2020 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 46 4 11 3 0 0 82 14 2974
2020 First official language - French 35 46 5 10 3 0 0 82 13 1157

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 12 2 1 1 0 1 96 2 2960
2020 First official language - French 58 32 4 4 1 0 0 91 5 1153
2017 First official language - English 77 17 3 2 1 0 1 95 2 3414
2017 First official language - French 44 41 7 6 2 0 0 85 8 1388
2014 First official language - English 78 16 3 2 1 0 1 95 2 3728
2014 First official language - French 45 40 5 7 2 1 0 86 9 1411

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 39 8 9 2 0 0 80 12 2974
2020 First official language - French 33 40 12 11 3 0 1 74 14 1154
2019 First official language - English 44 37 6 10 3 0 0 81 13 3261
2019 First official language - French 38 40 8 10 4 0 0 79 14 1184
2017 First official language - English 43 35 5 11 5 0 0 79 16 3406
2017 First official language - French 31 42 10 10 6 0 0 73 16 1389
2014 First official language - English 45 34 6 10 5 0 0 79 15 3727
2014 First official language - French 34 38 9 12 7 0 0 72 19 1412

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 40 11 13 5 0 0 71 18 2965
2020 First official language - French 29 40 15 12 3 0 0 69 15 1149
2019 First official language - English 24 38 14 17 8 0 0 62 25 3263
2019 First official language - French 22 39 16 16 7 0 0 61 23 1182
2018 First official language - English 21 44 9 18 7 0 0 66 25 3298
2018 First official language - French 17 46 13 17 7 0 0 63 24 1192
2017 First official language - English 22 40 10 18 10 0 0 62 28 3415
2017 First official language - French 18 42 17 16 8 0 0 60 23 1388
2014 First official language - English 20 38 10 21 11 0 0 58 32 3726
2014 First official language - French 15 42 16 17 9 0 0 58 26 1413

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 36 8 5 3 0 1 84 8 2953
2020 First official language - French 42 43 7 6 2 0 0 85 8 1146
2019 First official language - English 46 37 8 7 2 0 0 83 9 3244
2019 First official language - French 42 43 8 5 2 0 0 85 7 1175
2017 First official language - English 47 36 7 7 3 0 0 83 10 3409
2017 First official language - French 35 50 7 6 1 0 0 86 7 1388
2014 First official language - English 47 36 7 7 3 0 0 84 10 3726
2014 First official language - French 35 46 9 7 2 0 0 81 9 1410

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 33 10 8 4 0 0 78 12 2967
2020 First official language - French 40 35 13 8 4 0 1 75 12 1153
2019 First official language - English 42 33 10 9 6 0 0 75 15 3255
2019 First official language - French 34 36 14 9 6 1 1 71 15 1186
2018 First official language - English 39 35 11 9 5 0 0 75 15 3297
2018 First official language - French 31 34 16 10 8 0 1 65 19 1189
2017 First official language - English 40 34 10 9 7 0 0 74 16 3412
2017 First official language - French 29 36 15 11 7 1 1 66 19 1387
2014 First official language - English 37 34 11 11 7 1 0 71 18 3728
2014 First official language - French 25 36 17 12 8 0 1 62 21 1411

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 39 11 7 4 0 0 78 11 2973
2020 First official language - French 34 43 13 7 2 0 0 77 10 1156
2019 First official language - English 34 41 12 8 5 0 0 75 13 3265
2019 First official language - French 29 44 16 7 4 0 0 73 11 1184
2018 First official language - English 31 44 12 9 5 0 0 74 14 3275
2018 First official language - French 23 47 16 9 5 0 0 70 14 1187
2017 First official language - English 33 43 10 9 5 0 0 76 14 3419
2017 First official language - French 25 48 16 8 4 0 0 73 12 1387
2014 First official language - English 30 46 10 8 6 0 0 76 14 3731
2014 First official language - French 24 50 16 8 3 0 0 73 11 1412

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 36 14 11 7 0 0 68 18 2978
2020 First official language - French 27 39 20 10 5 0 0 65 15 1158
2019 First official language - English 26 37 15 14 8 0 0 63 22 3260
2019 First official language - French 22 40 20 13 5 0 0 62 18 1184
2018 First official language - English 24 35 16 14 10 0 0 59 24 3290
2018 First official language - French 19 36 20 16 8 0 0 56 24 1190
2017 First official language - English 24 36 15 15 10 0 0 60 25 3416
2017 First official language - French 18 36 24 14 7 0 0 55 22 1390
2014 First official language - English 21 35 16 16 11 0 0 56 27 3729
2014 First official language - French 17 34 25 16 8 0 0 51 24 1413

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 42 11 9 3 0 0 77 12 2957
2020 First official language - French 29 45 16 7 3 0 0 74 10 1153
2019 First official language - English 30 43 11 12 5 0 0 72 16 3244
2019 First official language - French 23 47 17 9 4 0 0 70 13 1179
2018 First official language - English 29 40 13 13 5 0 0 70 18 3294
2018 First official language - French 19 45 18 12 6 0 0 64 19 1195
2017 First official language - English 28 42 12 12 5 0 0 71 18 3412
2017 First official language - French 20 47 16 13 4 0 0 67 16 1389

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 37 7 3 2 0 0 87 5 2970
2020 First official language - French 36 45 13 4 1 0 0 82 6 1151
2019 First official language - English 42 40 9 5 3 0 0 82 8 3248
2019 First official language - French 32 44 16 5 3 0 0 76 8 1182
2018 First official language - English 44 41 8 5 2 0 0 85 7 3297
2018 First official language - French 29 48 15 6 3 0 0 77 8 1191
2017 First official language - English 41 41 9 6 4 0 0 82 9 3414
2017 First official language - French 28 46 15 7 3 0 0 74 10 1386
2014 First official language - English 41 39 10 6 3 1 0 81 9 3730
2014 First official language - French 27 47 16 7 3 1 0 75 9 1411

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 38 12 9 6 0 0 73 15 2973
2020 First official language - French 26 39 19 10 5 0 0 66 15 1148
2019 First official language - English 29 38 14 11 7 0 0 67 19 3252
2019 First official language - French 24 38 21 11 6 0 0 62 17 1181
2018 First official language - English 28 38 13 13 8 0 0 66 21 3289
2018 First official language - French 20 37 21 15 7 0 0 57 22 1186
2017 First official language - English 28 38 12 12 10 0 0 66 22 3414
2017 First official language - French 18 40 21 13 7 0 0 59 21 1386

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 31 8 3 1 0 0 88 4 2957
2020 First official language - French 45 40 11 3 1 0 0 85 5 1146
2019 First official language - English 51 34 9 3 2 0 0 85 5 3245
2019 First official language - French 42 41 12 3 2 0 0 83 5 1173
2018 First official language - English 51 34 9 4 2 0 0 86 6 3265
2018 First official language - French 40 42 11 4 2 0 0 82 7 1188
2017 First official language - English 55 32 8 3 2 0 0 87 4 3405
2017 First official language - French 40 45 10 4 1 0 0 85 5 1385
2014 First official language - English 63 27 6 2 1 0 0 90 3 3728
2014 First official language - French 52 37 8 2 1 0 0 88 3 1412

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 39 12 9 4 0 0 74 14 2951
2020 First official language - French 25 39 18 12 5 0 0 65 17 1149
2019 First official language - English 28 41 13 11 6 0 0 70 17 3248
2019 First official language - French 23 39 19 11 6 0 1 63 18 1179
2018 First official language - English 26 41 13 12 8 0 0 67 20 3277
2018 First official language - French 17 39 19 17 8 0 0 57 24 1191
2017 First official language - English 29 42 11 11 7 0 0 71 18 3401
2017 First official language - French 20 41 18 14 6 0 0 61 20 1385
2014 First official language - English 22 42 11 15 9 0 0 64 24 3731
2014 First official language - French 16 38 21 15 9 0 0 55 24 1413

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 15 7 4 0 0 73 12 2975
2020 First official language - French 30 36 20 9 4 0 0 67 13 1157
2019 First official language - English 34 36 15 9 6 0 0 70 15 3252
2019 First official language - French 27 36 21 10 5 0 0 64 15 1183
2018 First official language - English 31 37 15 10 7 0 0 68 17 3280
2018 First official language - French 22 38 19 12 7 0 0 61 20 1182
2017 First official language - English 33 37 14 11 6 0 0 69 17 3404
2017 First official language - French 22 39 19 14 5 0 1 62 19 1384
2014 First official language - English 29 38 14 11 8 0 0 67 19 3728
2014 First official language - French 23 37 21 12 7 0 0 60 19 1412

