2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	30	51	3	14	2	80	16	229
2020	EC-02	30	57	0	13	0	87	13	23
2020	EC-03	28	33	6	33	0	61	33	18
2020	EC-04	13	63	10	10	3	77	13	30
2020	EC-05	42	44	3	11	0	86	11	36
2020	EC-06	31	50	3	13	4	81	17	72
2020	EC-07	32	50	2	16	0	82	16	44

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	78	13	2	3	1	2	0	94	4	230
2020	EC-02	75	17	0	4	0	4	0	96	4	24
2020	EC-03	78	0	11	6	6	0	0	78	11	18
2020	EC-04	77	13	0	7	3	0	0	90	10	30
2020	EC-05	86	11	0	0	0	3	0	100	0	36
2020	EC-06	78	13	1	4	1	3	0	93	6	72
2020	EC-07	77	18	2	0	0	2	0	98	0	44
2017	EC	61	24	9	2	2	1	0	87	5	82
2017	EC-05	48	14	19	10	10	0	0	62	19	10
2017	EC-06	66	18	8	3	3	3	0	87	5	37
2017	EC-07	42	48	10	0	0	0	0	90	0	14
2014	EC	63	24	5	1	2	2	2	91	3	91
2014	EC-04	75	17	0	0	0	0	8	100	0	12
2014	EC-05	64	36	0	0	0	0	0	100	0	14
2014	EC-06	66	18	8	0	0	5	3	91	0	38
2014	EC-07	50	28	11	6	6	0	0	78	11	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	35	38	10	13	1	3	75	14	229
2020	EC-02	33	38	17	13	0	0	71	13	24
2020	EC-03	22	50	6	17	6	0	72	22	18
2020	EC-04	27	43	13	13	0	3	72	14	30
2020	EC-05	44	39	8	6	0	3	86	6	36
2020	EC-06	38	31	10	15	1	4	72	18	71
2020	EC-07	39	39	7	11	2	2	79	14	44
2019	EC	36	35	7	14	8	0	72	22	144
2019	EC-02	46	31	8	8	8	0	77	15	13
2019	EC-04	45	36	0	9	9	0	82	18	11
2019	EC-05	52	28	0	16	4	0	80	20	25
2019	EC-06	36	39	7	11	7	0	75	18	56
2019	EC-07	18	36	11	21	14	0	54	36	28
2017	EC	34	37	7	13	10	0	70	23	82
2017	EC-05	29	33	0	19	19	0	62	38	10
2017	EC-06	33	41	8	8	10	0	74	18	37
2017	EC-07	35	14	14	21	17	0	49	38	14
2014	EC	25	33	11	20	11	0	58	31	91
2014	EC-04	33	17	17	33	0	0	50	33	12
2014	EC-05	43	36	14	7	0	0	79	7	14
2014	EC-06	21	45	8	21	5	0	66	26	38
2014	EC-07	17	28	11	11	33	0	44	44	18

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	34	38	12	12	3	0	0	73	15	228
2020	EC-02	33	42	21	4	0	0	0	75	4	24
2020	EC-03	29	29	6	24	12	0	0	59	35	17
2020	EC-04	30	40	10	13	7	0	0	70	20	30
2020	EC-05	42	47	6	6	0	0	0	89	6	36
2020	EC-06	31	37	15	14	1	1	0	69	16	71
2020	EC-07	41	36	11	9	2	0	0	77	11	44
2019	EC	24	33	17	21	5	0	0	57	26	141
2019	EC-02	23	15	23	38	0	0	0	38	38	13
2019	EC-04	27	36	18	9	9	0	0	64	18	11
2019	EC-05	24	36	20	16	4	0	0	60	20	25
2019	EC-06	24	31	16	25	4	0	0	55	29	55
2019	EC-07	31	27	15	15	12	0	0	58	27	26
2018	EC	10	32	17	22	18	0	1	42	40	100
2018	EC-02	17	33	25	8	17	0	0	50	25	12
2018	EC-05	0	18	18	45	18	0	0	18	64	11
2018	EC-06	15	37	17	17	15	0	0	51	32	41
2018	EC-07	9	35	13	17	22	0	4	45	41	23
2017	EC	8	33	16	18	25	0	0	42	43	82
2017	EC-05	0	29	10	43	19	0	0	29	62	10
2017	EC-06	10	32	20	10	27	0	0	43	38	37
2017	EC-07	7	21	14	42	17	0	0	27	59	14
2014	EC	14	32	9	24	21	0	0	46	45	91
2014	EC-04	17	42	0	17	25	0	0	58	42	12
2014	EC-05	21	36	7	14	21	0	0	57	36	14
2014	EC-06	5	31	11	31	21	0	0	37	52	38
2014	EC-07	17	28	17	17	22	0	0	44	39	18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	44	35	8	8	2	1	2	81	10	228
2020	EC-02	54	29	13	4	0	0	0	83	4	24
2020	EC-03	33	28	11	17	6	0	6	65	24	18
2020	EC-04	33	43	7	7	3	3	3	82	11	30
2020	EC-05	61	28	3	6	0	3	0	91	6	36
2020	EC-06	37	44	10	7	3	0	0	80	10	71
2020	EC-07	53	28	7	7	2	0	2	83	10	43
2019	EC	45	38	7	8	1	0	0	84	9	141
2019	EC-02	38	54	8	0	0	0	0	92	0	13
2019	EC-04	73	9	0	9	9	0	0	82	18	11
2019	EC-05	40	56	4	0	0	0	0	96	0	25
2019	EC-06	49	32	9	9	0	0	0	81	9	53
2019	EC-07	32	39	7	18	4	0	0	71	21	28
2017	EC	36	31	19	6	8	0	0	67	13	81
2017	EC-05	48	10	43	0	0	0	0	57	0	10
2017	EC-06	35	31	21	3	10	0	0	66	13	37
2017	EC-07	35	34	14	7	10	0	0	69	17	14
2014	EC	33	35	16	11	4	1	0	69	15	91
2014	EC-04	50	33	0	17	0	0	0	83	17	12
2014	EC-05	29	29	14	21	7	0	0	57	29	14
2014	EC-06	31	42	10	8	5	3	0	76	13	38
2014	EC-07	28	33	28	6	6	0	0	61	11	18

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	48	27	12	9	4	0	75	13	229
2020	EC-02	50	25	21	4	0	0	75	4	24
2020	EC-03	39	28	6	17	11	0	67	28	18
2020	EC-04	43	33	17	0	3	3	79	3	30
2020	EC-05	61	31	3	6	0	0	92	6	36
2020	EC-06	54	21	13	7	6	0	75	13	72
2020	EC-07	33	30	12	21	5	0	63	26	43
2019	EC	36	35	13	10	5	0	71	15	143
2019	EC-02	38	46	8	8	0	0	85	8	13
2019	EC-04	64	27	0	0	9	0	91	9	11
2019	EC-05	50	33	4	13	0	0	83	13	24
2019	EC-06	29	32	21	16	2	0	61	18	56
2019	EC-07	25	39	14	4	18	0	64	21	28
2018	EC	37	34	10	14	5	0	71	19	100
2018	EC-02	58	33	0	0	8	0	92	8	12
2018	EC-05	45	36	18	0	0	0	82	0	11
2018	EC-06	34	37	12	17	0	0	71	17	41
2018	EC-07	26	30	9	26	9	0	57	35	23
2017	EC	35	35	7	13	9	0	70	22	82
2017	EC-05	19	38	10	19	14	0	57	33	10
2017	EC-06	36	34	12	8	10	0	70	18	37
2017	EC-07	28	34	0	27	10	0	62	38	14
2014	EC	31	35	10	14	9	1	67	23	91
2014	EC-04	25	42	25	8	0	0	67	8	12
2014	EC-05	29	43	7	7	7	7	77	15	14
2014	EC-06	31	35	8	10	16	0	66	26	38
2014	EC-07	22	28	11	33	6	0	50	39	18

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	38	13	7	3	0	0	77	10	230
2020	EC-02	42	38	13	8	0	0	0	79	8	24
2020	EC-03	28	33	6	17	17	0	0	61	33	18
2020	EC-04	23	50	10	7	7	3	0	76	14	30
2020	EC-05	58	25	11	3	3	0	0	83	6	36
2020	EC-06	33	43	14	8	1	0	0	76	10	72
2020	EC-07	45	32	18	2	2	0	0	77	5	44
2019	EC	30	41	12	12	5	0	1	71	17	144
2019	EC-02	31	46	8	15	0	0	0	77	15	13
2019	EC-04	55	18	9	18	0	0	0	73	18	11
2019	EC-05	36	32	16	8	8	0	0	68	16	25
2019	EC-06	23	45	18	14	0	0	0	68	14	56
2019	EC-07	25	54	4	7	11	0	0	79	18	28
2018	EC	15	45	17	12	10	0	0	61	22	99
2018	EC-02	17	50	8	17	8	0	0	67	25	12
2018	EC-05	27	55	0	9	9	0	0	82	18	11
2018	EC-06	8	55	20	8	10	0	0	63	18	40
2018	EC-07	22	39	17	13	9	0	0	61	22	23
2017	EC	23	37	15	13	12	0	0	60	25	82
2017	EC-05	19	38	33	10	0	0	0	57	10	10
2017	EC-06	18	43	16	13	10	0	0	61	24	37
2017	EC-07	21	49	7	7	17	0	0	69	24	14
2014	EC	17	36	5	24	17	0	0	54	41	91
2014	EC-04	33	25	8	8	25	0	0	58	33	12
2014	EC-05	21	21	14	21	21	0	0	43	43	14
2014	EC-06	8	50	3	29	10	0	0	58	39	38
2014	EC-07	22	33	6	17	22	0	0	56	39	18

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	46	33	7	9	5	0	0	80	14	228
2020	EC-02	42	46	8	4	0	0	0	88	4	24
2020	EC-03	44	17	6	17	17	0	0	61	33	18
2020	EC-04	27	43	13	10	3	0	3	72	14	30
2020	EC-05	56	31	8	6	0	0	0	86	6	36
2020	EC-06	46	32	4	8	7	1	0	80	16	71
2020	EC-07	53	30	5	7	5	0	0	84	12	43
2019	EC	29	36	12	19	3	1	1	66	22	143
2019	EC-02	31	31	15	23	0	0	0	62	23	13
2019	EC-04	9	64	9	9	9	0	0	73	18	11
2019	EC-05	32	36	16	12	4	0	0	68	16	25
2019	EC-06	32	32	13	23	0	0	0	64	23	56
2019	EC-07	30	37	11	15	7	0	0	67	22	27
2018	EC	21	36	17	15	11	0	0	57	26	100
2018	EC-02	17	58	17	8	0	0	0	75	8	12
2018	EC-05	45	9	27	9	9	0	0	55	18	11
2018	EC-06	22	37	15	15	12	0	0	59	27	41
2018	EC-07	13	35	17	17	17	0	0	48	35	23
2017	EC	26	39	10	13	12	0	0	65	24	82
2017	EC-05	29	29	24	19	0	0	0	57	19	10
2017	EC-06	27	25	13	18	17	0	0	52	35	37
2017	EC-07	34	35	0	14	17	0	0	69	31	14
2014	EC	16	27	16	19	22	0	0	44	41	91
2014	EC-04	17	33	8	33	8	0	0	50	42	12
2014	EC-05	14	14	21	21	29	0	0	29	50	14
2014	EC-06	13	26	16	18	26	0	0	39	44	38
2014	EC-07	22	33	11	11	22	0	0	56	33	18

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	35	43	11	5	5	0	78	11	228
2020	EC-02	29	50	17	4	0	0	79	4	24
2020	EC-03	33	39	11	0	17	0	72	17	18
2020	EC-04	33	43	13	3	3	3	79	7	30
2020	EC-05	47	42	3	6	3	0	89	8	36
2020	EC-06	31	42	11	7	8	0	73	15	71
2020	EC-07	35	44	12	7	2	0	79	9	43
2019	EC	27	39	10	17	7	0	66	24	142
2019	EC-02	54	8	8	31	0	0	62	31	13
2019	EC-04	36	45	9	0	9	0	82	9	11
2019	EC-05	24	44	4	20	8	0	68	28	25
2019	EC-06	22	44	15	15	5	0	65	20	55
2019	EC-07	26	41	4	15	15	0	67	30	27
2018	EC	21	38	8	18	15	0	59	33	100
2018	EC-02	8	58	0	17	17	0	67	33	12
2018	EC-05	36	18	9	27	9	0	55	36	11
2018	EC-06	24	29	17	20	10	0	54	29	41
2018	EC-07	22	48	0	13	17	0	70	30	23
2017	EC	17	39	14	15	14	0	56	29	82
2017	EC-05	29	38	24	0	10	0	67	10	10
2017	EC-06	20	38	15	10	17	0	57	27	37
2017	EC-07	14	42	7	27	10	0	56	38	14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	54	32	5	5	4	0	86	9	227
2020	EC-02	46	42	0	13	0	0	88	13	24
2020	EC-03	44	33	0	11	11	0	78	22	18
2020	EC-04	47	30	10	7	7	0	77	13	30
2020	EC-05	61	28	8	0	3	0	89	3	36
2020	EC-06	53	34	3	4	6	0	87	10	70
2020	EC-07	67	28	2	2	0	0	95	2	43
2019	EC	41	36	9	11	3	0	77	14	143
2019	EC-02	38	46	0	15	0	0	85	15	13
2019	EC-04	45	36	9	0	9	0	82	9	11
2019	EC-05	44	28	8	16	4	0	72	20	25
2019	EC-06	36	45	9	11	0	0	80	11	56
2019	EC-07	52	22	11	7	7	0	74	15	27
2018	EC	33	49	9	3	5	0	83	8	99
2018	EC-02	17	75	8	0	0	0	92	0	12
2018	EC-05	45	36	9	0	9	0	82	9	11
2018	EC-06	38	48	13	0	3	0	85	3	40
2018	EC-07	39	48	4	0	9	0	87	9	23
2017	EC	31	47	6	7	9	0	78	16	82
2017	EC-05	57	24	0	10	10	0	81	19	10
2017	EC-06	38	40	3	10	9	0	78	20	37
2017	EC-07	14	62	14	0	10	0	76	10	14
2014	EC	31	30	9	19	11	1	61	30	91
2014	EC-04	33	25	8	17	17	0	58	33	12
2014	EC-05	21	21	14	29	14	0	43	43	14
2014	EC-06	29	32	8	21	8	3	62	30	38
2014	EC-07	39	28	6	11	17	0	67	28	18

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	47	29	12	7	6	76	12	227
2020	EC-02	38	25	29	8	0	63	8	24
2020	EC-03	39	22	11	11	17	61	28	18
2020	EC-04	31	38	21	3	7	69	10	29
2020	EC-05	61	28	6	3	3	89	6	36
2020	EC-06	48	28	8	7	8	76	15	71
2020	EC-07	56	30	5	7	2	86	9	43
2019	EC	29	38	12	15	7	66	22	143
2019	EC-02	31	46	8	8	8	77	15	13
2019	EC-04	36	9	18	9	27	45	36	11
2019	EC-05	36	32	4	24	4	68	28	25
2019	EC-06	20	45	18	16	2	64	18	56
2019	EC-07	30	41	11	7	11	70	19	27
2018	EC	23	38	13	12	13	62	25	99
2018	EC-02	25	50	17	8	0	75	8	12
2018	EC-05	27	36	9	9	18	64	27	11
2018	EC-06	28	33	18	10	13	60	23	40
2018	EC-07	17	48	4	13	17	65	30	23
2017	EC	20	46	11	10	13	65	23	82
2017	EC-05	19	48	14	10	10	67	19	10
2017	EC-06	20	43	5	16	17	62	33	37
2017	EC-07	21	48	14	7	10	69	17	14

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	52	27	13	4	4	0	0	80	7	227
2020	EC-02	46	25	25	4	0	0	0	71	4	24
2020	EC-03	33	22	22	11	11	0	0	56	22	18
2020	EC-04	34	41	10	3	7	0	3	79	11	29
2020	EC-05	69	17	8	3	3	0	0	86	6	36
2020	EC-06	54	30	10	3	4	0	0	83	7	71
2020	EC-07	60	26	12	2	0	0	0	86	2	43
2019	EC	41	38	11	8	1	0	1	79	9	141
2019	EC-02	54	38	8	0	0	0	0	92	0	13
2019	EC-04	64	9	9	18	0	0	0	73	18	11
2019	EC-05	40	40	12	8	0	0	0	80	8	25
2019	EC-06	35	40	16	9	0	0	0	75	9	55
2019	EC-07	38	50	4	0	8	0	0	88	8	26
2018	EC	32	43	7	9	7	1	0	77	16	99
2018	EC-02	33	42	0	17	8	0	0	75	25	12
2018	EC-05	36	45	0	0	9	9	0	90	10	11
2018	EC-06	33	43	10	8	8	0	0	75	15	40
2018	EC-07	35	48	9	4	4	0	0	83	9	23
2017	EC	39	36	13	7	5	0	0	75	12	82
2017	EC-05	38	43	19	0	0	0	0	81	0	10
2017	EC-06	41	40	8	8	3	0	0	82	10	37
2017	EC-07	41	34	8	7	10	0	0	76	17	14
2014	EC	44	25	16	8	7	0	0	69	15	91
2014	EC-04	42	17	17	8	17	0	0	58	25	12
2014	EC-05	43	29	14	14	0	0	0	71	14	14
2014	EC-06	40	31	18	5	5	0	0	71	10	38
2014	EC-07	44	22	17	6	11	0	0	67	17	18

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	44	32	8	8	6	1	0	78	14	226
2020	EC-02	43	22	17	17	0	0	0	65	17	23
2020	EC-03	33	28	11	11	17	0	0	61	28	18
2020	EC-04	37	40	10	3	3	3	3	82	7	30
2020	EC-05	58	33	0	6	3	0	0	92	8	36
2020	EC-06	40	33	7	11	7	1	0	74	19	70
2020	EC-07	53	35	5	2	5	0	0	88	7	43
2019	EC	31	37	13	11	7	0	1	69	19	141
2019	EC-02	23	54	15	0	8	0	0	77	8	13
2019	EC-04	36	36	9	18	0	0	0	73	18	11
2019	EC-05	32	32	12	16	8	0	0	64	24	25
2019	EC-06	25	42	15	11	7	0	0	67	18	55
2019	EC-07	38	35	8	8	12	0	0	73	19	26
2018	EC	24	36	15	14	10	0	0	61	24	99
2018	EC-02	33	42	8	17	0	0	0	75	17	12
2018	EC-05	36	27	18	0	18	0	0	64	18	11
2018	EC-06	18	43	18	18	5	0	0	60	23	40
2018	EC-07	30	35	4	13	17	0	0	65	30	23
2017	EC	20	48	10	13	8	0	0	69	21	82
2017	EC-05	29	62	0	10	0	0	0	90	10	10
2017	EC-06	20	39	12	21	9	0	0	58	30	37
2017	EC-07	21	49	14	7	10	0	0	69	17	14
2014	EC	14	44	11	14	16	1	0	58	30	91
2014	EC-04	0	67	17	17	0	0	0	67	17	12
2014	EC-05	14	43	7	14	14	7	0	62	31	14
2014	EC-06	13	39	14	13	21	0	0	52	34	38
2014	EC-07	22	39	11	17	11	0	0	61	28	18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	47	32	7	6	6	1	0	80	12	228
2020	EC-02	58	21	4	13	4	0	0	79	17	24
2020	EC-03	33	17	22	11	17	0	0	50	28	18
2020	EC-04	30	40	10	7	7	3	3	75	14	30
2020	EC-05	61	28	8	0	3	0	0	89	3	36
2020	EC-06	42	35	7	7	7	1	0	79	14	71
2020	EC-07	56	40	0	2	2	0	0	95	5	43
2019	EC	30	40	18	7	4	1	1	71	11	142
2019	EC-02	31	46	8	8	8	0	0	77	15	13
2019	EC-04	45	18	27	0	9	0	0	64	9	11
2019	EC-05	24	40	28	8	0	0	0	64	8	25
2019	EC-06	20	48	21	7	2	2	0	69	9	56
2019	EC-07	38	42	8	4	8	0	0	81	12	26
2018	EC	26	34	12	15	13	0	0	59	29	98
2018	EC-02	33	33	8	8	17	0	0	67	25	12
2018	EC-05	45	18	27	0	9	0	0	64	9	11
2018	EC-06	21	31	13	28	8	0	0	51	36	39
2018	EC-07	26	43	4	9	17	0	0	70	26	23
2017	EC	24	38	12	12	14	0	0	62	26	82
2017	EC-05	29	38	10	14	10	0	0	67	24	10
2017	EC-06	19	38	8	18	17	0	0	57	35	37
2017	EC-07	34	35	14	0	17	0	0	69	17	14
2014	EC	20	34	11	16	19	0	0	54	35	91
2014	EC-04	33	25	17	8	17	0	0	58	25	12
2014	EC-05	21	21	7	21	29	0	0	43	50	14
2014	EC-06	10	45	13	16	16	0	0	56	31	38
2014	EC-07	22	33	11	11	22	0	0	56	33	18

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	41	11	6	3	0	1	80	9	227
2020	EC-02	33	54	8	4	0	0	0	88	4	24
2020	EC-03	33	28	11	17	11	0	0	61	28	18
2020	EC-04	24	52	17	0	7	0	0	76	7	29
2020	EC-05	42	44	11	0	3	0	0	86	3	36
2020	EC-06	44	37	7	10	1	0	1	81	11	71
2020	EC-07	44	35	14	2	2	0	2	81	5	43
2019	EC	19	51	11	14	4	0	1	71	18	140
2019	EC-02	23	46	0	31	0	0	0	69	31	13
2019	EC-04	45	27	9	0	9	0	9	80	10	11
2019	EC-05	12	56	12	12	8	0	0	68	20	25
2019	EC-06	16	55	16	13	0	0	0	71	13	56
2019	EC-07	19	50	8	12	12	0	0	69	23	26
2018	EC	23	30	13	16	16	0	1	54	33	98
2018	EC-02	33	33	0	17	17	0	0	67	33	12
2018	EC-05	45	0	9	27	18	0	0	45	45	11
2018	EC-06	21	33	13	18	15	0	0	54	33	39
2018	EC-07	17	35	22	9	17	0	0	52	26	23
2017	EC	20	33	13	18	15	0	0	53	33	82
2017	EC-05	29	19	29	14	10	0	0	48	24	10
2017	EC-06	20	29	10	30	12	0	0	48	41	37
2017	EC-07	14	55	14	0	18	0	0	69	18	14
2014	EC	15	37	14	11	21	1	0	53	32	91
2014	EC-04	17	50	8	0	17	8	0	73	18	12
2014	EC-05	29	14	29	7	21	0	0	43	29	14
2014	EC-06	8	42	10	18	21	0	0	50	39	38
2014	EC-07	17	33	22	6	22	0	0	50	28	18

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	41	38	10	7	3	0	80	10	229
2020	EC-02	33	46	8	8	0	4	83	9	24
2020	EC-03	44	17	11	17	11	0	61	28	18
2020	EC-04	30	50	10	3	7	0	80	10	30
2020	EC-05	53	36	3	6	3	0	89	8	36
2020	EC-06	40	39	11	7	3	0	79	10	72
2020	EC-07	47	37	12	5	0	0	84	5	43
2019	EC	29	45	13	7	6	0	74	13	144
2019	EC-02	38	38	8	8	8	0	77	15	13
2019	EC-04	55	27	0	9	9	0	82	18	11
2019	EC-05	36	40	16	0	8	0	76	8	25
2019	EC-06	23	50	20	7	0	0	73	7	56
2019	EC-07	21	54	7	7	11	0	75	18	28
2018	EC	16	43	16	17	7	0	60	24	99
2018	EC-02	8	58	8	25	0	0	67	25	12
2018	EC-05	27	45	9	9	9	0	73	18	11
2018	EC-06	13	48	23	15	3	0	60	18	40
2018	EC-07	17	39	17	13	13	0	57	26	23
2017	EC	20	41	21	11	8	0	61	18	82
2017	EC-05	29	10	52	0	10	0	38	10	10
2017	EC-06	18	50	13	13	5	0	69	18	37
2017	EC-07	14	48	7	21	10	0	62	31	14
2014	EC	23	36	11	18	12	0	59	30	91
2014	EC-04	42	25	0	25	8	0	67	33	12
2014	EC-05	21	21	14	29	14	0	43	43	14
2014	EC-06	10	45	16	16	13	0	56	29	38
2014	EC-07	28	39	6	11	17	0	67	28	18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	32	38	18	6	6	0	70	12	229
2020	EC-02	35	52	13	0	0	0	87	0	23
2020	EC-03	33	44	6	6	11	0	78	17	18
2020	EC-04	53	33	7	3	3	0	87	7	30
2020	EC-05	42	42	14	3	0	0	83	3	36
2020	EC-06	31	39	25	4	1	0	69	6	72
2020	EC-07	7	23	30	18	20	2	30	40	44
2019	EC	30	43	17	6	5	0	73	10	143
2019	EC-02	46	38	8	8	0	0	85	8	13
2019	EC-04	36	45	18	0	0	0	82	0	11
2019	EC-05	40	32	28	0	0	0	72	0	25
2019	EC-06	24	49	20	5	2	0	73	7	55
2019	EC-07	25	36	7	14	18	0	61	32	28
2018	EC	35	37	12	12	4	0	72	16	100
2018	EC-02	50	42	8	0	0	0	92	0	12
2018	EC-05	36	36	18	9	0	0	73	9	11
2018	EC-06	37	39	15	10	0	0	76	10	41
2018	EC-07	17	35	9	22	17	0	52	39	23
2017	EC	38	32	13	6	11	0	70	17	82
2017	EC-05	81	0	0	10	10	0	81	19	10
2017	EC-06	27	40	20	5	8	0	67	13	37
2017	EC-07	21	28	14	14	24	0	49	38	14
2014	EC	21	38	22	10	9	0	60	19	91
2014	EC-04	33	50	8	8	0	0	83	8	12
2014	EC-05	21	43	29	7	0	0	64	7	14
2014	EC-06	24	42	24	5	5	0	66	10	38
2014	EC-07	6	17	22	22	33	0	22	56	18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	8	21	41	18	9	1	1	27	30	228
2020	EC-02	4	21	33	13	25	4	0	39	26	24
2020	EC-03	6	17	39	28	11	0	0	39	22	18
2020	EC-04	13	20	43	13	7	0	3	21	34	30
2020	EC-05	9	11	34	34	11	0	0	46	20	35
2020	EC-06	11	22	47	13	6	1	0	18	34	72
2020	EC-07	5	34	36	14	7	2	2	21	40	44
2019	EC	17	25	35	15	6	1	1	22	43	144
2019	EC-02	15	15	23	31	8	0	8	42	33	13
2019	EC-04	18	18	27	9	27	0	0	36	36	11
2019	EC-05	12	16	44	24	4	0	0	28	28	25
2019	EC-06	16	30	38	11	5	0	0	16	46	56
2019	EC-07	32	18	32	14	4	0	0	18	50	28
2018	EC	17	29	37	14	3	0	0	17	46	100
2018	EC-02	17	33	8	25	17	0	0	42	50	12
2018	EC-05	9	55	18	18	0	0	0	18	64	11
2018	EC-06	20	22	46	12	0	0	0	12	41	41
2018	EC-07	22	35	35	9	0	0	0	9	57	23
2017	EC	26	35	26	9	4	0	0	13	61	82
2017	EC-05	33	10	48	10	0	0	0	10	43	10
2017	EC-06	25	37	26	10	3	0	0	13	61	37
2017	EC-07	44	34	14	7	0	0	0	7	79	14
2014	EC	35	31	26	7	1	0	0	8	66	91
2014	EC-04	42	8	33	17	0	0	0	17	50	12
2014	EC-05	43	36	14	7	0	0	0	7	79	14
2014	EC-06	34	37	24	5	0	0	0	5	71	38
2014	EC-07	22	28	44	6	0	0	0	6	50	18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	7	14	26	31	17	4	1	50	22	227
2020	EC-02	0	21	21	29	25	4	0	57	22	24
2020	EC-03	6	0	22	39	22	6	6	69	6	18
2020	EC-04	3	13	27	17	27	10	3	50	19	30
2020	EC-05	3	8	33	36	19	0	0	56	11	36
2020	EC-06	13	14	27	34	11	1	0	46	27	71
2020	EC-07	7	23	27	27	9	5	2	39	32	44
2019	EC	18	34	27	13	8	0	1	20	52	144
2019	EC-02	8	31	15	23	15	0	8	42	42	13
2019	EC-04	27	9	9	27	27	0	0	55	36	11
2019	EC-05	16	36	28	8	12	0	0	20	52	25
2019	EC-06	20	36	32	9	4	0	0	13	55	56
2019	EC-07	21	36	36	4	4	0	0	7	57	28
2018	EC	26	28	27	12	5	0	1	17	55	99
2018	EC-02	8	25	17	33	17	0	0	50	33	12
2018	EC-05	36	18	36	9	0	0	0	9	55	11
2018	EC-06	34	27	24	10	5	0	0	15	61	41
2018	EC-07	26	35	30	4	0	0	4	5	64	23
2017	EC	34	31	24	3	5	1	1	9	67	82
2017	EC-05	33	38	29	0	0	0	0	0	71	10
2017	EC-06	39	27	21	8	2	0	3	10	68	37
2017	EC-07	38	35	21	0	0	7	0	0	78	14
2014	EC	40	28	20	9	2	1	1	11	69	91
2014	EC-04	25	42	0	17	0	8	8	20	80	12
2014	EC-05	29	43	21	7	0	0	0	7	71	14
2014	EC-06	47	27	18	5	3	0	0	8	74	38
2014	EC-07	33	17	39	11	0	0	0	11	50	18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	19	24	34	13	6	3	1	20	45	230
2020	EC-02	21	25	25	13	13	4	0	26	48	24
2020	EC-03	17	22	28	11	11	11	0	25	44	18
2020	EC-04	27	30	17	7	10	7	3	19	63	30
2020	EC-05	14	25	39	14	8	0	0	22	39	36
2020	EC-06	22	21	36	15	3	3	0	19	44	72
2020	EC-07	11	27	48	11	0	0	2	12	40	44
2019	EC	26	31	26	12	6	0	0	17	57	144
2019	EC-02	8	46	23	15	8	0	0	23	54	13
2019	EC-04	27	18	27	18	9	0	0	27	45	11
2019	EC-05	28	32	24	4	12	0	0	16	60	25
2019	EC-06	29	30	27	13	2	0	0	14	59	56
2019	EC-07	32	18	29	18	4	0	0	21	50	28
2018	EC	33	29	20	15	2	1	0	17	63	100
2018	EC-02	25	25	25	25	0	0	0	25	50	12
2018	EC-05	36	18	27	18	0	0	0	18	55	11
2018	EC-06	32	29	15	22	2	0	0	24	61	41
2018	EC-07	35	35	26	0	0	4	0	0	73	23
2017	EC	36	35	16	10	3	0	0	13	71	82
2017	EC-05	52	19	10	10	10	0	0	19	71	10
2017	EC-06	36	29	20	13	3	0	0	15	65	37
2017	EC-07	51	42	7	0	0	0	0	0	93	14
2014	EC	50	29	14	5	0	0	2	6	80	91
2014	EC-04	50	17	17	8	0	0	8	9	73	12
2014	EC-05	43	29	14	14	0	0	0	14	71	14
2014	EC-06	50	35	10	5	0	0	0	5	84	38
2014	EC-07	44	33	22	0	0	0	0	0	78	18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	14	18	33	18	13	3	0	32	34	228
2020	EC-02	4	4	35	30	22	4	0	55	9	23
2020	EC-03	11	22	17	22	22	6	0	47	35	18
2020	EC-04	17	13	27	17	17	7	3	37	33	30
2020	EC-05	6	8	50	25	11	0	0	36	14	36
2020	EC-06	20	20	35	14	11	0	0	25	39	71
2020	EC-07	18	36	27	11	5	2	0	16	56	44
2019	EC	19	31	24	16	8	0	1	25	51	144
2019	EC-02	0	31	15	31	15	0	8	50	33	13
2019	EC-04	0	36	9	27	27	0	0	55	36	11
2019	EC-05	16	12	44	20	8	0	0	28	28	25
2019	EC-06	23	45	18	13	2	0	0	14	68	56
2019	EC-07	32	18	32	11	7	0	0	18	50	28
2018	EC	25	24	25	21	5	0	0	26	49	100
2018	EC-02	8	25	8	42	17	0	0	58	33	12
2018	EC-05	18	18	45	18	0	0	0	18	36	11
2018	EC-06	27	27	20	22	5	0	0	27	54	41
2018	EC-07	43	26	17	13	0	0	0	13	70	23
2017	EC	28	32	22	12	6	0	0	18	60	81
2017	EC-05	52	10	10	10	19	0	0	29	62	10
2017	EC-06	20	42	25	11	3	0	0	13	61	36
2017	EC-07	44	27	21	8	0	0	0	8	72	14
2014	EC	36	28	26	7	1	0	1	8	65	91
2014	EC-04	33	17	25	17	0	0	8	18	55	12
2014	EC-05	14	43	36	7	0	0	0	7	57	14
2014	EC-06	47	24	24	5	0	0	0	5	71	38
2014	EC-07	39	33	28	0	0	0	0	0	72	18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	11	19	25	24	14	3	4	41	32	229
2020	EC-02	0	17	17	38	21	4	4	64	18	24
2020	EC-03	11	11	17	17	22	0	22	50	29	18
2020	EC-04	10	20	20	20	13	10	7	40	36	30
2020	EC-05	3	14	31	31	19	3	0	51	17	36
2020	EC-06	13	25	29	22	11	0	0	33	38	72
2020	EC-07	23	16	28	16	9	2	5	28	43	43
2019	EC	15	30	27	15	10	1	3	26	46	144
2019	EC-02	8	23	15	23	8	8	15	40	40	13
2019	EC-04	18	18	0	27	36	0	0	64	36	11
2019	EC-05	4	36	40	8	12	0	0	20	40	25
2019	EC-06	16	34	29	16	4	0	2	20	51	56
2019	EC-07	18	25	36	14	7	0	0	21	43	28
2018	EC	31	26	23	14	4	2	0	18	58	100
2018	EC-02	33	17	0	25	8	17	0	40	60	12
2018	EC-05	27	45	9	9	9	0	0	18	73	11
2018	EC-06	32	20	32	15	2	0	0	17	51	41
2018	EC-07	39	35	22	4	0	0	0	4	74	23
2017	EC	32	33	12	13	6	2	1	20	68	82
2017	EC-05	52	10	10	0	10	10	10	12	76	10
2017	EC-06	33	27	17	21	3	0	0	23	60	37
2017	EC-07	38	56	0	0	0	7	0	0	100	14
2014	EC	26	35	27	11	0	0	1	11	61	91
2014	EC-04	25	33	17	17	0	0	8	18	64	12
2014	EC-05	7	21	43	29	0	0	0	29	29	14
2014	EC-06	34	37	26	3	0	0	0	3	71	38
2014	EC-07	22	39	33	6	0	0	0	6	61	18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	8	13	26	30	16	6	1	49	23	227
2020	EC-02	4	13	17	38	21	8	0	64	18	24
2020	EC-03	11	6	17	17	33	17	0	60	20	18
2020	EC-04	7	27	20	20	13	10	3	38	38	30
2020	EC-05	8	3	39	25	22	0	3	49	11	36
2020	EC-06	10	18	23	37	8	4	0	47	29	71
2020	EC-07	7	7	36	29	17	2	2	48	15	42
2019	EC	17	27	22	19	11	1	3	31	46	144
2019	EC-02	23	23	23	8	8	8	8	18	55	13
2019	EC-04	18	9	9	36	27	0	0	64	27	11
2019	EC-05	28	16	16	24	12	4	0	38	46	25
2019	EC-06	11	36	23	16	11	0	4	28	48	56
2019	EC-07	14	29	32	18	7	0	0	25	43	28
2018	EC	26	30	20	18	5	0	0	23	57	99
2018	EC-02	8	42	8	25	17	0	0	42	50	12
2018	EC-05	45	9	27	9	9	0	0	18	55	11
2018	EC-06	32	24	22	22	0	0	0	22	56	41
2018	EC-07	18	50	14	14	5	0	0	18	68	22
2017	EC	31	24	24	10	9	0	4	19	56	82
2017	EC-05	43	0	19	0	19	0	19	24	53	10
2017	EC-06	36	23	21	14	5	0	0	20	60	37
2017	EC-07	31	21	27	7	8	0	7	15	55	14
2014	EC	23	22	21	21	5	2	5	28	49	91
2014	EC-04	17	25	17	17	8	0	17	30	50	12
2014	EC-05	21	21	14	21	14	7	0	38	46	14
2014	EC-06	26	21	29	21	0	0	3	21	48	38
2014	EC-07	17	22	22	28	6	6	0	35	41	18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	16	24	33	16	7	3	1	24	42	229
2020	EC-02	9	22	22	30	9	4	4	43	33	23
2020	EC-03	33	17	22	11	17	0	0	28	50	18
2020	EC-04	17	20	33	13	3	10	3	19	42	30
2020	EC-05	8	11	53	14	14	0	0	28	19	36
2020	EC-06	13	33	32	15	3	4	0	19	48	72
2020	EC-07	23	27	30	14	5	0	2	19	51	44
2019	EC	22	31	26	13	6	0	1	19	54	144
2019	EC-02	0	46	31	15	8	0	0	23	46	13
2019	EC-04	9	9	64	18	0	0	0	18	18	11
2019	EC-05	24	36	24	8	8	0	0	16	60	25
2019	EC-06	25	29	21	16	7	0	2	24	55	56
2019	EC-07	25	36	21	14	4	0	0	18	61	28
2018	EC	37	23	25	12	1	1	0	13	61	99
2018	EC-02	8	17	42	33	0	0	0	33	25	12
2018	EC-05	55	18	18	0	9	0	0	9	73	11
2018	EC-06	40	23	28	10	0	0	0	10	63	40
2018	EC-07	35	30	22	9	0	4	0	9	68	23
2017	EC	34	30	27	4	5	0	0	8	65	81
2017	EC-05	33	19	29	10	10	0	0	19	52	10
2017	EC-06	43	29	25	0	3	0	0	3	72	36
2017	EC-07	38	27	28	7	0	0	0	7	65	14
2014	EC	39	34	17	4	3	1	1	8	74	91
2014	EC-04	33	33	8	8	8	0	8	18	73	12
2014	EC-05	29	36	21	14	0	0	0	14	64	14
2014	EC-06	45	34	16	3	3	0	0	5	79	38
2014	EC-07	28	39	28	0	0	6	0	0	71	18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	7	22	41	17	11	1	1	29	29	229
2020	EC-02	0	17	46	17	17	4	0	35	17	24
2020	EC-03	6	28	33	11	22	0	0	33	33	18
2020	EC-04	13	17	37	20	10	0	3	31	31	30
2020	EC-05	6	17	42	22	14	0	0	36	22	36
2020	EC-06	10	17	48	11	13	1	0	24	27	71
2020	EC-07	5	36	32	25	0	0	2	26	42	44
2019	EC	22	28	32	14	5	0	0	19	49	144
2019	EC-02	8	31	23	23	15	0	0	38	38	13
2019	EC-04	9	9	64	18	0	0	0	18	18	11
2019	EC-05	20	28	44	4	4	0	0	8	48	25
2019	EC-06	20	34	30	13	4	0	0	16	54	56
2019	EC-07	39	18	21	18	4	0	0	21	57	28

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	37	27	10	3	5	10	7	78	9	230
2020	EC-02	33	33	8	4	4	13	4	80	10	24
2020	EC-03	39	6	17	11	0	11	17	62	15	18
2020	EC-04	23	33	10	0	10	17	7	74	13	30
2020	EC-05	47	25	11	0	3	6	8	84	3	36
2020	EC-06	39	26	11	3	7	7	7	76	11	72
2020	EC-07	36	34	7	2	2	11	7	86	6	44
2019	EC	30	32	19	8	5	2	4	66	13	143
2019	EC-02	23	31	38	0	8	0	0	54	8	13
2019	EC-04	36	0	9	9	18	9	18	50	38	11
2019	EC-05	24	32	32	4	8	0	0	56	12	25
2019	EC-06	24	44	13	13	0	2	5	73	14	55
2019	EC-07	46	21	18	4	7	4	0	70	11	28
2018	EC	26	33	12	14	11	1	3	61	27	98
2018	EC-02	33	33	8	8	8	8	0	73	18	12
2018	EC-05	36	45	0	18	0	0	0	82	18	11
2018	EC-06	23	35	20	8	13	0	3	59	21	40
2018	EC-07	27	23	9	27	14	0	0	50	41	22
2017	EC	25	35	11	10	14	0	5	63	25	81
2017	EC-05	29	19	33	0	10	0	10	53	11	10
2017	EC-06	31	36	8	11	12	0	3	68	23	36
2017	EC-07	14	49	7	7	24	0	0	62	31	14
2014	EC	28	24	14	12	13	2	6	57	27	91
2014	EC-04	25	50	8	8	8	0	0	75	17	12
2014	EC-05	29	29	14	7	21	0	0	57	29	14
2014	EC-06	24	16	13	16	21	3	9	44	41	38
2014	EC-07	39	28	17	11	0	6	0	71	12	18

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	62	20	6	6	3	2	0	84	10	230
2020	EC-02	54	25	13	8	0	0	0	79	8	24
2020	EC-03	61	11	11	17	0	0	0	72	17	18
2020	EC-04	43	30	3	7	7	7	3	81	15	30
2020	EC-05	78	8	0	8	3	3	0	89	11	36
2020	EC-06	61	22	7	6	4	0	0	83	10	72
2020	EC-07	73	20	2	0	2	2	0	95	2	44
2019	EC	47	28	8	13	4	1	0	76	17	144
2019	EC-02	38	31	15	15	0	0	0	69	15	13
2019	EC-04	55	9	9	0	27	0	0	64	27	11
2019	EC-05	48	24	12	8	8	0	0	72	16	25
2019	EC-06	39	34	7	18	0	2	0	75	18	56
2019	EC-07	61	32	4	0	4	0	0	93	4	28
2018	EC	38	34	7	12	9	0	0	71	21	98
2018	EC-02	58	42	0	0	0	0	0	100	0	12
2018	EC-05	55	18	0	18	9	0	0	73	27	11
2018	EC-06	38	33	8	18	5	0	0	70	23	40
2018	EC-07	36	36	5	5	18	0	0	73	23	22
2017	EC	41	25	12	10	13	0	0	66	22	82
2017	EC-05	29	29	19	14	10	0	0	57	24	10
2017	EC-06	45	21	10	11	12	0	0	66	23	37
2017	EC-07	41	35	7	0	17	0	0	76	17	14
2014	EC	34	38	10	8	10	0	0	73	17	91
2014	EC-04	17	58	8	8	8	0	0	75	17	12
2014	EC-05	50	29	7	0	14	0	0	79	14	14
2014	EC-06	26	37	13	8	16	0	0	63	24	38
2014	EC-07	50	33	6	11	0	0	0	83	11	18

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	74	19	3	2	1	0	0	94	3	226
2020	EC-02	74	17	4	4	0	0	0	91	4	23
2020	EC-03	72	22	0	6	0	0	0	94	6	18
2020	EC-04	67	13	7	3	3	3	3	86	7	30
2020	EC-05	83	14	3	0	0	0	0	97	0	36
2020	EC-06	70	27	1	0	1	0	0	97	1	70
2020	EC-07	84	12	2	2	0	0	0	95	2	43
2019	EC	56	30	6	6	3	0	0	86	8	142
2019	EC-02	54	23	8	15	0	0	0	77	15	13
2019	EC-04	64	9	9	9	9	0	0	73	18	11
2019	EC-05	56	32	8	4	0	0	0	88	4	25
2019	EC-06	49	35	7	5	4	0	0	84	9	55
2019	EC-07	56	41	0	0	4	0	0	96	4	27
2018	EC	46	34	8	5	6	0	0	80	11	96
2018	EC-02	67	25	0	0	8	0	0	92	8	12
2018	EC-05	73	18	9	0	0	0	0	91	0	11
2018	EC-06	44	38	8	5	5	0	0	82	10	39
2018	EC-07	43	24	14	5	14	0	0	67	19	21
2017	EC	39	38	4	10	8	0	0	78	19	82
2017	EC-05	48	29	14	10	0	0	0	76	10	10
2017	EC-06	39	39	0	13	9	0	0	78	22	37
2017	EC-07	27	62	0	0	10	0	0	90	10	14
2014	EC	31	39	16	9	5	0	0	69	14	91
2014	EC-04	25	50	17	8	0	0	0	75	8	12
2014	EC-05	36	36	14	7	7	0	0	71	14	14
2014	EC-06	27	37	16	10	10	0	0	63	21	38
2014	EC-07	39	39	17	6	0	0	0	78	6	18

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	63	25	7	3	1	0	0	89	4	227
2020	EC-02	61	30	9	0	0	0	0	91	0	23
2020	EC-03	61	6	17	17	0	0	0	67	17	18
2020	EC-04	47	33	10	3	3	0	3	83	7	30
2020	EC-05	78	17	6	0	0	0	0	94	0	36
2020	EC-06	65	27	4	1	3	0	0	92	4	71
2020	EC-07	65	30	0	2	0	2	0	98	2	43
2019	EC	45	42	6	3	1	1	1	89	5	143
2019	EC-02	38	62	0	0	0	0	0	100	0	13
2019	EC-04	55	27	9	9	0	0	0	82	9	11
2019	EC-05	40	48	0	8	4	0	0	88	12	25
2019	EC-06	40	49	7	2	0	2	0	91	2	55
2019	EC-07	61	21	14	0	4	0	0	82	4	28
2018	EC	41	42	7	7	3	0	0	83	10	98
2018	EC-02	58	33	0	8	0	0	0	92	8	12
2018	EC-05	45	36	9	9	0	0	0	82	9	11
2018	EC-06	40	43	13	5	0	0	0	83	5	40
2018	EC-07	41	45	0	5	9	0	0	86	14	22

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	57	19	5	6	4	7	3	84	11	230
2020	EC-02	58	25	4	8	0	4	0	87	9	24
2020	EC-03	56	11	11	17	0	6	0	71	18	18
2020	EC-04	57	10	7	0	7	13	7	83	8	30
2020	EC-05	61	17	6	6	8	0	3	80	14	36
2020	EC-06	51	19	6	7	4	8	4	81	13	72
2020	EC-07	64	27	0	0	2	7	0	98	2	44

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	68	19	6	4	2	0	2	88	6	228
2020	EC-02	54	25	13	8	0	0	0	79	8	24
2020	EC-03	53	18	24	6	0	0	0	71	6	17
2020	EC-04	60	20	3	3	10	0	3	83	14	30
2020	EC-05	75	11	3	8	0	0	3	89	9	36
2020	EC-06	66	25	1	1	3	0	3	94	4	71
2020	EC-07	84	14	0	2	0	0	0	98	2	44
2019	EC	56	31	6	2	2	1	1	89	4	144
2019	EC-02	31	46	8	15	0	0	0	77	15	13
2019	EC-04	45	27	9	0	9	0	9	80	10	11
2019	EC-05	56	32	8	4	0	0	0	88	4	25
2019	EC-06	54	41	4	0	0	2	0	96	0	56
2019	EC-07	71	11	7	0	7	4	0	85	7	28

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	54	29	6	7	4	1	0	84	11	228
2020	EC-02	54	25	4	17	0	0	0	79	17	24
2020	EC-03	47	24	6	24	0	0	0	71	24	17
2020	EC-04	47	33	3	7	3	3	3	86	11	30
2020	EC-05	58	31	6	3	3	0	0	89	6	36
2020	EC-06	54	31	3	6	6	1	0	86	11	71
2020	EC-07	57	27	11	2	2	0	0	84	5	44
2019	EC	39	35	13	5	7	0	1	75	12	144
2019	EC-02	54	23	0	8	15	0	0	77	23	13
2019	EC-04	55	18	9	0	18	0	0	73	18	11
2019	EC-05	40	40	12	0	8	0	0	80	8	25
2019	EC-06	27	46	20	2	4	0	2	75	5	56
2019	EC-07	50	29	4	11	7	0	0	79	18	28
2018	EC	31	33	16	8	11	0	0	65	19	99
2018	EC-02	42	50	0	8	0	0	0	92	8	12
2018	EC-05	27	36	27	0	9	0	0	64	9	11
2018	EC-06	34	29	20	7	10	0	0	63	17	41
2018	EC-07	35	22	17	9	17	0	0	57	26	23
2017	EC	33	35	11	6	14	0	1	69	20	82
2017	EC-05	29	43	10	0	10	0	10	79	11	10
2017	EC-06	27	35	13	13	12	0	0	62	25	37
2017	EC-07	35	27	14	0	24	0	0	62	24	14
2014	EC	33	27	14	15	9	0	1	61	25	91
2014	EC-04	25	42	8	25	0	0	0	67	25	12
2014	EC-05	29	7	14	36	7	0	7	38	46	14
2014	EC-06	35	24	16	13	13	0	0	58	26	38
2014	EC-07	33	33	22	6	6	0	0	67	11	18

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	63	18	8	4	4	2	1	83	9	228
2020	EC-02	63	17	13	8	0	0	0	79	8	24
2020	EC-03	53	6	29	6	6	0	0	59	12	17
2020	EC-04	67	17	3	0	3	3	7	93	4	30
2020	EC-05	69	17	6	3	3	3	0	89	6	36
2020	EC-06	59	21	4	6	6	3	1	84	12	71
2020	EC-07	66	20	9	2	2	0	0	86	5	44

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	63	20	8	4	3	0	1	85	7	227
2020	EC-02	63	17	13	4	4	0	0	79	8	24
2020	EC-03	47	24	24	6	0	0	0	71	6	17
2020	EC-04	70	20	3	0	3	0	3	93	3	30
2020	EC-05	67	22	3	6	3	0	0	89	8	36
2020	EC-06	61	21	6	6	4	0	1	84	10	70
2020	EC-07	66	20	9	0	2	2	0	88	2	44
2019	EC	42	29	10	12	6	1	1	72	18	144
2019	EC-02	46	23	15	15	0	0	0	69	15	13
2019	EC-04	45	9	27	0	18	0	0	55	18	11
2019	EC-05	48	24	0	20	8	0	0	72	28	25
2019	EC-06	34	45	5	13	2	2	0	80	15	56
2019	EC-07	50	21	7	7	11	4	0	74	19	28
2018	EC	34	34	9	14	8	0	0	69	22	99
2018	EC-02	50	33	0	17	0	0	0	83	17	12
2018	EC-05	55	27	9	0	9	0	0	82	9	11
2018	EC-06	29	44	5	17	5	0	0	73	22	41
2018	EC-07	39	26	9	9	17	0	0	65	26	23
2017	EC	35	31	9	15	8	0	1	67	24	81
2017	EC-06	29	35	12	16	9	0	0	64	25	37
2017	EC-07	35	41	0	14	10	0	0	76	24	14
2014	EC	32	29	13	16	8	0	1	62	25	91
2014	EC-04	17	67	17	0	0	0	0	83	0	12
2014	EC-05	21	29	7	21	14	0	7	54	38	14
2014	EC-06	35	18	16	21	10	0	0	53	31	38
2014	EC-07	28	39	11	22	0	0	0	67	22	18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	40	60	230
2020	EC-02	46	54	24
2020	EC-03	22	78	18
2020	EC-04	40	60	30
2020	EC-05	39	61	36
2020	EC-06	44	56	72
2020	EC-07	36	64	44

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	60	18	7	2	7	7	89	2	230
2020	EC-02	67	25	0	0	4	4	100	0	24
2020	EC-03	39	22	6	6	17	11	85	8	18
2020	EC-04	53	17	13	3	13	0	81	4	30
2020	EC-05	67	11	8	0	0	14	90	0	36
2020	EC-06	61	19	6	1	6	7	92	2	72
2020	EC-07	64	14	9	2	5	7	87	3	44

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	66	19	7	4	3	86	7	228
2020	EC-02	75	13	8	0	4	88	4	24
2020	EC-03	56	11	11	17	6	67	22	18
2020	EC-04	70	23	0	3	3	93	7	30
2020	EC-05	69	23	6	3	0	91	3	35
2020	EC-06	62	21	6	7	4	83	11	71
2020	EC-07	70	20	7	0	2	91	2	44
2019	EC	39	36	8	10	6	75	17	144
2019	EC-02	38	38	8	8	8	77	15	13
2019	EC-04	36	45	0	0	18	82	18	11
2019	EC-05	32	44	4	8	12	76	20	25
2019	EC-06	32	45	9	13	2	77	14	56
2019	EC-07	57	21	7	7	7	79	14	28
2018	EC	39	27	5	14	14	67	28	99
2018	EC-02	58	8	8	25	0	67	25	12
2018	EC-05	64	9	9	0	18	73	18	11
2018	EC-06	39	32	5	17	7	71	24	41
2018	EC-07	35	30	4	9	22	65	30	23
2017	EC	47	35	3	2	13	82	15	82
2017	EC-05	48	33	0	0	19	81	19	10
2017	EC-06	45	32	8	3	12	78	14	37
2017	EC-07	35	41	0	7	17	76	24	14
2014	EC	38	24	15	11	11	62	22	91
2014	EC-04	33	42	17	8	0	75	8	12
2014	EC-05	29	29	7	14	21	57	36	14
2014	EC-06	40	18	18	10	13	58	24	38
2014	EC-07	44	28	17	11	0	72	11	18

