2020 Public Service Employee Survey Results for Canada School of Public Service by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 39 43 6 10 1 0 0 82 12 418
2020 Ontario (excluding National Capital Region) 46 54 0 0 0 0 0 100 0 19
2020 Quebec (excluding National Capital Region) 40 31 14 5 10 0 0 71 15 20
2020 British Columbia 15 39 7 24 14 0 0 54 39 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 70 20 3 5 2 1 0 91 6 417
2020 Ontario (excluding National Capital Region) 89 11 0 0 0 0 0 100 0 19
2020 Quebec (excluding National Capital Region) 85 10 0 0 5 0 0 95 5 20
2020 British Columbia 59 7 17 0 10 7 0 72 10 13
2017 National Capital Region 62 25 8 3 1 1 0 87 4 326
2017 Ontario (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 14
2017 Quebec (excluding National Capital Region) 54 32 5 8 0 0 0 87 8 19
2014 National Capital Region 61 28 6 3 1 0 1 89 5 463
2014 Ontario (excluding National Capital Region) 79 21 0 0 0 0 0 100 0 18
2014 Quebec (excluding National Capital Region) 41 54 0 4 0 0 0 96 4 22
2014 British Columbia 44 40 0 17 0 0 0 83 17 12
2014 New Brunswick 66 26 0 8 0 0 0 92 8 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 40 36 9 10 3 0 1 77 14 415
2020 Ontario (excluding National Capital Region) 42 49 9 0 0 0 0 91 0 19
2020 Quebec (excluding National Capital Region) 51 19 10 15 0 0 5 74 16 20
2020 British Columbia 30 22 22 26 0 0 0 52 26 13
2019 National Capital Region 45 31 8 12 4 0 0 77 16 427
2019 Ontario (excluding National Capital Region) 46 32 15 6 0 0 0 79 6 13
2019 Quebec (excluding National Capital Region) 51 37 6 6 0 0 0 88 6 20
2017 National Capital Region 43 39 5 9 4 0 0 82 13 326
2017 Ontario (excluding National Capital Region) 51 21 21 7 0 0 0 72 7 14
2017 Quebec (excluding National Capital Region) 39 31 21 4 5 0 0 71 9 19
2014 National Capital Region 45 38 5 8 4 0 0 82 12 463
2014 Ontario (excluding National Capital Region) 45 33 11 0 6 0 5 82 6 18
2014 Quebec (excluding National Capital Region) 51 45 0 4 0 0 0 96 4 22
2014 British Columbia 17 50 18 16 0 0 0 66 16 12
2014 New Brunswick 64 27 0 9 0 0 0 91 9 11

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 40 12 9 2 0 0 77 12 417
2020 Ontario (excluding National Capital Region) 36 48 5 5 0 0 6 89 5 19
2020 Quebec (excluding National Capital Region) 36 34 20 10 0 0 0 70 10 20
2020 British Columbia 7 52 7 17 17 0 0 59 34 13
2019 National Capital Region 30 40 15 9 4 0 0 71 14 427
2019 Ontario (excluding National Capital Region) 24 64 0 12 0 0 0 88 12 13
2019 Quebec (excluding National Capital Region) 24 45 15 10 0 6 0 73 11 20
2018 National Capital Region 34 43 8 10 4 0 1 78 14 384
2018 Ontario (excluding National Capital Region) 14 49 8 23 6 0 0 63 29 16
2018 Quebec (excluding National Capital Region) 11 51 26 8 4 0 0 62 12 25
2017 National Capital Region 34 40 14 7 5 0 1 74 11 324
2017 Ontario (excluding National Capital Region) 38 14 21 20 7 0 0 52 27 14
2017 Quebec (excluding National Capital Region) 27 28 17 24 5 0 0 54 29 19
2014 National Capital Region 32 41 12 10 3 0 0 74 14 463
2014 Ontario (excluding National Capital Region) 39 22 17 11 6 0 5 64 18 18
2014 Quebec (excluding National Capital Region) 25 45 26 5 0 0 0 70 5 22
2014 British Columbia 8 42 9 41 0 0 0 50 41 12
2014 New Brunswick 37 36 18 9 0 0 0 73 9 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 41 38 11 6 3 0 0 79 9 415
2020 Ontario (excluding National Capital Region) 52 41 0 0 0 0 6 100 0 19
2020 Quebec (excluding National Capital Region) 66 24 0 10 0 0 0 90 10 20
2020 British Columbia 37 15 24 14 10 0 0 52 24 13
2019 National Capital Region 48 35 10 4 3 0 0 83 7 427
2019 Ontario (excluding National Capital Region) 65 9 14 6 6 0 0 74 12 13
2019 Quebec (excluding National Capital Region) 47 42 12 0 0 0 0 88 0 20
2017 National Capital Region 48 36 7 5 3 0 0 84 8 325
2017 Ontario (excluding National Capital Region) 44 35 7 7 7 0 0 79 14 14
2017 Quebec (excluding National Capital Region) 54 24 10 11 0 0 0 79 11 19
2014 National Capital Region 51 37 7 3 1 1 0 89 4 463
2014 Ontario (excluding National Capital Region) 49 34 11 0 6 0 0 83 6 18
2014 Quebec (excluding National Capital Region) 41 51 8 0 0 0 0 92 0 22
2014 British Columbia 44 48 8 0 0 0 0 92 0 12
2014 New Brunswick 46 54 0 0 0 0 0 100 0 11

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 48 32 9 7 4 0 0 81 11 417
2020 Ontario (excluding National Capital Region) 62 20 6 5 0 0 6 88 5 19
2020 Quebec (excluding National Capital Region) 51 14 15 15 0 5 0 69 16 20
2020 British Columbia 56 16 10 8 10 0 0 72 18 12
2019 National Capital Region 49 33 8 5 4 0 1 83 9 425
2019 Ontario (excluding National Capital Region) 40 30 9 9 12 0 0 71 21 13
2019 Quebec (excluding National Capital Region) 76 24 0 0 0 0 0 100 0 20
2018 National Capital Region 51 33 9 3 3 0 0 84 6 384
2018 Ontario (excluding National Capital Region) 32 26 5 20 17 0 0 58 38 16
2018 Quebec (excluding National Capital Region) 39 37 9 4 12 0 0 76 15 25
2017 National Capital Region 50 32 7 6 4 0 1 83 10 324
2017 Ontario (excluding National Capital Region) 45 14 14 14 14 0 0 58 28 14
2017 Quebec (excluding National Capital Region) 48 32 15 5 0 0 0 80 5 19
2014 National Capital Region 46 33 9 7 4 0 1 80 11 463
2014 Ontario (excluding National Capital Region) 55 28 0 0 17 0 0 83 17 18
2014 Quebec (excluding National Capital Region) 54 33 4 0 8 0 0 88 8 22
2014 British Columbia 44 41 7 0 8 0 0 84 8 12
2014 New Brunswick 73 9 0 17 0 0 0 83 17 11

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 42 37 10 6 5 0 0 79 11 418
2020 Ontario (excluding National Capital Region) 56 33 0 5 0 0 6 95 5 19
2020 Quebec (excluding National Capital Region) 44 10 21 16 10 0 0 54 25 19
2020 British Columbia 37 32 0 22 10 0 0 69 31 13
2019 National Capital Region 35 36 12 11 5 0 0 72 17 428
2019 Ontario (excluding National Capital Region) 67 6 26 0 0 0 0 74 0 13
2019 Quebec (excluding National Capital Region) 35 20 22 23 0 0 0 55 23 20
2018 National Capital Region 37 39 12 7 5 0 0 76 12 381
2018 Ontario (excluding National Capital Region) 26 46 11 0 17 0 0 72 17 16
2018 Quebec (excluding National Capital Region) 23 36 13 12 16 0 0 59 28 25
2017 National Capital Region 38 40 12 6 4 0 0 78 10 326
2017 Ontario (excluding National Capital Region) 45 42 14 0 0 0 0 86 0 14
2017 Quebec (excluding National Capital Region) 26 43 5 20 5 0 0 69 26 19
2014 National Capital Region 38 40 11 7 4 0 0 78 11 462
2014 Ontario (excluding National Capital Region) 67 22 0 6 6 0 0 89 11 18
2014 Quebec (excluding National Capital Region) 24 68 4 4 0 0 0 92 4 22
2014 British Columbia 26 41 16 8 9 0 0 66 17 12
2014 New Brunswick 47 36 8 0 9 0 0 83 9 11

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 45 32 9 9 6 0 0 76 15 416
2020 Ontario (excluding National Capital Region) 60 34 6 0 0 0 0 94 0 19
2020 Quebec (excluding National Capital Region) 41 25 24 5 5 0 0 66 10 20
2020 British Columbia 30 54 7 0 10 0 0 83 10 13
2019 National Capital Region 36 37 13 7 7 0 0 73 14 426
2019 Ontario (excluding National Capital Region) 58 16 0 15 12 0 0 73 27 13
2019 Quebec (excluding National Capital Region) 28 45 27 0 0 0 0 73 0 20
2018 National Capital Region 39 34 13 9 4 0 1 73 13 381
2018 Ontario (excluding National Capital Region) 20 37 7 12 25 0 0 56 37 16
2018 Quebec (excluding National Capital Region) 30 45 13 4 8 0 0 75 12 25
2017 National Capital Region 37 38 11 9 5 0 0 75 14 326
2017 Ontario (excluding National Capital Region) 29 0 29 34 7 0 0 29 41 14
2017 Quebec (excluding National Capital Region) 26 22 22 21 10 0 0 47 31 19
2014 National Capital Region 33 36 12 8 9 1 0 70 18 463
2014 Ontario (excluding National Capital Region) 27 50 6 0 17 0 0 77 17 18
2014 Quebec (excluding National Capital Region) 28 43 4 17 8 0 0 71 25 22
2014 British Columbia 43 41 0 7 8 0 0 84 16 12
2014 New Brunswick 46 28 8 9 9 0 0 73 19 11

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 38 10 11 4 0 0 74 16 416
2020 Ontario (excluding National Capital Region) 39 45 11 0 5 0 0 84 5 18
2020 Quebec (excluding National Capital Region) 26 50 10 15 0 0 0 75 15 20
2020 British Columbia 30 22 15 24 10 0 0 52 34 13
2019 National Capital Region 24 40 14 14 8 0 0 65 21 424
2019 Ontario (excluding National Capital Region) 49 33 0 6 12 0 0 82 18 13
2019 Quebec (excluding National Capital Region) 25 30 25 13 0 6 0 59 14 20
2018 National Capital Region 29 39 14 12 7 0 0 68 18 383
2018 Ontario (excluding National Capital Region) 22 54 0 7 17 0 0 76 24 16
2018 Quebec (excluding National Capital Region) 15 37 24 12 12 0 0 52 24 25
2017 National Capital Region 30 40 11 15 4 0 0 69 19 325
2017 Ontario (excluding National Capital Region) 22 50 7 14 7 0 0 72 21 14
2017 Quebec (excluding National Capital Region) 33 22 13 21 10 0 0 55 32 19

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 50 33 10 4 2 0 0 84 6 416
2020 Ontario (excluding National Capital Region) 68 27 0 5 0 0 0 95 5 19
2020 Quebec (excluding National Capital Region) 31 44 10 5 5 5 0 79 11 20
2020 British Columbia 37 32 14 7 10 0 0 69 17 13
2019 National Capital Region 40 36 13 6 5 0 0 75 12 424
2019 Ontario (excluding National Capital Region) 56 38 0 0 6 0 0 94 6 13
2019 Quebec (excluding National Capital Region) 33 40 11 10 0 6 0 77 11 19
2018 National Capital Region 44 44 6 4 2 0 0 88 5 382
2018 Ontario (excluding National Capital Region) 48 33 0 8 12 0 0 81 19 16
2018 Quebec (excluding National Capital Region) 31 43 8 17 0 0 0 75 17 25
2017 National Capital Region 43 39 9 6 3 1 0 82 9 326
2017 Ontario (excluding National Capital Region) 42 35 22 0 0 0 0 78 0 14
2017 Quebec (excluding National Capital Region) 33 22 25 15 5 0 0 55 20 19
2014 National Capital Region 47 37 8 4 4 0 0 84 8 463
2014 Ontario (excluding National Capital Region) 61 28 6 0 6 0 0 89 6 18
2014 Quebec (excluding National Capital Region) 43 33 7 9 4 4 0 79 13 22
2014 British Columbia 43 32 9 7 8 0 0 75 16 12
2014 New Brunswick 47 35 17 0 0 0 0 83 0 11

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 46 28 10 9 6 0 0 74 16 415
2020 Ontario (excluding National Capital Region) 61 33 0 0 0 0 6 100 0 19
2020 Quebec (excluding National Capital Region) 41 29 10 10 10 0 0 71 19 20
2020 British Columbia 37 44 10 0 10 0 0 81 10 13
2019 National Capital Region 35 33 15 10 7 0 0 68 18 424
2019 Ontario (excluding National Capital Region) 58 15 0 9 18 0 0 73 27 13
2019 Quebec (excluding National Capital Region) 33 40 18 8 0 0 0 73 8 20
2018 National Capital Region 39 35 14 10 4 0 0 73 13 383
2018 Ontario (excluding National Capital Region) 26 26 17 6 25 0 0 52 31 16
2018 Quebec (excluding National Capital Region) 30 32 13 10 12 4 0 64 22 25
2017 National Capital Region 35 37 12 10 5 0 1 72 16 324
2017 Ontario (excluding National Capital Region) 36 13 9 14 28 0 0 50 42 14
2017 Quebec (excluding National Capital Region) 28 24 20 22 5 0 0 52 28 19

