2020 Public Service Employee Survey Results for Parks Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - Other occupational group

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 40 40 7 13 0 0 0 80 13 30

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 84 13 0 3 0 0 0 97 3 31
2017 Other occupational group 70 22 4 1 0 0 2 94 1 73
2014 Other occupational group 75 19 5 0 1 0 0 94 1 43

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 35 10 3 10 0 0 77 13 31
2019 Other occupational group 45 33 3 14 4 0 0 78 19 69
2017 Other occupational group 42 42 6 10 0 0 0 84 10 73
2014 Other occupational group 43 33 7 13 4 0 0 76 17 43

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 19 26 6 3 3 0 63 10 31
2019 Other occupational group 32 38 13 10 7 0 0 70 17 71
2018 Other occupational group 22 38 10 19 10 0 1 61 29 73
2017 Other occupational group 23 49 10 12 5 0 0 73 17 73
2014 Other occupational group 28 33 13 20 6 0 0 61 26 43

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 35 0 19 0 0 0 81 19 31
2019 Other occupational group 39 32 11 8 8 0 0 72 17 71
2017 Other occupational group 40 39 10 10 1 0 0 78 12 73
2014 Other occupational group 48 33 11 3 5 0 0 81 8 43

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 26 16 6 6 0 3 70 13 31
2019 Other occupational group 54 18 13 11 4 0 0 72 15 71
2018 Other occupational group 33 37 10 10 11 0 0 70 21 73
2017 Other occupational group 42 37 12 3 5 0 1 80 8 73
2014 Other occupational group 39 33 11 9 5 1 1 74 14 43

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 55 32 10 3 0 0 0 87 3 31
2019 Other occupational group 39 39 10 3 8 0 0 79 11 71
2018 Other occupational group 39 30 17 6 8 0 0 69 14 71
2017 Other occupational group 40 41 11 4 3 0 0 81 7 73
2014 Other occupational group 40 45 6 3 6 0 0 85 9 43

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 26 32 23 10 10 0 0 58 19 31
2019 Other occupational group 30 34 11 17 7 0 0 64 24 70
2018 Other occupational group 22 32 18 15 14 0 0 53 29 73
2017 Other occupational group 19 45 13 14 9 0 0 64 22 73
2014 Other occupational group 24 28 17 15 16 0 0 52 31 43

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 40 37 10 7 7 0 0 77 13 30
2019 Other occupational group 42 35 9 10 4 0 0 77 14 69
2018 Other occupational group 36 33 13 11 7 0 0 69 18 72
2017 Other occupational group 33 45 10 8 4 0 0 78 12 73

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 42 6 3 3 0 0 87 6 31
2019 Other occupational group 50 31 9 6 4 0 0 81 10 70
2018 Other occupational group 43 31 13 13 0 0 0 73 13 75
2017 Other occupational group 34 54 6 3 3 0 0 88 6 73
2014 Other occupational group 44 36 13 4 3 0 0 79 8 43

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 16 26 16 3 0 0 55 19 31
2019 Other occupational group 36 34 10 9 11 0 0 70 20 70
2018 Other occupational group 26 35 12 16 11 0 0 61 27 74
2017 Other occupational group 22 48 12 11 7 0 0 69 18 73

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 50 40 10 0 0 0 0 90 0 30
2019 Other occupational group 49 33 6 7 6 0 0 81 13 70
2018 Other occupational group 61 20 9 5 4 0 0 81 9 74
2017 Other occupational group 59 33 3 3 1 0 0 93 4 73
2014 Other occupational group 61 30 5 3 1 0 0 91 4 43

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 40 30 20 7 3 0 0 70 10 30
2019 Other occupational group 29 34 17 7 13 0 0 63 20 70
2018 Other occupational group 24 42 11 11 11 1 0 67 22 74
2017 Other occupational group 20 57 12 6 5 0 0 77 11 73
2014 Other occupational group 20 46 11 16 8 0 0 65 24 43

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 48 23 23 6 0 0 0 71 6 31
2019 Other occupational group 36 29 9 16 10 1 0 65 26 70
2018 Other occupational group 33 33 14 11 10 0 0 66 21 73
2017 Other occupational group 28 47 8 14 2 0 0 75 17 73
2014 Other occupational group 29 36 8 25 1 0 0 65 27 43

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 35 13 6 3 0 3 77 10 31
2019 Other occupational group 40 39 6 11 4 0 0 79 16 70
2018 Other occupational group 36 27 14 15 7 1 0 64 22 74
2017 Other occupational group 33 43 14 4 3 1 1 78 7 73
2014 Other occupational group 35 28 21 11 5 0 0 63 16 43

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 58 29 13 0 0 0 0 87 0 31
2019 Other occupational group 51 31 11 1 4 1 0 83 6 71
2018 Other occupational group 56 28 5 7 4 0 0 84 11 75
2017 Other occupational group 54 37 0 7 2 0 0 91 9 73
2014 Other occupational group 58 31 3 0 8 0 0 89 8 43

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 48 3 10 10 0 0 77 19 31
2019 Other occupational group 52 31 13 1 3 0 0 83 4 71
2018 Other occupational group 47 24 11 5 11 1 1 73 16 75
2017 Other occupational group 45 38 12 2 4 0 0 83 6 73
2014 Other occupational group 40 29 20 2 6 3 0 71 8 43

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 6 19 32 29 10 3 0 40 27 31
2019 Other occupational group 11 20 24 28 17 0 0 45 31 71
2018 Other occupational group 8 20 31 20 15 1 4 37 30 74
2017 Other occupational group 5 26 38 13 14 3 2 28 32 73
2014 Other occupational group 8 20 41 21 9 0 1 30 29 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 13 6 23 32 16 6 3 54 21 31
2019 Other occupational group 10 14 28 24 24 0 0 48 24 71
2018 Other occupational group 15 13 29 24 16 1 1 41 29 75
2017 Other occupational group 5 20 30 19 21 0 5 42 27 72
2014 Other occupational group 13 19 26 19 15 7 1 37 35 42

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 10 19 29 23 13 6 0 38 31 31
2019 Other occupational group 15 27 17 17 15 4 4 35 46 71
2018 Other occupational group 16 23 23 17 9 4 8 30 44 75
2017 Other occupational group 10 16 30 14 16 5 9 35 30 71
2014 Other occupational group 9 27 30 14 7 8 5 24 42 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 3 3 27 43 20 3 0 66 7 30
2019 Other occupational group 4 6 17 34 33 1 4 71 11 70
2018 Other occupational group 5 14 23 23 27 1 5 54 21 73
2017 Other occupational group 4 14 16 24 33 2 8 63 19 69
2014 Other occupational group 8 7 24 28 25 3 5 58 16 42

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 19 10 16 26 23 3 3 52 31 31
2019 Other occupational group 13 20 23 25 20 0 0 45 32 71
2018 Other occupational group 16 15 28 21 15 1 4 38 32 75
2017 Other occupational group 9 22 15 26 20 2 6 50 34 72
2014 Other occupational group 24 23 21 12 18 0 1 31 48 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 10 10 23 19 23 10 6 50 23 31
2019 Other occupational group 14 8 23 21 28 1 4 52 24 71
2018 Other occupational group 12 18 18 20 24 0 8 49 32 74
2017 Other occupational group 7 8 24 24 22 5 10 54 18 72
2014 Other occupational group 9 6 35 32 15 2 1 48 16 43

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 13 6 29 32 16 3 0 50 20 31
2019 Other occupational group 10 17 23 20 24 3 4 47 29 71
2018 Other occupational group 15 17 21 21 16 4 5 41 35 75
2017 Other occupational group 9 16 26 17 22 1 9 44 27 72
2014 Other occupational group 8 18 35 16 13 3 8 33 28 43

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 3 3 39 23 26 6 0 52 7 31
2019 Other occupational group 18 20 25 14 20 1 1 35 39 71
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 19 35 16 10 10 6 3 61 21 31
2019 Other occupational group 37 25 10 7 14 6 1 67 23 71
2018 Other occupational group 14 29 15 15 19 5 3 46 37 73
2017 Other occupational group 21 29 20 13 10 4 2 54 25 73
2014 Other occupational group 33 27 17 15 8 0 1 60 23 43

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 16 16 10 10 3 0 63 20 31
2019 Other occupational group 54 20 8 6 11 1 0 74 17 71
2018 Other occupational group 33 26 14 12 15 0 0 59 27 73
2017 Other occupational group 41 34 6 11 7 0 0 75 19 73
2014 Other occupational group 37 33 6 9 11 3 0 72 21 43

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 47 27 13 13 0 0 0 73 13 30
2019 Other occupational group 49 30 9 7 6 0 0 79 13 70
2018 Other occupational group 44 30 10 12 4 0 0 74 16 73
2017 Other occupational group 36 35 13 10 6 0 0 71 16 73
2014 Other occupational group 45 44 3 8 0 0 0 89 8 43

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 29 13 10 3 3 0 73 13 31
2019 Other occupational group 41 31 10 10 6 0 1 74 16 70
2018 Other occupational group 37 34 14 7 8 0 0 71 15 73

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 48 16 13 6 10 3 3 69 17 31
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 48 19 23 6 0 0 3 70 7 31
2019 Other occupational group 35 24 11 11 7 4 7 67 21 71

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 32 32 16 10 3 3 3 69 14 31
2019 Other occupational group 38 31 13 8 8 1 0 70 17 71
2018 Other occupational group 31 28 14 14 14 0 0 59 27 74
2017 Other occupational group 41 32 10 12 3 0 2 74 16 72
2014 Other occupational group 34 26 16 11 9 3 0 62 21 43

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 55 13 19 6 3 0 3 70 10 31

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 29 6 13 3 0 3 77 17 31
2019 Other occupational group 44 31 11 6 7 1 0 76 13 71
2018 Other occupational group 39 19 14 11 14 3 0 60 26 72
2017 Other occupational group 42 32 18 6 2 0 0 74 8 73
2014 Other occupational group 34 37 2 8 15 4 0 75 24 43

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 29 71 31

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 6 23 3 0 10 13 67 4 31

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 45 10 3 0 0 0 87 3 31
2019 Other occupational group 49 31 4 4 11 0 0 80 16 70
2018 Other occupational group 37 29 10 12 11 1 0 67 24 73
2017 Other occupational group 49 31 4 7 7 0 2 81 15 72
2014 Other occupational group 46 30 8 12 3 0 0 77 15 43
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 32 16 23 10 10 10 0 54 21 31
2019 Other occupational group 30 27 9 20 3 9 3 65 26 70
2018 Other occupational group 33 27 13 11 9 5 1 64 21 75
2017 Other occupational group 23 30 13 10 10 12 1 61 24 73
2014 Other occupational group 29 23 7 22 7 11 0 59 33 43

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 19 29 6 16 0 0 48 23 31
2019 Other occupational group 30 26 14 10 10 7 3 62 22 70
2018 Other occupational group 28 23 9 20 15 3 1 54 37 74
2017 Other occupational group 29 27 15 15 11 3 0 58 27 73
2014 Other occupational group 29 23 12 16 11 8 0 57 30 43

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 26 13 35 13 10 3 0 40 23 31
2019 Other occupational group 29 20 17 13 14 4 3 52 29 70
2018 Other occupational group 23 17 17 23 13 5 1 43 39 75
2017 Other occupational group 24 22 17 18 14 5 0 49 34 72
2014 Other occupational group 15 28 21 13 14 8 0 47 30 43

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 23 19 26 10 16 6 0 45 28 31
2019 Other occupational group 24 23 17 14 16 4 1 50 32 70
2018 Other occupational group 12 21 15 28 20 3 1 35 50 75
2017 Other occupational group 14 35 16 19 13 3 0 51 33 73
2014 Other occupational group 14 28 13 25 20 0 0 42 45 43

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 13 13 3 13 16 13 59 23 31
2019 Other occupational group 16 19 11 13 7 26 9 52 30 70
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 19 32 6 3 3 0 57 10 31
2019 Other occupational group 31 45 11 7 4 1 0 77 11 71
2018 Other occupational group 27 28 19 15 7 4 1 58 23 75
2017 Other occupational group 30 44 16 10 0 0 0 74 10 73
2014 Other occupational group 23 40 19 10 6 2 0 64 16 43

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 23 32 23 6 3 13 0 63 11 31
2019 Other occupational group 25 30 14 18 10 3 0 57 29 71

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 32 16 6 6 0 0 71 13 31
2019 Other occupational group 30 38 11 11 7 1 1 70 19 71
2018 Other occupational group 28 29 16 12 13 1 0 58 26 75
2017 Other occupational group 34 28 18 8 5 6 2 67 14 73
2014 Other occupational group 43 33 3 15 3 3 0 78 18 43

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 32 13 13 0 3 0 73 13 31
2019 Other occupational group 27 36 19 13 6 0 0 63 19 70
2018 Other occupational group 28 32 15 17 7 1 0 61 24 75

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 32 19 13 6 23 6 0 55 31 31
2019 Other occupational group 19 38 13 12 16 3 0 58 28 69
2018 Other occupational group 25 17 15 13 21 7 1 46 38 75
2017 Other occupational group 23 24 20 13 13 5 2 51 28 73
2014 Other occupational group 26 30 12 16 16 0 0 56 32 43

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 30 27 20 3 13 7 0 61 18 30
2019 Other occupational group 21 28 13 14 18 6 0 52 34 71
2018 Other occupational group 20 23 12 24 16 5 0 45 42 75
2017 Other occupational group 21 38 7 22 6 5 0 63 30 73
2014 Other occupational group 15 38 27 14 5 1 0 53 19 43

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 23 13 10 19 3 3 55 31 31
2019 Other occupational group 20 31 18 13 13 6 0 54 27 71
2018 Other occupational group 17 20 17 20 20 3 3 39 42 75
2017 Other occupational group 23 34 17 12 9 5 0 60 22 73
2014 Other occupational group 17 28 30 14 8 0 3 46 23 43

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 32 10 10 3 3 0 77 13 31
2019 Other occupational group 52 26 12 4 1 0 4 82 6 69

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 52 23 13 0 6 6 0 79 7 31
2019 Other occupational group 30 30 16 9 4 7 3 68 15 69

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 65 10 6 10 3 6 0 79 14 31
2019 Other occupational group 72 10 3 7 1 3 3 88 9 69

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 65 16 6 3 0 6 3 89 4 31
2019 Other occupational group 70 12 4 0 3 6 6 92 3 69

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 35 13 10 6 6 0 69 17 31
2019 Other occupational group 23 35 14 18 8 1 0 59 27 71
2018 Other occupational group 16 27 33 15 8 1 0 43 23 75
2017 Other occupational group 25 40 19 12 5 0 0 65 16 73

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 48 26 10 6 6 3 0 77 13 31
2019 Other occupational group 37 35 11 3 11 3 0 74 14 71
2018 Other occupational group 49 25 13 10 3 1 0 75 13 72
2017 Other occupational group 34 42 7 9 3 5 0 80 12 72
2014 Other occupational group 45 32 13 3 5 2 0 79 8 43

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 23 10 3 6 10 3 78 11 31
2019 Other occupational group 40 34 11 3 4 6 1 80 8 70
2018 Other occupational group 38 33 15 6 4 1 3 74 10 72
2017 Other occupational group 43 25 21 4 4 3 0 70 9 73
2014 Other occupational group 51 25 14 4 3 2 0 78 8 43

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 26 13 3 6 6 3 75 11 31

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 55 19 6 6 10 3 0 77 17 31

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 52 23 19 3 0 3 0 77 3 31
2019 Other occupational group 51 30 10 4 6 0 0 80 10 71
2018 Other occupational group 44 32 11 7 5 1 0 76 13 73
2017 Other occupational group 47 37 7 6 3 0 0 84 9 73
2014 Other occupational group 48 38 8 2 5 0 0 85 7 43

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 19 19 13 3 0 0 65 16 31
2019 Other occupational group 45 27 11 10 6 0 1 73 16 71
2018 Other occupational group 41 23 17 8 8 3 0 65 17 71
2017 Other occupational group 49 24 10 11 6 0 0 73 17 73
2014 Other occupational group 41 38 11 6 3 0 0 80 10 43

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 29 13 13 3 0 0 71 16 31
2019 Other occupational group 45 30 7 9 9 0 0 75 17 69
2018 Other occupational group 34 25 11 23 6 1 0 60 29 71
2017 Other occupational group 37 33 15 9 6 0 0 70 15 73
2014 Other occupational group 33 29 22 11 5 0 0 62 16 43

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 13 19 10 13 10 0 54 25 31
2019 Other occupational group 32 20 21 7 10 8 1 58 19 71
2018 Other occupational group 30 18 21 18 8 4 1 51 28 73
2017 Other occupational group 42 24 17 4 3 9 0 73 8 72
2014 Other occupational group 30 27 24 10 8 2 0 58 18 43
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Other occupational group 16 42 42 31
2019 Other occupational group 37 34 30 71
2018 Other occupational group 22 41 38 74
2017 Other occupational group 18 52 30 73
2014 Other occupational group 20 45 36 43

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Other occupational group 4 21 4 17 46 8 24
2018 Other occupational group 0 13 25 13 19 31 16
2017 Other occupational group 23 20 0 24 33 0 14
2014 Other occupational group 0 23 0 29 9999 48 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 16 84 31
2019 Other occupational group 18 82 71
2018 Other occupational group 29 71 75

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 59 41 22

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 46 54 13
2018 Other occupational group 62 38 21

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 13

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 30 70 20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 54 46 13
2018 Other occupational group 35 65 20

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 38 62 13
2018 Other occupational group 40 60 20

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 45 55 20

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 46 54 13
2018 Other occupational group 48 52 21

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 38 62 13
2018 Other occupational group 25 75 20

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 54 46 13
2018 Other occupational group 48 52 21

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 46 54 13
2018 Other occupational group 30 70 20

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 13

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 25 75 20

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 35 65 20

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 62 38 13
2018 Other occupational group 45 55 20

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 46 54 13
2018 Other occupational group 35 65 20

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 13
2018 Other occupational group 30 70 20

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 46 54 13
2018 Other occupational group 65 35 20

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 25 75 20

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 25 75 20

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 13

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 38 62 13
2018 Other occupational group 28 72 18

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 13

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 13

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 13
2018 Other occupational group 0 100 18

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 54 46 13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 46 54 13
2018 Other occupational group 47 53 19

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 33 67 18

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 16 10 29 0 13 26 6 38 19 31
2019 Other occupational group 31 20 13 11 6 13 7 63 21 71
2018 Other occupational group 22 15 26 8 12 11 5 44 25 73
2017 Other occupational group 21 17 18 10 8 15 11 51 24 72
2014 Other occupational group 23 14 17 10 5 23 8 54 22 43

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 19 19 0 10 16 0 65 12 31
2019 Other occupational group 39 24 10 11 7 6 3 69 20 70
2018 Other occupational group 36 22 19 7 7 7 1 64 15 72
2017 Other occupational group 36 31 10 10 4 9 0 73 16 73
2014 Other occupational group 42 22 18 3 3 11 0 72 8 43
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 10 90 70
2018 Other occupational group 14 86 74

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 16 3 29 0 10 35 6 33 17 31
2019 Other occupational group 25 21 24 3 7 15 4 58 12 71
2018 Other occupational group 24 13 31 11 3 15 4 45 17 72
2017 Other occupational group 25 17 20 4 3 20 11 61 9 73
2014 Other occupational group 33 8 22 3 2 33 0 61 7 43

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 13 19 0 6 23 0 67 8 31
2019 Other occupational group 31 38 13 3 7 8 0 75 11 71
2018 Other occupational group 34 19 23 11 4 9 0 58 16 74
2017 Other occupational group 39 22 18 4 1 15 0 72 7 72
2014 Other occupational group 47 23 17 1 3 8 0 77 5 43
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 26 29 19 13 10 3 0 57 23 31

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 39 10 10 0 3 0 80 10 31
2019 Other occupational group 20 27 16 16 21 0 0 47 37 70
2018 Other occupational group 20 20 16 14 24 0 5 43 40 74
2017 Other occupational group 18 26 22 17 17 0 0 44 34 73

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 26 10 13 10 0 0 68 23 31
2019 Other occupational group 38 28 18 8 7 0 0 66 15 71
2018 Other occupational group 35 22 19 15 9 0 0 57 24 74
2017 Other occupational group 40 26 19 6 8 0 2 67 14 73

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 29 19 3 6 0 0 71 10 31
2019 Other occupational group 52 25 13 4 4 0 1 79 9 71
2018 Other occupational group 54 19 8 13 6 0 0 74 18 72
2017 Other occupational group 50 24 12 3 5 0 6 79 8 73

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 13 13 19 16 3 0 50 37 31
2019 Other occupational group 34 20 26 11 7 0 1 55 19 70
2018 Other occupational group 19 25 19 17 19 0 0 44 36 72
2017 Other occupational group 25 23 22 11 16 2 0 49 28 73

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 52 13 13 10 10 0 3 67 20 31
2019 Other occupational group 58 25 6 4 4 0 3 86 9 71
2018 Other occupational group 52 18 15 8 4 0 3 72 13 73
2017 Other occupational group 61 19 10 4 4 0 2 81 9 73

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 26 19 19 6 0 0 55 26 31
2019 Other occupational group 38 27 27 6 1 0 1 66 7 71
2018 Other occupational group 41 20 12 12 14 0 1 62 26 74
2017 Other occupational group 35 35 17 7 6 0 0 70 13 72

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 32 3 6 10 0 10 79 18 31

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 32 35 16 10 3 3 0 70 13 31
2019 Other occupational group 44 34 10 4 7 0 1 79 11 71
2018 Other occupational group 27 29 23 11 7 1 3 58 18 75
2017 Other occupational group 35 30 24 6 4 1 0 66 10 72

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 39 16 10 3 3 0 70 13 31
2019 Other occupational group 43 23 19 4 10 0 1 67 14 70
2018 Other occupational group 34 20 26 9 7 1 3 56 17 74
2017 Other occupational group 28 37 20 14 1 1 0 65 15 72

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 39 13 3 6 3 0 77 10 31
2019 Other occupational group 44 28 11 8 7 0 1 73 16 71
2018 Other occupational group 27 26 23 16 3 0 4 56 20 73
2017 Other occupational group 33 34 15 15 1 0 1 68 17 72

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 29 13 6 6 3 0 73 13 31
2019 Other occupational group 52 28 7 6 7 0 0 80 13 71

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 32 29 19 13 6 0 0 61 19 31

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 23 19 6 6 0 0 68 13 31
2019 Other occupational group 54 24 11 7 3 0 1 79 10 71
2018 Other occupational group 35 37 11 9 4 0 4 75 14 75
2017 Other occupational group 52 29 14 4 1 0 0 81 6 72

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 53 20 13 13 0 0 0 73 13 30
2019 Other occupational group 46 31 14 4 4 0 0 77 8 71
2018 Other occupational group 53 19 12 8 8 0 0 72 16 74
2017 Other occupational group 62 14 20 4 0 0 0 76 4 73

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 48 26 10 10 3 3 0 77 13 31

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 58 10 13 6 0 6 6 78 7 31
2019 Other occupational group 69 13 13 0 1 0 4 85 1 71
2018 Other occupational group 63 16 7 7 4 1 3 82 11 75

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 65 10 13 0 10 0 3 77 10 31
2019 Other occupational group 67 13 4 6 9 0 1 81 15 69
2018 Other occupational group 67 11 7 8 5 0 3 79 14 75
2017 Other occupational group 69 18 4 7 1 0 0 87 9 73

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 55 23 10 6 6 0 0 77 13 31
2019 Other occupational group 54 28 7 7 4 0 0 81 12 69
2018 Other occupational group 48 32 11 8 1 0 0 79 10 73
2017 Other occupational group 44 41 8 5 2 0 0 85 7 73

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 55 29 6 3 6 0 0 84 10 31
2019 Other occupational group 63 10 12 4 9 1 0 75 13 68
2018 Other occupational group 56 18 10 7 10 0 0 74 17 72
2017 Other occupational group 64 17 9 7 3 0 0 81 10 73

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 48 13 3 0 0 0 35 95 0 31
2019 Other occupational group 69 7 3 3 1 0 17 91 5 70
2018 Other occupational group 53 19 4 3 1 0 19 90 5 73
2017 Other occupational group 64 14 6 0 2 0 15 91 2 73

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 48 23 23 3 3 0 0 71 6 31
2019 Other occupational group 64 18 10 6 1 0 0 82 7 67
2018 Other occupational group 51 26 11 8 1 0 1 79 10 72
2017 Other occupational group 59 28 4 4 1 0 3 90 6 73

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 52 19 3 6 19 0 0 71 26 31
2019 Other occupational group 54 19 17 1 9 0 0 73 10 70
2018 Other occupational group 42 20 15 12 9 0 1 63 22 74
2017 Other occupational group 42 24 20 13 1 0 0 65 14 73

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 48 10 0 3 0 0 87 3 31
2019 Other occupational group 51 31 16 0 1 0 0 83 1 70
2018 Other occupational group 50 30 14 4 1 0 1 81 5 74
2017 Other occupational group 56 33 7 1 3 0 0 89 4 73

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 35 10 13 3 0 0 74 16 31

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 16 35 23 16 10 0 0 52 26 31
2019 Other occupational group 20 41 23 13 4 0 0 61 17 71
2018 Other occupational group 22 22 39 12 5 0 0 43 18 74
2017 Other occupational group 21 35 32 7 5 0 0 56 12 73

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 13 13 29 32 13 0 0 45 26 31
2019 Other occupational group 11 11 41 24 13 0 0 37 23 71
2018 Other occupational group 9 19 45 18 9 0 0 27 28 74
2017 Other occupational group 1 20 25 37 15 1 1 53 21 70

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 35 10 10 6 0 3 73 17 31
2019 Other occupational group 21 44 13 13 7 3 0 67 20 71
2018 Other occupational group 19 25 16 20 16 1 3 46 38 75
2017 Other occupational group 10 36 26 9 12 6 1 50 22 72

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 19 13 10 6 16 0 65 19 31

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 32 32 3 19 13 0 0 65 32 31

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 16 16 3 6 13 0 70 11 31

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 19 19 10 10 6 0 59 21 31
2019 Other occupational group 25 24 21 17 13 0 0 49 30 71
2018 Other occupational group 20 27 25 15 12 0 1 47 27 75
2017 Other occupational group 18 34 16 16 12 4 0 54 30 72

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 26 29 16 13 10 6 0 59 24 31

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 16 16 19 6 6 0 55 28 31

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 29 13 6 6 6 0 72 14 31

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 47 20 13 10 3 7 0 71 14 30

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 58 10 10 3 0 10 10 84 4 31

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 43 30 10 13 3 0 0 73 17 30

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 43 27 10 10 3 3 3 75 14 30

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 57 23 13 0 7 0 0 80 7 30

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Other occupational group 18 27 45 9 0 0 0 45 9 11
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 10 90 31

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 10 90 31
2019 Other occupational group 17 83 71
2017 Other occupational group 13 87 73

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 83 17 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Other occupational group 50 30 10 10 0 0 0 80 10 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 35 10 3 0 10 6 85 4 31
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 45 23 3 61 39 31

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 43 27 17 3 0 7 3 78 4 30
2019 Other occupational group 37 16 11 9 10 6 11 64 22 70
2018 Other occupational group 37 19 11 11 10 1 11 64 23 73
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