2020 Public Service Employee Survey Results for Canada School of Public Service by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 42 5 11 4 0 0 80 15 191
2020 First official language - French 39 43 7 10 1 0 0 82 11 297

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 13 3 2 1 1 1 94 3 190
2020 First official language - French 65 23 3 5 2 2 0 90 8 297
2017 First official language - English 76 19 4 1 1 0 0 95 1 135
2017 First official language - French 58 26 9 4 2 1 0 85 6 254
2014 First official language - English 78 17 3 1 0 0 0 96 1 180
2014 First official language - French 51 35 7 4 2 0 1 87 6 367

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 38 9 11 2 0 1 77 14 191
2020 First official language - French 40 36 10 10 3 0 1 77 13 294
2019 First official language - English 47 30 7 11 4 0 0 78 15 194
2019 First official language - French 44 33 9 12 3 0 0 77 14 301
2017 First official language - English 47 34 7 9 3 0 0 81 13 134
2017 First official language - French 44 38 6 8 5 0 0 82 13 254
2014 First official language - English 50 32 5 9 4 0 0 82 13 180
2014 First official language - French 41 41 6 8 4 0 0 82 11 367

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 41 12 11 4 0 1 73 15 191
2020 First official language - French 36 41 11 9 2 0 0 78 10 296
2019 First official language - English 32 39 13 12 4 0 0 71 16 194
2019 First official language - French 27 40 17 10 5 1 0 68 15 301
2018 First official language - English 32 39 7 15 6 0 1 72 21 167
2018 First official language - French 31 44 11 9 4 1 1 76 13 294
2017 First official language - English 27 41 14 12 5 0 1 69 17 134
2017 First official language - French 36 36 15 7 5 0 1 73 13 253
2014 First official language - English 36 32 11 14 6 1 0 69 19 180
2014 First official language - French 29 45 13 10 3 0 0 74 13 367

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 37 12 8 2 1 1 77 10 189
2020 First official language - French 44 37 10 6 3 0 0 81 9 296
2019 First official language - English 52 28 11 5 3 0 0 81 8 194
2019 First official language - French 44 37 11 5 3 0 0 81 8 300
2017 First official language - English 54 30 6 6 4 0 0 84 10 135
2017 First official language - French 46 38 8 5 3 0 0 84 8 253
2014 First official language - English 59 29 6 4 1 1 0 88 5 180
2014 First official language - French 45 43 8 2 1 1 0 89 4 367

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 30 7 8 3 0 1 82 11 190
2020 First official language - French 50 30 10 7 3 0 0 80 10 296
2019 First official language - English 58 25 8 6 3 0 0 83 9 193
2019 First official language - French 46 35 8 5 4 1 0 82 9 300
2018 First official language - English 54 26 8 6 6 0 1 80 12 166
2018 First official language - French 46 37 10 3 3 0 0 83 7 294
2017 First official language - English 52 24 7 10 6 0 1 77 16 135
2017 First official language - French 49 34 9 4 4 0 1 83 8 251
2014 First official language - English 49 31 7 7 7 0 0 80 13 180
2014 First official language - French 46 33 10 6 4 0 2 79 11 367

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 35 7 7 6 0 1 80 13 191
2020 First official language - French 42 34 11 7 5 0 0 77 12 296
2019 First official language - English 43 33 10 13 2 0 0 76 14 194
2019 First official language - French 32 36 15 10 7 0 0 68 17 302
2018 First official language - English 43 32 12 8 5 0 0 74 14 166
2018 First official language - French 33 42 12 8 5 0 0 75 14 292
2017 First official language - English 42 41 10 4 2 0 0 83 7 135
2017 First official language - French 36 40 13 8 4 0 0 76 12 254
2014 First official language - English 48 34 7 7 3 0 0 82 10 180
2014 First official language - French 33 43 13 8 4 0 0 76 12 366

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 31 8 7 5 0 0 79 13 191
2020 First official language - French 42 32 11 8 6 0 0 75 14 295
2019 First official language - English 39 39 9 7 5 0 0 78 12 193
2019 First official language - French 32 36 17 6 9 0 0 68 15 302
2018 First official language - English 41 31 11 10 7 0 1 72 17 166
2018 First official language - French 34 37 15 8 4 0 1 72 13 292
2017 First official language - English 38 31 12 13 5 0 0 69 19 135
2017 First official language - French 35 37 13 9 6 0 0 72 15 254
2014 First official language - English 38 34 11 6 9 2 0 73 16 180
2014 First official language - French 30 38 12 10 10 0 0 68 20 367

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 36 11 9 6 0 0 74 15 189
2020 First official language - French 33 40 10 13 4 0 0 73 17 296
2019 First official language - English 30 39 10 12 8 1 0 70 21 192
2019 First official language - French 22 38 17 15 8 0 0 60 23 300
2018 First official language - English 33 38 9 11 9 0 0 70 21 167
2018 First official language - French 25 38 18 12 6 0 0 64 18 293
2017 First official language - English 25 41 12 15 6 1 0 67 21 134
2017 First official language - French 32 37 11 15 4 0 0 70 19 254

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 29 8 3 3 1 0 86 6 191
2020 First official language - French 46 36 11 5 2 1 0 82 7 295
2019 First official language - English 49 33 9 4 4 0 0 82 9 193
2019 First official language - French 34 38 15 7 5 1 0 72 12 299
2018 First official language - English 53 37 2 5 2 0 0 90 8 166
2018 First official language - French 39 46 8 4 2 0 0 86 6 293
2017 First official language - English 45 37 9 5 4 0 0 82 9 135
2017 First official language - French 41 39 10 7 2 1 0 81 9 254
2014 First official language - English 52 36 7 1 4 1 0 88 5 180
2014 First official language - French 44 36 9 5 5 1 0 81 10 367

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 27 8 6 8 1 1 78 14 190
2020 First official language - French 43 29 11 10 6 0 0 73 16 295
2019 First official language - English 44 27 10 11 8 0 0 71 19 192
2019 First official language - French 29 35 18 10 8 0 0 64 18 301
2018 First official language - English 48 27 11 7 7 0 0 75 14 167
2018 First official language - French 32 37 16 11 3 0 0 70 15 293
2017 First official language - English 39 34 6 12 9 0 0 74 21 134
2017 First official language - French 34 35 15 9 6 0 1 70 15 253

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 27 12 3 2 0 0 82 5 189
2020 First official language - French 52 33 9 4 2 0 0 84 7 295
2019 First official language - English 56 25 13 5 0 0 0 82 6 192
2019 First official language - French 41 38 13 5 3 0 0 79 8 300
2018 First official language - English 54 29 11 3 2 1 0 84 6 163
2018 First official language - French 46 33 14 5 3 0 0 79 7 292
2017 First official language - English 60 36 3 1 0 0 0 96 1 135
2017 First official language - French 49 37 10 4 0 0 0 86 4 254
2014 First official language - English 70 20 8 2 1 0 0 90 3 180
2014 First official language - French 63 26 8 2 1 0 0 89 3 367

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 33 6 5 7 0 1 82 12 191
2020 First official language - French 38 34 13 10 6 0 0 72 16 294
2019 First official language - English 43 36 8 7 6 0 0 79 14 193
2019 First official language - French 27 39 17 10 7 0 0 67 16 300
2018 First official language - English 43 34 9 11 3 0 0 77 15 165
2018 First official language - French 27 41 16 11 5 0 0 68 16 294
2017 First official language - English 44 38 7 7 4 0 0 82 11 135
2017 First official language - French 33 37 13 12 5 0 0 70 16 253
2014 First official language - English 38 40 10 5 7 1 0 78 12 180
2014 First official language - French 25 41 14 12 7 0 1 67 19 367

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 29 8 2 7 1 0 83 9 191
2020 First official language - French 46 36 8 6 5 0 0 82 10 294
2019 First official language - English 49 29 11 7 3 0 0 78 11 192
2019 First official language - French 36 36 16 7 5 0 0 73 12 302
2018 First official language - English 50 29 6 9 6 0 0 79 15 165
2018 First official language - French 36 40 13 7 5 0 0 76 11 292
2017 First official language - English 49 29 8 8 7 0 0 78 15 135
2017 First official language - French 42 32 14 7 4 0 0 74 11 254
2014 First official language - English 46 29 14 7 3 0 0 75 11 180
2014 First official language - French 31 37 18 9 4 0 0 68 14 367

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 32 11 6 6 0 1 77 12 190
2020 First official language - French 37 37 12 9 4 0 0 75 13 293
2019 First official language - English 40 36 12 7 5 1 0 76 12 191
2019 First official language - French 31 39 15 10 5 0 0 70 15 295
2018 First official language - English 39 37 9 8 6 0 1 77 14 165
2018 First official language - French 33 37 15 11 3 0 0 70 15 291
2017 First official language - English 42 33 13 7 6 0 0 75 12 135
2017 First official language - French 38 33 13 11 4 0 0 72 15 254
2014 First official language - English 41 37 10 8 5 0 0 77 13 180
2014 First official language - French 31 38 16 9 6 1 0 69 15 367

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 30 10 5 3 0 0 81 9 191
2020 First official language - French 45 34 13 5 4 0 0 78 9 295
2019 First official language - English 47 35 10 7 1 0 0 82 8 194
2019 First official language - French 35 39 13 7 6 0 0 75 12 302
2018 First official language - English 43 34 13 7 3 0 0 77 10 167
2018 First official language - French 37 42 11 7 3 0 0 79 10 294
2017 First official language - English 46 35 14 3 2 0 0 81 5 134
2017 First official language - French 39 42 11 6 1 0 0 81 7 254
2014 First official language - English 50 32 9 5 3 0 0 83 8 180
2014 First official language - French 38 43 12 4 3 0 0 81 7 367

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 30 26 5 6 0 0 62 11 190
2020 First official language - French 34 38 16 7 3 0 0 73 11 296
2019 First official language - English 44 26 19 4 7 0 0 70 11 191
2019 First official language - French 41 34 13 8 4 0 0 75 12 300
2018 First official language - English 38 31 23 5 4 0 0 68 9 166
2018 First official language - French 42 31 13 9 5 0 0 73 13 295
2017 First official language - English 34 35 17 9 4 0 1 70 13 135
2017 First official language - French 38 40 16 4 2 0 0 78 6 253
2014 First official language - English 32 36 18 11 2 0 0 69 13 180
2014 First official language - French 39 38 14 7 2 0 0 77 9 366

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 18 43 18 8 2 1 27 30 191
2020 First official language - French 11 35 32 15 6 1 0 21 47 296
2019 First official language - English 13 23 39 13 11 1 0 24 37 194
2019 First official language - French 21 35 27 10 6 0 1 16 56 303
2018 First official language - English 16 22 39 15 7 0 1 22 39 167
2018 First official language - French 15 34 32 13 4 1 1 18 50 293
2017 First official language - English 18 23 41 9 7 0 1 16 42 135
2017 First official language - French 16 35 27 15 4 1 3 20 52 253
2014 First official language - English 13 28 30 17 8 1 2 26 43 180
2014 First official language - French 14 36 32 11 5 1 1 16 52 367

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 16 27 28 14 3 1 44 28 190
2020 First official language - French 11 18 31 26 11 2 0 38 30 296
2019 First official language - English 24 18 28 14 11 4 0 27 44 193
2019 First official language - French 31 25 25 11 6 1 1 17 57 299
2018 First official language - English 18 27 26 19 9 1 1 28 45 167
2018 First official language - French 18 31 29 11 7 3 1 19 51 292
2017 First official language - English 22 23 28 16 7 3 2 24 47 135
2017 First official language - French 25 26 29 11 7 1 2 18 52 253
2014 First official language - English 17 20 32 14 12 2 4 27 39 180
2014 First official language - French 16 27 32 14 6 3 2 22 45 366

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 14 32 25 11 2 3 38 29 189
2020 First official language - French 13 29 26 19 8 2 1 28 44 296
2019 First official language - English 26 18 23 16 14 2 1 31 45 193
2019 First official language - French 30 25 24 14 5 2 1 19 57 301
2018 First official language - English 22 26 32 13 6 0 1 20 48 166
2018 First official language - French 26 32 25 8 3 3 3 12 62 294
2017 First official language - English 17 30 29 15 7 1 1 22 48 135
2017 First official language - French 28 26 26 11 3 2 3 14 58 253
2014 First official language - English 27 27 22 17 4 2 2 22 55 180
2014 First official language - French 32 30 22 8 4 2 2 12 64 366

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 11 35 27 14 1 1 42 22 190
2020 First official language - French 8 26 31 24 9 1 1 34 34 296
2019 First official language - English 7 15 31 25 20 1 1 46 22 194
2019 First official language - French 16 19 29 24 10 0 1 35 36 301
2018 First official language - English 6 17 29 33 14 0 1 47 23 167
2018 First official language - French 12 22 31 24 8 1 1 33 35 293
2017 First official language - English 11 17 31 29 11 0 1 41 28 135
2017 First official language - French 13 24 31 21 8 1 2 30 38 253
2014 First official language - English 10 14 39 25 11 0 2 36 24 179
2014 First official language - French 13 18 37 20 9 2 2 30 32 366

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 17 30 17 14 3 3 32 36 190
2020 First official language - French 15 27 25 18 12 1 3 31 44 297
2019 First official language - English 17 18 20 21 20 2 2 43 36 194
2019 First official language - French 23 24 26 17 7 1 3 25 48 301
2018 First official language - English 14 22 29 23 10 1 1 34 37 166
2018 First official language - French 16 28 24 18 9 3 2 28 47 292
2017 First official language - English 22 21 26 14 11 2 3 26 46 134
2017 First official language - French 20 25 29 13 7 1 5 21 48 252
2014 First official language - English 18 27 27 16 8 1 3 25 47 180
2014 First official language - French 25 26 25 15 5 2 2 21 53 366

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 11 30 28 11 4 4 42 25 190
2020 First official language - French 14 20 28 22 10 5 1 34 36 295
2019 First official language - English 17 19 20 19 19 5 1 40 39 192
2019 First official language - French 27 24 20 14 9 3 2 25 54 302
2018 First official language - English 19 21 25 21 10 2 2 32 42 167
2018 First official language - French 18 29 24 14 9 5 1 24 50 294
2017 First official language - English 21 23 27 15 8 4 1 24 47 135
2017 First official language - French 24 28 23 14 5 3 3 20 55 253
2014 First official language - English 13 14 26 27 12 2 6 43 29 179
2014 First official language - French 16 24 26 22 7 4 3 30 42 367

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 23 27 17 12 1 1 30 43 191
2020 First official language - French 14 22 34 19 9 1 1 29 36 296
2019 First official language - English 24 17 23 18 16 2 0 34 42 194
2019 First official language - French 20 26 29 14 8 3 1 22 47 302
2018 First official language - English 17 30 27 21 5 1 0 26 47 167
2018 First official language - French 20 27 32 11 5 4 2 17 49 293
2017 First official language - English 21 18 35 17 8 1 1 25 39 134
2017 First official language - French 22 25 30 11 6 3 2 19 49 252
2014 First official language - English 25 28 25 12 5 2 2 18 56 179
2014 First official language - French 19 27 33 9 6 3 3 16 49 367

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 12 40 26 13 0 1 40 20 191
2020 First official language - French 5 16 32 33 11 1 1 45 22 297
2019 First official language - English 9 18 26 30 17 1 0 47 27 194
2019 First official language - French 9 22 25 27 17 0 1 44 31 302
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 28 13 8 6 4 2 72 15 191
2020 First official language - French 34 32 13 8 4 6 2 72 13 297
2019 First official language - English 39 27 15 7 5 4 2 70 14 194
2019 First official language - French 32 32 20 7 5 2 2 67 13 302
2018 First official language - English 29 30 14 8 10 5 5 65 20 166
2018 First official language - French 26 35 19 6 6 4 5 67 13 293
2017 First official language - English 39 28 8 11 10 2 3 70 22 135
2017 First official language - French 34 31 15 11 3 3 3 69 15 254
2014 First official language - English 42 26 8 9 8 3 5 73 18 180
2014 First official language - French 33 28 15 9 7 3 5 67 17 367

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 22 8 8 5 1 0 78 14 191
2020 First official language - French 57 28 6 6 3 0 0 85 9 297
2019 First official language - English 52 24 8 9 5 1 0 77 14 193
2019 First official language - French 52 31 7 5 4 0 0 84 9 302
2018 First official language - English 48 25 9 10 7 1 0 74 17 166
2018 First official language - French 47 36 9 4 3 1 0 83 8 291
2017 First official language - English 55 22 6 7 9 0 2 78 16 135
2017 First official language - French 53 27 9 9 1 0 0 80 11 254
2014 First official language - English 56 21 7 8 7 0 0 77 15 179
2014 First official language - French 49 32 8 5 6 0 0 81 10 367

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 24 4 2 4 1 0 89 7 191
2020 First official language - French 59 31 6 3 1 0 0 90 4 295
2019 First official language - English 64 24 7 4 1 0 0 88 5 193
2019 First official language - French 49 36 8 4 3 0 0 85 7 302
2018 First official language - English 57 27 3 7 6 0 0 84 13 165
2018 First official language - French 48 39 8 3 2 0 0 87 5 294
2017 First official language - English 60 28 3 4 6 0 0 88 9 135
2017 First official language - French 49 38 8 3 2 0 0 86 5 254
2014 First official language - English 56 30 5 7 2 0 0 87 8 178
2014 First official language - French 48 37 8 4 3 0 0 85 7 367

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 30 6 4 4 0 1 87 7 190
2020 First official language - French 53 36 6 4 2 0 0 89 6 297
2019 First official language - English 58 29 7 3 2 1 1 89 4 193
2019 First official language - French 44 38 12 3 3 0 0 82 6 301
2018 First official language - English 55 27 8 5 4 1 0 83 9 166
2018 First official language - French 42 38 12 3 2 2 0 82 5 294

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 20 5 3 4 7 1 86 8 191
2020 First official language - French 57 25 7 3 3 4 2 87 6 296
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 20 5 1 4 0 2 90 5 190
2020 First official language - French 61 25 9 2 2 1 1 87 4 297
2019 First official language - English 64 17 11 4 1 1 2 84 5 193
2019 First official language - French 51 29 12 4 2 1 1 82 6 300

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 26 10 4 4 1 1 82 8 191
2020 First official language - French 56 26 8 5 4 0 0 82 9 296
2019 First official language - English 46 29 13 6 4 1 1 77 10 194
2019 First official language - French 42 30 16 6 5 0 1 73 11 302
2018 First official language - English 53 25 4 10 6 1 1 79 16 165
2018 First official language - French 38 37 13 8 3 1 0 76 11 291
2017 First official language - English 48 24 13 7 7 0 2 73 13 135
2017 First official language - French 43 32 12 8 3 1 1 77 11 254
2014 First official language - English 49 31 4 7 7 2 1 82 14 179
2014 First official language - French 40 38 11 6 5 0 1 78 11 367

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 18 10 4 5 2 2 80 9 190
2020 First official language - French 55 25 9 4 5 0 1 81 9 295

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 27 6 6 2 2 1 85 9 191
2020 First official language - French 56 27 9 4 4 0 0 83 8 297
2019 First official language - English 57 24 10 6 2 1 0 82 8 192
2019 First official language - French 45 29 13 5 6 1 1 76 11 299
2018 First official language - English 58 18 11 8 3 0 1 77 12 163
2018 First official language - French 43 35 13 7 2 1 0 79 9 290
2017 First official language - English 53 25 8 8 4 1 0 80 12 134
2017 First official language - French 43 35 10 8 2 0 1 79 11 254
2014 First official language - English 52 28 7 5 7 1 0 81 12 180
2014 First official language - French 46 32 11 7 4 0 0 78 11 367

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 191
2020 First official language - French 50 50 297

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 14 5 1 1 4 6 92 3 191
2020 First official language - French 62 21 5 3 2 4 4 89 5 297

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 19 8 4 3 0 0 85 7 191
2020 First official language - French 59 25 7 4 4 0 0 84 9 297
2019 First official language - English 59 20 9 9 3 0 1 79 11 193
2019 First official language - French 50 29 10 4 7 0 0 79 11 303
2018 First official language - English 56 20 8 7 8 1 1 77 15 164
2018 First official language - French 48 31 12 4 5 1 0 79 9 290
2017 First official language - English 56 24 7 7 4 1 1 82 10 135
2017 First official language - French 55 24 11 6 3 1 0 80 9 252
2014 First official language - English 58 26 4 5 5 2 0 86 10 180
2014 First official language - French 52 30 10 4 4 1 1 82 8 367
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 28 9 9 6 4 0 75 16 191
2020 First official language - French 31 36 16 7 6 4 0 70 13 297
2019 First official language - English 36 29 10 9 11 4 0 68 22 192
2019 First official language - French 22 27 19 17 11 4 0 51 29 299
2018 First official language - English 34 30 18 8 6 4 0 66 15 167
2018 First official language - French 22 39 20 10 3 7 0 65 14 293
2017 First official language - English 37 31 11 11 5 5 0 72 16 135
2017 First official language - French 23 41 15 10 6 5 0 67 17 254
2014 First official language - English 39 31 11 5 7 6 0 75 13 180
2014 First official language - French 25 35 20 9 5 6 0 64 15 367

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 30 10 8 10 1 0 72 18 191
2020 First official language - French 29 34 14 14 8 1 0 64 22 296
2019 First official language - English 34 28 10 9 17 2 0 63 26 192
2019 First official language - French 16 27 21 19 15 1 0 44 35 300
2018 First official language - English 26 38 16 12 8 1 0 64 20 165
2018 First official language - French 19 36 22 16 4 4 0 57 21 292
2017 First official language - English 30 34 11 11 9 4 0 67 21 135
2017 First official language - French 17 35 18 17 10 2 1 54 28 254
2014 First official language - English 32 32 11 13 9 3 0 66 23 180
2014 First official language - French 23 35 20 12 7 2 0 59 20 367

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 30 15 9 10 1 0 65 20 191
2020 First official language - French 23 35 18 12 10 3 0 59 22 296
2019 First official language - English 27 28 13 11 18 3 0 57 30 191
2019 First official language - French 11 24 25 24 13 2 0 36 38 296
2018 First official language - English 24 30 17 17 11 2 0 55 28 167
2018 First official language - French 15 30 27 16 6 6 0 47 24 290
2017 First official language - English 21 26 15 21 12 5 0 50 35 135
2017 First official language - French 13 24 29 17 12 5 0 39 30 254
2014 First official language - English 20 29 16 18 11 5 0 51 31 180
2014 First official language - French 15 34 24 14 8 5 0 51 24 367

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 32 9 14 12 2 0 64 26 189
2020 First official language - French 22 38 16 14 8 1 0 61 23 297
2019 First official language - English 24 26 14 18 17 1 0 51 35 191
2019 First official language - French 14 22 24 22 15 2 0 37 38 300
2018 First official language - English 21 31 16 19 10 3 0 54 30 167
2018 First official language - French 15 31 26 16 8 4 0 48 25 290
2017 First official language - English 20 36 13 16 11 4 0 58 28 135
2017 First official language - French 15 33 23 14 10 5 0 50 25 253
2014 First official language - English 21 30 13 23 10 2 0 53 34 180
2014 First official language - French 19 34 18 16 11 2 0 54 27 367

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 25 12 3 1 1 0 83 5 191
2020 First official language - French 45 27 16 9 3 0 0 72 12 297
2019 First official language - English 51 26 16 4 1 1 0 78 5 194
2019 First official language - French 35 22 22 13 6 2 0 58 20 302
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 45 9 9 5 0 0 77 13 190
2020 First official language - French 23 43 16 12 5 1 0 66 18 297
2019 First official language - English 24 42 11 15 7 1 1 67 22 193
2019 First official language - French 16 37 22 15 10 0 0 53 25 299
2018 First official language - English 26 44 13 14 4 0 0 70 18 167
2018 First official language - French 20 42 18 16 2 1 0 63 18 294
2017 First official language - English 28 39 13 12 7 2 0 68 19 135
2017 First official language - French 22 43 19 8 7 0 0 66 15 253
2014 First official language - English 37 42 12 7 1 0 0 80 8 180
2014 First official language - French 27 45 14 8 4 1 0 74 12 366

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 30 19 16 10 3 0 53 27 191
2020 First official language - French 15 36 23 14 10 2 0 53 24 293
2019 First official language - English 15 23 15 20 23 3 1 40 45 192
2019 First official language - French 7 23 25 26 17 2 0 31 44 299

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 33 7 5 5 2 1 82 11 191
2020 First official language - French 44 35 9 5 4 2 0 81 9 296
2019 First official language - English 39 31 13 11 3 3 1 73 14 193
2019 First official language - French 34 34 16 7 5 3 0 70 13 301
2018 First official language - English 43 29 13 9 3 2 1 74 13 166
2018 First official language - French 31 37 16 8 3 5 0 72 12 294
2017 First official language - English 50 32 7 4 4 2 1 84 9 134
2017 First official language - French 34 41 9 8 5 3 1 77 13 254
2014 First official language - English 53 29 5 7 2 3 2 85 10 180
2014 First official language - French 44 36 10 6 2 1 1 82 8 366

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 30 14 5 4 2 1 76 9 191
2020 First official language - French 37 37 15 6 3 1 0 75 9 296
2019 First official language - English 31 32 16 12 7 2 1 65 19 193
2019 First official language - French 24 32 27 9 6 2 0 57 15 302
2018 First official language - English 36 39 14 6 5 0 0 75 11 166
2018 First official language - French 25 42 19 8 2 4 0 69 10 294

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 24 12 12 10 13 4 60 26 190
2020 First official language - French 21 27 17 14 10 9 2 54 28 296
2019 First official language - English 23 17 21 11 13 13 3 48 28 194
2019 First official language - French 16 19 25 12 13 13 2 42 29 301
2018 First official language - English 25 21 20 7 10 12 4 55 20 165
2018 First official language - French 17 20 23 14 9 13 4 45 27 293
2017 First official language - English 24 19 11 13 9 18 6 56 29 135
2017 First official language - French 13 27 21 10 14 11 3 47 28 254
2014 First official language - English 26 19 16 13 14 9 4 51 31 180
2014 First official language - French 16 21 23 14 11 12 4 44 29 367

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 12 9 11 5 0 66 21 190
2020 First official language - French 25 36 19 10 9 2 0 62 19 293
2019 First official language - English 29 26 12 12 16 4 1 58 29 194
2019 First official language - French 17 33 24 16 8 2 1 51 24 301
2018 First official language - English 24 31 17 12 11 5 1 58 24 166
2018 First official language - French 21 38 21 11 6 4 0 61 17 295
2017 First official language - English 27 33 14 10 10 6 1 64 21 135
2017 First official language - French 33 35 15 10 4 2 0 70 15 252
2014 First official language - English 24 36 16 9 10 5 0 63 20 180
2014 First official language - French 24 38 19 10 5 3 1 64 16 367

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 24 10 12 17 4 4 58 31 191
2020 First official language - French 19 28 17 16 14 3 1 50 32 297
2019 First official language - English 21 21 12 15 22 5 4 46 40 193
2019 First official language - French 13 23 23 18 18 3 2 38 38 301
2018 First official language - English 15 28 16 16 19 2 4 46 37 166
2018 First official language - French 17 25 25 16 11 4 2 44 30 294
2017 First official language - English 16 22 12 16 21 5 9 44 43 135
2017 First official language - French 18 24 16 18 16 3 5 46 36 253
2014 First official language - English 16 16 12 22 24 5 5 36 51 180
2014 First official language - French 11 22 17 19 22 4 5 36 46 367

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 13 6 6 0 3 75 12 191
2020 First official language - French 58 18 12 6 4 1 1 78 10 295
2019 First official language - English 56 22 11 3 5 1 2 80 8 194
2019 First official language - French 59 18 12 3 4 0 4 80 7 302

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 25 10 4 5 0 3 81 9 191
2020 First official language - French 56 25 10 4 3 0 2 82 8 295
2019 First official language - English 61 19 10 5 2 2 2 83 7 193
2019 First official language - French 48 21 17 5 3 2 4 73 9 302

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 8 3 3 3 5 5 91 6 191
2020 First official language - French 72 9 6 5 2 2 3 85 8 296
2019 First official language - English 75 7 5 4 2 5 2 89 6 192
2019 First official language - French 72 7 7 2 5 3 4 86 7 301

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 11 2 2 3 1 6 92 6 191
2020 First official language - French 75 9 6 2 2 1 6 90 4 293
2019 First official language - English 83 4 5 1 1 2 5 93 2 190
2019 First official language - French 75 8 4 1 2 2 8 92 4 299

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 36 12 5 5 2 0 78 10 191
2020 First official language - French 26 40 18 9 3 4 0 69 12 296
2019 First official language - English 35 38 14 6 3 4 0 75 10 194
2019 First official language - French 18 40 26 6 7 2 0 60 13 302
2018 First official language - English 33 36 14 10 4 2 0 72 14 166
2018 First official language - French 25 39 20 8 2 5 0 68 11 295
2017 First official language - English 35 35 11 8 6 4 0 73 15 134
2017 First official language - French 22 35 25 8 6 3 1 59 14 254

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 36 6 6 5 1 0 83 11 187
2020 First official language - French 40 36 13 6 3 1 0 77 9 294
2019 First official language - English 43 35 9 7 4 2 0 79 11 193
2019 First official language - French 31 37 16 9 6 2 0 70 14 302
2018 First official language - English 48 35 9 4 3 2 0 84 7 166
2018 First official language - French 41 42 9 3 1 4 0 86 4 289
2017 First official language - English 50 31 7 6 4 1 0 83 10 135
2017 First official language - French 42 41 8 5 2 1 0 84 7 254
2014 First official language - English 49 29 9 5 4 3 0 81 10 180
2014 First official language - French 40 44 8 2 2 3 0 87 4 367

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 30 14 2 4 6 0 79 7 191
2020 First official language - French 41 33 15 4 2 5 0 78 6 294
2019 First official language - English 46 25 15 5 3 5 1 76 9 194
2019 First official language - French 33 35 21 3 5 3 0 70 8 301
2018 First official language - English 52 31 7 5 2 3 0 85 8 166
2018 First official language - French 39 40 13 4 0 4 0 82 4 290
2017 First official language - English 53 31 9 1 2 4 0 88 3 135
2017 First official language - French 39 41 12 4 0 4 0 84 4 252
2014 First official language - English 48 28 13 2 1 7 0 82 3 180
2014 First official language - French 39 38 12 2 2 7 0 83 4 366

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 22 14 4 4 7 1 76 9 190
2020 First official language - French 41 33 15 5 2 4 0 78 7 295

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 25 7 6 3 5 0 83 9 191
2020 First official language - French 51 30 8 6 3 2 1 83 9 293

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 24 9 4 3 0 1 84 7 191
2020 First official language - French 49 34 9 5 3 0 0 83 8 295
2019 First official language - English 55 25 10 7 3 0 0 81 10 193
2019 First official language - French 42 38 12 3 7 0 0 79 9 301
2018 First official language - English 56 30 5 4 4 0 0 86 8 167
2018 First official language - French 44 38 12 2 2 1 0 83 4 289
2017 First official language - English 58 28 6 5 3 0 0 86 8 135
2017 First official language - French 44 40 8 5 3 0 0 84 8 254
2014 First official language - English 57 29 7 5 2 0 0 87 7 180
2014 First official language - French 47 38 10 2 3 0 0 85 5 367

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 30 12 9 8 1 0 70 17 190
2020 First official language - French 34 31 16 9 8 0 0 66 17 294
2019 First official language - English 38 24 11 11 12 3 1 64 24 194
2019 First official language - French 22 31 20 14 11 1 0 54 26 302
2018 First official language - English 33 36 16 7 8 0 0 69 15 167
2018 First official language - French 31 30 22 10 6 1 0 62 16 289
2017 First official language - English 27 37 16 11 7 2 0 64 19 134
2017 First official language - French 25 31 21 11 10 2 0 57 21 254
2014 First official language - English 33 30 14 10 11 1 0 64 22 180
2014 First official language - French 19 36 22 12 8 2 1 56 21 367

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 29 13 8 7 0 0 72 15 190
2020 First official language - French 33 35 14 11 7 0 0 68 18 294
2019 First official language - English 39 25 11 11 12 1 1 65 23 193
2019 First official language - French 24 33 18 13 10 1 0 58 24 300
2018 First official language - English 33 35 14 11 7 0 0 68 18 166
2018 First official language - French 31 36 17 12 4 1 0 67 16 290
2017 First official language - English 32 34 19 10 5 0 0 67 15 135
2017 First official language - French 23 39 18 13 6 0 1 62 20 254
2014 First official language - English 37 31 9 15 7 0 0 68 22 180
2014 First official language - French 22 41 20 10 6 1 1 63 17 367

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 18 18 9 12 5 1 57 23 191
2020 First official language - French 32 25 19 13 9 2 0 58 23 297
2019 First official language - English 31 19 15 14 14 5 0 54 30 193
2019 First official language - French 23 24 22 14 12 5 1 49 27 303
2018 First official language - English 30 19 23 12 11 4 1 51 24 167
2018 First official language - French 29 26 19 13 8 4 0 58 22 288
2017 First official language - English 23 25 17 19 11 3 2 50 32 135
2017 First official language - French 27 30 13 16 8 5 2 61 25 254
2014 First official language - English 30 22 13 14 14 7 0 55 30 180
2014 First official language - French 22 28 23 10 11 5 1 53 22 367
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 42 28 30 191
2020 First official language - French 36 28 36 297
2019 First official language - English 47 20 33 194
2019 First official language - French 40 23 37 303
2018 First official language - English 43 17 40 166
2018 First official language - French 35 32 33 293
2017 First official language - English 47 22 31 135
2017 First official language - French 37 32 31 254
2014 First official language - English 43 16 41 180
2014 First official language - French 34 30 36 367

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 7 20 57 5 4 6 80
2020 First official language - French 13 19 58 2 2 6 107
2019 First official language - English 8 9 61 3 14 6 91
2019 First official language - French 8 20 57 1 9 6 120
2018 First official language - English 9 11 51 9 14 7 71
2018 First official language - French 14 18 57 0 9 1 102
2017 First official language - English 12 8 48 9 21 3 63
2017 First official language - French 10 14 53 2 10 11 92
2014 First official language - English 10 16 55 5 9999 14 77
2014 First official language - French 12 21 49 4 9999 15 126
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 191
2020 First official language - French 10 90 297
2019 First official language - English 14 86 194
2019 First official language - French 12 88 302
2018 First official language - English 14 86 166
2018 First official language - French 18 82 294

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 48 52 21
2020 First official language - French 37 63 31
2019 First official language - English 53 47 28
2019 First official language - French 32 68 37
2018 First official language - English 36 64 23
2018 First official language - French 40 60 53

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 77 23 21
2020 First official language - French 72 28 31
2019 First official language - English 49 51 28
2019 First official language - French 75 25 37
2018 First official language - English 64 36 23
2018 First official language - French 65 35 53

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 21
2020 First official language - French 0 100 31
2019 First official language - English 0 100 28
2019 First official language - French 0 100 37
2018 First official language - English 0 100 23
2018 First official language - French 0 100 53

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 23
2018 First official language - French 0 100 53

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 21
2020 First official language - French 42 58 31
2019 First official language - English 47 53 28
2019 First official language - French 29 71 37
2018 First official language - English 29 71 23
2018 First official language - French 26 74 53

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 62 38 21
2020 First official language - French 56 44 31
2019 First official language - English 51 49 28
2019 First official language - French 52 48 37
2018 First official language - English 39 61 23
2018 First official language - French 52 48 53

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 67 33 21
2020 First official language - French 42 58 31
2019 First official language - English 38 62 28
2019 First official language - French 51 49 37
2018 First official language - English 23 77 23
2018 First official language - French 42 58 53

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 68 32 21
2020 First official language - French 43 57 31
2019 First official language - English 47 53 28
2019 First official language - French 48 52 37
2018 First official language - English 57 43 23
2018 First official language - French 51 49 53

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 59 41 21
2020 First official language - French 37 63 31
2019 First official language - English 71 29 28
2019 First official language - French 37 63 37
2018 First official language - English 31 69 23
2018 First official language - French 39 61 53

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 63 37 21
2020 First official language - French 61 39 31
2019 First official language - English 59 41 28
2019 First official language - French 58 42 37
2018 First official language - English 37 63 23
2018 First official language - French 54 46 53

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 21
2020 First official language - French 34 66 31
2019 First official language - English 32 68 28
2019 First official language - French 29 71 37
2018 First official language - English 46 54 23
2018 First official language - French 29 71 53

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 29 71 21
2020 First official language - French 24 76 31

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 61 39 21
2020 First official language - French 55 45 31
2019 First official language - English 38 62 28
2019 First official language - French 48 52 37
2018 First official language - English 45 55 23
2018 First official language - French 47 53 53

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 21
2020 First official language - French 17 83 31
2019 First official language - English 24 76 28
2019 First official language - French 13 87 37

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 17 83 28
2019 First official language - French 23 77 37

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 65 35 21
2020 First official language - French 64 36 31
2019 First official language - English 83 17 28
2019 First official language - French 57 43 36
2018 First official language - English 44 56 23
2018 First official language - French 53 47 53

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 21
2020 First official language - French 41 59 31
2019 First official language - English 22 78 28
2019 First official language - French 36 64 36

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 28
2019 First official language - French 13 87 36

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 21
2020 First official language - French 32 68 31

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 21
2020 First official language - French 18 82 31
2019 First official language - English 19 81 28
2019 First official language - French 18 82 36

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 33 67 23
2018 First official language - French 19 81 53

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 40 60 21
2018 First official language - French 16 84 49

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 62 38 21
2018 First official language - French 46 54 49

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 35 65 21
2018 First official language - French 44 56 49

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 13 13 5 6 38 7 58 19 191
2020 First official language - French 21 19 16 3 3 32 7 65 10 297
2019 First official language - English 15 10 18 6 9 30 11 44 26 192
2019 First official language - French 15 15 21 9 5 28 7 45 23 301
2018 First official language - English 15 16 18 6 6 33 6 50 21 165
2018 First official language - French 15 16 26 4 5 30 5 47 13 292
2017 First official language - English 17 20 15 4 8 31 6 59 18 135
2017 First official language - French 17 14 19 7 5 31 6 49 20 254
2014 First official language - English 19 17 18 8 7 28 4 52 21 180
2014 First official language - French 11 18 22 5 6 30 8 46 19 367

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 23 13 6 4 18 1 71 13 191
2020 First official language - French 36 32 15 4 2 10 1 77 7 297
2019 First official language - English 31 25 16 6 6 14 2 67 14 194
2019 First official language - French 24 29 25 6 6 9 1 58 13 302
2018 First official language - English 33 33 15 4 3 11 1 74 9 166
2018 First official language - French 23 41 19 5 3 9 0 70 9 291
2017 First official language - English 37 26 12 3 7 13 2 75 11 134
2017 First official language - French 26 37 15 6 3 12 1 72 10 253
2014 First official language - English 31 32 16 5 3 12 1 73 9 180
2014 First official language - French 23 35 21 3 5 12 2 67 9 367
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 190
2020 First official language - French 7 93 297
2019 First official language - English 7 93 192
2019 First official language - French 6 94 302
2018 First official language - English 7 93 165
2018 First official language - French 6 94 291

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 11
2020 First official language - French 36 64 20
2019 First official language - English 39 61 14
2019 First official language - French 56 44 19

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 20
2019 First official language - English 0 100 14
2019 First official language - French 0 100 19
2018 First official language - English 0 100 11
2018 First official language - French 0 100 18

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 27 73 20
2019 First official language - English 0 100 14
2019 First official language - French 29 71 18

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 20

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 14
2019 First official language - French 0 100 18
2018 First official language - English 0 100 11
2018 First official language - French 0 100 18

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 14
2019 First official language - French 0 100 18
2018 First official language - English 0 100 11
2018 First official language - French 0 100 18

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 20
2019 First official language - English 0 100 14
2019 First official language - French 0 100 18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 20
2019 First official language - English 0 100 14
2019 First official language - French 0 100 18
2018 First official language - English 0 100 11
2018 First official language - French 0 100 18

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 29 71 18

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 11
2020 First official language - French 25 75 20
2019 First official language - English 50 50 14
2019 First official language - French 39 61 18

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 0 100 18

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 44 56 14
2019 First official language - French 35 65 18
2018 First official language - English 56 44 11
2018 First official language - French 50 50 18

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 0 100 18

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 0 100 18

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 0 100 18

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 0 100 18

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 0 100 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 9 15 4 3 42 4 60 13 190
2020 First official language - French 22 18 16 3 2 33 7 65 9 295
2019 First official language - English 15 11 20 3 2 35 14 52 10 194
2019 First official language - French 17 15 22 3 5 31 8 52 13 302
2018 First official language - English 17 17 17 3 4 35 6 59 13 167
2018 First official language - French 16 17 22 2 2 35 7 56 6 290
2017 First official language - English 22 12 17 2 3 42 3 60 8 135
2017 First official language - French 16 15 23 3 2 35 6 52 9 254
2014 First official language - English 18 10 15 4 4 39 9 55 15 180
2014 First official language - French 14 17 20 2 3 35 10 55 9 367

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 21 15 4 4 17 1 73 10 191
2020 First official language - French 36 31 16 4 3 10 1 75 7 297
2019 First official language - English 33 21 18 4 3 18 2 68 9 192
2019 First official language - French 24 29 24 4 5 13 2 62 10 303
2018 First official language - English 32 30 16 3 4 14 1 73 8 167
2018 First official language - French 26 34 18 3 2 17 0 72 6 292
2017 First official language - English 42 23 10 2 3 18 2 81 6 135
2017 First official language - French 29 35 16 2 1 15 1 77 4 254
2014 First official language - English 36 20 13 2 4 23 2 75 7 180
2014 First official language - French 26 32 20 2 2 17 1 71 5 367
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 26 18 8 8 0 2 65 16 191
2020 First official language - French 44 22 15 9 9 0 1 67 18 296

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 27 13 12 8 0 1 66 20 191
2020 First official language - French 40 26 17 10 6 0 0 66 17 296
2019 First official language - English 31 23 23 10 13 1 1 54 23 194
2019 First official language - French 26 28 20 14 11 0 0 54 26 302
2018 First official language - English 24 27 26 9 14 0 0 51 23 165
2018 First official language - French 24 26 23 13 13 0 1 51 26 295
2017 First official language - English 31 30 11 8 17 1 3 62 26 134
2017 First official language - French 21 21 23 12 20 0 3 44 33 254

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 29 27 17 12 0 0 43 29 191
2020 First official language - French 17 21 30 20 12 0 0 38 32 297
2019 First official language - English 26 27 23 15 9 0 0 53 24 194
2019 First official language - French 21 27 26 12 14 0 1 48 26 302
2018 First official language - English 23 29 20 16 12 0 1 52 28 165
2018 First official language - French 17 29 27 16 11 0 0 46 27 294
2017 First official language - English 23 23 27 16 11 0 0 46 27 135
2017 First official language - French 18 25 32 15 9 0 1 43 25 254

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 32 18 16 8 0 0 58 24 191
2020 First official language - French 21 24 27 16 10 1 0 46 27 297
2019 First official language - English 36 29 18 11 6 0 1 65 17 192
2019 First official language - French 22 27 26 12 13 0 1 49 25 296
2018 First official language - English 33 24 23 11 8 0 1 58 19 164
2018 First official language - French 21 26 27 15 11 0 0 47 26 295
2017 First official language - English 24 31 23 12 9 0 0 55 21 135
2017 First official language - French 17 28 27 17 8 0 2 46 26 253

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 27 20 17 13 2 1 49 31 188
2020 First official language - French 15 21 22 24 16 1 0 37 40 295
2019 First official language - English 25 22 20 18 13 0 1 48 32 193
2019 First official language - French 15 21 26 19 18 0 1 36 37 297
2018 First official language - English 23 20 22 19 14 0 1 44 34 165
2018 First official language - French 19 24 23 16 16 0 1 44 32 293
2017 First official language - English 17 23 22 20 19 0 0 40 38 135
2017 First official language - French 14 21 26 22 15 0 3 36 38 254

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 34 17 7 7 0 3 69 14 191
2020 First official language - French 37 30 17 6 6 1 3 69 13 295
2019 First official language - English 53 17 12 9 7 0 2 72 16 192
2019 First official language - French 45 26 11 7 4 1 5 76 12 302
2018 First official language - English 48 25 12 9 3 0 3 75 12 164
2018 First official language - French 41 28 13 8 4 0 7 74 13 295
2017 First official language - English 46 16 21 7 2 2 7 67 10 132
2017 First official language - French 39 27 18 6 2 0 7 72 9 254

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 26 24 11 13 1 0 52 24 190
2020 First official language - French 35 27 22 11 5 1 0 62 16 297
2019 First official language - English 39 21 19 10 10 0 0 60 21 194
2019 First official language - French 41 28 18 6 6 0 1 70 12 299
2018 First official language - English 37 20 21 11 10 0 1 58 21 164
2018 First official language - French 34 26 22 11 6 1 0 61 17 295
2017 First official language - English 31 26 17 14 12 0 0 57 26 134
2017 First official language - French 32 32 20 9 6 0 2 65 15 254

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 26 18 10 14 0 4 57 25 188
2020 First official language - French 34 20 24 12 7 0 3 55 20 296

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 34 21 5 6 1 0 68 11 190
2020 First official language - French 29 32 21 11 4 1 2 62 16 295
2019 First official language - English 31 31 18 11 8 0 1 63 19 194
2019 First official language - French 26 29 21 13 9 1 1 56 22 303
2018 First official language - English 26 27 26 15 6 0 1 53 21 166
2018 First official language - French 23 33 24 15 4 1 1 57 19 293
2017 First official language - English 31 29 22 15 3 0 0 60 18 134
2017 First official language - French 29 31 18 14 7 1 1 61 21 253

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 37 18 11 12 1 1 59 23 190
2020 First official language - French 19 34 21 16 9 1 1 53 25 297
2019 First official language - English 21 30 26 16 8 0 0 51 23 192
2019 First official language - French 17 27 25 17 14 0 0 43 32 299
2018 First official language - English 14 35 20 17 13 0 1 49 30 166
2018 First official language - French 16 31 26 15 12 1 0 47 27 293
2017 First official language - English 17 24 29 15 14 0 1 42 29 134
2017 First official language - French 18 29 25 15 12 0 1 47 27 253

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 32 18 9 10 1 1 62 20 188
2020 First official language - French 30 30 18 15 7 0 0 60 22 297
2019 First official language - English 21 29 26 15 8 0 1 50 24 194
2019 First official language - French 22 25 21 18 13 0 1 47 32 299
2018 First official language - English 21 27 25 16 11 0 1 48 27 166
2018 First official language - French 21 27 24 16 12 0 0 48 28 294
2017 First official language - English 20 25 23 22 9 0 1 45 31 134
2017 First official language - French 22 28 19 18 11 0 2 51 29 253

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 31 9 5 7 0 1 78 12 190
2020 First official language - French 47 25 11 8 8 1 0 73 16 295
2019 First official language - English 47 24 14 9 7 0 0 71 15 193
2019 First official language - French 39 25 15 8 11 0 1 65 20 302

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 38 19 9 7 0 1 64 16 190
2020 First official language - French 32 24 25 12 7 0 0 56 18 297

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 38 20 10 6 0 1 63 17 190
2020 First official language - French 32 31 21 9 6 0 0 63 16 297
2019 First official language - English 35 29 20 10 5 0 1 65 14 193
2019 First official language - French 32 31 19 11 7 0 1 63 18 297
2018 First official language - English 30 35 20 10 4 0 1 66 15 164
2018 First official language - French 32 25 26 11 6 0 0 57 17 293
2017 First official language - English 28 32 18 11 11 0 0 61 22 133
2017 First official language - French 32 29 21 8 7 1 3 63 16 253

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 30 16 3 4 1 1 76 8 189
2020 First official language - French 53 25 12 5 2 1 2 80 8 296
2019 First official language - English 52 25 13 7 3 0 0 77 10 193
2019 First official language - French 59 20 10 5 4 0 3 81 9 302
2018 First official language - English 49 30 12 4 5 0 1 79 9 166
2018 First official language - French 55 24 11 5 4 0 1 80 9 293
2017 First official language - English 60 23 8 5 3 0 0 83 9 134
2017 First official language - French 59 19 10 5 5 0 2 80 10 253

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 38 19 9 4 0 0 68 13 191
2020 First official language - French 40 32 16 6 5 0 1 73 11 296

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 14 4 3 3 1 4 89 7 190
2020 First official language - French 69 15 8 2 1 0 5 88 3 296
2019 First official language - English 78 10 4 1 2 1 4 92 3 194
2019 First official language - French 71 12 7 1 3 1 5 88 4 300
2018 First official language - English 68 13 7 3 2 0 6 87 6 165
2018 First official language - French 68 14 7 2 2 0 6 88 4 292

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 10 1 2 4 1 3 93 6 190
2020 First official language - French 77 11 3 4 3 0 3 90 7 296
2019 First official language - English 75 10 6 2 5 1 1 87 7 193
2019 First official language - French 64 14 8 4 5 1 4 82 9 302
2018 First official language - English 75 9 6 2 5 0 2 86 7 165
2018 First official language - French 66 15 6 4 5 0 4 84 9 292
2017 First official language - English 82 5 4 4 3 1 1 89 7 135
2017 First official language - French 70 13 4 3 2 1 6 90 6 254

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 23 5 3 2 1 2 90 5 190
2020 First official language - French 75 17 5 2 1 0 1 93 3 294
2019 First official language - English 61 27 9 1 2 0 0 88 3 193
2019 First official language - French 55 26 13 3 2 0 1 82 5 300
2018 First official language - English 53 30 9 3 3 0 1 84 6 165
2018 First official language - French 54 24 11 5 4 0 2 80 9 293
2017 First official language - English 66 19 7 5 2 0 1 86 7 135
2017 First official language - French 57 23 9 4 2 0 4 85 6 254

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 15 10 4 5 1 1 81 9 191
2020 First official language - French 69 11 8 7 5 0 1 80 12 295
2019 First official language - English 59 21 11 5 3 0 1 81 8 194
2019 First official language - French 56 17 12 6 6 1 1 74 13 296
2018 First official language - English 54 22 10 7 5 0 1 77 13 164
2018 First official language - French 56 18 13 6 6 0 1 75 12 292
2017 First official language - English 63 17 8 4 6 0 1 81 11 135
2017 First official language - French 63 16 9 5 3 0 4 82 8 253

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 14 3 1 2 1 21 93 3 191
2020 First official language - French 67 10 5 2 1 0 14 90 4 297
2019 First official language - English 62 13 4 0 1 0 20 94 1 194
2019 First official language - French 57 10 8 3 1 0 20 84 5 298
2018 First official language - English 56 13 9 0 1 0 22 88 1 164
2018 First official language - French 56 11 7 2 1 0 22 86 4 292
2017 First official language - English 59 14 6 2 0 0 19 90 3 135
2017 First official language - French 61 11 5 1 0 0 21 92 1 253

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 22 5 1 2 1 3 91 3 191
2020 First official language - French 80 11 3 1 1 0 3 94 2 296
2019 First official language - English 74 15 3 1 1 0 5 94 2 194
2019 First official language - French 79 9 5 0 1 0 6 94 1 299
2018 First official language - English 63 21 6 2 1 1 6 91 3 165
2018 First official language - French 71 14 5 2 0 0 7 92 2 292
2017 First official language - English 74 14 5 0 0 1 7 95 0 135
2017 First official language - French 72 16 2 0 0 1 8 96 1 251

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 21 8 5 2 1 1 84 7 191
2020 First official language - French 74 14 4 2 2 0 2 91 5 297
2019 First official language - English 68 9 8 7 5 0 3 79 13 194
2019 First official language - French 69 11 8 4 4 1 3 84 8 299
2018 First official language - English 55 16 8 8 9 0 3 73 18 165
2018 First official language - French 68 15 5 4 4 0 4 88 7 294
2017 First official language - English 62 16 7 3 9 1 3 81 12 135
2017 First official language - French 62 14 10 2 3 1 8 84 5 254

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 30 16 8 9 0 2 67 17 191
2020 First official language - French 54 21 15 5 3 0 2 77 8 296
2019 First official language - English 53 26 14 4 2 0 1 80 6 193
2019 First official language - French 54 26 12 3 3 0 2 81 6 298
2018 First official language - English 48 32 9 7 5 0 1 80 11 164
2018 First official language - French 50 25 15 4 4 0 2 76 8 293
2017 First official language - English 55 23 10 5 4 1 3 81 9 135
2017 First official language - French 51 27 10 3 2 0 6 83 6 254

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 45 20 6 4 0 0 70 10 190
2020 First official language - French 30 40 23 3 3 0 1 70 6 297

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 37 36 14 4 0 0 46 18 191
2020 First official language - French 16 31 34 15 4 1 0 47 19 297
2019 First official language - English 15 30 39 11 4 1 1 46 15 194
2019 First official language - French 16 31 35 15 3 0 0 46 18 303
2018 First official language - English 14 30 36 16 3 0 1 44 19 166
2018 First official language - French 13 28 42 14 4 0 0 41 18 294
2017 First official language - English 14 26 36 14 10 1 0 39 24 135
2017 First official language - French 13 31 34 16 5 0 1 45 21 253

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 23 36 19 8 0 1 27 37 189
2020 First official language - French 8 19 38 24 10 0 0 34 28 296
2019 First official language - English 10 21 37 19 13 0 0 33 30 193
2019 First official language - French 10 17 35 25 13 0 0 38 27 300
2018 First official language - English 6 19 41 23 11 0 1 34 25 162
2018 First official language - French 6 18 42 21 12 0 0 33 25 290
2017 First official language - English 14 17 37 19 12 1 0 31 32 134
2017 First official language - French 4 22 35 24 13 0 1 38 27 254

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 40 10 5 3 4 0 81 9 191
2020 First official language - French 38 41 11 5 3 2 0 81 8 296
2019 First official language - English 25 37 22 11 1 3 0 64 13 192
2019 First official language - French 23 38 24 7 5 3 0 62 13 303
2018 First official language - English 31 45 11 8 3 3 0 78 11 167
2018 First official language - French 26 37 19 9 4 5 0 66 14 295
2017 First official language - English 39 43 9 2 4 4 0 85 6 134
2017 First official language - French 31 39 17 5 4 3 0 73 10 254

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 30 14 7 5 3 0 73 13 191
2020 First official language - French 34 34 16 8 6 2 0 69 15 297

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 30 8 7 8 2 0 76 15 190
2020 First official language - French 46 30 9 7 7 1 0 77 14 297

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 24 10 2 3 2 0 85 5 188
2020 First official language - French 55 26 10 3 3 2 0 83 6 292

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 41 13 8 6 0 0 74 14 191
2020 First official language - French 36 33 15 9 7 0 1 69 16 296
2019 First official language - English 25 32 17 15 9 2 0 58 25 193
2019 First official language - French 18 35 24 12 9 2 0 54 21 300
2018 First official language - English 31 32 15 12 9 1 0 64 21 167
2018 First official language - French 22 40 16 14 5 3 0 64 20 293
2017 First official language - English 26 36 12 12 12 3 0 64 24 135
2017 First official language - French 19 43 14 10 12 2 0 63 22 252

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 41 6 5 4 1 0 85 9 191
2020 First official language - French 40 43 12 3 1 1 0 84 4 296

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 38 6 6 3 1 0 85 9 190
2020 First official language - French 40 42 13 3 2 1 0 82 5 296

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 16 4 4 1 1 75 8 188
2020 First official language - French 33 43 16 6 1 1 0 77 7 293

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 33 9 3 3 3 1 85 6 188
2020 First official language - French 45 35 14 3 1 1 1 82 4 294

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 13 1 1 1 4 1 97 2 191
2020 First official language - French 71 23 4 1 0 1 0 95 1 295

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 30 7 2 3 3 1 88 5 190
2020 First official language - French 54 33 8 2 1 2 1 89 3 295

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 29 5 2 3 2 0 89 6 190
2020 First official language - French 54 32 6 5 3 1 0 86 8 296

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 22 7 2 1 2 0 90 3 188
2020 First official language - French 54 29 11 4 1 1 0 83 6 295

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 60 6 2 2 0 2 90 4 52
2020 First official language - French 33 51 7 4 2 0 2 86 7 102
2019 First official language - English 24 39 15 16 4 2 0 64 20 61
2019 First official language - French 30 34 19 13 1 1 3 66 14 98

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 100 0 52
2020 First official language - French 96 4 102

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 40 18 10 4 0 0 67 15 52
2020 First official language - French 26 35 16 22 1 0 0 61 23 98
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 191
2020 First official language - French 7 93 296

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 191
2020 First official language - French 15 85 294
2019 First official language - English 16 84 194
2019 First official language - French 17 83 301
2017 First official language - English 20 80 134
2017 First official language - French 16 84 254
2014 First official language - English 18 82 180
2014 First official language - French 15 85 366

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 61 39 30
2020 First official language - French 47 53 45

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 69 31 30
2020 First official language - French 71 29 45
2019 First official language - English 84 16 31
2019 First official language - French 81 19 52
2017 First official language - English 87 13 27
2017 First official language - French 82 18 42
2014 First official language - English 84 16 32
2014 First official language - French 84 16 56

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 41 0 0 5 0 0 95 5 21
2020 First official language - French 30 35 22 3 3 3 4 70 6 32
2019 First official language - English 44 41 7 3 4 0 0 86 7 26
2019 First official language - French 45 36 6 5 8 0 0 81 13 42
2017 First official language - English 38 53 0 9 0 0 0 91 9 24
2017 First official language - French 51 32 8 6 3 0 0 83 9 35
2014 First official language - English 51 22 7 17 4 0 0 73 20 27
2014 First official language - French 62 30 0 8 0 0 0 92 8 47

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 27 6 2 2 3 2 89 4 191
2020 First official language - French 56 30 5 4 2 1 2 89 6 297
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 46 24 1 62 38 191
2020 First official language - French 31 53 15 1 63 37 297

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 53
2020 First official language - French 42 58 92

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 20 24 19 24 2 0 32 43 53
2020 First official language - French 27 27 14 10 15 0 8 58 27 91

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 15 15 34 27 2 0 23 62 53
2020 First official language - French 6 18 19 24 26 0 8 26 54 92

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 18 13 6 4 4 9 73 12 190
2020 First official language - French 43 18 15 8 6 1 8 67 16 297
2019 First official language - English 37 26 12 7 11 3 5 68 19 191
2019 First official language - French 33 19 17 13 10 2 6 56 25 298
2018 First official language - English 41 21 15 12 8 1 3 65 20 166
2018 First official language - French 34 15 16 13 14 1 6 53 30 294
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