2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	46	42	3	7	1	88	8	189
2020	EX-01	37	47	5	9	1	85	10	99
2020	EX-02	50	43	0	4	2	93	7	46
2020	EX-03	55	33	3	9	0	88	9	33

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	87	12	1	1	0	0	98	1	189
2020	EX-01	87	11	2	0	0	0	98	0	99
2020	EX-02	85	13	0	2	0	0	98	2	46
2020	EX-03	85	15	0	0	0	0	100	0	33
2017	EX	71	25	2	1	0	0	96	1	125
2017	EX-01	66	30	3	1	0	0	96	1	70
2017	EX-02	76	17	4	3	0	0	92	3	24
2017	EX-03	83	17	0	0	0	0	100	0	23
2014	EX	74	21	3	1	1	1	95	2	169
2014	EX-01	73	21	3	1	1	1	95	2	97
2014	EX-02	83	14	3	0	0	0	97	0	37
2014	EX-03	67	25	4	4	0	0	92	4	24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	35	8	4	1	87	5	188
2020	EX-01	46	38	11	4	1	84	5	98
2020	EX-02	57	41	0	2	0	98	2	46
2020	EX-03	58	24	9	9	0	82	9	33
2019	EX	64	24	4	7	1	88	9	162
2019	EX-01	57	26	6	9	2	83	11	88
2019	EX-02	66	23	3	9	0	89	9	35
2019	EX-03	68	29	0	4	0	96	4	28
2017	EX	53	34	3	6	3	87	9	125
2017	EX-01	56	31	3	7	3	87	10	70
2017	EX-02	50	38	4	4	4	87	8	24
2017	EX-03	49	39	4	9	0	87	9	23
2014	EX	57	29	4	7	4	86	11	169
2014	EX-01	54	27	4	8	6	81	15	97
2014	EX-02	65	33	3	0	0	97	0	37
2014	EX-03	58	33	4	4	0	92	4	24

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	57	28	11	4	0	0	85	4	186
2020	EX-01	51	33	9	7	0	0	84	7	98
2020	EX-02	64	18	16	2	0	0	82	2	45
2020	EX-03	59	31	9	0	0	0	91	0	32
2019	EX	56	31	6	5	1	1	88	6	162
2019	EX-01	49	31	9	8	2	1	80	10	88
2019	EX-02	54	40	3	3	0	0	94	3	35
2019	EX-03	71	25	4	0	0	0	96	0	28
2018	EX	44	37	11	5	3	1	81	8	131
2018	EX-01	41	39	9	5	5	2	81	10	64
2018	EX-02	37	40	11	11	0	0	77	11	35
2018	EX-03	58	31	8	0	4	0	88	4	26
2017	EX	30	44	9	13	4	0	74	17	125
2017	EX-01	29	40	11	15	5	0	69	20	70
2017	EX-02	25	46	8	20	0	0	71	20	24
2017	EX-03	34	57	4	0	4	0	91	4	23
2014	EX	32	46	13	6	2	1	80	8	169
2014	EX-01	34	43	13	6	2	2	79	8	97
2014	EX-02	32	46	11	8	3	0	78	11	37
2014	EX-03	25	58	13	4	0	0	83	4	24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	73	19	6	1	1	0	0	93	2	188
2020	EX-01	68	21	7	2	1	0	0	90	3	98
2020	EX-02	80	17	2	0	0	0	0	98	0	46
2020	EX-03	76	18	6	0	0	0	0	94	0	33
2019	EX	75	18	4	2	0	0	1	94	2	158
2019	EX-01	72	20	5	4	0	0	0	92	4	85
2019	EX-02	71	26	3	0	0	0	0	97	0	34
2019	EX-03	86	11	4	0	0	0	0	96	0	28
2017	EX	63	32	3	2	1	0	0	94	2	125
2017	EX-01	63	28	6	3	0	0	0	91	3	70
2017	EX-02	66	34	0	0	0	0	0	100	0	24
2017	EX-03	56	40	0	0	4	0	0	96	4	23
2014	EX	68	26	3	2	0	1	1	95	2	169
2014	EX-01	67	23	4	3	0	1	2	93	3	97
2014	EX-02	75	25	0	0	0	0	0	100	0	37
2014	EX-03	58	42	0	0	0	0	0	100	0	24

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	33	33	13	14	6	0	67	21	189
2020	EX-01	32	33	13	16	5	0	66	21	99
2020	EX-02	33	33	9	15	11	0	65	26	46
2020	EX-03	33	33	15	12	6	0	67	18	33
2019	EX	46	33	7	9	5	0	79	14	160
2019	EX-01	45	33	7	10	5	0	78	15	87
2019	EX-02	38	41	3	15	3	0	79	18	34
2019	EX-03	50	25	14	4	7	0	75	11	28
2018	EX	38	32	14	9	8	0	69	17	130
2018	EX-01	34	30	17	8	11	0	64	19	64
2018	EX-02	35	38	12	12	3	0	74	15	34
2018	EX-03	50	27	8	12	4	0	77	15	26
2017	EX	31	34	12	16	7	1	65	23	124
2017	EX-01	29	32	19	11	9	0	61	21	69
2017	EX-02	30	41	0	29	0	0	71	29	24
2017	EX-03	30	36	4	21	4	4	69	27	23
2014	EX	22	34	12	19	12	1	56	31	169
2014	EX-01	21	36	12	20	11	0	56	31	97
2014	EX-02	21	35	17	8	19	0	56	27	37
2014	EX-03	38	29	4	25	4	0	67	29	24

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	66	28	2	3	3	0	93	5	189
2020	EX-01	65	28	1	3	3	0	93	6	99
2020	EX-02	63	28	4	0	4	0	91	4	46
2020	EX-03	70	24	0	6	0	0	94	6	33
2019	EX	69	22	5	2	2	0	91	4	162
2019	EX-01	61	25	9	1	3	0	86	5	88
2019	EX-02	69	26	0	6	0	0	94	6	35
2019	EX-03	79	18	0	0	4	0	96	4	28
2018	EX	56	34	5	4	2	0	90	5	131
2018	EX-01	48	44	6	0	2	0	92	2	64
2018	EX-02	57	26	6	11	0	0	83	11	35
2018	EX-03	69	27	0	4	0	0	96	4	26
2017	EX	51	37	6	4	2	0	88	6	125
2017	EX-01	46	40	8	5	1	0	86	7	70
2017	EX-02	50	33	8	4	4	0	83	8	24
2017	EX-03	60	40	0	0	0	0	100	0	23
2014	EX	50	38	4	8	1	1	88	8	169
2014	EX-01	42	43	4	9	1	1	85	10	97
2014	EX-02	51	35	5	9	0	0	86	9	37
2014	EX-03	71	29	0	0	0	0	100	0	24

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	54	31	7	5	2	0	85	7	189
2020	EX-01	46	36	10	4	3	0	83	7	99
2020	EX-02	54	33	0	11	2	0	87	13	46
2020	EX-03	64	21	12	3	0	0	85	3	33
2019	EX	46	36	8	8	2	0	82	10	162
2019	EX-01	41	35	10	10	3	0	76	14	88
2019	EX-02	46	40	6	9	0	0	86	9	35
2019	EX-03	57	32	7	4	0	0	89	4	28
2018	EX	38	41	8	4	9	0	79	13	130
2018	EX-01	29	51	8	3	10	0	79	13	63
2018	EX-02	43	40	6	3	9	0	83	11	35
2018	EX-03	54	23	8	8	8	0	77	15	26
2017	EX	35	34	13	11	6	0	70	17	125
2017	EX-01	36	31	14	11	8	0	67	19	70
2017	EX-02	34	21	24	17	4	0	55	21	24
2017	EX-03	30	57	4	9	0	0	87	9	23
2014	EX	29	40	12	11	8	1	69	19	169
2014	EX-01	23	40	13	14	8	2	65	22	97
2014	EX-02	32	38	14	8	8	0	70	16	37
2014	EX-03	46	38	4	8	4	0	83	13	24

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	36	6	6	1	87	7	188
2020	EX-01	46	40	6	7	1	86	8	98
2020	EX-02	50	41	4	4	0	91	4	46
2020	EX-03	64	18	9	9	0	82	9	33
2019	EX	50	36	6	6	1	87	7	159
2019	EX-01	43	41	7	8	1	84	9	86
2019	EX-02	46	43	9	0	3	89	3	35
2019	EX-03	70	22	0	7	0	93	7	27
2018	EX	47	36	6	9	2	82	11	131
2018	EX-01	41	41	3	13	3	81	16	64
2018	EX-02	49	29	9	11	3	77	14	35
2018	EX-03	58	38	4	0	0	96	0	26
2017	EX	33	47	8	8	3	80	12	125
2017	EX-01	28	50	10	8	5	78	12	70
2017	EX-02	29	50	4	17	0	79	17	24
2017	EX-03	53	39	9	0	0	91	0	23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	78	19	2	1	0	0	97	1	188
2020	EX-01	73	22	3	2	0	0	95	2	99
2020	EX-02	87	13	0	0	0	0	100	0	46
2020	EX-03	78	22	0	0	0	0	100	0	32
2019	EX	78	18	3	1	1	0	96	2	160
2019	EX-01	73	20	3	2	1	0	93	3	88
2019	EX-02	67	30	3	0	0	0	97	0	33
2019	EX-03	96	4	0	0	0	0	100	0	28
2018	EX	71	25	3	0	1	0	96	1	130
2018	EX-01	67	30	2	0	2	0	97	2	64
2018	EX-02	63	31	6	0	0	0	94	0	35
2018	EX-03	88	12	0	0	0	0	100	0	25
2017	EX	60	32	7	1	1	0	92	2	124
2017	EX-01	54	37	8	1	0	0	91	1	70
2017	EX-02	59	34	8	0	0	0	92	0	24
2017	EX-03	78	18	4	0	0	0	96	0	22
2014	EX	64	32	2	1	1	1	96	2	168
2014	EX-01	54	40	3	1	1	1	95	2	96
2014	EX-02	75	25	0	0	0	0	100	0	37
2014	EX-03	83	17	0	0	0	0	100	0	24

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	56	32	3	5	4	88	9	187
2020	EX-01	49	37	4	6	4	86	10	98
2020	EX-02	63	24	2	4	7	87	11	46
2020	EX-03	56	34	3	6	0	91	6	32
2019	EX	57	27	7	6	3	84	9	159
2019	EX-01	48	31	8	8	5	79	13	86
2019	EX-02	54	34	6	6	0	89	6	35
2019	EX-03	82	11	4	4	0	93	4	28
2018	EX	47	32	8	8	5	78	14	130
2018	EX-01	38	38	11	6	6	76	13	63
2018	EX-02	49	26	6	14	6	74	20	35
2018	EX-03	62	27	4	8	0	88	8	26
2017	EX	45	31	8	9	7	76	15	124
2017	EX-01	45	28	9	11	7	72	19	70
2017	EX-02	42	34	8	8	8	76	17	24
2017	EX-03	47	40	9	4	0	87	4	23

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	77	21	2	1	0	0	98	1	189
2020	EX-01	71	26	2	1	0	0	97	1	99
2020	EX-02	78	20	2	0	0	0	98	0	46
2020	EX-03	85	15	0	0	0	0	100	0	33
2019	EX	77	20	1	1	1	0	98	1	162
2019	EX-01	72	26	0	1	1	0	98	2	88
2019	EX-02	71	23	6	0	0	0	94	0	35
2019	EX-03	93	7	0	0	0	0	100	0	28
2018	EX	70	23	4	1	2	0	94	2	128
2018	EX-01	62	32	3	2	2	0	94	3	63
2018	EX-02	76	15	9	0	0	0	91	0	34
2018	EX-03	80	20	0	0	0	0	100	0	25
2017	EX	67	25	4	3	0	0	93	3	124
2017	EX-01	65	26	5	3	0	0	92	3	69
2017	EX-02	66	25	0	8	0	0	92	8	24
2017	EX-03	69	31	0	0	0	0	100	0	23
2014	EX	83	15	1	1	1	1	98	1	169
2014	EX-01	79	17	2	0	1	1	97	1	97
2014	EX-02	86	11	0	3	0	0	97	3	37
2014	EX-03	88	13	0	0	0	0	100	0	24

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	64	28	5	2	1	0	92	3	188
2020	EX-01	63	27	7	2	1	0	90	3	98
2020	EX-02	61	33	4	2	0	0	93	2	46
2020	EX-03	61	33	3	3	0	0	94	3	33
2019	EX	60	29	4	5	2	0	89	7	160
2019	EX-01	57	29	5	7	2	0	86	9	87
2019	EX-02	54	40	6	0	0	0	94	0	35
2019	EX-03	70	19	0	7	4	0	89	11	27
2018	EX	55	35	2	5	3	0	90	8	131
2018	EX-01	50	42	3	2	3	0	92	5	64
2018	EX-02	54	29	3	11	3	0	83	14	35
2018	EX-03	65	31	0	4	0	0	96	4	26
2017	EX	47	38	5	10	1	0	85	11	124
2017	EX-01	41	42	6	12	0	0	82	12	69
2017	EX-02	45	38	0	17	0	0	83	17	24
2017	EX-03	60	36	4	0	0	0	96	0	23
2014	EX	45	40	5	5	4	1	86	9	169
2014	EX-01	42	42	4	4	5	2	86	10	97
2014	EX-02	40	43	5	8	3	0	83	11	37
2014	EX-03	54	42	4	0	0	0	96	0	24

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	70	23	4	3	1	0	93	4	189
2020	EX-01	69	22	4	3	2	0	91	5	99
2020	EX-02	65	28	2	4	0	0	93	4	46
2020	EX-03	70	24	6	0	0	0	94	0	33
2019	EX	63	30	5	1	1	0	93	2	161
2019	EX-01	56	33	6	2	2	0	90	5	87
2019	EX-02	54	43	3	0	0	0	97	0	35
2019	EX-03	82	11	7	0	0	0	93	0	28
2018	EX	53	33	6	4	5	0	85	9	129
2018	EX-01	46	40	6	5	3	0	86	8	63
2018	EX-02	51	26	9	6	9	0	77	14	35
2018	EX-03	72	24	4	0	0	0	96	0	25
2017	EX	49	33	5	11	2	0	82	13	124
2017	EX-01	47	30	7	14	1	0	77	16	69
2017	EX-02	37	46	0	13	4	0	83	17	24
2017	EX-03	66	34	0	0	0	0	100	0	23
2014	EX	48	31	6	9	5	1	79	14	169
2014	EX-01	43	32	8	11	5	1	76	16	97
2014	EX-02	45	38	3	5	9	0	83	14	37
2014	EX-03	63	25	4	8	0	0	88	8	24

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	51	38	5	2	3	1	0	90	5	186
2020	EX-01	43	43	7	3	3	0	0	87	6	97
2020	EX-02	54	41	0	0	4	0	0	96	4	46
2020	EX-03	63	25	9	3	0	0	0	88	3	32
2019	EX	47	40	6	4	2	0	0	87	6	157
2019	EX-01	41	40	8	7	4	0	0	81	11	85
2019	EX-02	53	38	6	3	0	0	0	91	3	34
2019	EX-03	52	48	0	0	0	0	0	100	0	27
2018	EX	50	28	11	5	6	0	0	78	12	130
2018	EX-01	45	31	11	5	8	0	0	77	13	64
2018	EX-02	47	29	12	9	3	0	0	76	12	34
2018	EX-03	65	19	8	4	4	0	0	85	8	26
2017	EX	35	45	8	9	4	0	0	79	13	124
2017	EX-01	29	43	13	10	5	0	0	72	15	69
2017	EX-02	29	58	4	8	0	0	0	87	8	24
2017	EX-03	47	49	0	4	0	0	0	96	4	23
2014	EX	40	34	9	9	6	1	1	76	15	169
2014	EX-01	35	37	8	10	7	1	2	74	17	97
2014	EX-02	35	37	11	9	8	0	0	72	17	37
2014	EX-03	58	25	13	4	0	0	0	83	4	24

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	66	27	4	2	2	0	93	4	187
2020	EX-01	60	30	5	2	3	0	90	5	98
2020	EX-02	76	20	2	2	0	0	96	2	45
2020	EX-03	64	30	3	3	0	0	94	3	33
2019	EX	67	23	4	4	1	0	91	6	162
2019	EX-01	57	31	5	7	1	0	88	8	88
2019	EX-02	74	17	6	0	3	0	91	3	35
2019	EX-03	82	14	0	4	0	0	96	4	28
2018	EX	58	29	9	2	2	0	88	4	129
2018	EX-01	52	34	8	5	2	0	86	6	64
2018	EX-02	69	17	14	0	0	0	86	0	35
2018	EX-03	54	42	4	0	0	0	96	0	24
2017	EX	50	36	6	7	2	0	86	8	124
2017	EX-01	45	38	10	8	0	0	83	8	69
2017	EX-02	58	30	4	4	4	0	87	8	24
2017	EX-03	51	40	0	9	0	0	91	9	23
2014	EX	58	25	7	8	1	1	84	10	169
2014	EX-01	50	28	9	11	1	1	79	12	97
2014	EX-02	64	22	3	8	3	0	86	11	37
2014	EX-03	75	25	0	0	0	0	100	0	24

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	7	15	22	27	28	0	22	56	187
2020	EX-01	7	15	27	24	27	0	23	51	97
2020	EX-02	7	15	15	33	30	0	22	63	46
2020	EX-03	6	15	18	27	33	0	21	61	33
2019	EX	12	25	30	20	14	0	36	34	159
2019	EX-01	13	21	34	22	10	0	34	33	86
2019	EX-02	6	31	20	26	17	0	37	43	35
2019	EX-03	19	22	26	15	19	0	41	33	27
2018	EX	13	23	25	20	18	0	36	38	130
2018	EX-01	14	28	22	17	19	0	42	36	64
2018	EX-02	9	15	35	26	15	0	24	41	34
2018	EX-03	12	23	19	23	23	0	35	46	26
2017	EX	10	30	25	14	20	1	40	35	125
2017	EX-01	10	33	28	13	14	1	44	28	70
2017	EX-02	4	29	13	17	38	0	33	55	24
2017	EX-03	14	26	17	17	26	0	40	43	23
2014	EX	9	12	23	32	23	1	21	56	169
2014	EX-01	11	16	26	24	22	0	27	47	97
2014	EX-02	3	8	16	44	27	3	11	73	37
2014	EX-03	17	4	21	38	21	0	21	58	24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	9	30	40	16	5	0	21	38	188
2020	EX-01	7	34	42	14	3	0	17	41	98
2020	EX-02	13	35	35	11	7	0	17	48	46
2020	EX-03	9	18	42	21	9	0	30	27	33
2019	EX	9	27	41	15	7	0	22	36	162
2019	EX-01	11	34	39	10	6	0	16	45	88
2019	EX-02	9	26	46	17	3	0	20	34	35
2019	EX-03	7	18	39	21	14	0	36	25	28
2018	EX	12	31	33	18	6	1	24	43	129
2018	EX-01	10	40	26	16	6	2	23	51	62
2018	EX-02	23	20	40	9	9	0	17	43	35
2018	EX-03	4	27	38	27	4	0	31	31	26
2017	EX	16	35	32	13	5	0	17	51	125
2017	EX-01	17	40	28	13	3	0	16	56	70
2017	EX-02	21	34	41	0	4	0	4	55	24
2017	EX-03	4	34	31	26	4	0	30	39	23
2014	EX	15	40	34	6	4	1	10	55	168
2014	EX-01	18	42	31	5	4	0	9	60	96
2014	EX-02	14	43	35	3	3	3	5	58	37
2014	EX-03	13	38	33	17	0	0	17	50	24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	7	18	34	30	10	1	0	41	25	187
2020	EX-01	7	20	34	32	7	0	0	39	27	97
2020	EX-02	13	17	37	17	15	0	0	33	30	46
2020	EX-03	0	12	33	42	9	3	0	53	13	33
2019	EX	16	28	30	15	10	1	0	25	45	162
2019	EX-01	20	30	25	16	8	1	0	24	51	88
2019	EX-02	17	34	31	11	6	0	0	17	51	35
2019	EX-03	7	29	29	21	14	0	0	36	36	28
2018	EX	15	33	33	13	5	1	0	18	48	129
2018	EX-01	13	39	31	13	5	0	0	18	52	62
2018	EX-02	20	37	34	6	3	0	0	9	57	35
2018	EX-03	12	19	38	23	8	0	0	31	31	26
2017	EX	23	36	20	15	7	0	0	22	58	125
2017	EX-01	30	34	18	12	5	0	0	18	64	70
2017	EX-02	17	42	24	13	4	0	0	17	59	24
2017	EX-03	4	43	27	17	9	0	0	26	47	23
2014	EX	17	26	31	17	8	0	2	25	44	169
2014	EX-01	20	32	27	12	7	0	2	20	53	97
2014	EX-02	17	24	35	14	5	0	5	20	43	37
2014	EX-03	13	13	38	29	8	0	0	38	25	24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	14	28	35	17	6	0	0	23	42	186
2020	EX-01	17	33	31	14	5	0	0	19	50	96
2020	EX-02	17	28	37	13	4	0	0	17	46	46
2020	EX-03	6	21	42	24	6	0	0	30	27	33
2019	EX	17	34	30	13	6	0	0	19	51	162
2019	EX-01	23	33	31	8	6	0	0	14	56	88
2019	EX-02	11	46	37	6	0	0	0	6	57	35
2019	EX-03	11	21	21	36	11	0	0	46	32	28
2018	EX	25	32	30	11	2	0	0	13	57	129
2018	EX-01	24	35	32	8	0	0	0	8	60	62
2018	EX-02	31	34	26	6	3	0	0	9	66	35
2018	EX-03	15	19	35	27	4	0	0	31	35	26
2017	EX	27	34	29	9	2	0	0	11	60	125
2017	EX-01	30	30	29	8	3	0	0	11	60	70
2017	EX-02	30	45	25	0	0	0	0	0	75	24
2017	EX-03	9	36	34	17	4	0	0	21	44	23
2014	EX	29	33	25	7	3	1	1	10	64	168
2014	EX-01	32	32	26	7	2	1	0	9	65	97
2014	EX-02	27	37	16	11	3	0	5	15	68	36
2014	EX-03	33	29	33	0	4	0	0	4	63	24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	21	34	31	10	5	0	14	55	188
2020	EX-01	22	33	31	8	6	0	14	55	98
2020	EX-02	20	48	28	2	2	0	4	67	46
2020	EX-03	24	27	27	18	3	0	21	52	33
2019	EX	15	32	27	21	4	0	25	48	162
2019	EX-01	15	33	30	19	3	0	23	48	88
2019	EX-02	23	40	29	9	0	0	9	63	35
2019	EX-03	11	25	18	36	11	0	46	36	28
2018	EX	17	28	43	9	3	1	12	44	127
2018	EX-01	15	27	48	5	3	2	8	43	62
2018	EX-02	24	32	38	3	3	0	6	56	34
2018	EX-03	12	20	40	24	4	0	28	32	25
2017	EX	22	32	37	6	2	0	9	54	125
2017	EX-01	23	38	33	4	1	0	5	61	70
2017	EX-02	25	29	37	4	4	0	8	55	24
2017	EX-03	13	21	43	19	4	0	23	34	23
2014	EX	33	36	27	3	1	1	4	69	169
2014	EX-01	34	36	26	4	0	0	4	70	97
2014	EX-02	38	27	29	0	3	3	3	67	37
2014	EX-03	25	50	21	4	0	0	4	75	24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	17	30	35	13	5	1	18	47	187
2020	EX-01	20	29	34	12	4	1	17	49	97
2020	EX-02	15	41	26	11	7	0	17	57	46
2020	EX-03	15	24	42	15	3	0	18	39	33
2019	EX	19	27	29	20	5	0	25	46	162
2019	EX-01	20	30	23	24	3	0	27	50	88
2019	EX-02	17	31	34	14	3	0	17	49	35
2019	EX-03	14	18	36	21	11	0	32	32	28
2018	EX	18	38	29	12	2	1	14	57	128
2018	EX-01	15	44	29	10	2	2	11	59	62
2018	EX-02	24	38	29	6	3	0	9	62	34
2018	EX-03	19	27	27	23	4	0	27	46	26
2017	EX	32	38	20	7	3	0	10	70	125
2017	EX-01	40	32	18	10	0	0	10	72	70
2017	EX-02	30	50	8	4	8	0	13	79	24
2017	EX-03	13	43	36	0	9	0	9	56	23
2014	EX	34	34	24	5	2	1	7	69	168
2014	EX-01	42	26	24	5	2	1	7	69	96
2014	EX-02	32	33	25	8	3	0	11	65	37
2014	EX-03	13	67	21	0	0	0	0	79	24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	3	17	33	38	9	0	47	20	186
2020	EX-01	3	20	29	41	7	0	48	23	97
2020	EX-02	4	18	33	33	11	0	44	22	45
2020	EX-03	3	12	39	36	9	0	45	15	33
2019	EX	13	28	30	22	7	0	29	41	162
2019	EX-01	14	27	31	23	6	0	28	41	88
2019	EX-02	14	29	23	23	11	0	34	43	35
2019	EX-03	11	32	32	18	7	0	25	43	28
2018	EX	15	26	38	19	2	1	21	41	128
2018	EX-01	15	26	37	21	2	0	23	40	62
2018	EX-02	20	26	40	11	3	0	14	46	35
2018	EX-03	8	24	40	24	4	0	28	32	25
2017	EX	17	26	37	15	5	0	20	43	124
2017	EX-01	20	21	33	21	4	0	25	42	70
2017	EX-02	13	39	43	4	0	0	4	53	23
2017	EX-03	4	36	43	9	9	0	17	40	23
2014	EX	11	18	43	20	7	1	27	29	169
2014	EX-01	13	16	44	21	5	1	26	29	97
2014	EX-02	11	21	38	21	8	0	29	32	37
2014	EX-03	4	21	54	13	8	0	21	25	24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	14	26	43	11	5	0	0	17	40	186
2020	EX-01	16	25	46	9	4	0	0	14	41	96
2020	EX-02	15	33	30	15	7	0	0	22	48	46
2020	EX-03	12	24	48	9	6	0	0	15	36	33
2019	EX	22	34	30	10	4	0	0	14	56	162
2019	EX-01	27	34	26	8	5	0	0	13	61	88
2019	EX-02	14	34	40	11	0	0	0	11	49	35
2019	EX-03	18	32	29	14	7	0	0	21	50	28
2018	EX	23	31	34	9	2	1	0	11	55	129
2018	EX-01	19	37	32	11	0	0	0	11	56	62
2018	EX-02	31	31	31	6	0	0	0	6	63	35
2018	EX-03	19	19	46	8	8	0	0	15	38	26
2017	EX	25	28	34	12	2	0	0	14	52	125
2017	EX-01	29	27	28	11	4	0	0	15	57	70
2017	EX-02	21	29	41	8	0	0	0	8	50	24
2017	EX-03	9	31	47	13	0	0	0	13	40	23
2014	EX	34	29	27	7	2	1	1	9	64	169
2014	EX-01	38	26	29	3	2	1	1	5	65	97
2014	EX-02	30	27	27	14	3	0	0	16	57	37
2014	EX-03	38	42	13	8	0	0	0	8	79	24

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	5	24	43	23	5	28	29	187
2020	EX-01	6	26	40	24	4	28	32	97
2020	EX-02	7	26	46	22	0	22	33	46
2020	EX-03	0	21	45	21	12	33	21	33
2019	EX	18	31	32	11	8	19	49	162
2019	EX-01	19	31	34	10	6	16	50	88
2019	EX-02	9	43	34	9	6	14	51	35
2019	EX-03	25	18	25	18	14	32	43	28

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	46	41	4	4	3	1	1	89	7	188
2020	EX-01	48	42	3	3	3	0	1	91	6	98
2020	EX-02	35	52	4	4	2	2	0	89	7	46
2020	EX-03	52	30	9	9	0	0	0	82	9	33
2019	EX	48	37	3	6	3	1	2	87	10	161
2019	EX-01	44	38	5	5	5	1	3	86	10	88
2019	EX-02	46	51	0	3	0	0	0	97	3	35
2019	EX-03	64	14	4	18	0	0	0	79	18	28
2018	EX	37	44	8	7	3	1	0	82	10	131
2018	EX-01	30	53	6	6	3	2	0	84	10	64
2018	EX-02	37	34	14	11	3	0	0	71	14	35
2018	EX-03	46	42	8	4	0	0	0	88	4	26
2017	EX	40	39	9	8	3	0	1	80	11	125
2017	EX-01	37	40	10	11	3	0	0	76	14	70
2017	EX-02	38	45	13	4	0	0	0	83	4	24
2017	EX-03	43	44	4	4	4	0	0	87	9	23
2014	EX	45	38	9	3	4	1	1	84	7	169
2014	EX-01	41	41	10	4	2	1	1	84	6	97
2014	EX-02	43	33	13	0	11	0	0	75	11	37
2014	EX-03	58	29	4	8	0	0	0	88	8	24

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	72	20	4	2	3	0	0	92	4	187
2020	EX-01	70	25	2	2	1	0	0	95	3	97
2020	EX-02	74	15	4	0	7	0	0	89	7	46
2020	EX-03	73	15	9	3	0	0	0	88	3	33
2019	EX	70	19	5	2	3	1	1	89	6	162
2019	EX-01	67	17	7	3	3	1	1	86	7	88
2019	EX-02	69	26	3	3	0	0	0	94	3	35
2019	EX-03	79	18	4	0	0	0	0	96	0	28
2018	EX	62	25	5	4	4	0	0	87	8	131
2018	EX-01	64	25	5	3	3	0	0	89	6	64
2018	EX-02	60	17	11	6	6	0	0	77	11	35
2018	EX-03	58	42	0	0	0	0	0	100	0	26
2017	EX	63	25	5	3	4	0	0	88	7	124
2017	EX-01	61	23	9	5	3	0	0	84	7	70
2017	EX-02	69	26	0	0	4	0	0	96	4	23
2017	EX-03	60	36	0	0	4	0	0	96	4	23
2014	EX	61	26	4	6	2	1	0	88	8	169
2014	EX-01	62	27	3	6	1	1	0	89	7	97
2014	EX-02	59	24	6	5	5	0	0	83	11	37
2014	EX-03	58	33	4	4	0	0	0	92	4	24

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	66	27	3	3	1	0	94	4	185
2020	EX-01	64	31	3	2	0	0	95	2	97
2020	EX-02	71	20	2	7	0	0	91	7	45
2020	EX-03	66	28	3	3	0	0	94	3	32
2019	EX	62	28	2	5	2	1	90	7	162
2019	EX-01	57	31	3	5	3	1	89	8	88
2019	EX-02	71	26	0	3	0	0	97	3	35
2019	EX-03	68	21	4	7	0	0	89	7	28
2018	EX	52	40	3	3	2	0	92	5	131
2018	EX-01	47	48	2	3	0	0	95	3	64
2018	EX-02	54	31	6	6	3	0	86	9	35
2018	EX-03	58	38	4	0	0	0	96	0	26
2017	EX	46	45	2	5	2	0	91	7	124
2017	EX-01	45	47	1	7	0	0	91	7	70
2017	EX-02	35	52	9	4	0	0	87	4	23
2017	EX-03	57	39	0	0	4	0	96	4	23
2014	EX	53	40	4	3	1	0	93	4	169
2014	EX-01	49	43	4	3	1	0	92	4	97
2014	EX-02	46	46	5	3	0	0	92	3	37
2014	EX-03	79	17	0	4	0	0	96	4	24

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	69	24	4	2	1	93	3	188
2020	EX-01	68	24	5	1	1	93	2	98
2020	EX-02	72	24	4	0	0	96	0	46
2020	EX-03	64	27	3	6	0	91	6	33
2019	EX	62	29	5	2	2	91	4	161
2019	EX-01	54	36	6	2	2	90	5	87
2019	EX-02	69	29	3	0	0	97	0	35
2019	EX-03	79	14	4	4	0	93	4	28
2018	EX	56	34	6	2	2	90	4	131
2018	EX-01	53	36	8	2	2	89	3	64
2018	EX-02	60	29	6	3	3	89	6	35
2018	EX-03	50	46	4	0	0	96	0	26

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	83	11	2	1	2	2	1	96	2	188
2020	EX-01	83	12	2	0	1	2	0	97	1	98
2020	EX-02	78	13	2	2	2	2	0	93	4	46
2020	EX-03	88	9	0	0	0	0	3	100	0	33

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	84	11	3	2	1	95	2	188
2020	EX-01	83	12	3	1	1	95	2	98
2020	EX-02	85	9	2	4	0	93	4	46
2020	EX-03	82	15	3	0	0	97	0	33
2019	EX	85	11	1	1	1	96	2	162
2019	EX-01	84	11	2	1	1	95	2	88
2019	EX-02	86	11	0	3	0	97	3	35
2019	EX-03	89	11	0	0	0	100	0	28

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	56	29	7	6	3	0	0	84	9	187
2020	EX-01	52	34	8	4	2	0	0	86	6	98
2020	EX-02	56	27	2	11	4	0	0	82	16	45
2020	EX-03	58	21	12	6	3	0	0	79	9	33
2019	EX	55	30	5	5	4	0	1	86	9	161
2019	EX-01	58	26	5	6	5	0	1	85	10	88
2019	EX-02	44	44	3	9	0	0	0	88	9	34
2019	EX-03	64	25	11	0	0	0	0	89	0	28
2018	EX	48	36	5	5	5	0	0	84	11	130
2018	EX-01	38	48	5	5	5	0	0	86	9	64
2018	EX-02	57	26	6	6	6	0	0	83	11	35
2018	EX-03	60	20	8	8	4	0	0	80	12	25
2017	EX	39	40	8	6	7	0	0	78	13	124
2017	EX-01	40	35	10	7	9	0	0	75	16	70
2017	EX-02	22	66	4	0	9	0	0	88	9	23
2017	EX-03	39	44	9	9	0	0	0	83	9	23
2014	EX	45	39	6	4	5	1	1	85	9	169
2014	EX-01	40	40	7	5	7	0	1	80	13	97
2014	EX-02	46	41	8	5	0	0	0	87	5	37
2014	EX-03	63	38	0	0	0	0	0	100	0	24

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	64	21	9	4	2	85	6	188
2020	EX-01	61	24	10	2	2	86	4	98
2020	EX-02	65	13	13	4	4	78	9	46
2020	EX-03	64	24	3	9	0	88	9	33

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	62	27	4	4	3	0	89	7	188
2020	EX-01	58	29	6	5	2	0	87	7	98
2020	EX-02	63	24	4	4	4	0	87	9	46
2020	EX-03	64	33	0	0	3	0	97	3	33
2019	EX	57	29	6	4	4	0	86	8	161
2019	EX-01	54	30	7	5	5	0	84	9	87
2019	EX-02	51	37	6	6	0	0	89	6	35
2019	EX-03	64	25	7	4	0	0	89	4	28
2018	EX	52	34	6	2	6	0	86	8	128
2018	EX-01	49	41	2	2	6	0	90	8	63
2018	EX-02	54	20	17	3	6	0	74	9	35
2018	EX-03	58	33	4	0	4	0	92	4	24
2017	EX	48	28	7	8	8	0	76	17	124
2017	EX-01	43	31	4	10	12	0	74	22	70
2017	EX-02	45	30	8	13	4	0	75	17	24
2017	EX-03	66	21	13	0	0	0	87	0	23
2014	EX	53	32	5	6	4	1	85	9	169
2014	EX-01	46	35	7	7	5	0	81	12	97
2014	EX-02	57	35	5	3	0	0	92	3	37
2014	EX-03	67	25	0	8	0	0	92	8	24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	25	75	187
2020	EX-01	27	73	98
2020	EX-02	40	60	45
2020	EX-03	9	91	33

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	72	12	5	1	2	9	93	1	188
2020	EX-01	70	12	5	1	0	11	93	1	98
2020	EX-02	76	15	2	0	2	4	98	0	46
2020	EX-03	67	9	9	3	6	6	86	3	33

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	68	22	5	3	2	0	0	90	5	188
2020	EX-01	66	23	5	2	3	0	0	90	5	98
2020	EX-02	67	24	0	9	0	0	0	91	9	46
2020	EX-03	67	18	15	0	0	0	0	85	0	33
2019	EX	66	20	6	4	4	0	0	86	8	162
2019	EX-01	64	22	5	5	6	0	0	85	10	88
2019	EX-02	54	29	11	6	0	0	0	83	6	35
2019	EX-03	79	11	7	4	0	0	0	89	4	28
2018	EX	55	31	4	5	5	0	0	86	10	130
2018	EX-01	52	33	5	6	5	0	0	84	11	64
2018	EX-02	54	29	3	9	6	0	0	83	14	35
2018	EX-03	68	28	4	0	0	0	0	96	0	25
2017	EX	53	29	5	3	8	1	0	83	12	125
2017	EX-01	46	29	7	6	10	2	0	77	17	70
2017	EX-02	59	29	4	0	8	0	0	87	8	24
2017	EX-03	60	36	4	0	0	0	0	96	0	23
2014	EX	53	28	8	5	4	0	2	83	9	169
2014	EX-01	48	29	11	6	4	0	2	78	10	97
2014	EX-02	59	30	5	0	5	0	0	89	5	37
2014	EX-03	67	21	4	8	0	0	0	88	8	24

