2020 Public Service Employee Survey Results for Natural Sciences and Engineering Research Council by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 43 5 7 1 0 0 87 8 385
2020 Part-time 44 44 0 12 0 0 0 88 12 16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 80 16 1 1 1 1 0 97 2 383
2020 Part-time 93 0 0 7 0 0 0 93 7 16
2017 Full-time 69 25 2 3 1 1 0 95 3 350
2017 Part-time 75 17 8 0 0 0 0 92 0 16
2014 Full-time 73 19 5 3 1 0 0 92 4 331
2014 Part-time 87 0 6 7 0 0 0 87 7 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 41 7 11 2 0 0 80 13 385
2020 Part-time 16 63 14 7 0 0 0 79 7 16
2019 Full-time 55 33 4 6 2 0 0 88 8 367
2019 Part-time 20 50 0 30 0 0 0 70 30 10
2017 Full-time 54 33 8 5 1 0 0 87 6 350
2017 Part-time 33 36 11 14 6 0 0 69 19 16
2014 Full-time 50 34 8 5 2 0 0 84 8 330
2014 Part-time 73 21 6 0 0 0 0 94 0 15

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 41 7 7 2 0 1 83 10 382
2020 Part-time 44 49 7 0 0 0 0 93 0 16
2019 Full-time 38 43 10 8 1 0 0 81 9 366
2019 Part-time 30 50 0 10 10 0 0 80 20 10
2017 Full-time 38 41 10 9 2 0 0 79 11 352
2017 Part-time 28 59 6 8 0 0 0 86 8 16
2014 Full-time 27 39 13 14 8 0 0 66 21 331
2014 Part-time 59 28 6 7 0 0 0 87 7 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 37 6 8 2 0 0 84 10 385
2020 Part-time 62 32 0 7 0 0 0 93 7 16
2019 Full-time 56 34 5 3 1 0 0 91 4 364
2019 Part-time 50 40 0 10 0 0 0 90 10 10
2017 Full-time 57 34 7 2 0 0 1 91 2 350
2017 Part-time 50 31 14 6 0 0 0 81 6 16
2014 Full-time 49 37 10 4 1 0 0 85 5 331
2014 Part-time 67 20 0 0 7 6 0 93 7 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 30 10 6 3 0 1 81 8 385
2020 Part-time 45 36 14 0 0 0 5 85 0 16
2019 Full-time 57 29 5 5 3 1 0 86 8 366
2019 Part-time 60 30 0 10 0 0 0 90 10 10
2017 Full-time 54 32 6 6 2 0 0 86 8 351
2017 Part-time 53 17 19 6 6 0 0 69 11 16
2014 Full-time 42 33 12 8 4 1 1 76 11 330
2014 Part-time 67 21 0 0 0 6 6 100 0 15

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 37 8 4 2 0 0 86 6 384
2020 Part-time 45 41 7 7 0 0 0 86 7 16
2019 Full-time 43 39 10 7 1 0 0 82 8 367
2019 Part-time 70 30 0 0 0 0 0 100 0 10
2017 Full-time 43 43 7 4 2 0 0 86 6 351
2017 Part-time 42 50 0 8 0 0 0 92 8 16
2014 Full-time 35 46 11 5 3 0 0 81 8 331
2014 Part-time 41 59 0 0 0 0 0 100 0 15

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 35 12 11 4 0 0 74 15 384
2020 Part-time 62 19 7 7 5 0 0 81 12 16
2019 Full-time 34 39 10 11 5 0 1 74 16 367
2019 Part-time 40 60 0 0 0 0 0 100 0 10
2017 Full-time 35 35 13 13 4 0 0 70 17 351
2017 Part-time 28 47 11 8 6 0 0 75 14 16
2014 Full-time 27 37 15 14 6 0 0 65 19 331
2014 Part-time 53 40 0 7 0 0 0 93 7 15

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 42 10 7 2 0 0 81 9 384
2020 Part-time 55 45 0 0 0 0 0 100 0 16
2019 Full-time 36 43 10 9 2 0 0 80 11 365
2019 Part-time 30 60 10 0 0 0 0 90 0 10
2017 Full-time 36 43 11 7 3 0 0 79 9 351
2017 Part-time 50 42 8 0 0 0 0 92 0 16

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 59 30 7 3 1 0 0 89 4 384
2020 Part-time 74 19 0 7 0 0 0 93 7 16
2019 Full-time 55 35 6 4 1 0 0 89 5 365
2019 Part-time 80 20 0 0 0 0 0 100 0 10
2017 Full-time 52 38 6 3 1 0 0 90 4 350
2017 Part-time 50 42 8 0 0 0 0 92 0 16
2014 Full-time 50 41 4 3 1 0 0 92 4 331
2014 Part-time 81 19 0 0 0 0 0 100 0 15

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 37 11 6 4 0 0 80 10 383
2020 Part-time 56 32 0 0 12 0 0 88 12 16
2019 Full-time 42 35 10 8 5 0 0 77 13 367
2019 Part-time 60 40 0 0 0 0 0 100 0 10
2017 Full-time 38 40 12 7 3 0 0 78 10 351
2017 Part-time 31 56 8 6 0 0 0 86 6 16