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 41 12 8 4 0 0 76 12 2950
2020 First official language - French 29 44 17 8 2 0 0 73 10 1147
2019 First official language - English 31 41 13 10 5 0 0 72 15 3217
2019 First official language - French 25 42 19 11 3 0 0 67 14 1158
2018 First official language - English 29 38 14 12 7 0 0 67 18 3289
2018 First official language - French 20 40 19 14 7 0 0 60 21 1189
2017 First official language - English 31 39 13 10 6 0 0 70 16 3404
2017 First official language - French 21 41 21 12 4 0 0 62 16 1384
2014 First official language - English 30 38 15 11 6 0 0 68 17 3729
2014 First official language - French 21 42 21 10 5 0 0 64 15 1413

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 37 9 5 2 0 0 84 7 2968
2020 First official language - French 39 43 11 5 2 0 0 82 6 1153
2019 First official language - English 41 39 11 5 3 0 0 81 8 3265
2019 First official language - French 33 49 11 6 2 0 0 81 8 1186
2018 First official language - English 38 41 11 7 3 0 0 79 10 3291
2018 First official language - French 29 48 14 6 3 0 0 76 10 1192
2017 First official language - English 41 39 10 6 3 0 0 80 10 3402
2017 First official language - French 30 48 13 6 3 0 0 78 9 1382
2014 First official language - English 42 40 9 5 4 0 0 82 9 3730
2014 First official language - French 34 47 12 5 2 0 0 81 7 1413

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 33 18 7 5 0 0 70 12 2960
2020 First official language - French 39 34 16 8 2 0 0 74 10 1148
2019 First official language - English 37 34 17 7 4 0 0 71 11 3250
2019 First official language - French 35 36 18 7 3 0 0 72 10 1173
2018 First official language - English 35 32 19 8 5 0 0 68 13 3298
2018 First official language - French 32 37 17 9 5 0 0 69 14 1193
2017 First official language - English 34 35 18 7 4 0 1 71 12 3416
2017 First official language - French 29 41 18 7 3 0 1 71 10 1390
2014 First official language - English 33 35 20 7 4 0 1 69 11 3731
2014 First official language - French 31 39 19 7 3 0 1 71 10 1413

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 22 37 21 10 1 1 31 31 2969
2020 First official language - French 7 29 35 20 6 1 1 27 37 1157
2019 First official language - English 9 24 38 18 9 1 1 28 34 3262
2019 First official language - French 11 31 34 17 5 1 1 23 42 1186
2018 First official language - English 9 25 37 19 7 1 1 27 35 3288
2018 First official language - French 11 37 32 13 5 1 1 19 49 1184
2017 First official language - English 10 22 37 18 9 1 2 27 34 3402
2017 First official language - French 10 30 37 14 6 1 2 21 41 1383
2014 First official language - English 9 25 40 17 7 1 2 25 34 3723
2014 First official language - French 9 35 33 16 5 0 2 21 45 1410

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 16 29 27 17 2 1 45 25 2959
2020 First official language - French 11 21 30 22 11 3 1 35 34 1152
2019 First official language - English 13 22 29 21 13 1 1 35 36 3257
2019 First official language - French 18 29 25 16 9 3 1 25 48 1182
2018 First official language - English 15 23 28 21 10 1 1 32 38 3282
2018 First official language - French 25 30 23 12 7 2 1 20 56 1187
2017 First official language - English 14 20 29 20 13 2 3 34 35 3397
2017 First official language - French 19 27 28 13 8 3 2 22 49 1386
2014 First official language - English 13 23 30 19 10 2 2 31 38 3719
2014 First official language - French 13 26 32 17 6 3 2 24 42 1407

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 19 33 21 11 2 2 34 32 2964
2020 First official language - French 15 30 31 13 6 2 3 20 48 1150
2019 First official language - English 13 24 32 17 9 2 2 28 38 3255
2019 First official language - French 18 32 28 11 6 3 1 18 53 1183
2018 First official language - English 14 24 33 17 8 2 2 26 39 3278
2018 First official language - French 22 34 26 10 4 2 2 14 58 1188
2017 First official language - English 14 23 32 17 8 2 4 27 39 3394
2017 First official language - French 21 30 29 11 4 3 3 16 53 1385
2014 First official language - English 18 24 30 15 8 2 3 24 45 3712
2014 First official language - French 19 34 29 11 3 2 3 14 55 1406

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 12 30 34 17 1 1 52 17 2955
2020 First official language - French 5 14 37 30 10 1 2 42 20 1151
2019 First official language - English 5 11 32 32 17 1 1 50 17 3243
2019 First official language - French 6 20 36 25 11 1 1 37 26 1184
2018 First official language - English 6 12 34 31 14 1 2 47 19 3268
2018 First official language - French 8 23 38 22 7 1 1 30 31 1181
2017 First official language - English 6 12 32 31 15 1 3 47 19 3373
2017 First official language - French 8 20 36 23 9 1 3 34 29 1378
2014 First official language - English 6 14 32 31 13 1 3 46 21 3709
2014 First official language - French 7 20 39 23 8 1 1 33 28 1407

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 21 30 22 14 1 1 36 34 2964
2020 First official language - French 13 21 32 21 10 0 2 32 35 1155
2019 First official language - English 17 22 29 18 11 1 1 30 40 3261
2019 First official language - French 17 27 26 18 9 1 2 28 46 1184
2018 First official language - English 19 25 29 17 9 1 1 26 44 3288
2018 First official language - French 25 31 26 11 6 1 1 17 56 1190
2017 First official language - English 17 23 30 16 10 1 3 28 41 3395
2017 First official language - French 19 28 28 14 8 1 3 22 49 1383
2014 First official language - English 19 25 28 16 9 1 2 25 46 3717
2014 First official language - French 21 31 28 11 5 1 2 17 53 1407

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 14 27 27 19 2 2 48 23 2962
2020 First official language - French 8 18 27 28 13 2 2 43 28 1148
2019 First official language - English 11 17 27 24 15 3 2 41 30 3252
2019 First official language - French 12 23 24 24 11 3 2 37 37 1181
2018 First official language - English 11 18 27 25 14 2 3 40 31 3274
2018 First official language - French 17 25 26 19 10 2 2 30 43 1185
2017 First official language - English 9 16 27 24 16 3 5 44 27 3403
2017 First official language - French 13 24 26 20 11 3 4 33 40 1382
2014 First official language - English 9 15 28 26 16 2 4 45 26 3720
2014 First official language - French 10 20 25 25 13 3 4 41 32 1407

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 20 34 20 13 2 2 34 31 2957
2020 First official language - French 11 23 36 18 8 2 2 27 35 1152
2019 First official language - English 13 21 34 18 10 3 1 30 35 3249
2019 First official language - French 13 27 34 14 8 3 1 23 42 1179
2018 First official language - English 13 23 33 17 9 2 2 28 37 3281
2018 First official language - French 14 30 34 12 6 2 2 19 46 1187
2017 First official language - English 13 20 33 16 11 3 4 28 36 3398
2017 First official language - French 15 26 34 14 6 3 2 21 43 1383
2014 First official language - English 14 22 32 16 9 3 3 27 39 3723
2014 First official language - French 12 26 34 15 6 4 4 22 41 1408

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 21 38 21 11 0 1 32 29 2969
2020 First official language - French 6 17 38 27 10 0 1 38 23 1154
2019 First official language - English 12 23 35 19 10 1 1 29 36 3266
2019 First official language - French 8 22 34 23 11 1 1 34 31 1185
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 31 17 10 6 5 3 64 17 2971
2020 First official language - French 24 37 17 9 4 5 4 67 15 1153
2019 First official language - English 29 29 15 12 8 4 3 63 21 3263
2019 First official language - French 21 36 19 10 5 4 5 62 17 1182
2018 First official language - English 21 34 17 13 9 3 2 59 24 3295
2018 First official language - French 15 36 22 11 9 4 3 55 22 1189
2017 First official language - English 26 31 15 12 9 3 3 61 23 3418
2017 First official language - French 18 34 19 13 8 5 3 56 22 1389
2014 First official language - English 30 32 12 12 9 2 2 65 22 3727
2014 First official language - French 22 35 17 12 7 4 3 61 21 1413

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 29 8 9 6 1 0 77 15 2967
2020 First official language - French 48 35 8 5 3 0 0 84 8 1154
2019 First official language - English 45 28 8 11 7 1 0 73 18 3262
2019 First official language - French 45 35 9 6 3 1 0 82 9 1185
2018 First official language - English 38 31 9 13 9 0 0 69 22 3286
2018 First official language - French 38 38 11 6 5 1 0 77 12 1186
2017 First official language - English 40 29 9 13 7 1 0 70 20 3419
2017 First official language - French 37 40 10 8 4 0 0 78 12 1388
2014 First official language - English 43 28 8 12 9 1 0 71 21 3728
2014 First official language - French 42 37 9 7 4 0 0 79 12 1412

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 30 7 7 2 0 0 83 9 2959
2020 First official language - French 50 37 8 4 1 0 0 87 5 1146
2019 First official language - English 47 31 8 9 4 0 0 79 13 3259
2019 First official language - French 48 37 9 4 2 0 0 85 6 1184
2018 First official language - English 45 34 8 9 4 0 0 79 13 3294
2018 First official language - French 37 46 9 5 3 0 0 83 8 1184
2017 First official language - English 41 37 9 9 4 0 0 78 14 3405
2017 First official language - French 34 48 9 6 3 0 0 82 9 1388
2014 First official language - English 40 37 9 9 4 0 0 78 14 3728
2014 First official language - French 37 47 9 4 2 0 0 85 6 1413

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 35 11 5 3 1 0 82 7 2947
2020 First official language - French 39 41 12 4 2 1 0 81 6 1146
2019 First official language - English 42 37 10 6 3 1 0 80 9 3267
2019 First official language - French 37 43 13 3 2 1 0 81 5 1183
2018 First official language - English 37 40 13 6 3 1 0 78 9 3296
2018 First official language - French 28 46 17 5 3 1 0 75 8 1187

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 24 13 4 4 4 3 77 9 2975
2020 First official language - French 44 31 11 3 3 5 4 82 7 1157
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 25 12 4 4 1 2 80 8 2974
2020 First official language - French 42 29 16 4 2 1 6 77 6 1155
2019 First official language - English 49 26 14 5 4 1 2 77 9 3262
2019 First official language - French 38 34 16 4 2 2 5 77 6 1183

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 10 7 5 0 0 78 11 2970
2020 First official language - French 41 36 13 6 3 0 0 77 9 1153
2019 First official language - English 42 30 12 9 6 1 0 73 15 3265
2019 First official language - French 37 37 15 7 4 1 0 74 11 1183
2018 First official language - English 40 34 11 9 6 0 0 74 15 3291
2018 First official language - French 30 41 14 8 7 0 0 71 15 1190
2017 First official language - English 38 34 11 10 6 0 0 73 16 3419
2017 First official language - French 28 44 14 9 4 0 0 72 14 1390
2014 First official language - English 37 34 12 10 6 0 0 72 16 3729
2014 First official language - French 30 38 15 11 5 0 1 69 16 1411

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 25 12 5 5 1 1 78 10 2969
2020 First official language - French 45 30 14 5 3 2 1 77 8 1156

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 30 8 6 4 0 0 81 10 2975
2020 First official language - French 44 36 11 6 3 0 0 81 8 1153
2019 First official language - English 45 31 10 7 5 1 0 77 13 3258
2019 First official language - French 41 38 11 6 3 1 0 80 9 1181
2018 First official language - English 43 32 10 9 5 0 0 76 14 3281
2018 First official language - French 34 40 12 9 5 0 0 74 14 1187
2017 First official language - English 43 31 10 10 5 0 0 74 16 3411
2017 First official language - French 33 42 11 8 4 0 0 76 13 1389
2014 First official language - English 43 31 9 10 6 1 0 75 16 3729
2014 First official language - French 33 41 12 8 4 0 0 75 13 1412

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 2972
2020 First official language - French 43 57 1155

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 16 9 2 3 4 11 83 6 2976
2020 First official language - French 46 25 10 3 2 5 9 83 6 1154

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 25 8 6 4 0 0 82 10 2980
2020 First official language - French 52 31 10 4 3 0 0 83 7 1155
2019 First official language - English 51 28 10 7 5 0 0 79 12 3267
2019 First official language - French 44 36 11 5 4 1 0 80 8 1184
2018 First official language - English 48 28 11 7 6 0 0 76 13 3290
2018 First official language - French 37 36 13 8 6 0 0 73 14 1189
2017 First official language - English 48 27 10 8 7 0 0 76 15 3410
2017 First official language - French 40 35 14 6 5 0 0 75 11 1386
2014 First official language - English 48 28 10 7 6 0 0 76 14 3729
2014 First official language - French 38 36 13 7 5 0 0 74 12 1412
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 29 14 8 5 7 0 71 14 2975
2020 First official language - French 28 36 17 7 3 10 0 71 10 1155
2019 First official language - English 27 31 17 12 7 6 0 62 20 3265
2019 First official language - French 20 38 21 7 6 9 0 63 14 1182
2018 First official language - English 25 30 18 12 8 7 0 59 22 3299
2018 First official language - French 14 32 23 14 9 8 0 50 25 1192
2017 First official language - English 24 31 17 12 9 7 0 59 23 3416
2017 First official language - French 17 33 21 12 9 9 0 54 23 1387
2014 First official language - English 25 32 16 11 8 8 0 63 21 3728
2014 First official language - French 18 36 20 10 5 11 0 61 16 1412

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 31 17 10 7 2 0 65 17 2967
2020 First official language - French 25 37 20 11 5 3 0 64 16 1151
2019 First official language - English 24 31 18 16 9 3 0 56 26 3258
2019 First official language - French 17 35 23 13 8 3 0 54 22 1181
2018 First official language - English 21 31 19 16 11 3 0 53 28 3293
2018 First official language - French 14 26 29 17 12 2 0 40 30 1194
2017 First official language - English 21 32 17 16 12 3 0 54 29 3413
2017 First official language - French 14 31 24 18 11 3 0 45 30 1390
2014 First official language - English 22 32 17 16 10 3 0 55 28 3730
2014 First official language - French 15 33 26 15 8 3 0 49 24 1413

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 32 18 14 8 4 0 58 23 2967
2020 First official language - French 18 34 25 12 5 6 0 55 18 1153
2019 First official language - English 18 28 19 18 11 6 0 48 31 3244
2019 First official language - French 13 30 27 16 8 6 0 46 25 1179
2018 First official language - English 14 27 21 20 13 5 0 44 34 3290
2018 First official language - French 8 22 32 21 11 4 0 32 34 1186
2017 First official language - English 14 29 18 20 13 5 0 46 35 3412
2017 First official language - French 8 26 29 20 11 5 0 36 33 1387
2014 First official language - English 15 29 18 20 12 5 0 47 34 3724
2014 First official language - French 10 27 30 18 10 5 0 39 29 1409

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 35 17 14 8 2 0 60 23 2973
2020 First official language - French 20 40 21 12 5 3 0 61 17 1156
2019 First official language - English 17 28 18 21 13 3 0 47 35 3261
2019 First official language - French 14 33 26 16 9 3 0 48 25 1182
2018 First official language - English 14 29 19 20 14 3 0 45 36 3296
2018 First official language - French 8 28 27 22 13 2 0 37 36 1192
2017 First official language - English 14 30 17 21 14 4 0 46 36 3409
2017 First official language - French 9 32 25 20 10 3 0 43 31 1388
2014 First official language - English 15 31 17 21 14 3 0 48 35 3725
2014 First official language - French 12 34 26 17 9 3 0 47 27 1412

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 20 10 5 5 17 8 73 14 2974
2020 First official language - French 41 27 14 7 3 6 3 74 10 1158
2019 First official language - English 29 19 12 6 6 22 6 67 17 3265
2019 First official language - French 39 27 15 8 4 5 2 71 13 1184
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 42 17 6 2 1 0 74 9 2968
2020 First official language - French 25 46 19 7 1 1 0 73 8 1155
2019 First official language - English 26 43 18 9 3 1 0 70 12 3263
2019 First official language - French 23 47 19 7 2 1 0 71 9 1178
2018 First official language - English 26 43 16 10 4 1 0 70 14 3288
2018 First official language - French 18 46 21 10 4 1 0 65 14 1185
2017 First official language - English 27 42 16 9 5 1 0 69 14 3409
2017 First official language - French 20 48 19 8 4 0 0 69 12 1389
2014 First official language - English 29 42 14 9 4 1 0 72 13 3730
2014 First official language - French 24 48 17 7 3 1 0 73 10 1413

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 36 20 17 7 2 0 55 25 2951
2020 First official language - French 16 38 26 14 4 2 0 55 19 1147
2019 First official language - English 12 31 19 23 12 2 0 44 36 3246
2019 First official language - French 10 31 24 23 9 2 0 42 33 1180

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 39 12 7 3 1 1 77 10 2965
2020 First official language - French 26 45 16 7 3 2 1 73 11 1150
2019 First official language - English 34 40 12 8 5 1 1 75 13 3256
2019 First official language - French 23 46 16 8 4 2 1 71 12 1183
2018 First official language - English 36 39 11 8 4 1 1 77 12 3287
2018 First official language - French 23 46 16 10 4 1 0 70 14 1191
2017 First official language - English 39 37 10 7 4 2 1 79 11 3407
2017 First official language - French 25 47 12 10 3 2 1 74 14 1386
2014 First official language - English 45 35 8 6 3 1 1 82 9 3732
2014 First official language - French 30 48 10 7 3 2 1 79 10 1412

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 39 17 5 3 1 0 74 8 2957
2020 First official language - French 26 48 18 4 2 1 0 75 7 1154
2019 First official language - English 32 38 17 7 4 1 0 71 11 3254
2019 First official language - French 24 46 21 5 3 2 0 71 8 1176
2018 First official language - English 33 38 17 7 4 1 0 71 12 3275
2018 First official language - French 22 46 22 7 3 1 0 68 10 1190

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 27 17 14 11 5 1 54 27 2964
2020 First official language - French 20 34 20 11 7 7 2 59 20 1151
2019 First official language - English 19 26 18 15 15 6 1 49 32 3250
2019 First official language - French 15 35 20 13 8 6 3 54 24 1181
2018 First official language - English 17 27 18 17 15 5 2 47 34 3288
2018 First official language - French 13 32 22 15 11 5 2 48 28 1190
2017 First official language - English 18 25 16 17 16 6 2 47 36 3404
2017 First official language - French 12 34 18 15 10 8 2 51 28 1384
2014 First official language - English 18 23 16 18 17 6 1 45 38 3731
2014 First official language - French 13 29 21 16 12 7 2 46 31 1411

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 32 18 15 9 2 0 57 25 2967
2020 First official language - French 20 34 24 13 6 2 0 55 20 1152
2019 First official language - English 18 28 19 18 14 2 0 48 33 3265
2019 First official language - French 16 32 23 18 9 2 0 49 27 1185
2018 First official language - English 14 31 18 19 16 1 0 46 36 3284
2018 First official language - French 11 29 26 19 13 2 0 41 33 1187
2017 First official language - English 18 31 16 19 14 2 0 50 34 3414
2017 First official language - French 13 34 25 17 9 2 0 48 26 1385
2014 First official language - English 16 31 16 20 15 2 0 48 36 3729
2014 First official language - French 11 33 25 19 10 2 0 45 29 1409

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 28 15 16 16 2 2 51 33 2969
2020 First official language - French 17 30 19 16 14 2 2 49 31 1154
2019 First official language - English 18 27 15 17 20 1 2 47 38 3267
2019 First official language - French 14 29 21 17 14 3 2 46 33 1183
2018 First official language - English 16 26 16 19 20 2 1 43 40 3286
2018 First official language - French 12 25 21 19 19 2 2 39 39 1190
2017 First official language - English 19 28 13 18 19 2 2 48 39 3406
2017 First official language - French 13 31 18 17 16 3 2 46 35 1386
2014 First official language - English 17 25 13 20 22 1 1 43 44 3731
2014 First official language - French 13 28 22 18 15 2 2 43 34 1412

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 25 14 6 3 1 3 76 10 2973
2020 First official language - French 48 23 14 6 4 1 4 75 10 1156
2019 First official language - English 48 26 14 5 3 1 3 77 8 3263
2019 First official language - French 45 25 14 6 4 1 5 74 11 1185

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 27 15 7 4 1 2 73 11 2967
2020 First official language - French 41 24 18 8 4 1 4 69 12 1156
2019 First official language - English 35 26 20 9 6 2 3 64 16 3260
2019 First official language - French 35 22 20 11 7 2 4 60 19 1181

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 10 5 2 3 4 3 89 5 2962
2020 First official language - French 71 10 6 3 4 2 4 87 7 1147
2019 First official language - English 71 10 6 3 3 4 3 87 6 3248
2019 First official language - French 70 10 6 3 3 3 5 87 7 1179

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 11 4 2 2 2 6 92 4 2960
2020 First official language - French 68 13 6 2 2 3 6 89 5 1150
2019 First official language - English 75 8 4 2 2 2 8 92 4 3250
2019 First official language - French 72 9 4 1 2 2 10 92 3 1177

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 43 17 8 4 3 0 69 13 2970
2020 First official language - French 18 38 25 10 4 6 0 59 15 1151
2019 First official language - English 21 41 19 11 5 3 0 64 16 3266
2019 First official language - French 13 37 27 13 4 5 1 53 17 1182
2018 First official language - English 18 36 24 11 8 3 0 56 19 3292
2018 First official language - French 12 31 31 14 7 5 0 45 23 1194
2017 First official language - English 20 38 20 12 7 3 0 59 20 3411
2017 First official language - French 14 31 28 14 7 6 0 47 23 1387

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 39 14 5 3 1 0 78 8 2952
2020 First official language - French 32 44 15 5 2 2 0 77 7 1152
2019 First official language - English 35 40 12 7 4 1 0 77 11 3256
2019 First official language - French 29 45 15 5 2 2 0 76 8 1175
2018 First official language - English 40 38 12 7 2 1 0 79 9 3292
2018 First official language - French 31 47 13 5 3 1 0 79 8 1193
2017 First official language - English 38 39 12 6 3 1 0 79 9 3416
2017 First official language - French 30 47 14 5 2 3 0 79 7 1384
2014 First official language - English 45 35 10 6 3 1 0 81 9 3732
2014 First official language - French 33 45 13 4 2 3 0 80 6 1411

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 35 13 4 3 3 0 80 7 2962
2020 First official language - French 35 43 12 3 2 4 0 82 6 1150
2019 First official language - English 43 35 12 4 3 3 0 81 7 3252
2019 First official language - French 35 44 13 4 2 2 1 80 6 1178
2018 First official language - English 43 35 13 4 3 2 0 80 7 3292
2018 First official language - French 33 46 12 4 2 2 0 81 7 1193
2017 First official language - English 43 35 13 4 3 2 0 80 7 3412
2017 First official language - French 30 44 16 3 3 3 1 77 6 1387
2014 First official language - English 50 30 11 3 2 2 0 83 6 3731
2014 First official language - French 37 42 12 3 2 3 1 83 5 1413

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 17 5 2 5 0 74 8 2965
2020 First official language - French 32 39 16 4 2 7 1 77 6 1155

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 29 11 6 4 3 1 79 10 2953
2020 First official language - French 40 38 10 4 2 3 2 82 7 1154

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 31 8 5 3 0 0 84 7 2965
2020 First official language - French 44 41 10 3 1 0 0 85 5 1153
2019 First official language - English 45 35 10 6 4 0 0 81 10 3260
2019 First official language - French 38 42 12 4 3 0 0 81 7 1182
2018 First official language - English 44 36 11 6 4 0 0 80 9 3289
2018 First official language - French 32 45 13 6 4 0 0 77 10 1191
2017 First official language - English 43 36 9 7 4 0 0 80 11 3412
2017 First official language - French 32 46 12 7 3 0 0 78 10 1388
2014 First official language - English 48 33 9 6 4 0 0 81 10 3729
2014 First official language - French 36 44 13 4 3 0 0 80 7 1410

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 14 8 4 0 0 73 12 2960
2020 First official language - French 35 36 19 7 3 1 0 71 10 1150
2019 First official language - English 33 33 17 10 7 1 0 66 17 3259
2019 First official language - French 31 34 20 10 5 1 0 66 14 1183
2018 First official language - English 30 33 18 11 7 1 0 64 18 3292
2018 First official language - French 23 34 23 11 8 0 0 57 19 1193
2017 First official language - English 32 33 17 10 7 1 0 65 18 3410
2017 First official language - French 24 36 22 12 6 1 0 60 18 1386
2014 First official language - English 29 36 16 11 7 1 0 66 18 3731
2014 First official language - French 23 39 22 10 4 1 0 63 15 1412

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 36 13 8 4 0 0 74 12 2946
2020 First official language - French 32 41 17 7 3 0 0 73 10 1147
2019 First official language - English 31 35 16 11 6 0 0 67 17 3244
2019 First official language - French 28 40 19 9 4 1 0 68 13 1177
2018 First official language - English 29 36 16 12 6 0 0 65 19 3282
2018 First official language - French 21 37 23 13 6 0 0 58 19 1189
2017 First official language - English 31 35 15 12 7 0 0 66 19 3413
2017 First official language - French 22 36 23 13 5 1 0 59 18 1387
2014 First official language - English 28 38 15 12 7 0 0 66 19 3728
2014 First official language - French 22 41 22 10 4 0 0 64 14 1413

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 27 17 12 7 3 0 63 19 2962
2020 First official language - French 29 30 21 10 6 4 0 61 17 1156
2019 First official language - English 28 24 20 14 10 3 1 54 25 3267
2019 First official language - French 24 28 22 13 8 5 0 54 22 1181
2018 First official language - English 26 24 20 15 11 3 0 52 27 3291
2018 First official language - French 19 27 25 15 10 4 0 48 26 1194
2017 First official language - English 27 24 19 14 11 5 0 55 26 3409
2017 First official language - French 20 28 22 14 9 6 1 52 25 1388
2014 First official language - English 25 27 19 13 11 4 0 55 25 3731
2014 First official language - French 21 29 22 12 8 6 1 55 21 1413
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 21 41 38 2974
2020 First official language - French 22 48 30 1159
2019 First official language - English 26 34 40 3268
2019 First official language - French 20 46 33 1187
2018 First official language - English 25 35 40 3299
2018 First official language - French 21 46 33 1195
2017 First official language - English 24 38 38 3417
2017 First official language - French 21 48 32 1386
2014 First official language - English 23 39 38 3731
2014 First official language - French 19 51 30 1412

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 20 38 28 5 6 3 636
2020 First official language - French 15 46 29 3 2 5 252
2019 First official language - English 15 32 29 4 16 5 820
2019 First official language - French 14 32 32 5 12 5 234
2018 First official language - English 17 31 30 6 10 6 808
2018 First official language - French 15 31 38 4 5 7 244
2017 First official language - English 17 35 26 6 11 5 823
2017 First official language - French 18 34 29 8 6 5 285
2014 First official language - English 16 35 25 11 9999 13 839
2014 First official language - French 16 39 26 12 9999 7 273
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 2972
2020 First official language - French 8 92 1157
2019 First official language - English 12 88 3262
2019 First official language - French 10 90 1181
2018 First official language - English 13 87 3299
2018 First official language - French 13 87 1194

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 287
2020 First official language - French 47 53 99
2019 First official language - English 51 49 391
2019 First official language - French 49 51 123
2018 First official language - English 50 50 431
2018 First official language - French 45 55 161

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 62 38 287
2020 First official language - French 52 48 99
2019 First official language - English 57 43 391
2019 First official language - French 58 42 123
2018 First official language - English 59 41 431
2018 First official language - French 63 37 161

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 287
2020 First official language - French 7 93 99
2019 First official language - English 9 91 391
2019 First official language - French 7 93 123
2018 First official language - English 10 90 431
2018 First official language - French 7 93 161

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 287
2020 First official language - French 6 94 99

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 287
2020 First official language - French 10 90 99
2019 First official language - English 11 89 391
2019 First official language - French 8 92 123
2018 First official language - English 13 87 431
2018 First official language - French 7 93 161

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 287
2020 First official language - French 6 94 99
2019 First official language - English 4 96 391
2019 First official language - French 4 96 123

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 287
2020 First official language - French 27 73 99
2019 First official language - English 42 58 386
2019 First official language - French 35 65 120
2018 First official language - English 41 59 431
2018 First official language - French 35 65 160

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 287
2020 First official language - French 37 63 99
2019 First official language - English 39 61 386
2019 First official language - French 45 55 120
2018 First official language - English 43 57 431
2018 First official language - French 43 57 160

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 287
2020 First official language - French 41 59 99
2019 First official language - English 46 54 386
2019 First official language - French 47 53 120
2018 First official language - English 46 54 431
2018 First official language - French 41 59 160

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 287
2020 First official language - French 30 70 99
2019 First official language - English 39 61 386
2019 First official language - French 35 65 120
2018 First official language - English 40 60 431
2018 First official language - French 42 58 160

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 287
2020 First official language - French 28 72 99
2019 First official language - English 29 71 386
2019 First official language - French 30 70 120
2018 First official language - English 39 61 431
2018 First official language - French 26 74 160

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 287
2020 First official language - French 66 34 99
2019 First official language - English 49 51 386
2019 First official language - French 65 35 120
2018 First official language - English 46 54 431
2018 First official language - French 58 42 160

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 287
2020 First official language - French 36 64 99
2019 First official language - English 32 68 386
2019 First official language - French 35 65 120
2018 First official language - English 28 72 431
2018 First official language - French 31 69 160

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 386
2019 First official language - French 6 94 120
2018 First official language - English 8 92 431
2018 First official language - French 4 96 160

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 287
2020 First official language - French 7 93 99
2019 First official language - English 10 90 386
2019 First official language - French 15 85 120
2018 First official language - English 13 87 431
2018 First official language - French 14 86 160

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 287
2020 First official language - French 44 56 99
2019 First official language - English 49 51 386
2019 First official language - French 41 59 120
2018 First official language - English 50 50 431
2018 First official language - French 50 50 160

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 287
2020 First official language - French 11 89 99
2019 First official language - English 29 71 386
2019 First official language - French 24 76 120
2018 First official language - English 28 72 431
2018 First official language - French 24 76 160

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 287
2020 First official language - French 13 87 99
2019 First official language - English 18 82 386
2019 First official language - French 17 83 120
2018 First official language - English 16 84 431
2018 First official language - French 11 89 160

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 287
2020 First official language - French 65 35 99
2019 First official language - English 54 46 384
2019 First official language - French 57 43 119
2018 First official language - English 55 45 431
2018 First official language - French 58 42 161

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 287
2020 First official language - French 19 81 99
2019 First official language - English 25 75 384
2019 First official language - French 30 70 119
2018 First official language - English 27 73 431
2018 First official language - French 30 70 161

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 287
2020 First official language - French 10 90 99
2019 First official language - English 7 93 384
2019 First official language - French 12 88 119
2018 First official language - English 10 90 431
2018 First official language - French 8 92 161

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 287
2020 First official language - French 25 75 99
2019 First official language - English 20 80 384
2019 First official language - French 25 75 119
2018 First official language - English 19 81 431
2018 First official language - French 24 76 161

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 287
2020 First official language - French 9 91 99
2019 First official language - English 11 89 384
2019 First official language - French 17 83 119
2018 First official language - English 13 87 431
2018 First official language - French 15 85 161

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 287
2020 First official language - French 5 95 99
2019 First official language - English 5 95 384
2019 First official language - French 12 88 119
2018 First official language - English 8 92 431
2018 First official language - French 10 90 161

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 287
2020 First official language - French 17 83 99
2019 First official language - English 15 85 384
2019 First official language - French 11 89 119
2018 First official language - English 11 89 431
2018 First official language - French 13 87 161

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 384
2019 First official language - French 12 88 119
2018 First official language - English 9 91 431
2018 First official language - French 9 91 161

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 28 72 287
2020 First official language - French 21 79 99
2019 First official language - English 26 74 384
2019 First official language - French 24 76 119
2018 First official language - English 25 75 431
2018 First official language - French 16 84 161

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 268
2020 First official language - French 19 81 94
2019 First official language - English 9 91 362
2019 First official language - French 11 89 103
2018 First official language - English 10 90 399
2018 First official language - French 10 90 146

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 268
2020 First official language - French 17 83 94
2019 First official language - English 21 79 362
2019 First official language - French 30 70 103
2018 First official language - English 19 81 399
2018 First official language - French 14 86 146

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 268
2020 First official language - French 13 87 94
2019 First official language - English 8 92 362
2019 First official language - French 8 92 103
2018 First official language - English 8 92 399
2018 First official language - French 10 90 146

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 268
2020 First official language - French 10 90 94
2019 First official language - English 7 93 362
2019 First official language - French 6 94 103
2018 First official language - English 6 94 399
2018 First official language - French 8 92 146

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 268
2020 First official language - French 10 90 94
2019 First official language - English 12 88 362
2019 First official language - French 14 86 103
2018 First official language - English 12 88 399
2018 First official language - French 15 85 146

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 268
2020 First official language - French 6 94 94
2019 First official language - English 9 91 362
2019 First official language - French 12 88 103
2018 First official language - English 10 90 399
2018 First official language - French 8 92 146

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 362
2019 First official language - French 11 89 103
2018 First official language - English 6 94 399
2018 First official language - French 7 93 146

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 268
2020 First official language - French 11 89 94
2019 First official language - English 10 90 362
2019 First official language - French 14 86 103
2018 First official language - English 9 91 399
2018 First official language - French 12 88 146

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 268
2020 First official language - French 20 80 94
2019 First official language - English 11 89 362
2019 First official language - French 20 80 103
2018 First official language - English 12 88 399
2018 First official language - French 15 85 146

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 268
2020 First official language - French 29 71 94
2019 First official language - English 33 67 362
2019 First official language - French 32 68 103
2018 First official language - English 30 70 399
2018 First official language - French 25 75 146

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 268
2020 First official language - French 13 87 94
2019 First official language - English 8 92 362
2019 First official language - French 11 89 103
2018 First official language - English 9 91 399
2018 First official language - French 11 89 146

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 268
2020 First official language - French 42 58 94
2019 First official language - English 52 48 362
2019 First official language - French 46 54 103
2018 First official language - English 47 53 399
2018 First official language - French 43 57 146

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 60 40 268
2020 First official language - French 48 52 94
2019 First official language - English 60 40 362
2019 First official language - French 52 48 103
2018 First official language - English 57 43 399
2018 First official language - French 39 61 146

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 268
2020 First official language - French 8 92 94
2018 First official language - English 4 96 399
2018 First official language - French 5 95 146

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 268
2020 First official language - French 14 86 94
2019 First official language - English 13 87 362
2019 First official language - French 15 85 103
2018 First official language - English 15 85 399
2018 First official language - French 13 87 146

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 18 18 8 6 21 6 57 19 2968
2020 First official language - French 17 25 18 6 4 24 7 60 14 1151
2019 First official language - English 18 20 20 10 8 18 6 50 23 3269
2019 First official language - French 14 23 20 7 5 23 8 53 18 1185
2018 First official language - English 17 21 21 10 8 18 4 49 23 3295
2018 First official language - French 11 23 22 9 8 22 5 46 23 1190
2017 First official language - English 16 20 20 10 10 19 6 48 26 3417
2017 First official language - French 12 23 19 9 8 23 6 50 23 1388
2014 First official language - English 19 21 19 9 9 19 5 52 23 3730
2014 First official language - French 13 23 20 10 6 21 8 50 22 1413

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 31 16 7 4 6 0 72 11 2966
2020 First official language - French 29 41 16 5 2 6 1 75 8 1154
2019 First official language - English 33 31 17 8 5 5 1 68 14 3265
2019 First official language - French 27 40 19 5 3 6 1 71 9 1183
2018 First official language - English 29 33 18 9 5 5 1 67 14 3295
2018 First official language - French 21 42 19 8 5 5 0 66 14 1187
2017 First official language - English 28 31 17 9 6 7 1 65 17 3416
2017 First official language - French 20 42 18 7 5 8 1 67 13 1387
2014 First official language - English 32 32 17 7 6 6 1 68 13 3729
2014 First official language - French 23 40 18 7 4 7 0 68 12 1412
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 2967
2020 First official language - French 6 94 1157
2019 First official language - English 8 92 3257
2019 First official language - French 6 94 1183
2018 First official language - English 8 92 3292
2018 First official language - French 8 92 1193

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 206
2020 First official language - French 31 69 70
2019 First official language - English 35 65 247
2019 First official language - French 34 66 76
2018 First official language - English 36 64 282
2018 First official language - French 20 80 97

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 77 23 206
2020 First official language - French 85 15 70
2019 First official language - English 77 23 247
2019 First official language - French 79 21 76
2018 First official language - English 78 22 282
2018 First official language - French 87 13 97

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 206
2020 First official language - French 0 100 70

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 206
2020 First official language - French 0 100 70

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 206
2020 First official language - French 8 92 70
2019 First official language - English 11 89 247
2019 First official language - French 6 94 76
2018 First official language - English 9 91 282
2018 First official language - French 8 92 97

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 206
2020 First official language - French 12 88 70
2019 First official language - English 12 88 247
2019 First official language - French 9 91 76

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 206
2020 First official language - French 28 72 70
2019 First official language - English 30 70 242
2019 First official language - French 24 76 75
2018 First official language - English 28 72 281
2018 First official language - French 32 68 96

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 29 71 206
2020 First official language - French 18 82 70
2019 First official language - English 24 76 242
2019 First official language - French 24 76 75
2018 First official language - English 25 75 281
2018 First official language - French 27 73 96

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 206
2020 First official language - French 20 80 70
2019 First official language - English 18 82 242
2019 First official language - French 12 88 75
2018 First official language - English 20 80 281
2018 First official language - French 12 88 96

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 242
2019 First official language - French 9 91 75
2018 First official language - English 10 90 281
2018 First official language - French 11 89 96

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 206
2020 First official language - French 15 85 70
2019 First official language - English 35 65 242
2019 First official language - French 19 81 75
2018 First official language - English 29 71 281
2018 First official language - French 21 79 96

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 206
2020 First official language - French 26 74 70
2019 First official language - English 31 69 242
2019 First official language - French 21 79 75
2018 First official language - English 33 67 281
2018 First official language - French 15 85 96

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 242
2019 First official language - French 7 93 75

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 206
2020 First official language - French 24 76 70
2019 First official language - English 15 85 242
2019 First official language - French 26 74 75
2018 First official language - English 14 86 281
2018 First official language - French 18 82 96

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 206
2020 First official language - French 9 91 70
2019 First official language - English 16 84 242
2019 First official language - French 13 87 75
2018 First official language - English 14 86 281
2018 First official language - French 6 94 96

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 206
2020 First official language - French 0 100 70

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 206
2020 First official language - French 24 76 70
2019 First official language - English 16 84 242
2019 First official language - French 25 75 75
2018 First official language - English 14 86 281
2018 First official language - French 23 77 96

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 206
2020 First official language - French 31 69 70
2019 First official language - English 28 72 242
2019 First official language - French 29 71 74
2018 First official language - English 22 78 282
2018 First official language - French 27 73 97

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 206
2020 First official language - French 16 84 70
2019 First official language - English 13 87 242
2019 First official language - French 11 89 74
2018 First official language - English 13 87 282
2018 First official language - French 15 85 97

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 206
2020 First official language - French 24 76 70
2019 First official language - English 17 83 242
2019 First official language - French 18 82 74
2018 First official language - English 14 86 282
2018 First official language - French 22 78 97

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 242
2019 First official language - French 8 92 74
2018 First official language - English 5 95 282
2018 First official language - French 7 93 97

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 206
2020 First official language - French 7 93 70
2019 First official language - English 12 88 242
2019 First official language - French 10 90 74
2018 First official language - English 8 92 282
2018 First official language - French 5 95 97

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 242
2019 First official language - French 8 92 74
2018 First official language - English 8 92 282
2018 First official language - French 9 91 97

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 206
2020 First official language - French 44 56 70
2019 First official language - English 46 54 242
2019 First official language - French 48 52 74
2018 First official language - English 56 44 282
2018 First official language - French 44 56 97

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 204
2019 First official language - French 11 89 65
2018 First official language - English 4 96 268
2018 First official language - French 9 91 90

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 204
2019 First official language - French 12 88 65
2018 First official language - English 18 82 268
2018 First official language - French 10 90 90

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 3 97 268
2018 First official language - French 6 94 90

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 204
2019 First official language - French 0 100 65

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 3 97 268
2018 First official language - French 6 94 90

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 204
2019 First official language - French 12 88 65
2018 First official language - English 8 92 268
2018 First official language - French 11 89 90

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 204
2019 First official language - French 9 91 65
2018 First official language - English 7 93 268
2018 First official language - French 6 94 90

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 27 73 204
2019 First official language - French 25 75 65
2018 First official language - English 26 74 268
2018 First official language - French 22 78 90

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 204
2019 First official language - French 13 87 65
2018 First official language - English 4 96 268
2018 First official language - French 9 91 90

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 204
2019 First official language - French 36 64 65
2018 First official language - English 45 55 268
2018 First official language - French 37 63 90

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 64 36 204
2019 First official language - French 57 43 65
2018 First official language - English 63 37 268
2018 First official language - French 53 47 90

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 204
2019 First official language - French 10 90 65
2018 First official language - English 13 87 268
2018 First official language - French 13 87 90

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 17 19 5 3 27 5 60 11 2966
2020 First official language - French 17 25 17 3 2 28 7 65 8 1154
2019 First official language - English 20 18 23 4 4 24 7 55 12 3261
2019 First official language - French 15 22 21 4 3 27 8 57 10 1178
2018 First official language - English 20 21 24 5 4 23 4 55 12 3296
2018 First official language - French 12 24 24 5 3 27 5 53 11 1193
2017 First official language - English 19 18 22 4 4 26 6 55 12 3412
2017 First official language - French 13 23 20 4 3 32 5 57 11 1388
2014 First official language - English 21 18 22 4 4 26 6 58 11 3731
2014 First official language - French 13 25 19 4 3 30 7 60 11 1411

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 31 17 4 3 7 1 74 8 2967
2020 First official language - French 29 39 17 3 2 8 1 75 6 1152
2019 First official language - English 36 30 18 5 3 7 1 72 9 3264
2019 First official language - French 28 37 19 4 2 8 1 72 7 1183
2018 First official language - English 31 33 20 5 3 7 1 70 9 3293
2018 First official language - French 21 43 21 4 3 8 1 70 8 1194
2017 First official language - English 33 30 18 5 4 10 1 71 9 3409
2017 First official language - French 22 41 17 5 3 12 1 72 9 1387
2014 First official language - English 35 31 17 4 3 9 1 74 8 3728
2014 First official language - French 24 41 16 4 2 12 1 74 7 1410

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 1 13 19 21 32 13 1 16 62 70
2020 First official language - French 5 5 20 20 30 15 5 13 62 20
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 27 21 13 12 0 0 54 25 2973
2020 First official language - French 27 24 24 13 11 0 1 52 24 1155

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 30 22 10 8 0 0 59 19 2966
2020 First official language - French 21 26 27 14 11 0 0 48 25 1150
2019 First official language - English 20 30 23 13 14 0 0 50 27 3270
2019 First official language - French 17 25 23 16 18 0 1 42 35 1183
2018 First official language - English 14 28 25 14 18 0 1 43 32 3299
2018 First official language - French 11 21 24 20 23 0 1 33 43 1190
2017 First official language - English 18 26 22 15 17 0 1 45 33 3411
2017 First official language - French 11 18 22 17 29 0 2 30 48 1389

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 29 25 14 11 0 0 50 25 2972
2020 First official language - French 17 29 28 16 8 0 0 47 25 1152
2019 First official language - English 22 31 24 13 9 0 0 53 23 3265
2019 First official language - French 18 27 30 16 9 0 0 45 25 1183
2018 First official language - English 18 29 27 15 11 0 0 47 26 3290
2018 First official language - French 12 24 33 19 11 0 0 36 31 1192
2017 First official language - English 20 29 24 15 11 0 1 50 26 3413
2017 First official language - French 11 27 33 18 11 0 0 38 29 1384

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 33 18 8 5 0 1 68 14 2958
2020 First official language - French 26 32 27 9 5 1 1 59 14 1148
2019 First official language - English 33 33 19 8 5 0 1 67 13 3253
2019 First official language - French 21 34 24 13 5 1 1 56 19 1177
2018 First official language - English 27 33 22 10 6 0 1 61 17 3277
2018 First official language - French 15 30 30 16 8 0 1 46 24 1186
2017 First official language - English 28 33 19 11 6 1 3 63 17 3405
2017 First official language - French 16 30 29 15 8 1 2 47 24 1377

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 26 21 13 13 0 1 52 27 2959
2020 First official language - French 20 28 28 15 10 1 0 48 24 1149
2019 First official language - English 20 26 23 15 16 0 1 46 31 3253
2019 First official language - French 18 23 23 19 14 1 1 42 34 1172
2018 First official language - English 17 24 23 17 17 0 1 41 35 3281
2018 First official language - French 13 21 25 20 20 0 1 35 40 1183
2017 First official language - English 18 24 22 17 15 1 2 44 33 3416
2017 First official language - French 14 22 25 22 15 1 1 36 38 1385

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 26 13 6 5 0 3 75 12 2942
2020 First official language - French 43 28 15 6 4 0 4 74 11 1145
2019 First official language - English 50 26 11 5 4 0 4 79 9 3258
2019 First official language - French 43 25 15 7 5 0 6 72 13 1176
2018 First official language - English 45 27 13 6 5 0 5 75 11 3282
2018 First official language - French 36 25 18 7 7 0 8 66 15 1184
2017 First official language - English 43 26 13 6 4 0 7 75 11 3407
2017 First official language - French 33 28 17 8 6 1 7 66 16 1379

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 29 22 12 9 0 0 56 22 2965
2020 First official language - French 28 29 26 9 8 0 1 57 17 1154
2019 First official language - English 30 31 20 10 9 0 1 61 19 3266
2019 First official language - French 26 30 25 10 8 1 1 56 19 1183
2018 First official language - English 26 30 22 12 10 0 0 56 22 3285
2018 First official language - French 23 27 26 11 13 0 1 50 24 1189
2017 First official language - English 25 32 23 12 8 0 0 57 20 3404
2017 First official language - French 21 28 26 15 10 0 0 49 25 1384

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 24 19 11 10 0 6 58 22 2967
2020 First official language - French 24 26 23 14 8 1 4 52 23 1148

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 35 20 7 4 1 1 69 11 2964
2020 First official language - French 29 35 21 10 2 1 1 66 12 1153
2019 First official language - English 28 36 21 9 5 1 1 65 14 3260
2019 First official language - French 25 34 23 12 3 1 1 61 15 1179
2018 First official language - English 23 36 24 10 5 1 1 60 16 3292
2018 First official language - French 18 35 28 13 5 0 1 54 18 1186
2017 First official language - English 26 34 22 10 6 1 1 61 16 3396
2017 First official language - French 21 33 25 14 5 1 1 56 19 1384

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 34 22 10 6 0 1 61 17 2965
2020 First official language - French 24 34 26 10 4 1 1 59 14 1152
2019 First official language - English 23 33 24 12 7 0 0 56 20 3262
2019 First official language - French 22 32 25 13 7 1 1 54 21 1179
2018 First official language - English 20 33 25 14 7 1 1 53 21 3292
2018 First official language - French 14 29 30 18 8 0 1 44 26 1184
2017 First official language - English 20 33 23 13 8 1 1 54 22 3398
2017 First official language - French 16 29 29 16 8 1 1 46 24 1384

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 32 19 10 5 0 0 65 15 2965
2020 First official language - French 30 35 21 10 3 1 1 66 13 1151
2019 First official language - English 29 32 19 12 7 0 0 61 20 3258
2019 First official language - French 25 32 22 13 6 1 1 58 19 1178
2018 First official language - English 24 33 22 13 7 0 1 57 20 3286
2018 First official language - French 17 32 27 16 7 0 1 49 24 1186
2017 First official language - English 24 34 20 12 8 0 1 59 20 3402
2017 First official language - French 18 34 25 13 7 1 1 54 21 1383

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 27 14 8 6 0 0 72 14 2949
2020 First official language - French 39 29 17 8 6 1 1 69 13 1141
2019 First official language - English 39 29 15 9 7 0 0 69 16 3256
2019 First official language - French 34 31 17 10 6 1 1 67 16 1177

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 32 21 9 6 0 0 64 15 2965
2020 First official language - French 31 34 21 9 4 0 1 65 13 1153

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 32 21 12 9 0 0 58 21 2963
2020 First official language - French 23 31 25 13 7 0 0 54 21 1154
2019 First official language - English 29 30 20 11 8 0 0 60 20 3246
2019 First official language - French 25 28 23 13 10 1 1 54 23 1174
2018 First official language - English 24 31 23 13 8 0 0 55 22 3273
2018 First official language - French 19 28 26 16 9 0 1 48 26 1184
2017 First official language - English 26 32 21 11 8 1 1 59 19 3393
2017 First official language - French 19 34 25 12 8 0 2 54 20 1381

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 29 15 5 3 0 0 76 8 2958
2020 First official language - French 46 30 15 5 3 0 1 77 8 1145
2019 First official language - English 51 28 13 5 3 0 1 79 8 3243
2019 First official language - French 49 25 14 7 3 1 2 77 9 1182
2018 First official language - English 48 28 14 6 3 0 1 77 9 3278
2018 First official language - French 42 28 14 8 5 0 2 72 14 1179
2017 First official language - English 53 26 11 5 3 0 1 80 8 3415
2017 First official language - French 48 26 14 7 2 0 2 76 10 1387

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 38 20 8 4 0 0 67 13 2949
2020 First official language - French 31 33 23 8 4 0 0 64 12 1149

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 17 6 2 1 1 4 90 4 2958
2020 First official language - French 58 25 8 2 1 1 4 88 3 1139
2019 First official language - English 70 14 6 2 2 1 5 90 4 3251
2019 First official language - French 65 17 7 2 1 1 7 89 4 1181
2018 First official language - English 67 17 8 3 2 1 3 87 5 3282
2018 First official language - French 60 22 8 3 2 1 5 86 5 1182

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 11 5 2 3 1 2 90 5 2958
2020 First official language - French 74 13 5 2 2 1 2 89 5 1147
2019 First official language - English 69 14 7 4 4 0 2 85 8 3257
2019 First official language - French 68 14 6 4 4 1 3 85 9 1183
2018 First official language - English 67 15 7 4 4 1 2 84 9 3281
2018 First official language - French 63 16 7 5 6 0 3 82 11 1185
2017 First official language - English 68 16 6 4 4 1 2 86 8 3412
2017 First official language - French 62 17 7 6 5 1 3 82 11 1388

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 22 8 3 2 0 1 87 5 2954
2020 First official language - French 62 22 9 3 2 0 2 86 5 1144
2019 First official language - English 52 30 10 5 3 0 1 82 7 3250
2019 First official language - French 52 24 13 6 3 0 1 78 9 1175
2018 First official language - English 46 31 13 5 3 0 1 79 9 3287
2018 First official language - French 48 27 13 6 5 0 1 75 11 1188
2017 First official language - English 51 30 10 5 3 0 1 82 8 3401
2017 First official language - French 46 28 13 7 4 0 2 76 11 1388

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 17 8 4 4 0 1 84 8 2959
2020 First official language - French 65 18 8 4 3 0 2 85 8 1147
2019 First official language - English 57 22 10 5 5 0 1 80 10 3244
2019 First official language - French 60 18 10 5 5 0 1 79 11 1177
2018 First official language - English 50 25 12 7 6 0 1 75 12 3285
2018 First official language - French 50 24 11 8 7 0 1 75 14 1183
2017 First official language - English 54 23 10 6 5 0 1 78 11 3403
2017 First official language - French 52 21 11 8 6 0 3 75 14 1388

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 10 5 1 1 0 23 90 3 2960
2020 First official language - French 57 12 4 1 1 0 25 91 3 1152
2019 First official language - English 55 12 5 2 1 0 23 89 4 3243
2019 First official language - French 54 11 5 2 1 1 27 89 4 1174
2018 First official language - English 48 14 6 3 1 0 29 87 5 3269
2018 First official language - French 49 11 5 3 2 0 30 85 7 1178
2017 First official language - English 51 14 5 2 1 0 26 88 5 3411
2017 First official language - French 46 14 6 3 2 1 29 85 6 1382

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 21 7 2 1 0 3 89 4 2976
2020 First official language - French 67 20 7 2 1 0 4 90 3 1155
2019 First official language - English 62 22 8 2 1 1 4 88 4 3245
2019 First official language - French 66 18 7 2 1 0 5 89 3 1177
2018 First official language - English 57 24 9 3 2 0 5 85 5 3278
2018 First official language - French 60 20 10 3 1 0 5 85 5 1181
2017 First official language - English 59 22 8 2 1 1 6 87 4 3392
2017 First official language - French 58 22 8 4 1 0 6 86 5 1381

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 19 8 4 5 1 1 83 9 2967
2020 First official language - French 71 16 5 3 3 1 2 89 6 1152
2019 First official language - English 60 19 8 4 7 0 2 80 12 3261
2019 First official language - French 68 14 7 3 4 1 3 85 7 1184
2018 First official language - English 55 20 8 6 8 0 3 78 14 3290
2018 First official language - French 64 15 8 4 5 0 3 82 10 1187
2017 First official language - English 55 21 9 5 6 1 3 79 12 3408
2017 First official language - French 60 18 8 4 5 0 4 81 10 1387

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 32 14 5 3 0 1 77 8 2971
2020 First official language - French 41 33 17 5 2 0 1 75 7 1154
2019 First official language - English 50 30 12 3 2 0 1 82 6 3254
2019 First official language - French 48 30 14 4 2 0 2 80 6 1181
2018 First official language - English 45 32 14 4 2 0 2 79 7 3284
2018 First official language - French 45 32 16 4 2 0 2 78 6 1185
2017 First official language - English 48 32 11 4 2 0 2 82 6 3405
2017 First official language - French 43 31 16 5 2 0 2 76 8 1387

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 40 25 7 5 0 0 63 12 2970
2020 First official language - French 25 42 23 8 3 0 0 67 10 1158

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 34 34 13 5 0 0 48 18 2972
2020 First official language - French 12 36 38 12 3 0 0 48 15 1157
2019 First official language - English 16 34 34 11 4 0 0 51 15 3271
2019 First official language - French 14 33 36 13 3 0 0 47 16 1184
2018 First official language - English 12 33 36 14 5 0 0 45 19 3302
2018 First official language - French 9 29 42 16 4 0 0 38 20 1194
2017 First official language - English 11 31 39 13 6 0 0 42 19 3419
2017 First official language - French 8 28 43 16 5 0 0 36 21 1390

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 20 41 20 8 0 0 29 30 2968
2020 First official language - French 6 18 38 26 11 0 0 38 24 1150
2019 First official language - English 9 18 40 23 9 0 0 32 28 3247
2019 First official language - French 7 18 39 26 10 0 0 36 24 1173
2018 First official language - English 10 19 40 22 8 0 0 31 29 3262
2018 First official language - French 7 20 39 23 10 0 0 34 27 1192
2017 First official language - English 9 19 42 22 8 0 1 30 28 3404
2017 First official language - French 5 19 42 23 11 0 0 34 25 1386

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 39 9 4 2 1 0 85 6 2969
2020 First official language - French 36 48 11 2 1 1 0 85 4 1152
2019 First official language - English 34 40 14 6 3 2 0 76 10 3254
2019 First official language - French 27 44 18 6 2 2 0 73 9 1171
2018 First official language - English 32 41 14 7 3 2 0 74 11 3287
2018 First official language - French 25 47 17 7 3 1 0 73 10 1186
2017 First official language - English 30 41 14 8 5 2 0 73 13 3412
2017 First official language - French 24 44 19 7 3 3 0 70 10 1385

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 13 9 4 2 0 73 14 2965
2020 First official language - French 29 38 18 8 3 2 0 70 12 1153

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 27 12 10 9 1 0 69 19 2969
2020 First official language - French 35 35 13 10 5 1 0 71 16 1153

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 26 13 4 4 2 1 79 8 2960
2020 First official language - French 43 34 13 4 2 3 1 80 7 1155

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 33 16 10 5 1 0 69 15 2972
2020 First official language - French 29 37 20 8 5 1 0 67 13 1157
2019 First official language - English 25 36 17 13 8 1 0 61 21 3255
2019 First official language - French 18 39 23 13 6 2 0 58 18 1186
2018 First official language - English 23 36 17 14 8 1 0 59 23 3286
2018 First official language - French 16 38 23 14 9 1 0 54 23 1195
2017 First official language - English 20 37 16 14 10 1 0 58 25 3413
2017 First official language - French 13 38 23 15 9 1 0 52 24 1385

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 42 11 11 2 0 0 77 13 2976
2020 First official language - French 29 47 13 9 1 0 0 76 11 1151

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 39 13 11 3 1 0 73 14 2972
2020 First official language - French 27 44 17 9 2 1 0 72 11 1144

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 39 16 7 2 1 0 75 9 2948
2020 First official language - French 26 48 17 6 2 0 1 75 8 1141

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 36 11 5 2 1 0 82 7 2972
2020 First official language - French 33 46 13 5 2 1 1 81 6 1149

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 16 7 1 1 12 6 90 2 2974
2020 First official language - French 55 35 4 2 1 3 1 94 2 1152

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 33 7 3 1 1 0 88 5 2961
2020 First official language - French 42 43 10 3 1 1 0 86 4 1150

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 27 8 6 4 1 0 81 11 2960
2020 First official language - French 43 36 10 6 4 1 0 80 10 1150

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 29 9 6 4 1 0 82 10 2956
2020 First official language - French 42 37 12 6 2 1 0 80 8 1149

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 48 11 11 2 1 0 75 13 677
2020 First official language - French 15 53 21 7 3 0 1 69 10 249
2019 First official language - English 19 46 12 14 5 1 1 67 20 758
2019 First official language - French 14 36 22 21 4 2 2 51 26 255

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 92 8 679
2020 First official language - French 94 6 250

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 38 17 18 7 1 0 57 26 623
2020 First official language - French 16 32 24 20 8 0 0 48 27 235
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 2958
2020 First official language - French 7 93 1151

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 2954
2020 First official language - French 14 86 1147
2019 First official language - English 17 83 3266
2019 First official language - French 14 86 1183
2017 First official language - English 16 84 3411
2017 First official language - French 14 86 1388
2014 First official language - English 16 84 3726
2014 First official language - French 12 88 1408

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 383
2020 First official language - French 37 63 163

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 81 19 382
2020 First official language - French 72 28 163
2019 First official language - English 83 17 570
2019 First official language - French 80 20 171
2017 First official language - English 74 26 562
2017 First official language - French 74 26 197
2014 First official language - English 75 25 577
2014 First official language - French 72 28 163

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 34 10 3 3 0 0 83 7 312
2020 First official language - French 49 30 12 7 2 0 0 79 8 117
2019 First official language - English 53 28 7 7 5 0 0 81 12 465
2019 First official language - French 41 38 10 7 2 1 1 81 9 133
2017 First official language - English 49 33 4 8 3 0 1 84 12 417
2017 First official language - French 44 40 7 7 2 1 0 84 9 145
2014 First official language - English 48 35 6 7 4 1 0 83 11 434
2014 First official language - French 44 38 9 7 1 0 0 82 8 117

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 29 10 5 3 2 3 81 8 2965
2020 First official language - French 39 40 9 5 2 3 2 83 7 1156
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 44 22 1 58 42 2980
2020 First official language - French 38 46 15 1 55 45 1159

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 950
2020 First official language - French 29 71 433

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 19 17 22 28 1 4 30 52 949
2020 First official language - French 6 16 19 23 29 2 6 23 56 430

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 16 16 21 38 1 2 23 61 948
2020 First official language - French 3 12 20 21 40 1 2 16 63 432

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 21 12 7 6 2 9 72 14 2973
2020 First official language - French 34 22 16 9 7 1 11 64 18 1155
2019 First official language - English 41 20 15 8 9 1 6 66 18 3231
2019 First official language - French 35 19 17 10 10 1 9 59 22 1170
2018 First official language - English 39 19 15 9 10 1 7 63 21 3281
2018 First official language - French 33 18 17 11 10 1 10 57 24 1194
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