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	58	31	4	5	1	1	89	6	188
2020	EX-01	53	31	6	7	2	1	85	9	98
2020	EX-02	52	41	4	2	0	0	93	2	46
2020	EX-03	67	27	0	6	0	0	94	6	33
2019	EX	45	38	6	6	5	1	84	11	162
2019	EX-01	36	41	5	10	7	1	78	17	88
2019	EX-02	43	49	9	0	0	0	91	0	35
2019	EX-03	71	18	7	0	4	0	89	4	28
2018	EX	46	34	8	7	4	2	81	11	131
2018	EX-01	38	34	13	11	3	2	73	14	64
2018	EX-02	40	40	6	6	6	3	82	12	35
2018	EX-03	73	23	4	0	0	0	96	0	26
2017	EX	36	39	6	11	8	0	75	19	124
2017	EX-01	30	39	7	13	13	0	68	25	70
2017	EX-02	41	38	9	13	0	0	79	13	24
2017	EX-03	47	44	0	9	0	0	91	9	23
2014	EX	39	29	9	13	8	1	69	22	169
2014	EX-01	29	31	13	15	11	1	60	26	97
2014	EX-02	45	27	5	11	9	3	74	20	37
2014	EX-03	58	33	0	8	0	0	92	8	24

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	55	31	8	4	2	86	6	188
2020	EX-01	47	35	9	6	3	82	9	98
2020	EX-02	50	41	7	2	0	91	2	46
2020	EX-03	73	15	9	3	0	88	3	33
2019	EX	43	40	7	4	6	82	10	162
2019	EX-01	31	42	10	8	9	73	17	88
2019	EX-02	43	49	9	0	0	91	0	35
2019	EX-03	75	21	0	0	4	96	4	28
2018	EX	39	36	13	5	7	75	12	131
2018	EX-01	28	41	17	6	8	69	14	64
2018	EX-02	34	40	11	9	6	74	14	35
2018	EX-03	65	23	8	0	4	88	4	26
2017	EX	31	41	10	9	9	72	18	124
2017	EX-01	25	37	11	11	15	62	26	70
2017	EX-02	21	62	9	8	0	83	8	24
2017	EX-03	54	37	4	4	0	91	4	22
2014	EX	35	32	7	18	8	67	26	169
2014	EX-01	24	29	11	25	10	53	35	97
2014	EX-02	45	38	0	11	6	83	17	37
2014	EX-03	46	46	0	8	0	92	8	24

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	30	48	10	9	3	1	78	12	187
2020	EX-01	20	54	12	9	5	0	73	14	97
2020	EX-02	24	54	11	9	0	2	80	9	46
2020	EX-03	52	33	6	9	0	0	85	9	33
2019	EX	22	48	7	17	6	1	70	23	160
2019	EX-01	14	47	7	23	8	1	61	32	86
2019	EX-02	9	60	11	17	3	0	69	20	35
2019	EX-03	54	36	4	4	4	0	89	7	28
2018	EX	18	41	18	15	8	1	59	23	130
2018	EX-01	14	42	22	13	9	0	56	22	64
2018	EX-02	18	35	18	24	6	0	53	29	34
2018	EX-03	27	42	12	15	4	0	69	19	26
2017	EX	17	37	17	17	12	0	54	29	125
2017	EX-01	11	38	15	20	17	0	49	36	70
2017	EX-02	13	42	16	21	8	0	55	29	24
2017	EX-03	30	34	27	9	0	0	64	9	23
2014	EX	19	35	11	23	11	0	55	34	169
2014	EX-01	14	28	13	29	16	0	42	45	97
2014	EX-02	21	40	11	16	11	0	62	28	37
2014	EX-03	21	63	4	13	0	0	83	13	24

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	35	43	8	12	2	0	78	14	188
2020	EX-01	24	50	9	13	3	0	74	16	98
2020	EX-02	30	48	7	13	2	0	78	15	46
2020	EX-03	58	24	9	9	0	0	82	9	33
2019	EX	24	43	10	15	7	1	68	22	162
2019	EX-01	16	44	11	18	9	1	61	28	88
2019	EX-02	26	43	14	14	3	0	69	17	35
2019	EX-03	39	39	7	11	4	0	79	14	28
2018	EX	16	44	11	19	9	1	60	28	131
2018	EX-01	13	47	16	16	9	0	59	25	64
2018	EX-02	9	40	11	29	11	0	49	40	35
2018	EX-03	35	38	4	19	4	0	73	23	26
2017	EX	23	34	13	19	12	0	57	31	124
2017	EX-01	19	33	14	16	18	0	52	35	70
2017	EX-02	13	44	8	35	0	0	57	35	23
2017	EX-03	34	30	19	17	0	0	64	17	23
2014	EX	27	40	9	15	10	0	67	24	169
2014	EX-01	21	38	11	15	14	0	60	29	97
2014	EX-02	29	49	8	11	3	0	78	14	37
2014	EX-03	33	33	4	25	4	0	67	29	24

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	32	40	18	6	1	1	2	75	7	188
2020	EX-01	32	40	17	6	1	2	2	74	7	98
2020	EX-02	39	33	17	11	0	0	0	72	11	46
2020	EX-03	27	48	21	0	0	0	3	78	0	33
2019	EX	46	31	15	4	3	0	1	77	7	162
2019	EX-01	47	30	14	5	5	0	1	77	9	88
2019	EX-02	46	29	14	9	3	0	0	74	11	35
2019	EX-03	39	36	25	0	0	0	0	75	0	28

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	36	49	9	4	2	0	85	6	187
2020	EX-01	27	54	12	4	3	0	81	7	98
2020	EX-02	37	52	4	7	0	0	89	7	46
2020	EX-03	48	42	9	0	0	0	91	0	33
2019	EX	28	54	6	9	2	1	82	12	162
2019	EX-01	26	48	10	11	3	1	75	15	88
2019	EX-02	14	80	0	6	0	0	94	6	35
2019	EX-03	39	46	4	11	0	0	86	11	28
2018	EX	19	52	8	15	6	0	71	21	131
2018	EX-01	17	47	13	17	6	0	64	23	64
2018	EX-02	11	60	9	11	9	0	71	20	35
2018	EX-03	31	54	0	15	0	0	85	15	26
2017	EX	28	46	7	11	7	0	74	18	125
2017	EX-01	26	52	6	8	8	0	78	16	70
2017	EX-02	25	46	12	13	4	0	71	17	24
2017	EX-03	34	36	9	17	4	0	70	21	23
2014	EX	42	36	8	12	2	0	78	14	169
2014	EX-01	35	38	12	13	2	0	72	15	97
2014	EX-02	54	32	0	11	3	0	86	14	37
2014	EX-03	54	33	0	13	0	0	88	13	24

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	18	49	13	18	1	0	68	19	186
2020	EX-01	12	49	16	20	2	0	61	22	98
2020	EX-02	16	60	4	20	0	0	76	20	45
2020	EX-03	25	47	16	13	0	0	72	13	32
2019	EX	12	35	11	28	14	1	47	42	160
2019	EX-01	8	29	9	31	22	1	37	53	87
2019	EX-02	6	40	20	31	3	0	46	34	35
2019	EX-03	25	50	7	14	4	0	75	18	28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	58	29	6	5	1	0	0	88	6	187
2020	EX-01	53	35	6	4	2	0	0	88	6	97
2020	EX-02	59	26	11	4	0	0	0	85	4	46
2020	EX-03	76	12	3	9	0	0	0	88	9	33
2019	EX	57	30	6	4	2	1	0	88	6	161
2019	EX-01	55	32	7	3	2	1	0	87	6	88
2019	EX-02	56	38	3	3	0	0	0	94	3	34
2019	EX-03	68	18	11	4	0	0	0	86	4	28
2018	EX	56	31	9	3	1	0	0	87	4	131
2018	EX-01	44	39	13	5	0	0	0	83	5	64
2018	EX-02	74	20	3	3	0	0	0	94	3	35
2018	EX-03	62	27	8	0	4	0	0	88	4	26
2017	EX	60	26	6	6	2	0	0	86	8	125
2017	EX-01	59	24	7	10	0	0	0	83	10	70
2017	EX-02	50	45	0	0	4	0	0	96	4	24
2017	EX-03	73	23	4	0	0	0	0	96	0	23
2014	EX	61	26	4	7	2	0	1	88	8	169
2014	EX-01	58	28	5	8	1	0	0	86	9	97
2014	EX-02	67	21	0	3	5	0	3	91	9	37
2014	EX-03	58	29	4	8	0	0	0	88	8	24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	47	44	5	3	1	0	91	4	188
2020	EX-01	44	48	3	3	2	0	92	5	98
2020	EX-02	41	46	11	2	0	0	87	2	46
2020	EX-03	55	36	3	6	0	0	91	6	33
2019	EX	41	42	10	4	3	0	83	7	158
2019	EX-01	35	44	12	6	4	0	79	10	84
2019	EX-02	40	46	11	3	0	0	86	3	35
2019	EX-03	57	32	7	4	0	0	89	4	28
2018	EX	39	44	11	3	2	1	83	5	131
2018	EX-01	36	42	16	2	3	2	79	5	64
2018	EX-02	37	46	11	6	0	0	83	6	35
2018	EX-03	46	46	4	4	0	0	92	4	26

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	37	25	10	7	5	4	12	73	15	187
2020	EX-01	29	29	10	10	5	5	11	69	19	97
2020	EX-02	41	17	9	4	11	4	13	71	18	46
2020	EX-03	45	30	9	6	0	0	9	83	7	33
2019	EX	36	20	13	11	7	2	10	64	21	162
2019	EX-01	31	17	14	14	10	2	13	56	28	88
2019	EX-02	37	31	6	14	3	3	6	75	19	35
2019	EX-03	50	18	18	4	4	0	7	73	8	28
2018	EX	34	22	19	7	8	2	8	62	16	130
2018	EX-01	24	22	22	11	10	0	11	52	23	63
2018	EX-02	34	26	20	6	9	3	3	64	15	35
2018	EX-03	54	23	15	0	0	4	4	83	0	26
2017	EX	29	18	13	8	13	3	15	57	27	125
2017	EX-01	24	15	15	9	18	2	17	48	33	70
2017	EX-02	25	21	20	13	8	0	13	53	24	24
2017	EX-03	51	23	4	4	4	4	9	85	10	23
2014	EX	29	24	12	9	11	5	11	62	24	169
2014	EX-01	22	27	13	9	12	6	11	58	25	97
2014	EX-02	37	14	13	8	11	3	13	61	23	37
2014	EX-03	33	29	8	8	13	4	4	68	23	24

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	38	40	11	9	3	0	78	12	188
2020	EX-01	28	46	13	8	5	0	73	13	98
2020	EX-02	37	43	2	17	0	0	80	17	46
2020	EX-03	58	21	18	3	0	0	79	3	33
2019	EX	27	45	14	8	6	1	73	14	162
2019	EX-01	22	42	16	10	9	1	64	20	88
2019	EX-02	20	54	17	9	0	0	74	9	35
2019	EX-03	46	43	7	4	0	0	89	4	28
2018	EX	21	44	8	20	5	2	66	26	129
2018	EX-01	9	55	11	16	8	2	65	24	64
2018	EX-02	21	39	9	30	0	0	61	30	33
2018	EX-03	46	31	0	19	4	0	77	23	26
2017	EX	19	39	12	19	10	1	58	30	125
2017	EX-01	16	36	9	24	14	0	53	39	70
2017	EX-02	13	46	24	13	4	0	59	17	24
2017	EX-03	30	40	13	9	4	4	73	13	23
2014	EX	18	43	17	16	6	0	61	22	169
2014	EX-01	13	46	19	16	5	0	60	22	97
2014	EX-02	21	35	19	16	8	0	57	25	37
2014	EX-03	29	38	13	21	0	0	67	21	24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	45	30	10	9	4	1	2	77	13	188
2020	EX-01	40	34	9	11	5	1	0	74	16	98
2020	EX-02	54	30	9	4	2	0	0	85	7	46
2020	EX-03	42	24	15	9	6	0	3	69	16	33
2019	EX	47	30	9	7	6	1	1	78	13	162
2019	EX-01	39	30	10	10	10	1	0	69	21	88
2019	EX-02	49	43	9	0	0	0	0	91	0	35
2019	EX-03	57	25	7	7	0	4	0	85	7	28
2018	EX	38	35	8	8	5	3	2	77	14	131
2018	EX-01	31	41	9	9	5	3	2	75	15	64
2018	EX-02	37	40	9	9	3	3	0	79	12	35
2018	EX-03	54	19	8	8	8	4	0	76	16	26
2017	EX	38	38	5	9	9	0	2	77	18	125
2017	EX-01	30	41	3	13	12	0	1	72	25	70
2017	EX-02	42	34	12	8	4	0	0	76	13	24
2017	EX-03	53	43	4	0	0	0	0	96	0	23
2014	EX	35	32	6	13	11	0	2	69	25	169
2014	EX-01	25	38	9	13	13	0	2	64	27	97
2014	EX-02	46	33	3	11	5	0	3	81	16	37
2014	EX-03	50	13	0	21	13	0	4	65	35	24

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	49	18	18	10	4	2	68	14	188
2020	EX-01	53	14	16	12	3	1	68	15	98
2020	EX-02	41	22	22	9	4	2	64	13	46
2020	EX-03	39	27	21	3	6	3	69	9	33
2019	EX	49	30	10	5	5	1	79	10	162
2019	EX-01	49	34	10	5	2	0	83	7	88
2019	EX-02	37	23	17	6	11	6	64	18	35
2019	EX-03	57	25	7	7	4	0	82	11	28