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 52 32 10 4 2 0 0 84 5 414
2020 Ontario (excluding National Capital Region) 73 22 0 5 0 0 0 95 5 19
2020 Quebec (excluding National Capital Region) 51 19 15 9 5 0 0 71 15 20
2020 British Columbia 47 24 22 7 0 0 0 71 7 13
2019 National Capital Region 46 33 13 5 2 0 0 79 8 425
2019 Ontario (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 13
2019 Quebec (excluding National Capital Region) 32 34 20 14 0 0 0 66 14 19
2018 National Capital Region 51 32 12 3 2 0 0 82 5 380
2018 Ontario (excluding National Capital Region) 42 46 0 0 6 6 0 94 6 16
2018 Quebec (excluding National Capital Region) 28 25 21 18 8 0 0 53 26 24
2017 National Capital Region 53 36 8 3 0 0 0 89 3 326
2017 Ontario (excluding National Capital Region) 72 28 0 0 0 0 0 100 0 14
2017 Quebec (excluding National Capital Region) 42 33 15 10 0 0 0 75 10 19
2014 National Capital Region 64 24 8 2 1 0 0 89 3 463
2014 Ontario (excluding National Capital Region) 83 11 6 0 0 0 0 94 0 18
2014 Quebec (excluding National Capital Region) 67 33 0 0 0 0 0 100 0 22
2014 British Columbia 58 25 0 9 8 0 0 83 17 12
2014 New Brunswick 73 18 9 0 0 0 0 91 0 11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 41 34 10 9 7 0 0 75 15 416
2020 Ontario (excluding National Capital Region) 61 33 0 0 0 0 6 100 0 19
2020 Quebec (excluding National Capital Region) 41 29 21 5 0 5 0 73 5 20
2020 British Columbia 37 37 7 10 10 0 0 74 19 13
2019 National Capital Region 34 39 14 7 6 0 0 72 13 424
2019 Ontario (excluding National Capital Region) 51 16 9 18 6 0 0 67 24 13
2019 Quebec (excluding National Capital Region) 35 42 4 19 0 0 0 77 19 20
2018 National Capital Region 35 38 14 9 4 0 0 73 13 383
2018 Ontario (excluding National Capital Region) 33 41 0 8 17 0 0 75 25 16
2018 Quebec (excluding National Capital Region) 20 32 17 27 4 0 0 52 31 25
2017 National Capital Region 37 39 11 9 4 0 0 76 13 326
2017 Ontario (excluding National Capital Region) 51 7 21 14 7 0 0 58 21 14
2017 Quebec (excluding National Capital Region) 21 28 16 29 6 0 0 50 34 18
2014 National Capital Region 29 42 13 10 6 0 0 72 15 463
2014 Ontario (excluding National Capital Region) 38 28 11 0 23 0 0 66 23 18
2014 Quebec (excluding National Capital Region) 29 37 8 9 8 0 9 72 19 22
2014 British Columbia 26 34 8 24 8 0 0 59 32 12
2014 New Brunswick 45 46 0 9 0 0 0 91 9 11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 49 34 8 4 5 0 0 83 10 415
2020 Ontario (excluding National Capital Region) 72 28 0 0 0 0 0 100 0 19
2020 Quebec (excluding National Capital Region) 45 21 19 10 5 0 0 66 15 20
2020 British Columbia 54 37 0 0 10 0 0 90 10 13
2019 National Capital Region 40 35 13 7 4 0 0 76 11 425
2019 Ontario (excluding National Capital Region) 67 9 6 12 6 0 0 76 18 13
2019 Quebec (excluding National Capital Region) 51 35 10 5 0 0 0 86 5 20
2018 National Capital Region 41 35 12 7 4 0 0 77 11 381
2018 Ontario (excluding National Capital Region) 38 37 0 0 25 0 0 75 25 16
2018 Quebec (excluding National Capital Region) 26 44 4 18 8 0 0 71 26 25
2017 National Capital Region 44 32 12 7 5 0 0 76 12 326
2017 Ontario (excluding National Capital Region) 36 21 16 14 14 0 0 57 28 14
2017 Quebec (excluding National Capital Region) 15 43 15 27 0 0 0 58 27 19
2014 National Capital Region 37 34 16 8 4 0 0 72 12 463
2014 Ontario (excluding National Capital Region) 43 18 22 6 11 0 0 61 17 18
2014 Quebec (excluding National Capital Region) 28 42 22 0 8 0 0 70 8 22
2014 British Columbia 26 34 16 25 0 0 0 59 25 12
2014 New Brunswick 64 27 9 0 0 0 0 91 0 11

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 40 35 11 8 4 0 0 76 12 414
2020 Ontario (excluding National Capital Region) 60 35 0 5 0 0 0 95 5 19
2020 Quebec (excluding National Capital Region) 33 35 21 0 10 0 0 69 10 19
2020 British Columbia 22 37 24 7 10 0 0 59 17 13
2019 National Capital Region 35 37 14 9 4 1 0 72 13 420
2019 Ontario (excluding National Capital Region) 49 33 0 6 12 0 0 82 18 13
2019 Quebec (excluding National Capital Region) 25 52 14 9 0 0 0 77 9 19
2018 National Capital Region 36 38 12 10 3 0 0 75 13 381
2018 Ontario (excluding National Capital Region) 28 25 26 8 13 0 0 53 21 15
2018 Quebec (excluding National Capital Region) 23 39 27 0 12 0 0 61 12 25
2017 National Capital Region 39 35 14 9 4 0 0 74 13 326
2017 Ontario (excluding National Capital Region) 29 27 16 21 7 0 0 57 28 14
2017 Quebec (excluding National Capital Region) 39 21 15 20 5 0 0 60 25 19
2014 National Capital Region 36 37 13 9 5 0 0 73 13 463
2014 Ontario (excluding National Capital Region) 32 40 16 6 6 0 0 72 11 18
2014 Quebec (excluding National Capital Region) 17 54 21 0 8 0 0 71 8 22
2014 British Columbia 26 33 7 25 9 0 0 59 34 12
2014 New Brunswick 39 35 16 9 0 0 0 74 9 11

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 46 35 11 5 4 0 0 80 9 416
2020 Ontario (excluding National Capital Region) 72 22 0 5 0 0 0 95 5 19
2020 Quebec (excluding National Capital Region) 41 24 15 9 10 0 0 66 19 20
2020 British Columbia 44 17 22 17 0 0 0 61 17 13
2019 National Capital Region 39 39 12 7 4 0 0 78 11 429
2019 Ontario (excluding National Capital Region) 74 9 18 0 0 0 0 82 0 13
2019 Quebec (excluding National Capital Region) 36 34 17 14 0 0 0 70 14 19
2018 National Capital Region 40 40 11 7 2 0 0 80 9 384
2018 Ontario (excluding National Capital Region) 20 35 14 20 12 0 0 54 32 16
2018 Quebec (excluding National Capital Region) 27 32 22 4 15 0 0 59 19 25
2017 National Capital Region 41 40 12 5 1 0 0 81 7 326
2017 Ontario (excluding National Capital Region) 55 23 22 0 0 0 0 78 0 13
2017 Quebec (excluding National Capital Region) 29 51 10 5 5 0 0 79 10 19
2014 National Capital Region 42 40 10 5 2 0 0 83 7 463
2014 Ontario (excluding National Capital Region) 72 17 0 0 11 0 0 89 11 18
2014 Quebec (excluding National Capital Region) 34 57 4 4 0 0 0 92 4 22
2014 British Columbia 33 34 16 9 8 0 0 67 17 12
2014 New Brunswick 37 45 17 0 0 0 0 83 0 11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 34 34 20 7 5 0 0 68 12 416
2020 Ontario (excluding National Capital Region) 36 37 21 5 0 0 0 74 5 19
2020 Quebec (excluding National Capital Region) 32 39 19 5 0 5 0 75 5 20
2020 British Columbia 15 39 37 10 0 0 0 54 10 13
2019 National Capital Region 41 31 15 7 5 0 0 72 12 425
2019 Ontario (excluding National Capital Region) 42 43 10 0 6 0 0 84 6 12
2019 Quebec (excluding National Capital Region) 68 23 10 0 0 0 0 90 0 20
2018 National Capital Region 41 32 16 8 4 0 0 73 12 384
2018 Ontario (excluding National Capital Region) 47 10 29 14 0 0 0 57 14 16
2018 Quebec (excluding National Capital Region) 52 25 15 4 4 0 0 77 8 25
2017 National Capital Region 36 39 17 6 3 0 0 75 8 326
2017 Ontario (excluding National Capital Region) 7 50 28 16 0 0 0 57 16 14
2017 Quebec (excluding National Capital Region) 61 31 5 0 4 0 0 91 4 19
2014 National Capital Region 38 37 16 8 2 0 0 75 10 463
2014 Ontario (excluding National Capital Region) 29 42 6 17 0 0 5 76 18 17
2014 Quebec (excluding National Capital Region) 34 41 18 8 0 0 0 74 8 22
2014 British Columbia 34 25 33 0 8 0 0 59 8 12
2014 New Brunswick 55 37 0 8 0 0 0 92 8 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 11 28 37 16 7 1 0 23 40 417
2020 Ontario (excluding National Capital Region) 0 16 38 29 6 5 5 39 18 19
2020 Quebec (excluding National Capital Region) 15 39 15 21 0 9 0 23 60 20
2020 British Columbia 26 30 29 8 0 7 0 8 60 13
2019 National Capital Region 17 32 32 11 8 0 1 19 49 429
2019 Ontario (excluding National Capital Region) 14 30 29 0 18 9 0 19 49 13
2019 Quebec (excluding National Capital Region) 8 24 31 25 12 0 0 37 33 20
2018 National Capital Region 14 32 35 14 4 1 1 18 47 383
2018 Ontario (excluding National Capital Region) 24 18 20 25 8 5 0 35 45 16
2018 Quebec (excluding National Capital Region) 16 26 34 7 8 5 4 17 46 25
2017 National Capital Region 16 32 30 15 4 1 2 19 49 325
2017 Ontario (excluding National Capital Region) 21 7 58 7 7 0 0 14 28 14
2017 Quebec (excluding National Capital Region) 33 17 27 0 18 0 5 19 53 19
2014 National Capital Region 13 35 31 13 6 1 2 19 49 463
2014 Ontario (excluding National Capital Region) 11 11 34 28 16 0 0 44 22 18
2014 Quebec (excluding National Capital Region) 26 36 25 9 4 0 0 13 62 22
2014 British Columbia 17 16 41 17 8 0 0 26 33 12
2014 New Brunswick 8 52 9 20 10 0 0 30 61 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 11 16 32 28 12 2 0 41 27 416
2020 Ontario (excluding National Capital Region) 5 34 0 30 21 5 5 57 43 19
2020 Quebec (excluding National Capital Region) 14 20 19 26 11 9 0 41 38 20
2020 British Columbia 27 29 29 15 0 0 0 15 56 13
2019 National Capital Region 26 24 27 12 7 2 1 20 52 424
2019 Ontario (excluding National Capital Region) 29 28 16 0 18 9 0 19 63 13
2019 Quebec (excluding National Capital Region) 19 14 21 28 17 0 0 46 33 20
2018 National Capital Region 17 28 31 14 7 2 1 21 47 382
2018 Ontario (excluding National Capital Region) 25 52 5 19 0 0 0 19 77 16
2018 Quebec (excluding National Capital Region) 21 23 27 4 20 5 0 25 46 25
2017 National Capital Region 23 25 29 14 7 1 2 21 49 325
2017 Ontario (excluding National Capital Region) 41 21 37 0 0 0 0 0 63 14
2017 Quebec (excluding National Capital Region) 45 16 15 8 16 0 0 23 62 19
2014 National Capital Region 14 25 32 16 7 3 3 24 42 462
2014 Ontario (excluding National Capital Region) 17 23 21 11 28 0 0 39 40 18
2014 Quebec (excluding National Capital Region) 25 17 45 8 4 0 0 12 42 22
2014 British Columbia 17 25 40 0 17 0 0 17 43 12
2014 New Brunswick 28 34 18 10 10 0 0 20 62 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 13 24 29 21 9 2 2 32 38 416
2020 Ontario (excluding National Capital Region) 5 10 21 28 20 5 11 57 18 19
2020 Quebec (excluding National Capital Region) 9 30 15 32 5 9 0 40 43 20
2020 British Columbia 41 15 37 7 0 0 0 7 55 13
2019 National Capital Region 28 23 23 15 7 2 1 23 53 427
2019 Ontario (excluding National Capital Region) 42 16 7 9 18 9 0 29 63 13
2019 Quebec (excluding National Capital Region) 8 14 48 13 16 0 0 29 23 20
2018 National Capital Region 26 29 26 10 5 2 2 16 57 383
2018 Ontario (excluding National Capital Region) 24 30 39 7 0 0 0 7 54 16
2018 Quebec (excluding National Capital Region) 20 36 40 0 4 0 0 4 56 25
2017 National Capital Region 24 28 27 12 5 1 3 17 54 325
2017 Ontario (excluding National Capital Region) 41 31 28 0 0 0 0 0 72 14
2017 Quebec (excluding National Capital Region) 40 21 10 8 10 5 5 20 69 19
2014 National Capital Region 29 29 24 11 4 2 2 15 60 462
2014 Ontario (excluding National Capital Region) 35 21 17 16 11 0 0 27 56 18
2014 Quebec (excluding National Capital Region) 33 32 13 21 0 0 0 21 66 22
2014 British Columbia 51 25 0 8 8 7 0 18 82 12
2014 New Brunswick 19 36 27 18 0 0 0 18 54 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 10 21 34 22 11 1 1 34 31 417
2020 Ontario (excluding National Capital Region) 5 0 5 59 25 0 6 90 5 19
2020 Quebec (excluding National Capital Region) 0 15 43 32 0 10 0 35 17 19
2020 British Columbia 10 15 39 29 7 0 0 36 25 13
2019 National Capital Region 13 19 30 24 12 1 1 37 32 427
2019 Ontario (excluding National Capital Region) 0 12 30 15 35 0 7 54 13 13
2019 Quebec (excluding National Capital Region) 6 12 14 41 26 0 0 67 18 20
2018 National Capital Region 11 21 31 27 9 1 1 37 32 384
2018 Ontario (excluding National Capital Region) 6 18 34 27 16 0 0 42 24 16
2018 Quebec (excluding National Capital Region) 12 15 33 24 16 0 0 40 27 25
2017 National Capital Region 13 22 32 23 8 0 2 32 35 325
2017 Ontario (excluding National Capital Region) 7 28 43 7 9 7 0 17 37 14
2017 Quebec (excluding National Capital Region) 30 5 21 16 23 0 5 41 37 19
2014 National Capital Region 11 18 37 22 9 1 2 32 30 461
2014 Ontario (excluding National Capital Region) 11 12 22 44 11 0 0 55 23 18
2014 Quebec (excluding National Capital Region) 17 4 45 17 4 12 0 25 24 22
2014 British Columbia 17 16 41 8 17 0 0 25 34 12
2014 New Brunswick 9 9 34 28 19 0 0 47 19 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 16 24 26 18 12 1 2 32 42 418
2020 Ontario (excluding National Capital Region) 5 5 34 17 26 5 7 49 12 18
2020 Quebec (excluding National Capital Region) 15 49 5 10 12 5 5 24 70 20
2020 British Columbia 17 17 44 7 7 7 0 16 36 13
2019 National Capital Region 19 22 25 19 11 2 2 32 43 427
2019 Ontario (excluding National Capital Region) 12 30 16 9 26 0 7 38 45 13
2019 Quebec (excluding National Capital Region) 4 8 26 50 12 0 0 62 12 20
2018 National Capital Region 14 28 25 21 8 2 2 30 44 381
2018 Ontario (excluding National Capital Region) 26 23 28 14 8 0 0 22 49 16
2018 Quebec (excluding National Capital Region) 12 19 28 30 12 0 0 41 31 25
2017 National Capital Region 19 24 28 14 8 2 5 24 46 324
2017 Ontario (excluding National Capital Region) 27 14 45 14 0 0 0 14 41 14
2017 Quebec (excluding National Capital Region) 44 23 12 11 10 0 0 21 67 19
2014 National Capital Region 21 26 26 16 6 2 3 23 49 462
2014 Ontario (excluding National Capital Region) 11 28 33 17 6 0 5 24 41 18
2014 Quebec (excluding National Capital Region) 38 29 9 17 4 0 4 22 69 22
2014 British Columbia 50 16 17 0 17 0 0 17 66 12
2014 New Brunswick 27 35 38 0 0 0 0 0 62 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 13 17 27 26 11 4 2 39 32 415
2020 Ontario (excluding National Capital Region) 5 11 27 10 30 16 0 48 20 19
2020 Quebec (excluding National Capital Region) 10 29 24 27 0 9 0 30 43 20
2020 British Columbia 49 7 44 0 0 0 0 0 56 13
2019 National Capital Region 22 23 21 17 12 3 2 30 48 427
2019 Ontario (excluding National Capital Region) 22 27 24 0 19 9 0 21 53 12
2019 Quebec (excluding National Capital Region) 8 15 8 21 38 10 0 65 26 20
2018 National Capital Region 17 26 26 16 9 4 2 27 45 383
2018 Ontario (excluding National Capital Region) 35 24 22 7 13 0 0 20 58 16
2018 Quebec (excluding National Capital Region) 19 35 12 17 4 8 5 24 62 25
2017 National Capital Region 21 27 25 15 6 3 3 23 51 325
2017 Ontario (excluding National Capital Region) 35 21 29 15 0 0 0 15 56 14
2017 Quebec (excluding National Capital Region) 44 22 18 5 5 5 0 11 70 19
2014 National Capital Region 13 20 26 24 9 3 4 36 36 463
2014 Ontario (excluding National Capital Region) 18 6 30 24 17 5 0 44 25 17
2014 Quebec (excluding National Capital Region) 26 40 9 21 0 4 0 22 69 22
2014 British Columbia 35 0 41 16 0 0 8 17 38 12
2014 New Brunswick 9 19 36 36 0 0 0 36 28 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 15 23 32 18 10 1 1 29 39 417
2020 Ontario (excluding National Capital Region) 15 5 34 14 32 0 0 46 20 19
2020 Quebec (excluding National Capital Region) 15 24 20 32 5 5 0 39 40 20
2020 British Columbia 41 7 29 22 0 0 0 22 48 13
2019 National Capital Region 21 24 27 16 9 3 1 26 46 428
2019 Ontario (excluding National Capital Region) 18 9 34 13 26 0 0 40 27 13
2019 Quebec (excluding National Capital Region) 8 14 27 24 16 10 0 45 25 20
2018 National Capital Region 19 28 30 15 4 3 1 20 49 384
2018 Ontario (excluding National Capital Region) 24 26 33 18 0 0 0 18 50 16
2018 Quebec (excluding National Capital Region) 16 17 30 20 12 5 0 34 34 24
2017 National Capital Region 20 23 32 14 8 3 2 22 44 323
2017 Ontario (excluding National Capital Region) 48 23 23 7 0 0 0 7 71 14
2017 Quebec (excluding National Capital Region) 35 22 28 5 10 0 0 15 57 19
2014 National Capital Region 18 28 31 11 6 3 3 18 49 463
2014 Ontario (excluding National Capital Region) 29 22 28 16 6 0 0 22 50 18
2014 Quebec (excluding National Capital Region) 29 25 33 4 4 4 0 9 57 22
2014 British Columbia 56 8 27 0 0 0 9 0 70 11
2014 New Brunswick 19 26 37 8 10 0 0 18 45 11

