2020 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	49	3	10	2	0	0	84	13	928
2020	Non-supervisor	36	46	4	11	3	0	0	82	14	3206

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	78	17	3	1	1	0	1	95	2	923
2020	Non-supervisor	76	18	3	2	1	0	1	94	3	3193
2017	Supervisor	67	24	3	3	1	0	1	92	5	1112
2017	Non-supervisor	68	24	4	3	1	0	0	92	4	3705
2014	Supervisor	69	23	4	2	1	1	1	93	3	1148
2014	Non-supervisor	69	22	3	3	1	0	1	92	4	4015

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	41	8	9	1	82	10	928
2020	Non-supervisor	38	39	9	10	3	78	13	3203
2019	Supervisor	46	35	5	10	3	82	13	1016
2019	Non-supervisor	41	38	7	10	4	80	13	3436
2017	Supervisor	44	36	6	10	4	80	14	1113
2017	Non-supervisor	39	38	7	11	6	76	17	3697
2014	Supervisor	51	31	5	9	4	82	13	1149
2014	Non-supervisor	39	36	7	11	6	75	17	4014

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	44	13	11	4	73	14	921
2020	Non-supervisor	31	39	12	14	5	70	18	3196
2019	Supervisor	23	41	15	16	5	64	21	1015
2019	Non-supervisor	23	37	14	17	8	61	25	3437
2018	Supervisor	19	50	10	15	5	70	20	1025
2018	Non-supervisor	20	43	10	19	8	63	27	3479
2017	Supervisor	22	43	12	15	7	66	22	1112
2017	Non-supervisor	20	40	12	18	10	60	28	3706
2014	Supervisor	21	41	10	18	8	63	27	1149
2014	Non-supervisor	18	38	13	20	11	56	31	4014

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	36	7	4	1	1	88	5	921
2020	Non-supervisor	45	38	8	6	3	0	83	9	3181
2019	Supervisor	52	36	6	5	1	0	88	6	1015
2019	Non-supervisor	43	39	9	7	3	0	82	9	3411
2017	Supervisor	50	37	6	5	1	0	87	7	1109
2017	Non-supervisor	42	41	7	7	2	0	83	10	3703
2014	Supervisor	55	33	5	5	1	0	89	6	1148
2014	Non-supervisor	41	40	8	8	3	0	81	11	4012

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	36	11	9	4	0	76	14	928
2020	Non-supervisor	44	33	11	8	4	0	77	12	3194
2019	Supervisor	37	37	10	9	6	0	74	15	1017
2019	Non-supervisor	41	32	11	9	6	0	74	15	3431
2018	Supervisor	33	39	12	10	6	0	72	16	1027
2018	Non-supervisor	38	34	12	10	6	0	72	16	3472
2017	Supervisor	36	36	11	11	7	0	72	18	1113
2017	Non-supervisor	37	34	11	10	7	0	71	17	3701
2014	Supervisor	34	37	11	12	6	0	71	18	1148
2014	Non-supervisor	34	34	13	11	8	1	68	18	4015

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	42	10	5	2	84	7	930
2020	Non-supervisor	37	39	12	8	4	76	12	3202
2019	Supervisor	39	41	10	8	3	80	10	1017
2019	Non-supervisor	31	42	13	8	5	73	13	3440
2018	Supervisor	37	45	8	6	3	82	10	1023
2018	Non-supervisor	26	44	14	10	5	71	15	3452
2017	Supervisor	39	42	8	7	3	82	10	1115
2017	Non-supervisor	28	45	12	9	5	73	14	3706
2014	Supervisor	38	46	7	5	3	84	9	1149
2014	Non-supervisor	25	47	13	9	6	73	14	4018

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	42	13	11	5	71	16	931
2020	Non-supervisor	30	35	16	11	7	66	18	3207
2019	Supervisor	25	40	16	13	6	65	19	1019
2019	Non-supervisor	25	37	16	14	7	62	22	3433
2018	Supervisor	23	40	16	13	7	63	20	1028
2018	Non-supervisor	23	34	18	15	10	57	25	3466
2017	Supervisor	25	39	15	13	8	64	21	1116
2017	Non-supervisor	22	36	18	15	10	57	25	3705
2014	Supervisor	25	38	16	13	8	63	21	1149
2014	Non-supervisor	19	34	19	17	11	53	28	4017

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	46	11	9	3	77	12	925
2020	Non-supervisor	34	42	12	9	3	76	12	3187
2019	Supervisor	29	46	10	11	4	75	15	1017
2019	Non-supervisor	27	43	13	11	5	71	16	3413
2018	Supervisor	26	44	13	12	6	70	18	1028
2018	Non-supervisor	26	41	14	13	5	67	18	3475
2017	Supervisor	28	45	10	11	5	73	17	1114
2017	Non-supervisor	25	43	14	13	5	69	18	3702

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	39	7	3	1	0	89	4	926
2020	Non-supervisor	45	40	9	4	2	0	85	6	3197
2019	Supervisor	47	38	9	4	2	0	85	6	1011
2019	Non-supervisor	37	42	12	6	3	0	80	9	3426
2018	Supervisor	48	40	6	4	2	0	88	6	1027
2018	Non-supervisor	37	43	11	5	2	0	81	8	3474
2017	Supervisor	45	39	8	5	3	0	84	8	1111
2017	Non-supervisor	35	43	12	7	4	0	78	10	3704
2014	Supervisor	48	37	8	4	2	0	86	7	1149
2014	Non-supervisor	34	42	13	7	3	1	77	10	4016

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	41	13	8	4	75	12	928
2020	Non-supervisor	32	37	15	9	7	69	16	3195
2019	Supervisor	31	41	13	10	5	72	15	1015
2019	Non-supervisor	26	38	17	12	7	64	19	3425
2018	Supervisor	30	41	13	10	5	71	16	1023
2018	Non-supervisor	25	37	15	14	9	61	23	3465
2017	Supervisor	30	39	14	10	7	69	17	1114
2017	Non-supervisor	23	38	15	13	9	62	23	3700

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	33	6	2	1	91	2	924
2020	Non-supervisor	52	34	10	3	1	86	5	3180
2019	Supervisor	57	33	7	2	1	90	3	1010
2019	Non-supervisor	47	37	11	3	2	83	6	3415
2018	Supervisor	56	34	6	3	1	90	4	1020
2018	Non-supervisor	46	37	10	4	2	83	7	3446
2017	Supervisor	58	34	6	1	1	92	2	1109
2017	Non-supervisor	49	37	9	4	2	85	5	3696
2014	Supervisor	67	26	4	1	1	94	2	1148
2014	Non-supervisor	57	31	8	2	1	88	4	4016

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	41	11	8	2	80	10	926
2020	Non-supervisor	30	38	15	11	5	69	16	3176
2019	Supervisor	34	42	11	10	3	76	13	1011
2019	Non-supervisor	25	40	15	12	7	66	19	3423
2018	Supervisor	33	44	10	9	5	77	13	1020
2018	Non-supervisor	21	40	16	15	9	61	23	3461
2017	Supervisor	36	42	9	9	4	78	13	1108
2017	Non-supervisor	24	42	14	13	7	65	21	3693
2014	Supervisor	29	45	10	10	5	75	16	1149
2014	Non-supervisor	18	40	15	17	10	58	27	4019

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	36	13	5	2	79	7	931
2020	Non-supervisor	35	34	17	9	5	69	14	3203
2019	Supervisor	40	35	12	6	6	76	12	1017
2019	Non-supervisor	30	36	18	10	6	66	16	3425
2018	Supervisor	38	38	12	7	4	76	12	1018
2018	Non-supervisor	26	37	17	11	8	63	19	3457
2017	Supervisor	37	38	11	9	4	76	13	1109
2017	Non-supervisor	27	37	16	12	7	65	19	3694
2014	Supervisor	37	39	12	7	5	76	12	1149
2014	Non-supervisor	24	37	17	13	8	62	21	4015

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	44	12	8	3	76	12	920
2020	Non-supervisor	33	41	14	8	4	75	11	3179
2019	Supervisor	32	41	12	11	5	73	16	1003
2019	Non-supervisor	28	42	16	10	4	70	14	3379
2018	Supervisor	27	41	13	12	7	69	19	1028
2018	Non-supervisor	26	38	16	12	7	64	19	3461
2017	Supervisor	33	38	12	11	6	71	17	1110
2017	Non-supervisor	27	40	17	10	6	67	16	3693
2014	Supervisor	33	38	13	11	4	72	15	1149
2014	Non-supervisor	26	39	17	11	6	65	17	4017

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	39	11	4	1	84	5	928
2020	Non-supervisor	44	39	10	5	2	83	7	3196
2019	Supervisor	44	40	10	5	2	84	6	1018
2019	Non-supervisor	38	42	11	6	3	80	9	3440
2018	Supervisor	40	43	10	5	2	83	7	1025
2018	Non-supervisor	34	43	12	7	4	77	11	3471
2017	Supervisor	42	40	10	5	3	83	8	1106
2017	Non-supervisor	37	42	11	7	3	79	10	3691
2014	Supervisor	48	39	7	5	1	87	6	1149
2014	Non-supervisor	37	42	11	5	4	80	9	4018

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	30	27	16	10	0	47	26	925
2020	Non-supervisor	43	35	15	5	2	0	78	7	3186
2019	Supervisor	19	33	24	14	9	0	52	23	1014
2019	Non-supervisor	42	34	15	5	2	0	77	8	3416
2018	Supervisor	16	33	25	15	10	0	49	26	1025
2018	Non-supervisor	40	34	17	6	3	0	74	10	3481
2017	Supervisor	17	36	22	14	9	1	54	24	1116
2017	Non-supervisor	37	37	17	5	3	1	76	8	3705
2014	Supervisor	19	34	26	12	8	1	53	21	1149
2014	Non-supervisor	36	37	18	5	3	1	74	8	4019

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	31	38	16	3	0	0	19	42	931
2020	Non-supervisor	7	22	36	22	11	1	1	33	30	3198
2019	Supervisor	10	32	39	14	4	0	0	18	42	1022
2019	Non-supervisor	10	24	36	19	9	1	1	29	35	3434
2018	Supervisor	12	34	37	13	3	0	0	17	47	1027
2018	Non-supervisor	9	27	35	19	8	1	1	28	37	3460
2017	Supervisor	13	31	39	12	4	0	1	16	44	1112
2017	Non-supervisor	9	23	37	18	9	1	3	28	33	3688
2014	Supervisor	10	29	41	14	5	0	1	19	39	1147
2014	Non-supervisor	8	27	37	17	7	1	2	25	36	4010

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	21	34	27	8	0	0	35	30	927
2020	Non-supervisor	9	17	28	25	17	2	1	44	27	3188
2019	Supervisor	17	26	31	20	6	0	0	26	43	1019
2019	Non-supervisor	14	23	27	20	14	2	1	34	38	3428
2018	Supervisor	20	29	30	15	5	1	0	21	49	1026
2018	Non-supervisor	17	23	26	20	11	2	2	32	41	3456
2017	Supervisor	17	25	33	16	7	1	1	23	43	1113
2017	Non-supervisor	15	21	28	18	13	2	3	33	38	3685
2014	Supervisor	14	25	34	18	8	0	1	27	39	1144
2014	Non-supervisor	13	24	30	19	9	3	2	30	39	4006

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	29	35	15	4	0	0	20	45	930
2020	Non-supervisor	12	20	32	20	11	3	3	33	34	3187
2019	Supervisor	17	29	35	14	4	0	0	18	47	1022
2019	Non-supervisor	14	25	30	16	10	3	2	27	41	3424
2018	Supervisor	20	29	33	14	3	0	1	17	50	1025
2018	Non-supervisor	15	26	31	16	8	2	3	25	43	3453
2017	Supervisor	19	28	34	13	4	0	1	17	48	1113
2017	Non-supervisor	15	24	30	16	8	3	4	26	41	3681
2014	Supervisor	24	31	28	11	5	1	1	16	56	1147
2014	Non-supervisor	16	26	30	15	7	3	3	23	45	3995

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	22	41	23	5	0	0	28	31	926
2020	Non-supervisor	4	9	30	36	18	1	2	56	14	3183
2019	Supervisor	10	20	42	22	6	0	0	28	30	1022
2019	Non-supervisor	4	12	31	33	18	1	2	52	17	3413
2018	Supervisor	10	23	42	20	4	0	0	25	33	1023
2018	Non-supervisor	6	12	33	32	15	1	2	48	18	3441
2017	Supervisor	11	23	39	20	6	0	1	26	34	1110
2017	Non-supervisor	6	12	31	31	15	1	4	49	19	3656
2014	Supervisor	10	23	40	21	6	0	0	27	33	1148
2014	Non-supervisor	5	13	32	31	14	1	3	47	20	3992

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	31	29	13	4	0	0	17	53	928
2020	Non-supervisor	10	18	30	24	15	1	2	40	29	3194
2019	Supervisor	27	32	29	9	3	0	0	12	59	1023
2019	Non-supervisor	14	21	28	21	13	1	2	35	37	3430
2018	Supervisor	29	32	28	8	2	0	0	11	62	1027
2018	Non-supervisor	18	24	28	18	10	1	2	28	43	3465
2017	Supervisor	24	31	31	10	4	0	0	14	55	1115
2017	Non-supervisor	16	22	29	17	11	1	4	30	40	3678
2014	Supervisor	27	34	26	9	3	1	1	12	62	1147
2014	Non-supervisor	18	25	28	17	9	1	3	27	44	4001

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	20	34	28	9	0	1	37	29	925
2020	Non-supervisor	8	14	25	28	20	2	3	50	23	3188
2019	Supervisor	15	23	30	25	7	0	0	32	38	1018
2019	Non-supervisor	11	18	26	24	16	3	2	42	30	3423
2018	Supervisor	13	24	32	22	7	0	1	29	38	1022
2018	Non-supervisor	13	19	25	24	15	2	3	40	33	3451
2017	Supervisor	11	22	32	22	9	1	2	32	34	1112
2017	Non-supervisor	10	17	25	23	16	3	5	43	29	3688
2014	Supervisor	10	19	32	25	12	1	2	38	30	1147
2014	Non-supervisor	9	16	26	26	16	3	4	46	27	4004

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	29	38	14	4	0	0	18	44	927
2020	Non-supervisor	9	18	33	21	14	2	2	37	28	3185
2019	Supervisor	18	27	38	13	3	0	0	16	46	1022
2019	Non-supervisor	11	22	33	18	11	3	2	31	34	3414
2018	Supervisor	19	27	37	12	3	1	0	15	47	1027
2018	Non-supervisor	12	24	32	17	10	3	2	28	37	3455
2017	Supervisor	18	25	37	13	4	1	1	18	44	1114
2017	Non-supervisor	13	21	32	16	11	4	4	29	37	3683
2014	Supervisor	18	28	34	12	4	1	1	17	48	1148
2014	Non-supervisor	12	22	32	17	9	4	4	29	37	4007

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	21	43	23	5	0	0	28	29	932
2020	Non-supervisor	7	19	37	23	12	0	1	35	27	3194
2019	Supervisor	13	26	37	18	6	0	0	24	39	1024
2019	Non-supervisor	11	21	34	21	11	1	1	33	33	3435

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	40	14	9	3	3	2	73	12	931
2020	Non-supervisor	26	31	18	10	6	5	4	62	18	3196
2019	Supervisor	31	38	13	8	7	2	2	72	15	1021
2019	Non-supervisor	26	29	17	12	8	5	4	60	22	3431
2018	Supervisor	23	42	15	10	6	2	1	68	16	1026
2018	Non-supervisor	18	32	19	13	10	4	3	54	25	3472
2017	Supervisor	29	38	12	12	6	2	2	69	19	1114
2017	Non-supervisor	22	30	18	13	10	5	3	56	25	3708
2014	Supervisor	33	41	8	9	5	1	2	77	15	1149
2014	Non-supervisor	26	31	15	13	10	3	3	60	24	4014

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	31	5	5	2	1	88	7	927
2020	Non-supervisor	45	30	9	9	6	1	76	15	3198
2019	Supervisor	56	29	5	6	4	0	85	10	1022
2019	Non-supervisor	42	30	9	11	7	1	73	18	3432
2018	Supervisor	49	32	7	8	4	0	81	11	1022
2018	Non-supervisor	35	33	10	12	9	1	69	21	3464
2017	Supervisor	51	31	6	7	4	0	83	12	1116
2017	Non-supervisor	36	33	11	12	7	1	70	20	3706
2014	Supervisor	54	31	6	6	2	0	86	9	1149
2014	Non-supervisor	39	30	9	12	9	1	70	21	4015

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	32	6	5	1	89	6	923
2020	Non-supervisor	51	32	8	6	3	83	9	3185
2019	Supervisor	50	35	5	7	3	85	9	1018
2019	Non-supervisor	47	32	9	8	3	79	12	3432
2018	Supervisor	46	38	7	7	2	84	9	1026
2018	Non-supervisor	41	37	9	8	4	79	12	3466
2017	Supervisor	43	39	6	7	4	83	11	1112
2017	Non-supervisor	38	40	10	9	4	78	13	3695
2014	Supervisor	44	42	6	6	3	85	9	1149
2014	Non-supervisor	38	40	9	8	4	78	12	4016

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	39	7	4	1	0	88	5	924
2020	Non-supervisor	42	37	13	5	3	1	80	8	3172
2019	Supervisor	46	40	7	3	2	0	87	6	1021
2019	Non-supervisor	39	38	12	6	3	1	78	9	3436
2018	Supervisor	41	44	9	4	2	0	85	6	1025
2018	Non-supervisor	33	41	15	6	3	1	75	10	3472

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	25	7	2	2	3	1	89	4	929
2020	Non-supervisor	43	26	14	4	4	5	3	75	10	3205

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	23	8	2	1	0	1	88	3	929
2020	Non-supervisor	46	27	14	5	4	1	4	76	9	3202
2019	Supervisor	58	27	9	3	2	0	1	86	5	1021
2019	Non-supervisor	43	28	16	5	3	1	4	74	9	3431

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	36	10	6	3	0	81	9	926
2020	Non-supervisor	45	31	12	7	5	0	77	11	3200
2019	Supervisor	40	34	13	8	5	0	74	13	1021
2019	Non-supervisor	41	31	13	8	5	1	73	14	3434
2018	Supervisor	35	38	13	8	6	1	73	14	1022
2018	Non-supervisor	38	35	12	9	6	0	73	15	3473
2017	Supervisor	37	38	10	10	5	0	75	15	1116
2017	Non-supervisor	35	37	12	10	6	0	72	16	3708
2014	Supervisor	36	38	11	9	5	0	75	15	1149
2014	Non-supervisor	35	35	13	10	6	0	70	16	4015

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	28	12	4	3	1	1	81	7	927
2020	Non-supervisor	49	26	13	5	5	1	1	77	10	3201

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	32	9	5	2	0	83	8	929
2020	Non-supervisor	49	31	9	6	4	0	80	10	3202
2019	Supervisor	43	35	11	6	4	0	78	11	1020
2019	Non-supervisor	45	32	10	7	5	1	77	12	3426
2018	Supervisor	42	35	10	8	5	0	77	13	1015
2018	Non-supervisor	41	34	11	9	5	0	75	14	3466
2017	Supervisor	43	36	7	10	5	0	79	14	1115
2017	Non-supervisor	39	34	11	10	5	0	74	15	3700
2014	Supervisor	45	33	9	8	4	0	79	13	1148
2014	Non-supervisor	39	34	11	10	6	1	74	15	4017

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	930
2020	Non-supervisor	41	59	3201

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	19	6	2	1	1	8	90	3	929
2020	Non-supervisor	50	18	10	3	3	5	11	81	7	3204

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	26	8	5	3	84	7	930
2020	Non-supervisor	54	27	9	5	4	81	10	3208
2019	Supervisor	48	31	11	6	4	79	10	1021
2019	Non-supervisor	49	30	10	6	5	79	11	3436
2018	Supervisor	44	31	11	7	5	76	13	1023
2018	Non-supervisor	45	29	11	7	6	75	14	3470
2017	Supervisor	47	31	9	7	6	78	13	1115
2017	Non-supervisor	46	29	11	8	6	75	14	3696
2014	Supervisor	50	29	10	7	4	79	11	1149
2014	Non-supervisor	43	31	11	7	7	75	14	4016

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	36	13	8	3	6	75	11	931
2020	Non-supervisor	33	30	16	8	4	9	69	13	3202
2019	Supervisor	22	39	17	12	7	3	63	19	1014
2019	Non-supervisor	26	31	18	10	6	8	62	18	3441
2018	Supervisor	25	33	19	13	7	3	60	21	1025
2018	Non-supervisor	21	30	19	12	9	8	56	23	3480
2017	Supervisor	25	35	14	13	10	3	62	24	1114
2017	Non-supervisor	21	30	19	12	9	9	56	23	3704
2014	Supervisor	29	37	14	9	5	6	70	15	1147
2014	Non-supervisor	21	32	18	11	8	10	60	21	4014

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	38	15	12	5	1	68	16	926
2020	Non-supervisor	31	31	18	10	6	3	64	17	3195
2019	Supervisor	20	37	17	17	8	1	57	26	1012
2019	Non-supervisor	22	30	20	14	9	4	55	25	3435
2018	Supervisor	20	35	20	15	10	0	55	25	1025
2018	Non-supervisor	19	28	22	16	12	3	48	29	3477
2017	Supervisor	21	36	16	17	10	1	57	27	1113
2017	Non-supervisor	18	30	20	17	12	3	50	30	3705
2014	Supervisor	25	37	17	12	7	1	63	20	1148
2014	Non-supervisor	18	31	21	17	10	3	50	28	4016

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	38	19	17	7	2	57	24	926
2020	Non-supervisor	23	31	20	13	7	5	58	21	3197
2019	Supervisor	13	35	20	20	10	2	49	30	1007
2019	Non-supervisor	18	26	22	17	11	7	47	30	3424
2018	Supervisor	11	31	24	21	12	1	42	34	1021
2018	Non-supervisor	13	24	24	20	13	6	40	35	3469
2017	Supervisor	12	33	18	22	13	2	46	35	1113
2017	Non-supervisor	13	27	22	19	13	6	42	34	3701
2014	Supervisor	16	34	20	19	9	2	51	29	1147
2014	Non-supervisor	13	27	22	20	12	6	43	34	4007

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	41	18	13	8	1	61	21	929
2020	Non-supervisor	24	34	18	14	7	3	60	21	3203
2019	Supervisor	14	34	20	20	10	1	49	31	1013
2019	Non-supervisor	17	28	20	19	12	4	47	33	3437
2018	Supervisor	13	35	19	21	11	0	48	33	1023
2018	Non-supervisor	13	27	21	21	15	4	41	37	3479
2017	Supervisor	13	37	17	20	11	1	51	32	1112
2017	Non-supervisor	13	29	20	20	13	4	44	35	3700
2014	Supervisor	16	39	17	17	10	1	56	27	1148
2014	Non-supervisor	13	30	20	20	13	3	45	35	4010

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	29	14	6	3	7	5	75	10	932
2020	Non-supervisor	36	20	10	6	5	16	7	73	14	3202
2019	Supervisor	32	28	16	7	3	9	5	69	12	1020
2019	Non-supervisor	32	19	11	7	6	20	5	68	17	3435

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	48	18	7	2	0	74	9	926
2020	Non-supervisor	31	42	18	6	2	1	73	8	3200
2019	Supervisor	25	48	16	8	2	0	73	10	1021
2019	Non-supervisor	25	43	19	8	3	1	69	12	3427
2018	Supervisor	27	46	15	9	3	0	73	13	1026
2018	Non-supervisor	23	43	18	10	4	1	67	14	3461
2017	Supervisor	28	46	14	8	4	0	74	12	1113
2017	Non-supervisor	24	43	18	9	5	1	68	14	3699
2014	Supervisor	32	43	13	7	3	0	76	11	1148
2014	Non-supervisor	26	44	16	9	4	1	71	13	4016

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	41	22	20	6	1	53	26	917
2020	Non-supervisor	19	35	21	15	7	2	56	23	3184
2019	Supervisor	8	32	21	28	10	1	40	38	1017
2019	Non-supervisor	13	31	21	22	12	2	45	34	3416

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	45	9	4	1	1	0	85	5	922
2020	Non-supervisor	32	40	15	8	4	2	1	73	12	3196
2019	Supervisor	39	42	9	6	3	0	1	82	8	1021
2019	Non-supervisor	29	41	14	9	5	2	1	72	14	3425
2018	Supervisor	46	38	8	5	2	0	0	85	7	1027
2018	Non-supervisor	28	42	14	9	5	1	1	72	14	3465
2017	Supervisor	49	36	7	5	2	1	0	85	7	1112
2017	Non-supervisor	31	41	12	8	4	2	1	75	13	3696
2014	Supervisor	56	32	5	4	2	1	0	89	6	1147
2014	Non-supervisor	37	40	10	7	4	2	1	79	10	4015

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	46	16	4	1	0	79	5	920
2020	Non-supervisor	32	40	18	5	3	1	73	9	3194
2019	Supervisor	34	42	15	5	3	0	76	9	1019
2019	Non-supervisor	28	40	19	7	4	2	70	11	3418
2018	Supervisor	39	38	14	5	3	0	77	9	1025
2018	Non-supervisor	27	40	20	7	4	1	68	12	3454

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	32	17	12	7	5	2	61	21	925
2020	Non-supervisor	22	28	18	14	11	6	1	54	26	3193
2019	Supervisor	19	31	17	12	13	5	2	54	27	1016
2019	Non-supervisor	17	28	19	15	13	6	2	49	30	3422
2018	Supervisor	22	28	18	14	11	4	2	53	28	1027
2018	Non-supervisor	14	28	19	17	15	6	1	45	34	3465
2017	Supervisor	22	28	16	15	12	4	2	54	29	1111
2017	Non-supervisor	15	28	16	17	16	7	2	47	35	3693
2014	Supervisor	25	26	16	14	10	6	3	56	27	1147
2014	Non-supervisor	15	25	18	18	18	6	1	42	39	4013

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	38	19	15	6	1	60	20	925
2020	Non-supervisor	23	31	20	15	9	2	55	25	3197
2019	Supervisor	14	37	20	18	10	1	51	28	1021
2019	Non-supervisor	18	27	20	18	14	2	47	32	3436
2018	Supervisor	14	35	21	19	10	1	50	30	1028
2018	Non-supervisor	13	29	20	20	16	2	43	37	3457
2017	Supervisor	17	39	18	16	10	1	56	26	1116
2017	Non-supervisor	16	30	19	19	13	2	47	34	3698
2014	Supervisor	17	38	17	18	9	1	55	27	1145
2014	Non-supervisor	14	30	19	20	15	2	45	36	4009

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	32	16	15	11	1	1	57	26	928
2020	Non-supervisor	20	27	16	17	17	2	2	48	35	3198
2019	Supervisor	19	33	16	16	13	1	2	54	30	1021
2019	Non-supervisor	17	25	17	17	20	2	2	44	39	3437
2018	Supervisor	21	31	16	17	12	1	2	53	30	1027
2018	Non-supervisor	13	24	18	20	22	2	2	39	43	3463
2017	Supervisor	24	35	13	14	12	1	1	60	27	1113
2017	Non-supervisor	15	27	15	19	20	3	2	44	41	3694
2014	Supervisor	25	31	14	16	12	1	1	57	28	1146
2014	Non-supervisor	13	24	16	21	22	2	1	38	45	4013

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	26	17	6	3	1	2	73	9	930
2020	Non-supervisor	49	24	13	6	3	1	4	77	10	3202
2019	Supervisor	46	27	15	6	3	1	2	75	9	1020
2019	Non-supervisor	48	25	14	5	3	1	4	77	9	3435

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	26	14	6	3	0	2	76	9	927
2020	Non-supervisor	41	26	17	8	4	1	3	71	12	3199
2019	Supervisor	43	25	18	8	4	1	2	70	12	1020
2019	Non-supervisor	32	25	20	10	7	2	3	61	18	3428

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	81	7	4	1	2	2	2	93	3	926
2020	Non-supervisor	71	10	6	3	3	4	3	87	7	3186
2019	Supervisor	78	7	5	2	2	3	3	90	5	1016
2019	Non-supervisor	69	10	6	3	3	4	4	86	7	3418

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	9	3	1	1	1	5	95	2	925
2020	Non-supervisor	69	12	5	2	2	3	6	90	4	3188
2019	Supervisor	83	5	2	1	1	1	7	96	2	1014
2019	Non-supervisor	72	9	4	2	2	3	8	91	4	3421

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	47	15	6	2	2	0	76	8	929
2020	Non-supervisor	21	40	20	10	4	4	0	64	15	3194
2019	Supervisor	24	43	19	8	3	2	0	69	12	1024
2019	Non-supervisor	17	38	22	12	5	4	1	58	18	3431
2018	Supervisor	24	41	20	9	4	2	0	67	13	1027
2018	Non-supervisor	14	33	27	13	8	4	0	49	23	3473
2017	Supervisor	26	42	17	9	4	2	0	69	13	1115
2017	Non-supervisor	15	34	23	14	8	5	1	52	23	3698

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	45	11	4	1	1	83	5	925
2020	Non-supervisor	35	39	15	6	3	2	76	9	3182
2019	Supervisor	36	44	12	5	2	1	81	7	1012
2019	Non-supervisor	33	41	13	7	4	2	75	11	3426
2018	Supervisor	42	43	9	4	1	1	85	6	1024
2018	Non-supervisor	37	40	13	7	3	1	77	10	3475
2017	Supervisor	43	41	11	3	2	1	84	5	1116
2017	Non-supervisor	34	42	13	6	3	2	77	10	3699
2014	Supervisor	51	35	8	4	1	1	87	5	1147
2014	Non-supervisor	40	38	12	6	3	2	79	9	4011

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	40	11	3	2	2	0	85	4	928
2020	Non-supervisor	40	36	14	4	3	3	0	79	7	3187
2019	Supervisor	45	39	11	2	1	1	0	86	3	1018
2019	Non-supervisor	40	37	13	4	3	3	1	79	7	3420
2018	Supervisor	45	39	11	2	1	1	0	85	4	1026
2018	Non-supervisor	39	38	13	4	3	2	0	79	8	3473
2017	Supervisor	47	38	10	2	1	1	0	86	3	1113
2017	Non-supervisor	37	38	15	4	3	3	0	77	7	3701
2014	Supervisor	57	31	8	1	1	1	1	89	3	1147
2014	Non-supervisor	44	35	12	3	3	3	0	81	6	4012

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	38	16	3	2	4	0	78	5	928
2020	Non-supervisor	36	33	17	5	2	6	1	74	8	3195

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	30	7	3	2	2	1	87	5	927
2020	Non-supervisor	42	32	12	6	4	3	2	77	10	3182

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	32	7	5	1	87	6	929
2020	Non-supervisor	49	35	9	4	3	84	7	3192
2019	Supervisor	45	38	9	5	3	83	8	1017
2019	Non-supervisor	43	37	11	5	4	80	9	3433
2018	Supervisor	46	36	9	5	3	82	8	1025
2018	Non-supervisor	39	39	12	6	4	78	10	3469
2017	Supervisor	45	38	7	7	3	83	10	1115
2017	Non-supervisor	39	39	11	7	4	78	11	3700
2014	Supervisor	53	33	8	3	2	86	6	1146
2014	Non-supervisor	42	37	11	6	4	79	10	4008

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	38	13	8	3	0	76	11	928
2020	Non-supervisor	38	34	16	8	5	0	72	12	3185
2019	Supervisor	34	35	17	9	5	0	69	14	1020
2019	Non-supervisor	32	33	18	10	6	1	65	17	3430
2018	Supervisor	31	35	18	9	6	0	66	15	1028
2018	Non-supervisor	28	33	20	12	7	1	61	19	3470
2017	Supervisor	32	35	17	9	6	0	68	15	1113
2017	Non-supervisor	29	33	19	11	7	1	62	18	3698
2014	Supervisor	33	39	12	10	5	1	73	15	1147
2014	Non-supervisor	26	36	19	11	7	0	63	18	4010

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	40	13	8	2	77	10	919
2020	Non-supervisor	36	37	15	8	4	73	12	3177
2019	Supervisor	32	37	17	9	4	69	14	1018
2019	Non-supervisor	30	36	17	10	6	66	17	3410
2018	Supervisor	31	38	16	10	5	68	15	1024
2018	Non-supervisor	26	35	18	13	7	62	20	3461
2017	Supervisor	32	37	15	11	6	69	17	1116
2017	Non-supervisor	27	35	18	13	7	63	20	3699
2014	Supervisor	34	40	12	11	4	74	15	1147
2014	Non-supervisor	24	39	18	12	7	63	18	4008

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	29	18	10	5	3	0	66	16	929
2020	Non-supervisor	31	27	19	12	7	3	0	61	20	3192
2019	Supervisor	30	28	20	11	7	3	0	61	19	1022
2019	Non-supervisor	25	24	21	15	10	4	1	52	26	3433
2018	Supervisor	30	26	21	12	9	2	0	57	21	1024
2018	Non-supervisor	22	25	22	16	12	3	0	48	29	3475
2017	Supervisor	32	26	18	11	10	3	1	60	22	1114
2017	Non-supervisor	23	25	20	15	10	5	1	52	27	3698
2014	Supervisor	32	29	17	11	7	4	1	64	19	1147
2014	Non-supervisor	22	27	21	14	11	5	0	52	26	4011

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	23	43	33	932
2020	Non-supervisor	21	43	36	3204
2019	Supervisor	23	41	36	1024
2019	Non-supervisor	25	37	39	3440
2018	Supervisor	23	41	35	1027
2018	Non-supervisor	24	37	39	3481
2017	Supervisor	25	42	34	1112
2017	Non-supervisor	23	40	37	3706
2014	Supervisor	23	43	34	1147
2014	Non-supervisor	21	42	36	4010

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	29	38	26	4	0	3	216
2020	Non-supervisor	15	41	29	4	7	3	671
2019	Supervisor	21	38	32	3	1	5	233
2019	Non-supervisor	13	30	29	4	19	5	822
2018	Supervisor	24	29	35	5	0	7	235
2018	Non-supervisor	14	31	32	5	11	6	822
2017	Supervisor	21	38	32	6	1	3	281
2017	Non-supervisor	16	34	26	7	12	6	830
2014	Supervisor	20	39	25	10	9999	6	263
2014	Non-supervisor	15	36	25	12	9999	13	851

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	932
2020	Non-supervisor	10	90	3200
2019	Supervisor	11	89	1021
2019	Non-supervisor	12	88	3428
2018	Supervisor	12	88	1025
2018	Non-supervisor	13	87	3479

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	23	77	75
2020	Non-supervisor	49	51	314
2019	Supervisor	34	66	114
2019	Non-supervisor	56	44	402
2018	Supervisor	36	64	125
2018	Non-supervisor	52	48	469

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	63	37	75
2020	Non-supervisor	59	41	314
2019	Supervisor	55	45	114
2019	Non-supervisor	58	42	402
2018	Supervisor	54	46	125
2018	Non-supervisor	62	38	469

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	75
2020	Non-supervisor	2	98	314
2019	Supervisor	27	73	114
2019	Non-supervisor	3	97	402
2018	Supervisor	32	68	125
2018	Non-supervisor	3	97	469

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	114
2019	Non-supervisor	4	96	402

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	114
2019	Non-supervisor	11	89	402
2018	Supervisor	6	94	125
2018	Non-supervisor	13	87	469

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	114
2019	Non-supervisor	4	96	402

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	38	62	75
2020	Non-supervisor	34	66	314
2019	Supervisor	47	53	111
2019	Non-supervisor	38	62	397
2018	Supervisor	46	54	125
2018	Non-supervisor	38	62	468

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	75
2020	Non-supervisor	43	57	314
2019	Supervisor	44	56	111
2019	Non-supervisor	40	60	397
2018	Supervisor	38	62	125
2018	Non-supervisor	44	56	468

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	42	58	75
2020	Non-supervisor	49	51	314
2019	Supervisor	44	56	111
2019	Non-supervisor	46	54	397
2018	Supervisor	44	56	125
2018	Non-supervisor	45	55	468

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	38	62	75
2020	Non-supervisor	38	62	314
2019	Supervisor	38	62	111
2019	Non-supervisor	38	62	397
2018	Supervisor	38	62	125
2018	Non-supervisor	41	59	468

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	32	68	75
2020	Non-supervisor	34	66	314
2019	Supervisor	45	55	111
2019	Non-supervisor	24	76	397
2018	Supervisor	38	62	125
2018	Non-supervisor	35	65	468

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	49	51	75
2020	Non-supervisor	51	49	314
2019	Supervisor	53	47	111
2019	Non-supervisor	52	48	397
2018	Supervisor	49	51	125
2018	Non-supervisor	49	51	468

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	75
2020	Non-supervisor	31	69	314
2019	Supervisor	30	70	111
2019	Non-supervisor	33	67	397
2018	Supervisor	32	68	125
2018	Non-supervisor	28	72	468

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	75
2020	Non-supervisor	7	93	314
2019	Supervisor	6	94	111
2019	Non-supervisor	5	95	397
2018	Supervisor	5	95	125
2018	Non-supervisor	8	92	468

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	75
2020	Non-supervisor	9	91	314
2019	Supervisor	13	87	111
2019	Non-supervisor	11	89	397
2018	Supervisor	15	85	125
2018	Non-supervisor	13	87	468

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	53	47	75
2020	Non-supervisor	52	48	314
2019	Supervisor	41	59	111
2019	Non-supervisor	48	52	397
2018	Supervisor	44	56	125
2018	Non-supervisor	52	48	468

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	75
2020	Non-supervisor	19	81	314
2019	Supervisor	29	71	111
2019	Non-supervisor	27	73	397
2018	Supervisor	31	69	125
2018	Non-supervisor	26	74	468

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	75
2020	Non-supervisor	20	80	314
2019	Supervisor	18	82	111
2019	Non-supervisor	17	83	397
2018	Supervisor	14	86	125
2018	Non-supervisor	15	85	468

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	49	51	75
2020	Non-supervisor	56	44	314
2019	Supervisor	63	37	111
2019	Non-supervisor	53	47	394
2018	Supervisor	63	37	125
2018	Non-supervisor	53	47	469

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	75
2020	Non-supervisor	20	80	314
2019	Supervisor	33	67	111
2019	Non-supervisor	24	76	394
2018	Supervisor	31	69	125
2018	Non-supervisor	27	73	469

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	75
2020	Non-supervisor	6	94	314
2019	Supervisor	17	83	111
2019	Non-supervisor	6	94	394
2018	Supervisor	20	80	125
2018	Non-supervisor	7	93	469

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	75
2020	Non-supervisor	21	79	314
2019	Supervisor	13	87	111
2019	Non-supervisor	24	76	394
2018	Supervisor	13	87	125
2018	Non-supervisor	22	78	469

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	75
2020	Non-supervisor	10	90	314
2019	Supervisor	12	88	111
2019	Non-supervisor	12	88	394
2018	Supervisor	14	86	125
2018	Non-supervisor	13	87	469

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	111
2019	Non-supervisor	7	93	394
2018	Supervisor	7	93	125
2018	Non-supervisor	9	91	469

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	18	82	75
2020	Non-supervisor	14	86	314
2019	Supervisor	16	84	111
2019	Non-supervisor	13	87	394
2018	Supervisor	9	91	125
2018	Non-supervisor	12	88	469

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	111
2019	Non-supervisor	11	89	394
2018	Supervisor	12	88	125
2018	Non-supervisor	8	92	469

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	29	71	75
2020	Non-supervisor	25	75	314
2019	Supervisor	18	82	111
2019	Non-supervisor	27	73	394
2018	Supervisor	19	81	125
2018	Non-supervisor	23	77	469

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	102
2019	Non-supervisor	8	92	365
2018	Supervisor	6	94	117
2018	Non-supervisor	12	88	429

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	102
2019	Non-supervisor	24	76	365
2018	Supervisor	17	83	117
2018	Non-supervisor	18	82	429

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	102
2019	Non-supervisor	7	93	365
2018	Supervisor	4	96	117
2018	Non-supervisor	10	90	429

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	102
2019	Non-supervisor	6	94	365
2018	Supervisor	7	93	117
2018	Non-supervisor	7	93	429

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	102
2019	Non-supervisor	13	87	365
2018	Supervisor	15	85	117
2018	Non-supervisor	13	87	429

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	102
2019	Non-supervisor	11	89	365
2018	Supervisor	12	88	117
2018	Non-supervisor	9	91	429

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	102
2019	Non-supervisor	6	94	365
2018	Supervisor	4	96	117
2018	Non-supervisor	7	93	429

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	102
2019	Non-supervisor	13	87	365
2018	Supervisor	13	87	117
2018	Non-supervisor	12	88	429

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	102
2019	Non-supervisor	32	68	365
2018	Supervisor	27	73	117
2018	Non-supervisor	29	71	429

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	102
2019	Non-supervisor	9	91	365
2018	Supervisor	11	89	117
2018	Non-supervisor	9	91	429

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	102
2019	Non-supervisor	53	47	365
2018	Supervisor	41	59	117
2018	Non-supervisor	48	52	429

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	57	43	102
2019	Non-supervisor	58	42	365
2018	Supervisor	45	55	117
2018	Non-supervisor	54	46	429

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	102
2019	Non-supervisor	5	95	365
2018	Supervisor	7	93	117
2018	Non-supervisor	3	97	429

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	102
2019	Non-supervisor	14	86	365
2018	Supervisor	15	85	117
2018	Non-supervisor	14	86	429

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	24	16	9	4	17	5	62	17	927
2020	Non-supervisor	21	19	18	7	6	23	6	57	18	3194
2019	Supervisor	19	27	18	9	7	16	4	58	20	1022
2019	Non-supervisor	16	19	21	9	7	21	7	48	23	3439
2018	Supervisor	21	27	19	9	7	12	4	57	20	1023
2018	Non-supervisor	14	20	22	10	8	21	5	46	24	3473
2017	Supervisor	19	27	17	11	8	15	3	56	23	1116
2017	Non-supervisor	14	19	20	9	9	21	7	46	26	3704
2014	Supervisor	25	25	17	8	6	14	5	62	17	1147
2014	Non-supervisor	15	20	20	9	9	21	6	49	25	4010

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	35	15	6	2	3	0	76	8	927
2020	Non-supervisor	34	34	16	6	4	6	0	72	11	3196
2019	Supervisor	35	36	15	7	4	3	0	73	11	1019
2019	Non-supervisor	31	32	18	7	5	6	1	68	13	3436
2018	Supervisor	35	37	16	6	4	2	0	74	10	1026
2018	Non-supervisor	25	35	19	9	5	6	1	64	15	3469
2017	Supervisor	32	37	14	8	5	3	0	72	14	1115
2017	Non-supervisor	24	33	19	9	6	8	1	63	16	3702
2014	Supervisor	40	34	13	5	4	3	1	77	9	1146
2014	Non-supervisor	27	34	18	7	6	7	1	66	14	4010

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	4	96	929
2020	Non-supervisor	7	93	3199
2019	Supervisor	6	94	1018
2019	Non-supervisor	8	92	3428
2018	Supervisor	6	94	1029
2018	Non-supervisor	9	91	3467

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	41
2020	Non-supervisor	33	67	235
2019	Supervisor	30	70	57
2019	Non-supervisor	35	65	266
2018	Supervisor	23	77	60
2018	Non-supervisor	34	66	320

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	76	24	41
2020	Non-supervisor	81	19	235
2019	Supervisor	90	10	57
2019	Non-supervisor	76	24	266
2018	Supervisor	87	13	60
2018	Non-supervisor	79	21	320

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	10	90	60
2018	Non-supervisor	2	98	320

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	41
2020	Non-supervisor	0	100	235

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	10	90	60
2018	Non-supervisor	9	91	320

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	41
2020	Non-supervisor	31	69	235
2019	Supervisor	22	78	57
2019	Non-supervisor	30	70	260
2018	Supervisor	35	65	59
2018	Non-supervisor	28	72	319

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	41
2020	Non-supervisor	27	73	235
2019	Supervisor	28	72	57
2019	Non-supervisor	24	76	260
2018	Supervisor	30	70	59
2018	Non-supervisor	26	74	319

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	41
2020	Non-supervisor	23	77	235
2019	Supervisor	13	87	57
2019	Non-supervisor	17	83	260
2018	Supervisor	27	73	59
2018	Non-supervisor	17	83	319

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	10	90	59
2018	Non-supervisor	10	90	319

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	41
2020	Non-supervisor	25	75	235
2019	Supervisor	36	64	57
2019	Non-supervisor	30	70	260
2018	Supervisor	22	78	59
2018	Non-supervisor	28	72	319

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	32	68	41
2020	Non-supervisor	26	74	235
2019	Supervisor	32	68	57
2019	Non-supervisor	28	72	260
2018	Supervisor	32	68	59
2018	Non-supervisor	27	73	319

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	59
2018	Non-supervisor	5	95	319

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	20	80	57
2019	Non-supervisor	17	83	260
2018	Supervisor	11	89	59
2018	Non-supervisor	16	84	319

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	57
2019	Non-supervisor	16	84	260
2018	Supervisor	9	91	59
2018	Non-supervisor	12	88	319

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	41
2020	Non-supervisor	0	100	235

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	41
2020	Non-supervisor	17	83	235
2019	Supervisor	14	86	57
2019	Non-supervisor	19	81	260
2018	Supervisor	9	91	59
2018	Non-supervisor	18	82	319

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	41
2020	Non-supervisor	28	72	235
2019	Supervisor	37	63	57
2019	Non-supervisor	26	74	259
2018	Supervisor	26	74	60
2018	Non-supervisor	22	78	320

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	23	77	57
2019	Non-supervisor	11	89	259
2018	Supervisor	12	88	60
2018	Non-supervisor	13	87	320

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	57
2019	Non-supervisor	4	96	259

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	41
2020	Non-supervisor	17	83	235
2019	Supervisor	16	84	57
2019	Non-supervisor	18	82	259
2018	Supervisor	12	88	60
2018	Non-supervisor	17	83	320

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	57
2019	Non-supervisor	6	94	259

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	57
2019	Non-supervisor	8	92	259

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	57
2019	Non-supervisor	12	88	259

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	41
2020	Non-supervisor	6	94	235
2019	Supervisor	10	90	57
2019	Non-supervisor	9	91	259

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	52	48	41
2020	Non-supervisor	51	49	235
2019	Supervisor	47	53	57
2019	Non-supervisor	47	53	259
2018	Supervisor	58	42	60
2018	Non-supervisor	52	48	320

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	47
2019	Non-supervisor	15	85	222
2018	Supervisor	12	88	58
2018	Non-supervisor	17	83	301

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	47
2019	Non-supervisor	2	98	222

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	23	77	47
2019	Non-supervisor	27	73	222
2018	Supervisor	30	70	58
2018	Non-supervisor	24	76	301

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	47
2019	Non-supervisor	7	93	222

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	41	59	47
2019	Non-supervisor	44	56	222
2018	Supervisor	39	61	58
2018	Non-supervisor	44	56	301

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	60	40	47
2019	Non-supervisor	63	37	222
2018	Supervisor	66	34	58
2018	Non-supervisor	60	40	301

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	47
2019	Non-supervisor	11	89	222
2018	Supervisor	12	88	58
2018	Non-supervisor	13	87	301

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	23	17	3	1	25	5	69	6	926
2020	Non-supervisor	21	19	19	4	3	28	6	59	11	3196
2019	Supervisor	25	21	22	3	2	21	5	62	8	1017
2019	Non-supervisor	17	18	23	4	4	26	8	53	13	3430
2018	Supervisor	23	25	21	4	2	19	5	65	8	1028
2018	Non-supervisor	16	20	25	5	4	25	4	51	13	3472
2017	Supervisor	23	23	18	3	3	25	5	65	9	1115
2017	Non-supervisor	15	19	22	4	4	29	6	52	13	3700
2014	Supervisor	27	22	17	2	2	23	7	70	6	1145
2014	Non-supervisor	16	20	22	4	4	28	6	55	12	4011

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	35	15	3	1	6	0	79	5	926
2020	Non-supervisor	34	32	18	4	3	8	1	73	8	3195
2019	Supervisor	40	33	17	3	2	5	1	77	5	1023
2019	Non-supervisor	32	32	18	5	3	8	1	71	9	3431
2018	Supervisor	37	37	16	3	2	4	1	78	5	1026
2018	Non-supervisor	26	35	21	5	4	8	1	67	10	3472
2017	Supervisor	39	34	15	3	2	7	0	78	6	1116
2017	Non-supervisor	27	33	19	5	4	12	1	69	10	3695
2014	Supervisor	43	34	12	2	1	6	1	83	4	1144
2014	Non-supervisor	29	34	18	5	3	11	1	71	9	4007

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	11	12	36	17	12	0	26	60	17
2020	Non-supervisor	0	11	20	18	34	14	3	13	62	73

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	32	19	8	6	0	1	67	14	930
2020	Non-supervisor	25	24	22	14	14	0	1	49	28	3201

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	30	23	12	8	0	57	20	928
2020	Non-supervisor	27	28	24	11	9	0	55	21	3191
2019	Supervisor	18	30	23	14	15	0	48	29	1024
2019	Non-supervisor	19	28	23	14	15	1	48	29	3436
2018	Supervisor	15	27	24	17	18	1	42	35	1027
2018	Non-supervisor	13	27	25	15	19	1	40	35	3474
2017	Supervisor	17	22	23	16	21	1	40	37	1115
2017	Non-supervisor	16	24	22	16	21	1	40	37	3700

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	23	25	25	19	0	31	44	932
2020	Non-supervisor	23	31	26	12	8	0	54	20	3195
2019	Supervisor	9	25	29	22	15	0	34	37	1024
2019	Non-supervisor	24	31	25	12	7	0	56	19	3431
2018	Supervisor	7	21	32	22	18	0	27	40	1023
2018	Non-supervisor	19	30	27	14	9	0	49	23	3471
2017	Supervisor	8	24	27	23	18	0	32	41	1112
2017	Non-supervisor	20	30	26	14	9	1	50	23	3700

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	33	28	16	9	0	0	47	25	929
2020	Non-supervisor	37	33	18	6	4	1	1	71	11	3180
2019	Supervisor	13	34	27	16	9	0	0	48	25	1018
2019	Non-supervisor	35	33	18	8	4	0	1	69	12	3417
2018	Supervisor	10	30	30	20	10	0	1	40	30	1023
2018	Non-supervisor	28	33	22	10	5	0	1	62	15	3452
2017	Supervisor	12	32	25	19	11	0	0	45	30	1110
2017	Non-supervisor	28	32	21	10	6	1	3	63	16	3687

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	24	26	21	17	0	0	35	38	926
2020	Non-supervisor	28	27	22	12	11	1	1	55	23	3186
2019	Supervisor	8	20	29	22	21	0	0	28	43	1016
2019	Non-supervisor	22	27	21	14	14	1	1	50	29	3416
2018	Supervisor	6	19	28	24	23	0	0	25	47	1021
2018	Non-supervisor	19	24	23	16	16	0	1	44	33	3455
2017	Supervisor	8	22	25	24	21	0	0	30	45	1116
2017	Non-supervisor	19	24	23	17	14	1	2	45	32	3700

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	27	19	13	10	0	1	57	23	921
2020	Non-supervisor	50	26	12	4	3	0	4	79	8	3170
2019	Supervisor	31	32	18	9	7	0	2	65	17	1019
2019	Non-supervisor	53	24	11	4	3	0	5	81	8	3422
2018	Supervisor	27	30	19	12	8	0	3	59	21	1025
2018	Non-supervisor	48	25	12	4	5	0	6	77	10	3453
2017	Supervisor	26	31	20	11	8	0	4	59	20	1113
2017	Non-supervisor	44	26	12	6	4	1	8	76	10	3688

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	28	27	14	12	0	47	26	931
2020	Non-supervisor	29	29	22	11	8	0	59	19	3192
2019	Supervisor	20	32	25	12	10	0	53	22	1023
2019	Non-supervisor	31	30	20	10	8	1	62	18	3433
2018	Supervisor	16	30	26	15	13	0	46	28	1025
2018	Non-supervisor	28	29	22	11	10	1	57	21	3461
2017	Supervisor	16	32	27	16	10	0	48	25	1116
2017	Non-supervisor	26	30	23	12	9	0	57	20	3687

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	27	23	11	9	0	4	55	21	927
2020	Non-supervisor	29	24	19	12	10	1	5	56	23	3191

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	41	21	8	3	0	0	68	11	926
2020	Non-supervisor	34	33	20	7	4	1	1	68	11	3195
2019	Supervisor	21	41	22	11	4	0	0	62	16	1019
2019	Non-supervisor	29	34	21	9	4	1	1	64	14	3428
2018	Supervisor	19	38	27	12	4	0	0	57	16	1024
2018	Non-supervisor	23	35	24	10	6	1	1	59	16	3468
2017	Supervisor	21	36	25	11	6	0	1	58	17	1113
2017	Non-supervisor	25	33	22	11	6	1	2	60	17	3682

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	35	28	16	6	0	0	50	22	927
2020	Non-supervisor	29	34	22	9	6	1	1	63	15	3193
2019	Supervisor	13	33	31	15	8	0	0	46	23	1019
2019	Non-supervisor	25	32	22	12	7	1	1	58	19	3431
2018	Supervisor	10	32	31	18	8	0	0	42	27	1025
2018	Non-supervisor	21	32	25	14	7	1	1	53	21	3465
2017	Supervisor	11	31	29	19	9	0	0	43	28	1115
2017	Non-supervisor	21	32	24	12	8	1	2	55	21	3682

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	38	20	12	3	0	0	64	15	926
2020	Non-supervisor	34	32	19	9	5	0	1	66	15	3194
2019	Supervisor	23	35	22	14	7	0	0	58	20	1019
2019	Non-supervisor	29	31	20	12	7	1	0	61	19	3425
2018	Supervisor	18	35	25	14	7	0	0	54	21	1020
2018	Non-supervisor	23	32	23	13	8	0	1	56	21	3466
2017	Supervisor	18	36	24	13	8	0	1	55	21	1115
2017	Non-supervisor	24	34	21	13	7	1	1	58	20	3685

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	32	14	8	5	0	0	74	12	924
2020	Non-supervisor	43	26	15	8	7	1	1	70	14	3170
2019	Supervisor	39	32	14	7	7	0	1	72	15	1020
2019	Non-supervisor	37	29	16	9	7	1	1	67	17	3421

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	36	19	9	4	0	0	67	14	927
2020	Non-supervisor	31	31	21	9	6	0	1	63	15	3195

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	30	24	17	12	0	0	47	29	926
2020	Non-supervisor	27	32	22	11	7	0	0	60	19	3195
2019	Supervisor	22	29	24	14	11	0	0	51	24	1016
2019	Non-supervisor	30	30	20	11	8	1	1	60	20	3412
2018	Supervisor	16	28	29	17	11	0	0	43	28	1019
2018	Non-supervisor	25	30	23	13	8	0	0	56	21	3451
2017	Supervisor	19	32	25	14	10	0	1	51	24	1110
2017	Non-supervisor	26	33	21	11	7	1	2	60	18	3678

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	29	13	4	2	0	82	5	924
2020	Non-supervisor	45	29	16	5	4	1	75	9	3182
2019	Supervisor	56	26	11	4	2	1	83	6	1016
2019	Non-supervisor	49	27	14	6	3	1	77	9	3417
2018	Supervisor	53	28	11	4	2	1	82	7	1022
2018	Non-supervisor	45	28	14	7	4	1	74	12	3448
2017	Supervisor	59	23	11	4	2	1	83	6	1116
2017	Non-supervisor	50	27	13	6	3	2	78	9	3701

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	42	20	7	3	0	0	69	10	921
2020	Non-supervisor	30	35	21	9	5	0	0	66	13	3180

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	16	4	2	0	0	3	93	3	922
2020	Non-supervisor	64	21	7	2	2	1	4	89	4	3178
2019	Supervisor	75	12	4	1	1	0	6	93	2	1014
2019	Non-supervisor	67	16	6	2	2	1	5	89	5	3426
2018	Supervisor	71	17	6	2	1	0	3	91	3	1024
2018	Non-supervisor	64	18	9	3	2	1	3	85	6	3453

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	10	3	2	1	0	1	93	3	924
2020	Non-supervisor	74	12	5	3	3	1	2	89	6	3184
2019	Supervisor	72	13	6	4	4	1	2	87	7	1021
2019	Non-supervisor	68	14	7	4	4	1	2	84	9	3427
2018	Supervisor	72	12	7	3	3	0	2	86	7	1017
2018	Non-supervisor	64	16	7	5	5	1	2	83	10	3461
2017	Supervisor	70	14	7	4	3	1	1	85	7	1114
2017	Non-supervisor	65	17	6	4	4	1	3	85	9	3701

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	24	8	2	1	0	88	3	920
2020	Non-supervisor	63	21	9	3	2	2	86	5	3182
2019	Supervisor	53	29	11	4	2	1	83	6	1014
2019	Non-supervisor	51	28	11	5	3	1	80	8	3419
2018	Supervisor	49	33	11	5	2	1	83	6	1023
2018	Non-supervisor	46	29	13	6	4	1	76	10	3465
2017	Supervisor	54	27	11	5	2	1	82	7	1112
2017	Non-supervisor	48	30	11	6	3	2	80	9	3691

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	18	8	5	2	0	0	85	7	916
2020	Non-supervisor	65	17	8	4	5	0	1	83	8	3194
2019	Supervisor	56	22	12	5	5	0	0	78	10	1017
2019	Non-supervisor	58	21	9	5	5	1	1	80	10	3412
2018	Supervisor	51	24	13	7	5	0	1	75	12	1023
2018	Non-supervisor	50	24	12	7	6	0	1	75	13	3458
2017	Supervisor	56	21	11	7	5	0	1	77	12	1111
2017	Non-supervisor	52	23	10	7	5	0	2	77	12	3694

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	30	14	5	3	0	1	78	8	928
2020	Non-supervisor	61	6	2	0	0	0	30	96	1	3188
2019	Supervisor	40	32	17	6	4	0	1	73	10	1019
2019	Non-supervisor	59	6	2	1	0	1	31	95	2	3406
2018	Supervisor	37	34	16	8	3	0	1	72	12	1017
2018	Non-supervisor	51	6	2	1	1	0	38	93	3	3442
2017	Supervisor	40	33	16	6	4	0	1	73	10	1112
2017	Non-supervisor	52	8	3	1	0	1	35	93	3	3696

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	23	7	2	1	0	1	90	3	931
2020	Non-supervisor	66	20	7	2	1	0	4	89	3	3203
2019	Supervisor	63	23	9	3	1	0	1	87	4	1014
2019	Non-supervisor	63	20	7	2	1	1	5	88	4	3417
2018	Supervisor	62	23	10	4	1	0	1	86	5	1021
2018	Non-supervisor	56	23	9	3	2	0	6	85	5	3451
2017	Supervisor	63	21	10	2	1	0	2	86	4	1109
2017	Non-supervisor	58	22	8	3	1	1	7	87	5	3679

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	78	16	3	2	1	0	1	94	3	927
2020	Non-supervisor	61	19	8	5	5	1	1	82	10	3196
2019	Supervisor	76	14	5	2	2	0	2	91	4	1022
2019	Non-supervisor	58	19	8	5	7	1	2	79	12	3431
2018	Supervisor	73	16	4	2	3	0	1	91	5	1025
2018	Non-supervisor	53	20	9	6	8	0	3	76	15	3465
2017	Supervisor	71	18	6	2	2	0	2	90	4	1114
2017	Non-supervisor	52	21	9	6	7	1	4	77	14	3696

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	33	15	4	1	0	0	80	5	930
2020	Non-supervisor	42	32	15	5	3	0	1	76	9	3199
2019	Supervisor	55	30	11	3	1	0	1	85	4	1023
2019	Non-supervisor	49	30	13	4	2	1	1	80	6	3420
2018	Supervisor	50	31	13	3	2	0	0	82	5	1024
2018	Non-supervisor	43	32	15	4	2	0	2	77	7	3458
2017	Supervisor	51	32	11	4	1	0	1	84	5	1113
2017	Non-supervisor	45	32	13	4	2	0	3	80	7	3694

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	46	22	5	2	0	0	70	7	929
2020	Non-supervisor	23	40	24	8	5	0	0	63	13	3201

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	29	38	19	5	39	23	930
2020	Non-supervisor	14	36	34	11	4	51	15	3202
2019	Supervisor	9	28	41	16	5	38	21	1020
2019	Non-supervisor	18	35	33	10	4	53	14	3443
2018	Supervisor	6	25	45	18	6	31	24	1031
2018	Non-supervisor	12	34	36	13	5	47	18	3478
2017	Supervisor	6	24	42	20	8	30	28	1116
2017	Non-supervisor	11	32	39	12	5	43	17	3708

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	29	38	16	5	0	20	41	927
2020	Non-supervisor	8	17	41	24	11	0	34	25	3194
2019	Supervisor	11	24	42	17	5	0	23	35	1017
2019	Non-supervisor	8	16	39	26	10	0	36	24	3411
2018	Supervisor	10	26	42	17	5	0	22	36	1019
2018	Non-supervisor	9	17	40	24	10	0	34	26	3450
2017	Supervisor	10	25	42	17	6	0	23	35	1112
2017	Non-supervisor	7	17	42	23	10	1	34	24	3693

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	42	7	3	0	1	90	3	925
2020	Non-supervisor	42	41	10	4	2	1	84	6	3198
2019	Supervisor	37	43	13	5	2	1	80	7	1017
2019	Non-supervisor	31	41	16	7	3	2	74	10	3416
2018	Supervisor	38	46	9	5	2	0	84	6	1028
2018	Non-supervisor	27	42	17	8	4	2	71	12	3456
2017	Supervisor	38	43	12	5	2	1	82	6	1113
2017	Non-supervisor	26	42	16	8	5	3	70	13	3699

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	38	12	10	3	1	0	75	13	923
2020	Non-supervisor	35	34	15	9	5	3	0	71	14	3198

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	33	10	9	5	1	0	75	15	927
2020	Non-supervisor	38	28	13	10	8	1	0	68	19	3197

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	28	12	3	2	1	0	83	5	924
2020	Non-supervisor	46	29	13	5	3	3	1	78	8	3194

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	39	17	8	4	1	71	11	928
2020	Non-supervisor	34	33	17	10	5	1	68	15	3204
2019	Supervisor	25	37	17	14	7	1	62	20	1013
2019	Non-supervisor	22	36	19	13	8	2	60	21	3436
2018	Supervisor	23	39	18	13	7	1	63	19	1026
2018	Non-supervisor	20	35	19	15	9	1	56	24	3466
2017	Supervisor	20	40	15	15	9	1	61	24	1113
2017	Non-supervisor	18	37	19	15	10	1	55	25	3700

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	50	11	13	1	0	0	76	14	929
2020	Non-supervisor	35	42	11	10	2	0	0	77	12	3201

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	44	13	14	4	0	0	69	18	924
2020	Non-supervisor	34	39	14	9	3	1	0	74	12	3195

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	46	15	7	1	0	0	78	8	920
2020	Non-supervisor	33	41	16	7	2	1	1	74	9	3172

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	44	8	4	1	1	0	87	5	928
2020	Non-supervisor	41	38	12	5	2	1	1	80	7	3196

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	21	4	0	0	7	2	95	1	930
2020	Non-supervisor	55	21	6	1	1	10	5	90	2	3199

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	33	6	3	1	0	0	90	4	925
2020	Non-supervisor	49	37	8	3	1	1	0	87	5	3189

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	31	6	6	2	0	0	86	8	926
2020	Non-supervisor	49	30	9	7	5	1	0	79	11	3187

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	32	6	4	1	1	0	88	6	923
2020	Non-supervisor	47	31	11	6	4	1	0	79	10	3184

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	49	14	10	2	1	0	74	13	929
2019	Supervisor	18	44	15	16	5	1	2	63	21	1019

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	92	8	932

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	37	19	19	8	1	0	55	26	860

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	927
2020	Non-supervisor	9	91	3185

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	925
2020	Non-supervisor	14	86	3178
2019	Supervisor	13	87	1024
2019	Non-supervisor	18	82	3432
2017	Supervisor	13	87	1115
2017	Non-supervisor	17	83	3698
2014	Supervisor	11	89	1144
2014	Non-supervisor	15	85	4001

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	46	54	95
2020	Non-supervisor	43	57	453

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	82	18	96
2020	Non-supervisor	78	22	450
2019	Supervisor	84	16	130
2019	Non-supervisor	82	18	613
2017	Supervisor	82	18	140
2017	Non-supervisor	72	28	625
2014	Supervisor	75	25	124
2014	Non-supervisor	74	26	615

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	36	13	2	3	0	0	82	5	78
2020	Non-supervisor	49	33	10	5	3	0	0	82	8	353
2019	Supervisor	55	30	6	4	4	1	0	86	8	108
2019	Non-supervisor	49	30	8	8	4	0	1	80	12	493
2017	Supervisor	53	35	7	3	1	1	0	89	4	115
2017	Non-supervisor	46	35	4	9	4	0	1	83	12	451
2014	Supervisor	60	29	3	5	1	1	0	90	7	93
2014	Non-supervisor	44	36	8	7	4	0	0	81	11	457

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	31	8	4	1	1	2	87	5	928
2020	Non-supervisor	43	33	11	5	3	3	3	80	9	3196

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	42	18	0	52	48	932
2020	Non-supervisor	32	46	21	1	59	41	3210

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	28	72	367
2020	Non-supervisor	36	64	1014

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	14	19	26	31	0	5	21	59	366
2020	Non-supervisor	9	20	17	21	27	2	4	30	51	1011

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	3	12	13	25	45	1	2	15	72	366
2020	Non-supervisor	6	16	19	20	37	1	2	22	58	1012

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	21	15	5	7	1	5	72	13	931
2020	Non-supervisor	39	21	13	8	6	2	11	69	16	3201
2019	Supervisor	43	20	16	7	9	1	5	67	17	1011
2019	Non-supervisor	38	19	15	9	9	1	7	63	20	3398
2018	Supervisor	40	21	15	8	10	1	7	65	19	1026
2018	Non-supervisor	36	18	15	10	10	1	8	60	22	3462

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture