2020 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 47 4 11 3 0 0 82 14 4016
2020 Part-time 42 41 2 11 1 2 0 86 12 113

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 18 3 2 1 0 1 94 3 3999
2020 Part-time 76 21 2 1 0 0 0 97 1 112
2017 Full-time 68 24 4 3 1 0 1 92 4 4662
2017 Part-time 65 28 2 4 1 0 0 93 4 142
2014 Full-time 69 22 4 3 1 0 1 92 4 5012
2014 Part-time 68 25 1 4 2 0 1 93 6 138

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 39 9 10 3 0 0 78 12 4014
2020 Part-time 44 36 7 9 1 2 0 82 10 112
2019 Full-time 43 37 7 10 3 0 0 80 13 4319
2019 Part-time 33 45 6 13 3 0 0 78 16 123
2017 Full-time 40 37 7 11 5 0 0 77 16 4657
2017 Part-time 44 37 9 8 2 0 1 81 10 141
2014 Full-time 42 35 7 11 6 0 0 77 16 5012
2014 Part-time 42 37 5 11 5 0 0 79 16 138

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 40 12 13 5 0 0 70 18 4000
2020 Part-time 47 32 10 9 3 0 0 79 11 112
2019 Full-time 23 38 14 16 8 0 0 62 24 4318
2019 Part-time 21 37 16 20 7 0 1 58 26 123
2017 Full-time 20 40 12 17 10 0 0 61 27 4664
2017 Part-time 23 42 13 17 4 0 1 65 22 142
2014 Full-time 18 39 12 20 10 0 0 58 30 5012
2014 Part-time 28 38 8 19 7 0 1 67 26 138

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 38 8 6 2 0 0 84 8 3986
2020 Part-time 55 36 5 4 0 0 0 91 4 111
2019 Full-time 45 38 8 6 2 0 0 83 9 4292
2019 Part-time 35 50 9 4 2 0 0 85 6 123
2017 Full-time 44 40 7 7 2 0 0 84 9 4660
2017 Part-time 44 42 6 7 0 0 1 87 8 141
2014 Full-time 44 39 7 7 2 0 0 83 10 5009
2014 Part-time 47 38 6 7 1 1 0 85 9 138

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 34 11 8 4 0 0 76 13 4005
2020 Part-time 64 27 5 2 2 0 0 91 4 112
2019 Full-time 40 33 11 9 6 0 0 74 15 4314
2019 Part-time 46 34 8 7 2 0 3 82 10 123
2017 Full-time 36 35 11 10 7 0 0 71 17 4662
2017 Part-time 52 29 9 4 4 1 1 83 8 140
2014 Full-time 33 35 13 11 7 0 0 69 19 5012
2014 Part-time 42 31 12 7 7 1 1 74 14 138

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 40 12 7 3 0 0 77 11 4014
2020 Part-time 44 39 11 5 1 0 0 83 6 113
2019 Full-time 33 42 13 8 5 0 0 74 13 4323
2019 Part-time 26 54 13 4 3 0 0 80 7 123
2017 Full-time 31 44 11 8 5 0 0 75 13 4667
2017 Part-time 23 53 12 10 3 0 0 76 12 142
2014 Full-time 28 47 12 8 5 0 0 75 13 5016
2014 Part-time 29 47 16 5 3 0 0 75 9 138

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 37 16 11 6 0 0 67 18 4020
2020 Part-time 42 36 14 5 3 0 0 78 8 113
2019 Full-time 25 38 16 14 7 0 0 63 21 4317
2019 Part-time 22 38 22 16 2 1 0 61 17 123
2017 Full-time 22 36 18 14 9 0 0 59 24 4667
2017 Part-time 24 40 15 17 4 0 0 64 21 142
2014 Full-time 20 35 19 16 10 0 0 55 26 5015
2014 Part-time 25 35 16 16 7 0 0 60 23 138

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 43 12 9 3 0 0 76 12 3995
2020 Part-time 34 51 6 7 2 0 0 85 9 113
2019 Full-time 28 44 12 11 5 0 0 72 16 4296
2019 Part-time 25 46 21 8 0 0 0 71 8 123
2017 Full-time 26 44 13 12 5 0 0 69 18 4663
2017 Part-time 28 45 14 12 1 0 0 73 14 141

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 40 9 4 2 0 0 86 5 4005
2020 Part-time 52 34 11 2 1 0 0 86 3 113
2019 Full-time 40 41 11 5 3 0 0 81 8 4304
2019 Part-time 30 46 18 6 0 0 0 76 6 122
2017 Full-time 37 42 11 6 3 0 0 80 10 4661
2017 Part-time 37 39 15 7 1 0 1 77 8 142
2014 Full-time 37 41 12 6 3 1 0 79 9 5014
2014 Part-time 37 42 12 7 2 1 0 79 9 138

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 38 14 9 6 0 0 70 16 4005
2020 Part-time 44 37 12 5 2 0 0 81 7 113
2019 Full-time 28 38 16 11 7 0 0 66 18 4307
2019 Part-time 24 41 18 13 4 0 0 65 17 122
2017 Full-time 25 38 15 13 9 0 0 63 22 4660
2017 Part-time 24 48 15 11 2 0 0 72 13 142

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 33 9 3 1 0 0 87 4 3986
2020 Part-time 47 38 12 3 0 0 0 84 3 113
2019 Full-time 49 35 10 3 2 0 0 85 5 4292
2019 Part-time 33 50 15 1 0 0 0 84 1 122
2017 Full-time 51 36 8 3 2 0 0 87 5 4652
2017 Part-time 45 40 11 3 1 0 0 84 4 142
2014 Full-time 60 30 7 2 1 0 0 90 3 5013
2014 Part-time 59 33 5 2 1 0 0 92 3 138

