2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	44	5	5	1	90	6	176
2020	FI-01	58	35	4	2	0	94	2	48
2020	FI-02	49	40	3	9	0	89	9	35
2020	FI-03	49	37	7	5	2	86	7	59
2020	FI-04	20	70	3	7	0	90	7	30

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	73	18	6	2	1	0	1	92	2	177
2020	FI-01	76	18	4	2	0	0	0	94	2	49
2020	FI-02	83	14	3	0	0	0	0	97	0	35
2020	FI-03	71	17	7	3	2	0	0	88	5	59
2020	FI-04	67	20	10	0	0	0	3	90	0	30
2017	FI	59	18	8	8	4	1	2	79	12	85
2017	FI-01	75	6	6	0	6	0	6	87	7	16
2017	FI-02	69	6	12	12	0	0	0	75	12	16
2017	FI-03	58	23	6	8	3	3	0	83	11	36
2017	FI-04	35	29	12	12	6	0	6	69	19	17
2014	FI	56	33	8	1	1	0	1	89	2	143
2014	FI-01	81	19	0	0	0	0	0	100	0	26
2014	FI-02	49	36	8	3	3	0	3	87	5	39
2014	FI-03	56	35	8	0	0	0	0	92	0	48
2014	FI-04	46	38	12	4	0	0	0	85	4	26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	44	41	6	6	1	1	86	7	176
2020	FI-01	39	51	4	2	0	4	94	2	49
2020	FI-02	53	38	3	6	0	0	91	6	34
2020	FI-03	46	32	10	8	3	0	78	12	59
2020	FI-04	43	40	7	10	0	0	83	10	30
2019	FI	44	38	6	8	3	0	83	12	144
2019	FI-01	42	44	3	8	3	0	86	11	36
2019	FI-02	61	29	0	11	0	0	89	11	28
2019	FI-03	38	38	10	8	6	0	75	15	48
2019	FI-04	46	42	4	8	0	0	88	8	26
2017	FI	31	41	10	11	7	0	72	18	85
2017	FI-01	25	31	12	19	13	0	57	32	16
2017	FI-02	37	43	6	13	0	0	81	13	16
2017	FI-03	22	54	8	8	8	0	76	16	36
2017	FI-04	47	24	18	6	6	0	71	12	17
2014	FI	34	45	10	5	6	0	79	11	143
2014	FI-01	38	46	4	4	8	0	85	12	26
2014	FI-02	41	41	13	0	5	0	82	5	39
2014	FI-03	29	42	15	10	4	0	71	15	48
2014	FI-04	35	50	4	4	8	0	85	12	26

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	40	13	10	1	0	76	11	177
2020	FI-01	41	41	8	10	0	0	82	10	49
2020	FI-02	34	46	11	9	0	0	80	9	35
2020	FI-03	27	37	19	14	3	0	64	17	59
2020	FI-04	47	37	10	7	0	0	83	7	30
2019	FI	26	44	12	14	4	0	70	18	145
2019	FI-01	28	47	8	17	0	0	75	17	36
2019	FI-02	21	45	14	17	3	0	66	21	29
2019	FI-03	21	40	17	13	10	0	60	23	48
2019	FI-04	42	50	4	4	0	0	92	4	26
2018	FI	21	42	16	18	3	0	63	22	115
2018	FI-01	32	32	18	14	4	0	64	18	28
2018	FI-02	27	46	12	15	0	0	73	15	26
2018	FI-03	11	38	22	22	8	0	49	30	37
2018	FI-04	17	57	9	17	0	0	74	17	23
2017	FI	15	27	14	23	21	0	42	44	85
2017	FI-01	25	31	19	0	25	0	56	25	16
2017	FI-02	19	25	12	31	13	0	43	44	16
2017	FI-03	8	25	14	28	25	0	33	53	36
2017	FI-04	18	29	12	24	18	0	47	41	17
2014	FI	15	37	12	23	13	1	52	36	143
2014	FI-01	15	27	15	38	4	0	42	42	26
2014	FI-02	18	33	21	21	8	0	51	28	39
2014	FI-03	12	42	9	15	21	2	55	36	48
2014	FI-04	15	46	4	23	12	0	62	35	26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	48	38	8	5	1	0	0	86	6	175
2020	FI-01	52	38	8	2	0	0	0	90	2	48
2020	FI-02	57	31	3	9	0	0	0	89	9	35
2020	FI-03	42	39	12	3	3	0	0	81	7	59
2020	FI-04	41	41	7	10	0	0	0	83	10	29
2019	FI	44	42	8	7	0	0	0	85	7	144
2019	FI-01	36	53	8	3	0	0	0	89	3	36
2019	FI-02	41	45	7	7	0	0	0	86	7	29
2019	FI-03	38	44	10	8	0	0	0	81	8	48
2019	FI-04	72	20	0	8	0	0	0	92	8	25
2017	FI	33	40	12	13	1	0	0	74	14	84
2017	FI-01	44	18	31	0	6	0	0	62	6	16
2017	FI-02	25	50	12	13	0	0	0	74	13	16
2017	FI-03	33	44	6	17	0	0	0	77	17	36
2017	FI-04	31	44	6	19	0	0	0	75	19	16
2014	FI	33	46	11	6	1	2	1	82	7	142
2014	FI-01	38	54	0	8	0	0	0	92	8	26
2014	FI-02	36	41	13	3	3	3	3	81	5	39
2014	FI-03	36	38	15	4	2	4	0	78	7	47
2014	FI-04	23	62	12	4	0	0	0	85	4	26

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	56	27	10	5	2	0	83	7	177
2020	FI-01	61	20	14	4	0	0	82	4	49
2020	FI-02	60	29	6	0	6	0	89	6	35
2020	FI-03	56	27	8	7	2	0	83	8	59
2020	FI-04	47	33	10	10	0	0	80	10	30
2019	FI	51	30	8	4	7	0	81	11	143
2019	FI-01	58	22	11	3	6	0	81	8	36
2019	FI-02	54	36	7	0	4	0	89	4	28
2019	FI-03	42	35	8	6	8	0	77	15	48
2019	FI-04	62	23	4	8	4	0	85	12	26
2018	FI	46	33	10	2	9	0	80	11	114
2018	FI-01	56	33	0	0	11	0	89	11	27
2018	FI-02	54	31	12	0	4	0	85	4	26
2018	FI-03	38	41	5	0	16	0	78	16	37
2018	FI-04	39	26	26	9	0	0	65	9	23
2017	FI	32	28	14	10	15	0	61	25	84
2017	FI-01	50	31	0	0	19	0	81	19	16
2017	FI-02	37	19	19	12	13	0	56	26	16
2017	FI-03	26	33	22	8	11	0	59	19	36
2017	FI-04	25	25	6	19	25	0	50	44	16
2014	FI	39	29	14	7	10	1	69	17	143
2014	FI-01	62	31	0	4	4	0	92	8	26
2014	FI-02	44	26	15	3	10	3	71	13	39
2014	FI-03	40	25	17	8	10	0	65	19	48
2014	FI-04	15	42	15	15	12	0	58	27	26

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	42	42	8	6	1	84	7	177
2020	FI-01	51	37	6	6	0	88	6	49
2020	FI-02	37	51	6	6	0	89	6	35
2020	FI-03	36	42	14	5	3	78	8	59
2020	FI-04	50	40	3	7	0	90	7	30
2019	FI	36	45	8	8	2	81	10	144
2019	FI-01	39	42	11	6	3	81	8	36
2019	FI-02	34	59	7	0	0	93	0	29
2019	FI-03	26	45	11	15	4	70	19	47
2019	FI-04	58	38	0	4	0	96	4	26
2018	FI	32	43	9	9	7	76	16	115
2018	FI-01	29	43	7	18	4	71	21	28
2018	FI-02	42	31	12	12	4	73	15	26
2018	FI-03	16	54	11	5	14	70	19	37
2018	FI-04	52	39	4	0	4	91	4	23
2017	FI	27	42	10	13	7	69	20	85
2017	FI-01	31	43	0	13	13	75	25	16
2017	FI-02	37	25	19	19	0	62	19	16
2017	FI-03	19	42	14	16	9	61	25	36
2017	FI-04	29	59	6	0	6	88	6	17
2014	FI	20	40	20	13	7	60	20	143
2014	FI-01	19	50	19	4	8	69	12	26
2014	FI-02	23	26	23	21	8	49	28	39
2014	FI-03	19	44	19	10	8	63	19	48
2014	FI-04	23	42	19	12	4	65	15	26

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	35	15	11	2	1	0	72	14	177
2020	FI-01	39	41	10	10	0	0	0	80	10	49
2020	FI-02	46	34	6	11	3	0	0	80	14	35
2020	FI-03	27	31	25	12	3	2	0	59	16	59
2020	FI-04	43	33	10	10	3	0	0	77	13	30
2019	FI	31	43	7	12	4	1	1	76	17	143
2019	FI-01	35	24	12	18	3	6	3	65	23	34
2019	FI-02	17	62	10	10	0	0	0	79	10	29
2019	FI-03	21	50	4	15	8	0	2	72	23	48
2019	FI-04	58	35	4	4	0	0	0	92	4	26
2018	FI	19	44	23	8	5	1	0	64	13	115
2018	FI-01	29	39	25	4	4	0	0	68	7	28
2018	FI-02	27	46	15	4	8	0	0	73	12	26
2018	FI-03	5	38	32	19	5	0	0	43	24	37
2018	FI-04	22	57	13	0	4	4	0	82	5	23
2017	FI	23	35	16	13	12	0	0	59	25	85
2017	FI-01	38	19	18	6	19	0	0	57	25	16
2017	FI-02	31	31	12	26	0	0	0	62	26	16
2017	FI-03	8	45	17	14	17	0	0	52	31	36
2017	FI-04	35	35	18	6	6	0	0	71	12	17
2014	FI	24	40	14	13	9	1	0	64	22	143
2014	FI-01	27	46	15	8	4	0	0	73	12	26
2014	FI-02	33	28	15	13	10	0	0	62	23	39
2014	FI-03	21	39	10	19	8	2	0	62	28	48
2014	FI-04	15	50	15	8	12	0	0	65	19	26

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	32	41	14	11	2	0	73	13	176
2020	FI-01	37	37	12	14	0	0	73	14	49
2020	FI-02	29	50	15	6	0	0	79	6	34
2020	FI-03	29	37	17	14	3	0	66	17	59
2020	FI-04	37	43	13	3	3	0	80	7	30
2019	FI	27	46	10	8	9	0	73	17	144
2019	FI-01	29	49	11	3	9	0	77	11	35
2019	FI-02	24	52	10	10	3	0	76	14	29
2019	FI-03	27	40	10	13	10	0	67	23	48
2019	FI-04	35	50	8	0	8	0	85	8	26
2018	FI	17	38	20	15	9	2	56	24	115
2018	FI-01	21	46	11	14	7	0	68	21	28
2018	FI-02	27	38	15	12	4	4	68	16	26
2018	FI-03	5	32	27	19	16	0	38	35	37
2018	FI-04	17	39	22	13	4	4	59	18	23
2017	FI	15	32	21	18	13	0	47	32	85
2017	FI-01	25	25	25	0	25	0	50	25	16
2017	FI-02	31	25	19	12	13	0	56	26	16
2017	FI-03	8	31	28	24	9	0	39	33	36
2017	FI-04	6	47	6	29	12	0	53	41	17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	50	39	8	2	1	0	89	3	177
2020	FI-01	55	41	4	0	0	0	96	0	49
2020	FI-02	46	49	6	0	0	0	94	0	35
2020	FI-03	41	41	14	3	2	0	81	5	59
2020	FI-04	63	27	7	3	0	0	90	3	30
2019	FI	45	38	7	6	3	1	84	9	143
2019	FI-01	47	35	9	6	3	0	82	9	34
2019	FI-02	28	52	3	14	3	0	79	17	29
2019	FI-03	42	48	4	4	2	0	90	6	48
2019	FI-04	69	15	12	4	0	0	85	4	26
2018	FI	37	47	9	5	2	0	84	7	113
2018	FI-01	39	39	18	4	0	0	79	4	28
2018	FI-02	32	44	8	12	4	0	76	16	25
2018	FI-03	32	57	5	3	3	0	89	5	37
2018	FI-04	48	43	4	4	0	0	91	4	23
2017	FI	31	49	6	8	6	0	80	14	85
2017	FI-01	31	38	12	13	6	0	69	19	16
2017	FI-02	37	44	12	6	0	0	81	6	16
2017	FI-03	27	51	3	11	8	0	78	19	36
2017	FI-04	35	59	0	0	6	0	94	6	17
2014	FI	32	42	15	8	3	1	75	11	143
2014	FI-01	27	54	8	4	4	4	84	8	26
2014	FI-02	33	41	13	8	5	0	74	13	39
2014	FI-03	34	35	21	10	0	0	69	10	48
2014	FI-04	38	42	15	0	4	0	81	4	26

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	38	12	8	2	0	77	10	177
2020	FI-01	45	37	10	6	2	0	82	8	49
2020	FI-02	46	34	11	9	0	0	80	9	35
2020	FI-03	25	49	17	5	3	0	75	8	59
2020	FI-04	53	23	7	17	0	0	77	17	30
2019	FI	38	36	9	10	6	1	75	16	143
2019	FI-01	38	24	18	15	3	3	64	18	34
2019	FI-02	34	41	14	7	3	0	76	10	29
2019	FI-03	31	44	2	13	10	0	75	23	48
2019	FI-04	58	31	8	4	0	0	88	4	26
2018	FI	30	42	11	10	7	0	72	17	112
2018	FI-01	29	39	18	7	7	0	68	14	28
2018	FI-02	46	29	8	13	4	0	75	17	24
2018	FI-03	14	49	11	14	14	0	62	27	37
2018	FI-04	43	48	4	4	0	0	91	4	23
2017	FI	21	40	15	13	11	0	61	24	85
2017	FI-01	19	38	25	0	19	0	57	19	16
2017	FI-02	31	19	25	19	7	0	50	26	16
2017	FI-03	13	45	11	19	12	0	58	31	36
2017	FI-04	29	53	6	6	6	0	82	12	17

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	51	35	11	2	1	85	3	176
2020	FI-01	56	33	10	0	0	90	0	48
2020	FI-02	43	40	14	3	0	83	3	35
2020	FI-03	46	39	8	3	3	85	7	59
2020	FI-04	60	27	13	0	0	87	0	30
2019	FI	55	32	11	1	1	87	3	142
2019	FI-01	51	29	20	0	0	80	0	35
2019	FI-02	52	41	7	0	0	93	0	29
2019	FI-03	55	28	11	2	4	83	6	47
2019	FI-04	64	28	4	4	0	92	4	25
2018	FI	42	35	16	4	3	77	7	113
2018	FI-01	46	36	11	4	4	82	7	28
2018	FI-02	44	16	28	8	4	60	12	25
2018	FI-03	30	49	16	3	3	78	5	37
2018	FI-04	52	35	9	4	0	87	4	23
2017	FI	40	45	12	2	1	85	4	84
2017	FI-01	62	19	13	6	0	81	6	16
2017	FI-02	37	32	25	6	0	69	6	16
2017	FI-03	33	56	11	0	0	89	0	35
2017	FI-04	35	59	0	0	6	94	6	17
2014	FI	40	41	13	4	2	80	6	143
2014	FI-01	54	38	4	4	0	92	4	26
2014	FI-02	31	38	23	5	3	69	8	39
2014	FI-03	39	40	15	4	2	79	6	48
2014	FI-04	38	50	8	0	4	88	4	26

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	44	33	15	7	2	0	0	76	9	177
2020	FI-01	47	29	14	8	2	0	0	76	10	49
2020	FI-02	49	37	11	3	0	0	0	86	3	35
2020	FI-03	32	41	17	7	3	0	0	73	10	59
2020	FI-04	60	17	13	10	0	0	0	77	10	30
2019	FI	43	33	13	7	3	1	1	77	10	144
2019	FI-01	43	26	17	9	0	3	3	73	9	35
2019	FI-02	41	34	14	10	0	0	0	76	10	29
2019	FI-03	31	42	13	8	6	0	0	73	15	48
2019	FI-04	73	23	4	0	0	0	0	96	0	26
2018	FI	26	51	9	10	4	1	0	77	14	112
2018	FI-01	14	57	11	11	4	4	0	74	15	28
2018	FI-02	28	52	12	4	4	0	0	80	8	25
2018	FI-03	24	49	8	16	3	0	0	73	19	37
2018	FI-04	41	45	5	5	5	0	0	86	9	22
2017	FI	25	38	18	14	4	1	0	64	18	84
2017	FI-01	25	31	25	19	0	0	0	56	19	16
2017	FI-02	25	38	19	19	0	0	0	63	19	16
2017	FI-03	16	40	20	15	6	3	0	58	22	35
2017	FI-04	41	41	6	6	6	0	0	82	12	17
2014	FI	24	46	14	7	8	1	1	71	15	143
2014	FI-01	23	50	12	8	4	4	0	76	12	26
2014	FI-02	26	44	21	8	3	0	0	69	10	39
2014	FI-03	25	46	15	2	11	0	2	72	13	48
2014	FI-04	23	54	4	8	12	0	0	77	19	26

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	28	15	8	3	0	0	74	11	177
2020	FI-01	47	33	10	6	4	0	0	80	10	49
2020	FI-02	51	20	14	11	3	0	0	71	14	35
2020	FI-03	36	36	22	3	3	0	0	71	7	59
2020	FI-04	60	17	10	13	0	0	0	77	13	30
2019	FI	46	32	13	6	3	1	0	78	9	144
2019	FI-01	46	23	17	11	0	3	0	71	12	35
2019	FI-02	52	34	7	7	0	0	0	86	7	29
2019	FI-03	31	40	17	6	6	0	0	71	13	48
2019	FI-04	73	27	0	0	0	0	0	100	0	26
2018	FI	28	42	16	7	6	1	0	71	13	113
2018	FI-01	21	50	14	4	7	4	0	74	11	28
2018	FI-02	36	40	16	4	4	0	0	76	8	25
2018	FI-03	16	41	22	14	8	0	0	57	22	37
2018	FI-04	48	35	9	4	4	0	0	83	9	23
2017	FI	27	32	17	15	7	0	1	60	22	84
2017	FI-01	38	25	12	6	19	0	0	62	25	16
2017	FI-02	25	37	6	32	0	0	0	62	32	16
2017	FI-03	19	32	28	15	3	0	3	53	19	35
2017	FI-04	35	35	12	6	12	0	0	71	18	17
2014	FI	31	43	11	6	9	0	0	74	15	142
2014	FI-01	35	46	12	4	4	0	0	81	8	26
2014	FI-02	28	49	13	5	5	0	0	77	10	39
2014	FI-03	36	34	15	6	8	0	0	70	15	47
2014	FI-04	27	54	0	4	15	0	0	81	19	26

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	39	14	6	2	0	0	78	8	176
2020	FI-01	43	41	14	0	2	0	0	84	2	49
2020	FI-02	35	41	15	9	0	0	0	76	9	34
2020	FI-03	39	34	19	5	3	0	0	73	8	59
2020	FI-04	40	40	7	13	0	0	0	80	13	30
2019	FI	34	45	8	10	3	0	0	80	13	143
2019	FI-01	32	38	18	12	0	0	0	71	12	34
2019	FI-02	31	55	10	3	0	0	0	86	3	29
2019	FI-03	27	50	4	13	6	0	0	77	19	48
2019	FI-04	54	38	0	8	0	0	0	92	8	26
2018	FI	29	33	19	12	5	1	1	63	17	113
2018	FI-01	25	36	21	11	4	4	0	63	15	28
2018	FI-02	44	32	16	4	0	0	4	79	4	25
2018	FI-03	16	27	27	16	14	0	0	43	30	37
2018	FI-04	39	39	9	13	0	0	0	78	13	23
2017	FI	26	31	19	18	6	0	0	57	24	84
2017	FI-01	38	31	19	0	13	0	0	69	13	16
2017	FI-02	31	25	12	32	0	0	0	56	32	16
2017	FI-03	13	31	29	20	6	0	0	45	26	35
2017	FI-04	35	35	6	18	6	0	0	71	24	17
2014	FI	24	36	22	9	8	0	0	60	17	143
2014	FI-01	35	42	19	0	4	0	0	77	4	26
2014	FI-02	26	38	26	5	5	0	0	64	10	39
2014	FI-03	23	33	27	8	8	0	0	56	17	48
2014	FI-04	15	35	15	19	15	0	0	50	35	26

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	45	40	10	3	2	0	85	5	176
2020	FI-01	57	29	12	2	0	0	86	2	49
2020	FI-02	41	47	9	3	0	0	88	3	34
2020	FI-03	36	44	12	5	3	0	80	8	59
2020	FI-04	53	40	7	0	0	0	93	0	30
2019	FI	47	38	8	5	2	0	85	7	144
2019	FI-01	42	44	8	6	0	0	86	6	36
2019	FI-02	45	48	7	0	0	0	93	0	29
2019	FI-03	40	42	8	8	2	0	81	10	48
2019	FI-04	80	12	4	0	4	0	92	4	25
2018	FI	32	45	10	7	6	0	77	13	113
2018	FI-01	32	39	18	0	11	0	71	11	28
2018	FI-02	36	44	8	4	8	0	80	12	25
2018	FI-03	22	54	8	11	5	0	76	16	37
2018	FI-04	43	39	4	13	0	0	83	13	23
2017	FI	31	44	11	11	4	0	75	14	84
2017	FI-01	50	25	6	13	6	0	75	19	16
2017	FI-02	31	31	19	19	0	0	62	19	16
2017	FI-03	22	52	11	11	3	0	75	14	35
2017	FI-04	29	59	6	0	6	0	88	6	17
2014	FI	22	44	17	12	5	1	66	17	142
2014	FI-01	23	62	0	12	4	0	85	15	26
2014	FI-02	23	31	26	10	8	3	55	18	39
2014	FI-03	26	42	19	8	4	0	68	13	47
2014	FI-04	15	46	15	19	4	0	62	23	26

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	37	34	16	6	6	0	0	71	13	176
2020	FI-01	61	20	16	0	2	0	0	82	2	49
2020	FI-02	46	29	9	11	6	0	0	74	17	35
2020	FI-03	29	44	14	7	7	0	0	73	14	59
2020	FI-04	7	48	28	10	7	0	0	55	17	29
2019	FI	36	34	18	8	3	1	0	71	11	143
2019	FI-01	50	28	8	8	3	3	0	80	11	36
2019	FI-02	34	38	24	3	0	0	0	72	3	29
2019	FI-03	31	42	17	6	4	0	0	73	10	48
2019	FI-04	29	29	29	13	0	0	0	58	13	24
2018	FI	32	32	16	11	10	0	0	64	20	114
2018	FI-01	39	32	14	11	4	0	0	71	14	28
2018	FI-02	46	23	19	8	4	0	0	69	12	26
2018	FI-03	25	42	14	8	11	0	0	67	19	36
2018	FI-04	22	22	17	17	22	0	0	43	39	23
2017	FI	35	38	10	10	5	0	1	74	15	85
2017	FI-01	56	25	13	6	0	0	0	81	6	16
2017	FI-02	43	38	6	12	0	0	0	81	12	16
2017	FI-03	24	51	14	8	3	0	0	75	11	36
2017	FI-04	29	24	6	18	18	0	6	56	38	17
2014	FI	27	39	17	10	6	1	1	67	16	143
2014	FI-01	50	38	8	4	0	0	0	88	4	26
2014	FI-02	38	36	13	5	3	3	3	78	8	39
2014	FI-03	19	33	27	17	4	0	0	52	21	48
2014	FI-04	4	58	12	12	15	0	0	62	27	26

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	7	26	39	25	3	0	1	28	33	176
2020	FI-01	6	16	39	33	6	0	0	39	22	49
2020	FI-02	3	29	34	31	3	0	0	34	31	35
2020	FI-03	7	31	37	22	2	0	2	24	38	59
2020	FI-04	7	28	52	14	0	0	0	14	34	29
2019	FI	8	32	37	14	7	2	0	21	42	145
2019	FI-01	0	17	50	14	14	6	0	29	18	36
2019	FI-02	3	38	24	24	7	3	0	32	43	29
2019	FI-03	17	35	29	15	4	0	0	19	52	48
2019	FI-04	8	38	46	4	4	0	0	8	46	26
2018	FI	15	43	30	9	4	0	0	12	58	114
2018	FI-01	18	39	29	11	4	0	0	14	57	28
2018	FI-02	8	46	31	4	12	0	0	15	54	26
2018	FI-03	19	39	33	8	0	0	0	8	58	36
2018	FI-04	13	52	22	13	0	0	0	13	65	23
2017	FI	14	38	33	11	1	1	2	12	54	85
2017	FI-01	19	12	43	25	0	0	0	25	31	16
2017	FI-02	6	25	50	19	0	0	0	19	31	16
2017	FI-03	17	45	28	3	2	3	3	5	65	36
2017	FI-04	12	59	18	6	0	0	6	6	75	17
2014	FI	18	40	28	10	2	0	2	12	59	143
2014	FI-01	0	31	42	19	8	0	0	27	31	26
2014	FI-02	21	38	23	10	0	0	8	11	64	39
2014	FI-03	19	38	33	8	2	0	0	10	56	48
2014	FI-04	31	54	12	4	0	0	0	4	85	26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	5	17	34	30	13	1	2	43	22	176
2020	FI-01	0	8	27	29	29	2	6	62	9	49
2020	FI-02	6	11	43	31	9	0	0	40	17	35
2020	FI-03	3	25	34	31	7	0	0	37	29	59
2020	FI-04	7	24	38	28	3	0	0	31	31	29
2019	FI	10	30	28	22	6	2	1	29	42	144
2019	FI-01	6	23	23	26	11	6	6	42	32	35
2019	FI-02	3	28	31	28	7	3	0	36	32	29
2019	FI-03	19	29	23	25	4	0	0	29	48	48
2019	FI-04	0	46	42	8	4	0	0	12	46	26
2018	FI	27	34	20	10	4	3	2	15	64	115
2018	FI-01	21	32	21	14	7	0	4	22	56	28
2018	FI-02	27	31	12	8	8	12	4	18	68	26
2018	FI-03	35	30	22	14	0	0	0	14	65	37
2018	FI-04	22	43	26	4	4	0	0	9	65	23
2017	FI	25	33	27	7	3	2	2	11	61	85
2017	FI-01	25	6	31	25	13	0	0	38	31	16
2017	FI-02	6	38	43	12	0	0	0	12	44	16
2017	FI-03	31	39	19	0	2	6	3	2	77	36
2017	FI-04	29	41	24	0	0	0	6	0	75	17
2014	FI	21	29	29	9	6	3	3	16	53	143
2014	FI-01	0	31	38	8	15	4	4	25	33	26
2014	FI-02	28	18	36	5	8	3	3	14	49	39
2014	FI-03	23	33	17	17	2	4	4	20	61	48
2014	FI-04	27	38	35	0	0	0	0	0	65	26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	13	21	30	25	6	3	2	33	36	174
2020	FI-01	4	8	41	24	12	4	6	41	14	49
2020	FI-02	9	14	23	40	9	6	0	52	24	35
2020	FI-03	17	24	29	26	2	2	0	28	42	58
2020	FI-04	25	43	21	11	0	0	0	11	68	28
2019	FI	17	26	28	18	5	1	4	24	46	145
2019	FI-01	6	17	19	33	11	3	11	52	26	36
2019	FI-02	28	14	38	7	3	3	7	12	46	29
2019	FI-03	17	31	27	21	4	0	0	25	48	48
2019	FI-04	15	42	35	8	0	0	0	8	58	26
2018	FI	18	32	27	16	4	1	3	20	51	113
2018	FI-01	19	19	33	15	7	4	4	24	40	27
2018	FI-02	15	31	23	15	8	0	8	25	50	26
2018	FI-03	19	39	22	19	0	0	0	19	58	36
2018	FI-04	17	39	30	13	0	0	0	13	57	23
2017	FI	18	27	35	12	5	2	1	17	47	85
2017	FI-01	25	6	31	25	13	0	0	38	31	16
2017	FI-02	0	32	43	12	6	6	0	20	34	16
2017	FI-03	28	31	30	6	3	3	0	9	61	36
2017	FI-04	6	35	41	12	0	0	6	13	44	17
2014	FI	22	29	30	14	4	1	1	18	52	142
2014	FI-01	4	31	27	23	12	4	0	36	36	26
2014	FI-02	31	18	33	13	0	3	3	14	51	39
2014	FI-03	19	32	32	13	4	0	0	17	51	47
2014	FI-04	31	35	23	12	0	0	0	12	65	26

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	7	18	31	31	11	1	2	44	25	176
2020	FI-01	6	6	18	39	27	0	4	68	13	49
2020	FI-02	6	6	37	37	11	3	0	50	12	35
2020	FI-03	9	22	34	28	5	0	2	33	32	58
2020	FI-04	7	37	37	20	0	0	0	20	43	30
2019	FI	10	16	29	29	11	1	2	42	28	143
2019	FI-01	3	9	9	41	32	3	3	78	13	34
2019	FI-02	7	14	38	28	3	3	7	35	23	29
2019	FI-03	10	17	33	35	4	0	0	40	27	48
2019	FI-04	15	23	42	12	8	0	0	19	38	26
2018	FI	17	22	30	22	6	1	2	29	40	113
2018	FI-01	18	11	32	21	11	0	7	35	31	28
2018	FI-02	15	15	23	27	15	4	0	44	32	26
2018	FI-03	14	26	34	26	0	0	0	26	40	35
2018	FI-04	22	39	26	13	0	0	0	13	61	23
2017	FI	22	18	29	24	4	0	2	29	41	85
2017	FI-01	13	6	38	38	6	0	0	44	19	16
2017	FI-02	25	13	19	37	6	0	0	43	38	16
2017	FI-03	20	19	39	17	2	0	3	20	40	36
2017	FI-04	35	29	12	12	6	0	6	19	69	17
2014	FI	27	29	23	14	4	0	2	19	58	143
2014	FI-01	12	19	38	19	12	0	0	31	31	26
2014	FI-02	18	31	26	15	5	0	5	22	51	39
2014	FI-03	31	25	23	17	2	0	2	19	58	48
2014	FI-04	46	42	8	4	0	0	0	4	88	26

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	7	23	28	31	10	1	1	41	31	176
2020	FI-01	8	6	16	45	18	4	2	67	15	49
2020	FI-02	3	17	37	34	9	0	0	43	20	35
2020	FI-03	5	32	25	29	8	0	0	37	37	59
2020	FI-04	10	41	38	10	0	0	0	10	52	29
2019	FI	11	25	37	13	8	4	2	22	38	145
2019	FI-01	6	19	22	14	25	6	8	45	29	36
2019	FI-02	0	34	41	10	7	7	0	19	37	29
2019	FI-03	21	21	40	15	0	4	0	15	43	48
2019	FI-04	4	35	46	15	0	0	0	15	38	26
2018	FI	28	28	22	14	5	2	1	20	57	112
2018	FI-01	26	11	26	22	11	0	4	35	38	27
2018	FI-02	19	23	19	27	12	0	0	38	42	26
2018	FI-03	33	31	28	6	0	3	0	6	66	36
2018	FI-04	32	50	9	5	0	5	0	5	86	22
2017	FI	28	37	14	11	7	0	2	19	67	85
2017	FI-01	19	19	18	25	19	0	0	44	38	16
2017	FI-02	19	32	19	12	19	0	0	31	50	16
2017	FI-03	31	51	9	7	0	0	3	7	84	36
2017	FI-04	41	29	18	6	0	0	6	6	75	17
2014	FI	21	26	34	11	5	2	1	17	48	143
2014	FI-01	4	27	46	4	15	4	0	20	32	26
2014	FI-02	15	26	31	18	3	3	5	22	44	39
2014	FI-03	27	25	31	13	4	0	0	17	52	48
2014	FI-04	35	23	31	8	0	4	0	8	60	26

