2020 Public Service Employee Survey Results for Infrastructure Canada by Question 114. What is your age group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 35 0 3 2 0 0 95 5 39
2020 Age - 25 - 29 years 71 20 2 6 1 0 0 90 7 82
2020 Age - 30 - 34 years 48 39 2 9 2 0 0 87 11 64
2020 Age - 35 - 39 years 54 37 3 6 1 0 0 91 7 106
2020 Age - 40 - 44 years 54 37 3 4 1 0 0 91 6 90
2020 Age - 45 - 49 years 48 42 1 6 3 0 0 90 8 73
2020 Age - 50 - 54 years 75 23 0 2 0 0 0 98 2 45
2020 Age - 55 - 59 years 43 43 4 0 10 0 0 86 10 23
2020 Age - 60 years and over 72 28 0 0 0 0 0 100 0 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 86 14 0 0 0 0 0 100 0 39
2020 Age - 25 - 29 years 89 6 0 0 4 1 0 96 4 81
2020 Age - 30 - 34 years 73 22 2 2 0 2 0 97 2 64
2020 Age - 35 - 39 years 78 14 3 3 1 1 1 93 4 104
2020 Age - 40 - 44 years 78 14 1 3 0 4 0 95 3 91
2020 Age - 45 - 49 years 79 19 1 1 0 0 0 97 1 74
2020 Age - 50 - 54 years 86 12 0 2 0 0 0 98 2 45
2020 Age - 55 - 59 years 65 17 9 9 0 0 0 82 9 23
2020 Age - 60 years and over 83 17 0 0 0 0 0 100 0 18
2017 Age - 24 years and under 97 3 0 0 0 0 0 100 0 20
2017 Age - 25 - 29 years 81 19 0 0 0 0 0 100 0 30
2017 Age - 30 - 34 years 90 3 5 2 0 0 0 93 2 57
2017 Age - 35 - 39 years 66 27 5 2 0 0 1 94 2 66
2017 Age - 40 - 44 years 76 13 6 2 0 0 2 91 2 47
2017 Age - 45 - 49 years 73 21 0 3 0 3 0 97 3 37
2017 Age - 50 - 54 years 60 33 7 0 0 0 0 93 0 30
2017 Age - 55 - 59 years 66 34 0 0 0 0 0 100 0 18
2014 Age - 25 - 29 years 76 17 0 5 3 0 0 92 8 42
2014 Age - 30 - 34 years 76 13 5 0 4 0 2 91 4 57
2014 Age - 35 - 39 years 75 14 9 0 0 2 0 91 0 65
2014 Age - 40 - 44 years 65 26 7 0 2 0 0 91 2 40
2014 Age - 45 - 49 years 78 17 6 0 0 0 0 94 0 35
2014 Age - 50 - 54 years 60 27 3 10 0 0 0 87 10 30
2014 Age - 55 - 59 years 49 45 6 0 0 0 0 94 0 16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 46 41 5 6 2 0 0 87 8 39
2020 Age - 25 - 29 years 53 32 6 7 1 0 0 85 9 81
2020 Age - 30 - 34 years 35 41 13 9 2 0 0 76 11 64
2020 Age - 35 - 39 years 39 36 8 14 2 1 0 75 16 107
2020 Age - 40 - 44 years 37 40 8 9 6 0 1 78 14 91
2020 Age - 45 - 49 years 29 65 2 4 0 0 0 93 4 74
2020 Age - 50 - 54 years 55 36 7 2 0 0 0 91 2 45
2020 Age - 55 - 59 years 47 25 4 14 5 0 4 76 20 23
2020 Age - 60 years and over 67 28 6 0 0 0 0 94 0 18
2019 Age - 24 years and under 57 24 9 9 0 0 0 81 9 42
2019 Age - 25 - 29 years 53 25 4 12 4 0 1 79 17 75
2019 Age - 30 - 34 years 38 35 5 16 5 1 0 73 21 75
2019 Age - 35 - 39 years 38 40 4 9 9 0 0 78 18 81
2019 Age - 40 - 44 years 29 38 7 19 8 0 0 67 27 88
2019 Age - 45 - 49 years 37 27 6 20 10 0 0 64 30 61
2019 Age - 50 - 54 years 56 24 3 6 11 0 0 81 17 37
2019 Age - 55 - 59 years 43 23 11 12 12 0 0 66 23 18
2019 Age - 60 years and over 42 41 0 17 0 0 0 83 17 12
2017 Age - 24 years and under 56 24 9 3 9 0 0 79 12 20
2017 Age - 25 - 29 years 66 34 0 0 0 0 0 100 0 30
2017 Age - 30 - 34 years 47 31 7 12 3 0 0 77 16 57
2017 Age - 35 - 39 years 50 31 3 12 4 0 0 81 16 66
2017 Age - 40 - 44 years 36 34 11 15 4 0 0 70 19 47
2017 Age - 45 - 49 years 41 40 5 8 5 0 0 81 14 37
2017 Age - 50 - 54 years 42 30 10 7 10 0 0 73 17 30
2017 Age - 55 - 59 years 61 5 17 11 6 0 0 66 17 18
2014 Age - 25 - 29 years 58 30 5 5 2 0 0 88 7 42
2014 Age - 30 - 34 years 56 26 9 5 3 2 0 83 8 57
2014 Age - 35 - 39 years 48 38 5 7 1 0 0 86 9 65
2014 Age - 40 - 44 years 53 22 19 3 2 0 0 76 5 40
2014 Age - 45 - 49 years 65 23 0 9 3 0 0 89 11 35
2014 Age - 50 - 54 years 44 32 3 17 3 0 0 76 21 29
2014 Age - 55 - 59 years 63 12 6 0 18 0 0 75 18 16

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 49 32 8 5 0 0 5 86 6 38
2020 Age - 25 - 29 years 44 33 17 5 1 0 0 77 6 82
2020 Age - 30 - 34 years 34 31 19 11 3 2 0 67 14 64
2020 Age - 35 - 39 years 26 49 14 8 2 0 0 76 10 106
2020 Age - 40 - 44 years 34 39 9 14 1 1 1 75 16 91
2020 Age - 45 - 49 years 32 44 12 10 3 0 0 76 12 74
2020 Age - 50 - 54 years 49 36 9 5 0 0 2 86 5 45
2020 Age - 55 - 59 years 34 39 22 4 0 0 0 73 4 23
2020 Age - 60 years and over 50 34 0 6 0 0 11 94 6 18
2019 Age - 24 years and under 30 51 7 12 0 0 0 81 12 43
2019 Age - 25 - 29 years 28 44 13 11 4 0 0 72 15 76
2019 Age - 30 - 34 years 31 41 12 13 1 1 0 73 15 75
2019 Age - 35 - 39 years 38 36 11 14 1 0 0 73 15 81
2019 Age - 40 - 44 years 24 46 12 11 5 1 1 71 16 89
2019 Age - 45 - 49 years 44 23 14 13 3 0 2 69 17 61
2019 Age - 50 - 54 years 51 33 8 8 0 0 0 84 8 37
2019 Age - 55 - 59 years 27 28 23 12 5 0 5 58 18 18
2019 Age - 60 years and over 49 34 8 9 0 0 0 84 9 12
2018 Age - 24 years and under 17 65 7 5 5 0 0 82 11 17
2018 Age - 25 - 29 years 19 43 14 23 2 0 0 62 25 44
2018 Age - 30 - 34 years 23 40 6 17 11 4 0 65 29 54
2018 Age - 35 - 39 years 16 61 9 13 0 0 0 78 13 56
2018 Age - 40 - 44 years 22 42 14 17 3 1 0 65 21 60
2018 Age - 45 - 49 years 31 49 6 11 3 0 0 80 14 36
2018 Age - 50 - 54 years 39 29 19 14 0 0 0 68 14 21
2017 Age - 24 years and under 50 13 3 21 12 0 0 64 33 20
2017 Age - 25 - 29 years 36 38 12 8 5 0 0 74 14 30
2017 Age - 30 - 34 years 30 31 19 13 7 0 0 61 20 57
2017 Age - 35 - 39 years 28 40 13 11 6 0 1 69 17 66
2017 Age - 40 - 44 years 23 37 19 19 2 0 0 60 21 47
2017 Age - 45 - 49 years 35 38 5 16 3 0 3 75 19 37
2017 Age - 50 - 54 years 40 36 10 10 4 0 0 76 14 30
2017 Age - 55 - 59 years 50 22 11 6 5 0 6 76 11 18
2014 Age - 25 - 29 years 41 40 11 5 2 0 0 82 7 42
2014 Age - 30 - 34 years 34 31 16 8 7 3 0 68 16 57
2014 Age - 35 - 39 years 27 49 13 8 2 0 2 78 9 65
2014 Age - 40 - 44 years 37 44 9 7 3 0 0 81 10 40
2014 Age - 45 - 49 years 58 28 8 6 0 0 0 86 6 35
2014 Age - 50 - 54 years 33 43 3 13 3 0 4 80 17 30
2014 Age - 55 - 59 years 38 37 18 6 0 0 0 75 6 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 62 27 8 0 0 0 2 91 0 38
2020 Age - 25 - 29 years 62 26 7 4 1 0 0 88 5 82
2020 Age - 30 - 34 years 42 40 16 2 0 0 0 83 2 63
2020 Age - 35 - 39 years 54 31 8 5 0 0 2 87 5 107
2020 Age - 40 - 44 years 53 36 6 4 1 0 0 89 6 90
2020 Age - 45 - 49 years 42 45 4 6 1 1 0 89 7 71
2020 Age - 50 - 54 years 72 19 5 2 2 0 0 91 5 44
2020 Age - 55 - 59 years 55 26 14 0 5 0 0 82 5 23
2020 Age - 60 years and over 78 17 0 0 0 0 5 100 0 18
2019 Age - 24 years and under 60 31 5 2 0 0 2 93 2 43
2019 Age - 25 - 29 years 54 31 5 5 3 0 1 86 8 76
2019 Age - 30 - 34 years 52 28 13 4 0 1 0 82 4 74
2019 Age - 35 - 39 years 61 32 0 8 0 0 0 92 8 82
2019 Age - 40 - 44 years 49 34 8 8 1 0 0 83 9 89
2019 Age - 45 - 49 years 55 26 10 5 3 0 0 82 9 61
2019 Age - 50 - 54 years 54 38 5 3 0 0 0 92 3 37
2019 Age - 55 - 59 years 42 52 6 0 0 0 0 94 0 18
2019 Age - 60 years and over 74 17 9 0 0 0 0 91 0 12
2017 Age - 24 years and under 84 13 0 3 0 0 0 97 3 20
2017 Age - 25 - 29 years 71 21 3 6 0 0 0 92 6 29
2017 Age - 30 - 34 years 37 39 14 10 0 0 0 76 10 57
2017 Age - 35 - 39 years 41 46 4 6 2 0 2 88 8 65
2017 Age - 40 - 44 years 45 41 10 2 0 0 2 87 2 47
2017 Age - 45 - 49 years 61 28 8 3 0 0 0 89 3 37
2017 Age - 50 - 54 years 51 33 10 3 3 0 0 83 6 31
2017 Age - 55 - 59 years 78 16 5 0 0 0 0 95 0 18
2014 Age - 25 - 29 years 53 35 10 2 0 0 0 88 2 42
2014 Age - 30 - 34 years 54 38 7 2 0 0 0 91 2 57
2014 Age - 35 - 39 years 45 40 4 8 1 2 0 86 9 65
2014 Age - 40 - 44 years 49 34 11 2 3 0 0 83 5 40
2014 Age - 45 - 49 years 66 20 3 6 3 0 3 88 9 35
2014 Age - 50 - 54 years 53 41 0 3 3 0 0 93 7 30
2014 Age - 55 - 59 years 57 25 12 6 0 0 0 82 6 16

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 48 32 8 8 3 0 2 81 11 39
2020 Age - 25 - 29 years 48 33 7 6 4 0 1 83 10 82
2020 Age - 30 - 34 years 33 37 14 8 8 0 0 70 16 63
2020 Age - 35 - 39 years 28 31 10 24 8 0 0 59 32 106
2020 Age - 40 - 44 years 34 29 13 17 8 0 0 63 24 91
2020 Age - 45 - 49 years 28 36 11 16 9 0 0 64 25 73
2020 Age - 50 - 54 years 38 41 8 6 7 0 0 79 13 45
2020 Age - 55 - 59 years 42 41 8 9 0 0 0 83 9 23
2020 Age - 60 years and over 66 29 0 0 0 0 5 100 0 18
2019 Age - 24 years and under 51 28 17 0 2 2 0 81 2 43
2019 Age - 25 - 29 years 53 24 5 7 7 1 3 80 14 76
2019 Age - 30 - 34 years 41 28 11 16 3 1 0 70 19 75
2019 Age - 35 - 39 years 50 20 12 12 6 0 0 70 18 82
2019 Age - 40 - 44 years 35 36 13 10 6 0 0 71 16 89
2019 Age - 45 - 49 years 42 28 7 18 5 0 0 70 23 61
2019 Age - 50 - 54 years 43 25 13 13 5 0 0 68 19 37
2019 Age - 55 - 59 years 33 28 17 12 5 0 5 65 18 18
2019 Age - 60 years and over 57 34 9 0 0 0 0 91 0 12
2018 Age - 24 years and under 44 44 12 0 0 0 0 88 0 17
2018 Age - 25 - 29 years 28 50 8 9 4 0 0 78 14 44
2018 Age - 30 - 34 years 38 36 9 10 7 0 0 73 18 54
2018 Age - 35 - 39 years 39 29 18 10 2 2 0 69 12 54
2018 Age - 40 - 44 years 42 36 5 14 3 0 0 78 17 60
2018 Age - 45 - 49 years 36 29 8 21 3 0 3 67 24 36
2018 Age - 50 - 54 years 41 18 20 22 0 0 0 58 22 21
2017 Age - 24 years and under 61 14 0 16 9 0 0 76 24 20
2017 Age - 25 - 29 years 60 22 3 13 3 0 0 81 16 29
2017 Age - 30 - 34 years 40 33 5 18 3 0 0 73 22 57
2017 Age - 35 - 39 years 33 38 11 13 3 1 0 73 16 66
2017 Age - 40 - 44 years 26 39 14 12 8 0 0 65 21 47
2017 Age - 45 - 49 years 42 29 19 5 5 0 0 71 10 37
2017 Age - 50 - 54 years 32 43 9 9 6 0 0 75 16 31
2017 Age - 55 - 59 years 34 55 5 6 0 0 0 89 6 18
2014 Age - 25 - 29 years 55 33 0 10 2 0 0 88 12 42
2014 Age - 30 - 34 years 47 26 9 10 4 4 0 77 14 57
2014 Age - 35 - 39 years 38 35 12 11 5 0 0 72 16 65
2014 Age - 40 - 44 years 32 36 7 18 7 0 0 68 25 40
2014 Age - 45 - 49 years 40 34 8 12 6 0 0 74 17 35
2014 Age - 50 - 54 years 33 44 13 0 10 0 0 77 10 30
2014 Age - 55 - 59 years 18 44 19 12 6 0 0 63 18 16

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 37 44 13 6 0 0 0 81 6 38
2020 Age - 25 - 29 years 32 41 16 9 3 0 0 73 11 81
2020 Age - 30 - 34 years 37 35 13 8 8 0 0 71 16 63
2020 Age - 35 - 39 years 37 45 9 8 2 0 0 82 10 105
2020 Age - 40 - 44 years 34 39 12 12 2 0 0 73 15 91
2020 Age - 45 - 49 years 44 42 7 7 0 0 0 86 7 73
2020 Age - 50 - 54 years 51 38 4 4 3 0 0 89 7 45
2020 Age - 55 - 59 years 32 50 9 9 0 0 0 82 9 22
2020 Age - 60 years and over 83 17 0 0 0 0 0 100 0 18
2019 Age - 24 years and under 32 45 7 12 5 0 0 77 16 43
2019 Age - 25 - 29 years 43 34 12 7 4 0 0 77 11 74
2019 Age - 30 - 34 years 36 45 8 4 5 1 0 82 9 75
2019 Age - 35 - 39 years 38 42 7 8 4 0 0 80 12 82
2019 Age - 40 - 44 years 38 37 10 7 8 0 0 75 15 89
2019 Age - 45 - 49 years 46 40 6 5 3 0 0 86 8 61
2019 Age - 50 - 54 years 49 37 3 8 3 0 0 87 11 37
2019 Age - 55 - 59 years 49 39 0 12 0 0 0 88 12 16
2019 Age - 60 years and over 66 26 0 9 0 0 0 91 9 12
2018 Age - 24 years and under 41 37 0 17 5 0 0 78 22 17
2018 Age - 25 - 29 years 31 43 4 18 4 0 0 73 22 43
2018 Age - 30 - 34 years 30 42 12 5 11 0 0 72 16 54
2018 Age - 35 - 39 years 34 42 12 7 6 0 0 76 12 55
2018 Age - 40 - 44 years 36 43 8 6 6 0 0 79 13 59
2018 Age - 45 - 49 years 48 31 13 3 5 0 0 79 8 36
2018 Age - 50 - 54 years 45 41 5 8 0 0 0 86 8 21
2017 Age - 24 years and under 31 48 0 12 9 0 0 79 21 20
2017 Age - 25 - 29 years 36 49 10 3 3 0 0 85 5 30
2017 Age - 30 - 34 years 35 42 14 7 2 0 0 77 9 57
2017 Age - 35 - 39 years 26 39 14 12 9 0 0 65 21 66
2017 Age - 40 - 44 years 32 47 15 2 4 0 0 79 6 47
2017 Age - 45 - 49 years 44 40 8 3 5 0 0 84 8 37
2017 Age - 50 - 54 years 43 43 7 4 4 0 0 86 7 31
2017 Age - 55 - 59 years 39 55 0 5 0 0 0 95 5 18
2014 Age - 25 - 29 years 32 40 10 7 12 0 0 71 19 42
2014 Age - 30 - 34 years 24 48 12 7 9 0 0 72 16 57
2014 Age - 35 - 39 years 30 48 13 6 3 0 0 78 9 65
2014 Age - 40 - 44 years 29 46 9 10 5 0 0 75 15 40
2014 Age - 45 - 49 years 43 31 14 6 6 0 0 74 12 35
2014 Age - 50 - 54 years 30 50 14 3 3 0 0 80 7 30
2014 Age - 55 - 59 years 38 37 0 12 12 0 0 75 25 16

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 48 39 8 5 0 0 0 87 5 39
2020 Age - 25 - 29 years 57 29 6 6 1 0 0 87 7 82
2020 Age - 30 - 34 years 37 37 16 8 2 0 0 75 9 64
2020 Age - 35 - 39 years 42 32 12 9 4 0 0 75 13 107
2020 Age - 40 - 44 years 38 35 16 7 3 0 0 73 10 91
2020 Age - 45 - 49 years 41 42 5 9 3 0 0 83 12 74
2020 Age - 50 - 54 years 42 33 14 11 0 0 0 75 11 45
2020 Age - 55 - 59 years 38 17 18 27 0 0 0 55 27 23
2020 Age - 60 years and over 55 39 6 0 0 0 0 94 0 18
2019 Age - 24 years and under 54 26 12 7 2 0 0 79 9 43
2019 Age - 25 - 29 years 51 34 3 7 4 0 1 86 11 75
2019 Age - 30 - 34 years 36 47 9 5 1 1 0 84 7 75
2019 Age - 35 - 39 years 50 36 7 3 5 0 0 85 8 82
2019 Age - 40 - 44 years 34 39 10 10 5 1 1 74 15 88
2019 Age - 45 - 49 years 44 30 6 10 10 0 0 74 20 61
2019 Age - 50 - 54 years 40 30 16 6 5 3 0 72 11 37
2019 Age - 55 - 59 years 33 21 12 28 6 0 0 54 34 18
2019 Age - 60 years and over 66 26 0 9 0 0 0 91 9 12
2018 Age - 24 years and under 51 18 24 6 0 0 0 69 6 17
2018 Age - 25 - 29 years 38 36 13 10 2 0 0 74 13 44
2018 Age - 30 - 34 years 29 36 13 9 11 2 0 67 20 54
2018 Age - 35 - 39 years 35 27 15 20 3 0 0 62 23 56
2018 Age - 40 - 44 years 26 43 15 11 3 2 0 70 15 60
2018 Age - 45 - 49 years 49 28 7 13 2 0 0 77 16 36
2018 Age - 50 - 54 years 31 35 15 18 0 0 0 66 18 21
2017 Age - 24 years and under 44 34 3 7 12 0 0 78 19 20
2017 Age - 25 - 29 years 46 38 5 3 8 0 0 84 11 30
2017 Age - 30 - 34 years 30 32 21 8 9 0 0 62 17 57
2017 Age - 35 - 39 years 18 39 20 18 6 0 0 57 23 66
2017 Age - 40 - 44 years 13 34 17 24 10 0 2 48 35 47
2017 Age - 45 - 49 years 36 35 8 13 8 0 0 71 21 37
2017 Age - 50 - 54 years 26 47 10 10 7 0 0 74 16 31
2017 Age - 55 - 59 years 40 27 22 0 6 0 6 71 6 18
2014 Age - 25 - 29 years 46 32 9 10 2 0 0 78 12 42
2014 Age - 30 - 34 years 32 45 13 3 5 2 0 78 9 57
2014 Age - 35 - 39 years 24 45 16 8 8 0 0 69 15 64
2014 Age - 40 - 44 years 27 37 24 10 2 0 0 64 12 40
2014 Age - 45 - 49 years 34 35 9 8 14 0 0 69 23 35
2014 Age - 50 - 54 years 23 44 19 7 7 0 0 67 14 30
2014 Age - 55 - 59 years 26 31 25 6 12 0 0 57 18 16

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 39 13 8 0 0 0 79 8 39
2020 Age - 25 - 29 years 37 47 6 9 1 0 0 84 10 82
2020 Age - 30 - 34 years 34 39 8 11 8 0 0 73 19 64
2020 Age - 35 - 39 years 30 44 9 13 4 0 0 74 17 106
2020 Age - 40 - 44 years 27 53 5 13 2 0 0 80 15 90
2020 Age - 45 - 49 years 35 49 7 5 4 0 0 84 9 74
2020 Age - 50 - 54 years 47 40 11 0 2 0 0 87 2 45
2020 Age - 55 - 59 years 30 47 14 9 0 0 0 77 9 23
2020 Age - 60 years and over 53 42 5 0 0 0 0 95 0 17
2019 Age - 24 years and under 48 31 10 10 2 0 0 78 12 42
2019 Age - 25 - 29 years 34 41 15 8 3 0 0 75 11 76
2019 Age - 30 - 34 years 23 53 9 12 1 1 0 77 14 74
2019 Age - 35 - 39 years 32 36 14 17 1 0 0 68 18 82
2019 Age - 40 - 44 years 32 42 8 11 6 0 1 74 17 87
2019 Age - 45 - 49 years 34 43 10 8 5 0 0 77 13 61
2019 Age - 50 - 54 years 44 36 6 8 6 0 0 80 14 36
2019 Age - 55 - 59 years 32 39 12 17 0 0 0 72 17 18
2019 Age - 60 years and over 58 25 9 0 9 0 0 83 9 12
2018 Age - 24 years and under 34 36 25 0 5 0 0 70 5 17
2018 Age - 25 - 29 years 19 47 13 13 9 0 0 65 22 44
2018 Age - 30 - 34 years 29 38 12 14 6 0 0 68 20 54
2018 Age - 35 - 39 years 20 39 15 18 7 0 0 60 25 56
2018 Age - 40 - 44 years 14 53 14 12 6 0 0 67 18 59
2018 Age - 45 - 49 years 39 41 6 8 6 0 0 80 14 36
2018 Age - 50 - 54 years 44 35 12 4 4 0 0 79 8 21
2017 Age - 24 years and under 19 53 9 16 3 0 0 72 19 20
2017 Age - 25 - 29 years 38 34 15 13 0 0 0 72 13 30
2017 Age - 30 - 34 years 21 38 19 19 3 0 0 59 22 57
2017 Age - 35 - 39 years 19 36 15 20 10 0 0 56 30 66
2017 Age - 40 - 44 years 15 44 13 20 8 0 0 59 28 47
2017 Age - 45 - 49 years 33 41 13 10 3 0 0 74 13 37
2017 Age - 50 - 54 years 36 53 0 7 4 0 0 89 11 31
2017 Age - 55 - 59 years 33 40 22 0 6 0 0 73 6 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 42 7 7 0 0 0 85 7 39
2020 Age - 25 - 29 years 55 29 11 4 1 0 0 84 5 82
2020 Age - 30 - 34 years 47 34 7 8 5 0 0 81 13 64
2020 Age - 35 - 39 years 45 42 6 8 0 0 0 87 8 105
2020 Age - 40 - 44 years 41 47 5 7 1 0 0 87 8 90
2020 Age - 45 - 49 years 57 41 1 1 0 0 0 97 1 74
2020 Age - 50 - 54 years 64 27 9 0 0 0 0 91 0 45
2020 Age - 55 - 59 years 59 32 5 5 0 0 0 90 5 22
2020 Age - 60 years and over 78 22 0 0 0 0 0 100 0 18
2019 Age - 24 years and under 52 36 5 5 2 0 0 88 7 42
2019 Age - 25 - 29 years 54 36 6 3 1 0 0 91 4 75
2019 Age - 30 - 34 years 55 29 9 3 3 1 0 85 5 75
2019 Age - 35 - 39 years 45 47 3 6 0 0 0 91 6 82
2019 Age - 40 - 44 years 50 33 11 2 2 0 1 84 5 88
2019 Age - 45 - 49 years 53 39 3 2 3 0 0 92 5 61
2019 Age - 50 - 54 years 67 16 11 3 0 3 0 86 3 37
2019 Age - 55 - 59 years 58 23 6 12 0 0 0 82 12 17
2019 Age - 60 years and over 83 9 0 9 0 0 0 91 9 12
2018 Age - 24 years and under 33 38 0 17 0 7 5 81 19 17
2018 Age - 25 - 29 years 40 45 6 2 6 0 0 85 9 43
2018 Age - 30 - 34 years 51 43 2 4 0 0 0 95 4 53
2018 Age - 35 - 39 years 49 44 2 3 2 0 0 93 5 56
2018 Age - 40 - 44 years 48 40 9 3 0 0 0 88 3 60
2018 Age - 45 - 49 years 70 28 0 2 0 0 0 98 2 36
2018 Age - 50 - 54 years 82 18 0 0 0 0 0 100 0 21
2017 Age - 24 years and under 49 30 0 12 0 0 9 87 13 20
2017 Age - 25 - 29 years 59 29 12 0 0 0 0 88 0 30
2017 Age - 30 - 34 years 36 53 7 3 0 0 0 90 3 57
2017 Age - 35 - 39 years 34 48 8 6 4 0 0 81 11 66
2017 Age - 40 - 44 years 44 38 9 9 0 0 0 82 9 47
2017 Age - 45 - 49 years 68 27 3 0 3 0 0 95 3 37
2017 Age - 50 - 54 years 57 29 7 4 4 0 0 86 7 31
2017 Age - 55 - 59 years 47 47 0 6 0 0 0 94 6 17
2014 Age - 25 - 29 years 41 45 12 2 0 0 0 86 2 42
2014 Age - 30 - 34 years 43 33 19 2 2 2 0 78 3 57
2014 Age - 35 - 39 years 44 40 12 3 0 0 0 85 3 65
2014 Age - 40 - 44 years 51 35 10 2 2 0 0 86 5 40
2014 Age - 45 - 49 years 57 29 3 8 3 0 0 86 11 35
2014 Age - 50 - 54 years 43 44 10 0 3 0 0 87 3 30
2014 Age - 55 - 59 years 57 25 12 0 6 0 0 82 6 16

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 56 29 16 0 0 0 0 84 0 39
2020 Age - 25 - 29 years 48 36 8 5 2 0 0 84 7 82
2020 Age - 30 - 34 years 36 41 14 5 5 0 0 77 9 64
2020 Age - 35 - 39 years 44 38 9 4 5 0 0 82 8 107
2020 Age - 40 - 44 years 33 41 11 11 3 0 0 74 15 90
2020 Age - 45 - 49 years 46 39 3 9 4 0 0 84 13 74
2020 Age - 50 - 54 years 51 33 2 9 5 0 0 84 14 45
2020 Age - 55 - 59 years 29 26 18 18 9 0 0 55 27 23
2020 Age - 60 years and over 72 28 0 0 0 0 0 100 0 18
2019 Age - 24 years and under 39 37 12 9 2 0 0 77 12 43
2019 Age - 25 - 29 years 46 42 3 4 4 0 1 89 8 76
2019 Age - 30 - 34 years 43 38 11 4 3 1 0 82 7 75
2019 Age - 35 - 39 years 42 39 12 3 4 0 0 81 6 82
2019 Age - 40 - 44 years 33 39 9 13 6 0 0 72 19 87
2019 Age - 45 - 49 years 52 25 5 10 8 0 0 77 18 61
2019 Age - 50 - 54 years 41 35 14 5 6 0 0 75 11 37
2019 Age - 55 - 59 years 38 28 0 34 0 0 0 66 34 18
2019 Age - 60 years and over 66 17 9 0 9 0 0 83 9 12
2018 Age - 24 years and under 52 24 13 11 0 0 0 76 11 17
2018 Age - 25 - 29 years 21 42 9 16 11 0 0 64 27 43
2018 Age - 30 - 34 years 33 44 9 8 7 0 0 76 15 54
2018 Age - 35 - 39 years 35 35 14 9 7 0 0 70 16 56
2018 Age - 40 - 44 years 22 50 11 12 3 2 0 73 16 60
2018 Age - 45 - 49 years 66 10 6 16 2 0 0 75 19 36
2018 Age - 50 - 54 years 53 30 5 8 4 0 0 83 12 21
2017 Age - 24 years and under 52 23 0 4 21 0 0 76 24 20
2017 Age - 25 - 29 years 36 42 8 8 6 0 0 78 13 30
2017 Age - 30 - 34 years 29 43 18 7 4 0 0 72 11 56
2017 Age - 35 - 39 years 21 46 14 11 9 0 0 66 20 66
2017 Age - 40 - 44 years 15 49 10 17 8 0 0 64 26 47
2017 Age - 45 - 49 years 41 29 8 11 11 0 0 70 21 37
2017 Age - 50 - 54 years 33 41 16 7 4 0 0 73 10 31
2017 Age - 55 - 59 years 45 39 11 0 6 0 0 84 6 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 38 19 0 0 0 0 81 0 39
2020 Age - 25 - 29 years 47 31 17 4 1 0 0 78 5 82
2020 Age - 30 - 34 years 39 33 19 5 5 0 0 72 9 64
2020 Age - 35 - 39 years 49 38 10 2 1 0 0 87 3 105
2020 Age - 40 - 44 years 46 40 10 3 1 0 0 85 5 91
2020 Age - 45 - 49 years 66 27 4 3 0 0 0 93 3 72
2020 Age - 50 - 54 years 69 24 4 0 3 0 0 93 3 45
2020 Age - 55 - 59 years 43 39 18 0 0 0 0 82 0 23
2020 Age - 60 years and over 77 23 0 0 0 0 0 100 0 17
2019 Age - 24 years and under 40 29 29 2 0 0 0 69 2 42
2019 Age - 25 - 29 years 47 35 9 4 3 0 1 84 7 76
2019 Age - 30 - 34 years 48 34 8 3 5 1 0 83 8 73
2019 Age - 35 - 39 years 40 49 8 0 3 0 0 89 3 82
2019 Age - 40 - 44 years 50 34 13 1 1 1 0 85 2 88
2019 Age - 45 - 49 years 63 25 5 5 2 0 0 89 6 61
2019 Age - 50 - 54 years 54 36 3 8 0 0 0 89 8 37
2019 Age - 55 - 59 years 61 34 5 0 0 0 0 95 0 18
2019 Age - 60 years and over 74 17 9 0 0 0 0 91 0 12
2018 Age - 24 years and under 52 21 15 6 5 0 0 74 11 17
2018 Age - 25 - 29 years 39 36 16 4 4 0 0 75 8 43
2018 Age - 30 - 34 years 36 46 7 5 6 0 0 82 11 54
2018 Age - 35 - 39 years 43 37 9 7 4 0 0 81 10 56
2018 Age - 40 - 44 years 52 34 7 5 1 2 0 87 6 60
2018 Age - 45 - 49 years 67 22 11 0 0 0 0 89 0 35
2018 Age - 50 - 54 years 73 19 4 0 4 0 0 92 4 20
2017 Age - 24 years and under 48 43 0 0 9 0 0 91 9 20
2017 Age - 25 - 29 years 48 45 5 0 3 0 0 93 3 30
2017 Age - 30 - 34 years 52 34 10 3 0 0 0 86 3 57
2017 Age - 35 - 39 years 39 42 10 6 3 0 0 80 9 66
2017 Age - 40 - 44 years 39 47 9 4 0 0 0 87 4 46
2017 Age - 45 - 49 years 58 34 6 3 0 0 0 92 3 37
2017 Age - 50 - 54 years 62 27 3 7 0 0 0 90 7 31
2017 Age - 55 - 59 years 49 45 0 5 0 0 0 95 5 18
2014 Age - 25 - 29 years 43 45 3 5 5 0 0 88 9 42
2014 Age - 30 - 34 years 47 38 12 2 2 0 0 85 3 57
2014 Age - 35 - 39 years 56 31 8 3 1 0 0 88 4 65
2014 Age - 40 - 44 years 59 21 18 0 2 0 0 80 2 40
2014 Age - 45 - 49 years 71 18 11 0 0 0 0 89 0 35
2014 Age - 50 - 54 years 67 17 14 0 3 0 0 83 3 30
2014 Age - 55 - 59 years 63 25 6 6 0 0 0 88 6 16

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 34 24 0 0 0 0 76 0 39
2020 Age - 25 - 29 years 37 44 10 7 3 0 0 80 10 81
2020 Age - 30 - 34 years 37 36 13 8 6 0 0 73 14 64
2020 Age - 35 - 39 years 37 43 8 8 4 0 0 80 11 106
2020 Age - 40 - 44 years 32 44 8 15 1 0 0 76 16 91
2020 Age - 45 - 49 years 43 38 9 8 1 0 0 81 10 73
2020 Age - 50 - 54 years 46 38 7 7 3 0 0 84 9 45
2020 Age - 55 - 59 years 31 23 27 19 0 0 0 54 19 22
2020 Age - 60 years and over 71 24 0 0 0 5 0 100 0 17
2019 Age - 24 years and under 35 37 14 9 2 0 2 74 12 43
2019 Age - 25 - 29 years 42 42 4 8 3 0 1 85 11 76
2019 Age - 30 - 34 years 39 39 11 4 7 1 0 78 11 75
2019 Age - 35 - 39 years 43 41 9 5 3 0 0 84 8 81
2019 Age - 40 - 44 years 39 30 12 12 7 1 0 69 19 88
2019 Age - 45 - 49 years 42 32 12 10 5 0 0 73 15 61
2019 Age - 50 - 54 years 59 28 8 3 3 0 0 87 6 37
2019 Age - 55 - 59 years 21 56 0 18 5 0 0 77 23 18
2019 Age - 60 years and over 62 28 0 9 0 0 0 91 9 11
2018 Age - 24 years and under 27 56 17 0 0 0 0 83 0 17
2018 Age - 25 - 29 years 21 45 14 16 5 0 0 66 20 43
2018 Age - 30 - 34 years 33 33 16 14 4 0 0 66 18 54
2018 Age - 35 - 39 years 29 43 10 14 3 0 0 72 18 55
2018 Age - 40 - 44 years 42 33 6 9 8 2 0 76 18 60
2018 Age - 45 - 49 years 48 36 5 9 2 0 0 83 12 35
2018 Age - 50 - 54 years 49 23 14 13 0 0 0 73 13 21
2017 Age - 24 years and under 47 26 7 9 12 0 0 73 21 20
2017 Age - 25 - 29 years 39 43 3 11 6 0 0 81 16 30
2017 Age - 30 - 34 years 36 41 15 2 5 0 0 78 7 57
2017 Age - 35 - 39 years 31 40 13 10 6 0 0 71 17 66
2017 Age - 40 - 44 years 22 50 17 11 0 0 0 72 11 46
2017 Age - 45 - 49 years 41 40 8 8 3 0 0 81 11 37
2017 Age - 50 - 54 years 43 36 10 7 0 4 0 82 7 31
2017 Age - 55 - 59 years 55 28 6 11 0 0 0 83 11 18
2014 Age - 25 - 29 years 41 23 11 19 3 2 0 66 23 42
2014 Age - 30 - 34 years 27 48 10 7 4 4 0 78 11 57
2014 Age - 35 - 39 years 22 59 11 6 1 0 0 81 8 65
2014 Age - 40 - 44 years 21 52 9 10 7 0 0 74 17 40
2014 Age - 45 - 49 years 46 32 17 3 3 0 0 77 6 35
2014 Age - 50 - 54 years 33 34 13 10 10 0 0 67 20 30
2014 Age - 55 - 59 years 26 49 6 12 6 0 0 75 18 16

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 51 25 19 3 0 0 2 78 3 39
2020 Age - 25 - 29 years 46 33 15 4 2 0 0 79 6 82
2020 Age - 30 - 34 years 37 39 11 10 3 0 0 76 13 64
2020 Age - 35 - 39 years 39 42 14 5 0 0 0 81 5 106
2020 Age - 40 - 44 years 32 48 7 9 3 0 0 81 13 91
2020 Age - 45 - 49 years 44 36 13 4 3 0 0 80 7 73
2020 Age - 50 - 54 years 55 31 2 7 5 0 0 86 11 45
2020 Age - 55 - 59 years 26 42 19 13 0 0 0 68 13 22
2020 Age - 60 years and over 72 22 5 0 0 0 0 95 0 18
2019 Age - 24 years and under 47 25 16 7 5 0 0 72 12 43
2019 Age - 25 - 29 years 50 32 6 8 3 0 1 82 11 76
2019 Age - 30 - 34 years 47 32 11 7 1 1 0 80 8 74
2019 Age - 35 - 39 years 38 40 11 6 4 0 0 79 10 82
2019 Age - 40 - 44 years 37 33 15 9 5 1 0 71 14 88
2019 Age - 45 - 49 years 48 28 12 7 5 0 0 77 11 61
2019 Age - 50 - 54 years 36 42 11 11 0 0 0 77 11 36
2019 Age - 55 - 59 years 32 45 6 17 0 0 0 77 17 18
2019 Age - 60 years and over 66 17 0 9 9 0 0 83 17 12
2018 Age - 24 years and under 34 37 17 6 5 0 0 71 12 17
2018 Age - 25 - 29 years 21 45 19 7 9 0 0 65 16 41
2018 Age - 30 - 34 years 35 26 12 20 6 2 0 62 26 54
2018 Age - 35 - 39 years 27 32 21 14 6 0 0 60 20 56
2018 Age - 40 - 44 years 41 27 15 9 7 1 0 69 16 60
2018 Age - 45 - 49 years 56 23 16 2 2 0 0 79 5 36
2018 Age - 50 - 54 years 48 25 27 0 0 0 0 73 0 21
2017 Age - 24 years and under 62 23 3 0 12 0 0 85 12 20
2017 Age - 25 - 29 years 31 48 15 3 3 0 0 80 5 30
2017 Age - 30 - 34 years 36 39 16 5 4 0 0 76 9 57
2017 Age - 35 - 39 years 38 29 13 14 6 0 0 68 20 66
2017 Age - 40 - 44 years 21 42 15 17 4 0 0 63 22 46
2017 Age - 45 - 49 years 41 35 11 11 3 0 0 76 14 37
2017 Age - 50 - 54 years 34 45 13 4 4 0 0 80 7 31
2017 Age - 55 - 59 years 45 40 5 6 5 0 0 84 11 18
2014 Age - 25 - 29 years 36 39 5 10 9 0 0 76 20 42
2014 Age - 30 - 34 years 39 40 10 2 7 2 0 81 9 57
2014 Age - 35 - 39 years 32 48 11 9 0 0 0 80 9 65
2014 Age - 40 - 44 years 39 40 12 3 7 0 0 78 10 40
2014 Age - 45 - 49 years 37 29 17 17 0 0 0 65 17 35
2014 Age - 50 - 54 years 29 38 16 10 6 0 0 67 17 30
2014 Age - 55 - 59 years 32 49 6 6 6 0 0 82 12 16

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 54 27 13 6 0 0 0 81 6 38
2020 Age - 25 - 29 years 48 39 7 4 1 0 0 88 5 81
2020 Age - 30 - 34 years 34 38 11 16 2 0 0 72 17 64
2020 Age - 35 - 39 years 33 48 9 8 3 0 0 80 10 106
2020 Age - 40 - 44 years 27 49 12 10 2 0 0 76 13 87
2020 Age - 45 - 49 years 32 47 8 9 4 0 0 79 14 74
2020 Age - 50 - 54 years 60 32 4 4 0 0 0 91 4 45
2020 Age - 55 - 59 years 21 40 26 9 0 0 4 63 10 23
2020 Age - 60 years and over 67 28 0 0 0 0 5 100 0 18
2019 Age - 24 years and under 37 45 18 0 0 0 0 82 0 43
2019 Age - 25 - 29 years 47 31 7 8 1 3 3 83 10 75
2019 Age - 30 - 34 years 32 45 12 7 1 3 0 79 9 73
2019 Age - 35 - 39 years 35 43 13 6 3 0 0 78 9 81
2019 Age - 40 - 44 years 35 46 7 8 4 1 0 81 12 88
2019 Age - 45 - 49 years 43 39 10 3 5 0 0 82 8 60
2019 Age - 50 - 54 years 59 14 17 10 0 0 0 73 10 37
2019 Age - 55 - 59 years 26 45 12 17 0 0 0 72 17 18
2019 Age - 60 years and over 49 33 9 0 9 0 0 83 9 12
2018 Age - 24 years and under 35 33 20 6 6 0 0 68 12 17
2018 Age - 25 - 29 years 17 43 31 2 7 0 0 60 9 43
2018 Age - 30 - 34 years 28 25 26 14 4 2 2 55 18 54
2018 Age - 35 - 39 years 30 38 17 9 5 0 2 69 14 55
2018 Age - 40 - 44 years 35 24 14 19 5 3 0 61 25 60
2018 Age - 45 - 49 years 44 22 18 5 12 0 0 66 16 36
2018 Age - 50 - 54 years 33 48 19 0 0 0 0 81 0 21
2017 Age - 24 years and under 58 30 3 0 9 0 0 88 9 20
2017 Age - 25 - 29 years 40 31 21 6 3 0 0 71 8 30
2017 Age - 30 - 34 years 35 40 9 12 5 0 0 75 17 57
2017 Age - 35 - 39 years 30 38 12 12 7 0 0 68 20 66
2017 Age - 40 - 44 years 19 42 17 18 4 0 0 61 22 46
2017 Age - 45 - 49 years 38 32 16 11 3 0 0 71 13 37
2017 Age - 50 - 54 years 45 41 10 0 4 0 0 86 4 31
2017 Age - 55 - 59 years 50 39 5 0 6 0 0 89 6 18
2014 Age - 25 - 29 years 41 40 7 10 2 0 0 81 12 42
2014 Age - 30 - 34 years 42 44 10 2 2 0 0 86 4 56
2014 Age - 35 - 39 years 32 53 9 4 0 2 0 86 4 65
2014 Age - 40 - 44 years 37 41 15 2 5 0 0 78 7 40
2014 Age - 45 - 49 years 43 29 14 14 0 0 0 72 14 35
2014 Age - 50 - 54 years 42 31 16 3 7 0 0 74 10 30
2014 Age - 55 - 59 years 32 37 19 6 6 0 0 69 12 16

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 54 33 13 0 0 0 0 87 0 39
2020 Age - 25 - 29 years 39 40 15 4 2 0 0 79 6 82
2020 Age - 30 - 34 years 35 40 9 13 3 0 0 75 16 63
2020 Age - 35 - 39 years 39 44 10 4 4 0 0 83 8 105
2020 Age - 40 - 44 years 38 33 20 7 1 0 0 71 9 91
2020 Age - 45 - 49 years 53 35 4 6 3 0 0 88 8 74
2020 Age - 50 - 54 years 64 20 9 5 3 0 0 84 7 44
2020 Age - 55 - 59 years 27 50 19 4 0 0 0 77 4 22
2020 Age - 60 years and over 94 6 0 0 0 0 0 100 0 18
2019 Age - 24 years and under 41 36 12 11 0 0 0 77 11 43
2019 Age - 25 - 29 years 54 30 11 1 4 0 0 84 5 76
2019 Age - 30 - 34 years 44 41 4 4 5 1 0 87 9 75
2019 Age - 35 - 39 years 48 35 10 5 3 0 0 82 8 82
2019 Age - 40 - 44 years 36 43 5 6 9 1 0 80 15 89
2019 Age - 45 - 49 years 50 36 5 7 2 0 0 86 8 59
2019 Age - 50 - 54 years 54 33 8 3 3 0 0 87 5 37
2019 Age - 55 - 59 years 48 29 12 11 0 0 0 77 11 18
2019 Age - 60 years and over 83 9 9 0 0 0 0 91 0 12
2018 Age - 24 years and under 52 37 5 6 0 0 0 89 6 17
2018 Age - 25 - 29 years 27 40 16 12 6 0 0 66 18 43
2018 Age - 30 - 34 years 35 40 9 9 7 0 0 75 16 54
2018 Age - 35 - 39 years 32 44 12 8 4 0 0 76 12 56
2018 Age - 40 - 44 years 36 37 14 6 6 0 0 73 12 60
2018 Age - 45 - 49 years 52 30 7 8 3 0 0 82 11 36
2018 Age - 50 - 54 years 59 28 10 4 0 0 0 86 4 21
2017 Age - 24 years and under 47 32 9 3 9 0 0 79 12 20
2017 Age - 25 - 29 years 39 45 8 6 3 0 0 84 8 30
2017 Age - 30 - 34 years 30 45 19 6 0 0 0 75 6 56
2017 Age - 35 - 39 years 32 34 14 12 8 0 0 66 20 66
2017 Age - 40 - 44 years 18 56 18 5 4 0 0 73 9 46
2017 Age - 45 - 49 years 49 29 8 11 3 0 0 78 13 37
2017 Age - 50 - 54 years 51 35 4 7 0 4 0 89 7 31
2017 Age - 55 - 59 years 50 39 0 11 0 0 0 89 11 18
2014 Age - 25 - 29 years 32 45 7 10 7 0 0 76 17 42
2014 Age - 30 - 34 years 31 50 10 4 5 0 0 81 9 57
2014 Age - 35 - 39 years 34 46 13 6 1 0 0 80 7 65
2014 Age - 40 - 44 years 39 41 12 2 5 0 0 80 8 40
2014 Age - 45 - 49 years 45 32 17 3 3 0 0 77 6 35
2014 Age - 50 - 54 years 43 37 16 0 3 0 0 80 3 30
2014 Age - 55 - 59 years 44 31 12 12 0 0 0 75 12 16

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 31 16 8 2 0 0 74 10 39
2020 Age - 25 - 29 years 35 28 23 5 8 1 0 64 13 82
2020 Age - 30 - 34 years 28 25 24 15 8 0 0 53 23 64
2020 Age - 35 - 39 years 16 23 26 18 17 0 0 39 34 107
2020 Age - 40 - 44 years 14 27 28 15 15 0 0 41 30 90
2020 Age - 45 - 49 years 14 25 24 19 19 0 0 38 38 74
2020 Age - 50 - 54 years 25 25 27 8 15 0 0 50 23 45
2020 Age - 55 - 59 years 26 30 23 13 9 0 0 56 22 23
2020 Age - 60 years and over 33 44 23 0 0 0 0 77 0 18
2019 Age - 24 years and under 70 16 10 2 2 0 0 86 4 43
2019 Age - 25 - 29 years 29 44 17 8 1 1 0 74 9 76
2019 Age - 30 - 34 years 31 28 21 12 6 1 0 60 18 75
2019 Age - 35 - 39 years 21 42 17 12 9 0 0 62 20 82
2019 Age - 40 - 44 years 10 30 30 16 13 1 0 40 29 87
2019 Age - 45 - 49 years 25 26 18 19 11 0 0 51 31 61
2019 Age - 50 - 54 years 27 30 21 5 16 0 0 58 21 37
2019 Age - 55 - 59 years 34 34 16 11 0 0 6 71 12 18
2019 Age - 60 years and over 67 17 16 0 0 0 0 84 0 12
2018 Age - 24 years and under 49 51 0 0 0 0 0 100 0 17
2018 Age - 25 - 29 years 25 35 18 17 4 0 0 61 22 44
2018 Age - 30 - 34 years 21 38 29 9 4 0 0 59 13 55
2018 Age - 35 - 39 years 24 25 33 7 11 0 0 49 19 56
2018 Age - 40 - 44 years 17 29 25 15 14 0 0 46 29 60
2018 Age - 45 - 49 years 24 13 17 20 26 0 0 37 46 36
2018 Age - 50 - 54 years 35 8 16 9 32 0 0 44 41 21
2017 Age - 24 years and under 49 44 7 0 0 0 0 93 0 20
2017 Age - 25 - 29 years 54 27 13 3 0 3 0 84 3 30
2017 Age - 30 - 34 years 20 44 26 8 2 0 0 64 10 57
2017 Age - 35 - 39 years 23 35 21 11 9 0 0 58 21 66
2017 Age - 40 - 44 years 20 29 30 13 8 0 0 49 21 47
2017 Age - 45 - 49 years 19 34 23 11 13 0 0 53 23 37
2017 Age - 50 - 54 years 31 20 25 12 12 0 0 51 25 31
2017 Age - 55 - 59 years 22 51 22 5 0 0 0 73 5 18
2014 Age - 25 - 29 years 58 30 10 2 0 0 0 88 2 42
2014 Age - 30 - 34 years 36 29 21 7 7 0 0 66 13 57
2014 Age - 35 - 39 years 32 31 19 11 8 0 0 63 18 65
2014 Age - 40 - 44 years 19 37 19 15 10 0 0 57 25 40
2014 Age - 45 - 49 years 46 14 20 14 6 0 0 60 20 35
2014 Age - 50 - 54 years 40 30 10 13 7 0 0 70 20 30
2014 Age - 55 - 59 years 26 43 12 6 12 0 0 69 18 16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 35 23 27 10 2 2 39 36 39
2020 Age - 25 - 29 years 9 31 33 16 11 0 0 27 40 81
2020 Age - 30 - 34 years 27 30 29 8 6 0 0 14 57 63
2020 Age - 35 - 39 years 22 32 31 13 3 0 0 16 54 107
2020 Age - 40 - 44 years 19 30 33 16 3 0 0 19 48 91
2020 Age - 45 - 49 years 23 42 27 4 3 0 2 7 65 74
2020 Age - 50 - 54 years 9 41 37 2 9 2 0 11 51 45
2020 Age - 55 - 59 years 9 31 35 21 4 0 0 25 40 23
2020 Age - 60 years and over 0 17 28 34 21 0 0 56 17 18
2019 Age - 24 years and under 12 33 18 25 9 0 2 36 45 43
2019 Age - 25 - 29 years 12 29 30 16 11 1 0 27 42 76
2019 Age - 30 - 34 years 16 28 32 16 7 1 0 23 44 75
2019 Age - 35 - 39 years 11 32 31 22 2 1 0 25 44 81
2019 Age - 40 - 44 years 19 28 37 13 1 1 0 15 48 89
2019 Age - 45 - 49 years 8 34 33 18 6 0 0 24 43 61
2019 Age - 50 - 54 years 17 18 46 11 6 0 3 17 36 37
2019 Age - 55 - 59 years 12 21 28 22 6 0 11 31 37 18
2019 Age - 60 years and over 9 17 33 32 9 0 0 41 26 12
2018 Age - 24 years and under 0 54 19 17 10 0 0 27 54 17
2018 Age - 25 - 29 years 15 34 35 8 7 0 0 15 50 44
2018 Age - 30 - 34 years 11 34 39 11 4 0 2 15 45 54
2018 Age - 35 - 39 years 17 24 36 21 2 0 0 23 41 56
2018 Age - 40 - 44 years 18 30 31 13 5 2 0 19 49 58
2018 Age - 45 - 49 years 11 45 17 18 8 0 2 26 57 36
2018 Age - 50 - 54 years 0 15 51 24 6 0 4 31 16 20
2017 Age - 24 years and under 16 0 50 10 9 0 15 22 19 20
2017 Age - 25 - 29 years 20 22 25 23 7 3 0 31 43 30
2017 Age - 30 - 34 years 14 29 27 20 7 3 0 28 44 57
2017 Age - 35 - 39 years 12 26 39 20 1 0 2 22 39 66
2017 Age - 40 - 44 years 17 19 57 4 0 0 2 4 37 47
2017 Age - 45 - 49 years 11 33 26 14 13 0 2 28 45 37
2017 Age - 50 - 54 years 8 28 21 34 7 0 3 42 36 30
2017 Age - 55 - 59 years 11 24 44 5 0 0 16 6 41 18
2014 Age - 25 - 29 years 7 10 48 23 5 7 0 29 19 42
2014 Age - 30 - 34 years 10 21 36 23 7 2 2 30 32 57
2014 Age - 35 - 39 years 12 22 34 23 6 0 3 30 35 65
2014 Age - 40 - 44 years 10 24 46 15 5 0 0 20 34 40
2014 Age - 45 - 49 years 20 23 38 8 11 0 0 20 42 35
2014 Age - 50 - 54 years 17 20 54 3 7 0 0 10 36 30
2014 Age - 55 - 59 years 12 13 43 32 0 0 0 32 25 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 2 3 32 28 30 2 2 61 6 39
2020 Age - 25 - 29 years 4 15 23 29 23 6 0 56 20 81
2020 Age - 30 - 34 years 11 19 21 27 20 2 0 48 31 63
2020 Age - 35 - 39 years 18 17 21 32 8 2 1 42 36 107
2020 Age - 40 - 44 years 8 18 30 27 11 7 0 40 27 91
2020 Age - 45 - 49 years 10 20 32 21 13 3 2 36 31 74
2020 Age - 50 - 54 years 2 23 24 24 22 2 2 48 26 45
2020 Age - 55 - 59 years 17 14 27 30 8 0 5 40 32 23
2020 Age - 60 years and over 0 11 12 33 38 0 5 76 12 18
2019 Age - 24 years and under 4 19 28 21 25 2 0 47 24 43
2019 Age - 25 - 29 years 6 16 30 22 21 4 1 45 23 76
2019 Age - 30 - 34 years 15 16 23 30 11 5 0 43 32 74
2019 Age - 35 - 39 years 14 22 27 23 7 4 4 33 38 82
2019 Age - 40 - 44 years 6 25 42 18 4 4 1 24 32 89
2019 Age - 45 - 49 years 15 25 29 19 10 2 0 30 40 61
2019 Age - 50 - 54 years 6 16 32 25 14 8 0 42 23 37
2019 Age - 55 - 59 years 23 6 27 11 28 0 5 41 31 18
2019 Age - 60 years and over 17 9 16 42 16 0 0 58 26 12
2018 Age - 24 years and under 6 29 30 18 11 0 5 31 37 17
2018 Age - 25 - 29 years 15 27 27 16 10 4 0 28 44 44
2018 Age - 30 - 34 years 18 30 24 12 8 4 4 22 52 54
2018 Age - 35 - 39 years 24 32 25 14 3 2 0 18 57 56
2018 Age - 40 - 44 years 18 36 26 5 11 4 0 17 56 59
2018 Age - 45 - 49 years 19 30 25 15 11 0 0 26 49 36
2018 Age - 50 - 54 years 6 34 26 19 11 0 4 31 41 20
2017 Age - 24 years and under 3 23 16 18 25 0 15 50 31 20
2017 Age - 25 - 29 years 13 18 22 27 20 0 0 47 31 30
2017 Age - 30 - 34 years 14 28 31 9 8 3 6 19 47 57
2017 Age - 35 - 39 years 16 27 36 11 7 1 2 19 44 66
2017 Age - 40 - 44 years 15 34 32 7 8 2 2 16 51 47
2017 Age - 45 - 49 years 21 27 24 17 11 0 0 28 49 37
2017 Age - 50 - 54 years 7 19 33 17 13 4 7 33 29 30
2017 Age - 55 - 59 years 11 17 16 34 0 11 11 44 35 18
2014 Age - 25 - 29 years 7 18 14 30 18 9 5 56 28 42
2014 Age - 30 - 34 years 9 14 27 34 13 3 0 49 24 57
2014 Age - 35 - 39 years 4 12 45 16 17 2 5 34 18 65
2014 Age - 40 - 44 years 8 22 38 20 12 0 0 32 30 40
2014 Age - 45 - 49 years 6 25 43 12 15 0 0 26 31 35
2014 Age - 50 - 54 years 13 10 44 23 7 0 3 31 24 30
2014 Age - 55 - 59 years 25 18 32 25 0 0 0 25 43 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 8 16 36 20 12 5 2 35 26 39
2020 Age - 25 - 29 years 9 13 35 20 19 5 0 41 22 82
2020 Age - 30 - 34 years 8 23 40 19 9 2 0 29 31 63
2020 Age - 35 - 39 years 8 20 43 22 7 0 0 30 28 106
2020 Age - 40 - 44 years 9 26 34 19 9 2 0 29 36 90
2020 Age - 45 - 49 years 3 25 44 20 5 0 3 26 29 73
2020 Age - 50 - 54 years 5 29 26 25 11 2 2 37 35 45
2020 Age - 55 - 59 years 22 18 30 21 4 4 0 27 42 23
2020 Age - 60 years and over 11 6 34 28 16 0 5 46 17 18
2019 Age - 24 years and under 17 31 16 25 10 0 2 36 48 43
2019 Age - 25 - 29 years 4 32 31 19 12 3 0 31 37 75
2019 Age - 30 - 34 years 13 18 32 26 8 1 1 35 32 75
2019 Age - 35 - 39 years 9 14 29 32 14 0 2 47 23 82
2019 Age - 40 - 44 years 16 22 34 17 8 2 1 25 40 89
2019 Age - 45 - 49 years 17 12 25 31 14 0 2 46 29 61
2019 Age - 50 - 54 years 11 19 25 26 13 3 3 42 32 37
2019 Age - 55 - 59 years 12 23 16 22 23 0 5 47 36 18
2019 Age - 60 years and over 9 17 42 9 24 0 0 32 26 12
2018 Age - 24 years and under 14 41 32 7 0 6 0 7 59 15
2018 Age - 25 - 29 years 15 29 30 11 8 7 0 20 47 44
2018 Age - 30 - 34 years 7 18 36 31 6 2 0 38 26 54
2018 Age - 35 - 39 years 16 30 23 22 8 0 0 31 46 56
2018 Age - 40 - 44 years 13 22 38 13 9 2 2 24 37 59
2018 Age - 45 - 49 years 8 8 44 17 19 2 0 37 17 36
2018 Age - 50 - 54 years 12 9 52 18 5 0 4 24 22 21
2017 Age - 24 years and under 12 23 28 16 9 0 12 28 40 20
2017 Age - 25 - 29 years 13 20 36 16 16 0 0 32 32 30
2017 Age - 30 - 34 years 9 22 24 31 7 0 8 41 33 57
2017 Age - 35 - 39 years 12 26 35 22 3 1 0 25 39 66
2017 Age - 40 - 44 years 21 17 36 19 2 0 4 22 40 47
2017 Age - 45 - 49 years 19 19 24 20 14 0 2 35 40 37
2017 Age - 50 - 54 years 11 27 34 12 12 0 3 25 39 30
2017 Age - 55 - 59 years 6 16 56 17 0 0 5 18 22 18
2014 Age - 25 - 29 years 10 22 44 16 5 4 0 22 33 42
2014 Age - 30 - 34 years 15 31 31 12 10 0 0 22 47 57
2014 Age - 35 - 39 years 11 40 28 15 4 0 1 20 52 65
2014 Age - 40 - 44 years 23 26 33 12 5 0 0 17 50 40
2014 Age - 45 - 49 years 26 20 37 8 8 0 0 17 46 35
2014 Age - 50 - 54 years 17 40 23 7 13 0 0 21 57 30
2014 Age - 55 - 59 years 25 25 26 18 0 0 6 20 53 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 6 15 19 36 22 2 0 60 21 39
2020 Age - 25 - 29 years 12 13 40 19 13 0 1 33 26 82
2020 Age - 30 - 34 years 28 19 35 11 6 0 0 17 47 63
2020 Age - 35 - 39 years 30 24 32 11 3 0 0 14 54 107
2020 Age - 40 - 44 years 24 28 36 9 3 0 0 12 52 91
2020 Age - 45 - 49 years 25 37 23 14 1 0 0 15 62 74
2020 Age - 50 - 54 years 14 24 43 7 9 0 4 16 39 45
2020 Age - 55 - 59 years 22 43 27 4 4 0 0 8 65 23
2020 Age - 60 years and over 0 24 24 30 17 0 5 50 25 17
2019 Age - 24 years and under 9 9 23 44 14 0 0 58 19 43
2019 Age - 25 - 29 years 17 24 29 22 7 1 0 29 41 76
2019 Age - 30 - 34 years 13 32 31 16 7 1 0 23 46 75
2019 Age - 35 - 39 years 17 33 25 16 6 1 1 23 51 82
2019 Age - 40 - 44 years 27 26 31 13 1 1 1 14 54 89
2019 Age - 45 - 49 years 18 32 30 13 8 0 0 21 50 61
2019 Age - 50 - 54 years 5 27 37 17 11 3 0 28 33 37
2019 Age - 55 - 59 years 6 12 47 12 18 0 5 31 19 17
2019 Age - 60 years and over 0 17 50 17 15 0 0 32 17 12
2018 Age - 24 years and under 20 11 40 24 5 0 0 29 31 17
2018 Age - 25 - 29 years 6 23 46 14 7 4 0 21 31 44
2018 Age - 30 - 34 years 15 27 35 16 4 2 0 21 43 53
2018 Age - 35 - 39 years 27 22 21 23 5 0 2 29 50 56
2018 Age - 40 - 44 years 23 33 28 13 0 2 0 14 58 59
2018 Age - 45 - 49 years 14 33 30 6 14 0 2 21 49 35
2018 Age - 50 - 54 years 4 18 62 16 0 0 0 16 22 20
2017 Age - 24 years and under 3 4 28 27 26 0 12 61 8 20
2017 Age - 25 - 29 years 5 23 32 11 30 0 0 40 28 30
2017 Age - 30 - 34 years 9 41 18 20 7 0 6 28 53 55
2017 Age - 35 - 39 years 14 32 27 21 6 0 0 27 46 65
2017 Age - 40 - 44 years 21 23 26 23 4 0 2 28 45 47
2017 Age - 45 - 49 years 20 28 31 12 7 0 3 19 50 35
2017 Age - 50 - 54 years 4 33 44 9 7 0 3 17 38 30
2017 Age - 55 - 59 years 11 11 45 17 11 0 5 30 23 18
2014 Age - 25 - 29 years 2 18 45 21 9 4 0 32 21 41
2014 Age - 30 - 34 years 10 21 26 27 12 2 2 41 33 57
2014 Age - 35 - 39 years 11 21 31 29 7 0 1 37 32 65
2014 Age - 40 - 44 years 21 21 36 22 0 0 0 22 42 40
2014 Age - 45 - 49 years 9 27 45 9 9 0 0 18 36 33
2014 Age - 50 - 54 years 10 20 40 20 6 0 3 28 31 30
2014 Age - 55 - 59 years 6 25 43 26 0 0 0 26 31 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 2 24 6 38 28 2 0 67 27 39
2020 Age - 25 - 29 years 9 20 22 26 22 0 2 49 29 82
2020 Age - 30 - 34 years 24 27 24 15 8 1 2 23 52 63
2020 Age - 35 - 39 years 30 20 27 16 5 1 1 22 51 107
2020 Age - 40 - 44 years 22 23 28 17 6 3 0 24 46 91
2020 Age - 45 - 49 years 27 29 28 9 7 0 0 16 56 74
2020 Age - 50 - 54 years 14 27 33 11 11 2 2 23 42 45
2020 Age - 55 - 59 years 9 40 39 12 0 0 0 12 48 23
2020 Age - 60 years and over 0 17 28 6 44 0 5 53 18 18
2019 Age - 24 years and under 7 9 27 29 21 0 7 54 18 42
2019 Age - 25 - 29 years 10 16 27 25 17 3 1 44 28 75
2019 Age - 30 - 34 years 13 23 28 16 15 3 3 33 38 75
2019 Age - 35 - 39 years 17 21 33 15 9 1 4 26 39 82
2019 Age - 40 - 44 years 17 35 24 18 3 1 1 22 53 89
2019 Age - 45 - 49 years 20 23 26 21 8 2 0 30 44 61
2019 Age - 50 - 54 years 5 24 48 6 11 3 3 18 31 37
2019 Age - 55 - 59 years 17 11 17 28 12 5 10 47 33 18
2019 Age - 60 years and over 9 0 42 9 41 0 0 49 9 12
2018 Age - 24 years and under 13 17 19 28 0 5 18 37 39 17
2018 Age - 25 - 29 years 20 30 16 25 6 2 0 31 52 44
2018 Age - 30 - 34 years 24 26 28 10 6 2 4 17 53 54
2018 Age - 35 - 39 years 18 32 31 13 6 0 0 19 50 56
2018 Age - 40 - 44 years 20 30 36 7 2 3 2 9 53 58
2018 Age - 45 - 49 years 23 27 24 12 13 0 0 26 51 36
2018 Age - 50 - 54 years 12 23 42 18 6 0 0 24 34 20
2017 Age - 24 years and under 3 16 35 25 18 0 3 44 20 20
2017 Age - 25 - 29 years 18 21 21 21 10 3 7 34 43 30
2017 Age - 30 - 34 years 17 24 31 12 8 2 6 22 45 57
2017 Age - 35 - 39 years 24 25 27 20 1 2 2 22 50 66
2017 Age - 40 - 44 years 23 36 11 15 9 0 7 26 63 46
2017 Age - 45 - 49 years 32 24 27 8 6 0 2 15 57 37
2017 Age - 50 - 54 years 14 16 34 16 10 4 7 29 34 30
2017 Age - 55 - 59 years 6 5 40 23 11 0 16 40 13 18
2014 Age - 25 - 29 years 12 17 18 26 16 7 5 47 33 42
2014 Age - 30 - 34 years 10 21 35 24 9 2 0 33 32 57
2014 Age - 35 - 39 years 17 25 22 24 11 0 1 35 42 65
2014 Age - 40 - 44 years 21 18 44 15 3 0 0 18 39 39
2014 Age - 45 - 49 years 20 26 23 23 9 0 0 32 46 35
2014 Age - 50 - 54 years 10 30 40 6 7 0 7 14 42 30
2014 Age - 55 - 59 years 13 31 20 25 6 6 0 33 46 16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 2 13 18 31 26 7 2 62 18 39
2020 Age - 25 - 29 years 6 13 24 26 25 5 1 54 20 82
2020 Age - 30 - 34 years 11 22 16 30 14 0 6 47 36 63
2020 Age - 35 - 39 years 15 10 28 30 15 3 0 46 26 106
2020 Age - 40 - 44 years 9 9 38 29 11 3 1 42 18 91
2020 Age - 45 - 49 years 4 18 31 32 10 5 0 44 23 73
2020 Age - 50 - 54 years 4 25 29 24 9 4 4 36 32 45
2020 Age - 55 - 59 years 13 22 43 9 4 9 0 14 38 23
2020 Age - 60 years and over 0 11 33 29 16 11 0 50 12 18
2019 Age - 24 years and under 14 16 21 21 21 0 7 45 33 43
2019 Age - 25 - 29 years 15 17 26 23 16 4 0 40 33 76
2019 Age - 30 - 34 years 12 21 23 28 12 4 0 42 35 75
2019 Age - 35 - 39 years 10 25 28 24 5 3 5 31 38 82
2019 Age - 40 - 44 years 14 23 35 18 5 4 1 25 39 89
2019 Age - 45 - 49 years 23 16 31 23 5 2 0 28 40 61
2019 Age - 50 - 54 years 11 30 38 6 3 11 0 10 47 36
2019 Age - 55 - 59 years 23 17 17 23 6 0 15 34 47 18
2019 Age - 60 years and over 9 26 25 16 16 0 9 35 37 12
2018 Age - 24 years and under 43 17 12 5 5 5 13 13 73 17
2018 Age - 25 - 29 years 25 35 22 12 2 4 0 15 62 42
2018 Age - 30 - 34 years 31 32 18 12 4 0 2 17 64 54
2018 Age - 35 - 39 years 37 29 24 4 3 2 2 7 68 55
2018 Age - 40 - 44 years 23 35 25 9 2 2 4 12 61 59
2018 Age - 45 - 49 years 35 25 26 9 6 0 0 14 60 36
2018 Age - 50 - 54 years 31 30 19 4 11 0 4 16 64 20
2017 Age - 24 years and under 10 49 17 3 9 0 12 14 67 20
2017 Age - 25 - 29 years 29 17 26 15 13 0 0 28 46 30
2017 Age - 30 - 34 years 29 19 23 12 7 2 8 21 53 56
2017 Age - 35 - 39 years 29 25 23 11 4 6 2 16 59 66
2017 Age - 40 - 44 years 33 30 20 6 9 0 2 15 65 47
2017 Age - 45 - 49 years 40 26 19 8 3 0 3 11 69 37
2017 Age - 50 - 54 years 27 40 13 7 7 0 7 15 71 30
2017 Age - 55 - 59 years 11 27 28 18 5 0 11 26 43 18
2014 Age - 25 - 29 years 2 22 21 26 14 9 7 47 29 42
2014 Age - 30 - 34 years 12 9 30 26 15 7 2 45 23 57
2014 Age - 35 - 39 years 10 18 36 20 14 0 2 34 29 65
2014 Age - 40 - 44 years 5 23 29 33 2 0 7 38 30 39
2014 Age - 45 - 49 years 3 34 28 19 12 0 3 32 38 35
2014 Age - 50 - 54 years 10 14 33 24 17 0 3 42 25 30
2014 Age - 55 - 59 years 12 18 39 25 0 0 6 26 33 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 19 20 26 25 10 0 56 21 39
2020 Age - 25 - 29 years 8 16 32 21 22 0 1 43 24 81
2020 Age - 30 - 34 years 11 24 29 22 11 1 2 34 37 63
2020 Age - 35 - 39 years 6 18 41 29 5 0 0 34 24 107
2020 Age - 40 - 44 years 12 21 37 16 10 2 1 27 35 90
2020 Age - 45 - 49 years 10 23 44 14 7 0 3 22 33 72
2020 Age - 50 - 54 years 11 16 42 16 11 0 4 28 28 45
2020 Age - 55 - 59 years 22 13 39 17 4 4 0 22 36 23
2020 Age - 60 years and over 6 6 29 33 22 0 5 58 12 18
2019 Age - 24 years and under 9 17 27 30 14 0 2 45 27 43
2019 Age - 25 - 29 years 7 22 27 25 17 3 0 43 29 75
2019 Age - 30 - 34 years 8 25 36 16 11 1 3 28 34 75
2019 Age - 35 - 39 years 7 11 39 30 8 0 4 40 19 82
2019 Age - 40 - 44 years 13 21 43 17 3 1 2 21 34 89
2019 Age - 45 - 49 years 10 17 37 22 13 2 0 35 27 60
2019 Age - 50 - 54 years 11 17 35 19 8 11 0 31 31 37
2019 Age - 55 - 59 years 0 34 23 10 17 0 15 33 41 18
2019 Age - 60 years and over 9 17 42 9 15 0 9 26 28 12
2018 Age - 24 years and under 7 26 22 18 11 10 5 34 40 17
2018 Age - 25 - 29 years 8 28 34 20 7 2 0 27 38 44
2018 Age - 30 - 34 years 3 22 40 24 6 2 2 32 27 54
2018 Age - 35 - 39 years 15 23 39 14 7 2 0 22 38 56
2018 Age - 40 - 44 years 19 40 26 13 0 2 0 13 61 58
2018 Age - 45 - 49 years 13 28 19 25 11 0 3 37 43 36
2018 Age - 50 - 54 years 8 11 52 18 10 0 0 28 20 20
2017 Age - 24 years and under 7 19 31 28 3 0 12 35 29 20
2017 Age - 25 - 29 years 10 11 46 23 7 3 0 31 21 30
2017 Age - 30 - 34 years 7 23 39 18 5 2 6 26 32 57
2017 Age - 35 - 39 years 12 30 20 29 5 3 0 36 43 66
2017 Age - 40 - 44 years 23 19 36 11 4 2 4 16 45 47
2017 Age - 45 - 49 years 25 22 34 8 8 0 2 17 48 37
2017 Age - 50 - 54 years 8 17 50 16 4 0 7 21 26 29
2017 Age - 55 - 59 years 6 16 35 22 6 11 5 33 25 18
2014 Age - 25 - 29 years 12 14 39 14 9 7 5 27 30 42
2014 Age - 30 - 34 years 12 16 39 24 7 2 0 32 28 57
2014 Age - 35 - 39 years 18 22 35 18 6 0 0 24 41 65
2014 Age - 40 - 44 years 20 20 38 10 12 0 0 22 40 40
2014 Age - 45 - 49 years 14 31 34 15 5 0 0 20 46 35
2014 Age - 50 - 54 years 13 17 39 17 10 4 0 28 31 30
2014 Age - 55 - 59 years 25 12 37 26 0 0 0 26 37 16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 6 15 26 28 25 0 0 53 21 39
2020 Age - 25 - 29 years 2 9 29 30 28 1 0 59 12 82
2020 Age - 30 - 34 years 6 7 46 25 15 0 0 41 13 63
2020 Age - 35 - 39 years 5 9 32 35 20 0 0 55 14 105
2020 Age - 40 - 44 years 1 8 35 41 15 0 0 56 9 91
2020 Age - 45 - 49 years 5 13 26 35 18 1 1 54 19 74
2020 Age - 50 - 54 years 0 9 27 27 33 0 4 62 9 45
2020 Age - 55 - 59 years 4 5 23 43 17 9 0 65 10 23
2020 Age - 60 years and over 0 0 22 17 50 0 11 75 0 18
2019 Age - 24 years and under 9 2 12 37 40 0 0 77 11 43
2019 Age - 25 - 29 years 1 11 23 28 36 1 0 65 12 75
2019 Age - 30 - 34 years 5 8 27 38 21 1 0 60 13 75
2019 Age - 35 - 39 years 1 4 20 43 30 0 2 75 5 82
2019 Age - 40 - 44 years 5 9 24 34 24 1 3 61 14 89
2019 Age - 45 - 49 years 5 5 21 38 31 0 0 68 10 61
2019 Age - 50 - 54 years 0 8 25 35 30 0 3 66 8 37
2019 Age - 55 - 59 years 0 11 17 39 28 0 5 70 12 18
2019 Age - 60 years and over 0 0 0 59 41 0 0 100 0 12
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 46 22 10 0 3 10 10 83 4 39
2020 Age - 25 - 29 years 49 16 13 6 1 10 5 77 8 81
2020 Age - 30 - 34 years 33 28 17 6 3 6 6 69 11 64
2020 Age - 35 - 39 years 30 28 14 5 4 9 10 72 10 107
2020 Age - 40 - 44 years 31 39 13 4 4 7 2 77 9 90
2020 Age - 45 - 49 years 39 35 12 1 5 5 1 80 7 74
2020 Age - 50 - 54 years 57 25 7 4 3 2 2 86 7 45
2020 Age - 55 - 59 years 21 31 22 9 0 4 13 62 11 23
2020 Age - 60 years and over 33 44 11 0 0 6 5 87 0 18
2019 Age - 24 years and under 30 24 16 7 5 7 12 66 14 43
2019 Age - 25 - 29 years 45 28 11 3 6 3 5 80 9 76
2019 Age - 30 - 34 years 34 28 15 3 3 11 7 75 6 74
2019 Age - 35 - 39 years 35 29 14 9 1 7 5 73 11 82
2019 Age - 40 - 44 years 26 29 20 10 7 6 2 59 19 89
2019 Age - 45 - 49 years 29 39 12 6 7 3 3 73 14 61
2019 Age - 50 - 54 years 54 33 8 3 3 0 0 87 6 37
2019 Age - 55 - 59 years 27 17 12 17 6 11 11 56 29 18
2019 Age - 60 years and over 66 17 0 0 9 0 9 91 9 12
2018 Age - 24 years and under 42 13 21 12 0 5 6 62 14 17
2018 Age - 25 - 29 years 19 28 16 10 9 6 12 58 23 44
2018 Age - 30 - 34 years 29 27 14 13 7 9 2 62 22 54
2018 Age - 35 - 39 years 20 34 11 13 2 7 13 67 19 56
2018 Age - 40 - 44 years 24 40 19 5 5 6 1 69 10 60
2018 Age - 45 - 49 years 27 38 13 14 0 5 2 70 15 36
2018 Age - 50 - 54 years 33 38 14 0 0 11 5 84 0 21
2017 Age - 24 years and under 40 10 3 10 21 9 7 59 37 20
2017 Age - 25 - 29 years 43 14 11 6 6 3 16 71 15 29
2017 Age - 30 - 34 years 30 19 15 12 5 11 8 60 21 57
2017 Age - 35 - 39 years 21 34 20 16 1 5 3 60 19 66
2017 Age - 40 - 44 years 24 21 19 4 13 11 8 56 21 47
2017 Age - 45 - 49 years 36 32 13 11 0 3 5 74 11 37
2017 Age - 50 - 54 years 37 38 10 4 4 3 4 81 8 31
2017 Age - 55 - 59 years 40 22 28 0 0 5 5 69 0 18
2014 Age - 25 - 29 years 46 22 7 14 0 7 5 76 16 42
2014 Age - 30 - 34 years 42 18 10 11 5 5 9 70 19 57
2014 Age - 35 - 39 years 31 26 15 17 3 3 5 62 22 65
2014 Age - 40 - 44 years 38 36