2020 Public Service Employee Survey Results for Canada School of Public Service by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 46 6 4 1 0 0 89 5 78
2020 3 to 10 years in the federal public service 37 43 5 13 1 0 0 80 14 115
2020 11 to 20 years in the federal public service 35 45 6 12 3 0 0 79 15 219
2020 More than 20 years in the federal public service 44 37 8 7 4 0 0 82 11 77

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 22 0 2 1 1 0 96 4 78
2020 3 to 10 years in the federal public service 75 18 1 4 2 0 0 93 6 115
2020 11 to 20 years in the federal public service 66 19 6 4 1 2 0 88 6 219
2020 More than 20 years in the federal public service 71 17 2 6 3 1 0 89 9 76
2017 Less than 3 years in the federal public service 66 29 5 0 0 0 0 95 0 52
2017 3 to 10 years in the federal public service 65 18 11 4 1 1 0 84 5 117
2017 11 to 20 years in the federal public service 60 26 7 5 2 1 0 86 7 147
2017 More than 20 years in the federal public service 69 26 5 0 0 0 0 95 0 68
2014 Less than 3 years in the federal public service 70 21 4 4 0 0 0 91 4 40
2014 3 to 10 years in the federal public service 58 29 8 3 1 0 0 88 4 243
2014 11 to 20 years in the federal public service 59 29 5 5 1 0 1 89 6 164
2014 More than 20 years in the federal public service 61 33 1 3 2 0 0 93 5 90

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 42 9 12 1 0 0 78 13 77
2020 3 to 10 years in the federal public service 37 41 4 16 2 0 0 78 17 115
2020 11 to 20 years in the federal public service 40 34 12 7 6 0 1 75 13 217
2020 More than 20 years in the federal public service 43 34 12 9 0 0 1 78 10 77
2019 Less than 3 years in the federal public service 55 29 5 10 0 0 0 84 10 107
2019 3 to 10 years in the federal public service 44 30 10 13 3 0 0 74 16 129
2019 11 to 20 years in the federal public service 43 33 9 10 4 1 0 77 15 183
2019 More than 20 years in the federal public service 37 37 7 16 3 0 0 74 19 72
2017 Less than 3 years in the federal public service 56 29 14 0 2 0 0 85 2 51
2017 3 to 10 years in the federal public service 38 39 6 12 5 0 0 77 17 117
2017 11 to 20 years in the federal public service 41 42 4 8 4 0 0 83 13 147
2017 More than 20 years in the federal public service 53 29 4 9 4 0 0 83 13 68
2014 Less than 3 years in the federal public service 41 39 11 4 2 0 2 82 7 40
2014 3 to 10 years in the federal public service 46 37 5 8 5 0 0 83 12 243
2014 11 to 20 years in the federal public service 44 38 6 8 4 0 0 82 12 164
2014 More than 20 years in the federal public service 45 37 5 9 3 0 0 83 12 90

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 48 7 8 1 0 2 83 9 78
2020 3 to 10 years in the federal public service 34 37 13 12 4 0 0 71 16 114
2020 11 to 20 years in the federal public service 33 42 12 11 2 0 0 75 13 219
2020 More than 20 years in the federal public service 37 39 15 5 3 0 1 77 8 77
2019 Less than 3 years in the federal public service 32 44 12 8 2 2 0 78 10 107
2019 3 to 10 years in the federal public service 21 43 15 13 8 0 0 63 21 128
2019 11 to 20 years in the federal public service 32 35 18 10 4 1 1 67 15 183
2019 More than 20 years in the federal public service 34 37 13 13 3 0 0 72 15 73
2018 Less than 3 years in the federal public service 24 47 11 9 7 1 1 73 16 91
2018 3 to 10 years in the federal public service 28 45 9 12 5 1 1 74 17 106
2018 11 to 20 years in the federal public service 31 43 9 14 3 0 0 74 17 191
2018 More than 20 years in the federal public service 48 29 9 8 2 0 4 80 11 75
2017 Less than 3 years in the federal public service 23 45 18 8 2 0 4 71 10 52
2017 3 to 10 years in the federal public service 31 35 15 12 8 0 0 65 20 116
2017 11 to 20 years in the federal public service 35 38 15 6 5 0 0 73 12 146
2017 More than 20 years in the federal public service 41 36 9 10 3 0 1 78 13 68
2014 Less than 3 years in the federal public service 34 34 13 17 0 0 2 69 17 40
2014 3 to 10 years in the federal public service 27 40 15 12 5 1 0 68 17 243
2014 11 to 20 years in the federal public service 32 44 11 10 3 0 0 76 13 164
2014 More than 20 years in the federal public service 40 41 6 9 3 0 1 82 12 90

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 41 10 3 1 0 2 86 4 78
2020 3 to 10 years in the federal public service 42 39 8 7 4 0 0 81 11 113
2020 11 to 20 years in the federal public service 41 38 11 6 3 1 0 80 9 218
2020 More than 20 years in the federal public service 44 26 17 12 0 0 0 71 12 77
2019 Less than 3 years in the federal public service 54 34 7 3 1 0 0 88 5 107
2019 3 to 10 years in the federal public service 41 33 15 6 5 0 0 74 10 128
2019 11 to 20 years in the federal public service 46 35 10 5 3 1 0 82 8 183
2019 More than 20 years in the federal public service 51 29 12 5 3 0 0 80 8 72
2017 Less than 3 years in the federal public service 63 29 5 2 2 0 0 92 3 51
2017 3 to 10 years in the federal public service 45 33 13 7 2 1 0 79 9 117
2017 11 to 20 years in the federal public service 43 42 6 5 4 0 0 85 9 147
2017 More than 20 years in the federal public service 58 28 4 6 4 0 0 85 11 68
2014 Less than 3 years in the federal public service 59 27 11 0 2 0 0 87 2 40
2014 3 to 10 years in the federal public service 49 39 6 4 1 1 0 89 5 243
2014 11 to 20 years in the federal public service 51 36 9 3 2 0 0 87 5 164
2014 More than 20 years in the federal public service 49 43 4 1 1 0 1 93 2 90

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 35 11 4 0 0 2 85 4 77
2020 3 to 10 years in the federal public service 48 32 6 9 5 0 0 80 14 115
2020 11 to 20 years in the federal public service 53 29 8 6 3 0 0 82 9 218
2020 More than 20 years in the federal public service 46 27 13 9 5 1 0 73 14 77
2019 Less than 3 years in the federal public service 62 29 7 1 0 0 1 91 1 106
2019 3 to 10 years in the federal public service 44 35 9 6 6 1 0 79 12 129
2019 11 to 20 years in the federal public service 48 30 8 8 5 1 1 78 13 181
2019 More than 20 years in the federal public service 50 33 9 4 4 0 0 83 8 73
2018 Less than 3 years in the federal public service 55 30 7 4 2 1 0 86 7 91
2018 3 to 10 years in the federal public service 48 31 15 1 3 0 1 80 5 105
2018 11 to 20 years in the federal public service 45 37 5 6 6 0 0 83 12 191
2018 More than 20 years in the federal public service 53 27 13 4 4 0 0 79 7 75
2017 Less than 3 years in the federal public service 64 22 7 5 0 0 2 88 5 51
2017 3 to 10 years in the federal public service 46 26 11 9 6 0 1 73 16 116
2017 11 to 20 years in the federal public service 45 38 8 5 4 0 1 83 9 147
2017 More than 20 years in the federal public service 56 28 6 3 8 0 0 84 11 67
2014 Less than 3 years in the federal public service 58 27 13 0 2 0 0 84 2 40
2014 3 to 10 years in the federal public service 44 33 9 7 6 0 2 78 13 243
2014 11 to 20 years in the federal public service 44 35 6 9 5 0 1 80 14 164
2014 More than 20 years in the federal public service 53 29 7 4 5 1 0 83 10 90

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 36 11 2 1 0 2 85 4 78
2020 3 to 10 years in the federal public service 37 36 12 8 7 0 0 74 14 115
2020 11 to 20 years in the federal public service 44 36 6 8 6 0 0 80 14 219
2020 More than 20 years in the federal public service 46 29 11 7 8 0 0 74 14 76
2019 Less than 3 years in the federal public service 38 32 15 13 2 0 0 70 15 107
2019 3 to 10 years in the federal public service 35 32 14 13 6 0 0 67 19 129
2019 11 to 20 years in the federal public service 35 38 11 9 6 1 0 73 15 183
2019 More than 20 years in the federal public service 40 36 10 8 6 0 0 76 14 73
2018 Less than 3 years in the federal public service 23 44 16 12 5 0 0 68 17 89
2018 3 to 10 years in the federal public service 37 48 7 7 2 0 0 84 8 106
2018 11 to 20 years in the federal public service 41 31 14 7 8 0 0 71 15 190
2018 More than 20 years in the federal public service 43 36 8 9 5 0 0 79 13 75
2017 Less than 3 years in the federal public service 39 35 18 7 2 0 0 74 9 52
2017 3 to 10 years in the federal public service 32 46 8 10 4 0 0 78 14 117
2017 11 to 20 years in the federal public service 38 43 13 3 3 0 0 80 7 147
2017 More than 20 years in the federal public service 49 30 10 6 4 0 0 79 11 68
2014 Less than 3 years in the federal public service 40 42 13 5 0 0 0 82 5 40
2014 3 to 10 years in the federal public service 29 46 12 9 4 0 0 75 13 242
2014 11 to 20 years in the federal public service 43 36 8 7 5 0 0 79 12 164
2014 More than 20 years in the federal public service 52 33 9 5 1 0 0 85 7 90

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 34 5 2 3 0 0 90 5 78
2020 3 to 10 years in the federal public service 41 33 10 9 7 0 0 74 15 115
2020 11 to 20 years in the federal public service 44 29 9 10 7 0 0 73 18 217
2020 More than 20 years in the federal public service 37 38 15 5 5 0 0 74 10 77
2019 Less than 3 years in the federal public service 49 37 9 5 0 0 0 86 5 106
2019 3 to 10 years in the federal public service 34 33 19 5 9 0 0 67 14 129
2019 11 to 20 years in the federal public service 32 39 10 9 10 0 1 71 18 183
2019 More than 20 years in the federal public service 23 38 21 7 12 0 0 61 19 72
2018 Less than 3 years in the federal public service 34 41 15 5 1 0 3 77 7 91
2018 3 to 10 years in the federal public service 38 31 12 14 4 0 1 70 18 106
2018 11 to 20 years in the federal public service 35 34 15 10 7 0 0 69 17 189
2018 More than 20 years in the federal public service 43 33 11 5 7 0 0 76 13 74
2017 Less than 3 years in the federal public service 52 34 10 3 0 0 0 87 3 52
2017 3 to 10 years in the federal public service 32 36 13 13 7 0 0 68 20 117
2017 11 to 20 years in the federal public service 31 40 16 8 6 0 0 71 14 147
2017 More than 20 years in the federal public service 45 19 11 16 8 0 1 65 24 68
2014 Less than 3 years in the federal public service 55 32 11 2 0 0 0 87 2 40
2014 3 to 10 years in the federal public service 31 35 12 10 11 0 0 66 21 243
2014 11 to 20 years in the federal public service 32 36 12 11 9 1 0 68 20 164
2014 More than 20 years in the federal public service 30 45 7 7 9 2 1 77 17 90

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 43 11 4 5 0 0 80 8 78
2020 3 to 10 years in the federal public service 30 40 12 13 5 0 0 70 18 114
2020 11 to 20 years in the federal public service 35 38 9 14 5 0 0 73 18 217
2020 More than 20 years in the federal public service 40 33 10 12 5 0 0 73 17 77
2019 Less than 3 years in the federal public service 31 43 12 7 5 2 0 76 12 107
2019 3 to 10 years in the federal public service 20 36 17 18 9 0 0 56 27 129
2019 11 to 20 years in the federal public service 27 36 14 15 8 0 0 64 22 180
2019 More than 20 years in the federal public service 21 37 15 16 11 0 0 58 27 71
2018 Less than 3 years in the federal public service 30 29 20 15 6 1 0 59 21 91
2018 3 to 10 years in the federal public service 27 40 19 8 6 0 0 67 14 106
2018 11 to 20 years in the federal public service 26 41 11 13 9 0 0 67 22 190
2018 More than 20 years in the federal public service 33 41 10 8 7 0 0 74 16 75
2017 Less than 3 years in the federal public service 38 36 10 16 0 0 0 74 16 52
2017 3 to 10 years in the federal public service 25 33 17 14 9 1 0 59 24 117
2017 11 to 20 years in the federal public service 28 45 9 15 3 0 0 73 18 147
2017 More than 20 years in the federal public service 38 33 8 17 4 0 0 71 21 67

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 43 10 2 0 0 0 87 2 78
2020 3 to 10 years in the federal public service 49 32 10 5 2 1 0 82 8 115
2020 11 to 20 years in the federal public service 51 31 10 4 3 0 0 83 7 217
2020 More than 20 years in the federal public service 54 30 7 3 4 1 0 86 8 77
2019 Less than 3 years in the federal public service 44 43 8 3 1 1 0 87 4 106
2019 3 to 10 years in the federal public service 33 36 15 11 5 0 0 69 16 128
2019 11 to 20 years in the federal public service 44 31 14 4 6 1 0 76 10 181
2019 More than 20 years in the federal public service 34 39 13 7 7 0 0 73 14 72
2018 Less than 3 years in the federal public service 41 42 9 7 0 1 0 84 7 91
2018 3 to 10 years in the federal public service 41 45 5 6 3 1 0 87 8 104
2018 11 to 20 years in the federal public service 48 41 5 3 2 0 0 89 5 192
2018 More than 20 years in the federal public service 44 44 6 4 1 0 0 89 5 74
2017 Less than 3 years in the federal public service 39 39 16 6 0 0 0 78 6 52
2017 3 to 10 years in the federal public service 38 39 9 10 3 0 0 77 14 117
2017 11 to 20 years in the federal public service 44 42 8 3 2 1 0 87 5 147
2017 More than 20 years in the federal public service 53 25 10 7 6 0 0 78 12 68
2014 Less than 3 years in the federal public service 39 34 17 2 5 0 2 76 7 40
2014 3 to 10 years in the federal public service 44 38 7 4 6 1 0 83 10 243
2014 11 to 20 years in the federal public service 49 38 8 3 2 0 0 87 5 164
2014 More than 20 years in the federal public service 55 28 7 5 2 1 1 85 8 90

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 35 5 1 3 1 2 91 4 76
2020 3 to 10 years in the federal public service 42 29 11 11 7 0 0 71 18 115
2020 11 to 20 years in the federal public service 47 26 11 8 8 0 0 72 16 218
2020 More than 20 years in the federal public service 40 31 10 11 8 0 0 70 19 77
2019 Less than 3 years in the federal public service 44 36 12 8 0 0 0 80 8 107
2019 3 to 10 years in the federal public service 30 31 18 13 8 0 0 61 21 128
2019 11 to 20 years in the federal public service 34 30 16 9 10 1 0 64 19 181
2019 More than 20 years in the federal public service 30 31 11 13 15 0 0 61 28 72
2018 Less than 3 years in the federal public service 33 38 17 9 3 0 0 71 12 91
2018 3 to 10 years in the federal public service 39 33 15 9 4 0 0 72 13 105
2018 11 to 20 years in the federal public service 37 31 14 11 6 0 0 69 17 192
2018 More than 20 years in the federal public service 45 34 8 9 5 0 0 79 14 74
2017 Less than 3 years in the federal public service 45 36 10 8 0 0 2 82 8 51
2017 3 to 10 years in the federal public service 34 35 9 12 9 0 0 69 21 117
2017 11 to 20 years in the federal public service 31 41 16 6 6 0 1 72 11 146
2017 More than 20 years in the federal public service 44 19 10 19 9 0 0 63 28 68

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 36 7 1 1 0 0 90 2 78
2020 3 to 10 years in the federal public service 47 32 15 3 3 0 0 78 6 113
2020 11 to 20 years in the federal public service 54 29 8 6 2 0 0 83 9 217
2020 More than 20 years in the federal public service 60 27 11 1 1 0 0 87 3 77
2019 Less than 3 years in the federal public service 48 31 15 6 0 0 0 79 6 107
2019 3 to 10 years in the federal public service 40 34 17 5 3 0 0 75 9 128
2019 11 to 20 years in the federal public service 49 32 12 3 3 1 0 81 7 182
2019 More than 20 years in the federal public service 53 36 4 7 0 0 0 89 7 71
2018 Less than 3 years in the federal public service 37 32 23 6 2 0 0 69 8 90
2018 3 to 10 years in the federal public service 52 28 15 4 1 0 0 81 5 102
2018 11 to 20 years in the federal public service 51 32 8 4 4 1 0 84 8 190
2018 More than 20 years in the federal public service 57 32 7 1 2 0 0 89 4 75
2017 Less than 3 years in the federal public service 48 39 9 3 0 0 0 87 3 52
2017 3 to 10 years in the federal public service 51 39 7 3 0 0 0 90 3 117
2017 11 to 20 years in the federal public service 50 37 10 2 1 0 0 88 3 147
2017 More than 20 years in the federal public service 63 30 4 3 0 0 0 93 3 68
2014 Less than 3 years in the federal public service 52 34 14 0 0 0 0 86 0 40
2014 3 to 10 years in the federal public service 62 27 6 2 2 0 0 89 5 243
2014 11 to 20 years in the federal public service 70 19 8 2 0 0 1 90 2 164
2014 More than 20 years in the federal public service 73 22 3 1 0 0 1 96 1 90

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 38 6 4 1 0 2 88 5 78
2020 3 to 10 years in the federal public service 43 29 13 9 7 0 0 72 15 115
2020 11 to 20 years in the federal public service 40 34 9 9 7 0 0 74 17 217
2020 More than 20 years in the federal public service 37 34 12 8 8 1 0 72 16 76
2019 Less than 3 years in the federal public service 39 44 9 3 4 0 0 83 7 106
2019 3 to 10 years in the federal public service 31 41 13 10 6 0 0 72 16 128
2019 11 to 20 years in the federal public service 32 34 17 10 6 1 0 67 16 182
2019 More than 20 years in the federal public service 33 30 13 11 13 0 0 63 24 72
2018 Less than 3 years in the federal public service 30 39 13 16 2 0 0 69 18 91
2018 3 to 10 years in the federal public service 33 41 11 10 4 1 1 75 14 105
2018 11 to 20 years in the federal public service 33 37 17 9 5 0 0 70 14 190
2018 More than 20 years in the federal public service 38 35 10 10 7 0 0 73 17 75
2017 Less than 3 years in the federal public service 39 40 11 8 0 0 2 80 9 52
2017 3 to 10 years in the federal public service 33 37 13 10 7 0 0 70 17 117
2017 11 to 20 years in the federal public service 39 38 14 6 3 0 0 77 9 147
2017 More than 20 years in the federal public service 40 32 3 20 5 0 0 72 24 67
2014 Less than 3 years in the federal public service 34 32 22 5 2 0 5 69 7 40
2014 3 to 10 years in the federal public service 28 43 11 11 7 0 0 71 18 243
2014 11 to 20 years in the federal public service 30 39 14 11 7 0 0 68 18 164
2014 More than 20 years in the federal public service 32 44 10 5 8 0 1 77 13 90

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 33 5 0 2 0 0 92 2 78
2020 3 to 10 years in the federal public service 47 32 9 5 6 0 0 79 11 115
2020 11 to 20 years in the federal public service 48 33 7 5 7 0 0 81 12 217
2020 More than 20 years in the federal public service 42 36 12 7 4 0 0 78 11 76
2019 Less than 3 years in the federal public service 47 35 9 8 1 0 0 82 9 107
2019 3 to 10 years in the federal public service 36 38 15 7 4 0 0 74 11 129
2019 11 to 20 years in the federal public service 41 31 17 7 4 1 0 72 10 181
2019 More than 20 years in the federal public service 39 29 13 6 13 0 0 69 18 72
2018 Less than 3 years in the federal public service 35 36 16 9 3 0 0 71 13 91
2018 3 to 10 years in the federal public service 44 29 14 7 4 1 1 74 11 105
2018 11 to 20 years in the federal public service 40 39 8 8 5 0 0 79 13 190
2018 More than 20 years in the federal public service 46 36 5 3 10 0 0 82 13 73
2017 Less than 3 years in the federal public service 52 35 5 7 0 0 2 88 7 52
2017 3 to 10 years in the federal public service 39 30 15 8 8 1 0 70 16 117
2017 11 to 20 years in the federal public service 44 33 15 4 5 0 0 76 9 147
2017 More than 20 years in the federal public service 49 26 8 14 3 0 0 76 17 68
2014 Less than 3 years in the federal public service 48 27 25 0 0 0 0 75 0 40
2014 3 to 10 years in the federal public service 37 33 13 12 5 0 0 70 17 243
2014 11 to 20 years in the federal public service 33 38 18 7 2 1 0 72 10 164
2014 More than 20 years in the federal public service 36 34 15 9 5 0 1 71 14 90

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 38 5 4 1 1 0 90 5 78
2020 3 to 10 years in the federal public service 35 38 16 7 4 0 0 73 11 114
2020 11 to 20 years in the federal public service 39 33 12 8 7 0 0 73 15 216
2020 More than 20 years in the federal public service 39 34 12 10 5 0 0 72 16 76
2019 Less than 3 years in the federal public service 38 47 11 4 0 1 0 86 4 104
2019 3 to 10 years in the federal public service 32 40 18 6 4 0 0 72 10 128
2019 11 to 20 years in the federal public service 33 34 12 13 7 1 0 68 20 178
2019 More than 20 years in the federal public service 34 27 15 13 11 0 0 61 24 72
2018 Less than 3 years in the federal public service 31 39 19 7 3 0 1 71 10 90
2018 3 to 10 years in the federal public service 33 40 11 12 2 1 1 74 15 103
2018 11 to 20 years in the federal public service 33 37 13 12 5 0 0 70 17 190
2018 More than 20 years in the federal public service 50 30 7 5 7 0 0 80 13 75
2017 Less than 3 years in the federal public service 50 25 22 3 0 0 0 75 3 52
2017 3 to 10 years in the federal public service 39 30 13 9 9 1 0 70 17 117
2017 11 to 20 years in the federal public service 37 38 10 11 3 0 0 76 14 147
2017 More than 20 years in the federal public service 38 35 10 13 4 0 0 73 17 68
2014 Less than 3 years in the federal public service 34 43 14 2 2 5 0 81 5 40
2014 3 to 10 years in the federal public service 34 36 13 9 8 0 0 70 17 243
2014 11 to 20 years in the federal public service 33 39 18 7 4 1 0 72 10 164
2014 More than 20 years in the federal public service 40 37 9 10 4 0 1 77 14 90

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 30 6 4 0 0 0 90 4 78
2020 3 to 10 years in the federal public service 41 36 15 4 5 0 0 77 8 115
2020 11 to 20 years in the federal public service 45 33 11 6 5 0 0 78 10 218
2020 More than 20 years in the federal public service 45 30 13 7 5 0 0 75 12 76
2019 Less than 3 years in the federal public service 46 36 11 5 2 0 0 82 7 106
2019 3 to 10 years in the federal public service 38 40 12 6 4 0 0 78 10 129
2019 11 to 20 years in the federal public service 38 37 13 6 6 0 0 75 12 184
2019 More than 20 years in the federal public service 39 38 10 12 2 0 0 76 14 73
2018 Less than 3 years in the federal public service 33 39 17 9 2 0 0 72 11 91
2018 3 to 10 years in the federal public service 40 43 13 4 1 0 0 83 4 105
2018 11 to 20 years in the federal public service 40 36 9 10 5 0 0 76 15 192
2018 More than 20 years in the federal public service 46 38 11 1 4 0 0 84 5 75
2017 Less than 3 years in the federal public service 36 39 19 2 3 0 0 76 5 52
2017 3 to 10 years in the federal public service 39 42 11 6 2 0 0 81 8 117
2017 11 to 20 years in the federal public service 43 41 11 4 1 0 0 84 6 146
2017 More than 20 years in the federal public service 49 33 10 8 0 0 0 82 8 68
2014 Less than 3 years in the federal public service 46 40 11 2 0 0 0 87 2 40
2014 3 to 10 years in the federal public service 37 41 12 6 5 0 0 78 10 243
2014 11 to 20 years in the federal public service 43 40 11 4 2 0 0 83 5 164
2014 More than 20 years in the federal public service 54 37 3 4 0 0 1 92 4 90

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 35 13 6 0 0 0 81 6 78
2020 3 to 10 years in the federal public service 37 36 19 4 4 0 0 72 9 115
2020 11 to 20 years in the federal public service 28 36 25 6 5 0 0 64 11 217
2020 More than 20 years in the federal public service 30 33 18 12 6 1 0 64 18 77
2019 Less than 3 years in the federal public service 68 21 10 1 1 0 0 89 2 106
2019 3 to 10 years in the federal public service 32 40 17 6 5 0 0 72 11 129
2019 11 to 20 years in the federal public service 34 35 16 9 7 0 0 69 16 182
2019 More than 20 years in the federal public service 36 23 21 8 10 1 0 61 18 70
2018 Less than 3 years in the federal public service 63 24 10 2 0 0 0 87 2 91
2018 3 to 10 years in the federal public service 44 35 16 5 0 0 0 79 5 106
2018 11 to 20 years in the federal public service 28 36 20 8 8 0 0 64 17 191
2018 More than 20 years in the federal public service 40 22 17 15 5 0 0 62 21 75
2017 Less than 3 years in the federal public service 59 31 8 0 2 0 0 90 2 52
2017 3 to 10 years in the federal public service 37 38 16 6 2 0 1 76 8 116
2017 11 to 20 years in the federal public service 30 42 17 7 5 0 0 71 12 147
2017 More than 20 years in the federal public service 33 37 22 6 2 0 0 70 8 68
2014 Less than 3 years in the federal public service 57 30 9 2 0 0 2 89 2 39
2014 3 to 10 years in the federal public service 39 38 13 8 2 0 0 77 10 243
2014 11 to 20 years in the federal public service 36 32 16 13 3 0 0 68 16 164
2014 More than 20 years in the federal public service 28 46 22 3 1 0 0 74 4 90

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 18 33 28 13 5 1 44 21 77
2020 3 to 10 years in the federal public service 15 29 40 10 4 0 1 15 44 115
2020 11 to 20 years in the federal public service 14 31 34 16 4 1 0 20 45 219
2020 More than 20 years in the federal public service 10 25 37 16 10 1 1 27 36 77
2019 Less than 3 years in the federal public service 11 18 34 20 15 2 1 36 29 107
2019 3 to 10 years in the federal public service 22 33 30 10 4 0 1 14 56 129
2019 11 to 20 years in the federal public service 19 36 31 7 6 0 1 14 55 184
2019 More than 20 years in the federal public service 19 31 34 8 8 0 0 16 50 73
2018 Less than 3 years in the federal public service 8 23 35 19 11 3 2 31 32 91
2018 3 to 10 years in the federal public service 17 25 38 14 3 1 2 18 43 105
2018 11 to 20 years in the federal public service 19 35 31 12 3 0 0 15 54 192
2018 More than 20 years in the federal public service 13 34 36 12 5 0 0 17 47 74
2017 Less than 3 years in the federal public service 12 16 39 16 13 0 3 30 29 52
2017 3 to 10 years in the federal public service 18 29 28 17 4 1 2 22 49 117
2017 11 to 20 years in the federal public service 18 39 32 8 1 1 2 10 58 146
2017 More than 20 years in the federal public service 15 32 29 14 8 0 1 23 47 68
2014 Less than 3 years in the federal public service 7 27 20 26 14 0 7 42 36 40
2014 3 to 10 years in the federal public service 15 33 31 12 7 2 1 19 49 243
2014 11 to 20 years in the federal public service 15 37 32 11 3 0 2 14 53 164
2014 More than 20 years in the federal public service 9 36 34 14 7 0 1 21 45 90

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 12 21 35 20 8 1 60 17 77
2020 3 to 10 years in the federal public service 13 17 32 27 10 0 1 37 30 115
2020 11 to 20 years in the federal public service 12 19 31 26 11 1 0 37 32 219
2020 More than 20 years in the federal public service 14 18 30 21 10 4 1 33 34 76
2019 Less than 3 years in the federal public service 12 18 27 20 15 5 2 37 33 107
2019 3 to 10 years in the federal public service 32 22 28 9 7 2 0 16 55 128
2019 11 to 20 years in the federal public service 34 26 23 11 5 1 1 16 61 181
2019 More than 20 years in the federal public service 30 24 31 9 6 0 0 15 54 72
2018 Less than 3 years in the federal public service 10 23 19 23 20 5 0 46 35 91
2018 3 to 10 years in the federal public service 14 30 34 17 2 2 2 19 45 105
2018 11 to 20 years in the federal public service 23 33 29 8 4 2 0 12 57 191
2018 More than 20 years in the federal public service 20 28 29 12 9 0 1 21 49 74
2017 Less than 3 years in the federal public service 13 17 29 19 17 2 3 37 32 52
2017 3 to 10 years in the federal public service 26 29 26 13 4 2 1 18 56 117
2017 11 to 20 years in the federal public service 26 28 29 9 4 1 2 14 56 146
2017 More than 20 years in the federal public service 25 16 35 13 8 1 1 21 43 68
2014 Less than 3 years in the federal public service 4 9 41 19 20 5 2 42 14 40
2014 3 to 10 years in the federal public service 20 27 31 11 6 3 2 18 49 243
2014 11 to 20 years in the federal public service 15 29 30 14 7 1 4 23 46 164
2014 More than 20 years in the federal public service 13 17 35 20 10 3 1 31 32 89

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 14 26 26 16 8 3 47 24 78
2020 3 to 10 years in the federal public service 16 29 24 22 7 2 1 30 45 114
2020 11 to 20 years in the federal public service 16 21 33 20 8 0 2 29 38 218
2020 More than 20 years in the federal public service 14 31 25 17 9 1 3 27 47 76
2019 Less than 3 years in the federal public service 23 15 24 20 12 5 1 34 40 106
2019 3 to 10 years in the federal public service 26 30 24 12 8 1 0 20 56 128
2019 11 to 20 years in the federal public service 34 21 23 13 6 1 2 20 57 183
2019 More than 20 years in the federal public service 27 24 24 13 9 3 0 22 53 73
2018 Less than 3 years in the federal public service 16 27 38 8 7 5 0 15 45 91
2018 3 to 10 years in the federal public service 26 32 27 11 2 0 3 13 59 106
2018 11 to 20 years in the federal public service 30 30 23 12 3 2 1 15 61 191
2018 More than 20 years in the federal public service 25 31 23 7 8 0 6 16 60 74
2017 Less than 3 years in the federal public service 12 24 28 20 7 4 5 30 40 52
2017 3 to 10 years in the federal public service 22 28 30 13 4 2 1 18 51 117
2017 11 to 20 years in the federal public service 30 29 26 9 3 1 3 12 61 146
2017 More than 20 years in the federal public service 28 29 23 12 6 0 3 18 59 68
2014 Less than 3 years in the federal public service 21 24 18 23 9 2 2 34 47 40
2014 3 to 10 years in the federal public service 31 29 26 7 4 2 2 11 62 243
2014 11 to 20 years in the federal public service 34 29 21 12 2 1 2 14 64 164
2014 More than 20 years in the federal public service 27 30 17 16 5 2 2 22 60 90

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 7 18 42 23 4 2 69 12 78
2020 3 to 10 years in the federal public service 6 23 35 23 11 1 1 34 30 113
2020 11 to 20 years in the federal public service 10 21 38 23 6 0 1 30 32 219
2020 More than 20 years in the federal public service 14 24 32 14 13 1 1 28 39 77
2019 Less than 3 years in the federal public service 4 5 21 35 32 1 2 69 9 107
2019 3 to 10 years in the federal public service 13 21 38 19 7 1 0 27 35 129
2019 11 to 20 years in the federal public service 15 21 32 22 9 0 1 31 37 182
2019 More than 20 years in the federal public service 18 25 28 18 10 0 1 28 43 73
2018 Less than 3 years in the federal public service 3 8 22 40 23 3 2 66 11 90
2018 3 to 10 years in the federal public service 8 13 39 30 9 0 2 39 21 106
2018 11 to 20 years in the federal public service 14 30 32 18 6 0 0 25 44 192
2018 More than 20 years in the federal public service 14 20 28 31 5 0 1 37 35 74
2017 Less than 3 years in the federal public service 3 11 22 39 21 0 3 62 15 52
2017 3 to 10 years in the federal public service 12 20 32 25 10 1 0 36 32 117
2017 11 to 20 years in the federal public service 17 28 35 15 4 1 2 19 46 146
2017 More than 20 years in the federal public service 15 18 29 27 10 0 1 37 33 68
2014 Less than 3 years in the federal public service 3 7 23 34 24 6 4 64 10 39
2014 3 to 10 years in the federal public service 13 15 38 23 9 2 1 33 29 243
2014 11 to 20 years in the federal public service 13 20 41 19 5 1 1 24 34 163
2014 More than 20 years in the federal public service 11 16 38 20 11 0 3 33 28 90

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 17 16 24 26 5 5 55 27 78
2020 3 to 10 years in the federal public service 13 23 27 16 14 3 4 33 38 115
2020 11 to 20 years in the federal public service 19 25 30 16 6 1 2 23 46 218
2020 More than 20 years in the federal public service 17 26 30 14 12 0 1 27 43 77
2019 Less than 3 years in the federal public service 6 13 20 32 25 2 3 60 20 106
2019 3 to 10 years in the federal public service 23 26 28 13 8 2 0 21 50 129
2019 11 to 20 years in the federal public service 29 23 23 13 6 1 4 21 55 183
2019 More than 20 years in the federal public service 19 26 23 21 10 0 1 31 46 73
2018 Less than 3 years in the federal public service 5 15 22 29 20 6 2 53 23 91
2018 3 to 10 years in the federal public service 13 22 34 22 6 1 3 29 36 105
2018 11 to 20 years in the federal public service 21 35 22 13 7 1 1 20 57 192
2018 More than 20 years in the federal public service 16 25 26 24 6 0 4 30 43 72
2017 Less than 3 years in the federal public service 7 7 35 29 18 0 4 49 14 51
2017 3 to 10 years in the federal public service 26 22 23 12 9 2 5 23 52 116
2017 11 to 20 years in the federal public service 24 31 29 8 3 1 3 11 58 146
2017 More than 20 years in the federal public service 18 24 27 16 9 3 4 27 45 68
2014 Less than 3 years in the federal public service 12 6 17 31 21 5 9 60 21 39
2014 3 to 10 years in the federal public service 24 28 25 15 4 2 2 20 54 243
2014 11 to 20 years in the federal public service 25 26 31 13 3 1 1 16 53 164
2014 More than 20 years in the federal public service 18 32 19 17 9 0 5 27 53 90

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 15 16 28 21 11 4 57 24 78
2020 3 to 10 years in the federal public service 12 21 27 24 10 3 4 36 35 113
2020 11 to 20 years in the federal public service 18 13 32 25 8 1 2 35 32 219
2020 More than 20 years in the federal public service 14 19 37 15 6 9 0 24 36 76
2019 Less than 3 years in the federal public service 13 12 17 19 25 10 4 51 29 107
2019 3 to 10 years in the federal public service 25 27 17 17 11 2 0 29 53 129
2019 11 to 20 years in the federal public service 27 25 23 14 8 1 2 22 54 181
2019 More than 20 years in the federal public service 27 25 20 14 11 4 0 25 54 73
2018 Less than 3 years in the federal public service 19 12 17 22 16 9 4 44 36 91
2018 3 to 10 years in the federal public service 18 23 25 19 10 3 2 31 43 106
2018 11 to 20 years in the federal public service 19 34 27 11 6 3 1 17 55 192
2018 More than 20 years in the federal public service 14 29 29 18 8 1 0 27 44 74
2017 Less than 3 years in the federal public service 19 7 32 13 15 9 5 33 30 52
2017 3 to 10 years in the federal public service 28 24 22 16 7 1 2 24 53 117
2017 11 to 20 years in the federal public service 24 32 25 12 3 3 1 16 58 146
2017 More than 20 years in the federal public service 15 38 22 18 3 2 3 22 55 68
2014 Less than 3 years in the federal public service 12 5 23 25 14 9 12 50 21 39
2014 3 to 10 years in the federal public service 19 21 24 21 7 3 5 31 44 243
2014 11 to 20 years in the federal public service 12 21 30 25 8 2 2 34 34 164
2014 More than 20 years in the federal public service 13 20 23 26 13 3 2 41 35 90

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 10 14 25 23 24 2 1 50 24 78
2020 3 to 10 years in the federal public service 17 17 42 14 8 1 1 22 35 115
2020 11 to 20 years in the federal public service 19 28 27 19 8 0 0 26 47 218
2020 More than 20 years in the federal public service 14 26 32 19 7 0 3 26 41 77
2019 Less than 3 years in the federal public service 10 10 25 27 20 7 1 51 23 107
2019 3 to 10 years in the federal public service 18 23 38 9 10 2 0 19 42 129
2019 11 to 20 years in the federal public service 29 27 22 14 5 1 1 19 58 183
2019 More than 20 years in the federal public service 25 34 21 10 11 0 0 20 59 73
2018 Less than 3 years in the federal public service 11 16 37 23 8 6 0 32 28 90
2018 3 to 10 years in the federal public service 16 24 36 14 4 2 4 19 42 106
2018 11 to 20 years in the federal public service 22 35 27 11 3 2 0 14 58 192
2018 More than 20 years in the federal public service 22 32 22 13 7 1 1 21 56 74
2017 Less than 3 years in the federal public service 10 14 38 16 11 7 3 31 26 52
2017 3 to 10 years in the federal public service 23 17 34 13 9 2 3 23 41 117
2017 11 to 20 years in the federal public service 23 28 32 12 3 2 1 15 53 145
2017 More than 20 years in the federal public service 22 31 24 11 9 0 1 21 54 67
2014 Less than 3 years in the federal public service 4 16 25 14 21 12 9 43 25 40
2014 3 to 10 years in the federal public service 21 28 31 11 4 3 2 16 51 243
2014 11 to 20 years in the federal public service 24 28 34 8 4 1 2 12 54 163
2014 More than 20 years in the federal public service 23 28 28 10 7 1 3 17 54 90

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 10 35 26 21 2 1 48 15 78
2020 3 to 10 years in the federal public service 5 18 36 29 10 1 2 40 23 115
2020 11 to 20 years in the federal public service 8 16 34 31 11 0 0 42 24 219
2020 More than 20 years in the federal public service 4 11 40 34 9 0 2 44 15 77
2019 Less than 3 years in the federal public service 8 23 14 31 23 1 0 54 31 107
2019 3 to 10 years in the federal public service 11 17 28 28 15 1 0 43 28 129
2019 11 to 20 years in the federal public service 10 20 26 28 15 0 1 43 31 183
2019 More than 20 years in the federal public service 6 22 33 23 16 0 0 39 28 73
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 30 7 5 2 6 4 83 8 78
2020 3 to 10 years in the federal public service 35 34 14 8 4 4 2 73 12 115
2020 11 to 20 years in the federal public service 33 29 14 10 6 6 1 67 18 219
2020 More than 20 years in the federal public service 36 31 14 5 6 5 2 72 13 77
2019 Less than 3 years in the federal public service 47 30 9 4 1 7 3 84 6 107
2019 3 to 10 years in the federal public service 28 26 26 10 6 3 2 56 17 128
2019 11 to 20 years in the federal public service 29 34 19 8 6 2 2 66 14 184
2019 More than 20 years in the federal public service 37 30 14 8 8 0 3 69 17 73
2018 Less than 3 years in the federal public service 26 41 14 5 7 5 1 72 13 90
2018 3 to 10 years in the federal public service 27 34 14 4 11 2 8 68 16 106
2018 11 to 20 years in the federal public service 24 28 20 9 7 7 5 59 18 190
2018 More than 20 years in the federal public service 36 33 16 6 4 1 4 73 10 75
2017 Less than 3 years in the federal public service 55 27 12 0 3 0 3 85 3 52
2017 3 to 10 years in the federal public service 31 27 17 13 6 4 2 61 20 117
2017 11 to 20 years in the federal public service 31 38 12 9 5 2 4 73 15 147
2017 More than 20 years in the federal public service 39 24 7 18 6 3 3 67 25 68
2014 Less than 3 years in the federal public service 41 24 6 0 0 4 23 91 0 40
2014 3 to 10 years in the federal public service 38 27 15 9 6 2 2 68 16 243
2014 11 to 20 years in the federal public service 31 32 12 9 10 3 4 67 20 164
2014 More than 20 years in the federal public service 39 27 6 12 6 3 6 73 20 90

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 25 6 3 3 2 0 88 6 78
2020 3 to 10 years in the federal public service 53 29 7 9 2 0 0 82 11 115
2020 11 to 20 years in the federal public service 57 23 7 7 5 0 0 81 12 219
2020 More than 20 years in the federal public service 53 26 8 8 4 1 0 80 12 77
2019 Less than 3 years in the federal public service 64 24 5 3 1 2 0 90 5 107
2019 3 to 10 years in the federal public service 48 32 8 6 7 0 0 80 13 129
2019 11 to 20 years in the federal public service 48 30 9 9 4 0 0 79 13 182
2019 More than 20 years in the federal public service 49 28 8 7 8 0 0 77 15 73
2018 Less than 3 years in the federal public service 46 28 13 9 5 0 0 73 13 90
2018 3 to 10 years in the federal public service 46 35 6 6 5 1 0 82 12 106
2018 11 to 20 years in the federal public service 44 33 10 6 4 2 0 79 11 188
2018 More than 20 years in the federal public service 58 28 5 5 4 0 0 86 9 75
2017 Less than 3 years in the federal public service 73 19 7 1 0 0 0 92 1 52
2017 3 to 10 years in the federal public service 49 26 10 8 6 1 0 75 14 117
2017 11 to 20 years in the federal public service 51 29 7 9 3 0 2 81 12 147
2017 More than 20 years in the federal public service 56 22 6 11 3 0 2 79 15 68
2014 Less than 3 years in the federal public service 62 30 5 0 0 2 2 95 0 40
2014 3 to 10 years in the federal public service 51 27 9 8 6 0 0 78 14 243
2014 11 to 20 years in the federal public service 50 32 7 4 7 0 0 82 11 163
2014 More than 20 years in the federal public service 56 24 9 4 5 0 1 81 10 90

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 18 2 0 1 1 0 96 1 78
2020 3 to 10 years in the federal public service 58 33 5 2 2 0 0 91 4 115
2020 11 to 20 years in the federal public service 58 31 6 4 2 0 0 88 6 217
2020 More than 20 years in the federal public service 59 24 7 4 5 1 0 84 9 77
2019 Less than 3 years in the federal public service 70 24 2 4 0 0 0 93 4 106
2019 3 to 10 years in the federal public service 47 37 8 5 2 0 0 84 7 129
2019 11 to 20 years in the federal public service 51 33 8 5 3 0 0 84 8 183
2019 More than 20 years in the federal public service 53 32 10 2 3 0 0 85 4 73
2018 Less than 3 years in the federal public service 54 32 3 8 3 0 0 86 11 91
2018 3 to 10 years in the federal public service 48 40 7 3 3 0 0 88 5 106
2018 11 to 20 years in the federal public service 45 38 7 4 5 1 0 84 9 189
2018 More than 20 years in the federal public service 66 22 6 5 1 0 0 88 6 75
2017 Less than 3 years in the federal public service 65 26 5 0 4 0 0 91 4 52
2017 3 to 10 years in the federal public service 45 42 4 5 3 0 0 87 9 117
2017 11 to 20 years in the federal public service 51 36 8 3 3 0 0 87 6 147
2017 More than 20 years in the federal public service 61 27 7 3 2 0 0 88 4 68
2014 Less than 3 years in the federal public service 67 22 7 2 0 0 2 91 2 40
2014 3 to 10 years in the federal public service 46 40 6 5 3 0 0 85 8 242
2014 11 to 20 years in the federal public service 52 31 11 3 2 0 0 83 5 163
2014 More than 20 years in the federal public service 55 34 2 6 2 0 1 90 8 90

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 30 3 0 1 0 2 96 1 78
2020 3 to 10 years in the federal public service 55 32 7 3 2 1 0 88 5 115
2020 11 to 20 years in the federal public service 51 35 5 6 3 0 0 86 9 219
2020 More than 20 years in the federal public service 48 37 9 4 3 0 0 84 7 76
2019 Less than 3 years in the federal public service 61 29 7 2 0 1 1 91 2 107
2019 3 to 10 years in the federal public service 45 40 8 4 3 0 0 85 7 128
2019 11 to 20 years in the federal public service 47 35 13 3 3 1 0 82 5 182
2019 More than 20 years in the federal public service 43 34 14 4 4 0 0 77 9 73
2018 Less than 3 years in the federal public service 49 31 13 2 3 1 0 81 6 91
2018 3 to 10 years in the federal public service 46 41 7 5 1 1 0 87 6 106
2018 11 to 20 years in the federal public service 41 36 14 4 4 2 1 78 8 190
2018 More than 20 years in the federal public service 61 25 6 4 2 1 0 87 6 75

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 17 4 5 1 6 1 89 7 78
2020 3 to 10 years in the federal public service 57 22 9 4 3 5 2 84 7 115
2020 11 to 20 years in the federal public service 59 24 5 2 4 5 1 88 7 219
2020 More than 20 years in the federal public service 51 29 11 0 4 3 1 84 5 76
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 34 9 0 2 3 0 89 2 77
2020 3 to 10 years in the federal public service 67 23 5 1 4 0 1 90 5 115
2020 11 to 20 years in the federal public service 69 19 5 2 3 0 1 90 5 219
2020 More than 20 years in the federal public service 56 24 12 2 1 0 4 83 4 77
2019 Less than 3 years in the federal public service 57 21 13 4 0 2 3 82 4 106
2019 3 to 10 years in the federal public service 55 25 14 4 2 0 1 81 6 128
2019 11 to 20 years in the federal public service 58 25 11 2 2 1 1 85 4 182
2019 More than 20 years in the federal public service 51 28 10 6 5 0 1 79 11 73

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 34 4 2 2 2 0 92 4 78
2020 3 to 10 years in the federal public service 58 27 5 6 3 0 2 86 8 115
2020 11 to 20 years in the federal public service 56 24 10 4 6 0 0 80 10 218
2020 More than 20 years in the federal public service 47 23 16 8 5 0 1 70 13 77
2019 Less than 3 years in the federal public service 48 34 14 2 1 1 1 83 3 107
2019 3 to 10 years in the federal public service 44 29 14 7 4 1 1 74 12 129
2019 11 to 20 years in the federal public service 43 27 17 7 5 0 1 70 12 183
2019 More than 20 years in the federal public service 37 29 12 10 10 0 2 68 20 73
2018 Less than 3 years in the federal public service 42 35 13 8 1 1 0 77 10 88
2018 3 to 10 years in the federal public service 50 31 9 6 4 0 1 81 10 106
2018 11 to 20 years in the federal public service 40 33 10 10 4 2 0 75 15 189
2018 More than 20 years in the federal public service 45 33 6 7 7 0 1 79 15 74
2017 Less than 3 years in the federal public service 57 24 10 3 2 0 3 84 5 52
2017 3 to 10 years in the federal public service 46 25 11 8 7 1 2 74 15 117
2017 11 to 20 years in the federal public service 39 38 14 7 1 0 0 77 9 147
2017 More than 20 years in the federal public service 46 21 13 10 6 1 3 69 17 68
2014 Less than 3 years in the federal public service 52 27 12 2 0 0 7 85 2 40
2014 3 to 10 years in the federal public service 42 39 7 3 7 1 1 82 11 242
2014 11 to 20 years in the federal public service 41 34 10 9 5 1 1 76 14 164
2014 More than 20 years in the federal public service 45 30 8 9 6 1 1 77 14 90

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 26 3 5 2 3 0 90 7 77
2020 3 to 10 years in the federal public service 59 21 8 4 6 0 2 82 10 115
2020 11 to 20 years in the federal public service 56 23 12 2 6 1 0 79 8 217
2020 More than 20 years in the federal public service 49 18 13 8 5 1 5 72 14 77

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 28 5 1 1 2 0 92 2 78
2020 3 to 10 years in the federal public service 55 28 8 7 1 0 1 84 9 115
2020 11 to 20 years in the federal public service 57 26 9 5 3 0 0 83 8 219
2020 More than 20 years in the federal public service 46 34 7 4 9 0 1 80 13 77
2019 Less than 3 years in the federal public service 61 22 8 5 1 2 1 86 6 107
2019 3 to 10 years in the federal public service 51 24 12 7 5 1 1 76 12 127
2019 11 to 20 years in the federal public service 44 31 14 5 5 1 0 76 10 180
2019 More than 20 years in the federal public service 39 32 14 5 6 1 2 74 12 73
2018 Less than 3 years in the federal public service 48 30 13 8 1 0 0 78 9 88
2018 3 to 10 years in the federal public service 50 26 15 6 3 0 0 77 9 105
2018 11 to 20 years in the federal public service 45 32 11 8 2 1 0 78 10 188
2018 More than 20 years in the federal public service 56 24 9 7 4 0 0 80 11 73
2017 Less than 3 years in the federal public service 64 26 7 2 0 2 0 91 2 52
2017 3 to 10 years in the federal public service 43 32 9 9 5 0 2 76 14 117
2017 11 to 20 years in the federal public service 46 36 9 7 2 0 0 82 9 146
2017 More than 20 years in the federal public service 45 23 10 16 3 3 0 70 20 68
2014 Less than 3 years in the federal public service 51 33 14 0 0 0 2 86 0 40
2014 3 to 10 years in the federal public service 51 28 10 6 6 0 0 79 12 243
2014 11 to 20 years in the federal public service 44 34 8 8 5 1 0 78 13 164
2014 More than 20 years in the federal public service 51 28 9 4 6 1 1 81 10 90

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 46 54 78
2020 3 to 10 years in the federal public service 44 56 115
2020 11 to 20 years in the federal public service 56 44 219
2020 More than 20 years in the federal public service 36 64 77

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 18 1 0 1 6 4 97 1 78
2020 3 to 10 years in the federal public service 57 18 6 4 3 6 7 86 8 115
2020 11 to 20 years in the federal public service 67 17 7 3 1 2 4 89 4 219
2020 More than 20 years in the federal public service 62 21 4 2 3 4 5 91 5 77

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 22 4 4 0 0 0 92 4 78
2020 3 to 10 years in the federal public service 62 23 5 6 4 0 0 85 10 115
2020 11 to 20 years in the federal public service 58 25 10 3 4 0 0 83 7 219
2020 More than 20 years in the federal public service 57 20 10 5 7 0 1 78 12 77
2019 Less than 3 years in the federal public service 66 21 8 4 1 0 0 87 5 106
2019 3 to 10 years in the federal public service 51 24 10 7 7 0 0 76 14 129
2019 11 to 20 years in the federal public service 48 29 10 6 6 0 1 77 12 184
2019 More than 20 years in the federal public service 49 24 11 7 7 0 1 75 14 73
2018 Less than 3 years in the federal public service 49 28 13 3 6 0 0 78 9 88
2018 3 to 10 years in the federal public service 56 25 8 6 5 0 1 82 10 105
2018 11 to 20 years in the federal public service 48 28 11 5 6 2 0 78 11 189
2018 More than 20 years in the federal public service 55 23 8 5 9 0 0 78 13 73
2017 Less than 3 years in the federal public service 66 24 4 7 0 0 0 89 7 50
2017 3 to 10 years in the federal public service 56 18 13 8 3 2 1 76 11 117
2017 11 to 20 years in the federal public service 51 33 9 5 2 0 0 84 7 147
2017 More than 20 years in the federal public service 57 17 10 8 4 3 2 77 12 68
2014 Less than 3 years in the federal public service 61 23 10 2 0 0 4 88 2 40
2014 3 to 10 years in the federal public service 56 28 6 4 5 0 0 84 9 243
2014 11 to 20 years in the federal public service 48 34 8 3 4 2 0 84 7 164
2014 More than 20 years in the federal public service 59 19 10 6 4 1 2 80 10 90
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 27 6 0 0 6 1 93 0 78
2020 3 to 10 years in the federal public service 30 36 11 8 8 7 0 71 17 115
2020 11 to 20 years in the federal public service 32 34 15 9 8 2 0 67 18 219
2020 More than 20 years in the federal public service 25 34 18 13 6 4 0 61 20 77
2019 Less than 3 years in the federal public service 51 24 10 7 0 8 0 81 8 106
2019 3 to 10 years in the federal public service 29 30 13 11 13 3 1 61 26 127
2019 11 to 20 years in the federal public service 15 30 20 19 13 3 0 46 33 181
2019 More than 20 years in the federal public service 16 27 16 20 20 1 0 44 40 72
2018 Less than 3 years in the federal public service 43 28 13 7 3 6 0 76 10 91
2018 3 to 10 years in the federal public service 27 37 18 8 4 6 0 68 13 105
2018 11 to 20 years in the federal public service 21 37 22 9 4 7 0 62 14 192
2018 More than 20 years in the federal public service 16 39 23 13 7 3 0 56 20 74
2017 Less than 3 years in the federal public service 45 35 8 0 2 11 0 89 2 52
2017 3 to 10 years in the federal public service 24 37 19 8 6 6 0 65 15 117
2017 11 to 20 years in the federal public service 22 40 14 14 5 5 0 65 20 147
2017 More than 20 years in the federal public service 32 35 10 14 8 1 0 67 23 68
2014 Less than 3 years in the federal public service 43 30 6 0 0 18 2 92 0 40
2014 3 to 10 years in the federal public service 26 35 19 7 7 6 0 65 15 243
2014 11 to 20 years in the federal public service 30 33 16 11 6 4 0 66 18 164
2014 More than 20 years in the federal public service 31 39 16 8 3 2 0 72 11 90

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 35 4 1 1 2 0 93 3 78
2020 3 to 10 years in the federal public service 29 33 12 12 12 2 0 64 24 114
2020 11 to 20 years in the federal public service 30 30 14 15 10 1 0 60 26 219
2020 More than 20 years in the federal public service 24 34 17 14 9 1 0 59 24 77
2019 Less than 3 years in the federal public service 43 26 16 7 7 2 0 70 14 107
2019 3 to 10 years in the federal public service 21 29 15 17 15 2 1 52 33 127
2019 11 to 20 years in the federal public service 14 25 22 18 20 0 0 40 39 181
2019 More than 20 years in the federal public service 15 33 11 17 23 1 0 48 40 72
2018 Less than 3 years in the federal public service 34 37 19 6 3 1 0 71 9 90
2018 3 to 10 years in the federal public service 21 36 19 14 7 2 0 59 22 105
2018 11 to 20 years in the federal public service 17 36 21 17 6 3 0 55 23 191
2018 More than 20 years in the federal public service 19 36 18 17 8 3 0 56 25 73
2017 Less than 3 years in the federal public service 35 35 13 0 4 8 4 81 5 52
2017 3 to 10 years in the federal public service 17 34 21 16 10 2 0 52 26 117
2017 11 to 20 years in the federal public service 19 34 16 20 8 3 0 54 29 147
2017 More than 20 years in the federal public service 24 37 10 14 14 0 0 61 29 68
2014 Less than 3 years in the federal public service 30 37 15 7 0 9 2 75 8 40
2014 3 to 10 years in the federal public service 22 34 17 14 10 2 0 58 24 243
2014 11 to 20 years in the federal public service 30 30 18 14 7 1 0 61 21 164
2014 More than 20 years in the federal public service 29 41 12 10 8 1 0 70 18 90

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 38 13 4 1 4 0 81 5 78
2020 3 to 10 years in the federal public service 26 31 15 12 13 3 0 59 25 115
2020 11 to 20 years in the federal public service 25 32 18 12 11 2 0 58 24 218
2020 More than 20 years in the federal public service 19 32 21 11 14 3 0 53 26 77
2019 Less than 3 years in the federal public service 30 26 24 8 5 7 0 60 14 106
2019 3 to 10 years in the federal public service 19 21 20 23 15 2 1 40 39 125
2019 11 to 20 years in the federal public service 10 26 19 24 19 1 0 37 44 180
2019 More than 20 years in the federal public service 12 30 16 20 22 0 0 42 42 71
2018 Less than 3 years in the federal public service 31 23 29 7 4 6 0 57 12 90
2018 3 to 10 years in the federal public service 18 33 21 14 10 3 0 53 25 104
2018 11 to 20 years in the federal public service 12 31 26 20 8 4 0 44 29 191
2018 More than 20 years in the federal public service 17 30 17 23 8 5 0 50 32 74
2017 Less than 3 years in the federal public service 30 15 20 13 7 15 0 54 23 52
2017 3 to 10 years in the federal public service 12 29 27 18 11 3 0 42 31 117
2017 11 to 20 years in the federal public service 14 25 25 20 12 4 0 41 34 147
2017 More than 20 years in the federal public service 15 26 20 21 16 1 0 42 37 68
2014 Less than 3 years in the federal public service 21 36 11 9 7 14 2 68 19 40
2014 3 to 10 years in the federal public service 15 33 17 19 12 5 0 50 32 243
2014 11 to 20 years in the federal public service 18 28 31 14 7 2 0 47 22 164
2014 More than 20 years in the federal public service 18 40 19 14 7 3 0 59 21 90

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 34 13 5 4 3 0 78 9 78
2020 3 to 10 years in the federal public service 27 34 12 13 12 1 0 62 26 115
2020 11 to 20 years in the federal public service 19 38 13 18 10 1 0 58 29 218
2020 More than 20 years in the federal public service 22 35 17 14 10 1 0 58 25 76
2019 Less than 3 years in the federal public service 29 29 17 13 6 6 0 62 20 107
2019 3 to 10 years in the federal public service 17 21 26 21 12 2 1 39 34 127
2019 11 to 20 years in the federal public service 11 24 18 26 22 0 0 35 48 180
2019 More than 20 years in the federal public service 18 20 19 20 24 0 0 38 43 72
2018 Less than 3 years in the federal public service 31 25 23 17 2 2 0 57 20 91
2018 3 to 10 years in the federal public service 20 33 18 14 12 2 0 55 27 104
2018 11 to 20 years in the federal public service 9 37 22 21 8 4 0 48 30 191
2018 More than 20 years in the federal public service 19 23 27 14 13 4 0 43 28 73
2017 Less than 3 years in the federal public service 28 32 14 7 7 12 0 68 16 51
2017 3 to 10 years in the federal public service 13 29 30 15 8 4 0 45 24 117
2017 11 to 20 years in the federal public service 14 38 19 18 8 3 0 54 26 147
2017 More than 20 years in the federal public service 18 35 7 14 22 3 0 55 38 68
2014 Less than 3 years in the federal public service 36 29 14 9 2 5 4 72 13 40
2014 3 to 10 years in the federal public service 18 29 17 18 15 3 0 49 34 243
2014 11 to 20 years in the federal public service 18 37 17 19 8 1 0 56 27 164
2014 More than 20 years in the federal public service 22 37 15 18 6 2 0 60 25 90

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 22 6 4 0 2 0 90 4 78
2020 3 to 10 years in the federal public service 50 30 11 6 2 1 0 81 8 115
2020 11 to 20 years in the federal public service 44 24 19 9 4 0 0 68 13 219
2020 More than 20 years in the federal public service 44 30 17 8 0 1 0 75 8 77
2019 Less than 3 years in the federal public service 56 23 11 5 1 5 0 83 6 106
2019 3 to 10 years in the federal public service 39 28 19 8 5 0 1 67 13 129
2019 11 to 20 years in the federal public service 35 21 23 13 5 2 0 57 19 184
2019 More than 20 years in the federal public service 33 27 24 12 4 0 0 60 16 73
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 58 5 7 0 0 0 88 7 78
2020 3 to 10 years in the federal public service 25 42 16 10 6 1 0 67 17 115
2020 11 to 20 years in the federal public service 27 37 17 13 6 0 0 64 19 219
2020 More than 20 years in the federal public service 26 45 12 11 7 0 0 70 18 76
2019 Less than 3 years in the federal public service 32 44 13 8 4 0 0 75 11 104
2019 3 to 10 years in the federal public service 16 36 17 16 13 1 1 53 30 129
2019 11 to 20 years in the federal public service 15 37 20 19 9 0 0 51 29 182
2019 More than 20 years in the federal public service 15 41 22 12 10 0 0 56 22 73
2018 Less than 3 years in the federal public service 34 40 16 8 1 1 0 75 9 90
2018 3 to 10 years in the federal public service 21 42 14 18 3 1 0 64 22 106
2018 11 to 20 years in the federal public service 15 45 19 16 3 1 0 61 20 192
2018 More than 20 years in the federal public service 28 37 14 17 4 0 0 65 21 75
2017 Less than 3 years in the federal public service 35 39 10 7 4 3 0 77 12 52
2017 3 to 10 years in the federal public service 21 40 22 10 6 1 0 61 16 117
2017 11 to 20 years in the federal public service 24 44 18 9 6 1 0 68 14 146
2017 More than 20 years in the federal public service 22 40 14 11 13 0 0 62 24 68
2014 Less than 3 years in the federal public service 39 39 11 4 0 5 2 84 5 40
2014 3 to 10 years in the federal public service 26 46 16 8 3 1 0 72 11 242
2014 11 to 20 years in the federal public service 35 45 9 8 3 0 0 80 12 164
2014 More than 20 years in the federal public service 36 39 16 6 2 0 0 75 9 90

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 41 15 6 3 5 0 75 9 77
2020 3 to 10 years in the federal public service 20 31 22 13 10 4 0 53 24 115
2020 11 to 20 years in the federal public service 13 30 24 20 11 1 0 44 32 216
2020 More than 20 years in the federal public service 12 39 21 13 14 1 0 52 27 77
2019 Less than 3 years in the federal public service 20 29 20 15 9 7 0 53 26 106
2019 3 to 10 years in the federal public service 7 25 21 25 21 1 1 32 47 128
2019 11 to 20 years in the federal public service 6 20 23 27 23 1 0 26 51 181
2019 More than 20 years in the federal public service 11 19 19 28 21 1 0 31 50 72

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 35 10 1 1 3 3 87 3 78
2020 3 to 10 years in the federal public service 42 34 4 10 5 3 1 80 15 115
2020 11 to 20 years in the federal public service 44 34 10 3 6 2 0 80 10 218
2020 More than 20 years in the federal public service 46 36 10 4 4 0 0 82 8 77
2019 Less than 3 years in the federal public service 44 24 13 6 2 9 1 76 9 107
2019 3 to 10 years in the federal public service 27 31 22 12 6 1 1 59 19 128
2019 11 to 20 years in the federal public service 34 40 11 7 5 2 0 76 13 182
2019 More than 20 years in the federal public service 43 31 11 7 5 2 0 76 13 73
2018 Less than 3 years in the federal public service 32 27 22 11 2 4 1 62 14 91
2018 3 to 10 years in the federal public service 39 27 12 14 1 7 0 71 16 106
2018 11 to 20 years in the federal public service 31 42 14 6 4 3 1 75 10 191
2018 More than 20 years in the federal public service 46 33 11 5 1 4 0 82 7 74
2017 Less than 3 years in the federal public service 40 25 12 10 0 11 2 75 11 52
2017 3 to 10 years in the federal public service 30 44 12 5 5 3 2 77 11 117
2017 11 to 20 years in the federal public service 40 43 5 6 5 0 0 83 11 146
2017 More than 20 years in the federal public service 55 27 4 9 5 0 0 82 14 68
2014 Less than 3 years in the federal public service 36 32 11 12 2 2 4 73 15 40
2014 3 to 10 years in the federal public service 45 33 9 7 3 3 1 81 9 243
2014 11 to 20 years in the federal public service 54 33 4 6 1 1 1 89 7 163
2014 More than 20 years in the federal public service 48 36 11 3 2 0 0 84 5 90

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 31 7 1 0 4 2 92 1 78
2020 3 to 10 years in the federal public service 37 40 11 6 4 2 0 78 10 114
2020 11 to 20 years in the federal public service 37 32 20 5 5 0 0 70 10 219
2020 More than 20 years in the federal public service 35 34 18 9 4 0 0 69 13 77
2019 Less than 3 years in the federal public service 34 39 22 2 0 3 0 75 3 107
2019 3 to 10 years in the federal public service 23 31 18 17 7 3 1 56 25 129
2019 11 to 20 years in the federal public service 24 30 26 10 9 2 0 55 19 183
2019 More than 20 years in the federal public service 29 24 28 13 7 0 0 53 20 72
2018 Less than 3 years in the federal public service 34 39 20 5 0 1 0 75 5 90
2018 3 to 10 years in the federal public service 30 39 20 9 1 2 0 70 10 106
2018 11 to 20 years in the federal public service 24 41 17 8 6 5 0 68 14 191
2018 More than 20 years in the federal public service 31 47 12 5 5 0 0 77 10 75

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 29 8 4 4 12 3 82 9 78
2020 3 to 10 years in the federal public service 19 33 11 15 10 11 1 60 28 114
2020 11 to 20 years in the federal public service 19 21 19 15 12 11 3 46 32 219
2020 More than 20 years in the federal public service 21 24 15 14 14 5 6 51 32 76
2019 Less than 3 years in the federal public service 30 23 17 5 4 17 4 67 11 107
2019 3 to 10 years in the federal public service 15 24 25 13 14 8 2 43 30 129
2019 11 to 20 years in the federal public service 13 15 25 15 15 15 3 33 37 183
2019 More than 20 years in the federal public service 24 8 23 14 15 11 4 38 35 72
2018 Less than 3 years in the federal public service 26 23 20 9 5 15 1 59 17 91
2018 3 to 10 years in the federal public service 23 16 25 18 4 12 2 46 25 104
2018 11 to 20 years in the federal public service 15 22 23 10 14 11 5 43 29 190
2018 More than 20 years in the federal public service 22 19 20 9 10 14 7 51 24 75
2017 Less than 3 years in the federal public service 27 15 23 6 2 24 3 58 11 52
2017 3 to 10 years in the federal public service 10 28 18 15 13 13 3 46 33 117
2017 11 to 20 years in the federal public service 16 28 19 12 11 11 3 51 26 147
2017 More than 20 years in the federal public service 22 20 11 9 21 13 5 51 36 68
2014 Less than 3 years in the federal public service 20 14 18 5 0 25 19 60 8 40
2014 3 to 10 years in the federal public service 16 22 23 13 13 11 2 44 30 243
2014 11 to 20 years in the federal public service 19 21 18 15 15 10 2 46 34 164
2014 More than 20 years in the federal public service 29 18 19 14 10 5 5 53 27 90

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 38 5 4 4 7 0 86 8 78
2020 3 to 10 years in the federal public service 29 36 15 11 7 2 0 66 18 114
2020 11 to 20 years in the federal public service 24 31 19 11 13 1 0 56 25 218
2020 More than 20 years in the federal public service 23 31 21 11 10 4 0 56 22 74
2019 Less than 3 years in the federal public service 33 34 15 4 7 7 0 72 11 107
2019 3 to 10 years in the federal public service 18 27 21 18 13 1 1 46 32 129
2019 11 to 20 years in the federal public service 17 32 21 17 12 1 0 50 29 183
2019 More than 20 years in the federal public service 22 26 17 15 12 5 3 52 29 72
2018 Less than 3 years in the federal public service 33 32 21 6 7 1 0 66 13 91
2018 3 to 10 years in the federal public service 21 39 16 13 7 5 0 62 21 105
2018 11 to 20 years in the federal public service 16 37 20 13 9 5 1 56 23 192
2018 More than 20 years in the federal public service 25 27 24 12 5 6 0 56 18 75
2017 Less than 3 years in the federal public service 47 29 6 6 4 9 0 83 10 51
2017 3 to 10 years in the federal public service 23 35 17 17 5 2 1 60 23 117
2017 11 to 20 years in the federal public service 29 38 13 10 7 3 0 70 17 146
2017 More than 20 years in the federal public service 37 26 19 6 7 4 0 67 14 68
2014 Less than 3 years in the federal public service 27 39 13 2 0 14 5 82 3 40
2014 3 to 10 years in the federal public service 22 36 19 10 10 3 0 60 20 243
2014 11 to 20 years in the federal public service 24 39 18 11 7 1 0 63 18 164
2014 More than 20 years in the federal public service 31 35 19 11 2 2 0 67 13 90

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 32 12 5 5 8 0 75 12 78
2020 3 to 10 years in the federal public service 25 31 14 13 13 3 1 58 27 115
2020 11 to 20 years in the federal public service 20 23 14 19 19 2 3 45 40 219
2020 More than 20 years in the federal public service 14 24 18 15 21 2 7 42 39 77
2019 Less than 3 years in the federal public service 24 25 15 15 8 8 5 57 26 107
2019 3 to 10 years in the federal public service 14 22 14 21 25 2 1 37 48 129
2019 11 to 20 years in the federal public service 14 23 20 18 21 3 1 38 41 181
2019 More than 20 years in the federal public service 11 19 30 9 22 3 6 33 34 73
2018 Less than 3 years in the federal public service 22 35 11 18 8 3 2 61 27 90
2018 3 to 10 years in the federal public service 18 26 23 14 15 3 2 46 30 106
2018 11 to 20 years in the federal public service 13 21 27 17 17 4 1 36 36 191
2018 More than 20 years in the federal public service 15 25 19 16 14 1 9 45 34 75
2017 Less than 3 years in the federal public service 29 21 12 14 7 5 12 61 25 52
2017 3 to 10 years in the federal public service 10 27 20 17 22 2 3 39 40 117
2017 11 to 20 years in the federal public service 18 25 14 22 14 4 3 46 39 147
2017 More than 20 years in the federal public service 18 18 10 11 24 4 14 44 43 67
2014 Less than 3 years in the federal public service 11 18 13 6 5 19 27 55 20 40
2014 3 to 10 years in the federal public service 11 19 18 20 29 3 0 31 50 243
2014 11 to 20 years in the federal public service 9 25 15 28 21 2 1 34 51 164
2014 More than 20 years in the federal public service 25 17 8 14 16 2 17 52 37 90

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 28 7 1 0 1 4 91 1 78
2020 3 to 10 years in the federal public service 49 25 14 5 6 0 1 75 11 114
2020 11 to 20 years in the federal public service 51 22 14 7 5 0 1 74 12 218
2020 More than 20 years in the federal public service 53 14 15 7 7 0 4 70 15 77
2019 Less than 3 years in the federal public service 67 15 8 0 0 2 7 91 0 107
2019 3 to 10 years in the federal public service 60 19 13 4 2 0 1 80 6 129
2019 11 to 20 years in the federal public service 55 20 14 4 6 1 1 76 10 183
2019 More than 20 years in the federal public service 43 25 12 5 9 0 6 72 15 73

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 24 5 2 4 0 4 89 6 78
2020 3 to 10 years in the federal public service 45 29 15 8 4 0 0 74 11 114
2020 11 to 20 years in the federal public service 56 24 9 4 5 0 1 81 9 218
2020 More than 20 years in the federal public service 62 19 8 3 4 0 5 85 7 77
2019 Less than 3 years in the federal public service 54 19 11 5 0 3 8 82 6 107
2019 3 to 10 years in the federal public service 49 22 19 4 4 1 2 72 8 129
2019 11 to 20 years in the federal public service 52 22 14 7 3 1 1 77 9 182
2019 More than 20 years in the federal public service 60 16 8 5 4 4 3 82 10 73

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 3 2 3 2 4 6 93 5 78
2020 3 to 10 years in the federal public service 74 6 7 5 2 4 2 86 7 114
2020 11 to 20 years in the federal public service 71 10 5 5 4 2 3 86 9 219
2020 More than 20 years in the federal public service 66 15 4 6 1 1 7 88 8 77
2019 Less than 3 years in the federal public service 77 3 7 2 0 5 6 90 2 106
2019 3 to 10 years in the federal public service 76 9 6 1 5 3 1 88 6 129
2019 11 to 20 years in the federal public service 72 11 4 2 5 3 2 88 8 182
2019 More than 20 years in the federal public service 64 5 11 7 3 5 6 77 11 72

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 7 2 1 0 0 7 96 1 78
2020 3 to 10 years in the federal public service 72 10 5 3 2 2 6 89 5 114
2020 11 to 20 years in the federal public service 75 11 3 1 3 0 6 92 5 216
2020 More than 20 years in the federal public service 71 6 9 3 3 1 7 84 7 77
2019 Less than 3 years in the federal public service 75 6 6 0 2 3 8 91 2 107
2019 3 to 10 years in the federal public service 85 3 4 2 0 2 5 94 2 126
2019 11 to 20 years in the federal public service 79 8 4 1 3 1 5 92 4 179
2019 More than 20 years in the federal public service 65 9 4 1 4 6 12 89 6 73

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 42 10 2 0 4 0 87 3 78
2020 3 to 10 years in the federal public service 29 41 16 9 2 2 0 72 11 115
2020 11 to 20 years in the federal public service 29 38 13 9 6 4 0 70 16 219
2020 More than 20 years in the federal public service 30 28 28 5 4 4 0 61 10 76
2019 Less than 3 years in the federal public service 26 49 16 1 4 4 0 78 5 107
2019 3 to 10 years in the federal public service 21 36 28 7 7 2 0 58 14 129
2019 11 to 20 years in the federal public service 26 36 22 8 4 3 0 65 13 183
2019 More than 20 years in the federal public service 23 37 21 6 10 3 0 61 17 73
2018 Less than 3 years in the federal public service 31 41 15 6 0 7 0 77 6 90
2018 3 to 10 years in the federal public service 29 36 19 10 2 3 1 67 13 106
2018 11 to 20 years in the federal public service 23 42 19 8 4 4 0 67 13 192
2018 More than 20 years in the federal public service 37 31 14 12 5 1 0 69 17 75
2017 Less than 3 years in the federal public service 43 28 13 6 2 7 2 78 8 52
2017 3 to 10 years in the federal public service 22 34 24 10 6 3 0 58 17 117
2017 11 to 20 years in the federal public service 22 43 22 7 5 1 1 66 12 146
2017 More than 20 years in the federal public service 30 26 20 6 12 5 1 60 19 68

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 36 4 2 0 2 0 94 3 77
2020 3 to 10 years in the federal public service 39 39 11 6 5 0 0 78 11 115
2020 11 to 20 years in the federal public service 38 35 12 7 5 2 0 75 13 216
2020 More than 20 years in the federal public service 42 31 14 9 1 3 0 75 11 74
2019 Less than 3 years in the federal public service 50 37 4 3 1 5 0 92 4 107
2019 3 to 10 years in the federal public service 33 34 17 9 5 2 0 68 14 129
2019 11 to 20 years in the federal public service 32 36 16 10 5 1 0 68 16 182
2019 More than 20 years in the federal public service 27 38 17 9 10 0 0 64 18 73
2018 Less than 3 years in the federal public service 50 34 10 2 1 2 0 86 3 90
2018 3 to 10 years in the federal public service 50 37 6 4 1 2 0 88 6 104
2018 11 to 20 years in the federal public service 38 43 10 2 3 5 0 85 4 189
2018 More than 20 years in the federal public service 42 38 9 10 0 1 0 81 10 74
2017 Less than 3 years in the federal public service 63 22 9 3 0 3 0 88 3 52
2017 3 to 10 years in the federal public service 38 45 8 3 5 2 0 84 8 117
2017 11 to 20 years in the federal public service 46 36 9 6 1 1 1 83 7 147
2017 More than 20 years in the federal public service 42 43 3 11 1 0 0 85 12 68
2014 Less than 3 years in the federal public service 50 46 0 0 0 2 2 100 0 40
2014 3 to 10 years in the federal public service 44 36 9 4 3 4 0 83 7 243
2014 11 to 20 years in the federal public service 42 42 10 1 3 2 0 86 4 164
2014 More than 20 years in the federal public service 44 39 9 5 1 2 0 84 7 90

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 33 11 4 0 4 0 84 4 78
2020 3 to 10 years in the federal public service 37 38 13 3 3 5 0 80 7 114
2020 11 to 20 years in the federal public service 39 31 16 3 4 6 0 75 8 218
2020 More than 20 years in the federal public service 53 24 14 3 2 3 0 80 5 76
2019 Less than 3 years in the federal public service 45 24 18 3 2 7 1 75 5 107
2019 3 to 10 years in the federal public service 37 32 19 5 4 3 1 71 9 129
2019 11 to 20 years in the federal public service 34 34 19 4 4 4 0 71 9 183
2019 More than 20 years in the federal public service 36 38 16 4 7 0 0 73 11 72
2018 Less than 3 years in the federal public service 47 31 14 4 1 3 0 81 5 89
2018 3 to 10 years in the federal public service 48 33 9 7 1 3 0 83 8 105
2018 11 to 20 years in the federal public service 40 40 11 3 2 5 0 84 5 190
2018 More than 20 years in the federal public service 44 41 9 4 0 1 0 86 4 74
2017 Less than 3 years in the federal public service 52 30 9 5 0 3 2 86 5 52
2017 3 to 10 years in the federal public service 37 36 15 3 2 7 0 79 5 116
2017 11 to 20 years in the federal public service 46 40 9 3 0 1 0 88 3 146
2017 More than 20 years in the federal public service 47 38 9 2 0 5 0 89 2 68
2014 Less than 3 years in the federal public service 48 32 2 0 0 16 2 98 0 40
2014 3 to 10 years in the federal public service 41 34 14 2 2 8 0 81 4 243
2014 11 to 20 years in the federal public service 42 35 14 2 3 5 0 81 5 163
2014 More than 20 years in the federal public service 45 32 13 2 1 6 0 83 3 90

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 34 8 7 0 7 0 84 8 78
2020 3 to 10 years in the federal public service 38 31 17 4 4 7 0 74 8 114
2020 11 to 20 years in the federal public service 45 27 15 5 3 5 0 76 9 217
2020 More than 20 years in the federal public service 50 28 15 4 1 3 0 79 5 77

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 22 8 5 1 4 0 85 7 77
2020 3 to 10 years in the federal public service 51 31 10 5 0 3 0 84 6 114
2020 11 to 20 years in the federal public service 50 31 5 5 6 3 1 84 11 219
2020 More than 20 years in the federal public service 51 22 12 8 2 3 1 76 11 75

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 23 2 1 0 0 2 96 1 78
2020 3 to 10 years in the federal public service 52 35 7 3 3 0 0 87 6 114
2020 11 to 20 years in the federal public service 48 32 10 5 4 0 0 81 9 218
2020 More than 20 years in the federal public service 47 24 16 8 5 0 0 71 13 77
2019 Less than 3 years in the federal public service 67 26 7 1 0 0 0 92 1 107
2019 3 to 10 years in the federal public service 44 36 12 3 6 0 0 79 9 129
2019 11 to 20 years in the federal public service 38 36 14 7 5 0 0 74 12 182
2019 More than 20 years in the federal public service 39 33 11 3 15 0 0 72 17 72
2018 Less than 3 years in the federal public service 60 31 7 0 1 0 1 91 1 90
2018 3 to 10 years in the federal public service 46 40 9 3 1 0 0 87 4 105
2018 11 to 20 years in the federal public service 43 36 13 2 4 1 0 80 6 190
2018 More than 20 years in the federal public service 53 30 5 9 3 0 0 83 11 73
2017 Less than 3 years in the federal public service 77 19 4 0 0 0 0 96 0 52
2017 3 to 10 years in the federal public service 41 41 7 7 4 0 0 82 10 117
2017 11 to 20 years in the federal public service 45 39 8 4 3 0 1 85 7 147
2017 More than 20 years in the federal public service 47 33 8 9 3 0 0 80 12 68
2014 Less than 3 years in the federal public service 70 25 2 0 0 2 0 98 0 40
2014 3 to 10 years in the federal public service 48 34 10 4 3 0 0 83 7 243
2014 11 to 20 years in the federal public service 47 39 10 1 2 0 0 87 4 164
2014 More than 20 years in the federal public service 53 35 6 2 3 0 0 88 5 90

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 37 2 5 0 0 1 92 5 77
2020 3 to 10 years in the federal public service 32 38 15 7 8 0 0 70 15 114
2020 11 to 20 years in the federal public service 33 28 16 11 11 0 0 61 23 217
2020 More than 20 years in the federal public service 34 21 23 10 10 1 0 56 21 77
2019 Less than 3 years in the federal public service 43 32 12 9 2 2 0 77 11 107
2019 3 to 10 years in the federal public service 27 28 17 12 13 2 1 57 25 129
2019 11 to 20 years in the federal public service 23 25 21 17 14 1 0 48 30 183
2019 More than 20 years in the federal public service 20 31 14 12 19 3 0 53 32 73
2018 Less than 3 years in the federal public service 40 33 18 7 1 1 0 73 8 90
2018 3 to 10 years in the federal public service 26 34 24 12 4 0 0 60 16 104
2018 11 to 20 years in the federal public service 31 31 21 8 8 0 0 62 16 190
2018 More than 20 years in the federal public service 30 34 15 7 13 1 0 64 20 74
2017 Less than 3 years in the federal public service 47 27 17 7 0 2 0 75 8 52
2017 3 to 10 years in the federal public service 24 33 20 11 12 1 0 57 23 117
2017 11 to 20 years in the federal public service 21 38 21 9 8 2 1 60 18 146
2017 More than 20 years in the federal public service 22 31 15 17 13 1 0 54 30 68
2014 Less than 3 years in the federal public service 53 25 11 0 0 7 5 88 0 40
2014 3 to 10 years in the federal public service 17 36 20 14 13 1 0 53 27 243
2014 11 to 20 years in the federal public service 22 36 24 12 5 1 1 59 17 164
2014 More than 20 years in the federal public service 33 32 16 11 9 0 0 65 20 90

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 37 4 5 0 0 0 91 5 76
2020 3 to 10 years in the federal public service 32 42 11 7 8 0 0 75 15 115
2020 11 to 20 years in the federal public service 33 30 16 13 9 0 0 62 21 217
2020 More than 20 years in the federal public service 36 21 23 13 7 0 0 57 20 77
2019 Less than 3 years in the federal public service 43 35 11 7 2 2 0 79 10 107
2019 3 to 10 years in the federal public service 28 30 16 14 11 1 1 58 26 128
2019 11 to 20 years in the federal public service 24 29 18 14 14 0 0 53 29 181
2019 More than 20 years in the federal public service 26 27 16 13 17 2 0 53 30 73
2018 Less than 3 years in the federal public service 40 38 12 6 2 1 0 79 8 90
2018 3 to 10 years in the federal public service 27 42 18 10 3 0 0 69 12 104
2018 11 to 20 years in the federal public service 30 31 18 13 7 0 0 61 21 190
2018 More than 20 years in the federal public service 31 36 13 16 5 0 0 66 21 74
2017 Less than 3 years in the federal public service 38 30 25 5 0 0 2 69 5 52
2017 3 to 10 years in the federal public service 24 40 14 14 7 1 0 65 21 117
2017 11 to 20 years in the federal public service 23 42 17 12 5 0 1 65 18 147
2017 More than 20 years in the federal public service 26 32 18 15 9 0 0 58 24 68
2014 Less than 3 years in the federal public service 46 38 5 7 0 0 4 88 8 40
2014 3 to 10 years in the federal public service 21 38 19 13 9 0 0 59 22 243
2014 11 to 20 years in the federal public service 26 39 16 12 5 0 1 66 18 164
2014 More than 20 years in the federal public service 36 36 15 7 5 0 0 72 13 90

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 21 30 4 1 3 0 64 5 78
2020 3 to 10 years in the federal public service 29 24 21 10 11 5 0 56 22 115
2020 11 to 20 years in the federal public service 33 21 17 13 14 2 0 56 27 219
2020 More than 20 years in the federal public service 34 21 10 20 11 3 1 57 32 77
2019 Less than 3 years in the federal public service 31 21 18 15 7 9 0 57 23 107
2019 3 to 10 years in the federal public service 21 24 22 12 17 4 0 47 30 129
2019 11 to 20 years in the federal public service 29 22 16 15 14 4 0 53 30 184
2019 More than 20 years in the federal public service 19 21 29 14 10 3 4 44 26 73
2018 Less than 3 years in the federal public service 36 18 22 15 6 3 0 55 22 90
2018 3 to 10 years in the federal public service 23 26 22 15 9 5 0 51 25 104
2018 11 to 20 years in the federal public service 31 25 19 11 10 5 0 58 22 190
2018 More than 20 years in the federal public service 29 23 22 11 11 3 1 54 23 73
2017 Less than 3 years in the federal public service 27 19 10 27 7 4 6 52 37 52
2017 3 to 10 years in the federal public service 20 36 12 18 9 4 0 58 29 117
2017 11 to 20 years in the federal public service 29 28 16 13 9 5 1 59 23 147
2017 More than 20 years in the federal public service 29 23 16 14 11 4 3 56 27 68
2014 Less than 3 years in the federal public service 34 19 24 4 0 12 7 64 5 40
2014 3 to 10 years in the federal public service 23 25 18 12 18 4 0 50 31 243
2014 11 to 20 years in the federal public service 22 32 18 13 8 7 0 57 23 164
2014 More than 20 years in the federal public service 35 22 24 9 7 3 1 59 16 90
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 31 37 32 78
2020 3 to 10 years in the federal public service 38 26 36 115
2020 11 to 20 years in the federal public service 38 26 36 219
2020 More than 20 years in the federal public service 46 27 28 77
2019 Less than 3 years in the federal public service 47 22 31 107
2019 3 to 10 years in the federal public service 43 20 37 129
2019 11 to 20 years in the federal public service 42 24 33 184
2019 More than 20 years in the federal public service 34 22 44 73
2018 Less than 3 years in the federal public service 45 19 36 90
2018 3 to 10 years in the federal public service 28 30 42 104
2018 11 to 20 years in the federal public service 40 27 33 192
2018 More than 20 years in the federal public service 38 33 29 75
2017 Less than 3 years in the federal public service 52 20 28 52
2017 3 to 10 years in the federal public service 48 23 29 117
2017 11 to 20 years in the federal public service 31 36 33 147
2017 More than 20 years in the federal public service 40 31 29 68
2014 Less than 3 years in the federal public service 30 33 37 40
2014 3 to 10 years in the federal public service 45 19 37 243
2014 11 to 20 years in the federal public service 29 30 42 164
2014 More than 20 years in the federal public service 37 33 30 90

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 45 32 5 19 0 24
2020 3 to 10 years in the federal public service 0 27 66 5 0 3 43
2020 11 to 20 years in the federal public service 6 14 66 2 1 10 84
2020 More than 20 years in the federal public service 42 3 47 3 0 6 35
2019 Less than 3 years in the federal public service 0 14 37 2 40 7 49
2019 3 to 10 years in the federal public service 0 20 72 2 0 6 57
2019 11 to 20 years in the federal public service 9 15 70 0 2 4 78
2019 More than 20 years in the federal public service 42 7 40 4 0 8 26
2018 Less than 3 years in the federal public service 0 14 35 10 39 2 41
2018 3 to 10 years in the federal public service 3 16 74 3 3 0 30
2018 11 to 20 years in the federal public service 8 19 64 1 1 6 76
2018 More than 20 years in the federal public service 50 3 44 0 3 0 27
2017 Less than 3 years in the federal public service 0 15 21 9 55 0 26
2017 3 to 10 years in the federal public service 1 17 61 4 5 12 56
2017 11 to 20 years in the federal public service 2 6 74 2 4 11 45
2017 More than 20 years in the federal public service 55 7 27 7 5 0 28
2014 Less than 3 years in the federal public service 0 8 24 8 9999 61 12
2014 3 to 10 years in the federal public service 2 29 53 5 9999 12 108
2014 11 to 20 years in the federal public service 4 12 64 2 9999 18 47
2014 More than 20 years in the federal public service 56 3 33 6 9999 3 32
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 8 92 115
2020 11 to 20 years in the federal public service 13 87 219
2019 Less than 3 years in the federal public service 5 95 106
2019 3 to 10 years in the federal public service 15 85 129
2019 11 to 20 years in the federal public service 17 83 184
2019 More than 20 years in the federal public service 15 85 73
2018 Less than 3 years in the federal public service 15 85 91
2018 3 to 10 years in the federal public service 11 89 105
2018 11 to 20 years in the federal public service 22 78 191
2018 More than 20 years in the federal public service 10 90 75

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 36 64 28
2019 3 to 10 years in the federal public service 49 51 17
2019 11 to 20 years in the federal public service 30 70 31
2018 Less than 3 years in the federal public service 57 43 13
2018 11 to 20 years in the federal public service 30 70 43

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 67 33 28
2019 3 to 10 years in the federal public service 55 45 17
2019 11 to 20 years in the federal public service 70 30 31
2018 Less than 3 years in the federal public service 48 52 13
2018 11 to 20 years in the federal public service 67 33 43

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 22 78 28
2019 3 to 10 years in the federal public service 0 100 17
2018 3 to 10 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 17 83 43

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 28
2019 3 to 10 years in the federal public service 0 100 17
2019 11 to 20 years in the federal public service 0 100 31
2018 Less than 3 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 43

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 17
2019 More than 20 years in the federal public service 0 100 11
2018 Less than 3 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 43

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 31
2018 Less than 3 years in the federal public service 0 100 13
2018 3 to 10 years in the federal public service 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 48 52 28
2019 3 to 10 years in the federal public service 27 73 17
2019 11 to 20 years in the federal public service 42 58 31
2018 11 to 20 years in the federal public service 34 66 43

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 28
2019 3 to 10 years in the federal public service 42 58 17
2019 11 to 20 years in the federal public service 58 42 31
2018 Less than 3 years in the federal public service 54 46 13
2018 11 to 20 years in the federal public service 52 48 43

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 58 42 28
2019 3 to 10 years in the federal public service 37 63 17
2019 11 to 20 years in the federal public service 43 57 31
2018 3 to 10 years in the federal public service 43 57 12
2018 11 to 20 years in the federal public service 35 65 43

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 28
2019 3 to 10 years in the federal public service 49 51 17
2019 11 to 20 years in the federal public service 42 58 31
2018 Less than 3 years in the federal public service 50 50 13
2018 11 to 20 years in the federal public service 51 49 43

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 28
2019 11 to 20 years in the federal public service 67 33 31
2019 More than 20 years in the federal public service 53 47 11
2018 11 to 20 years in the federal public service 42 58 43

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 61 39 28
2019 11 to 20 years in the federal public service 51 49 31
2018 Less than 3 years in the federal public service 41 59 13
2018 11 to 20 years in the federal public service 52 48 43

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 43 57 28
2019 11 to 20 years in the federal public service 41 59 31
2018 11 to 20 years in the federal public service 33 67 43

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 17
2019 More than 20 years in the federal public service 0 100 11
2018 Less than 3 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 43

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 31
2019 More than 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 43

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 26 74 28
2019 3 to 10 years in the federal public service 0 100 17
2018 Less than 3 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 11 89 43

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 55 45 28
2019 3 to 10 years in the federal public service 44 56 17
2019 11 to 20 years in the federal public service 40 60 31
2018 Less than 3 years in the federal public service 41 59 13
2018 11 to 20 years in the federal public service 46 54 43

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 24 76 28
2019 11 to 20 years in the federal public service 27 73 31
2018 Less than 3 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 16 84 43

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 25 75 31
2018 11 to 20 years in the federal public service 14 86 43

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 70 30 28
2019 3 to 10 years in the federal public service 63 37 17
2019 11 to 20 years in the federal public service 74 26 31
2018 Less than 3 years in the federal public service 54 46 13
2018 11 to 20 years in the federal public service 49 51 43

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 40 60 28
2019 3 to 10 years in the federal public service 28 72 17
2019 11 to 20 years in the federal public service 31 69 31
2018 11 to 20 years in the federal public service 23 77 43

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 21 79 28
2019 11 to 20 years in the federal public service 27 73 31
2018 3 to 10 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 12 88 43

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 33 67 28
2018 Less than 3 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 18 82 43

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 43

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 23 77 28
2019 11 to 20 years in the federal public service 18 82 31
2018 Less than 3 years in the federal public service 0 100 13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 0 100 13
2018 3 to 10 years in the federal public service 0 100 12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 34 66 28
2019 11 to 20 years in the federal public service 18 82 31
2018 11 to 20 years in the federal public service 16 84 43

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 38 62 13
2018 11 to 20 years in the federal public service 21 79 43

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 12 88 39

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 13 87 39

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 22
2018 Less than 3 years in the federal public service 0 100 13
2018 3 to 10 years in the federal public service 0 100 10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 22
2018 Less than 3 years in the federal public service 38 62 13
2018 11 to 20 years in the federal public service 20 80 39

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 23 77 22

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 24 76 26
2018 11 to 20 years in the federal public service 18 82 39

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 19 81 26
2018 11 to 20 years in the federal public service 28 72 39

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 30 70 22
2018 11 to 20 years in the federal public service 28 72 39

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 22
2019 11 to 20 years in the federal public service 37 63 26
2018 Less than 3 years in the federal public service 53 47 13
2018 11 to 20 years in the federal public service 48 52 39

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 26
2018 3 to 10 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 39

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 51 49 22
2019 11 to 20 years in the federal public service 59 41 26
2018 Less than 3 years in the federal public service 56 44 13
2018 11 to 20 years in the federal public service 34 66 39

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 10

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 19 81 26
2018 Less than 3 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 22 78 39

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 17 9 0 1 30 6 84 2 78
2020 3 to 10 years in the federal public service 20 16 17 4 3 31 10 61 11 115
2020 11 to 20 years in the federal public service 13 18 16 4 4 39 6 56 15 219
2020 More than 20 years in the federal public service 24 12 12 8 8 32 5 57 25 77
2019 Less than 3 years in the federal public service 21 11 16 2 2 27 21 61 8 106
2019 3 to 10 years in the federal public service 11 16 25 9 4 28 8 41 21 128
2019 11 to 20 years in the federal public service 13 12 20 10 11 31 4 39 32 182
2019 More than 20 years in the federal public service 16 15 15 13 8 29 5 46 31 73
2018 Less than 3 years in the federal public service 21 13 23 4 3 30 7 54 10 90
2018 3 to 10 years in the federal public service 17 15 26 3 4 35 1 50 10 106
2018 11 to 20 years in the federal public service 11 17 23 4 7 32 7 46 17 190
2018 More than 20 years in the federal public service 13 17 21 11 8 26 4 43 27 73
2017 Less than 3 years in the federal public service 31 11 12 0 0 35 11 78 0 52
2017 3 to 10 years in the federal public service 10 17 20 10 8 30 4 41 29 117
2017 11 to 20 years in the federal public service 15 18 18 7 4 31 7 53 17 147
2017 More than 20 years in the federal public service 18 17 19 3 9 30 3 53 19 68
2014 Less than 3 years in the federal public service 11 12 7 0 0 50 19 77 0 40
2014 3 to 10 years in the federal public service 12 18 23 5 7 28 7 47 18 243
2014 11 to 20 years in the federal public service 14 20 20 7 7 27 3 49 21 164
2014 More than 20 years in the federal public service 19 17 22 7 5 25 4 51 18 90

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 25 9 0 0 12 1 90 0 78
2020 3 to 10 years in the federal public service 30 32 15 4 2 18 1 75 7 115
2020 11 to 20 years in the federal public service 33 28 16 6 4 13 1 71 11 219
2020 More than 20 years in the federal public service 34 25 12 13 4 10 1 67 19 77
2019 Less than 3 years in the federal public service 38 25 14 2 1 16 4 78 4 107
2019 3 to 10 years in the federal public service 25 29 20 6 7 13 0 62 14 129
2019 11 to 20 years in the federal public service 21 27 26 7 9 9 0 53 18 184
2019 More than 20 years in the federal public service 27 25 27 10 5 4 1 55 16 72
2018 Less than 3 years in the federal public service 33 27 16 4 0 21 0 75 5 91
2018 3 to 10 years in the federal public service 26 44 15 6 1 8 0 75 8 105
2018 11 to 20 years in the federal public service 25 40 20 3 5 7 0 70 8 190
2018 More than 20 years in the federal public service 25 40 17 7 6 4 0 68 14 73
2017 Less than 3 years in the federal public service 44 25 11 0 0 18 2 87 0 52
2017 3 to 10 years in the federal public service 24 37 20 6 4 9 1 67 11 117
2017 11 to 20 years in the federal public service 29 37 13 5 3 13 1 76 10 145
2017 More than 20 years in the federal public service 34 28 9 6 9 14 0 72 18 68
2014 Less than 3 years in the federal public service 29 29 7 0 0 25 9 89 0 40
2014 3 to 10 years in the federal public service 26 32 20 3 4 13 1 69 8 243
2014 11 to 20 years in the federal public service 24 37 23 5 4 6 0 65 10 164
2014 More than 20 years in the federal public service 30 34 18 3 5 9 0 70 10 90
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 8 92 115
2020 11 to 20 years in the federal public service 7 93 218
2019 3 to 10 years in the federal public service 10 90 128
2019 11 to 20 years in the federal public service 5 95 184
2018 3 to 10 years in the federal public service 5 95 105
2018 11 to 20 years in the federal public service 7 93 191

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 36 64 16

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 16
2019 3 to 10 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 12

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 51 49 11

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 11
2018 11 to 20 years in the federal public service 0 100 13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 11
2018 11 to 20 years in the federal public service 0 100 13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 16
2019 3 to 10 years in the federal public service 0 100 11
2018 11 to 20 years in the federal public service 0 100 13

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 16
2019 3 to 10 years in the federal public service 0 100 11
2018 11 to 20 years in the federal public service 0 100 13

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 30 70 16

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 49 51 16
2019 3 to 10 years in the federal public service 47 53 11

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 11
2018 11 to 20 years in the federal public service 0 100 13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 11

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 36 64 16
2019 3 to 10 years in the federal public service 53 47 11
2018 11 to 20 years in the federal public service 47 53 13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 39 61 13

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 45 55 13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 47 53 13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 61 39 13

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 16 8 1 1 28 5 85 4 78
2020 3 to 10 years in the federal public service 21 14 18 2 2 38 5 62 7 114
2020 11 to 20 years in the federal public service 15 16 15 4 4 40 6 58 15 218
2020 More than 20 years in the federal public service 24 8 24 5 1 29 8 51 11 76
2019 Less than 3 years in the federal public service 21 12 14 1 0 34 19 69 2 107
2019 3 to 10 years in the federal public service 15 12 28 2 4 30 9 44 10 129
2019 11 to 20 years in the federal public service 14 15 21 2 5 36 7 50 12 183
2019 More than 20 years in the federal public service 16 16 18 10 7 28 5 48 25 73
2018 Less than 3 years in the federal public service 23 20 15 2 3 30 7 69 8 91
2018 3 to 10 years in the federal public service 17 15 22 2 3 38 3 56 8 105
2018 11 to 20 years in the federal public service 12 17 21 2 3 35 10 52 10 188
2018 More than 20 years in the federal public service 17 17 22 4 2 35 3 54 10 75
2017 Less than 3 years in the federal public service 31 14 10 0 0 40 5 81 0 52
2017 3 to 10 years in the federal public service 13 12 28 1 2 37 8 44 5 117
2017 11 to 20 years in the federal public service 15 19 18 3 4 37 4 57 11 147
2017 More than 20 years in the federal public service 22 7 22 5 1 38 4 51 11 68
2014 Less than 3 years in the federal public service 20 9 11 0 0 42 18 72 0 40
2014 3 to 10 years in the federal public service 12 17 17 3 3 37 11 57 12 243
2014 11 to 20 years in the federal public service 16 15 18 4 4 36 9 55 13 164
2014 More than 20 years in the federal public service 22 10 27 1 5 31 4 49 10 90

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 28 6 2 0 10 0 90 3 78
2020 3 to 10 years in the federal public service 29 31 15 5 3 17 1 72 10 115
2020 11 to 20 years in the federal public service 35 28 17 3 5 11 1 71 10 219
2020 More than 20 years in the federal public service 36 21 21 6 1 12 3 66 9 77
2019 Less than 3 years in the federal public service 41 22 13 2 1 16 5 80 4 106
2019 3 to 10 years in the federal public service 20 27 24 3 5 20 1 60 10 129
2019 11 to 20 years in the federal public service 24 27 27 4 5 12 1 60 10 183
2019 More than 20 years in the federal public service 27 28 22 8 5 8 2 61 15 73
2018 Less than 3 years in the federal public service 29 31 11 3 2 24 1 79 6 91
2018 3 to 10 years in the federal public service 29 30 21 4 2 14 0 69 6 105
2018 11 to 20 years in the federal public service 25 34 20 3 4 14 1 69 7 190
2018 More than 20 years in the federal public service 33 32 16 2 2 13 1 76 6 75
2017 Less than 3 years in the federal public service 44 22 9 0 0 24 2 88 0 52
2017 3 to 10 years in the federal public service 30 34 19 1 1 15 0 76 2 117
2017 11 to 20 years in the federal public service 29 37 12 3 3 15 1 78 7 147
2017 More than 20 years in the federal public service 45 21 11 5 1 14 3 80 7 68
2014 Less than 3 years in the federal public service 45 17 11 2 0 20 5 83 3 40
2014 3 to 10 years in the federal public service 27 29 17 2 2 20 2 72 6 243
2014 11 to 20 years in the federal public service 28 31 19 1 4 17 1 71 5 164
2014 More than 20 years in the federal public service 36 25 18 1 3 16 1 74 5 90
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 19 11 8 8 0 2 72 16 78
2020 3 to 10 years in the federal public service 38 27 15 10 8 1 1 67 18 115
2020 11 to 20 years in the federal public service 44 22 18 8 8 0 0 66 15 218
2020 More than 20 years in the federal public service 32 29 18 9 10 0 3 62 19 77

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 28 10 9 5 0 0 76 14 78
2020 3 to 10 years in the federal public service 29 29 21 12 6 0 2 59 19 114
2020 11 to 20 years in the federal public service 39 26 15 11 8 0 0 65 19 219
2020 More than 20 years in the federal public service 46 24 14 9 7 0 0 70 16 77
2019 Less than 3 years in the federal public service 24 28 26 12 8 1 0 53 21 107
2019 3 to 10 years in the federal public service 29 22 18 18 12 0 1 51 31 129
2019 11 to 20 years in the federal public service 31 24 22 10 13 0 0 55 23 183
2019 More than 20 years in the federal public service 24 34 19 8 14 0 2 58 23 73
2018 Less than 3 years in the federal public service 28 24 24 9 14 0 1 53 23 89
2018 3 to 10 years in the federal public service 19 26 25 12 18 0 0 45 30 106
2018 11 to 20 years in the federal public service 23 27 22 14 13 1 1 51 26 192
2018 More than 20 years in the federal public service 28 29 26 8 7 0 1 58 16 75
2017 Less than 3 years in the federal public service 30 14 17 14 23 0 3 45 37 52
2017 3 to 10 years in the federal public service 22 21 17 12 25 0 3 44 38 116
2017 11 to 20 years in the federal public service 21 30 22 10 13 1 4 53 24 147
2017 More than 20 years in the federal public service 29 29 16 7 17 0 1 59 24 68

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 37 20 14 5 0 0 62 18 78
2020 3 to 10 years in the federal public service 10 25 31 21 13 1 0 35 34 115
2020 11 to 20 years in the federal public service 14 19 34 19 14 0 0 34 32 219
2020 More than 20 years in the federal public service 20 23 25 20 13 0 0 43 32 77
2019 Less than 3 years in the federal public service 44 32 12 10 1 0 1 77 11 106
2019 3 to 10 years in the federal public service 15 28 29 14 13 0 0 43 28 129
2019 11 to 20 years in the federal public service 17 25 28 14 17 0 0 41 30 184
2019 More than 20 years in the federal public service 16 22 29 17 13 0 2 40 31 73
2018 Less than 3 years in the federal public service 32 33 19 11 5 0 0 65 16 89
2018 3 to 10 years in the federal public service 19 32 21 20 7 0 1 52 27 106
2018 11 to 20 years in the federal public service 10 25 33 16 15 0 1 35 32 192
2018 More than 20 years in the federal public service 24 28 18 16 14 0 0 53 30 74
2017 Less than 3 years in the federal public service 36 23 34 3 3 0 0 59 7 52
2017 3 to 10 years in the federal public service 19 30 24 16 10 0 0 49 27 117
2017 11 to 20 years in the federal public service 9 23 33 20 13 0 1 33 34 147
2017 More than 20 years in the federal public service 28 19 30 10 10 0 3 48 21 68

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 24 22 9 6 0 0 63 16 78
2020 3 to 10 years in the federal public service 21 29 22 17 11 1 0 50 28 115
2020 11 to 20 years in the federal public service 19 27 26 18 10 0 0 46 28 219
2020 More than 20 years in the federal public service 21 30 22 17 7 1 2 53 25 77
2019 Less than 3 years in the federal public service 58 23 8 4 3 0 3 84 7 107
2019 3 to 10 years in the federal public service 18 29 29 14 11 0 0 47 25 125
2019 11 to 20 years in the federal public service 16 30 28 12 14 0 0 46 25 180
2019 More than 20 years in the federal public service 17 27 23 20 11 0 2 45 32 72
2018 Less than 3 years in the federal public service 46 27 15 9 2 0 1 74 11 89
2018 3 to 10 years in the federal public service 22 32 30 11 4 0 0 55 15 106
2018 11 to 20 years in the federal public service 16 22 29 17 15 1 1 39 32 191
2018 More than 20 years in the federal public service 24 20 25 15 14 0 1 45 30 75
2017 Less than 3 years in the federal public service 32 42 15 6 3 0 2 76 9 52
2017 3 to 10 years in the federal public service 20 30 23 19 7 0 0 51 26 116
2017 11 to 20 years in the federal public service 11 28 28 19 12 0 3 40 32 147
2017 More than 20 years in the federal public service 24 21 34 8 11 2 1 46 19 68

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 27 17 14 11 3 0 57 25 77
2020 3 to 10 years in the federal public service 15 23 23 23 14 2 0 39 38 115
2020 11 to 20 years in the federal public service 12 24 22 24 16 0 1 37 41 217
2020 More than 20 years in the federal public service 22 20 24 16 16 2 0 43 33 75
2019 Less than 3 years in the federal public service 35 25 20 13 4 0 2 62 18 106
2019 3 to 10 years in the federal public service 16 20 22 24 18 0 0 36 42 128
2019 11 to 20 years in the federal public service 11 20 28 19 22 0 1 32 41 181
2019 More than 20 years in the federal public service 14 23 27 20 15 0 2 37 36 71
2018 Less than 3 years in the federal public service 35 24 14 11 14 0 2 60 26 89
2018 3 to 10 years in the federal public service 22 26 25 16 10 0 1 48 26 105
2018 11 to 20 years in the federal public service 13 21 26 20 20 0 0 34 40 191
2018 More than 20 years in the federal public service 19 23 26 17 13 0 1 43 31 75
2017 Less than 3 years in the federal public service 29 26 22 14 5 0 3 57 20 52
2017 3 to 10 years in the federal public service 17 24 15 27 17 0 0 41 44 117
2017 11 to 20 years in the federal public service 5 19 31 23 19 0 3 24 44 147
2017 More than 20 years in the federal public service 20 21 28 10 18 0 2 43 29 68

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 27 8 6 2 0 2 83 9 78
2020 3 to 10 years in the federal public service 31 41 13 5 6 1 3 75 11 114
2020 11 to 20 years in the federal public service 31 30 20 7 8 1 4 63 16 219
2020 More than 20 years in the federal public service 36 26 24 6 7 1 0 63 13 76
2019 Less than 3 years in the federal public service 68 15 3 7 1 1 4 88 8 106
2019 3 to 10 years in the federal public service 45 29 12 6 4 0 4 77 10 129
2019 11 to 20 years in the federal public service 40 24 14 9 9 0 4 66 19 183
2019 More than 20 years in the federal public service 40 22 20 9 2 1 4 66 12 72
2018 Less than 3 years in the federal public service 60 24 7 2 1 0 5 89 3 89
2018 3 to 10 years in the federal public service 49 34 9 3 2 0 4 86 5 106
2018 11 to 20 years in the federal public service 33 26 16 14 5 1 6 63 20 192
2018 More than 20 years in the federal public service 41 23 15 10 5 0 6 68 15 74
2017 Less than 3 years in the federal public service 60 25 9 0 0 2 5 90 0 52
2017 3 to 10 years in the federal public service 49 21 15 8 1 1 6 75 9 117
2017 11 to 20 years in the federal public service 29 24 28 7 3 0 9 58 11 146
2017 More than 20 years in the federal public service 37 26 18 8 3 2 7 69 11 66

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 35 18 6 1 1 1 75 7 78
2020 3 to 10 years in the federal public service 28 28 24 10 9 1 0 57 19 115
2020 11 to 20 years in the federal public service 30 22 26 12 10 0 1 52 22 217
2020 More than 20 years in the federal public service 33 28 17 13 9 1 0 61 22 77
2019 Less than 3 years in the federal public service 58 18 17 4 2 0 2 77 6 106
2019 3 to 10 years in the federal public service 35 33 19 8 5 1 0 68 14 128
2019 11 to 20 years in the federal public service 34 28 18 8 13 0 0 62 20 182
2019 More than 20 years in the federal public service 37 19 19 14 8 0 3 57 23 73
2018 Less than 3 years in the federal public service 47 19 16 10 5 1 0 68 15 88
2018 3 to 10 years in the federal public service 39 29 18 10 2 0 1 69 13 106
2018 11 to 20 years in the federal public service 26 25 26 9 12 1 1 52 21 192
2018 More than 20 years in the federal public service 35 20 22 16 5 0 1 55 22 75
2017 Less than 3 years in the federal public service 43 31 13 9 2 0 2 76 11 52
2017 3 to 10 years in the federal public service 29 33 14 13 9 0 1 63 23 116
2017 11 to 20 years in the federal public service 24 32 23 11 9 0 1 56 20 147
2017 More than 20 years in the federal public service 44 17 23 6 7 0 3 63 14 68

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 20 17 8 2 0 10 69 12 78
2020 3 to 10 years in the federal public service 32 22 18 12 12 1 3 57 25 114
2020 11 to 20 years in the federal public service 25 25 24 12 12 0 2 51 24 216
2020 More than 20 years in the federal public service 36 17 25 13 8 0 1 54 21 77

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 30 22 0 6 0 1 72 6 78
2020 3 to 10 years in the federal public service 27 35 26 7 4 1 1 63 11 114
2020 11 to 20 years in the federal public service 24 35 19 12 7 1 2 61 20 218
2020 More than 20 years in the federal public service 41 25 17 14 3 0 0 66 16 76
2019 Less than 3 years in the federal public service 45 31 14 5 3 0 1 77 9 107
2019 3 to 10 years in the federal public service 25 28 25 11 8 2 2 55 19 129
2019 11 to 20 years in the federal public service 21 29 23 14 11 0 2 51 25 184
2019 More than 20 years in the federal public service 21 31 14 20 12 0 1 53 33 73
2018 Less than 3 years in the federal public service 36 32 12 16 2 1 1 69 18 91
2018 3 to 10 years in the federal public service 22 37 23 14 2 1 1 60 17 104
2018 11 to 20 years in the federal public service 18 29 29 16 7 1 0 48 23 191
2018 More than 20 years in the federal public service 23 26 29 12 5 0 4 51 18 75
2017 Less than 3 years in the federal public service 47 26 17 8 0 2 2 75 8 52
2017 3 to 10 years in the federal public service 31 30 18 12 9 1 0 61 21 116
2017 11 to 20 years in the federal public service 23 31 23 15 7 0 1 55 22 146
2017 More than 20 years in the federal public service 25 34 14 22 3 0 1 60 25 68

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 38 12 5 7 1 1 75 12 78
2020 3 to 10 years in the federal public service 14 40 21 14 11 0 0 54 25 115
2020 11 to 20 years in the federal public service 16 34 20 18 11 0 1 51 29 218
2020 More than 20 years in the federal public service 21 26 26 14 12 1 0 47 26 77
2019 Less than 3 years in the federal public service 33 32 23 6 6 0 0 66 11 107
2019 3 to 10 years in the federal public service 15 29 29 14 12 0 1 44 27 128
2019 11 to 20 years in the federal public service 11 24 27 23 14 0 0 36 37 180
2019 More than 20 years in the federal public service 15 27 19 24 15 0 0 42 39 72
2018 Less than 3 years in the federal public service 31 31 20 9 7 2 1 64 16 90
2018 3 to 10 years in the federal public service 16 41 15 16 12 0 0 56 28 105
2018 11 to 20 years in the federal public service 8 30 26 20 15 1 0 38 35 191
2018 More than 20 years in the federal public service 9 32 33 12 13 0 1 42 25 75
2017 Less than 3 years in the federal public service 39 26 21 8 3 2 2 67 11 52
2017 3 to 10 years in the federal public service 21 27 27 9 16 0 1 48 25 116
2017 11 to 20 years in the federal public service 7 30 26 21 15 0 1 38 36 146
2017 More than 20 years in the federal public service 17 21 30 19 11 0 1 39 31 68

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 27 16 6 9 0 0 69 15 78
2020 3 to 10 years in the federal public service 24 41 15 12 8 0 0 65 20 114
2020 11 to 20 years in the federal public service 27 26 23 16 7 0 1 54 23 217
2020 More than 20 years in the federal public service 30 32 13 13 11 0 0 63 24 77
2019 Less than 3 years in the federal public service 32 28 22 11 5 0 1 61 17 107
2019 3 to 10 years in the federal public service 16 27 29 19 9 0 1 43 28 128
2019 11 to 20 years in the federal public service 16 27 23 17 17 0 1 43 34 181
2019 More than 20 years in the federal public service 25 24 16 21 13 0 2 50 34 73
2018 Less than 3 years in the federal public service 23 32 19 16 10 0 0 55 26 91
2018 3 to 10 years in the federal public service 25 31 23 11 9 0 0 56 21 105
2018 11 to 20 years in the federal public service 20 19 28 21 12 1 0 39 33 191
2018 More than 20 years in the federal public service 17 35 22 10 16 0 0 52 26 75
2017 Less than 3 years in the federal public service 25 36 22 10 6 0 2 62 16 52
2017 3 to 10 years in the federal public service 24 30 17 16 12 0 1 55 29 116
2017 11 to 20 years in the federal public service 16 27 25 20 11 0 2 43 32 146
2017 More than 20 years in the federal public service 27 15 19 28 9 0 1 43 37 68

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 27 6 2 4 0 1 87 6 78
2020 3 to 10 years in the federal public service 42 30 8 9 8 1 1 74 17 115
2020 11 to 20 years in the federal public service 44 29 13 6 7 0 0 73 13 216
2020 More than 20 years in the federal public service 46 18 12 11 13 0 0 64 24 77
2019 Less than 3 years in the federal public service 58 22 12 4 2 0 2 81 7 107
2019 3 to 10 years in the federal public service 34 28 17 11 9 0 1 63 20 129
2019 11 to 20 years in the federal public service 37 26 14 9 13 0 1 63 23 182
2019 More than 20 years in the federal public service 40 21 13 11 12 1 2 63 24 73

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 34 19 5 5 0 1 70 10 78
2020 3 to 10 years in the federal public service 34 33 16 10 7 0 0 67 17 115
2020 11 to 20 years in the federal public service 27 25 29 11 8 0 0 53 19 218
2020 More than 20 years in the federal public service 22 30 23 19 5 0 0 52 25 77

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 31 18 4 5 0 1 72 9 78
2020 3 to 10 years in the federal public service 27 37 19 10 7 1 0 65 16 115
2020 11 to 20 years in the federal public service 25 35 23 11 6 0 0 61 17 218
2020 More than 20 years in the federal public service 28 30 21 12 9 0 0 58 21 77
2019 Less than 3 years in the federal public service 50 30 13 4 2 0 1 80 6 106
2019 3 to 10 years in the federal public service 29 31 25 13 2 0 0 59 16 127
2019 11 to 20 years in the federal public service 28 31 22 10 9 0 1 59 19 181
2019 More than 20 years in the federal public service 26 29 14 12 13 0 4 58 27 72
2018 Less than 3 years in the federal public service 49 29 16 3 2 0 0 78 5 91
2018 3 to 10 years in the federal public service 37 36 17 6 5 0 0 72 11 104
2018 11 to 20 years in the federal public service 24 25 27 16 8 1 0 49 24 190
2018 More than 20 years in the federal public service 21 30 33 14 2 0 0 51 16 74
2017 Less than 3 years in the federal public service 40 40 14 2 3 0 2 81 5 51
2017 3 to 10 years in the federal public service 34 30 18 8 8 3 0 66 16 116
2017 11 to 20 years in the federal public service 24 31 22 9 12 0 2 56 22 146
2017 More than 20 years in the federal public service 30 19 25 17 5 0 4 51 23 68

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 24 16 4 2 0 1 79 6 78
2020 3 to 10 years in the federal public service 49 26 12 5 4 3 1 78 10 113
2020 11 to 20 years in the federal public service 47 30 12 5 3 1 1 79 8 218
2020 More than 20 years in the federal public service 54 21 17 3 4 0 1 77 7 77
2019 Less than 3 years in the federal public service 65 20 9 4 2 0 1 86 6 107
2019 3 to 10 years in the federal public service 59 18 13 6 2 1 2 79 8 129
2019 11 to 20 years in the federal public service 50 24 13 7 4 0 2 75 12 182
2019 More than 20 years in the federal public service 53 24 8 5 8 0 2 79 13 73
2018 Less than 3 years in the federal public service 58 22 12 4 3 0 1 80 8 91
2018 3 to 10 years in the federal public service 60 22 7 7 4 0 0 82 10 105
2018 11 to 20 years in the federal public service 44 29 16 3 5 1 3 75 8 190
2018 More than 20 years in the federal public service 56 30 5 6 3 0 0 85 9 75
2017 Less than 3 years in the federal public service 74 21 3 0 0 0 2 97 0 51
2017 3 to 10 years in the federal public service 61 21 8 6 3 0 0 82 9 117
2017 11 to 20 years in the federal public service 53 20 14 6 5 0 1 74 12 146
2017 More than 20 years in the federal public service 58 18 8 3 7 2 4 81 11 68

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 35 14 6 3 0 0 77 9 78
2020 3 to 10 years in the federal public service 36 33 20 7 4 0 0 70 11 115
2020 11 to 20 years in the federal public service 33 32 19 9 6 0 0 66 15 218
2020 More than 20 years in the federal public service 38 40 12 1 7 0 1 79 9 77

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 12 4 0 1 0 1 95 1 78
2020 3 to 10 years in the federal public service 70 15 6 1 2 2 5 91 3 115
2020 11 to 20 years in the federal public service 66 16 9 3 2 0 4 85 6 217
2020 More than 20 years in the federal public service 64 13 6 6 3 0 8 85 9 77
2019 Less than 3 years in the federal public service 80 9 5 2 1 1 3 92 3 106
2019 3 to 10 years in the federal public service 76 9 8 0 1 1 5 90 1 129
2019 11 to 20 years in the federal public service 69 16 6 0 3 1 4 90 4 183
2019 More than 20 years in the federal public service 70 10 4 2 5 0 8 87 8 72
2018 Less than 3 years in the federal public service 75 9 6 3 2 0 4 88 5 91
2018 3 to 10 years in the federal public service 74 14 4 1 1 0 6 93 2 104
2018 11 to 20 years in the federal public service 63 16 9 3 3 1 6 84 7 189
2018 More than 20 years in the federal public service 63 15 9 3 0 0 10 87 3 75

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 88 7 1 1 1 0 1 96 2 78
2020 3 to 10 years in the federal public service 78 12 0 3 3 1 3 94 6 114
2020 11 to 20 years in the federal public service 74 11 4 3 5 0 3 88 8 218
2020 More than 20 years in the federal public service 75 11 3 4 5 0 3 88 10 77
2019 Less than 3 years in the federal public service 86 6 3 3 0 1 1 94 3 107
2019 3 to 10 years in the federal public service 65 12 9 3 5 1 5 82 9 129
2019 11 to 20 years in the federal public service 63 16 7 5 8 0 2 81 13 182
2019 More than 20 years in the federal public service 59 15 13 3 4 1 6 79 7 73
2018 Less than 3 years in the federal public service 73 12 5 3 5 0 2 87 8 91
2018 3 to 10 years in the federal public service 73 10 6 3 5 0 4 85 8 104
2018 11 to 20 years in the federal public service 64 15 8 3 6 1 4 82 10 189
2018 More than 20 years in the federal public service 73 12 4 4 2 0 5 89 7 75
2017 Less than 3 years in the federal public service 81 10 2 0 2 2 3 96 2 52
2017 3 to 10 years in the federal public service 77 8 7 3 1 2 3 89 4 117
2017 11 to 20 years in the federal public service 71 13 4 3 3 1 4 89 7 147
2017 More than 20 years in the federal public service 76 4 0 8 1 0 10 89 11 68

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 17 4 0 1 0 0 95 1 77
2020 3 to 10 years in the federal public service 68 20 5 2 3 1 1 90 5 114
2020 11 to 20 years in the federal public service 69 21 4 2 1 0 2 92 3 217
2020 More than 20 years in the federal public service 71 15 8 4 0 0 3 88 4 76
2019 Less than 3 years in the federal public service 67 22 8 2 0 0 1 90 2 107
2019 3 to 10 years in the federal public service 52 28 14 2 2 1 2 82 4 128
2019 11 to 20 years in the federal public service 56 28 11 3 3 0 0 84 5 181
2019 More than 20 years in the federal public service 50 28 14 3 3 0 3 80 6 73
2018 Less than 3 years in the federal public service 57 26 7 5 5 0 0 84 9 89
2018 3 to 10 years in the federal public service 55 28 8 4 2 0 3 85 6 106
2018 11 to 20 years in the federal public service 51 27 11 5 5 0 2 79 10 190
2018 More than 20 years in the federal public service 55 21 18 3 1 0 3 78 4 75
2017 Less than 3 years in the federal public service 74 13 8 2 0 0 3 90 2 52
2017 3 to 10 years in the federal public service 59 20 10 6 2 1 2 82 8 117
2017 11 to 20 years in the federal public service 54 28 8 3 3 0 4 86 6 147
2017 More than 20 years in the federal public service 65 19 7 4 0 0 4 88 5 68

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 14 4 4 1 0 0 91 5 78
2020 3 to 10 years in the federal public service 69 12 6 5 6 1 1 82 12 115
2020 11 to 20 years in the federal public service 62 14 12 6 5 0 1 77 11 217
2020 More than 20 years in the federal public service 67 7 9 8 6 0 3 76 15 77
2019 Less than 3 years in the federal public service 72 15 8 4 0 0 1 88 4 106
2019 3 to 10 years in the federal public service 54 21 12 5 6 1 1 76 11 128
2019 11 to 20 years in the federal public service 51 19 13 8 8 1 1 71 16 181
2019 More than 20 years in the federal public service 51 20 14 8 4 0 3 72 13 71
2018 Less than 3 years in the federal public service 62 19 9 3 8 0 0 81 10 90
2018 3 to 10 years in the federal public service 50 21 17 6 3 1 2 73 10 105
2018 11 to 20 years in the federal public service 55 21 9 8 6 0 2 77 14 189
2018 More than 20 years in the federal public service 54 15 16 7 6 0 1 71 14 74
2017 Less than 3 years in the federal public service 76 17 2 2 0 0 3 96 2 52
2017 3 to 10 years in the federal public service 60 20 8 6 6 0 1 80 12 117
2017 11 to 20 years in the federal public service 61 16 11 3 5 0 3 80 8 146
2017 More than 20 years in the federal public service 62 11 13 8 1 0 4 76 10 68

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 4 2 2 0 0 14 95 2 78
2020 3 to 10 years in the federal public service 61 14 1 1 2 1 21 95 4 115
2020 11 to 20 years in the federal public service 60 15 7 2 2 0 14 87 5 219
2020 More than 20 years in the federal public service 62 10 3 0 1 0 23 94 2 77
2019 Less than 3 years in the federal public service 71 4 4 2 0 0 20 93 2 107
2019 3 to 10 years in the federal public service 61 9 5 1 0 1 23 92 2 127
2019 11 to 20 years in the federal public service 55 14 9 3 2 0 17 83 6 181
2019 More than 20 years in the federal public service 45 21 7 0 1 0 26 89 2 73
2018 Less than 3 years in the federal public service 66 8 3 1 1 0 20 93 3 89
2018 3 to 10 years in the federal public service 54 9 6 3 0 0 27 87 4 106
2018 11 to 20 years in the federal public service 54 15 10 1 2 0 19 85 3 189
2018 More than 20 years in the federal public service 50 13 11 2 0 1 23 83 2 74
2017 Less than 3 years in the federal public service 76 6 2 0 0 0 16 98 0 52
2017 3 to 10 years in the federal public service 63 11 5 1 0 1 20 93 1 117
2017 11 to 20 years in the federal public service 52 17 9 2 1 0 19 86 3 146
2017 More than 20 years in the federal public service 60 9 5 2 0 0 24 91 2 68

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 84 11 5 0 0 0 0 95 0 78
2020 3 to 10 years in the federal public service 73 15 5 2 4 1 1 89 6 114
2020 11 to 20 years in the federal public service 71 17 4 1 1 0 4 93 3 219
2020 More than 20 years in the federal public service 76 16 1 0 0 0 7 99 0 77
2019 Less than 3 years in the federal public service 84 6 5 1 1 0 2 93 2 106
2019 3 to 10 years in the federal public service 75 13 4 0 0 1 7 96 0 129
2019 11 to 20 years in the federal public service 77 12 6 1 1 0 4 92 2 181
2019 More than 20 years in the federal public service 68 16 3 0 1 1 11 96 1 73
2018 Less than 3 years in the federal public service 66 14 6 3 0 1 9 90 4 90
2018 3 to 10 years in the federal public service 74 12 6 3 0 0 6 91 3 105
2018 11 to 20 years in the federal public service 68 19 4 2 1 0 7 94 2 190
2018 More than 20 years in the federal public service 63 21 10 1 0 0 5 89 1 74
2017 Less than 3 years in the federal public service 78 11 3 0 0 2 6 97 0 51
2017 3 to 10 years in the federal public service 73 14 3 0 0 2 9 97 0 116
2017 11 to 20 years in the federal public service 71 15 4 1 1 0 8 94 1 146
2017 More than 20 years in the federal public service 70 17 4 0 0 2 7 95 0 68

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 16 11 5 6 0 0 78 11 78
2020 3 to 10 years in the federal public service 69 15 5 5 2 1 3 87 7 115
2020 11 to 20 years in the federal public service 70 18 6 3 1 0 1 90 4 219
2020 More than 20 years in the federal public service 77 15 4 0 1 0 3 95 1 77
2019 Less than 3 years in the federal public service 62 12 8 11 5 0 3 75 16 107
2019 3 to 10 years in the federal public service 69 11 8 1 8 3 2 83 10 129
2019 11 to 20 years in the federal public service 74 11 8 4 2 0 2 86 6 180
2019 More than 20 years in the federal public service 67 7 8 4 2 0 11 84 6 73
2018 Less than 3 years in the federal public service 51 13 6 11 15 0 3 66 27 90
2018 3 to 10 years in the federal public service 65 18 7 2 3 0 6 87 5 106
2018 11 to 20 years in the federal public service 67 15 6 6 2 0 4 86 8 190
2018 More than 20 years in the federal public service 66 17 4 1 6 0 5 88 8 75
2017 Less than 3 years in the federal public service 57 13 17 2 10 0 2 71 12 52
2017 3 to 10 years in the federal public service 60 18 7 3 3 2 7 86 7 117
2017 11 to 20 years in the federal public service 62 18 9 2 4 0 5 84 6 147
2017 More than 20 years in the federal public service 74 3 4 3 5 1 10 87 8 68

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 20 13 7 2 0 2 78 10 78
2020 3 to 10 years in the federal public service 38 29 22 4 3 1 2 69 8 114
2020 11 to 20 years in the federal public service 48 27 12 5 8 0 1 75 13 219
2020 More than 20 years in the federal public service 50 17 17 10 4 0 3 68 14 77
2019 Less than 3 years in the federal public service 59 27 8 5 1 0 1 86 6 107
2019 3 to 10 years in the federal public service 52 20 21 3 3 1 1 73 5 129
2019 11 to 20 years in the federal public service 55 24 11 4 4 0 1 80 8 179
2019 More than 20 years in the federal public service 44 37 11 0 3 0 6 85 3 72
2018 Less than 3 years in the federal public service 53 27 13 2 5 0 0 80 7 88
2018 3 to 10 years in the federal public service 49 27 16 6 1 0 1 77 7 106
2018 11 to 20 years in the federal public service 47 29 13 5 5 0 3 77 10 190
2018 More than 20 years in the federal public service 52 24 9 8 6 0 1 77 14 75
2017 Less than 3 years in the federal public service 62 25 6 2 0 0 5 92 2 52
2017 3 to 10 years in the federal public service 52 22 16 3 3 0 5 78 6 117
2017 11 to 20 years in the federal public service 46 33 9 4 3 1 4 83 8 147
2017 More than 20 years in the federal public service 63 16 4 6 5 0 5 84 12 68

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 48 11 6 1 0 1 82 7 78
2020 3 to 10 years in the federal public service 29 36 26 3 5 0 0 65 9 115
2020 11 to 20 years in the federal public service 26 42 23 5 4 0 0 69 9 218
2020 More than 20 years in the federal public service 29 40 23 6 1 0 0 70 8 77

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 18 48 24 9 1 0 0 66 10 78
2020 3 to 10 years in the federal public service 14 35 32 13 5 1 0 50 18 115
2020 11 to 20 years in the federal public service 10 30 41 16 3 0 0 40 19 219
2020 More than 20 years in the federal public service 18 23 34 18 6 1 0 41 25 77
2019 Less than 3 years in the federal public service 24 43 26 3 0 1 2 70 4 107
2019 3 to 10 years in the federal public service 12 31 41 14 2 0 0 43 16 129
2019 11 to 20 years in the federal public service 10 26 39 18 7 0 0 36 25 184
2019 More than 20 years in the federal public service 19 20 39 16 5 0 0 39 22 73
2018 Less than 3 years in the federal public service 17 35 35 11 2 0 0 52 13 90
2018 3 to 10 years in the federal public service 15 32 45 5 3 0 0 47 8 106
2018 11 to 20 years in the federal public service 8 26 40 21 5 0 1 33 26 191
2018 More than 20 years in the federal public service 20 26 36 16 2 0 0 46 18 75
2017 Less than 3 years in the federal public service 20 52 17 8 2 0 0 73 10 52
2017 3 to 10 years in the federal public service 11 34 29 17 7 1 1 46 25 116
2017 11 to 20 years in the federal public service 8 20 46 17 7 0 1 29 24 147
2017 More than 20 years in the federal public service 22 21 36 12 8 2 0 43 20 68

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 10 28 37 18 0 0 54 17 78
2020 3 to 10 years in the federal public service 10 24 36 18 11 0 1 29 35 113
2020 11 to 20 years in the federal public service 10 22 44 19 6 0 0 25 32 219
2020 More than 20 years in the federal public service 16 24 32 20 8 0 0 28 40 76
2019 Less than 3 years in the federal public service 5 11 34 26 23 1 0 50 16 106
2019 3 to 10 years in the federal public service 8 17 42 23 11 0 0 33 25 129
2019 11 to 20 years in the federal public service 14 22 35 21 7 0 0 29 36 181
2019 More than 20 years in the federal public service 9 24 31 22 13 0 2 35 34 73
2018 Less than 3 years in the federal public service 5 13 33 30 19 0 0 49 18 90
2018 3 to 10 years in the federal public service 2 15 43 28 11 0 0 39 17 104
2018 11 to 20 years in the federal public service 9 24 43 16 7 1 1 23 33 187
2018 More than 20 years in the federal public service 8 15 47 18 12 0 0 30 23 73
2017 Less than 3 years in the federal public service 2 3 36 30 28 0 0 58 5 52
2017 3 to 10 years in the federal public service 8 25 33 21 11 1 1 33 34 116
2017 11 to 20 years in the federal public service 8 23 42 22 4 0 1 27 31 147
2017 More than 20 years in the federal public service 13 21 26 18 21 0 1 40 34 68

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 34 12 1 0 8 0 86 1 77
2020 3 to 10 years in the federal public service 30 46 9 6 6 3 0 78 12 115
2020 11 to 20 years in the federal public service 39 42 10 5 3 2 0 82 8 219
2020 More than 20 years in the federal public service 38 39 10 8 4 1 0 78 12 77
2019 Less than 3 years in the federal public service 27 36 25 8 0 4 0 66 9 106
2019 3 to 10 years in the federal public service 20 37 24 10 6 4 0 59 16 129
2019 11 to 20 years in the federal public service 25 36 23 9 5 3 0 62 15 184
2019 More than 20 years in the federal public service 23 44 18 9 4 2 0 68 14 72
2018 Less than 3 years in the federal public service 27 35 20 6 3 8 0 68 11 91
2018 3 to 10 years in the federal public service 30 42 15 8 2 4 0 75 10 106
2018 11 to 20 years in the federal public service 24 42 14 10 5 5 0 70 15 192
2018 More than 20 years in the federal public service 33 37 15 11 3 1 0 71 13 75
2017 Less than 3 years in the federal public service 33 36 21 3 2 5 0 72 5 51
2017 3 to 10 years in the federal public service 28 49 10 2 5 5 0 81 8 117
2017 11 to 20 years in the federal public service 33 42 16 4 3 2 0 76 7 147
2017 More than 20 years in the federal public service 47 30 9 9 5 0 0 77 14 68

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 33 11 4 1 4 0 83 5 78
2020 3 to 10 years in the federal public service 31 30 17 10 9 3 0 63 19 115
2020 11 to 20 years in the federal public service 34 33 15 10 5 2 0 70 15 218
2020 More than 20 years in the federal public service 37 32 14 5 9 2 0 71 14 77

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 27 11 3 8 2 0 78 11 78
2020 3 to 10 years in the federal public service 45 33 9 4 8 2 0 79 12 115
2020 11 to 20 years in the federal public service 45 31 8 7 8 0 0 77 15 217
2020 More than 20 years in the federal public service 43 25 10 14 6 1 1 69 21 77

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 29 4 2 0 4 0 93 3 78
2020 3 to 10 years in the federal public service 54 30 9 2 2 4 0 87 4 114
2020 11 to 20 years in the federal public service 58 25 11 2 4 0 0 83 6 212
2020 More than 20 years in the federal public service 51 16 18 7 4 1 2 70 11 76

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 35 9 4 0 1 1 87 4 78
2020 3 to 10 years in the federal public service 33 38 15 8 7 0 0 70 15 115
2020 11 to 20 years in the federal public service 29 38 16 10 7 0 0 67 17 219
2020 More than 20 years in the federal public service 34 31 10 12 11 0 1 65 24 76
2019 Less than 3 years in the federal public service 25 45 20 5 2 3 0 72 7 107
2019 3 to 10 years in the federal public service 20 29 25 14 10 1 0 50 25 128
2019 11 to 20 years in the federal public service 18 32 20 17 11 2 0 51 28 181
2019 More than 20 years in the federal public service 20 30 20 14 12 3 0 52 27 73
2018 Less than 3 years in the federal public service 34 32 19 7 5 2 0 68 12 91
2018 3 to 10 years in the federal public service 27 41 12 12 5 3 0 70 18 106
2018 11 to 20 years in the federal public service 22 36 16 17 7 2 0 59 25 190
2018 More than 20 years in the federal public service 23 40 15 10 10 2 0 64 21 75
2017 Less than 3 years in the federal public service 37 42 12 2 6 2 0 80 8 52
2017 3 to 10 years in the federal public service 18 39 13 14 14 2 0 58 29 117
2017 11 to 20 years in the federal public service 16 47 16 8 11 1 0 64 20 145
2017 More than 20 years in the federal public service 27 32 7 19 12 3 0 61 32 68

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 38 10 1 1 2 1 87 3 78
2020 3 to 10 years in the federal public service 33 46 11 6 3 1 0 80 9 115
2020 11 to 20 years in the federal public service 42 42 9 4 2 0 0 85 6 218
2020 More than 20 years in the federal public service 42 42 6 6 1 2 0 85 8 77

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 41 10 4 1 2 1 84 5 77
2020 3 to 10 years in the federal public service 36 38 16 5 4 1 0 75 9 115
2020 11 to 20 years in the federal public service 46 41 8 3 1 0 0 87 5 218
2020 More than 20 years in the federal public service 42 41 6 5 4 2 0 85 9 77

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 40 14 3 2 3 1 80 5 77
2020 3 to 10 years in the federal public service 30 39 21 6 3 1 1 69 9 114
2020 11 to 20 years in the federal public service 37 41 16 4 2 0 0 78 6 215
2020 More than 20 years in the federal public service 37 41 12 8 0 1 1 80 8 76

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 35 10 0 1 3 1 88 1 77
2020 3 to 10 years in the federal public service 43 31 18 4 1 1 2 77 5 112
2020 11 to 20 years in the federal public service 45 38 10 2 1 2 1 86 3 217
2020 More than 20 years in the federal public service 48 29 11 6 3 3 0 80 9 77

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 19 2 0 0 3 1 98 0 78
2020 3 to 10 years in the federal public service 72 18 3 0 2 3 1 95 2 115
2020 11 to 20 years in the federal public service 76 19 3 1 0 1 0 96 1 217
2020 More than 20 years in the federal public service 71 20 4 3 1 1 0 92 4 77

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 34 4 0 1 4 2 94 1 77
2020 3 to 10 years in the federal public service 49 28 14 2 2 4 0 81 4 115
2020 11 to 20 years in the federal public service 57 32 8 1 1 1 0 90 2 218
2020 More than 20 years in the federal public service 53 35 3 7 0 1 1 90 7 76

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 30 7 0 0 3 0 93 0 77
2020 3 to 10 years in the federal public service 48 36 7 4 4 2 0 85 8 115
2020 11 to 20 years in the federal public service 58 30 4 4 4 0 0 89 8 219
2020 More than 20 years in the federal public service 54 25 11 7 3 0 0 80 9 76

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 33 3 1 0 1 1 96 1 76
2020 3 to 10 years in the federal public service 54 20 17 3 3 3 0 77 7 115
2020 11 to 20 years in the federal public service 59 28 8 3 1 1 0 88 4 217
2020 More than 20 years in the federal public service 59 24 8 6 1 1 0 84 7 76

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 31 54 7 4 2 0 2 87 6 98
2020 More than 20 years in the federal public service 47 34 7 4 4 0 3 84 8 30
2019 11 to 20 years in the federal public service 27 37 15 16 3 1 1 65 20 88
2019 More than 20 years in the federal public service 45 27 17 7 0 3 0 75 7 31

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 100 0 98
2020 More than 20 years in the federal public service 97 3 30

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 25 39 16 18 2 0 0 64 21 98
2020 More than 20 years in the federal public service 38 27 15 19 0 0 0 66 19 29
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 10 90 77
2020 3 to 10 years in the federal public service 6 94 115
2020 11 to 20 years in the federal public service 8 92 219
2020 More than 20 years in the federal public service 12 88 77

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 10 90 76
2020 3 to 10 years in the federal public service 15 85 115
2020 11 to 20 years in the federal public service 16 84 218
2020 More than 20 years in the federal public service 20 80 77
2019 Less than 3 years in the federal public service 8 92 107
2019 3 to 10 years in the federal public service 19 81 129
2019 11 to 20 years in the federal public service 18 82 183
2019 More than 20 years in the federal public service 24 76 72
2017 3 to 10 years in the federal public service 18 82 116
2017 11 to 20 years in the federal public service 18 82 147
2017 More than 20 years in the federal public service 20 80 68
2014 3 to 10 years in the federal public service 19 81 243
2014 11 to 20 years in the federal public service 16 84 163
2014 More than 20 years in the federal public service 15 85 90

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 42 58 17
2020 11 to 20 years in the federal public service 63 37 34

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 64 36 17
2020 11 to 20 years in the federal public service 68 32 34
2019 3 to 10 years in the federal public service 80 20 24
2019 11 to 20 years in the federal public service 82 18 33
2017 3 to 10 years in the federal public service 86 14 21
2017 11 to 20 years in the federal public service 84 16 27
2017 More than 20 years in the federal public service 85 15 13
2014 3 to 10 years in the federal public service 85 15 46
2014 11 to 20 years in the federal public service 80 20 24
2014 More than 20 years in the federal public service 86 14 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 29 49 17 0 4 0 0 78 4 23
2019 3 to 10 years in the federal public service 45 42 13 0 0 0 0 87 0 19
2019 11 to 20 years in the federal public service 48 32 7 3 9 0 0 81 12 27
2017 3 to 10 years in the federal public service 28 56 11 6 0 0 0 84 6 18
2017 11 to 20 years in the federal public service 66 30 0 4 0 0 0 96 4 23
2017 More than 20 years in the federal public service 34 38 0 20 9 0 0 72 28 11
2014 3 to 10 years in the federal public service 65 20 3 10 3 0 0 85 12 39
2014 11 to 20 years in the federal public service 51 31 0 18 0 0 0 82 18 19
2014 More than 20 years in the federal public service 49 51 0 0 0 0 0 100 0 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 30 0 0 0 6 2 100 0 78
2020 3 to 10 years in the federal public service 54 31 7 4 3 0 2 86 7 115
2020 11 to 20 years in the federal public service 56 31 5 4 2 1 1 88 6 219
2020 More than 20 years in the federal public service 58 19 8 5 4 3 3 82 10 77
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 23 44 29 5 65 35 78
2020 3 to 10 years in the federal public service 31 47 22 0 60 40 115
2020 11 to 20 years in the federal public service 33 50 16 0 60 40 219
2020 More than 20 years in the federal public service 24 66 10 0 74 26 77

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 67 33 18
2020 3 to 10 years in the federal public service 37 63 35
2020 11 to 20 years in the federal public service 33 67 73
2020 More than 20 years in the federal public service 44 56 18

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 34 17 0 11 0 0 72 11 18
2020 3 to 10 years in the federal public service 17 18 22 22 18 0 3 36 41 35
2020 11 to 20 years in the federal public service 19 24 15 11 22 1 7 47 36 73
2020 More than 20 years in the federal public service 17 32 16 17 12 0 6 52 31 17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 13 39 27 11 10 0 0 52 21 18
2020 3 to 10 years in the federal public service 6 12 22 31 26 0 3 19 58 35
2020 11 to 20 years in the federal public service 4 15 12 28 31 1 8 21 66 73
2020 More than 20 years in the federal public service 5 12 22 38 22 0 0 17 61 18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 17 8 1 2 5 19 85 4 78
2020 3 to 10 years in the federal public service 44 18 12 9 8 3 5 68 19 114
2020 11 to 20 years in the federal public service 41 20 19 8 5 1 6 65 15 219
2020 More than 20 years in the federal public service 51 14 13 8 5 0 9 72 14 77
2019 Less than 3 years in the federal public service 45 23 10 5 2 8 6 80 8 107
2019 3 to 10 years in the federal public service 29 26 22 10 8 1 4 58 19 127
2019 11 to 20 years in the federal public service 30 20 13 14 16 0 7 54 32 180
2019 More than 20 years in the federal public service 34 14 16 13 18 0 5 51 32 70
2018 Less than 3 years in the federal public service 44 18 15 5 6 1 11 71 12 91
2018 3 to 10 years in the federal public service 28 26 17 16 10 0 3 56 26 105
2018 11 to 20 years in the federal public service 33 13 16 17 16 1 4 48 35 192
2018 More than 20 years in the federal public service 51 14 12 8 10 0 4 68 19 74
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