2020 Public Service Employee Survey Results for Canada School of Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 21 0 36 0 0 0 64 36 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 7 7 7 7 0 0 79 14 14
2017 CR 64 27 3 7 0 0 0 90 7 30
2017 CR-04 60 29 4 7 0 0 0 89 7 27
2014 CR 48 42 2 7 2 0 0 90 8 59
2014 CR-04 45 45 2 6 2 0 0 91 8 53

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 29 0 29 7 0 0 64 36 14
2019 CR 36 41 14 9 0 0 0 77 9 22
2017 CR 55 17 21 3 3 0 0 72 7 29
2017 CR-04 50 19 24 4 4 0 0 69 8 26
2014 CR 42 37 10 8 2 0 0 80 10 59
2014 CR-04 43 36 11 8 2 0 0 79 9 53

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 43 14 7 14 0 0 64 21 14
2019 CR 13 61 9 13 4 0 0 74 17 23
2018 CR 23 51 9 17 0 0 0 74 17 35
2017 CR 26 34 20 7 13 0 0 60 20 30
2017 CR-04 22 34 22 7 15 0 0 56 22 27
2014 CR 25 44 19 8 2 0 2 71 10 59
2014 CR-04 26 41 21 9 2 0 0 68 11 53

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 36 14 7 21 0 0 57 29 14
2019 CR 30 52 9 4 4 0 0 83 9 23
2017 CR 34 51 4 0 7 3 0 89 7 29
2017 CR-04 30 54 5 0 8 4 0 87 8 26
2014 CR 37 44 14 2 3 0 0 81 5 59
2014 CR-04 38 45 13 0 4 0 0 83 4 53

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 21 29 0 21 0 0 50 21 14
2019 CR 43 35 13 4 4 0 0 78 9 23
2018 CR 43 34 14 6 3 0 0 77 9 35
2017 CR 48 24 18 7 3 0 0 72 10 29
2017 CR-04 42 27 20 8 4 0 0 69 11 26
2014 CR 39 39 12 3 7 0 0 78 10 59
2014 CR-04 40 41 9 2 8 0 0 81 9 53

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 43 14 0 21 0 0 64 21 14
2019 CR 39 22 22 4 13 0 0 61 17 23
2018 CR 29 44 15 9 3 0 0 74 12 34
2017 CR 23 53 7 17 0 0 0 76 17 30
2017 CR-04 15 59 8 18 0 0 0 73 18 27
2014 CR 24 51 12 7 7 0 0 75 14 59
2014 CR-04 21 55 13 6 6 0 0 76 11 53

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 36 14 0 29 0 0 57 29 14
2019 CR 30 48 13 4 4 0 0 78 9 23
2018 CR 40 37 20 3 0 0 0 77 3 35
2017 CR 33 27 27 10 3 0 0 60 13 30
2017 CR-04 33 27 26 11 4 0 0 60 15 27
2014 CR 24 43 12 5 15 0 2 67 21 59
2014 CR-04 23 45 11 6 15 0 0 68 21 53

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 43 7 21 7 0 0 64 29 14
2019 CR 35 35 17 9 4 0 0 70 13 23
2018 CR 40 34 9 11 6 0 0 74 17 35
2017 CR 50 33 3 7 7 0 0 83 13 30
2017 CR-04 52 33 0 7 7 0 0 85 15 27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 43 0 0 21 0 0 79 21 14
2019 CR 43 35 13 4 4 0 0 78 9 23
2018 CR 51 40 6 3 0 0 0 91 3 35
2017 CR 47 33 13 7 0 0 0 80 7 30
2017 CR-04 48 29 15 7 0 0 0 78 7 27
2014 CR 34 39 7 7 10 0 3 76 17 59
2014 CR-04 34 40 8 8 9 0 2 75 17 53

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 29 21 0 29 0 0 50 29 14
2019 CR 39 22 13 17 9 0 0 61 26 23
2018 CR 37 29 23 11 0 0 0 66 11 35
2017 CR 36 40 7 7 10 0 0 77 17 30
2017 CR-04 37 38 7 7 11 0 0 74 18 27

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 21 14 0 14 0 0 71 14 14
2019 CR 57 13 22 4 4 0 0 70 9 23
2018 CR 50 32 12 3 3 0 0 82 6 34
2017 CR 46 47 3 3 0 0 0 93 3 30
2017 CR-04 44 49 4 4 0 0 0 93 4 27
2014 CR 58 29 5 0 7 0 2 88 7 59
2014 CR-04 59 30 6 0 6 0 0 89 6 53

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 43 7 7 21 0 0 64 29 14
2019 CR 30 39 9 9 13 0 0 70 22 23
2018 CR 37 34 11 14 3 0 0 71 17 35
2017 CR 40 27 13 13 7 0 0 67 20 30
2017 CR-04 37 30 11 15 7 0 0 67 22 27
2014 CR 17 39 22 10 10 0 2 57 21 59
2014 CR-04 19 39 21 11 10 0 0 59 21 53

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 36 7 7 21 0 0 64 29 14
2019 CR 48 26 4 17 4 0 0 74 22 23
2018 CR 40 37 11 11 0 0 0 77 11 35
2017 CR 57 17 7 10 7 3 0 76 17 30
2017 CR-04 56 15 7 11 7 4 0 73 19 27
2014 CR 24 41 22 7 5 0 2 66 12 59
2014 CR-04 27 38 25 8 4 0 0 64 11 53

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 7 50 21 0 21 0 0 57 21 14
2019 CR 30 48 13 9 0 0 0 78 9 23
2018 CR 46 31 14 3 6 0 0 77 9 35
2017 CR 46 21 17 10 7 0 0 67 17 30
2017 CR-04 44 19 18 11 7 0 0 63 18 27
2014 CR 27 42 12 5 10 2 2 72 16 59
2014 CR-04 30 41 11 6 9 2 0 73 15 53

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 36 7 7 14 0 0 71 21 14
2019 CR 39 17 22 9 13 0 0 57 22 23
2018 CR 40 34 17 6 3 0 0 74 9 35
2017 CR 43 36 11 10 0 0 0 79 10 30
2017 CR-04 40 37 12 11 0 0 0 77 11 27
2014 CR 27 47 14 5 5 0 2 76 10 59
2014 CR-04 27 49 15 6 4 0 0 76 9 53

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 36 14 14 7 0 0 64 21 14
2019 CR 57 24 19 0 0 0 0 81 0 21
2018 CR 57 31 9 3 0 0 0 89 3 35
2017 CR 54 30 16 0 0 0 0 84 0 30
2017 CR-04 56 29 15 0 0 0 0 85 0 27
2014 CR 48 42 7 2 2 0 0 90 3 58
2014 CR-04 47 42 8 2 2 0 0 89 4 53

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 14 29 14 14 0 0 29 43 14
2019 CR 17 26 26 22 9 0 0 30 43 23
2018 CR 11 20 37 26 6 0 0 31 31 35
2017 CR 16 23 27 21 10 0 3 32 41 30
2017 CR-04 15 22 29 19 11 0 4 31 38 27
2014 CR 14 15 32 20 10 3 5 33 31 59
2014 CR-04 13 11 36 21 11 4 4 35 26 53

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 23 38 31 8 0 0 0 8 62 13
2019 CR 39 13 30 9 9 0 0 17 52 23
2018 CR 20 17 20 29 14 0 0 43 37 35
2017 CR 23 27 23 14 7 3 3 22 53 30
2017 CR-04 22 26 22 15 7 4 4 25 51 27
2014 CR 14 26 34 12 7 7 2 20 43 59
2014 CR-04 15 25 36 13 6 6 0 20 42 53

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 23 23 23 15 15 0 0 31 46 13
2019 CR 18 23 23 23 9 5 0 33 43 22
2018 CR 14 23 31 14 6 6 6 23 42 35
2017 CR 13 20 34 17 3 3 10 23 38 30
2017 CR-04 11 22 30 18 4 4 11 26 39 27
2014 CR 20 29 25 14 3 5 3 18 54 59
2014 CR-04 23 30 23 15 2 6 2 18 57 53

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 14 21 21 29 14 0 0 43 36 14
2019 CR 9 4 22 26 39 0 0 65 13 23
2018 CR 9 9 23 37 20 3 0 59 18 35
2017 CR 6 23 27 21 13 0 10 38 33 30
2017 CR-04 7 18 29 23 11 0 11 38 29 27
2014 CR 7 5 41 24 15 3 3 43 13 58
2014 CR-04 8 6 40 25 17 4 0 44 14 52

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 14 14 36 14 14 0 7 31 31 14
2019 CR 17 17 26 22 13 4 0 36 36 23
2018 CR 17 14 26 26 14 3 0 41 32 35
2017 CR 24 10 42 14 3 0 7 18 37 29
2017 CR-04 23 8 43 15 4 0 8 21 33 26
2014 CR 19 24 24 17 9 3 3 28 46 58
2014 CR-04 19 23 27 17 8 4 2 26 45 52

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 7 36 14 0 7 7 17 42 14
2019 CR 22 30 9 9 17 9 4 30 60 23
2018 CR 26 23 23 17 6 6 0 24 52 35
2017 CR 30 20 30 7 3 7 3 12 55 30
2017 CR-04 26 18 33 8 4 7 4 13 49 27
2014 CR 27 24 12 20 7 7 3 30 57 59
2014 CR-04 30 25 13 15 8 8 2 25 60 53

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 21 29 14 14 0 0 29 43 14
2019 CR 13 17 30 22 13 4 0 36 32 23
2018 CR 9 21 29 32 6 3 0 39 30 34
2017 CR 13 23 43 7 3 3 7 12 40 30
2017 CR-04 15 22 40 8 4 4 7 13 41 27
2014 CR 14 25 25 10 10 7 8 24 46 59
2014 CR-04 13 26 26 11 9 8 6 24 46 53

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 7 21 36 21 14 0 0 36 29 14
2019 CR 17 39 26 9 9 0 0 17 57 23
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 21 21 14 21 0 0 43 36 14
2019 CR 35 30 17 9 9 0 0 65 17 23
2018 CR 31 31 26 0 9 3 0 65 9 35
2017 CR 40 34 10 7 7 0 3 76 14 30
2017 CR-04 40 34 7 7 7 0 4 77 15 27
2014 CR 34 30 15 5 8 0 7 69 14 59
2014 CR-04 38 30 13 6 8 0 6 72 14 53

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 14 0 14 29 0 0 57 43 14
2019 CR 39 30 9 9 13 0 0 70 22 23
2018 CR 43 29 11 11 3 3 0 74 15 35
2017 CR 50 31 10 3 7 0 0 80 10 30
2017 CR-04 48 30 11 4 7 0 0 78 11 27
2014 CR 49 27 7 5 10 0 2 78 16 59
2014 CR-04 55 26 4 6 9 0 0 81 15 53

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 21 14 7 14 0 0 64 21 14
2019 CR 45 23 18 9 5 0 0 68 14 22
2018 CR 51 26 11 9 3 0 0 77 11 35
2017 CR 47 36 13 0 3 0 0 83 3 30
2017 CR-04 49 33 15 0 4 0 0 82 4 27
2014 CR 41 39 9 7 3 0 2 81 10 59
2014 CR-04 45 38 10 8 0 0 0 83 8 53

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 29 21 0 21 0 0 57 21 14
2019 CR 43 35 4 9 9 0 0 78 17 23
2018 CR 43 26 23 3 3 0 3 71 6 35

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 0 7 0 29 0 7 62 31 14
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 0 29 0 14 0 0 57 14 14
2019 CR 35 26 26 9 4 0 0 61 13 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 21 7 7 14 0 0 71 21 14
2019 CR 30 30 22 4 13 0 0 61 17 23
2018 CR 38 44 16 0 3 0 0 81 3 32
2017 CR 46 31 13 7 3 0 0 77 10 30
2017 CR-04 48 34 7 7 4 0 0 82 11 27
2014 CR 35 41 7 3 9 2 3 80 13 58
2014 CR-04 39 40 8 2 8 2 2 82 10 52

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 14 21 7 14 0 0 57 21 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 36 14 0 7 0 0 79 7 14
2019 CR 30 39 9 13 9 0 0 70 22 23
2018 CR 47 31 13 6 3 0 0 78 9 32
2017 CR 50 40 3 3 3 0 0 90 7 30
2017 CR-04 48 41 4 4 4 0 0 89 7 27
2014 CR 37 37 17 3 3 0 2 76 7 59
2014 CR-04 40 38 15 4 4 0 0 77 8 53

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 14

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 7 14 14 7 0 7 62 23 14

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 21 14 7 7 0 0 71 14 14
2019 CR 48 22 13 9 9 0 0 70 17 23
2018 CR 53 25 16 0 6 0 0 78 6 32
2017 CR 66 17 7 7 0 3 0 86 7 29
2017 CR-04 66 15 8 8 0 4 0 84 8 26
2014 CR 46 34 7 0 8 0 5 84 9 59
2014 CR-04 49 34 6 0 8 0 4 86 8 53
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 21 14 7 21 0 0 57 29 14
2019 CR 43 30 4 13 9 0 0 74 22 23
2018 CR 43 29 23 3 3 0 0 71 6 35
2017 CR 23 44 20 7 7 0 0 67 13 30
2017 CR-04 26 45 15 7 7 0 0 71 15 27
2014 CR 22 32 19 8 7 12 0 62 17 59
2014 CR-04 23 30 19 9 6 13 0 61 17 53

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 14 14 0 29 0 0 57 29 14
2019 CR 22 35 9 17 17 0 0 57 35 23
2018 CR 40 31 17 9 3 0 0 71 11 35
2017 CR 20 44 13 3 13 3 3 68 18 30
2017 CR-04 22 41 11 4 15 4 4 68 20 27
2014 CR 20 34 17 19 5 5 0 57 25 59
2014 CR-04 21 32 17 21 4 6 0 56 26 53

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 14 21 0 29 0 0 50 29 14
2019 CR 23 14 23 23 18 0 0 36 41 22
2018 CR 44 21 26 6 3 0 0 65 9 34
2017 CR 20 23 24 13 10 10 0 48 26 30
2017 CR-04 22 18 23 15 11 11 0 45 29 27
2014 CR 15 34 15 15 10 10 0 55 28 59
2014 CR-04 15 32 15 17 10 11 0 53 30 53

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 21 14 14 14 0 0 57 29 14
2019 CR 26 13 22 26 13 0 0 39 39 23
2018 CR 43 11 29 9 6 3 0 56 15 35
2017 CR 21 36 13 10 10 10 0 63 22 30
2017 CR-04 23 33 11 11 11 11 0 63 25 27
2014 CR 22 32 17 12 8 7 2 59 22 59
2014 CR-04 23 30 17 13 8 8 2 58 23 53

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 21 21 7 7 0 0 64 14 14
2019 CR 48 22 22 9 0 0 0 70 9 23
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 50 7 0 21 0 0 71 21 14
2019 CR 26 43 17 13 0 0 0 70 13 23
2018 CR 40 40 20 0 0 0 0 80 0 35
2017 CR 27 50 13 7 3 0 0 77 10 30
2017 CR-04 30 44 15 7 4 0 0 74 11 27
2014 CR 22 47 17 3 7 3 0 72 11 59
2014 CR-04 21 47 19 4 6 4 0 70 10 53

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 21 21 7 29 0 0 43 36 14
2019 CR 9 22 30 17 22 0 0 30 39 23

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 7 7 0 29 7 0 62 31 14
2019 CR 22 30 39 4 0 4 0 55 5 23
2018 CR 51 17 26 3 3 0 0 69 6 35
2017 CR 23 44 7 17 0 7 3 74 18 30
2017 CR-04 26 37 7 18 0 7 4 71 21 27
2014 CR 29 46 10 8 2 3 2 79 11 59
2014 CR-04 28 45 10 9 2 4 2 78 12 53

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 14 14 0 21 0 0 64 21 14
2019 CR 22 48 9 13 4 4 0 73 18 23
2018 CR 37 37 20 0 6 0 0 74 6 35

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 0 14 7 29 14 0 42 42 14
2019 CR 23 14 23 9 23 9 0 40 35 22
2018 CR 34 23 20 9 9 3 3 61 18 35
2017 CR 10 30 17 10 20 13 0 46 34 30
2017 CR-04 11 26 19 7 22 15 0 43 35 27
2014 CR 10 25 25 12 9 14 5 44 25 59
2014 CR-04 9 25 26 11 8 15 6 43 24 53

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 23 15 15 0 46 0 0 38 46 13
2019 CR 17 17 30 17 17 0 0 35 35 23
2018 CR 31 40 17 3 9 0 0 71 11 35
2017 CR 27 30 13 17 10 3 0 59 27 30
2017 CR-04 30 26 11 18 11 4 0 58 31 27
2014 CR 20 37 19 7 8 7 2 63 17 59
2014 CR-04 19 38 19 8 8 8 2 63 17 53

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 14 0 7 14 57 7 0 15 77 14
2019 CR 13 9 17 22 35 4 0 23 59 23
2018 CR 20 23 23 23 9 3 0 44 32 35
2017 CR 14 7 21 20 31 7 0 22 55 29
2017 CR-04 15 8 20 15 34 8 0 25 54 26
2014 CR 7 22 20 14 27 5 5 32 45 59
2014 CR-04 6 21 21 13 28 6 6 30 47 53

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 36 7 7 7 0 0 79 14 14
2019 CR 70 9 17 0 4 0 0 78 4 23

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 7 7 0 21 0 0 71 21 14
2019 CR 52 26 9 13 0 0 0 78 13 23

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 7 0 14 21 0 0 64 36 14
2019 CR 65 4 17 4 4 4 0 73 9 23

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 7 7 0 21 0 7 69 23 14
2019 CR 70 9 17 0 0 0 4 82 0 23

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 0 29 7 21 7 0 38 31 14
2019 CR 26 35 22 4 13 0 0 61 17 23
2018 CR 34 26 26 9 3 3 0 62 12 35
2017 CR 23 27 20 10 13 7 0 54 25 30
2017 CR-04 26 19 22 11 15 7 0 48 28 27

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 14 14 7 21 7 0 54 31 14
2019 CR 48 30 9 4 9 0 0 78 13 23
2018 CR 54 26 17 0 0 3 0 82 0 35
2017 CR 36 47 7 3 0 7 0 89 4 30
2017 CR-04 37 45 7 4 0 7 0 88 4 27
2014 CR 34 46 7 5 3 5 0 84 9 59
2014 CR-04 36 42 8 6 4 6 0 82 10 53

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 23 8 0 23 8 0 67 25 13
2019 CR 39 22 26 4 9 0 0 61 13 23
2018 CR 57 26 11 0 3 3 0 85 3 35
2017 CR 36 44 17 0 0 3 0 83 0 30
2017 CR-04 37 41 18 0 0 4 0 81 0 27
2014 CR 37 39 14 0 5 3 2 80 5 59
2014 CR-04 38 40 13 0 4 4 2 82 4 53

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 14 0 0 21 21 0 73 27 14

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 15 8 8 8 8 0 75 17 13

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 43 7 0 14 0 0 79 14 14
2019 CR 43 26 22 0 9 0 0 70 9 23
2018 CR 59 26 12 0 0 0 3 88 0 34
2017 CR 50 36 3 3 7 0 0 87 10 30
2017 CR-04 52 33 4 4 7 0 0 85 11 27
2014 CR 44 35 10 2 7 2 0 81 9 59
2014 CR-04 47 34 10 2 6 2 0 83 8 53

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 29 14 0 29 0 0 57 29 14
2019 CR 26 30 17 4 17 4 0 59 23 23
2018 CR 46 23 23 3 3 3 0 71 6 35
2017 CR 33 27 23 7 10 0 0 60 17 30
2017 CR-04 37 23 22 7 11 0 0 60 18 27
2014 CR 24 31 20 12 8 3 2 57 21 59
2014 CR-04 24 32 19 11 8 4 2 60 20 53

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 29 14 7 21 0 0 57 29 14
2019 CR 30 26 17 4 17 4 0 59 23 23
2018 CR 46 26 26 0 3 0 0 71 3 35
2017 CR 26 37 23 7 7 0 0 64 13 30
2017 CR-04 29 30 26 7 7 0 0 60 15 27
2014 CR 20 42 15 10 10 0 2 64 21 59
2014 CR-04 19 41 17 11 9 0 2 61 21 53

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 36 14 0 29 0 0 57 29 14
2019 CR 22 26 22 9 13 9 0 52 24 23
2018 CR 46 14 29 6 0 6 0 64 6 35
2017 CR 30 30 14 10 10 7 0 64 21 30
2017 CR-04 33 26 12 11 11 7 0 63 24 27
2014 CR 22 22 20 9 19 5 3 48 30 59
2014 CR-04 23 23 19 10 17 6 4 50 29 53
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 57 21 21 14
2019 CR 39 26 35 23
2018 CR 41 35 24 34
2017 CR 27 30 44 30
2017 CR-04 26 26 49 27
2014 CR 42 17 41 59
2014 CR-04 43 17 40 53

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 7 21 21 7 43 0 14
2014 CR 4 12 64 4 9999 16 25
2014 CR-04 4 13 61 4 9999 17 23
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 14
2019 CR 22 78 23
2018 CR 31 69 35

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 45 55 11

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 45 55 11

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 55 45 11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 45 55 11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 45 55 11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 45 55 11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 14 14 7 21 7 7 50 33 14
2019 CR 22 26 22 4 17 4 4 52 24 23
2018 CR 35 15 26 0 6 12 6 61 7 34
2017 CR 26 23 23 3 0 13 11 65 4 30
2017 CR-04 29 22 22 4 0 11 12 67 5 27
2014 CR 7 17 27 2 5 35 7 41 12 59
2014 CR-04 6 17 25 2 6 38 8 41 14 53

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 14 7 7 14 7 7 67 25 14
2019 CR 30 30 22 0 17 0 0 61 17 23
2018 CR 40 31 17 6 0 6 0 76 6 35
2017 CR 38 34 17 3 0 7 0 78 4 29
2017 CR-04 43 31 15 4 0 8 0 79 4 26
2014 CR 14 29 32 2 3 19 2 53 6 59
2014 CR-04 11 30 30 2 4 21 2 54 7 53
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 7 14 7 14 0 7 62 23 14
2019 CR 26 22 30 4 9 4 4 52 14 23
2018 CR 31 14 29 0 3 14 9 59 4 35
2017 CR 33 27 10 0 3 23 3 82 5 30
2017 CR-04 37 23 11 0 4 22 4 80 5 27
2014 CR 12 22 15 3 3 37 7 61 12 59
2014 CR-04 11 21 13 4 4 41 6 61 14 53

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 7 14 7 14 0 7 62 23 14
2019 CR 35 22 26 4 13 0 0 57 17 23
2018 CR 40 29 17 0 3 11 0 77 3 35
2017 CR 36 40 7 0 3 13 0 89 4 30
2017 CR-04 40 34 7 0 4 15 0 87 4 27
2014 CR 17 37 20 0 2 20 3 71 2 59
2014 CR-04 17 36 21 0 2 23 2 70 2 53
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 29 14 14 7 7 0 62 23 14

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 29 21 7 7 0 0 64 14 14
2019 CR 26 26 35 13 0 0 0 52 13 23
2018 CR 43 26 17 6 9 0 0 69 14 35
2017 CR 20 20 10 23 27 0 0 40 50 30
2017 CR-04 18 23 11 22 26 0 0 41 48 27

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 21 14 7 29 0 0 50 36 14
2019 CR 30 30 9 22 9 0 0 61 30 23
2018 CR 37 26 20 11 6 0 0 63 17 35
2017 CR 20 30 34 10 3 0 3 51 14 30
2017 CR-04 18 29 34 11 4 0 4 50 15 27

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 36 0 14 21 0 7 62 38 14
2019 CR 48 24 5 19 5 0 0 71 24 21
2018 CR 49 20 20 11 0 0 0 69 11 35
2017 CR 27 24 32 14 0 3 0 53 14 29
2017 CR-04 27 23 31 15 0 4 0 51 16 26

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 14 14 7 29 14 0 42 42 14
2019 CR 13 35 13 30 9 0 0 48 39 23
2018 CR 41 15 15 12 18 0 0 56 29 34
2017 CR 10 23 31 20 13 0 3 34 34 30
2017 CR-04 11 22 30 18 15 0 4 34 34 27

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 14 7 14 7 14 7 64 27 14
2019 CR 52 26 17 4 0 0 0 78 4 23
2018 CR 60 17 6 0 3 0 14 90 3 35
2017 CR 47 17 23 3 0 0 10 71 4 30
2017 CR-04 48 18 18 4 0 0 11 75 4 27

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 43 0 14 14 0 7 69 31 14
2019 CR 65 13 17 4 0 0 0 78 4 23
2018 CR 54 14 14 11 3 0 3 71 15 35
2017 CR 24 35 27 3 3 0 7 63 7 29
2017 CR-04 27 31 31 4 4 0 4 60 8 26

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 14 21 43 14 7 0 0 36 21 14

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 14 21 29 21 14 0 0 36 36 14
2019 CR 26 22 26 17 9 0 0 48 26 23
2018 CR 31 23 29 11 0 0 6 58 12 35
2017 CR 35 24 24 3 7 7 0 63 11 29
2017 CR-04 35 23 27 4 8 4 0 60 12 26

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 14 14 29 7 36 0 0 29 43 14
2019 CR 22 30 30 4 13 0 0 52 17 23
2018 CR 29 31 23 11 6 0 0 60 17 35
2017 CR 21 35 34 0 7 3 0 57 7 29
2017 CR-04 19 35 34 0 8 4 0 56 8 26

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 14 36 21 14 14 0 0 50 29 14
2019 CR 32 14 32 9 14 0 0 45 23 22
2018 CR 34 26 17 17 6 0 0 60 23 35
2017 CR 17 42 27 7 7 0 0 59 14 29
2017 CR-04 15 43 27 8 8 0 0 58 15 26

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 14 21 0 29 0 7 46 31 14
2019 CR 43 17 22 4 13 0 0 61 17 23

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 29 14 14 7 0 0 64 21 14

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 14 14 14 29 0 0 43 43 14
2019 CR 27 36 23 9 5 0 0 64 14 22
2018 CR 40 14 34 9 3 0 0 54 11 35
2017 CR 21 45 24 0 7 0 3 68 7 29
2017 CR-04 19 46 23 0 8 0 4 68 8 26

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 14 21 7 7 7 7 58 17 14
2019 CR 48 35 9 9 0 0 0 83 9 23
2018 CR 54 26 11 3 3 0 3 82 6 35
2017 CR 64 27 0 0 7 3 0 93 7 30
2017 CR-04 63 26 0 0 7 4 0 92 8 27

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 14 21 7 21 0 0 50 29 14

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 0 29 14 7 0 0 50 21 14
2019 CR 70 9 13 4 4 0 0 78 9 23
2018 CR 69 14 11 0 0 0 6 88 0 35

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 7 7 7 21 0 0 64 29 14
2019 CR 70 9 9 0 13 0 0 78 13 23
2018 CR 63 17 0 9 9 0 3 82 18 35
2017 CR 73 13 7 3 0 0 3 90 3 30
2017 CR-04 74 11 7 4 0 0 4 89 4 27

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 62 8 15 0 15 0 0 69 15 13
2019 CR 52 26 17 0 4 0 0 78 4 23
2018 CR 50 29 9 6 6 0 0 79 12 34
2017 CR 54 23 17 7 0 0 0 77 7 30
2017 CR-04 52 22 18 7 0 0 0 74 7 27

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 79 0 0 14 7 0 0 79 21 14
2019 CR 57 22 13 0 9 0 0 78 9 23
2018 CR 64 12 3 12 9 0 0 76 21 33
2017 CR 64 20 7 7 3 0 0 83 10 30
2017 CR-04 63 18 7 7 4 0 0 82 11 27

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 0 7 0 7 0 50 71 14 14
2019 CR 68 5 5 0 0 0 23 94 0 22
2018 CR 68 9 0 3 0 0 21 96 4 34
2017 CR 66 7 3 0 0 0 24 96 0 30
2017 CR-04 66 4 4 0 0 0 27 95 0 27

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 14 0 0 7 0 7 92 8 14
2019 CR 74 9 4 4 0 0 9 90 5 23
2018 CR 62 18 6 3 0 0 12 90 3 34
2017 CR 69 13 0 0 0 7 11 100 0 30
2017 CR-04 70 11 0 0 0 7 12 100 0 27

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 21 0 0 7 0 7 92 8 14
2019 CR 57 9 4 13 17 0 0 65 30 23
2018 CR 44 18 6 9 15 0 9 68 26 34
2017 CR 50 24 7 3 10 0 7 79 14 30
2017 CR-04 48 23 7 4 11 0 7 76 16 27

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 50 7 0 0 0 0 93 0 14
2019 CR 57 17 9 13 4 0 0 74 17 23
2018 CR 44 26 24 3 0 0 3 73 3 34
2017 CR 57 23 10 0 0 0 10 89 0 30
2017 CR-04 56 22 11 0 0 0 11 88 0 27

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 14 21 7 14 0 0 57 21 14

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 21 14 29 7 29 0 0 36 36 14
2019 CR 9 35 35 22 0 0 0 43 22 23
2018 CR 17 26 43 14 0 0 0 43 14 35
2017 CR 20 33 33 10 3 0 0 54 13 30
2017 CR-04 23 33 29 11 4 0 0 56 15 27

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 21 21 14 14 0 0 29 50 14
2019 CR 22 4 26 30 17 0 0 48 26 23
2018 CR 0 20 37 26 17 0 0 43 20 35
2017 CR 7 10 47 23 13 0 0 36 17 30
2017 CR-04 7 11 45 22 15 0 0 37 18 27

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 36 0 7 14 7 0 77 23 14
2019 CR 22 35 30 4 9 0 0 57 13 23
2018 CR 37 29 17 3 6 9 0 72 9 35
2017 CR 38 34 14 3 3 7 0 78 7 29
2017 CR-04 39 34 11 4 4 8 0 79 8 26

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 14 7 14 7 7 0 69 23 14

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 43 14 7 7 0 0 71 14 14

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 29 21 7 7 0 0 64 14 14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 36 7 0 21 0 0 71 21 14
2019 CR 26 26 26 4 17 0 0 52 22 23
2018 CR 40 29 20 6 3 3 0 71 9 35
2017 CR 23 46 7 13 7 3 0 72 21 30
2017 CR-04 26 44 8 11 7 4 0 72 19 27

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 36 14 0 14 0 0 71 14 14

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 21 21 7 7 0 0 64 14 14

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 36 21 0 7 0 0 71 7 14

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 29 7 0 7 7 0 85 8 14

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 29 0 7 7 0 0 86 14 14

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 7 21 0 14 0 0 64 14 14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 43 7 0 7 0 0 86 7 14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 15 23 0 8 8 0 67 8 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 21 79 14

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 21 79 14
2019 CR 9 91 23
2014 CR 17 83 59
2014 CR-04 17 83 53

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 CR 70 30 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 43 7 7 0 0 0 86 7 14
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 36 36 0 56 44 14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 0 14 0 7 7 14 73 9 14
2019 CR 36 9 23 5 9 14 5 56 17 22
2018 CR 51 23 11 0 3 0 11 84 3 35
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