2020 Public Service Employee Survey Results for Canada School of Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 30 5 13 0 0 0 83 13 40
2020 EX-01 58 25 4 13 0 0 0 83 13 24

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 78 13 5 3 0 3 0 92 3 40
2020 EX-01 83 8 0 4 0 4 0 96 4 24
2017 EX 73 21 6 0 0 0 0 94 0 34
2017 EX-01 67 27 5 0 0 0 0 95 0 22
2014 EX 70 30 0 0 0 0 0 100 0 47
2014 EX-01 60 40 0 0 0 0 0 100 0 30

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 15 13 8 3 0 0 78 10 40
2020 EX-01 67 13 13 4 4 0 0 79 8 24
2019 EX 63 20 7 10 0 0 0 83 10 30
2019 EX-01 75 6 13 6 0 0 0 81 6 16
2017 EX 54 28 3 15 0 0 0 81 15 34
2017 EX-01 46 29 5 20 0 0 0 75 20 22
2014 EX 48 35 8 9 0 0 0 83 9 47
2014 EX-01 43 40 10 7 0 0 0 83 7 30

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 45 8 5 0 0 3 87 5 40
2020 EX-01 42 38 8 8 0 0 4 83 9 24
2019 EX 53 37 3 0 7 0 0 90 7 30
2019 EX-01 50 44 0 0 6 0 0 94 6 16
2018 EX 62 26 0 9 3 0 0 88 12 34
2018 EX-01 63 21 0 11 5 0 0 84 16 19
2017 EX 58 28 8 6 0 0 0 86 6 33
2017 EX-01 49 34 12 5 0 0 0 83 5 22
2014 EX 53 36 2 10 0 0 0 88 10 47
2014 EX-01 37 44 3 16 0 0 0 80 16 30

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 21 13 0 0 0 0 87 0 39
2020 EX-01 65 22 13 0 0 0 0 87 0 23
2019 EX 67 23 7 0 3 0 0 90 3 30
2019 EX-01 69 25 0 0 6 0 0 94 6 16
2017 EX 67 30 0 3 0 0 0 97 3 34
2017 EX-01 58 37 0 5 0 0 0 95 5 22
2014 EX 77 23 0 0 0 0 0 100 0 47
2014 EX-01 70 30 0 0 0 0 0 100 0 30

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 28 13 10 3 0 0 75 13 40
2020 EX-01 46 33 8 8 4 0 0 79 13 24
2019 EX 50 23 3 17 7 0 0 73 23 30
2019 EX-01 50 31 6 6 6 0 0 81 13 16
2018 EX 50 38 9 0 3 0 0 88 3 34
2018 EX-01 42 47 5 0 5 0 0 89 5 19
2017 EX 61 26 2 5 3 0 3 90 8 34
2017 EX-01 49 36 3 7 5 0 0 85 12 22
2014 EX 57 37 2 4 0 0 0 94 4 47
2014 EX-01 46 44 3 7 0 0 0 90 7 30

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 25 8 3 3 0 0 88 5 40
2020 EX-01 58 29 8 4 0 0 0 88 4 24
2019 EX 57 20 10 10 3 0 0 77 13 30
2019 EX-01 63 19 6 6 6 0 0 81 13 16
2018 EX 56 35 3 6 0 0 0 91 6 34
2018 EX-01 58 32 0 11 0 0 0 89 11 19
2017 EX 49 45 3 3 0 0 0 94 3 34
2017 EX-01 41 50 4 5 0 0 0 91 5 22
2014 EX 66 30 2 0 2 0 0 96 2 47
2014 EX-01 54 39 3 0 3 0 0 93 3 30

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 25 15 8 0 0 0 78 8 40
2020 EX-01 50 25 17 8 0 0 0 75 8 24
2019 EX 43 40 7 7 3 0 0 83 10 30
2019 EX-01 44 44 0 6 6 0 0 88 13 16
2018 EX 44 38 6 12 0 0 0 82 12 34
2018 EX-01 42 47 5 5 0 0 0 89 5 19
2017 EX 51 23 17 5 3 0 0 75 9 34
2017 EX-01 47 27 21 5 0 0 0 74 5 22
2014 EX 34 46 6 6 6 2 0 82 12 47
2014 EX-01 37 40 3 10 10 0 0 77 20 30

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 45 40 5 10 0 0 0 85 10 40
2020 EX-01 42 33 8 17 0 0 0 75 17 24
2019 EX 40 40 0 17 3 0 0 80 20 30
2019 EX-01 50 31 0 13 6 0 0 81 19 16
2018 EX 26 56 3 15 0 0 0 82 15 34
2018 EX-01 16 58 5 21 0 0 0 74 21 19
2017 EX 44 39 8 7 2 0 0 83 9 34
2017 EX-01 46 40 4 10 0 0 0 86 10 22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 28 3 0 0 0 3 97 0 40
2020 EX-01 50 42 4 0 0 0 4 96 0 24
2019 EX 70 17 3 7 3 0 0 87 10 30
2019 EX-01 81 6 0 6 6 0 0 88 13 16
2018 EX 73 24 3 0 0 0 0 97 0 33
2018 EX-01 72 22 6 0 0 0 0 94 0 18
2017 EX 64 24 10 2 0 0 0 88 2 34
2017 EX-01 57 33 10 0 0 0 0 90 0 22
2014 EX 71 29 0 0 0 0 0 100 0 47
2014 EX-01 67 33 0 0 0 0 0 100 0 30

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 18 8 13 0 0 0 80 13 40
2020 EX-01 63 13 8 17 0 0 0 75 17 24
2019 EX 67 13 0 10 10 0 0 80 20 30
2019 EX-01 75 13 0 6 6 0 0 88 13 16
2018 EX 50 44 3 3 0 0 0 94 3 34
2018 EX-01 47 47 0 5 0 0 0 95 5 19
2017 EX 55 16 8 22 0 0 0 70 22 34
2017 EX-01 52 21 7 20 0 0 0 73 20 22

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 78 18 3 3 0 0 0 95 3 40
2020 EX-01 71 21 4 4 0 0 0 92 4 24
2019 EX 80 13 3 3 0 0 0 93 3 30
2019 EX-01 81 13 6 0 0 0 0 94 0 16
2018 EX 69 31 0 0 0 0 0 100 0 32
2018 EX-01 47 53 0 0 0 0 0 100 0 17
2017 EX 84 16 0 0 0 0 0 100 0 34
2017 EX-01 80 20 0 0 0 0 0 100 0 22
2014 EX 86 12 0 0 0 0 2 100 0 47
2014 EX-01 80 16 0 0 0 0 3 100 0 30

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 28 8 0 5 0 0 88 5 40
2020 EX-01 54 29 13 0 4 0 0 83 4 24
2019 EX 67 17 0 13 3 0 0 83 17 30
2019 EX-01 75 13 0 6 6 0 0 88 13 16
2018 EX 56 35 3 6 0 0 0 91 6 34
2018 EX-01 58 42 0 0 0 0 0 100 0 19
2017 EX 54 26 5 14 0 0 0 81 14 33
2017 EX-01 48 34 8 11 0 0 0 82 11 21
2014 EX 44 44 6 4 2 0 0 88 6 47
2014 EX-01 30 54 7 7 3 0 0 83 10 30

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 31 3 0 0 0 0 97 0 39
2020 EX-01 57 43 0 0 0 0 0 100 0 23
2019 EX 70 20 0 7 3 0 0 90 10 30
2019 EX-01 75 13 0 6 6 0 0 88 13 16
2018 EX 62 35 0 3 0 0 0 97 3 34
2018 EX-01 58 42 0 0 0 0 0 100 0 19
2017 EX 59 24 11 5 0 0 0 83 5 34
2017 EX-01 61 22 12 5 0 0 0 83 5 22
2014 EX 43 28 14 13 2 0 0 71 15 47
2014 EX-01 37 34 20 7 3 0 0 70 10 30

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 28 8 3 3 0 0 88 5 40
2020 EX-01 63 25 4 4 4 0 0 88 8 24
2019 EX 60 17 3 17 3 0 0 77 20 30
2019 EX-01 63 19 0 13 6 0 0 81 19 16
2018 EX 48 42 0 6 3 0 0 91 9 33
2018 EX-01 44 39 0 11 6 0 0 83 17 18
2017 EX 53 34 8 5 0 0 0 87 5 34
2017 EX-01 58 34 3 5 0 0 0 92 5 22
2014 EX 39 45 8 8 0 0 0 84 8 47
2014 EX-01 27 50 10 13 0 0 0 77 13 30

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 25 10 3 0 0 0 88 3 40
2020 EX-01 54 25 17 4 0 0 0 79 4 24
2019 EX 63 20 3 10 3 0 0 83 13 30
2019 EX-01 75 6 6 6 6 0 0 81 13 16
2018 EX 56 35 3 6 0 0 0 91 6 34
2018 EX-01 47 47 0 5 0 0 0 95 5 19
2017 EX 59 35 3 3 0 0 0 94 3 34
2017 EX-01 51 40 4 5 0 0 0 91 5 22
2014 EX 70 30 0 0 0 0 0 100 0 47
2014 EX-01 63 37 0 0 0 0 0 100 0 30

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 28 30 23 10 0 0 38 33 40
2020 EX-01 4 25 33 25 13 0 0 29 38 24
2019 EX 21 24 21 21 14 0 0 45 34 29
2019 EX-01 13 33 20 27 7 0 0 47 33 15
2018 EX 24 29 21 18 9 0 0 53 26 34
2018 EX-01 21 32 11 21 16 0 0 53 37 19
2017 EX 25 33 18 17 3 0 3 60 21 34
2017 EX-01 19 30 20 26 5 0 0 49 31 22
2014 EX 20 39 16 19 6 0 0 59 25 47
2014 EX-01 13 47 13 17 10 0 0 60 27 30

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 8 28 35 25 5 0 0 30 35 40
2020 EX-01 13 38 21 25 4 0 0 29 50 24
2019 EX 17 30 37 13 3 0 0 17 47 30
2019 EX-01 19 25 31 19 6 0 0 25 44 16
2018 EX 12 32 41 12 3 0 0 15 44 34
2018 EX-01 21 37 32 11 0 0 0 11 58 19
2017 EX 20 30 36 10 5 0 0 15 49 34
2017 EX-01 25 35 33 7 0 0 0 7 61 22
2014 EX 2 38 26 22 10 2 0 33 40 47
2014 EX-01 3 43 30 17 7 0 0 24 46 30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 3 20 23 33 23 0 0 55 23 40
2020 EX-01 4 29 17 33 17 0 0 50 33 24
2019 EX 10 33 40 13 3 0 0 17 43 30
2019 EX-01 6 50 25 13 6 0 0 19 56 16
2018 EX 6 35 32 18 9 0 0 26 41 34
2018 EX-01 5 53 26 16 0 0 0 16 58 19
2017 EX 25 17 44 5 9 0 0 14 42 34
2017 EX-01 29 27 36 3 5 0 0 8 56 22
2014 EX 0 12 39 29 12 4 4 45 13 47
2014 EX-01 0 20 40 27 10 0 3 38 20 30

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 15 30 35 10 0 0 45 25 40
2020 EX-01 8 17 29 33 13 0 0 46 25 24
2019 EX 23 20 20 27 10 0 0 37 43 30
2019 EX-01 25 25 25 19 6 0 0 25 50 16
2018 EX 15 30 30 15 9 0 0 24 45 33
2018 EX-01 11 39 33 17 0 0 0 17 50 18
2017 EX 21 39 23 3 14 0 0 17 59 34
2017 EX-01 24 39 27 5 5 0 0 10 63 22
2014 EX 21 24 24 19 6 4 2 27 48 47
2014 EX-01 20 30 30 10 7 0 3 17 51 30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 8 21 44 21 8 0 0 28 28 39
2020 EX-01 13 22 43 17 4 0 0 22 35 23
2019 EX 17 30 37 17 0 0 0 17 47 30
2019 EX-01 6 44 31 19 0 0 0 19 50 16
2018 EX 12 26 29 26 6 0 0 32 38 34
2018 EX-01 16 32 26 26 0 0 0 26 47 19
2017 EX 12 25 32 18 14 0 0 32 37 34
2017 EX-01 18 28 39 15 0 0 0 15 46 22
2014 EX 6 14 48 18 10 0 4 29 21 47
2014 EX-01 10 20 50 13 3 0 3 17 31 30

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 23 33 30 13 3 0 0 15 55 40
2020 EX-01 29 29 29 8 4 0 0 13 58 24
2019 EX 13 30 33 13 3 0 7 18 46 30
2019 EX-01 19 44 25 6 6 0 0 13 63 16
2018 EX 15 29 32 15 9 0 0 24 44 34
2018 EX-01 21 21 37 16 5 0 0 21 42 19
2017 EX 15 30 22 10 14 0 9 26 49 34
2017 EX-01 18 41 20 10 5 0 5 16 63 22
2014 EX 14 25 27 22 8 0 4 32 40 47
2014 EX-01 23 30 27 17 3 0 0 20 53 30

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 3 23 38 23 13 0 0 36 26 39
2020 EX-01 4 13 39 35 9 0 0 43 17 23
2019 EX 17 23 27 13 13 3 3 29 43 30
2019 EX-01 25 25 19 13 13 6 0 27 53 16
2018 EX 6 29 35 9 18 3 0 27 36 34
2018 EX-01 11 37 16 16 16 5 0 33 50 19
2017 EX 10 27 38 13 9 3 0 23 38 34
2017 EX-01 15 29 25 15 10 5 0 27 47 22
2014 EX 2 10 25 36 16 7 4 59 14 47
2014 EX-01 3 17 20 34 20 3 3 57 22 30

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 13 30 28 18 10 0 3 28 44 40
2020 EX-01 8 33 25 17 13 0 4 30 43 24
2019 EX 30 40 23 7 0 0 0 7 70 30
2019 EX-01 19 50 25 6 0 0 0 6 69 16
2018 EX 15 41 24 9 12 0 0 21 56 34
2018 EX-01 21 42 26 5 5 0 0 11 63 19
2017 EX 11 43 29 3 14 0 0 17 54 34
2017 EX-01 9 47 34 5 5 0 0 10 56 22
2014 EX 23 26 20 23 6 0 2 30 50 47
2014 EX-01 23 37 20 17 0 0 3 17 62 30

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 8 40 38 15 0 0 53 8 40
2020 EX-01 0 13 42 25 21 0 0 46 13 24
2019 EX 10 13 27 47 3 0 0 50 23 30
2019 EX-01 19 6 31 38 6 0 0 44 25 16
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 15 15 8 0 3 3 76 8 40
2020 EX-01 63 13 13 8 0 0 4 78 9 24
2019 EX 47 37 13 3 0 0 0 83 3 30
2019 EX-01 44 50 6 0 0 0 0 94 0 16
2018 EX 42 33 15 0 0 9 0 83 0 33
2018 EX-01 50 28 11 0 0 11 0 88 0 18
2017 EX 45 27 11 9 3 2 2 76 13 34
2017 EX-01 39 34 14 5 5 3 0 75 11 22
2014 EX 52 26 8 2 4 4 4 85 6 47
2014 EX-01 46 27 7 3 7 3 7 82 11 30

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 78 15 5 3 0 0 0 93 3 40
2020 EX-01 75 13 8 4 0 0 0 88 4 24
2019 EX 73 13 7 7 0 0 0 87 7 30
2019 EX-01 88 6 6 0 0 0 0 94 0 16
2018 EX 67 24 3 3 0 3 0 94 3 33
2018 EX-01 72 17 6 6 0 0 0 89 6 18
2017 EX 67 14 7 5 0 0 7 86 6 34
2017 EX-01 76 11 8 5 0 0 0 87 5 22
2014 EX 70 18 8 2 2 0 0 88 4 47
2014 EX-01 67 16 10 3 3 0 0 84 7 30

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 78 18 5 0 0 0 0 95 0 40
2020 EX-01 75 21 4 0 0 0 0 96 0 24
2019 EX 73 17 7 3 0 0 0 90 3 30
2019 EX-01 75 19 6 0 0 0 0 94 0 16
2018 EX 64 30 0 0 6 0 0 94 6 33
2018 EX-01 67 28 0 0 6 0 0 94 6 18
2017 EX 70 24 3 0 3 0 0 93 3 34
2017 EX-01 62 27 5 0 5 0 0 90 5 22
2014 EX 80 16 0 4 0 0 0 96 4 47
2014 EX-01 70 23 0 7 0 0 0 93 7 30

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 25 3 3 0 0 0 95 3 40
2020 EX-01 67 29 4 0 0 0 0 96 0 24
2019 EX 77 17 0 7 0 0 0 93 7 30
2019 EX-01 81 13 0 6 0 0 0 94 6 16
2018 EX 58 39 0 0 3 0 0 97 3 33
2018 EX-01 61 39 0 0 0 0 0 100 0 18

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 79 10 5 0 3 3 0 92 3 39
2020 EX-01 79 13 4 0 0 4 0 96 0 24
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 80 18 3 0 0 0 0 98 0 40
2020 EX-01 75 25 0 0 0 0 0 100 0 24
2019 EX 87 7 3 3 0 0 0 93 3 30
2019 EX-01 81 6 6 6 0 0 0 88 6 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 15 13 5 0 0 0 83 5 40
2020 EX-01 67 8 17 8 0 0 0 75 8 24
2019 EX 50 23 13 10 3 0 0 73 13 30
2019 EX-01 50 19 13 13 6 0 0 69 19 16
2018 EX 39 39 0 15 3 3 0 81 19 33
2018 EX-01 42 42 0 16 0 0 0 84 16 19
2017 EX 49 27 11 9 2 0 2 77 11 34
2017 EX-01 42 36 9 13 0 0 0 78 13 22
2014 EX 51 31 8 8 2 0 0 82 10 47
2014 EX-01 47 33 10 10 0 0 0 80 10 30

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 18 10 3 0 3 0 87 3 39
2020 EX-01 61 17 13 4 0 4 0 82 5 23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 30 10 0 0 0 0 90 0 40
2020 EX-01 58 29 13 0 0 0 0 88 0 24
2019 EX 63 13 10 10 3 0 0 77 13 30
2019 EX-01 63 13 6 13 6 0 0 75 19 16
2018 EX 56 31 3 9 0 0 0 88 9 32
2018 EX-01 53 42 5 0 0 0 0 95 0 19
2017 EX 45 40 7 7 2 0 0 85 9 34
2017 EX-01 51 33 7 10 0 0 0 83 10 22
2014 EX 52 38 4 6 0 0 0 90 6 47
2014 EX-01 37 50 3 10 0 0 0 87 10 30

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 35 65 40
2020 EX-01 42 58 24

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 73 18 0 3 0 3 5 97 3 40
2020 EX-01 79 13 0 4 0 4 0 96 4 24

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 73 15 10 3 0 0 0 88 3 40
2020 EX-01 71 8 17 4 0 0 0 79 4 24
2019 EX 63 17 7 7 7 0 0 80 13 30
2019 EX-01 56 19 6 6 13 0 0 75 19 16
2018 EX 61 21 6 9 3 0 0 82 12 33
2018 EX-01 58 26 11 5 0 0 0 84 5 19
2017 EX 63 23 5 7 2 0 0 86 9 33
2017 EX-01 59 27 4 11 0 0 0 86 11 21
2014 EX 66 22 8 0 4 0 0 88 4 47
2014 EX-01 50 30 13 0 7 0 0 80 7 30
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 20 15 10 0 3 0 74 10 40
2020 EX-01 54 17 13 13 0 4 0 74 13 24
2019 EX 21 34 14 14 14 3 0 57 29 29
2019 EX-01 20 33 13 13 20 0 0 53 33 15
2018 EX 18 53 15 9 3 3 0 73 12 34
2018 EX-01 11 58 16 11 0 5 0 72 11 19
2017 EX 35 42 0 20 3 0 0 77 23 34
2017 EX-01 31 39 0 25 5 0 0 70 30 22
2014 EX 53 41 2 0 2 2 0 96 2 47
2014 EX-01 40 54 3 0 3 0 0 93 3 30

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 28 13 8 0 0 0 80 8 40
2020 EX-01 50 33 4 13 0 0 0 83 13 24
2019 EX 31 38 7 3 17 3 0 71 21 29
2019 EX-01 20 53 7 0 20 0 0 73 20 15
2018 EX 32 53 6 3 6 0 0 85 9 34
2018 EX-01 26 63 5 0 5 0 0 89 5 19
2017 EX 32 42 5 15 6 0 0 74 21 34
2017 EX-01 29 43 3 20 5 0 0 71 25 22
2014 EX 53 39 2 6 0 0 0 92 6 47
2014 EX-01 40 50 0 10 0 0 0 90 10 30

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 35 13 5 0 0 0 83 5 40
2020 EX-01 50 29 17 4 0 0 0 79 4 24
2019 EX 28 38 14 7 10 3 0 68 18 29
2019 EX-01 20 47 13 7 13 0 0 67 20 15
2018 EX 29 50 6 3 6 6 0 84 9 34
2018 EX-01 26 53 5 0 5 11 0 88 6 19
2017 EX 19 31 24 17 9 0 0 50 26 34
2017 EX-01 13 29 32 15 10 0 0 43 25 22
2014 EX 35 37 12 10 0 6 0 77 11 47
2014 EX-01 30 33 16 17 0 3 0 66 17 30

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 53 10 5 0 0 0 85 5 40
2020 EX-01 33 46 13 8 0 0 0 79 8 24
2019 EX 28 28 3 34 7 0 0 55 41 29
2019 EX-01 27 33 0 27 13 0 0 60 40 15
2018 EX 24 41 15 9 9 3 0 67 18 34
2018 EX-01 21 47 16 11 0 5 0 72 11 19
2017 EX 28 39 6 19 5 3 0 70 25 33
2017 EX-01 25 45 3 27 0 0 0 70 27 21
2014 EX 33 45 6 10 4 2 0 80 14 47
2014 EX-01 23 50 7 14 7 0 0 73 20 30

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 28 18 8 0 0 0 75 8 40
2020 EX-01 50 25 17 8 0 0 0 75 8 24
2019 EX 37 27 20 13 3 0 0 63 17 30
2019 EX-01 44 31 13 6 6 0 0 75 13 16
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 46 8 8 0 0 0 85 8 39
2020 EX-01 39 39 9 13 0 0 0 78 13 23
2019 EX 23 57 7 7 3 3 0 83 10 30
2019 EX-01 25 56 6 6 6 0 0 81 13 16
2018 EX 21 50 6 21 3 0 0 71 24 34
2018 EX-01 16 53 11 21 0 0 0 68 21 19
2017 EX 24 47 12 12 4 0 0 71 16 34
2017 EX-01 23 47 14 15 0 0 0 71 15 22
2014 EX 49 43 6 2 0 0 0 92 2 47
2014 EX-01 40 50 7 3 0 0 0 90 3 30

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 20 33 33 13 3 0 0 53 15 40
2020 EX-01 29 25 29 13 4 0 0 54 17 24
2019 EX 7 34 10 28 17 3 0 43 46 29
2019 EX-01 7 27 20 27 20 0 0 33 47 15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 33 5 0 0 0 0 95 0 40
2020 EX-01 75 21 4 0 0 0 0 96 0 24
2019 EX 50 37 7 0 3 0 3 90 3 30
2019 EX-01 56 31 13 0 0 0 0 88 0 16
2018 EX 58 36 3 0 0 3 0 97 0 33
2018 EX-01 56 44 0 0 0 0 0 100 0 18
2017 EX 69 25 0 3 3 0 0 93 7 34
2017 EX-01 64 26 0 5 5 0 0 90 10 22
2014 EX 77 12 11 0 0 0 0 89 0 47
2014 EX-01 80 13 7 0 0 0 0 93 0 30

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 25 8 5 0 0 0 88 5 40
2020 EX-01 67 25 4 4 0 0 0 92 4 24
2019 EX 37 40 10 10 3 0 0 77 13 30
2019 EX-01 44 44 6 6 0 0 0 88 6 16
2018 EX 41 44 9 3 0 3 0 88 3 34
2018 EX-01 37 53 5 0 0 5 0 94 0 19

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 28 30 13 13 3 8 8 68 18 40
2020 EX-01 29 33 8 17 0 13 0 71 19 24
2019 EX 20 27 13 13 10 7 10 56 28 30
2019 EX-01 31 25 19 6 13 6 0 60 20 16
2018 EX 35 24 9 6 9 3 15 71 18 34
2018 EX-01 37 32 0 5 5 0 21 87 13 19
2017 EX 22 29 10 3 10 7 19 68 18 34
2017 EX-01 15 44 12 5 10 3 10 69 18 22
2014 EX 43 20 13 12 0 6 6 72 13 47
2014 EX-01 34 30 3 20 0 7 7 73 23 30

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 30 13 10 0 0 0 78 10 40
2020 EX-01 46 25 17 13 0 0 0 71 13 24
2019 EX 30 40 10 17 3 0 0 70 20 30
2019 EX-01 31 44 19 0 6 0 0 75 6 16
2018 EX 21 36 21 9 6 3 3 61 16 33
2018 EX-01 17 44 28 0 6 6 0 65 6 18
2017 EX 46 28 15 3 5 3 0 76 9 34
2017 EX-01 39 37 19 5 0 0 0 76 5 22
2014 EX 33 46 11 8 0 2 0 81 8 47
2014 EX-01 23 57 10 10 0 0 0 80 10 30

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 30 28 13 13 10 3 5 62 24 40
2020 EX-01 38 17 17 13 13 4 0 57 26 24
2019 EX 33 7 27 13 10 0 10 44 26 30
2019 EX-01 38 13 25 13 13 0 0 50 25 16
2018 EX 12 32 29 12 6 3 6 48 19 34
2018 EX-01 11 42 32 5 5 5 0 56 11 19
2017 EX 33 21 2 10 7 3 24 74 23 34
2017 EX-01 36 32 0 15 5 0 12 77 23 22
2014 EX 22 22 10 17 8 2 19 56 31 47
2014 EX-01 23 34 7 16 13 0 7 61 32 30

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 18 25 10 3 0 3 62 13 40
2020 EX-01 42 13 33 4 4 0 4 57 9 24
2019 EX 40 37 10 7 7 0 0 77 13 30
2019 EX-01 44 31 13 6 6 0 0 75 13 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 28 8 0 0 0 3 92 0 40
2020 EX-01 63 25 8 0 0 0 4 91 0 24
2019 EX 63 17 13 3 3 0 0 80 7 30
2019 EX-01 69 13 13 0 6 0 0 81 6 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 83 13 3 0 0 0 3 97 0 40
2020 EX-01 83 8 4 0 0 0 4 96 0 24
2019 EX 87 3 7 0 0 3 0 93 0 30
2019 EX-01 94 0 6 0 0 0 0 94 0 16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 85 5 5 3 0 0 3 92 3 40
2020 EX-01 83 4 4 4 0 0 4 91 4 24
2019 EX 90 3 3 0 0 0 3 97 0 30
2019 EX-01 94 6 0 0 0 0 0 100 0 16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 45 3 0 0 0 0 98 0 40
2020 EX-01 46 50 4 0 0 0 0 96 0 24
2019 EX 70 13 7 7 3 0 0 83 10 30
2019 EX-01 75 6 13 0 6 0 0 81 6 16
2018 EX 56 32 6 6 0 0 0 88 6 34
2018 EX-01 58 37 0 5 0 0 0 95 5 19
2017 EX 44 42 6 3 2 0 2 89 6 33
2017 EX-01 34 54 9 0 0 0 4 91 0 21

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 62 31 3 5 0 0 0 92 5 39
2020 EX-01 65 26 4 4 0 0 0 91 4 23
2019 EX 50 30 7 7 3 3 0 83 10 30
2019 EX-01 56 25 13 0 6 0 0 81 6 16
2018 EX 56 29 9 6 0 0 0 85 6 34
2018 EX-01 58 42 0 0 0 0 0 100 0 19
2017 EX 60 28 3 9 0 0 0 88 9 34
2017 EX-01 64 31 0 5 0 0 0 95 5 22
2014 EX 61 33 4 0 0 2 0 96 0 47
2014 EX-01 64 30 7 0 0 0 0 93 0 30

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 33 3 0 0 0 0 98 0 40
2020 EX-01 71 29 0 0 0 0 0 100 0 24
2019 EX 53 23 10 7 3 3 0 79 10 30
2019 EX-01 56 25 6 6 6 0 0 81 13 16
2018 EX 59 24 9 3 0 6 0 88 3 34
2018 EX-01 63 21 5 0 0 11 0 94 0 19
2017 EX 60 30 3 0 0 7 0 96 0 34
2017 EX-01 68 27 5 0 0 0 0 95 0 22
2014 EX 60 28 5 0 0 6 0 95 0 46
2014 EX-01 66 31 0 0 0 3 0 100 0 29

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 75 18 8 0 0 0 0 93 0 40
2020 EX-01 79 17 4 0 0 0 0 96 0 24

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 73 25 0 0 0 3 0 100 0 40
2020 EX-01 71 25 0 0 0 4 0 100 0 24

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 73 20 3 5 0 0 0 93 5 40
2020 EX-01 67 25 0 8 0 0 0 92 8 24
2019 EX 66 21 7 3 3 0 0 86 7 29
2019 EX-01 67 27 0 0 7 0 0 93 7 15
2018 EX 68 26 3 3 0 0 0 94 3 34
2018 EX-01 74 21 5 0 0 0 0 95 0 19
2017 EX 62 31 0 7 0 0 0 93 7 34
2017 EX-01 54 36 0 10 0 0 0 90 10 22
2014 EX 79 19 2 0 0 0 0 98 0 47
2014 EX-01 77 20 3 0 0 0 0 97 0 30

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 55 23 18 3 0 3 0 79 3 40
2020 EX-01 54 21 17 4 0 4 0 78 4 24
2019 EX 37 30 13 13 7 0 0 67 20 30
2019 EX-01 31 38 13 13 6 0 0 69 19 16
2018 EX 44 35 12 3 6 0 0 79 9 34
2018 EX-01 53 26 11 5 5 0 0 79 11 19
2017 EX 25 45 9 7 10 3 0 73 18 33
2017 EX-01 19 54 5 5 16 0 0 73 21 21
2014 EX 53 33 10 2 2 0 0 86 4 47
2014 EX-01 40 40 13 3 3 0 0 80 7 30

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 30 13 5 0 0 0 83 5 40
2020 EX-01 50 25 17 8 0 0 0 75 8 24
2019 EX 37 37 10 10 7 0 0 73 17 30
2019 EX-01 25 50 6 13 6 0 0 75 19 16
2018 EX 35 44 12 3 6 0 0 79 9 34
2018 EX-01 37 42 16 0 5 0 0 79 5 19
2017 EX 33 42 9 13 3 0 0 74 17 34
2017 EX-01 23 46 5 20 5 0 0 70 25 22
2014 EX 61 31 4 4 0 0 0 92 4 47
2014 EX-01 50 37 7 7 0 0 0 87 7 30

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 50 18 18 10 5 0 0 68 15 40
2020 EX-01 42 25 17 8 8 0 0 67 17 24
2019 EX 40 17 20 10 7 0 7 61 18 30
2019 EX-01 44 19 19 13 6 0 0 63 19 16
2018 EX 35 21 18 15 12 0 0 56 26 34
2018 EX-01 37 32 5 16 11 0 0 68 26 19
2017 EX 37 14 21 13 7 5 3 56 21 34
2017 EX-01 30 19 22 15 10 3 0 51 26 22
2014 EX 46 37 11 4 2 0 0 83 6 47
2014 EX-01 40 40 10 7 3 0 0 80 10 30
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EX 40 25 35 40
2020 EX-01 38 17 46 24
2019 EX 50 23 27 30
2019 EX-01 50 19 31 16
2018 EX 59 24 18 34
2018 EX-01 53 37 11 19
2017 EX 47 26 26 34
2017 EX-01 51 22 27 22
2014 EX 42 40 18 47
2014 EX-01 37 40 23 30

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EX 13 25 56 0 0 6 16
2019 EX 20 20 60 0 0 0 15
2018 EX 30 20 50 0 0 0 20
2018 EX-01 10 40 50 0 0 0 10
2017 EX 27 14 45 0 14 0 16
2017 EX-01 17 20 63 0 0 0 11
2014 EX 41 19 31 5 9999 5 18
2014 EX-01 28 36 27 0 9999 9 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 25 10 3 0 30 0 82 4 40
2020 EX-01 25 25 13 4 0 33 0 75 6 24
2019 EX 17 30 7 13 13 3 17 58 33 30
2019 EX-01 31 25 13 19 6 0 6 60 27 16
2018 EX 16 28 16 9 0 22 9 64 14 32
2018 EX-01 6 39 11 6 0 28 11 73 9 18
2017 EX 31 27 2 9 7 18 6 77 20 34
2017 EX-01 27 37 3 14 5 10 4 75 22 22
2014 EX 37 12 11 6 2 26 6 72 12 47
2014 EX-01 33 17 0 7 3 30 10 84 16 30

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 18 10 0 0 10 0 89 0 40
2020 EX-01 54 25 8 0 0 13 0 90 0 24
2019 EX 33 43 0 7 10 3 3 82 18 30
2019 EX-01 44 44 0 6 6 0 0 88 13 16
2018 EX 34 38 13 6 0 9 0 79 7 32
2018 EX-01 28 50 6 6 0 11 0 88 6 18
2017 EX 57 17 5 3 7 7 3 83 11 34
2017 EX-01 60 22 8 5 5 0 0 82 10 22
2014 EX 49 30 13 2 0 6 0 84 2 47
2014 EX-01 50 34 10 3 0 3 0 86 3 30
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 40
2020 EX-01 0 100 24
2018 EX 0 100 32
2018 EX-01 0 100 19

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 41 18 10 0 0 28 3 85 0 39
2020 EX-01 30 22 13 0 0 30 4 80 0 23
2019 EX 27 30 10 7 0 10 17 77 9 30
2019 EX-01 44 31 13 0 0 6 6 86 0 16
2018 EX 21 35 9 0 3 24 9 83 4 34
2018 EX-01 11 47 0 0 0 32 11 100 0 19
2017 EX 38 21 10 3 0 23 4 82 5 34
2017 EX-01 34 32 10 0 0 20 4 87 0 22
2014 EX 39 8 6 4 2 29 12 80 10 47
2014 EX-01 40 14 0 3 0 33 10 94 6 30

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 15 8 3 0 5 0 89 3 40
2020 EX-01 71 13 13 0 0 4 0 87 0 24
2019 EX 40 37 17 3 0 0 3 79 3 30
2019 EX-01 56 31 13 0 0 0 0 88 0 16
2018 EX 38 29 15 0 3 15 0 79 3 34
2018 EX-01 37 42 5 0 0 16 0 94 0 19
2017 EX 58 21 7 3 0 9 2 89 4 34
2017 EX-01 61 29 5 0 0 5 0 95 0 22
2014 EX 55 28 4 0 2 11 0 93 2 47
2014 EX-01 56 34 3 0 0 7 0 96 0 30
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 45 20 20 13 3 0 0 65 15 40
2020 EX-01 29 29 21 17 4 0 0 58 21 24

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 38 8 5 3 0 0 85 8 40
2020 EX-01 38 38 13 8 4 0 0 75 13 24
2019 EX 33 23 27 10 7 0 0 57 17 30
2019 EX-01 31 19 25 13 13 0 0 50 25 16
2018 EX 21 44 15 18 3 0 0 65 21 34
2018 EX-01 21 47 5 26 0 0 0 68 26 19
2017 EX 22 38 17 2 19 0 2 61 22 34
2017 EX-01 29 30 13 3 24 0 0 59 28 22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 8 15 33 28 18 0 0 23 45 40
2020 EX-01 4 8 33 33 21 0 0 13 54 24
2019 EX 3 33 23 23 17 0 0 37 40 30
2019 EX-01 6 19 25 31 19 0 0 25 50 16
2018 EX 12 21 38 9 21 0 0 32 29 34
2018 EX-01 0 26 37 5 32 0 0 26 37 19
2017 EX 20 13 39 18 9 0 2 34 27 34
2017 EX-01 5 0 54 27 13 0 0 5 41 22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 15 33 25 25 3 0 0 48 28 40
2020 EX-01 8 33 25 29 4 0 0 42 33 24
2019 EX 7 28 21 28 17 0 0 34 45 29
2019 EX-01 7 27 20 33 13 0 0 33 47 15
2018 EX 15 26 24 15 21 0 0 41 35 34
2018 EX-01 5 37 5 21 32 0 0 42 53 19
2017 EX 20 17 35 12 15 0 2 37 27 34
2017 EX-01 5 10 44 18 23 0 0 15 41 22

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 13 28 38 13 0 0 23 50 40
2020 EX-01 4 8 29 38 21 0 0 13 58 24
2019 EX 3 27 27 33 10 0 0 30 43 30
2019 EX-01 6 19 25 38 13 0 0 25 50 16
2018 EX 9 21 47 15 9 0 0 29 24 34
2018 EX-01 5 21 42 21 11 0 0 26 32 19
2017 EX 15 19 25 27 12 0 2 35 39 34
2017 EX-01 10 10 25 36 18 0 0 20 54 22

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 23 45 18 5 0 0 33 23 40
2020 EX-01 8 8 54 21 8 0 0 17 29 24
2019 EX 20 37 13 17 13 0 0 57 30 30
2019 EX-01 13 38 19 19 13 0 0 50 31 16
2018 EX 18 36 21 15 9 0 0 55 24 33
2018 EX-01 11 39 17 22 11 0 0 50 33 18
2017 EX 28 13 30 17 5 3 2 44 24 33
2017 EX-01 10 15 40 26 8 0 0 25 34 22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 13 25 30 28 5 0 0 38 33 40
2020 EX-01 8 13 38 33 8 0 0 21 42 24
2019 EX 20 23 23 20 13 0 0 43 33 30
2019 EX-01 13 19 38 13 19 0 0 31 31 16
2018 EX 21 29 29 12 9 0 0 50 21 34
2018 EX-01 16 21 37 16 11 0 0 37 26 19
2017 EX 33 26 19 15 5 0 2 60 20 34
2017 EX-01 15 35 24 18 7 0 0 51 26 22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 20 23 33 13 10 0 3 44 23 40
2020 EX-01 13 17 33 21 17 0 0 29 38 24

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 33 23 0 3 0 0 75 3 40
2020 EX-01 38 33 25 0 4 0 0 71 4 24
2019 EX 27 37 17 10 10 0 0 63 20 30
2019 EX-01 31 31 19 13 6 0 0 63 19 16
2018 EX 15 50 15 15 6 0 0 65 21 34
2018 EX-01 5 58 21 11 5 0 0 63 16 19
2017 EX 33 32 14 19 0 0 2 66 19 34
2017 EX-01 27 30 18 24 0 0 0 57 24 22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 30 35 18 13 5 0 0 65 18 40
2020 EX-01 21 42 17 13 8 0 0 63 21 24
2019 EX 13 30 27 23 7 0 0 43 30 30
2019 EX-01 13 25 31 19 13 0 0 38 31 16
2018 EX 9 29 38 12 12 0 0 38 24 34
2018 EX-01 5 11 53 16 16 0 0 16 32 19
2017 EX 12 12 42 19 12 0 2 25 32 34
2017 EX-01 0 14 47 29 10 0 0 14 39 22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 30 8 8 8 0 0 78 15 40
2020 EX-01 50 21 4 13 13 0 0 71 25 24
2019 EX 30 27 13 20 10 0 0 57 30 30
2019 EX-01 38 25 6 19 13 0 0 63 31 16
2018 EX 15 32 26 15 12 0 0 47 26 34
2018 EX-01 11 26 37 16 11 0 0 37 26 19
2017 EX 27 14 25 28 3 0 2 43 32 34
2017 EX-01 19 12 26 39 5 0 0 30 44 22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 20 15 3 3 0 0 80 5 40
2020 EX-01 54 21 17 4 4 0 0 75 8 24
2019 EX 60 13 13 10 3 0 0 73 13 30
2019 EX-01 69 6 19 6 0 0 0 75 6 16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 25 25 18 0 0 0 58 18 40
2020 EX-01 42 21 17 21 0 0 0 63 21 24

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 28 43 20 8 3 0 0 70 10 40
2020 EX-01 25 42 21 8 4 0 0 67 13 24
2019 EX 30 30 20 13 7 0 0 60 20 30
2019 EX-01 31 31 19 6 13 0 0 63 19 16
2018 EX 15 32 26 24 3 0 0 47 26 34
2018 EX-01 5 26 37 26 5 0 0 32 32 19
2017 EX 24 27 30 7 10 0 2 52 17 34
2017 EX-01 10 27 38 10 15 0 0 37 25 22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 25 8 3 0 0 0 90 3 40
2020 EX-01 63 29 4 4 0 0 0 92 4 24
2019 EX 73 17 7 3 0 0 0 90 3 30
2019 EX-01 81 13 6 0 0 0 0 94 0 16
2018 EX 53 32 12 0 3 0 0 85 3 34
2018 EX-01 53 26 21 0 0 0 0 79 0 19
2017 EX 70 6 19 3 0 0 2 77 3 34
2017 EX-01 67 3 24 5 0 0 0 71 5 22

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 55 18 18 10 0 0 0 73 10 40
2020 EX-01 54 13 25 8 0 0 0 67 8 24

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 83 10 8 0 0 0 0 93 0 40
2020 EX-01 83 8 8 0 0 0 0 92 0 24
2019 EX 90 3 0 7 0 0 0 93 7 30
2019 EX-01 88 6 0 6 0 0 0 94 6 16
2018 EX 76 15 6 3 0 0 0 91 3 34
2018 EX-01 89 5 5 0 0 0 0 95 0 19

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 90 8 3 0 0 0 0 98 0 40
2020 EX-01 88 13 0 0 0 0 0 100 0 24
2019 EX 60 27 0 10 3 0 0 87 13 30
2019 EX-01 56 31 0 6 6 0 0 88 13 16
2018 EX 88 3 9 0 0 0 0 91 0 33
2018 EX-01 95 0 5 0 0 0 0 95 0 19
2017 EX 91 0 0 7 0 0 2 93 7 34
2017 EX-01 95 0 0 5 0 0 0 95 5 22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 80 13 8 0 0 0 0 93 0 40
2020 EX-01 79 13 8 0 0 0 0 92 0 24
2019 EX 72 17 7 3 0 0 0 90 3 29
2019 EX-01 81 6 13 0 0 0 0 88 0 16
2018 EX 59 26 12 3 0 0 0 85 3 34
2018 EX-01 68 26 5 0 0 0 0 95 0 19
2017 EX 89 9 0 0 0 0 2 100 0 34
2017 EX-01 86 14 0 0 0 0 0 100 0 22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 82 8 8 3 0 0 0 90 3 39
2020 EX-01 79 8 8 4 0 0 0 88 4 24
2019 EX 45 31 10 7 7 0 0 76 14 29
2019 EX-01 53 27 7 0 13 0 0 80 13 15
2018 EX 48 24 18 9 0 0 0 73 9 33
2018 EX-01 47 32 11 11 0 0 0 79 11 19
2017 EX 74 11 7 7 0 0 2 87 7 34
2017 EX-01 76 9 10 5 0 0 0 85 5 22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 30 13 5 0 0 0 83 5 40
2020 EX-01 50 33 13 4 0 0 0 83 4 24
2019 EX 43 33 13 3 0 0 7 82 4 30
2019 EX-01 50 25 13 6 0 0 6 80 7 16
2018 EX 59 12 21 3 3 0 3 73 6 34
2018 EX-01 58 21 11 5 5 0 0 79 11 19
2017 EX 49 12 22 3 0 0 13 70 4 34
2017 EX-01 33 18 34 5 0 0 9 57 6 22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 75 18 8 0 0 0 0 93 0 40
2020 EX-01 71 21 8 0 0 0 0 92 0 24
2019 EX 87 13 0 0 0 0 0 100 0 30
2019 EX-01 88 13 0 0 0 0 0 100 0 16
2018 EX 67 24 6 0 0 0 3 94 0 33
2018 EX-01 74 21 5 0 0 0 0 95 0 19
2017 EX 81 13 3 0 0 0 2 97 0 34
2017 EX-01 74 21 5 0 0 0 0 95 0 22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 78 20 3 0 0 0 0 98 0 40
2020 EX-01 75 25 0 0 0 0 0 100 0 24
2019 EX 77 7 7 7 0 0 3 86 7 30
2019 EX-01 88 6 6 0 0 0 0 94 0 16
2018 EX 85 3 6 6 0 0 0 88 6 34
2018 EX-01 89 0 11 0 0 0 0 89 0 19
2017 EX 76 12 4 2 3 0 2 90 5 34
2017 EX-01 66 19 7 3 5 0 0 85 8 22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 15 10 10 0 0 0 80 10 40
2020 EX-01 58 13 13 17 0 0 0 71 17 24
2019 EX 73 20 3 0 3 0 0 93 3 30
2019 EX-01 63 25 6 0 6 0 0 88 6 16
2018 EX 68 21 9 3 0 0 0 88 3 34
2018 EX-01 79 11 11 0 0 0 0 89 0 19
2017 EX 74 15 3 3 3 0 2 90 7 34
2017 EX-01 71 19 5 0 5 0 0 90 5 22

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 28 54 15 3 0 0 0 82 3 39
2020 EX-01 25 54 17 4 0 0 0 79 4 24

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 8 25 45 20 0 3 0 33 21 40
2020 EX-01 4 21 42 29 0 4 0 26 30 24
2019 EX 10 17 47 23 3 0 0 27 27 30
2019 EX-01 13 13 56 13 6 0 0 25 19 16
2018 EX 15 32 35 12 6 0 0 47 18 34
2018 EX-01 5 32 37 21 5 0 0 37 26 19
2017 EX 19 11 47 13 7 3 0 32 20 34
2017 EX-01 0 4 67 20 5 5 0 4 26 22

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 8 33 40 15 5 0 0 20 40 40
2020 EX-01 13 42 38 8 0 0 0 8 54 24
2019 EX 7 37 37 13 7 0 0 20 43 30
2019 EX-01 6 38 44 6 6 0 0 13 44 16
2018 EX 6 18 48 18 9 0 0 27 24 33
2018 EX-01 5 26 53 11 5 0 0 16 32 19
2017 EX 10 10 53 7 19 0 2 26 20 34
2017 EX-01 10 12 64 5 5 0 4 11 23 22

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 50 33 15 0 0 3 0 85 0 40
2020 EX-01 46 38 13 0 0 4 0 87 0 24
2019 EX 33 37 20 7 0 3 0 72 7 30
2019 EX-01 44 31 19 6 0 0 0 75 6 16
2018 EX 44 38 6 6 0 6 0 88 6 34
2018 EX-01 47 32 5 5 0 11 0 88 6 19
2017 EX 47 28 15 0 7 3 0 78 7 34
2017 EX-01 40 32 17 0 10 0 0 73 10 22

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 28 18 5 0 3 0 77 5 40
2020 EX-01 42 29 17 8 0 4 0 74 9 24

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 25 5 8 3 0 0 85 10 40
2020 EX-01 58 21 8 8 4 0 0 79 13 24

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 15 13 3 0 0 0 85 3 40
2020 EX-01 67 13 17 4 0 0 0 79 4 24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 50 30 13 8 0 0 0 80 8 40
2020 EX-01 42 38 8 13 0 0 0 79 13 24
2019 EX 17 37 10 20 13 3 0 55 34 30
2019 EX-01 13 50 6 25 6 0 0 63 31 16
2018 EX 29 32 24 9 3 3 0 64 12 34
2018 EX-01 26 37 21 5 5 5 0 67 11 19
2017 EX 25 32 9 23 7 3 0 60 31 33
2017 EX-01 14 40 11 25 11 0 0 54 36 21

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 55 33 8 3 0 3 0 90 3 40
2020 EX-01 50 38 4 4 0 4 0 91 4 24

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 33 3 0 0 3 0 97 0 40
2020 EX-01 63 29 4 0 0 4 0 96 0 24

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 40 8 0 0 0 0 93 0 40
2020 EX-01 50 46 4 0 0 0 0 96 0 24

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 33 0 0 0 0 0 100 0 40
2020 EX-01 67 33 0 0 0 0 0 100 0 24

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 93 5 3 0 0 0 0 98 0 40
2020 EX-01 88 8 4 0 0 0 0 96 0 24

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 26 5 0 0 0 3 95 0 39
2020 EX-01 70 22 4 0 0 0 4 95 0 23

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 73 25 0 3 0 0 0 98 3 40
2020 EX-01 71 25 0 4 0 0 0 96 4 24

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 75 15 8 3 0 0 0 90 3 40
2020 EX-01 71 13 13 4 0 0 0 83 4 24

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 33 6 8 0 0 0 86 8 36
2020 EX-01 50 36 5 9 0 0 0 86 9 22
2019 EX 41 48 0 7 4 0 0 89 11 27
2019 EX-01 43 43 0 7 7 0 0 86 14 14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 100 0 36
2020 EX-01 100 0 22

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 36 42 14 8 0 0 0 78 8 36
2020 EX-01 32 45 14 9 0 0 0 77 9 22
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 5 95 40
2020 EX-01 4 96 24

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 8 93 40
2020 EX-01 8 92 24
2019 EX 10 90 30
2019 EX-01 13 88 16
2014 EX 17 83 47

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 13 8 3 0 3 5 89 3 40
2020 EX-01 67 8 13 4 0 0 8 82 5 24
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 25 60 15 0 71 29 40
2020 EX-01 38 46 17 0 55 45 24

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 30 70 10

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 20 20 0 20 0 0 60 20 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 20 20 30 20 0 0 30 50 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 25 5 3 5 0 3 87 8 40
2020 EX-01 54 29 4 4 8 0 0 83 13 24
2019 EX 41 17 21 10 0 0 10 65 12 29
2019 EX-01 47 20 27 7 0 0 0 67 7 15
2018 EX 68 18 6 6 3 0 0 85 9 34
2018 EX-01 58 26 11 0 5 0 0 84 5 19
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