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	38	30	8	9	4	11	76	14	230
2020	EC-02	54	17	17	4	0	8	77	5	24
2020	EC-03	50	28	6	6	0	11	88	6	18
2020	EC-04	23	33	7	13	3	20	71	21	30
2020	EC-05	56	19	3	8	3	11	84	13	36
2020	EC-06	19	44	11	8	7	10	71	17	72
2020	EC-07	50	23	7	9	5	7	78	15	44
2019	EC	24	28	20	13	8	7	56	22	144
2019	EC-02	38	31	8	15	8	0	69	23	13
2019	EC-04	27	45	9	9	9	0	73	18	11
2019	EC-05	28	32	16	8	12	4	63	21	25
2019	EC-06	16	32	25	18	2	7	52	21	56
2019	EC-07	18	14	29	14	14	11	36	32	28
2018	EC	16	26	21	15	15	7	45	32	100
2018	EC-02	33	33	8	17	8	0	67	25	12
2018	EC-05	27	36	9	0	27	0	64	27	11
2018	EC-06	7	29	29	17	7	10	41	27	41
2018	EC-07	22	13	13	17	22	13	40	45	23
2017	EC	9	37	17	15	18	5	47	35	82
2017	EC-05	19	19	33	0	19	10	42	21	10
2017	EC-06	8	44	21	10	17	0	52	27	37
2017	EC-07	0	35	0	21	38	7	38	62	14
2014	EC	12	25	20	17	12	13	43	34	91
2014	EC-04	8	33	8	17	8	25	56	33	12
2014	EC-05	7	21	29	14	14	14	33	33	14
2014	EC-06	8	24	27	10	13	18	38	29	38
2014	EC-07	22	22	6	33	17	0	44	50	18

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	34	32	13	10	6	5	70	16	229
2020	EC-02	52	17	17	4	0	9	76	5	23
2020	EC-03	50	22	6	6	0	17	87	7	18
2020	EC-04	33	27	10	10	10	10	67	22	30
2020	EC-05	50	25	6	8	8	3	77	17	36
2020	EC-06	14	44	18	13	8	3	60	21	72
2020	EC-07	39	34	14	11	2	0	73	14	44
2019	EC	21	32	15	19	13	1	53	31	144
2019	EC-02	38	15	23	8	15	0	54	23	13
2019	EC-04	27	45	0	9	18	0	73	27	11
2019	EC-05	24	40	8	12	16	0	64	28	25
2019	EC-06	9	38	18	27	9	0	46	36	56
2019	EC-07	25	18	18	25	14	0	43	39	28
2018	EC	13	28	17	21	19	2	42	41	100
2018	EC-02	33	33	8	8	8	8	73	18	12
2018	EC-05	18	18	27	9	27	0	36	36	11
2018	EC-06	5	34	10	32	17	2	40	50	41
2018	EC-07	13	17	30	17	22	0	30	39	23
2017	EC	5	26	21	28	21	0	31	49	82
2017	EC-05	19	19	19	14	29	0	38	43	10
2017	EC-06	0	27	25	24	25	0	27	48	37
2017	EC-07	0	21	14	42	24	0	21	66	14
2014	EC	9	19	21	24	28	0	27	52	91
2014	EC-04	0	33	8	42	17	0	33	58	12
2014	EC-05	0	21	36	7	36	0	21	43	14
2014	EC-06	5	26	21	16	32	0	31	48	38
2014	EC-07	22	0	17	44	17	0	22	61	18

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	27	29	16	14	7	6	60	23	230
2020	EC-02	42	33	8	13	0	4	78	13	24
2020	EC-03	28	33	17	6	0	17	73	7	18
2020	EC-04	27	20	10	20	10	13	54	35	30
2020	EC-05	42	22	8	17	8	3	66	26	36
2020	EC-06	13	36	22	14	10	6	51	25	72
2020	EC-07	32	25	20	16	7	0	57	23	44
2019	EC	10	24	26	21	17	1	35	39	144
2019	EC-02	15	38	23	8	15	0	54	23	13
2019	EC-04	9	36	18	9	27	0	45	36	11
2019	EC-05	20	16	28	20	16	0	36	36	25
2019	EC-06	4	18	32	29	16	2	22	45	56
2019	EC-07	11	25	21	21	21	0	36	43	28
2018	EC	8	19	20	25	25	3	28	52	100
2018	EC-02	33	25	0	25	8	8	64	36	12
2018	EC-05	9	27	9	18	36	0	36	55	11
2018	EC-06	5	12	22	34	22	5	18	59	41
2018	EC-07	4	17	30	17	30	0	22	48	23
2017	EC	5	15	15	39	25	0	21	64	81
2017	EC-05	19	10	29	33	10	0	29	43	10
2017	EC-06	0	19	14	40	27	0	19	67	36
2017	EC-07	0	21	0	34	45	0	21	79	14
2014	EC	2	21	13	28	35	1	23	64	91
2014	EC-04	0	25	8	33	25	8	27	64	12
2014	EC-05	0	21	14	21	43	0	21	64	14
2014	EC-06	0	21	13	26	40	0	21	66	38
2014	EC-07	6	17	17	33	28	0	22	61	18

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	20	31	17	21	6	5	54	28	229
2020	EC-02	25	42	8	21	0	4	70	22	24
2020	EC-03	33	11	11	33	6	6	47	41	18
2020	EC-04	13	27	20	23	7	10	44	33	30
2020	EC-05	36	28	3	22	8	3	66	31	36
2020	EC-06	6	39	24	21	7	4	46	29	72
2020	EC-07	30	26	21	16	5	2	57	21	43
2019	EC	7	23	13	33	23	1	30	57	144
2019	EC-02	23	8	31	15	23	0	31	38	13
2019	EC-04	0	36	18	18	27	0	36	45	11
2019	EC-05	8	20	16	24	28	4	29	54	25
2019	EC-06	2	20	11	46	21	0	21	68	56
2019	EC-07	4	36	4	32	25	0	39	57	28
2018	EC	9	15	18	28	29	1	24	58	100
2018	EC-02	33	17	17	17	8	8	55	27	12
2018	EC-05	9	18	0	27	45	0	27	73	11
2018	EC-06	2	17	24	22	34	0	20	56	41
2018	EC-07	13	9	26	35	17	0	22	52	23
2017	EC	6	13	19	22	37	2	20	60	82
2017	EC-05	10	10	19	10	43	10	21	58	10
2017	EC-06	3	10	22	18	47	0	13	65	37
2017	EC-07	7	14	7	42	31	0	21	73	14
2014	EC	2	20	11	32	34	1	22	67	91
2014	EC-04	8	8	17	42	25	0	17	67	12
2014	EC-05	0	14	14	43	29	0	14	71	14
2014	EC-06	0	18	13	29	37	3	19	68	38
2014	EC-07	0	28	6	39	28	0	28	67	18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	36	28	22	6	1	7	0	69	8	230
2020	EC-02	42	29	21	4	0	4	0	74	4	24
2020	EC-03	33	22	17	17	0	11	0	63	19	18
2020	EC-04	33	30	10	7	3	13	3	76	12	30
2020	EC-05	42	28	19	6	3	3	0	71	9	36
2020	EC-06	36	22	25	7	1	8	0	64	9	72
2020	EC-07	32	34	30	2	0	2	0	67	2	44
2019	EC	40	41	12	3	2	1	1	82	6	143
2019	EC-02	54	31	0	8	0	0	8	92	8	13
2019	EC-04	45	55	0	0	0	0	0	100	0	11
2019	EC-05	42	42	13	4	0	0	0	83	4	24
2019	EC-06	43	36	16	0	4	2	0	80	4	56
2019	EC-07	18	50	14	11	4	4	0	70	15	28

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	29	47	14	7	3	1	76	10	229
2020	EC-02	33	54	8	4	0	0	88	4	24
2020	EC-03	50	22	17	11	0	0	72	11	18
2020	EC-04	17	52	14	10	3	3	71	14	29
2020	EC-05	47	39	6	6	3	0	86	8	36
2020	EC-06	19	53	15	6	6	1	73	11	72
2020	EC-07	27	45	18	7	2	0	73	9	44
2019	EC	21	38	15	17	9	0	59	26	143
2019	EC-02	23	54	15	0	8	0	77	8	13
2019	EC-04	18	45	9	18	9	0	64	27	11
2019	EC-05	25	42	8	13	13	0	67	25	24
2019	EC-06	18	34	23	20	5	0	52	25	56
2019	EC-07	18	43	7	21	11	0	61	32	28
2018	EC	11	39	19	17	13	1	51	30	100
2018	EC-02	17	58	0	25	0	0	75	25	12
2018	EC-05	9	18	36	9	27	0	27	36	11
2018	EC-06	15	32	24	17	10	2	48	28	41
2018	EC-07	9	43	13	22	13	0	52	35	23
2017	EC	11	28	17	29	15	0	39	44	82
2017	EC-05	10	19	19	33	19	0	29	52	10
2017	EC-06	10	24	21	31	14	0	34	45	37
2017	EC-07	0	34	14	21	31	0	34	52	14
2014	EC	14	37	24	16	9	0	51	25	91
2014	EC-04	8	42	25	0	25	0	50	25	12
2014	EC-05	7	43	14	21	14	0	50	36	14
2014	EC-06	10	42	24	16	8	0	52	24	38
2014	EC-07	28	17	28	28	0	0	44	28	18

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	17	33	19	18	10	3	0	52	29	229
2020	EC-02	29	33	17	13	8	0	0	63	21	24
2020	EC-03	39	17	22	11	11	0	0	56	22	18
2020	EC-04	10	33	27	20	10	0	0	43	30	30
2020	EC-05	28	36	11	11	6	8	0	70	18	36
2020	EC-06	4	37	14	25	14	6	0	43	42	71
2020	EC-07	20	25	25	18	9	2	0	47	28	44
2019	EC	7	19	13	29	30	1	1	27	60	144
2019	EC-02	15	23	15	8	31	8	0	42	42	13
2019	EC-04	18	45	9	0	27	0	0	64	27	11
2019	EC-05	8	24	16	20	32	0	0	32	52	25
2019	EC-06	2	11	11	48	29	0	0	13	77	56
2019	EC-07	4	21	14	21	36	0	4	26	59	28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	25	39	16	9	6	5	0	68	15	228
2020	EC-02	29	42	8	8	4	8	0	77	14	24
2020	EC-03	39	17	11	22	6	6	0	59	29	18
2020	EC-04	21	38	10	10	10	10	0	65	23	29
2020	EC-05	39	31	14	8	3	6	0	74	12	36
2020	EC-06	15	46	24	4	7	4	0	64	12	72
2020	EC-07	28	44	16	7	2	2	0	74	10	43
2019	EC	22	38	13	14	10	3	1	62	25	143
2019	EC-02	31	0	15	8	46	0	0	31	54	13
2019	EC-04	27	27	18	9	9	9	0	60	20	11
2019	EC-05	20	52	12	12	4	0	0	72	16	25
2019	EC-06	18	44	13	15	5	4	2	65	21	55
2019	EC-07	25	36	14	14	11	0	0	61	25	28
2018	EC	20	38	14	13	12	3	0	60	26	100
2018	EC-02	17	42	8	8	17	8	0	64	27	12
2018	EC-05	18	27	18	27	9	0	0	45	36	11
2018	EC-06	24	41	10	12	10	2	0	68	23	41
2018	EC-07	26	35	4	13	17	4	0	64	32	23
2017	EC	28	28	16	11	12	2	3	59	24	82
2017	EC-05	10	19	10	10	29	14	10	37	50	10
2017	EC-06	31	23	18	13	14	0	0	55	27	37
2017	EC-07	28	27	21	7	10	0	7	60	18	14
2014	EC	28	35	11	15	5	3	1	67	22	91
2014	EC-04	25	42	8	17	0	8	0	73	18	12
2014	EC-05	14	57	7	21	0	0	0	71	21	14
2014	EC-06	31	31	11	13	10	3	0	64	24	38
2014	EC-07	22	28	22	22	0	0	6	53	24	18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	26	39	21	7	2	5	68	9	229
2020	EC-02	42	33	17	4	0	4	78	4	24
2020	EC-03	39	28	28	0	0	6	71	0	18
2020	EC-04	17	53	10	7	7	7	75	14	30
2020	EC-05	39	22	19	14	0	6	65	15	36
2020	EC-06	15	45	24	7	3	6	64	10	71
2020	EC-07	27	39	27	2	2	2	67	5	44
2019	EC	24	34	27	9	6	0	58	15	144
2019	EC-02	31	31	15	8	15	0	62	23	13
2019	EC-04	36	27	18	9	9	0	64	18	11
2019	EC-05	24	40	20	8	8	0	64	16	25
2019	EC-06	18	38	36	7	2	0	55	9	56
2019	EC-07	21	25	29	14	11	0	46	25	28
2018	EC	17	40	23	12	8	0	57	20	100
2018	EC-02	33	33	0	25	8	0	67	33	12
2018	EC-05	9	45	45	0	0	0	55	0	11
2018	EC-06	15	46	20	12	7	0	61	20	41
2018	EC-07	22	30	17	17	13	0	52	30	23

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	19	22	14	12	12	19	3	51	30	230
2020	EC-02	25	25	8	13	4	17	8	67	22	24
2020	EC-03	28	22	28	11	6	6	0	53	18	18
2020	EC-04	20	20	13	3	27	13	3	48	36	30
2020	EC-05	19	28	11	17	6	17	3	59	28	36
2020	EC-06	13	24	15	15	14	19	0	45	36	72
2020	EC-07	20	14	14	9	7	32	5	54	25	44
2019	EC	13	18	19	15	17	15	3	38	39	144
2019	EC-02	23	8	8	23	23	8	8	36	55	13
2019	EC-04	18	9	9	9	18	36	0	43	43	11
2019	EC-05	12	28	40	0	12	8	0	43	13	25
2019	EC-06	9	21	16	18	16	18	2	38	42	56
2019	EC-07	14	4	18	18	21	14	11	24	52	28
2018	EC	11	10	26	17	21	12	2	25	45	99
2018	EC-02	33	0	0	25	25	17	0	40	60	12
2018	EC-05	9	9	55	9	9	9	0	20	20	11
2018	EC-06	10	8	30	18	23	13	0	20	46	40
2018	EC-07	9	17	17	9	26	17	4	33	44	23
2017	EC	10	15	19	20	25	9	2	28	51	82
2017	EC-05	0	10	19	10	43	19	0	12	65	10
2017	EC-06	8	22	16	22	25	8	0	32	51	37
2017	EC-07	7	14	14	27	24	0	14	25	59	14
2014	EC	7	15	16	22	24	13	3	27	55	91
2014	EC-04	0	17	8	33	33	8	0	18	73	12
2014	EC-05	0	14	14	29	43	0	0	14	71	14
2014	EC-06	8	13	19	21	21	16	3	26	51	38
2014	EC-07	11	22	17	17	11	17	6	43	36	18

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	21	39	17	14	7	3	0	61	21	229
2020	EC-02	33	38	13	13	4	0	0	71	17	24
2020	EC-03	39	17	17	22	0	6	0	59	24	18
2020	EC-04	20	53	7	17	3	0	0	73	20	30
2020	EC-05	33	42	14	3	6	3	0	77	9	36
2020	EC-06	8	48	15	17	10	1	0	57	27	71
2020	EC-07	18	23	32	14	7	7	0	44	22	44
2019	EC	13	31	19	16	17	3	1	46	34	143
2019	EC-02	23	23	23	15	15	0	0	46	31	13
2019	EC-04	27	36	0	18	18	0	0	64	36	11
2019	EC-05	12	32	16	20	20	0	0	44	40	25
2019	EC-06	4	38	18	21	14	4	2	43	38	56
2019	EC-07	14	29	32	4	18	4	0	44	22	28
2018	EC	5	20	16	22	35	2	0	26	58	100
2018	EC-02	25	8	8	17	42	0	0	33	58	12
2018	EC-05	0	18	9	36	36	0	0	18	73	11
2018	EC-06	2	24	22	10	39	2	0	28	50	41
2018	EC-07	4	13	22	30	26	4	0	18	59	23
2017	EC	8	17	15	32	25	1	2	25	60	82
2017	EC-05	10	0	10	33	29	10	10	12	76	10
2017	EC-06	9	14	18	26	32	0	0	23	59	37
2017	EC-07	7	27	21	14	24	0	7	37	40	14
2014	EC	9	23	16	25	27	0	0	32	52	91
2014	EC-04	0	33	17	25	25	0	0	33	50	12
2014	EC-05	7	36	14	7	36	0	0	43	43	14
2014	EC-06	5	24	16	26	29	0	0	29	55	38
2014	EC-07	11	17	11	28	33	0	0	28	61	18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	26	36	11	15	9	3	0	64	24	229
2020	EC-02	33	29	17	13	4	4	0	65	17	24
2020	EC-03	33	22	6	28	6	6	0	59	35	18
2020	EC-04	27	43	3	17	7	3	0	72	24	30
2020	EC-05	36	42	6	11	6	0	0	78	17	36
2020	EC-06	17	39	11	17	13	4	0	58	30	72
2020	EC-07	28	33	16	9	9	2	2	63	20	43
2019	EC	19	33	15	13	17	1	1	54	30	144
2019	EC-02	23	31	15	15	15	0	0	54	31	13
2019	EC-04	27	36	0	9	27	0	0	64	36	11
2019	EC-05	16	44	4	12	20	4	0	63	33	25
2019	EC-06	11	32	27	14	14	0	2	44	29	56
2019	EC-07	29	36	11	7	18	0	0	64	25	28
2018	EC	17	24	12	24	21	0	1	42	46	99
2018	EC-02	25	17	8	25	25	0	0	42	50	12
2018	EC-05	18	18	18	18	27	0	0	36	45	11
2018	EC-06	23	23	8	25	23	0	0	45	48	40
2018	EC-07	9	35	17	22	13	0	4	45	36	23
2017	EC	17	20	11	22	25	2	2	39	49	82
2017	EC-05	19	10	0	19	43	0	10	32	68	10
2017	EC-06	19	13	17	18	30	3	0	33	49	37
2017	EC-07	21	42	0	21	10	0	7	67	33	14
2014	EC	14	23	12	22	28	1	0	38	50	91
2014	EC-04	17	17	25	25	17	0	0	33	42	12
2014	EC-05	14	29	29	7	21	0	0	43	29	14
2014	EC-06	13	21	8	22	34	3	0	35	57	38
2014	EC-07	6	33	6	33	22	0	0	39	56	18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	44	29	15	5	4	1	1	75	10	230
2020	EC-02	54	33	4	8	0	0	0	88	8	24
2020	EC-03	50	22	11	6	0	0	11	81	6	18
2020	EC-04	40	27	17	7	7	3	0	69	14	30
2020	EC-05	33	36	17	6	8	0	0	69	14	36
2020	EC-06	50	25	17	3	3	1	1	77	6	72
2020	EC-07	36	32	18	7	7	0	0	68	14	44
2019	EC	40	32	15	8	3	1	2	74	11	144
2019	EC-02	69	15	8	8	0	0	0	85	8	13
2019	EC-04	55	27	9	0	0	0	9	90	0	11
2019	EC-05	48	44	0	4	4	0	0	92	8	25
2019	EC-06	29	34	20	11	4	2	2	65	15	56
2019	EC-07	32	25	29	11	4	0	0	57	14	28

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	49	24	14	7	3	1	1	75	10	230
2020	EC-02	54	25	17	0	0	4	0	83	0	24
2020	EC-03	50	17	17	6	6	0	6	71	12	18
2020	EC-04	50	17	13	17	3	0	0	67	20	30
2020	EC-05	42	44	11	3	0	0	0	86	3	36
2020	EC-06	43	25	15	10	6	0	1	69	15	72
2020	EC-07	64	16	14	2	2	0	2	81	5	44
2019	EC	38	26	23	9	4	0	1	64	13	144
2019	EC-02	38	23	23	15	0	0	0	62	15	13
2019	EC-04	27	36	18	9	9	0	0	64	18	11
2019	EC-05	24	36	28	4	8	0	0	60	12	25
2019	EC-06	38	29	21	11	2	0	0	66	13	56
2019	EC-07	61	11	18	7	4	0	0	71	11	28

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	83	6	4	2	1	3	1	92	3	229
2020	EC-02	92	4	0	4	0	0	0	96	4	24
2020	EC-03	78	17	0	0	0	0	6	100	0	18
2020	EC-04	80	3	10	3	0	3	0	86	3	30
2020	EC-05	81	3	8	3	0	6	0	88	3	36
2020	EC-06	82	7	4	1	1	3	1	93	3	72
2020	EC-07	86	5	2	0	2	2	2	95	2	44
2019	EC	77	8	6	3	2	3	1	88	6	143
2019	EC-02	75	17	8	0	0	0	0	92	0	12
2019	EC-04	73	9	9	9	0	0	0	82	9	11
2019	EC-05	84	4	4	4	0	4	0	92	4	25
2019	EC-06	80	5	5	4	2	4	0	89	6	56
2019	EC-07	68	18	7	4	4	0	0	86	7	28

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	80	11	2	1	0	0	5	96	2	228
2020	EC-02	92	8	0	0	0	0	0	100	0	24
2020	EC-03	76	18	0	0	0	0	6	100	0	17
2020	EC-04	73	17	3	0	0	0	7	96	0	30
2020	EC-05	69	20	3	3	3	0	3	91	6	35
2020	EC-06	85	7	1	1	0	0	6	97	1	72
2020	EC-07	84	5	5	0	0	2	5	95	0	44
2019	EC	81	5	5	2	1	1	6	92	3	144
2019	EC-02	92	0	8	0	0	0	0	92	0	13
2019	EC-04	82	0	0	0	0	0	18	100	0	11
2019	EC-05	84	8	4	0	0	0	4	96	0	25
2019	EC-06	79	2	7	4	0	2	7	88	4	56
2019	EC-07	79	11	4	0	4	0	4	93	4	28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	28	41	15	9	4	3	71	13	228
2020	EC-02	33	33	13	13	8	0	67	21	24
2020	EC-03	28	28	22	17	6	0	56	22	18
2020	EC-04	20	37	27	10	3	3	59	14	30
2020	EC-05	33	44	8	11	0	3	80	11	36
2020	EC-06	20	44	14	9	7	6	68	17	70
2020	EC-07	41	48	9	2	0	0	89	2	44
2019	EC	13	43	18	18	6	3	57	24	144
2019	EC-02	15	46	15	15	0	8	67	17	13
2019	EC-04	27	45	9	18	0	0	73	18	11
2019	EC-05	8	52	12	16	12	0	60	28	25
2019	EC-06	5	39	27	21	5	2	45	27	56
2019	EC-07	21	39	14	14	7	4	63	22	28
2018	EC	12	28	25	20	12	2	41	33	99
2018	EC-02	25	25	8	25	17	0	50	42	12
2018	EC-05	18	9	36	9	27	0	27	36	11
2018	EC-06	10	23	30	28	8	3	33	36	40
2018	EC-07	9	48	17	13	9	4	59	23	23
2017	EC	12	32	20	22	13	0	45	35	82
2017	EC-05	19	29	0	43	10	0	48	52	10
2017	EC-06	17	21	25	26	12	0	38	38	37
2017	EC-07	7	56	21	0	17	0	62	17	14

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	33	35	14	11	3	4	0	71	14	228
2020	EC-02	42	33	17	8	0	0	0	75	8	24
2020	EC-03	39	11	22	22	0	6	0	53	24	18
2020	EC-04	33	43	10	0	7	7	0	82	7	30
2020	EC-05	46	37	9	6	0	3	0	85	6	35
2020	EC-06	27	37	13	14	4	6	0	67	19	71
2020	EC-07	30	36	16	14	2	2	0	67	16	44
2019	EC	15	46	15	15	6	2	0	63	21	143
2019	EC-02	31	38	8	15	0	8	0	75	17	13
2019	EC-04	18	45	9	18	9	0	0	64	27	11
2019	EC-05	20	56	8	8	8	0	0	76	16	25
2019	EC-06	7	52	21	14	4	2	0	60	18	56
2019	EC-07	11	41	15	19	15	0	0	52	33	27
2018	EC	21	36	18	18	3	3	0	59	22	98
2018	EC-02	42	25	8	17	0	8	0	73	18	12
2018	EC-05	27	27	27	9	0	9	0	60	10	11
2018	EC-06	17	41	22	17	2	0	0	59	20	41
2018	EC-07	23	27	18	23	5	5	0	52	29	22
2017	EC	16	34	24	16	7	2	1	51	24	80
2017	EC-05	19	33	10	38	0	0	0	52	38	10
2017	EC-06	17	32	39	7	6	0	0	49	12	35
2017	EC-07	14	27	21	21	10	0	7	45	33	14
2014	EC	17	25	21	17	12	7	0	46	32	91
2014	EC-04	0	42	25	8	17	8	0	45	27	12
2014	EC-05	21	29	7	21	14	7	0	54	38	14
2014	EC-06	18	16	24	21	10	10	0	39	35	38
2014	EC-07	22	28	33	6	11	0	0	50	17	18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	31	34	17	7	2	9	1	71	10	229
2020	EC-02	42	29	8	13	0	4	4	77	14	24
2020	EC-03	39	17	6	22	0	17	0	67	27	18
2020	EC-04	30	40	0	10	7	13	0	81	19	30
2020	EC-05	39	39	14	0	0	6	3	85	0	36
2020	EC-06	21	31	32	4	1	11	0	58	6	72
2020	EC-07	33	42	16	2	5	2	0	76	7	43
2019	EC	25	47	15	6	4	3	0	74	11	144
2019	EC-02	31	31	15	8	0	15	0	73	9	13
2019	EC-04	36	36	18	0	9	0	0	73	9	11
2019	EC-05	32	36	24	4	4	0	0	68	8	25
2019	EC-06	20	55	13	11	0	2	0	76	11	56
2019	EC-07	11	64	11	0	14	0	0	75	14	28
2018	EC	19	34	29	10	4	3	0	55	15	99
2018	EC-02	17	50	17	17	0	0	0	67	17	12
2018	EC-05	27	9	45	9	9	0	0	36	18	11
2018	EC-06	17	29	37	12	2	2	0	48	15	41
2018	EC-07	22	35	22	9	4	9	0	62	14	23
2017	EC	23	31	22	11	2	10	1	60	15	82
2017	EC-05	29	19	19	0	10	24	0	63	12	10
2017	EC-06	21	27	33	9	3	8	0	52	13	37
2017	EC-07	14	42	17	21	0	0	7	60	22	14
2014	EC	15	35	25	9	4	11	1	57	15	91
2014	EC-04	0	25	25	8	0	42	0	43	14	12
2014	EC-05	14	36	29	7	14	0	0	50	21	14
2014	EC-06	21	22	29	8	5	13	3	50	16	38
2014	EC-07	17	50	17	17	0	0	0	67	17	18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	26	28	21	9	3	12	1	62	14	229
2020	EC-02	38	17	17	8	4	17	0	65	15	24
2020	EC-03	22	22	17	17	0	22	0	57	21	18
2020	EC-04	23	33	10	10	3	17	3	71	17	30
2020	EC-05	37	17	23	11	3	9	0	59	16	35
2020	EC-06	18	31	26	10	1	13	1	56	13	72
2020	EC-07	30	39	20	2	5	5	0	71	7	44

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	45	28	8	6	5	6	2	80	12	230
2020	EC-02	42	29	8	13	4	0	4	74	17	24
2020	EC-03	50	22	11	0	6	6	6	81	6	18
2020	EC-04	43	27	7	7	7	7	3	78	15	30
2020	EC-05	47	36	3	11	3	0	0	83	14	36
2020	EC-06	39	29	13	6	3	10	1	77	9	72
2020	EC-07	55	27	2	2	5	9	0	90	8	44

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	49	34	7	6	1	1	85	8	229
2020	EC-02	58	25	8	8	0	0	83	8	24
2020	EC-03	50	33	6	11	0	0	83	11	18
2020	EC-04	50	30	10	3	3	3	83	7	30
2020	EC-05	61	31	8	0	0	0	92	0	36
2020	EC-06	41	44	6	7	3	0	85	10	71
2020	EC-07	48	34	9	7	0	2	84	7	44
2019	EC	25	47	13	9	6	0	72	15	143
2019	EC-02	38	38	0	15	8	0	77	23	13
2019	EC-04	45	36	9	0	9	0	82	9	11
2019	EC-05	28	44	16	8	4	0	72	12	25
2019	EC-06	16	56	16	11	0	0	73	11	55
2019	EC-07	18	46	7	11	18	0	64	29	28
2018	EC	28	37	14	14	6	0	66	20	99
2018	EC-02	50	42	8	0	0	0	92	0	12
2018	EC-05	45	27	18	0	9	0	73	9	11
2018	EC-06	20	39	15	22	5	0	59	27	41
2018	EC-07	35	30	13	13	9	0	65	22	23
2017	EC	27	37	14	13	9	0	64	22	82
2017	EC-05	38	19	14	19	10	0	57	29	10
2017	EC-06	24	39	13	13	10	0	63	24	37
2017	EC-07	28	27	27	7	10	0	56	17	14
2014	EC	24	31	18	17	10	0	55	28	91
2014	EC-04	0	58	25	17	0	0	58	17	12
2014	EC-05	14	43	21	0	21	0	57	21	14
2014	EC-06	29	21	19	18	13	0	50	31	38
2014	EC-07	28	28	17	28	0	0	56	28	18

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	23	34	25	12	4	1	59	16	230
2020	EC-02	38	33	17	13	0	0	71	13	24
2020	EC-03	39	17	28	17	0	0	56	17	18
2020	EC-04	23	37	27	3	7	3	62	10	30
2020	EC-05	47	28	11	14	0	0	75	14	36
2020	EC-06	8	39	33	10	8	1	48	18	72
2020	EC-07	18	36	23	18	2	2	56	21	44
2019	EC	13	27	30	15	15	1	40	30	144
2019	EC-02	23	23	46	0	8	0	46	8	13
2019	EC-04	27	36	9	18	9	0	64	27	11
2019	EC-05	16	36	20	16	12	0	52	28	25
2019	EC-06	4	25	36	25	9	2	29	35	56
2019	EC-07	7	29	21	7	36	0	36	43	28
2018	EC	7	24	19	25	22	2	32	48	99
2018	EC-02	25	25	8	25	8	8	55	36	12
2018	EC-05	9	18	18	27	27	0	27	55	11
2018	EC-06	0	24	27	24	22	2	25	48	41
2018	EC-07	9	22	22	17	30	0	30	48	23
2017	EC	5	15	26	31	23	0	19	54	81
2017	EC-06	0	14	27	38	21	0	14	59	37
2017	EC-07	7	7	27	35	24	0	14	59	14
2014	EC	8	24	19	21	28	1	32	49	91
2014	EC-04	0	33	17	17	33	0	33	50	12
2014	EC-05	7	36	14	7	29	7	46	38	14
2014	EC-06	5	18	22	26	29	0	24	55	38
2014	EC-07	11	28	17	22	22	0	39	44	18

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	28	39	19	11	3	0	0	67	14	227
2020	EC-02	46	33	13	8	0	0	0	79	8	24
2020	EC-03	39	17	28	17	0	0	0	56	17	18
2020	EC-04	23	33	23	10	7	3	0	59	17	30
2020	EC-05	49	34	11	6	0	0	0	83	6	35
2020	EC-06	14	52	17	10	7	0	0	66	17	71
2020	EC-07	25	39	23	14	0	0	0	64	14	44
2019	EC	14	30	26	21	9	0	0	44	30	143
2019	EC-02	23	38	31	0	8	0	0	62	8	13
2019	EC-04	27	36	9	18	9	0	0	64	27	11
2019	EC-05	20	32	16	20	12	0	0	52	32	25
2019	EC-06	5	29	36	27	2	0	0	35	29	55
2019	EC-07	11	29	14	25	21	0	0	39	46	28
2018	EC	7	28	27	20	18	0	0	35	39	98
2018	EC-02	17	42	25	0	17	0	0	58	17	12
2018	EC-05	9	18	27	18	27	0	0	27	45	11
2018	EC-06	0	25	35	28	13	0	0	25	40	40
2018	EC-07	13	26	26	9	26	0	0	39	35	23
2017	EC	5	19	24	34	17	0	1	24	52	81
2017	EC-06	0	20	22	48	10	0	0	20	59	37
2017	EC-07	7	14	27	28	17	0	7	22	48	14
2014	EC	7	26	19	23	26	0	0	33	48	91
2014	EC-04	0	42	8	17	33	0	0	42	50	12
2014	EC-05	7	29	21	14	29	0	0	36	43	14
2014	EC-06	5	24	19	24	29	0	0	29	52	38
2014	EC-07	6	22	33	22	17	0	0	28	39	18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	25	29	23	12	7	4	0	57	20	230
2020	EC-02	29	29	17	8	13	4	0	61	22	24
2020	EC-03	22	28	28	17	0	0	6	53	18	18
2020	EC-04	13	33	13	20	17	3	0	48	38	30
2020	EC-05	39	31	25	6	0	0	0	69	6	36
2020	EC-06	22	32	22	11	10	3	0	56	21	72
2020	EC-07	27	23	25	11	2	11	0	56	15	44
2019	EC	13	26	23	22	13	3	0	40	36	144
2019	EC-02	23	15	15	23	15	8	0	42	42	13
2019	EC-04	27	27	0	18	27	0	0	55	45	11
2019	EC-05	16	28	28	12	16	0	0	44	28	25
2019	EC-06	7	25	21	36	5	5	0	34	43	56
2019	EC-07	11	36	32	7	14	0	0	46	21	28
2018	EC	9	24	24	16	25	0	1	34	42	99
2018	EC-02	17	50	0	0	33	0	0	67	33	12
2018	EC-05	9	18	18	27	27	0	0	27	55	11
2018	EC-06	5	24	27	17	24	0	2	30	43	41
2018	EC-07	13	17	26	26	17	0	0	30	43	23
2017	EC	8	21	15	33	20	1	1	30	55	82
2017	EC-05	10	10	19	10	52	0	0	19	62	10
2017	EC-06	3	29	18	35	16	0	0	31	51	37
2017	EC-07	14	14	7	34	24	0	7	30	63	14
2014	EC	10	20	16	20	34	1	0	30	54	91
2014	EC-04	8	25	17	17	33	0	0	33	50	12
2014	EC-05	7	29	14	0	50	0	0	36	50	14
2014	EC-06	5	21	16	24	31	3	0	27	56	38
2014	EC-07	11	17	17	33	22	0	0	28	56	18

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	EC	34	25	41	230
2020	EC-02	33	21	46	24
2020	EC-03	44	28	28	18
2020	EC-04	37	10	53	30
2020	EC-05	31	36	33	36
2020	EC-06	31	25	44	72
2020	EC-07	36	30	34	44
2019	EC	44	14	42	144
2019	EC-02	54	15	31	13
2019	EC-04	45	18	36	11
2019	EC-05	52	16	32	25
2019	EC-06	39	13	48	56
2019	EC-07	43	18	39	28
2018	EC	58	12	30	100
2018	EC-02	75	0	25	12
2018	EC-05	73	18	9	11
2018	EC-06	56	15	29	41
2018	EC-07	39	13	48	23
2017	EC	60	18	22	82
2017	EC-05	62	19	19	10
2017	EC-06	60	22	18	37
2017	EC-07	62	17	21	14
2014	EC	61	11	28	91
2014	EC-04	67	8	25	12
2014	EC-05	71	14	14	14
2014	EC-06	58	8	34	38
2014	EC-07	56	11	33	18

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	EC	1	40	47	5	0	6	78
2020	EC-04	0	27	64	9	0	0	11
2020	EC-05	0	64	18	18	0	0	11
2020	EC-06	0	41	50	5	0	5	22
2020	EC-07	6	25	63	0	0	6	16
2019	EC	3	30	59	5	2	2	64
2019	EC-05	0	38	54	0	0	8	13
2019	EC-06	0	36	50	9	5	0	22
2019	EC-07	17	17	67	0	0	0	12
2018	EC	4	26	67	0	0	4	57
2018	EC-06	0	22	74	0	0	4	23
2017	EC	2	26	68	0	2	2	49
2017	EC-06	0	23	77	0	0	0	22
2014	EC	0	14	68	11	9999	6	55
2014	EC-05	0	10	60	30	9999	0	10
2014	EC-06	0	13	81	0	9999	6	22
2014	EC-07	0	10	70	10	9999	10	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	6	94	229
2019	EC	14	86	144
2019	EC-06	13	88	56
2019	EC-07	21	79	28
2018	EC	16	84	100
2018	EC-02	0	100	12
2018	EC-06	15	85	41
2018	EC-07	26	74	23

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	54	46	13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	19
2018	EC	0	100	16

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	19
2018	EC	0	100	16

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	0	100	13
2019	EC	0	100	19

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	62	38	13
2019	EC	42	58	19
2018	EC	56	44	16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	54	46	13
2019	EC	74	26	19
2018	EC	63	38	16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	46	54	13
2019	EC	58	42	19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	38	62	13
2019	EC	53	47	19
2018	EC	44	56	16

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	63	37	19
2018	EC	38	63	16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	53	47	19
2018	EC	56	44	16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	46	54	13
2019	EC	37	63	19
2018	EC	38	63	16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	19
2018	EC	0	100	16

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EC	0	100	16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	46	54	13
2019	EC	63	37	19
2018	EC	63	38	16

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	46	54	13
2019	EC	37	63	19
2018	EC	38	63	16

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	19

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	63	37	19
2018	EC	56	44	16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EC	38	63	16

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EC	31	69	16

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	19

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	19

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	54	46	13
2019	EC	32	68	19

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EC	0	100	14

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EC	0	100	14

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	42	58	19
2018	EC	50	50	14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	53	47	19
2018	EC	64	36	14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EC	0	100	14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	19
2018	EC	0	100	14

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EC	0	100	14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	12	14	12	4	6	44	9	55	20	230
2020	EC-02	17	13	8	0	4	25	33	70	10	24
2020	EC-03	6	17	6	11	6	56	0	50	38	18
2020	EC-04	3	10	3	3	13	57	10	40	50	30
2020	EC-05	22	19	8	3	0	39	8	79	5	36
2020	EC-06	7	14	19	6	4	43	7	42	19	72
2020	EC-07	18	11	14	2	7	43	5	57	17	44
2019	EC	8	10	25	8	8	32	10	31	26	144
2019	EC-02	15	0	15	8	8	31	23	33	33	13
2019	EC-04	18	9	9	0	9	36	18	60	20	11
2019	EC-05	8	4	24	0	12	44	8	25	25	25
2019	EC-06	5	14	32	9	4	27	9	31	19	56
2019	EC-07	7	11	25	11	14	29	4	26	37	28
2018	EC	7	16	25	6	10	29	7	36	25	100
2018	EC-02	8	33	8	0	8	42	0	71	14	12
2018	EC-05	18	9	36	9	0	27	0	38	13	11
2018	EC-06	7	17	24	7	7	29	7	38	23	41
2018	EC-07	4	4	30	0	22	35	4	14	36	23
2017	EC	6	15	29	14	9	20	7	29	31	82
2017	EC-05	19	0	24	19	0	19	19	31	31	10
2017	EC-06	3	20	31	16	8	20	3	29	31	37
2017	EC-07	0	0	27	14	17	28	14	0	53	14
2014	EC	2	12	29	3	11	32	10	25	25	90
2014	EC-04	0	17	17	0	8	50	8	40	20	12
2014	EC-05	0	14	29	7	29	14	7	18	45	14
2014	EC-06	5	3	36	5	11	38	3	13	27	37
2014	EC-07	0	22	28	0	6	22	22	40	10	18

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	25	25	18	6	4	20	2	64	13	228
2020	EC-02	33	13	8	8	4	29	4	69	19	24
2020	EC-03	24	29	0	18	6	24	0	69	31	17
2020	EC-04	20	30	13	3	17	13	3	60	24	30
2020	EC-05	31	19	19	3	0	28	0	69	4	36
2020	EC-06	21	30	24	8	3	13	1	59	13	71
2020	EC-07	30	20	25	0	2	20	2	65	3	44
2019	EC	17	25	25	13	6	13	1	49	22	143
2019	EC-02	15	23	23	23	0	15	0	45	27	13
2019	EC-04	27	18	9	9	18	18	0	56	33	11
2019	EC-05	24	16	24	8	8	20	0	50	20	25
2019	EC-06	11	35	25	11	2	15	2	54	15	55
2019	EC-07	14	18	43	11	11	0	4	33	22	28
2018	EC	14	27	27	14	6	12	0	47	23	100
2018	EC-02	17	50	8	17	0	8	0	73	18	12
2018	EC-05	18	36	18	9	0	18	0	67	11	11
2018	EC-06	15	27	29	12	7	10	0	46	22	41
2018	EC-07	9	13	30	17	13	17	0	26	37	23
2017	EC	14	23	28	16	8	10	2	42	26	82
2017	EC-05	19	0	29	19	0	24	10	29	29	10
2017	EC-06	5	25	33	20	10	8	0	32	32	37
2017	EC-07	7	14	27	27	10	7	7	25	44	14
2014	EC	10	19	25	14	9	19	4	37	30	91
2014	EC-04	0	25	17	8	17	25	8	38	38	12
2014	EC-05	0	14	36	14	14	14	7	18	36	14
2014	EC-06	13	13	27	18	8	21	0	33	33	38
2014	EC-07	17	22	22	11	6	11	11	50	21	18

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	7	93	229
2020	EC-02	0	100	23
2020	EC-05	14	86	36
2019	EC	7	93	144
2019	EC-04	0	100	11
2018	EC	9	91	99
2018	EC-02	0	100	12
2018	EC-05	0	100	11

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	35	65	17

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	71	29	17

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	29	71	17

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	47	53	17

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	41	59	17

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	0	100	17
2019	EC	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	0	100	17
2019	EC	0	100	10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	0	100	17

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	65	35	17
2019	EC	50	50	10

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	11	15	13	3	3	47	8	58	13	230
2020	EC-02	21	8	13	4	0	33	21	64	9	24
2020	EC-03	11	11	11	6	6	44	11	50	25	18
2020	EC-04	0	7	10	7	7	63	7	22	44	30
2020	EC-05	17	22	14	0	0	39	8	74	0	36
2020	EC-06	7	21	17	3	1	47	4	57	9	72
2020	EC-07	18	11	11	2	5	48	5	62	14	44
2019	EC	10	11	24	3	7	37	8	38	18	144
2019	EC-02	15	15	8	0	8	38	15	67	17	13
2019	EC-04	9	9	9	0	9	36	27	50	25	11
2019	EC-05	8	8	24	0	12	44	4	31	23	25
2019	EC-06	11	14	30	4	4	30	7	40	11	56
2019	EC-07	7	7	25	4	11	43	4	27	27	28
2018	EC	8	10	26	4	6	38	8	34	19	98
2018	EC-02	8	25	8	0	0	58	0	80	0	12
2018	EC-05	27	0	55	0	9	9	0	30	10	11
2018	EC-06	5	13	28	5	8	36	5	30	22	39
2018	EC-07	4	4	26	0	9	52	4	20	20	23
2017	EC	10	13	25	6	5	31	11	39	19	82
2017	EC-05	19	0	0	19	0	43	19	50	50	10
2017	EC-06	5	17	33	3	5	32	5	35	13	37
2017	EC-07	7	7	27	7	10	28	14	24	29	14
2014	EC	2	7	21	2	5	52	11	23	21	91
2014	EC-04	0	8	25	0	0	58	8	25	0	12
2014	EC-05	7	7	21	0	7	43	14	33	17	14
2014	EC-06	3	0	21	6	8	55	8	7	37	38
2014	EC-07	0	17	28	0	6	39	11	33	11	18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	22	30	16	6	3	21	2	68	11	230
2020	EC-02	38	21	4	8	0	21	8	82	12	24
2020	EC-03	22	33	11	0	6	28	0	77	8	18
2020	EC-04	20	33	10	10	10	13	3	64	24	30
2020	EC-05	31	25	22	0	0	22	0	71	0	36
2020	EC-06	14	38	19	4	1	22	1	67	7	72
2020	EC-07	25	25	18	9	2	18	2	63	14	44
2019	EC	18	28	26	5	6	15	3	56	13	144
2019	EC-02	23	15	23	8	0	23	8	56	11	13
2019	EC-04	36	9	9	9	18	18	0	56	33	11
2019	EC-05	28	20	24	0	8	20	0	60	10	25
2019	EC-06	14	32	27	5	4	14	4	57	11	56
2019	EC-07	7	36	36	4	7	7	4	48	12	28
2018	EC	17	24	25	10	3	17	3	52	16	99
2018	EC-02	17	42	8	8	0	25	0	78	11	12
2018	EC-05	27	27	36	0	0	9	0	60	0	11
2018	EC-06	20	20	30	10	8	10	3	46	20	40
2018	EC-07	9	22	26	13	0	30	0	44	19	23
2017	EC	16	34	21	6	8	13	2	59	16	81
2017	EC-05	19	19	0	19	0	33	10	67	33	10
2017	EC-06	8	34	30	5	11	12	0	48	18	36
2017	EC-07	21	14	41	7	10	0	7	38	18	14
2014	EC	9	19	24	7	3	36	2	44	16	91
2014	EC-04	0	25	25	0	8	42	0	43	14	12
2014	EC-05	7	0	36	0	7	43	7	14	14	14
2014	EC-06	10	18	18	11	3	39	0	47	23	38
2014	EC-07	11	28	28	11	0	17	6	50	14	18

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	43	25	12	8	8	0	3	71	17	230
2020	EC-02	58	13	13	4	8	0	4	74	13	24
2020	EC-03	44	22	17	17	0	0	0	67	17	18
2020	EC-04	50	23	0	10	10	3	3	79	21	30
2020	EC-05	36	42	17	6	0	0	0	78	6	36
2020	EC-06	38	26	14	7	10	0	6	68	18	72
2020	EC-07	50	20	14	9	7	0	0	70	16	44

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	29	25	21	12	13	0	0	54	25	230
2020	EC-02	33	50	4	4	4	4	0	87	9	24
2020	EC-03	28	33	0	17	22	0	0	61	39	18
2020	EC-04	10	23	33	13	20	0	0	33	33	30
2020	EC-05	28	25	19	8	19	0	0	53	28	36
2020	EC-06	35	17	22	13	13	0	1	52	25	72
2020	EC-07	30	23	32	14	2	0	0	52	16	44
2019	EC	14	21	15	15	35	0	1	35	50	144
2019	EC-02	23	38	0	8	31	0	0	62	38	13
2019	EC-04	9	0	27	9	55	0	0	9	64	11
2019	EC-05	4	24	20	12	40	0	0	28	52	25
2019	EC-06	20	20	13	16	32	0	0	39	48	56
2019	EC-07	4	21	18	21	36	0	0	25	57	28
2018	EC	19	23	22	15	21	0	1	42	36	97
2018	EC-02	8	17	33	0	42	0	0	25	42	12
2018	EC-05	9	27	36	18	9	0	0	36	27	11
2018	EC-06	33	26	13	13	15	0	0	59	28	39
2018	EC-07	9	23	18	18	27	0	5	33	48	22
2017	EC	30	19	18	15	19	0	0	49	33	81
2017	EC-05	29	29	10	10	24	0	0	57	33	10
2017	EC-06	39	21	16	11	13	0	0	60	25	37
2017	EC-07	24	14	35	7	21	0	0	38	27	14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	14	30	30	15	10	0	0	45	25	230
2020	EC-02	29	42	29	0	0	0	0	71	0	24
2020	EC-03	17	50	22	0	11	0	0	67	11	18
2020	EC-04	20	30	23	17	10	0	0	50	27	30
2020	EC-05	19	36	33	8	3	0	0	56	11	36
2020	EC-06	11	26	33	18	11	0	0	38	29	72
2020	EC-07	5	14	30	32	20	0	0	18	52	44
2019	EC	10	29	26	23	10	1	1	40	33	144
2019	EC-02	8	38	23	15	15	0	0	46	31	13
2019	EC-04	27	27	9	27	0	9	0	60	30	11
2019	EC-05	24	16	32	24	4	0	0	40	28	25
2019	EC-06	5	27	32	23	11	2	0	33	35	56
2019	EC-07	4	36	18	29	14	0	0	39	43	28
2018	EC	21	18	30	17	13	0	0	39	30	99
2018	EC-02	42	17	42	0	0	0	0	58	0	12
2018	EC-05	18	18	45	9	9	0	0	36	18	11
2018	EC-06	23	18	28	20	13	0	0	40	33	40
2018	EC-07	4	22	26	17	30	0	0	26	48	23
2017	EC	14	29	29	18	11	0	0	42	29	81
2017	EC-05	19	38	10	14	19	0	0	57	33	10
2017	EC-06	17	21	30	27	5	0	0	38	33	37
2017	EC-07	0	35	14	14	38	0	0	35	51	14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	17	35	21	17	11	0	0	51	27	228
2020	EC-02	29	46	21	4	0	0	0	75	4	24
2020	EC-03	22	44	17	6	11	0	0	67	17	18
2020	EC-04	27	37	10	13	13	0	0	63	27	30
2020	EC-05	18	47	24	12	0	0	0	65	12	34
2020	EC-06	11	32	25	17	15	0	0	43	32	72
2020	EC-07	9	14	27	34	16	0	0	23	50	44
2019	EC	13	21	27	25	12	1	1	35	37	142
2019	EC-02	23	46	23	8	0	0	0	69	8	13
2019	EC-04	36	9	0	27	18	9	0	50	50	11
2019	EC-05	24	20	40	12	4	0	0	44	16	25
2019	EC-06	4	16	36	29	16	0	0	20	45	56
2019	EC-07	8	31	12	31	19	0	0	38	50	26
2018	EC	16	24	22	21	16	0	0	40	37	99
2018	EC-02	33	42	25	0	0	0	0	75	0	12
2018	EC-05	9	27	18	36	9	0	0	36	45	11
2018	EC-06	15	23	20	30	13	0	0	38	43	40
2018	EC-07	9	13	26	17	35	0	0	22	52	23
2017	EC	16	16	31	17	19	0	0	33	36	82
2017	EC-05	38	10	10	24	19	0	0	48	43	10
2017	EC-06	16	15	30	23	15	0	0	31	39	37
2017	EC-07	0	35	14	0	51	0	0	35	51	14

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	23	32	18	17	9	1	0	56	26	227
2020	EC-02	54	25	17	0	0	4	0	83	0	24
2020	EC-04	30	30	10	23	7	0	0	60	30	30
2020	EC-05	31	42	17	8	3	0	0	72	11	36
2020	EC-06	14	32	21	19	13	0	1	46	32	72
2020	EC-07	12	24	19	29	17	0	0	36	45	42
2019	EC	15	22	26	17	20	1	1	37	37	143
2019	EC-02	15	15	15	31	15	8	0	33	50	13
2019	EC-04	45	27	18	0	9	0	0	73	9	11
2019	EC-05	24	24	32	0	20	0	0	48	20	25
2019	EC-06	9	24	20	25	22	0	0	33	47	55
2019	EC-07	4	25	36	11	25	0	0	29	36	28
2018	EC	16	21	20	26	15	0	1	38	42	99
2018	EC-02	33	25	8	25	8	0	0	58	33	12
2018	EC-05	27	18	9	36	9	0	0	45	45	11
2018	EC-06	13	23	23	25	15	0	3	36	41	40
2018	EC-07	9	9	26	30	26	0	0	17	57	23
2017	EC	10	16	27	28	19	0	0	26	47	82
2017	EC-05	19	10	19	29	24	0	0	29	52	10
2017	EC-06	5	27	25	30	13	0	0	32	43	37
2017	EC-07	0	0	27	28	44	0	0	0	73	14

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	40	28	16	8	7	0	1	69	15	229
2020	EC-02	63	33	0	0	4	0	0	96	4	24
2020	EC-03	44	44	6	0	6	0	0	89	6	18
2020	EC-04	53	17	10	7	10	0	3	72	17	30
2020	EC-05	50	42	3	6	0	0	0	92	6	36
2020	EC-06	35	28	25	7	3	0	3	64	10	72
2020	EC-07	16	14	30	21	19	0	0	30	40	43
2019	EC	41	28	13	9	6	0	3	71	15	144
2019	EC-02	62	15	15	0	8	0	0	77	8	13
2019	EC-04	45	18	27	0	0	0	9	70	0	11
2019	EC-05	48	32	8	8	4	0	0	80	12	25
2019	EC-06	39	29	13	13	4	0	4	70	17	56
2019	EC-07	29	36	14	7	14	0	0	64	21	28
2018	EC	44	24	14	8	6	1	2	71	15	99
2018	EC-02	75	17	8	0	0	0	0	92	0	12
2018	EC-05	45	36	9	9	0	0	0	82	9	11
2018	EC-06	45	28	13	5	3	3	5	78	8	40
2018	EC-07	22	22	22	13	22	0	0	43	35	23
2017	EC	37	36	13	6	6	0	2	74	12	82
2017	EC-05	57	24	0	0	19	0	0	81	19	10
2017	EC-06	33	38	17	8	3	0	3	72	11	37
2017	EC-07	28	27	14	17	14	0	0	56	31	14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	22	32	20	13	12	0	1	55	25	230
2020	EC-02	46	38	13	4	0	0	0	83	4	24
2020	EC-03	33	28	17	6	11	0	6	65	18	18
2020	EC-04	20	33	23	10	13	0	0	53	23	30
2020	EC-05	22	39	22	14	3	0	0	61	17	36
2020	EC-06	19	43	17	14	6	0	1	63	20	72
2020	EC-07	14	11	27	16	32	0	0	25	48	44
2019	EC	24	22	30	13	11	0	1	46	24	143
2019	EC-02	46	23	15	0	15	0	0	69	15	13
2019	EC-04	55	9	27	0	9	0	0	64	9	11
2019	EC-05	28	20	28	12	12	0	0	48	24	25
2019	EC-06	16	23	29	21	11	0	0	39	32	56
2019	EC-07	11	22	41	11	15	0	0	33	26	27
2018	EC	24	29	18	18	10	0	0	54	28	99
2018	EC-02	50	25	17	8	0	0	0	75	8	12
2018	EC-05	27	45	18	9	0	0	0	73	9	11
2018	EC-06	18	35	15	25	8	0	0	53	33	40
2018	EC-07	13	26	22	17	22	0	0	39	39	23
2017	EC	22	30	28	9	10	1	0	53	19	82
2017	EC-05	19	19	29	0	24	10	0	42	26	10
2017	EC-06	18	41	27	10	3	0	0	60	13	37
2017	EC-07	14	21	27	17	21	0	0	35	38	14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	34	17	17	12	12	0	7	55	26	229
2020	EC-02	50	13	13	8	0	0	17	75	10	24
2020	EC-03	44	11	6	11	11	0	17	67	27	18
2020	EC-04	43	17	7	13	17	0	3	62	31	30
2020	EC-05	31	17	25	14	8	0	6	50	24	36
2020	EC-06	31	22	25	8	8	1	4	56	18	72
2020	EC-07	23	16	12	21	23	0	5	41	46	43

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	30	41	19	4	5	0	0	71	9	226
2020	EC-02	43	48	4	0	4	0	0	91	4	23
2020	EC-03	56	22	11	6	6	0	0	78	11	18
2020	EC-04	21	45	28	3	3	0	0	66	7	29
2020	EC-05	31	56	11	3	0	0	0	86	3	36
2020	EC-06	25	31	25	10	7	0	1	57	17	71
2020	EC-07	28	44	23	0	5	0	0	72	5	43
2019	EC	17	32	28	14	8	1	0	49	22	144
2019	EC-02	31	23	46	0	0	0	0	54	0	13
2019	EC-04	27	18	9	18	18	9	0	50	40	11
2019	EC-05	8	52	20	12	8	0	0	60	20	25
2019	EC-06	14	25	36	21	4	0	0	39	25	56
2019	EC-07	14	46	18	4	18	0	0	61	21	28
2018	EC	16	32	30	11	10	0	0	48	21	99
2018	EC-02	8	67	25	0	0	0	0	75	0	12
2018	EC-05	18	36	36	0	9	0	0	55	9	11
2018	EC-06	15	29	37	12	7	0	0	44	20	41
2018	EC-07	23	27	18	18	14	0	0	50	32	22
2017	EC	12	38	30	10	10	0	0	50	20	82
2017	EC-05	10	57	0	0	33	0	0	67	33	10
2017	EC-06	13	36	36	9	5	0	0	49	14	37
2017	EC-07	7	21	41	24	7	0	0	28	31	14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	24	35	23	9	8	1	59	17	228
2020	EC-02	38	42	13	0	8	0	79	8	24
2020	EC-03	28	33	28	6	6	0	61	11	18
2020	EC-04	17	40	23	10	10	0	57	20	30
2020	EC-05	26	40	20	6	9	0	66	14	35
2020	EC-06	24	31	22	15	7	1	55	23	72
2020	EC-07	19	30	33	9	9	0	49	19	43
2019	EC	10	23	33	18	15	1	34	34	144
2019	EC-02	15	46	23	15	0	0	62	15	13
2019	EC-04	27	18	9	18	18	9	50	40	11
2019	EC-05	12	24	36	12	16	0	36	28	25
2019	EC-06	4	21	38	25	13	0	25	38	56
2019	EC-07	14	14	32	11	29	0	29	39	28
2018	EC	12	24	37	14	13	0	36	27	100
2018	EC-02	42	17	17	17	8	0	58	25	12
2018	EC-05	9	27	36	18	9	0	36	27	11
2018	EC-06	7	24	46	10	12	0	32	22	41
2018	EC-07	9	26	26	22	17	0	35	39	23
2017	EC	6	25	28	24	17	0	31	41	82
2017	EC-05	0	38	29	10	24	0	38	33	10
2017	EC-06	5	30	32	20	13	0	35	33	37
2017	EC-07	0	21	21	24	34	0	21	58	14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	26	33	21	10	9	0	60	20	229
2020	EC-02	33	38	17	4	8	0	71	13	24
2020	EC-03	22	39	22	11	6	0	61	17	18
2020	EC-04	23	30	23	10	13	0	53	23	30
2020	EC-05	31	47	8	8	6	0	78	14	36
2020	EC-06	26	26	22	13	11	1	54	24	72
2020	EC-07	23	33	26	12	7	0	56	19	43
2019	EC	10	27	29	20	15	0	36	35	143
2019	EC-02	15	31	15	31	8	0	46	38	13
2019	EC-04	27	27	0	27	18	0	55	45	11
2019	EC-05	8	40	24	16	12	0	48	28	25
2019	EC-06	4	27	36	20	14	0	30	34	56
2019	EC-07	15	19	30	19	19	0	33	37	27
2018	EC	13	25	24	21	16	0	38	37	99
2018	EC-02	25	25	25	17	8	0	50	25	12
2018	EC-05	9	45	27	9	9	0	55	18	11
2018	EC-06	15	25	23	20	18	0	40	38	40
2018	EC-07	13	22	22	26	17	0	35	43	23
2017	EC	13	20	29	17	20	1	34	37	82
2017	EC-05	10	29	29	10	24	0	38	33	10
2017	EC-06	20	22	18	19	21	0	41	40	37
2017	EC-07	7	14	35	24	21	0	21	44	14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	47	28	11	7	4	1	0	76	12	228
2020	EC-02	54	33	0	8	4	0	0	88	13	24
2020	EC-03	44	22	11	11	11	0	0	67	22	18
2020	EC-04	28	45	17	3	7	0	0	72	10	29
2020	EC-05	53	28	11	8	0	0	0	81	8	36
2020	EC-06	56	21	11	7	4	1	0	77	11	72
2020	EC-07	42	30	14	7	5	0	2	74	12	43
2019	EC	32	33	13	13	7	1	1	66	21	144
2019	EC-02	54	15	8	15	8	0	0	69	23	13
2019	EC-04	27	27	0	18	18	9	0	60	40	11
2019	EC-05	32	28	16	20	4	0	0	60	24	25
2019	EC-06	29	36	18	13	4	0	2	65	16	56
2019	EC-07	32	43	11	0	14	0	0	75	14	28

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	31	28	23	11	7	59	18	229
2020	EC-02	42	25	21	4	8	67	13	24
2020	EC-03	6	39	28	17	11	44	28	18
2020	EC-04	37	23	27	13	0	60	13	30
2020	EC-05	31	25	33	11	0	56	11	36
2020	EC-06	36	31	15	10	8	67	18	72
2020	EC-07	23	28	21	14	14	51	28	43

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	31	34	21	12	3	0	0	64	14	228
2020	EC-02	38	33	21	8	0	0	0	71	8	24
2020	EC-03	33	33	11	17	6	0	0	67	22	18
2020	EC-04	30	43	20	7	0	0	0	73	7	30
2020	EC-05	31	40	17	9	3	0	0	71	11	35
2020	EC-06	32	35	17	14	3	0	0	67	17	72
2020	EC-07	26	21	33	16	5	0	0	47	21	43
2019	EC	27	31	22	13	7	0	1	58	20	143
2019	EC-02	31	31	15	15	8	0	0	62	23	13
2019	EC-04	27	36	27	0	9	0	0	64	9	11
2019	EC-05	24	44	20	8	4	0	0	68	12	25
2019	EC-06	21	27	25	18	7	0	2	49	25	56
2019	EC-07	32	29	18	14	7	0	0	61	21	28
2018	EC	31	27	18	12	11	1	0	59	23	100
2018	EC-02	50	17	25	8	0	0	0	67	8	12
2018	EC-05	18	18	27	18	18	0	0	36	36	11
2018	EC-06	34	32	12	15	5	2	0	68	20	41
2018	EC-07	30	22	13	9	26	0	0	52	35	23
2017	EC	28	28	21	14	10	0	0	56	24	82
2017	EC-05	19	10	48	10	14	0	0	29	24	10
2017	EC-06	36	29	12	15	8	0	0	65	23	37
2017	EC-07	14	42	24	0	21	0	0	56	21	14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	48	24	19	4	4	3	74	7	226
2020	EC-02	38	42	21	0	0	0	79	0	24
2020	EC-03	44	17	17	17	6	0	61	22	18
2020	EC-04	50	13	27	7	3	0	63	10	30
2020	EC-05	50	28	17	0	3	3	80	3	36
2020	EC-06	51	26	11	1	3	7	83	5	70
2020	EC-07	50	19	21	5	5	0	69	10	42
2019	EC	46	26	15	7	6	1	72	13	144
2019	EC-02	69	8	15	8	0	0	77	8	13
2019	EC-04	55	27	9	0	9	0	82	9	11
2019	EC-05	52	24	16	0	8	0	76	8	25
2019	EC-06	38	38	14	7	2	2	76	9	56
2019	EC-07	36	18	21	14	11	0	54	25	28
2018	EC	49	21	13	12	5	0	70	17	100
2018	EC-02	50	17	25	0	8	0	67	8	12
2018	EC-05	36	36	9	9	9	0	73	18	11
2018	EC-06	61	17	5	15	2	0	78	17	41
2018	EC-07	30	30	17	13	9	0	61	22	23
2017	EC	51	26	11	5	5	1	78	11	82
2017	EC-05	48	19	10	14	10	0	67	24	10
2017	EC-06	51	31	8	5	3	3	84	8	37
2017	EC-07	42	7	34	0	17	0	49	17	14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	20	42	25	7	5	0	62	12	230
2020	EC-02	21	42	38	0	0	0	63	0	24
2020	EC-03	28	22	28	17	6	0	50	22	18
2020	EC-04	17	47	20	7	10	0	63	17	30
2020	EC-05	19	58	17	6	0	0	78	6	36
2020	EC-06	24	33	31	4	7	1	58	11	72
2020	EC-07	18	45	18	11	7	0	64	18	44

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	71	15	5	3	1	4	90	5	229
2020	EC-02	75	25	0	0	0	0	100	0	24
2020	EC-03	67	11	11	11	0	0	78	11	18
2020	EC-04	69	14	14	0	0	3	86	0	29
2020	EC-05	61	25	3	3	3	6	91	6	36
2020	EC-06	76	11	3	1	3	6	93	4	72
2020	EC-07	77	14	2	2	0	5	95	2	44
2019	EC	72	9	6	3	3	7	87	6	144
2019	EC-02	85	8	8	0	0	0	92	0	13
2019	EC-04	73	9	0	0	0	18	100	0	11
2019	EC-05	84	4	4	0	0	8	96	0	25
2019	EC-06	66	13	9	4	2	7	85	6	56
2019	EC-07	64	7	7	7	7	7	77	15	28
2018	EC	72	12	6	5	1	4	88	6	100
2018	EC-02	100	0	0	0	0	0	100	0	12
2018	EC-05	73	27	0	0	0	0	100	0	11
2018	EC-06	71	10	12	2	0	5	85	3	41
2018	EC-07	65	9	4	9	4	9	81	14	23

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	85	7	3	1	1	1	2	95	2	230
2020	EC-02	92	4	0	0	0	0	4	100	0	24
2020	EC-03	78	11	11	0	0	0	0	89	0	18
2020	EC-04	77	13	0	3	7	0	0	90	10	30
2020	EC-05	81	8	3	3	0	3	3	94	3	36
2020	EC-06	89	3	4	0	0	1	3	96	0	72
2020	EC-07	89	7	0	0	2	0	2	98	2	44
2019	EC	71	12	5	6	5	1	1	84	11	143
2019	EC-02	69	8	0	8	15	0	0	77	23	13
2019	EC-04	82	0	0	0	9	0	9	90	10	11
2019	EC-05	68	20	0	4	8	0	0	88	12	25
2019	EC-06	65	18	7	5	0	2	2	87	6	55
2019	EC-07	75	4	11	7	4	0	0	79	11	28
2018	EC	68	15	5	3	7	1	1	85	10	99
2018	EC-02	83	8	8	0	0	0	0	92	0	12
2018	EC-05	64	36	0	0	0	0	0	100	0	11
2018	EC-06	70	10	0	8	10	0	3	82	18	40
2018	EC-07	65	17	9	0	9	0	0	83	9	23
2017	EC	69	17	2	6	5	0	1	87	11	82
2017	EC-05	67	24	0	10	0	0	0	90	10	10
2017	EC-06	70	12	3	5	8	0	2	84	13	37
2017	EC-07	62	21	0	7	10	0	0	83	17	14

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	78	13	4	0	2	2	94	2	229
2020	EC-02	88	0	13	0	0	0	88	0	24
2020	EC-03	83	11	6	0	0	0	94	0	18
2020	EC-04	80	7	3	0	7	3	90	7	30
2020	EC-05	78	14	6	0	0	3	94	0	36
2020	EC-06	77	17	3	0	0	3	97	0	71
2020	EC-07	73	20	2	0	2	2	95	2	44
2019	EC	59	24	9	2	4	1	84	6	143
2019	EC-02	54	31	8	8	0	0	85	8	13
2019	EC-04	90	0	0	0	0	10	100	0	10
2019	EC-05	60	32	4	0	4	0	92	4	25
2019	EC-06	52	23	14	4	5	2	76	9	56
2019	EC-07	57	29	11	0	4	0	86	4	28
2018	EC	56	25	10	8	1	0	80	9	97
2018	EC-02	83	8	8	0	0	0	92	0	12
2018	EC-05	55	36	0	9	0	0	91	9	11
2018	EC-06	53	25	13	10	0	0	78	10	40
2018	EC-07	50	32	5	9	5	0	82	14	22
2017	EC	56	25	10	6	2	0	81	9	82
2017	EC-05	81	10	10	0	0	0	90	0	10
2017	EC-06	57	26	8	9	0	0	83	9	37
2017	EC-07	38	42	14	0	7	0	79	7	14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	73	13	4	3	4	1	88	8	230
2020	EC-02	92	0	4	4	0	0	92	4	24
2020	EC-03	67	22	6	0	6	0	89	6	18
2020	EC-04	67	13	3	7	10	0	80	17	30
2020	EC-05	72	11	8	6	0	3	86	6	36
2020	EC-06	75	13	3	4	4	1	89	8	72
2020	EC-07	73	18	5	0	2	2	93	2	44
2019	EC	45	29	14	4	8	1	74	12	143
2019	EC-02	54	15	8	8	15	0	69	23	13
2019	EC-04	55	9	0	18	18	0	64	36	11
2019	EC-05	44	32	8	4	12	0	76	16	25
2019	EC-06	39	34	23	2	2	0	73	4	56
2019	EC-07	46	29	11	4	11	0	75	14	28
2018	EC	40	24	13	15	9	0	64	24	96
2018	EC-02	42	42	17	0	0	0	83	0	12
2018	EC-05	27	55	0	18	0	0	82	18	11
2018	EC-06	38	20	15	18	10	0	58	28	40
2018	EC-07	48	10	14	14	14	0	57	29	21
2017	EC	53	21	15	6	5	0	74	11	82
2017	EC-05	48	24	19	10	0	0	71	10	10
2017	EC-06	52	25	13	5	5	0	76	10	37
2017	EC-07	41	27	14	7	10	0	69	17	14

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	69	10	3	1	1	16	94	3	229
2020	EC-02	71	0	0	0	0	29	100	0	24
2020	EC-03	67	0	0	0	0	33	100	0	18
2020	EC-04	73	0	0	0	3	23	96	4	30
2020	EC-05	72	6	0	0	0	22	100	0	36
2020	EC-06	75	7	7	1	0	10	91	2	72
2020	EC-07	57	34	5	2	2	0	91	5	44
2019	EC	53	18	8	1	1	19	88	3	143
2019	EC-02	62	8	0	0	0	31	100	0	13
2019	EC-04	73	0	0	0	0	27	100	0	11
2019	EC-05	56	12	4	0	0	28	94	0	25
2019	EC-06	51	24	7	0	0	18	91	0	55
2019	EC-07	43	29	18	4	4	4	74	7	28
2018	EC	52	14	5	4	1	24	86	7	97
2018	EC-02	75	0	0	0	0	25	100	0	12
2018	EC-05	36	9	0	0	0	55	100	0	11
2018	EC-06	60	15	3	3	0	20	94	3	40
2018	EC-07	36	32	18	9	5	0	68	14	22
2017	EC	58	10	5	5	1	21	86	8	82
2017	EC-05	71	0	0	0	0	29	100	0	10
2017	EC-06	54	14	8	0	0	24	90	0	37
2017	EC-07	41	21	0	31	8	0	62	38	14

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	73	14	7	3	0	0	3	90	3	230
2020	EC-02	83	0	13	4	0	0	0	83	4	24
2020	EC-03	78	11	6	0	0	0	6	94	0	18
2020	EC-04	73	10	10	0	0	0	7	89	0	30
2020	EC-05	75	17	6	0	0	0	3	94	0	36
2020	EC-06	67	22	6	3	0	0	3	91	3	72
2020	EC-07	75	14	2	5	2	0	2	91	7	44
2019	EC	69	17	5	1	3	0	4	91	4	144
2019	EC-02	77	8	0	0	0	0	15	100	0	13
2019	EC-04	73	0	0	0	9	0	18	89	11	11
2019	EC-05	80	20	0	0	0	0	0	100	0	25
2019	EC-06	64	23	7	2	2	0	2	89	4	56
2019	EC-07	79	14	4	0	4	0	0	93	4	28
2018	EC	71	14	4	1	0	1	9	94	1	95
2018	EC-02	83	8	0	8	0	0	0	92	8	12
2018	EC-05	64	18	0	0	0	0	18	100	0	11
2018	EC-06	69	15	5	0	0	0	10	94	0	39
2018	EC-07	71	14	10	0	0	0	5	90	0	21
2017	EC	70	18	7	1	0	0	5	92	1	82
2017	EC-05	71	10	10	10	0	0	0	81	10	10
2017	EC-06	67	22	5	0	0	0	5	94	0	37
2017	EC-07	58	28	7	0	0	0	7	93	0	14

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	78	10	6	1	3	2	90	4	229
2020	EC-02	92	4	0	4	0	0	96	4	24
2020	EC-03	44	33	11	0	6	6	82	6	18
2020	EC-04	77	10	7	0	7	0	87	7	30
2020	EC-05	81	14	6	0	0	0	94	0	36
2020	EC-06	85	7	3	1	3	1	93	4	71
2020	EC-07	77	7	9	0	5	2	86	5	44
2019	EC	82	9	3	3	1	2	93	4	144
2019	EC-02	62	8	8	8	8	8	75	17	13
2019	EC-04	91	0	9	0	0	0	91	0	11
2019	EC-05	88	4	4	0	4	0	92	4	25
2019	EC-06	79	14	0	4	0	4	96	4	56
2019	EC-07	89	7	4	0	0	0	96	0	28
2018	EC	82	11	1	0	2	3	97	2	97
2018	EC-02	92	8	0	0	0	0	100	0	12
2018	EC-05	100	0	0	0	0	0	100	0	11
2018	EC-06	80	18	3	0	0	0	98	0	40
2018	EC-07	86	0	0	0	9	5	90	10	22
2017	EC	69	18	6	1	3	3	90	5	82
2017	EC-05	62	10	19	0	0	10	79	0	10
2017	EC-06	73	20	5	0	0	3	95	0	37
2017	EC-07	76	14	0	0	10	0	90	10	14

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	44	27	18	5	3	2	73	9	229
2020	EC-02	50	25	17	4	4	0	75	8	24
2020	EC-03	35	35	24	6	0	0	71	6	17
2020	EC-04	57	7	17	10	7	3	66	17	30
2020	EC-05	28	36	25	6	3	3	66	9	36
2020	EC-06	47	31	14	4	1	3	80	6	72
2020	EC-07	48	27	14	5	5	2	77	9	44
2019	EC	53	25	13	4	3	2	80	7	143
2019	EC-02	62	8	23	8	0	0	69	8	13
2019	EC-04	64	18	9	9	0	0	82	9	11
2019	EC-05	36	56	0	4	4	0	92	8	25
2019	EC-06	48	21	20	4	2	5	74	6	56
2019	EC-07	70	22	4	0	4	0	93	4	27
2018	EC	55	21	14	7	1	2	77	8	97
2018	EC-02	50	17	17	17	0	0	67	17	12
2018	EC-05	55	27	9	0	9	0	82	9	11
2018	EC-06	50	28	13	10	0	0	78	10	40
2018	EC-07	64	9	18	5	0	5	76	5	22
2017	EC	49	28	14	4	3	1	79	7	82
2017	EC-05	62	29	0	0	10	0	90	10	10
2017	EC-06	50	26	21	0	0	3	79	0	37
2017	EC-07	34	49	7	0	10	0	83	10	14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	26	42	23	6	3	68	9	230
2020	EC-02	38	38	17	8	0	75	8	24
2020	EC-03	28	22	28	11	11	50	22	18
2020	EC-04	30	40	23	3	3	70	7	30
2020	EC-05	19	47	22	11	0	67	11	36
2020	EC-06	25	44	22	6	3	69	8	72
2020	EC-07	25	45	23	2	5	70	7	44

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	9	32	43	12	3	41	16	229
2020	EC-02	4	63	29	4	0	67	4	24
2020	EC-03	17	22	50	11	0	39	11	18
2020	EC-04	10	33	37	13	7	43	20	30
2020	EC-05	14	37	40	9	0	51	9	35
2020	EC-06	11	26	50	10	3	38	13	72
2020	EC-07	2	23	41	25	9	25	34	44
2019	EC	8	29	41	22	0	37	22	143
2019	EC-02	15	38	23	23	0	54	23	13
2019	EC-04	27	27	27	18	0	55	18	11
2019	EC-05	16	32	40	12	0	48	12	25
2019	EC-06	2	29	52	18	0	30	18	56
2019	EC-07	4	22	33	41	0	26	41	27
2018	EC	6	27	43	18	5	33	23	99
2018	EC-02	25	50	17	8	0	75	8	12
2018	EC-05	0	27	55	9	9	27	18	11
2018	EC-06	8	25	45	20	3	33	23	40
2018	EC-07	0	17	48	22	13	17	35	23
2017	EC	5	29	40	15	11	34	26	82
2017	EC-05	10	29	24	19	19	38	38	10
2017	EC-06	3	32	49	10	5	35	16	37
2017	EC-07	0	27	14	35	24	27	59	14

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	11	19	39	23	7	30	30	227
2020	EC-02	0	17	39	39	4	43	17	23
2020	EC-03	18	0	35	35	12	47	18	17
2020	EC-04	10	13	47	17	13	30	23	30
2020	EC-05	3	19	39	28	11	39	22	36
2020	EC-06	11	21	38	24	6	30	32	71
2020	EC-07	23	27	34	14	2	16	50	44
2019	EC	8	26	43	20	3	23	34	143
2019	EC-02	8	15	46	23	8	31	23	13
2019	EC-04	9	9	36	27	18	45	18	11
2019	EC-05	4	20	52	20	4	24	24	25
2019	EC-06	5	33	40	22	0	22	38	55
2019	EC-07	18	29	43	7	4	11	46	28
2018	EC	10	29	44	11	6	17	39	100
2018	EC-02	0	33	42	8	17	25	33	12
2018	EC-05	9	0	73	9	9	18	9	11
2018	EC-06	7	29	44	15	5	20	37	41
2018	EC-07	17	35	39	4	4	9	52	23
2017	EC	9	26	45	12	8	20	35	82
2017	EC-05	19	19	33	0	29	29	38	10
2017	EC-06	3	26	49	14	8	22	29	37
2017	EC-07	17	42	41	0	0	0	59	14

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	26	45	15	7	3	5	74	11	230
2020	EC-02	33	33	17	8	0	8	73	9	24
2020	EC-03	22	39	17	17	6	0	61	22	18
2020	EC-04	23	43	17	3	7	7	71	11	30
2020	EC-05	31	39	8	11	3	8	76	15	36
2020	EC-06	24	46	19	6	3	3	71	9	72
2020	EC-07	25	61	9	2	0	2	88	2	44
2019	EC	9	48	16	19	6	3	59	25	144
2019	EC-02	8	62	0	23	8	0	69	31	13
2019	EC-04	9	27	18	9	27	9	40	40	11
2019	EC-05	12	64	12	8	4	0	76	12	25
2019	EC-06	9	52	20	14	2	4	63	17	56
2019	EC-07	7	36	14	36	7	0	43	43	28
2018	EC	18	40	17	14	6	4	61	21	99
2018	EC-02	33	33	8	8	8	8	73	18	12
2018	EC-05	36	27	18	18	0	0	64	18	11
2018	EC-06	15	43	23	10	5	5	61	16	40
2018	EC-07	9	52	13	17	9	0	61	26	23
2017	EC	19	46	16	7	9	4	67	16	82
2017	EC-05	10	38	19	14	10	10	53	26	10
2017	EC-06	21	45	23	3	5	3	68	8	37
2017	EC-07	14	42	7	14	17	7	60	33	14

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	28	34	16	12	3	6	0	67	17	229
2020	EC-02	25	42	17	13	0	4	0	70	13	24
2020	EC-03	33	33	11	17	6	0	0	67	22	18
2020	EC-04	13	47	10	10	7	10	3	69	19	30
2020	EC-05	31	40	6	11	3	9	0	78	16	35
2020	EC-06	32	29	19	14	3	3	0	63	17	72
2020	EC-07	32	25	23	11	2	7	0	61	15	44

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	30	7	11	12	1	0	69	24	228
2020	EC-02	38	38	8	4	8	4	0	78	13	24
2020	EC-03	39	22	6	28	6	0	0	61	33	18
2020	EC-04	30	33	0	20	13	3	0	66	34	30
2020	EC-05	44	25	11	8	11	0	0	69	19	36
2020	EC-06	41	31	7	8	11	0	1	73	20	71
2020	EC-07	37	33	7	9	14	0	0	70	23	43

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	50	28	12	4	3	3	0	80	8	230
2020	EC-02	38	46	8	4	0	4	0	87	4	24
2020	EC-03	50	11	22	11	6	0	0	61	17	18
2020	EC-04	37	37	10	0	7	10	0	81	7	30
2020	EC-05	56	28	8	3	3	3	0	86	6	36
2020	EC-06	58	22	10	4	1	3	1	84	6	72
2020	EC-07	48	32	14	5	2	0	0	80	7	44

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	33	34	14	11	4	3	0	70	16	229
2020	EC-02	38	38	8	8	4	4	0	78	13	24
2020	EC-03	39	39	0	11	6	6	0	82	18	18
2020	EC-04	30	37	10	10	3	10	0	74	15	30
2020	EC-05	36	36	14	11	3	0	0	72	14	36
2020	EC-06	32	32	20	11	4	0	0	65	15	71
2020	EC-07	32	34	14	14	5	2	0	67	19	44
2019	EC	6	33	22	27	13	0	0	38	40	144
2019	EC-02	8	23	23	23	23	0	0	31	46	13
2019	EC-04	0	36	18	27	18	0	0	36	45	11
2019	EC-05	8	44	16	24	8	0	0	52	32	25
2019	EC-06	4	29	30	32	5	0	0	32	38	56
2019	EC-07	7	32	11	21	29	0	0	39	50	28
2018	EC	15	21	16	25	18	3	1	38	45	99
2018	EC-02	42	8	17	8	17	8	0	55	27	12
2018	EC-05	9	36	9	36	9	0	0	45	45	11
2018	EC-06	10	28	23	20	15	3	3	39	37	40
2018	EC-07	13	17	13	35	22	0	0	30	57	23
2017	EC	9	27	17	20	25	2	0	36	46	82
2017	EC-05	0	29	10	10	52	0	0	29	62	10
2017	EC-06	3	26	26	18	25	3	0	30	44	37
2017	EC-07	7	21	7	27	31	7	0	30	62	14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	37	47	10	5	2	0	83	7	230
2020	EC-02	38	54	0	8	0	0	92	8	24
2020	EC-03	33	50	11	6	0	0	83	6	18
2020	EC-04	37	50	7	3	3	0	87	7	30
2020	EC-05	44	36	8	11	0	0	81	11	36
2020	EC-06	33	46	13	4	3	1	80	7	72
2020	EC-07	39	48	9	2	2	0	86	5	44

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	28	45	9	13	3	1	74	16	227
2020	EC-02	42	42	4	13	0	0	83	13	24
2020	EC-03	22	50	0	28	0	0	72	28	18
2020	EC-04	23	57	3	3	13	0	80	17	30
2020	EC-05	37	34	11	17	0	0	71	17	35
2020	EC-06	23	44	14	15	3	1	67	19	71
2020	EC-07	30	49	9	7	2	2	81	10	43

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	29	37	20	12	1	1	67	13	230
2020	EC-02	42	29	21	8	0	0	71	8	24
2020	EC-03	22	50	22	6	0	0	72	6	18
2020	EC-04	20	37	20	17	3	3	59	21	30
2020	EC-05	33	33	17	17	0	0	67	17	36
2020	EC-06	31	35	21	13	0	1	66	13	72
2020	EC-07	27	41	20	9	2	0	68	11	44

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	50	34	9	4	1	1	1	86	5	228
2020	EC-02	50	42	4	4	0	0	0	92	4	24
2020	EC-03	44	44	6	6	0	0	0	89	6	18
2020	EC-04	37	40	7	10	3	0	3	79	14	30
2020	EC-05	62	26	9	0	0	3	0	91	0	34
2020	EC-06	54	28	13	3	0	3	0	84	3	72
2020	EC-07	45	41	7	2	2	0	2	88	5	44

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	70	14	4	2	0	9	93	2	230
2020	EC-02	75	13	4	0	0	8	95	0	24
2020	EC-03	61	11	11	11	0	6	76	12	18
2020	EC-04	57	13	3	3	0	23	91	4	30
2020	EC-05	75	19	0	0	3	3	97	3	36
2020	EC-06	71	14	6	1	0	8	92	2	72
2020	EC-07	82	14	5	0	0	0	95	0	44

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	44	34	7	8	1	4	82	10	230
2020	EC-02	54	17	4	17	0	8	77	18	24
2020	EC-03	39	39	0	17	6	0	78	22	18
2020	EC-04	30	43	10	13	0	3	76	14	30
2020	EC-05	47	33	8	8	0	3	83	9	36
2020	EC-06	49	31	10	4	3	4	83	7	72
2020	EC-07	45	43	5	2	0	5	93	2	44

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	57	24	8	6	4	0	0	82	10	229
2020	EC-02	50	33	8	4	0	0	4	87	4	24
2020	EC-03	56	17	11	11	6	0	0	72	17	18
2020	EC-04	37	43	7	10	3	0	0	80	13	30
2020	EC-05	64	19	11	3	3	0	0	83	6	36
2020	EC-06	58	28	6	6	3	0	0	86	8	71
2020	EC-07	70	11	7	5	5	2	0	84	9	44

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	57	28	9	3	0	1	1	88	4	229
2020	EC-02	63	25	4	4	0	4	0	91	4	24
2020	EC-03	50	17	28	6	0	0	0	67	6	18
2020	EC-04	43	40	13	0	3	0	0	83	3	30
2020	EC-05	63	23	3	6	0	3	3	91	6	35
2020	EC-06	54	33	8	3	0	1	0	89	3	72
2020	EC-07	68	25	5	2	0	0	0	93	2	44

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	17	48	10	19	5	0	66	24	58
2020	EC-06	19	31	13	38	0	0	50	38	16
2020	EC-07	18	54	10	13	5	0	72	18	39
2019	EC	15	35	12	18	12	9	55	32	34

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	93	7	57
2020	EC-06	88	13	16
2020	EC-07	95	5	38

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	19	36	11	23	11	55	34	53
2020	EC-06	14	29	7	21	29	43	50	14
2020	EC-07	22	33	14	25	6	56	31	36

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	8	92	228
2020	EC-02	8	92	24
2020	EC-03	0	100	18
2020	EC-04	10	90	30
2020	EC-05	11	89	35
2020	EC-06	6	94	71
2020	EC-07	9	91	44

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	12	88	228
2020	EC-02	8	92	24
2020	EC-03	0	100	18
2020	EC-04	7	93	30
2020	EC-05	26	74	35
2020	EC-06	13	87	71
2020	EC-07	7	93	44
2019	EC	13	88	144
2019	EC-02	0	100	13
2019	EC-04	0	100	11
2019	EC-05	16	84	25
2019	EC-06	13	88	56
2019	EC-07	14	86	28
2017	EC	24	76	82
2017	EC-06	24	76	37
2014	EC	17	83	91
2014	EC-04	0	100	12
2014	EC-06	24	76	38

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	50	50	28

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	71	29	28
2019	EC	59	41	17
2017	EC	62	38	20
2014	EC	81	19	16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	50	15	10	15	10	0	65	25	20
2019	EC	50	20	0	10	10	10	78	22	10
2017	EC	38	8	15	31	8	0	46	38	13
2014	EC	46	38	0	0	15	0	85	15	13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	54	28	7	5	2	1	2	85	8	229
2020	EC-02	67	17	8	4	0	0	4	87	4	24
2020	EC-03	56	22	6	11	0	0	6	82	12	18
2020	EC-04	43	37	10	0	3	0	7	86	4	30
2020	EC-05	60	29	6	6	0	0	0	89	6	35
2020	EC-06	61	25	6	3	4	1	0	87	7	72
2020	EC-07	43	36	7	9	0	5	0	83	10	44

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	51	33	14	2	39	61	230
2020	EC-02	38	46	13	4	55	45	24
2020	EC-03	61	33	6	0	35	65	18
2020	EC-04	73	13	10	3	15	85	30
2020	EC-05	58	31	11	0	34	66	36
2020	EC-06	53	35	10	3	40	60	72
2020	EC-07	34	39	27	0	53	47	44

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	36	64	118
2020	EC-04	18	82	22
2020	EC-05	10	90	21
2020	EC-06	50	50	38
2020	EC-07	13	87	15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	5	21	13	22	34	2	3	27	59	117
2020	EC-04	0	14	10	24	43	5	5	16	74	21
2020	EC-05	5	0	24	24	43	0	5	5	70	21
2020	EC-06	5	29	21	16	26	0	3	35	43	38
2020	EC-07	0	27	0	20	47	7	0	29	71	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	4	14	10	20	41	1	9	21	68	118
2020	EC-04	0	18	9	27	41	0	5	19	71	22
2020	EC-05	0	0	19	19	57	0	5	0	80	21
2020	EC-06	8	18	5	18	32	0	18	32	61	38
2020	EC-07	0	7	7	13	53	7	13	8	83	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	34	22	14	12	11	1	6	60	25	229
2020	EC-02	63	17	8	0	4	0	8	86	5	24
2020	EC-03	22	17	11	17	6	6	22	54	31	18
2020	EC-04	23	27	17	13	13	0	7	54	29	30
2020	EC-05	33	25	14	11	14	0	3	60	26	36
2020	EC-06	38	17	14	14	14	1	3	57	29	72
2020	EC-07	30	28	14	14	7	0	7	63	23	43
2019	EC	32	21	13	12	17	1	4	56	31	140
2019	EC-02	62	8	8	0	8	8	8	82	9	13
2019	EC-04	30	40	10	0	10	0	10	78	11	10
2019	EC-05	16	16	20	32	12	0	4	33	46	25
2019	EC-06	31	20	17	13	19	0	0	52	31	54
2019	EC-07	32	29	7	7	21	0	4	63	30	28
2018	EC	31	18	15	18	9	2	6	54	30	99
2018	EC-02	25	8	17	33	8	0	8	36	45	12
2018	EC-05	27	45	9	18	0	0	0	73	18	11
2018	EC-06	34	15	15	15	12	2	7	54	30	41
2018	EC-07	41	5	18	18	9	5	5	50	30	22

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - EC

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment