2020 Public Service Employee Survey Results for Natural Sciences and Engineering Research Council by Question 106.1. Occupational category (variable derived from question 106)

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 27 7 17 0 0 0 77 17 30
2020 Other occupational category 43 44 4 7 1 0 0 87 8 367

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 90 7 3 0 0 0 0 97 0 29
2020 Other occupational category 79 16 1 2 1 1 0 97 3 366
2017 Executive 75 20 0 0 5 0 0 95 5 20
2017 Other occupational category 69 25 2 3 0 1 0 95 3 330
2014 Executive 83 17 0 0 0 0 0 100 0 23
2014 Administration and Foreign Services 50 40 10 0 0 0 0 90 0 10
2014 Other occupational category 73 17 5 4 1 0 0 91 4 305

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 33 43 3 20 0 0 0 77 20 30
2020 Other occupational category 38 41 7 10 2 0 0 80 13 367
2019 Executive 52 43 0 4 0 0 0 96 4 23
2019 Other occupational category 53 33 5 7 2 0 0 86 9 343
2017 Executive 71 20 4 5 0 0 0 91 5 20
2017 Other occupational category 51 34 8 5 2 0 0 85 7 330
2014 Executive 74 22 4 0 0 0 0 96 0 23
2014 Administration and Foreign Services 20 40 40 0 0 0 0 60 0 10
2014 Other occupational category 50 34 7 6 3 0 0 85 9 304

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 40 40 13 7 0 0 0 80 7 30
2020 Other occupational category 42 42 6 7 2 0 1 84 9 364
2019 Executive 48 30 17 4 0 0 0 78 4 23
2019 Other occupational category 37 44 9 8 1 0 0 82 9 342
2018 Executive 61 28 11 0 0 0 0 89 0 18
2018 Administration and Foreign Services 28 56 0 17 0 0 0 83 17 18
2018 Other occupational category 36 44 9 9 3 0 0 80 11 315
2017 Executive 55 40 5 0 0 0 0 95 0 20
2017 Other occupational category 36 42 10 10 2 0 0 78 12 332
2014 Executive 56 35 4 4 0 0 0 91 4 23
2014 Administration and Foreign Services 40 30 10 10 10 0 0 70 20 10
2014 Other occupational category 26 39 13 14 8 0 0 65 22 305

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 27 10 10 3 0 0 77 13 30
2020 Other occupational category 47 38 5 8 2 0 0 85 10 367
2019 Executive 52 35 13 0 0 0 0 87 0 23
2019 Other occupational category 56 34 5 3 1 0 0 91 4 340
2017 Executive 75 25 0 0 0 0 0 100 0 20
2017 Other occupational category 56 34 8 2 0 0 0 90 2 330
2014 Executive 56 35 4 4 0 0 0 91 4 23
2014 Administration and Foreign Services 20 60 20 0 0 0 0 80 0 10
2014 Other occupational category 50 36 10 4 1 0 0 86 5 305

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 30 33 10 20 7 0 0 63 27 30
2020 Other occupational category 52 30 11 5 2 0 1 82 7 367
2019 Executive 43 48 4 4 0 0 0 91 4 23
2019 Other occupational category 58 28 6 6 2 1 0 86 8 342
2018 Executive 72 22 0 0 6 0 0 94 6 18
2018 Administration and Foreign Services 44 33 17 0 6 0 0 78 6 18
2018 Other occupational category 57 29 8 4 1 0 1 87 5 315
2017 Executive 46 44 0 5 5 0 0 90 10 20
2017 Other occupational category 55 30 7 6 1 0 0 85 8 331
2014 Executive 30 52 13 4 0 0 0 83 4 23
2014 Administration and Foreign Services 0 60 20 20 0 0 0 60 20 10
2014 Other occupational category 45 30 12 7 4 1 1 77 11 304

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 57 27 10 7 0 0 0 83 7 30
2020 Other occupational category 48 38 8 4 2 0 0 86 6 366
2019 Executive 57 35 0 9 0 0 0 91 9 23
2019 Other occupational category 42 39 10 7 1 0 0 82 8 343
2018 Executive 56 39 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 39 44 17 0 0 0 0 83 0 18
2018 Other occupational category 43 36 14 5 2 0 0 79 7 315
2017 Executive 50 45 5 0 0 0 0 95 0 20
2017 Other occupational category 43 43 7 5 2 0 0 86 7 331
2014 Executive 52 39 4 4 0 0 0 91 4 23
2014 Administration and Foreign Services 40 60 0 0 0 0 0 100 0 10
2014 Other occupational category 33 47 11 5 3 0 0 81 8 305

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 37 27 20 13 3 0 0 63 17 30
2020 Other occupational category 39 35 11 10 4 0 0 75 14 366
2019 Executive 39 30 13 17 0 0 0 70 17 23
2019 Other occupational category 34 40 9 10 5 0 1 75 16 343
2018 Executive 11 61 6 17 6 0 0 72 22 18
2018 Administration and Foreign Services 17 56 22 0 6 0 0 72 6 18
2018 Other occupational category 35 36 12 10 6 1 0 71 17 312
2017 Executive 46 15 15 25 0 0 0 61 25 20
2017 Other occupational category 34 37 13 12 4 0 0 71 16 331
2014 Executive 52 26 4 17 0 0 0 78 17 23
2014 Administration and Foreign Services 10 40 40 10 0 0 0 50 10 10
2014 Other occupational category 27 39 15 13 6 0 0 66 19 305

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 33 37 13 13 3 0 0 70 17 30
2020 Other occupational category 39 43 9 6 2 0 0 83 8 366
2019 Executive 35 48 9 9 0 0 0 83 9 23
2019 Other occupational category 36 44 10 8 2 0 0 80 11 342
2018 Executive 22 61 6 11 0 0 0 83 11 18
2018 Administration and Foreign Services 28 56 17 0 0 0 0 83 0 18
2018 Other occupational category 35 46 9 8 2 0 0 81 10 313
2017 Executive 35 30 14 20 0 0 0 65 20 20
2017 Other occupational category 37 44 11 6 2 0 0 81 8 331

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 70 17 10 3 0 0 0 87 3 30
2020 Other occupational category 59 31 6 3 1 0 0 90 4 366
2019 Executive 50 41 5 5 0 0 0 91 5 22
2019 Other occupational category 56 33 6 3 1 0 0 89 5 342
2018 Executive 78 22 0 0 0 0 0 100 0 18
2018 Administration and Foreign Services 39 50 11 0 0 0 0 89 0 18
2018 Other occupational category 59 32 6 2 2 0 0 90 4 314
2017 Executive 80 15 5 0 0 0 0 95 0 20
2017 Other occupational category 50 40 6 3 1 0 0 90 4 330
2014 Executive 83 17 0 0 0 0 0 100 0 23
2014 Administration and Foreign Services 40 60 0 0 0 0 0 100 0 10
2014 Other occupational category 50 41 5 3 1 0 0 91 4 305

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 53 20 13 10 3 0 0 73 13 30
2020 Other occupational category 42 38 10 6 4 0 0 81 10 365
2019 Executive 39 30 17 13 0 0 0 70 13 23
2019 Other occupational category 43 34 10 8 5 0 0 77 13 343
2018 Executive 28 44 22 6 0 0 0 72 6 18
2018 Administration and Foreign Services 22 61 11 6 0 0 0 83 6 18
2018 Other occupational category 39 38 12 7 4 0 0 77 11 314
2017 Executive 46 34 15 5 0 0 0 80 5 20
2017 Other occupational category 37 42 11 8 3 0 0 79 11 331

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 77 17 7 0 0 0 0 93 0 30
2020 Other occupational category 58 34 6 1 1 0 0 92 3 360
2019 Executive 65 26 9 0 0 0 0 91 0 23
2019 Other occupational category 58 32 6 3 1 0 0 90 4 341
2018 Executive 78 17 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 44 56 0 0 0 0 0 100 0 18
2018 Other occupational category 55 32 9 3 1 0 0 87 3 311
2017 Executive 70 30 0 0 0 0 0 100 0 20
2017 Other occupational category 60 32 6 1 1 0 0 92 2 332
2014 Executive 69 26 4 0 0 0 0 96 0 23
2014 Administration and Foreign Services 80 20 0 0 0 0 0 100 0 10
2014 Other occupational category 62 29 7 1 0 0 0 92 2 305

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 57 30 7 3 3 0 0 87 7 30
2020 Other occupational category 40 39 13 5 2 0 0 80 8 363
2019 Executive 43 35 9 9 4 0 0 78 13 23
2019 Other occupational category 39 38 10 7 6 0 0 77 12 343
2018 Executive 33 56 11 0 0 0 0 89 0 18
2018 Administration and Foreign Services 24 65 6 6 0 0 0 88 6 17
2018 Other occupational category 36 40 14 8 2 0 0 76 10 315
2017 Executive 60 35 5 0 0 0 0 95 0 20
2017 Other occupational category 39 41 10 7 4 0 0 80 10 332
2014 Executive 56 39 0 4 0 0 0 96 4 23
2014 Administration and Foreign Services 10 30 40 10 10 0 0 40 20 10
2014 Other occupational category 27 48 12 10 2 0 0 75 13 305

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 60 23 7 3 7 0 0 83 10 30
2020 Other occupational category 43 35 12 6 4 0 0 78 10 365
2019 Executive 43 17 22 13 4 0 0 61 17 23
2019 Other occupational category 47 31 10 7 4 0 0 78 11 341
2018 Executive 28 56 17 0 0 0 0 83 0 18
2018 Administration and Foreign Services 22 56 22 0 0 0 0 78 0 18
2018 Other occupational category 45 31 13 9 2 0 0 76 11 312
2017 Executive 59 41 0 0 0 0 0 100 0 20
2017 Other occupational category 44 36 10 7 4 0 0 80 11 331
2014 Executive 48 48 0 4 0 0 0 96 4 23
2014 Administration and Foreign Services 10 70 10 0 10 0 0 80 10 10
2014 Other occupational category 36 42 11 7 3 0 1 79 10 305

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 37 30 17 10 3 0 3 69 14 30
2020 Other occupational category 39 43 9 5 3 1 0 83 8 362
2019 Executive 26 48 13 4 4 0 4 77 9 23
2019 Other occupational category 39 43 9 7 1 0 0 82 9 337
2018 Executive 28 56 6 11 0 0 0 83 11 18
2018 Administration and Foreign Services 33 50 11 6 0 0 0 83 6 18
2018 Other occupational category 42 35 13 7 2 0 0 78 9 313
2017 Executive 35 45 5 15 0 0 0 80 15 20
2017 Other occupational category 42 37 13 6 2 0 0 79 8 332
2014 Executive 48 39 9 4 0 0 0 87 4 23
2014 Administration and Foreign Services 20 70 10 0 0 0 0 90 0 10
2014 Other occupational category 33 41 14 8 4 0 1 74 12 305

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 53 27 13 7 0 0 0 80 7 30
2020 Other occupational category 52 37 8 2 1 0 0 89 3 366
2019 Executive 52 30 9 9 0 0 0 83 9 23
2019 Other occupational category 52 34 8 4 2 0 0 86 6 342
2018 Executive 72 28 0 0 0 0 0 100 0 18
2018 Administration and Foreign Services 35 59 6 0 0 0 0 94 0 17
2018 Other occupational category 49 35 9 6 1 0 0 84 7 315
2017 Executive 60 30 10 0 0 0 0 90 0 20
2017 Other occupational category 51 40 6 2 2 0 0 90 4 332
2014 Executive 78 13 0 4 4 0 0 91 9 23
2014 Administration and Foreign Services 30 60 10 0 0 0 0 90 0 10
2014 Other occupational category 42 40 11 4 2 0 0 83 6 305

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 3 23 17 23 33 0 0 27 57 30
2020 Other occupational category 39 35 17 7 2 0 0 74 9 364
2019 Executive 13 35 26 22 4 0 0 48 26 23
2019 Other occupational category 44 32 15 5 4 0 0 77 9 341
2018 Executive 44 22 11 11 11 0 0 67 22 18
2018 Administration and Foreign Services 33 44 17 6 0 0 0 78 6 18
2018 Other occupational category 46 32 13 8 1 0 0 78 9 316
2017 Executive 5 61 24 10 0 0 0 66 10 20
2017 Other occupational category 44 32 17 4 2 0 0 76 6 332
2014 Executive 17 39 17 26 0 0 0 56 26 23
2014 Administration and Foreign Services 60 20 0 10 10 0 0 80 20 10
2014 Other occupational category 34 41 15 8 1 0 0 75 9 305

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 3 41 28 21 7 0 0 28 45 29
2020 Other occupational category 4 22 38 25 9 1 1 35 27 367
2019 Executive 9 17 52 17 4 0 0 22 26 23
2019 Other occupational category 7 21 40 23 9 0 0 32 27 343
2018 Executive 0 18 71 12 0 0 0 12 18 17
2018 Administration and Foreign Services 0 50 39 0 11 0 0 11 50 18
2018 Other occupational category 4 20 39 23 11 1 1 35 25 314
2017 Executive 0 15 61 25 0 0 0 25 15 20
2017 Other occupational category 5 17 41 25 11 0 1 36 22 331
2014 Executive 4 22 44 26 4 0 0 30 26 23
2014 Administration and Foreign Services 0 40 30 20 10 0 0 30 40 10
2014 Other occupational category 6 23 37 22 9 0 2 32 29 304

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 3 14 41 17 21 3 0 39 18 29
2020 Other occupational category 4 12 28 33 20 3 1 55 16 364
2019 Executive 13 17 43 26 0 0 0 26 30 23
2019 Other occupational category 8 16 30 28 16 1 1 45 25 341
2018 Executive 0 18 53 24 0 6 0 25 19 17
2018 Administration and Foreign Services 0 28 44 22 6 0 0 28 28 18
2018 Other occupational category 6 12 33 29 17 2 0 47 19 314
2017 Executive 0 15 45 35 5 0 0 40 15 20
2017 Other occupational category 5 17 23 27 23 3 2 52 23 330
2014 Executive 9 4 48 30 9 0 0 39 13 23
2014 Administration and Foreign Services 0 20 50 0 20 10 0 22 22 10
2014 Other occupational category 6 15 24 30 19 3 3 52 22 304

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 7 23 40 20 10 0 0 30 30 30
2020 Other occupational category 6 19 35 25 12 2 1 39 25 365
2019 Executive 17 22 26 35 0 0 0 35 39 23
2019 Other occupational category 10 18 36 23 11 1 1 34 29 343
2018 Executive 29 18 24 24 6 0 0 29 47 17
2018 Administration and Foreign Services 11 33 28 22 6 0 0 28 44 18
2018 Other occupational category 8 20 36 26 8 1 1 35 29 312
2017 Executive 5 9 50 30 5 0 0 35 14 20
2017 Other occupational category 9 21 34 21 11 1 2 33 32 332
2014 Executive 9 31 22 26 13 0 0 39 39 23
2014 Administration and Foreign Services 0 60 30 10 0 0 0 10 60 10
2014 Other occupational category 9 23 31 23 10 1 2 34 33 304

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 10 23 43 20 3 0 0 23 33 30
2020 Other occupational category 5 11 33 34 16 0 1 50 16 366
2019 Executive 5 23 27 32 14 0 0 45 27 22
2019 Other occupational category 5 9 33 32 20 0 0 53 14 341
2018 Executive 0 24 29 41 6 0 0 47 24 17
2018 Administration and Foreign Services 11 22 39 22 6 0 0 28 33 18
2018 Other occupational category 4 11 36 31 16 2 0 48 15 311
2017 Executive 0 5 55 35 5 0 0 40 5 20
2017 Other occupational category 4 13 31 34 16 1 2 52 17 330
2014 Executive 4 9 57 30 0 0 0 30 13 23
2014 Administration and Foreign Services 10 30 30 30 0 0 0 30 40 10
2014 Other occupational category 4 17 37 27 13 1 1 41 22 304

