2020 Public Service Employee Survey Results for Natural Sciences and Engineering Research Council by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 45 2 9 1 0 0 88 10 233
2020 First official language - French 45 40 8 5 2 0 0 85 7 170

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 89 10 1 0 0 1 0 99 0 232
2020 First official language - French 68 23 2 4 2 1 1 93 6 169
2017 First official language - English 77 18 2 2 0 1 0 96 2 189
2017 First official language - French 60 32 2 4 1 1 0 93 5 177
2014 First official language - English 86 10 3 0 1 0 0 96 1 175
2014 First official language - French 61 26 6 6 1 0 0 87 7 168

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 43 5 11 3 0 0 82 13 233
2020 First official language - French 37 40 10 11 2 0 0 77 13 170
2019 First official language - English 51 35 4 9 2 0 0 86 10 196
2019 First official language - French 57 32 5 5 2 0 0 88 7 182
2017 First official language - English 55 31 7 6 2 0 0 86 8 190
2017 First official language - French 50 36 9 3 2 0 0 86 5 176
2014 First official language - English 59 28 5 6 2 0 0 87 8 175
2014 First official language - French 43 39 11 4 3 0 0 82 7 167

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 44 9 7 2 0 0 82 10 231
2020 First official language - French 47 39 5 6 2 0 2 87 8 169
2019 First official language - English 34 45 8 13 1 0 0 78 14 196
2019 First official language - French 42 42 11 3 2 0 1 85 4 181
2018 First official language - English 32 46 9 10 3 0 0 78 13 200
2018 First official language - French 43 41 8 6 1 0 0 84 8 158
2017 First official language - English 37 41 7 13 2 0 0 78 15 191
2017 First official language - French 37 44 12 5 2 0 0 81 7 177
2014 First official language - English 30 39 9 15 7 0 0 69 22 175
2014 First official language - French 28 38 17 10 7 0 1 66 17 168

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 35 5 7 2 0 0 86 9 233
2020 First official language - French 45 38 7 8 2 0 0 83 10 170
2019 First official language - English 58 30 6 4 2 0 0 88 6 195
2019 First official language - French 54 40 4 2 1 0 0 94 2 180
2017 First official language - English 58 31 8 3 0 0 0 89 3 189
2017 First official language - French 54 37 6 1 0 1 1 93 1 177
2014 First official language - English 53 34 7 5 1 0 0 87 6 175
2014 First official language - French 46 38 11 3 1 0 0 84 4 168

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 31 11 5 2 0 0 81 8 233
2020 First official language - French 51 29 10 6 2 0 1 82 8 170
2019 First official language - English 58 26 5 7 4 1 0 84 10 196
2019 First official language - French 56 32 6 4 1 1 0 88 6 181
2018 First official language - English 55 32 7 4 2 0 1 88 5 200
2018 First official language - French 60 26 10 3 1 0 1 87 4 158
2017 First official language - English 56 29 6 7 2 0 0 85 9 191
2017 First official language - French 52 33 7 6 2 0 1 86 7 176
2014 First official language - English 47 34 6 7 3 1 1 83 11 175
2014 First official language - French 39 30 17 7 4 1 2 71 11 167

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 37 9 5 1 0 0 85 6 232
2020 First official language - French 48 39 6 4 3 0 0 87 7 170
2019 First official language - English 42 41 8 6 2 1 0 84 8 196
2019 First official language - French 44 37 11 7 1 0 1 81 8 182
2018 First official language - English 41 37 15 6 1 0 0 78 7 200
2018 First official language - French 46 36 12 4 2 0 0 82 6 158
2017 First official language - English 45 42 6 6 2 0 0 86 8 191
2017 First official language - French 42 45 8 3 2 0 0 87 5 176
2014 First official language - English 35 44 10 7 4 0 0 79 11 175
2014 First official language - French 36 49 10 3 2 0 0 84 5 168

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 33 9 12 3 0 0 76 15 233
2020 First official language - French 36 36 15 8 5 0 0 72 13 169
2019 First official language - English 34 44 7 7 7 0 1 79 14 196
2019 First official language - French 34 35 13 14 3 1 0 70 17 182
2018 First official language - English 31 40 12 12 6 0 0 70 18 197
2018 First official language - French 35 35 14 8 6 1 0 71 15 158
2017 First official language - English 39 32 12 12 4 1 0 71 16 191
2017 First official language - French 30 39 13 13 4 0 0 69 18 176
2014 First official language - English 29 39 10 18 3 0 0 69 21 175
2014 First official language - French 28 36 19 8 8 1 0 65 16 168

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 40 8 7 2 0 0 83 9 233
2020 First official language - French 35 45 11 5 3 0 0 81 8 169
2019 First official language - English 38 42 8 9 3 0 0 80 12 195
2019 First official language - French 34 46 11 7 2 0 0 80 9 181
2018 First official language - English 32 51 8 8 1 0 0 83 9 199
2018 First official language - French 36 43 10 7 3 1 0 79 10 157
2017 First official language - English 41 40 10 7 2 0 0 81 9 191
2017 First official language - French 33 46 13 5 3 0 0 79 8 176

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 27 6 4 0 0 0 89 4 233
2020 First official language - French 56 34 7 2 2 0 0 89 4 169
2019 First official language - English 54 36 5 5 1 0 0 90 5 195
2019 First official language - French 57 32 8 2 2 0 0 88 4 181
2018 First official language - English 61 33 5 1 1 0 0 93 2 199
2018 First official language - French 55 32 6 3 3 0 0 88 6 158
2017 First official language - English 55 35 7 2 1 0 0 90 3 190
2017 First official language - French 48 41 6 3 2 0 0 89 5 176
2014 First official language - English 57 36 3 3 1 0 0 94 3 175
2014 First official language - French 47 43 5 4 1 0 0 90 5 168

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 34 9 7 3 0 0 80 11 232
2020 First official language - French 40 41 11 4 5 0 0 80 8 169
2019 First official language - English 45 35 7 6 7 0 0 80 13 196
2019 First official language - French 39 35 13 10 3 0 0 74 13 182
2018 First official language - English 37 39 13 9 2 0 0 76 11 199
2018 First official language - French 39 39 11 5 5 1 0 78 10 158
2017 First official language - English 41 37 12 7 3 0 0 78 10 191
2017 First official language - French 33 46 10 7 3 0 0 79 11 176

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 32 6 1 0 0 0 93 1 230
2020 First official language - French 57 34 5 1 2 0 0 91 4 166
2019 First official language - English 56 33 5 3 2 0 1 90 5 194
2019 First official language - French 60 30 7 3 0 0 0 90 3 182
2018 First official language - English 56 31 10 3 0 0 0 87 3 197
2018 First official language - French 55 34 8 1 1 0 0 89 3 157
2017 First official language - English 63 31 5 1 1 0 0 94 2 191
2017 First official language - French 58 34 6 1 2 0 0 92 3 177
2014 First official language - English 62 30 5 2 0 0 0 93 2 175
2014 First official language - French 64 27 7 1 1 0 1 92 2 168

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 39 11 6 1 0 0 82 7 232
2020 First official language - French 39 38 14 4 5 0 1 77 8 167
2019 First official language - English 42 38 8 6 6 0 0 80 12 196
2019 First official language - French 38 37 13 8 4 0 0 75 12 182
2018 First official language - English 32 45 11 11 2 0 0 77 12 199
2018 First official language - French 38 40 17 4 2 0 0 78 6 158
2017 First official language - English 44 38 9 7 2 0 0 82 9 191
2017 First official language - French 37 42 9 6 5 0 0 79 11 177
2014 First official language - English 31 50 9 9 2 0 0 81 10 175
2014 First official language - French 25 42 17 11 4 0 1 68 15 168

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 34 11 7 2 0 0 81 9 232
2020 First official language - French 40 34 14 5 6 1 0 75 11 169
2019 First official language - English 48 31 9 7 4 0 1 79 11 196
2019 First official language - French 46 30 13 8 4 0 0 76 11 180
2018 First official language - English 44 32 12 10 1 0 0 76 12 198
2018 First official language - French 42 34 16 6 3 0 0 76 8 157
2017 First official language - English 46 34 9 8 4 0 0 80 12 190
2017 First official language - French 43 38 9 5 4 1 0 81 9 177
2014 First official language - English 37 45 7 9 3 0 0 81 11 175
2014 First official language - French 36 42 13 5 4 0 1 78 8 168

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 41 9 7 2 0 0 82 9 230
2020 First official language - French 37 43 11 3 4 1 0 81 7 168
2019 First official language - English 38 41 10 8 2 0 0 79 11 194
2019 First official language - French 40 44 9 5 2 0 0 84 7 176
2018 First official language - English 40 39 12 7 1 1 0 80 8 197
2018 First official language - French 42 36 13 7 2 0 0 78 9 159
2017 First official language - English 42 36 12 9 1 0 0 78 10 191
2017 First official language - French 41 40 12 4 3 0 0 81 7 177
2014 First official language - English 33 45 10 8 3 0 0 78 12 175
2014 First official language - French 36 38 16 5 4 0 1 74 10 168

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 33 9 3 0 0 0 87 4 232
2020 First official language - French 49 40 8 1 2 1 0 89 3 170
2019 First official language - English 52 34 8 5 2 0 0 86 6 196
2019 First official language - French 52 33 9 4 2 0 0 85 5 181
2018 First official language - English 49 38 6 7 1 0 0 86 8 199
2018 First official language - French 52 31 11 4 1 0 0 83 6 158
2017 First official language - English 54 37 5 3 2 0 0 91 5 191
2017 First official language - French 48 42 7 1 2 0 0 90 3 177
2014 First official language - English 46 35 10 6 3 0 0 81 9 175
2014 First official language - French 42 42 10 3 1 1 1 86 4 168

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 34 19 8 3 0 0 69 12 231
2020 First official language - French 41 32 14 8 4 0 0 74 12 169
2019 First official language - English 43 29 17 6 4 0 0 73 10 195
2019 First official language - French 41 36 13 5 4 0 0 78 9 181
2018 First official language - English 45 33 12 9 1 0 0 78 10 200
2018 First official language - French 45 32 15 6 2 0 0 77 8 159
2017 First official language - English 38 36 20 4 3 0 0 74 6 191
2017 First official language - French 46 32 15 6 1 0 0 78 7 177
2014 First official language - English 32 43 16 6 2 0 0 75 9 175
2014 First official language - French 36 37 14 13 1 0 0 73 13 168

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 22 39 24 9 1 1 33 27 233
2020 First official language - French 4 24 35 25 10 1 0 36 29 169
2019 First official language - English 8 18 40 24 10 0 0 34 25 196
2019 First official language - French 6 23 41 22 7 1 1 29 30 182
2018 First official language - English 4 19 44 20 12 1 0 32 23 198
2018 First official language - French 4 24 35 25 9 1 1 35 29 158
2017 First official language - English 4 13 46 26 10 1 2 36 17 191
2017 First official language - French 4 23 39 22 10 0 2 33 28 176
2014 First official language - English 5 14 40 29 10 1 1 40 20 174
2014 First official language - French 5 32 36 16 8 1 4 25 38 168

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 12 27 31 24 3 1 56 16 230
2020 First official language - French 4 13 30 32 18 3 0 52 17 169
2019 First official language - English 7 15 34 28 16 1 1 44 22 195
2019 First official language - French 10 19 28 28 13 1 1 42 30 180
2018 First official language - English 5 12 37 29 16 1 0 45 17 198
2018 First official language - French 6 15 30 27 15 6 1 45 22 158
2017 First official language - English 5 17 24 28 22 1 2 52 23 191
2017 First official language - French 5 16 25 25 21 6 3 50 22 175
2014 First official language - English 6 11 28 30 21 1 2 53 18 174
2014 First official language - French 5 17 26 27 16 4 4 47 24 168

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 17 34 27 14 2 1 42 24 232
2020 First official language - French 5 21 36 23 11 2 2 35 27 169
2019 First official language - English 11 14 36 28 10 1 0 38 25 196
2019 First official language - French 11 25 34 18 10 1 1 29 36 182
2018 First official language - English 9 16 40 28 7 0 0 35 25 197
2018 First official language - French 10 24 30 22 9 3 3 33 35 157
2017 First official language - English 7 16 40 25 10 0 2 36 23 191
2017 First official language - French 12 28 26 19 12 2 1 32 41 177
2014 First official language - English 8 19 31 27 12 1 2 40 28 174
2014 First official language - French 9 31 31 18 8 1 2 27 41 168

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 11 34 29 19 0 1 48 17 232
2020 First official language - French 4 12 33 38 12 0 0 50 17 170
2019 First official language - English 5 7 34 34 20 0 0 54 12 194
2019 First official language - French 5 14 32 30 19 1 0 49 19 181
2018 First official language - English 3 8 37 36 15 1 0 51 11 196
2018 First official language - French 4 16 34 27 15 4 0 43 22 157
2017 First official language - English 4 9 30 37 18 0 2 56 13 191
2017 First official language - French 3 17 33 32 13 2 1 46 20 175
2014 First official language - English 6 10 37 35 12 0 1 47 16 173
2014 First official language - French 3 24 41 20 11 1 1 31 27 168

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 19 32 19 19 1 1 40 28 232
2020 First official language - French 7 15 33 27 15 1 2 44 22 169
2019 First official language - English 7 14 37 26 15 1 1 41 22 194
2019 First official language - French 7 22 29 26 14 2 1 41 29 182
2018 First official language - English 8 18 36 22 13 2 1 36 27 199
2018 First official language - French 9 25 27 22 13 4 0 36 35 158
2017 First official language - English 10 19 31 22 13 2 3 37 30 191
2017 First official language - French 5 25 30 20 13 1 5 36 32 176
2014 First official language - English 14 27 36 14 7 1 1 22 41 174
2014 First official language - French 21 26 27 15 5 1 5 21 50 168

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 15 31 25 18 6 1 46 21 230
2020 First official language - French 5 25 29 22 15 2 1 39 31 170
2019 First official language - English 11 19 37 20 12 1 0 32 30 196
2019 First official language - French 12 25 30 24 7 2 1 31 38 182
2018 First official language - English 6 20 31 29 13 0 1 43 26 197
2018 First official language - French 13 23 30 16 11 5 1 29 38 156
2017 First official language - English 7 15 33 24 16 3 3 42 23 191
2017 First official language - French 10 26 25 24 9 3 2 35 38 175
2014 First official language - English 6 13 35 28 15 2 2 44 20 173
2014 First official language - French 10 18 32 23 11 2 4 36 30 168

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 18 35 24 14 3 1 40 24 232
2020 First official language - French 4 16 41 25 12 1 1 38 20 170
2019 First official language - English 8 16 40 23 11 0 1 35 24 196
2019 First official language - French 7 20 31 27 12 3 1 40 28 182
2018 First official language - English 9 16 40 26 9 1 0 35 25 198
2018 First official language - French 7 22 40 18 11 3 0 29 30 158
2017 First official language - English 7 18 43 21 10 1 1 31 25 191
2017 First official language - French 10 18 40 17 9 3 3 28 30 175
2014 First official language - English 9 23 33 22 11 1 1 34 32 174
2014 First official language - French 6 22 36 23 9 3 1 33 29 168

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 16 43 28 7 0 1 36 20 232
2020 First official language - French 3 19 34 33 12 0 0 44 22 170
2019 First official language - English 10 21 31 26 12 0 1 38 31 196
2019 First official language - French 7 23 33 25 12 0 1 37 30 182
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 28 16 10 2 10 5 67 14 233
2020 First official language - French 31 28 16 9 4 9 4 68 14 170
2019 First official language - English 34 33 13 7 4 5 6 74 12 196
2019 First official language - French 30 31 17 7 4 8 3 68 13 182
2018 First official language - English 31 36 13 9 4 3 4 72 14 199
2018 First official language - French 23 39 17 10 3 6 2 68 14 159
2017 First official language - English 34 29 11 8 6 5 7 72 16 191
2017 First official language - French 29 35 14 11 4 2 4 68 17 177
2014 First official language - English 32 34 10 10 5 4 4 73 16 175
2014 First official language - French 28 30 16 10 7 5 5 64 18 168

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 26 9 8 1 0 0 82 9 232
2020 First official language - French 52 27 10 6 4 2 0 80 10 170
2019 First official language - English 55 27 6 5 6 0 0 82 11 196
2019 First official language - French 50 31 9 5 4 1 0 81 9 182
2018 First official language - English 49 36 5 5 5 0 0 85 10 200
2018 First official language - French 49 37 8 5 1 1 0 87 6 159
2017 First official language - English 56 28 6 5 4 1 0 85 9 191
2017 First official language - French 46 39 6 7 2 1 0 85 10 176
2014 First official language - English 48 34 5 10 3 0 0 82 13 174
2014 First official language - French 46 34 8 7 4 0 0 80 11 168

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 28 4 4 1 0 0 92 5 233
2020 First official language - French 63 25 8 1 2 0 0 89 3 169
2019 First official language - English 64 28 2 5 2 0 0 92 6 195
2019 First official language - French 58 29 8 3 2 0 0 86 6 181
2018 First official language - English 68 26 3 2 2 0 0 94 3 200
2018 First official language - French 50 37 8 4 0 1 0 88 4 159
2017 First official language - English 62 26 5 6 1 0 0 88 8 191
2017 First official language - French 53 38 6 3 1 0 0 90 4 177
2014 First official language - English 56 34 4 4 2 0 0 90 6 175
2014 First official language - French 48 39 7 4 2 0 0 87 7 167

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 34 8 3 0 1 0 88 4 232
2020 First official language - French 52 32 12 1 3 1 0 85 4 168
2019 First official language - English 57 30 7 5 1 0 0 86 6 196
2019 First official language - French 48 35 11 2 3 1 0 83 6 182
2018 First official language - English 55 35 6 2 2 0 0 89 5 200
2018 First official language - French 41 43 11 4 0 1 0 85 4 159

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 21 9 3 2 4 2 86 5 233
2020 First official language - French 53 22 9 1 3 9 3 85 5 170
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 25 6 2 0 1 2 91 2 231
2020 First official language - French 53 29 12 1 3 1 2 84 4 169
2019 First official language - English 60 25 5 4 2 0 4 88 6 195
2019 First official language - French 53 29 8 3 1 1 4 87 4 182

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 31 7 4 4 1 0 85 8 233
2020 First official language - French 48 32 10 5 5 1 0 80 10 169
2019 First official language - English 52 31 7 6 4 1 0 84 9 196
2019 First official language - French 49 29 11 7 3 1 0 79 10 182
2018 First official language - English 45 39 6 7 2 1 0 85 9 198
2018 First official language - French 45 38 7 5 4 0 1 84 9 159
2017 First official language - English 51 29 6 9 3 1 1 82 12 191
2017 First official language - French 46 34 8 9 3 0 0 80 12 177
2014 First official language - English 41 37 7 12 2 1 1 79 14 175
2014 First official language - French 39 38 9 8 5 1 0 78 13 168

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 21 12 2 3 3 0 82 5 233
2020 First official language - French 53 26 13 2 4 0 2 80 7 170

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 26 11 4 3 1 0 82 7 233
2020 First official language - French 55 32 5 3 4 0 1 89 7 169
2019 First official language - English 55 29 6 5 3 1 0 85 8 195
2019 First official language - French 57 24 11 4 3 1 1 82 7 181
2018 First official language - English 51 34 9 4 2 1 0 85 6 198
2018 First official language - French 51 32 9 5 2 1 0 84 8 159
2017 First official language - English 54 28 6 8 2 1 1 83 11 191
2017 First official language - French 47 31 12 7 2 0 1 78 10 176
2014 First official language - English 45 35 11 6 3 1 1 80 9 175
2014 First official language - French 42 36 9 9 4 1 0 78 13 168

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 233
2020 First official language - French 40 60 170

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 13 4 0 0 3 10 95 1 233
2020 First official language - French 67 16 5 0 0 4 9 95 0 170

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 21 2 5 3 1 0 90 8 233
2020 First official language - French 62 25 8 3 2 0 0 87 5 170
2019 First official language - English 62 25 6 4 3 0 0 87 7 196
2019 First official language - French 58 31 5 2 3 0 1 89 5 182
2018 First official language - English 57 28 8 5 2 0 0 85 7 197
2018 First official language - French 54 27 11 4 4 0 1 82 8 159
2017 First official language - English 60 23 8 5 3 0 0 84 8 191
2017 First official language - French 60 25 8 5 2 0 0 84 7 177
2014 First official language - English 52 30 8 7 3 0 1 82 10 175
2014 First official language - French 46 31 9 10 4 0 0 77 14 168
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 27 10 5 2 3 0 82 7 233
2020 First official language - French 48 31 7 5 2 7 0 85 8 169
2019 First official language - English 47 31 9 7 3 3 0 80 10 196
2019 First official language - French 39 38 12 6 4 2 0 78 10 179
2018 First official language - English 43 37 9 8 2 2 0 81 10 200
2018 First official language - French 38 42 14 4 1 1 0 80 6 158
2017 First official language - English 45 30 11 5 3 6 2 80 8 191
2017 First official language - French 34 42 14 4 2 2 1 79 7 176
2014 First official language - English 41 36 7 8 6 2 0 79 14 175
2014 First official language - French 31 42 12 5 5 4 1 77 11 168

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 32 10 6 4 2 0 79 10 233
2020 First official language - French 38 37 12 6 2 4 0 78 9 169
2019 First official language - English 41 34 9 7 7 1 0 76 15 195
2019 First official language - French 34 39 14 9 4 1 1 73 13 180
2018 First official language - English 33 38 12 11 5 2 0 72 16 200
2018 First official language - French 35 36 16 9 1 3 1 72 11 157
2017 First official language - English 37 37 11 8 4 3 1 77 12 190
2017 First official language - French 30 42 19 5 3 1 1 73 8 176
2014 First official language - English 37 37 10 10 5 1 0 75 15 175
2014 First official language - French 26 44 17 7 4 2 0 71 12 168

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 39 12 10 6 3 0 71 16 233
2020 First official language - French 25 42 16 8 4 6 0 71 12 170
2019 First official language - English 25 39 13 16 7 1 0 65 23 195
2019 First official language - French 25 35 19 13 5 3 0 62 18 180
2018 First official language - English 20 38 17 17 6 2 0 60 23 199
2018 First official language - French 26 38 18 11 4 4 0 66 15 157
2017 First official language - English 23 38 16 13 5 4 1 65 18 191
2017 First official language - French 20 38 26 10 4 2 1 59 14 175
2014 First official language - English 22 47 14 11 5 2 0 70 16 175
2014 First official language - French 20 41 20 8 6 5 0 64 15 168

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 36 15 12 5 2 0 67 17 233
2020 First official language - French 20 49 16 10 3 2 0 71 13 170
2019 First official language - English 23 38 16 16 7 1 0 62 23 196
2019 First official language - French 17 42 18 14 7 1 0 60 21 180
2018 First official language - English 15 44 15 20 6 1 0 59 25 200
2018 First official language - French 16 45 17 16 6 1 0 61 22 158
2017 First official language - English 24 37 14 16 7 2 1 63 23 191
2017 First official language - French 21 38 23 10 6 1 1 60 16 176
2014 First official language - English 21 40 12 19 6 1 0 62 26 175
2014 First official language - French 17 38 20 19 4 2 1 56 24 168

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 23 12 0 0 1 0 87 0 233
2020 First official language - French 55 25 13 6 1 1 0 80 7 170
2019 First official language - English 66 23 7 2 0 2 0 91 2 196
2019 First official language - French 50 33 12 2 1 2 0 85 3 182
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 40 10 6 1 1 0 83 8 232
2020 First official language - French 35 42 15 6 1 1 1 78 6 170
2019 First official language - English 42 35 15 6 3 0 0 77 8 196
2019 First official language - French 31 50 11 6 1 1 0 82 7 180
2018 First official language - English 35 42 11 7 4 1 0 78 11 199
2018 First official language - French 34 47 13 4 2 0 0 80 6 158
2017 First official language - English 38 40 10 8 2 1 0 79 10 190
2017 First official language - French 33 49 11 3 3 1 0 83 6 177
2014 First official language - English 43 38 10 5 3 1 0 82 8 175
2014 First official language - French 33 48 14 3 1 1 0 82 4 168

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 45 14 12 5 2 0 69 17 232
2020 First official language - French 19 43 25 8 2 2 0 64 10 169
2019 First official language - English 19 37 15 19 10 0 0 56 29 196
2019 First official language - French 19 38 19 18 5 1 0 57 23 180

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 32 14 8 5 2 1 71 14 232
2020 First official language - French 32 34 17 12 1 3 2 69 14 170
2019 First official language - English 35 36 13 9 4 2 2 73 13 196
2019 First official language - French 34 37 11 11 6 1 1 72 17 180
2018 First official language - English 31 45 8 9 4 3 0 78 14 200
2018 First official language - French 26 38 16 12 2 3 3 68 15 157
2017 First official language - English 43 28 12 10 4 2 1 73 15 190
2017 First official language - French 34 30 16 11 6 3 0 66 17 177
2014 First official language - English 42 31 9 10 3 5 0 76 14 175
2014 First official language - French 37 35 12 8 2 4 2 76 11 168

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 39 11 4 1 1 0 84 5 231
2020 First official language - French 41 36 19 4 1 0 0 77 5 169
2019 First official language - English 47 34 10 5 2 1 0 82 7 195
2019 First official language - French 37 41 13 5 2 1 1 79 7 181
2018 First official language - English 44 36 12 5 3 0 0 80 8 198
2018 First official language - French 31 51 15 2 1 0 0 82 3 157

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 23 20 8 6 12 3 60 16 232
2020 First official language - French 18 24 21 8 10 13 6 52 23 170
2019 First official language - English 24 25 16 12 8 12 3 57 24 196
2019 First official language - French 21 22 19 10 12 14 2 51 26 181
2018 First official language - English 19 26 24 10 8 12 1 52 20 200
2018 First official language - French 15 23 19 17 8 12 5 46 31 158
2017 First official language - English 17 26 17 11 12 11 5 52 28 191
2017 First official language - French 11 19 22 18 12 16 2 37 37 177
2014 First official language - English 18 17 17 25 11 9 3 40 42 175
2014 First official language - French 12 21 20 16 14 14 4 40 36 168

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 36 17 8 5 1 0 69 13 232
2020 First official language - French 31 37 14 11 4 2 0 71 15 168
2019 First official language - English 27 39 12 14 8 1 0 67 22 193
2019 First official language - French 28 41 15 10 4 2 0 70 15 181
2018 First official language - English 25 40 12 15 6 2 0 66 21 198
2018 First official language - French 29 35 23 10 3 1 0 64 13 157
2017 First official language - English 28 37 11 15 6 3 1 68 21 190
2017 First official language - French 29 46 13 6 4 1 1 76 10 177
2014 First official language - English 17 35 17 17 13 1 0 53 30 175
2014 First official language - French 20 39 16 14 7 3 1 61 22 168

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 30 12 17 8 2 2 62 26 232
2020 First official language - French 20 29 17 19 9 2 3 52 30 170
2019 First official language - English 28 31 11 17 12 0 0 59 29 196
2019 First official language - French 21 30 15 18 12 1 3 53 31 181
2018 First official language - English 21 31 15 20 12 1 0 53 32 199
2018 First official language - French 15 27 23 19 10 2 4 45 31 157
2017 First official language - English 21 33 11 17 14 2 3 56 33 191
2017 First official language - French 17 32 19 16 12 4 1 51 29 177
2014 First official language - English 16 30 12 20 18 3 1 48 40 174
2014 First official language - French 12 27 20 21 16 1 2 41 38 168

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 27 12 7 3 1 3 76 11 233
2020 First official language - French 46 29 11 4 3 1 6 80 8 170
2019 First official language - English 50 25 13 4 3 1 5 79 8 195
2019 First official language - French 54 23 12 3 4 0 4 80 7 179

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 27 9 4 3 0 2 84 7 233
2020 First official language - French 60 21 9 2 3 0 5 85 6 170
2019 First official language - English 57 22 11 5 1 1 2 82 7 196
2019 First official language - French 58 24 10 2 2 1 4 86 3 180

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 7 4 1 1 4 3 94 2 233
2020 First official language - French 75 8 3 2 1 4 6 93 4 168
2019 First official language - English 81 8 3 2 2 2 3 94 3 195
2019 First official language - French 75 14 3 2 1 1 5 94 3 179

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 12 4 1 0 2 6 94 1 233
2020 First official language - French 69 12 6 1 1 2 9 92 1 169
2019 First official language - English 84 3 4 1 1 2 7 95 1 195
2019 First official language - French 78 6 4 2 1 1 9 93 3 180

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 46 14 3 1 1 0 81 5 233
2020 First official language - French 30 42 18 5 1 4 0 75 6 170
2019 First official language - English 30 49 11 9 1 0 0 79 10 196
2019 First official language - French 28 41 18 6 2 5 1 73 8 180
2018 First official language - English 29 41 17 9 3 1 0 71 12 199
2018 First official language - French 24 44 20 5 3 4 0 71 9 157
2017 First official language - English 30 43 13 10 2 2 0 74 12 191
2017 First official language - French 21 44 20 6 3 6 1 69 9 175

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 40 7 5 1 1 0 87 6 232
2020 First official language - French 45 34 14 2 1 4 0 82 3 170
2019 First official language - English 43 43 4 8 1 1 0 86 10 194
2019 First official language - French 42 42 9 3 2 2 1 86 4 179
2018 First official language - English 54 30 7 7 2 1 0 85 8 199
2018 First official language - French 50 37 9 3 1 1 0 88 3 157
2017 First official language - English 47 39 7 6 1 1 0 87 7 190
2017 First official language - French 43 42 9 4 1 2 0 87 5 176
2014 First official language - English 53 35 5 5 1 1 0 89 6 175
2014 First official language - French 43 43 11 2 1 0 0 86 2 168

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 38 8 4 0 2 0 87 4 233
2020 First official language - French 46 35 13 2 1 2 1 84 3 169
2019 First official language - English 52 35 7 6 1 0 0 87 6 195
2019 First official language - French 50 36 10 2 2 1 0 87 3 180
2018 First official language - English 49 35 10 3 1 2 0 86 4 198
2018 First official language - French 43 43 10 1 0 3 1 89 1 156
2017 First official language - English 44 30 15 4 3 3 0 77 7 189
2017 First official language - French 39 43 11 2 1 4 0 85 3 176
2014 First official language - English 47 27 10 5 1 8 1 82 7 175
2014 First official language - French 41 38 18 1 1 1 0 80 2 168

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 30 19 5 1 5 1 73 7 233
2020 First official language - French 41 28 20 3 1 7 0 75 5 167

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 31 8 4 3 2 2 84 8 231
2020 First official language - French 45 30 9 4 1 7 3 84 6 168

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 26 3 4 0 0 0 92 4 233
2020 First official language - French 66 24 7 2 1 0 0 90 3 168
2019 First official language - English 67 21 8 4 1 0 0 88 4 196
2019 First official language - French 63 26 4 4 1 1 1 90 6 181
2018 First official language - English 65 26 4 3 2 0 0 91 5 199
2018 First official language - French 60 31 7 1 1 1 0 92 1 157
2017 First official language - English 63 27 7 3 1 0 0 90 4 191
2017 First official language - French 54 38 5 1 1 0 0 93 2 176
2014 First official language - English 69 21 9 1 1 0 0 89 2 175
2014 First official language - French 57 35 5 2 1 0 0 93 2 167

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 25 8 3 1 2 0 88 4 232
2020 First official language - French 56 29 10 4 1 0 0 85 5 167
2019 First official language - English 59 25 9 4 2 1 0 84 6 196
2019 First official language - French 56 32 7 3 3 0 0 87 6 181
2018 First official language - English 55 32 8 4 1 1 0 87 5 198
2018 First official language - French 50 37 9 2 1 1 0 87 3 154
2017 First official language - English 59 27 8 4 2 1 0 87 6 191
2017 First official language - French 51 38 7 2 2 1 0 89 4 177
2014 First official language - English 50 33 11 4 2 0 0 83 6 175
2014 First official language - French 42 40 12 4 2 0 0 82 6 168

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 28 6 5 1 1 0 87 6 231
2020 First official language - French 53 34 9 2 1 0 0 87 4 167
2019 First official language - English 55 27 9 7 1 1 0 82 8 196
2019 First official language - French 51 34 8 4 2 0 0 86 6 181
2018 First official language - English 52 34 7 6 2 1 0 86 8 198
2018 First official language - French 46 39 12 2 1 1 0 86 3 156
2017 First official language - English 57 28 8 5 2 0 0 86 7 191
2017 First official language - French 50 39 7 3 1 0 0 89 4 177
2014 First official language - English 49 34 9 6 2 0 0 83 9 175
2014 First official language - French 43 39 13 3 2 0 0 82 5 168

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 23 9 12 1 1 0 77 13 233
2020 First official language - French 46 23 15 8 5 2 1 71 13 168
2019 First official language - English 48 22 16 7 5 2 0 72 12 195
2019 First official language - French 51 19 17 6 5 1 0 71 11 181
2018 First official language - English 42 32 13 7 5 1 0 75 12 199
2018 First official language - French 39 26 22 5 3 5 0 68 9 157
2017 First official language - English 44 27 13 7 6 1 0 73 14 190
2017 First official language - French 41 29 20 2 4 3 1 73 7 177
2014 First official language - English 41 29 14 9 4 3 0 72 13 175
2014 First official language - French 38 27 17 12 5 1 1 66 17 168
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 28 43 30 232
2020 First official language - French 25 42 33 170
2019 First official language - English 28 32 40 196
2019 First official language - French 25 42 33 181
2018 First official language - English 26 36 38 199
2018 First official language - French 23 34 43 159
2017 First official language - English 22 39 39 191
2017 First official language - French 30 44 25 176
2014 First official language - English 32 34 33 175
2014 First official language - French 27 46 27 168

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 14 38 33 0 12 3 65
2020 First official language - French 15 29 45 0 2 10 43
2019 First official language - English 12 30 27 6 15 9 55
2019 First official language - French 6 40 38 8 4 4 46
2018 First official language - English 12 24 40 6 17 2 51
2018 First official language - French 18 30 32 5 5 8 37
2017 First official language - English 14 36 28 7 12 2 42
2017 First official language - French 24 20 36 6 9 6 53
2014 First official language - English 16 34 25 11 9999 15 57
2014 First official language - French 11 30 37 11 9999 11 46
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 233
2020 First official language - French 6 94 170
2019 First official language - English 9 91 195
2019 First official language - French 8 92 182
2018 First official language - English 10 90 200
2018 First official language - French 10 90 157

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 17
2020 First official language - French 49 51 10
2019 First official language - English 47 53 17
2019 First official language - French 46 54 15
2018 First official language - English 43 57 19
2018 First official language - French 44 56 16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 17
2019 First official language - French 66 34 15
2018 First official language - English 53 47 19
2018 First official language - French 62 38 16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 17
2020 First official language - French 0 100 10
2019 First official language - English 0 100 17
2019 First official language - French 0 100 15
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 36 64 17
2019 First official language - French 40 60 15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 17
2019 First official language - French 46 54 15
2018 First official language - English 42 58 19
2018 First official language - French 43 57 16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 17
2020 First official language - French 51 49 10
2018 First official language - English 58 42 19
2018 First official language - French 31 69 16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 36 64 19
2018 First official language - French 31 69 16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 17
2020 First official language - French 0 100 10
2019 First official language - English 0 100 17
2019 First official language - French 0 100 15
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 17
2020 First official language - French 51 49 10
2019 First official language - English 48 52 17
2019 First official language - French 67 33 15
2018 First official language - English 26 74 19
2018 First official language - French 31 69 16

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 66 34 17
2019 First official language - French 46 54 15
2018 First official language - English 36 64 19
2018 First official language - French 50 50 16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 17
2020 First official language - French 0 100 10
2019 First official language - English 0 100 17
2019 First official language - French 0 100 15
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 15
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 53 47 19
2018 First official language - French 31 69 16

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 27 73 19
2018 First official language - French 0 100 16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 35 65 17
2019 First official language - French 34 66 15

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 17
2019 First official language - French 40 60 15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 15
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 58 42 19
2018 First official language - French 43 57 16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 16 15 5 4 34 8 59 15 233
2020 First official language - French 19 13 13 5 5 36 9 59 18 169
2019 First official language - English 21 13 14 7 4 29 12 58 18 196
2019 First official language - French 19 13 15 4 8 34 7 54 20 180
2018 First official language - English 19 18 12 9 5 32 6 59 22 200
2018 First official language - French 15 16 24 6 4 28 6 48 16 158
2017 First official language - English 18 13 18 8 8 27 9 48 25 191
2017 First official language - French 10 25 10 6 7 33 9 61 21 177
2014 First official language - English 12 10 16 9 6 32 15 41 28 175
2014 First official language - French 10 16 19 12 8 27 8 39 31 168

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 31 12 4 2 10 2 80 7 232
2020 First official language - French 41 31 10 6 2 8 1 79 9 168
2019 First official language - English 46 28 14 3 3 4 2 79 6 196
2019 First official language - French 36 32 14 3 4 9 1 76 8 182
2018 First official language - English 41 30 12 5 5 6 1 77 10 200
2018 First official language - French 32 34 20 4 2 7 1 71 7 159
2017 First official language - English 36 26 20 7 2 8 1 68 10 191
2017 First official language - French 28 38 12 6 5 12 0 75 12 177
2014 First official language - English 28 29 17 5 3 16 2 70 10 175
2014 First official language - French 21 29 24 6 4 14 1 59 12 168
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 233
2020 First official language - French 4 96 170
2019 First official language - English 5 95 196
2019 First official language - French 3 97 181

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 15 14 4 0 38 8 67 7 230
2020 First official language - French 19 14 15 4 2 38 8 61 12 169
2019 First official language - English 21 13 18 4 2 31 12 59 10 196
2019 First official language - French 19 15 16 5 3 36 6 59 13 181
2018 First official language - English 20 15 16 2 5 35 7 61 12 200
2018 First official language - French 19 21 20 3 3 28 6 61 8 157
2017 First official language - English 15 11 13 5 3 40 14 56 16 191
2017 First official language - French 19 20 14 0 3 35 8 69 6 177
2014 First official language - English 17 9 13 3 1 43 15 59 10 174
2014 First official language - French 13 17 18 3 1 38 10 57 8 167

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 32 10 4 2 8 2 83 6 232
2020 First official language - French 42 28 14 4 1 10 1 78 6 169
2019 First official language - English 50 24 15 4 2 4 1 78 6 196
2019 First official language - French 40 31 11 4 2 10 2 81 6 182
2018 First official language - English 46 29 11 1 4 9 1 82 6 199
2018 First official language - French 30 43 17 3 1 5 1 78 4 157
2017 First official language - English 41 29 12 5 2 9 2 78 8 191
2017 First official language - French 31 34 16 1 3 13 1 76 5 177
2014 First official language - English 37 25 13 3 1 18 4 78 5 175
2014 First official language - French 24 29 23 1 2 19 1 67 4 167
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 20 9 2 6 0 3 82 8 233
2020 First official language - French 54 22 10 6 5 1 2 78 12 170

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 26 12 7 3 0 1 77 11 233
2020 First official language - French 64 20 9 3 3 0 0 85 6 168
2019 First official language - English 51 24 15 3 5 0 1 76 9 196
2019 First official language - French 55 22 15 3 4 0 1 77 8 182
2018 First official language - English 50 28 12 5 3 1 1 80 8 199
2018 First official language - French 44 30 13 6 2 0 3 77 9 158
2017 First official language - English 47 32 10 5 6 0 1 80 10 191
2017 First official language - French 37 29 16 9 6 1 3 68 16 177

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 28 25 17 12 0 0 45 29 233
2020 First official language - French 12 33 27 18 9 0 0 46 27 170
2019 First official language - English 21 32 21 16 10 0 0 53 26 196
2019 First official language - French 15 34 24 19 7 0 0 49 26 182
2018 First official language - English 18 27 28 18 10 0 0 45 27 199
2018 First official language - French 13 25 38 17 6 0 1 38 23 158
2017 First official language - English 14 28 31 19 8 0 1 42 27 191
2017 First official language - French 17 26 30 17 8 1 1 44 25 177

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 28 22 10 7 0 1 60 18 232
2020 First official language - French 23 41 19 10 7 0 1 64 17 168
2019 First official language - English 37 32 18 8 4 0 1 69 12 196
2019 First official language - French 32 28 25 10 4 0 1 61 14 182
2018 First official language - English 31 29 25 13 2 0 0 60 15 199
2018 First official language - French 21 30 28 15 4 0 2 51 20 159
2017 First official language - English 28 32 22 13 3 1 2 62 16 191
2017 First official language - French 25 23 31 11 7 0 3 49 19 177

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 21 26 15 10 0 0 49 25 231
2020 First official language - French 26 28 25 10 9 1 1 55 19 167
2019 First official language - English 24 32 20 11 12 0 0 56 24 196
2019 First official language - French 19 27 22 22 8 1 1 47 31 182
2018 First official language - English 22 29 24 16 10 0 0 50 26 199
2018 First official language - French 16 33 21 21 8 0 2 49 30 159
2017 First official language - English 19 28 28 15 10 1 1 47 25 191
2017 First official language - French 20 27 24 16 9 2 2 49 26 177

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 23 17 7 5 0 1 71 13 232
2020 First official language - French 43 26 14 8 4 0 4 72 13 170
2019 First official language - English 52 29 7 6 2 1 3 85 8 196
2019 First official language - French 49 33 9 4 1 0 4 85 6 182
2018 First official language - English 50 24 17 5 2 0 3 76 7 198
2018 First official language - French 48 29 11 3 0 1 8 84 3 159
2017 First official language - English 44 27 17 3 1 1 7 78 4 191
2017 First official language - French 40 26 13 6 1 1 13 76 8 176

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 30 23 11 11 0 0 56 21 233
2020 First official language - French 32 26 23 12 7 0 0 58 19 170
2019 First official language - English 37 27 17 10 8 0 0 65 18 196
2019 First official language - French 37 31 18 8 6 0 1 69 13 180
2018 First official language - English 36 22 25 10 7 0 0 58 17 199
2018 First official language - French 35 34 20 5 4 0 2 70 10 159
2017 First official language - English 26 34 23 15 3 0 1 60 17 191
2017 First official language - French 30 30 25 11 3 0 1 60 14 177

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 25 19 10 10 0 7 58 22 231
2020 First official language - French 32 23 24 7 9 0 5 58 17 170

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 40 15 7 3 0 0 75 10 230
2020 First official language - French 39 32 18 7 2 0 2 72 10 169
2019 First official language - English 30 39 20 5 6 0 1 69 11 194
2019 First official language - French 37 34 19 5 3 1 0 72 9 180
2018 First official language - English 20 38 27 10 5 0 0 58 15 199
2018 First official language - French 24 41 20 7 4 2 3 68 11 158
2017 First official language - English 26 43 16 14 1 0 0 69 15 191
2017 First official language - French 28 32 23 10 3 1 2 62 14 177

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 37 21 9 5 0 0 65 14 231
2020 First official language - French 25 38 24 9 2 1 1 65 11 169
2019 First official language - English 25 38 17 13 7 0 0 63 20 194
2019 First official language - French 25 35 28 8 3 1 0 61 11 180
2018 First official language - English 23 27 27 19 4 0 0 50 23 200
2018 First official language - French 24 30 25 13 4 1 3 57 17 158
2017 First official language - English 26 30 33 8 2 0 2 57 10 191
2017 First official language - French 23 32 26 17 2 1 1 55 19 177

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 35 18 8 4 0 1 70 12 230
2020 First official language - French 38 30 21 6 4 1 1 69 9 170
2019 First official language - English 34 30 20 9 6 0 0 65 15 193
2019 First official language - French 37 30 20 7 5 1 1 68 12 179
2018 First official language - English 28 32 24 9 6 0 1 61 15 200
2018 First official language - French 28 37 18 11 3 1 2 67 15 157
2017 First official language - English 35 35 16 10 3 0 2 71 13 191
2017 First official language - French 28 33 25 10 3 0 1 61 13 176

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 24 14 5 5 1 0 76 10 229
2020 First official language - French 55 20 15 4 5 0 1 76 9 169
2019 First official language - English 51 25 13 4 7 0 0 75 12 194
2019 First official language - French 49 25 13 6 6 0 1 75 11 177

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 34 25 10 5 0 0 60 15 231
2020 First official language - French 27 37 20 11 4 0 1 65 15 170

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 35 19 13 3 0 0 64 17 231
2020 First official language - French 27 40 22 6 4 0 1 68 10 168
2019 First official language - English 42 27 19 9 4 0 0 69 12 194
2019 First official language - French 36 36 17 6 4 0 0 72 10 179
2018 First official language - English 36 30 17 12 4 0 1 66 16 200
2018 First official language - French 22 43 21 8 3 1 2 67 11 158
2017 First official language - English 40 32 15 10 2 1 1 72 12 191
2017 First official language - French 29 30 25 10 5 1 1 60 15 175

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 28 20 5 1 1 0 74 6 231
2020 First official language - French 49 32 11 5 1 0 1 82 7 168
2019 First official language - English 64 19 11 4 1 0 0 84 5 193
2019 First official language - French 67 23 8 0 1 0 1 91 1 178
2018 First official language - English 63 20 10 4 2 0 0 84 6 200
2018 First official language - French 61 21 10 3 1 1 5 86 3 156
2017 First official language - English 61 22 12 3 1 0 2 84 4 191
2017 First official language - French 66 21 5 2 1 0 4 92 3 177

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 39 23 10 3 0 0 65 13 229
2020 First official language - French 33 35 19 9 4 0 0 68 13 168

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 13 5 2 0 1 5 92 3 232
2020 First official language - French 63 22 8 1 1 1 5 90 1 168
2019 First official language - English 85 7 3 1 1 1 4 95 2 193
2019 First official language - French 77 11 5 1 1 1 6 93 1 179
2018 First official language - English 77 11 4 4 1 1 3 92 4 200
2018 First official language - French 71 15 4 1 0 0 10 95 1 157

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 11 3 2 1 1 3 94 3 232
2020 First official language - French 85 6 0 4 2 0 4 94 6 168
2019 First official language - English 78 12 4 3 3 0 2 91 5 196
2019 First official language - French 78 10 4 3 3 1 2 90 6 181
2018 First official language - English 77 11 4 4 2 1 2 90 6 199
2018 First official language - French 71 11 4 4 2 0 7 88 7 158
2017 First official language - English 79 9 7 4 1 1 0 88 5 191
2017 First official language - French 69 18 6 2 2 0 4 91 3 176

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 20 8 3 0 0 1 90 3 232
2020 First official language - French 63 25 6 3 1 0 2 90 4 167
2019 First official language - English 63 23 10 3 1 0 1 86 4 196
2019 First official language - French 61 26 6 3 3 1 1 88 6 181
2018 First official language - English 62 24 8 3 2 0 1 87 5 199
2018 First official language - French 49 32 11 3 3 0 3 83 6 158
2017 First official language - English 64 24 8 4 0 0 1 88 4 191
2017 First official language - French 51 29 12 2 3 0 3 82 5 177

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 15 7 2 4 0 1 88 5 232
2020 First official language - French 71 16 7 2 3 0 1 87 6 168
2019 First official language - English 67 17 8 5 3 0 1 84 8 196
2019 First official language - French 66 18 5 6 4 1 1 84 10 182
2018 First official language - English 58 25 9 4 4 0 0 83 8 197
2018 First official language - French 56 25 10 4 3 0 2 82 8 158
2017 First official language - English 67 19 9 4 2 0 1 86 5 190
2017 First official language - French 64 22 6 2 3 1 3 89 5 176

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 9 4 2 2 1 17 90 5 232
2020 First official language - French 59 10 6 4 1 0 20 86 6 170
2019 First official language - English 61 13 4 3 1 0 18 91 4 194
2019 First official language - French 54 16 4 1 0 1 24 93 1 181
2018 First official language - English 54 15 7 1 1 0 22 88 2 197
2018 First official language - French 44 15 6 4 1 1 29 85 7 158
2017 First official language - English 57 14 3 5 1 1 20 89 7 190
2017 First official language - French 53 8 5 1 1 1 31 90 3 176

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 17 3 2 3 0 2 92 5 233
2020 First official language - French 72 18 5 1 1 0 4 93 2 170
2019 First official language - English 70 23 4 1 1 0 0 94 2 196
2019 First official language - French 71 21 4 1 0 1 2 95 1 180
2018 First official language - English 64 22 6 3 2 0 4 90 4 197
2018 First official language - French 59 24 9 4 0 0 4 87 4 158
2017 First official language - English 64 23 5 2 1 1 5 93 3 191
2017 First official language - French 67 18 6 1 0 0 8 93 1 176

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 15 9 4 6 0 1 81 10 233
2020 First official language - French 73 16 6 2 1 0 2 91 3 170
2019 First official language - English 67 16 6 4 5 0 1 85 9 195
2019 First official language - French 69 15 7 3 4 1 2 86 7 182
2018 First official language - English 63 17 7 6 6 0 1 81 11 198
2018 First official language - French 57 20 7 6 4 1 4 81 12 158
2017 First official language - English 64 23 8 2 1 1 2 89 3 191
2017 First official language - French 63 15 8 2 6 1 4 83 9 176

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 30 17 7 3 0 1 73 10 233
2020 First official language - French 46 31 15 7 1 0 0 77 8 170
2019 First official language - English 52 28 14 6 1 0 0 80 7 196
2019 First official language - French 59 20 13 5 1 1 1 80 6 181
2018 First official language - English 50 30 12 3 4 0 1 81 7 199
2018 First official language - French 45 31 15 5 1 0 2 78 7 158
2017 First official language - English 51 28 13 2 2 1 3 82 4 190
2017 First official language - French 47 31 13 5 2 0 1 79 7 175

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 43 21 5 3 1 1 71 8 233
2020 First official language - French 35 41 18 6 1 0 0 75 6 170

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 33 31 14 5 0 0 49 19 233
2020 First official language - French 14 32 38 14 1 1 0 46 15 170
2019 First official language - English 18 37 31 10 3 0 0 55 13 196
2019 First official language - French 15 40 33 9 3 0 0 55 12 182
2018 First official language - English 17 34 32 13 4 0 0 51 17 200
2018 First official language - French 11 42 34 9 3 1 1 54 12 159
2017 First official language - English 15 31 38 14 2 0 0 46 16 191
2017 First official language - French 11 32 40 14 3 0 0 43 17 176

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 19 35 25 7 0 0 32 33 233
2020 First official language - French 6 20 40 23 13 0 0 35 25 169
2019 First official language - English 7 16 35 30 13 1 0 42 23 194
2019 First official language - French 8 14 36 27 16 0 0 42 22 181
2018 First official language - English 7 15 41 25 12 0 0 37 21 198
2018 First official language - French 8 17 28 28 17 0 1 46 26 154
2017 First official language - English 5 12 48 24 11 0 0 35 17 191
2017 First official language - French 6 18 38 21 17 0 1 38 24 176

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 39 6 3 1 1 0 90 4 232
2020 First official language - French 47 41 8 2 1 1 0 89 3 167
2019 First official language - English 48 36 9 4 2 0 0 84 7 195
2019 First official language - French 44 40 12 2 2 1 0 85 3 181
2018 First official language - English 52 34 7 2 2 2 0 88 5 199
2018 First official language - French 43 43 10 2 1 0 1 87 3 158
2017 First official language - English 49 36 7 4 3 2 0 86 6 190
2017 First official language - French 41 39 11 4 2 3 0 82 6 177

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 37 12 7 3 1 0 78 10 231
2020 First official language - French 44 30 17 5 2 3 0 76 7 168

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 29 8 7 4 1 0 81 11 233
2020 First official language - French 50 28 10 6 4 1 1 79 11 170

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 26 7 2 1 3 0 89 3 232
2020 First official language - French 55 28 9 1 4 2 2 86 5 170

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 33 9 7 3 1 0 80 11 233
2020 First official language - French 45 35 13 3 2 2 0 82 5 170
2019 First official language - English 38 39 10 8 4 1 0 78 12 195
2019 First official language - French 34 39 14 6 5 1 0 74 12 182
2018 First official language - English 38 41 9 6 5 1 0 80 11 200
2018 First official language - French 31 45 16 5 3 1 0 76 8 159
2017 First official language - English 35 43 7 11 3 1 0 79 14 191
2017 First official language - French 28 44 15 8 3 2 0 73 11 176

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 41 7 5 0 0 0 87 6 233
2020 First official language - French 52 34 8 5 1 0 1 87 5 170

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 38 6 6 1 0 0 86 8 233
2020 First official language - French 49 38 8 4 1 0 1 88 4 168

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 36 14 3 1 2 1 81 5 233
2020 First official language - French 43 36 12 4 2 0 1 81 7 169

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 26 8 0 0 1 2 91 1 232
2020 First official language - French 55 34 6 3 1 0 1 90 4 170

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 85 12 1 0 0 2 0 98 0 231
2020 First official language - French 82 17 1 0 0 0 1 99 0 169

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 31 3 3 1 0 0 92 4 231
2020 First official language - French 59 33 3 2 0 2 1 95 2 168

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 22 6 3 2 1 1 88 5 233
2020 First official language - French 62 22 7 4 4 1 1 85 7 167

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 22 3 3 0 1 0 94 3 233
2020 First official language - French 66 24 7 2 0 0 1 91 2 166

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 49 9 12 3 0 0 76 14 84
2020 First official language - French 20 51 11 14 4 0 0 71 18 57
2019 First official language - English 28 50 11 10 1 0 0 78 11 72
2019 First official language - French 22 57 7 9 3 2 0 80 13 65

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 100 0 84
2020 First official language - French 96 4 57

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 34 14 17 8 0 0 60 25 84
2020 First official language - French 20 34 21 17 7 0 2 55 24 55
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 232
2020 First official language - French 9 91 170

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 231
2020 First official language - French 13 87 170
2019 First official language - English 20 80 195
2019 First official language - French 12 88 180
2017 First official language - English 17 83 191
2017 First official language - French 22 78 177
2014 First official language - English 13 87 175
2014 First official language - French 13 87 167

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 24
2020 First official language - French 48 52 21

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 88 13 24
2020 First official language - French 90 10 21
2019 First official language - English 92 8 38
2019 First official language - French 85 15 21
2017 First official language - English 82 18 31
2017 First official language - French 69 31 39
2014 First official language - English 96 4 23
2014 First official language - French 86 14 22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 24 10 5 5 5 0 80 10 21
2020 First official language - French 47 32 16 0 0 5 0 83 0 19
2019 First official language - English 50 32 6 9 3 0 0 82 12 34
2019 First official language - French 50 33 0 17 0 0 0 83 17 18
2017 First official language - English 54 46 0 0 0 0 0 100 0 25
2017 First official language - French 52 44 0 4 0 0 0 96 4 27
2014 First official language - English 50 32 9 5 5 0 0 82 9 22
2014 First official language - French 53 26 16 5 0 0 0 79 5 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 29 7 3 2 2 2 87 5 232
2020 First official language - French 57 30 3 2 1 2 5 93 4 170
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 68 17 2 83 17 233
2020 First official language - French 8 76 12 3 90 10 170

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 59 41 32
2020 First official language - French 87 13 14

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 30 7 20 16 0 3 57 37 32
2020 First official language - French 45 8 16 8 8 0 16 63 19 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 12 10 19 13 0 31 40 46 32
2020 First official language - French 29 29 7 0 6 0 29 82 8 14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 13 7 2 2 2 12 87 5 233
2020 First official language - French 56 13 5 8 4 1 15 81 13 170
2019 First official language - English 57 20 8 4 4 0 7 83 9 196
2019 First official language - French 58 14 7 5 7 2 8 80 13 182
2018 First official language - English 63 10 9 5 4 1 8 80 10 200
2018 First official language - French 59 12 6 6 5 1 9 80 13 158
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