2020 Public Service Employee Survey Results for Canada School of Public Service by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 44 6 10 2 0 0 82 12 478
2020 Part-time 42 33 7 12 6 0 0 76 17 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 19 3 4 2 1 0 91 6 477
2020 Part-time 80 15 0 0 0 6 0 100 0 15
2017 Full-time 63 24 8 3 1 1 0 88 5 363
2017 Part-time 78 16 6 0 0 0 0 94 0 27
2014 Full-time 59 29 6 4 1 0 1 89 5 511
2014 Part-time 72 21 5 0 0 2 0 95 0 39

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 37 10 10 3 0 1 77 13 475
2020 Part-time 41 27 6 26 0 0 0 68 26 15
2019 Full-time 45 32 8 12 3 0 0 77 15 483
2019 Part-time 64 28 8 0 0 0 0 92 0 12
2017 Full-time 43 37 6 9 5 0 0 80 14 362
2017 Part-time 59 32 6 3 0 0 0 90 3 27
2014 Full-time 44 39 5 8 4 0 0 82 12 511
2014 Part-time 50 29 9 9 0 0 2 81 10 39

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 41 12 10 3 0 0 75 13 477
2020 Part-time 48 26 12 7 0 0 7 80 8 15
2019 Full-time 29 39 16 11 5 1 0 69 16 483
2019 Part-time 17 75 0 8 0 0 0 92 8 12
2017 Full-time 33 37 15 9 5 0 0 70 15 362
2017 Part-time 29 49 8 3 3 0 8 84 7 26
2014 Full-time 31 42 13 11 4 0 0 73 14 511
2014 Part-time 39 25 12 20 2 0 2 66 23 39

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 37 11 6 3 0 0 79 9 475
2020 Part-time 54 21 0 19 0 0 7 80 20 15
2019 Full-time 47 33 12 5 3 0 0 80 8 482
2019 Part-time 45 47 0 0 8 0 0 92 8 12
2017 Full-time 47 36 8 6 3 0 0 83 9 362
2017 Part-time 63 34 0 0 3 0 0 97 3 27
2014 Full-time 49 39 7 3 1 0 0 88 5 511
2014 Part-time 63 26 5 2 0 2 2 93 2 39

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 31 9 7 4 0 0 80 11 477
2020 Part-time 55 31 6 0 0 0 8 93 0 14
2019 Full-time 50 31 8 6 4 0 0 82 10 481
2019 Part-time 56 34 0 0 0 0 10 100 0 12
2017 Full-time 49 31 9 7 5 0 0 80 11 360
2017 Part-time 64 20 3 3 3 0 7 90 7 27
2014 Full-time 45 33 9 7 5 0 1 79 12 511
2014 Part-time 65 23 7 3 2 0 0 88 5 39

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 34 10 7 6 0 0 78 12 477
2020 Part-time 28 48 0 17 0 0 7 82 18 15
2019 Full-time 36 35 13 11 5 0 0 71 16 484
2019 Part-time 45 23 24 8 0 0 0 68 8 12
2017 Full-time 38 41 11 7 4 0 0 79 10 363
2017 Part-time 40 33 17 6 3 0 0 73 9 27
2014 Full-time 38 40 11 8 4 0 0 77 12 510
2014 Part-time 36 46 11 7 0 0 0 82 7 39

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 32 10 9 6 0 0 76 15 476
2020 Part-time 48 41 11 0 0 0 0 89 0 15
2019 Full-time 35 37 13 7 8 0 0 72 14 482
2019 Part-time 55 24 21 0 0 0 0 79 0 12
2017 Full-time 34 36 13 11 6 0 0 70 17 363
2017 Part-time 59 22 16 3 0 0 0 81 3 27
2014 Full-time 32 37 12 9 10 1 0 69 19 511
2014 Part-time 42 34 11 13 0 0 0 75 13 39

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 38 11 11 5 0 0 73 16 475
2020 Part-time 27 61 0 12 0 0 0 88 12 15
2019 Full-time 25 38 14 14 8 1 0 64 22 479
2019 Part-time 27 41 24 8 0 0 0 68 8 12
2017 Full-time 29 38 12 16 5 0 0 67 21 362
2017 Part-time 40 41 9 6 3 0 0 81 10 27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 33 10 4 2 1 0 84 6 476
2020 Part-time 54 35 0 11 0 0 0 89 11 15
2019 Full-time 40 35 13 6 5 0 0 76 11 479
2019 Part-time 17 65 10 8 0 0 0 82 8 12
2017 Full-time 43 37 9 7 3 1 0 81 10 363
2017 Part-time 38 44 15 3 0 0 0 82 3 27
2014 Full-time 47 36 8 4 4 1 0 84 9 511
2014 Part-time 47 33 13 2 4 0 0 80 6 39

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 28 11 8 7 0 0 74 15 475
2020 Part-time 46 41 0 6 0 0 7 94 6 15
2019 Full-time 35 32 15 11 8 0 0 67 19 480
2019 Part-time 27 58 7 0 8 0 0 85 8 12
2017 Full-time 34 36 12 10 7 0 0 71 17 361
2017 Part-time 48 25 7 14 3 0 3 75 17 27

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 31 10 4 2 0 0 84 6 474
2020 Part-time 41 35 13 11 0 0 0 76 11 15
2019 Full-time 47 32 13 5 2 0 0 80 8 479
2019 Part-time 35 50 15 0 0 0 0 85 0 12
2017 Full-time 53 36 8 3 0 0 0 89 3 363
2017 Part-time 45 43 8 3 0 0 0 89 3 27
2014 Full-time 65 24 8 2 1 0 0 89 3 511
2014 Part-time 67 21 10 2 0 0 0 88 2 39

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 33 10 8 6 0 0 75 15 475
2020 Part-time 35 37 15 6 0 0 7 78 6 15
2019 Full-time 34 37 13 8 7 0 0 72 15 480
2019 Part-time 8 59 25 8 0 0 0 67 8 12
2017 Full-time 37 37 11 10 5 0 0 74 15 363
2017 Part-time 36 37 14 6 3 0 3 76 10 27
2014 Full-time 29 41 13 10 7 0 0 70 17 511
2014 Part-time 31 40 9 9 5 0 5 75 15 39

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 33 8 4 6 0 0 82 10 475
2020 Part-time 48 46 0 6 0 0 0 94 6 15
2019 Full-time 41 33 14 7 4 0 0 74 11 481
2019 Part-time 35 57 0 8 0 0 0 92 8 12
2017 Full-time 44 31 13 7 5 0 0 75 12 363
2017 Part-time 47 28 10 3 9 0 3 77 13 27
2014 Full-time 36 35 15 9 4 0 0 71 14 511
2014 Part-time 41 26 29 4 0 0 0 67 4 39

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 35 12 8 5 0 0 75 13 474
2020 Part-time 37 51 6 6 0 0 0 88 6 14
2019 Full-time 34 37 14 9 5 1 0 72 14 474
2019 Part-time 37 49 7 7 0 0 0 86 7 12
2017 Full-time 38 34 12 10 5 0 0 73 15 363
2017 Part-time 47 24 26 0 3 0 0 71 3 27
2014 Full-time 34 37 13 9 6 1 0 72 15 511
2014 Part-time 29 38 26 2 4 0 0 67 7 39

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 32 11 5 4 0 0 80 9 476
2020 Part-time 29 48 17 6 0 0 0 77 6 15
2019 Full-time 40 37 12 7 4 0 0 77 11 485
2019 Part-time 38 46 16 0 0 0 0 84 0 11
2017 Full-time 42 39 12 6 1 0 0 81 7 362
2017 Part-time 44 39 14 0 3 0 0 83 3 27
2014 Full-time 42 39 11 5 3 0 0 81 8 511
2014 Part-time 40 49 7 4 0 0 0 89 4 39

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 36 20 7 4 0 0 68 11 476
2020 Part-time 76 0 19 6 0 0 0 76 6 15
2019 Full-time 42 31 15 7 5 0 0 73 12 479
2019 Part-time 63 16 14 7 0 0 0 79 7 12
2017 Full-time 34 40 17 6 4 0 0 74 9 362
2017 Part-time 63 21 9 3 0 0 4 87 3 27
2014 Full-time 36 38 16 9 2 0 0 74 10 511
2014 Part-time 52 29 12 2 2 0 2 83 5 38

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 28 36 16 6 1 1 23 41 477
2020 Part-time 0 23 26 29 15 7 0 47 24 15
2019 Full-time 18 30 32 11 8 1 1 19 49 485
2019 Part-time 7 40 25 18 10 0 0 28 47 12
2017 Full-time 18 31 31 13 4 1 2 17 50 362
2017 Part-time 6 18 41 15 17 0 3 33 25 27
2014 Full-time 15 34 32 12 5 1 2 18 49 511
2014 Part-time 4 34 26 17 14 2 2 33 40 39

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 17 30 26 12 2 1 39 30 477
2020 Part-time 6 14 20 36 16 8 0 56 22 14
2019 Full-time 28 23 26 12 8 2 1 20 53 480
2019 Part-time 22 25 26 17 10 0 0 27 47 12
2017 Full-time 25 26 29 12 6 1 2 18 52 362
2017 Part-time 13 17 28 26 11 3 3 39 32 27
2014 Full-time 17 25 31 14 7 2 3 23 44 510
2014 Part-time 6 14 38 13 15 12 2 32 24 39

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 14 23 29 21 9 2 2 31 39 475
2020 Part-time 17 20 7 28 13 7 7 48 44 15
2019 Full-time 28 23 24 14 8 2 1 23 52 482
2019 Part-time 24 15 25 20 8 8 0 31 42 12
2017 Full-time 25 28 28 12 4 1 3 17 55 362
2017 Part-time 17 28 20 20 4 8 3 27 51 27
2014 Full-time 31 28 23 11 3 2 2 14 62 510
2014 Part-time 21 33 14 17 10 2 2 28 57 39

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 21 33 25 10 1 1 36 30 477
2020 Part-time 12 6 16 20 39 0 8 64 20 14
2019 Full-time 13 18 30 24 14 0 1 39 31 483
2019 Part-time 7 22 18 18 35 0 0 53 29 12
2017 Full-time 13 22 32 23 8 1 1 31 36 362
2017 Part-time 10 10 23 28 26 0 3 56 20 27
2014 Full-time 13 17 39 21 9 1 1 30 31 509
2014 Part-time 2 7 28 34 14 7 7 56 11 39

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 16 24 27 17 11 2 3 30 42 477
2020 Part-time 6 6 18 13 44 6 7 66 13 15
2019 Full-time 21 22 23 19 11 1 2 31 44 483
2019 Part-time 21 8 26 7 38 0 0 45 29 12
2017 Full-time 22 25 27 13 8 1 4 22 50 360
2017 Part-time 13 3 40 17 16 3 9 38 17 27
2014 Full-time 24 27 26 14 5 2 3 20 53 511
2014 Part-time 9 14 15 38 17 2 4 59 25 38

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 14 17 29 24 10 4 2 36 33 475
2020 Part-time 0 19 19 28 22 7 6 57 22 15
2019 Full-time 23 23 20 15 13 4 2 30 49 482
2019 Part-time 21 0 16 49 8 7 0 60 22 12
2017 Full-time 24 27 23 15 6 2 2 22 54 362
2017 Part-time 15 14 40 15 5 11 0 22 33 27
2014 Full-time 16 21 26 23 8 3 4 33 39 511
2014 Part-time 5 14 24 30 15 5 8 51 22 38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 22 32 18 10 1 1 29 39 477
2020 Part-time 0 32 19 22 22 6 0 47 34 15
2019 Full-time 21 23 27 15 10 3 1 27 45 484
2019 Part-time 17 22 18 10 26 7 0 39 42 12
2017 Full-time 23 23 32 13 6 2 2 20 47 360
2017 Part-time 6 21 31 15 16 11 0 35 31 27
2014 Full-time 22 28 31 10 5 2 2 16 52 510
2014 Part-time 9 24 27 14 10 10 7 28 39 39

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 15 35 31 12 0 1 43 21 478
2020 Part-time 0 6 46 20 22 6 0 45 6 15
2019 Full-time 9 20 26 28 16 0 0 45 29 484
2019 Part-time 8 22 17 18 35 0 0 53 30 12
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 31 13 8 5 5 2 71 14 478
2020 Part-time 42 30 7 6 0 7 7 85 7 15
2019 Full-time 34 30 18 8 5 3 2 68 14 484
2019 Part-time 47 31 15 0 0 0 7 84 0 12
2017 Full-time 34 31 13 11 6 3 2 68 18 363
2017 Part-time 52 23 6 3 6 0 9 83 10 27
2014 Full-time 35 28 14 9 7 3 4 67 18 511
2014 Part-time 44 26 4 2 2 2 19 89 5 39

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 26 7 7 4 1 0 82 11 478
2020 Part-time 80 13 7 0 0 0 0 93 0 15
2019 Full-time 52 29 7 7 5 0 0 81 11 483
2019 Part-time 54 38 0 8 0 0 0 92 8 12
2017 Full-time 53 26 8 9 4 0 0 79 13 363
2017 Part-time 59 21 10 0 3 0 8 86 3 27
2014 Full-time 51 28 8 6 6 0 0 79 13 510
2014 Part-time 63 26 3 2 2 2 2 92 5 39

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 28 5 3 3 0 0 89 5 476
2020 Part-time 81 19 0 0 0 0 0 100 0 15
2019 Full-time 55 31 7 4 2 0 0 86 7 483
2019 Part-time 59 33 8 0 0 0 0 92 0 12
2017 Full-time 52 34 7 4 3 0 0 86 7 363
2017 Part-time 59 32 6 0 3 0 0 90 3 27
2014 Full-time 49 35 7 5 3 0 0 85 8 509
2014 Part-time 70 24 4 0 0 0 2 96 0 39

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 35 6 4 2 0 0 88 6 477
2020 Part-time 80 13 0 0 0 0 7 100 0 15
2019 Full-time 50 34 11 3 2 0 0 84 5 482
2019 Part-time 47 53 0 0 0 0 0 100 0 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 23 7 3 3 5 1 86 7 477
2020 Part-time 74 13 13 0 0 0 0 87 0 15
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 64 22 7 2 3 0 1 89 4 477
2020 Part-time 52 41 7 0 0 0 0 93 0 15
2019 Full-time 57 24 12 4 2 1 1 83 5 481
2019 Part-time 42 25 15 8 0 0 10 74 9 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 26 9 5 4 0 1 82 9 477
2020 Part-time 72 22 6 0 0 0 0 94 0 15
2019 Full-time 44 29 15 6 5 0 1 74 11 484
2019 Part-time 37 33 7 16 0 0 7 75 17 12
2017 Full-time 44 29 13 8 4 1 1 75 12 363
2017 Part-time 49 35 7 3 3 0 3 86 7 27
2014 Full-time 42 36 8 6 6 1 1 80 12 510
2014 Part-time 48 26 12 7 4 0 2 76 12 39

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 23 10 4 5 1 1 80 10 475
2020 Part-time 80 20 0 0 0 0 0 100 0 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 27 8 5 3 1 0 83 8 478
2020 Part-time 59 41 0 0 0 0 0 100 0 15
2019 Full-time 49 27 12 5 5 1 1 78 10 480
2019 Part-time 54 16 7 16 0 0 7 75 17 12
2017 Full-time 47 31 9 9 3 1 1 79 12 362
2017 Part-time 53 38 6 0 3 0 0 91 3 27
2014 Full-time 47 31 10 6 5 1 0 79 12 511
2014 Part-time 57 26 8 5 2 0 2 85 7 39

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 48 52 478
2020 Part-time 32 68 15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 18 5 2 2 4 5 89 5 478
2020 Part-time 81 13 0 0 0 0 6 100 0 15

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 23 8 4 4 0 0 84 8 478
2020 Part-time 81 13 0 6 0 0 0 94 6 15
2019 Full-time 54 25 10 6 5 0 0 79 11 484
2019 Part-time 54 16 14 8 8 0 0 70 16 12
2017 Full-time 53 25 10 7 3 1 1 79 10 361
2017 Part-time 80 14 3 0 3 0 0 94 3 27
2014 Full-time 53 29 7 4 5 1 1 83 9 511
2014 Part-time 67 14 13 2 2 0 2 83 5 39
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 33 13 8 6 4 0 71 15 478
2020 Part-time 55 28 11 6 0 0 0 83 6 15
2019 Full-time 27 28 16 14 11 4 0 57 26 478
2019 Part-time 20 40 0 7 15 18 0 73 27 12
2017 Full-time 28 36 14 11 6 5 0 68 17 363
2017 Part-time 27 45 14 3 3 8 0 78 7 27
2014 Full-time 29 34 17 8 6 6 0 67 15 511
2014 Part-time 39 27 12 4 2 11 5 78 8 39

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 31 13 12 9 1 0 66 22 477
2020 Part-time 41 48 6 6 0 0 0 89 6 15
2019 Full-time 23 27 17 15 16 1 0 51 32 479
2019 Part-time 30 23 25 0 15 7 0 57 16 12
2017 Full-time 22 34 15 16 10 3 0 58 26 363
2017 Part-time 20 34 21 6 8 3 8 61 16 27
2014 Full-time 26 34 17 13 8 2 0 62 21 511
2014 Part-time 22 32 23 10 4 7 2 59 15 39

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 33 17 11 11 3 0 61 22 477
2020 Part-time 42 26 26 6 0 0 0 68 6 15
2019 Full-time 17 26 20 19 15 3 0 44 35 474
2019 Part-time 20 16 35 14 8 7 0 39 24 12
2017 Full-time 15 25 24 19 12 5 0 43 32 363
2017 Part-time 20 24 24 18 11 3 0 45 30 27
2014 Full-time 17 32 21 16 9 4 0 51 27 511
2014 Part-time 17 27 26 7 8 13 2 53 17 39

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 36 13 15 10 1 0 61 25 476
2020 Part-time 35 46 13 6 0 0 0 81 6 15
2019 Full-time 18 24 19 21 16 2 0 42 38 478
2019 Part-time 20 23 43 14 0 0 0 43 14 12
2017 Full-time 16 35 19 16 10 4 0 53 27 362
2017 Part-time 20 24 32 0 14 10 0 49 16 27
2014 Full-time 19 33 16 18 11 2 0 53 30 511
2014 Part-time 26 31 22 14 2 2 2 60 17 39

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 26 15 7 2 1 0 76 10 478
2020 Part-time 67 22 11 0 0 0 0 89 0 15
2019 Full-time 40 24 19 10 4 2 0 66 15 484
2019 Part-time 60 16 24 0 0 0 0 76 0 12
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 42 14 12 5 0 0 69 17 477
2020 Part-time 22 61 11 6 0 0 0 83 6 15
2019 Full-time 19 38 18 15 9 0 0 57 24 480
2019 Part-time 20 72 8 0 0 0 0 92 0 12
2017 Full-time 24 41 17 9 8 1 0 66 17 362
2017 Part-time 28 45 13 14 0 0 0 73 14 27
2014 Full-time 31 44 14 7 3 1 0 76 11 510
2014 Part-time 32 41 11 11 0 2 2 77 12 39

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 34 22 15 10 3 0 52 25 474
2020 Part-time 28 29 19 19 6 0 0 57 24 15
2019 Full-time 10 23 21 24 19 2 0 34 44 480
2019 Part-time 11 47 7 19 16 0 0 58 35 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 34 9 5 5 2 0 81 10 477
2020 Part-time 54 27 0 11 0 0 7 88 12 15
2019 Full-time 36 33 15 8 5 3 1 71 14 482
2019 Part-time 44 33 0 16 0 7 0 83 17 12
2017 Full-time 40 38 8 7 5 2 1 80 12 362
2017 Part-time 39 34 13 3 3 5 3 79 7 27
2014 Full-time 48 33 8 6 2 2 1 83 8 510
2014 Part-time 37 40 4 13 2 2 2 80 15 39

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 34 16 6 4 1 0 75 9 477
2020 Part-time 41 46 6 0 0 0 7 94 0 15
2019 Full-time 27 32 22 10 6 2 0 61 17 483
2019 Part-time 27 10 48 7 8 0 0 37 15 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 26 15 14 11 11 2 55 28 476
2020 Part-time 41 20 15 6 0 6 13 75 7 15
2019 Full-time 20 18 23 12 13 13 2 44 29 483
2019 Part-time 0 30 16 7 8 25 14 49 24 12
2017 Full-time 16 24 18 12 13 13 4 48 30 363
2017 Part-time 29 30 14 3 3 14 7 74 8 27
2014 Full-time 20 20 20 14 13 10 3 46 31 511
2014 Part-time 17 19 22 4 5 23 10 54 13 39

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 34 16 10 10 3 0 63 20 474
2020 Part-time 52 24 6 12 0 6 0 81 13 14
2019 Full-time 22 30 19 14 11 3 0 54 26 483
2019 Part-time 27 33 16 0 7 10 7 72 8 12
2017 Full-time 29 35 15 11 7 3 0 66 18 362
2017 Part-time 46 26 8 10 0 10 0 80 11 26
2014 Full-time 24 37 18 10 7 3 0 64 18 511
2014 Part-time 25 34 18 12 0 11 0 66 13 39

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 27 14 15 15 4 2 53 32 478
2020 Part-time 35 15 19 15 11 0 6 53 27 15
2019 Full-time 16 22 19 17 19 4 2 41 39 482
2019 Part-time 10 28 22 8 15 0 17 46 28 12
2017 Full-time 17 24 15 18 18 4 4 45 39 362
2017 Part-time 17 18 13 14 9 4 25 49 33 27
2014 Full-time 13 20 15 21 24 3 4 36 48 511
2014 Part-time 10 17 14 14 9 15 21 41 36 39

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 23 14 6 4 0 2 76 10 476
2020 Part-time 74 15 0 0 11 0 0 89 11 15
2019 Full-time 58 20 12 3 4 1 3 80 8 484
2019 Part-time 68 10 0 8 0 0 14 91 9 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 25 10 4 5 0 2 81 9 476
2020 Part-time 81 0 11 7 0 0 0 81 7 15
2019 Full-time 53 20 14 5 3 2 3 76 8 483
2019 Part-time 60 26 0 0 0 0 14 100 0 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 9 5 5 3 3 4 87 8 477
2020 Part-time 81 6 0 0 0 13 0 100 0 15
2019 Full-time 73 7 6 3 4 4 3 87 7 481
2019 Part-time 78 8 0 0 0 0 14 100 0 12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 10 5 2 2 0 6 91 4 474
2020 Part-time 76 7 0 6 0 11 0 94 6 15
2019 Full-time 78 6 4 1 2 2 6 93 3 477
2019 Part-time 68 0 0 8 0 0 24 89 11 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 38 16 7 4 4 0 72 12 477
2020 Part-time 42 39 7 6 0 6 0 86 6 15
2019 Full-time 25 38 22 6 6 3 0 65 12 484
2019 Part-time 0 70 15 0 8 7 0 75 9 12
2017 Full-time 25 36 21 7 6 3 1 64 14 362
2017 Part-time 37 21 17 12 6 3 3 63 19 27

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 35 11 6 4 1 0 78 10 471
2020 Part-time 48 46 0 6 0 0 0 94 6 15
2019 Full-time 36 35 13 8 5 2 0 73 13 483
2019 Part-time 30 53 16 0 0 0 0 84 0 12
2017 Full-time 45 38 8 5 3 1 0 84 8 363
2017 Part-time 48 34 12 6 0 0 0 82 6 27
2014 Full-time 43 39 9 4 3 3 0 84 6 511
2014 Part-time 44 40 5 0 0 9 2 94 0 39

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 33 15 3 3 5 0 78 7 476
2020 Part-time 60 20 6 0 0 14 0 93 0 14
2019 Full-time 38 31 19 4 4 4 0 72 8 483
2019 Part-time 30 46 15 8 0 0 0 77 8 12
2017 Full-time 44 38 10 3 1 4 0 86 4 361
2017 Part-time 41 30 10 8 0 9 3 80 9 27
2014 Full-time 42 34 13 2 2 6 0 82 4 510
2014 Part-time 42 32 7 0 0 19 0 91 0 39

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 30 14 4 3 5 0 77 8 475
2020 Part-time 57 7 11 11 0 13 0 74 13 15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 29 8 6 3 3 0 83 9 475
2020 Part-time 60 14 14 6 0 0 6 79 6 14

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 30 9 5 3 0 0 83 8 476
2020 Part-time 48 44 0 0 0 0 7 100 0 15
2019 Full-time 47 33 11 4 5 0 0 80 10 482
2019 Part-time 37 46 8 0 8 0 0 84 8 12
2017 Full-time 47 37 8 5 3 0 0 84 8 363
2017 Part-time 66 20 5 9 0 0 0 86 9 27
2014 Full-time 49 36 9 3 3 0 0 86 5 511
2014 Part-time 68 19 9 5 0 0 0 87 5 39

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 30 15 9 9 0 0 67 18 475
2020 Part-time 30 44 14 6 0 6 0 79 7 14
2019 Full-time 29 28 17 13 12 2 0 58 25 484
2019 Part-time 20 43 22 0 8 7 0 68 9 12
2017 Full-time 25 33 20 12 9 1 0 58 21 362
2017 Part-time 32 41 10 3 6 7 0 79 10 27
2014 Full-time 23 34 20 12 9 2 1 58 22 511
2014 Part-time 34 33 18 5 4 5 0 71 10 39

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 33 14 10 7 0 0 69 17 474
2020 Part-time 42 33 18 0 6 0 0 76 6 15
2019 Full-time 30 29 15 13 11 1 0 60 24 481
2019 Part-time 20 50 15 0 15 0 0 70 15 12
2017 Full-time 26 37 18 13 6 0 0 63 19 363
2017 Part-time 27 45 19 3 3 0 3 74 7 27
2014 Full-time 26 37 17 12 7 1 0 64 19 511
2014 Part-time 36 40 7 14 0 0 2 78 14 39

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 22 19 12 11 3 0 57 23 478
2020 Part-time 34 20 29 6 0 11 0 61 6 15
2019 Full-time 26 22 20 14 13 5 1 51 28 484
2019 Part-time 20 33 22 17 8 0 0 53 25 12
2017 Full-time 27 29 14 17 9 3 0 58 28 363
2017 Part-time 11 17 19 17 6 11 18 40 33 27
2014 Full-time 24 27 18 12 12 6 1 55 26 511
2014 Part-time 31 12 35 7 7 5 2 47 15 39
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 39 28 33 478
2020 Part-time 20 27 52 15
2019 Full-time 43 22 35 485
2019 Part-time 48 8 44 12
2017 Full-time 38 30 32 363
2017 Part-time 62 21 17 27
2014 Full-time 38 25 37 511
2014 Part-time 24 33 43 39

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 11 14 55 5 7 8 139
2017 Part-time 5 0 22 5 68 0 16
2014 Full-time 11 19 52 4 9999 14 194
2014 Part-time 11 10 37 11 9999 31 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 11 89 478
2020 Part-time 0 100 15

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 40 60 53

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 72 28 53

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 13 87 53

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 53

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 45 55 53

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 57 43 53

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 54 46 53

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 52 48 53

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 47 53 53

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 63 37 53

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 39 61 53

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 25 75 53

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 56 44 53

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 19 81 53

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 9 91 53

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 63 37 53

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 36 64 53

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 17 83 53

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 32 68 53

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 15 85 53

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 14 86 53

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 10 90 53

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 19 81 53

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 17 83 53

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 10 90 46

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 19 81 46

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 11 89 46

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 13 87 46

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 25 75 46

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 47 53 46

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 48 52 46

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 16 15 4 4 34 7 62 13 478
2020 Part-time 28 22 7 6 0 37 0 79 9 15
2019 Full-time 15 13 19 8 7 29 9 45 24 481
2019 Part-time 20 0 33 8 0 32 7 33 13 12
2017 Full-time 16 17 19 7 6 30 5 51 20 363
2017 Part-time 21 13 9 0 6 35 16 69 13 27
2014 Full-time 14 18 21 6 7 29 5 48 20 511
2014 Part-time 12 13 21 0 0 36 18 54 0 39

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 28 14 5 3 13 1 74 9 478
2020 Part-time 41 28 0 6 0 26 0 92 8 15
2019 Full-time 27 27 22 6 6 11 1 61 14 484
2019 Part-time 20 43 22 0 8 7 0 68 9 12
2017 Full-time 30 33 14 5 4 13 1 73 11 361
2017 Part-time 35 31 9 3 3 12 7 81 8 27
2014 Full-time 25 35 20 4 4 11 1 68 9 511
2014 Part-time 34 19 16 0 0 21 10 76 0 39
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 7 93 477
2020 Part-time 0 100 15
2019 Full-time 7 93 482
2019 Part-time 0 100 12

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 43 57 31
2019 Full-time 49 51 33

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 81 19 33

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 31
2019 Full-time 0 100 33

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 33

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 27 73 31
2019 Full-time 23 77 32

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 25 75 31
2019 Full-time 33 67 32

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 18 82 31
2019 Full-time 17 83 32

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 31

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 45 55 31
2019 Full-time 30 70 32

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 32

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 32

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 16 84 31

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 31
2019 Full-time 0 100 32

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 20 80 31
2019 Full-time 22 78 32

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 31
2019 Full-time 0 100 32

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 21 79 31
2019 Full-time 28 72 32

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 34 66 31
2019 Full-time 44 56 32

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 25 75 32

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 32

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 25 75 31
2019 Full-time 20 80 32

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 32

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 18 82 32

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 35 65 31
2019 Full-time 39 61 32

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 24

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 22 78 24

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 24

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 32 68 24

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 35 65 24

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 55 45 24

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 24

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 58 42 24

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 19 81 24

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 14 16 3 3 36 6 62 10 475
2020 Part-time 29 28 6 0 0 37 0 91 0 15
2019 Full-time 16 14 20 3 4 33 10 52 12 484
2019 Part-time 20 0 41 0 0 38 0 33 0 12
2017 Full-time 18 14 21 2 2 38 5 55 8 363
2017 Part-time 21 17 17 3 3 33 6 62 10 27
2014 Full-time 15 15 19 2 4 36 9 55 11 511
2014 Part-time 19 5 17 2 0 40 17 56 5 39

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 27 16 4 3 12 1 73 9 478
2020 Part-time 42 32 0 0 0 26 0 100 0 15
2019 Full-time 28 26 22 4 4 15 2 64 9 483
2019 Part-time 20 43 22 8 0 7 0 68 9 12
2017 Full-time 33 32 13 2 2 16 1 79 5 363
2017 Part-time 45 17 17 3 3 12 3 73 7 27
2014 Full-time 29 30 17 2 3 18 2 73 6 511
2014 Part-time 41 10 18 0 0 25 5 73 0 39
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 24 16 9 8 0 1 67 17 477
2020 Part-time 46 22 19 6 7 0 0 68 13 15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 27 16 10 7 0 0 66 18 477
2020 Part-time 35 26 6 22 6 0 6 65 29 15
2019 Full-time 28 26 21 13 12 0 1 54 25 484
2019 Part-time 15 34 33 18 0 0 0 49 18 12
2017 Full-time 26 24 19 11 18 0 3 51 30 362
2017 Part-time 12 28 17 16 23 0 5 42 40 27

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 24 29 19 13 0 0 39 32 478
2020 Part-time 41 15 32 13 0 0 0 55 13 15
2019 Full-time 22 27 25 13 12 0 1 49 25 484
2019 Part-time 35 36 8 14 7 0 0 71 21 12
2017 Full-time 18 24 30 16 11 0 1 42 27 363
2017 Part-time 42 22 23 3 6 0 3 67 10 27

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 28 24 17 9 0 0 50 27 478
2020 Part-time 61 15 13 0 11 0 0 76 11 15
2019 Full-time 26 28 23 11 11 0 1 55 22 476
2019 Part-time 45 26 15 7 7 0 0 71 14 12
2017 Full-time 18 28 28 16 9 0 1 46 26 362
2017 Part-time 36 42 3 9 3 3 3 83 13 27

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 16 23 22 21 16 1 0 40 38 473
2020 Part-time 35 33 20 6 0 0 6 72 6 15
2019 Full-time 19 21 24 19 16 0 1 40 36 478
2019 Part-time 25 39 15 15 7 0 0 63 22 12
2017 Full-time 14 19 25 22 18 0 2 34 41 363
2017 Part-time 19 53 10 8 6 0 3 75 15 27

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 32 18 7 7 1 3 68 14 476
2020 Part-time 81 19 0 0 0 0 0 100 0 15
2019 Full-time 47 23 12 8 5 0 4 74 13 482
2019 Part-time 71 8 7 14 0 0 0 79 14 12
2017 Full-time 39 23 20 7 2 1 7 68 10 360
2017 Part-time 66 25 3 0 0 0 6 97 0 27

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 27 22 11 8 1 0 58 20 476
2020 Part-time 50 7 32 6 6 0 0 57 11 15
2019 Full-time 40 26 18 8 8 0 1 66 15 482
2019 Part-time 49 16 11 24 0 0 0 65 24 11
2017 Full-time 29 31 20 10 9 0 1 60 19 362
2017 Part-time 57 18 5 11 3 0 6 80 15 27

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 23 22 11 10 0 4 56 22 474
2020 Part-time 44 11 19 15 11 0 0 55 26 15

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 33 21 9 5 1 1 64 15 475
2020 Part-time 61 13 19 7 0 0 0 74 7 15
2019 Full-time 28 29 20 12 9 0 1 58 21 485
2019 Part-time 35 35 15 8 7 0 0 70 15 12
2017 Full-time 28 30 21 14 6 1 0 59 20 361
2017 Part-time 48 26 3 14 6 0 3 76 21 27

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 35 20 15 11 1 1 54 26 477
2020 Part-time 50 31 13 6 0 0 0 81 6 15
2019 Full-time 18 28 25 17 11 0 0 46 29 479
2019 Part-time 27 34 17 0 22 0 0 61 22 12
2017 Full-time 16 27 28 15 13 0 1 43 29 361
2017 Part-time 35 32 10 11 9 0 3 69 20 27

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 30 19 14 8 0 0 59 22 475
2020 Part-time 52 37 11 0 0 0 0 89 0 15
2019 Full-time 22 26 23 17 11 0 1 48 29 481
2019 Part-time 10 43 32 8 7 0 0 53 15 12
2017 Full-time 21 27 20 20 10 0 1 49 31 361
2017 Part-time 30 28 22 6 11 0 3 60 17 27

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 27 11 7 8 0 1 74 15 475
2020 Part-time 74 20 6 0 0 0 0 94 0 15
2019 Full-time 42 25 14 8 10 0 1 67 18 483
2019 Part-time 45 26 14 0 8 7 0 76 9 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 30 23 11 7 0 0 59 18 477
2020 Part-time 35 20 26 19 0 0 0 55 19 15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 34 21 9 7 0 0 63 16 477
2020 Part-time 56 24 7 13 0 0 0 80 13 15
2019 Full-time 33 31 19 10 6 0 1 64 16 479
2019 Part-time 50 9 18 23 0 0 0 58 23 11
2017 Full-time 29 29 21 10 9 1 1 60 19 360
2017 Part-time 47 33 11 0 3 0 6 85 3 27

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 28 14 4 3 1 1 79 8 475
2020 Part-time 63 6 11 7 13 0 0 68 20 15
2019 Full-time 56 21 11 6 4 0 2 79 10 483
2019 Part-time 51 33 8 8 0 0 0 84 8 12
2017 Full-time 58 20 11 5 5 0 1 79 10 362
2017 Part-time 68 19 0 0 3 3 6 97 3 26

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 35 18 7 5 0 0 71 12 477
2020 Part-time 48 15 11 19 7 0 0 63 26 15

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 15 7 3 2 0 5 88 5 476
2020 Part-time 81 11 7 0 0 0 0 93 0 15
2019 Full-time 74 11 6 1 2 1 4 90 4 482
2019 Part-time 57 18 0 0 8 0 17 90 10 12
2017 Full-time 74 11 4 3 3 1 4 90 6 363
2017 Part-time 71 5 6 6 0 0 12 86 7 27

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 77 11 2 3 4 0 3 91 7 476
2020 Part-time 94 6 0 0 0 0 0 100 0 15
2019 Full-time 68 12 7 4 5 1 3 84 9 483
2019 Part-time 75 10 8 0 0 0 7 91 0 12
2017 Full-time 59 23 9 4 2 0 3 85 6 363
2017 Part-time 74 11 3 6 0 0 6 91 6 27

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 20 5 2 1 0 1 91 4 473
2020 Part-time 94 6 0 0 0 0 0 100 0 15
2019 Full-time 57 26 12 2 2 0 1 84 4 481
2019 Part-time 52 38 10 0 0 0 0 90 0 12
2017 Full-time 62 17 10 4 5 0 2 81 9 362
2017 Part-time 67 15 0 12 0 0 6 87 13 27

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 13 9 6 5 0 1 80 11 476
2020 Part-time 94 0 6 0 0 0 0 94 0 15
2019 Full-time 57 18 12 6 5 0 1 77 11 479
2019 Part-time 56 25 11 9 0 0 0 80 9 11
2017 Full-time 60 13 6 2 0 0 19 90 2 362
2017 Part-time 62 8 0 0 0 0 30 100 0 27

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 64 12 5 2 2 0 16 91 4 478
2020 Part-time 68 6 0 0 0 0 26 100 0 15
2019 Full-time 59 11 7 2 1 0 20 88 3 480
2019 Part-time 43 15 0 7 0 0 35 89 11 12
2017 Full-time 73 15 4 0 0 1 7 95 1 360
2017 Part-time 66 14 0 0 0 3 17 100 0 27

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 15 4 1 2 0 3 93 3 477
2020 Part-time 68 32 0 0 0 0 0 100 0 15
2019 Full-time 78 11 4 1 1 0 5 94 2 482
2019 Part-time 57 18 9 0 0 7 9 90 0 11
2017 Full-time 63 15 8 2 5 1 5 83 8 363
2017 Part-time 51 14 14 3 5 0 13 75 9 27

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 16 6 3 2 0 2 88 6 478
2020 Part-time 48 26 19 0 7 0 0 74 7 15
2019 Full-time 68 10 8 5 4 1 3 82 10 481
2019 Part-time 67 18 0 0 0 0 15 100 0 12
2017 Full-time 52 26 10 4 3 0 4 82 7 363
2017 Part-time 60 20 5 3 0 0 13 91 3 27

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 25 16 6 5 0 2 73 11 477
2020 Part-time 48 20 6 15 11 0 0 69 26 15
2019 Full-time 54 25 13 3 3 0 2 81 6 479
2019 Part-time 42 36 15 0 0 0 7 84 0 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 41 22 4 3 0 0 70 8 477
2020 Part-time 29 39 6 20 6 0 0 69 26 15

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 33 35 15 4 0 0 46 19 478
2020 Part-time 22 39 26 7 6 0 0 61 13 15
2019 Full-time 15 30 37 13 4 0 0 45 17 485
2019 Part-time 18 60 7 15 0 0 0 78 15 12
2017 Full-time 12 28 36 16 8 0 0 40 24 362
2017 Part-time 26 48 16 6 0 3 0 76 7 27

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 21 38 22 9 0 0 31 31 475
2020 Part-time 13 24 13 29 21 0 0 50 37 15
2019 Full-time 10 18 36 23 13 0 0 36 28 481
2019 Part-time 7 25 25 15 28 0 0 43 32 12
2017 Full-time 8 22 36 22 10 0 1 33 30 362
2017 Part-time 6 6 25 23 36 3 0 61 13 27

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 41 11 5 3 3 0 80 9 477
2020 Part-time 63 24 0 6 0 7 0 94 6 15
2019 Full-time 24 37 23 9 4 3 0 62 13 483
2019 Part-time 20 50 22 8 0 0 0 70 8 12
2017 Full-time 35 40 14 5 3 3 0 77 8 363
2017 Part-time 26 47 13 3 7 4 0 77 10 26

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 32 15 8 6 3 0 70 15 477
2020 Part-time 50 28 6 6 0 11 0 87 6 15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 30 9 7 8 1 0 76 14 476
2020 Part-time 41 40 6 6 7 0 0 81 13 15

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 25 11 3 3 2 0 83 6 469
2020 Part-time 59 28 0 0 0 7 6 100 0 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 37 14 9 6 0 0 70 15 477
2020 Part-time 59 22 7 0 6 0 6 86 6 15
2019 Full-time 20 34 21 13 9 2 0 55 23 481
2019 Part-time 27 43 22 0 8 0 0 70 8 12
2017 Full-time 21 40 14 11 12 2 0 62 23 361
2017 Part-time 28 46 6 10 6 4 0 77 17 27

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 42 9 4 2 1 0 84 7 477
2020 Part-time 41 46 13 0 0 0 0 87 0 15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 40 10 4 3 1 0 83 7 476
2020 Part-time 48 33 13 6 0 0 0 81 6 15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 39 16 5 2 1 1 76 8 471
2020 Part-time 28 59 13 0 0 0 0 87 0 15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 34 13 3 2 2 1 82 5 472
2020 Part-time 48 46 6 0 0 0 0 94 0 15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 19 3 1 1 2 0 95 2 476
2020 Part-time 80 15 0 0 0 6 0 100 0 15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 32 8 2 2 2 1 88 4 476
2020 Part-time 58 30 12 0 0 0 0 88 0 14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 31 6 4 3 1 0 87 7 477
2020 Part-time 64 22 0 6 0 8 0 93 7 14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 27 9 4 2 1 0 85 5 474
2020 Part-time 72 16 12 0 0 0 0 88 0 14

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 54 7 4 2 0 2 86 6 157

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 97 3 157

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 36 16 19 3 0 0 62 22 153
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 9 91 477
2020 Part-time 0 100 15

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 16 84 475
2020 Part-time 11 89 15
2019 Full-time 17 83 483
2019 Part-time 8 92 12
2017 Full-time 19 81 363
2014 Full-time 17 83 510

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 86 14 69
2014 Full-time 84 16 85

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Full-time 45 41 5 7 2 0 0 87 9 60
2014 Full-time 60 27 1 10 1 0 0 87 12 71

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 29 6 3 2 2 2 89 6 478
2020 Part-time 74 13 0 6 0 7 0 94 6 15
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 51 18 1 64 36 478
2020 Part-time 46 20 33 0 30 70 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 18 15 7 6 2 8 69 14 477
2020 Part-time 48 7 6 6 0 6 28 83 9 15
2019 Full-time 34 21 15 11 11 2 5 60 23 476
2019 Part-time 51 20 0 15 0 0 14 83 17 12
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