2020 Public Service Employee Survey Results for Natural Sciences and Engineering Research Council by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 44 5 8 2 0 0 86 9 335
2020 Term 56 36 4 4 0 0 0 92 4 51

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 15 1 2 1 1 0 96 2 333
2020 Term 82 16 0 2 0 0 0 98 2 51
2017 Indeterminate (permanent) 67 26 2 3 1 1 0 94 4 319
2017 Term 78 16 0 3 0 3 0 97 3 36
2014 Indeterminate (permanent) 71 20 5 3 1 0 0 91 4 296
2014 Term 88 10 0 2 0 0 0 98 2 42

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 42 8 12 2 0 0 78 14 335
2020 Term 45 42 4 8 2 0 0 86 10 51
2019 Indeterminate (permanent) 53 33 5 7 1 0 0 87 9 309
2019 Term 52 35 4 5 4 0 0 87 9 52
2019 Student 57 43 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 53 33 8 5 2 0 0 86 7 320
2017 Term 56 30 11 3 0 0 0 86 3 35
2014 Indeterminate (permanent) 51 34 7 5 3 0 0 85 8 296
2014 Term 54 32 10 5 0 0 0 86 5 41

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 42 6 6 2 0 1 85 9 332
2020 Term 37 36 14 12 2 0 0 73 14 51
2019 Indeterminate (permanent) 37 43 10 9 1 0 0 80 10 308
2019 Term 42 44 5 6 2 0 0 87 8 52
2019 Student 36 43 21 0 0 0 0 79 0 14
2018 Indeterminate (permanent) 36 44 10 9 2 0 0 80 11 305
2018 Term 40 42 4 9 4 0 0 83 13 47
2017 Indeterminate (permanent) 35 45 10 9 2 0 0 79 11 321
2017 Term 50 28 8 11 3 0 0 78 14 36
2014 Indeterminate (permanent) 28 37 12 15 7 0 0 66 22 296
2014 Term 26 45 14 5 7 0 2 73 12 42

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 37 7 8 2 0 0 83 10 335
2020 Term 53 36 0 10 0 0 2 90 10 51
2019 Indeterminate (permanent) 56 34 5 3 1 0 0 90 4 308
2019 Term 52 40 4 2 2 0 0 92 4 50
2019 Student 64 29 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 56 34 7 2 0 0 0 91 2 319
2017 Term 53 36 8 0 0 0 3 92 0 36
2014 Indeterminate (permanent) 49 36 9 5 1 0 0 85 6 296
2014 Term 50 38 12 0 0 0 0 88 0 42

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 31 11 6 3 0 1 80 9 335
2020 Term 59 26 10 4 2 0 0 85 5 51
2019 Indeterminate (permanent) 57 30 6 5 2 0 0 87 8 308
2019 Term 58 25 4 8 4 2 0 85 12 52
2019 Student 57 21 14 0 0 7 0 85 0 14
2018 Indeterminate (permanent) 56 31 7 3 2 0 1 88 5 305
2018 Term 64 19 13 4 0 0 0 83 4 47
2017 Indeterminate (permanent) 53 32 6 7 2 0 0 85 9 320
2017 Term 58 28 8 3 3 0 0 86 5 36
2014 Indeterminate (permanent) 43 33 12 8 4 0 1 76 12 295
2014 Term 47 33 10 5 0 2 2 85 5 42

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 39 7 5 2 0 0 86 7 334
2020 Term 61 26 12 2 0 0 0 86 2 51
2019 Indeterminate (permanent) 42 40 10 7 1 0 0 82 8 309
2019 Term 52 33 9 2 2 0 2 86 4 52
2019 Student 36 50 14 0 0 0 0 86 0 14
2018 Indeterminate (permanent) 43 38 13 5 1 0 0 81 6 305
2018 Term 45 27 17 6 4 0 0 72 11 47
2017 Indeterminate (permanent) 44 43 6 5 2 0 0 88 7 320
2017 Term 42 39 16 3 0 0 0 81 3 36
2014 Indeterminate (permanent) 33 47 10 6 3 0 0 81 9 296
2014 Term 45 41 10 0 5 0 0 86 5 42

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 35 11 12 5 0 0 72 17 334
2020 Term 47 34 15 4 0 0 0 81 4 51
2019 Indeterminate (permanent) 33 39 11 12 6 0 0 72 17 309
2019 Term 39 42 5 6 2 2 4 86 8 52
2019 Student 57 43 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 32 38 12 11 7 0 0 70 18 304
2018 Term 31 38 18 9 2 2 0 70 11 45
2017 Indeterminate (permanent) 33 37 13 13 5 0 0 69 18 320
2017 Term 53 31 11 5 0 0 0 84 5 36
2014 Indeterminate (permanent) 26 36 16 15 6 0 0 63 22 296
2014 Term 38 50 10 2 0 0 0 88 2 42

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 42 10 7 2 0 0 81 9 334
2020 Term 35 50 9 4 2 0 0 85 6 51
2019 Indeterminate (permanent) 33 46 10 9 2 0 0 79 11 307
2019 Term 54 35 2 5 4 0 0 89 9 52
2019 Student 29 43 21 7 0 0 0 71 7 14
2018 Indeterminate (permanent) 34 47 9 8 2 0 0 81 10 303
2018 Term 30 49 10 6 4 0 0 79 11 47
2017 Indeterminate (permanent) 36 43 11 7 2 0 0 79 9 320
2017 Term 38 47 5 5 3 0 0 86 9 36

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 30 6 3 1 0 0 89 4 334
2020 Term 53 37 8 2 0 0 0 90 2 51
2019 Indeterminate (permanent) 54 34 7 4 1 0 0 88 5 307
2019 Term 68 27 4 0 2 0 0 94 2 52
2019 Student 36 57 0 7 0 0 0 93 7 14
2018 Indeterminate (permanent) 59 32 6 2 1 0 0 91 3 304
2018 Term 53 36 4 2 4 0 0 89 6 47
2017 Indeterminate (permanent) 53 37 7 2 1 0 0 90 3 319
2017 Term 47 44 3 6 0 0 0 91 6 36
2014 Indeterminate (permanent) 51 40 4 4 1 0 0 91 5 296
2014 Term 60 38 2 0 0 0 0 98 0 42

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 38 11 6 5 0 0 79 10 333
2020 Term 51 34 8 8 0 0 0 85 8 51
2019 Indeterminate (permanent) 41 34 11 10 5 0 0 75 15 309
2019 Term 47 42 5 0 6 0 0 89 6 52
2019 Student 57 29 14 0 0 0 0 86 0 14
2018 Indeterminate (permanent) 38 39 12 8 3 0 0 77 11 304
2018 Term 40 38 13 4 4 0 0 79 9 47
2017 Indeterminate (permanent) 37 40 11 8 3 0 0 77 11 320
2017 Term 42 45 11 3 0 0 0 86 3 36

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 32 6 2 1 0 0 91 3 331
2020 Term 60 34 6 0 0 0 0 94 0 48
2019 Indeterminate (permanent) 58 32 7 3 1 0 0 90 3 307
2019 Term 61 31 2 4 2 0 0 93 6 52
2019 Student 50 36 14 0 0 0 0 86 0 14
2018 Indeterminate (permanent) 57 33 7 2 1 0 0 90 3 301
2018 Term 51 25 21 2 0 0 0 76 2 47
2017 Indeterminate (permanent) 62 30 5 1 2 0 0 93 2 321
2017 Term 49 45 5 0 0 0 0 95 0 36
2014 Indeterminate (permanent) 63 28 6 2 1 0 0 92 2 296
2014 Term 67 24 10 0 0 0 0 90 0 42

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 39 12 5 3 0 0 80 8 332
2020 Term 38 40 16 6 0 0 0 78 6 51
2019 Indeterminate (permanent) 39 37 12 6 6 0 0 76 12 309
2019 Term 42 35 7 12 4 0 0 77 16 52
2019 Student 50 50 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 36 41 13 9 2 0 0 76 11 304
2018 Term 28 53 17 2 0 0 0 81 2 47
2017 Indeterminate (permanent) 40 40 9 7 4 0 0 80 11 321
2017 Term 45 39 8 5 3 0 0 84 8 36
2014 Indeterminate (permanent) 28 46 13 10 3 0 0 74 13 296
2014 Term 28 50 14 5 2 0 0 78 7 42

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 32 12 7 4 0 0 77 11 333
2020 Term 40 43 12 4 2 0 0 82 6 51
2019 Indeterminate (permanent) 45 30 12 7 4 0 0 76 12 308
2019 Term 57 23 8 8 4 0 0 81 12 51
2019 Student 43 57 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 42 35 13 8 2 0 0 76 10 302
2018 Term 53 19 17 9 2 0 0 72 11 47
2017 Indeterminate (permanent) 44 36 9 7 4 0 0 79 11 320
2017 Term 47 36 11 3 3 0 0 83 6 36
2014 Indeterminate (permanent) 36 43 10 7 3 0 1 80 10 296
2014 Term 33 43 14 5 5 0 0 76 10 42

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 43 10 5 3 1 0 81 8 331
2020 Term 52 34 6 6 2 0 2 87 8 51
2019 Indeterminate (permanent) 36 43 11 8 2 0 0 80 10 301
2019 Term 52 39 5 2 2 0 0 91 4 52
2019 Student 43 50 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 41 37 13 7 1 0 0 78 9 303
2018 Term 43 38 11 6 2 0 0 81 9 47
2017 Indeterminate (permanent) 39 39 13 7 2 0 0 78 10 321
2017 Term 50 39 11 0 0 0 0 89 0 36
2014 Indeterminate (permanent) 33 41 14 8 4 0 1 74 12 296
2014 Term 40 45 7 2 5 0 0 86 7 42

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 38 8 2 2 0 0 88 4 334
2020 Term 59 26 12 4 0 0 0 85 4 51
2019 Indeterminate (permanent) 51 34 9 4 2 0 0 85 6 308
2019 Term 60 30 2 6 2 0 0 91 8 52
2019 Student 50 43 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 51 35 7 6 1 0 0 86 7 304
2018 Term 45 36 13 6 0 0 0 81 6 47
2017 Indeterminate (permanent) 52 38 6 2 2 0 0 90 4 321
2017 Term 47 45 8 0 0 0 0 92 0 36
2014 Indeterminate (permanent) 43 40 10 5 2 0 0 83 7 296
2014 Term 52 38 5 0 5 0 0 90 5 42

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 35 18 9 3 0 0 69 13 333
2020 Term 52 23 14 4 7 0 0 75 11 50
2019 Indeterminate (permanent) 39 33 17 6 4 0 0 72 10 307
2019 Term 54 33 7 5 0 0 0 87 5 52
2019 Student 71 14 7 0 0 0 7 92 0 14
2018 Indeterminate (permanent) 42 34 15 8 2 0 0 75 10 306
2018 Term 60 32 6 2 0 0 0 91 2 47
2017 Indeterminate (permanent) 40 33 20 6 2 0 0 73 7 321
2017 Term 53 39 9 0 0 0 0 91 0 36
2014 Indeterminate (permanent) 32 41 15 10 2 0 0 73 12 296
2014 Term 50 31 14 5 0 0 0 81 5 42

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 26 37 23 8 1 0 32 30 334
2020 Term 6 12 29 34 14 2 4 51 19 51
2019 Indeterminate (permanent) 7 22 42 21 7 0 0 28 30 309
2019 Term 5 13 29 33 17 0 2 52 19 52
2019 Student 0 0 50 29 21 0 0 50 0 14
2018 Indeterminate (permanent) 4 24 41 22 9 0 1 30 28 303
2018 Term 2 11 38 26 19 4 0 47 13 47
2017 Indeterminate (permanent) 5 18 43 24 9 0 2 34 23 320
2017 Term 0 20 42 22 16 0 0 38 20 36
2014 Indeterminate (permanent) 6 24 41 21 6 0 2 27 31 295
2014 Term 0 19 17 31 29 0 4 62 20 42

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 13 30 31 19 3 0 51 18 331
2020 Term 2 9 19 34 30 4 2 68 12 51
2019 Indeterminate (permanent) 10 19 32 27 11 1 1 39 29 306
2019 Term 5 5 33 29 25 0 2 55 11 52
2019 Student 0 0 0 43 57 0 0 100 0 14
2018 Indeterminate (permanent) 6 15 35 27 14 2 0 42 22 303
2018 Term 2 4 32 34 17 10 0 57 7 47
2017 Indeterminate (permanent) 5 18 25 27 20 3 3 50 24 319
2017 Term 3 5 27 23 30 11 0 60 9 36
2014 Indeterminate (permanent) 6 15 31 30 15 2 3 47 21 295
2014 Term 7 14 7 21 38 5 7 67 24 42

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 20 38 25 10 1 1 35 26 333
2020 Term 4 15 24 29 20 6 2 54 21 51
2019 Indeterminate (permanent) 12 21 37 22 7 1 1 30 33 309
2019 Term 5 15 27 33 19 0 0 52 20 52
2019 Student 7 7 21 0 57 0 7 62 15 14
2018 Indeterminate (permanent) 11 22 37 23 6 0 1 29 33 302
2018 Term 2 6 25 43 15 6 2 63 9 47
2017 Indeterminate (permanent) 11 22 35 21 10 1 1 32 33 321
2017 Term 0 26 31 22 16 3 3 41 27 36
2014 Indeterminate (permanent) 9 26 33 22 8 0 2 30 36 295
2014 Term 10 17 17 26 24 2 4 54 28 42

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 13 36 34 11 0 0 45 19 334
2020 Term 4 6 25 30 32 0 4 64 10 51
2019 Indeterminate (permanent) 5 12 37 33 13 0 0 46 17 307
2019 Term 4 6 17 27 47 0 0 73 9 52
2019 Student 0 0 0 31 69 0 0 100 0 13
2018 Indeterminate (permanent) 4 13 39 32 11 1 0 43 17 300
2018 Term 0 6 21 32 32 9 0 70 7 47
2017 Indeterminate (permanent) 4 14 33 34 14 1 2 48 18 319
2017 Term 0 9 20 38 27 3 3 70 9 36
2014 Indeterminate (permanent) 5 19 40 28 8 0 0 35 24 294
2014 Term 0 5 31 31 29 0 4 62 5 42

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 19 35 23 14 1 1 37 27 334
2020 Term 9 12 16 26 30 0 6 60 22 50
2019 Indeterminate (permanent) 8 20 35 24 10 1 1 35 29 307
2019 Term 0 9 25 33 29 4 0 64 10 52
2019 Student 0 7 14 21 57 0 0 79 7 14
2018 Indeterminate (permanent) 10 25 33 22 8 2 0 31 35 304
2018 Term 2 2 29 24 32 9 2 62 5 47
2017 Indeterminate (permanent) 9 23 33 20 11 1 3 32 33 320
2017 Term 3 14 20 19 30 5 8 57 20 36
2014 Indeterminate (permanent) 19 29 32 13 5 0 2 19 49 295
2014 Term 10 12 31 24 12 0 11 41 24 42

