2020 Public Service Employee Survey Results for Parks Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 49 6 12 3 0 0 79 15 3125
2020 Part-time 36 45 5 13 1 0 0 81 14 145

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 73 19 4 2 1 1 0 93 3 3113
2020 Part-time 81 13 2 0 1 1 2 96 1 146
2017 Full-time 72 20 3 2 1 0 1 93 3 3853
2017 Part-time 70 16 5 6 1 0 2 88 7 237
2014 Full-time 70 21 4 2 1 1 1 92 4 3124
2014 Part-time 78 13 3 1 1 0 2 94 3 227

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 39 10 13 3 0 0 73 16 3122
2020 Part-time 41 38 6 10 4 0 1 79 14 146
2019 Full-time 43 36 6 11 4 0 0 79 15 4138
2019 Part-time 52 30 7 9 2 0 0 83 11 230
2017 Full-time 41 35 6 12 5 0 0 77 17 3852
2017 Part-time 45 32 6 10 5 0 1 79 15 237
2014 Full-time 42 34 7 12 5 0 0 75 18 3124
2014 Part-time 47 34 5 9 3 0 2 83 12 227

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 41 12 13 3 0 0 72 16 3114
2020 Part-time 40 38 9 9 4 0 1 78 13 146
2019 Full-time 31 41 10 13 5 0 0 71 18 4128
2019 Part-time 38 40 9 8 4 0 0 79 12 229
2017 Full-time 27 40 11 16 7 0 0 66 23 3855
2017 Part-time 35 38 10 13 5 0 0 73 17 236
2014 Full-time 21 40 12 19 7 0 0 61 26 3123
2014 Part-time 34 35 8 15 7 0 1 69 23 228

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 38 8 9 2 0 0 81 10 3109
2020 Part-time 56 30 5 8 2 0 0 86 10 146
2019 Full-time 48 35 7 8 3 0 0 83 10 4117
2019 Part-time 56 30 6 5 2 1 0 87 7 230
2017 Full-time 48 36 7 7 2 0 0 84 9 3842
2017 Part-time 49 38 3 5 4 0 0 88 9 236
2014 Full-time 44 39 7 7 3 0 0 83 10 3125
2014 Part-time 50 37 4 6 2 0 0 87 8 228

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 32 10 8 4 0 0 77 12 3111
2020 Part-time 58 21 9 6 3 1 1 81 10 146
2019 Full-time 44 32 10 9 5 0 0 77 14 4133
2019 Part-time 53 27 8 7 4 0 1 81 11 230
2017 Full-time 41 33 11 9 5 0 0 74 15 3848
2017 Part-time 46 34 9 6 3 0 1 81 9 237
2014 Full-time 37 34 12 10 5 0 1 72 16 3126
2014 Part-time 45 26 13 7 3 1 7 76 10 227

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 40 10 7 3 0 0 80 10 3127
2020 Part-time 48 37 7 6 3 0 0 84 9 146
2019 Full-time 43 37 10 7 3 0 0 80 10 4138
2019 Part-time 53 33 6 5 3 0 0 86 8 230
2017 Full-time 41 43 8 6 3 0 0 84 9 3852
2017 Part-time 46 39 6 6 3 0 0 85 9 237
2014 Full-time 39 44 8 7 3 0 0 82 9 3124
2014 Part-time 45 41 11 1 2 0 0 86 3 228

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 38 13 11 6 0 0 69 17 3124
2020 Part-time 38 36 8 14 3 0 0 74 18 146
2019 Full-time 30 38 14 11 7 0 0 68 18 4129
2019 Part-time 37 36 11 12 4 0 0 73 16 231
2017 Full-time 30 36 13 13 8 0 0 66 20 3849
2017 Part-time 31 40 13 9 6 1 0 71 15 237
2014 Full-time 25 37 14 16 8 0 0 63 24 3124
2014 Part-time 34 41 11 7 7 0 0 75 14 228

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 41 14 11 4 0 0 71 15 3105
2020 Part-time 35 42 10 9 5 0 0 77 14 144
2019 Full-time 31 42 12 11 5 0 0 73 15 4107
2019 Part-time 44 36 8 7 4 0 0 81 12 229
2017 Full-time 29 43 11 11 5 0 0 72 17 3848
2017 Part-time 37 41 11 8 3 1 0 79 10 237

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 39 10 5 2 0 0 84 7 3108
2020 Part-time 46 37 10 3 4 0 0 83 7 146
2019 Full-time 48 35 9 5 3 0 0 83 8 4112
2019 Part-time 54 30 9 3 2 1 0 85 5 230
2017 Full-time 43 39 9 6 3 0 0 83 8 3847
2017 Part-time 43 39 10 5 2 1 0 83 7 235
2014 Full-time 42 38 11 6 2 1 0 81 8 3118
2014 Part-time 47 35 9 3 2 3 1 85 6 228

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 37 13 10 6 0 0 71 16 3114
2020 Part-time 41 31 14 11 4 0 0 72 14 146
2019 Full-time 35 36 13 10 6 0 0 71 16 4120
2019 Part-time 38 38 6 13 3 1 0 77 16 231
2017 Full-time 32 37 13 11 7 0 0 69 18 3847
2017 Part-time 35 36 16 7 5 1 0 72 12 237

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 34 8 3 1 0 0 88 4 3111
2020 Part-time 65 23 7 3 2 0 0 88 5 145
2019 Full-time 58 30 8 3 1 0 0 88 4 4110
2019 Part-time 69 21 5 2 2 0 0 90 4 229
2017 Full-time 58 32 7 2 1 0 0 90 3 3847
2017 Part-time 64 26 6 3 1 0 0 90 4 234
2014 Full-time 66 27 5 2 0 0 0 93 2 3121
2014 Part-time 70 24 5 1 0 0 0 95 1 228

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 39 10 9 5 0 0 76 14 3112
2020 Part-time 42 33 8 9 8 0 0 75 17 145
2019 Full-time 33 38 11 11 6 0 0 71 18 4120
2019 Part-time 38 35 10 11 6 0 0 73 17 230
2017 Full-time 30 41 10 13 6 0 0 72 18 3845
2017 Part-time 29 42 10 8 9 0 1 72 18 234
2014 Full-time 23 44 12 13 8 0 0 67 21 3122
2014 Part-time 29 36 13 12 7 3 1 67 20 228

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 35 13 7 5 0 0 75 12 3122
2020 Part-time 42 31 12 10 4 0 0 73 15 145
2019 Full-time 38 33 13 10 5 0 0 71 15 4119
2019 Part-time 45 26 13 10 5 0 0 71 16 231
2017 Full-time 37 36 12 10 5 0 0 73 15 3844
2017 Part-time 36 37 15 8 4 0 1 73 12 234
2014 Full-time 32 38 13 11 6 0 0 70 17 3123
2014 Part-time 41 36 8 10 4 0 1 78 14 228

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 41 13 9 3 0 0 74 13 3117
2020 Part-time 39 35 13 8 5 0 0 74 13 146
2019 Full-time 34 39 13 9 4 0 0 74 13 4099
2019 Part-time 41 38 12 8 1 0 0 79 9 229
2017 Full-time 34 39 12 10 4 0 0 74 14 3843
2017 Part-time 35 45 9 6 4 0 1 81 10 235
2014 Full-time 30 41 14 10 5 0 0 71 15 3123
2014 Part-time 39 37 15 5 3 0 1 76 8 228

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 37 8 5 2 0 0 85 7 3122
2020 Part-time 55 34 7 1 2 1 0 89 4 146
2019 Full-time 50 35 8 5 2 0 0 86 6 4143
2019 Part-time 60 29 6 2 2 0 0 90 4 231
2017 Full-time 50 36 7 4 2 0 0 86 6 3839
2017 Part-time 55 34 6 3 1 0 0 90 5 235
2014 Full-time 50 37 9 4 1 0 0 86 5 3122
2014 Part-time 57 35 7 1 0 0 0 92 2 228

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 34 20 9 5 0 0 66 15 3093
2020 Part-time 40 37 15 4 2 1 1 78 7 143
2019 Full-time 38 30 19 8 5 0 1 68 13 4124
2019 Part-time 51 26 12 6 2 0 2 79 8 228
2017 Full-time 36 34 17 8 4 0 1 71 12 3855
2017 Part-time 46 35 12 4 2 0 2 82 6 236
2014 Full-time 32 33 20 9 5 0 1 65 14 3124
2014 Part-time 47 27 16 8 2 0 1 74 10 227

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 8 25 40 20 6 1 0 26 34 3125
2020 Part-time 8 23 36 21 12 1 0 33 31 146
2019 Full-time 8 23 35 20 12 1 1 33 32 4122
2019 Part-time 8 22 29 22 14 1 4 38 32 229
2017 Full-time 8 22 36 19 11 1 3 31 31 3834
2017 Part-time 8 23 29 20 15 1 5 37 32 233
2014 Full-time 11 29 35 16 7 1 2 24 40 3115
2014 Part-time 6 19 33 29 9 2 3 39 26 225

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 19 28 29 13 2 1 43 28 3112
2020 Part-time 10 17 27 26 18 2 1 45 27 145
2019 Full-time 10 18 28 23 17 2 1 42 30 4118
2019 Part-time 7 14 26 24 21 4 4 49 23 229
2017 Full-time 9 18 28 21 18 3 3 42 28 3828
2017 Part-time 8 18 20 18 23 7 6 48 29 231
2014 Full-time 12 24 31 18 11 2 2 31 37 3116
2014 Part-time 13 15 24 14 22 5 6 41 32 226

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 15 28 34 16 6 1 1 22 44 3119
2020 Part-time 13 28 31 12 12 1 3 25 43 146
2019 Full-time 15 24 30 16 12 2 2 29 41 4123
2019 Part-time 13 25 25 13 12 4 7 29 43 229
2017 Full-time 15 24 28 15 11 3 4 28 41 3831
2017 Part-time 12 26 27 15 12 4 4 29 41 232
2014 Full-time 18 27 29 14 7 2 3 22 47 3113
2014 Part-time 14 19 25 17 14 5 6 35 37 226

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 4 13 34 35 13 0 1 49 17 3108
2020 Part-time 1 10 27 36 24 0 2 62 11 146
2019 Full-time 4 10 28 31 24 1 2 57 14 4100
2019 Part-time 3 7 20 32 28 1 9 67 11 228
2017 Full-time 5 10 27 30 22 1 5 56 16 3812
2017 Part-time 3 9 23 29 24 4 9 60 14 232
2014 Full-time 5 13 30 29 17 1 3 49 19 3105
2014 Part-time 4 7 21 32 29 2 6 66 11 226

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 14 22 29 21 12 1 1 34 36 3116
2020 Part-time 7 18 23 29 19 1 3 50 25 145
2019 Full-time 16 19 25 21 17 1 2 39 35 4122
2019 Part-time 7 15 26 25 21 2 5 49 24 229
2017 Full-time 14 20 26 18 16 2 4 37 36 3831
2017 Part-time 9 16 22 22 20 5 7 47 28 232
2014 Full-time 23 27 25 12 9 1 2 22 52 3118
2014 Part-time 21 17 19 14 25 2 2 40 40 226

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 18 27 27 15 2 2 43 29 3108
2020 Part-time 10 11 22 23 21 6 7 51 24 144
2019 Full-time 11 18 25 20 20 3 3 42 31 4113
2019 Part-time 9 10 22 18 25 7 9 50 23 227
2017 Full-time 9 15 25 21 19 4 6 45 28 3835
2017 Part-time 6 15 20 20 25 5 8 52 25 230
2014 Full-time 10 20 27 21 14 3 4 38 32 3113
2014 Part-time 10 11 18 24 24 4 9 54 25 226

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 13 25 35 16 8 2 1 25 39 3113
2020 Part-time 7 21 31 21 13 3 3 37 30 146
2019 Full-time 13 21 29 17 15 2 2 33 36 4116
2019 Part-time 11 14 28 17 17 4 8 39 30 226
2017 Full-time 12 21 29 15 13 3 5 31 37 3837
2017 Part-time 8 19 26 16 16 7 8 37 32 231
2014 Full-time 15 24 32 14 9 3 4 24 42 3115
2014 Part-time 10 18 26 14 20 6 6 39 32 226

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 16 37 28 12 1 1 40 22 3118
2020 Part-time 7 11 35 27 18 0 2 46 18 146
2019 Full-time 12 20 32 21 12 1 2 34 33 4127
2019 Part-time 10 14 32 20 18 0 5 40 26 227
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 32 18 13 7 5 3 59 22 3117
2020 Part-time 27 34 21 8 4 3 3 65 13 145
2019 Full-time 26 32 15 13 8 4 2 61 22 4130
2019 Part-time 31 29 13 7 9 6 4 67 18 231
2017 Full-time 22 32 15 13 10 4 3 58 26 3849
2017 Part-time 24 34 15 12 5 7 3 64 19 237
2014 Full-time 26 33 15 13 7 3 3 62 21 3132
2014 Part-time 31 30 15 8 6 5 5 68 16 228

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 31 10 11 6 1 0 73 17 3112
2020 Part-time 44 30 10 11 4 0 1 75 15 144
2019 Full-time 42 30 10 11 6 0 0 72 17 4135
2019 Part-time 46 29 5 11 8 1 1 76 19 231
2017 Full-time 38 33 9 12 8 0 0 71 20 3847
2017 Part-time 40 34 10 9 5 1 0 75 15 236
2014 Full-time 38 32 10 12 7 1 0 71 20 3131
2014 Part-time 45 29 11 6 9 0 0 74 15 228

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 34 8 8 3 0 0 81 11 3108
2020 Part-time 59 26 7 7 1 0 0 86 8 144
2019 Full-time 43 36 8 9 3 0 0 80 12 4133
2019 Part-time 47 34 7 5 6 0 2 83 11 231
2017 Full-time 38 41 8 9 4 0 0 79 13 3848
2017 Part-time 45 35 4 10 4 0 0 81 15 237
2014 Full-time 36 43 9 8 3 0 0 80 11 3130
2014 Part-time 46 38 11 4 1 0 0 85 5 227

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 37 11 6 3 1 0 80 8 3099
2020 Part-time 46 40 9 3 2 1 0 86 5 144
2019 Full-time 41 38 10 7 3 1 0 80 9 4136
2019 Part-time 47 34 7 5 5 1 1 83 10 231

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 27 9 4 3 4 2 83 8 3115
2020 Part-time 55 27 7 5 3 2 1 85 8 145
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 28 12 5 2 1 2 80 8 3119
2020 Part-time 48 24 11 8 5 1 3 75 13 146
2019 Full-time 44 29 14 6 3 1 4 76 9 4136
2019 Part-time 47 23 16 5 3 1 5 74 9 231

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 32 12 9 6 0 1 73 15 3116
2020 Part-time 47 30 7 12 4 0 0 77 17 146
2019 Full-time 38 32 14 9 6 0 0 71 16 4141
2019 Part-time 48 30 9 5 4 1 2 81 10 232
2017 Full-time 36 34 11 10 7 0 0 71 18 3851
2017 Part-time 41 36 7 8 6 0 1 78 14 235
2014 Full-time 36 35 12 10 6 1 0 71 17 3130
2014 Part-time 56 23 10 6 3 1 0 80 9 226

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 24 13 6 5 2 1 75 11 3113
2020 Part-time 57 21 7 7 6 2 1 80 13 146

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 32 9 8 4 0 0 78 12 3120
2020 Part-time 55 24 7 8 6 1 0 79 14 146
2019 Full-time 46 31 10 8 5 1 0 78 13 4130
2019 Part-time 57 26 7 8 2 0 1 83 10 232
2017 Full-time 42 33 9 9 6 0 0 76 15 3855
2017 Part-time 52 27 8 5 7 0 1 80 12 236
2014 Full-time 40 34 10 9 5 0 0 75 15 3126
2014 Part-time 62 25 5 3 4 0 0 87 7 227

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 41 59 3125
2020 Part-time 39 61 145

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 18 9 3 2 4 10 83 7 3122
2020 Part-time 52 18 10 3 3 4 11 82 6 146

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 27 9 7 4 0 1 80 11 3127
2020 Part-time 62 20 7 6 4 0 0 82 10 146
2019 Full-time 51 28 9 7 5 0 0 79 12 4139
2019 Part-time 63 24 6 4 3 0 0 87 7 232
2017 Full-time 49 28 9 8 6 0 0 77 14 3851
2017 Part-time 54 25 9 5 6 0 1 80 11 235
2014 Full-time 45 31 10 8 5 0 0 76 13 3128
2014 Part-time 63 25 6 3 3 0 0 88 6 228
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 30 13 9 5 6 0 71 15 3124
2020 Part-time 47 23 11 9 4 7 0 74 14 146
2019 Full-time 33 32 14 10 6 5 0 69 16 4123
2019 Part-time 38 30 11 8 5 7 1 75 13 231
2017 Full-time 32 32 13 10 6 6 0 69 17 3851
2017 Part-time 39 28 11 9 6 6 1 72 16 237
2014 Full-time 27 34 15 11 7 5 1 65 20 3129
2014 Part-time 37 32 12 9 6 5 1 72 15 224

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 33 15 11 7 2 0 66 19 3117
2020 Part-time 33 30 12 13 7 4 0 66 21 146
2019 Full-time 30 31 15 13 8 2 0 63 22 4120
2019 Part-time 38 28 11 9 8 5 1 70 18 232
2017 Full-time 28 33 14 14 8 2 0 63 23 3849
2017 Part-time 37 30 11 10 9 2 0 69 20 236
2014 Full-time 23 32 17 15 11 2 0 57 26 3126
2014 Part-time 37 22 16 8 7 8 1 65 18 225

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 34 18 15 9 4 0 55 25 3123
2020 Part-time 23 37 14 12 9 6 0 63 22 146
2019 Full-time 21 29 19 17 10 4 0 52 28 4118
2019 Part-time 27 31 12 13 10 6 1 63 24 232
2017 Full-time 19 31 18 17 10 5 1 53 28 3846
2017 Part-time 28 29 14 13 7 8 0 62 22 237
2014 Full-time 14 33 17 20 12 4 0 49 33 3125
2014 Part-time 26 30 14 12 8 6 3 62 23 226

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 36 16 17 10 2 0 55 28 3127
2020 Part-time 24 36 13 10 13 4 0 63 24 146
2019 Full-time 18 31 17 19 13 3 0 50 32 4125
2019 Part-time 29 32 12 12 12 3 1 63 25 231
2017 Full-time 19 32 15 18 12 4 0 53 31 3852
2017 Part-time 28 35 12 11 9 4 0 67 21 237
2014 Full-time 14 32 17 21 13 2 0 48 35 3123
2014 Part-time 21 33 14 14 9 8 0 59 25 226

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 19 13 9 7 12 6 65 19 3125
2020 Part-time 31 17 14 6 6 22 5 65 16 146
2019 Full-time 31 17 14 10 9 14 4 60 23 4131
2019 Part-time 37 10 11 10 8 20 4 62 23 232
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 43 16 9 3 1 0 72 12 3123
2020 Part-time 32 36 17 8 4 3 0 70 12 146
2019 Full-time 30 42 16 9 3 1 0 72 12 4131
2019 Part-time 39 36 12 9 2 1 1 76 11 232
2017 Full-time 32 40 14 9 4 1 0 73 13 3848
2017 Part-time 34 41 12 7 5 1 0 76 12 237
2014 Full-time 28 42 15 10 4 1 0 71 14 3123
2014 Part-time 31 33 15 15 3 3 1 67 18 227

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 15 37 21 18 6 2 0 54 24 3109
2020 Part-time 25 37 11 17 6 3 0 64 24 146
2019 Full-time 16 33 21 19 7 3 0 51 27 4126
2019 Part-time 27 32 19 12 5 5 0 62 19 231

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 37 12 10 4 2 0 73 15 3115
2020 Part-time 32 36 12 10 6 4 0 71 17 146
2019 Full-time 34 35 13 10 5 2 1 70 16 4135
2019 Part-time 42 28 15 8 5 1 1 71 13 232
2017 Full-time 34 34 12 10 5 4 1 72 16 3844
2017 Part-time 33 34 12 9 5 4 2 71 16 236
2014 Full-time 33 38 11 9 5 3 1 74 15 3122
2014 Part-time 35 40 9 5 5 3 3 79 11 225

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 38 18 7 4 1 0 71 10 3117
2020 Part-time 39 35 15 5 3 3 0 76 9 146
2019 Full-time 31 37 17 8 4 2 0 70 13 4121
2019 Part-time 41 32 14 9 3 1 0 74 12 232

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 27 17 13 11 7 1 54 27 3118
2020 Part-time 28 25 14 17 8 8 1 58 27 145
2019 Full-time 22 26 17 15 12 6 2 53 29 4133
2019 Part-time 33 24 19 11 8 5 1 60 20 231
2017 Full-time 21 25 15 16 13 8 2 51 32 3845
2017 Part-time 19 27 17 11 11 11 4 54 26 237
2014 Full-time 17 26 17 17 15 7 2 47 35 3125
2014 Part-time 23 33 11 12 7 11 3 65 22 225

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 34 18 14 8 2 0 58 23 3113
2020 Part-time 28 36 9 13 7 5 0 68 22 145
2019 Full-time 24 33 16 14 10 3 0 58 25 4133
2019 Part-time 28 27 16 12 11 5 0 59 24 232
2017 Full-time 23 33 16 15 9 4 1 58 25 3853
2017 Part-time 24 38 15 11 6 4 2 66 17 236
2014 Full-time 19 31 17 17 11 4 1 53 30 3125
2014 Part-time 24 31 13 10 5 12 4 66 19 226

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 29 17 16 13 2 2 52 30 3124
2020 Part-time 26 26 14 17 12 1 4 55 30 146
2019 Full-time 20 29 16 16 14 3 2 52 32 4137
2019 Part-time 24 29 14 9 17 2 4 57 28 232
2017 Full-time 21 28 15 16 13 3 3 52 32 3848
2017 Part-time 21 31 13 11 11 8 5 60 25 237
2014 Full-time 19 28 14 17 16 3 3 51 35 3125
2014 Part-time 20 29 12 11 14 2 12 56 30 226

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 25 15 6 3 1 2 76 9 3125
2020 Part-time 49 25 9 6 4 3 3 79 11 146
2019 Full-time 48 25 14 6 3 1 4 76 9 4123
2019 Part-time 56 17 13 5 2 2 5 78 8 228

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 26 16 7 4 1 2 73 11 3121
2020 Part-time 43 25 13 7 4 5 2 74 13 146
2019 Full-time 40 25 18 7 5 2 3 68 13 4118
2019 Part-time 46 22 13 10 2 3 5 73 13 231

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 78 9 5 2 2 2 3 91 4 3120
2020 Part-time 76 7 6 3 3 2 2 87 7 145
2019 Full-time 77 9 4 2 2 2 4 92 4 4113
2019 Part-time 72 11 6 2 0 4 5 91 2 229

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 76 10 4 1 1 1 6 93 3 3119
2020 Part-time 68 14 1 2 2 5 6 94 5 146
2019 Full-time 76 8 4 2 2 2 7 92 4 4116
2019 Part-time 73 9 2 3 1 4 8 93 5 227

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 46 15 10 3 2 0 72 13 3116
2020 Part-time 27 42 15 9 5 3 0 71 14 146
2019 Full-time 22 43 17 10 5 2 0 67 16 4141
2019 Part-time 24 39 16 13 3 6 1 66 17 232
2017 Full-time 23 39 18 11 6 3 0 64 17 3854
2017 Part-time 24 39 16 11 4 5 2 67 16 236

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 43 12 6 3 1 0 79 9 3114
2020 Part-time 42 36 12 6 3 2 0 79 8 146
2019 Full-time 37 38 14 7 3 1 0 76 10 4128
2019 Part-time 43 38 11 4 3 2 0 83 6 231
2017 Full-time 39 40 11 6 3 2 0 81 8 3847
2017 Part-time 45 35 8 5 3 3 1 84 8 237
2014 Full-time 38 40 11 7 2 2 0 80 9 3124
2014 Part-time 47 32 11 7 1 1 0 80 8 228

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 36 16 7 2 4 1 74 9 3116
2020 Part-time 44 30 16 2 1 6 1 79 4 146
2019 Full-time 39 33 16 5 2 3 0 75 8 4136
2019 Part-time 48 30 13 6 0 3 0 81 6 230
2017 Full-time 38 35 15 5 3 5 1 77 8 3849
2017 Part-time 36 36 14 5 3 4 3 77 8 237
2014 Full-time 38 36 14 5 3 5 1 78 8 3125
2014 Part-time 41 31 16 3 0 9 0 79 4 227

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 33 20 8 3 6 1 67 12 3126
2020 Part-time 36 30 16 5 3 9 1 73 9 146

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 32 9 5 3 2 1 83 8 3116
2020 Part-time 45 36 6 6 3 2 2 84 9 146

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 33 7 5 3 0 0 85 7 3117
2020 Part-time 56 29 9 5 2 0 0 84 7 145
2019 Full-time 51 33 8 5 3 0 0 84 8 4134
2019 Part-time 58 30 4 4 3 1 0 88 7 232
2017 Full-time 48 36 8 5 3 0 0 84 8 3849
2017 Part-time 53 32 7 3 3 0 0 86 7 237
2014 Full-time 46 36 10 5 3 0 0 82 8 3119
2014 Part-time 57 26 11 4 2 0 0 83 6 227

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 32 12 7 4 0 0 77 11 3109
2020 Part-time 51 31 10 5 3 0 0 82 8 146
2019 Full-time 45 30 13 8 4 0 0 76 12 4132
2019 Part-time 54 28 7 8 2 1 0 83 10 232
2017 Full-time 43 32 12 8 4 0 0 76 12 3845
2017 Part-time 49 29 10 7 4 0 0 79 11 237
2014 Full-time 37 35 14 9 4 1 0 73 13 3125
2014 Part-time 50 31 7 10 2 0 0 81 12 228

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 34 12 9 3 0 0 76 12 3101
2020 Part-time 48 31 12 7 3 0 0 78 9 143
2019 Full-time 41 33 12 10 5 0 0 74 14 4128
2019 Part-time 52 28 7 10 3 1 0 80 13 230
2017 Full-time 38 36 12 9 5 0 0 74 14 3846
2017 Part-time 45 30 13 8 4 0 0 76 12 237
2014 Full-time 32 37 14 11 6 0 0 69 17 3129
2014 Part-time 44 32 10 13 2 0 0 75 15 228

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 25 16 8 4 2 0 71 13 3113
2020 Part-time 49 26 12 7 3 2 2 78 10 145
2019 Full-time 40 26 16 9 5 3 1 69 14 4137
2019 Part-time 51 24 10 6 5 2 3 79 11 231
2017 Full-time 39 26 16 9 6 4 1 67 16 3846
2017 Part-time 44 25 13 9 4 3 2 72 14 236
2014 Full-time 37 26 17 10 5 4 0 67 16 3126
2014 Part-time 41 22 12 13 3 9 0 69 18 228
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Full-time 22 42 36 3127
2020 Part-time 27 33 40 146
2019 Full-time 28 36 36 4136
2019 Part-time 29 44 27 232
2017 Full-time 28 37 35 3846
2017 Part-time 20 40 39 236
2014 Full-time 24 39 37 3123
2014 Part-time 23 41 36 228

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Full-time 19 37 18 8 10 8 714
2020 Part-time 20 8 6 6 49 11 39
2019 Full-time 10 22 13 10 39 6 1192
2019 Part-time 14 17 8 12 41 8 76
2017 Full-time 11 21 12 11 39 5 1049
2017 Part-time 13 12 20 2 47 7 48
2014 Full-time 12 32 16 18 9999 21 735
2014 Part-time 8 12 3 6 9999 71 42
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 12 88 3122
2020 Part-time 12 88 145
2019 Full-time 14 86 4130
2019 Part-time 13 87 231

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 50 50 346
2020 Part-time 53 47 15
2019 Full-time 51 49 565
2019 Part-time 50 50 26

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 58 42 346
2020 Part-time 43 57 15
2019 Full-time 49 51 565
2019 Part-time 56 44 26

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 565
2019 Part-time 0 100 26

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 565
2019 Part-time 0 100 26

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 26 74 565
2019 Part-time 18 82 26

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 41 59 346
2020 Part-time 35 65 15
2019 Full-time 45 55 561
2019 Part-time 44 56 26

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 43 57 346
2020 Part-time 50 50 15
2019 Full-time 40 60 561
2019 Part-time 31 69 26

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 48 52 346
2020 Part-time 51 49 15
2019 Full-time 46 54 561
2019 Part-time 37 63 26

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 38 62 346
2020 Part-time 35 65 15
2019 Full-time 42 58 561
2019 Part-time 50 50 26

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 40 60 346
2020 Part-time 29 71 15
2019 Full-time 33 67 561
2019 Part-time 30 70 26

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 53 47 346
2020 Part-time 53 47 15
2019 Full-time 63 37 561
2019 Part-time 62 38 26

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 38 62 561
2019 Part-time 38 62 26

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 7 93 346
2020 Part-time 0 100 15

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 12 88 346
2020 Part-time 0 100 15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 46 54 346
2020 Part-time 49 51 15
2019 Full-time 45 55 561
2019 Part-time 42 58 26

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 31 69 561
2019 Part-time 35 65 26

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 561
2019 Part-time 34 66 26

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 54 46 346
2020 Part-time 63 37 15
2019 Full-time 56 44 558
2019 Part-time 57 43 26

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 33 67 346
2020 Part-time 26 74 15
2019 Full-time 30 70 558
2019 Part-time 33 67 26

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 558
2019 Part-time 27 73 26

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 18 82 346
2020 Part-time 32 68 15
2019 Full-time 16 84 558
2019 Part-time 29 71 26

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 558
2019 Part-time 21 79 26

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 19 81 558
2019 Part-time 21 79 26

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 23 77 558
2019 Part-time 16 84 26

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 28 72 526
2019 Part-time 26 74 21

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 46 54 526
2019 Part-time 23 77 21

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 526
2019 Part-time 0 100 21

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 55 45 526
2019 Part-time 30 70 21

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 17 21 18 10 6 22 5 53 22 3124
2020 Part-time 24 16 14 9 6 23 7 57 22 145
2019 Full-time 19 19 18 10 8 19 7 52 24 4128
2019 Part-time 27 17 15 7 6 19 9 62 18 232
2017 Full-time 17 19 17 9 7 21 9 52 23 3847
2017 Part-time 23 19 16 6 6 22 7 60 18 236
2014 Full-time 18 21 19 8 6 20 7 54 20 3124
2014 Part-time 20 17 15 7 4 27 11 59 17 227

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 32 17 9 4 6 1 68 14 3118
2020 Part-time 36 31 15 5 4 8 1 74 10 144
2019 Full-time 34 30 16 8 5 6 1 68 14 4126
2019 Part-time 42 27 13 3 6 9 0 76 9 232
2017 Full-time 29 30 16 9 5 9 1 66 15 3846
2017 Part-time 36 29 16 5 4 8 2 72 10 236
2014 Full-time 28 31 18 8 4 9 2 66 14 3127
2014 Part-time 33 32 11 4 2 17 1 78 8 227
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 6 94 3121
2020 Part-time 5 95 146
2019 Full-time 7 93 4132
2019 Part-time 5 95 232

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 260
2019 Part-time 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 260
2019 Part-time 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 260
2019 Part-time 0 100 10

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 15 85 256
2019 Part-time 0 100 10

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 256
2019 Part-time 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 256
2019 Part-time 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 256
2019 Part-time 0 100 10

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 256
2019 Part-time 0 100 11

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 256
2019 Part-time 0 100 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 256
2019 Part-time 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 256
2019 Part-time 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 20 20 20 5 3 27 5 58 12 3119
2020 Part-time 24 18 17 5 1 29 6 64 9 145
2019 Full-time 22 17 20 5 4 25 8 58 12 4126
2019 Part-time 31 15 13 6 3 20 12 69 12 231
2017 Full-time 20 18 19 4 3 28 9 60 10 3847
2017 Part-time 26 19 15 4 4 26 6 66 12 235
2014 Full-time 21 21 19 3 2 26 7 64 8 3121
2014 Part-time 20 21 17 1 1 30 10 68 4 228

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 32 19 5 3 8 1 71 9 3122
2020 Part-time 43 29 9 5 1 12 1 83 6 145
2019 Full-time 37 28 17 4 3 9 1 73 8 4128
2019 Part-time 44 25 16 5 3 6 1 75 8 232
2017 Full-time 33 30 16 4 2 12 2 73 8 3847
2017 Part-time 37 25 16 4 3 12 3 73 8 237
2014 Full-time 33 30 16 4 2 13 2 74 7 3126
2014 Part-time 35 23 17 3 1 18 2 74 5 228
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 33 20 9 7 0 0 63 16 3119
2020 Part-time 26 32 23 9 9 0 1 58 19 146

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 30 22 13 11 0 0 53 25 3113
2020 Part-time 20 31 19 15 15 1 0 51 29 146
2019 Full-time 16 25 22 15 21 0 0 41 37 4137
2019 Part-time 23 24 17 14 22 1 0 47 36 230
2017 Full-time 13 21 21 18 26 0 1 35 44 3855
2017 Part-time 17 24 21 16 19 0 2 43 36 235

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 28 26 16 10 0 0 47 27 3125
2020 Part-time 31 28 27 9 3 1 0 60 13 145
2019 Full-time 25 29 24 14 8 0 0 54 22 4138
2019 Part-time 38 29 17 8 7 1 0 68 15 230
2017 Full-time 25 28 24 13 9 0 1 53 23 3853
2017 Part-time 32 27 23 10 5 0 2 61 15 235

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 33 21 8 5 0 1 65 14 3107
2020 Part-time 43 30 18 5 1 1 2 75 6 145
2019 Full-time 42 29 16 8 4 0 2 72 12 4114
2019 Part-time 52 25 14 3 1 1 3 80 5 230
2017 Full-time 38 28 18 8 4 0 3 68 13 3841
2017 Part-time 37 33 13 8 3 0 6 75 11 235

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 20 24 23 18 14 0 1 45 33 3106
2020 Part-time 32 25 23 7 11 1 0 58 18 146
2019 Full-time 22 25 21 16 16 0 0 47 32 4121
2019 Part-time 29 28 18 14 8 1 1 58 23 230
2017 Full-time 24 23 23 16 13 0 1 47 29 3855
2017 Part-time 27 23 19 14 12 2 2 52 28 235

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 28 13 7 4 0 2 75 11 3089
2020 Part-time 62 22 11 0 2 1 3 87 2 146
2019 Full-time 50 24 13 6 4 0 2 76 11 4134
2019 Part-time 66 17 10 3 1 1 3 86 4 230
2017 Full-time 45 26 14 6 4 0 4 74 11 3846
2017 Part-time 54 18 14 6 4 0 4 75 10 235

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 31 21 12 9 0 0 58 21 3117
2020 Part-time 34 33 17 8 7 0 0 68 15 146
2019 Full-time 31 30 21 9 9 0 0 61 18 4139
2019 Part-time 50 22 15 6 5 1 0 73 11 231
2017 Full-time 29 31 20 12 7 0 0 61 19 3835
2017 Part-time 36 31 19 6 6 1 1 68 12 235

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 24 17 10 8 0 6 63 19 3109
2020 Part-time 38 21 13 9 11 1 7 64 22 146

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 35 21 10 4 0 1 65 14 3106
2020 Part-time 41 24 18 11 4 1 1 66 15 145
2019 Full-time 32 33 19 10 6 0 1 65 15 4133
2019 Part-time 44 28 14 7 5 1 1 73 12 230
2017 Full-time 30 32 20 11 6 1 1 63 17 3836
2017 Part-time 34 32 19 6 5 1 3 69 11 236

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 36 24 11 5 0 0 59 17 3108
2020 Part-time 30 39 14 9 5 1 0 71 15 145
2019 Full-time 31 32 20 10 6 0 1 63 16 4134
2019 Part-time 40 31 17 6 4 1 1 73 10 230
2017 Full-time 28 32 21 12 6 0 1 61 18 3832
2017 Part-time 33 30 19 8 5 2 4 66 14 236

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 33 20 11 5 0 0 64 16 3107
2020 Part-time 36 34 17 9 3 0 1 71 12 146
2019 Full-time 35 29 18 10 6 0 0 65 16 4124
2019 Part-time 47 27 14 7 5 1 1 74 12 230
2017 Full-time 31 31 19 11 6 0 1 63 17 3840
2017 Part-time 37 33 15 6 5 2 3 72 11 236

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 28 16 8 5 0 0 71 13 3088
2020 Part-time 49 25 15 7 3 1 1 75 10 143
2019 Full-time 45 26 15 7 6 0 0 71 14 4127
2019 Part-time 53 21 12 9 3 1 2 76 12 230

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 30 23 12 7 0 0 57 20 3110
2020 Part-time 33 33 15 10 9 0 0 66 19 146

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 33 23 11 6 0 1 61 16 3110
2020 Part-time 39 32 21 4 4 0 0 71 8 145
2019 Full-time 42 31 16 7 4 0 0 73 11 4120
2019 Part-time 51 25 15 5 3 1 0 77 8 229
2017 Full-time 39 31 17 8 4 0 1 72 11 3827
2017 Part-time 39 34 15 5 4 1 2 76 9 236

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 32 16 6 3 0 1 75 8 3101
2020 Part-time 51 26 16 5 1 0 0 78 7 146
2019 Full-time 52 26 13 5 3 0 1 79 8 4121
2019 Part-time 59 23 12 2 3 1 1 83 5 228
2017 Full-time 56 24 12 5 2 0 1 81 7 3844
2017 Part-time 57 24 11 4 2 0 2 82 6 235

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 36 21 8 3 0 0 67 12 3101
2020 Part-time 37 29 19 12 3 0 1 66 15 145

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 71 15 6 2 1 1 5 91 3 3086
2020 Part-time 72 14 5 3 2 1 3 89 5 144
2019 Full-time 75 12 4 2 2 1 4 92 4 4116
2019 Part-time 76 9 4 1 2 2 5 92 4 229
2017 Full-time 73 13 6 4 2 0 2 88 6 3849
2017 Part-time 78 8 4 3 3 1 3 90 6 235

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 76 11 6 2 3 1 2 89 5 3082
2020 Part-time 77 12 6 2 2 1 0 90 4 145
2019 Full-time 70 14 7 3 4 0 1 86 7 4122
2019 Part-time 77 9 7 5 2 1 1 87 6 231
2017 Full-time 48 31 13 5 2 0 1 80 7 3847
2017 Part-time 54 30 9 5 1 0 1 85 6 237

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 57 27 9 4 2 0 1 84 7 3081
2020 Part-time 62 25 8 3 3 1 0 87 5 146
2019 Full-time 49 30 13 5 3 0 0 80 8 4112
2019 Part-time 57 29 9 3 1 1 1 87 4 231
2017 Full-time 58 22 10 6 4 0 1 81 10 3848
2017 Part-time 62 19 8 6 3 0 1 82 10 235

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 61 20 9 5 5 0 1 82 10 3098
2020 Part-time 62 22 8 5 3 0 0 84 8 145
2019 Full-time 58 21 10 6 5 0 1 79 11 4101
2019 Part-time 67 17 5 6 3 1 1 86 9 227
2017 Full-time 56 14 6 2 1 0 20 89 4 3846
2017 Part-time 64 10 2 3 2 0 19 91 6 234

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 57 16 6 3 2 0 16 87 5 3109
2020 Part-time 66 10 3 2 3 0 16 91 5 146
2019 Full-time 60 13 6 2 1 0 17 89 4 4087
2019 Part-time 66 12 5 0 0 1 16 93 1 230
2017 Full-time 57 25 10 3 2 0 3 85 5 3827
2017 Part-time 62 25 5 2 1 1 4 91 4 235

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 57 26 10 3 2 0 2 85 5 3123
2020 Part-time 66 22 7 2 2 0 1 89 4 145
2019 Full-time 57 23 11 4 2 0 2 82 6 4108
2019 Part-time 64 20 10 2 1 1 2 86 4 230
2017 Full-time 49 21 11 8 8 0 2 72 17 3853
2017 Part-time 45 15 16 6 14 0 3 62 22 237

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 20 10 6 8 0 1 76 14 3118
2020 Part-time 45 19 11 12 12 0 0 65 24 146
2019 Full-time 54 17 11 7 9 0 1 73 16 4125
2019 Part-time 61 17 7 9 5 1 1 79 14 229
2017 Full-time 53 29 11 4 2 0 2 83 5 3849
2017 Part-time 51 30 12 2 1 1 2 84 4 232

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 34 16 5 2 0 1 77 7 3124
2020 Part-time 47 33 13 3 4 0 1 80 7 145
2019 Full-time 52 28 13 3 2 0 1 82 5 4114
2019 Part-time 57 28 10 3 1 1 1 86 5 230

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 20 41 27 7 4 0 0 62 11 3127
2020 Part-time 22 44 24 7 2 0 0 66 9 146

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 11 34 36 14 5 0 0 45 19 3119
2020 Part-time 18 37 32 9 4 1 0 55 13 146
2019 Full-time 16 35 32 12 5 0 0 52 17 4147
2019 Part-time 30 36 23 9 2 1 0 66 11 231
2017 Full-time 13 32 36 13 5 0 0 45 18 3856
2017 Part-time 21 34 33 6 5 1 0 56 11 237

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 21 39 22 8 0 0 30 31 3106
2020 Part-time 10 13 34 28 14 0 0 42 24 143
2019 Full-time 10 20 38 21 11 0 0 32 30 4112
2019 Part-time 8 10 26 32 23 0 0 55 18 228
2017 Full-time 8 19 38 24 11 0 0 35 27 3837
2017 Part-time 5 15 35 27 17 0 1 45 20 237

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 42 12 8 2 1 0 77 10 3123
2020 Part-time 34 40 9 9 3 4 0 78 13 146
2019 Full-time 25 41 16 11 5 2 0 67 16 4134
2019 Part-time 37 32 16 7 4 4 0 72 11 230
2017 Full-time 17 36 20 13 9 5 1 56 23 3852
2017 Part-time 17 34 22 11 8 7 1 56 20 235

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 35 16 11 5 1 0 68 16 3123
2020 Part-time 38 36 12 6 4 4 0 77 11 146

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 30 11 11 8 1 0 69 20 3117
2020 Part-time 41 32 9 9 7 2 0 75 16 146

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 28 12 5 4 2 0 79 9 3108
2020 Part-time 50 27 12 2 5 4 1 80 8 146

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 35 16 11 7 1 0 66 18 3125
2020 Part-time 32 37 13 9 6 4 0 72 15 146
2019 Full-time 24 35 18 14 9 1 0 59 22 4131
2019 Part-time 31 35 16 6 8 3 0 68 15 231
2017 Full-time 19 38 16 15 9 2 0 59 25 3853
2017 Part-time 24 41 17 11 5 2 0 67 16 236

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 43 12 14 3 0 0 71 17 3124
2020 Part-time 42 35 10 8 3 1 0 79 11 146

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 36 15 14 6 1 0 64 20 3113
2020 Part-time 42 34 10 8 5 1 0 77 13 146

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 41 16 10 2 1 0 71 12 3108
2020 Part-time 37 34 15 7 3 2 1 74 10 145

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 38 13 5 2 1 1 79 8 3116
2020 Part-time 50 30 8 4 2 3 2 85 7 146

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 58 18 9 1 1 10 4 87 3 3122
2020 Part-time 60 15 7 2 2 12 3 87 5 146

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 36 9 5 2 1 0 83 8 3106
2020 Part-time 44 35 9 2 5 5 0 83 7 146

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 28 8 6 4 0 0 82 10 3103
2020 Part-time 59 22 10 5 4 1 0 82 9 145

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 31 9 6 4 0 0 81 10 3110
2020 Part-time 50 30 9 7 3 2 0 81 10 145

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 48 14 15 4 1 0 67 19 1212
2020 Part-time 29 38 5 28 0 0 0 67 28 20
2019 Full-time 17 44 17 15 6 1 1 62 21 1205
2019 Part-time 21 42 22 0 13 2 0 64 14 30

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 79 21 1211
2020 Part-time 50 50 20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 13 32 20 26 9 0 0 45 35 1021
2020 Part-time 25 29 14 14 7 0 10 60 24 13
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 6 94 3107
2020 Part-time 8 92 145

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 8 92 3110
2020 Part-time 8 92 146
2019 Full-time 11 89 4133
2019 Part-time 15 85 231
2017 Full-time 13 87 3843
2017 Part-time 14 86 234
2014 Full-time 12 88 3119
2014 Part-time 11 89 227

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 40 60 258
2020 Part-time 26 74 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 75 25 258
2020 Part-time 70 30 11
2019 Full-time 77 23 463
2019 Part-time 68 32 35
2017 Full-time 72 28 474
2017 Part-time 82 18 37
2014 Full-time 76 24 359
2014 Part-time 88 12 26

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Full-time 46 36 7 6 2 0 2 84 9 354
2019 Part-time 46 44 3 0 0 7 0 96 0 25
2017 Full-time 46 36 6 6 3 0 2 84 9 342
2017 Part-time 41 42 6 6 4 0 0 83 11 32
2014 Full-time 49 39 4 6 1 1 0 89 7 275
2014 Part-time 58 26 13 0 3 0 0 84 3 22

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 33 9 5 2 3 3 83 7 3116
2020 Part-time 41 36 11 4 3 3 3 82 7 146
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 41 18 1 50 50 3128
2020 Part-time 46 35 18 0 43 57 145

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 31 69 1241
2020 Part-time 24 76 69

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 8 18 17 24 30 1 2 27 56 1245
2020 Part-time 11 16 14 24 31 1 3 28 57 68

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 5 13 17 24 39 1 2 18 65 1245
2020 Part-time 6 14 19 30 27 3 2 21 60 69

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 20 14 8 7 1 8 69 16 3115
2020 Part-time 48 23 6 7 6 3 7 79 15 143
2019 Full-time 38 20 15 8 10 2 7 63 20 4087
2019 Part-time 46 16 14 6 6 3 9 71 13 229
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