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	8	15	33	30	11	1	1	42	24	176
2020	FI-01	8	8	22	35	22	2	2	60	17	49
2020	FI-02	9	14	40	31	3	3	0	35	24	35
2020	FI-03	8	14	37	29	10	0	2	40	22	59
2020	FI-04	3	34	28	28	7	0	0	34	38	29
2019	FI	12	24	32	20	9	2	1	30	37	144
2019	FI-01	6	17	22	25	25	3	3	53	24	36
2019	FI-02	3	21	48	17	7	3	0	25	25	29
2019	FI-03	17	32	26	21	2	2	0	24	50	47
2019	FI-04	12	27	38	19	4	0	0	23	38	26
2018	FI	27	30	26	11	4	1	0	16	58	114
2018	FI-01	18	32	29	14	4	4	0	19	52	28
2018	FI-02	31	19	31	8	12	0	0	19	50	26
2018	FI-03	36	31	14	17	3	0	0	19	67	36
2018	FI-04	22	35	39	4	0	0	0	4	57	23
2017	FI	33	27	21	14	1	0	4	16	63	85
2017	FI-01	31	12	31	19	6	0	0	25	43	16
2017	FI-02	26	37	19	19	0	0	0	19	63	16
2017	FI-03	36	25	22	10	0	0	6	11	65	36
2017	FI-04	35	35	12	12	0	0	6	13	75	17
2014	FI	11	25	31	19	9	2	3	29	38	143
2014	FI-01	0	23	19	35	19	4	0	56	24	26
2014	FI-02	13	15	36	18	8	5	5	29	31	39
2014	FI-03	15	33	31	10	10	0	0	21	48	48
2014	FI-04	12	27	35	19	0	0	8	21	42	26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	11	18	41	18	9	3	1	28	30	176
2020	FI-01	6	6	31	31	16	8	2	52	14	49
2020	FI-02	6	14	46	17	14	3	0	32	21	35
2020	FI-03	15	17	47	15	5	0	0	20	32	59
2020	FI-04	17	38	41	3	0	0	0	3	55	29
2019	FI	15	28	33	13	8	1	2	22	45	144
2019	FI-01	3	14	36	14	22	3	8	41	19	36
2019	FI-02	14	28	41	10	3	3	0	14	43	29
2019	FI-03	21	32	28	15	4	0	0	19	53	47
2019	FI-04	15	38	31	15	0	0	0	15	54	26
2018	FI	18	36	23	12	7	0	4	20	56	114
2018	FI-01	25	21	18	14	14	0	7	31	50	28
2018	FI-02	15	31	19	19	8	0	8	29	50	26
2018	FI-03	19	33	31	11	6	0	0	17	53	36
2018	FI-04	13	61	22	4	0	0	0	4	74	23
2017	FI	18	40	26	11	4	0	2	15	59	85
2017	FI-01	19	12	37	32	0	0	0	32	31	16
2017	FI-02	12	43	26	12	6	0	0	19	56	16
2017	FI-03	22	45	21	6	3	0	3	9	69	36
2017	FI-04	12	53	24	0	6	0	6	6	69	17
2014	FI	27	30	32	6	4	1	0	10	58	142
2014	FI-01	15	15	54	4	12	0	0	15	31	26
2014	FI-02	23	28	41	0	3	5	0	3	54	39
2014	FI-03	32	32	21	11	4	0	0	15	64	47
2014	FI-04	31	46	15	8	0	0	0	8	77	26

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	7	15	32	32	13	1	1	45	22	176
2020	FI-01	2	12	29	31	24	2	0	56	15	49
2020	FI-02	11	20	20	34	11	3	0	47	32	35
2020	FI-03	3	8	46	31	10	0	2	41	12	59
2020	FI-04	14	24	28	34	0	0	0	34	38	29
2019	FI	8	27	35	17	9	1	3	27	36	144
2019	FI-01	6	9	29	26	20	0	11	52	16	35
2019	FI-02	10	38	31	14	3	3	0	18	50	29
2019	FI-03	6	27	40	19	8	0	0	27	33	48
2019	FI-04	8	35	42	12	4	0	0	15	42	26

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	34	32	15	6	2	6	6	74	8	177
2020	FI-01	31	29	18	6	2	8	6	69	10	49
2020	FI-02	40	23	11	9	3	6	9	73	13	35
2020	FI-03	29	36	17	5	2	7	5	73	8	59
2020	FI-04	43	40	10	0	0	0	7	89	0	30
2019	FI	38	22	17	8	6	6	4	66	15	144
2019	FI-01	37	11	23	9	3	14	3	59	14	35
2019	FI-02	34	17	28	0	3	10	7	63	4	29
2019	FI-03	29	27	17	13	6	2	6	61	20	48
2019	FI-04	65	27	0	8	0	0	0	92	8	26
2018	FI	18	42	25	3	6	5	2	64	9	114
2018	FI-01	29	25	21	4	11	11	0	60	16	28
2018	FI-02	16	40	32	0	0	8	4	64	0	25
2018	FI-03	11	38	32	5	11	0	3	50	17	37
2018	FI-04	17	70	9	0	0	4	0	91	0	23
2017	FI	26	22	29	6	8	4	5	53	15	85
2017	FI-01	38	6	31	0	19	0	6	47	20	16
2017	FI-02	19	25	44	6	6	0	0	43	12	16
2017	FI-03	22	23	28	9	3	9	9	53	14	36
2017	FI-04	29	35	18	6	12	0	0	65	18	17
2014	FI	29	33	17	10	7	4	1	64	18	143
2014	FI-01	31	27	15	8	15	0	4	60	24	26
2014	FI-02	28	26	23	8	8	8	0	58	17	39
2014	FI-03	31	39	12	8	4	4	0	74	13	48
2014	FI-04	23	42	15	15	4	0	0	65	19	26

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	29	8	6	0	1	85	6	177
2020	FI-01	53	27	12	8	0	0	80	8	49
2020	FI-02	57	20	14	6	0	3	79	6	35
2020	FI-03	53	37	3	5	0	2	91	5	59
2020	FI-04	63	27	3	7	0	0	90	7	30
2019	FI	52	30	9	4	3	1	83	8	145
2019	FI-01	50	22	11	8	3	6	76	12	36
2019	FI-02	41	41	7	7	3	0	83	10	29
2019	FI-03	48	38	8	2	4	0	85	6	48
2019	FI-04	81	19	0	0	0	0	100	0	26
2018	FI	39	35	10	7	7	3	75	15	113
2018	FI-01	33	22	19	7	11	7	60	20	27
2018	FI-02	44	36	12	4	4	0	80	8	25
2018	FI-03	24	46	8	8	11	3	72	19	37
2018	FI-04	65	26	0	9	0	0	91	9	23
2017	FI	44	27	11	10	7	0	72	18	85
2017	FI-01	51	6	31	6	6	0	57	12	16
2017	FI-02	43	26	12	12	6	0	69	19	16
2017	FI-03	38	37	6	11	9	0	75	20	36
2017	FI-04	53	29	0	12	6	0	82	18	17
2014	FI	43	32	11	9	6	0	74	15	143
2014	FI-01	42	35	8	12	4	0	77	15	26
2014	FI-02	38	31	15	10	5	0	69	15	39
2014	FI-03	44	27	17	8	4	0	71	12	48
2014	FI-04	50	38	0	4	8	0	88	12	26

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	65	26	6	2	0	0	91	2	176
2020	FI-01	65	29	4	2	0	0	94	2	49
2020	FI-02	66	20	6	9	0	0	86	9	35
2020	FI-03	67	22	10	0	0	0	90	0	58
2020	FI-04	60	37	3	0	0	0	97	0	30
2019	FI	64	26	7	2	1	1	90	3	145
2019	FI-01	72	17	6	3	0	3	91	3	36
2019	FI-02	66	28	3	3	0	0	93	3	29
2019	FI-03	56	27	13	2	2	0	83	4	48
2019	FI-04	73	27	0	0	0	0	100	0	26
2018	FI	47	33	5	4	7	3	83	12	112
2018	FI-01	50	18	14	4	11	4	70	15	28
2018	FI-02	52	36	4	0	4	4	92	4	25
2018	FI-03	36	36	3	11	11	3	74	23	36
2018	FI-04	55	45	0	0	0	0	100	0	22
2017	FI	41	46	5	4	5	0	87	8	85
2017	FI-01	32	49	6	0	13	0	81	13	16
2017	FI-02	43	44	12	0	0	0	88	0	16
2017	FI-03	41	47	0	9	3	0	89	11	36
2017	FI-04	47	41	6	0	6	0	88	6	17
2014	FI	43	38	10	7	1	0	82	8	143
2014	FI-01	46	35	8	8	4	0	81	12	26
2014	FI-02	41	41	13	5	0	0	82	5	39
2014	FI-03	46	37	8	6	2	0	83	8	48
2014	FI-04	42	38	12	8	0	0	81	8	26

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	29	12	3	0	1	0	84	3	175
2020	FI-01	52	33	13	2	0	0	0	85	2	48
2020	FI-02	59	24	12	6	0	0	0	82	6	34
2020	FI-03	51	31	14	3	0	2	0	83	3	59
2020	FI-04	70	20	7	3	0	0	0	90	3	30
2019	FI	54	31	9	2	1	3	0	87	4	145
2019	FI-01	47	25	19	0	0	8	0	79	0	36
2019	FI-02	62	21	10	3	0	3	0	86	4	29
2019	FI-03	44	46	4	4	2	0	0	90	6	48
2019	FI-04	81	19	0	0	0	0	0	100	0	26
2018	FI	42	34	10	7	4	2	1	78	12	114
2018	FI-01	25	32	18	14	7	0	4	59	22	28
2018	FI-02	48	36	4	8	0	4	0	88	8	25
2018	FI-03	43	30	11	5	8	3	0	75	14	37
2018	FI-04	52	43	4	0	0	0	0	96	0	23

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	47	24	11	4	1	6	7	82	6	176
2020	FI-01	40	27	8	4	0	10	10	84	5	48
2020	FI-02	54	17	9	6	0	9	6	83	7	35
2020	FI-03	42	25	17	2	3	3	7	75	6	59
2020	FI-04	60	23	7	3	0	3	3	89	4	30

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	59	27	10	3	1	1	86	4	176
2020	FI-01	51	29	14	2	2	2	81	4	49
2020	FI-02	66	14	11	9	0	0	80	9	35
2020	FI-03	51	37	7	3	0	2	90	3	59
2020	FI-04	76	17	7	0	0	0	93	0	29
2019	FI	54	23	9	8	3	2	80	11	145
2019	FI-01	44	22	14	14	0	6	71	15	36
2019	FI-02	55	28	10	3	0	3	86	4	29
2019	FI-03	48	31	8	6	6	0	79	13	48
2019	FI-04	88	12	0	0	0	0	100	0	26

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	50	27	10	9	3	1	0	78	12	176
2020	FI-01	57	20	10	10	2	0	0	78	12	49
2020	FI-02	51	29	6	6	6	3	0	82	12	35
2020	FI-03	42	32	14	8	2	2	0	76	10	59
2020	FI-04	52	28	10	7	3	0	0	79	10	29
2019	FI	42	32	10	10	6	1	0	74	15	145
2019	FI-01	50	17	11	14	8	0	0	67	22	36
2019	FI-02	38	48	10	3	0	0	0	86	3	29
2019	FI-03	29	40	10	13	6	2	0	70	19	48
2019	FI-04	65	27	4	4	0	0	0	92	4	26
2018	FI	33	37	13	13	1	3	0	72	14	115
2018	FI-01	39	32	11	14	0	4	0	74	15	28
2018	FI-02	46	31	12	8	0	4	0	80	8	26
2018	FI-03	22	32	19	22	3	3	0	56	25	37
2018	FI-04	30	52	9	4	0	4	0	86	5	23
2017	FI	32	34	13	12	7	1	1	67	20	85
2017	FI-01	32	31	25	6	0	0	6	67	7	16
2017	FI-02	50	31	12	0	7	0	0	81	7	16
2017	FI-03	23	35	9	20	12	2	0	59	32	36
2017	FI-04	35	35	12	12	6	0	0	71	18	17
2014	FI	42	34	8	8	7	0	1	77	16	143
2014	FI-01	62	19	12	4	4	0	0	81	8	26
2014	FI-02	38	36	5	13	5	0	3	76	18	39
2014	FI-03	38	37	6	12	4	0	2	77	17	48
2014	FI-04	42	38	8	0	12	0	0	81	12	26

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	54	21	13	4	5	1	2	78	9	176
2020	FI-01	61	16	14	2	6	0	0	78	8	49
2020	FI-02	57	23	6	6	6	3	0	82	12	35
2020	FI-03	42	29	17	5	2	2	3	75	7	59
2020	FI-04	62	14	14	0	3	0	7	81	4	29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	30	9	5	1	0	0	85	6	176
2020	FI-01	61	22	12	4	0	0	0	84	4	49
2020	FI-02	54	29	9	9	0	0	0	83	9	35
2020	FI-03	47	39	8	3	2	0	0	86	5	59
2020	FI-04	66	24	7	3	0	0	0	90	3	29
2019	FI	48	33	9	5	5	0	1	81	10	145
2019	FI-01	44	31	14	3	6	0	3	77	9	36
2019	FI-02	48	45	7	0	0	0	0	93	0	29
2019	FI-03	38	38	8	10	6	0	0	75	17	48
2019	FI-04	77	15	4	0	4	0	0	92	4	26
2018	FI	39	38	12	3	5	3	0	79	8	114
2018	FI-01	50	36	7	0	7	0	0	86	7	28
2018	FI-02	56	20	12	4	0	8	0	83	4	25
2018	FI-03	24	43	16	5	11	0	0	68	16	37
2018	FI-04	35	48	13	0	0	4	0	86	0	23
2017	FI	33	34	13	14	5	0	1	68	19	85
2017	FI-01	38	31	6	13	6	0	6	73	20	16
2017	FI-02	43	43	6	7	0	0	0	87	7	16
2017	FI-03	28	24	19	23	6	0	0	52	29	36
2017	FI-04	29	47	12	6	6	0	0	76	12	17
2014	FI	44	31	8	9	7	0	1	76	16	143
2014	FI-01	65	12	8	12	4	0	0	77	15	26
2014	FI-02	38	38	13	0	8	0	3	79	8	39
2014	FI-03	39	38	6	10	4	0	2	79	15	48
2014	FI-04	46	31	0	12	12	0	0	77	23	26

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	45	55	176
2020	FI-01	44	56	48
2020	FI-02	51	49	35
2020	FI-03	47	53	59
2020	FI-04	37	63	30

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	59	19	9	2	1	5	6	88	3	175
2020	FI-01	53	20	8	2	0	12	4	88	2	49
2020	FI-02	63	9	14	3	0	0	11	81	3	35
2020	FI-03	59	27	7	0	0	2	5	93	0	59
2020	FI-04	66	17	3	0	3	3	7	92	4	29

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	62	25	7	3	2	0	88	5	177
2020	FI-01	65	20	6	8	0	0	86	8	49
2020	FI-02	63	20	9	3	6	0	83	9	35
2020	FI-03	56	36	7	2	0	0	92	2	59
2020	FI-04	73	17	7	0	3	0	90	3	30
2019	FI	53	26	12	6	3	0	79	10	145
2019	FI-01	58	17	14	3	8	0	75	11	36
2019	FI-02	55	31	10	3	0	0	86	3	29
2019	FI-03	38	38	10	13	2	0	75	15	48
2019	FI-04	81	12	4	4	0	0	92	4	26
2018	FI	44	29	16	3	5	3	75	9	115
2018	FI-01	57	18	11	4	11	0	75	14	28
2018	FI-02	50	27	12	4	0	8	83	4	26
2018	FI-03	30	30	27	5	8	0	59	14	37
2018	FI-04	43	43	9	0	0	4	91	0	23
2017	FI	40	33	9	9	7	1	74	17	85
2017	FI-01	51	25	6	0	19	0	75	19	16
2017	FI-02	56	19	6	12	7	0	74	19	16
2017	FI-03	25	42	14	14	3	2	69	17	36
2017	FI-04	47	35	6	6	6	0	82	12	17
2014	FI	47	27	13	6	7	0	74	13	143
2014	FI-01	69	23	0	4	4	0	92	8	26
2014	FI-02	46	23	18	5	8	0	69	13	39
2014	FI-03	42	35	15	4	4	0	77	8	48
2014	FI-04	42	27	12	8	12	0	69	19	26

