2020 Public Service Employee Survey Results for Infrastructure Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	59	34	1	4	2	93	6	101
2020	3 to 10 years in the federal public service	56	34	2	7	1	90	8	187
2020	11 to 20 years in the federal public service	55	36	3	4	2	91	6	212
2020	More than 20 years in the federal public service	60	31	2	2	5	91	7	49

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	92	5	1	0	1	1	0	98	1	99
2020	3 to 10 years in the federal public service	81	13	2	2	1	1	1	95	3	188
2020	11 to 20 years in the federal public service	73	20	1	4	0	2	0	95	4	212
2020	More than 20 years in the federal public service	81	14	2	2	0	0	0	96	2	49
2017	Less than 3 years in the federal public service	89	11	0	0	0	0	0	100	0	45
2017	3 to 10 years in the federal public service	81	14	2	3	0	1	0	96	3	109
2017	11 to 20 years in the federal public service	67	22	6	3	0	0	2	91	3	119
2017	More than 20 years in the federal public service	70	23	7	0	0	0	0	93	0	31
2014	Less than 3 years in the federal public service	95	5	0	0	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	75	16	5	2	2	0	0	91	4	148
2014	11 to 20 years in the federal public service	67	23	7	1	1	1	1	91	2	100
2014	More than 20 years in the federal public service	65	25	6	3	0	0	0	91	3	32

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	50	30	9	7	3	0	0	80	10	100
2020	3 to 10 years in the federal public service	44	39	8	9	1	0	0	83	10	188
2020	11 to 20 years in the federal public service	35	47	5	9	3	0	0	83	12	214
2020	More than 20 years in the federal public service	44	36	10	4	2	0	2	83	7	49
2019	Less than 3 years in the federal public service	50	34	5	11	0	0	0	84	11	121
2019	3 to 10 years in the federal public service	42	30	3	14	10	1	1	73	24	138
2019	11 to 20 years in the federal public service	37	34	6	15	8	0	0	71	23	192
2019	More than 20 years in the federal public service	36	27	10	15	13	0	0	63	28	41
2017	Less than 3 years in the federal public service	72	20	4	3	0	0	0	92	3	45
2017	3 to 10 years in the federal public service	49	36	4	8	3	0	0	85	11	109
2017	11 to 20 years in the federal public service	39	29	11	14	7	0	0	68	21	119
2017	More than 20 years in the federal public service	41	42	3	7	7	0	0	83	14	31
2014	Less than 3 years in the federal public service	95	5	0	0	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	55	31	6	6	3	0	0	85	8	148
2014	11 to 20 years in the federal public service	49	30	10	7	3	1	0	80	10	100
2014	More than 20 years in the federal public service	58	17	3	13	10	0	0	74	23	31

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	40	38	14	5	1	0	2	80	6	100
2020	3 to 10 years in the federal public service	37	37	14	9	2	1	1	75	11	187
2020	11 to 20 years in the federal public service	32	42	12	11	2	0	0	74	14	214
2020	More than 20 years in the federal public service	45	33	15	4	0	0	4	81	4	49
2019	Less than 3 years in the federal public service	27	47	11	13	1	0	0	75	14	123
2019	3 to 10 years in the federal public service	33	38	14	9	4	1	0	72	14	138
2019	11 to 20 years in the federal public service	39	35	10	12	3	0	0	75	15	193
2019	More than 20 years in the federal public service	33	32	13	15	2	0	5	69	18	41
2018	Less than 3 years in the federal public service	17	47	12	21	3	0	0	64	24	58
2018	3 to 10 years in the federal public service	21	46	12	17	3	1	0	67	21	102
2018	11 to 20 years in the federal public service	24	46	12	11	5	1	0	71	17	130
2018	More than 20 years in the federal public service	53	20	14	8	4	0	0	74	12	22
2017	Less than 3 years in the federal public service	45	31	5	16	3	0	0	76	19	45
2017	3 to 10 years in the federal public service	31	29	17	16	6	0	0	61	22	109
2017	11 to 20 years in the federal public service	29	37	16	12	4	0	2	67	16	119
2017	More than 20 years in the federal public service	35	44	4	7	7	0	3	82	14	31
2014	Less than 3 years in the federal public service	33	57	5	5	0	0	0	90	5	16
2014	3 to 10 years in the federal public service	34	42	12	8	3	1	0	76	11	148
2014	11 to 20 years in the federal public service	37	39	13	8	2	1	1	77	10	100
2014	More than 20 years in the federal public service	50	31	6	6	3	0	4	84	10	32

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	57	32	9	0	1	0	1	90	1	101
2020	3 to 10 years in the federal public service	56	30	9	4	0	0	0	87	4	184
2020	11 to 20 years in the federal public service	52	34	6	5	2	0	1	87	7	214
2020	More than 20 years in the federal public service	58	29	9	0	2	2	0	89	3	46
2019	Less than 3 years in the federal public service	55	36	5	3	0	0	1	92	3	123
2019	3 to 10 years in the federal public service	54	24	12	6	2	1	1	80	8	137
2019	11 to 20 years in the federal public service	58	32	4	5	1	0	0	90	6	194
2019	More than 20 years in the federal public service	43	37	12	7	0	0	0	80	7	41
2017	Less than 3 years in the federal public service	70	22	3	5	0	0	0	92	5	44
2017	3 to 10 years in the federal public service	50	34	8	7	0	0	1	85	7	109
2017	11 to 20 years in the federal public service	47	37	10	3	2	0	1	85	5	119
2017	More than 20 years in the federal public service	53	36	7	0	3	0	0	90	3	31
2014	Less than 3 years in the federal public service	90	5	5	0	0	0	0	95	0	16
2014	3 to 10 years in the federal public service	51	37	8	3	1	0	0	88	4	148
2014	11 to 20 years in the federal public service	50	35	5	6	2	1	1	87	8	100
2014	More than 20 years in the federal public service	53	29	6	10	3	0	0	81	13	32

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	49	31	7	7	3	0	3	82	10	100
2020	3 to 10 years in the federal public service	39	34	10	11	6	0	0	73	17	187
2020	11 to 20 years in the federal public service	30	32	12	17	9	0	0	62	26	213
2020	More than 20 years in the federal public service	34	40	6	16	4	0	0	74	20	49
2019	Less than 3 years in the federal public service	53	32	8	4	0	2	1	87	4	123
2019	3 to 10 years in the federal public service	50	22	10	12	5	1	1	73	17	138
2019	11 to 20 years in the federal public service	37	29	12	15	7	0	0	66	22	194
2019	More than 20 years in the federal public service	39	25	17	12	7	0	0	63	19	41
2018	Less than 3 years in the federal public service	38	43	11	7	0	2	0	82	7	58
2018	3 to 10 years in the federal public service	36	41	8	9	6	0	0	78	14	101
2018	11 to 20 years in the federal public service	37	27	15	15	5	0	1	65	19	129
2018	More than 20 years in the federal public service	40	21	10	20	9	0	0	61	28	22
2017	Less than 3 years in the federal public service	68	19	3	8	0	1	0	88	8	44
2017	3 to 10 years in the federal public service	42	35	5	16	2	0	0	77	18	109
2017	11 to 20 years in the federal public service	27	36	17	12	8	0	0	63	20	120
2017	More than 20 years in the federal public service	29	43	9	16	4	0	0	72	20	31
2014	Less than 3 years in the federal public service	67	27	0	6	0	0	0	94	6	15
2014	3 to 10 years in the federal public service	39	37	8	9	5	1	0	77	15	148
2014	11 to 20 years in the federal public service	40	31	12	13	4	0	0	71	17	100
2014	More than 20 years in the federal public service	37	31	6	10	16	0	0	69	25	32

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	47	33	12	5	3	0	80	8	100
2020	3 to 10 years in the federal public service	38	38	13	8	2	0	77	10	185
2020	11 to 20 years in the federal public service	31	47	10	9	2	0	78	12	212
2020	More than 20 years in the federal public service	56	34	2	6	2	0	89	8	48
2019	Less than 3 years in the federal public service	44	40	7	6	2	0	84	8	122
2019	3 to 10 years in the federal public service	43	36	8	7	5	1	80	12	137
2019	11 to 20 years in the federal public service	39	41	8	7	5	0	80	12	193
2019	More than 20 years in the federal public service	32	43	7	12	5	0	75	17	40
2018	Less than 3 years in the federal public service	38	44	2	12	5	0	82	16	58
2018	3 to 10 years in the federal public service	31	43	9	9	8	0	74	17	100
2018	11 to 20 years in the federal public service	37	36	15	6	6	0	74	12	128
2018	More than 20 years in the federal public service	39	35	0	17	9	0	75	25	22
2017	Less than 3 years in the federal public service	41	45	5	5	4	0	86	9	45
2017	3 to 10 years in the federal public service	35	45	11	4	5	0	80	9	109
2017	11 to 20 years in the federal public service	31	41	14	8	6	0	72	13	120
2017	More than 20 years in the federal public service	34	52	7	4	4	0	86	7	31
2014	Less than 3 years in the federal public service	36	54	5	5	0	0	90	5	16
2014	3 to 10 years in the federal public service	25	47	12	8	8	0	72	16	148
2014	11 to 20 years in the federal public service	37	39	13	7	4	0	76	11	100
2014	More than 20 years in the federal public service	37	47	4	3	9	0	84	13	32

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	50	36	8	4	2	0	0	86	6	101
2020	3 to 10 years in the federal public service	45	31	11	9	3	1	0	77	12	188
2020	11 to 20 years in the federal public service	39	36	12	11	2	0	0	76	13	214
2020	More than 20 years in the federal public service	41	34	15	10	0	0	0	75	10	49
2019	Less than 3 years in the federal public service	49	37	7	5	2	0	1	87	6	122
2019	3 to 10 years in the federal public service	45	33	7	9	4	2	1	80	13	138
2019	11 to 20 years in the federal public service	39	39	9	6	5	0	0	79	12	193
2019	More than 20 years in the federal public service	39	19	15	18	10	0	0	58	27	41
2018	Less than 3 years in the federal public service	43	33	14	6	2	2	0	78	8	58
2018	3 to 10 years in the federal public service	28	42	13	11	6	0	0	70	17	101
2018	11 to 20 years in the federal public service	35	32	15	11	5	1	0	68	17	130
2018	More than 20 years in the federal public service	18	28	9	37	9	0	0	46	45	22
2017	Less than 3 years in the federal public service	55	28	7	3	8	0	0	83	10	45
2017	3 to 10 years in the federal public service	28	39	16	9	7	0	1	67	16	109
2017	11 to 20 years in the federal public service	19	34	16	18	12	0	1	54	30	120
2017	More than 20 years in the federal public service	19	42	16	13	10	0	0	61	23	31
2014	Less than 3 years in the federal public service	70	24	6	0	0	0	0	94	0	16
2014	3 to 10 years in the federal public service	28	42	17	8	6	0	0	69	14	147
2014	11 to 20 years in the federal public service	32	37	14	8	8	1	0	70	16	100
2014	More than 20 years in the federal public service	25	44	15	10	6	0	0	69	16	32

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	37	45	12	3	3	0	0	82	6	101
2020	3 to 10 years in the federal public service	34	44	7	10	5	0	0	78	15	188
2020	11 to 20 years in the federal public service	30	49	6	12	3	0	0	79	15	211
2020	More than 20 years in the federal public service	51	34	15	0	0	0	0	85	0	49
2019	Less than 3 years in the federal public service	31	44	11	12	2	0	1	75	14	122
2019	3 to 10 years in the federal public service	31	44	13	7	3	1	0	76	10	137
2019	11 to 20 years in the federal public service	36	39	9	12	4	0	0	74	16	192
2019	More than 20 years in the federal public service	47	23	7	15	8	0	0	70	23	40
2018	Less than 3 years in the federal public service	24	48	14	10	5	0	0	72	15	58
2018	3 to 10 years in the federal public service	24	40	13	15	9	0	0	64	23	102
2018	11 to 20 years in the federal public service	25	43	12	12	8	0	0	68	20	129
2018	More than 20 years in the federal public service	35	33	12	16	4	0	0	68	20	22
2017	Less than 3 years in the federal public service	36	48	8	6	2	0	0	84	8	45
2017	3 to 10 years in the federal public service	22	37	19	17	4	0	0	59	22	109
2017	11 to 20 years in the federal public service	20	42	10	19	9	0	0	62	28	120
2017	More than 20 years in the federal public service	35	34	9	14	7	0	0	70	21	31

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	50	33	7	7	2	0	0	84	9	100
2020	3 to 10 years in the federal public service	49	34	9	6	2	0	0	83	8	186
2020	11 to 20 years in the federal public service	48	44	4	4	0	0	0	92	4	213
2020	More than 20 years in the federal public service	71	23	7	0	0	0	0	93	0	49
2019	Less than 3 years in the federal public service	53	37	7	2	1	0	0	90	3	122
2019	3 to 10 years in the federal public service	53	29	8	6	3	1	1	83	9	138
2019	11 to 20 years in the federal public service	53	37	6	3	1	0	0	90	4	193
2019	More than 20 years in the federal public service	64	23	3	5	2	3	0	89	8	40
2018	Less than 3 years in the federal public service	41	42	5	5	3	2	2	86	8	58
2018	3 to 10 years in the federal public service	44	45	5	4	2	0	0	89	6	100
2018	11 to 20 years in the federal public service	56	35	6	3	0	0	0	91	3	130
2018	More than 20 years in the federal public service	75	16	4	5	0	0	0	91	5	22
2017	Less than 3 years in the federal public service	68	26	0	6	0	0	0	94	6	45
2017	3 to 10 years in the federal public service	38	47	10	5	0	0	0	85	5	109
2017	11 to 20 years in the federal public service	45	40	7	4	4	0	0	84	8	119
2017	More than 20 years in the federal public service	54	32	7	4	4	0	0	86	7	31
2014	Less than 3 years in the federal public service	61	39	0	0	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	39	41	15	3	1	0	0	81	4	148
2014	11 to 20 years in the federal public service	52	33	9	4	2	1	0	85	6	100
2014	More than 20 years in the federal public service	62	29	6	0	3	0	0	91	3	32

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	54	32	8	4	2	0	0	86	6	101
2020	3 to 10 years in the federal public service	42	35	13	6	4	0	0	77	10	187
2020	11 to 20 years in the federal public service	37	42	8	9	4	0	0	80	13	214
2020	More than 20 years in the federal public service	47	36	2	8	7	0	0	83	15	49
2019	Less than 3 years in the federal public service	45	41	9	5	1	0	0	85	6	123
2019	3 to 10 years in the federal public service	47	32	7	7	5	1	1	80	13	137
2019	11 to 20 years in the federal public service	40	38	10	7	5	0	0	78	12	193
2019	More than 20 years in the federal public service	31	34	5	18	12	0	0	65	30	41
2018	Less than 3 years in the federal public service	39	38	8	12	3	0	0	77	15	58
2018	3 to 10 years in the federal public service	29	43	13	9	6	0	0	72	15	101
2018	11 to 20 years in the federal public service	38	31	12	13	5	1	0	70	19	130
2018	More than 20 years in the federal public service	29	27	5	26	12	0	0	56	38	22
2017	Less than 3 years in the federal public service	55	29	8	2	6	0	0	84	8	45
2017	3 to 10 years in the federal public service	29	43	13	11	5	0	0	72	15	108
2017	11 to 20 years in the federal public service	22	42	13	9	13	0	0	64	23	120
2017	More than 20 years in the federal public service	29	41	13	10	7	0	0	71	17	31

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	53	30	15	0	2	0	0	83	2	101
2020	3 to 10 years in the federal public service	51	32	12	3	2	0	0	83	5	188
2020	11 to 20 years in the federal public service	46	39	11	4	0	0	0	85	4	209
2020	More than 20 years in the federal public service	65	26	6	0	2	0	0	91	2	49
2019	Less than 3 years in the federal public service	49	36	11	3	0	1	0	85	3	121
2019	3 to 10 years in the federal public service	51	30	10	3	4	1	1	83	7	138
2019	11 to 20 years in the federal public service	49	37	11	2	2	0	0	86	4	192
2019	More than 20 years in the federal public service	55	38	2	5	0	0	0	93	5	41
2018	Less than 3 years in the federal public service	42	37	13	2	6	0	0	79	8	58
2018	3 to 10 years in the federal public service	44	40	9	6	2	0	0	84	7	101
2018	11 to 20 years in the federal public service	52	29	11	4	2	1	0	82	7	128
2018	More than 20 years in the federal public service	62	26	4	0	8	0	0	88	8	22
2017	Less than 3 years in the federal public service	54	36	5	0	4	0	0	91	4	45
2017	3 to 10 years in the federal public service	52	35	8	4	2	0	0	86	6	108
2017	11 to 20 years in the federal public service	43	44	8	5	1	0	0	87	6	120
2017	More than 20 years in the federal public service	47	46	0	7	0	0	0	93	7	31
2014	Less than 3 years in the federal public service	65	35	0	0	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	44	39	10	3	3	0	0	84	6	148
2014	11 to 20 years in the federal public service	67	19	13	2	0	0	0	85	2	100
2014	More than 20 years in the federal public service	71	19	7	0	3	0	0	90	3	32

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	47	30	17	4	1	1	0	78	5	100
2020	3 to 10 years in the federal public service	36	44	11	5	4	0	0	80	10	187
2020	11 to 20 years in the federal public service	36	41	8	13	1	0	0	77	15	213
2020	More than 20 years in the federal public service	40	34	11	13	2	0	0	73	16	47
2019	Less than 3 years in the federal public service	41	42	11	6	0	1	1	84	6	123
2019	3 to 10 years in the federal public service	41	34	7	8	7	1	1	77	16	138
2019	11 to 20 years in the federal public service	42	36	10	8	5	0	0	78	12	192
2019	More than 20 years in the federal public service	42	28	10	13	7	0	0	70	20	40
2018	Less than 3 years in the federal public service	30	47	15	8	0	0	0	77	8	58
2018	3 to 10 years in the federal public service	29	37	18	9	7	0	0	65	16	100
2018	11 to 20 years in the federal public service	41	31	7	14	6	1	0	72	21	129
2018	More than 20 years in the federal public service	44	31	0	21	4	0	0	75	25	22
2017	Less than 3 years in the federal public service	52	30	9	3	6	0	0	82	9	45
2017	3 to 10 years in the federal public service	31	44	15	5	6	0	0	74	10	108
2017	11 to 20 years in the federal public service	34	40	9	13	4	0	0	74	17	120
2017	More than 20 years in the federal public service	34	45	10	7	0	4	0	82	7	31
2014	Less than 3 years in the federal public service	75	14	11	0	0	0	0	89	0	16
2014	3 to 10 years in the federal public service	25	46	12	10	4	2	0	73	15	148
2014	11 to 20 years in the federal public service	31	48	11	8	3	0	0	79	11	100
2014	More than 20 years in the federal public service	43	29	9	9	9	0	0	72	19	32

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	43	35	16	3	2	0	1	79	5	101
2020	3 to 10 years in the federal public service	42	37	12	7	3	0	0	79	9	186
2020	11 to 20 years in the federal public service	39	43	11	7	1	0	0	81	8	213
2020	More than 20 years in the federal public service	52	25	12	6	4	0	0	77	11	49
2019	Less than 3 years in the federal public service	47	33	12	6	2	1	0	80	7	122
2019	3 to 10 years in the federal public service	41	36	10	9	3	1	1	78	12	138
2019	11 to 20 years in the federal public service	45	33	11	6	4	0	0	78	11	192
2019	More than 20 years in the federal public service	34	29	10	20	7	0	0	63	27	41
2018	Less than 3 years in the federal public service	30	35	17	12	5	2	0	65	17	57
2018	3 to 10 years in the federal public service	34	31	19	8	8	0	0	65	16	100
2018	11 to 20 years in the federal public service	38	27	16	12	6	1	0	65	18	130
2018	More than 20 years in the federal public service	38	28	12	13	9	0	0	66	22	22
2017	Less than 3 years in the federal public service	58	29	3	3	6	0	0	87	9	45
2017	3 to 10 years in the federal public service	33	39	16	7	4	0	0	73	11	108
2017	11 to 20 years in the federal public service	34	35	13	12	7	0	0	68	19	120
2017	More than 20 years in the federal public service	21	52	13	10	4	0	0	73	14	31
2014	Less than 3 years in the federal public service	61	24	15	0	0	0	0	85	0	16
2014	3 to 10 years in the federal public service	30	44	12	7	7	1	0	74	14	148
2014	11 to 20 years in the federal public service	40	36	12	10	2	0	0	76	12	100
2014	More than 20 years in the federal public service	34	44	6	10	6	0	0	78	16	32

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	51	32	6	7	2	0	1	84	10	98
2020	3 to 10 years in the federal public service	39	42	11	7	2	0	0	80	9	186
2020	11 to 20 years in the federal public service	29	47	11	11	2	0	0	76	13	212
2020	More than 20 years in the federal public service	51	34	8	4	2	0	0	85	6	49
2019	Less than 3 years in the federal public service	43	36	13	5	0	3	1	82	5	120
2019	3 to 10 years in the federal public service	38	42	9	7	2	1	1	82	9	136
2019	11 to 20 years in the federal public service	38	41	11	6	4	0	0	79	10	193
2019	More than 20 years in the federal public service	43	26	14	12	5	0	0	69	17	41
2018	Less than 3 years in the federal public service	28	37	23	7	3	2	0	66	11	58
2018	3 to 10 years in the federal public service	28	33	23	8	7	0	1	62	15	101
2018	11 to 20 years in the federal public service	35	24	19	14	6	1	1	60	20	129
2018	More than 20 years in the federal public service	29	37	18	8	9	0	0	66	17	22
2017	Less than 3 years in the federal public service	59	22	11	3	4	0	0	81	8	45
2017	3 to 10 years in the federal public service	31	45	13	7	4	0	0	77	11	108
2017	11 to 20 years in the federal public service	31	31	14	14	9	0	0	63	23	120
2017	More than 20 years in the federal public service	38	41	10	3	7	0	0	80	10	31
2014	Less than 3 years in the federal public service	65	29	6	0	0	0	0	94	0	16
2014	3 to 10 years in the federal public service	34	49	9	5	3	1	0	84	8	148
2014	11 to 20 years in the federal public service	38	36	18	7	1	0	0	74	8	99
2014	More than 20 years in the federal public service	43	32	9	6	9	0	0	75	16	32

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	54	28	12	5	1	0	82	6	101
2020	3 to 10 years in the federal public service	42	42	8	5	3	0	84	8	185
2020	11 to 20 years in the federal public service	38	36	17	7	2	0	74	9	212
2020	More than 20 years in the federal public service	59	30	6	2	2	0	90	4	49
2019	Less than 3 years in the federal public service	54	32	7	6	0	1	87	6	122
2019	3 to 10 years in the federal public service	51	31	9	4	5	1	83	9	138
2019	11 to 20 years in the federal public service	41	42	6	5	6	0	83	11	194
2019	More than 20 years in the federal public service	44	34	10	9	3	0	78	12	40
2018	Less than 3 years in the federal public service	47	34	9	5	5	0	80	10	58
2018	3 to 10 years in the federal public service	31	44	9	11	4	0	76	15	101
2018	11 to 20 years in the federal public service	39	31	16	9	4	0	70	13	130
2018	More than 20 years in the federal public service	44	26	8	13	9	0	71	21	22
2017	Less than 3 years in the federal public service	57	32	5	2	4	0	89	6	45
2017	3 to 10 years in the federal public service	28	46	14	8	4	0	74	11	107
2017	11 to 20 years in the federal public service	34	40	14	8	4	0	73	12	120
2017	More than 20 years in the federal public service	42	37	7	10	0	4	82	11	31
2014	Less than 3 years in the federal public service	64	20	16	0	0	0	84	0	16
2014	3 to 10 years in the federal public service	30	47	12	6	5	0	76	12	148
2014	11 to 20 years in the federal public service	40	43	12	4	1	0	83	5	100
2014	More than 20 years in the federal public service	52	26	13	3	6	0	78	9	32

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	42	31	21	3	3	0	0	73	6	101
2020	3 to 10 years in the federal public service	22	29	25	13	10	1	0	51	23	188
2020	11 to 20 years in the federal public service	17	23	25	20	16	0	0	40	35	213
2020	More than 20 years in the federal public service	18	25	30	4	23	0	0	43	27	49
2019	Less than 3 years in the federal public service	47	35	11	3	2	1	0	83	6	123
2019	3 to 10 years in the federal public service	28	33	23	11	3	2	0	62	14	138
2019	11 to 20 years in the federal public service	19	30	22	17	11	0	0	49	29	192
2019	More than 20 years in the federal public service	24	21	27	7	19	0	3	46	27	41
2018	Less than 3 years in the federal public service	37	40	15	6	2	0	0	77	8	58
2018	3 to 10 years in the federal public service	24	31	23	13	8	0	0	56	22	102
2018	11 to 20 years in the federal public service	22	22	27	13	16	0	0	44	29	131
2018	More than 20 years in the federal public service	12	18	19	20	30	0	0	31	50	22
2017	Less than 3 years in the federal public service	45	45	10	0	0	0	0	90	0	45
2017	3 to 10 years in the federal public service	31	35	22	9	2	1	0	67	11	109
2017	11 to 20 years in the federal public service	15	31	30	10	14	0	0	47	24	120
2017	More than 20 years in the federal public service	27	29	13	22	10	0	0	56	31	31
2014	Less than 3 years in the federal public service	74	15	11	0	0	0	0	89	0	16
2014	3 to 10 years in the federal public service	40	37	14	5	3	0	1	78	8	148
2014	11 to 20 years in the federal public service	26	26	23	16	10	0	0	52	26	100
2014	More than 20 years in the federal public service	44	16	9	15	16	0	0	59	31	32

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	4	23	34	20	16	1	1	37	28	100
2020	3 to 10 years in the federal public service	17	28	37	13	4	0	1	17	45	187
2020	11 to 20 years in the federal public service	22	40	24	11	3	0	0	14	62	214
2020	More than 20 years in the federal public service	12	39	32	8	8	0	0	16	51	49
2019	Less than 3 years in the federal public service	6	35	29	20	9	1	1	30	41	122
2019	3 to 10 years in the federal public service	15	25	27	24	7	2	0	32	41	138
2019	11 to 20 years in the federal public service	16	30	37	12	4	0	1	16	46	194
2019	More than 20 years in the federal public service	20	24	39	14	0	0	3	14	45	41
2018	Less than 3 years in the federal public service	13	25	32	19	10	0	2	29	39	58
2018	3 to 10 years in the federal public service	15	31	29	19	4	0	2	23	47	101
2018	11 to 20 years in the federal public service	13	37	32	14	3	1	0	17	51	129
2018	More than 20 years in the federal public service	9	30	52	4	5	0	0	9	39	21
2017	Less than 3 years in the federal public service	15	9	33	27	6	0	9	36	27	45
2017	3 to 10 years in the federal public service	12	24	38	16	7	3	2	23	37	108
2017	11 to 20 years in the federal public service	14	33	37	11	3	0	1	15	48	120
2017	More than 20 years in the federal public service	17	17	32	21	4	0	10	27	38	31
2014	Less than 3 years in the federal public service	0	10	30	20	27	14	0	54	12	16
2014	3 to 10 years in the federal public service	11	20	40	20	7	1	1	28	31	148
2014	11 to 20 years in the federal public service	14	21	39	19	6	0	1	25	35	100
2014	More than 20 years in the federal public service	15	19	53	9	3	0	0	12	34	32

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	5	9	20	26	32	5	2	63	15	100
2020	3 to 10 years in the federal public service	10	15	22	32	16	4	1	51	26	187
2020	11 to 20 years in the federal public service	11	20	29	27	10	3	1	38	32	214
2020	More than 20 years in the federal public service	6	22	37	18	16	0	0	34	29	49
2019	Less than 3 years in the federal public service	4	19	23	24	23	5	2	50	25	122
2019	3 to 10 years in the federal public service	12	16	31	23	11	6	2	37	30	138
2019	11 to 20 years in the federal public service	13	23	30	24	7	2	0	32	37	194
2019	More than 20 years in the federal public service	12	12	46	12	15	2	0	28	25	41
2018	Less than 3 years in the federal public service	12	30	20	16	13	6	3	32	46	58
2018	3 to 10 years in the federal public service	23	26	27	11	10	2	1	22	51	101
2018	11 to 20 years in the federal public service	17	34	26	14	6	2	1	21	53	130
2018	More than 20 years in the federal public service	12	58	20	5	5	0	0	11	70	21
2017	Less than 3 years in the federal public service	8	8	19	26	22	2	14	57	20	45
2017	3 to 10 years in the federal public service	14	29	31	13	11	2	1	25	44	109
2017	11 to 20 years in the federal public service	17	32	32	10	6	2	2	17	50	120
2017	More than 20 years in the federal public service	10	17	29	23	7	7	7	34	32	30
2014	Less than 3 years in the federal public service	0	6	5	38	32	14	5	86	7	16
2014	3 to 10 years in the federal public service	9	16	29	24	18	2	3	43	26	148
2014	11 to 20 years in the federal public service	7	21	38	21	10	1	2	32	29	100
2014	More than 20 years in the federal public service	12	9	60	12	6	0	0	18	22	32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	6	15	31	22	17	6	2	43	23	100
2020	3 to 10 years in the federal public service	9	18	41	18	11	2	1	30	28	187
2020	11 to 20 years in the federal public service	7	25	38	22	6	1	0	28	33	212
2020	More than 20 years in the federal public service	13	18	34	26	8	0	0	34	31	49
2019	Less than 3 years in the federal public service	7	29	26	19	14	2	3	34	39	122
2019	3 to 10 years in the federal public service	11	20	28	26	11	2	1	39	33	138
2019	11 to 20 years in the federal public service	13	18	31	26	11	1	0	37	31	194
2019	More than 20 years in the federal public service	22	15	27	19	14	0	2	34	38	41
2018	Less than 3 years in the federal public service	11	31	37	7	6	7	2	14	46	56
2018	3 to 10 years in the federal public service	15	26	25	24	7	2	1	32	42	101
2018	11 to 20 years in the federal public service	11	19	41	17	10	2	1	27	31	130
2018	More than 20 years in the federal public service	17	4	46	23	9	0	0	32	22	22
2017	Less than 3 years in the federal public service	7	22	27	24	10	0	10	38	32	45
2017	3 to 10 years in the federal public service	13	18	35	23	8	0	3	32	32	108
2017	11 to 20 years in the federal public service	14	26	33	18	6	1	2	25	42	120
2017	More than 20 years in the federal public service	13	27	39	12	6	0	3	19	41	31
2014	Less than 3 years in the federal public service	0	31	33	5	18	14	0	26	36	16
2014	3 to 10 years in the federal public service	18	30	33	13	5	0	1	18	48	148
2014	11 to 20 years in the federal public service	18	26	31	15	10	0	1	25	44	100
2014	More than 20 years in the federal public service	15	41	28	3	9	0	3	13	59	32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	8	11	32	28	18	0	3	47	20	100
2020	3 to 10 years in the federal public service	21	20	36	15	7	0	0	23	41	188
2020	11 to 20 years in the federal public service	25	36	29	7	2	0	0	9	61	214
2020	More than 20 years in the federal public service	29	25	33	8	4	0	0	12	54	48
2019	Less than 3 years in the federal public service	6	13	33	32	13	2	1	46	20	123
2019	3 to 10 years in the federal public service	17	29	26	17	8	2	1	26	47	137
2019	11 to 20 years in the federal public service	22	32	31	13	2	0	0	15	54	194
2019	More than 20 years in the federal public service	12	35	32	9	12	0	0	22	47	41
2018	Less than 3 years in the federal public service	9	18	42	19	8	2	2	29	28	58
2018	3 to 10 years in the federal public service	17	26	32	16	6	2	1	23	44	100
2018	11 to 20 years in the federal public service	22	31	29	13	4	1	0	17	53	129
2018	More than 20 years in the federal public service	10	38	44	8	0	0	0	8	48	21
2017	Less than 3 years in the federal public service	3	10	30	21	24	0	10	51	15	45
2017	3 to 10 years in the federal public service	8	32	25	23	9	0	3	33	41	105
2017	11 to 20 years in the federal public service	20	33	30	12	4	0	1	16	53	118
2017	More than 20 years in the federal public service	10	33	35	12	7	0	3	20	44	31
2014	Less than 3 years in the federal public service	0	11	20	23	38	9	0	67	12	16
2014	3 to 10 years in the federal public service	6	24	34	27	7	1	1	34	30	145
2014	11 to 20 years in the federal public service	16	22	34	21	6	0	1	27	39	100
2014	More than 20 years in the federal public service	13	9	59	13	3	0	3	17	23	32

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	6	16	15	27	29	2	4	60	24	100
2020	3 to 10 years in the federal public service	16	22	28	22	10	1	1	33	39	188
2020	11 to 20 years in the federal public service	28	29	28	10	5	1	0	15	57	214
2020	More than 20 years in the federal public service	19	33	30	8	10	0	0	18	52	49
2019	Less than 3 years in the federal public service	2	12	29	28	22	2	5	54	15	121
2019	3 to 10 years in the federal public service	16	23	22	22	11	4	3	35	42	138
2019	11 to 20 years in the federal public service	20	26	33	12	7	1	1	19	47	194
2019	More than 20 years in the federal public service	17	24	35	10	10	2	2	21	43	41
2018	Less than 3 years in the federal public service	11	19	25	27	8	3	7	39	33	58
2018	3 to 10 years in the federal public service	25	28	27	13	6	0	1	20	53	101
2018	11 to 20 years in the federal public service	20	32	29	9	5	3	1	15	55	129
2018	More than 20 years in the federal public service	33	21	26	14	6	0	0	19	55	21
2017	Less than 3 years in the federal public service	7	14	24	27	16	2	10	49	24	45
2017	3 to 10 years in the federal public service	14	33	21	19	10	2	2	30	48	108
2017	11 to 20 years in the federal public service	32	19	30	10	3	0	6	14	54	119
2017	More than 20 years in the federal public service	23	15	29	15	7	4	6	25	43	31
2014	Less than 3 years in the federal public service	0	6	14	19	42	14	5	75	7	16
2014	3 to 10 years in the federal public service	12	21	31	23	10	1	2	34	35	147
2014	11 to 20 years in the federal public service	21	19	30	20	7	1	2	28	41	100
2014	More than 20 years in the federal public service	9	50	26	12	3	0	0	15	59	32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	6	7	17	27	29	9	5	65	15	100
2020	3 to 10 years in the federal public service	10	16	23	31	16	3	1	49	27	188
2020	11 to 20 years in the federal public service	9	18	36	24	8	4	1	34	29	212
2020	More than 20 years in the federal public service	2	10	37	33	12	6	0	47	14	49
2019	Less than 3 years in the federal public service	10	16	23	24	20	4	2	47	28	123
2019	3 to 10 years in the federal public service	14	22	25	23	8	4	4	34	39	138
2019	11 to 20 years in the federal public service	16	23	34	19	4	3	0	24	41	194
2019	More than 20 years in the federal public service	17	23	29	13	5	5	7	21	46	40
2018	Less than 3 years in the federal public service	36	18	18	13	3	6	5	19	61	56
2018	3 to 10 years in the federal public service	33	35	18	8	4	0	2	12	70	101
2018	11 to 20 years in the federal public service	26	31	27	8	3	2	3	12	60	129
2018	More than 20 years in the federal public service	43	34	18	0	5	0	0	5	77	21
2017	Less than 3 years in the federal public service	21	29	12	15	10	2	12	28	58	45
2017	3 to 10 years in the federal public service	27	24	25	11	10	2	1	21	52	107
2017	11 to 20 years in the federal public service	34	28	21	7	3	2	4	11	66	120
2017	More than 20 years in the federal public service	32	36	16	6	4	0	6	11	72	31
2014	Less than 3 years in the federal public service	0	6	0	24	51	14	5	93	7	16
2014	3 to 10 years in the federal public service	6	17	30	29	10	3	6	42	25	147
2014	11 to 20 years in the federal public service	9	23	34	16	15	1	3	32	33	100
2014	More than 20 years in the federal public service	15	19	37	25	3	0	0	28	35	32

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	3	13	26	22	27	5	4	54	17	99
2020	3 to 10 years in the federal public service	8	20	35	23	12	1	1	36	29	187
2020	11 to 20 years in the federal public service	13	21	39	20	5	1	1	25	35	211
2020	More than 20 years in the federal public service	15	12	44	16	12	0	0	29	27	49
2019	Less than 3 years in the federal public service	3	19	29	30	16	1	2	47	23	122
2019	3 to 10 years in the federal public service	12	20	31	22	9	3	3	33	34	138
2019	11 to 20 years in the federal public service	9	19	44	17	9	1	2	27	29	193
2019	More than 20 years in the federal public service	14	23	29	15	7	5	7	25	42	41
2018	Less than 3 years in the federal public service	9	19	38	18	8	6	2	28	31	57
2018	3 to 10 years in the federal public service	12	36	19	25	6	1	1	32	48	101
2018	11 to 20 years in the federal public service	14	28	36	13	5	2	2	19	44	130
2018	More than 20 years in the federal public service	13	19	50	13	5	0	0	19	32	21
2017	Less than 3 years in the federal public service	8	16	22	33	5	3	12	45	29	45
2017	3 to 10 years in the federal public service	9	21	39	20	6	3	2	27	32	108
2017	11 to 20 years in the federal public service	20	27	35	11	5	0	3	16	48	119
2017	More than 20 years in the federal public service	13	13	46	15	3	6	3	20	29	31
2014	Less than 3 years in the federal public service	0	10	26	14	32	19	0	57	12	16
2014	3 to 10 years in the federal public service	13	20	39	18	8	0	2	27	34	148
2014	11 to 20 years in the federal public service	20	18	38	15	8	1	0	23	39	100
2014	More than 20 years in the federal public service	19	22	31	22	3	4	0	26	42	32

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	2	11	29	31	25	0	2	57	13	100
2020	3 to 10 years in the federal public service	5	8	35	29	22	1	1	52	13	188
2020	11 to 20 years in the federal public service	4	8	31	37	19	0	0	56	12	212
2020	More than 20 years in the federal public service	2	13	21	32	28	2	2	63	15	49
2019	Less than 3 years in the federal public service	2	5	20	35	36	0	1	72	8	123
2019	3 to 10 years in the federal public service	5	9	20	35	28	2	1	65	14	137
2019	11 to 20 years in the federal public service	3	5	24	40	27	1	2	68	8	194
2019	More than 20 years in the federal public service	5	12	17	35	29	0	2	65	17	41

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	48	17	10	5	3	10	7	78	10	101
2020	3 to 10 years in the federal public service	37	28	14	4	4	8	5	76	9	187
2020	11 to 20 years in the federal public service	31	34	15	4	3	7	6	75	8	213
2020	More than 20 years in the federal public service	46	30	11	4	2	0	6	82	7	49
2019	Less than 3 years in the federal public service	40	28	11	4	2	6	7	79	7	123
2019	3 to 10 years in the federal public service	36	27	13	7	4	7	5	72	13	138
2019	11 to 20 years in the federal public service	33	32	16	6	5	4	4	71	12	193
2019	More than 20 years in the federal public service	34	25	12	12	7	5	5	65	22	41
2018	Less than 3 years in the federal public service	33	24	15	7	2	8	11	71	11	58
2018	3 to 10 years in the federal public service	24	33	14	11	8	6	4	64	20	101
2018	11 to 20 years in the federal public service	22	36	15	11	5	4	7	66	17	131
2018	More than 20 years in the federal public service	35	30	12	9	0	15	0	76	10	22
2017	Less than 3 years in the federal public service	47	14	10	7	8	6	7	71	17	44
2017	3 to 10 years in the federal public service	31	20	11	11	5	11	10	65	21	109
2017	11 to 20 years in the federal public service	28	33	19	9	4	3	4	65	14	120
2017	More than 20 years in the federal public service	25	35	23	4	4	3	7	67	8	31
2014	Less than 3 years in the federal public service	65	21	0	0	0	5	10	100	0	16
2014	3 to 10 years in the federal public service	33	27	14	14	4	4	5	65	19	148
2014	11 to 20 years in the federal public service	39	26	12	11	5	2	5	70	17	100
2014	More than 20 years in the federal public service	34	28	16	0	12	7	3	69	14	32

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	70	19	4	4	2	1	0	90	6	100
2020	3 to 10 years in the federal public service	60	23	6	6	4	1	1	84	10	187
2020	11 to 20 years in the federal public service	57	28	8	3	2	0	1	86	6	213
2020	More than 20 years in the federal public service	71	14	9	4	2	0	0	85	6	49
2019	Less than 3 years in the federal public service	57	29	9	4	0	2	0	87	4	123
2019	3 to 10 years in the federal public service	57	26	8	6	2	2	0	84	8	138
2019	11 to 20 years in the federal public service	56	27	6	5	5	1	0	83	11	192
2019	More than 20 years in the federal public service	45	30	7	10	7	0	0	75	17	41
2018	Less than 3 years in the federal public service	56	29	5	5	3	2	0	87	8	58
2018	3 to 10 years in the federal public service	48	29	7	9	7	0	0	77	16	100
2018	11 to 20 years in the federal public service	49	25	11	10	3	1	1	75	14	131
2018	More than 20 years in the federal public service	48	28	4	17	4	0	0	76	20	22
2017	Less than 3 years in the federal public service	66	21	3	4	6	0	0	87	10	45
2017	3 to 10 years in the federal public service	48	34	9	7	1	1	0	83	8	109
2017	11 to 20 years in the federal public service	43	38	10	6	2	1	0	82	8	120
2017	More than 20 years in the federal public service	44	40	9	4	4	0	0	84	7	31
2014	Less than 3 years in the federal public service	70	26	5	0	0	0	0	95	0	16
2014	3 to 10 years in the federal public service	40	34	9	10	4	1	2	77	14	148
2014	11 to 20 years in the federal public service	52	23	12	10	4	0	0	75	14	100
2014	More than 20 years in the federal public service	53	29	9	0	9	0	0	81	9	32

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	76	19	3	1	1	0	0	95	2	99
2020	3 to 10 years in the federal public service	67	24	5	2	2	0	1	92	3	186
2020	11 to 20 years in the federal public service	64	28	4	4	0	0	0	92	4	212
2020	More than 20 years in the federal public service	72	21	2	2	2	0	0	93	4	48
2019	Less than 3 years in the federal public service	66	28	2	4	1	0	0	93	5	123
2019	3 to 10 years in the federal public service	69	20	5	3	2	2	0	90	4	138
2019	11 to 20 years in the federal public service	60	27	5	4	3	0	0	88	7	192
2019	More than 20 years in the federal public service	48	32	10	10	0	0	0	80	10	41
2018	Less than 3 years in the federal public service	69	20	3	7	0	0	0	89	7	58
2018	3 to 10 years in the federal public service	50	35	6	5	4	0	0	85	9	100
2018	11 to 20 years in the federal public service	54	31	7	6	2	0	0	85	8	129
2018	More than 20 years in the federal public service	48	40	0	8	4	0	0	88	12	22
2017	Less than 3 years in the federal public service	76	13	2	4	6	0	0	89	10	45
2017	3 to 10 years in the federal public service	48	36	8	5	3	0	0	85	7	109
2017	11 to 20 years in the federal public service	42	43	5	10	0	0	0	85	10	120
2017	More than 20 years in the federal public service	44	48	4	4	0	0	0	93	4	31
2014	Less than 3 years in the federal public service	79	21	0	0	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	46	39	7	5	2	0	1	86	7	149
2014	11 to 20 years in the federal public service	53	29	10	7	1	0	0	82	8	100
2014	More than 20 years in the federal public service	56	29	6	3	6	0	0	84	10	32

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	63	30	4	1	1	1	0	94	2	100
2020	3 to 10 years in the federal public service	60	29	5	4	3	0	0	88	7	186
2020	11 to 20 years in the federal public service	55	35	7	2	0	1	0	91	2	207
2020	More than 20 years in the federal public service	70	19	4	0	7	0	0	89	7	49
2019	Less than 3 years in the federal public service	55	37	4	2	0	1	1	94	2	123
2019	3 to 10 years in the federal public service	59	27	4	4	4	1	1	87	8	138
2019	11 to 20 years in the federal public service	52	34	6	4	3	0	0	87	7	192
2019	More than 20 years in the federal public service	48	27	12	10	0	3	0	78	10	41
2018	Less than 3 years in the federal public service	65	17	5	8	3	2	0	83	12	58
2018	3 to 10 years in the federal public service	44	40	9	4	4	0	0	84	8	101
2018	11 to 20 years in the federal public service	43	40	9	6	2	1	0	84	8	131
2018	More than 20 years in the federal public service	43	30	14	4	9	0	0	73	13	21

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	59	20	6	3	2	6	4	88	6	101
2020	3 to 10 years in the federal public service	52	24	6	4	4	6	4	85	8	188
2020	11 to 20 years in the federal public service	61	22	10	1	1	5	1	88	2	213
2020	More than 20 years in the federal public service	56	16	19	0	5	2	2	76	5	49

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	55	21	13	5	1	1	5	80	6	101
2020	3 to 10 years in the federal public service	53	28	14	2	1	0	2	83	3	188
2020	11 to 20 years in the federal public service	64	26	7	1	1	1	0	91	2	212
2020	More than 20 years in the federal public service	62	17	13	4	0	0	4	82	4	48
2019	Less than 3 years in the federal public service	58	23	10	3	1	2	3	86	4	123
2019	3 to 10 years in the federal public service	62	20	14	1	0	1	1	85	1	138
2019	11 to 20 years in the federal public service	65	23	8	2	2	1	0	89	3	194
2019	More than 20 years in the federal public service	55	15	18	5	2	3	2	74	8	41

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	53	32	10	2	3	0	0	85	5	101
2020	3 to 10 years in the federal public service	51	33	10	4	2	0	0	84	6	188
2020	11 to 20 years in the federal public service	50	33	9	5	2	0	0	83	8	212
2020	More than 20 years in the federal public service	48	31	12	4	4	0	0	79	9	48
2019	Less than 3 years in the federal public service	57	25	5	10	2	1	1	84	11	123
2019	3 to 10 years in the federal public service	53	33	9	2	1	2	1	88	3	138
2019	11 to 20 years in the federal public service	45	30	8	9	5	2	1	77	14	194
2019	More than 20 years in the federal public service	43	22	10	13	9	2	0	67	23	41
2018	Less than 3 years in the federal public service	48	24	13	8	7	0	0	72	15	58
2018	3 to 10 years in the federal public service	44	29	11	11	6	0	0	73	16	102
2018	11 to 20 years in the federal public service	38	34	11	9	5	2	1	74	15	130
2018	More than 20 years in the federal public service	23	26	9	23	19	0	0	49	42	22
2017	Less than 3 years in the federal public service	72	17	2	2	8	0	0	89	9	45
2017	3 to 10 years in the federal public service	33	45	11	4	6	1	0	79	10	109
2017	11 to 20 years in the federal public service	32	37	9	13	6	1	1	71	19	120
2017	More than 20 years in the federal public service	32	42	16	6	4	0	0	74	10	31
2014	Less than 3 years in the federal public service	75	19	6	0	0	0	0	94	0	16
2014	3 to 10 years in the federal public service	36	45	9	5	3	2	0	83	8	149
2014	11 to 20 years in the federal public service	38	32	17	8	3	1	1	71	11	100
2014	More than 20 years in the federal public service	49	23	6	16	6	0	0	72	22	32

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	62	20	8	4	3	2	1	84	7	101
2020	3 to 10 years in the federal public service	63	19	11	3	3	1	1	83	6	188
2020	11 to 20 years in the federal public service	51	30	8	5	1	3	1	84	7	213
2020	More than 20 years in the federal public service	48	18	17	8	5	0	4	70	13	48

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	59	27	7	4	2	0	0	86	6	99
2020	3 to 10 years in the federal public service	55	29	8	5	2	1	1	85	7	188
2020	11 to 20 years in the federal public service	54	36	5	3	1	0	0	91	4	213
2020	More than 20 years in the federal public service	48	29	8	13	2	0	0	77	15	48
2019	Less than 3 years in the federal public service	64	20	10	3	1	2	1	86	4	122
2019	3 to 10 years in the federal public service	59	25	9	3	1	2	1	86	4	138
2019	11 to 20 years in the federal public service	51	29	7	8	5	1	0	80	13	194
2019	More than 20 years in the federal public service	46	19	10	12	12	0	0	65	25	41
2018	Less than 3 years in the federal public service	49	37	4	7	2	0	2	88	9	57
2018	3 to 10 years in the federal public service	45	27	16	5	7	1	0	72	12	102
2018	11 to 20 years in the federal public service	47	30	7	8	5	2	1	79	14	129
2018	More than 20 years in the federal public service	27	36	9	19	9	0	0	64	27	22
2017	Less than 3 years in the federal public service	76	10	3	5	6	0	0	86	11	45
2017	3 to 10 years in the federal public service	49	34	8	4	4	1	0	84	7	108
2017	11 to 20 years in the federal public service	41	34	9	10	5	0	1	76	15	120
2017	More than 20 years in the federal public service	42	39	12	3	4	0	0	81	7	31
2014	Less than 3 years in the federal public service	89	11	0	0	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	48	30	11	3	4	3	1	81	8	149
2014	11 to 20 years in the federal public service	49	30	10	9	3	0	0	79	12	100
2014	More than 20 years in the federal public service	43	31	6	10	10	0	0	75	19	32

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	32	68	101
2020	3 to 10 years in the federal public service	30	70	186
2020	11 to 20 years in the federal public service	48	52	213
2020	More than 20 years in the federal public service	35	65	49

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	52	15	5	1	0	7	20	92	1	101
2020	3 to 10 years in the federal public service	51	20	9	3	1	3	13	85	5	188
2020	11 to 20 years in the federal public service	56	24	8	1	2	3	6	88	4	214
2020	More than 20 years in the federal public service	44	29	10	4	0	2	10	83	5	49

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	65	24	4	2	4	0	1	90	6	101
2020	3 to 10 years in the federal public service	56	27	9	5	2	0	1	84	7	188
2020	11 to 20 years in the federal public service	59	30	5	4	2	0	0	90	6	214
2020	More than 20 years in the federal public service	59	20	15	4	2	0	0	79	7	49
2019	Less than 3 years in the federal public service	60	26	7	3	2	1	1	88	5	123
2019	3 to 10 years in the federal public service	61	28	6	2	2	2	0	90	4	138
2019	11 to 20 years in the federal public service	54	26	10	6	4	0	0	80	10	193
2019	More than 20 years in the federal public service	45	22	15	10	7	0	0	68	17	41
2018	Less than 3 years in the federal public service	60	24	0	3	11	2	0	85	15	58
2018	3 to 10 years in the federal public service	51	27	8	6	7	1	0	79	13	102
2018	11 to 20 years in the federal public service	47	25	12	6	7	1	2	74	14	130
2018	More than 20 years in the federal public service	33	29	9	20	9	0	0	62	29	22
2017	Less than 3 years in the federal public service	76	10	7	3	4	0	0	86	7	45
2017	3 to 10 years in the federal public service	60	21	10	4	4	1	0	82	8	109
2017	11 to 20 years in the federal public service	42	29	11	10	7	0	1	73	17	120
2017	More than 20 years in the federal public service	48	31	11	7	3	0	0	79	10	31
2014	Less than 3 years in the federal public service	84	5	11	0	0	0	0	89	0	16
2014	3 to 10 years in the federal public service	47	35	9	5	3	1	0	83	8	149
2014	11 to 20 years in the federal public service	51	27	13	4	4	0	1	79	8	100
2014	More than 20 years in the federal public service	56	19	6	6	13	0	0	75	19	32

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	63	23	4	2	0	8	0	93	2	101
2020	3 to 10 years in the federal public service	44	32	9	5	1	9	0	83	6	188
2020	11 to 20 years in the federal public service	28	39	17	6	4	5	1	71	11	214
2020	More than 20 years in the federal public service	36	32	25	2	0	4	0	72	2	49
2019	Less than 3 years in the federal public service	55	33	7	2	1	1	1	90	2	123
2019	3 to 10 years in the federal public service	41	36	8	4	2	10	0	85	7	138
2019	11 to 20 years in the federal public service	32	39	12	10	4	3	0	74	14	192
2019	More than 20 years in the federal public service	34	35	20	5	2	3	0	71	8	40
2018	Less than 3 years in the federal public service	50	29	8	4	2	7	0	85	6	57
2018	3 to 10 years in the federal public service	31	32	18	10	5	5	0	66	16	102
2018	11 to 20 years in the federal public service	29	35	16	14	2	4	0	67	16	130
2018	More than 20 years in the federal public service	30	40	11	5	5	9	0	78	10	21
2017	Less than 3 years in the federal public service	55	28	9	4	2	2	0	85	5	45
2017	3 to 10 years in the federal public service	28	41	12	11	5	3	0	71	16	109
2017	11 to 20 years in the federal public service	25	32	21	11	8	3	1	59	20	120
2017	More than 20 years in the federal public service	25	51	12	3	3	6	0	80	7	31
2014	Less than 3 years in the federal public service	61	24	11	0	0	5	0	89	0	16
2014	3 to 10 years in the federal public service	23	41	16	8	4	7	1	70	13	149
2014	11 to 20 years in the federal public service	25	38	14	11	6	6	0	67	18	100
2014	More than 20 years in the federal public service	28	43	6	6	9	7	0	77	17	32

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	56	33	5	4	0	2	0	91	4	101
2020	3 to 10 years in the federal public service	40	35	14	6	2	3	0	77	9	188
2020	11 to 20 years in the federal public service	25	38	17	12	5	2	0	65	17	214
2020	More than 20 years in the federal public service	34	32	25	6	2	0	0	67	8	49
2019	Less than 3 years in the federal public service	55	33	5	5	0	1	0	90	5	123
2019	3 to 10 years in the federal public service	35	39	9	7	7	4	0	77	14	137
2019	11 to 20 years in the federal public service	29	42	12	11	4	2	0	73	16	192
2019	More than 20 years in the federal public service	32	30	26	10	2	0	0	61	13	40
2018	Less than 3 years in the federal public service	45	26	20	2	5	2	0	73	7	57
2018	3 to 10 years in the federal public service	26	28	18	21	6	2	0	55	27	102
2018	11 to 20 years in the federal public service	27	32	19	16	4	2	0	60	21	130
2018	More than 20 years in the federal public service	36	36	10	9	9	0	0	72	18	21
2017	Less than 3 years in the federal public service	50	29	11	7	3	0	0	79	10	45
2017	3 to 10 years in the federal public service	25	39	15	13	7	1	0	65	21	109
2017	11 to 20 years in the federal public service	24	24	22	15	12	1	1	49	28	120
2017	More than 20 years in the federal public service	15	55	6	10	6	7	0	76	18	31
2014	Less than 3 years in the federal public service	54	35	11	0	0	0	0	89	0	15
2014	3 to 10 years in the federal public service	23	38	20	11	6	1	1	63	17	149
2014	11 to 20 years in the federal public service	21	37	21	13	6	3	0	60	19	100
2014	More than 20 years in the federal public service	31	47	6	10	6	0	0	78	16	32

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	47	36	11	1	2	4	0	86	3	99
2020	3 to 10 years in the federal public service	29	40	14	11	4	2	1	70	15	187
2020	11 to 20 years in the federal public service	20	30	21	18	6	5	0	53	25	212
2020	More than 20 years in the federal public service	18	39	30	9	2	2	0	58	11	49
2019	Less than 3 years in the federal public service	44	33	11	7	2	3	0	79	10	123
2019	3 to 10 years in the federal public service	30	36	12	12	6	5	0	69	19	136
2019	11 to 20 years in the federal public service	22	39	18	14	4	4	0	63	18	193
2019	More than 20 years in the federal public service	20	31	31	5	8	5	0	54	14	39
2018	Less than 3 years in the federal public service	38	26	21	5	4	5	0	68	10	57
2018	3 to 10 years in the federal public service	16	24	26	22	8	3	0	42	32	101
2018	11 to 20 years in the federal public service	18	34	22	16	9	2	0	53	25	128
2018	More than 20 years in the federal public service	20	43	14	13	9	0	0	64	22	21
2017	Less than 3 years in the federal public service	45	31	17	3	3	0	0	76	7	45
2017	3 to 10 years in the federal public service	21	32	19	20	6	2	0	54	27	109
2017	11 to 20 years in the federal public service	12	29	25	17	14	2	1	42	32	120
2017	More than 20 years in the federal public service	10	57	19	7	3	4	0	70	10	31
2014	Less than 3 years in the federal public service	51	38	11	0	0	0	0	89	0	16
2014	3 to 10 years in the federal public service	14	44	19	14	7	3	1	60	21	149
2014	11 to 20 years in the federal public service	15	35	19	21	6	4	0	52	28	100
2014	More than 20 years in the federal public service	22	53	7	10	9	0	0	74	19	32

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	46	34	5	10	3	2	0	81	13	101
2020	3 to 10 years in the federal public service	26	43	11	13	5	2	0	70	19	187
2020	11 to 20 years in the federal public service	22	42	16	14	5	1	0	64	19	214
2020	More than 20 years in the federal public service	20	50	12	15	2	0	0	70	17	49
2019	Less than 3 years in the federal public service	38	36	11	6	4	4	0	77	11	123
2019	3 to 10 years in the federal public service	25	39	15	14	5	2	0	65	20	137
2019	11 to 20 years in the federal public service	24	45	13	9	8	2	0	69	17	193
2019	More than 20 years in the federal public service	17	42	15	20	2	2	0	61	23	40
2018	Less than 3 years in the federal public service	22	49	14	12	3	0	0	71	15	57
2018	3 to 10 years in the federal public service	15	35	16	19	12	2	0	52	32	102
2018	11 to 20 years in the federal public service	18	37	16	21	7	1	0	56	28	130
2018	More than 20 years in the federal public service	27	42	0	13	18	0	0	69	31	21
2017	Less than 3 years in the federal public service	44	33	14	7	3	0	0	77	10	45
2017	3 to 10 years in the federal public service	25	36	22	12	4	1	0	62	16	109
2017	11 to 20 years in the federal public service	15	43	21	12	7	1	1	59	20	120
2017	More than 20 years in the federal public service	19	48	13	10	3	7	0	73	14	31
2014	Less than 3 years in the federal public service	55	29	5	6	0	5	0	89	6	16
2014	3 to 10 years in the federal public service	15	37	17	18	9	3	1	55	27	148
2014	11 to 20 years in the federal public service	21	28	23	19	7	3	0	50	26	100
2014	More than 20 years in the federal public service	25	34	16	19	6	0	0	59	25	32

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	43	35	15	3	0	4	0	81	3	101
2020	3 to 10 years in the federal public service	43	35	14	2	2	3	1	81	4	188
2020	11 to 20 years in the federal public service	42	29	16	9	3	0	0	72	12	214
2020	More than 20 years in the federal public service	40	37	19	2	2	0	0	77	4	49
2019	Less than 3 years in the federal public service	48	28	15	7	1	2	0	77	8	123
2019	3 to 10 years in the federal public service	53	25	11	3	2	6	1	83	5	137
2019	11 to 20 years in the federal public service	48	31	15	4	1	2	0	80	5	194
2019	More than 20 years in the federal public service	43	39	8	0	0	10	0	91	0	41

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	44	46	4	5	0	1	0	91	5	101
2020	3 to 10 years in the federal public service	33	42	17	6	3	0	0	74	9	188
2020	11 to 20 years in the federal public service	28	41	15	10	5	1	0	70	15	214
2020	More than 20 years in the federal public service	22	51	19	6	0	2	0	75	6	49
2019	Less than 3 years in the federal public service	38	39	17	5	0	1	0	78	5	123
2019	3 to 10 years in the federal public service	32	47	9	7	3	1	1	81	11	138
2019	11 to 20 years in the federal public service	32	43	11	10	3	1	0	76	13	194
2019	More than 20 years in the federal public service	22	48	18	5	2	5	0	74	8	41
2018	Less than 3 years in the federal public service	37	41	6	13	2	0	0	79	15	58
2018	3 to 10 years in the federal public service	23	48	16	11	2	1	0	71	13	102
2018	11 to 20 years in the federal public service	29	45	14	11	1	1	0	74	12	128
2018	More than 20 years in the federal public service	33	41	17	4	0	5	0	78	4	22
2017	Less than 3 years in the federal public service	43	51	5	0	0	0	0	95	0	45
2017	3 to 10 years in the federal public service	30	46	13	9	1	1	0	77	10	108
2017	11 to 20 years in the federal public service	26	47	12	11	3	1	1	75	13	120
2017	More than 20 years in the federal public service	38	39	16	3	3	0	0	77	7	31
2014	Less than 3 years in the federal public service	70	24	0	6	0	0	0	94	6	16
2014	3 to 10 years in the federal public service	29	45	13	8	1	2	1	76	10	149
2014	11 to 20 years in the federal public service	24	43	18	8	4	3	0	69	12	100
2014	More than 20 years in the federal public service	31	43	7	9	10	0	0	74	19	32

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	40	39	6	5	3	5	2	84	9	100
2020	3 to 10 years in the federal public service	22	41	14	16	4	3	1	65	21	188
2020	11 to 20 years in the federal public service	13	41	20	17	7	3	0	55	24	214
2020	More than 20 years in the federal public service	23	29	24	19	4	0	0	53	23	47
2019	Less than 3 years in the federal public service	29	37	18	7	2	5	1	70	10	122
2019	3 to 10 years in the federal public service	19	40	17	18	4	2	0	60	22	138
2019	11 to 20 years in the federal public service	15	39	20	18	7	1	0	55	25	190
2019	More than 20 years in the federal public service	17	26	30	17	5	5	0	45	23	41

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	44	25	11	7	4	7	2	76	12	101
2020	3 to 10 years in the federal public service	32	32	16	8	6	3	3	68	15	187
2020	11 to 20 years in the federal public service	32	36	15	8	5	2	2	72	13	214
2020	More than 20 years in the federal public service	32	32	19	13	4	0	0	64	17	49
2019	Less than 3 years in the federal public service	32	35	12	9	6	5	2	71	16	123
2019	3 to 10 years in the federal public service	33	34	14	10	4	4	2	71	14	138
2019	11 to 20 years in the federal public service	36	31	16	11	3	3	1	69	15	193
2019	More than 20 years in the federal public service	41	35	10	7	3	3	2	79	11	41
2018	Less than 3 years in the federal public service	36	31	8	17	5	2	0	68	23	58
2018	3 to 10 years in the federal public service	15	47	12	15	6	2	2	65	22	102
2018	11 to 20 years in the federal public service	29	27	13	21	5	4	1	59	27	130
2018	More than 20 years in the federal public service	39	28	0	24	4	4	0	71	29	22
2017	Less than 3 years in the federal public service	52	25	7	9	2	2	4	81	12	45
2017	3 to 10 years in the federal public service	27	35	10	17	5	4	1	66	24	109
2017	11 to 20 years in the federal public service	25	31	14	17	9	2	2	59	27	120
2017	More than 20 years in the federal public service	35	42	10	10	0	0	3	79	10	31
2014	Less than 3 years in the federal public service	61	28	5	6	0	0	0	89	6	16
2014	3 to 10 years in the federal public service	30	40	12	8	5	2	2	74	14	149
2014	11 to 20 years in the federal public service	42	34	7	5	7	6	0	80	13	100
2014	More than 20 years in the federal public service	43	38	13	0	6	0	0	81	6	32

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	51	34	11	2	1	1	0	86	3	101
2020	3 to 10 years in the federal public service	34	38	20	3	3	2	0	73	6	188
2020	11 to 20 years in the federal public service	28	37	24	7	2	2	0	66	9	210
2020	More than 20 years in the federal public service	34	29	20	15	2	0	0	62	17	49
2019	Less than 3 years in the federal public service	42	32	17	7	0	2	0	75	7	122
2019	3 to 10 years in the federal public service	30	36	23	5	2	4	0	68	8	137
2019	11 to 20 years in the federal public service	30	36	21	7	3	2	0	68	10	193
2019	More than 20 years in the federal public service	24	37	23	7	7	0	2	62	15	41
2018	Less than 3 years in the federal public service	31	36	25	6	2	0	0	66	9	56
2018	3 to 10 years in the federal public service	21	37	24	11	4	3	0	60	15	102
2018	11 to 20 years in the federal public service	20	39	27	10	1	2	0	60	12	127
2018	More than 20 years in the federal public service	43	23	14	15	4	0	0	66	20	21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	42	21	12	6	2	14	3	76	10	101
2020	3 to 10 years in the federal public service	23	22	18	9	7	18	2	57	20	188
2020	11 to 20 years in the federal public service	12	28	17	10	10	19	3	52	26	214
2020	More than 20 years in the federal public service	17	16	30	16	6	8	6	39	26	49
2019	Less than 3 years in the federal public service	35	21	16	10	2	12	3	67	14	123
2019	3 to 10 years in the federal public service	18	27	17	11	8	17	2	55	24	138
2019	11 to 20 years in the federal public service	18	22	18	10	13	12	8	50	28	193
2019	More than 20 years in the federal public service	17	17	17	16	19	5	9	40	40	41
2018	Less than 3 years in the federal public service	19	27	16	12	2	17	7	61	18	57
2018	3 to 10 years in the federal public service	15	24	21	14	12	10	4	45	30	102
2018	11 to 20 years in the federal public service	11	20	26	15	16	11	2	35	35	130
2018	More than 20 years in the federal public service	28	14	4	25	12	17	0	51	45	22
2017	Less than 3 years in the federal public service	34	24	10	2	9	15	6	73	14	45
2017	3 to 10 years in the federal public service	14	16	16	18	12	16	7	39	40	109
2017	11 to 20 years in the federal public service	12	13	26	9	19	15	6	32	36	120
2017	More than 20 years in the federal public service	13	28	9	20	10	13	6	52	37	31
2014	Less than 3 years in the federal public service	52	14	15	0	0	14	5	82	0	16
2014	3 to 10 years in the federal public service	8	22	15	21	14	16	4	38	43	149
2014	11 to 20 years in the federal public service	12	17	20	13	16	19	3	37	38	100
2014	More than 20 years in the federal public service	16	28	9	18	13	9	6	52	37	32

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	49	28	10	2	5	4	1	82	8	101
2020	3 to 10 years in the federal public service	32	34	18	9	4	3	0	68	14	188
2020	11 to 20 years in the federal public service	18	44	15	14	4	4	0	65	19	212
2020	More than 20 years in the federal public service	30	35	16	11	4	4	0	67	16	49
2019	Less than 3 years in the federal public service	42	28	17	7	2	4	1	73	10	122
2019	3 to 10 years in the federal public service	28	36	20	11	3	2	0	66	14	138
2019	11 to 20 years in the federal public service	27	40	14	13	5	1	0	67	18	193
2019	More than 20 years in the federal public service	28	35	12	7	12	3	2	66	21	41
2018	Less than 3 years in the federal public service	23	36	14	16	7	5	0	62	24	58
2018	3 to 10 years in the federal public service	22	23	25	17	11	2	0	46	29	100
2018	11 to 20 years in the federal public service	21	30	23	15	8	3	0	53	23	129
2018	More than 20 years in the federal public service	25	16	8	33	13	5	0	44	48	22
2017	Less than 3 years in the federal public service	56	19	8	7	7	3	0	77	14	45
2017	3 to 10 years in the federal public service	28	33	14	12	7	6	0	65	21	108
2017	11 to 20 years in the federal public service	21	36	16	13	9	4	0	60	23	120
2017	More than 20 years in the federal public service	25	42	17	6	7	3	0	69	14	31
2014	Less than 3 years in the federal public service	45	44	0	0	0	5	5	100	0	16
2014	3 to 10 years in the federal public service	26	41	17	8	7	2	0	68	15	149
2014	11 to 20 years in the federal public service	35	29	23	11	2	1	0	64	13	100
2014	More than 20 years in the federal public service	49	26	13	3	6	3	0	78	10	32

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	41	32	7	7	6	4	3	78	14	100
2020	3 to 10 years in the federal public service	30	31	15	11	8	5	0	64	20	188
2020	11 to 20 years in the federal public service	18	25	22	19	10	3	5	46	30	213
2020	More than 20 years in the federal public service	19	23	10	21	18	0	10	46	43	49
2019	Less than 3 years in the federal public service	41	27	10	12	4	6	1	73	17	123
2019	3 to 10 years in the federal public service	35	30	12	7	11	5	0	68	19	137
2019	11 to 20 years in the federal public service	21	31	13	16	12	3	4	56	30	194
2019	More than 20 years in the federal public service	16	22	15	20	17	3	7	43	41	41
2018	Less than 3 years in the federal public service	29	34	10	14	5	3	5	68	20	58
2018	3 to 10 years in the federal public service	19	25	16	22	18	0	0	44	40	102
2018	11 to 20 years in the federal public service	17	28	17	19	15	3	2	48	35	130
2018	More than 20 years in the federal public service	25	18	8	22	27	0	0	43	49	22
2017	Less than 3 years in the federal public service	48	21	5	10	8	8	0	75	20	45
2017	3 to 10 years in the federal public service	16	27	16	14	19	7	0	47	36	109
2017	11 to 20 years in the federal public service	15	29	11	17	22	4	2	47	41	120
2017	More than 20 years in the federal public service	13	19	26	19	20	0	3	33	40	31
2014	Less than 3 years in the federal public service	59	15	5	11	0	5	5	83	12	16
2014	3 to 10 years in the federal public service	18	24	16	23	14	3	1	44	39	149
2014	11 to 20 years in the federal public service	17	27	17	21	15	2	2	46	37	100
2014	More than 20 years in the federal public service	16	15	19	22	22	0	7	33	47	32

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	55	27	4	5	2	2	5	88	7	100
2020	3 to 10 years in the federal public service	49	24	13	8	3	1	2	75	11	188
2020	11 to 20 years in the federal public service	39	20	19	12	9	0	2	60	21	214
2020	More than 20 years in the federal public service	48	21	20	4	0	0	6	74	5	49
2019	Less than 3 years in the federal public service	58	21	13	1	2	1	5	84	3	123
2019	3 to 10 years in the federal public service	47	31	10	5	4	2	1	80	10	138
2019	11 to 20 years in the federal public service	43	21	17	12	5	1	1	65	17	194
2019	More than 20 years in the federal public service	56	19	10	7	5	0	3	77	12	41

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	55	22	13	1	3	1	5	82	4	101
2020	3 to 10 years in the federal public service	53	27	12	4	1	1	2	82	5	187
2020	11 to 20 years in the federal public service	43	26	16	7	5	0	3	71	12	214
2020	More than 20 years in the federal public service	63	17	8	6	2	0	4	83	8	49
2019	Less than 3 years in the federal public service	45	28	15	4	0	2	6	79	4	123
2019	3 to 10 years in the federal public service	46	27	13	10	1	2	1	76	11	138
2019	11 to 20 years in the federal public service	58	19	12	4	3	1	2	80	7	193
2019	More than 20 years in the federal public service	63	25	10	0	0	2	0	90	0	41

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	86	3	1	1	0	2	7	98	1	100
2020	3 to 10 years in the federal public service	81	8	3	2	2	2	3	93	4	187
2020	11 to 20 years in the federal public service	76	8	6	1	1	4	3	90	3	214
2020	More than 20 years in the federal public service	75	8	9	2	0	2	4	89	2	49
2019	Less than 3 years in the federal public service	87	4	2	2	0	2	3	96	2	122
2019	3 to 10 years in the federal public service	84	5	3	1	3	2	2	93	4	138
2019	11 to 20 years in the federal public service	79	6	4	1	3	3	3	91	5	193
2019	More than 20 years in the federal public service	73	8	7	3	2	5	3	87	5	41

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	75	10	1	1	0	1	11	98	1	99
2020	3 to 10 years in the federal public service	79	12	2	3	0	1	4	95	3	188
2020	11 to 20 years in the federal public service	79	8	3	1	1	0	6	93	3	214
2020	More than 20 years in the federal public service	71	2	6	2	2	2	15	88	5	49
2019	Less than 3 years in the federal public service	84	4	3	1	0	3	5	96	1	121
2019	3 to 10 years in the federal public service	83	6	3	1	1	1	5	95	2	138
2019	11 to 20 years in the federal public service	84	5	2	2	1	2	4	95	3	192
2019	More than 20 years in the federal public service	73	3	7	2	5	0	10	84	8	41

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	40	43	11	5	0	1	0	83	5	101
2020	3 to 10 years in the federal public service	27	45	12	9	3	4	0	75	12	188
2020	11 to 20 years in the federal public service	30	44	15	9	1	1	0	75	10	212
2020	More than 20 years in the federal public service	34	45	8	11	0	2	0	81	11	49
2019	Less than 3 years in the federal public service	32	43	14	5	2	3	1	79	7	122
2019	3 to 10 years in the federal public service	23	49	15	7	3	2	0	74	11	138
2019	11 to 20 years in the federal public service	30	43	14	7	3	3	0	75	11	193
2019	More than 20 years in the federal public service	26	34	18	15	0	7	0	65	16	41
2018	Less than 3 years in the federal public service	20	46	22	5	2	5	2	70	7	58
2018	3 to 10 years in the federal public service	16	40	25	12	7	1	0	56	19	102
2018	11 to 20 years in the federal public service	27	39	19	8	5	1	0	67	14	130
2018	More than 20 years in the federal public service	30	31	16	14	4	5	0	65	19	22
2017	Less than 3 years in the federal public service	51	21	18	5	2	3	0	75	7	45
2017	3 to 10 years in the federal public service	21	47	19	9	3	2	0	69	12	109
2017	11 to 20 years in the federal public service	20	41	17	13	7	2	0	62	20	120
2017	More than 20 years in the federal public service	19	49	17	8	7	0	0	68	15	30

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	53	37	4	5	1	0	0	90	6	100
2020	3 to 10 years in the federal public service	42	34	14	7	2	2	0	77	9	188
2020	11 to 20 years in the federal public service	37	41	14	6	0	2	0	79	7	212
2020	More than 20 years in the federal public service	43	40	10	6	0	0	0	83	6	48
2019	Less than 3 years in the federal public service	45	43	9	2	0	2	0	89	2	122
2019	3 to 10 years in the federal public service	37	43	7	7	2	3	0	83	10	138
2019	11 to 20 years in the federal public service	35	39	12	7	4	2	0	76	12	193
2019	More than 20 years in the federal public service	36	32	18	5	5	5	0	72	10	41
2018	Less than 3 years in the federal public service	57	35	5	0	2	2	0	93	2	58
2018	3 to 10 years in the federal public service	33	40	16	6	2	3	0	75	9	102
2018	11 to 20 years in the federal public service	33	45	12	7	2	2	0	79	8	130
2018	More than 20 years in the federal public service	48	39	4	9	0	0	0	87	9	22
2017	Less than 3 years in the federal public service	75	21	0	3	0	0	0	97	3	45
2017	3 to 10 years in the federal public service	42	41	8	5	1	4	0	85	6	108
2017	11 to 20 years in the federal public service	36	40	11	7	3	2	1	79	10	120
2017	More than 20 years in the federal public service	38	45	10	3	0	3	0	86	3	31
2014	Less than 3 years in the federal public service	79	10	6	0	0	5	0	94	0	16
2014	3 to 10 years in the federal public service	49	32	11	3	3	1	1	82	6	149
2014	11 to 20 years in the federal public service	46	30	12	6	3	3	0	78	9	100
2014	More than 20 years in the federal public service	53	26	13	3	6	0	0	78	9	32

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	53	30	10	1	1	5	0	87

2020 Public Service Employee Survey Results for Infrastructure Canada by Question 108. In total, how many years have you been working in the federal public service?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.