2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	27	43	5	19	6	0	0	70	25	287
2020	Non-Indigenous	29	46	6	14	5	0	0	75	19	7523

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	74	13	5	4	2	0	1	88	7	286
2020	Non-Indigenous	73	19	4	2	2	0	1	93	3	7502
2017	Indigenous	60	23	8	5	2	1	0	84	7	270
2017	Non-Indigenous	62	24	6	3	2	1	1	89	6	6866
2014	Indigenous	63	24	6	3	2	1	1	88	5	335
2014	Non-Indigenous	62	25	6	3	2	1	1	89	6	8898

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	33	7	14	10	1	68	25	287
2020	Non-Indigenous	34	38	9	13	6	0	73	19	7499
2019	Indigenous	28	32	8	15	16	0	61	31	282
2019	Non-Indigenous	31	34	9	16	10	0	66	26	6890
2017	Indigenous	17	33	14	14	22	0	50	36	274
2017	Non-Indigenous	26	33	9	18	14	0	60	32	6873
2014	Indigenous	20	32	11	16	19	0	53	36	335
2014	Non-Indigenous	27	34	9	16	14	0	61	30	8895

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	24	31	15	18	10	0	1	56	29	286
2020	Non-Indigenous	24	37	13	17	8	0	0	62	25	7480
2019	Indigenous	16	36	12	19	16	0	0	52	36	281
2019	Non-Indigenous	18	37	14	20	11	0	0	55	31	6880
2018	Indigenous	13	36	11	21	18	0	0	49	40	253
2018	Non-Indigenous	13	41	12	21	13	0	0	53	34	5888
2017	Indigenous	10	36	10	19	25	0	0	46	44	272
2017	Non-Indigenous	12	32	13	23	20	0	0	44	43	6878
2014	Indigenous	11	33	9	26	20	1	1	44	47	335
2014	Non-Indigenous	12	32	14	23	18	0	0	45	42	8899

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	32	31	14	12	10	64	22	287
2020	Non-Indigenous	38	35	10	11	6	73	16	7458
2019	Indigenous	30	32	11	12	14	63	26	280
2019	Non-Indigenous	32	36	11	13	7	69	20	6855
2017	Indigenous	22	35	11	17	15	57	32	269
2017	Non-Indigenous	28	38	11	14	9	66	23	6858
2014	Indigenous	25	38	9	16	12	63	28	334
2014	Non-Indigenous	28	38	12	13	8	67	21	8894

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	36	25	11	13	15	0	0	61	28	286
2020	Non-Indigenous	37	30	12	11	10	0	0	67	21	7492
2019	Indigenous	27	28	11	14	19	1	0	56	34	281
2019	Non-Indigenous	32	32	12	12	12	0	0	64	24	6877
2018	Indigenous	23	33	16	15	13	0	0	56	29	252
2018	Non-Indigenous	28	33	14	13	12	0	0	61	25	5875
2017	Indigenous	22	29	13	14	21	0	0	52	35	274
2017	Non-Indigenous	26	31	13	13	16	0	0	57	29	6872
2014	Indigenous	22	31	12	17	17	0	0	54	34	335
2014	Non-Indigenous	25	31	15	14	14	0	1	57	29	8897

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	37	28	11	13	11	65	23	287
2020	Non-Indigenous	33	37	13	10	7	70	17	7511
2019	Indigenous	30	32	14	11	12	63	23	281
2019	Non-Indigenous	30	39	13	10	8	69	18	6910
2018	Indigenous	22	37	12	14	14	59	29	251
2018	Non-Indigenous	25	42	13	11	9	66	20	5846
2017	Indigenous	23	38	15	13	11	61	24	274
2017	Non-Indigenous	24	42	13	12	10	66	21	6874
2014	Indigenous	25	37	13	11	14	62	25	335
2014	Non-Indigenous	25	43	13	11	8	68	19	8902

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	24	32	12	12	20	56	32	287
2020	Non-Indigenous	26	32	15	14	12	59	26	7505
2019	Indigenous	17	30	13	18	22	47	39	282
2019	Non-Indigenous	21	32	16	16	15	53	31	6895
2018	Indigenous	14	21	19	20	26	35	46	252
2018	Non-Indigenous	16	30	17	18	19	46	37	5872
2017	Indigenous	12	26	15	18	27	39	46	274
2017	Non-Indigenous	14	30	16	19	20	45	39	6871
2014	Indigenous	14	25	17	17	27	39	44	335
2014	Non-Indigenous	14	30	17	19	19	45	38	8902

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	30	34	12	16	8	64	24	287
2020	Non-Indigenous	28	39	14	12	6	68	18	7448
2019	Indigenous	19	36	15	17	12	56	29	280
2019	Non-Indigenous	24	39	15	14	8	64	22	6866
2018	Indigenous	16	35	17	17	15	51	32	251
2018	Non-Indigenous	20	38	16	16	10	58	26	5886
2017	Indigenous	17	39	15	16	12	57	28	274
2017	Non-Indigenous	19	39	16	16	10	58	26	6872

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	39	33	12	9	7	0	72	16	285
2020	Non-Indigenous	38	37	12	8	5	0	75	13	7477
2019	Indigenous	32	31	14	10	12	0	63	23	282
2019	Non-Indigenous	32	39	13	9	7	0	71	16	6849
2018	Indigenous	30	33	15	11	10	0	64	21	253
2018	Non-Indigenous	30	42	13	9	6	0	71	16	5860
2017	Indigenous	25	36	14	10	14	0	62	24	274
2017	Non-Indigenous	26	39	14	11	9	1	65	20	6866
2014	Indigenous	24	36	14	10	15	1	61	25	335
2014	Non-Indigenous	27	38	15	10	8	1	66	19	8898

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	25	33	9	11	22	58	33	288
2020	Non-Indigenous	27	33	14	13	13	60	26	7486
2019	Indigenous	22	25	15	14	23	47	38	282
2019	Non-Indigenous	23	32	16	15	14	55	29	6870
2018	Indigenous	16	25	19	18	22	41	40	251
2018	Non-Indigenous	17	33	16	17	17	50	35	5844
2017	Indigenous	15	22	17	19	27	37	46	274
2017	Non-Indigenous	16	30	16	17	21	46	38	6876

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	51	28	8	7	5	80	12	285
2020	Non-Indigenous	49	33	10	4	3	82	8	7451
2019	Indigenous	50	29	10	6	6	79	12	277
2019	Non-Indigenous	47	34	11	5	3	81	8	6841
2018	Indigenous	44	32	12	5	6	76	11	249
2018	Non-Indigenous	44	37	10	5	3	81	9	5820
2017	Indigenous	47	31	11	5	6	78	11	271
2017	Non-Indigenous	44	36	11	5	3	81	9	6849
2014	Indigenous	49	28	12	5	6	78	10	334
2014	Non-Indigenous	53	31	10	3	3	84	6	8897

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	26	15	16	15	54	31	287
2020	Non-Indigenous	27	35	14	12	11	62	24	7467
2019	Indigenous	21	29	11	16	22	50	38	282
2019	Non-Indigenous	22	35	15	15	13	57	29	6874
2018	Indigenous	15	32	9	17	27	47	44	253
2018	Non-Indigenous	18	34	15	17	17	51	34	5837
2017	Indigenous	13	35	10	21	21	48	42	271
2017	Non-Indigenous	16	34	14	18	17	51	35	6843
2014	Indigenous	13	32	9	19	27	45	46	335
2014	Non-Indigenous	14	34	15	18	18	49	36	8905

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	34	24	14	12	16	0	58	28	287
2020	Non-Indigenous	31	32	16	11	11	0	62	22	7494
2019	Indigenous	25	29	11	15	19	0	55	34	280
2019	Non-Indigenous	26	30	17	14	13	0	56	27	6889
2018	Indigenous	17	33	11	15	23	0	50	39	252
2018	Non-Indigenous	20	31	17	15	16	0	51	32	5806
2017	Indigenous	18	26	14	20	21	0	44	42	271
2017	Non-Indigenous	20	30	18	17	16	0	50	33	6845
2014	Indigenous	17	29	14	19	20	1	47	39	335
2014	Non-Indigenous	19	32	17	15	16	0	51	32	8897

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	31	34	13	12	10	0	65	22	282
2020	Non-Indigenous	28	38	16	11	6	0	67	17	7415
2019	Indigenous	21	34	15	12	17	1	55	29	277
2019	Non-Indigenous	24	37	17	13	8	0	61	22	6791
2018	Indigenous	19	26	18	20	17	0	45	37	250
2018	Non-Indigenous	20	32	19	16	13	0	52	29	5833
2017	Indigenous	18	31	12	16	21	1	50	38	269
2017	Non-Indigenous	19	33	18	17	13	0	52	30	6843
2014	Indigenous	21	27	17	17	18	0	48	35	334
2014	Non-Indigenous	19	35	18	15	13	0	53	28	8899

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	42	32	11	9	5	74	15	287
2020	Non-Indigenous	40	37	12	7	4	78	11	7507
2019	Indigenous	38	36	11	9	7	73	16	281
2019	Non-Indigenous	36	39	12	8	5	75	12	6904
2018	Indigenous	33	36	14	11	7	68	18	253
2018	Non-Indigenous	31	41	14	8	5	73	13	5851
2017	Indigenous	28	34	18	12	8	62	20	270
2017	Non-Indigenous	29	41	14	9	6	70	15	6839
2014	Indigenous	35	32	15	10	8	67	18	335
2014	Non-Indigenous	33	40	13	7	6	74	13	8902