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 21 32 24 14 2 0 39 27 332
2020 Term 6 8 18 24 30 14 2 63 16 51
2019 Indeterminate (permanent) 13 24 36 20 7 1 0 27 37 309
2019 Term 7 12 30 33 16 2 0 50 19 52
2019 Student 0 0 7 21 57 14 0 92 0 14
2018 Indeterminate (permanent) 11 22 31 24 10 2 1 34 34 302
2018 Term 0 18 31 22 20 7 2 46 19 45
2017 Indeterminate (permanent) 9 22 30 22 13 2 2 37 32 319
2017 Term 5 9 16 39 14 14 3 63 17 36
2014 Indeterminate (permanent) 8 16 34 26 12 1 2 40 26 295
2014 Term 5 17 30 22 15 7 4 41 25 41

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 19 39 26 10 1 0 37 24 334
2020 Term 4 11 34 18 24 6 4 46 17 51
2019 Indeterminate (permanent) 8 20 37 24 8 1 1 33 29 309
2019 Term 2 6 30 37 21 4 0 61 8 52
2019 Student 7 7 21 0 57 0 7 62 15 14
2018 Indeterminate (permanent) 9 19 43 21 6 2 0 28 28 303
2018 Term 4 15 25 29 24 2 0 54 20 47
2017 Indeterminate (permanent) 9 20 43 17 9 1 2 27 29 319
2017 Term 3 6 38 25 11 11 5 43 11 36
2014 Indeterminate (permanent) 7 25 36 23 7 1 1 30 33 295
2014 Term 7 7 29 19 29 5 4 53 16 42

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 3 20 40 27 10 0 0 37 23 334
2020 Term 4 2 41 43 6 0 4 51 6 51
2019 Indeterminate (permanent) 8 24 34 23 10 0 1 34 32 309
2019 Term 6 9 21 40 23 0 0 63 15 52
2019 Student 7 21 29 21 21 0 0 43 29 14
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 30 16 10 3 8 4 67 14 335
2020 Term 31 22 13 10 2 18 4 68 15 51
2019 Indeterminate (permanent) 31 35 15 7 4 4 4 71 12 309
2019 Term 33 21 12 8 4 17 6 70 15 52
2019 Student 57 0 14 0 0 14 14 80 0 14
2018 Indeterminate (permanent) 27 40 14 10 3 3 3 71 14 305
2018 Term 30 21 19 8 4 11 6 62 15 47
2017 Indeterminate (permanent) 30 32 14 10 6 3 5 68 17 321
2017 Term 33 36 3 6 3 11 8 86 11 36
2014 Indeterminate (permanent) 28 33 15 11 6 3 4 66 18 296
2014 Term 38 26 7 2 5 10 12 82 9 42

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 25 9 7 3 1 0 80 10 334
2020 Term 51 37 6 6 0 0 0 88 6 51
2019 Indeterminate (permanent) 52 28 7 6 6 0 0 81 12 309
2019 Term 54 30 10 2 4 0 0 84 6 52
2019 Student 57 43 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 49 37 6 5 3 0 0 87 8 306
2018 Term 45 32 11 6 4 2 0 78 11 47
2017 Indeterminate (permanent) 51 32 6 6 3 1 0 85 9 321
2017 Term 50 39 3 8 0 0 0 89 8 36
2014 Indeterminate (permanent) 45 35 7 9 4 0 0 80 13 295
2014 Term 53 36 2 7 2 0 0 88 9 42

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 29 6 2 2 0 0 90 4 334
2020 Term 69 21 2 8 0 0 0 90 8 51
2019 Indeterminate (permanent) 58 31 5 4 2 0 0 89 6 308
2019 Term 70 18 4 6 2 0 0 88 8 52
2019 Student 100 0 0 0 0 0 0 100 0 13
2018 Indeterminate (permanent) 60 31 5 3 0 0 0 92 3 306
2018 Term 57 28 6 2 4 2 0 87 7 47
2017 Indeterminate (permanent) 56 34 5 4 2 0 0 90 5 321
2017 Term 69 16 9 5 0 0 0 86 5 36
2014 Indeterminate (permanent) 52 36 6 5 2 0 0 87 7 295
2014 Term 59 36 2 0 2 0 0 95 2 42

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 33 10 2 2 1 0 86 4 333
2020 Term 52 40 6 2 0 0 0 92 2 50
2019 Indeterminate (permanent) 53 31 9 4 2 0 0 84 6 309
2019 Term 47 38 8 4 2 2 0 86 6 52
2019 Student 64 36 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 50 37 8 3 1 0 0 87 4 306
2018 Term 42 43 9 2 2 2 0 87 4 47

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 21 9 2 3 6 3 85 5 335
2020 Term 51 25 10 6 0 6 2 83 7 51
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 25 10 2 2 1 1 86 3 332
2020 Term 59 33 2 0 0 2 4 98 0 51
2019 Indeterminate (permanent) 57 27 7 3 2 1 3 88 5 308
2019 Term 51 22 8 4 2 0 14 84 7 52
2019 Student 57 29 0 7 0 0 7 92 8 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 31 9 5 5 1 0 82 10 335
2020 Term 55 32 7 4 2 0 0 87 6 51
2019 Indeterminate (permanent) 48 32 9 7 3 0 0 81 10 309
2019 Term 60 21 9 4 4 2 0 83 8 52
2019 Student 79 21 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 45 39 7 6 3 0 0 85 8 305
2018 Term 41 37 7 8 4 0 2 80 13 46
2017 Indeterminate (permanent) 49 31 8 8 3 0 1 81 11 321
2017 Term 47 34 3 14 3 0 0 81 16 36
2014 Indeterminate (permanent) 39 38 9 10 3 1 0 77 13 296
2014 Term 47 33 2 14 2 0 0 81 17 42

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 23 12 3 4 2 1 81 7 335
2020 Term 53 25 18 0 2 2 0 80 2 51

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 29 8 4 3 1 1 84 7 334
2020 Term 53 34 6 2 4 0 2 88 6 51
2019 Indeterminate (permanent) 55 28 9 5 3 1 0 83 8 307
2019 Term 60 25 9 2 4 0 0 85 6 52
2019 Student 79 14 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 52 32 9 4 2 1 0 85 7 305
2018 Term 41 41 11 6 0 0 0 83 6 46
2017 Indeterminate (permanent) 50 29 9 8 2 1 1 80 10 321
2017 Term 53 31 8 8 0 0 0 84 8 36
2014 Indeterminate (permanent) 41 36 11 8 3 0 0 78 11 296
2014 Term 52 36 2 5 2 2 0 90 7 42

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 335
2020 Term 43 57 51

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 14 3 0 0 3 9 96 1 335
2020 Term 59 16 8 0 0 9 8 90 0 51

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 24 5 4 2 0 0 88 7 335
2020 Term 71 20 2 4 2 2 0 92 6 51
2019 Indeterminate (permanent) 59 28 6 3 3 0 0 87 6 309
2019 Term 64 27 4 2 4 0 0 91 6 52
2019 Student 64 36 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 56 29 9 4 2 0 0 85 6 304
2018 Term 52 20 13 8 4 0 2 73 13 46
2017 Indeterminate (permanent) 59 25 7 6 3 0 0 84 8 321
2017 Term 56 22 16 3 3 0 0 78 5 36
2014 Indeterminate (permanent) 47 32 9 9 3 0 0 79 12 296
2014 Term 57 26 7 5 5 0 0 83 10 42
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 30 9 6 3 5 0 82 9 334
2020 Term 59 26 8 2 0 6 0 90 2 51
2019 Indeterminate (permanent) 39 36 12 8 4 2 0 76 12 307
2019 Term 59 29 8 0 0 4 0 92 0 51
2019 Student 64 21 0 0 0 14 0 100 0 14
2018 Indeterminate (permanent) 37 43 11 7 1 0 0 80 9 305
2018 Term 62 15 11 2 2 9 0 84 4 47
2017 Indeterminate (permanent) 38 36 13 5 3 5 1 78 8 320
2017 Term 50 41 3 3 0 0 3 94 3 36
2014 Indeterminate (permanent) 35 40 10 7 5 2 0 77 13 296
2014 Term 38 36 5 7 7 7 0 79 15 42

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 34 12 6 4 3 0 77 10 334
2020 Term 48 37 8 4 2 2 0 87 6 51
2019 Indeterminate (permanent) 34 37 12 9 7 0 0 72 16 307
2019 Term 49 36 8 2 2 4 0 88 4 51
2019 Student 86 7 0 0 0 7 0 100 0 14
2018 Indeterminate (permanent) 28 42 15 11 3 1 0 70 15 304
2018 Term 60 13 9 6 2 11 0 81 9 47
2017 Indeterminate (permanent) 32 39 16 7 4 2 1 72 11 319
2017 Term 44 45 5 3 0 3 0 91 3 36
2014 Indeterminate (permanent) 29 42 14 8 4 2 0 73 13 296
2014 Term 42 26 7 14 7 2 0 70 22 42

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 40 15 10 5 4 0 68 16 335
2020 Term 34 45 10 4 4 4 0 82 8 51
2019 Indeterminate (permanent) 20 39 17 17 7 1 0 59 23 307
2019 Term 45 33 8 5 2 8 0 84 8 52
2018 Indeterminate (permanent) 19 41 18 14 5 2 0 61 20 304
2018 Term 37 24 13 11 2 13 0 70 15 46
2017 Indeterminate (permanent) 20 37 22 13 5 3 1 58 18 319
2017 Term 33 53 11 0 0 3 0 89 0 36
2014 Indeterminate (permanent) 19 46 18 9 5 2 0 66 15 296
2014 Term 28 34 5 14 7 12 0 70 25 42

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 41 18 13 4 2 0 65 17 335
2020 Term 34 51 4 4 6 2 0 87 9 51
2019 Indeterminate (permanent) 17 41 18 16 8 0 0 57 24 307
2019 Term 33 40 12 9 2 4 0 76 11 52
2019 Student 57 21 0 7 0 14 0 92 8 14
2018 Indeterminate (permanent) 13 47 16 18 6 0 0 59 24 305
2018 Term 28 32 15 17 2 6 0 64 20 47
2017 Indeterminate (permanent) 18 38 20 14 7 2 1 58 22 320
2017 Term 47 39 11 3 0 0 0 86 3 36
2014 Indeterminate (permanent) 17 40 17 20 5 1 0 57 26 296
2014 Term 31 38 10 12 5 5 0 72 18 42

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 24 13 3 0 1 0 84 3 335
2020 Term 64 21 13 2 0 0 0 85 2 51
2019 Indeterminate (permanent) 57 31 10 1 0 1 0 88 2 309
2019 Term 66 17 11 4 0 2 0 85 4 52
2019 Student 64 7 7 0 0 21 0 91 0 14
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 40 14 7 1 1 0 78 8 334
2020 Term 47 48 6 0 0 0 0 94 0 51
2019 Indeterminate (permanent) 34 45 13 7 2 0 0 78 9 308
2019 Term 55 27 12 4 2 0 0 82 6 51
2019 Student 36 50 14 0 0 0 0 86 0 14
2018 Indeterminate (permanent) 32 46 13 6 3 0 0 78 9 305
2018 Term 48 30 8 9 2 2 0 80 11 46
2017 Indeterminate (permanent) 34 46 11 6 2 1 0 80 8 320
2017 Term 39 44 5 5 3 3 0 85 9 36
2014 Indeterminate (permanent) 36 45 13 4 2 1 0 81 6 296
2014 Term 52 31 12 2 2 0 0 83 5 42

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 45 21 11 4 2 0 64 15 334
2020 Term 32 50 10 8 0 0 0 83 8 50
2019 Indeterminate (permanent) 15 38 19 20 8 0 0 53 28 308
2019 Term 36 36 12 13 2 2 0 73 15 51
2019 Student 50 29 0 7 7 0 7 85 15 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 32 16 11 3 3 1 69 15 335
2020 Term 35 38 12 4 4 0 6 79 8 50
2019 Indeterminate (permanent) 33 39 12 10 4 1 1 73 15 308
2019 Term 39 25 10 6 8 6 6 73 15 51
2019 Student 50 14 7 14 7 7 0 69 23 14
2018 Indeterminate (permanent) 28 43 11 11 4 3 1 74 15 304
2018 Term 36 27 17 9 2 9 0 70 12 47
2017 Indeterminate (permanent) 38 30 14 10 5 2 0 70 16 320
2017 Term 38 31 11 11 0 6 3 76 13 36
2014 Indeterminate (permanent) 39 33 10 9 3 3 1 76 13 296
2014 Term 41 31 9 10 0 10 0 79 11 42

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 38 15 5 1 1 0 79 5 332
2020 Term 49 38 10 2 2 0 0 86 4 51
2019 Indeterminate (permanent) 40 39 12 6 2 1 0 80 9 308
2019 Term 55 31 10 2 0 2 0 88 2 51
2019 Student 57 21 21 0 0 0 0 79 0 14
2018 Indeterminate (permanent) 37 44 14 4 1 0 0 81 5 302
2018 Term 49 30 15 2 4 0 0 79 6 47

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 22 22 10 9 11 5 53 22 334
2020 Term 31 22 18 0 2 25 2 73 3 51
2019 Indeterminate (permanent) 21 24 19 13 10 11 2 52 26 309
2019 Term 27 19 10 6 12 24 2 63 24 51
2019 Student 50 14 7 7 0 14 7 82 9 14
2018 Indeterminate (permanent) 16 25 24 14 9 10 3 47 26 305
2018 Term 23 19 15 6 6 30 0 61 18 47
2017 Indeterminate (permanent) 14 22 20 14 13 13 4 43 33 321
2017 Term 11 33 16 11 6 22 0 56 22 36
2014 Indeterminate (permanent) 14 19 19 22 14 9 4 37 41 296
2014 Term 17 24 12 14 7 24 2 55 29 42

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 37 16 10 6 2 0 68 16 333
2020 Term 38 38 18 2 2 2 0 78 3 50
2019 Indeterminate (permanent) 26 40 13 13 7 1 0 66 21 306
2019 Term 31 41 20 4 2 2 0 74 6 51
2019 Student 57 29 0 0 0 14 0 100 0 14
2018 Indeterminate (permanent) 25 39 18 14 4 0 0 64 18 303
2018 Term 30 37 11 8 4 9 0 74 14 46
2017 Indeterminate (permanent) 28 41 13 11 5 2 0 71 16 320
2017 Term 31 50 3 5 5 6 0 85 12 36
2014 Indeterminate (permanent) 17 36 17 18 11 1 0 54 29 296
2014 Term 24 43 12 2 10 10 0 73 13 42

