2020 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 33 48 4 12 3 0 0 81 15 3596
2020 Term 50 37 3 7 3 0 0 88 10 517
2020 Student 58 27 0 12 0 4 0 88 12 26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 75 19 3 2 1 0 1 94 3 3580
2020 Term 84 11 2 1 1 0 0 96 2 516
2020 Student 88 12 0 0 0 0 0 100 0 25
2017 Indeterminate (permanent) 66 25 4 3 1 0 1 92 4 4167
2017 Term 74 21 2 2 1 0 0 95 3 548
2017 Student 88 8 1 3 0 0 0 96 3 71
2014 Indeterminate (permanent) 68 23 4 3 1 0 1 92 4 4626
2014 Seasonal 71 11 0 11 0 7 0 88 12 16
2014 Term 74 21 2 2 0 0 0 95 2 438
2014 Student 84 14 0 2 0 0 0 98 2 60

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 38 40 9 10 3 0 0 78 13 3591
2020 Term 46 36 7 8 3 0 0 82 11 519
2020 Student 42 31 12 8 4 4 0 76 12 26
2019 Indeterminate (permanent) 41 38 7 10 4 0 0 79 14 3711
2019 Term 41 39 7 9 4 0 0 80 13 573
2019 Student 63 26 4 6 0 0 0 89 6 139
2017 Indeterminate (permanent) 39 38 7 11 6 0 0 76 17 4161
2017 Term 45 37 7 7 4 0 0 82 12 549
2017 Student 56 27 4 10 3 0 0 83 13 71
2014 Indeterminate (permanent) 41 35 7 11 6 0 0 76 17 4625
2014 Seasonal 56 20 6 12 7 0 0 76 19 16
2014 Term 44 36 7 10 2 0 0 80 12 439
2014 Student 68 21 6 2 2 0 0 89 5 60

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 41 13 14 5 0 0 68 19 3580
2020 Term 45 37 7 7 4 0 0 81 11 517
2020 Student 64 20 12 0 4 0 0 84 4 25
2019 Indeterminate (permanent) 20 39 15 17 8 0 0 59 26 3712
2019 Term 30 39 12 14 5 0 0 69 19 574
2019 Student 54 27 10 7 1 0 0 81 9 139
2018 Indeterminate (permanent) 18 45 11 18 8 0 0 63 27 3885
2018 Term 28 45 6 16 5 0 0 73 21 533
2018 Student 56 38 1 5 0 0 0 94 5 81
2017 Indeterminate (permanent) 18 41 13 18 10 0 0 59 28 4167
2017 Term 30 39 11 12 6 0 1 70 19 550
2017 Student 48 40 1 10 0 0 1 89 10 71
2014 Indeterminate (permanent) 17 39 12 21 11 0 0 56 32 4625
2014 Seasonal 39 40 6 11 6 0 0 78 16 16
2014 Term 28 39 13 14 6 0 0 67 20 439
2014 Student 46 28 15 6 3 0 1 75 9 60

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 39 8 6 2 0 0 84 8 3568
2020 Term 55 32 6 4 3 0 0 87 7 514
2020 Student 69 19 4 0 4 0 4 92 4 26
2019 Indeterminate (permanent) 43 40 9 6 2 0 0 83 9 3690
2019 Term 48 37 6 6 2 0 0 86 8 569
2019 Student 70 23 4 2 1 0 0 93 3 138
2017 Indeterminate (permanent) 41 41 7 7 3 0 0 83 10 4163
2017 Term 52 36 6 5 1 0 1 88 6 549
2017 Student 74 21 2 3 0 0 0 95 3 70
2014 Indeterminate (permanent) 43 39 8 7 3 0 0 82 10 4622
2014 Seasonal 31 36 12 20 0 0 0 68 20 16
2014 Term 50 37 6 5 1 0 0 87 7 439
2014 Student 63 22 8 6 0 1 0 86 6 60

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 35 11 8 4 0 0 76 13 3584
2020 Term 50 29 10 6 4 0 1 80 10 518
2020 Student 84 8 4 0 4 0 0 92 4 25
2019 Indeterminate (permanent) 38 35 11 9 6 0 0 73 16 3708
2019 Term 45 31 10 9 4 1 0 77 13 573
2019 Student 67 15 10 4 1 1 1 84 5 139
2018 Indeterminate (permanent) 35 35 12 10 7 0 0 71 17 3881
2018 Term 46 33 10 6 4 1 0 79 11 533
2018 Student 54 34 8 1 0 0 4 91 1 80
2017 Indeterminate (permanent) 34 35 12 11 8 0 0 70 19 4166
2017 Term 49 30 10 5 3 1 1 81 9 548
2017 Student 58 31 4 3 1 1 1 91 4 70
2014 Indeterminate (permanent) 32 36 12 11 8 0 0 68 19 4625
2014 Seasonal 30 27 31 12 0 0 0 57 12 16
2014 Term 46 28 12 9 3 1 1 75 12 439
2014 Student 55 21 15 2 2 2 2 80 5 60

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 41 13 8 3 0 0 77 11 3593
2020 Term 49 34 8 5 3 0 0 83 8 519
2020 Student 64 28 0 4 4 0 0 92 8 25
2019 Indeterminate (permanent) 31 42 13 8 5 0 0 74 13 3716
2019 Term 36 41 12 6 5 0 0 77 12 574
2019 Student 44 37 12 5 1 0 0 81 7 138
2018 Indeterminate (permanent) 27 46 12 10 5 0 0 73 15 3861
2018 Term 38 38 14 8 3 0 0 76 11 528
2018 Student 36 40 17 6 1 0 0 75 7 81
2017 Indeterminate (permanent) 29 45 12 9 5 0 0 74 14 4171
2017 Term 38 40 10 7 5 0 0 78 12 549
2017 Student 40 50 4 1 4 0 0 91 5 71
2014 Indeterminate (permanent) 27 47 12 8 5 0 0 74 14 4629
2014 Seasonal 24 65 11 0 0 0 0 89 0 16
2014 Term 38 45 8 5 4 0 0 83 9 439
2014 Student 35 42 20 3 0 0 0 77 3 60

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 38 16 12 7 0 0 65 18 3599
2020 Term 39 34 14 8 4 0 1 74 12 518
2020 Student 73 15 8 0 4 0 0 88 4 26
2019 Indeterminate (permanent) 22 39 17 15 8 0 0 61 23 3710
2019 Term 30 37 16 11 6 1 0 67 17 574
2019 Student 50 30 12 7 0 0 0 81 7 139
2018 Indeterminate (permanent) 21 35 18 16 11 0 0 56 26 3877
2018 Term 32 39 15 9 4 0 0 71 13 531
2018 Student 51 30 12 5 2 0 0 80 7 81
2017 Indeterminate (permanent) 20 36 18 16 10 0 0 56 26 4172
2017 Term 31 37 18 8 5 0 1 69 13 549
2017 Student 43 44 9 3 1 0 0 87 4 70
2014 Indeterminate (permanent) 19 34 19 16 11 0 0 53 27 4628
2014 Seasonal 12 41 29 18 0 0 0 53 18 16
2014 Term 29 39 13 10 7 1 1 69 17 439
2014 Student 54 32 4 8 0 0 1 87 8 60

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 44 12 9 3 0 0 75 13 3577
2020 Term 52 33 10 3 1 0 0 86 5 514
2020 Student 38 46 8 8 0 0 0 85 8 26
2019 Indeterminate (permanent) 25 45 13 12 5 0 0 70 17 3691
2019 Term 36 41 10 10 2 0 0 77 13 573
2019 Student 46 38 9 7 0 0 0 84 7 138
2018 Indeterminate (permanent) 24 42 14 13 6 0 0 67 19 3886
2018 Term 37 38 12 10 3 0 0 75 13 531
2018 Student 44 32 14 9 1 0 0 77 10 81
2017 Indeterminate (permanent) 24 44 13 13 5 0 0 68 18 4169
2017 Term 36 42 11 8 3 0 0 77 12 546
2017 Student 42 36 13 10 0 0 0 77 10 71

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 43 41 9 4 2 0 0 85 6 3585
2020 Term 58 33 5 2 1 0 0 92 3 517
2020 Student 77 12 12 0 0 0 0 88 0 26
2019 Indeterminate (permanent) 37 42 12 6 3 0 0 79 9 3700
2019 Term 49 40 7 3 1 0 0 89 5 573
2019 Student 49 41 8 1 1 0 0 90 1 136
2018 Indeterminate (permanent) 38 44 10 6 2 0 0 81 8 3881
2018 Term 54 36 6 2 1 0 0 90 4 532
2018 Student 46 45 7 1 0 0 0 91 1 82
2017 Indeterminate (permanent) 35 43 12 7 4 0 0 78 10 4165
2017 Term 50 38 6 3 2 0 0 88 5 549
2017 Student 44 44 4 6 0 1 1 90 6 71
2014 Indeterminate (permanent) 36 42 12 6 3 1 0 79 9 4627
2014 Seasonal 33 44 11 7 5 0 0 77 12 16
2014 Term 43 39 10 5 2 1 0 83 7 439
2014 Student 57 23 14 6 0 0 0 80 6 60

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 39 15 10 6 0 0 69 16 3584
2020 Term 43 37 10 6 4 0 0 79 10 518
2020 Student 65 19 12 0 4 0 0 85 4 26
2019 Indeterminate (permanent) 25 39 17 12 8 0 0 64 20 3699
2019 Term 34 37 14 10 5 0 0 71 15 574
2019 Student 51 34 9 6 1 0 0 85 6 139
2018 Indeterminate (permanent) 24 38 15 14 9 0 0 62 23 3870
2018 Term 36 37 11 11 5 0 0 73 15 531
2018 Student 51 33 9 7 0 0 0 84 7 81
2017 Indeterminate (permanent) 23 38 16 13 10 0 0 61 23 4165
2017 Term 36 39 12 8 4 0 0 75 13 548
2017 Student 40 53 3 4 0 0 0 93 4 71

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 52 35 9 3 1 0 0 87 4 3573
2020 Term 62 26 7 3 1 0 0 89 4 512
2020 Student 58 21 21 0 0 0 0 79 0 24
2019 Indeterminate (permanent) 48 36 10 3 2 0 0 84 5 3687
2019 Term 52 35 8 3 2 0 0 87 5 571
2019 Student 53 32 12 2 1 0 0 85 3 139
2018 Indeterminate (permanent) 47 37 9 4 2 0 0 85 6 3853
2018 Term 53 32 10 3 2 0 0 85 5 526
2018 Student 53 36 5 5 1 0 0 89 6 81
2017 Indeterminate (permanent) 50 37 8 3 2 0 0 87 5 4157
2017 Term 57 30 9 2 2 0 0 87 4 547
2017 Student 46 45 8 1 0 0 0 91 1 71
2014 Indeterminate (permanent) 59 30 7 2 1 0 0 89 4 4627
2014 Seasonal 43 50 7 0 0 0 0 93 0 16
2014 Term 64 27 7 2 0 0 0 92 2 438
2014 Student 70 22 9 0 0 0 0 91 0 60

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 40 14 11 5 0 0 71 15 3566
2020 Term 40 33 13 9 4 0 1 74 13 515
2020 Student 58 19 19 0 4 0 0 77 4 26
2019 Indeterminate (permanent) 25 42 14 12 6 0 0 67 18 3695
2019 Term 32 39 14 8 5 1 0 72 14 572
2019 Student 43 29 14 9 1 0 3 75 11 139
2018 Indeterminate (permanent) 23 40 14 14 8 0 0 63 22 3864
2018 Term 28 42 15 10 5 0 0 71 15 529
2018 Student 33 35 17 10 4 0 1 69 14 82
2017 Indeterminate (permanent) 25 42 13 13 7 0 0 67 20 4154
2017 Term 33 42 13 8 3 1 1 76 11 546
2017 Student 36 47 4 6 3 1 3 86 9 71
2014 Indeterminate (permanent) 19 41 14 16 9 0 0 61 25 4630
2014 Seasonal 20 42 13 19 6 0 0 62 25 16
2014 Term 26 42 14 11 6 1 1 68 17 439
2014 Student 33 29 18 16 2 0 1 63 19 60

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 35 17 8 4 0 0 70 13 3595
2020 Term 43 31 14 7 4 0 1 75 11 518
2020 Student 69 19 4 4 4 0 0 88 8 26
2019 Indeterminate (permanent) 30 37 17 10 6 0 0 67 16 3703
2019 Term 36 36 15 8 5 0 1 73 13 574
2019 Student 51 24 15 9 1 0 0 75 9 138
2018 Indeterminate (permanent) 27 37 16 11 8 0 0 65 19 3859
2018 Term 37 37 15 7 4 0 0 74 11 528
2018 Student 41 35 16 6 1 0 0 77 7 82
2017 Indeterminate (permanent) 28 38 15 12 7 0 0 65 19 4154
2017 Term 39 36 15 7 3 0 1 75 10 548
2017 Student 53 30 10 1 3 0 3 85 4 71
2014 Indeterminate (permanent) 26 37 16 12 8 0 0 64 20 4626
2014 Seasonal 19 44 13 19 6 0 0 62 25 16
2014 Term 35 40 13 7 5 0 0 75 12 439
2014 Student 45 34 7 3 8 0 2 81 12 60

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 43 14 8 4 0 0 74 12 3562
2020 Term 47 35 8 6 2 0 1 83 9 516
2020 Student 54 35 8 0 4 0 0 88 4 26
2019 Indeterminate (permanent) 27 42 15 11 5 0 0 69 16 3654
2019 Term 34 42 13 8 2 1 0 77 10 561
2019 Student 53 30 12 2 0 1 1 85 2 138
2018 Indeterminate (permanent) 24 39 16 13 7 0 0 63 21 3871
2018 Term 38 38 12 7 4 0 0 76 11 530
2018 Student 44 38 13 4 0 0 1 83 4 82
2017 Indeterminate (permanent) 26 39 16 12 6 0 0 66 18 4156
2017 Term 39 41 12 6 3 0 0 80 8 546
2017 Student 51 38 9 1 0 0 1 90 1 71
2014 Indeterminate (permanent) 26 39 17 12 6 0 0 65 18 4628
2014 Seasonal 12 56 7 12 6 0 7 73 19 16
2014 Term 38 41 11 5 4 0 0 80 9 439
2014 Student 44 47 5 2 1 0 0 91 3 60

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 41 10 5 2 0 0 83 7 3587
2020 Term 58 29 8 3 1 0 0 87 5 516
2020 Student 65 27 4 4 0 0 0 92 4 26
2019 Indeterminate (permanent) 37 43 12 5 3 0 0 80 8 3715
2019 Term 45 40 7 4 3 0 0 85 8 575
2019 Student 48 35 10 6 0 0 0 83 6 139
2018 Indeterminate (permanent) 33 44 12 7 3 0 0 78 10 3877
2018 Term 45 35 12 5 2 0 0 81 7 531
2018 Student 48 39 9 4 1 0 0 87 5 82
2017 Indeterminate (permanent) 36 43 11 7 3 0 0 79 10 4149
2017 Term 51 31 10 4 3 0 0 83 7 547
2017 Student 46 47 4 3 0 0 0 94 3 71
2014 Indeterminate (permanent) 39 42 10 5 3 0 0 81 9 4629
2014 Seasonal 57 38 5 0 0 0 0 95 0 16
2014 Term 50 37 7 4 2 0 0 87 6 439
2014 Student 48 43 6 0 2 0 0 91 2 60

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 35 19 8 4 0 0 68 13 3575
2020 Term 57 29 10 2 2 0 0 86 4 515
2020 Student 73 15 8 0 4 0 0 88 4 26
2019 Indeterminate (permanent) 31 36 19 8 5 0 0 68 13 3693
2019 Term 55 28 12 3 1 0 0 83 4 572
2019 Student 76 17 4 1 1 0 1 94 1 136
2018 Indeterminate (permanent) 31 34 20 9 6 0 0 65 15 3884
2018 Term 54 27 12 5 2 0 0 81 7 533
2018 Student 63 29 5 0 0 1 1 95 0 82
2017 Indeterminate (permanent) 29 38 19 8 5 0 1 68 13 4171
2017 Term 50 33 12 2 2 0 0 84 4 549
2017 Student 66 27 6 0 0 0 1 94 0 71
2014 Indeterminate (permanent) 30 37 21 7 4 0 1 68 12 4630
2014 Seasonal 43 52 5 0 0 0 0 95 0 16
2014 Term 49 34 12 3 1 0 1 84 4 439
2014 Student 70 22 3 2 0 0 2 94 2 60

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 9 27 37 19 6 1 1 26 36 3592
2020 Term 5 10 31 28 22 2 1 53 15 516
2020 Student 8 8 31 19 35 0 0 54 15 26
2019 Indeterminate (permanent) 11 28 39 16 5 0 1 22 39 3717
2019 Term 6 21 29 25 16 2 1 42 28 571
2019 Student 5 9 30 27 27 2 0 55 14 139
2018 Indeterminate (permanent) 11 30 37 16 5 0 1 21 42 3868
2018 Term 5 20 30 26 15 1 2 42 26 530
2018 Student 1 9 23 35 30 0 1 67 10 82
2017 Indeterminate (permanent) 11 27 39 15 6 1 2 22 39 4152
2017 Term 6 13 30 25 17 2 6 46 21 548
2017 Student 6 10 24 35 20 3 1 58 17 70
2014 Indeterminate (permanent) 9 28 38 16 6 0 2 22 38 4620
2014 Seasonal 13 30 25 13 19 0 0 32 43 16
2014 Term 6 23 32 22 12 2 2 36 30 438
2014 Student 0 9 42 26 23 0 0 49 9 60

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 10 19 31 26 12 1 1 39 30 3578
2020 Term 5 10 21 24 33 4 3 61 17 515
2020 Student 4 0 8 27 50 8 4 87 4 26
2019 Indeterminate (permanent) 16 25 30 19 9 1 1 28 42 3709
2019 Term 12 20 23 20 20 4 1 42 33 571
2019 Student 4 6 11 29 44 5 1 78 11 139
2018 Indeterminate (permanent) 19 26 28 18 7 1 1 25 46 3865
2018 Term 11 18 23 25 18 2 3 46 30 531
2018 Student 5 7 14 35 40 0 0 74 12 81
2017 Indeterminate (permanent) 17 24 30 17 9 1 2 26 42 4151
2017 Term 9 12 23 21 25 4 7 52 23 546
2017 Student 6 5 17 27 34 9 3 68 12 71
2014 Indeterminate (permanent) 13 25 32 18 8 2 2 28 40 4613
2014 Seasonal 11 12 20 18 32 7 0 54 25 16
2014 Term 13 20 26 19 12 6 4 35 37 439
2014 Student 2 7 17 42 30 2 0 73 9 59

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 13 24 34 18 7 1 2 27 38 3580
2020 Term 6 15 23 23 22 7 3 50 24 516
2020 Student 15 15 12 15 35 4 4 54 33 26
2019 Indeterminate (permanent) 16 28 33 15 6 2 1 22 44 3710
2019 Term 13 20 27 18 16 4 3 36 35 568
2019 Student 4 18 22 13 28 10 4 48 26 139
2018 Indeterminate (permanent) 17 28 32 15 5 2 2 20 46 3863
2018 Term 11 20 28 18 14 3 5 35 34 529
2018 Student 6 23 15 20 31 2 2 53 31 81
2017 Indeterminate (permanent) 17 26 32 15 6 2 3 22 45 4147
2017 Term 11 16 28 18 14 7 7 36 31 546
2017 Student 9 18 23 17 19 9 6 42 31 71
2014 Indeterminate (permanent) 19 27 30 14 6 2 3 21 48 4606
2014 Seasonal 17 6 32 18 13 7 7 36 27 16
2014 Term 12 26 28 13 12 4 6 27 41 437
2014 Student 10 20 18 23 25 0 4 50 31 60

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 6 14 35 33 11 1 1 45 20 3574
2020 Term 2 5 17 33 37 2 4 75 7 515
2020 Student 0 0 31 15 50 4 0 68 0 26
2019 Indeterminate (permanent) 6 15 37 30 10 0 1 41 22 3702
2019 Term 2 8 21 32 31 2 3 66 11 567
2019 Student 1 1 11 24 56 3 3 85 3 137
2018 Indeterminate (permanent) 7 16 38 28 9 1 1 37 24 3850
2018 Term 3 6 22 37 26 1 4 68 9 527
2018 Student 1 4 14 26 54 0 1 81 5 80
2017 Indeterminate (permanent) 8 16 35 28 10 1 2 39 24 4124
2017 Term 1 6 24 31 28 3 7 66 8 540
2017 Student 0 6 13 36 36 3 6 79 6 71
2014 Indeterminate (permanent) 7 16 35 29 10 1 2 40 24 4604
2014 Seasonal 0 11 32 19 38 0 0 57 11 16
2014 Term 4 9 29 30 23 3 2 56 14 438
2014 Student 1 1 13 39 43 0 2 84 2 60

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 14 23 32 21 8 0 1 30 38 3585
2020 Term 4 9 22 26 35 2 3 64 14 517
2020 Student 4 0 16 16 56 0 8 78 4 25
2019 Indeterminate (permanent) 20 26 30 16 6 1 1 23 47 3714
2019 Term 7 14 23 27 23 3 3 53 22 572
2019 Student 1 8 11 28 42 6 4 78 10 139
2018 Indeterminate (permanent) 22 28 29 13 5 1 1 19 52 3876
2018 Term 10 15 24 26 19 1 4 47 27 528
2018 Student 2 7 13 28 40 0 9 75 11 82
2017 Indeterminate (permanent) 19 26 31 14 7 1 2 21 47 4152
2017 Term 7 11 24 24 24 3 7 53 20 540
2017 Student 6 7 17 22 37 3 9 67 14 71
2014 Indeterminate (permanent) 21 28 28 14 6 1 2 21 50 4610
2014 Seasonal 11 23 0 26 32 7 0 63 37 16
2014 Term 13 22 26 17 15 4 3 35 38 439
2014 Student 5 3 21 29 38 0 3 70 8 60

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 9 16 28 28 15 1 2 44 26 3576
2020 Term 3 11 21 23 32 6 4 61 16 517
2020 Student 8 4 8 24 44 8 4 77 14 25
2019 Indeterminate (permanent) 13 21 28 25 11 1 2 37 34 3704
2019 Term 8 13 24 24 23 6 2 51 23 570
2019 Student 4 8 9 19 38 16 6 74 15 139
2018 Indeterminate (permanent) 14 22 28 23 10 2 2 35 37 3856
2018 Term 8 13 23 25 21 5 4 51 24 529
2018 Student 6 6 10 24 46 2 5 76 13 82
2017 Indeterminate (permanent) 11 19 28 23 13 2 4 38 32 4153
2017 Term 7 12 20 22 23 8 9 54 23 546
2017 Student 3 3 11 22 39 13 9 79 7 71
2014 Indeterminate (permanent) 9 17 28 26 14 2 4 42 28 4615
2014 Seasonal 6 0 12 36 39 7 0 81 6 16
2014 Term 9 12 19 23 22 7 8 53 25 437
2014 Student 3 8 4 31 43 8 3 83 12 60

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 11 22 37 19 8 2 1 28 35 3577
2020 Term 3 11 22 23 32 5 4 60 16 514
2020 Student 8 12 15 19 42 4 0 64 20 26
2019 Indeterminate (permanent) 14 24 36 16 7 2 1 24 40 3704
2019 Term 8 17 28 22 18 4 2 43 27 571
2019 Student 5 12 18 15 38 9 3 60 20 133
2018 Indeterminate (permanent) 15 26 35 15 6 2 2 21 42 3865
2018 Term 6 18 26 24 17 5 4 45 26 529
2018 Student 5 12 20 20 37 5 2 61 18 82
2017 Indeterminate (permanent) 15 23 34 15 7 3 3 23 41 4150
2017 Term 7 14 27 18 20 6 8 45 24 546
2017 Student 3 12 24 17 34 6 5 57 16 71
2014 Indeterminate (permanent) 14 24 33 16 7 3 3 24 41 4618
2014 Seasonal 5 20 29 19 19 0 7 41 27 16
2014 Term 9 16 27 20 16 5 7 41 28 438
2014 Student 7 16 18 20 34 2 2 56 24 60

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 8 21 40 23 8 0 1 31 29 3588
2020 Term 5 14 30 21 26 2 3 49 20 517
2020 Student 8 12 23 35 23 0 0 58 19 26
2019 Indeterminate (permanent) 12 24 36 20 8 0 1 28 36 3719
2019 Term 10 18 30 22 18 1 1 41 29 573
2019 Student 4 18 27 21 28 2 0 50 22 139
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 25 33 18 10 6 5 3 63 17 3588
2020 Term 37 30 13 9 3 4 3 73 13 518
2020 Student 42 27 0 4 8 8 12 86 14 26
2019 Indeterminate (permanent) 25 32 17 12 8 4 3 61 21 3713
2019 Term 31 29 14 10 7 4 4 65 19 572
2019 Student 48 22 8 1 2 10 9 86 4 138
2018 Indeterminate (permanent) 18 35 19 13 10 3 2 56 24 3880
2018 Term 26 35 15 10 6 5 4 67 17 530
2018 Student 28 33 11 6 5 9 9 74 13 82
2017 Indeterminate (permanent) 22 32 17 14 9 3 3 57 25 4171
2017 Term 32 30 13 7 6 7 4 70 15 550
2017 Student 50 22 7 4 4 4 8 83 9 71
2014 Indeterminate (permanent) 27 33 14 12 9 3 2 63 23 4626
2014 Seasonal 38 19 17 19 0 7 0 61 21 16
2014 Term 35 30 9 10 6 6 3 73 18 439
2014 Student 45 21 22 5 1 2 4 70 7 60

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 31 8 8 5 1 0 78 13 3587
2020 Term 52 26 8 8 5 0 0 79 13 516
2020 Student 77 12 4 4 4 0 0 88 8 26
2019 Indeterminate (permanent) 44 31 9 10 6 1 0 75 16 3713
2019 Term 46 28 7 10 8 1 0 75 18 573
2019 Student 67 20 7 4 0 2 0 89 4 139
2018 Indeterminate (permanent) 37 33 10 11 8 1 0 70 20 3871
2018 Term 40 35 10 9 6 0 0 75 15 528
2018 Student 60 25 5 9 1 0 0 85 10 81
2017 Indeterminate (permanent) 38 33 10 12 7 1 0 71 19 4172
2017 Term 46 32 8 7 5 1 1 79 13 549
2017 Student 64 26 6 3 0 0 0 91 3 71
2014 Indeterminate (permanent) 41 31 8 11 8 1 0 72 19 4627
2014 Seasonal 51 18 18 13 0 0 0 69 13 16
2014 Term 52 27 6 9 4 1 0 80 13 439
2014 Student 68 18 7 2 4 0 0 86 7 60

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 51 33 8 6 2 0 0 84 8 3571
2020 Term 58 27 7 6 2 0 0 85 8 516
2020 Student 69 23 0 8 0 0 0 92 8 26
2019 Indeterminate (permanent) 45 34 9 8 3 0 0 80 12 3709
2019 Term 49 30 8 8 3 0 0 80 11 573
2019 Student 73 19 4 1 1 1 0 93 3 139
2018 Indeterminate (permanent) 41 38 9 8 4 0 0 79 12 3873
2018 Term 52 31 7 8 2 0 0 83 9 531
2018 Student 61 32 5 1 1 0 0 93 2 82
2017 Indeterminate (permanent) 37 41 9 9 4 0 0 78 13 4161
2017 Term 49 34 9 6 2 0 0 83 8 546
2017 Student 64 24 4 6 1 0 0 88 7 71
2014 Indeterminate (permanent) 38 41 9 8 4 0 0 79 12 4627
2014 Seasonal 46 41 6 7 0 0 0 87 7 16
2014 Term 49 35 7 6 2 0 0 85 8 439
2014 Student 67 18 9 3 2 0 0 85 6 60

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 38 11 5 2 1 0 81 7 3562
2020 Term 48 33 12 4 2 1 0 82 6 514
2020 Student 72 20 0 4 4 0 0 92 8 25
2019 Indeterminate (permanent) 39 40 12 5 3 1 0 80 9 3717
2019 Term 40 37 12 6 2 2 0 79 8 572
2019 Student 63 27 4 1 1 4 1 93 2 139
2018 Indeterminate (permanent) 32 43 14 6 3 1 0 76 10 3878
2018 Term 43 37 13 5 1 1 0 81 6 531
2018 Student 56 33 10 1 0 0 0 89 1 82

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 27 12 3 4 4 3 79 8 3595
2020 Term 43 20 14 6 6 6 5 70 13 518
2020 Student 58 19 12 0 4 8 0 83 4 26
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 51 26 13 4 3 1 3 79 7 3591
2020 Term 43 24 13 5 4 2 9 75 10 519
2020 Student 58 31 8 0 4 0 0 88 4 26
2019 Indeterminate (permanent) 46 29 14 5 3 1 2 77 8 3711
2019 Term 44 27 15 4 4 1 5 75 9 573
2019 Student 46 20 16 6 1 2 9 74 8 139

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 33 12 7 4 0 0 77 11 3588
2020 Term 50 29 10 5 4 1 1 80 10 517
2020 Student 73 19 4 0 4 0 0 92 4 26
2019 Indeterminate (permanent) 40 32 13 8 5 0 0 73 14 3714
2019 Term 43 32 11 7 6 1 1 76 13 573
2019 Student 55 24 10 6 3 1 0 80 9 139
2018 Indeterminate (permanent) 35 36 13 9 7 0 0 71 16 3879
2018 Term 44 36 10 6 3 0 0 81 9 527
2018 Student 60 24 6 7 2 0 0 84 10 82
2017 Indeterminate (permanent) 33 38 12 11 6 0 0 71 17 4174
2017 Term 43 34 12 6 3 1 1 78 9 549
2017 Student 57 23 12 7 1 0 0 80 9 71
2014 Indeterminate (permanent) 34 36 13 10 6 0 0 70 16 4627
2014 Seasonal 31 45 6 18 0 0 0 77 18 16
2014 Term 47 32 10 6 4 0 1 80 10 438
2014 Student 56 19 14 10 0 1 0 76 10 60

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 27 13 5 4 1 1 77 10 3590
2020 Term 56 22 12 4 4 1 2 80 8 518
2020 Student 80 12 4 0 4 0 0 92 4 25

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 32 9 7 3 0 0 80 10 3592
2020 Term 57 27 8 3 3 1 1 85 7 518
2020 Student 65 27 0 4 4 0 0 92 8 26
2019 Indeterminate (permanent) 42 34 11 8 5 1 0 76 12 3707
2019 Term 48 30 9 6 4 1 0 80 11 571
2019 Student 64 23 9 1 1 2 0 89 2 139
2018 Indeterminate (permanent) 39 35 11 9 5 0 0 75 14 3866
2018 Term 47 30 11 9 3 1 0 78 11 526
2018 Student 62 28 5 4 1 0 0 90 5 82
2017 Indeterminate (permanent) 38 36 10 10 6 0 0 74 16 4165
2017 Term 49 30 10 7 3 1 1 80 10 549
2017 Student 68 16 10 3 1 1 0 86 4 71
2014 Indeterminate (permanent) 39 34 10 10 6 1 0 74 15 4627
2014 Seasonal 33 44 0 23 0 0 0 77 23 16
2014 Term 51 29 8 7 3 1 0 81 11 439
2014 Student 64 26 7 3 0 0 0 90 3 60

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 42 58 3592
2020 Term 27 73 517
2020 Student 50 50 26

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 19 9 3 2 4 9 84 6 3594
2020 Term 42 19 10 3 4 6 17 79 9 518
2020 Student 65 8 4 0 4 12 8 90 5 26

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 55 26 9 5 4 0 0 82 9 3599
2020 Term 56 27 8 5 3 0 0 84 8 518
2020 Student 69 23 0 8 0 0 0 92 8 26
2019 Indeterminate (permanent) 47 30 11 6 5 0 0 78 11 3715
2019 Term 51 30 8 5 4 0 0 82 10 575
2019 Student 66 24 3 5 1 1 0 91 6 139
2018 Indeterminate (permanent) 43 30 12 8 6 0 0 74 14 3878
2018 Term 53 27 10 5 5 0 0 80 10 526
2018 Student 63 24 7 5 0 0 0 88 5 82
2017 Indeterminate (permanent) 44 30 11 8 7 0 0 74 15 4163
2017 Term 56 26 9 5 4 1 0 83 9 549
2017 Student 70 21 3 3 1 0 1 93 4 70
2014 Indeterminate (permanent) 44 30 12 7 6 0 0 75 14 4627
2014 Seasonal 69 13 0 18 0 0 0 82 18 16
2014 Term 54 29 6 4 5 0 0 84 10 439
2014 Student 67 21 9 3 0 0 0 88 3 60
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 32 16 9 4 8 0 68 14 3594
2020 Term 47 26 10 3 2 10 1 82 6 519
2020 Student 81 12 0 0 4 4 0 96 4 26
2019 Indeterminate (permanent) 20 34 19 12 7 7 0 59 21 3712
2019 Term 42 27 15 4 4 8 1 76 8 575
2019 Student 57 20 4 2 1 14 2 91 3 139
2018 Indeterminate (permanent) 19 31 20 13 10 7 0 53 25 3887
2018 Term 36 33 13 6 2 7 1 76 9 531
2018 Student 53 20 6 4 0 17 0 88 4 81
2017 Indeterminate (permanent) 18 31 19 14 10 8 0 53 26 4169
2017 Term 39 32 13 5 2 8 1 79 7 548
2017 Student 50 31 9 1 0 9 0 89 2 71
2014 Indeterminate (permanent) 21 34 17 11 8 8 0 61 20 4627
2014 Seasonal 31 28 6 5 0 29 0 85 7 16
2014 Term 37 30 13 6 3 11 0 75 10 438
2014 Student 57 13 4 14 0 8 3 79 16 60

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 34 19 12 6 2 0 62 19 3586
2020 Term 48 27 14 4 3 4 0 78 8 515
2020 Student 77 15 4 0 4 0 0 92 4 26
2019 Indeterminate (permanent) 17 32 21 17 10 2 0 51 28 3708
2019 Term 36 31 16 8 5 4 0 70 14 573
2019 Student 52 26 8 2 1 9 1 88 3 138
2018 Indeterminate (permanent) 16 29 22 17 13 2 0 46 31 3884
2018 Term 33 32 18 9 5 4 0 67 14 529
2018 Student 51 21 7 4 1 15 1 86 6 82
2017 Indeterminate (permanent) 15 31 20 18 13 3 0 47 32 4167
2017 Term 36 34 14 7 3 4 1 74 11 550
2017 Student 55 26 9 4 0 6 0 86 5 71
2014 Indeterminate (permanent) 18 32 20 17 10 2 0 51 28 4629
2014 Seasonal 33 25 18 6 5 13 0 67 12 16
2014 Term 33 31 15 11 4 5 0 67 17 439
2014 Student 49 19 15 4 1 7 4 77 6 60

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 19 34 21 15 8 4 0 55 24 3587
2020 Term 37 27 16 7 4 7 1 70 13 516
2020 Student 69 12 0 4 4 12 0 91 9 26
2019 Indeterminate (permanent) 13 29 23 19 12 5 0 43 33 3693
2019 Term 29 29 17 11 7 7 0 63 19 572
2019 Student 44 25 9 6 1 14 1 81 8 138
2018 Indeterminate (permanent) 10 25 24 21 14 4 0 37 37 3872
2018 Term 23 30 22 15 4 6 1 57 20 530
2018 Student 37 23 11 6 2 20 1 75 11 82
2017 Indeterminate (permanent) 10 28 22 21 14 5 0 40 37 4168
2017 Term 26 31 17 13 5 7 1 62 19 546
2017 Student 37 29 9 7 3 14 0 77 12 71
2014 Indeterminate (permanent) 12 28 22 20 12 5 0 43 34 4620
2014 Seasonal 13 27 25 6 5 24 0 53 14 16
2014 Term 24 30 19 12 8 7 0 58 22 438
2014 Student 33 29 13 4 4 13 3 73 11 60

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 19 37 19 15 8 2 0 58 23 3595
2020 Term 41 30 13 8 4 3 1 74 13 517
2020 Student 58 27 12 4 0 0 0 85 4 26
2019 Indeterminate (permanent) 13 30 21 21 13 3 0 44 35 3709
2019 Term 26 29 16 15 9 4 0 58 25 575
2019 Student 46 25 9 7 2 10 1 80 10 138
2018 Indeterminate (permanent) 10 29 21 22 15 2 0 40 38 3882
2018 Term 23 28 21 16 8 4 0 54 25 532
2018 Student 34 33 6 9 2 16 0 80 13 82
2017 Indeterminate (permanent) 10 30 20 22 14 3 0 42 37 4162
2017 Term 26 35 14 12 6 6 1 66 19 549
2017 Student 36 31 12 12 3 7 0 72 16 71
2014 Indeterminate (permanent) 12 32 19 20 13 3 0 46 34 4623
2014 Seasonal 19 20 24 19 0 18 0 47 24 16
2014 Term 24 33 16 16 5 4 0 60 23 439
2014 Student 30 24 26 9 1 7 2 60 11 60

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 23 12 6 4 14 6 73 13 3598
2020 Term 46 13 7 6 5 16 7 77 14 516
2020 Student 58 15 8 0 4 12 4 86 5 26
2019 Indeterminate (permanent) 31 23 13 7 5 16 5 68 15 3717
2019 Term 36 16 10 6 6 21 5 70 16 573
2019 Student 42 12 7 6 4 24 4 76 14 139
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 26 45 19 7 2 1 0 71 9 3591
2020 Term 50 35 11 2 1 0 0 85 3 515
2020 Student 54 31 8 0 4 4 0 88 4 26
2019 Indeterminate (permanent) 22 45 20 9 3 1 0 68 12 3711
2019 Term 35 42 13 6 2 1 0 78 8 571
2019 Student 50 37 5 1 2 4 0 91 4 139
2018 Indeterminate (permanent) 22 44 19 11 4 1 0 66 15 3872
2018 Term 34 43 13 7 2 1 0 78 9 529
2018 Student 43 41 8 5 0 3 1 87 5 80
2017 Indeterminate (permanent) 22 44 18 10 5 1 0 67 15 4163
2017 Term 40 41 13 4 2 0 0 81 6 548
2017 Student 47 38 11 1 0 3 0 87 1 71
2014 Indeterminate (permanent) 27 44 16 9 4 1 0 71 13 4629
2014 Seasonal 18 64 5 13 0 0 0 82 13 16
2014 Term 34 46 12 6 2 1 0 80 8 439
2014 Student 47 30 10 9 0 5 0 80 10 60

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 14 37 23 18 7 2 0 52 25 3566
2020 Term 36 35 15 7 3 3 1 74 10 515
2020 Student 58 27 4 4 4 4 0 88 8 26
2019 Indeterminate (permanent) 9 30 21 26 13 1 0 39 39 3698
2019 Term 19 37 20 15 6 3 0 58 21 567
2019 Student 36 33 14 6 3 8 0 75 9 139

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 42 14 7 3 1 1 75 10 3582
2020 Term 47 31 10 6 3 2 1 80 9 516
2020 Student 38 46 4 4 4 4 0 88 8 26
2019 Indeterminate (permanent) 30 43 13 8 4 1 1 74 12 3710
2019 Term 36 38 11 8 5 2 1 76 13 568
2019 Student 37 31 10 9 6 4 3 73 16 139
2018 Indeterminate (permanent) 31 42 13 9 4 1 0 75 13 3877
2018 Term 38 37 12 8 4 2 1 76 12 528
2018 Student 40 33 7 9 4 5 2 79 13 81
2017 Indeterminate (permanent) 34 41 11 8 4 1 1 77 12 4157
2017 Term 40 37 10 6 2 4 1 81 9 550
2017 Student 40 24 12 10 4 8 1 71 16 71
2014 Indeterminate (permanent) 41 39 9 6 3 1 1 81 10 4630
2014 Seasonal 48 18 12 7 14 0 0 66 21 16
2014 Term 42 38 9 6 2 3 1 83 8 439
2014 Student 37 36 8 10 5 2 2 76 16 60

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 43 18 5 3 1 0 73 8 3578
2020 Term 48 33 12 3 2 1 0 82 5 516
2020 Student 54 23 15 0 4 4 0 80 4 26
2019 Indeterminate (permanent) 27 41 20 7 4 1 0 69 11 3700
2019 Term 37 40 13 5 3 1 0 78 9 570
2019 Student 46 31 11 3 1 8 0 84 4 138
2018 Indeterminate (permanent) 28 40 19 8 4 1 0 69 12 3866
2018 Term 40 39 14 5 2 0 0 79 7 527
2018 Student 39 46 8 1 1 5 0 89 3 80

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 20 29 19 15 10 6 1 53 27 3586
2020 Term 38 26 16 6 7 6 1 69 15 512
2020 Student 38 31 8 0 4 12 8 86 5 26
2019 Indeterminate (permanent) 15 29 19 16 14 5 2 47 32 3700
2019 Term 24 31 17 9 9 9 1 61 21 570
2019 Student 43 20 10 6 2 13 5 77 11 139
2018 Indeterminate (permanent) 14 28 19 18 15 5 2 45 35 3879
2018 Term 23 31 18 11 8 8 1 59 21 527
2018 Student 35 28 11 5 5 10 6 75 12 80
2017 Indeterminate (permanent) 15 28 16 18 16 6 2 46 36 4155
2017 Term 24 27 18 10 9 11 2 59 21 547
2017 Student 33 27 12 4 1 13 9 78 7 71
2014 Indeterminate (permanent) 16 25 17 18 17 6 1 44 37 4629
2014 Seasonal 30 25 20 18 7 0 0 55 25 16
2014 Term 22 22 18 14 10 11 2 51 28 438
2014 Student 33 22 14 9 7 8 7 64 19 60

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 19 33 21 16 9 2 0 53 26 3586
2020 Term 39 32 14 7 5 3 0 73 12 516
2020 Student 62 27 4 4 4 0 0 88 8 26
2019 Indeterminate (permanent) 13 30 21 20 14 1 0 44 35 3715
2019 Term 27 31 17 11 10 4 1 60 22 574
2019 Student 54 27 7 3 2 6 1 87 5 139
2018 Indeterminate (permanent) 11 30 21 21 16 1 0 41 37 3870
2018 Term 24 33 18 12 10 2 1 58 23 528
2018 Student 40 36 9 6 2 7 0 81 9 81
2017 Indeterminate (permanent) 13 32 19 20 14 2 0 46 34 4164
2017 Term 31 31 15 12 7 4 1 64 20 549
2017 Student 47 28 9 7 1 6 1 81 9 71
2014 Indeterminate (permanent) 13 32 19 20 14 2 0 46 35 4625
2014 Seasonal 7 38 11 27 13 6 0 47 41 16
2014 Term 24 31 17 13 11 4 0 57 25 438
2014 Student 31 25 21 7 6 8 2 63 14 60

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 18 29 17 17 16 1 2 48 35 3589
2020 Term 33 27 13 12 9 4 1 64 23 517
2020 Student 65 15 8 4 8 0 0 81 12 26
2019 Indeterminate (permanent) 14 28 17 18 20 1 1 43 39 3717
2019 Term 25 28 16 13 14 3 2 55 28 574
2019 Student 41 24 7 5 3 7 13 81 10 138
2018 Indeterminate (permanent) 13 25 18 20 21 1 1 40 42 3876
2018 Term 24 28 14 17 14 3 1 54 32 528
2018 Student 28 34 14 6 5 6 8 71 13 80
2017 Indeterminate (permanent) 15 29 15 19 20 2 1 45 40 4160
2017 Term 27 29 14 15 10 3 1 59 26 547
2017 Student 38 19 7 10 3 6 17 73 17 70
2014 Indeterminate (permanent) 15 26 16 20 20 2 1 42 42 4629
2014 Seasonal 7 18 18 37 20 0 0 25 57 16
2014 Term 21 24 15 15 20 3 2 47 37 439
2014 Student 26 9 24 20 13 2 8 38 36 60

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 25 14 6 4 1 3 75 11 3595
2020 Term 61 21 9 3 1 1 3 85 5 517
2020 Student 50 23 15 0 0 0 12 83 0 26
2019 Indeterminate (permanent) 45 27 15 6 3 1 3 75 10 3714
2019 Term 57 20 11 4 3 1 5 81 7 573
2019 Student 60 18 9 1 2 1 9 87 3 139

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 27 17 7 4 1 2 71 12 3589
2020 Term 51 22 12 8 3 1 3 76 12 517
2020 Student 58 15 12 4 0 0 12 83 4 26
2019 Indeterminate (permanent) 33 26 20 11 6 1 3 62 17 3708
2019 Term 36 25 22 5 7 2 4 64 13 572
2019 Student 56 16 9 4 4 5 7 82 8 139

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 73 10 6 3 3 4 3 88 6 3578
2020 Term 74 10 5 3 2 3 4 90 5 514
2020 Student 81 4 0 0 4 0 12 96 4 26
2019 Indeterminate (permanent) 70 10 6 3 3 4 3 86 7 3695
2019 Term 71 10 5 2 4 4 4 88 7 571
2019 Student 83 6 1 1 1 4 6 98 2 139

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 72 11 5 2 2 2 6 91 4 3577
2020 Term 72 14 4 2 1 2 6 93 3 516
2020 Student 81 4 0 0 4 0 12 96 4 26
2019 Indeterminate (permanent) 74 9 4 2 1 2 8 92 4 3694
2019 Term 72 9 3 2 2 3 9 92 5 574
2019 Student 80 4 3 1 1 3 9 95 2 138

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 42 20 9 4 3 0 65 14 3589
2020 Term 31 38 17 7 2 5 0 72 10 514
2020 Student 38 38 4 12 0 8 0 83 13 26
2019 Indeterminate (permanent) 17 40 22 12 5 3 0 59 18 3714
2019 Term 24 40 20 8 4 4 0 66 13 575
2019 Student 38 28 16 6 2 7 3 73 9 138
2018 Indeterminate (permanent) 15 34 27 13 8 3 0 51 22 3885
2018 Term 25 36 22 8 4 5 0 64 13 528
2018 Student 32 43 10 7 0 7 0 81 8 81
2017 Indeterminate (permanent) 16 36 23 14 8 4 0 54 22 4167
2017 Term 29 36 19 7 4 4 1 69 11 546
2017 Student 41 31 13 9 0 3 3 77 9 71

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 33 42 15 6 3 2 0 76 9 3577
2020 Term 50 35 9 3 1 2 0 87 4 510
2020 Student 69 23 4 4 0 0 0 92 4 26
2019 Indeterminate (permanent) 30 43 14 8 3 2 0 74 11 3702
2019 Term 45 38 8 4 4 1 0 84 8 570
2019 Student 62 30 4 3 0 1 0 93 3 138
2018 Indeterminate (permanent) 35 41 13 7 3 1 0 77 10 3881
2018 Term 50 36 8 4 1 1 0 87 5 530
2018 Student 62 29 5 2 0 1 0 93 2 82
2017 Indeterminate (permanent) 33 43 13 6 3 2 0 77 10 4165
2017 Term 51 34 8 4 1 1 0 87 5 549
2017 Student 68 28 1 1 0 1 0 97 1 71
2014 Indeterminate (permanent) 40 38 11 5 3 2 0 80 8 4629
2014 Seasonal 71 24 5 0 0 0 0 95 0 16
2014 Term 55 31 8 4 0 1 0 87 5 439
2014 Student 67 22 4 2 2 1 0 91 5 60

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 38 39 14 4 3 3 0 80 6 3582
2020 Term 54 29 9 3 1 3 0 86 4 514
2020 Student 64 16 4 8 4 4 0 83 13 25
2019 Indeterminate (permanent) 38 40 13 4 2 2 0 80 7 3698
2019 Term 51 29 11 3 4 2 0 81 7 571
2019 Student 60 24 6 2 1 5 1 90 4 139
2018 Indeterminate (permanent) 39 39 13 4 3 2 0 80 7 3884
2018 Term 48 34 11 3 2 1 0 84 5 528
2018 Student 54 28 10 2 1 2 1 86 4 81
2017 Indeterminate (permanent) 37 39 15 4 3 2 0 78 7 4164
2017 Term 50 32 11 3 1 2 1 85 4 548
2017 Student 60 31 6 1 1 0 0 91 3 71
2014 Indeterminate (permanent) 46 34 11 3 3 3 0 82 6 4630
2014 Seasonal 70 23 0 0 0 0 7 100 0 16
2014 Term 54 32 10 2 0 2 0 88 2 439
2014 Student 61 23 6 5 1 2 2 88 6 60

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 36 17 5 2 5 1 74 8 3589
2020 Term 48 27 14 4 1 6 1 80 5 514
2020 Student 50 23 8 4 4 12 0 83 9 26

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 33 11 5 3 3 1 79 9 3578
2020 Term 53 27 10 4 2 2 1 83 7 511
2020 Student 81 12 4 0 4 0 0 92 4 26

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 36 10 5 3 0 0 83 7 3588
2020 Term 67 24 5 3 1 0 0 91 3 513
2020 Student 85 12 0 0 4 0 0 96 4 26
2019 Indeterminate (permanent) 38 40 12 6 4 0 0 78 10 3709
2019 Term 58 29 6 4 3 0 0 87 6 572
2019 Student 82 13 3 0 1 1 0 96 1 139
2018 Indeterminate (permanent) 37 39 12 7 4 0 0 77 11 3881
2018 Term 55 35 7 2 1 0 0 90 3 527
2018 Student 73 23 3 3 0 0 0 95 3 80
2017 Indeterminate (permanent) 36 41 11 8 4 0 0 77 12 4165
2017 Term 59 30 6 3 1 0 0 90 4 549
2017 Student 80 20 0 0 0 0 0 100 0 71
2014 Indeterminate (permanent) 42 37 11 6 4 0 0 80 9 4625
2014 Seasonal 69 25 5 0 0 0 0 95 0 16
2014 Term 59 28 6 4 2 0 0 88 6 439
2014 Student 73 18 6 1 2 0 0 91 3 60

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 36 17 8 5 0 0 71 13 3581
2020 Term 57 27 9 5 2 0 0 84 7 512
2020 Student 73 15 4 8 0 0 0 88 8 26
2019 Indeterminate (permanent) 27 35 20 11 7 1 0 63 18 3709
2019 Term 46 31 12 8 3 1 0 77 11 572
2019 Student 68 19 6 5 2 1 0 87 7 139
2018 Indeterminate (permanent) 25 34 21 12 8 1 0 59 20 3881
2018 Term 44 33 13 7 2 0 0 77 10 529
2018 Student 56 33 6 2 2 0 0 89 5 82
2017 Indeterminate (permanent) 26 34 20 12 8 1 0 60 20 4163
2017 Term 49 29 15 4 3 0 0 78 7 547
2017 Student 63 33 1 3 0 0 0 96 3 71
2014 Indeterminate (permanent) 26 37 18 11 7 1 0 63 18 4630
2014 Seasonal 46 31 18 5 0 0 0 77 5 16
2014 Term 43 34 11 8 3 0 0 78 11 438
2014 Student 54 29 9 4 2 0 0 84 7 60

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 33 39 16 8 4 0 0 72 12 3564
2020 Term 56 30 8 5 1 0 0 86 7 512
2020 Student 77 15 0 8 0 0 0 92 8 26
2019 Indeterminate (permanent) 26 38 19 11 6 0 0 64 18 3690
2019 Term 43 33 12 8 3 1 0 76 12 571
2019 Student 64 27 4 2 3 1 0 91 5 138
2018 Indeterminate (permanent) 24 36 19 13 7 0 0 60 21 3868
2018 Term 42 36 13 7 2 0 0 78 9 529
2018 Student 63 27 6 2 1 0 0 90 4 82
2017 Indeterminate (permanent) 25 36 18 14 7 0 0 61 21 4165
2017 Term 46 32 14 4 3 0 0 79 7 549
2017 Student 58 35 4 3 0 0 0 93 3 71
2014 Indeterminate (permanent) 25 39 17 12 6 0 0 64 19 4628
2014 Seasonal 46 31 18 0 5 0 0 77 5 16
2014 Term 40 38 12 7 3 0 0 78 11 438
2014 Student 55 32 10 0 2 0 0 87 2 60

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 28 20 12 7 3 0 60 20 3586
2020 Term 43 27 14 8 5 2 1 72 13 515
2020 Student 58 27 4 8 0 4 0 88 8 26
2019 Indeterminate (permanent) 24 26 21 14 10 4 0 53 26 3715
2019 Term 33 23 19 13 8 3 1 58 22 574
2019 Student 41 16 20 9 4 6 4 62 15 138
2018 Indeterminate (permanent) 22 25 22 15 12 3 0 49 28 3883
2018 Term 30 26 20 14 7 3 0 58 21 528
2018 Student 38 17 24 13 4 2 1 57 18 82
2017 Indeterminate (permanent) 23 26 20 15 11 5 1 52 27 4164
2017 Term 39 23 17 10 7 4 0 64 18 548
2017 Student 38 20 15 11 4 11 0 66 17 71
2014 Indeterminate (permanent) 23 28 20 14 10 5 0 54 25 4631
2014 Seasonal 25 30 20 5 7 13 0 63 14 16
2014 Term 31 25 20 10 8 5 1 60 18 439
2014 Student 33 27 20 6 10 1 2 63 17 59
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indeterminate (permanent) 21 43 36 3598
2020 Term 23 46 31 517
2020 Student 23 35 42 26
2019 Indeterminate (permanent) 22 40 38 3724
2019 Term 27 34 39 572
2019 Student 53 10 37 138
2018 Indeterminate (permanent) 23 39 38 3888
2018 Term 29 31 40 532
2018 Student 43 18 39 82
2017 Indeterminate (permanent) 22 42 36 4167
2017 Term 26 38 36 550
2017 Student 49 17 34 71
2014 Indeterminate (permanent) 21 43 36 4629
2014 Seasonal 28 31 40 16
2014 Term 22 42 36 439
2014 Student 52 21 27 60

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Indeterminate (permanent) 21 41 30 4 0 3 763
2020 Term 5 41 20 5 25 4 117
2019 Indeterminate (permanent) 19 35 36 4 0 5 824
2019 Term 3 38 20 6 27 5 155
2018 Indeterminate (permanent) 20 31 36 5 1 7 872
2018 Term 3 40 23 5 23 7 151
2017 Indeterminate (permanent) 21 37 30 6 0 5 926
2017 Term 2 37 20 10 26 4 143
2017 Student 0 0 3 0 94 3 35
2014 Indeterminate (permanent) 18 38 26 11 9999 7 977
2014 Term 5 32 20 18 9999 25 97
2014 Student 0 2 23 15 9999 60 33
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 3594
2020 Term 9 91 517
2019 Indeterminate (permanent) 12 88 3709
2019 Term 11 89 575
2018 Indeterminate (permanent) 14 86 3887
2018 Term 10 90 531

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 42 58 341
2019 Indeterminate (permanent) 49 51 444
2019 Term 61 39 64
2018 Indeterminate (permanent) 46 54 538
2018 Term 66 34 51

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 60 40 341
2019 Indeterminate (permanent) 59 41 444
2019 Term 50 50 64
2018 Indeterminate (permanent) 62 38 538
2018 Term 47 53 51

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 341
2019 Indeterminate (permanent) 9 91 444
2018 Indeterminate (permanent) 10 90 538

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Term 0 100 51

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 341
2019 Indeterminate (permanent) 3 97 444
2019 Term 9 91 64
2018 Indeterminate (permanent) 4 96 538

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 341
2019 Indeterminate (permanent) 10 90 444
2019 Term 15 85 64
2018 Indeterminate (permanent) 10 90 538
2018 Term 20 80 51

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 341
2019 Indeterminate (permanent) 4 96 444
2018 Indeterminate (permanent) 3 97 538

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 34 66 341
2019 Indeterminate (permanent) 39 61 436
2019 Term 46 54 64
2018 Indeterminate (permanent) 39 61 537
2018 Term 42 58 51

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 42 58 341
2019 Indeterminate (permanent) 41 59 436
2019 Term 34 66 64
2018 Indeterminate (permanent) 44 56 537
2018 Term 41 59 51

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 47 53 341
2019 Indeterminate (permanent) 45 55 436
2019 Term 48 52 64
2018 Indeterminate (permanent) 46 54 537
2018 Term 31 69 51

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 39 61 341
2019 Indeterminate (permanent) 37 63 436
2019 Term 44 56 64
2018 Indeterminate (permanent) 40 60 537
2018 Term 41 59 51

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 35 65 341
2019 Indeterminate (permanent) 31 69 436
2019 Term 17 83 64
2018 Indeterminate (permanent) 37 63 537
2018 Term 29 71 51

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 51 49 341
2019 Indeterminate (permanent) 52 48 436
2019 Term 55 45 64
2018 Indeterminate (permanent) 48 52 537
2018 Term 53 47 51

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 35 65 341
2019 Indeterminate (permanent) 34 66 436
2019 Term 24 76 64
2018 Indeterminate (permanent) 29 71 537
2018 Term 33 67 51

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Term 0 100 47
2018 Indeterminate (permanent) 1 99 537
2018 Term 0 100 51

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 341
2019 Indeterminate (permanent) 5 95 436
2018 Indeterminate (permanent) 6 94 537
2018 Term 13 87 51

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 341
2019 Indeterminate (permanent) 12 88 436
2019 Term 11 89 64
2018 Indeterminate (permanent) 13 87 537
2018 Term 13 87 51

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 51 49 341
2019 Indeterminate (permanent) 46 54 436
2019 Term 49 51 64
2018 Indeterminate (permanent) 51 49 537
2018 Term 46 54 51

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 16 84 341
2019 Indeterminate (permanent) 26 74 436
2019 Term 35 65 64
2018 Indeterminate (permanent) 26 74 537
2018 Term 29 71 51

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 19 81 341
2019 Indeterminate (permanent) 17 83 436
2019 Term 20 80 64
2018 Indeterminate (permanent) 14 86 537
2018 Term 16 84 51

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 53 47 341
2019 Indeterminate (permanent) 54 46 435
2019 Term 59 41 62
2018 Indeterminate (permanent) 55 45 538
2018 Term 64 36 51

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 20 80 341
2019 Indeterminate (permanent) 25 75 435
2019 Term 32 68 62
2018 Indeterminate (permanent) 28 72 538
2018 Term 31 69 51

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 341
2019 Indeterminate (permanent) 8 92 435
2019 Term 8 92 62
2018 Indeterminate (permanent) 10 90 538

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 19 81 341
2019 Indeterminate (permanent) 22 78 435
2019 Term 19 81 62
2018 Indeterminate (permanent) 22 78 538

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 341
2019 Indeterminate (permanent) 11 89 435
2019 Term 18 82 62
2018 Indeterminate (permanent) 13 87 538
2018 Term 15 85 51

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 341
2019 Indeterminate (permanent) 6 94 435
2019 Term 9 91 62
2018 Indeterminate (permanent) 9 91 538

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 15 85 341
2019 Indeterminate (permanent) 13 87 435
2019 Term 20 80 62
2018 Indeterminate (permanent) 11 89 538
2018 Term 13 87 51

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 341
2019 Indeterminate (permanent) 12 88 435
2019 Term 8 92 62
2018 Indeterminate (permanent) 9 91 538

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 26 74 341
2019 Indeterminate (permanent) 25 75 435
2019 Term 25 75 62
2018 Indeterminate (permanent) 22 78 538
2018 Term 25 75 51

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 11 89 319
2019 Indeterminate (permanent) 9 91 404
2019 Term 14 86 56
2018 Indeterminate (permanent) 9 91 491
2018 Term 21 79 50

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 20 80 319
2019 Indeterminate (permanent) 20 80 404
2019 Term 41 59 56
2018 Indeterminate (permanent) 16 84 491
2018 Term 28 72 50

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 319
2019 Indeterminate (permanent) 8 92 404
2019 Term 11 89 56
2018 Indeterminate (permanent) 7 93 491
2018 Term 23 77 50

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 319
2019 Indeterminate (permanent) 7 93 404
2018 Indeterminate (permanent) 7 93 491

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 11 89 319
2019 Indeterminate (permanent) 12 88 404
2019 Term 14 86 56
2018 Indeterminate (permanent) 12 88 491
2018 Term 19 81 50

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 319
2019 Indeterminate (permanent) 10 90 404
2018 Indeterminate (permanent) 9 91 491
2018 Term 12 88 50

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 319
2019 Indeterminate (permanent) 6 94 404
2019 Term 11 89 56
2018 Indeterminate (permanent) 7 93 491

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 319
2019 Indeterminate (permanent) 8 92 404
2019 Term 24 76 56
2018 Indeterminate (permanent) 9 91 491
2018 Term 14 86 50

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 18 82 319
2019 Indeterminate (permanent) 13 87 404
2019 Term 14 86 56
2018 Indeterminate (permanent) 13 87 491
2018 Term 13 87 50

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 30 70 319
2019 Indeterminate (permanent) 34 66 404
2019 Term 27 73 56
2018 Indeterminate (permanent) 29 71 491
2018 Term 19 81 50

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 319
2019 Indeterminate (permanent) 8 92 404
2019 Term 9 91 56
2018 Indeterminate (permanent) 9 91 491
2018 Term 14 86 50

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 49 51 319
2019 Indeterminate (permanent) 50 50 404
2019 Term 52 48 56
2018 Indeterminate (permanent) 47 53 491
2018 Term 39 61 50

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 2 98 319
2019 Indeterminate (permanent) 1 99 404
2018 Indeterminate (permanent) 2 98 491

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 58 42 319
2019 Indeterminate (permanent) 59 41 404
2019 Term 49 51 56
2018 Indeterminate (permanent) 54 46 491
2018 Term 40 60 50

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 319
2019 Indeterminate (permanent) 5 95 404
2018 Indeterminate (permanent) 4 96 491

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 319
2019 Indeterminate (permanent) 13 87 404
2019 Term 14 86 56
2018 Indeterminate (permanent) 15 85 491

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 19 21 19 8 5 22 6 55 19 3588
2020 Term 34 17 12 2 4 23 8 74 8 513
2020 Student 46 12 4 0 4 19 15 88 6 26
2019 Indeterminate (permanent) 15 21 22 10 8 19 6 47 24 3719
2019 Term 26 20 16 6 3 19 8 64 14 574
2019 Student 29 12 9 1 1 34 14 78 4 139
2018 Indeterminate (permanent) 14 22 23 11 9 17 4 46 25 3879
2018 Term 22 19 18 6 3 25 7 61 13 531
2018 Student 22 13 7 4 0 41 12 76 8 82
2017 Indeterminate (permanent) 13 22 21 10 10 19 5 46 27 4169
2017 Term 27 15 13 5 4 23 11 65 15 550
2017 Student 29 13 3 3 1 30 21 85 9 71
2014 Indeterminate (permanent) 16 22 20 10 9 19 5 50 24 4628
2014 Seasonal 41 5 13 7 0 20 14 70 11 16
2014 Term 25 19 17 5 4 23 7 63 13 439
2014 Student 36 3 9 4 1 25 21 73 10 60

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 35 17 7 4 5 0 71 11 3590
2020 Term 52 27 9 3 2 6 1 86 5 513
2020 Student 65 19 0 4 4 8 0 92 8 26
2019 Indeterminate (permanent) 28 35 18 8 5 4 1 67 14 3715
2019 Term 43 32 10 4 3 6 2 81 8 573
2019 Student 51 16 13 1 1 15 2 82 3 138
2018 Indeterminate (permanent) 25 36 19 9 5 4 1 64 15 3878
2018 Term 38 33 14 5 2 9 0 78 7 530
2018 Student 39 35 9 2 0 13 1 87 3 82
2017 Indeterminate (permanent) 23 36 19 9 7 6 0 63 17 4167
2017 Term 40 29 11 5 3 10 2 78 9 549
2017 Student 52 13 7 1 0 21 6 88 2 71
2014 Indeterminate (permanent) 28 34 18 7 6 6 1 67 14 4628
2014 Seasonal 35 32 18 0 0 7 7 79 0 16
2014 Term 39 34 13 4 2 8 1 79 7 438
2014 Student 44 28 9 2 0 15 2 86 3 60
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 3589
2020 Term 7 93 517
2019 Indeterminate (permanent) 7 93 3707
2019 Term 9 91 573
2018 Indeterminate (permanent) 9 91 3879
2018 Term 5 95 531
2018 Student 0 100 82

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 30 70 242
2019 Indeterminate (permanent) 31 69 270
2019 Term 47 53 49
2018 Indeterminate (permanent) 30 70 353

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 80 20 242
2019 Indeterminate (permanent) 81 19 270
2019 Term 61 39 49
2018 Indeterminate (permanent) 82 18 353

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 2 98 242
2019 Indeterminate (permanent) 2 98 270
2018 Indeterminate (permanent) 3 97 353

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 0 100 242
2019 Indeterminate (permanent) 0 100 270
2018 Term 0 100 25

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 242
2019 Indeterminate (permanent) 4 96 270
2019 Term 16 84 49
2018 Indeterminate (permanent) 3 97 353

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 242
2019 Indeterminate (permanent) 8 92 270
2019 Term 20 80 49
2018 Indeterminate (permanent) 9 91 353

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 242
2019 Indeterminate (permanent) 11 89 270
2019 Term 18 82 49
2018 Indeterminate (permanent) 7 93 353

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 29 71 242
2019 Indeterminate (permanent) 27 73 266
2019 Term 40 60 47
2018 Indeterminate (permanent) 29 71 351

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 22 78 242
2019 Indeterminate (permanent) 23 77 266
2019 Term 36 64 47
2018 Indeterminate (permanent) 25 75 351

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 20 80 242
2019 Indeterminate (permanent) 15 85 266
2019 Term 25 75 47
2018 Indeterminate (permanent) 18 82 351

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 242
2019 Indeterminate (permanent) 7 93 266
2019 Term 16 84 47
2018 Indeterminate (permanent) 10 90 351

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 24 76 242
2019 Indeterminate (permanent) 30 70 266
2019 Term 34 66 47
2018 Indeterminate (permanent) 27 73 351

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 28 72 242
2019 Indeterminate (permanent) 28 72 266
2019 Term 32 68 47
2018 Indeterminate (permanent) 27 73 351

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 242
2018 Indeterminate (permanent) 2 98 351

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Term 0 100 34
2018 Term 0 100 25

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 242
2019 Indeterminate (permanent) 6 94 266
2019 Term 14 86 47
2018 Indeterminate (permanent) 5 95 351

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 17 83 242
2019 Indeterminate (permanent) 18 82 266
2019 Term 14 86 47
2018 Indeterminate (permanent) 15 85 351

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Term 0 100 34
2018 Term 0 100 25

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 242
2019 Indeterminate (permanent) 15 85 266
2019 Term 16 84 47
2018 Indeterminate (permanent) 12 88 351

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 0 100 242
2019 Indeterminate (permanent) 0 100 266
2018 Term 0 100 25

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 17 83 242
2019 Indeterminate (permanent) 19 81 266
2019 Term 15 85 47
2018 Indeterminate (permanent) 17 83 351

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 29 71 242
2019 Indeterminate (permanent) 28 72 266
2019 Term 30 70 46
2018 Indeterminate (permanent) 23 77 353

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 242
2019 Indeterminate (permanent) 13 87 266
2019 Term 13 87 46
2018 Indeterminate (permanent) 13 87 353

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 242
2019 Indeterminate (permanent) 5 95 266
2018 Indeterminate (permanent) 4 96 353

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 18 82 242
2019 Indeterminate (permanent) 19 81 266
2019 Term 10 90 46
2018 Indeterminate (permanent) 17 83 353

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 242
2019 Indeterminate (permanent) 7 93 266
2018 Indeterminate (permanent) 5 95 353

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 242
2019 Indeterminate (permanent) 9 91 266
2018 Indeterminate (permanent) 6 94 353

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 242
2019 Indeterminate (permanent) 10 90 266
2019 Term 24 76 46
2018 Indeterminate (permanent) 8 92 353

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 242
2019 Indeterminate (permanent) 10 90 266
2018 Indeterminate (permanent) 8 92 353

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 49 51 242
2019 Indeterminate (permanent) 47 53 266
2019 Term 41 59 46
2018 Indeterminate (permanent) 53 47 353

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 227
2019 Indeterminate (permanent) 7 93 223
2018 Indeterminate (permanent) 5 95 332

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 16 84 227
2019 Indeterminate (permanent) 13 87 223
2018 Indeterminate (permanent) 16 84 332

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 227
2019 Indeterminate (permanent) 3 97 223
2018 Indeterminate (permanent) 4 96 332

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 227
2019 Indeterminate (permanent) 2 98 223
2018 Indeterminate (permanent) 4 96 332

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 227
2018 Indeterminate (permanent) 2 98 332

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 227
2019 Indeterminate (permanent) 5 95 223
2018 Indeterminate (permanent) 3 97 332

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 227
2019 Indeterminate (permanent) 2 98 223
2018 Indeterminate (permanent) 3 97 332

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 11 89 227
2019 Indeterminate (permanent) 8 92 223
2018 Indeterminate (permanent) 9 91 332

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 227
2019 Indeterminate (permanent) 6 94 223
2018 Indeterminate (permanent) 7 93 332

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 24 76 227
2019 Indeterminate (permanent) 29 71 223
2018 Indeterminate (permanent) 26 74 332

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 227
2019 Indeterminate (permanent) 9 91 223
2018 Indeterminate (permanent) 5 95 332

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 42 58 227
2019 Indeterminate (permanent) 46 54 223
2018 Indeterminate (permanent) 44 56 332

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 3 97 332

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 67 33 227
2019 Indeterminate (permanent) 66 34 223
2018 Indeterminate (permanent) 61 39 332

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 227
2019 Indeterminate (permanent) 6 94 223
2018 Indeterminate (permanent) 4 96 332

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 227
2019 Indeterminate (permanent) 10 90 223
2018 Indeterminate (permanent) 12 88 332

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 19 20 20 4 3 28 5 59 11 3591
2020 Term 35 16 13 3 1 25 7 74 6 512
2020 Student 40 12 8 4 0 20 16 81 6 25
2019 Indeterminate (permanent) 17 19 25 4 4 24 7 52 12 3709
2019 Term 26 19 17 3 3 24 7 66 9 570
2019 Student 29 12 8 1 1 36 14 81 3 139
2018 Indeterminate (permanent) 16 22 26 5 4 23 4 52 13 3883
2018 Term 24 21 16 3 2 28 6 68 7 531
2018 Student 29 11 6 0 0 45 9 87 0 82
2017 Indeterminate (permanent) 15 20 23 4 4 28 5 52 13 4167
2017 Term 28 17 13 2 1 30 9 73 6 547
2017 Student 33 12 9 3 0 32 12 80 5 71
2014 Indeterminate (permanent) 18 20 21 4 4 27 6 57 11 4628
2014 Seasonal 35 7 12 0 0 38 7 78 0 16
2014 Term 25 19 16 3 1 29 7 68 7 439
2014 Student 40 13 6 2 0 26 12 86 4 60

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 34 18 4 3 8 1 72 8 3588
2020 Term 50 26 11 3 1 8 2 84 4 513
2020 Student 65 15 12 4 0 4 0 84 4 26
2019 Indeterminate (permanent) 31 34 20 5 3 7 1 70 9 3714
2019 Term 45 29 12 2 3 7 2 81 6 572
2019 Student 50 19 9 1 1 17 4 86 4 139
2018 Indeterminate (permanent) 26 36 21 5 3 7 1 68 9 3881
2018 Term 39 33 13 3 1 10 1 80 5 531
2018 Student 48 32 6 1 0 12 1 92 1 82
2017 Indeterminate (permanent) 27 35 19 5 4 10 1 69 10 4163
2017 Term 44 26 12 3 1 12 1 82 4 547
2017 Student 50 21 7 3 0 14 4 88 4 71
2014 Indeterminate (permanent) 31 34 17 4 3 9 1 73 8 4625
2014 Seasonal 43 27 12 0 0 18 0 85 0 16
2014 Term 40 32 11 2 2 12 1 83 5 438
2014 Student 44 23 7 2 0 16 8 88 3 60

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 3 10 17 21 35 13 1 15 66 71
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 26 21 13 12 0 1 53 25 3594
2020 Term 22 25 27 13 12 0 1 47 25 517
2020 Student 54 27 8 8 4 0 0 81 12 26

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 25 29 24 12 9 0 0 55 21 3582
2020 Term 36 27 21 8 8 0 0 63 16 517
2020 Student 38 12 27 12 12 0 0 50 23 26
2019 Indeterminate (permanent) 17 28 24 14 16 0 1 46 30 3719
2019 Term 21 29 21 13 14 0 1 51 28 573
2019 Student 33 29 17 12 7 1 1 64 20 139
2018 Indeterminate (permanent) 13 26 24 16 19 0 1 40 36 3887
2018 Term 15 26 28 12 19 0 0 41 31 528
2018 Student 26 35 21 7 11 0 0 61 18 82
2017 Indeterminate (permanent) 16 24 22 16 21 0 1 40 37 4166
2017 Term 15 23 22 17 21 1 1 38 39 548
2017 Student 30 19 22 12 14 1 1 50 27 71

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 17 29 27 16 11 0 0 45 28 3593
2020 Term 39 31 19 6 4 0 1 70 10 514
2020 Student 50 23 23 0 4 0 0 73 4 26
2019 Indeterminate (permanent) 16 30 28 16 10 0 0 45 26 3714
2019 Term 37 34 18 7 5 0 1 71 11 573
2019 Student 54 28 12 4 1 1 0 83 6 139
2018 Indeterminate (permanent) 13 27 30 18 12 0 0 41 30 3879
2018 Term 31 33 20 9 6 0 0 64 16 528
2018 Student 39 37 20 4 1 0 0 76 5 82
2017 Indeterminate (permanent) 14 28 28 18 12 0 1 42 30 4162
2017 Term 35 32 22 6 4 1 2 68 10 549
2017 Student 46 26 14 10 3 0 1 73 13 71

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 34 22 10 6 0 1 62 16 3576
2020 Term 57 25 12 2 1 1 2 84 4 513
2020 Student 65 27 4 4 0 0 0 92 4 26
2019 Indeterminate (permanent) 24 36 22 11 6 0 1 60 17 3697
2019 Term 49 27 14 5 2 1 2 78 7 572
2019 Student 71 19 5 2 1 1 1 91 4 138
2018 Indeterminate (permanent) 20 33 26 13 7 0 1 54 21 3863
2018 Term 42 30 16 7 2 0 3 74 9 526
2018 Student 60 21 11 5 1 1 0 83 6 81
2017 Indeterminate (permanent) 21 33 23 13 8 0 2 55 21 4151
2017 Term 44 29 16 4 2 1 4 77 7 546
2017 Student 51 22 11 8 1 0 6 78 10 71

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 27 24 15 13 0 0 48 28 3576
2020 Term 40 26 19 8 5 0 1 68 13 515
2020 Student 62 15 15 4 4 0 0 77 8 26
2019 Indeterminate (permanent) 15 25 24 18 17 0 1 41 35 3693
2019 Term 30 27 21 9 12 0 1 57 21 574
2019 Student 53 26 12 4 3 2 0 80 7 137
2018 Indeterminate (permanent) 13 23 24 19 19 0 1 37 39 3865
2018 Term 29 23 22 13 11 0 2 53 24 525
2018 Student 38 26 20 5 6 1 4 68 12 81
2017 Indeterminate (permanent) 14 24 24 20 17 1 1 38 38 4166
2017 Term 34 23 20 12 7 1 2 60 20 549
2017 Student 43 26 14 12 4 0 1 70 16 71

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 27 14 7 5 0 3 74 12 3560
2020 Term 53 23 15 4 3 0 2 78 7 511
2020 Student 80 8 4 0 4 0 4 92 4 25
2019 Indeterminate (permanent) 45 27 13 6 4 0 5 76 11 3701
2019 Term 53 24 12 4 3 0 3 80 8 572
2019 Student 73 12 7 1 1 1 4 89 3 139
2018 Indeterminate (permanent) 41 27 15 7 6 0 5 71 13 3867
2018 Term 52 23 10 5 4 0 6 80 10 524
2018 Student 63 16 9 2 2 0 7 86 5 82
2017 Indeterminate (permanent) 38 28 15 7 5 0 7 71 14 4154
2017 Term 53 21 11 5 3 0 7 80 8 546
2017 Student 57 22 12 1 1 1 6 84 3 71

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 24 30 24 12 9 0 0 54 22 3589
2020 Term 40 27 18 8 6 0 1 67 14 513
2020 Student 58 12 19 8 4 0 0 69 12 26
2019 Indeterminate (permanent) 26 31 22 11 9 0 1 57 20 3716
2019 Term 38 29 16 7 9 0 0 67 17 572
2019 Student 50 22 16 8 1 1 1 74 10 139
2018 Indeterminate (permanent) 23 29 24 12 11 0 1 52 24 3871
2018 Term 37 29 19 6 9 0 0 67 14 528
2018 Student 46 24 17 9 2 0 1 72 11 82
2017 Indeterminate (permanent) 21 31 25 14 9 0 0 52 23 4156
2017 Term 38 29 18 8 6 0 1 68 14 546
2017 Student 47 35 15 1 1 0 0 82 3 71

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 25 26 21 12 11 0 5 54 24 3580
2020 Term 43 19 17 6 6 1 8 68 13 518
2020 Student 50 19 12 4 4 4 8 78 9 26

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 37 21 8 4 1 1 67 12 3584
2020 Term 49 23 17 6 2 2 1 74 9 516
2020 Student 77 12 0 0 4 8 0 96 4 26
2019 Indeterminate (permanent) 24 37 23 10 5 1 1 61 15 3709
2019 Term 39 32 15 7 4 1 1 73 11 570
2019 Student 56 25 13 1 1 2 1 84 2 139
2018 Indeterminate (permanent) 19 37 26 11 6 1 1 56 17 3874
2018 Term 35 33 18 8 3 1 1 70 11 530
2018 Student 54 22 20 2 2 0 0 76 5 82
2017 Indeterminate (permanent) 21 34 24 12 7 1 1 57 19 4151
2017 Term 39 33 14 6 3 1 3 75 10 543
2017 Student 55 23 10 8 0 0 4 81 9 71

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 35 25 11 6 0 1 57 18 3584
2020 Term 50 25 14 6 4 1 1 77 9 516
2020 Student 58 23 12 0 4 4 0 84 4 26
2019 Indeterminate (permanent) 18 34 26 14 8 0 0 52 22 3712
2019 Term 38 30 19 8 4 1 1 69 12 568
2019 Student 60 20 12 4 2 1 1 82 7 139
2018 Indeterminate (permanent) 15 32 28 16 8 0 1 47 24 3872
2018 Term 34 32 19 10 4 1 1 67 14 530
2018 Student 56 26 10 4 4 0 1 83 7 82
2017 Indeterminate (permanent) 16 32 27 15 9 1 1 49 24 4150
2017 Term 37 32 17 8 2 1 3 72 10 546
2017 Student 45 27 11 9 5 0 3 74 14 71

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 34 20 11 5 0 0 64 16 3584
2020 Term 50 24 15 6 3 1 1 75 9 515
2020 Student 54 23 19 4 0 0 0 77 4 26
2019 Indeterminate (permanent) 25 33 21 13 8 0 0 58 21 3705
2019 Term 39 28 17 10 5 1 0 67 15 570
2019 Student 48 24 14 9 3 1 1 74 13 139
2018 Indeterminate (permanent) 19 33 25 14 8 0 1 53 22 3867
2018 Term 35 30 18 10 6 1 1 66 16 531
2018 Student 45 23 12 9 11 0 0 68 20 82
2017 Indeterminate (permanent) 20 35 23 13 8 0 1 55 22 4152
2017 Term 37 32 16 8 4 1 2 72 12 547
2017 Student 40 30 10 10 7 0 3 73 17 71

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 28 16 8 6 0 0 70 15 3559
2020 Term 54 22 12 5 5 1 1 77 11 514
2020 Student 77 19 0 0 4 0 0 96 4 26
2019 Indeterminate (permanent) 35 31 16 9 8 0 1 67 17 3703
2019 Term 45 25 14 9 5 1 1 72 14 569
2019 Student 59 27 7 1 3 2 1 88 4 139

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 33 22 10 6 0 1 63 15 3586
2020 Term 45 26 17 7 3 0 1 72 10 515
2020 Student 42 27 15 8 8 0 0 69 15 26

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 32 23 13 9 0 0 54 23 3584
2020 Term 44 28 19 5 3 0 0 73 9 516
2020 Student 42 35 12 12 0 0 0 77 12 26
2019 Indeterminate (permanent) 23 30 23 13 10 1 0 54 23 3696
2019 Term 44 29 14 8 3 1 1 74 12 563
2019 Student 60 25 10 4 0 1 0 86 4 139
2018 Indeterminate (permanent) 20 30 25 15 10 0 0 50 25 3858
2018 Term 35 31 20 9 4 1 1 67 13 525
2018 Student 46 31 19 2 2 0 0 77 5 81
2017 Indeterminate (permanent) 21 33 23 12 8 0 1 55 21 4141
2017 Term 38 30 17 7 4 1 2 71 12 546
2017 Student 46 26 17 4 4 0 3 74 9 71

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 30 15 5 3 0 1 77 8 3576
2020 Term 46 28 16 5 5 0 0 75 10 511
2020 Student 64 20 8 4 4 0 0 84 8 25
2019 Indeterminate (permanent) 49 28 13 6 3 0 1 78 9 3694
2019 Term 52 25 14 5 3 0 0 77 9 571
2019 Student 66 18 10 2 1 1 1 86 4 138
2018 Indeterminate (permanent) 46 28 14 6 4 0 1 75 11 3854
2018 Term 49 25 12 10 3 1 1 75 12 528
2018 Student 63 21 12 2 1 0 0 84 4 82
2017 Indeterminate (permanent) 51 27 13 6 3 0 1 78 9 4169
2017 Term 57 22 10 6 2 0 2 81 9 547
2017 Student 68 14 9 3 1 0 4 86 5 71

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 28 38 21 9 4 0 0 66 13 3566
2020 Term 37 35 20 5 3 0 1 73 8 515
2020 Student 54 12 19 8 4 4 0 68 12 26

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 65 20 7 2 1 1 4 89 4 3564
2020 Term 68 19 6 1 1 1 4 92 2 516
2020 Student 85 12 4 0 0 0 0 96 0 26
2019 Indeterminate (permanent) 68 16 6 2 2 1 6 89 4 3703
2019 Term 70 13 7 2 2 1 5 88 4 569
2019 Student 84 8 4 1 0 1 2 96 1 139
2018 Indeterminate (permanent) 64 19 8 3 2 1 4 86 5 3863
2018 Term 71 14 8 3 2 1 2 88 4 528
2018 Student 86 6 2 2 1 0 1 94 4 81

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 75 12 5 3 3 1 2 90 6 3574
2020 Term 76 12 6 2 2 1 2 90 4 514
2020 Student 92 4 4 0 0 0 0 96 0 25
2019 Indeterminate (permanent) 67 15 7 4 4 0 2 84 9 3708
2019 Term 73 11 6 3 5 1 2 86 8 574
2019 Student 94 2 0 1 1 1 1 99 1 138
2018 Indeterminate (permanent) 64 16 8 5 5 1 2 82 10 3863
2018 Term 72 14 5 4 4 1 2 88 7 527
2018 Student 89 7 0 2 1 0 0 96 4 82
2017 Indeterminate (permanent) 64 17 7 4 4 1 2 84 9 4166
2017 Term 73 11 5 4 4 1 3 86 9 548
2017 Student 89 3 4 0 1 0 3 94 1 71

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 62 23 9 3 2 0 1 86 5 3565
2020 Term 70 19 6 2 2 0 1 90 4 516
2020 Student 77 8 12 0 0 0 4 88 0 26
2019 Indeterminate (permanent) 49 30 12 5 3 0 1 80 8 3697
2019 Term 56 24 9 5 4 1 1 81 9 568
2019 Student 84 10 1 3 0 1 1 96 3 139
2018 Indeterminate (permanent) 45 31 14 6 4 0 1 77 10 3870
2018 Term 55 25 10 4 3 0 1 82 8 531
2018 Student 71 21 5 1 2 0 0 91 4 82
2017 Indeterminate (permanent) 48 30 12 5 3 0 1 79 9 4156
2017 Term 57 26 8 5 3 0 2 84 8 547
2017 Student 76 12 1 7 1 0 3 90 9 70

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 64 18 8 4 4 0 1 83 8 3572
2020 Term 73 13 7 3 3 0 1 87 6 517
2020 Student 88 0 8 0 0 0 4 92 0 26
2019 Indeterminate (permanent) 54 23 11 6 5 0 1 78 11 3691
2019 Term 66 16 7 3 6 1 1 83 9 571
2019 Student 87 9 2 1 0 1 1 97 1 138
2018 Indeterminate (permanent) 48 25 13 8 6 0 1 73 14 3866
2018 Term 62 20 9 5 4 0 1 83 8 528
2018 Student 71 24 2 0 2 0 0 95 2 82
2017 Indeterminate (permanent) 50 24 11 8 5 0 1 76 13 4157
2017 Term 65 17 7 4 4 1 2 84 8 547
2017 Student 78 9 1 4 4 0 3 90 9 71

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 56 12 5 2 1 0 24 90 4 3582
2020 Term 71 5 2 0 0 0 21 97 1 513
2020 Student 81 0 0 0 0 0 19 100 0 26
2019 Indeterminate (permanent) 52 14 6 2 1 0 25 87 5 3691
2019 Term 65 5 2 1 1 1 24 94 3 568
2019 Student 81 1 1 1 0 1 15 98 1 138
2018 Indeterminate (permanent) 46 14 6 3 1 0 29 85 6 3847
2018 Term 59 6 3 1 1 0 30 93 3 526
2018 Student 62 6 1 0 1 0 30 96 2 81
2017 Indeterminate (permanent) 47 15 6 2 1 1 28 86 5 4161
2017 Term 63 7 3 2 1 0 24 93 3 547
2017 Student 74 3 1 4 0 0 18 93 5 70

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 63 22 8 2 1 0 3 88 4 3595
2020 Term 77 13 4 2 1 0 2 93 2 519
2020 Student 96 4 0 0 0 0 0 100 0 26
2019 Indeterminate (permanent) 60 23 8 3 1 0 4 87 4 3695
2019 Term 72 15 5 2 1 1 5 92 3 569
2019 Student 86 8 2 1 0 1 2 97 1 138
2018 Indeterminate (permanent) 56 24 10 3 1 0 5 84 5 3859
2018 Term 67 19 6 3 2 1 3 89 5 527
2018 Student 74 17 2 0 1 0 5 96 1 81
2017 Indeterminate (permanent) 57 23 9 3 1 1 6 86 5 4142
2017 Term 70 16 5 2 1 0 6 92 3 545
2017 Student 74 10 7 1 0 0 7 91 2 71

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 71 18 5 2 1 1 1 91 4 3583
2020 Term 24 16 19 16 24 0 0 40 40 519
2020 Student 50 27 12 8 4 0 0 77 12 26
2019 Indeterminate (permanent) 69 18 6 2 2 0 2 90 5 3712
2019 Term 20 14 19 14 31 0 1 35 46 573
2019 Student 57 14 12 5 9 1 2 73 14 139
2018 Indeterminate (permanent) 64 20 6 3 3 0 3 87 6 3872
2018 Term 16 11 17 20 35 0 1 27 56 531
2018 Student 45 17 20 7 5 0 6 66 13 82
2017 Indeterminate (permanent) 62 21 8 3 2 1 4 86 6 4164
2017 Term 18 17 16 17 31 0 1 35 49 545
2017 Student 52 13 12 11 6 0 6 70 18 71

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 34 16 5 2 0 1 76 8 3590
2020 Term 55 28 9 4 3 0 2 84 7 518
2020 Student 58 8 23 4 4 4 0 68 8 26
2019 Indeterminate (permanent) 49 31 13 4 2 0 1 81 6 3703
2019 Term 52 28 11 3 3 1 2 83 6 573
2019 Student 58 21 14 3 2 1 1 80 5 138
2018 Indeterminate (permanent) 44 32 15 4 2 0 2 78 7 3867
2018 Term 51 29 12 3 3 0 1 82 6 528
2018 Student 51 30 13 2 2 0 0 82 5 82
2017 Indeterminate (permanent) 45 33 13 4 2 0 2 80 6 4161
2017 Term 55 27 9 4 2 0 2 85 7 546
2017 Student 59 16 18 1 1 1 3 79 3 71

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 22 42 24 8 4 0 0 64 12 3592
2020 Term 31 35 25 5 3 0 0 66 9 518
2020 Student 38 35 15 0 8 4 0 76 8 26

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 11 34 36 14 4 0 0 45 18 3596
2020 Term 24 36 29 5 5 0 0 61 10 516
2020 Student 27 58 12 0 4 0 0 85 4 26
2019 Indeterminate (permanent) 13 33 37 13 4 0 0 46 17 3720
2019 Term 22 38 27 8 4 0 0 60 12 574
2019 Student 39 38 19 3 0 1 0 78 3 139
2018 Indeterminate (permanent) 9 31 39 15 5 0 0 40 20 3890
2018 Term 16 37 33 11 4 0 0 53 15 532
2018 Student 33 45 18 4 0 0 0 78 4 82
2017 Indeterminate (permanent) 8 29 41 15 6 0 0 37 21 4173
2017 Term 17 37 34 9 2 0 0 55 11 550
2017 Student 23 49 24 4 0 0 0 72 4 71

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 9 21 41 21 7 0 0 28 31 3584
2020 Term 6 10 35 28 21 0 0 49 16 517
2020 Student 4 4 31 42 19 0 0 62 8 26
2019 Indeterminate (permanent) 9 19 42 22 7 0 0 30 28 3693
2019 Term 8 13 33 30 16 0 1 46 21 567
2019 Student 2 13 33 29 22 1 0 51 15 139
2018 Indeterminate (permanent) 10 20 41 21 8 0 0 29 30 3852
2018 Term 7 15 35 29 14 0 1 44 22 528
2018 Student 4 12 32 32 21 0 0 52 16 82
2017 Indeterminate (permanent) 9 20 43 20 7 0 0 28 29 4159
2017 Term 4 12 34 33 16 1 1 49 16 546
2017 Student 4 6 23 40 26 0 1 66 10 70

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 43 10 4 1 1 0 85 5 3587
2020 Term 52 31 9 4 1 2 0 85 5 516
2020 Student 54 31 4 4 4 4 0 88 8 26
2019 Indeterminate (permanent) 32 43 15 6 3 1 0 76 9 3700
2019 Term 35 35 17 8 2 2 0 72 10 566
2019 Student 36 28 17 7 2 9 1 72 10 138
2018 Indeterminate (permanent) 29 44 15 7 4 1 0 74 11 3871
2018 Term 35 37 16 7 3 2 0 74 10 529
2018 Student 30 35 15 5 6 9 1 71 12 81
2017 Indeterminate (permanent) 28 43 16 8 4 2 0 72 12 4162
2017 Term 34 36 14 5 4 5 1 75 10 550
2017 Student 24 48 11 10 1 4 1 76 12 71

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 33 36 15 9 4 2 0 71 14 3583
2020 Term 47 28 14 5 2 4 0 78 7 518
2020 Student 65 23 0 8 4 0 0 88 12 26

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 38 30 12 10 8 1 0 69 18 3591
2020 Term 43 26 12 9 7 2 1 71 17 514
2020 Student 60 24 4 8 4 0 0 84 12 25

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 29 13 4 3 2 1 79 8 3580
2020 Term 51 24 13 4 3 4 2 80 7 518
2020 Student 65 23 4 0 4 4 0 92 4 26

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 35 18 10 5 1 0 67 15 3596
2020 Term 44 30 13 8 3 1 0 75 11 516
2020 Student 62 23 4 8 4 0 0 85 12 26
2019 Indeterminate (permanent) 21 37 19 14 8 1 0 58 22 3709
2019 Term 29 37 17 10 5 2 0 67 15 572
2019 Student 38 31 15 3 4 7 1 76 8 138
2018 Indeterminate (permanent) 19 36 20 15 9 1 0 56 24 3876
2018 Term 30 38 15 10 6 1 0 69 16 531
2018 Student 31 40 14 7 2 6 0 75 11 81
2017 Indeterminate (permanent) 16 37 19 16 11 1 0 54 27 4163
2017 Term 29 39 15 9 5 3 0 70 14 550
2017 Student 35 45 15 4 0 0 0 80 4 71

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 45 12 11 2 0 0 75 13 3592
2020 Term 51 34 9 5 1 0 0 85 6 518
2020 Student 54 35 8 4 0 0 0 88 4 26

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 41 14 11 3 1 0 71 14 3583
2020 Term 48 33 11 6 1 1 0 82 7 516
2020 Student 50 35 12 4 0 0 0 85 4 26

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 43 17 7 2 1 1 74 9 3561
2020 Term 47 33 13 4 2 1 0 81 5 511
2020 Student 54 27 4 8 4 4 0 84 12 26

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 41 12 5 2 1 1 81 7 3588
2020 Term 54 31 9 3 1 1 1 87 4 517
2020 Student 64 28 4 4 0 0 0 92 4 25

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 57 22 6 1 1 10 4 91 2 3592
2020 Term 63 17 5 1 1 9 5 92 2 517
2020 Student 58 15 4 8 0 12 4 86 9 26

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 49 37 8 3 1 1 0 88 4 3578
2020 Term 55 31 8 2 2 2 1 88 4 517
2020 Student 58 27 4 8 4 0 0 85 12 26

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 31 9 7 4 1 0 80 11 3576
2020 Term 58 24 9 4 4 1 0 83 8 518
2020 Student 77 12 4 4 4 0 0 88 8 26

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 33 10 6 3 1 0 80 10 3577
2020 Term 57 27 8 6 2 0 0 84 8 513
2020 Student 75 17 0 4 4 0 0 92 8 24

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indeterminate (permanent) 18 44 14 16 5 2 2 64 22 994
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 3581
2020 Term 14 86 511
2020 Student 0 100 26

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 3571
2020 Term 10 90 512
2020 Student 4 96 26
2019 Indeterminate (permanent) 18 82 3716
2019 Term 13 87 573
2019 Student 7 93 138
2017 Indeterminate (permanent) 16 84 4165
2017 Term 13 87 547
2014 Indeterminate (permanent) 15 85 4621
2014 Seasonal 0 100 16
2014 Term 12 88 437

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 45 55 497
2020 Term 28 72 50

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 80 20 497
2020 Term 67 33 48
2019 Indeterminate (permanent) 82 18 652
2019 Term 79 21 76
2017 Indeterminate (permanent) 76 24 684
2017 Term 60 40 70
2014 Indeterminate (permanent) 74 26 683
2014 Term 80 20 54

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 34 10 5 3 0 0 82 8 398
2019 Indeterminate (permanent) 49 32 7 7 4 0 0 82 11 530
2019 Term 52 21 14 5 3 2 2 76 9 57
2017 Indeterminate (permanent) 47 35 5 8 3 0 1 83 12 517
2017 Term 50 38 5 2 0 2 2 93 3 42
2014 Indeterminate (permanent) 47 36 7 6 3 1 0 83 10 506
2014 Term 46 33 9 9 3 0 0 79 12 43

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 45 33 10 5 3 2 2 81 8 3587
2020 Term 46 31 9 5 2 3 4 83 8 517
2020 Student 54 19 12 4 4 8 0 79 8 26
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 45 20 0 56 44 3603
2020 Term 24 49 21 6 67 33 519
2020 Student 62 23 12 4 27 73 26

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 31 69 1243
2020 Term 57 43 125
2020 Student 38 63 16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 6 17 18 22 30 1 5 25 56 1238
2020 Term 14 28 18 20 14 2 3 45 36 126
2020 Student 31 19 13 25 6 0 6 53 33 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 4 13 17 22 41 1 2 17 65 1239
2020 Term 14 25 18 18 19 3 3 41 39 126
2020 Student 25 19 19 13 25 0 0 44 38 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 40 22 14 8 7 1 8 68 16 3592
2020 Term 46 18 7 3 4 5 17 82 9 519
2020 Student 54 4 4 4 4 12 19 83 11 26
2019 Indeterminate (permanent) 37 20 16 9 10 1 6 62 21 3678
2019 Term 46 19 13 5 5 2 10 73 11 563
2019 Student 53 13 9 4 4 4 13 80 10 139
2018 Indeterminate (permanent) 36 19 16 10 11 1 7 60 23 3869
2018 Term 41 18 16 7 6 2 10 67 15 532
2018 Student 43 21 7 2 5 1 21 81 9 82
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