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	37	34	15	6	5	0	1	73	12	287
2020	Non-Indigenous	40	33	15	6	4	0	1	74	11	7456
2019	Indigenous	36	35	18	6	4	0	1	71	10	279
2019	Non-Indigenous	38	33	17	6	5	0	1	71	11	6862
2018	Indigenous	32	31	21	9	7	0	0	63	16	254
2018	Non-Indigenous	35	33	17	8	5	0	1	70	13	5879
2017	Indigenous	32	31	21	7	5	1	3	65	13	274
2017	Non-Indigenous	37	34	16	7	4	0	2	73	11	6879
2014	Indigenous	30	33	17	12	6	0	2	64	18	335
2014	Non-Indigenous	33	33	19	8	5	0	1	67	13	8904

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	16	28	30	15	8	1	1	24	46	288
2020	Non-Indigenous	14	26	33	17	7	1	1	25	41	7514
2019	Indigenous	22	26	26	18	7	0	0	25	49	282
2019	Non-Indigenous	15	28	31	16	8	1	1	24	44	6899
2018	Indigenous	18	29	35	13	4	0	1	17	48	252
2018	Non-Indigenous	18	31	31	13	5	1	1	19	50	5850
2017	Indigenous	23	29	29	10	4	2	4	15	54	273
2017	Non-Indigenous	19	28	32	12	6	1	2	18	49	6849
2014	Indigenous	19	32	33	12	2	1	1	14	53	334
2014	Non-Indigenous	19	31	31	12	5	1	2	17	51	8893

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	17	22	29	15	14	2	0	30	40	287
2020	Non-Indigenous	16	21	27	22	12	1	1	35	38	7480
2019	Indigenous	27	22	26	14	9	1	0	24	50	282
2019	Non-Indigenous	21	25	25	16	11	2	1	27	47	6886
2018	Indigenous	26	32	22	14	5	0	1	19	58	252
2018	Non-Indigenous	26	27	25	13	7	1	1	20	55	5834
2017	Indigenous	26	26	28	9	7	1	3	17	54	274
2017	Non-Indigenous	25	27	25	12	7	2	2	19	55	6846
2014	Indigenous	26	28	26	13	4	1	2	18	55	335
2014	Non-Indigenous	25	28	26	12	6	2	2	18	55	8890

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	22	26	23	13	13	1	2	27	50	285
2020	Non-Indigenous	20	24	29	16	8	1	2	25	45	7476
2019	Indigenous	23	21	30	16	7	2	2	24	45	281
2019	Non-Indigenous	24	26	24	14	8	2	2	23	52	6891
2018	Indigenous	28	28	23	12	5	1	3	18	58	251
2018	Non-Indigenous	27	27	24	11	6	2	2	18	57	5828
2017	Indigenous	27	26	23	13	6	2	4	19	57	273
2017	Non-Indigenous	26	26	24	12	6	2	4	19	56	6858
2014	Indigenous	27	24	25	14	5	1	3	19	54	334
2014	Non-Indigenous	27	27	25	11	5	2	3	17	57	8883

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	11	15	25	25	19	1	3	46	27	284
2020	Non-Indigenous	9	13	29	30	16	1	3	47	23	7489
2019	Indigenous	8	12	31	31	15	1	2	48	21	279
2019	Non-Indigenous	10	15	27	27	16	1	3	45	27	6854
2018	Indigenous	12	15	33	28	8	1	2	37	29	251
2018	Non-Indigenous	12	16	30	26	12	1	3	39	29	5816
2017	Indigenous	11	17	26	28	10	2	7	41	31	269
2017	Non-Indigenous	13	16	27	24	12	2	6	39	32	6822
2014	Indigenous	16	17	24	25	12	2	4	39	35	334
2014	Non-Indigenous	16	18	28	22	10	1	4	34	36	8868

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	21	24	26	15	14	0	0	29	45	287
2020	Non-Indigenous	18	21	28	19	12	1	2	32	40	7498
2019	Indigenous	31	21	23	11	11	1	1	23	53	282
2019	Non-Indigenous	26	24	23	15	10	1	2	25	52	6891
2018	Indigenous	39	24	21	10	3	0	2	14	65	249
2018	Non-Indigenous	34	26	22	10	6	1	1	17	61	5847
2017	Indigenous	39	21	20	12	4	1	3	16	63	273
2017	Non-Indigenous	34	25	21	10	7	1	3	18	61	6850
2014	Indigenous	35	27	20	11	5	1	2	16	64	335
2014	Non-Indigenous	33	27	22	10	5	1	2	16	61	8885

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	15	17	29	16	19	3	2	36	33	287
2020	Non-Indigenous	11	16	27	26	15	3	2	43	29	7466
2019	Indigenous	22	21	27	18	10	2	1	28	44	281
2019	Non-Indigenous	18	21	26	19	12	3	2	32	41	6864
2018	Indigenous	27	19	27	15	8	2	2	23	49	251
2018	Non-Indigenous	22	22	25	18	9	2	2	28	46	5817
2017	Indigenous	20	18	25	21	10	2	4	33	41	272
2017	Non-Indigenous	20	20	25	18	10	3	4	30	43	6846
2014	Indigenous	18	21	25	20	9	1	5	31	42	334
2014	Non-Indigenous	16	20	27	21	11	2	4	34	38	8885

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	22	21	25	16	11	2	1	29	45	287
2020	Non-Indigenous	19	23	29	17	9	2	2	26	43	7478
2019	Indigenous	28	25	24	12	8	1	1	21	54	280
2019	Non-Indigenous	22	25	27	14	9	2	2	23	49	6881
2018	Indigenous	31	25	26	10	7	0	1	17	57	252
2018	Non-Indigenous	26	26	27	11	6	2	2	17	55	5839
2017	Indigenous	28	24	29	9	4	2	5	14	55	274
2017	Non-Indigenous	25	25	28	11	6	2	3	18	53	6848
2014	Indigenous	28	22	29	14	2	2	3	17	52	334
2014	Non-Indigenous	25	26	28	11	5	2	3	17	53	8886

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	20	21	26	21	11	0	0	33	41	287
2020	Non-Indigenous	14	21	34	21	9	0	1	30	35	7510
2019	Indigenous	31	23	30	11	4	0	1	16	54	282
2019	Non-Indigenous	23	26	30	13	7	1	1	21	49	6904

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	21	25	14	14	18	4	3	50	35	288
2020	Non-Indigenous	23	28	18	12	11	4	3	55	25	7502
2019	Indigenous	18	22	20	18	18	3	2	42	37	279
2019	Non-Indigenous	22	28	17	14	13	3	2	53	29	6883
2018	Indigenous	12	26	23	17	19	2	1	39	37	254
2018	Non-Indigenous	14	31	20	15	16	3	2	47	32	5849
2017	Indigenous	15	22	20	17	21	3	1	39	40	274
2017	Non-Indigenous	17	28	18	15	16	3	3	48	34	6871
2014	Indigenous	20	26	19	17	15	2	1	47	33	335
2014	Non-Indigenous	23	30	17	13	12	3	2	56	26	8902

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	22	9	15	18	0	0	58	33	284
2020	Non-Indigenous	40	28	10	12	10	1	0	68	22	7479
2019	Indigenous	30	22	8	19	20	1	0	53	39	282
2019	Non-Indigenous	35	29	11	13	11	0	0	64	24	6884
2018	Indigenous	22	26	16	17	19	0	0	48	36	251
2018	Non-Indigenous	28	30	12	15	14	1	0	59	29	5836
2017	Indigenous	23	24	14	15	24	1	0	47	39	274
2017	Non-Indigenous	29	29	12	15	14	1	1	58	30	6864
2014	Indigenous	29	26	13	15	16	1	0	55	31	335
2014	Non-Indigenous	34	30	11	13	12	1	0	64	25	8899

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	38	30	9	14	7	1	69	21	285
2020	Non-Indigenous	44	33	9	8	5	0	78	13	7476
2019	Indigenous	31	31	13	14	11	1	62	25	282
2019	Non-Indigenous	37	36	11	10	6	0	73	17	6886
2018	Indigenous	27	37	13	14	9	0	64	23	253
2018	Non-Indigenous	31	39	13	11	7	0	70	17	5833
2017	Indigenous	22	35	14	14	15	0	57	29	272
2017	Non-Indigenous	26	40	13	13	7	0	67	20	6872
2014	Indigenous	27	37	13	13	10	0	63	23	334
2014	Non-Indigenous	30	43	12	10	6	0	72	16	8893

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	32	36	14	9	7	1	1	70	16	285
2020	Non-Indigenous	38	37	14	6	4	1	0	75	11	7443
2019	Indigenous	26	33	14	13	12	1	0	60	25	280
2019	Non-Indigenous	32	38	16	7	5	1	0	72	12	6896
2018	Indigenous	18	40	22	10	9	0	0	58	20	252
2018	Non-Indigenous	26	42	18	8	5	1	0	68	13	5839

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	22	12	8	12	3	3	66	22	285
2020	Non-Indigenous	45	26	12	5	6	5	2	76	12	7503

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	39	22	14	8	10	1	5	66	20	287
2020	Non-Indigenous	43	26	16	6	5	1	4	72	12	7499
2019	Indigenous	31	25	22	7	11	1	3	59	18	281
2019	Non-Indigenous	36	28	18	7	6	1	4	67	14	6908

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	39	23	11	12	13	1	0	63	26	287
2020	Non-Indigenous	39	30	12	9	8	0	1	70	18	7499
2019	Indigenous	31	27	15	12	14	1	0	58	26	282
2019	Non-Indigenous	33	30	15	11	10	0	0	64	21	6900
2018	Indigenous	26	29	16	16	13	0	0	55	29	250
2018	Non-Indigenous	28	33	15	13	11	0	0	62	24	5823
2017	Indigenous	29	29	13	13	16	1	0	58	29	274
2017	Non-Indigenous	26	35	14	13	11	1	0	62	24	6882
2014	Indigenous	32	29	16	13	10	0	0	61	23	335
2014	Non-Indigenous	28	35	14	12	10	0	0	63	22	8900

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	17	14	7	13	2	1	65	21	285
2020	Non-Indigenous	43	24	15	7	8	1	2	69	16	7492

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	41	22	14	11	12	1	0	64	23	287
2020	Non-Indigenous	42	30	11	8	7	1	1	73	15	7499
2019	Indigenous	32	29	13	10	15	1	0	62	26	282
2019	Non-Indigenous	35	31	13	11	8	0	1	67	19	6860
2018	Indigenous	26	31	14	18	11	0	0	57	29	248
2018	Non-Indigenous	31	33	13	12	10	0	0	65	22	5796
2017	Indigenous	32	29	12	9	17	1	0	61	27	274
2017	Non-Indigenous	30	33	13	13	10	1	0	64	23	6868
2014	Indigenous	33	30	13	14	9	0	0	64	23	334
2014	Non-Indigenous	30	34	13	12	9	1	0	65	22	8902

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	41	59	288
2020	Non-Indigenous	35	65	7520

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	42	15	10	6	9	3	14	69	18	288
2020	Non-Indigenous	44	18	10	5	6	5	13	75	13	7501

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	48	21	11	7	11	0	2	71	18	288
2020	Non-Indigenous	49	26	10	7	7	0	1	75	14	7512
2019	Indigenous	40	23	9	13	14	1	0	63	28	281
2019	Non-Indigenous	40	29	13	9	8	0	0	69	18	6902
2018	Indigenous	36	22	16	12	14	0	0	57	26	250
2018	Non-Indigenous	35	29	14	11	11	0	0	64	22	5818
2017	Indigenous	37	27	13	7	16	0	0	64	22	272
2017	Non-Indigenous	36	28	14	10	10	0	0	65	21	6861
2014	Indigenous	39	23	17	10	10	1	0	63	20	335
2014	Non-Indigenous	36	30	14	10	10	0	0	66	20	8893

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	27	21	15	12	21	4	50	35	288
2020	Non-Indigenous	27	26	16	11	13	7	58	25	7513
2019	Indigenous	23	25	14	13	22	4	49	36	281
2019	Non-Indigenous	21	28	17	13	15	5	52	29	6899
2018	Indigenous	16	22	16	15	26	5	40	43	254
2018	Non-Indigenous	15	26	19	16	19	5	44	36	5880
2017	Indigenous	18	17	19	13	28	5	37	43	274
2017	Non-Indigenous	14	25	19	16	20	6	42	38	6879
2014	Indigenous	15	24	18	16	24	4	41	41	335
2014	Non-Indigenous	15	27	19	15	18	7	45	35	8898

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	24	22	14	14	24	1	46	39	288
2020	Non-Indigenous	23	28	16	15	17	2	51	32	7496
2019	Indigenous	20	22	16	16	25	1	43	41	280
2019	Non-Indigenous	18	26	17	17	20	2	45	38	6887
2018	Indigenous	13	19	14	17	36	1	32	54	253
2018	Non-Indigenous	12	22	17	20	27	2	35	48	5868
2017	Indigenous	14	14	17	22	32	1	29	54	274
2017	Non-Indigenous	11	22	16	20	29	2	33	50	6877
2014	Indigenous	11	18	17	20	33	1	29	53	335
2014	Non-Indigenous	11	22	18	21	25	2	35	47	8901

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	18	19	16	18	26	3	38	45	287
2020	Non-Indigenous	16	25	18	18	18	4	44	38	7487
2019	Indigenous	15	17	17	19	30	2	32	50	279
2019	Non-Indigenous	13	22	19	20	23	4	36	45	6880
2018	Indigenous	8	16	15	22	36	3	25	60	253
2018	Non-Indigenous	9	18	19	23	29	3	27	54	5853
2017	Indigenous	10	14	13	23	34	5	25	60	274
2017	Non-Indigenous	8	17	18	23	30	4	26	56	6868
2014	Indigenous	7	18	16	23	34	3	25	58	335
2014	Non-Indigenous	7	19	18	24	28	4	27	54	8897

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	15	25	18	16	25	1	41	41	286
2020	Non-Indigenous	17	28	16	18	18	2	46	37	7508
2019	Indigenous	13	17	17	23	28	1	30	52	280
2019	Non-Indigenous	13	24	17	20	24	2	37	45	6891
2018	Indigenous	7	19	14	21	38	1	27	59	254
2018	Non-Indigenous	8	21	16	23	29	2	30	53	5870
2017	Indigenous	9	17	14	22	33	3	28	57	271
2017	Non-Indigenous	8	22	16	21	30	3	31	53	6870
2014	Indigenous	10	20	14	18	36	2	30	56	335
2014	Non-Indigenous	8	23	17	23	26	2	32	50	8895

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	31	22	12	8	9	14	4	66	20	285
2020	Non-Indigenous	37	20	12	6	7	14	4	70	16	7510
2019	Indigenous	40	15	8	7	8	16	4	70	20	282
2019	Non-Indigenous	37	20	12	7	7	14	3	69	17	6911

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	23	38	12	15	10	1	62	26	287
2020	Non-Indigenous	21	40	19	12	7	1	62	20	7502
2019	Indigenous	21	34	18	15	9	2	57	24	282
2019	Non-Indigenous	18	37	20	15	9	1	56	24	6891
2018	Indigenous	15	31	21	19	13	0	46	32	252
2018	Non-Indigenous	14	37	21	17	12	1	50	29	5859
2017	Indigenous	18	29	19	14	18	1	48	32	274
2017	Non-Indigenous	15	35	20	16	13	1	51	29	6865
2014	Indigenous	18	32	21	14	14	2	51	28	334
2014	Non-Indigenous	17	38	20	12	10	1	57	23	8905

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	13	23	20	22	20	2	0	37	43	287
2020	Non-Indigenous	13	28	20	23	14	2	0	42	38	7457
2019	Indigenous	8	25	16	25	24	2	1	33	50	281
2019	Non-Indigenous	8	23	20	25	21	2	0	32	48	6864

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	26	35	14	13	10	1	1	62	24	287
2020	Non-Indigenous	27	36	15	11	8	2	1	65	19	7498
2019	Indigenous	25	28	15	15	15	1	1	54	30	282
2019	Non-Indigenous	24	36	16	12	9	2	1	62	22	6880
2018	Indigenous	24	29	18	17	11	1	0	53	28	253
2018	Non-Indigenous	21	40	16	12	9	1	1	62	21	5867
2017	Indigenous	26	33	14	11	13	3	0	61	25	273
2017	Non-Indigenous	26	39	14	10	8	2	1	67	19	6860
2014	Indigenous	27	38	11	14	8	2	1	67	22	335
2014	Non-Indigenous	29	38	13	10	7	3	1	69	18	8900

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	23	29	15	17	14	1	54	31	285
2020	Non-Indigenous	24	35	20	11	8	1	60	20	7487
2019	Indigenous	21	30	20	15	14	1	51	29	280
2019	Non-Indigenous	20	35	21	12	10	1	56	23	6876
2018	Indigenous	15	28	26	17	14	0	43	31	250
2018	Non-Indigenous	17	35	23	13	12	1	52	25	5857

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	13	20	14	15	30	5	2	36	48	287
2020	Non-Indigenous	18	23	17	16	18	7	2	45	37	7496
2019	Indigenous	13	21	12	21	27	4	2	36	51	282
2019	Non-Indigenous	16	23	17	16	21	6	2	41	40	6891
2018	Indigenous	12	17	16	23	30	2	0	30	54	253
2018	Non-Indigenous	12	23	19	17	23	5	1	37	43	5864
2017	Indigenous	13	13	14	24	31	3	2	27	58	274
2017	Non-Indigenous	13	22	16	19	22	6	2	38	44	6862
2014	Indigenous	14	17	15	21	27	5	2	33	51	335
2014	Non-Indigenous	12	23	16	18	23	7	2	38	44	8902

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	18	22	12	19	24	3	2	42	45	287
2020	Non-Indigenous	18	28	19	17	17	2	0	46	35	7495
2019	Indigenous	13	22	15	22	28	0	0	34	50	282
2019	Non-Indigenous	14	24	18	19	22	2	0	40	42	6881
2018	Indigenous	10	13	17	22	37	1	0	24	59	253
2018	Non-Indigenous	9	22	18	22	27	1	0	32	50	5870
2017	Indigenous	8	18	16	22	34	1	0	27	56	273
2017	Non-Indigenous	9	21	16	24	28	2	0	30	53	6874
2014	Indigenous	10	21	15	19	32	3	0	32	53	334
2014	Non-Indigenous	10	22	18	22	26	2	0	33	49	8896

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	15	21	13	14	31	5	2	39	48	285
2020	Non-Indigenous	18	25	15	17	21	2	2	45	40	7512
2019	Indigenous	15	25	11	14	34	0	1	40	48	281
2019	Non-Indigenous	15	23	16	17	26	2	2	40	44	6912
2018	Indigenous	10	17	15	15	40	1	2	28	57	253
2018	Non-Indigenous	11	22	16	20	30	1	1	33	51	5863
2017	Indigenous	11	13	12	17	42	2	3	26	62	273
2017	Non-Indigenous	10	20	14	20	32	2	2	31	54	6873
2014	Indigenous	10	21	12	18	35	1	2	32	55	333
2014	Non-Indigenous	11	22	15	20	29	2	2	34	51	8902

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	22	13	9	10	1	2	67	20	288
2020	Non-Indigenous	45	23	15	7	5	1	4	71	13	7520
2019	Indigenous	38	24	19	9	6	0	3	64	16	281
2019	Non-Indigenous	41	24	17	7	6	1	4	68	14	6894

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	33	20	17	14	12	1	2	55	28	287
2020	Non-Indigenous	37	23	18	10	8	1	3	63	18	7511
2019	Indigenous	28	22	18	13	15	0	3	52	29	281
2019	Non-Indigenous	32	23	20	11	9	1	3	58	21	6886

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	55	10	12	6	10	3	3	70	17	288
2020	Non-Indigenous	67	11	6	4	5	3	4	84	9	7487
2019	Indigenous	55	15	10	5	10	2	3	74	16	281
2019	Non-Indigenous	64	12	7	3	5	4	5	83	9	6880

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	60	11	6	5	10	1	7	78	16	287
2020	Non-Indigenous	68	11	5	3	4	2	8	87	7	7497
2019	Indigenous	62	10	7	2	7	2	10	81	11	281
2019	Non-Indigenous	68	9	5	3	4	3	9	86	8	6885

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	16	36	16	14	13	5	54	29	287
2020	Non-Indigenous	18	38	19	14	9	3	57	23	7502
2019	Indigenous	16	27	18	21	16	1	43	38	282
2019	Non-Indigenous	14	34	22	16	11	3	49	28	6901
2018	Indigenous	9	26	22	16	25	2	36	42	253
2018	Non-Indigenous	10	28	25	17	17	2	39	35	5872
2017	Indigenous	10	21	22	20	26	1	31	46	271
2017	Non-Indigenous	9	26	23	19	18	4	37	39	6870

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	25	27	14	18	14	1	53	33	285
2020	Non-Indigenous	27	36	17	11	7	2	64	19	7462
2019	Indigenous	25	28	16	15	14	1	54	30	278
2019	Non-Indigenous	24	36	18	12	9	2	61	20	6859
2018	Indigenous	20	29	22	17	9	2	50	27	249
2018	Non-Indigenous	23	39	19	10	7	2	63	18	5858
2017	Indigenous	20	31	16	15	16	2	52	31	273
2017	Non-Indigenous	22	38	19	10	8	2	61	19	6872
2014	Indigenous	24	34	17	12	11	3	60	23	335
2014	Non-Indigenous	28	36	17	9	7	3	65	16	8902

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	27	18	11	9	6	1	59	21	287
2020	Non-Indigenous	31	34	18	7	5	4	1	68	13	7491
2019	Indigenous	28	31	20	9	12	0	0	59	20	279
2019	Non-Indigenous	29	34	19	7	6	4	1	66	14	6880
2018	Indigenous	23	30	23	12	10	2	0	54	22	250
2018	Non-Indigenous	26	35	22	7	6	3	1	64	13	5860
2017	Indigenous	24	28	20	7	16	3	1	55	24	274
2017	Non-Indigenous	23	33	22	7	8	5	1	59	17	6867
2014	Indigenous	26	32	19	9	9	5	0	61	19	335
2014	Non-Indigenous	31	33	18	6	6	5	1	69	12	8894

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	29	19	8	8	7	1	61	18	287
2020	Non-Indigenous	30	34	19	7	5	5	1	68	12	7507

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	34	27	12	12	12	2	2	63	25	285
2020	Non-Indigenous	37	31	13	7	7	4	2	72	14	7491

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	34	27	13	13	12	0	62	25	286
2020	Non-Indigenous	39	33	12	8	7	0	73	15	7487
2019	Indigenous	30	28	14	13	15	0	58	28	282
2019	Non-Indigenous	32	36	14	10	8	0	68	18	6896
2018	Indigenous	21	32	17	14	16	0	53	30	250
2018	Non-Indigenous	25	37	17	11	9	0	62	21	5846
2017	Indigenous	19	31	16	13	20	0	51	33	273
2017	Non-Indigenous	24	37	15	12	12	0	61	24	6876
2014	Indigenous	27	30	15	11	15	1	57	27	334
2014	Non-Indigenous	28	36	14	11	10	0	65	21	8900

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	27	24	16	12	21	0	51	33	287
2020	Non-Indigenous	28	30	18	13	11	0	58	24	7484
2019	Indigenous	23	24	17	16	20	0	47	36	280
2019	Non-Indigenous	23	28	19	14	14	1	52	29	6887
2018	Indigenous	16	23	18	19	24	0	38	44	247
2018	Non-Indigenous	16	27	22	17	17	0	43	35	5849
2017	Indigenous	15	21	16	19	28	1	36	48	273
2017	Non-Indigenous	15	26	20	18	20	1	41	38	6866
2014	Indigenous	16	24	17	18	24	1	41	42	335
2014	Non-Indigenous	17	31	19	17	16	1	48	33	8900

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	26	24	16	15	18	0	51	33	285
2020	Non-Indigenous	26	33	16	14	11	0	59	24	7439
2019	Indigenous	22	22	20	18	17	0	44	36	280
2019	Non-Indigenous	22	30	18	16	14	0	52	30	6869
2018	Indigenous	15	23	18	21	23	0	38	44	248
2018	Non-Indigenous	15	29	20	19	17	0	44	36	5831
2017	Indigenous	14	24	15	21	25	1	39	46	274
2017	Non-Indigenous	14	27	18	20	19	0	42	40	6865
2014	Indigenous	14	25	17	19	25	1	39	44	335
2014	Non-Indigenous	16	31	18	18	16	0	47	35	8899

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	25	21	20	14	17	3	1	48	32	287
2020	Non-Indigenous	29	25	18	14	12	3	0	55	26	7498
2019	Indigenous	24	19	15	16	24	2	0	44	40	282
2019	Non-Indigenous	23	24	18	16	15	3	0	49	32	6900
2018	Indigenous	16	17	23	17	25	1	0	34	43	248
2018	Non-Indigenous	19	23	20	18	18	3	0	43	37	5859
2017	Indigenous	16	17	12	22	26	6	1	36	52	274
2017	Non-Indigenous	17	23	18	17	21	4	0	41	40	6865
2014	Indigenous	18	17	16	16	30	2	0	36	47	335
2014	Non-Indigenous	19	24	19	17	17	4	0	45	35	8902

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indigenous	30	31	38	286
2020	Non-Indigenous	26	38	36	7530
2019	Indigenous	31	32	37	281
2019	Non-Indigenous	29	35	36	6911
2018	Indigenous	32	31	38	254
2018	Non-Indigenous	29	35	36	5889
2017	Indigenous	30	33	37	273
2017	Non-Indigenous	29	35	37	6870
2014	Indigenous	31	32	38	334
2014	Non-Indigenous	27	37	36	8900

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indigenous	24	30	28	7	3	8	90
2020	Non-Indigenous	19	36	29	5	5	6	1947
2019	Indigenous	14	30	27	12	10	6	85
2019	Non-Indigenous	17	30	28	6	13	5	1996
2018	Indigenous	13	40	24	16	3	3	82
2018	Non-Indigenous	18	30	35	6	6	5	1713
2017	Indigenous	14	27	35	11	6	6	81
2017	Non-Indigenous	16	25	38	9	6	6	2009
2014	Indigenous	9	31	36	13	9999	11	105
2014	Non-Indigenous	13	38	32	8	9999	8	2490

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	26	74	287
2020	Non-Indigenous	16	84	7518
2019	Indigenous	28	72	280
2019	Non-Indigenous	19	81	6898
2018	Indigenous	32	68	254
2018	Non-Indigenous	22	78	5884

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	58	42	72
2020	Non-Indigenous	53	47	1119
2019	Indigenous	56	44	74
2019	Non-Indigenous	57	43	1251
2018	Indigenous	51	49	80
2018	Non-Indigenous	54	46	1240

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	59	41	72
2020	Non-Indigenous	66	34	1119
2019	Indigenous	70	30	74
2019	Non-Indigenous	64	36	1251
2018	Indigenous	70	30	80
2018	Non-Indigenous	67	33	1240

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	11	89	72
2020	Non-Indigenous	10	90	1119
2019	Indigenous	10	90	74
2019	Non-Indigenous	8	92	1251
2018	Indigenous	13	87	80
2018	Non-Indigenous	8	92	1240

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	9	91	72
2020	Non-Indigenous	4	96	1119
2019	Indigenous	10	90	74
2019	Non-Indigenous	4	96	1251
2018	Indigenous	9	91	80
2018	Non-Indigenous	5	95	1240

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indigenous	6	94	80
2018	Non-Indigenous	3	97	1240

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	21	79	72
2020	Non-Indigenous	16	84	1119
2019	Indigenous	18	82	74
2019	Non-Indigenous	17	83	1251
2018	Indigenous	22	78	80
2018	Non-Indigenous	19	81	1240

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	44	56	72
2020	Non-Indigenous	41	59	1119
2019	Indigenous	40	60	73
2019	Non-Indigenous	41	59	1240
2018	Indigenous	49	51	81
2018	Non-Indigenous	41	59	1240

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	33	67	72
2020	Non-Indigenous	37	63	1119
2019	Indigenous	40	60	73
2019	Non-Indigenous	37	63	1240
2018	Indigenous	36	64	81
2018	Non-Indigenous	39	61	1240

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	60	40	72
2020	Non-Indigenous	51	49	1119
2019	Indigenous	67	33	73
2019	Non-Indigenous	52	48	1240
2018	Indigenous	54	46	81
2018	Non-Indigenous	50	50	1240

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	49	51	72
2020	Non-Indigenous	43	57	1119
2019	Indigenous	45	55	73
2019	Non-Indigenous	43	57	1240
2018	Indigenous	44	56	81
2018	Non-Indigenous	42	58	1240

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	37	63	72
2020	Non-Indigenous	32	68	1119
2019	Indigenous	42	58	73
2019	Non-Indigenous	34	66	1240
2018	Indigenous	39	61	81
2018	Non-Indigenous	35	65	1240

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	69	31	72
2020	Non-Indigenous	55	45	1119
2019	Indigenous	54	46	73
2019	Non-Indigenous	54	46	1240
2018	Indigenous	60	40	81
2018	Non-Indigenous	55	45	1240

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	46	54	72
2020	Non-Indigenous	41	59	1119
2019	Indigenous	46	54	73
2019	Non-Indigenous	41	59	1240
2018	Indigenous	43	57	81
2018	Non-Indigenous	41	59	1240

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	17	83	72
2020	Non-Indigenous	9	91	1119
2019	Indigenous	16	84	73
2019	Non-Indigenous	11	89	1240
2018	Indigenous	13	87	81
2018	Non-Indigenous	11	89	1240

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	16	84	72
2020	Non-Indigenous	14	86	1119
2019	Indigenous	15	85	73
2019	Non-Indigenous	13	87	1240
2018	Indigenous	21	79	81
2018	Non-Indigenous	11	89	1240

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	58	42	72
2020	Non-Indigenous	56	44	1119
2019	Indigenous	68	32	73
2019	Non-Indigenous	58	42	1240
2018	Indigenous	63	37	81
2018	Non-Indigenous	56	44	1240

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	32	68	72
2020	Non-Indigenous	29	71	1119
2019	Indigenous	23	77	73
2019	Non-Indigenous	30	70	1240
2018	Indigenous	34	66	81
2018	Non-Indigenous	29	71	1240

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	21	79	72
2020	Non-Indigenous	17	83	1119
2019	Indigenous	13	87	73
2019	Non-Indigenous	17	83	1240
2018	Indigenous	16	84	81
2018	Non-Indigenous	15	85	1240

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	52	48	72
2020	Non-Indigenous	47	53	1119
2019	Indigenous	51	49	73
2019	Non-Indigenous	49	51	1232
2018	Indigenous	50	50	81
2018	Non-Indigenous	51	49	1245

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	34	66	72
2020	Non-Indigenous	26	74	1119
2019	Indigenous	26	74	73
2019	Non-Indigenous	29	71	1232
2018	Indigenous	31	69	81
2018	Non-Indigenous	27	73	1245

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indigenous	12	88	73
2019	Non-Indigenous	6	94	1232
2018	Indigenous	7	93	81
2018	Non-Indigenous	7	93	1245

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	28	72	72
2020	Non-Indigenous	21	79	1119
2019	Indigenous	33	67	73
2019	Non-Indigenous	24	76	1232
2018	Indigenous	26	74	81
2018	Non-Indigenous	23	77	1245

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	12	88	72
2020	Non-Indigenous	9	91	1119
2019	Indigenous	17	83	73
2019	Non-Indigenous	8	92	1232

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	15	85	72
2020	Non-Indigenous	11	89	1119
2019	Indigenous	15	85	73
2019	Non-Indigenous	11	89	1232
2018	Indigenous	13	87	81
2018	Non-Indigenous	12	88	1245

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	7	93	72
2020	Non-Indigenous	14	86	1119
2019	Indigenous	12	88	73
2019	Non-Indigenous	15	85	1232
2018	Indigenous	8	92	81
2018	Non-Indigenous	15	85	1245

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	10	90	72
2020	Non-Indigenous	11	89	1119
2019	Indigenous	15	85	73
2019	Non-Indigenous	12	88	1232
2018	Indigenous	12	88	81
2018	Non-Indigenous	11	89	1245

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	29	71	72
2020	Non-Indigenous	29	71	1119
2019	Indigenous	21	79	73
2019	Non-Indigenous	28	72	1232
2018	Indigenous	29	71	81
2018	Non-Indigenous	27	73	1245

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indigenous	11	89	62
2019	Non-Indigenous	10	90	1098
2018	Indigenous	10	90	71
2018	Non-Indigenous	9	91	1097

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	10	90	61
2020	Non-Indigenous	16	84	998
2019	Indigenous	15	85	62
2019	Non-Indigenous	17	83	1098
2018	Indigenous	20	80	71
2018	Non-Indigenous	14	86	1097

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	8	92	61
2020	Non-Indigenous	8	92	998
2018	Indigenous	12	88	71
2018	Non-Indigenous	9	91	1097

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indigenous	7	93	71
2018	Non-Indigenous	6	94	1097

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	12	88	61
2020	Non-Indigenous	7	93	998
2019	Indigenous	9	91	62
2019	Non-Indigenous	8	92	1098
2018	Indigenous	9	91	71
2018	Non-Indigenous	8	92	1097

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indigenous	11	89	62
2019	Non-Indigenous	8	92	1098

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	9	91	61
2020	Non-Indigenous	8	92	998
2018	Indigenous	9	91	71
2018	Non-Indigenous	7	93	1097

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	9	91	61
2020	Non-Indigenous	12	88	998
2019	Indigenous	9	91	62
2019	Non-Indigenous	11	89	1098
2018	Indigenous	15	85	71
2018	Non-Indigenous	11	89	1097

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	13	87	61
2020	Non-Indigenous	14	86	998
2018	Indigenous	13	87	71
2018	Non-Indigenous	8	92	1097

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	45	55	61
2020	Non-Indigenous	37	63	998
2019	Indigenous	35	65	62
2019	Non-Indigenous	37	63	1098
2018	Indigenous	39	61	71
2018	Non-Indigenous	37	63	1097

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	14	86	61
2020	Non-Indigenous	11	89	998
2019	Indigenous	9	91	62
2019	Non-Indigenous	10	90	1098
2018	Indigenous	7	93	71
2018	Non-Indigenous	10	90	1097

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	63	37	61
2020	Non-Indigenous	55	45	998
2019	Indigenous	55	45	62
2019	Non-Indigenous	53	47	1098
2018	Indigenous	48	52	71
2018	Non-Indigenous	49	51	1097

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	52	48	61
2020	Non-Indigenous	65	35	998
2019	Indigenous	57	43	62
2019	Non-Indigenous	63	37	1098
2018	Indigenous	60	40	71
2018	Non-Indigenous	64	36	1097

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indigenous	7	93	71
2018	Non-Indigenous	4	96	1097

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	16	84	61
2020	Non-Indigenous	13	87	998
2019	Indigenous	13	87	62
2019	Non-Indigenous	14	86	1098
2018	Indigenous	10	90	71
2018	Non-Indigenous	12	88	1097

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	11	13	19	15	21	15	7	30	46	288
2020	Non-Indigenous	14	17	19	11	13	20	6	43	32	7509
2019	Indigenous	14	10	19	17	24	10	5	29	49	282
2019	Non-Indigenous	12	16	21	11	16	18	6	37	36	6901
2018	Indigenous	8	14	25	16	25	10	2	25	46	254
2018	Non-Indigenous	10	17	24	13	17	15	4	33	37	5869
2017	Indigenous	10	15	20	14	22	15	4	31	45	274
2017	Non-Indigenous	10	16	22	11	17	19	6	34	36	6880
2014	Indigenous	10	14	22	11	21	19	4	31	42	334
2014	Non-Indigenous	11	16	23	10	13	22	6	37	31	8897

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	19	21	18	16	17	8	1	43	37	288
2020	Non-Indigenous	23	27	20	11	10	7	1	55	23	7505
2019	Indigenous	19	24	19	14	18	4	1	45	34	282
2019	Non-Indigenous	21	27	20	11	12	7	1	53	25	6897
2018	Indigenous	14	21	23	19	20	3	0	36	40	254
2018	Non-Indigenous	16	28	22	13	14	6	1	47	29	5870
2017	Indigenous	17	21	19	14	21	7	1	41	38	274
2017	Non-Indigenous	15	27	22	12	14	8	1	46	29	6869
2014	Indigenous	14	22	24	11	20	9	1	40	34	335
2014	Non-Indigenous	16	26	23	11	11	12	1	49	25	8896

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	20	80	287
2020	Non-Indigenous	11	89	7508
2019	Indigenous	25	75	282
2019	Non-Indigenous	11	89	6896
2018	Indigenous	26	74	252
2018	Non-Indigenous	13	87	5870

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	35	65	58
2020	Non-Indigenous	38	62	760
2019	Indigenous	46	54	65
2019	Non-Indigenous	38	62	754
2018	Indigenous	30	70	65
2018	Non-Indigenous	36	64	761

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	81	19	58
2020	Non-Indigenous	80	20	760
2019	Indigenous	82	18	65
2019	Non-Indigenous	77	23	754
2018	Indigenous	79	21	65
2018	Non-Indigenous	79	21	761

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indigenous	8	92	65
2019	Non-Indigenous	3	97	754

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indigenous	8	92	65
2019	Non-Indigenous	3	97	754

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indigenous	13	87	65
2019	Non-Indigenous	5	95	754
2018	Indigenous	11	89	65
2018	Non-Indigenous	4	96	761

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	10	90	58
2020	Non-Indigenous	15	85	760
2019	Indigenous	12	88	65
2019	Non-Indigenous	15	85	754
2018	Indigenous	21	79	65
2018	Non-Indigenous	14	86	761

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	34	66	58
2020	Non-Indigenous	27	73	760
2019	Indigenous	23	77	63
2019	Non-Indigenous	23	77	740
2018	Indigenous	26	74	65
2018	Non-Indigenous	26	74	757

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	12	88	58
2020	Non-Indigenous	18	82	760
2019	Indigenous	15	85	63
2019	Non-Indigenous	19	81	740
2018	Indigenous	19	81	65
2018	Non-Indigenous	18	82	757

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	9	91	58
2020	Non-Indigenous	17	83	760
2019	Indigenous	14	86	63
2019	Non-Indigenous	16	84	740
2018	Indigenous	10	90	65
2018	Non-Indigenous	18	82	757

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	18	82	58
2020	Non-Indigenous	26	74	760
2019	Indigenous	22	78	63
2019	Non-Indigenous	26	74	740
2018	Indigenous	18	82	65
2018	Non-Indigenous	20	80	757

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	25	75	58
2020	Non-Indigenous	33	67	760
2019	Indigenous	37	63	63
2019	Non-Indigenous	35	65	740
2018	Indigenous	37	63	65
2018	Non-Indigenous	37	63	757

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	11	89	58
2020	Non-Indigenous	5	95	760
2018	Indigenous	8	92	65
2018	Non-Indigenous	4	96	757

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	13	87	58
2020	Non-Indigenous	12	88	760
2019	Indigenous	18	82	63
2019	Non-Indigenous	12	88	740
2018	Indigenous	16	84	65
2018	Non-Indigenous	10	90	757

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	24	76	58
2020	Non-Indigenous	27	73	760
2019	Indigenous	27	73	63
2019	Non-Indigenous	25	75	740
2018	Indigenous	23	77	65
2018	Non-Indigenous	24	76	757

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indigenous	0	100	63
2019	Non-Indigenous	2	98	740

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	25	75	58
2020	Non-Indigenous	18	82	760
2019	Indigenous	25	75	63
2019	Non-Indigenous	22	78	740
2018	Indigenous	30	70	65
2018	Non-Indigenous	19	81	757

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	13	87	58
2020	Non-Indigenous	15	85	760
2019	Indigenous	19	81	63
2019	Non-Indigenous	15	85	740
2018	Indigenous	13	87	65
2018	Non-Indigenous	15	85	757

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	29	71	58
2020	Non-Indigenous	27	73	760
2019	Indigenous	34	66	63
2019	Non-Indigenous	30	70	736
2018	Indigenous	39	61	65
2018	Non-Indigenous	31	69	760

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	12	88	58
2020	Non-Indigenous	11	89	760
2019	Indigenous	19	81	63
2019	Non-Indigenous	16	84	736
2018	Indigenous	20	80	65
2018	Non-Indigenous	16	84	760

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indigenous	10	90	63
2019	Non-Indigenous	3	97	736

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	21	79	58
2020	Non-Indigenous	17	83	760
2019	Indigenous	23	77	63
2019	Non-Indigenous	20	80	736
2018	Indigenous	25	75	65
2018	Non-Indigenous	21	79	760

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	9	91	58
2020	Non-Indigenous	3	97	760
2019	Indigenous	8	92	63
2019	Non-Indigenous	5	95	736

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	14	86	58
2020	Non-Indigenous	10	90	760
2019	Indigenous	11	89	63
2019	Non-Indigenous	11	89	736
2018	Indigenous	9	91	65
2018	Non-Indigenous	10	90	760

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	11	89	58
2020	Non-Indigenous	8	92	760
2018	Indigenous	8	92	65
2018	Non-Indigenous	8	92	760

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	51	49	58
2020	Non-Indigenous	49	51	760
2019	Indigenous	50	50	63
2019	Non-Indigenous	46	54	736
2018	Indigenous	46	54	65
2018	Non-Indigenous	48	52	760

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indigenous	17	83	53
2019	Non-Indigenous	11	89	602
2018	Indigenous	14	86	59
2018	Non-Indigenous	10	90	684

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	0	100	50
2020	Non-Indigenous	4	96	685

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	0	100	50
2020	Non-Indigenous	2	98	685
2018	Indigenous	8	92	59
2018	Non-Indigenous	2	98	684

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	0	100	50
2020	Non-Indigenous	1	99	685

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indigenous	0	100	59
2018	Non-Indigenous	2	98	684

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indigenous	9	91	53
2019	Non-Indigenous	6	94	602

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indigenous	8	92	59
2018	Non-Indigenous	10	90	684

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	10	90	50
2020	Non-Indigenous	11	89	685
2018	Indigenous	11	89	59
2018	Non-Indigenous	8	92	684

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	33	67	50
2020	Non-Indigenous	33	67	685
2019	Indigenous	35	65	53
2019	Non-Indigenous	31	69	602
2018	Indigenous	25	75	59
2018	Non-Indigenous	30	70	684

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	17	83	50
2020	Non-Indigenous	10	90	685

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	67	33	50
2020	Non-Indigenous	50	50	685
2019	Indigenous	58	42	53
2019	Non-Indigenous	47	53	602
2018	Indigenous	41	59	59
2018	Non-Indigenous	45	55	684

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	0	100	50
2020	Non-Indigenous	2	98	685

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	57	43	50
2020	Non-Indigenous	68	32	685
2019	Indigenous	67	33	53
2019	Non-Indigenous	66	34	602
2018	Indigenous	58	42	59
2018	Non-Indigenous	69	31	684

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indigenous	11	89	59
2018	Non-Indigenous	4	96	684

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	11	89	50
2020	Non-Indigenous	13	87	685
2019	Indigenous	11	89	53
2019	Non-Indigenous	10	90	602
2018	Indigenous	10	90	59
2018	Non-Indigenous	14	86	684

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	11	16	21	8	17	20	7	38	34	288
2020	Non-Indigenous	16	18	23	7	8	23	5	47	21	7506
2019	Indigenous	16	14	25	10	17	14	3	36	33	282
2019	Non-Indigenous	14	17	24	6	10	22	6	44	22	6887
2018	Indigenous	11	15	30	11	16	16	1	31	32	250
2018	Non-Indigenous	12	18	29	7	10	20	4	39	23	5864
2017	Indigenous	11	15	24	7	16	22	4	35	32	274
2017	Non-Indigenous	12	17	26	6	9	24	6	42	21	6881
2014	Indigenous	12	13	27	8	12	24	4	35	28	335
2014	Non-Indigenous	12	17	25	6	7	27	6	43	19	8898

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	18	27	20	10	14	8	2	51	27	287
2020	Non-Indigenous	25	28	21	8	8	9	1	59	17	7498
2019	Indigenous	24	24	21	10	16	4	1	50	27	281
2019	Non-Indigenous	24	27	22	7	9	10	1	58	17	6880
2018	Indigenous	17	25	25	11	17	5	0	44	29	250
2018	Non-Indigenous	18	28	26	9	10	9	1	51	21	5858
2017	Indigenous	20	20	25	9	15	10	1	45	27	274
2017	Non-Indigenous	19	28	24	7	9	12	2	54	18	6863
2014	Indigenous	19	22	24	10	11	13	1	47	24	335
2014	Non-Indigenous	19	27	23	7	7	16	2	55	17	8892

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	3	0	0	27	65	0	5	3	97	21
2020	Non-Indigenous	2	6	16	16	46	11	2	10	72	206

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	22	24	17	11	26	0	0	46	37	288
2020	Non-Indigenous	24	21	19	15	20	0	1	45	35	7518

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	27	26	22	14	10	0	0	54	24	288
2020	Non-Indigenous	30	28	21	11	10	0	1	58	21	7502
2019	Indigenous	26	22	18	15	18	0	1	49	33	282
2019	Non-Indigenous	25	26	19	12	17	0	1	51	29	6903
2018	Indigenous	22	22	20	14	21	0	0	44	36	253
2018	Non-Indigenous	24	26	21	12	16	0	1	51	28	5866
2017	Indigenous	23	22	23	13	17	1	1	46	31	272
2017	Non-Indigenous	25	27	20	12	14	0	2	53	27	6858

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	23	24	27	15	11	0	47	26	287
2020	Non-Indigenous	23	28	25	14	10	1	51	24	7516
2019	Indigenous	24	24	25	17	9	1	49	26	282
2019	Non-Indigenous	22	28	24	14	12	1	50	26	6894
2018	Indigenous	21	23	23	20	14	0	43	34	250
2018	Non-Indigenous	17	27	26	17	13	0	44	29	5864
2017	Indigenous	20	24	23	14	17	2	45	32	273
2017	Non-Indigenous	18	26	25	16	14	1	44	30	6869

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	32	28	18	10	9	0	2	62	19	287
2020	Non-Indigenous	32	30	19	10	7	0	2	63	18	7492
2019	Indigenous	36	30	18	8	5	0	2	68	14	280
2019	Non-Indigenous	30	29	20	11	7	0	2	61	19	6851
2018	Indigenous	27	27	24	11	10	0	0	55	21	246
2018	Non-Indigenous	24	29	22	12	9	0	3	55	22	5810
2017	Indigenous	32	23	17	11	13	1	3	57	25	273
2017	Non-Indigenous	25	27	21	12	9	1	4	55	23	6848

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	19	23	20	18	19	1	0	42	37	287
2020	Non-Indigenous	24	24	20	16	14	0	1	49	31	7485
2019	Indigenous	14	15	22	19	29	0	2	29	49	279
2019	Non-Indigenous	17	20	20	18	25	0	1	37	43	6880
2018	Indigenous	13	15	20	18	34	0	0	28	52	253
2018	Non-Indigenous	12	17	22	20	28	0	1	29	48	5850
2017	Indigenous	10	17	15	20	36	1	1	28	57	274
2017	Non-Indigenous	12	16	20	21	29	1	1	28	51	6858

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	47	21	13	8	6	1	3	71	15	287
2020	Non-Indigenous	49	24	12	6	5	0	3	76	11	7481
2019	Indigenous	43	21	13	12	8	0	4	66	20	280
2019	Non-Indigenous	45	24	14	7	6	0	4	72	14	6872
2018	Indigenous	37	23	18	9	7	0	5	64	17	251
2018	Non-Indigenous	40	25	16	7	6	0	6	69	15	5848
2017	Indigenous	32	26	15	11	7	0	10	64	20	273
2017	Non-Indigenous	38	23	16	7	6	1	8	68	14	6855

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	20	24	24	13	18	1	44	31	285
2020	Non-Indigenous	26	26	22	13	13	1	52	26	7503
2019	Indigenous	23	21	28	14	14	1	44	28	279
2019	Non-Indigenous	26	26	21	11	15	1	52	26	6892
2018	Indigenous	15	22	28	16	20	0	36	36	251
2018	Non-Indigenous	21	24	22	14	16	1	46	31	5847
2017	Indigenous	17	24	23	17	18	0	41	36	272
2017	Non-Indigenous	20	26	24	15	14	1	47	29	6834

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	16	18	13	18	1	7	48	33	287
2020	Non-Indigenous	28	21	18	12	14	0	6	52	28	7494

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	27	26	20	14	11	0	1	54	25	285
2020	Non-Indigenous	28	30	21	11	8	1	1	59	20	7473
2019	Indigenous	24	24	25	13	12	0	2	49	25	282
2019	Non-Indigenous	23	32	23	12	10	1	1	56	21	6875
2018	Indigenous	16	32	25	13	14	0	0	48	27	253
2018	Non-Indigenous	17	31	26	15	10	1	1	49	25	5856
2017	Indigenous	16	23	27	16	16	0	2	40	33	273
2017	Non-Indigenous	18	28	24	16	11	1	1	47	28	6834

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	21	24	25	11	18	1	0	45	29	285
2020	Non-Indigenous	22	28	23	15	11	0	1	51	26	7482
2019	Indigenous	17	25	23	21	12	0	2	42	34	281
2019	Non-Indigenous	20	28	23	16	12	1	1	49	28	6878
2018	Indigenous	14	25	27	15	18	0	0	40	33	251
2018	Non-Indigenous	15	27	26	18	13	0	1	42	32	5857
2017	Indigenous	14	21	27	18	18	0	1	36	37	273
2017	Non-Indigenous	16	26	24	18	14	1	1	42	34	6833

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	24	28	22	12	13	0	0	53	25	288
2020	Non-Indigenous	27	28	21	13	10	0	1	56	23	7479
2019	Indigenous	22	24	23	17	13	0	1	47	30	279
2019	Non-Indigenous	25	28	21	14	11	0	1	53	25	6872
2018	Indigenous	18	29	25	13	14	0	0	47	27	251
2018	Non-Indigenous	20	27	24	16	13	0	1	47	29	5851
2017	Indigenous	21	27	22	13	16	0	0	48	30	273
2017	Non-Indigenous	21	27	22	16	13	1	1	48	29	6842

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	33	20	18	9	18	1	54	28	288
2020	Non-Indigenous	36	25	16	10	12	1	62	22	7474
2019	Indigenous	32	19	17	14	16	1	52	31	280
2019	Non-Indigenous	32	26	17	12	12	1	58	25	6859

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	30	28	24	7	9	0	2	60	16	288
2020	Non-Indigenous	31	30	21	10	7	0	1	61	18	7482

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	22	25	20	12	20	0	1	47	33	288
2020	Non-Indigenous	23	29	22	13	12	0	1	53	26	7482
2019	Indigenous	26	26	23	16	8	0	0	52	24	282
2019	Non-Indigenous	27	29	21	13	10	0	1	56	23	6847
2018	Indigenous	21	27	24	14	14	0	0	48	28	251
2018	Non-Indigenous	22	29	23	15	11	0	1	51	26	5829
2017	Indigenous	22	24	25	13	15	1	0	46	28	273
2017	Non-Indigenous	23	28	22	14	10	1	2	53	25	6826

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	23	16	9	7	1	68	16	286
2020	Non-Indigenous	45	27	15	7	6	1	72	12	7452
2019	Indigenous	39	24	15	9	11	1	64	20	280
2019	Non-Indigenous	43	25	15	8	7	1	69	16	6844
2018	Indigenous	34	29	20	9	8	0	63	17	252
2018	Non-Indigenous	42	26	16	8	7	1	69	15	5823
2017	Indigenous	35	25	20	11	8	1	60	19	274
2017	Non-Indigenous	42	26	16	8	5	2	70	14	6873

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	33	28	21	9	8	0	1	62	17	286
2020	Non-Indigenous	34	32	19	8	6	0	1	67	14	7466

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	56	16	7	7	8	0	5	77	15	287
2020	Non-Indigenous	64	17	8	3	3	1	5	85	7	7462
2019	Indigenous	56	18	5	5	8	1	6	80	14	278
2019	Non-Indigenous	63	14	7	4	5	1	6	83	9	6862
2018	Indigenous	52	21	10	7	7	1	2	75	15	252
2018	Non-Indigenous	57	18	10	5	6	1	4	79	11	5831

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	53	17	8	7	11	1	3	73	18	285
2020	Non-Indigenous	68	13	7	4	5	1	2	83	10	7461
2019	Indigenous	48	17	12	9	12	0	2	66	22	282
2019	Non-Indigenous	60	16	9	5	7	1	2	79	13	6882
2018	Indigenous	49	21	12	7	9	1	0	71	17	252
2018	Non-Indigenous	54	18	11	6	8	1	3	75	14	5849
2017	Indigenous	48	20	12	8	9	1	1	70	18	274
2017	Non-Indigenous	58	18	9	6	6	1	3	78	12	6861

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	53	24	9	4	7	2	79	12	285
2020	Non-Indigenous	59	23	9	4	3	2	84	6	7451
2019	Indigenous	40	30	16	7	6	1	71	13	282
2019	Non-Indigenous	48	29	12	5	4	1	78	9	6869
2018	Indigenous	36	35	17	9	4	0	70	13	249
2018	Non-Indigenous	44	32	14	6	4	1	76	10	5856
2017	Indigenous	41	26	17	7	7	2	67	15	274
2017	Non-Indigenous	45	31	13	6	3	1	78	10	6869

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	48	17	10	10	14	0	2	66	24	286
2020	Non-Indigenous	57	18	9	7	7	0	1	77	14	7473
2019	Indigenous	43	22	11	10	13	0	1	66	23	279
2019	Non-Indigenous	51	21	12	7	8	0	1	73	15	6839
2018	Indigenous	35	22	17	14	11	0	0	57	25	249
2018	Non-Indigenous	41	24	15	10	9	0	1	66	19	5834
2017	Indigenous	39	21	13	11	14	0	1	61	26	274
2017	Non-Indigenous	46	23	12	9	7	1	2	71	17	6864

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	54	11	5	2	2	1	26	88	5	286
2020	Non-Indigenous	58	11	5	2	1	0	23	90	4	7484
2019	Indigenous	56	9	5	2	3	0	26	87	6	279
2019	Non-Indigenous	55	10	6	2	2	0	25	88	5	6816
2018	Indigenous	47	12	6	5	1	0	29	83	8	246
2018	Non-Indigenous	49	12	6	2	2	0	29	86	5	5804
2017	Indigenous	44	13	7	3	2	0	31	84	6	274
2017	Non-Indigenous	49	12	5	2	2	0	30	87	6	6860

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	20	9	4	3	0	2	84	7	285
2020	Non-Indigenous	60	21	9	4	2	0	3	84	6	7516
2019	Indigenous	58	22	12	3	1	0	4	83	4	281
2019	Non-Indigenous	58	21	9	4	3	0	4	84	7	6851
2018	Indigenous	45	30	13	5	3	0	4	78	8	250
2018	Non-Indigenous	53	24	11	4	2	0	4	82	6	5812
2017	Indigenous	52	25	7	5	4	0	6	82	10	274
2017	Non-Indigenous	55	23	10	4	2	1	6	83	7	6827

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	71	13	6	4	5	0	2	85	9	288
2020	Non-Indigenous	70	17	6	2	3	0	2	88	5	7508
2019	Indigenous	67	11	9	4	5	0	4	81	10	281
2019	Non-Indigenous	71	14	6	3	3	0	3	88	6	6884
2018	Indigenous	63	16	7	3	6	1	3	83	9	249
2018	Non-Indigenous	68	17	6	3	3	0	3	87	6	5845
2017	Indigenous	57	17	10	4	6	1	5	78	11	274
2017	Non-Indigenous	63	19	6	3	3	1	4	86	7	6870

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	42	29	16	6	5	2	72	11	287
2020	Non-Indigenous	45	30	15	5	3	1	76	8	7513
2019	Indigenous	49	29	11	6	2	2	80	8	281
2019	Non-Indigenous	51	27	13	4	3	2	81	7	6857
2018	Indigenous	44	28	17	6	5	2	73	10	250
2018	Non-Indigenous	46	29	15	5	3	2	77	8	5839
2017	Indigenous	44	29	15	4	5	3	75	9	274
2017	Non-Indigenous	47	30	13	4	2	3	80	7	6859

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	24	40	19	7	10	0	1	64	17	288
2020	Non-Indigenous	25	38	22	9	6	0	0	63	15	7509

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	12	31	27	16	12	1	44	29	286
2020	Non-Indigenous	13	32	34	15	6	0	45	21	7509
2019	Indigenous	15	23	33	22	7	0	38	29	281
2019	Non-Indigenous	14	31	34	14	6	0	46	20	6901
2018	Indigenous	6	26	40	20	8	0	32	29	253
2018	Non-Indigenous	11	29	38	16	7	0	39	23	5893
2017	Indigenous	9	21	37	17	15	1	30	33	274
2017	Non-Indigenous	9	27	38	17	8	0	36	25	6880

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	20	22	29	20	8	0	29	42	285
2020	Non-Indigenous	13	20	38	21	8	0	29	33	7467
2019	Indigenous	16	30	30	14	10	1	24	47	279
2019	Non-Indigenous	12	20	38	20	9	0	30	32	6855
2018	Indigenous	16	30	37	10	7	0	17	46	249
2018	Non-Indigenous	13	22	39	18	8	0	26	35	5815
2017	Indigenous	16	27	32	17	8	0	25	43	273
2017	Non-Indigenous	12	23	39	18	8	0	26	35	6862

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	26	36	16	10	9	2	64	20	287
2020	Non-Indigenous	30	41	13	9	5	1	72	14	7513
2019	Indigenous	24	39	17	10	10	0	63	20	279
2019	Non-Indigenous	25	41	16	10	6	1	67	17	6880
2018	Indigenous	20	40	17	14	9	0	60	23	252
2018	Non-Indigenous	22	41	18	10	7	1	64	18	5866
2017	Indigenous	17	36	16	14	15	2	54	29	273
2017	Non-Indigenous	19	41	18	11	9	2	61	21	6872

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	24	24	14	14	20	2	0	50	35	284
2020	Non-Indigenous	25	31	15	13	13	2	0	58	27	7495

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	29	22	9	15	25	1	1	51	40	288
2020	Non-Indigenous	31	27	12	14	15	1	0	59	29	7496

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	20	14	8	12	4	1	64	22	285
2020	Non-Indigenous	39	28	14	7	7	4	1	70	15	7479

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	22	26	13	17	21	1	49	39	287
2020	Non-Indigenous	25	30	17	14	13	2	56	27	7513
2019	Indigenous	14	24	19	19	25	0	37	44	282
2019	Non-Indigenous	16	30	18	18	16	1	47	35	6901
2018	Indigenous	9	24	15	26	26	0	33	52	249
2018	Non-Indigenous	13	29	18	19	19	1	43	39	5873
2017	Indigenous	10	21	20	24	23	2	31	48	273
2017	Non-Indigenous	9	29	18	20	21	2	39	43	6869

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	23	31	14	15	16	0	0	54	32	288
2020	Non-Indigenous	26	36	12	16	10	0	0	62	26	7520

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	23	32	15	14	16	0	1	55	30	284
2020	Non-Indigenous	25	34	15	15	10	0	0	60	26	7487

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	30	38	17	8	6	1	1	69	14	286
2020	Non-Indigenous	28	39	19	9	5	1	1	67	14	7466

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	34	32	15	8	8	1	1	68	16	284
2020	Non-Indigenous	34	35	16	7	5	1	1	71	13	7485

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	60	15	8	2	3	8	4	86	6	287
2020	Non-Indigenous	61	19	7	1	1	7	3	89	3	7498

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	30	36	14	8	8	3	0	69	17	286
2020	Non-Indigenous	40	35	12	7	5	2	0	76	12	7479

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	37	26	8	12	17	0	0	63	29	285
2020	Non-Indigenous	40	30	10	10	9	1	0	71	19	7482

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	37	23	9	14	15	1	1	61	29	286
2020	Non-Indigenous	39	28	11	10	11	1	0	68	21	7501

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	30	44	6	14	5	0	0	74	19	54
2020	Non-Indigenous	19	49	15	12	4	1	0	69	16	1559
2019	Indigenous	28	38	14	15	5	0	0	66	21	43
2019	Non-Indigenous	20	46	13	15	6	0	1	66	21	1305

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	75	25	55
2020	Non-Indigenous	82	18	1558

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	12	42	14	25	7	0	0	54	32	43
2020	Non-Indigenous	16	34	17	22	10	0	0	51	32	1321

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	12	88	286
2020	Non-Indigenous	9	91	7487

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	23	77	287
2020	Non-Indigenous	16	84	7492
2019	Indigenous	26	74	281
2019	Non-Indigenous	20	80	6903
2017	Indigenous	30	70	274
2017	Non-Indigenous	23	77	6868
2014	Indigenous	26	74	335
2014	Non-Indigenous	18	82	8878

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	67	33	66
2020	Non-Indigenous	49	51	1161

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	72	28	66
2020	Non-Indigenous	78	22	1163
2019	Indigenous	76	24	69
2019	Non-Indigenous	80	20	1339
2017	Indigenous	74	26	82
2017	Non-Indigenous	76	24	1550
2014	Indigenous	77	23	87
2014	Non-Indigenous	76	24	1602

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	33	33	11	18	5	0	66	23	48
2020	Non-Indigenous	44	33	8	8	5	1	78	14	913
2019	Indigenous	47	21	6	15	12	0	68	27	53
2019	Non-Indigenous	40	35	7	10	8	0	75	18	1069
2017	Indigenous	38	41	3	10	8	0	79	18	61
2017	Non-Indigenous	40	35	6	11	7	1	76	18	1181
2014	Indigenous	37	32	8	12	11	0	69	23	67
2014	Non-Indigenous	40	35	7	10	7	0	75	18	1220

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	32	29	11	12	13	3	0	64	25	286
2020	Non-Indigenous	38	30	11	10	6	2	2	72	16	7515

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	34	36	28	1	51	49	288
2020	Non-Indigenous	30	44	25	1	60	40	7531

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	47	53	103
2020	Non-Indigenous	54	46	2243

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	3	17	11	28	38	1	3	20	68	103
2020	Non-Indigenous	9	21	16	21	28	1	3	32	51	2243

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	5	11	9	21	44	2	8	17	73	103
2020	Non-Indigenous	7	18	16	20	30	1	7	28	55	2240

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	36	19	12	10	9	5	8	63	22	286
2020	Non-Indigenous	42	18	13	8	6	2	10	69	16	7504
2019	Indigenous	44	19	10	5	16	1	6	67	22	278
2019	Non-Indigenous	45	15	12	8	10	1	8	66	20	6811
2018	Indigenous	45	10	17	12	10	1	5	58	24	254
2018	Non-Indigenous	48	14	11	7	10	1	9	69	19	5857

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 116. Are you an Indigenous person?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture