2020 Public Service Employee Survey Results for Canada School of Public Service by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 46 8 7 5 0 0 79 13 73
2020 Non-visible minority 39 43 6 10 2 0 0 82 12 415

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 69 20 1 4 4 1 0 90 9 73
2020 Non-visible minority 71 19 3 4 1 1 0 91 5 414
2017 Visible minority 71 25 2 2 0 0 0 96 2 47
2017 Non-visible minority 64 23 8 3 1 1 0 87 4 338
2014 Visible minority 71 19 6 4 0 0 0 90 4 67
2014 Non-visible minority 59 30 6 3 1 0 1 90 5 478

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 33 11 17 6 0 0 67 22 73
2020 Non-visible minority 40 38 9 9 3 0 1 79 12 412
2019 Visible minority 46 26 9 16 4 0 0 72 19 74
2019 Non-visible minority 45 33 8 11 3 0 0 78 14 418
2017 Visible minority 53 28 9 9 2 0 0 81 10 46
2017 Non-visible minority 44 37 6 8 5 0 0 81 13 338
2014 Visible minority 47 38 7 6 2 0 0 85 7 67
2014 Non-visible minority 44 38 6 8 4 0 0 82 13 478

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 42 15 10 6 0 1 69 16 73
2020 Non-visible minority 36 41 11 10 2 0 1 77 12 414
2019 Visible minority 23 40 12 18 7 0 0 63 25 74
2019 Non-visible minority 30 40 16 9 4 1 0 71 14 418
2018 Visible minority 33 34 10 16 5 1 2 69 21 61
2018 Non-visible minority 31 43 9 11 5 0 1 75 15 397
2017 Visible minority 29 37 17 12 4 0 0 67 17 47
2017 Non-visible minority 33 39 14 8 6 0 1 72 14 336
2014 Visible minority 24 40 19 11 4 1 0 65 16 67
2014 Non-visible minority 32 41 12 11 4 0 0 73 15 478

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 33 13 11 6 0 1 70 17 72
2020 Non-visible minority 43 37 11 6 2 0 0 81 8 413
2019 Visible minority 39 34 14 10 2 0 0 73 13 74
2019 Non-visible minority 49 33 11 4 3 0 0 83 7 417
2017 Visible minority 56 34 8 2 0 0 0 89 2 46
2017 Non-visible minority 47 36 7 6 4 0 0 83 9 338
2014 Visible minority 54 28 12 6 0 0 0 82 6 67
2014 Non-visible minority 49 40 6 2 1 1 0 90 4 478

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 40 13 8 6 0 0 73 14 72
2020 Non-visible minority 53 29 8 7 3 0 0 82 9 414
2019 Visible minority 40 35 13 6 7 0 0 75 12 73
2019 Non-visible minority 52 31 7 5 3 0 1 84 9 417
2018 Visible minority 47 29 9 6 6 1 1 79 13 61
2018 Non-visible minority 50 33 9 4 4 0 0 83 8 396
2017 Visible minority 52 26 6 6 9 0 2 79 15 46
2017 Non-visible minority 50 31 8 6 4 0 1 81 11 336
2014 Visible minority 42 39 12 4 1 0 1 82 6 67
2014 Non-visible minority 47 31 8 7 5 0 1 79 12 478

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 33 7 12 11 0 0 70 23 73
2020 Non-visible minority 45 35 10 6 4 0 0 80 10 414
2019 Visible minority 32 38 18 7 4 0 0 71 12 74
2019 Non-visible minority 37 34 12 12 5 0 0 71 17 419
2018 Visible minority 37 36 9 13 5 0 0 74 17 61
2018 Non-visible minority 37 38 12 8 5 0 0 75 13 394
2017 Visible minority 49 39 10 0 2 0 0 88 2 47
2017 Non-visible minority 37 40 12 8 4 0 0 77 11 338
2014 Visible minority 39 43 11 4 3 0 0 81 7 67
2014 Non-visible minority 38 40 11 8 4 0 0 77 12 477

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 29 12 7 18 0 0 63 25 73
2020 Non-visible minority 46 33 9 8 3 0 0 79 12 413
2019 Visible minority 28 34 17 8 12 0 1 63 20 73
2019 Non-visible minority 36 37 13 6 7 0 0 73 13 418
2018 Visible minority 37 27 10 15 8 0 3 67 23 61
2018 Non-visible minority 37 36 14 8 5 0 0 73 13 394
2017 Visible minority 43 31 20 4 2 0 0 74 6 47
2017 Non-visible minority 36 35 12 12 6 0 0 71 17 338
2014 Visible minority 34 30 17 11 7 0 0 64 19 67
2014 Non-visible minority 32 38 11 9 10 1 0 71 18 478

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 42 12 14 5 0 0 68 19 73
2020 Non-visible minority 37 38 10 11 5 0 0 74 16 412
2019 Visible minority 27 39 17 8 8 0 0 66 17 72
2019 Non-visible minority 25 38 14 15 8 1 0 63 23 416
2018 Visible minority 27 33 12 19 7 1 0 61 27 61
2018 Non-visible minority 29 38 15 11 7 0 0 67 18 396
2017 Visible minority 44 27 13 9 4 2 0 72 14 47
2017 Non-visible minority 29 39 11 16 5 0 0 68 21 337

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 28 13 5 8 0 0 74 12 73
2020 Non-visible minority 51 34 9 4 1 1 0 86 5 413
2019 Visible minority 44 34 10 4 8 0 0 78 12 73
2019 Non-visible minority 39 37 14 6 4 1 0 76 11 415
2018 Visible minority 49 36 8 4 3 0 0 85 7 60
2018 Non-visible minority 44 44 6 5 2 0 0 88 6 396
2017 Visible minority 57 29 6 8 0 0 0 86 8 47
2017 Non-visible minority 41 39 10 6 3 1 0 80 9 338
2014 Visible minority 46 39 9 3 3 0 0 86 6 67
2014 Non-visible minority 46 36 8 4 5 1 0 83 9 478

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 27 8 9 16 1 0 66 26 72
2020 Non-visible minority 47 29 10 8 5 0 0 76 13 413
2019 Visible minority 37 30 11 11 10 0 0 67 22 72
2019 Non-visible minority 34 33 16 10 8 0 0 67 18 417
2018 Visible minority 38 27 17 11 8 0 0 65 18 61
2018 Non-visible minority 38 35 13 9 5 0 0 73 14 396
2017 Visible minority 47 27 8 12 4 0 2 75 17 47
2017 Non-visible minority 35 35 13 10 7 0 0 70 17 336

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 21 16 4 6 0 0 74 10 72
2020 Non-visible minority 53 33 9 4 1 0 0 85 5 412
2019 Visible minority 52 24 16 4 4 0 0 76 8 71
2019 Non-visible minority 46 34 13 6 2 0 0 80 7 417
2018 Visible minority 60 19 13 3 3 2 0 80 6 58
2018 Non-visible minority 48 33 13 4 2 0 0 81 6 394
2017 Visible minority 66 28 3 2 0 0 0 94 2 47
2017 Non-visible minority 51 38 8 3 0 0 0 88 3 338
2014 Visible minority 71 21 5 1 1 0 0 93 3 67
2014 Non-visible minority 64 24 8 2 1 0 0 89 3 478

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 35 12 7 7 0 0 74 14 73
2020 Non-visible minority 42 33 10 8 6 0 0 76 14 412
2019 Visible minority 29 41 11 8 11 0 0 70 19 73
2019 Non-visible minority 34 37 14 9 6 0 0 71 15 416
2018 Visible minority 31 41 12 7 9 0 0 72 16 61
2018 Non-visible minority 34 37 14 12 3 0 0 71 15 395
2017 Visible minority 50 32 10 8 0 0 0 82 8 47
2017 Non-visible minority 36 38 11 10 5 0 0 74 15 337
2014 Visible minority 32 36 15 8 6 0 3 71 14 67
2014 Non-visible minority 29 42 13 10 7 0 0 70 17 478

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 41 6 9 3 0 0 82 12 73
2020 Non-visible minority 50 32 8 3 6 0 0 83 9 412
2019 Visible minority 40 35 9 12 4 0 0 75 16 73
2019 Non-visible minority 41 33 15 6 4 0 0 74 11 417
2018 Visible minority 39 35 11 11 5 0 0 74 15 61
2018 Non-visible minority 41 36 10 7 5 0 0 77 12 393
2017 Visible minority 47 33 10 4 6 0 0 80 10 47
2017 Non-visible minority 44 30 13 8 5 0 0 74 13 338
2014 Visible minority 34 27 25 6 7 2 0 62 13 67
2014 Non-visible minority 37 35 15 9 3 0 0 72 13 478

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 40 15 7 10 0 0 68 17 73
2020 Non-visible minority 43 34 12 8 4 0 0 77 11 410
2019 Visible minority 29 48 11 7 4 2 0 79 11 71
2019 Non-visible minority 35 36 14 9 5 0 0 71 15 412
2018 Visible minority 28 38 18 10 5 0 2 66 15 60
2018 Non-visible minority 37 37 12 10 4 0 0 74 14 393
2017 Visible minority 50 26 10 8 6 0 0 75 15 47
2017 Non-visible minority 38 34 13 10 5 0 0 73 14 338
2014 Visible minority 28 44 11 15 3 0 0 72 17 67
2014 Non-visible minority 35 37 14 8 6 1 0 72 14 478

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 31 9 3 10 0 0 78 13 73
2020 Non-visible minority 46 33 12 5 3 0 0 80 8 413
2019 Visible minority 46 31 12 5 5 0 0 77 11 74
2019 Non-visible minority 39 39 12 7 4 0 0 77 11 419
2018 Visible minority 44 32 9 7 8 0 0 76 15 61
2018 Non-visible minority 39 40 12 7 2 0 0 79 9 397
2017 Visible minority 51 37 10 2 0 0 0 88 2 47
2017 Non-visible minority 41 39 13 6 2 0 0 80 7 337
2014 Visible minority 48 34 10 6 3 0 0 81 9 67
2014 Non-visible minority 41 40 11 5 3 0 0 82 7 478

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 37 24 7 6 0 0 64 13 73
2020 Non-visible minority 35 35 19 7 4 0 0 70 10 413
2019 Visible minority 39 30 24 3 4 0 0 69 7 73
2019 Non-visible minority 43 31 14 7 5 0 0 74 12 415
2018 Visible minority 34 24 33 4 5 0 0 58 8 60
2018 Non-visible minority 42 32 14 8 4 0 0 74 12 398
2017 Visible minority 43 32 16 8 0 0 0 76 8 47
2017 Non-visible minority 36 38 17 5 3 0 0 75 9 337
2014 Visible minority 34 44 15 4 3 0 0 78 7 67
2014 Non-visible minority 37 36 16 8 2 0 0 74 10 477

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 25 32 16 6 3 1 23 44 73
2020 Non-visible minority 10 29 36 17 7 1 0 24 39 414
2019 Visible minority 17 32 33 9 7 2 0 16 50 74
2019 Non-visible minority 18 30 32 11 8 0 1 19 48 420
2018 Visible minority 15 27 36 13 6 1 1 19 44 61
2018 Non-visible minority 16 30 34 14 5 1 1 19 47 396
2017 Visible minority 10 25 29 19 11 0 6 31 37 47
2017 Non-visible minority 18 31 32 12 4 1 2 17 50 337
2014 Visible minority 15 32 32 12 6 1 2 18 49 67
2014 Non-visible minority 14 34 31 13 6 1 2 20 49 478

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 16 28 30 8 5 1 41 29 72
2020 Non-visible minority 11 17 30 26 13 2 0 40 29 414
2019 Visible minority 31 25 20 9 10 5 0 21 58 74
2019 Non-visible minority 28 23 28 12 8 2 1 20 52 415
2018 Visible minority 17 27 25 18 8 5 0 27 46 61
2018 Non-visible minority 18 30 28 13 8 2 1 22 49 395
2017 Visible minority 21 11 30 16 11 4 7 31 35 46
2017 Non-visible minority 24 27 29 12 6 1 1 18 52 338
2014 Visible minority 15 28 34 15 4 1 3 20 44 67
2014 Non-visible minority 17 24 31 14 9 3 3 24 43 477

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 21 19 31 6 6 5 41 37 72
2020 Non-visible minority 14 23 30 19 10 1 1 30 39 413
2019 Visible minority 27 23 20 19 7 4 0 27 52 73
2019 Non-visible minority 28 23 24 14 8 2 1 23 52 418
2018 Visible minority 27 27 18 19 9 0 0 28 54 61
2018 Non-visible minority 24 31 28 9 4 2 2 13 58 396
2017 Visible minority 21 14 30 19 12 2 2 32 37 46
2017 Non-visible minority 25 29 27 11 3 1 3 16 57 338
2014 Visible minority 22 28 30 12 4 1 3 17 52 67
2014 Non-visible minority 32 29 21 11 4 2 2 15 63 477

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 16 24 30 13 4 3 47 27 73
2020 Non-visible minority 9 20 34 24 11 0 1 36 30 413
2019 Visible minority 10 14 32 22 19 0 3 42 26 74
2019 Non-visible minority 13 18 30 24 13 1 1 38 31 418
2018 Visible minority 8 15 33 28 14 0 1 43 24 61
2018 Non-visible minority 10 21 30 28 9 1 1 38 32 396
2017 Visible minority 12 10 27 36 10 2 2 48 23 46
2017 Non-visible minority 13 23 31 22 9 0 1 32 37 338
2014 Visible minority 8 20 37 29 3 1 0 33 29 67
2014 Non-visible minority 13 16 38 20 10 1 2 31 29 476

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 23 34 11 10 3 3 23 41 73
2020 Non-visible minority 15 24 25 18 13 2 2 33 41 414
2019 Visible minority 24 13 28 16 14 0 5 32 39 74
2019 Non-visible minority 20 23 23 19 11 2 2 32 45 418
2018 Visible minority 17 27 23 19 10 2 1 30 46 61
2018 Non-visible minority 15 26 26 21 9 2 2 30 42 394
2017 Visible minority 21 12 25 17 17 2 6 37 36 45
2017 Non-visible minority 21 26 28 13 7 2 4 21 49 337
2014 Visible minority 27 27 24 18 4 0 0 22 54 67
2014 Non-visible minority 22 27 26 15 6 2 3 22 51 477

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 11 29 22 11 6 3 36 32 72
2020 Non-visible minority 13 17 29 25 11 4 2 37 32 413
2019 Visible minority 22 21 21 16 10 8 3 29 48 73
2019 Non-visible minority 23 23 20 16 13 3 2 31 48 418
2018 Visible minority 17 23 21 20 13 6 1 36 42 61
2018 Non-visible minority 18 26 26 16 9 4 2 26 47 397
2017 Visible minority 19 20 28 15 9 5 4 27 42 46
2017 Non-visible minority 24 28 23 14 6 3 2 21 54 338
2014 Visible minority 18 17 28 22 9 3 3 33 37 67
2014 Non-visible minority 15 21 25 23 8 3 4 34 39 477

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 14 23 32 11 3 0 44 33 73
2020 Non-visible minority 16 24 32 16 10 0 1 27 40 414
2019 Visible minority 19 19 24 27 10 0 1 37 38 74
2019 Non-visible minority 22 24 27 13 11 3 0 24 47 419
2018 Visible minority 19 23 25 24 8 1 0 32 43 60
2018 Non-visible minority 19 28 31 13 4 3 1 18 49 397
2017 Visible minority 19 11 32 17 12 4 4 31 33 46
2017 Non-visible minority 21 24 32 12 6 2 1 19 47 336
2014 Visible minority 16 26 38 9 7 3 1 17 43 66
2014 Non-visible minority 22 28 29 10 5 3 3 17 52 478

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 11 34 25 18 1 4 46 19 73
2020 Non-visible minority 6 16 35 31 11 0 1 43 22 415
2019 Visible minority 13 21 16 32 19 0 0 50 34 74
2019 Non-visible minority 8 20 27 27 16 1 0 44 29 419
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 32 14 14 10 6 1 59 26 73
2020 Non-visible minority 38 30 13 7 4 5 2 74 12 415
2019 Visible minority 40 26 16 8 7 3 0 68 15 74
2019 Non-visible minority 33 31 18 8 5 3 2 68 13 419
2018 Visible minority 27 26 14 10 11 4 7 60 24 59
2018 Non-visible minority 27 34 17 6 7 5 4 68 14 397
2017 Visible minority 52 24 11 8 4 0 2 77 13 47
2017 Non-visible minority 33 32 13 10 6 3 3 69 18 338
2014 Visible minority 41 26 15 7 6 1 3 70 13 67
2014 Non-visible minority 35 28 13 9 7 3 5 69 17 478

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 32 9 15 6 2 0 68 22 73
2020 Non-visible minority 60 24 6 5 3 0 0 85 9 415
2019 Visible minority 50 20 12 10 7 1 0 70 17 74
2019 Non-visible minority 52 30 7 6 4 0 0 83 10 418
2018 Visible minority 43 25 11 11 6 3 0 71 18 60
2018 Non-visible minority 48 32 9 6 4 1 0 81 10 394
2017 Visible minority 62 26 4 0 6 0 2 89 6 47
2017 Non-visible minority 53 25 8 10 4 0 1 79 13 338
2014 Visible minority 53 27 8 4 7 0 0 80 12 67
2014 Non-visible minority 51 28 8 6 6 0 0 80 12 477

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 33 8 4 4 0 0 83 9 73
2020 Non-visible minority 63 27 5 2 2 0 0 91 4 413
2019 Visible minority 57 21 12 5 5 0 0 78 10 73
2019 Non-visible minority 54 33 7 4 2 0 0 88 6 419
2018 Visible minority 47 31 8 6 6 2 0 80 13 60
2018 Non-visible minority 53 34 6 4 3 0 0 87 7 396
2017 Visible minority 56 27 8 2 6 0 0 83 8 47
2017 Non-visible minority 52 35 6 4 3 0 0 87 7 338
2014 Visible minority 48 36 5 9 1 0 0 84 10 67
2014 Non-visible minority 51 34 7 4 3 0 0 86 7 476

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 38 11 3 5 0 0 81 8 73
2020 Non-visible minority 56 33 5 4 2 0 0 89 6 414
2019 Visible minority 46 31 9 7 6 1 0 78 13 74
2019 Non-visible minority 50 35 11 2 2 0 0 85 4 417
2018 Visible minority 38 40 8 5 8 2 0 79 13 60
2018 Non-visible minority 49 33 11 3 2 1 0 83 5 397

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 23 8 13 10 4 1 68 24 73
2020 Non-visible minority 61 23 6 1 2 5 1 90 3 414
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 27 10 0 9 1 0 81 9 73
2020 Non-visible minority 66 23 7 2 1 0 2 90 3 414
2019 Visible minority 47 27 16 4 3 1 1 77 7 73
2019 Non-visible minority 57 24 11 3 1 1 2 84 5 417

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 26 6 7 8 1 1 77 16 73
2020 Non-visible minority 56 26 9 4 3 0 0 83 7 414
2019 Visible minority 42 31 13 4 9 0 0 74 13 74
2019 Non-visible minority 43 29 15 7 4 0 1 74 11 419
2018 Visible minority 46 32 6 8 6 2 0 79 14 59
2018 Non-visible minority 43 33 10 9 4 1 1 77 13 394
2017 Visible minority 58 28 12 0 2 0 0 86 2 47
2017 Non-visible minority 43 29 13 8 4 1 2 74 13 338
2014 Visible minority 48 30 9 5 7 1 0 79 12 67
2014 Non-visible minority 42 37 8 6 6 1 1 80 12 477

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 19 12 10 9 1 0 69 19 73
2020 Non-visible minority 58 23 9 3 4 1 2 83 7 412

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 28 10 6 5 3 0 78 11 73
2020 Non-visible minority 57 28 8 4 3 0 0 85 7 415
2019 Visible minority 48 26 12 5 7 3 0 76 12 72
2019 Non-visible minority 49 27 12 5 4 1 1 78 10 416
2018 Visible minority 47 30 13 7 2 2 0 78 9 58
2018 Non-visible minority 49 29 12 7 2 0 0 78 10 392
2017 Visible minority 63 21 2 8 2 0 4 87 11 47
2017 Non-visible minority 46 32 10 8 3 1 0 78 11 337
2014 Visible minority 51 26 11 6 7 0 0 76 13 67
2014 Non-visible minority 48 31 9 6 5 1 0 79 11 478

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 35 65 73
2020 Non-visible minority 51 49 415

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 20 6 1 4 7 7 87 7 73
2020 Non-visible minority 66 18 5 2 1 3 4 91 4 415

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 17 11 6 10 0 0 74 16 73
2020 Non-visible minority 62 24 7 4 3 0 0 86 6 415
2019 Visible minority 52 29 10 2 7 0 0 81 9 74
2019 Non-visible minority 53 25 10 6 5 0 0 79 11 419
2018 Visible minority 54 21 11 3 8 3 0 77 11 59
2018 Non-visible minority 51 28 10 6 6 0 0 79 11 392
2017 Visible minority 68 19 9 2 2 0 0 88 4 46
2017 Non-visible minority 54 24 10 7 3 1 1 79 11 337
2014 Visible minority 52 28 10 6 4 0 0 80 10 67
2014 Non-visible minority 54 29 8 4 4 1 1 84 8 478
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 26 13 10 8 7 0 67 20 73
2020 Non-visible minority 35 35 13 8 6 4 0 73 14 415
2019 Visible minority 25 31 13 10 14 6 1 60 26 72
2019 Non-visible minority 27 28 16 15 10 4 0 57 26 415
2018 Visible minority 27 34 13 11 8 7 0 65 21 61
2018 Non-visible minority 26 35 20 9 4 6 0 65 13 396
2017 Visible minority 38 31 14 4 8 4 0 72 13 47
2017 Non-visible minority 26 38 14 11 5 5 0 68 17 338
2014 Visible minority 32 36 13 7 6 4 1 72 14 67
2014 Non-visible minority 29 33 17 8 5 6 0 67 15 478

