2020 Public Service Employee Survey Results for Canada School of Public Service by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	43	6	11	2	0	0	81	13	457
2020	Term	35	47	14	5	0	0	0	82	5	21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	70	19	3	4	2	1	0	91	6	456
2020	Term	67	19	0	5	4	4	0	90	10	21
2017	Indeterminate (permanent)	62	24	8	4	1	1	0	87	5	348
2017	Term	52	42	7	0	0	0	0	93	0	13
2017	Casual	94	6	0	0	0	0	0	100	0	16
2017	Student	85	15	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	59	30	6	3	1	0	1	90	5	504
2014	Term	53	16	16	16	0	0	0	69	16	13
2014	Casual	78	17	0	0	6	0	0	94	6	18
2014	Student	70	30	0	0	0	0	0	100	0	14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	37	10	10	3	1	77	14	454
2020	Term	39	34	9	19	0	0	72	19	21
2019	Indeterminate (permanent)	43	33	8	13	4	0	75	16	429
2019	Term	44	35	10	11	0	0	79	11	29
2019	Casual	61	22	0	17	0	0	83	17	10
2019	Student	69	24	3	3	0	0	93	3	29
2017	Indeterminate (permanent)	43	37	6	9	5	0	80	14	347
2017	Term	27	57	7	8	0	0	85	8	13
2017	Casual	68	19	6	6	0	0	88	6	16
2017	Student	69	31	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	45	38	6	8	4	0	82	12	504
2014	Term	46	38	8	0	8	0	84	8	13
2014	Casual	44	36	5	10	0	5	84	10	18
2014	Student	35	53	6	6	0	0	89	6	14

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	41	11	10	3	0	0	76	13	456
2020	Term	35	38	23	4	0	0	0	73	4	21
2019	Indeterminate (permanent)	28	38	16	11	5	1	0	67	17	429
2019	Term	19	55	18	8	0	0	0	74	8	29
2019	Casual	27	64	0	8	0	0	0	92	8	10
2019	Student	45	38	7	10	0	0	0	83	10	29
2018	Indeterminate (permanent)	31	43	9	12	4	0	1	75	16	401
2018	Term	39	30	9	13	8	0	0	70	21	23
2018	Casual	46	34	0	7	3	0	8	88	12	26
2018	Student	18	41	29	6	6	0	0	59	12	17
2017	Indeterminate (permanent)	34	37	15	9	6	0	0	71	15	347
2017	Term	21	44	28	0	8	0	0	65	8	13
2017	Casual	42	25	7	20	0	0	6	72	21	15
2017	Student	15	62	8	8	0	0	8	83	8	13
2014	Indeterminate (permanent)	31	41	13	11	4	0	0	72	15	504
2014	Term	30	63	0	8	0	0	0	92	8	13
2014	Casual	52	11	16	11	6	0	5	67	17	18
2014	Student	24	52	6	18	0	0	0	76	18	14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	37	11	7	3	0	79	10	454
2020	Term	44	38	14	5	0	0	82	5	21
2019	Indeterminate (permanent)	46	33	13	5	3	0	79	8	428
2019	Term	54	33	7	3	3	0	87	6	29
2019	Casual	55	36	0	8	0	0	92	8	10
2019	Student	55	38	3	3	0	0	93	3	29
2017	Indeterminate (permanent)	46	36	8	6	3	0	83	9	347
2017	Term	57	28	7	0	8	0	85	8	13
2017	Casual	68	19	0	12	0	0	88	12	16
2017	Student	62	38	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	49	39	7	3	1	1	89	5	504
2014	Term	61	15	24	0	0	0	76	0	13
2014	Casual	57	26	11	6	0	0	84	6	18
2014	Student	59	41	0	0	0	0	100	0	14

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	29	9	8	4	0	80	11	456
2020	Term	50	40	10	0	0	0	90	0	20
2019	Indeterminate (permanent)	49	32	8	6	4	0	81	10	428
2019	Term	60	17	9	10	4	0	77	14	28
2019	Casual	74	26	0	0	0	0	100	0	10
2019	Student	55	34	7	0	0	3	93	0	29
2018	Indeterminate (permanent)	48	34	9	4	5	0	82	9	400
2018	Term	61	16	8	10	5	0	77	15	23
2018	Casual	57	34	9	0	0	0	91	0	26
2018	Student	59	24	18	0	0	0	82	0	17
2017	Indeterminate (permanent)	47	33	8	7	5	0	80	12	345
2017	Term	65	7	22	6	0	0	72	6	13
2017	Casual	57	18	0	6	0	19	92	8	16
2017	Student	92	8	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	45	33	8	7	6	1	79	13	504
2014	Term	46	31	16	8	0	0	77	8	13
2014	Casual	63	16	16	6	0	0	78	6	18
2014	Student	66	23	11	0	0	0	89	0	14

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	35	10	7	6	77	13	456
2020	Term	63	19	14	4	0	82	4	21
2019	Indeterminate (permanent)	35	36	12	10	6	72	16	430
2019	Term	48	20	21	11	0	68	11	29
2019	Casual	40	32	10	19	0	71	19	10
2019	Student	34	31	14	21	0	66	21	29
2018	Indeterminate (permanent)	36	39	11	8	6	75	14	399
2018	Term	45	31	16	9	0	75	9	23
2018	Casual	52	27	13	4	4	79	8	25
2018	Student	18	47	18	12	6	65	18	17
2017	Indeterminate (permanent)	37	41	11	7	4	78	11	348
2017	Term	36	56	7	0	0	93	0	13
2017	Casual	50	20	12	18	0	70	18	16
2017	Student	46	31	23	0	0	77	0	13
2014	Indeterminate (permanent)	37	40	11	8	4	77	12	503
2014	Term	39	45	8	0	8	84	8	13
2014	Casual	73	22	5	0	0	95	0	18
2014	Student	17	66	11	6	0	83	6	14

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	32	10	9	6	0	0	75	15	455
2020	Term	46	36	14	4	0	0	0	82	4	21
2019	Indeterminate (permanent)	31	38	15	7	9	0	0	69	16	428
2019	Term	45	38	6	11	0	0	0	82	11	29
2019	Casual	54	18	28	0	0	0	0	72	0	10
2019	Student	66	28	7	0	0	0	0	93	0	29
2018	Indeterminate (permanent)	36	35	13	10	6	0	1	71	16	398
2018	Term	49	16	16	13	6	0	0	65	19	23
2018	Casual	57	22	21	0	0	0	0	79	0	26
2018	Student	12	65	18	6	0	0	0	76	6	17
2017	Indeterminate (permanent)	33	36	13	11	6	0	0	69	18	348
2017	Term	41	29	22	8	0	0	0	70	8	13
2017	Casual	52	18	24	6	0	0	0	70	6	16
2017	Student	69	31	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	31	37	12	10	10	1	0	68	20	504
2014	Term	40	38	7	7	8	0	0	78	15	13
2014	Casual	73	16	11	0	0	0	0	89	0	18
2014	Student	41	54	0	6	0	0	0	94	6	14

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	38	10	12	5	0	73	17	454
2020	Term	30	38	14	14	4	0	68	18	21
2019	Indeterminate (permanent)	23	38	14	15	9	1	62	24	425
2019	Term	34	44	13	8	0	0	79	8	29
2019	Casual	36	36	18	0	9	0	73	9	10
2019	Student	34	31	14	17	3	0	66	21	29
2018	Indeterminate (permanent)	27	40	14	12	8	0	67	20	400
2018	Term	41	39	4	12	4	0	80	16	23
2018	Casual	38	34	17	7	4	0	72	11	26
2018	Student	24	18	35	18	6	0	41	24	17
2017	Indeterminate (permanent)	29	39	12	14	6	0	68	20	348
2017	Term	33	30	7	30	0	0	63	30	13
2017	Casual	31	39	6	24	0	0	70	24	16
2017	Student	38	38	15	8	0	0	77	8	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	33	9	4	3	1	0	84	7	455
2020	Term	49	37	14	0	0	0	0	86	0	21
2019	Indeterminate (permanent)	39	35	14	7	5	1	0	74	12	425
2019	Term	39	47	14	0	0	0	0	86	0	29
2019	Casual	36	54	9	0	0	0	0	91	0	10
2019	Student	45	38	7	7	3	0	0	83	10	29
2018	Indeterminate (permanent)	44	44	6	4	2	0	0	88	6	399
2018	Term	53	33	0	13	0	0	0	87	13	23
2018	Casual	58	31	4	4	0	3	0	92	4	26
2018	Student	24	53	18	6	0	0	0	76	6	17
2017	Indeterminate (permanent)	43	38	9	7	3	1	0	81	10	348
2017	Term	41	43	16	0	0	0	0	84	0	13
2017	Casual	52	23	18	6	0	0	0	75	6	16
2017	Student	31	54	8	8	0	0	0	85	8	13
2014	Indeterminate (permanent)	47	37	7	4	4	1	0	84	9	504
2014	Term	38	22	16	8	16	0	0	60	24	13
2014	Casual	64	10	20	0	0	0	5	79	0	18
2014	Student	30	59	11	0	0	0	0	89	0	14

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	28	11	9	7	0	73	16	455
2020	Term	49	37	10	5	0	0	86	5	20
2019	Indeterminate (permanent)	33	32	15	11	9	0	64	20	426
2019	Term	45	29	10	17	0	0	73	17	29
2019	Casual	54	18	28	0	0	0	72	0	10
2019	Student	41	45	10	3	0	0	86	3	29
2018	Indeterminate (permanent)	37	34	14	10	6	0	71	15	400
2018	Term	49	17	19	9	6	0	66	15	23
2018	Casual	53	23	16	7	0	0	76	7	26
2018	Student	18	65	6	12	0	0	82	12	17
2017	Indeterminate (permanent)	33	36	12	11	8	0	70	18	347
2017	Term	44	24	24	0	8	0	68	8	12
2017	Casual	52	6	24	6	0	12	66	7	16
2017	Student	46	46	0	8	0	0	92	8	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	30	10	4	2	83	7	453
2020	Term	49	38	14	0	0	86	0	21
2019	Indeterminate (permanent)	46	35	13	4	2	80	7	425
2019	Term	62	21	13	4	0	82	4	29
2019	Casual	53	10	18	19	0	63	19	10
2019	Student	45	31	14	10	0	76	10	29
2018	Indeterminate (permanent)	50	32	11	4	3	82	7	396
2018	Term	48	27	21	0	5	75	5	23
2018	Casual	54	29	13	4	0	83	4	25
2018	Student	35	29	24	12	0	65	12	17
2017	Indeterminate (permanent)	53	36	8	3	0	89	3	348
2017	Term	50	50	0	0	0	100	0	13
2017	Casual	58	18	18	6	0	76	6	16
2017	Student	38	54	8	0	0	92	0	13
2014	Indeterminate (permanent)	66	24	8	2	1	89	3	504
2014	Term	44	40	8	0	8	84	8	13
2014	Casual	89	11	0	0	0	100	0	18
2014	Student	41	41	18	0	0	82	0	14

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	34	10	9	7	0	74	15	454
2020	Term	52	44	4	0	0	0	96	0	21
2019	Indeterminate (permanent)	31	38	14	10	7	0	69	17	426
2019	Term	45	38	4	3	9	0	83	12	29
2019	Casual	62	10	18	9	0	0	72	9	10
2019	Student	41	41	14	3	0	0	83	3	29
2018	Indeterminate (permanent)	32	39	14	10	5	0	71	15	399
2018	Term	37	20	20	23	0	0	57	23	23
2018	Casual	51	31	3	15	0	0	81	15	26
2018	Student	24	47	18	12	0	0	71	12	17
2017	Indeterminate (permanent)	35	38	11	10	5	0	74	16	347
2017	Term	51	28	6	15	0	0	79	15	13
2017	Casual	51	12	25	6	0	6	67	7	16
2017	Student	46	46	8	0	0	0	92	0	13
2014	Indeterminate (permanent)	29	42	12	10	7	0	71	17	504
2014	Term	8	46	31	8	8	0	53	16	13
2014	Casual	58	21	16	5	0	0	79	5	18
2014	Student	22	42	17	0	6	13	74	6	14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	34	8	4	6	0	82	10	454
2020	Term	63	27	5	4	0	0	91	4	21
2019	Indeterminate (permanent)	39	34	14	7	5	0	73	12	427
2019	Term	68	24	0	8	0	0	92	8	29
2019	Casual	40	22	29	9	0	0	61	9	10
2019	Student	45	34	17	3	0	0	79	3	29
2018	Indeterminate (permanent)	39	37	11	7	6	0	76	13	397
2018	Term	58	23	4	4	10	0	81	14	23
2018	Casual	58	23	7	12	0	0	81	12	26
2018	Student	35	41	12	12	0	0	76	12	17
2017	Indeterminate (permanent)	42	31	13	8	6	0	74	13	348
2017	Term	42	28	15	7	8	0	70	15	13
2017	Casual	58	17	12	6	0	6	80	7	16
2017	Student	62	38	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	35	35	16	9	4	0	70	14	504
2014	Term	30	40	15	7	8	0	70	15	13
2014	Casual	57	22	21	0	0	0	79	0	18
2014	Student	46	30	24	0	0	0	76	0	14

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	35	13	8	5	0	0	74	13	452
2020	Term	49	42	9	0	0	0	0	91	0	21
2019	Indeterminate (permanent)	33	36	14	10	6	0	0	69	17	422
2019	Term	37	53	10	0	0	0	0	90	0	29
2019	Casual	44	38	18	0	0	0	0	82	0	10
2019	Student	41	41	11	0	0	7	0	88	0	27
2018	Indeterminate (permanent)	34	38	12	11	5	0	0	72	16	396
2018	Term	49	25	8	14	5	0	0	74	18	23
2018	Casual	61	24	11	0	0	0	3	88	0	26
2018	Student	18	41	35	6	0	0	0	59	6	17
2017	Indeterminate (permanent)	37	36	11	10	5	0	0	73	16	348
2017	Term	42	14	29	15	0	0	0	56	15	13
2017	Casual	44	13	36	6	0	0	0	58	6	16
2017	Student	69	15	15	0	0	0	0	85	0	13
2014	Indeterminate (permanent)	34	38	13	9	6	0	0	71	16	504
2014	Term	31	31	30	0	8	0	0	62	8	13
2014	Casual	48	46	0	6	0	0	0	94	6	18
2014	Student	28	30	30	0	0	13	0	66	0	14

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	33	12	5	4	79	10	455
2020	Term	59	27	14	0	0	86	0	21
2019	Indeterminate (permanent)	38	38	13	7	4	76	11	431
2018	Indeterminate (permanent)	38	40	11	7	4	78	10	401
2018	Term	49	20	16	15	0	70	15	23
2018	Casual	60	23	17	0	0	83	0	26
2018	Student	24	53	12	12	0	76	12	17
2017	Indeterminate (permanent)	42	39	12	6	1	81	7	347
2017	Term	43	43	14	0	0	86	0	13
2017	Casual	46	24	24	0	6	70	6	16
2017	Student	38	54	8	0	0	92	0	13
2014	Indeterminate (permanent)	41	40	11	5	3	81	8	504
2014	Term	61	23	8	0	8	84	8	13
2014	Casual	58	37	5	0	0	95	0	18
2014	Student	48	46	6	0	0	94	0	14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	36	21	7	5	0	67	12	455
2020	Term	49	33	14	5	0	0	82	5	21
2019	Indeterminate (permanent)	37	33	17	8	6	0	70	14	426
2018	Indeterminate (permanent)	36	32	19	9	5	0	68	14	401
2018	Term	71	25	4	0	0	0	96	0	23
2018	Casual	57	31	12	0	0	0	88	0	26
2018	Student	71	24	0	6	0	0	94	6	17
2017	Indeterminate (permanent)	32	40	18	6	4	0	72	10	347
2017	Term	26	68	0	6	0	0	94	6	13
2017	Casual	80	6	6	0	0	7	93	0	16
2017	Student	85	15	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	35	38	17	9	2	0	73	11	504
2014	Term	77	16	0	7	0	0	93	7	13
2014	Casual	61	34	0	0	0	5	100	0	17
2014	Student	48	46	6	0	0	0	94	0	14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	28	36	16	6	1	0	22	41	456
2020	Term	0	27	43	10	10	5	5	22	30	21
2019	Indeterminate (permanent)	20	33	32	9	6	0	1	15	53	431
2019	Term	12	28	41	13	6	0	0	20	40	29
2019	Casual	9	0	49	42	0	0	0	42	9	10
2019	Student	3	10	24	21	34	7	0	59	15	29
2018	Indeterminate (permanent)	17	30	34	13	4	0	1	17	48	400
2018	Term	13	34	17	27	6	3	0	34	48	23
2018	Casual	0	23	53	15	9	0	0	24	23	26
2018	Student	6	24	35	12	12	12	0	27	33	17
2017	Indeterminate (permanent)	19	34	29	13	3	1	2	17	54	347
2017	Term	14	7	57	22	0	0	0	22	21	13
2017	Casual	0	19	42	13	13	0	12	30	22	16
2017	Student	0	8	54	8	31	0	0	38	8	13
2014	Indeterminate (permanent)	15	34	31	12	6	1	1	18	50	504
2014	Term	8	16	54	7	0	7	8	8	28	13
2014	Casual	0	20	22	27	26	0	5	56	21	18
2014	Student	6	48	22	24	0	0	0	24	54	14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	18	31	26	10	2	0	38	30	456
2020	Term	14	4	15	34	24	5	5	64	20	21
2019	Indeterminate (permanent)	32	24	26	10	6	1	1	17	57	426
2019	Term	13	25	36	19	3	3	0	23	39	29
2019	Casual	29	0	26	35	10	0	0	45	29	10
2019	Student	3	10	21	21	31	14	0	60	16	29
2018	Indeterminate (permanent)	20	31	30	11	6	2	1	18	52	399
2018	Term	13	35	12	32	9	0	0	41	48	23
2018	Casual	3	16	19	30	24	3	4	58	21	26
2018	Student	12	18	24	18	18	12	0	40	33	17
2017	Indeterminate (permanent)	26	26	28	11	5	1	1	17	54	348
2017	Term	22	33	30	8	7	0	0	15	55	13
2017	Casual	0	13	27	27	14	7	13	51	16	15
2017	Student	8	8	31	31	23	0	0	54	15	13
2014	Indeterminate (permanent)	18	25	31	14	7	2	3	22	45	503
2014	Term	7	24	38	0	16	15	0	19	36	13
2014	Casual	6	11	35	17	26	5	0	45	18	18
2014	Student	0	17	37	35	6	6	0	43	18	14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	24	29	21	9	1	2	30	40	454
2020	Term	4	19	19	29	10	13	5	47	29	21
2019	Indeterminate (permanent)	29	24	24	13	7	1	1	21	55	429
2018	Indeterminate (permanent)	27	31	25	10	4	1	2	14	60	400
2018	Term	12	52	23	8	4	0	0	13	65	23
2018	Casual	7	20	35	15	16	4	4	34	29	26
2018	Student	29	12	47	6	0	6	0	6	44	17
2017	Indeterminate (permanent)	27	27	27	11	4	1	2	16	56	348
2017	Term	26	38	29	8	0	0	0	8	64	13
2017	Casual	7	40	0	26	15	0	13	47	53	15
2017	Student	8	15	38	31	0	8	0	33	25	13
2014	Indeterminate (permanent)	31	29	22	10	3	1	2	14	63	503
2014	Term	39	15	24	15	0	7	0	16	58	13
2014	Casual	17	26	16	26	11	5	0	39	45	18
2014	Student	18	28	30	18	6	0	0	24	47	14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	21	33	24	10	1	1	35	31	455
2020	Term	0	9	23	43	20	4	0	67	9	21
2019	Indeterminate (permanent)	15	20	32	23	9	0	1	33	36	429
2019	Term	3	10	31	35	21	0	0	56	12	29
2019	Casual	0	0	40	32	28	0	0	60	0	10
2019	Student	0	0	10	31	55	3	0	89	0	29
2018	Indeterminate (permanent)	12	22	32	25	8	0	1	33	35	400
2018	Term	0	16	24	30	21	5	4	56	17	23
2018	Casual	0	8	27	40	24	0	0	65	8	26
2018	Student	0	0	24	53	18	6	0	75	0	17
2017	Indeterminate (permanent)	15	23	32	22	7	1	1	29	38	348
2017	Term	6	7	42	29	17	0	0	45	13	13
2017	Casual	0	14	19	31	22	0	13	61	17	15
2017	Student	0	8	8	46	38	0	0	85	8	13
2014	Indeterminate (permanent)	13	18	39	20	8	1	1	29	31	503
2014	Term	9	8	38	30	0	0	15	35	20	13
2014	Casual	0	0	23	29	33	15	0	73	0	17
2014	Student	0	6	28	48	18	0	0	66	6	14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	24	28	17	11	2	2	29	42	456
2020	Term	9	27	11	20	19	9	4	45	42	21
2019	Indeterminate (permanent)	24	24	24	17	8	1	2	26	50	430
2019	Term	11	12	27	31	16	0	3	49	23	29
2019	Casual	0	13	17	59	10	0	0	69	13	10
2019	Student	0	4	18	21	50	4	4	77	4	28
2018	Indeterminate (permanent)	17	29	27	17	8	1	1	25	47	398
2018	Term	9	20	21	18	24	0	8	46	32	23
2018	Casual	0	8	27	38	16	7	4	61	9	26
2018	Student	6	18	6	47	12	12	0	67	27	17
2017	Indeterminate (permanent)	24	26	26	12	7	2	3	20	53	346
2017	Term	0	20	58	15	7	0	0	22	20	13
2017	Casual	6	7	39	19	15	0	14	40	14	15
2017	Student	0	0	23	38	23	0	15	73	0	13
2014	Indeterminate (permanent)	24	28	26	14	5	1	2	20	54	504
2014	Term	15	16	23	15	15	0	16	35	37	13
2014	Casual	12	0	23	33	22	6	5	61	13	17
2014	Student	6	17	24	37	11	6	0	51	24	14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	17	30	24	9	4	2	35	33	454
2020	Term	5	19	15	24	24	5	9	55	28	21
2019	Indeterminate (permanent)	26	25	21	15	10	2	1	26	52	428
2019	Term	12	18	31	7	21	9	3	31	34	29
2019	Casual	10	23	9	9	26	22	0	46	42	10
2019	Student	7	0	7	31	38	14	3	83	8	29
2018	Indeterminate (permanent)	19	28	27	15	7	2	1	23	50	400
2018	Term	20	20	24	5	19	8	4	27	45	23
2018	Casual	5	12	23	33	12	11	3	53	20	26
2018	Student	12	6	0	29	29	18	6	77	23	17
2017	Indeterminate (permanent)	25	29	22	15	5	2	2	20	57	348
2017	Term	33	7	37	15	7	0	0	22	40	13
2017	Casual	0	13	33	14	14	20	6	38	17	15
2017	Student	8	8	46	8	23	8	0	33	17	13
2014	Indeterminate (permanent)	15	21	26	23	8	3	4	34	39	504
2014	Term	8	31	23	9	15	8	8	28	46	13
2014	Casual	28	0	17	32	17	6	0	52	30	17
2014	Student	11	6	35	24	6	6	13	36	21	14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	17	23	31	19	9	1	1	28	41	456
2020	Term	4	27	34	15	19	0	0	34	32	21
2019	Indeterminate (permanent)	23	25	27	14	8	2	1	22	50	430
2019	Term	16	11	40	12	18	3	0	31	28	29
2019	Casual	32	10	8	32	10	8	0	45	46	10
2019	Student	3	7	14	28	38	10	0	73	12	29
2018	Indeterminate (permanent)	19	31	30	13	4	2	1	18	52	401
2018	Term	20	26	36	13	4	0	0	18	46	23
2018	Casual	4	14	17	45	13	8	0	62	19	25
2018	Student	18	6	53	12	0	12	0	13	27	17
2017	Indeterminate (permanent)	24	23	31	12	6	2	2	19	49	346
2017	Term	21	34	23	22	0	0	0	22	56	13
2017	Casual	0	13	40	19	15	6	6	39	15	15
2017	Student	0	8	38	23	23	8	0	50	8	13
2014	Indeterminate (permanent)	22	28	31	10	4	2	2	15	53	503
2014	Term	8	46	15	7	16	0	8	25	59	13
2014	Casual	6	6	41	21	16	5	5	41	13	18
2014	Student	6	23	18	11	24	18	0	43	35	14

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	15	36	31	11	1	1	42	22	457
2020	Term	4	18	29	24	20	0	4	46	24	21
2019	Indeterminate (permanent)	8	20	28	28	14	0	0	43	29	430
2019	Term	25	31	12	16	16	0	0	31	57	29
2019	Casual	19	8	10	26	37	0	0	63	27	10
2019	Student	3	10	10	34	38	3	0	75	14	29

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	30	14	9	5	5	1	70	15	457
2020	Term	34	47	4	0	0	5	10	95	0	21
2019	Indeterminate (permanent)	32	31	19	8	6	3	2	66	15	430
2019	Term	40	42	10	8	0	0	0	82	8	29
2019	Casual	43	21	18	0	0	0	18	78	0	10
2019	Student	55	14	10	3	0	10	7	83	4	29
2018	Indeterminate (permanent)	27	32	17	7	7	4	5	65	16	399
2018	Term	26	43	7	0	11	14	0	80	12	23
2018	Casual	35	35	20	0	0	11	0	78	0	26
2018	Student	24	35	18	6	12	0	6	63	19	17
2017	Indeterminate (permanent)	32	31	13	12	6	3	3	67	20	348
2017	Term	26	45	21	0	8	0	0	71	8	13
2017	Casual	70	6	12	0	0	0	12	86	0	16
2017	Student	77	23	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	35	28	13	10	8	3	3	67	18	504
2014	Term	31	22	15	0	0	16	16	78	0	13
2014	Casual	49	21	15	0	0	0	15	82	0	18
2014	Student	52	17	0	0	0	6	25	100	0	14

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	25	7	7	4	0	0	82	11	457
2020	Term	57	34	9	0	0	0	0	91	0	21
2019	Indeterminate (permanent)	50	30	8	7	5	0	0	79	13	429
2019	Term	53	27	11	9	0	0	0	80	9	29
2019	Casual	46	35	9	0	0	10	0	90	0	10
2019	Student	83	17	0	0	0	0	0	100	0	29
2018	Indeterminate (permanent)	48	34	7	6	5	1	0	82	11	397
2018	Term	44	16	11	13	11	6	0	64	25	23
2018	Casual	56	21	12	8	3	0	0	76	11	26
2018	Student	29	29	35	6	0	0	0	59	6	17
2017	Indeterminate (permanent)	52	26	8	10	4	0	0	78	14	348
2017	Term	62	14	7	0	8	0	9	84	9	13
2017	Casual	49	31	6	0	0	0	13	93	0	16
2017	Student	85	15	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	50	28	8	6	7	0	0	78	13	503
2014	Term	47	45	8	0	0	0	0	92	0	13
2014	Casual	74	16	6	0	0	5	0	94	0	18
2014	Student	70	30	0	0	0	0	0	100	0	14

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	59	29	5	3	3	89	5	455
2020	Term	77	19	4	0	0	96	0	21
2019	Indeterminate (permanent)	52	34	8	4	2	85	7	430
2019	Term	58	28	9	5	0	86	5	28
2019	Casual	69	22	9	0	0	91	0	10
2019	Student	83	14	0	3	0	97	3	29
2018	Indeterminate (permanent)	51	35	6	5	3	86	8	399
2018	Term	56	27	0	5	11	84	16	23
2018	Casual	63	25	0	7	4	89	11	26
2018	Student	35	47	18	0	0	82	0	17
2017	Indeterminate (permanent)	50	35	7	4	4	86	7	348
2017	Term	62	30	7	0	0	93	0	13
2017	Casual	62	26	6	0	6	88	6	16
2017	Student	77	23	0	0	0	100	0	13
2014	Indeterminate (permanent)	49	36	7	5	3	85	8	502
2014	Term	61	23	8	0	8	84	8	13
2014	Casual	73	10	11	5	0	84	5	18
2014	Student	83	17	0	0	0	100	0	14

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	35	6	4	3	0	0	87	7	456
2020	Term	66	34	0	0	0	0	0	100	0	21
2019	Indeterminate (permanent)	46	36	11	3	3	0	0	83	6	428
2019	Term	60	25	7	4	0	3	0	88	5	29
2019	Casual	51	30	0	9	0	0	10	90	10	10
2019	Student	72	24	3	0	0	0	0	97	0	29
2018	Indeterminate (permanent)	45	36	11	4	3	2	0	83	6	400
2018	Term	60	19	5	4	11	0	0	80	16	23
2018	Casual	64	24	8	4	0	0	0	88	4	26
2018	Student	41	35	24	0	0	0	0	76	0	17

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	24	7	2	4	5	1	87	6	456
2020	Term	67	15	4	4	0	5	5	90	5	21

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	64	23	7	2	3	1	1	89	4	457
2020	Term	64	25	11	0	0	0	0	89	0	20
2019	Indeterminate (permanent)	55	25	12	3	2	1	1	82	6	427
2019	Term	68	19	8	4	0	0	0	88	4	29
2019	Casual	51	23	18	8	0	0	0	73	8	10
2019	Student	55	17	14	3	0	0	10	81	4	29

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	26	8	5	4	0	0	82	9	456
2020	Term	46	16	24	4	0	5	4	68	5	21
2019	Indeterminate (permanent)	42	30	15	7	5	0	1	73	12	430
2019	Term	51	16	18	3	4	3	4	72	9	29
2019	Casual	51	41	8	0	0	0	0	92	0	10
2019	Student	52	38	7	3	0	0	0	90	3	29
2018	Indeterminate (permanent)	44	32	9	9	5	1	1	77	14	398
2018	Term	35	41	4	14	0	7	0	81	15	20
2018	Casual	58	26	9	3	4	0	0	84	7	26
2018	Student	29	47	18	6	0	0	0	76	6	17
2017	Indeterminate (permanent)	42	30	13	8	5	1	1	73	13	348
2017	Term	63	21	16	0	0	0	0	84	0	13
2017	Casual	57	13	12	6	0	0	11	79	7	16
2017	Student	62	38	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	42	36	8	6	6	1	1	79	12	503
2014	Term	16	38	15	0	15	0	16	64	18	13
2014	Casual	57	32	10	0	0	0	0	90	0	18
2014	Student	58	24	13	6	0	0	0	82	6	14

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	23	9	4	5	1	1	81	9	454
2020	Term	52	21	9	14	0	5	0	76	14	21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	28	8	5	3	0	0	84	8	457
2020	Term	67	15	14	0	4	0	0	82	4	21
2019	Indeterminate (permanent)	46	29	12	6	5	1	1	77	11	426
2018	Indeterminate (permanent)	48	30	12	7	3	0	0	78	10	395
2018	Term	61	18	9	12	0	0	0	80	12	20
2018	Casual	66	16	11	4	4	0	0	81	8	26
2018	Student	35	41	18	6	0	0	0	76	6	17
2017	Indeterminate (permanent)	46	31	10	9	3	1	1	78	13	347
2017	Term	56	44	0	0	0	0	0	100	0	13
2017	Casual	43	27	18	6	0	6	0	75	6	16
2017	Student	62	38	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	48	30	9	7	6	1	0	79	13	504
2014	Term	32	52	16	0	0	0	0	84	0	13
2014	Casual	62	22	16	0	0	0	0	84	0	18
2014	Student	39	42	18	0	0	0	0	82	0	14

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	49	51	457
2020	Term	41	59	21

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	64	18	5	3	2	4	5	89	5	457
2020	Term	61	30	4	0	0	0	4	95	0	21

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	60	24	8	4	4	0	0	84	8	457
2020	Term	71	20	9	0	0	0	0	91	0	21
2019	Indeterminate (permanent)	51	26	10	6	6	0	0	77	12	431
2018	Indeterminate (permanent)	50	27	10	6	6	1	0	78	12	398
2018	Term	44	24	14	0	18	0	0	68	18	19
2018	Casual	76	15	4	0	4	0	0	92	4	25
2018	Student	47	24	24	6	0	0	0	71	6	17
2017	Indeterminate (permanent)	53	24	10	7	3	1	1	79	11	346
2017	Term	50	43	0	7	0	0	0	93	7	13
2017	Casual	64	18	12	6	0	0	0	82	6	16
2017	Student	77	23	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	53	29	8	4	5	1	0	83	9	504
2014	Term	54	30	8	0	0	0	8	91	0	13
2014	Casual	73	27	0	0	0	0	0	100	0	18
2014	Student	58	18	18	6	0	0	0	76	6	14

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	34	14	9	6	4	0	70	16	457
2020	Term	57	20	9	5	0	5	4	85	5	21
2019	Indeterminate (permanent)	21	30	17	16	13	3	0	52	30	424
2019	Term	53	21	15	4	3	3	0	76	8	29
2019	Casual	62	28	0	0	0	10	0	100	0	10
2019	Student	62	14	0	7	0	17	0	92	8	29
2018	Indeterminate (permanent)	23	36	22	9	5	5	0	62	15	400
2018	Term	49	29	3	4	6	8	0	86	11	23
2018	Casual	52	25	4	7	0	12	0	87	8	26
2018	Student	24	47	6	12	0	12	0	80	13	17
2017	Indeterminate (permanent)	25	37	15	11	7	4	0	65	19	348
2017	Term	31	61	0	8	0	0	0	92	8	13
2017	Casual	39	26	12	0	0	23	0	84	0	16
2017	Student	54	31	8	0	0	8	0	92	0	13
2014	Indeterminate (permanent)	28	34	18	9	6	5	0	66	15	504
2014	Term	31	38	8	0	8	15	0	81	10	13
2014	Casual	38	27	11	0	0	25	0	86	0	18
2014	Student	58	24	6	0	0	13	0	93	0	14

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	32	13	13	9	1	0	65	22	456
2020	Term	52	34	0	10	4	0	0	86	14	21
2019	Indeterminate (permanent)	17	29	18	17	17	1	0	46	35	425
2019	Term	51	11	19	8	11	0	0	62	19	29
2019	Casual	54	26	10	0	10	0	0	80	10	10
2019	Student	62	21	7	0	3	7	0	89	4	29
2018	Indeterminate (permanent)	20	36	20	15	7	2	0	57	23	399
2018	Term	40	26	20	8	6	0	0	66	14	23
2018	Casual	37	38	13	4	0	8	0	82	4	24
2018	Student	18	47	24	6	0	6	0	69	6	17
2017	Indeterminate (permanent)	21	34	17	17	10	2	0	55	28	348
2017	Term	11	65	16	0	8	0	0	76	8	13
2017	Casual	25	33	12	6	0	18	6	76	8	16
2017	Student	46	31	8	0	8	0	8	83	8	13
2014	Indeterminate (permanent)	26	34	18	13	8	2	0	61	21	504
2014	Term	31	30	15	8	8	8	0	67	17	13
2014	Casual	32	32	14	6	6	10	0	72	13	18
2014	Student	22	48	11	13	0	6	0	74	13	14

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	32	17	11	11	2	60	22	456
2020	Term	28	43	10	5	9	5	75	15	21
2019	Indeterminate (permanent)	14	25	20	21	17	2	40	39	421
2019	Term	28	20	27	17	5	4	49	22	28
2019	Casual	23	30	19	19	0	8	58	21	10
2019	Student	45	28	14	0	3	10	81	4	29
2018	Indeterminate (permanent)	16	31	24	17	9	3	48	27	398
2018	Term	27	22	21	26	4	0	49	30	23
2018	Casual	41	25	8	7	0	20	82	9	25
2018	Student	18	29	41	0	6	6	50	6	17
2017	Indeterminate (permanent)	14	25	25	19	13	4	41	33	348
2017	Term	11	22	28	38	0	0	34	38	13
2017	Casual	18	19	20	18	0	25	50	24	16
2017	Student	46	23	8	8	15	0	69	23	13
2014	Indeterminate (permanent)	17	32	22	17	9	4	50	27	504
2014	Term	9	38	31	0	16	7	50	17	13
2014	Casual	27	32	14	6	6	15	70	13	18
2014	Student	17	35	11	6	13	18	64	22	14

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	37	13	15	10	1	0	61	26	456
2020	Term	50	20	20	5	0	5	0	74	5	20
2019	Indeterminate (permanent)	13	23	21	23	17	1	0	37	41	424
2019	Term	37	21	15	13	11	3	0	59	25	29
2019	Casual	23	47	19	0	10	0	0	71	10	10
2019	Student	52	21	10	7	3	7	0	78	11	29
2018	Indeterminate (permanent)	16	32	22	17	9	3	0	50	28	398
2018	Term	28	23	17	28	4	0	0	51	32	22
2018	Casual	38	18	14	15	4	11	0	64	21	26
2018	Student	18	41	29	12	0	0	0	59	12	17
2017	Indeterminate (permanent)	16	34	20	16	11	4	0	51	28	347
2017	Term	11	42	15	22	0	9	0	59	24	13
2017	Casual	25	20	20	6	6	24	0	58	15	16
2017	Student	31	38	15	0	15	0	0	69	15	13
2014	Indeterminate (permanent)	19	33	17	19	11	2	0	53	31	504
2014	Term	24	37	16	0	8	15	0	72	10	13
2014	Casual	37	31	5	11	6	5	5	76	18	18
2014	Student	28	30	24	18	0	0	0	58	18	14

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	27	15	7	2	0	75	10	457
2020	Term	80	5	10	5	0	0	85	5	21
2019	Indeterminate (permanent)	37	25	21	11	5	1	62	16	430
2019	Term	51	17	17	7	0	7	74	8	29
2019	Casual	83	17	0	0	0	0	100	0	10
2019	Student	62	24	7	3	0	3	89	4	29

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	42	14	12	5	0	69	17	456
2020	Term	32	45	9	9	4	0	77	14	21
2019	Indeterminate (permanent)	16	38	19	16	10	0	54	26	426
2019	Term	32	43	18	3	3	0	76	6	29
2019	Casual	36	35	19	0	10	0	71	10	10
2019	Student	41	38	7	10	3	0	79	14	29
2018	Indeterminate (permanent)	20	43	17	16	4	1	63	20	401
2018	Term	22	53	9	16	0	0	75	16	23
2018	Casual	55	26	20	0	0	0	80	0	26
2018	Student	35	29	18	12	0	6	69	13	17
2017	Indeterminate (permanent)	23	41	18	10	8	1	64	17	347
2017	Term	18	60	8	14	0	0	78	14	13
2017	Casual	25	43	20	0	0	12	78	0	16
2017	Student	46	38	0	8	8	0	85	15	13
2014	Indeterminate (permanent)	30	45	13	8	3	1	76	11	503
2014	Term	24	45	15	8	8	0	69	16	13
2014	Casual	43	21	26	0	0	11	71	0	18
2014	Student	41	48	6	6	0	0	89	6	14

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	34	22	15	10	2	51	26	453
2020	Term	34	25	18	14	4	5	62	19	21
2019	Indeterminate (permanent)	8	22	21	26	22	2	30	49	425
2019	Term	16	20	38	18	8	0	36	26	29
2019	Casual	26	25	19	0	19	10	57	22	10
2019	Student	28	38	14	10	3	7	70	15	29

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	34	9	5	5	2	0	80	10	456
2020	Term	51	34	10	5	0	0	0	85	5	21
2019	Indeterminate (permanent)	34	34	16	9	5	2	1	70	14	428
2019	Term	37	25	19	7	0	12	0	71	8	29
2019	Casual	44	18	10	9	0	18	0	76	12	10
2019	Student	52	31	0	7	7	3	0	86	14	29
2018	Indeterminate (permanent)	35	36	14	8	3	4	0	74	11	400
2018	Term	49	16	17	9	0	4	4	71	10	23
2018	Casual	52	22	17	4	5	0	0	74	9	26
2018	Student	12	35	18	24	0	12	0	53	27	17
2017	Indeterminate (permanent)	38	40	8	7	5	2	1	79	13	347
2017	Term	40	15	22	15	0	7	0	60	16	13
2017	Casual	52	24	6	6	0	6	6	87	6	16
2017	Student	46	31	15	0	0	8	0	83	0	13
2014	Indeterminate (permanent)	48	34	7	6	2	2	1	85	8	503
2014	Term	31	15	30	8	8	0	8	50	17	13
2014	Casual	43	31	11	5	0	5	5	82	6	18
2014	Student	28	41	13	18	0	0	0	69	18	14

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	35	16	6	4	1	74	10	456
2020	Term	55	30	15	0	0	0	85	0	21
2019	Indeterminate (permanent)	24	32	24	12	7	2	56	19	429
2019	Term	37	33	14	7	0	8	77	8	29
2019	Casual	44	38	18	0	0	0	82	0	10
2019	Student	48	31	21	0	0	0	79	0	29
2018	Indeterminate (permanent)	26	43	17	8	4	3	71	12	401
2018	Term	45	30	18	7	0	0	75	7	23
2018	Casual	49	38	13	0	0	0	87	0	26
2018	Student	38	25	31	6	0	0	63	6	16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	20	27	15	14	11	10	3	54	29	455
2020	Term	47	15	19	5	0	13	0	72	6	21
2019	Indeterminate (permanent)	16	18	24	13	14	12	2	40	31	429
2019	Term	31	7	25	11	12	14	0	44	27	29
2019	Casual	23	31	0	19	0	8	18	73	27	10
2019	Student	41	21	14	0	0	21	3	82	0	29
2018	Indeterminate (permanent)	17	20	24	12	11	12	4	44	27	398
2018	Term	45	16	12	3	11	13	0	70	16	23
2018	Casual	42	27	15	0	0	8	8	82	0	26
2018	Student	12	29	24	12	0	24	0	54	15	17
2017	Indeterminate (permanent)	15	25	18	12	14	11	4	47	31	348
2017	Term	7	19	22	8	0	44	0	46	14	13
2017	Casual	26	12	12	0	0	37	13	76	0	16
2017	Student	46	23	8	8	0	15	0	82	9	13
2014	Indeterminate (permanent)	20	21	20	14	13	10	2	46	31	504
2014	Term	8	31	15	0	8	23	16	63	13	13
2014	Casual	16	22	5	11	6	25	15	64	27	18
2014	Student	22	6	35	0	0	24	13	44	0	14

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	34	17	10	10	2	0	62	21	452
2020	Term	46	25	15	9	0	5	0	75	10	21
2019	Indeterminate (permanent)	18	31	20	16	12	2	1	50	29	429
2019	Term	30	23	22	4	12	7	0	57	18	29
2019	Casual	46	25	9	0	10	10	0	78	11	10
2019	Student	52	31	10	0	3	3	0	86	4	29
2018	Indeterminate (permanent)	20	36	20	12	8	4	0	58	21	401
2018	Term	40	12	16	8	14	4	6	58	24	23
2018	Casual	37	34	15	0	4	10	0	79	4	26
2018	Student	18	41	29	6	6	0	0	59	12	17
2017	Indeterminate (permanent)	29	34	16	11	6	2	0	65	18	347
2017	Term	36	46	0	0	8	10	0	91	9	12
2017	Casual	31	26	6	6	6	24	0	75	16	16
2017	Student	54	31	8	8	0	0	0	85	8	13
2014	Indeterminate (permanent)	24	37	19	10	7	3	0	62	18	504
2014	Term	24	45	0	0	8	15	8	89	11	13
2014	Casual	28	26	15	0	6	21	5	73	8	18
2014	Student	22	61	6	6	0	6	0	88	6	14

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	27	14	16	16	3	3	51	34	457
2020	Term	52	19	10	5	9	5	0	75	15	21
2019	Indeterminate (permanent)	13	22	20	19	22	3	2	37	42	428
2019	Term	20	24	23	14	8	12	0	49	25	29
2019	Casual	36	18	19	0	10	0	17	65	12	10
2019	Student	38	31	7	7	3	3	10	80	12	29
2018	Indeterminate (permanent)	15	26	22	16	15	3	2	43	33	400
2018	Term	17	18	11	22	19	4	10	40	47	23
2018	Casual	26	27	21	4	7	0	15	62	13	26
2018	Student	24	24	12	35	6	0	0	47	41	17
2017	Indeterminate (permanent)	16	23	15	19	19	3	4	43	41	347
2017	Term	11	43	7	7	15	9	8	65	26	13
2017	Casual	18	0	6	18	12	6	40	33	55	16
2017	Student	38	31	15	8	0	0	8	75	8	13
2014	Indeterminate (permanent)	12	20	15	22	24	3	3	34	49	504
2014	Term	23	15	8	0	8	23	24	71	15	13
2014	Casual	5	16	11	5	11	11	42	44	33	18
2014	Student	17	35	11	6	0	25	6	76	8	14

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	23	14	6	5	0	1	74	11	455
2020	Term	64	23	5	0	0	0	9	95	0	21
2019	Indeterminate (permanent)	56	21	12	4	5	0	2	79	9	430
2019	Term	66	11	17	0	0	0	7	82	0	29
2019	Casual	74	8	0	0	0	0	18	100	0	10
2019	Student	62	17	7	0	0	7	7	92	0	29

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	25	11	4	5	0	1	80	9	455
2020	Term	58	33	0	0	0	0	9	100	0	21
2019	Indeterminate (permanent)	52	21	15	5	3	2	2	76	9	429
2019	Term	56	17	13	8	0	0	7	78	9	29
2019	Casual	56	17	0	0	0	0	27	100	0	10
2019	Student	59	14	10	3	0	7	7	84	4	29

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	72	9	5	5	3	3	3	87	8	456
2020	Term	76	10	0	0	0	0	13	100	0	21
2019	Indeterminate (permanent)	72	8	7	3	4	3	2	86	7	427
2019	Term	74	3	5	4	0	3	10	88	5	29
2019	Casual	72	9	0	0	0	0	18	100	0	10
2019	Student	83	3	3	0	0	7	3	96	0	29

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	74	10	5	2	3	1	6	90	5	453
2020	Term	73	14	0	0	0	0	13	100	0	21
2019	Indeterminate (permanent)	79	6	4	1	2	2	6	93	3	423
2019	Term	72	12	6	0	0	0	10	93	0	29
2019	Casual	63	0	9	0	9	0	18	77	12	10
2019	Student	72	3	7	0	0	7	10	92	0	29

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	38	16	8	4	3	0	71	12	456
2020	Term	43	43	9	0	0	5	0	91	0	21
2019	Indeterminate (permanent)	23	37	24	7	6	2	0	62	13	430
2019	Term	43	24	21	3	4	4	0	70	8	29
2019	Casual	0	71	9	0	19	0	0	71	19	10
2019	Student	24	66	3	0	0	7	0	96	0	29
2018	Indeterminate (permanent)	25	40	19	9	3	4	0	67	13	402
2018	Term	46	24	8	14	0	8	0	76	15	23
2018	Casual	52	29	11	4	0	3	0	84	4	26
2018	Student	25	50	19	0	0	6	0	80	0	16
2017	Indeterminate (permanent)	25	36	22	8	7	3	0	62	15	347
2017	Term	18	52	13	17	0	0	0	70	17	13
2017	Casual	33	19	25	0	0	11	12	68	0	16
2017	Student	62	23	8	8	0	0	0	85	8	13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	37	11	7	4	1	0	78	11	450
2020	Term	67	24	9	0	0	0	0	91	0	21
2019	Indeterminate (permanent)	32	37	15	9	6	1	0	70	15	429
2019	Term	65	20	4	3	0	8	0	91	4	29
2019	Casual	23	58	19	0	0	0	0	81	0	10
2019	Student	62	28	3	0	0	7	0	96	0	29
2018	Indeterminate (permanent)	41	40	10	4	1	3	0	84	6	396
2018	Term	60	23	4	3	6	4	0	86	10	23
2018	Casual	72	24	4	0	0	0	0	96	0	26
2018	Student	31	50	19	0	0	0	0	81	0	16
2017	Indeterminate (permanent)	43	39	7	6	3	1	0	84	9	348
2017	Term	53	31	17	0	0	0	0	83	0	13
2017	Casual	52	24	12	0	0	6	6	87	0	16
2017	Student	62	23	8	8	0	0	0	85	8	13
2014	Indeterminate (permanent)	43	39	9	4	3	3	0	84	7	504
2014	Term	39	46	0	0	0	15	0	100	0	13
2014	Casual	47	47	6	0	0	0	0	94	0	18
2014	Student	58	37	6	0	0	0	0	94	0	14

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	33	14	4	3	5	0	78	7	454
2020	Term	42	39	20	0	0	0	0	80	0	21
2019	Indeterminate (permanent)	34	34	19	5	5	3	1	70	10	429
2019	Term	48	18	25	0	3	7	0	70	3	29
2019	Casual	55	26	9	0	0	10	0	90	0	10
2019	Student	62	21	7	3	0	7	0	89	4	29
2018	Indeterminate (permanent)	41	38	11	4	1	4	0	83	6	397
2018	Term	67	23	4	6	0	0	0	90	6	22
2018	Casual	72	15	13	0	0	0	0	87	0	26
2018	Student	31	50	13	6	0	0	0	81	6	16
2017	Indeterminate (permanent)	43	38	11	3	1	4	0	85	4	346
2017	Term	31	52	8	0	0	9	0	92	0	13
2017	Casual	39	49	6	0	0	0	6	93	0	16
2017	Student	69	8	0	15	0	8	0	83	17	13
2014	Indeterminate (permanent)	42	35	13	2	2	6	0	82	4	503
2014	Term	39	30	0	0	8	15	8	89	11	13
2014	Casual	38	36	6	0	0	20	0	93	0	18
2014	Student	63	18	0	0	0	19	0	100	0	14

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	30	14	5	3	5	0	77	8	454
2020	Term	37	25	24	5	0	9	0	68	5	21

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	29	8	6	3	3	1	83	9	453
2020	Term	62	29	0	4	0	5	0	95	5	21

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	31	9	5	3	0	0	82	8	455
2020	Term	71	24	5	0	0	0	0	95	0	21
2019	Indeterminate (permanent)	41	36	11	5	6	0	0	78	11	428
2019	Term	64	18	18	0	0	0	0	82	0	29
2019	Casual	72	18	9	0	0	0	0	91	0	10
2019	Student	83	14	0	3	0	0	0	97	3	29
2018	Indeterminate (permanent)	46	36	10	4	3	0	0	83	7	397
2018	Term	58	32	4	0	6	0	0	90	6	23
2018	Casual	84	16	0	0	0	0	0	100	0	26
2018	Student	38	44	19	0	0	0	0	81	0	16
2017	Indeterminate (permanent)	44	38	8	6	3	0	0	82	9	348
2017	Term	47	53	0	0	0	0	0	100	0	13
2017	Casual	82	12	0	0	0	0	6	100	0	16
2017	Student	85	8	8	0	0	0	0	92	0	13
2014	Indeterminate (permanent)	48	37	10	3	2	0	0	85	5	504
2014	Term	61	23	0	0	8	8	0	91	9	13
2014	Casual	73	22	0	0	6	0	0	94	6	18
2014	Student	76	18	6	0	0	0	0	94	0	14

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	30	16	9	9	0	0	66	18	454
2020	Term	57	25	4	10	0	0	4	85	10	21
2019	Indeterminate (permanent)	24	28	18	14	13	2	0	54	28	430
2019	Term	42	26	16	7	4	4	0	71	12	29
2019	Casual	35	46	9	10	0	0	0	81	10	10
2019	Student	62	24	7	7	0	0	0	86	7	29
2018	Indeterminate (permanent)	30	33	20	8	8	1	0	63	16	397
2018	Term	31	34	16	14	5	0	0	65	19	23
2018	Casual	66	25	9	0	0	0	0	91	0	26
2018	Student	19	31	38	13	0	0	0	50	13	16
2017	Indeterminate (permanent)	24	33	20	12	10	1	0	57	22	347
2017	Term	19	35	29	0	8	9	0	59	9	13
2017	Casual	31	31	13	12	0	6	6	71	14	16
2017	Student	54	38	0	8	0	0	0	92	8	13
2014	Indeterminate (permanent)	21	35	20	13	9	2	0	57	22	504
2014	Term	54	8	15	0	8	0	16	73	10	13
2014	Casual	63	26	0	0	6	5	0	94	6	18
2014	Student	41	30	17	0	0	13	0	81	0	14

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	33	15	10	7	0	0	68	17	454
2020	Term	57	25	4	14	0	0	0	82	14	21
2019	Indeterminate (permanent)	26	29	17	13	13	1	0	56	26	427
2019	Term	42	28	10	11	4	4	0	73	16	29
2019	Casual	35	46	19	0	0	0	0	81	0	10
2019	Student	59	31	3	7	0	0	0	90	7	29
2018	Indeterminate (permanent)	28	37	18	12	5	0	0	65	17	397
2018	Term	40	30	4	17	9	0	0	69	26	23
2018	Casual	69	23	8	0	0	0	0	92	0	26
2018	Student	25	50	13	13	0	0	0	75	13	16
2017	Indeterminate (permanent)	24	38	18	13	6	0	0	62	20	348
2017	Term	18	53	21	0	8	0	0	71	8	13
2017	Casual	39	19	18	12	0	0	12	65	14	16
2017	Student	38	38	23	0	0	0	0	77	0	13
2014	Indeterminate (permanent)	25	38	18	12	7	1	0	63	19	504
2014	Term	54	30	0	8	8	0	0	84	16	13
2014	Casual	48	41	0	0	6	0	5	94	6	18
2014	Student	41	35	11	13	0	0	0	76	13	14

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	23	18	12	11	3	0	57	24	457
2020	Term	47	15	20	18	0	0	0	61	18	21
2019	Indeterminate (permanent)	24	22	21	15	14	4	1	48	30	430
2019	Term	31	30	15	8	3	12	0	70	13	29
2019	Casual	36	18	27	0	0	18	0	66	0	10
2019	Student	45	14	10	17	7	7	0	63	26	29
2018	Indeterminate (permanent)	27	25	22	12	10	4	0	55	23	396
2018	Term	32	13	21	22	8	4	0	47	31	23
2018	Casual	73	16	8	0	0	0	4	92	0	26
2018	Student	6	19	25	38	6	6	0	27	47	16
2017	Indeterminate (permanent)	26	30	14	17	9	4	0	58	27	348
2017	Term	21	29	8	14	15	6	8	58	33	13
2017	Casual	19	11	20	6	24	0	19	38	37	16
2017	Student	15	15	15	38	0	8	8	36	45	13
2014	Indeterminate (permanent)	23	27	19	12	13	5	0	53	26	504
2014	Term	61	23	0	0	8	0	8	91	9	13
2014	Casual	32	16	37	0	6	0	10	53	6	18
2014	Student	34	13	11	11	0	31	0	67	16	14

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indeterminate (permanent)	39	27	34	457
2020	Term	23	43	34	21
2019	Indeterminate (permanent)	42	22	36	431
2019	Term	45	21	34	29
2019	Casual	28	26	45	10
2019	Student	55	17	28	29
2018	Indeterminate (permanent)	37	28	35	400
2018	Term	53	18	28	23
2018	Casual	39	30	31	25
2018	Student	41	6	53	17
2017	Indeterminate (permanent)	38	30	32	348
2017	Term	30	28	42	13
2017	Casual	64	24	12	16
2017	Student	77	15	8	13
2014	Indeterminate (permanent)	38	24	38	504
2014	Term	23	30	47	13
2014	Casual	22	31	47	18
2014	Student	35	47	18	14

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indeterminate (permanent)	11	19	61	2	1	6	178
2019	Indeterminate (permanent)	10	16	66	2	1	6	181
2019	Student	0	6	13	0	81	0	16
2018	Indeterminate (permanent)	15	16	63	2	1	3	146
2018	Term	0	17	33	8	42	0	12
2017	Indeterminate (permanent)	13	12	61	4	1	9	133
2017	Casual	0	9	0	10	81	0	10
2017	Student	0	10	10	0	80	0	10
2014	Indeterminate (permanent)	12	20	54	4	9999	12	192

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	457
2020	Term	0	100	21
2019	Indeterminate (permanent)	16	84	431
2019	Term	0	100	28
2019	Casual	0	100	10
2019	Student	0	100	29
2018	Indeterminate (permanent)	18	82	400
2018	Casual	0	100	26

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	41	59	52
2019	Indeterminate (permanent)	41	59	65
2018	Indeterminate (permanent)	36	64	72

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	72	28	52
2019	Indeterminate (permanent)	64	36	65
2018	Indeterminate (permanent)	64	36	72

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	52
2018	Indeterminate (permanent)	13	87	72

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Indeterminate (permanent)	100	52
2019	Indeterminate (permanent)	100	65
2018	Indeterminate (permanent)	100	72

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	7	93	72

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	72

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	65

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	45	55	52
2019	Indeterminate (permanent)	36	64	65
2018	Indeterminate (permanent)	28	72	72

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	56	44	52
2019	Indeterminate (permanent)	52	48	65
2018	Indeterminate (permanent)	48	52	72

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	54	46	52
2019	Indeterminate (permanent)	46	54	65
2018	Indeterminate (permanent)	35	65	72

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	52	48	52
2019	Indeterminate (permanent)	47	53	65
2018	Indeterminate (permanent)	51	49	72

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	46	54	52
2019	Indeterminate (permanent)	51	49	65
2018	Indeterminate (permanent)	37	63	72

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	63	37	52
2019	Indeterminate (permanent)	58	42	65
2018	Indeterminate (permanent)	47	53	72

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	39	61	52
2019	Indeterminate (permanent)	30	70	65
2018	Indeterminate (permanent)	33	67	72

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	25	75	52
2019	Indeterminate (permanent)	7	93	65
2018	Indeterminate (permanent)	10	90	72

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	55	45	52
2019	Indeterminate (permanent)	44	56	65
2018	Indeterminate (permanent)	44	56	72

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	19	81	52
2019	Indeterminate (permanent)	18	82	65
2018	Indeterminate (permanent)	12	88	72

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	21	79	65
2018	Indeterminate (permanent)	16	84	72

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	62	38	52
2019	Indeterminate (permanent)	68	32	64
2018	Indeterminate (permanent)	50	50	72

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	36	64	52
2019	Indeterminate (permanent)	30	70	64
2018	Indeterminate (permanent)	22	78	72

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	52
2019	Indeterminate (permanent)	18	82	64
2018	Indeterminate (permanent)	9	91	72

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	32	68	52
2019	Indeterminate (permanent)	15	85	64
2018	Indeterminate (permanent)	17	83	72

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	52
2019	Indeterminate (permanent)	11	89	64

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	52
2019	Indeterminate (permanent)	15	85	64
2018	Indeterminate (permanent)	9	91	72

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	52
2019	Indeterminate (permanent)	11	89	64

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	20	80	52
2019	Indeterminate (permanent)	18	82	64
2018	Indeterminate (permanent)	13	87	72

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	52
2019	Indeterminate (permanent)	16	84	64
2018	Indeterminate (permanent)	23	77	72

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	45
2018	Indeterminate (permanent)	12	88	66

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	24	76	55
2018	Indeterminate (permanent)	14	86	66

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	55

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	9	91	66

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	55
2018	Indeterminate (permanent)	18	82	66

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	20	80	45
2019	Indeterminate (permanent)	9	91	55
2018	Indeterminate (permanent)	9	91	66

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	45
2019	Indeterminate (permanent)	24	76	55
2018	Indeterminate (permanent)	17	83	66

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	55
2018	Indeterminate (permanent)	10	90	66

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	45
2019	Indeterminate (permanent)	18	82	55
2018	Indeterminate (permanent)	25	75	66

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	26	74	45
2019	Indeterminate (permanent)	29	71	55
2018	Indeterminate (permanent)	21	79	66

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	55
2018	Indeterminate (permanent)	11	89	66

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	46	54	45
2019	Indeterminate (permanent)	48	52	55
2018	Indeterminate (permanent)	51	49	66

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	66

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	47	53	45
2019	Indeterminate (permanent)	52	48	55
2018	Indeterminate (permanent)	37	63	66

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	55

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	55
2018	Indeterminate (permanent)	20	80	66

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	20	17	15	4	4	34	7	61	14	457
2020	Term	19	9	10	0	0	48	13	74	0	21
2019	Indeterminate (permanent)	14	14	19	10	8	29	6	44	27	428
2019	Term	15	8	35	0	0	30	12	39	0	28
2019	Casual	10	26	19	0	0	36	8	65	0	10
2019	Student	21	3	17	0	0	24	34	58	0	29
2018	Indeterminate (permanent)	13	17	24	5	6	31	5	47	16	398
2018	Term	14	9	20	5	11	37	4	39	27	22
2018	Casual	35	11	16	0	0	30	8	74	0	26
2018	Student	12	18	24	12	0	35	0	45	18	17
2017	Indeterminate (permanent)	15	16	20	7	7	30	5	49	21	348
2017	Term	18	20	7	8	0	39	8	72	15	13
2017	Casual	20	18	6	0	0	24	33	86	0	16
2017	Student	38	15	0	0	0	46	0	100	0	13
2014	Indeterminate (permanent)	13	18	22	6	7	28	5	47	20	504
2014	Term	0	7	23	0	0	63	8	24	0	13
2014	Casual	21	16	0	0	6	37	20	87	13	18
2014	Student	17	13	11	0	0	42	17	72	0	14

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	29	15	6	3	12	1	73	10	457
2020	Term	42	30	5	0	0	19	4	94	0	21
2019	Indeterminate (permanent)	23	28	24	7	7	11	0	57	16	430
2019	Term	45	21	22	0	0	7	3	75	0	29
2019	Casual	28	34	19	0	0	18	0	76	0	10
2019	Student	48	24	3	0	0	14	10	95	0	29
2018	Indeterminate (permanent)	24	41	19	5	4	8	0	71	9	398
2018	Term	41	9	12	11	0	27	0	69	15	22
2018	Casual	50	23	16	0	0	11	0	82	0	26
2018	Student	29	35	6	6	0	24	0	85	8	17
2017	Indeterminate (permanent)	29	34	15	5	5	12	1	72	12	346
2017	Term	18	35	15	8	0	24	0	70	10	13
2017	Casual	38	11	19	0	0	18	13	72	0	16
2017	Student	46	38	0	0	0	15	0	100	0	13
2014	Indeterminate (permanent)	25	34	21	4	4	10	1	67	9	504
2014	Term	23	30	8	0	0	39	0	87	0	13
2014	Casual	38	26	5	0	6	26	0	85	8	18
2014	Student	34	30	6	0	0	13	18	92	0	14

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	456
2020	Term	0	100	21
2019	Indeterminate (permanent)	8	92	429
2019	Student	0	100	29
2018	Indeterminate (permanent)	6	94	396
2018	Student	0	100	17

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	31
2018	Indeterminate (permanent)	20	80	25

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	31
2018	Indeterminate (permanent)	0	100	25

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	27	73	31
2018	Indeterminate (permanent)	19	81	25

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	25	75	31

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	31

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	31

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	45	55	31
2018	Indeterminate (permanent)	28	72	25

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	24	76	25

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	25

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	25

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	31

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	31
2018	Indeterminate (permanent)	0	100	25

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	20	80	31
2018	Indeterminate (permanent)	24	76	25

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	31
2018	Indeterminate (permanent)	0	100	25

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	21	79	31
2018	Indeterminate (permanent)	20	80	25

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	34	66	31
2018	Indeterminate (permanent)	32	68	25

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	25

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	25

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	25	75	31

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	25

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	25

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	35	65	31
2018	Indeterminate (permanent)	53	47	25

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	25

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	25

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	25

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	25

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	24	76	25

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	36	64	25

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	27	73	25

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	24	76	25

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	48	52	25

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	25

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	55	45	25

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	14	16	4	3	36	5	61	11	454
2020	Term	19	15	10	0	0	42	13	77	0	21
2019	Indeterminate (permanent)	15	14	21	4	4	33	8	50	14	430
2019	Term	21	11	31	0	0	29	8	51	0	29
2019	Casual	23	13	19	0	0	44	0	65	0	10
2019	Student	21	3	10	0	0	28	38	70	0	29
2018	Indeterminate (permanent)	14	18	21	2	3	35	7	54	9	397
2018	Term	23	4	19	0	11	35	8	47	19	23
2018	Casual	39	16	15	0	0	23	8	79	0	26
2018	Student	24	29	6	6	0	35	0	82	9	17
2017	Indeterminate (permanent)	17	13	22	3	3	38	5	52	9	348
2017	Term	14	24	15	0	0	47	0	71	0	13
2017	Casual	26	0	14	0	6	36	18	57	13	16
2017	Student	31	31	0	0	0	38	0	100	0	13
2014	Indeterminate (permanent)	14	15	19	3	4	37	9	54	11	504
2014	Term	24	0	16	7	0	38	16	51	15	13
2014	Casual	27	11	9	0	6	37	10	72	11	18
2014	Student	22	6	19	0	0	24	30	60	0	14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	28	17	4	3	12	1	72	9	457
2020	Term	46	34	6	0	0	14	0	93	0	21
2019	Indeterminate (permanent)	23	27	23	5	5	16	1	61	11	430
2019	Term	49	20	20	0	0	7	3	77	0	29
2019	Casual	41	13	19	0	0	26	0	74	0	10
2019	Student	54	21	7	0	0	7	11	91	0	28
2018	Indeterminate (permanent)	26	34	19	3	3	15	0	70	7	399
2018	Term	44	8	7	6	5	26	4	75	15	23
2018	Casual	50	27	13	0	0	11	0	86	0	26
2018	Student	29	35	6	6	0	24	0	85	8	17
2017	Indeterminate (permanent)	33	32	14	3	2	15	1	78	5	348
2017	Term	14	47	15	0	0	24	0	80	0	13
2017	Casual	44	0	14	0	6	30	6	69	9	16
2017	Student	54	31	0	0	0	15	0	100	0	13
2014	Indeterminate (permanent)	28	29	18	2	3	19	2	72	6	504
2014	Term	46	8	16	0	0	31	0	77	0	13
2014	Casual	48	11	15	0	6	21	0	75	7	18
2014	Student	45	25	11	0	0	6	13	86	0	14

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	24	17	9	8	0	1	66	17	456
2020	Term	51	15	10	10	9	0	4	69	21	21

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	27	16	11	7	1	66	18	456
2020	Term	47	24	10	10	9	0	71	19	21
2019	Indeterminate (permanent)	28	25	21	12	13	1	54	25	430
2019	Term	30	29	18	17	6	0	59	23	29
2019	Casual	46	8	10	36	0	0	54	36	10
2019	Student	17	31	34	10	7	0	48	17	29
2018	Indeterminate (permanent)	24	27	24	11	13	1	51	24	402
2018	Term	31	24	8	8	28	0	55	37	22
2018	Casual	29	26	12	25	7	0	56	32	25
2018	Student	18	18	53	0	12	0	35	12	17
2017	Indeterminate (permanent)	24	24	19	11	19	3	50	31	347
2017	Term	19	15	21	22	24	0	34	46	13
2017	Casual	13	57	6	18	6	0	70	25	16
2017	Student	38	8	23	0	23	8	50	25	13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	23	30	19	13	0	37	33	457
2020	Term	35	29	23	14	0	0	64	14	21
2019	Indeterminate (permanent)	18	26	28	14	14	1	44	28	431
2019	Term	33	36	10	18	4	0	69	21	28
2019	Casual	59	21	10	9	0	0	81	9	10
2019	Student	59	34	3	3	0	0	93	3	29
2018	Indeterminate (permanent)	16	27	26	18	13	0	43	31	401
2018	Term	28	37	23	8	4	0	65	12	22
2018	Casual	36	40	12	13	0	0	75	13	25
2018	Student	41	41	18	0	0	0	82	0	17
2017	Indeterminate (permanent)	16	24	30	17	12	1	41	29	348
2017	Term	32	23	39	6	0	0	55	6	13
2017	Casual	45	37	12	6	0	0	82	6	16
2017	Student	46	23	31	0	0	0	69	0	13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	27	24	18	9	0	48	28	457
2020	Term	35	42	19	0	4	0	77	4	21
2019	Indeterminate (permanent)	19	30	25	13	12	1	49	25	422
2019	Term	65	13	9	9	3	0	78	12	29
2019	Casual	59	21	10	9	0	0	81	9	10
2019	Student	76	17	7	0	0	0	93	0	29
2018	Indeterminate (permanent)	20	26	27	15	11	0	46	27	401
2018	Term	29	28	33	5	4	0	58	9	22
2018	Casual	55	19	13	8	0	4	77	9	25
2018	Student	65	18	18	0	0	0	82	0	17
2017	Indeterminate (permanent)	17	26	28	17	10	1	44	28	347
2017	Term	32	48	14	0	6	0	80	6	13
2017	Casual	31	50	6	6	0	6	87	7	16
2017	Student	46	54	0	0	0	0	100	0	13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	23	22	22	16	1	1	39	38	452
2020	Term	29	24	24	9	9	5	0	56	19	21
2019	Indeterminate (permanent)	15	20	25	20	19	0	1	35	39	425
2019	Term	22	32	24	19	3	0	0	53	22	29
2019	Casual	38	39	13	9	0	0	0	77	9	10
2019	Student	50	29	11	7	4	0	0	79	11	28
2018	Indeterminate (permanent)	18	22	24	19	17	0	0	40	36	400
2018	Term	19	36	14	17	14	0	0	55	31	22
2018	Casual	50	15	23	0	5	0	7	70	5	25
2018	Student	41	29	18	6	6	0	0	71	12	17
2017	Indeterminate (permanent)	13	21	25	22	19	0	1	34	41	348
2017	Term	15	15	41	21	0	0	7	32	23	13
2017	Casual	27	19	18	24	0	0	12	52	27	16
2017	Student	38	46	8	8	0	0	0	85	8	13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	32	18	7	7	1	3	67	14	455
2020	Term	68	19	5	5	4	0	0	86	9	21
2019	Indeterminate (permanent)	44	25	13	8	6	0	4	72	14	429
2019	Term	67	14	11	8	0	0	0	81	8	28
2019	Casual	69	21	9	0	0	0	0	91	0	10
2019	Student	76	10	0	10	0	0	3	89	11	29
2018	Indeterminate (permanent)	40	28	14	9	4	0	5	71	14	401
2018	Term	50	29	8	5	0	0	9	86	5	22
2018	Casual	72	12	5	0	0	0	11	94	0	25
2018	Student	59	29	12	0	0	0	0	88	0	17
2017	Indeterminate (permanent)	38	23	21	7	2	1	7	67	11	345
2017	Term	21	52	7	6	0	0	15	85	7	13
2017	Casual	65	12	0	0	0	6	17	100	0	16
2017	Student	85	15	0	0	0	0	0	100	0	13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	27	23	11	9	0	0	57	20	455
2020	Term	45	23	14	14	0	0	4	71	14	21
2019	Indeterminate (permanent)	37	27	18	8	8	0	1	65	17	427
2019	Term	54	19	16	11	0	0	0	73	11	29
2019	Casual	83	8	0	0	9	0	0	91	9	10
2019	Student	55	14	24	3	3	0	0	69	7	29
2018	Indeterminate (permanent)	32	26	23	11	8	0	1	58	19	401
2018	Term	46	17	18	10	9	0	0	63	19	22
2018	Casual	57	16	8	13	3	0	4	75	17	25
2018	Student	53	6	24	12	0	6	0	63	13	17
2017	Indeterminate (permanent)	29	30	20	11	9	0	1	59	20	347
2017	Term	32	63	0	0	6	0	0	94	6	13
2017	Casual	53	12	12	12	0	0	12	73	13	16
2017	Student	62	23	8	8	0	0	0	85	8	13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	23	21	12	11	0	3	55	23	453
2020	Term	35	19	27	0	0	4	15	67	0	21

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	33	21	10	5	0	1	63	16	454
2020	Term	39	29	23	5	0	4	0	71	5	21
2019	Indeterminate (permanent)	23	29	22	13	10	1	2	54	23	431
2019	Term	43	26	19	8	4	0	0	69	12	29
2019	Casual	58	23	9	0	9	0	0	81	9	10
2019	Student	59	34	0	7	0	0	0	93	7	29
2018	Indeterminate (permanent)	21	30	27	15	6	0	1	52	21	399
2018	Term	23	30	22	26	0	0	0	52	26	23
2018	Casual	39	31	12	11	0	3	4	75	12	26
2018	Student	47	41	6	6	0	0	0	88	6	17
2017	Indeterminate (permanent)	27	30	20	15	7	1	0	58	22	347
2017	Term	25	33	34	7	0	0	0	58	7	13
2017	Casual	41	33	12	7	0	0	6	80	7	15
2017	Student	69	23	0	8	0	0	0	92	8	13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	18	34	21	15	10	1	1	53	26	456
2020	Term	25	43	14	14	4	0	0	68	18	21
2019	Indeterminate (permanent)	15	27	26	19	13	0	0	42	32	425
2019	Term	23	42	21	7	8	0	0	65	15	29
2019	Casual	28	53	9	0	9	0	0	81	9	10
2019	Student	48	24	21	7	0	0	0	72	7	29
2018	Indeterminate (permanent)	12	31	25	17	14	0	0	44	31	400
2018	Term	17	42	24	9	8	0	0	59	17	23
2018	Casual	31	46	8	8	0	3	4	83	9	26
2018	Student	38	31	19	6	6	0	0	69	13	16
2017	Indeterminate (permanent)	14	27	27	16	15	0	1	41	32	347
2017	Term	27	31	35	7	0	0	0	58	7	13
2017	Casual	41	26	27	0	0	0	6	71	0	15
2017	Student	54	31	8	8	0	0	0	85	8	13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	30	19	14	8	0	59	21	454
2020	Term	39	28	10	14	9	0	67	23	21
2019	Indeterminate (permanent)	19	27	23	18	12	1	46	31	427
2019	Term	29	21	29	10	11	0	49	21	29
2019	Casual	23	45	13	9	9	0	68	19	10
2019	Student	38	24	24	10	3	0	62	14	29
2018	Indeterminate (permanent)	20	27	25	16	13	0	47	28	400
2018	Term	18	27	26	25	4	0	45	29	23
2018	Casual	46	28	17	8	0	0	75	8	26
2018	Student	12	29	18	29	12	0	41	41	17
2017	Indeterminate (permanent)	21	26	20	20	12	1	47	32	347
2017	Term	44	21	14	21	0	0	65	21	13
2017	Casual	0	49	26	19	0	6	52	20	15
2017	Student	31	38	23	0	8	0	69	8	13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	27	11	8	8	1	73	16	454
2020	Term	58	33	5	0	4	0	91	4	21
2019	Indeterminate (permanent)	37	26	15	9	11	1	64	21	429
2019	Term	53	16	25	7	0	0	69	7	29
2019	Casual	67	23	0	9	0	0	91	9	10
2019	Student	72	21	7	0	0	0	93	0	29

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	30	24	11	7	0	0	58	18	456
2020	Term	47	30	9	4	9	0	0	77	14	21

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	34	21	10	7	0	0	62	17	456
2020	Term	33	44	23	0	0	0	0	77	0	21
2019	Indeterminate (permanent)	30	30	21	11	7	0	2	61	18	425
2018	Indeterminate (permanent)	28	28	25	12	6	0	0	56	18	398
2018	Term	46	41	13	0	0	0	0	87	0	22
2018	Casual	47	38	15	0	0	0	0	85	0	26
2018	Student	59	24	12	6	0	0	0	82	6	17
2017	Indeterminate (permanent)	28	28	21	10	9	1	2	58	20	347
2017	Term	23	64	13	0	0	0	0	87	0	13
2017	Casual	43	32	6	6	6	0	6	80	13	15
2017	Student	67	25	8	0	0	0	0	92	0	12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	28	13	4	4	1	1	79	8	454
2020	Term	62	14	15	5	0	0	4	79	5	21
2019	Indeterminate (permanent)	54	22	11	6	4	0	2	78	11	429
2019	Term	52	22	19	7	0	0	0	74	7	29
2019	Casual	64	10	16	0	9	0	0	74	9	10
2019	Student	79	14	3	0	0	0	3	96	0	29
2018	Indeterminate (permanent)	51	27	12	4	4	0	1	80	9	399
2018	Term	58	16	8	7	6	0	4	78	14	23
2018	Casual	63	15	12	10	0	0	0	78	10	26
2018	Student	53	29	12	6	0	0	0	82	6	17
2017	Indeterminate (permanent)	58	19	11	5	5	0	1	79	10	347
2017	Term	63	23	14	0	0	0	0	86	0	13
2017	Casual	49	31	0	7	6	0	6	86	14	15
2017	Student	77	23	0	0	0	0	0	100	0	13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	34	18	7	5	0	0	69	12	456
2020	Term	38	39	18	5	0	0	0	77	5	21

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	68	15	7	3	2	0	5	88	5	455
2020	Term	77	13	5	0	0	0	4	95	0	21
2019	Indeterminate (permanent)	72	12	6	1	3	1	5	90	4	428
2019	Term	82	0	11	7	0	0	0	82	7	29
2019	Casual	73	19	0	0	0	0	8	100	0	10
2019	Student	79	14	3	0	0	0	3	96	0	29
2018	Indeterminate (permanent)	66	15	8	3	2	0	6	87	5	398
2018	Term	73	8	8	6	0	0	4	85	6	22
2018	Casual	85	5	0	0	0	0	10	100	0	26
2018	Student	76	6	6	6	6	0	0	82	12	17

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	76	11	2	3	4	0	3	90	7	455
2020	Term	91	5	0	0	0	0	4	100	0	21
2019	Indeterminate (permanent)	65	13	8	4	6	1	4	81	10	429
2019	Term	84	12	4	0	0	0	0	96	0	29
2019	Casual	90	0	0	10	0	0	0	90	10	10
2019	Student	90	10	0	0	0	0	0	100	0	29
2018	Indeterminate (permanent)	67	13	7	4	5	0	4	84	9	397
2018	Term	78	8	4	0	11	0	0	85	11	23
2018	Casual	89	4	0	0	0	0	7	100	0	26
2018	Student	71	12	12	0	6	0	0	82	6	17
2017	Indeterminate (permanent)	73	11	4	4	2	1	5	89	7	348
2017	Term	81	11	8	0	0	0	0	92	0	13
2017	Casual	75	0	0	0	12	7	6	86	14	16
2017	Student	92	8	0	0	0	0	0	100	0	13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	70	20	5	2	1	2	92	4	452
2020	Term	81	10	9	0	0	0	91	0	21
2019	Indeterminate (permanent)	54	27	13	2	2	1	82	5	427
2019	Term	59	41	0	0	0	0	100	0	29
2019	Casual	81	0	9	10	0	0	81	10	10
2019	Student	79	14	7	0	0	0	93	0	29
2018	Indeterminate (permanent)	53	27	11	4	3	2	81	8	399
2018	Term	54	25	8	10	4	0	78	14	23
2018	Casual	67	21	4	4	4	0	88	8	25
2018	Student	59	18	12	6	6	0	76	12	17
2017	Indeterminate (permanent)	57	24	8	5	2	4	84	7	348
2017	Term	70	22	7	0	0	0	93	0	13
2017	Casual	76	6	6	0	6	6	87	6	16
2017	Student	85	8	8	0	0	0	92	0	13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	13	9	6	5	0	1	80	11	455
2020	Term	77	18	5	0	0	0	0	95	0	21
2019	Indeterminate (permanent)	54	19	12	7	6	1	1	75	13	425
2018	Indeterminate (permanent)	53	20	12	7	5	0	2	74	13	397
2018	Term	58	19	4	0	19	0	0	77	19	23
2018	Casual	88	9	4	0	0	0	0	96	0	25
2018	Student	59	18	18	6	0	0	0	76	6	17
2017	Indeterminate (permanent)	61	16	10	5	5	0	3	79	11	347
2017	Term	68	24	8	0	0	0	0	92	0	13
2017	Casual	70	18	0	0	6	0	6	94	6	16
2017	Student	85	15	0	0	0	0	0	100	0	13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	62	12	4	1	2	17	91	4	457
2020	Term	82	9	5	0	0	5	95	0	21
2019	Indeterminate (permanent)	56	12	8	2	1	21	86	4	426
2019	Term	72	11	3	0	0	15	97	0	29
2019	Casual	73	0	0	10	0	17	88	12	10
2019	Student	76	7	0	0	0	17	100	0	29
2018	Indeterminate (permanent)	54	13	9	1	1	22	86	3	398
2018	Term	73	8	3	4	0	13	92	5	23
2018	Casual	75	4	0	0	0	22	100	0	24
2018	Student	59	12	6	6	0	18	86	7	17
2017	Indeterminate (permanent)	58	13	6	2	0	20	90	2	347
2017	Term	70	0	0	0	0	30	100	0	13
2017	Casual	63	6	0	0	6	25	92	8	16
2017	Student	85	8	0	0	0	8	100	0	13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	73	16	4	1	2	0	3	93	3	456
2020	Term	87	5	9	0	0	0	0	91	0	21
2019	Indeterminate (permanent)	76	12	4	1	1	0	6	94	2	428
2018	Indeterminate (permanent)	67	17	7	2	0	0	7	90	3	398
2018	Term	61	28	3	0	0	0	8	96	0	23
2018	Casual	93	4	0	0	0	0	4	100	0	25
2018	Student	65	24	0	6	0	0	6	94	6	17
2017	Indeterminate (permanent)	73	15	4	0	0	1	8	96	0	345
2017	Term	70	15	0	0	0	0	16	100	0	13
2017	Casual	64	18	0	0	6	6	6	93	7	16
2017	Student	77	8	8	0	0	0	8	92	0	13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	72	16	6	2	2	0	2	90	4	457
2020	Term	43	16	14	18	5	0	4	62	24	21
2019	Indeterminate (permanent)	72	10	7	4	3	1	4	86	7	427
2019	Term	19	27	16	21	16	0	0	46	38	29
2019	Casual	53	0	29	9	8	0	0	53	18	10
2019	Student	66	10	3	7	10	0	3	79	18	29
2018	Indeterminate (permanent)	68	16	5	3	2	0	5	88	6	400
2018	Term	30	13	9	21	27	0	0	43	48	23
2018	Casual	40	9	12	9	31	0	0	49	39	25
2018	Student	41	18	6	24	12	0	0	59	35	17
2017	Indeterminate (permanent)	64	16	7	2	3	1	6	86	6	348
2017	Term	49	7	20	8	8	0	8	62	17	13
2017	Casual	52	12	6	6	24	0	0	65	30	16
2017	Student	46	8	31	0	15	0	0	54	15	13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	26	15	6	6	2	73	11	456
2020	Term	58	15	18	0	0	9	80	0	21
2019	Indeterminate (permanent)	53	25	14	4	3	2	79	7	425
2019	Term	59	33	8	0	0	0	92	0	29
2019	Casual	82	8	0	0	10	0	90	10	10
2019	Student	52	34	10	3	0	0	86	3	29
2018	Indeterminate (permanent)	48	27	14	5	4	2	76	9	399
2018	Term	57	40	3	0	0	0	97	0	23
2018	Casual	63	24	4	8	0	0	88	8	24
2018	Student	41	24	18	6	12	0	65	18	17
2017	Indeterminate (permanent)	51	26	11	4	3	4	81	7	348
2017	Term	62	22	0	0	0	16	100	0	13
2017	Casual	65	18	0	6	6	6	87	13	16
2017	Student	69	23	8	0	0	0	92	0	13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	41	23	4	4	0	0	69	8	456
2020	Term	29	52	10	5	0	0	4	84	5	21

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	13	31	36	15	4	0	0	44	19	457
2020	Term	15	67	13	5	0	0	0	82	5	21
2019	Indeterminate (permanent)	13	29	39	15	4	0	0	41	20	431
2019	Term	14	39	39	4	0	0	3	55	5	29
2019	Casual	42	49	0	9	0	0	0	91	9	10
2019	Student	38	38	21	0	0	0	3	79	0	29
2018	Indeterminate (permanent)	12	27	40	16	4	0	0	39	21	401
2018	Term	23	33	29	11	4	0	0	57	15	23
2018	Casual	27	39	34	0	0	0	0	66	0	26
2018	Student	13	38	50	0	0	0	0	50	0	16
2017	Indeterminate (permanent)	12	26	37	16	8	1	1	38	25	347
2017	Term	7	65	22	6	0	0	0	72	6	13
2017	Casual	26	51	11	12	0	0	0	76	12	16
2017	Student	31	54	15	0	0	0	0	85	0	13

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	22	38	20	9	0	29	33	454
2020	Term	5	5	29	47	15	0	61	9	21
2019	Indeterminate (permanent)	11	20	37	22	11	0	33	30	428
2018	Indeterminate (permanent)	7	20	43	20	9	0	30	27	393
2018	Term	6	4	51	17	22	0	39	10	23
2018	Casual	0	8	29	44	19	0	64	8	25
2018	Student	6	18	29	24	24	0	47	24	17
2017	Indeterminate (permanent)	9	23	36	20	10	1	30	33	347
2017	Term	0	0	59	26	15	0	41	0	13
2017	Casual	0	0	30	43	21	6	68	0	16
2017	Student	0	0	23	31	46	0	77	0	13

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	42	11	6	4	2	80	9	457
2020	Term	49	46	0	0	0	5	100	0	20
2019	Indeterminate (permanent)	23	37	23	10	4	3	61	15	430
2019	Term	23	47	19	7	4	0	70	10	28
2019	Casual	13	41	28	0	0	18	66	0	10
2019	Student	34	31	28	3	0	3	68	4	29
2018	Indeterminate (permanent)	26	42	16	9	4	4	70	13	402
2018	Term	40	31	8	4	5	12	80	10	23
2018	Casual	47	19	18	5	0	11	74	5	26
2018	Student	24	41	18	18	0	0	65	18	17
2017	Indeterminate (permanent)	34	40	15	5	4	2	75	10	348
2017	Term	24	54	15	0	0	7	84	0	13
2017	Casual	34	39	7	0	0	21	92	0	15
2017	Student	38	46	15	0	0	0	85	0	13

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	32	16	8	6	2	0	69	15	456
2020	Term	37	44	4	10	0	5	0	85	10	21

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	31	8	7	7	1	0	77	14	455
2020	Term	48	28	20	0	4	0	0	75	4	21

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	26	11	3	3	2	0	83	6	449
2020	Term	58	29	4	9	0	0	0	86	9	21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	36	15	9	7	0	0	69	16	456
2020	Term	52	39	0	5	0	0	4	95	5	21
2019	Indeterminate (permanent)	19	31	23	15	10	2	0	51	25	427
2019	Term	28	39	13	4	8	7	0	73	13	29
2019	Casual	22	31	47	0	0	0	0	53	0	10
2019	Student	31	59	7	3	0	0	0	90	3	29
2018	Indeterminate (permanent)	23	38	16	14	7	2	0	63	21	400
2018	Term	35	24	18	8	11	4	0	61	20	23
2018	Casual	57	32	11	0	0	0	0	89	0	26
2018	Student	24	29	29	18	0	0	0	53	18	17
2017	Indeterminate (permanent)	20	40	14	11	13	2	0	61	25	346
2017	Term	25	43	15	8	0	9	0	75	9	13
2017	Casual	25	37	25	14	0	0	0	61	14	16
2017	Student	46	46	0	0	8	0	0	92	8	13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	43	9	4	3	1	0	84	7	456
2020	Term	47	43	5	0	0	0	4	95	0	21

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	40	10	4	3	1	0	83	7	456
2020	Term	40	45	5	5	0	0	5	90	5	20

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	40	16	5	2	1	0	76	8	450
2020	Term	42	34	15	0	4	0	4	79	5	21

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	34	12	3	2	2	1	83	5	451
2020	Term	46	40	9	0	0	0	4	90	0	21

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	74	19	3	1	1	2	0	95	2	455
2020	Term	76	19	0	0	0	0	4	100	0	21

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	32	8	2	2	2	0	88	4	456
2020	Term	44	33	5	0	0	9	9	94	0	21

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	31	6	4	3	1	0	87	7	457
2020	Term	56	29	15	0	0	0	0	85	0	21

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	26	10	4	2	1	0	85	5	454
2020	Term	55	26	9	5	0	0	4	85	5	21

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	36	16	14	2	1	2	67	17	156

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	456
2020	Term	14	86	21

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	454
2020	Term	9	91	21
2019	Indeterminate (permanent)	19	81	429
2019	Term	3	97	29
2019	Casual	0	100	10
2019	Student	7	93	29
2017	Indeterminate (permanent)	19	81	347
2017	Casual	0	100	16
2014	Indeterminate (permanent)	17	83	503
2014	Term	0	100	13
2014	Casual	0	100	18
2014	Student	0	100	14

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	82	18	81
2017	Indeterminate (permanent)	86	14	67
2014	Indeterminate (permanent)	84	16	87

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	37	8	5	6	81	11	66
2017	Indeterminate (permanent)	45	41	5	7	2	86	9	58
2014	Indeterminate (permanent)	59	27	1	11	1	86	13	73

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	29	6	3	2	2	1	88	6	457
2020	Term	57	30	0	5	0	0	9	95	5	21

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	51	18	0	62	38	457
2020	Term	9	58	24	9	86	14	21

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	38	62	141

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	24	17	14	19	1	5	48	34	141

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	15	18	28	28	1	5	23	59	141

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	19	15	8	6	2	7	69	15	456
2020	Term	54	9	5	4	0	4	24	87	6	21
2019	Indeterminate (permanent)	32	21	16	13	13	1	5	56	27	422
2019	Term	45	29	16	3	0	3	3	80	4	29
2019	Casual	23	19	18	0	0	13	27	70	0	10
2019	Student	55	28	3	0	0	7	7	96	0	29
2018	Indeterminate (permanent)	35	17	15	15	13	1	4	54	29	400
2018	Term	57	12	23	0	8	0	0	69	8	23
2018	Casual	58	11	3	5	3	0	20	86	10	26
2018	Student	29	29	24	0	6	0	12	67	7	17

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada School of Public Service by Question 105. What is your current employee status?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack