2020 Public Service Employee Survey Results for Infrastructure Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 35 2 4 2 0 0 92 6 477
2020 Term 35 44 4 17 0 0 0 79 17 29
2020 Casual 43 41 0 10 5 0 0 85 15 20
2020 Student 84 12 0 0 4 0 0 96 4 25

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 15 2 2 1 1 0 95 3 477
2020 Term 79 21 0 0 0 0 0 100 0 28
2020 Casual 79 10 0 5 5 0 0 90 10 20
2020 Student 96 0 0 0 0 4 0 100 0 25
2017 Indeterminate (permanent) 76 18 3 2 0 0 1 94 2 271
2017 Term 78 11 11 0 0 0 0 89 0 18
2017 Student 78 22 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 72 20 5 2 2 0 0 92 3 282
2014 Term 70 30 0 0 0 0 0 100 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 40 7 9 2 0 0 82 10 480
2020 Term 39 31 7 14 7 0 0 71 22 28
2020 Casual 34 56 5 0 5 0 0 90 5 20
2020 Student 56 36 4 0 4 0 0 92 4 25
2019 Indeterminate (permanent) 41 31 6 14 8 0 0 72 22 427
2019 Term 37 47 0 16 0 0 0 84 16 19
2019 Casual 47 43 4 7 0 0 0 90 7 30
2019 Student 48 33 10 10 0 0 0 81 10 21
2017 Indeterminate (permanent) 44 33 6 12 5 0 0 77 17 271
2017 Term 67 17 16 0 0 0 0 84 0 18
2017 Student 65 13 9 3 9 0 0 78 13 12
2014 Indeterminate (permanent) 54 28 6 7 3 0 0 83 11 281
2014 Term 70 30 0 0 0 0 0 100 0 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 40 13 9 2 0 1 76 11 479
2020 Term 28 41 18 11 0 0 3 71 11 29
2020 Casual 39 26 15 10 5 0 5 68 16 20
2020 Student 63 29 0 4 0 0 4 96 4 24
2019 Indeterminate (permanent) 34 37 12 13 3 0 0 72 16 430
2019 Term 31 43 15 11 0 0 0 74 11 19
2019 Casual 30 54 7 7 0 0 3 86 7 30
2019 Student 43 43 10 5 0 0 0 86 5 21
2018 Indeterminate (permanent) 23 45 12 15 4 1 0 69 19 286
2018 Term 18 50 13 19 0 0 0 68 19 16
2017 Indeterminate (permanent) 31 36 14 14 5 0 1 67 18 271
2017 Term 67 16 5 0 11 0 0 83 11 18
2017 Student 37 22 9 19 13 0 0 59 31 12
2014 Indeterminate (permanent) 38 39 11 8 3 1 1 78 11 282
2014 Term 20 70 10 0 0 0 0 90 0 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 33 9 4 1 0 0 86 5 472
2020 Term 62 31 0 0 0 0 7 100 0 29
2020 Casual 49 32 10 0 10 0 0 80 10 20
2020 Student 80 16 0 0 0 0 4 100 0 25
2019 Indeterminate (permanent) 54 33 7 5 1 0 0 87 6 430
2019 Term 57 27 0 16 0 0 0 84 16 19
2019 Casual 65 25 7 0 0 0 4 93 0 30
2019 Student 62 19 10 10 0 0 0 81 10 21
2017 Indeterminate (permanent) 48 36 9 5 1 0 1 85 6 271
2017 Term 54 22 12 11 0 0 0 77 11 17
2017 Student 84 13 0 3 0 0 0 97 3 12
2014 Indeterminate (permanent) 52 35 6 5 1 0 0 88 6 282
2014 Term 50 30 20 0 0 0 0 80 0 10

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 34 10 15 7 0 0 68 22 478
2020 Term 49 34 10 0 4 0 3 86 4 29
2020 Casual 51 28 0 5 11 0 5 83 17 19
2020 Student 68 16 8 4 0 0 4 88 4 25
2019 Indeterminate (permanent) 42 28 11 13 6 1 0 70 18 431
2019 Term 47 42 0 11 0 0 0 89 11 19
2019 Casual 66 17 14 0 0 0 3 85 0 30
2019 Student 71 19 5 0 5 0 0 90 5 21
2018 Indeterminate (permanent) 35 34 11 14 5 0 0 70 19 284
2018 Term 56 23 21 0 0 0 0 79 0 16
2017 Indeterminate (permanent) 33 38 11 13 5 0 0 71 19 272
2017 Term 82 12 6 0 0 0 0 94 0 17
2017 Student 65 4 0 22 9 0 0 69 31 12
2014 Indeterminate (permanent) 40 35 8 11 6 1 0 75 17 282
2014 Term 41 50 10 0 0 0 0 90 0 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 42 11 8 3 0 0 79 11 474
2020 Term 43 32 14 11 0 0 0 74 11 28
2020 Casual 65 15 10 5 5 0 0 80 10 20
2020 Student 44 44 12 0 0 0 0 88 0 25
2019 Indeterminate (permanent) 40 40 7 8 5 0 0 80 12 427
2019 Term 42 43 10 5 0 0 0 85 5 19
2019 Casual 53 34 10 4 0 0 0 86 4 30
2019 Student 38 33 10 10 10 0 0 71 19 21
2018 Indeterminate (permanent) 34 40 11 9 6 0 0 74 15 282
2018 Term 65 29 0 6 0 0 0 94 6 16
2017 Indeterminate (permanent) 34 43 11 7 5 0 0 77 12 272
2017 Term 31 49 20 0 0 0 0 80 0 18
2017 Student 37 41 0 13 9 0 0 78 22 12
2014 Indeterminate (permanent) 30 46 10 7 7 0 0 76 15 282
2014 Term 30 40 30 0 0 0 0 70 0 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 35 11 10 2 0 0 77 12 480
2020 Term 55 24 14 3 4 0 0 79 7 29
2020 Casual 50 40 5 0 5 0 0 90 5 20
2020 Student 64 28 4 4 0 0 0 92 4 25
2019 Indeterminate (permanent) 40 38 9 8 5 1 0 78 13 429
2019 Term 58 21 11 11 0 0 0 79 11 19
2019 Casual 70 26 0 4 0 0 0 96 4 30
2019 Student 67 14 10 5 5 0 0 81 10 21
2018 Indeterminate (permanent) 31 35 14 13 6 1 0 67 19 285
2018 Term 49 34 12 6 0 0 0 82 6 16
2017 Indeterminate (permanent) 24 36 15 15 10 0 1 60 25 272
2017 Term 31 47 16 5 0 0 0 78 5 18
2017 Student 56 32 0 0 13 0 0 87 13 12
2014 Indeterminate (permanent) 30 40 15 7 7 0 0 70 15 281
2014 Term 30 50 10 10 0 0 0 80 10 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 46 8 10 3 0 0 79 13 477
2020 Term 34 42 17 4 4 0 0 76 7 29
2020 Casual 44 35 5 5 10 0 0 80 15 20
2020 Student 56 32 8 4 0 0 0 88 4 25
2019 Indeterminate (permanent) 32 41 11 12 4 0 0 73 16 427
2019 Term 53 32 5 10 0 0 0 85 10 19
2019 Casual 50 40 7 4 0 0 0 89 4 30
2019 Student 30 40 15 10 5 0 0 70 15 20
2018 Indeterminate (permanent) 25 41 13 14 7 0 0 66 21 285
2018 Term 25 70 5 0 0 0 0 95 0 16
2017 Indeterminate (permanent) 21 42 14 17 6 0 0 63 23 272
2017 Term 52 32 5 11 0 0 0 83 11 18
2017 Student 28 41 19 9 3 0 0 69 13 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 39 5 5 1 0 0 89 6 478
2020 Term 53 18 22 7 0 0 0 70 7 28
2020 Casual 68 21 5 0 5 0 0 90 5 19
2020 Student 52 28 8 12 0 0 0 80 12 25
2019 Indeterminate (permanent) 52 34 7 4 2 0 0 87 6 429
2019 Term 53 37 11 0 0 0 0 89 0 19
2019 Casual 72 25 0 4 0 0 0 96 4 29
2019 Student 55 30 5 5 5 0 0 85 10 20
2018 Indeterminate (permanent) 51 39 5 4 1 0 0 91 4 284
2018 Term 66 27 7 0 0 0 0 93 0 16
2017 Indeterminate (permanent) 44 43 6 4 2 0 0 87 6 271
2017 Term 52 36 12 0 0 0 0 88 0 18
2017 Student 65 4 9 13 0 0 9 76 14 12
2014 Indeterminate (permanent) 46 37 11 3 2 0 0 84 5 282
2014 Term 40 50 10 0 0 0 0 90 0 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 39 9 8 4 0 0 79 12 479
2020 Term 59 21 10 7 4 0 0 79 10 29
2020 Casual 60 31 5 0 5 0 0 90 5 20
2020 Student 72 20 8 0 0 0 0 92 0 25
2019 Indeterminate (permanent) 40 37 9 8 5 0 0 78 13 429
2019 Term 47 42 5 5 0 0 0 89 5 19
2019 Casual 65 28 4 4 0 0 0 93 4 30
2019 Student 43 38 10 5 5 0 0 81 10 21
2018 Indeterminate (permanent) 33 36 12 13 6 0 0 69 19 285
2018 Term 57 30 7 0 6 0 0 87 6 16
2017 Indeterminate (permanent) 26 41 14 10 9 0 0 68 19 271
2017 Term 37 46 11 5 0 0 0 84 5 18
2017 Student 56 22 0 0 22 0 0 78 22 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 34 12 3 1 0 0 84 4 475
2020 Term 51 31 18 0 0 0 0 82 0 29
2020 Casual 60 15 20 0 5 0 0 75 5 20
2020 Student 52 40 8 0 0 0 0 92 0 25
2019 Indeterminate (permanent) 48 36 9 3 2 0 0 85 5 427
2019 Term 58 27 15 0 0 0 0 85 0 19
2019 Casual 73 21 7 0 0 0 0 93 0 30
2019 Student 43 29 24 5 0 0 0 71 5 21
2018 Indeterminate (permanent) 48 34 11 4 2 0 0 83 7 284
2018 Term 53 33 8 0 6 0 0 86 6 15
2017 Indeterminate (permanent) 48 40 7 4 1 0 0 88 5 272
2017 Term 40 39 15 6 0 0 0 79 6 17
2017 Student 44 47 0 0 9 0 0 91 9 12
2014 Indeterminate (permanent) 56 30 10 2 2 0 0 85 5 282
2014 Term 70 30 0 0 0 0 0 100 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 42 10 10 2 0 0 78 12 477
2020 Term 42 14 26 11 4 3 0 58 15 28
2020 Casual 47 38 10 0 5 0 0 84 5 19
2020 Student 60 24 16 0 0 0 0 84 0 25
2019 Indeterminate (permanent) 39 38 9 8 5 0 0 77 13 428
2019 Term 47 32 11 10 0 0 0 79 10 19
2019 Casual 63 23 7 4 0 0 3 89 4 30
2019 Student 48 38 5 10 0 0 0 86 10 21
2018 Indeterminate (permanent) 34 37 11 12 6 0 0 71 18 283
2018 Term 45 32 6 18 0 0 0 77 18 16
2017 Indeterminate (permanent) 35 41 11 9 4 0 0 76 13 272
2017 Term 39 26 23 6 0 6 0 70 6 17
2017 Student 50 28 0 9 13 0 0 78 22 12
2014 Indeterminate (permanent) 30 44 11 10 4 1 0 74 14 282
2014 Term 30 60 10 0 0 0 0 90 0 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 39 12 6 2 0 0 79 8 478
2020 Term 34 35 24 4 4 0 0 69 7 29
2020 Casual 52 27 10 5 5 0 0 79 11 19
2020 Student 60 28 8 0 0 0 4 92 0 25
2019 Indeterminate (permanent) 41 35 12 8 4 0 0 76 12 429
2019 Term 50 28 11 5 6 0 0 78 11 18
2019 Casual 63 26 3 7 0 0 0 89 7 30
2019 Student 57 19 14 5 5 0 0 76 10 21
2018 Indeterminate (permanent) 34 31 18 11 6 1 0 66 17 283
2018 Term 45 30 13 6 6 0 0 75 12 16
2017 Indeterminate (permanent) 34 38 13 10 5 0 0 72 15 272
2017 Term 45 17 32 6 0 0 0 62 6 17
2017 Student 50 37 0 0 13 0 0 87 13 12
2014 Indeterminate (permanent) 34 40 11 9 5 0 0 75 14 282
2014 Term 30 60 10 0 0 0 0 90 0 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 44 10 9 2 0 0 79 11 475
2020 Term 35 40 10 7 4 0 3 78 11 28
2020 Casual 60 15 15 5 5 0 0 75 10 20
2020 Student 75 17 8 0 0 0 0 92 0 24
2019 Indeterminate (permanent) 37 40 11 8 3 1 0 78 11 425
2019 Term 42 32 21 5 0 0 0 74 5 19
2019 Casual 66 30 4 0 0 0 0 96 0 30
2019 Student 52 33 14 0 0 0 0 86 0 21
2018 Indeterminate (permanent) 30 29 21 11 6 1 1 61 18 284
2018 Term 37 38 25 0 0 0 0 75 0 16
2017 Indeterminate (permanent) 32 38 13 11 6 0 0 70 17 272
2017 Term 60 29 12 0 0 0 0 88 0 17
2017 Student 56 22 13 0 9 0 0 78 9 12
2014 Indeterminate (permanent) 38 41 12 6 3 0 0 79 9 281
2014 Term 60 40 0 0 0 0 0 100 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 38 12 5 2 0 0 80 8 476
2020 Term 49 22 18 11 0 0 0 71 11 28
2020 Casual 65 10 15 5 5 0 0 75 10 20
2020 Student 60 32 8 0 0 0 0 92 0 25
2019 Indeterminate (permanent) 44 38 8 5 5 0 0 83 10 429
2019 Term 58 37 5 0 0 0 0 95 0 19
2019 Casual 80 10 11 0 0 0 0 89 0 30
2019 Student 52 24 0 24 0 0 0 76 24 21
2018 Indeterminate (permanent) 37 35 13 10 4 0 0 72 14 285
2018 Term 57 37 0 6 0 0 0 94 6 16
2017 Indeterminate (permanent) 34 41 13 9 3 0 0 75 12 271
2017 Term 39 43 12 0 0 6 0 88 0 17
2017 Student 47 32 9 3 9 0 0 78 13 12
2014 Indeterminate (permanent) 36 43 12 5 4 0 0 79 9 282
2014 Term 40 40 20 0 0 0 0 80 0 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 27 26 15 13 0 0 46 28 479
2020 Term 45 21 21 3 10 0 0 66 14 29
2020 Casual 59 26 10 0 5 0 0 84 5 20
2020 Student 52 32 8 4 4 0 0 84 8 25
2019 Indeterminate (permanent) 24 31 23 12 9 1 0 56 21 429
2019 Term 42 32 15 11 0 0 0 74 11 19
2019 Casual 56 41 4 0 0 0 0 96 0 30
2019 Student 67 29 0 0 5 0 0 95 5 21
2018 Indeterminate (permanent) 23 28 23 12 14 0 0 50 26 287
2018 Term 30 25 26 13 6 0 0 55 18 16
2017 Indeterminate (permanent) 20 37 25 11 8 0 0 57 19 272
2017 Term 57 22 16 0 5 0 0 79 5 18
2017 Student 74 26 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 36 31 17 10 6 0 0 67 16 282
2014 Term 50 30 20 0 0 0 0 80 0 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 36 31 11 4 0 0 15 53 479
2020 Term 10 24 35 11 20 0 0 31 34 29
2020 Casual 5 5 37 21 25 0 6 49 11 19
2020 Student 0 12 20 48 12 4 4 65 13 25
2019 Indeterminate (permanent) 15 30 33 16 5 1 1 21 46 430
2019 Term 0 21 43 21 16 0 0 37 21 19
2019 Casual 0 17 40 33 10 0 0 43 17 30
2019 Student 14 29 10 29 14 0 5 45 45 21
2018 Indeterminate (permanent) 14 34 33 14 4 0 1 19 48 283
2018 Term 0 35 25 27 7 0 5 37 37 16
2017 Indeterminate (permanent) 14 25 38 16 4 1 2 21 40 271
2017 Term 11 16 26 21 25 0 0 46 28 18
2017 Student 19 19 35 9 9 0 9 21 41 12
2014 Indeterminate (permanent) 12 21 41 19 6 1 1 25 33 282
2014 Term 10 20 60 10 0 0 0 10 30 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 18 26 30 13 3 1 44 29 479
2020 Term 10 7 28 11 34 7 3 50 19 29
2020 Casual 0 5 22 16 41 11 6 68 6 19
2020 Student 4 0 16 28 44 4 4 78 4 25
2019 Indeterminate (permanent) 12 20 32 22 9 3 1 33 34 430
2019 Term 0 10 27 21 26 11 5 56 12 19
2019 Casual 0 14 16 27 32 7 3 66 16 30
2019 Student 5 19 19 14 38 5 0 55 25 21
2018 Indeterminate (permanent) 18 34 25 12 8 3 1 20 54 284
2018 Term 19 18 23 14 15 5 5 32 42 16
2017 Indeterminate (permanent) 16 29 31 11 8 1 3 21 47 271
2017 Term 5 5 16 37 30 6 0 71 11 18
2017 Student 3 19 13 28 28 0 9 62 24 12
2014 Indeterminate (permanent) 8 17 36 22 13 2 2 36 26 282
2014 Term 0 10 10 40 20 0 20 75 12 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 22 39 21 8 1 0 30 31 477
2020 Term 14 14 31 10 17 11 3 32 32 29
2020 Casual 5 5 27 26 20 11 6 55 13 19
2020 Student 0 12 24 24 28 8 4 59 14 25
2019 Indeterminate (permanent) 13 21 30 23 11 1 1 35 34 431
2019 Term 0 15 27 27 26 5 0 56 16 19
2019 Casual 7 18 27 31 13 0 3 46 26 29
2019 Student 10 38 10 19 19 0 5 40 50 21
2018 Indeterminate (permanent) 12 22 35 19 8 2 1 28 35 285
2018 Term 19 13 48 7 7 0 5 16 34 16
2017 Indeterminate (permanent) 13 23 34 21 6 0 3 28 37 271
2017 Term 5 17 26 27 25 0 0 52 22 18
2017 Student 22 32 19 9 9 0 9 21 59 12
2014 Indeterminate (permanent) 17 30 33 12 7 0 1 19 48 282
2014 Term 10 30 20 20 10 10 0 33 44 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 27 34 11 4 0 0 16 50 480
2020 Term 14 7 45 11 21 0 3 32 21 29
2020 Casual 0 12 11 40 32 0 5 76 12 18
2020 Student 0 16 4 48 28 4 0 79 17 25
2019 Indeterminate (permanent) 18 30 30 15 5 1 1 21 49 430
2019 Term 10 11 32 32 15 0 0 47 21 19
2019 Casual 0 7 31 37 25 0 0 62 7 30
2019 Student 10 5 24 48 14 0 0 62 14 21
2018 Indeterminate (permanent) 19 28 33 14 5 1 0 20 47 282
2018 Term 0 26 33 17 13 6 5 34 29 16
2017 Indeterminate (permanent) 14 31 30 18 5 0 3 23 46 266
2017 Term 5 17 10 32 36 0 0 67 22 18
2017 Student 3 9 32 0 47 0 9 51 14 12
2014 Indeterminate (permanent) 11 22 37 22 7 0 1 29 33 279
2014 Term 0 30 20 40 10 0 0 50 30 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 26 28 15 8 1 1 24 48 480
2020 Term 17 14 14 22 27 0 6 52 33 29
2020 Casual 0 16 11 32 36 0 5 71 17 19
2020 Student 4 8 0 40 40 8 0 87 13 25
2019 Indeterminate (permanent) 16 24 30 18 9 2 2 28 41 430
2019 Term 0 15 21 16 42 0 5 61 16 19
2019 Casual 0 7 21 31 24 7 10 66 8 29
2019 Student 10 5 24 19 33 0 10 58 16 21
2018 Indeterminate (permanent) 22 29 27 12 6 2 2 19 54 283
2018 Term 6 11 34 30 5 6 7 41 20 16
2017 Indeterminate (permanent) 22 26 28 14 5 1 4 20 50 270
2017 Term 5 11 15 32 30 6 0 67 17 18
2017 Student 13 9 32 19 19 0 9 41 24 12
2014 Indeterminate (permanent) 15 24 30 21 8 1 1 29 40 281
2014 Term 0 0 40 20 20 0 20 50 0 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 16 31 28 12 3 1 42 26 478
2020 Term 10 7 13 25 30 14 0 64 20 29
2020 Casual 0 5 16 27 26 21 5 71 7 19
2020 Student 4 4 8 28 36 12 8 80 10 25
2019 Indeterminate (permanent) 16 22 30 20 7 3 1 29 40 430
2019 Term 0 27 27 27 20 0 0 47 27 19
2019 Casual 7 7 23 24 17 10 13 52 18 30
2019 Student 5 19 10 24 33 0 10 63 26 21
2018 Indeterminate (permanent) 32 29 23 8 4 1 3 12 63 281
2018 Term 25 47 12 6 0 5 5 6 80 16
2017 Indeterminate (permanent) 32 27 22 8 5 1 4 14 63 270
2017 Term 5 12 26 26 31 0 0 57 17 18
2017 Student 16 47 9 9 9 0 9 21 69 12
2014 Indeterminate (permanent) 8 20 31 24 12 2 4 37 29 281
2014 Term 0 0 10 20 40 0 30 86 0 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 20 37 21 9 1 1 31 32 476
2020 Term 3 11 44 24 10 4 3 37 15 29
2020 Casual 6 5 23 17 44 0 5 64 12 18
2020 Student 0 0 16 24 44 16 0 81 0 25
2019 Indeterminate (permanent) 9 21 37 19 9 2 2 30 32 430
2019 Term 5 10 43 21 21 0 0 42 15 19
2019 Casual 4 11 14 49 13 0 10 69 16 29
2019 Student 10 5 29 29 24 0 5 55 15 21
2018 Indeterminate (permanent) 12 29 34 17 5 1 1 23 42 283
2018 Term 13 24 14 32 12 5 0 46 39 16
2017 Indeterminate (permanent) 14 25 34 17 5 1 3 23 41 271
2017 Term 6 0 57 11 20 6 0 34 6 17
2017 Student 13 9 37 32 0 0 9 35 24 12
2014 Indeterminate (permanent) 16 20 38 17 7 1 1 24 37 282
2014 Term 0 10 40 20 10 10 10 37 13 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 3 9 32 34 20 1 1 55 13 478
2020 Term 14 7 38 20 17 0 3 39 21 29
2020 Casual 0 5 22 42 31 0 0 73 5 19
2020 Student 0 16 16 24 44 0 0 68 16 25
2019 Indeterminate (permanent) 3 7 22 37 28 1 1 67 11 430
2019 Term 0 5 21 21 53 0 0 73 5 19
2019 Casual 0 6 16 45 29 0 3 77 7 30
2019 Student 19 0 14 38 29 0 0 67 19 21
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 31 14 4 3 7 6 75 9 478
2020 Term 48 18 11 3 4 7 10 79 8 29
2020 Casual 54 21 10 0 5 10 0 83 6 20
2020 Student 60 8 4 0 0 16 12 94 0 25
2019 Indeterminate (permanent) 34 30 14 7 5 5 5 71 13 430
2019 Term 42 27 11 5 0 11 5 82 6 19
2019 Casual 50 27 13 0 0 6 3 85 0 30
2019 Student 29 29 5 10 5 5 19 75 19 21
2018 Indeterminate (permanent) 25 33 14 10 5 6 6 67 18 286
2018 Term 35 34 13 0 0 11 6 84 0 16
2017 Indeterminate (permanent) 27 28 16 11 5 7 6 63 18 272
2017 Term 62 11 21 0 0 0 6 78 0 18
2017 Student 51 0 0 4 24 10 10 65 35 11
2014 Indeterminate (permanent) 35 28 12 11 5 4 5 69 17 282
2014 Term 40 10 10 10 0 10 20 72 14 10

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 25 7 5 3 1 0 85 8 477
2020 Term 59 21 10 3 4 0 4 83 7 29
2020 Casual 80 15 0 0 5 0 0 95 5 20
2020 Student 92 4 4 0 0 0 0 96 0 25
2019 Indeterminate (permanent) 54 28 7 6 4 1 0 83 10 429
2019 Term 47 43 0 5 0 5 0 95 5 19
2019 Casual 70 20 10 0 0 0 0 90 0 30
2019 Student 67 14 14 5 0 0 0 81 5 21
2018 Indeterminate (permanent) 48 28 8 10 4 1 0 77 14 285
2018 Term 73 21 0 0 6 0 0 94 6 16
2017 Indeterminate (permanent) 46 35 9 7 1 1 0 82 9 272
2017 Term 72 17 11 0 0 0 0 89 0 18
2017 Student 56 19 0 13 13 0 0 74 26 12
2014 Indeterminate (permanent) 44 31 10 8 5 0 1 77 13 282
2014 Term 50 40 0 10 0 0 0 90 10 10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 26 4 3 1 0 0 92 4 475
2020 Term 67 25 7 0 0 0 0 93 0 28
2020 Casual 73 22 0 0 5 0 0 95 5 19
2020 Student 92 8 0 0 0 0 0 100 0 25
2019 Indeterminate (permanent) 60 27 5 5 2 0 0 88 7 429
2019 Term 63 37 0 0 0 0 0 100 0 19
2019 Casual 86 10 0 4 0 0 0 96 4 30
2019 Student 86 14 0 0 0 0 0 100 0 21
2018 Indeterminate (permanent) 54 31 6 6 3 0 0 85 9 283
2018 Term 66 34 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 45 40 6 8 1 0 0 85 9 271
2017 Term 78 17 5 0 0 0 0 95 0 18
2017 Student 74 0 9 4 13 0 0 74 16 12
2014 Indeterminate (permanent) 50 35 7 5 2 0 0 86 8 283
2014 Term 71 20 10 0 0 0 0 90 0 10

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 32 6 2 2 0 0 90 4 470
2020 Term 48 31 10 4 0 7 0 85 4 29
2020 Casual 75 20 0 0 5 0 0 95 5 20
2020 Student 84 12 4 0 0 0 0 96 0 25
2019 Indeterminate (permanent) 54 32 6 4 3 1 0 87 7 429
2019 Term 42 53 5 0 0 0 0 95 0 19
2019 Casual 73 23 0 4 0 0 0 96 4 30
2019 Student 57 33 5 5 0 0 0 90 5 21
2018 Indeterminate (permanent) 48 35 9 5 3 1 0 83 8 285
2018 Term 47 47 6 0 0 0 0 94 0 16

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 22 9 3 2 5 2 86 5 479
2020 Term 44 28 4 0 10 7 7 84 12 29
2020 Casual 59 20 5 0 5 0 11 89 6 20
2020 Student 68 12 4 0 4 8 4 91 5 25
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 26 10 2 1 0 1 87 3 477
2020 Term 38 24 28 4 0 0 7 67 4 29
2020 Casual 56 19 10 0 5 0 10 83 6 20
2020 Student 52 12 12 8 0 4 12 76 10 25
2019 Indeterminate (permanent) 63 21 10 3 1 1 0 86 4 431
2019 Term 53 37 5 0 0 0 5 95 0 19
2019 Casual 57 23 7 0 4 3 6 88 4 30
2019 Student 43 19 33 0 0 0 5 65 0 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 33 10 4 3 0 0 83 7 477
2020 Term 48 28 17 7 0 0 0 76 7 29
2020 Casual 61 24 10 0 5 0 0 85 5 20
2020 Student 64 32 4 0 0 0 0 96 0 25
2019 Indeterminate (permanent) 48 29 8 8 4 2 1 80 12 431
2019 Term 53 37 11 0 0 0 0 89 0 19
2019 Casual 77 13 7 0 4 0 0 89 4 30
2019 Student 48 29 5 19 0 0 0 76 19 21
2018 Indeterminate (permanent) 39 30 12 11 7 1 0 70 18 286
2018 Term 56 32 0 12 0 0 0 88 12 16
2017 Indeterminate (permanent) 34 40 10 9 6 1 0 75 15 272
2017 Term 58 31 0 5 5 0 0 89 11 18
2017 Student 65 13 0 0 22 0 0 78 22 12
2014 Indeterminate (permanent) 40 36 11 7 3 1 0 78 10 283
2014 Term 50 40 10 0 0 0 0 90 0 10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 25 10 5 2 2 1 82 7 478
2020 Term 58 14 14 7 4 0 3 75 11 29
2020 Casual 51 24 5 0 5 0 15 88 6 20
2020 Student 84 4 8 0 0 4 0 92 0 25

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 32 6 5 2 0 0 86 7 478
2020 Term 53 32 11 4 0 0 0 85 4 28
2020 Casual 61 29 5 0 5 0 0 90 5 20
2020 Student 79 13 4 0 0 4 0 96 0 24
2019 Indeterminate (permanent) 53 25 10 6 4 1 0 80 10 431
2019 Term 58 32 5 5 0 0 0 90 5 19
2019 Casual 76 20 4 0 0 0 0 96 0 29
2019 Student 71 10 10 5 0 5 0 85 5 21
2018 Indeterminate (permanent) 44 31 10 8 6 1 0 76 13 285
2018 Term 49 45 0 6 0 0 0 94 6 16
2017 Indeterminate (permanent) 45 34 9 7 4 0 0 79 12 271
2017 Term 78 11 5 5 0 0 0 89 5 18
2017 Student 74 0 9 7 9 0 0 74 16 12
2014 Indeterminate (permanent) 50 29 9 6 4 1 0 80 10 283
2014 Term 60 30 10 0 0 0 0 90 0 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 477
2020 Term 31 69 29
2020 Casual 26 74 20
2020 Student 48 52 25

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 22 9 2 1 3 10 86 4 480
2020 Term 48 21 0 3 0 7 21 95 5 29
2020 Casual 56 15 5 0 0 5 20 94 0 20
2020 Student 64 8 8 0 0 0 20 90 0 25

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 28 7 5 2 0 0 86 7 480
2020 Term 54 25 10 4 4 0 3 82 7 29
2020 Casual 70 24 0 0 5 0 0 95 5 20
2020 Student 88 8 4 0 0 0 0 96 0 25
2019 Indeterminate (permanent) 55 27 9 5 3 1 0 83 8 430
2019 Term 63 32 0 5 0 0 0 95 5 19
2019 Casual 76 13 7 0 4 0 0 89 4 30
2019 Student 57 24 10 5 5 0 0 81 10 21
2018 Indeterminate (permanent) 48 25 10 8 8 1 1 74 16 286
2018 Term 62 32 0 6 0 0 0 94 6 16
2017 Indeterminate (permanent) 50 27 10 7 6 0 0 77 13 272
2017 Term 77 5 12 5 0 0 0 83 5 18
2017 Student 74 0 7 9 9 0 0 74 19 12
2014 Indeterminate (permanent) 51 29 10 4 5 0 0 81 9 283
2014 Term 60 20 20 0 0 0 0 80 0 10
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 35 14 5 2 6 0 77 8 480
2020 Term 48 28 7 4 0 13 0 88 4 29
2020 Casual 65 25 5 0 0 5 0 95 0 20
2020 Student 88 8 0 0 0 4 0 100 0 25
2019 Indeterminate (permanent) 36 39 11 7 3 5 0 79 10 428
2019 Term 58 32 5 0 0 5 0 95 0 19
2019 Casual 90 3 7 0 0 0 0 93 0 30
2019 Student 62 29 5 0 5 0 0 90 5 21
2018 Indeterminate (permanent) 32 33 16 11 3 5 0 69 15 284
2018 Term 25 59 0 6 0 11 0 94 6 16
2017 Indeterminate (permanent) 25 38 17 10 6 3 0 66 17 272
2017 Term 73 11 16 0 0 0 0 84 0 18
2017 Student 47 37 9 4 3 0 0 84 7 12
2014 Indeterminate (permanent) 25 40 14 9 5 6 1 70 15 283
2014 Term 50 10 10 10 0 20 0 75 12 10

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 38 16 9 3 1 0 72 12 480
2020 Term 41 25 14 10 0 10 0 73 12 29
2020 Casual 59 26 5 5 0 5 0 89 5 20
2020 Student 76 16 4 0 0 4 0 96 0 25
2019 Indeterminate (permanent) 33 41 11 9 4 2 0 75 14 427
2019 Term 47 37 11 5 0 0 0 85 5 19
2019 Casual 80 14 3 0 0 3 0 96 0 30
2019 Student 67 24 5 0 5 0 0 90 5 21
2018 Indeterminate (permanent) 29 30 18 16 5 2 0 60 22 284
2018 Term 30 45 7 17 0 0 0 76 17 16
2017 Indeterminate (permanent) 22 34 19 15 9 1 0 57 25 272
2017 Term 67 16 5 0 5 6 0 89 6 18
2017 Student 47 32 9 0 3 0 9 86 4 12
2014 Indeterminate (permanent) 24 38 19 11 6 1 0 63 17 283
2014 Term 30 40 10 10 0 10 0 78 11 10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 36 20 13 5 3 0 62 18 475
2020 Term 31 38 7 10 4 10 0 77 15 29
2020 Casual 40 45 5 0 0 10 0 95 0 20
2020 Student 76 16 4 0 0 4 0 96 0 25
2019 Indeterminate (permanent) 25 38 17 12 5 4 0 66 17 426
2019 Term 53 32 5 5 0 5 0 89 5 19
2019 Casual 67 20 4 0 0 9 0 96 0 30
2019 Student 38 24 19 14 5 0 0 62 19 21
2018 Indeterminate (permanent) 20 30 23 16 8 3 0 51 25 281
2018 Term 25 43 15 17 0 0 0 68 17 16
2017 Indeterminate (permanent) 15 34 23 17 9 1 0 50 27 272
2017 Term 57 21 5 5 5 6 0 83 11 18
2017 Student 47 9 22 9 3 0 9 62 14 12
2014 Indeterminate (permanent) 16 41 17 16 7 2 0 59 23 283
2014 Term 10 60 20 0 0 10 0 78 0 10

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 43 13 14 5 1 0 68 19 479
2020 Term 38 28 14 11 4 6 0 70 15 29
2020 Casual 35 55 5 5 0 0 0 90 5 20
2020 Student 72 16 0 4 4 4 0 92 8 25
2019 Indeterminate (permanent) 25 42 14 11 6 2 0 67 18 428
2019 Term 37 48 11 5 0 0 0 85 5 19
2019 Casual 50 30 10 0 0 10 0 89 0 30
2019 Student 33 24 10 14 10 10 0 63 26 21
2018 Indeterminate (permanent) 18 38 15 18 9 1 0 57 28 284
2018 Term 11 58 7 18 6 0 0 69 23 16
2017 Indeterminate (permanent) 21 39 22 12 5 1 0 60 18 272
2017 Term 51 16 16 11 0 6 0 72 11 18
2017 Student 37 47 4 9 3 0 0 84 13 12
2014 Indeterminate (permanent) 18 34 18 18 8 3 1 54 27 282
2014 Term 10 60 10 10 0 10 0 78 11 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 34 16 5 2 1 0 76 7 480
2020 Term 63 17 14 4 0 3 0 82 4 29
2020 Casual 55 26 5 5 5 5 0 85 10 20
2020 Student 40 40 8 4 0 8 0 87 4 25
2019 Indeterminate (permanent) 46 30 14 4 1 4 0 80 6 430
2019 Term 63 27 11 0 0 0 0 89 0 19
2019 Casual 60 27 0 3 0 10 0 96 4 30
2019 Student 57 14 24 5 0 0 0 71 5 21
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 44 14 8 3 0 0 74 11 480
2020 Term 37 38 14 7 0 4 0 78 7 29
2020 Casual 45 35 15 0 0 5 0 84 0 20
2020 Student 64 28 4 0 4 0 0 92 4 25
2019 Indeterminate (permanent) 31 45 13 8 2 1 0 77 11 431
2019 Term 37 42 11 11 0 0 0 79 11 19
2019 Casual 44 43 7 4 0 3 0 90 4 30
2019 Student 52 19 19 10 0 0 0 71 10 21
2018 Indeterminate (permanent) 27 46 14 10 1 1 0 74 12 284
2018 Term 36 50 0 14 0 0 0 86 14 16
2017 Indeterminate (permanent) 29 48 11 9 2 1 0 78 11 271
2017 Term 36 43 21 0 0 0 0 79 0 18
2017 Student 47 35 19 0 0 0 0 81 0 12
2014 Indeterminate (permanent) 28 43 14 9 3 2 0 73 13 283
2014 Term 20 80 0 0 0 0 0 100 0 10

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 41 17 16 5 2 0 61 22 478
2020 Term 32 37 7 7 7 7 3 76 16 28
2020 Casual 36 34 11 5 5 10 0 77 11 20
2020 Student 60 24 4 0 0 8 4 95 0 25
2019 Indeterminate (permanent) 17 39 20 17 5 2 0 57 23 427
2019 Term 38 28 22 11 0 0 0 66 11 18
2019 Casual 40 40 11 4 0 6 0 85 4 30
2019 Student 33 24 19 5 5 10 5 67 11 21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 34 15 8 5 2 2 70 14 479
2020 Term 27 28 10 11 13 10 0 62 27 29
2020 Casual 44 25 10 5 5 5 5 77 11 20
2020 Student 60 8 8 4 4 8 8 81 10 25
2019 Indeterminate (permanent) 34 33 14 10 4 3 2 71 15 430
2019 Term 26 27 21 11 5 11 0 59 18 19
2019 Casual 44 33 7 3 4 7 3 85 7 30
2019 Student 33 29 10 10 14 5 0 65 25 21
2018 Indeterminate (permanent) 26 36 11 18 5 3 1 64 24 286
2018 Term 35 40 0 26 0 0 0 74 26 16
2017 Indeterminate (permanent) 29 32 13 16 6 3 1 64 23 272
2017 Term 42 42 5 5 5 0 0 84 11 18
2017 Student 47 32 0 13 9 0 0 78 22 12
2014 Indeterminate (permanent) 36 37 9 6 6 3 1 77 13 283
2014 Term 30 50 20 0 0 0 0 80 0 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 37 22 6 2 1 0 69 9 476
2020 Term 45 31 17 3 0 4 0 79 3 29
2020 Casual 60 20 10 5 0 5 0 84 5 20
2020 Student 76 24 0 0 0 0 0 100 0 25
2019 Indeterminate (permanent) 31 36 22 7 3 2 0 67 10 428
2019 Term 37 32 21 0 0 11 0 77 0 19
2019 Casual 40 40 10 4 0 4 3 85 4 30
2019 Student 57 14 14 10 0 5 0 75 10 21
2018 Indeterminate (permanent) 23 37 25 10 3 2 0 61 13 280
2018 Term 29 51 14 6 0 0 0 81 6 16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 24 19 10 8 18 3 54 23 480
2020 Term 34 22 17 6 7 7 7 65 16 29
2020 Casual 44 21 21 5 0 10 0 72 5 20
2020 Student 64 16 0 0 4 12 4 95 5 25
2019 Indeterminate (permanent) 19 23 18 12 11 13 5 51 27 430
2019 Term 26 21 26 5 0 16 5 60 7 19
2019 Casual 43 20 14 4 0 13 6 79 4 30
2019 Student 57 24 0 5 5 5 5 89 11 21
2018 Indeterminate (permanent) 13 22 22 16 13 12 3 41 34 286
2018 Term 34 27 20 0 0 13 6 75 0 15
2017 Indeterminate (permanent) 12 15 21 14 15 16 7 35 38 272
2017 Term 37 21 5 11 0 26 0 78 15 18
2017 Student 47 32 0 9 13 0 0 78 22 12
2014 Indeterminate (permanent) 11 21 16 16 15 16 4 41 39 283
2014 Term 20 40 0 20 0 20 0 75 25 10

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 39 16 12 5 3 0 67 17 478
2020 Term 34 35 10 0 7 10 3 80 8 29
2020 Casual 55 25 10 0 0 10 0 89 0 20
2020 Student 76 12 4 0 4 4 0 92 4 25
2019 Indeterminate (permanent) 29 36 16 11 5 2 0 67 16 430
2019 Term 37 37 21 5 0 0 0 74 5 19
2019 Casual 44 28 11 7 0 3 7 80 8 29
2019 Student 48 24 24 0 0 5 0 75 0 21
2018 Indeterminate (permanent) 22 27 21 18 9 3 0 50 28 283
2018 Term 18 42 13 13 6 7 0 66 20 16
2017 Indeterminate (permanent) 25 34 15 13 8 5 0 61 23 271
2017 Term 62 11 16 0 11 0 0 72 11 18
2017 Student 59 37 0 0 3 0 0 97 3 12
2014 Indeterminate (permanent) 32 36 17 8 5 1 0 69 14 283
2014 Term 10 50 20 0 0 10 10 75 0 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 29 17 15 9 3 2 56 26 479
2020 Term 25 18 18 14 7 11 7 52 26 28
2020 Casual 40 15 5 5 5 5 25 79 14 20
2020 Student 56 24 4 4 4 4 4 87 9 25
2019 Indeterminate (permanent) 27 29 14 13 11 4 2 60 26 430
2019 Term 31 27 11 21 5 0 5 61 27 19
2019 Casual 41 19 7 11 3 10 10 75 17 30
2019 Student 48 43 0 0 10 0 0 90 10 21
2018 Indeterminate (permanent) 20 28 14 20 15 1 1 49 36 286
2018 Term 31 25 13 14 11 6 0 60 26 16
2017 Indeterminate (permanent) 16 27 15 17 20 4 1 46 39 272
2017 Term 41 21 10 5 17 5 0 66 23 18
2017 Student 50 19 9 0 3 19 0 85 4 12
2014 Indeterminate (permanent) 18 24 16 23 16 2 2 44 40 283
2014 Term 20 40 20 10 0 10 0 67 11 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 22 15 9 5 0 2 70 14 480
2020 Term 51 14 14 7 7 0 7 70 15 28
2020 Casual 39 36 6 0 0 5 15 93 0 20
2020 Student 48 36 0 12 0 4 0 88 13 25
2019 Indeterminate (permanent) 47 24 14 8 4 1 2 73 12 431
2019 Term 59 26 11 0 0 0 5 89 0 19
2019 Casual 62 17 10 3 3 0 3 83 7 30
2019 Student 57 19 14 0 5 0 5 80 5 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 26 13 5 3 1 2 78 8 479
2020 Term 41 28 24 0 4 0 3 71 4 29
2020 Casual 45 10 10 0 5 0 30 78 7 20
2020 Student 72 8 12 4 0 4 0 83 4 25
2019 Indeterminate (permanent) 52 24 13 5 2 2 1 79 7 430
2019 Term 59 31 5 0 0 0 5 94 0 19
2019 Casual 42 20 21 4 0 3 10 72 4 30
2019 Student 52 24 5 5 0 5 10 89 6 21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 8 4 2 1 3 3 92 3 479
2020 Term 86 0 7 0 0 4 3 92 0 29
2020 Casual 79 0 0 0 5 0 16 94 6 19
2020 Student 84 4 0 0 0 4 8 100 0 25
2019 Indeterminate (permanent) 81 6 4 1 2 4 2 92 4 430
2019 Term 90 5 0 0 0 0 5 100 0 19
2019 Casual 86 0 4 4 0 0 7 92 4 29
2019 Student 81 5 0 0 5 0 10 95 5 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 10 3 2 1 1 6 94 3 479
2020 Term 73 10 7 4 0 0 7 89 4 29
2020 Casual 69 0 0 0 0 0 31 100 0 20
2020 Student 79 8 0 0 0 4 8 100 0 24
2019 Indeterminate (permanent) 83 5 3 1 1 2 5 95 3 428
2019 Term 90 0 5 0 0 0 5 95 0 18
2019 Casual 80 7 7 3 0 0 3 89 3 30
2019 Student 81 5 5 0 0 0 10 95 0 21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 47 12 9 1 2 0 77 11 478
2020 Term 27 24 35 7 0 7 0 55 8 29
2020 Casual 50 30 15 5 0 0 0 80 5 20
2020 Student 56 36 0 0 4 4 0 96 4 25
2019 Indeterminate (permanent) 26 45 15 7 3 3 0 73 11 430
2019 Term 39 34 17 11 0 0 0 73 11 18
2019 Casual 43 40 11 4 0 3 0 85 4 30
2019 Student 38 33 14 5 0 5 5 79 5 21
2018 Indeterminate (permanent) 23 39 22 9 5 2 0 63 14 286
2018 Term 16 66 6 6 6 0 0 82 12 16
2017 Indeterminate (permanent) 21 43 19 11 5 2 0 65 16 271
2017 Term 52 21 11 6 5 5 0 77 12 18
2017 Student 56 22 9 3 9 0 0 78 13 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 39 12 7 1 1 0 80 8 478
2020 Term 39 32 21 4 0 4 0 74 4 28
2020 Casual 70 30 0 0 0 0 0 100 0 20
2020 Student 71 29 0 0 0 0 0 100 0 24
2019 Indeterminate (permanent) 34 43 11 6 3 3 0 80 10 429
2019 Term 53 32 10 0 0 5 0 89 0 19
2019 Casual 66 31 4 0 0 0 0 96 0 30
2019 Student 62 14 14 5 5 0 0 76 10 21
2018 Indeterminate (permanent) 36 42 12 6 1 2 0 80 8 286
2018 Term 55 39 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 38 42 9 6 2 3 0 83 8 271
2017 Term 83 5 12 0 0 0 0 88 0 18
2017 Student 74 22 0 3 0 0 0 97 3 12
2014 Indeterminate (permanent) 48 32 12 4 3 1 0 81 7 283
2014 Term 70 10 10 10 0 0 0 80 10 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 38 13 3 1 6 0 82 4 480
2020 Term 41 31 14 0 3 11 0 81 4 29
2020 Casual 70 10 10 5 0 5 0 84 5 20
2020 Student 68 16 8 0 4 4 0 88 4 25
2019 Indeterminate (permanent) 39 36 15 5 2 4 0 77 7 428
2019 Term 57 21 16 5 0 0 0 79 5 19
2019 Casual 70 17 7 4 0 3 0 89 4 30
2019 Student 75 10 10 5 0 0 0 85 5 20
2018 Indeterminate (permanent) 38 41 11 4 1 5 0 83 5 282
2018 Term 35 44 21 0 0 0 0 79 0 16
2017 Indeterminate (permanent) 40 36 12 3 3 5 1 81 6 272
2017 Term 60 22 11 0 0 6 0 88 0 17
2017 Student 78 22 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 51 30 11 1 3 3 0 84 4 283
2014 Term 60 30 0 10 0 0 0 90 10 10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 33 19 3 1 8 0 74 5 478
2020 Term 38 22 14 10 0 14 3 71 12 29
2020 Casual 35 15 15 5 0 25 5 71 7 20
2020 Student 44 28 4 0 4 20 0 90 5 25

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 30 11 6 2 5 3 79 9 475
2020 Term 51 17 11 3 4 4 10 79 8 28
2020 Casual 55 20 10 0 5 5 5 83 6 20
2020 Student 60 24 0 0 4 4 8 95 5 25

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 35 6 4 1 0 0 90 4 478
2020 Term 72 18 7 0 4 0 0 89 4 28
2020 Casual 85 15 0 0 0 0 0 100 0 20
2020 Student 96 4 0 0 0 0 0 100 0 25
2019 Indeterminate (permanent) 50 38 6 3 2 1 0 89 5 430
2019 Term 63 37 0 0 0 0 0 100 0 19
2019 Casual 83 14 0 4 0 0 0 96 4 30
2019 Student 71 19 5 5 0 0 0 90 5 21
2018 Indeterminate (permanent) 43 40 7 5 3 1 0 84 8 286
2018 Term 68 26 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 42 42 10 3 3 0 0 84 6 272
2017 Term 78 17 5 0 0 0 0 95 0 18
2017 Student 78 19 0 3 0 0 0 97 3 12
2014 Indeterminate (permanent) 57 30 7 4 3 0 0 87 6 282
2014 Term 70 20 10 0 0 0 0 90 0 10

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 30 14 10 3 1 0 73 13 478
2020 Term 54 22 18 0 4 4 0 78 4 28
2020 Casual 75 10 10 5 0 0 0 85 5 20
2020 Student 88 8 0 0 0 4 0 100 0 25
2019 Indeterminate (permanent) 38 34 12 9 6 1 0 73 15 431
2019 Term 53 43 5 0 0 0 0 95 0 19
2019 Casual 62 31 7 0 0 0 0 93 0 30
2019 Student 76 5 10 5 5 0 0 81 10 21
2018 Indeterminate (permanent) 29 33 21 9 7 1 0 62 16 286
2018 Term 40 42 5 6 0 7 0 88 6 16
2017 Indeterminate (permanent) 33 30 16 12 8 1 0 64 21 270
2017 Term 72 11 12 5 0 0 0 83 5 18
2017 Student 59 37 0 0 3 0 0 97 3 12
2014 Indeterminate (permanent) 38 37 13 7 5 0 0 75 12 283
2014 Term 50 30 0 20 0 0 0 80 20 10

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 34 15 8 3 0 0 74 11 476
2020 Term 50 32 14 0 4 0 0 82 4 28
2020 Casual 80 5 10 5 0 0 0 85 5 20
2020 Student 88 4 8 0 0 0 0 92 0 25
2019 Indeterminate (permanent) 41 34 11 9 5 0 0 76 14 429
2019 Term 50 39 11 0 0 0 0 89 0 18
2019 Casual 61 32 7 0 0 0 0 93 0 29
2019 Student 71 10 5 10 5 0 0 81 14 21
2018 Indeterminate (permanent) 30 34 19 10 6 1 0 64 16 283
2018 Term 53 23 11 6 0 7 0 82 6 16
2017 Indeterminate (permanent) 32 37 13 10 8 0 0 69 18 270
2017 Term 72 11 11 0 0 6 0 89 0 18
2017 Student 50 47 0 0 3 0 0 97 3 12
2014 Indeterminate (permanent) 36 40 11 8 4 1 0 76 12 283
2014 Term 40 40 10 10 0 0 0 80 10 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 25 19 12 6 3 0 62 18 478
2020 Term 41 18 17 7 7 7 3 65 16 29
2020 Casual 60 10 10 5 5 0 11 78 11 20
2020 Student 52 20 16 4 4 4 0 75 8 25
2019 Indeterminate (permanent) 34 28 15 10 10 2 0 63 21 429
2019 Term 53 21 11 15 0 0 0 74 15 19
2019 Casual 50 20 13 4 4 7 3 77 8 30
2019 Student 67 5 5 0 19 5 0 75 20 21
2018 Indeterminate (permanent) 25 26 17 18 12 2 0 52 31 285
2018 Term 42 15 31 0 6 6 0 61 6 16
2017 Indeterminate (permanent) 26 25 16 18 12 2 0 52 31 272
2017 Term 67 11 11 11 0 0 0 78 11 18
2017 Student 41 19 19 0 22 0 0 59 22 12
2014 Indeterminate (permanent) 32 25 14 15 9 4 0 60 25 282
2014 Term 10 20 41 10 20 0 0 30 30 10
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 34 25 41 480
2020 Term 43 25 32 28
2020 Casual 35 35 30 20
2020 Student 36 16 48 25
2019 Indeterminate (permanent) 39 25 36 431
2019 Term 11 37 53 19
2019 Casual 34 33 33 30
2019 Student 48 14 38 21
2018 Indeterminate (permanent) 45 21 34 285
2018 Term 38 5 56 16
2017 Indeterminate (permanent) 49 21 30 272
2017 Term 28 31 41 18
2017 Student 37 41 22 12
2014 Indeterminate (permanent) 41 21 38 283
2014 Term 50 20 30 10

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 4 18 65 4 1 8 161
2020 Term 0 8 35 17 32 8 12
2019 Indeterminate (permanent) 6 19 63 6 0 7 166
2018 Indeterminate (permanent) 7 20 63 2 1 7 130
2017 Indeterminate (permanent) 6 14 72 2 0 6 135
2014 Indeterminate (permanent) 2 15 65 11 9999 7 115
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 478
2020 Casual 0 100 20
2019 Indeterminate (permanent) 13 87 430
2019 Student 0 100 21
2018 Indeterminate (permanent) 14 86 287

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 32 68 38
2018 Indeterminate (permanent) 33 67 40

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 74 26 38
2018 Indeterminate (permanent) 74 26 40

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 38
2018 Indeterminate (permanent) 0 100 40

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 40

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 48 52 38
2018 Indeterminate (permanent) 31 69 40

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 42 58 38
2018 Indeterminate (permanent) 49 51 40

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 38
2018 Indeterminate (permanent) 54 46 40

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 38
2018 Indeterminate (permanent) 48 52 40

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 32 68 38
2018 Indeterminate (permanent) 32 68 40

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 29 71 38
2018 Indeterminate (permanent) 48 52 40

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 38
2018 Indeterminate (permanent) 35 65 40

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 38
2018 Indeterminate (permanent) 0 100 40

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 38
2018 Indeterminate (permanent) 43 57 40

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 38
2018 Indeterminate (permanent) 18 82 40

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 16 84 40

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 66 34 38
2018 Indeterminate (permanent) 35 65 40

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 38
2018 Indeterminate (permanent) 25 75 40

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 38

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 40

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 38
2018 Indeterminate (permanent) 13 87 40

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 16 84 40

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 38
2018 Indeterminate (permanent) 28 72 40

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 40

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 21 79 40

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 40

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 18 82 40

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 24 76 40

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 40

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 37 63 40

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 40 60 40

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 53 47 40

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 13 16 3 2 39 10 58 11 478
2020 Term 24 10 7 0 4 41 15 76 8 29
2020 Casual 25 10 10 0 0 40 15 78 0 20
2020 Student 20 4 0 0 0 36 40 100 0 25
2019 Indeterminate (permanent) 15 11 21 5 4 31 12 47 16 430
2019 Term 15 21 21 0 0 27 16 64 0 19
2019 Casual 23 7 13 7 0 34 16 60 14 30
2019 Student 24 5 10 0 0 38 24 75 0 21
2018 Indeterminate (permanent) 13 12 25 5 3 36 7 43 15 286
2018 Term 18 11 19 0 0 46 5 60 0 16
2017 Indeterminate (permanent) 12 12 19 8 6 35 8 42 26 272
2017 Term 32 5 16 0 5 30 12 63 9 18
2017 Student 31 14 10 0 0 24 21 81 0 11
2014 Indeterminate (permanent) 17 11 15 6 5 36 10 51 22 283
2014 Term 10 20 20 0 0 30 20 61 0 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 28 17 4 2 18 1 72 7 480
2020 Term 34 25 7 0 4 31 0 85 5 29
2020 Casual 45 20 5 0 0 30 0 93 0 20
2020 Student 52 20 4 4 0 20 0 90 5 25
2019 Indeterminate (permanent) 31 29 18 5 1 13 2 72 8 431
2019 Term 31 21 21 0 0 27 0 72 0 19
2019 Casual 37 16 10 4 0 30 3 79 5 30
2019 Student 52 14 10 0 0 19 5 88 0 21
2018 Indeterminate (permanent) 20 35 24 4 3 12 1 63 9 285
2018 Term 51 13 19 0 6 12 0 72 6 16
2017 Indeterminate (permanent) 20 27 22 8 5 18 1 58 15 271
2017 Term 56 11 11 5 0 11 5 80 6 18
2017 Student 28 28 9 13 3 9 9 69 20 12
2014 Indeterminate (permanent) 23 25 20 5 5 21 1 62 13 282
2014 Term 20 30 10 0 0 30 10 84 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 478
2020 Term 0 100 29
2019 Indeterminate (permanent) 6 94 430
2019 Casual 0 100 30
2018 Indeterminate (permanent) 6 94 285

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 44 56 18

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 27 73 18

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 32 68 18

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 29 71 18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0