2020 Public Service Employee Survey Results for Women and Gender Equality Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 53 2 10 4 0 0 84 14 118
2020 First official language - French 47 42 4 5 2 0 0 88 8 132

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 91 7 1 1 1 0 0 97 2 117
2020 First official language - French 66 25 4 1 2 1 1 92 4 132

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 41 9 16 7 0 1 68 23 118
2020 First official language - French 33 45 10 8 4 0 1 78 12 131
2019 First official language - English 44 35 7 11 3 0 1 80 14 108
2019 First official language - French 40 40 10 6 3 0 0 80 10 87

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 48 14 14 2 1 1 70 16 118
2020 First official language - French 27 49 10 10 3 0 1 76 13 132
2019 First official language - English 20 43 11 20 6 0 1 63 26 108
2019 First official language - French 26 37 22 11 5 0 0 63 16 86

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 42 12 8 4 1 0 75 12 118
2020 First official language - French 34 45 11 7 3 1 0 79 10 131
2019 First official language - English 38 34 14 10 3 0 2 73 13 108
2019 First official language - French 45 32 12 10 1 0 0 78 11 87

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 35 10 12 10 0 0 68 22 118
2020 First official language - French 43 34 8 9 6 0 0 77 15 130
2019 First official language - English 44 26 15 9 4 1 0 71 14 108
2019 First official language - French 46 34 11 6 3 0 0 80 9 87

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 50 5 9 1 0 0 86 9 118
2020 First official language - French 37 36 13 10 4 0 0 73 14 132
2019 First official language - English 43 38 6 9 4 0 0 81 13 108
2019 First official language - French 40 42 9 4 5 0 0 82 9 87

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 39 11 13 4 0 0 72 17 118
2020 First official language - French 39 34 15 7 5 0 0 73 13 131
2019 First official language - English 36 36 7 13 7 1 0 73 20 108
2019 First official language - French 34 38 15 9 3 0 0 72 13 87

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 49 10 14 4 0 0 72 18 117
2020 First official language - French 26 41 12 14 7 0 0 67 21 131
2019 First official language - English 26 39 8 20 8 0 0 64 27 108
2019 First official language - French 28 41 13 11 7 0 0 70 17 87

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 39 12 4 2 0 0 82 6 118
2020 First official language - French 44 38 9 6 2 1 0 82 9 131
2019 First official language - English 48 31 10 5 6 0 0 79 11 107
2019 First official language - French 46 35 11 8 1 0 0 80 9 87

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 37 10 11 6 0 0 72 17 118
2020 First official language - French 39 32 15 9 5 0 0 71 13 131
2019 First official language - English 35 37 10 11 7 0 0 72 19 108
2019 First official language - French 38 38 14 6 4 0 0 76 10 86

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 39 12 4 0 0 0 84 4 116
2020 First official language - French 47 30 16 4 3 0 0 78 7 131
2019 First official language - English 53 31 12 4 0 0 0 84 4 107
2019 First official language - French 45 40 10 2 2 0 0 85 5 86

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 43 11 17 2 0 0 70 19 118
2020 First official language - French 36 38 9 11 6 0 0 74 17 130
2019 First official language - English 33 42 7 10 7 1 0 75 17 108
2019 First official language - French 39 39 10 9 2 0 0 79 11 87

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 34 12 14 5 0 0 69 19 118
2020 First official language - French 40 35 12 6 7 0 0 75 13 131
2019 First official language - English 43 29 12 9 7 0 0 72 16 108
2019 First official language - French 40 30 19 5 5 0 0 71 10 87

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 44 12 13 3 0 0 71 16 116
2020 First official language - French 26 43 15 11 5 0 0 69 16 131
2019 First official language - English 34 39 8 13 6 0 0 73 18 108
2019 First official language - French 27 47 16 6 4 0 0 74 10 86

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 44 8 7 3 0 0 82 10 118
2020 First official language - French 42 32 14 9 3 1 0 75 12 132
2019 First official language - English 44 38 9 3 6 0 0 82 9 108
2019 First official language - French 45 35 12 5 2 0 0 80 8 86

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 28 27 13 7 0 0 53 20 117
2020 First official language - French 31 30 18 12 9 1 0 61 21 131
2019 First official language - English 37 33 15 12 3 0 0 70 15 108
2019 First official language - French 37 37 14 5 6 0 0 75 11 87

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 36 34 9 2 2 1 11 55 117
2020 First official language - French 20 36 25 16 2 1 0 18 57 131
2019 First official language - English 14 21 34 20 11 0 0 31 35 108
2019 First official language - French 14 33 40 9 4 0 0 13 48 86

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 28 27 19 5 2 1 25 47 118
2020 First official language - French 16 22 26 26 7 2 0 34 39 130
2019 First official language - English 25 22 23 18 10 2 0 28 48 108
2019 First official language - French 16 33 28 13 6 4 0 19 52 86

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 23 37 17 6 2 1 24 38 117
2020 First official language - French 23 22 32 18 4 2 0 22 45 131
2019 First official language - English 21 20 35 14 8 1 1 22 42 108
2019 First official language - French 19 27 32 18 3 1 0 21 46 87

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 29 28 10 6 2 1 16 55 117
2020 First official language - French 22 27 31 14 5 2 0 19 50 132
2019 First official language - English 16 21 27 21 12 1 1 34 38 108
2019 First official language - French 20 17 35 22 6 0 0 28 37 87

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 20 26 17 8 4 1 25 47 118
2020 First official language - French 20 25 23 21 10 1 1 31 45 132
2019 First official language - English 16 22 18 28 12 2 2 42 39 108
2019 First official language - French 18 10 33 25 12 2 0 38 29 87

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 23 31 14 3 4 1 17 50 117
2020 First official language - French 20 24 25 16 8 5 2 26 47 132
2019 First official language - English 16 20 27 19 11 5 2 32 39 108
2019 First official language - French 13 29 20 24 10 2 1 35 44 87

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 16 38 19 7 2 1 27 34 117
2020 First official language - French 18 19 30 24 7 3 0 32 38 132
2019 First official language - English 13 22 29 18 13 4 1 32 37 108
2019 First official language - French 15 16 34 21 10 2 1 32 33 87

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 19 32 29 16 0 1 46 23 117
2020 First official language - French 3 11 27 43 16 0 0 59 14 132
2019 First official language - English 12 22 17 30 19 0 0 49 33 107
2019 First official language - French 2 17 21 37 23 0 0 60 19 87
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 28 16 12 2 10 8 64 17 117
2020 First official language - French 28 28 20 3 2 13 7 69 6 131
2019 First official language - English 33 35 11 7 5 8 2 75 14 108
2019 First official language - French 28 27 18 7 2 11 7 66 12 85

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 21 9 11 6 1 0 73 18 118
2020 First official language - French 63 25 4 5 2 1 0 89 7 131
2019 First official language - English 54 24 7 7 7 2 0 79 14 108
2019 First official language - French 56 29 9 3 1 1 0 87 4 84

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 27 3 8 2 0 0 87 10 117
2020 First official language - French 65 28 5 2 1 0 0 93 2 132
2019 First official language - English 61 22 8 5 4 0 0 84 8 108
2019 First official language - French 61 30 5 4 1 0 0 90 5 86

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 36 8 5 2 0 0 85 7 118
2020 First official language - French 60 27 7 3 1 1 0 88 5 132
2019 First official language - English 55 29 8 6 2 0 0 83 8 108
2019 First official language - French 55 32 8 4 2 0 0 86 6 86

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 29 9 4 3 6 2 83 8 118
2020 First official language - French 62 24 9 1 1 1 4 89 2 132
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 20 12 6 1 0 1 81 7 118
2020 First official language - French 60 23 9 1 2 1 2 87 4 132
2019 First official language - English 57 20 10 9 2 0 2 78 11 108
2019 First official language - French 44 30 21 5 0 0 0 74 5 87

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 29 9 8 2 1 0 80 10 118
2020 First official language - French 53 30 10 5 2 0 0 83 7 131
2019 First official language - English 41 32 10 9 6 1 1 74 16 108
2019 First official language - French 39 30 16 12 0 2 1 71 12 87

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 24 8 4 3 2 1 84 8 118
2020 First official language - French 57 24 13 2 2 1 2 83 4 132

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 21 6 11 3 2 0 79 15 118
2020 First official language - French 49 35 9 3 4 0 1 84 7 132
2019 First official language - English 43 29 9 10 6 1 1 74 16 107
2019 First official language - French 46 29 15 7 2 0 0 75 9 87

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 118
2020 First official language - French 49 51 132

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 17 8 4 2 3 12 84 7 118
2020 First official language - French 55 24 4 1 1 7 9 93 3 132

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 27 7 11 4 1 0 79 15 118
2020 First official language - French 56 29 7 4 4 0 1 86 7 131
2019 First official language - English 51 25 5 11 7 0 1 76 18 108
2019 First official language - French 51 28 13 2 6 0 0 79 8 87
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 31 10 9 2 13 0 76 12 118
2020 First official language - French 39 30 11 8 2 9 1 76 11 132
2019 First official language - English 40 35 7 11 4 3 0 78 15 106
2019 First official language - French 31 39 14 9 1 6 0 74 11 87

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 37 11 14 8 3 0 66 22 118
2020 First official language - French 33 35 14 9 7 1 0 68 17 132
2019 First official language - English 35 31 12 13 8 1 0 68 21 106
2019 First official language - French 27 39 17 12 1 4 0 68 14 87

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 30 18 25 12 3 0 44 38 118
2020 First official language - French 20 32 22 13 9 4 0 54 23 132
2019 First official language - English 16 37 14 19 12 2 0 55 31 106
2019 First official language - French 15 39 21 19 3 4 0 56 23 87

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 38 16 24 9 2 0 50 34 118
2020 First official language - French 23 33 20 14 7 4 0 59 21 132
2019 First official language - English 15 30 14 21 18 3 0 46 40 107
2019 First official language - French 14 35 22 22 5 2 0 50 28 87

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 28 14 4 0 2 0 82 4 118
2020 First official language - French 36 24 23 10 7 0 0 60 17 132
2019 First official language - English 62 23 10 4 1 1 0 85 4 108
2019 First official language - French 40 28 11 14 4 2 1 70 18 87
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 49 10 10 4 1 0 76 13 118
2020 First official language - French 29 36 18 11 4 2 0 66 16 131
2019 First official language - English 35 32 9 17 6 1 0 67 23 108
2019 First official language - French 22 42 14 14 6 2 0 66 20 87

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 35 18 24 14 2 0 42 39 115
2020 First official language - French 19 33 20 17 9 2 0 53 27 131
2019 First official language - English 14 32 13 23 15 3 0 47 39 108
2019 First official language - French 8 39 22 17 13 1 0 48 30 87

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 45 11 15 3 7 1 69 19 118
2020 First official language - French 31 30 15 17 3 5 0 64 21 131
2019 First official language - English 28 25 11 19 13 4 1 56 33 108
2019 First official language - French 22 20 20 25 9 4 0 44 36 86

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 33 23 9 4 1 0 64 13 117
2020 First official language - French 28 38 19 10 4 1 0 67 13 132
2019 First official language - English 25 29 16 21 5 4 0 56 27 105
2019 First official language - French 22 30 26 12 9 1 0 52 22 86

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 23 16 12 11 14 5 51 29 118
2020 First official language - French 19 22 17 15 5 19 3 52 26 132
2019 First official language - English 24 15 22 13 11 13 2 46 28 108
2019 First official language - French 10 18 24 20 8 15 5 35 35 87

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 35 18 15 9 7 2 54 26 117
2020 First official language - French 25 31 20 14 3 7 0 60 19 132
2019 First official language - English 24 31 14 16 10 5 0 58 27 108
2019 First official language - French 24 30 28 8 6 5 0 56 14 87

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 29 17 17 13 5 0 50 32 117
2020 First official language - French 19 24 23 17 8 6 2 47 27 131
2019 First official language - English 27 24 9 23 12 5 0 54 37 108
2019 First official language - French 23 33 16 9 11 5 2 61 22 87

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 23 19 4 2 2 5 73 6 118
2020 First official language - French 45 29 10 7 6 0 4 77 13 132
2019 First official language - English 58 20 11 4 3 0 3 81 7 108
2019 First official language - French 58 17 9 3 7 0 5 79 11 87

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 25 26 5 2 1 4 66 7 118
2020 First official language - French 49 24 15 6 3 1 3 76 9 132
2019 First official language - English 42 24 22 5 2 1 4 70 8 108
2019 First official language - French 50 20 17 2 3 1 6 75 6 86

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 5 7 2 4 6 3 87 6 117
2020 First official language - French 78 10 4 2 2 2 4 92 4 131
2019 First official language - English 75 6 5 0 5 3 6 89 5 108
2019 First official language - French 78 3 3 2 2 2 9 91 5 86

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 81 8 1 0 2 3 5 97 2 116
2020 First official language - French 77 10 6 0 0 2 5 94 0 131
2019 First official language - English 77 7 4 2 1 1 8 93 3 107
2019 First official language - French 76 8 2 0 0 0 14 97 0 87

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 48 14 12 4 2 0 70 15 118
2020 First official language - French 24 45 18 6 4 2 0 71 11 131
2019 First official language - English 22 48 12 11 4 1 1 72 16 108
2019 First official language - French 27 42 20 7 4 1 0 70 10 87

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 42 10 9 3 1 0 78 12 118
2020 First official language - French 43 39 9 4 2 2 0 84 7 130
2019 First official language - English 43 31 12 10 3 1 0 75 13 107
2019 First official language - French 53 28 13 5 1 0 0 81 6 87

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 34 15 5 1 3 0 79 6 118
2020 First official language - French 49 36 8 5 1 2 0 86 5 130
2019 First official language - English 58 20 6 8 4 4 0 81 12 108
2019 First official language - French 53 30 12 2 1 2 0 85 3 87

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 37 9 2 4 2 0 86 5 118
2020 First official language - French 51 35 7 5 1 2 0 88 6 132

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 28 9 5 5 3 3 79 11 116
2020 First official language - French 52 32 9 3 1 1 3 87 4 132

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 35 7 8 3 0 0 83 10 117
2020 First official language - French 61 30 6 3 0 0 0 91 3 131
2019 First official language - English 53 32 9 4 3 0 0 85 6 108
2019 First official language - French 63 25 8 4 1 0 0 88 5 86

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 28 16 15 13 1 0 56 28 117
2020 First official language - French 36 35 14 6 10 0 0 71 16 132
2019 First official language - English 35 29 19 5 12 0 0 64 17 108
2019 First official language - French 38 26 23 5 8 0 0 64 13 87

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 32 15 16 8 1 0 61 24 117
2020 First official language - French 36 34 14 8 7 0 0 71 15 132
2019 First official language - English 34 39 12 8 7 0 0 73 15 107
2019 First official language - French 35 33 22 3 8 0 0 67 11 87

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 22 20 16 10 4 0 52 27 117
2020 First official language - French 34 24 18 10 11 3 0 60 21 132
2019 First official language - English 25 27 23 15 8 2 0 53 23 106
2019 First official language - French 37 27 16 10 9 1 0 65 19 87
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 44 22 34 118
2020 First official language - French 38 32 31 132
2019 First official language - English 46 15 39 108
2019 First official language - French 30 38 32 87

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 0 13 66 6 13 2 52
2020 First official language - French 10 29 54 2 6 0 51
2019 First official language - English 2 11 55 4 23 5 50
2019 First official language - French 15 18 55 4 8 0 27
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 118
2020 First official language - French 7 93 130
2019 First official language - English 17 83 108
2019 First official language - French 11 89 87

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 14 16 9 3 39 9 47 22 117
2020 First official language - French 15 11 17 4 1 43 10 55 9 132
2019 First official language - English 12 13 19 13 11 23 10 36 36 108
2019 First official language - French 9 12 28 4 5 36 6 35 16 87

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 30 15 14 3 10 1 65 19 118
2020 First official language - French 34 27 21 4 1 11 2 71 6 132
2019 First official language - English 35 23 13 11 6 11 0 66 19 107
2019 First official language - French 21 36 19 5 7 12 0 64 14 87
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 118
2020 First official language - French 5 95 131
2019 First official language - English 10 90 108
2019 First official language - French 8 92 87

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 12 15 4 4 41 9 54 16 118
2020 First official language - French 19 15 14 2 1 41 7 66 7 129
2019 First official language - English 18 11 24 6 5 28 10 46 16 107
2019 First official language - French 11 9 25 1 2 43 7 41 7 87

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 30 18 7 2 9 0 71 10 118
2020 First official language - French 38 32 16 1 1 10 1 79 2 132
2019 First official language - English 49 15 13 8 4 12 0 72 13 107
2019 First official language - French 29 28 18 5 4 16 0 68 10 87
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 15 14 10 6 1 4 69 17 118
2020 First official language - French 54 17 13 11 2 1 2 73 13 131

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 26 18 13 6 1 0 63 19 118
2020 First official language - French 40 20 19 14 7 1 0 60 21 132
2019 First official language - English 25 27 23 12 12 0 1 53 24 108
2019 First official language - French 34 22 25 7 11 0 1 57 18 87

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 19 30 19 24 0 0 27 43 118
2020 First official language - French 13 21 28 20 18 0 0 34 38 132
2019 First official language - English 20 30 22 24 4 0 0 49 28 108
2019 First official language - French 19 20 30 21 9 0 0 40 30 86

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 20 26 15 26 0 0 32 41 118
2020 First official language - French 16 21 29 12 21 1 0 37 33 132
2019 First official language - English 25 26 16 23 10 0 0 51 32 106
2019 First official language - French 20 26 27 14 13 0 0 47 26 86

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 22 26 19 24 0 0 31 43 118
2020 First official language - French 19 18 19 23 19 1 0 38 43 132
2019 First official language - English 21 24 22 23 10 0 0 46 32 107
2019 First official language - French 24 16 28 19 14 0 0 39 33 87

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 23 28 9 14 0 2 48 23 118
2020 First official language - French 34 19 22 9 13 0 2 54 23 131
2019 First official language - English 41 28 11 13 6 0 1 70 20 108
2019 First official language - French 39 36 13 4 6 0 2 76 10 86

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 32 17 13 17 0 0 53 30 118
2020 First official language - French 27 24 17 14 17 0 1 51 32 132
2019 First official language - English 32 33 17 10 9 0 0 65 18 108
2019 First official language - French 39 24 25 4 6 0 2 65 10 86

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 16 17 13 6 1 13 59 22 117
2020 First official language - French 30 21 20 10 14 0 5 53 25 131

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 32 22 21 5 1 1 51 27 118
2020 First official language - French 23 35 21 13 7 1 0 58 20 132
2019 First official language - English 25 34 25 8 8 0 0 59 16 107
2019 First official language - French 33 29 23 12 3 0 0 62 15 87

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 27 27 21 17 0 0 36 38 118
2020 First official language - French 19 22 25 18 14 2 0 42 32 132
2019 First official language - English 26 31 21 12 9 0 1 57 21 107
2019 First official language - French 22 30 22 19 7 0 0 52 26 87

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 24 28 18 13 0 0 41 31 118
2020 First official language - French 23 28 24 12 12 1 0 51 25 132
2019 First official language - English 19 33 20 9 18 0 1 52 27 107
2019 First official language - French 25 27 24 14 10 0 0 52 24 87

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 28 18 11 6 0 0 65 17 118
2020 First official language - French 46 25 13 9 6 2 0 72 15 132
2019 First official language - English 43 25 11 13 7 0 1 69 20 107
2019 First official language - French 44 29 16 8 3 0 0 73 11 87

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 39 19 16 5 0 0 61 21 118
2020 First official language - French 32 22 28 13 5 0 0 54 18 132

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 35 21 5 9 0 0 65 14 116
2020 First official language - French 31 29 25 12 3 0 0 60 15 132
2019 First official language - English 39 33 15 7 6 0 0 72 13 106
2019 First official language - French 34 40 16 6 5 0 0 74 11 87

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 27 17 10 1 0 3 71 12 118
2020 First official language - French 49 28 15 2 4 1 1 79 6 131
2019 First official language - English 56 22 8 6 7 0 1 78 13 106
2019 First official language - French 56 25 10 3 5 0 1 82 8 87

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 37 23 6 3 0 0 68 10 117
2020 First official language - French 41 34 17 5 2 0 0 75 8 131

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 18 4 0 2 1 4 94 2 118
2020 First official language - French 68 19 7 2 0 0 4 90 2 130
2019 First official language - English 75 11 4 2 3 1 4 91 5 106
2019 First official language - French 71 17 4 1 3 0 3 91 5 87

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 12 3 5 4 0 3 87 10 118
2020 First official language - French 81 9 2 3 2 0 2 92 5 129
2019 First official language - English 66 12 8 3 7 1 3 81 10 107
2019 First official language - French 69 14 8 1 3 1 4 87 4 87

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 21 4 2 3 0 2 91 5 118
2020 First official language - French 76 16 6 0 1 0 1 94 1 129
2019 First official language - English 63 21 11 2 2 0 1 85 4 107
2019 First official language - French 61 20 13 1 1 0 5 85 2 87

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 19 7 8 6 0 1 79 14 118
2020 First official language - French 70 12 7 5 6 0 1 82 11 131
2019 First official language - English 63 10 12 7 8 0 1 73 14 107
2019 First official language - French 63 18 6 8 2 0 3 84 11 87

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 9 3 3 1 0 20 91 5 117
2020 First official language - French 65 9 3 2 1 0 20 93 3 131
2019 First official language - English 63 17 3 2 1 0 15 93 4 106
2019 First official language - French 62 7 5 0 0 0 26 93 0 87

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 12 7 0 1 0 4 92 1 118
2020 First official language - French 79 12 4 2 1 1 2 93 3 132
2019 First official language - English 74 16 1 3 2 0 4 94 5 107
2019 First official language - French 77 9 7 0 0 0 7 92 0 87

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 10 11 6 6 1 3 76 12 118
2020 First official language - French 71 11 8 3 5 0 2 84 8 132
2019 First official language - English 59 19 8 5 8 0 1 79 14 107
2019 First official language - French 80 8 2 1 0 0 8 96 1 87

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 26 20 3 1 0 3 75 4 118
2020 First official language - French 43 26 19 8 2 0 2 70 11 132
2019 First official language - English 53 20 17 7 2 0 1 74 9 107
2019 First official language - French 61 18 14 3 1 0 3 81 5 87

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 42 29 4 2 0 0 65 7 118
2020 First official language - French 25 39 23 11 1 0 0 64 12 131

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 23 34 20 12 0 0 34 32 117
2020 First official language - French 8 27 33 23 8 0 0 36 31 131
2019 First official language - English 15 32 32 17 4 0 0 47 21 108
2019 First official language - French 15 36 32 13 3 0 1 51 16 87

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 25 31 23 4 0 0 27 42 118
2020 First official language - French 13 24 34 22 8 0 0 30 36 132
2019 First official language - English 14 20 33 24 10 0 0 34 34 108
2019 First official language - French 7 26 26 25 16 0 0 41 33 86

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 43 18 15 4 1 0 63 20 118
2020 First official language - French 38 39 14 7 2 0 0 77 10 132
2019 First official language - English 19 39 11 18 8 5 0 61 28 107
2019 First official language - French 25 28 21 13 7 6 0 57 21 87

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 30 20 21 8 5 0 48 31 117
2020 First official language - French 30 36 15 11 6 1 0 67 18 132

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 32 13 16 5 1 0 66 21 118
2020 First official language - French 44 35 10 7 2 1 2 80 9 129

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 10 7 4 4 1 78 12 118
2020 First official language - French 54 34 5 1 1 2 2 92 3 131

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 29 21 15 16 2 0 47 31 118
2020 First official language - French 34 33 14 10 8 0 1 68 18 132
2019 First official language - English 12 37 16 20 11 4 0 51 32 108
2019 First official language - French 23 24 30 12 9 1 0 48 22 87

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 38 13 8 3 1 1 77 11 118
2020 First official language - French 47 38 8 5 0 1 1 86 5 132

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 36 13 10 4 1 1 73 14 118
2020 First official language - French 42 34 13 8 2 1 1 77 9 132

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 38 20 6 1 2 3 71 7 117
2020 First official language - French 38 38 16 5 1 1 1 78 6 131

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 24 15 3 1 2 2 80 5 118
2020 First official language - French 50 33 10 2 1 2 2 87 3 131

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 11 2 0 0 3 1 98 0 118
2020 First official language - French 58 28 4 4 2 2 1 89 6 132

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 44 6 5 2 4 1 87 7 118
2020 First official language - French 51 38 6 2 1 1 1 91 3 131

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 25 9 9 3 1 0 78 13 118
2020 First official language - French 57 33 5 3 2 0 1 90 5 130

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 22 4 3 2 4 1 90 6 118
2020 First official language - French 62 24 6 5 1 1 1 87 7 131

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 34 14 20 4 4 0 61 24 29
2020 First official language - French 13 48 15 17 8 0 0 60 25 40
2019 First official language - English 23 50 9 9 9 0 0 73 18 22
2019 First official language - French 35 36 13 15 0 0 0 72 15 21

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 100 0 29
2020 First official language - French 100 0 40

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 25 13 22 20 0 0 46 42 29
2020 First official language - French 15 26 24 17 18 0 0 41 35 40
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 118
2020 First official language - French 7 93 131

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 118
2020 First official language - French 10 90 132
2019 First official language - English 15 85 108
2019 First official language - French 26 74 87

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 69 31 13
2020 First official language - French 8 92 12

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 78 22 14
2020 First official language - French 66 34 12
2019 First official language - English 71 29 17
2019 First official language - French 83 17 22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 First official language - English 49 24 0 7 10 0 9 81 19 12
2019 First official language - French 54 28 18 0 0 0 0 82 0 17

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 30 9 4 1 3 3 86 5 117
2020 First official language - French 60 25 6 1 2 4 2 90 4 132
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 46 21 2 60 40 118
2020 First official language - French 34 49 15 2 59 41 132

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 37
2020 First official language - French 36 64 45

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 22 16 19 30 0 5 32 52 37
2020 First official language - French 18 18 20 13 18 2 11 41 36 45

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 16 5 19 41 0 3 33 62 37
2020 First official language - French 9 9 19 29 27 0 6 19 60 45

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 20 11 4 7 3 13 74 13 118
2020 First official language - French 37 23 11 12 6 2 9 66 21 132
2019 First official language - English 35 21 15 10 8 1 9 63 21 107
2019 First official language - French 37 18 12 12 12 0 10 61 26 87
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