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 29 14 20 10 2 2 55 30 334
2020 Term 37 32 13 12 2 4 0 72 14 51
2019 Indeterminate (permanent) 23 29 14 19 14 1 1 53 33 309
2019 Term 24 43 14 12 4 0 4 70 16 51
2019 Student 50 29 7 0 7 0 7 85 8 14
2018 Indeterminate (permanent) 18 29 19 21 11 0 2 48 32 303
2018 Term 21 32 15 12 9 9 2 60 23 47
2017 Indeterminate (permanent) 18 31 15 18 14 2 2 51 33 321
2017 Term 22 44 8 11 8 3 3 71 21 36
2014 Indeterminate (permanent) 13 28 17 22 18 1 1 43 40 295
2014 Term 17 35 14 14 12 2 5 56 28 42

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 28 13 6 3 1 3 77 9 335
2020 Term 41 30 6 4 6 2 12 82 11 51
2019 Indeterminate (permanent) 50 26 14 5 3 0 3 78 7 306
2019 Term 59 14 10 0 6 0 12 82 7 51
2019 Student 57 29 0 0 7 0 7 92 8 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 24 9 3 3 0 2 84 7 335
2020 Term 47 32 12 2 0 0 8 85 2 51
2019 Indeterminate (permanent) 57 23 11 4 2 1 3 83 6 308
2019 Term 63 22 8 2 0 2 4 90 2 51
2019 Student 50 29 7 0 0 7 7 92 0 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 8 3 2 1 4 3 94 3 333
2020 Term 68 6 4 0 4 6 12 90 5 51
2019 Indeterminate (permanent) 77 12 3 2 1 1 3 93 4 307
2019 Term 84 4 2 0 0 2 8 98 0 50
2019 Student 86 7 0 0 0 0 7 100 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 74 11 6 1 0 2 7 92 1 335
2020 Term 60 20 0 0 2 4 14 98 2 50
2019 Indeterminate (permanent) 82 5 4 1 0 1 7 94 2 307
2019 Term 77 4 4 0 2 2 12 94 2 51
2019 Student 93 0 0 0 0 0 7 100 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 44 17 4 2 2 0 77 6 335
2020 Term 36 45 16 2 0 2 0 82 2 51
2019 Indeterminate (permanent) 28 44 15 8 2 2 1 74 10 308
2019 Term 30 56 10 2 0 2 0 88 2 51
2019 Student 43 43 14 0 0 0 0 86 0 14
2018 Indeterminate (permanent) 26 43 20 7 3 2 0 70 10 303
2018 Term 32 45 10 6 4 2 0 78 11 47
2017 Indeterminate (permanent) 23 45 17 8 2 4 0 71 11 320
2017 Term 39 38 11 8 3 0 0 77 12 35

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 38 11 4 1 3 0 83 5 334
2020 Term 52 37 6 2 2 0 2 90 4 51
2019 Indeterminate (permanent) 42 42 6 7 1 1 0 86 8 305
2019 Term 41 45 10 0 2 2 0 88 2 51
2019 Student 64 29 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 51 35 7 4 1 1 0 87 5 303
2018 Term 54 23 11 10 0 2 0 78 11 47
2017 Indeterminate (permanent) 44 41 8 5 1 2 0 86 6 319
2017 Term 50 39 5 6 0 0 0 89 6 36
2014 Indeterminate (permanent) 46 40 9 4 1 1 0 86 5 296
2014 Term 57 36 5 0 2 0 0 93 2 42

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 37 10 3 1 3 0 85 4 334
2020 Term 53 32 10 2 2 0 2 86 4 51
2019 Indeterminate (permanent) 48 37 9 4 1 1 0 86 6 307
2019 Term 65 29 4 2 0 0 0 94 2 51
2019 Student 71 21 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 45 41 9 2 1 2 0 88 3 302
2018 Term 52 26 13 4 0 4 0 82 5 46
2017 Indeterminate (permanent) 42 37 13 3 2 3 0 82 5 319
2017 Term 43 35 11 3 0 8 0 85 3 35
2014 Indeterminate (permanent) 43 34 16 3 1 4 0 80 4 296
2014 Term 53 26 5 2 2 9 2 89 5 42

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 30 20 5 1 6 0 73 6 332
2020 Term 45 24 22 4 0 4 2 73 4 51

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 30 9 5 2 5 3 83 7 331
2020 Term 49 33 6 2 4 4 2 87 6 51

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 26 6 3 1 0 0 91 4 333
2020 Term 71 23 2 4 0 0 0 94 4 51
2019 Indeterminate (permanent) 62 25 7 4 1 0 0 88 5 309
2019 Term 75 18 6 2 0 0 0 92 2 51
2019 Student 93 7 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 62 31 4 2 1 0 0 93 3 303
2018 Term 66 15 13 2 2 2 0 83 4 47
2017 Indeterminate (permanent) 58 33 6 2 1 0 0 91 3 320
2017 Term 61 31 8 0 0 0 0 92 0 36
2014 Indeterminate (permanent) 62 28 7 1 1 0 0 90 2 295
2014 Term 69 26 2 2 0 0 0 95 2 42

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 28 9 3 2 1 0 86 5 331
2020 Term 69 20 8 2 0 2 0 90 2 51
2019 Indeterminate (permanent) 55 30 8 4 3 0 0 85 7 309
2019 Term 65 26 4 6 0 0 0 91 6 51
2019 Student 86 7 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 53 35 8 3 1 0 0 88 4 300
2018 Term 48 30 11 4 2 4 0 82 7 46
2017 Indeterminate (permanent) 54 33 7 3 2 1 0 87 5 321
2017 Term 64 28 5 3 0 0 0 92 3 36
2014 Indeterminate (permanent) 44 38 11 5 2 0 0 82 7 296
2014 Term 52 31 14 0 2 0 0 83 2 42

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 33 8 4 2 0 0 86 6 330
2020 Term 67 23 6 2 0 2 0 92 2 51
2019 Indeterminate (permanent) 50 33 10 6 2 1 0 83 8 309
2019 Term 65 25 2 8 0 0 0 90 8 51
2019 Student 86 7 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 48 38 8 5 1 0 0 86 6 302
2018 Term 55 22 15 2 2 4 0 80 5 46
2017 Indeterminate (permanent) 52 35 8 4 2 0 0 87 5 321
2017 Term 61 31 5 3 0 0 0 92 3 36
2014 Indeterminate (permanent) 43 38 11 5 2 0 0 82 7 296
2014 Term 62 26 7 2 2 0 0 88 5 42

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 23 12 11 3 2 0 74 14 333
2020 Term 59 18 8 12 2 2 0 78 14 51
2019 Indeterminate (permanent) 48 21 17 7 5 1 0 70 12 308
2019 Term 61 16 12 4 2 4 2 81 6 51
2019 Student 36 14 29 0 7 7 7 58 8 14
2018 Indeterminate (permanent) 42 30 17 5 4 2 0 73 9 303
2018 Term 34 21 21 10 4 9 0 61 16 47
2017 Indeterminate (permanent) 43 27 17 5 5 2 0 72 10 320
2017 Term 44 36 5 3 8 0 3 83 12 36
2014 Indeterminate (permanent) 38 27 17 11 4 2 0 67 16 296
2014 Term 47 31 12 0 10 0 0 78 10 42
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 26 42 32 334
2020 Term 29 45 26 51
2019 Indeterminate (permanent) 26 39 35 308
2019 Term 25 31 44 52
2019 Student 43 14 43 14
2018 Indeterminate (permanent) 23 38 39 305
2018 Term 36 15 49 47
2017 Indeterminate (permanent) 25 43 32 320
2017 Term 25 31 44 36
2014 Indeterminate (permanent) 28 40 31 296
2014 Term 36 36 28 42

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 16 35 40 0 2 6 89
2020 Term 0 28 33 0 33 7 15
2019 Indeterminate (permanent) 10 38 38 6 0 9 80
2019 Term 14 31 8 8 39 0 13
2018 Indeterminate (permanent) 18 29 39 6 1 6 69
2017 Indeterminate (permanent) 21 33 34 7 1 4 81
2014 Indeterminate (permanent) 12 35 33 13 9999 7 84
2014 Term 26 27 13 0 9999 34 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 335
2020 Term 11 89 51
2019 Indeterminate (permanent) 9 91 308
2018 Indeterminate (permanent) 11 89 304

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 49 51 20
2019 Indeterminate (permanent) 46 54 28

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 56 44 20
2019 Indeterminate (permanent) 61 39 28

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20
2019 Indeterminate (permanent) 0 100 28

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 31 69 20
2019 Indeterminate (permanent) 31 69 28

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 41 59 20
2019 Indeterminate (permanent) 40 60 28

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 20
2019 Indeterminate (permanent) 39 61 28

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 31 69 20
2019 Indeterminate (permanent) 29 71 28

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 40 60 20
2019 Indeterminate (permanent) 25 75 28

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 20
2019 Indeterminate (permanent) 33 67 28

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 31 69 20
2019 Indeterminate (permanent) 18 82 28

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20
2019 Indeterminate (permanent) 0 100 28

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 20
2019 Indeterminate (permanent) 58 42 28

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 20

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 70 30 20
2019 Indeterminate (permanent) 57 43 28

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 36 64 20
2019 Indeterminate (permanent) 28 72 28

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20
2019 Indeterminate (permanent) 0 100 28

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 28

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 25 75 28

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 18 82 28

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 31 69 28

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 18 82 28

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 32 68 28

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 43 57 28

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 28

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 56 44 28

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 15 15 6 5 34 9 56 18 334
2020 Term 24 14 6 2 2 41 12 79 8 51
2019 Indeterminate (permanent) 20 14 15 7 6 29 9 55 20 307
2019 Term 13 10 13 0 2 47 15 60 5 52
2019 Student 50 0 0 0 0 29 21 100 0 14
2018 Indeterminate (permanent) 17 18 18 8 5 29 5 53 20 305
2018 Term 19 13 15 6 4 36 6 56 18 47
2017 Indeterminate (permanent) 14 19 15 7 8 29 8 53 24 321
2017 Term 11 20 8 5 0 44 11 69 12 36
2014 Indeterminate (permanent) 10 13 19 13 8 29 9 36 33 296
2014 Term 14 12 7 0 0 41 26 78 0 42

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 32 12 6 2 8 1 78 9 332
2020 Term 48 23 8 2 2 16 2 86 5 51
2019 Indeterminate (permanent) 42 32 14 4 3 4 1 78 8 309
2019 Term 38 25 19 0 0 17 0 77 0 52
2019 Student 57 0 14 0 0 14 14 80 0 14
2018 Indeterminate (permanent) 37 32 15 5 3 6 1 74 9 306
2018 Term 32 34 17 2 4 11 0 74 7 47
2017 Indeterminate (permanent) 31 33 17 6 4 9 1 70 11 321
2017 Term 39 25 11 6 0 19 0 79 7 36
2014 Indeterminate (permanent) 23 29 23 7 4 13 1 61 12 296
2014 Term 33 24 5 0 2 31 5 89 4 42
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 335
2019 Indeterminate (permanent) 5 95 309
2019 Student 0 100 14
2018 Indeterminate (permanent) 5 95 305

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 14 15 4 2 38 8 61 11 332
2020 Term 25 14 8 0 0 41 12 83 0 50
2019 Indeterminate (permanent) 20 15 17 5 3 32 8 58 13 309
2019 Term 10 15 14 0 0 48 14 65 0 51
2019 Student 50 0 0 0 0 29 21 100 0 14
2018 Indeterminate (permanent) 19 19 19 3 4 31 6 59 11 304
2018 Term 23 15 13 2 0 38 9 72 4 47
2017 Indeterminate (permanent) 16 15 14 3 3 39 9 60 12 321
2017 Term 22 19 5 0 0 39 14 88 0 36
2014 Indeterminate (permanent) 13 14 18 3 1 39 12 54 9 294
2014 Term 21 5 2 2 0 50 19 84 8 42

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 31 12 5 2 8 2 79 7 333
2020 Term 50 26 8 0 0 13 4 91 0 51
2019 Indeterminate (permanent) 46 28 13 4 2 5 1 79 7 309
2019 Term 42 29 13 0 0 16 0 84 0 52
2019 Student 57 7 7 0 0 21 7 90 0 14
2018 Indeterminate (permanent) 38 36 14 2 3 7 1 80 6 303
2018 Term 45 30 13 2 0 11 0 83 2 47
2017 Indeterminate (permanent) 34 32 16 3 3 11 1 75 7 321
2017 Term 50 30 3 3 0 8 6 94 3 36
2014 Indeterminate (permanent) 28 27 21 2 2 17 3 69 5 295
2014 Term 43 29 2 0 2 21 2 94 3 42
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 23 9 4 5 1 2 82 9 335
2020 Term 58 8 14 4 8 0 8 72 13 51

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 22 9 4 3 0 0 83 8 333
2020 Term 38 25 20 12 4 0 2 64 16 51
2019 Indeterminate (permanent) 53 24 15 3 5 0 1 77 8 309
2019 Term 55 21 17 2 4 0 0 77 6 52
2019 Student 50 14 7 21 0 0 7 69 23 14
2018 Indeterminate (permanent) 48 30 11 4 3 0 2 81 8 305
2018 Term 37 28 19 13 0 0 2 67 13 46
2017 Indeterminate (permanent) 44 29 12 7 6 0 2 75 13 321
2017 Term 28 42 20 5 3 0 3 71 8 36

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 28 29 19 11 0 0 41 30 335
2020 Term 20 41 10 14 15 0 0 61 29 51
2019 Indeterminate (permanent) 15 33 23 20 9 0 0 48 29 309
2019 Term 31 33 23 9 4 0 0 64 13 52
2019 Student 43 36 7 7 0 0 7 85 8 14
2018 Indeterminate (permanent) 13 26 33 19 9 0 0 39 28 305
2018 Term 31 26 32 7 2 0 2 58 9 46
2017 Indeterminate (permanent) 13 26 32 19 9 0 1 39 29 321
2017 Term 27 38 29 3 0 0 3 68 3 36

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 35 23 11 8 0 0 59 19 333
2020 Term 40 28 12 8 6 0 6 73 14 50
2019 Indeterminate (permanent) 29 31 24 10 5 0 1 61 15 309
2019 Term 61 21 12 4 2 0 0 83 5 52
2019 Student 64 29 0 0 0 0 7 100 0 14
2018 Indeterminate (permanent) 22 30 27 16 4 0 1 53 20 306
2018 Term 48 24 24 2 0 0 2 73 2 46
2017 Indeterminate (permanent) 24 29 27 13 5 0 2 53 19 321
2017 Term 41 25 26 3 0 0 5 70 3 36

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 24 28 13 10 1 0 49 23 330
2020 Term 35 24 14 12 11 2 2 61 24 51
2019 Indeterminate (permanent) 16 31 23 18 12 0 0 47 30 309
2019 Term 46 23 17 9 2 2 0 71 12 52
2019 Student 50 29 7 7 0 0 7 85 8 14
2018 Indeterminate (permanent) 14 31 24 20 10 0 1 45 30 306
2018 Term 41 28 15 11 2 0 2 71 13 46
2017 Indeterminate (permanent) 17 26 27 17 10 1 1 44 28 321
2017 Term 38 31 11 8 6 3 3 73 15 36

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 27 16 8 5 0 2 71 13 335
2020 Term 52 14 14 6 9 0 4 69 16 50
2019 Indeterminate (permanent) 47 34 8 5 2 0 3 84 8 309
2019 Term 68 17 8 3 0 2 2 89 3 52
2019 Student 64 21 0 0 0 0 14 100 0 14
2018 Indeterminate (permanent) 46 27 15 5 1 1 5 78 6 305
2018 Term 61 19 15 0 0 0 4 84 0 46
2017 Indeterminate (permanent) 40 28 16 5 1 0 9 76 7 320
2017 Term 52 16 17 3 0 5 6 78 3 36

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 28 24 12 9 0 0 55 21 335
2020 Term 36 26 19 10 9 0 0 62 19 51
2019 Indeterminate (permanent) 34 30 19 9 7 0 1 65 17 307
2019 Term 54 27 11 2 6 0 0 81 8 52
2019 Student 36 14 14 29 0 0 7 54 31 14
2018 Indeterminate (permanent) 33 27 25 8 7 0 1 61 14 306
2018 Term 46 28 11 9 4 0 2 76 13 46
2017 Indeterminate (permanent) 25 32 25 14 3 0 1 58 17 321
2017 Term 38 31 25 5 0 0 0 69 5 36

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 25 23 8 10 0 5 57 19 334
2020 Term 34 23 11 12 8 0 12 64 23 50

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 37 18 8 3 0 1 71 11 333
2020 Term 40 40 12 2 4 0 2 81 6 50
2019 Indeterminate (permanent) 29 38 21 6 5 0 1 68 11 306
2019 Term 49 30 17 2 2 0 0 79 4 51
2019 Student 64 29 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 20 41 25 9 5 0 1 61 14 305
2018 Term 32 31 22 7 2 4 2 67 9 46
2017 Indeterminate (permanent) 25 39 20 13 2 1 1 65 15 321
2017 Term 38 36 17 5 3 0 0 74 8 36

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 37 24 10 4 1 1 62 14 333
2020 Term 39 35 15 6 2 2 0 76 8 50
2019 Indeterminate (permanent) 22 36 24 12 6 1 0 58 17 306
2019 Term 40 37 14 8 2 0 0 77 10 51
2019 Student 50 43 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 20 31 27 16 5 0 1 52 20 306
2018 Term 35 17 24 20 0 2 2 54 21 46
2017 Indeterminate (permanent) 21 32 30 12 2 0 2 54 15 321
2017 Term 38 27 23 11 0 0 0 66 11 36

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 36 19 7 4 1 1 69 11 334
2020 Term 51 17 19 8 2 0 2 69 11 49
2019 Indeterminate (permanent) 32 31 22 8 6 0 0 64 14 305
2019 Term 54 24 14 6 2 0 0 78 8 50
2019 Student 50 29 14 7 0 0 0 79 7 14
2018 Indeterminate (permanent) 27 37 21 9 5 0 1 65 14 305
2018 Term 30 22 19 18 7 2 2 54 25 46
2017 Indeterminate (permanent) 31 33 21 10 3 0 1 65 14 320
2017 Term 38 36 15 11 0 0 0 74 11 36

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 23 15 5 5 1 1 75 10 332
2020 Term 57 19 18 4 0 0 2 78 4 49
2019 Indeterminate (permanent) 46 26 15 5 7 0 1 72 13 303
2019 Term 63 23 8 4 2 0 0 86 6 51
2019 Student 86 14 0 0 0 0 0 100 0 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 35 23 11 5 0 0 60 16 334
2020 Term 36 31 18 6 4 0 4 70 11 50

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 36 20 11 3 0 0 65 15 332
2020 Term 26 40 20 9 4 0 0 66 13 50
2019 Indeterminate (permanent) 36 32 19 8 5 0 0 69 12 305
2019 Term 55 25 14 4 2 0 0 81 6 51
2019 Student 36 43 14 7 0 0 0 79 7 14
2018 Indeterminate (permanent) 28 37 20 10 4 0 1 65 14 306
2018 Term 35 35 11 11 4 2 2 73 16 46
2017 Indeterminate (permanent) 33 31 20 10 4 1 1 65 14 319
2017 Term 36 42 14 8 0 0 0 78 8 36

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 32 16 6 2 0 0 76 7 332
2020 Term 55 22 18 0 0 2 4 81 0 51
2019 Indeterminate (permanent) 65 22 8 3 1 0 1 88 4 303
2019 Term 69 12 19 0 0 0 0 81 0 51
2019 Student 71 21 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 64 20 10 3 1 0 2 86 4 304
2018 Term 48 24 13 6 2 2 4 77 9 46
2017 Indeterminate (permanent) 65 20 9 2 1 0 3 88 3 321
2017 Term 47 36 11 3 0 0 3 86 3 36

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 37 21 10 4 0 0 65 14 330
2020 Term 28 47 17 6 2 0 0 74 8 50

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 69 17 6 2 1 1 5 91 3 332
2020 Term 66 20 8 0 0 0 6 91 0 51
2019 Indeterminate (permanent) 81 8 3 1 1 1 5 95 2 305
2019 Term 78 8 6 0 2 0 6 92 2 50
2019 Student 86 14 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 75 13 3 2 0 0 7 94 2 305
2018 Term 70 13 8 4 0 0 4 87 5 46

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 83 7 2 3 1 1 3 94 4 332
2020 Term 73 19 2 0 2 2 2 96 2 51
2019 Indeterminate (permanent) 78 11 4 3 3 0 1 90 6 309
2019 Term 78 8 4 0 4 2 4 92 4 51
2019 Student 86 14 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 73 11 5 5 2 0 4 88 7 305
2018 Term 81 9 4 0 2 0 4 93 2 46
2017 Indeterminate (permanent) 73 14 7 3 1 0 2 89 4 320
2017 Term 80 11 0 0 3 0 5 97 3 36

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 23 7 3 1 0 1 89 4 331
2020 Term 68 19 10 2 0 0 2 88 2 51
2019 Indeterminate (permanent) 58 27 9 3 2 0 1 86 5 308
2019 Term 77 13 2 4 2 2 0 92 6 52
2019 Student 86 7 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 54 29 10 3 3 0 1 85 6 305
2018 Term 63 19 9 4 0 0 4 86 5 46
2017 Indeterminate (permanent) 56 26 11 3 2 0 2 84 5 321
2017 Term 69 25 6 0 0 0 0 94 0 36

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 69 17 7 2 4 0 1 87 6 332
2020 Term 78 10 8 0 2 0 2 90 2 51
2019 Indeterminate (permanent) 63 20 7 6 3 0 1 83 9 309
2019 Term 79 7 6 2 4 2 0 88 6 52
2019 Student 100 0 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 56 26 9 4 4 0 1 83 8 303
2018 Term 59 18 13 4 2 0 4 80 7 46
2017 Indeterminate (permanent) 64 21 8 3 2 0 2 87 5 319
2017 Term 63 22 6 3 3 0 3 88 6 36

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 11 6 4 1 0 18 86 6 334
2020 Term 71 5 0 0 2 2 20 97 3 51
2019 Indeterminate (permanent) 55 18 5 2 1 0 20 90 3 307
2019 Term 68 0 0 0 0 2 30 100 0 51
2019 Student 93 0 0 0 0 0 7 100 0 14
2018 Indeterminate (permanent) 48 16 8 3 1 0 24 85 4 303
2018 Term 52 9 0 0 2 0 37 97 3 46
2017 Indeterminate (permanent) 56 10 5 4 1 1 24 88 6 319
2017 Term 61 11 0 0 0 0 28 100 0 36

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 17 3 1 2 0 3 93 4 335
2020 Term 70 18 6 4 0 0 2 90 4 51
2019 Indeterminate (permanent) 69 24 4 1 1 0 1 94 2 309
2019 Term 80 18 0 0 0 2 0 100 0 50
2019 Student 86 7 0 0 0 0 7 100 0 14
2018 Indeterminate (permanent) 61 24 7 3 1 0 4 89 4 304
2018 Term 58 18 11 7 0 0 7 81 7 45
2017 Indeterminate (permanent) 65 22 6 1 0 0 5 92 2 320
2017 Term 78 17 0 0 3 0 3 97 3 36

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 15 5 2 1 0 1 92 3 335
2020 Term 24 22 28 5 22 0 0 45 27 51
2019 Indeterminate (permanent) 76 14 5 2 1 0 1 92 3 309
2019 Term 21 27 16 12 23 2 0 49 35 52
2019 Student 64 7 7 0 7 0 14 83 8 14
2018 Indeterminate (permanent) 67 19 6 3 2 0 3 88 5 304
2018 Term 19 13 13 28 24 0 2 33 53 46
2017 Indeterminate (permanent) 71 19 4 1 2 1 3 93 3 320
2017 Term 11 20 36 11 22 0 0 31 33 36

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 30 16 8 2 0 1 74 10 335
2020 Term 43 35 16 4 2 0 0 78 6 51
2019 Indeterminate (permanent) 56 24 14 6 1 0 0 80 6 309
2019 Term 58 28 8 0 4 2 0 88 4 51
2019 Student 43 21 21 14 0 0 0 64 14 14
2018 Indeterminate (permanent) 47 31 14 4 2 0 1 80 6 305
2018 Term 48 30 9 7 4 0 2 80 11 46
2017 Indeterminate (permanent) 49 29 14 4 2 0 2 80 6 319
2017 Term 54 32 11 0 3 0 0 86 3 35

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 43 20 6 2 0 1 72 8 335
2020 Term 34 38 22 4 2 0 0 72 6 51

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 31 36 15 3 1 0 46 19 335
2020 Term 14 41 28 10 7 0 0 55 17 51
2019 Indeterminate (permanent) 16 38 33 10 4 0 0 54 14 309
2019 Term 19 46 26 8 0 0 0 66 8 52
2019 Student 29 29 43 0 0 0 0 57 0 14
2018 Indeterminate (permanent) 13 38 34 12 4 0 0 51 16 306
2018 Term 15 36 34 10 0 2 2 53 11 47
2017 Indeterminate (permanent) 12 30 40 16 2 0 0 42 18 320
2017 Term 14 50 31 3 3 0 0 63 5 36

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 20 38 22 9 0 0 30 31 334
2020 Term 5 22 31 34 8 0 0 42 27 51
2019 Indeterminate (permanent) 8 17 36 27 13 0 0 40 24 306
2019 Term 2 6 32 35 23 2 0 59 8 52
2019 Student 14 7 36 29 14 0 0 43 21 14
2018 Indeterminate (permanent) 8 16 36 26 14 0 0 40 24 300
2018 Term 4 17 36 23 17 0 2 41 22 47
2017 Indeterminate (permanent) 6 16 43 23 11 0 0 35 22 320
2017 Term 5 11 40 19 25 0 0 44 16 36

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 41 6 2 1 1 0 90 3 333
2020 Term 53 35 4 4 0 4 0 92 4 49
2019 Indeterminate (permanent) 48 38 9 2 2 0 0 87 4 307
2019 Term 42 35 17 4 0 2 0 79 4 52
2019 Student 14 36 21 7 14 7 0 54 23 14
2018 Indeterminate (permanent) 50 37 8 2 2 1 0 88 4 304
2018 Term 36 45 10 4 0 4 0 85 4 47
2017 Indeterminate (permanent) 44 38 10 4 2 2 0 84 6 320
2017 Term 53 33 3 5 0 6 0 91 6 36

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 35 14 6 2 2 0 77 9 331
2020 Term 50 29 12 6 2 2 0 80 8 51

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 27 9 7 4 0 1 80 11 335
2020 Term 37 40 7 4 8 4 0 80 13 51

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 27 8 2 2 2 1 87 4 334
2020 Term 57 28 10 2 2 2 0 86 4 51

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 35 12 6 2 2 0 80 8 335
2020 Term 52 30 3 8 4 2 2 85 12 51
2019 Indeterminate (permanent) 35 41 11 7 5 0 0 77 12 308
2019 Term 46 29 15 6 0 4 0 78 6 52
2019 Student 36 21 14 7 7 14 0 67 17 14
2018 Indeterminate (permanent) 34 44 12 5 4 0 0 78 9 306
2018 Term 38 39 8 8 2 4 0 80 11 47
2017 Indeterminate (permanent) 30 45 12 10 3 1 0 75 13 320
2017 Term 44 36 5 5 3 6 0 85 9 36

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 38 8 5 1 0 0 86 6 335
2020 Term 55 36 4 5 0 0 0 91 5 51

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 39 7 5 1 0 0 86 6 333
2020 Term 57 34 2 7 0 0 0 91 7 51

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 37 13 4 2 1 1 80 6 334
2020 Term 51 32 11 2 0 2 2 86 2 51

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 31 8 2 1 1 2 89 3 334
2020 Term 69 28 4 0 0 0 0 96 0 51

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 84 13 1 0 0 1 0 99 0 332
2020 Term 84 16 0 0 0 0 0 100 0 51

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 31 3 2 1 1 0 94 3 331
2020 Term 61 28 3 4 2 0 2 91 6 51

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 21 7 4 3 1 1 87 6 332
2020 Term 54 26 10 2 4 4 0 83 6 51

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 24 4 2 0 1 0 93 3 332
2020 Term 68 20 8 4 0 0 0 88 4 50
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 334
2020 Term 4 96 51

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 333
2020 Term 6 94 51
2019 Indeterminate (permanent) 15 85 308
2019 Term 21 79 51
2019 Student 0 100 14
2017 Indeterminate (permanent) 21 79 321
2014 Indeterminate (permanent) 14 86 295

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 41

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 88 12 41
2019 Indeterminate (permanent) 89 11 47
2017 Indeterminate (permanent) 75 25 67
2014 Indeterminate (permanent) 90 10 41

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 28 14 3 0 6 0 82 3 36
2019 Indeterminate (permanent) 52 33 5 10 0 0 0 85 10 42
2017 Indeterminate (permanent) 53 45 0 2 0 0 0 98 2 50
2014 Indeterminate (permanent) 46 32 14 5 3 0 0 78 8 37

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 28 6 2 2 2 3 90 4 334
2020 Term 43 40 4 6 4 0 4 86 10 51
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 73 15 2 87 13 335
2020 Term 14 63 15 8 82 18 51

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 69 31 35

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 26 9 15 15 0 6 59 32 34

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 17 9 9 11 0 34 57 30 35

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 14 7 5 3 1 11 84 9 335
2020 Term 60 8 2 2 4 2 22 90 8 51
2019 Indeterminate (permanent) 56 19 7 5 6 1 6 81 12 309
2019 Term 63 10 8 2 4 2 12 84 7 52
2019 Student 64 14 7 0 0 0 14 92 0 14
2018 Indeterminate (permanent) 59 11 8 6 5 1 9 79 12 305
2018 Term 75 11 4 4 2 0 4 89 7 47
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