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 59 33 6 1 1 0 0 92 2 379
2020 Part-time 74 19 0 7 0 0 0 93 7 15
2019 Full-time 58 32 6 3 1 0 0 90 4 365
2019 Part-time 80 20 0 0 0 0 0 100 0 10
2017 Full-time 60 32 5 1 1 0 0 92 2 352
2017 Part-time 69 31 0 0 0 0 0 100 0 16
2014 Full-time 62 29 6 2 1 0 0 91 2 331
2014 Part-time 82 18 0 0 0 0 0 100 0 15

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 39 13 5 3 0 0 80 8 381
2020 Part-time 56 25 12 7 0 0 0 81 7 16
2019 Full-time 40 37 11 7 6 0 0 77 12 367
2019 Part-time 30 60 10 0 0 0 0 90 0 10
2017 Full-time 41 40 9 6 4 0 0 81 10 352
2017 Part-time 31 44 14 11 0 0 0 75 11 16
2014 Full-time 28 46 13 10 3 0 0 74 13 331
2014 Part-time 20 67 6 7 0 0 0 87 7 15

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 34 12 6 4 0 0 78 10 383
2020 Part-time 49 30 14 7 0 0 0 79 7 16
2019 Full-time 47 31 11 7 4 0 0 78 11 365
2019 Part-time 60 30 10 0 0 0 0 90 0 10
2017 Full-time 45 35 9 6 4 0 0 81 10 351
2017 Part-time 36 47 11 6 0 0 0 83 6 16
2014 Full-time 36 43 10 7 3 0 1 79 10 331
2014 Part-time 34 53 13 0 0 0 0 87 0 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 41 10 5 3 1 0 81 8 380
2020 Part-time 51 44 5 0 0 0 0 95 0 16
2019 Full-time 39 43 10 7 2 0 0 82 9 359
2019 Part-time 50 40 10 0 0 0 0 90 0 10
2017 Full-time 41 38 12 7 2 0 0 80 8 352
2017 Part-time 39 36 19 6 0 0 0 75 6 16
2014 Full-time 33 41 13 7 4 0 1 75 11 331
2014 Part-time 41 47 6 0 0 6 0 94 0 15

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 37 8 2 1 0 0 88 4 384
2020 Part-time 75 19 5 0 0 0 0 95 0 16
2019 Full-time 52 34 8 4 2 0 0 85 6 366
2019 Part-time 70 30 0 0 0 0 0 100 0 10
2017 Full-time 51 39 6 2 2 0 0 90 4 352
2017 Part-time 50 50 0 0 0 0 0 100 0 16
2014 Full-time 43 40 10 5 2 0 0 83 7 331
2014 Part-time 67 27 6 0 0 0 0 94 0 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 34 17 8 4 0 0 71 12 382
2020 Part-time 37 30 33 0 0 0 0 67 0 16
2019 Full-time 43 32 15 6 4 0 0 75 10 365
2019 Part-time 30 40 20 10 0 0 0 70 10 10
2017 Full-time 41 34 18 5 2 0 0 75 6 352
2017 Part-time 58 31 11 0 0 0 0 89 0 16
2014 Full-time 34 40 15 10 2 0 0 74 11 331
2014 Part-time 41 40 20 0 0 0 0 80 0 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 4 24 37 24 9 1 1 34 29 384
2020 Part-time 0 12 42 38 7 0 0 45 12 16
2019 Full-time 7 20 41 23 8 0 0 32 27 367
2019 Part-time 0 40 30 20 10 0 0 30 40 10
2017 Full-time 4 17 43 23 10 1 2 34 22 351
2017 Part-time 8 11 31 39 11 0 0 50 19 16
2014 Full-time 5 23 39 22 9 0 2 31 29 330
2014 Part-time 0 21 7 53 14 6 0 71 22 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 3 13 28 31 21 3 1 54 17 381
2020 Part-time 5 0 25 34 36 0 0 70 5 16
2019 Full-time 9 17 31 27 15 1 1 43 26 364
2019 Part-time 0 0 40 60 0 0 0 60 0 10
2017 Full-time 4 17 25 25 22 4 3 51 23 350
2017 Part-time 8 8 22 50 11 0 0 61 16 16
2014 Full-time 6 15 27 29 18 2 3 49 22 330
2014 Part-time 0 7 28 34 26 6 0 63 7 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 5 19 36 25 12 2 1 38 25 383
2020 Part-time 11 14 19 38 12 0 5 54 26 16
2019 Full-time 11 20 35 23 10 1 1 33 32 367
2019 Part-time 0 0 40 50 10 0 0 60 0 10
2017 Full-time 9 22 34 21 11 1 2 33 32 352
2017 Part-time 11 6 28 39 8 0 8 51 18 16
2014 Full-time 9 25 30 23 9 1 2 33 35 330
2014 Part-time 0 14 47 14 20 6 0 36 15 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 5 12 33 33 16 0 1 49 17 384
2020 Part-time 0 12 34 19 34 0 0 53 12 16
2019 Full-time 5 10 33 32 20 0 0 52 15 364
2019 Part-time 0 10 40 40 10 0 0 50 10 10
2017 Full-time 3 12 33 33 16 1 2 50 16 350
2017 Part-time 0 11 11 64 14 0 0 78 11 16
2014 Full-time 5 17 38 28 11 0 1 39 22 329
2014 Part-time 0 7 47 28 12 6 0 42 7 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 8 17 32 22 17 1 2 41 26 383
2020 Part-time 0 14 19 38 29 0 0 67 14 16
2019 Full-time 7 18 32 26 15 1 1 42 25 365
2019 Part-time 0 20 70 10 0 0 0 10 20 10
2017 Full-time 8 22 30 21 13 2 4 36 32 351
2017 Part-time 0 11 42 33 14 0 0 47 11 16
2014 Full-time 18 26 31 15 6 1 3 22 46 330
2014 Part-time 0 21 54 7 12 6 0 20 22 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 5 19 30 24 17 4 1 43 25 382
2020 Part-time 7 19 28 18 23 0 5 43 28 16
2019 Full-time 11 21 34 22 10 1 0 32 33 367
2019 Part-time 20 20 40 10 10 0 0 20 40 10
2017 Full-time 8 21 28 24 13 3 3 39 31 350
2017 Part-time 6 0 50 31 6 8 0 39 6 16
2014 Full-time 8 16 33 26 12 2 3 40 25 329
2014 Part-time 7 7 47 20 13 6 0 35 15 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 4 18 38 24 13 2 1 39 23 384
2020 Part-time 7 0 26 37 25 0 5 65 7 16
2019 Full-time 8 18 36 25 11 1 1 37 27 367
2019 Part-time 0 0 40 40 20 0 0 60 0 10
2017 Full-time 8 18 42 18 10 2 2 29 27 350
2017 Part-time 11 14 34 41 0 0 0 41 25 16
2014 Full-time 8 23 35 22 10 1 1 33 32 330
2014 Part-time 0 7 34 27 20 13 0 53 8 15

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 3 17 39 30 10 0 1 40 21 384
2020 Part-time 0 26 44 30 0 0 0 30 26 16
2019 Full-time 8 22 32 26 12 0 1 38 31 367
2019 Part-time 10 10 40 10 30 0 0 40 20 10
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 29 16 9 3 9 5 68 13 385
2020 Part-time 18 14 18 21 7 23 0 41 36 16
2019 Full-time 33 32 14 7 4 6 5 72 12 367
2019 Part-time 10 30 20 10 0 20 10 57 14 10
2017 Full-time 32 32 12 10 5 4 5 71 16 352
2017 Part-time 22 22 22 11 8 8 6 51 22 16
2014 Full-time 30 32 14 10 6 4 5 67 17 331
2014 Part-time 40 34 7 7 0 6 7 84 8 15

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 27 9 7 2 1 0 82 9 384
2020 Part-time 51 18 26 5 0 0 0 68 5 16
2019 Full-time 53 28 7 5 5 0 0 82 11 367
2019 Part-time 30 50 10 10 0 0 0 80 10 10
2017 Full-time 52 32 6 6 3 1 0 85 9 351
2017 Part-time 31 56 6 8 0 0 0 86 8 16
2014 Full-time 46 35 6 9 4 0 0 81 13 330
2014 Part-time 66 21 13 0 0 0 0 87 0 15

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 63 27 6 2 2 0 0 90 4 384
2020 Part-time 74 19 0 7 0 0 0 93 7 16
2019 Full-time 61 28 5 4 2 0 0 89 6 365
2019 Part-time 70 20 10 0 0 0 0 90 0 10
2017 Full-time 57 32 5 4 1 0 0 89 6 352
2017 Part-time 67 11 0 22 0 0 0 78 22 16
2014 Full-time 53 36 5 4 2 0 0 88 6 330
2014 Part-time 47 46 0 7 0 0 0 93 7 15

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 33 9 2 2 1 0 87 4 383
2020 Part-time 53 32 15 0 0 0 0 85 0 15
2019 Full-time 52 33 9 4 2 1 0 85 6 367
2019 Part-time 60 20 20 0 0 0 0 80 0 10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 22 9 2 3 6 2 86 5 385
2020 Part-time 63 5 7 7 0 11 7 83 8 16
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 59 26 9 1 2 1 2 88 3 383
2020 Part-time 52 23 12 0 0 7 5 86 0 16
2019 Full-time 57 27 6 4 2 1 4 88 5 366
2019 Part-time 50 30 10 0 0 0 10 89 0 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 31 8 5 5 1 0 83 9 384
2020 Part-time 56 23 21 0 0 0 0 79 0 16
2019 Full-time 52 29 9 7 3 1 0 81 10 367
2019 Part-time 30 60 10 0 0 0 0 90 0 10
2017 Full-time 49 31 8 8 3 0 1 80 11 352
2017 Part-time 44 36 0 19 0 0 0 81 19 16
2014 Full-time 39 37 9 10 3 1 0 77 14 331
2014 Part-time 67 19 7 7 0 0 0 86 7 15

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 24 12 2 4 2 1 81 6 385
2020 Part-time 63 5 12 0 0 14 5 85 0 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 28 8 4 3 0 1 84 7 384
2020 Part-time 56 32 5 0 0 0 7 94 0 16
2019 Full-time 56 26 9 5 3 1 0 84 8 365
2019 Part-time 60 30 10 0 0 0 0 90 0 10
2017 Full-time 52 28 9 8 2 1 1 81 10 351
2017 Part-time 39 50 6 6 0 0 0 89 6 16
2014 Full-time 43 36 10 7 3 1 0 79 10 331
2014 Part-time 53 27 0 14 6 0 0 80 20 15

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 42 58 385
2020 Part-time 73 27 16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 68 14 4 0 0 4 9 94 1 385
2020 Part-time 89 0 0 0 0 0 11 100 0 16

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 65 23 4 4 2 0 0 89 7 385
2020 Part-time 74 19 7 0 0 0 0 93 0 16
2019 Full-time 60 28 5 3 3 0 0 88 6 367
2019 Part-time 50 30 20 0 0 0 0 80 0 10
2017 Full-time 60 24 8 5 3 0 0 84 8 352
2017 Part-time 58 19 22 0 0 0 0 78 0 16
2014 Full-time 48 31 9 8 3 0 0 79 12 331
2014 Part-time 66 21 7 0 6 0 0 87 6 15
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 29 9 5 2 5 0 83 8 384
2020 Part-time 63 16 14 0 0 7 0 85 0 16
2019 Full-time 43 34 11 7 4 2 0 79 10 364
2019 Part-time 50 40 0 0 0 10 0 100 0 10
2017 Full-time 40 35 12 5 3 4 1 80 7 351
2017 Part-time 33 39 16 6 0 0 6 77 6 16
2014 Full-time 36 39 9 7 6 3 0 77 13 331
2014 Part-time 40 41 13 0 0 6 0 86 0 15

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 35 11 6 3 3 0 79 9 384
2020 Part-time 56 18 14 12 0 0 0 74 12 16
2019 Full-time 38 36 11 8 6 1 0 75 14 364
2019 Part-time 40 50 0 0 0 10 0 100 0 10
2017 Full-time 34 39 14 7 4 2 1 75 10 350
2017 Part-time 33 36 31 0 0 0 0 69 0 16
2014 Full-time 31 40 13 9 5 2 0 73 14 331
2014 Part-time 33 47 13 7 0 0 0 80 7 15

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 40 14 9 5 4 0 71 15 385
2020 Part-time 23 44 21 7 0 5 0 71 7 16
2019 Full-time 25 36 15 15 6 2 0 63 21 364
2019 Part-time 20 70 10 0 0 0 0 90 0 10
2017 Full-time 22 38 21 11 5 3 1 62 16 350
2017 Part-time 16 47 17 14 0 6 0 68 15 16
2014 Full-time 20 44 17 10 6 3 0 67 16 331
2014 Part-time 27 41 20 7 0 6 0 72 7 15

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 42 16 11 4 2 0 68 16 385
2020 Part-time 36 38 12 7 7 0 0 74 14 16
2019 Full-time 20 40 17 15 7 1 0 61 22 365
2019 Part-time 30 40 20 10 0 0 0 70 10 10
2017 Full-time 22 37 19 13 6 2 1 61 19 351
2017 Part-time 22 42 11 25 0 0 0 64 25 16
2014 Full-time 19 38 16 20 5 2 0 58 26 331
2014 Part-time 13 68 6 13 0 0 0 81 13 15

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 59 24 13 3 0 1 0 84 3 385
2020 Part-time 77 18 5 0 0 0 0 95 0 16
2019 Full-time 58 28 9 2 0 2 0 88 2 367
2019 Part-time 70 20 10 0 0 0 0 90 0 10
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 41 13 6 1 1 0 80 7 384
2020 Part-time 51 42 7 0 0 0 0 93 0 16
2017 Full-time 36 45 10 5 3 1 0 82 8 351
2017 Part-time 39 31 25 6 0 0 0 69 6 16
2014 Full-time 37 43 13 4 2 1 0 81 6 331
2014 Part-time 53 47 0 0 0 0 0 100 0 15

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 45 18 10 4 2 0 67 14 383
2020 Part-time 30 44 21 0 0 5 0 78 0 16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 33 16 10 3 3 2 71 13 384
2020 Part-time 32 37 12 5 14 0 0 68 19 16
2017 Full-time 40 29 14 10 5 3 0 71 15 351
2017 Part-time 16 34 11 25 8 0 6 53 35 16
2014 Full-time 39 33 10 9 3 4 1 76 13 331
2014 Part-time 41 21 19 13 0 7 0 66 14 15

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 38 14 4 1 1 0 81 5 383
2020 Part-time 49 30 14 7 0 0 0 79 7 16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 23 21 8 7 13 4 56 19 384
2020 Part-time 25 44 12 0 14 5 0 72 15 16
2017 Full-time 15 23 19 14 12 13 4 45 31 352
2017 Part-time 8 31 22 14 14 11 0 44 31 16
2014 Full-time 14 18 18 21 13 11 4 38 40 331
2014 Part-time 19 35 20 13 0 14 0 62 15 15

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 37 17 9 5 1 0 69 14 383
2020 Part-time 34 47 0 13 0 6 0 86 14 15
2017 Full-time 30 41 12 10 5 2 1 72 15 351
2017 Part-time 14 45 11 22 0 0 8 64 24 16
2014 Full-time 18 37 17 16 11 2 0 56 27 331
2014 Part-time 33 47 7 13 0 0 0 80 13 15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 30 15 18 9 2 1 57 28 384
2020 Part-time 21 37 0 26 5 0 11 65 35 16
2017 Full-time 19 31 15 16 13 3 2 53 31 352
2017 Part-time 14 53 8 25 0 0 0 67 25 16
2014 Full-time 14 28 16 21 18 2 2 43 40 330
2014 Part-time 20 41 7 20 6 6 0 65 27 15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 28 12 6 3 1 4 78 9 385
2020 Part-time 38 29 14 7 12 0 0 67 19 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 57 24 9 3 3 0 3 84 7 385
2020 Part-time 74 26 0 0 0 0 0 100 0 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 79 7 3 2 1 4 4 94 3 383
2020 Part-time 74 5 7 0 7 7 0 85 7 16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 72 12 5 1 1 2 7 93 1 385
2020 Part-time 87 13 0 0 0 0 0 100 0 15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 44 16 4 1 3 0 78 5 385
2020 Part-time 38 42 7 12 0 0 0 81 12 16
2017 Full-time 26 44 16 8 3 4 0 73 11 350
2017 Part-time 8 39 33 11 0 8 0 52 12 16

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 38 10 4 1 2 0 85 5 384
2020 Part-time 63 16 14 0 7 0 0 79 7 16
2017 Full-time 45 40 8 5 1 1 0 87 6 350
2017 Part-time 44 36 6 8 0 6 0 85 9 16
2014 Full-time 47 39 8 4 1 1 0 87 5 331
2014 Part-time 53 40 7 0 0 0 0 93 0 15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 37 10 3 1 2 1 86 4 384
2020 Part-time 37 42 14 7 0 0 0 79 7 16
2017 Full-time 42 37 13 3 1 3 0 82 5 349
2017 Part-time 36 22 22 6 8 6 0 62 15 16
2014 Full-time 43 33 15 3 1 5 1 80 4 331
2014 Part-time 67 14 6 0 7 6 0 86 7 15

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 29 19 5 1 5 1 73 6 382
2020 Part-time 30 38 19 0 0 12 0 78 0 16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 31 9 4 2 5 2 84 6 381
2020 Part-time 56 18 0 12 7 0 7 79 21 16

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 66 26 5 3 1 0 0 91 3 383
2020 Part-time 81 5 0 14 0 0 0 86 14 16
2017 Full-time 59 32 6 2 1 0 0 91 3 351
2017 Part-time 50 36 14 0 0 0 0 86 0 16
2014 Full-time 62 29 7 2 1 0 0 91 2 330
2014 Part-time 87 6 7 0 0 0 0 93 0 15

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 59 27 9 3 1 1 0 87 5 382
2020 Part-time 66 19 15 0 0 0 0 85 0 15
2017 Full-time 56 31 7 3 2 1 0 88 5 352
2017 Part-time 36 56 8 0 0 0 0 92 0 16
2014 Full-time 45 37 11 4 2 0 0 82 6 331
2014 Part-time 59 28 13 0 0 0 0 87 0 15

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 31 8 4 1 1 0 87 5 380
2020 Part-time 62 25 7 0 7 0 0 86 7 16
2017 Full-time 54 33 8 4 2 0 0 87 5 352
2017 Part-time 44 47 0 8 0 0 0 92 8 16
2014 Full-time 45 37 11 5 2 0 0 82 7 331
2014 Part-time 59 28 13 0 0 0 0 87 0 15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 23 12 10 3 2 0 74 14 383
2020 Part-time 63 18 12 7 0 0 0 81 7 16
2017 Full-time 43 27 17 5 6 2 0 72 11 351
2017 Part-time 31 47 8 8 0 0 6 83 9 16
2014 Full-time 38 28 16 11 5 2 0 68 15 331
2014 Part-time 53 33 14 0 0 0 0 86 0 15
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Full-time 26 42 31 384
2020 Part-time 37 38 25 16
2019 Full-time 27 36 37 366
2019 Part-time 10 50 40 10
2017 Full-time 25 42 33 351
2017 Part-time 44 36 19 16
2014 Full-time 30 39 31 331
2014 Part-time 26 47 27 15

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 18 30 34 7 9 3 89
2014 Full-time 12 33 31 11 9999 12 99
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 366
2019 Part-time 0 100 10

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 47 53 32

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 56 44 32

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 32

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 31 69 32

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 38 62 32

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 38 62 32

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 29 71 32

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 25 75 32

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 38 62 32

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 19 81 32

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 32

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 57 43 32

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 15 85 32

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 56 44 32

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 31 69 32

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 32

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 32

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 28 72 32

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 22 78 32

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 33 67 32

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 19 81 32

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 32

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 35 65 32

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 44 56 32

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 32

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 56 44 32

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 15 14 5 4 35 9 60 15 384
2020 Part-time 12 19 5 7 7 42 7 62 27 16
2019 Full-time 20 13 14 6 6 31 10 57 20 365
2019 Part-time 0 10 30 0 0 40 20 25 0 10
2017 Full-time 14 19 14 7 7 30 9 55 23 352
2017 Part-time 14 6 19 11 8 28 14 33 33 16
2014 Full-time 11 12 17 11 7 30 10 40 31 331
2014 Part-time 7 14 21 0 0 26 33 50 0 15

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 30 12 5 2 9 1 80 7 382
2020 Part-time 25 49 0 7 7 12 0 84 16 16
2019 Full-time 42 29 14 3 3 6 2 77 7 367
2019 Part-time 30 40 20 0 0 10 0 78 0 10
2017 Full-time 33 31 16 6 3 10 1 71 11 352
2017 Part-time 22 45 19 8 0 6 0 71 9 16
2014 Full-time 25 29 21 6 4 15 2 64 12 331
2014 Part-time 21 33 21 0 0 19 7 72 0 15
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 15 15 4 1 38 8 64 9 381
2020 Part-time 12 12 12 0 0 49 14 67 0 16
2019 Full-time 20 14 16 4 3 34 9 60 12 366
2019 Part-time 0 10 40 0 0 40 10 20 0 10
2017 Full-time 17 15 13 3 3 38 11 63 11 352
2017 Part-time 11 11 19 0 0 42 16 54 0 16
2014 Full-time 14 12 16 3 1 41 12 56 9 329
2014 Part-time 27 21 0 0 0 26 27 100 0 15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 30 11 4 2 9 1 81 6 383
2020 Part-time 30 30 19 0 0 7 14 76 0 16
2019 Full-time 46 27 13 4 2 7 1 79 6 367
2019 Part-time 30 40 20 0 0 10 0 78 0 10
2017 Full-time 36 31 14 3 3 11 2 77 7 352
2017 Part-time 31 42 14 0 0 14 0 84 0 16
2014 Full-time 30 26 19 2 2 18 3 71 4 330
2014 Part-time 40 41 0 7 0 12 0 92 8 15
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 21 10 4 6 0 3 80 10 385
2020 Part-time 82 12 5 0 0 0 0 95 0 16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 57 23 11 5 3 0 1 81 8 383
2020 Part-time 38 29 7 19 7 0 0 67 26 16
2019 Full-time 54 23 14 3 5 0 1 77 8 367
2019 Part-time 30 30 30 10 0 0 0 60 10 10
2017 Full-time 43 30 13 7 5 0 2 75 12 352
2017 Part-time 22 31 8 6 25 0 8 58 33 16

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 14 31 27 17 11 0 0 45 28 385
2020 Part-time 42 18 12 21 7 0 0 60 28 16
2019 Full-time 18 33 23 17 8 0 0 52 26 367
2019 Part-time 10 30 20 20 20 0 0 40 40 10
2017 Full-time 15 27 31 18 8 1 1 42 26 352
2017 Part-time 28 31 17 19 6 0 0 58 25 16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 33 21 10 8 0 1 61 18 382
2020 Part-time 29 45 19 7 0 0 0 74 7 16
2019 Full-time 35 30 22 9 4 0 1 65 13 367
2019 Part-time 40 30 20 10 0 0 0 70 10 10
2017 Full-time 26 28 26 12 5 1 2 56 17 352
2017 Part-time 36 22 22 11 0 0 8 63 12 16

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 24 26 13 10 1 1 52 23 381
2020 Part-time 48 12 19 14 7 0 0 60 21 16
2019 Full-time 22 30 21 16 11 0 1 52 27 367
2019 Part-time 0 30 40 30 0 0 0 30 30 10
2017 Full-time 19 27 26 16 10 1 2 48 26 352
2017 Part-time 19 34 30 11 6 0 0 53 17 16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 25 16 7 5 0 2 71 13 384
2020 Part-time 53 21 12 7 0 0 7 79 7 16
2019 Full-time 51 31 8 5 2 0 4 85 7 367
2019 Part-time 30 30 20 10 0 10 0 67 11 10
2017 Full-time 43 26 15 5 1 1 10 77 6 351
2017 Part-time 31 25 17 6 0 6 16 71 7 16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 29 22 12 9 0 0 57 21 385
2020 Part-time 23 32 38 7 0 0 0 55 7 16
2019 Full-time 38 29 17 9 7 0 1 67 16 365
2019 Part-time 20 50 10 10 10 0 0 70 20 10
2017 Full-time 27 32 25 12 3 0 1 60 15 352
2017 Part-time 39 31 6 19 6 0 0 69 25 16

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 24 20 9 10 0 6 59 19 383
2020 Part-time 11 19 33 7 12 0 18 37 23 16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 37 17 7 3 0 1 73 10 381
2020 Part-time 60 26 7 0 7 0 0 86 7 16
2019 Full-time 33 36 20 5 5 0 1 70 10 363
2019 Part-time 30 50 20 0 0 0 0 80 0 10
2017 Full-time 27 38 19 13 2 1 1 66 15 352
2017 Part-time 41 22 36 0 0 0 0 64 0 16

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 37 23 9 4 1 1 64 13 382
2020 Part-time 44 44 5 0 7 0 0 88 7 16
2019 Full-time 25 37 22 11 5 1 0 62 16 363
2019 Part-time 20 40 30 10 0 0 0 60 10 10
2017 Full-time 23 31 29 13 2 0 2 55 15 352
2017 Part-time 47 28 19 0 0 0 6 79 0 16

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 33 20 7 4 0 1 69 11 382
2020 Part-time 60 26 7 7 0 0 0 86 7 16
2019 Full-time 35 30 20 8 6 0 0 66 14 361
2019 Part-time 40 30 20 10 0 0 0 70 10 10
2017 Full-time 32 33 21 10 3 0 1 66 14 351
2017 Part-time 31 56 14 0 0 0 0 86 0 16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 23 15 5 5 0 1 75 10 380
2020 Part-time 67 14 14 0 5 0 0 81 5 16
2019 Full-time 50 24 14 5 7 0 1 74 12 360
2019 Part-time 50 50 0 0 0 0 0 100 0 10

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 36 22 11 5 0 1 62 15 383
2020 Part-time 37 25 32 0 7 0 0 62 7 16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 37 20 11 3 0 0 66 14 381
2020 Part-time 37 30 26 0 7 0 0 67 7 16
2019 Full-time 39 32 18 7 4 0 0 71 11 362
2019 Part-time 30 30 30 0 10 0 0 60 10 10
2017 Full-time 34 31 20 10 3 1 1 66 13 350
2017 Part-time 41 28 19 11 0 0 0 69 11 16

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 29 16 5 1 0 1 77 6 381
2020 Part-time 41 40 7 12 0 0 0 81 12 16
2019 Full-time 66 20 10 2 1 0 1 87 3 360
2019 Part-time 50 40 10 0 0 0 0 90 0 10
2017 Full-time 64 21 8 2 1 0 3 89 3 352
2017 Part-time 53 17 17 8 6 0 0 69 14 16

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 37 21 9 3 0 0 66 13 379
2020 Part-time 16 40 25 12 7 0 0 56 19 16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 69 17 6 2 1 1 5 91 2 382
2020 Part-time 74 19 7 0 0 0 0 93 0 16
2019 Full-time 81 9 3 1 1 1 5 95 2 361
2019 Part-time 70 0 30 0 0 0 0 70 0 10
2017 Full-time 74 14 6 3 1 0 2 89 4 351
2017 Part-time 86 6 0 0 8 0 0 92 8 16

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 82 9 2 3 1 1 3 94 4 382
2020 Part-time 88 5 0 0 7 0 0 93 7 16
2019 Full-time 78 11 4 3 3 0 2 90 6 366
2019 Part-time 80 10 0 0 0 10 0 100 0 10
2017 Full-time 58 26 10 3 1 0 2 85 5 352
2017 Part-time 67 25 8 0 0 0 0 92 0 16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 67 22 7 3 1 0 1 90 3 381
2020 Part-time 66 21 7 7 0 0 0 86 7 16
2019 Full-time 61 25 8 3 2 0 1 87 5 366
2019 Part-time 80 10 0 0 0 10 0 100 0 10
2017 Full-time 65 20 7 3 2 1 2 88 5 350
2017 Part-time 72 17 6 6 0 0 0 89 6 16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 71 16 7 2 3 0 1 87 5 383
2020 Part-time 85 7 0 0 7 0 0 93 7 15
2019 Full-time 66 18 7 6 3 0 1 84 9 367
2019 Part-time 80 0 10 0 0 10 0 89 0 10
2017 Full-time 57 11 4 3 1 1 24 90 5 350
2017 Part-time 22 19 6 0 0 0 53 88 0 16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 62 9 5 3 1 0 18 88 5 384
2020 Part-time 62 7 0 7 0 0 25 91 9 16
2019 Full-time 58 15 4 2 0 0 21 92 3 364
2019 Part-time 80 0 0 0 0 10 10 100 0 10
2017 Full-time 67 21 6 1 1 1 5 92 2 351
2017 Part-time 45 22 0 0 0 0 33 100 0 16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 72 18 3 2 2 0 3 93 4 385
2020 Part-time 86 7 7 0 0 0 0 93 0 16
2019 Full-time 71 22 4 1 1 0 1 94 2 365
2019 Part-time 50 40 0 0 0 10 0 100 0 10
2017 Full-time 64 20 7 2 4 1 3 87 5 351
2017 Part-time 53 11 14 14 0 0 8 70 15 16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 69 16 8 3 3 0 1 86 6 385
2020 Part-time 58 0 14 16 12 0 0 58 29 16
2019 Full-time 68 16 7 3 4 0 2 86 7 366
2019 Part-time 70 0 0 0 20 10 0 78 22 10
2017 Full-time 50 29 14 3 2 0 1 80 6 349
2017 Part-time 42 31 6 0 0 0 22 93 0 16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 31 16 7 2 0 1 75 9 385
2020 Part-time 44 19 18 14 5 0 0 63 19 16
2019 Full-time 56 23 14 5 1 0 0 80 6 366
2019 Part-time 40 50 0 0 0 10 0 100 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 43 20 5 2 0 0 73 7 385
2020 Part-time 42 32 14 12 0 0 0 74 12 16

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 15 33 34 14 3 0 0 48 18 385
2020 Part-time 12 30 44 7 7 0 0 42 14 16
2019 Full-time 16 39 32 10 3 0 0 55 13 367
2019 Part-time 20 30 40 10 0 0 0 50 10 10
2017 Full-time 12 32 39 14 3 0 0 45 17 351
2017 Part-time 28 22 44 6 0 0 0 50 6 16

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 19 37 25 9 0 0 34 30 384
2020 Part-time 7 26 38 16 12 0 0 29 33 16
2019 Full-time 8 15 35 28 14 0 0 42 23 365
2019 Part-time 0 10 40 20 20 10 0 44 11 10
2017 Full-time 6 15 44 22 13 0 0 35 21 351
2017 Part-time 0 6 36 36 22 0 0 58 6 16

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 39 7 2 1 1 0 90 4 381
2020 Part-time 21 63 11 0 5 0 0 84 5 16
2019 Full-time 46 38 10 3 2 1 0 84 5 365
2019 Part-time 40 40 10 0 0 10 0 89 0 10
2017 Full-time 45 38 9 4 2 2 0 85 6 351
2017 Part-time 42 31 11 0 8 8 0 79 9 16

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 34 14 6 2 2 0 77 9 381
2020 Part-time 37 45 7 0 5 5 0 87 6 16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 28 9 7 4 1 0 80 11 385
2020 Part-time 42 38 12 0 7 0 0 81 7 16

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 58 27 8 2 2 2 1 87 4 384
2020 Part-time 62 32 0 0 0 7 0 100 0 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 34 10 6 2 2 0 81 8 385
2020 Part-time 30 44 14 0 12 0 0 74 12 16
2019 Full-time 36 39 12 7 4 1 0 76 12 366
2019 Part-time 50 30 10 0 0 10 0 89 0 10
2017 Full-time 32 43 11 9 3 1 0 76 13 351
2017 Part-time 25 42 11 16 0 6 0 71 17 16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 38 7 5 1 0 0 87 5 385
2020 Part-time 44 37 12 7 0 0 0 81 7 16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 38 7 5 1 0 0 87 6 383
2020 Part-time 29 52 12 7 0 0 0 81 7 16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 37 13 3 2 1 1 81 5 384
2020 Part-time 45 25 12 11 0 7 0 75 12 16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 59 30 7 2 1 1 1 90 2 385
2020 Part-time 56 33 5 0 0 0 5 94 0 16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 84 14 1 0 0 1 0 99 0 383
2020 Part-time 82 18 0 0 0 0 0 100 0 16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 60 31 3 3 1 1 1 93 4 381
2020 Part-time 47 48 0 0 0 5 0 100 0 16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 63 22 7 3 3 1 1 87 6 382
2020 Part-time 63 30 7 0 0 0 0 93 0 16

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 69 23 4 3 0 1 0 93 3 381
2020 Part-time 63 25 12 0 0 0 0 88 0 16
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 8 92 385
2020 Part-time 12 88 16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 11 89 384
2020 Part-time 21 79 16
2017 Full-time 20 80 352
2014 Full-time 13 87 330

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 74 26 69
2014 Full-time 89 11 44

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 54 44 0 2 0 0 0 98 2 51
2014 Full-time 49 31 13 5 3 0 0 79 8 39

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 29 6 3 2 2 3 90 4 384
2020 Part-time 56 37 0 0 7 0 0 93 7 16
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 11 73 14 2 87 13 385
2020 Part-time 23 37 40 0 61 39 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 59 13 6 5 3 1 13 84 9 385
2020 Part-time 58 12 0 0 0 5 25 100 0 16
2019 Full-time 58 17 7 5 5 1 7 82 11 367
2019 Part-time 40 20 10 0 10 0 20 75 13 10
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