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 39 14 10 5 0 0 71 15 3984
2020 Part-time 34 37 18 7 3 1 1 72 10 113
2019 Full-time 27 40 15 11 6 0 0 68 17 4302
2019 Part-time 21 46 14 17 1 0 1 68 18 121
2017 Full-time 26 42 13 12 7 0 0 68 19 4648
2017 Part-time 25 39 18 14 1 2 0 65 16 142
2014 Full-time 20 41 14 15 9 0 0 62 24 5017
2014 Part-time 22 32 14 21 7 2 1 56 29 138

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 34 16 8 4 0 0 71 12 4016
2020 Part-time 40 34 15 7 3 0 1 75 10 113
2019 Full-time 32 36 16 9 6 0 0 68 15 4308
2019 Part-time 28 33 26 12 0 0 1 62 12 123
2017 Full-time 30 37 15 11 6 0 0 67 18 4651
2017 Part-time 30 34 20 13 1 1 1 66 14 141
2014 Full-time 27 38 16 12 7 0 0 65 19 5013
2014 Part-time 29 31 20 10 8 0 1 61 18 138

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 42 13 8 4 0 0 75 12 3982
2020 Part-time 36 42 12 8 1 1 0 79 10 112
2019 Full-time 29 41 15 10 4 0 0 71 15 4252
2019 Part-time 24 44 21 9 2 0 0 68 11 119
2017 Full-time 28 40 16 10 6 0 0 68 16 4651
2017 Part-time 29 40 15 14 1 1 1 70 14 142
2014 Full-time 27 39 16 11 6 0 0 67 17 5015
2014 Part-time 25 43 17 10 5 0 0 67 16 138

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 39 10 5 2 0 0 83 7 4006
2020 Part-time 45 43 7 4 1 0 0 88 6 113
2019 Full-time 39 41 11 5 3 0 0 81 8 4326
2019 Part-time 30 53 12 5 0 0 0 83 5 122
2017 Full-time 38 41 11 6 3 0 0 79 10 4647
2017 Part-time 30 52 13 4 1 0 0 82 5 141
2014 Full-time 40 42 10 5 3 0 0 82 8 5016
2014 Part-time 38 46 9 5 3 0 0 84 7 138

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 34 18 7 4 0 0 71 12 3993
2020 Part-time 51 28 13 4 4 0 0 79 7 113
2019 Full-time 37 34 17 7 4 0 0 71 11 4296
2019 Part-time 37 44 14 4 1 0 1 82 4 123
2017 Full-time 33 37 18 7 4 0 1 70 11 4668
2017 Part-time 41 41 15 2 1 0 0 82 3 141
2014 Full-time 32 36 20 7 4 0 1 69 11 5017
2014 Part-time 37 42 14 3 2 0 1 81 5 138

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 24 37 21 9 1 1 30 33 4012
2020 Part-time 5 22 35 16 21 0 1 37 27 112
2019 Full-time 10 26 37 18 8 1 1 26 36 4323
2019 Part-time 4 24 39 22 7 2 1 30 30 123
2017 Full-time 10 25 37 17 8 1 2 25 36 4646
2017 Part-time 8 20 37 18 13 1 4 32 29 142
2014 Full-time 9 28 38 17 7 1 2 24 37 5006
2014 Part-time 4 26 35 22 12 0 1 34 30 138

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 18 29 26 15 2 1 42 28 3998
2020 Part-time 6 7 28 23 29 5 2 56 14 112
2019 Full-time 15 23 28 20 12 2 1 32 39 4315
2019 Part-time 13 24 24 23 9 6 1 35 39 122
2017 Full-time 15 22 29 17 11 2 3 30 39 4644
2017 Part-time 11 22 19 24 19 2 3 45 35 142
2014 Full-time 13 24 31 19 9 2 2 29 39 4999
2014 Part-time 8 23 29 19 16 3 2 37 33 138

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 23 33 19 9 2 2 30 36 4001
2020 Part-time 14 20 27 16 20 1 3 38 35 111
2019 Full-time 15 26 31 16 9 2 2 25 42 4313
2019 Part-time 11 26 33 12 9 6 4 23 40 122
2017 Full-time 16 25 31 15 7 3 4 24 43 4640
2017 Part-time 14 25 33 15 6 4 3 23 41 142
2014 Full-time 18 27 30 13 7 2 3 21 48 4991
2014 Part-time 15 26 25 20 12 1 1 33 42 138

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 5 12 32 33 15 1 1 49 18 3992
2020 Part-time 2 10 32 25 27 3 1 54 12 112
2019 Full-time 5 14 33 30 15 1 1 47 19 4301
2019 Part-time 3 19 30 25 18 2 3 45 23 123
2017 Full-time 7 14 33 28 13 1 3 43 22 4612
2017 Part-time 5 17 26 31 17 1 4 50 23 141
2014 Full-time 6 16 34 29 12 1 2 42 23 4990
2014 Part-time 3 11 30 29 25 0 3 55 14 137

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 21 30 21 12 1 2 34 35 4007
2020 Part-time 7 11 24 20 35 0 3 57 18 110
2019 Full-time 17 23 28 18 11 1 1 29 42 4319
2019 Part-time 8 25 28 24 11 3 1 36 35 123
2017 Full-time 18 24 29 15 9 1 3 26 44 4639
2017 Part-time 13 20 25 20 16 2 4 39 34 142
2014 Full-time 20 27 28 15 7 1 2 23 49 4998
2014 Part-time 11 22 32 18 17 0 2 35 33 137

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 16 27 27 17 2 2 46 25 3998
2020 Part-time 6 8 17 28 29 6 4 64 16 110
2019 Full-time 12 19 27 24 14 3 2 40 32 4307
2019 Part-time 5 21 26 27 14 6 2 44 28 123
2017 Full-time 10 18 27 23 14 3 4 40 31 4647
2017 Part-time 8 14 23 23 19 7 5 48 25 141
2014 Full-time 9 17 27 26 15 3 4 44 28 5000
2014 Part-time 6 14 27 27 19 4 4 50 22 138

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 21 34 19 12 2 2 32 32 3995
2020 Part-time 6 18 34 17 19 4 2 38 25 112
2019 Full-time 13 23 34 17 10 2 1 28 37 4302
2019 Part-time 7 24 36 16 8 4 4 27 33 123
2017 Full-time 14 22 33 15 9 3 4 26 38 4643
2017 Part-time 9 23 29 16 13 6 3 32 36 141
2014 Full-time 14 23 32 16 8 3 3 26 39 5004
2014 Part-time 11 23 32 13 15 2 5 30 36 138

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 20 38 23 10 0 1 34 28 4009
2020 Part-time 4 17 39 27 12 0 1 39 22 112
2019 Full-time 11 22 35 20 10 1 1 31 34 4326
2019 Part-time 4 25 29 26 13 1 1 40 30 122
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 33 17 10 5 5 3 65 17 4010
2020 Part-time 31 25 12 10 1 8 13 70 15 113
2019 Full-time 27 31 16 11 8 4 3 63 20 4319
2019 Part-time 23 31 20 13 3 6 4 60 18 123
2017 Full-time 24 32 16 13 9 4 3 59 23 4668
2017 Part-time 27 29 15 10 8 4 7 63 21 142
2014 Full-time 28 33 13 12 9 3 2 64 22 5013
2014 Part-time 31 33 14 12 5 3 1 67 18 137

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 31 8 8 5 1 0 78 13 4007
2020 Part-time 59 27 6 6 1 1 0 88 6 113
2019 Full-time 45 30 8 10 6 1 0 75 16 4320
2019 Part-time 43 38 7 8 2 1 1 82 10 123
2017 Full-time 39 32 10 11 7 1 0 72 18 4668
2017 Part-time 42 39 9 6 3 1 0 82 9 142
2014 Full-time 42 30 8 11 8 1 0 73 18 5014
2014 Part-time 44 32 9 10 5 0 0 76 15 137

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 32 8 6 2 0 0 84 8 3990
2020 Part-time 61 30 5 4 0 0 0 91 4 113
2019 Full-time 48 32 9 8 3 0 0 80 11 4316
2019 Part-time 43 40 6 10 0 1 0 84 10 123
2017 Full-time 39 40 9 9 4 0 0 79 12 4653
2017 Part-time 40 42 9 7 2 1 0 82 9 142
2014 Full-time 39 40 9 8 4 0 0 80 12 5014
2014 Part-time 46 38 6 7 4 0 0 84 10 138

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 37 11 5 2 1 0 81 7 3978
2020 Part-time 56 34 7 3 0 1 0 91 3 113
2019 Full-time 41 38 11 5 3 1 0 80 8 4324
2019 Part-time 39 44 10 5 0 1 1 85 5 122

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 26 13 4 4 5 3 78 8 4016
2020 Part-time 55 18 15 3 3 5 1 78 6 113
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 26 13 4 3 1 3 79 8 4013
2020 Part-time 44 33 15 3 1 1 3 80 4 113
2019 Full-time 46 28 14 5 3 1 3 77 8 4319
2019 Part-time 36 30 21 4 1 2 7 73 5 122

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 32 11 7 4 0 0 78 11 4008
2020 Part-time 51 35 9 5 0 0 0 86 5 113
2019 Full-time 41 32 13 8 5 1 0 74 14 4321
2019 Part-time 32 37 14 13 3 1 0 70 16 123
2017 Full-time 35 37 12 10 6 0 0 73 16 4670
2017 Part-time 37 34 17 9 3 0 0 71 12 142
2014 Full-time 35 36 13 10 6 0 0 72 16 5013
2014 Part-time 38 26 19 11 5 0 0 64 16 138

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 26 13 5 4 1 1 77 10 4010
2020 Part-time 60 24 12 2 1 1 1 85 3 113

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 31 9 6 4 0 0 81 10 4013
2020 Part-time 56 30 8 4 1 0 1 87 5 113
2019 Full-time 44 33 10 7 5 1 0 78 12 4313
2019 Part-time 38 36 16 4 3 2 0 76 8 122
2017 Full-time 40 34 10 10 5 0 0 75 15 4661
2017 Part-time 44 36 8 10 2 0 0 79 12 142
2014 Full-time 40 34 10 9 5 1 0 75 15 5014
2014 Part-time 50 29 11 9 1 1 0 79 9 138

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 40 60 4012
2020 Part-time 55 45 113

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 19 9 3 3 4 10 83 6 4016
2020 Part-time 61 16 7 1 0 7 7 91 1 112

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 27 9 5 4 0 0 82 9 4020
2020 Part-time 67 25 5 2 0 0 0 93 2 113
2019 Full-time 49 30 10 6 5 0 0 79 11 4323
2019 Part-time 43 39 7 8 1 1 0 83 10 123
2017 Full-time 46 29 11 8 6 0 0 75 14 4658
2017 Part-time 56 26 9 7 2 0 0 81 10 141
2014 Full-time 45 30 11 7 6 0 0 76 13 5014
2014 Part-time 51 25 16 3 4 0 1 76 7 138
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 31 15 8 4 8 0 70 13 4016
2020 Part-time 45 25 16 3 0 11 0 79 4 113
2019 Full-time 25 33 18 10 7 7 0 62 18 4321
2019 Part-time 24 37 17 6 3 13 0 70 10 123
2017 Full-time 21 31 18 12 9 8 0 57 23 4664
2017 Part-time 29 33 17 10 4 8 0 67 15 142
2014 Full-time 23 33 17 11 7 9 0 62 19 5013
2014 Part-time 26 34 13 11 4 13 0 69 17 138

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 33 18 11 6 2 0 65 17 4005
2020 Part-time 40 30 19 7 1 3 0 72 9 112
2019 Full-time 22 32 19 15 9 3 0 55 25 4313
2019 Part-time 20 34 28 9 3 6 0 57 13 123
2017 Full-time 18 31 19 17 12 3 0 51 29 4664
2017 Part-time 25 31 17 16 7 4 0 59 24 142
2014 Full-time 20 32 20 16 10 3 0 53 27 5016
2014 Part-time 21 31 21 17 5 5 1 55 22 138

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 33 20 14 7 4 0 57 22 4007
2020 Part-time 33 25 17 10 3 12 0 66 14 112
2019 Full-time 17 28 21 18 11 5 0 48 30 4297
2019 Part-time 18 28 25 14 4 11 0 51 20 123
2017 Full-time 12 29 21 20 13 5 0 43 35 4661
2017 Part-time 20 23 27 19 5 7 0 46 25 141
2014 Full-time 13 29 22 19 12 5 0 44 33 5006
2014 Part-time 15 26 24 19 7 8 0 46 28 138

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 36 18 14 7 2 0 60 22 4015
2020 Part-time 32 35 18 11 1 2 0 68 13 113
2019 Full-time 16 29 20 19 12 3 0 47 32 4317
2019 Part-time 12 31 31 15 4 7 0 47 20 122
2017 Full-time 13 31 19 20 13 3 0 45 35 4659
2017 Part-time 19 28 23 18 7 4 0 50 26 142
2014 Full-time 14 32 19 20 13 3 0 47 33 5010
2014 Part-time 15 33 22 15 8 7 0 51 25 138

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 22 11 6 4 14 6 73 13 4018
2020 Part-time 48 15 12 5 2 11 8 78 8 112
2019 Full-time 32 21 13 7 5 17 5 68 16 4321
2019 Part-time 32 19 11 6 4 22 6 70 14 123
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 43 18 6 2 1 0 73 8 4009
2020 Part-time 35 39 18 5 2 1 0 75 7 113
2019 Full-time 25 44 18 8 3 1 0 70 11 4314
2019 Part-time 19 55 14 7 2 3 0 76 9 123
2017 Full-time 25 43 17 9 5 1 0 69 14 4658
2017 Part-time 30 46 13 7 2 1 0 77 9 142
2014 Full-time 28 44 15 8 4 1 0 72 13 5016
2014 Part-time 26 43 18 10 1 1 0 70 11 138

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 36 21 17 6 2 0 55 24 3985
2020 Part-time 28 36 17 12 3 4 0 67 16 112
2019 Full-time 12 31 21 23 12 2 0 43 35 4299
2019 Part-time 6 42 21 23 4 4 0 51 28 123

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 41 14 7 3 1 1 76 10 4001
2020 Part-time 28 48 10 9 1 4 1 79 11 113
2019 Full-time 31 41 13 8 4 1 1 74 13 4313
2019 Part-time 24 40 18 7 4 6 1 69 12 122
2017 Full-time 35 40 11 8 4 2 1 77 12 4656
2017 Part-time 30 39 13 11 1 2 4 73 13 140
2014 Full-time 41 38 9 6 3 1 1 81 10 5017
2014 Part-time 34 43 9 6 4 3 0 80 10 138

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 41 17 5 3 1 0 74 8 3997
2020 Part-time 34 43 16 4 2 1 0 78 6 113
2019 Full-time 30 40 18 6 4 1 0 71 11 4305
2019 Part-time 20 49 18 5 2 5 0 73 7 122

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 28 18 14 10 6 1 55 25 4001
2020 Part-time 25 39 13 11 3 7 2 70 15 113
2019 Full-time 18 28 18 14 13 6 2 50 30 4304
2019 Part-time 14 31 22 15 4 12 1 52 23 123
2017 Full-time 16 28 17 16 15 6 2 48 34 4654
2017 Part-time 16 37 14 15 6 7 5 60 23 140
2014 Full-time 17 25 17 17 16 6 2 45 36 5015
2014 Part-time 17 24 19 18 12 8 2 45 33 138

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 32 20 15 9 2 0 56 24 4005
2020 Part-time 30 34 16 16 1 3 0 66 18 113
2019 Full-time 18 29 20 18 13 2 0 48 32 4323
2019 Part-time 16 28 21 21 7 5 1 47 31 123
2017 Full-time 16 32 19 19 13 2 0 49 32 4660
2017 Part-time 19 32 22 15 7 4 1 53 23 142
2014 Full-time 14 31 18 20 14 2 0 47 35 5011
2014 Part-time 20 33 20 11 12 3 0 55 24 138

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 28 16 16 16 2 2 50 33 4009
2020 Part-time 32 24 20 13 6 2 3 59 20 113
2019 Full-time 17 27 17 17 18 2 2 46 37 4324
2019 Part-time 10 29 13 22 10 5 11 46 39 123
2017 Full-time 17 29 15 18 18 2 2 47 38 4653
2017 Part-time 19 25 13 20 11 5 7 50 35 142
2014 Full-time 16 26 15 20 20 2 1 43 41 5016
2014 Part-time 17 22 24 18 13 2 4 41 34 138

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 25 14 6 3 1 3 76 9 4015
2020 Part-time 43 19 16 6 8 0 7 67 15 113
2019 Full-time 47 26 14 5 3 1 4 77 9 4321
2019 Part-time 34 21 17 12 4 1 10 62 18 123

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 26 16 7 4 1 2 72 12 4010
2020 Part-time 46 23 17 3 2 1 7 76 6 113
2019 Full-time 35 25 20 9 6 2 3 63 16 4314
2019 Part-time 30 20 24 9 4 5 9 57 15 123

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 73 10 5 3 3 3 3 88 6 3995
2020 Part-time 81 5 4 1 0 1 7 94 1 113
2019 Full-time 71 10 6 3 3 4 4 87 7 4300
2019 Part-time 71 10 3 3 1 4 9 93 4 123

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 12 5 2 2 2 6 91 4 3996
2020 Part-time 76 8 5 1 0 1 8 93 1 113
2019 Full-time 75 8 4 2 2 2 8 92 4 4305
2019 Part-time 67 9 5 1 1 3 13 91 3 119

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 41 20 9 4 4 0 66 13 4006
2020 Part-time 22 46 11 9 3 8 0 75 13 113
2019 Full-time 19 40 22 11 5 4 1 61 16 4322
2019 Part-time 13 34 21 22 2 8 0 51 26 122
2017 Full-time 18 36 22 13 7 4 0 56 21 4660
2017 Part-time 17 39 22 17 2 2 2 58 19 141

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 40 14 5 3 2 0 78 8 3990
2020 Part-time 39 40 11 9 0 1 0 80 9 113
2019 Full-time 34 42 13 7 3 1 0 77 10 4305
2019 Part-time 32 42 14 8 1 2 0 76 9 123
2017 Full-time 36 41 12 6 3 2 0 79 9 4661
2017 Part-time 42 39 12 4 1 1 1 83 5 141
2014 Full-time 42 37 11 5 3 2 0 81 8 5016
2014 Part-time 47 35 7 7 3 1 0 83 9 138

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 37 13 3 3 3 0 80 6 4000
2020 Part-time 44 35 10 7 1 4 0 82 8 111
2019 Full-time 41 37 13 4 3 2 0 80 7 4304
2019 Part-time 39 40 11 4 0 7 0 84 4 123
2017 Full-time 39 38 14 4 3 2 0 79 7 4659
2017 Part-time 36 44 14 3 1 1 1 81 4 142
2014 Full-time 47 34 11 3 2 3 0 83 5 5017
2014 Part-time 45 29 17 3 1 3 1 78 4 138

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 34 17 5 2 5 1 74 8 4006
2020 Part-time 39 34 12 6 1 7 1 80 7 113

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 32 11 5 3 3 1 79 9 3993
2020 Part-time 58 29 8 2 1 2 1 89 3 112

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 34 9 4 2 0 0 84 7 4004
2020 Part-time 59 32 5 2 2 0 0 91 4 113
2019 Full-time 43 37 11 5 4 0 0 80 9 4315
2019 Part-time 43 43 7 4 1 1 0 87 5 123
2017 Full-time 40 39 10 7 4 0 0 79 11 4661
2017 Part-time 50 36 8 5 1 0 0 85 6 142
2014 Full-time 44 36 10 5 4 0 0 80 9 5012
2014 Part-time 47 37 8 4 5 0 0 83 9 138

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 34 15 8 4 0 0 72 12 3997
2020 Part-time 45 35 13 6 0 0 0 80 6 112
2019 Full-time 32 33 18 10 6 1 0 66 16 4315
2019 Part-time 33 35 19 9 2 1 0 69 12 123
2017 Full-time 29 33 18 11 7 1 0 63 18 4657
2017 Part-time 36 35 21 6 2 1 0 71 8 142
2014 Full-time 27 37 18 11 7 1 0 65 17 5016
2014 Part-time 31 36 19 9 5 0 0 67 14 138

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 37 15 8 4 0 0 74 12 3981
2020 Part-time 43 40 10 7 0 0 0 83 7 111
2019 Full-time 30 36 17 10 6 0 0 67 16 4295
2019 Part-time 29 45 14 8 4 1 0 75 12 122
2017 Full-time 28 35 17 12 7 0 0 64 19 4661
2017 Part-time 30 42 17 8 2 1 0 73 10 142
2014 Full-time 26 39 17 12 6 0 0 65 18 5014
2014 Part-time 32 38 17 8 5 0 0 70 13 138

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 28 19 11 7 3 0 62 19 4004
2020 Part-time 39 30 14 10 3 3 1 72 14 113
2019 Full-time 27 25 21 14 10 4 1 54 25 4322
2019 Part-time 23 26 20 19 4 7 1 53 25 123
2017 Full-time 25 25 20 14 10 5 0 53 26 4658
2017 Part-time 31 27 18 12 4 5 3 63 17 142
2014 Full-time 24 28 20 13 10 5 0 54 24 5017
2014 Part-time 26 30 16 13 6 7 1 61 21 138
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 21 43 36 4018
2020 Part-time 24 45 31 113
2019 Full-time 25 37 38 4329
2019 Part-time 18 40 42 123
2017 Full-time 23 41 36 4665
2017 Part-time 25 35 40 142
2014 Full-time 22 42 36 5016
2014 Part-time 28 47 26 138

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Full-time 19 41 29 4 4 3 859
2020 Part-time 19 26 14 5 33 2 27
2019 Full-time 14 32 30 4 14 5 1031
2019 Part-time 47 13 5 0 35 0 21
2017 Full-time 17 36 28 7 8 5 1076
2017 Part-time 30 12 3 3 40 13 34
2014 Full-time 16 37 26 11 9999 11 1076
2014 Part-time 22 24 7 19 9999 28 38
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 10 90 4014
2020 Part-time 3 97 113
2019 Full-time 12 88 4316
2019 Part-time 7 93 122

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 20 18 8 5 22 6 57 18 4004
2020 Part-time 23 26 12 2 2 23 12 76 6 113
2019 Full-time 17 20 20 9 7 19 6 51 22 4327
2019 Part-time 8 19 20 7 5 32 9 45 20 123
2017 Full-time 15 21 20 9 9 20 6 48 25 4666
2017 Part-time 17 23 14 10 4 23 9 60 20 142
2014 Full-time 18 22 19 9 8 19 5 52 23 5015
2014 Part-time 19 11 19 13 5 24 10 44 27 138

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 34 16 6 3 5 0 73 10 4006
2020 Part-time 37 34 11 6 1 11 0 80 7 113
2019 Full-time 32 33 17 7 5 5 1 69 13 4322
2019 Part-time 19 37 21 9 1 12 1 64 11 123
2017 Full-time 26 34 17 9 6 7 1 65 16 4663
2017 Part-time 24 36 18 6 2 11 2 70 9 142
2014 Full-time 30 34 17 7 5 6 1 68 13 5014
2014 Part-time 25 40 17 7 1 10 0 72 10 138
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 7 93 4009
2020 Part-time 4 96 113

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 20 19 4 3 27 5 61 10 4005
2020 Part-time 23 20 12 4 1 27 14 72 7 113
2019 Full-time 19 19 23 4 4 24 7 56 11 4315
2019 Part-time 9 16 23 6 1 37 9 45 13 120
2017 Full-time 17 19 22 4 4 28 6 55 12 4661
2017 Part-time 20 20 15 4 1 34 7 67 7 142
2014 Full-time 19 20 21 4 4 27 6 58 11 5015
2014 Part-time 19 15 19 4 2 31 9 58 10 138

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 33 17 4 3 8 1 74 7 4005
2020 Part-time 39 30 13 6 1 10 1 77 8 113
2019 Full-time 34 32 18 4 3 7 1 72 8 4322
2019 Part-time 23 41 17 5 1 11 1 72 8 121
2017 Full-time 29 33 18 5 4 10 1 71 9 4657
2017 Part-time 29 34 16 5 1 13 3 75 7 142
2014 Full-time 32 34 17 4 3 9 1 74 8 5011
2014 Part-time 26 39 14 4 1 15 1 77 6 138
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 26 22 13 12 0 1 52 25 4014
2020 Part-time 37 29 15 11 7 0 1 67 19 113

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 29 24 11 9 0 0 56 20 4002
2020 Part-time 22 24 25 16 13 0 0 46 29 113
2019 Full-time 19 29 23 14 15 0 1 48 29 4326
2019 Part-time 16 17 26 18 21 1 1 34 39 123
2017 Full-time 16 24 22 16 21 0 1 40 37 4661
2017 Part-time 16 18 25 17 24 0 1 35 41 142

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 29 26 15 10 0 0 48 26 4010
2020 Part-time 39 24 23 8 5 0 1 64 13 113
2019 Full-time 20 30 26 14 9 0 0 51 23 4322
2019 Part-time 29 30 22 15 3 1 0 59 18 122
2017 Full-time 17 28 27 16 11 0 1 46 27 4658
2017 Part-time 22 38 21 12 5 0 2 61 18 142

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 33 20 9 5 0 1 65 14 3993
2020 Part-time 48 25 17 6 2 1 1 75 8 113
2019 Full-time 30 33 21 10 5 0 1 64 15 4302
2019 Part-time 35 39 14 7 4 1 0 75 11 122
2017 Full-time 25 32 22 12 7 1 2 58 19 4645
2017 Part-time 27 37 22 7 4 0 4 66 12 140

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 26 23 14 12 0 1 50 26 3997
2020 Part-time 41 29 12 9 8 0 1 71 17 110
2019 Full-time 19 25 23 16 16 0 1 45 32 4300
2019 Part-time 24 31 20 16 6 1 1 57 22 121
2017 Full-time 17 24 23 19 16 1 2 41 35 4664
2017 Part-time 27 25 22 13 10 0 3 54 24 140

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 26 14 6 5 0 3 74 12 3974
2020 Part-time 61 25 7 2 2 0 4 89 4 112
2019 Full-time 48 26 12 6 4 0 4 77 10 4308
2019 Part-time 57 24 9 2 1 1 6 87 3 123
2017 Full-time 40 27 14 7 5 1 7 72 13 4648
2017 Part-time 42 26 12 5 3 0 12 77 9 141

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 30 23 11 9 0 0 56 20 4005
2020 Part-time 41 22 17 10 10 0 0 63 20 113
2019 Full-time 29 30 21 10 9 0 1 59 19 4322
2019 Part-time 29 33 20 13 3 1 1 63 16 123
2017 Full-time 24 30 24 13 9 0 0 55 22 4651
2017 Part-time 23 33 23 12 7 0 1 57 20 141

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 25 20 11 10 0 5 56 22 4001
2020 Part-time 32 22 16 11 11 2 6 59 24 113

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 35 20 7 4 1 1 68 11 4003
2020 Part-time 47 32 9 6 0 5 1 84 6 113
2019 Full-time 27 36 22 9 4 1 1 64 14 4312
2019 Part-time 29 36 21 11 1 1 1 67 12 123
2017 Full-time 24 34 23 11 6 1 1 59 17 4643
2017 Part-time 28 36 22 8 2 1 3 67 10 141

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 34 23 11 6 1 1 60 17 4003
2020 Part-time 37 35 20 5 1 2 1 74 6 113
2019 Full-time 23 32 24 13 7 1 1 55 20 4314
2019 Part-time 22 40 20 12 5 1 0 63 17 123
2017 Full-time 19 32 25 14 8 1 1 52 23 4645
2017 Part-time 29 30 25 9 2 1 4 62 12 141

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 33 19 10 5 0 0 65 15 4002
2020 Part-time 48 24 25 3 1 0 0 72 3 113
2019 Full-time 28 32 20 12 7 0 0 60 20 4309
2019 Part-time 26 35 23 13 2 1 0 61 15 123
2017 Full-time 22 34 22 13 8 0 1 57 21 4648
2017 Part-time 28 38 22 8 2 1 2 67 10 141

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 28 15 8 6 1 0 71 14 3977
2020 Part-time 61 24 13 1 0 0 1 86 1 112
2019 Full-time 38 29 15 9 7 0 1 68 16 4308
2019 Part-time 32 39 17 8 2 3 0 73 10 122

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 32 21 9 5 0 1 64 15 4004
2020 Part-time 33 36 22 4 5 0 0 70 9 113

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 32 23 12 8 0 0 57 21 4004
2020 Part-time 31 35 14 17 3 0 0 66 20 112
2019 Full-time 28 30 21 12 9 1 1 58 21 4295
2019 Part-time 31 32 18 11 7 1 0 64 18 122
2017 Full-time 24 33 22 12 8 1 1 57 20 4638
2017 Part-time 31 37 21 7 2 0 2 69 9 139

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 29 15 5 3 0 1 76 8 3989
2020 Part-time 51 31 12 4 3 0 0 82 6 113
2019 Full-time 50 27 13 6 3 0 1 78 9 4300
2019 Part-time 45 31 16 3 2 1 1 78 5 121
2017 Full-time 52 26 12 6 3 0 1 79 9 4663
2017 Part-time 56 25 7 7 2 0 3 84 9 142

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 37 21 8 4 0 0 67 13 3984
2020 Part-time 39 21 25 11 1 2 1 62 12 113

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 20 6 2 1 1 4 90 4 3984
2020 Part-time 73 18 4 2 0 1 3 94 2 113
2019 Full-time 69 15 6 2 2 1 6 89 4 4306
2019 Part-time 67 22 2 3 0 3 3 95 3 122
2017 Full-time 66 16 7 4 4 1 2 84 9 4661
2017 Part-time 74 15 4 2 2 1 3 92 4 142

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 12 5 3 3 1 2 89 5 3992
2020 Part-time 83 12 3 0 0 1 1 97 0 111
2019 Full-time 69 14 7 4 4 0 2 85 8 4315
2019 Part-time 77 12 4 3 1 3 1 92 4 121
2017 Full-time 49 29 11 5 3 0 1 80 9 4650
2017 Part-time 56 29 9 3 1 0 3 86 4 141

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 22 9 3 2 0 1 86 5 3984
2020 Part-time 74 15 6 1 0 0 5 93 1 113
2019 Full-time 51 28 11 5 3 0 1 81 8 4298
2019 Part-time 60 23 11 4 1 1 1 85 4 123
2017 Full-time 53 23 11 7 5 0 1 77 12 4652
2017 Part-time 63 18 9 7 1 0 3 83 8 141

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 18 8 4 4 0 1 83 8 3992
2020 Part-time 80 12 3 1 1 0 4 95 2 113
2019 Full-time 57 21 10 5 5 0 1 79 10 4295
2019 Part-time 66 20 7 5 0 1 0 88 5 122
2017 Full-time 49 14 6 2 1 0 27 87 5 4654
2017 Part-time 54 9 2 1 0 0 34 96 1 142

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 11 5 2 1 0 23 90 3 3998
2020 Part-time 69 3 0 0 0 0 28 100 0 113
2019 Full-time 55 12 5 2 1 1 24 89 4 4292
2019 Part-time 56 5 2 2 0 1 35 95 2 121
2017 Full-time 59 22 8 3 1 0 6 87 5 4634
2017 Part-time 61 25 2 0 1 1 10 97 1 142

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 21 7 2 1 0 3 89 3 4017
2020 Part-time 77 19 0 0 0 0 3 100 0 113
2019 Full-time 63 21 8 2 1 1 4 88 4 4296
2019 Part-time 67 19 5 1 0 1 7 93 1 123
2017 Full-time 56 20 9 5 6 1 3 79 11 4657
2017 Part-time 60 20 6 3 4 0 6 85 8 141

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 18 7 4 4 1 1 84 8 4006
2020 Part-time 61 22 6 3 5 0 3 86 8 113
2019 Full-time 62 18 8 4 6 0 2 82 11 4319
2019 Part-time 65 15 10 3 4 1 2 82 8 123
2017 Full-time 47 32 13 4 2 0 2 81 6 4654
2017 Part-time 44 36 15 3 0 0 1 81 3 141

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 33 15 5 2 0 1 77 8 4011
2020 Part-time 44 24 21 4 3 2 1 71 7 113
2019 Full-time 50 30 13 4 2 0 1 81 6 4309
2019 Part-time 45 34 17 1 1 1 0 80 3 122

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 41 24 8 4 0 0 64 12 4013
2020 Part-time 25 45 21 5 3 2 0 71 8 113

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 34 35 13 5 0 0 47 17 4015
2020 Part-time 20 44 28 6 1 0 0 65 7 113
2019 Full-time 16 34 34 12 4 0 0 50 16 4328
2019 Part-time 25 29 37 8 0 1 0 55 8 123
2017 Full-time 10 30 40 14 6 0 0 40 20 4671
2017 Part-time 16 34 41 8 0 1 0 51 8 142

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 20 41 21 9 0 0 31 29 4004
2020 Part-time 3 15 32 35 15 0 0 51 18 113
2019 Full-time 9 18 40 24 9 0 0 33 27 4299
2019 Part-time 2 17 39 22 19 1 1 41 19 120
2017 Full-time 8 19 42 22 9 0 1 31 27 4652
2017 Part-time 1 13 41 34 11 0 0 45 14 141

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 41 10 4 1 1 0 85 5 4006
2020 Part-time 40 44 9 3 1 3 0 87 4 113
2019 Full-time 33 41 15 6 3 2 0 75 9 4298
2019 Part-time 27 37 20 7 2 8 0 70 9 123
2017 Full-time 29 42 15 7 4 2 0 72 12 4659
2017 Part-time 24 48 14 7 0 5 2 77 8 142

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 35 14 9 4 2 0 72 14 4004
2020 Part-time 42 32 14 8 1 3 0 76 9 113

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 29 12 10 8 1 0 69 18 4008
2020 Part-time 46 32 7 11 4 1 0 79 15 112

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 28 13 4 3 3 1 79 8 4001
2020 Part-time 51 35 7 1 3 2 0 89 4 113

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 35 17 9 5 1 0 68 15 4016
2020 Part-time 47 26 15 9 2 0 0 73 11 112
2019 Full-time 23 36 19 13 8 1 0 60 21 4315
2019 Part-time 24 37 20 14 2 3 0 63 17 123
2017 Full-time 18 37 18 15 10 1 0 56 25 4659
2017 Part-time 22 38 23 12 2 2 1 62 15 142

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 43 11 10 2 0 0 76 12 4013
2020 Part-time 37 43 10 10 0 0 0 80 10 113

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 40 14 10 3 1 0 73 13 4003
2020 Part-time 34 43 15 8 1 0 0 77 8 112

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 42 16 7 2 1 1 75 9 3979
2020 Part-time 37 39 15 6 2 1 0 77 8 110

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 39 11 5 2 1 1 81 7 4008
2020 Part-time 45 43 9 1 0 1 1 89 1 112

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 21 6 1 1 10 4 91 2 4013
2020 Part-time 54 27 2 4 0 10 4 94 4 112

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 36 8 3 1 1 0 88 4 3998
2020 Part-time 48 37 7 6 1 1 0 86 7 113

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 30 9 6 4 1 0 80 11 3997
2020 Part-time 55 32 6 6 0 1 0 88 6 113

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 32 10 6 3 1 0 81 9 3993
2020 Part-time 57 32 5 5 1 0 0 89 6 111
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 9 91 3996
2020 Part-time 5 95 112

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 13 87 3987
2020 Part-time 11 89 112
2019 Full-time 17 83 4323
2019 Part-time 16 84 123
2017 Full-time 16 84 4660
2017 Part-time 15 85 142
2014 Full-time 14 86 5006
2014 Part-time 20 80 138

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 43 57 530
2020 Part-time 38 62 16

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 78 22 528
2020 Part-time 94 6 16
2019 Full-time 82 18 723
2019 Part-time 95 5 20
2017 Full-time 74 26 736
2017 Part-time 84 16 25
2014 Full-time 74 26 710
2014 Part-time 80 20 30

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 34 11 4 3 0 0 82 7 413
2020 Part-time 60 33 0 7 0 0 0 93 7 15
2019 Full-time 50 30 8 7 4 1 1 81 11 581
2019 Part-time 55 35 0 9 0 0 0 91 9 19
2017 Full-time 48 35 5 8 3 1 1 84 11 543
2017 Part-time 39 47 10 0 5 0 0 85 5 21
2014 Full-time 47 35 7 7 3 1 0 83 10 527
2014 Part-time 58 33 0 4 4 0 0 92 8 24

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 32 10 5 3 2 3 82 8 4007
2020 Part-time 44 33 15 4 1 1 1 79 6 113
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 45 21 1 58 42 4025
2020 Part-time 60 25 13 2 29 71 113

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 34 66 1323
2020 Part-time 32 68 62

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 18 18 22 29 1 4 27 54 1319
2020 Part-time 17 23 10 23 21 0 5 43 47 62

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 5 14 18 21 39 1 2 20 62 1320
2020 Part-time 12 19 14 17 37 0 1 32 54 62

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 21 13 7 7 2 9 70 16 4014
2020 Part-time 45 10 14 4 7 6 15 69 13 113
2019 Full-time 39 20 16 8 9 1 7 64 19 4276
2019 Part-time 38 18 15 7 9 3 11 64 19 122
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