2020 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 43 33 9 12 3 0 0 76 16 58
2020 IS-04 27 33 27 13 0 0 0 60 13 15
2020 IS-05 44 44 0 6 6 0 0 88 13 16
2020 IS-06 67 17 0 17 0 0 0 83 17 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 83 9 5 2 2 0 0 91 3 58
2020 IS-04 67 20 13 0 0 0 0 87 0 15
2020 IS-05 100 0 0 0 0 0 0 100 0 16
2020 IS-06 92 0 0 8 0 0 0 92 8 12
2017 IS 71 24 0 4 0 2 0 96 4 64
2017 IS-03 82 18 0 0 0 0 0 100 0 11
2017 IS-04 61 39 0 0 0 0 0 100 0 18
2017 IS-05 70 17 0 8 0 4 0 92 8 23
2014 IS 80 12 3 2 2 2 0 94 3 66
2014 IS-03 77 15 8 0 0 0 0 92 0 13
2014 IS-05 85 7 0 4 0 4 0 96 4 27
2014 IS-06 77 8 8 0 8 0 0 85 8 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 44 8 12 0 0 0 80 12 59
2020 IS-04 33 33 20 13 0 0 0 67 13 15
2020 IS-05 31 50 0 19 0 0 0 81 19 16
2020 IS-06 46 38 8 8 0 0 0 85 8 13
2019 IS 36 45 6 9 2 0 2 83 11 64
2019 IS-04 59 35 0 6 0 0 0 94 6 17
2019 IS-05 38 33 5 24 0 0 0 71 24 21
2019 IS-06 25 67 8 0 0 0 0 92 0 12
2017 IS 39 39 8 12 2 0 0 78 14 64
2017 IS-03 45 45 0 9 0 0 0 91 9 11
2017 IS-04 39 22 22 17 0 0 0 61 17 18
2017 IS-05 44 43 4 9 0 0 0 87 9 23
2014 IS 47 38 5 8 3 0 0 85 11 66
2014 IS-03 23 62 0 0 15 0 0 85 15 13
2014 IS-05 59 22 4 15 0 0 0 81 15 27
2014 IS-06 38 54 0 8 0 0 0 92 8 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 42 14 7 2 0 0 78 8 59
2020 IS-04 27 47 20 7 0 0 0 73 7 15
2020 IS-05 31 50 6 13 0 0 0 81 13 16
2020 IS-06 54 31 8 8 0 0 0 85 8 13
2019 IS 32 29 16 18 3 0 2 62 21 62
2019 IS-04 24 41 6 24 0 0 6 69 25 17
2019 IS-05 29 19 19 24 10 0 0 48 33 21
2019 IS-06 60 20 20 0 0 0 0 80 0 10
2018 IS 29 52 9 8 3 0 0 80 11 66
2018 IS-04 21 57 14 7 0 0 0 79 7 14
2018 IS-05 23 41 9 18 9 0 0 64 27 22
2018 IS-06 33 58 8 0 0 0 0 92 0 12
2017 IS 34 42 8 8 8 0 0 77 16 64
2017 IS-03 36 55 9 0 0 0 0 91 0 11
2017 IS-04 44 22 0 28 6 0 0 67 33 18
2017 IS-05 26 44 17 0 13 0 0 70 13 23
2014 IS 30 52 8 11 0 0 0 82 11 66
2014 IS-03 15 69 8 8 0 0 0 85 8 13
2014 IS-05 48 44 4 4 0 0 0 93 4 27
2014 IS-06 8 61 8 24 0 0 0 69 24 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 51 33 7 5 2 2 0 86 7 57
2020 IS-04 33 53 7 7 0 0 0 87 7 15
2020 IS-05 56 31 0 6 0 6 0 93 7 16
2020 IS-06 67 17 8 8 0 0 0 83 8 12
2019 IS 45 38 11 3 2 0 2 84 5 64
2019 IS-04 47 47 6 0 0 0 0 94 0 17
2019 IS-05 29 43 14 10 5 0 0 71 14 21
2019 IS-06 83 8 8 0 0 0 0 92 0 12
2017 IS 46 43 0 8 2 0 2 90 10 63
2017 IS-03 36 55 0 0 0 0 9 100 0 11
2017 IS-04 44 50 0 6 0 0 0 94 6 18
2017 IS-05 56 35 0 9 0 0 0 91 9 23
2014 IS 58 29 3 8 2 0 0 88 9 65
2014 IS-03 38 38 8 15 0 0 0 77 15 13
2014 IS-05 63 22 4 7 4 0 0 85 11 27
2014 IS-06 61 31 0 8 0 0 0 92 8 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 30 46 12 9 2 0 2 77 11 57
2020 IS-04 27 47 13 7 0 0 7 79 7 15
2020 IS-05 40 40 0 20 0 0 0 80 20 15
2020 IS-06 23 62 15 0 0 0 0 85 0 13
2019 IS 44 31 11 9 5 0 0 75 14 64
2019 IS-04 35 35 18 12 0 0 0 71 12 17
2019 IS-05 43 38 5 10 5 0 0 81 14 21
2019 IS-06 75 17 8 0 0 0 0 92 0 12
2018 IS 52 32 8 8 2 0 0 83 9 66
2018 IS-04 50 43 0 7 0 0 0 93 7 14
2018 IS-05 45 23 18 9 5 0 0 68 14 22
2018 IS-06 50 33 8 8 0 0 0 83 8 12
2017 IS 41 36 10 8 3 2 0 79 11 63
2017 IS-03 45 18 18 9 0 9 0 70 10 11
2017 IS-04 33 39 11 11 6 0 0 72 17 18
2017 IS-05 43 48 4 4 0 0 0 91 4 23
2014 IS 46 34 6 11 2 2 0 81 13 65
2014 IS-03 46 38 0 8 0 8 0 92 8 13
2014 IS-05 56 30 4 7 4 0 0 85 11 27
2014 IS-06 23 31 15 31 0 0 0 53 31 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 29 53 12 3 3 0 0 81 7 59
2020 IS-04 27 40 13 13 7 0 0 67 20 15
2020 IS-05 19 63 19 0 0 0 0 81 0 16
2020 IS-06 54 38 8 0 0 0 0 92 0 13
2019 IS 31 34 19 8 8 0 0 66 16 64
2019 IS-04 29 47 6 12 6 0 0 76 18 17
2019 IS-05 24 33 19 14 10 0 0 57 24 21
2019 IS-06 58 25 17 0 0 0 0 83 0 12
2018 IS 35 41 17 5 3 0 0 76 8 66
2018 IS-04 14 71 7 0 7 0 0 86 7 14
2018 IS-05 32 45 14 5 5 0 0 77 9 22
2018 IS-06 67 25 8 0 0 0 0 92 0 12
2017 IS 26 50 3 11 8 2 0 78 19 64
2017 IS-03 9 55 9 27 0 0 0 64 27 11
2017 IS-04 17 50 6 6 22 0 0 67 28 18
2017 IS-05 30 48 0 13 4 5 0 82 18 23
2014 IS 27 47 12 9 5 0 0 74 14 66
2014 IS-03 15 38 23 8 15 0 0 54 23 13
2014 IS-05 33 41 19 7 0 0 0 74 7 27
2014 IS-06 15 69 0 15 0 0 0 85 15 13

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 41 5 10 2 0 0 83 12 59
2020 IS-04 33 47 7 13 0 0 0 80 13 15
2020 IS-05 50 44 0 6 0 0 0 94 6 16
2020 IS-06 46 38 0 15 0 0 0 85 15 13
2019 IS 31 38 9 16 6 0 0 69 22 64
2019 IS-04 41 41 6 6 6 0 0 82 12 17
2019 IS-05 24 38 5 19 14 0 0 62 33 21
2019 IS-06 42 33 8 17 0 0 0 75 17 12
2018 IS 41 39 8 8 5 0 0 80 12 66
2018 IS-04 29 50 7 7 7 0 0 79 14 14
2018 IS-05 45 27 9 14 5 0 0 73 18 22
2018 IS-06 67 25 8 0 0 0 0 92 0 12
2017 IS 28 41 6 15 8 2 0 70 24 64
2017 IS-03 45 45 0 9 0 0 0 91 9 11
2017 IS-04 11 33 17 17 22 0 0 44 39 18
2017 IS-05 26 40 4 21 4 5 0 69 26 23
2014 IS 27 43 14 11 5 0 2 71 15 66
2014 IS-03 38 38 8 15 0 0 0 77 15 13
2014 IS-05 33 30 22 4 7 0 4 65 12 27
2014 IS-06 8 69 0 23 0 0 0 77 23 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 34 44 7 15 0 0 0 78 15 59
2020 IS-04 27 53 20 0 0 0 0 80 0 15
2020 IS-05 38 38 0 25 0 0 0 75 25 16
2020 IS-06 38 46 0 15 0 0 0 85 15 13
2019 IS 31 36 14 11 8 0 0 67 19 64
2019 IS-04 47 41 0 0 12 0 0 88 12 17
2019 IS-05 19 38 5 24 14 0 0 57 38 21
2019 IS-06 42 42 8 8 0 0 0 83 8 12
2018 IS 35 32 14 18 2 0 0 67 20 66
2018 IS-04 43 7 21 29 0 0 0 50 29 14
2018 IS-05 27 41 9 18 5 0 0 68 23 22
2018 IS-06 42 50 0 8 0 0 0 92 8 12
2017 IS 25 44 11 13 8 0 0 68 20 64
2017 IS-03 45 45 9 0 0 0 0 91 0 11
2017 IS-04 22 33 6 28 11 0 0 56 39 18
2017 IS-05 17 44 22 9 9 0 0 60 18 23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 39 49 10 0 2 0 0 88 2 59
2020 IS-04 40 60 0 0 0 0 0 100 0 15
2020 IS-05 31 50 19 0 0 0 0 81 0 16
2020 IS-06 62 31 8 0 0 0 0 92 0 13
2019 IS 45 38 5 8 5 0 0 83 13 64
2019 IS-04 53 41 0 0 6 0 0 94 6 17
2019 IS-05 29 48 5 10 10 0 0 76 19 21
2019 IS-06 75 17 8 0 0 0 0 92 0 12
2018 IS 61 30 5 2 3 0 0 91 5 66
2018 IS-04 57 21 7 7 7 0 0 79 14 14
2018 IS-05 59 36 0 0 5 0 0 95 5 22
2018 IS-06 92 8 0 0 0 0 0 100 0 12
2017 IS 33 44 9 6 8 0 0 76 14 64
2017 IS-03 36 27 18 9 9 0 0 64 18 11
2017 IS-04 28 44 11 6 11 0 0 72 17 18
2017 IS-05 21 57 4 9 9 0 0 78 18 23
2014 IS 42 41 9 6 2 0 0 83 8 66
2014 IS-03 46 38 0 15 0 0 0 85 15 13
2014 IS-05 44 37 15 4 0 0 0 81 4 27
2014 IS-06 39 46 8 8 0 0 0 85 8 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 42 8 5 2 0 0 85 7 59
2020 IS-04 27 47 13 13 0 0 0 73 13 15
2020 IS-05 63 31 6 0 0 0 0 94 0 16
2020 IS-06 54 38 0 8 0 0 0 92 8 13
2019 IS 35 34 8 11 11 0 0 69 23 62
2019 IS-04 35 41 0 12 12 0 0 76 24 17
2019 IS-05 25 35 10 10 20 0 0 60 30 20
2019 IS-06 58 25 8 8 0 0 0 83 8 12
2018 IS 40 38 8 11 3 0 0 78 14 65
2018 IS-04 14 57 7 14 7 0 0 71 21 14
2018 IS-05 41 36 9 9 5 0 0 77 14 22
2017 IS 26 42 12 6 11 2 0 70 18 64
2017 IS-03 36 36 27 0 0 0 0 73 0 11
2017 IS-04 17 44 6 6 28 0 0 61 33 18
2017 IS-05 21 48 9 13 4 5 0 73 18 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 47 5 3 2 0 0 90 5 59
2020 IS-04 40 40 13 7 0 0 0 80 7 15
2020 IS-05 44 50 6 0 0 0 0 94 0 16
2020 IS-06 62 38 0 0 0 0 0 100 0 13
2019 IS 39 42 9 6 3 0 0 81 9 64
2019 IS-04 41 47 12 0 0 0 0 88 0 17
2019 IS-05 38 38 10 10 5 0 0 76 14 21
2019 IS-06 58 42 0 0 0 0 0 100 0 12
2018 IS 50 32 14 2 3 0 0 82 5 66
2018 IS-04 57 29 7 0 7 0 0 86 7 14
2018 IS-05 50 36 9 0 5 0 0 86 5 22
2018 IS-06 67 33 0 0 0 0 0 100 0 12
2017 IS 36 48 8 5 3 0 0 84 8 64
2017 IS-03 27 55 18 0 0 0 0 82 0 11
2017 IS-04 33 44 0 17 6 0 0 78 22 18
2017 IS-05 34 48 13 0 4 0 0 83 4 23
2014 IS 58 29 8 6 0 0 0 86 6 66
2014 IS-03 62 15 15 8 0 0 0 77 8 13
2014 IS-05 44 44 4 7 0 0 0 89 7 27
2014 IS-06 69 23 8 0 0 0 0 92 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 41 36 10 12 0 0 0 78 12 58
2020 IS-04 33 33 13 20 0 0 0 67 20 15
2020 IS-05 50 31 13 6 0 0 0 81 6 16
2020 IS-06 33 67 0 0 0 0 0 100 0 12
2019 IS 28 47 8 11 5 2 0 76 16 64
2019 IS-04 47 41 6 0 6 0 0 88 6 17
2019 IS-05 14 52 14 14 5 0 0 67 19 21
2019 IS-06 42 50 0 8 0 0 0 92 8 12
2018 IS 30 50 9 8 3 0 0 80 11 66
2018 IS-04 21 57 7 7 7 0 0 79 14 14
2018 IS-05 41 41 9 9 0 0 0 82 9 22
2018 IS-06 50 33 8 8 0 0 0 83 8 12
2017 IS 22 55 11 6 6 0 0 77 13 64
2017 IS-03 27 64 9 0 0 0 0 91 0 11
2017 IS-04 17 56 11 11 6 0 0 72 17 18
2017 IS-05 22 56 9 4 9 0 0 78 13 23
2014 IS 21 59 5 9 6 0 0 80 15 66
2014 IS-03 15 69 8 0 8 0 0 85 8 13
2014 IS-05 19 56 4 15 7 0 0 74 22 27
2014 IS-06 15 61 8 16 0 0 0 76 16 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 54 36 5 3 2 0 0 90 5 59
2020 IS-04 53 33 7 7 0 0 0 87 7 15
2020 IS-05 63 31 6 0 0 0 0 94 0 16
2020 IS-06 54 46 0 0 0 0 0 100 0 13
2019 IS 41 33 13 5 8 0 2 75 13 64
2019 IS-04 41 35 12 6 0 0 6 81 6 17
2019 IS-05 33 43 0 10 14 0 0 76 24 21
2019 IS-06 75 25 0 0 0 0 0 100 0 12
2018 IS 47 36 9 2 6 0 0 83 8 66
2018 IS-04 36 57 0 0 7 0 0 93 7 14
2018 IS-05 55 36 5 0 5 0 0 91 5 22
2018 IS-06 67 25 8 0 0 0 0 92 0 12
2017 IS 30 51 8 6 3 0 2 82 10 64
2017 IS-03 27 55 9 0 0 0 9 90 0 11
2017 IS-04 22 50 17 6 6 0 0 72 11 18
2017 IS-05 26 60 4 9 0 0 0 87 9 23
2014 IS 32 49 9 5 6 0 0 80 11 66
2014 IS-03 23 46 15 8 8 0 0 69 15 13
2014 IS-05 33 41 15 4 7 0 0 74 11 27
2014 IS-06 31 62 0 8 0 0 0 92 8 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 34 49 7 7 3 0 0 83 10 59
2020 IS-04 27 47 20 7 0 0 0 73 7 15
2020 IS-05 31 56 6 6 0 0 0 88 6 16
2020 IS-06 31 69 0 0 0 0 0 100 0 13
2019 IS 38 38 5 17 3 0 0 75 20 64
2019 IS-04 41 41 6 12 0 0 0 82 12 17
2019 IS-05 33 38 0 24 5 0 0 71 29 21
2019 IS-06 42 42 8 8 0 0 0 83 8 12
2018 IS 30 48 6 8 6 2 0 80 14 66
2018 IS-04 21 57 14 0 7 0 0 79 7 14
2018 IS-05 18 59 0 14 5 5 0 81 19 22
2018 IS-06 67 25 0 8 0 0 0 92 8 12
2017 IS 26 47 11 10 5 0 2 74 14 64
2017 IS-03 27 45 9 9 0 0 9 80 10 11
2017 IS-04 22 44 22 6 6 0 0 67 11 18
2017 IS-05 25 53 9 9 4 0 0 78 13 23
2014 IS 36 40 12 8 5 0 0 76 12 66
2014 IS-03 31 38 23 0 8 0 0 69 8 13
2014 IS-05 41 26 15 15 4 0 0 67 19 27
2014 IS-06 31 62 8 0 0 0 0 92 0 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 47 5 0 3 0 0 92 3 59
2020 IS-04 53 33 7 0 7 0 0 87 7 15
2020 IS-05 38 63 0 0 0 0 0 100 0 16
2020 IS-06 54 38 8 0 0 0 0 92 0 13
2019 IS 41 31 11 11 6 0 0 72 17 64
2019 IS-04 41 47 0 6 6 0 0 88 12 17
2019 IS-05 29 33 14 14 10 0 0 62 24 21
2019 IS-06 67 17 17 0 0 0 0 83 0 12
2018 IS 35 45 11 6 2 2 0 82 8 66
2018 IS-04 29 57 7 0 7 0 0 86 7 14
2018 IS-05 27 55 14 0 0 5 0 86 0 22
2018 IS-06 58 25 17 0 0 0 0 83 0 12
2017 IS 34 42 6 11 6 0 0 76 17 64
2017 IS-03 36 27 27 0 9 0 0 64 9 11
2017 IS-04 22 44 6 17 11 0 0 67 28 18
2017 IS-05 34 48 0 13 4 0 0 83 17 23
2014 IS 41 41 8 8 3 0 0 82 11 66
2014 IS-03 31 38 15 15 0 0 0 69 15 13
2014 IS-05 33 52 4 7 4 0 0 85 11 27
2014 IS-06 53 31 15 0 0 0 0 85 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 27 17 15 5 0 0 63 20 59
2020 IS-04 33 47 7 13 0 0 0 80 13 15
2020 IS-05 38 13 25 13 13 0 0 50 25 16
2020 IS-06 23 23 23 23 8 0 0 46 31 13
2019 IS 34 38 17 3 8 0 0 72 11 64
2019 IS-04 24 53 12 6 6 0 0 76 12 17
2019 IS-05 38 33 19 5 5 0 0 71 10 21
2019 IS-06 17 50 17 0 17 0 0 67 17 12
2018 IS 39 27 20 8 6 0 0 67 14 66
2018 IS-04 57 29 7 7 0 0 0 86 7 14
2018 IS-05 23 23 32 14 9 0 0 45 23 22
2018 IS-06 17 42 25 0 17 0 0 58 17 12
2017 IS 37 34 18 6 3 0 2 73 10 64
2017 IS-03 64 27 0 0 0 0 9 100 0 11
2017 IS-04 28 50 11 11 0 0 0 78 11 18
2017 IS-05 34 31 26 4 4 0 0 65 9 23
2014 IS 36 41 14 3 6 0 0 77 9 66
2014 IS-03 46 46 8 0 0 0 0 92 0 13
2014 IS-05 41 37 19 4 0 0 0 78 4 27
2014 IS-06 8 38 15 8 31 0 0 47 38 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 12 29 25 19 14 0 2 33 41 59
2020 IS-04 7 7 40 20 27 0 0 47 13 15
2020 IS-05 19 44 19 13 6 0 0 19 63 16
2020 IS-06 15 31 15 31 8 0 0 38 46 13
2019 IS 16 20 44 13 8 0 0 20 36 64
2019 IS-04 12 29 41 6 12 0 0 18 41 17
2019 IS-05 29 14 43 10 5 0 0 14 43 21
2019 IS-06 0 25 42 17 17 0 0 33 25 12
2018 IS 8 23 42 17 11 0 0 27 30 66
2018 IS-04 21 14 36 21 7 0 0 29 36 14
2018 IS-05 9 14 59 18 0 0 0 18 23 22
2018 IS-06 0 42 33 0 25 0 0 25 42 12
2017 IS 13 25 36 16 9 0 2 25 38 64
2017 IS-03 9 18 36 9 18 0 9 30 30 11
2017 IS-04 17 33 17 28 6 0 0 33 50 18
2017 IS-05 13 18 52 13 4 0 0 17 31 23
2014 IS 8 21 47 18 3 2 2 22 30 66
2014 IS-03 0 8 46 31 8 8 0 42 8 13
2014 IS-05 4 30 44 19 4 0 0 22 33 27
2014 IS-06 23 31 47 0 0 0 0 0 53 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 0 19 30 25 23 2 2 49 20 57
2020 IS-04 0 14 36 14 36 0 0 50 14 14
2020 IS-05 0 20 33 27 13 7 0 43 21 15
2020 IS-06 0 15 38 31 15 0 0 46 15 13
2019 IS 9 23 33 20 9 5 0 31 34 64
2019 IS-04 18 12 41 24 6 0 0 29 29 17
2019 IS-05 10 24 19 29 10 10 0 42 37 21
2019 IS-06 8 33 25 17 17 0 0 33 42 12
2018 IS 12 27 24 27 9 0 0 36 39 66
2018 IS-04 21 29 29 14 7 0 0 21 50 14
2018 IS-05 14 23 36 23 5 0 0 27 36 22
2018 IS-06 0 42 8 42 8 0 0 50 42 12
2017 IS 16 22 27 22 11 0 3 34 38 64
2017 IS-03 9 9 27 36 9 0 9 50 20 11
2017 IS-04 17 33 22 17 11 0 0 28 50 18
2017 IS-05 13 13 40 26 9 0 0 34 26 23
2014 IS 8 26 30 20 12 0 5 33 35 66
2014 IS-03 0 8 46 23 23 0 0 46 8 13
2014 IS-05 4 30 26 26 15 0 0 41 33 27
2014 IS-06 15 38 39 8 0 0 0 8 53 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 8 31 32 20 5 0 3 26 40 59
2020 IS-04 0 40 40 13 7 0 0 20 40 15
2020 IS-05 19 38 19 19 6 0 0 25 56 16
2020 IS-06 0 8 62 31 0 0 0 31 8 13
2019 IS 20 20 38 13 8 0 2 21 41 64
2019 IS-04 18 24 47 6 6 0 0 12 41 17
2019 IS-05 38 14 29 19 0 0 0 19 52 21
2019 IS-06 0 17 58 17 8 0 0 25 17 12
2018 IS 14 30 33 12 8 2 2 20 45 66
2018 IS-04 14 29 36 7 7 7 0 15 46 14
2018 IS-05 23 27 36 14 0 0 0 14 50 22
2018 IS-06 8 25 42 8 17 0 0 25 33 12
2017 IS 29 28 26 11 3 0 2 15 59 64
2017 IS-03 27 27 18 9 9 0 9 20 60 11
2017 IS-04 33 39 17 11 0 0 0 11 72 18
2017 IS-05 25 31 26 13 4 0 0 17 56 23
2014 IS 23 23 33 14 6 0 2 20 46 66
2014 IS-03 8 23 31 23 15 0 0 38 31 13
2014 IS-05 26 22 33 15 4 0 0 19 48 27
2014 IS-06 31 38 31 0 0 0 0 0 69 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 7 28 38 17 9 0 2 26 35 58
2020 IS-04 7 27 33 20 13 0 0 33 33 15
2020 IS-05 19 38 31 6 6 0 0 13 56 16
2020 IS-06 0 33 42 17 8 0 0 25 33 12
2019 IS 8 23 41 20 6 0 2 27 32 64
2019 IS-04 12 24 47 18 0 0 0 18 35 17
2019 IS-05 10 38 29 14 10 0 0 24 48 21
2019 IS-06 0 8 50 33 8 0 0 42 8 12
2018 IS 5 18 48 18 9 0 2 28 23 66
2018 IS-04 7 29 43 21 0 0 0 21 36 14
2018 IS-05 5 18 64 5 9 0 0 14 23 22
2018 IS-06 0 8 67 8 17 0 0 25 8 12
2017 IS 13 17 48 14 8 0 0 22 30 64
2017 IS-03 18 9 45 9 18 0 0 27 27 11
2017 IS-04 17 28 28 17 11 0 0 28 44 18
2017 IS-05 4 18 66 8 4 0 0 12 22 23
2014 IS 6 17 47 27 3 0 0 30 23 66
2014 IS-03 0 0 69 23 8 0 0 31 0 13
2014 IS-05 7 22 41 30 0 0 0 30 30 27
2014 IS-06 8 38 46 8 0 0 0 8 46 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 17 29 31 8 12 2 2 21 47 59
2020 IS-04 13 20 33 20 13 0 0 33 33 15
2020 IS-05 25 31 25 6 6 6 0 13 60 16
2020 IS-06 8 46 31 0 15 0 0 15 54 13
2019 IS 14 25 33 22 3 0 3 26 40 64
2019 IS-04 6 41 35 18 0 0 0 18 47 17
2019 IS-05 14 33 24 24 0 0 5 25 50 21
2019 IS-06 17 8 50 17 8 0 0 25 25 12
2018 IS 25 18 35 14 8 0 0 22 43 65
2018 IS-04 14 21 43 14 7 0 0 21 36 14
2018 IS-05 36 14 41 5 5 0 0 9 50 22
2018 IS-06 17 33 42 8 0 0 0 8 50 12
2017 IS 14 18 34 22 6 2 3 30 34 63
2017 IS-03 10 0 50 20 10 0 10 33 11 10
2017 IS-04 17 11 22 39 11 0 0 50 28 18
2017 IS-05 13 35 34 9 4 4 0 14 50 23
2014 IS 17 41 17 18 5 2 2 23 59 66
2014 IS-03 8 38 23 23 8 0 0 31 46 13
2014 IS-05 15 41 19 19 7 0 0 26 56 27
2014 IS-06 23 54 15 8 0 0 0 8 77 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 8 24 25 25 12 2 3 39 34 59
2020 IS-04 0 27 27 20 20 0 7 43 29 15
2020 IS-05 6 25 31 19 13 6 0 33 33 16
2020 IS-06 8 38 23 23 8 0 0 31 46 13
2019 IS 13 16 32 24 10 3 2 36 31 62
2019 IS-04 18 18 24 29 12 0 0 41 35 17
2019 IS-05 10 15 35 20 10 5 5 33 28 20
2019 IS-06 8 17 33 25 17 0 0 42 25 12
2018 IS 21 32 24 15 8 0 0 23 53 66
2018 IS-04 29 14 29 21 7 0 0 29 43 14
2018 IS-05 18 41 18 14 9 0 0 23 59 22
2018 IS-06 17 42 25 17 0 0 0 17 58 12
2017 IS 16 31 25 11 9 2 6 22 51 64
2017 IS-03 9 18 27 9 9 0 27 25 38 11
2017 IS-04 6 44 17 22 11 0 0 33 50 18
2017 IS-05 22 35 22 0 13 4 4 14 62 23
2014 IS 5 21 27 30 11 2 5 43 27 66
2014 IS-03 0 23 15 46 15 0 0 62 23 13
2014 IS-05 4 22 30 30 11 0 4 42 27 27
2014 IS-06 8 15 39 31 8 0 0 38 23 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 10 25 31 20 8 2 3 30 38 59
2020 IS-04 7 27 27 27 7 7 0 36 36 15
2020 IS-05 19 19 44 6 6 0 6 13 40 16
2020 IS-06 8 31 31 23 8 0 0 31 38 13
2019 IS 16 23 34 19 8 0 0 27 39 64
2019 IS-04 12 24 41 12 12 0 0 24 35 17
2019 IS-05 29 33 14 24 0 0 0 24 62 21
2019 IS-06 0 25 42 17 17 0 0 33 25 12
2018 IS 11 23 47 8 9 2 2 17 34 66
2018 IS-04 7 7 71 0 7 0 7 8 15 14
2018 IS-05 23 36 36 0 0 5 0 0 62 22
2018 IS-06 8 17 67 0 8 0 0 8 25 12
2017 IS 24 27 24 11 9 2 3 21 54 64
2017 IS-03 18 18 36 0 9 0 18 11 44 11
2017 IS-04 22 33 22 11 11 0 0 22 56 18
2017 IS-05 16 36 22 17 4 4 0 23 54 23
2014 IS 12 21 39 20 5 2 2 25 34 66
2014 IS-03 8 15 54 15 8 0 0 23 23 13
2014 IS-05 11 19 41 26 4 0 0 30 30 27
2014 IS-06 23 39 31 8 0 0 0 8 62 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 14 10 49 15 10 0 2 26 24 59
2020 IS-04 7 0 53 27 13 0 0 40 7 15
2020 IS-05 13 25 50 6 6 0 0 13 38 16
2020 IS-06 31 8 46 8 8 0 0 15 38 13
2019 IS 25 13 34 23 5 0 0 28 38 64
2019 IS-04 18 12 41 24 6 0 0 29 29 17
2019 IS-05 38 19 29 14 0 0 0 14 57 21
2019 IS-06 33 8 33 17 8 0 0 25 42 12
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 31 12 5 5 7 3 75 12 58
2020 IS-04 20 33 7 7 7 13 13 73 18 15
2020 IS-05 47 20 33 0 0 0 0 67 0 15
2020 IS-06 46 31 8 0 8 8 0 83 8 13
2019 IS 39 30 8 5 5 5 9 80 11 64
2019 IS-04 35 29 12 12 6 6 0 69 19 17
2019 IS-05 33 38 0 0 5 10 14 94 6 21
2019 IS-06 67 25 8 0 0 0 0 92 0 12
2018 IS 21 33 14 11 5 5 12 65 18 66
2018 IS-04 29 29 0 29 7 0 7 62 38 14
2018 IS-05 14 27 23 5 9 14 9 53 18 22
2018 IS-06 42 42 8 8 0 0 0 83 8 12
2017 IS 26 26 11 17 8 6 5 59 28 64
2017 IS-03 27 55 0 18 0 0 0 82 18 11
2017 IS-04 28 33 11 17 11 0 0 61 28 18
2017 IS-05 26 9 22 18 9 12 4 42 32 23
2014 IS 39 32 12 5 0 9 3 81 5 66
2014 IS-03 38 31 8 15 0 8 0 75 17 13
2014 IS-05 33 30 7 4 0 19 7 85 5 27
2014 IS-06 47 38 15 0 0 0 0 85 0 13

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 66 28 0 2 5 0 0 93 7 58
2020 IS-04 60 27 0 7 7 0 0 87 13 15
2020 IS-05 56 44 0 0 0 0 0 100 0 16
2020 IS-06 92 8 0 0 0 0 0 100 0 12
2019 IS 55 27 9 3 5 0 2 83 8 64
2019 IS-04 41 41 6 6 6 0 0 82 12 17
2019 IS-05 62 19 10 5 5 0 0 81 10 21
2019 IS-06 83 17 0 0 0 0 0 100 0 12
2018 IS 49 31 6 9 5 0 0 80 14 65
2018 IS-04 50 14 14 14 7 0 0 64 21 14
2018 IS-05 45 36 5 9 5 0 0 82 14 22
2017 IS 47 32 5 14 3 0 0 78 17 64
2017 IS-03 36 45 9 9 0 0 0 82 9 11
2017 IS-04 39 28 11 22 0 0 0 67 22 18
2017 IS-05 47 31 0 17 4 0 0 78 22 23
2014 IS 50 29 6 9 3 3 0 81 12 66
2014 IS-03 38 23 8 15 8 8 0 67 25 13
2014 IS-05 52 30 7 7 0 4 0 85 8 27
2014 IS-06 54 46 0 0 0 0 0 100 0 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 69 19 7 5 0 0 0 88 5 58
2020 IS-04 47 33 13 7 0 0 0 80 7 15
2020 IS-05 88 6 6 0 0 0 0 94 0 16
2020 IS-06 92 8 0 0 0 0 0 100 0 12
2019 IS 66 23 6 3 0 0 2 90 3 64
2019 IS-04 65 35 0 0 0 0 0 100 0 17
2019 IS-05 62 24 10 5 0 0 0 86 5 21
2019 IS-06 83 17 0 0 0 0 0 100 0 12
2018 IS 59 27 5 5 5 0 0 86 9 66
2018 IS-04 50 36 7 0 7 0 0 86 7 14
2018 IS-05 59 27 0 5 9 0 0 86 14 22
2018 IS-06 75 17 8 0 0 0 0 92 0 12
2017 IS 49 43 2 3 2 0 2 94 5 63
2017 IS-03 36 55 0 9 0 0 0 91 9 11
2017 IS-04 28 61 0 0 6 0 6 94 6 18
2017 IS-05 63 32 0 5 0 0 0 95 5 22
2014 IS 59 32 3 5 2 0 0 91 6 66
2014 IS-03 38 31 8 15 8 0 0 69 23 13
2014 IS-05 74 22 4 0 0 0 0 96 0 27
2014 IS-06 62 38 0 0 0 0 0 100 0 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 64 27 5 2 0 2 0 93 2 59
2020 IS-04 40 47 7 7 0 0 0 87 7 15
2020 IS-05 81 19 0 0 0 0 0 100 0 16
2020 IS-06 85 15 0 0 0 0 0 100 0 13
2019 IS 58 27 11 2 2 2 0 86 3 64
2019 IS-04 59 24 6 0 6 6 0 88 6 17
2019 IS-05 62 24 14 0 0 0 0 86 0 21
2019 IS-06 67 33 0 0 0 0 0 100 0 12
2018 IS 59 26 8 5 3 0 0 85 8 66
2018 IS-04 64 21 0 7 7 0 0 86 14 14
2018 IS-05 50 36 5 5 5 0 0 86 9 22
2018 IS-06 83 8 8 0 0 0 0 92 0 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 69 22 2 0 0 2 5 98 0 59
2020 IS-04 67 20 0 0 0 0 13 100 0 15
2020 IS-05 81 13 0 0 0 6 0 100 0 16
2020 IS-06 77 15 8 0 0 0 0 92 0 13
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 78 15 3 0 2 2 0 95 2 59
2020 IS-04 73 7 13 0 0 7 0 86 0 15
2020 IS-05 94 6 0 0 0 0 0 100 0 16
2020 IS-06 85 15 0 0 0 0 0 100 0 13
2019 IS 73 13 11 0 3 0 0 85 3 62
2019 IS-04 81 13 6 0 0 0 0 94 0 16
2019 IS-05 80 10 10 0 0 0 0 90 0 20
2019 IS-06 92 8 0 0 0 0 0 100 0 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 58 27 5 8 2 0 0 85 10 59
2020 IS-04 53 27 7 13 0 0 0 80 13 15
2020 IS-05 75 13 6 6 0 0 0 88 6 16
2020 IS-06 54 38 0 8 0 0 0 92 8 13
2019 IS 50 27 5 14 5 0 0 77 19 64
2019 IS-04 47 29 6 12 6 0 0 76 18 17
2019 IS-05 67 19 5 5 5 0 0 86 10 21
2019 IS-06 58 25 0 17 0 0 0 83 17 12
2018 IS 47 29 9 9 5 0 2 77 14 66
2018 IS-04 64 7 21 7 0 0 0 71 7 14
2018 IS-05 50 23 5 9 9 0 5 76 19 22
2018 IS-06 50 33 0 17 0 0 0 83 17 12
2017 IS 40 33 8 14 3 2 0 74 18 64
2017 IS-03 45 36 9 0 9 0 0 82 9 11
2017 IS-04 28 28 11 33 0 0 0 56 33 18
2017 IS-05 34 44 9 4 4 5 0 82 9 23
2014 IS 36 43 14 6 2 0 0 79 8 66
2014 IS-03 31 54 8 0 8 0 0 85 8 13
2014 IS-05 37 44 19 0 0 0 0 81 0 27
2014 IS-06 23 54 8 15 0 0 0 77 15 13

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 63 15 15 2 2 3 0 81 4 59
2020 IS-04 47 27 13 0 0 13 0 85 0 15
2020 IS-05 75 13 13 0 0 0 0 88 0 16
2020 IS-06 69 15 8 8 0 0 0 85 8 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 58 25 7 7 2 2 0 84 9 59
2020 IS-04 53 20 13 7 0 7 0 79 7 15
2020 IS-05 63 31 6 0 0 0 0 94 0 16
2020 IS-06 69 15 8 8 0 0 0 85 8 13
2019 IS 61 20 5 9 3 2 0 83 13 64
2019 IS-04 59 35 6 0 0 0 0 94 0 17
2019 IS-05 71 10 5 14 0 0 0 81 14 21
2019 IS-06 83 17 0 0 0 0 0 100 0 12
2018 IS 59 26 5 6 3 0 2 86 9 66
2018 IS-04 57 29 7 7 0 0 0 86 7 14
2018 IS-05 45 32 5 9 5 0 5 81 14 22
2018 IS-06 92 0 0 8 0 0 0 92 8 12
2017 IS 43 35 3 13 5 2 0 79 18 64
2017 IS-03 36 45 0 0 9 9 0 90 10 11
2017 IS-04 22 50 0 22 6 0 0 72 28 18
2017 IS-05 52 31 9 9 0 0 0 83 9 23
2014 IS 45 35 11 9 0 0 0 80 9 66
2014 IS-03 23 46 23 8 0 0 0 69 8 13
2014 IS-05 59 30 7 4 0 0 0 89 4 27
2014 IS-06 31 54 8 8 0 0 0 85 8 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 39 61 59
2020 IS-04 40 60 15
2020 IS-05 63 38 16
2020 IS-06 23 77 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 63 10 8 0 0 8 10 90 0 59
2020 IS-04 73 0 0 0 0 13 13 100 0 15
2020 IS-05 81 19 0 0 0 0 0 100 0 16
2020 IS-06 54 8 8 0 0 15 15 89 0 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 66 17 8 5 3 0 0 83 8 59
2020 IS-04 53 33 7 0 7 0 0 87 7 15
2020 IS-05 81 13 0 6 0 0 0 94 6 16
2020 IS-06 69 15 15 0 0 0 0 85 0 13
2019 IS 61 23 9 5 2 0 0 84 6 64
2019 IS-04 59 29 6 6 0 0 0 88 6 17
2019 IS-05 76 14 5 5 0 0 0 90 5 21
2019 IS-06 58 42 0 0 0 0 0 100 0 12
2018 IS 66 18 5 3 6 0 2 86 9 65
2018 IS-04 57 21 14 0 7 0 0 79 7 14
2018 IS-05 64 18 5 5 5 0 5 86 10 22
2017 IS 50 25 13 8 5 0 0 75 13 64
2017 IS-03 36 36 18 9 0 0 0 73 9 11
2017 IS-04 39 11 22 17 11 0 0 50 28 18
2017 IS-05 52 40 4 4 0 0 0 91 4 23
2014 IS 54 31 9 5 2 0 0 85 6 66
2014 IS-03 38 38 15 0 8 0 0 77 8 13
2014 IS-05 67 22 7 4 0 0 0 89 4 27
2014 IS-06 53 31 0 15 0 0 0 85 15 13
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 34 15 3 0 5 0 80 4 59
2020 IS-04 40 33 13 0 0 13 0 85 0 15
2020 IS-05 38 44 13 0 0 6 0 87 0 16
2020 IS-06 38 38 15 8 0 0 0 77 8 13
2019 IS 22 50 11 6 5 6 0 77 12 64
2019 IS-04 12 59 6 12 6 6 0 75 19 17
2019 IS-05 19 52 10 5 10 5 0 75 15 21
2019 IS-06 42 42 8 0 0 8 0 91 0 12
2018 IS 24 42 20 3 5 6 0 71 8 66
2018 IS-04 36 29 21 0 7 7 0 69 8 14
2018 IS-05 18 59 14 0 0 9 0 85 0 22
2018 IS-06 25 33 25 8 8 0 0 58 17 12
2017 IS 22 24 21 13 13 6 2 50 28 63
2017 IS-03 18 27 27 0 9 9 9 56 11 11
2017 IS-04 11 28 28 17 17 0 0 39 33 18
2017 IS-05 22 23 23 14 9 9 0 50 25 22
2014 IS 26 47 17 3 2 6 0 77 5 66
2014 IS-03 23 46 15 0 0 15 0 82 0 13
2014 IS-05 22 59 11 0 0 7 0 88 0 27
2014 IS-06 24 46 23 8 0 0 0 69 8 13

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 42 8 5 2 0 0 85 7 59
2020 IS-04 33 47 13 7 0 0 0 80 7 15
2020 IS-05 38 44 13 6 0 0 0 81 6 16
2020 IS-06 38 54 0 8 0 0 0 92 8 13
2019 IS 20 48 13 14 3 2 0 70 17 64
2019 IS-04 12 53 12 18 6 0 0 65 24 17
2019 IS-05 14 52 10 14 5 5 0 70 20 21
2019 IS-06 33 42 17 8 0 0 0 75 8 12
2018 IS 23 41 20 8 6 3 0 66 14 66
2018 IS-04 29 50 14 0 7 0 0 79 7 14
2018 IS-05 18 55 9 9 5 5 0 76 14 22
2018 IS-06 25 17 33 17 8 0 0 42 25 12
2017 IS 22 28 14 11 18 5 2 54 31 63
2017 IS-03 27 27 9 9 18 0 9 60 30 11
2017 IS-04 17 17 17 17 28 6 0 35 47 18
2017 IS-05 19 36 18 9 9 9 0 60 20 22
2014 IS 26 50 11 11 3 0 0 76 14 66
2014 IS-03 23 62 15 0 0 0 0 85 0 13
2014 IS-05 33 44 11 11 0 0 0 78 11 27
2014 IS-06 0 62 15 23 0 0 0 62 23 13

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 29 40 22 3 2 3 0 71 5 58
2020 IS-04 27 33 33 0 0 7 0 64 0 15
2020 IS-05 19 56 19 6 0 0 0 75 6 16
2020 IS-06 33 42 17 8 0 0 0 75 8 12
2019 IS 16 38 17 16 6 8 0 58 24 64
2019 IS-04 6 47 18 12 6 12 0 60 20 17
2019 IS-05 14 33 5 24 14 10 0 53 42 21
2019 IS-06 25 33 25 17 0 0 0 58 17 12
2018 IS 21 26 24 15 8 6 0 50 24 66
2018 IS-04 29 21 14 14 7 14 0 58 25 14
2018 IS-05 23 36 14 14 9 5 0 62 24 22
2018 IS-06 25 17 33 17 8 0 0 42 25 12
2017 IS 18 35 16 11 14 5 2 56 27 63
2017 IS-03 9 36 9 18 9 9 9 56 33 11
2017 IS-04 17 22 22 11 22 6 0 41 35 18
2017 IS-05 14 46 18 8 9 5 0 63 18 22
2014 IS 18 44 18 15 3 2 0 63 19 66
2014 IS-03 23 31 38 0 0 8 0 58 0 13
2014 IS-05 19 56 11 15 0 0 0 74 15 27
2014 IS-06 8 46 8 39 0 0 0 53 39 13

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 31 44 15 7 3 0 0 75 10 59
2020 IS-04 27 40 27 0 7 0 0 67 7 15
2020 IS-05 31 44 19 6 0 0 0 75 6 16
2020 IS-06 46 38 8 8 0 0 0 85 8 13
2019 IS 21 33 19 14 8 5 0 57 23 63
2019 IS-04 12 24 24 18 6 18 0 43 29 17
2019 IS-05 20 40 10 10 20 0 0 60 30 20
2019 IS-06 42 42 8 8 0 0 0 83 8 12
2018 IS 17 38 17 18 6 5 0 57 25 66
2018 IS-04 21 29 21 14 7 7 0 54 23 14
2018 IS-05 5 50 14 18 9 5 0 57 29 22
2018 IS-06 42 33 0 25 0 0 0 75 25 12
2017 IS 14 28 19 21 18 0 0 43 38 63
2017 IS-03 0 45 9 18 27 0 0 45 45 11
2017 IS-04 11 22 22 17 28 0 0 33 44 18
2017 IS-05 18 28 23 22 9 0 0 46 31 22
2014 IS 11 55 15 15 3 2 0 66 19 66
2014 IS-03 8 46 31 15 0 0 0 54 15 13
2014 IS-05 11 59 15 11 0 4 0 73 12 27
2014 IS-06 0 69 8 15 8 0 0 69 23 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 34 27 29 5 0 5 0 64 5 59
2020 IS-04 33 27 20 7 0 13 0 69 8 15
2020 IS-05 38 19 31 6 0 6 0 60 7 16
2020 IS-06 31 38 31 0 0 0 0 69 0 13
2019 IS 31 31 25 6 2 5 0 66 8 64
2019 IS-04 12 47 24 6 0 12 0 67 7 17
2019 IS-05 33 29 19 10 5 5 0 65 15 21
2019 IS-06 42 17 33 8 0 0 0 58 8 12
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 28 53 19 0 0 0 0 81 0 58
2020 IS-04 33 40 27 0 0 0 0 73 0 15
2020 IS-05 20 53 27 0 0 0 0 73 0 15
2020 IS-06 31 69 0 0 0 0 0 100 0 13
2019 IS 23 48 16 8 3 2 0 73 11 64
2019 IS-04 18 53 18 12 0 0 0 71 12 17
2019 IS-05 14 48 19 5 10 5 0 65 15 21
2019 IS-06 42 50 0 8 0 0 0 92 8 12
2018 IS 36 44 12 5 3 0 0 80 8 66
2018 IS-04 36 36 14 7 7 0 0 71 14 14
2018 IS-05 27 59 5 5 5 0 0 86 9 22
2018 IS-06 50 33 8 8 0 0 0 83 8 12
2017 IS 19 55 9 14 3 0 0 74 17 64
2017 IS-03 27 45 27 0 0 0 0 73 0 11
2017 IS-04 11 50 17 11 11 0 0 61 22 18
2017 IS-05 13 66 0 21 0 0 0 79 21 23
2014 IS 23 60 12 3 2 0 0 83 5 66
2014 IS-03 8 85 8 0 0 0 0 92 0 13
2014 IS-05 30 52 19 0 0 0 0 81 0 27
2014 IS-06 24 53 15 8 0 0 0 77 8 13

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 12 51 19 15 0 3 0 65 16 59
2020 IS-04 0 40 27 20 0 13 0 46 23 15
2020 IS-05 13 44 13 31 0 0 0 56 31 16
2020 IS-06 15 69 8 8 0 0 0 85 8 13
2019 IS 16 36 20 16 6 6 0 55 23 64
2019 IS-04 12 24 35 12 12 6 0 38 25 17
2019 IS-05 14 33 10 24 10 10 0 53 37 21
2019 IS-06 25 42 17 8 0 8 0 73 9 12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 39 7 5 2 3 0 86 7 59
2020 IS-04 40 53 0 0 0 7 0 100 0 15
2020 IS-05 44 38 6 13 0 0 0 81 13 16
2020 IS-06 62 38 0 0 0 0 0 100 0 13
2019 IS 38 39 6 9 5 0 3 79 15 64
2019 IS-04 29 35 12 24 0 0 0 65 24 17
2019 IS-05 33 48 5 5 10 0 0 81 14 21
2019 IS-06 58 42 0 0 0 0 0 100 0 12
2018 IS 44 32 6 11 6 0 2 77 17 66
2018 IS-04 57 29 0 7 7 0 0 86 14 14
2018 IS-05 41 23 14 9 9 0 5 67 19 22
2018 IS-06 58 42 0 0 0 0 0 100 0 12
2017 IS 40 31 8 11 6 3 0 74 18 64
2017 IS-03 36 27 0 18 0 18 0 78 22 11
2017 IS-04 39 39 6 6 11 0 0 78 17 18
2017 IS-05 34 31 18 13 4 0 0 65 18 23
2014 IS 55 39 1 3 0 1 0 95 3 67
2014 IS-03 46 54 0 0 0 0 0 100 0 13
2014 IS-05 59 41 0 0 0 0 0 100 0 27
2014 IS-06 57 35 0 8 0 0 0 92 8 14

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 50 9 3 2 0 0 86 5 58
2020 IS-04 33 60 7 0 0 0 0 93 0 15
2020 IS-05 40 40 13 7 0 0 0 80 7 15
2020 IS-06 38 54 8 0 0 0 0 92 0 13
2019 IS 27 41 19 6 5 0 2 69 11 63
2019 IS-04 18 65 12 0 6 0 0 82 6 17
2019 IS-05 20 40 25 10 5 0 0 60 15 20
2019 IS-06 50 25 17 8 0 0 0 75 8 12
2018 IS 35 41 12 9 3 0 0 76 12 66
2018 IS-04 50 29 7 7 7 0 0 79 14 14
2018 IS-05 32 32 18 14 5 0 0 64 18 22
2018 IS-06 50 50 0 0 0 0 0 100 0 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 22 24 19 8 8 15 3 56 21 59
2020 IS-04 13 13 20 20 7 20 7 36 36 15
2020 IS-05 38 0 19 13 13 19 0 46 31 16
2020 IS-06 23 54 0 0 8 15 0 91 9 13
2019 IS 17 17 22 22 13 8 2 38 38 64
2019 IS-04 12 29 24 18 18 0 0 41 35 17
2019 IS-05 19 5 19 24 19 14 0 28 50 21
2019 IS-06 25 25 25 17 8 0 0 50 25 12
2018 IS 9 26 21 20 15 8 2 38 38 66
2018 IS-04 7 50 7 21 7 7 0 62 31 14
2018 IS-05 9 18 18 23 23 5 5 30 50 22
2018 IS-06 17 17 42 17 8 0 0 33 25 12
2017 IS 9 25 20 13 17 14 2 41 36 64
2017 IS-03 18 9 36 18 9 9 0 30 30 11
2017 IS-04 0 39 11 11 33 6 0 41 47 18
2017 IS-05 13 9 22 13 13 25 5 31 38 23
2014 IS 10 24 19 15 7 19 4 45 29 67
2014 IS-03 0 31 46 0 0 15 8 40 0 13
2014 IS-05 19 22 11 15 7 19 7 55 30 27
2014 IS-06 0 21 21 29 7 21 0 27 46 14

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 29 44 10 8 5 3 0 75 14 59
2020 IS-04 20 40 13 7 13 7 0 64 21 15
2020 IS-05 31 38 13 6 6 6 0 73 13 16
2020 IS-06 31 54 8 8 0 0 0 85 8 13
2019 IS 19 28 25 14 11 3 0 48 26 64
2019 IS-04 12 29 29 6 24 0 0 41 29 17
2019 IS-05 19 19 24 19 14 5 0 40 35 21
2019 IS-06 25 50 25 0 0 0 0 75 0 12
2018 IS 20 42 18 11 6 3 0 63 17 65
2018 IS-04 14 43 7 21 14 0 0 57 36 14
2018 IS-05 14 29 33 14 5 5 0 45 20 21
2018 IS-06 33 42 17 8 0 0 0 75 8 12
2017 IS 18 42 12 8 13 7 0 65 22 64
2017 IS-03 36 36 9 0 18 0 0 73 18 11
2017 IS-04 11 39 22 11 11 6 0 53 24 18
2017 IS-05 17 44 4 13 13 9 0 67 29 23
2014 IS 25 49 10 11 4 0 0 75 15 67
2014 IS-03 38 31 8 15 8 0 0 69 23 13
2014 IS-05 26 52 15 7 0 0 0 78 7 27
2014 IS-06 7 79 7 7 0 0 0 86 7 14

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 27 37 10 15 7 3 0 67 23 59
2020 IS-04 13 33 7 20 20 7 0 50 43 15
2020 IS-05 31 44 13 6 6 0 0 75 13 16
2020 IS-06 38 31 15 8 0 8 0 75 8 13
2019 IS 19 33 16 14 16 3 0 53 31 64
2019 IS-04 6 35 6 18 35 0 0 41 53 17
2019 IS-05 19 38 14 10 14 5 0 60 25 21
2019 IS-06 42 33 17 8 0 0 0 75 8 12
2018 IS 21 23 15 17 17 6 2 48 36 66
2018 IS-04 7 14 21 36 21 0 0 21 57 14
2018 IS-05 14 23 18 9 18 14 5 44 33 22
2018 IS-06 42 42 8 8 0 0 0 83 8 12
2017 IS 14 28 19 17 14 6 2 46 34 64
2017 IS-03 18 18 0 45 9 0 9 40 60 11
2017 IS-04 11 17 22 22 22 6 0 29 47 18
2017 IS-05 13 40 13 4 17 12 0 60 25 23
2014 IS 19 39 15 9 15 0 3 60 25 67
2014 IS-03 23 23 8 23 23 0 0 46 46 13
2014 IS-05 26 37 15 7 11 0 4 65 19 27
2014 IS-06 7 65 21 7 0 0 0 72 7 14

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 34 27 20 8 5 0 5 64 14 59
2020 IS-04 40 33 13 0 7 0 7 79 7 15
2020 IS-05 38 13 19 19 13 0 0 50 31 16
2020 IS-06 31 8 46 8 0 0 8 42 8 13
2019 IS 56 16 8 8 9 0 3 74 18 64
2019 IS-04 53 18 6 6 18 0 0 71 24 17
2019 IS-05 48 19 10 5 10 0 10 74 16 21
2019 IS-06 58 8 8 25 0 0 0 67 25 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 54 20 17 3 0 2 3 79 4 59
2020 IS-04 67 20 0 7 0 7 0 93 7 15
2020 IS-05 50 19 31 0 0 0 0 69 0 16
2020 IS-06 46 23 23 0 0 0 8 75 0 13
2019 IS 52 20 9 8 9 0 2 73 17 64
2019 IS-04 41 35 0 18 6 0 0 76 24 17
2019 IS-05 43 10 19 10 14 0 5 55 25 21
2019 IS-06 75 25 0 0 0 0 0 100 0 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 92 2 2 0 0 2 3 98 0 59
2020 IS-04 93 0 7 0 0 0 0 93 0 15
2020 IS-05 100 0 0 0 0 0 0 100 0 16
2020 IS-06 85 0 0 0 0 8 8 100 0 13
2019 IS 81 3 5 2 0 3 6 93 2 64
2019 IS-04 76 6 0 6 0 12 0 93 7 17
2019 IS-05 71 5 10 0 0 0 14 89 0 21
2019 IS-06 92 0 0 0 0 0 8 100 0 12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 84 10 0 0 0 0 5 100 0 58
2020 IS-04 86 14 0 0 0 0 0 100 0 14
2020 IS-05 94 6 0 0 0 0 0 100 0 16
2020 IS-06 85 8 0 0 0 0 8 100 0 13
2019 IS 83 2 3 2 0 0 11 95 2 63
2019 IS-04 88 0 0 0 0 0 12 100 0 17
2019 IS-05 71 5 5 0 0 0 19 94 0 21
2019 IS-06 91 0 0 0 0 0 9 100 0 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 46 39 8 3 2 2 0 86 5 59
2020 IS-04 40 33 7 13 0 7 0 79 14 15
2020 IS-05 50 50 0 0 0 0 0 100 0 16
2020 IS-06 46 46 8 0 0 0 0 92 0 13
2019 IS 30 48 14 5 3 0 0 78 8 64
2019 IS-04 29 41 18 6 6 0 0 71 12 17
2019 IS-05 24 57 10 5 5 0 0 81 10 21
2019 IS-06 50 42 8 0 0 0 0 92 0 12
2018 IS 27 44 15 9 3 0 2 72 12 66
2018 IS-04 21 43 21 7 7 0 0 64 14 14
2018 IS-05 23 45 9 14 5 0 5 71 19 22
2018 IS-06 50 50 0 0 0 0 0 100 0 12
2017 IS 22 42 20 8 6 2 0 65 14 64
2017 IS-03 27 36 9 18 0 9 0 70 20 11
2017 IS-04 11 33 33 11 11 0 0 44 22 18
2017 IS-05 25 40 22 4 9 0 0 65 13 23

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 51 41 3 3 2 0 0 92 5 59
2020 IS-04 40 40 7 13 0 0 0 80 13 15
2020 IS-05 44 56 0 0 0 0 0 100 0 16
2020 IS-06 54 46 0 0 0 0 0 100 0 13
2019 IS 37 44 10 3 3 3 0 84 7 63
2019 IS-04 35 41 6 6 6 6 0 81 13 17
2019 IS-05 40 40 5 5 5 5 0 84 11 20
2019 IS-06 33 58 8 0 0 0 0 92 0 12
2018 IS 44 45 6 2 3 0 0 89 5 66
2018 IS-04 43 50 0 0 7 0 0 93 7 14
2018 IS-05 45 45 5 0 5 0 0 91 5 22
2018 IS-06 58 33 8 0 0 0 0 92 0 12
2017 IS 24 61 6 6 2 2 0 86 8 64
2017 IS-03 27 73 0 0 0 0 0 100 0 11
2017 IS-04 6 67 11 6 6 6 0 76 12 18
2017 IS-05 26 52 9 13 0 0 0 78 13 23
2014 IS 45 43 6 4 1 0 0 88 6 67
2014 IS-03 46 54 0 0 0 0 0 100 0 13
2014 IS-05 52 33 7 7 0 0 0 85 7 27
2014 IS-06 28 57 7 7 0 0 0 86 7 14

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 39 9 4 0 5 0 87 4 57
2020 IS-04 40 33 7 7 0 13 0 85 8 15
2020 IS-05 33 47 13 0 0 7 0 86 0 15
2020 IS-06 50 42 8 0 0 0 0 92 0 12
2019 IS 37 35 22 3 0 3 0 74 3 63
2019 IS-04 24 35 29 0 0 12 0 67 0 17
2019 IS-05 38 33 24 5 0 0 0 71 5 21
2019 IS-06 58 25 8 8 0 0 0 83 8 12
2018 IS 44 42 8 2 3 2 0 88 5 66
2018 IS-04 43 43 0 0 7 7 0 92 8 14
2018 IS-05 41 45 5 5 5 0 0 86 9 22
2018 IS-06 75 25 0 0 0 0 0 100 0 12
2017 IS 44 41 6 5 2 3 0 87 6 64
2017 IS-03 45 45 9 0 0 0 0 91 0 11
2017 IS-04 33 39 6 11 6 6 0 76 18 18
2017 IS-05 48 39 4 4 0 4 0 91 5 23
2014 IS 49 33 15 1 0 1 0 83 2 67
2014 IS-03 46 38 15 0 0 0 0 85 0 13
2014 IS-05 59 15 22 4 0 0 0 74 4 27
2014 IS-06 36 57 7 0 0 0 0 93 0 14

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 40 32 11 9 0 9 0 79 10 57
2020 IS-04 20 53 7 13 0 7 0 79 14 15
2020 IS-05 40 20 27 7 0 7 0 64 7 15
2020 IS-06 46 38 0 15 0 0 0 85 15 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 52 29 7 2 0 7 3 90 2 58
2020 IS-04 53 33 0 0 0 7 7 100 0 15
2020 IS-05 53 27 7 0 0 13 0 92 0 15
2020 IS-06 38 38 8 8 0 0 8 83 8 13

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 66 31 0 3 0 0 0 97 3 59
2020 IS-04 60 33 0 7 0 0 0 93 7 15
2020 IS-05 75 25 0 0 0 0 0 100 0 16
2020 IS-06 69 31 0 0 0 0 0 100 0 13
2019 IS 48 38 10 2 3 0 0 86 5 63
2019 IS-04 47 41 0 6 6 0 0 88 12 17
2019 IS-05 30 55 10 0 5 0 0 85 5 20
2019 IS-06 83 17 0 0 0 0 0 100 0 12
2018 IS 60 32 5 0 3 0 0 92 3 65
2018 IS-04 57 36 0 0 7 0 0 93 7 14
2018 IS-05 57 33 5 0 5 0 0 90 5 21
2018 IS-06 83 17 0 0 0 0 0 100 0 12
2017 IS 36 44 5 11 3 0 0 81 14 63
2017 IS-03 18 64 0 18 0 0 0 82 18 11
2017 IS-04 17 67 6 6 6 0 0 83 11 18
2017 IS-05 50 28 9 14 0 0 0 77 14 22
2014 IS 54 39 0 4 3 0 0 93 7 67
2014 IS-03 46 46 0 8 0 0 0 92 8 13
2014 IS-05 63 30 0 4 4 0 0 93 7 27
2014 IS-06 57 43 0 0 0 0 0 100 0 14

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 49 31 17 3 0 0 0 80 3 59
2020 IS-04 27 47 20 7 0 0 0 73 7 15
2020 IS-05 50 31 13 6 0 0 0 81 6 16
2020 IS-06 54 23 23 0 0 0 0 77 0 13
2019 IS 41 33 14 6 5 0 0 75 11 63
2019 IS-04 38 44 6 6 6 0 0 81 13 16
2019 IS-05 24 43 19 10 5 0 0 67 14 21
2019 IS-06 67 25 8 0 0 0 0 92 0 12
2018 IS 41 39 17 0 3 0 0 80 3 66
2018 IS-04 36 36 21 0 7 0 0 71 7 14
2018 IS-05 45 32 18 0 5 0 0 77 5 22
2018 IS-06 50 42 8 0 0 0 0 92 0 12
2017 IS 27 40 10 13 10 2 0 67 23 63
2017 IS-03 27 36 18 18 0 0 0 64 18 11
2017 IS-04 22 33 17 11 17 0 0 56 28 18
2017 IS-05 26 46 5 14 5 5 0 76 19 22
2014 IS 46 43 4 3 1 1 0 91 5 67
2014 IS-03 54 31 8 0 0 8 0 92 0 13
2014 IS-05 48 44 4 4 0 0 0 93 4 27
2014 IS-06 36 57 7 0 0 0 0 93 0 14

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 51 37 7 5 0 0 0 88 5 59
2020 IS-04 33 60 0 7 0 0 0 93 7 15
2020 IS-05 50 31 13 6 0 0 0 81 6 16
2020 IS-06 54 38 8 0 0 0 0 92 0 13
2019 IS 41 35 11 10 3 0 0 76 13 63
2019 IS-04 41 47 0 6 6 0 0 88 12 17
2019 IS-05 25 40 15 20 0 0 0 65 20 20
2019 IS-06 58 33 8 0 0 0 0 92 0 12
2018 IS 42 41 11 3 3 0 0 83 6 66
2018 IS-04 36 43 14 0 7 0 0 79 7 14
2018 IS-05 41 36 9 9 5 0 0 77 14 22
2018 IS-06 67 25 8 0 0 0 0 92 0 12
2017 IS 32 32 10 14 11 2 0 64 26 63
2017 IS-03 27 36 9 27 0 0 0 64 27 11
2017 IS-04 22 33 11 11 22 0 0 56 33 18
2017 IS-05 31 32 14 14 5 5 0 66 19 22
2014 IS 51 37 6 4 1 0 0 88 6 67
2014 IS-03 54 31 15 0 0 0 0 85 0 13
2014 IS-05 56 30 7 7 0 0 0 85 7 27
2014 IS-06 43 57 0 0 0 0 0 100 0 14

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 47 34 10 8 0 0 0 81 8 59
2020 IS-04 33 53 13 0 0 0 0 87 0 15
2020 IS-05 50 38 6 6 0 0 0 88 6 16
2020 IS-06 62 15 8 15 0 0 0 77 15 13
2019 IS 38 30 9 16 6 0 2 68 22 64
2019 IS-04 35 41 6 12 6 0 0 76 18 17
2019 IS-05 29 33 5 24 10 0 0 62 33 21
2019 IS-06 67 17 8 8 0 0 0 83 8 12
2018 IS 35 29 20 9 3 5 0 67 13 66
2018 IS-04 29 36 7 14 7 7 0 69 23 14
2018 IS-05 27 27 23 14 5 5 0 57 19 22
2018 IS-06 67 17 17 0 0 0 0 83 0 12
2017 IS 24 27 20 8 13 8 0 56 23 63
2017 IS-03 0 36 36 9 0 18 0 44 11 11
2017 IS-04 11 28 22 17 17 6 0 41 35 18
2017 IS-05 27 32 17 0 14 9 0 66 15 22
2014 IS 33 32 13 15 3 4 0 67 19 67
2014 IS-03 31 23 8 31 8 0 0 54 38 13
2014 IS-05 30 33 19 19 0 0 0 63 19 27
2014 IS-06 28 50 14 0 0 7 0 85 0 14
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 IS 20 58 22 59
2020 IS-04 7 67 27 15
2020 IS-05 13 63 25 16
2020 IS-06 31 62 8 13
2019 IS 30 44 27 64
2019 IS-04 24 59 18 17
2019 IS-05 29 24 48 21
2019 IS-06 25 58 17 12
2018 IS 29 30 41 66
2018 IS-04 21 43 36 14
2018 IS-05 41 9 50 22
2018 IS-06 25 50 25 12
2017 IS 31 41 28 64
2017 IS-03 27 36 36 11
2017 IS-04 39 28 33 18
2017 IS-05 31 52 17 23
2014 IS 21 34 45 67
2014 IS-03 31 31 38 13
2014 IS-05 19 30 52 27
2014 IS-06 14 35 50 14

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 IS 0 42 33 0 25 0 12
2019 IS 11 16 47 0 16 11 19
2018 IS 11 21 37 5 11 16 19
2017 IS 5 25 65 0 0 5 20
2014 IS 7 29 50 0 9999 14 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 8 92 64
2019 IS-06 0 100 12
2018 IS 11 89 66

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 15 24 15 3 5 29 8 62 14 59
2020 IS-04 13 27 7 0 7 40 7 75 13 15
2020 IS-05 25 13 13 6 0 38 6 67 11 16
2020 IS-06 15 31 15 8 8 8 15 60 20 13
2019 IS 14 16 23 8 6 27 6 44 21 64
2019 IS-04 12 6 35 0 12 29 6 27 18 17
2019 IS-05 14 10 19 19 10 29 0 33 40 21
2019 IS-06 25 42 17 0 0 17 0 80 0 12
2018 IS 9 23 21 11 9 23 5 44 27 66
2018 IS-04 7 29 14 14 7 29 0 50 30 14
2018 IS-05 14 27 18 0 18 18 5 53 24 22
2018 IS-06 17 8 42 25 0 0 8 27 27 12
2017 IS 6 11 19 8 18 30 8 28 41 63
2017 IS-03 9 9 9 0 9 64 0 50 25 11
2017 IS-04 0 17 28 11 17 22 6 23 38 18
2017 IS-05 5 5 23 5 27 27 9 14 50 22
2014 IS 15 15 19 4 1 31 13 54 11 67
2014 IS-03 8 23 15 8 8 23 15 50 25 13
2014 IS-05 11 15 15 7 0 37 15 54 15 27
2014 IS-06 14 22 28 0 0 35 0 56 0 14

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 39 34 7 5 2 14 0 84 8 59
2020 IS-04 47 33 7 0 0 13 0 92 0 15
2020 IS-05 31 31 13 0 0 25 0 83 0 16
2020 IS-06 38 31 8 23 0 0 0 69 23 13
2019 IS 22 33 22 8 5 8 3 61 14 64
2019 IS-04 24 29 18 0 12 12 6 64 14 17
2019 IS-05 19 33 29 14 5 0 0 52 19 21
2019 IS-06 33 42 8 8 0 8 0 82 9 12
2018 IS 24 36 18 6 8 8 0 66 15 66
2018 IS-04 21 43 21 0 7 7 0 69 8 14
2018 IS-05 27 27 18 5 14 9 0 60 20 22
2018 IS-06 33 42 0 17 8 0 0 75 25 12
2017 IS 11 32 21 6 10 19 2 54 20 63
2017 IS-03 9 45 9 0 9 27 0 75 13 11
2017 IS-04 6 28 28 6 6 22 6 46 15 18
2017 IS-05 9 32 23 9 14 13 0 48 26 22
2014 IS 34 37 22 1 0 4 0 75 2 67
2014 IS-03 23 54 23 0 0 0 0 77 0 13
2014 IS-05 37 26 26 4 0 7 0 68 4 27
2014 IS-06 29 43 21 0 0 7 0 77 0 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 19 22 14 2 0 36 8 73 3 59
2020 IS-04 13 13 13 7 0 47 7 57 14 15
2020 IS-05 25 19 6 0 0 44 6 88 0 16
2020 IS-06 23 31 23 0 0 15 8 70 0 13
2019 IS 19 16 22 3 0 33 8 58 5 64
2019 IS-04 18 6 41 0 0 29 6 36 0 17
2019 IS-05 14 14 14 10 0 43 5 55 18 21
2019 IS-06 42 33 8 0 0 17 0 90 0 12
2018 IS 14 25 18 3 3 29 8 61 10 65
2018 IS-04 14 36 14 0 7 29 0 70 10 14
2018 IS-05 19 24 19 0 5 24 10 64 7 21
2018 IS-06 25 25 17 8 0 17 8 67 11 12
2017 IS 9 9 18 3 5 50 6 42 18 63
2017 IS-03 0 9 9 9 0 64 9 33 33 11
2017 IS-04 0 11 22 0 11 50 6 25 25 18
2017 IS-05 9 5 27 5 4 50 0 27 18 22
2014 IS 15 12 16 0 0 43 13 62 0 67
2014 IS-03 8 15 8 0 0 54 15 75 0 13
2014 IS-05 11 11 15 0 0 48 15 60 0 27
2014 IS-06 22 21 14 0 0 43 0 75 0 14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 37 32 8 2 0 19 2 87 2 59
2020 IS-04 40 33 7 0 0 20 0 92 0 15
2020 IS-05 31 31 13 0 0 25 0 83 0 16
2020 IS-06 38 31 15 8 0 8 0 75 8 13
2019 IS 29 32 22 2 0 13 3 72 2 63
2019 IS-04 38 25 19 0 0 13 6 77 0 16
2019 IS-05 19 38 24 5 0 14 0 67 6 21
2019 IS-06 50 25 17 0 0 8 0 82 0 12
2018 IS 26 34 25 0 3 9 3 68 4 65
2018 IS-04 21 29 36 0 7 7 0 54 8 14
2018 IS-05 24 33 24 0 5 14 0 67 6 21
2018 IS-06 42 42 8 0 0 8 0 91 0 12
2017 IS 17 29 14 5 3 30 2 67 12 63
2017 IS-03 9 45 0 9 0 36 0 86 14 11
2017 IS-04 0 33 17 0 11 33 6 55 18 18
2017 IS-05 23 19 28 9 0 22 0 53 12 22
2014 IS 34 37 18 1 0 9 0 79 2 67
2014 IS-03 23 46 15 0 0 15 0 82 0 13
2014 IS-05 33 33 22 4 0 7 0 72 4 27
2014 IS-06 43 35 14 0 0 7 0 85 0 14
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 45 14 10 19 10 0 2 60 30 58
2020 IS-04 60 7 0 13 20 0 0 67 33 15
2020 IS-05 44 13 6 25 6 0 6 60 33 16
2020 IS-06 23 23 31 23 0 0 0 46 23 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 45 29 17 9 0 0 0 74 9 58
2020 IS-04 60 13 7 20 0 0 0 73 20 15
2020 IS-05 27 33 27 13 0 0 0 60 13 15
2020 IS-06 31 54 15 0 0 0 0 85 0 13
2019 IS 33 22 17 13 16 0 0 55 28 64
2019 IS-04 24 24 18 12 24 0 0 47 35 17
2019 IS-05 38 14 14 19 14 0 0 52 33 21
2019 IS-06 25 33 17 17 8 0 0 58 25 12
2018 IS 18 35 17 20 11 0 0 53 30 66
2018 IS-04 29 29 14 14 14 0 0 57 29 14
2018 IS-05 9 32 18 23 18 0 0 41 41 22
2018 IS-06 8 33 17 33 8 0 0 42 42 12
2017 IS 19 24 23 16 18 0 2 43 34 63
2017 IS-03 18 18 36 9 9 0 9 40 20 11
2017 IS-04 22 17 17 17 28 0 0 39 44 18
2017 IS-05 17 27 18 18 18 0 0 45 37 22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 17 24 17 19 22 0 0 41 41 58
2020 IS-04 27 20 27 13 13 0 0 47 27 15
2020 IS-05 13 19 13 25 31 0 0 31 56 16
2020 IS-06 8 31 8 15 38 0 0 38 54 13
2019 IS 20 27 33 13 8 0 0 47 20 64
2019 IS-04 12 24 41 12 12 0 0 35 24 17
2019 IS-05 29 24 24 19 5 0 0 52 24 21
2019 IS-06 8 25 50 8 8 0 0 33 17 12
2018 IS 14 30 20 23 14 0 0 44 36 66
2018 IS-04 7 43 29 14 7 0 0 50 21 14
2018 IS-05 18 23 5 27 27 0 0 41 55 22
2018 IS-06 0 33 25 33 8 0 0 33 42 12
2017 IS 16 26 34 16 10 0 0 41 25 63
2017 IS-03 27 36 18 18 0 0 0 64 18 11
2017 IS-04 22 22 28 11 17 0 0 44 28 18
2017 IS-05 8 27 41 14 9 0 0 36 23 22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 17 19 29 19 16 0 0 36 34 58
2020 IS-04 27 13 40 7 13 0 0 40 20 15
2020 IS-05 6 19 25 25 25 0 0 25 50 16
2020 IS-06 15 8 23 31 23 0 0 23 54 13
2019 IS 22 34 23 13 8 0 0 56 20 64
2019 IS-04 12 41 12 18 18 0 0 53 35 17
2019 IS-05 29 14 38 14 5 0 0 43 19 21
2019 IS-06 8 67 17 8 0 0 0 75 8 12
2018 IS 18 34 23 17 8 0 0 52 25 65
2018 IS-04 14 29 36 14 7 0 0 43 21 14
2018 IS-05 14 32 14 27 14 0 0 45 41 22
2018 IS-06 8 42 33 17 0 0 0 50 17 12
2017 IS 17 30 25 14 13 0 2 48 27 64
2017 IS-03 27 27 27 0 9 0 9 60 10 11
2017 IS-04 17 28 22 6 28 0 0 44 33 18
2017 IS-05 17 30 22 26 4 0 0 47 31 23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 24 16 24 10 26 0 0 40 36 58
2020 IS-04 27 20 33 13 7 0 0 47 20 15
2020 IS-05 19 6 25 19 31 0 0 25 50 16
2020 IS-06 15 23 15 8 38 0 0 38 46 13
2019 IS 24 29 27 8 13 0 0 52 21 63
2019 IS-04 18 35 24 6 18 0 0 53 24 17
2019 IS-05 30 15 30 20 5 0 0 45 25 20
2019 IS-06 25 25 42 0 8 0 0 50 8 12
2018 IS 20 30 17 11 23 0 0 50 33 66
2018 IS-04 21 29 36 14 0 0 0 50 14 14
2018 IS-05 18 27 9 5 41 0 0 45 45 22
2018 IS-06 8 42 8 17 25 0 0 50 42 12
2017 IS 22 17 28 19 12 0 2 40 32 64
2017 IS-03 45 18 9 9 9 0 9 70 20 11
2017 IS-04 22 22 22 22 11 0 0 44 33 18
2017 IS-05 13 13 34 26 13 0 0 26 39 23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 38 24 12 12 10 0 3 64 23 58
2020 IS-04 53 27 7 13 0 0 0 80 13 15
2020 IS-05 25 25 19 19 13 0 0 50 31 16
2020 IS-06 38 8 15 8 31 0 0 46 38 13
2019 IS 40 32 14 5 5 2 3 75 10 63
2019 IS-04 35 41 6 0 6 6 6 87 7 17
2019 IS-05 50 15 20 10 0 0 5 68 11 20
2019 IS-06 25 42 17 8 8 0 0 67 17 12
2018 IS 42 30 9 9 6 0 3 75 16 66
2018 IS-04 43 43 0 0 7 0 7 92 8 14
2018 IS-05 41 32 9 9 9 0 0 73 18 22
2018 IS-06 17 33 17 33 0 0 0 50 33 12
2017 IS 43 30 16 3 3 0 5 76 7 63
2017 IS-03 64 9 9 0 0 0 18 89 0 11
2017 IS-04 44 33 11 0 6 0 6 82 6 18
2017 IS-05 45 27 19 9 0 0 0 72 9 22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 21 21 21 19 19 0 0 41 38 58
2020 IS-04 33 20 27 13 7 0 0 53 20 15
2020 IS-05 13 25 13 13 38 0 0 38 50 16
2020 IS-06 8 15 15 38 23 0 0 23 62 13
2019 IS 30 23 22 11 13 0 2 54 24 64
2019 IS-04 29 41 6 12 12 0 0 71 24 17
2019 IS-05 38 14 24 0 19 0 5 55 20 21
2019 IS-06 17 17 33 25 8 0 0 33 33 12
2018 IS 34 26 22 8 11 0 0 60 18 65
2018 IS-04 36 29 21 7 7 0 0 64 14 14
2018 IS-05 41 23 18 5 14 0 0 64 18 22
2018 IS-06 8 25 25 25 17 0 0 33 42 12
2017 IS 25 42 24 5 5 0 0 67 9 64
2017 IS-03 27 45 27 0 0 0 0 73 0 11
2017 IS-04 33 33 17 11 6 0 0 67 17 18
2017 IS-05 26 47 18 4 4 0 0 73 9 23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 29 19 10 14 24 0 3 50 39 58
2020 IS-04 43 21 7 7 21 0 0 64 29 14
2020 IS-05 19 13 19 13 38 0 0 31 50 16
2020 IS-06 31 15 8 23 23 0 0 46 46 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 31 19 10 3 2 0 67 14 59
2020 IS-04 33 33 7 13 7 7 0 71 21 15
2020 IS-05 31 38 25 6 0 0 0 69 6 16
2020 IS-06 38 15 31 15 0 0 0 54 15 13
2019 IS 30 30 33 6 0 2 0 60 6 64
2019 IS-04 24 29 41 6 0 0 0 53 6 17
2019 IS-05 33 33 29 5 0 0 0 67 5 21
2019 IS-06 33 33 25 8 0 0 0 67 8 12
2018 IS 25 45 18 6 6 0 0 69 12 65
2018 IS-04 21 36 29 7 7 0 0 57 14 14
2018 IS-05 33 48 14 0 5 0 0 81 5 21
2018 IS-06 33 42 17 8 0 0 0 75 8 12
2017 IS 23 28 26 11 9 0 2 53 21 64
2017 IS-03 36 18 18 9 9 0 9 60 20 11
2017 IS-04 17 17 33 17 17 0 0 33 33 18
2017 IS-05 26 44 12 13 4 0 0 70 18 23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 24 27 27 12 10 0 0 51 22 59
2020 IS-04 27 33 27 7 7 0 0 60 13 15
2020 IS-05 19 19 25 25 13 0 0 38 38 16
2020 IS-06 8 38 31 15 8 0 0 46 23 13
2019 IS 14 34 31 14 5 2 0 49 19 64
2019 IS-04 12 29 47 6 6 0 0 41 12 17
2019 IS-05 14 19 33 24 10 0 0 33 33 21
2019 IS-06 17 50 17 17 0 0 0 67 17 12
2018 IS 18 38 29 5 9 0 0 57 14 65
2018 IS-04 29 21 29 0 21 0 0 50 21 14
2018 IS-05 10 62 19 0 10 0 0 71 10 21
2018 IS-06 17 50 17 17 0 0 0 67 17 12
2017 IS 16 24 27 16 14 2 2 41 31 64
2017 IS-03 36 9 36 9 9 0 0 45 18 11
2017 IS-04 17 11 28 17 17 6 6 31 38 18
2017 IS-05 9 38 27 13 13 0 0 47 26 23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 36 14 17 2 0 0 68 19 59
2020 IS-04 40 40 0 20 0 0 0 80 20 15
2020 IS-05 31 38 6 25 0 0 0 69 25 16
2020 IS-06 31 31 23 15 0 0 0 62 15 13
2019 IS 23 34 16 16 9 2 0 59 25 64
2019 IS-04 24 29 35 0 12 0 0 53 12 17
2019 IS-05 24 24 5 29 19 0 0 48 48 21
2019 IS-06 25 58 8 8 0 0 0 83 8 12
2018 IS 25 28 25 11 11 0 0 53 22 64
2018 IS-04 29 14 14 29 14 0 0 43 43 14
2018 IS-05 30 15 30 15 10 0 0 45 25 20
2018 IS-06 17 42 25 0 17 0 0 58 17 12
2017 IS 15 25 33 11 16 0 0 40 27 64
2017 IS-03 27 27 27 9 9 0 0 55 18 11
2017 IS-04 17 17 28 17 22 0 0 33 39 18
2017 IS-05 8 35 35 9 13 0 0 43 22 23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 58 20 12 7 3 0 0 78 10 59
2020 IS-04 73 0 13 7 7 0 0 73 13 15
2020 IS-05 69 31 0 0 0 0 0 100 0 16
2020 IS-06 46 8 38 8 0 0 0 54 8 13
2019 IS 41 28 16 8 6 2 0 70 14 64
2019 IS-04 29 35 24 6 6 0 0 65 12 17
2019 IS-05 43 24 10 10 14 0 0 67 24 21
2019 IS-06 50 25 25 0 0 0 0 75 0 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 31 22 24 12 10 0 0 53 22 58
2020 IS-04 27 27 13 20 13 0 0 53 33 15
2020 IS-05 25 19 25 13 19 0 0 44 31 16
2020 IS-06 58 8 33 0 0 0 0 67 0 12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 19 29 29 16 7 0 0 48 22 58
2020 IS-04 13 40 33 7 7 0 0 53 13 15
2020 IS-05 20 20 33 20 7 0 0 40 27 15
2020 IS-06 23 8 38 23 8 0 0 31 31 13
2019 IS 25 38 16 11 8 2 0 65 19 63
2019 IS-04 18 47 18 18 0 0 0 65 18 17
2019 IS-05 19 43 0 14 24 0 0 62 38 21
2019 IS-06 42 25 33 0 0 0 0 67 0 12
2018 IS 29 28 25 8 11 0 0 57 18 65
2018 IS-04 29 29 21 14 7 0 0 57 21 14
2018 IS-05 24 29 14 14 19 0 0 52 33 21
2018 IS-06 42 33 17 0 8 0 0 75 8 12
2017 IS 27 30 24 7 13 0 0 57 19 63
2017 IS-03 36 36 27 0 0 0 0 73 0 11
2017 IS-04 17 28 22 11 22 0 0 44 33 18
2017 IS-05 36 18 32 5 9 0 0 54 14 22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 51 29 15 3 0 0 2 81 3 59
2020 IS-04 53 33 13 0 0 0 0 87 0 15
2020 IS-05 50 19 25 6 0 0 0 69 6 16
2020 IS-06 54 23 15 8 0 0 0 77 8 13
2019 IS 47 32 8 6 3 2 2 82 10 62
2019 IS-04 44 44 0 13 0 0 0 88 13 16
2019 IS-05 45 25 20 10 0 0 0 70 10 20
2019 IS-06 58 42 0 0 0 0 0 100 0 12
2018 IS 52 26 12 5 2 0 3 81 6 65
2018 IS-04 71 14 0 7 7 0 0 86 14 14
2018 IS-05 52 29 10 10 0 0 0 81 10 21
2018 IS-06 50 33 17 0 0 0 0 83 0 12
2017 IS 53 36 6 3 2 0 0 89 5 64
2017 IS-03 45 45 0 9 0 0 0 91 9 11
2017 IS-04 61 33 0 0 6 0 0 94 6 18
2017 IS-05 53 39 9 0 0 0 0 91 0 23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 41 20 20 15 3 0 0 61 19 59
2020 IS-04 20 33 33 13 0 0 0 53 13 15
2020 IS-05 38 19 25 19 0 0 0 56 19 16
2020 IS-06 54 8 0 31 8 0 0 62 38 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 73 19 3 0 0 0 5 96 0 59
2020 IS-04 67 27 0 0 0 0 7 100 0 15
2020 IS-05 75 19 6 0 0 0 0 94 0 16
2020 IS-06 69 15 8 0 0 0 8 92 0 13
2019 IS 72 14 5 2 0 2 6 93 2 64
2019 IS-04 53 29 6 0 0 0 12 93 0 17
2019 IS-05 86 0 10 0 0 0 5 90 0 21
2019 IS-06 83 17 0 0 0 0 0 100 0 12
2018 IS 72 5 11 3 0 0 9 85 3 65
2018 IS-04 86 0 7 7 0 0 0 86 7 14
2018 IS-05 67 5 14 5 0 0 10 79 5 21
2018 IS-06 92 0 0 0 0 0 8 100 0 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 85 8 0 0 3 0 3 96 4 59
2020 IS-04 87 13 0 0 0 0 0 100 0 15
2020 IS-05 94 6 0 0 0 0 0 100 0 16
2020 IS-06 69 15 0 0 8 0 8 92 8 13
2019 IS 83 5 5 3 0 2 3 92 3 64
2019 IS-04 71 6 6 6 0 0 12 87 7 17
2019 IS-05 86 10 5 0 0 0 0 95 0 21
2019 IS-06 100 0 0 0 0 0 0 100 0 12
2018 IS 74 14 6 2 2 2 2 90 3 65
2018 IS-04 79 7 7 7 0 0 0 86 7 14
2018 IS-05 76 19 5 0 0 0 0 95 0 21
2018 IS-06 58 33 0 0 8 0 0 92 8 12
2017 IS 80 9 3 5 3 0 0 89 8 63
2017 IS-03 73 9 0 9 9 0 0 82 18 11
2017 IS-04 83 11 6 0 0 0 0 94 0 18
2017 IS-05 86 0 4 5 5 0 0 86 9 22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 71 15 8 2 3 0 0 86 5 59
2020 IS-04 87 7 0 7 0 0 0 93 7 15
2020 IS-05 81 13 6 0 0 0 0 94 0 16
2020 IS-06 54 31 8 0 8 0 0 85 8 13
2019 IS 58 27 8 5 0 2 0 87 5 62
2019 IS-04 53 35 12 0 0 0 0 88 0 17
2019 IS-05 55 25 10 10 0 0 0 80 10 20
2019 IS-06 58 42 0 0 0 0 0 100 0 12
2018 IS 54 28 11 5 2 0 2 83 6 65
2018 IS-04 43 36 14 7 0 0 0 79 7 14
2018 IS-05 52 29 10 5 0 0 5 85 5 21
2018 IS-06 67 17 17 0 0 0 0 83 0 12
2017 IS 56 30 8 5 2 0 0 86 6 63
2017 IS-03 27 36 18 9 9 0 0 64 18 11
2017 IS-04 44 44 11 0 0 0 0 89 0 18
2017 IS-05 73 18 5 5 0 0 0 91 5 22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 69 14 8 3 3 0 2 84 7 59
2020 IS-04 73 20 7 0 0 0 0 93 0 15
2020 IS-05 88 6 6 0 0 0 0 94 0 16
2020 IS-06 69 15 8 8 0 0 0 85 8 13
2019 IS 58 25 11 2 3 2 0 84 5 64
2019 IS-04 41 41 12 6 0 0 0 82 6 17
2019 IS-05 71 14 10 0 5 0 0 86 5 21
2019 IS-06 83 17 0 0 0 0 0 100 0 12
2018 IS 54 20 12 9 3 0 2 75 13 65
2018 IS-04 57 0 29 14 0 0 0 57 14 14
2018 IS-05 52 29 10 5 0 0 5 85 5 21
2018 IS-06 58 25 8 8 0 0 0 83 8 12
2017 IS 45 36 8 3 8 0 0 81 11 63
2017 IS-03 45 27 9 0 18 0 0 73 18 11
2017 IS-04 33 50 17 0 0 0 0 83 0 18
2017 IS-05 50 32 5 0 14 0 0 82 14 22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 67 7 9 3 2 0 12 84 6 58
2020 IS-04 86 0 7 0 0 0 7 92 0 14
2020 IS-05 81 0 13 0 0 0 6 87 0 16
2020 IS-06 46 23 15 0 8 0 8 75 8 13
2019 IS 66 6 3 2 3 2 19 90 6 64
2019 IS-04 65 6 0 0 0 0 29 100 0 17
2019 IS-05 57 0 5 5 10 0 24 75 19 21
2019 IS-06 75 17 8 0 0 0 0 92 0 12
2018 IS 52 9 6 5 2 0 27 83 9 64
2018 IS-04 38 15 0 0 0 0 46 100 0 13
2018 IS-05 38 10 10 5 5 0 33 71 14 21
2018 IS-06 75 8 17 0 0 0 0 83 0 12
2017 IS 55 6 5 0 3 0 31 89 4 64
2017 IS-03 45 0 0 0 0 0 55 100 0 11
2017 IS-04 50 6 6 0 0 0 39 91 0 18
2017 IS-05 65 0 4 0 4 0 26 88 6 23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 78 12 2 2 0 0 7 96 2 59
2020 IS-04 100 0 0 0 0 0 0 100 0 15
2020 IS-05 75 19 0 6 0 0 0 94 6 16
2020 IS-06 77 8 8 0 0 0 8 92 0 13
2019 IS 77 16 3 0 0 2 3 97 0 64
2019 IS-04 82 12 0 0 0 0 6 100 0 17
2019 IS-05 76 19 5 0 0 0 0 95 0 21
2019 IS-06 75 17 8 0 0 0 0 92 0 12
2018 IS 69 17 2 3 0 0 9 95 3 64
2018 IS-04 86 7 0 0 0 0 7 100 0 14
2018 IS-05 52 24 0 5 0 0 19 94 6 21
2018 IS-06 75 17 8 0 0 0 0 92 0 12
2017 IS 78 11 0 2 1 0 8 97 3 63
2017 IS-03 64 27 0 0 0 0 9 100 0 11
2017 IS-04 72 6 0 0 0 0 22 100 0 18
2017 IS-05 95 5 0 0 0 0 0 100 0 22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 64 20 7 3 3 0 2 86 7 59
2020 IS-04 73 7 13 0 7 0 0 80 7 15
2020 IS-05 56 31 6 6 0 0 0 88 6 16
2020 IS-06 77 15 0 0 0 0 8 100 0 13
2019 IS 69 11 8 6 3 2 2 82 10 64
2019 IS-04 53 12 18 6 6 0 6 69 13 17
2019 IS-05 76 19 0 5 0 0 0 95 5 21
2019 IS-06 100 0 0 0 0 0 0 100 0 12
2018 IS 65 11 5 8 9 0 3 78 17 65
2018 IS-04 79 7 7 7 0 0 0 86 7 14
2018 IS-05 71 5 0 0 14 0 10 84 16 21
2018 IS-06 67 25 0 8 0 0 0 92 8 12
2017 IS 60 20 2 8 6 0 3 84 15 63
2017 IS-03 27 27 0 18 18 0 9 60 40 11
2017 IS-04 50 22 0 11 11 0 6 76 24 18
2017 IS-05 77 23 0 0 0 0 0 100 0 22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 39 32 14 14 2 0 0 71 15 59
2020 IS-04 53 20 7 20 0 0 0 73 20 15
2020 IS-05 19 31 31 19 0 0 0 50 19 16
2020 IS-06 54 31 8 0 8 0 0 85 8 13
2019 IS 47 30 14 8 0 2 0 78 8 64
2019 IS-04 41 41 18 0 0 0 0 82 0 17
2019 IS-05 48 19 24 10 0 0 0 67 10 21
2019 IS-06 67 25 8 0 0 0 0 92 0 12
2018 IS 44 17 24 8 3 2 2 64 11 63
2018 IS-04 43 29 14 7 0 7 0 77 8 14
2018 IS-05 50 5 25 10 5 0 5 58 16 20
2018 IS-06 50 25 17 8 0 0 0 75 8 12
2017 IS 35 35 19 6 3 0 2 71 9 63
2017 IS-03 9 55 18 9 0 0 9 70 10 11
2017 IS-04 22 33 33 6 6 0 0 56 11 18
2017 IS-05 54 27 14 5 0 0 0 81 5 22

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 25 34 7 2 0 0 58 8 59
2020 IS-04 40 20 40 0 0 0 0 60 0 15
2020 IS-05 13 25 44 13 6 0 0 38 19 16
2020 IS-06 38 23 31 8 0 0 0 62 8 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 12 27 37 17 7 0 0 39 24 59
2020 IS-04 13 27 47 13 0 0 0 40 13 15
2020 IS-05 13 13 31 25 19 0 0 25 44 16
2020 IS-06 0 31 38 23 8 0 0 31 31 13
2019 IS 13 34 36 13 5 0 0 47 17 64
2019 IS-04 6 29 47 12 6 0 0 35 18 17
2019 IS-05 19 33 33 10 5 0 0 52 14 21
2019 IS-06 25 42 25 8 0 0 0 67 8 12
2018 IS 12 32 35 17 3 0 0 45 20 65
2018 IS-04 14 29 29 21 7 0 0 43 29 14
2018 IS-05 10 38 24 24 5 0 0 48 29 21
2018 IS-06 8 25 58 8 0 0 0 33 8 12
2017 IS 5 28 43 13 11 0 0 33 24 63
2017 IS-03 9 18 45 18 9 0 0 27 27 11
2017 IS-04 6 22 50 11 11 0 0 28 22 18
2017 IS-05 5 40 32 9 14 0 0 45 23 22

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 19 17 36 24 3 0 0 28 36 58
2020 IS-04 7 21 43 29 0 0 0 29 29 14
2020 IS-05 38 19 25 13 6 0 0 19 56 16
2020 IS-06 23 15 38 15 8 0 0 23 38 13
2019 IS 11 18 34 24 10 3 0 35 30 62
2019 IS-04 13 13 38 38 0 0 0 38 25 16
2019 IS-05 10 14 43 24 5 5 0 30 25 21
2019 IS-06 0 25 25 25 25 0 0 50 25 12
2018 IS 13 19 31 22 16 0 0 38 31 64
2018 IS-04 14 21 21 14 29 0 0 43 36 14
2018 IS-05 20 20 25 25 10 0 0 35 40 20
2018 IS-06 0 25 33 25 17 0 0 42 25 12
2017 IS 19 16 38 17 9 0 0 27 35 63
2017 IS-03 18 18 36 9 18 0 0 27 36 11
2017 IS-04 24 6 47 18 6 0 0 24 29 17
2017 IS-05 13 26 35 17 8 0 0 25 40 23

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 51 34 8 5 0 2 0 86 5 59
2020 IS-04 47 40 0 7 0 7 0 93 7 15
2020 IS-05 50 38 13 0 0 0 0 88 0 16
2020 IS-06 62 31 0 8 0 0 0 92 8 13
2019 IS 42 44 11 2 2 0 0 86 3 64
2019 IS-04 29 53 12 6 0 0 0 82 6 17
2019 IS-05 48 48 0 0 5 0 0 95 5 21
2019 IS-06 75 17 8 0 0 0 0 92 0 12
2018 IS 41 47 5 3 2 3 0 90 5 64
2018 IS-04 38 46 8 0 8 0 0 85 8 13
2018 IS-05 36 45 5 5 0 9 0 90 5 22
2018 IS-06 50 50 0 0 0 0 0 100 0 12
2017 IS 44 44 5 5 2 1 0 89 6 64
2017 IS-03 64 36 0 0 0 0 0 100 0 11
2017 IS-04 28 50 6 11 6 0 0 78 17 18
2017 IS-05 40 44 9 4 0 4 0 86 5 23

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 40 38 7 7 7 2 0 79 14 58
2020 IS-04 40 40 0 13 0 7 0 86 14 15
2020 IS-05 33 33 13 7 13 0 0 67 20 15
2020 IS-06 31 46 8 0 15 0 0 77 15 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 58 27 3 3 7 2 0 86 10 59
2020 IS-04 60 20 0 0 13 7 0 86 14 15
2020 IS-05 63 31 0 6 0 0 0 94 6 16
2020 IS-06 54 38 0 8 0 0 0 92 8 13

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 66 28 3 0 2 2 0 95 2 58
2020 IS-04 64 21 7 0 0 7 0 92 0 14
2020 IS-05 75 25 0 0 0 0 0 100 0 16
2020 IS-06 62 31 8 0 0 0 0 92 0 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 41 15 7 2 0 0 76 8 59
2020 IS-04 40 33 20 7 0 0 0 73 7 15
2020 IS-05 38 38 19 6 0 0 0 75 6 16
2020 IS-06 38 46 8 0 8 0 0 85 8 13
2019 IS 28 41 14 11 6 0 0 69 17 64
2019 IS-04 18 35 24 12 12 0 0 53 24 17
2019 IS-05 24 52 10 10 5 0 0 76 14 21
2019 IS-06 67 25 8 0 0 0 0 92 0 12
2018 IS 21 47 20 6 5 2 0 69 11 66
2018 IS-04 21 36 21 14 7 0 0 57 21 14
2018 IS-05 14 55 18 5 5 5 0 71 10 22
2018 IS-06 33 42 17 0 8 0 0 75 8 12
2017 IS 13 41 14 13 14 4 0 57 28 63
2017 IS-03 18 36 9 18 18 0 0 55 36 11
2017 IS-04 11 33 28 17 6 6 0 47 24 18
2017 IS-05 14 37 14 9 18 8 0 55 30 22

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 41 42 14 3 0 0 0 83 3 59
2020 IS-04 40 40 20 0 0 0 0 80 0 15
2020 IS-05 38 44 13 6 0 0 0 81 6 16
2020 IS-06 46 46 0 8 0 0 0 92 8 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 42 15 7 0 0 0 78 7 59
2020 IS-04 40 40 13 7 0 0 0 80 7 15
2020 IS-05 31 50 19 0 0 0 0 81 0 16
2020 IS-06 38 31 15 15 0 0 0 69 15 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 40 36 14 9 2 0 0 76 10 58
2020 IS-04 50 29 14 0 7 0 0 79 7 14
2020 IS-05 38 44 13 6 0 0 0 81 6 16
2020 IS-06 38 46 8 8 0 0 0 85 8 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 61 29 7 0 2 0 2 91 2 59
2020 IS-04 67 20 13 0 0 0 0 87 0 15
2020 IS-05 63 31 6 0 0 0 0 94 0 16
2020 IS-06 62 38 0 0 0 0 0 100 0 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 80 17 2 0 2 0 0 97 2 59
2020 IS-04 73 20 7 0 0 0 0 93 0 15
2020 IS-05 88 13 0 0 0 0 0 100 0 16
2020 IS-06 85 15 0 0 0 0 0 100 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 59 34 2 2 2 2 0 95 3 59
2020 IS-04 53 33 0 0 7 7 0 93 7 15
2020 IS-05 63 38 0 0 0 0 0 100 0 16
2020 IS-06 77 23 0 0 0 0 0 100 0 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 64 25 3 2 2 3 0 93 4 59
2020 IS-04 60 27 0 0 0 13 0 100 0 15
2020 IS-05 63 38 0 0 0 0 0 100 0 16
2020 IS-06 77 15 8 0 0 0 0 92 0 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 59 37 3 0 0 0 0 97 0 59
2020 IS-04 53 47 0 0 0 0 0 100 0 15
2020 IS-05 56 44 0 0 0 0 0 100 0 16
2020 IS-06 69 23 8 0 0 0 0 92 0 13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 19 75 0 6 0 0 0 94 6 16
2020 IS-06 25 75 0 0 0 0 0 100 0 12
2019 IS 26 42 11 21 0 0 0 68 21 19
2019 IS-06 36 27 9 27 0 0 0 64 27 11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 100 0 16
2020 IS-06 100 0 12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 31 38 0 25 6 0 0 69 31 16
2020 IS-06 42 33 0 17 8 0 0 75 25 12
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 7 93 59
2020 IS-04 7 93 15
2020 IS-05 0 100 16
2020 IS-06 8 92 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 8 92 59
2020 IS-04 7 93 15
2020 IS-05 6 94 16
2020 IS-06 0 100 13
2019 IS 16 84 64
2019 IS-04 29 71 17
2019 IS-05 14 86 21
2019 IS-06 17 83 12
2017 IS 14 86 64
2014 IS 13 87 67

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 90 10 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 59 25 3 2 0 2 8 94 2 59
2020 IS-04 53 33 0 0 0 7 7 100 0 15
2020 IS-05 63 31 6 0 0 0 0 94 0 16
2020 IS-06 77 15 0 0 0 0 8 100 0 13
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 22 56 22 0 72 28 59
2020 IS-04 20 60 20 0 75 25 15
2020 IS-05 38 38 25 0 50 50 16
2020 IS-06 15 62 23 0 80 20 13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 15 85 13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 8 23 15 38 15 0 0 31 54 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 8 8 15 46 23 0 0 15 69 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 41 12 12 12 10 0 14 61 25 59
2020 IS-04 53 7 20 7 7 0 7 64 14 15
2020 IS-05 31 13 13 19 13 0 13 50 36 16
2020 IS-06 38 15 0 8 23 0 15 64 36 13
2019 IS 34 23 9 8 16 5 5 64 26 64
2019 IS-04 47 29 0 6 18 0 0 76 24 17
2019 IS-05 19 24 5 10 24 10 10 53 41 21
2019 IS-06 42 17 25 8 8 0 0 58 17 12
2018 IS 28 16 22 17 8 2 8 48 28 64
2018 IS-04 38 8 23 15 8 0 8 50 25 13
2018 IS-05 29 14 14 19 19 0 5 45 40 21
2018 IS-06 17 42 17 25 0 0 0 58 25 12
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