2020 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 40 4 11 3 0 0 82 14 241
2020 CR-04 37 43 4 11 4 1 0 81 16 187

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 82 15 1 1 0 0 0 98 1 239
2020 CR-04 82 16 1 1 0 0 0 98 1 185
2017 CR 75 19 2 2 1 0 1 95 3 278
2017 CR-04 75 19 2 2 1 0 1 95 3 229
2017 CR-05 78 16 2 4 0 0 0 94 4 45
2014 CR 76 19 3 2 1 0 0 95 2 360
2014 CR-04 75 20 2 1 1 0 0 96 2 280
2014 CR-05 76 17 3 4 0 0 0 93 4 70

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 34 6 9 1 0 0 84 10 240
2020 CR-04 51 32 5 11 1 0 0 82 12 186
2019 CR 51 31 7 8 3 0 0 83 11 280
2019 CR-04 49 33 8 8 2 0 0 82 10 219
2017 CR 51 34 6 6 2 0 0 85 9 277
2017 CR-04 51 32 7 7 2 0 0 84 9 228
2017 CR-05 53 40 2 2 2 0 0 93 4 45
2014 CR 50 34 4 8 2 0 0 85 11 359
2014 CR-04 47 36 4 10 3 0 0 83 13 279
2014 CR-05 59 28 6 4 1 1 0 89 6 70

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 36 6 12 2 0 1 80 14 239
2020 CR-04 41 35 8 13 2 0 1 77 15 186
2019 CR 26 40 14 13 7 0 0 66 20 279
2019 CR-04 22 42 16 13 8 0 0 64 21 218
2018 CR 23 42 10 17 7 0 0 65 24 286
2018 CR-04 18 43 12 18 9 0 0 61 27 226
2018 CR-05 47 37 6 8 2 0 0 84 10 51
2017 CR 26 45 9 12 7 1 0 72 19 277
2017 CR-04 27 43 10 13 7 1 0 71 19 228
2017 CR-05 22 53 9 9 7 0 0 76 16 45
2014 CR 23 37 14 16 9 0 0 61 26 360
2014 CR-04 20 39 14 17 10 0 0 59 27 280
2014 CR-05 31 34 14 13 8 0 0 65 21 70

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 29 10 5 2 0 1 83 7 238
2020 CR-04 52 29 12 6 2 0 0 81 8 185
2019 CR 48 37 6 8 2 0 0 85 9 280
2019 CR-04 43 41 7 7 1 0 0 84 9 219
2017 CR 47 41 6 4 1 0 0 89 5 278
2017 CR-04 49 39 6 4 1 0 0 88 6 229
2017 CR-05 38 55 7 0 0 0 0 93 0 45
2014 CR 51 35 7 5 3 0 0 86 7 360
2014 CR-04 48 37 6 5 3 0 0 85 9 280
2014 CR-05 58 28 10 3 1 0 0 86 4 70

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 26 8 7 3 0 0 82 11 239
2020 CR-04 51 29 9 8 2 1 0 81 10 185
2019 CR 48 27 11 8 5 0 0 75 13 281
2019 CR-04 46 29 13 7 5 0 0 75 12 220
2018 CR 45 32 11 7 5 1 0 77 12 285
2018 CR-04 43 34 12 6 4 1 0 78 10 225
2018 CR-05 53 25 8 8 6 0 0 78 14 51
2017 CR 48 30 9 8 3 0 1 80 11 278
2017 CR-04 50 28 9 8 3 0 2 80 11 229
2017 CR-05 40 40 11 7 2 0 0 80 9 45
2014 CR 45 30 11 8 4 0 1 76 13 360
2014 CR-04 43 32 11 8 5 0 0 75 13 280
2014 CR-05 52 29 9 7 1 0 3 82 9 70

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 34 10 5 4 0 0 81 9 240
2020 CR-04 43 35 12 5 4 0 1 78 10 187
2019 CR 38 38 10 9 5 0 0 75 14 281
2019 CR-04 35 40 10 10 5 0 0 75 15 220
2018 CR 33 43 12 7 5 0 0 76 12 282
2018 CR-04 32 42 14 6 6 0 0 74 12 223
2018 CR-05 38 50 4 6 2 0 0 88 8 50
2017 CR 37 39 12 8 4 0 0 76 12 278
2017 CR-04 37 39 13 7 3 0 0 76 10 229
2017 CR-05 33 42 4 13 4 2 0 77 18 45
2014 CR 25 43 14 10 7 0 0 69 17 360
2014 CR-04 25 44 14 10 8 0 0 69 18 280
2014 CR-05 24 45 17 10 4 0 0 69 14 70

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 33 13 8 5 0 1 73 13 241
2020 CR-04 41 31 14 9 4 0 1 73 12 187
2019 CR 33 38 10 10 9 0 0 71 18 281
2019 CR-04 31 40 10 10 9 0 0 71 18 220
2018 CR 28 39 13 12 8 0 0 67 20 285
2018 CR-04 25 40 14 12 8 0 0 66 20 225
2018 CR-05 37 35 8 12 8 0 0 73 20 51
2017 CR 33 34 13 14 6 0 0 67 20 278
2017 CR-04 34 32 14 15 5 0 0 66 19 229
2017 CR-05 31 40 9 11 9 0 0 71 20 45
2014 CR 24 36 14 16 10 0 0 60 26 359
2014 CR-04 26 36 13 13 11 0 0 62 24 279
2014 CR-05 11 36 17 31 4 0 0 48 35 70

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 39 9 4 2 0 0 85 5 239
2020 CR-04 42 43 10 3 1 0 1 85 4 185
2019 CR 36 39 11 7 5 0 0 76 13 276
2019 CR-04 31 44 13 6 5 0 0 76 11 216
2018 CR 31 44 12 9 4 0 0 75 13 286
2018 CR-04 28 46 13 9 4 0 0 74 13 226
2018 CR-05 43 39 8 4 4 0 2 84 8 51
2017 CR 33 43 9 12 3 0 0 76 15 276
2017 CR-04 33 42 9 13 3 0 0 75 16 227
2017 CR-05 33 47 11 9 0 0 0 80 9 45

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 37 6 4 0 0 0 90 5 241
2020 CR-04 47 41 6 4 1 1 1 89 4 187
2019 CR 41 43 8 5 3 0 0 84 8 279
2019 CR-04 38 48 8 5 2 0 0 85 7 218
2018 CR 40 42 13 2 3 0 0 82 5 284
2018 CR-04 40 41 14 3 3 0 0 80 5 224
2018 CR-05 41 49 8 2 0 0 0 90 2 51
2017 CR 39 42 13 3 1 0 1 83 4 278
2017 CR-04 40 43 12 3 1 0 1 83 4 229
2017 CR-05 38 40 18 2 0 2 0 80 2 45
2014 CR 35 43 12 5 3 1 0 80 8 360
2014 CR-04 37 42 10 6 3 1 0 80 10 280
2014 CR-05 25 50 20 1 1 1 0 77 3 70

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 34 11 9 5 0 0 75 14 241
2020 CR-04 37 37 12 10 4 0 0 75 13 187
2019 CR 34 37 11 10 7 0 0 71 18 279
2019 CR-04 33 38 11 11 8 0 0 71 18 218
2018 CR 29 39 14 10 7 0 0 68 18 283
2018 CR-04 28 40 14 11 7 0 0 68 17 223
2018 CR-05 35 35 12 10 8 0 0 71 18 51
2017 CR 30 40 12 12 6 0 0 71 18 277
2017 CR-04 32 39 11 13 5 0 0 71 18 228
2017 CR-05 22 44 18 9 7 0 0 67 16 45

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 30 5 2 1 0 0 91 3 239
2020 CR-04 56 32 6 3 2 0 1 89 4 186
2019 CR 57 26 11 4 2 0 0 83 6 277
2019 CR-04 55 27 12 5 1 0 0 82 6 217
2018 CR 59 26 7 5 2 0 0 86 7 281
2018 CR-04 59 25 8 5 2 0 0 85 7 221
2018 CR-05 63 31 4 2 0 0 0 94 2 51
2017 CR 58 30 8 3 1 0 0 88 4 277
2017 CR-04 56 32 9 2 0 0 0 89 3 228
2017 CR-05 62 24 7 4 2 0 0 87 7 45
2014 CR 64 24 8 2 1 0 0 88 4 360
2014 CR-04 62 25 9 3 1 0 0 88 4 280
2014 CR-05 69 23 7 1 0 0 0 92 1 70

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 38 13 10 4 0 0 73 14 240
2020 CR-04 35 39 12 11 3 0 1 74 14 187
2019 CR 30 39 11 11 7 1 0 70 18 278
2019 CR-04 30 40 12 10 7 1 0 71 17 219
2018 CR 24 39 14 13 9 0 1 64 22 283
2018 CR-04 23 39 14 14 9 0 0 63 23 223
2018 CR-05 31 39 12 12 4 0 2 72 16 51
2017 CR 28 36 15 14 6 0 0 65 21 275
2017 CR-04 31 34 14 14 7 0 0 65 21 227
2017 CR-05 16 44 20 16 4 0 0 60 20 45
2014 CR 21 38 14 14 12 0 1 59 27 360
2014 CR-04 21 39 14 14 12 0 0 60 27 280
2014 CR-05 17 35 16 18 11 0 3 53 31 70

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 37 13 7 3 0 0 77 10 241
2020 CR-04 39 39 13 6 2 0 1 78 9 187
2019 CR 39 35 13 7 5 0 0 75 12 280
2019 CR-04 38 39 13 5 5 0 0 77 10 219
2018 CR 30 42 15 7 6 0 0 72 13 283
2018 CR-04 29 41 16 8 6 0 0 70 14 223
2018 CR-05 37 47 12 2 2 0 0 84 4 51
2017 CR 38 35 13 8 5 0 0 74 13 276
2017 CR-04 40 34 14 7 5 0 0 75 11 228
2017 CR-05 29 42 11 13 4 0 0 71 18 45
2014 CR 30 35 17 9 7 0 1 66 16 359
2014 CR-04 31 35 17 9 7 0 0 66 17 279
2014 CR-05 22 39 20 11 7 0 0 62 18 70

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 45 9 5 2 0 0 84 7 238
2020 CR-04 37 45 9 6 2 0 1 83 8 186
2019 CR 37 40 11 9 3 0 0 77 12 275
2019 CR-04 33 44 11 9 3 0 0 77 13 215
2018 CR 35 37 13 9 6 0 0 72 15 281
2018 CR-04 32 38 14 10 6 0 0 70 16 221
2018 CR-05 47 35 8 6 4 0 0 82 10 51
2017 CR 34 46 10 8 2 0 0 80 10 276
2017 CR-04 34 46 10 7 3 0 0 80 9 228
2017 CR-05 30 48 11 11 0 0 0 77 11 44
2014 CR 34 37 17 6 5 0 0 72 11 359
2014 CR-04 34 39 15 6 6 0 0 72 13 279
2014 CR-05 31 36 25 6 1 1 0 68 7 70

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 33 8 3 3 0 0 87 6 240
2020 CR-04 48 37 8 3 3 0 1 86 6 187
2019 CR 45 38 8 6 3 0 0 83 10 280
2019 CR-04 41 42 8 6 3 0 0 83 9 219
2018 CR 44 39 10 4 3 0 0 83 7 284
2018 CR-04 45 37 10 5 3 0 0 82 8 224
2018 CR-05 43 49 6 2 0 0 0 92 2 51
2017 CR 50 32 11 6 1 0 0 82 7 276
2017 CR-04 49 33 12 6 0 0 0 81 7 227
2017 CR-05 53 31 7 9 0 0 0 84 9 45
2014 CR 40 37 14 4 5 0 0 77 9 360
2014 CR-04 42 34 15 4 5 0 0 76 9 280
2014 CR-05 32 48 13 6 1 0 0 80 7 70

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 34 14 3 2 0 0 80 6 241
2020 CR-04 44 33 17 4 2 0 1 77 6 187
2019 CR 47 32 12 6 1 0 1 80 8 281
2019 CR-04 47 32 12 6 1 0 0 80 7 220
2018 CR 45 33 14 6 1 0 0 79 7 286
2018 CR-04 43 32 15 7 2 0 0 76 9 226
2018 CR-05 51 39 8 2 0 0 0 90 2 51
2017 CR 43 33 17 3 1 0 2 78 5 278
2017 CR-04 44 34 16 3 2 0 2 79 4 229
2017 CR-05 38 33 20 6 0 0 2 73 7 45
2014 CR 49 31 16 4 1 0 0 79 5 360
2014 CR-04 47 32 15 4 1 0 0 79 5 280
2014 CR-05 50 29 17 4 0 0 0 79 4 70

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 7 17 31 28 13 0 3 43 24 239
2020 CR-04 6 16 33 27 14 0 3 43 23 186
2019 CR 6 20 38 24 11 0 0 35 27 279
2019 CR-04 6 20 38 24 11 0 0 35 27 218
2018 CR 8 24 32 22 11 2 3 34 33 283
2018 CR-04 9 24 31 20 11 1 3 33 35 223
2018 CR-05 2 20 39 27 8 2 2 37 22 51
2017 CR 8 18 35 21 14 1 5 37 27 277
2017 CR-04 8 16 35 21 14 1 5 37 26 228
2017 CR-05 4 27 38 20 7 0 4 28 32 45
2014 CR 7 24 31 22 10 1 4 33 33 359
2014 CR-04 7 23 33 22 10 1 4 34 32 279
2014 CR-05 10 29 25 24 10 0 3 35 39 70

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 13 24 30 21 2 4 54 21 239
2020 CR-04 6 16 25 27 20 2 4 50 23 186
2019 CR 11 22 25 21 18 3 1 40 34 280
2019 CR-04 14 23 24 20 16 2 1 36 39 219
2018 CR 13 21 24 21 14 3 3 38 37 284
2018 CR-04 15 22 24 21 13 3 3 36 39 225
2018 CR-05 8 12 28 24 20 2 6 48 22 50
2017 CR 8 15 34 17 19 3 4 38 25 275
2017 CR-04 10 13 35 16 19 3 5 38 25 227
2017 CR-05 2 25 34 21 16 0 2 37 28 44
2014 CR 10 21 30 21 13 3 3 35 33 357
2014 CR-04 10 21 30 20 13 3 2 35 33 278
2014 CR-05 8 22 31 23 13 2 1 36 32 70

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 12 16 32 19 15 1 5 37 29 238
2020 CR-04 13 18 31 20 13 1 4 35 33 186
2019 CR 15 24 28 19 10 2 1 30 41 278
2019 CR-04 18 28 25 19 8 1 1 28 46 217
2018 CR 13 20 32 20 8 4 5 30 35 285
2018 CR-04 16 20 32 15 8 4 4 25 40 224
2018 CR-05 2 15 31 38 8 0 6 49 18 52
2017 CR 8 20 34 15 11 4 8 31 31 276
2017 CR-04 8 20 33 15 11 5 7 30 32 227
2017 CR-05 7 13 38 18 11 0 13 33 23 45
2014 CR 14 26 31 14 8 1 5 24 42 360
2014 CR-04 15 29 29 14 8 1 4 24 46 280
2014 CR-05 11 15 41 17 10 0 6 28 28 70

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 2 7 29 38 20 0 3 60 10 238
2020 CR-04 1 9 32 37 19 0 2 57 10 185
2019 CR 1 10 32 32 23 1 1 56 11 277
2019 CR-04 1 10 32 34 20 1 1 55 12 216
2018 CR 3 9 28 38 17 2 3 58 13 283
2018 CR-04 4 10 27 37 17 2 3 57 14 223
2018 CR-05 0 4 33 45 14 0 4 61 4 51
2017 CR 4 7 30 31 21 1 6 56 12 273
2017 CR-04 4 6 30 31 22 1 6 57 11 224
2017 CR-05 2 13 33 33 11 0 7 48 17 45
2014 CR 3 12 30 32 18 2 4 52 16 358
2014 CR-04 3 12 28 33 18 2 4 54 16 278
2014 CR-05 1 11 39 31 14 0 4 47 13 70

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 14 28 29 20 1 3 51 20 240
2020 CR-04 7 16 29 27 18 1 3 47 23 187
2019 CR 7 18 29 27 17 1 1 45 26 279
2019 CR-04 9 21 27 24 17 1 1 42 31 218
2018 CR 13 21 23 24 14 2 3 40 36 286
2018 CR-04 15 23 20 23 13 2 3 39 40 226
2018 CR-05 8 10 35 27 14 2 4 44 19 51
2017 CR 11 20 27 20 14 1 6 37 34 276
2017 CR-04 11 20 26 20 14 1 7 38 34 227
2017 CR-05 13 18 33 20 11 0 4 33 32 45
2014 CR 14 20 26 22 12 2 4 36 36 358
2014 CR-04 15 21 27 20 11 2 3 33 38 279
2014 CR-05 11 16 23 29 13 1 7 46 30 69

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 13 25 25 25 2 5 54 19 239
2020 CR-04 4 16 26 23 23 2 6 50 22 186
2019 CR 8 15 25 25 19 6 1 48 25 279
2019 CR-04 10 16 24 25 18 6 1 46 28 218
2018 CR 9 19 25 24 15 5 4 43 30 281
2018 CR-04 11 21 21 25 14 4 4 43 34 223
2018 CR-05 0 10 41 22 18 6 2 44 11 49
2017 CR 8 15 29 19 18 5 7 42 26 277
2017 CR-04 8 13 29 18 19 5 7 43 24 228
2017 CR-05 4 25 29 25 9 2 7 37 32 45
2014 CR 9 16 22 24 19 4 7 48 27 358
2014 CR-04 10 17 21 25 19 3 6 48 29 278
2014 CR-05 4 11 29 22 22 4 7 50 17 70

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 14 37 21 18 0 4 40 21 239
2020 CR-04 6 17 38 18 16 1 4 36 24 186
2019 CR 8 27 29 20 13 3 1 35 36 277
2019 CR-04 7 30 26 21 11 4 1 33 39 216
2018 CR 10 21 30 19 11 4 5 33 34 285
2018 CR-04 12 22 31 17 10 4 4 29 37 225
2018 CR-05 4 16 27 25 16 4 8 47 22 51
2017 CR 8 20 31 14 14 5 7 32 32 277
2017 CR-04 8 20 32 14 14 6 6 31 33 228
2017 CR-05 9 20 33 13 16 0 9 32 32 45
2014 CR 10 20 31 16 12 4 8 31 34 358
2014 CR-04 12 20 31 16 12 3 6 31 35 278
2014 CR-05 4 18 34 18 11 4 10 34 27 70

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 8 20 35 25 11 0 2 36 28 240
2020 CR-04 8 23 38 17 12 0 2 30 32 187
2019 CR 11 20 35 19 13 1 0 32 32 279
2019 CR-04 13 23 35 17 10 1 0 27 37 218
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 31 17 10 2 4 2 69 12 240
2020 CR-04 33 32 17 12 1 4 1 69 14 186
2019 CR 29 32 13 11 9 4 1 65 22 279
2019 CR-04 28 34 13 11 10 3 1 64 22 218
2018 CR 23 32 19 12 10 3 1 57 22 285
2018 CR-04 21 31 21 12 11 3 1 54 24 225
2018 CR-05 29 35 16 10 6 2 2 67 16 51
2017 CR 28 28 13 17 5 6 2 61 25 278
2017 CR-04 27 27 13 19 6 6 2 59 27 229
2017 CR-05 29 38 13 11 2 4 2 72 14 45
2014 CR 24 30 13 15 11 4 2 58 28 360
2014 CR-04 24 30 12 16 12 4 1 58 29 280
2014 CR-05 17 30 18 15 10 6 4 52 28 70

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 24 10 8 4 1 0 78 12 240
2020 CR-04 53 23 9 10 3 1 1 78 13 186
2019 CR 44 28 7 14 7 0 0 73 20 281
2019 CR-04 44 27 7 15 6 0 0 72 21 220
2018 CR 34 32 11 12 10 1 0 67 22 285
2018 CR-04 34 32 11 11 11 1 0 67 22 225
2018 CR-05 29 39 12 10 8 2 0 70 18 51
2017 CR 41 30 12 11 5 0 1 71 17 278
2017 CR-04 40 30 13 10 6 0 1 71 16 229
2017 CR-05 40 33 9 18 0 0 0 73 18 45
2014 CR 37 27 11 14 10 1 1 65 24 360
2014 CR-04 39 27 10 13 11 0 0 67 24 280
2014 CR-05 27 28 17 20 7 1 0 56 27 70

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 30 7 5 1 0 0 87 6 240
2020 CR-04 54 31 9 4 2 1 0 85 6 186
2019 CR 47 34 8 5 5 0 0 82 10 277
2019 CR-04 43 36 8 6 6 0 0 80 12 217
2018 CR 44 35 7 10 4 0 0 79 14 284
2018 CR-04 43 33 8 12 4 0 0 76 16 224
2018 CR-05 51 37 6 4 2 0 0 88 6 51
2017 CR 45 40 7 6 2 0 0 84 9 278
2017 CR-04 46 38 7 7 2 0 0 84 10 229
2017 CR-05 36 53 9 2 0 0 0 89 2 45
2014 CR 41 35 10 9 5 0 0 76 14 360
2014 CR-04 39 37 10 8 6 0 0 76 14 280
2014 CR-05 43 29 10 13 4 0 0 73 17 70

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 35 10 4 1 2 0 84 6 239
2020 CR-04 47 37 10 3 2 2 1 85 4 186
2019 CR 36 42 11 6 4 0 0 79 10 279
2019 CR-04 34 46 10 6 4 0 0 80 10 219
2018 CR 34 38 15 7 3 3 1 74 11 286
2018 CR-04 34 38 15 7 4 2 1 74 11 226
2018 CR-05 29 47 14 4 0 6 0 81 4 51

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 25 15 4 2 4 2 77 7 241
2020 CR-04 48 23 15 5 3 3 3 75 9 187
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 23 14 4 2 1 5 79 6 241
2020 CR-04 52 24 14 4 1 1 4 80 5 187
2019 CR 43 28 17 5 3 0 4 74 8 279
2019 CR-04 44 29 17 6 2 0 3 75 8 218

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 27 10 4 3 0 0 82 8 240
2020 CR-04 55 27 10 4 3 1 1 83 7 186
2019 CR 46 30 11 8 4 0 1 77 12 280
2019 CR-04 46 32 10 7 4 0 1 79 11 219
2018 CR 43 31 11 8 6 0 1 75 14 285
2018 CR-04 42 33 10 8 6 0 1 76 14 226
2018 CR-05 43 29 14 4 6 0 4 76 10 51
2017 CR 44 31 12 9 4 0 0 75 12 278
2017 CR-04 44 30 12 9 4 0 0 74 13 229
2017 CR-05 40 40 13 7 0 0 0 80 7 45
2014 CR 46 28 12 10 4 0 0 74 14 359
2014 CR-04 46 29 11 10 4 0 0 76 13 279
2014 CR-05 41 27 16 11 6 0 0 68 17 70

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 20 8 5 4 1 2 83 9 241
2020 CR-04 59 22 9 4 2 1 2 85 7 187

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 29 9 5 2 0 1 84 7 241
2020 CR-04 52 32 10 5 2 0 1 84 6 187
2019 CR 46 31 9 9 5 0 0 78 14 280
2019 CR-04 44 32 9 9 5 0 0 77 14 219
2018 CR 47 31 10 6 5 2 0 79 11 286
2018 CR-04 49 27 11 8 4 2 0 77 12 226
2018 CR-05 35 51 6 0 6 2 0 88 6 51
2017 CR 49 28 10 10 2 0 0 78 13 278
2017 CR-04 51 26 10 10 2 0 0 78 13 229
2017 CR-05 38 40 11 11 0 0 0 78 11 45
2014 CR 44 30 10 11 4 0 0 74 16 359
2014 CR-04 48 29 8 11 4 0 0 78 15 279
2014 CR-05 24 37 21 13 6 0 0 61 18 70

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 44 56 241
2020 CR-04 44 56 187

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 20 9 2 2 3 12 83 6 241
2020 CR-04 49 21 10 3 2 3 12 83 6 187

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 70 17 8 3 1 0 0 87 5 241
2020 CR-04 68 18 9 4 1 0 1 87 5 187
2019 CR 57 25 9 5 4 0 0 82 9 280
2019 CR-04 57 25 9 5 4 0 0 82 9 220
2018 CR 55 24 10 7 4 0 0 79 11 286
2018 CR-04 54 25 10 8 3 0 0 79 11 226
2018 CR-05 59 24 8 6 4 0 0 82 10 51
2017 CR 60 24 9 4 4 0 0 84 8 277
2017 CR-04 61 23 8 4 3 0 0 84 8 228
2017 CR-05 51 31 13 2 2 0 0 82 4 45
2014 CR 51 29 9 5 5 1 1 81 10 360
2014 CR-04 53 29 8 5 5 1 0 82 10 280
2014 CR-05 42 31 13 7 7 0 0 73 14 70
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 33 12 5 2 5 0 80 7 241
2020 CR-04 41 35 13 4 3 4 1 80 7 187
2019 CR 35 31 14 10 5 4 1 70 16 280
2019 CR-04 34 32 14 11 5 4 1 69 16 219
2018 CR 34 33 14 7 7 5 1 71 15 285
2018 CR-04 31 33 14 8 7 6 0 69 16 226
2018 CR-05 46 34 12 2 2 2 2 83 4 50
2017 CR 31 34 16 8 5 6 0 70 14 277
2017 CR-04 33 30 16 8 6 7 0 68 15 229
2017 CR-05 21 57 16 7 0 0 0 77 7 44
2014 CR 30 34 15 8 5 7 0 70 14 359
2014 CR-04 30 33 16 9 5 7 0 68 15 279
2014 CR-05 30 39 13 7 3 8 0 75 11 70

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 35 17 3 4 0 0 76 8 240
2020 CR-04 37 37 17 3 4 1 0 75 8 187
2019 CR 32 31 17 11 6 2 0 65 18 281
2019 CR-04 30 32 17 12 6 2 0 64 19 220
2018 CR 31 31 17 11 6 2 0 64 18 286
2018 CR-04 27 32 18 13 7 3 0 61 20 226
2018 CR-05 45 31 16 2 2 2 2 80 4 51
2017 CR 28 33 19 10 7 3 0 63 18 277
2017 CR-04 29 30 20 10 8 3 0 61 19 228
2017 CR-05 22 51 13 11 0 0 2 75 11 45
2014 CR 28 30 20 13 7 2 0 59 20 360
2014 CR-04 27 29 21 14 7 2 0 57 22 280
2014 CR-05 32 37 16 8 3 4 0 72 12 70

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 30 21 8 3 4 0 67 11 239
2020 CR-04 32 31 23 6 3 4 0 66 10 185
2019 CR 27 27 19 12 7 7 0 58 21 278
2019 CR-04 24 31 20 11 7 6 0 59 20 218
2018 CR 22 26 19 20 7 6 1 50 29 286
2018 CR-04 19 24 21 21 7 6 0 47 30 226
2018 CR-05 33 27 14 16 4 4 2 65 21 51
2017 CR 19 33 24 11 8 6 0 55 20 277
2017 CR-04 20 30 23 10 10 6 0 54 21 229
2017 CR-05 14 50 20 14 0 2 0 65 14 44
2014 CR 20 30 21 16 7 6 0 53 25 358
2014 CR-04 19 28 22 17 8 6 0 50 27 280
2014 CR-05 20 40 16 14 3 7 0 65 18 69

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 31 18 12 5 1 0 66 16 241
2020 CR-04 29 34 20 12 4 1 0 64 16 187
2019 CR 23 30 16 17 11 4 0 55 29 280
2019 CR-04 20 30 18 18 10 3 0 52 29 220
2018 CR 17 30 19 17 11 6 0 50 30 286
2018 CR-04 16 29 19 20 10 6 0 48 32 226
2018 CR-05 20 35 18 6 14 6 2 60 21 51
2017 CR 17 35 18 19 6 4 0 55 27 277
2017 CR-04 18 36 16 19 6 4 0 56 27 229
2017 CR-05 14 34 27 21 2 2 0 49 23 44
2014 CR 17 36 17 18 10 2 0 54 28 360
2014 CR-04 17 35 19 17 10 2 0 53 28 280
2014 CR-05 15 39 14 21 7 3 0 56 29 70

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 20 9 7 6 15 6 72 17 241
2020 CR-04 28 21 10 9 6 19 7 66 20 187
2019 CR 35 14 9 9 11 19 4 63 25 280
2019 CR-04 32 13 9 8 13 21 5 60 28 219
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 42 17 3 0 2 0 80 3 241
2020 CR-04 32 46 17 4 0 2 0 79 4 187
2019 CR 29 44 18 6 3 0 0 73 9 279
2019 CR-04 27 46 18 6 3 0 0 73 9 218
2018 CR 29 41 22 6 1 0 0 71 7 283
2018 CR-04 28 41 24 5 1 0 0 70 7 224
2018 CR-05 34 42 16 8 0 0 0 76 8 50
2017 CR 34 41 14 7 4 1 0 76 11 278
2017 CR-04 35 39 15 7 3 1 0 75 10 229
2017 CR-05 27 56 9 7 2 0 0 82 9 45
2014 CR 33 42 13 6 4 2 0 77 10 360
2014 CR-04 30 42 14 7 5 2 0 74 12 280
2014 CR-05 39 45 10 3 0 3 0 86 3 70

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 38 17 11 3 2 0 68 15 239
2020 CR-04 23 41 18 12 3 2 1 66 16 185
2019 CR 15 38 18 17 10 2 0 54 28 279
2019 CR-04 12 39 18 19 11 1 0 51 30 218

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 36 13 6 3 0 2 78 9 239
2020 CR-04 38 38 13 6 2 1 2 78 9 185
2019 CR 36 37 13 6 5 1 1 75 11 278
2019 CR-04 37 40 12 5 5 1 0 78 10 217
2018 CR 37 40 11 8 3 1 0 78 11 284
2018 CR-04 36 42 11 8 3 1 0 78 11 225
2018 CR-05 38 40 10 10 2 0 0 78 12 50
2017 CR 32 39 14 9 1 3 1 75 11 278
2017 CR-04 34 38 12 10 1 4 1 76 11 229
2017 CR-05 27 44 20 9 0 0 0 71 9 45
2014 CR 40 32 12 9 4 2 1 75 13 359
2014 CR-04 44 29 12 8 4 2 0 75 13 279
2014 CR-05 25 43 13 13 4 0 1 70 17 70

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 35 17 2 1 2 0 80 3 241
2020 CR-04 39 40 17 2 1 2 0 80 3 187
2019 CR 33 37 18 6 4 0 0 71 11 278
2019 CR-04 31 40 18 6 4 0 0 71 11 217
2018 CR 35 37 18 7 3 0 0 73 10 283
2018 CR-04 34 38 17 7 3 0 0 72 10 223
2018 CR-05 41 37 20 2 0 0 0 78 2 51

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 30 15 11 8 7 2 63 21 241
2020 CR-04 27 31 15 11 8 7 2 63 20 187
2019 CR 22 32 16 11 12 4 3 58 25 279
2019 CR-04 22 34 17 10 12 4 2 59 23 218
2018 CR 21 26 18 16 12 8 1 50 30 286
2018 CR-04 19 25 19 15 13 8 1 48 31 226
2018 CR-05 31 27 12 18 6 6 0 63 25 51
2017 CR 18 28 17 17 10 8 2 50 30 277
2017 CR-04 20 26 17 19 10 7 1 50 31 228
2017 CR-05 7 33 22 9 13 11 4 47 26 45
2014 CR 18 20 17 17 19 8 1 42 40 358
2014 CR-04 21 20 16 18 17 8 0 44 39 278
2014 CR-05 7 20 20 16 24 11 3 31 46 70

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 31 16 11 5 3 1 66 17 240
2020 CR-04 27 34 18 12 5 3 1 64 17 186
2019 CR 25 28 18 13 12 3 1 55 26 279
2019 CR-04 22 29 17 14 14 3 0 53 29 218
2018 CR 19 31 17 17 13 2 1 52 30 283
2018 CR-04 16 31 20 17 13 2 2 49 31 224
2018 CR-05 32 30 10 16 10 2 0 63 27 50
2017 CR 24 36 15 14 9 3 1 61 24 276
2017 CR-04 22 34 16 14 10 3 1 59 24 227
2017 CR-05 27 45 9 16 4 0 0 71 20 45
2014 CR 19 33 18 14 13 4 0 54 28 360
2014 CR-04 17 34 18 13 15 4 0 53 29 280
2014 CR-05 25 28 22 18 4 3 0 55 23 70

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 20 23 14 18 18 3 4 46 39 241
2020 CR-04 16 22 16 18 20 3 5 42 41 187
2019 CR 20 20 17 17 23 1 2 41 41 280
2019 CR-04 19 20 16 15 26 1 3 40 42 219
2018 CR 15 20 18 19 23 2 2 37 44 284
2018 CR-04 13 18 19 20 24 3 3 33 46 224
2018 CR-05 25 29 14 18 14 0 0 55 31 51
2017 CR 16 28 15 18 18 2 3 47 38 276
2017 CR-04 18 26 14 19 18 3 3 46 39 227
2017 CR-05 11 40 15 11 16 2 4 55 29 45
2014 CR 15 19 16 19 26 3 3 36 47 360
2014 CR-04 14 21 16 17 27 3 3 36 47 280
2014 CR-05 20 14 16 25 22 3 0 35 49 70

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 22 9 6 3 2 4 81 10 241
2020 CR-04 55 22 9 7 3 2 4 81 10 187
2019 CR 54 22 11 7 3 0 4 79 10 278
2019 CR-04 53 20 13 7 3 0 3 77 10 217

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 20 13 5 3 2 4 78 9 240
2020 CR-04 49 20 14 7 3 2 4 74 11 186
2019 CR 37 26 18 9 7 1 3 65 16 277
2019 CR-04 34 25 19 9 8 1 3 62 18 217

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 7 5 2 2 5 3 90 4 240
2020 CR-04 76 8 4 2 2 5 3 91 5 186
2019 CR 68 8 6 3 4 4 6 85 8 277
2019 CR-04 67 9 6 2 5 4 6 85 8 216

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 10 7 2 1 3 4 89 4 241
2020 CR-04 73 10 6 1 2 4 4 91 3 187
2019 CR 68 14 4 1 2 3 8 91 4 279
2019 CR-04 67 14 5 1 2 3 8 91 4 218

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 44 19 7 3 2 1 71 10 241
2020 CR-04 24 47 18 7 3 1 1 72 10 187
2019 CR 21 43 19 11 3 3 1 66 14 280
2019 CR-04 20 45 19 10 3 2 1 67 13 219
2018 CR 17 37 24 9 7 5 0 57 17 286
2018 CR-04 14 40 25 9 8 4 0 56 18 226
2018 CR-05 27 31 25 8 2 6 0 63 10 51
2017 CR 18 38 22 12 5 4 1 59 18 277
2017 CR-04 19 39 21 13 5 3 2 60 18 228
2017 CR-05 11 40 29 9 4 7 0 55 14 45

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 38 16 3 1 2 0 80 4 237
2020 CR-04 35 42 16 3 1 2 0 79 4 183
2019 CR 42 37 12 8 1 1 0 79 9 277
2019 CR-04 39 40 10 8 1 1 0 80 10 217
2018 CR 46 34 13 5 2 1 0 80 7 286
2018 CR-04 44 36 12 4 3 1 0 81 7 226
2018 CR-05 55 29 10 6 0 0 0 84 6 51
2017 CR 43 40 9 3 3 1 0 84 6 276
2017 CR-04 44 39 10 3 4 0 0 83 7 227
2017 CR-05 40 47 7 2 0 4 0 91 2 45
2014 CR 43 36 12 4 3 2 0 81 7 360
2014 CR-04 41 37 11 5 3 3 0 80 8 280
2014 CR-05 47 35 16 1 1 0 0 82 3 70

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 33 13 4 1 2 0 82 5 239
2020 CR-04 41 37 14 3 1 3 1 81 4 185
2019 CR 45 31 15 5 3 1 1 77 8 278
2019 CR-04 42 33 16 5 2 1 0 77 7 218
2018 CR 48 32 13 3 2 2 1 81 5 286
2018 CR-04 46 35 13 3 2 1 0 82 5 226
2018 CR-05 55 22 14 4 0 4 2 81 4 51
2017 CR 42 36 14 4 4 0 0 78 8 277
2017 CR-04 43 35 14 5 3 0 0 78 8 228
2017 CR-05 40 42 13 2 2 0 0 82 4 45
2014 CR 46 31 13 3 2 4 0 81 5 359
2014 CR-04 44 32 14 3 2 4 0 79 6 279
2014 CR-05 52 28 10 3 3 4 0 84 6 70

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 30 15 2 2 4 0 80 5 241
2020 CR-04 43 34 14 2 3 4 1 80 5 187

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 29 14 4 2 3 2 79 6 240
2020 CR-04 46 32 11 5 1 2 2 82 6 186

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 62 25 8 3 2 0 0 87 5 240
2020 CR-04 58 28 8 3 2 1 0 87 5 187
2019 CR 50 32 10 5 4 0 0 81 9 279
2019 CR-04 47 33 10 6 4 0 0 81 9 218
2018 CR 49 34 10 5 2 0 0 83 7 284
2018 CR-04 48 35 9 6 3 0 0 82 8 226
2018 CR-05 54 32 14 0 0 0 0 86 0 50
2017 CR 50 34 9 4 3 0 0 84 7 277
2017 CR-04 50 33 10 3 3 0 0 83 7 228
2017 CR-05 49 40 7 4 0 0 0 89 4 45
2014 CR 48 34 10 4 3 1 0 83 7 359
2014 CR-04 46 34 12 4 4 1 0 80 8 279
2014 CR-05 52 38 6 3 0 1 0 91 3 70

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 31 11 5 3 0 0 81 8 239
2020 CR-04 44 36 13 4 3 0 0 80 7 185
2019 CR 38 33 14 9 5 1 0 71 14 280
2019 CR-04 35 34 15 8 6 1 0 70 15 219
2018 CR 39 36 12 8 5 1 0 76 13 285
2018 CR-04 37 37 11 8 6 1 0 75 14 225
2018 CR-05 49 31 16 4 0 0 0 80 4 51
2017 CR 42 31 17 6 3 1 0 73 9 278
2017 CR-04 40 31 18 7 3 0 0 71 10 229
2017 CR-05 49 31 13 2 0 4 0 84 2 45
2014 CR 33 32 19 9 6 1 0 66 14 360
2014 CR-04 32 32 20 9 6 1 0 65 15 280
2014 CR-05 36 35 19 8 1 0 0 71 10 70

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 35 11 5 3 0 0 82 8 239
2020 CR-04 41 40 12 4 3 1 0 81 7 185
2019 CR 38 34 12 10 6 0 0 72 16 277
2019 CR-04 34 36 12 10 7 0 0 71 17 216
2018 CR 34 41 12 8 4 1 0 76 12 283
2018 CR-04 32 42 11 9 4 2 0 75 14 224
2018 CR-05 47 37 14 2 0 0 0 84 2 51
2017 CR 39 34 16 8 3 0 0 73 11 276
2017 CR-04 37 35 16 9 3 0 0 72 11 228
2017 CR-05 48 32 14 5 2 0 0 80 7 44
2014 CR 32 36 18 9 5 1 0 68 14 360
2014 CR-04 30 35 19 10 6 1 0 66 16 280
2014 CR-05 38 39 15 7 1 0 0 77 8 70

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 28 17 10 5 1 0 68 15 239
2020 CR-04 33 31 19 10 5 1 1 64 16 186
2019 CR 31 20 20 14 10 3 1 54 25 279
2019 CR-04 28 21 23 13 12 2 1 51 25 219
2018 CR 30 24 20 14 7 3 1 57 22 286
2018 CR-04 27 23 21 15 8 4 0 53 25 226
2018 CR-05 43 27 18 8 4 0 0 71 12 51
2017 CR 32 24 19 16 5 4 0 58 22 278
2017 CR-04 30 22 21 16 5 5 0 56 22 229
2017 CR-05 40 29 11 13 7 0 0 69 20 45
2014 CR 25 29 19 12 10 5 1 57 23 360
2014 CR-04 23 29 19 12 10 5 1 55 24 280
2014 CR-05 29 30 17 11 8 4 0 62 21 70
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 21 41 39 241
2020 CR-04 21 37 42 187
2019 CR 23 36 40 280
2019 CR-04 25 35 40 220
2018 CR 21 35 44 286
2018 CR-04 19 35 45 226
2018 CR-05 25 37 37 51
2017 CR 23 38 39 278
2017 CR-04 25 37 38 229
2017 CR-05 16 49 36 45
2014 CR 25 39 35 359
2014 CR-04 24 40 35 279
2014 CR-05 28 36 36 70

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CR 14 46 34 2 2 2 50
2020 CR-04 18 46 31 3 3 0 39
2019 CR 12 32 38 3 12 2 65
2019 CR-04 13 30 39 4 13 2 54
2018 CR 11 26 30 3 13 16 61
2018 CR-04 11 20 32 5 14 18 44
2017 CR 34 26 19 6 11 5 64
2017 CR-04 36 28 12 7 12 5 57
2014 CR 16 27 35 7 9999 14 91
2014 CR-04 16 26 32 8 9999 18 68
2014 CR-05 10 35 45 5 9999 6 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 241
2020 CR-04 10 90 187
2019 CR 10 90 281
2019 CR-04 10 90 220
2018 CR 12 88 285
2018 CR-04 13 87 225

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 53 47 19
2019 CR 81 19 27
2018 CR 73 27 33
2018 CR-04 73 27 30

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 74 26 19
2019 CR 56 44 27
2019 CR-04 50 50 22
2018 CR 55 45 33
2018 CR-04 50 50 30

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 19
2019 CR 0 100 27
2019 CR-04 0 100 22
2018 CR 0 100 33
2018 CR-04 0 100 30

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 19

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 19

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 32 68 19
2019 CR 46 54 26
2019 CR-04 43 57 21
2018 CR 36 64 33
2018 CR-04 37 63 30

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 37 63 19
2019 CR 42 58 26
2019 CR-04 48 52 21
2018 CR 42 58 33
2018 CR-04 43 57 30

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 42 58 19
2019 CR 58 42 26
2019 CR-04 52 48 21
2018 CR 48 52 33
2018 CR-04 50 50 30

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 47 53 19
2019 CR 46 54 26
2019 CR-04 48 52 21
2018 CR 45 55 33
2018 CR-04 43 57 30

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 31 69 26
2019 CR-04 38 62 21
2018 CR 45 55 33
2018 CR-04 50 50 30

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 68 32 19
2019 CR 50 50 26
2019 CR-04 52 48 21
2018 CR 52 48 33
2018 CR-04 57 43 30

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 37 63 19
2019 CR 50 50 26
2019 CR-04 57 43 21
2018 CR 39 61 33
2018 CR-04 43 57 30

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 26
2019 CR-04 0 100 21

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 19 81 26
2019 CR-04 24 76 21

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 63 37 19
2019 CR 50 50 26
2019 CR-04 48 52 21
2018 CR 52 48 33
2018 CR-04 50 50 30

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 23 77 26
2019 CR-04 24 76 21
2018 CR 33 67 33
2018 CR-04 30 70 30

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 33 67 33
2018 CR-04 37 63 30

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 63 37 19
2019 CR 62 38 26
2019 CR-04 62 38 21
2018 CR 55 45 33
2018 CR-04 50 50 30

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 19 81 26
2019 CR-04 24 76 21
2018 CR 18 82 33
2018 CR-04 20 80 30

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 19

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 37 63 19
2019 CR 27 73 26
2019 CR-04 29 71 21
2018 CR 27 73 33
2018 CR-04 27 73 30

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 19 81 26
2019 CR-04 24 76 21

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 18 82 33
2018 CR-04 20 80 30

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 23 77 26
2019 CR-04 29 71 21

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 23 77 26
2018 CR 27 73 33
2018 CR-04 30 70 30

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 33 67 27
2018 CR-04 38 63 24

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 22 78 27
2018 CR-04 21 79 24

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 27
2018 CR-04 0 100 24

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 19 81 27
2018 CR-04 21 79 24

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 33 67 27
2018 CR-04 38 63 24

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 19 81 27
2018 CR-04 21 79 24

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 37 63 27
2018 CR-04 42 58 24

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 48 52 27
2018 CR-04 50 50 24

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 26 74 27

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 20 16 7 5 19 7 63 15 240
2020 CR-04 25 20 17 9 5 18 6 60 18 186
2019 CR 21 25 20 7 6 15 7 58 16 281
2019 CR-04 19 28 19 8 6 13 6 59 18 220
2018 CR 20 19 19 8 6 23 4 54 20 286
2018 CR-04 19 18 20 9 8 23 4 50 22 226
2018 CR-05 29 25 12 4 0 22 8 78 6 51
2017 CR 22 19 19 8 6 16 10 56 18 278
2017 CR-04 22 17 19 9 6 17 9 54 21 229
2017 CR-05 22 29 22 2 2 11 11 66 6 45
2014 CR 21 15 21 9 8 20 6 49 23 359
2014 CR-04 19 13 23 10 9 20 5 44 26 279
2014 CR-05 23 24 17 3 4 18 11 66 10 70

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 29 16 5 2 7 0 76 7 241
2020 CR-04 40 31 17 6 2 5 0 74 8 187
2019 CR 38 33 17 6 3 3 1 73 9 280
2019 CR-04 36 36 16 5 4 2 1 74 9 219
2018 CR 33 34 16 5 5 7 1 72 10 285
2018 CR-04 31 35 16 5 5 7 1 71 11 226
2018 CR-05 42 32 16 2 0 6 2 80 2 50
2017 CR 32 35 16 5 4 6 2 73 10 278
2017 CR-04 32 34 16 5 5 6 2 72 10 229
2017 CR-05 36 38 18 4 0 2 2 77 5 45
2014 CR 32 29 18 7 5 9 0 67 13 360
2014 CR-04 30 29 19 8 6 8 0 65 15 280
2014 CR-05 35 31 17 4 1 11 0 74 7 70
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 241
2020 CR-04 4 96 187
2019 CR 8 92 279
2019 CR-04 7 93 219
2018 CR 7 93 284
2018 CR-04 7 93 224

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 50 50 20
2019 CR-04 50 50 14
2018 CR 57 43 21
2018 CR-04 67 33 15

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 71 29 21

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 11
2019 CR 0 100 20
2019 CR-04 0 100 14
2018 CR 0 100 21
2018 CR-04 0 100 15

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 11
2019 CR 0 100 20
2019 CR-04 0 100 14
2018 CR 0 100 21
2018 CR-04 0 100 15

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 11
2018 CR 0 100 21
2018 CR-04 0 100 15

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 11

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 55 45 11
2019 CR 30 70 20
2018 CR 43 57 21
2018 CR-04 40 60 15

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 33 67 21
2018 CR-04 33 67 15

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 24 76 21

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 35 65 20
2019 CR-04 36 64 14
2018 CR 33 67 21
2018 CR-04 40 60 15

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 35 65 20
2019 CR-04 36 64 14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 20
2019 CR-04 0 100 14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 11
2019 CR 0 100 20
2019 CR-04 0 100 14
2018 CR 0 100 21
2018 CR-04 0 100 15

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 11
2019 CR 0 100 20
2019 CR-04 0 100 14
2018 CR 0 100 21
2018 CR-04 0 100 15

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 11
2019 CR 0 100 20
2019 CR-04 0 100 14
2018 CR 0 100 21
2018 CR-04 0 100 15

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 24 76 21

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 25 75 20
2018 CR 33 67 21
2018 CR-04 40 60 15

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 11

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 45 55 11
2019 CR 45 55 20
2018 CR 48 52 21
2018 CR-04 47 53 15

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 17
2018 CR-04 0 100 11

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 35 65 17

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 17
2018 CR-04 0 100 11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 17
2018 CR-04 0 100 11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 17
2018 CR-04 0 100 11

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 41 59 17
2018 CR-04 55 45 11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 11
2018 CR 0 100 17
2018 CR-04 0 100 11

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 55 45 11
2018 CR 53 47 17

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 17
2018 CR-04 0 100 11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 11
2018 CR 29 71 17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 19 20 3 1 23 6 66 6 241
2020 CR-04 26 22 20 4 1 21 6 65 7 187
2019 CR 21 23 24 4 4 20 5 58 10 278
2019 CR-04 20 25 25 5 4 18 4 58 11 217
2018 CR 23 19 24 5 2 23 4 57 11 285
2018 CR-04 22 19 25 4 2 24 4 56 9 225
2018 CR-05 27 20 20 6 0 22 6 65 8 51
2017 CR 22 18 24 4 3 21 10 57 9 277
2017 CR-04 22 16 24 4 2 21 10 56 9 228
2017 CR-05 18 24 24 0 2 20 11 61 3 45
2014 CR 20 19 20 3 4 27 8 59 10 360
2014 CR-04 18 19 20 4 4 29 6 58 12 280
2014 CR-05 22 17 21 0 3 20 17 62 4 70

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 28 18 3 2 6 0 76 5 240
2020 CR-04 39 30 20 3 2 6 1 74 5 187
2019 CR 37 29 19 6 4 4 1 70 10 279
2019 CR-04 36 31 19 6 4 4 1 70 10 218
2018 CR 35 32 18 4 2 9 1 74 6 284
2018 CR-04 33 32 19 4 2 9 1 73 6 224
2018 CR-05 43 35 12 2 0 8 0 85 2 51
2017 CR 37 31 17 5 2 8 1 74 8 275
2017 CR-04 37 31 17 5 1 8 1 75 7 226
2017 CR-05 36 33 16 4 4 4 2 74 10 45
2014 CR 34 29 19 4 3 10 1 70 8 360
2014 CR-04 30 30 19 5 4 11 1 69 9 280
2014 CR-05 45 25 22 3 1 4 0 73 4 70
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 28 20 14 15 0 0 51 29 241
2020 CR-04 19 30 20 15 15 1 0 50 30 187

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 31 22 12 4 0 0 62 16 239
2020 CR-04 31 32 21 12 4 1 0 64 16 185
2019 CR 23 30 20 14 12 0 1 54 26 280
2019 CR-04 22 30 20 14 13 0 0 52 28 219
2018 CR 17 28 23 15 15 1 1 46 31 284
2018 CR-04 16 28 24 14 16 1 1 45 30 225
2018 CR-05 20 28 20 20 12 0 0 48 32 50
2017 CR 21 21 20 16 18 0 3 44 35 277
2017 CR-04 22 21 21 16 17 0 2 45 34 228
2017 CR-05 13 24 18 18 20 0 7 40 40 45

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 31 22 13 7 1 0 57 20 241
2020 CR-04 25 31 21 14 7 1 1 57 22 187
2019 CR 28 31 26 7 7 0 0 59 14 280
2019 CR-04 32 26 25 7 9 0 0 59 16 219
2018 CR 25 33 24 11 6 0 1 58 18 286
2018 CR-04 27 32 22 12 6 0 1 60 18 226
2018 CR-05 20 31 35 6 8 0 0 51 14 51
2017 CR 21 35 23 12 8 0 1 57 20 278
2017 CR-04 22 37 22 11 8 0 0 59 19 229
2017 CR-05 18 25 29 18 9 0 2 43 27 45

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 32 18 5 3 2 1 75 7 239
2020 CR-04 40 33 18 5 3 2 1 74 8 186
2019 CR 40 34 18 5 2 1 0 75 7 281
2019 CR-04 42 31 17 5 3 1 0 75 8 220
2018 CR 40 31 19 7 2 1 1 72 9 281
2018 CR-04 40 32 16 9 1 1 0 73 11 221
2018 CR-05 35 27 29 2 4 0 2 64 6 51
2017 CR 36 32 19 6 4 1 2 70 10 275
2017 CR-04 39 32 18 4 4 1 1 73 9 226
2017 CR-05 20 31 27 11 4 2 4 55 17 45

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 25 21 8 9 1 1 62 17 240
2020 CR-04 35 22 22 9 11 1 1 58 20 186
2019 CR 30 29 17 14 10 0 0 59 24 277
2019 CR-04 30 26 17 14 12 0 0 56 26 217
2018 CR 28 25 19 14 12 0 3 54 26 280
2018 CR-04 29 23 17 15 13 0 3 54 29 221
2018 CR-05 18 32 30 12 6 0 2 51 18 50
2017 CR 30 24 20 11 13 0 2 56 24 278
2017 CR-04 32 26 18 10 13 0 1 59 23 229
2017 CR-05 18 18 29 18 11 2 4 38 31 45

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 14 10 2 0 1 8 87 2 239
2020 CR-04 63 14 11 2 0 1 9 86 2 185
2019 CR 67 14 3 1 1 0 13 93 3 278
2019 CR-04 69 12 2 1 1 0 13 94 3 217
2018 CR 63 14 6 2 1 0 14 90 3 284
2018 CR-04 65 14 5 2 0 0 13 91 3 225
2018 CR-05 50 20 8 4 2 0 16 83 7 50
2017 CR 50 18 9 3 1 1 17 84 5 275
2017 CR-04 53 17 8 3 0 1 17 86 4 227
2017 CR-05 34 25 14 5 4 0 18 72 11 44

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 27 21 7 5 0 0 67 12 238
2020 CR-04 37 30 21 7 4 1 1 68 11 185
2019 CR 38 29 17 6 7 0 2 69 13 279
2019 CR-04 37 30 17 7 6 0 3 69 14 218
2018 CR 38 28 19 8 6 0 0 66 15 286
2018 CR-04 39 28 19 8 5 0 0 68 13 226
2018 CR-05 33 29 18 10 10 0 0 63 20 51
2017 CR 36 29 23 6 5 0 0 66 11 275
2017 CR-04 36 27 25 6 5 0 0 64 11 227
2017 CR-05 34 41 16 5 5 0 0 75 9 44

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 23 18 10 8 1 5 62 20 239
2020 CR-04 31 24 17 12 9 1 5 59 22 185

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 29 15 5 2 1 2 77 8 241
2020 CR-04 42 33 14 6 2 2 2 77 8 187
2019 CR 35 31 20 7 5 1 2 67 12 281
2019 CR-04 35 33 17 7 5 1 2 70 13 220
2018 CR 30 31 24 8 5 1 1 62 13 284
2018 CR-04 30 28 25 8 5 2 1 61 14 225
2018 CR-05 26 42 22 6 2 0 2 69 8 50
2017 CR 33 35 16 9 3 1 3 71 13 274
2017 CR-04 33 36 16 7 4 1 3 72 12 226
2017 CR-05 34 29 16 14 0 5 2 68 15 44

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 33 18 6 4 1 1 71 10 241
2020 CR-04 35 32 19 7 5 1 1 68 12 187
2019 CR 35 34 16 10 5 1 1 69 15 280
2019 CR-04 32 34 17 10 5 1 1 67 15 219
2018 CR 30 25 24 12 6 1 2 56 19 285
2018 CR-04 30 24 25 12 7 1 2 56 19 225
2018 CR-05 27 31 24 16 0 0 2 60 16 51
2017 CR 30 32 21 10 4 1 2 63 15 275
2017 CR-04 29 33 19 11 5 0 3 64 16 227
2017 CR-05 30 27 32 7 2 2 0 58 9 44

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 27 14 8 2 1 1 76 9 240
2020 CR-04 47 28 15 7 2 1 1 76 9 187
2019 CR 42 27 16 10 5 1 0 69 15 279
2019 CR-04 41 27 16 11 5 1 0 68 16 218
2018 CR 32 31 19 11 5 0 2 65 16 284
2018 CR-04 30 32 20 10 5 0 2 64 16 225
2018 CR-05 38 28 20 12 0 0 2 67 12 50
2017 CR 33 33 17 10 4 0 2 68 14 276
2017 CR-04 33 33 19 9 4 0 2 67 14 228
2017 CR-05 36 34 11 11 5 2 0 72 16 44

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 24 11 5 6 0 1 77 12 240
2020 CR-04 54 21 13 6 5 1 1 76 11 187
2019 CR 47 26 11 9 7 0 0 73 16 278
2019 CR-04 47 27 10 8 7 0 0 75 16 219

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 35 20 11 5 0 1 64 16 241
2020 CR-04 27 35 20 12 5 1 0 62 17 187

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 32 17 11 7 0 0 64 18 241
2020 CR-04 31 32 16 12 9 1 0 63 21 187
2019 CR 35 32 17 9 6 1 0 67 15 278
2019 CR-04 34 31 17 11 6 1 0 66 17 217
2018 CR 29 37 17 9 5 1 2 68 14 283
2018 CR-04 29 36 16 10 6 1 2 67 17 224
2018 CR-05 30 42 22 2 2 0 2 73 4 50
2017 CR 32 33 19 9 4 0 3 67 13 275
2017 CR-04 32 33 20 9 4 0 2 67 13 227
2017 CR-05 32 36 18 7 2 0 5 71 9 44

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 28 13 4 3 0 1 80 7 239
2020 CR-04 50 28 14 4 3 1 1 79 7 185
2019 CR 59 24 9 4 2 1 1 85 6 279
2019 CR-04 57 26 9 4 2 1 0 84 7 218
2018 CR 57 22 10 5 4 0 2 81 9 282
2018 CR-04 55 24 10 6 3 0 2 80 9 224
2018 CR-05 71 12 8 4 2 0 2 85 6 49
2017 CR 62 20 10 3 1 0 3 85 5 276
2017 CR-04 62 21 9 3 2 0 3 85 5 227
2017 CR-05 67 13 13 2 0 2 2 84 2 45

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 38 20 5 4 0 0 71 9 239
2020 CR-04 32 37 20 6 4 1 0 69 11 185

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 23 5 2 2 1 2 90 4 240
2020 CR-04 66 22 5 2 2 1 2 90 4 186
2019 CR 71 15 5 2 2 1 4 90 4 278
2019 CR-04 71 16 4 2 2 0 5 91 4 217
2018 CR 72 12 7 3 2 0 4 87 6 283
2018 CR-04 71 13 6 4 2 0 4 87 6 224
2018 CR-05 82 6 8 0 0 0 4 92 0 50

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 80 8 5 4 0 0 3 91 4 240
2020 CR-04 82 8 4 3 1 1 2 92 4 186
2019 CR 71 14 5 4 4 1 1 86 8 279
2019 CR-04 71 13 6 5 4 1 1 85 9 218
2018 CR 73 11 5 4 4 1 3 87 8 282
2018 CR-04 72 11 5 4 4 1 2 86 8 224
2018 CR-05 80 8 2 4 0 0 6 93 4 49
2017 CR 70 14 5 3 2 1 4 89 6 277
2017 CR-04 71 14 6 3 3 0 3 88 5 228
2017 CR-05 67 13 0 4 0 4 11 95 5 45

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 70 19 6 2 1 0 1 91 3 240
2020 CR-04 69 19 8 2 1 1 1 90 3 186
2019 CR 57 24 11 3 5 0 0 82 8 279
2019 CR-04 56 23 13 2 5 0 0 80 7 218
2018 CR 46 30 13 5 4 0 1 77 10 286
2018 CR-04 44 32 14 5 4 0 1 77 9 226
2018 CR-05 55 24 10 8 4 0 0 78 12 51
2017 CR 50 29 11 5 2 0 3 82 7 277
2017 CR-04 50 29 12 5 2 0 3 81 7 228
2017 CR-05 51 27 11 2 2 0 7 83 5 45

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 14 7 3 2 0 2 88 5 240
2020 CR-04 73 13 8 3 2 1 2 87 4 187
2019 CR 69 15 8 4 4 1 0 84 8 278
2019 CR-04 71 13 7 4 4 0 0 85 8 217
2018 CR 56 24 9 3 6 0 1 81 9 286
2018 CR-04 54 25 9 4 6 0 1 81 9 226
2018 CR-05 63 18 10 4 4 0 2 82 8 51
2017 CR 61 21 7 6 3 1 2 85 8 277
2017 CR-04 62 20 8 5 3 1 1 84 8 228
2017 CR-05 56 27 2 7 2 2 4 88 10 45

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 62 6 1 0 0 0 31 99 0 241
2020 CR-04 63 5 1 0 0 1 30 98 0 187
2019 CR 60 4 1 0 0 0 34 98 1 277
2019 CR-04 62 3 1 0 0 0 33 99 0 216
2018 CR 50 6 4 0 0 0 41 93 1 283
2018 CR-04 50 5 4 0 0 0 41 94 0 223
2018 CR-05 49 8 2 2 0 0 39 94 3 51
2017 CR 54 7 1 1 0 0 36 96 2 277
2017 CR-04 52 7 2 1 0 0 37 96 1 228
2017 CR-05 60 4 0 0 2 0 33 97 3 45

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 74 18 3 1 0 0 2 95 2 240
2020 CR-04 74 19 3 1 1 1 2 95 2 186
2019 CR 70 15 4 1 1 1 8 93 2 280
2019 CR-04 69 15 4 1 2 1 9 93 3 219
2018 CR 69 16 5 1 2 0 6 91 3 285
2018 CR-04 69 18 4 1 1 0 5 92 3 225
2018 CR-05 71 10 8 2 2 0 8 87 4 51
2017 CR 66 21 4 1 0 0 7 94 2 274
2017 CR-04 69 19 4 1 0 0 7 94 1 225
2017 CR-05 53 29 4 0 2 0 11 92 3 45

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 20 10 2 5 0 2 83 7 241
2020 CR-04 61 20 9 2 5 1 2 83 8 187
2019 CR 56 15 11 4 10 0 4 74 15 280
2019 CR-04 55 14 11 3 11 0 5 73 15 219
2018 CR 46 16 11 8 14 0 5 65 23 286
2018 CR-04 44 16 11 8 15 0 6 65 24 226
2018 CR-05 51 14 14 14 8 0 0 65 22 51
2017 CR 49 19 9 7 10 1 5 73 18 275
2017 CR-04 49 20 9 7 10 1 5 73 18 226
2017 CR-05 51 16 9 4 11 0 9 73 17 45

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 31 17 5 2 1 1 75 7 241
2020 CR-04 42 32 17 5 2 1 1 75 7 187
2019 CR 47 34 11 4 3 0 1 83 7 279
2019 CR-04 47 34 11 3 3 0 1 82 7 218
2018 CR 41 33 17 4 2 1 1 76 7 285
2018 CR-04 40 35 17 4 3 1 1 76 6 225
2018 CR-05 51 25 12 8 2 0 2 78 10 51
2017 CR 47 31 12 5 1 0 2 81 7 277
2017 CR-04 49 32 11 5 1 0 1 83 6 228
2017 CR-05 38 29 18 4 4 0 7 71 10 45

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 39 17 7 5 0 0 71 12 241
2020 CR-04 27 42 19 8 3 1 0 69 11 187

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 17 42 29 8 2 0 1 60 11 241
2020 CR-04 15 44 29 8 3 1 1 60 11 187
2019 CR 19 43 24 11 3 0 0 62 14 280
2019 CR-04 19 42 25 10 4 0 0 61 14 219
2018 CR 15 37 35 8 4 1 0 52 12 285
2018 CR-04 14 36 34 10 4 1 0 51 14 225
2018 CR-05 16 41 39 2 2 0 0 57 4 51
2017 CR 17 32 39 9 3 0 0 49 12 278
2017 CR-04 17 33 38 8 3 0 0 51 11 229
2017 CR-05 13 25 47 13 2 0 0 38 15 45

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 14 45 26 11 0 0 37 18 241
2020 CR-04 5 14 47 25 9 1 0 34 19 187
2019 CR 9 16 36 27 12 0 0 39 25 277
2019 CR-04 10 18 35 25 12 0 0 37 28 217
2018 CR 7 16 42 24 11 0 0 35 23 283
2018 CR-04 8 15 42 24 11 0 0 35 23 222
2018 CR-05 6 15 40 31 8 0 0 38 21 52
2017 CR 5 15 42 23 14 0 1 37 20 277
2017 CR-04 4 15 42 23 16 0 1 39 19 229
2017 CR-05 9 16 45 18 9 0 2 28 25 44

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 29 8 4 1 1 0 87 5 239
2020 CR-04 55 30 8 4 1 1 0 86 5 186
2019 CR 37 41 13 4 3 1 0 79 7 276
2019 CR-04 36 44 12 5 3 0 0 80 8 216
2018 CR 35 42 12 7 3 1 0 77 10 284
2018 CR-04 31 43 13 8 4 1 0 75 12 224
2018 CR-05 51 37 8 4 0 0 0 88 4 51
2017 CR 31 42 12 8 4 2 1 76 12 278
2017 CR-04 30 42 12 9 4 3 0 74 13 229
2017 CR-05 36 44 11 4 0 0 4 84 5 45

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 33 11 5 2 3 0 81 7 241
2020 CR-04 42 36 12 5 2 3 0 81 7 187

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 28 12 5 5 2 2 78 10 240
2020 CR-04 46 31 12 5 4 2 1 79 9 186

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 24 12 1 4 3 1 83 5 241
2020 CR-04 55 27 11 2 3 3 0 85 4 187

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 30 12 7 2 1 0 78 10 241
2020 CR-04 45 32 12 8 2 1 0 78 10 187
2019 CR 31 40 12 12 5 1 0 71 17 280
2019 CR-04 29 40 12 12 5 1 0 70 18 220
2018 CR 28 39 15 10 5 2 1 69 16 286
2018 CR-04 25 39 16 11 6 3 0 66 17 225
2018 CR-05 42 38 12 4 2 0 2 82 6 52
2017 CR 26 38 17 11 5 2 0 66 17 277
2017 CR-04 27 37 17 13 5 2 0 65 18 228
2017 CR-05 22 44 20 4 2 4 2 71 7 45

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 39 12 4 0 0 0 85 4 241
2020 CR-04 42 41 12 4 0 1 0 84 4 187

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 37 11 5 0 1 0 84 5 241
2020 CR-04 44 37 11 6 1 1 0 82 7 187

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 38 16 5 1 2 1 78 6 240
2020 CR-04 34 41 17 6 0 2 1 77 6 187

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 34 11 4 1 1 2 84 5 241
2020 CR-04 46 36 9 5 1 2 2 85 6 187

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 60 18 5 2 1 10 5 91 3 240
2020 CR-04 56 19 6 2 2 11 5 89 4 186

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 30 8 2 1 1 0 89 3 241
2020 CR-04 56 33 8 1 1 2 0 90 2 187

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 23 9 3 4 2 0 84 7 239
2020 CR-04 58 26 8 3 3 2 0 86 6 185

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 27 6 4 3 1 0 87 6 240
2020 CR-04 56 30 7 4 3 1 0 86 7 186
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 240
2020 CR-04 7 93 187

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 18 82 239
2020 CR-04 19 81 187
2019 CR 21 79 280
2019 CR-04 23 77 220
2017 CR 17 83 276
2017 CR-04 17 83 227
2017 CR-05 13 87 45
2014 CR 14 86 358
2014 CR-04 15 85 278
2014 CR-05 11 89 70

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 45 55 42

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 74 26 42
2019 CR 86 14 58
2017 CR 70 30 47
2017 CR-04 70 30 40
2014 CR 84 16 50
2014 CR-04 81 19 41

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 19 13 10 3 3 0 73 13 31
2019 CR 54 28 10 4 2 2 0 84 6 50
2017 CR 55 36 0 9 0 0 0 91 9 33
2017 CR-04 54 39 0 7 0 0 0 93 7 28
2014 CR 53 28 7 9 2 0 0 81 12 42
2014 CR-04 52 27 9 9 3 0 0 79 12 33

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 26 8 4 3 1 1 85 7 241
2020 CR-04 59 24 7 3 4 1 2 85 7 187
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 58 17 4 73 27 241
2020 CR-04 20 60 16 4 75 25 187

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 31 69 51
2020 CR-04 30 70 37

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 33 16 18 25 0 4 39 45 51
2020 CR-04 5 30 16 11 35 0 3 36 47 37

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 20 22 16 39 0 0 24 55 51
2020 CR-04 3 19 24 14 41 0 0 22 54 37

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 23 11 10 3 2 14 71 16 241
2020 CR-04 37 21 10 10 3 3 16 72 16 187
2019 CR 42 19 13 7 7 0 11 70 16 278
2019 CR-04 41 18 12 8 8 0 11 67 19 218
2018 CR 43 17 15 9 8 0 9 66 18 285
2018 CR-04 44 17 13 8 8 0 9 68 18 224
2018 CR-05 38 15 23 10 6 0 8 58 17 52
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