2020 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 45 3 17 5 0 0 75 22 265
2020 Not a person with a disability 36 46 4 10 3 0 0 83 13 3847

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 75 16 4 2 1 0 2 93 3 262
2020 Not a person with a disability 76 18 3 2 1 0 1 95 3 3832

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 35 9 12 3 0 1 75 16 264
2020 Not a person with a disability 39 40 9 9 3 0 0 79 12 3845
2019 Person with a disability 43 33 4 15 5 0 0 76 20 214
2019 Not a person with a disability 42 38 7 9 3 0 0 80 13 4171
2017 Person with a disability 38 31 7 15 9 0 0 69 24 239
2017 Not a person with a disability 40 38 7 11 5 0 0 78 16 4540
2014 Person with a disability 33 36 6 13 11 0 0 69 24 232
2014 Not a person with a disability 42 35 7 11 5 0 0 77 16 4881

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 31 12 16 8 0 0 64 24 264
2020 Not a person with a disability 30 41 12 13 4 0 0 71 17 3831
2019 Person with a disability 19 37 18 14 11 0 0 57 25 213
2019 Not a person with a disability 24 38 14 16 7 0 0 62 24 4172
2018 Person with a disability 19 35 10 25 11 0 1 54 36 209
2018 Not a person with a disability 20 45 10 17 7 0 0 66 24 4239
2017 Person with a disability 21 29 10 24 16 0 0 50 40 241
2017 Not a person with a disability 21 41 12 17 9 0 0 62 26 4545
2014 Person with a disability 15 30 14 26 15 0 0 45 40 231
2014 Not a person with a disability 19 39 12 19 10 0 0 59 29 4882

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 33 12 6 5 0 1 76 11 264
2020 Not a person with a disability 46 38 7 5 2 0 0 85 8 3816
2019 Person with a disability 44 32 10 8 6 0 0 77 14 212
2019 Not a person with a disability 45 39 8 6 2 0 0 84 8 4147
2017 Person with a disability 37 37 8 11 6 0 1 75 17 239
2017 Not a person with a disability 44 40 7 7 2 0 0 84 9 4541
2014 Person with a disability 37 32 7 13 9 0 1 70 22 231
2014 Not a person with a disability 44 39 7 7 2 0 0 83 9 4879

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 30 8 13 10 0 0 69 24 264
2020 Not a person with a disability 44 34 11 7 4 0 0 78 11 3836
2019 Person with a disability 39 27 9 12 12 0 0 66 24 214
2019 Not a person with a disability 40 34 11 9 5 0 0 75 14 4169
2018 Person with a disability 37 28 10 16 8 0 0 65 24 208
2018 Not a person with a disability 37 35 12 9 6 0 0 73 15 4235
2017 Person with a disability 34 27 12 13 14 0 1 61 28 241
2017 Not a person with a disability 37 35 11 10 7 0 0 72 17 4541
2014 Person with a disability 31 24 12 16 16 1 0 55 33 232
2014 Not a person with a disability 34 35 13 11 7 0 0 70 18 4881

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 34 10 14 7 0 0 69 21 264
2020 Not a person with a disability 38 40 12 7 3 0 0 79 10 3847
2019 Person with a disability 32 38 11 8 9 0 0 71 18 214
2019 Not a person with a disability 33 42 13 8 4 0 0 75 12 4177
2018 Person with a disability 32 35 11 14 8 0 0 67 22 205
2018 Not a person with a disability 29 45 13 9 5 0 0 74 14 4214
2017 Person with a disability 28 38 13 13 7 0 0 66 21 240
2017 Not a person with a disability 31 45 11 8 5 0 0 76 13 4550
2014 Person with a disability 24 43 11 13 10 0 0 67 22 232
2014 Not a person with a disability 28 47 12 8 5 0 0 75 13 4885

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 30 20 13 12 0 0 55 26 265
2020 Not a person with a disability 30 37 15 11 6 0 0 68 16 3852
2019 Person with a disability 22 33 14 19 12 0 0 55 31 214
2019 Not a person with a disability 25 38 16 13 7 0 0 63 20 4170
2018 Person with a disability 21 30 14 17 17 0 0 52 34 207
2018 Not a person with a disability 23 36 18 14 9 0 0 59 24 4231
2017 Person with a disability 24 25 13 22 15 0 0 50 37 240
2017 Not a person with a disability 22 37 18 14 9 0 0 59 23 4549
2014 Person with a disability 20 26 15 18 20 0 0 46 38 232
2014 Not a person with a disability 20 35 19 16 10 0 0 56 25 4885

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 36 15 12 6 0 0 67 19 265
2020 Not a person with a disability 34 44 12 8 3 0 0 77 11 3826
2019 Person with a disability 20 44 14 16 6 0 0 64 22 213
2019 Not a person with a disability 28 44 13 11 4 0 0 72 15 4150
2018 Person with a disability 25 34 16 15 9 0 0 60 25 209
2018 Not a person with a disability 26 42 14 12 5 0 0 69 17 4238
2017 Person with a disability 25 39 11 18 7 0 0 64 25 241
2017 Not a person with a disability 26 44 13 12 5 0 0 70 17 4543

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 40 10 5 2 1 0 83 7 261
2020 Not a person with a disability 46 39 9 4 2 0 0 86 5 3841
2019 Person with a disability 37 40 12 5 6 0 0 77 12 213
2019 Not a person with a disability 40 41 11 5 2 0 0 81 8 4159
2018 Person with a disability 41 38 12 5 3 1 0 80 8 209
2018 Not a person with a disability 40 43 10 5 2 0 0 83 7 4235
2017 Person with a disability 40 35 10 9 4 0 1 77 13 241
2017 Not a person with a disability 36 43 11 6 3 0 0 80 9 4542
2014 Person with a disability 35 40 10 9 6 1 0 75 15 232
2014 Not a person with a disability 38 41 12 6 3 1 0 79 9 4883

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 33 15 12 15 0 0 58 27 264
2020 Not a person with a disability 33 39 14 9 5 0 0 72 14 3838
2019 Person with a disability 26 29 15 19 12 0 0 54 31 213
2019 Not a person with a disability 28 39 16 11 7 0 0 67 17 4160
2018 Person with a disability 23 35 8 16 17 0 0 58 33 209
2018 Not a person with a disability 26 38 15 13 8 0 0 64 21 4222
2017 Person with a disability 25 24 14 20 17 0 0 49 37 241
2017 Not a person with a disability 25 39 15 12 8 0 0 65 21 4541

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 33 10 4 2 0 0 84 6 264
2020 Not a person with a disability 54 33 9 3 1 0 0 87 4 3819
2019 Person with a disability 49 36 6 5 4 0 0 85 9 213
2019 Not a person with a disability 49 36 10 3 2 0 0 85 5 4145
2018 Person with a disability 48 32 11 6 3 0 0 80 9 207
2018 Not a person with a disability 48 37 9 4 2 0 0 85 6 4203
2017 Person with a disability 49 34 10 5 2 0 0 82 7 239
2017 Not a person with a disability 51 36 8 3 2 0 0 87 5 4534
2014 Person with a disability 60 27 9 3 1 0 0 87 4 231
2014 Not a person with a disability 60 30 7 2 1 0 0 90 3 4883

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 35 14 15 9 0 0 62 24 264
2020 Not a person with a disability 33 39 14 10 4 0 0 72 14 3817
2019 Person with a disability 21 38 15 16 9 0 0 60 25 213
2019 Not a person with a disability 27 41 14 11 6 0 0 69 17 4154
2018 Person with a disability 23 33 15 18 11 0 0 55 29 207
2018 Not a person with a disability 24 41 14 13 7 0 0 65 20 4217
2017 Person with a disability 28 33 14 14 10 0 0 61 25 239
2017 Not a person with a disability 26 42 13 12 6 0 0 69 18 4530
2014 Person with a disability 18 35 12 19 16 0 0 53 35 232
2014 Not a person with a disability 20 41 14 15 9 0 0 62 24 4886

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 32 15 13 10 0 0 62 23 265
2020 Not a person with a disability 37 35 16 7 4 0 0 72 11 3848
2019 Person with a disability 28 35 16 10 10 0 1 63 21 214
2019 Not a person with a disability 32 36 17 9 6 0 0 69 15 4161
2018 Person with a disability 26 33 15 14 12 0 0 59 26 209
2018 Not a person with a disability 29 38 16 10 7 0 0 67 17 4210
2017 Person with a disability 34 29 11 16 11 0 0 63 26 239
2017 Not a person with a disability 29 38 16 11 6 0 0 67 17 4532
2014 Person with a disability 25 34 13 13 15 0 0 59 28 231
2014 Not a person with a disability 27 38 16 11 7 0 0 66 18 4883

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 38 16 11 7 0 0 66 18 262
2020 Not a person with a disability 34 42 13 7 3 0 0 76 11 3816
2019 Person with a disability 25 40 15 13 8 0 0 65 21 210
2019 Not a person with a disability 30 41 15 10 4 0 0 71 14 4106
2018 Person with a disability 27 29 17 16 11 0 0 56 27 209
2018 Not a person with a disability 27 39 15 12 6 0 0 66 19 4223
2017 Person with a disability 29 28 17 18 8 0 0 57 26 239
2017 Not a person with a disability 28 40 16 10 5 0 0 69 16 4532
2014 Person with a disability 22 37 16 13 11 0 0 60 25 232
2014 Not a person with a disability 28 39 16 11 5 0 0 67 16 4884

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 37 12 7 5 0 0 75 13 265
2020 Not a person with a disability 45 39 10 4 2 0 0 84 6 3838
2019 Person with a disability 37 37 13 7 5 0 0 74 12 215
2019 Not a person with a disability 39 42 11 5 3 0 0 81 8 4176
2018 Person with a disability 35 35 15 8 7 0 0 70 15 209
2018 Not a person with a disability 35 44 11 6 3 0 0 79 10 4230
2017 Person with a disability 36 32 14 13 5 0 0 68 18 239
2017 Not a person with a disability 38 42 11 6 3 0 0 80 9 4527
2014 Person with a disability 34 39 12 7 7 0 0 74 14 232
2014 Not a person with a disability 40 42 10 5 3 0 0 82 8 4885

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 28 24 8 7 0 0 61 15 261
2020 Not a person with a disability 38 34 17 7 4 0 0 72 11 3828
2019 Person with a disability 26 31 23 10 9 0 0 58 20 212
2019 Not a person with a disability 38 34 17 7 4 0 0 72 11 4153
2018 Person with a disability 21 37 21 10 11 0 1 58 21 209
2018 Not a person with a disability 35 33 19 8 5 0 0 69 13 4238
2017 Person with a disability 20 38 20 11 9 0 2 59 21 241
2017 Not a person with a disability 34 37 18 7 4 0 1 71 11 4549
2014 Person with a disability 23 34 24 9 9 0 1 58 18 232
2014 Not a person with a disability 33 37 19 7 4 0 1 70 10 4886

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 24 33 17 10 0 1 28 39 265
2020 Not a person with a disability 8 24 37 21 9 1 1 30 32 3842
2019 Person with a disability 11 33 35 16 4 1 0 21 44 214
2019 Not a person with a disability 10 26 37 18 8 1 1 27 36 4175
2018 Person with a disability 15 30 38 11 6 0 0 17 45 209
2018 Not a person with a disability 9 28 36 18 7 1 1 25 39 4218
2017 Person with a disability 12 28 37 15 6 0 2 21 40 240
2017 Not a person with a disability 10 24 37 17 8 1 2 26 36 4529
2014 Person with a disability 14 28 37 13 7 1 1 20 43 232
2014 Not a person with a disability 8 27 38 17 7 1 2 24 37 4875

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 17 28 23 16 2 2 40 31 264
2020 Not a person with a disability 9 18 29 26 15 2 1 43 27 3828
2019 Person with a disability 17 29 25 13 13 2 0 27 48 214
2019 Not a person with a disability 14 23 28 20 12 2 1 33 38 4167
2018 Person with a disability 21 32 22 16 8 1 0 25 53 206
2018 Not a person with a disability 17 24 27 19 9 1 1 30 43 4220
2017 Person with a disability 19 26 31 13 9 1 1 23 46 240
2017 Not a person with a disability 15 22 29 18 11 2 3 31 39 4527
2014 Person with a disability 20 23 29 18 7 2 0 25 45 230
2014 Not a person with a disability 13 24 31 19 9 2 2 29 38 4870

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 24 29 17 11 1 2 29 41 265
2020 Not a person with a disability 12 22 33 19 10 2 2 30 36 3830
2019 Person with a disability 17 26 31 14 5 5 1 20 47 214
2019 Not a person with a disability 14 26 31 16 9 2 2 25 42 4165
2018 Person with a disability 17 28 35 11 6 0 3 18 46 208
2018 Not a person with a disability 16 27 31 15 7 2 2 23 44 4212
2017 Person with a disability 16 24 36 13 5 2 3 20 43 240
2017 Not a person with a disability 16 25 31 15 7 3 4 24 43 4522
2014 Person with a disability 24 26 28 14 5 2 1 20 52 230
2014 Not a person with a disability 18 27 30 14 7 2 3 22 47 4862

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 14 35 26 14 0 1 41 24 261
2020 Not a person with a disability 5 12 32 34 15 1 1 50 17 3826
2019 Person with a disability 10 12 38 26 11 2 0 37 23 212
2019 Not a person with a disability 5 14 33 31 16 1 1 47 19 4158
2018 Person with a disability 9 18 35 27 9 0 1 37 28 208
2018 Not a person with a disability 6 15 35 29 12 1 2 43 22 4198
2017 Person with a disability 11 16 40 21 10 0 1 31 28 238
2017 Not a person with a disability 7 14 32 29 13 1 3 44 22 4497
2014 Person with a disability 11 22 35 19 11 1 1 31 33 229
2014 Not a person with a disability 6 15 34 30 12 1 2 43 22 4861

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 25 27 13 14 1 2 27 45 262
2020 Not a person with a disability 12 21 30 22 13 0 2 35 34 3838
2019 Person with a disability 24 26 27 13 8 2 0 21 51 214
2019 Not a person with a disability 17 23 28 19 11 1 2 30 41 4172
2018 Person with a disability 28 27 23 11 8 1 2 19 57 209
2018 Not a person with a disability 20 26 28 16 8 1 1 24 47 4226
2017 Person with a disability 26 29 26 8 7 0 3 16 57 239
2017 Not a person with a disability 17 24 29 16 10 1 3 27 43 4523
2014 Person with a disability 26 26 26 11 8 1 1 19 54 229
2014 Not a person with a disability 20 27 28 15 8 1 2 23 48 4869

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 15 26 23 17 3 2 42 30 263
2020 Not a person with a disability 8 15 27 28 18 2 2 47 24 3828
2019 Person with a disability 15 24 26 18 12 3 1 32 41 213
2019 Not a person with a disability 11 19 27 25 14 3 2 41 31 4161
2018 Person with a disability 11 23 27 22 11 3 2 35 36 207
2018 Not a person with a disability 13 20 27 23 13 2 2 38 34 4208
2017 Person with a disability 12 25 30 16 11 2 3 29 39 240
2017 Not a person with a disability 10 18 27 23 15 3 5 41 30 4529
2014 Person with a disability 10 21 25 22 17 2 2 41 33 229
2014 Not a person with a disability 9 16 27 26 15 3 4 44 27 4872

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 27 31 15 10 2 0 25 44 264
2020 Not a person with a disability 10 20 35 20 12 2 2 33 31 3826
2019 Person with a disability 16 25 33 15 7 3 1 23 42 214
2019 Not a person with a disability 12 23 34 17 10 3 1 28 37 4155
2018 Person with a disability 15 27 36 11 6 1 2 19 44 209
2018 Not a person with a disability 13 25 33 16 8 2 2 26 39 4214
2017 Person with a disability 17 27 31 13 4 5 4 18 48 239
2017 Not a person with a disability 13 22 33 15 10 3 4 27 38 4525
2014 Person with a disability 20 22 33 11 8 3 2 21 44 231
2014 Not a person with a disability 13 23 32 16 8 3 4 26 39 4874

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 24 36 15 9 0 0 24 40 264
2020 Not a person with a disability 7 19 38 24 11 0 1 35 26 3840
2019 Person with a disability 21 25 30 15 8 1 1 23 46 215
2019 Not a person with a disability 11 22 35 21 10 1 1 31 34 4178
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 30 16 10 13 5 4 57 25 264
2020 Not a person with a disability 27 33 17 10 5 5 3 66 16 3841
2019 Person with a disability 23 27 18 12 13 5 2 53 27 213
2019 Not a person with a disability 27 31 16 11 7 4 3 63 20 4173
2018 Person with a disability 20 22 16 17 19 4 2 45 39 210
2018 Not a person with a disability 20 35 18 12 9 3 2 58 22 4230
2017 Person with a disability 20 22 16 18 17 4 3 45 37 241
2017 Not a person with a disability 24 32 16 12 8 4 3 60 22 4549
2014 Person with a disability 20 30 12 16 15 2 4 53 34 232
2014 Not a person with a disability 28 33 14 12 8 3 2 64 21 4882

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 23 11 13 12 3 0 63 26 265
2020 Not a person with a disability 48 31 8 8 4 1 0 80 12 3837
2019 Person with a disability 38 25 9 15 12 1 0 64 27 214
2019 Not a person with a disability 46 30 8 9 6 1 0 77 15 4174
2018 Person with a disability 34 25 12 12 16 1 0 60 28 210
2018 Not a person with a disability 39 33 9 11 7 0 0 72 18 4218
2017 Person with a disability 33 26 11 16 14 0 0 59 30 241
2017 Not a person with a disability 40 33 9 11 6 1 0 74 17 4549
2014 Person with a disability 31 25 9 17 17 1 0 57 34 232
2014 Not a person with a disability 43 30 8 10 7 1 0 74 18 4882

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 28 9 11 6 0 0 74 16 262
2020 Not a person with a disability 53 32 7 6 2 0 0 85 8 3825
2019 Person with a disability 40 34 9 10 6 0 0 75 16 214
2019 Not a person with a disability 48 33 8 8 3 0 0 81 11 4170
2018 Person with a disability 39 29 10 13 8 0 0 69 21 210
2018 Not a person with a disability 43 38 8 7 4 0 0 81 11 4224
2017 Person with a disability 34 36 10 12 8 0 0 71 20 239
2017 Not a person with a disability 39 40 9 8 4 0 0 79 12 4536
2014 Person with a disability 34 35 11 10 9 0 0 69 20 232
2014 Not a person with a disability 40 41 9 8 4 0 0 80 11 4883

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 35 14 9 7 2 0 70 16 261
2020 Not a person with a disability 44 37 11 4 2 1 0 83 6 3814
2019 Person with a disability 36 33 14 10 6 1 0 70 16 215
2019 Not a person with a disability 41 39 11 5 3 1 0 81 8 4176
2018 Person with a disability 30 35 18 10 7 0 0 65 18 209
2018 Not a person with a disability 35 42 14 6 3 1 0 78 9 4231

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 24 13 5 6 5 4 72 13 265
2020 Not a person with a disability 47 26 12 4 4 5 3 79 8 3848
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 24 13 8 6 1 2 72 14 264
2020 Not a person with a disability 50 26 13 4 3 1 4 80 7 3846
2019 Person with a disability 42 22 18 7 6 1 3 67 14 214
2019 Not a person with a disability 47 28 14 5 3 1 3 78 8 4173

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 30 10 12 7 0 0 70 20 264
2020 Not a person with a disability 46 32 11 6 4 0 0 78 10 3840
2019 Person with a disability 34 25 18 13 9 0 0 60 22 214
2019 Not a person with a disability 41 32 12 8 5 1 0 74 13 4174
2018 Person with a disability 33 34 10 10 12 1 0 68 22 209
2018 Not a person with a disability 37 36 12 9 6 0 0 73 14 4228
2017 Person with a disability 32 30 10 17 10 0 0 63 27 241
2017 Not a person with a disability 35 37 12 10 5 0 0 73 15 4551
2014 Person with a disability 32 28 12 13 13 0 1 61 27 232
2014 Not a person with a disability 36 36 13 10 5 0 0 72 15 4882

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 24 13 7 10 2 1 68 18 264
2020 Not a person with a disability 50 26 12 5 4 1 1 78 9 3842

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 29 9 7 9 1 0 75 16 264
2020 Not a person with a disability 49 32 9 6 3 0 0 82 9 3845
2019 Person with a disability 36 31 14 10 9 0 0 68 19 214
2019 Not a person with a disability 45 33 10 7 4 1 0 78 11 4166
2018 Person with a disability 40 25 15 11 9 0 0 65 20 207
2018 Not a person with a disability 41 35 11 8 5 0 0 76 13 4216
2017 Person with a disability 35 31 8 14 12 1 0 66 26 241
2017 Not a person with a disability 40 35 10 9 5 0 0 75 14 4542
2014 Person with a disability 37 27 10 14 12 1 0 65 26 232
2014 Not a person with a disability 41 34 10 9 5 1 0 75 14 4883

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 264
2020 Not a person with a disability 40 60 3844

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 18 11 3 6 2 8 78 10 265
2020 Not a person with a disability 53 18 9 2 2 4 10 84 6 3846

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 25 11 5 9 0 0 74 15 265
2020 Not a person with a disability 56 27 9 5 3 0 0 83 9 3851
2019 Person with a disability 39 29 14 9 9 0 0 68 18 213
2019 Not a person with a disability 50 30 10 6 4 0 0 80 10 4180
2018 Person with a disability 43 23 13 8 12 1 0 66 20 209
2018 Not a person with a disability 45 30 11 7 6 0 0 76 13 4226
2017 Person with a disability 42 22 11 12 12 0 0 64 24 240
2017 Not a person with a disability 46 30 11 7 6 0 0 76 13 4539
2014 Person with a disability 40 22 12 10 16 0 0 63 26 232
2014 Not a person with a disability 45 30 11 7 5 0 0 76 13 4883
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 31 15 13 6 8 0 64 20 264
2020 Not a person with a disability 34 31 15 7 4 8 0 71 12 3848
2019 Person with a disability 20 31 17 14 10 8 0 56 26 215
2019 Not a person with a disability 26 33 18 10 6 7 0 63 18 4172
2018 Person with a disability 17 25 16 18 14 10 0 46 36 210
2018 Not a person with a disability 22 31 19 12 8 7 0 58 22 4238
2017 Person with a disability 15 27 19 15 16 8 0 46 34 239
2017 Not a person with a disability 22 32 18 12 9 7 0 58 22 4547
2014 Person with a disability 17 31 18 13 14 6 0 51 29 232
2014 Not a person with a disability 23 34 17 11 7 9 0 63 19 4882

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 33 17 13 10 1 0 59 24 265
2020 Not a person with a disability 31 33 18 10 6 2 0 66 16 3835
2019 Person with a disability 18 30 19 19 10 4 0 50 30 215
2019 Not a person with a disability 22 32 19 15 9 3 0 56 24 4164
2018 Person with a disability 18 20 20 22 17 4 0 39 40 210
2018 Not a person with a disability 19 30 21 16 11 2 0 50 28 4236
2017 Person with a disability 13 27 20 21 15 2 1 41 38 240
2017 Not a person with a disability 19 32 19 16 11 3 0 52 29 4547
2014 Person with a disability 18 26 20 16 16 3 0 46 33 232
2014 Not a person with a disability 20 32 20 16 9 3 0 54 26 4885

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 31 19 15 13 3 0 51 29 264
2020 Not a person with a disability 23 33 20 14 7 5 0 58 21 3838
2019 Person with a disability 14 27 19 22 12 6 0 44 36 214
2019 Not a person with a disability 17 28 21 17 10 5 0 48 29 4150
2018 Person with a disability 8 23 22 26 17 5 0 33 45 209
2018 Not a person with a disability 13 26 24 20 12 5 0 41 34 4224
2017 Person with a disability 8 23 21 23 17 7 1 33 44 240
2017 Not a person with a disability 13 29 21 20 12 5 0 44 34 4543
2014 Person with a disability 13 25 18 19 16 8 0 42 38 232
2014 Not a person with a disability 14 29 22 19 11 5 0 45 32 4876

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 31 18 17 12 3 0 52 30 265
2020 Not a person with a disability 23 36 18 13 7 2 0 61 21 3846
2019 Person with a disability 11 28 20 23 15 5 0 40 39 215
2019 Not a person with a disability 17 29 20 19 12 3 0 48 32 4169
2018 Person with a disability 8 21 20 23 25 4 0 30 49 210
2018 Not a person with a disability 13 29 21 21 13 3 0 43 35 4235
2017 Person with a disability 9 26 16 29 16 3 0 37 47 241
2017 Not a person with a disability 13 31 19 20 13 4 0 46 34 4541
2014 Person with a disability 11 31 17 21 16 3 0 43 39 232
2014 Not a person with a disability 14 32 19 20 12 3 0 48 33 4879

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 21 10 6 6 17 7 71 15 264
2020 Not a person with a disability 37 22 11 6 4 14 6 74 12 3851
2019 Person with a disability 34 18 15 7 6 16 5 65 16 213
2019 Not a person with a disability 32 21 12 7 5 18 5 69 16 4176
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 35 25 7 3 2 0 65 10 265
2020 Not a person with a disability 29 44 17 6 2 1 0 74 8 3840
2019 Person with a disability 22 40 24 10 3 1 0 63 13 215
2019 Not a person with a disability 26 45 18 8 3 1 0 71 11 4168
2018 Person with a disability 20 38 20 15 6 1 0 58 21 207
2018 Not a person with a disability 24 44 17 10 4 1 0 69 14 4222
2017 Person with a disability 26 34 22 12 5 0 0 60 17 241
2017 Not a person with a disability 25 44 17 9 5 1 0 70 14 4540
2014 Person with a disability 26 40 16 12 4 2 0 67 16 232
2014 Not a person with a disability 28 44 15 8 4 1 0 73 12 4885

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 27 23 20 11 2 0 44 32 264
2020 Not a person with a disability 18 37 21 16 6 2 0 56 22 3816
2019 Person with a disability 7 27 23 26 14 2 0 35 41 213
2019 Not a person with a disability 12 31 21 23 11 2 0 44 35 4154

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 37 12 8 6 0 0 73 15 265
2020 Not a person with a disability 33 41 13 7 3 2 1 76 10 3832
2019 Person with a disability 31 38 13 8 8 1 0 70 17 212
2019 Not a person with a disability 31 42 13 8 4 1 1 74 12 4168
2018 Person with a disability 33 37 10 13 6 0 0 70 19 208
2018 Not a person with a disability 32 42 12 8 4 1 1 75 12 4226
2017 Person with a disability 34 38 9 10 7 2 0 73 18 240
2017 Not a person with a disability 35 40 11 7 4 2 1 78 11 4537
2014 Person with a disability 42 31 9 9 7 1 1 75 16 232
2014 Not a person with a disability 41 39 9 6 3 2 1 82 9 4886

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 32 22 7 8 1 0 63 15 263
2020 Not a person with a disability 32 42 17 5 2 1 0 76 7 3830
2019 Person with a disability 28 38 16 10 6 1 0 68 17 214
2019 Not a person with a disability 30 41 18 6 4 1 0 71 10 4157
2018 Person with a disability 26 31 23 9 10 1 0 57 19 207
2018 Not a person with a disability 30 40 18 7 4 1 0 71 11 4214

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 20 17 20 18 4 1 42 40 264
2020 Not a person with a disability 23 29 18 13 9 6 2 57 24 3833
2019 Person with a disability 11 26 14 20 25 4 0 39 47 213
2019 Not a person with a disability 18 29 19 14 12 6 2 51 29 4159
2018 Person with a disability 8 19 18 22 27 4 3 29 52 208
2018 Not a person with a disability 16 29 19 16 13 5 2 48 32 4226
2017 Person with a disability 12 24 18 17 26 3 1 37 44 241
2017 Not a person with a disability 16 28 16 16 14 7 2 49 33 4532
2014 Person with a disability 12 18 15 19 32 4 2 31 54 232
2014 Not a person with a disability 17 25 18 17 15 6 2 46 35 4884

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 25 17 19 16 4 0 46 37 263
2020 Not a person with a disability 23 33 20 14 8 2 0 57 22 3838
2019 Person with a disability 13 26 21 20 18 2 0 39 39 215
2019 Not a person with a disability 18 30 20 18 12 2 0 49 31 4176
2018 Person with a disability 7 27 17 19 27 2 0 35 47 206
2018 Not a person with a disability 13 31 21 19 14 2 0 45 34 4221
2017 Person with a disability 11 24 15 26 21 3 0 36 48 241
2017 Not a person with a disability 16 33 19 18 12 2 0 50 31 4543
2014 Person with a disability 7 32 14 22 23 2 0 40 46 232
2014 Not a person with a disability 15 31 19 19 13 2 0 47 34 4880

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 20 15 18 28 2 1 37 47 264
2020 Not a person with a disability 21 29 16 16 14 2 2 51 32 3841
2019 Person with a disability 11 18 13 25 27 3 3 31 55 215
2019 Not a person with a disability 18 28 17 16 18 2 2 47 35 4177
2018 Person with a disability 6 17 14 24 35 1 1 24 61 208
2018 Not a person with a disability 15 26 18 19 19 2 2 43 39 4225
2017 Person with a disability 10 21 15 21 28 2 2 33 51 241
2017 Not a person with a disability 17 29 14 18 17 2 2 48 37 4536
2014 Person with a disability 7 22 14 21 33 2 1 30 56 232
2014 Not a person with a disability 16 26 16 20 19 2 1 43 41 4885

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 25 15 8 6 2 3 69 15 264
2020 Not a person with a disability 49 25 13 6 3 1 3 77 9 3847
2019 Person with a disability 34 23 23 8 5 2 3 61 14 214
2019 Not a person with a disability 48 26 14 5 3 1 4 77 8 4175

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 28 14 9 8 2 4 67 18 263
2020 Not a person with a disability 43 26 16 7 3 1 2 72 11 3842
2019 Person with a disability 25 25 19 14 9 1 6 54 25 213
2019 Not a person with a disability 35 25 20 9 6 2 3 63 16 4169

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 16 7 6 5 5 4 80 13 264
2020 Not a person with a disability 74 9 5 2 3 3 3 89 5 3828
2019 Person with a disability 55 12 11 7 7 3 5 74 15 214
2019 Not a person with a disability 72 10 6 3 3 4 4 88 6 4156

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 19 8 6 7 2 3 77 14 263
2020 Not a person with a disability 74 11 4 1 1 2 6 92 3 3830
2019 Person with a disability 48 14 12 7 8 5 5 70 17 213
2019 Not a person with a disability 76 8 3 1 1 2 8 93 3 4155

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 34 20 12 10 3 0 56 23 265
2020 Not a person with a disability 23 42 19 9 3 4 0 68 13 3838
2019 Person with a disability 13 38 22 15 7 3 1 54 23 215
2019 Not a person with a disability 19 40 21 11 4 4 1 62 16 4173
2018 Person with a disability 12 30 24 17 14 2 0 43 32 208
2018 Not a person with a disability 17 35 26 12 7 4 0 54 20 4234
2017 Person with a disability 15 30 21 20 11 2 0 47 31 240
2017 Not a person with a disability 18 36 22 12 7 4 0 57 20 4542

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 31 19 9 9 1 0 62 18 263
2020 Not a person with a disability 37 41 14 5 2 2 0 79 7 3823
2019 Person with a disability 29 32 14 16 6 3 0 63 22 213
2019 Not a person with a disability 34 42 13 6 3 1 0 78 10 4160
2018 Person with a disability 29 32 16 14 7 1 0 62 22 209
2018 Not a person with a disability 38 41 12 6 2 1 0 80 8 4232
2017 Person with a disability 31 34 13 10 10 2 0 67 20 238
2017 Not a person with a disability 36 42 12 5 2 2 0 80 8 4546
2014 Person with a disability 35 28 12 13 10 2 0 64 23 232
2014 Not a person with a disability 43 38 11 5 2 2 0 82 7 4885

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 29 17 7 7 3 0 68 14 263
2020 Not a person with a disability 41 38 13 3 2 3 0 81 6 3831
2019 Person with a disability 35 34 14 9 5 3 0 72 14 213
2019 Not a person with a disability 41 37 12 4 2 2 0 81 6 4159
2018 Person with a disability 34 33 13 8 8 2 1 70 17 210
2018 Not a person with a disability 41 38 12 4 2 2 0 81 6 4231
2017 Person with a disability 37 31 14 7 9 2 0 69 16 239
2017 Not a person with a disability 39 38 14 3 3 2 0 80 6 4544
2014 Person with a disability 44 24 12 7 8 3 0 71 16 232
2014 Not a person with a disability 47 34 11 3 2 3 0 84 5 4886

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 28 18 8 4 6 0 67 13 263
2020 Not a person with a disability 36 35 16 5 2 6 1 75 7 3840

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 26 15 8 7 1 1 69 15 265
2020 Not a person with a disability 45 32 11 5 3 3 1 81 8 3826

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 31 14 8 9 0 0 70 16 265
2020 Not a person with a disability 51 34 8 4 2 0 0 86 6 3836
2019 Person with a disability 33 37 13 10 7 1 0 70 16 215
2019 Not a person with a disability 44 37 10 5 3 0 0 81 8 4168
2018 Person with a disability 30 33 17 10 10 0 0 63 21 210
2018 Not a person with a disability 41 39 11 6 3 0 0 80 9 4227
2017 Person with a disability 32 34 14 13 7 0 0 66 20 241
2017 Not a person with a disability 41 39 10 7 3 0 0 80 10 4543
2014 Person with a disability 38 23 15 12 11 0 0 62 23 231
2014 Not a person with a disability 45 36 10 5 3 0 0 82 8 4882

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 32 20 12 9 0 0 59 21 264
2020 Not a person with a disability 39 35 15 7 4 0 0 74 11 3829
2019 Person with a disability 27 28 22 12 10 1 0 56 22 214
2019 Not a person with a disability 33 34 17 10 6 1 0 67 16 4168
2018 Person with a disability 21 29 21 14 14 2 0 50 28 209
2018 Not a person with a disability 29 34 19 11 7 1 0 63 18 4231
2017 Person with a disability 22 29 18 16 14 0 0 51 30 241
2017 Not a person with a disability 30 34 19 10 6 1 0 64 17 4539
2014 Person with a disability 22 27 21 14 15 0 0 50 29 232
2014 Not a person with a disability 28 37 18 10 6 1 0 66 17 4885

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 35 17 15 8 0 0 60 23 262
2020 Not a person with a disability 37 38 14 7 3 0 0 75 11 3814
2019 Person with a disability 26 30 22 13 8 1 0 56 22 212
2019 Not a person with a disability 31 37 17 10 6 0 0 68 16 4151
2018 Person with a disability 20 31 20 18 11 0 0 51 29 207
2018 Not a person with a disability 28 36 18 12 6 0 0 64 18 4221
2017 Person with a disability 21 27 19 20 12 0 0 49 33 241
2017 Not a person with a disability 29 36 17 12 6 0 0 65 18 4543
2014 Person with a disability 21 30 19 15 14 0 0 51 30 232
2014 Not a person with a disability 27 39 17 11 6 0 0 66 17 4883

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 23 21 12 12 4 1 53 25 265
2020 Not a person with a disability 33 28 18 11 6 3 0 63 18 3836
2019 Person with a disability 27 24 18 15 12 4 0 53 28 214
2019 Not a person with a disability 27 25 21 14 9 4 1 54 24 4176
2018 Person with a disability 20 21 20 17 16 6 0 44 35 210
2018 Not a person with a disability 24 25 22 15 11 3 0 51 26 4231
2017 Person with a disability 19 20 22 20 15 3 0 41 36 241
2017 Not a person with a disability 26 26 19 14 10 5 1 55 25 4540
2014 Person with a disability 19 27 18 16 16 4 0 48 33 232
2014 Not a person with a disability 24 28 20 13 10 5 0 55 24 4886
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 28 34 37 264
2020 Not a person with a disability 21 44 35 3850
2019 Person with a disability 25 30 44 214
2019 Not a person with a disability 24 38 38 4183
2018 Person with a disability 27 32 40 210
2018 Not a person with a disability 24 38 38 4240
2017 Person with a disability 26 30 43 241
2017 Not a person with a disability 23 41 36 4546
2014 Person with a disability 28 37 35 232
2014 Not a person with a disability 21 43 36 4885

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 25 31 35 4 3 3 75
2020 Not a person with a disability 18 42 27 4 5 3 805
2019 Person with a disability 18 30 26 4 6 16 56
2019 Not a person with a disability 15 32 30 4 15 5 983
2018 Person with a disability 20 17 42 6 3 12 56
2018 Not a person with a disability 16 32 32 5 9 6 986
2017 Person with a disability 25 22 27 10 6 10 64
2017 Not a person with a disability 17 36 27 6 9 5 1040
2014 Person with a disability 14 26 29 13 9999 17 63
2014 Not a person with a disability 16 37 25 11 9999 11 1042
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 265
2020 Not a person with a disability 8 92 3845
2019 Person with a disability 24 76 214
2019 Not a person with a disability 11 89 4171
2018 Person with a disability 26 74 208
2018 Not a person with a disability 12 88 4242

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 59
2020 Not a person with a disability 45 55 322
2019 Person with a disability 47 53 51
2019 Not a person with a disability 51 49 447
2018 Person with a disability 47 53 55
2018 Not a person with a disability 49 51 528

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 68 32 59
2020 Not a person with a disability 57 43 322
2019 Person with a disability 67 33 51
2019 Not a person with a disability 56 44 447
2018 Person with a disability 78 22 55
2018 Not a person with a disability 58 42 528

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 59
2020 Not a person with a disability 6 94 322
2018 Person with a disability 9 91 55
2018 Not a person with a disability 3 97 528

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 14 86 55
2018 Not a person with a disability 11 89 528

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 59
2020 Not a person with a disability 6 94 322

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 59
2020 Not a person with a disability 35 65 322
2019 Person with a disability 26 74 51
2019 Not a person with a disability 41 59 439
2018 Person with a disability 38 62 55
2018 Not a person with a disability 39 61 527

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 59
2020 Not a person with a disability 41 59 322
2019 Person with a disability 50 50 51
2019 Not a person with a disability 39 61 439
2018 Person with a disability 50 50 55
2018 Not a person with a disability 42 58 527

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 56 44 59
2020 Not a person with a disability 45 55 322
2019 Person with a disability 58 42 51
2019 Not a person with a disability 44 56 439
2018 Person with a disability 64 36 55
2018 Not a person with a disability 43 57 527

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 59
2020 Not a person with a disability 35 65 322
2019 Person with a disability 46 54 51
2019 Not a person with a disability 36 64 439
2018 Person with a disability 48 52 55
2018 Not a person with a disability 39 61 527

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 46 54 59
2020 Not a person with a disability 31 69 322
2019 Person with a disability 28 72 51
2019 Not a person with a disability 29 71 439
2018 Person with a disability 43 57 55
2018 Not a person with a disability 35 65 527

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 59
2020 Not a person with a disability 52 48 322
2019 Person with a disability 52 48 51
2019 Not a person with a disability 52 48 439
2018 Person with a disability 53 47 55
2018 Not a person with a disability 49 51 527

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 59
2020 Not a person with a disability 31 69 322
2019 Person with a disability 43 57 51
2019 Not a person with a disability 31 69 439
2018 Person with a disability 38 62 55
2018 Not a person with a disability 28 72 527

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 51
2019 Not a person with a disability 4 96 439
2018 Person with a disability 13 87 55
2018 Not a person with a disability 7 93 527

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 59
2020 Not a person with a disability 11 89 322
2019 Person with a disability 16 84 51
2019 Not a person with a disability 11 89 439
2018 Person with a disability 19 81 55
2018 Not a person with a disability 12 88 527

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 55 45 59
2020 Not a person with a disability 52 48 322
2019 Person with a disability 56 44 51
2019 Not a person with a disability 45 55 439
2018 Person with a disability 68 32 55
2018 Not a person with a disability 49 51 527

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 59
2020 Not a person with a disability 19 81 322
2019 Person with a disability 19 81 51
2019 Not a person with a disability 28 72 439
2018 Person with a disability 29 71 55
2018 Not a person with a disability 26 74 527

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 59
2020 Not a person with a disability 17 83 322
2019 Person with a disability 31 69 51
2019 Not a person with a disability 16 84 439
2018 Person with a disability 30 70 55
2018 Not a person with a disability 13 87 527

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 59
2020 Not a person with a disability 55 45 322
2019 Person with a disability 39 61 51
2019 Not a person with a disability 56 44 436
2018 Person with a disability 49 51 55
2018 Not a person with a disability 56 44 528

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 59
2020 Not a person with a disability 21 79 322
2019 Person with a disability 21 79 51
2019 Not a person with a disability 27 73 436
2018 Person with a disability 21 79 55
2018 Not a person with a disability 29 71 528

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 51
2019 Not a person with a disability 8 92 436
2018 Person with a disability 9 91 55
2018 Not a person with a disability 9 91 528

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 59
2020 Not a person with a disability 18 82 322
2019 Person with a disability 31 69 51
2019 Not a person with a disability 20 80 436
2018 Person with a disability 36 64 55
2018 Not a person with a disability 19 81 528

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 59
2020 Not a person with a disability 11 89 322
2018 Person with a disability 16 84 55
2018 Not a person with a disability 13 87 528

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 51
2019 Not a person with a disability 7 93 436
2018 Person with a disability 22 78 55
2018 Not a person with a disability 7 93 528

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 51
2019 Not a person with a disability 14 86 436
2018 Person with a disability 14 86 55
2018 Not a person with a disability 11 89 528

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 59
2020 Not a person with a disability 8 92 322
2019 Person with a disability 18 82 51
2019 Not a person with a disability 11 89 436
2018 Person with a disability 13 87 55
2018 Not a person with a disability 8 92 528

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 32 68 59
2020 Not a person with a disability 25 75 322
2019 Person with a disability 40 60 51
2019 Not a person with a disability 24 76 436
2018 Person with a disability 17 83 55
2018 Not a person with a disability 23 77 528

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 25 75 46
2019 Not a person with a disability 24 76 404
2018 Person with a disability 18 82 43
2018 Not a person with a disability 18 82 492

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 30 70 46
2019 Not a person with a disability 11 89 404
2018 Person with a disability 20 80 43
2018 Not a person with a disability 12 88 492

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 39 61 46
2019 Not a person with a disability 32 68 404
2018 Person with a disability 34 66 43
2018 Not a person with a disability 28 72 492

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 17 83 43
2018 Not a person with a disability 9 91 492

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 69 31 46
2019 Not a person with a disability 48 52 404
2018 Person with a disability 64 36 43
2018 Not a person with a disability 44 56 492

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 46
2019 Not a person with a disability 2 98 404

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 70 30 46
2019 Not a person with a disability 56 44 404
2018 Person with a disability 67 33 43
2018 Not a person with a disability 51 49 492

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 25 75 46
2019 Not a person with a disability 12 88 404
2018 Person with a disability 25 75 43
2018 Not a person with a disability 13 87 492

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 17 20 16 10 16 5 42 33 265
2020 Not a person with a disability 22 20 17 7 5 23 6 59 16 3836
2019 Person with a disability 12 17 19 13 15 18 6 38 37 215
2019 Not a person with a disability 17 21 20 9 7 20 6 51 21 4180
2018 Person with a disability 9 13 25 13 22 15 4 27 42 209
2018 Not a person with a disability 16 22 21 10 7 19 5 50 22 4232
2017 Person with a disability 8 14 21 16 19 17 5 28 45 241
2017 Not a person with a disability 16 21 19 9 9 20 6 50 24 4547
2014 Person with a disability 12 15 21 14 21 15 2 33 42 232
2014 Not a person with a disability 18 22 19 9 7 19 6 53 22 4886

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 31 16 13 8 7 0 60 23 265
2020 Not a person with a disability 35 34 16 6 3 6 0 74 9 3838
2019 Person with a disability 25 30 19 10 10 6 1 59 21 214
2019 Not a person with a disability 32 33 17 7 4 5 1 70 12 4175
2018 Person with a disability 19 28 19 14 16 4 1 49 31 208
2018 Not a person with a disability 28 36 18 8 4 5 1 68 13 4232
2017 Person with a disability 17 27 20 15 13 5 1 48 31 240
2017 Not a person with a disability 26 35 17 8 6 7 1 66 15 4545
2014 Person with a disability 26 26 16 9 17 6 0 55 28 232
2014 Not a person with a disability 30 35 17 7 5 6 1 69 12 4884
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 264
2020 Not a person with a disability 6 94 3841
2019 Person with a disability 23 77 215
2019 Not a person with a disability 6 94 4170
2018 Person with a disability 23 77 210
2018 Not a person with a disability 8 92 4231

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 42
2020 Not a person with a disability 31 69 231
2019 Person with a disability 38 62 49
2019 Not a person with a disability 33 67 262
2018 Person with a disability 44 56 48
2018 Not a person with a disability 31 69 327

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 74 26 42
2020 Not a person with a disability 80 20 231
2019 Person with a disability 69 31 49
2019 Not a person with a disability 79 21 262
2018 Person with a disability 82 18 48
2018 Not a person with a disability 80 20 327

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 42
2020 Not a person with a disability 0 100 231

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 10 90 48
2018 Not a person with a disability 9 91 327

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 42
2020 Not a person with a disability 36 64 231
2018 Person with a disability 10 90 48
2018 Not a person with a disability 32 68 325

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 10 90 48
2018 Not a person with a disability 29 71 325

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 10 90 48
2018 Not a person with a disability 11 89 325

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 42
2020 Not a person with a disability 23 77 231
2019 Person with a disability 28 72 49
2019 Not a person with a disability 30 70 256
2018 Person with a disability 28 72 48
2018 Not a person with a disability 27 73 325

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 42
2020 Not a person with a disability 28 72 231
2019 Person with a disability 24 76 49
2019 Not a person with a disability 29 71 256
2018 Person with a disability 23 77 48
2018 Not a person with a disability 29 71 325

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 49
2019 Not a person with a disability 2 98 256

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 49
2019 Not a person with a disability 20 80 256
2018 Person with a disability 21 79 48
2018 Not a person with a disability 14 86 325

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 62 38 42
2020 Not a person with a disability 3 97 231
2019 Person with a disability 73 27 49
2019 Not a person with a disability 4 96 256
2018 Person with a disability 75 25 48
2018 Not a person with a disability 2 98 325

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 42
2020 Not a person with a disability 0 100 231

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 42
2020 Not a person with a disability 16 84 231
2019 Person with a disability 14 86 49
2019 Not a person with a disability 20 80 256
2018 Person with a disability 16 84 48
2018 Not a person with a disability 17 83 325

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 36 64 42
2020 Not a person with a disability 25 75 231
2019 Person with a disability 29 71 48
2019 Not a person with a disability 26 74 256
2018 Person with a disability 23 77 48
2018 Not a person with a disability 23 77 327

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 42
2020 Not a person with a disability 10 90 231
2019 Person with a disability 23 77 48
2019 Not a person with a disability 11 89 256
2018 Person with a disability 10 90 48
2018 Not a person with a disability 14 86 327

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 24 76 42
2020 Not a person with a disability 15 85 231
2019 Person with a disability 31 69 48
2019 Not a person with a disability 15 85 256
2018 Person with a disability 31 69 48
2018 Not a person with a disability 14 86 327

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 48
2019 Not a person with a disability 8 92 256
2018 Person with a disability 10 90 48
2018 Not a person with a disability 5 95 327

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 48
2019 Not a person with a disability 11 89 256

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 22 78 48
2019 Not a person with a disability 7 93 256
2018 Person with a disability 18 82 48
2018 Not a person with a disability 6 94 327

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 42
2020 Not a person with a disability 55 45 231
2019 Person with a disability 28 72 48
2019 Not a person with a disability 51 49 256
2018 Person with a disability 37 63 48
2018 Not a person with a disability 55 45 327

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 30 70 35
2019 Not a person with a disability 12 88 224
2018 Person with a disability 12 88 43
2018 Not a person with a disability 17 83 311

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 35
2019 Not a person with a disability 2 98 224

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 43
2018 Not a person with a disability 2 98 311

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 35
2019 Not a person with a disability 5 95 224

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 37 63 35
2019 Not a person with a disability 24 76 224
2018 Person with a disability 29 71 43
2018 Not a person with a disability 25 75 311

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 51 49 35
2019 Not a person with a disability 42 58 224
2018 Person with a disability 63 37 43
2018 Not a person with a disability 40 60 311

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 63 37 35
2019 Not a person with a disability 63 37 224
2018 Person with a disability 61 39 43
2018 Not a person with a disability 60 40 311

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 21 79 43
2018 Not a person with a disability 11 89 311

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 15 27 9 7 22 3 41 22 265
2020 Not a person with a disability 22 20 18 4 2 28 6 63 9 3836
2019 Person with a disability 16 14 25 8 10 22 5 41 24 212
2019 Not a person with a disability 19 19 22 4 3 25 7 56 11 4170
2018 Person with a disability 13 17 25 11 13 17 5 38 30 209
2018 Not a person with a disability 18 22 24 5 3 24 5 56 11 4236
2017 Person with a disability 9 17 25 11 8 24 8 37 28 238
2017 Not a person with a disability 17 20 21 4 4 28 6 56 11 4545
2014 Person with a disability 14 13 25 8 13 22 5 37 29 232
2014 Not a person with a disability 19 20 20 4 3 27 6 59 10 4885

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 28 20 8 8 8 1 60 18 265
2020 Not a person with a disability 36 33 17 4 2 8 1 75 7 3836
2019 Person with a disability 29 27 17 10 7 9 1 62 20 212
2019 Not a person with a disability 34 32 18 4 3 7 1 73 7 4176
2018 Person with a disability 22 28 19 12 10 6 2 55 24 208
2018 Not a person with a disability 29 36 20 4 3 7 1 71 8 4235
2017 Person with a disability 21 32 19 9 8 9 2 60 19 241
2017 Not a person with a disability 30 33 18 4 3 11 1 72 9 4538
2014 Person with a disability 30 25 17 8 12 7 1 59 22 232
2014 Not a person with a disability 32 34 17 4 2 10 1 75 7 4881
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 23 17 15 18 0 1 49 33 264
2020 Not a person with a disability 27 26 22 13 12 0 1 53 24 3847

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 28 24 13 11 0 1 51 25 263
2020 Not a person with a disability 27 29 24 11 9 0 0 56 20 3835
2019 Person with a disability 15 24 23 15 23 0 0 39 38 214
2019 Not a person with a disability 19 29 23 14 14 0 1 48 29 4179
2018 Person with a disability 15 23 23 14 25 0 0 38 39 210
2018 Not a person with a disability 14 27 25 15 19 0 1 41 34 4234
2017 Person with a disability 16 15 23 17 28 0 1 31 45 240
2017 Not a person with a disability 16 24 22 16 21 0 1 41 37 4543

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 25 22 16 16 0 1 45 33 264
2020 Not a person with a disability 20 29 26 15 10 0 0 49 24 3842
2019 Person with a disability 20 25 24 18 13 0 0 45 31 215
2019 Not a person with a disability 21 30 26 14 9 0 0 51 22 4173
2018 Person with a disability 12 30 24 19 14 0 0 43 33 210
2018 Not a person with a disability 17 28 29 16 11 0 0 45 27 4227
2017 Person with a disability 13 23 25 20 18 0 1 37 38 239
2017 Not a person with a disability 17 29 27 16 10 0 1 47 26 4541

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 31 18 11 11 0 1 60 22 263
2020 Not a person with a disability 32 33 20 8 5 0 1 66 13 3825
2019 Person with a disability 28 26 23 12 9 0 2 55 22 213
2019 Not a person with a disability 30 34 20 9 5 0 1 65 15 4156
2018 Person with a disability 17 34 26 12 10 0 1 52 22 206
2018 Not a person with a disability 24 32 24 12 6 0 1 57 18 4214
2017 Person with a disability 17 28 27 15 13 0 0 46 27 241
2017 Not a person with a disability 25 33 21 12 7 0 2 59 19 4524

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 22 22 15 18 0 0 44 34 263
2020 Not a person with a disability 24 27 23 14 11 0 1 51 25 3827
2019 Person with a disability 17 23 21 18 20 0 0 40 39 211
2019 Not a person with a disability 19 26 23 16 15 0 1 46 31 4154
2018 Person with a disability 14 19 22 19 25 0 1 34 44 208
2018 Not a person with a disability 16 23 24 18 17 0 1 40 36 4213
2017 Person with a disability 14 20 24 18 24 1 0 34 42 240
2017 Not a person with a disability 17 24 23 19 15 1 2 42 34 4544

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 25 11 5 9 0 4 73 15 264
2020 Not a person with a disability 46 26 13 6 5 0 3 75 11 3805
2019 Person with a disability 45 24 10 7 6 0 8 75 15 213
2019 Not a person with a disability 48 26 12 6 4 0 4 77 10 4161
2018 Person with a disability 39 26 9 8 10 0 9 71 19 206
2018 Not a person with a disability 43 26 14 6 5 0 5 73 12 4215
2017 Person with a disability 37 24 14 7 9 1 8 67 17 240
2017 Not a person with a disability 40 27 14 7 5 0 7 72 12 4529

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 28 18 15 16 0 0 50 31 265
2020 Not a person with a disability 27 29 23 11 8 0 0 57 20 3836
2019 Person with a disability 24 24 19 16 16 0 0 49 32 214
2019 Not a person with a disability 29 31 21 10 8 0 1 60 18 4176
2018 Person with a disability 17 25 25 13 19 0 1 42 32 209
2018 Not a person with a disability 25 29 23 11 10 0 0 55 22 4220
2017 Person with a disability 19 23 27 15 16 0 0 42 31 240
2017 Not a person with a disability 24 31 24 12 8 0 0 56 21 4532

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 24 20 11 13 0 7 53 26 263
2020 Not a person with a disability 28 25 20 11 10 1 5 56 22 3834

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 33 19 13 10 0 0 58 23 262
2020 Not a person with a disability 33 35 20 7 3 1 1 69 10 3837
2019 Person with a disability 19 38 21 15 6 0 1 58 21 215
2019 Not a person with a disability 28 36 22 9 4 1 1 64 14 4166
2018 Person with a disability 18 30 25 15 10 0 1 49 26 210
2018 Not a person with a disability 22 36 25 10 5 1 1 59 16 4224
2017 Person with a disability 17 33 23 14 10 1 1 51 25 240
2017 Not a person with a disability 25 34 23 11 6 1 1 60 17 4524

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 29 22 16 9 0 2 52 25 264
2020 Not a person with a disability 26 34 23 10 5 1 1 61 16 3835
2019 Person with a disability 19 28 24 16 11 0 1 47 28 214
2019 Not a person with a disability 23 33 24 13 7 1 0 56 20 4169
2018 Person with a disability 14 28 28 17 13 0 0 42 29 210
2018 Not a person with a disability 19 32 27 14 7 0 1 51 22 4222
2017 Person with a disability 12 29 26 19 11 1 1 42 31 240
2017 Not a person with a disability 20 32 25 14 8 1 1 53 22 4526

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 33 18 15 8 0 0 59 23 264
2020 Not a person with a disability 33 33 20 9 4 0 1 66 14 3834
2019 Person with a disability 24 30 20 18 8 0 0 55 26 214
2019 Not a person with a disability 28 32 20 12 7 0 0 61 19 4164
2018 Person with a disability 20 25 22 20 13 0 1 45 33 208
2018 Not a person with a disability 22 33 24 13 7 0 1 56 20 4220
2017 Person with a disability 19 26 28 17 9 0 0 46 26 239
2017 Not a person with a disability 23 35 21 12 7 0 1 58 20 4530

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 26 13 10 13 0 0 63 23 262
2020 Not a person with a disability 44 28 15 7 6 1 1 72 13 3810
2019 Person with a disability 34 29 13 10 12 0 1 64 22 215
2019 Not a person with a disability 38 30 15 9 7 1 0 69 16 4160

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 28 20 12 11 0 1 58 22 263
2020 Not a person with a disability 31 33 21 9 5 0 1 65 14 3838

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 30 18 13 14 0 0 55 27 263
2020 Not a person with a disability 25 32 22 12 8 0 0 57 20 3837
2019 Person with a disability 23 26 21 15 13 0 0 50 28 215
2019 Not a person with a disability 28 30 21 11 8 0 0 59 20 4149
2018 Person with a disability 22 27 22 12 15 0 0 49 28 208
2018 Not a person with a disability 23 30 24 14 8 0 0 53 22 4204
2017 Person with a disability 22 28 20 17 11 0 1 51 29 238
2017 Not a person with a disability 24 33 22 11 8 1 1 58 19 4519

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 28 17 5 6 0 0 72 11 262
2020 Not a person with a disability 47 30 15 5 3 0 1 77 8 3823
2019 Person with a disability 45 28 11 8 6 0 1 74 14 212
2019 Not a person with a disability 51 27 13 5 3 0 1 79 8 4154
2018 Person with a disability 38 28 14 8 10 0 2 68 18 206
2018 Not a person with a disability 47 28 14 7 3 0 1 76 10 4208
2017 Person with a disability 38 28 15 11 6 0 2 67 17 241
2017 Not a person with a disability 53 26 12 5 3 0 1 80 8 4544

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 36 20 11 10 0 0 59 21 263
2020 Not a person with a disability 30 37 21 8 4 0 0 67 12 3817

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 19 9 8 5 0 2 78 13 263
2020 Not a person with a disability 67 20 6 2 1 1 4 91 3 3816
2019 Person with a disability 44 25 13 8 8 0 3 71 16 214
2019 Not a person with a disability 70 14 6 2 1 1 6 91 3 4161
2018 Person with a disability 47 18 16 9 9 0 1 66 18 208
2018 Not a person with a disability 66 18 7 3 2 1 3 88 5 4212

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 10 10 6 6 1 2 76 13 262
2020 Not a person with a disability 77 12 5 2 2 1 2 91 5 3824
2019 Person with a disability 52 19 9 7 11 0 3 73 18 213
2019 Not a person with a disability 70 13 7 4 4 0 2 86 8 4169
2018 Person with a disability 49 19 9 7 12 2 3 71 20 209
2018 Not a person with a disability 67 15 7 4 4 1 2 84 9 4212
2017 Person with a disability 49 18 14 8 8 1 3 69 17 240
2017 Not a person with a disability 67 16 6 4 4 1 2 86 8 4543

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 23 9 3 4 1 2 84 8 264
2020 Not a person with a disability 64 22 9 3 2 0 1 87 5 3816
2019 Person with a disability 49 29 11 5 4 1 1 80 9 214
2019 Not a person with a disability 52 28 11 5 3 0 1 81 8 4154
2018 Person with a disability 42 28 17 6 5 0 2 71 12 210
2018 Not a person with a disability 47 30 13 6 4 0 1 78 9 4223
2017 Person with a disability 46 26 15 9 3 0 0 73 12 240
2017 Not a person with a disability 50 30 11 5 3 0 2 81 8 4533

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 17 10 7 10 1 2 73 17 262
2020 Not a person with a disability 66 17 8 4 4 0 1 85 7 3826
2019 Person with a disability 47 16 13 8 13 1 1 65 22 214
2019 Not a person with a disability 58 21 10 5 5 0 1 81 10 4150
2018 Person with a disability 38 23 16 11 11 0 0 61 22 208
2018 Not a person with a disability 51 24 12 7 6 0 1 76 12 4218
2017 Person with a disability 40 23 16 12 9 0 1 63 21 241
2017 Not a person with a disability 54 23 10 7 5 0 2 78 12 4533

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 8 3 1 1 0 30 93 2 263
2020 Not a person with a disability 59 11 5 2 1 0 23 91 3 3831
2019 Person with a disability 47 8 5 1 2 2 34 87 5 212
2019 Not a person with a disability 55 12 5 2 1 0 24 89 4 4147
2018 Person with a disability 43 8 7 1 2 0 39 83 6 209
2018 Not a person with a disability 48 13 6 3 1 0 29 86 6 4196
2017 Person with a disability 46 15 6 2 0 0 31 89 3 241
2017 Not a person with a disability 49 14 6 2 1 0 27 87 5 4535

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 17 9 3 1 0 4 87 4 265
2020 Not a person with a disability 66 21 7 2 1 0 3 90 3 3848
2019 Person with a disability 61 18 9 3 2 2 5 85 6 210
2019 Not a person with a disability 63 21 8 2 1 0 4 88 4 4155
2018 Person with a disability 53 23 8 3 4 1 9 84 7 208
2018 Not a person with a disability 58 23 10 3 1 0 5 85 5 4209
2017 Person with a disability 61 19 10 2 3 0 6 85 5 238
2017 Not a person with a disability 59 22 8 3 1 1 6 87 4 4518

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 15 8 5 7 1 2 79 12 265
2020 Not a person with a disability 65 19 7 4 4 0 1 85 8 3836
2019 Person with a disability 57 14 8 8 7 1 4 75 16 213
2019 Not a person with a disability 62 18 8 4 6 0 2 82 10 4174
2018 Person with a disability 47 19 13 7 10 0 4 69 17 209
2018 Not a person with a disability 58 19 8 5 7 0 3 80 12 4226
2017 Person with a disability 50 19 13 8 8 1 3 71 16 239
2017 Not a person with a disability 57 20 8 5 6 1 4 80 11 4539

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 31 22 11 4 0 1 63 15 265
2020 Not a person with a disability 44 33 15 5 2 0 1 78 7 3842
2019 Person with a disability 33 35 18 9 3 0 1 69 12 214
2019 Not a person with a disability 51 30 13 3 2 0 1 82 5 4163
2018 Person with a disability 35 28 22 6 7 0 2 64 13 209
2018 Not a person with a disability 46 32 14 4 2 0 2 79 6 4218
2017 Person with a disability 30 35 20 9 4 0 2 67 13 240
2017 Not a person with a disability 48 32 12 4 2 0 2 81 6 4536

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 36 26 11 8 0 0 55 19 265
2020 Not a person with a disability 24 41 24 7 4 0 0 65 11 3844

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 29 34 19 11 0 0 36 30 265
2020 Not a person with a disability 13 35 35 12 4 0 0 49 16 3846
2019 Person with a disability 7 26 39 18 10 0 0 33 28 215
2019 Not a person with a disability 16 35 34 11 3 0 0 51 15 4181
2018 Person with a disability 7 22 38 21 13 0 0 29 33 210
2018 Not a person with a disability 11 33 38 14 4 0 0 44 18 4242
2017 Person with a disability 3 21 41 21 12 2 0 24 34 241
2017 Not a person with a disability 10 31 40 13 5 0 0 41 19 4552

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 22 38 15 5 0 0 19 43 265
2020 Not a person with a disability 8 19 41 23 10 0 0 32 27 3835
2019 Person with a disability 19 23 41 15 3 0 0 18 42 213
2019 Not a person with a disability 8 18 40 24 10 0 0 34 26 4149
2018 Person with a disability 19 31 30 16 4 0 0 20 50 208
2018 Not a person with a disability 8 19 40 23 9 0 0 32 27 4206
2017 Person with a disability 18 28 39 12 4 0 0 15 46 240
2017 Not a person with a disability 7 18 42 23 9 0 1 32 26 4533

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 39 12 9 2 1 0 77 11 264
2020 Not a person with a disability 43 42 9 3 1 1 0 86 5 3839
2019 Person with a disability 27 38 17 8 8 2 0 67 16 210
2019 Not a person with a disability 33 41 15 6 2 2 0 76 9 4157
2018 Person with a disability 25 32 17 15 10 1 0 58 25 208
2018 Not a person with a disability 30 44 15 7 3 1 0 75 10 4221
2017 Person with a disability 28 33 14 14 10 1 0 61 24 241
2017 Not a person with a disability 29 42 15 7 4 3 0 73 11 4539

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 31 12 15 9 3 0 63 25 263
2020 Not a person with a disability 36 35 14 8 4 2 0 73 12 3837

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 28 11 11 18 1 0 60 29 265
2020 Not a person with a disability 40 29 12 10 7 1 0 70 17 3838

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 25 13 5 10 5 0 71 16 263
2020 Not a person with a disability 49 29 13 4 3 2 1 80 7 3834

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 27 16 17 11 2 0 55 28 264
2020 Not a person with a disability 34 35 17 9 4 1 0 70 13 3847
2019 Person with a disability 18 30 17 18 16 2 0 49 34 215
2019 Not a person with a disability 23 37 19 13 7 1 0 61 20 4168
2018 Person with a disability 13 26 19 14 26 2 0 40 41 210
2018 Not a person with a disability 21 37 19 14 8 1 0 59 22 4227
2017 Person with a disability 10 28 18 21 21 2 0 39 43 240
2017 Not a person with a disability 19 38 18 14 9 1 0 58 24 4541

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 41 13 12 3 0 0 73 14 265
2020 Not a person with a disability 33 44 11 10 2 0 0 77 12 3844

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 37 13 12 4 1 0 70 17 263
2020 Not a person with a disability 32 41 14 10 3 1 0 73 13 3835

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 37 20 8 5 0 1 67 13 259
2020 Not a person with a disability 33 42 16 6 2 1 1 76 8 3812

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 32 15 8 5 1 2 71 14 263
2020 Not a person with a disability 42 40 11 5 1 1 0 82 6 3841

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 13 11 1 0 10 6 86 1 264
2020 Not a person with a disability 57 22 6 1 1 9 4 92 2 3845

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 33 8 3 2 2 0 87 5 264
2020 Not a person with a disability 50 36 8 3 1 1 0 88 4 3830

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 28 9 7 9 1 0 74 17 264
2020 Not a person with a disability 51 30 8 6 4 1 0 81 10 3829

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 27 9 8 8 1 0 75 16 264
2020 Not a person with a disability 49 32 10 6 3 1 0 82 9 3825

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 44 10 4 2 2 0 84 6 50
2020 Not a person with a disability 23 50 14 10 3 1 0 73 13 873
2019 Person with a disability 22 46 11 9 12 0 0 68 21 45
2019 Not a person with a disability 18 43 15 16 5 1 2 63 21 950

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 94 6 50
2020 Not a person with a disability 92 8 876

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 34 10 17 17 0 2 54 35 47
2020 Not a person with a disability 18 37 19 19 7 0 0 55 26 807
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 263
2020 Not a person with a disability 8 92 3831

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 262
2020 Not a person with a disability 11 89 3826
2019 Person with a disability 62 38 215
2019 Not a person with a disability 14 86 4176
2017 Person with a disability 55 45 240
2017 Not a person with a disability 14 86 4543
2014 Person with a disability 55 45 231
2014 Not a person with a disability 13 87 4878

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 92 8 124
2020 Not a person with a disability 29 71 418

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 88 12 124
2020 Not a person with a disability 76 24 417
2019 Person with a disability 88 12 132
2019 Not a person with a disability 81 19 594
2017 Person with a disability 81 19 133
2017 Not a person with a disability 72 28 626
2014 Person with a disability 76 24 127
2014 Not a person with a disability 74 26 610

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 30 6 6 8 0 0 79 15 109
2020 Not a person with a disability 49 35 11 3 1 0 0 84 5 317
2019 Person with a disability 50 30 3 8 9 0 0 80 16 114
2019 Not a person with a disability 51 30 9 6 3 1 0 82 9 474
2017 Person with a disability 43 35 5 12 6 0 0 78 18 107
2017 Not a person with a disability 49 35 5 7 2 1 1 86 9 454
2014 Person with a disability 48 23 8 11 10 0 0 71 21 97
2014 Not a person with a disability 47 38 7 6 2 1 0 85 8 451

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 29 7 5 9 1 1 79 14 265
2020 Not a person with a disability 45 33 10 5 2 3 3 82 7 3840
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 40 25 1 54 46 265
2020 Not a person with a disability 34 45 20 1 57 43 3856

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 92
2020 Not a person with a disability 34 66 1282

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 16 12 22 43 1 1 21 66 92
2020 Not a person with a disability 8 18 18 22 27 1 5 28 52 1278

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 2 14 9 19 53 0 3 17 74 92
2020 Not a person with a disability 6 15 18 21 37 1 2 21 60 1279

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 18 14 11 11 3 6 60 24 265
2020 Not a person with a disability 41 21 13 7 6 2 9 70 15 3845
2019 Person with a disability 32 17 21 9 13 0 8 54 24 212
2019 Not a person with a disability 40 20 15 8 9 1 7 65 19 4135
2018 Person with a disability 35 15 17 9 14 0 9 56 25 208
2018 Not a person with a disability 37 19 15 9 10 1 8 62 21 4225
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