2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	47	6	15	6	0	74	20	7399
2020	Term	49	40	2	7	1	1	89	9	268
2020	Casual	49	38	3	5	4	0	87	10	106
2020	Student	53	36	4	5	2	0	90	7	105

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	71	20	4	2	2	0	1	92	4	7375
2020	Term	86	9	2	0	2	1	1	96	2	268
2020	Casual	85	10	2	1	2	0	0	95	2	107
2020	Student	89	8	1	2	1	0	0	96	3	105
2017	Indeterminate (permanent)	61	25	6	4	2	1	1	88	6	6735
2017	Seasonal	75	17	8	0	0	0	0	92	0	12
2017	Term	70	22	7	0	1	0	0	92	1	107
2017	Casual	71	21	2	4	2	0	0	93	5	56
2017	Student	89	9	1	0	0	0	0	98	1	243
2014	Indeterminate (permanent)	61	25	6	4	2	1	1	88	6	8833
2014	Seasonal	64	21	5	0	11	0	0	85	11	19
2014	Term	73	22	3	2	1	0	0	95	2	151
2014	Casual	77	18	1	1	3	0	0	94	4	69
2014	Student	83	12	2	0	1	0	0	96	2	203

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	38	9	13	7	0	71	20	7375
2020	Term	54	28	6	10	1	0	82	12	267
2020	Casual	57	30	3	6	3	1	88	9	107
2020	Student	52	28	5	13	1	1	81	14	105
2019	Indeterminate (permanent)	28	35	9	17	11	0	63	28	6510
2019	Term	57	30	5	5	3	1	87	8	203
2019	Student	58	27	6	7	2	0	85	9	354
2017	Indeterminate (permanent)	23	34	10	18	15	0	57	33	6747
2017	Seasonal	16	16	17	34	17	0	33	50	12
2017	Term	45	31	12	9	4	0	76	13	106
2017	Casual	41	36	9	7	7	0	77	14	56
2017	Student	62	29	2	7	0	0	91	7	243
2014	Indeterminate (permanent)	26	34	9	17	14	0	60	31	8831
2014	Seasonal	6	38	22	17	17	0	44	34	18
2014	Term	47	31	8	11	3	0	78	13	152
2014	Casual	57	23	7	8	6	0	80	13	69
2014	Student	47	36	5	6	5	1	83	11	203

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	38	13	18	8	0	0	60	27	7355
2020	Term	39	33	10	14	4	0	0	72	18	266
2020	Casual	39	31	18	6	3	0	3	72	9	107
2020	Student	40	34	13	10	3	0	0	74	13	104
2019	Indeterminate (permanent)	15	37	14	21	12	0	0	52	34	6498
2019	Term	35	34	13	12	6	0	0	69	18	205
2019	Student	40	39	8	10	4	0	0	79	14	353
2018	Indeterminate (permanent)	11	40	12	22	14	0	0	52	36	5872
2018	Term	21	42	15	13	8	0	1	63	21	130
2018	Casual	28	35	16	8	11	1	1	64	19	81
2018	Student	32	50	7	7	2	0	1	83	9	161
2017	Indeterminate (permanent)	10	32	13	24	21	0	0	42	45	6750
2017	Seasonal	16	33	8	42	0	0	0	50	42	12
2017	Term	22	38	21	15	5	0	0	59	20	107
2017	Casual	24	34	16	15	11	0	0	58	26	56
2017	Student	43	39	9	7	2	0	0	82	9	243
2014	Indeterminate (permanent)	11	32	14	23	19	0	0	44	43	8835
2014	Seasonal	16	36	11	16	21	0	0	52	37	19
2014	Term	25	36	13	16	7	1	1	62	24	152
2014	Casual	31	32	7	17	10	0	3	64	28	69
2014	Student	35	34	12	13	4	0	2	70	18	202

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	36	11	11	6	0	0	72	17	7339
2020	Term	57	23	11	6	2	0	1	80	8	266
2020	Casual	58	29	5	5	3	0	1	88	8	106
2020	Student	54	26	10	9	1	0	0	81	10	103
2019	Indeterminate (permanent)	29	37	12	14	8	0	0	66	22	6476
2019	Term	58	32	7	1	2	0	0	90	3	204
2019	Student	58	28	6	7	1	0	0	85	9	352
2017	Indeterminate (permanent)	25	39	11	15	10	0	0	64	24	6730
2017	Seasonal	16	42	17	17	8	0	0	58	25	12
2017	Term	46	35	9	8	3	0	0	81	10	106
2017	Casual	34	39	15	11	2	0	0	73	13	56
2017	Student	62	31	5	1	0	0	0	94	1	242
2014	Indeterminate (permanent)	27	38	12	13	8	0	0	66	21	8828
2014	Seasonal	21	53	10	16	0	0	0	74	16	19
2014	Term	46	40	5	7	2	1	0	86	9	152
2014	Casual	52	29	6	6	5	1	1	84	11	69
2014	Student	55	30	5	5	4	0	0	86	9	203

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	30	12	12	11	0	0	65	22	7368
2020	Term	63	20	10	5	2	0	0	84	7	266
2020	Casual	64	26	6	2	2	0	0	90	4	107
2020	Student	55	26	10	5	5	0	0	81	10	105
2019	Indeterminate (permanent)	29	33	12	13	13	0	0	61	27	6493
2019	Term	55	27	11	2	4	0	1	83	6	203
2019	Student	51	25	11	7	4	1	1	78	11	355
2018	Indeterminate (permanent)	27	33	14	14	12	0	0	59	26	5862
2018	Term	43	33	15	4	3	1	2	78	6	129
2018	Casual	46	39	4	3	4	1	3	89	7	81
2018	Student	51	29	14	3	3	1	0	81	5	160
2017	Indeterminate (permanent)	24	31	13	14	17	0	0	56	31	6747
2017	Seasonal	16	25	17	25	17	0	0	41	42	12
2017	Term	46	35	11	4	4	0	0	80	8	107
2017	Casual	49	24	14	10	2	0	1	74	12	56
2017	Student	53	25	10	4	4	2	2	82	8	242
2014	Indeterminate (permanent)	24	32	15	15	15	0	0	55	30	8833
2014	Seasonal	37	21	0	16	21	0	5	61	39	19
2014	Term	45	30	12	5	4	1	3	78	9	152
2014	Casual	51	32	12	1	2	3	0	85	3	69
2014	Student	45	27	11	6	7	0	3	75	13	202

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	37	13	10	7	0	0	69	17	7385
2020	Term	47	35	8	8	2	0	0	82	10	268
2020	Casual	58	32	6	1	2	0	1	91	3	107
2020	Student	42	36	9	10	3	1	0	79	13	105
2019	Indeterminate (permanent)	28	39	13	10	9	0	0	67	19	6527
2019	Term	40	37	10	9	3	0	0	77	13	204
2019	Student	40	35	12	7	6	0	0	75	13	355
2018	Indeterminate (permanent)	24	42	13	12	10	0	0	65	21	5831
2018	Term	38	37	16	4	5	0	0	74	9	130
2018	Casual	31	46	12	4	6	0	1	78	11	81
2018	Student	36	40	12	8	4	0	0	76	12	159
2017	Indeterminate (permanent)	23	42	13	12	10	0	0	65	22	6747
2017	Seasonal	25	67	0	0	8	0	0	92	8	12
2017	Term	41	38	9	9	3	0	0	79	11	107
2017	Casual	32	42	8	14	4	0	0	74	18	56
2017	Student	44	40	8	6	2	0	0	84	8	243
2014	Indeterminate (permanent)	25	43	13	11	9	0	0	67	20	8837
2014	Seasonal	42	27	21	11	0	0	0	68	11	19
2014	Term	36	43	7	7	7	0	0	79	14	152
2014	Casual	36	33	15	9	7	0	0	69	16	69
2014	Student	34	39	17	4	6	0	0	74	9	203

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	33	15	15	13	0	0	57	28	7381
2020	Term	51	30	7	9	2	0	0	81	12	267
2020	Casual	57	25	9	4	3	0	2	84	7	106
2020	Student	43	28	10	9	10	1	1	72	18	105
2019	Indeterminate (permanent)	18	32	16	18	16	0	0	50	34	6514
2019	Term	39	34	15	8	4	0	0	73	12	205
2019	Student	37	31	13	12	7	1	0	68	19	354
2018	Indeterminate (permanent)	15	29	17	19	20	0	0	43	39	5855
2018	Term	29	37	15	8	8	2	1	68	17	130
2018	Casual	30	42	16	5	3	1	3	76	8	81
2018	Student	30	40	16	11	4	0	0	70	14	161
2017	Indeterminate (permanent)	13	29	17	20	21	0	0	42	41	6744
2017	Seasonal	8	25	25	25	17	0	0	33	42	12
2017	Term	32	40	13	9	5	1	0	73	14	107
2017	Casual	34	34	18	7	7	0	0	68	14	56
2017	Student	41	39	10	5	4	0	0	81	9	243
2014	Indeterminate (permanent)	14	30	17	19	20	0	0	44	39	8836
2014	Seasonal	16	27	21	26	11	0	0	42	36	19
2014	Term	33	33	17	11	4	1	1	68	15	152
2014	Casual	34	40	7	12	7	0	0	74	19	69
2014	Student	33	29	17	11	8	0	0	63	19	203

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	39	14	12	7	0	66	19	7326
2020	Term	46	38	6	8	2	0	83	10	267
2020	Casual	48	38	8	3	3	0	86	5	105
2020	Student	39	39	11	8	3	0	78	10	105
2019	Indeterminate (permanent)	22	40	15	15	8	0	62	23	6485
2019	Term	44	37	10	8	2	0	80	10	205
2019	Student	36	37	13	11	3	0	73	15	350
2018	Indeterminate (permanent)	19	37	17	16	11	0	56	27	5869
2018	Term	30	43	16	6	5	0	73	12	130
2018	Casual	31	50	7	6	4	1	82	10	81
2018	Student	34	43	9	11	2	1	78	13	160
2017	Indeterminate (permanent)	17	39	17	16	11	0	56	27	6744
2017	Seasonal	16	42	8	25	0	8	64	27	12
2017	Term	34	39	13	11	3	0	74	14	107
2017	Casual	39	30	10	15	5	0	69	20	56
2017	Student	46	38	8	4	3	0	84	7	243

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	37	12	8	5	0	74	14	7354
2020	Term	58	28	9	2	2	1	88	3	268
2020	Casual	60	30	8	0	2	0	90	2	106
2020	Student	44	40	8	6	2	0	84	8	102
2019	Indeterminate (permanent)	30	39	14	10	7	0	69	18	6469
2019	Term	50	35	8	4	3	0	85	7	203
2019	Student	49	34	8	5	3	1	84	7	353
2018	Indeterminate (permanent)	28	41	13	10	7	0	70	17	5849
2018	Term	36	46	11	5	2	0	82	7	126
2018	Casual	54	34	7	3	2	0	88	5	81
2018	Student	47	42	6	4	1	0	89	6	161
2017	Indeterminate (permanent)	24	39	15	11	10	1	64	21	6739
2017	Seasonal	33	50	17	0	0	0	83	0	12
2017	Term	46	37	3	10	3	0	84	13	107
2017	Casual	45	27	10	15	4	0	71	19	56
2017	Student	55	33	3	6	3	0	88	9	243
2014	Indeterminate (permanent)	26	38	15	11	9	1	65	20	8833
2014	Seasonal	15	64	11	5	5	0	79	11	19
2014	Term	45	36	11	6	1	1	81	7	152
2014	Casual	45	36	12	4	3	0	81	7	69
2014	Student	41	36	11	5	6	0	78	11	203

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	33	15	14	14	0	0	58	27	7365
2020	Term	50	29	9	9	3	0	0	79	12	266
2020	Casual	57	27	9	4	3	0	0	84	7	106
2020	Student	43	30	7	10	10	0	0	73	20	105
2019	Indeterminate (permanent)	21	31	16	16	16	0	0	52	32	6490
2019	Term	41	32	14	9	4	0	0	73	13	205
2019	Student	34	33	15	12	7	0	0	67	18	353
2018	Indeterminate (permanent)	16	31	16	18	19	0	0	47	37	5830
2018	Term	33	38	16	9	5	0	0	71	14	127
2018	Casual	31	43	13	9	1	1	1	76	10	81
2018	Student	29	46	10	12	3	0	0	76	14	160
2017	Indeterminate (permanent)	14	29	17	18	22	0	0	44	40	6749
2017	Seasonal	16	8	16	42	17	0	0	25	59	12
2017	Term	31	38	16	7	7	1	0	70	14	107
2017	Casual	40	30	13	7	9	0	0	70	16	56
2017	Student	44	35	10	6	5	0	0	79	11	243

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	33	10	5	4	0	0	81	8	7327
2020	Term	59	27	10	3	1	0	0	86	4	267
2020	Casual	68	22	7	1	2	0	1	90	3	106
2020	Student	48	38	10	4	1	0	0	86	5	104
2019	Indeterminate (permanent)	46	34	11	5	4	0	0	80	9	6458
2019	Term	50	34	7	6	1	1	0	85	8	203
2019	Student	51	32	10	4	2	0	0	84	6	354
2018	Indeterminate (permanent)	44	36	10	6	4	0	0	81	9	5804
2018	Term	46	36	12	4	2	0	0	82	6	127
2018	Casual	44	32	17	4	1	1	0	77	6	81
2018	Student	49	39	10	2	1	0	0	88	3	160
2017	Indeterminate (permanent)	44	36	11	5	4	0	0	80	9	6722
2017	Seasonal	58	34	0	0	8	0	0	92	8	12
2017	Term	53	32	11	3	0	1	0	87	3	107
2017	Casual	48	31	15	4	2	0	0	80	6	56
2017	Student	59	29	7	4	1	0	0	88	5	242
2014	Indeterminate (permanent)	53	31	10	3	3	0	0	84	6	8829
2014	Seasonal	68	21	0	5	5	0	0	89	11	19
2014	Term	61	25	8	4	2	0	0	86	6	152
2014	Casual	54	33	6	6	2	0	0	87	7	69
2014	Student	56	30	9	3	1	0	0	86	5	203

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	35	14	13	12	0	0	61	25	7343
2020	Term	50	30	11	5	3	0	0	80	9	267
2020	Casual	50	34	10	1	3	0	2	87	3	106
2020	Student	30	32	16	9	11	1	1	63	20	105
2019	Indeterminate (permanent)	20	34	15	16	15	0	0	55	31	6493
2019	Term	34	39	12	9	5	0	1	73	14	204
2019	Student	32	33	16	12	7	1	1	65	19	354
2018	Indeterminate (permanent)	16	33	14	18	18	0	0	50	36	5827
2018	Term	29	38	14	14	5	0	0	67	19	126
2018	Casual	27	42	16	9	4	0	1	70	14	81
2018	Student	31	36	14	10	8	1	1	68	18	160
2017	Indeterminate (permanent)	15	34	14	19	18	0	0	49	36	6716
2017	Seasonal	0	33	42	8	17	0	0	33	25	12
2017	Term	32	36	18	7	6	1	1	69	13	107
2017	Casual	32	25	17	18	7	0	0	57	26	56
2017	Student	35	33	12	10	7	1	2	70	18	242
2014	Indeterminate (permanent)	14	34	15	18	19	0	0	48	37	8840
2014	Seasonal	5	48	11	21	11	0	5	56	33	19
2014	Term	23	47	14	11	5	0	1	70	16	152
2014	Casual	25	43	18	12	3	0	0	68	15	69
2014	Student	21	26	19	12	18	2	1	49	32	203

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	32	16	11	12	0	0	61	23	7370
2020	Term	52	29	10	5	3	0	0	81	9	268
2020	Casual	58	24	11	4	2	0	1	83	6	106
2020	Student	40	24	15	10	10	0	0	64	21	105
2019	Indeterminate (permanent)	23	30	17	15	14	0	0	54	29	6506
2019	Term	45	31	13	5	6	0	0	76	11	205
2019	Student	39	27	16	9	8	0	0	67	17	354
2018	Indeterminate (permanent)	19	30	17	16	18	0	0	50	33	5795
2018	Term	32	36	15	10	6	0	2	69	16	126
2018	Casual	36	45	8	5	5	0	1	82	10	80
2018	Student	29	39	14	12	6	0	0	68	18	161
2017	Indeterminate (permanent)	18	30	18	17	17	0	0	48	35	6718
2017	Seasonal	0	58	25	17	0	0	0	58	17	12
2017	Term	35	34	12	10	8	0	1	69	18	107
2017	Casual	40	23	13	18	4	2	0	64	22	56
2017	Student	45	28	14	7	4	0	2	75	11	242
2014	Indeterminate (permanent)	18	31	17	16	17	0	0	50	33	8832
2014	Seasonal	16	52	11	11	11	0	0	68	21	19
2014	Term	34	37	15	9	3	1	1	72	12	152
2014	Casual	36	35	13	10	3	1	1	73	14	69
2014	Student	32	26	15	15	11	0	1	59	26	203

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	39	16	12	7	0	0	65	19	7288
2020	Term	50	37	7	4	2	0	0	86	6	265
2020	Casual	56	31	9	1	1	0	2	89	2	106
2020	Student	48	29	15	4	3	1	0	78	7	104
2019	Indeterminate (permanent)	21	37	18	14	10	0	0	58	24	6412
2019	Term	45	34	12	6	2	0	1	79	8	200
2019	Student	42	34	14	6	2	1	0	77	8	354
2018	Indeterminate (permanent)	19	31	19	17	14	0	0	50	31	5821
2018	Term	34	38	15	8	4	1	0	73	12	126
2018	Casual	35	33	22	6	3	0	1	69	9	81
2018	Student	35	38	15	9	3	1	0	73	12	159
2017	Indeterminate (permanent)	17	33	18	18	14	0	0	50	32	6715
2017	Seasonal	16	33	42	8	0	0	0	50	8	12
2017	Term	36	35	15	9	4	1	0	72	13	107
2017	Casual	38	30	22	6	4	0	0	68	9	56
2017	Student	49	32	10	4	3	0	1	83	7	241
2014	Indeterminate (permanent)	18	34	19	15	13	0	0	52	29	8833
2014	Seasonal	37	42	11	5	5	0	0	79	11	19
2014	Term	35	39	14	7	5	0	1	74	12	152
2014	Casual	43	38	7	7	3	2	0	83	10	69
2014	Student	37	30	19	8	6	0	1	67	14	203

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	38	12	7	4	0	77	11	7384
2020	Term	55	31	8	6	1	0	86	6	267
2020	Casual	69	22	5	3	2	0	90	5	107
2020	Student	57	27	10	5	2	0	84	7	104
2019	Indeterminate (permanent)	34	39	13	8	5	0	74	13	6523
2019	Term	49	35	9	5	2	0	84	7	205
2019	Student	49	33	8	7	3	0	82	10	354
2018	Indeterminate (permanent)	30	41	14	9	5	0	72	14	5842
2018	Term	46	31	14	6	4	0	77	9	125
2018	Casual	39	42	12	4	3	0	81	7	81
2018	Student	43	39	11	5	3	0	81	8	160
2017	Indeterminate (permanent)	28	41	15	9	7	0	69	16	6710
2017	Seasonal	25	42	17	8	8	0	66	17	12
2017	Term	52	29	15	4	1	0	80	5	107
2017	Casual	41	36	10	7	4	2	79	11	56
2017	Student	53	34	8	3	1	1	87	4	242
2014	Indeterminate (permanent)	33	40	14	7	6	0	73	13	8837
2014	Seasonal	63	27	5	5	0	0	89	5	19
2014	Term	47	39	8	3	3	0	85	6	152
2014	Casual	47	36	6	6	6	0	83	11	69
2014	Student	45	37	11	5	2	0	82	7	203

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	34	16	7	5	0	1	72	12	7335
2020	Term	59	26	9	4	1	0	0	86	5	265
2020	Casual	58	34	5	2	1	0	1	93	3	106
2020	Student	75	20	5	0	0	0	0	95	0	105
2019	Indeterminate (permanent)	34	34	19	7	5	0	1	68	13	6478
2019	Term	57	25	14	1	2	0	0	83	3	205
2019	Student	70	24	5	0	0	0	2	95	0	353
2018	Indeterminate (permanent)	33	34	18	8	5	0	1	68	14	5868
2018	Term	52	31	11	2	2	1	1	84	5	129
2018	Casual	69	22	5	4	0	0	0	91	4	81
2018	Student	67	23	6	2	0	1	3	92	2	160
2017	Indeterminate (permanent)	34	35	17	7	4	0	2	71	12	6752
2017	Seasonal	50	17	25	0	0	0	8	73	0	12
2017	Term	49	32	11	3	2	0	4	84	5	107
2017	Casual	53	35	8	2	0	0	2	90	2	56
2017	Student	72	20	5	0	0	0	4	95	0	243
2014	Indeterminate (permanent)	31	34	20	8	5	0	1	66	14	8839
2014	Seasonal	36	58	5	0	0	0	0	95	0	19
2014	Term	53	26	15	5	1	0	1	80	6	152
2014	Casual	60	26	8	2	3	0	0	86	5	69
2014	Student	65	23	5	2	0	0	4	92	3	203

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	27	34	16	6	0	1	23	43	7389
2020	Term	8	15	28	30	18	1	0	48	24	268
2020	Casual	0	19	29	24	23	2	2	49	20	107
2020	Student	4	18	27	28	22	1	1	50	22	105
2019	Indeterminate (permanent)	17	30	32	14	6	1	1	20	47	6518
2019	Term	5	21	27	29	17	0	1	47	26	204
2019	Student	6	11	25	29	25	1	2	56	18	355
2018	Indeterminate (permanent)	19	31	31	12	4	1	1	17	52	5845
2018	Term	9	25	21	24	17	2	2	42	36	128
2018	Casual	3	14	35	22	19	1	7	44	18	80
2018	Student	6	13	24	29	24	1	2	55	20	156
2017	Indeterminate (permanent)	20	29	32	11	5	1	2	17	51	6722
2017	Seasonal	0	8	59	8	8	0	16	20	10	12
2017	Term	11	22	35	11	10	2	9	23	37	106
2017	Casual	7	19	29	24	14	3	3	41	28	56
2017	Student	3	11	28	24	23	3	8	52	16	243
2014	Indeterminate (permanent)	19	32	32	11	4	1	1	16	52	8827
2014	Seasonal	0	26	42	27	5	0	0	32	26	19
2014	Term	13	23	29	20	11	1	3	33	37	152
2014	Casual	9	17	28	21	15	0	10	40	29	69
2014	Student	9	14	26	26	15	2	6	45	26	203

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	17	22	28	21	10	1	1	31	40	7355
2020	Term	4	13	16	28	36	3	1	66	17	267
2020	Casual	3	7	16	27	38	5	4	71	11	107
2020	Student	10	5	15	27	41	0	3	70	15	105
2019	Indeterminate (permanent)	24	27	26	15	7	1	1	22	51	6507
2019	Term	9	13	24	22	25	4	2	51	23	204
2019	Student	5	10	18	25	36	4	3	65	16	354
2018	Indeterminate (permanent)	28	28	25	12	5	1	1	18	57	5827
2018	Term	10	21	26	14	21	6	1	38	34	127
2018	Casual	10	9	20	22	30	0	7	57	21	80
2018	Student	4	15	16	26	31	5	3	62	21	159
2017	Indeterminate (permanent)	27	28	26	11	5	1	2	17	57	6721
2017	Seasonal	8	25	25	17	8	0	16	30	40	12
2017	Term	13	19	23	18	13	6	8	36	37	105
2017	Casual	9	18	27	15	16	13	3	37	32	56
2017	Student	5	14	20	22	28	6	6	57	21	243
2014	Indeterminate (permanent)	25	29	26	11	5	1	2	17	56	8826
2014	Seasonal	11	27	26	27	11	0	0	37	37	19
2014	Term	15	17	29	15	13	4	6	31	36	152
2014	Casual	12	17	24	17	18	2	10	39	33	69
2014	Student	14	8	22	20	23	5	7	49	26	202

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	25	29	15	7	1	2	22	47	7350
2020	Term	5	14	34	24	21	1	1	46	20	267
2020	Casual	1	17	30	20	24	4	5	47	20	107
2020	Student	7	9	20	21	31	2	10	60	17	105
2019	Indeterminate (permanent)	26	27	25	13	6	1	2	19	55	6509
2019	Term	10	21	26	17	19	4	4	39	33	205
2019	Student	8	13	20	21	27	5	5	54	23	355
2018	Indeterminate (permanent)	29	28	25	11	4	1	2	16	59	5820
2018	Term	11	19	23	16	20	7	3	41	33	128
2018	Casual	15	18	26	18	15	3	5	36	35	80
2018	Student	6	15	20	19	28	6	4	53	24	158
2017	Indeterminate (permanent)	28	27	24	11	5	2	3	17	57	6735
2017	Seasonal	8	8	25	42	0	0	16	50	20	12
2017	Term	19	24	27	12	9	5	5	23	48	104
2017	Casual	7	21	26	17	11	7	10	34	34	55
2017	Student	7	12	21	22	25	5	8	54	22	242
2014	Indeterminate (permanent)	27	28	25	11	4	2	3	16	58	8818
2014	Seasonal	5	5	32	36	16	0	5	55	11	19
2014	Term	16	22	27	16	8	3	7	27	43	152
2014	Casual	13	23	13	21	18	1	10	44	41	69
2014	Student	10	15	19	18	21	6	11	47	30	202

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	9	14	30	30	13	1	3	44	24	7365
2020	Term	3	6	19	34	36	0	1	71	9	266
2020	Casual	1	4	15	38	34	3	5	78	6	106
2020	Student	2	1	11	24	56	1	6	86	3	104
2019	Indeterminate (permanent)	11	16	30	27	12	1	3	40	29	6476
2019	Term	4	7	20	28	36	1	3	67	12	205
2019	Student	1	4	9	32	45	3	7	85	6	352
2018	Indeterminate (permanent)	13	17	31	25	9	1	3	37	31	5808
2018	Term	6	11	20	24	31	3	5	60	19	126
2018	Casual	4	7	17	26	42	2	2	71	11	78
2018	Student	1	4	13	28	44	2	9	81	5	159
2017	Indeterminate (permanent)	14	17	28	24	10	1	5	37	33	6696
2017	Seasonal	0	8	8	50	8	0	25	78	11	12
2017	Term	7	12	27	22	21	3	8	49	21	105
2017	Casual	4	5	15	33	29	6	9	73	10	55
2017	Student	1	4	10	24	46	3	13	83	5	241
2014	Indeterminate (permanent)	16	19	29	22	9	1	4	33	37	8803
2014	Seasonal	5	0	21	48	20	0	5	72	6	19
2014	Term	9	13	26	28	16	3	5	48	24	151
2014	Casual	6	3	18	34	30	1	9	71	10	69
2014	Student	3	4	17	22	36	5	12	71	9	203

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	19	23	28	19	9	1	1	28	43	7376
2020	Term	6	8	21	27	34	1	3	64	14	266
2020	Casual	2	5	23	25	35	3	6	67	8	106
2020	Student	5	3	22	18	48	2	3	69	8	105
2019	Indeterminate (permanent)	30	26	24	13	6	1	1	19	56	6511
2019	Term	5	10	25	23	29	2	5	56	17	204
2019	Student	3	11	10	27	40	3	5	73	16	354
2018	Indeterminate (permanent)	36	27	22	9	5	1	1	14	64	5836
2018	Term	10	15	20	23	25	6	3	51	27	128
2018	Casual	9	6	20	20	34	1	10	60	17	80
2018	Student	5	11	21	27	28	4	4	60	17	158
2017	Indeterminate (permanent)	36	26	21	10	5	1	2	15	64	6726
2017	Seasonal	25	0	25	17	17	0	16	40	30	12
2017	Term	17	21	17	16	19	3	8	39	43	105
2017	Casual	11	4	25	26	14	8	12	50	18	56
2017	Student	5	9	19	23	31	4	8	62	16	241
2014	Indeterminate (permanent)	34	27	22	10	4	1	2	15	63	8823
2014	Seasonal	11	11	44	22	6	0	6	29	24	18
2014	Term	17	16	29	17	12	2	6	32	36	151
2014	Casual	7	8	28	21	24	1	11	51	17	69
2014	Student	11	16	12	23	25	5	7	55	31	202

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	17	28	26	13	2	2	41	31	7344
2020	Term	6	11	20	20	32	8	3	58	19	265
2020	Casual	7	6	14	19	34	15	5	67	15	107
2020	Student	6	4	12	20	44	8	7	74	11	105
2019	Indeterminate (permanent)	20	23	27	19	9	2	2	28	44	6483
2019	Term	7	14	22	23	25	5	4	53	23	205
2019	Student	7	9	14	22	35	9	4	66	18	352
2018	Indeterminate (permanent)	23	23	26	18	7	1	2	26	48	5807
2018	Term	15	18	20	13	21	10	4	40	37	127
2018	Casual	8	12	26	13	21	12	7	42	26	80
2018	Student	5	8	13	24	36	9	6	70	15	160
2017	Indeterminate (permanent)	21	21	26	18	8	2	4	28	44	6722
2017	Seasonal	8	17	8	25	25	0	16	60	30	12
2017	Term	14	19	22	19	11	7	7	35	39	105
2017	Casual	11	11	34	10	17	7	10	32	26	55
2017	Student	6	7	13	20	34	12	8	68	16	241
2014	Indeterminate (permanent)	16	20	27	21	10	2	3	33	38	8819
2014	Seasonal	5	5	32	32	27	0	0	58	10	19
2014	Term	12	19	23	15	17	10	5	37	36	152
2014	Casual	10	8	27	13	22	7	14	44	22	69
2014	Student	10	8	16	21	29	7	10	60	21	203

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	20	25	29	16	7	2	1	24	46	7355
2020	Term	5	10	34	23	23	3	2	48	16	267
2020	Casual	1	11	20	26	30	6	4	64	13	106
2020	Student	9	6	16	20	38	3	9	65	16	104
2019	Indeterminate (permanent)	25	27	28	12	6	1	1	19	53	6498
2019	Term	11	18	22	23	21	2	3	47	30	205
2019	Student	7	13	21	18	34	3	5	56	21	353
2018	Indeterminate (permanent)	28	27	28	10	4	1	2	15	57	5835
2018	Term	10	19	25	13	22	7	4	39	33	128
2018	Casual	10	11	27	26	22	1	4	51	21	78
2018	Student	6	10	18	26	29	4	8	62	17	157
2017	Indeterminate (permanent)	26	26	28	10	5	2	3	16	54	6726
2017	Seasonal	8	25	34	0	8	0	25	11	44	12
2017	Term	17	16	26	19	8	5	9	32	38	104
2017	Casual	7	25	22	21	11	9	5	37	37	55
2017	Student	5	11	17	19	30	6	12	60	19	242
2014	Indeterminate (permanent)	26	26	29	11	5	2	3	16	54	8820
2014	Seasonal	11	21	32	16	16	5	0	33	33	19
2014	Term	14	20	28	16	12	5	5	31	38	152
2014	Casual	13	11	20	21	18	4	13	47	29	69
2014	Student	10	17	20	20	18	7	8	44	33	203

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	22	34	20	8	0	1	28	37	7388
2020	Term	5	9	35	26	24	1	1	50	14	267
2020	Casual	4	12	27	24	26	3	4	53	17	106
2020	Student	7	13	28	29	23	0	0	52	20	104
2019	Indeterminate (permanent)	24	27	30	12	5	0	1	18	52	6524
2019	Term	10	18	32	20	16	1	3	38	29	205
2019	Student	15	17	28	20	17	1	2	38	33	353

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	28	19	13	12	4	3	53	27	7382
2020	Term	41	29	11	5	4	6	5	79	9	267
2020	Casual	47	20	16	3	2	9	3	76	6	106
2020	Student	35	24	11	7	5	11	8	73	14	103
2019	Indeterminate (permanent)	20	28	18	15	15	3	2	50	31	6497
2019	Term	33	31	13	9	3	6	5	72	14	204
2019	Student	35	25	14	8	7	6	6	68	16	354
2018	Indeterminate (permanent)	13	30	20	15	17	3	1	45	33	5841
2018	Term	27	32	16	6	6	7	6	67	14	126
2018	Casual	33	24	16	12	5	4	6	63	19	80
2018	Student	25	30	12	10	6	8	9	67	19	162
2017	Indeterminate (permanent)	15	28	18	16	17	3	3	46	35	6746
2017	Seasonal	17	25	8	42	0	0	8	45	46	12
2017	Term	23	37	9	9	8	11	4	70	20	107
2017	Casual	27	27	10	2	10	15	10	72	15	55
2017	Student	39	24	10	8	5	6	8	74	14	242
2014	Indeterminate (permanent)	22	30	17	13	12	3	2	55	27	8836
2014	Seasonal	20	37	16	21	5	0	0	58	27	19
2014	Term	36	30	11	9	3	5	7	75	13	153
2014	Casual	36	26	16	4	3	9	6	72	9	69
2014	Student	37	21	15	8	7	8	4	66	17	203

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	28	10	13	10	1	0	67	23	7354
2020	Term	59	25	6	5	3	0	0	85	9	267
2020	Casual	65	21	8	2	2	2	0	87	4	106
2020	Student	57	21	6	7	9	0	0	79	16	103
2019	Indeterminate (permanent)	33	29	12	14	12	0	0	62	26	6501
2019	Term	54	30	8	5	2	0	0	84	8	203
2019	Student	48	23	8	12	7	0	0	72	19	355
2018	Indeterminate (permanent)	27	30	13	15	15	0	0	57	30	5823
2018	Term	51	30	7	7	5	0	0	81	12	127
2018	Casual	47	22	13	12	4	1	0	69	17	80
2018	Student	41	33	7	12	5	1	0	76	18	162
2017	Indeterminate (permanent)	27	29	12	15	15	1	0	57	31	6740
2017	Seasonal	25	8	34	17	8	0	8	36	27	12
2017	Term	36	39	8	6	10	0	1	76	16	106
2017	Casual	49	16	12	13	4	4	3	70	18	56
2017	Student	49	20	10	13	7	1	0	70	20	241
2014	Indeterminate (permanent)	33	29	11	13	12	1	0	63	26	8833
2014	Seasonal	32	31	16	11	11	0	0	63	21	19
2014	Term	51	31	5	7	4	0	1	83	11	153
2014	Casual	49	27	4	15	3	3	0	77	18	69
2014	Student	42	24	9	11	12	1	1	67	24	203

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	34	10	9	5	0	0	76	14	7353
2020	Term	67	22	4	4	2	0	0	90	6	267
2020	Casual	70	22	4	3	1	0	0	92	4	105
2020	Student	64	20	5	6	5	0	0	85	11	104
2019	Indeterminate (permanent)	34	36	11	11	7	0	0	71	18	6508
2019	Term	59	29	6	4	2	0	0	88	6	203
2019	Student	52	26	9	9	3	0	0	79	12	351
2018	Indeterminate (permanent)	29	39	13	11	7	0	0	69	18	5825
2018	Term	48	36	11	5	1	0	0	84	5	127
2018	Casual	49	33	6	7	4	1	0	83	11	80
2018	Student	44	34	11	6	4	0	0	79	10	160
2017	Indeterminate (permanent)	24	40	14	13	8	0	0	65	21	6744
2017	Seasonal	16	25	25	8	17	8	0	45	27	12
2017	Term	46	33	8	8	4	0	1	80	12	107
2017	Casual	48	31	8	8	4	0	2	80	12	55
2017	Student	49	31	9	6	3	0	1	81	10	243
2014	Indeterminate (permanent)	29	43	12	10	6	0	0	72	16	8828
2014	Seasonal	21	58	16	5	0	0	0	79	5	19
2014	Term	59	26	6	3	6	1	0	85	9	151
2014	Casual	57	32	2	7	3	0	0	88	10	69
2014	Student	41	35	10	10	4	0	0	76	14	203

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	38	14	7	4	1	0	75	11	7321
2020	Term	57	27	9	3	1	3	0	87	4	267
2020	Casual	67	21	8	1	1	3	0	90	2	105
2020	Student	53	21	14	8	4	0	1	74	12	102
2019	Indeterminate (permanent)	30	40	16	7	6	1	0	70	13	6513
2019	Term	50	33	10	5	0	1	1	84	5	204
2019	Student	45	27	15	7	4	1	1	74	11	354
2018	Indeterminate (permanent)	24	42	18	8	6	1	0	67	14	5829
2018	Term	42	37	11	4	2	3	1	82	6	127
2018	Casual	41	37	12	6	1	1	1	80	8	79
2018	Student	40	30	19	7	2	2	0	72	9	161

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	26	12	5	6	4	2	74	12	7381
2020	Term	59	20	8	3	3	6	1	85	6	268
2020	Casual	66	13	11	2	1	5	1	85	3	103
2020	Student	54	21	4	6	10	4	2	80	16	104

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	26	16	6	6	1	3	71	12	7376
2020	Term	54	20	13	5	2	1	6	79	7	269
2020	Casual	56	21	8	1	2	3	9	87	4	105
2020	Student	32	24	15	7	5	2	15	67	14	104
2019	Indeterminate (permanent)	36	28	18	7	7	1	3	66	14	6525
2019	Term	44	29	13	3	3	0	7	79	7	204
2019	Student	35	25	15	10	4	2	9	67	16	355

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	29	13	10	9	0	0	68	19	7376
2020	Term	56	27	6	7	2	0	2	85	9	268
2020	Casual	60	28	8	2	1	0	1	88	3	106
2020	Student	39	33	10	11	4	2	2	75	15	103
2019	Indeterminate (permanent)	31	30	16	11	10	0	0	62	22	6518
2019	Term	44	35	11	5	4	0	2	80	9	205
2019	Student	39	28	14	11	8	0	1	67	19	354
2018	Indeterminate (permanent)	27	33	15	13	11	0	0	61	24	5809
2018	Term	43	30	12	6	6	1	2	76	12	128
2018	Casual	39	34	10	10	7	0	0	72	18	79
2018	Student	36	32	14	14	4	0	0	68	18	161
2017	Indeterminate (permanent)	25	35	15	13	12	1	0	60	25	6755
2017	Seasonal	17	41	34	8	0	0	0	58	8	12
2017	Term	44	32	8	10	6	0	0	76	16	107
2017	Casual	41	33	14	4	5	0	2	76	9	56
2017	Student	43	31	10	10	5	0	1	75	15	243
2014	Indeterminate (permanent)	28	34	15	12	10	0	0	63	23	8834
2014	Seasonal	42	21	5	21	11	0	0	63	32	19
2014	Term	47	29	12	8	3	0	1	76	12	153
2014	Casual	41	36	3	6	10	1	3	80	17	69
2014	Student	41	31	9	8	8	0	1	74	17	203

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	24	15	7	9	1	1	68	17	7367
2020	Term	64	16	9	5	2	1	3	84	7	268
2020	Casual	64	14	10	2	2	3	6	85	4	106
2020	Student	50	19	13	5	4	4	5	76	9	104

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	30	12	9	7	0	0	72	16	7375
2020	Term	59	22	9	5	1	1	2	83	7	269
2020	Casual	68	22	4	2	2	1	1	92	4	106
2020	Student	51	31	5	4	4	2	4	87	8	104
2019	Indeterminate (permanent)	33	32	14	12	9	1	0	65	21	6482
2019	Term	49	34	8	5	2	1	0	84	8	203
2019	Student	46	27	10	7	6	1	3	76	14	351
2018	Indeterminate (permanent)	29	34	13	13	10	0	0	63	23	5778
2018	Term	44	26	16	7	4	1	2	72	11	128
2018	Casual	44	32	8	8	6	1	1	78	14	80
2018	Student	43	30	16	9	1	1	1	74	10	161
2017	Indeterminate (permanent)	28	33	13	13	11	1	0	62	25	6741
2017	Seasonal	8	58	25	0	8	0	0	67	8	12
2017	Term	38	42	11	5	3	0	0	81	8	107
2017	Casual	51	23	6	12	5	2	0	76	18	56
2017	Student	53	27	10	5	3	1	2	82	8	243
2014	Indeterminate (permanent)	29	34	14	12	10	1	0	64	22	8835
2014	Seasonal	27	36	11	16	11	0	0	63	27	19
2014	Term	43	30	15	8	3	1	0	73	12	153
2014	Casual	49	30	10	4	6	0	1	80	10	69
2014	Student	46	26	9	9	8	2	0	73	17	203

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	35	65	7395
2020	Term	32	68	269
2020	Casual	29	71	107
2020	Student	27	73	105

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	18	11	5	6	5	13	73	14	7377
2020	Term	55	13	8	2	1	7	14	85	4	269
2020	Casual	60	12	10	1	0	6	11	87	1	107
2020	Student	47	10	4	6	6	10	18	79	16	104

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	26	11	7	8	0	1	74	15	7389
2020	Term	65	20	8	4	1	0	1	86	5	269
2020	Casual	70	22	6	1	0	0	1	93	1	106
2020	Student	61	20	9	4	4	1	2	83	8	104
2019	Indeterminate (permanent)	38	29	13	10	9	0	0	67	19	6519
2019	Term	61	22	9	6	2	0	0	83	7	205
2019	Student	53	26	10	7	4	0	0	79	11	355
2018	Indeterminate (permanent)	34	28	15	11	12	0	0	62	23	5805
2018	Term	49	29	10	7	5	0	0	78	12	128
2018	Casual	55	21	11	6	6	0	1	78	11	80
2018	Student	53	28	8	8	3	1	0	81	11	160
2017	Indeterminate (permanent)	34	29	14	11	11	0	0	63	22	6734
2017	Seasonal	42	42	8	0	8	0	0	84	8	12
2017	Term	48	35	9	7	1	1	0	83	8	107
2017	Casual	55	26	6	7	6	0	0	81	13	56
2017	Student	62	22	7	4	3	0	1	86	8	241
2014	Indeterminate (permanent)	36	29	14	10	10	0	0	66	20	8829
2014	Seasonal	27	63	0	5	5	0	0	89	11	19
2014	Term	53	28	11	7	1	0	0	81	9	153
2014	Casual	60	27	5	4	4	0	0	87	9	68
2014	Student	48	30	10	4	6	1	1	79	10	203

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	27	16	12	14	7	0	55	27	7393
2020	Term	59	22	8	2	3	5	0	86	6	266
2020	Casual	62	19	4	2	0	12	1	93	3	106
2020	Student	55	17	8	2	7	11	1	82	10	104
2019	Indeterminate (permanent)	17	28	19	14	17	5	0	47	33	6517
2019	Term	50	27	11	3	3	6	0	82	7	204
2019	Student	49	28	8	5	2	8	1	84	7	355
2018	Indeterminate (permanent)	13	25	20	17	20	5	0	41	39	5870
2018	Term	32	31	13	7	6	9	1	70	15	127
2018	Casual	40	31	14	5	1	8	1	78	6	81
2018	Student	42	34	12	4	1	6	1	81	5	162
2017	Indeterminate (permanent)	12	25	19	16	22	6	0	39	40	6752
2017	Seasonal	0	8	17	33	34	0	8	9	73	12
2017	Term	38	32	13	8	6	4	0	73	14	107
2017	Casual	41	23	17	7	4	9	0	70	11	56
2017	Student	47	29	10	5	1	9	0	83	6	243
2014	Indeterminate (permanent)	14	26	19	15	19	7	0	43	36	8832
2014	Seasonal	31	16	27	11	11	5	0	50	22	19
2014	Term	27	33	18	9	4	7	2	66	14	153
2014	Casual	51	20	6	11	2	10	0	79	14	69
2014	Student	45	24	11	3	6	11	0	78	10	203

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	20	28	17	16	18	1	0	48	34	7377
2020	Term	57	24	9	4	3	3	0	84	7	266
2020	Casual	60	24	8	3	0	5	0	88	3	106
2020	Student	50	23	8	3	7	9	0	81	11	103
2019	Indeterminate (permanent)	14	25	18	19	23	2	0	40	42	6505
2019	Term	47	26	12	9	2	3	0	76	11	203
2019	Student	47	29	10	6	3	5	0	80	9	354
2018	Indeterminate (permanent)	10	21	17	21	29	1	0	32	51	5858
2018	Term	34	26	13	7	12	7	1	65	21	127
2018	Casual	45	28	16	3	3	3	1	77	6	81
2018	Student	40	32	13	6	4	4	1	76	10	161
2017	Indeterminate (permanent)	9	21	17	21	30	2	0	30	53	6749
2017	Seasonal	0	8	8	16	59	0	8	9	82	12
2017	Term	25	41	12	12	6	5	0	69	18	107
2017	Casual	42	25	12	12	6	4	0	69	18	56
2017	Student	45	29	12	5	4	4	0	78	10	243
2014	Indeterminate (permanent)	10	22	18	21	26	2	0	33	48	8835
2014	Seasonal	20	32	5	32	11	0	0	52	42	19
2014	Term	28	29	21	13	6	3	1	59	19	153
2014	Casual	43	27	12	14	3	1	0	71	17	69
2014	Student	42	20	12	10	10	5	1	66	21	203

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	25	18	19	20	3	0	41	41	7369
2020	Term	44	30	10	7	3	5	0	79	11	265
2020	Casual	41	32	8	5	1	12	0	83	8	105
2020	Student	40	17	13	7	8	14	1	68	17	104
2019	Indeterminate (permanent)	10	21	19	22	26	3	0	31	49	6500
2019	Term	36	26	13	13	4	7	1	67	19	203
2019	Student	35	28	15	10	5	7	0	67	16	352
2018	Indeterminate (permanent)	7	17	19	24	31	2	0	24	57	5844
2018	Term	25	26	16	8	15	8	2	56	26	126
2018	Casual	36	31	15	10	4	3	1	69	15	81
2018	Student	32	34	12	8	4	9	1	73	13	161
2017	Indeterminate (permanent)	6	16	18	24	32	4	0	23	59	6741
2017	Seasonal	0	8	8	25	50	0	8	9	82	12
2017	Term	23	29	15	14	8	11	0	59	25	107
2017	Casual	32	15	22	9	7	13	2	55	19	56
2017	Student	37	29	14	10	2	7	1	72	13	242
2014	Indeterminate (permanent)	6	18	18	24	29	4	0	25	55	8832
2014	Seasonal	10	32	16	21	21	0	0	42	42	19
2014	Term	20	33	18	15	10	3	1	55	26	153
2014	Casual	31	31	16	14	6	3	0	63	20	69
2014	Student	34	18	14	13	11	9	0	58	27	202

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	28	17	19	20	2	0	43	40	7385
2020	Term	45	28	10	8	5	4	0	76	14	267
2020	Casual	51	27	14	3	1	5	0	82	4	106
2020	Student	43	25	7	11	6	8	1	75	18	104
2019	Indeterminate (permanent)	9	23	17	22	27	2	0	32	50	6509
2019	Term	33	30	15	12	7	3	0	65	19	203
2019	Student	36	30	12	9	7	5	0	70	17	354
2018	Indeterminate (permanent)	6	21	16	24	31	2	0	27	56	5860
2018	Term	23	24	19	11	14	7	1	52	27	127
2018	Casual	31	32	17	11	5	3	1	66	17	81
2018	Student	35	28	14	7	6	9	1	70	14	162
2017	Indeterminate (permanent)	6	21	16	22	32	3	0	28	56	6741
2017	Seasonal	8	0	17	25	42	0	8	9	73	12
2017	Term	25	36	16	10	9	3	1	64	20	107
2017	Casual	28	27	13	20	4	7	2	60	26	56
2017	Student	39	32	11	10	3	4	1	75	13	242
2014	Indeterminate (permanent)	7	23	17	23	27	2	0	31	52	8829
2014	Seasonal	5	36	32	16	11	0	0	42	27	19
2014	Term	20	28	20	16	13	3	1	49	31	153
2014	Casual	28	36	13	11	7	4	0	67	19	69
2014	Student	29	33	14	9	9	6	0	66	19	203

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	21	12	6	8	14	4	69	17	7383
2020	Term	50	22	7	5	3	9	4	83	9	267
2020	Casual	57	14	7	5	4	10	2	81	11	107
2020	Student	38	15	13	11	4	13	6	65	18	104
2019	Indeterminate (permanent)	36	21	12	7	8	14	3	68	17	6527
2019	Term	54	15	7	6	6	9	3	78	13	205
2019	Student	46	16	6	8	5	15	3	76	16	355

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	19	40	19	13	8	1	0	59	21	7379
2020	Term	48	35	12	3	1	1	0	84	4	265
2020	Casual	46	41	7	5	0	1	0	88	5	107
2020	Student	49	30	6	8	2	6	1	84	10	105
2019	Indeterminate (permanent)	16	36	21	16	10	1	0	52	26	6511
2019	Term	36	43	11	4	4	2	0	80	9	203
2019	Student	39	40	12	5	1	1	0	81	7	355
2018	Indeterminate (permanent)	12	36	21	18	13	1	0	48	30	5851
2018	Term	28	39	20	6	5	1	0	67	12	128
2018	Casual	30	45	13	8	1	1	1	77	9	81
2018	Student	39	39	12	6	1	3	1	81	7	160
2017	Indeterminate (permanent)	13	35	21	17	14	1	0	48	31	6739
2017	Seasonal	8	25	42	0	16	0	8	36	18	12
2017	Term	31	39	15	8	3	3	1	73	12	107
2017	Casual	32	41	8	12	4	2	0	75	16	56
2017	Student	52	32	7	5	1	1	1	86	6	242
2014	Indeterminate (permanent)	17	38	21	13	11	1	0	56	24	8838
2014	Seasonal	20	42	32	0	5	0	0	63	5	19
2014	Term	33	38	20	5	1	2	0	73	7	153
2014	Casual	35	46	9	5	4	1	0	82	9	69
2014	Student	37	38	12	8	4	1	1	76	12	203

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	28	21	24	16	1	0	39	40	7335
2020	Term	36	35	16	8	2	3	0	73	11	266
2020	Casual	45	36	8	6	0	4	1	85	7	107
2020	Student	39	24	15	12	4	6	0	67	16	104
2019	Indeterminate (permanent)	6	21	20	27	24	1	0	28	52	6489
2019	Term	22	34	18	14	8	3	0	58	23	202
2019	Student	25	34	17	15	4	5	1	62	20	351

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	37	16	11	8	2	1	64	20	7375
2020	Term	48	29	10	7	2	2	2	80	10	267
2020	Casual	56	29	4	4	3	3	1	89	7	107
2020	Student	41	22	13	7	4	9	5	73	12	104
2019	Indeterminate (permanent)	22	37	16	13	10	1	1	60	23	6503
2019	Term	39	30	14	8	3	4	3	73	12	204
2019	Student	37	31	11	12	5	3	2	71	17	352
2018	Indeterminate (permanent)	21	39	17	12	9	1	1	61	22	5858
2018	Term	35	35	12	10	4	3	1	72	15	128
2018	Casual	31	24	19	14	3	7	2	61	19	81
2018	Student	32	32	14	8	6	7	1	70	15	161
2017	Indeterminate (permanent)	25	39	15	11	8	2	1	66	19	6735
2017	Seasonal	18	27	36	9	9	0	0	45	18	11
2017	Term	36	37	10	9	4	3	2	76	13	107
2017	Casual	28	35	4	9	4	16	5	79	16	56
2017	Student	48	25	10	8	3	5	0	78	11	241
2014	Indeterminate (permanent)	29	38	13	10	7	3	1	69	18	8834
2014	Seasonal	42	32	16	5	5	0	0	73	11	19
2014	Term	41	33	12	3	6	4	2	78	10	153
2014	Casual	36	28	12	4	6	7	7	75	12	69
2014	Student	42	23	10	11	5	6	1	71	18	203

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	35	20	12	9	1	0	58	21	7363
2020	Term	48	32	13	3	2	3	0	82	5	267
2020	Casual	55	31	8	4	0	2	0	88	4	106
2020	Student	48	30	11	7	1	3	1	81	8	103
2019	Indeterminate (permanent)	17	34	22	14	12	1	0	52	26	6498
2019	Term	40	38	12	7	1	3	0	80	8	202
2019	Student	40	38	13	5	3	2	0	79	8	354
2018	Indeterminate (permanent)	15	34	24	14	13	1	0	50	27	5845
2018	Term	35	32	21	4	3	3	0	70	8	128
2018	Casual	33	39	19	4	1	3	1	74	6	80
2018	Student	37	34	17	7	2	2	0	73	9	161

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	23	17	17	20	6	2	42	39	7373
2020	Term	41	21	13	7	4	13	1	72	12	267
2020	Casual	46	16	14	1	4	12	6	77	6	106
2020	Student	41	18	8	9	8	13	3	71	20	104
2019	Indeterminate (permanent)	13	22	17	17	24	5	1	38	44	6513
2019	Term	32	24	14	8	6	12	3	67	16	204
2019	Student	31	22	11	13	7	11	5	64	23	352
2018	Indeterminate (permanent)	11	23	18	18	25	4	1	35	45	5860
2018	Term	25	24	18	8	8	16	2	59	19	125
2018	Casual	24	23	24	9	6	8	6	55	17	80
2018	Student	29	23	16	9	6	14	3	62	19	161
2017	Indeterminate (permanent)	12	22	16	20	23	5	2	36	46	6736
2017	Seasonal	0	34	17	0	34	0	16	40	40	12
2017	Term	22	23	16	9	13	12	5	54	27	107
2017	Casual	16	24	17	9	8	17	10	54	23	56
2017	Student	35	22	13	8	5	8	9	68	16	242
2014	Indeterminate (permanent)	12	22	16	18	23	6	1	37	45	8837
2014	Seasonal	5	21	20	21	27	5	0	28	50	19
2014	Term	18	24	19	11	12	12	4	50	28	153
2014	Casual	26	9	17	5	10	20	13	52	22	69
2014	Student	23	20	12	11	11	15	9	56	29	202

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	27	19	18	18	2	0	43	37	7369
2020	Term	44	29	14	6	3	3	0	76	9	269
2020	Casual	52	24	14	2	3	2	3	80	6	107
2020	Student	41	30	7	7	8	7	2	77	16	105
2019	Indeterminate (permanent)	11	24	18	21	25	2	0	35	47	6503
2019	Term	39	32	12	8	7	2	0	73	15	204
2019	Student	39	27	15	10	6	3	0	69	16	353
2018	Indeterminate (permanent)	8	21	18	23	29	1	0	29	53	5862
2018	Term	26	31	15	12	11	5	0	60	24	128
2018	Casual	38	20	19	16	3	3	2	61	20	81
2018	Student	34	32	14	5	6	9	1	73	12	161
2017	Indeterminate (permanent)	7	20	17	25	30	2	0	27	56	6746
2017	Seasonal	0	8	17	17	34	8	16	11	67	12
2017	Term	23	30	19	14	8	7	0	57	23	107
2017	Casual	29	20	16	9	9	9	8	59	22	56
2017	Student	44	29	12	7	2	6	1	77	9	243
2014	Indeterminate (permanent)	9	22	18	22	27	2	0	31	50	8830
2014	Seasonal	10	27	16	32	16	0	0	36	48	19
2014	Term	24	27	21	13	9	4	2	54	23	153
2014	Casual	28	23	10	9	4	15	10	69	18	69
2014	Student	31	29	12	10	8	8	2	67	20	202

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	25	15	18	23	2	1	42	42	7386
2020	Term	37	25	13	8	8	6	4	68	17	267
2020	Casual	42	22	9	3	4	10	10	80	8	107
2020	Student	35	19	8	7	10	13	9	69	21	104
2019	Indeterminate (permanent)	12	22	16	18	29	1	1	36	48	6530
2019	Term	32	30	13	12	9	4	1	65	22	205
2019	Student	34	28	10	9	7	5	6	70	19	354
2018	Indeterminate (permanent)	10	21	16	20	32	1	1	31	53	5855
2018	Term	19	30	13	12	14	7	5	56	29	128
2018	Casual	21	29	15	8	10	4	13	61	22	81
2018	Student	29	29	12	10	8	5	7	66	20	161
2017	Indeterminate (permanent)	9	20	14	21	34	2	1	29	56	6747
2017	Seasonal	0	8	8	17	42	8	16	11	78	12
2017	Term	17	19	19	15	16	13	2	41	37	106
2017	Casual	24	18	9	11	14	9	15	55	33	56
2017	Student	30	21	11	7	7	6	18	67	19	242
2014	Indeterminate (permanent)	10	22	15	20	30	2	1	33	51	8835
2014	Seasonal	11	17	6	22	34	10	0	31	63	18
2014	Term	19	23	13	13	22	7	3	47	39	153
2014	Casual	9	13	13	13	14	10	27	36	44	69
2014	Student	23	19	11	9	17	8	13	54	33	203

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	23	15	8	6	1	4	70	14	7395
2020	Term	64	19	9	3	1	0	5	87	4	269
2020	Casual	69	16	7	0	0	1	8	92	0	107
2020	Student	56	25	8	2	1	2	7	89	3	105
2019	Indeterminate (permanent)	39	24	18	8	7	1	3	66	16	6513
2019	Term	58	24	10	2	2	0	5	86	4	205
2019	Student	54	23	10	3	1	1	9	85	4	354

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	24	19	11	8	1	3	61	20	7385
2020	Term	52	16	16	7	3	1	5	72	11	269
2020	Casual	56	18	10	2	1	3	9	85	3	107
2020	Student	55	20	11	3	3	2	6	81	6	105
2019	Indeterminate (permanent)	29	24	21	12	10	1	3	55	23	6508
2019	Term	48	23	16	5	1	1	5	75	7	201
2019	Student	52	19	10	5	3	2	9	80	9	354

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	12	7	4	5	3	4	83	10	7362
2020	Term	81	4	3	2	2	2	6	92	4	267
2020	Casual	82	7	2	0	0	3	6	97	0	107
2020	Student	81	5	3	3	1	0	8	93	4	105
2019	Indeterminate (permanent)	62	12	8	4	6	4	4	81	11	6501
2019	Term	82	5	3	2	0	3	5	95	2	203
2019	Student	75	8	3	1	2	1	10	94	3	353

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	67	11	5	3	4	2	8	85	8	7372
2020	Term	75	11	4	1	1	1	8	93	2	267
2020	Casual	77	7	5	0	0	2	9	95	0	107
2020	Student	79	9	3	1	0	0	9	96	1	104
2019	Indeterminate (permanent)	66	9	5	3	5	3	9	85	9	6509
2019	Term	78	7	2	2	0	3	8	95	2	202
2019	Student	73	8	4	1	1	1	12	93	2	352

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	38	20	14	9	3	0	56	24	7381
2020	Term	40	36	13	6	1	4	0	79	7	267
2020	Casual	42	43	9	3	0	3	1	88	3	107
2020	Student	26	28	11	15	7	9	4	63	25	102
2019	Indeterminate (permanent)	12	34	22	17	12	3	0	47	30	6521
2019	Term	34	36	15	9	3	3	0	73	12	205
2019	Student	23	32	21	10	5	6	2	59	17	354
2018	Indeterminate (permanent)	9	27	26	18	18	2	0	37	37	5864
2018	Term	26	37	13	12	6	7	0	68	19	128
2018	Casual	26	35	23	9	3	1	3	64	12	81
2018	Student	24	34	20	9	5	9	0	63	15	161
2017	Indeterminate (permanent)	8	26	23	20	19	4	0	35	41	6743
2017	Seasonal	0	8	25	34	17	8	8	10	60	12
2017	Term	24	32	21	7	7	7	2	62	16	105
2017	Casual	23	22	26	10	7	7	5	51	19	55
2017	Student	33	22	16	7	8	10	3	64	17	243

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	36	17	12	8	2	0	62	21	7337
2020	Term	61	26	7	3	2	2	0	88	5	268
2020	Casual	63	28	3	4	0	1	0	93	4	106
2020	Student	49	26	7	13	3	1	1	76	17	104
2019	Indeterminate (permanent)	20	37	19	13	10	2	0	58	23	6482
2019	Term	52	32	10	4	1	2	0	85	5	204
2019	Student	44	34	11	7	3	1	0	80	10	351
2018	Indeterminate (permanent)	21	38	20	11	8	2	0	60	20	5843
2018	Term	45	37	12	1	3	2	0	84	4	128
2018	Casual	53	28	10	6	0	3	0	84	6	81
2018	Student	52	32	7	6	2	1	0	85	7	162
2017	Indeterminate (permanent)	20	38	20	11	9	2	0	59	21	6745
2017	Seasonal	16	42	17	8	0	17	0	70	10	12
2017	Term	38	40	12	4	6	0	0	78	10	107
2017	Casual	43	35	15	0	4	0	3	80	4	56
2017	Student	57	31	4	5	1	2	0	90	6	243
2014	Indeterminate (permanent)	26	36	18	10	7	3	0	64	17	8836
2014	Seasonal	26	27	27	11	11	0	0	52	21	19
2014	Term	52	28	11	3	3	4	0	83	6	153
2014	Casual	59	23	10	1	2	4	0	86	3	69
2014	Student	52	31	9	3	3	1	0	85	6	203

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	35	19	7	6	4	1	66	14	7365
2020	Term	61	20	9	4	1	5	0	85	6	267
2020	Casual	59	25	7	0	1	7	0	91	1	107
2020	Student	42	23	10	10	3	11	2	75	14	105
2019	Indeterminate (permanent)	26	35	20	8	7	3	1	64	15	6499
2019	Term	53	29	11	2	1	3	0	86	3	203
2019	Student	46	28	14	4	2	4	0	78	7	353
2018	Indeterminate (permanent)	24	35	23	7	7	3	1	62	14	5847
2018	Term	43	32	13	3	4	4	1	79	7	129
2018	Casual	46	28	8	8	0	9	0	82	8	81
2018	Student	49	29	13	3	0	6	0	83	3	162
2017	Indeterminate (permanent)	22	32	23	8	9	5	1	57	18	6741
2017	Seasonal	16	25	42	8	0	8	0	45	9	12
2017	Term	37	36	11	4	4	6	2	80	8	107
2017	Casual	32	40	9	3	2	9	5	83	6	56
2017	Student	50	29	7	2	2	7	2	87	5	242
2014	Indeterminate (permanent)	30	34	19	6	6	5	1	68	12	8829
2014	Seasonal	11	47	32	0	0	5	5	64	0	19
2014	Term	52	25	12	5	1	4	1	81	6	153
2014	Casual	51	26	8	4	2	7	1	84	6	69
2014	Student	55	30	8	1	3	2	0	87	5	202

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	34	20	7	5	5	1	66	13	7384
2020	Term	53	21	13	6	1	6	0	78	7	267
2020	Casual	56	24	9	0	1	9	1	89	1	106
2020	Student	41	24	10	7	7	11	1	74	15	105

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	31	13	7	7	3	2	71	15	7364
2020	Term	56	23	12	3	2	3	1	82	5	268
2020	Casual	63	21	8	2	0	5	0	89	3	107
2020	Student	48	28	5	6	6	5	3	82	13	104

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	34	13	9	7	0	0	71	17	7360
2020	Term	75	17	6	3	0	0	0	92	3	269
2020	Casual	80	19	0	0	0	1	0	100	0	106
2020	Student	64	18	10	5	2	1	0	83	7	104
2019	Indeterminate (permanent)	27	37	15	11	10	0	0	64	21	6516
2019	Term	68	24	3	3	1	0	0	93	4	205
2019	Student	59	27	6	5	3	0	0	86	7	353
2018	Indeterminate (permanent)	22	37	18	12	10	0	0	59	23	5836
2018	Term	57	32	6	2	2	1	0	90	4	127
2018	Casual	53	37	7	0	0	3	1	93	0	80
2018	Student	56	34	6	3	1	0	0	90	4	160
2017	Indeterminate (permanent)	21	37	16	13	13	0	0	58	26	6749
2017	Seasonal	33	8	25	17	17	0	0	41	34	12
2017	Term	46	41	6	6	2	0	0	87	8	107
2017	Casual	52	34	8	4	2	0	0	86	6	56
2017	Student	66	24	4	4	1	0	0	91	5	243
2014	Indeterminate (permanent)	27	36	15	11	10	0	0	63	22	8833
2014	Seasonal	31	48	5	11	5	0	0	79	16	19
2014	Term	54	33	7	4	1	1	0	88	5	153
2014	Casual	66	19	8	3	4	0	0	85	7	69
2014	Student	53	33	3	3	7	0	0	87	10	203

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	30	19	14	12	0	55	26	7359
2020	Term	59	24	10	5	2	0	83	7	268
2020	Casual	71	20	7	2	0	1	92	2	105
2020	Student	56	24	8	10	2	1	81	12	104
2019	Indeterminate (permanent)	19	28	20	16	16	1	47	32	6505
2019	Term	50	26	13	8	3	0	76	11	205
2019	Student	48	30	11	6	4	1	79	10	352
2018	Indeterminate (permanent)	14	26	22	18	19	0	40	37	5832
2018	Term	44	27	14	7	7	1	72	14	129
2018	Casual	47	28	17	5	3	0	75	9	81
2018	Student	43	33	16	5	2	0	76	7	161
2017	Indeterminate (permanent)	13	25	20	19	22	1	38	41	6740
2017	Seasonal	8	25	25	33	8	0	33	42	12
2017	Term	34	34	14	10	6	2	70	16	107
2017	Casual	38	31	12	15	4	0	69	19	55
2017	Student	54	29	10	3	3	0	83	6	243
2014	Indeterminate (permanent)	16	31	19	17	16	1	47	34	8835
2014	Seasonal	32	47	11	11	0	0	79	11	19
2014	Term	37	33	14	8	5	3	72	13	153
2014	Casual	36	40	12	9	3	0	76	12	69
2014	Student	41	33	13	7	7	0	74	13	202

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	33	17	15	12	0	0	56	26	7311
2020	Term	57	28	9	4	2	0	0	85	6	268
2020	Casual	73	19	7	1	0	1	0	92	1	107
2020	Student	57	23	10	6	4	1	0	81	10	105
2019	Indeterminate (permanent)	18	30	19	18	16	0	0	47	34	6490
2019	Term	46	33	9	8	3	0	0	79	12	204
2019	Student	47	32	10	8	3	1	0	79	11	352
2018	Indeterminate (permanent)	13	28	20	20	19	0	0	41	38	5814
2018	Term	43	32	11	8	5	1	0	76	14	129
2018	Casual	47	28	15	10	1	0	0	74	10	80
2018	Student	42	34	15	6	2	0	0	76	9	162
2017	Indeterminate (permanent)	12	27	19	21	21	1	0	39	42	6740
2017	Seasonal	8	25	8	25	25	0	8	36	55	12
2017	Term	36	32	17	12	3	1	0	69	15	107
2017	Casual	35	27	20	15	2	0	1	62	17	55
2017	Student	54	31	9	4	2	0	0	85	6	243
2014	Indeterminate (permanent)	14	31	18	19	17	0	0	45	36	8834
2014	Seasonal	27	42	16	11	5	0	0	68	16	19
2014	Term	37	32	16	10	4	1	0	69	14	153
2014	Casual	40	39	9	9	3	0	0	80	12	69
2014	Student	41	33	12	7	8	0	0	74	14	202

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	25	18	14	13	3	0	53	28	7372
2020	Term	52	19	13	8	4	2	1	74	12	269
2020	Casual	60	19	9	4	2	3	2	83	7	106
2020	Student	39	23	17	10	7	5	0	65	17	105
2019	Indeterminate (permanent)	22	24	18	17	16	3	0	47	34	6521
2019	Term	39	25	15	10	6	3	0	67	17	205
2019	Student	30	26	18	13	7	5	1	60	21	353
2018	Indeterminate (permanent)	17	22	21	18	19	2	0	41	38	5844
2018	Term	31	22	22	13	11	1	0	53	24	128
2018	Casual	38	24	19	9	6	1	3	65	16	80
2018	Student	30	27	15	12	9	6	1	62	23	162
2017	Indeterminate (permanent)	15	23	18	17	22	4	0	40	41	6740
2017	Seasonal	16	17	8	34	17	0	8	36	55	12
2017	Term	36	19	20	12	7	5	1	58	20	107
2017	Casual	29	20	13	17	10	4	7	55	30	55
2017	Student	43	19	12	11	8	6	2	66	21	243
2014	Indeterminate (permanent)	19	24	19	17	17	4	0	44	36	8838
2014	Seasonal	37	11	11	31	11	0	0	48	42	19
2014	Term	33	25	18	13	6	6	0	62	19	152
2014	Casual	39	23	12	11	7	4	4	67	20	69
2014	Student	30	23	16	12	12	7	0	57	26	202

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indeterminate (permanent)	26	38	36	7403
2020	Term	29	40	31	268
2020	Casual	28	39	32	107
2020	Student	34	23	43	105
2019	Indeterminate (permanent)	27	36	37	6530
2019	Term	29	32	38	205
2019	Student	45	23	32	354
2018	Indeterminate (permanent)	28	35	36	5879
2018	Term	32	36	32	129
2018	Casual	37	24	39	81
2018	Student	36	26	38	162
2017	Indeterminate (permanent)	28	35	37	6744
2017	Seasonal	8	33	58	12
2017	Term	27	35	38	106
2017	Casual	48	21	31	56
2017	Student	39	23	38	242
2014	Indeterminate (permanent)	27	37	36	8836
2014	Seasonal	5	52	42	19
2014	Term	29	33	39	152
2014	Casual	54	12	34	68
2014	Student	47	19	33	202

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indeterminate (permanent)	21	38	30	5	0	6	1925
2020	Term	4	39	29	5	19	4	72
2020	Casual	9	20	0	4	60	6	29
2020	Student	0	8	22	6	61	3	36
2019	Indeterminate (permanent)	20	35	32	6	0	6	1815
2019	Term	2	27	26	2	35	8	59
2019	Student	0	5	8	6	80	1	159
2018	Indeterminate (permanent)	19	32	37	7	0	5	1690
2018	Term	3	34	29	3	30	1	40
2018	Casual	7	7	15	4	55	12	30
2018	Student	0	7	7	3	83	0	59
2017	Indeterminate (permanent)	17	26	40	10	0	7	1945
2017	Term	7	30	38	3	19	3	28
2017	Casual	4	7	19	4	66	0	27
2017	Student	0	8	9	3	77	3	94
2014	Indeterminate (permanent)	14	39	33	8	9999	7	2430
2014	Term	0	40	28	10	9999	22	43
2014	Casual	14	13	10	19	9999	44	37
2014	Student	0	17	22	28	9999	33	95

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	7394
2020	Term	7	93	268
2020	Casual	6	94	105
2020	Student	9	91	105
2019	Indeterminate (permanent)	21	79	6517
2019	Term	13	87	204
2019	Student	9	91	353
2018	Indeterminate (permanent)	23	77	5871
2018	Term	7	93	129
2018	Student	12	88	162

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	52	48	1172
2020	Term	72	28	18
2019	Indeterminate (permanent)	55	45	1276
2019	Student	83	17	29
2018	Indeterminate (permanent)	52	48	1320

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	66	34	1172
2020	Term	50	50	18
2019	Indeterminate (permanent)	65	35	1276
2019	Term	51	49	25
2019	Student	52	48	29
2018	Indeterminate (permanent)	69	31	1320
2018	Student	30	70	20

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	1172
2019	Indeterminate (permanent)	9	91	1276
2018	Indeterminate (permanent)	9	91	1320
2018	Student	0	100	20

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	1172
2020	Term	0	100	18
2019	Indeterminate (permanent)	5	95	1276
2019	Student	0	100	29
2018	Indeterminate (permanent)	5	95	1320
2018	Student	0	100	20

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	1172
2019	Indeterminate (permanent)	4	96	1276
2018	Indeterminate (permanent)	4	96	1320
2018	Student	0	100	20

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	1172
2020	Term	0	100	18
2019	Indeterminate (permanent)	18	82	1276
2019	Student	24	76	29
2018	Indeterminate (permanent)	19	81	1320
2018	Term	0	100	10

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	1172
2019	Indeterminate (permanent)	3	97	1276
2018	Indeterminate (permanent)	3	97	1320
2018	Student	0	100	20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	41	59	1172
2020	Term	53	47	18
2019	Indeterminate (permanent)	42	58	1264
2019	Student	21	79	29
2018	Indeterminate (permanent)	42	58	1322

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	37	63	1172
2020	Term	32	68	18
2019	Indeterminate (permanent)	38	62	1264
2019	Student	21	79	29
2018	Indeterminate (permanent)	40	60	1322

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	52	48	1172
2020	Term	47	53	18
2019	Indeterminate (permanent)	54	46	1264
2019	Term	50	50	25
2019	Student	48	52	29
2018	Indeterminate (permanent)	50	50	1322
2018	Student	42	58	19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	1172
2020	Term	52	48	18
2019	Indeterminate (permanent)	44	56	1264
2019	Student	41	59	29
2018	Indeterminate (permanent)	42	58	1322
2018	Student	47	53	19

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	33	67	1172
2020	Term	35	65	18
2019	Indeterminate (permanent)	36	64	1264
2019	Term	27	73	25
2018	Indeterminate (permanent)	36	64	1322
2018	Term	56	44	10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	56	44	1172
2020	Term	65	35	18
2019	Indeterminate (permanent)	54	46	1264
2019	Student	59	41	29
2018	Indeterminate (permanent)	55	45	1322
2018	Student	68	32	19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	41	59	1172
2020	Term	62	38	18
2019	Indeterminate (permanent)	41	59	1264
2019	Student	38	62	29
2018	Indeterminate (permanent)	41	59	1322
2018	Student	32	68	19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	1172
2019	Indeterminate (permanent)	3	97	1264
2018	Indeterminate (permanent)	3	97	1322
2018	Student	0	100	19

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	1172
2019	Indeterminate (permanent)	10	90	1264
2019	Student	31	69	29
2018	Indeterminate (permanent)	11	89	1322
2018	Student	32	68	19

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	1172
2019	Indeterminate (permanent)	13	87	1264
2019	Term	0	100	25
2018	Indeterminate (permanent)	12	88	1322

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	57	43	1172
2020	Term	33	67	18
2019	Indeterminate (permanent)	59	41	1264
2019	Term	50	50	25
2019	Student	45	55	29
2018	Indeterminate (permanent)	57	43	1322
2018	Student	32	68	19

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	29	71	1172
2020	Term	41	59	18
2019	Indeterminate (permanent)	30	70	1264
2019	Student	21	79	29
2018	Indeterminate (permanent)	29	71	1322
2018	Student	26	74	19

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	1172
2019	Indeterminate (permanent)	17	83	1264
2018	Indeterminate (permanent)	15	85	1322

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	46	54	1172
2020	Term	53	47	18
2019	Indeterminate (permanent)	49	51	1257
2019	Student	55	45	29
2018	Indeterminate (permanent)	50	50	1326
2018	Student	45	55	20

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	26	74	1172
2020	Term	45	55	18
2019	Indeterminate (permanent)	29	71	1257
2019	Student	24	76	29
2018	Indeterminate (permanent)	28	72	1326

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	1172
2020	Term	0	100	18
2019	Indeterminate (permanent)	6	94	1257
2019	Term	0	100	24
2018	Indeterminate (permanent)	6	94	1326

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	22	78	1172
2020	Term	0	100	18
2019	Indeterminate (permanent)	26	74	1257
2018	Indeterminate (permanent)	24	76	1326
2018	Student	0	100	20

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	1172
2019	Indeterminate (permanent)	9	91	1257
2018	Indeterminate (permanent)	9	91	1326

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	1172
2019	Indeterminate (permanent)	12	88	1257
2018	Indeterminate (permanent)	12	88	1326

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	1172
2019	Indeterminate (permanent)	15	85	1257
2019	Student	21	79	29
2018	Indeterminate (permanent)	15	85	1326
2018	Student	0	100	20

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	1172
2019	Indeterminate (permanent)	12	88	1257
2018	Indeterminate (permanent)	11	89	1326

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	30	70	1172
2020	Term	30	70	18
2019	Indeterminate (permanent)	27	73	1257
2019	Term	30	70	24
2019	Student	34	66	29
2018	Indeterminate (permanent)	27	73	1326
2018	Student	55	45	20

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	1040
2019	Indeterminate (permanent)	9	91	1113
2018	Indeterminate (permanent)	9	91	1169

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	1040
2019	Indeterminate (permanent)	15	85	1113
2018	Indeterminate (permanent)	13	87	1169
2018	Student	50	50	18

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	1040
2019	Indeterminate (permanent)	7	93	1113
2018	Indeterminate (permanent)	9	91	1169

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	1040
2019	Indeterminate (permanent)	5	95	1113
2018	Indeterminate (permanent)	6	94	1169
2018	Student	0	100	18

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	1040
2019	Indeterminate (permanent)	8	92	1113
2018	Indeterminate (permanent)	8	92	1169

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	1040
2019	Indeterminate (permanent)	8	92	1113
2018	Indeterminate (permanent)	8	92	1169

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	1040
2019	Indeterminate (permanent)	7	93	1113
2018	Indeterminate (permanent)	7	93	1169

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	1040
2019	Indeterminate (permanent)	10	90	1113
2018	Indeterminate (permanent)	10	90	1169

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	1040
2019	Indeterminate (permanent)	10	90	1113
2018	Indeterminate (permanent)	9	91	1169
2018	Student	0	100	18

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	38	62	1040
2019	Indeterminate (permanent)	37	63	1113
2018	Indeterminate (permanent)	37	63	1169
2018	Student	33	67	18

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	1040
2019	Indeterminate (permanent)	9	91	1113
2018	Indeterminate (permanent)	9	91	1169

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	56	44	1040
2019	Indeterminate (permanent)	54	46	1113
2018	Indeterminate (permanent)	49	51	1169
2018	Student	39	61	18

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	1040
2019	Indeterminate (permanent)	2	98	1113
2018	Indeterminate (permanent)	2	98	1169
2018	Student	0	100	18

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	65	35	1040
2019	Indeterminate (permanent)	64	36	1113
2018	Indeterminate (permanent)	64	36	1169
2018	Student	56	44	18

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	1040
2019	Indeterminate (permanent)	4	96	1113
2018	Indeterminate (permanent)	5	95	1169
2018	Student	0	100	18

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	1040
2019	Indeterminate (permanent)	14	86	1113
2018	Indeterminate (permanent)	12	88	1169

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	13	18	20	12	14	19	5	40	34	7384
2020	Term	32	13	8	4	5	29	9	73	13	267
2020	Casual	31	15	11	1	1	32	9	78	4	107
2020	Student	24	11	8	6	4	30	18	67	18	105
2019	Indeterminate (permanent)	10	16	22	12	18	17	5	34	39	6520
2019	Term	24	17	16	5	4	24	10	63	12	205
2019	Student	24	14	12	6	2	28	14	64	14	354
2018	Indeterminate (permanent)	9	16	25	13	19	14	3	31	39	5856
2018	Term	22	16	12	7	5	29	9	61	18	127
2018	Casual	20	21	16	1	5	22	15	65	10	81
2018	Student	24	16	12	3	7	27	10	64	17	162
2017	Indeterminate (permanent)	9	16	23	11	18	18	5	32	38	6753
2017	Seasonal	0	17	25	8	16	33	0	25	37	12
2017	Term	16	17	24	4	3	28	9	53	10	107
2017	Casual	23	9	11	4	11	29	13	55	25	56
2017	Student	27	14	12	5	1	25	15	69	10	243
2014	Indeterminate (permanent)	10	16	23	10	13	21	6	36	32	8831
2014	Seasonal	16	15	32	11	5	16	5	39	20	19
2014	Term	18	10	19	4	4	30	16	51	15	153
2014	Casual	18	10	9	3	2	41	17	67	11	69
2014	Student	25	9	17	5	3	30	12	57	14	202

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	27	21	12	11	7	1	53	25	7382
2020	Term	50	21	9	4	3	12	1	82	8	266
2020	Casual	45	28	9	4	1	12	1	84	5	107
2020	Student	41	15	14	6	6	15	2	69	14	104
2019	Indeterminate (permanent)	19	28	21	12	14	6	1	50	28	6518
2019	Term	43	28	14	5	2	6	2	77	8	203
2019	Student	36	25	14	6	2	14	3	74	9	355
2018	Indeterminate (permanent)	15	28	23	14	15	5	0	45	31	5859
2018	Term	35	31	12	4	3	11	4	77	8	128
2018	Casual	36	34	13	1	0	14	2	83	2	80
2018	Student	36	26	12	6	4	12	2	73	12	161
2017	Indeterminate (permanent)	14	27	23	13	15	8	1	45	31	6741
2017	Seasonal	0	25	34	8	8	25	0	33	22	12
2017	Term	31	27	22	5	4	12	0	66	10	107
2017	Casual	29	18	13	4	8	19	9	66	16	56
2017	Student	42	19	15	5	2	13	4	73	8	243
2014	Indeterminate (permanent)	15	26	23	11	11	12	1	48	26	8831
2014	Seasonal	21	20	32	16	5	5	0	44	22	19
2014	Term	29	23	18	4	4	18	4	66	11	153
2014	Casual	31	20	10	3	3	33	0	75	9	69
2014	Student	31	19	20	5	3	17	5	65	10	202

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	7379
2020	Term	5	95	269
2019	Indeterminate (permanent)	13	87	6515
2019	Casual	6	94	143
2019	Student	5	95	354
2018	Indeterminate (permanent)	15	85	5857
2018	Student	6	94	160

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	37	63	807
2020	Term	52	48	15
2019	Indeterminate (permanent)	37	63	806
2019	Student	61	39	18
2018	Indeterminate (permanent)	35	65	830

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	80	20	807
2020	Term	68	32	15
2019	Indeterminate (permanent)	79	21	806
2019	Student	50	50	18
2018	Indeterminate (permanent)	80	20	830

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	807
2020	Term	0	100	15
2019	Indeterminate (permanent)	4	96	806
2019	Student	0	100	18
2018	Indeterminate (permanent)	3	97	830

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	807
2020	Term	0	100	15
2019	Indeterminate (permanent)	3	97	806
2018	Indeterminate (permanent)	3	97	830

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	807
2019	Indeterminate (permanent)	7	93	806
2019	Student	0	100	18
2018	Indeterminate (permanent)	4	96	830

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	807
2019	Indeterminate (permanent)	15	85	806
2018	Indeterminate (permanent)	14	86	830

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	807
2019	Indeterminate (permanent)	7	93	806
2018	Indeterminate (permanent)	10	90	830

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	27	73	807
2020	Term	41	59	15
2019	Indeterminate (permanent)	23	77	791
2018	Indeterminate (permanent)	25	75	826

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	807
2020	Term	35	65	15
2019	Indeterminate (permanent)	18	82	791
2018	Indeterminate (permanent)	18	82	826

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	807
2020	Term	41	59	15
2019	Indeterminate (permanent)	15	85	791
2018	Indeterminate (permanent)	17	83	826

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	807
2019	Indeterminate (permanent)	6	94	791
2018	Indeterminate (permanent)	6	94	826

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	23	77	807
2020	Term	52	48	15
2019	Indeterminate (permanent)	25	75	791
2019	Student	50	50	18
2018	Indeterminate (permanent)	20	80	826

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	32	68	807
2020	Term	38	62	15
2019	Indeterminate (permanent)	34	66	791
2019	Student	56	44	18
2018	Indeterminate (permanent)	37	63	826

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	807
2020	Term	0	100	15
2019	Indeterminate (permanent)	5	95	791
2018	Indeterminate (permanent)	4	96	826

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	807
2020	Term	0	100	15
2019	Indeterminate (permanent)	2	98	791
2018	Indeterminate (permanent)	2	98	826

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	807
2020	Term	0	100	15
2019	Indeterminate (permanent)	13	87	791
2019	Student	0	100	18
2018	Indeterminate (permanent)	11	89	826

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	27	73	807
2019	Indeterminate (permanent)	26	74	791
2019	Student	0	100	18
2018	Indeterminate (permanent)	25	75	826

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	1	99	807
2020	Term	0	100	15
2019	Indeterminate (permanent)	1	99	791
2019	Student	0	100	18
2018	Indeterminate (permanent)	1	99	826

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	19	81	807
2019	Indeterminate (permanent)	23	77	791
2018	Indeterminate (permanent)	21	79	826

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Term	0	100	15

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	807
2019	Indeterminate (permanent)	16	84	791
2018	Indeterminate (permanent)	14	86	826

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	28	72	807
2019	Indeterminate (permanent)	31	69	787
2018	Indeterminate (permanent)	31	69	829

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	807
2019	Indeterminate (permanent)	17	83	787
2018	Indeterminate (permanent)	16	84	829

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	807
2019	Indeterminate (permanent)	4	96	787
2019	Student	0	100	18
2018	Indeterminate (permanent)	4	96	829

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	807
2019	Indeterminate (permanent)	20	80	787
2018	Indeterminate (permanent)	21	79	829

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	807
2019	Indeterminate (permanent)	5	95	787
2018	Indeterminate (permanent)	3	97	829

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	807
2019	Indeterminate (permanent)	11	89	787
2018	Indeterminate (permanent)	10	90	829

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	807
2019	Indeterminate (permanent)	9	91	787
2018	Indeterminate (permanent)	9	91	829

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	807
2019	Indeterminate (permanent)	11	89	787
2018	Indeterminate (permanent)	8	92	829

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	49	51	807
2020	Term	59	41	15
2019	Indeterminate (permanent)	46	54	787
2019	Student	56	44	18
2018	Indeterminate (permanent)	48	52	829

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	725
2019	Indeterminate (permanent)	6	94	643
2018	Indeterminate (permanent)	5	95	744

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	725
2019	Indeterminate (permanent)	10	90	643
2018	Indeterminate (permanent)	9	91	744

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	725
2019	Indeterminate (permanent)	3	97	643
2018	Indeterminate (permanent)	2	98	744

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	725
2019	Indeterminate (permanent)	2	98	643
2018	Indeterminate (permanent)	3	97	744

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	1	99	725
2019	Indeterminate (permanent)	2	98	643
2018	Indeterminate (permanent)	3	97	744

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	725
2019	Indeterminate (permanent)	4	96	643
2018	Indeterminate (permanent)	2	98	744

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	725
2019	Indeterminate (permanent)	6	94	643
2018	Indeterminate (permanent)	4	96	744

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	725
2019	Indeterminate (permanent)	9	91	643
2018	Indeterminate (permanent)	10	90	744

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	725
2019	Indeterminate (permanent)	11	89	643
2018	Indeterminate (permanent)	8	92	744

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	33	67	725
2019	Indeterminate (permanent)	31	69	643
2018	Indeterminate (permanent)	30	70	744

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	725
2019	Indeterminate (permanent)	9	91	643
2018	Indeterminate (permanent)	9	91	744

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	51	49	725
2019	Indeterminate (permanent)	50	50	643
2018	Indeterminate (permanent)	45	55	744

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	1	99	725
2019	Indeterminate (permanent)	3	97	643
2018	Indeterminate (permanent)	3	97	744

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	66	34	725
2019	Indeterminate (permanent)	66	34	643
2018	Indeterminate (permanent)	70	30	744

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	725
2019	Indeterminate (permanent)	4	96	643
2018	Indeterminate (permanent)	5	95	744

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	725
2019	Indeterminate (permanent)	10	90	643
2018	Indeterminate (permanent)	13	87	744

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	19	24	7	9	23	4	45	23	7383
2020	Term	36	11	10	2	2	29	11	78	6	268
2020	Casual	34	16	14	1	0	29	7	78	1	106
2020	Student	25	13	9	6	4	28	16	67	17	104
2019	Indeterminate (permanent)	13	17	26	7	11	21	5	40	25	6505
2019	Term	27	15	17	2	2	26	10	67	7	204
2019	Student	28	12	13	3	2	30	12	69	9	354
2018	Indeterminate (permanent)	11	18	30	8	11	19	3	36	25	5853
2018	Term	19	25	13	3	1	31	7	72	7	126
2018	Casual	26	15	16	3	1	25	13	66	7	80
2018	Student	30	14	9	3	2	34	9	77	8	158
2017	Indeterminate (permanent)	10	17	27	6	10	24	5	39	23	6754
2017	Seasonal	17	8	42	0	8	8	16	33	11	12
2017	Term	20	16	19	2	2	31	10	60	7	107
2017	Casual	29	14	2	6	2	37	10	81	14	56
2017	Student	31	15	10	1	1	30	12	80	4	243
2014	Indeterminate (permanent)	12	17	26	6	7	27	6	42	20	8834
2014	Seasonal	16	20	37	11	5	5	5	41	18	19
2014	Term	15	14	21	3	3	29	14	52	11	153
2014	Casual	22	9	10	2	1	37	19	70	7	69
2014	Student	27	11	15	1	1	29	15	68	5	200

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	29	22	9	8	8	1	57	19	7374
2020	Term	51	20	9	1	2	14	2	85	4	266
2020	Casual	50	24	12	1	0	12	2	85	1	107
2020	Student	40	20	11	4	4	18	3	77	10	104
2019	Indeterminate (permanent)	21	28	24	8	10	9	1	54	19	6500
2019	Term	48	24	15	3	2	7	1	79	5	205
2019	Student	42	21	12	3	2	16	4	79	7	353
2018	Indeterminate (permanent)	16	28	27	9	11	8	1	48	22	5845
2018	Term	30	37	10	3	2	15	4	82	6	127
2018	Casual	36	28	11	1	3	16	4	80	5	81
2018	Student	41	25	11	2	1	17	3	82	4	158
2017	Indeterminate (permanent)	17	28	25	8	9	12	2	52	20	6736
2017	Seasonal	17	8	42	0	8	8	16	33	11	12
2017	Term	34	26	20	3	2	13	2	71	6	107
2017	Casual	31	28	2	4	2	23	10	89	9	56
2017	Student	48	23	7	4	1	13	4	86	6	243
2014	Indeterminate (permanent)	18	27	24	7	8	16	1	54	18	8825
2014	Seasonal	32	26	27	5	5	5	0	61	11	19
2014	Term	28	24	19	3	2	19	3	68	7	153
2014	Casual	44	17	7	3	1	19	9	84	6	69
2014	Student	36	21	13	2	2	19	5	77	6	202

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	2	6	15	18	50	9	1	9	75	218

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	22	20	15	21	1	44	36	7395
2020	Term	39	18	18	13	10	1	58	24	269
2020	Casual	46	23	15	7	9	0	69	16	105
2020	Student	43	10	16	11	17	2	54	29	105

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	28	21	11	10	0	1	58	21	7382
2020	Term	36	28	16	11	7	0	1	65	19	266
2020	Casual	34	27	20	11	8	0	0	61	19	106
2020	Student	19	22	23	22	13	1	0	42	35	104
2019	Indeterminate (permanent)	25	26	20	12	17	0	1	51	29	6521
2019	Term	26	21	18	17	16	1	1	48	34	204
2019	Student	28	25	16	13	17	0	0	54	30	355
2018	Indeterminate (permanent)	24	26	21	13	16	0	1	51	29	5856
2018	Term	21	31	20	11	15	1	1	53	27	128
2018	Casual	21	23	24	15	14	0	3	46	30	81
2018	Student	27	26	20	12	14	0	0	53	27	161
2017	Indeterminate (permanent)	25	27	20	12	14	0	2	52	27	6729
2017	Seasonal	25	0	25	25	17	0	8	27	46	12
2017	Term	31	18	17	12	16	4	3	52	30	107
2017	Casual	15	26	31	5	16	0	6	44	23	56
2017	Student	27	30	19	7	14	0	2	59	22	243

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	27	25	15	11	0	0	49	26	7393
2020	Term	38	30	18	10	4	0	1	69	14	269
2020	Casual	55	28	9	4	3	0	0	83	7	106
2020	Student	40	36	15	4	2	0	3	78	6	104
2019	Indeterminate (permanent)	18	28	25	15	13	0	1	46	29	6514
2019	Term	45	22	19	9	5	1	0	67	14	205
2019	Student	49	26	16	5	3	0	1	75	8	354
2018	Indeterminate (permanent)	15	27	27	17	13	0	0	42	31	5849
2018	Term	36	28	21	8	6	1	0	65	14	128
2018	Casual	39	26	24	8	1	0	1	66	10	81
2018	Student	40	36	14	7	2	0	1	77	9	161
2017	Indeterminate (permanent)	17	26	25	17	15	0	1	43	32	6741
2017	Seasonal	25	34	17	8	8	0	8	64	18	12
2017	Term	33	30	20	11	6	0	1	63	17	107
2017	Casual	34	27	16	5	11	2	5	66	17	56
2017	Student	44	26	19	8	1	1	2	72	9	243

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	30	20	11	8	0	2	61	19	7367
2020	Term	51	28	14	6	1	0	1	79	7	269
2020	Casual	56	28	12	2	1	0	1	85	4	105
2020	Student	61	23	7	1	1	1	7	91	2	105
2019	Indeterminate (permanent)	26	30	21	12	8	0	2	57	21	6472
2019	Term	50	25	14	4	4	2	1	77	9	203
2019	Student	64	21	7	2	1	0	5	89	3	351
2018	Indeterminate (permanent)	22	30	23	13	10	0	2	53	23	5798
2018	Term	45	23	16	5	6	1	4	71	12	127
2018	Casual	51	26	17	4	1	0	1	78	5	79
2018	Student	62	18	9	5	0	0	7	85	5	159
2017	Indeterminate (permanent)	23	28	22	13	10	1	4	53	24	6721
2017	Seasonal	34	34	17	0	0	0	16	80	0	12
2017	Term	34	28	20	11	4	1	3	64	15	106
2017	Casual	49	19	15	2	4	2	9	77	6	56
2017	Student	62	16	9	3	2	1	7	85	5	243

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	24	21	17	15	1	1	46	33	7364
2020	Term	39	26	18	8	8	0	2	66	16	268
2020	Casual	52	23	15	6	3	1	0	76	9	104
2020	Student	48	23	14	6	7	0	2	73	13	104
2019	Indeterminate (permanent)	12	19	21	20	28	0	1	31	48	6496
2019	Term	37	25	17	11	8	1	1	63	19	205
2019	Student	49	21	13	6	8	0	1	72	15	354
2018	Indeterminate (permanent)	10	16	23	21	29	0	1	26	51	5839
2018	Term	37	20	20	8	12	2	1	58	21	126
2018	Casual	38	17	25	9	9	0	1	56	19	81
2018	Student	41	21	18	10	9	1	1	63	19	160
2017	Indeterminate (permanent)	10	16	20	21	31	1	1	26	53	6732
2017	Seasonal	17	0	0	17	50	0	16	20	80	12
2017	Term	21	29	18	14	16	0	2	51	30	106
2017	Casual	25	18	14	22	9	3	9	49	35	56
2017	Student	38	18	17	13	9	1	4	58	23	243

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	25	13	7	5	0	3	75	12	7356
2020	Term	67	17	9	2	1	0	4	87	3	269
2020	Casual	74	15	7	3	0	1	1	91	3	105
2020	Student	71	20	2	0	1	1	5	97	1	105
2019	Indeterminate (permanent)	41	25	15	8	7	0	4	69	15	6491
2019	Term	68	17	5	4	2	0	6	89	6	203
2019	Student	69	15	8	2	3	0	3	87	4	354
2018	Indeterminate (permanent)	38	25	16	8	7	0	6	67	15	5835
2018	Term	60	17	9	5	2	1	5	82	8	128
2018	Casual	65	19	9	1	3	0	3	86	4	80
2018	Student	65	17	7	4	1	0	6	87	6	161
2017	Indeterminate (permanent)	36	24	17	7	6	1	9	66	15	6727
2017	Seasonal	17	25	17	17	8	0	16	50	30	12
2017	Term	54	19	12	3	2	0	10	81	6	107
2017	Casual	50	19	13	2	4	2	10	78	7	56
2017	Student	62	19	7	4	2	0	5	86	6	243

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	26	22	14	14	0	1	50	27	7378
2020	Term	44	30	16	6	3	0	1	75	9	267
2020	Casual	59	22	12	4	2	0	1	82	6	106
2020	Student	44	21	24	8	3	0	1	65	11	105
2019	Indeterminate (permanent)	23	26	22	12	16	0	1	49	29	6509
2019	Term	48	25	16	6	5	0	1	74	10	205
2019	Student	47	24	17	6	6	0	0	72	12	354
2018	Indeterminate (permanent)	20	24	23	15	17	0	1	44	33	5837
2018	Term	44	21	18	8	5	2	3	68	13	127
2018	Casual	41	33	15	6	3	0	2	75	10	79
2018	Student	39	32	17	7	3	0	2	72	11	161
2017	Indeterminate (permanent)	19	26	24	15	15	0	1	45	30	6706
2017	Seasonal	8	17	25	8	34	0	8	27	46	12
2017	Term	43	25	19	8	3	0	2	70	11	106
2017	Casual	36	28	9	10	11	2	3	68	23	55
2017	Student	40	29	19	8	3	0	2	70	11	243

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	22	19	13	15	0	5	50	30	7370
2020	Term	45	18	14	8	5	0	9	70	15	267
2020	Casual	57	19	9	2	7	0	7	81	9	106
2020	Student	49	13	8	7	5	1	18	76	14	105

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	30	22	12	9	1	1	57	21	7349
2020	Term	53	25	13	6	1	1	2	80	7	267
2020	Casual	63	18	9	2	4	0	5	85	6	104
2020	Student	60	14	13	3	6	0	4	77	9	105
2019	Indeterminate (permanent)	20	32	24	13	10	1	1	53	23	6493
2019	Term	43	29	18	6	1	1	1	74	7	204
2019	Student	49	24	13	6	5	1	1	75	12	354
2018	Indeterminate (permanent)	15	31	27	15	11	0	1	47	26	5846
2018	Term	41	26	14	12	2	1	3	70	15	129
2018	Casual	35	29	29	3	1	0	3	65	4	81
2018	Student	48	22	19	4	2	2	3	73	7	161
2017	Indeterminate (permanent)	16	28	25	17	12	1	1	45	30	6708
2017	Seasonal	8	16	25	34	8	0	8	27	46	12
2017	Term	41	24	19	7	4	2	3	68	12	106
2017	Casual	40	21	18	8	6	0	7	66	15	55
2017	Student	50	26	12	6	2	0	4	79	9	242

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	20	28	24	15	12	0	1	49	27	7355
2020	Term	39	35	15	8	1	2	1	76	9	268
2020	Casual	53	31	9	4	1	0	2	86	5	106
2020	Student	50	23	14	5	6	0	2	75	11	105
2019	Indeterminate (permanent)	16	28	24	17	13	1	1	45	31	6497
2019	Term	43	28	16	10	1	0	1	73	11	202
2019	Student	52	22	14	6	4	1	1	75	11	354
2018	Indeterminate (permanent)	13	26	26	19	15	0	1	40	34	5845
2018	Term	34	25	15	14	5	1	4	63	21	129
2018	Casual	36	34	21	4	4	0	1	71	8	81
2018	Student	43	28	18	4	3	1	4	75	7	160
2017	Indeterminate (permanent)	14	25	25	19	16	1	1	40	35	6707
2017	Seasonal	17	34	8	17	8	0	16	60	30	12
2017	Term	30	29	24	9	3	1	3	62	13	106
2017	Casual	38	31	17	4	6	2	2	72	10	55
2017	Student	48	27	14	6	2	0	3	77	8	242

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	29	21	13	11	0	1	55	24	7355
2020	Term	45	25	17	8	3	1	1	72	11	268
2020	Casual	54	20	15	7	2	0	1	75	10	106
2020	Student	47	20	19	4	9	0	1	68	13	103
2019	Indeterminate (permanent)	23	28	22	14	12	0	1	51	27	6486
2019	Term	41	23	21	11	3	1	1	65	14	204
2019	Student	38	26	19	9	8	1	0	65	16	355
2018	Indeterminate (permanent)	18	27	24	16	14	0	1	46	30	5837
2018	Term	37	26	17	11	7	2	1	64	18	129
2018	Casual	30	23	32	8	6	0	1	53	14	81
2018	Student	37	26	21	12	2	0	2	64	15	161
2017	Indeterminate (permanent)	19	27	22	16	13	1	1	47	30	6716
2017	Seasonal	17	17	34	17	0	0	16	40	20	12
2017	Term	38	29	19	6	5	1	2	69	11	106
2017	Casual	27	30	18	13	10	0	2	59	23	55
2017	Student	49	21	17	6	5	0	2	72	11	242

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	26	16	11	12	0	1	60	24	7355
2020	Term	53	23	14	4	3	0	2	78	7	263
2020	Casual	67	11	10	2	7	0	2	80	10	106
2020	Student	59	18	11	5	7	0	1	78	12	104
2019	Indeterminate (permanent)	29	26	18	13	13	0	1	55	27	6476
2019	Term	56	22	9	8	4	0	2	79	13	204
2019	Student	48	23	14	8	7	1	0	71	15	353

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	30	21	10	7	1	61	18	7359
2020	Term	37	25	21	9	6	1	63	16	265
2020	Casual	53	22	14	4	4	3	77	8	107
2020	Student	33	29	22	10	4	2	63	15	105

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	29	22	14	13	0	1	51	27	7358
2020	Term	39	32	17	7	4	0	1	72	11	267
2020	Casual	46	30	15	4	2	0	2	78	6	105
2020	Student	43	27	16	8	3	1	2	72	11	104
2019	Indeterminate (permanent)	23	29	22	14	11	0	1	53	25	6470
2019	Term	48	27	13	6	4	0	2	76	10	201
2019	Student	53	26	13	4	3	1	1	80	7	353
2018	Indeterminate (permanent)	20	28	23	15	12	0	1	49	27	5818
2018	Term	40	32	15	9	2	1	2	73	11	126
2018	Casual	36	30	21	8	4	0	1	66	13	81
2018	Student	46	34	11	6	1	0	2	82	7	161
2017	Indeterminate (permanent)	21	29	23	15	11	1	2	51	26	6700
2017	Seasonal	8	25	34	17	0	0	16	40	20	12
2017	Term	42	22	26	4	1	1	4	67	5	105
2017	Casual	31	27	21	6	11	2	2	60	18	55
2017	Student	53	23	12	5	2	1	2	79	8	243

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	27	16	7	6	0	1	71	13	7325
2020	Term	57	19	13	6	2	0	2	78	9	268
2020	Casual	63	20	10	1	6	0	1	83	7	106
2020	Student	60	18	12	5	3	1	1	80	8	105
2019	Indeterminate (permanent)	39	26	17	9	8	0	1	66	17	6468
2019	Term	66	16	9	5	1	0	3	84	6	203
2019	Student	69	17	6	4	3	1	1	87	6	349
2018	Indeterminate (permanent)	40	26	17	9	7	0	1	67	16	5811
2018	Term	59	21	8	6	2	1	4	83	8	129
2018	Casual	55	26	14	3	1	0	1	82	3	81
2018	Student	63	25	6	3	1	0	2	90	4	161
2017	Indeterminate (permanent)	40	26	17	9	6	0	2	68	15	6747
2017	Seasonal	33	34	25	0	0	0	8	73	0	12
2017	Term	56	21	13	4	1	1	3	81	5	107
2017	Casual	61	17	8	2	7	0	5	82	10	55
2017	Student	69	20	5	2	1	0	2	91	3	243

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	33	20	9	6	1	66	15	7340
2020	Term	46	25	20	6	2	1	71	9	268
2020	Casual	50	27	14	4	4	1	77	8	106
2020	Student	47	33	12	5	2	1	81	7	105

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	62	17	8	3	4	1	5	84	8	7342
2020	Term	74	15	5	2	2	0	3	92	3	266
2020	Casual	74	17	5	0	0	0	4	95	0	107
2020	Student	77	12	5	1	1	0	4	93	2	102
2019	Indeterminate (permanent)	60	15	8	4	6	1	6	81	10	6478
2019	Term	77	8	4	2	1	2	6	93	3	203
2019	Student	78	10	3	2	1	1	5	94	3	352
2018	Indeterminate (permanent)	56	18	10	5	6	1	4	77	12	5820
2018	Term	71	13	7	1	0	1	7	92	1	129
2018	Casual	61	16	11	4	1	1	5	83	6	81
2018	Student	72	15	4	2	0	1	5	93	2	159

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	14	7	5	6	1	2	82	11	7335
2020	Term	83	8	2	2	2	0	3	93	5	268
2020	Casual	77	8	3	3	3	0	5	91	6	106
2020	Student	81	4	5	2	3	1	5	90	5	105
2019	Indeterminate (permanent)	57	17	9	6	8	1	2	76	14	6502
2019	Term	78	7	4	5	2	0	4	88	7	204
2019	Student	77	10	5	2	3	1	3	90	5	355
2018	Indeterminate (permanent)	52	18	11	7	8	1	3	73	15	5839
2018	Term	71	13	4	2	2	3	5	91	4	129
2018	Casual	76	10	8	0	1	1	3	90	2	81
2018	Student	75	11	4	2	4	1	2	89	6	159
2017	Indeterminate (permanent)	56	18	9	6	6	1	2	77	13	6736
2017	Seasonal	64	18	0	9	0	0	9	90	10	11
2017	Term	72	7	6	5	2	1	8	87	7	107
2017	Casual	65	9	4	8	8	2	5	79	16	56
2017	Student	79	12	3	2	1	1	2	94	3	243

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	25	10	4	3	0	2	83	7	7324
2020	Term	74	13	7	3	0	0	2	89	4	268
2020	Casual	79	8	7	2	1	0	4	90	3	107
2020	Student	76	9	5	4	3	0	4	88	7	104
2019	Indeterminate (permanent)	45	31	13	5	4	0	1	77	10	6489
2019	Term	65	20	10	2	2	0	1	86	4	203
2019	Student	62	19	11	3	3	1	1	82	6	354
2018	Indeterminate (permanent)	42	33	14	6	4	0	1	75	10	5840
2018	Term	57	26	11	2	2	0	2	84	4	129
2018	Casual	65	20	11	1	1	0	1	86	3	79
2018	Student	61	21	9	5	2	0	1	84	8	161
2017	Indeterminate (permanent)	44	32	13	6	4	0	1	77	10	6743
2017	Seasonal	33	8	34	8	8	0	8	45	18	12
2017	Term	57	28	8	2	2	0	3	87	4	107
2017	Casual	60	19	6	4	7	2	3	83	11	56
2017	Student	61	23	8	5	1	0	2	86	6	242

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	19	10	7	8	0	1	75	15	7346
2020	Term	77	11	5	4	1	0	2	90	5	269
2020	Casual	85	7	2	1	1	0	4	96	2	107
2020	Student	80	6	1	5	5	0	4	89	10	104
2019	Indeterminate (permanent)	47	22	13	8	9	0	1	70	16	6459
2019	Term	69	13	10	4	3	0	1	83	7	204
2019	Student	70	13	8	3	4	1	1	85	7	353
2018	Indeterminate (permanent)	39	25	16	10	10	0	1	64	20	5817
2018	Term	65	20	8	2	2	0	4	88	4	129
2018	Casual	64	11	17	6	1	0	1	77	6	79
2018	Student	68	18	6	4	3	1	1	88	6	160
2017	Indeterminate (permanent)	44	24	13	9	8	1	2	69	18	6737
2017	Seasonal	33	8	17	17	17	0	8	45	36	12
2017	Term	61	21	8	3	2	0	5	86	5	107
2017	Casual	66	11	5	4	9	2	3	81	14	56
2017	Student	75	15	4	3	2	0	2	92	5	243

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	11	5	2	1	0	24	89	4	7360
2020	Term	73	4	1	2	0	0	19	96	2	268
2020	Casual	74	3	1	0	1	0	21	98	1	107
2020	Student	77	2	0	1	0	0	20	99	1	103
2019	Indeterminate (permanent)	52	11	7	2	2	0	26	86	5	6445
2019	Term	76	3	1	1	1	0	19	97	2	203
2019	Student	72	3	1	0	0	1	22	99	0	351
2018	Indeterminate (permanent)	47	12	6	2	2	0	30	85	6	5785
2018	Term	66	7	1	1	0	0	24	96	2	128
2018	Casual	65	5	5	0	0	0	24	93	0	79
2018	Student	65	6	1	0	1	0	26	97	1	159
2017	Indeterminate (permanent)	47	12	6	3	2	0	30	86	6	6737
2017	Seasonal	50	8	0	0	0	0	42	100	0	12
2017	Term	59	5	4	2	0	0	31	92	2	107
2017	Casual	65	4	4	2	0	0	26	92	3	56
2017	Student	72	5	1	1	0	0	21	97	2	239

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	59	22	10	4	3	0	3	83	6	7388
2020	Term	79	13	3	2	0	0	4	95	2	269
2020	Casual	80	7	3	1	0	1	7	96	1	107
2020	Student	78	9	5	2	3	0	4	90	5	105
2019	Indeterminate (permanent)	56	23	10	4	3	0	4	83	7	6475
2019	Term	75	12	4	1	0	0	7	94	1	202
2019	Student	75	10	6	3	1	1	5	90	4	353
2018	Indeterminate (permanent)	52	25	12	4	3	0	4	81	7	5806
2018	Term	70	15	4	1	0	0	9	94	1	125
2018	Casual	70	9	10	6	0	0	5	83	6	77
2018	Student	72	11	6	3	3	0	6	88	5	159
2017	Indeterminate (permanent)	54	23	10	4	2	1	6	83	7	6703
2017	Seasonal	50	25	8	8	0	0	8	82	9	12
2017	Term	70	8	7	0	1	1	12	90	1	105
2017	Casual	68	9	4	10	2	0	8	84	12	56
2017	Student	67	18	8	1	1	0	4	89	3	241

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	72	16	5	2	2	0	2	91	4	7384
2020	Term	32	20	18	15	13	0	1	53	29	268
2020	Casual	38	19	16	6	14	1	6	61	21	107
2020	Student	45	22	13	7	11	0	2	68	18	105
2019	Indeterminate (permanent)	73	14	5	2	2	0	3	90	5	6501
2019	Term	31	18	17	14	19	0	1	50	33	204
2019	Student	57	15	12	6	8	1	3	74	14	355
2018	Indeterminate (permanent)	69	17	6	2	3	0	3	89	5	5830
2018	Term	29	18	18	12	21	1	2	48	34	128
2018	Casual	37	16	19	12	12	1	2	56	25	79
2018	Student	58	15	7	9	6	0	5	76	16	161
2017	Indeterminate (permanent)	64	19	6	3	3	1	4	88	6	6743
2017	Seasonal	33	8	17	8	25	0	8	45	36	12
2017	Term	21	11	23	15	27	0	3	33	43	107
2017	Casual	33	15	16	16	12	0	8	52	31	56
2017	Student	53	18	6	8	9	0	5	76	17	243

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	31	15	5	4	0	1	75	9	7392
2020	Term	54	28	9	3	3	0	3	84	7	267
2020	Casual	62	22	10	0	2	1	2	87	2	105
2020	Student	47	27	17	7	0	0	2	75	7	104
2019	Indeterminate (permanent)	50	28	13	4	3	0	2	80	7	6480
2019	Term	58	21	10	6	1	0	3	82	8	202
2019	Student	59	24	9	4	2	1	1	85	5	354
2018	Indeterminate (permanent)	45	30	15	5	3	0	2	77	8	5828
2018	Term	57	20	13	4	3	0	3	80	7	127
2018	Casual	53	22	17	3	3	0	2	77	6	79
2018	Student	56	24	12	3	1	1	3	83	5	160
2017	Indeterminate (permanent)	46	31	13	4	3	0	3	79	7	6734
2017	Seasonal	16	34	25	17	0	0	8	54	18	12
2017	Term	58	22	7	4	1	1	7	87	5	106
2017	Casual	51	25	12	0	6	0	5	81	6	56
2017	Student	64	25	3	4	2	0	3	91	6	242

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	38	22	9	7	0	0	62	16	7386
2020	Term	37	37	16	6	3	0	1	75	9	267
2020	Casual	48	33	12	6	0	1	0	82	6	106
2020	Student	28	43	18	6	6	0	0	70	11	105

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	31	35	15	7	0	0	43	23	7382
2020	Term	24	36	30	7	2	0	0	60	10	269
2020	Casual	39	39	18	2	0	1	0	79	2	107
2020	Student	23	48	17	11	1	0	0	70	12	105
2019	Indeterminate (permanent)	12	30	36	16	7	0	0	42	22	6519
2019	Term	21	42	27	8	2	0	0	63	9	205
2019	Student	32	40	21	6	2	0	0	72	8	354
2018	Indeterminate (permanent)	9	28	38	17	7	0	0	37	24	5884
2018	Term	26	28	35	8	3	1	0	55	10	128
2018	Casual	20	47	25	4	3	0	0	68	7	80
2018	Student	24	45	23	7	1	0	1	69	8	161
2017	Indeterminate (permanent)	8	26	39	17	9	0	0	34	27	6753
2017	Seasonal	16	16	25	25	17	0	0	33	42	12
2017	Term	14	36	30	16	3	0	1	50	19	107
2017	Casual	26	35	24	9	5	0	0	61	15	56
2017	Student	26	48	21	3	0	1	0	75	3	243

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	20	38	20	7	0	0	27	35	7345
2020	Term	6	10	35	28	20	0	0	49	17	266
2020	Casual	3	4	28	35	30	1	0	65	6	105
2020	Student	1	16	28	34	21	0	0	55	17	105
2019	Indeterminate (permanent)	13	22	39	19	7	0	0	26	35	6475
2019	Term	4	10	29	34	22	1	0	56	14	204
2019	Student	8	11	33	26	21	0	0	48	19	353
2018	Indeterminate (permanent)	14	23	39	17	7	0	0	24	37	5803
2018	Term	4	13	35	22	25	0	0	47	18	128
2018	Casual	7	13	32	23	25	0	0	48	20	81
2018	Student	8	16	25	33	17	0	1	51	24	161
2017	Indeterminate (permanent)	12	24	39	17	7	0	0	24	37	6737
2017	Seasonal	0	42	25	16	16	0	0	33	42	12
2017	Term	4	15	35	28	17	0	1	46	19	107
2017	Casual	9	21	23	20	25	0	2	46	31	56
2017	Student	3	8	37	27	24	0	1	52	11	240

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	42	14	9	6	1	0	71	15	7390
2020	Term	55	26	10	5	2	2	1	83	7	267
2020	Casual	48	28	10	3	0	10	0	85	4	107
2020	Student	33	37	10	13	6	2	1	71	19	104
2019	Indeterminate (permanent)	24	41	16	10	7	1	0	66	18	6494
2019	Term	40	35	14	6	1	3	1	78	8	205
2019	Student	28	33	19	11	3	5	1	65	15	354
2018	Indeterminate (permanent)	22	41	18	11	7	1	0	64	18	5854
2018	Term	25	37	21	7	3	6	1	66	11	128
2018	Casual	32	31	14	8	6	7	1	69	15	81
2018	Student	31	33	18	6	6	4	1	68	13	162
2017	Indeterminate (permanent)	18	41	18	11	10	2	0	60	22	6745
2017	Seasonal	8	42	34	0	0	8	8	60	0	12
2017	Term	33	32	20	8	3	3	0	67	12	106
2017	Casual	28	26	13	11	2	19	1	68	16	56
2017	Student	31	33	14	7	3	10	2	73	12	243

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	31	16	14	14	2	56	28	7369
2020	Term	49	26	11	8	3	3	77	12	268
2020	Casual	46	31	8	4	1	9	85	6	106
2020	Student	40	27	11	10	7	6	71	17	104

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	27	12	14	16	1	0	58	30	7373
2020	Term	50	20	10	14	4	1	1	71	18	269
2020	Casual	47	31	9	9	2	3	0	80	11	106
2020	Student	38	16	15	16	13	1	0	55	29	104

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	29	15	7	8	3	1	69	16	7354
2020	Term	59	20	12	3	1	3	1	83	4	267
2020	Casual	56	25	12	0	1	5	2	86	1	107
2020	Student	51	23	11	6	4	6	0	79	10	104

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	30	17	15	14	1	0	53	29	7389
2020	Term	52	26	11	7	2	1	0	80	9	267
2020	Casual	54	29	13	2	0	2	0	84	2	106
2020	Student	41	26	11	8	8	6	1	71	16	105
2019	Indeterminate (permanent)	14	30	18	19	19	1	0	44	38	6520
2019	Term	36	32	14	12	2	1	1	70	15	204
2019	Student	29	28	23	10	7	2	1	59	18	354
2018	Indeterminate (permanent)	12	28	18	20	20	1	0	41	41	5858
2018	Term	27	32	16	15	6	2	1	61	22	128
2018	Casual	27	37	18	9	7	2	0	65	17	81
2018	Student	31	30	20	11	6	2	0	63	17	161
2017	Indeterminate (permanent)	8	28	18	21	23	1	0	37	45	6741
2017	Seasonal	8	16	25	33	17	0	0	25	50	12
2017	Term	22	39	21	11	5	2	0	62	17	107
2017	Casual	25	29	21	13	4	8	0	59	18	56
2017	Student	28	37	16	9	4	5	0	69	14	243

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	36	13	17	11	0	0	60	27	7395
2020	Term	47	36	10	4	2	0	0	83	6	269
2020	Casual	59	28	4	4	2	3	0	89	7	107
2020	Student	44	27	10	13	3	1	2	73	17	105

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	34	15	16	11	0	0	58	27	7359
2020	Term	46	34	10	7	2	0	1	81	9	269
2020	Casual	57	26	7	5	1	3	0	86	6	106
2020	Student	38	34	10	9	5	2	3	76	14	105

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	39	19	9	5	0	1	66	15	7343
2020	Term	45	31	12	8	1	1	2	79	9	265
2020	Casual	53	22	11	5	1	4	3	81	7	106
2020	Student	42	36	10	2	2	3	5	85	4	105

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	36	17	7	6	1	1	69	14	7355
2020	Term	58	28	11	2	1	0	0	86	3	269
2020	Casual	61	27	5	0	0	5	1	95	0	107
2020	Student	53	26	10	7	1	0	4	82	8	105

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	60	19	8	1	1	7	3	88	3	7371
2020	Term	72	14	5	1	1	5	1	92	2	269
2020	Casual	71	16	5	1	0	6	1	93	1	107
2020	Student	67	15	6	2	0	5	6	91	2	105

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	36	12	7	5	2	0	76	12	7358
2020	Term	62	24	9	3	1	2	0	88	3	268
2020	Casual	49	28	6	5	0	12	0	88	6	104
2020	Student	38	27	14	10	8	2	1	67	18	104

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	31	9	10	10	1	0	70	20	7358
2020	Term	58	24	9	5	2	1	1	84	7	268
2020	Casual	61	25	6	4	2	2	0	88	7	105
2020	Student	44	21	13	13	5	2	2	67	19	105

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	29	11	10	12	1	0	66	23	7378
2020	Term	63	20	9	4	4	1	0	83	8	269
2020	Casual	65	20	4	4	2	4	0	89	7	105
2020	Student	50	20	14	8	4	2	2	73	12	104

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	20	49	15	12	4	1	0	69	16	1618
2019	Indeterminate (permanent)	20	46	12	15	6	0	1	66	21	1355

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	82	18	1618

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	34	17	22	10	0	0	50	32	1368

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	7362
2020	Term	11	89	266
2020	Casual	11	89	106
2020	Student	13	87	104

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	7368
2020	Term	7	93	267
2020	Casual	0	100	107
2020	Student	5	95	103
2019	Indeterminate (permanent)	22	78	6519
2019	Term	8	92	204
2019	Student	10	90	355
2017	Indeterminate (permanent)	24	76	6739
2017	Term	11	89	107
2017	Casual	14	86	56
2017	Student	10	90	243
2014	Indeterminate (permanent)	19	81	8812
2014	Term	8	92	153
2014	Casual	7	93	69
2014	Student	5	95	202

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	51	49	1216

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	78	22	1217
2019	Indeterminate (permanent)	81	19	1353
2019	Term	91	9	15
2019	Student	60	40	35
2017	Indeterminate (permanent)	77	23	1586
2017	Student	60	40	25
2014	Indeterminate (permanent)	76	24	1667
2014	Term	75	25	12
2014	Student	91	9	11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	34	8	9	5	1	0	77	15	955
2019	Indeterminate (permanent)	39	34	7	11	9	0	0	74	19	1084
2019	Term	69	12	19	0	0	0	0	81	0	14
2019	Student	62	33	0	5	0	0	0	95	5	21
2017	Indeterminate (permanent)	40	35	6	11	7	1	0	75	18	1215
2017	Student	53	33	7	0	0	0	7	93	0	15
2014	Indeterminate (permanent)	40	35	7	11	8	0	0	75	18	1266
2014	Student	60	30	0	0	0	0	10	100	0	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	31	11	10	6	2	2	71	17	7389
2020	Term	52	27	8	5	1	2	5	85	6	269
2020	Casual	66	15	4	4	2	3	6	89	7	106
2020	Student	39	24	13	12	4	5	4	69	17	104

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	45	25	1	60	40	7404
2020	Term	28	48	21	4	63	37	269
2020	Casual	37	33	22	8	47	53	107
2020	Student	50	24	25	1	32	68	105

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	52	48	2207
2020	Term	67	33	73
2020	Casual	56	44	36
2020	Student	62	38	53

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	21	16	22	29	1	3	30	53	2207
2020	Term	24	23	15	10	24	2	2	49	35	73
2020	Casual	20	21	10	25	17	3	5	45	45	36
2020	Student	9	21	17	26	25	0	2	31	52	53

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	7	18	15	20	32	1	8	27	56	2204
2020	Term	25	17	13	15	25	0	6	44	42	73
2020	Casual	22	16	13	21	25	3	0	39	48	36
2020	Student	6	13	21	31	25	2	2	20	58	52

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	18	13	8	7	2	9	68	17	7379
2020	Term	53	10	11	3	3	3	17	78	8	268
2020	Casual	45	13	4	1	6	5	25	84	11	107
2020	Student	34	16	10	7	6	7	21	69	17	104
2019	Indeterminate (permanent)	45	16	13	8	11	1	7	65	21	6436
2019	Term	45	18	13	8	5	1	10	71	15	198
2019	Student	49	12	9	4	6	3	17	76	12	352
2018	Indeterminate (permanent)	48	14	11	8	10	1	8	68	20	5844
2018	Term	54	13	6	8	5	3	12	79	15	128
2018	Casual	48	14	10	3	4	1	18	78	9	80
2018	Student	48	11	9	4	2	4	22	78	9	161

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 105. What is your current employee status?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack