2020 Public Service Employee Survey Results for Parks Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 50 6 12 3 0 0 79 15 2455
2020 Seasonal 32 49 3 12 3 0 0 81 16 217
2020 Term 33 47 6 12 2 0 0 80 14 548
2020 Casual 44 37 6 8 4 0 0 81 13 28
2020 Student 39 47 3 11 0 0 0 86 11 36

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 72 20 4 2 1 0 0 93 3 2443
2020 Seasonal 70 21 6 2 0 0 1 92 2 217
2020 Term 80 14 2 3 1 1 0 95 3 550
2020 Casual 86 10 0 0 0 3 0 100 0 27
2020 Student 92 6 0 0 3 0 0 97 3 36
2017 Indeterminate (permanent) 67 23 4 3 1 1 1 91 4 2172
2017 Seasonal 68 22 5 3 1 0 1 91 4 681
2017 Term 79 14 2 2 1 1 1 95 3 697
2017 Casual 73 23 4 0 0 0 0 96 0 45
2017 Student 85 10 1 2 0 0 1 97 2 476
2014 Indeterminate (permanent) 68 23 4 3 1 1 1 92 4 1995
2014 Seasonal 67 21 5 3 2 1 2 91 5 722
2014 Term 76 17 3 2 0 1 0 95 2 298
2014 Casual 85 12 0 0 0 0 3 100 0 21
2014 Student 86 9 3 0 1 0 0 96 1 268

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 39 10 13 3 0 0 73 17 2452
2020 Seasonal 36 38 13 9 4 0 0 74 13 217
2020 Term 33 41 9 12 4 0 0 75 16 550
2020 Casual 36 35 11 18 0 0 0 71 18 27
2020 Student 50 33 3 8 3 0 3 86 11 36
2019 Indeterminate (permanent) 41 36 7 12 5 0 0 76 17 2269
2019 Seasonal 37 39 6 13 4 0 1 77 18 618
2019 Term 45 37 5 10 3 0 0 81 14 764
2019 Casual 67 29 4 0 0 0 0 96 0 40
2019 Student 60 28 5 6 2 0 0 88 7 654
2017 Indeterminate (permanent) 36 36 7 13 7 0 0 72 21 2172
2017 Seasonal 33 40 6 14 7 0 1 73 21 681
2017 Term 44 35 7 11 3 0 0 79 14 696
2017 Casual 44 34 8 5 8 0 0 79 13 45
2017 Student 67 26 3 4 0 0 0 93 4 476
2014 Indeterminate (permanent) 39 35 7 12 7 0 0 74 19 1994
2014 Seasonal 35 37 8 14 4 0 1 74 19 722
2014 Term 51 33 4 9 3 0 0 83 13 299
2014 Casual 56 30 8 7 0 0 0 86 7 21
2014 Student 63 21 4 9 3 0 0 84 12 267

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 41 12 13 3 0 0 72 16 2443
2020 Seasonal 30 44 10 15 1 0 0 74 16 217
2020 Term 28 43 12 13 3 0 0 72 16 550
2020 Casual 50 35 15 0 0 0 0 85 0 27
2020 Student 47 39 6 6 0 0 3 89 6 36
2019 Indeterminate (permanent) 26 41 12 15 6 0 0 68 20 2263
2019 Seasonal 29 43 10 13 5 0 0 72 18 619
2019 Term 31 41 9 14 4 0 0 72 18 760
2019 Casual 51 31 6 12 0 0 0 82 12 40
2019 Student 51 34 5 7 2 0 0 85 9 655
2018 Indeterminate (permanent) 19 46 12 16 7 0 1 65 23 2253
2018 Seasonal 24 45 9 15 7 0 0 69 22 672
2018 Term 25 47 10 14 4 0 0 72 18 810
2018 Casual 46 35 5 9 1 0 3 84 11 44
2018 Student 49 39 5 6 2 0 0 88 7 496
2017 Indeterminate (permanent) 21 40 12 18 9 0 0 61 27 2172
2017 Seasonal 23 40 10 19 7 0 0 63 26 682
2017 Term 26 42 13 13 7 0 0 68 20 697
2017 Casual 29 35 11 17 7 0 0 65 24 45
2017 Student 52 35 7 5 1 0 0 87 6 476
2014 Indeterminate (permanent) 18 40 14 19 9 0 0 58 28 1993
2014 Seasonal 20 40 10 21 8 0 0 60 29 722
2014 Term 26 40 12 16 6 0 0 66 22 300
2014 Casual 34 27 20 8 8 0 4 64 16 21
2014 Student 38 41 4 15 2 0 0 79 17 268

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 38 9 9 2 0 0 81 10 2443
2020 Seasonal 45 39 7 9 1 0 0 83 10 217
2020 Term 47 36 7 8 2 0 0 83 10 545
2020 Casual 56 31 6 6 0 0 0 87 6 28
2020 Student 72 14 3 11 0 0 0 86 11 36
2019 Indeterminate (permanent) 43 38 8 8 3 0 0 82 11 2257
2019 Seasonal 43 36 6 11 4 0 0 79 15 620
2019 Term 52 34 6 6 2 0 0 86 8 758
2019 Casual 74 17 9 0 0 0 0 91 0 40
2019 Student 65 25 4 5 1 0 0 91 6 650
2017 Indeterminate (permanent) 45 38 8 7 2 0 0 83 9 2164
2017 Seasonal 37 42 7 9 5 0 0 79 14 679
2017 Term 51 34 5 8 2 0 0 84 10 695
2017 Casual 58 19 5 7 7 2 2 79 15 45
2017 Student 68 27 2 1 0 0 0 96 2 475
2014 Indeterminate (permanent) 43 40 7 7 3 0 0 83 10 1995
2014 Seasonal 39 40 8 10 3 0 0 79 13 721
2014 Term 50 36 6 7 2 0 0 86 8 300
2014 Casual 46 38 8 4 0 0 4 88 4 21
2014 Student 59 34 4 3 0 0 0 93 4 268

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 32 10 9 4 0 0 76 13 2444
2020 Seasonal 44 31 9 9 5 1 1 76 14 215
2020 Term 52 27 11 6 2 0 0 80 9 548
2020 Casual 51 29 8 12 0 0 0 80 12 28
2020 Student 72 17 6 6 0 0 0 89 6 36
2019 Indeterminate (permanent) 40 34 10 10 6 0 0 74 16 2259
2019 Seasonal 41 32 12 9 6 0 0 73 15 623
2019 Term 51 31 8 7 3 0 0 82 10 764
2019 Casual 53 29 9 6 0 2 0 84 7 40
2019 Student 57 26 8 4 2 1 1 85 7 654
2018 Indeterminate (permanent) 37 36 11 10 7 0 0 73 16 2251
2018 Seasonal 34 35 13 11 7 0 0 69 18 669
2018 Term 49 31 10 7 2 0 0 81 9 807
2018 Casual 55 29 9 6 0 0 0 84 6 45
2018 Student 48 30 13 5 2 1 1 79 8 493
2017 Indeterminate (permanent) 37 35 11 10 7 0 0 72 17 2167
2017 Seasonal 35 33 12 12 7 0 0 69 19 682
2017 Term 48 30 10 7 4 1 1 79 10 697
2017 Casual 45 27 15 7 2 0 4 75 9 45
2017 Student 54 29 9 4 1 1 1 85 6 475
2014 Indeterminate (permanent) 36 35 12 10 5 0 1 72 16 1995
2014 Seasonal 37 34 12 10 6 1 1 72 16 722
2014 Term 45 27 11 12 4 1 1 73 16 299
2014 Casual 43 35 12 4 3 0 4 81 7 21
2014 Student 44 27 14 7 0 0 7 76 8 268

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 41 10 8 3 0 0 79 11 2456
2020 Seasonal 37 42 12 5 3 0 0 80 9 217
2020 Term 47 36 7 7 4 0 0 83 10 550
2020 Casual 55 35 6 0 4 0 0 90 4 28
2020 Student 58 25 3 11 3 0 0 83 14 36
2019 Indeterminate (permanent) 40 39 10 7 4 0 0 79 11 2269
2019 Seasonal 44 37 10 7 3 0 0 80 9 620
2019 Term 49 34 9 5 3 0 0 83 8 763
2019 Casual 55 31 8 4 3 0 0 85 7 40
2019 Student 50 35 7 6 2 0 0 84 9 654
2018 Indeterminate (permanent) 35 43 11 8 3 0 0 78 11 2240
2018 Seasonal 38 40 9 6 6 0 0 79 12 668
2018 Term 45 37 11 5 2 0 0 82 7 804
2018 Casual 63 29 2 5 1 0 0 92 6 44
2018 Student 44 38 10 6 2 0 0 82 8 492
2017 Indeterminate (permanent) 37 45 9 6 3 0 0 82 9 2171
2017 Seasonal 39 42 8 7 4 0 0 81 11 683
2017 Term 43 41 6 6 3 0 0 84 9 695
2017 Casual 47 43 6 2 2 0 0 91 4 45
2017 Student 53 38 6 3 1 0 0 90 4 476
2014 Indeterminate (permanent) 35 46 9 7 3 0 0 81 10 1995
2014 Seasonal 41 42 6 7 4 0 0 83 11 721
2014 Term 47 37 10 5 1 0 0 85 6 299
2014 Casual 57 39 0 4 0 0 0 96 4 21
2014 Student 46 42 9 1 1 0 0 88 2 268

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 38 14 12 7 0 0 68 18 2455
2020 Seasonal 26 36 13 16 8 0 0 63 24 215
2020 Term 41 37 10 9 4 0 0 78 13 551
2020 Casual 51 34 11 4 0 0 0 85 4 28
2020 Student 56 36 3 6 0 0 0 92 6 36
2019 Indeterminate (permanent) 24 39 16 14 8 0 0 63 21 2262
2019 Seasonal 28 37 14 12 9 0 0 65 20 620
2019 Term 36 38 13 9 4 0 0 74 13 762
2019 Casual 61 33 6 0 0 0 0 94 0 40
2019 Student 49 35 8 5 3 0 0 84 8 654
2018 Indeterminate (permanent) 23 36 16 15 10 0 0 60 25 2251
2018 Seasonal 20 35 17 14 13 1 0 55 28 671
2018 Term 32 38 15 10 5 0 0 70 14 809
2018 Casual 56 31 0 4 5 2 2 91 9 45
2018 Student 41 36 12 8 4 0 0 77 11 495
2017 Indeterminate (permanent) 24 38 14 14 9 0 0 62 24 2170
2017 Seasonal 22 37 14 16 9 1 0 60 26 682
2017 Term 33 37 13 10 6 0 0 70 16 694
2017 Casual 34 40 11 4 11 0 0 74 15 45
2017 Student 53 32 9 5 2 0 0 84 7 476
2014 Indeterminate (permanent) 22 39 15 15 8 0 0 61 24 1994
2014 Seasonal 23 35 14 19 8 0 0 59 28 721
2014 Term 31 39 12 12 7 0 0 69 19 300
2014 Casual 46 32 8 11 3 0 0 78 14 21
2014 Student 45 35 6 11 3 0 0 81 14 268

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 41 15 11 4 0 0 70 15 2438
2020 Seasonal 31 45 13 7 5 0 0 75 12 215
2020 Term 35 40 11 11 3 0 0 75 13 547
2020 Casual 34 51 11 4 0 0 0 86 4 28
2020 Student 33 47 8 8 3 0 0 81 11 36
2019 Indeterminate (permanent) 25 43 13 13 5 0 0 69 18 2249
2019 Seasonal 35 40 9 9 6 0 0 76 15 614
2019 Term 34 43 12 8 3 0 0 77 11 761
2019 Casual 45 34 14 7 0 0 0 79 7 40
2019 Student 47 38 7 6 2 0 0 85 8 650
2018 Indeterminate (permanent) 24 41 15 13 7 0 0 64 20 2254
2018 Seasonal 30 38 14 11 8 0 0 68 18 670
2018 Term 31 42 13 9 4 0 0 73 13 808
2018 Casual 57 36 0 3 5 0 0 93 7 45
2018 Student 38 40 11 8 2 0 0 78 11 494
2017 Indeterminate (permanent) 25 43 12 13 7 0 0 68 20 2168
2017 Seasonal 27 44 13 12 4 0 0 70 16 681
2017 Term 33 41 10 11 4 0 0 75 15 696
2017 Casual 37 38 13 11 2 0 0 75 13 45
2017 Student 44 42 7 6 2 0 0 85 8 476

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 39 10 5 2 0 0 83 7 2443
2020 Seasonal 43 37 12 4 4 0 0 81 7 214
2020 Term 47 41 7 4 1 0 0 88 5 549
2020 Casual 60 33 0 8 0 0 0 92 8 27
2020 Student 44 39 11 3 3 0 0 83 6 36
2019 Indeterminate (permanent) 43 39 10 5 3 0 0 82 8 2252
2019 Seasonal 50 31 10 5 3 0 0 81 8 617
2019 Term 52 35 8 4 1 0 0 87 5 758
2019 Casual 63 32 0 5 0 0 0 95 5 40
2019 Student 58 28 6 5 3 1 0 86 8 653
2018 Indeterminate (permanent) 43 40 9 6 2 0 0 83 8 2249
2018 Seasonal 42 37 10 6 4 1 0 81 9 669
2018 Term 46 40 8 3 2 0 0 87 5 808
2018 Casual 65 30 2 3 0 0 0 95 3 45
2018 Student 50 37 7 3 2 0 0 87 6 495
2017 Indeterminate (permanent) 41 40 10 6 3 0 0 81 9 2171
2017 Seasonal 36 42 12 6 3 1 0 78 9 681
2017 Term 47 37 8 5 3 0 0 84 8 694
2017 Casual 44 39 2 11 4 0 0 83 15 43
2017 Student 56 34 5 3 2 0 0 90 5 474
2014 Indeterminate (permanent) 41 40 11 6 2 1 0 81 8 1990
2014 Seasonal 41 40 9 6 3 1 0 81 10 722
2014 Term 49 35 10 3 1 1 0 85 5 298
2014 Casual 36 46 15 0 3 0 0 82 3 21
2014 Student 46 32 11 7 0 3 0 81 8 268

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 37 13 10 6 0 0 71 16 2447
2020 Seasonal 29 31 20 11 8 0 0 61 19 215
2020 Term 39 38 10 9 3 0 0 78 12 550
2020 Casual 51 34 15 0 0 0 0 85 0 27
2020 Student 56 31 6 8 0 0 0 86 8 36
2019 Indeterminate (permanent) 30 39 13 12 7 0 0 69 18 2256
2019 Seasonal 34 34 13 11 8 0 0 67 20 620
2019 Term 39 37 13 7 3 0 0 77 11 760
2019 Casual 63 26 9 3 0 0 0 89 3 40
2019 Student 51 30 8 6 3 0 0 82 10 653
2018 Indeterminate (permanent) 28 38 14 12 9 0 0 65 21 2248
2018 Seasonal 24 40 13 12 10 1 0 65 22 668
2018 Term 35 42 11 9 3 0 0 77 12 805
2018 Casual 60 28 6 2 5 0 0 88 7 45
2018 Student 41 40 9 8 3 0 0 80 10 496
2017 Indeterminate (permanent) 28 38 13 12 8 0 0 67 20 2167
2017 Seasonal 24 36 16 14 9 1 0 61 23 683
2017 Term 35 37 13 8 7 0 0 72 15 694
2017 Casual 44 36 5 5 9 0 0 80 14 45
2017 Student 52 34 9 4 1 0 0 86 5 476

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 35 8 3 1 0 0 88 4 2444
2020 Seasonal 59 29 7 2 2 0 0 88 4 215
2020 Term 56 30 10 2 1 0 0 87 3 548
2020 Casual 64 28 0 4 4 0 0 92 8 28
2020 Student 61 25 6 6 3 0 0 86 8 36
2019 Indeterminate (permanent) 55 32 8 3 1 0 0 88 4 2249
2019 Seasonal 62 26 8 2 2 0 0 88 4 616
2019 Term 61 28 7 2 1 0 0 89 4 759
2019 Casual 61 30 5 2 3 0 0 91 5 40
2019 Student 61 25 9 4 2 0 0 86 5 653
2018 Indeterminate (permanent) 54 34 8 3 1 0 0 88 4 2236
2018 Seasonal 58 32 6 2 2 0 0 90 4 668
2018 Term 57 32 7 3 1 0 0 89 4 805
2018 Casual 65 35 0 0 0 0 0 100 0 45
2018 Student 52 36 9 2 1 0 0 88 3 492
2017 Indeterminate (permanent) 57 33 7 3 1 0 0 90 4 2172
2017 Seasonal 58 32 6 3 1 0 0 90 4 678
2017 Term 59 31 6 3 2 0 0 90 4 694
2017 Casual 63 28 7 2 0 0 0 91 2 45
2017 Student 60 31 7 1 0 0 0 91 1 473
2014 Indeterminate (permanent) 65 28 5 2 0 0 0 93 2 1993
2014 Seasonal 69 24 4 1 1 0 0 93 2 722
2014 Term 74 19 5 1 0 0 0 93 1 299
2014 Casual 70 27 4 0 0 0 0 96 0 21
2014 Student 59 35 6 0 0 0 0 93 1 267

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 39 11 9 5 0 0 76 14 2444
2020 Seasonal 26 43 10 11 9 0 0 70 20 216
2020 Term 42 36 9 9 4 0 0 78 13 548
2020 Casual 61 35 4 0 0 0 0 96 0 28
2020 Student 53 31 6 8 3 0 0 83 11 36
2019 Indeterminate (permanent) 31 40 11 11 7 0 0 71 18 2254
2019 Seasonal 29 36 12 14 9 0 0 65 23 620
2019 Term 36 37 11 12 3 0 0 74 15 762
2019 Casual 48 43 7 2 0 0 0 90 2 39
2019 Student 40 36 9 9 5 0 0 77 15 654
2018 Indeterminate (permanent) 28 41 11 12 8 0 0 69 20 2242
2018 Seasonal 22 39 14 14 12 0 0 61 25 667
2018 Term 30 41 12 11 6 0 0 71 17 804
2018 Casual 49 38 6 2 3 2 0 88 5 45
2018 Student 35 35 14 11 5 0 0 70 16 494
2017 Indeterminate (permanent) 30 43 9 12 5 0 0 73 18 2172
2017 Seasonal 21 41 10 17 10 0 0 63 27 678
2017 Term 31 41 11 11 6 0 0 72 17 694
2017 Casual 30 41 14 6 7 0 2 72 13 44
2017 Student 41 39 10 7 2 0 1 80 9 472
2014 Indeterminate (permanent) 22 43 12 15 8 0 0 66 22 1994
2014 Seasonal 20 44 12 14 10 0 0 64 23 720
2014 Term 26 46 12 11 5 0 0 72 17 300
2014 Casual 42 23 27 0 8 0 0 65 8 21
2014 Student 29 43 14 4 8 2 0 74 13 267

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 35 14 7 5 0 0 75 12 2452
2020 Seasonal 36 35 11 11 7 0 0 71 18 215
2020 Term 44 35 11 7 3 0 0 79 11 551
2020 Casual 50 42 8 0 0 0 0 92 0 28
2020 Student 58 25 8 8 0 0 0 83 8 36
2019 Indeterminate (permanent) 35 34 14 11 6 0 0 69 16 2259
2019 Seasonal 32 35 15 11 7 0 0 67 18 618
2019 Term 44 31 12 9 4 0 0 75 13 758
2019 Casual 47 35 11 7 0 0 0 81 7 40
2019 Student 49 30 10 6 4 0 0 79 10 653
2018 Indeterminate (permanent) 31 37 15 10 7 0 0 68 17 2236
2018 Seasonal 26 35 14 13 11 0 0 61 24 665
2018 Term 37 34 14 11 4 0 0 71 15 802
2018 Casual 38 52 4 1 3 2 0 91 5 45
2018 Student 44 34 11 6 5 0 0 78 11 491
2017 Indeterminate (permanent) 34 36 13 10 5 0 0 71 16 2170
2017 Seasonal 27 40 12 12 8 0 0 67 20 677
2017 Term 39 36 13 8 4 0 0 75 12 694
2017 Casual 47 16 21 9 7 0 0 63 16 45
2017 Student 53 32 9 5 1 0 0 85 6 473
2014 Indeterminate (permanent) 31 39 12 12 6 0 0 70 18 1993
2014 Seasonal 30 38 14 13 6 0 0 68 18 721
2014 Term 36 36 14 10 5 0 0 72 14 300
2014 Casual 41 36 15 8 0 0 0 77 8 21
2014 Student 41 39 11 8 1 0 0 80 10 268

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 41 13 10 4 0 0 73 14 2446
2020 Seasonal 28 43 15 10 4 0 0 72 14 217
2020 Term 37 40 13 8 2 0 0 77 10 550
2020 Casual 55 30 8 4 4 0 0 84 8 28
2020 Student 53 33 8 0 3 3 0 89 3 36
2019 Indeterminate (permanent) 28 42 15 11 5 0 0 70 15 2239
2019 Seasonal 32 40 13 10 5 0 0 72 15 615
2019 Term 40 36 14 7 2 1 0 76 10 760
2019 Casual 46 49 2 3 0 0 0 95 3 40
2019 Student 52 35 7 4 1 1 0 88 5 654
2018 Indeterminate (permanent) 26 38 16 13 7 0 0 64 20 2241
2018 Seasonal 27 39 14 13 7 0 0 66 19 668
2018 Term 35 41 13 7 3 0 0 77 11 807
2018 Casual 52 32 9 3 3 0 0 85 6 45
2018 Student 43 38 12 4 2 1 0 82 6 495
2017 Indeterminate (permanent) 30 40 13 12 5 0 0 70 17 2171
2017 Seasonal 27 41 15 11 6 0 0 69 16 677
2017 Term 38 39 12 7 3 0 0 77 11 693
2017 Casual 31 49 14 4 2 0 0 80 5 45
2017 Student 53 36 6 3 1 1 0 90 4 473
2014 Indeterminate (permanent) 27 40 15 12 5 0 0 68 17 1995
2014 Seasonal 29 41 14 10 5 0 0 71 15 721
2014 Term 43 40 8 7 3 0 0 83 10 300
2014 Casual 46 39 4 3 8 0 0 86 11 21
2014 Student 40 42 15 2 0 0 2 83 2 267

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 39 8 5 2 0 0 85 7 2452
2020 Seasonal 48 37 9 4 2 1 0 85 6 216
2020 Term 56 31 8 3 2 0 0 87 4 550
2020 Casual 68 21 8 4 0 0 0 89 4 28
2020 Student 64 22 8 3 3 0 0 86 6 36
2019 Indeterminate (permanent) 45 38 9 5 2 0 0 84 7 2269
2019 Seasonal 51 35 7 4 2 0 0 86 6 622
2019 Term 55 34 7 3 1 0 0 89 4 765
2019 Casual 66 27 2 2 3 0 0 93 5 40
2019 Student 62 26 6 4 1 0 0 89 5 656
2018 Indeterminate (permanent) 42 39 11 5 2 0 0 82 7 2247
2018 Seasonal 52 35 7 4 2 0 0 87 6 671
2018 Term 56 31 6 6 1 0 0 87 7 808
2018 Casual 80 15 5 0 0 0 0 95 0 45
2018 Student 55 32 8 4 1 0 0 87 6 495
2017 Indeterminate (permanent) 44 40 8 5 2 0 0 84 7 2169
2017 Seasonal 50 36 8 5 2 0 0 86 6 676
2017 Term 54 34 5 5 2 0 0 88 7 691
2017 Casual 47 44 4 4 2 0 0 91 5 45
2017 Student 64 28 5 2 1 0 0 92 4 473
2014 Indeterminate (permanent) 46 39 10 4 1 0 0 85 6 1995
2014 Seasonal 54 34 7 3 1 0 0 89 5 722
2014 Term 59 33 5 3 1 0 0 92 4 298
2014 Casual 57 35 8 0 0 0 0 92 0 21
2014 Student 54 34 9 3 0 0 0 88 3 268

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 28 34 21 10 6 0 0 63 17 2427
2020 Seasonal 39 35 16 6 4 0 0 74 10 215
2020 Term 44 31 17 5 3 0 0 76 7 545
2020 Casual 46 42 9 3 0 0 0 88 3 28
2020 Student 63 26 11 0 0 0 0 89 0 35
2019 Indeterminate (permanent) 26 31 24 12 7 0 1 57 19 2255
2019 Seasonal 44 31 15 6 3 0 1 76 9 623
2019 Term 47 28 16 5 3 0 0 75 8 758
2019 Casual 56 32 9 2 0 0 0 89 2 39
2019 Student 65 24 7 1 1 0 1 91 2 653
2018 Indeterminate (permanent) 25 32 23 12 8 0 0 57 20 2254
2018 Seasonal 42 30 17 7 3 0 1 72 11 672
2018 Term 45 31 16 4 3 0 0 77 7 808
2018 Casual 57 30 11 0 0 2 0 89 0 45
2018 Student 70 22 5 2 0 0 1 93 2 499
2017 Indeterminate (permanent) 23 35 23 12 8 0 1 58 19 2172
2017 Seasonal 39 35 16 5 2 0 2 76 7 683
2017 Term 47 33 12 5 2 0 1 82 6 696
2017 Casual 60 29 9 2 0 0 0 89 2 45
2017 Student 64 30 5 1 0 0 0 94 1 476
2014 Indeterminate (permanent) 23 33 23 13 7 0 0 57 20 1994
2014 Seasonal 36 33 20 7 2 0 2 70 9 721
2014 Term 44 33 15 5 2 0 0 77 7 300
2014 Casual 62 31 4 0 3 0 0 93 3 21
2014 Student 63 25 8 2 2 0 0 88 4 268

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 9 27 41 18 4 1 0 23 36 2454
2020 Seasonal 6 22 40 20 10 0 2 30 28 216
2020 Term 7 21 37 25 8 1 0 34 29 551
2020 Casual 4 16 37 21 21 0 0 43 20 28
2020 Student 3 8 31 33 25 0 0 58 11 36
2019 Indeterminate (permanent) 11 28 36 18 6 1 1 24 39 2260
2019 Seasonal 9 20 35 21 13 0 2 35 30 618
2019 Term 5 18 37 22 15 1 2 37 24 761
2019 Casual 5 8 33 28 25 0 0 54 13 40
2019 Student 4 12 22 28 30 1 3 60 17 651
2018 Indeterminate (permanent) 11 27 39 16 6 0 1 22 38 2249
2018 Seasonal 11 23 33 24 7 1 2 32 34 669
2018 Term 7 17 34 26 13 1 2 41 25 806
2018 Casual 6 9 34 24 11 6 10 42 18 44
2018 Student 5 14 23 31 24 2 1 57 19 495
2017 Indeterminate (permanent) 11 28 38 15 5 0 2 21 40 2162
2017 Seasonal 7 23 37 18 9 1 4 29 32 677
2017 Term 5 17 34 22 16 1 5 40 24 692
2017 Casual 13 15 28 26 17 0 2 43 28 45
2017 Student 3 11 30 25 24 2 4 53 15 474
2014 Indeterminate (permanent) 12 32 36 13 4 1 2 18 46 1992
2014 Seasonal 8 28 34 19 9 0 2 29 37 716
2014 Term 4 20 32 27 16 1 0 43 24 298
2014 Casual 0 14 30 21 24 0 11 50 16 21
2014 Student 10 15 32 28 10 4 1 40 26 266

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 9 19 30 29 11 2 1 41 29 2443
2020 Seasonal 8 20 28 26 15 1 1 42 29 216
2020 Term 10 20 22 28 18 2 0 48 30 550
2020 Casual 4 8 26 42 17 4 0 62 12 26
2020 Student 0 8 11 33 36 6 6 78 9 36
2019 Indeterminate (permanent) 12 24 32 21 10 2 1 31 36 2258
2019 Seasonal 10 16 28 25 16 2 2 43 27 616
2019 Term 9 15 24 25 21 4 1 49 26 762
2019 Casual 6 6 40 24 21 2 0 46 13 39
2019 Student 3 8 18 26 39 4 2 70 12 651
2018 Indeterminate (permanent) 14 23 30 23 10 1 1 33 37 2241
2018 Seasonal 12 21 29 22 12 2 2 35 35 663
2018 Term 10 17 26 25 19 2 1 46 28 804
2018 Casual 7 6 31 22 25 2 9 52 14 44
2018 Student 5 10 16 29 34 3 2 67 16 493
2017 Indeterminate (permanent) 11 22 31 21 11 1 2 34 33 2157
2017 Seasonal 10 20 31 18 14 3 4 35 32 673
2017 Term 9 16 24 20 21 5 5 46 27 693
2017 Casual 5 9 19 32 23 6 6 62 16 45
2017 Student 2 8 18 22 41 5 5 70 11 473
2014 Indeterminate (permanent) 12 27 33 15 8 2 2 25 41 1990
2014 Seasonal 15 25 26 18 12 1 2 31 42 716
2014 Term 9 17 24 22 21 6 1 46 28 299
2014 Casual 8 14 20 21 18 8 11 49 27 21
2014 Student 7 6 28 27 24 4 3 55 14 267

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 16 28 34 15 5 1 1 21 45 2449
2020 Seasonal 14 26 34 14 8 1 2 23 42 215
2020 Term 14 27 31 16 10 1 1 27 41 551
2020 Casual 6 22 33 16 18 4 0 36 29 28
2020 Student 6 19 28 19 22 0 6 44 26 36
2019 Indeterminate (permanent) 18 28 33 14 5 1 0 20 47 2264
2019 Seasonal 12 23 29 16 13 2 4 31 38 618
2019 Term 15 23 28 17 13 2 3 31 40 761
2019 Casual 11 11 24 23 31 0 0 54 22 40
2019 Student 7 13 18 18 33 6 5 56 23 647
2018 Indeterminate (permanent) 19 29 32 13 5 1 1 18 48 2247
2018 Seasonal 20 24 26 16 8 2 4 26 47 667
2018 Term 14 23 30 16 10 2 3 28 40 804
2018 Casual 10 16 28 19 9 10 8 34 32 45
2018 Student 9 16 19 18 30 6 3 52 27 495
2017 Indeterminate (permanent) 17 29 31 14 6 1 2 20 48 2161
2017 Seasonal 16 23 29 14 9 3 6 26 43 673
2017 Term 13 21 29 15 12 4 6 31 38 692
2017 Casual 7 11 45 11 12 4 10 27 21 44
2017 Student 6 16 19 19 27 6 6 53 25 475
2014 Indeterminate (permanent) 22 29 29 12 5 1 1 18 52 1991
2014 Seasonal 15 27 29 16 8 3 3 25 45 717
2014 Term 11 19 32 16 13 7 2 32 33 298
2014 Casual 4 22 27 20 16 0 11 41 29 21
2014 Student 13 17 25 19 15 3 9 38 34 266

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 5 15 36 34 10 0 1 44 20 2443
2020 Seasonal 1 7 29 41 20 0 3 62 9 215
2020 Term 3 7 27 40 22 0 0 63 10 546
2020 Casual 4 3 13 46 31 0 3 79 7 28
2020 Student 0 3 11 25 61 0 0 86 3 36
2019 Indeterminate (permanent) 5 15 36 32 11 1 1 44 20 2248
2019 Seasonal 3 6 24 33 29 1 4 65 10 618
2019 Term 4 5 22 34 32 1 3 68 9 755
2019 Casual 2 7 11 25 55 0 0 80 9 39
2019 Student 2 3 8 25 54 2 6 87 5 646
2018 Indeterminate (permanent) 6 16 36 31 8 0 2 40 23 2237
2018 Seasonal 3 9 28 34 20 1 6 57 13 662
2018 Term 2 8 24 36 26 1 3 64 11 806
2018 Casual 1 5 7 48 29 2 8 85 7 45
2018 Student 2 3 12 30 46 3 5 82 5 493
2017 Indeterminate (permanent) 7 15 35 28 11 1 3 40 23 2147
2017 Seasonal 4 8 25 34 21 1 8 60 13 673
2017 Term 2 5 22 32 27 3 8 67 9 687
2017 Casual 0 2 23 38 28 2 8 73 2 45
2017 Student 1 3 8 28 49 2 9 87 4 474
2014 Indeterminate (permanent) 7 17 37 27 9 1 2 37 25 1983
2014 Seasonal 4 10 27 33 20 1 5 57 14 717
2014 Term 3 7 23 35 24 3 5 65 11 297
2014 Casual 3 0 27 25 35 0 11 67 3 21
2014 Student 2 3 10 29 50 1 5 85 5 267

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 14 24 30 21 9 1 1 30 39 2447
2020 Seasonal 17 18 30 17 17 0 1 34 35 216
2020 Term 9 14 27 27 20 3 1 48 23 548
2020 Casual 3 0 29 24 44 0 0 68 3 28
2020 Student 0 11 8 25 53 0 3 80 11 36
2019 Indeterminate (permanent) 21 23 28 18 8 1 1 26 45 2256
2019 Seasonal 14 19 25 21 18 1 2 40 34 621
2019 Term 10 13 25 26 21 2 2 49 24 762
2019 Casual 2 6 23 21 44 4 0 68 8 40
2019 Student 4 7 15 24 43 2 4 72 12 649
2018 Indeterminate (permanent) 22 27 28 15 6 1 1 21 50 2244
2018 Seasonal 20 23 25 17 11 1 3 29 45 667
2018 Term 10 17 26 25 17 2 3 44 29 805
2018 Casual 3 10 18 30 27 2 10 65 15 45
2018 Student 6 8 20 25 33 4 4 63 15 490
2017 Indeterminate (permanent) 19 26 28 15 8 1 2 24 47 2162
2017 Seasonal 15 23 27 18 13 1 4 32 40 674
2017 Term 8 13 24 26 20 3 7 51 23 690
2017 Casual 4 7 24 23 30 0 12 61 12 45
2017 Student 2 5 17 23 41 5 7 73 8 474
2014 Indeterminate (permanent) 28 31 25 8 5 1 2 13 61 1993
2014 Seasonal 21 26 27 13 10 0 2 24 48 720
2014 Term 12 22 25 17 19 2 2 38 36 298
2014 Casual 3 15 8 28 31 4 11 69 21 21
2014 Student 13 9 19 21 29 3 6 55 24 267

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 10 18 28 28 13 2 2 42 29 2440
2020 Seasonal 7 23 25 22 17 2 4 42 32 214
2020 Term 9 16 23 25 21 3 3 49 26 550
2020 Casual 0 25 29 11 30 0 5 43 26 26
2020 Student 3 3 19 25 39 8 3 72 6 36
2019 Indeterminate (permanent) 14 24 30 19 10 1 1 30 40 2252
2019 Seasonal 10 13 25 24 21 2 4 48 25 620
2019 Term 10 14 24 20 24 4 4 48 26 759
2019 Casual 4 7 22 24 36 4 3 64 12 40
2019 Student 3 5 10 18 48 9 7 78 10 647
2018 Indeterminate (permanent) 16 23 29 19 9 1 2 29 41 2238
2018 Seasonal 13 18 27 22 15 2 3 39 33 663
2018 Term 10 16 22 24 20 4 4 47 28 802
2018 Casual 0 15 19 22 24 11 8 57 19 45
2018 Student 3 7 12 20 43 9 7 74 12 490
2017 Indeterminate (permanent) 12 20 30 22 12 1 3 35 34 2166
2017 Seasonal 10 15 27 21 16 3 7 42 28 673
2017 Term 7 14 21 24 20 6 8 51 24 691
2017 Casual 4 9 19 22 39 0 7 66 14 45
2017 Student 2 5 10 16 45 10 11 78 9 472
2014 Indeterminate (permanent) 11 23 31 20 10 2 4 32 36 1992
2014 Seasonal 12 18 25 24 15 2 4 41 33 715
2014 Term 8 16 22 23 22 7 3 49 27 299
2014 Casual 11 5 20 19 26 8 11 56 19 21
2014 Student 3 10 16 23 31 7 10 66 15 266

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 13 26 37 16 6 1 1 22 40 2444
2020 Seasonal 10 20 31 23 11 3 3 35 32 216
2020 Term 10 23 31 18 14 2 2 33 35 549
2020 Casual 0 22 31 21 23 3 0 46 22 28
2020 Student 3 17 28 22 19 8 3 47 22 36
2019 Indeterminate (permanent) 17 27 32 16 6 1 1 22 45 2260
2019 Seasonal 10 17 30 19 17 2 6 38 29 618
2019 Term 13 18 29 16 18 3 3 36 33 758
2019 Casual 2 12 21 26 38 2 0 65 14 40
2019 Student 6 9 16 20 38 5 6 65 17 644
2018 Indeterminate (permanent) 17 28 34 14 5 1 2 19 46 2245
2018 Seasonal 14 22 25 20 10 4 4 33 39 666
2018 Term 12 22 29 19 13 2 3 34 35 807
2018 Casual 7 17 28 15 13 10 11 35 30 45
2018 Student 5 12 19 20 34 6 5 60 19 494
2017 Indeterminate (permanent) 16 27 32 13 6 2 4 20 46 2163
2017 Seasonal 11 20 30 14 12 5 8 30 35 679
2017 Term 9 18 28 18 15 4 7 37 31 693
2017 Casual 0 15 34 12 17 11 11 37 19 45
2017 Student 5 9 22 16 35 7 8 59 16 471
2014 Indeterminate (permanent) 19 27 33 12 5 2 3 18 48 1993
2014 Seasonal 13 22 33 13 11 3 4 27 38 716
2014 Term 10 17 29 18 16 5 4 38 30 299
2014 Casual 0 23 22 28 15 0 11 49 26 21
2014 Student 6 16 24 18 25 6 6 48 24 266

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 6 16 38 28 10 0 1 39 23 2450
2020 Seasonal 4 19 30 27 16 2 2 45 24 217
2020 Term 6 14 36 27 16 0 1 43 20 547
2020 Casual 0 13 28 24 35 0 0 59 13 28
2020 Student 8 0 36 28 28 0 0 56 8 36
2019 Indeterminate (permanent) 13 22 33 21 9 1 1 31 35 2262
2019 Seasonal 13 19 31 20 12 1 3 34 34 618
2019 Term 11 18 33 21 15 1 2 37 29 763
2019 Casual 8 24 31 19 15 0 3 35 33 40
2019 Student 9 17 30 21 19 1 2 41 27 648
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 22 32 19 13 7 5 2 58 22 2449
2020 Seasonal 17 34 19 19 9 1 2 51 29 216
2020 Term 27 31 16 10 5 6 4 65 17 548
2020 Casual 40 25 21 3 4 3 3 69 8 28
2020 Student 43 29 11 6 0 3 9 81 6 35
2019 Indeterminate (permanent) 21 33 17 14 9 3 2 57 25 2264
2019 Seasonal 23 33 12 14 13 4 1 59 28 620
2019 Term 30 29 17 11 4 6 3 65 17 764
2019 Casual 44 16 16 19 0 2 3 63 20 40
2019 Student 41 28 10 7 5 4 5 76 13 651
2018 Indeterminate (permanent) 16 34 19 15 12 4 1 52 28 2247
2018 Seasonal 15 31 23 15 13 3 0 48 29 668
2018 Term 21 33 18 10 8 8 2 59 21 809
2018 Casual 29 32 8 12 9 9 2 68 23 45
2018 Student 30 29 18 11 4 6 3 65 16 498
2017 Indeterminate (permanent) 19 34 16 14 11 4 2 56 27 2168
2017 Seasonal 17 31 17 17 13 3 2 51 31 682
2017 Term 24 29 16 13 9 5 4 58 25 696
2017 Casual 47 21 12 8 2 4 6 76 10 45
2017 Student 34 31 13 8 3 5 6 73 13 476
2014 Indeterminate (permanent) 24 35 15 13 7 3 3 62 22 1997
2014 Seasonal 23 35 15 15 8 3 1 61 24 723
2014 Term 31 31 13 10 6 5 4 68 18 302
2014 Casual 22 36 23 4 0 5 11 68 5 21
2014 Student 36 23 16 8 5 3 9 67 15 268

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 32 9 11 6 1 0 74 17 2442
2020 Seasonal 31 33 13 13 10 0 0 64 22 216
2020 Term 48 26 11 11 4 0 0 74 15 549
2020 Casual 60 33 3 4 0 0 0 92 4 28
2020 Student 69 14 11 3 0 0 3 85 3 35
2019 Indeterminate (permanent) 37 33 11 11 7 0 0 70 19 2265
2019 Seasonal 38 29 12 12 8 0 0 67 21 620
2019 Term 48 28 7 10 5 0 0 77 16 764
2019 Casual 65 22 5 5 3 0 0 88 8 40
2019 Student 57 24 7 8 4 0 1 82 12 654
2018 Indeterminate (permanent) 32 34 11 14 9 1 0 66 23 2242
2018 Seasonal 28 34 11 14 13 0 0 62 27 669
2018 Term 39 34 8 12 6 1 0 74 18 808
2018 Casual 49 30 2 16 3 0 0 79 19 45
2018 Student 49 28 8 11 3 0 0 77 15 498
2017 Indeterminate (permanent) 36 34 10 11 9 0 0 70 20 2166
2017 Seasonal 30 33 10 14 12 0 0 64 26 681
2017 Term 39 34 10 11 6 1 0 73 17 696
2017 Casual 47 32 5 11 2 0 2 82 13 45
2017 Student 54 28 7 7 3 0 0 83 10 476
2014 Indeterminate (permanent) 37 34 10 10 8 1 0 72 18 1996
2014 Seasonal 35 32 9 14 9 0 1 68 23 723
2014 Term 43 33 9 8 7 1 1 76 15 302
2014 Casual 54 26 16 4 0 0 0 80 4 21
2014 Student 45 24 10 17 4 0 0 69 21 268

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 45 35 8 9 3 0 0 81 12 2440
2020 Seasonal 38 38 12 7 5 0 0 76 12 215
2020 Term 58 26 8 6 2 0 0 83 8 548
2020 Casual 78 18 0 4 0 0 0 96 4 28
2020 Student 69 26 6 0 0 0 0 94 0 35
2019 Indeterminate (permanent) 39 39 9 9 4 0 0 78 13 2266
2019 Seasonal 35 41 9 10 5 0 0 76 16 618
2019 Term 53 32 7 6 2 0 0 85 9 763
2019 Casual 75 16 0 7 3 0 0 90 10 40
2019 Student 58 29 4 6 2 0 1 88 8 655
2018 Indeterminate (permanent) 36 40 9 9 5 0 0 76 14 2237
2018 Seasonal 33 42 10 8 6 0 0 75 15 669
2018 Term 47 34 8 8 3 0 0 81 11 809
2018 Casual 64 30 2 2 2 0 0 94 4 45
2018 Student 50 32 9 7 2 0 0 82 9 497
2017 Indeterminate (permanent) 35 43 7 10 4 0 0 78 14 2169
2017 Seasonal 31 43 10 12 4 0 0 74 16 681
2017 Term 39 40 9 8 4 0 0 79 12 697
2017 Casual 64 23 11 2 0 0 0 87 2 44
2017 Student 56 34 4 4 2 0 0 90 6 475
2014 Indeterminate (permanent) 36 43 9 8 3 0 0 80 11 1996
2014 Seasonal 31 45 10 10 4 0 0 76 14 722
2014 Term 45 38 7 7 4 0 0 83 10 302
2014 Casual 51 37 11 0 0 0 0 89 0 21
2014 Student 45 40 10 4 0 0 0 85 4 269

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 38 11 6 3 1 0 81 8 2431
2020 Seasonal 35 38 18 6 4 0 0 73 10 216
2020 Term 50 32 10 5 2 1 0 84 7 548
2020 Casual 71 20 8 0 0 0 0 92 0 28
2020 Student 65 26 6 3 0 0 0 91 3 34
2019 Indeterminate (permanent) 37 41 12 7 3 1 0 79 9 2267
2019 Seasonal 36 39 11 8 4 1 0 76 12 620
2019 Term 48 36 8 5 2 0 0 85 7 764
2019 Casual 69 26 2 3 0 0 0 95 3 40
2019 Student 55 30 7 6 2 1 0 85 8 654
2018 Indeterminate (permanent) 33 43 13 7 3 1 0 77 10 2244
2018 Seasonal 30 41 14 9 5 1 0 72 14 670
2018 Term 39 41 11 6 2 1 0 81 8 808
2018 Casual 62 26 2 6 4 0 0 89 10 45
2018 Student 45 35 12 5 3 0 0 80 7 499

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 52 27 9 4 3 4 2 83 8 2445
2020 Seasonal 46 30 14 4 4 1 1 78 8 216
2020 Term 53 26 9 4 3 4 1 83 7 550
2020 Casual 48 28 0 3 4 15 3 92 8 28
2020 Student 63 26 0 3 0 3 6 97 3 35
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 51 28 12 5 2 0 1 81 7 2448
2020 Seasonal 43 25 16 8 6 0 3 70 14 215
2020 Term 51 28 10 5 2 1 2 82 7 551
2020 Casual 52 30 18 0 0 0 0 82 0 28
2020 Student 53 19 11 8 0 3 6 79 9 36
2019 Indeterminate (permanent) 45 31 13 5 4 1 2 78 9 2262
2019 Seasonal 36 28 19 7 5 1 3 67 13 624
2019 Term 47 27 15 4 2 1 4 79 6 765
2019 Casual 55 9 17 10 0 0 9 70 11 41
2019 Student 46 24 13 6 2 1 8 77 9 652

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 32 13 9 6 0 1 72 15 2447
2020 Seasonal 39 28 14 13 6 1 0 67 19 215
2020 Term 42 34 9 9 5 1 0 77 14 550
2020 Casual 60 36 4 0 0 0 0 96 0 28
2020 Student 53 33 0 14 0 0 0 86 14 36
2019 Indeterminate (permanent) 33 34 15 10 7 0 0 67 17 2267
2019 Seasonal 38 29 15 10 8 1 0 67 18 625
2019 Term 44 33 11 6 5 1 0 77 11 765
2019 Casual 51 36 4 7 2 0 0 87 9 41
2019 Student 51 28 9 7 3 0 0 80 10 653
2018 Indeterminate (permanent) 31 36 13 11 8 0 0 68 19 2246
2018 Seasonal 35 32 11 10 11 1 0 68 21 669
2018 Term 41 35 12 8 5 1 0 76 12 804
2018 Casual 54 30 11 0 5 0 0 84 5 45
2018 Student 50 31 7 7 4 1 0 83 11 499
2017 Indeterminate (permanent) 34 35 12 11 8 0 0 69 20 2168
2017 Seasonal 31 34 12 11 10 1 1 67 21 681
2017 Term 37 37 9 9 6 1 1 75 15 697
2017 Casual 41 31 11 11 6 0 0 73 16 45
2017 Student 50 31 7 8 4 1 0 82 11 476
2014 Indeterminate (permanent) 33 35 13 11 7 1 0 69 17 1995
2014 Seasonal 35 35 12 11 7 1 0 70 17 721
2014 Term 43 33 11 6 6 1 0 77 12 302
2014 Casual 58 23 0 11 8 0 0 81 19 21
2014 Student 57 25 7 7 3 0 0 83 10 269

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 25 14 6 5 2 1 75 11 2445
2020 Seasonal 48 19 13 11 7 1 0 68 18 214
2020 Term 54 24 9 5 4 3 1 81 10 550
2020 Casual 73 13 8 0 0 3 3 91 0 28
2020 Student 78 19 3 0 0 0 0 97 0 36

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 32 9 8 5 0 0 78 13 2449
2020 Seasonal 46 31 5 9 8 1 0 78 17 216
2020 Term 50 30 10 6 4 0 0 80 10 550
2020 Casual 72 21 4 3 0 0 0 93 3 28
2020 Student 64 17 6 11 0 0 3 83 11 36
2019 Indeterminate (permanent) 38 35 11 9 6 1 0 74 15 2259
2019 Seasonal 47 28 9 9 6 1 0 76 15 624
2019 Term 54 28 9 6 3 1 0 82 9 765
2019 Casual 68 26 4 0 0 2 0 96 0 41
2019 Student 61 25 6 4 2 1 0 88 6 651
2018 Indeterminate (permanent) 36 35 11 9 7 0 0 72 16 2238
2018 Seasonal 38 32 11 11 8 0 0 70 19 667
2018 Term 46 32 11 6 4 0 0 79 10 804
2018 Casual 59 21 8 4 6 2 0 81 10 44
2018 Student 56 26 9 5 3 1 1 83 8 498
2017 Indeterminate (permanent) 38 34 10 11 7 0 0 73 18 2173
2017 Seasonal 39 34 9 10 7 0 0 73 18 682
2017 Term 48 30 9 7 5 0 1 79 12 696
2017 Casual 41 42 7 2 6 2 0 85 7 45
2017 Student 58 27 6 6 1 0 1 86 7 476
2014 Indeterminate (permanent) 39 34 10 10 6 1 0 74 16 1996
2014 Seasonal 39 34 10 10 6 0 0 74 16 719
2014 Term 47 32 9 6 5 0 0 80 11 302
2014 Casual 60 20 12 8 0 0 0 80 8 20
2014 Student 55 28 9 6 1 1 0 84 7 269

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 42 58 2452
2020 Seasonal 37 63 217
2020 Term 41 59 551
2020 Casual 40 60 28
2020 Student 31 69 36

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 18 9 3 2 4 10 83 6 2453
2020 Seasonal 41 19 15 5 5 3 13 71 12 217
2020 Term 54 18 7 4 3 4 10 84 7 548
2020 Casual 67 6 4 0 0 4 18 95 0 28
2020 Student 61 19 3 3 0 6 8 94 3 36

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 51 28 9 7 5 0 1 80 11 2456
2020 Seasonal 51 23 13 7 5 0 0 74 13 217
2020 Term 56 26 8 7 4 0 0 82 10 550
2020 Casual 86 10 4 0 0 0 0 96 0 28
2020 Student 75 14 6 6 0 0 0 89 6 36
2019 Indeterminate (permanent) 45 32 9 8 6 0 0 77 13 2268
2019 Seasonal 51 25 11 7 5 0 0 77 13 624
2019 Term 58 26 7 6 4 0 0 84 9 766
2019 Casual 71 22 5 3 0 0 0 92 3 40
2019 Student 65 22 6 6 2 0 0 86 8 652
2018 Indeterminate (permanent) 41 30 12 9 7 0 0 71 16 2244
2018 Seasonal 43 28 11 8 10 0 0 70 18 666
2018 Term 51 28 9 8 3 0 0 79 11 802
2018 Casual 71 17 1 6 5 0 0 88 11 44
2018 Student 59 23 9 5 3 0 0 82 9 498
2017 Indeterminate (permanent) 45 29 10 9 7 0 0 74 15 2174
2017 Seasonal 45 30 9 8 8 0 0 75 16 678
2017 Term 53 26 8 6 6 0 0 80 12 697
2017 Casual 51 40 4 0 6 0 0 91 6 45
2017 Student 64 20 7 5 3 0 0 84 9 474
2014 Indeterminate (permanent) 43 33 11 7 6 0 0 76 13 1995
2014 Seasonal 43 33 10 9 5 0 0 77 14 723
2014 Term 54 26 6 7 7 0 0 80 14 302
2014 Casual 73 11 5 4 8 0 0 84 11 21
2014 Student 60 22 12 3 3 0 0 82 6 267
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 31 14 9 5 6 0 70 15 2453
2020 Seasonal 31 25 19 9 12 3 0 58 22 217
2020 Term 46 28 8 8 2 7 0 80 11 550
2020 Casual 67 18 11 4 0 0 0 85 4 28
2020 Student 67 19 0 0 3 11 0 97 3 36
2019 Indeterminate (permanent) 26 35 16 11 8 4 0 63 20 2253
2019 Seasonal 31 32 15 10 7 5 1 66 18 622
2019 Term 41 30 11 8 3 6 0 76 11 765
2019 Casual 55 33 2 4 0 5 0 93 5 41
2019 Student 54 25 7 5 2 6 1 85 7 652
2018 Indeterminate (permanent) 25 32 18 12 9 4 0 59 22 2251
2018 Seasonal 25 29 17 12 12 4 0 57 25 669
2018 Term 41 28 13 9 3 6 0 74 13 809
2018 Casual 52 20 8 4 5 9 1 81 10 45
2018 Student 50 27 9 6 2 5 0 82 9 496
2017 Indeterminate (permanent) 26 35 15 12 7 5 0 64 20 2170
2017 Seasonal 25 32 15 13 8 6 1 61 22 683
2017 Term 36 30 12 7 5 9 1 73 13 696
2017 Casual 48 22 16 4 0 10 0 78 4 45
2017 Student 57 25 5 3 1 8 1 89 5 475
2014 Indeterminate (permanent) 24 36 17 12 7 5 0 63 20 1997
2014 Seasonal 27 30 15 13 10 5 0 60 25 719
2014 Term 35 32 11 9 4 8 0 74 14 300
2014 Casual 36 20 11 22 0 4 7 63 25 21
2014 Student 44 34 6 7 4 2 2 82 12 268

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 35 15 12 7 2 0 66 19 2449
2020 Seasonal 30 23 18 14 15 1 0 53 29 216
2020 Term 39 31 14 9 4 3 0 73 13 548
2020 Casual 69 14 8 8 0 0 0 84 8 28
2020 Student 64 25 0 0 3 8 0 97 3 36
2019 Indeterminate (permanent) 23 34 17 14 11 2 0 57 25 2252
2019 Seasonal 27 29 17 15 10 2 1 58 25 621
2019 Term 37 31 11 11 5 4 0 71 17 764
2019 Casual 58 25 5 7 2 4 0 86 9 41
2019 Student 55 22 8 6 3 4 1 82 10 653
2018 Indeterminate (permanent) 20 33 18 16 12 2 0 54 28 2244
2018 Seasonal 22 29 16 17 13 2 0 53 31 670
2018 Term 37 29 15 12 5 2 0 68 17 807
2018 Casual 40 25 16 7 3 8 1 71 12 45
2018 Student 49 28 9 7 3 3 0 80 10 495
2017 Indeterminate (permanent) 20 37 15 18 9 1 0 58 27 2172
2017 Seasonal 23 31 16 15 11 3 1 55 28 681
2017 Term 33 31 15 9 7 4 1 67 17 695
2017 Casual 41 26 13 5 4 11 0 75 10 45
2017 Student 55 27 7 6 2 3 1 85 8 473
2014 Indeterminate (permanent) 21 34 17 16 10 2 0 55 27 1993
2014 Seasonal 23 26 17 17 14 2 0 50 32 721
2014 Term 32 30 17 11 6 3 0 65 17 300
2014 Casual 39 25 3 15 11 0 7 69 28 21
2014 Student 40 31 15 2 7 5 0 75 9 268

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 17 35 19 16 9 4 0 54 26 2451
2020 Seasonal 19 27 18 16 18 2 0 47 35 217
2020 Term 28 33 16 14 5 4 0 63 20 551
2020 Casual 42 39 3 8 4 4 0 84 13 28
2020 Student 36 42 3 3 3 14 0 90 6 36
2019 Indeterminate (permanent) 15 29 21 19 13 3 0 45 33 2250
2019 Seasonal 19 30 20 15 12 4 1 51 28 622
2019 Term 25 32 15 15 8 5 0 60 24 765
2019 Casual 34 43 13 2 2 4 2 82 5 41
2019 Student 42 25 10 10 4 8 1 74 15 651
2018 Indeterminate (permanent) 12 30 21 20 14 3 0 43 35 2246
2018 Seasonal 16 27 18 21 14 4 0 44 37 667
2018 Term 24 29 21 15 8 4 0 55 24 809
2018 Casual 25 37 5 11 5 16 1 75 19 45
2018 Student 34 31 15 10 5 5 0 69 16 495
2017 Indeterminate (permanent) 13 31 20 20 11 4 0 46 32 2170
2017 Seasonal 15 29 19 19 13 5 1 47 33 682
2017 Term 22 31 17 13 10 7 1 57 25 695
2017 Casual 26 28 19 9 4 14 0 63 15 44
2017 Student 41 29 10 7 3 9 1 78 11 473
2014 Indeterminate (permanent) 12 34 18 21 12 4 0 47 34 1996
2014 Seasonal 15 27 17 23 15 3 0 43 39 719
2014 Term 21 34 14 16 6 8 0 60 25 299
2014 Casual 37 29 11 4 11 0 8 72 16 20
2014 Student 22 40 14 9 5 7 2 69 16 267

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 17 36 17 18 11 2 0 54 29 2455
2020 Seasonal 16 32 16 20 14 1 0 49 34 217
2020 Term 26 35 14 15 9 2 0 62 24 551
2020 Casual 37 41 11 12 0 0 0 77 12 28
2020 Student 44 42 3 0 3 8 0 94 3 36
2019 Indeterminate (permanent) 13 31 19 21 15 2 0 44 37 2257
2019 Seasonal 19 30 16 17 15 3 0 50 33 621
2019 Term 22 33 16 16 10 3 0 56 27 764
2019 Casual 33 38 20 2 2 5 0 74 5 41
2019 Student 36 28 10 13 6 5 1 69 20 652
2018 Indeterminate (permanent) 11 31 18 22 16 1 0 43 39 2247
2018 Seasonal 15 27 15 22 19 3 0 43 42 668
2018 Term 22 27 19 21 10 2 0 49 31 808
2018 Casual 27 36 4 16 5 11 1 72 24 44
2018 Student 33 31 14 12 6 4 0 67 19 493
2017 Indeterminate (permanent) 13 33 17 20 14 3 0 48 35 2175
2017 Seasonal 14 33 16 18 15 3 0 49 34 683
2017 Term 21 33 13 18 10 5 1 58 29 694
2017 Casual 34 17 14 16 7 13 0 57 27 45
2017 Student 41 30 9 10 4 6 1 76 15 473
2014 Indeterminate (permanent) 13 32 18 22 13 2 0 46 36 1996
2014 Seasonal 15 27 17 22 17 2 0 43 40 719
2014 Term 22 36 15 13 9 4 0 61 24 298
2014 Casual 20 34 12 20 7 0 8 58 29 20
2014 Student 22 41 10 17 4 6 0 67 22 267

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 20 14 8 7 11 6 67 17 2455
2020 Seasonal 21 19 12 11 10 20 7 55 28 215
2020 Term 30 14 12 13 8 16 7 58 27 551
2020 Casual 58 24 3 0 0 15 0 96 0 28
2020 Student 47 11 17 0 6 14 6 72 7 36
2019 Indeterminate (permanent) 33 20 14 11 8 11 4 62 22 2263
2019 Seasonal 27 15 14 11 9 18 5 54 27 622
2019 Term 30 14 14 10 11 16 5 56 27 765
2019 Casual 51 14 9 6 5 14 0 76 13 40
2019 Student 35 15 11 10 7 18 4 64 22 653
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 28 42 16 9 3 1 0 71 12 2454
2020 Seasonal 23 39 15 14 8 1 0 63 22 215
2020 Term 32 46 14 6 2 1 0 78 8 550
2020 Casual 48 41 7 0 0 4 0 92 0 28
2020 Student 53 33 6 0 0 8 0 94 0 36
2019 Indeterminate (permanent) 24 42 18 10 4 1 0 67 15 2262
2019 Seasonal 28 41 16 9 4 1 0 70 14 621
2019 Term 34 43 13 8 2 0 0 78 9 763
2019 Casual 53 41 5 2 0 0 0 93 2 41
2019 Student 50 36 9 3 1 1 0 87 5 654
2018 Indeterminate (permanent) 25 41 17 11 5 1 0 67 16 2251
2018 Seasonal 22 42 16 12 7 1 0 64 19 672
2018 Term 32 42 14 9 3 1 0 74 12 807
2018 Casual 57 26 7 4 3 2 0 85 8 45
2018 Student 43 39 9 6 2 1 0 83 8 497
2017 Indeterminate (permanent) 26 43 16 10 5 0 0 70 14 2169
2017 Seasonal 27 39 15 11 6 2 0 68 17 681
2017 Term 33 40 13 9 3 1 0 74 13 697
2017 Casual 45 41 9 5 0 0 0 86 5 45
2017 Student 53 36 7 3 0 0 0 90 3 474
2014 Indeterminate (permanent) 26 43 15 10 5 1 0 70 14 1996
2014 Seasonal 25 37 17 14 6 1 0 63 20 717
2014 Term 31 47 12 5 2 2 0 80 8 298
2014 Casual 37 40 8 4 3 8 0 84 8 20
2014 Student 39 39 10 9 1 3 0 80 10 268

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 14 37 22 19 6 2 0 53 25 2440
2020 Seasonal 16 30 21 20 11 2 0 47 32 217
2020 Term 18 42 20 13 5 3 0 61 18 548
2020 Casual 29 34 11 14 0 12 0 72 16 28
2020 Student 50 39 3 3 0 6 0 94 3 36
2019 Indeterminate (permanent) 10 32 24 23 9 1 0 43 33 2258
2019 Seasonal 16 33 23 16 8 3 0 51 25 624
2019 Term 21 34 19 15 5 5 0 58 21 764
2019 Casual 30 41 11 15 0 2 0 73 16 41
2019 Student 37 33 11 11 3 5 0 74 15 648

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 38 12 9 4 2 0 74 14 2445
2020 Seasonal 28 31 16 18 6 2 0 60 24 217
2020 Term 35 35 12 11 4 2 1 72 16 549
2020 Casual 42 19 27 8 0 4 0 64 8 28
2020 Student 47 25 6 6 6 11 0 81 13 36
2019 Indeterminate (permanent) 30 36 15 11 6 1 1 67 18 2264
2019 Seasonal 32 35 11 10 8 3 1 70 19 623
2019 Term 36 35 13 10 3 2 2 73 14 765
2019 Casual 47 33 14 6 0 0 0 79 6 41
2019 Student 47 28 10 7 3 3 1 79 11 652
2018 Indeterminate (permanent) 31 39 13 9 6 1 0 71 15 2251
2018 Seasonal 25 36 16 12 8 2 0 63 21 672
2018 Term 34 35 11 11 5 2 1 72 17 809
2018 Casual 41 23 9 6 14 5 2 69 21 45
2018 Student 43 31 12 7 4 2 1 76 11 496
2017 Indeterminate (permanent) 34 36 12 10 6 3 1 72 16 2168
2017 Seasonal 27 36 12 11 9 5 1 67 21 679
2017 Term 36 31 12 10 4 5 2 72 16 696
2017 Casual 35 22 25 10 0 6 3 62 10 44
2017 Student 43 32 11 6 2 4 2 80 9 474
2014 Indeterminate (permanent) 36 38 9 8 5 3 0 76 14 1994
2014 Seasonal 30 36 14 11 4 4 1 69 17 719
2014 Term 32 36 13 9 4 4 1 72 14 299
2014 Casual 37 37 9 12 0 0 4 78 13 19
2014 Student 31 41 8 7 5 3 4 78 13 267

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 38 19 6 3 1 0 71 10 2450
2020 Seasonal 26 34 19 12 8 1 0 60 21 215
2020 Term 39 38 14 5 2 1 0 78 7 548
2020 Casual 65 23 12 0 0 0 0 88 0 28
2020 Student 47 42 3 0 0 8 0 97 0 36
2019 Indeterminate (permanent) 25 38 20 9 6 1 0 64 16 2257
2019 Seasonal 31 35 17 10 4 2 0 68 15 617
2019 Term 35 40 15 7 2 2 0 77 9 764
2019 Casual 49 39 9 0 0 3 0 91 0 41
2019 Student 52 31 11 3 2 1 0 84 5 653
2018 Indeterminate (permanent) 25 38 19 12 5 1 0 64 17 2236
2018 Seasonal 22 36 22 12 7 2 0 59 19 670
2018 Term 33 37 17 8 3 2 0 72 11 805
2018 Casual 56 19 15 6 3 2 0 76 9 45
2018 Student 45 34 13 6 1 1 0 80 7 495

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 28 18 13 11 7 1 54 27 2449
2020 Seasonal 19 22 21 17 18 2 0 43 36 215
2020 Term 28 27 13 13 8 11 1 62 24 549
2020 Casual 27 25 23 15 0 8 3 58 16 28
2020 Student 58 11 14 3 0 14 0 81 3 36
2019 Indeterminate (permanent) 17 26 20 17 14 6 2 46 33 2262
2019 Seasonal 20 28 17 14 15 5 1 51 30 621
2019 Term 25 29 15 12 9 8 2 60 23 763
2019 Casual 44 18 11 5 5 11 7 76 11 41
2019 Student 45 23 11 9 5 5 2 73 15 654
2018 Indeterminate (permanent) 16 26 19 16 15 6 1 46 34 2251
2018 Seasonal 16 28 15 17 18 5 0 47 37 670
2018 Term 26 25 19 12 9 8 1 56 23 806
2018 Casual 43 22 9 8 8 6 4 73 17 45
2018 Student 37 30 16 6 4 7 1 73 10 497
2017 Indeterminate (permanent) 15 25 18 18 15 7 2 44 36 2170
2017 Seasonal 16 26 14 17 18 8 0 46 39 679
2017 Term 24 24 17 11 11 11 3 55 25 696
2017 Casual 26 19 9 9 4 25 8 68 19 45
2017 Student 37 25 9 10 4 10 5 73 16 473
2014 Indeterminate (permanent) 15 27 16 18 15 7 2 46 36 1995
2014 Seasonal 18 25 16 17 19 5 0 45 38 718
2014 Term 23 24 16 17 9 10 1 53 29 300
2014 Casual 38 13 21 16 0 8 4 58 18 19
2014 Student 24 30 18 9 6 9 5 62 17 268

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 22 35 19 14 8 2 0 58 23 2442
2020 Seasonal 17 33 16 14 17 3 0 52 32 217
2020 Term 28 33 16 13 7 3 0 63 21 549
2020 Casual 45 32 10 4 4 4 0 81 9 28
2020 Student 47 28 0 14 3 8 0 82 18 36
2019 Indeterminate (permanent) 17 35 18 17 12 1 0 53 29 2263
2019 Seasonal 21 29 18 16 14 2 0 51 31 624
2019 Term 28 33 14 13 8 4 0 64 22 765
2019 Casual 41 26 15 9 0 9 0 74 10 41
2019 Student 46 27 12 5 2 6 2 79 8 652
2018 Indeterminate (permanent) 15 32 20 18 13 2 0 48 32 2252
2018 Seasonal 13 27 18 19 18 4 0 42 39 672
2018 Term 24 31 18 16 6 4 0 57 23 808
2018 Casual 49 21 5 7 9 10 0 77 18 43
2018 Student 43 30 13 6 3 4 0 76 10 497
2017 Indeterminate (permanent) 17 35 17 18 10 3 0 53 29 2174
2017 Seasonal 15 32 17 17 14 3 1 49 33 682
2017 Term 24 35 18 12 6 5 1 63 19 696
2017 Casual 22 34 6 12 7 19 0 69 24 45
2017 Student 48 27 10 5 1 7 2 83 6 473
2014 Indeterminate (permanent) 16 33 18 19 12 2 0 50 32 1997
2014 Seasonal 18 30 15 19 14 3 0 50 34 717
2014 Term 25 26 22 12 7 7 1 55 21 300
2014 Casual 20 33 19 12 3 12 0 61 17 20
2014 Student 34 31 7 6 3 12 8 81 10 268

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 29 17 16 13 1 2 52 30 2454
2020 Seasonal 17 26 20 15 21 3 0 44 36 216
2020 Term 24 29 17 16 11 2 1 55 28 550
2020 Casual 29 26 4 18 8 0 15 65 30 28
2020 Student 44 22 8 11 8 0 6 71 21 36
2019 Indeterminate (permanent) 17 30 17 17 17 1 1 48 34 2263
2019 Seasonal 18 28 16 16 18 3 1 47 36 624
2019 Term 22 30 14 18 12 3 1 54 31 765
2019 Casual 25 29 20 10 9 3 4 58 20 41
2019 Student 32 30 12 8 5 6 7 71 15 654
2018 Indeterminate (permanent) 16 28 18 18 18 2 1 45 37 2252
2018 Seasonal 11 25 16 21 22 3 1 39 45 670
2018 Term 20 32 17 16 12 2 1 53 29 803
2018 Casual 49 17 7 9 14 2 2 68 24 44
2018 Student 30 30 12 11 7 4 6 67 20 497
2017 Indeterminate (permanent) 19 29 15 19 16 2 2 49 36 2169
2017 Seasonal 14 28 15 18 19 3 2 45 39 681
2017 Term 22 30 16 14 10 6 1 56 26 696
2017 Casual 25 34 4 9 11 9 8 71 24 45
2017 Student 33 24 12 9 3 7 11 71 15 475
2014 Indeterminate (permanent) 19 28 15 17 17 2 1 49 36 1995
2014 Seasonal 18 29 11 19 19 3 1 49 39 719
2014 Term 23 30 17 12 11 6 1 57 25 300
2014 Casual 25 23 0 16 3 25 8 72 28 20
2014 Student 22 24 8 9 7 5 25 66 22 268

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 25 16 6 3 1 2 74 9 2453
2020 Seasonal 55 24 10 5 4 0 1 80 10 217
2020 Term 54 25 12 5 2 0 3 81 7 551
2020 Casual 54 30 16 0 0 0 0 84 0 28
2020 Student 47 36 3 11 0 3 0 86 11 36
2019 Indeterminate (permanent) 44 25 16 8 4 1 2 71 12 2256
2019 Seasonal 53 22 15 4 1 1 3 79 5 623
2019 Term 52 24 13 5 2 0 4 80 7 758
2019 Casual 45 37 2 2 0 0 14 95 2 41
2019 Student 56 24 8 2 1 1 8 88 3 651

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 45 27 16 6 3 1 2 74 10 2449
2020 Seasonal 40 22 19 10 6 1 2 64 17 217
2020 Term 43 27 16 8 4 1 2 72 12 551
2020 Casual 48 31 14 4 0 0 3 81 4 28
2020 Student 44 28 14 6 3 6 0 76 9 36
2019 Indeterminate (permanent) 38 25 19 9 5 2 2 66 15 2255
2019 Seasonal 36 22 20 9 6 3 3 62 16 618
2019 Term 37 29 18 6 5 2 3 70 11 761
2019 Casual 47 17 24 0 0 0 12 72 0 41
2019 Student 59 17 10 4 2 1 7 83 7 652

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 77 9 4 2 2 3 3 91 4 2450
2020 Seasonal 72 12 5 3 6 1 1 86 9 216
2020 Term 81 8 5 1 1 2 2 92 3 549
2020 Casual 89 3 0 0 0 4 3 100 0 28
2020 Student 78 11 6 0 0 6 0 94 0 36
2019 Indeterminate (permanent) 76 9 5 2 3 3 3 90 5 2246
2019 Seasonal 74 11 3 3 2 3 4 91 6 622
2019 Term 79 9 3 1 2 2 3 94 3 759
2019 Casual 77 7 2 0 0 0 14 98 0 41
2019 Student 83 7 2 0 0 1 6 97 0 652

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 75 10 4 1 1 2 7 93 3 2450
2020 Seasonal 76 10 2 2 2 3 5 93 5 216
2020 Term 79 10 4 1 1 1 5 93 2 550
2020 Casual 78 10 0 3 0 9 0 97 3 27
2020 Student 78 8 3 0 3 6 3 94 3 36
2019 Indeterminate (permanent) 76 7 4 1 2 2 8 92 3 2250
2019 Seasonal 70 10 4 2 3 3 8 90 6 619
2019 Term 77 7 4 3 2 1 6 91 5 761
2019 Casual 75 4 2 0 0 2 17 98 0 41
2019 Student 78 8 2 1 1 1 8 95 2 650

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 24 47 15 10 3 2 0 72 13 2446
2020 Seasonal 20 42 17 13 7 2 0 63 20 216
2020 Term 28 43 14 10 2 3 0 73 12 550
2020 Casual 34 38 22 6 0 0 0 72 6 28
2020 Student 42 39 8 3 0 8 0 88 3 36
2019 Indeterminate (permanent) 20 45 18 11 5 1 0 66 16 2269
2019 Seasonal 18 41 20 12 7 3 0 60 20 623
2019 Term 25 44 15 10 4 3 0 70 14 763
2019 Casual 39 36 18 2 0 4 0 79 3 41
2019 Student 30 38 15 9 3 4 0 72 13 655
2018 Indeterminate (permanent) 19 39 21 11 7 2 0 60 19 2254
2018 Seasonal 16 33 20 16 12 3 0 50 28 671
2018 Term 24 40 18 10 5 2 0 66 15 808
2018 Casual 40 32 13 8 6 1 0 72 14 45
2018 Student 32 40 14 8 3 2 0 74 12 498
2017 Indeterminate (permanent) 21 41 18 13 5 2 0 63 18 2173
2017 Seasonal 15 39 19 13 10 4 0 56 25 681
2017 Term 25 38 20 7 5 3 0 66 13 696
2017 Casual 27 32 17 6 7 11 0 66 15 45
2017 Student 38 35 14 6 2 4 1 76 9 476

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 44 12 7 3 1 0 79 9 2445
2020 Seasonal 27 38 18 10 7 1 0 66 16 216
2020 Term 41 40 11 5 1 2 0 83 6 550
2020 Casual 51 38 8 3 0 0 0 88 3 28
2020 Student 77 11 3 3 0 6 0 94 3 35
2019 Indeterminate (permanent) 30 42 16 7 4 2 0 73 11 2258
2019 Seasonal 35 37 17 6 4 2 0 72 11 620
2019 Term 43 36 12 7 1 1 0 80 8 763
2019 Casual 65 26 2 5 0 2 0 93 5 41
2019 Student 56 30 6 5 2 1 0 87 6 656
2018 Indeterminate (permanent) 32 43 14 6 3 2 0 76 9 2238
2018 Seasonal 30 41 14 7 5 2 0 73 12 662
2018 Term 42 39 11 5 1 1 0 83 6 805
2018 Casual 53 28 10 4 3 2 0 82 8 45
2018 Student 53 34 6 4 1 1 1 88 6 494
2017 Indeterminate (permanent) 33 45 12 7 2 1 0 79 9 2172
2017 Seasonal 32 40 13 6 6 3 0 74 12 681
2017 Term 44 39 9 4 2 2 1 85 6 694
2017 Casual 45 35 10 4 0 7 0 86 4 45
2017 Student 62 27 5 3 1 2 0 91 4 473
2014 Indeterminate (permanent) 35 42 12 7 2 2 0 79 9 1996
2014 Seasonal 35 39 13 7 3 3 0 77 10 719
2014 Term 47 34 9 6 1 2 0 83 7 301
2014 Casual 57 23 12 0 0 8 0 87 0 20
2014 Student 52 35 5 7 0 1 0 88 7 267

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 37 16 7 2 4 1 74 9 2446
2020 Seasonal 30 31 23 6 3 5 1 66 10 217
2020 Term 39 33 17 6 2 3 1 75 8 549
2020 Casual 34 47 12 0 0 7 0 87 0 28
2020 Student 58 14 8 6 0 14 0 84 6 36
2019 Indeterminate (permanent) 34 38 16 6 3 3 0 74 9 2264
2019 Seasonal 40 30 18 5 4 3 0 73 8 622
2019 Term 43 28 17 5 1 4 0 75 7 762
2019 Casual 60 24 11 0 0 4 0 88 0 41
2019 Student 52 29 10 4 1 3 1 84 6 656
2018 Indeterminate (permanent) 32 39 18 6 3 3 0 73 9 2231
2018 Seasonal 32 37 17 5 5 3 0 72 10 660
2018 Term 41 34 13 7 1 3 0 78 9 804
2018 Casual 56 26 8 1 3 5 0 87 5 45
2018 Student 50 30 10 5 2 3 0 82 7 497
2017 Indeterminate (permanent) 35 38 16 5 2 4 1 76 8 2171
2017 Seasonal 31 35 17 6 5 5 1 70 11 681
2017 Term 40 33 15 4 3 5 1 77 7 696
2017 Casual 41 32 14 4 0 9 0 81 4 45
2017 Student 53 28 9 3 1 5 1 86 4 474
2014 Indeterminate (permanent) 36 39 14 5 2 4 0 79 7 1996
2014 Seasonal 33 36 15 7 2 6 1 74 10 719
2014 Term 46 29 13 4 1 7 0 80 6 299
2014 Casual 61 39 0 0 0 0 0 100 0 20
2014 Student 49 26 9 3 4 8 0 82 8 269

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 34 20 8 3 5 1 67 12 2454
2020 Seasonal 27 29 26 9 3 5 1 59 13 217
2020 Term 34 31 17 7 3 7 1 70 11 551
2020 Casual 37 42 10 0 4 8 0 85 4 28
2020 Student 44 19 6 8 3 17 3 79 14 36

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 32 9 5 2 2 1 83 8 2447
2020 Seasonal 45 28 12 6 5 2 1 76 11 215
2020 Term 50 32 7 5 2 2 1 85 8 550
2020 Casual 48 34 11 3 0 0 4 85 3 28
2020 Student 61 28 0 0 3 0 8 97 3 36

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 51 34 8 5 2 0 0 85 7 2448
2020 Seasonal 45 31 8 9 7 0 0 76 16 215
2020 Term 62 28 6 3 2 0 0 90 4 550
2020 Casual 78 18 4 0 0 0 0 96 0 28
2020 Student 74 20 6 0 0 0 0 94 0 35
2019 Indeterminate (permanent) 43 37 9 6 4 0 0 81 10 2261
2019 Seasonal 48 33 9 6 3 1 0 82 9 623
2019 Term 60 28 6 4 1 0 0 88 5 763
2019 Casual 85 9 5 2 0 0 0 93 2 41
2019 Student 73 21 3 2 1 1 0 95 3 656
2018 Indeterminate (permanent) 38 42 10 6 4 0 0 80 10 2238
2018 Seasonal 38 37 11 8 5 0 0 76 13 661
2018 Term 55 34 7 3 1 0 0 89 4 804
2018 Casual 75 14 6 0 3 2 0 91 3 45
2018 Student 68 25 3 2 1 0 0 94 3 495
2017 Indeterminate (permanent) 40 41 10 6 3 0 0 81 9 2171
2017 Seasonal 39 40 9 7 5 0 0 78 12 680
2017 Term 56 32 5 3 3 1 0 89 6 695
2017 Casual 59 30 2 9 0 0 0 90 9 45
2017 Student 73 21 4 1 0 1 0 95 1 476
2014 Indeterminate (permanent) 41 39 11 5 3 0 0 81 8 1995
2014 Seasonal 43 34 12 7 5 0 0 77 11 718
2014 Term 60 31 5 3 1 0 0 91 4 300
2014 Casual 77 20 0 0 3 0 0 97 3 20
2014 Student 66 24 9 0 0 0 0 91 1 265

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 32 12 7 4 0 0 77 11 2442
2020 Seasonal 39 31 14 9 7 0 0 70 16 215
2020 Term 50 35 9 5 2 0 0 85 6 548
2020 Casual 70 18 12 0 0 0 0 88 0 28
2020 Student 69 22 8 0 0 0 0 92 0 36
2019 Indeterminate (permanent) 38 33 14 9 5 0 0 71 14 2262
2019 Seasonal 41 33 12 10 4 0 0 74 14 623
2019 Term 51 29 12 6 2 0 0 80 8 762
2019 Casual 82 10 2 5 2 0 0 92 7 41
2019 Student 67 21 7 3 2 0 0 88 5 654
2018 Indeterminate (permanent) 34 34 16 8 7 0 0 69 15 2230
2018 Seasonal 34 33 16 9 7 1 0 67 16 662
2018 Term 50 30 11 6 2 1 0 80 9 806
2018 Casual 66 25 0 4 5 0 0 91 9 45
2018 Student 63 24 9 2 2 0 0 87 4 496
2017 Indeterminate (permanent) 37 34 14 10 5 0 0 71 15 2169
2017 Seasonal 34 35 13 11 6 0 0 70 17 680
2017 Term 47 34 10 5 4 0 0 81 9 694
2017 Casual 61 19 13 5 2 0 0 80 7 45
2017 Student 69 21 7 3 1 1 0 90 3 475
2014 Indeterminate (permanent) 32 37 15 11 4 1 0 70 15 1994
2014 Seasonal 35 35 14 10 6 0 0 70 16 720
2014 Term 48 36 8 3 4 0 0 85 7 301
2014 Casual 68 21 0 11 0 0 0 89 11 20
2014 Student 60 26 9 2 1 2 0 88 3 267

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 34 13 9 4 0 0 75 12 2436
2020 Seasonal 34 33 14 13 6 0 0 67 19 212
2020 Term 47 36 10 5 2 0 0 83 7 547
2020 Casual 64 20 12 4 0 0 0 84 4 28
2020 Student 69 22 8 0 0 0 0 92 0 36
2019 Indeterminate (permanent) 34 35 14 12 6 0 0 69 18 2263
2019 Seasonal 38 33 12 11 6 0 0 71 17 618
2019 Term 46 33 10 8 2 0 0 80 10 759
2019 Casual 75 19 2 2 2 0 0 93 5 41
2019 Student 64 23 6 4 2 1 0 87 6 654
2018 Indeterminate (permanent) 30 37 16 11 6 0 0 67 17 2229
2018 Seasonal 28 34 18 11 8 1 0 62 19 662
2018 Term 45 31 13 7 3 0 0 77 11 800
2018 Casual 57 31 1 6 3 2 0 89 9 45
2018 Student 59 26 9 3 2 0 0 85 6 496
2017 Indeterminate (permanent) 31 38 14 11 5 0 0 70 16 2170
2017 Seasonal 29 38 14 12 6 0 0 67 19 679
2017 Term 41 35 12 8 4 0 0 77 12 695
2017 Casual 55 32 6 2 5 0 0 87 7 45
2017 Student 65 24 7 2 1 1 0 90 3 475
2014 Indeterminate (permanent) 29 39 14 13 5 0 0 68 18 1996
2014 Seasonal 28 35 17 13 7 0 0 63 20 720
2014 Term 44 37 10 6 4 0 0 81 10 301
2014 Casual 48 41 0 11 0 0 0 89 11 20
2014 Student 53 29 8 7 3 0 0 83 10 269

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 25 16 8 4 2 1 71 13 2444
2020 Seasonal 40 25 19 8 6 2 0 66 15 215
2020 Term 51 22 14 7 3 2 0 75 10 550
2020 Casual 50 22 14 3 8 3 0 75 11 28
2020 Student 53 25 17 0 0 6 0 82 0 36
2019 Indeterminate (permanent) 39 27 15 9 6 3 1 68 16 2265
2019 Seasonal 39 25 18 9 6 3 1 67 15 621
2019 Term 44 27 15 8 3 3 1 73 11 764
2019 Casual 61 16 11 0 5 7 0 83 5 40
2019 Student 43 23 14 7 5 6 1 72 12 656
2018 Indeterminate (permanent) 36 27 17 12 6 2 0 64 18 2239
2018 Seasonal 31 28 19 10 8 4 1 61 19 660
2018 Term 43 26 14 9 5 3 0 71 15 805
2018 Casual 54 24 10 0 11 0 2 79 11 45
2018 Student 39 22 20 9 4 5 2 65 14 497
2017 Indeterminate (permanent) 39 25 16 11 6 3 0 66 17 2168
2017 Seasonal 34 27 18 10 6 4 1 64 18 681
2017 Term 40 27 16 7 6 4 1 70 13 693
2017 Casual 52 17 15 11 2 4 0 71 13 45
2017 Student 46 22 15 5 3 6 2 74 9 476
2014 Indeterminate (permanent) 37 26 17 11 5 4 0 66 16 1996
2014 Seasonal 36 27 16 10 5 5 1 67 16 719
2014 Term 41 28 14 8 5 5 0 72 13 301
2014 Casual 44 28 4 16 3 5 0 76 20 20
2014 Student 42 20 14 11 4 8 1 68 16 268
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indeterminate (permanent) 21 45 34 2456
2020 Seasonal 20 36 44 216
2020 Term 25 36 39 551
2020 Casual 33 10 57 28
2020 Student 50 19 31 36
2019 Indeterminate (permanent) 23 41 36 2271
2019 Seasonal 19 45 36 618
2019 Term 28 34 37 765
2019 Casual 48 15 38 41
2019 Student 57 11 32 654
2018 Indeterminate (permanent) 23 41 36 2250
2018 Seasonal 17 39 44 663
2018 Term 29 33 38 801
2018 Casual 36 21 42 45
2018 Student 58 13 30 481
2017 Indeterminate (permanent) 22 43 35 2168
2017 Seasonal 20 42 38 680
2017 Term 28 37 34 697
2017 Casual 28 40 32 45
2017 Student 51 14 35 473
2014 Indeterminate (permanent) 20 45 35 1996
2014 Seasonal 14 44 42 719
2014 Term 31 32 38 300
2014 Casual 31 24 46 21
2014 Student 54 14 32 266

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Indeterminate (permanent) 24 38 21 7 1 7 548
2020 Seasonal 16 35 14 16 3 17 46
2020 Term 4 31 9 8 40 9 137
2019 Indeterminate (permanent) 20 37 21 12 2 8 543
2019 Seasonal 10 21 16 22 20 11 119
2019 Term 2 14 8 13 56 7 215
2019 Casual 8 0 5 0 86 0 18
2019 Student 0 5 4 2 87 2 369
2018 Indeterminate (permanent) 21 36 19 12 3 8 531
2018 Seasonal 23 26 14 13 10 14 120
2018 Term 1 20 12 9 52 5 234
2018 Casual 0 0 4 11 85 0 17
2018 Student 0 5 2 4 88 1 286
2017 Indeterminate (permanent) 22 36 21 12 2 7 497
2017 Seasonal 20 23 18 20 11 8 138
2017 Term 1 20 9 12 51 6 204
2017 Casual 0 7 0 14 73 6 13
2017 Student 0 2 1 3 93 1 241
2014 Indeterminate (permanent) 21 41 16 14 9999 8 429
2014 Seasonal 14 31 14 27 9999 14 105
2014 Term 3 29 20 20 9999 27 95
2014 Student 0 14 11 16 9999 59 128
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 2450
2020 Seasonal 19 81 217
2020 Term 10 90 550
2019 Indeterminate (permanent) 16 84 2264
2019 Term 11 89 761
2019 Student 10 90 653
2018 Indeterminate (permanent) 16 84 2255
2018 Seasonal 19 81 671
2018 Term 14 86 804

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 49 51 270
2020 Seasonal 38 62 40
2020 Term 59 41 50
2019 Indeterminate (permanent) 49 51 330
2019 Term 44 56 88
2018 Indeterminate (permanent) 49 51 352
2018 Seasonal 48 52 126
2018 Term 58 42 100

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 61 39 270
2020 Seasonal 61 39 40
2020 Term 33 67 50
2019 Indeterminate (permanent) 53 47 330
2019 Term 42 58 88
2018 Indeterminate (permanent) 57 43 352
2018 Seasonal 58 42 125
2018 Term 45 55 100

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 270
2020 Term 12 88 50
2019 Indeterminate (permanent) 7 93 330
2018 Indeterminate (permanent) 9 91 353
2018 Seasonal 8 92 123
2018 Term 5 95 99

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Term 0 100 50
2019 Student 0 100 66
2018 Indeterminate (permanent) 1 99 352
2018 Seasonal 0 100 123

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 270
2020 Seasonal 12 88 40
2020 Term 9 91 50
2019 Indeterminate (permanent) 4 96 330
2019 Term 12 88 88
2018 Indeterminate (permanent) 6 94 352
2018 Seasonal 9 91 125
2018 Term 6 94 99

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 17 83 270
2020 Seasonal 18 82 40
2020 Term 22 78 50
2019 Indeterminate (permanent) 20 80 330
2019 Term 30 70 88
2018 Indeterminate (permanent) 18 82 352
2018 Seasonal 20 80 123
2018 Term 31 69 101

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 270
2019 Indeterminate (permanent) 3 97 330
2019 Student 0 100 66
2018 Indeterminate (permanent) 2 98 352
2018 Seasonal 7 93 122

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 42 58 270
2020 Seasonal 33 67 40
2020 Term 38 62 50
2019 Indeterminate (permanent) 48 52 327
2019 Term 38 62 88
2018 Indeterminate (permanent) 46 54 350
2018 Seasonal 38 62 126
2018 Term 43 57 100

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 42 58 270
2020 Seasonal 51 49 40
2020 Term 35 65 50
2019 Indeterminate (permanent) 42 58 327
2019 Term 28 72 88
2018 Indeterminate (permanent) 46 54 350
2018 Seasonal 41 59 126
2018 Term 39 61 99

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 48 52 270
2020 Seasonal 60 40 40
2020 Term 34 66 50
2019 Indeterminate (permanent) 51 49 327
2019 Term 42 58 88
2018 Indeterminate (permanent) 49 51 351
2018 Seasonal 48 52 126
2018 Term 36 64 99

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 38 62 270
2020 Seasonal 33 67 40
2020 Term 35 65 50
2019 Indeterminate (permanent) 46 54 327
2019 Term 35 65 88
2018 Indeterminate (permanent) 42 58 350
2018 Seasonal 48 52 126
2018 Term 44 56 99

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 43 57 270
2020 Seasonal 29 71 40
2020 Term 22 78 50
2019 Indeterminate (permanent) 37 63 327
2019 Term 29 71 88
2018 Indeterminate (permanent) 33 67 350
2018 Seasonal 26 74 123
2018 Term 29 71 99

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 53 47 270
2020 Seasonal 40 60 40
2020 Term 64 36 50
2019 Indeterminate (permanent) 63 37 327
2019 Term 60 40 88
2018 Indeterminate (permanent) 58 42 351
2018 Seasonal 57 43 128
2018 Term 63 37 101

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 35 65 270
2020 Seasonal 26 74 40
2020 Term 32 68 50
2019 Indeterminate (permanent) 42 58 327
2019 Term 36 64 88
2018 Indeterminate (permanent) 38 62 350
2018 Seasonal 35 65 126
2018 Term 27 73 99

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Term 0 100 50
2019 Term 0 100 88
2019 Student 0 100 66
2018 Seasonal 0 100 123

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 270
2020 Seasonal 10 90 40
2020 Term 15 85 50
2019 Indeterminate (permanent) 10 90 327
2019 Term 17 83 88
2018 Indeterminate (permanent) 7 93 350
2018 Seasonal 9 91 123
2018 Term 18 82 100

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 270
2019 Indeterminate (permanent) 18 82 327
2019 Term 7 93 88
2018 Indeterminate (permanent) 14 86 350
2018 Seasonal 12 88 124
2018 Term 6 94 99

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 46 54 270
2020 Seasonal 56 44 40
2020 Term 33 67 50
2019 Indeterminate (permanent) 47 53 327
2019 Term 38 62 88
2018 Indeterminate (permanent) 41 59 351
2018 Seasonal 46 54 125
2018 Term 46 54 99

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 26 74 270
2020 Seasonal 13 87 40
2020 Term 32 68 50
2019 Indeterminate (permanent) 33 67 327
2019 Term 27 73 88
2018 Indeterminate (permanent) 34 66 350
2018 Seasonal 33 67 127
2018 Term 25 75 101

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 13 87 270
2020 Term 13 87 50
2019 Indeterminate (permanent) 14 86 327
2019 Term 10 90 88
2018 Indeterminate (permanent) 11 89 351
2018 Seasonal 14 86 123
2018 Term 11 89 100

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 55 45 270
2020 Seasonal 51 49 40
2020 Term 52 48 50
2019 Indeterminate (permanent) 58 42 326
2019 Term 54 46 87
2018 Indeterminate (permanent) 55 45 353
2018 Seasonal 55 45 126
2018 Term 68 32 100

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 33 67 270
2020 Seasonal 29 71 40
2020 Term 24 76 50
2019 Indeterminate (permanent) 31 69 326
2019 Term 22 78 87
2018 Indeterminate (permanent) 29 71 353
2018 Seasonal 30 70 124
2018 Term 31 69 99

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 22 78 270
2020 Seasonal 12 88 40
2020 Term 11 89 50
2019 Indeterminate (permanent) 19 81 326
2019 Term 10 90 87
2018 Indeterminate (permanent) 19 81 351
2018 Seasonal 11 89 123
2018 Term 8 92 99

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 21 79 270
2020 Seasonal 19 81 40
2019 Indeterminate (permanent) 19 81 326
2019 Term 7 93 87
2018 Indeterminate (permanent) 17 83 351
2018 Seasonal 21 79 126

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 270
2020 Term 9 91 50
2019 Indeterminate (permanent) 12 88 326
2019 Term 13 87 87
2018 Indeterminate (permanent) 11 89 352
2018 Seasonal 10 90 123
2018 Term 8 92 99

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 270
2019 Indeterminate (permanent) 6 94 326
2019 Student 11 89 66
2018 Indeterminate (permanent) 8 92 351
2018 Seasonal 6 94 124

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 13 87 270
2020 Term 14 86 50
2019 Indeterminate (permanent) 20 80 326
2019 Term 22 78 87
2018 Indeterminate (permanent) 15 85 351
2018 Seasonal 18 82 123
2018 Term 19 81 100

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 270
2020 Seasonal 14 86 40
2020 Term 9 91 50
2019 Indeterminate (permanent) 11 89 326
2019 Term 11 89 87
2018 Indeterminate (permanent) 10 90 351
2018 Seasonal 18 82 125
2018 Term 10 90 99

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 23 77 270
2020 Seasonal 36 64 40
2020 Term 23 77 50
2019 Indeterminate (permanent) 20 80 326
2019 Term 28 72 87
2018 Indeterminate (permanent) 25 75 351
2018 Seasonal 26 74 125
2018 Term 21 79 100

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 259
2019 Indeterminate (permanent) 13 87 307
2018 Indeterminate (permanent) 13 87 324
2018 Seasonal 13 87 116
2018 Term 15 85 96

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 20 80 259
2019 Indeterminate (permanent) 22 78 307
2018 Indeterminate (permanent) 20 80 324
2018 Seasonal 17 83 116
2018 Term 44 56 97

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 259
2019 Indeterminate (permanent) 11 89 307
2018 Indeterminate (permanent) 10 90 324
2018 Seasonal 17 83 116
2018 Term 16 84 96

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 259
2019 Indeterminate (permanent) 9 91 307
2018 Indeterminate (permanent) 5 95 324
2018 Seasonal 8 92 116
2018 Term 14 86 96

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 11 89 259
2019 Indeterminate (permanent) 11 89 307
2018 Indeterminate (permanent) 12 88 324
2018 Seasonal 9 91 116
2018 Term 12 88 96

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 13 87 259
2019 Indeterminate (permanent) 8 92 307
2018 Indeterminate (permanent) 9 91 324
2018 Seasonal 11 89 116
2018 Term 8 92 96

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 259
2019 Indeterminate (permanent) 5 95 307
2018 Indeterminate (permanent) 4 96 324
2018 Term 6 94 96

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 259
2019 Indeterminate (permanent) 12 88 307
2018 Indeterminate (permanent) 11 89 324
2018 Seasonal 13 87 116
2018 Term 13 87 96

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 259
2019 Indeterminate (permanent) 13 87 307
2018 Indeterminate (permanent) 11 89 324
2018 Seasonal 10 90 117
2018 Term 9 91 96

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 36 64 259
2019 Indeterminate (permanent) 35 65 307
2018 Indeterminate (permanent) 28 72 324
2018 Seasonal 34 66 116
2018 Term 27 73 96

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 259
2019 Indeterminate (permanent) 10 90 307
2018 Indeterminate (permanent) 10 90 324
2018 Seasonal 9 91 117
2018 Term 11 89 96

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 51 49 259
2019 Indeterminate (permanent) 44 56 307
2018 Indeterminate (permanent) 45 55 325
2018 Seasonal 46 54 120
2018 Term 39 61 96

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 259
2019 Student 0 100 58

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 57 43 259
2019 Indeterminate (permanent) 54 46 307
2018 Indeterminate (permanent) 53 47 325
2018 Seasonal 54 46 119
2018 Term 54 46 97

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 259
2019 Indeterminate (permanent) 6 94 307
2018 Indeterminate (permanent) 5 95 324
2018 Seasonal 5 95 118

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 15 85 259
2019 Indeterminate (permanent) 17 83 307
2018 Indeterminate (permanent) 13 87 325
2018 Seasonal 11 89 116
2018 Term 10 90 97

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 17 23 18 10 6 21 5 54 22 2452
2020 Seasonal 18 15 20 16 12 17 1 41 34 217
2020 Term 19 17 16 7 4 29 8 57 17 551
2020 Casual 17 13 26 0 3 35 7 51 5 28
2020 Student 39 17 6 3 3 25 8 83 8 36
2019 Indeterminate (permanent) 15 21 20 10 10 19 5 47 26 2264
2019 Seasonal 23 17 20 10 9 14 5 50 25 619
2019 Term 21 18 14 9 5 24 9 58 21 764
2019 Casual 28 9 9 9 2 31 12 65 20 41
2019 Student 31 16 10 6 4 21 12 70 15 653
2018 Indeterminate (permanent) 15 21 22 11 10 18 4 45 26 2243
2018 Seasonal 17 19 23 13 9 14 4 44 28 669
2018 Term 20 20 18 8 5 22 7 57 18 804
2018 Casual 27 12 22 8 3 13 14 53 16 45
2018 Student 28 19 12 4 3 22 12 70 12 496
2017 Indeterminate (permanent) 14 21 20 10 8 20 6 48 25 2169
2017 Seasonal 19 18 20 11 10 16 6 46 27 680
2017 Term 17 19 15 7 6 26 10 57 20 696
2017 Casual 18 5 0 8 3 51 14 67 33 45
2017 Student 30 16 8 3 2 24 17 77 9 475
2014 Indeterminate (permanent) 17 22 20 10 7 20 5 52 22 1996
2014 Seasonal 17 21 20 8 8 19 7 51 22 722
2014 Term 24 16 19 4 3 25 8 60 11 298
2014 Casual 13 15 11 0 0 40 21 72 0 20
2014 Student 25 18 11 5 3 22 17 70 12 266

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 33 17 8 4 6 0 68 14 2446
2020 Seasonal 26 34 15 14 8 1 1 61 23 217
2020 Term 36 31 16 6 2 9 1 74 8 550
2020 Casual 51 28 7 3 0 12 0 89 4 28
2020 Student 56 14 14 3 0 11 3 81 3 36
2019 Indeterminate (permanent) 27 33 18 9 7 5 1 63 17 2266
2019 Seasonal 36 29 17 6 7 4 1 68 14 618
2019 Term 39 26 15 7 3 9 1 73 10 763
2019 Casual 52 22 11 2 0 12 0 85 2 41
2019 Student 51 22 10 5 2 8 2 82 8 651
2018 Indeterminate (permanent) 24 32 21 9 8 6 0 60 17 2243
2018 Seasonal 26 33 18 9 7 6 0 63 17 668
2018 Term 35 31 17 6 3 8 1 73 9 799
2018 Casual 40 30 13 4 3 6 4 78 8 45
2018 Student 44 26 13 3 2 11 2 79 6 495
2017 Indeterminate (permanent) 23 33 19 10 6 8 1 61 18 2170
2017 Seasonal 27 31 17 10 8 6 2 63 19 679
2017 Term 33 29 14 7 4 12 2 71 13 696
2017 Casual 30 18 21 2 5 22 2 63 9 45
2017 Student 49 24 9 3 1 11 2 84 5 473
2014 Indeterminate (permanent) 26 32 18 9 5 9 1 65 15 1998
2014 Seasonal 26 32 22 7 5 8 1 63 12 720
2014 Term 34 28 18 4 3 11 2 72 7 298
2014 Casual 36 38 3 0 0 19 3 96 0 21
2014 Student 39 25 9 7 1 15 5 79 9 268
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 2451
2020 Seasonal 9 91 215
2020 Term 7 93 551
2019 Indeterminate (permanent) 6 94 2263
2019 Term 6 94 765
2019 Student 6 94 655
2018 Indeterminate (permanent) 7 93 2239
2018 Seasonal 10 90 667
2018 Term 6 94 802

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 41 59 137
2020 Seasonal 30 70 19
2020 Term 45 55 38
2019 Indeterminate (permanent) 45 55 141
2019 Term 46 54 39
2018 Indeterminate (permanent) 42 58 157
2018 Seasonal 37 63 57
2018 Term 47 53 45

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 82 18 137
2020 Seasonal 78 22 19
2020 Term 70 30 38
2019 Indeterminate (permanent) 70 30 141
2019 Term 68 32 39
2018 Indeterminate (permanent) 71 29 157
2018 Seasonal 83 17 60
2018 Term 70 30 45

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 137
2020 Seasonal 0 100 19
2019 Indeterminate (permanent) 3 97 141
2018 Indeterminate (permanent) 6 94 157

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Seasonal 0 100 19
2020 Term 0 100 38
2019 Student 0 100 36
2018 Seasonal 0 100 56
2018 Term 0 100 44

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 137
2019 Indeterminate (permanent) 9 91 141
2018 Indeterminate (permanent) 9 91 157

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 11 89 137
2019 Indeterminate (permanent) 17 83 141
2019 Term 24 76 39
2018 Indeterminate (permanent) 18 82 157
2018 Seasonal 20 80 57
2018 Term 16 84 45

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 137
2019 Indeterminate (permanent) 10 90 141
2019 Student 0 100 36
2018 Indeterminate (permanent) 7 93 157
2018 Seasonal 17 83 57

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 21 79 137
2020 Term 29 71 38
2019 Indeterminate (permanent) 20 80 139
2019 Term 14 86 38
2018 Indeterminate (permanent) 18 82 157
2018 Seasonal 14 86 58
2018 Term 23 77 44

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 17 83 137
2020 Term 22 78 38
2019 Indeterminate (permanent) 14 86 139
2019 Term 22 78 38
2018 Indeterminate (permanent) 13 87 157
2018 Seasonal 18 82 57
2018 Term 25 75 45

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 11 89 137
2019 Indeterminate (permanent) 15 85 139
2018 Indeterminate (permanent) 8 92 157
2018 Seasonal 9 91 57

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 137
2020 Seasonal 0 100 19
2020 Term 0 100 38
2019 Term 0 100 38
2018 Indeterminate (permanent) 5 95 157
2018 Seasonal 10 90 56

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 35 65 137
2020 Seasonal 32 68 19
2020 Term 30 70 38
2019 Indeterminate (permanent) 32 68 139
2019 Term 26 74 38
2018 Indeterminate (permanent) 26 74 157
2018 Seasonal 33 67 56
2018 Term 30 70 44

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 28 72 137
2020 Seasonal 35 65 19
2020 Term 34 66 38
2019 Indeterminate (permanent) 37 63 139
2019 Term 32 68 38
2018 Indeterminate (permanent) 36 64 157
2018 Seasonal 17 83 57
2018 Term 57 43 45

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Term 0 100 38
2019 Student 17 83 35

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Term 0 100 38
2018 Seasonal 0 100 56
2018 Term 0 100 44

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 137
2019 Indeterminate (permanent) 7 93 139
2019 Term 12 88 38
2018 Indeterminate (permanent) 9 91 157
2018 Term 0 100 44

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 26 74 137
2020 Term 22 78 38
2019 Indeterminate (permanent) 20 80 139
2019 Student 0 100 35
2018 Indeterminate (permanent) 13 87 157
2018 Seasonal 10 90 56

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 0 100 137
2019 Term 0 100 38
2018 Indeterminate (permanent) 0 100 157
2018 Seasonal 0 100 56
2018 Term 0 100 44

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 137
2019 Indeterminate (permanent) 9 91 139
2018 Indeterminate (permanent) 10 90 157
2018 Seasonal 11 89 56

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Seasonal 0 100 19
2020 Term 0 100 38
2019 Indeterminate (permanent) 0 100 139
2019 Term 0 100 38
2018 Indeterminate (permanent) 0 100 157
2018 Term 0 100 44

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 137
2020 Seasonal 21 79 19
2020 Term 17 83 38
2019 Indeterminate (permanent) 18 82 139
2019 Term 18 82 38
2018 Indeterminate (permanent) 20 80 157
2018 Seasonal 21 79 59

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 32 68 137
2020 Seasonal 38 62 19
2020 Term 28 72 38
2019 Indeterminate (permanent) 37 63 139
2019 Term 27 73 38
2018 Indeterminate (permanent) 32 68 157
2018 Seasonal 34 66 59
2018 Term 21 79 44

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 21 79 137
2020 Seasonal 21 79 19
2019 Indeterminate (permanent) 10 90 139
2018 Indeterminate (permanent) 19 81 156
2018 Seasonal 13 87 56
2018 Term 24 76 44

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 137
2019 Indeterminate (permanent) 13 87 139
2018 Indeterminate (permanent) 11 89 156

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 22 78 137
2020 Term 11 89 38
2019 Indeterminate (permanent) 14 86 139
2019 Student 0 100 36
2018 Indeterminate (permanent) 15 85 156
2018 Seasonal 28 72 57
2018 Term 8 92 44

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 137
2019 Indeterminate (permanent) 6 94 139
2018 Indeterminate (permanent) 4 96 156

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 137
2020 Seasonal 0 100 19
2019 Indeterminate (permanent) 9 91 139
2018 Indeterminate (permanent) 5 95 156
2018 Seasonal 11 89 56

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 137
2019 Indeterminate (permanent) 14 86 139
2019 Student 14 86 36
2018 Indeterminate (permanent) 14 86 156
2018 Seasonal 8 92 56
2018 Term 16 84 44

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 137
2019 Indeterminate (permanent) 8 92 139
2019 Student 0 100 36
2018 Indeterminate (permanent) 9 91 156
2018 Seasonal 11 89 58

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 35 65 137
2020 Seasonal 52 48 19
2020 Term 53 47 38
2019 Indeterminate (permanent) 43 57 139
2019 Term 59 41 38
2018 Indeterminate (permanent) 49 51 155
2018 Seasonal 53 47 58
2018 Term 53 47 46

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 132
2019 Indeterminate (permanent) 6 94 123
2018 Indeterminate (permanent) 8 92 149
2018 Term 15 85 43

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 132
2019 Indeterminate (permanent) 22 78 123
2018 Indeterminate (permanent) 14 86 149
2018 Seasonal 10 90 50
2018 Term 37 63 43

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 132
2018 Indeterminate (permanent) 7 93 149

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Seasonal 0 100 50

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 4 96 123

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 132
2019 Indeterminate (permanent) 4 96 123

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 132
2020 Seasonal 0 100 19
2019 Indeterminate (permanent) 5 95 123
2018 Indeterminate (permanent) 3 97 149
2018 Seasonal 0 100 50

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 15 85 132
2019 Indeterminate (permanent) 17 83 123
2018 Indeterminate (permanent) 17 83 150
2018 Seasonal 23 77 50
2018 Term 19 81 43

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 132
2019 Indeterminate (permanent) 10 90 123
2018 Indeterminate (permanent) 10 90 150
2018 Seasonal 20 80 50

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 34 66 132
2019 Indeterminate (permanent) 35 65 123
2018 Indeterminate (permanent) 28 72 150
2018 Seasonal 18 82 50
2018 Term 27 73 43

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 132
2019 Indeterminate (permanent) 9 91 123
2018 Indeterminate (permanent) 7 93 150
2018 Seasonal 14 86 50

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 52 48 132
2020 Seasonal 39 61 19
2019 Indeterminate (permanent) 45 55 123
2018 Indeterminate (permanent) 53 47 149
2018 Seasonal 46 54 52
2018 Term 43 57 43

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 59 41 132
2020 Seasonal 80 20 19
2019 Indeterminate (permanent) 65 35 123
2018 Indeterminate (permanent) 62 38 149
2018 Seasonal 63 37 52
2018 Term 58 42 44

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Seasonal 0 100 19
2018 Seasonal 10 90 52
2018 Term 0 100 43

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 15 85 132
2020 Seasonal 0 100 19
2019 Indeterminate (permanent) 14 86 123
2018 Indeterminate (permanent) 15 85 149
2018 Term 13 87 44

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 19 20 22 5 3 27 5 56 12 2450
2020 Seasonal 20 23 22 7 5 22 2 56 16 215
2020 Term 23 18 14 5 2 32 6 67 10 550
2020 Casual 21 21 22 3 0 29 4 62 5 27
2020 Student 31 17 6 0 3 31 14 85 5 36
2019 Indeterminate (permanent) 17 19 22 5 4 26 6 53 14 2261
2019 Seasonal 26 17 23 5 5 19 6 57 13 625
2019 Term 24 14 17 4 2 29 10 61 11 761
2019 Casual 29 7 9 2 2 38 13 74 8 41
2019 Student 36 13 10 2 2 25 13 78 6 650
2018 Indeterminate (permanent) 16 20 26 5 4 23 5 50 13 2249
2018 Seasonal 20 19 27 4 6 20 4 51 14 672
2018 Term 22 19 21 3 2 26 8 62 7 803
2018 Casual 42 5 23 0 3 21 5 64 5 45
2018 Student 32 18 12 2 1 24 10 77 5 489
2017 Indeterminate (permanent) 16 21 23 4 3 28 6 56 10 2170
2017 Seasonal 20 19 21 5 6 22 8 55 15 677
2017 Term 20 17 15 4 1 33 9 65 9 696
2017 Casual 24 7 4 4 0 51 9 79 10 45
2017 Student 31 13 10 2 1 27 16 78 5 475
2014 Indeterminate (permanent) 18 23 20 3 2 28 5 61 9 1994
2014 Seasonal 20 23 20 3 3 23 7 62 9 719
2014 Term 22 16 19 1 1 34 7 64 5 299
2014 Casual 27 12 14 0 0 27 19 73 0 21
2014 Student 33 19 9 1 0 22 16 83 2 267

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 33 20 5 3 8 0 70 9 2453
2020 Seasonal 30 36 15 7 6 6 0 71 14 215
2020 Term 39 30 14 5 1 11 1 77 7 549
2020 Casual 40 35 16 0 0 8 0 82 0 28
2020 Student 56 17 6 3 0 17 3 90 3 36
2019 Indeterminate (permanent) 31 32 19 5 4 8 1 69 10 2268
2019 Seasonal 39 27 19 3 4 7 1 71 8 624
2019 Term 42 24 14 5 2 11 2 76 8 757
2019 Casual 56 25 0 2 0 17 0 98 2 41
2019 Student 54 22 9 2 2 10 3 86 4 652
2018 Indeterminate (permanent) 26 32 23 6 4 9 1 65 10 2245
2018 Seasonal 31 29 19 7 4 9 1 66 12 666
2018 Term 35 32 15 3 3 11 2 76 7 804
2018 Casual 55 20 15 0 3 6 0 80 4 45
2018 Student 48 23 11 3 1 12 2 83 4 490
2017 Indeterminate (permanent) 28 33 20 5 3 11 1 69 9 2169
2017 Seasonal 30 33 16 5 4 10 2 71 11 679
2017 Term 36 29 13 3 2 16 2 78 6 697
2017 Casual 35 25 17 0 0 17 5 78 0 45
2017 Student 51 19 11 1 1 12 6 85 2 475
2014 Indeterminate (permanent) 30 32 17 4 2 13 1 73 7 1995
2014 Seasonal 29 32 20 3 3 10 1 70 7 721
2014 Term 38 23 14 3 2 17 2 75 7 301
2014 Casual 48 22 11 0 0 11 8 87 0 21
2014 Student 47 19 9 3 0 15 7 85 3 267

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 3 6 29 12 40 9 0 10 58 31
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 31 20 10 7 0 0 63 17 2448
2020 Seasonal 15 37 27 11 11 0 0 52 21 216
2020 Term 32 36 19 7 6 0 0 68 13 551
2020 Casual 51 26 14 3 6 0 0 77 10 28
2020 Student 47 31 19 3 0 0 0 78 3 36

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 23 29 22 13 12 0 0 53 25 2444
2020 Seasonal 13 29 27 17 14 0 0 42 31 216
2020 Term 27 31 21 13 8 0 0 58 21 549
2020 Casual 30 39 11 7 14 0 0 69 20 28
2020 Student 22 31 28 11 8 0 0 53 19 36
2019 Indeterminate (permanent) 13 24 23 15 24 0 0 38 40 2267
2019 Seasonal 15 23 19 18 23 0 0 39 42 619
2019 Term 19 26 22 14 19 0 0 45 33 765
2019 Casual 18 37 24 7 14 0 0 55 21 41
2019 Student 26 27 22 12 12 0 0 53 24 654
2018 Indeterminate (permanent) 12 21 23 18 26 0 1 33 44 2247
2018 Seasonal 11 19 24 17 28 0 1 30 45 671
2018 Term 13 22 22 18 24 0 1 35 42 808
2018 Casual 20 24 26 12 18 0 0 44 30 45
2018 Student 22 26 26 14 12 0 0 48 26 494
2017 Indeterminate (permanent) 13 19 20 18 28 0 1 33 47 2175
2017 Seasonal 9 20 19 21 29 0 1 30 51 679
2017 Term 13 20 20 19 26 0 1 34 46 697
2017 Casual 24 11 20 17 27 2 0 35 45 45
2017 Student 18 30 26 13 12 0 1 48 26 476

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 16 27 27 17 12 0 0 44 29 2455
2020 Seasonal 25 26 29 13 6 0 0 52 19 216
2020 Term 26 31 24 13 5 0 0 58 18 549
2020 Casual 42 26 20 6 3 0 3 70 10 28
2020 Student 44 33 17 6 0 0 0 78 6 36
2019 Indeterminate (permanent) 14 27 28 19 12 0 0 41 31 2268
2019 Seasonal 31 28 23 10 7 0 0 59 18 621
2019 Term 31 33 21 10 4 0 1 64 15 761
2019 Casual 50 27 13 9 2 0 0 76 11 41
2019 Student 51 30 13 4 2 0 0 81 5 656
2018 Indeterminate (permanent) 12 23 32 20 13 0 0 35 33 2250
2018 Seasonal 28 30 23 13 6 0 1 58 19 668
2018 Term 27 33 26 9 5 0 0 60 14 805
2018 Casual 44 26 21 5 4 0 0 70 9 45
2018 Student 48 28 15 6 3 0 0 76 9 496
2017 Indeterminate (permanent) 14 24 27 19 14 0 1 38 34 2173
2017 Seasonal 28 31 23 10 6 0 1 60 16 680
2017 Term 33 31 23 8 4 0 1 65 12 696
2017 Casual 44 27 18 10 0 0 2 72 10 45
2017 Student 45 32 17 4 1 0 1 78 5 476

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 28 34 23 9 6 0 1 62 15 2437
2020 Seasonal 41 30 17 6 3 0 2 73 10 215
2020 Term 44 30 17 5 3 0 1 75 8 550
2020 Casual 57 17 16 3 4 0 3 76 7 28
2020 Student 67 22 8 3 0 0 0 89 3 36
2019 Indeterminate (permanent) 27 34 22 11 5 0 1 61 16 2254
2019 Seasonal 51 25 13 6 3 1 3 78 8 616
2019 Term 51 28 10 6 3 0 2 81 9 759
2019 Casual 71 15 8 7 0 0 0 85 7 41
2019 Student 72 17 5 2 1 0 2 92 3 653
2018 Indeterminate (permanent) 21 32 27 11 6 0 2 54 18 2239
2018 Seasonal 41 30 15 6 2 0 5 75 8 663
2018 Term 40 33 18 5 2 0 2 74 8 804
2018 Casual 59 13 20 3 0 0 4 75 4 45
2018 Student 64 20 8 3 2 0 3 87 5 492
2017 Indeterminate (permanent) 22 31 25 12 7 0 2 55 20 2167
2017 Seasonal 40 29 15 6 3 1 6 74 10 676
2017 Term 48 29 13 5 2 0 4 80 6 695
2017 Casual 48 19 12 9 6 0 6 71 16 45
2017 Student 66 20 8 3 1 0 3 88 4 475

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 18 24 24 18 15 0 0 42 34 2435
2020 Seasonal 20 24 22 17 16 0 1 45 33 217
2020 Term 29 26 18 15 11 1 1 56 26 550
2020 Casual 54 19 14 11 3 0 0 72 14 28
2020 Student 56 25 17 0 3 0 0 81 3 36
2019 Indeterminate (permanent) 12 26 22 20 20 0 0 38 40 2255
2019 Seasonal 21 26 22 15 16 0 0 48 31 617
2019 Term 31 25 20 13 10 0 0 57 23 764
2019 Casual 42 36 9 7 4 0 2 80 11 40
2019 Student 46 23 15 8 6 0 1 70 15 653
2018 Indeterminate (permanent) 12 21 25 21 20 0 1 34 41 2237
2018 Seasonal 17 25 22 16 19 0 1 43 35 665
2018 Term 24 27 24 12 11 0 1 52 24 803
2018 Casual 33 27 29 5 4 0 2 61 10 45
2018 Student 43 23 16 9 8 0 1 67 16 498
2017 Indeterminate (permanent) 14 21 24 20 20 0 1 35 40 2174
2017 Seasonal 21 23 25 15 14 1 1 45 29 680
2017 Term 31 25 24 12 6 0 1 58 18 697
2017 Casual 47 19 14 5 9 0 5 70 15 45
2017 Student 48 26 15 7 3 0 1 75 10 476

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 43 29 14 8 5 0 2 73 13 2425
2020 Seasonal 54 28 10 5 2 0 2 83 7 214
2020 Term 57 22 13 4 2 0 2 81 6 546
2020 Casual 70 7 14 3 4 0 3 79 7 28
2020 Student 81 14 6 0 0 0 0 94 0 36
2019 Indeterminate (permanent) 41 27 16 8 6 0 2 69 14 2267
2019 Seasonal 57 21 11 5 3 1 2 80 8 619
2019 Term 56 23 12 3 4 0 2 81 7 761
2019 Casual 78 11 6 4 0 0 0 89 4 41
2019 Student 69 18 7 3 1 0 2 89 4 655
2018 Indeterminate (permanent) 36 27 18 9 6 0 3 65 16 2233
2018 Seasonal 49 26 9 6 3 0 5 80 10 662
2018 Term 54 26 12 3 3 0 3 82 6 803
2018 Casual 65 20 8 0 0 0 6 91 0 45
2018 Student 63 21 10 2 2 0 2 86 4 494
2017 Indeterminate (permanent) 36 27 18 8 6 0 4 66 16 2170
2017 Seasonal 48 26 13 5 3 1 5 78 8 679
2017 Term 53 26 12 3 2 0 3 82 6 694
2017 Casual 62 23 2 7 0 0 5 90 8 45
2017 Student 60 22 9 3 1 0 4 86 4 475

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 25 31 22 13 9 0 0 56 22 2448
2020 Seasonal 33 35 14 9 8 0 0 69 17 216
2020 Term 30 31 20 11 7 0 0 62 18 549
2020 Casual 50 31 6 9 0 0 3 84 10 28
2020 Student 39 33 22 3 3 0 0 72 6 36
2019 Indeterminate (permanent) 25 30 23 10 12 0 0 55 22 2266
2019 Seasonal 37 28 18 10 6 0 0 65 16 622
2019 Term 37 29 18 8 7 0 1 66 15 764
2019 Casual 51 27 10 9 2 0 0 78 12 41
2019 Student 42 29 19 7 3 0 0 71 11 655
2018 Indeterminate (permanent) 22 28 26 13 12 0 1 50 24 2245
2018 Seasonal 28 30 21 11 8 0 2 59 20 666
2018 Term 37 29 18 8 7 0 0 66 15 808
2018 Casual 48 25 14 7 7 0 0 72 14 45
2018 Student 42 28 19 5 5 1 0 70 10 494
2017 Indeterminate (permanent) 24 31 22 14 8 0 0 55 23 2163
2017 Seasonal 32 31 18 12 7 1 0 63 19 677
2017 Term 34 31 20 10 4 0 1 67 14 693
2017 Casual 33 46 4 7 7 2 0 80 15 44
2017 Student 39 29 20 8 3 0 0 69 11 475

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 25 18 11 9 0 5 60 21 2441
2020 Seasonal 39 27 14 5 7 0 8 72 13 216
2020 Term 44 19 15 7 6 0 8 70 14 548
2020 Casual 32 17 17 7 6 0 21 61 17 28
2020 Student 58 19 3 3 0 3 14 93 3 36

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 35 21 10 4 0 1 64 14 2438
2020 Seasonal 31 30 21 13 4 0 0 61 17 215
2020 Term 33 34 21 8 4 0 1 68 11 549
2020 Casual 42 45 9 0 0 0 4 90 0 28
2020 Student 54 17 17 9 0 3 0 74 9 35
2019 Indeterminate (permanent) 25 36 21 11 6 0 1 61 17 2266
2019 Seasonal 34 30 18 9 7 1 0 65 16 618
2019 Term 38 31 18 9 4 0 1 69 13 762
2019 Casual 59 29 6 7 0 0 0 87 7 41
2019 Student 50 26 13 7 4 1 0 76 11 652
2018 Indeterminate (permanent) 21 35 26 11 7 0 1 56 18 2243
2018 Seasonal 22 33 21 12 9 1 1 56 22 665
2018 Term 29 33 23 9 5 0 1 62 14 802
2018 Casual 34 37 21 4 0 1 2 74 4 45
2018 Student 47 27 16 6 3 1 1 75 9 497
2017 Indeterminate (permanent) 24 33 22 13 6 1 1 59 20 2165
2017 Seasonal 22 34 20 13 8 1 1 58 21 676
2017 Term 35 30 22 7 4 0 1 66 12 694
2017 Casual 57 12 10 11 7 0 2 71 19 44
2017 Student 51 28 13 5 2 0 1 80 7 475

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 36 25 12 6 0 0 57 18 2441
2020 Seasonal 25 37 22 10 5 0 1 63 15 215
2020 Term 31 33 21 10 4 0 1 64 14 547
2020 Casual 46 38 9 3 0 0 4 87 3 28
2020 Student 44 36 14 0 3 3 0 83 3 36
2019 Indeterminate (permanent) 20 34 24 13 7 0 0 55 21 2264
2019 Seasonal 35 31 18 8 5 0 1 67 14 619
2019 Term 37 31 20 7 4 0 1 68 12 761
2019 Casual 55 31 7 7 0 0 0 86 7 41
2019 Student 56 24 11 5 3 1 1 81 8 655
2018 Indeterminate (permanent) 17 33 26 16 7 0 1 51 23 2236
2018 Seasonal 28 29 22 11 7 1 2 58 19 665
2018 Term 32 33 20 10 4 0 1 66 14 803
2018 Casual 44 30 12 8 3 1 2 76 12 45
2018 Student 51 25 13 6 3 1 2 78 9 497
2017 Indeterminate (permanent) 18 33 24 16 8 0 1 52 24 2163
2017 Seasonal 29 30 22 10 6 1 2 61 16 676
2017 Term 34 32 20 8 4 0 2 68 12 693
2017 Casual 31 25 20 8 13 2 2 58 22 44
2017 Student 52 29 11 4 3 1 1 83 7 474

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 33 20 11 5 0 0 63 16 2437
2020 Seasonal 31 40 16 10 4 0 0 71 13 217
2020 Term 34 30 20 10 5 0 0 65 15 550
2020 Casual 47 33 14 6 0 0 0 80 6 28
2020 Student 54 26 14 3 3 0 0 80 6 35
2019 Indeterminate (permanent) 29 31 20 12 7 0 0 61 19 2257
2019 Seasonal 39 28 16 8 7 0 1 69 15 618
2019 Term 38 29 19 8 6 0 0 67 14 760
2019 Casual 63 11 11 15 0 0 0 74 15 41
2019 Student 52 25 12 6 4 0 1 78 9 654
2018 Indeterminate (permanent) 23 35 21 13 7 0 1 58 20 2242
2018 Seasonal 32 29 20 10 8 0 1 61 18 665
2018 Term 32 31 19 11 5 0 1 63 17 796
2018 Casual 60 20 7 5 6 0 2 81 11 45
2018 Student 40 27 19 7 5 1 1 68 12 497
2017 Indeterminate (permanent) 25 32 21 14 7 1 1 58 21 2167
2017 Seasonal 31 34 18 9 6 1 2 66 15 678
2017 Term 36 29 19 10 5 0 1 67 15 694
2017 Casual 31 32 9 4 19 3 2 66 24 44
2017 Student 44 29 16 7 3 0 0 74 10 475

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 29 16 8 5 0 0 70 13 2422
2020 Seasonal 41 28 15 9 7 0 0 69 16 214
2020 Term 50 25 13 7 4 0 1 75 11 545
2020 Casual 77 14 3 6 0 0 0 91 6 28
2020 Student 67 22 11 0 0 0 0 89 0 36
2019 Indeterminate (permanent) 39 29 16 9 7 0 0 68 16 2260
2019 Seasonal 43 24 17 8 7 0 1 68 15 617
2019 Term 52 25 12 6 5 0 0 77 10 761
2019 Casual 72 20 4 4 0 0 0 91 4 41
2019 Student 61 20 10 5 3 0 0 82 8 654

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 31 23 12 6 0 0 58 19 2440
2020 Seasonal 36 28 15 12 8 0 1 65 20 217
2020 Term 25 27 23 13 11 0 0 53 24 549
2020 Casual 32 28 27 10 3 0 0 60 13 28
2020 Student 31 17 28 17 8 0 0 47 25 36

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 26 32 24 11 6 0 0 58 18 2440
2020 Seasonal 37 37 14 8 2 0 1 75 10 217
2020 Term 32 32 22 7 5 0 1 65 13 548
2020 Casual 53 28 12 6 0 0 0 81 6 28
2020 Student 50 25 22 3 0 0 0 75 3 36
2019 Indeterminate (permanent) 32 33 20 9 5 0 0 66 14 2258
2019 Seasonal 48 28 16 5 2 0 0 77 7 616
2019 Term 50 28 14 5 3 0 1 78 8 759
2019 Casual 48 41 9 0 3 0 0 89 3 40
2019 Student 59 25 8 4 2 0 0 85 6 653
2018 Indeterminate (permanent) 29 32 22 11 5 0 1 62 16 2235
2018 Seasonal 40 35 13 7 2 1 1 77 10 667
2018 Term 42 33 16 6 2 0 0 75 8 798
2018 Casual 58 33 4 2 3 0 0 91 5 45
2018 Student 51 28 13 5 1 1 1 80 6 497
2017 Indeterminate (permanent) 30 33 20 10 5 0 1 64 16 2158
2017 Seasonal 42 33 14 6 3 1 2 77 9 675
2017 Term 49 30 13 5 2 0 1 79 7 692
2017 Casual 58 16 11 11 4 0 0 74 15 44
2017 Student 51 29 14 3 2 0 1 81 5 475

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 43 32 16 6 3 0 1 75 8 2436
2020 Seasonal 43 31 19 5 2 0 1 74 7 215
2020 Term 44 31 15 6 2 0 1 76 8 546
2020 Casual 48 21 10 20 0 0 0 70 20 28
2020 Student 67 17 14 0 3 0 0 83 3 36
2019 Indeterminate (permanent) 49 28 13 5 4 0 1 78 9 2258
2019 Seasonal 49 28 16 4 3 0 1 77 7 616
2019 Term 57 24 10 6 2 0 1 82 8 758
2019 Casual 68 15 12 5 0 0 0 83 5 41
2019 Student 60 22 10 4 3 0 0 83 7 653
2018 Indeterminate (permanent) 49 29 12 6 4 0 1 79 10 2233
2018 Seasonal 48 28 12 6 5 0 1 77 11 669
2018 Term 57 25 10 4 3 0 1 83 6 800
2018 Casual 75 14 7 4 0 0 0 88 4 44
2018 Student 60 20 12 4 3 0 1 80 8 497
2017 Indeterminate (permanent) 54 24 13 6 3 0 1 78 9 2168
2017 Seasonal 50 28 14 5 2 0 1 78 7 678
2017 Term 61 22 10 4 2 0 1 84 6 696
2017 Casual 67 21 4 6 2 0 0 88 8 45
2017 Student 66 24 8 1 1 0 1 90 2 474

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 36 22 8 3 0 0 67 11 2433
2020 Seasonal 35 35 17 8 5 0 1 70 13 215
2020 Term 33 34 19 9 4 0 0 67 13 548
2020 Casual 45 22 9 24 0 0 0 67 24 28
2020 Student 53 22 8 14 3 0 0 75 17 36

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 70 15 6 2 1 1 5 91 3 2420
2020 Seasonal 72 15 5 1 2 2 4 92 3 215
2020 Term 73 12 6 2 1 0 5 91 4 544
2020 Casual 80 14 3 0 0 0 3 97 0 28
2020 Student 86 8 3 0 3 0 0 94 3 36
2019 Indeterminate (permanent) 74 12 4 2 2 1 6 91 4 2258
2019 Seasonal 71 14 5 2 1 1 4 90 4 613
2019 Term 77 10 3 2 2 1 4 92 5 758
2019 Casual 91 4 2 0 0 0 2 98 0 41
2019 Student 83 9 2 1 2 0 2 95 3 652
2018 Indeterminate (permanent) 70 16 5 2 2 1 4 91 4 2232
2018 Seasonal 63 16 7 3 4 3 4 85 8 665
2018 Term 69 14 6 3 3 2 3 88 6 799
2018 Casual 83 9 4 0 0 0 3 96 0 44
2018 Student 80 10 2 1 1 3 2 95 3 497

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 76 11 5 2 3 1 2 89 5 2416
2020 Seasonal 66 14 12 3 3 1 2 82 6 216
2020 Term 79 10 5 1 2 0 4 92 3 545
2020 Casual 86 4 0 0 3 0 6 97 3 28
2020 Student 89 8 0 3 0 0 0 97 3 36
2019 Indeterminate (permanent) 68 14 7 4 4 0 1 84 8 2251
2019 Seasonal 65 14 9 5 5 0 1 81 10 619
2019 Term 75 14 5 2 3 0 1 90 5 762
2019 Casual 84 9 0 4 0 0 2 96 4 41
2019 Student 81 10 4 2 2 0 1 92 4 656
2018 Indeterminate (permanent) 65 16 8 3 5 0 2 83 8 2228
2018 Seasonal 62 16 8 5 6 0 3 81 11 668
2018 Term 74 12 5 4 2 1 2 89 6 801
2018 Casual 78 13 4 3 0 2 0 92 3 44
2018 Student 77 13 4 2 2 1 2 91 5 496
2017 Indeterminate (permanent) 71 13 6 4 3 1 2 87 7 2173
2017 Seasonal 64 17 9 5 4 0 1 82 9 679
2017 Term 77 13 4 2 2 1 2 92 5 694
2017 Casual 87 7 0 0 2 2 3 98 2 45
2017 Student 86 7 3 1 1 0 1 94 3 475

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 55 27 10 4 3 0 1 84 7 2415
2020 Seasonal 55 30 9 2 3 0 1 86 5 215
2020 Term 63 22 8 5 1 0 1 85 6 548
2020 Casual 71 19 4 0 3 0 3 92 3 28
2020 Student 77 17 3 3 0 0 0 94 3 35
2019 Indeterminate (permanent) 45 34 13 5 3 0 1 79 8 2246
2019 Seasonal 47 30 14 5 4 0 0 78 8 618
2019 Term 51 29 12 5 2 0 0 81 7 759
2019 Casual 62 22 14 2 0 0 0 84 2 41
2019 Student 66 19 9 2 3 0 0 85 5 654
2018 Indeterminate (permanent) 44 33 14 5 3 0 0 77 8 2245
2018 Seasonal 39 35 16 6 3 0 1 74 9 668
2018 Term 49 30 14 6 2 0 0 79 8 805
2018 Casual 57 26 8 4 4 0 0 84 8 45
2018 Student 56 25 11 5 2 0 1 81 8 493
2017 Indeterminate (permanent) 46 34 12 5 3 0 1 81 7 2169
2017 Seasonal 44 33 14 5 2 0 1 78 7 679
2017 Term 52 28 12 5 2 0 1 80 7 696
2017 Casual 68 23 4 4 2 0 0 91 5 45
2017 Student 58 24 13 3 1 0 1 83 4 476

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 61 20 9 5 5 0 1 81 10 2431
2020 Seasonal 48 28 10 6 7 0 0 76 13 216
2020 Term 67 17 8 3 3 0 1 85 7 547
2020 Casual 79 7 8 0 3 0 3 89 3 27
2020 Student 83 14 0 3 0 0 0 97 3 36
2019 Indeterminate (permanent) 53 24 10 7 6 0 1 77 12 2237
2019 Seasonal 57 18 11 8 5 0 1 75 13 616
2019 Term 65 20 7 4 4 0 0 85 8 759
2019 Casual 85 9 4 0 0 0 2 96 0 41
2019 Student 72 14 7 2 3 0 0 87 6 652
2018 Indeterminate (permanent) 47 26 13 7 7 0 1 73 14 2240
2018 Seasonal 42 27 14 8 8 0 0 69 16 667
2018 Term 59 23 8 4 4 0 1 83 9 801
2018 Casual 71 17 6 2 3 0 0 88 5 45
2018 Student 65 18 9 4 3 0 0 84 7 491
2017 Indeterminate (permanent) 55 23 11 6 4 0 1 79 10 2171
2017 Seasonal 49 26 11 9 4 0 1 76 13 682
2017 Term 63 19 8 4 4 0 1 84 8 693
2017 Casual 77 10 4 6 2 2 0 89 8 45
2017 Student 72 16 6 3 2 0 1 89 5 474

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 18 7 3 2 0 16 86 6 2440
2020 Seasonal 58 15 4 3 2 0 18 90 5 215
2020 Term 67 10 4 1 1 0 18 93 3 550
2020 Casual 79 8 0 0 3 0 10 97 3 28
2020 Student 81 3 0 0 0 0 17 100 0 36
2019 Indeterminate (permanent) 53 18 8 3 1 0 16 85 5 2234
2019 Seasonal 63 13 4 2 1 0 16 91 4 615
2019 Term 66 9 3 2 1 0 18 92 4 757
2019 Casual 67 9 2 0 0 0 23 98 0 41
2019 Student 79 2 2 0 0 0 17 98 0 648
2018 Indeterminate (permanent) 49 20 10 3 2 0 16 83 6 2234
2018 Seasonal 53 13 4 3 2 0 25 89 5 662
2018 Term 57 12 5 2 1 0 23 91 3 796
2018 Casual 71 14 0 0 0 0 16 100 0 45
2018 Student 67 2 1 0 1 0 28 97 1 490
2017 Indeterminate (permanent) 51 19 8 3 2 0 18 85 6 2174
2017 Seasonal 56 14 7 2 1 1 20 88 3 676
2017 Term 60 10 3 1 1 0 25 93 2 694
2017 Casual 64 6 0 4 0 0 27 95 5 45
2017 Student 73 3 0 1 1 0 22 97 2 475

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 57 26 10 4 1 0 2 84 5 2452
2020 Seasonal 54 29 12 2 2 1 0 84 5 217
2020 Term 59 26 10 2 2 0 2 86 4 549
2020 Casual 66 31 0 0 0 0 3 100 0 28
2020 Student 64 31 3 0 3 0 0 94 3 36
2019 Indeterminate (permanent) 56 24 12 4 2 0 2 83 5 2246
2019 Seasonal 54 26 13 4 2 1 1 81 6 619
2019 Term 61 19 11 5 2 0 2 82 8 757
2019 Casual 79 9 7 0 0 0 5 93 0 40
2019 Student 62 21 9 3 3 0 1 84 6 653
2018 Indeterminate (permanent) 51 27 11 5 2 0 3 81 7 2237
2018 Seasonal 46 30 14 4 2 1 3 79 6 665
2018 Term 54 26 12 3 2 0 2 83 5 799
2018 Casual 73 21 6 0 0 0 0 94 0 45
2018 Student 52 27 11 5 2 0 3 81 8 494
2017 Indeterminate (permanent) 57 25 9 3 2 0 3 86 4 2157
2017 Seasonal 56 27 8 3 2 1 2 86 5 678
2017 Term 58 23 11 4 2 0 3 83 6 692
2017 Casual 74 10 9 3 0 2 2 87 3 45
2017 Student 57 26 11 2 1 0 4 86 3 472

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 65 21 7 3 2 0 1 87 5 2447
2020 Seasonal 42 23 11 11 13 0 0 65 24 216
2020 Term 16 15 20 17 31 0 0 31 48 551
2020 Casual 17 13 20 23 26 0 0 31 49 28
2020 Student 42 19 11 14 14 0 0 61 28 36
2019 Indeterminate (permanent) 65 19 8 3 3 0 1 85 7 2251
2019 Seasonal 49 21 12 9 8 0 1 70 18 620
2019 Term 22 14 20 16 27 0 1 36 44 762
2019 Casual 33 25 8 12 22 0 0 58 34 41
2019 Student 70 12 7 4 4 1 4 85 8 655
2018 Indeterminate (permanent) 61 20 8 4 4 0 2 83 8 2243
2018 Seasonal 43 22 15 8 10 0 2 66 19 668
2018 Term 19 14 21 19 26 0 0 34 45 805
2018 Casual 40 4 23 9 24 0 0 43 34 45
2018 Student 62 15 7 4 7 1 4 81 12 494
2017 Indeterminate (permanent) 60 22 8 4 4 0 2 84 8 2174
2017 Seasonal 40 23 14 10 10 0 1 64 21 679
2017 Term 20 17 19 20 23 0 1 37 43 697
2017 Casual 21 2 20 15 41 0 0 23 56 45
2017 Student 60 16 10 4 4 0 6 81 9 476

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 35 16 5 3 0 1 77 7 2453
2020 Seasonal 46 31 15 4 3 0 1 78 7 216
2020 Term 42 35 15 5 3 0 1 78 7 550
2020 Casual 53 27 17 0 3 0 0 80 3 28
2020 Student 44 33 14 8 0 0 0 78 8 36
2019 Indeterminate (permanent) 50 30 13 4 1 0 1 81 6 2249
2019 Seasonal 54 29 12 2 2 0 0 84 4 615
2019 Term 54 27 13 3 2 0 1 82 5 760
2019 Casual 61 26 9 2 0 0 2 89 2 41
2019 Student 57 25 12 3 2 0 1 83 5 655
2018 Indeterminate (permanent) 46 33 14 4 1 0 2 81 5 2244
2018 Seasonal 44 34 13 4 2 0 2 80 7 667
2018 Term 50 31 13 3 2 0 1 82 5 804
2018 Casual 65 17 12 2 3 0 0 83 5 45
2018 Student 54 25 12 3 3 1 1 81 7 495
2017 Indeterminate (permanent) 52 29 12 3 2 0 2 82 5 2172
2017 Seasonal 51 31 9 4 2 0 2 84 6 677
2017 Term 55 28 10 2 2 0 2 86 4 694
2017 Casual 60 22 14 4 0 0 0 82 4 45
2017 Student 52 28 12 5 2 0 1 82 7 474

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 20 41 27 8 3 0 0 62 11 2455
2020 Seasonal 18 45 27 6 4 0 0 62 11 217
2020 Term 22 40 26 7 4 0 0 62 12 551
2020 Casual 24 39 27 6 4 0 0 63 10 28
2020 Student 25 53 8 14 0 0 0 78 14 36

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 10 32 37 15 6 0 0 43 21 2448
2020 Seasonal 13 38 34 10 4 0 0 52 14 217
2020 Term 14 39 33 11 4 0 0 52 15 550
2020 Casual 25 35 33 7 0 0 0 60 7 28
2020 Student 28 44 25 3 0 0 0 72 3 36
2019 Indeterminate (permanent) 11 31 36 16 6 0 0 42 21 2271
2019 Seasonal 20 37 27 11 4 0 0 57 15 623
2019 Term 20 37 30 8 4 0 0 57 13 765
2019 Casual 21 49 25 4 2 0 0 70 6 41
2019 Student 31 44 19 4 2 0 0 75 5 656
2018 Indeterminate (permanent) 10 27 39 18 6 0 0 37 24 2249
2018 Seasonal 17 31 30 15 6 0 1 49 21 674
2018 Term 15 37 35 10 2 0 0 53 12 810
2018 Casual 38 38 17 7 0 0 0 76 7 45
2018 Student 29 43 21 5 1 0 0 72 6 497
2017 Indeterminate (permanent) 9 26 40 18 7 0 0 35 25 2175
2017 Seasonal 15 31 35 12 7 1 0 47 18 682
2017 Term 17 35 35 9 4 0 0 52 12 695
2017 Casual 22 51 24 3 0 0 0 73 3 45
2017 Student 23 47 25 3 1 0 0 70 4 476

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 11 22 40 20 7 0 0 27 33 2440
2020 Seasonal 7 20 39 25 9 0 0 33 27 215
2020 Term 8 18 35 26 12 0 0 38 26 545
2020 Casual 3 7 38 40 12 0 0 52 10 27
2020 Student 3 8 33 33 22 0 0 56 11 36
2019 Indeterminate (permanent) 11 22 39 20 8 0 0 28 33 2251
2019 Seasonal 9 18 40 20 12 0 0 33 27 612
2019 Term 10 17 36 21 15 0 0 37 27 759
2019 Casual 9 13 24 38 16 0 0 54 22 41
2019 Student 8 14 27 30 21 0 0 50 22 655
2018 Indeterminate (permanent) 11 23 40 19 8 0 0 26 34 2235
2018 Seasonal 11 18 38 22 10 0 1 33 29 665
2018 Term 7 17 36 27 13 0 1 41 24 801
2018 Casual 9 3 30 28 30 0 0 58 12 45
2018 Student 8 12 32 30 18 0 0 48 19 498
2017 Indeterminate (permanent) 9 22 41 20 8 0 0 28 31 2165
2017 Seasonal 8 18 36 26 11 0 1 37 26 678
2017 Term 5 16 36 27 15 0 1 42 21 692
2017 Casual 2 11 23 44 21 0 0 65 13 45
2017 Student 5 12 34 28 19 1 1 48 17 475

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 42 12 7 2 1 0 78 10 2453
2020 Seasonal 22 44 11 14 6 2 0 68 20 217
2020 Term 36 39 14 8 1 2 0 76 9 549
2020 Casual 41 44 6 4 0 4 0 89 4 28
2020 Student 36 42 8 8 0 6 0 82 9 36
2019 Indeterminate (permanent) 25 44 15 10 4 2 0 71 15 2262
2019 Seasonal 26 36 16 10 8 3 0 64 19 621
2019 Term 24 41 18 10 4 3 0 67 15 765
2019 Casual 36 35 16 7 0 7 0 76 8 41
2019 Student 26 30 19 15 6 4 0 59 22 654
2018 Indeterminate (permanent) 20 43 17 12 6 1 0 64 18 2245
2018 Seasonal 18 37 20 13 8 3 0 57 22 672
2018 Term 20 39 18 12 6 3 0 62 19 807
2018 Casual 40 25 8 13 3 9 1 73 18 45
2018 Student 22 31 18 15 9 6 1 56 25 500
2017 Indeterminate (permanent) 17 39 19 14 9 3 0 58 23 2175
2017 Seasonal 14 31 22 14 13 6 1 48 29 678
2017 Term 16 36 23 11 7 7 0 55 20 694
2017 Casual 17 35 20 6 7 15 0 61 16 45
2017 Student 20 36 18 11 7 7 1 61 20 476

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 36 16 11 5 1 0 68 16 2451
2020 Seasonal 25 36 17 12 8 2 0 62 21 217
2020 Term 35 34 16 10 3 3 0 71 13 551
2020 Casual 41 37 11 4 0 8 0 84 4 28
2020 Student 50 33 8 3 0 6 0 88 3 36

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 30 11 11 9 1 0 70 20 2445
2020 Seasonal 33 31 12 13 12 0 0 63 25 217
2020 Term 42 29 11 10 6 1 0 72 17 551
2020 Casual 46 41 6 3 3 0 0 87 6 28
2020 Student 36 42 6 11 3 3 0 80 14 36

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 49 28 11 5 4 2 0 79 9 2440
2020 Seasonal 44 25 15 7 7 2 0 70 14 215
2020 Term 54 27 12 2 2 1 1 84 4 550
2020 Casual 57 24 4 3 0 4 7 91 4 27
2020 Student 53 28 8 6 0 3 3 85 6 36

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 36 16 11 7 1 0 66 18 2453
2020 Seasonal 27 32 15 14 11 0 0 60 25 217
2020 Term 36 34 16 10 4 1 0 71 13 551
2020 Casual 50 20 26 0 0 4 0 73 0 28
2020 Student 47 36 14 0 0 3 0 86 0 36
2019 Indeterminate (permanent) 19 37 19 15 10 1 0 56 24 2262
2019 Seasonal 26 29 18 13 12 2 0 56 25 621
2019 Term 27 37 17 11 7 1 0 65 18 763
2019 Casual 35 41 9 11 0 3 0 79 12 41
2019 Student 37 30 16 11 4 2 0 69 15 654
2018 Indeterminate (permanent) 16 37 19 15 11 1 0 54 26 2250
2018 Seasonal 19 32 19 16 10 3 0 53 27 671
2018 Term 24 40 17 13 5 1 0 64 18 806
2018 Casual 56 18 13 8 0 3 1 78 8 45
2018 Student 31 36 16 11 4 3 0 69 15 500
2017 Indeterminate (permanent) 14 39 18 17 11 2 0 54 28 2172
2017 Seasonal 18 33 18 19 10 2 0 52 30 681
2017 Term 20 43 15 13 7 2 0 64 20 695
2017 Casual 23 40 20 7 2 8 0 68 10 45
2017 Student 36 38 11 9 1 4 0 77 11 476

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 26 44 13 14 3 0 0 70 17 2453
2020 Seasonal 31 39 13 14 3 0 0 70 17 217
2020 Term 36 39 8 15 2 0 0 75 17 550
2020 Casual 52 38 7 3 0 0 0 90 3 28
2020 Student 50 36 3 6 3 3 0 89 9 36

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 26 37 16 15 6 1 0 63 21 2443
2020 Seasonal 32 34 12 13 10 0 0 65 22 216
2020 Term 34 37 11 13 5 0 0 71 17 550
2020 Casual 42 38 16 4 0 0 0 80 4 28
2020 Student 58 25 11 3 0 3 0 86 3 36

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 42 17 9 2 1 0 71 11 2438
2020 Seasonal 30 37 14 15 3 1 0 67 18 215
2020 Term 34 37 15 9 3 1 1 72 12 551
2020 Casual 38 36 21 4 0 0 0 74 4 28
2020 Student 40 34 11 6 3 6 0 79 9 35

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 39 13 5 2 1 1 79 8 2446
2020 Seasonal 39 35 12 10 2 0 1 75 13 216
2020 Term 46 35 11 6 2 1 1 82 7 550
2020 Casual 60 34 6 0 0 0 0 94 0 28
2020 Student 64 28 6 0 0 3 0 94 0 36

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 57 18 9 1 1 9 4 87 2 2453
2020 Seasonal 58 17 11 1 2 10 2 84 4 215
2020 Term 58 15 6 2 1 15 3 89 3 551
2020 Casual 76 15 0 3 0 7 0 97 3 28
2020 Student 66 17 6 0 0 6 6 94 0 35

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 36 9 5 2 1 0 84 7 2439
2020 Seasonal 35 41 7 10 6 1 0 77 16 215
2020 Term 49 34 9 4 2 1 0 84 7 548
2020 Casual 48 31 10 10 0 0 0 80 10 28
2020 Student 53 19 8 6 3 11 0 81 9 36

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 53 28 8 6 4 1 0 82 10 2436
2020 Seasonal 51 29 8 5 8 0 0 79 13 215
2020 Term 58 28 6 6 2 0 0 86 8 547
2020 Casual 59 30 0 7 3 0 0 90 10 28
2020 Student 64 19 8 6 0 3 0 86 6 36

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 49 31 9 6 4 0 0 81 10 2442
2020 Seasonal 39 36 11 9 5 0 0 75 14 216
2020 Term 53 31 8 6 2 0 0 84 8 547
2020 Casual 66 24 7 0 0 3 0 93 0 28
2020 Student 64 14 8 8 0 6 0 82 9 36

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 19 48 14 15 4 1 0 67 19 1082
2020 Seasonal 25 46 10 18 2 0 0 71 19 55
2020 Term 15 47 13 20 3 1 0 63 23 101
2019 Indeterminate (permanent) 17 44 16 14 6 1 1 63 20 974
2019 Seasonal 18 41 18 18 4 0 0 60 22 139
2019 Term 12 43 21 16 6 2 1 57 22 114

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 79 21 1081
2020 Seasonal 60 40 55
2020 Term 82 18 101

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 13 32 20 26 8 0 0 46 34 916
2020 Seasonal 11 27 28 27 7 0 0 38 34 39
2020 Term 10 28 18 25 18 1 0 38 44 86
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 2439
2020 Seasonal 8 92 214
2020 Term 9 91 549
2020 Casual 0 100 28
2020 Student 6 94 36

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 2442
2020 Seasonal 11 89 215
2020 Term 7 93 549
2020 Casual 6 94 28
2020 Student 0 100 36
2019 Indeterminate (permanent) 13 87 2267
2019 Seasonal 12 88 618
2019 Term 10 90 765
2019 Casual 0 100 41
2019 Student 10 90 652
2017 Indeterminate (permanent) 13 87 2165
2017 Seasonal 18 82 679
2017 Term 12 88 695
2017 Casual 13 87 45
2017 Student 8 92 473
2014 Indeterminate (permanent) 12 88 1991
2014 Seasonal 14 86 719
2014 Term 9 91 300
2014 Student 8 92 266

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 38 62 203
2020 Term 39 61 41

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 78 22 203
2020 Term 71 29 41
2019 Indeterminate (permanent) 77 23 282
2019 Seasonal 78 22 77
2019 Term 70 30 75
2019 Student 80 20 61
2017 Indeterminate (permanent) 75 25 271
2017 Seasonal 69 31 119
2017 Term 70 30 76
2017 Student 76 24 37
2014 Indeterminate (permanent) 75 25 237
2014 Seasonal 75 25 102
2014 Term 79 21 25
2014 Student 98 2 16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 33 10 7 2 1 0 80 9 159
2020 Term 52 35 0 7 6 0 0 87 13 29
2019 Indeterminate (permanent) 44 39 7 8 1 0 0 84 10 217
2019 Seasonal 53 23 5 4 5 4 6 85 10 58
2019 Term 49 39 10 1 2 0 0 87 3 53
2019 Student 44 42 4 2 2 0 6 91 4 48
2017 Indeterminate (permanent) 50 35 7 5 3 0 0 85 8 203
2017 Seasonal 42 39 4 7 6 1 1 83 13 83
2017 Term 30 50 4 7 4 0 4 84 12 54
2017 Student 61 21 4 7 0 0 7 88 8 28
2014 Indeterminate (permanent) 50 34 8 7 2 0 0 84 8 180
2014 Seasonal 43 47 0 7 1 2 0 92 8 78
2014 Term 44 45 11 0 0 0 0 89 0 19
2014 Student 71 27 2 0 0 0 0 98 0 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 34 9 4 2 2 2 83 7 2449
2020 Seasonal 38 30 13 8 4 3 2 73 13 216
2020 Term 48 32 8 5 1 3 4 85 6 548
2020 Casual 50 24 3 7 0 8 8 88 8 27
2020 Student 47 33 8 6 0 3 3 85 6 36
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 41 17 0 49 51 2456
2020 Seasonal 51 30 19 0 37 63 217
2020 Term 31 47 22 1 60 40 551
2020 Casual 32 44 17 8 58 42 28
2020 Student 31 43 26 0 58 42 35

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 29 71 1015
2020 Seasonal 30 70 112
2020 Term 42 58 171

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 8 17 17 24 31 1 2 26 57 1018
2020 Seasonal 5 18 18 24 33 2 0 23 58 112
2020 Term 10 23 15 27 22 0 4 34 50 171

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 4 12 17 23 41 1 2 16 66 1019
2020 Seasonal 3 15 14 28 39 2 0 18 68 112
2020 Term 8 18 13 28 29 2 2 28 59 171

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 20 14 8 7 1 7 68 16 2444
2020 Seasonal 37 23 14 12 8 2 4 64 21 216
2020 Term 46 20 10 5 4 2 13 78 10 549
2020 Casual 55 11 3 10 8 0 13 76 20 28
2020 Student 63 17 6 0 6 3 6 88 6 35
2019 Indeterminate (permanent) 37 19 16 9 12 1 6 60 23 2244
2019 Seasonal 39 18 14 10 9 4 7 64 21 616
2019 Term 38 22 17 7 8 2 7 65 16 751
2019 Casual 41 18 8 0 9 0 25 78 12 40
2019 Student 43 20 13 5 4 2 12 74 11 644
2018 Indeterminate (permanent) 36 18 16 10 11 1 7 59 23 2247
2018 Seasonal 33 19 16 10 12 2 8 58 25 665
2018 Term 38 19 19 7 9 1 7 62 17 804
2018 Casual 46 16 10 7 13 0 7 67 22 45
2018 Student 43 21 12 7 5 2 9 72 14 496
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