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 5 14 35 32 12 0 1 45 20 418
2020 Ontario (excluding National Capital Region) 9 16 43 10 22 0 0 32 25 19
2020 Quebec (excluding National Capital Region) 5 25 19 31 15 5 0 48 31 20
2020 British Columbia 17 14 39 23 7 0 0 30 31 13
2019 National Capital Region 7 17 27 30 18 1 0 48 25 428
2019 Ontario (excluding National Capital Region) 24 15 16 19 26 0 0 46 38 13
2019 Quebec (excluding National Capital Region) 14 31 6 35 14 0 0 49 45 20
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 30 14 8 5 5 2 71 14 418
2020 Ontario (excluding National Capital Region) 61 28 0 0 0 5 6 100 0 19
2020 Quebec (excluding National Capital Region) 21 30 14 15 15 5 0 54 31 20
2020 British Columbia 30 36 17 0 17 0 0 66 17 13
2019 National Capital Region 34 30 18 8 4 4 2 68 13 428
2019 Ontario (excluding National Capital Region) 66 7 9 0 18 0 0 73 18 13
2019 Quebec (excluding National Capital Region) 45 31 19 0 0 0 4 80 0 20
2018 National Capital Region 27 34 17 6 6 5 5 68 13 383
2018 Ontario (excluding National Capital Region) 13 23 19 6 31 8 0 39 40 16
2018 Quebec (excluding National Capital Region) 44 25 20 4 8 0 0 69 12 25
2017 National Capital Region 36 29 14 12 4 3 3 68 17 326
2017 Ontario (excluding National Capital Region) 21 31 7 7 35 0 0 51 41 14
2017 Quebec (excluding National Capital Region) 49 24 5 5 12 0 5 77 18 19
2014 National Capital Region 36 28 13 8 7 3 5 69 17 463
2014 Ontario (excluding National Capital Region) 33 34 6 11 11 0 5 71 23 18
2014 Quebec (excluding National Capital Region) 43 25 15 0 8 0 8 74 9 22
2014 British Columbia 25 26 17 24 0 7 0 55 26 12
2014 New Brunswick 45 38 8 9 0 0 0 83 9 11

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 58 25 7 7 3 0 0 83 10 418
2020 Ontario (excluding National Capital Region) 55 26 6 0 6 6 0 87 7 19
2020 Quebec (excluding National Capital Region) 41 29 5 15 9 0 0 71 25 20
2020 British Columbia 54 29 0 0 17 0 0 83 17 13
2019 National Capital Region 52 30 7 7 4 0 0 82 11 428
2019 Ontario (excluding National Capital Region) 65 14 15 0 6 0 0 79 6 13
2019 Quebec (excluding National Capital Region) 71 14 15 0 0 0 0 85 0 20
2018 National Capital Region 50 31 8 6 4 1 0 82 10 380
2018 Ontario (excluding National Capital Region) 19 24 18 12 20 8 0 46 34 16
2018 Quebec (excluding National Capital Region) 46 33 9 8 4 0 0 79 12 25
2017 National Capital Region 55 25 8 9 2 0 1 80 11 326
2017 Ontario (excluding National Capital Region) 36 7 7 7 34 0 9 47 45 14
2017 Quebec (excluding National Capital Region) 60 30 0 10 0 0 0 90 10 19
2014 National Capital Region 52 27 8 6 6 0 0 80 12 462
2014 Ontario (excluding National Capital Region) 44 28 0 12 11 5 0 76 24 18
2014 Quebec (excluding National Capital Region) 59 33 0 0 8 0 0 92 8 22
2014 British Columbia 26 58 8 7 0 0 0 84 7 12
2014 New Brunswick 71 19 9 0 0 0 0 91 0 11

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 60 29 6 2 2 0 0 90 4 417
2020 Ontario (excluding National Capital Region) 94 6 0 0 0 0 0 100 0 19
2020 Quebec (excluding National Capital Region) 46 34 5 5 10 0 0 80 15 20
2020 British Columbia 68 7 0 7 17 0 0 75 25 13
2019 National Capital Region 55 32 7 4 2 0 0 87 6 427
2019 Ontario (excluding National Capital Region) 58 12 18 6 6 0 0 71 12 13
2019 Quebec (excluding National Capital Region) 74 26 0 0 0 0 0 100 0 20
2018 National Capital Region 53 35 5 4 2 0 0 89 6 383
2018 Ontario (excluding National Capital Region) 33 17 15 0 35 0 0 50 35 15
2018 Quebec (excluding National Capital Region) 50 29 10 4 8 0 0 79 12 25
2017 National Capital Region 54 35 6 3 2 0 0 88 6 326
2017 Ontario (excluding National Capital Region) 36 22 14 0 28 0 0 59 28 14
2017 Quebec (excluding National Capital Region) 58 30 6 5 0 0 0 88 5 19
2014 National Capital Region 52 34 7 5 2 0 0 85 8 461
2014 Ontario (excluding National Capital Region) 49 34 11 0 6 0 0 84 6 18
2014 Quebec (excluding National Capital Region) 67 20 8 0 5 0 0 87 5 22
2014 British Columbia 35 49 8 8 0 0 0 83 8 12
2014 New Brunswick 45 46 9 0 0 0 0 91 0 11

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 54 34 6 4 2 0 0 88 6 417
2020 Ontario (excluding National Capital Region) 60 34 0 0 0 0 6 100 0 19
2020 Quebec (excluding National Capital Region) 50 41 0 5 5 0 0 90 10 20
2020 British Columbia 59 24 0 7 10 0 0 83 17 13
2019 National Capital Region 49 34 11 3 2 0 0 84 5 427
2019 Ontario (excluding National Capital Region) 65 21 14 0 0 0 0 86 0 13
2019 Quebec (excluding National Capital Region) 59 41 0 0 0 0 0 100 0 19
2018 National Capital Region 48 35 10 4 2 1 0 85 6 383
2018 Ontario (excluding National Capital Region) 24 17 31 0 22 6 0 44 23 16
2018 Quebec (excluding National Capital Region) 47 37 9 0 8 0 0 83 8 25

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 59 23 6 2 4 5 1 87 6 417
2020 Ontario (excluding National Capital Region) 62 0 16 11 0 5 5 70 13 19
2020 Quebec (excluding National Capital Region) 35 39 15 5 0 0 6 79 5 20
2020 British Columbia 61 22 0 0 10 7 0 90 10 13
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 64 23 7 2 2 1 1 89 4 417
2020 Ontario (excluding National Capital Region) 70 21 0 5 0 0 4 95 5 19
2020 Quebec (excluding National Capital Region) 54 26 10 0 10 0 0 80 10 20
2020 British Columbia 78 15 0 0 0 0 7 100 0 13
2019 National Capital Region 57 24 11 4 2 1 2 83 6 425
2019 Ontario (excluding National Capital Region) 62 24 9 6 0 0 0 85 6 13
2019 Quebec (excluding National Capital Region) 48 31 14 0 0 6 0 85 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 55 27 9 4 5 0 0 82 9 417
2020 Ontario (excluding National Capital Region) 57 13 16 5 0 5 4 77 6 19
2020 Quebec (excluding National Capital Region) 61 19 5 15 0 0 0 80 15 20
2020 British Columbia 61 31 0 0 0 0 7 100 0 13
2019 National Capital Region 43 31 15 6 4 0 1 74 11 428
2019 Ontario (excluding National Capital Region) 56 9 15 0 12 0 9 71 13 13
2019 Quebec (excluding National Capital Region) 51 20 28 0 0 0 0 72 0 20
2018 National Capital Region 46 34 8 8 3 1 1 81 11 380
2018 Ontario (excluding National Capital Region) 42 28 5 0 18 8 0 76 19 16
2018 Quebec (excluding National Capital Region) 30 40 18 8 4 0 0 70 12 25
2017 National Capital Region 45 31 12 7 3 1 1 77 10 326
2017 Ontario (excluding National Capital Region) 29 34 16 7 14 0 0 63 21 14
2017 Quebec (excluding National Capital Region) 36 28 16 10 5 0 5 67 16 19
2014 National Capital Region 44 36 8 5 6 1 1 81 11 463
2014 Ontario (excluding National Capital Region) 34 37 6 12 11 0 0 70 23 17
2014 Quebec (excluding National Capital Region) 46 28 13 4 8 0 0 75 12 22
2014 British Columbia 33 35 16 7 8 0 0 68 16 12
2014 New Brunswick 56 18 0 27 0 0 0 73 27 11

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 56 22 10 4 5 1 1 80 10 415
2020 Ontario (excluding National Capital Region) 52 33 0 6 0 5 4 93 7 19
2020 Quebec (excluding National Capital Region) 56 24 5 5 5 5 0 84 10 20
2020 British Columbia 76 17 0 0 0 0 7 100 0 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 55 28 9 5 4 0 0 83 8 418
2020 Ontario (excluding National Capital Region) 64 28 0 5 0 0 4 95 5 19
2020 Quebec (excluding National Capital Region) 45 35 10 5 5 0 0 80 10 20
2020 British Columbia 76 17 0 0 0 0 7 100 0 13
2019 National Capital Region 49 27 12 5 5 1 1 77 10 424
2019 Ontario (excluding National Capital Region) 62 21 9 0 0 0 9 90 0 13
2019 Quebec (excluding National Capital Region) 52 25 17 0 0 6 0 82 0 20
2018 National Capital Region 50 29 13 6 1 1 0 79 8 378
2018 Ontario (excluding National Capital Region) 51 19 10 14 6 0 0 70 20 16
2018 Quebec (excluding National Capital Region) 38 49 4 4 4 0 0 87 8 25
2017 National Capital Region 46 33 10 8 3 0 0 80 10 326
2017 Ontario (excluding National Capital Region) 39 39 15 0 0 8 0 84 0 13
2017 Quebec (excluding National Capital Region) 43 25 0 17 5 5 5 76 24 19
2014 National Capital Region 50 30 9 6 4 1 0 80 11 463
2014 Ontario (excluding National Capital Region) 38 33 6 12 11 0 0 71 23 18
2014 Quebec (excluding National Capital Region) 42 24 21 5 8 0 0 66 13 22
2014 British Columbia 42 26 8 15 8 0 0 68 23 12
2014 New Brunswick 46 45 9 0 0 0 0 91 0 11

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 48 52 418
2020 Ontario (excluding National Capital Region) 53 47 19
2020 Quebec (excluding National Capital Region) 26 74 20
2020 British Columbia 45 55 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 62 19 5 2 2 5 5 90 5 418
2020 Ontario (excluding National Capital Region) 81 6 0 0 0 0 13 100 0 19
2020 Quebec (excluding National Capital Region) 54 21 9 5 5 5 0 79 11 20
2020 British Columbia 83 7 10 0 0 0 0 90 0 13

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 60 24 8 4 4 0 0 83 8 418
2020 Ontario (excluding National Capital Region) 84 11 0 5 0 0 0 95 5 19
2020 Quebec (excluding National Capital Region) 61 24 5 5 5 0 0 85 10 20
2020 British Columbia 61 17 22 0 0 0 0 78 0 13
2019 National Capital Region 52 26 10 5 6 0 0 79 11 428
2019 Ontario (excluding National Capital Region) 71 9 9 0 12 0 0 79 12 13
2019 Quebec (excluding National Capital Region) 68 18 14 0 0 0 0 86 0 20
2018 National Capital Region 53 27 9 5 5 1 0 81 10 378
2018 Ontario (excluding National Capital Region) 53 17 5 0 25 0 0 70 25 16
2018 Quebec (excluding National Capital Region) 42 24 22 4 8 0 0 66 12 25
2017 National Capital Region 55 24 10 7 3 1 0 81 10 324
2017 Ontario (excluding National Capital Region) 38 14 28 7 7 7 0 56 15 14
2017 Quebec (excluding National Capital Region) 53 36 0 5 5 0 0 90 10 19
2014 National Capital Region 56 28 7 4 4 1 0 85 8 463
2014 Ontario (excluding National Capital Region) 42 40 6 0 11 0 0 83 11 18
2014 Quebec (excluding National Capital Region) 54 20 17 5 0 0 4 77 5 22
2014 British Columbia 33 26 25 0 16 0 0 59 16 12
2014 New Brunswick 65 35 0 0 0 0 0 100 0 11
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 35 34 13 8 6 4 0 71 15 418
2020 Ontario (excluding National Capital Region) 61 23 0 5 0 11 0 95 5 19
2020 Quebec (excluding National Capital Region) 21 35 24 5 10 5 0 59 16 20
2020 British Columbia 44 14 7 0 34 0 0 59 34 13
2019 National Capital Region 25 29 16 14 10 5 0 57 26 423
2019 Ontario (excluding National Capital Region) 44 32 7 0 18 0 0 75 18 13
2019 Quebec (excluding National Capital Region) 52 20 13 10 5 0 0 73 14 20
2018 National Capital Region 25 36 20 9 4 6 0 65 13 383
2018 Ontario (excluding National Capital Region) 26 12 36 0 25 0 0 39 25 16
2018 Quebec (excluding National Capital Region) 31 39 8 13 4 5 0 74 18 25
2017 National Capital Region 28 39 13 9 5 5 0 71 15 326
2017 Ontario (excluding National Capital Region) 15 29 21 7 21 7 0 48 30 14
2017 Quebec (excluding National Capital Region) 15 23 28 18 5 10 0 43 26 19
2014 National Capital Region 31 34 16 7 5 6 0 70 13 463
2014 Ontario (excluding National Capital Region) 22 33 6 6 23 11 0 61 32 18
2014 Quebec (excluding National Capital Region) 30 37 8 5 5 16 0 80 11 22
2014 British Columbia 17 25 25 17 8 7 0 45 28 12
2014 New Brunswick 38 26 27 9 0 0 0 64 9 11

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 33 33 13 12 8 1 0 66 21 418
2020 Ontario (excluding National Capital Region) 78 11 0 5 0 6 0 95 5 19
2020 Quebec (excluding National Capital Region) 16 50 10 15 5 5 0 69 21 20
2020 British Columbia 37 22 15 0 27 0 0 59 27 13
2019 National Capital Region 22 28 18 15 14 2 0 51 30 424
2019 Ontario (excluding National Capital Region) 35 41 0 7 18 0 0 75 25 13
2019 Quebec (excluding National Capital Region) 36 22 13 20 8 0 0 58 29 20
2018 National Capital Region 22 36 20 14 5 3 0 59 20 381
2018 Ontario (excluding National Capital Region) 12 27 30 6 25 0 0 39 31 16
2018 Quebec (excluding National Capital Region) 17 54 9 16 4 0 0 71 20 24
2017 National Capital Region 21 37 17 14 9 3 0 60 23 326
2017 Ontario (excluding National Capital Region) 15 21 16 14 28 7 0 39 44 14
2017 Quebec (excluding National Capital Region) 18 19 15 33 10 0 5 39 45 19
2014 National Capital Region 28 33 18 12 6 3 0 63 18 463
2014 Ontario (excluding National Capital Region) 11 44 6 17 17 5 0 58 36 18
2014 Quebec (excluding National Capital Region) 16 47 16 5 12 4 0 66 18 22
2014 British Columbia 17 25 16 16 26 0 0 41 42 12
2014 New Brunswick 38 18 8 27 9 0 0 56 36 11

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 27 34 17 11 10 2 0 62 21 417
2020 Ontario (excluding National Capital Region) 55 18 6 5 5 11 0 82 11 19
2020 Quebec (excluding National Capital Region) 5 45 26 0 20 5 0 52 21 20
2020 British Columbia 30 14 22 7 27 0 0 44 34 13
2019 National Capital Region 17 28 20 19 13 3 0 46 33 421
2019 Ontario (excluding National Capital Region) 26 13 18 25 18 0 0 40 43 13
2019 Quebec (excluding National Capital Region) 26 6 33 20 4 10 0 36 27 19
2018 National Capital Region 16 31 24 17 7 5 0 50 25 380
2018 Ontario (excluding National Capital Region) 7 31 37 8 18 0 0 37 25 16
2018 Quebec (excluding National Capital Region) 20 30 34 12 4 0 0 50 16 25
2017 National Capital Region 14 27 25 17 12 5 0 44 30 326
2017 Ontario (excluding National Capital Region) 15 21 14 29 14 7 0 39 47 14
2017 Quebec (excluding National Capital Region) 23 8 16 38 16 0 0 31 54 19
2014 National Capital Region 18 33 22 14 8 4 0 54 23 463
2014 Ontario (excluding National Capital Region) 6 22 28 11 11 22 0 35 29 18
2014 Quebec (excluding National Capital Region) 8 43 24 8 12 4 0 54 22 22
2014 British Columbia 17 25 9 23 26 0 0 41 50 12
2014 New Brunswick 30 18 26 27 0 0 0 48 27 11

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 24 37 14 15 9 1 0 62 24 416
2020 Ontario (excluding National Capital Region) 52 20 6 0 10 11 0 82 11 19
2020 Quebec (excluding National Capital Region) 26 35 14 5 15 5 0 64 21 20
2020 British Columbia 29 22 7 24 17 0 0 51 42 13
2019 National Capital Region 17 25 21 22 14 2 0 42 36 423
2019 Ontario (excluding National Capital Region) 35 29 9 9 18 0 0 65 27 13
2019 Quebec (excluding National Capital Region) 30 15 30 14 4 6 0 49 20 20
2018 National Capital Region 16 33 23 17 7 3 0 51 25 382
2018 Ontario (excluding National Capital Region) 19 20 18 25 18 0 0 39 43 16
2018 Quebec (excluding National Capital Region) 25 35 24 12 4 0 0 60 16 24
2017 National Capital Region 15 36 21 13 11 4 0 53 25 325
2017 Ontario (excluding National Capital Region) 15 28 14 21 14 9 0 47 38 14
2017 Quebec (excluding National Capital Region) 28 9 5 48 5 5 0 39 56 19
2014 National Capital Region 22 33 16 18 10 3 0 56 28 463
2014 Ontario (excluding National Capital Region) 16 50 6 17 11 0 0 65 29 18
2014 Quebec (excluding National Capital Region) 13 36 21 13 12 0 4 51 27 22
2014 British Columbia 17 8 16 34 17 7 0 27 55 12
2014 New Brunswick 10 46 26 19 0 0 0 56 19 11

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 48 27 15 7 2 0 0 75 9 418
2020 Ontario (excluding National Capital Region) 83 6 5 0 0 6 0 95 0 19
2020 Quebec (excluding National Capital Region) 59 21 0 15 0 5 0 85 15 20
2020 British Columbia 44 7 30 10 10 0 0 51 19 13
2019 National Capital Region 40 24 20 10 4 2 0 65 14 428
2019 Ontario (excluding National Capital Region) 56 18 12 6 0 9 0 81 6 13
2019 Quebec (excluding National Capital Region) 47 17 8 14 13 0 0 64 27 20
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 26 43 14 12 5 0 0 70 16 417
2020 Ontario (excluding National Capital Region) 43 47 10 0 0 0 0 90 0 19
2020 Quebec (excluding National Capital Region) 24 41 10 14 10 0 0 65 24 20
2020 British Columbia 22 37 15 0 27 0 0 59 27 13
2019 National Capital Region 19 41 17 14 8 0 0 60 22 424
2019 Ontario (excluding National Capital Region) 35 22 14 16 12 0 0 58 28 13
2019 Quebec (excluding National Capital Region) 16 32 24 23 4 0 0 48 27 20
2018 National Capital Region 21 43 16 15 3 1 0 65 19 384
2018 Ontario (excluding National Capital Region) 25 49 20 0 6 0 0 74 6 16
2018 Quebec (excluding National Capital Region) 31 32 21 12 4 0 0 63 16 25
2017 National Capital Region 24 41 17 9 7 1 0 66 16 325
2017 Ontario (excluding National Capital Region) 15 50 28 0 7 0 0 65 7 14
2017 Quebec (excluding National Capital Region) 15 32 17 26 10 0 0 47 37 19
2014 National Capital Region 34 44 13 6 2 1 0 79 8 462
2014 Ontario (excluding National Capital Region) 26 51 6 12 6 0 0 77 17 18
2014 Quebec (excluding National Capital Region) 13 38 24 17 5 4 0 53 22 22
2014 British Columbia 17 40 27 0 16 0 0 57 16 12
2014 New Brunswick 28 37 0 35 0 0 0 65 35 11

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 17 35 22 15 9 2 0 53 24 414
2020 Ontario (excluding National Capital Region) 41 26 6 5 10 11 0 76 17 19
2020 Quebec (excluding National Capital Region) 16 36 19 20 5 5 0 54 26 20
2020 British Columbia 7 15 29 22 27 0 0 22 49 13
2019 National Capital Region 10 24 21 25 17 2 0 36 43 424
2019 Ontario (excluding National Capital Region) 17 16 34 7 27 0 0 33 34 13
2019 Quebec (excluding National Capital Region) 11 22 32 19 10 6 0 35 31 20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 44 35 9 5 4 2 1 81 9 417
2020 Ontario (excluding National Capital Region) 56 16 5 10 0 6 6 83 12 19
2020 Quebec (excluding National Capital Region) 33 42 10 10 5 0 0 75 15 20
2020 British Columbia 37 37 7 0 19 0 0 74 19 13
2019 National Capital Region 36 34 14 8 5 2 1 72 13 426
2019 Ontario (excluding National Capital Region) 25 22 30 0 6 17 0 56 7 13
2019 Quebec (excluding National Capital Region) 40 26 8 9 0 16 0 79 11 20
2018 National Capital Region 35 35 15 8 2 5 0 74 11 383
2018 Ontario (excluding National Capital Region) 39 34 14 14 0 0 0 73 14 16
2018 Quebec (excluding National Capital Region) 27 28 20 17 8 0 0 55 25 25
2017 National Capital Region 38 40 8 6 4 2 1 81 10 325
2017 Ontario (excluding National Capital Region) 31 41 7 7 14 0 0 72 21 14
2017 Quebec (excluding National Capital Region) 43 10 0 25 17 5 0 56 44 19
2014 National Capital Region 48 32 8 6 2 2 1 83 8 462
2014 Ontario (excluding National Capital Region) 33 45 0 11 0 6 5 87 13 18
2014 Quebec (excluding National Capital Region) 25 60 7 4 0 4 0 88 4 22
2014 British Columbia 34 49 8 0 9 0 0 83 9 12
2014 New Brunswick 61 20 9 9 0 0 0 81 9 11

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 40 34 16 6 3 1 0 75 9 418
2020 Ontario (excluding National Capital Region) 66 5 16 0 0 6 6 82 0 19
2020 Quebec (excluding National Capital Region) 24 51 20 0 5 0 0 75 5 20
2020 British Columbia 29 51 10 0 10 0 0 81 10 13
2019 National Capital Region 27 33 23 9 6 2 0 61 16 428
2019 Ontario (excluding National Capital Region) 26 36 16 10 12 0 0 62 22 12
2019 Quebec (excluding National Capital Region) 32 35 27 0 0 6 0 71 0 20
2018 National Capital Region 28 41 19 7 3 3 0 71 10 385
2018 Ontario (excluding National Capital Region) 26 48 8 6 12 0 0 75 18 16
2018 Quebec (excluding National Capital Region) 25 24 21 21 9 0 0 49 30 24

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 21 27 14 15 10 10 3 55 29 417
2020 Ontario (excluding National Capital Region) 60 5 5 0 0 23 7 93 0 18
2020 Quebec (excluding National Capital Region) 19 37 15 10 15 5 0 59 26 20
2020 British Columbia 22 29 7 7 17 17 0 62 29 13
2019 National Capital Region 18 19 23 11 12 14 3 45 27 427
2019 Ontario (excluding National Capital Region) 34 9 22 0 27 9 0 47 29 13
2019 Quebec (excluding National Capital Region) 38 16 17 13 6 6 4 60 21 20
2018 National Capital Region 20 19 23 11 9 14 4 47 24 384
2018 Ontario (excluding National Capital Region) 26 18 24 6 26 0 0 44 31 16
2018 Quebec (excluding National Capital Region) 16 30 8 13 16 12 4 55 35 25
2017 National Capital Region 17 25 18 10 12 13 5 51 27 326
2017 Ontario (excluding National Capital Region) 15 21 7 14 34 9 0 40 53 14
2017 Quebec (excluding National Capital Region) 0 18 10 37 12 24 0 24 63 19
2014 National Capital Region 20 20 21 14 12 11 3 46 29 463
2014 Ontario (excluding National Capital Region) 22 11 16 6 35 6 5 36 45 18
2014 Quebec (excluding National Capital Region) 4 33 4 9 8 24 17 63 29 22
2014 British Columbia 16 26 18 7 17 7 8 49 29 12
2014 New Brunswick 18 26 18 19 9 10 0 50 31 11

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 28 34 17 10 8 3 0 64 19 414
2020 Ontario (excluding National Capital Region) 48 18 6 0 16 11 0 75 18 19
2020 Quebec (excluding National Capital Region) 30 31 10 10 15 5 0 64 26 20
2020 British Columbia 7 37 15 14 27 0 0 44 41 13
2019 National Capital Region 21 32 20 13 10 3 1 55 24 427
2019 Ontario (excluding National Capital Region) 26 20 18 9 18 9 0 51 29 13
2019 Quebec (excluding National Capital Region) 38 16 30 15 0 0 0 54 15 20
2018 National Capital Region 20 36 22 11 6 5 0 59 18 384
2018 Ontario (excluding National Capital Region) 12 20 16 18 25 0 8 35 47 16
2018 Quebec (excluding National Capital Region) 24 38 17 9 13 0 0 62 22 25
2017 National Capital Region 31 36 16 9 5 4 0 70 14 324
2017 Ontario (excluding National Capital Region) 9 21 28 27 7 9 0 32 37 14
2017 Quebec (excluding National Capital Region) 35 24 0 26 10 5 0 62 38 19
2014 National Capital Region 26 37 18 10 6 3 0 65 17 463
2014 Ontario (excluding National Capital Region) 29 32 6 6 11 16 0 73 20 18
2014 Quebec (excluding National Capital Region) 8 47 29 8 4 4 0 58 13 22
2014 British Columbia 8 26 25 24 8 8 0 38 35 12
2014 New Brunswick 45 46 9 0 0 0 0 91 0 11

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 22 28 14 14 15 4 3 54 31 418
2020 Ontario (excluding National Capital Region) 46 5 11 5 17 11 4 60 26 19
2020 Quebec (excluding National Capital Region) 24 37 15 5 14 5 0 64 20 20
2020 British Columbia 15 22 22 7 34 0 0 37 41 13
2019 National Capital Region 16 24 20 16 17 3 3 43 36 426
2019 Ontario (excluding National Capital Region) 33 16 0 7 36 9 0 53 47 13
2019 Quebec (excluding National Capital Region) 22 8 11 34 15 6 4 33 55 20
2018 National Capital Region 17 26 23 15 13 4 3 45 30 384
2018 Ontario (excluding National Capital Region) 7 12 26 13 34 0 8 20 52 15
2018 Quebec (excluding National Capital Region) 8 39 15 27 8 0 4 49 36 25
2017 National Capital Region 18 25 16 15 16 4 6 48 34 325
2017 Ontario (excluding National Capital Region) 9 0 7 34 42 9 0 9 83 14
2017 Quebec (excluding National Capital Region) 5 19 0 46 22 0 8 26 74 19
2014 National Capital Region 14 20 16 20 22 4 5 37 46 463
2014 Ontario (excluding National Capital Region) 11 27 11 17 17 6 11 46 40 18
2014 Quebec (excluding National Capital Region) 8 25 5 17 12 18 16 49 44 22
2014 British Columbia 8 8 8 25 41 0 8 18 73 12
2014 New Brunswick 0 36 27 29 8 0 0 36 37 11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 53 22 13 6 4 0 2 77 10 416
2020 Ontario (excluding National Capital Region) 55 16 10 4 5 5 5 79 10 19
2020 Quebec (excluding National Capital Region) 46 29 5 5 10 5 0 79 16 20
2020 British Columbia 44 24 24 0 7 0 0 69 7 13
2019 National Capital Region 57 20 12 4 4 1 3 79 8 428
2019 Ontario (excluding National Capital Region) 47 6 24 0 6 9 9 64 7 13
2019 Quebec (excluding National Capital Region) 78 14 0 0 4 0 4 96 4 20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 57 24 9 4 4 0 2 82 8 416
2020 Ontario (excluding National Capital Region) 59 20 10 0 6 0 5 83 7 19
2020 Quebec (excluding National Capital Region) 31 35 14 10 10 0 0 66 19 20
2020 British Columbia 44 29 7 0 19 0 0 73 19 13
2019 National Capital Region 54 20 14 5 2 2 3 78 8 428
2019 Ontario (excluding National Capital Region) 40 22 6 15 0 9 9 75 18 13
2019 Quebec (excluding National Capital Region) 71 8 10 0 0 6 4 89 0 20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 73 9 5 5 2 3 4 87 8 417
2020 Ontario (excluding National Capital Region) 65 6 0 0 6 13 10 92 8 19
2020 Quebec (excluding National Capital Region) 85 5 5 5 0 0 0 90 5 20
2020 British Columbia 76 7 0 10 0 7 0 90 10 13
2019 National Capital Region 74 7 6 3 4 2 3 86 7 425
2019 Ontario (excluding National Capital Region) 50 0 0 0 6 36 9 89 11 13
2019 Quebec (excluding National Capital Region) 82 4 6 0 5 0 4 89 5 20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 76 9 4 2 2 0 7 91 4 414
2020 Ontario (excluding National Capital Region) 78 16 0 0 0 0 5 100 0 19
2020 Quebec (excluding National Capital Region) 75 5 10 0 0 5 5 89 0 20
2020 British Columbia 47 29 7 0 10 7 0 82 10 13
2019 National Capital Region 77 6 4 1 2 2 7 92 3 421
2019 Ontario (excluding National Capital Region) 65 6 0 0 6 9 14 92 8 13
2019 Quebec (excluding National Capital Region) 92 5 0 0 0 0 4 100 0 20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 30 39 15 8 3 4 0 72 12 417
2020 Ontario (excluding National Capital Region) 68 21 5 0 0 6 0 95 0 19
2020 Quebec (excluding National Capital Region) 19 51 20 9 0 0 0 71 9 20
2020 British Columbia 29 37 25 10 0 0 0 66 10 13
2019 National Capital Region 24 40 21 6 6 2 0 66 12 428
2019 Ontario (excluding National Capital Region) 18 29 24 12 0 17 0 57 14 13
2019 Quebec (excluding National Capital Region) 30 49 21 0 0 0 0 79 0 20
2018 National Capital Region 28 39 18 9 2 4 0 69 12 385
2018 Ontario (excluding National Capital Region) 29 25 25 15 7 0 0 54 21 15
2018 Quebec (excluding National Capital Region) 23 35 17 8 8 9 0 63 18 25
2017 National Capital Region 26 37 21 7 5 3 1 65 13 325
2017 Ontario (excluding National Capital Region) 15 34 14 23 14 0 0 50 37 14
2017 Quebec (excluding National Capital Region) 24 21 30 20 0 5 0 47 21 19

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 41 36 12 6 3 1 0 78 10 413
2020 Ontario (excluding National Capital Region) 73 16 0 5 0 6 0 95 5 19
2020 Quebec (excluding National Capital Region) 52 32 5 5 5 0 0 85 10 19
2020 British Columbia 30 36 17 7 10 0 0 66 17 13
2019 National Capital Region 34 38 14 8 4 2 0 74 12 427
2019 Ontario (excluding National Capital Region) 56 9 0 0 18 17 0 79 21 13
2019 Quebec (excluding National Capital Region) 63 20 17 0 0 0 0 83 0 20
2018 National Capital Region 43 40 10 4 1 3 0 85 5 378
2018 Ontario (excluding National Capital Region) 35 37 8 6 14 0 0 72 20 16
2018 Quebec (excluding National Capital Region) 50 32 10 0 4 4 0 86 4 25
2017 National Capital Region 45 39 8 5 2 1 0 85 7 326
2017 Ontario (excluding National Capital Region) 29 21 29 20 0 0 0 50 20 14
2017 Quebec (excluding National Capital Region) 29 55 5 6 5 0 0 83 12 19
2014 National Capital Region 44 39 9 3 2 3 0 86 5 463
2014 Ontario (excluding National Capital Region) 42 29 12 12 6 0 0 71 17 18
2014 Quebec (excluding National Capital Region) 39 53 0 0 4 4 0 96 4 22
2014 British Columbia 35 32 16 8 8 0 0 67 17 12
2014 New Brunswick 81 9 9 0 0 0 0 91 0 11

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 41 35 13 3 3 5 0 80 6 415
2020 Ontario (excluding National Capital Region) 71 5 11 0 0 13 0 87 0 19
2020 Quebec (excluding National Capital Region) 47 19 24 5 0 5 0 70 5 20
2020 British Columbia 44 24 15 7 10 0 0 68 17 13
2019 National Capital Region 37 33 18 4 4 4 0 73 8 427
2019 Ontario (excluding National Capital Region) 59 0 27 0 6 9 0 64 6 13
2019 Quebec (excluding National Capital Region) 43 35 8 11 0 0 5 81 11 20
2018 National Capital Region 42 38 11 4 1 4 0 83 5 378
2018 Ontario (excluding National Capital Region) 35 37 8 14 6 0 0 72 20 16
2018 Quebec (excluding National Capital Region) 39 35 9 9 4 4 0 77 14 25
2017 National Capital Region 44 39 9 3 1 3 0 86 4 325
2017 Ontario (excluding National Capital Region) 36 21 27 0 0 16 0 68 0 14
2017 Quebec (excluding National Capital Region) 26 40 17 5 0 13 0 75 5 19
2014 National Capital Region 42 34 12 2 2 8 0 83 4 463
2014 Ontario (excluding National Capital Region) 39 39 17 0 0 5 0 82 0 18
2014 Quebec (excluding National Capital Region) 40 43 8 0 0 9 0 91 0 21
2014 British Columbia 34 50 0 8 8 0 0 83 17 12
2014 New Brunswick 73 0 9 0 0 17 0 89 0 11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 43 32 13 5 3 4 0 79 8 415
2020 Ontario (excluding National Capital Region) 66 5 6 5 0 17 0 86 6 19
2020 Quebec (excluding National Capital Region) 46 5 39 5 0 5 0 54 5 20
2020 British Columbia 29 30 15 0 10 17 0 71 11 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 50 30 8 6 3 3 0 82 9 414
2020 Ontario (excluding National Capital Region) 72 0 6 11 0 10 0 80 13 19
2020 Quebec (excluding National Capital Region) 56 19 15 10 0 0 0 75 10 20
2020 British Columbia 46 32 0 7 0 7 7 92 8 13

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 52 30 10 5 3 0 0 82 8 416
2020 Ontario (excluding National Capital Region) 84 10 0 0 0 0 6 100 0 19
2020 Quebec (excluding National Capital Region) 56 39 0 0 5 0 0 95 5 20
2020 British Columbia 51 41 0 7 0 0 0 93 7 13
2019 National Capital Region 46 35 10 3 6 0 0 81 9 426
2019 Ontario (excluding National Capital Region) 74 0 9 12 6 0 0 74 18 13
2019 Quebec (excluding National Capital Region) 48 42 10 0 0 0 0 90 0 20
2018 National Capital Region 49 36 10 3 2 0 0 85 5 379
2018 Ontario (excluding National Capital Region) 38 28 14 6 14 0 0 66 20 16
2018 Quebec (excluding National Capital Region) 51 28 13 4 4 0 0 79 8 25
2017 National Capital Region 48 37 8 4 2 0 0 85 6 326
2017 Ontario (excluding National Capital Region) 52 21 13 7 7 0 0 73 14 14
2017 Quebec (excluding National Capital Region) 43 35 5 17 0 0 0 79 17 19
2014 National Capital Region 50 36 9 3 2 0 0 86 5 463
2014 Ontario (excluding National Capital Region) 60 23 12 0 6 0 0 83 6 18
2014 Quebec (excluding National Capital Region) 58 34 0 4 5 0 0 92 8 22
2014 British Columbia 34 50 7 0 8 0 0 84 8 12
2014 New Brunswick 81 19 0 0 0 0 0 100 0 11

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 31 15 9 8 0 0 67 17 415
2020 Ontario (excluding National Capital Region) 66 18 6 10 0 0 0 84 10 19
2020 Quebec (excluding National Capital Region) 27 53 10 5 5 0 0 80 10 19
2020 British Columbia 22 36 15 7 19 0 0 59 27 13
2019 National Capital Region 28 28 17 14 11 2 0 58 25 428
2019 Ontario (excluding National Capital Region) 49 25 9 0 18 0 0 74 18 13
2019 Quebec (excluding National Capital Region) 36 22 23 14 5 0 0 58 19 20
2018 National Capital Region 31 34 20 9 6 1 0 65 15 379
2018 Ontario (excluding National Capital Region) 12 37 26 8 18 0 0 49 25 16
2018 Quebec (excluding National Capital Region) 31 31 21 9 4 4 0 65 14 25
2017 National Capital Region 23 36 20 11 9 1 0 60 20 325
2017 Ontario (excluding National Capital Region) 22 21 20 14 14 9 0 47 31 14
2017 Quebec (excluding National Capital Region) 24 18 25 15 18 0 0 42 33 19
2014 National Capital Region 23 36 19 11 8 2 1 61 20 463
2014 Ontario (excluding National Capital Region) 33 22 11 23 11 0 0 55 35 18
2014 Quebec (excluding National Capital Region) 29 29 21 13 8 0 0 58 21 22
2014 British Columbia 25 16 34 16 8 0 0 41 25 12
2014 New Brunswick 56 19 16 9 0 0 0 74 9 11

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 33 14 10 6 0 0 69 16 414
2020 Ontario (excluding National Capital Region) 66 24 0 10 0 0 0 90 10 19
2020 Quebec (excluding National Capital Region) 27 49 5 9 9 0 0 76 19 20
2020 British Columbia 37 14 22 17 10 0 0 51 27 13
2019 National Capital Region 30 30 16 12 10 1 0 61 23 425
2019 Ontario (excluding National Capital Region) 49 24 9 0 18 0 0 73 18 13
2019 Quebec (excluding National Capital Region) 32 30 19 14 5 0 0 62 19 20
2018 National Capital Region 30 37 16 12 4 0 0 68 16 379
2018 Ontario (excluding National Capital Region) 12 39 24 8 18 0 0 51 25 16
2018 Quebec (excluding National Capital Region) 35 28 17 13 4 4 0 65 17 25
2017 National Capital Region 24 39 18 13 5 0 1 64 18 326
2017 Ontario (excluding National Capital Region) 22 36 21 7 14 0 0 58 21 14
2017 Quebec (excluding National Capital Region) 10 37 31 11 12 0 0 47 23 19
2014 National Capital Region 27 38 16 13 5 1 0 66 18 463
2014 Ontario (excluding National Capital Region) 27 39 11 12 11 0 0 65 23 18
2014 Quebec (excluding National Capital Region) 25 46 13 8 8 0 0 71 17 22
2014 British Columbia 25 34 33 0 8 0 0 59 8 12
2014 New Brunswick 56 28 16 0 0 0 0 84 0 11

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 34 24 17 12 10 3 0 60 23 418
2020 Ontario (excluding National Capital Region) 44 5 35 10 0 6 0 52 11 19
2020 Quebec (excluding National Capital Region) 21 5 51 5 14 5 0 27 20 20
2020 British Columbia 29 15 15 7 27 7 0 47 36 13
2019 National Capital Region 26 23 21 12 13 5 1 52 27 428
2019 Ontario (excluding National Capital Region) 40 33 15 0 12 0 0 73 12 13
2019 Quebec (excluding National Capital Region) 30 4 29 37 0 0 0 34 37 20
2018 National Capital Region 29 24 20 12 9 5 0 56 22 378
2018 Ontario (excluding National Capital Region) 26 6 25 13 24 6 0 34 39 16
2018 Quebec (excluding National Capital Region) 20 27 20 30 4 0 0 47 33 25
2017 National Capital Region 24 30 14 19 8 5 1 57 28 326
2017 Ontario (excluding National Capital Region) 22 14 23 14 27 0 0 36 41 14
2017 Quebec (excluding National Capital Region) 26 8 10 16 32 0 8 37 52 19
2014 National Capital Region 24 27 19 12 12 6 1 55 25 463
2014 Ontario (excluding National Capital Region) 28 16 16 17 11 6 5 49 32 18
2014 Quebec (excluding National Capital Region) 29 30 25 0 8 8 0 64 9 22
2014 British Columbia 25 16 34 16 8 0 0 41 25 12
2014 New Brunswick 46 19 17 8 0 9 0 72 9 11
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 National Capital Region 39 28 34 418
2020 Ontario (excluding National Capital Region) 34 39 28 19
2020 Quebec (excluding National Capital Region) 29 31 40 20
2020 British Columbia 24 22 54 13
2019 National Capital Region 43 23 34 429
2019 Ontario (excluding National Capital Region) 20 25 55 13
2019 Quebec (excluding National Capital Region) 42 22 35 20
2018 National Capital Region 38 28 35 384
2018 Ontario (excluding National Capital Region) 50 14 36 16
2018 Quebec (excluding National Capital Region) 45 23 31 25
2017 National Capital Region 42 29 30 326
2017 Ontario (excluding National Capital Region) 21 29 50 14
2017 Quebec (excluding National Capital Region) 51 29 20 19
2014 National Capital Region 38 25 37 463
2014 Ontario (excluding National Capital Region) 28 21 51 18
2014 Quebec (excluding National Capital Region) 25 46 29 22
2014 British Columbia 51 26 24 12
2014 New Brunswick 17 36 47 11

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 National Capital Region 11 21 57 3 2 5 162
2019 National Capital Region 8 17 58 1 10 5 185
2018 National Capital Region 14 15 55 4 9 3 145
2018 Quebec (excluding National Capital Region) 0 8 63 0 21 8 11
2017 National Capital Region 11 12 52 5 12 8 135
2014 National Capital Region 10 20 51 5 9999 14 176
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 11 89 418
2020 Quebec (excluding National Capital Region) 0 100 20
2019 National Capital Region 13 87 428
2019 Quebec (excluding National Capital Region) 0 100 20
2018 National Capital Region 14 86 383
2018 Ontario (excluding National Capital Region) 31 69 16
2018 Quebec (excluding National Capital Region) 25 75 25

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 43 57 47
2019 National Capital Region 36 64 55
2018 National Capital Region 36 64 56

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 73 27 47
2019 National Capital Region 69 31 55
2018 National Capital Region 69 31 56

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 12 88 47
2018 National Capital Region 13 87 56

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 47
2019 National Capital Region 0 100 55
2018 National Capital Region 0 100 56

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 56

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 10 90 55

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 42 58 47
2019 National Capital Region 35 65 55
2018 National Capital Region 27 73 56

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 61 39 47
2019 National Capital Region 55 45 55
2018 National Capital Region 48 52 56

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 51 49 47
2019 National Capital Region 51 49 55
2018 National Capital Region 40 60 56

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 50 50 47
2019 National Capital Region 42 58 55
2018 National Capital Region 53 47 56

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 44 56 47
2019 National Capital Region 47 53 55
2018 National Capital Region 42 58 56

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 58 42 47
2019 National Capital Region 57 43 55
2018 National Capital Region 49 51 56

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 34 66 47
2019 National Capital Region 28 72 55
2018 National Capital Region 33 67 56

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 24 76 47
2018 National Capital Region 11 89 56

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 59 41 47
2019 National Capital Region 43 57 55
2018 National Capital Region 50 50 56

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 19 81 47
2019 National Capital Region 16 84 55
2018 National Capital Region 14 86 56

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 23 77 55
2018 National Capital Region 14 86 56

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 67 33 47
2019 National Capital Region 64 36 54
2018 National Capital Region 53 47 56

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 37 63 47
2019 National Capital Region 28 72 54
2018 National Capital Region 24 76 56

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 17 83 47
2019 National Capital Region 18 82 54
2018 National Capital Region 11 89 56

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 34 66 47
2019 National Capital Region 18 82 54
2018 National Capital Region 18 82 56

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 15 85 47
2019 National Capital Region 12 88 54
2018 National Capital Region 0 100 56

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 16 84 47
2019 National Capital Region 14 86 54
2018 National Capital Region 9 91 56

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 11 89 47
2019 National Capital Region 13 87 54

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 20 80 47
2019 National Capital Region 19 81 54
2018 National Capital Region 12 88 56

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 17 83 47
2019 National Capital Region 18 82 54
2018 National Capital Region 19 81 56

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 12 88 40
2018 National Capital Region 10 90 51

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 23 77 47
2018 National Capital Region 12 88 51

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 18 82 51

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 19 81 40

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 13 87 40
2019 National Capital Region 29 71 47
2018 National Capital Region 17 83 51

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 12 88 40
2019 National Capital Region 16 84 47
2018 National Capital Region 23 77 51

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 27 73 40
2019 National Capital Region 28 72 47
2018 National Capital Region 17 83 51

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 15 85 47

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 44 56 40
2019 National Capital Region 50 50 47
2018 National Capital Region 48 52 51

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 51

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 48 52 40
2019 National Capital Region 53 47 47
2018 National Capital Region 40 60 51

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 11 89 47

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 21 79 47
2018 National Capital Region 23 77 51

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 20 19 14 4 4 34 6 64 13 418
2020 Ontario (excluding National Capital Region) 41 5 6 0 5 33 10 81 8 19
2020 Quebec (excluding National Capital Region) 30 0 29 0 0 35 5 51 0 20
2020 British Columbia 15 0 22 7 10 39 7 28 31 13
2019 National Capital Region 14 13 19 9 6 31 8 45 25 426
2019 Ontario (excluding National Capital Region) 23 9 18 6 12 24 9 47 26 13
2019 Quebec (excluding National Capital Region) 28 16 27 0 0 10 19 62 0 20
2018 National Capital Region 14 16 23 3 4 34 5 49 12 382
2018 Ontario (excluding National Capital Region) 12 17 19 18 19 14 0 34 43 16
2018 Quebec (excluding National Capital Region) 27 18 22 9 8 16 0 54 20 25
2017 National Capital Region 16 15 19 6 5 33 6 51 18 326
2017 Ontario (excluding National Capital Region) 21 22 7 7 34 9 0 47 45 14
2017 Quebec (excluding National Capital Region) 10 13 15 16 11 29 5 35 42 19
2014 National Capital Region 14 17 22 6 4 30 6 49 16 463
2014 Ontario (excluding National Capital Region) 6 27 11 11 23 22 0 42 44 18
2014 Quebec (excluding National Capital Region) 9 21 18 0 8 21 24 54 15 22
2014 British Columbia 26 17 25 16 0 16 0 51 19 12
2014 New Brunswick 9 0 9 9 0 54 18 33 33 11

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 30 14 5 3 12 1 75 9 418
2020 Ontario (excluding National Capital Region) 61 11 5 5 0 18 0 88 6 19
2020 Quebec (excluding National Capital Region) 40 15 34 0 0 11 0 62 0 20
2020 British Columbia 22 14 15 7 10 31 0 54 25 13
2019 National Capital Region 25 27 23 6 5 12 1 60 13 428
2019 Ontario (excluding National Capital Region) 41 25 0 0 18 17 0 79 21 13
2019 Quebec (excluding National Capital Region) 38 30 23 0 0 4 6 75 0 20
2018 National Capital Region 27 38 17 4 3 10 0 72 8 382
2018 Ontario (excluding National Capital Region) 12 32 16 14 12 14 0 51 30 16
2018 Quebec (excluding National Capital Region) 27 35 15 5 4 13 0 72 10 25
2017 National Capital Region 29 35 15 4 3 12 1 74 9 325
2017 Ontario (excluding National Capital Region) 31 8 8 15 29 9 0 43 49 13
2017 Quebec (excluding National Capital Region) 15 28 5 17 6 29 0 61 32 19
2014 National Capital Region 27 34 20 3 3 12 1 70 7 463
2014 Ontario (excluding National Capital Region) 11 32 11 18 11 16 0 52 35 18
2014 Quebec (excluding National Capital Region) 16 41 17 0 8 9 9 70 10 22
2014 British Columbia 34 33 25 0 0 8 0 73 0 12
2014 New Brunswick 37 8 28 0 0 26 0 62 0 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 6 94 418
2020 British Columbia 0 100 13
2019 National Capital Region 7 93 426
2018 National Capital Region 5 95 380

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 39 61 26
2019 National Capital Region 51 49 29
2018 National Capital Region 28 72 21

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 83 17 29

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 26
2019 National Capital Region 0 100 29
2018 National Capital Region 0 100 21

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 18 82 29

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 29 71 26
2019 National Capital Region 26 74 28

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 21 79 26
2019 National Capital Region 33 67 28

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 21 79 26
2019 National Capital Region 20 80 28

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 26
2018 National Capital Region 0 100 21

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 38 62 26
2019 National Capital Region 31 69 28
2018 National Capital Region 24 76 21

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 29 71 21

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 28
2018 National Capital Region 0 100 21

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 28
2018 National Capital Region 0 100 21

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 19 81 26

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 26
2019 National Capital Region 0 100 28

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 20 80 26
2019 National Capital Region 22 78 28
2018 National Capital Region 24 76 21

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 26
2019 National Capital Region 0 100 28
2018 National Capital Region 0 100 21

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 22 78 26
2019 National Capital Region 29 71 28

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 29 71 26
2019 National Capital Region 39 61 28
2018 National Capital Region 34 66 21

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 26 74 28

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 21

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 26 74 26
2019 National Capital Region 23 77 28

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 21

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 21

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 21 79 28

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 42 58 26
2019 National Capital Region 41 59 28
2018 National Capital Region 43 57 21

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 21

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 21

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 21

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 21

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 33 67 21

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 33 67 21

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 24 76 21

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 48 52 21

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 21

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 53 47 21

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 22 16 15 3 2 36 5 65 10 415
2020 Ontario (excluding National Capital Region) 41 5 16 0 0 28 10 74 0 19
2020 Quebec (excluding National Capital Region) 16 10 29 5 0 35 5 43 8 20
2020 British Columbia 24 7 24 7 0 29 7 50 12 13
2019 National Capital Region 16 14 20 3 4 34 10 52 13 428
2019 Ontario (excluding National Capital Region) 32 0 24 0 6 30 9 52 10 13
2019 Quebec (excluding National Capital Region) 28 16 27 0 0 14 15 62 0 20
2018 National Capital Region 15 16 21 2 2 37 7 56 7 380
2018 Ontario (excluding National Capital Region) 12 12 25 6 14 26 6 35 29 16
2018 Quebec (excluding National Capital Region) 27 29 13 5 4 23 0 72 11 25
2017 National Capital Region 17 14 21 2 3 38 4 54 9 326
2017 Ontario (excluding National Capital Region) 22 7 28 0 7 36 0 46 10 14
2017 Quebec (excluding National Capital Region) 10 19 16 5 0 40 10 57 10 19
2014 National Capital Region 16 14 19 2 3 36 10 56 10 463
2014 Ontario (excluding National Capital Region) 11 6 0 5 17 56 6 42 58 18
2014 Quebec (excluding National Capital Region) 17 13 25 0 4 25 16 50 6 22
2014 British Columbia 8 35 16 7 0 25 9 65 11 12
2014 New Brunswick 9 0 9 0 8 55 18 35 31 11

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 29 15 4 3 12 1 75 9 418
2020 Ontario (excluding National Capital Region) 66 10 11 0 0 13 0 87 0 19
2020 Quebec (excluding National Capital Region) 31 20 39 0 0 11 0 56 0 20
2020 British Columbia 32 7 39 0 0 22 0 50 0 13
2019 National Capital Region 27 27 22 4 4 15 2 64 9 428
2019 Ontario (excluding National Capital Region) 50 6 15 0 6 23 0 73 8 13
2019 Quebec (excluding National Capital Region) 30 31 24 0 0 4 11 72 0 19
2018 National Capital Region 28 31 19 2 3 16 1 72 6 382
2018 Ontario (excluding National Capital Region) 19 31 10 14 6 20 0 63 25 16
2018 Quebec (excluding National Capital Region) 27 36 8 5 0 23 0 83 7 25
2017 National Capital Region 34 33 13 3 2 14 1 79 5 326
2017 Ontario (excluding National Capital Region) 29 14 21 0 7 29 0 61 9 14
2017 Quebec (excluding National Capital Region) 11 29 21 0 0 40 0 65 0 19
2014 National Capital Region 31 27 17 2 2 19 2 74 5 463
2014 Ontario (excluding National Capital Region) 27 11 12 0 11 39 0 62 18 18
2014 Quebec (excluding National Capital Region) 25 30 28 0 4 13 0 63 4 22
2014 British Columbia 17 42 32 0 0 8 0 65 0 12
2014 New Brunswick 28 27 9 0 0 36 0 86 0 11
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 43 25 16 8 7 0 1 68 15 417
2020 Ontario (excluding National Capital Region) 31 25 21 11 11 0 0 56 23 19
2020 Quebec (excluding National Capital Region) 51 10 10 5 15 0 9 67 21 20
2020 British Columbia 39 22 7 15 10 0 8 66 27 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 39 27 16 11 6 0 0 66 17 417
2020 Ontario (excluding National Capital Region) 54 26 5 10 5 0 0 80 15 19
2020 Quebec (excluding National Capital Region) 44 26 10 5 10 0 5 74 15 20
2020 British Columbia 30 39 0 0 31 0 0 69 31 13
2019 National Capital Region 28 25 22 13 12 0 1 53 25 428
2019 Ontario (excluding National Capital Region) 47 25 7 9 12 0 0 72 21 13
2019 Quebec (excluding National Capital Region) 34 22 19 11 15 0 0 55 25 20
2018 National Capital Region 24 26 25 12 12 0 1 50 25 383
2018 Ontario (excluding National Capital Region) 13 33 16 13 25 0 0 46 38 16
2018 Quebec (excluding National Capital Region) 20 36 22 4 19 0 0 56 23 25
2017 National Capital Region 26 23 19 11 18 0 3 51 29 325
2017 Ontario (excluding National Capital Region) 14 49 7 14 16 0 0 64 30 14
2017 Quebec (excluding National Capital Region) 15 10 16 14 37 0 8 28 55 19

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 16 23 28 19 13 0 0 40 32 418
2020 Ontario (excluding National Capital Region) 31 38 11 14 6 0 0 69 20 19
2020 Quebec (excluding National Capital Region) 6 16 49 20 9 0 0 22 29 20
2020 British Columbia 7 15 46 22 10 0 0 22 32 13
2019 National Capital Region 22 26 26 13 12 0 1 48 25 428
2019 Ontario (excluding National Capital Region) 33 34 12 15 6 0 0 67 21 13
2019 Quebec (excluding National Capital Region) 34 38 8 10 10 0 0 72 20 20
2018 National Capital Region 19 28 25 16 11 0 1 48 27 382
2018 Ontario (excluding National Capital Region) 14 34 18 28 6 0 0 48 34 16
2018 Quebec (excluding National Capital Region) 26 27 17 18 12 0 0 53 31 25
2017 National Capital Region 19 25 31 14 9 0 1 44 24 326
2017 Ontario (excluding National Capital Region) 9 28 16 21 27 0 0 36 48 14
2017 Quebec (excluding National Capital Region) 29 20 37 14 0 0 0 49 14 19

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 21 28 24 17 10 0 0 49 27 418
2020 Ontario (excluding National Capital Region) 58 21 5 10 0 0 6 84 10 19
2020 Quebec (excluding National Capital Region) 21 15 46 14 0 5 0 37 15 20
2020 British Columbia 44 7 15 24 10 0 0 51 34 13
2019 National Capital Region 23 29 24 11 11 0 1 53 23 421
2019 Ontario (excluding National Capital Region) 56 14 14 10 6 0 0 70 16 12
2019 Quebec (excluding National Capital Region) 56 16 4 14 10 0 0 72 24 20
2018 National Capital Region 24 25 25 14 10 0 1 50 25 383
2018 Ontario (excluding National Capital Region) 29 25 23 12 12 0 0 54 23 16
2018 Quebec (excluding National Capital Region) 21 36 23 8 11 0 0 57 20 25
2017 National Capital Region 17 30 27 15 9 0 2 48 24 325
2017 Ontario (excluding National Capital Region) 16 21 29 21 14 0 0 37 34 14
2017 Quebec (excluding National Capital Region) 29 26 10 18 17 0 0 55 35 19

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 17 23 22 21 15 1 1 41 36 417
2020 Ontario (excluding National Capital Region) 37 30 11 10 0 11 0 76 11 19
2020 Quebec (excluding National Capital Region) 6 15 12 36 31 0 0 22 67 19
2020 British Columbia 8 40 16 8 28 0 0 48 36 12
2019 National Capital Region 18 22 25 17 17 0 1 40 35 423
2019 Ontario (excluding National Capital Region) 17 25 22 30 6 0 0 42 36 13
2019 Quebec (excluding National Capital Region) 47 24 5 21 4 0 0 71 25 19
2018 National Capital Region 22 24 22 17 15 0 1 45 33 381
2018 Ontario (excluding National Capital Region) 7 14 50 22 7 0 0 21 29 16
2018 Quebec (excluding National Capital Region) 24 25 21 15 15 0 0 49 30 25
2017 National Capital Region 14 23 26 19 16 0 2 38 36 326
2017 Ontario (excluding National Capital Region) 0 22 23 35 20 0 0 22 55 14
2017 Quebec (excluding National Capital Region) 27 8 17 25 24 0 0 34 49 19

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 35 31 19 6 7 0 3 68 13 416
2020 Ontario (excluding National Capital Region) 58 26 0 11 0 0 5 88 12 19
2020 Quebec (excluding National Capital Region) 42 24 15 5 5 5 5 73 11 20
2020 British Columbia 37 37 7 0 10 10 0 81 11 13
2019 National Capital Region 48 22 12 8 5 0 4 74 14 426
2019 Ontario (excluding National Capital Region) 42 30 15 0 6 0 7 78 6 13
2019 Quebec (excluding National Capital Region) 71 16 8 6 0 0 0 86 6 20
2018 National Capital Region 43 27 12 9 3 0 5 74 13 382
2018 Ontario (excluding National Capital Region) 39 20 24 12 0 0 6 62 13 16
2018 Quebec (excluding National Capital Region) 54 12 17 4 0 0 12 76 4 25
2017 National Capital Region 42 24 18 6 2 1 7 72 9 323
2017 Ontario (excluding National Capital Region) 29 14 43 7 0 0 7 46 8 14
2017 Quebec (excluding National Capital Region) 49 32 5 8 0 0 5 86 9 19

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 31 27 23 11 7 0 0 58 19 417
2020 Ontario (excluding National Capital Region) 27 28 20 15 10 0 0 55 25 19
2020 Quebec (excluding National Capital Region) 42 24 20 5 5 5 0 69 11 20
2020 British Columbia 40 0 24 8 18 0 10 44 29 12
2019 National Capital Region 39 26 19 8 7 0 1 65 16 425
2019 Ontario (excluding National Capital Region) 58 16 9 6 12 0 0 73 18 13
2019 Quebec (excluding National Capital Region) 36 35 21 0 9 0 0 70 9 20
2018 National Capital Region 35 25 22 11 6 0 1 61 17 382
2018 Ontario (excluding National Capital Region) 33 0 31 18 18 0 0 33 36 16
2018 Quebec (excluding National Capital Region) 40 18 13 8 15 5 0 62 24 25
2017 National Capital Region 31 30 19 10 8 0 1 62 18 326
2017 Ontario (excluding National Capital Region) 15 21 29 14 21 0 0 37 35 14
2017 Quebec (excluding National Capital Region) 61 14 16 5 5 0 0 74 10 19

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 33 24 21 10 9 0 3 59 19 415
2020 Ontario (excluding National Capital Region) 34 10 25 21 5 0 5 46 28 19
2020 Quebec (excluding National Capital Region) 22 19 24 20 10 0 5 44 31 20
2020 British Columbia 22 25 14 7 24 0 8 50 34 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 30 34 21 9 4 0 1 65 14 416
2020 Ontario (excluding National Capital Region) 46 16 26 0 11 0 0 62 11 19
2020 Quebec (excluding National Capital Region) 25 36 25 9 0 0 5 64 10 20
2020 British Columbia 30 29 7 10 17 7 0 63 29 13
2019 National Capital Region 27 31 20 12 8 0 2 59 20 429
2019 Ontario (excluding National Capital Region) 51 13 18 12 6 0 0 64 18 13
2019 Quebec (excluding National Capital Region) 44 20 22 14 0 0 0 64 14 20
2018 National Capital Region 23 32 24 15 4 1 1 56 19 383
2018 Ontario (excluding National Capital Region) 15 25 27 8 19 0 6 43 29 15
2018 Quebec (excluding National Capital Region) 24 41 19 12 4 0 0 65 16 25
2017 National Capital Region 29 31 19 13 6 1 1 61 20 325
2017 Ontario (excluding National Capital Region) 31 7 28 35 0 0 0 38 35 14
2017 Quebec (excluding National Capital Region) 27 19 30 18 5 0 0 47 23 19

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 20 34 22 14 9 0 0 55 23 418
2020 Ontario (excluding National Capital Region) 28 40 5 5 23 0 0 67 28 19
2020 Quebec (excluding National Capital Region) 12 39 19 15 5 5 5 57 22 20
2020 British Columbia 8 29 0 29 27 7 0 40 60 13
2019 National Capital Region 17 28 25 18 12 0 0 45 30 425
2019 Ontario (excluding National Capital Region) 37 24 27 12 0 0 0 61 12 12
2019 Quebec (excluding National Capital Region) 36 28 28 8 0 0 0 64 8 20
2018 National Capital Region 14 32 24 16 12 1 0 47 29 383
2018 Ontario (excluding National Capital Region) 13 29 34 0 25 0 0 41 25 15
2018 Quebec (excluding National Capital Region) 20 49 16 8 7 0 0 69 15 25
2017 National Capital Region 17 26 26 16 13 0 1 44 29 325
2017 Ontario (excluding National Capital Region) 0 52 27 14 7 0 0 52 21 14
2017 Quebec (excluding National Capital Region) 38 5 26 5 25 0 0 43 30 19

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 31 30 19 13 7 0 0 61 20 416
2020 Ontario (excluding National Capital Region) 24 44 6 10 16 0 0 67 26 19
2020 Quebec (excluding National Capital Region) 27 25 24 19 5 0 0 52 24 20
2020 British Columbia 22 15 17 29 10 7 0 40 42 13
2019 National Capital Region 21 28 22 17 11 0 1 49 29 425
2019 Ontario (excluding National Capital Region) 40 15 27 0 18 0 0 55 18 13
2019 Quebec (excluding National Capital Region) 19 25 36 19 0 0 0 44 19 20
2018 National Capital Region 21 27 24 16 11 0 0 48 27 384
2018 Ontario (excluding National Capital Region) 13 28 40 6 13 0 0 41 19 15
2018 Quebec (excluding National Capital Region) 15 35 17 29 4 0 0 50 33 25
2017 National Capital Region 21 27 20 19 11 0 2 49 31 325
2017 Ontario (excluding National Capital Region) 17 28 27 21 7 0 0 45 28 14
2017 Quebec (excluding National Capital Region) 23 31 20 11 15 0 0 54 26 19

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 47 28 10 7 7 0 0 75 14 417
2020 Ontario (excluding National Capital Region) 63 16 5 5 11 0 0 79 16 19
2020 Quebec (excluding National Capital Region) 44 25 5 10 10 0 5 73 22 19
2020 British Columbia 30 44 10 7 10 0 0 73 17 13
2019 National Capital Region 41 25 14 9 9 0 1 67 18 427
2019 Ontario (excluding National Capital Region) 58 0 25 0 18 0 0 58 18 13
2019 Quebec (excluding National Capital Region) 57 29 10 4 0 0 0 86 4 20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 30 29 24 11 6 0 0 59 17 418
2020 Ontario (excluding National Capital Region) 20 38 21 16 5 0 0 58 21 19
2020 Quebec (excluding National Capital Region) 61 14 9 5 5 0 5 80 10 20
2020 British Columbia 17 15 29 31 7 0 0 32 39 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 29 36 20 9 5 0 0 66 15 418
2020 Ontario (excluding National Capital Region) 25 38 21 6 10 0 0 63 16 19
2020 Quebec (excluding National Capital Region) 42 19 29 9 0 0 0 61 9 20
2020 British Columbia 15 15 14 30 26 0 0 30 56 13
2019 National Capital Region 33 30 20 10 6 0 2 64 16 423
2019 Ontario (excluding National Capital Region) 33 28 24 15 0 0 0 61 15 13
2019 Quebec (excluding National Capital Region) 31 49 6 8 6 0 0 79 14 19
2018 National Capital Region 33 30 22 10 5 0 0 63 15 382
2018 Ontario (excluding National Capital Region) 7 39 33 7 13 0 0 46 21 14
2018 Quebec (excluding National Capital Region) 24 23 38 11 4 0 0 47 15 25
2017 National Capital Region 31 30 20 9 7 1 2 63 17 324
2017 Ontario (excluding National Capital Region) 0 52 27 14 7 0 0 52 21 14
2017 Quebec (excluding National Capital Region) 39 21 15 5 20 0 0 60 25 19

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 49 27 13 5 4 1 1 78 9 415
2020 Ontario (excluding National Capital Region) 39 56 5 0 0 0 0 95 0 19
2020 Quebec (excluding National Capital Region) 81 5 10 0 0 0 5 90 0 20
2020 British Columbia 30 22 39 0 10 0 0 52 10 13
2019 National Capital Region 56 21 11 5 4 0 2 79 9 427
2019 Ontario (excluding National Capital Region) 67 6 9 12 6 0 0 73 18 13
2019 Quebec (excluding National Capital Region) 78 16 6 0 0 0 0 94 0 20
2018 National Capital Region 52 27 12 5 4 0 1 80 8 383
2018 Ontario (excluding National Capital Region) 41 26 13 6 15 0 0 66 21 15
2018 Quebec (excluding National Capital Region) 58 17 8 9 8 0 0 75 17 25
2017 National Capital Region 59 19 11 5 4 0 2 79 10 324
2017 Ontario (excluding National Capital Region) 38 42 13 7 0 0 0 80 7 14
2017 Quebec (excluding National Capital Region) 66 25 4 0 5 0 0 91 5 19

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 38 34 17 6 5 0 0 72 11 418
2020 Ontario (excluding National Capital Region) 32 41 9 11 6 0 0 74 18 19
2020 Quebec (excluding National Capital Region) 54 16 19 5 5 0 0 71 10 20
2020 British Columbia 0 45 17 29 10 0 0 45 39 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 70 14 6 3 2 0 4 89 4 417
2020 Ontario (excluding National Capital Region) 85 15 0 0 0 0 0 100 0 19
2020 Quebec (excluding National Capital Region) 71 15 5 0 0 0 10 95 0 20
2020 British Columbia 30 22 17 7 10 0 15 61 20 13
2019 National Capital Region 73 11 6 1 3 1 5 90 4 426
2019 Ontario (excluding National Capital Region) 73 6 16 0 6 0 0 79 6 13
2019 Quebec (excluding National Capital Region) 94 6 0 0 0 0 0 100 0 20
2018 National Capital Region 68 14 7 2 1 0 7 89 4 383
2018 Ontario (excluding National Capital Region) 53 12 20 9 0 0 6 69 10 14
2018 Quebec (excluding National Capital Region) 55 25 4 9 8 0 0 79 16 25

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 77 11 2 3 4 0 3 91 7 416
2020 Ontario (excluding National Capital Region) 90 5 0 5 0 0 0 95 5 19
2020 Quebec (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 20
2020 British Columbia 52 15 10 7 10 0 7 71 18 13
2019 National Capital Region 67 13 8 4 5 1 3 83 9 427
2019 Ontario (excluding National Capital Region) 73 9 0 6 12 0 0 82 18 13
2019 Quebec (excluding National Capital Region) 81 10 9 0 0 0 0 91 0 20
2018 National Capital Region 70 12 6 4 4 0 4 86 8 381
2018 Ontario (excluding National Capital Region) 48 12 12 0 27 0 0 61 27 15
2018 Quebec (excluding National Capital Region) 70 14 0 4 12 0 0 84 16 25
2017 National Capital Region 74 11 4 3 2 1 5 90 6 326
2017 Ontario (excluding National Capital Region) 51 7 14 14 14 0 0 59 28 14
2017 Quebec (excluding National Capital Region) 84 5 0 6 0 5 0 93 7 19

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 71 19 5 2 1 0 2 91 3 414
2020 Ontario (excluding National Capital Region) 72 28 0 0 0 0 0 100 0 19
2020 Quebec (excluding National Capital Region) 80 15 5 0 0 0 0 95 0 20
2020 British Columbia 41 40 0 8 11 0 0 81 19 12
2019 National Capital Region 56 26 12 2 2 0 1 84 4 425
2019 Ontario (excluding National Capital Region) 71 18 6 0 6 0 0 88 6 13
2019 Quebec (excluding National Capital Region) 64 31 5 0 0 0 0 95 0 20
2018 National Capital Region 56 26 10 4 2 0 2 84 6 382
2018 Ontario (excluding National Capital Region) 39 20 22 8 11 0 0 59 19 16
2018 Quebec (excluding National Capital Region) 57 24 8 0 12 0 0 81 12 25
2017 National Capital Region 60 22 8 4 1 0 4 86 6 326
2017 Ontario (excluding National Capital Region) 44 35 0 7 14 0 0 79 21 14
2017 Quebec (excluding National Capital Region) 69 15 5 5 0 5 0 89 5 19

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 66 13 9 6 5 0 1 80 11 416
2020 Ontario (excluding National Capital Region) 70 20 5 5 0 0 0 90 5 19
2020 Quebec (excluding National Capital Region) 86 10 0 0 5 0 0 95 5 20
2020 British Columbia 63 22 0 15 0 0 0 85 15 13
2019 National Capital Region 56 17 13 6 5 1 1 75 12 423
2019 Ontario (excluding National Capital Region) 72 16 0 6 6 0 0 88 12 13
2019 Quebec (excluding National Capital Region) 61 34 5 0 0 0 0 95 0 19
2018 National Capital Region 56 19 12 6 5 0 2 76 11 380
2018 Ontario (excluding National Capital Region) 46 17 12 0 25 0 0 63 25 16
2018 Quebec (excluding National Capital Region) 59 29 0 4 8 0 0 88 12 25
2017 National Capital Region 64 16 8 5 4 0 3 82 9 325
2017 Ontario (excluding National Capital Region) 29 29 27 0 14 0 0 59 14 14
2017 Quebec (excluding National Capital Region) 70 9 10 6 5 0 0 78 12 19

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 64 13 5 2 1 0 16 91 3 418
2020 Ontario (excluding National Capital Region) 56 5 0 0 5 0 34 93 7 19
2020 Quebec (excluding National Capital Region) 80 10 0 0 5 0 5 95 5 20
2020 British Columbia 46 7 7 0 10 0 29 76 14 13
2019 National Capital Region 55 12 7 2 1 0 21 87 4 425
2019 Ontario (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 13
2019 Quebec (excluding National Capital Region) 74 4 0 4 0 0 18 95 5 19
2018 National Capital Region 54 13 7 1 1 0 23 88 3 381
2018 Ontario (excluding National Capital Region) 60 5 17 0 0 0 19 79 0 16
2018 Quebec (excluding National Capital Region) 66 9 0 5 0 0 20 93 7 24
2017 National Capital Region 61 12 5 1 0 0 20 92 2 325
2017 Ontario (excluding National Capital Region) 29 21 7 16 0 0 28 69 21 14
2017 Quebec (excluding National Capital Region) 70 0 12 4 0 0 15 82 4 19

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 75 15 4 1 1 0 4 94 2 417
2020 Ontario (excluding National Capital Region) 71 19 10 0 0 0 0 90 0 19
2020 Quebec (excluding National Capital Region) 90 5 0 0 0 5 0 100 0 20
2020 British Columbia 39 51 0 0 10 0 0 90 10 13
2019 National Capital Region 77 11 4 0 1 0 6 94 1 426
2019 Ontario (excluding National Capital Region) 91 9 0 0 0 0 0 100 0 13
2019 Quebec (excluding National Capital Region) 89 5 0 6 0 0 0 94 6 19
2018 National Capital Region 69 15 6 2 0 0 8 91 3 381
2018 Ontario (excluding National Capital Region) 49 41 10 0 0 0 0 90 0 16
2018 Quebec (excluding National Capital Region) 73 9 9 5 0 0 4 86 5 25
2017 National Capital Region 72 15 3 0 0 0 9 96 1 323
2017 Ontario (excluding National Capital Region) 65 28 0 0 0 0 7 100 0 14
2017 Quebec (excluding National Capital Region) 76 14 5 0 0 5 0 95 0 19

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 71 17 5 3 2 0 2 90 5 418
2020 Ontario (excluding National Capital Region) 68 5 15 5 6 0 0 74 11 19
2020 Quebec (excluding National Capital Region) 80 5 15 0 0 0 0 85 0 20
2020 British Columbia 66 17 7 0 10 0 0 83 10 13
2019 National Capital Region 72 10 6 3 3 1 4 86 7 425
2019 Ontario (excluding National Capital Region) 46 27 12 6 9 0 0 73 15 13
2019 Quebec (excluding National Capital Region) 81 13 0 6 0 0 0 94 6 20
2018 National Capital Region 66 16 5 4 4 0 4 86 9 383
2018 Ontario (excluding National Capital Region) 42 6 6 20 14 0 12 54 39 16
2018 Quebec (excluding National Capital Region) 62 12 9 0 13 0 4 77 13 25
2017 National Capital Region 63 14 9 2 4 1 6 83 7 326
2017 Ontario (excluding National Capital Region) 65 28 0 7 0 0 0 93 7 14
2017 Quebec (excluding National Capital Region) 55 20 5 0 10 10 0 84 11 19

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 47 24 15 6 5 0 2 73 12 417
2020 Ontario (excluding National Capital Region) 58 28 0 5 10 0 0 85 15 19
2020 Quebec (excluding National Capital Region) 60 21 20 0 0 0 0 80 0 20
2020 British Columbia 32 31 22 7 7 0 0 63 14 13
2019 National Capital Region 52 27 13 3 2 0 2 81 6 424
2019 Ontario (excluding National Capital Region) 79 6 15 0 0 0 0 85 0 13
2019 Quebec (excluding National Capital Region) 56 23 10 6 4 0 0 79 10 20
2018 National Capital Region 51 27 13 5 4 0 2 79 9 381
2018 Ontario (excluding National Capital Region) 46 31 17 6 0 0 0 77 6 16
2018 Quebec (excluding National Capital Region) 43 24 17 4 12 0 0 67 17 25
2017 National Capital Region 52 27 10 4 3 0 5 82 8 326
2017 Ontario (excluding National Capital Region) 36 36 14 0 0 7 7 84 0 14
2017 Quebec (excluding National Capital Region) 65 25 10 0 0 0 0 90 0 19

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 29 42 21 4 3 0 0 71 7 417
2020 Ontario (excluding National Capital Region) 23 42 26 4 5 0 0 65 9 19
2020 Quebec (excluding National Capital Region) 32 39 25 0 5 0 0 71 5 20
2020 British Columbia 30 22 15 24 10 0 0 52 34 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 14 32 35 15 4 0 0 47 18 418
2020 Ontario (excluding National Capital Region) 5 65 19 5 6 0 0 70 11 19
2020 Quebec (excluding National Capital Region) 17 29 39 15 0 0 0 46 15 20
2020 British Columbia 22 7 53 7 10 0 0 30 17 13
2019 National Capital Region 15 30 37 13 3 0 1 46 17 429
2019 Ontario (excluding National Capital Region) 49 18 16 12 6 0 0 67 18 13
2019 Quebec (excluding National Capital Region) 15 47 34 0 4 0 0 62 4 20
2018 National Capital Region 13 30 41 13 3 0 0 43 16 383
2018 Ontario (excluding National Capital Region) 8 19 42 26 6 0 0 26 31 16
2018 Quebec (excluding National Capital Region) 20 34 26 16 4 0 0 54 19 25
2017 National Capital Region 13 32 34 14 6 0 1 45 21 326
2017 Ontario (excluding National Capital Region) 7 16 41 23 14 0 0 22 37 14
2017 Quebec (excluding National Capital Region) 23 16 36 15 4 6 0 41 20 19

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 10 21 36 23 10 0 0 33 31 415
2020 Ontario (excluding National Capital Region) 6 10 62 21 0 0 0 21 16 19
2020 Quebec (excluding National Capital Region) 10 24 39 21 6 0 0 27 34 20
2020 British Columbia 19 37 22 8 15 0 0 22 56 13
2019 National Capital Region 9 19 35 23 13 0 0 36 29 425
2019 Ontario (excluding National Capital Region) 14 6 41 16 23 0 0 39 20 13
2019 Quebec (excluding National Capital Region) 0 6 44 38 12 0 0 50 6 20
2018 National Capital Region 7 17 42 21 12 0 0 34 24 378
2018 Ontario (excluding National Capital Region) 8 23 51 11 7 0 0 18 31 16
2018 Quebec (excluding National Capital Region) 4 25 24 39 8 0 0 47 29 24
2017 National Capital Region 7 21 35 24 12 0 1 36 28 326
2017 Ontario (excluding National Capital Region) 7 29 50 14 0 0 0 14 36 14
2017 Quebec (excluding National Capital Region) 9 10 26 21 35 0 0 55 19 19

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 37 42 11 6 3 2 0 80 9 417
2020 Ontario (excluding National Capital Region) 56 21 0 0 0 23 0 100 0 19
2020 Quebec (excluding National Capital Region) 46 29 5 5 10 5 0 79 16 20
2020 British Columbia 30 36 15 0 10 10 0 73 11 13
2019 National Capital Region 22 38 23 9 4 3 0 63 14 427
2019 Ontario (excluding National Capital Region) 47 18 29 0 6 0 0 65 6 13
2019 Quebec (excluding National Capital Region) 15 46 29 10 0 0 0 62 10 20
2018 National Capital Region 27 41 16 8 3 5 0 71 12 385
2018 Ontario (excluding National Capital Region) 24 38 6 26 0 7 0 66 27 16
2018 Quebec (excluding National Capital Region) 16 39 29 9 4 4 0 57 14 25
2017 National Capital Region 35 39 14 4 4 4 0 77 8 326
2017 Ontario (excluding National Capital Region) 46 54 0 0 0 0 0 100 0 13
2017 Quebec (excluding National Capital Region) 15 31 33 10 12 0 0 46 22 19

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 35 34 16 8 6 1 0 70 14 417
2020 Ontario (excluding National Capital Region) 56 23 5 0 0 16 0 94 0 19
2020 Quebec (excluding National Capital Region) 31 16 19 5 15 15 0 54 23 20
2020 British Columbia 37 29 0 7 10 17 0 80 20 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 45 31 8 8 8 0 0 76 16 416
2020 Ontario (excluding National Capital Region) 46 6 16 0 11 16 4 65 14 19
2020 Quebec (excluding National Capital Region) 42 29 25 5 0 0 0 71 5 20
2020 British Columbia 52 41 0 0 7 0 0 93 7 13

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 55 26 11 3 3 2 0 83 6 409
2020 Ontario (excluding National Capital Region) 70 15 5 0 0 6 4 94 0 19
2020 Quebec (excluding National Capital Region) 51 24 10 10 0 5 0 79 10 20
2020 British Columbia 59 17 24 0 0 0 0 76 0 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 33 35 16 9 7 0 0 68 16 417
2020 Ontario (excluding National Capital Region) 55 39 6 0 0 0 0 94 0 19
2020 Quebec (excluding National Capital Region) 51 24 5 15 5 0 0 75 19 20
2020 British Columbia 44 39 0 7 10 0 0 83 17 13
2019 National Capital Region 20 34 22 13 9 2 0 55 22 425
2019 Ontario (excluding National Capital Region) 50 24 6 9 12 0 0 74 20 13
2019 Quebec (excluding National Capital Region) 21 50 21 5 4 0 0 71 8 20
2018 National Capital Region 26 37 15 13 6 2 0 65 19 383
2018 Ontario (excluding National Capital Region) 25 16 22 17 19 0 0 42 37 16
2018 Quebec (excluding National Capital Region) 12 39 29 9 8 4 0 53 17 25
2017 National Capital Region 21 41 14 10 11 2 0 63 22 324
2017 Ontario (excluding National Capital Region) 14 29 7 7 34 9 0 47 45 14
2017 Quebec (excluding National Capital Region) 28 30 13 10 18 0 0 59 28 19

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 41 42 9 4 2 1 0 84 6 417
2020 Ontario (excluding National Capital Region) 58 26 5 5 0 6 0 89 5 19
2020 Quebec (excluding National Capital Region) 41 24 24 0 5 5 0 69 5 20
2020 British Columbia 37 44 0 0 19 0 0 81 19 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 42 41 10 4 2 0 0 83 7 417
2020 Ontario (excluding National Capital Region) 60 16 12 5 0 7 0 82 6 18
2020 Quebec (excluding National Capital Region) 41 25 24 0 5 5 0 69 5 20
2020 British Columbia 44 29 7 10 10 0 0 73 19 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 35 41 15 5 2 1 1 77 8 413
2020 Ontario (excluding National Capital Region) 41 37 16 0 0 6 0 83 0 19
2020 Quebec (excluding National Capital Region) 31 25 29 10 0 5 0 59 11 20
2020 British Columbia 48 24 18 0 10 0 0 72 10 12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 45 35 12 3 1 1 1 83 5 412
2020 Ontario (excluding National Capital Region) 56 28 10 0 0 6 0 90 0 19
2020 Quebec (excluding National Capital Region) 51 19 20 0 5 5 0 74 5 20
2020 British Columbia 44 22 15 0 10 10 0 73 11 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 74 20 4 0 0 1 0 96 1 416
2020 Ontario (excluding National Capital Region) 77 11 0 0 0 11 0 100 0 19
2020 Quebec (excluding National Capital Region) 76 10 5 5 0 5 0 90 5 20
2020 British Columbia 66 7 0 10 10 7 0 79 21 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 54 33 7 2 1 1 0 89 4 415
2020 Ontario (excluding National Capital Region) 57 16 5 0 0 16 5 94 0 19
2020 Quebec (excluding National Capital Region) 46 25 14 5 0 10 0 78 6 20
2020 British Columbia 44 37 10 0 10 0 0 81 10 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 54 31 6 4 3 0 0 86 7 416
2020 Ontario (excluding National Capital Region) 61 15 6 0 0 18 0 92 0 19
2020 Quebec (excluding National Capital Region) 55 30 10 5 0 0 0 85 5 20
2020 British Columbia 68 32 0 0 0 0 0 100 0 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 56 28 10 4 1 0 0 85 5 413
2020 Ontario (excluding National Capital Region) 79 11 0 0 0 10 0 100 0 19
2020 Quebec (excluding National Capital Region) 70 10 10 0 5 5 0 84 5 20
2020 British Columbia 66 15 0 0 10 10 0 89 11 13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 32 53 7 4 1 0 2 88 5 141
2019 National Capital Region 28 36 18 14 1 1 2 66 16 141

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 97 3 141

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 26 36 16 19 3 0 0 62 22 137
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 8 92 417
2020 Ontario (excluding National Capital Region) 22 78 19
2020 Quebec (excluding National Capital Region) 10 90 20
2020 British Columbia 17 83 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 15 85 415
2020 Ontario (excluding National Capital Region) 10 90 19
2020 Quebec (excluding National Capital Region) 24 76 20
2020 British Columbia 38 62 13
2019 National Capital Region 17 83 427
2019 Ontario (excluding National Capital Region) 12 88 13
2019 Quebec (excluding National Capital Region) 11 89 20
2017 National Capital Region 18 82 325
2014 National Capital Region 16 84 462
2014 New Brunswick 0 100 11

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 54 46 61

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 78 22 61
2019 National Capital Region 82 18 71
2017 National Capital Region 83 17 59
2014 National Capital Region 84 16 76

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 39 37 13 2 4 2 3 80 7 48
2019 National Capital Region 46 34 7 6 7 0 0 80 13 58
2017 National Capital Region 44 40 6 8 2 0 0 84 10 50
2014 National Capital Region 62 26 2 8 2 0 0 89 10 64

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 57 28 6 4 2 2 2 88 6 418
2020 Ontario (excluding National Capital Region) 62 20 0 0 0 13 5 100 0 19
2020 Quebec (excluding National Capital Region) 46 44 0 0 10 0 0 90 10 20
2020 British Columbia 44 34 14 7 0 0 0 78 7 13
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 30 52 17 1 63 37 418
2020 Ontario (excluding National Capital Region) 33 31 31 5 49 51 19
2020 Quebec (excluding National Capital Region) 20 51 24 5 72 28 20
2020 British Columbia 30 51 19 0 63 37 13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 38 62 126

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 23 25 17 13 16 1 5 52 31 125

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 7 14 19 28 26 1 5 22 58 126

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 45 19 14 8 6 1 8 70 15 417
2020 Ontario (excluding National Capital Region) 44 11 23 0 0 6 15 70 0 19
2020 Quebec (excluding National Capital Region) 50 20 5 10 0 5 11 82 12 20
2020 British Columbia 39 0 0 15 10 7 30 61 39 13
2019 National Capital Region 34 20 15 11 11 2 6 59 25 423
2019 Ontario (excluding National Capital Region) 44 30 10 0 6 9 0 82 7 12
2019 Quebec (excluding National Capital Region) 36 30 5 4 5 12 8 84 11 20
2018 National Capital Region 36 16 15 14 13 1 5 56 28 383
2018 Ontario (excluding National Capital Region) 32 25 20 12 6 0 6 60 19 16
2018 Quebec (excluding National Capital Region) 32 11 26 0 15 0 16 52 18 25
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