2020 Public Service Employee Survey Results for Parks Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 49 5 12 3 0 0 80 15 2407
2020 First official language - French 28 50 8 12 2 0 0 77 14 873

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 14 2 1 1 0 1 95 2 2399
2020 First official language - French 55 32 6 4 1 1 0 88 6 870
2017 First official language - English 79 15 3 2 1 0 1 94 2 3009
2017 First official language - French 53 34 4 5 1 0 1 88 7 1083
2014 First official language - English 77 16 3 2 1 1 1 94 3 2491
2014 First official language - French 53 34 7 4 2 0 1 87 6 864

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 38 9 13 3 0 0 75 16 2409
2020 First official language - French 27 42 15 13 3 0 0 69 16 869
2019 First official language - English 44 34 5 11 4 0 0 79 16 3325
2019 First official language - French 40 39 8 9 4 0 0 79 13 1044
2017 First official language - English 44 34 6 11 6 0 0 78 17 3008
2017 First official language - French 35 38 8 13 5 0 1 74 18 1083
2014 First official language - English 45 31 6 13 5 0 0 76 18 2491
2014 First official language - French 35 40 9 10 5 0 1 75 15 864

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 41 11 13 3 0 0 72 17 2399
2020 First official language - French 29 42 15 11 2 0 1 72 13 870
2019 First official language - English 32 40 9 14 5 0 0 72 19 3315
2019 First official language - French 29 42 14 11 4 0 0 71 15 1045
2018 First official language - English 25 45 9 15 6 0 0 71 20 3259
2018 First official language - French 24 44 14 12 5 0 1 68 17 1009
2017 First official language - English 28 39 10 16 7 0 0 67 24 3010
2017 First official language - French 24 41 16 13 5 0 0 66 18 1083
2014 First official language - English 23 39 10 19 8 0 0 62 27 2491
2014 First official language - French 20 41 16 17 5 0 0 62 22 863

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 36 8 8 2 0 0 82 10 2397
2020 First official language - French 38 41 10 9 2 0 0 79 11 868
2019 First official language - English 48 35 6 8 3 0 0 83 11 3309
2019 First official language - French 49 35 8 6 1 0 0 85 7 1040
2017 First official language - English 48 35 6 7 3 0 0 84 10 2997
2017 First official language - French 46 39 8 5 1 0 0 86 6 1082
2014 First official language - English 45 38 6 8 3 0 0 84 10 2492
2014 First official language - French 43 41 9 5 2 0 0 84 7 864

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 29 10 9 4 0 0 77 13 2401
2020 First official language - French 42 36 12 6 3 0 0 79 9 867
2019 First official language - English 44 32 9 9 5 0 0 77 14 3321
2019 First official language - French 45 31 11 7 4 1 1 78 11 1043
2018 First official language - English 40 34 11 9 6 0 0 75 15 3250
2018 First official language - French 42 33 13 7 4 0 1 75 12 1010
2017 First official language - English 42 32 11 10 5 0 0 74 15 3004
2017 First official language - French 39 37 11 7 5 1 1 78 11 1083
2014 First official language - English 39 33 11 11 5 0 1 73 16 2492
2014 First official language - French 34 34 16 7 4 1 3 71 12 864

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 39 8 8 3 0 0 81 11 2411
2020 First official language - French 38 42 12 6 2 0 0 80 9 872
2019 First official language - English 44 37 9 7 3 0 0 81 10 3325
2019 First official language - French 43 36 13 6 2 0 0 79 8 1045
2018 First official language - English 40 40 10 6 3 0 0 80 10 3239
2018 First official language - French 37 41 11 7 3 0 0 79 10 1003
2017 First official language - English 42 42 7 6 3 0 0 85 9 3007
2017 First official language - French 38 42 10 6 3 0 0 81 9 1084
2014 First official language - English 40 42 8 6 3 0 0 83 9 2491
2014 First official language - French 37 46 9 6 2 0 0 83 8 864

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 36 13 12 7 0 0 68 19 2409
2020 First official language - French 33 42 13 8 4 0 0 74 13 871
2019 First official language - English 30 38 13 11 7 0 0 68 19 3319
2019 First official language - French 33 38 16 10 3 0 0 71 13 1043
2018 First official language - English 26 36 15 14 9 0 0 62 23 3254
2018 First official language - French 29 37 16 10 7 0 0 67 17 1010
2017 First official language - English 30 36 12 13 8 0 0 67 21 3005
2017 First official language - French 29 38 15 11 6 0 0 68 17 1083
2014 First official language - English 25 37 13 16 8 0 0 63 24 2491
2014 First official language - French 28 39 14 14 5 0 0 67 19 864

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 41 13 11 4 0 0 72 15 2392
2020 First official language - French 29 42 16 10 4 0 0 70 14 868
2019 First official language - English 32 42 11 10 4 0 0 75 15 3300
2019 First official language - French 30 40 14 10 5 0 0 71 15 1038
2018 First official language - English 29 41 13 11 6 0 0 70 17 3257
2018 First official language - French 26 39 16 13 5 0 0 66 18 1008
2017 First official language - English 31 43 10 11 5 0 0 74 16 3004
2017 First official language - French 26 43 14 12 5 0 0 69 17 1083

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 38 9 5 2 0 0 84 7 2395
2020 First official language - French 40 42 12 5 2 0 0 81 7 870
2019 First official language - English 50 35 8 5 3 0 0 84 8 3304
2019 First official language - French 42 37 13 5 3 0 0 80 7 1039
2018 First official language - English 47 38 8 5 2 0 0 85 7 3255
2018 First official language - French 38 43 11 5 2 0 0 81 8 1005
2017 First official language - English 46 37 8 6 3 0 0 84 8 3006
2017 First official language - French 36 43 11 5 4 0 0 80 9 1078
2014 First official language - English 43 38 10 5 2 1 0 83 8 2488
2014 First official language - French 38 38 13 8 1 2 0 78 9 861

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 36 12 10 6 0 0 71 17 2401
2020 First official language - French 34 38 15 7 5 0 0 73 12 869
2019 First official language - English 36 36 12 10 6 0 0 72 17 3313
2019 First official language - French 34 37 15 9 4 0 0 72 13 1040
2018 First official language - English 31 39 12 11 7 0 0 70 19 3251
2018 First official language - French 29 40 16 9 7 0 0 69 15 1005
2017 First official language - English 33 36 12 11 8 0 0 70 19 3007
2017 First official language - French 30 38 17 9 6 0 0 69 15 1079

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 32 8 3 1 0 0 88 4 2399
2020 First official language - French 50 38 8 3 1 0 0 88 4 868
2019 First official language - English 60 28 7 3 2 0 0 88 4 3304
2019 First official language - French 53 33 10 2 1 0 0 86 3 1037
2018 First official language - English 57 32 7 3 1 0 0 89 4 3237
2018 First official language - French 50 37 8 3 2 0 0 87 5 1003
2017 First official language - English 60 31 6 2 1 0 0 91 3 3003
2017 First official language - French 51 36 9 3 1 0 0 87 4 1080
2014 First official language - English 69 24 4 2 1 0 0 94 2 2488
2014 First official language - French 59 33 6 2 0 0 0 92 2 864

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 38 9 9 5 0 0 77 14 2398
2020 First official language - French 33 41 12 9 5 0 0 74 14 869
2019 First official language - English 34 37 10 11 6 0 0 72 18 3315
2019 First official language - French 29 41 13 12 5 0 0 70 17 1037
2018 First official language - English 29 40 11 11 8 0 0 70 20 3245
2018 First official language - French 26 39 16 12 7 0 0 65 19 1002
2017 First official language - English 32 41 9 12 6 0 0 74 18 3001
2017 First official language - French 24 42 14 12 6 0 1 67 19 1080
2014 First official language - English 25 44 10 13 8 0 0 69 21 2489
2014 First official language - French 19 41 20 12 7 0 0 60 20 864

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 34 12 8 5 0 0 76 13 2405
2020 First official language - French 38 37 15 6 4 0 0 75 10 872
2019 First official language - English 39 33 13 10 6 0 0 72 16 3313
2019 First official language - French 35 35 16 11 3 0 0 69 15 1039
2018 First official language - English 34 35 13 10 7 0 0 70 17 3233
2018 First official language - French 28 37 17 11 6 0 0 65 17 999
2017 First official language - English 39 35 11 10 5 0 0 74 15 2998
2017 First official language - French 31 38 18 8 5 0 1 69 14 1082
2014 First official language - English 35 37 12 11 6 0 0 72 17 2490
2014 First official language - French 26 42 15 12 4 0 0 68 16 864

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 39 13 10 4 0 0 73 14 2403
2020 First official language - French 28 46 14 8 3 0 0 75 11 870
2019 First official language - English 35 39 12 10 4 0 0 75 13 3297
2019 First official language - French 31 40 18 7 3 0 0 72 10 1033
2018 First official language - English 31 39 14 10 6 1 0 70 16 3245
2018 First official language - French 28 39 18 12 3 0 0 67 15 1004
2017 First official language - English 37 38 11 10 4 0 0 75 14 2999
2017 First official language - French 28 44 15 8 4 0 1 73 12 1081
2014 First official language - English 33 40 12 10 4 0 0 73 14 2492
2014 First official language - French 25 43 19 9 4 0 1 68 13 862

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 36 8 5 2 0 0 86 7 2407
2020 First official language - French 46 40 9 4 1 0 0 86 5 871
2019 First official language - English 52 35 7 5 2 0 0 86 7 3330
2019 First official language - French 49 36 10 3 1 0 0 85 5 1046
2018 First official language - English 50 35 9 5 2 0 0 85 6 3254
2018 First official language - French 45 37 10 5 2 0 0 83 7 1005
2017 First official language - English 52 35 7 4 2 0 0 87 6 2999
2017 First official language - French 46 39 9 5 2 0 0 85 6 1076
2014 First official language - English 52 35 8 4 1 0 0 87 5 2492
2014 First official language - French 45 41 10 3 1 0 0 86 4 861

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 34 20 9 6 0 0 65 15 2383
2020 First official language - French 35 34 19 8 4 0 0 68 13 864
2019 First official language - English 38 29 20 8 5 0 1 67 13 3317
2019 First official language - French 42 32 15 7 4 0 1 74 11 1036
2018 First official language - English 37 30 18 8 6 0 1 67 14 3263
2018 First official language - French 39 32 17 7 4 0 0 71 11 1008
2017 First official language - English 36 33 17 7 4 0 1 70 12 3010
2017 First official language - French 40 34 14 7 3 0 1 75 10 1083
2014 First official language - English 33 30 21 10 5 0 1 63 15 2491
2014 First official language - French 36 38 15 7 4 0 0 74 11 863

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 24 40 21 6 0 0 27 32 2408
2020 First official language - French 7 30 39 17 6 1 0 23 37 873
2019 First official language - English 9 21 35 20 13 1 1 34 30 3309
2019 First official language - French 8 28 30 20 12 1 1 33 36 1043
2018 First official language - English 9 22 36 21 10 1 1 31 32 3250
2018 First official language - French 9 25 34 21 10 0 2 31 34 1005
2017 First official language - English 8 21 37 19 11 1 3 31 30 2995
2017 First official language - French 7 27 32 17 12 1 4 31 35 1074
2014 First official language - English 10 28 35 17 7 1 2 25 39 2484
2014 First official language - French 9 28 32 19 7 2 2 27 39 857

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 19 28 30 14 1 0 44 27 2399
2020 First official language - French 12 19 29 25 11 3 1 38 32 869
2019 First official language - English 10 18 28 24 18 2 1 43 28 3307
2019 First official language - French 10 20 28 22 15 5 1 39 32 1041
2018 First official language - English 12 19 27 24 15 2 2 40 32 3242
2018 First official language - French 10 20 30 23 13 2 1 38 31 996
2017 First official language - English 9 17 28 21 19 2 3 42 28 2986
2017 First official language - French 8 20 27 20 18 5 4 41 30 1075
2014 First official language - English 13 24 29 18 13 2 2 32 38 2486
2014 First official language - French 10 22 33 19 10 4 3 30 34 857

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 26 34 16 8 1 1 24 41 2405
2020 First official language - French 17 32 32 14 4 1 1 18 50 870
2019 First official language - English 14 24 30 17 12 2 2 30 39 3313
2019 First official language - French 18 26 28 13 10 3 3 25 46 1040
2018 First official language - English 16 24 29 16 10 2 3 28 42 3247
2018 First official language - French 19 30 30 12 6 2 1 18 51 1004
2017 First official language - English 14 23 29 16 12 3 5 30 39 2988
2017 First official language - French 17 28 27 12 9 3 4 23 48 1077
2014 First official language - English 17 26 29 15 9 2 3 25 45 2483
2014 First official language - French 19 27 29 13 5 2 4 20 49 859

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 11 32 37 15 0 1 53 15 2396
2020 First official language - French 5 18 37 30 9 0 1 40 23 868
2019 First official language - English 3 8 26 34 25 1 3 61 12 3293
2019 First official language - French 5 14 32 25 20 1 3 46 20 1036
2018 First official language - English 4 9 28 34 19 1 3 56 14 3233
2018 First official language - French 5 18 32 27 14 1 3 42 24 1001
2017 First official language - English 4 8 25 31 25 1 6 59 13 2972
2017 First official language - French 6 16 29 28 14 1 6 46 23 1075
2014 First official language - English 5 11 28 31 20 1 4 53 17 2478
2014 First official language - French 5 16 34 26 14 2 3 42 22 855

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 21 29 21 13 1 1 35 35 2399
2020 First official language - French 13 23 28 23 10 1 2 34 37 872
2019 First official language - English 15 17 26 21 17 1 2 40 34 3311
2019 First official language - French 15 21 23 19 17 2 2 38 38 1040
2018 First official language - English 17 22 27 19 13 1 2 32 40 3243
2018 First official language - French 19 24 25 18 10 1 3 30 44 1001
2017 First official language - English 14 19 26 19 17 2 4 38 34 2990
2017 First official language - French 13 23 25 18 14 1 6 34 39 1075
2014 First official language - English 22 26 25 11 12 1 2 24 51 2486
2014 First official language - French 25 26 23 13 8 2 3 22 54 861

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 17 28 28 16 2 2 45 27 2395
2020 First official language - French 12 21 24 24 14 3 3 40 35 867
2019 First official language - English 11 16 25 21 21 3 3 45 29 3301
2019 First official language - French 12 23 25 17 16 5 3 36 38 1039
2018 First official language - English 11 18 26 21 17 3 3 41 32 3231
2018 First official language - French 15 22 24 20 13 3 3 35 40 1000
2017 First official language - English 9 14 24 22 21 3 6 48 25 2989
2017 First official language - French 10 20 26 18 15 6 6 37 33 1078
2014 First official language - English 10 18 26 22 17 2 5 43 30 2481
2014 First official language - French 10 24 28 19 9 6 4 31 38 860

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 25 34 17 8 1 1 26 39 2398
2020 First official language - French 9 25 38 17 6 3 2 24 36 871
2019 First official language - English 14 20 28 17 16 2 3 35 36 3304
2019 First official language - French 11 24 30 17 12 3 2 31 37 1039
2018 First official language - English 14 23 29 17 12 3 3 30 39 3244
2018 First official language - French 13 26 33 17 7 3 2 25 40 1006
2017 First official language - English 13 20 28 15 15 4 6 32 37 2990
2017 First official language - French 9 24 32 15 10 4 5 27 37 1080
2014 First official language - English 16 22 31 14 11 3 4 26 41 2483
2014 First official language - French 11 27 33 13 8 3 4 23 41 860

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 15 37 27 13 0 1 41 21 2405
2020 First official language - French 5 17 36 29 10 1 1 40 23 869
2019 First official language - English 12 19 32 21 12 1 2 34 33 3315
2019 First official language - French 10 22 32 21 11 2 1 34 33 1039
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 31 19 14 8 4 2 57 23 2401
2020 First official language - French 24 36 17 9 5 6 4 66 16 871
2019 First official language - English 27 32 15 13 9 3 2 62 22 3322
2019 First official language - French 23 31 16 13 8 5 4 60 22 1041
2018 First official language - English 18 32 20 14 10 5 1 53 25 3255
2018 First official language - French 17 36 17 12 11 4 2 57 24 1005
2017 First official language - English 23 31 15 13 11 4 3 59 26 3008
2017 First official language - French 19 33 17 14 8 5 4 57 24 1080
2014 First official language - English 28 34 13 13 7 3 2 65 21 2496
2014 First official language - French 20 31 20 12 7 3 7 57 21 867

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 30 10 13 7 1 0 70 20 2394
2020 First official language - French 47 35 8 5 4 1 0 83 9 872
2019 First official language - English 41 29 10 12 7 0 0 71 19 3321
2019 First official language - French 45 32 9 8 5 0 0 78 13 1046
2018 First official language - English 34 32 10 14 9 1 0 67 23 3250
2018 First official language - French 37 36 10 10 6 0 0 74 16 1005
2017 First official language - English 38 31 9 13 9 0 0 69 22 3004
2017 First official language - French 39 38 10 7 5 0 0 77 12 1081
2014 First official language - English 39 30 10 12 8 1 0 70 20 2496
2014 First official language - French 36 37 10 10 5 1 0 75 15 866

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 32 8 9 4 0 0 79 13 2393
2020 First official language - French 50 37 7 4 2 0 0 88 6 869
2019 First official language - English 43 36 8 9 4 0 0 80 13 3323
2019 First official language - French 45 37 8 6 4 0 0 82 10 1043
2018 First official language - English 40 37 9 9 5 0 0 77 13 3246
2018 First official language - French 38 42 10 7 3 0 0 80 10 1004
2017 First official language - English 39 39 8 10 4 0 0 78 14 3004
2017 First official language - French 38 46 9 6 2 0 0 84 8 1083
2014 First official language - English 37 42 9 9 3 0 0 79 12 2494
2014 First official language - French 38 45 10 4 2 0 0 83 7 866

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 36 11 6 3 1 0 80 9 2388
2020 First official language - French 42 41 12 3 1 0 0 83 5 866
2019 First official language - English 43 37 10 7 3 1 0 80 10 3325
2019 First official language - French 39 41 13 5 2 1 0 80 7 1044
2018 First official language - English 36 41 12 6 4 1 0 77 10 3255
2018 First official language - French 33 44 13 7 2 1 0 78 9 1005

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 26 10 5 3 3 1 82 8 2399
2020 First official language - French 50 30 7 3 3 5 3 86 6 871
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 26 12 5 3 0 2 79 8 2405
2020 First official language - French 49 30 11 5 2 1 2 82 7 869
2019 First official language - English 45 28 14 6 4 1 3 76 10 3325
2019 First official language - French 41 31 15 5 2 1 5 77 8 1043

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 31 11 10 6 0 0 73 16 2405
2020 First official language - French 39 35 14 7 5 0 1 75 11 867
2019 First official language - English 38 32 13 9 7 0 0 71 16 3329
2019 First official language - French 38 32 15 9 5 1 0 71 14 1044
2018 First official language - English 38 33 11 9 8 0 0 72 17 3247
2018 First official language - French 32 38 14 10 6 1 0 71 15 1008
2017 First official language - English 38 33 10 11 8 0 0 72 18 3008
2017 First official language - French 32 38 13 9 7 0 1 71 16 1080
2014 First official language - English 39 32 12 10 6 1 0 72 16 2493
2014 First official language - French 33 39 12 10 5 0 1 73 15 866

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 22 13 6 5 1 1 75 12 2401
2020 First official language - French 46 28 13 5 5 3 1 77 10 868

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 30 8 8 5 0 0 78 13 2405
2020 First official language - French 46 33 10 6 4 0 1 79 10 870
2019 First official language - English 47 30 10 8 5 1 0 77 13 3316
2019 First official language - French 43 36 10 7 3 1 0 80 10 1046
2018 First official language - English 42 32 10 8 6 0 0 75 15 3237
2018 First official language - French 38 36 13 9 4 1 0 74 13 1006
2017 First official language - English 44 31 8 9 6 0 0 76 16 3010
2017 First official language - French 39 37 10 8 4 0 0 77 13 1083
2014 First official language - English 43 32 9 9 6 0 0 76 15 2494
2014 First official language - French 39 37 13 8 3 0 0 76 11 862

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 2408
2020 First official language - French 45 55 871

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 16 10 4 3 3 11 81 7 2410
2020 First official language - French 54 25 6 3 2 4 6 88 5 868

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 25 9 7 5 0 0 80 12 2410
2020 First official language - French 50 31 9 6 3 0 1 81 10 873
2019 First official language - English 53 27 8 7 5 0 0 80 12 3329
2019 First official language - French 47 31 10 7 4 1 0 79 11 1043
2018 First official language - English 47 28 10 8 6 0 0 75 15 3241
2018 First official language - French 41 30 14 8 6 0 0 71 14 1006
2017 First official language - English 51 26 8 8 6 0 0 77 14 3008
2017 First official language - French 46 31 11 6 6 0 0 77 12 1080
2014 First official language - English 49 29 9 7 5 0 0 78 13 2495
2014 First official language - French 40 35 13 6 6 0 0 75 12 863
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 28 13 10 5 5 0 70 16 2410
2020 First official language - French 31 36 14 6 4 8 0 74 11 870
2019 First official language - English 35 32 13 10 6 4 0 70 16 3312
2019 First official language - French 27 34 17 8 6 8 0 66 15 1044
2018 First official language - English 33 29 15 11 8 4 0 65 19 3255
2018 First official language - French 24 35 19 10 6 7 0 63 16 1009
2017 First official language - English 36 30 13 10 6 5 0 69 17 3009
2017 First official language - French 24 38 14 10 5 8 1 68 16 1081
2014 First official language - English 31 32 13 11 7 5 0 66 20 2492
2014 First official language - French 19 37 18 11 6 7 1 62 18 865

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 32 13 13 7 2 0 66 21 2404
2020 First official language - French 28 37 17 8 6 4 0 69 14 870
2019 First official language - English 32 30 14 13 9 2 0 64 22 3312
2019 First official language - French 26 33 19 10 7 4 0 62 18 1042
2018 First official language - English 29 30 14 15 10 2 0 60 26 3246
2018 First official language - French 23 34 21 13 7 3 0 59 20 1008
2017 First official language - English 31 31 12 14 8 2 0 64 23 3004
2017 First official language - French 22 37 18 12 6 4 1 62 19 1083
2014 First official language - English 27 31 14 15 11 2 0 59 27 2489
2014 First official language - French 19 32 24 10 10 4 0 54 21 866

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 33 17 17 10 3 0 55 27 2408
2020 First official language - French 19 36 23 10 7 6 0 58 18 871
2019 First official language - English 22 30 16 17 11 3 0 53 30 3309
2019 First official language - French 20 28 26 12 7 6 0 52 21 1043
2018 First official language - English 18 29 17 19 13 4 0 49 33 3248
2018 First official language - French 15 30 28 16 6 5 0 48 23 1007
2017 First official language - English 21 29 16 18 11 4 1 53 30 3001
2017 First official language - French 15 33 23 13 7 9 1 53 22 1084
2014 First official language - English 16 33 15 20 12 4 1 50 34 2488
2014 First official language - French 12 33 22 17 9 7 0 49 28 867

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 35 15 18 12 2 0 55 30 2410
2020 First official language - French 19 38 20 14 7 3 0 59 21 873
2019 First official language - English 19 30 15 19 14 2 0 50 34 3314
2019 First official language - French 18 34 20 15 9 4 0 54 25 1044
2018 First official language - English 17 28 15 21 16 2 0 46 38 3246
2018 First official language - French 15 34 23 18 8 3 0 50 26 1007
2017 First official language - English 20 30 13 19 13 4 0 52 34 3007
2017 First official language - French 16 40 20 13 7 4 0 59 20 1084
2014 First official language - English 16 30 15 22 15 3 0 47 38 2488
2014 First official language - French 14 39 20 16 7 3 0 55 24 865

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 17 12 9 8 16 7 63 21 2408
2020 First official language - French 41 24 16 7 6 3 2 69 14 873
2019 First official language - English 28 16 14 11 9 17 5 56 26 3321
2019 First official language - French 43 22 13 8 7 4 3 70 16 1043
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 40 16 10 4 1 0 71 14 2408
2020 First official language - French 27 47 16 6 1 1 0 76 8 871
2019 First official language - English 30 41 15 9 4 1 0 72 13 3319
2019 First official language - French 30 42 18 7 2 1 0 73 9 1045
2018 First official language - English 29 40 15 11 5 1 0 69 16 3258
2018 First official language - French 27 44 17 8 3 0 0 72 11 1006
2017 First official language - English 34 39 13 10 4 1 0 73 14 3007
2017 First official language - French 27 46 15 6 4 1 0 75 10 1080
2014 First official language - English 29 40 14 11 5 1 0 70 16 2485
2014 First official language - French 24 46 17 9 2 2 0 72 11 867

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 37 20 19 6 2 0 53 26 2396
2020 First official language - French 15 40 22 15 4 3 0 58 20 868
2019 First official language - English 17 32 20 20 8 3 0 51 28 3318
2019 First official language - French 16 33 24 16 6 4 0 52 23 1040

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 34 12 11 4 2 0 72 15 2400
2020 First official language - French 30 43 12 8 4 2 0 75 13 871
2019 First official language - English 34 34 13 10 6 2 1 70 17 3322
2019 First official language - French 33 36 14 11 4 2 1 72 14 1046
2018 First official language - English 34 35 13 10 6 2 1 71 16 3258
2018 First official language - French 26 42 14 11 5 1 1 69 16 1007
2017 First official language - English 36 32 12 9 5 4 1 72 15 3003
2017 First official language - French 28 39 13 11 5 4 1 70 17 1079
2014 First official language - English 36 36 10 9 5 3 1 75 14 2486
2014 First official language - French 26 43 10 10 6 3 1 73 17 865

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 36 18 7 4 1 0 71 11 2402
2020 First official language - French 29 43 19 5 3 2 0 73 8 871
2019 First official language - English 33 36 17 9 4 1 0 70 13 3314
2019 First official language - French 28 41 19 6 4 3 0 71 10 1040
2018 First official language - English 30 36 18 10 5 1 0 67 15 3242
2018 First official language - French 25 40 20 9 4 2 0 66 13 1001

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 26 17 14 12 7 1 53 29 2406
2020 First official language - French 22 32 17 11 8 9 2 60 21 867
2019 First official language - English 24 26 16 15 13 5 2 53 29 3327
2019 First official language - French 19 28 20 13 9 8 2 53 25 1039
2018 First official language - English 22 26 17 14 14 6 1 52 30 3256
2018 First official language - French 18 29 20 13 12 7 2 51 27 1005
2017 First official language - English 22 25 15 16 14 7 2 51 33 3004
2017 First official language - French 15 26 18 13 11 13 4 50 29 1080
2014 First official language - English 19 27 16 17 14 6 1 49 33 2487
2014 First official language - French 14 27 18 17 13 9 2 47 33 866

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 33 17 15 9 2 0 58 24 2399
2020 First official language - French 22 37 20 12 6 2 0 61 19 869
2019 First official language - English 25 32 15 14 11 3 0 58 26 3325
2019 First official language - French 20 35 20 13 8 3 0 57 23 1041
2018 First official language - English 21 30 17 16 12 3 0 53 29 3260
2018 First official language - French 16 30 23 19 9 3 0 48 29 1004
2017 First official language - English 25 33 14 16 9 4 1 60 25 3008
2017 First official language - French 18 34 22 13 8 5 1 55 22 1083
2014 First official language - English 21 31 14 17 12 4 1 54 30 2489
2014 First official language - French 15 33 22 16 7 4 3 52 25 866

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 29 17 16 14 2 2 52 31 2408
2020 First official language - French 22 28 19 16 11 2 3 52 28 872
2019 First official language - English 21 29 15 15 15 2 2 53 31 3326
2019 First official language - French 19 28 19 16 14 3 2 49 31 1045
2018 First official language - English 18 29 15 17 17 2 2 49 35 3256
2018 First official language - French 15 27 21 20 14 3 1 44 35 1003
2017 First official language - English 22 28 14 16 14 3 3 54 32 3004
2017 First official language - French 16 29 17 15 13 5 4 50 31 1083
2014 First official language - English 21 27 12 16 17 3 3 52 35 2490
2014 First official language - French 14 30 17 16 12 4 8 49 32 865

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 25 15 5 3 1 2 76 9 2409
2020 First official language - French 50 23 14 6 3 1 3 76 9 872
2019 First official language - English 48 25 14 6 3 1 3 76 9 3312
2019 First official language - French 49 22 15 5 2 1 6 76 8 1040

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 27 16 7 4 1 2 73 11 2407
2020 First official language - French 45 25 17 7 2 1 2 73 10 870
2019 First official language - English 41 26 17 7 5 2 3 70 12 3306
2019 First official language - French 39 21 19 9 6 1 5 64 16 1044

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 78 9 5 2 2 3 2 92 3 2404
2020 First official language - French 75 10 4 3 3 2 3 89 6 871
2019 First official language - English 77 9 4 2 2 3 4 92 4 3302
2019 First official language - French 75 10 4 2 2 2 5 91 5 1041

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 77 9 4 1 1 2 6 93 3 2403
2020 First official language - French 72 11 3 3 2 2 7 91 5 872
2019 First official language - English 76 8 4 2 2 2 7 92 4 3307
2019 First official language - French 75 6 3 1 2 2 11 93 4 1036

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 45 14 10 3 2 0 72 14 2401
2020 First official language - French 21 47 18 8 3 3 0 70 11 871
2019 First official language - English 23 44 15 11 5 2 0 68 16 3331
2019 First official language - French 19 39 25 10 4 4 0 60 15 1044
2018 First official language - English 22 39 18 11 7 2 0 63 19 3263
2018 First official language - French 18 36 25 12 6 3 0 55 19 1006
2017 First official language - English 25 39 16 11 6 3 0 66 18 3008
2017 First official language - French 17 38 24 10 6 5 1 58 17 1084

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 41 12 7 3 1 0 78 10 2401
2020 First official language - French 33 46 13 5 2 2 0 80 7 869
2019 First official language - English 38 37 14 7 4 1 0 76 11 3321
2019 First official language - French 34 41 15 5 3 2 0 77 8 1040
2018 First official language - English 37 39 13 6 3 1 0 78 10 3238
2018 First official language - French 33 46 13 4 2 2 0 80 7 1000
2017 First official language - English 41 38 10 6 3 2 0 81 9 3004
2017 First official language - French 33 47 11 4 3 3 0 82 7 1082
2014 First official language - English 40 38 11 7 2 2 0 80 10 2492
2014 First official language - French 32 46 11 6 1 3 0 81 7 863

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 34 16 7 2 4 0 73 10 2403
2020 First official language - French 31 40 16 4 2 6 1 76 6 869
2019 First official language - English 40 32 16 6 2 3 0 75 8 3324
2019 First official language - French 36 37 16 3 3 3 1 77 6 1043
2018 First official language - English 37 35 15 6 3 3 0 75 9 3228
2018 First official language - French 32 40 17 5 3 3 0 74 8 1003
2017 First official language - English 41 32 15 5 2 4 1 77 7 3004
2017 First official language - French 28 42 16 5 4 5 1 74 9 1083
2014 First official language - English 40 34 14 5 2 5 1 78 7 2491
2014 First official language - French 31 41 13 4 3 7 1 78 8 865

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 33 19 9 3 5 1 68 12 2409
2020 First official language - French 28 33 21 6 2 9 1 68 9 873

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 30 9 5 3 2 1 82 8 2402
2020 First official language - French 44 37 8 4 2 2 3 85 6 870

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 31 8 5 3 0 0 84 8 2402
2020 First official language - French 51 38 5 3 3 0 0 90 5 870
2019 First official language - English 52 32 7 5 3 0 0 84 8 3324
2019 First official language - French 52 32 9 5 2 0 0 84 7 1043
2018 First official language - English 47 36 9 5 3 0 0 82 8 3235
2018 First official language - French 42 42 8 5 3 0 0 84 8 1003
2017 First official language - English 50 34 7 5 3 0 0 84 9 3004
2017 First official language - French 42 42 9 4 2 1 0 85 6 1084
2014 First official language - English 48 34 9 5 3 0 0 82 9 2485
2014 First official language - French 43 39 12 3 2 0 0 82 6 863

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 31 12 8 4 0 0 77 12 2397
2020 First official language - French 45 36 12 5 2 0 0 81 7 868
2019 First official language - English 46 30 12 8 4 0 0 76 12 3323
2019 First official language - French 46 30 14 7 3 0 0 76 10 1042
2018 First official language - English 42 31 14 7 6 1 0 73 13 3232
2018 First official language - French 39 35 16 7 4 0 0 73 11 1002
2017 First official language - English 45 31 11 9 4 0 0 76 13 3002
2017 First official language - French 40 35 14 6 4 1 0 76 10 1082
2014 First official language - English 40 35 12 9 4 0 0 74 14 2489
2014 First official language - French 33 36 17 8 4 2 0 71 11 866

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 33 12 9 4 0 0 75 13 2391
2020 First official language - French 42 37 12 5 3 1 0 79 8 864
2019 First official language - English 41 32 11 10 5 0 0 74 15 3318
2019 First official language - French 41 33 14 9 3 0 0 74 12 1041
2018 First official language - English 37 33 14 10 6 0 0 70 15 3228
2018 First official language - French 34 37 17 8 4 0 0 71 12 998
2017 First official language - English 39 34 11 10 5 0 0 73 15 3002
2017 First official language - French 35 39 16 6 4 1 0 74 10 1083
2014 First official language - English 34 36 12 12 5 0 0 71 17 2493
2014 First official language - French 31 37 18 9 5 1 0 68 14 866

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 24 16 9 4 2 0 70 14 2398
2020 First official language - French 46 28 14 5 4 3 1 76 9 870
2019 First official language - English 41 26 16 9 5 3 1 69 14 3330
2019 First official language - French 41 27 15 8 6 3 1 71 14 1039
2018 First official language - English 38 25 17 11 6 3 1 65 18 3236
2018 First official language - French 35 29 17 9 6 3 0 67 15 1004
2017 First official language - English 39 24 16 10 6 4 1 67 16 3001
2017 First official language - French 39 29 14 8 5 4 1 71 13 1083
2014 First official language - English 39 25 16 11 5 4 0 67 16 2491
2014 First official language - French 33 28 17 9 5 7 1 66 16 866
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 22 41 37 2411
2020 First official language - French 25 44 32 871
2019 First official language - English 28 35 37 3326
2019 First official language - French 27 41 32 1045
2018 First official language - English 28 34 38 3230
2018 First official language - French 23 42 36 1000
2017 First official language - English 29 35 37 3002
2017 First official language - French 24 46 30 1082
2014 First official language - English 24 37 39 2489
2014 First official language - French 24 45 31 865

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 19 35 16 9 14 7 535
2020 First official language - French 17 34 24 6 9 11 221
2019 First official language - English 9 20 12 11 41 6 971
2019 First official language - French 14 27 16 8 29 6 296
2018 First official language - English 11 22 11 11 39 6 944
2018 First official language - French 17 28 21 4 21 8 242
2017 First official language - English 11 20 10 11 42 5 838
2017 First official language - French 13 23 20 8 29 7 259
2014 First official language - English 12 31 12 20 9999 24 580
2014 First official language - French 12 30 21 8 9999 30 199
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 2404
2020 First official language - French 9 91 873
2019 First official language - English 15 85 3323
2019 First official language - French 14 86 1039
2018 First official language - English 17 83 3254
2018 First official language - French 13 87 1009

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 294
2020 First official language - French 44 56 70
2019 First official language - English 51 49 457
2019 First official language - French 50 50 134
2018 First official language - English 52 48 521
2018 First official language - French 47 53 119

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 294
2020 First official language - French 71 29 70
2019 First official language - English 49 51 457
2019 First official language - French 50 50 134
2018 First official language - English 51 49 521
2018 First official language - French 62 38 118

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 294
2020 First official language - French 8 92 70
2019 First official language - English 7 93 457
2019 First official language - French 4 96 134
2018 First official language - English 7 93 518
2018 First official language - French 8 92 118

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 294
2020 First official language - French 13 87 70
2019 First official language - English 29 71 457
2019 First official language - French 17 83 134
2018 First official language - English 28 72 521
2018 First official language - French 7 93 118

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 457
2019 First official language - French 3 97 134

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 294
2020 First official language - French 44 56 70
2019 First official language - English 48 52 453
2019 First official language - French 33 67 134
2018 First official language - English 43 57 521
2018 First official language - French 42 58 118

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 294
2020 First official language - French 51 49 70
2019 First official language - English 38 62 453
2019 First official language - French 44 56 134
2018 First official language - English 37 63 519
2018 First official language - French 55 45 118

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 47 53 294
2020 First official language - French 51 49 70
2019 First official language - English 46 54 453
2019 First official language - French 40 60 134
2018 First official language - English 45 55 519
2018 First official language - French 45 55 118

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 294
2020 First official language - French 29 71 70
2019 First official language - English 43 57 453
2019 First official language - French 37 63 134
2018 First official language - English 41 59 519
2018 First official language - French 43 57 118

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 294
2020 First official language - French 42 58 70
2019 First official language - English 34 66 453
2019 First official language - French 31 69 134
2018 First official language - English 32 68 516
2018 First official language - French 23 77 118

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 294
2020 First official language - French 52 48 70
2019 First official language - English 62 38 453
2019 First official language - French 64 36 134
2018 First official language - English 58 42 524
2018 First official language - French 58 42 118

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 294
2020 First official language - French 27 73 70
2019 First official language - English 38 62 453
2019 First official language - French 37 63 134
2018 First official language - English 34 66 519
2018 First official language - French 37 63 118

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 294
2020 First official language - French 8 92 70
2019 First official language - English 15 85 453
2019 First official language - French 9 91 134
2018 First official language - English 14 86 517
2018 First official language - French 4 96 118

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 294
2020 First official language - French 23 77 70
2019 First official language - English 16 84 453
2019 First official language - French 14 86 134
2018 First official language - English 10 90 516
2018 First official language - French 16 84 118

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 294
2020 First official language - French 59 41 70
2019 First official language - English 46 54 453
2019 First official language - French 41 59 134
2018 First official language - English 41 59 519
2018 First official language - French 45 55 118

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 25 75 294
2020 First official language - French 20 80 70
2019 First official language - English 34 66 453
2019 First official language - French 24 76 134
2018 First official language - English 34 66 523
2018 First official language - French 20 80 118

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 294
2020 First official language - French 10 90 70
2019 First official language - English 15 85 453
2019 First official language - French 12 88 134
2018 First official language - English 12 88 517
2018 First official language - French 9 91 118

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 294
2020 First official language - French 58 42 70
2019 First official language - English 53 47 450
2019 First official language - French 63 37 134
2018 First official language - English 56 44 523
2018 First official language - French 60 40 118

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 294
2020 First official language - French 30 70 70
2019 First official language - English 31 69 450
2019 First official language - French 25 75 134
2018 First official language - English 27 73 519
2018 First official language - French 35 65 118

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 294
2020 First official language - French 18 82 70
2019 First official language - English 16 84 450
2019 First official language - French 16 84 134
2018 First official language - English 13 87 516
2018 First official language - French 14 86 118

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 294
2020 First official language - French 35 65 70
2019 First official language - English 16 84 450
2019 First official language - French 19 81 134
2018 First official language - English 13 87 519
2018 First official language - French 20 80 118

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 294
2020 First official language - French 11 89 70
2019 First official language - English 11 89 450
2019 First official language - French 15 85 134
2018 First official language - English 10 90 517
2018 First official language - French 9 91 118

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 450
2019 First official language - French 8 92 134
2018 First official language - English 6 94 517
2018 First official language - French 5 95 118

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 294
2020 First official language - French 13 87 70
2019 First official language - English 20 80 450
2019 First official language - French 19 81 134
2018 First official language - English 16 84 518
2018 First official language - French 15 85 118

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 294
2020 First official language - French 20 80 70
2019 First official language - English 10 90 450
2019 First official language - French 10 90 134
2018 First official language - English 11 89 518
2018 First official language - French 12 88 118

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 294
2020 First official language - French 19 81 70
2019 First official language - English 25 75 450
2019 First official language - French 15 85 134
2018 First official language - English 26 74 520
2018 First official language - French 24 76 118

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 421
2019 First official language - French 13 87 125
2018 First official language - English 15 85 485
2018 First official language - French 14 86 112

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 421
2019 First official language - French 20 80 125
2018 First official language - English 29 71 487
2018 First official language - French 14 86 112

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 421
2019 First official language - French 11 89 125
2018 First official language - English 12 88 485
2018 First official language - French 16 84 112

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 421
2019 First official language - French 11 89 125
2018 First official language - English 8 92 485
2018 First official language - French 10 90 112

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 421
2019 First official language - French 9 91 125
2018 First official language - English 11 89 485
2018 First official language - French 15 85 112

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 421
2019 First official language - French 8 92 125
2018 First official language - English 9 91 485
2018 First official language - French 7 93 112

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 421
2019 First official language - French 4 96 125
2018 First official language - English 3 97 485
2018 First official language - French 4 96 111

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 421
2019 First official language - French 14 86 125
2018 First official language - English 12 88 485
2018 First official language - French 15 85 112

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 421
2019 First official language - French 13 87 125
2018 First official language - English 9 91 485
2018 First official language - French 11 89 113

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 421
2019 First official language - French 30 70 125
2018 First official language - English 28 72 485
2018 First official language - French 31 69 112

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 421
2019 First official language - French 11 89 125
2018 First official language - English 8 92 486
2018 First official language - French 15 85 112

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 421
2019 First official language - French 38 62 125
2018 First official language - English 42 58 489
2018 First official language - French 45 55 113

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 58 42 421
2019 First official language - French 42 58 125
2018 First official language - English 55 45 491
2018 First official language - French 44 56 112

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 421
2019 First official language - French 10 90 125
2018 First official language - English 4 96 487
2018 First official language - French 5 95 112

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 421
2019 First official language - French 20 80 125
2018 First official language - English 11 89 487
2018 First official language - French 13 87 112

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 21 18 10 7 21 4 53 23 2408
2020 First official language - French 16 21 16 8 5 26 8 55 20 872
2019 First official language - English 20 19 18 10 8 18 6 53 24 3317
2019 First official language - French 17 18 16 8 7 25 10 53 23 1044
2018 First official language - English 19 20 21 10 8 16 5 50 23 3247
2018 First official language - French 14 19 20 9 7 25 7 47 23 1003
2017 First official language - English 19 19 17 9 8 19 8 53 23 3003
2017 First official language - French 13 20 16 8 5 28 9 53 21 1081
2014 First official language - English 20 21 19 9 7 19 5 55 20 2492
2014 First official language - French 12 20 17 7 4 26 13 53 19 862

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 31 17 9 5 5 0 67 14 2403
2020 First official language - French 27 37 16 7 3 9 1 71 11 870
2019 First official language - English 36 28 16 8 6 6 1 69 14 3317
2019 First official language - French 28 33 16 9 4 9 1 68 14 1042
2018 First official language - English 31 30 18 7 6 6 1 66 15 3242
2018 First official language - French 21 35 22 7 5 9 1 62 14 1001
2017 First official language - English 32 28 16 9 5 8 1 67 16 3002
2017 First official language - French 21 36 17 8 4 12 2 67 14 1081
2014 First official language - English 31 29 18 7 4 9 1 67 13 2493
2014 First official language - French 20 36 17 8 3 12 3 67 13 865
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 2405
2020 First official language - French 6 94 872
2019 First official language - English 7 93 3321
2019 First official language - French 5 95 1044
2018 First official language - English 8 92 3237
2018 First official language - French 6 94 1002

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 146
2020 First official language - French 42 58 50
2019 First official language - English 45 55 218
2019 First official language - French 38 62 51
2018 First official language - English 44 56 232
2018 First official language - French 47 53 51

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 77 23 146
2020 First official language - French 86 14 50
2019 First official language - English 66 34 218
2019 First official language - French 64 36 51
2018 First official language - English 71 29 234
2018 First official language - French 77 23 51

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 26 74 218
2019 First official language - French 18 82 51

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 229
2018 First official language - French 18 82 52

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 24 76 146
2020 First official language - French 17 83 50
2019 First official language - English 21 79 214
2019 First official language - French 20 80 51
2018 First official language - English 17 83 230
2018 First official language - French 15 85 52

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 146
2020 First official language - French 28 72 50
2019 First official language - English 15 85 214
2019 First official language - French 12 88 51
2018 First official language - English 16 84 230
2018 First official language - French 17 83 52

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 146
2020 First official language - French 27 73 50
2019 First official language - English 33 67 214
2019 First official language - French 24 76 51
2018 First official language - English 32 68 231
2018 First official language - French 18 82 51

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 146
2020 First official language - French 19 81 50
2019 First official language - English 36 64 214
2019 First official language - French 32 68 51
2018 First official language - English 44 56 233
2018 First official language - French 17 83 51

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 229
2018 First official language - French 0 100 51

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 2 98 229
2018 First official language - French 0 100 51

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 146
2020 First official language - French 16 84 50

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 146
2020 First official language - French 29 71 50
2019 First official language - English 12 88 214
2019 First official language - French 29 71 51
2018 First official language - English 10 90 229
2018 First official language - French 9 91 51

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 229
2018 First official language - French 0 100 51

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 146
2020 First official language - French 14 86 50
2018 First official language - English 11 89 230
2018 First official language - French 9 91 51

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 214
2019 First official language - French 0 100 51

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 146
2020 First official language - French 27 73 50
2019 First official language - English 17 83 214
2019 First official language - French 21 79 51
2018 First official language - English 15 85 233
2018 First official language - French 35 65 51

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 146
2020 First official language - French 34 66 50
2019 First official language - English 34 66 215
2019 First official language - French 33 67 51
2018 First official language - English 27 73 231
2018 First official language - French 42 58 52

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 146
2020 First official language - French 14 86 50
2018 First official language - English 16 84 229
2018 First official language - French 23 77 50

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 146
2020 First official language - French 17 83 50
2018 First official language - English 7 93 229
2018 First official language - French 11 89 50

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 146
2020 First official language - French 35 65 50
2019 First official language - English 9 91 215
2019 First official language - French 17 83 51
2018 First official language - English 13 87 230
2018 First official language - French 22 78 50

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 215
2019 First official language - French 0 100 51
2018 First official language - English 4 96 229
2018 First official language - French 0 100 50

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 146
2020 First official language - French 12 88 50
2019 First official language - English 12 88 215
2019 First official language - French 12 88 51
2018 First official language - English 11 89 230
2018 First official language - French 25 75 50

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 146
2020 First official language - French 11 89 50

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 146
2020 First official language - French 33 67 50
2019 First official language - English 53 47 215
2019 First official language - French 45 55 51
2018 First official language - English 55 45 235
2018 First official language - French 42 58 50

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 222
2018 First official language - French 10 90 47

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 23 77 222
2018 First official language - French 10 90 46

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 3 97 221
2018 First official language - French 0 100 46

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 18 82 221
2018 First official language - French 20 80 47

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 24 76 221
2018 First official language - French 26 74 47

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 221
2018 First official language - French 21 79 47

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 49 51 223
2018 First official language - French 45 55 46

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 221
2018 First official language - French 0 100 46

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 60 40 226
2018 First official language - French 63 37 46

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 221
2018 First official language - French 21 79 47

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 20 21 6 3 26 4 58 12 2406
2020 First official language - French 17 20 19 4 2 31 7 59 10 868
2019 First official language - English 24 17 20 5 4 24 7 58 12 3314
2019 First official language - French 20 16 18 4 3 29 10 59 12 1045
2018 First official language - English 22 19 24 4 4 21 6 56 11 3245
2018 First official language - French 14 20 21 4 4 30 6 54 13 1004
2017 First official language - English 22 17 19 4 3 27 8 60 10 3003
2017 First official language - French 14 21 18 2 3 31 9 60 9 1079
2014 First official language - English 23 21 20 3 2 25 5 64 8 2489
2014 First official language - French 13 24 15 2 2 30 13 65 8 864

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 31 18 6 3 7 0 71 9 2405
2020 First official language - French 28 35 19 4 2 12 1 71 7 873
2019 First official language - English 40 27 16 5 3 8 1 73 9 3317
2019 First official language - French 31 31 18 4 3 11 2 72 8 1045
2018 First official language - English 34 29 19 5 3 8 1 70 9 3241
2018 First official language - French 22 34 21 5 4 13 1 66 10 1002
2017 First official language - English 36 28 16 4 3 11 2 74 8 3005
2017 First official language - French 24 37 17 4 2 14 3 72 7 1079
2014 First official language - English 36 28 17 4 2 12 1 74 7 2494
2014 First official language - French 23 35 16 4 1 17 5 73 7 864
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 34 22 9 8 0 0 61 17 2405
2020 First official language - French 39 29 17 9 5 0 1 68 14 870

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 30 22 13 12 0 0 53 25 2397
2020 First official language - French 25 28 21 14 11 0 1 54 25 872
2019 First official language - English 17 25 21 15 22 0 0 42 37 3327
2019 First official language - French 15 25 23 17 19 0 1 41 36 1042
2018 First official language - English 14 22 23 16 24 0 0 36 41 3251
2018 First official language - French 11 19 24 21 24 0 2 31 45 1007
2017 First official language - English 13 22 20 18 26 0 1 35 44 3011
2017 First official language - French 15 19 22 18 24 0 2 34 43 1081

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 29 25 16 10 0 0 49 26 2408
2020 First official language - French 18 25 30 17 10 0 0 43 27 872
2019 First official language - English 26 29 22 14 8 0 0 56 22 3326
2019 First official language - French 24 26 28 15 7 0 0 50 22 1043
2018 First official language - English 23 27 26 14 9 0 0 51 23 3250
2018 First official language - French 19 26 30 16 9 0 0 45 25 1006
2017 First official language - English 26 30 22 12 9 0 1 57 21 3011
2017 First official language - French 22 23 29 16 9 0 1 45 26 1079

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 34 19 7 4 0 1 69 12 2391
2020 First official language - French 25 30 28 11 7 0 0 55 17 871
2019 First official language - English 45 29 15 7 3 0 2 75 10 3308
2019 First official language - French 34 28 21 11 4 0 2 63 16 1037
2018 First official language - English 37 31 19 7 4 0 2 69 11 3234
2018 First official language - French 26 28 26 12 5 0 3 56 18 1002
2017 First official language - English 41 29 16 6 4 0 3 73 11 3002
2017 First official language - French 26 26 25 13 6 0 3 54 20 1076

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 25 23 16 14 0 0 46 31 2398
2020 First official language - French 19 22 24 21 14 0 1 42 35 864
2019 First official language - English 23 26 20 16 15 0 0 49 32 3310
2019 First official language - French 20 24 23 16 15 0 1 45 32 1042
2018 First official language - English 19 24 23 17 16 0 1 44 33 3244
2018 First official language - French 17 23 25 16 18 0 0 40 35 997
2017 First official language - English 25 23 22 14 14 0 1 49 28 3011
2017 First official language - French 19 23 24 19 13 1 1 43 32 1081

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 28 13 6 4 0 2 77 10 2382
2020 First official language - French 44 27 15 8 4 0 3 72 12 863
2019 First official language - English 52 24 13 6 4 0 2 77 10 3321
2019 First official language - French 48 25 14 6 4 0 3 75 10 1044
2018 First official language - English 46 26 13 7 5 0 3 75 12 3230
2018 First official language - French 42 25 18 7 3 0 4 70 11 1000
2017 First official language - English 47 25 14 6 4 0 4 75 10 3004
2017 First official language - French 40 27 16 6 4 0 6 71 11 1080

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 32 21 12 9 0 0 58 21 2403
2020 First official language - French 29 29 22 11 9 0 1 58 20 870
2019 First official language - English 31 29 20 9 9 0 0 61 19 3329
2019 First official language - French 34 29 21 9 7 0 1 63 15 1043
2018 First official language - English 28 28 23 11 10 0 1 57 20 3246
2018 First official language - French 31 27 22 11 7 0 1 59 18 1005
2017 First official language - English 29 31 21 13 7 0 0 60 19 2992
2017 First official language - French 33 30 20 10 6 0 1 64 16 1079

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 23 16 9 8 0 7 64 19 2395
2020 First official language - French 30 25 20 11 7 0 5 59 20 870

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 35 21 9 4 0 1 65 14 2394
2020 First official language - French 32 32 21 10 4 0 1 65 14 867
2019 First official language - English 32 33 19 9 6 0 0 66 15 3318
2019 First official language - French 32 32 19 10 5 0 1 64 16 1045
2018 First official language - English 26 34 22 10 7 0 1 60 17 3248
2018 First official language - French 24 31 26 12 5 0 1 56 17 998
2017 First official language - English 31 32 19 11 6 0 1 64 17 2992
2017 First official language - French 28 30 22 12 5 1 2 60 17 1082

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 35 24 11 6 0 0 59 17 2394
2020 First official language - French 22 37 23 13 4 0 0 60 16 869
2019 First official language - English 31 32 20 10 6 0 1 64 16 3320
2019 First official language - French 30 31 21 11 5 1 1 63 16 1044
2018 First official language - English 26 31 23 12 6 0 1 59 18 3245
2018 First official language - French 25 32 22 16 5 0 1 57 20 995
2017 First official language - English 29 32 20 11 6 0 1 62 18 2992
2017 First official language - French 27 31 22 12 5 1 2 59 18 1078

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 34 20 10 5 0 0 65 15 2397
2020 First official language - French 30 33 20 13 4 0 0 63 17 867
2019 First official language - English 36 30 18 10 6 0 0 66 16 3312
2019 First official language - French 37 28 18 10 6 0 1 66 16 1042
2018 First official language - English 29 32 21 11 7 0 1 62 18 3243
2018 First official language - French 28 32 19 14 6 0 1 60 21 997
2017 First official language - English 32 32 19 10 6 0 1 64 16 2995
2017 First official language - French 29 31 19 13 6 1 1 61 19 1082

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 28 15 8 5 0 0 72 13 2379
2020 First official language - French 42 28 17 8 5 0 0 70 13 862
2019 First official language - English 45 26 15 8 6 0 0 72 14 3313
2019 First official language - French 44 26 15 7 6 0 1 71 14 1043

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 30 22 12 8 0 0 58 20 2400
2020 First official language - French 26 30 24 14 6 0 0 56 20 866

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 33 22 10 5 0 1 62 15 2398
2020 First official language - French 25 33 24 11 6 0 1 59 17 867
2019 First official language - English 43 31 15 7 4 0 0 74 11 3311
2019 First official language - French 40 29 20 7 4 0 0 69 11 1038
2018 First official language - English 38 33 17 8 3 0 1 71 12 3239
2018 First official language - French 33 31 21 10 4 0 1 65 14 997
2017 First official language - English 41 31 15 7 4 0 1 74 11 2986
2017 First official language - French 32 34 21 8 3 0 2 67 12 1077

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 32 16 5 3 0 0 76 8 2389
2020 First official language - French 43 30 16 7 3 0 1 74 9 868
2019 First official language - English 52 27 12 5 3 0 0 79 9 3306
2019 First official language - French 54 25 14 4 3 0 1 80 7 1043
2018 First official language - English 53 26 11 5 4 0 1 80 9 3239
2018 First official language - French 49 27 14 4 4 0 2 78 8 998
2017 First official language - English 58 23 11 5 2 0 1 82 7 2999
2017 First official language - French 52 27 13 5 3 0 1 79 7 1081

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 35 21 9 3 0 0 68 12 2387
2020 First official language - French 30 36 21 8 5 0 0 66 13 869

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 13 5 2 1 1 5 92 3 2375
2020 First official language - French 63 20 7 4 1 1 5 88 5 864
2019 First official language - English 76 11 4 2 2 1 4 92 4 3305
2019 First official language - French 72 13 5 2 1 1 7 92 3 1039
2018 First official language - English 72 14 5 2 2 2 3 90 5 3234
2018 First official language - French 63 20 7 2 3 1 5 88 4 998

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 11 6 2 3 1 2 89 5 2374
2020 First official language - French 77 11 5 2 2 0 3 91 4 863
2019 First official language - English 72 14 6 3 4 0 1 86 7 3310
2019 First official language - French 69 13 8 4 4 0 2 83 8 1042
2018 First official language - English 68 15 7 3 4 0 2 85 7 3234
2018 First official language - French 67 13 7 4 5 1 3 84 9 998
2017 First official language - English 74 13 5 4 2 0 1 88 6 3006
2017 First official language - French 70 13 6 3 3 1 4 87 7 1079

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 28 9 4 2 0 1 84 6 2376
2020 First official language - French 61 22 8 4 3 0 2 85 7 861
2019 First official language - English 49 32 12 4 3 0 0 81 7 3299
2019 First official language - French 52 25 13 7 3 0 0 77 10 1042
2018 First official language - English 44 34 14 5 2 0 0 78 8 3246
2018 First official language - French 50 25 14 6 4 0 1 76 11 1003
2017 First official language - English 48 32 13 4 2 0 1 80 7 3005
2017 First official language - French 51 27 12 5 2 1 2 80 8 1080

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 21 9 5 5 0 0 81 10 2384
2020 First official language - French 65 17 7 5 4 0 2 84 9 869
2019 First official language - English 58 21 9 5 5 0 0 80 11 3291
2019 First official language - French 60 19 9 7 4 0 1 79 11 1036
2018 First official language - English 50 25 12 6 6 0 0 75 12 3238
2018 First official language - French 52 24 11 7 6 0 1 76 13 999
2017 First official language - English 58 22 10 6 4 0 1 81 10 3002
2017 First official language - French 59 20 9 6 4 0 2 81 10 1082

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 16 7 3 2 0 16 87 6 2395
2020 First official language - French 60 15 4 3 2 0 17 90 5 870
2019 First official language - English 61 14 6 2 1 0 16 89 4 3279
2019 First official language - French 61 12 6 2 1 0 17 89 3 1037
2018 First official language - English 53 16 6 2 1 0 20 88 4 3224
2018 First official language - French 55 13 8 3 2 0 21 85 5 997
2017 First official language - English 57 15 5 2 1 0 20 89 4 3001
2017 First official language - French 57 11 7 2 1 0 21 88 4 1081

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 29 11 4 2 0 1 84 6 2406
2020 First official language - French 70 17 7 2 1 0 2 89 3 872
2019 First official language - English 55 24 12 4 2 0 1 81 7 3299
2019 First official language - French 66 18 9 3 1 0 3 87 4 1038
2018 First official language - English 48 29 13 5 2 0 2 79 7 3234
2018 First official language - French 62 22 7 3 2 0 4 88 5 1000
2017 First official language - English 55 27 11 3 2 0 2 84 5 2990
2017 First official language - French 65 20 6 3 1 0 5 90 4 1073

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 21 11 7 9 0 1 74 15 2401
2020 First official language - French 63 17 7 5 7 0 1 80 12 873
2019 First official language - English 53 18 11 7 10 0 1 72 17 3311
2019 First official language - French 57 16 11 6 7 0 2 76 13 1042
2018 First official language - English 48 19 12 8 11 0 2 69 19 3244
2018 First official language - French 53 18 12 7 7 0 3 73 15 1003
2017 First official language - English 47 21 12 8 9 0 2 70 18 3008
2017 First official language - French 53 18 11 7 8 0 3 73 15 1083

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 35 15 5 3 0 1 77 7 2406
2020 First official language - French 45 31 16 5 2 0 1 77 7 873
2019 First official language - English 52 29 13 3 2 0 1 82 5 3304
2019 First official language - French 53 27 13 3 1 0 1 82 5 1039
2018 First official language - English 48 32 13 3 2 0 1 81 6 3246
2018 First official language - French 50 29 14 4 1 0 2 80 5 1001
2017 First official language - English 53 30 11 3 2 0 2 84 6 3002
2017 First official language - French 52 28 13 4 1 1 2 82 4 1079

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 42 27 8 4 0 0 62 12 2411
2020 First official language - French 24 39 27 7 3 0 0 63 10 873

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 34 34 14 6 0 0 46 20 2402
2020 First official language - French 10 34 40 12 4 0 0 44 16 873
2019 First official language - English 17 36 30 12 5 0 0 53 17 3334
2019 First official language - French 16 33 34 12 3 0 0 50 16 1047
2018 First official language - English 15 32 34 14 4 0 0 47 19 3260
2018 First official language - French 14 31 35 15 5 0 0 45 20 1008
2017 First official language - English 14 32 35 12 6 0 0 46 18 3011
2017 First official language - French 13 32 37 13 5 0 0 45 18 1083

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 22 39 21 8 0 0 29 32 2393
2020 First official language - French 8 19 39 25 10 0 0 34 27 866
2019 First official language - English 11 19 37 21 11 0 0 33 30 3299
2019 First official language - French 6 19 37 23 14 0 0 38 25 1042
2018 First official language - English 11 20 38 21 10 0 0 31 31 3231
2018 First official language - French 7 16 36 27 14 0 1 41 23 1005
2017 First official language - English 8 19 39 23 10 0 0 34 27 2992
2017 First official language - French 5 17 36 25 16 0 1 41 23 1084

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 42 11 9 3 1 0 78 11 2407
2020 First official language - French 34 42 14 6 2 2 0 77 8 872
2019 First official language - English 25 39 16 12 6 2 0 66 18 3324
2019 First official language - French 26 43 16 7 4 4 0 72 11 1042
2018 First official language - English 21 39 17 13 7 2 0 61 21 3258
2018 First official language - French 19 41 20 10 6 4 0 63 16 1003
2017 First official language - English 17 36 19 13 10 4 0 56 24 3005
2017 First official language - French 15 36 24 11 6 7 1 56 19 1082

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 35 15 11 5 2 0 69 16 2407
2020 First official language - French 29 37 19 10 4 2 0 67 14 872

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 29 11 11 9 1 0 69 21 2403
2020 First official language - French 39 33 11 9 6 1 0 73 16 870

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 26 12 5 4 2 0 79 9 2399
2020 First official language - French 47 32 11 5 3 2 0 80 8 865

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 33 16 11 7 1 0 65 18 2408
2020 First official language - French 30 40 14 10 5 1 0 71 15 873
2019 First official language - English 25 34 18 14 9 1 0 59 23 3317
2019 First official language - French 23 39 18 12 7 1 0 63 19 1046
2018 First official language - English 21 35 18 15 9 2 0 57 24 3260
2018 First official language - French 19 40 21 12 8 1 0 59 20 1005
2017 First official language - English 21 36 16 16 9 3 0 58 25 3006
2017 First official language - French 16 45 17 13 7 1 0 63 20 1084

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 42 11 14 3 0 0 72 17 2409
2020 First official language - French 25 44 14 13 2 0 0 70 15 871

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 35 14 14 6 1 0 66 20 2401
2020 First official language - French 23 38 18 15 6 1 0 62 20 868

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 39 16 10 3 1 0 72 13 2398
2020 First official language - French 24 45 18 8 2 1 1 71 11 866

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 35 12 6 2 1 0 79 8 2402
2020 First official language - French 36 44 12 5 1 1 1 82 6 870

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 13 9 1 1 12 5 87 2 2405
2020 First official language - French 55 30 7 3 1 3 1 89 4 873

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 35 8 6 3 1 0 83 8 2394
2020 First official language - French 43 38 11 4 2 2 0 83 6 868

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 26 7 6 4 0 0 82 10 2391
2020 First official language - French 48 33 9 6 3 1 0 82 8 867

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 30 8 7 4 0 0 82 10 2396
2020 First official language - French 45 34 12 5 3 1 0 79 8 869

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 48 11 15 4 1 0 70 19 937
2020 First official language - French 13 46 21 16 4 1 0 60 20 298
2019 First official language - English 17 45 15 16 6 1 0 63 22 930
2019 First official language - French 15 41 23 12 4 2 2 58 18 306

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 76 24 937
2020 First official language - French 86 14 297

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 33 20 24 8 0 0 48 33 768
2020 First official language - French 8 29 21 29 12 0 1 37 41 270
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 2396
2020 First official language - French 5 95 866

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 2399
2020 First official language - French 9 91 867
2019 First official language - English 12 88 3321
2019 First official language - French 10 90 1045
2017 First official language - English 14 86 2997
2017 First official language - French 10 90 1080
2014 First official language - English 13 87 2483
2014 First official language - French 8 92 864

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 194
2020 First official language - French 44 56 76

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 74 26 194
2020 First official language - French 74 26 76
2019 First official language - English 76 24 390
2019 First official language - French 77 23 107
2017 First official language - English 72 28 403
2017 First official language - French 75 25 109
2014 First official language - English 77 23 314
2014 First official language - French 81 19 72

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 32 6 6 4 1 0 83 10 146
2020 First official language - French 41 34 15 7 2 2 0 76 8 56
2019 First official language - English 46 36 7 6 2 1 2 84 9 299
2019 First official language - French 45 41 6 5 2 2 0 87 7 78
2017 First official language - English 47 35 6 6 3 1 2 85 8 288
2017 First official language - French 38 44 4 7 7 0 0 82 14 85
2014 First official language - English 55 33 6 4 1 1 0 89 5 238
2014 First official language - French 32 54 3 10 1 0 0 86 11 60

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 32 9 5 2 2 3 83 8 2402
2020 First official language - French 44 36 9 4 2 3 2 84 7 870
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 39 19 1 49 51 2411
2020 First official language - French 39 46 15 0 54 46 872

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 29 71 980
2020 First official language - French 37 63 337

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 17 17 24 31 1 2 27 56 983
2020 First official language - French 7 20 17 26 25 1 4 28 54 337

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 12 16 24 41 2 1 17 66 984
2020 First official language - French 4 17 19 25 33 1 2 21 59 337

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 21 13 7 6 2 7 71 15 2401
2020 First official language - French 40 18 16 10 7 1 9 64 19 868
2019 First official language - English 39 20 15 8 10 2 7 64 19 3283
2019 First official language - French 36 18 16 10 10 1 9 61 21 1035
2018 First official language - English 38 20 15 9 10 2 7 63 20 3247
2018 First official language - French 32 15 20 11 10 1 10 53 24 1002
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