2020 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - AG

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 AG 28 66 0 6 0 0 0 94 6 18
2014 AG 66 21 6 5 1 0 1 88 6 145
2014 AG-02 66 22 6 4 2 0 0 88 6 50
2014 AG-03 67 18 9 5 0 0 2 86 5 57
2014 AG-04 60 30 5 5 0 0 0 90 5 20
2014 AG-05 58 25 0 17 0 0 0 83 17 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 43 36 0 21 0 0 0 79 21 14
2017 AG 27 67 6 0 0 0 0 94 0 18
2014 AG 33 46 6 12 3 0 0 79 15 145
2014 AG-02 38 38 6 16 2 0 0 76 18 50
2014 AG-03 33 54 5 2 5 0 0 88 7 57
2014 AG-04 20 40 15 25 0 0 0 60 25 20
2014 AG-05 42 50 0 0 8 0 0 92 8 12

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 43 29 7 14 0 0 50 21 14
2017 AG 5 44 29 16 5 0 0 49 22 18
2014 AG 9 36 19 21 15 0 0 45 36 145
2014 AG-02 14 48 16 18 4 0 0 62 22 50
2014 AG-03 9 32 18 16 26 0 0 40 42 57
2014 AG-04 0 30 30 25 15 0 0 30 40 20
2014 AG-05 8 17 33 33 8 0 0 25 42 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 36 36 14 14 0 0 0 71 14 14
2017 AG 33 56 5 5 0 0 0 89 5 18
2014 AG 34 48 10 4 2 1 1 83 6 145
2014 AG-02 38 50 10 2 0 0 0 88 2 50
2014 AG-03 35 49 7 4 4 0 2 86 7 57
2014 AG-04 25 40 15 15 5 0 0 65 20 20
2014 AG-05 25 58 8 0 0 8 0 91 0 12

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 36 57 0 7 0 0 0 93 7 14
2017 AG 27 51 6 11 5 0 0 78 16 18
2014 AG 31 36 15 13 4 0 0 67 17 145
2014 AG-02 36 42 6 12 4 0 0 78 16 50
2014 AG-03 33 35 19 9 4 0 0 68 12 57
2014 AG-04 25 40 10 20 5 0 0 65 25 20
2014 AG-05 8 33 25 25 8 0 0 42 33 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 21 57 0 14 7 0 0 79 21 14
2017 AG 16 78 6 0 0 0 0 94 0 18
2014 AG 22 50 12 13 3 0 0 72 16 145
2014 AG-02 20 56 10 12 2 0 0 76 14 50
2014 AG-03 25 44 14 12 5 0 0 68 18 57
2014 AG-04 20 50 20 10 0 0 0 70 10 20
2014 AG-05 25 67 0 8 0 0 0 92 8 12

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 50 14 7 0 0 0 79 7 14
2017 AG 5 39 27 17 12 0 0 44 29 18
2014 AG 16 33 21 19 10 0 0 49 29 145
2014 AG-02 10 34 22 26 8 0 0 44 34 50
2014 AG-03 25 35 16 14 11 0 0 60 25 57
2014 AG-04 20 35 30 5 10 0 0 55 15 20
2014 AG-05 8 25 42 17 8 0 0 33 25 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 36 7 21 7 0 0 64 29 14
2017 AG 11 44 22 16 6 0 0 55 22 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 50 29 14 7 0 0 0 79 7 14
2017 AG 16 67 17 0 0 0 0 83 0 18
2014 AG 28 48 10 12 1 1 0 76 14 145
2014 AG-02 22 48 10 18 0 2 0 71 18 50
2014 AG-03 30 44 14 9 4 0 0 74 12 57
2014 AG-04 30 50 5 15 0 0 0 80 15 20
2014 AG-05 42 50 0 8 0 0 0 92 8 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 21 43 29 0 0 7 0 69 0 14
2017 AG 11 55 11 17 6 0 0 66 23 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 50 7 0 7 7 0 85 8 14
2017 AG 43 57 0 0 0 0 0 100 0 18
2014 AG 45 39 12 4 1 0 0 83 4 145
2014 AG-02 40 44 14 2 0 0 0 84 2 50
2014 AG-03 47 33 12 5 2 0 0 81 7 57
2014 AG-04 40 50 10 0 0 0 0 90 0 20
2014 AG-05 67 33 0 0 0 0 0 100 0 12

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 14 43 21 14 7 0 0 57 21 14
2017 AG 11 61 16 12 0 0 0 72 12 18
2014 AG 12 47 18 16 6 0 0 59 23 145
2014 AG-02 14 50 12 16 8 0 0 64 24 50
2014 AG-03 18 35 23 18 7 0 0 53 25 57
2014 AG-04 5 65 10 15 5 0 0 70 20 20
2014 AG-05 0 58 25 17 0 0 0 58 17 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 43 14 0 14 0 0 71 14 14
2017 AG 11 44 27 18 0 0 0 55 18 18
2014 AG 26 41 13 14 6 0 0 66 21 145
2014 AG-02 28 38 12 16 6 0 0 66 22 50
2014 AG-03 28 40 11 11 11 0 0 68 21 57
2014 AG-04 15 55 10 20 0 0 0 70 20 20
2014 AG-05 25 42 25 8 0 0 0 67 8 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 57 7 0 7 0 0 86 7 14
2017 AG 11 50 27 12 0 0 0 60 12 18
2014 AG 19 42 15 17 5 1 0 62 23 145
2014 AG-02 26 42 12 16 4 0 0 68 20 50
2014 AG-03 19 44 16 16 5 0 0 63 21 57
2014 AG-04 5 45 15 20 10 5 0 53 32 20
2014 AG-05 17 42 17 17 8 0 0 58 25 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 50 7 0 14 0 0 79 14 14
2017 AG 22 73 5 0 0 0 0 95 0 18
2014 AG 31 49 13 6 1 0 0 80 7 144
2014 AG-02 24 54 12 8 2 0 0 78 10 50
2014 AG-03 35 39 19 5 2 0 0 74 7 57
2014 AG-04 26 63 5 5 0 0 0 89 5 19
2014 AG-05 50 42 8 0 0 0 0 92 0 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 38 23 31 0 8 0 0 62 8 13
2017 AG 22 33 29 5 11 0 0 55 16 18
2014 AG 20 35 24 14 6 0 1 55 21 145
2014 AG-02 18 48 26 6 2 0 0 66 8 50
2014 AG-03 26 39 18 14 2 0 2 66 16 57
2014 AG-04 10 20 30 30 10 0 0 30 40 20
2014 AG-05 0 0 33 25 42 0 0 0 67 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 43 29 0 14 7 0 15 54 14
2017 AG 0 40 55 5 0 0 0 5 40 18
2014 AG 12 36 39 6 4 1 1 11 49 145
2014 AG-02 8 26 48 10 6 0 2 16 35 50
2014 AG-03 14 44 30 7 4 0 2 11 59 57
2014 AG-04 10 55 35 0 0 0 0 0 65 20
2014 AG-05 17 33 50 0 0 0 0 0 50 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 36 21 21 14 7 0 0 21 57 14
2017 AG 11 34 33 22 0 0 0 22 45 18
2014 AG 23 36 30 5 4 1 1 9 60 145
2014 AG-02 10 40 36 8 4 2 0 12 51 50
2014 AG-03 26 37 26 4 5 0 2 9 64 57
2014 AG-04 45 25 30 0 0 0 0 0 70 20
2014 AG-05 25 42 25 8 0 0 0 8 67 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 43 21 36 0 0 0 0 0 64 14
2017 AG 16 40 38 0 5 0 0 5 57 18
2014 AG 38 32 22 3 2 1 1 6 72 145
2014 AG-02 22 32 42 2 2 0 0 4 54 50
2014 AG-03 44 33 12 5 2 2 2 7 80 57
2014 AG-04 60 30 10 0 0 0 0 0 90 20
2014 AG-05 58 33 0 8 0 0 0 8 92 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 0 29 57 7 0 7 0 8 31 14
2017 AG 0 22 39 39 0 0 0 39 22 18
2014 AG 13 28 35 17 5 1 1 22 42 144
2014 AG-02 6 20 41 27 6 0 0 33 26 49
2014 AG-03 12 33 35 14 4 0 2 18 46 57
2014 AG-04 25 35 25 10 5 0 0 15 60 20
2014 AG-05 33 33 33 0 0 0 0 0 67 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 36 29 14 7 7 0 23 46 14
2017 AG 22 39 33 5 0 0 0 5 61 18
2014 AG 32 39 20 3 3 1 1 7 73 144
2014 AG-02 22 38 28 6 4 0 2 10 61 50
2014 AG-03 33 40 19 4 2 0 2 5 75 57
2014 AG-04 53 37 11 0 0 0 0 0 89 19
2014 AG-05 33 58 8 0 0 0 0 0 92 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 21 36 29 0 7 0 31 31 14
2017 AG 5 29 27 39 0 0 0 39 34 18
2014 AG 10 28 37 15 7 1 3 23 39 145
2014 AG-02 4 24 38 20 10 0 4 31 29 50
2014 AG-03 16 28 35 9 9 0 4 18 45 57
2014 AG-04 10 35 35 20 0 0 0 20 45 20
2014 AG-05 0 33 50 17 0 0 0 17 33 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 29 36 7 0 0 0 7 57 14
2017 AG 17 50 16 16 0 0 0 16 67 18
2014 AG 24 27 33 9 3 2 2 12 53 145
2014 AG-02 12 26 40 18 2 0 2 20 39 50
2014 AG-03 25 30 30 7 4 4 2 11 57 57
2014 AG-04 50 25 20 0 0 0 5 0 79 20
2014 AG-05 33 25 42 0 0 0 0 0 58 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 29 21 7 14 0 0 21 57 14
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 14 43 21 14 7 0 0 57 21 14
2017 AG 0 60 16 6 17 0 0 60 23 18
2014 AG 31 30 13 13 5 6 3 66 19 145
2014 AG-02 22 36 14 20 4 4 0 60 25 50
2014 AG-03 40 23 12 7 5 9 4 72 14 57
2014 AG-04 25 30 15 15 5 0 10 61 22 20
2014 AG-05 33 50 17 0 0 0 0 83 0 12

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 57 29 14 0 0 0 0 86 0 14
2017 AG 16 44 22 12 6 0 0 60 18 18
2014 AG 42 32 9 10 4 2 1 77 14 145
2014 AG-02 26 44 10 14 6 0 0 70 20 50
2014 AG-03 56 23 11 4 4 2 2 82 7 57
2014 AG-04 35 30 10 15 5 5 0 68 21 20
2014 AG-05 58 42 0 0 0 0 0 100 0 12

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 50 36 7 7 0 0 0 86 7 14
2017 AG 11 66 5 18 0 0 0 77 18 18
2014 AG 42 42 7 5 2 1 1 85 8 145
2014 AG-02 18 58 14 8 2 0 0 76 10 50
2014 AG-03 51 39 2 4 4 0 2 91 7 57
2014 AG-04 65 30 5 0 0 0 0 95 0 20
2014 AG-05 67 33 0 0 0 0 0 100 0 12

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 21 79 0 0 0 0 0 100 0 14
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 43 36 7 0 0 7 7 92 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 50 43 7 0 0 0 0 93 0 14
2017 AG 16 44 16 23 0 0 0 61 23 18
2014 AG 29 38 14 14 3 1 1 68 17 145
2014 AG-02 20 32 24 14 8 0 2 53 22 50
2014 AG-03 32 47 11 9 0 0 2 80 9 57
2014 AG-04 40 35 5 20 0 0 0 75 20 20
2014 AG-05 42 25 17 17 0 0 0 67 17 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 64 14 21 0 0 0 0 79 0 14
2017 AG 27 40 28 5 0 0 0 67 5 18
2014 AG 38 34 13 10 4 1 1 73 14 145
2014 AG-02 30 36 20 8 6 0 0 66 14 50
2014 AG-03 40 35 9 12 2 0 2 77 14 57
2014 AG-04 40 35 10 5 10 0 0 75 15 20
2014 AG-05 58 25 8 8 0 0 0 83 8 12

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 46 46 8 0 0 0 0 92 0 13
2017 AG 40 41 6 12 0 0 0 82 12 17
2014 AG 41 33 14 5 3 1 1 77 9 145
2014 AG-02 30 36 20 4 6 2 2 69 10 50
2014 AG-03 47 32 12 5 2 0 2 80 7 57
2014 AG-04 45 45 0 5 5 0 0 90 10 20
2014 AG-05 50 25 17 8 0 0 0 75 8 12
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 43 36 0 14 0 7 0 85 15 14
2017 AG 0 39 23 11 17 11 0 43 31 18
2014 AG 15 35 20 14 5 11 1 57 21 145
2014 AG-02 14 28 20 14 6 18 0 51 25 50
2014 AG-03 19 32 21 16 5 5 2 55 23 57
2014 AG-04 10 60 10 15 5 0 0 70 20 20
2014 AG-05 17 33 33 8 0 8 0 55 9 12

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 21 36 21 7 7 7 0 62 15 14
2017 AG 0 44 28 11 12 5 0 47 24 18
2014 AG 10 26 28 21 11 3 1 37 34 145
2014 AG-02 8 32 24 18 12 6 0 42 32 50
2014 AG-03 12 23 35 16 12 0 2 36 29 57
2014 AG-04 5 25 25 35 10 0 0 30 45 20
2014 AG-05 8 17 33 33 8 0 0 25 42 12

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 43 14 29 0 7 0 54 31 14
2017 AG 0 33 23 28 16 0 0 33 44 18
2014 AG 5 20 27 28 17 2 1 26 47 145
2014 AG-02 2 24 34 20 18 2 0 26 39 50
2014 AG-03 9 16 28 30 16 0 2 25 46 57
2014 AG-04 0 20 15 50 15 0 0 20 65 20
2014 AG-05 8 25 17 25 25 0 0 33 50 12

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 0 50 14 29 0 7 0 54 31 14
2017 AG 0 39 16 29 11 6 0 41 42 18
2014 AG 8 20 22 31 16 2 1 29 49 145
2014 AG-02 2 28 22 26 18 4 0 31 46 50
2014 AG-03 11 19 23 28 16 2 2 31 45 57
2014 AG-04 5 15 20 40 20 0 0 20 60 20
2014 AG-05 17 0 25 42 17 0 0 17 58 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 36 21 21 7 7 7 0 62 15 14
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 8 46 38 0 0 8 0 58 0 13
2017 AG 17 39 16 12 11 5 0 59 24 18
2014 AG 17 43 21 13 4 0 1 61 17 144
2014 AG-02 14 53 20 6 6 0 0 67 12 49
2014 AG-03 23 35 21 14 5 0 2 59 20 57
2014 AG-04 10 40 30 20 0 0 0 50 20 20
2014 AG-05 17 42 17 25 0 0 0 58 25 12

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 0 21 29 21 14 14 0 25 42 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 43 29 7 7 7 0 54 15 14
2017 AG 16 51 27 6 0 0 0 67 6 18
2014 AG 36 44 9 7 1 2 1 82 8 145
2014 AG-02 32 40 10 12 4 2 0 73 16 50
2014 AG-03 28 54 9 5 0 2 2 85 5 57
2014 AG-04 55 35 5 5 0 0 0 90 5 20
2014 AG-05 67 33 0 0 0 0 0 100 0 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 14 36 36 7 0 7 0 54 8 14

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 43 21 7 7 7 7 58 17 14
2017 AG 0 44 17 27 12 0 0 44 39 18
2014 AG 12 25 21 19 14 7 1 40 37 145
2014 AG-02 8 32 28 14 16 2 0 41 31 50
2014 AG-03 14 21 16 23 14 9 4 40 42 57
2014 AG-04 10 20 30 15 10 15 0 35 29 20
2014 AG-05 17 25 17 33 8 0 0 42 42 12

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 43 36 7 0 7 0 54 8 14
2017 AG 0 44 5 33 17 0 0 44 50 18
2014 AG 11 28 18 25 16 1 1 40 42 145
2014 AG-02 14 32 10 24 20 0 0 46 44 50
2014 AG-03 12 26 23 21 16 0 2 39 38 57
2014 AG-04 0 25 30 35 10 0 0 25 45 20
2014 AG-05 8 33 17 33 8 0 0 42 42 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 36 14 14 0 7 0 69 15 14
2017 AG 5 43 12 17 17 6 0 51 36 18
2014 AG 11 32 16 23 14 2 1 44 39 145
2014 AG-02 14 30 10 24 22 0 0 44 46 50
2014 AG-03 7 30 25 19 12 4 4 40 34 57
2014 AG-04 0 50 10 30 10 0 0 50 40 20
2014 AG-05 25 33 17 25 0 0 0 58 25 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 36 21 29 0 0 0 14 67 0 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 14 21 57 0 0 0 7 38 0 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 71 7 14 0 0 0 7 85 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 57 7 21 0 0 0 14 75 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 29 21 14 0 7 0 62 15 14
2017 AG 0 52 30 12 6 0 0 52 18 17

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 36 29 29 0 0 7 0 69 0 14
2017 AG 23 50 16 5 6 0 0 73 11 18
2014 AG 33 46 11 7 1 1 1 80 8 145
2014 AG-02 28 42 16 10 2 2 0 71 12 50
2014 AG-03 30 53 7 7 2 0 2 84 9 57
2014 AG-04 40 55 5 0 0 0 0 95 0 20
2014 AG-05 42 42 17 0 0 0 0 83 0 12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 21 43 29 0 0 7 0 69 0 14
2017 AG 22 61 17 0 0 0 0 83 0 18
2014 AG 44 41 11 1 1 1 1 86 3 145
2014 AG-02 34 46 14 2 2 2 0 82 4 50
2014 AG-03 42 46 9 0 2 0 2 89 2 57
2014 AG-04 60 35 5 0 0 0 0 95 0 20
2014 AG-05 67 17 17 0 0 0 0 83 0 12

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 57 21 14 0 0 7 0 85 0 14
2017 AG 28 43 17 12 0 0 0 71 12 18
2014 AG 35 42 10 7 4 1 1 78 11 145
2014 AG-02 36 38 18 2 6 0 0 74 8 50
2014 AG-03 37 44 5 9 4 0 2 82 13 57
2014 AG-04 35 50 0 15 0 0 0 85 15 20
2014 AG-05 25 58 8 0 8 0 0 83 8 12

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 36 21 21 7 0 14 0 67 8 14
2017 AG 28 22 45 0 0 6 0 52 0 18
2014 AG 16 36 26 14 7 0 1 53 21 145
2014 AG-02 16 40 28 10 6 0 0 56 16 50
2014 AG-03 19 39 21 11 9 0 2 59 20 57
2014 AG-04 5 25 40 25 5 0 0 30 30 20
2014 AG-05 8 33 25 25 8 0 0 42 33 12

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 21 29 7 7 7 0 54 15 14
2017 AG 28 28 38 6 0 0 0 56 6 18
2014 AG 15 37 24 16 6 1 1 53 22 145
2014 AG-02 16 38 28 12 6 0 0 54 18 50
2014 AG-03 16 37 23 12 9 2 2 55 22 57
2014 AG-04 5 45 25 20 5 0 0 50 25 20
2014 AG-05 17 17 25 42 0 0 0 33 42 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 21 21 29 14 0 14 0 50 17 14
2017 AG 23 22 11 23 11 11 0 50 38 18
2014 AG 17 29 17 21 7 8 1 50 31 145
2014 AG-02 12 28 16 26 8 10 0 44 38 50
2014 AG-03 19 28 16 16 11 9 2 53 29 57
2014 AG-04 10 40 25 25 0 0 0 50 25 20
2014 AG-05 25 17 25 17 0 17 0 50 20 12
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 AG 31 38 31 13
2017 AG 27 44 29 18
2014 AG 24 39 36 145
2014 AG-02 16 42 42 50
2014 AG-03 30 39 32 57
2014 AG-04 25 35 40 20
2014 AG-05 33 33 33 12

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2014 AG 23 40 17 14 9999 7 35
2014 AG-03 24 35 18 18 9999 6 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 21 29 7 7 14 14 40 20 14
2017 AG 12 27 22 28 0 5 6 44 32 18
2014 AG 12 17 22 10 10 23 6 40 28 145
2014 AG-02 10 16 24 18 8 18 6 34 34 50
2014 AG-03 11 18 19 7 16 23 7 40 33 57
2014 AG-04 15 10 20 5 5 40 5 45 18 20
2014 AG-05 17 33 25 0 0 17 8 67 0 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 43 29 0 7 7 7 58 8 14
2017 AG 12 39 33 16 0 0 0 50 16 18
2014 AG 25 38 16 10 3 6 1 68 15 145
2014 AG-02 24 42 14 12 2 6 0 70 15 50
2014 AG-03 30 30 16 9 7 7 2 65 17 57
2014 AG-04 15 40 30 10 0 5 0 58 11 20
2014 AG-05 25 50 17 8 0 0 0 75 8 12
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 14 14 36 0 0 36 0 44 0 14
2017 AG 12 38 22 5 0 11 12 64 7 18
2014 AG 15 15 24 3 2 36 3 51 9 145
2014 AG-02 14 18 20 4 4 36 4 53 13 50
2014 AG-03 14 16 25 5 2 37 2 49 11 57
2014 AG-04 15 5 30 0 0 50 0 40 0 20
2014 AG-05 25 25 17 0 0 17 17 75 0 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 29 14 29 14 0 14 0 50 17 14
2017 AG 12 61 22 5 0 0 0 73 5 18
2014 AG 24 43 19 3 1 8 1 74 5 145
2014 AG-02 20 46 18 6 2 8 0 72 9 50
2014 AG-03 26 42 16 4 2 9 2 76 6 57
2014 AG-04 20 45 25 0 0 10 0 72 0 20
2014 AG-05 42 33 17 0 0 8 0 82 0 12
Top of page

Stress and Well-Being

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 14 7 36 7 21 7 7 25 33 14
2017 AG 0 34 33 23 11 0 0 34 33 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 21 0 21 29 21 0 7 23 54 14
2017 AG 5 39 17 22 17 0 0 44 39 18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 21 21 21 7 21 0 7 46 31 14
2017 AG 6 59 18 11 6 0 0 64 17 17

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 14 14 36 21 0 7 23 62 14
2017 AG 0 22 39 16 23 0 0 22 39 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 36 29 0 14 14 0 7 69 31 14
2017 AG 39 40 11 5 5 0 0 78 11 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 21 36 0 21 14 0 7 62 38 14
2017 AG 16 23 33 11 16 0 0 40 27 18

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 31 23 15 15 0 8 8 64 18 13
2017 AG 0 39 50 12 0 0 0 39 12 18

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 15 38 23 8 8 8 0 58 17 13
2017 AG 5 28 32 29 5 0 0 33 34 18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 8 38 31 8 8 8 0 50 17 13
2017 AG 5 29 43 22 0 0 0 34 22 18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 38 23 23 8 0 8 0 67 8 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 23 8 46 8 8 8 0 33 17 13
2017 AG 0 50 22 5 23 0 0 50 28 18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 46 23 15 0 0 8 8 82 0 13
2017 AG 33 39 17 5 0 0 5 76 6 18

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 46 8 23 0 0 8 15 70 0 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 46 23 15 8 0 8 0 75 8 13
2017 AG 44 34 11 5 6 0 0 77 12 18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 31 15 15 23 8 8 0 50 33 13
2017 AG 49 29 11 6 5 0 0 77 12 18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 54 8 15 0 8 15 0 73 9 13
2017 AG 49 34 18 0 0 0 0 82 0 18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 31 8 8 15 0 8 31 63 25 13
2017 AG 51 16 5 5 0 0 22 86 7 18

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 46 23 0 15 8 8 0 75 25 13
2017 AG 56 23 16 0 0 0 6 83 0 18

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 58 0 8 25 0 8 0 64 27 12
2017 AG 56 28 11 0 0 0 6 88 0 18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 38 15 23 15 0 8 0 58 17 13
2017 AG 39 33 22 0 0 0 6 77 0 18

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 14 21 36 7 7 7 7 42 17 14
2017 AG 6 38 28 23 5 0 0 44 28 18

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 21 14 36 7 7 14 0 17 42 14
2017 AG 23 23 38 11 5 0 0 16 46 18

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 21 21 14 21 7 14 0 50 33 14
2017 AG 22 50 29 0 0 0 0 71 0 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 7 29 29 21 0 14 0 42 25 14
2017 AG 5 44 32 0 18 0 0 50 18 18
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AG 15 85 13
2014 AG 11 89 144
2014 AG-02 12 88 50
2014 AG-03 9 91 57

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AG 88 13 16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2014 AG 57 36 0 0 7 0 0 93 7 14
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Compensation

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AG 36 14 21 7 14 7 0 54 23 14
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