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 34 7 8 16 2 0 69 24 72
2020 Non-visible minority 34 32 13 12 8 1 0 66 20 415
2019 Visible minority 24 29 15 8 22 2 1 55 30 73
2019 Non-visible minority 22 27 18 17 15 1 0 50 32 415
2018 Visible minority 26 33 17 10 8 5 0 62 19 61
2018 Non-visible minority 21 36 20 14 6 2 0 59 21 393
2017 Visible minority 43 22 14 12 8 0 0 65 21 47
2017 Non-visible minority 19 36 16 16 9 3 1 57 26 338
2014 Visible minority 18 44 17 12 6 3 0 64 18 67
2014 Non-visible minority 27 32 17 13 8 2 0 61 21 478

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 25 16 8 17 3 0 58 26 73
2020 Non-visible minority 26 34 17 11 9 2 0 62 20 414
2019 Visible minority 18 19 25 12 21 3 1 39 35 72
2019 Non-visible minority 17 26 20 21 14 3 0 45 35 411
2018 Visible minority 23 29 22 15 8 4 0 54 23 61
2018 Non-visible minority 17 29 24 16 8 5 0 49 26 393
2017 Visible minority 41 12 22 12 6 6 0 57 19 47
2017 Non-visible minority 12 27 24 20 12 5 0 41 34 338
2014 Visible minority 14 30 23 18 8 6 0 48 28 67
2014 Non-visible minority 17 32 21 15 9 4 0 52 26 478

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 30 10 17 14 2 0 59 31 72
2020 Non-visible minority 25 37 14 14 9 1 0 63 23 414
2019 Visible minority 16 27 15 21 17 1 1 45 39 73
2019 Non-visible minority 18 23 21 21 15 2 0 42 37 414
2018 Visible minority 26 29 19 15 6 5 0 58 22 61
2018 Non-visible minority 16 32 22 18 9 3 0 50 27 393
2017 Visible minority 36 22 18 12 6 6 0 61 19 47
2017 Non-visible minority 14 36 20 15 10 4 0 52 27 337
2014 Visible minority 22 26 21 18 12 1 0 48 30 67
2014 Non-visible minority 20 33 16 18 10 2 0 55 29 478

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 19 11 1 5 2 0 83 7 73
2020 Non-visible minority 47 27 15 8 2 0 0 75 10 415
2019 Visible minority 47 27 12 6 4 3 1 77 10 74
2019 Non-visible minority 39 24 21 11 4 2 0 64 15 419
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 34 11 9 6 1 0 74 15 73
2020 Non-visible minority 24 45 14 11 5 0 0 69 17 414
2019 Visible minority 18 40 19 14 8 0 0 58 23 73
2019 Non-visible minority 19 38 18 15 9 0 0 58 24 416
2018 Visible minority 23 47 14 13 3 0 0 70 16 61
2018 Non-visible minority 22 41 17 15 3 1 0 64 19 397
2017 Visible minority 33 45 8 10 4 0 0 78 14 47
2017 Non-visible minority 23 41 18 9 7 1 0 65 17 337
2014 Visible minority 24 54 14 6 1 0 0 79 7 67
2014 Non-visible minority 32 43 13 8 3 1 0 75 11 477

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 27 15 17 14 4 0 51 33 72
2020 Non-visible minority 17 35 23 14 9 2 0 53 24 412
2019 Visible minority 11 24 24 12 27 3 0 35 40 74
2019 Non-visible minority 10 23 21 26 18 2 0 34 45 414

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 35 11 3 11 4 1 74 15 73
2020 Non-visible minority 46 34 8 5 4 2 1 82 9 414
2019 Visible minority 22 36 22 7 10 3 0 60 17 73
2019 Non-visible minority 38 32 13 9 4 3 1 73 13 418
2018 Visible minority 30 29 12 19 5 6 0 62 25 60
2018 Non-visible minority 36 35 15 7 2 4 0 74 10 397
2017 Visible minority 49 36 4 4 2 4 0 89 6 47
2017 Non-visible minority 38 38 9 7 5 2 1 78 13 337
2014 Visible minority 37 41 5 6 0 7 4 87 7 67
2014 Non-visible minority 48 33 8 7 2 1 1 82 9 477

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 30 13 7 12 4 0 67 19 72
2020 Non-visible minority 41 35 16 5 2 1 0 77 7 415
2019 Visible minority 22 30 18 16 13 1 0 53 29 73
2019 Non-visible minority 27 32 24 9 5 2 0 61 15 419
2018 Visible minority 33 31 17 9 8 2 0 66 17 60
2018 Non-visible minority 28 42 18 7 2 3 0 72 10 397

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 17 14 16 19 8 1 46 39 73
2020 Non-visible minority 23 27 15 13 8 11 3 58 24 413
2019 Visible minority 17 17 26 9 20 9 2 38 33 74
2019 Non-visible minority 19 18 23 12 11 13 3 45 28 418
2018 Visible minority 21 20 18 12 14 10 7 48 30 61
2018 Non-visible minority 20 20 23 11 9 13 3 48 24 394
2017 Visible minority 22 23 14 14 6 22 0 57 25 47
2017 Non-visible minority 16 25 18 11 13 12 4 49 29 338
2014 Visible minority 17 24 19 12 6 14 8 54 22 67
2014 Non-visible minority 19 20 20 14 13 11 3 45 31 478

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 18 12 12 21 5 0 53 34 71
2020 Non-visible minority 27 36 17 9 8 3 0 65 17 412
2019 Visible minority 20 24 16 17 18 4 0 46 37 74
2019 Non-visible minority 22 31 20 14 10 3 1 55 24 418
2018 Visible minority 24 34 14 13 12 3 0 60 26 61
2018 Non-visible minority 22 35 20 11 7 4 0 60 19 397
2017 Visible minority 26 30 11 20 6 7 0 60 29 46
2017 Non-visible minority 32 34 16 9 6 3 0 69 15 337
2014 Visible minority 20 40 16 7 11 6 0 64 20 67
2014 Non-visible minority 25 37 18 10 6 3 0 64 17 478

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 17 5 13 28 10 0 49 45 73
2020 Non-visible minority 22 28 16 15 13 3 3 54 29 415
2019 Visible minority 19 16 13 17 30 6 0 37 49 74
2019 Non-visible minority 15 24 20 17 17 3 3 42 37 417
2018 Visible minority 17 25 18 14 21 5 0 44 37 61
2018 Non-visible minority 16 26 21 17 13 3 3 45 32 396
2017 Visible minority 18 19 11 18 17 7 10 45 42 47
2017 Non-visible minority 17 25 15 17 17 3 6 46 38 337
2014 Visible minority 16 14 14 19 26 6 5 34 50 67
2014 Non-visible minority 12 21 15 21 22 4 5 36 47 478

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 27 22 3 6 1 4 67 9 72
2020 Non-visible minority 55 22 11 6 4 0 1 78 11 414
2019 Visible minority 50 23 15 2 5 2 3 76 8 74
2019 Non-visible minority 59 19 11 3 4 1 3 81 8 419

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 31 9 2 12 1 3 76 15 72
2020 Non-visible minority 57 24 10 5 3 0 2 82 8 414
2019 Visible minority 42 22 16 9 5 4 1 68 15 74
2019 Non-visible minority 55 20 14 5 2 2 3 79 7 418

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 5 7 11 12 13 7 64 28 73
2020 Non-visible minority 78 9 4 3 1 1 3 91 4 414
2019 Visible minority 51 8 10 4 11 14 2 71 18 74
2019 Non-visible minority 77 7 6 2 2 2 4 89 5 416

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 14 4 3 6 3 15 84 11 72
2020 Non-visible minority 78 9 5 2 2 0 5 92 3 412
2019 Visible minority 67 5 10 1 4 6 7 83 6 73
2019 Non-visible minority 79 6 3 1 2 2 7 94 3 413

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 33 11 8 9 6 0 70 18 73
2020 Non-visible minority 31 40 16 7 2 3 0 73 10 414
2019 Visible minority 22 38 19 5 10 7 0 64 15 74
2019 Non-visible minority 24 40 22 6 5 2 0 66 12 419
2018 Visible minority 29 38 15 6 5 8 0 72 12 61
2018 Non-visible minority 28 38 18 9 2 4 0 69 12 397
2017 Visible minority 33 27 21 8 2 6 2 66 12 46
2017 Non-visible minority 26 36 21 7 6 3 1 64 14 338

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 32 6 6 12 3 0 76 18 71
2020 Non-visible minority 42 36 12 6 2 1 0 80 8 410
2019 Visible minority 32 33 13 8 8 6 0 70 17 74
2019 Non-visible minority 36 36 14 8 4 2 0 74 12 418
2018 Visible minority 42 33 12 1 5 6 0 81 6 60
2018 Non-visible minority 44 40 8 4 1 2 0 87 5 392
2017 Visible minority 50 33 6 7 2 0 2 84 10 47
2017 Non-visible minority 45 39 8 5 2 1 0 85 7 338
2014 Visible minority 42 33 13 9 1 1 0 77 10 67
2014 Non-visible minority 43 40 8 3 2 3 0 86 5 478

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 24 19 5 11 4 0 62 17 73
2020 Non-visible minority 44 34 13 3 1 5 0 82 4 412
2019 Visible minority 27 30 22 6 9 5 1 61 16 74
2019 Non-visible minority 39 32 18 4 3 4 0 74 7 418
2018 Visible minority 37 32 10 11 5 5 0 73 17 61
2018 Non-visible minority 46 37 11 3 0 3 0 85 4 392
2017 Visible minority 45 29 16 3 2 5 0 78 6 47
2017 Non-visible minority 45 38 10 3 1 4 0 87 3 336
2014 Visible minority 35 36 18 7 3 1 0 72 10 67
2014 Non-visible minority 43 34 12 1 1 8 0 84 3 477

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 24 16 7 12 3 0 64 19 72
2020 Non-visible minority 45 30 14 4 1 6 0 80 5 413

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 23 6 22 8 3 0 63 31 71
2020 Non-visible minority 54 29 8 3 2 3 1 86 5 413

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 38 7 3 9 0 0 82 11 73
2020 Non-visible minority 55 29 9 5 2 0 0 84 7 413
2019 Visible minority 46 30 11 5 8 0 0 76 12 74
2019 Non-visible minority 47 34 11 4 5 0 0 80 9 417
2018 Visible minority 45 43 3 3 3 2 2 91 6 61
2018 Non-visible minority 50 33 11 3 2 0 0 83 5 392
2017 Visible minority 63 27 6 2 0 0 2 91 2 47
2017 Non-visible minority 47 37 8 6 3 0 0 84 9 338
2014 Visible minority 52 29 13 4 1 0 0 81 6 67
2014 Non-visible minority 50 36 9 2 3 0 0 86 5 478

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 34 10 6 17 0 0 68 23 71
2020 Non-visible minority 37 30 16 10 7 0 0 67 17 413
2019 Visible minority 28 29 14 8 15 6 0 61 25 74
2019 Non-visible minority 28 28 17 14 11 1 0 57 25 419
2018 Visible minority 33 38 18 5 6 0 0 71 11 61
2018 Non-visible minority 32 32 20 9 7 1 0 64 16 392
2017 Visible minority 43 22 19 4 9 0 2 67 13 46
2017 Non-visible minority 23 35 19 12 9 2 0 59 21 338
2014 Visible minority 26 34 20 12 8 0 0 59 21 67
2014 Non-visible minority 23 34 19 12 9 2 1 59 21 478

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 37 11 5 14 0 0 70 19 73
2020 Non-visible minority 37 32 14 11 5 0 0 69 16 411
2019 Visible minority 28 30 13 9 16 4 0 60 26 73
2019 Non-visible minority 30 30 16 13 10 1 0 60 23 417
2018 Visible minority 30 47 12 4 6 0 0 77 10 60
2018 Non-visible minority 32 34 17 12 4 0 0 66 17 393
2017 Visible minority 44 26 15 10 2 0 2 72 13 47
2017 Non-visible minority 24 39 18 12 6 0 0 63 19 338
2014 Visible minority 27 35 22 13 3 0 0 62 16 67
2014 Non-visible minority 27 38 15 12 7 1 1 66 19 478

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 21 18 12 15 6 0 52 29 73
2020 Non-visible minority 34 22 19 12 9 3 0 58 22 415
2019 Visible minority 24 20 14 14 20 7 0 48 37 74
2019 Non-visible minority 26 22 21 14 11 4 1 51 27 419
2018 Visible minority 22 21 28 12 6 11 0 48 20 61
2018 Non-visible minority 31 24 20 12 9 3 0 57 22 391
2017 Visible minority 32 28 11 10 8 6 5 67 20 47
2017 Non-visible minority 25 28 14 18 9 4 1 56 29 338
2014 Visible minority 20 28 19 13 14 6 0 51 29 67
2014 Non-visible minority 26 26 20 11 11 6 1 55 24 478
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 44 23 33 73
2020 Non-visible minority 37 29 34 415
2019 Visible minority 45 21 35 74
2019 Non-visible minority 42 22 36 420
2018 Visible minority 46 13 41 59
2018 Non-visible minority 36 29 35 397
2017 Visible minority 39 25 35 47
2017 Non-visible minority 41 30 30 338
2014 Visible minority 44 16 40 67
2014 Non-visible minority 36 27 37 478

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 0 26 48 9 11 6 31
2020 Non-visible minority 13 18 59 2 1 6 154
2019 Visible minority 5 6 71 3 15 0 33
2019 Non-visible minority 8 17 56 1 10 7 177
2018 Visible minority 0 11 66 7 16 0 27
2018 Non-visible minority 15 15 53 3 11 4 144
2017 Visible minority 0 0 73 0 27 0 18
2017 Non-visible minority 12 14 49 6 12 8 136
2014 Visible minority 3 16 71 0 9999 10 31
2014 Non-visible minority 12 19 48 5 9999 15 171
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 73
2020 Non-visible minority 10 90 415
2019 Visible minority 15 85 73
2019 Non-visible minority 13 87 420
2018 Visible minority 21 79 60
2018 Non-visible minority 16 84 397

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 57 43 11
2020 Non-visible minority 36 64 41
2018 Visible minority 40 60 13
2018 Non-visible minority 39 61 63

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 37 63 13
2018 Non-visible minority 70 30 63

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 11
2020 Non-visible minority 0 100 41
2019 Visible minority 0 100 11
2019 Non-visible minority 0 100 54
2018 Visible minority 0 100 13
2018 Non-visible minority 0 100 63

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 13
2018 Non-visible minority 0 100 63

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 54 46 11
2020 Non-visible minority 43 57 41
2019 Visible minority 54 46 11
2019 Non-visible minority 33 67 54

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 48 52 11
2020 Non-visible minority 59 41 41
2018 Visible minority 53 47 13
2018 Non-visible minority 47 53 63

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 43 57 11
2019 Non-visible minority 46 54 54

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 11
2020 Non-visible minority 53 47 41
2018 Visible minority 52 48 13
2018 Non-visible minority 53 47 63

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 13
2018 Non-visible minority 44 56 63

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 59 41 11
2020 Non-visible minority 64 36 41

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 11
2019 Non-visible minority 9 91 54

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 100 0 11
2020 Non-visible minority 43 57 41
2018 Visible minority 37 63 13
2018 Non-visible minority 48 52 63

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 52 48 11
2020 Non-visible minority 65 35 41
2018 Visible minority 37 63 13
2018 Non-visible minority 53 47 63

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 13
2018 Non-visible minority 12 88 63

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 59 41 11
2020 Non-visible minority 25 75 41

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 13
2018 Non-visible minority 17 83 63

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 48 52 13
2018 Non-visible minority 19 81 63

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 41 59 12
2018 Non-visible minority 19 81 58

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 49 51 12
2018 Non-visible minority 51 49 58

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 12
2018 Non-visible minority 22 78 58

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 12 19 9 6 19 10 52 22 73
2020 Non-visible minority 19 17 13 3 3 37 7 65 11 415
2019 Visible minority 12 8 22 5 14 28 11 32 31 73
2019 Non-visible minority 15 14 19 9 6 29 8 46 23 417
2018 Visible minority 19 14 24 9 5 25 5 47 19 61
2018 Non-visible minority 14 16 23 4 5 32 5 48 15 393
2017 Visible minority 23 12 24 4 10 22 4 47 20 47
2017 Non-visible minority 16 18 17 6 6 32 6 54 19 338
2014 Visible minority 15 22 21 9 3 24 6 53 17 67
2014 Non-visible minority 13 17 21 5 7 30 7 48 20 478

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 20 17 9 6 14 1 62 18 73
2020 Non-visible minority 36 30 14 4 2 13 1 77 7 415
2019 Visible minority 17 23 18 7 13 15 6 52 26 74
2019 Non-visible minority 28 28 23 6 5 10 1 63 12 419
2018 Visible minority 30 28 17 7 3 15 0 68 11 61
2018 Non-visible minority 26 39 18 4 3 9 0 72 9 393
2017 Visible minority 36 27 21 2 6 8 0 68 9 46
2017 Non-visible minority 30 34 13 5 4 13 1 74 11 337
2014 Visible minority 28 32 19 4 1 10 5 71 7 67
2014 Non-visible minority 25 34 20 3 5 12 1 68 9 478
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 73
2020 Non-visible minority 4 96 414
2019 Visible minority 14 86 72
2019 Non-visible minority 5 95 419
2018 Visible minority 10 90 61
2018 Non-visible minority 5 95 392

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 54 46 13
2020 Non-visible minority 33 67 18

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 13
2020 Non-visible minority 0 100 18
2019 Visible minority 0 100 10
2019 Non-visible minority 0 100 23

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 40 60 13
2020 Non-visible minority 0 100 18

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 13
2020 Non-visible minority 0 100 18

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 38 62 13
2020 Non-visible minority 51 49 18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 10
2019 Non-visible minority 0 100 22

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 10
2019 Non-visible minority 0 100 22

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 13
2020 Non-visible minority 0 100 18
2019 Visible minority 0 100 10
2019 Non-visible minority 0 100 22

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 13
2020 Non-visible minority 0 100 18
2019 Visible minority 0 100 10
2019 Non-visible minority 0 100 22

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 38 62 13
2020 Non-visible minority 33 67 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 13 18 8 7 20 8 52 22 73
2020 Non-visible minority 22 14 15 2 2 39 5 65 7 412
2019 Visible minority 12 7 23 6 8 31 11 34 25 74
2019 Non-visible minority 17 15 21 3 3 33 10 55 10 419
2018 Visible minority 17 22 16 8 3 24 10 58 17 60
2018 Non-visible minority 17 16 21 1 3 36 6 57 7 395
2017 Visible minority 24 9 25 2 6 30 4 50 12 47
2017 Non-visible minority 17 14 20 2 2 39 5 57 7 338
2014 Visible minority 12 17 18 3 3 37 10 56 11 67
2014 Non-visible minority 16 14 18 2 4 36 10 55 11 478

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 17 16 9 11 11 1 58 24 73
2020 Non-visible minority 37 29 16 3 2 13 1 77 5 415
2019 Visible minority 15 16 28 8 8 18 6 42 21 74
2019 Non-visible minority 29 28 21 3 3 14 1 68 8 418
2018 Visible minority 26 23 19 7 3 19 3 64 12 61
2018 Non-visible minority 29 33 17 2 3 15 0 74 6 395
2017 Visible minority 40 30 10 2 4 14 0 81 7 47
2017 Non-visible minority 34 31 14 2 1 17 1 79 4 338
2014 Visible minority 25 30 18 0 4 20 3 72 5 67
2014 Non-visible minority 30 28 17 2 2 19 1 73 5 478
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 25 15 12 12 2 1 59 25 73
2020 Non-visible minority 44 24 16 8 8 0 1 68 15 414

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 26 14 11 11 0 1 64 22 73
2020 Non-visible minority 40 27 16 11 6 0 0 67 17 414
2019 Visible minority 35 24 10 9 19 1 1 61 29 74
2019 Non-visible minority 27 26 23 13 11 0 0 53 24 419
2018 Visible minority 25 21 29 8 15 2 0 47 24 61
2018 Non-visible minority 24 27 23 12 13 0 1 52 25 396
2017 Visible minority 29 32 10 12 12 0 5 64 26 47
2017 Non-visible minority 24 24 19 11 19 0 3 49 31 337

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 20 25 18 18 0 0 39 36 73
2020 Non-visible minority 15 25 30 19 11 0 0 40 30 415
2019 Visible minority 25 26 25 13 11 0 0 51 24 74
2019 Non-visible minority 22 27 25 13 12 0 1 50 25 419
2018 Visible minority 20 24 23 16 16 0 0 44 32 61
2018 Non-visible minority 19 29 25 16 10 0 0 49 26 395
2017 Visible minority 26 30 24 16 4 0 0 56 20 47
2017 Non-visible minority 19 23 31 15 11 0 1 42 27 338

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 18 18 20 14 0 0 48 34 73
2020 Non-visible minority 22 29 25 16 8 0 0 51 24 415
2019 Visible minority 39 24 19 4 14 0 0 62 18 73
2019 Non-visible minority 25 28 23 13 9 0 1 54 23 412
2018 Visible minority 28 28 20 14 8 2 0 57 23 61
2018 Non-visible minority 25 25 26 14 10 0 1 50 24 395
2017 Visible minority 33 29 16 18 4 0 0 62 22 47
2017 Non-visible minority 17 29 27 15 10 0 2 48 25 337

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 22 15 16 24 1 1 43 41 71
2020 Non-visible minority 17 24 23 22 13 1 0 41 35 412
2019 Visible minority 22 22 22 19 16 0 0 43 35 73
2019 Non-visible minority 18 22 24 19 16 0 1 40 35 414
2018 Visible minority 20 19 23 14 24 0 0 40 38 61
2018 Non-visible minority 21 24 23 17 14 0 1 45 32 394
2017 Visible minority 17 25 22 17 16 0 2 43 34 47
2017 Non-visible minority 14 21 25 21 17 0 2 36 39 338

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 28 18 4 11 2 4 66 16 72
2020 Non-visible minority 36 32 17 7 5 1 2 70 12 414
2019 Visible minority 43 18 14 10 7 1 5 66 18 74
2019 Non-visible minority 49 24 11 7 4 0 4 76 12 417
2018 Visible minority 39 23 21 8 7 0 3 64 15 61
2018 Non-visible minority 44 28 11 8 3 0 6 76 12 395
2017 Visible minority 46 21 19 4 0 0 10 75 4 47
2017 Non-visible minority 41 24 19 7 2 1 7 69 10 335

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 25 24 11 16 1 0 48 27 73
2020 Non-visible minority 33 26 22 11 6 0 1 60 17 413
2019 Visible minority 31 27 25 10 7 0 0 57 18 74
2019 Non-visible minority 42 25 17 7 7 0 1 68 15 416
2018 Visible minority 35 19 20 13 8 4 2 56 22 61
2018 Non-visible minority 35 25 22 10 7 0 1 60 18 395
2017 Visible minority 30 31 12 13 12 0 2 62 26 47
2017 Non-visible minority 32 29 20 10 8 0 1 62 18 337

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 17 22 17 16 1 5 41 35 72
2020 Non-visible minority 33 24 21 10 8 0 3 59 19 412

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 33 21 5 9 1 3 64 14 71
2020 Non-visible minority 31 33 21 10 5 0 1 64 15 414
2019 Visible minority 25 24 27 10 11 0 1 50 22 74
2019 Non-visible minority 28 30 19 12 8 1 1 60 21 420
2018 Visible minority 18 36 24 14 5 2 2 56 19 61
2018 Non-visible minority 25 30 24 15 5 0 1 55 20 395
2017 Visible minority 43 22 18 6 8 2 0 67 15 46
2017 Non-visible minority 28 32 19 15 6 0 1 60 20 337

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 32 20 8 19 0 1 52 28 73
2020 Non-visible minority 20 35 20 15 8 1 0 56 24 414
2019 Visible minority 17 28 25 16 13 0 0 46 29 74
2019 Non-visible minority 18 28 26 17 11 0 0 46 28 414
2018 Visible minority 20 35 16 16 10 2 1 57 27 61
2018 Non-visible minority 14 32 25 16 13 0 0 46 29 395
2017 Visible minority 29 28 13 4 21 2 2 60 26 46
2017 Non-visible minority 16 27 28 16 12 0 1 44 28 337

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 29 17 14 14 0 1 54 28 73
2020 Non-visible minority 31 31 19 13 7 0 0 62 20 412
2019 Visible minority 19 27 26 14 14 0 0 46 28 74
2019 Non-visible minority 22 26 23 17 11 0 1 49 28 416
2018 Visible minority 17 25 19 22 15 2 0 43 38 61
2018 Non-visible minority 21 27 25 15 11 0 0 49 27 396
2017 Visible minority 21 33 21 4 17 0 4 56 22 46
2017 Non-visible minority 22 27 21 21 9 0 1 49 30 337

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 23 10 12 20 1 0 58 32 73
2020 Non-visible minority 49 28 11 6 5 0 0 78 11 412
2019 Visible minority 39 22 18 7 13 0 0 62 20 73
2019 Non-visible minority 42 25 14 9 9 0 1 68 18 419

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 25 14 12 18 0 0 57 30 73
2020 Non-visible minority 29 30 25 11 5 0 0 60 16 414

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 30 20 8 14 0 1 58 22 73
2020 Non-visible minority 29 35 21 9 5 0 0 65 15 414
2019 Visible minority 29 30 17 16 6 0 1 60 23 73
2019 Non-visible minority 33 30 20 9 6 0 1 65 15 414
2018 Visible minority 34 23 18 16 8 2 0 58 24 60
2018 Non-visible minority 31 30 24 10 5 0 0 61 15 394
2017 Visible minority 34 30 21 4 9 0 2 65 13 45
2017 Non-visible minority 30 29 19 10 9 1 2 61 19 337

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 31 8 11 5 0 3 74 17 72
2020 Non-visible minority 51 26 14 3 3 1 1 79 6 413
2019 Visible minority 57 14 12 8 6 0 3 73 14 74
2019 Non-visible minority 56 23 11 5 3 0 2 81 8 418
2018 Visible minority 45 26 16 5 7 2 0 72 11 61
2018 Non-visible minority 53 26 11 5 4 0 1 81 9 395
2017 Visible minority 68 23 4 2 4 0 0 90 6 47
2017 Non-visible minority 59 20 10 5 5 0 2 80 10 336

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 34 15 8 7 0 0 70 15 73
2020 Non-visible minority 37 34 17 7 5 0 0 71 12 414

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 18 7 6 4 0 8 82 10 73
2020 Non-visible minority 72 14 6 2 2 0 4 90 4 413
2019 Visible minority 61 19 10 3 4 0 4 83 7 74
2019 Non-visible minority 76 10 5 1 2 1 5 91 3 417
2018 Visible minority 50 21 10 6 4 2 8 78 10 60
2018 Non-visible minority 71 13 7 2 2 0 6 89 4 394

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 19 1 5 9 0 5 84 15 72
2020 Non-visible minority 81 9 2 2 3 0 2 92 5 414
2019 Visible minority 53 15 10 4 11 1 5 73 17 73
2019 Non-visible minority 71 12 7 3 4 0 3 85 7 419
2018 Visible minority 58 18 5 6 8 2 3 80 15 60
2018 Non-visible minority 71 11 6 3 5 0 4 85 8 394
2017 Visible minority 67 8 6 2 4 4 8 86 7 47
2017 Non-visible minority 76 10 4 4 2 1 4 90 6 338

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 27 11 5 3 0 3 80 9 73
2020 Non-visible minority 75 18 4 1 1 0 1 94 2 410
2019 Visible minority 48 32 10 2 4 1 1 83 7 74
2019 Non-visible minority 58 25 12 2 2 0 1 84 4 416
2018 Visible minority 44 32 14 2 3 0 5 80 5 59
2018 Non-visible minority 56 25 10 5 3 0 1 81 8 396
2017 Visible minority 63 12 8 2 6 0 8 82 9 47
2017 Non-visible minority 60 23 8 4 1 0 3 86 6 338

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 12 9 7 11 0 3 72 19 73
2020 Non-visible minority 69 13 8 6 4 0 1 82 9 413
2019 Visible minority 52 22 10 7 7 1 1 76 14 74
2019 Non-visible minority 58 18 12 6 5 0 1 77 11 413
2018 Visible minority 50 24 5 6 10 0 5 78 17 58
2018 Non-visible minority 56 19 12 6 5 0 1 76 12 395
2017 Visible minority 67 8 6 4 8 0 6 80 13 47
2017 Non-visible minority 63 17 9 4 4 0 2 82 8 337

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 11 4 5 1 1 19 86 8 73
2020 Non-visible minority 65 12 4 1 1 0 16 92 3 415
2019 Visible minority 65 11 6 1 1 1 15 90 3 73
2019 Non-visible minority 57 11 7 2 1 0 22 87 4 416
2018 Visible minority 41 18 15 2 1 0 22 76 5 59
2018 Non-visible minority 58 11 7 1 1 0 22 89 3 394
2017 Visible minority 62 12 2 0 2 0 22 95 3 47
2017 Non-visible minority 60 12 6 2 0 0 20 90 2 337

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 22 4 1 3 0 7 91 4 73
2020 Non-visible minority 77 14 4 1 1 0 2 93 2 414
2019 Visible minority 75 13 4 2 0 3 4 94 2 74
2019 Non-visible minority 77 11 5 0 1 0 6 94 1 416
2018 Visible minority 51 20 11 5 0 0 13 81 6 59
2018 Non-visible minority 70 17 5 2 0 0 6 93 2 395
2017 Visible minority 71 10 2 0 2 4 10 95 2 47
2017 Non-visible minority 73 16 3 0 0 1 8 96 0 335

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 61 15 8 5 5 0 6 80 11 73
2020 Non-visible minority 71 17 6 3 2 0 1 89 5 415
2019 Visible minority 56 15 9 5 8 3 4 77 14 73
2019 Non-visible minority 71 10 8 5 3 0 3 83 9 417
2018 Visible minority 48 19 9 6 10 0 8 72 17 59
2018 Non-visible minority 65 15 6 5 5 0 4 84 11 397
2017 Visible minority 68 10 8 0 8 0 6 83 9 47
2017 Non-visible minority 62 15 9 3 4 1 6 82 8 338

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 27 13 10 8 0 5 68 19 72
2020 Non-visible minority 49 24 16 5 5 0 1 74 10 415
2019 Visible minority 52 25 9 6 5 1 2 80 11 71
2019 Non-visible minority 54 26 13 3 2 0 2 81 5 417
2018 Visible minority 46 21 18 6 5 0 3 70 11 59
2018 Non-visible minority 50 28 12 5 4 0 1 79 9 395
2017 Visible minority 56 17 14 4 4 0 4 76 9 47
2017 Non-visible minority 53 27 9 3 2 0 5 84 6 338

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 36 30 6 7 0 0 57 13 73
2020 Non-visible minority 30 42 20 5 3 0 0 73 7 414

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 31 39 16 7 0 0 38 23 73
2020 Non-visible minority 15 34 34 14 3 0 0 49 17 415
2019 Visible minority 14 29 41 10 4 1 1 45 14 74
2019 Non-visible minority 15 31 36 14 3 0 0 46 18 420
2018 Visible minority 11 34 35 17 4 0 0 44 21 61
2018 Non-visible minority 14 27 41 14 4 0 0 41 18 396
2017 Visible minority 15 33 38 8 4 2 0 49 12 47
2017 Non-visible minority 13 29 35 16 7 0 1 42 23 337

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 29 34 22 5 0 1 27 39 72
2020 Non-visible minority 10 19 38 22 10 0 0 32 30 413
2019 Visible minority 10 14 43 20 14 0 0 34 24 74
2019 Non-visible minority 10 19 35 23 13 0 0 36 29 417
2018 Visible minority 7 20 37 26 10 0 0 36 27 60
2018 Non-visible minority 6 18 43 21 12 0 0 33 24 389
2017 Visible minority 11 8 31 31 15 2 2 48 19 46
2017 Non-visible minority 7 22 36 21 12 0 1 34 30 338

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 42 4 6 10 6 0 79 17 73
2020 Non-visible minority 39 41 11 5 2 2 0 81 7 414
2019 Visible minority 21 33 29 5 8 4 0 56 14 74
2019 Non-visible minority 24 39 23 9 3 3 0 64 13 418
2018 Visible minority 33 37 12 10 3 5 0 74 14 61
2018 Non-visible minority 27 40 17 8 4 5 0 70 13 398
2017 Visible minority 43 39 12 2 2 2 0 84 4 46
2017 Non-visible minority 33 41 14 5 4 3 0 76 9 338

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 24 17 11 8 6 0 62 21 73
2020 Non-visible minority 36 34 14 7 5 2 0 72 13 414

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 29 12 7 13 4 0 66 21 73
2020 Non-visible minority 48 30 8 6 6 0 0 79 13 413

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 29 13 6 6 3 0 74 12 70
2020 Non-visible minority 58 25 10 2 2 2 0 85 4 410

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 46 12 8 10 0 0 70 18 72
2020 Non-visible minority 36 34 14 9 5 0 0 71 14 415
2019 Visible minority 17 35 21 9 15 4 0 54 24 74
2019 Non-visible minority 21 34 22 14 8 2 0 56 22 416
2018 Visible minority 37 31 8 17 8 0 0 67 25 60
2018 Non-visible minority 24 37 17 13 6 3 0 63 20 397
2017 Visible minority 35 26 19 8 8 4 0 64 17 47
2017 Non-visible minority 20 43 12 11 12 2 0 64 24 336

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 37 10 4 3 2 0 83 7 73
2020 Non-visible minority 40 43 9 4 2 1 0 84 6 414

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 30 14 4 3 2 0 78 7 72
2020 Non-visible minority 41 42 9 4 2 1 0 84 7 414

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 37 14 6 1 2 1 78 7 72
2020 Non-visible minority 34 41 16 5 2 1 0 76 7 409

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 33 9 3 1 2 1 86 5 70
2020 Non-visible minority 45 35 13 3 1 2 1 82 5 412

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 69 18 4 1 1 6 0 93 3 73
2020 Non-visible minority 75 19 3 1 0 1 0 96 1 413

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 24 9 4 3 7 1 82 8 72
2020 Non-visible minority 55 34 7 1 1 1 0 90 3 414

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 30 7 3 8 4 0 81 12 72
2020 Non-visible minority 57 31 6 4 2 1 0 88 6 415

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 21 12 3 3 1 0 82 6 71
2020 Non-visible minority 58 27 9 4 1 1 0 86 5 413

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 40 0 6 6 0 6 87 13 18
2020 Non-visible minority 30 57 7 3 2 0 2 88 5 136
2019 Visible minority 21 46 8 16 0 5 4 73 18 24
2019 Non-visible minority 28 34 19 14 2 1 1 64 16 134

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 100 0 18
2020 Non-visible minority 97 3 136

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 49 6 18 0 0 0 76 18 18
2020 Non-visible minority 27 35 18 18 2 0 0 62 20 132
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 14 86 73
2020 Non-visible minority 8 92 414

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 21 79 73
2020 Non-visible minority 14 86 412
2019 Visible minority 18 82 74
2019 Non-visible minority 16 84 418
2017 Visible minority 24 76 46
2017 Non-visible minority 16 84 338
2014 Visible minority 11 89 67
2014 Non-visible minority 17 83 477

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 51 49 16
2020 Non-visible minority 53 47 59

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 37 63 16
2020 Non-visible minority 79 21 59
2019 Visible minority 58 42 14
2019 Non-visible minority 87 13 68
2017 Visible minority 100 0 11
2017 Non-visible minority 81 19 56
2014 Non-visible minority 84 16 80

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Visible minority 64 36 0 0 0 0 0 100 0 11
2017 Non-visible minority 43 39 6 9 2 0 0 82 11 46
2014 Non-visible minority 58 28 1 12 0 0 0 86 12 67

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 33 5 3 5 3 4 85 9 73
2020 Non-visible minority 59 28 5 3 1 2 1 90 5 415
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 37 31 5 58 42 73
2020 Non-visible minority 30 53 17 0 64 36 415

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 43 57 19
2020 Non-visible minority 39 61 124

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 27 15 15 10 0 5 58 27 19
2020 Non-visible minority 21 23 19 13 19 1 5 47 34 124

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 22 10 25 26 0 5 37 53 19
2020 Non-visible minority 6 15 19 28 26 1 5 22 57 124

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 16 13 0 3 7 8 81 3 73
2020 Non-visible minority 43 18 14 9 6 1 8 68 16 414
2019 Visible minority 39 24 12 3 6 10 5 75 11 72
2019 Non-visible minority 34 21 15 12 12 1 5 58 25 413
2018 Visible minority 33 20 14 13 10 1 8 59 26 61
2018 Non-visible minority 37 16 16 13 12 1 5 57 27 396
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