2020 Public Service Employee Survey Results for Women and Gender Equality Canada by Question 107. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	28	56	8	8	0	84	8	25
2020	Administration and operations	50	45	2	2	0	95	2	41
2020	Human resources	46	49	5	0	0	95	0	22
2020	Financial management	81	19	0	0	0	100	0	10
2020	Information technology	59	31	0	0	10	90	10	10
2020	Policy	24	53	3	17	3	77	20	69
2020	Project management	44	49	3	0	4	93	4	29
2020	None of the above	40	32	0	20	7	73	27	15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	76	16	4	4	0	0	0	92	4	25
2020	Administration and operations	81	15	2	0	0	0	2	98	0	41
2020	Human resources	60	40	0	0	0	0	0	100	0	22
2020	Financial management	81	9	10	0	0	0	0	90	0	10
2020	Information technology	61	29	0	0	10	0	0	90	10	10
2020	Policy	80	15	3	1	0	2	0	96	1	68
2020	Project management	79	14	3	0	3	0	0	93	3	29
2020	None of the above	88	0	5	0	7	0	0	88	7	15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	25	51	4	16	4	0	76	20	25
2020	Administration and operations	37	36	14	7	5	0	73	12	41
2020	Human resources	33	50	4	13	0	0	83	13	22
2020	Financial management	51	19	10	10	10	0	70	20	10
2020	Information technology	51	19	20	10	0	0	70	10	10
2020	Policy	19	44	12	16	9	0	63	24	69
2020	Project management	24	55	7	7	7	0	79	14	29
2020	None of the above	28	26	5	21	7	14	62	32	15
2019	Communications or public affairs	28	48	10	9	5	0	76	14	21
2019	Administration and operations	56	27	8	9	0	0	83	9	40
2019	Human resources	55	36	0	9	0	0	91	9	11
2019	Policy	43	31	12	10	4	0	74	14	57
2019	Project management	48	36	4	4	8	0	84	12	25
2019	None of the above	39	35	0	16	0	10	82	18	11

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	12	40	37	12	0	0	0	51	12	25
2020	Administration and operations	27	53	5	12	0	0	3	82	13	41
2020	Human resources	41	45	4	4	5	0	0	86	9	22
2020	Financial management	40	21	30	10	0	0	0	61	10	10
2020	Information technology	31	59	10	0	0	0	0	90	0	10
2020	Policy	16	55	13	12	4	0	0	71	16	69
2020	Project management	24	52	7	17	0	0	0	76	17	29
2020	None of the above	34	46	5	7	0	7	0	87	7	15
2019	Communications or public affairs	18	38	15	19	10	0	0	56	29	21
2019	Administration and operations	24	45	15	12	3	0	0	70	15	40
2019	Human resources	28	35	28	9	0	0	0	63	9	11
2019	Policy	22	43	14	20	0	0	2	66	20	56
2019	Project management	20	29	19	19	12	0	0	49	32	25
2019	None of the above	18	58	8	8	8	0	0	76	16	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	16	54	22	8	0	0	0	70	8	24
2020	Administration and operations	42	43	7	7	0	0	0	86	7	41
2020	Human resources	42	41	13	0	0	4	0	86	0	22
2020	Financial management	51	29	0	20	0	0	0	80	20	10
2020	Information technology	31	29	30	0	0	10	0	67	0	10
2020	Policy	30	42	8	12	7	0	0	73	19	69
2020	Project management	28	51	14	3	3	0	0	79	7	29
2020	None of the above	47	27	12	7	7	0	0	74	14	15
2019	Communications or public affairs	48	24	19	5	5	0	0	72	10	21
2019	Administration and operations	53	28	10	9	0	0	0	80	9	40
2019	Human resources	46	26	28	0	0	0	0	72	0	11
2019	Policy	37	38	15	9	0	0	2	76	9	57
2019	Project management	52	24	4	16	4	0	0	76	20	25
2019	None of the above	18	47	0	17	8	0	10	72	28	11

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	16	32	8	24	20	0	48	44	25
2020	Administration and operations	41	40	8	9	2	0	81	12	40
2020	Human resources	61	30	9	0	0	0	91	0	22
2020	Financial management	42	19	29	10	0	0	62	10	10
2020	Information technology	61	30	0	9	0	0	91	9	10
2020	Policy	32	38	9	10	12	0	70	22	68
2020	Project management	38	38	10	7	7	0	76	13	29
2020	None of the above	60	14	7	7	12	0	74	19	15
2019	Communications or public affairs	33	10	14	19	19	5	45	40	21
2019	Administration and operations	52	28	12	7	0	0	80	7	40
2019	Human resources	45	28	27	0	0	0	73	0	11
2019	Policy	38	47	10	0	5	0	85	5	57
2019	Project management	56	12	16	11	4	0	68	15	25
2019	None of the above	29	45	18	8	0	0	74	8	11

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	36	4	32	8	56	40	25
2020	Administration and operations	35	53	7	5	0	88	5	41
2020	Human resources	46	32	17	5	0	78	5	22
2020	Financial management	41	49	10	0	0	90	0	10
2020	Information technology	31	20	29	20	0	51	20	10
2020	Policy	30	48	7	10	4	78	15	69
2020	Project management	52	37	7	3	0	89	3	29
2020	None of the above	53	41	0	5	0	95	5	15
2019	Communications or public affairs	42	34	10	4	10	76	14	21
2019	Administration and operations	37	53	5	2	3	90	5	40
2019	Human resources	54	28	18	0	0	82	0	11
2019	Policy	40	43	6	10	2	82	12	57
2019	Project management	68	27	0	0	4	96	4	25
2019	None of the above	25	39	18	18	0	64	18	11

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	29	17	17	16	50	34	24
2020	Administration and operations	47	34	14	3	2	81	5	41
2020	Human resources	47	44	4	5	0	91	5	22
2020	Financial management	11	49	20	20	0	61	20	10
2020	Information technology	21	39	30	10	0	60	10	10
2020	Policy	42	28	6	15	9	70	24	69
2020	Project management	41	42	14	3	0	83	3	29
2020	None of the above	34	40	19	7	0	74	7	15
2019	Communications or public affairs	38	19	10	10	24	57	33	21
2019	Administration and operations	40	37	13	7	3	77	10	40
2019	Human resources	37	45	9	9	0	82	9	11
2019	Policy	29	46	7	14	3	76	17	57
2019	Project management	41	31	24	0	4	72	4	25
2019	None of the above	41	43	8	0	8	84	8	11

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	16	33	16	26	8	50	34	24
2020	Administration and operations	20	59	10	9	3	78	12	41
2020	Human resources	33	49	13	0	5	82	5	22
2020	Financial management	32	49	0	20	0	80	20	10
2020	Information technology	21	49	0	30	0	70	30	10
2020	Policy	18	44	15	15	8	62	22	68
2020	Project management	45	37	3	14	0	82	14	29
2020	None of the above	26	41	7	12	14	67	26	15
2019	Communications or public affairs	24	34	14	10	19	58	28	21
2019	Administration and operations	32	40	18	7	3	72	10	40
2019	Human resources	28	45	18	9	0	72	9	11
2019	Policy	17	46	10	23	4	63	27	57
2019	Project management	29	37	8	18	8	65	27	25
2019	None of the above	31	37	0	16	16	68	32	11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	25	41	8	22	4	0	66	26	24
2020	Administration and operations	53	39	5	0	3	0	93	3	41
2020	Human resources	55	32	13	0	0	0	87	0	22
2020	Financial management	61	29	10	0	0	0	90	0	10
2020	Information technology	31	59	10	0	0	0	90	0	10
2020	Policy	31	45	15	4	3	1	77	8	69
2020	Project management	72	21	7	0	0	0	93	0	29
2020	None of the above	53	35	7	5	0	0	88	5	15
2019	Communications or public affairs	33	29	19	9	10	0	62	19	21
2019	Administration and operations	54	23	18	3	3	0	77	5	40
2019	Human resources	45	55	0	0	0	0	100	0	11
2019	Policy	35	44	12	7	2	0	79	9	56
2019	Project management	60	32	0	4	4	0	92	8	25
2019	None of the above	40	34	10	16	0	0	74	16	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	25	25	8	29	13	50	42	24
2020	Administration and operations	45	36	12	5	2	81	7	41
2020	Human resources	32	54	14	0	0	86	0	22
2020	Financial management	41	29	30	0	0	70	0	10
2020	Information technology	31	39	10	20	0	70	20	10
2020	Policy	41	28	11	10	10	69	20	69
2020	Project management	48	31	14	7	0	79	7	29
2020	None of the above	39	34	7	12	7	74	19	15
2019	Communications or public affairs	29	38	10	9	15	67	23	21
2019	Administration and operations	37	45	12	3	3	82	5	40
2019	Human resources	63	18	9	9	0	82	9	11
2019	Policy	30	38	9	18	5	68	23	56
2019	Project management	48	36	12	0	4	84	4	25
2019	None of the above	20	46	26	8	0	66	8	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	29	37	21	9	4	66	13	24
2020	Administration and operations	56	32	7	5	0	88	5	41
2020	Human resources	50	32	14	4	0	82	4	22
2020	Financial management	51	19	30	0	0	70	0	10
2020	Information technology	21	29	40	10	0	50	10	10
2020	Policy	43	40	14	0	3	83	3	69
2020	Project management	67	29	4	0	0	96	0	28
2020	None of the above	46	28	21	5	0	74	5	15
2019	Communications or public affairs	53	33	10	0	5	85	5	21
2019	Administration and operations	47	43	10	0	0	90	0	40
2019	Human resources	54	46	0	0	0	100	0	11
2019	Policy	50	31	14	6	0	81	6	57
2019	Project management	64	23	9	4	0	87	4	24
2019	None of the above	45	37	18	0	0	82	0	11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	13	30	13	35	9	0	43	44	23
2020	Administration and operations	40	38	17	3	2	0	78	5	41
2020	Human resources	40	41	9	9	0	0	81	9	22
2020	Financial management	33	38	10	20	0	0	70	20	10
2020	Information technology	41	49	0	0	10	0	90	10	10
2020	Policy	33	37	13	11	6	0	70	17	69
2020	Project management	24	48	3	25	0	0	72	25	29
2020	None of the above	33	34	7	26	0	0	67	26	15
2019	Communications or public affairs	38	24	13	5	15	5	65	20	21
2019	Administration and operations	35	48	12	5	0	0	82	5	40
2019	Human resources	45	27	9	18	0	0	72	18	11
2019	Policy	26	55	4	11	5	0	81	16	57
2019	Project management	49	28	8	11	4	0	76	15	25
2019	None of the above	37	29	26	8	0	0	66	8	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	25	25	13	17	21	50	38	24
2020	Administration and operations	50	31	12	7	0	81	7	41
2020	Human resources	55	30	9	5	0	86	5	22
2020	Financial management	33	29	19	20	0	62	20	10
2020	Information technology	51	49	0	0	0	100	0	10
2020	Policy	38	28	15	9	10	66	19	69
2020	Project management	21	59	6	14	0	80	14	29
2020	None of the above	26	34	0	26	14	60	40	15
2019	Communications or public affairs	48	15	14	9	15	62	24	21
2019	Administration and operations	41	35	18	3	3	77	5	40
2019	Human resources	54	18	18	9	0	72	9	11
2019	Policy	37	38	9	3	12	75	16	57
2019	Project management	36	36	20	4	4	71	8	25
2019	None of the above	19	28	26	26	0	48	26	11

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	8	42	13	29	8	50	37	24
2020	Administration and operations	25	57	7	9	2	82	11	41
2020	Human resources	37	45	13	0	5	82	5	22
2020	Financial management	51	39	10	0	0	90	0	10
2020	Information technology	31	39	10	20	0	70	20	10
2020	Policy	25	41	18	7	9	66	16	69
2020	Project management	31	35	24	11	0	66	11	29
2020	None of the above	28	59	6	8	0	87	8	14
2019	Communications or public affairs	30	35	10	10	15	65	25	20
2019	Administration and operations	32	50	13	3	3	82	5	40
2019	Human resources	45	27	18	9	0	72	9	11
2019	Policy	31	48	8	9	3	79	13	57
2019	Project management	37	36	16	7	4	73	11	25
2019	None of the above	20	30	26	16	8	50	24	11

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	16	32	20	24	8	0	48	32	25
2020	Administration and operations	42	41	7	10	0	0	83	10	41
2020	Human resources	46	36	19	0	0	0	81	0	22
2020	Financial management	61	19	20	0	0	0	80	0	10
2020	Information technology	41	20	19	20	0	0	61	20	10
2020	Policy	32	44	11	7	4	1	77	11	69
2020	Project management	55	38	3	3	0	0	93	3	29
2020	None of the above	39	34	14	5	7	0	74	12	15
2019	Communications or public affairs	33	43	10	4	10	0	76	14	21
2019	Administration and operations	53	39	5	2	0	0	93	2	40
2019	Human resources	50	30	20	0	0	0	80	0	10
2019	Policy	47	29	13	7	4	0	77	11	57
2019	Project management	53	39	4	0	4	0	92	4	25
2019	None of the above	27	26	47	0	0	0	53	0	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	25	20	28	16	12	0	45	27	25
2020	Administration and operations	24	27	29	14	5	0	52	19	41
2020	Human resources	33	45	14	9	0	0	78	9	22
2020	Financial management	41	30	20	0	9	0	71	9	10
2020	Information technology	40	11	10	19	10	10	57	32	10
2020	Policy	25	31	22	9	13	0	56	22	68
2020	Project management	32	22	29	7	10	0	54	17	28
2020	None of the above	41	14	20	26	0	0	54	26	15
2019	Communications or public affairs	19	24	19	14	23	0	43	37	21
2019	Administration and operations	43	43	8	7	0	0	86	7	40
2019	Human resources	55	17	18	0	9	0	72	9	11
2019	Policy	34	36	16	14	0	0	71	14	57
2019	Project management	33	40	20	4	3	0	72	7	25
2019	None of the above	57	26	0	8	9	0	83	17	11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	48	24	20	4	0	0	4	4	75	25
2020	Administration and operations	15	52	19	10	3	2	0	13	68	41
2020	Human resources	18	20	47	14	0	0	0	14	38	21
2020	Financial management	0	10	38	42	10	0	0	52	10	10
2020	Information technology	40	19	21	10	10	0	0	20	59	10
2020	Policy	19	40	31	6	2	3	0	8	61	68
2020	Project management	11	38	27	24	0	0	0	24	49	29
2020	None of the above	14	25	54	0	7	0	0	7	39	15
2019	Communications or public affairs	33	24	33	5	5	0	0	10	57	21
2019	Administration and operations	10	34	31	20	5	0	0	25	44	39
2019	Human resources	9	28	45	18	0	0	0	18	37	11
2019	Policy	12	36	35	12	6	0	0	17	48	57
2019	Project management	16	19	36	20	8	0	0	29	36	25
2019	None of the above	8	19	26	18	29	0	0	47	27	11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	49	32	16	0	0	0	4	0	84	25
2020	Administration and operations	10	24	32	27	5	3	0	32	35	41
2020	Human resources	9	13	31	31	15	0	0	47	22	22
2020	Financial management	0	10	48	23	20	0	0	42	10	10
2020	Information technology	39	10	20	20	11	0	0	31	49	10
2020	Policy	21	31	24	16	4	3	0	21	54	67
2020	Project management	4	28	24	38	7	0	0	45	32	29
2020	None of the above	14	12	27	40	7	0	0	47	26	15
2019	Communications or public affairs	43	14	24	5	9	5	0	15	60	21
2019	Administration and operations	10	36	23	24	5	3	0	30	47	40
2019	Human resources	0	10	50	19	10	10	0	33	11	10
2019	Policy	29	27	25	10	8	2	0	18	57	57
2019	Project management	15	28	28	24	4	0	0	29	44	25
2019	None of the above	24	27	0	21	28	0	0	49	51	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	40	36	16	0	4	0	4	4	80	25
2020	Administration and operations	17	17	40	22	0	5	0	23	36	41
2020	Human resources	26	22	23	18	10	0	0	28	49	22
2020	Financial management	10	29	10	32	20	0	0	52	38	10
2020	Policy	19	16	29	27	6	3	0	34	36	68
2020	Project management	7	34	49	10	0	0	0	10	41	29
2020	None of the above	27	21	40	6	7	0	0	13	47	15
2019	Communications or public affairs	24	19	39	5	9	5	0	14	45	21
2019	Administration and operations	18	37	30	12	3	0	0	15	56	40
2019	Human resources	0	9	28	54	9	0	0	63	9	11
2019	Policy	19	16	39	21	5	0	0	26	35	57
2019	Project management	27	29	28	8	8	0	0	16	56	25
2019	None of the above	26	25	8	10	20	0	10	34	57	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	68	24	0	4	0	0	4	4	96	25
2020	Administration and operations	15	41	34	8	0	3	0	8	57	41
2020	Human resources	4	26	23	22	20	4	0	45	32	22
2020	Financial management	0	30	40	21	10	0	0	30	30	10
2020	Information technology	10	20	19	30	21	0	0	51	30	10
2020	Policy	29	24	31	6	6	4	0	12	56	69
2020	Project management	20	35	31	10	3	0	0	14	55	29
2020	None of the above	28	14	36	22	0	0	0	22	42	14
2019	Communications or public affairs	52	19	10	14	0	5	0	15	75	21
2019	Administration and operations	23	24	30	21	3	0	0	23	47	40
2019	Human resources	0	0	46	27	27	0	0	54	0	11
2019	Policy	14	23	40	19	4	0	0	23	36	57
2019	Project management	15	12	36	20	16	0	0	37	28	25
2019	None of the above	26	8	9	8	39	0	10	52	38	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	44	20	20	13	0	0	4	13	66	25
2020	Administration and operations	11	35	22	15	12	4	0	28	48	41
2020	Human resources	9	17	23	33	14	4	0	49	27	22
2020	Financial management	0	0	39	41	20	0	0	61	0	10
2020	Information technology	20	30	9	20	21	0	0	41	50	10
2020	Policy	28	19	22	21	7	3	0	29	49	69
2020	Project management	20	28	38	7	7	0	0	14	48	29
2020	None of the above	14	13	38	14	14	7	0	30	29	15
2019	Communications or public affairs	38	15	19	14	9	5	0	25	55	21
2019	Administration and operations	15	9	27	35	10	0	3	47	25	40
2019	Human resources	0	9	37	9	35	9	0	49	10	11
2019	Policy	15	29	18	21	13	4	0	35	47	57
2019	Project management	15	8	36	37	4	0	0	41	24	25
2019	None of the above	26	17	0	28	18	0	10	52	48	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	60	20	12	4	0	0	4	4	84	25
2020	Administration and operations	12	27	27	21	5	5	3	29	42	41
2020	Human resources	8	22	18	33	15	0	4	49	32	22
2020	Financial management	0	20	49	11	10	0	10	24	22	10
2020	Information technology	39	31	20	10	0	0	0	10	70	10
2020	Policy	23	24	30	15	3	5	0	19	50	69
2020	Project management	24	21	28	14	10	3	0	25	46	29
2020	None of the above	0	22	63	7	0	7	0	8	24	14
2019	Communications or public affairs	29	29	19	9	0	10	5	11	67	21
2019	Administration and operations	7	31	20	28	9	3	3	39	40	40
2019	Human resources	0	0	18	37	27	9	9	77	0	11
2019	Policy	17	36	25	10	8	4	0	19	55	57
2019	Project management	11	8	33	36	12	0	0	48	19	25
2019	None of the above	24	0	27	10	39	0	0	49	24	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	32	16	32	8	4	4	4	13	53	25
2020	Administration and operations	7	22	37	24	3	7	0	29	31	41
2020	Human resources	14	30	27	14	15	0	0	28	44	22
2020	Financial management	0	19	42	29	10	0	0	39	19	10
2020	Information technology	10	20	0	29	41	0	0	70	30	10
2020	Policy	21	13	33	23	6	4	0	31	35	68
2020	Project management	27	14	38	17	3	0	0	21	41	29
2020	None of the above	28	19	21	26	7	0	0	33	47	15
2019	Communications or public affairs	19	23	15	14	14	10	5	33	50	21
2019	Administration and operations	16	22	28	24	8	3	0	32	39	40
2019	Human resources	9	0	9	37	27	9	9	77	11	11
2019	Policy	21	20	34	14	9	2	0	23	42	57
2019	Project management	12	23	40	16	8	0	0	24	36	25
2019	None of the above	8	17	16	21	39	0	0	59	25	11

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	0	8	36	44	8	4	54	8	25
2020	Administration and operations	5	7	37	44	7	0	51	12	41
2020	Human resources	0	18	18	50	14	0	64	18	22
2020	Financial management	0	0	10	61	30	0	90	0	10
2020	Information technology	0	0	10	50	40	0	90	0	10
2020	Policy	9	18	34	25	15	0	40	26	68
2020	Project management	0	28	34	24	14	0	38	28	29
2020	None of the above	0	14	27	40	20	0	59	14	15
2019	Communications or public affairs	15	18	15	34	19	0	53	33	21
2019	Administration and operations	3	23	18	33	23	0	57	26	40
2019	Human resources	0	0	37	46	17	0	63	0	11
2019	Policy	9	28	20	28	15	0	44	37	57
2019	Project management	8	28	16	28	20	0	48	36	25
2019	None of the above	0	9	18	39	34	0	73	9	10

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	12	32	16	17	0	4	20	57	22	25
2020	Administration and operations	32	31	13	5	0	12	8	78	7	40
2020	Human resources	28	15	40	0	0	13	4	51	0	22
2020	Financial management	40	20	30	10	0	0	0	60	10	10
2020	Information technology	30	31	0	0	0	39	0	100	0	10
2020	Policy	32	25	13	12	4	9	4	66	18	69
2020	Project management	10	45	20	3	3	14	3	67	8	29
2020	None of the above	32	14	19	14	7	7	7	53	24	15
2019	Communications or public affairs	23	10	15	33	10	5	5	36	47	21
2019	Administration and operations	37	21	17	5	0	10	10	73	6	40
2019	Human resources	37	26	18	9	0	9	0	70	10	11
2019	Policy	23	44	18	3	3	5	4	73	7	57
2019	Project management	39	34	4	0	13	4	4	81	14	23
2019	None of the above	29	38	8	0	0	26	0	89	0	11

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	44	32	8	4	13	0	75	17	25
2020	Administration and operations	65	25	5	5	0	0	90	5	40
2020	Human resources	64	22	4	9	0	0	86	9	22
2020	Financial management	40	29	11	10	10	0	69	20	10
2020	Information technology	51	39	0	0	0	10	100	0	10
2020	Policy	62	14	6	12	7	0	76	19	69
2020	Project management	52	28	14	6	0	0	80	6	29
2020	None of the above	60	19	0	14	7	0	79	21	15
2019	Communications or public affairs	33	29	14	5	15	5	65	20	21
2019	Administration and operations	69	26	2	3	0	0	95	3	39
2019	Human resources	70	0	20	10	0	0	70	10	10
2019	Policy	44	33	9	11	2	2	78	12	57
2019	Project management	58	20	17	0	4	0	79	4	24
2019	None of the above	72	18	0	0	0	10	100	0	11

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	52	40	0	5	4	91	9	25
2020	Administration and operations	63	24	8	5	0	87	5	41
2020	Human resources	82	5	9	4	0	87	4	22
2020	Financial management	61	29	10	0	0	90	0	10
2020	Information technology	80	20	0	0	0	100	0	10
2020	Policy	60	29	2	8	2	89	9	68
2020	Project management	62	34	3	0	0	97	0	29
2020	None of the above	53	26	7	7	7	79	14	15
2019	Communications or public affairs	24	28	19	19	10	52	28	21
2019	Administration and operations	75	23	3	0	0	97	0	40
2019	Human resources	82	9	9	0	0	91	0	11
2019	Policy	57	33	5	2	3	90	5	57
2019	Project management	58	29	9	4	0	87	4	24
2019	None of the above	82	18	0	0	0	100	0	11

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	44	36	8	13	0	0	79	13	25
2020	Administration and operations	69	17	9	5	0	0	86	5	41
2020	Human resources	64	8	22	0	5	0	73	5	22
2020	Financial management	40	39	11	10	0	0	79	10	10
2020	Information technology	61	39	0	0	0	0	100	0	10
2020	Policy	50	39	4	3	3	1	90	6	69
2020	Project management	51	38	3	0	3	3	93	4	29
2020	None of the above	60	26	0	7	7	0	86	14	15
2019	Communications or public affairs	52	10	24	4	10	0	62	14	21
2019	Administration and operations	62	30	5	3	0	0	92	3	40
2019	Human resources	65	17	9	0	9	0	82	9	11
2019	Policy	49	34	12	5	0	0	83	5	57
2019	Project management	54	37	4	0	4	0	91	4	24
2019	None of the above	71	29	0	0	0	0	100	0	11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	52	28	4	0	0	8	9	95	0	25
2020	Administration and operations	56	22	7	5	0	3	7	86	5	41
2020	Human resources	63	19	9	0	0	4	4	90	0	22
2020	Financial management	40	29	31	0	0	0	0	69	0	10
2020	Information technology	50	50	0	0	0	0	0	100	0	10
2020	Policy	52	29	6	4	6	3	0	83	11	69
2020	Project management	59	31	7	4	0	0	0	89	4	29
2020	None of the above	81	12	7	0	0	0	0	93	0	15

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	68	20	8	5	0	0	0	88	5	25
2020	Administration and operations	68	12	14	0	0	0	5	85	0	41
2020	Human resources	60	22	8	5	5	0	0	82	10	22
2020	Financial management	50	21	0	19	0	0	10	79	21	10
2020	Information technology	41	29	10	0	0	10	10	88	0	10
2020	Policy	65	20	7	4	3	0	0	85	7	69
2020	Project management	41	38	14	3	3	0	0	79	7	29
2020	None of the above	61	19	20	0	0	0	0	80	0	15
2019	Communications or public affairs	48	19	24	4	5	0	0	67	9	21
2019	Administration and operations	57	23	13	5	0	0	2	81	5	40
2019	Human resources	65	17	0	9	0	0	9	90	10	11
2019	Policy	58	23	14	4	2	0	0	80	6	57
2019	Project management	43	37	8	12	0	0	0	80	12	25
2019	None of the above	30	26	28	16	0	0	0	56	16	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	41	34	8	13	4	0	0	75	16	24
2020	Administration and operations	65	21	9	5	0	0	0	86	5	41
2020	Human resources	50	27	4	13	5	0	0	77	18	22
2020	Financial management	51	28	11	10	0	0	0	79	10	10
2020	Information technology	61	39	0	0	0	0	0	100	0	10
2020	Policy	54	24	12	6	3	1	0	79	9	69
2020	Project management	44	45	7	0	3	0	0	90	3	29
2020	None of the above	48	33	18	0	0	0	0	82	0	15
2019	Communications or public affairs	24	24	15	18	10	5	5	53	31	21
2019	Administration and operations	47	18	18	15	0	0	3	66	15	40
2019	Human resources	46	36	9	9	0	0	0	82	9	11
2019	Policy	39	35	14	6	5	2	0	75	11	57
2019	Project management	41	35	12	8	4	0	0	76	12	25
2019	None of the above	31	53	0	8	0	8	0	91	9	11

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	36	32	21	0	8	4	0	71	8	25
2020	Administration and operations	59	29	9	0	0	0	3	90	0	41
2020	Human resources	59	13	13	5	5	4	0	75	11	22
2020	Financial management	60	21	9	10	0	0	0	81	10	10
2020	Information technology	71	29	0	0	0	0	0	100	0	10
2020	Policy	60	20	7	4	4	1	3	83	9	69
2020	Project management	58	24	7	3	7	0	0	83	10	29
2020	None of the above	61	27	12	0	0	0	0	88	0	15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	40	28	8	9	12	4	0	71	21	25
2020	Administration and operations	54	34	5	5	0	0	3	90	5	41
2020	Human resources	41	36	14	0	5	4	0	80	5	22
2020	Financial management	50	40	0	10	0	0	0	90	10	10
2020	Information technology	61	39	0	0	0	0	0	100	0	10
2020	Policy	60	18	9	5	6	1	0	80	11	69
2020	Project management	51	35	7	7	0	0	0	86	7	29
2020	None of the above	54	32	0	14	0	0	0	86	14	15
2019	Communications or public affairs	38	15	19	19	10	0	0	53	29	21
2019	Administration and operations	48	32	8	7	3	0	3	82	10	40
2019	Human resources	72	18	0	9	0	0	0	91	9	11
2019	Policy	40	35	12	5	6	2	0	77	11	57
2019	Project management	37	39	12	12	0	0	0	76	12	25
2019	None of the above	50	16	18	16	0	0	0	66	16	11

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	32	68	25
2020	Administration and operations	44	56	41
2020	Human resources	45	55	22
2020	Financial management	50	50	10
2020	Information technology	10	90	10
2020	Policy	36	64	69
2020	Project management	38	62	29
2020	None of the above	47	53	15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	32	36	4	0	0	12	17	94	0	25
2020	Administration and operations	56	27	3	3	0	3	9	94	3	41
2020	Human resources	69	13	0	0	4	0	14	95	5	22
2020	Financial management	50	30	10	0	10	0	0	80	10	10
2020	Information technology	30	19	0	0	0	30	21	100	0	10
2020	Policy	64	17	6	1	1	4	6	90	3	69
2020	Project management	48	24	7	3	0	3	14	87	4	29
2020	None of the above	75	0	7	12	0	0	6	79	13	15

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	36	36	4	21	4	0	0	72	24	25
2020	Administration and operations	59	33	5	3	0	0	0	93	3	41
2020	Human resources	65	22	8	0	5	0	0	87	5	22
2020	Financial management	30	50	10	10	0	0	0	80	10	10
2020	Information technology	61	39	0	0	0	0	0	100	0	10
2020	Policy	59	20	7	6	7	1	0	80	13	69
2020	Project management	58	32	7	0	3	0	0	90	3	29
2020	None of the above	47	14	7	19	7	0	6	65	28	15
2019	Communications or public affairs	48	10	10	19	14	0	0	58	33	21
2019	Administration and operations	53	22	10	7	5	0	3	77	12	40
2019	Human resources	64	17	9	0	9	0	0	82	9	11
2019	Policy	55	24	10	7	3	0	0	79	11	57
2019	Project management	33	51	8	4	4	0	0	84	8	25
2019	None of the above	29	48	0	8	16	0	0	76	24	11

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	16	24	17	24	0	20	0	50	30	25
2020	Administration and operations	37	44	7	5	0	7	0	87	5	41
2020	Human resources	42	36	13	4	4	0	0	78	9	22
2020	Financial management	51	30	9	10	0	0	0	81	10	10
2020	Information technology	51	10	9	10	10	10	0	68	22	10
2020	Policy	37	27	7	9	4	13	1	76	15	69
2020	Project management	45	34	11	3	3	3	0	82	7	29
2020	None of the above	39	14	26	7	0	14	0	61	8	15
2019	Communications or public affairs	25	25	20	24	5	0	0	50	29	20
2019	Administration and operations	41	38	5	8	3	5	0	84	11	40
2019	Human resources	54	18	18	0	0	9	0	80	0	11
2019	Policy	29	45	11	10	2	3	0	76	13	56
2019	Project management	33	36	15	8	4	4	0	71	13	25
2019	None of the above	39	46	0	8	0	8	0	91	9	11

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	16	24	4	24	25	8	43	53	25
2020	Administration and operations	32	50	10	5	2	0	83	7	41
2020	Human resources	43	26	23	4	4	0	69	9	22
2020	Financial management	51	29	0	10	10	0	80	20	10
2020	Information technology	21	49	0	10	20	0	70	30	10
2020	Policy	25	31	16	14	10	4	58	25	69
2020	Project management	38	45	3	14	0	0	83	14	29
2020	None of the above	46	14	26	14	0	0	60	14	15
2019	Communications or public affairs	31	27	5	20	16	0	58	36	19
2019	Administration and operations	40	37	12	7	3	0	77	10	40
2019	Human resources	45	18	18	0	0	18	78	0	11
2019	Policy	25	36	17	17	4	0	61	21	57
2019	Project management	29	33	16	14	4	4	64	19	25
2019	None of the above	41	27	24	0	8	0	68	8	11

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	8	16	4	28	32	12	27	69	25
2020	Administration and operations	25	37	29	10	0	0	61	10	41
2020	Human resources	25	35	18	4	13	4	62	18	22
2020	Financial management	40	30	10	10	10	0	70	20	10
2020	Information technology	21	30	19	20	10	0	51	30	10
2020	Policy	13	29	18	22	16	3	43	39	69
2020	Project management	10	41	28	21	0	0	51	21	29
2020	None of the above	13	34	18	21	7	7	50	30	15
2019	Communications or public affairs	5	20	20	25	25	5	26	52	20
2019	Administration and operations	15	47	23	15	0	0	62	15	40
2019	Human resources	37	35	9	0	0	18	89	0	11
2019	Policy	9	34	18	31	7	2	43	39	56
2019	Project management	16	45	16	14	4	4	64	19	25
2019	None of the above	31	38	16	0	16	0	68	16	11

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	8	25	24	24	12	8	35	39	25
2020	Administration and operations	17	48	22	7	2	3	67	10	41
2020	Human resources	39	26	13	14	4	4	67	19	22
2020	Financial management	41	19	10	20	10	0	61	30	10
2020	Information technology	10	41	29	10	10	0	51	20	10
2020	Policy	13	32	12	28	13	1	46	42	69
2020	Project management	10	52	24	11	0	3	64	11	29
2020	None of the above	14	41	11	14	14	6	58	30	15
2019	Communications or public affairs	4	10	25	35	20	5	16	58	20
2019	Administration and operations	17	42	21	17	3	0	59	20	40
2019	Human resources	37	17	27	0	0	18	66	0	11
2019	Policy	7	28	15	27	20	3	36	48	57
2019	Project management	12	45	8	15	19	0	57	35	25
2019	None of the above	31	37	17	16	0	0	67	16	11

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	33	32	16	4	16	0	0	64	20	25
2020	Administration and operations	34	32	24	2	5	3	0	68	7	41
2020	Human resources	28	19	13	35	4	0	0	47	40	22
2020	Financial management	71	21	9	0	0	0	0	91	0	10
2020	Information technology	71	10	0	9	10	0	0	81	19	10
2020	Policy	43	28	18	7	3	1	0	72	10	69
2020	Project management	55	24	21	0	0	0	0	79	0	29
2020	None of the above	48	27	20	5	0	0	0	75	5	15
2019	Communications or public affairs	43	24	5	14	4	5	5	74	20	21
2019	Administration and operations	51	29	15	5	0	0	0	80	5	40
2019	Human resources	55	17	0	18	0	9	0	80	20	11
2019	Policy	53	29	8	9	2	0	0	81	10	57
2019	Project management	53	24	12	7	0	4	0	80	8	25
2019	None of the above	65	10	9	0	16	0	0	75	16	11

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	16	38	13	25	8	0	54	33	24
2020	Administration and operations	42	31	17	5	2	2	75	8	41
2020	Human resources	29	49	13	9	0	0	78	9	22
2020	Financial management	41	29	20	0	10	0	70	10	10
2020	Information technology	20	51	19	10	0	0	71	10	10
2020	Policy	13	56	9	11	9	1	71	20	69
2020	Project management	35	49	7	10	0	0	83	10	29
2020	None of the above	53	0	26	21	0	0	53	21	15
2019	Communications or public affairs	23	28	19	15	14	0	52	29	21
2019	Administration and operations	35	36	10	10	5	3	73	16	40
2019	Human resources	28	63	0	0	0	9	100	0	11
2019	Policy	25	35	9	29	3	0	59	32	57
2019	Project management	29	36	15	12	8	0	64	20	25
2019	None of the above	31	44	8	17	0	0	75	17	11

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	4	8	12	52	20	4	12	75	25
2020	Administration and operations	15	41	22	17	2	3	58	20	41
2020	Human resources	25	47	24	0	5	0	72	5	21
2020	Financial management	11	59	20	0	10	0	70	10	10
2020	Information technology	20	31	10	39	0	0	51	39	10
2020	Policy	7	30	18	22	21	3	38	44	68
2020	Project management	18	47	11	7	17	0	64	25	28
2020	None of the above	21	22	35	15	8	0	43	23	14
2019	Communications or public affairs	9	19	14	38	19	0	28	57	21
2019	Administration and operations	17	45	18	18	0	3	64	18	40
2019	Human resources	18	45	18	0	0	18	77	0	11
2019	Policy	5	33	16	25	19	2	39	45	57
2019	Project management	12	41	8	11	27	0	53	39	25
2019	None of the above	28	21	8	27	16	0	49	43	11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	16	28	24	20	4	8	0	47	26	25
2020	Administration and operations	39	39	12	7	2	0	0	78	10	41
2020	Human resources	37	49	0	4	0	5	4	95	5	22
2020	Financial management	30	60	0	10	0	0	0	90	10	10
2020	Information technology	41	30	9	10	10	0	0	71	20	10
2020	Policy	16	40	13	18	3	10	0	62	23	68
2020	Project management	17	42	10	21	10	0	0	59	31	29
2020	None of the above	33	21	12	27	0	7	0	58	29	15
2019	Communications or public affairs	33	10	10	19	24	5	0	45	45	21
2019	Administration and operations	29	28	16	20	5	3	0	59	25	40
2019	Human resources	46	36	9	0	9	0	0	82	9	11
2019	Policy	17	22	18	23	16	3	0	40	41	56
2019	Project management	20	29	20	22	4	4	0	51	28	25
2019	None of the above	47	8	9	26	0	0	10	61	29	11

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	16	29	32	0	4	37	33	25
2020	Administration and operations	25	51	15	7	0	2	77	8	41
2020	Human resources	24	53	23	0	0	0	77	0	22
2020	Financial management	40	50	10	0	0	0	90	0	10
2020	Information technology	41	49	0	10	0	0	90	10	10
2020	Policy	31	28	22	8	11	0	59	19	68
2020	Project management	31	42	14	7	7	0	73	13	29
2020	None of the above	40	14	39	7	0	0	54	7	15
2019	Communications or public affairs	15	25	5	30	25	0	40	55	20
2019	Administration and operations	28	27	28	11	3	3	57	14	40
2019	Human resources	40	29	20	0	0	10	77	0	10
2019	Policy	14	24	30	21	8	3	39	30	57
2019	Project management	24	44	16	15	0	0	68	15	25
2019	None of the above	49	16	0	35	0	0	65	35	11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	12	24	12	28	8	16	0	42	43	25
2020	Administration and operations	17	22	20	8	10	19	5	51	23	41
2020	Human resources	28	32	9	8	0	14	8	77	11	22
2020	Financial management	30	19	31	0	0	20	0	61	0	10
2020	Information technology	30	29	0	10	0	20	11	86	14	10
2020	Policy	19	19	19	12	12	17	3	47	29	69
2020	Project management	14	21	17	17	13	10	7	42	37	29
2020	None of the above	33	14	14	12	14	7	6	54	30	15
2019	Communications or public affairs	29	5	14	19	24	5	5	37	47	21
2019	Administration and operations	20	20	26	22	5	8	0	43	29	40
2019	Human resources	28	27	18	9	0	9	9	66	11	11
2019	Policy	14	14	30	14	8	16	3	35	28	57
2019	Project management	12	12	20	19	15	16	4	31	44	25
2019	None of the above	39	17	0	18	0	26	0	75	25	11

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	8	12	28	24	12	12	5	24	43	25
2020	Administration and operations	27	34	22	12	0	4	0	64	13	41
2020	Human resources	19	40	31	4	0	5	0	63	5	22
2020	Financial management	40	30	20	0	0	10	0	78	0	10
2020	Information technology	51	40	9	0	0	0	0	91	0	10
2020	Policy	13	30	16	23	12	7	0	46	37	69
2020	Project management	18	47	7	11	10	7	0	70	23	28
2020	None of the above	33	13	28	12	7	7	0	49	21	15
2019	Communications or public affairs	28	24	14	19	10	5	0	55	30	21
2019	Administration and operations	23	32	30	7	5	3	0	57	13	40
2019	Human resources	37	27	18	0	0	18	0	77	0	11
2019	Policy	17	29	21	19	11	3	0	47	31	57
2019	Project management	29	40	3	12	12	4	0	71	25	25
2019	None of the above	20	47	9	0	16	8	0	73	17	11

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	4	8	38	17	29	4	0	13	48	24
2020	Administration and operations	27	27	24	9	7	5	0	57	18	41
2020	Human resources	14	32	19	27	4	0	4	48	32	22
2020	Financial management	41	11	39	9	0	0	0	52	9	10
2020	Information technology	20	41	9	20	10	0	0	61	30	10
2020	Policy	17	27	16	20	14	6	0	47	36	69
2020	Project management	11	43	22	10	11	0	4	56	22	28
2020	None of the above	33	21	5	14	14	7	6	62	32	15
2019	Communications or public affairs	28	19	0	28	24	0	0	48	52	21
2019	Administration and operations	35	26	18	19	3	0	0	61	21	40
2019	Human resources	28	45	0	18	0	9	0	80	20	11
2019	Policy	23	26	14	18	10	7	2	54	31	57
2019	Project management	24	44	0	12	16	4	0	70	30	25
2019	None of the above	28	30	10	8	16	8	0	63	26	11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	36	24	4	12	0	4	59	16	25
2020	Administration and operations	39	30	12	5	4	2	7	76	10	41
2020	Human resources	37	50	9	0	0	0	4	90	0	22
2020	Financial management	62	38	0	0	0	0	0	100	0	10
2020	Information technology	61	20	0	10	0	0	9	89	11	10
2020	Policy	42	25	19	10	1	1	1	69	11	69
2020	Project management	56	17	14	7	6	0	0	73	13	29
2020	None of the above	47	20	12	7	0	0	14	78	8	15
2019	Communications or public affairs	43	29	10	4	14	0	0	72	18	21
2019	Administration and operations	72	13	7	5	3	0	0	85	7	40
2019	Human resources	65	8	9	0	9	0	9	80	10	11
2019	Policy	48	31	12	3	2	0	4	82	5	57
2019	Project management	67	0	16	0	8	0	8	73	9	25
2019	None of the above	79	10	0	0	0	0	10	100	0	11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	24	32	16	24	0	0	4	59	25	25
2020	Administration and operations	54	22	14	2	0	3	5	82	2	41
2020	Human resources	46	22	27	0	5	0	0	68	5	22
2020	Financial management	61	39	0	0	0	0	0	100	0	10
2020	Information technology	40	31	20	0	0	0	9	78	0	10
2020	Policy	35	24	22	10	5	1	1	62	16	69
2020	Project management	38	31	27	3	0	0	0	69	3	29
2020	None of the above	61	7	5	0	7	0	20	85	9	15
2019	Communications or public affairs	38	19	19	0	9	0	15	67	11	21
2019	Administration and operations	55	27	10	2	3	3	0	84	5	40
2019	Human resources	37	26	18	9	0	0	9	70	10	11
2019	Policy	40	20	30	3	3	0	2	62	7	57
2019	Project management	33	33	21	0	0	0	13	76	0	24
2019	None of the above	66	16	18	0	0	0	0	82	0	11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	64	12	16	0	0	4	4	83	0	25
2020	Administration and operations	71	10	4	0	3	5	7	92	3	41
2020	Human resources	91	9	0	0	0	0	0	100	0	22
2020	Financial management	100	0	0	0	0	0	0	100	0	10
2020	Information technology	71	20	0	0	0	0	9	100	0	10
2020	Policy	71	5	4	4	6	7	1	84	11	69
2020	Project management	73	7	11	3	0	3	3	86	3	29
2020	None of the above	85	0	0	0	7	0	8	92	8	14
2019	Communications or public affairs	76	5	9	0	5	0	5	85	5	21
2019	Administration and operations	85	3	0	3	3	2	5	94	6	40
2019	Human resources	82	0	0	0	0	0	18	100	0	11
2019	Policy	69	7	12	2	3	3	4	82	5	56
2019	Project management	63	4	0	4	4	8	16	89	11	25
2019	None of the above	76	16	0	0	0	8	0	100	0	11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	67	25	4	0	0	0	4	96	0	24
2020	Administration and operations	76	12	3	0	0	3	7	97	0	41
2020	Human resources	83	9	4	0	0	4	0	95	0	22
2020	Financial management	91	9	0	0	0	0	0	100	0	10
2020	Information technology	81	0	0	0	0	0	19	100	0	10
2020	Policy	76	8	7	0	3	3	3	89	3	68
2020	Project management	87	3	3	0	0	3	3	97	0	29
2020	None of the above	73	7	0	0	0	0	20	100	0	15
2019	Communications or public affairs	86	5	4	0	0	0	5	96	0	21
2019	Administration and operations	84	5	0	0	0	0	10	100	0	39
2019	Human resources	73	9	0	0	0	0	18	100	0	11
2019	Policy	77	11	3	2	0	0	7	95	2	56
2019	Project management	67	4	4	0	4	4	16	90	5	25
2019	None of the above	80	0	10	0	0	0	10	89	0	11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	12	24	8	40	16	0	0	36	56	25
2020	Administration and operations	26	47	18	8	0	2	0	74	8	40
2020	Human resources	42	40	14	4	0	0	0	82	4	22
2020	Financial management	21	29	49	0	0	0	0	51	0	10
2020	Information technology	41	49	10	0	0	0	0	90	0	10
2020	Policy	24	45	13	8	7	3	0	71	16	69
2020	Project management	17	69	11	3	0	0	0	86	3	29
2020	None of the above	26	13	40	14	0	7	0	42	15	15
2019	Communications or public affairs	43	24	10	14	10	0	0	67	24	21
2019	Administration and operations	31	36	28	0	3	3	0	69	3	40
2019	Human resources	36	37	18	9	0	0	0	73	9	11
2019	Policy	19	45	16	16	2	2	0	66	18	57
2019	Project management	28	56	0	8	8	0	0	84	16	25
2019	None of the above	17	39	16	10	8	0	10	62	20	11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	25	33	13	16	8	4	61	26	24
2020	Administration and operations	46	37	12	5	0	0	83	5	41
2020	Human resources	65	30	4	0	0	0	96	0	22
2020	Financial management	70	30	0	0	0	0	100	0	10
2020	Information technology	41	59	0	0	0	0	100	0	10
2020	Policy	35	38	7	13	6	1	74	19	69
2020	Project management	41	38	13	4	3	0	80	7	29
2020	None of the above	39	35	19	0	0	7	79	0	15
2019	Communications or public affairs	38	24	24	13	0	0	62	13	21
2019	Administration and operations	56	26	13	3	3	0	82	5	40
2019	Human resources	72	28	0	0	0	0	100	0	11
2019	Policy	28	41	15	9	5	2	70	14	57
2019	Project management	50	25	13	9	4	0	75	13	24
2019	None of the above	38	39	8	16	0	0	76	16	11

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	32	20	20	0	8	57	22	25
2020	Administration and operations	58	35	5	2	0	0	93	2	41
2020	Human resources	54	37	9	0	0	0	91	0	21
2020	Financial management	71	19	10	0	0	0	90	0	10
2020	Information technology	61	39	0	0	0	0	100	0	10
2020	Policy	42	35	13	6	3	1	78	9	69
2020	Project management	45	45	7	4	0	0	89	4	29
2020	None of the above	53	26	21	0	0	0	79	0	15
2019	Communications or public affairs	43	29	14	4	5	5	76	10	21
2019	Administration and operations	74	13	10	0	3	0	87	3	40
2019	Human resources	64	27	0	0	0	9	100	0	11
2019	Policy	38	37	7	11	4	3	78	15	57
2019	Project management	56	19	12	4	0	8	82	4	25
2019	None of the above	48	26	18	8	0	0	74	8	11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	32	36	24	0	0	8	74	0	25
2020	Administration and operations	56	35	2	5	0	3	93	5	41
2020	Human resources	57	30	9	0	0	4	91	0	22
2020	Financial management	81	19	0	0	0	0	100	0	10
2020	Information technology	70	30	0	0	0	0	100	0	10
2020	Policy	42	38	9	4	6	1	81	10	69
2020	Project management	59	27	3	3	4	3	89	7	29
2020	None of the above	46	47	7	0	0	0	93	0	15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	48	20	20	0	0	4	8	78	0	25
2020	Administration and operations	50	36	3	2	0	2	7	95	3	41
2020	Human resources	47	36	9	4	0	4	0	86	5	22
2020	Financial management	50	20	21	9	0	0	0	70	9	10
2020	Information technology	70	30	0	0	0	0	0	100	0	10
2020	Policy	54	22	7	6	9	0	1	77	15	68
2020	Project management	47	32	4	11	0	4	4	84	12	28
2020	None of the above	60	21	12	0	0	7	0	87	0	15

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	25	38	17	21	0	62	21	24
2020	Administration and operations	56	36	5	2	0	93	2	41
2020	Human resources	83	17	0	0	0	100	0	22
2020	Financial management	81	19	0	0	0	100	0	10
2020	Information technology	61	39	0	0	0	100	0	10
2020	Policy	52	31	7	5	4	83	10	69
2020	Project management	57	32	4	4	4	89	7	28
2020	None of the above	47	34	12	7	0	81	7	15
2019	Communications or public affairs	43	29	10	14	4	72	18	21
2019	Administration and operations	72	18	7	3	0	90	3	40
2019	Human resources	83	8	9	0	0	91	0	11
2019	Policy	38	43	14	2	3	81	5	57
2019	Project management	64	28	4	4	0	92	4	25
2019	None of the above	59	33	8	0	0	92	0	11

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	8	4	16	20	52	0	12	72	25
2020	Administration and operations	32	48	7	10	2	0	80	12	41
2020	Human resources	51	36	13	0	0	0	87	0	22
2020	Financial management	52	28	10	10	0	0	80	10	10
2020	Information technology	41	30	10	9	10	0	71	19	10
2020	Policy	21	31	20	14	11	1	53	26	69
2020	Project management	43	29	18	4	7	0	72	10	28
2020	None of the above	33	27	7	12	21	0	60	33	15
2019	Communications or public affairs	24	24	19	5	28	0	48	33	21
2019	Administration and operations	43	31	20	4	3	0	73	7	40
2019	Human resources	64	17	18	0	0	0	82	0	11
2019	Policy	27	27	24	9	12	0	55	21	56
2019	Project management	41	32	20	3	4	0	73	7	25
2019	None of the above	31	17	29	8	16	0	48	24	11

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	8	8	20	33	32	0	16	64	25
2020	Administration and operations	32	53	5	7	2	0	85	10	41
2020	Human resources	56	31	13	0	0	0	87	0	22
2020	Financial management	42	38	20	0	0	0	80	0	10
2020	Information technology	31	30	29	10	0	0	61	10	10
2020	Policy	23	31	21	18	6	1	55	24	69
2020	Project management	47	32	11	4	7	0	79	10	28
2020	None of the above	33	27	7	12	21	0	60	33	15
2019	Communications or public affairs	14	43	10	14	19	0	57	33	21
2019	Administration and operations	37	43	13	4	3	0	80	7	40
2019	Human resources	73	8	18	0	0	0	82	0	11
2019	Policy	30	37	15	9	9	0	67	17	57
2019	Project management	41	32	20	3	4	0	73	7	25
2019	None of the above	40	8	37	8	8	0	48	16	11

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	8	16	12	20	36	8	26	61	25
2020	Administration and operations	33	29	24	9	2	3	63	12	41
2020	Human resources	46	13	28	9	0	4	61	10	22
2020	Financial management	42	29	19	10	0	0	71	10	10
2020	Information technology	31	40	0	9	0	20	89	11	10
2020	Policy	24	18	28	14	12	4	43	28	69
2020	Project management	43	32	0	17	7	0	75	25	28
2020	None of the above	46	7	0	19	28	0	53	47	15
2019	Communications or public affairs	23	19	19	15	23	0	43	38	21
2019	Administration and operations	34	30	21	12	3	0	64	15	39
2019	Human resources	46	35	9	9	0	0	82	9	11
2019	Policy	21	33	21	14	8	3	56	23	57
2019	Project management	41	19	24	8	7	0	60	15	25
2019	None of the above	19	20	18	26	8	8	43	37	11

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Communications or public affairs	60	12	28	25
2020	Administration and operations	31	34	35	41
2020	Human resources	31	27	42	22
2020	Financial management	29	52	20	10
2020	Information technology	29	40	31	10
2020	Policy	55	13	31	69
2020	Project management	17	35	48	29
2020	None of the above	46	40	14	15
2019	Communications or public affairs	57	14	29	21
2019	Administration and operations	29	32	39	40
2019	Human resources	9	73	18	11
2019	Policy	41	21	38	57
2019	Project management	27	29	45	25
2019	None of the above	70	0	30	11

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Communications or public affairs	0	19	81	0	0	0	15
2020	Administration and operations	8	56	29	0	7	0	13
2020	Policy	0	13	60	10	15	3	39
2019	Communications or public affairs	8	9	67	0	17	0	12
2019	Administration and operations	18	34	40	0	9	0	12
2019	Policy	0	0	62	10	24	4	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Information technology	0	100	10
2020	Policy	13	87	69
2020	Project management	0	100	29
2019	Communications or public affairs	23	77	21
2019	Human resources	0	100	11
2019	Policy	26	74	57

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	53	47	14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	40	60	14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	58	42	14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	63	37	14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	40	60	14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	49	51	14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	34	66	14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	43	57	14

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	49	51	14

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	40	60	14

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	40	60	14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	0	100	14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	4	20	12	4	4	44	12	54	18	25
2020	Administration and operations	22	15	22	0	3	29	9	61	4	41
2020	Human resources	20	18	13	4	0	31	14	68	8	22
2020	Financial management	30	0	40	0	0	20	10	43	0	10
2020	Information technology	20	10	0	0	0	70	0	100	0	10
2020	Policy	9	9	13	13	3	47	7	37	35	69
2020	Project management	3	21	10	3	0	52	10	65	8	29
2020	None of the above	13	7	26	14	0	34	6	33	23	15
2019	Communications or public affairs	9	5	14	23	24	15	10	19	62	21
2019	Administration and operations	21	14	21	2	3	31	9	58	8	40
2019	Human resources	18	27	18	0	0	27	9	71	0	11
2019	Policy	5	10	35	14	12	23	0	20	34	57
2019	Project management	8	4	33	8	11	24	12	19	30	25
2019	None of the above	8	18	9	0	8	26	31	61	18	11

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	28	20	16	8	4	20	4	64	16	25
2020	Administration and operations	42	36	10	0	3	10	0	87	3	41
2020	Human resources	39	27	26	4	0	4	0	68	5	22
2020	Financial management	30	39	11	10	0	10	0	76	11	10
2020	Information technology	31	39	10	10	0	10	0	78	11	10
2020	Policy	20	26	22	16	4	8	3	52	23	69
2020	Project management	41	28	14	6	0	11	0	77	7	29
2020	None of the above	19	20	33	21	0	7	0	42	22	15
2019	Communications or public affairs	14	19	10	14	28	15	0	39	50	21
2019	Administration and operations	48	26	10	5	3	7	0	80	8	40
2019	Human resources	28	45	0	0	0	27	0	100	0	11
2019	Policy	22	18	28	15	8	8	0	43	26	57
2019	Project management	32	37	16	8	3	4	0	71	12	25
2019	None of the above	39	35	10	8	0	8	0	80	9	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	25
2020	Human resources	0	100	22
2020	Policy	15	85	69
2020	None of the above	0	100	15
2019	Human resources	0	100	11
2019	Policy	9	91	57
2019	Project management	20	80	25

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	51	49	10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	49	51	10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	4	24	8	8	0	44	12	64	18	25
2020	Administration and operations	22	15	20	0	0	34	9	65	0	41
2020	Human resources	33	13	13	0	0	31	9	78	0	22
2020	Information technology	20	10	10	0	0	60	0	75	0	10
2020	Policy	11	10	12	9	7	45	6	44	33	69
2020	Project management	14	17	11	0	3	45	10	70	6	29
2020	None of the above	20	7	26	0	0	41	6	50	0	15
2019	Communications or public affairs	14	5	38	5	10	19	10	26	20	21
2019	Administration and operations	21	10	21	0	3	36	9	56	5	39
2019	Human resources	9	27	18	0	0	27	18	66	0	11
2019	Policy	10	5	32	7	5	36	5	26	21	57
2019	Project management	8	8	29	8	8	27	12	27	27	25
2019	None of the above	18	0	27	0	0	44	10	40	0	11

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	24	36	8	12	0	20	0	75	15	25
2020	Administration and operations	42	39	12	0	0	7	0	87	0	41
2020	Human resources	52	18	22	0	0	8	0	76	0	22
2020	Financial management	40	19	31	0	0	10	0	65	0	10
2020	Information technology	41	39	0	0	0	20	0	100	0	10
2020	Policy	30	20	26	9	4	9	1	56	15	69
2020	Project management	41	41	7	4	0	7	0	89	4	29
2020	None of the above	33	39	21	0	0	7	0	77	0	15
2019	Communications or public affairs	35	10	10	10	15	20	0	56	31	20
2019	Administration and operations	55	22	10	3	3	7	0	83	6	40
2019	Human resources	28	36	0	0	0	37	0	100	0	11
2019	Policy	34	14	26	9	3	14	0	56	14	57
2019	Project management	39	28	16	12	4	0	0	67	16	25
2019	None of the above	49	16	17	10	0	8	0	70	11	11

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	51	16	17	8	0	4	4	73	9	25
2020	Administration and operations	47	15	17	15	4	2	0	63	20	41
2020	Human resources	46	18	22	9	0	0	5	67	10	22
2020	Financial management	60	10	19	11	0	0	0	70	11	10
2020	Information technology	49	10	31	10	0	0	0	59	10	10
2020	Policy	56	18	6	10	5	0	6	78	16	68
2020	Project management	41	17	14	17	7	0	3	60	25	29
2020	None of the above	46	26	14	7	7	0	0	72	14	15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	32	32	16	9	12	0	0	63	21	25
2020	Administration and operations	30	21	22	20	5	2	0	53	25	41
2020	Human resources	23	32	26	14	4	0	0	55	18	22
2020	Financial management	58	9	21	0	11	0	0	67	11	10
2020	Information technology	50	10	21	10	0	9	0	66	11	10
2020	Policy	36	28	15	15	6	0	0	64	21	69
2020	Project management	31	24	21	14	10	0	0	55	24	29
2020	None of the above	40	19	28	0	14	0	0	59	14	15
2019	Communications or public affairs	15	38	28	0	19	0	0	53	19	21
2019	Administration and operations	27	13	32	10	15	0	3	41	26	40
2019	Human resources	65	9	17	0	0	0	9	81	0	11
2019	Policy	24	35	20	15	5	0	0	59	20	57
2019	Project management	33	14	16	20	16	0	0	47	37	25
2019	None of the above	29	26	37	8	0	0	0	55	8	11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	4	8	25	32	32	12	63	25
2020	Administration and operations	15	12	31	22	19	27	41	41
2020	Human resources	24	23	36	17	0	47	17	22
2020	Financial management	10	60	21	9	0	70	9	10
2020	Information technology	10	20	20	21	29	30	50	10
2020	Policy	6	25	26	16	27	31	43	69
2020	Project management	17	14	17	24	27	31	51	29
2020	None of the above	14	26	41	5	14	40	19	15
2019	Communications or public affairs	10	9	24	34	23	19	57	21
2019	Administration and operations	21	31	25	18	5	52	23	39
2019	Human resources	37	9	45	9	0	46	9	11
2019	Policy	15	37	18	26	5	51	31	57
2019	Project management	16	32	28	20	3	48	24	25
2019	None of the above	39	10	26	25	0	49	25	11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	8	4	5	24	60	0	12	83	25
2020	Administration and operations	10	19	39	12	17	3	30	30	41
2020	Human resources	34	31	26	9	0	0	65	9	22
2020	Financial management	10	39	51	0	0	0	49	0	10
2020	Information technology	31	30	29	0	10	0	61	10	10
2020	Policy	12	17	25	13	32	1	29	46	69
2020	Project management	21	14	28	14	24	0	35	38	29
2020	None of the above	0	41	19	25	14	0	41	39	15
2019	Communications or public affairs	14	5	14	24	42	0	19	67	21
2019	Administration and operations	16	25	30	20	10	0	40	30	40
2019	Human resources	37	35	28	0	0	0	72	0	11
2019	Policy	16	38	14	21	12	0	54	33	57
2019	Project management	30	26	20	21	3	0	55	25	24
2019	None of the above	39	10	17	26	8	0	49	34	11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	13	4	16	28	39	0	17	67	25
2020	Administration and operations	10	17	35	22	14	3	28	36	41
2020	Human resources	33	32	9	18	8	0	65	26	22
2020	Financial management	30	40	20	10	0	0	70	10	10
2020	Information technology	20	31	10	9	30	0	51	39	10
2020	Policy	12	22	18	18	31	0	33	49	69
2020	Project management	14	17	25	21	24	0	31	44	29
2020	None of the above	0	27	53	13	7	0	27	20	15
2019	Communications or public affairs	10	5	29	19	37	0	14	56	21
2019	Administration and operations	31	17	21	26	5	0	48	32	40
2019	Human resources	28	37	36	0	0	0	64	0	11
2019	Policy	18	27	23	25	7	0	45	32	56
2019	Project management	24	29	24	8	15	0	53	24	25
2019	None of the above	39	18	9	26	8	0	57	34	11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	17	4	32	16	31	0	21	47	25
2020	Administration and operations	28	23	28	10	5	7	54	16	40
2020	Human resources	47	23	18	8	0	4	73	9	22
2020	Financial management	30	29	41	0	0	0	59	0	10
2020	Information technology	61	20	10	9	0	0	81	9	10
2020	Policy	17	19	31	7	23	3	37	31	69
2020	Project management	35	24	17	3	20	0	59	24	29
2020	None of the above	40	34	7	12	7	0	74	19	15
2019	Communications or public affairs	23	10	15	24	28	0	33	52	21
2019	Administration and operations	44	31	12	5	2	5	79	8	39
2019	Human resources	46	18	27	0	0	9	71	0	11
2019	Policy	34	35	12	12	7	0	69	19	57
2019	Project management	44	45	8	0	3	0	89	3	25
2019	None of the above	49	34	8	9	0	0	83	9	11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	21	20	20	4	35	0	41	39	25
2020	Administration and operations	22	24	27	15	9	3	47	25	41
2020	Human resources	42	17	23	14	4	0	59	18	22
2020	Financial management	10	71	19	0	0	0	81	0	10
2020	Information technology	51	30	0	9	10	0	81	19	10
2020	Policy	19	26	17	15	22	0	46	37	69
2020	Project management	28	24	14	10	24	0	52	34	29
2020	None of the above	20	41	7	19	14	0	60	33	15
2019	Communications or public affairs	10	35	20	10	25	0	45	35	20
2019	Administration and operations	48	18	20	2	7	5	69	10	40
2019	Human resources	63	18	18	0	0	0	82	0	11
2019	Policy	26	38	17	16	3	0	64	19	56
2019	Project management	32	37	20	0	11	0	68	11	25
2019	None of the above	52	18	30	0	0	0	70	0	11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	29	12	24	16	12	0	8	44	30	25
2020	Administration and operations	27	23	20	8	12	0	10	56	22	40
2020	Human resources	41	32	15	0	4	0	8	80	4	22
2020	Financial management	21	59	10	10	0	0	0	80	10	10
2020	Information technology	40	21	29	0	10	0	0	61	10	10
2020	Policy	35	12	19	15	11	0	8	52	28	69
2020	Project management	24	10	21	21	13	3	7	39	38	29
2020	None of the above	36	28	14	15	7	0	0	64	22	14

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	12	32	8	29	20	0	0	44	48	25
2020	Administration and operations	25	39	26	7	3	0	0	64	10	41
2020	Human resources	24	35	26	10	0	4	0	62	11	22
2020	Financial management	19	50	21	0	10	0	0	69	10	10
2020	Information technology	31	49	20	0	0	0	0	80	0	10
2020	Policy	20	25	22	21	10	0	1	46	32	69
2020	Project management	17	38	17	20	4	3	0	57	25	29
2020	None of the above	19	20	34	26	0	0	0	39	26	15
2019	Communications or public affairs	19	19	24	19	18	0	0	38	38	21
2019	Administration and operations	36	26	28	8	3	0	0	61	11	39
2019	Human resources	28	45	27	0	0	0	0	73	0	11
2019	Policy	19	32	25	14	10	0	0	51	23	57
2019	Project management	24	49	16	11	0	0	0	73	11	25
2019	None of the above	41	18	25	8	8	0	0	59	16	11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	4	16	17	28	36	0	0	20	64	25
2020	Administration and operations	17	19	32	24	5	3	0	37	30	41
2020	Human resources	23	32	23	18	4	0	0	55	22	22
2020	Financial management	9	49	33	0	10	0	0	58	10	10
2020	Information technology	20	10	30	30	10	0	0	30	40	10
2020	Policy	12	24	25	16	23	0	0	36	39	69
2020	Project management	24	17	31	14	13	0	0	41	27	29
2020	None of the above	13	27	34	12	14	0	0	40	26	15
2019	Communications or public affairs	14	10	19	34	23	0	0	23	57	21
2019	Administration and operations	18	32	28	19	3	0	0	50	21	39
2019	Human resources	37	45	9	0	0	0	9	90	0	11
2019	Policy	17	32	21	17	13	0	0	49	30	57
2019	Project management	37	32	24	0	7	0	0	68	7	25
2019	None of the above	39	36	8	17	0	0	0	75	17	11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	12	24	17	20	28	0	0	36	48	25
2020	Administration and operations	23	29	34	7	7	0	0	52	14	41
2020	Human resources	29	35	18	18	0	0	0	63	18	22
2020	Financial management	9	60	11	10	10	0	0	69	20	10
2020	Information technology	20	10	31	30	0	9	0	33	33	10
2020	Policy	13	20	31	17	18	0	0	34	35	69
2020	Project management	31	24	21	13	11	0	0	55	24	29
2020	None of the above	19	27	21	19	14	0	0	46	33	15
2019	Communications or public affairs	14	29	10	15	33	0	0	43	47	21
2019	Administration and operations	18	32	32	10	8	0	0	50	18	39
2019	Human resources	28	45	9	9	0	0	9	80	10	11
2019	Policy	20	27	21	14	20	0	0	46	33	57
2019	Project management	20	40	20	8	11	0	0	60	19	25
2019	None of the above	21	18	37	8	16	0	0	39	24	11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	28	16	20	17	20	0	0	44	36	25
2020	Administration and operations	52	24	12	10	0	3	0	78	10	41
2020	Human resources	55	18	18	9	0	0	0	73	9	22
2020	Financial management	9	49	33	10	0	0	0	58	10	10
2020	Information technology	70	20	0	10	0	0	0	90	10	10
2020	Policy	37	29	16	8	10	0	0	66	18	69
2020	Project management	41	31	13	3	7	3	0	75	11	29
2020	None of the above	46	35	12	0	7	0	0	81	7	15
2019	Communications or public affairs	24	24	19	10	23	0	0	48	33	21
2019	Administration and operations	53	26	11	7	3	0	0	79	10	39
2019	Human resources	55	27	9	0	0	0	9	90	0	11
2019	Policy	41	21	21	12	5	0	0	62	17	57
2019	Project management	48	28	16	4	4	0	0	76	8	25
2019	None of the above	39	45	0	16	0	0	0	84	16	11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	28	32	29	12	0	59	12	25
2020	Administration and operations	27	27	21	19	5	54	24	41
2020	Human resources	37	18	37	4	4	55	9	22
2020	Financial management	29	33	19	20	0	61	20	10
2020	Information technology	40	29	11	10	10	69	20	10
2020	Policy	22	32	24	16	7	54	22	69
2020	Project management	31	28	24	14	3	59	17	29
2020	None of the above	20	47	5	14	14	67	28	15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	28	32	25	12	4	59	16	25
2020	Administration and operations	27	32	24	14	3	59	17	41
2020	Human resources	32	37	26	4	0	70	4	22
2020	Financial management	38	40	21	0	0	79	0	10
2020	Information technology	51	20	29	0	0	71	0	10
2020	Policy	25	32	25	9	9	58	18	68
2020	Project management	24	35	24	10	7	59	17	29
2020	None of the above	28	37	20	7	7	65	15	14
2019	Communications or public affairs	33	39	9	0	19	72	19	21
2019	Administration and operations	35	39	17	5	3	75	8	39
2019	Human resources	28	63	9	0	0	91	0	11
2019	Policy	34	34	21	7	3	68	11	57
2019	Project management	51	29	4	9	8	80	16	24
2019	None of the above	57	16	17	10	0	73	10	11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	44	32	16	4	4	0	0	76	8	25
2020	Administration and operations	38	35	19	0	2	3	2	77	3	40
2020	Human resources	56	27	13	0	4	0	0	83	4	22
2020	Financial management	40	39	21	0	0	0	0	79	0	10
2020	Information technology	70	0	20	0	10	0	0	70	10	10
2020	Policy	42	27	17	9	3	0	3	71	12	69
2020	Project management	41	21	21	13	0	0	4	65	14	29
2020	None of the above	53	14	19	14	0	0	0	67	14	15
2019	Communications or public affairs	57	29	5	0	9	0	0	86	9	21
2019	Administration and operations	60	20	13	5	0	0	3	82	5	39
2019	Human resources	82	0	18	0	0	0	0	82	0	11
2019	Policy	53	20	10	9	7	0	0	73	16	57
2019	Project management	58	29	0	4	9	0	0	87	13	24
2019	None of the above	56	0	10	8	16	0	10	62	26	11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	44	48	0	4	4	92	8	25
2020	Administration and operations	28	38	27	5	2	66	7	40
2020	Human resources	35	38	22	4	0	74	4	22
2020	Financial management	61	29	10	0	0	90	0	10
2020	Information technology	80	20	0	0	0	100	0	10
2020	Policy	25	33	26	9	7	58	16	68
2020	Project management	28	48	17	7	0	76	7	29
2020	None of the above	53	12	21	14	0	66	14	15

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	69	23	4	4	0	0	0	92	4	25
2020	Administration and operations	63	17	15	0	0	0	5	84	0	40
2020	Human resources	82	14	0	0	0	4	0	100	0	22
2020	Financial management	60	40	0	0	0	0	0	100	0	10
2020	Information technology	79	21	0	0	0	0	0	100	0	10
2020	Policy	65	18	6	2	3	0	7	89	5	68
2020	Project management	66	27	4	0	0	0	3	96	0	29
2020	None of the above	82	12	0	0	0	0	6	100	0	15
2019	Communications or public affairs	81	15	5	0	0	0	0	95	0	21
2019	Administration and operations	76	13	0	5	0	0	5	94	6	39
2019	Human resources	82	9	9	0	0	0	0	91	0	11
2019	Policy	73	11	7	0	2	2	5	90	2	56
2019	Project management	71	16	0	0	8	0	4	91	9	25
2019	None of the above	66	8	0	10	16	0	0	74	26	11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	72	12	0	12	0	0	4	87	13	24
2020	Administration and operations	75	15	3	3	2	0	3	92	5	39
2020	Human resources	92	0	4	0	0	0	4	95	0	22
2020	Financial management	91	9	0	0	0	0	0	100	0	10
2020	Information technology	90	10	0	0	0	0	0	100	0	10
2020	Policy	72	9	4	4	7	0	3	83	12	69
2020	Project management	73	17	3	4	0	0	3	93	4	29
2020	None of the above	81	5	0	7	7	0	0	86	14	15
2019	Communications or public affairs	48	19	23	0	10	0	0	67	10	21
2019	Administration and operations	70	10	5	0	5	2	8	88	6	40
2019	Human resources	91	0	0	0	0	0	9	100	0	11
2019	Policy	60	17	13	2	5	2	2	79	7	57
2019	Project management	59	25	8	4	4	0	0	84	9	24
2019	None of the above	76	8	0	8	0	0	8	91	9	11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	62	34	4	0	0	0	96	0	24
2020	Administration and operations	71	22	5	0	2	0	93	2	40
2020	Human resources	83	9	4	0	0	4	95	0	22
2020	Financial management	68	21	11	0	0	0	89	0	10
2020	Information technology	80	20	0	0	0	0	100	0	10
2020	Policy	67	18	6	3	3	3	88	6	69
2020	Project management	68	22	7	4	0	0	89	4	28
2020	None of the above	81	12	0	0	7	0	93	7	15
2019	Communications or public affairs	47	28	14	0	10	0	76	10	21
2019	Administration and operations	64	20	5	0	3	8	92	3	40
2019	Human resources	82	0	9	0	0	9	90	0	11
2019	Policy	62	21	14	2	0	2	84	2	57
2019	Project management	67	20	13	0	0	0	87	0	24
2019	None of the above	74	0	26	0	0	0	74	0	11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	48	12	12	13	16	0	60	28	25
2020	Administration and operations	68	17	3	8	2	2	87	10	40
2020	Human resources	78	9	4	5	0	4	90	5	22
2020	Financial management	38	40	21	0	0	0	79	0	10
2020	Information technology	100	0	0	0	0	0	100	0	10
2020	Policy	64	15	6	5	10	0	79	16	69
2020	Project management	68	14	10	4	3	0	83	7	29
2020	None of the above	67	0	12	14	7	0	67	21	15
2019	Communications or public affairs	57	10	10	9	14	0	67	23	21
2019	Administration and operations	67	16	5	2	5	5	87	8	40
2019	Human resources	73	9	0	9	0	9	90	10	11
2019	Policy	56	14	19	6	3	2	72	9	57
2019	Project management	67	12	9	9	4	0	79	13	24
2019	None of the above	66	18	0	16	0	0	84	16	11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	68	8	4	4	0	16	91	4	25
2020	Administration and operations	53	5	7	3	2	30	83	7	40
2020	Human resources	69	13	0	4	0	14	95	5	22
2020	Financial management	60	19	11	0	0	10	87	0	10
2020	Information technology	59	0	0	0	0	41	100	0	10
2020	Policy	63	12	3	1	1	19	93	4	69
2020	Project management	62	7	3	4	0	24	91	5	29
2020	None of the above	72	6	0	7	0	15	91	9	14
2019	Communications or public affairs	71	20	0	4	5	0	90	10	20
2019	Administration and operations	54	7	5	3	0	31	89	4	40
2019	Human resources	63	0	0	0	0	37	100	0	11
2019	Policy	60	16	7	0	0	17	92	0	57
2019	Project management	70	9	4	0	0	17	95	0	24
2019	None of the above	65	9	8	0	0	18	90	0	11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	80	16	4	0	0	0	0	96	0	25
2020	Administration and operations	71	19	0	5	2	0	2	93	7	41
2020	Human resources	91	5	0	0	0	0	4	100	0	22
2020	Financial management	79	0	21	0	0	0	0	79	0	10
2020	Information technology	80	0	10	10	0	0	0	80	10	10
2020	Policy	73	18	7	0	0	0	3	93	0	69
2020	Project management	80	6	4	0	0	3	7	96	0	29
2020	None of the above	81	5	7	0	7	0	0	86	7	15
2019	Communications or public affairs	72	15	5	4	5	0	0	86	9	21
2019	Administration and operations	82	8	0	0	3	0	8	97	3	40
2019	Human resources	91	0	0	0	0	0	9	100	0	11
2019	Policy	69	19	4	0	0	0	9	96	0	57
2019	Project management	71	13	7	4	0	0	4	88	4	24
2019	None of the above	82	10	8	0	0	0	0	92	0	11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	68	12	4	8	4	4	0	83	13	25
2020	Administration and operations	66	14	7	0	10	0	2	82	10	41
2020	Human resources	73	0	18	9	0	0	0	73	9	22
2020	Financial management	58	21	10	11	0	0	0	79	11	10
2020	Information technology	69	0	10	21	0	0	0	69	21	10
2020	Policy	71	10	10	1	4	0	3	84	6	69
2020	Project management	51	17	7	4	14	0	7	74	19	29
2020	None of the above	88	5	0	0	7	0	0	93	7	15
2019	Communications or public affairs	62	19	9	4	5	0	0	81	9	21
2019	Administration and operations	68	10	7	3	5	0	8	84	8	40
2019	Human resources	73	18	9	0	0	0	0	91	0	11
2019	Policy	70	13	2	5	2	0	9	90	7	57
2019	Project management	58	21	4	9	9	0	0	79	17	24
2019	None of the above	66	8	10	0	8	0	8	81	9	11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	48	32	16	0	0	4	84	0	25
2020	Administration and operations	47	30	12	7	5	0	77	12	41
2020	Human resources	40	32	18	9	0	0	73	9	22
2020	Financial management	58	21	10	11	0	0	79	11	10
2020	Information technology	60	10	0	30	0	0	70	30	10
2020	Policy	47	20	28	5	0	0	67	5	69
2020	Project management	24	24	35	7	3	7	52	11	29
2020	None of the above	60	26	14	0	0	0	86	0	15
2019	Communications or public affairs	58	19	15	9	0	0	77	9	21
2019	Administration and operations	50	20	20	5	3	3	72	8	40
2019	Human resources	63	28	0	9	0	0	91	9	11
2019	Policy	62	19	12	2	0	5	85	2	57
2019	Project management	53	26	17	4	0	0	79	4	24
2019	None of the above	64	16	10	0	10	0	80	10	11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	32	32	12	4	52	16	25
2020	Administration and operations	19	47	17	12	4	66	16	41
2020	Human resources	37	33	26	4	0	70	4	22
2020	Financial management	19	31	50	0	0	50	0	10
2020	Information technology	40	50	10	0	0	90	0	10
2020	Policy	20	44	26	9	2	64	10	68
2020	Project management	24	41	34	0	0	66	0	29
2020	None of the above	32	40	21	7	0	73	7	15

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	4	8	36	36	16	12	52	25
2020	Administration and operations	5	30	31	27	7	35	34	41
2020	Human resources	14	33	48	4	0	47	4	22
2020	Financial management	21	41	28	10	0	62	10	10
2020	Information technology	21	10	40	19	10	31	29	10
2020	Policy	10	24	30	20	16	34	36	68
2020	Project management	18	18	36	18	10	36	28	28
2020	None of the above	0	53	19	28	0	53	28	15
2019	Communications or public affairs	14	19	29	23	15	33	38	21
2019	Administration and operations	18	42	28	10	2	60	12	40
2019	Human resources	18	54	28	0	0	72	0	11
2019	Policy	8	35	35	21	2	43	22	57
2019	Project management	12	32	45	4	7	44	11	25
2019	None of the above	29	20	51	0	0	49	0	11

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	24	28	28	16	4	20	52	25
2020	Administration and operations	14	25	39	15	7	22	39	41
2020	Human resources	0	27	23	46	4	50	27	22
2020	Financial management	9	20	21	50	0	50	29	10
2020	Information technology	10	39	31	20	0	20	49	10
2020	Policy	20	20	33	21	6	27	40	69
2020	Project management	13	28	35	17	7	24	41	29
2020	None of the above	7	33	14	46	0	46	40	15
2019	Communications or public affairs	28	29	19	19	5	24	57	21
2019	Administration and operations	5	20	30	30	15	45	25	40
2019	Human resources	9	18	9	37	27	63	28	11
2019	Policy	10	25	38	18	9	27	35	57
2019	Project management	11	16	24	41	8	49	28	25
2019	None of the above	0	39	29	0	32	32	39	10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	8	40	21	24	4	4	50	29	25
2020	Administration and operations	45	36	12	7	0	0	81	7	41
2020	Human resources	39	40	17	4	0	0	78	4	22
2020	Financial management	51	30	19	0	0	0	81	0	10
2020	Information technology	41	39	20	0	0	0	80	0	10
2020	Policy	16	49	16	11	7	0	65	19	69
2020	Project management	30	42	10	17	0	0	72	17	29
2020	None of the above	33	47	5	14	0	0	81	14	15
2019	Communications or public affairs	10	20	31	9	25	5	32	36	20
2019	Administration and operations	33	41	13	12	0	0	75	12	40
2019	Human resources	18	28	18	8	0	27	63	11	11
2019	Policy	14	39	16	21	7	3	55	29	57
2019	Project management	40	24	8	20	7	0	64	27	25
2019	None of the above	21	35	16	28	0	0	56	28	11

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	4	24	17	36	16	4	29	54	25
2020	Administration and operations	33	32	22	12	2	0	64	14	41
2020	Human resources	35	48	17	0	0	0	83	0	22
2020	Financial management	30	31	39	0	0	0	61	0	10
2020	Information technology	51	9	20	20	0	0	60	20	10
2020	Policy	15	33	16	16	13	7	51	31	69
2020	Project management	24	35	14	24	3	0	59	27	29
2020	None of the above	35	37	15	13	0	0	72	13	14

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	46	9	17	8	0	0	66	25	24
2020	Administration and operations	48	20	10	14	5	0	3	70	20	40
2020	Human resources	59	23	9	5	0	4	0	86	5	22
2020	Financial management	40	20	10	30	0	0	0	60	30	10
2020	Information technology	40	40	10	10	0	0	0	80	10	10
2020	Policy	38	33	17	7	4	0	0	71	12	69
2020	Project management	35	41	7	14	3	0	0	76	17	29
2020	None of the above	34	41	7	5	7	0	6	79	13	15

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	24	40	21	4	8	0	4	66	12	25
2020	Administration and operations	53	29	10	2	0	3	3	87	2	40
2020	Human resources	59	27	4	0	0	9	0	95	0	22
2020	Financial management	50	29	0	10	0	11	0	89	11	10
2020	Information technology	71	29	0	0	0	0	0	100	0	10
2020	Policy	48	33	10	4	3	1	0	82	8	69
2020	Project management	49	35	6	10	0	0	0	83	10	29
2020	None of the above	61	14	0	12	7	0	6	79	21	15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	4	8	16	24	44	4	0	13	71	25
2020	Administration and operations	30	34	25	5	2	2	3	66	8	41
2020	Human resources	47	45	8	0	0	0	0	92	0	22
2020	Financial management	41	39	10	10	0	0	0	80	10	10
2020	Information technology	51	10	19	20	0	0	0	61	20	10
2020	Policy	22	23	22	15	19	0	0	45	33	69
2020	Project management	21	41	14	17	6	0	0	62	24	29
2020	None of the above	32	28	14	26	0	0	0	60	26	15
2019	Communications or public affairs	4	19	24	28	24	0	0	24	52	21
2019	Administration and operations	30	22	30	15	3	0	0	52	18	40
2019	Human resources	37	28	18	0	8	9	0	71	9	11
2019	Policy	7	36	20	21	13	3	0	45	35	57
2019	Project management	32	33	20	8	7	0	0	64	15	25
2019	None of the above	10	45	18	18	8	0	0	56	26	11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	32	32	25	4	0	4	4	69	4	25
2020	Administration and operations	53	30	15	0	0	0	2	85	0	41
2020	Human resources	46	50	4	0	0	0	0	96	0	22
2020	Financial management	71	29	0	0	0	0	0	100	0	10
2020	Information technology	61	39	0	0	0	0	0	100	0	10
2020	Policy	34	37	7	17	3	1	0	72	21	69
2020	Project management	35	51	11	3	0	0	0	86	3	29
2020	None of the above	47	34	12	0	7	0	0	81	7	15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	32	32	16	12	0	4	4	70	13	25
2020	Administration and operations	36	52	7	2	0	0	2	90	2	41
2020	Human resources	42	40	13	5	0	0	0	82	5	22
2020	Financial management	71	20	9	0	0	0	0	91	0	10
2020	Information technology	61	10	29	0	0	0	0	71	0	10
2020	Policy	37	29	11	14	7	1	0	67	22	69
2020	Project management	35	45	13	7	0	0	0	80	7	29
2020	None of the above	33	41	19	7	0	0	0	74	7	15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	24	32	28	9	0	4	4	61	9	25
2020	Administration and operations	34	37	24	3	0	0	2	72	3	41
2020	Human resources	38	43	19	0	0	0	0	81	0	21
2020	Financial management	60	20	9	0	0	0	11	90	0	10
2020	Information technology	61	29	0	10	0	0	0	90	10	10
2020	Policy	31	38	16	10	3	2	0	71	14	68
2020	Project management	24	52	20	3	0	0	0	76	3	29
2020	None of the above	46	34	19	0	0	0	0	81	0	15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	36	28	25	4	0	4	4	69	4	25
2020	Administration and operations	61	22	12	0	0	3	2	88	0	41
2020	Human resources	54	37	5	0	0	4	0	95	0	22
2020	Information technology	51	29	0	10	0	0	10	89	11	10
2020	Policy	50	30	11	3	3	1	1	82	6	69
2020	Project management	38	42	17	3	0	0	0	80	3	29
2020	None of the above	60	21	12	7	0	0	0	81	7	15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	64	12	8	8	0	4	4	83	8	25
2020	Administration and operations	61	32	2	3	0	0	2	95	3	41
2020	Human resources	64	23	4	4	4	0	0	87	9	22
2020	Financial management	91	9	0	0	0	0	0	100	0	10
2020	Information technology	71	19	0	0	0	0	10	100	0	10
2020	Policy	74	17	3	0	1	4	0	96	2	69
2020	Project management	69	24	0	3	0	3	0	96	4	29
2020	None of the above	81	14	5	0	0	0	0	95	0	15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	28	53	12	0	0	4	4	87	0	25
2020	Administration and operations	56	35	2	5	3	0	0	90	8	40
2020	Human resources	47	49	0	0	0	4	0	100	0	22
2020	Financial management	71	9	20	0	0	0	0	80	0	10
2020	Information technology	71	10	19	0	0	0	0	81	0	10
2020	Policy	34	45	7	5	3	6	0	84	9	69
2020	Project management	45	45	0	10	0	0	0	90	10	29
2020	None of the above	60	40	0	0	0	0	0	100	0	15

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	41	38	5	8	8	0	0	79	16	24
2020	Administration and operations	63	20	8	7	3	0	0	83	10	40
2020	Human resources	65	27	4	0	0	4	0	95	0	22
2020	Financial management	50	21	10	19	0	0	0	71	19	10
2020	Information technology	50	50	0	0	0	0	0	100	0	10
2020	Policy	57	28	6	6	3	0	0	85	9	69
2020	Project management	52	34	0	14	0	0	0	86	14	29
2020	None of the above	61	14	7	5	7	0	6	79	13	15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	44	28	8	16	0	4	0	75	17	25
2020	Administration and operations	65	17	7	8	0	0	2	84	8	40
2020	Human resources	57	39	0	0	0	4	0	100	0	22
2020	Financial management	71	29	0	0	0	0	0	100	0	10
2020	Information technology	81	9	10	0	0	0	0	90	0	10
2020	Policy	60	23	6	3	3	6	0	88	6	69
2020	Project management	59	28	7	3	3	0	0	87	6	29
2020	None of the above	68	27	5	0	0	0	0	95	0	15

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Administration and operations	10	46	25	10	9	0	56	19	11
2020	Policy	28	31	17	13	6	6	62	20	19
2019	Policy	14	40	26	6	14	0	54	20	15

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	100	0	11
2020	Policy	100	0	19

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Administration and operations	10	46	8	18	18	0	0	56	37	11
2020	Policy	17	32	20	21	10	0	0	49	31	19

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	25
2020	Administration and operations	5	95	40
2020	Human resources	5	95	22
2020	Financial management	21	79	10
2020	Information technology	0	100	10
2020	Policy	12	88	69
2020	Project management	3	97	29
2020	None of the above	0	100	15

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	8	92	25
2020	Administration and operations	5	95	41
2020	Human resources	10	90	22
2020	Financial management	23	77	10
2020	Information technology	0	100	10
2020	Policy	16	84	69
2020	Project management	14	86	29
2020	None of the above	0	100	15
2019	Communications or public affairs	19	81	21
2019	Administration and operations	18	82	40
2019	Human resources	46	54	11
2019	Policy	15	85	56
2019	Project management	16	84	25
2019	None of the above	28	72	11

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	36	64	11

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	64	36	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	40	32	13	0	4	8	4	82	4	25
2020	Administration and operations	57	23	10	5	0	5	0	85	5	41
2020	Human resources	78	14	4	4	0	0	0	92	4	22
2020	Financial management	61	20	9	10	0	0	0	81	10	10
2020	Information technology	70	10	0	10	10	0	0	80	20	10
2020	Policy	52	30	7	1	3	0	6	88	5	69
2020	Project management	50	40	4	4	0	4	0	93	4	28
2020	None of the above	82	0	5	0	0	7	6	94	0	15

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	40	48	12	0	55	45	25
2020	Administration and operations	44	38	16	3	46	54	41
2020	Human resources	32	44	24	0	58	42	22
2020	Financial management	20	70	10	0	78	22	10
2020	Information technology	9	80	0	11	90	10	10
2020	Policy	36	44	20	0	55	45	69
2020	Project management	31	38	24	7	55	45	29
2020	None of the above	26	67	7	0	72	28	15

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	49	51	10
2020	Administration and operations	34	66	18
2020	Policy	36	64	25

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	0	29	20	20	30	0	29	51	10
2020	Administration and operations	17	11	32	16	17	5	30	36	18
2020	Policy	16	21	16	24	25	0	36	48	25

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	9	10	10	30	40	0	19	71	10
2020	Administration and operations	5	12	32	17	28	5	18	48	18
2020	Policy	20	12	3	32	33	0	32	65	25

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	28	16	16	16	4	4	16	55	25	25
2020	Administration and operations	39	24	3	20	10	0	5	66	31	41
2020	Human resources	36	18	9	14	4	4	14	66	22	22
2020	Financial management	58	31	0	0	0	0	11	100	0	10
2020	Information technology	59	20	10	0	0	0	11	89	0	10
2020	Policy	39	23	15	3	9	3	8	70	13	69
2020	Project management	48	14	10	3	7	3	14	75	13	29
2020	None of the above	47	26	20	0	7	0	0	73	7	15
2019	Communications or public affairs	28	34	10	19	5	0	5	65	25	21
2019	Administration and operations	31	19	10	13	18	0	10	55	34	40
2019	Human resources	54	9	9	9	0	0	18	77	11	11
2019	Policy	33	14	23	12	8	2	7	52	23	56
2019	Project management	28	16	19	8	12	0	16	52	24	25
2019	None of the above	57	17	8	0	18	0	0	74	18	11

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Women and Gender Equality Canada by Question 107. With which of the following communities do you most closely identify in relation to your current job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57m. Please indicate the nature of the harassment you experienced. Other

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.