2020 Public Service Employee Survey Results for Women and Gender Equality Canada by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 38 48 3 8 3 0 0 86 12 194
2020 Quebec (excluding National Capital Region) 49 44 4 4 0 0 0 92 4 27
2020 New Brunswick 40 60 0 0 0 0 0 100 0 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 78 14 3 1 2 1 1 93 4 193
2020 Quebec (excluding National Capital Region) 78 22 0 0 0 0 0 100 0 27
2020 New Brunswick 60 30 10 0 0 0 0 90 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 29 41 10 13 6 0 1 71 19 193
2020 Quebec (excluding National Capital Region) 48 25 15 12 0 0 0 73 12 27
2020 New Brunswick 0 100 0 0 0 0 0 100 0 10
2019 National Capital Region 43 38 8 9 2 0 0 81 11 155
2019 Quebec (excluding National Capital Region) 37 30 11 9 13 0 0 67 22 24

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 25 48 12 12 2 1 1 74 14 194
2020 Quebec (excluding National Capital Region) 26 44 15 8 8 0 0 69 16 27
2020 New Brunswick 20 49 10 10 0 0 10 77 12 10
2019 National Capital Region 24 42 15 16 3 0 1 67 18 154
2019 Quebec (excluding National Capital Region) 23 37 13 17 9 0 0 61 26 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 44 11 8 4 1 0 77 12 194
2020 Quebec (excluding National Capital Region) 39 46 8 8 0 0 0 85 8 26
2020 New Brunswick 30 70 0 0 0 0 0 100 0 10
2019 National Capital Region 41 35 13 10 1 0 1 76 11 155
2019 Quebec (excluding National Capital Region) 41 29 17 9 4 0 0 70 13 24

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 36 36 8 12 8 0 0 72 20 194
2020 Quebec (excluding National Capital Region) 53 31 12 4 0 0 0 84 4 25
2020 New Brunswick 50 40 10 0 0 0 0 90 0 10
2019 National Capital Region 46 32 11 7 4 1 0 78 11 155
2019 Quebec (excluding National Capital Region) 49 21 17 9 4 0 0 70 13 24

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 36 43 9 10 3 0 0 79 13 194
2020 Quebec (excluding National Capital Region) 45 36 7 12 0 0 0 81 12 27
2020 New Brunswick 30 70 0 0 0 0 0 100 0 10
2019 National Capital Region 43 40 7 6 3 0 0 83 10 155
2019 Quebec (excluding National Capital Region) 32 50 4 9 4 0 0 83 13 24

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 35 37 11 12 5 0 0 72 17 193
2020 Quebec (excluding National Capital Region) 37 37 18 8 0 0 0 74 8 27
2020 New Brunswick 51 40 10 0 0 0 0 90 0 10
2019 National Capital Region 37 38 9 11 5 1 0 75 16 155
2019 Quebec (excluding National Capital Region) 38 40 9 9 4 0 0 78 13 24

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 25 43 10 17 5 0 0 68 22 192
2020 Quebec (excluding National Capital Region) 33 37 19 4 8 0 0 70 12 27
2020 New Brunswick 20 50 10 10 10 0 0 70 20 10
2019 National Capital Region 27 40 10 17 6 0 0 67 23 155
2019 Quebec (excluding National Capital Region) 28 42 9 12 9 0 0 71 21 24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 42 38 13 6 2 0 0 80 8 193
2020 Quebec (excluding National Capital Region) 51 41 4 4 0 0 0 92 4 27
2020 New Brunswick 49 40 0 0 10 0 0 90 10 10
2019 National Capital Region 49 33 9 7 3 0 0 81 9 154
2019 Quebec (excluding National Capital Region) 37 42 13 4 4 0 0 78 9 24

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 37 34 11 12 6 0 0 70 18 193
2020 Quebec (excluding National Capital Region) 44 41 15 0 0 0 0 85 0 27
2020 New Brunswick 40 40 20 0 0 0 0 80 0 10
2019 National Capital Region 38 37 10 10 4 0 0 76 15 154
2019 Quebec (excluding National Capital Region) 29 41 13 8 9 0 0 71 16 24

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 42 34 17 5 2 0 0 76 7 191
2020 Quebec (excluding National Capital Region) 59 37 4 0 0 0 0 96 0 27
2020 New Brunswick 80 20 0 0 0 0 0 100 0 10
2019 National Capital Region 51 35 9 3 1 0 0 86 5 154
2019 Quebec (excluding National Capital Region) 37 51 12 0 0 0 0 88 0 24

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 30 41 9 16 4 0 0 71 20 193
2020 Quebec (excluding National Capital Region) 38 39 15 4 4 0 0 77 8 26
2020 New Brunswick 50 40 10 0 0 0 0 90 0 10
2019 National Capital Region 39 39 8 9 4 1 0 79 13 155
2019 Quebec (excluding National Capital Region) 21 58 4 9 9 0 0 78 17 24

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 37 33 11 12 8 0 0 69 19 193
2020 Quebec (excluding National Capital Region) 44 33 19 4 0 0 0 77 4 27
2020 New Brunswick 40 60 0 0 0 0 0 100 0 10
2019 National Capital Region 43 32 13 6 6 0 0 74 12 155
2019 Quebec (excluding National Capital Region) 42 23 22 4 9 0 0 65 13 24

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 23 46 14 13 4 0 0 68 18 192
2020 Quebec (excluding National Capital Region) 42 38 7 4 8 0 0 81 12 26
2020 New Brunswick 40 30 20 10 0 0 0 70 10 10
2019 National Capital Region 32 45 10 10 4 0 0 77 14 153
2019 Quebec (excluding National Capital Region) 31 38 17 9 4 0 0 70 13 24

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 38 38 11 9 4 0 0 76 13 194
2020 Quebec (excluding National Capital Region) 52 29 12 4 0 4 0 84 4 27
2020 New Brunswick 51 40 10 0 0 0 0 90 0 10
2019 National Capital Region 46 36 10 6 3 0 0 82 9 154
2019 Quebec (excluding National Capital Region) 41 42 13 0 4 0 0 83 4 24

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 28 22 13 8 0 0 56 22 193
2020 Quebec (excluding National Capital Region) 22 48 23 4 4 0 0 70 8 27
2020 New Brunswick 49 30 20 0 0 0 0 80 0 10
2019 National Capital Region 36 35 13 11 5 0 0 71 16 155
2019 Quebec (excluding National Capital Region) 58 33 4 0 4 0 0 91 4 24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 20 35 30 11 3 1 0 14 56 192
2020 Quebec (excluding National Capital Region) 12 38 15 26 0 7 3 29 55 27
2020 New Brunswick 20 20 40 20 0 0 0 20 41 10
2019 National Capital Region 12 27 38 15 7 0 0 23 39 155
2019 Quebec (excluding National Capital Region) 17 21 31 17 13 0 0 30 38 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 24 27 22 6 2 0 29 43 194
2020 Quebec (excluding National Capital Region) 12 29 16 27 8 4 4 39 44 25
2020 New Brunswick 10 20 40 30 0 0 0 30 30 10
2019 National Capital Region 22 26 26 15 7 3 0 23 50 155
2019 Quebec (excluding National Capital Region) 9 26 23 25 13 5 0 39 37 23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 19 21 35 20 5 1 0 24 40 192
2020 Quebec (excluding National Capital Region) 14 26 27 11 8 11 3 22 47 27
2020 New Brunswick 30 20 50 0 0 0 0 0 50 10
2019 National Capital Region 17 23 37 17 5 1 1 22 40 155
2019 Quebec (excluding National Capital Region) 31 4 32 21 12 0 0 33 35 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 25 26 30 12 5 2 0 17 52 193
2020 Quebec (excluding National Capital Region) 11 30 30 10 12 4 3 23 44 27
2020 New Brunswick 0 40 40 10 10 0 0 20 40 10
2019 National Capital Region 16 21 31 23 7 1 1 30 38 155
2019 Quebec (excluding National Capital Region) 13 4 24 34 25 0 0 59 17 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 25 22 23 21 8 2 0 29 47 194
2020 Quebec (excluding National Capital Region) 0 26 30 10 15 11 7 32 32 27
2020 New Brunswick 0 20 20 40 20 0 0 60 20 10
2019 National Capital Region 16 19 23 28 11 2 1 40 36 155
2019 Quebec (excluding National Capital Region) 4 0 37 25 24 4 4 54 5 24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 23 23 28 15 5 5 1 21 49 193
2020 Quebec (excluding National Capital Region) 3 27 41 14 4 7 3 21 34 27
2020 New Brunswick 0 40 30 10 10 0 10 22 44 10
2019 National Capital Region 16 28 24 18 9 3 1 29 47 155
2019 Quebec (excluding National Capital Region) 4 12 21 29 21 9 4 57 19 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 18 32 22 7 2 0 30 37 193
2020 Quebec (excluding National Capital Region) 15 11 34 22 8 7 3 34 29 27
2020 New Brunswick 20 10 70 0 0 0 0 0 30 10
2019 National Capital Region 12 19 33 21 9 3 2 32 33 155
2019 Quebec (excluding National Capital Region) 17 21 4 24 25 9 0 53 42 24

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 3 14 29 39 15 0 0 54 16 193
2020 Quebec (excluding National Capital Region) 4 12 22 33 27 0 3 62 16 27
2020 New Brunswick 10 10 30 30 20 0 0 49 21 10
2019 National Capital Region 5 18 18 36 23 0 0 59 23 154
2019 Quebec (excluding National Capital Region) 9 7 38 25 21 0 0 46 16 24
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 28 28 15 8 3 10 8 68 14 193
2020 Quebec (excluding National Capital Region) 27 23 31 0 0 15 4 62 0 26
2020 New Brunswick 10 30 20 0 0 30 10 67 0 10
2019 National Capital Region 29 34 15 9 2 7 4 71 12 154
2019 Quebec (excluding National Capital Region) 41 21 8 0 13 13 4 75 16 24

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 56 23 6 10 5 1 0 79 15 194
2020 Quebec (excluding National Capital Region) 66 26 8 0 0 0 0 92 0 26
2020 New Brunswick 60 30 10 0 0 0 0 90 0 10
2019 National Capital Region 53 30 8 6 3 1 0 83 9 154
2019 Quebec (excluding National Capital Region) 75 8 4 4 9 0 0 83 13 24

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 61 27 5 6 1 0 0 88 7 193
2020 Quebec (excluding National Capital Region) 63 37 0 0 0 0 0 100 0 27
2020 New Brunswick 90 10 0 0 0 0 0 100 0 10
2019 National Capital Region 59 29 5 5 2 0 0 88 6 155
2019 Quebec (excluding National Capital Region) 79 8 4 0 9 0 0 87 9 24

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 52 34 7 5 2 0 0 87 6 194
2020 Quebec (excluding National Capital Region) 64 22 11 0 4 0 0 86 4 27
2020 New Brunswick 70 20 0 0 0 10 0 100 0 10
2019 National Capital Region 54 32 8 4 1 0 0 86 6 155
2019 Quebec (excluding National Capital Region) 62 25 4 4 4 0 0 87 9 24

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 53 26 10 2 2 3 4 85 4 194
2020 Quebec (excluding National Capital Region) 53 33 0 4 0 7 4 96 4 27
2020 New Brunswick 70 20 10 0 0 0 0 90 0 10
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 61 22 10 4 1 0 2 85 5 194
2020 Quebec (excluding National Capital Region) 59 15 11 4 4 4 4 80 8 27
2020 New Brunswick 70 30 0 0 0 0 0 100 0 10
2019 National Capital Region 52 26 14 6 1 0 1 80 6 155
2019 Quebec (excluding National Capital Region) 54 8 21 13 4 0 0 62 17 24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 50 30 8 8 2 1 0 81 10 193
2020 Quebec (excluding National Capital Region) 56 22 18 0 4 0 0 78 4 27
2020 New Brunswick 51 30 20 0 0 0 0 80 0 10
2019 National Capital Region 40 31 12 10 3 2 1 74 13 155
2019 Quebec (excluding National Capital Region) 42 33 13 8 4 0 0 74 13 24

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 57 23 11 4 3 2 1 82 6 194
2020 Quebec (excluding National Capital Region) 52 29 8 0 4 4 4 88 4 27
2020 New Brunswick 50 40 10 0 0 0 0 90 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 51 29 7 7 4 1 1 82 11 194
2020 Quebec (excluding National Capital Region) 59 22 8 3 4 3 0 85 7 27
2020 New Brunswick 50 20 10 20 0 0 0 70 20 10
2019 National Capital Region 45 31 12 8 3 1 1 77 11 154
2019 Quebec (excluding National Capital Region) 49 13 12 17 9 0 0 62 26 24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 39 61 194
2020 Quebec (excluding National Capital Region) 45 55 27
2020 New Brunswick 40 60 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 53 22 5 4 2 5 10 88 6 194
2020 Quebec (excluding National Capital Region) 44 18 11 0 0 4 22 85 0 27
2020 New Brunswick 80 10 0 0 0 10 0 100 0 10

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 53 27 7 9 4 1 0 81 12 193
2020 Quebec (excluding National Capital Region) 45 43 4 4 4 0 0 88 8 27
2020 New Brunswick 60 30 10 0 0 0 0 90 0 10
2019 National Capital Region 54 24 8 7 6 0 1 79 13 155
2019 Quebec (excluding National Capital Region) 54 21 13 8 4 0 0 74 13 24
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 36 31 10 9 2 12 0 76 13 194
2020 Quebec (excluding National Capital Region) 37 29 15 3 0 11 4 78 4 27
2020 New Brunswick 60 20 0 10 0 10 0 88 12 10
2019 National Capital Region 35 40 10 10 1 3 0 77 12 153
2019 Quebec (excluding National Capital Region) 45 24 4 9 9 9 0 76 19 24

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 28 37 12 13 9 3 0 66 22 194
2020 Quebec (excluding National Capital Region) 30 29 30 11 0 0 0 59 11 27
2020 New Brunswick 50 40 0 10 0 0 0 90 10 10
2019 National Capital Region 30 38 14 12 4 1 0 69 17 153
2019 Quebec (excluding National Capital Region) 42 20 9 13 9 9 0 67 23 24

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 14 32 19 20 12 3 0 48 33 194
2020 Quebec (excluding National Capital Region) 22 22 26 23 0 7 0 47 24 27
2020 New Brunswick 30 30 30 10 0 0 0 60 10 10
2019 National Capital Region 14 40 16 19 8 3 0 56 28 153
2019 Quebec (excluding National Capital Region) 30 36 16 9 4 4 0 69 14 24

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 17 36 17 19 9 2 0 54 29 194
2020 Quebec (excluding National Capital Region) 15 33 26 19 0 7 0 52 20 27
2020 New Brunswick 30 40 10 10 0 10 0 77 12 10
2019 National Capital Region 13 35 17 22 10 3 0 49 34 154
2019 Quebec (excluding National Capital Region) 25 29 11 17 13 4 0 57 31 24

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 42 30 17 7 3 1 0 72 10 194
2020 Quebec (excluding National Capital Region) 47 11 27 4 11 0 0 59 15 27
2020 New Brunswick 51 20 30 0 0 0 0 70 0 10
2019 National Capital Region 49 28 9 8 3 2 1 79 12 155
2019 Quebec (excluding National Capital Region) 51 12 24 13 0 0 0 63 13 24
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 43 15 10 4 1 0 70 15 193
2020 Quebec (excluding National Capital Region) 26 37 15 15 0 7 0 68 16 27
2020 New Brunswick 40 49 0 10 0 0 0 90 10 10
2019 National Capital Region 28 40 11 16 3 2 0 70 19 155
2019 Quebec (excluding National Capital Region) 28 32 9 17 13 0 0 61 31 24

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 12 33 19 21 12 2 0 46 34 190
2020 Quebec (excluding National Capital Region) 15 30 26 22 4 4 0 46 27 27
2020 New Brunswick 0 70 20 10 0 0 0 70 10 10
2019 National Capital Region 9 36 18 22 13 1 0 46 36 155
2019 Quebec (excluding National Capital Region) 25 33 8 21 9 4 0 61 31 24

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 25 38 12 16 2 5 0 67 20 194
2020 Quebec (excluding National Capital Region) 27 35 15 4 4 16 0 74 9 26
2020 New Brunswick 40 20 10 20 0 10 0 66 23 10
2019 National Capital Region 27 21 14 24 11 5 0 50 36 154
2019 Quebec (excluding National Capital Region) 28 16 22 25 9 0 0 44 34 24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 28 38 20 10 4 0 0 67 13 193
2020 Quebec (excluding National Capital Region) 22 33 26 7 4 8 0 60 12 27
2020 New Brunswick 40 30 20 10 0 0 0 70 10 10
2019 National Capital Region 20 32 19 18 7 3 1 54 26 151
2019 Quebec (excluding National Capital Region) 37 21 25 12 4 0 0 58 17 24

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 24 16 13 9 17 3 52 28 194
2020 Quebec (excluding National Capital Region) 18 18 22 7 7 23 4 50 20 27
2020 New Brunswick 20 20 10 30 0 10 10 50 38 10
2019 National Capital Region 18 17 26 15 7 15 4 43 26 155
2019 Quebec (excluding National Capital Region) 25 16 12 12 17 13 4 50 35 24

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 31 19 16 7 8 1 55 25 194
2020 Quebec (excluding National Capital Region) 18 30 30 15 0 7 0 52 16 27
2020 New Brunswick 30 49 20 0 0 0 0 80 0 10
2019 National Capital Region 24 32 21 11 7 6 0 59 19 155
2019 Quebec (excluding National Capital Region) 24 32 26 4 9 4 0 59 14 24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 26 20 17 13 5 1 47 32 194
2020 Quebec (excluding National Capital Region) 19 31 19 19 0 12 0 57 21 26
2020 New Brunswick 10 40 30 0 0 20 0 62 0 10
2019 National Capital Region 26 29 11 16 9 6 2 60 28 155
2019 Quebec (excluding National Capital Region) 21 24 22 12 17 4 0 47 30 24

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 43 29 15 3 4 1 5 77 8 194
2020 Quebec (excluding National Capital Region) 60 18 7 8 0 0 7 84 8 27
2020 New Brunswick 49 10 10 20 10 0 0 60 30 10
2019 National Capital Region 58 19 11 4 5 0 3 80 9 155
2019 Quebec (excluding National Capital Region) 58 21 9 0 4 0 9 86 5 24

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 42 25 20 6 2 1 4 70 9 194
2020 Quebec (excluding National Capital Region) 44 26 15 4 4 0 7 76 8 27
2020 New Brunswick 80 10 10 0 0 0 0 90 0 10
2019 National Capital Region 45 23 19 4 2 1 6 74 6 154
2019 Quebec (excluding National Capital Region) 53 21 13 4 4 0 4 77 9 24

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 75 9 5 3 2 4 3 90 4 193
2020 Quebec (excluding National Capital Region) 79 3 7 0 0 0 11 92 0 27
2019 National Capital Region 77 5 5 1 2 2 7 91 3 155
2019 Quebec (excluding National Capital Region) 78 0 0 0 9 5 9 90 10 23

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 79 9 4 0 1 2 5 95 1 192
2020 Quebec (excluding National Capital Region) 78 11 0 0 0 0 11 100 0 26
2020 New Brunswick 90 10 0 0 0 0 0 100 0 10
2019 National Capital Region 81 7 2 1 0 0 10 97 1 153
2019 Quebec (excluding National Capital Region) 66 3 9 4 0 4 13 84 5 24

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 20 47 18 10 4 2 0 68 14 193
2020 Quebec (excluding National Capital Region) 22 49 8 14 0 7 0 77 15 27
2020 New Brunswick 40 50 10 0 0 0 0 90 0 10
2019 National Capital Region 27 46 13 10 3 1 0 74 13 155
2019 Quebec (excluding National Capital Region) 20 34 29 8 4 0 4 57 13 24

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 35 44 10 8 2 1 0 80 10 192
2020 Quebec (excluding National Capital Region) 48 33 11 3 0 4 0 85 4 27
2020 New Brunswick 70 20 10 0 0 0 0 90 0 10
2019 National Capital Region 47 33 11 7 2 1 0 80 9 154
2019 Quebec (excluding National Capital Region) 50 24 17 9 0 0 0 74 9 24

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 44 36 13 5 0 2 0 81 6 192
2020 Quebec (excluding National Capital Region) 45 36 4 7 0 7 0 88 8 27
2020 New Brunswick 80 20 0 0 0 0 0 100 0 10
2019 National Capital Region 56 28 6 6 1 3 0 86 7 155
2019 Quebec (excluding National Capital Region) 57 16 17 4 4 0 0 74 9 24

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 36 10 4 2 2 0 85 5 194
2020 Quebec (excluding National Capital Region) 53 40 0 4 0 3 0 96 4 27
2020 New Brunswick 80 20 0 0 0 0 0 100 0 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 30 10 4 3 1 3 83 7 193
2020 Quebec (excluding National Capital Region) 53 29 11 4 0 4 0 85 4 27
2020 New Brunswick 51 40 0 0 0 0 10 100 0 10

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 53 33 7 6 1 0 0 86 7 193
2020 Quebec (excluding National Capital Region) 60 36 4 0 0 0 0 96 0 27
2020 New Brunswick 80 20 0 0 0 0 0 100 0 10
2019 National Capital Region 56 30 9 3 2 0 0 86 5 154
2019 Quebec (excluding National Capital Region) 67 29 4 0 0 0 0 96 0 24

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 28 31 15 12 14 1 0 59 25 194
2020 Quebec (excluding National Capital Region) 42 40 7 11 0 0 0 82 11 27
2020 New Brunswick 50 40 10 0 0 0 0 90 0 10
2019 National Capital Region 34 31 20 6 10 0 0 65 16 154
2019 Quebec (excluding National Capital Region) 54 9 29 4 4 0 0 62 8 24

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 35 16 12 9 1 0 63 21 194
2020 Quebec (excluding National Capital Region) 45 33 11 11 0 0 0 78 11 27
2020 New Brunswick 70 30 0 0 0 0 0 100 0 10
2019 National Capital Region 34 38 15 7 7 0 0 71 13 155
2019 Quebec (excluding National Capital Region) 47 23 22 4 5 0 0 70 9 23

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 28 25 18 13 13 4 0 55 27 194
2020 Quebec (excluding National Capital Region) 30 25 29 8 0 7 0 60 8 27
2020 New Brunswick 60 10 20 10 0 0 0 70 10 10
2019 National Capital Region 29 29 17 14 8 2 0 60 23 153
2019 Quebec (excluding National Capital Region) 41 16 31 8 4 0 0 57 12 24
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 National Capital Region 46 24 30 194
2020 Quebec (excluding National Capital Region) 18 44 38 27
2020 New Brunswick 10 30 60 10
2019 National Capital Region 40 25 35 155
2019 Quebec (excluding National Capital Region) 29 25 46 24

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 National Capital Region 5 20 64 4 6 1 91
2019 National Capital Region 7 15 54 5 15 4 63
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 11 89 192
2020 Quebec (excluding National Capital Region) 0 100 27
2019 National Capital Region 15 85 155

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 24 76 21
2019 National Capital Region 48 52 24

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 74 26 24

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21
2019 National Capital Region 0 100 24

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21
2019 National Capital Region 0 100 24

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21
2019 National Capital Region 0 100 24

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 28 72 21
2019 National Capital Region 40 60 24

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 49 51 21
2019 National Capital Region 36 64 24

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 54 46 21
2019 National Capital Region 50 50 24

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 44 56 21
2019 National Capital Region 43 57 24

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 40 60 21
2019 National Capital Region 22 78 24

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 32 68 21
2019 National Capital Region 50 50 24

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 23 77 24

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21
2019 National Capital Region 0 100 24

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 53 47 21
2019 National Capital Region 31 69 24

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 21 79 24

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 42 58 21
2019 National Capital Region 54 46 24

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 38 62 21
2019 National Capital Region 20 80 24

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 22 78 24

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 24

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 24 76 21

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 30 70 21
2019 National Capital Region 26 74 24

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 24

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 21 79 24

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 26 74 24

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 32 68 24

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 40 60 24

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 24

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 61 39 24

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 24

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 12 14 16 7 2 40 8 52 17 194
2020 Quebec (excluding National Capital Region) 12 0 19 4 0 46 20 34 10 26
2020 New Brunswick 20 10 20 0 0 40 10 60 0 10
2019 National Capital Region 9 14 23 10 9 29 6 35 29 155
2019 Quebec (excluding National Capital Region) 12 12 29 4 4 21 17 40 14 24

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 28 19 10 2 13 2 64 14 194
2020 Quebec (excluding National Capital Region) 38 36 12 3 0 7 4 83 4 27
2020 New Brunswick 51 40 10 0 0 0 0 90 0 10
2019 National Capital Region 25 32 18 8 7 11 0 64 16 155
2019 Quebec (excluding National Capital Region) 41 17 13 12 4 13 0 66 19 24
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 7 93 193
2020 Quebec (excluding National Capital Region) 0 100 27
2020 New Brunswick 0 100 10
2019 National Capital Region 8 92 155

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 37 63 13

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 55 45 13
2019 National Capital Region 52 48 11

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 11

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 40 60 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 11

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 11

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 11

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 61 39 13
2019 National Capital Region 46 54 11

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 10

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 46 54 13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 13
2019 National Capital Region 0 100 10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 16 16 16 4 2 40 6 60 11 191
2020 Quebec (excluding National Capital Region) 15 3 15 3 0 48 15 50 9 27
2020 New Brunswick 30 0 10 0 0 50 10 75 0 10
2019 National Capital Region 12 11 27 4 3 36 7 40 12 154
2019 Quebec (excluding National Capital Region) 20 8 25 0 9 21 17 45 14 24

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 30 20 5 1 11 1 71 7 194
2020 Quebec (excluding National Capital Region) 42 36 8 3 0 11 0 88 4 27
2020 New Brunswick 60 40 0 0 0 0 0 100 0 10
2019 National Capital Region 37 23 17 7 3 13 0 69 11 154
2019 Quebec (excluding National Capital Region) 41 12 17 0 9 22 0 66 11 24
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 50 16 14 13 3 1 3 69 17 193
2020 Quebec (excluding National Capital Region) 78 4 11 0 4 0 4 85 4 27
2020 New Brunswick 40 40 20 0 0 0 0 80 0 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 37 25 19 13 6 0 0 62 19 194
2020 Quebec (excluding National Capital Region) 56 14 11 15 0 3 0 73 16 27
2020 New Brunswick 20 30 30 10 10 0 0 50 20 10
2019 National Capital Region 31 27 23 10 8 0 1 59 18 155
2019 Quebec (excluding National Capital Region) 34 28 20 0 17 0 0 62 17 24

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 11 20 29 18 22 0 0 31 40 194
2020 Quebec (excluding National Capital Region) 15 22 28 20 15 0 0 37 35 27
2020 New Brunswick 10 10 50 30 0 0 0 20 30 10
2019 National Capital Region 17 28 24 23 8 0 0 45 31 154
2019 Quebec (excluding National Capital Region) 43 15 42 0 0 0 0 58 0 24

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 13 21 28 12 25 1 0 34 38 194
2020 Quebec (excluding National Capital Region) 26 19 19 22 15 0 0 44 37 27
2020 New Brunswick 10 20 60 0 10 0 0 30 10 10
2019 National Capital Region 19 28 24 18 11 0 0 47 29 153
2019 Quebec (excluding National Capital Region) 55 21 12 9 4 0 0 75 13 24

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 15 20 22 22 22 1 0 34 44 194
2020 Quebec (excluding National Capital Region) 15 16 36 22 12 0 0 30 34 27
2020 New Brunswick 20 50 10 20 0 0 0 70 20 10
2019 National Capital Region 19 21 26 22 11 0 0 41 33 154
2019 Quebec (excluding National Capital Region) 42 25 21 8 4 0 0 67 13 24

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 26 21 27 11 14 0 2 47 25 193
2020 Quebec (excluding National Capital Region) 44 16 21 4 8 0 7 64 13 27
2020 New Brunswick 50 40 10 0 0 0 0 90 0 10
2019 National Capital Region 36 32 13 10 7 0 1 69 18 155
2019 Quebec (excluding National Capital Region) 70 17 4 4 5 0 0 87 9 23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 23 30 15 14 18 0 1 53 32 194
2020 Quebec (excluding National Capital Region) 33 18 22 11 15 0 0 51 26 27
2020 New Brunswick 40 30 10 10 10 0 0 70 20 10
2019 National Capital Region 33 33 19 8 7 0 1 66 15 153
2019 Quebec (excluding National Capital Region) 46 21 29 0 4 0 0 67 4 24

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 31 18 20 9 11 1 10 55 23 193
2020 Quebec (excluding National Capital Region) 45 20 12 8 12 0 4 67 21 26
2020 New Brunswick 20 41 0 20 10 0 10 67 33 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 19 34 22 18 6 0 0 54 24 194
2020 Quebec (excluding National Capital Region) 22 33 23 18 4 0 0 55 22 27
2020 New Brunswick 50 20 10 10 0 10 0 77 12 10
2019 National Capital Region 26 33 25 9 6 0 0 59 16 155
2019 Quebec (excluding National Capital Region) 48 13 27 3 9 0 0 60 13 23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 12 25 26 20 16 1 0 38 36 194
2020 Quebec (excluding National Capital Region) 26 18 26 23 4 4 0 46 27 27
2020 New Brunswick 20 30 41 10 0 0 0 49 10 10
2019 National Capital Region 25 29 22 16 8 0 1 54 24 155
2019 Quebec (excluding National Capital Region) 44 13 26 8 9 0 0 57 17 23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 19 27 27 16 12 0 0 46 28 194
2020 Quebec (excluding National Capital Region) 29 23 25 19 4 0 0 52 23 27
2020 New Brunswick 30 30 20 0 20 0 0 59 20 10
2019 National Capital Region 24 30 21 11 14 0 1 54 25 155
2019 Quebec (excluding National Capital Region) 30 31 18 8 14 0 0 60 22 23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 29 16 10 7 1 0 68 16 194
2020 Quebec (excluding National Capital Region) 63 12 15 10 0 0 0 75 10 27
2020 New Brunswick 51 40 0 0 0 10 0 100 0 10
2019 National Capital Region 44 27 13 10 6 0 1 71 16 155
2019 Quebec (excluding National Capital Region) 56 18 13 9 5 0 0 74 13 23

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 25 34 22 13 6 0 0 59 19 194
2020 Quebec (excluding National Capital Region) 56 11 19 14 0 0 0 67 14 27
2020 New Brunswick 10 0 59 20 10 0 0 10 30 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 32 21 8 6 0 0 65 14 192
2020 Quebec (excluding National Capital Region) 37 27 14 19 4 0 0 63 22 27
2020 New Brunswick 10 20 40 20 10 0 0 30 30 10
2019 National Capital Region 37 38 16 5 5 0 0 75 10 155
2019 Quebec (excluding National Capital Region) 44 30 12 9 5 0 0 74 14 23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 26 16 6 3 1 2 75 9 194
2020 Quebec (excluding National Capital Region) 56 26 10 4 4 0 0 82 7 27
2019 National Capital Region 55 25 9 5 6 0 0 80 11 154
2019 Quebec (excluding National Capital Region) 60 17 9 5 9 0 0 77 14 23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 35 37 19 5 3 0 0 72 8 193
2020 Quebec (excluding National Capital Region) 48 34 15 4 0 0 0 82 4 27

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 69 19 6 1 1 0 4 92 2 194
2020 Quebec (excluding National Capital Region) 77 8 8 4 0 0 4 88 4 26
2019 National Capital Region 75 14 3 1 2 1 3 93 4 154
2019 Quebec (excluding National Capital Region) 65 14 12 0 5 0 5 82 5 23

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 75 11 2 5 3 0 4 89 9 194
2020 Quebec (excluding National Capital Region) 92 4 4 0 0 0 0 96 0 27
2019 National Capital Region 65 16 8 1 4 1 4 85 6 154
2019 Quebec (excluding National Capital Region) 87 0 0 4 9 0 0 87 13 24

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 71 20 5 1 2 0 2 92 3 193
2020 Quebec (excluding National Capital Region) 81 11 8 0 0 0 0 92 0 26
2019 National Capital Region 60 23 13 1 1 0 3 85 2 154
2019 Quebec (excluding National Capital Region) 83 4 4 4 4 0 0 87 9 24

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 63 16 8 7 6 0 1 79 13 194
2020 Quebec (excluding National Capital Region) 70 15 4 8 3 0 0 85 11 27
2019 National Capital Region 63 14 9 7 4 0 3 79 12 154
2019 Quebec (excluding National Capital Region) 66 13 8 4 9 0 0 79 13 24

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 62 10 4 3 0 0 20 90 5 193
2020 Quebec (excluding National Capital Region) 70 4 0 0 0 0 26 100 0 27
2019 National Capital Region 61 13 4 1 0 0 21 94 2 153
2019 Quebec (excluding National Capital Region) 71 7 4 0 4 0 13 90 5 24

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 77 12 6 1 1 0 3 92 2 194
2020 Quebec (excluding National Capital Region) 81 15 0 4 0 0 0 96 4 27
2020 New Brunswick 60 20 0 0 0 10 10 100 0 10
2019 National Capital Region 74 14 4 1 1 0 6 93 2 154
2019 Quebec (excluding National Capital Region) 83 9 0 4 4 0 0 91 9 24

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 71 10 8 5 4 0 2 83 9 194
2020 Quebec (excluding National Capital Region) 63 11 11 8 4 3 0 76 12 27
2020 New Brunswick 30 20 30 0 10 0 10 55 12 10
2019 National Capital Region 69 15 5 3 3 0 5 88 6 154
2019 Quebec (excluding National Capital Region) 71 13 0 3 13 0 0 84 16 24

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 26 18 6 1 0 3 75 7 194
2020 Quebec (excluding National Capital Region) 48 26 14 4 8 0 0 74 12 27
2020 New Brunswick 20 30 50 0 0 0 0 50 0 10
2019 National Capital Region 59 18 15 5 1 0 2 78 7 154
2019 Quebec (excluding National Capital Region) 62 16 17 4 0 0 0 78 4 24

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 25 41 25 8 1 0 0 66 10 194
2020 Quebec (excluding National Capital Region) 33 34 22 7 4 0 0 67 11 27
2020 New Brunswick 0 70 30 0 0 0 0 70 0 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 9 24 33 24 10 0 0 33 34 193
2020 Quebec (excluding National Capital Region) 14 26 36 16 8 0 0 41 23 27
2020 New Brunswick 0 50 40 10 0 0 0 50 10 10
2019 National Capital Region 13 34 34 16 3 0 0 47 19 155
2019 Quebec (excluding National Capital Region) 30 33 25 4 4 0 4 65 9 24

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 16 26 29 23 6 0 0 29 42 194
2020 Quebec (excluding National Capital Region) 8 19 36 30 7 0 0 37 27 27
2020 New Brunswick 0 20 70 10 0 0 0 10 20 10
2019 National Capital Region 11 24 29 22 13 0 0 36 35 154
2019 Quebec (excluding National Capital Region) 4 13 24 37 21 0 0 58 17 24

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 26 45 15 11 3 0 0 71 15 194
2020 Quebec (excluding National Capital Region) 38 37 15 7 0 3 0 78 7 27
2020 New Brunswick 60 10 30 0 0 0 0 70 0 10
2019 National Capital Region 21 35 18 14 7 5 0 59 23 154
2019 Quebec (excluding National Capital Region) 20 37 17 13 4 9 0 62 19 24

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 22 33 17 18 7 3 0 57 26 193
2020 Quebec (excluding National Capital Region) 22 34 22 15 4 3 0 58 19 27
2020 New Brunswick 40 50 10 0 0 0 0 90 0 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 37 34 12 11 4 1 1 72 16 194
2020 Quebec (excluding National Capital Region) 50 33 4 12 0 0 0 84 12 24
2020 New Brunswick 40 20 30 10 0 0 0 60 10 10

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 34 8 5 3 3 1 84 8 193
2020 Quebec (excluding National Capital Region) 60 25 3 3 0 4 4 93 3 27
2020 New Brunswick 60 20 20 0 0 0 0 80 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 23 30 18 15 13 1 1 54 28 194
2020 Quebec (excluding National Capital Region) 34 34 22 7 0 3 0 70 7 27
2020 New Brunswick 30 60 10 0 0 0 0 90 0 10
2019 National Capital Region 16 33 21 18 10 2 0 50 28 155
2019 Quebec (excluding National Capital Region) 21 28 38 4 4 4 0 51 9 24

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 42 40 10 6 1 1 1 84 7 194
2020 Quebec (excluding National Capital Region) 42 25 19 11 0 0 3 69 11 27
2020 New Brunswick 70 20 10 0 0 0 0 90 0 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 35 15 7 2 1 1 76 9 194
2020 Quebec (excluding National Capital Region) 34 44 7 11 0 0 3 81 11 27
2020 New Brunswick 51 30 10 10 0 0 0 80 10 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 36 38 18 4 1 2 2 76 5 192
2020 Quebec (excluding National Capital Region) 38 34 14 11 0 0 3 74 11 27
2020 New Brunswick 20 40 41 0 0 0 0 59 0 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 55 27 12 2 1 2 2 85 3 193
2020 Quebec (excluding National Capital Region) 45 26 14 11 0 0 3 74 11 27
2020 New Brunswick 50 10 30 0 0 10 0 67 0 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 73 17 3 2 1 3 1 93 3 194
2020 Quebec (excluding National Capital Region) 56 37 0 4 0 0 3 96 4 27
2020 New Brunswick 70 0 10 10 0 10 0 78 11 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 44 43 7 2 1 3 0 90 3 193
2020 Quebec (excluding National Capital Region) 53 29 3 8 0 0 7 88 8 27
2020 New Brunswick 60 20 0 10 10 0 0 80 20 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 55 27 6 7 3 0 0 84 10 192
2020 Quebec (excluding National Capital Region) 52 33 11 3 0 0 0 86 3 27
2020 New Brunswick 50 40 0 0 10 0 0 90 10 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 63 24 5 4 2 3 1 90 5 193
2020 Quebec (excluding National Capital Region) 60 14 7 15 0 4 0 77 15 27
2020 New Brunswick 80 20 0 0 0 0 0 100 0 10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 19 40 15 19 6 0 0 59 26 65
2019 National Capital Region 28 43 12 12 2 0 2 73 15 41

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 100 0 65

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 19 21 20 20 20 0 0 39 40 65
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 6 94 194
2020 Quebec (excluding National Capital Region) 14 86 26
2020 New Brunswick 0 100 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 12 88 194
2020 Quebec (excluding National Capital Region) 0 100 27
2020 New Brunswick 0 100 10
2019 National Capital Region 18 82 154
2019 Quebec (excluding National Capital Region) 31 69 24

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 40 60 22

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 73 27 23
2019 National Capital Region 84 16 28

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 59 29 6 5 0 0 0 89 5 17
2019 National Capital Region 51 30 10 4 5 0 0 81 9 22

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 58 25 7 3 2 3 2 88 5 193
2020 Quebec (excluding National Capital Region) 42 33 7 4 3 7 4 84 8 27
2020 New Brunswick 60 40 0 0 0 0 0 100 0 10
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 50 16 1 60 40 194
2020 Quebec (excluding National Capital Region) 26 56 14 4 68 32 27
2020 New Brunswick 30 40 20 10 57 43 10

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 34 66 64

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 17 22 16 14 22 1 8 43 40 64

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 15 11 9 28 32 0 4 28 63 64

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 23 11 8 7 2 9 70 17 194
2020 Quebec (excluding National Capital Region) 49 7 11 4 0 3 25 79 5 27
2020 New Brunswick 10 30 0 20 10 0 30 57 43 10
2019 National Capital Region 38 20 16 10 7 1 9 64 19 154
2019 Quebec (excluding National Capital Region) 47 25 3 4 4 0 16 86 10 24
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