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 17 27 37 17 3 0 0 20 43 30
2020 Other occupational category 7 17 32 23 18 1 2 42 25 365
2019 Executive 9 22 35 30 4 0 0 35 30 23
2019 Other occupational category 7 18 33 25 15 1 1 41 26 341
2018 Executive 0 35 53 12 0 0 0 12 35 17
2018 Administration and Foreign Services 17 28 28 22 6 0 0 28 44 18
2018 Other occupational category 9 21 31 23 14 3 1 37 30 315
2017 Executive 5 30 41 15 9 0 0 25 35 20
2017 Other occupational category 8 21 31 21 13 1 4 37 31 331
2014 Executive 17 26 39 17 0 0 0 17 44 23
2014 Administration and Foreign Services 40 20 20 0 10 0 10 11 67 10
2014 Other occupational category 17 27 32 15 7 1 3 22 45 304

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 3 20 40 27 10 0 0 37 23 30
2020 Other occupational category 5 19 30 24 17 4 1 43 26 364
2019 Executive 17 22 43 9 9 0 0 17 39 23
2019 Other occupational category 11 21 33 23 10 1 0 33 33 343
2018 Executive 12 35 41 6 6 0 0 12 47 17
2018 Administration and Foreign Services 0 33 39 28 0 0 0 28 33 18
2018 Other occupational category 10 20 29 24 13 2 1 39 31 311
2017 Executive 10 24 51 15 0 0 0 15 34 20
2017 Other occupational category 8 20 28 25 14 3 2 41 30 330
2014 Executive 9 17 35 21 17 0 0 39 26 23
2014 Administration and Foreign Services 0 20 30 20 10 0 20 38 25 10
2014 Other occupational category 8 16 33 26 12 2 2 40 25 303

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 7 20 47 17 10 0 0 27 27 30
2020 Other occupational category 4 17 37 25 13 2 1 40 22 366
2019 Executive 9 22 52 13 4 0 0 17 30 23
2019 Other occupational category 7 18 34 26 12 1 1 39 26 343
2018 Executive 6 41 29 18 6 0 0 24 47 17
2018 Administration and Foreign Services 6 22 44 22 6 0 0 28 28 18
2018 Other occupational category 9 17 40 23 10 2 0 33 26 314
2017 Executive 5 35 45 10 5 0 0 15 40 20
2017 Other occupational category 8 17 41 21 9 2 1 31 26 330
2014 Executive 9 31 34 17 9 0 0 26 39 23
2014 Administration and Foreign Services 0 20 30 30 20 0 0 50 20 10
2014 Other occupational category 8 22 35 22 10 2 1 34 30 304

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 0 13 33 37 17 0 0 53 13 30
2020 Other occupational category 3 18 40 29 9 0 1 38 21 366
2019 Executive 9 13 48 13 17 0 0 30 22 23
2019 Other occupational category 8 22 31 26 12 0 1 38 31 343
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 20 43 23 10 0 0 3 66 10 30
2020 Other occupational category 30 27 16 9 3 10 5 67 14 367
2019 Executive 35 52 9 4 0 0 0 87 4 23
2019 Other occupational category 32 30 15 7 4 6 5 71 13 343
2018 Executive 28 44 28 0 0 0 0 72 0 18
2018 Administration and Foreign Services 17 44 17 11 0 0 11 69 13 18
2018 Other occupational category 29 36 14 10 4 5 3 70 15 315
2017 Executive 40 50 0 5 5 0 0 90 10 20
2017 Other occupational category 32 30 13 10 5 4 6 68 18 332
2014 Executive 43 31 13 9 4 0 0 74 13 23
2014 Administration and Foreign Services 10 40 30 10 0 0 10 56 11 10
2014 Other occupational category 29 32 14 10 5 5 5 68 16 305

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 53 33 10 0 3 0 0 87 3 30
2020 Other occupational category 54 27 9 8 2 1 0 81 10 366
2019 Executive 48 35 9 4 0 0 4 86 5 23
2019 Other occupational category 53 29 7 5 6 0 0 82 11 343
2018 Executive 44 44 6 6 0 0 0 89 6 18
2018 Administration and Foreign Services 39 50 0 6 6 0 0 89 11 18
2018 Other occupational category 50 35 7 5 3 0 0 85 8 316
2017 Executive 70 20 0 10 0 0 0 90 10 20
2017 Other occupational category 51 33 6 6 3 1 0 85 9 331
2014 Executive 63 27 0 9 0 0 0 91 9 22
2014 Administration and Foreign Services 30 50 20 0 0 0 0 80 0 10
2014 Other occupational category 47 34 7 8 4 0 0 81 12 305

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 53 43 0 0 3 0 0 97 3 30
2020 Other occupational category 64 26 6 3 1 0 0 90 4 366
2019 Executive 48 39 9 0 4 0 0 87 4 23
2019 Other occupational category 62 27 5 4 2 0 0 89 6 341
2018 Executive 72 22 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 61 28 11 0 0 0 0 89 0 18
2018 Other occupational category 60 31 5 3 1 0 0 91 4 316
2017 Executive 60 40 0 0 0 0 0 100 0 20
2017 Other occupational category 58 30 5 5 1 0 0 88 6 332
2014 Executive 65 26 0 4 4 0 0 91 9 23
2014 Administration and Foreign Services 30 60 10 0 0 0 0 90 0 10
2014 Other occupational category 52 37 6 4 2 0 0 89 6 304

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 55 34 7 3 0 0 0 90 3 29
2020 Other occupational category 52 34 10 2 2 1 0 86 4 365
2019 Executive 61 30 4 0 4 0 0 91 4 23
2019 Other occupational category 53 31 9 4 2 1 0 85 6 343
2018 Executive 50 39 11 0 0 0 0 89 0 18
2018 Administration and Foreign Services 67 28 0 6 0 0 0 94 6 18
2018 Other occupational category 49 38 8 3 1 0 0 87 4 316

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 70 23 7 0 0 0 0 93 0 30
2020 Other occupational category 55 22 9 2 3 6 3 85 5 367
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 80 17 3 0 0 0 0 97 0 30
2020 Other occupational category 58 27 9 1 2 1 2 87 3 364
2019 Executive 57 35 4 4 0 0 0 91 4 23
2019 Other occupational category 57 26 7 3 2 1 5 87 6 342

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 47 23 20 3 7 0 0 70 10 30
2020 Other occupational category 51 32 7 5 4 1 0 83 9 366
2019 Executive 30 30 26 13 0 0 0 61 13 23
2019 Other occupational category 52 30 8 6 3 1 0 83 9 343
2018 Executive 11 56 0 22 11 0 0 67 33 18
2018 Administration and Foreign Services 56 17 17 11 0 0 0 72 11 18
2018 Other occupational category 47 38 7 5 3 0 1 86 7 314
2017 Executive 25 30 10 25 5 0 5 58 31 20
2017 Other occupational category 50 32 8 7 2 0 0 83 10 332
2014 Executive 30 52 0 13 0 0 4 86 14 23
2014 Administration and Foreign Services 30 50 10 10 0 0 0 80 10 10
2014 Other occupational category 41 35 9 9 4 1 0 77 13 305

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 63 17 13 3 3 0 0 80 7 30
2020 Other occupational category 55 24 13 2 4 2 1 81 6 367

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 73 10 10 7 0 0 0 83 7 30
2020 Other occupational category 54 30 8 3 4 0 1 85 7 366
2019 Executive 39 39 9 13 0 0 0 78 13 23
2019 Other occupational category 57 26 9 4 3 1 0 84 7 341
2018 Executive 28 44 11 11 6 0 0 72 17 18
2018 Administration and Foreign Services 56 17 17 11 0 0 0 72 11 18
2018 Other occupational category 53 33 8 4 2 1 0 86 5 314
2017 Executive 41 30 15 9 0 0 5 74 10 20
2017 Other occupational category 51 30 8 8 2 1 0 82 10 331
2014 Executive 61 22 9 4 0 0 4 86 5 23
2014 Administration and Foreign Services 40 40 20 0 0 0 0 80 0 10
2014 Other occupational category 42 37 9 8 4 1 0 79 12 305

