2020 Public Service Employee Survey Results for Canada School of Public Service by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	45	3	9	1	0	0	86	11	157
2020	Non-supervisor	37	43	7	11	3	0	0	79	13	336

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	25	4	2	1	1	0	94	3	157
2020	Non-supervisor	72	17	3	5	2	1	0	90	7	335
2017	Supervisor	65	23	9	1	2	0	0	88	3	116
2017	Non-supervisor	64	24	7	4	1	1	0	88	5	275
2014	Supervisor	63	30	4	2	1	0	0	94	3	148
2014	Non-supervisor	59	28	6	4	1	0	1	88	6	404

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	32	10	11	3	1	1	76	14	156
2020	Non-supervisor	37	39	9	10	3	0	1	77	14	334
2019	Supervisor	44	30	8	13	5	1	0	74	17	161
2019	Non-supervisor	46	33	8	12	2	0	0	78	14	335
2017	Supervisor	50	36	3	9	3	0	0	86	12	116
2017	Non-supervisor	43	37	8	8	5	0	0	80	13	274
2014	Supervisor	48	38	6	6	2	0	0	86	8	148
2014	Non-supervisor	43	38	6	9	4	0	0	81	13	404

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	44	9	7	1	0	1	83	8	157
2020	Non-supervisor	33	39	13	11	3	0	0	72	15	335
2019	Supervisor	33	37	13	10	6	1	1	71	16	161
2019	Non-supervisor	27	41	16	11	4	1	0	69	15	335
2018	Supervisor	39	40	6	12	2	0	1	80	14	139
2018	Non-supervisor	28	43	11	11	6	1	1	72	17	328
2017	Supervisor	45	32	15	5	3	0	1	77	8	116
2017	Non-supervisor	28	41	14	10	6	0	1	69	16	273
2014	Supervisor	41	36	8	13	2	0	0	77	15	148
2014	Non-supervisor	28	42	14	10	4	0	0	71	15	404

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	35	8	4	2	1	1	86	6	156
2020	Non-supervisor	39	38	12	8	3	0	0	77	11	334
2019	Supervisor	52	28	12	6	2	1	0	80	8	161
2019	Non-supervisor	45	36	11	4	3	0	0	81	8	334
2017	Supervisor	53	36	3	5	2	0	0	89	8	116
2017	Non-supervisor	47	35	9	6	4	0	0	82	9	274
2014	Supervisor	57	33	6	3	1	0	0	91	3	148
2014	Non-supervisor	47	39	8	3	1	1	0	88	5	404

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	33	8	9	2	0	0	81	11	157
2020	Non-supervisor	50	30	9	6	4	0	0	81	10	334
2019	Supervisor	46	33	5	11	5	1	0	79	16	161
2019	Non-supervisor	52	31	9	3	3	0	1	84	7	333
2018	Supervisor	46	33	11	5	5	0	0	79	10	139
2018	Non-supervisor	51	32	9	4	4	0	0	83	8	327
2017	Supervisor	46	33	7	7	7	0	0	79	14	116
2017	Non-supervisor	52	29	9	6	4	0	1	82	10	272
2014	Supervisor	48	29	8	10	5	0	0	77	15	148
2014	Non-supervisor	46	33	9	6	5	0	1	80	11	404

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	31	8	5	3	0	84	8	157
2020	Non-supervisor	39	36	10	8	7	0	75	14	335
2019	Supervisor	40	35	10	10	4	1	76	14	161
2019	Non-supervisor	35	34	14	12	6	0	69	17	336
2018	Supervisor	45	32	11	6	5	0	78	11	139
2018	Non-supervisor	32	41	12	9	5	0	74	15	325
2017	Supervisor	47	37	11	3	2	0	84	5	116
2017	Non-supervisor	35	42	12	7	4	0	76	12	275
2014	Supervisor	48	31	8	9	3	0	79	12	148
2014	Non-supervisor	34	43	12	7	4	0	77	11	403

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	30	10	9	3	0	0	78	12	156
2020	Non-supervisor	43	33	10	8	7	0	0	76	15	335
2019	Supervisor	29	37	14	8	12	0	1	66	20	158
2019	Non-supervisor	38	37	14	6	5	0	0	75	12	337
2018	Supervisor	40	34	13	9	5	0	0	74	13	139
2018	Non-supervisor	35	35	14	9	6	0	1	71	15	325
2017	Supervisor	36	34	13	13	4	0	0	70	17	116
2017	Non-supervisor	36	35	12	10	6	0	0	72	16	275
2014	Supervisor	34	32	13	11	10	0	0	66	21	148
2014	Non-supervisor	32	38	11	8	10	1	0	71	18	404

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	41	9	8	1	0	82	9	156
2020	Non-supervisor	32	37	11	13	6	0	70	19	334
2019	Supervisor	22	39	16	16	8	0	61	23	159
2019	Non-supervisor	27	38	13	13	8	1	65	21	333
2018	Supervisor	27	40	11	17	5	0	68	22	138
2018	Non-supervisor	28	38	16	10	8	0	66	18	328
2017	Supervisor	30	43	10	12	5	0	73	17	116
2017	Non-supervisor	30	37	12	16	5	0	67	21	274

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	27	9	1	1	1	1	89	3	156
2020	Non-supervisor	45	36	10	5	3	1	0	82	8	335
2019	Supervisor	44	29	12	7	6	1	0	74	14	158
2019	Non-supervisor	37	39	13	6	4	0	0	77	10	334
2018	Supervisor	54	36	4	3	4	1	0	90	7	139
2018	Non-supervisor	40	46	7	5	1	0	0	87	6	326
2017	Supervisor	46	41	6	5	2	0	0	87	8	116
2017	Non-supervisor	41	37	11	7	3	1	0	79	10	275
2014	Supervisor	56	32	7	3	3	0	0	87	6	148
2014	Non-supervisor	43	38	8	4	5	1	0	82	9	404

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	23	12	5	6	0	0	77	11	156
2020	Non-supervisor	42	31	10	10	7	0	0	73	17	334
2019	Supervisor	35	29	11	13	11	1	0	64	25	159
2019	Non-supervisor	34	34	16	9	6	0	0	68	16	334
2018	Supervisor	41	37	8	10	5	0	0	77	15	140
2018	Non-supervisor	36	33	16	9	5	0	0	69	15	326
2017	Supervisor	35	37	10	12	6	0	0	72	18	116
2017	Non-supervisor	36	34	13	9	7	0	1	71	16	273

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	69	23	5	1	1	0	0	93	2	155
2020	Non-supervisor	46	34	12	5	3	0	0	80	8	334
2019	Supervisor	51	31	12	4	1	1	0	82	6	158
2019	Non-supervisor	45	34	13	6	2	0	0	78	8	334
2018	Supervisor	57	28	9	2	3	1	0	86	5	137
2018	Non-supervisor	45	33	14	5	2	0	0	79	7	324
2017	Supervisor	65	27	6	2	1	0	0	92	2	116
2017	Non-supervisor	47	41	8	3	0	0	0	88	3	275
2014	Supervisor	70	21	7	2	0	0	1	91	2	148
2014	Non-supervisor	63	26	8	2	1	0	0	89	3	404