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	35	13	4	2	7	0	80	6	177
2020	FI-01	49	29	12	4	0	6	0	83	4	49
2020	FI-02	49	31	9	0	3	9	0	88	3	35
2020	FI-03	29	41	17	3	2	8	0	76	6	59
2020	FI-04	37	40	13	7	0	3	0	79	7	30
2019	FI	27	42	13	5	6	6	1	74	12	145
2019	FI-01	28	31	8	8	3	19	3	75	14	36
2019	FI-02	38	38	14	3	7	0	0	76	10	29
2019	FI-03	23	44	17	4	10	2	0	68	15	48
2019	FI-04	27	58	8	4	0	4	0	88	4	26
2018	FI	27	41	15	10	4	3	0	70	14	115
2018	FI-01	36	21	14	18	7	4	0	59	26	28
2018	FI-02	35	46	4	12	0	4	0	84	12	26
2018	FI-03	14	46	24	5	8	3	0	61	14	37
2018	FI-04	30	48	13	4	0	4	0	82	5	23
2017	FI	22	22	20	19	11	4	1	46	32	85
2017	FI-01	38	19	0	25	13	0	6	60	40	16
2017	FI-02	38	19	25	12	6	0	0	57	19	16
2017	FI-03	3	22	28	21	18	8	0	27	42	36
2017	FI-04	29	29	18	18	0	6	0	63	19	17
2014	FI	15	38	24	12	3	8	0	58	16	143
2014	FI-01	31	35	8	15	0	12	0	74	17	26
2014	FI-02	15	38	23	10	0	13	0	62	12	39
2014	FI-03	15	40	29	12	0	4	0	57	13	48
2014	FI-04	4	42	31	8	12	4	0	48	20	26

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	36	15	5	3	3	0	77	8	177
2020	FI-01	51	31	12	2	2	2	0	83	4	49
2020	FI-02	49	34	11	3	0	3	0	85	3	35
2020	FI-03	27	41	20	5	5	2	0	69	10	59
2020	FI-04	37	33	13	10	3	3	0	72	14	30
2019	FI	25	42	15	11	5	2	1	69	16	142
2019	FI-01	31	33	11	11	6	6	3	70	18	36
2019	FI-02	35	35	19	12	0	0	0	69	12	26
2019	FI-03	25	42	15	10	8	0	0	67	19	48
2019	FI-04	15	62	12	12	0	0	0	77	12	26
2018	FI	21	36	21	16	4	3	0	58	21	115
2018	FI-01	29	14	25	25	4	4	0	44	30	28
2018	FI-02	23	42	15	15	0	4	0	68	16	26
2018	FI-03	16	35	24	14	11	0	0	51	24	37
2018	FI-04	17	52	17	9	0	4	0	73	9	23
2017	FI	17	22	20	22	16	2	1	40	39	84
2017	FI-01	38	12	6	25	13	0	6	54	40	16
2017	FI-02	19	32	31	12	6	0	0	50	19	16
2017	FI-03	9	9	23	27	28	5	0	18	58	35
2017	FI-04	12	47	18	18	6	0	0	59	24	17
2014	FI	15	27	29	15	10	4	0	45	26	143
2014	FI-01	27	35	12	12	8	8	0	67	21	26
2014	FI-02	10	31	31	13	8	8	0	44	22	39
2014	FI-03	23	21	33	15	6	2	0	45	21	48
2014	FI-04	0	31	31	19	19	0	0	31	38	26

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	26	36	23	6	5	4	0	64	12	176
2020	FI-01	37	27	22	8	2	4	0	66	11	49
2020	FI-02	37	34	23	0	3	3	0	74	3	35
2020	FI-03	17	42	20	7	8	5	0	63	16	59
2020	FI-04	13	47	23	10	7	0	0	60	17	30
2019	FI	18	37	20	14	4	7	0	59	19	144
2019	FI-01	22	25	14	14	3	22	0	61	21	36
2019	FI-02	31	21	28	17	3	0	0	52	21	29
2019	FI-03	15	49	13	15	6	2	0	65	22	47
2019	FI-04	8	54	27	12	0	0	0	62	12	26
2018	FI	15	26	30	18	5	5	1	44	25	115
2018	FI-01	25	21	21	18	4	7	4	52	24	28
2018	FI-02	19	23	31	19	0	8	0	46	21	26
2018	FI-03	5	24	38	16	14	3	0	31	31	37
2018	FI-04	13	35	26	22	0	4	0	50	23	23
2017	FI	14	18	17	26	22	2	1	33	50	85
2017	FI-01	38	6	6	18	19	6	6	50	42	16
2017	FI-02	12	25	25	32	6	0	0	37	38	16
2017	FI-03	9	9	14	30	36	2	0	17	68	36
2017	FI-04	6	41	24	18	12	0	0	47	29	17
2014	FI	8	24	23	28	12	5	0	34	42	143
2014	FI-01	15	35	8	31	8	4	0	52	40	26
2014	FI-02	13	15	38	23	3	8	0	31	28	39
2014	FI-03	6	31	17	25	15	6	0	40	42	48
2014	FI-04	0	15	23	38	23	0	0	15	62	26

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	27	37	14	15	5	2	0	65	20	177
2020	FI-01	39	39	14	2	4	2	0	79	6	49
2020	FI-02	34	37	11	11	3	3	0	74	15	35
2020	FI-03	17	36	17	20	7	3	0	54	28	59
2020	FI-04	20	40	7	30	3	0	0	60	33	30
2019	FI	15	35	22	15	8	3	0	53	24	144
2019	FI-01	25	25	17	14	6	14	0	58	23	36
2019	FI-02	14	38	21	17	10	0	0	52	28	29
2019	FI-03	17	36	19	15	13	0	0	53	28	47
2019	FI-04	4	50	27	19	0	0	0	54	19	26
2018	FI	16	33	19	21	8	3	1	50	30	115
2018	FI-01	29	29	11	21	7	0	4	59	30	28
2018	FI-02	12	38	23	23	0	4	0	52	24	26
2018	FI-03	5	30	30	16	16	3	0	36	33	37
2018	FI-04	22	39	9	22	4	4	0	64	27	23
2017	FI	12	20	20	23	24	0	1	32	48	85
2017	FI-01	19	25	6	25	19	0	6	47	46	16
2017	FI-02	19	6	31	31	13	0	0	25	44	16
2017	FI-03	9	13	20	19	39	0	0	22	59	36
2017	FI-04	6	41	24	24	6	0	0	47	29	17
2014	FI	11	25	20	25	16	2	0	37	42	143
2014	FI-01	19	38	12	23	8	0	0	58	31	26
2014	FI-02	10	31	23	21	13	3	0	42	34	39
2014	FI-03	13	21	21	27	17	2	0	34	45	48
2014	FI-04	4	15	23	27	27	4	0	20	56	26

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	26	18	5	2	6	1	74	7	176
2020	FI-01	61	16	10	4	0	6	2	84	4	49
2020	FI-02	46	26	23	0	3	3	0	74	3	35
2020	FI-03	29	31	21	5	2	10	2	69	8	58
2020	FI-04	40	30	13	13	3	0	0	70	17	30
2019	FI	40	34	14	1	3	6	0	79	5	145
2019	FI-01	50	31	3	3	3	11	0	91	6	36
2019	FI-02	45	34	14	0	3	3	0	82	4	29
2019	FI-03	40	25	25	2	4	4	0	67	7	48
2019	FI-04	27	58	15	0	0	0	0	85	0	26

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	27	48	15	7	2	1	76	9	176
2020	FI-01	37	39	14	6	0	4	79	6	49
2020	FI-02	29	54	14	3	0	0	83	3	35
2020	FI-03	22	44	19	12	3	0	66	15	59
2020	FI-04	24	59	7	7	3	0	83	10	29
2019	FI	26	46	14	10	3	1	73	13	145
2019	FI-01	31	42	17	6	3	3	74	9	36
2019	FI-02	24	38	21	14	3	0	62	17	29
2019	FI-03	29	46	13	8	4	0	75	13	48
2019	FI-04	19	62	8	12	0	0	81	12	26
2018	FI	16	45	25	10	3	2	62	12	115
2018	FI-01	25	36	21	7	7	4	63	15	28
2018	FI-02	15	38	27	12	4	4	56	16	26
2018	FI-03	14	43	30	14	0	0	57	14	37
2018	FI-04	9	65	22	4	0	0	74	4	23
2017	FI	17	36	23	18	3	1	55	22	85
2017	FI-01	32	31	19	13	0	6	67	13	16
2017	FI-02	19	31	25	26	0	0	50	26	16
2017	FI-03	13	34	28	17	8	0	47	25	36
2017	FI-04	12	53	18	18	0	0	65	18	17
2014	FI	21	42	19	10	7	1	64	17	143
2014	FI-01	42	35	19	4	0	0	77	4	26
2014	FI-02	13	54	13	5	13	3	68	18	39
2014	FI-03	21	33	25	15	4	2	55	19	48
2014	FI-04	12	50	15	12	12	0	62	23	26

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	19	37	19	15	7	3	0	58	22	176
2020	FI-01	29	42	10	10	2	6	0	76	13	48
2020	FI-02	34	31	20	14	0	0	0	66	14	35
2020	FI-03	12	34	20	15	15	3	0	47	32	59
2020	FI-04	3	43	27	20	7	0	0	47	27	30
2019	FI	7	37	25	20	8	2	1	45	29	143
2019	FI-01	14	40	23	14	0	9	0	59	16	35
2019	FI-02	3	38	24	21	10	0	3	43	32	29
2019	FI-03	6	40	26	19	9	0	0	47	28	47
2019	FI-04	4	35	27	23	12	0	0	38	35	26

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	31	32	16	13	3	4	1	66	16	176
2020	FI-01	33	41	8	10	4	2	2	77	15	49
2020	FI-02	34	26	17	14	0	6	3	66	16	35
2020	FI-03	22	33	22	17	2	3	0	57	20	58
2020	FI-04	40	23	20	7	7	3	0	66	14	30
2019	FI	28	36	19	10	5	1	1	65	15	144
2019	FI-01	33	31	19	11	6	0	0	64	17	36
2019	FI-02	21	38	24	10	3	0	3	61	14	29
2019	FI-03	30	28	23	13	6	0	0	57	19	47
2019	FI-04	27	50	12	8	0	4	0	80	8	26
2018	FI	20	47	15	11	4	2	1	69	16	115
2018	FI-01	25	46	7	7	7	4	4	77	15	28
2018	FI-02	12	50	27	8	0	4	0	64	8	26
2018	FI-03	19	41	14	19	8	0	0	59	27	37
2018	FI-04	26	52	13	9	0	0	0	78	9	23
2017	FI	23	39	14	17	5	1	1	64	22	85
2017	FI-01	25	49	13	13	0	0	0	75	13	16
2017	FI-02	25	37	12	13	6	0	6	66	21	16
2017	FI-03	16	33	17	25	5	3	0	51	32	36
2017	FI-04	35	41	12	6	6	0	0	76	12	17
2014	FI	20	41	15	10	6	7	1	66	18	143
2014	FI-01	31	42	8	15	4	0	0	73	19	26
2014	FI-02	8	38	28	8	8	10	0	51	17	39
2014	FI-03	21	35	12	8	8	13	2	66	20	48
2014	FI-04	31	50	8	8	4	0	0	81	12	26

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	25	43	22	6	1	2	1	70	7	174
2020	FI-01	31	50	13	2	0	2	2	85	2	48
2020	FI-02	31	51	11	6	0	0	0	83	6	35
2020	FI-03	19	36	34	5	2	3	0	57	7	58
2020	FI-04	24	34	24	14	0	3	0	61	14	29
2019	FI	24	41	22	7	5	1	0	66	12	144
2019	FI-01	28	36	25	6	3	3	0	66	9	36
2019	FI-02	24	38	28	10	0	0	0	62	10	29
2019	FI-03	23	40	23	4	10	0	0	63	15	48
2019	FI-04	28	52	12	4	0	4	0	83	4	25
2018	FI	19	48	19	10	3	3	0	68	13	113
2018	FI-01	30	41	15	7	4	4	0	73	12	27
2018	FI-02	15	50	19	12	0	4	0	68	12	26
2018	FI-03	14	51	16	14	5	0	0	65	19	37
2018	FI-04	18	45	27	5	0	5	0	67	5	22

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	20	24	26	10	5	13	3	52	17	177
2020	FI-01	24	24	22	6	2	16	4	62	10	49
2020	FI-02	26	23	23	11	3	11	3	57	17	35
2020	FI-03	10	27	31	8	8	12	3	44	20	59
2020	FI-04	27	17	27	13	3	10	3	50	19	30
2019	FI	14	20	29	14	8	12	3	40	26	145
2019	FI-01	17	19	28	14	6	17	0	43	23	36
2019	FI-02	10	21	38	10	7	14	0	36	20	29
2019	FI-03	13	17	23	19	13	10	6	35	38	48
2019	FI-04	19	27	31	12	0	8	4	52	13	26
2018	FI	15	22	30	13	11	6	3	40	27	115
2018	FI-01	32	21	11	18	7	7	4	60	28	28
2018	FI-02	12	27	38	12	4	8	0	42	17	26
2018	FI-03	5	22	30	16	19	3	5	29	38	37
2018	FI-04	13	13	48	4	13	9	0	29	19	23
2017	FI	13	14	23	18	21	9	2	31	43	85
2017	FI-01	19	13	19	18	19	6	6	36	42	16
2017	FI-02	12	19	31	12	13	6	6	35	29	16
2017	FI-03	9	11	22	25	20	13	0	23	52	36
2017	FI-04	18	18	24	6	29	6	0	38	38	17
2014	FI	8	17	20	17	15	23	1	32	42	143
2014	FI-01	15	19	8	23	12	23	0	45	45	26
2014	FI-02	5	13	31	15	13	23	0	23	37	39
2014	FI-03	8	19	21	13	10	27	2	38	33	48
2014	FI-04	4	19	15	19	27	15	0	27	55	26

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	29	37	19	8	4	2	1	68	12	177
2020	FI-01	45	33	8	8	2	4	0	81	11	49
2020	FI-02	34	40	11	11	3	0	0	74	14	35
2020	FI-03	19	39	27	7	7	2	0	59	14	59
2020	FI-04	23	40	30	0	3	0	3	66	3	30
2019	FI	17	42	15	13	9	3	1	62	23	144
2019	FI-01	28	42	14	3	11	3	0	71	14	36
2019	FI-02	14	45	17	21	3	0	0	59	24	29
2019	FI-03	11	43	15	15	11	6	0	57	27	47
2019	FI-04	23	38	15	15	0	4	4	67	17	26
2018	FI	16	40	19	15	8	3	0	57	23	115
2018	FI-01	32	36	11	11	7	4	0	70	19	28
2018	FI-02	12	46	19	15	4	4	0	60	20	26
2018	FI-03	11	30	30	19	11	0	0	41	30	37
2018	FI-04	9	52	13	13	9	4	0	64	23	23
2017	FI	10	23	17	28	21	1	0	33	50	85
2017	FI-01	25	19	0	25	31	0	0	44	56	16
2017	FI-02	19	19	12	25	26	0	0	37	50	16
2017	FI-03	5	14	34	28	19	0	0	19	47	36
2017	FI-04	0	47	0	35	12	6	0	50	50	17
2014	FI	15	28	18	19	17	4	0	44	37	143
2014	FI-01	27	31	8	27	8	0	0	58	35	26
2014	FI-02	13	28	18	18	21	3	0	42	39	39
2014	FI-03	15	23	23	12	17	10	0	42	32	48
2014	FI-04	8	38	19	23	12	0	0	46	35	26

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	31	31	13	14	6	3	2	65	21	177
2020	FI-01	45	24	10	12	2	6	0	74	15	49
2020	FI-02	34	34	9	20	3	0	0	69	23	35
2020	FI-03	22	31	20	15	8	2	2	54	25	59
2020	FI-04	27	40	10	7	3	3	10	77	12	30
2019	FI	23	38	14	11	10	2	1	64	22	145
2019	FI-01	31	36	8	14	11	0	0	67	25	36
2019	FI-02	21	48	10	14	3	3	0	71	18	29
2019	FI-03	17	35	23	10	13	2	0	53	23	48
2019	FI-04	35	35	12	8	0	4	8	78	9	26
2018	FI	25	34	15	8	15	3	1	61	23	115
2018	FI-01	29	21	21	11	11	7	0	54	23	28
2018	FI-02	15	46	19	8	8	4	0	64	16	26
2018	FI-03	27	30	11	8	24	0	0	57	32	37
2018	FI-04	30	39	9	4	13	0	4	73	18	23
2017	FI	22	25	18	14	21	0	0	47	36	85
2017	FI-01	13	43	12	6	25	0	0	56	32	16
2017	FI-02	25	12	19	31	13	0	0	37	44	16
2017	FI-03	16	16	25	15	28	0	0	32	43	36
2017	FI-04	41	35	6	6	12	0	0	76	18	17
2014	FI	13	31	13	18	19	5	1	47	39	143
2014	FI-01	8	38	4	35	15	0	0	46	50	26
2014	FI-02	8	31	18	5	31	8	0	42	39	39
2014	FI-03	17	31	17	17	10	8	0	52	29	48
2014	FI-04	23	31	4	27	12	0	4	56	40	26

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	52	24	14	6	1	1	2	78	8	177
2020	FI-01	69	20	4	4	0	0	2	92	4	49
2020	FI-02	49	29	11	6	0	3	3	82	6	35
2020	FI-03	41	27	19	7	3	0	3	70	11	59
2020	FI-04	53	20	20	7	0	0	0	73	7	30
2019	FI	48	28	10	7	4	0	3	78	11	145
2019	FI-01	64	25	0	3	3	0	6	94	6	36
2019	FI-02	41	28	21	3	3	0	3	71	7	29
2019	FI-03	46	29	10	10	4	0	0	75	15	48
2019	FI-04	38	31	8	12	4	0	8	75	17	26

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	58	23	14	3	1	0	2	82	3	175
2020	FI-01	59	20	14	4	0	0	2	81	4	49
2020	FI-02	49	34	11	3	0	0	3	85	3	35
2020	FI-03	53	21	21	4	0	0	2	75	4	57
2020	FI-04	77	17	3	0	3	0	0	93	3	30
2019	FI	49	27	11	6	4	1	2	79	9	142
2019	FI-01	51	26	14	6	0	0	3	79	6	35
2019	FI-02	50	21	18	4	4	0	4	74	7	28
2019	FI-03	40	38	9	11	2	0	0	79	13	47
2019	FI-04	69	15	4	0	0	8	4	96	0	26

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	78	10	6	0	1	2	3	92	1	175
2020	FI-01	76	6	12	0	0	2	4	87	0	49
2020	FI-02	83	9	6	0	0	0	3	94	0	35
2020	FI-03	70	14	5	0	4	4	4	91	4	57
2020	FI-04	93	7	0	0	0	0	0	100	0	30
2019	FI	75	10	5	3	3	2	2	89	6	145
2019	FI-01	69	14	3	8	0	3	3	88	9	36
2019	FI-02	79	7	7	0	0	7	0	93	0	29
2019	FI-03	71	15	8	0	6	0	0	85	6	48
2019	FI-04	88	4	0	0	0	0	8	100	0	26

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	78	11	5	1	0	1	4	94	1	176
2020	FI-01	76	10	6	0	0	0	8	93	0	49
2020	FI-02	66	23	6	0	0	3	3	94	0	35
2020	FI-03	80	8	5	2	0	2	3	93	2	59
2020	FI-04	93	3	3	0	0	0	0	97	0	29
2019	FI	74	8	3	1	3	3	7	91	5	143
2019	FI-01	74	6	3	0	3	3	11	93	3	35
2019	FI-02	82	7	4	0	4	4	0	93	4	28
2019	FI-03	67	15	2	2	4	4	6	91	7	48
2019	FI-04	85	0	4	4	0	0	8	92	4	26

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	28	45	17	6	1	3	0	76	7	177
2020	FI-01	22	57	8	6	0	6	0	85	7	49
2020	FI-02	43	34	14	3	0	6	0	82	3	35
2020	FI-03	19	49	24	7	2	0	0	68	8	59
2020	FI-04	43	33	20	3	0	0	0	77	3	30
2019	FI	24	48	19	6	2	1	0	72	9	143
2019	FI-01	23	51	14	11	0	0	0	74	11	35
2019	FI-02	24	38	28	7	3	0	0	62	10	29
2019	FI-03	23	45	21	4	2	4	0	71	7	47
2019	FI-04	31	62	8	0	0	0	0	92	0	26
2018	FI	24	39	20	7	5	4	1	66	13	114
2018	FI-01	25	29	14	14	7	7	4	60	24	28
2018	FI-02	27	31	27	4	4	8	0	63	8	26
2018	FI-03	22	35	24	8	8	3	0	58	17	37
2018	FI-04	23	64	14	0	0	0	0	86	0	22
2017	FI	14	27	32	14	12	1	0	42	26	85
2017	FI-01	19	25	31	12	13	0	0	44	25	16
2017	FI-02	6	38	31	25	0	0	0	44	25	16
2017	FI-03	9	13	39	17	20	3	0	22	38	36
2017	FI-04	29	47	18	0	6	0	0	76	6	17

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	44	34	14	5	1	3	0	80	6	177
2020	FI-01	57	29	10	2	0	2	0	88	2	49
2020	FI-02	49	37	9	6	0	0	0	86	6	35
2020	FI-03	34	36	20	7	0	3	0	72	7	59
2020	FI-04	37	40	13	7	0	3	0	79	7	30
2019	FI	35	44	12	4	3	1	0	80	8	144
2019	FI-01	40	37	14	0	3	6	0	82	3	35
2019	FI-02	31	52	7	3	7	0	0	83	10	29
2019	FI-03	29	48	10	10	2	0	0	77	13	48
2019	FI-04	46	46	8	0	0	0	0	92	0	26
2018	FI	39	32	13	8	4	3	1	74	13	114
2018	FI-01	39	32	4	14	4	4	4	77	19	28
2018	FI-02	40	28	16	8	4	4	0	71	13	25
2018	FI-03	32	32	19	5	8	3	0	67	14	37
2018	FI-04	52	30	13	4	0	0	0	83	4	23
2017	FI	27	45	19	5	4	1	0	72	9	85
2017	FI-01	32	38	18	6	6	0	0	69	13	16
2017	FI-02	31	50	12	6	0	0	0	81	6	16
2017	FI-03	19	47	23	6	3	3	0	68	9	36
2017	FI-04	35	41	18	0	6	0	0	76	6	17
2014	FI	36	43	9	5	3	4	0	82	8	143
2014	FI-01	50	38	4	4	0	4	0	92	4	26
2014	FI-02	41	38	8	8	3	3	0	82	11	39
2014	FI-03	25	52	8	4	2	8	0	84	7	48
2014	FI-04	38	31	19	4	8	0	0	69	12	26

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	42	37	14	3	0	4	0	82	4	177
2020	FI-01	53	24	12	6	0	4	0	81	6	49
2020	FI-02	46	34	11	3	0	6	0	85	3	35
2020	FI-03	34	44	17	2	0	3	0	81	2	59
2020	FI-04	37	47	13	3	0	0	0	83	3	30
2019	FI	35	42	15	4	2	1	0	79	6	142
2019	FI-01	43	29	23	3	0	3	0	74	3	35
2019	FI-02	18	61	11	7	0	4	0	81	7	28
2019	FI-03	40	40	10	6	4	0	0	79	10	48
2019	FI-04	40	52	8	0	0	0	0	92	0	25
2018	FI	36	38	15	3	3	4	2	79	6	115
2018	FI-01	39	36	11	4	0	4	7	84	4	28
2018	FI-02	35	31	23	4	0	8	0	71	4	26
2018	FI-03	32	35	16	3	8	5	0	71	11	37
2018	FI-04	39	52	9	0	0	0	0	91	0	23
2017	FI	30	32	23	5	7	2	0	64	12	85
2017	FI-01	44	12	25	0	19	0	0	57	19	16
2017	FI-02	25	32	31	12	0	0	0	57	12	16
2017	FI-03	21	37	22	6	8	6	0	62	14	36
2017	FI-04	41	41	18	0	0	0	0	82	0	17
2014	FI	38	39	12	3	2	6	0	81	6	143
2014	FI-01	54	27	12	0	0	8	0	88	0	26
2014	FI-02	41	36	15	3	0	5	0	81	3	39
2014	FI-03	33	46	6	2	4	8	0	86	7	48
2014	FI-04	31	38	19	8	4	0	0	69	12	26

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	35	31	22	5	1	6	71	6	176
2020	FI-01	49	31	10	4	2	4	83	6	49
2020	FI-02	40	26	9	11	0	14	77	13	35
2020	FI-03	25	34	34	3	0	3	61	4	59
2020	FI-04	30	33	30	3	0	3	66	3	30

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	25	22	2	2	3	2	72	5	176
2020	FI-01	47	27	12	2	2	4	6	82	5	49
2020	FI-02	57	23	17	0	0	3	0	82	0	35
2020	FI-03	31	26	33	2	3	3	2	60	5	58
2020	FI-04	50	20	23	3	3	0	0	70	7	30

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	56	34	9	1	1	1	0	90	2	176
2020	FI-01	67	24	8	0	0	0	0	92	0	49
2020	FI-02	63	26	11	0	0	0	0	89	0	35
2020	FI-03	45	43	7	2	2	2	0	89	4	58
2020	FI-04	53	37	7	3	0	0	0	90	3	30
2019	FI	47	40	7	3	2	0	0	88	6	144
2019	FI-01	66	17	11	6	0	0	0	83	6	35
2019	FI-02	41	52	0	7	0	0	0	93	7	29
2019	FI-03	35	50	8	2	4	0	0	85	6	48
2019	FI-04	62	35	4	0	0	0	0	96	0	26
2018	FI	46	35	9	4	5	0	1	82	10	115
2018	FI-01	43	32	7	7	7	0	4	78	15	28
2018	FI-02	58	23	15	4	0	0	0	81	4	26
2018	FI-03	35	43	8	5	8	0	0	78	14	37
2018	FI-04	57	35	4	0	4	0	0	91	4	23
2017	FI	35	40	15	4	6	0	0	75	10	85
2017	FI-01	44	19	19	6	13	0	0	63	19	16
2017	FI-02	50	38	12	0	0	0	0	88	0	16
2017	FI-03	19	50	19	6	6	0	0	69	12	36
2017	FI-04	47	41	6	0	6	0	0	88	6	17
2014	FI	38	43	6	9	2	1	0	82	11	142
2014	FI-01	62	31	0	8	0	0	0	92	8	26
2014	FI-02	46	36	8	8	0	3	0	84	8	39
2014	FI-03	30	51	8	6	2	2	0	83	9	47
2014	FI-04	23	54	4	15	4	0	0	77	19	26

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	34	35	19	10	2	1	69	12	176
2020	FI-01	51	29	10	10	0	0	80	10	49
2020	FI-02	40	34	17	6	0	3	76	6	35
2020	FI-03	19	41	24	12	3	0	60	16	58
2020	FI-04	33	33	20	13	0	0	67	13	30
2019	FI	29	39	15	10	7	0	69	17	143
2019	FI-01	35	35	15	3	12	0	71	15	34
2019	FI-02	21	52	14	14	0	0	72	14	29
2019	FI-03	25	44	10	13	8	0	69	21	48
2019	FI-04	46	27	23	4	0	0	73	4	26
2018	FI	20	29	26	11	11	2	50	23	114
2018	FI-01	22	22	15	15	26	0	44	41	27
2018	FI-02	27	27	35	8	4	0	54	12	26
2018	FI-03	14	32	32	8	14	0	46	22	37
2018	FI-04	22	35	22	13	0	9	62	14	23
2017	FI	18	17	29	16	19	1	35	36	85
2017	FI-01	38	13	25	19	6	0	51	25	16
2017	FI-02	19	19	37	12	13	0	37	26	16
2017	FI-03	9	3	39	20	28	2	12	49	36
2017	FI-04	18	47	6	12	18	0	65	29	17
2014	FI	12	27	25	17	16	3	40	35	143
2014	FI-01	35	27	15	12	8	4	64	20	26
2014	FI-02	8	31	26	21	13	3	39	34	39
2014	FI-03	10	23	33	15	17	2	34	32	48
2014	FI-04	0	31	19	19	27	4	32	48	26

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	40	15	7	2	1	77	9	176
2020	FI-01	53	31	10	4	2	0	84	6	49
2020	FI-02	43	37	11	6	0	3	82	6	35
2020	FI-03	22	50	14	10	3	0	72	14	58
2020	FI-04	30	43	23	3	0	0	73	3	30
2019	FI	31	43	10	12	4	0	74	16	144
2019	FI-01	43	31	11	11	3	0	74	14	35
2019	FI-02	24	48	10	17	0	0	72	17	29
2019	FI-03	23	50	10	10	6	0	73	17	48
2019	FI-04	42	42	8	8	0	0	85	8	26
2018	FI	23	37	20	10	9	2	61	19	115
2018	FI-01	25	32	18	14	11	0	57	25	28
2018	FI-02	23	31	31	8	8	0	54	15	26
2018	FI-03	16	43	16	8	14	3	61	22	37
2018	FI-04	35	39	13	9	0	4	77	9	23
2017	FI	21	21	23	18	17	0	42	34	85
2017	FI-01	32	25	12	25	6	0	57	31	16
2017	FI-02	31	6	37	12	13	0	37	26	16
2017	FI-03	13	20	28	14	25	0	33	39	36
2017	FI-04	18	35	12	24	12	0	53	35	17
2014	FI	15	32	21	18	13	1	48	31	143
2014	FI-01	35	31	15	15	0	4	68	16	26
2014	FI-02	8	36	23	23	10	0	44	33	39
2014	FI-03	17	36	19	15	12	2	53	28	48
2014	FI-04	4	27	23	19	27	0	31	46	26

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	29	13	11	4	2	1	71	16	175
2020	FI-01	55	20	6	12	0	4	2	80	13	49
2020	FI-02	46	23	9	17	3	3	0	71	21	35
2020	FI-03	22	38	21	9	9	2	0	61	18	58
2020	FI-04	45	34	10	10	0	0	0	79	10	29
2019	FI	27	31	17	15	8	1	1	59	24	142
2019	FI-01	31	26	23	9	9	0	3	59	18	35
2019	FI-02	21	38	17	21	0	3	0	61	21	29
2019	FI-03	21	34	15	19	11	0	0	55	30	47
2019	FI-04	48	24	16	8	4	0	0	72	12	25
2018	FI	22	25	15	18	17	4	0	49	35	114
2018	FI-01	25	14	18	7	32	4	0	41	41	28
2018	FI-02	28	24	20	20	8	0	0	52	28	25
2018	FI-03	11	32	14	19	19	5	0	46	40	37
2018	FI-04	30	26	9	26	4	4	0	59	32	23
2017	FI	15	14	23	20	25	2	0	30	46	85
2017	FI-01	13	25	31	6	25	0	0	38	31	16
2017	FI-02	12	12	31	31	13	0	0	25	44	16
2017	FI-03	11	9	19	25	31	5	0	21	59	36
2017	FI-04	29	18	18	12	24	0	0	47	35	17
2014	FI	13	19	21	21	20	6	0	34	43	143
2014	FI-01	27	23	12	19	15	4	0	52	36	26
2014	FI-02	8	28	21	21	18	5	0	38	41	39
2014	FI-03	12	17	27	21	15	8	0	32	39	48
2014	FI-04	12	8	15	23	35	8	0	21	63	26

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	FI	30	36	34	177
2020	FI-01	29	35	37	49
2020	FI-02	34	46	20	35
2020	FI-03	32	29	39	59
2020	FI-04	23	47	30	30
2019	FI	33	37	30	145
2019	FI-01	28	47	25	36
2019	FI-02	21	34	45	29
2019	FI-03	46	25	29	48
2019	FI-04	27	50	23	26
2018	FI	35	33	32	115
2018	FI-01	21	43	36	28
2018	FI-02	42	23	35	26
2018	FI-03	46	16	38	37
2018	FI-04	26	57	17	23
2017	FI	43	25	32	85
2017	FI-01	37	25	38	16
2017	FI-02	44	12	43	16
2017	FI-03	52	17	31	36
2017	FI-04	29	53	18	17
2014	FI	46	18	36	143
2014	FI-01	50	12	38	26
2014	FI-02	49	15	36	39
2014	FI-03	42	23	35	48
2014	FI-04	46	19	35	26

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	FI	11	28	47	6	0	8	53
2020	FI-01	0	50	36	14	0	0	14
2020	FI-03	16	11	58	5	0	11	19
2019	FI	13	25	50	2	2	8	48
2019	FI-01	10	30	40	0	10	10	10
2019	FI-03	9	23	55	5	0	9	22
2018	FI	13	15	60	3	0	10	40
2018	FI-02	0	36	45	9	0	9	11
2018	FI-03	24	6	59	0	0	12	17
2017	FI	3	11	68	2	0	16	37
2017	FI-03	0	16	64	4	0	15	19
2014	FI	8	21	62	3	9999	6	66
2014	FI-01	0	31	54	0	9999	15	13
2014	FI-02	0	32	63	5	9999	0	19
2014	FI-03	20	20	45	5	9999	10	20
2014	FI-04	8	0	92	0	9999	0	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	6	94	177
2019	FI	8	92	144
2019	FI-03	11	89	47
2018	FI	15	85	113
2018	FI-03	22	78	37

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	63	38	16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	58	42	12
2018	FI	50	50	16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	FI	100	11
2019	FI	100	12
2018	FI	100	16

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	11
2019	FI	0	100	12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	11
2019	FI	0	100	12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	42	58	12
2018	FI	53	47	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	53	47	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	50	50	12
2018	FI	47	53	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	29	71	17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	53	47	17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	41	59	17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	FI	100	11
2019	FI	100	12
2018	FI	100	17

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	11

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	12
2018	FI	0	100	17

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	55	45	11
2019	FI	50	50	12
2018	FI	59	41	17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	42	58	12
2018	FI	47	53	17

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	29	71	17

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	55	45	11
2019	FI	50	50	12
2018	FI	65	35	17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	47	53	17

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	11
2019	FI	0	100	12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	12

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	12

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	12

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	12

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	12

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	50	50	16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	58	42	12
2018	FI	31	69	16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	12
2018	FI	0	100	16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	69	31	16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	17	15	21	4	2	28	13	55	10	176
2020	FI-01	29	18	14	2	0	27	10	74	3	49
2020	FI-02	18	6	24	6	0	29	18	44	11	34
2020	FI-03	10	12	27	3	2	29	17	41	9	59
2020	FI-04	13	27	17	3	7	30	3	60	15	30
2019	FI	10	16	19	3	6	38	8	47	18	145
2019	FI-01	17	8	14	6	6	39	11	50	22	36
2019	FI-02	3	31	24	0	3	31	7	56	6	29
2019	FI-03	6	8	21	4	8	42	10	30	26	48
2019	FI-04	15	27	15	4	4	31	4	65	12	26
2018	FI	11	17	30	3	7	22	11	41	14	113
2018	FI-01	21	18	21	0	7	25	7	58	11	28
2018	FI-02	8	15	31	4	0	27	15	40	7	26
2018	FI-03	9	11	31	3	14	17	14	29	25	35
2018	FI-04	4	26	35	4	4	22	4	41	12	23
2017	FI	17	15	22	5	5	28	8	50	15	85
2017	FI-01	38	12	6	6	13	18	6	66	25	16
2017	FI-02	25	12	19	0	0	38	6	67	0	16
2017	FI-03	6	14	30	6	3	34	8	34	15	36
2017	FI-04	12	24	24	6	6	18	12	50	17	17
2014	FI	7	14	20	9	4	37	9	39	25	143
2014	FI-01	23	8	12	0	8	38	12	62	15	26
2014	FI-02	3	13	10	13	5	38	18	35	41	39
2014	FI-03	6	10	23	10	2	46	2	32	24	48
2014	FI-04	0	31	31	8	4	19	8	42	16	26

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	31	27	23	3	1	15	1	68	4	177
2020	FI-01	41	31	16	0	0	12	0	81	0	49
2020	FI-02	31	23	17	6	0	23	0	70	7	35
2020	FI-03	24	22	32	0	2	19	2	57	2	59
2020	FI-04	30	33	27	7	0	3	0	66	7	30
2019	FI	21	34	20	6	3	16	1	66	10	143
2019	FI-01	22	36	17	3	3	17	3	72	7	36
2019	FI-02	10	34	24	10	0	21	0	57	13	29
2019	FI-03	23	34	17	6	4	15	0	68	13	47
2019	FI-04	32	32	24	4	0	8	0	70	4	25
2018	FI	20	32	25	4	5	11	4	60	11	114
2018	FI-01	25	29	21	0	7	11	7	65	9	28
2018	FI-02	23	27	27	4	0	15	4	62	5	26
2018	FI-03	17	31	28	8	8	8	0	52	18	36
2018	FI-04	17	39	22	4	4	9	4	65	10	23
2017	FI	25	24	23	5	8	14	1	57	16	85
2017	FI-01	44	25	6	0	19	6	0	73	20	16
2017	FI-02	25	19	31	0	0	25	0	59	0	16
2017	FI-03	11	25	24	9	9	19	2	46	23	36
2017	FI-04	35	24	29	6	6	0	0	59	12	17
2014	FI	12	27	20	9	5	24	3	53	19	141
2014	FI-01	27	23	12	8	4	19	8	68	16	26
2014	FI-02	11	24	11	8	8	34	5	57	26	38
2014	FI-03	11	24	28	6	2	30	0	49	12	47
2014	FI-04	4	46	27	12	4	8	0	54	17	26

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	5	95	177
2020	FI-02	0	100	35
2020	FI-03	8	92	59
2019	FI	8	92	145
2019	FI-03	10	90	48
2018	FI	9	91	113
2018	FI-03	14	86	37

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	50	50	10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10
2018	FI	0	100	10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	10

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	18	19	20	2	1	32	9	62	4	177
2020	FI-01	31	18	16	0	0	24	10	75	0	49
2020	FI-02	20	17	17	3	0	34	9	65	5	35
2020	FI-03	10	17	22	2	2	36	12	52	6	59
2020	FI-04	13	23	23	3	0	33	3	58	5	30
2019	FI	12	17	17	4	4	39	6	54	15	143
2019	FI-01	22	14	6	3	3	44	8	76	12	36
2019	FI-02	7	29	29	11	0	25	0	48	14	28
2019	FI-03	6	13	21	4	6	42	8	38	21	48
2019	FI-04	16	24	12	0	4	36	8	71	7	25
2018	FI	11	19	28	2	5	25	11	45	11	113
2018	FI-01	25	11	25	4	7	21	7	50	15	28
2018	FI-02	8	23	23	4	0	27	15	53	7	26
2018	FI-03	6	14	34	0	9	23	14	32	14	35
2018	FI-04	4	30	26	0	4	30	4	53	7	23
2017	FI	15	13	23	5	2	35	6	48	12	85
2017	FI-01	44	0	13	12	6	25	0	59	25	16
2017	FI-02	12	12	19	0	0	50	6	57	0	16
2017	FI-03	6	11	30	6	0	42	5	32	11	36
2017	FI-04	12	29	24	0	6	18	12	58	8	17
2014	FI	7	16	22	3	1	43	9	48	7	143
2014	FI-01	15	12	0	4	0	54	15	88	13	26
2014	FI-02	5	13	15	5	0	49	13	47	13	39
2014	FI-03	8	12	29	0	0	46	4	42	0	48
2014	FI-04	0	35	31	4	4	19	8	47	11	26

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	31	30	21	1	1	15	1	73	2	175
2020	FI-01	40	29	15	0	0	15	2	83	0	48
2020	FI-02	41	24	18	3	0	15	0	76	3	34
2020	FI-03	22	29	25	0	2	20	2	65	2	59
2020	FI-04	27	40	23	3	0	7	0	71	4	30
2019	FI	24	37	17	3	2	15	1	74	7	145
2019	FI-01	39	28	11	3	0	17	3	83	3	36
2019	FI-02	10	41	24	7	0	17	0	63	8	29
2019	FI-03	19	42	19	4	4	13	0	69	10	48
2019	FI-04	35	42	8	0	0	12	4	91	0	26
2018	FI	19	34	27	3	4	11	3	61	8	113
2018	FI-01	29	25	21	7	4	7	7	63	13	28
2018	FI-02	19	38	23	4	0	12	4	68	5	26
2018	FI-03	14	31	34	0	9	11	0	52	10	35
2018	FI-04	17	39	26	0	4	13	0	65	5	23
2017	FI	26	21	27	3	4	18	1	58	9	85
2017	FI-01	51	12	13	12	6	6	0	67	20	16
2017	FI-02	12	19	37	0	0	32	0	45	0	16
2017	FI-03	17	20	31	3	3	25	2	50	8	36
2017	FI-04	35	35	24	0	6	0	0	71	6	17
2014	FI	18	27	23	2	1	25	3	63	5	143
2014	FI-01	31	23	15	0	0	27	4	78	0	26
2014	FI-02	15	26	18	5	0	31	5	64	8	39
2014	FI-03	21	19	29	0	0	29	2	58	0	48
2014	FI-04	8	54	19	4	8	8	0	67	13	26

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	49	23	16	4	7	1	73	11	176
2020	FI-01	55	18	14	8	4	0	73	12	49
2020	FI-02	41	26	15	0	18	0	68	18	34
2020	FI-03	47	25	15	5	5	2	74	10	59
2020	FI-04	47	23	27	0	3	0	70	3	30

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	38	23	19	11	8	1	62	19	176
2020	FI-01	43	12	20	18	6	0	55	24	49
2020	FI-02	29	29	24	9	9	0	59	18	34
2020	FI-03	31	31	19	8	10	2	62	19	59
2020	FI-04	47	23	17	7	7	0	70	13	30
2019	FI	21	29	21	7	22	0	50	29	144
2019	FI-01	17	25	19	11	28	0	42	39	36
2019	FI-02	21	21	24	0	34	0	41	34	29
2019	FI-03	19	35	19	10	17	0	54	27	48
2019	FI-04	35	31	23	0	12	0	65	12	26
2018	FI	28	24	23	9	15	2	53	24	114
2018	FI-01	33	11	15	22	15	4	46	38	27
2018	FI-02	31	15	23	4	27	0	46	31	26
2018	FI-03	22	30	32	8	8	0	51	16	37
2018	FI-04	30	35	17	0	13	4	68	14	23
2017	FI	33	27	18	13	7	2	62	20	85
2017	FI-01	25	43	6	13	6	6	73	20	16
2017	FI-02	31	19	25	19	7	0	50	26	16
2017	FI-03	30	23	17	16	11	3	55	28	36
2017	FI-04	47	29	24	0	0	0	76	0	17

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	22	25	26	18	9	0	47	26	175
2020	FI-01	39	24	24	8	4	0	63	12	49
2020	FI-02	26	34	14	20	6	0	60	26	35
2020	FI-03	16	18	33	26	7	0	33	33	57
2020	FI-04	7	30	33	10	20	0	37	30	30
2019	FI	15	31	28	16	8	1	47	24	144
2019	FI-01	22	42	19	8	6	3	66	14	36
2019	FI-02	10	34	38	14	3	0	45	17	29
2019	FI-03	17	29	25	21	8	0	46	29	48
2019	FI-04	12	24	32	20	12	0	36	32	25
2018	FI	17	18	32	24	11	0	34	34	114
2018	FI-01	33	15	30	11	11	0	48	22	27
2018	FI-02	27	23	27	15	8	0	50	23	26
2018	FI-03	5	24	30	27	14	0	30	41	37
2018	FI-04	4	0	43	43	9	0	4	52	23
2017	FI	19	22	21	22	14	1	41	37	85
2017	FI-01	19	31	25	19	6	0	50	25	16
2017	FI-02	31	12	38	6	12	0	43	19	16
2017	FI-03	10	28	17	28	14	3	39	43	36
2017	FI-04	24	12	12	29	24	0	35	53	17

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	25	34	24	13	5	0	1	59	17	176
2020	FI-01	37	35	18	4	4	0	2	73	8	49
2020	FI-02	31	34	20	11	3	0	0	66	14	35
2020	FI-03	16	33	33	14	5	0	0	48	19	58
2020	FI-04	17	33	23	20	7	0	0	50	27	30
2019	FI	17	36	23	17	4	1	2	55	21	144
2019	FI-01	25	39	25	3	0	0	8	70	3	36
2019	FI-02	18	39	25	14	0	4	0	59	15	28
2019	FI-03	19	40	13	21	8	0	0	58	29	48
2019	FI-04	8	31	31	27	4	0	0	38	31	26
2018	FI	18	25	29	11	14	2	1	44	26	114
2018	FI-01	33	15	26	7	15	4	0	50	23	27
2018	FI-02	27	35	23	8	8	0	0	62	15	26
2018	FI-03	8	32	35	11	11	0	3	42	22	37
2018	FI-04	4	13	30	22	26	4	0	18	50	23
2017	FI	14	24	24	22	13	0	2	40	36	85
2017	FI-01	25	38	12	12	6	0	6	67	20	16
2017	FI-02	25	19	26	25	6	0	0	43	31	16
2017	FI-03	6	24	31	23	14	0	3	31	37	36
2017	FI-04	12	18	18	29	24	0	0	29	53	17

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	25	31	19	15	7	1	1	58	22	175
2020	FI-01	33	31	14	6	10	4	2	67	17	49
2020	FI-02	40	31	14	6	9	0	0	71	14	35
2020	FI-03	16	33	25	19	5	0	2	50	25	57
2020	FI-04	17	33	23	23	3	0	0	50	27	30
2019	FI	15	29	24	21	8	0	3	45	30	145
2019	FI-01	28	22	14	25	6	0	6	53	32	36
2019	FI-02	21	34	28	17	0	0	0	55	17	29
2019	FI-03	6	31	25	21	15	0	2	38	36	48
2019	FI-04	12	23	35	23	8	0	0	35	31	26
2018	FI	17	12	25	25	19	1	2	29	45	113
2018	FI-01	33	15	26	11	11	0	4	50	23	27
2018	FI-02	27	12	23	12	27	0	0	38	38	26
2018	FI-03	3	16	30	24	24	0	3	19	50	37
2018	FI-04	5	0	18	59	14	5	0	5	76	22
2017	FI	14	13	23	25	25	0	0	27	50	84
2017	FI-01	32	6	31	19	13	0	0	38	31	16
2017	FI-02	20	27	13	13	26	0	0	47	40	15
2017	FI-03	5	14	23	34	25	0	0	18	59	36
2017	FI-04	12	6	24	24	35	0	0	18	59	17

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	42	26	16	7	6	1	2	70	14	175
2020	FI-01	55	24	8	4	2	2	4	85	7	49
2020	FI-02	57	20	14	3	6	0	0	77	9	35
2020	FI-03	31	28	22	10	7	0	2	60	18	58
2020	FI-04	23	33	20	13	10	0	0	57	23	30
2019	FI	41	32	12	5	3	0	7	79	8	145
2019	FI-01	44	28	11	0	0	0	17	87	0	36
2019	FI-02	48	31	10	3	0	0	7	85	4	29
2019	FI-03	40	38	13	8	2	0	0	77	10	48
2019	FI-04	35	35	15	4	8	0	4	72	12	26
2018	FI	34	25	25	4	8	0	4	61	13	114
2018	FI-01	59	15	11	4	7	0	4	77	12	27
2018	FI-02	46	15	23	4	8	0	4	64	12	26
2018	FI-03	22	30	32	0	8	0	8	56	9	37
2018	FI-04	9	39	30	13	9	0	0	48	22	23
2017	FI	32	22	17	10	6	0	13	61	19	85
2017	FI-01	50	13	6	0	0	0	31	91	0	16
2017	FI-02	50	6	25	6	0	0	12	65	7	16
2017	FI-03	16	41	13	14	6	0	11	63	22	36
2017	FI-04	29	6	29	18	18	0	0	35	35	17

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	27	28	24	12	7	1	1	56	20	176
2020	FI-01	37	29	14	10	4	4	2	70	15	49
2020	FI-02	40	29	6	11	14	0	0	69	26	35
2020	FI-03	17	24	41	10	7	0	2	41	17	59
2020	FI-04	17	34	28	14	7	0	0	52	21	29
2019	FI	29	32	20	7	10	1	1	62	18	145
2019	FI-01	36	31	19	6	3	3	3	71	9	36
2019	FI-02	28	41	14	7	10	0	0	69	17	29
2019	FI-03	27	29	21	8	15	0	0	56	23	48
2019	FI-04	23	35	19	8	12	0	4	60	20	26
2018	FI	29	18	32	11	10	0	1	47	21	114
2018	FI-01	37	26	26	4	7	0	0	63	11	27
2018	FI-02	38	15	23	15	8	0	0	54	23	26
2018	FI-03	22	16	35	11	14	0	3	39	25	37
2018	FI-04	17	13	43	17	9	0	0	30	26	23
2017	FI	27	19	23	18	11	0	2	47	29	83
2017	FI-01	32	31	12	19	0	0	6	67	20	16
2017	FI-02	31	19	19	19	13	0	0	50	32	16
2017	FI-03	18	23	27	14	17	0	0	41	32	34
2017	FI-04	35	0	29	24	6	0	6	38	31	17

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	28	25	22	9	9	6	56	20	174
2020	FI-01	45	17	21	6	4	6	66	11	47
2020	FI-02	35	26	15	6	12	6	66	19	34
2020	FI-03	19	20	27	15	12	7	42	29	59
2020	FI-04	13	47	20	7	10	3	62	17	30

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	34	37	17	7	2	0	3	74	9	175
2020	FI-01	43	38	6	4	2	0	6	86	7	47
2020	FI-02	49	34	11	3	0	0	3	85	3	35
2020	FI-03	22	41	22	12	2	0	2	64	14	59
2020	FI-04	30	37	23	10	0	0	0	67	10	30
2019	FI	30	35	22	10	2	1	1	66	12	144
2019	FI-01	43	31	11	9	0	3	3	79	9	35
2019	FI-02	34	38	21	7	0	0	0	72	7	29
2019	FI-03	23	29	33	13	2	0	0	52	15	48
2019	FI-04	27	46	19	4	0	0	4	76	4	26
2018	FI	18	33	27	13	4	2	3	53	18	114
2018	FI-01	26	30	22	7	4	4	7	63	13	27
2018	FI-02	23	27	35	12	0	0	4	52	12	26
2018	FI-03	11	30	30	16	11	3	0	42	28	37
2018	FI-04	13	48	22	17	0	0	0	61	17	23
2017	FI	21	28	29	9	12	0	0	49	21	83
2017	FI-01	38	13	31	19	0	0	0	50	19	16
2017	FI-02	19	43	26	6	6	0	0	62	12	16
2017	FI-03	17	18	30	11	24	0	0	35	35	34
2017	FI-04	18	47	29	0	6	0	0	65	6	17

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	20	44	23	8	4	1	2	65	12	172
2020	FI-01	33	44	9	2	7	0	4	81	9	45
2020	FI-02	26	51	14	0	3	3	3	82	3	35
2020	FI-03	12	42	32	12	2	0	0	54	14	59
2020	FI-04	7	41	34	14	3	0	0	48	17	29
2019	FI	17	40	21	14	6	1	1	58	20	145
2019	FI-01	28	56	11	3	0	0	3	86	3	36
2019	FI-02	17	38	17	17	3	3	3	59	22	29
2019	FI-03	19	38	23	13	8	0	0	56	21	48
2019	FI-04	4	35	35	23	4	0	0	38	27	26
2018	FI	10	34	28	16	11	1	0	44	27	114
2018	FI-01	19	30	26	7	15	4	0	50	23	27
2018	FI-02	15	31	35	19	0	0	0	46	19	26
2018	FI-03	5	38	22	19	16	0	0	43	35	37
2018	FI-04	0	35	35	17	13	0	0	35	30	23
2017	FI	13	22	29	16	19	0	1	35	35	83
2017	FI-01	32	25	25	6	13	0	0	57	19	16
2017	FI-02	12	25	32	19	12	0	0	37	31	16
2017	FI-03	8	19	24	12	34	0	3	27	48	34
2017	FI-04	6	24	41	29	0	0	0	29	29	17

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	26	33	26	9	3	0	2	60	13	175
2020	FI-01	36	28	23	2	4	0	6	68	7	47
2020	FI-02	37	26	26	9	3	0	0	63	11	35
2020	FI-03	19	34	31	14	3	0	0	53	17	59
2020	FI-04	17	50	20	13	0	0	0	67	13	30
2019	FI	23	33	26	10	7	1	1	57	17	144
2019	FI-01	31	33	22	6	3	3	3	68	9	36
2019	FI-02	29	25	32	11	0	4	0	56	11	28
2019	FI-03	17	42	19	10	13	0	0	58	23	48
2019	FI-04	23	27	42	4	4	0	0	50	8	26
2018	FI	16	26	29	17	11	1	1	43	28	114
2018	FI-01	15	30	26	11	11	4	4	48	24	27
2018	FI-02	31	19	23	27	0	0	0	50	27	26
2018	FI-03	8	27	27	19	19	0	0	35	38	37
2018	FI-04	13	26	43	9	9	0	0	39	17	23
2017	FI	15	25	24	22	14	0	0	40	36	83
2017	FI-01	25	25	18	25	6	0	0	50	32	16
2017	FI-02	25	25	19	19	13	0	0	50	32	16
2017	FI-03	6	23	21	27	23	0	0	29	50	34
2017	FI-04	12	29	41	12	6	0	0	41	18	17

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	45	25	18	7	2	2	1	72	9	175
2020	FI-01	51	21	13	6	2	2	4	77	9	47
2020	FI-02	46	29	14	6	3	3	0	76	9	35
2020	FI-03	34	31	25	5	3	2	0	66	9	59
2020	FI-04	63	17	10	10	0	0	0	80	10	30
2019	FI	43	27	15	8	5	1	1	72	13	144
2019	FI-01	47	19	19	11	0	3	0	69	11	36
2019	FI-02	46	21	29	4	0	0	0	68	4	28
2019	FI-03	31	35	6	15	10	2	0	68	26	48
2019	FI-04	65	19	12	0	0	0	4	88	0	26

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	32	37	17	11	2	1	1	70	13	175
2020	FI-01	43	28	17	9	2	0	2	72	11	47
2020	FI-02	26	40	23	6	3	3	0	68	9	35
2020	FI-03	32	32	17	17	0	0	2	66	17	59
2020	FI-04	27	53	10	7	3	0	0	80	10	30

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	27	40	18	11	3	0	1	67	14	174
2020	FI-01	38	47	9	4	0	0	2	87	4	47
2020	FI-02	32	32	24	9	3	0	0	65	12	34
2020	FI-03	20	37	22	15	5	0	0	58	20	59
2020	FI-04	17	47	20	13	3	0	0	63	17	30
2019	FI	26	38	20	10	4	1	1	65	14	144
2019	FI-01	25	50	17	8	0	0	0	75	8	36
2019	FI-02	14	31	31	17	0	7	0	48	19	29
2019	FI-03	31	42	17	4	6	0	0	73	10	48
2019	FI-04	32	24	20	12	8	0	4	58	21	25
2018	FI	19	27	27	14	9	2	2	48	24	114
2018	FI-01	19	33	19	11	11	4	4	56	24	27
2018	FI-02	35	15	31	19	0	0	0	50	19	26
2018	FI-03	11	27	32	14	14	0	3	39	28	37
2018	FI-04	17	30	26	13	9	4	0	50	23	23
2017	FI	25	27	22	13	7	2	2	55	21	83
2017	FI-01	44	13	25	0	13	6	0	60	13	16
2017	FI-02	38	25	31	6	0	0	0	63	6	16
2017	FI-03	11	28	17	26	12	0	6	41	41	34
2017	FI-04	24	41	24	6	0	6	0	69	6	17

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	60	25	9	3	2	0	1	86	5	177
2020	FI-01	69	18	6	6	0	0	0	88	6	49
2020	FI-02	40	29	20	6	3	0	3	71	9	35
2020	FI-03	66	20	8	2	2	0	2	88	3	59
2020	FI-04	53	40	3	0	3	0	0	93	3	30
2019	FI	51	31	14	2	1	0	1	83	3	143
2019	FI-01	46	31	17	3	0	0	3	79	3	35
2019	FI-02	57	29	11	0	4	0	0	86	4	28
2019	FI-03	54	31	13	2	0	0	0	85	2	48
2019	FI-04	46	35	19	0	0	0	0	81	0	26
2018	FI	54	25	14	2	4	1	1	80	5	114
2018	FI-01	59	26	7	0	7	0	0	85	7	27
2018	FI-02	50	19	23	4	0	0	4	72	4	26
2018	FI-03	43	30	19	3	5	0	0	73	8	37
2018	FI-04	65	26	4	0	0	4	0	95	0	23
2017	FI	51	22	13	8	4	0	2	75	12	85
2017	FI-01	43	38	12	6	0	0	0	81	6	16
2017	FI-02	56	6	25	7	0	0	6	66	7	16
2017	FI-03	45	21	11	14	6	0	3	69	20	36
2017	FI-04	65	24	6	0	6	0	0	88	6	17

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	33	24	5	2	1	70	6	177
2020	FI-01	45	29	22	2	0	2	75	2	49
2020	FI-02	31	29	37	0	3	0	60	3	35
2020	FI-03	39	36	19	5	2	0	75	7	59
2020	FI-04	23	40	20	13	3	0	63	17	30

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	72	17	6	2	1	0	3	92	2	176
2020	FI-01	75	17	0	2	0	0	6	98	2	48
2020	FI-02	69	17	9	0	3	0	3	88	3	35
2020	FI-03	73	15	7	3	0	0	2	90	3	59
2020	FI-04	70	20	10	0	0	0	0	90	0	30
2019	FI	66	17	4	2	3	0	8	90	6	145
2019	FI-01	72	8	3	3	3	0	11	91	6	36
2019	FI-02	69	17	7	0	7	0	0	86	7	29
2019	FI-03	63	23	4	4	0	0	6	91	4	48
2019	FI-04	65	15	0	0	8	0	12	91	9	26
2018	FI	72	11	7	3	2	2	4	88	5	114
2018	FI-01	74	4	15	0	4	0	4	81	4	27
2018	FI-02	73	8	8	8	0	0	4	84	8	26
2018	FI-03	62	24	3	3	3	0	5	91	6	37
2018	FI-04	83	4	4	0	0	9	0	95	0	23

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	82	9	2	3	1	2	2	95	4	176
2020	FI-01	83	8	0	4	0	2	2	96	4	48
2020	FI-02	89	3	6	0	0	3	0	94	0	35
2020	FI-03	73	12	2	5	2	3	3	91	7	59
2020	FI-04	93	7	0	0	0	0	0	100	0	30
2019	FI	72	8	5	4	6	0	5	85	10	143
2019	FI-01	67	6	6	6	6	0	11	81	13	36
2019	FI-02	75	14	7	4	0	0	0	89	4	28
2019	FI-03	69	10	4	4	8	0	4	83	13	48
2019	FI-04	88	4	4	4	0	0	0	92	4	26
2018	FI	65	10	7	4	6	2	7	82	11	114
2018	FI-01	63	4	7	4	11	0	11	75	17	27
2018	FI-02	65	8	12	4	0	0	12	83	4	26
2018	FI-03	54	16	8	5	11	0	5	74	17	37
2018	FI-04	83	9	0	0	0	9	0	100	0	23
2017	FI	63	14	9	4	6	0	4	81	10	85
2017	FI-01	69	6	19	0	6	0	0	75	6	16
2017	FI-02	69	12	6	6	0	0	6	87	7	16
2017	FI-03	55	20	5	6	9	0	6	80	15	36
2017	FI-04	71	12	12	0	6	0	0	82	6	17

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	75	16	4	1	2	1	1	93	3	177
2020	FI-01	82	4	6	2	2	2	2	89	4	49
2020	FI-02	74	14	6	0	6	0	0	89	6	35
2020	FI-03	69	22	3	2	2	0	2	93	3	59
2020	FI-04	77	23	0	0	0	0	0	100	0	30
2019	FI	59	28	5	1	3	0	3	90	5	144
2019	FI-01	53	22	8	3	8	0	6	79	12	36
2019	FI-02	68	29	0	4	0	0	0	96	4	28
2019	FI-03	63	27	6	0	2	0	2	91	2	48
2019	FI-04	62	31	4	0	0	0	4	96	0	26
2018	FI	52	28	10	5	3	0	3	82	8	115
2018	FI-01	50	21	7	14	4	0	4	74	19	28
2018	FI-02	65	23	4	0	0	0	8	96	0	26
2018	FI-03	41	35	16	3	5	0	0	76	8	37
2018	FI-04	57	30	9	4	0	0	0	87	4	23
2017	FI	58	25	5	5	4	0	5	86	9	85
2017	FI-01	56	25	6	6	6	0	0	81	13	16
2017	FI-02	74	13	0	6	0	0	6	93	7	16
2017	FI-03	53	24	9	0	6	0	9	84	6	36
2017	FI-04	53	35	0	12	0	0	0	88	12	17

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	70	14	10	4	2	1	0	85	6	177
2020	FI-01	76	6	8	8	0	2	0	83	8	49
2020	FI-02	66	17	11	0	6	0	0	83	6	35
2020	FI-03	66	17	10	5	2	0	0	83	7	59
2020	FI-04	77	17	7	0	0	0	0	93	0	30
2019	FI	61	17	6	5	6	1	5	82	12	144
2019	FI-01	53	19	3	6	6	3	11	84	13	36
2019	FI-02	71	14	11	4	0	0	0	86	4	28
2019	FI-03	54	21	4	8	10	0	2	77	19	48
2019	FI-04	85	4	4	0	4	0	4	92	4	26
2018	FI	53	25	11	4	5	0	3	79	10	114
2018	FI-01	57	18	11	7	4	0	4	78	11	28
2018	FI-02	58	27	8	0	0	0	8	92	0	26
2018	FI-03	38	32	14	5	11	0	0	70	16	37
2018	FI-04	64	18	9	5	5	0	0	82	9	22
2017	FI	51	26	7	6	6	0	4	81	12	85
2017	FI-01	57	19	12	6	6	0	0	75	13	16
2017	FI-02	62	26	6	6	0	0	0	88	6	16
2017	FI-03	43	23	8	9	9	0	9	73	19	36
2017	FI-04	53	41	0	0	6	0	0	94	6	17

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	68	15	4	1	2	10	93	3	177
2020	FI-01	76	6	0	0	0	18	100	0	49
2020	FI-02	71	11	3	0	0	14	97	0	35
2020	FI-03	69	15	8	0	3	3	88	4	59
2020	FI-04	57	33	3	7	0	0	90	7	30
2019	FI	58	17	5	3	1	16	89	5	144
2019	FI-01	58	6	0	0	3	33	96	4	36
2019	FI-02	71	7	0	0	0	21	100	0	28
2019	FI-03	56	23	8	4	0	8	86	5	48
2019	FI-04	54	31	4	12	0	0	85	12	26
2018	FI	48	16	14	4	2	17	76	7	115
2018	FI-01	57	4	11	0	0	29	85	0	28
2018	FI-02	65	4	4	0	0	27	95	0	26
2018	FI-03	32	32	11	8	5	11	73	15	37
2018	FI-04	39	17	35	9	0	0	57	9	23
2017	FI	52	16	7	1	5	19	84	7	85
2017	FI-01	62	0	0	0	0	38	100	0	16
2017	FI-02	57	6	0	6	0	31	91	9	16
2017	FI-03	49	17	11	0	9	14	77	10	36
2017	FI-04	47	35	12	0	6	0	82	6	17

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	76	17	5	1	0	1	1	95	1	177
2020	FI-01	76	20	2	0	0	0	2	98	0	49
2020	FI-02	77	14	6	0	0	3	0	94	0	35
2020	FI-03	73	15	8	2	0	0	2	90	2	59
2020	FI-04	80	20	0	0	0	0	0	100	0	30
2019	FI	69	19	5	1	1	0	6	93	1	143
2019	FI-01	67	8	6	3	3	0	14	87	6	36
2019	FI-02	56	37	7	0	0	0	0	93	0	27
2019	FI-03	79	15	2	0	0	0	4	98	0	48
2019	FI-04	77	19	4	0	0	0	0	96	0	26
2018	FI	70	11	10	1	1	0	7	87	2	115
2018	FI-01	79	7	7	0	0	0	7	92	0	28
2018	FI-02	62	12	12	0	0	0	15	86	0	26
2018	FI-03	65	14	16	0	3	0	3	81	3	37
2018	FI-04	74	13	4	4	0	0	4	91	5	23
2017	FI	66	13	3	2	1	1	13	93	4	84
2017	FI-01	75	6	0	0	0	0	19	100	0	16
2017	FI-02	56	19	0	6	0	0	19	92	8	16
2017	FI-03	59	15	6	0	3	3	15	89	4	35
2017	FI-04	82	12	0	6	0	0	0	94	6	17

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	78	12	4	3	2	1	1	91	5	173
2020	FI-01	75	15	0	6	2	2	0	91	9	48
2020	FI-02	71	14	11	3	0	0	0	86	3	35
2020	FI-03	79	9	5	2	4	0	2	89	5	57
2020	FI-04	86	14	0	0	0	0	0	100	0	29
2019	FI	81	9	2	1	2	1	3	94	4	144
2019	FI-01	75	8	0	3	3	3	8	94	6	36
2019	FI-02	75	11	7	4	0	0	4	89	4	28
2019	FI-03	83	10	2	0	4	0	0	94	4	48
2019	FI-04	96	4	0	0	0	0	0	100	0	26
2018	FI	71	13	6	3	3	0	3	87	6	115
2018	FI-01	64	14	4	7	0	0	11	88	8	28
2018	FI-02	69	12	8	8	4	0	0	81	12	26
2018	FI-03	70	16	5	0	5	0	3	89	6	37
2018	FI-04	83	9	9	0	0	0	0	91	0	23
2017	FI	68	17	2	2	6	0	5	89	9	85
2017	FI-01	75	12	0	0	6	0	6	93	7	16
2017	FI-02	57	19	6	6	0	0	12	86	7	16
2017	FI-03	63	23	3	3	6	0	3	89	8	36
2017	FI-04	82	6	0	0	12	0	0	88	12	17

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	50	31	14	3	2	0	1	81	5	177
2020	FI-01	55	31	8	2	4	0	0	86	6	49
2020	FI-02	57	17	17	6	3	0	0	74	9	35
2020	FI-03	39	34	19	3	2	0	3	75	5	59
2020	FI-04	53	40	7	0	0	0	0	93	0	30
2019	FI	55	29	8	3	3	0	2	86	6	143
2019	FI-01	50	33	0	3	6	0	8	91	9	36
2019	FI-02	43	39	14	4	0	0	0	82	4	28
2019	FI-03	62	26	9	4	0	0	0	87	4	47
2019	FI-04	62	23	12	0	4	0	0	85	4	26
2018	FI	54	23	17	3	0	0	3	80	3	115
2018	FI-01	54	21	18	4	0	0	4	78	4	28
2018	FI-02	54	27	8	0	0	0	12	91	0	26
2018	FI-03	51	24	24	0	0	0	0	76	0	37
2018	FI-04	57	22	13	9	0	0	0	78	9	23
2017	FI	45	35	13	2	0	1	4	84	2	85
2017	FI-01	38	38	19	0	0	0	6	80	0	16
2017	FI-02	43	31	13	0	0	6	6	85	0	16
2017	FI-03	39	44	8	6	0	0	3	86	6	36
2017	FI-04	65	18	18	0	0	0	0	82	0	17

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	34	42	17	4	1	1	2	78	5	177
2020	FI-01	45	35	14	2	0	2	2	83	2	49
2020	FI-02	34	40	20	6	0	0	0	74	6	35
2020	FI-03	32	41	19	3	2	0	3	75	5	59
2020	FI-04	23	57	13	7	0	0	0	80	7	30

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	21	36	32	10	2	56	12	177
2020	FI-01	35	39	20	6	0	73	6	49
2020	FI-02	23	34	34	9	0	57	9	35
2020	FI-03	12	39	36	10	3	51	14	59
2020	FI-04	17	27	40	13	3	43	17	30
2019	FI	17	40	33	7	3	57	10	145
2019	FI-01	17	58	17	6	3	75	8	36
2019	FI-02	10	48	38	3	0	59	3	29
2019	FI-03	23	31	33	8	4	54	13	48
2019	FI-04	12	27	50	12	0	38	12	26
2018	FI	12	24	45	15	4	36	19	114
2018	FI-01	21	21	43	11	4	43	14	28
2018	FI-02	15	38	35	8	4	54	12	26
2018	FI-03	8	19	46	19	8	27	27	37
2018	FI-04	5	14	59	23	0	18	23	22
2017	FI	12	22	33	25	8	34	33	85
2017	FI-01	6	32	43	19	0	38	19	16
2017	FI-02	19	25	26	25	6	43	31	16
2017	FI-03	11	25	25	25	14	36	39	36
2017	FI-04	12	6	47	29	6	18	35	17

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	6	18	38	31	8	1	0	39	23	176
2020	FI-01	8	6	31	41	14	0	0	55	14	49
2020	FI-02	3	17	40	34	6	0	0	40	20	35
2020	FI-03	2	22	45	22	7	2	0	30	25	58
2020	FI-04	13	20	37	27	3	0	0	30	33	30
2019	FI	6	19	44	20	9	1	1	30	25	144
2019	FI-01	6	14	39	28	14	0	0	42	19	36
2019	FI-02	0	14	55	17	14	0	0	31	14	29
2019	FI-03	6	21	38	23	6	2	2	31	29	47
2019	FI-04	4	27	54	12	4	0	0	15	31	26
2018	FI	7	27	33	23	10	0	0	33	34	115
2018	FI-01	4	21	32	25	18	0	0	43	25	28
2018	FI-02	4	23	31	31	12	0	0	42	27	26
2018	FI-03	14	27	35	22	3	0	0	24	41	37
2018	FI-04	4	39	35	9	13	0	0	22	43	23
2017	FI	13	24	43	8	12	0	1	20	37	85
2017	FI-01	12	13	38	31	0	0	6	33	27	16
2017	FI-02	0	25	38	6	31	0	0	37	25	16
2017	FI-03	16	23	51	2	9	0	0	11	39	36
2017	FI-04	18	35	35	0	12	0	0	12	53	17

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	40	11	3	1	5	84	5	177
2020	FI-01	47	39	10	2	2	0	86	4	49
2020	FI-02	46	37	9	3	0	6	88	3	35
2020	FI-03	31	46	8	3	2	10	85	6	59
2020	FI-04	43	30	20	7	0	0	73	7	30
2019	FI	23	46	19	6	2	4	72	9	145
2019	FI-01	36	28	22	3	3	8	70	6	36
2019	FI-02	14	45	28	14	0	0	59	14	29
2019	FI-03	19	50	21	4	0	6	73	4	48
2019	FI-04	27	62	4	4	4	0	88	8	26
2018	FI	26	41	22	6	3	3	69	9	115
2018	FI-01	29	21	25	21	0	4	52	22	28
2018	FI-02	27	54	15	4	0	0	81	4	26
2018	FI-03	22	38	30	0	8	3	61	8	37
2018	FI-04	30	52	13	0	0	4	86	0	23
2017	FI	26	29	28	11	4	3	57	15	85
2017	FI-01	38	32	12	6	6	6	74	13	16
2017	FI-02	26	25	31	6	6	6	54	13	16
2017	FI-03	14	31	38	11	3	2	46	15	36
2017	FI-04	41	24	18	18	0	0	65	18	17

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	37	13	7	2	6	78	9	176
2020	FI-01	41	43	8	4	2	2	85	6	49
2020	FI-02	47	29	9	9	3	3	79	12	34
2020	FI-03	31	31	17	8	2	12	69	12	59
2020	FI-04	33	47	13	7	0	0	80	7	30

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	41	29	15	7	5	2	1	72	13	177
2020	FI-01	45	31	18	0	4	2	0	77	4	49
2020	FI-02	60	20	6	9	3	3	0	82	12	35
2020	FI-03	31	31	19	12	3	3	2	64	16	59
2020	FI-04	40	30	10	10	10	0	0	70	20	30

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	50	27	13	3	1	5	2	82	4	177
2020	FI-01	47	31	14	0	0	8	0	84	0	49
2020	FI-02	69	17	9	6	0	0	0	86	6	35
2020	FI-03	41	34	8	3	0	7	7	86	4	59
2020	FI-04	53	20	23	3	0	0	0	73	3	30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	38	34	16	7	2	3	1	75	9	177
2020	FI-01	43	31	20	6	0	0	0	73	6	49
2020	FI-02	49	34	3	6	3	6	0	88	9	35
2020	FI-03	36	34	17	7	2	3	2	73	9	59
2020	FI-04	27	40	20	10	3	0	0	67	13	30
2019	FI	19	44	21	8	6	3	0	65	14	144
2019	FI-01	31	33	25	3	6	3	0	66	9	36
2019	FI-02	11	39	21	25	0	4	0	52	26	28
2019	FI-03	17	42	23	6	8	4	0	61	15	48
2019	FI-04	19	69	8	0	4	0	0	88	4	26
2018	FI	17	38	23	12	6	4	0	57	19	113
2018	FI-01	19	30	19	11	11	11	0	54	25	27
2018	FI-02	23	35	38	4	0	0	0	58	4	26
2018	FI-03	14	39	19	17	11	0	0	53	28	36
2018	FI-04	13	52	13	17	0	4	0	68	18	23
2017	FI	19	24	19	22	15	2	0	43	37	85
2017	FI-01	38	19	25	12	6	0	0	57	19	16
2017	FI-02	19	25	25	19	13	0	0	43	32	16
2017	FI-03	17	19	11	27	20	5	0	38	50	36
2017	FI-04	6	35	24	24	12	0	0	41	35	17

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	43	11	6	1	83	6	176
2020	FI-01	47	35	10	8	0	82	8	49
2020	FI-02	54	37	3	3	3	94	3	35
2020	FI-03	33	50	12	3	2	84	4	58
2020	FI-04	23	50	17	10	0	73	10	30

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	39	13	10	1	2	77	10	175
2020	FI-01	43	41	6	8	2	0	84	10	49
2020	FI-02	51	31	6	9	0	3	85	9	35
2020	FI-03	27	46	15	8	0	3	75	9	59
2020	FI-04	25	32	25	18	0	0	57	18	28

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	28	45	18	5	1	1	3	76	5	173
2020	FI-01	30	43	15	4	0	0	9	79	5	47
2020	FI-02	43	37	14	6	0	0	0	80	6	35
2020	FI-03	24	45	22	3	2	2	2	71	5	58
2020	FI-04	20	53	17	7	0	0	3	76	7	30

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	43	13	1	2	87	1	176
2020	FI-01	39	47	12	2	0	86	2	49
2020	FI-02	57	31	9	0	3	91	0	35
2020	FI-03	34	45	19	0	2	81	0	58
2020	FI-04	47	47	7	0	0	93	0	30

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	64	23	8	1	4	1	91	1	176
2020	FI-01	67	20	8	0	4	0	91	0	49
2020	FI-02	77	20	3	0	0	0	97	0	35
2020	FI-03	56	22	12	2	7	2	85	2	59
2020	FI-04	62	28	7	0	3	0	93	0	29

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	50	32	10	3	1	3	1	86	4	174
2020	FI-01	56	35	4	2	0	0	2	94	2	48
2020	FI-02	66	14	11	3	3	3	0	82	6	35
2020	FI-03	39	39	11	4	0	9	0	85	4	57
2020	FI-04	43	33	20	3	0	0	0	77	3	30

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	49	29	11	5	3	1	1	80	8	176
2020	FI-01	56	27	13	0	2	2	0	85	2	48
2020	FI-02	60	23	6	9	3	0	0	83	11	35
2020	FI-03	39	37	15	3	2	2	2	79	5	59
2020	FI-04	50	23	10	13	3	0	0	73	17	30

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	59	26	9	3	2	1	87	4	176
2020	FI-01	69	23	6	0	0	2	94	0	48
2020	FI-02	69	20	9	3	0	0	89	3	35
2020	FI-03	49	31	8	7	5	0	84	7	59
2020	FI-04	53	30	13	3	0	0	83	3	30

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	14	41	28	13	3	1	58	14	69
2020	FI-03	9	38	26	18	6	3	52	19	34
2019	FI	23	47	7	16	2	5	75	17	57
2019	FI-03	17	41	7	21	3	10	68	24	29

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	97	3	70
2020	FI-03	94	6	35

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	13	51	15	15	3	1	1	67	18	68
2020	FI-03	12	52	18	12	3	0	3	66	16	33

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	11	89	176
2020	FI-01	6	94	49
2020	FI-02	11	89	35
2020	FI-03	14	86	59
2020	FI-04	14	86	29

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	15	85	176
2020	FI-01	14	86	49
2020	FI-02	17	83	35
2020	FI-03	19	81	59
2020	FI-04	10	90	29
2019	FI	14	86	145
2019	FI-01	11	89	36
2019	FI-02	14	86	29
2019	FI-03	21	79	48
2019	FI-04	8	92	26
2017	FI	17	83	85
2017	FI-03	21	79	36
2014	FI	6	94	143
2014	FI-02	13	87	39

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	22	78	27
2020	FI-03	36	64	11

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	85	15	27
2020	FI-03	100	0	11
2019	FI	84	16	19
2017	FI	74	26	15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	74	13	13	0	0	87	0	23
2020	FI-03	64	18	18	0	0	82	0	11
2019	FI	31	38	6	13	13	69	25	16
2017	FI	56	35	0	0	9	91	9	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	52	30	8	4	2	3	87	4	177
2020	FI-01	61	24	4	2	4	4	93	2	49
2020	FI-02	54	20	14	9	0	3	76	9	35
2020	FI-03	51	36	8	2	2	2	89	2	59
2020	FI-04	43	33	10	7	0	7	82	7	30

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	37	49	12	2	57	43	177
2020	FI-01	43	41	12	4	49	51	49
2020	FI-02	34	51	14	0	60	40	35
2020	FI-03	37	47	14	2	56	44	59
2020	FI-04	37	60	3	0	62	38	30

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	38	62	66
2020	FI-01	33	67	21
2020	FI-02	25	75	12
2020	FI-03	45	55	22
2020	FI-04	45	55	11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	14	21	17	23	20	2	5	37	45	66
2020	FI-01	19	19	19	19	5	5	14	47	29	21
2020	FI-02	0	25	8	33	33	0	0	25	67	12
2020	FI-03	14	27	9	23	27	0	0	41	50	22
2020	FI-04	18	9	36	18	18	0	0	27	36	11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	9	14	17	21	27	12	26	55	66
2020	FI-01	14	19	14	33	10	10	37	47	21
2020	FI-02	0	8	8	25	50	8	9	82	12
2020	FI-03	9	18	18	14	32	9	30	50	22
2020	FI-04	9	0	27	9	27	27	13	50	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	41	16	19	7	6	1	10	64	15	177
2020	FI-01	29	20	24	4	8	0	14	57	14	49
2020	FI-02	34	17	26	9	9	0	6	55	18	35
2020	FI-03	42	15	12	14	7	2	8	64	23	59
2020	FI-04	60	13	17	0	0	0	10	81	0	30
2019	FI	38	16	13	10	14	2	7	59	27	141
2019	FI-01	36	17	8	6	14	3	17	66	24	36
2019	FI-02	29	21	14	14	18	0	4	52	33	28
2019	FI-03	43	11	11	11	17	4	4	58	30	47
2019	FI-04	42	23	19	8	4	0	4	68	12	26
2018	FI	46	17	13	10	10	0	4	66	20	115
2018	FI-01	46	25	7	14	0	0	7	77	15	28
2018	FI-02	50	15	8	8	15	0	4	68	24	26
2018	FI-03	38	14	27	8	11	0	3	53	19	37
2018	FI-04	52	17	4	9	13	0	4	73	23	23

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57j. Please indicate the nature of the harassment you experienced. Threat