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 50 50 30
2020 Other occupational category 43 57 367

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 77 7 3 0 0 3 10 96 0 30
2020 Other occupational category 69 15 4 0 0 3 9 95 1 367

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 60 20 17 3 0 0 0 80 3 30
2020 Other occupational category 65 23 4 4 2 0 0 89 7 367
2019 Executive 43 35 13 9 0 0 0 78 9 23
2019 Other occupational category 61 28 5 3 3 0 0 89 6 343
2018 Executive 17 44 28 6 6 0 0 61 11 18
2018 Administration and Foreign Services 61 17 17 6 0 0 0 78 6 18
2018 Other occupational category 58 26 8 4 3 0 0 85 7 313
2017 Executive 41 30 14 15 0 0 0 70 15 20
2017 Other occupational category 61 24 8 5 3 0 0 85 7 332
2014 Executive 56 26 0 13 0 0 4 86 14 23
2014 Administration and Foreign Services 30 40 20 10 0 0 0 70 10 10
2014 Other occupational category 49 31 9 8 4 0 0 80 11 305
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 30 7 7 3 3 0 83 10 30
2020 Other occupational category 50 29 9 5 2 5 0 83 8 366
2019 Executive 26 52 4 13 4 0 0 78 17 23
2019 Other occupational category 45 33 10 6 3 3 0 80 10 340
2018 Executive 50 33 11 0 6 0 0 83 6 18
2018 Administration and Foreign Services 17 56 11 17 0 0 0 72 17 18
2018 Other occupational category 42 38 11 6 1 2 0 81 7 315
2017 Executive 30 44 15 10 0 0 0 75 10 20
2017 Other occupational category 41 35 12 4 2 4 1 80 7 331
2014 Executive 52 31 4 13 0 0 0 83 13 23
2014 Administration and Foreign Services 0 50 30 10 10 0 0 50 20 10
2014 Other occupational category 37 39 9 6 6 4 0 78 12 305

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 43 37 10 7 3 0 0 80 10 30
2020 Other occupational category 42 34 12 6 3 3 0 79 10 366
2019 Executive 18 50 9 23 0 0 0 68 23 22
2019 Other occupational category 40 35 10 7 6 1 0 76 13 341
2018 Executive 11 39 28 22 0 0 0 50 22 18
2018 Administration and Foreign Services 28 33 6 33 0 0 0 61 33 18
2018 Other occupational category 35 36 14 9 4 2 0 73 12 314
2017 Executive 25 45 19 10 0 0 0 70 10 20
2017 Other occupational category 34 39 14 6 4 2 1 75 10 330
2014 Executive 56 35 0 9 0 0 0 91 9 23
2014 Administration and Foreign Services 0 50 30 10 10 0 0 50 20 10
2014 Other occupational category 31 40 13 9 5 2 0 72 14 305

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 17 53 10 20 0 0 0 70 20 30
2020 Other occupational category 27 40 14 8 5 5 0 71 14 367
2019 Executive 13 39 30 17 0 0 0 52 17 23
2019 Other occupational category 26 38 14 13 6 3 0 65 20 340
2018 Executive 11 39 28 22 0 0 0 50 22 18
2018 Administration and Foreign Services 22 33 6 33 6 0 0 56 39 18
2018 Other occupational category 24 37 18 13 5 3 0 63 19 313
2017 Executive 10 46 30 9 5 0 0 56 14 20
2017 Other occupational category 23 37 20 12 4 4 1 63 17 330
2014 Executive 34 52 4 9 0 0 0 87 9 23
2014 Administration and Foreign Services 0 40 30 20 0 10 0 44 22 10
2014 Other occupational category 20 43 18 10 6 4 0 65 16 305

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 17 47 13 20 3 0 0 63 23 30
2020 Other occupational category 26 42 16 11 4 2 0 69 15 367
2019 Executive 9 48 26 17 0 0 0 57 17 23
2019 Other occupational category 21 41 16 14 8 1 0 62 22 341
2018 Executive 6 44 17 33 0 0 0 50 33 18
2018 Administration and Foreign Services 6 44 17 28 6 0 0 50 33 18
2018 Other occupational category 17 44 16 17 6 1 0 61 23 315
2017 Executive 15 30 35 20 0 0 0 45 20 20
2017 Other occupational category 23 38 17 13 6 2 1 63 20 331
2014 Executive 39 48 4 9 0 0 0 87 9 23
2014 Administration and Foreign Services 0 20 20 50 0 10 0 22 56 10
2014 Other occupational category 18 39 17 19 6 1 0 57 25 305

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 27 10 13 0 0 0 77 13 30
2020 Other occupational category 60 24 13 2 0 1 0 84 2 367
2019 Executive 57 22 13 9 0 0 0 78 9 23
2019 Other occupational category 59 28 9 1 0 2 0 90 2 343
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 33 43 10 13 0 0 0 77 13 30
2020 Other occupational category 39 41 12 5 1 1 0 81 7 366
2019 Executive 17 65 13 4 0 0 0 83 4 23
2019 Other occupational category 38 41 13 6 2 0 0 79 8 341
2018 Executive 33 44 17 6 0 0 0 78 6 18
2018 Administration and Foreign Services 17 50 17 17 0 0 0 67 17 18
2018 Other occupational category 36 44 12 5 3 0 0 80 9 314
2017 Executive 25 59 0 15 0 0 0 85 15 20
2017 Other occupational category 36 44 12 4 2 1 0 81 7 331
2014 Executive 56 39 4 0 0 0 0 96 0 23
2014 Administration and Foreign Services 10 50 20 20 0 0 0 60 20 10
2014 Other occupational category 37 43 13 4 2 1 0 81 6 305

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 10 37 27 23 3 0 0 47 27 30
2020 Other occupational category 21 46 18 9 4 2 0 68 13 365
2019 Executive 4 43 22 26 4 0 0 48 30 23
2019 Other occupational category 19 38 16 18 8 1 0 57 26 341

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 33 43 7 17 0 0 0 77 17 30
2020 Other occupational category 34 32 16 10 4 3 2 70 14 366
2019 Executive 30 39 9 22 0 0 0 70 22 23
2019 Other occupational category 34 37 12 9 5 2 1 73 14 341
2018 Executive 33 33 11 17 6 0 0 67 22 18
2018 Administration and Foreign Services 12 59 18 6 6 0 0 71 12 17
2018 Other occupational category 30 41 11 10 3 3 1 74 14 315
2017 Executive 45 50 5 0 0 0 0 95 0 20
2017 Other occupational category 38 27 15 11 5 2 1 68 17 331
2014 Executive 74 22 0 4 0 0 0 96 4 23
2014 Administration and Foreign Services 0 70 10 10 10 0 0 70 20 10
2014 Other occupational category 38 33 10 10 3 5 1 75 14 305

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 37 40 17 7 0 0 0 77 7 30
2020 Other occupational category 42 38 14 4 1 1 0 81 5 364
2019 Executive 35 35 13 17 0 0 0 70 17 23
2019 Other occupational category 43 38 11 5 2 1 0 82 7 341
2018 Executive 33 56 6 6 0 0 0 89 6 18
2018 Administration and Foreign Services 17 56 17 11 0 0 0 72 11 18
2018 Other occupational category 40 42 13 3 2 0 0 81 5 313

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 27 20 27 7 0 7 13 58 8 30
2020 Other occupational category 23 24 20 8 8 13 4 56 20 366
2019 Executive 35 22 17 17 0 9 0 62 19 23
2019 Other occupational category 22 24 18 11 10 13 3 54 25 342
2018 Executive 11 44 22 17 0 6 0 59 18 18
2018 Administration and Foreign Services 17 17 28 22 17 0 0 33 39 18
2018 Other occupational category 18 24 22 12 8 13 3 50 25 315
2017 Executive 15 24 15 15 5 5 20 53 27 20
2017 Other occupational category 14 23 20 14 13 12 3 44 32 332
2014 Executive 39 13 17 22 4 0 4 54 27 23
2014 Administration and Foreign Services 0 0 30 20 40 10 0 0 67 10
2014 Other occupational category 14 20 18 20 13 13 3 40 39 305

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 37 37 10 13 3 0 0 73 17 30
2020 Other occupational category 31 37 16 9 5 2 0 69 14 364
2019 Executive 13 48 17 17 4 0 0 61 22 23
2019 Other occupational category 28 40 13 12 6 1 0 69 18 339
2018 Executive 33 33 11 22 0 0 0 67 22 18
2018 Administration and Foreign Services 18 41 6 35 0 0 0 59 35 17
2018 Other occupational category 27 38 17 12 5 1 0 66 17 313
2017 Executive 25 60 9 5 0 0 0 86 5 20
2017 Other occupational category 29 40 12 11 5 2 1 70 17 331
2014 Executive 21 57 9 9 4 0 0 78 13 23
2014 Administration and Foreign Services 10 50 20 10 10 0 0 60 20 10
2014 Other occupational category 19 36 17 16 10 2 0 56 27 305

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 40 13 10 23 10 0 3 55 34 30
2020 Other occupational category 24 31 14 18 8 2 2 58 28 367
2019 Executive 13 17 13 35 13 0 9 33 52 23
2019 Other occupational category 25 32 14 16 12 1 1 58 29 342
2018 Executive 18 18 18 35 6 0 6 38 44 17
2018 Administration and Foreign Services 6 17 28 39 11 0 0 22 50 18
2018 Other occupational category 19 31 18 17 11 2 2 52 30 314
2017 Executive 25 15 15 30 10 0 5 42 42 20
2017 Other occupational category 18 34 14 16 13 3 2 55 30 332
2014 Executive 21 35 13 9 13 0 9 62 24 23
2014 Administration and Foreign Services 0 0 40 30 30 0 0 0 60 10
2014 Other occupational category 14 29 16 22 17 2 1 44 40 304

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 43 30 13 7 3 0 3 76 10 30
2020 Other occupational category 46 28 12 6 3 1 4 78 9 367
2019 Executive 35 22 30 0 9 0 4 59 9 23
2019 Other occupational category 52 24 12 4 3 0 5 80 7 339

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 63 20 10 3 0 0 3 86 3 30
2020 Other occupational category 57 25 9 3 3 0 3 84 7 367
2019 Executive 65 17 9 0 0 0 9 90 0 23
2019 Other occupational category 57 24 10 4 1 1 3 84 5 341

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 77 7 3 3 0 0 10 93 4 30
2020 Other occupational category 78 7 3 2 1 4 4 93 3 365
2019 Executive 83 4 9 0 0 0 4 91 0 23
2019 Other occupational category 78 11 2 2 1 1 4 94 3 339

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 87 3 0 0 0 0 10 100 0 30
2020 Other occupational category 71 13 5 1 1 2 7 93 2 366
2019 Executive 74 13 4 0 0 0 9 95 0 23
2019 Other occupational category 82 4 3 1 1 1 8 94 2 340

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 47 40 13 0 0 0 0 87 0 30
2020 Other occupational category 31 44 16 4 1 3 0 77 6 367
2019 Executive 35 43 9 9 4 0 0 78 13 23
2019 Other occupational category 29 45 14 7 1 2 0 76 9 341
2018 Executive 22 56 17 6 0 0 0 78 6 18
2018 Administration and Foreign Services 11 39 39 0 6 6 0 53 6 18
2018 Other occupational category 28 43 17 7 3 2 0 72 11 313
2017 Executive 35 55 5 5 0 0 0 90 5 20
2017 Other occupational category 24 43 17 8 2 4 0 71 11 330

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 30 7 13 0 0 0 80 13 30
2020 Other occupational category 45 38 10 3 1 2 0 85 5 366
2019 Executive 48 43 0 9 0 0 0 91 9 23
2019 Other occupational category 42 42 7 6 1 1 0 86 7 338
2018 Executive 56 39 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 28 39 22 11 0 0 0 67 11 18
2018 Other occupational category 55 31 7 5 1 1 0 87 6 313
2017 Executive 55 30 5 9 0 0 0 86 9 20
2017 Other occupational category 45 40 8 5 1 1 0 87 6 330
2014 Executive 61 26 9 4 0 0 0 87 4 23
2014 Administration and Foreign Services 20 70 0 10 0 0 0 90 10 10
2014 Other occupational category 47 40 8 3 1 1 0 88 4 305

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 47 40 10 3 0 0 0 87 3 30
2020 Other occupational category 46 37 10 3 1 2 1 86 4 366
2019 Executive 39 43 9 4 0 4 0 86 5 23
2019 Other occupational category 52 35 8 4 1 0 0 87 5 340
2018 Executive 39 44 11 6 0 0 0 83 6 18
2018 Administration and Foreign Services 17 56 17 6 0 6 0 76 6 18
2018 Other occupational category 48 37 9 2 1 3 0 88 3 311
2017 Executive 40 50 5 5 0 0 0 90 5 20
2017 Other occupational category 43 34 14 3 2 4 0 80 5 329
2014 Executive 52 31 13 4 0 0 0 83 4 23
2014 Administration and Foreign Services 10 70 10 10 0 0 0 80 10 10
2014 Other occupational category 44 32 15 3 1 5 1 81 4 305

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 33 30 33 0 0 3 0 66 0 30
2020 Other occupational category 40 30 18 5 1 6 1 74 6 364

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 63 33 3 0 0 0 0 97 0 30
2020 Other occupational category 46 31 8 5 2 5 3 83 8 363

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 70 17 7 7 0 0 0 87 7 30
2020 Other occupational category 66 26 5 3 1 0 0 92 4 365
2019 Executive 65 22 9 4 0 0 0 87 4 23
2019 Other occupational category 65 23 6 4 1 0 0 89 5 342
2018 Executive 61 39 0 0 0 0 0 100 0 18
2018 Administration and Foreign Services 33 56 6 6 0 0 0 89 6 18
2018 Other occupational category 65 26 6 2 1 0 0 91 3 313
2017 Executive 70 25 5 0 0 0 0 95 0 20
2017 Other occupational category 59 32 6 2 1 0 0 91 3 331
2014 Executive 78 17 4 0 0 0 0 96 0 23
2014 Other occupational category 62 29 7 1 1 0 0 91 2 305

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 60 20 13 3 0 3 0 83 3 30
2020 Other occupational category 59 27 8 3 1 1 0 87 4 363
2019 Executive 43 39 9 9 0 0 0 83 9 23
2019 Other occupational category 59 27 8 4 3 0 0 86 6 342
2018 Executive 56 44 0 0 0 0 0 100 0 18
2018 Administration and Foreign Services 33 39 22 6 0 0 0 72 6 18
2018 Other occupational category 54 32 8 3 1 1 0 87 4 309
2017 Executive 56 39 5 0 0 0 0 95 0 20
2017 Other occupational category 56 31 8 4 1 0 0 87 5 332
2014 Executive 74 22 0 0 4 0 0 96 4 23
2014 Administration and Foreign Services 10 70 0 20 0 0 0 80 20 10
2014 Other occupational category 45 37 13 4 2 0 0 82 6 305

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 53 27 13 7 0 0 0 80 7 30
2020 Other occupational category 56 32 7 4 1 1 0 88 5 362
2019 Executive 43 39 13 4 0 0 0 83 4 23
2019 Other occupational category 54 30 8 6 2 0 0 84 8 342
2018 Executive 50 44 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 22 56 11 11 0 0 0 78 11 18
2018 Other occupational category 51 34 9 4 1 1 0 86 6 311
2017 Executive 56 39 5 0 0 0 0 95 0 20
2017 Other occupational category 55 32 8 4 1 0 0 86 6 332
2014 Executive 69 26 0 0 4 0 0 96 4 23
2014 Administration and Foreign Services 20 70 0 10 0 0 0 90 10 10
2014 Other occupational category 45 36 11 5 2 0 0 82 7 305

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 40 23 10 23 3 0 0 63 27 30
2020 Other occupational category 51 23 12 10 3 2 0 76 13 365
2019 Executive 30 13 35 17 0 0 4 45 18 23
2019 Other occupational category 51 20 15 6 5 2 0 73 11 341
2018 Executive 39 22 33 6 0 0 0 61 6 18
2018 Administration and Foreign Services 22 44 11 22 0 0 0 67 22 18
2018 Other occupational category 42 28 17 5 4 3 0 73 10 313
2017 Executive 46 19 20 5 5 5 0 69 11 20
2017 Other occupational category 43 29 15 5 6 1 1 73 11 331
2014 Executive 65 17 13 0 4 0 0 83 4 23
2014 Administration and Foreign Services 20 30 30 20 0 0 0 50 20 10
2014 Other occupational category 38 29 16 10 4 2 0 69 15 305
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Executive 43 33 23 30
2020 Other occupational category 26 43 32 366
2019 Executive 39 26 35 23
2019 Other occupational category 26 37 37 342
2018 Executive 24 41 35 17
2018 Administration and Foreign Services 11 67 22 18
2018 Other occupational category 25 32 42 316
2017 Executive 30 40 30 20
2017 Other occupational category 26 42 32 331
2014 Executive 34 35 31 23
2014 Administration and Foreign Services 0 50 50 10
2014 Other occupational category 30 40 30 305

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Other occupational category 9 36 40 0 8 6 94
2018 Other occupational category 11 28 36 6 14 5 80
2017 Other occupational category 18 29 31 7 11 4 87
2014 Other occupational category 10 36 29 11 9999 14 92
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 17 83 30
2020 Other occupational category 6 94 367
2019 Other occupational category 8 92 342
2018 Other occupational category 10 90 315

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 48 52 31

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 58 42 31

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 0 100 31

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 0 100 31

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 29 71 31

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 23 77 31

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 42 58 31

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 39 61 31

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 26 74 31

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 42 58 31

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 32 68 31

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 0 100 31

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 0 100 31

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 29 71 31

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 39 61 31

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 16 84 31

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 0 100 31

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 0 100 31

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 0 100 31

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 45 55 31

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 23 77 31

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 16 84 31

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 16 84 31

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 16 84 31

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 32 68 31

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 42 58 31

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 0 100 31

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 52 48 31

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 16 84 31

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 23 27 20 7 0 17 7 65 9 30
2020 Other occupational category 19 14 13 5 4 37 9 59 17 366
2019 Executive 26 22 30 13 0 4 4 52 14 23
2019 Other occupational category 20 13 14 5 6 33 10 57 19 341
2018 Executive 11 33 28 6 0 17 6 57 7 18
2018 Administration and Foreign Services 22 22 39 11 0 6 0 47 12 18
2018 Other occupational category 18 17 15 8 5 31 6 55 21 315
2017 Executive 10 49 20 5 5 10 0 66 11 20
2017 Other occupational category 15 17 13 7 7 31 10 53 25 332
2014 Executive 30 22 9 13 9 17 0 63 27 23
2014 Administration and Foreign Services 0 20 0 50 10 20 0 25 75 10
2014 Other occupational category 10 12 18 10 6 32 13 39 27 305

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 53 23 17 3 0 3 0 79 3 30
2020 Other occupational category 40 31 11 5 2 10 1 80 8 364
2019 Executive 43 35 13 9 0 0 0 78 9 23
2019 Other occupational category 42 30 14 3 3 7 2 78 7 343
2018 Executive 44 39 11 6 0 0 0 83 6 18
2018 Administration and Foreign Services 17 50 22 0 6 6 0 71 6 18
2018 Other occupational category 39 30 16 5 3 7 1 74 9 316
2017 Executive 35 55 0 5 5 0 0 90 10 20
2017 Other occupational category 33 30 17 6 3 10 1 70 10 332
2014 Executive 39 39 13 9 0 0 0 78 9 23
2014 Administration and Foreign Services 0 20 50 10 10 10 0 22 22 10
2014 Other occupational category 25 28 20 5 3 17 2 65 11 305
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 5 95 367
2019 Other occupational category 4 96 342
2018 Executive 0 100 18
2018 Other occupational category 5 95 315

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 30 20 17 7 0 23 3 68 9 30
2020 Other occupational category 20 14 14 4 1 39 8 64 10 363
2019 Executive 22 35 26 4 0 9 4 65 5 23
2019 Other occupational category 20 13 16 4 2 35 9 60 12 342
2018 Executive 11 39 17 0 0 28 6 75 0 18
2018 Administration and Foreign Services 17 22 50 6 0 6 0 41 6 18
2018 Other occupational category 21 17 16 3 4 33 7 62 11 314
2017 Executive 10 39 5 0 5 41 0 83 9 20
2017 Other occupational category 18 13 14 3 3 37 12 61 11 332
2014 Executive 39 13 9 0 4 31 4 80 7 23
2014 Administration and Foreign Services 0 30 10 10 10 30 10 50 33 10
2014 Other occupational category 13 13 17 3 1 41 13 56 7 303

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 53 27 10 3 0 7 0 86 4 30
2020 Other occupational category 42 30 12 4 2 9 2 80 6 365
2019 Executive 57 26 13 4 0 0 0 83 4 23
2019 Other occupational category 45 28 13 4 2 7 1 80 6 343
2018 Executive 50 39 6 6 0 0 0 89 6 18
2018 Administration and Foreign Services 28 39 28 6 0 0 0 67 6 18
2018 Other occupational category 40 34 13 2 3 8 1 81 5 313
2017 Executive 45 50 0 5 0 0 0 95 5 20
2017 Other occupational category 36 30 15 3 3 11 2 76 7 332
2014 Executive 48 26 22 4 0 0 0 74 4 23
2014 Administration and Foreign Services 0 50 10 10 10 10 10 63 25 10
2014 Other occupational category 31 26 19 1 1 19 3 73 3 304
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 60 30 7 3 0 0 0 90 3 30
2020 Other occupational category 57 20 10 4 6 0 3 80 10 367

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 57 30 10 3 0 0 0 87 3 30
2020 Other occupational category 57 23 11 5 3 0 1 80 9 365
2019 Executive 61 17 17 4 0 0 0 78 4 23
2019 Other occupational category 53 24 14 3 5 0 1 77 8 343
2018 Executive 44 44 6 6 0 0 0 89 6 18
2018 Administration and Foreign Services 44 17 28 6 6 0 0 61 11 18
2018 Other occupational category 47 30 12 5 3 0 2 79 8 314
2017 Executive 56 30 10 0 4 0 0 86 4 20
2017 Other occupational category 40 30 13 8 6 0 2 73 14 332

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 7 17 23 27 27 0 0 23 53 30
2020 Other occupational category 15 31 26 17 10 0 0 46 27 367
2019 Executive 13 30 30 13 13 0 0 43 26 23
2019 Other occupational category 19 34 22 18 8 0 0 53 26 343
2018 Executive 11 28 39 17 6 0 0 39 22 18
2018 Administration and Foreign Services 17 11 39 17 17 0 0 28 33 18
2018 Other occupational category 16 27 31 17 8 0 1 43 25 314
2017 Executive 5 20 35 34 5 0 0 25 39 20
2017 Other occupational category 16 27 31 17 9 0 1 43 25 332

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 10 37 20 20 13 0 0 47 33 30
2020 Other occupational category 28 33 21 10 7 0 1 62 17 364
2019 Executive 30 43 13 9 4 0 0 74 13 23
2019 Other occupational category 35 29 22 9 4 0 1 65 13 343
2018 Executive 11 39 22 28 0 0 0 50 28 18
2018 Administration and Foreign Services 28 17 22 28 6 0 0 44 33 18
2018 Other occupational category 28 29 27 12 3 0 1 57 16 315
2017 Executive 5 40 40 15 0 0 0 45 15 20
2017 Other occupational category 28 26 26 12 5 0 2 56 17 332

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 10 14 34 28 14 0 0 24 41 29
2020 Other occupational category 28 25 25 12 9 1 1 53 22 363
2019 Executive 13 26 30 22 9 0 0 39 30 23
2019 Other occupational category 22 30 20 16 10 0 1 53 27 343
2018 Executive 6 28 33 22 11 0 0 33 33 18
2018 Administration and Foreign Services 17 22 39 11 11 0 0 39 22 18
2018 Other occupational category 20 31 22 18 9 0 1 51 28 315
2017 Executive 5 20 40 30 5 0 0 25 35 20
2017 Other occupational category 20 28 26 14 10 1 1 49 25 332

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 17 20 27 13 23 0 0 37 37 30
2020 Other occupational category 46 25 15 7 4 0 3 73 11 366
2019 Executive 30 39 13 17 0 0 0 70 17 23
2019 Other occupational category 53 30 8 4 2 0 3 86 6 343
2018 Executive 17 50 17 17 0 0 0 67 17 18
2018 Administration and Foreign Services 56 11 28 6 0 0 0 67 6 18
2018 Other occupational category 50 26 14 4 1 1 5 80 5 314
2017 Executive 10 41 40 10 0 0 0 51 10 20
2017 Other occupational category 44 26 14 4 1 1 10 79 6 331

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 7 23 23 33 13 0 0 30 47 30
2020 Other occupational category 29 29 23 10 9 0 0 58 19 367
2019 Executive 23 32 27 5 14 0 0 55 18 22
2019 Other occupational category 38 29 17 9 6 0 1 67 16 342
2018 Executive 17 44 22 11 6 0 0 61 17 18
2018 Administration and Foreign Services 33 17 33 17 0 0 0 50 17 18
2018 Other occupational category 36 27 23 8 6 0 1 63 14 315
2017 Executive 15 35 35 15 0 0 0 50 15 20
2017 Other occupational category 29 31 23 13 3 0 1 61 16 332

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 27 20 33 13 3 0 3 48 17 30
2020 Other occupational category 31 24 20 8 10 0 6 59 20 365

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 40 37 17 3 3 0 0 77 7 30
2020 Other occupational category 35 37 17 7 3 0 1 73 10 363
2019 Executive 17 52 17 9 4 0 0 70 13 23
2019 Other occupational category 34 36 19 5 5 0 0 71 10 339
2018 Executive 0 33 33 22 11 0 0 33 33 18
2018 Administration and Foreign Services 18 35 47 0 0 0 0 53 0 17
2018 Other occupational category 23 40 22 8 4 1 1 65 13 315
2017 Executive 10 55 15 20 0 0 0 65 20 20
2017 Other occupational category 28 38 19 12 2 1 1 67 14 332

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 20 30 30 13 7 0 0 50 20 30
2020 Other occupational category 26 38 22 9 4 1 1 65 13 364
2019 Executive 22 35 26 13 4 0 0 57 17 23
2019 Other occupational category 25 37 23 10 5 0 0 62 15 339
2018 Executive 6 28 44 17 6 0 0 33 22 18
2018 Administration and Foreign Services 17 17 39 28 0 0 0 33 28 18
2018 Other occupational category 25 28 25 16 4 0 1 54 20 315
2017 Executive 5 19 51 25 0 0 0 25 25 20
2017 Other occupational category 27 32 27 11 2 0 1 59 13 332

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 30 27 30 13 0 0 0 57 13 30
2020 Other occupational category 35 34 19 7 4 0 1 70 11 364
2019 Executive 22 35 22 17 4 0 0 57 22 23
2019 Other occupational category 36 30 20 8 5 0 0 67 13 338
2018 Executive 11 33 39 17 0 0 0 44 17 18
2018 Administration and Foreign Services 17 39 28 17 0 0 0 56 17 18
2018 Other occupational category 29 34 20 9 5 0 2 65 15 314
2017 Executive 10 30 35 20 5 0 0 40 25 20
2017 Other occupational category 33 36 18 10 3 0 1 69 12 331

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 23 17 0 10 0 0 73 10 30
2020 Other occupational category 52 23 15 5 4 0 1 76 9 362
2019 Executive 39 26 22 9 4 0 0 65 13 23
2019 Other occupational category 51 25 12 4 7 0 1 77 11 337

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 23 40 27 10 0 0 0 63 10 30
2020 Other occupational category 26 35 23 10 5 0 1 62 15 365

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 33 20 13 33 0 0 0 53 33 30
2020 Other occupational category 28 38 21 9 4 0 0 66 13 363
2019 Executive 35 35 13 9 9 0 0 70 17 23
2019 Other occupational category 40 32 18 7 4 0 0 71 11 339
2018 Executive 11 39 28 11 11 0 0 50 22 18
2018 Administration and Foreign Services 22 33 22 17 6 0 0 56 22 18
2018 Other occupational category 31 35 18 10 4 1 1 68 14 315
2017 Executive 5 30 30 25 10 0 0 35 35 20
2017 Other occupational category 37 31 19 9 3 0 1 69 12 330

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 43 33 23 0 0 0 0 77 0 30
2020 Other occupational category 47 30 16 5 1 0 1 77 7 363
2019 Executive 74 22 4 0 0 0 0 96 0 23
2019 Other occupational category 65 21 10 2 1 0 0 87 3 336
2018 Executive 72 28 0 0 0 0 0 100 0 18
2018 Administration and Foreign Services 56 17 17 11 0 0 0 72 11 18
2018 Other occupational category 62 20 11 3 2 0 3 84 5 313
2017 Executive 85 10 5 0 0 0 0 95 0 20
2017 Other occupational category 63 22 9 3 1 0 2 87 4 332

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 21 50 25 4 0 0 0 71 4 28
2020 Other occupational category 29 36 21 10 4 0 0 66 14 363

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 77 13 3 0 0 0 7 96 0 30
2020 Other occupational category 69 17 6 2 1 1 5 91 2 364
2019 Executive 87 4 4 0 0 0 4 95 0 23
2019 Other occupational category 81 9 4 1 1 1 4 94 2 337
2018 Executive 72 11 6 0 0 0 11 94 0 18
2018 Administration and Foreign Services 67 22 11 0 0 0 0 89 0 18
2018 Other occupational category 75 12 3 2 0 0 6 94 3 314

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 77 17 0 3 0 0 3 97 3 30
2020 Other occupational category 82 8 2 2 1 1 3 94 4 364
2019 Executive 91 0 4 0 4 0 0 91 4 23
2019 Other occupational category 77 11 4 3 2 1 2 91 5 342
2018 Executive 78 0 17 0 0 0 6 82 0 18
2018 Administration and Foreign Services 72 17 6 6 0 0 0 89 6 18
2018 Other occupational category 74 11 4 4 2 0 4 89 7 314
2017 Executive 81 9 5 5 0 0 0 90 5 20
2017 Other occupational category 74 13 6 3 1 0 2 89 4 331

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 55 28 17 0 0 0 0 83 0 29
2020 Other occupational category 67 22 6 3 1 0 1 90 4 364
2019 Executive 43 35 13 4 4 0 0 78 9 23
2019 Other occupational category 62 25 7 3 2 0 1 88 5 342
2018 Executive 56 28 11 0 6 0 0 83 6 18
2018 Administration and Foreign Services 50 33 11 6 0 0 0 83 6 18
2018 Other occupational category 57 27 9 3 2 0 2 85 6 314
2017 Executive 60 15 14 10 0 0 0 75 10 20
2017 Other occupational category 58 26 10 3 1 0 2 85 4 332

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 70 10 7 7 7 0 0 80 13 30
2020 Other occupational category 71 16 7 2 3 0 1 88 5 364
2019 Executive 57 26 9 9 0 0 0 83 9 23
2019 Other occupational category 67 17 7 5 3 0 1 84 9 343
2018 Executive 39 33 22 0 6 0 0 72 6 18
2018 Administration and Foreign Services 61 17 11 11 0 0 0 78 11 18
2018 Other occupational category 58 25 9 4 4 0 1 83 8 312
2017 Executive 31 58 11 0 0 0 0 89 0 19
2017 Other occupational category 68 18 7 3 2 0 2 87 5 331

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 37 40 23 0 0 0 0 77 0 30
2020 Other occupational category 63 8 4 3 1 0 20 89 6 367
2019 Executive 43 35 17 0 4 0 0 78 4 23
2019 Other occupational category 58 14 3 2 0 0 22 93 2 340
2018 Executive 28 39 33 0 0 0 0 67 0 18
2018 Administration and Foreign Services 53 24 6 0 0 0 18 93 0 17
2018 Other occupational category 51 13 5 3 1 0 27 88 5 313
2017 Executive 40 25 14 15 5 0 0 65 20 20
2017 Other occupational category 57 10 3 2 0 1 27 92 4 331

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 67 27 3 3 0 0 0 93 3 30
2020 Other occupational category 73 17 4 2 2 0 3 93 4 367
2019 Executive 65 26 4 4 0 0 0 91 4 23
2019 Other occupational category 71 22 4 1 1 0 1 95 1 341
2018 Executive 61 11 28 0 0 0 0 72 0 18
2018 Administration and Foreign Services 67 28 0 0 0 6 0 100 0 18
2018 Other occupational category 61 23 6 4 1 0 5 89 5 312
2017 Executive 54 41 0 0 0 0 5 100 0 20
2017 Other occupational category 67 19 5 1 1 0 6 92 2 331

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 77 10 7 3 0 0 3 90 3 30
2020 Other occupational category 68 16 8 3 4 0 1 85 7 367
2019 Executive 78 13 4 4 0 0 0 91 4 23
2019 Other occupational category 68 16 7 3 4 0 1 85 7 343
2018 Executive 78 17 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 72 11 11 0 6 0 0 83 6 18
2018 Other occupational category 60 18 7 7 5 0 3 80 13 313
2017 Executive 75 20 5 0 0 0 0 95 0 20
2017 Other occupational category 63 20 8 2 3 1 4 86 5 331

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 47 40 13 0 0 0 0 87 0 30
2020 Other occupational category 43 30 16 7 2 0 1 74 10 367
2019 Executive 52 35 9 0 4 0 0 87 4 23
2019 Other occupational category 55 24 14 5 1 0 0 80 6 342
2018 Executive 56 39 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 44 39 17 0 0 0 0 83 0 18
2018 Other occupational category 48 29 14 4 3 0 1 78 7 314
2017 Executive 45 35 20 0 0 0 0 80 0 20
2017 Other occupational category 50 29 12 4 2 0 3 81 6 329

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 33 30 27 7 3 0 0 63 10 30
2020 Other occupational category 29 43 20 5 2 0 1 73 7 367

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 7 13 37 37 7 0 0 20 43 30
2020 Other occupational category 15 34 34 13 3 0 0 49 16 367
2019 Executive 0 39 43 13 4 0 0 39 17 23
2019 Other occupational category 17 39 31 9 3 0 0 56 12 343
2018 Executive 6 17 61 17 0 0 0 22 17 18
2018 Administration and Foreign Services 17 33 22 28 0 0 0 50 28 18
2018 Other occupational category 15 38 33 10 3 0 0 53 14 316
2017 Executive 5 25 55 15 0 0 0 30 15 20
2017 Other occupational category 14 32 38 14 2 0 0 46 16 331

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 30 17 43 7 3 0 0 10 47 30
2020 Other occupational category 9 20 36 25 10 0 0 35 29 366
2019 Executive 9 17 52 17 4 0 0 22 26 23
2019 Other occupational category 7 15 34 28 15 0 0 44 22 341
2018 Executive 0 33 28 28 11 0 0 39 33 18
2018 Administration and Foreign Services 6 35 29 12 18 0 0 29 41 17
2018 Other occupational category 8 14 36 27 14 0 1 41 22 310
2017 Executive 0 20 60 15 5 0 0 20 20 20
2017 Other occupational category 6 14 41 24 14 0 0 38 20 331

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 55 31 14 0 0 0 0 86 0 29
2020 Other occupational category 48 41 6 2 1 1 0 90 4 364
2019 Executive 36 55 9 0 0 0 0 91 0 22
2019 Other occupational category 47 37 10 3 2 1 0 84 5 342
2018 Executive 50 33 11 0 6 0 0 83 6 18
2018 Administration and Foreign Services 28 39 22 6 6 0 0 67 11 18
2018 Other occupational category 50 38 7 2 2 1 0 89 4 314
2017 Executive 65 30 5 0 0 0 0 95 0 20
2017 Other occupational category 44 38 10 4 2 2 0 84 6 331

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 30 30 20 20 0 0 0 60 20 30
2020 Other occupational category 42 35 13 5 2 2 0 79 8 363

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 47 30 10 13 0 0 0 77 13 30
2020 Other occupational category 51 28 9 6 4 1 1 80 11 367

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 57 20 17 7 0 0 0 77 7 30
2020 Other occupational category 58 27 7 2 2 2 1 88 4 366

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 47 30 13 10 0 0 0 77 10 30
2020 Other occupational category 45 35 10 5 3 2 0 81 9 367
2019 Executive 39 35 13 13 0 0 0 74 13 23
2019 Other occupational category 37 39 11 7 5 1 0 77 12 343
2018 Executive 33 39 22 6 0 0 0 72 6 18
2018 Administration and Foreign Services 11 39 22 22 6 0 0 50 28 18
2018 Other occupational category 36 43 11 5 4 1 0 80 9 316
2017 Executive 25 65 5 5 0 0 0 90 5 20
2017 Other occupational category 33 42 11 10 3 1 0 76 13 331

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 47 43 3 7 0 0 0 90 7 30
2020 Other occupational category 48 38 8 5 1 0 0 87 6 367

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 60 27 3 10 0 0 0 87 10 30
2020 Other occupational category 48 39 7 5 1 0 0 87 6 365

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 45 34 17 0 0 0 3 82 0 29
2020 Other occupational category 42 37 13 4 2 1 1 81 6 367

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 67 27 7 0 0 0 0 93 0 30
2020 Other occupational category 58 30 7 2 1 1 2 90 3 366

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 83 17 0 0 0 0 0 100 0 30
2020 Other occupational category 84 14 1 0 0 1 0 99 0 364

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 66 28 7 0 0 0 0 93 0 29
2020 Other occupational category 59 33 3 3 1 1 1 94 4 364

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 72 17 7 3 0 0 0 90 3 29
2020 Other occupational category 63 22 7 3 3 1 1 87 6 365

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 69 24 3 3 0 0 0 93 3 29
2020 Other occupational category 68 23 5 2 0 1 0 93 3 364

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 34 41 7 17 0 0 0 76 17 29
2020 Other occupational category 22 52 11 12 4 0 0 74 15 112
2019 Other occupational category 24 55 7 10 3 1 0 80 13 112

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 100 0 29
2020 Other occupational category 98 2 112

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 24 45 10 14 7 0 0 69 21 29
2020 Other occupational category 23 32 18 17 8 0 1 56 26 110
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 3 97 30
2020 Other occupational category 9 91 366

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 0 100 30
2020 Other occupational category 12 88 365
2019 Executive 17 83 23
2019 Other occupational category 16 84 341
2017 Other occupational category 19 81 332
2014 Administration and Foreign Services 0 100 10
2014 Other occupational category 14 86 304

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 49 51 45

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 89 11 45
2017 Other occupational category 74 26 64
2014 Other occupational category 88 12 42

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational category 50 28 13 3 3 5 0 82 5 40
2017 Other occupational category 50 48 0 2 0 0 0 98 2 47
2014 Other occupational category 54 30 11 3 3 0 0 84 5 37

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 67 13 17 0 0 0 3 83 0 30
2020 Other occupational category 55 31 4 3 2 2 3 90 5 366
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 10 77 13 0 88 12 30
2020 Other occupational category 11 71 15 3 86 14 367

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 71 29 42

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational category 29 22 10 17 15 0 7 55 35 41

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational category 21 16 10 14 10 0 29 53 33 42

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 70 7 7 3 0 3 10 88 4 30
2020 Other occupational category 59 14 6 5 3 1 13 84 9 367
2019 Executive 61 17 9 0 4 0 9 86 5 23
2019 Other occupational category 57 18 7 5 6 1 7 81 11 343
2018 Executive 78 0 0 0 6 0 17 93 7 18
2018 Administration and Foreign Services 50 17 17 11 0 0 6 71 12 18
2018 Other occupational category 62 11 8 5 4 1 8 81 11 315
Date modified: