2020 Public Service Employee Survey Results for Women and Gender Equality Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 51 2 10 0 0 0 88 10 53
2020 3 to 10 years in the federal public service 40 41 3 14 1 0 0 81 16 72
2020 11 to 20 years in the federal public service 39 50 4 3 4 0 0 88 8 94
2020 More than 20 years in the federal public service 46 48 0 3 4 0 0 93 7 30

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 22 2 0 2 2 0 96 2 53
2020 3 to 10 years in the federal public service 81 16 3 0 0 0 0 97 0 72
2020 11 to 20 years in the federal public service 76 16 2 2 3 0 1 92 5 93
2020 More than 20 years in the federal public service 84 6 6 3 0 0 0 91 3 30

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 41 7 15 4 0 0 74 19 53
2020 3 to 10 years in the federal public service 30 42 10 15 3 0 0 72 18 72
2020 11 to 20 years in the federal public service 31 39 11 9 7 0 2 72 16 93
2020 More than 20 years in the federal public service 21 56 6 7 10 0 0 77 17 30
2019 Less than 3 years in the federal public service 50 33 10 5 0 0 2 85 5 51
2019 3 to 10 years in the federal public service 32 44 8 12 4 0 0 77 16 63
2019 11 to 20 years in the federal public service 52 30 8 6 4 0 0 82 10 61
2019 More than 20 years in the federal public service 29 47 4 10 10 0 0 76 20 21

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 19 53 17 11 0 0 0 72 11 53
2020 3 to 10 years in the federal public service 22 50 10 16 3 0 0 72 19 72
2020 11 to 20 years in the federal public service 26 44 12 11 3 1 2 73 15 94
2020 More than 20 years in the federal public service 30 54 10 6 0 0 0 84 6 30
2019 Less than 3 years in the federal public service 20 42 15 19 4 0 0 61 23 51
2019 3 to 10 years in the federal public service 13 50 11 20 5 0 1 64 25 63
2019 11 to 20 years in the federal public service 33 28 20 12 7 0 0 61 19 60
2019 More than 20 years in the federal public service 33 44 18 5 0 0 0 76 5 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 39 9 2 4 2 0 85 6 53
2020 3 to 10 years in the federal public service 33 39 11 12 4 1 0 73 16 71
2020 11 to 20 years in the federal public service 31 46 12 7 3 0 0 77 11 94
2020 More than 20 years in the federal public service 25 52 13 7 3 0 0 77 10 30
2019 Less than 3 years in the federal public service 32 30 22 12 2 0 2 64 14 51
2019 3 to 10 years in the federal public service 42 33 8 13 2 0 1 76 15 63
2019 11 to 20 years in the federal public service 50 32 9 7 3 0 0 81 10 61
2019 More than 20 years in the federal public service 43 43 14 0 0 0 0 86 0 21

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 47 15 4 0 0 0 81 4 53
2020 3 to 10 years in the federal public service 43 26 8 14 8 0 0 69 22 72
2020 11 to 20 years in the federal public service 37 35 6 11 11 0 0 72 22 92
2020 More than 20 years in the federal public service 38 33 10 10 9 0 0 71 19 30
2019 Less than 3 years in the federal public service 41 38 14 4 0 2 0 81 4 51
2019 3 to 10 years in the federal public service 48 25 13 7 8 0 0 72 14 63
2019 11 to 20 years in the federal public service 41 32 12 12 4 0 0 73 15 61
2019 More than 20 years in the federal public service 56 24 10 5 5 0 0 81 9 21

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 53 7 2 2 0 0 90 4 53
2020 3 to 10 years in the federal public service 35 40 12 11 1 0 0 76 12 72
2020 11 to 20 years in the federal public service 40 38 7 11 4 0 0 77 16 94
2020 More than 20 years in the federal public service 29 51 10 10 0 0 0 80 10 30
2019 Less than 3 years in the federal public service 43 39 8 8 2 0 0 82 10 51
2019 3 to 10 years in the federal public service 36 47 7 5 5 0 0 83 10 63
2019 11 to 20 years in the federal public service 41 39 7 7 5 0 0 81 13 61
2019 More than 20 years in the federal public service 56 29 10 5 0 0 0 85 5 21

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 40 11 2 0 0 0 87 2 53
2020 3 to 10 years in the federal public service 36 31 17 13 3 0 0 67 16 72
2020 11 to 20 years in the federal public service 32 36 11 11 10 0 0 68 21 93
2020 More than 20 years in the federal public service 32 43 14 9 3 0 0 74 12 30
2019 Less than 3 years in the federal public service 38 40 12 10 0 0 0 78 10 51
2019 3 to 10 years in the federal public service 38 38 7 7 8 2 0 78 15 63
2019 11 to 20 years in the federal public service 29 34 14 16 7 0 0 63 23 61
2019 More than 20 years in the federal public service 38 37 10 10 5 0 0 75 15 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 60 11 2 2 0 0 85 4 53
2020 3 to 10 years in the federal public service 25 42 10 18 6 0 0 67 24 72
2020 11 to 20 years in the federal public service 23 40 9 20 8 0 0 63 28 92
2020 More than 20 years in the federal public service 30 37 22 7 3 0 0 67 11 30
2019 Less than 3 years in the federal public service 22 49 8 18 4 0 0 70 21 51
2019 3 to 10 years in the federal public service 26 41 8 16 8 0 0 68 24 63
2019 11 to 20 years in the federal public service 30 31 13 17 9 0 0 61 26 61
2019 More than 20 years in the federal public service 30 45 15 5 5 0 0 75 9 21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 41 9 0 2 2 0 89 2 53
2020 3 to 10 years in the federal public service 44 40 7 5 3 0 0 85 8 72
2020 11 to 20 years in the federal public service 40 40 11 7 2 0 0 80 9 93
2020 More than 20 years in the federal public service 49 24 23 4 0 0 0 74 4 30
2019 Less than 3 years in the federal public service 43 40 10 4 2 0 0 84 6 51
2019 3 to 10 years in the federal public service 44 33 9 9 5 0 0 76 14 63
2019 11 to 20 years in the federal public service 50 30 11 6 4 0 0 79 10 60
2019 More than 20 years in the federal public service 57 28 10 5 0 0 0 85 5 21

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 43 13 4 2 0 0 81 6 53
2020 3 to 10 years in the federal public service 38 28 17 13 4 0 0 65 18 72
2020 11 to 20 years in the federal public service 39 31 12 9 9 0 0 71 17 93
2020 More than 20 years in the federal public service 33 44 6 14 3 0 0 78 17 30
2019 Less than 3 years in the federal public service 39 41 12 6 2 0 0 80 8 50
2019 3 to 10 years in the federal public service 37 37 10 9 8 0 0 74 16 63
2019 11 to 20 years in the federal public service 31 41 13 8 7 0 0 71 16 61
2019 More than 20 years in the federal public service 47 23 10 19 0 0 0 71 19 21

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 35 7 0 2 0 0 91 2 53
2020 3 to 10 years in the federal public service 45 31 16 8 0 0 0 76 8 72
2020 11 to 20 years in the federal public service 43 33 18 2 3 0 0 76 6 91
2020 More than 20 years in the federal public service 42 47 10 0 0 0 0 90 0 30
2019 Less than 3 years in the federal public service 49 38 11 2 0 0 0 87 2 51
2019 3 to 10 years in the federal public service 49 33 13 5 0 0 0 82 5 62
2019 11 to 20 years in the federal public service 49 35 11 1 4 0 0 84 5 60
2019 More than 20 years in the federal public service 56 38 5 0 0 0 0 95 0 21

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 41 7 4 4 0 0 85 7 53
2020 3 to 10 years in the federal public service 30 38 11 18 3 0 0 68 21 71
2020 11 to 20 years in the federal public service 30 44 8 14 5 0 0 73 19 93
2020 More than 20 years in the federal public service 26 33 17 20 3 0 0 59 23 30
2019 Less than 3 years in the federal public service 36 43 8 10 2 2 0 80 12 51
2019 3 to 10 years in the federal public service 34 43 6 12 4 0 0 77 17 63
2019 11 to 20 years in the federal public service 40 36 10 5 9 0 0 77 14 61
2019 More than 20 years in the federal public service 34 42 15 10 0 0 0 75 10 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 33 8 6 4 0 0 83 9 53
2020 3 to 10 years in the federal public service 40 31 14 11 4 0 0 71 15 72
2020 11 to 20 years in the federal public service 31 38 13 10 9 0 0 68 19 93
2020 More than 20 years in the federal public service 33 37 11 9 9 0 0 70 19 30
2019 Less than 3 years in the federal public service 42 32 18 8 0 0 0 74 8 51
2019 3 to 10 years in the federal public service 38 34 13 5 11 0 0 71 16 63
2019 11 to 20 years in the federal public service 41 29 13 10 7 0 0 70 16 61
2019 More than 20 years in the federal public service 56 14 20 5 5 0 0 71 9 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 45 10 4 2 0 0 84 6 52
2020 3 to 10 years in the federal public service 25 44 14 11 6 0 0 69 17 72
2020 11 to 20 years in the federal public service 21 44 15 14 6 0 0 65 20 92
2020 More than 20 years in the federal public service 27 40 16 17 0 0 0 67 17 30
2019 Less than 3 years in the federal public service 33 47 8 10 2 0 0 80 12 51
2019 3 to 10 years in the federal public service 26 47 11 8 8 0 0 73 16 63
2019 11 to 20 years in the federal public service 32 37 15 11 5 0 0 70 16 61
2019 More than 20 years in the federal public service 36 38 17 10 0 0 0 73 10 20

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 41 4 0 2 0 0 95 2 53
2020 3 to 10 years in the federal public service 35 38 16 11 0 0 0 73 11 72
2020 11 to 20 years in the federal public service 37 35 10 10 6 1 0 73 17 94
2020 More than 20 years in the federal public service 42 38 13 7 0 0 0 80 7 30
2019 Less than 3 years in the federal public service 50 36 8 4 2 0 0 86 6 51
2019 3 to 10 years in the federal public service 36 39 10 9 7 0 0 75 15 63
2019 11 to 20 years in the federal public service 49 35 13 0 4 0 0 84 4 61
2019 More than 20 years in the federal public service 45 39 11 5 0 0 0 85 5 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 43 17 2 2 0 0 79 4 53
2020 3 to 10 years in the federal public service 32 30 18 11 7 1 0 63 18 71
2020 11 to 20 years in the federal public service 21 23 25 19 12 0 0 44 32 93
2020 More than 20 years in the federal public service 28 24 30 13 6 0 0 52 18 30
2019 Less than 3 years in the federal public service 57 33 7 2 0 0 0 91 2 51
2019 3 to 10 years in the federal public service 38 33 16 12 2 0 0 71 14 63
2019 11 to 20 years in the federal public service 21 44 19 6 10 0 0 65 16 61
2019 More than 20 years in the federal public service 29 28 11 28 5 0 0 56 33 21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 31 39 17 2 5 2 20 37 53
2020 3 to 10 years in the federal public service 27 31 23 13 4 1 0 17 59 72
2020 11 to 20 years in the federal public service 22 43 23 11 1 0 0 12 65 93
2020 More than 20 years in the federal public service 10 35 48 7 0 0 0 7 45 29
2019 Less than 3 years in the federal public service 6 17 39 26 12 0 0 37 23 51
2019 3 to 10 years in the federal public service 19 29 35 8 9 0 0 17 48 62
2019 11 to 20 years in the federal public service 14 33 39 11 4 0 0 14 47 61
2019 More than 20 years in the federal public service 15 29 29 23 4 0 0 27 44 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 17 27 37 6 6 2 46 25 53
2020 3 to 10 years in the federal public service 24 29 23 12 11 1 0 24 53 72
2020 11 to 20 years in the federal public service 20 25 28 23 3 1 0 26 45 92
2020 More than 20 years in the federal public service 13 27 33 26 0 0 0 26 40 30
2019 Less than 3 years in the federal public service 8 22 33 18 18 2 0 36 30 51
2019 3 to 10 years in the federal public service 32 25 20 16 5 1 0 21 58 62
2019 11 to 20 years in the federal public service 22 29 26 15 3 5 0 19 53 61
2019 More than 20 years in the federal public service 20 42 20 13 4 0 0 18 62 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 23 38 20 4 5 2 26 33 53
2020 3 to 10 years in the federal public service 19 17 37 13 11 3 0 25 37 71
2020 11 to 20 years in the federal public service 22 24 33 19 2 0 0 21 46 93
2020 More than 20 years in the federal public service 29 26 24 20 0 0 0 20 56 30
2019 Less than 3 years in the federal public service 14 23 34 18 8 2 0 27 38 51
2019 3 to 10 years in the federal public service 22 22 29 18 5 2 2 24 46 63
2019 11 to 20 years in the federal public service 22 27 35 12 3 0 0 16 50 61
2019 More than 20 years in the federal public service 20 14 43 9 13 0 0 23 34 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 19 36 24 11 4 2 38 24 53
2020 3 to 10 years in the federal public service 31 21 27 8 9 4 0 17 55 72
2020 11 to 20 years in the federal public service 27 35 29 8 1 0 0 9 63 93
2020 More than 20 years in the federal public service 23 36 30 11 0 0 0 11 60 30
2019 Less than 3 years in the federal public service 4 6 25 40 22 2 0 64 10 51
2019 3 to 10 years in the federal public service 23 26 27 16 7 0 2 24 49 63
2019 11 to 20 years in the federal public service 24 22 37 13 4 0 0 17 47 61
2019 More than 20 years in the federal public service 19 19 44 18 0 0 0 18 38 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 19 30 22 15 3 4 39 28 53
2020 3 to 10 years in the federal public service 27 21 17 21 11 3 0 33 49 72
2020 11 to 20 years in the federal public service 27 26 27 13 6 2 0 19 54 94
2020 More than 20 years in the federal public service 21 24 23 29 3 0 0 32 45 30
2019 Less than 3 years in the federal public service 2 4 24 41 21 6 2 68 6 51
2019 3 to 10 years in the federal public service 21 22 20 22 12 2 2 35 44 63
2019 11 to 20 years in the federal public service 21 24 27 23 5 0 0 28 45 61
2019 More than 20 years in the federal public service 29 10 38 14 9 0 0 23 40 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 24 32 19 6 9 5 29 33 53
2020 3 to 10 years in the federal public service 32 20 24 15 7 1 0 23 53 71
2020 11 to 20 years in the federal public service 28 21 27 16 2 4 1 19 52 94
2020 More than 20 years in the federal public service 9 41 33 3 10 3 0 14 52 30
2019 Less than 3 years in the federal public service 6 19 21 24 16 10 4 46 28 51
2019 3 to 10 years in the federal public service 17 28 20 23 10 1 2 34 46 63
2019 11 to 20 years in the federal public service 19 23 33 19 5 2 0 24 42 61
2019 More than 20 years in the federal public service 21 36 15 14 14 0 0 28 56 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 19 34 27 10 5 2 39 24 53
2020 3 to 10 years in the federal public service 18 11 33 23 12 3 0 37 30 72
2020 11 to 20 years in the federal public service 22 17 38 19 2 2 0 22 39 93
2020 More than 20 years in the federal public service 26 30 23 17 3 0 0 20 57 30
2019 Less than 3 years in the federal public service 8 10 26 25 18 10 2 49 21 51
2019 3 to 10 years in the federal public service 21 19 28 16 13 2 2 30 41 63
2019 11 to 20 years in the federal public service 14 28 36 18 4 0 0 22 42 61
2019 More than 20 years in the federal public service 10 18 40 18 14 0 0 32 28 21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 13 18 34 27 0 2 62 19 53
2020 3 to 10 years in the federal public service 6 16 31 31 17 0 0 48 21 72
2020 11 to 20 years in the federal public service 1 11 32 45 11 0 0 56 12 93
2020 More than 20 years in the federal public service 0 24 35 32 9 0 0 42 24 30
2019 Less than 3 years in the federal public service 8 21 16 35 20 0 0 55 29 50
2019 3 to 10 years in the federal public service 11 14 19 38 18 0 0 56 25 63
2019 11 to 20 years in the federal public service 4 24 20 29 22 0 0 51 28 61
2019 More than 20 years in the federal public service 0 19 24 33 24 0 0 57 19 21
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 24 33 19 2 2 16 5 71 5 52
2020 3 to 10 years in the federal public service 31 28 14 10 1 11 6 70 13 72
2020 11 to 20 years in the federal public service 28 23 16 8 2 11 12 66 13 93
2020 More than 20 years in the federal public service 16 36 30 11 3 3 0 54 15 30
2019 Less than 3 years in the federal public service 30 34 14 6 2 10 4 75 9 51
2019 3 to 10 years in the federal public service 26 25 19 7 7 9 7 61 16 63
2019 11 to 20 years in the federal public service 36 29 10 8 5 10 2 73 15 60
2019 More than 20 years in the federal public service 31 45 15 5 0 0 4 79 5 20

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 22 8 4 2 0 0 87 6 53
2020 3 to 10 years in the federal public service 59 19 3 9 7 3 0 81 16 71
2020 11 to 20 years in the federal public service 57 25 6 8 4 0 0 82 13 94
2020 More than 20 years in the federal public service 47 26 13 14 0 0 0 73 14 30
2019 Less than 3 years in the federal public service 53 29 6 4 6 2 0 84 10 50
2019 3 to 10 years in the federal public service 50 31 9 3 5 3 0 83 8 63
2019 11 to 20 years in the federal public service 58 23 7 10 2 0 0 81 12 60
2019 More than 20 years in the federal public service 70 15 10 6 0 0 0 84 6 20

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 27 0 0 0 0 0 100 0 53
2020 3 to 10 years in the federal public service 58 28 6 7 1 0 0 86 9 71
2020 11 to 20 years in the federal public service 61 29 2 6 2 0 0 90 8 94
2020 More than 20 years in the federal public service 59 23 14 3 0 0 0 83 3 30
2019 Less than 3 years in the federal public service 65 25 4 4 2 0 0 90 6 51
2019 3 to 10 years in the federal public service 64 22 7 3 4 0 0 86 8 63
2019 11 to 20 years in the federal public service 53 35 7 4 2 0 0 88 5 61
2019 More than 20 years in the federal public service 70 14 11 5 0 0 0 84 5 20

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 32 9 0 2 0 0 89 2 53
2020 3 to 10 years in the federal public service 56 26 10 5 3 0 0 82 8 72
2020 11 to 20 years in the federal public service 57 33 2 5 1 2 0 91 7 94
2020 More than 20 years in the federal public service 44 36 17 3 0 0 0 80 3 30
2019 Less than 3 years in the federal public service 55 33 4 6 2 0 0 88 8 51
2019 3 to 10 years in the federal public service 63 22 11 1 4 0 0 84 5 63
2019 11 to 20 years in the federal public service 49 35 8 6 2 0 0 84 8 61
2019 More than 20 years in the federal public service 48 35 11 5 0 0 0 84 5 20

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 27 6 0 0 9 2 94 0 53
2020 3 to 10 years in the federal public service 44 32 12 4 4 1 1 79 9 72
2020 11 to 20 years in the federal public service 63 22 6 2 1 0 6 90 4 94
2020 More than 20 years in the federal public service 50 26 11 4 0 7 3 84 4 30
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 26 5 6 2 2 0 87 7 53
2020 3 to 10 years in the federal public service 61 21 10 4 3 0 1 83 7 72
2020 11 to 20 years in the federal public service 64 17 13 2 0 1 3 84 2 94
2020 More than 20 years in the federal public service 53 30 13 0 3 0 0 83 3 30
2019 Less than 3 years in the federal public service 38 27 25 8 0 0 2 67 8 51
2019 3 to 10 years in the federal public service 59 22 8 5 3 0 1 83 9 63
2019 11 to 20 years in the federal public service 52 27 13 8 0 0 0 79 8 61
2019 More than 20 years in the federal public service 61 19 15 5 0 0 0 81 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 33 5 2 0 2 0 92 2 53
2020 3 to 10 years in the federal public service 55 23 10 10 3 0 0 78 13 71
2020 11 to 20 years in the federal public service 53 30 11 4 2 0 0 83 6 94
2020 More than 20 years in the federal public service 34 36 14 10 6 0 0 70 16 30
2019 Less than 3 years in the federal public service 45 29 14 10 0 0 2 76 10 51
2019 3 to 10 years in the federal public service 44 31 8 8 6 1 2 77 15 63
2019 11 to 20 years in the federal public service 28 38 15 12 3 3 0 69 16 61
2019 More than 20 years in the federal public service 48 18 19 14 0 0 0 66 14 21

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 20 6 4 0 5 2 90 4 53
2020 3 to 10 years in the federal public service 64 14 15 3 4 0 0 78 7 72
2020 11 to 20 years in the federal public service 52 33 5 2 3 1 2 89 6 94
2020 More than 20 years in the federal public service 47 24 23 3 3 0 0 71 6 30

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 22 8 4 0 5 0 88 4 53
2020 3 to 10 years in the federal public service 60 22 5 6 7 0 0 82 13 72
2020 11 to 20 years in the federal public service 51 32 8 6 2 0 1 84 9 94
2020 More than 20 years in the federal public service 29 41 10 13 6 0 0 70 20 30
2019 Less than 3 years in the federal public service 48 23 21 4 2 0 2 72 6 51
2019 3 to 10 years in the federal public service 57 27 4 4 8 1 0 85 12 63
2019 11 to 20 years in the federal public service 34 34 12 19 2 0 0 67 21 60
2019 More than 20 years in the federal public service 32 44 15 9 0 0 0 76 9 21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 33 67 53
2020 3 to 10 years in the federal public service 41 59 72
2020 11 to 20 years in the federal public service 45 55 94
2020 More than 20 years in the federal public service 33 67 30

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 11 13 2 2 6 11 80 4 53
2020 3 to 10 years in the federal public service 53 17 6 3 3 8 11 86 7 72
2020 11 to 20 years in the federal public service 57 26 2 2 0 4 8 95 3 94
2020 More than 20 years in the federal public service 47 26 4 7 0 0 16 87 9 30

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 33 6 0 2 2 0 92 2 53
2020 3 to 10 years in the federal public service 57 23 4 12 4 0 0 79 17 71
2020 11 to 20 years in the federal public service 53 31 6 7 3 0 0 84 11 94
2020 More than 20 years in the federal public service 44 24 16 7 6 0 3 69 14 30
2019 Less than 3 years in the federal public service 49 35 4 6 4 0 2 86 9 51
2019 3 to 10 years in the federal public service 58 24 8 3 8 0 0 81 11 63
2019 11 to 20 years in the federal public service 44 27 12 12 6 0 0 70 18 61
2019 More than 20 years in the federal public service 58 14 14 9 5 0 0 72 14 21
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 26 13 2 0 10 0 84 2 53
2020 3 to 10 years in the federal public service 32 35 9 6 3 15 0 79 10 72
2020 11 to 20 years in the federal public service 39 28 7 13 2 10 1 75 17 94
2020 More than 20 years in the federal public service 24 35 22 12 3 4 0 61 16 30
2019 Less than 3 years in the federal public service 51 39 4 2 0 4 0 93 2 50
2019 3 to 10 years in the federal public service 33 36 9 9 7 6 0 73 17 63
2019 11 to 20 years in the federal public service 32 36 13 14 0 5 0 71 15 60
2019 More than 20 years in the federal public service 15 48 15 22 0 0 0 63 22 21

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 37 15 4 2 4 0 78 6 53
2020 3 to 10 years in the federal public service 29 35 17 11 5 3 0 66 17 72
2020 11 to 20 years in the federal public service 29 38 7 12 13 1 0 68 24 94
2020 More than 20 years in the federal public service 20 29 18 23 6 4 0 51 30 30
2019 Less than 3 years in the federal public service 49 29 10 6 0 6 0 83 6 50
2019 3 to 10 years in the federal public service 30 32 16 10 12 0 0 62 22 63
2019 11 to 20 years in the federal public service 24 43 12 17 2 2 0 68 19 60
2019 More than 20 years in the federal public service 9 44 24 23 0 0 0 53 23 21

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 35 17 13 4 6 0 63 18 53
2020 3 to 10 years in the federal public service 21 28 20 16 14 1 0 49 31 72
2020 11 to 20 years in the federal public service 12 32 19 23 11 4 0 46 35 94
2020 More than 20 years in the federal public service 7 30 31 17 15 0 0 37 32 30
2019 Less than 3 years in the federal public service 35 32 13 10 4 6 0 71 15 50
2019 3 to 10 years in the federal public service 13 39 20 17 11 1 0 52 28 63
2019 11 to 20 years in the federal public service 7 42 16 28 5 2 0 50 34 60
2019 More than 20 years in the federal public service 0 48 21 22 9 0 0 48 31 21

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 17 33 17 21 2 9 0 56 25 53
2020 3 to 10 years in the federal public service 21 31 16 21 10 1 0 53 31 72
2020 11 to 20 years in the federal public service 15 42 17 18 7 1 0 58 26 94
2020 More than 20 years in the federal public service 13 34 28 10 13 3 0 48 23 30
2019 Less than 3 years in the federal public service 25 39 13 13 6 4 0 66 20 51
2019 3 to 10 years in the federal public service 14 28 16 25 14 3 0 43 40 63
2019 11 to 20 years in the federal public service 9 31 25 20 13 2 0 40 34 60
2019 More than 20 years in the federal public service 5 39 11 32 13 0 0 44 46 21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 29 14 2 0 0 0 84 2 53
2020 3 to 10 years in the federal public service 48 21 19 9 1 1 0 70 11 72
2020 11 to 20 years in the federal public service 39 29 18 7 6 0 0 68 14 94
2020 More than 20 years in the federal public service 31 24 23 10 9 4 0 57 19 30
2019 Less than 3 years in the federal public service 60 23 9 4 2 2 0 85 6 51
2019 3 to 10 years in the federal public service 57 21 7 9 4 2 0 80 14 63
2019 11 to 20 years in the federal public service 45 24 18 9 0 2 2 73 9 61
2019 More than 20 years in the federal public service 30 43 9 13 5 0 0 73 18 21
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 56 2 5 2 4 0 91 8 53
2020 3 to 10 years in the federal public service 28 42 19 7 3 1 0 71 10 72
2020 11 to 20 years in the federal public service 26 39 15 14 6 0 0 65 20 93
2020 More than 20 years in the federal public service 26 34 18 19 3 0 0 60 22 30
2019 Less than 3 years in the federal public service 41 43 6 4 4 2 0 86 8 51
2019 3 to 10 years in the federal public service 24 29 13 23 8 2 0 54 32 63
2019 11 to 20 years in the federal public service 21 40 15 20 2 2 0 63 22 61
2019 More than 20 years in the federal public service 35 37 10 9 9 0 0 72 18 21

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 14 41 13 16 10 6 0 58 28 51
2020 3 to 10 years in the federal public service 14 26 18 31 10 1 0 40 42 71
2020 11 to 20 years in the federal public service 11 38 19 18 14 1 0 49 32 93
2020 More than 20 years in the federal public service 16 30 35 9 9 0 0 46 19 30
2019 Less than 3 years in the federal public service 24 35 20 9 6 6 0 63 16 51
2019 3 to 10 years in the federal public service 6 36 14 24 18 1 0 43 43 63
2019 11 to 20 years in the federal public service 7 36 16 23 18 0 0 43 41 61
2019 More than 20 years in the federal public service 8 34 21 32 5 0 0 42 37 21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 21 38 11 15 0 13 2 69 18 53
2020 3 to 10 years in the federal public service 24 36 8 21 7 4 0 62 29 72
2020 11 to 20 years in the federal public service 24 38 19 14 1 4 0 65 16 93
2020 More than 20 years in the federal public service 39 37 6 10 4 4 0 79 15 30
2019 Less than 3 years in the federal public service 30 25 12 19 8 4 2 59 29 51
2019 3 to 10 years in the federal public service 19 27 11 31 10 1 0 47 42 63
2019 11 to 20 years in the federal public service 24 15 23 17 15 5 0 42 34 61
2019 More than 20 years in the federal public service 36 25 11 18 5 6 0 64 25 20

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 29 19 4 2 2 0 75 6 53
2020 3 to 10 years in the federal public service 26 27 30 12 3 1 0 54 15 72
2020 11 to 20 years in the federal public service 24 46 13 11 5 1 0 71 16 93
2020 More than 20 years in the federal public service 27 39 24 3 7 0 0 66 9 30
2019 Less than 3 years in the federal public service 37 30 19 10 2 2 0 69 12 49
2019 3 to 10 years in the federal public service 21 30 16 23 7 3 0 52 32 61
2019 11 to 20 years in the federal public service 18 25 27 16 10 3 0 45 27 61
2019 More than 20 years in the federal public service 11 44 23 18 5 0 0 54 23 21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 27 20 19 8 2 13 11 62 13 53
2020 3 to 10 years in the federal public service 18 24 18 11 13 17 0 50 29 72
2020 11 to 20 years in the federal public service 14 22 17 18 7 20 2 46 33 94
2020 More than 20 years in the federal public service 23 24 10 13 10 14 6 59 28 30
2019 Less than 3 years in the federal public service 24 19 31 4 4 12 6 53 9 51
2019 3 to 10 years in the federal public service 21 12 13 16 16 19 3 43 41 63
2019 11 to 20 years in the federal public service 13 16 23 23 10 12 1 34 39 61
2019 More than 20 years in the federal public service 5 19 34 33 5 4 0 25 39 21

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 36 13 15 2 7 0 68 19 53
2020 3 to 10 years in the federal public service 18 36 17 16 9 4 0 56 26 72
2020 11 to 20 years in the federal public service 17 31 19 14 6 10 2 55 23 93
2020 More than 20 years in the federal public service 20 24 34 13 6 3 0 45 20 30
2019 Less than 3 years in the federal public service 34 34 11 8 5 8 0 74 14 51
2019 3 to 10 years in the federal public service 17 34 16 11 15 6 0 55 28 63
2019 11 to 20 years in the federal public service 20 29 26 17 6 1 0 50 23 61
2019 More than 20 years in the federal public service 25 23 38 9 0 4 0 50 10 21

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 29 11 21 4 9 0 61 27 53
2020 3 to 10 years in the federal public service 21 28 18 17 14 1 0 50 32 71
2020 11 to 20 years in the federal public service 17 24 25 15 12 8 0 44 29 93
2020 More than 20 years in the federal public service 10 24 24 16 12 4 10 39 33 30
2019 Less than 3 years in the federal public service 34 32 9 13 4 8 0 71 19 51
2019 3 to 10 years in the federal public service 25 33 9 9 19 4 0 61 29 63
2019 11 to 20 years in the federal public service 19 28 12 24 12 4 2 50 38 61
2019 More than 20 years in the federal public service 24 9 25 23 9 4 5 36 36 21

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 20 6 5 4 2 4 84 10 53
2020 3 to 10 years in the federal public service 43 36 12 4 0 0 4 83 4 72
2020 11 to 20 years in the federal public service 37 25 18 8 7 1 4 66 15 94
2020 More than 20 years in the federal public service 51 16 21 3 3 0 7 72 6 30
2019 Less than 3 years in the federal public service 61 18 10 4 0 0 8 86 4 51
2019 3 to 10 years in the federal public service 52 24 12 4 5 0 3 78 9 63
2019 11 to 20 years in the federal public service 63 16 11 3 5 0 2 80 9 61
2019 More than 20 years in the federal public service 53 18 5 9 15 0 0 71 23 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 23 27 0 2 2 4 70 2 53
2020 3 to 10 years in the federal public service 36 25 24 11 3 0 1 62 14 72
2020 11 to 20 years in the federal public service 46 26 16 5 2 1 3 76 8 94
2020 More than 20 years in the federal public service 52 23 10 3 3 0 10 83 6 30
2019 Less than 3 years in the federal public service 44 26 12 8 0 2 8 77 9 51
2019 3 to 10 years in the federal public service 49 17 24 3 4 0 3 68 7 63
2019 11 to 20 years in the federal public service 43 29 18 3 2 0 6 76 5 60
2019 More than 20 years in the federal public service 54 9 28 0 5 5 0 66 5 21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 4 8 2 0 4 6 89 2 52
2020 3 to 10 years in the federal public service 76 7 5 3 4 3 1 87 8 72
2020 11 to 20 years in the federal public service 77 7 3 1 3 6 3 92 5 93
2020 More than 20 years in the federal public service 67 16 7 3 0 0 7 89 4 30
2019 Less than 3 years in the federal public service 84 2 2 0 4 0 8 93 4 51
2019 3 to 10 years in the federal public service 76 6 1 0 6 4 7 91 7 63
2019 11 to 20 years in the federal public service 73 6 5 4 2 4 7 88 6 60
2019 More than 20 years in the federal public service 67 5 14 4 0 4 5 80 5 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 5 4 0 0 4 6 96 0 52
2020 3 to 10 years in the federal public service 75 15 3 0 3 1 3 94 3 72
2020 11 to 20 years in the federal public service 82 6 4 0 0 2 5 95 0 93
2020 More than 20 years in the federal public service 74 13 3 0 0 0 10 97 0 29
2019 Less than 3 years in the federal public service 78 8 2 2 0 0 10 96 2 51
2019 3 to 10 years in the federal public service 73 10 5 1 2 0 9 91 3 62
2019 11 to 20 years in the federal public service 79 6 0 0 0 2 12 100 0 60
2019 More than 20 years in the federal public service 76 0 9 0 0 0 15 90 0 21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 21 57 11 4 2 5 0 82 6 53
2020 3 to 10 years in the federal public service 23 47 12 11 5 1 0 71 17 72
2020 11 to 20 years in the federal public service 18 48 21 7 4 1 0 67 12 93
2020 More than 20 years in the federal public service 34 23 21 15 3 4 0 59 19 30
2019 Less than 3 years in the federal public service 20 55 17 6 0 0 2 77 6 51
2019 3 to 10 years in the federal public service 23 40 16 11 7 3 0 65 18 63
2019 11 to 20 years in the federal public service 30 46 10 10 5 0 0 76 15 61
2019 More than 20 years in the federal public service 28 38 25 9 0 0 0 66 9 21

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 47 8 0 2 0 0 90 2 53
2020 3 to 10 years in the federal public service 40 40 8 8 3 0 0 81 11 72
2020 11 to 20 years in the federal public service 37 40 11 7 2 3 0 80 9 92
2020 More than 20 years in the federal public service 39 35 11 12 3 0 0 74 15 30
2019 Less than 3 years in the federal public service 50 32 12 4 0 2 0 84 4 51
2019 3 to 10 years in the federal public service 44 30 15 4 6 0 0 75 10 63
2019 11 to 20 years in the federal public service 50 29 10 9 2 0 0 79 11 60
2019 More than 20 years in the federal public service 45 27 14 14 0 0 0 72 14 21

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 39 6 0 0 4 0 94 0 52
2020 3 to 10 years in the federal public service 39 32 14 11 1 3 0 73 13 72
2020 11 to 20 years in the federal public service 50 35 12 2 0 1 0 86 2 93
2020 More than 20 years in the federal public service 46 34 13 4 3 0 0 80 7 30
2019 Less than 3 years in the federal public service 54 31 6 6 2 2 0 86 8 51
2019 3 to 10 years in the federal public service 50 23 15 4 3 4 0 77 8 63
2019 11 to 20 years in the federal public service 61 25 4 3 4 4 0 89 7 61
2019 More than 20 years in the federal public service 58 19 15 9 0 0 0 77 9 21

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 31 8 2 0 2 0 90 2 53
2020 3 to 10 years in the federal public service 43 42 7 4 3 1 0 86 7 72
2020 11 to 20 years in the federal public service 54 31 7 3 1 3 0 88 5 94
2020 More than 20 years in the federal public service 39 44 10 0 7 0 0 84 7 30

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 37 6 6 0 4 4 88 6 53
2020 3 to 10 years in the federal public service 49 28 8 4 6 1 4 81 11 72
2020 11 to 20 years in the federal public service 56 28 8 2 2 2 2 87 5 93
2020 More than 20 years in the federal public service 42 27 21 7 0 0 3 71 7 29

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 22 0 0 2 0 0 98 2 53
2020 3 to 10 years in the federal public service 47 42 5 4 1 0 0 89 6 72
2020 11 to 20 years in the federal public service 52 31 11 5 1 0 0 82 7 92
2020 More than 20 years in the federal public service 44 37 7 12 0 0 0 80 12 30
2019 Less than 3 years in the federal public service 73 25 0 0 2 0 0 98 2 50
2019 3 to 10 years in the federal public service 56 28 9 5 3 0 0 83 8 63
2019 11 to 20 years in the federal public service 52 34 11 4 0 0 0 85 4 61
2019 More than 20 years in the federal public service 44 28 19 5 5 0 0 71 9 21

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 36 9 2 2 2 0 87 4 53
2020 3 to 10 years in the federal public service 31 26 18 11 13 0 0 57 25 72
2020 11 to 20 years in the federal public service 24 36 11 14 15 0 0 60 29 93
2020 More than 20 years in the federal public service 29 24 28 11 9 0 0 53 19 30
2019 Less than 3 years in the federal public service 58 23 17 0 2 0 0 81 2 51
2019 3 to 10 years in the federal public service 31 25 24 6 14 0 0 55 21 63
2019 11 to 20 years in the federal public service 28 36 16 9 10 0 0 65 19 61
2019 More than 20 years in the federal public service 21 30 34 5 10 0 0 51 15 20

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 30 7 4 2 2 0 87 6 53
2020 3 to 10 years in the federal public service 31 28 19 16 5 0 0 59 22 72
2020 11 to 20 years in the federal public service 21 40 13 14 13 0 0 61 26 93
2020 More than 20 years in the federal public service 32 35 21 9 3 0 0 67 12 30
2019 Less than 3 years in the federal public service 51 37 10 0 2 0 0 88 2 50
2019 3 to 10 years in the federal public service 26 37 19 7 11 0 0 63 18 63
2019 11 to 20 years in the federal public service 33 35 16 8 9 0 0 68 16 61
2019 More than 20 years in the federal public service 24 39 24 9 5 0 0 62 14 21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 24 19 11 4 5 0 64 16 53
2020 3 to 10 years in the federal public service 34 22 18 14 10 3 0 57 24 72
2020 11 to 20 years in the federal public service 23 26 21 14 15 2 0 50 29 93
2020 More than 20 years in the federal public service 39 17 17 9 10 7 0 61 21 30
2019 Less than 3 years in the federal public service 37 31 15 14 2 0 0 69 16 51
2019 3 to 10 years in the federal public service 29 22 24 12 11 2 0 52 23 61
2019 11 to 20 years in the federal public service 29 24 22 11 10 3 0 55 22 61
2019 More than 20 years in the federal public service 19 44 9 14 9 4 0 66 24 21
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 44 24 32 53
2020 3 to 10 years in the federal public service 33 25 42 72
2020 11 to 20 years in the federal public service 41 32 28 94
2020 More than 20 years in the federal public service 52 23 24 30
2019 Less than 3 years in the federal public service 31 18 51 51
2019 3 to 10 years in the federal public service 40 26 34 63
2019 11 to 20 years in the federal public service 41 26 33 61
2019 More than 20 years in the federal public service 42 40 18 21

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 22 27 13 38 0 23
2020 3 to 10 years in the federal public service 0 20 71 4 0 4 24
2020 11 to 20 years in the federal public service 3 24 74 0 0 0 39
2020 More than 20 years in the federal public service 25 11 57 0 6 0 16
2019 3 to 10 years in the federal public service 0 16 72 4 8 0 26
2019 11 to 20 years in the federal public service 12 26 52 0 0 10 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 11 89 72
2020 11 to 20 years in the federal public service 12 88 92
2019 3 to 10 years in the federal public service 20 80 63
2019 11 to 20 years in the federal public service 12 88 61

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 38 62 13

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 13

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 13

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 13

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 47 53 11
2019 3 to 10 years in the federal public service 55 45 13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 57 43 11
2019 3 to 10 years in the federal public service 45 55 13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 56 44 11
2019 3 to 10 years in the federal public service 50 50 13

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 36 64 13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 62 38 13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 38 62 13

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 13

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 13

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 55 45 11
2019 3 to 10 years in the federal public service 45 55 13

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 53 47 11
2019 3 to 10 years in the federal public service 55 45 13

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 13

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 13

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 36 64 13

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 55 45 13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 13

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 16 11 13 4 0 45 11 61 9 52
2020 3 to 10 years in the federal public service 18 14 12 11 1 36 7 56 23 72
2020 11 to 20 years in the federal public service 9 12 18 4 2 45 10 45 14 94
2020 More than 20 years in the federal public service 6 16 27 3 4 35 9 41 12 30
2019 Less than 3 years in the federal public service 11 16 21 10 2 23 16 46 20 51
2019 3 to 10 years in the federal public service 10 4 25 10 12 31 7 23 36 63
2019 11 to 20 years in the federal public service 12 9 17 8 12 38 4 35 35 61
2019 More than 20 years in the federal public service 5 34 42 5 5 5 4 44 10 21

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 32 21 2 0 7 0 75 2 53
2020 3 to 10 years in the federal public service 28 22 17 13 1 18 1 62 17 72
2020 11 to 20 years in the federal public service 30 33 16 9 2 8 2 70 12 94
2020 More than 20 years in the federal public service 30 27 20 10 7 7 0 61 18 30
2019 Less than 3 years in the federal public service 40 34 11 2 0 12 0 85 2 50
2019 3 to 10 years in the federal public service 21 22 25 13 7 11 0 49 23 63
2019 11 to 20 years in the federal public service 29 25 12 12 10 13 0 61 25 61
2019 More than 20 years in the federal public service 19 50 18 4 9 0 0 69 13 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 10 90 72
2020 11 to 20 years in the federal public service 5 95 93
2019 3 to 10 years in the federal public service 11 89 63
2019 11 to 20 years in the federal public service 14 86 61

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 13 11 2 0 42 7 74 4 53
2020 3 to 10 years in the federal public service 18 13 18 7 1 36 7 53 15 72
2020 11 to 20 years in the federal public service 15 13 13 1 6 44 9 58 14 91
2020 More than 20 years in the federal public service 9 20 17 3 0 42 9 59 6 30
2019 Less than 3 years in the federal public service 19 14 21 2 0 33 10 59 4 51
2019 3 to 10 years in the federal public service 13 6 27 4 6 32 11 34 19 63
2019 11 to 20 years in the federal public service 15 1 24 5 7 43 5 31 23 60
2019 More than 20 years in the federal public service 11 34 33 0 0 18 4 58 0 21

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 32 13 0 0 7 0 86 0 53
2020 3 to 10 years in the federal public service 29 29 16 7 3 15 1 70 12 72
2020 11 to 20 years in the federal public service 36 35 17 3 1 7 0 76 5 94
2020 More than 20 years in the federal public service 36 24 26 7 0 7 0 64 7 30
2019 Less than 3 years in the federal public service 49 20 13 2 0 16 0 82 2 51
2019 3 to 10 years in the federal public service 33 17 18 11 4 17 0 60 19 63
2019 11 to 20 years in the federal public service 38 20 15 8 7 11 0 66 17 61
2019 More than 20 years in the federal public service 35 40 20 0 0 5 0 79 0 20
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 19 17 6 0 0 6 76 6 53
2020 3 to 10 years in the federal public service 52 15 9 11 6 1 6 72 18 72
2020 11 to 20 years in the federal public service 56 12 12 14 5 1 0 68 20 93
2020 More than 20 years in the federal public service 38 31 24 7 0 0 0 69 7 30

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 25 22 4 2 2 0 72 6 53
2020 3 to 10 years in the federal public service 36 22 14 18 10 0 0 58 28 72
2020 11 to 20 years in the federal public service 30 24 20 16 9 1 0 54 25 94
2020 More than 20 years in the federal public service 50 20 19 11 0 0 0 70 11 30
2019 Less than 3 years in the federal public service 38 31 17 6 6 0 2 70 12 51
2019 3 to 10 years in the federal public service 21 15 30 17 17 0 0 36 34 63
2019 11 to 20 years in the federal public service 28 26 23 6 14 0 2 55 21 61
2019 More than 20 years in the federal public service 35 37 23 5 0 0 0 72 5 21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 13 30 34 14 9 0 0 43 23 53
2020 3 to 10 years in the federal public service 14 18 26 20 21 0 0 33 41 72
2020 11 to 20 years in the federal public service 7 15 29 21 28 0 0 22 49 94
2020 More than 20 years in the federal public service 10 23 27 23 16 0 0 34 39 30
2019 Less than 3 years in the federal public service 32 35 22 11 0 0 0 67 11 51
2019 3 to 10 years in the federal public service 20 24 24 27 5 0 0 44 32 62
2019 11 to 20 years in the federal public service 9 26 29 27 10 0 0 34 37 61
2019 More than 20 years in the federal public service 19 10 27 25 19 0 0 29 44 21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 30 25 12 4 2 0 59 16 53
2020 3 to 10 years in the federal public service 21 14 20 20 25 0 0 35 45 72
2020 11 to 20 years in the federal public service 2 22 30 13 32 1 0 24 46 94
2020 More than 20 years in the federal public service 7 20 46 3 24 0 0 27 27 30
2019 Less than 3 years in the federal public service 45 31 8 12 4 0 0 77 15 51
2019 3 to 10 years in the federal public service 16 23 24 21 15 0 0 40 36 63
2019 11 to 20 years in the federal public service 11 26 29 22 12 0 0 37 34 59
2019 More than 20 years in the federal public service 20 26 20 19 16 0 0 45 34 20

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 21 29 25 15 9 0 0 50 25 53
2020 3 to 10 years in the federal public service 18 17 24 18 24 0 0 35 42 72
2020 11 to 20 years in the federal public service 10 16 17 29 27 1 0 26 56 94
2020 More than 20 years in the federal public service 10 24 32 16 18 0 0 34 33 30
2019 Less than 3 years in the federal public service 34 30 28 4 4 0 0 64 7 51
2019 3 to 10 years in the federal public service 23 23 14 32 8 0 0 46 40 62
2019 11 to 20 years in the federal public service 15 14 33 17 20 0 0 29 38 61
2019 More than 20 years in the federal public service 14 9 20 42 15 0 0 23 57 21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 27 17 4 4 0 7 74 9 53
2020 3 to 10 years in the federal public service 29 22 23 12 13 0 1 52 25 72
2020 11 to 20 years in the federal public service 23 18 28 9 21 0 1 42 30 93
2020 More than 20 years in the federal public service 28 17 33 12 9 0 0 45 22 30
2019 Less than 3 years in the federal public service 59 20 11 4 2 0 4 82 6 51
2019 3 to 10 years in the federal public service 43 35 6 12 3 0 0 78 15 62
2019 11 to 20 years in the federal public service 25 45 13 7 8 0 2 72 15 61
2019 More than 20 years in the federal public service 24 13 25 19 19 0 0 37 38 21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 28 18 15 6 0 0 61 21 53
2020 3 to 10 years in the federal public service 31 21 18 17 14 0 0 51 31 72
2020 11 to 20 years in the federal public service 14 30 16 11 28 0 1 45 39 94
2020 More than 20 years in the federal public service 26 37 18 13 6 0 0 63 19 30
2019 Less than 3 years in the federal public service 48 29 10 6 6 0 2 78 12 51
2019 3 to 10 years in the federal public service 38 28 19 9 7 0 0 66 15 63
2019 11 to 20 years in the federal public service 25 32 28 5 8 0 2 58 13 61
2019 More than 20 years in the federal public service 23 24 28 15 10 0 0 47 25 19

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 13 9 8 6 2 13 74 15 53
2020 3 to 10 years in the federal public service 38 18 17 10 1 0 16 67 14 71
2020 11 to 20 years in the federal public service 15 20 28 12 21 0 3 37 34 93
2020 More than 20 years in the federal public service 40 27 10 17 6 0 0 67 23 30

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 32 14 12 4 2 2 70 16 53
2020 3 to 10 years in the federal public service 18 36 24 16 5 0 0 54 22 72
2020 11 to 20 years in the federal public service 15 34 26 18 6 1 0 49 25 94
2020 More than 20 years in the federal public service 21 29 17 23 10 0 0 50 34 30
2019 Less than 3 years in the federal public service 26 39 28 6 2 0 0 65 7 51
2019 3 to 10 years in the federal public service 29 30 28 7 7 0 0 58 13 63
2019 11 to 20 years in the federal public service 33 26 23 12 7 0 0 58 19 61
2019 More than 20 years in the federal public service 22 39 10 20 10 0 0 61 30 20

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 18 34 29 12 6 2 0 53 18 53
2020 3 to 10 years in the federal public service 18 17 19 28 17 0 0 36 45 72
2020 11 to 20 years in the federal public service 7 22 31 18 21 1 0 30 39 94
2020 More than 20 years in the federal public service 17 37 23 17 7 0 0 54 24 30
2019 Less than 3 years in the federal public service 41 22 23 12 0 0 2 65 12 51
2019 3 to 10 years in the federal public service 21 33 20 14 12 0 0 54 26 63
2019 11 to 20 years in the federal public service 17 31 24 20 8 0 0 48 28 61
2019 More than 20 years in the federal public service 15 40 20 15 10 0 0 55 25 20

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 24 32 7 8 0 0 52 15 53
2020 3 to 10 years in the federal public service 18 29 14 29 10 0 0 47 39 72
2020 11 to 20 years in the federal public service 18 24 29 10 18 1 0 42 28 94
2020 More than 20 years in the federal public service 20 29 34 10 7 0 0 49 16 30
2019 Less than 3 years in the federal public service 23 36 18 14 7 0 2 60 22 51
2019 3 to 10 years in the federal public service 26 29 17 9 19 0 0 55 27 63
2019 11 to 20 years in the federal public service 18 24 29 15 13 0 0 42 28 61
2019 More than 20 years in the federal public service 19 35 27 4 15 0 0 54 19 20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 25 15 5 0 0 0 79 5 53
2020 3 to 10 years in the federal public service 36 33 11 15 4 0 0 70 19 72
2020 11 to 20 years in the federal public service 39 25 18 6 10 2 0 66 16 94
2020 More than 20 years in the federal public service 40 21 13 16 9 0 0 61 26 30
2019 Less than 3 years in the federal public service 52 33 4 8 2 0 2 86 10 51
2019 3 to 10 years in the federal public service 45 23 16 10 6 0 0 68 16 63
2019 11 to 20 years in the federal public service 34 30 17 16 4 0 0 63 20 61
2019 More than 20 years in the federal public service 46 20 19 0 15 0 0 66 15 20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 27 27 16 4 0 0 53 20 53
2020 3 to 10 years in the federal public service 35 26 17 15 7 0 0 61 22 72
2020 11 to 20 years in the federal public service 24 33 29 9 4 0 0 58 13 94
2020 More than 20 years in the federal public service 19 30 17 27 6 0 0 49 34 30

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 34 26 7 4 0 0 63 11 53
2020 3 to 10 years in the federal public service 38 27 19 10 6 0 0 66 16 70
2020 11 to 20 years in the federal public service 25 37 22 11 7 0 0 61 17 94
2020 More than 20 years in the federal public service 34 24 34 4 3 0 0 59 7 30
2019 Less than 3 years in the federal public service 45 36 6 10 4 0 0 81 14 51
2019 3 to 10 years in the federal public service 42 41 7 5 5 0 0 83 10 63
2019 11 to 20 years in the federal public service 29 35 24 5 7 0 0 64 12 60
2019 More than 20 years in the federal public service 19 30 41 5 5 0 0 49 10 20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 27 18 8 0 0 0 74 8 52
2020 3 to 10 years in the federal public service 45 27 15 7 3 0 3 75 10 72
2020 11 to 20 years in the federal public service 44 26 18 4 4 1 2 73 9 94
2020 More than 20 years in the federal public service 47 36 10 7 0 0 0 83 7 30
2019 Less than 3 years in the federal public service 67 12 10 6 3 0 2 81 9 50
2019 3 to 10 years in the federal public service 52 24 10 4 10 0 0 75 14 63
2019 11 to 20 years in the federal public service 53 32 5 2 7 0 2 86 9 61
2019 More than 20 years in the federal public service 50 25 15 9 0 0 0 75 9 20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 41 19 4 2 0 0 76 6 52
2020 3 to 10 years in the federal public service 35 39 12 10 4 0 0 74 14 71
2020 11 to 20 years in the federal public service 37 31 25 3 3 0 0 69 7 94
2020 More than 20 years in the federal public service 36 33 23 7 0 0 0 70 7 30

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 17 0 4 0 2 5 96 4 52
2020 3 to 10 years in the federal public service 66 18 8 0 3 0 4 88 3 72
2020 11 to 20 years in the federal public service 72 18 6 1 0 0 3 93 1 93
2020 More than 20 years in the federal public service 64 23 10 0 0 0 3 89 0 30
2019 Less than 3 years in the federal public service 76 12 2 4 2 0 4 92 6 50
2019 3 to 10 years in the federal public service 71 14 4 2 5 0 4 88 7 63
2019 11 to 20 years in the federal public service 67 20 5 0 3 1 3 91 3 61
2019 More than 20 years in the federal public service 85 4 6 0 0 0 5 94 0 20

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 16 0 0 0 0 5 100 0 52
2020 3 to 10 years in the federal public service 74 11 4 1 4 0 4 89 6 71
2020 11 to 20 years in the federal public service 79 8 2 5 5 0 1 88 10 93
2020 More than 20 years in the federal public service 77 6 3 14 0 0 0 83 14 30
2019 Less than 3 years in the federal public service 72 8 8 2 4 0 6 85 7 51
2019 3 to 10 years in the federal public service 66 11 9 0 8 1 5 82 8 62
2019 11 to 20 years in the federal public service 65 20 5 5 5 0 0 85 10 61
2019 More than 20 years in the federal public service 64 18 14 0 0 4 0 85 0 21

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 25 4 0 0 0 3 96 0 52
2020 3 to 10 years in the federal public service 74 14 7 3 1 0 1 89 4 71
2020 11 to 20 years in the federal public service 74 15 6 0 3 0 1 91 3 93
2020 More than 20 years in the federal public service 73 27 0 0 0 0 0 100 0 30
2019 Less than 3 years in the federal public service 64 18 8 4 2 0 4 86 6 51
2019 3 to 10 years in the federal public service 60 22 13 0 2 0 3 85 2 62
2019 11 to 20 years in the federal public service 63 19 13 1 2 0 2 83 3 61
2019 More than 20 years in the federal public service 66 20 13 0 0 0 0 87 0 21

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 25 4 0 2 0 2 94 2 52
2020 3 to 10 years in the federal public service 58 19 10 7 5 0 0 78 13 72
2020 11 to 20 years in the federal public service 65 10 8 7 9 0 1 75 16 94
2020 More than 20 years in the federal public service 73 7 3 10 6 0 0 80 17 30
2019 Less than 3 years in the federal public service 73 15 0 4 4 0 4 91 9 51
2019 3 to 10 years in the federal public service 62 10 12 7 6 0 3 74 14 62
2019 11 to 20 years in the federal public service 62 15 8 9 5 0 0 77 14 61
2019 More than 20 years in the federal public service 49 14 22 10 5 0 0 63 15 21

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 12 0 0 0 0 25 100 0 52
2020 3 to 10 years in the federal public service 68 8 0 0 1 0 23 98 2 71
2020 11 to 20 years in the federal public service 61 7 7 5 1 0 18 83 8 94
2020 More than 20 years in the federal public service 63 16 4 4 0 0 14 91 4 30
2019 Less than 3 years in the federal public service 78 0 0 2 0 0 20 97 3 51
2019 3 to 10 years in the federal public service 50 13 3 0 2 0 32 93 3 62
2019 11 to 20 years in the federal public service 67 16 5 0 0 0 12 94 0 60
2019 More than 20 years in the federal public service 50 29 13 5 0 0 4 82 5 21

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 12 3 0 0 0 6 97 0 53
2020 3 to 10 years in the federal public service 72 12 8 1 3 0 3 87 4 72
2020 11 to 20 years in the federal public service 76 14 5 2 0 1 2 92 2 94
2020 More than 20 years in the federal public service 94 6 0 0 0 0 0 100 0 30
2019 Less than 3 years in the federal public service 75 9 4 4 2 0 6 89 7 51
2019 3 to 10 years in the federal public service 71 16 4 0 2 0 8 94 2 62
2019 11 to 20 years in the federal public service 83 11 4 0 0 0 2 96 0 61
2019 More than 20 years in the federal public service 67 19 5 5 0 0 4 90 5 21

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 8 27 10 17 2 2 45 28 53
2020 3 to 10 years in the federal public service 70 10 11 4 3 0 3 81 7 72
2020 11 to 20 years in the federal public service 79 12 2 3 2 0 2 92 5 94
2020 More than 20 years in the federal public service 84 16 0 0 0 0 0 100 0 30
2019 Less than 3 years in the federal public service 43 24 16 8 8 0 2 68 16 51
2019 3 to 10 years in the federal public service 77 7 3 1 7 0 5 88 9 62
2019 11 to 20 years in the federal public service 80 15 0 0 0 0 5 100 0 61
2019 More than 20 years in the federal public service 77 5 0 9 0 0 9 90 10 21

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 32 17 3 2 0 2 77 5 53
2020 3 to 10 years in the federal public service 44 25 23 7 1 0 0 69 8 72
2020 11 to 20 years in the federal public service 46 26 17 6 2 0 3 74 9 94
2020 More than 20 years in the federal public service 46 21 27 7 0 0 0 66 7 30
2019 Less than 3 years in the federal public service 61 10 17 8 4 0 0 71 12 51
2019 3 to 10 years in the federal public service 57 19 17 3 2 0 3 78 5 62
2019 11 to 20 years in the federal public service 55 24 15 4 0 0 2 81 4 61
2019 More than 20 years in the federal public service 46 30 9 9 0 0 5 80 10 21

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 27 41 31 2 0 0 0 67 2 53
2020 3 to 10 years in the federal public service 27 33 30 8 3 0 0 59 11 71
2020 11 to 20 years in the federal public service 21 45 22 11 2 0 0 65 13 94
2020 More than 20 years in the federal public service 25 47 21 7 0 0 0 72 7 30

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 16 43 30 10 2 0 0 58 12 52
2020 3 to 10 years in the federal public service 10 22 39 18 11 0 0 31 30 71
2020 11 to 20 years in the federal public service 8 18 33 27 15 0 0 25 42 94
2020 More than 20 years in the federal public service 6 30 30 33 0 0 0 37 33 30
2019 Less than 3 years in the federal public service 24 47 19 8 0 0 2 73 8 51
2019 3 to 10 years in the federal public service 15 27 35 18 5 0 0 42 23 63
2019 11 to 20 years in the federal public service 8 30 43 12 7 0 0 39 18 61
2019 More than 20 years in the federal public service 9 34 29 28 0 0 0 43 28 21

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 13 40 38 6 0 0 44 17 53
2020 3 to 10 years in the federal public service 14 28 33 18 7 0 0 25 42 72
2020 11 to 20 years in the federal public service 21 26 28 19 5 0 0 25 47 94
2020 More than 20 years in the federal public service 12 31 34 20 3 0 0 23 43 30
2019 Less than 3 years in the federal public service 8 17 23 32 20 0 0 51 25 51
2019 3 to 10 years in the federal public service 12 29 29 18 11 0 0 29 42 62
2019 11 to 20 years in the federal public service 7 21 37 28 7 0 0 35 28 61
2019 More than 20 years in the federal public service 24 15 28 20 13 0 0 34 39 21

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 32 20 13 2 2 0 65 15 53
2020 3 to 10 years in the federal public service 22 43 18 14 3 0 0 65 17 72
2020 11 to 20 years in the federal public service 30 46 10 8 6 0 0 77 14 94
2020 More than 20 years in the federal public service 36 37 17 9 0 0 0 73 9 30
2019 Less than 3 years in the federal public service 20 37 12 21 5 4 0 60 28 51
2019 3 to 10 years in the federal public service 16 30 21 17 6 10 0 51 26 63
2019 11 to 20 years in the federal public service 27 34 15 11 8 4 0 64 20 60
2019 More than 20 years in the federal public service 26 42 13 9 9 0 0 68 19 21

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 27 37 12 13 4 6 0 68 18 53
2020 3 to 10 years in the federal public service 21 26 21 22 6 4 0 49 29 72
2020 11 to 20 years in the federal public service 21 39 14 15 10 1 0 61 25 93
2020 More than 20 years in the federal public service 30 24 32 9 6 0 0 53 15 30

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 37 11 9 0 2 0 79 9 52
2020 3 to 10 years in the federal public service 37 30 9 18 6 0 0 67 24 70
2020 11 to 20 years in the federal public service 38 36 12 9 4 0 1 75 13 94
2020 More than 20 years in the federal public service 44 26 18 3 3 3 3 75 6 30

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 28 5 5 0 8 2 88 6 53
2020 3 to 10 years in the federal public service 47 35 7 5 4 0 1 83 9 72
2020 11 to 20 years in the federal public service 48 36 7 3 2 2 1 87 6 93
2020 More than 20 years in the federal public service 58 19 14 0 3 3 3 82 3 30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 40 19 6 2 2 0 73 8 53
2020 3 to 10 years in the federal public service 26 18 18 20 14 3 0 46 35 72
2020 11 to 20 years in the federal public service 21 38 14 11 16 0 1 60 27 94
2020 More than 20 years in the federal public service 30 26 25 11 9 0 0 56 19 30
2019 Less than 3 years in the federal public service 16 44 21 10 5 4 0 63 16 51
2019 3 to 10 years in the federal public service 17 17 30 18 13 4 0 36 33 63
2019 11 to 20 years in the federal public service 18 38 15 18 10 0 0 57 28 61
2019 More than 20 years in the federal public service 20 23 25 23 9 0 0 43 32 21

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 41 5 9 0 2 2 85 10 53
2020 3 to 10 years in the federal public service 40 36 12 10 1 0 0 76 11 72
2020 11 to 20 years in the federal public service 46 38 9 3 2 1 1 85 6 94
2020 More than 20 years in the federal public service 39 41 17 3 0 0 0 80 3 30

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 36 7 15 0 2 2 77 16 53
2020 3 to 10 years in the federal public service 43 25 16 11 4 0 0 68 16 72
2020 11 to 20 years in the federal public service 40 41 10 3 3 1 1 83 7 94
2020 More than 20 years in the federal public service 29 41 24 6 0 0 0 70 6 30

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 38 11 9 0 2 2 79 10 53
2020 3 to 10 years in the federal public service 36 32 18 10 2 2 2 69 12 70
2020 11 to 20 years in the federal public service 33 46 15 2 1 1 2 81 4 94
2020 More than 20 years in the federal public service 33 31 37 0 0 0 0 63 0 30

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 33 9 2 0 6 2 88 2 53
2020 3 to 10 years in the federal public service 57 23 12 4 1 0 3 82 6 72
2020 11 to 20 years in the federal public service 51 33 10 3 1 1 1 86 4 93
2020 More than 20 years in the federal public service 50 19 24 0 0 3 4 74 0 30

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 20 4 2 0 4 2 94 2 53
2020 3 to 10 years in the federal public service 75 17 2 3 0 3 0 95 3 72
2020 11 to 20 years in the federal public service 66 24 1 2 2 2 2 95 4 94
2020 More than 20 years in the federal public service 77 13 6 3 0 0 0 91 3 30

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 35 7 6 4 6 4 81 11 53
2020 3 to 10 years in the federal public service 39 48 5 4 0 3 0 90 5 72
2020 11 to 20 years in the federal public service 51 40 5 2 1 1 0 92 3 93
2020 More than 20 years in the federal public service 57 34 6 3 0 0 0 91 3 30

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 32 8 5 2 2 0 85 7 53
2020 3 to 10 years in the federal public service 57 24 4 11 4 0 0 81 15 72
2020 11 to 20 years in the federal public service 57 31 6 3 3 0 0 88 7 92
2020 More than 20 years in the federal public service 52 31 11 3 0 0 3 86 3 30

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 18 6 2 0 4 0 92 2 53
2020 3 to 10 years in the federal public service 56 25 7 8 0 4 0 84 9 72
2020 11 to 20 years in the federal public service 66 20 3 4 4 1 1 88 9 93
2020 More than 20 years in the federal public service 59 35 6 0 0 0 0 94 0 30

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 23 43 15 9 10 0 0 66 20 41
2020 More than 20 years in the federal public service 11 49 11 28 0 0 0 61 28 17
2019 11 to 20 years in the federal public service 37 48 5 10 0 0 0 85 10 22

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 100 0 41
2020 More than 20 years in the federal public service 100 0 17

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 19 33 16 12 20 0 0 52 32 41
2020 More than 20 years in the federal public service 18 12 35 25 11 0 0 30 35 17
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 11 89 53
2020 3 to 10 years in the federal public service 10 90 72
2020 11 to 20 years in the federal public service 2 98 93
2020 More than 20 years in the federal public service 7 93 30

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 2 98 53
2020 3 to 10 years in the federal public service 16 84 72
2020 11 to 20 years in the federal public service 9 91 94
2020 More than 20 years in the federal public service 22 78 30
2019 Less than 3 years in the federal public service 8 92 51
2019 3 to 10 years in the federal public service 28 72 63
2019 11 to 20 years in the federal public service 24 76 61
2019 More than 20 years in the federal public service 21 79 20

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 36 64 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 72 28 11
2019 3 to 10 years in the federal public service 64 36 17
2019 11 to 20 years in the federal public service 83 17 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 3 to 10 years in the federal public service 42 39 11 8 0 0 0 81 8 10
2019 11 to 20 years in the federal public service 50 41 9 0 0 0 0 91 0 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 27 9 2 0 4 4 88 2 52
2020 3 to 10 years in the federal public service 49 35 5 6 1 1 3 87 7 72
2020 11 to 20 years in the federal public service 57 26 7 2 2 4 1 89 5 94
2020 More than 20 years in the federal public service 69 15 7 0 3 3 3 90 3 30
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 15 51 27 6 77 23 53
2020 3 to 10 years in the federal public service 43 40 16 1 48 52 72
2020 11 to 20 years in the federal public service 40 46 14 0 54 46 94
2020 More than 20 years in the federal public service 16 67 17 0 80 20 30

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 36 64 31
2020 11 to 20 years in the federal public service 30 70 38

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 19 29 22 7 23 0 0 48 30 31
2020 11 to 20 years in the federal public service 8 19 16 18 24 0 16 31 50 38

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 17 17 9 26 29 0 3 34 57 31
2020 11 to 20 years in the federal public service 7 14 15 25 32 0 7 22 61 38

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 19 4 2 0 4 28 92 3 53
2020 3 to 10 years in the federal public service 36 21 13 8 10 3 10 65 21 72
2020 11 to 20 years in the federal public service 35 25 14 11 10 0 6 64 21 94
2020 More than 20 years in the federal public service 52 17 10 14 0 4 3 74 15 30
2019 Less than 3 years in the federal public service 48 16 6 8 0 2 19 82 10 51
2019 3 to 10 years in the federal public service 34 26 13 8 16 0 4 62 25 63
2019 11 to 20 years in the federal public service 24 18 23 15 13 0 7 45 30 60
2019 More than 20 years in the federal public service 48 13 9 15 5 0 9 67 23 21
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