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	35	6	8	4	0	0	82	13	155
2020	Non-supervisor	39	33	12	8	7	0	0	73	15	335
2019	Supervisor	34	37	10	11	7	1	0	72	18	158
2019	Non-supervisor	33	38	15	8	6	0	0	71	14	335
2018	Supervisor	40	34	13	8	4	0	0	75	12	139
2018	Non-supervisor	30	39	14	12	4	0	0	70	17	326
2017	Supervisor	46	32	13	5	3	0	0	78	9	115
2017	Non-supervisor	34	39	10	11	5	0	0	73	16	275
2014	Supervisor	38	36	11	11	4	0	0	74	16	148
2014	Non-supervisor	26	43	14	9	8	0	1	69	17	404

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	32	4	5	3	0	88	8	155
2020	Non-supervisor	46	34	10	4	7	0	80	11	335
2019	Supervisor	47	29	13	5	5	1	76	11	159
2019	Non-supervisor	39	35	15	8	4	0	74	11	335
2018	Supervisor	47	36	6	5	6	0	83	11	138
2018	Non-supervisor	37	36	12	9	5	0	73	14	325
2017	Supervisor	54	26	11	6	4	0	80	10	116
2017	Non-supervisor	40	33	13	8	5	0	73	14	275
2014	Supervisor	42	31	14	10	3	0	73	13	148
2014	Non-supervisor	34	36	17	8	4	0	70	13	404

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	32	9	7	5	0	0	79	12	157
2020	Non-supervisor	37	37	13	8	5	0	0	74	13	331
2019	Supervisor	32	34	12	12	9	0	0	66	21	158
2019	Non-supervisor	35	39	14	7	3	1	0	75	11	329
2018	Supervisor	40	32	10	11	7	0	0	72	18	137
2018	Non-supervisor	33	39	14	9	4	0	1	73	13	325
2017	Supervisor	45	32	10	10	3	0	0	77	13	116
2017	Non-supervisor	37	33	15	9	5	0	0	71	15	275
2014	Supervisor	40	32	12	10	5	0	0	72	15	148
2014	Non-supervisor	31	39	14	8	6	1	0	71	14	404

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	30	9	2	3	86	5	157
2020	Non-supervisor	43	34	12	6	4	77	11	334
2019	Supervisor	40	36	13	8	2	76	11	161
2019	Non-supervisor	40	38	11	6	4	78	11	336
2018	Supervisor	46	33	10	6	4	80	10	140
2018	Non-supervisor	36	41	13	7	3	77	10	327
2017	Supervisor	49	35	13	3	1	83	4	116
2017	Non-supervisor	39	41	12	5	2	81	7	274
2014	Supervisor	47	35	11	5	2	82	7	148
2014	Non-supervisor	40	41	11	5	3	81	8	404

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	31	28	10	8	54	19	157
2020	Non-supervisor	38	37	17	5	3	75	8	334
2019	Supervisor	22	34	21	13	10	56	23	158
2019	Non-supervisor	50	30	13	4	3	80	7	335
2018	Supervisor	22	32	22	16	8	53	25	140
2018	Non-supervisor	49	31	14	4	2	80	6	327
2017	Supervisor	24	35	23	11	7	59	18	116
2017	Non-supervisor	42	39	13	3	2	82	5	274
2014	Supervisor	20	37	23	15	5	57	20	148
2014	Non-supervisor	43	38	13	6	1	81	6	403

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	32	31	18	5	0	0	23	46	157
2020	Non-supervisor	10	26	38	16	7	2	1	24	37	335
2019	Supervisor	22	34	32	7	4	0	1	11	57	161
2019	Non-supervisor	16	28	32	13	10	1	1	23	45	337
2018	Supervisor	19	36	31	11	2	0	1	13	55	140
2018	Non-supervisor	14	26	36	15	6	2	1	22	42	326
2017	Supervisor	19	39	31	8	4	0	0	12	57	116
2017	Non-supervisor	16	27	32	15	6	1	3	22	45	274
2014	Supervisor	13	43	22	13	9	1	0	22	56	148
2014	Non-supervisor	14	30	34	13	5	1	2	18	46	404

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	14	35	27	11	0	0	38	27	157
2020	Non-supervisor	11	18	27	27	12	4	1	41	31	334
2019	Supervisor	35	27	21	11	6	1	0	17	63	160
2019	Non-supervisor	25	21	29	12	9	3	1	22	48	333
2018	Supervisor	16	38	31	9	5	1	1	14	55	140
2018	Non-supervisor	19	26	27	16	9	3	1	26	47	325
2017	Supervisor	27	26	33	6	7	1	0	14	54	116
2017	Non-supervisor	23	25	26	15	6	2	3	23	50	274
2014	Supervisor	16	24	31	15	11	1	2	26	41	148
2014	Non-supervisor	16	24	32	14	7	3	3	22	44	403

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	24	30	20	10	0	1	30	40	157
2020	Non-supervisor	13	23	28	22	9	3	2	32	38	333
2019	Supervisor	31	31	20	11	5	1	0	16	63	160
2019	Non-supervisor	26	19	25	16	10	3	1	27	47	335
2018	Supervisor	25	34	25	12	3	0	1	15	60	139
2018	Non-supervisor	25	28	27	9	5	2	2	15	56	327
2017	Supervisor	29	31	28	9	4	0	0	12	60	116
2017	Non-supervisor	23	26	26	14	5	2	4	20	53	274
2014	Supervisor	34	27	17	16	5	0	1	21	62	148
2014	Non-supervisor	29	29	24	10	3	2	2	14	61	403

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	25	39	17	6	0	1	23	37	156
2020	Non-supervisor	8	18	30	28	13	1	1	43	26	335
2019	Supervisor	18	26	27	22	7	0	1	29	44	160
2019	Non-supervisor	10	14	31	25	17	1	1	43	25	336
2018	Supervisor	15	27	32	23	3	0	0	27	42	140
2018	Non-supervisor	8	17	31	29	13	1	1	43	25	326
2017	Supervisor	16	29	31	17	6	0	0	24	45	116
2017	Non-supervisor	12	18	31	26	11	1	2	38	30	274
2014	Supervisor	15	22	38	18	7	0	1	25	37	147
2014	Non-supervisor	11	15	38	23	10	2	2	34	27	403

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	30	29	12	6	0	1	18	53	157
2020	Non-supervisor	13	21	26	19	15	3	4	37	36	335
2019	Supervisor	30	30	21	12	4	1	2	17	62	161
2019	Non-supervisor	17	18	25	22	15	2	2	38	36	335
2018	Supervisor	22	31	24	17	5	1	1	22	54	139
2018	Non-supervisor	12	24	26	21	11	3	2	34	38	325
2017	Supervisor	28	29	24	9	8	1	2	18	58	116
2017	Non-supervisor	18	22	29	15	8	2	5	25	43	272
2014	Supervisor	27	27	26	14	6	0	0	19	54	148
2014	Non-supervisor	21	26	25	16	6	2	4	23	50	403

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	20	26	26	11	1	0	38	36	156
2020	Non-supervisor	13	15	30	23	11	6	3	37	31	334
2019	Supervisor	25	30	21	15	7	1	0	23	56	160
2019	Non-supervisor	22	19	19	16	16	5	2	34	45	335
2018	Supervisor	15	33	30	12	7	2	0	20	49	140
2018	Non-supervisor	20	23	22	18	10	5	2	30	46	326
2017	Supervisor	22	29	27	18	4	0	0	22	51	116
2017	Non-supervisor	24	26	23	13	7	4	3	21	53	274
2014	Supervisor	16	15	27	30	11	0	1	41	31	148
2014	Non-supervisor	15	22	25	21	8	4	5	32	41	403

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	29	27	20	7	1	1	27	46	156
2020	Non-supervisor	16	20	33	18	12	1	1	30	36	336
2019	Supervisor	29	31	23	11	5	1	1	16	60	161
2019	Non-supervisor	18	19	28	17	13	4	1	32	39	336
2018	Supervisor	22	35	28	9	4	1	1	13	58	140
2018	Non-supervisor	17	25	31	17	5	4	1	23	44	326
2017	Supervisor	30	24	30	10	5	0	1	15	54	116
2017	Non-supervisor	18	22	32	14	8	3	2	23	43	272
2014	Supervisor	24	32	26	13	4	0	1	17	57	148
2014	Non-supervisor	20	26	32	9	6	4	3	16	49	403

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	16	33	31	14	0	0	45	22	157
2020	Non-supervisor	6	14	36	30	11	1	2	42	21	336
2019	Supervisor	11	16	24	33	16	1	0	49	27	161
2019	Non-supervisor	8	22	26	26	17	0	1	44	30	336

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	33	10	8	5	7	1	75	14	157
2020	Non-supervisor	36	30	14	8	5	5	2	70	14	336
2019	Supervisor	32	33	18	10	5	1	1	66	15	161
2019	Non-supervisor	35	29	18	7	5	4	3	69	12	336
2018	Supervisor	32	33	13	9	5	3	4	70	16	138
2018	Non-supervisor	25	33	19	5	8	5	5	65	15	327
2017	Supervisor	35	37	8	8	7	3	3	76	16	116
2017	Non-supervisor	36	27	14	11	5	2	3	67	18	275
2014	Supervisor	40	31	8	8	10	0	2	73	18	148
2014	Non-supervisor	34	26	15	9	6	4	6	67	16	404

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	22	7	6	2	0	0	86	8	157
2020	Non-supervisor	54	27	7	7	4	1	0	81	12	336
2019	Supervisor	55	22	8	12	4	0	0	77	16	160
2019	Non-supervisor	51	32	7	5	5	1	0	83	9	336
2018	Supervisor	53	29	8	6	3	1	0	82	10	137
2018	Non-supervisor	45	33	9	6	5	1	0	79	12	326
2017	Supervisor	60	22	6	8	4	0	0	82	12	116
2017	Non-supervisor	52	26	9	8	4	0	1	79	12	275
2014	Supervisor	57	25	8	4	6	0	0	81	10	147
2014	Non-supervisor	50	29	8	6	6	0	0	80	13	404

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	27	5	3	3	0	89	6	156
2020	Non-supervisor	61	29	5	2	2	1	90	5	335
2019	Supervisor	49	32	10	6	3	0	81	9	161
2019	Non-supervisor	58	31	6	3	2	0	89	5	335
2018	Supervisor	55	35	4	5	2	0	90	6	137
2018	Non-supervisor	50	35	7	4	4	0	84	8	328
2017	Supervisor	59	25	6	5	5	0	84	10	116
2017	Non-supervisor	50	38	7	3	3	0	88	5	275
2014	Supervisor	51	36	6	4	3	0	88	7	147
2014	Non-supervisor	50	34	8	5	2	0	85	7	403

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	36	2	3	2	1	93	5	157
2020	Non-supervisor	53	33	7	4	3	0	86	7	335
2019	Supervisor	52	31	9	4	3	0	83	8	160
2019	Non-supervisor	48	36	11	3	2	1	85	5	335
2018	Supervisor	51	34	7	5	1	2	87	6	138
2018	Non-supervisor	45	35	13	3	4	1	80	7	328

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	19	6	1	3	4	1	89	4	157
2020	Non-supervisor	55	25	7	4	3	5	2	85	7	335

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	76	18	3	1	2	0	1	95	3	157
2020	Non-supervisor	59	25	9	2	3	1	2	86	5	335
2019	Supervisor	66	21	7	2	3	1	1	88	5	159
2019	Non-supervisor	52	26	14	4	1	1	2	80	5	335

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	20	7	5	2	0	1	85	7	156
2020	Non-supervisor	51	29	9	5	5	1	1	81	10	336
2019	Supervisor	45	25	18	6	6	0	1	70	12	161
2019	Non-supervisor	43	32	13	6	4	1	1	76	10	336
2018	Supervisor	41	36	6	12	4	1	0	77	17	138
2018	Non-supervisor	44	31	11	7	4	1	1	77	11	323
2017	Supervisor	41	32	14	9	3	0	1	73	13	116
2017	Non-supervisor	47	28	12	6	5	1	2	77	11	275
2014	Supervisor	45	34	9	7	5	0	0	79	13	148
2014	Non-supervisor	41	36	9	6	6	1	2	79	12	403

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	19	9	3	2	1	1	85	5	157
2020	Non-supervisor	53	24	10	4	6	1	1	79	11	333

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	25	9	2	2	1	1	87	4	157
2020	Non-supervisor	53	29	8	6	4	1	0	82	10	336
2019	Supervisor	52	26	10	7	5	0	1	78	12	159
2019	Non-supervisor	49	28	12	5	4	2	1	78	9	333
2018	Supervisor	51	25	13	6	4	0	0	76	11	136
2018	Non-supervisor	48	30	12	8	2	0	0	79	10	322
2017	Supervisor	44	35	10	8	2	1	0	80	10	115
2017	Non-supervisor	48	30	9	8	3	1	1	80	11	275
2014	Supervisor	44	34	7	8	6	0	0	79	15	148
2014	Non-supervisor	49	29	11	6	5	1	0	79	10	404

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	46	54	157
2020	Non-supervisor	49	51	336

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	15	4	2	1	3	2	92	3	157
2020	Non-supervisor	60	20	5	3	2	5	6	89	5	336

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	22	9	2	2	0	1	87	5	157
2020	Non-supervisor	60	24	8	5	5	0	0	83	9	336
2019	Supervisor	52	24	9	8	6	0	1	77	14	161
2019	Non-supervisor	54	26	10	5	5	0	0	80	10	336
2018	Supervisor	50	25	9	8	7	0	0	76	15	138
2018	Non-supervisor	51	27	10	4	6	1	1	80	10	321
2017	Supervisor	52	28	11	6	3	1	0	80	9	115
2017	Non-supervisor	57	23	9	6	3	1	1	81	9	274
2014	Supervisor	50	30	9	7	4	0	0	79	11	148
2014	Non-supervisor	55	28	7	3	4	1	1	85	8	404

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	33	12	13	7	2	68	20	157
2020	Non-supervisor	36	33	14	6	6	5	73	13	336
2019	Supervisor	13	29	22	16	19	2	42	36	156
2019	Non-supervisor	33	28	13	13	8	5	65	22	335
2018	Supervisor	20	36	22	13	3	6	59	17	140
2018	Non-supervisor	29	34	18	7	5	6	68	13	326
2017	Supervisor	31	30	12	17	8	2	62	25	116
2017	Non-supervisor	26	40	15	8	5	6	71	13	275
2014	Supervisor	41	34	11	6	5	3	77	12	148
2014	Non-supervisor	25	34	19	9	5	8	64	15	403

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	33	9	16	9	1	0	65	25	157
2020	Non-supervisor	35	31	14	10	9	1	0	67	19	335
2019	Supervisor	16	26	20	14	24	0	0	41	38	156
2019	Non-supervisor	26	28	16	15	12	2	0	56	28	336
2018	Supervisor	24	37	19	13	6	1	0	62	19	139
2018	Non-supervisor	21	35	20	14	6	3	0	58	21	324
2017	Supervisor	28	33	9	19	10	1	0	61	29	116
2017	Non-supervisor	19	35	19	14	9	3	1	57	24	275
2014	Supervisor	39	32	9	11	8	1	1	71	19	148
2014	Non-supervisor	21	35	20	13	8	3	0	58	21	403

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	33	15	13	11	1	0	61	24	157
2020	Non-supervisor	27	33	18	9	10	3	0	61	20	335
2019	Supervisor	11	24	18	23	23	1	0	36	46	155
2019	Non-supervisor	20	26	21	18	11	3	0	48	30	332
2018	Supervisor	17	33	20	17	9	3	0	51	28	139
2018	Non-supervisor	18	29	25	16	8	5	0	49	24	324
2017	Supervisor	18	28	16	21	15	2	0	47	36	116
2017	Non-supervisor	15	23	27	18	11	6	0	41	31	275
2014	Supervisor	25	32	15	19	8	1	1	58	27	148
2014	Non-supervisor	14	32	24	15	10	6	0	49	26	403

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	38	12	16	10	1	62	26	156
2020	Non-supervisor	26	35	14	14	10	2	62	24	335
2019	Supervisor	12	23	15	27	22	0	35	50	156
2019	Non-supervisor	20	24	22	18	12	3	46	31	335
2018	Supervisor	16	35	20	18	9	2	52	28	140
2018	Non-supervisor	19	30	22	17	8	4	51	26	324
2017	Supervisor	17	45	10	17	10	1	63	27	115
2017	Non-supervisor	16	30	24	13	11	6	49	26	275
2014	Supervisor	25	35	11	22	7	0	60	29	148
2014	Non-supervisor	18	32	18	17	12	3	52	30	403

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	28	15	9	4	0	72	13	157
2020	Non-supervisor	52	25	14	6	2	1	78	8	336
2019	Supervisor	31	22	25	14	6	1	54	21	161
2019	Non-supervisor	45	25	17	8	3	2	71	11	336

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	37	16	12	7	0	65	19	156
2020	Non-supervisor	26	45	12	11	5	1	72	16	336
2019	Supervisor	16	34	18	19	13	0	50	32	161
2019	Non-supervisor	20	41	18	13	7	0	61	20	332
2018	Supervisor	17	41	18	22	3	0	58	24	140
2018	Non-supervisor	25	42	16	13	3	1	68	16	327
2017	Supervisor	26	40	19	7	8	0	66	15	116
2017	Non-supervisor	23	42	17	10	6	1	66	17	274
2014	Supervisor	38	43	9	7	2	0	81	9	148
2014	Non-supervisor	28	44	15	8	3	1	74	11	402

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	36	21	17	10	1	51	27	155
2020	Non-supervisor	19	32	22	14	10	3	53	24	334
2019	Supervisor	6	22	17	27	27	0	28	55	159
2019	Non-supervisor	12	24	23	22	16	3	37	39	333

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	30	7	3	4	1	0	87	7	157
2020	Non-supervisor	39	36	10	6	5	3	1	78	11	335
2019	Supervisor	36	39	11	8	6	0	0	76	14	159
2019	Non-supervisor	36	30	16	9	4	5	1	69	14	336
2018	Supervisor	42	38	11	5	2	2	0	82	7	138
2018	Non-supervisor	32	33	16	10	3	5	1	69	14	328
2017	Supervisor	52	36	2	4	4	1	0	89	9	116
2017	Non-supervisor	34	38	11	8	5	3	1	75	13	274
2014	Supervisor	71	21	2	4	1	0	1	93	6	148
2014	Non-supervisor	38	38	10	7	2	3	1	80	10	401

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	30	12	5	4	1	78	9	157
2020	Non-supervisor	36	36	17	5	3	2	74	9	335
2019	Supervisor	24	30	23	13	9	1	55	22	160
2019	Non-supervisor	28	32	23	9	5	3	62	14	336
2018	Supervisor	30	44	14	8	1	4	76	9	139
2018	Non-supervisor	28	40	19	7	4	2	69	11	327

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	28	14	14	11	9	2	57	28	156
2020	Non-supervisor	23	25	15	13	10	11	3	55	27	335
2019	Supervisor	16	21	22	14	17	7	3	42	34	161
2019	Non-supervisor	20	16	24	11	11	16	3	45	26	335
2018	Supervisor	22	21	24	7	12	8	7	50	21	138
2018	Non-supervisor	19	20	22	13	9	15	2	47	26	326
2017	Supervisor	19	30	16	8	13	7	7	57	25	116
2017	Non-supervisor	16	22	19	13	12	16	3	46	31	275
2014	Supervisor	32	18	19	14	10	4	3	53	26	148
2014	Non-supervisor	15	21	21	13	13	13	4	44	31	402

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	35	14	11	9	0	0	66	21	157
2020	Non-supervisor	27	33	17	9	10	4	0	62	20	331
2019	Supervisor	17	35	18	13	16	1	1	52	30	160
2019	Non-supervisor	24	28	20	15	9	4	1	55	24	336
2018	Supervisor	22	36	20	11	7	4	0	60	18	139
2018	Non-supervisor	22	35	20	11	8	4	0	59	21	328
2017	Supervisor	32	39	15	5	6	2	0	73	12	116
2017	Non-supervisor	30	32	14	13	6	4	0	66	20	273
2014	Supervisor	31	37	17	13	2	1	0	68	15	148
2014	Non-supervisor	22	37	19	8	9	5	0	62	18	402

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	27	16	13	14	2	2	56	28	157
2020	Non-supervisor	22	26	14	16	16	4	3	51	34	336
2019	Supervisor	15	19	23	16	24	1	3	35	41	161
2019	Non-supervisor	16	24	17	18	17	5	3	44	38	334
2018	Supervisor	15	32	22	14	13	3	1	48	28	139
2018	Non-supervisor	17	23	20	18	15	3	4	43	35	327
2017	Supervisor	25	28	10	16	16	2	4	56	33	116
2017	Non-supervisor	14	22	17	18	18	4	7	40	41	274
2014	Supervisor	23	20	12	28	16	0	1	44	44	148
2014	Non-supervisor	9	20	16	18	25	5	7	33	49	402

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	25	16	7	3	1	1	74	10	156
2020	Non-supervisor	53	22	12	5	5	0	2	77	11	335
2019	Supervisor	56	25	12	2	4	0	1	82	6	161
2019	Non-supervisor	59	17	12	4	4	1	4	80	8	336

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	26	9	3	3	1	1	85	5	156
2020	Non-supervisor	54	24	10	5	5	0	2	79	10	335
2019	Supervisor	53	21	15	6	3	1	1	76	9	160
2019	Non-supervisor	53	20	14	5	2	2	4	78	7	336

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	11	3	3	2	2	2	92	5	157
2020	Non-supervisor	71	8	5	5	3	3	4	86	9	335
2019	Supervisor	75	8	4	4	3	3	2	88	8	161
2019	Non-supervisor	73	7	7	2	3	4	4	87	6	333

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	81	6	5	0	2	0	5	92	2	154
2020	Non-supervisor	72	11	4	3	2	1	7	90	5	335
2019	Supervisor	82	6	2	2	1	1	6	95	3	158
2019	Non-supervisor	76	6	5	1	2	2	7	91	3	332

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	39	12	7	3	3	0	77	10	156
2020	Non-supervisor	29	38	17	7	4	4	0	70	12	336
2019	Supervisor	28	40	20	5	6	1	0	68	11	161
2019	Non-supervisor	23	39	23	6	5	4	0	64	12	336
2018	Supervisor	33	45	13	5	3	1	1	79	8	140
2018	Non-supervisor	26	36	20	11	3	5	0	65	14	327
2017	Supervisor	34	37	16	5	5	2	0	73	10	115
2017	Non-supervisor	23	34	23	9	6	4	1	60	16	275

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	32	11	7	3	1	79	10	155
2020	Non-supervisor	40	37	11	6	4	1	79	10	331
2019	Supervisor	33	34	15	10	7	1	67	17	160
2019	Non-supervisor	37	37	12	7	4	3	76	11	336
2018	Supervisor	44	44	6	4	1	1	89	6	138
2018	Non-supervisor	43	37	11	3	2	3	83	5	323
2017	Supervisor	47	38	7	6	2	0	84	9	116
2017	Non-supervisor	44	38	8	5	3	2	84	8	275
2014	Supervisor	52	35	7	3	3	0	87	6	148
2014	Non-supervisor	40	40	9	4	2	4	84	6	402

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	29	11	5	3	2	0	81	8	156
2020	Non-supervisor	39	34	16	3	3	6	0	77	6	334
2019	Supervisor	35	29	21	6	4	4	1	67	11	161
2019	Non-supervisor	39	33	17	3	4	4	0	75	7	335
2018	Supervisor	49	36	8	2	2	3	0	87	4	139
2018	Non-supervisor	42	37	11	6	1	4	0	82	6	322
2017	Supervisor	54	31	9	2	1	2	0	87	3	115
2017	Non-supervisor	40	40	11	3	1	5	0	84	4	274
2014	Supervisor	50	34	9	2	2	3	0	86	4	147
2014	Non-supervisor	39	34	14	2	1	9	0	81	4	402

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	24	11	5	2	2	1	81	8	156
2020	Non-supervisor	39	32	16	4	3	7	0	76	8	334

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	27	3	4	3	2	1	90	8	157
2020	Non-supervisor	48	28	10	7	3	4	0	80	10	332

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	29	6	4	3	0	86	7	156
2020	Non-supervisor	51	31	10	4	3	0	82	8	335
2019	Supervisor	44	31	11	8	6	0	75	14	160
2019	Non-supervisor	48	34	11	2	5	0	82	7	335
2018	Supervisor	51	32	10	4	4	0	82	8	139
2018	Non-supervisor	48	36	10	3	2	1	85	5	323
2017	Supervisor	50	34	7	5	3	0	85	9	116
2017	Non-supervisor	48	36	8	5	3	0	84	8	275
2014	Supervisor	59	26	9	5	1	0	85	6	148
2014	Non-supervisor	47	38	9	2	3	0	86	5	402

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	32	13	11	7	0	0	70	18	156
2020	Non-supervisor	36	30	16	8	9	1	0	67	17	333
2019	Supervisor	27	22	17	15	16	2	0	51	31	161
2019	Non-supervisor	29	31	17	12	9	2	0	61	22	336
2018	Supervisor	37	33	16	6	8	0	0	70	14	139
2018	Non-supervisor	29	31	22	10	7	1	0	61	17	323
2017	Supervisor	31	30	15	11	12	0	0	61	23	115
2017	Non-supervisor	23	34	21	11	8	2	0	59	20	275
2014	Supervisor	32	32	15	13	7	1	0	64	21	148
2014	Non-supervisor	21	35	21	11	9	2	1	57	21	402

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	36	12	12	5	0	0	72	17	157
2020	Non-supervisor	37	31	15	9	7	0	0	68	17	332
2019	Supervisor	27	25	17	13	17	1	0	53	30	161
2019	Non-supervisor	31	32	15	12	8	1	0	64	21	333
2018	Supervisor	34	34	18	10	4	0	0	68	14	139
2018	Non-supervisor	30	36	16	12	5	1	0	67	17	323
2017	Supervisor	33	29	15	15	8	0	0	62	23	116
2017	Non-supervisor	23	40	20	11	5	0	1	64	16	275
2014	Supervisor	37	31	14	11	7	1	0	68	18	148
2014	Non-supervisor	23	40	17	12	6	0	1	64	19	402

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	24	15	11	9	1	0	65	20	157
2020	Non-supervisor	30	21	21	12	11	4	1	54	24	336
2019	Supervisor	27	20	18	16	16	3	1	49	32	160
2019	Non-supervisor	26	23	21	13	11	6	0	52	26	337
2018	Supervisor	31	27	16	13	9	5	0	61	23	138
2018	Non-supervisor	29	22	23	12	10	4	0	53	23	323
2017	Supervisor	34	21	16	19	10	1	0	56	29	116
2017	Non-supervisor	22	31	14	16	9	6	2	58	27	275
2014	Supervisor	31	30	16	12	11	1	0	62	23	148
2014	Non-supervisor	23	24	21	12	12	7	1	51	26	402

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	39	34	27	157
2020	Non-supervisor	38	25	37	336
2019	Supervisor	48	23	30	161
2019	Non-supervisor	40	21	38	337
2018	Supervisor	42	29	29	139
2018	Non-supervisor	36	26	38	326
2017	Supervisor	40	31	29	116
2017	Non-supervisor	41	27	32	275
2014	Supervisor	37	28	35	148
2014	Non-supervisor	37	24	38	402

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	7	24	64	0	0	5	61
2020	Non-supervisor	12	17	56	5	4	6	128
2019	Supervisor	11	18	67	0	1	2	77
2019	Non-supervisor	6	14	54	2	16	8	134
2018	Supervisor	17	15	62	0	2	5	57
2018	Non-supervisor	10	15	52	5	16	2	118
2017	Supervisor	16	7	69	4	0	4	46
2017	Non-supervisor	8	13	44	5	20	9	111
2014	Supervisor	9	27	55	2	9999	7	55
2014	Non-supervisor	11	16	50	5	9999	17	149

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	157
2020	Non-supervisor	12	88	336
2019	Supervisor	16	84	161
2019	Non-supervisor	12	88	336
2018	Supervisor	15	85	139
2018	Non-supervisor	17	83	327

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	46	54	13
2020	Non-supervisor	38	62	40
2019	Supervisor	42	58	26
2019	Non-supervisor	41	59	38
2018	Supervisor	31	69	22
2018	Non-supervisor	42	58	54

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	46	54	13
2020	Non-supervisor	80	20	40
2019	Supervisor	56	44	26
2019	Non-supervisor	68	32	38
2018	Supervisor	59	41	22
2018	Non-supervisor	67	33	54

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	13
2020	Non-supervisor	100	40
2019	Supervisor	100	26
2019	Non-supervisor	100	38
2018	Supervisor	100	22
2018	Non-supervisor	100	54

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	22
2018	Non-supervisor	0	100	54

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	54	46	13
2020	Non-supervisor	42	58	40
2019	Supervisor	34	66	26
2019	Non-supervisor	39	61	38
2018	Supervisor	31	69	22
2018	Non-supervisor	26	74	54

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	13
2020	Non-supervisor	62	38	40
2019	Supervisor	52	48	26
2019	Non-supervisor	52	48	38
2018	Supervisor	62	38	22
2018	Non-supervisor	43	57	54

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	46	54	13
2020	Non-supervisor	56	44	40
2019	Supervisor	50	50	26
2019	Non-supervisor	44	56	38
2018	Supervisor	26	74	22
2018	Non-supervisor	40	60	54

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	26
2019	Non-supervisor	54	46	38
2018	Supervisor	62	38	22
2018	Non-supervisor	49	51	54

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	37	63	13
2020	Non-supervisor	50	50	40
2019	Supervisor	60	40	26
2019	Non-supervisor	44	56	38
2018	Supervisor	35	65	22
2018	Non-supervisor	37	63	54

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	65	35	26
2019	Non-supervisor	56	44	38
2018	Supervisor	55	45	22
2018	Non-supervisor	46	54	54

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	26
2019	Non-supervisor	24	76	38
2018	Supervisor	41	59	22
2018	Non-supervisor	31	69	54

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	44	56	13
2020	Non-supervisor	60	40	40
2019	Supervisor	43	57	26
2019	Non-supervisor	43	57	38
2018	Supervisor	37	63	22
2018	Non-supervisor	50	50	54

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	67	33	25
2019	Non-supervisor	68	32	38
2018	Supervisor	50	50	22
2018	Non-supervisor	51	49	54

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	62	38	13
2020	Non-supervisor	29	71	40
2019	Supervisor	24	76	25
2019	Non-supervisor	32	68	38
2018	Supervisor	31	69	22
2018	Non-supervisor	19	81	54

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	25
2019	Non-supervisor	14	86	38

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	39	61	21
2018	Non-supervisor	56	44	49

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	43	57	21
2018	Non-supervisor	40	60	49

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	17	14	3	3	32	5	67	10	157
2020	Non-supervisor	19	16	14	4	4	35	8	60	14	336
2019	Supervisor	12	20	19	7	10	27	5	46	25	161
2019	Non-supervisor	16	10	20	9	5	30	11	44	23	333
2018	Supervisor	13	22	18	6	4	28	9	55	16	137
2018	Non-supervisor	16	13	25	4	6	33	4	46	15	326
2017	Supervisor	19	21	15	6	10	25	5	57	22	116
2017	Non-supervisor	16	14	19	6	5	33	7	50	18	275
2014	Supervisor	25	20	17	9	6	17	6	59	19	148
2014	Non-supervisor	10	17	22	5	7	34	6	44	20	402

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	26	12	7	1	7	1	78	9	157
2020	Non-supervisor	31	29	15	4	3	16	1	73	9	336
2019	Supervisor	19	36	19	9	8	10	1	60	18	161
2019	Non-supervisor	30	23	23	5	5	12	2	62	11	336
2018	Supervisor	26	44	16	4	3	8	1	76	7	137
2018	Non-supervisor	27	35	18	5	3	11	0	70	10	326
2017	Supervisor	34	35	8	4	9	7	2	76	15	115
2017	Non-supervisor	29	32	16	5	2	15	1	72	9	274
2014	Supervisor	35	35	14	8	3	5	0	74	12	148
2014	Non-supervisor	23	33	22	2	4	14	2	67	8	402

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	157
2020	Non-supervisor	7	93	335
2019	Supervisor	6	94	159
2019	Non-supervisor	7	93	336
2018	Supervisor	4	96	135
2018	Non-supervisor	7	93	327

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	16	15	3	2	34	7	67	8	155
2020	Non-supervisor	22	13	16	4	3	37	5	61	11	335
2019	Supervisor	16	15	21	3	4	33	8	53	12	161
2019	Non-supervisor	16	13	21	3	3	33	11	51	12	336
2018	Supervisor	16	25	11	2	1	34	12	75	5	138
2018	Non-supervisor	16	14	24	2	4	35	4	50	10	326
2017	Supervisor	22	14	19	4	2	38	2	60	9	116
2017	Non-supervisor	16	14	22	2	3	38	6	53	8	275
2014	Supervisor	26	14	18	2	1	31	8	66	4	148
2014	Non-supervisor	11	15	19	3	5	38	10	50	14	402

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	26	15	4	3	7	1	77	7	157
2020	Non-supervisor	33	28	16	4	3	15	1	72	9	336
2019	Supervisor	23	30	24	5	4	13	2	62	10	161
2019	Non-supervisor	29	25	21	3	4	16	2	66	9	335
2018	Supervisor	28	41	12	3	1	13	1	81	5	138
2018	Non-supervisor	28	28	20	3	3	17	0	68	7	327
2017	Supervisor	41	27	11	4	1	14	2	81	6	116
2017	Non-supervisor	31	33	15	1	2	17	1	78	4	275
2014	Supervisor	42	26	19	0	1	13	0	78	1	148
2014	Non-supervisor	25	29	17	2	3	21	3	70	7	402

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	20	18	9	7	0	1	65	16	157
2020	Non-supervisor	41	25	15	8	9	0	1	67	18	335

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	27	21	6	7	0	66	13	157
2020	Non-supervisor	39	27	13	13	7	1	66	20	335
2019	Supervisor	30	26	18	14	13	1	56	26	161
2019	Non-supervisor	27	26	23	12	11	1	53	24	336
2018	Supervisor	18	30	29	12	11	1	48	23	140
2018	Non-supervisor	27	25	22	11	14	1	52	26	326
2017	Supervisor	26	27	16	10	18	2	55	29	115
2017	Non-supervisor	24	23	19	11	19	3	49	31	275

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	20	31	25	17	0	27	42	157
2020	Non-supervisor	19	26	28	16	10	0	45	26	336
2019	Supervisor	12	23	27	19	19	0	35	38	161
2019	Non-supervisor	27	29	24	10	9	1	56	20	336
2018	Supervisor	8	21	30	19	22	1	28	41	140
2018	Non-supervisor	24	32	23	15	6	0	56	21	325
2017	Supervisor	9	19	30	23	19	0	28	42	116
2017	Non-supervisor	24	27	30	12	7	1	51	19	275

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	28	25	25	8	0	0	42	33	157
2020	Non-supervisor	27	27	23	13	10	1	0	54	23	336
2019	Supervisor	13	29	27	13	18	0	0	42	31	158
2019	Non-supervisor	33	27	20	11	7	0	1	61	18	331
2018	Supervisor	12	24	27	19	17	0	1	37	36	140
2018	Non-supervisor	30	25	26	11	6	0	1	56	18	325
2017	Supervisor	11	23	33	19	14	0	0	34	33	116
2017	Non-supervisor	23	31	22	14	7	0	2	56	22	274

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	17	21	30	19	0	1	29	50	155
2020	Non-supervisor	19	26	22	17	14	2	1	46	31	333
2019	Supervisor	8	21	24	21	25	0	0	29	47	160
2019	Non-supervisor	24	22	24	17	12	0	1	46	30	331
2018	Supervisor	10	22	27	23	19	0	0	31	41	140
2018	Non-supervisor	25	23	21	15	13	0	1	49	29	324
2017	Supervisor	8	23	17	25	26	0	0	31	52	116
2017	Non-supervisor	17	21	27	19	13	0	3	40	33	275

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	26	25	12	9	0	1	53	21	156
2020	Non-supervisor	39	33	13	4	6	1	4	76	10	335
2019	Supervisor	31	27	19	11	11	0	1	58	22	160
2019	Non-supervisor	56	21	8	7	2	1	5	82	9	335
2018	Supervisor	25	32	18	14	8	0	3	58	23	139
2018	Non-supervisor	51	25	11	6	1	1	6	81	7	326
2017	Supervisor	27	20	30	13	5	1	3	50	19	116
2017	Non-supervisor	47	25	14	4	1	1	9	79	5	272

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	25	25	15	7	0	0	53	22	157
2020	Non-supervisor	32	27	21	9	9	1	1	60	18	334
2019	Supervisor	29	29	20	11	11	0	0	58	22	160
2019	Non-supervisor	45	24	17	6	6	0	1	70	12	334
2018	Supervisor	23	29	24	14	10	0	0	52	24	140
2018	Non-supervisor	40	22	20	9	6	1	1	63	16	325
2017	Supervisor	22	29	22	16	12	0	0	51	27	116
2017	Non-supervisor	36	30	18	8	7	0	2	66	16	274

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	24	25	13	9	0	3	52	22	157
2020	Non-supervisor	34	22	20	10	10	0	4	58	22	332

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	31	23	13	5	0	1	59	17	156
2020	Non-supervisor	32	33	20	8	5	1	1	66	14	334
2019	Supervisor	18	31	20	13	16	1	1	50	30	161
2019	Non-supervisor	32	29	20	11	6	0	1	62	17	337
2018	Supervisor	16	31	32	14	7	0	1	48	20	139
2018	Non-supervisor	26	31	22	15	4	1	1	58	20	326
2017	Supervisor	27	28	18	20	7	0	0	56	27	116
2017	Non-supervisor	31	31	20	11	6	1	1	62	17	273

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	32	22	19	9	0	1	49	29	157
2020	Non-supervisor	21	36	19	12	11	1	0	58	23	335
2019	Supervisor	12	26	23	23	16	0	1	38	39	159
2019	Non-supervisor	21	29	26	14	10	0	0	50	24	333
2018	Supervisor	8	29	24	19	20	0	0	36	40	139
2018	Non-supervisor	18	34	24	14	9	1	1	52	24	326
2017	Supervisor	6	24	31	19	19	0	0	30	38	116
2017	Non-supervisor	22	28	24	13	11	0	1	51	24	273

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	32	19	15	5	1	61	20	157
2020	Non-supervisor	30	30	18	12	10	0	60	22	333
2019	Supervisor	19	25	18	21	17	1	44	38	161
2019	Non-supervisor	23	27	25	16	8	1	50	24	333
2018	Supervisor	14	25	30	18	12	0	39	30	139
2018	Non-supervisor	24	27	21	15	12	0	51	27	327
2017	Supervisor	17	26	26	19	12	0	43	31	116
2017	Non-supervisor	24	28	19	18	10	2	52	29	273

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	24	16	7	5	1	1	71	12	156
2020	Non-supervisor	46	28	8	7	9	0	1	75	16	334
2019	Supervisor	37	24	13	11	14	0	1	62	25	160
2019	Non-supervisor	44	25	15	7	7	0	1	70	15	336

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	28	30	9	6	0	1	54	16	157
2020	Non-supervisor	31	30	20	12	7	0	0	61	19	335

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	36	22	12	5	0	1	61	18	157
2020	Non-supervisor	31	33	20	8	7	0	0	64	16	335
2019	Supervisor	28	30	21	11	10	0	1	58	21	161
2019	Non-supervisor	36	30	18	10	4	0	2	67	14	330
2018	Supervisor	24	27	28	14	8	0	0	51	21	137
2018	Non-supervisor	35	30	22	9	4	0	0	65	13	326
2017	Supervisor	23	29	24	14	9	1	0	52	23	116
2017	Non-supervisor	33	30	17	7	8	1	2	66	16	272

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	25	10	5	3	0	2	81	9	156
2020	Non-supervisor	48	27	15	4	4	2	1	77	8	334
2019	Supervisor	54	25	9	7	4	1	1	80	11	161
2019	Non-supervisor	57	20	12	5	3	0	2	79	9	335
2018	Supervisor	51	33	9	5	1	0	1	85	5	139
2018	Non-supervisor	53	23	12	5	5	0	1	76	11	326
2017	Supervisor	62	20	12	3	3	0	0	82	6	116
2017	Non-supervisor	58	20	8	6	5	0	2	81	11	273

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	30	19	5	5	0	0	71	10	157
2020	Non-supervisor	34	35	17	8	5	0	1	70	13	335

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	75	12	6	2	1	1	3	90	4	156
2020	Non-supervisor	67	16	7	3	2	0	5	87	5	335
2019	Supervisor	81	7	4	1	2	2	3	92	3	161
2019	Non-supervisor	70	14	7	1	3	0	5	89	4	334
2018	Supervisor	70	18	5	1	0	0	7	94	1	139
2018	Non-supervisor	66	13	8	4	3	0	6	84	7	324

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	81	10	2	3	1	1	3	94	3	157
2020	Non-supervisor	76	11	2	3	5	0	3	90	8	334
2019	Supervisor	64	13	8	5	6	1	4	81	11	161
2019	Non-supervisor	70	12	7	3	4	1	3	85	8	335
2018	Supervisor	74	11	7	3	3	1	2	87	6	137
2018	Non-supervisor	67	13	6	4	6	0	4	83	10	326
2017	Supervisor	80	6	4	6	2	1	1	87	9	116
2017	Non-supervisor	72	12	4	3	2	1	6	91	5	275

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	17	6	2	1	1	2	91	3	155
2020	Non-supervisor	70	20	4	2	2	0	1	92	4	333
2019	Supervisor	57	25	12	3	3	0	1	83	5	159
2019	Non-supervisor	57	27	11	2	2	0	1	85	4	335
2018	Supervisor	51	29	10	5	2	0	3	82	8	138
2018	Non-supervisor	55	24	11	4	4	0	1	81	8	325
2017	Supervisor	68	24	4	2	1	0	2	93	3	116
2017	Non-supervisor	57	22	10	5	2	0	4	82	8	275

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	69	10	11	7	1	1	1	81	8	156
2020	Non-supervisor	66	14	7	5	6	0	1	81	12	335
2019	Supervisor	51	18	12	9	8	0	3	70	18	159
2019	Non-supervisor	60	19	12	5	4	1	1	80	8	332
2018	Supervisor	49	24	14	7	4	0	2	75	11	137
2018	Non-supervisor	59	17	11	6	6	0	1	77	13	324
2017	Supervisor	64	14	13	4	4	0	1	79	8	116
2017	Non-supervisor	63	17	7	5	5	0	3	83	10	274

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	23	12	4	3	1	0	82	6	157
2020	Non-supervisor	66	7	1	1	1	0	24	96	2	336
2019	Supervisor	46	28	17	5	3	0	1	75	8	161
2019	Non-supervisor	64	4	2	1	0	0	29	96	1	332
2018	Supervisor	47	27	20	2	2	0	2	76	4	138
2018	Non-supervisor	60	5	3	1	1	0	30	94	2	323
2017	Supervisor	50	28	15	5	0	0	3	80	5	116
2017	Non-supervisor	65	6	2	0	0	0	27	97	0	274

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	16	4	1	1	0	3	95	1	157
2020	Non-supervisor	74	15	4	1	2	1	3	92	3	335
2019	Supervisor	78	11	6	1	0	1	3	92	1	161
2019	Non-supervisor	77	11	4	0	1	0	7	94	2	333
2018	Supervisor	68	25	3	0	0	0	4	97	0	137
2018	Non-supervisor	69	13	7	3	0	0	8	89	4	325
2017	Supervisor	74	19	4	0	0	0	2	95	0	116
2017	Non-supervisor	71	13	3	0	0	1	10	96	1	272

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	75	16	6	1	1	0	1	91	3	157
2020	Non-supervisor	67	17	6	4	3	1	2	86	7	336
2019	Supervisor	70	10	8	6	3	1	2	83	9	161
2019	Non-supervisor	67	11	8	5	5	1	4	81	10	333
2018	Supervisor	74	14	5	2	2	1	3	91	4	138
2018	Non-supervisor	59	17	7	7	7	0	4	79	15	326
2017	Supervisor	72	12	7	4	1	0	3	87	5	116
2017	Non-supervisor	58	16	10	2	6	1	7	81	8	275

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	21	15	7	3	0	1	74	10	157
2020	Non-supervisor	45	26	15	6	6	0	2	73	12	335
2019	Supervisor	59	24	13	1	2	0	1	83	4	159
2019	Non-supervisor	51	26	13	4	3	0	2	79	7	333
2018	Supervisor	54	28	9	4	3	0	2	84	7	138
2018	Non-supervisor	47	27	15	5	5	0	1	75	10	324
2017	Supervisor	55	28	8	3	2	1	2	86	5	116
2017	Non-supervisor	52	25	11	4	3	0	6	81	7	275

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	42	28	2	1	0	0	69	3	156
2020	Non-supervisor	29	41	19	6	5	0	1	70	11	336

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	33	42	15	3	0	0	41	17	157
2020	Non-supervisor	16	33	32	15	4	1	0	49	19	336
2019	Supervisor	11	19	44	22	5	0	0	29	27	161
2019	Non-supervisor	17	36	34	10	3	0	1	53	13	337
2018	Supervisor	8	24	43	19	6	0	1	32	25	140
2018	Non-supervisor	15	31	38	12	3	0	0	47	15	326
2017	Supervisor	9	17	45	18	10	1	0	26	29	116
2017	Non-supervisor	15	35	31	13	6	0	1	50	19	274

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	24	38	19	7	0	26	35	156
2020	Non-supervisor	11	19	37	23	10	0	33	30	334
2019	Supervisor	15	23	38	15	8	0	24	38	159
2019	Non-supervisor	8	16	35	26	15	0	41	23	335
2018	Supervisor	8	25	42	17	8	1	25	33	138
2018	Non-supervisor	6	15	42	24	13	0	37	21	320
2017	Supervisor	10	22	38	20	9	0	29	32	116
2017	Non-supervisor	6	20	35	23	14	1	38	27	274

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	40	10	6	3	0	81	9	157
2020	Non-supervisor	36	41	11	5	4	4	80	9	335
2019	Supervisor	21	38	25	11	3	2	60	14	160
2019	Non-supervisor	25	37	23	8	4	3	64	13	336
2018	Supervisor	28	45	12	8	2	5	77	10	140
2018	Non-supervisor	27	38	17	9	4	5	68	14	328
2017	Supervisor	42	40	12	2	3	2	83	5	116
2017	Non-supervisor	31	41	15	6	4	4	74	10	274

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	36	17	8	6	1	0	69	14	157
2020	Non-supervisor	37	31	14	8	6	4	0	71	15	335

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	26	9	10	3	1	1	78	12	157
2020	Non-supervisor	43	32	9	5	10	1	0	76	15	334

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	24	10	3	1	1	1	86	4	154
2020	Non-supervisor	54	26	11	3	3	3	0	83	6	330

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	35	17	10	3	0	0	71	13	156
2020	Non-supervisor	34	37	13	9	7	0	1	71	16	336
2019	Supervisor	16	32	17	21	12	1	0	48	34	161
2019	Non-supervisor	22	35	23	9	8	2	0	59	17	333
2018	Supervisor	22	41	13	16	6	1	0	64	23	139
2018	Non-supervisor	27	35	17	12	7	3	0	63	19	328
2017	Supervisor	26	36	10	14	14	1	0	63	28	115
2017	Non-supervisor	20	42	15	9	11	2	0	64	21	274

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	38	10	4	3	0	0	83	7	157
2020	Non-supervisor	39	44	9	4	2	1	0	84	6	335

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	37	8	4	4	0	0	85	7	157
2020	Non-supervisor	40	41	11	5	2	1	0	82	7	334

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	36	17	4	2	0	0	77	6	155
2020	Non-supervisor	32	42	16	5	2	2	1	76	8	331

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	30	11	1	2	0	1	85	4	156
2020	Non-supervisor	42	36	13	4	1	3	1	82	5	331

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	13	3	1	0	0	0	95	1	157
2020	Non-supervisor	71	21	3	1	1	3	1	95	2	334

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	30	5	3	1	0	0	91	4	156
2020	Non-supervisor	51	33	9	2	2	3	1	87	4	334

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	28	4	3	2	0	0	91	5	157
2020	Non-supervisor	52	32	7	4	4	2	0	85	8	334

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	26	8	2	3	0	0	88	5	155
2020	Non-supervisor	56	26	10	4	1	2	0	85	5	333

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	54	7	4	2	0	2	86	6	157
2019	Supervisor	27	36	17	14	2	1	2	65	17	161

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	97	3	157

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	36	16	19	3	0	0	62	22	153

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	157
2020	Non-supervisor	9	91	335

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	156
2020	Non-supervisor	17	83	334
2019	Supervisor	15	85	160
2019	Non-supervisor	17	83	336
2017	Supervisor	18	82	116
2017	Non-supervisor	17	83	274
2014	Supervisor	14	86	147
2014	Non-supervisor	17	83	402

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	42	58	17
2020	Non-supervisor	54	46	59

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	76	24	17
2020	Non-supervisor	67	33	59
2019	Supervisor	82	18	23
2019	Non-supervisor	84	16	60
2017	Supervisor	84	16	21
2017	Non-supervisor	84	16	48
2014	Supervisor	100	0	20
2014	Non-supervisor	79	21	68

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	62	24	0	8	0	0	68	8	13
2020	Non-supervisor	49	30	10	2	3	3	3	84	5	40
2019	Supervisor	63	15	17	5	0	0	0	78	5	19
2019	Non-supervisor	38	45	4	5	8	0	0	83	13	50
2017	Supervisor	48	41	6	5	0	0	0	89	5	18
2017	Non-supervisor	45	43	5	5	2	0	0	88	7	41
2014	Supervisor	76	19	0	5	0	0	0	95	5	20
2014	Non-supervisor	51	30	4	13	2	0	0	81	15	54

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	28	6	2	2	1	2	90	4	157
2020	Non-supervisor	56	29	5	4	2	3	1	88	6	336

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	51	12	0	58	42	157
2020	Non-supervisor	27	50	22	1	65	35	336

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	38	62	57
2020	Non-supervisor	41	59	91

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	20	14	9	16	0	7	58	27	57
2020	Non-supervisor	15	27	20	15	19	1	3	44	35	90

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	15	16	21	30	0	9	26	56	57
2020	Non-supervisor	6	17	19	30	24	1	2	24	56	91

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	19	13	7	3	1	7	76	11	157
2020	Non-supervisor	42	18	15	7	7	2	9	67	16	335
2019	Supervisor	35	17	18	13	10	0	7	56	25	156
2019	Non-supervisor	34	24	14	10	11	3	5	63	22	333
2018	Supervisor	39	16	16	14	13	0	1	56	28	139
2018	Non-supervisor	36	18	15	12	12	1	6	58	26	326

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada School of Public Service by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.