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	72	17	9	0	1	1	1	90	1	188
2020	EX-01	68	20	10	0	1	0	0	89	1	98
2020	EX-02	78	13	7	0	0	0	2	93	0	46
2020	EX-03	67	18	12	0	0	3	0	88	0	33
2019	EX	77	8	10	3	1	0	2	86	4	162
2019	EX-01	69	10	15	5	1	0	0	80	6	88
2019	EX-02	77	9	9	0	0	0	6	91	0	35
2019	EX-03	93	4	0	4	0	0	0	96	4	28

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	84	8	4	1	0	2	2	95	1	188
2020	EX-01	82	9	4	0	0	4	1	96	0	98
2020	EX-02	87	7	4	0	0	0	2	96	0	46
2020	EX-03	79	9	6	3	0	0	3	91	3	33
2019	EX	83	5	6	1	1	2	2	92	2	162
2019	EX-01	77	7	8	1	1	5	1	89	2	88
2019	EX-02	86	3	6	0	0	0	6	94	0	35
2019	EX-03	93	4	4	0	0	0	0	96	0	28

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	EX	94	2	0	4	100	187
2020	EX-01	93	2	0	5	100	98
2020	EX-02	96	0	0	4	100	46
2020	EX-03	91	6	0	3	100	33
2019	EX	87	2	1	10	100	161
2019	EX-01	84	3	1	11	100	87
2019	EX-02	89	3	0	9	100	35
2019	EX-03	89	0	0	11	100	28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	40	5	2	1	0	91	3	187
2020	EX-01	43	47	5	2	2	0	91	4	97
2020	EX-02	57	35	4	4	0	0	91	4	46
2020	EX-03	61	30	9	0	0	0	91	0	33
2019	EX	49	44	4	1	2	0	93	3	162
2019	EX-01	42	47	6	2	3	0	89	6	88
2019	EX-02	46	51	3	0	0	0	97	0	35
2019	EX-03	71	25	4	0	0	0	96	0	28
2018	EX	42	42	8	7	2	0	84	8	131
2018	EX-01	31	52	8	6	3	0	83	9	64
2018	EX-02	43	34	11	11	0	0	77	11	35
2018	EX-03	62	35	4	0	0	0	96	0	26
2017	EX	39	40	10	6	4	1	80	10	125
2017	EX-01	33	38	13	9	5	1	72	14	70
2017	EX-02	29	58	4	8	0	0	87	8	24
2017	EX-03	66	30	4	0	0	0	96	0	23

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	33	6	6	2	1	85	8	187
2020	EX-01	45	41	4	5	4	0	87	9	97
2020	EX-02	54	26	7	11	0	2	82	11	46
2020	EX-03	58	24	15	3	0	0	82	3	33
2019	EX	47	41	4	4	3	1	88	8	159
2019	EX-01	35	48	6	5	5	1	85	10	85
2019	EX-02	57	40	3	0	0	0	97	0	35
2019	EX-03	64	29	0	7	0	0	93	7	28
2018	EX	49	39	5	5	1	1	89	5	130
2018	EX-01	41	43	11	5	0	0	84	5	63
2018	EX-02	51	40	0	6	3	0	91	9	35
2018	EX-03	69	31	0	0	0	0	100	0	26
2017	EX	41	40	9	9	2	0	81	11	125
2017	EX-01	35	41	11	10	3	0	75	13	70
2017	EX-02	29	45	13	13	0	0	75	13	24
2017	EX-03	64	36	0	0	0	0	100	0	23
2014	EX	45	37	9	7	1	1	83	7	169
2014	EX-01	38	41	12	7	1	1	80	8	97
2014	EX-02	57	30	5	8	0	0	87	8	37
2014	EX-03	54	38	4	4	0	0	92	4	24

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	54	35	6	4	1	1	0	90	4	185
2020	EX-01	49	39	6	3	1	1	0	90	4	97
2020	EX-02	51	31	7	9	0	2	0	84	9	45
2020	EX-03	63	31	6	0	0	0	0	94	0	32
2019	EX	51	38	6	2	2	0	0	90	4	162
2019	EX-01	44	42	7	5	2	0	0	86	7	88
2019	EX-02	54	37	9	0	0	0	0	91	0	35
2019	EX-03	71	29	0	0	0	0	0	100	0	28
2018	EX	50	39	8	1	0	1	1	91	1	131
2018	EX-01	45	44	9	0	0	0	2	90	0	64
2018	EX-02	40	51	9	0	0	0	0	91	0	35
2018	EX-03	77	15	8	0	0	0	0	92	0	26
2017	EX	43	38	9	6	2	2	0	82	9	124
2017	EX-01	35	38	14	7	4	2	0	74	11	69
2017	EX-02	42	45	0	8	0	4	0	91	9	24
2017	EX-03	60	40	0	0	0	0	0	100	0	23
2014	EX	49	37	7	7	0	1	0	86	7	168
2014	EX-01	37	45	12	6	0	0	0	82	6	96
2014	EX-02	59	30	3	8	0	0	0	89	8	37
2014	EX-03	71	21	0	4	0	4	0	96	4	24

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	48	34	10	5	1	2	84	5	186
2020	EX-01	47	36	11	5	0	0	83	5	96
2020	EX-02	43	30	13	7	2	4	77	9	46
2020	EX-03	52	36	6	3	0	3	91	3	33

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	74	20	3	1	1	1	95	2	187
2020	EX-01	70	24	3	2	1	0	94	3	99
2020	EX-02	78	11	7	0	2	2	91	2	45
2020	EX-03	76	24	0	0	0	0	100	0	33

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	69	22	5	3	2	90	5	188
2020	EX-01	63	23	7	2	4	87	6	98
2020	EX-02	74	20	4	2	0	93	2	46
2020	EX-03	67	27	0	6	0	94	6	33
2019	EX	60	28	6	2	4	88	6	161
2019	EX-01	52	30	10	2	6	82	8	88
2019	EX-02	62	35	3	0	0	97	0	34
2019	EX-03	86	11	0	4	0	96	4	28
2018	EX	59	30	7	3	2	89	5	131
2018	EX-01	48	36	9	5	2	84	6	64
2018	EX-02	60	31	9	0	0	91	0	35
2018	EX-03	81	15	0	4	0	96	4	26
2017	EX	53	32	2	7	5	86	12	124
2017	EX-01	49	32	3	9	8	80	17	69
2017	EX-02	54	34	4	8	0	87	8	24
2017	EX-03	60	40	0	0	0	100	0	23
2014	EX	48	34	7	6	5	82	11	169
2014	EX-01	40	34	11	10	5	74	15	97
2014	EX-02	53	38	3	0	5	92	5	37
2014	EX-03	67	29	0	4	0	96	4	24

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	31	11	4	2	0	0	83	6	189
2020	EX-01	41	37	13	5	3	0	0	79	8	99
2020	EX-02	57	30	13	0	0	0	0	87	0	46
2020	EX-03	64	24	6	3	3	0	0	88	6	33
2019	EX	43	30	14	5	7	1	0	74	12	161
2019	EX-01	36	30	14	8	10	2	0	67	19	88
2019	EX-02	44	38	15	3	0	0	0	82	3	34
2019	EX-03	54	25	18	0	4	0	0	79	4	28
2018	EX	33	32	18	10	7	0	1	65	17	130
2018	EX-01	31	31	17	14	6	0	0	63	20	64
2018	EX-02	26	41	26	0	6	0	0	68	6	34
2018	EX-03	42	27	12	12	8	0	0	69	19	26
2017	EX	28	35	12	15	10	0	0	63	25	124
2017	EX-01	24	35	11	19	12	0	0	59	31	70
2017	EX-02	29	34	24	9	4	0	0	63	13	24
2017	EX-03	31	42	9	9	9	0	0	73	18	22
2014	EX	35	28	12	12	13	1	0	63	25	169
2014	EX-01	31	25	12	14	16	1	0	57	30	97
2014	EX-02	35	37	5	11	11	0	0	72	22	37
2014	EX-03	46	29	17	4	4	0	0	75	8	24

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	33	7	6	2	0	0	85	8	189
2020	EX-01	44	36	8	8	3	0	0	81	11	99
2020	EX-02	48	39	9	4	0	0	0	87	4	46
2020	EX-03	67	21	6	6	0	0	0	88	6	33
2019	EX	43	30	13	9	5	1	0	73	14	162
2019	EX-01	35	26	16	15	7	1	0	62	22	88
2019	EX-02	51	34	11	3	0	0	0	86	3	35
2019	EX-03	46	39	11	0	4	0	0	86	4	28
2018	EX	32	38	15	11	5	0	1	70	16	130
2018	EX-01	27	42	14	13	5	0	0	69	17	64
2018	EX-02	35	35	24	3	3	0	0	71	6	34
2018	EX-03	38	35	4	19	4	0	0	73	23	26
2017	EX	28	39	8	18	7	0	0	67	25	124
2017	EX-01	24	38	7	22	9	0	0	62	31	69
2017	EX-02	21	50	20	4	4	0	0	71	8	24
2017	EX-03	34	40	4	21	0	0	0	74	21	23
2014	EX	38	29	11	12	9	0	0	67	21	169
2014	EX-01	33	28	12	16	12	0	0	61	28	97
2014	EX-02	45	33	5	8	9	0	0	78	17	37
2014	EX-03	46	29	17	8	0	0	0	75	8	24

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	49	22	17	7	4	1	72	11	189
2020	EX-01	40	26	22	4	6	1	67	10	99
2020	EX-02	50	24	11	11	2	2	76	13	46
2020	EX-03	64	12	12	9	3	0	76	12	33
2019	EX	53	21	6	12	6	2	76	18	161
2019	EX-01	46	20	8	15	8	3	68	24	87
2019	EX-02	54	23	9	9	3	3	79	12	35
2019	EX-03	64	25	0	11	0	0	89	11	28
2018	EX	43	22	13	14	7	2	66	21	131
2018	EX-01	42	25	13	13	8	0	67	20	64
2018	EX-02	40	23	11	20	3	3	65	24	35
2018	EX-03	50	15	19	8	8	0	65	15	26
2017	EX	35	26	14	16	7	1	62	24	124
2017	EX-01	33	26	14	18	7	1	60	25	69
2017	EX-02	42	25	12	17	4	0	67	21	24
2017	EX-03	26	36	13	17	9	0	61	26	23
2014	EX	37	25	11	15	12	1	62	27	169
2014	EX-01	35	20	8	19	16	1	56	36	97
2014	EX-02	41	35	8	8	9	0	75	17	37
2014	EX-03	38	25	25	8	4	0	63	13	24

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	EX	37	38	25	189
2020	EX-01	43	33	23	99
2020	EX-02	26	43	30	46
2020	EX-03	30	45	24	33
2019	EX	40	32	28	162
2019	EX-01	44	31	25	88
2019	EX-02	40	31	29	35
2019	EX-03	36	32	32	28
2018	EX	43	34	24	131
2018	EX-01	42	33	25	64
2018	EX-02	40	34	26	35
2018	EX-03	42	38	19	26
2017	EX	41	43	16	125
2017	EX-01	42	40	18	70
2017	EX-02	42	42	16	24
2017	EX-03	34	53	13	23
2014	EX	44	30	26	169
2014	EX-01	45	25	30	97
2014	EX-02	41	41	19	37
2014	EX-03	46	29	25	24

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	EX	18	40	38	1	1	1	68
2020	EX-01	19	44	33	0	2	2	43
2020	EX-02	17	58	17	8	0	0	12
2020	EX-03	20	10	70	0	0	0	10
2019	EX	22	34	40	0	0	5	65
2019	EX-01	21	28	46	0	0	5	39
2019	EX-02	14	64	21	0	0	0	14
2019	EX-03	30	20	50	0	0	0	10
2018	EX	23	30	38	4	0	5	56
2018	EX-01	30	33	30	4	0	4	27
2018	EX-02	14	43	29	7	0	7	14
2018	EX-03	9	18	64	0	0	9	11
2017	EX	26	22	39	4	0	8	51
2017	EX-01	16	25	42	4	0	13	29
2017	EX-02	70	10	20	0	0	0	10
2014	EX	19	21	54	3	9999	3	74
2014	EX-01	14	25	55	5	9999	2	44
2014	EX-02	39	13	47	0	9999	0	15
2014	EX-03	18	27	45	0	9999	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	10	90	187
2020	EX-01	11	89	99
2019	EX	12	88	162
2019	EX-01	15	85	88
2018	EX	13	87	131
2018	EX-01	19	81	64
2018	EX-03	0	100	26

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	42	58	19
2020	EX-01	45	55	11
2019	EX	35	65	20
2018	EX	35	65	17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	58	42	19
2019	EX	45	55	20
2019	EX-01	46	54	13
2018	EX	47	53	17
2018	EX-01	42	58	12

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	32	68	19
2019	EX	55	45	20
2019	EX-01	62	38	13
2018	EX	53	47	17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	EX	100	19
2020	EX-01	100	11
2019	EX	100	20
2019	EX-01	100	13
2018	EX	100	17
2018	EX-01	100	12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	EX	100	19
2020	EX-01	100	11
2018	EX	100	17
2018	EX-01	100	12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	EX	100	20
2019	EX-01	100	13
2018	EX	100	17
2018	EX-01	100	12

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	EX	100	19
2020	EX-01	100	11
2019	EX	100	20
2019	EX-01	100	13
2018	EX	100	17
2018	EX-01	100	12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	53	47	19
2020	EX-01	45	55	11
2019	EX	55	45	20
2019	EX-01	46	54	13
2018	EX	41	59	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	32	68	19
2020	EX-01	45	55	11
2019	EX	35	65	20
2019	EX-01	38	62	13
2018	EX	47	53	17
2018	EX-01	42	58	12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	53	47	19
2019	EX	40	60	20
2019	EX-01	38	62	13
2018	EX	41	59	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	53	47	19
2020	EX-01	55	45	11
2019	EX	30	70	20
2018	EX	35	65	17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	37	63	19
2020	EX-01	45	55	11
2019	EX	35	65	20
2019	EX-01	38	62	13
2018	EX	47	53	17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	42	58	19
2020	EX-01	45	55	11
2019	EX	50	50	20
2019	EX-01	46	54	13
2018	EX	47	53	17
2018	EX-01	42	58	12

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	58	42	19
2020	EX-01	55	45	11
2019	EX	50	50	20
2019	EX-01	54	46	13
2018	EX	65	35	17
2018	EX-01	58	42	12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	EX	100	19
2020	EX-01	100	11
2019	EX	100	20
2019	EX-01	100	13
2018	EX	100	17
2018	EX-01	100	12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2020	EX	100	19
2020	EX-01	100	11
2019	EX	100	20
2019	EX-01	100	13
2018	EX	100	17
2018	EX-01	100	12

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	19
2020	EX-01	0	100	11
2019	EX	45	55	20
2019	EX-01	54	46	13

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	53	47	19
2019	EX	50	50	20
2019	EX-01	46	54	13
2018	EX	47	53	17
2018	EX-01	50	50	12

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	32	68	19
2019	EX	35	65	20
2019	EX-01	46	54	13

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	63	37	19
2020	EX-01	55	45	11
2019	EX	60	40	20
2019	EX-01	62	38	13

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	32	68	19
2019	EX	30	70	20
2019	EX-01	38	62	13
2018	EX	35	65	17

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EX	35	65	17

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	No (%)	Total responses
2020	EX	100	19
2020	EX-01	100	11
2019	EX	100	20
2019	EX-01	100	13
2018	EX	100	17
2018	EX-01	100	12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	EX	100	20
2019	EX-01	100	13
2018	EX	100	17
2018	EX-01	100	12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	19
2020	EX-01	0	100	11
2019	EX	25	75	20
2018	EX	0	100	17
2018	EX-01	0	100	12

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	26	74	19

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EX	0	100	17
2018	EX-01	0	100	12

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	25	75	20

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	20
2019	EX-01	0	100	13

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EX	0	100	17
2018	EX-01	0	100	12

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	25	75	20
2018	EX	29	71	17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	25	75	20
2018	EX	29	71	17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	20
2019	EX-01	0	100	13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	45	55	20
2019	EX-01	46	54	13
2018	EX	35	65	17
2018	EX-01	42	58	12

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	20
2019	EX-01	0	100	13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	40	60	20

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	32	33	12	8	4	8	1	73	14	189
2020	EX-01	30	34	13	10	4	6	2	70	15	99
2020	EX-02	26	30	15	7	7	15	0	67	15	46
2020	EX-03	39	36	9	3	3	9	0	83	7	33
2019	EX	23	33	9	16	5	7	7	65	24	162
2019	EX-01	23	25	9	18	6	10	9	59	30	88
2019	EX-02	23	43	11	11	0	3	9	74	13	35
2019	EX-03	25	50	7	11	0	7	0	81	12	28
2018	EX	30	34	11	10	2	9	4	74	14	128
2018	EX-01	24	34	18	11	2	10	2	65	15	62
2018	EX-02	29	35	6	15	0	6	9	76	17	34
2018	EX-03	46	31	4	4	0	12	4	91	5	26
2017	EX	31	28	12	11	7	9	2	67	20	125
2017	EX-01	28	28	14	9	7	11	3	66	18	70
2017	EX-02	33	21	8	25	4	8	0	59	32	24
2017	EX-03	39	31	13	0	9	4	4	77	9	23
2014	EX	34	29	13	7	5	10	3	72	13	169
2014	EX-01	25	32	17	5	5	12	5	67	12	97
2014	EX-02	45	24	8	9	8	5	0	73	18	37
2014	EX-03	42	29	8	8	0	13	0	81	10	24

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	47	34	11	5	2	1	0	82	7	189
2020	EX-01	42	35	12	5	4	1	0	79	9	99
2020	EX-02	41	39	13	7	0	0	0	80	7	46
2020	EX-03	55	30	9	3	0	3	0	88	3	33
2019	EX	46	35	8	7	2	1	0	82	10	162
2019	EX-01	41	36	8	10	3	1	0	78	14	88
2019	EX-02	57	29	6	6	0	3	0	88	6	35
2019	EX-03	50	43	4	4	0	0	0	93	4	28
2018	EX	45	36	8	4	3	3	0	84	7	130
2018	EX-01	40	40	10	6	3	2	0	81	10	63
2018	EX-02	40	40	11	3	3	3	0	82	6	35
2018	EX-03	69	23	4	0	0	4	0	96	0	26
2017	EX	42	31	9	10	5	4	0	75	16	124
2017	EX-01	38	31	8	11	7	5	0	72	19	69
2017	EX-02	37	34	17	9	0	4	0	74	9	24
2017	EX-03	60	27	4	4	4	0	0	87	9	23
2014	EX	42	29	14	7	4	3	1	74	11	169
2014	EX-01	33	37	16	5	5	3	1	73	11	97
2014	EX-02	53	16	11	14	5	0	0	70	19	37
2014	EX-03	54	21	17	0	0	8	0	82	0	24

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	6	94	189
2020	EX-01	6	94	99
2019	EX	4	96	162

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	45	55	11

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	55	45	11

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	0	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	32	32	13	6	1	14	2	76	9	189
2020	EX-01	31	31	13	6	1	15	2	76	9	99
2020	EX-02	28	33	17	4	2	15	0	72	8	46
2020	EX-03	39	30	12	6	0	12	0	79	7	33
2019	EX	33	30	11	4	3	12	6	77	9	162
2019	EX-01	24	32	14	3	3	14	10	73	9	88
2019	EX-02	43	34	11	0	0	9	3	87	0	35
2019	EX-03	46	25	4	7	0	18	0	87	9	28
2018	EX	36	28	14	2	2	15	3	79	5	130
2018	EX-01	32	32	17	2	2	14	2	75	4	63
2018	EX-02	37	23	14	3	3	17	3	75	7	35
2018	EX-03	46	27	8	0	0	12	8	90	0	26
2017	EX	39	28	8	2	4	14	5	83	6	125
2017	EX-01	37	31	8	1	5	13	4	82	8	70
2017	EX-02	34	29	13	0	4	20	0	79	5	24
2017	EX-03	53	17	9	4	0	9	9	85	5	23
2014	EX	36	24	15	2	0	20	4	78	2	169
2014	EX-01	28	23	18	2	0	25	4	72	3	97
2014	EX-02	48	21	14	3	0	8	5	80	4	37
2014	EX-03	42	33	8	0	0	17	0	90	0	24

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	47	34	11	3	1	4	0	85	4	189
2020	EX-01	41	37	12	2	1	6	0	84	3	99
2020	EX-02	46	33	13	7	0	2	0	80	7	46
2020	EX-03	58	30	6	3	0	3	0	91	3	33
2019	EX	51	33	10	2	3	3	0	85	4	160
2019	EX-01	45	36	9	2	3	3	0	85	6	88
2019	EX-02	59	26	12	0	0	3	0	88	0	34
2019	EX-03	59	33	7	0	0	0	0	93	0	27
2018	EX	45	40	7	2	2	3	0	88	5	131
2018	EX-01	36	48	8	5	2	2	0	86	6	64
2018	EX-02	49	37	6	0	3	6	0	91	3	35
2018	EX-03	65	27	8	0	0	0	0	92	0	26
2017	EX	49	30	8	2	3	5	2	86	6	125
2017	EX-01	45	37	4	3	3	6	1	89	6	70
2017	EX-02	45	29	17	0	4	4	0	78	4	24
2017	EX-03	61	17	4	4	4	4	4	86	9	23
2014	EX	44	29	15	1	1	9	1	81	2	169
2014	EX-01	38	32	17	1	1	11	1	79	2	97
2014	EX-02	53	29	11	3	0	3	0	85	3	37
2014	EX-03	46	29	13	0	0	13	0	86	0	24

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	45	34	16	4	2	79	5	189
2020	EX-01	44	33	16	4	2	78	6	99
2020	EX-02	48	28	20	4	0	76	4	46
2020	EX-03	45	39	9	3	3	85	6	33

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	28	15	3	3	0	79	6	188
2020	EX-01	43	32	16	5	3	0	76	8	99
2020	EX-02	57	24	17	0	2	0	80	2	46
2020	EX-03	63	22	13	0	3	0	84	3	32
2019	EX	43	25	19	5	7	2	69	12	162
2019	EX-01	33	23	25	7	9	3	58	16	88
2019	EX-02	57	26	11	3	3	0	83	6	35
2019	EX-03	46	32	14	4	4	0	79	7	28
2018	EX	37	30	15	12	5	1	67	18	131
2018	EX-01	34	27	17	17	3	2	62	21	64
2018	EX-02	29	34	14	14	9	0	63	23	35
2018	EX-03	50	31	15	0	4	0	81	4	26
2017	EX	45	22	13	13	7	0	68	20	125
2017	EX-01	40	20	13	16	11	0	60	28	70
2017	EX-02	42	29	13	17	0	0	70	17	24
2017	EX-03	56	27	13	0	4	0	83	4	23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	5	14	23	29	30	19	58	189
2020	EX-01	3	11	24	29	32	14	62	99
2020	EX-02	4	7	28	33	28	11	61	46
2020	EX-03	3	27	18	21	30	30	52	33
2019	EX	12	19	29	20	21	30	41	162
2019	EX-01	6	15	35	24	20	20	44	88
2019	EX-02	17	20	9	23	31	37	54	35
2019	EX-03	18	29	29	11	14	46	25	28
2018	EX	6	21	27	27	19	27	46	131
2018	EX-01	5	23	30	27	16	28	42	64
2018	EX-02	6	9	26	37	23	14	60	35
2018	EX-03	8	23	27	19	23	31	42	26
2017	EX	5	18	29	24	24	23	48	125
2017	EX-01	4	14	36	28	18	18	45	70
2017	EX-02	8	13	13	21	45	21	66	24
2017	EX-03	4	27	30	13	26	31	39	23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	8	17	27	27	20	1	26	47	189
2020	EX-01	8	14	30	26	21	0	22	47	99
2020	EX-02	2	17	26	33	22	0	20	54	46
2020	EX-03	12	24	21	27	15	0	36	42	33
2019	EX	12	26	25	23	14	0	38	37	161
2019	EX-01	8	25	28	25	14	0	33	39	87
2019	EX-02	9	23	17	31	20	0	31	51	35
2019	EX-03	21	32	21	14	11	0	54	25	28
2018	EX	10	22	31	21	16	0	32	37	131
2018	EX-01	8	28	33	20	11	0	36	31	64
2018	EX-02	9	9	29	26	29	0	17	54	35
2018	EX-03	19	19	27	23	12	0	38	35	26
2017	EX	5	24	28	22	21	0	29	43	124
2017	EX-01	3	22	27	29	19	0	25	48	70
2017	EX-02	8	8	33	13	38	0	17	50	24
2017	EX-03	9	46	18	13	13	0	55	27	22

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	8	23	30	21	17	1	32	39	188
2020	EX-01	5	27	31	21	16	0	32	38	98
2020	EX-02	11	15	30	22	22	0	26	43	46
2020	EX-03	6	27	30	24	12	0	33	36	33
2019	EX	9	25	29	20	17	0	34	37	162
2019	EX-01	8	18	31	25	18	0	26	43	88
2019	EX-02	9	34	23	11	23	0	43	34	35
2019	EX-03	11	36	36	11	7	0	46	18	28
2018	EX	6	16	29	27	22	0	22	49	129
2018	EX-01	3	18	24	31	24	0	21	55	62
2018	EX-02	6	11	34	29	20	0	17	49	35
2018	EX-03	15	8	38	19	19	0	23	38	26
2017	EX	3	21	17	29	29	1	24	59	124
2017	EX-01	3	19	19	29	30	1	22	60	70
2017	EX-02	9	18	4	22	47	0	26	69	23
2017	EX-03	0	30	21	36	13	0	30	49	23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	7	22	23	25	22	1	29	48	189
2020	EX-01	7	20	26	25	21	0	27	46	99
2020	EX-02	11	15	20	33	22	0	26	54	46
2020	EX-03	3	30	15	21	30	0	33	52	33
2019	EX	22	22	24	16	15	1	44	31	161
2019	EX-01	20	23	29	20	9	0	43	29	87
2019	EX-02	20	17	14	17	29	3	38	47	35
2019	EX-03	25	25	21	11	18	0	50	29	28
2018	EX	14	24	27	18	15	3	39	33	131
2018	EX-01	13	27	25	14	16	6	42	32	64
2018	EX-02	9	17	31	29	14	0	26	43	35
2018	EX-03	23	19	31	15	12	0	42	27	26
2017	EX	13	24	25	16	18	3	39	35	125
2017	EX-01	14	25	30	14	15	3	40	30	70
2017	EX-02	13	20	17	17	29	4	34	48	24
2017	EX-03	4	31	21	21	21	0	36	43	23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	11	22	28	21	19	33	40	187
2020	EX-01	12	15	33	23	16	28	40	98
2020	EX-02	9	22	26	20	24	30	43	46
2020	EX-03	6	34	16	19	25	41	44	32
2019	EX	16	30	23	18	13	46	31	160
2019	EX-01	16	28	29	16	10	44	27	86
2019	EX-02	14	26	14	29	17	40	46	35
2019	EX-03	18	36	14	14	18	54	32	28
2018	EX	11	27	29	18	15	38	33	131
2018	EX-01	11	31	31	11	16	42	27	64
2018	EX-02	3	20	29	31	17	23	49	35
2018	EX-03	27	19	23	19	12	46	31	26
2017	EX	6	36	28	16	15	42	30	122
2017	EX-01	7	41	25	16	11	48	27	68
2017	EX-02	8	20	34	17	21	29	38	24
2017	EX-03	0	33	31	13	22	33	36	22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	27	25	25	14	7	2	53	22	187
2020	EX-01	29	21	24	13	9	3	52	23	98
2020	EX-02	24	24	29	13	9	0	49	22	45
2020	EX-03	12	39	27	21	0	0	52	21	33

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	40	39	14	4	2	0	79	6	188
2020	EX-01	32	45	14	4	4	0	78	8	99
2020	EX-02	44	33	16	7	0	0	78	7	45
2020	EX-03	48	33	15	3	0	0	82	3	33
2019	EX	31	41	21	4	3	0	72	7	162
2019	EX-01	20	48	22	6	5	0	68	10	88
2019	EX-02	34	34	29	3	0	0	69	3	35
2019	EX-03	50	32	14	0	4	0	82	4	28
2018	EX	25	39	24	8	4	1	64	12	130
2018	EX-01	17	49	24	6	3	0	67	10	63
2018	EX-02	23	31	31	11	3	0	54	14	35
2018	EX-03	42	27	15	8	4	4	72	12	26
2017	EX	26	26	25	14	9	0	52	23	122
2017	EX-01	20	23	30	17	10	0	43	27	68
2017	EX-02	29	25	17	21	8	0	54	29	24
2017	EX-03	37	36	18	0	9	0	73	9	22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	13	40	24	11	12	53	23	186
2020	EX-01	11	39	24	12	13	50	26	98
2020	EX-02	7	44	24	13	11	51	24	45
2020	EX-03	18	39	24	6	12	58	18	33
2019	EX	19	31	26	15	10	49	25	162
2019	EX-01	16	28	28	14	14	44	27	88
2019	EX-02	14	31	23	23	9	46	31	35
2019	EX-03	18	43	21	14	4	61	18	28
2018	EX	12	28	25	21	15	40	35	130
2018	EX-01	8	30	27	27	8	38	35	63
2018	EX-02	11	26	23	17	23	37	40	35
2018	EX-03	19	27	19	15	19	46	35	26
2017	EX	10	20	32	22	16	30	38	122
2017	EX-01	10	16	30	28	16	26	44	68
2017	EX-02	4	17	45	13	21	21	34	24
2017	EX-03	13	31	31	15	9	45	24	22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	39	31	18	9	4	0	70	12	188
2020	EX-01	29	33	24	9	4	0	63	13	99
2020	EX-02	40	33	18	7	2	0	73	9	45
2020	EX-03	55	21	6	12	6	0	76	18	33
2019	EX	31	36	21	9	3	0	67	12	162
2019	EX-01	22	40	23	11	5	0	61	16	88
2019	EX-02	31	31	26	11	0	0	63	11	35
2019	EX-03	50	25	18	4	4	0	75	7	28
2018	EX	25	36	19	14	5	0	62	19	130
2018	EX-01	21	35	24	16	5	0	56	21	63
2018	EX-02	20	37	20	14	9	0	57	23	35
2018	EX-03	38	38	12	8	4	0	77	12	26
2017	EX	20	32	25	12	9	1	53	22	122
2017	EX-01	20	25	29	15	9	2	46	24	68
2017	EX-02	8	33	38	13	8	0	41	21	24
2017	EX-03	27	55	4	9	4	0	82	13	22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	58	23	9	6	4	81	11	186
2020	EX-01	48	31	10	7	4	79	11	98
2020	EX-02	71	11	4	9	4	82	13	45
2020	EX-03	61	18	12	3	6	79	9	33
2019	EX	55	26	9	6	5	81	11	159
2019	EX-01	54	24	11	5	7	78	12	85
2019	EX-02	51	29	11	9	0	80	9	35
2019	EX-03	54	32	0	7	7	86	14	28

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	32	33	20	12	3	65	15	187
2020	EX-01	33	29	24	11	3	61	14	98
2020	EX-02	24	49	13	9	4	73	13	45
2020	EX-03	27	33	21	15	3	61	18	33

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	22	23	23	21	10	0	46	31	188
2020	EX-01	21	25	26	17	10	0	46	27	99
2020	EX-02	16	20	20	33	11	0	36	44	45
2020	EX-03	30	24	15	18	12	0	55	30	33
2019	EX	30	32	20	12	4	1	63	17	161
2019	EX-01	32	28	22	10	7	1	61	17	88
2019	EX-02	14	37	20	26	3	0	51	29	35
2019	EX-03	36	36	21	7	0	0	71	7	28
2018	EX	20	34	25	18	4	0	54	22	130
2018	EX-01	17	40	21	17	5	0	57	22	63
2018	EX-02	9	34	29	29	0	0	43	29	35
2018	EX-03	35	27	27	4	8	0	62	12	26
2017	EX	22	31	27	11	9	0	53	20	122
2017	EX-01	22	30	21	16	12	0	52	27	68
2017	EX-02	21	21	41	9	8	0	42	17	24
2017	EX-03	22	37	31	4	4	0	60	9	22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	62	26	10	2	1	1	88	2	186
2020	EX-01	61	27	9	1	1	0	89	2	96
2020	EX-02	61	28	9	2	0	0	89	2	46
2020	EX-03	61	24	12	3	0	0	85	3	33
2019	EX	65	24	7	4	1	0	88	4	161
2019	EX-01	66	22	7	5	1	0	88	6	88
2019	EX-02	60	23	11	6	0	0	83	6	35
2019	EX-03	61	36	4	0	0	0	96	0	28
2018	EX	57	28	12	2	2	0	85	3	130
2018	EX-01	60	27	11	0	2	0	87	2	63
2018	EX-02	54	31	9	6	0	0	86	6	35
2018	EX-03	54	23	19	0	4	0	77	4	26
2017	EX	64	22	11	2	2	1	86	3	125
2017	EX-01	69	18	9	0	3	1	88	3	70
2017	EX-02	62	34	4	0	0	0	96	0	24
2017	EX-03	49	26	21	4	0	0	74	4	23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	38	34	22	4	3	71	7	184
2020	EX-01	34	38	22	3	3	72	6	95
2020	EX-02	37	30	20	9	4	67	13	46
2020	EX-03	38	34	25	3	0	72	3	32

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	82	11	2	1	1	4	97	2	187
2020	EX-01	77	15	1	1	0	5	98	1	97
2020	EX-02	85	7	0	2	2	4	95	5	46
2020	EX-03	85	6	6	0	0	3	94	0	33
2019	EX	83	9	1	1	0	6	98	1	160
2019	EX-01	80	8	1	1	0	9	97	1	86
2019	EX-02	83	14	3	0	0	0	97	0	35
2019	EX-03	86	11	0	0	0	4	100	0	28
2018	EX	76	15	5	1	1	3	94	2	130
2018	EX-01	76	16	5	2	0	2	94	2	63
2018	EX-02	74	20	3	0	0	3	97	0	35
2018	EX-03	85	4	4	0	4	4	92	4	26

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	85	6	4	2	2	1	92	4	187
2020	EX-01	85	6	4	2	2	1	92	4	97
2020	EX-02	85	7	7	2	0	0	91	2	46
2020	EX-03	82	9	3	3	3	0	91	6	33
2019	EX	71	16	4	1	5	2	90	6	161
2019	EX-01	67	20	2	1	6	5	90	7	87
2019	EX-02	71	14	9	3	3	0	86	6	35
2019	EX-03	86	7	4	0	4	0	93	4	28
2018	EX	72	16	8	1	2	2	89	2	130
2018	EX-01	67	17	14	0	2	0	84	2	63
2018	EX-02	74	20	3	3	0	0	94	3	35
2018	EX-03	88	4	4	0	0	4	96	0	26
2017	EX	73	12	7	3	5	1	85	8	124
2017	EX-01	78	7	7	2	6	0	85	8	70
2017	EX-02	60	13	13	9	0	4	77	9	23
2017	EX-03	66	26	4	0	4	0	91	4	23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	73	17	8	2	1	1	90	2	186
2020	EX-01	73	18	6	2	0	1	92	2	96
2020	EX-02	76	17	7	0	0	0	93	0	46
2020	EX-03	64	15	15	3	3	0	79	6	33
2019	EX	54	31	8	2	2	2	87	4	162
2019	EX-01	53	34	7	1	0	5	92	1	88
2019	EX-02	63	29	3	3	3	0	91	6	35
2019	EX-03	43	29	21	0	7	0	71	7	28
2018	EX	55	32	9	2	2	2	88	3	129
2018	EX-01	58	28	9	2	2	2	87	3	64
2018	EX-02	68	29	3	0	0	0	97	0	34
2018	EX-03	40	44	12	4	0	0	84	4	25
2017	EX	58	26	8	3	3	1	85	7	125
2017	EX-01	54	26	12	5	3	0	81	7	70
2017	EX-02	55	29	4	4	4	4	87	9	24
2017	EX-03	61	30	4	0	4	0	91	4	23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	75	13	6	3	3	1	88	6	187
2020	EX-01	75	12	5	3	3	1	89	6	97
2020	EX-02	74	15	4	2	4	0	89	7	46
2020	EX-03	76	6	12	6	0	0	82	6	33
2019	EX	68	16	7	3	5	2	85	8	161
2019	EX-01	66	14	8	3	6	3	82	10	87
2019	EX-02	69	20	3	6	3	0	89	9	35
2019	EX-03	64	18	11	0	7	0	82	7	28
2018	EX	63	22	7	2	4	2	87	6	129
2018	EX-01	55	27	9	3	5	2	83	8	64
2018	EX-02	68	18	9	3	3	0	85	6	34
2018	EX-03	80	20	0	0	0	0	100	0	25
2017	EX	57	21	11	7	4	1	78	11	125
2017	EX-01	55	16	16	9	4	0	71	13	70
2017	EX-02	62	17	8	8	0	4	82	9	24
2017	EX-03	57	39	0	0	4	0	96	4	23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	52	33	10	3	2	1	85	5	186
2020	EX-01	46	36	11	3	2	1	83	5	96
2020	EX-02	57	33	7	2	2	0	89	4	46
2020	EX-03	58	24	12	3	3	0	82	6	33
2019	EX	40	34	16	4	5	1	75	9	161
2019	EX-01	33	36	19	5	5	2	71	9	88
2019	EX-02	51	29	11	6	3	0	80	9	35
2019	EX-03	43	32	18	0	7	0	75	7	28
2018	EX	37	39	16	6	1	1	77	7	129
2018	EX-01	33	38	20	8	0	2	71	8	64
2018	EX-02	38	41	15	3	3	0	79	6	34
2018	EX-03	48	36	8	8	0	0	84	8	25
2017	EX	37	39	14	5	3	1	77	9	125
2017	EX-01	35	42	15	5	3	0	77	8	70
2017	EX-02	46	17	20	8	4	4	66	13	24
2017	EX-03	26	57	9	4	4	0	83	9	23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	68	22	7	2	1	0	0	90	3	189
2020	EX-01	67	21	9	2	1	0	0	88	3	99
2020	EX-02	72	26	2	0	0	0	0	98	0	46
2020	EX-03	67	18	9	6	0	0	0	85	6	33
2019	EX	69	22	4	2	1	0	2	92	3	162
2019	EX-01	66	19	6	3	1	0	5	89	5	88
2019	EX-02	69	26	3	0	3	0	0	94	3	35
2019	EX-03	68	29	4	0	0	0	0	96	0	28
2018	EX	64	26	6	1	1	1	2	92	2	127
2018	EX-01	60	29	6	2	0	2	2	92	2	63
2018	EX-02	62	32	3	0	3	0	0	94	3	34
2018	EX-03	75	13	13	0	0	0	0	88	0	24
2017	EX	67	26	5	1	0	0	1	94	1	124
2017	EX-01	65	28	6	1	0	0	0	92	1	69
2017	EX-02	71	25	0	0	0	0	4	100	0	24
2017	EX-03	66	26	9	0	0	0	0	91	0	23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	90	9	1	1	1	0	98	1	188
2020	EX-01	87	12	0	0	1	0	99	1	98
2020	EX-02	93	7	0	0	0	0	100	0	46
2020	EX-03	94	3	3	0	0	0	97	0	33
2019	EX	87	4	4	1	1	2	94	3	161
2019	EX-01	81	5	6	2	2	5	89	5	88
2019	EX-02	91	6	3	0	0	0	97	0	34
2019	EX-03	96	4	0	0	0	0	100	0	28
2018	EX	79	15	4	1	1	1	95	2	129
2018	EX-01	84	11	2	2	0	2	97	2	64
2018	EX-02	71	26	3	0	0	0	97	0	34
2018	EX-03	80	12	8	0	0	0	92	0	25
2017	EX	85	4	7	2	2	1	90	3	124
2017	EX-01	85	1	9	1	1	2	88	3	69
2017	EX-02	87	8	4	0	0	0	96	0	24
2017	EX-03	83	9	4	4	0	0	91	4	23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	60	25	11	4	1	0	85	4	185
2020	EX-01	56	26	14	4	0	0	82	4	96
2020	EX-02	58	29	9	2	2	0	87	4	45
2020	EX-03	70	15	9	6	0	0	85	6	33
2019	EX	65	20	9	2	1	2	87	4	161
2019	EX-01	66	17	10	2	1	3	86	4	88
2019	EX-02	54	34	6	6	0	0	89	6	35
2019	EX-03	68	18	11	0	4	0	86	4	28
2018	EX	62	29	6	1	1	2	93	2	127
2018	EX-01	61	34	2	0	2	2	97	2	62
2018	EX-02	56	35	9	0	0	0	91	0	34
2018	EX-03	72	16	8	4	0	0	88	4	25
2017	EX	62	29	5	3	0	1	92	3	125
2017	EX-01	62	32	3	2	0	2	95	2	70
2017	EX-02	55	25	13	8	0	0	79	8	24
2017	EX-03	66	26	4	4	0	0	91	4	23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	38	42	17	3	80	3	189
2020	EX-01	38	40	18	3	79	3	99
2020	EX-02	37	43	17	2	80	2	46
2020	EX-03	36	39	18	6	76	6	33

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	9	16	43	24	7	25	32	189
2020	EX-01	5	15	42	32	5	20	37	99
2020	EX-02	7	22	52	9	11	28	20	46
2020	EX-03	18	12	33	24	12	30	36	33
2019	EX	10	25	35	24	6	35	30	162
2019	EX-01	6	25	40	24	6	31	30	88
2019	EX-02	9	20	23	43	6	29	49	35
2019	EX-03	21	29	32	11	7	50	18	28
2018	EX	8	25	40	20	7	33	27	130
2018	EX-01	6	24	40	22	8	30	30	63
2018	EX-02	3	23	49	20	6	26	26	35
2018	EX-03	19	23	35	19	4	42	23	26
2017	EX	5	15	45	24	10	20	34	125
2017	EX-01	3	19	45	26	9	21	34	70
2017	EX-02	4	8	45	34	8	13	42	24
2017	EX-03	6	13	51	13	17	19	30	23

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	21	33	32	10	4	14	54	185
2020	EX-01	24	33	29	11	3	14	57	97
2020	EX-02	22	35	30	11	2	13	57	46
2020	EX-03	16	28	44	9	3	13	44	32
2019	EX	12	28	35	20	4	24	40	161
2019	EX-01	14	32	33	18	3	22	45	88
2019	EX-02	12	29	44	15	0	15	41	34
2019	EX-03	7	25	32	25	11	36	32	28
2018	EX	16	22	40	15	7	22	38	130
2018	EX-01	19	14	43	19	5	24	33	63
2018	EX-02	11	31	46	6	6	11	43	35
2018	EX-03	15	31	23	19	12	31	46	26
2017	EX	11	27	44	14	4	18	38	124
2017	EX-01	10	25	48	15	1	16	35	69
2017	EX-02	8	45	29	13	4	17	54	24
2017	EX-03	17	17	51	4	10	14	34	23

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	49	43	5	2	1	1	92	3	189
2020	EX-01	42	47	7	2	1	0	90	3	99
2020	EX-02	48	43	4	2	0	2	93	2	46
2020	EX-03	61	36	3	0	0	0	97	0	33
2019	EX	43	46	6	2	2	1	90	4	162
2019	EX-01	40	47	8	2	2	1	87	5	88
2019	EX-02	49	49	3	0	0	0	97	0	35
2019	EX-03	46	43	4	7	0	0	89	7	28
2018	EX	50	40	5	4	1	1	91	5	131
2018	EX-01	36	53	5	6	0	0	89	6	64
2018	EX-02	69	26	6	0	0	0	94	0	35
2018	EX-03	65	27	4	0	4	0	92	4	26
2017	EX	37	46	6	5	4	2	85	9	125
2017	EX-01	29	53	6	4	6	2	83	11	70
2017	EX-02	37	50	4	4	4	0	87	8	24
2017	EX-03	53	39	0	4	0	4	96	4	23

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	44	39	10	5	3	82	7	188
2020	EX-01	39	39	12	5	4	79	9	99
2020	EX-02	33	47	11	7	2	80	9	45
2020	EX-03	61	30	6	3	0	91	3	33

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	49	26	9	11	5	1	75	16	187
2020	EX-01	39	32	12	11	6	0	70	17	98
2020	EX-02	56	24	4	11	4	0	80	16	45
2020	EX-03	61	15	9	9	3	3	78	13	33

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	59	28	7	3	2	1	87	5	187
2020	EX-01	54	35	6	3	2	0	89	5	97
2020	EX-02	59	24	7	4	4	2	84	9	46
2020	EX-03	64	18	15	3	0	0	82	3	33

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	38	44	8	7	3	0	83	10	189
2020	EX-01	36	48	7	5	3	0	85	8	99
2020	EX-02	33	50	7	9	2	0	83	11	46
2020	EX-03	45	30	12	9	3	0	76	12	33
2019	EX	28	46	11	9	5	1	74	14	162
2019	EX-01	22	45	14	10	7	2	69	17	88
2019	EX-02	34	49	11	6	0	0	83	6	35
2019	EX-03	36	46	4	11	4	0	82	14	28
2018	EX	24	44	13	15	5	1	68	19	131
2018	EX-01	13	52	13	17	6	0	64	23	64
2018	EX-02	34	43	6	14	3	0	77	17	35
2018	EX-03	35	31	23	12	0	0	65	12	26
2017	EX	18	42	12	16	12	0	60	27	125
2017	EX-01	19	38	10	18	15	0	57	33	70
2017	EX-02	17	42	16	21	4	0	59	25	24
2017	EX-03	17	51	19	4	9	0	69	13	23

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	47	41	4	7	1	88	8	189
2020	EX-01	42	43	4	9	1	86	10	99
2020	EX-02	39	48	7	7	0	87	7	46
2020	EX-03	52	39	3	6	0	91	6	33

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	40	41	6	12	2	81	13	189
2020	EX-01	34	46	6	11	2	81	13	99
2020	EX-02	37	39	7	17	0	76	17	46
2020	EX-03	42	39	6	9	3	82	12	33

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	49	42	4	4	1	92	5	189
2020	EX-01	39	53	3	3	2	92	5	99
2020	EX-02	52	37	7	4	0	89	4	46
2020	EX-03	61	30	3	6	0	91	6	33

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	64	32	3	1	1	96	1	188
2020	EX-01	62	34	2	1	1	97	1	98
2020	EX-02	63	33	4	0	0	96	0	46
2020	EX-03	61	33	6	0	0	94	0	33

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	81	17	1	1	1	99	1	188
2020	EX-01	80	17	0	1	2	99	1	98
2020	EX-02	85	15	0	0	0	100	0	46
2020	EX-03	73	24	3	0	0	97	0	33

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	65	29	3	1	1	1	96	2	188
2020	EX-01	61	35	2	0	2	0	96	2	98
2020	EX-02	63	30	7	0	0	0	93	0	46
2020	EX-03	73	18	0	3	0	6	97	3	33

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	64	24	6	3	3	88	6	189
2020	EX-01	57	29	7	4	3	86	7	99
2020	EX-02	67	24	4	0	4	91	4	46
2020	EX-03	73	15	6	6	0	88	6	33

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	EX	77	21	2	1	98	189
2020	EX-01	69	28	2	1	98	99
2020	EX-02	78	22	0	0	100	46
2020	EX-03	91	6	3	0	97	33

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	37	53	6	4	1	0	89	5	186
2020	EX-01	34	54	6	5	1	0	88	6	98
2020	EX-02	33	54	11	0	2	0	87	2	46
2020	EX-03	41	53	0	6	0	0	94	6	32
2019	EX	36	47	7	8	3	1	83	10	159
2019	EX-01	28	50	8	10	3	0	78	14	86
2019	EX-02	38	47	6	6	0	3	88	6	34
2019	EX-03	43	46	7	0	4	0	89	4	28

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	98	2	185
2020	EX-01	97	3	98
2020	EX-02	100	0	45
2020	EX-03	100	0	32

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	30	38	12	17	2	1	1	69	19	181
2020	EX-01	23	40	15	19	3	0	0	63	22	95
2020	EX-02	34	30	14	20	0	0	2	65	21	44
2020	EX-03	38	44	3	9	0	3	3	87	10	32

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	5	95	189
2020	EX-01	4	96	99
2020	EX-02	9	91	46
2020	EX-03	3	97	33

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	4	96	188
2020	EX-01	6	94	98
2020	EX-02	2	98	46
2020	EX-03	0	100	33
2019	EX	3	97	161
2019	EX-01	2	98	88
2019	EX-02	0	100	35
2019	EX-03	7	93	28
2017	EX	5	95	125
2017	EX-03	0	100	23
2014	EX-03	0	100	23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	62	23	8	3	2	2	1	88	4	186
2020	EX-01	55	25	10	4	2	4	0	83	6	97
2020	EX-02	67	24	2	2	2	0	2	93	5	45
2020	EX-03	70	18	9	0	0	0	3	91	0	33

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	17	70	12	80	20	189
2020	EX-01	24	65	11	73	27	99
2020	EX-02	11	78	11	88	12	46
2020	EX-03	6	76	18	93	7	33

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EX	48	52	33
2020	EX-01	42	58	24

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	18	24	15	30	12	0	0	42	42	33
2020	EX-01	8	21	13	42	17	0	0	29	58	24

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	0	12	12	30	15	0	30	17	65	33
2020	EX-01	0	13	4	29	17	0	38	20	73	24

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EX	68	15	6	2	2	2	5	89	4	188
2020	EX-01	64	15	9	2	1	3	6	87	3	99
2020	EX-02	64	22	2	4	2	0	4	91	7	45
2020	EX-03	76	9	6	0	3	0	6	90	3	33
2019	EX	66	13	8	4	3	0	6	83	8	158
2019	EX-01	58	12	14	8	5	0	4	72	13	85
2019	EX-02	74	11	3	0	0	0	11	97	0	35
2019	EX-03	70	22	0	0	4	0	4	96	4	27
2018	EX	73	8	6	6	2	0	6	86	8	127
2018	EX-01	68	10	8	6	2	0	6	83	9	62
2018	EX-02	76	6	6	6	0	0	6	87	6	33
2018	EX-03	81	8	0	4	4	0	4	92	8	26

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack