2020 Public Service Employee Survey Results for Canada Energy Regulator by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	42	3	10	3	0	0	83	13	60
2020	Non-supervisor	41	47	3	7	2	0	0	88	9	322

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	85	10	3	0	2	0	0	95	2	60
2020	Non-supervisor	78	13	2	3	2	2	0	93	5	321
2017	Supervisor	70	13	9	2	0	0	6	89	2	47
2017	Non-supervisor	70	14	3	5	2	2	4	89	8	242
2014	Supervisor	74	10	7	3	3	0	2	86	7	58
2014	Non-supervisor	70	18	4	4	1	1	2	91	5	286

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	41	7	3	5	0	85	8	60
2020	Non-supervisor	41	42	8	8	1	1	84	9	322
2019	Supervisor	66	26	3	2	3	0	91	5	58
2019	Non-supervisor	37	33	9	16	5	0	70	21	303
2017	Supervisor	67	21	2	8	2	0	88	10	48
2017	Non-supervisor	43	28	7	17	4	0	72	21	242
2014	Supervisor	53	21	3	12	10	0	74	23	58
2014	Non-supervisor	33	29	7	18	12	0	62	31	285

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	34	7	9	9	0	0	76	17	58
2020	Non-supervisor	35	39	12	11	1	1	0	75	13	319
2019	Supervisor	45	29	9	12	5	0	0	74	17	58
2019	Non-supervisor	27	42	13	12	5	0	0	69	17	301
2018	Supervisor	35	39	10	8	6	0	2	75	15	49
2018	Non-supervisor	20	51	13	13	3	0	0	71	16	240
2017	Supervisor	38	27	10	17	8	0	0	65	25	48
2017	Non-supervisor	30	39	12	12	7	0	0	69	18	240
2014	Supervisor	38	34	12	10	5	0	0	72	16	58
2014	Non-supervisor	30	44	10	11	5	1	0	75	15	286

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	33	3	2	5	0	0	90	7	58
2020	Non-supervisor	46	38	9	5	1	1	0	85	6	322
2019	Supervisor	75	17	5	0	3	0	0	92	3	59
2019	Non-supervisor	47	38	7	6	1	0	0	86	7	299
2017	Supervisor	67	29	0	2	2	0	0	96	4	48
2017	Non-supervisor	54	31	6	6	3	0	0	85	9	240
2014	Supervisor	64	22	3	3	7	0	0	86	10	58
2014	Non-supervisor	54	36	4	3	2	0	1	91	5	285

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	30	5	15	7	73	22	60
2020	Non-supervisor	50	32	10	7	2	81	9	320
2019	Supervisor	51	22	8	12	7	73	19	59
2019	Non-supervisor	47	31	8	10	4	78	14	301
2018	Supervisor	41	37	4	12	6	78	18	49
2018	Non-supervisor	44	36	11	5	3	81	9	241
2017	Supervisor	35	25	2	21	17	60	38	48
2017	Non-supervisor	50	33	5	6	6	83	12	241
2014	Supervisor	42	33	3	12	9	76	21	58
2014	Non-supervisor	43	40	8	7	2	83	9	286

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	30	8	7	7	78	13	60
2020	Non-supervisor	40	37	10	8	4	78	12	320
2019	Supervisor	50	31	5	9	5	81	14	58
2019	Non-supervisor	27	43	12	11	7	69	18	301
2018	Supervisor	38	25	13	23	2	63	25	48
2018	Non-supervisor	24	42	15	15	5	66	20	241
2017	Supervisor	40	44	2	8	6	83	15	48
2017	Non-supervisor	31	44	10	10	5	75	14	241
2014	Supervisor	48	38	5	3	5	86	8	58
2014	Non-supervisor	37	43	9	7	4	80	11	286

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	37	12	7	12	0	70	18	60
2020	Non-supervisor	32	38	12	9	7	1	71	16	322
2019	Supervisor	29	44	7	14	7	0	73	20	59
2019	Non-supervisor	19	43	12	17	9	0	62	26	301
2018	Supervisor	22	27	20	16	14	0	49	31	49
2018	Non-supervisor	22	38	14	15	11	0	60	26	240
2017	Supervisor	31	35	13	10	10	0	67	21	48
2017	Non-supervisor	23	40	12	17	8	0	64	25	241
2014	Supervisor	26	44	8	12	10	0	69	22	58
2014	Non-supervisor	27	46	12	11	5	0	72	16	285

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	42	2	13	10	75	23	60
2020	Non-supervisor	29	42	11	14	4	70	18	320
2019	Supervisor	27	58	3	7	5	85	12	59
2019	Non-supervisor	20	40	14	20	7	59	26	302
2018	Supervisor	22	39	12	16	10	61	27	49
2018	Non-supervisor	21	42	14	13	10	63	23	241
2017	Supervisor	29	29	13	23	6	58	29	48
2017	Non-supervisor	22	48	9	15	6	70	21	241

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	25	10	2	2	0	87	3	60
2020	Non-supervisor	45	34	10	9	3	0	78	12	322
2019	Supervisor	59	26	9	5	2	0	84	7	58
2019	Non-supervisor	32	42	11	10	6	0	73	16	301
2018	Supervisor	51	37	4	4	4	0	88	8	49
2018	Non-supervisor	32	46	10	10	2	0	78	12	241
2017	Supervisor	44	35	2	13	6	0	79	19	48
2017	Non-supervisor	34	40	12	8	5	1	75	12	241
2014	Supervisor	58	26	12	3	0	0	84	3	58
2014	Non-supervisor	47	38	6	5	3	1	85	8	286

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	35	10	8	7	0	75	15	60
2020	Non-supervisor	32	36	13	12	5	0	69	18	321
2019	Supervisor	48	33	3	9	7	0	81	16	58
2019	Non-supervisor	22	39	15	14	11	0	60	25	301
2018	Supervisor	35	16	18	18	12	0	51	31	49
2018	Non-supervisor	21	39	15	17	7	0	60	24	240
2017	Supervisor	38	29	10	6	17	0	67	23	48
2017	Non-supervisor	28	39	11	12	8	1	68	21	240

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	17	9	5	2	85	7	59
2020	Non-supervisor	49	31	13	6	2	80	8	317
2019	Supervisor	67	24	3	5	0	91	5	58
2019	Non-supervisor	41	38	13	6	3	79	9	300
2018	Supervisor	44	31	19	4	2	75	6	48
2018	Non-supervisor	37	41	13	6	3	78	9	237
2017	Supervisor	54	38	6	0	2	92	2	48
2017	Non-supervisor	53	32	9	3	2	86	5	242
2014	Supervisor	72	18	7	2	2	89	4	57
2014	Non-supervisor	59	30	5	3	2	90	5	286

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	29	9	5	10	76	15	59
2020	Non-supervisor	27	44	11	12	5	71	18	320
2019	Supervisor	53	27	10	8	2	80	10	59
2019	Non-supervisor	18	44	14	15	9	62	24	302
2018	Supervisor	41	31	8	16	4	71	20	49
2018	Non-supervisor	19	41	20	13	8	59	21	240
2017	Supervisor	38	44	4	8	6	81	15	48
2017	Non-supervisor	26	45	9	14	6	71	20	242
2014	Supervisor	36	42	7	9	7	78	15	58
2014	Non-supervisor	25	47	11	12	5	72	17	286

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	30	10	0	8	0	82	8	60
2020	Non-supervisor	35	36	14	9	5	0	72	14	322
2019	Supervisor	63	20	8	8	0	0	83	8	59
2019	Non-supervisor	24	39	14	12	10	0	63	23	302
2018	Supervisor	35	35	8	13	8	0	71	21	48
2018	Non-supervisor	26	35	18	13	7	0	62	20	240
2017	Supervisor	44	40	4	8	4	0	83	13	48
2017	Non-supervisor	30	40	11	14	4	0	71	18	242
2014	Supervisor	48	31	7	3	10	0	79	14	58
2014	Non-supervisor	31	42	12	11	4	1	73	15	285

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	37	5	7	8	0	80	15	60
2020	Non-supervisor	35	40	11	9	4	0	75	14	319
2019	Supervisor	54	29	7	8	2	0	83	10	59
2019	Non-supervisor	22	46	14	13	4	0	68	18	298
2018	Supervisor	31	31	18	10	10	0	61	20	49
2018	Non-supervisor	21	39	23	10	7	0	60	17	239
2017	Supervisor	35	31	6	15	13	0	67	27	48
2017	Non-supervisor	27	45	10	11	6	1	72	18	242
2014	Supervisor	48	35	5	7	5	0	83	12	58
2014	Non-supervisor	33	44	12	7	4	0	78	11	286

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	37	3	3	8	85	12	60
2020	Non-supervisor	41	37	10	9	3	78	12	322
2019	Supervisor	56	31	3	3	7	86	10	59
2019	Non-supervisor	28	47	12	9	3	76	12	303
2018	Supervisor	31	43	8	12	6	73	18	49
2018	Non-supervisor	25	44	16	11	4	69	15	240
2017	Supervisor	43	34	13	4	6	77	11	47
2017	Non-supervisor	36	43	10	8	2	79	10	240
2014	Supervisor	57	30	3	7	3	86	10	58
2014	Non-supervisor	42	41	8	5	4	83	9	286

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	27	35	11	17	0	37	28	60
2020	Non-supervisor	26	39	20	12	3	0	65	15	320
2019	Supervisor	10	33	28	22	7	0	43	29	58
2019	Non-supervisor	27	34	27	6	5	1	62	11	299
2018	Supervisor	22	29	24	8	16	0	51	24	49
2018	Non-supervisor	28	41	19	8	5	0	68	13	241
2017	Supervisor	13	27	17	21	23	0	40	44	48
2017	Non-supervisor	33	37	20	6	3	0	70	9	240
2014	Supervisor	7	38	29	17	9	0	45	26	58
2014	Non-supervisor	18	42	26	9	5	0	60	14	286

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	32	35	12	3	0	0	15	50	60
2020	Non-supervisor	10	24	41	16	7	1	0	23	35	321
2019	Supervisor	15	25	39	17	3	0	0	20	41	59
2019	Non-supervisor	17	28	35	14	4	1	1	19	46	303
2018	Supervisor	29	31	21	13	6	0	0	19	60	48
2018	Non-supervisor	14	31	39	13	2	0	0	15	45	241
2017	Supervisor	23	38	29	6	4	0	0	10	60	48
2017	Non-supervisor	19	27	29	16	8	1	1	24	47	242
2014	Supervisor	7	26	38	17	11	0	0	28	33	58
2014	Non-supervisor	6	15	40	24	12	1	1	37	22	285

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	20	25	33	10	0	0	44	32	60
2020	Non-supervisor	6	17	25	32	17	1	2	51	24	319
2019	Supervisor	14	26	33	12	16	0	0	28	40	58
2019	Non-supervisor	17	24	26	24	7	1	0	32	42	302
2018	Supervisor	23	27	27	13	10	0	0	23	50	48
2018	Non-supervisor	20	25	29	18	5	1	1	24	46	239
2017	Supervisor	25	21	31	17	6	0	0	23	46	48
2017	Non-supervisor	21	27	23	15	12	1	1	28	49	241
2014	Supervisor	5	10	33	34	17	0	0	52	16	58
2014	Non-supervisor	5	14	25	34	19	2	2	55	19	285

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	25	27	18	10	0	0	28	45	60
2020	Non-supervisor	20	27	32	12	7	1	0	19	48	320
2019	Supervisor	14	27	32	24	3	0	0	27	41	59
2019	Non-supervisor	31	27	24	12	4	1	1	17	59	301
2018	Supervisor	27	35	23	6	8	0	0	15	63	48
2018	Non-supervisor	27	31	24	15	2	0	0	17	58	240
2017	Supervisor	17	33	19	21	10	0	0	31	50	48
2017	Non-supervisor	29	25	30	9	4	2	2	14	56	240
2014	Supervisor	17	19	40	19	5	0	0	24	36	58
2014	Non-supervisor	16	23	36	17	6	1	2	23	40	285

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	13	53	12	8	0	0	20	27	60
2020	Non-supervisor	6	14	40	29	10	1	0	40	20	317
2019	Supervisor	12	12	42	25	8	0	0	34	24	59
2019	Non-supervisor	8	17	40	26	7	1	1	34	26	300
2018	Supervisor	15	17	46	13	9	0	0	22	33	46
2018	Non-supervisor	10	16	37	31	5	0	0	36	26	238
2017	Supervisor	13	33	29	19	6	0	0	25	46	48
2017	Non-supervisor	9	18	39	19	13	1	1	32	28	241
2014	Supervisor	2	21	43	26	7	1	0	33	23	58
2014	Non-supervisor	5	13	37	33	11	1	1	45	18	282

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	28	31	17	5	0	0	22	47	60
2020	Non-supervisor	14	20	30	22	13	1	0	36	34	318
2019	Supervisor	31	17	26	19	7	0	0	26	48	58
2019	Non-supervisor	19	26	31	15	5	2	2	21	47	301
2018	Supervisor	33	29	25	8	4	0	0	13	63	48
2018	Non-supervisor	20	25	31	18	3	1	2	22	46	239
2017	Supervisor	35	21	23	13	8	0	0	21	56	48
2017	Non-supervisor	21	24	25	15	11	2	2	27	47	241
2014	Supervisor	19	40	25	14	2	0	0	16	59	58
2014	Non-supervisor	8	21	33	22	10	3	1	34	31	285

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	2	5	15	57	20	0	0	78	7	59
2020	Non-supervisor	2	9	22	36	25	3	3	64	12	317
2019	Supervisor	7	10	28	36	19	0	0	55	17	58
2019	Non-supervisor	6	16	25	34	15	2	2	51	23	300
2018	Supervisor	6	19	27	38	10	0	0	48	25	48
2018	Non-supervisor	8	15	35	31	8	3	1	40	23	239
2017	Supervisor	4	10	35	33	17	0	0	50	15	48
2017	Non-supervisor	10	16	29	24	18	2	2	43	27	241
2014	Supervisor	9	22	47	21	2	0	0	22	31	58
2014	Non-supervisor	9	16	31	27	9	4	3	40	27	285

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	17	33	17	7	0	0	23	44	60
2020	Non-supervisor	14	26	33	18	8	1	0	26	41	319
2019	Supervisor	15	17	49	15	3	0	0	19	32	59
2019	Non-supervisor	21	27	33	13	4	2	1	17	49	300
2018	Supervisor	25	33	31	8	2	0	0	10	58	48
2018	Non-supervisor	21	28	35	12	2	2	0	14	50	239
2017	Supervisor	19	27	31	13	10	0	0	23	46	48
2017	Non-supervisor	17	25	35	13	9	1	0	22	42	241
2014	Supervisor	17	26	31	22	3	0	0	25	43	58
2014	Non-supervisor	15	25	36	15	6	2	1	22	41	285

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	10	28	31	23	0	0	55	17	60
2020	Non-supervisor	5	17	32	30	14	1	1	44	23	319
2019	Supervisor	5	5	25	32	32	0	0	64	10	59
2019	Non-supervisor	6	14	30	31	17	1	1	49	20	301

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	33	17	5	10	0	0	68	15	60
2020	Non-supervisor	22	29	18	13	10	5	3	56	24	322
2019	Supervisor	27	32	24	12	5	0	0	59	17	59
2019	Non-supervisor	19	28	16	20	12	5	1	49	34	301
2018	Supervisor	23	46	10	4	17	0	0	69	21	48
2018	Non-supervisor	12	28	22	19	14	4	1	42	35	239
2017	Supervisor	21	45	15	11	9	0	0	66	19	47
2017	Non-supervisor	22	31	16	17	7	6	2	57	25	241
2014	Supervisor	38	40	15	5	2	0	0	78	7	58
2014	Non-supervisor	26	35	12	12	7	6	4	67	20	285

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	33	5	8	8	0	78	17	60
2020	Non-supervisor	39	28	11	13	9	1	68	21	322
2019	Supervisor	50	28	7	12	3	0	78	16	58
2019	Non-supervisor	33	33	9	15	10	1	66	25	301
2018	Supervisor	46	29	6	13	6	0	75	19	48
2018	Non-supervisor	26	30	13	19	12	0	56	31	236
2017	Supervisor	50	33	4	6	6	0	83	13	48
2017	Non-supervisor	35	34	10	12	7	2	70	20	241
2014	Supervisor	48	38	8	5	0	0	86	5	58
2014	Non-supervisor	37	37	7	13	4	2	75	18	285

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	38	3	0	9	88	9	58
2020	Non-supervisor	49	30	8	10	3	79	13	321
2019	Supervisor	44	34	8	10	3	78	14	59
2019	Non-supervisor	37	36	11	12	3	74	16	303
2018	Supervisor	40	42	2	13	4	81	17	48
2018	Non-supervisor	35	38	12	9	6	72	16	239
2017	Supervisor	42	40	2	10	6	81	17	48
2017	Non-supervisor	42	39	8	8	4	80	12	241
2014	Supervisor	53	40	3	3	0	93	3	58
2014	Non-supervisor	46	40	7	5	2	86	7	285

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	38	3	2	5	2	89	7	58
2020	Non-supervisor	39	39	10	7	4	1	78	12	322
2019	Supervisor	56	32	7	5	0	0	88	5	59
2019	Non-supervisor	31	46	11	7	4	0	78	11	302
2018	Supervisor	38	46	8	6	2	0	83	8	48
2018	Non-supervisor	28	45	15	7	5	0	73	12	239

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	17	12	3	3	5	0	81	7	60
2020	Non-supervisor	44	25	9	8	8	5	2	74	17	322

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	30	2	3	3	0	0	92	7	60
2020	Non-supervisor	52	28	10	3	5	1	1	82	8	321
2019	Supervisor	66	22	8	2	2	0	0	88	3	59
2019	Non-supervisor	48	33	9	6	2	1	1	83	8	302

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	38	10	10	8	0	0	72	18	60
2020	Non-supervisor	42	29	14	9	6	0	0	71	15	321
2019	Supervisor	47	33	12	3	5	0	0	79	9	58
2019	Non-supervisor	35	34	14	12	4	0	0	70	17	303
2018	Supervisor	33	29	14	16	8	0	0	61	24	49
2018	Non-supervisor	32	36	13	11	7	0	0	68	18	239
2017	Supervisor	35	35	4	10	15	0	0	71	25	48
2017	Non-supervisor	35	33	13	11	6	1	0	69	18	242
2014	Supervisor	29	40	14	12	1	2	1	72	14	58
2014	Non-supervisor	35	37	11	9	6	1	1	74	15	286

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	18	10	10	7	0	0	73	17	60
2020	Non-supervisor	45	24	13	8	7	2	1	72	15	321

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	18	5	13	7	2	0	74	20	60
2020	Non-supervisor	46	27	9	9	8	1	1	74	17	322
2019	Supervisor	48	31	9	9	3	0	0	79	12	58
2019	Non-supervisor	39	36	11	10	3	1	0	77	12	300
2018	Supervisor	42	33	8	13	4	0	0	75	17	48
2018	Non-supervisor	38	33	10	12	6	1	0	72	18	238
2017	Supervisor	46	25	6	15	8	0	0	71	23	48
2017	Non-supervisor	42	36	9	9	4	1	0	78	12	242
2014	Supervisor	38	47	8	3	2	0	1	86	5	58
2014	Non-supervisor	40	38	6	11	3	1	1	80	14	286

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	37	63	60
2020	Non-supervisor	41	59	321

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	23	5	3	0	0	3	91	3	60
2020	Non-supervisor	65	15	6	1	2	4	8	91	3	320

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	22	8	8	5	0	0	78	13	60
2020	Non-supervisor	62	17	8	7	4	1	0	80	12	321
2019	Supervisor	53	31	8	5	3	0	0	83	8	59
2019	Non-supervisor	46	32	9	9	4	0	1	78	13	302
2018	Supervisor	43	33	6	12	6	0	0	76	18	49
2018	Non-supervisor	41	33	11	7	7	0	0	74	14	236
2017	Supervisor	52	21	6	4	17	0	0	73	21	48
2017	Non-supervisor	50	26	11	4	7	0	1	77	12	242
2014	Supervisor	47	33	7	7	3	2	2	83	10	58
2014	Non-supervisor	48	31	8	6	5	0	1	80	11	286

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	31	3	8	8	3	79	17	60
2020	Non-supervisor	29	32	17	10	7	5	64	18	322
2019	Supervisor	23	46	18	2	11	2	70	13	57
2019	Non-supervisor	15	30	18	18	15	5	48	34	302
2018	Supervisor	22	33	16	20	8	0	55	29	49
2018	Non-supervisor	11	34	20	18	14	4	47	33	241
2017	Supervisor	17	38	15	13	19	0	54	31	48
2017	Non-supervisor	16	28	16	22	11	6	48	35	242
2014	Supervisor	17	47	12	16	3	5	67	20	58
2014	Non-supervisor	28	40	13	9	4	6	72	15	285

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	26	13	10	12	0	65	22	60
2020	Non-supervisor	28	32	19	13	9	0	60	21	319
2019	Supervisor	29	28	16	17	10	0	57	28	58
2019	Non-supervisor	14	28	13	23	22	1	42	45	302
2018	Supervisor	23	27	6	31	13	0	50	44	48
2018	Non-supervisor	5	30	19	23	20	2	36	44	240
2017	Supervisor	19	33	17	17	15	0	52	31	48
2017	Non-supervisor	14	27	16	24	19	1	41	43	242
2014	Supervisor	17	47	12	14	8	2	65	23	58
2014	Non-supervisor	21	45	13	11	6	3	68	18	286

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	32	12	18	12	0	58	30	60
2020	Non-supervisor	20	29	21	17	10	3	50	28	321
2019	Supervisor	14	34	19	21	12	0	48	33	58
2019	Non-supervisor	8	25	18	24	22	4	34	47	301
2018	Supervisor	12	27	18	24	18	0	39	43	49
2018	Non-supervisor	4	24	22	24	22	4	29	48	241
2017	Supervisor	8	31	25	17	19	0	40	35	48
2017	Non-supervisor	14	21	16	25	18	6	38	45	241
2014	Supervisor	14	55	12	12	7	0	69	19	58
2014	Non-supervisor	17	35	18	16	6	7	56	25	285

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	36	17	5	12	0	67	17	60
2020	Non-supervisor	20	34	17	16	11	2	55	28	322
2019	Supervisor	17	45	16	16	7	0	62	22	58
2019	Non-supervisor	9	26	17	24	22	3	35	48	302
2018	Supervisor	8	39	14	27	12	0	47	39	49
2018	Non-supervisor	4	27	15	26	27	2	32	53	240
2017	Supervisor	2	40	15	23	19	2	43	43	48
2017	Non-supervisor	11	28	13	26	17	4	41	45	241
2014	Supervisor	17	38	24	14	7	0	55	21	58
2014	Non-supervisor	17	34	20	19	8	3	53	27	286

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	32	25	12	5	7	1	55	18	60
2020	Non-supervisor	22	16	20	16	8	14	4	47	29	322
2019	Supervisor	17	19	34	14	5	5	7	40	21	59
2019	Non-supervisor	13	19	18	16	13	18	3	41	36	303

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	40	12	7	3	0	78	10	59
2020	Non-supervisor	24	53	13	5	4	1	78	9	320
2019	Supervisor	24	54	14	7	2	0	78	8	59
2019	Non-supervisor	13	43	15	19	10	1	56	29	302
2018	Supervisor	20	45	18	12	4	0	65	16	49
2018	Non-supervisor	11	40	16	24	9	0	51	33	240
2017	Supervisor	19	35	4	29	13	0	54	42	48
2017	Non-supervisor	18	33	19	19	10	1	52	29	242
2014	Supervisor	24	48	14	9	5	0	73	14	58
2014	Non-supervisor	30	46	13	7	3	1	76	11	286

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	45	12	20	8	2	59	29	60
2020	Non-supervisor	16	35	23	16	8	2	52	24	317
2019	Supervisor	16	47	17	14	7	0	62	21	58
2019	Non-supervisor	8	30	21	24	16	2	39	40	302

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	25	3	3	7	0	0	87	10	60
2020	Non-supervisor	35	34	10	11	7	3	1	72	18	320
2019	Supervisor	51	29	14	3	3	0	0	80	7	59
2019	Non-supervisor	24	35	18	13	9	2	0	60	22	301
2018	Supervisor	49	27	16	2	6	0	0	76	8	49
2018	Non-supervisor	18	41	17	15	7	2	0	60	23	238
2017	Supervisor	46	35	4	8	6	0	0	81	15	48
2017	Non-supervisor	27	38	16	9	5	5	0	68	15	242
2014	Supervisor	48	37	7	7	2	0	0	84	9	58
2014	Non-supervisor	34	36	13	9	4	4	1	73	14	284

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	28	8	5	7	2	80	12	60
2020	Non-supervisor	33	34	17	11	4	1	68	15	320
2019	Supervisor	34	34	24	3	5	0	68	8	59
2019	Non-supervisor	18	33	20	16	12	1	52	28	302
2018	Supervisor	31	33	18	16	2	0	63	18	49
2018	Non-supervisor	14	36	21	18	10	0	51	28	238

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	23	17	8	12	2	0	63	20	60
2020	Non-supervisor	16	24	21	14	16	8	2	44	33	319
2019	Supervisor	34	20	15	10	14	7	0	58	25	59
2019	Non-supervisor	14	15	19	17	25	9	2	32	47	303
2018	Supervisor	20	18	22	20	12	4	2	41	35	49
2018	Non-supervisor	8	17	20	22	22	9	2	28	49	240
2017	Supervisor	19	21	23	15	19	4	0	41	35	48
2017	Non-supervisor	16	20	13	21	17	11	2	41	44	242
2014	Supervisor	24	17	16	17	10	12	3	48	33	58
2014	Non-supervisor	15	22	15	15	15	17	3	45	37	283

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	28	15	18	8	0	58	27	60
2020	Non-supervisor	25	30	15	18	9	2	57	27	318
2019	Supervisor	32	25	17	17	8	0	58	25	59
2019	Non-supervisor	16	30	13	20	18	2	47	39	301
2018	Supervisor	16	47	16	10	10	0	63	20	49
2018	Non-supervisor	10	31	23	19	15	0	42	34	241
2017	Supervisor	31	35	17	10	6	0	67	17	48
2017	Non-supervisor	19	37	17	16	9	2	56	26	242
2014	Supervisor	34	41	12	9	3	0	76	12	58
2014	Non-supervisor	29	36	11	13	8	2	67	21	285

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	27	15	10	17	0	7	55	29	60
2020	Non-supervisor	18	21	14	22	19	2	3	42	43	320
2019	Supervisor	31	20	12	17	15	0	5	54	34	59
2019	Non-supervisor	13	22	15	20	26	3	1	36	48	302
2018	Supervisor	15	29	19	19	17	0	2	45	36	48
2018	Non-supervisor	7	28	17	19	26	2	2	36	47	241
2017	Supervisor	25	23	19	15	13	0	6	51	29	48
2017	Non-supervisor	16	26	15	20	19	2	2	44	41	241
2014	Supervisor	31	34	7	9	15	2	2	68	25	58
2014	Non-supervisor	25	30	10	14	17	2	3	57	33	285

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	13	15	8	5	0	2	71	14	60
2020	Non-supervisor	47	24	14	6	4	1	4	75	10	322
2019	Supervisor	58	24	12	5	0	2	0	83	5	59
2019	Non-supervisor	46	28	10	7	4	1	4	78	11	302

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	15	15	7	5	0	2	73	12	60
2020	Non-supervisor	45	24	18	6	4	1	2	71	10	322
2019	Supervisor	59	19	15	3	2	2	0	79	5	59
2019	Non-supervisor	36	27	16	7	7	2	4	67	15	303

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	75	5	7	7	3	2	2	83	10	60
2020	Non-supervisor	68	12	6	3	3	7	2	87	6	319
2019	Supervisor	72	7	9	3	2	5	2	85	6	58
2019	Non-supervisor	66	10	5	5	5	5	4	83	11	300

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	78	8	7	2	0	0	5	91	2	60
2020	Non-supervisor	70	10	5	2	2	2	10	90	4	322
2019	Supervisor	85	3	3	0	0	3	5	96	0	59
2019	Non-supervisor	76	7	2	2	2	3	9	93	5	302

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	40	8	8	5	0	78	13	60
2020	Non-supervisor	19	46	16	12	6	2	66	18	322
2019	Supervisor	36	44	7	12	2	0	80	14	59
2019	Non-supervisor	15	40	21	16	6	3	56	22	303
2018	Supervisor	31	38	23	4	4	0	69	8	48
2018	Non-supervisor	9	38	25	18	6	3	49	25	241
2017	Supervisor	40	38	10	8	4	0	77	13	48
2017	Non-supervisor	17	44	19	12	4	4	64	17	241

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	37	3	9	9	0	80	17	59
2020	Non-supervisor	32	37	12	10	6	1	70	17	320
2019	Supervisor	38	41	9	5	7	0	79	12	58
2019	Non-supervisor	22	44	17	9	8	1	66	17	301
2018	Supervisor	44	35	6	4	10	0	79	15	48
2018	Non-supervisor	31	38	16	9	5	1	70	14	237
2017	Supervisor	46	35	6	6	6	0	81	13	48
2017	Non-supervisor	33	44	12	6	4	1	77	11	241
2014	Supervisor	56	31	7	5	0	0	88	5	58
2014	Non-supervisor	41	40	8	7	2	1	81	10	285

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	36	17	0	5	0	78	5	60
2020	Non-supervisor	37	41	12	5	4	2	79	9	322
2019	Supervisor	58	25	8	3	5	0	83	8	59
2019	Non-supervisor	34	40	14	5	4	3	76	10	301
2018	Supervisor	50	27	10	6	6	0	77	13	48
2018	Non-supervisor	34	39	15	5	4	3	76	9	239
2017	Supervisor	50	38	8	0	4	0	88	4	48
2017	Non-supervisor	36	40	13	5	4	3	78	9	240
2014	Supervisor	58	28	7	2	0	5	91	2	57
2014	Non-supervisor	44	37	11	4	1	3	84	5	285

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	35	17	3	5	2	0	74	9	60
2020	Non-supervisor	33	38	15	7	5	3	0	73	12	321

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	22	3	7	8	2	2	81	16	60
2020	Non-supervisor	38	31	9	12	7	2	2	71	20	320

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	27	3	3	5	88	8	60
2020	Non-supervisor	48	32	9	7	4	80	11	321
2019	Supervisor	56	27	5	7	5	83	12	59
2019	Non-supervisor	35	41	13	6	6	76	11	302
2018	Supervisor	44	35	6	10	4	79	15	48
2018	Non-supervisor	38	36	13	7	6	75	12	240
2017	Supervisor	52	31	8	2	6	83	8	48
2017	Non-supervisor	42	35	12	9	3	77	12	241
2014	Supervisor	55	37	3	3	2	92	5	58
2014	Non-supervisor	49	37	6	4	3	86	7	285

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	18	10	8	7	2	74	15	60
2020	Non-supervisor	37	34	14	7	7	0	72	14	319
2019	Supervisor	49	22	10	10	8	0	71	19	59
2019	Non-supervisor	25	33	21	12	8	1	59	20	301
2018	Supervisor	38	29	19	10	4	0	67	15	48
2018	Non-supervisor	26	31	21	15	7	0	57	22	239
2017	Supervisor	35	29	15	15	4	2	66	19	48
2017	Non-supervisor	30	36	18	10	6	0	67	15	242
2014	Supervisor	48	34	7	7	3	0	83	10	58
2014	Non-supervisor	42	38	10	6	2	1	81	8	285

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	25	13	5	7	0	75	12	60
2020	Non-supervisor	36	35	14	9	6	0	71	15	318
2019	Supervisor	50	19	14	12	5	0	69	17	58
2019	Non-supervisor	21	38	18	15	8	0	59	23	301
2018	Supervisor	33	31	15	15	6	0	65	21	48
2018	Non-supervisor	21	37	21	13	8	0	58	21	239
2017	Supervisor	29	38	13	15	4	2	68	19	48
2017	Non-supervisor	29	37	17	11	6	1	66	17	241
2014	Supervisor	47	38	5	8	2	0	85	10	58
2014	Non-supervisor	40	42	10	6	2	0	82	9	285

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	17	13	8	10	3	0	67	19	60
2020	Non-supervisor	36	25	16	9	9	5	0	64	19	322
2019	Supervisor	49	19	15	8	8	0	0	68	17	59
2019	Non-supervisor	25	26	19	12	11	6	0	55	25	302
2018	Supervisor	35	17	17	25	6	0	0	52	31	48
2018	Non-supervisor	24	24	24	11	12	5	0	50	25	239
2017	Supervisor	23	29	15	15	13	0	6	56	29	48
2017	Non-supervisor	36	22	15	14	8	5	0	62	23	241
2014	Supervisor	50	24	7	3	12	3	0	77	16	58
2014	Non-supervisor	40	32	12	6	5	4	1	75	12	285

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	17	50	33	60
2020	Non-supervisor	23	46	31	322
2019	Supervisor	24	44	32	59
2019	Non-supervisor	24	35	42	301
2018	Supervisor	38	38	25	48
2018	Non-supervisor	25	34	41	240
2017	Supervisor	33	31	35	48
2017	Non-supervisor	23	40	36	241
2014	Supervisor	26	40	34	58
2014	Non-supervisor	18	46	36	285

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	10	10	70	0	0	10	10
2020	Non-supervisor	18	27	30	4	13	8	74
2019	Supervisor	14	14	29	43	0	0	14
2019	Non-supervisor	13	31	21	22	8	5	72
2018	Supervisor	39	6	17	39	0	0	18
2018	Non-supervisor	17	30	22	17	4	11	61
2017	Supervisor	31	6	13	50	0	0	16
2017	Non-supervisor	20	15	26	20	10	9	55
2014	Supervisor	14	20	7	53	9999	7	15
2014	Non-supervisor	14	28	18	22	9999	19	51

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	60
2020	Non-supervisor	15	85	320
2019	Supervisor	15	85	59
2019	Non-supervisor	21	79	302
2018	Supervisor	10	90	49
2018	Non-supervisor	17	83	241

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	23	17	7	10	15	2	60	20	60
2020	Non-supervisor	14	14	17	10	11	29	5	43	31	320
2019	Supervisor	24	22	19	14	10	8	3	52	27	59
2019	Non-supervisor	9	16	20	11	12	27	5	37	33	301
2018	Supervisor	21	21	21	4	17	10	6	50	25	48
2018	Non-supervisor	8	15	22	13	11	25	5	33	35	239
2017	Supervisor	25	27	15	8	8	10	6	63	20	48
2017	Non-supervisor	16	11	22	9	9	28	6	41	27	242
2014	Supervisor	19	28	19	5	2	23	4	65	10	57
2014	Non-supervisor	14	14	16	7	7	34	8	47	24	285

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	28	10	8	8	2	0	73	17	60
2020	Non-supervisor	30	27	21	10	7	5	0	59	18	322
2019	Supervisor	44	27	10	10	5	3	0	74	16	59
2019	Non-supervisor	21	31	17	13	10	8	0	56	25	301
2018	Supervisor	33	35	16	8	8	0	0	67	16	49
2018	Non-supervisor	18	34	17	15	8	8	1	57	24	240
2017	Supervisor	38	29	13	8	4	4	4	73	14	48
2017	Non-supervisor	29	31	17	9	6	7	0	65	17	242
2014	Supervisor	35	37	14	5	2	5	2	77	8	57
2014	Non-supervisor	32	31	14	8	4	9	0	71	13	285

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	59
2020	Non-supervisor	14	86	322

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	26	13	7	8	17	3	64	19	60
2020	Non-supervisor	17	13	19	9	7	29	5	46	25	321
2019	Supervisor	31	19	25	5	5	12	3	58	12	59
2019	Non-supervisor	11	16	23	4	6	34	6	45	17	301
2018	Supervisor	27	27	20	6	4	10	6	63	12	49
2018	Non-supervisor	11	19	23	5	5	32	5	48	16	239
2017	Supervisor	35	21	13	2	4	19	6	75	8	48
2017	Non-supervisor	15	11	23	4	4	37	6	47	14	242
2014	Supervisor	30	18	14	2	0	33	4	75	3	57
2014	Non-supervisor	17	13	18	2	2	41	7	57	8	284

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	26	18	5	7	2	0	69	12	60
2020	Non-supervisor	33	29	20	5	6	5	1	66	12	319
2019	Supervisor	49	20	17	5	3	5	0	73	9	59
2019	Non-supervisor	28	27	21	7	6	12	0	62	14	302
2018	Supervisor	41	29	20	8	2	0	0	69	10	49
2018	Non-supervisor	22	35	21	6	5	10	0	64	12	238
2017	Supervisor	52	23	13	0	4	4	4	82	5	48
2017	Non-supervisor	30	33	18	4	3	11	1	72	8	242
2014	Supervisor	49	28	14	4	0	5	0	82	4	57
2014	Non-supervisor	32	32	16	1	1	17	0	78	3	284

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	30	5	5	10	0	0	80	15	60
2020	Non-supervisor	38	20	18	12	11	0	1	59	23	320

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	17	10	5	0	0	0	85	5	59
2020	Non-supervisor	41	30	18	6	4	1	1	72	11	321
2019	Supervisor	39	37	14	8	2	0	0	76	10	59
2019	Non-supervisor	31	32	15	11	8	1	1	65	20	302
2018	Supervisor	29	33	27	6	6	0	0	61	12	49
2018	Non-supervisor	26	32	20	11	10	0	0	58	21	239
2017	Supervisor	36	23	21	11	6	2	0	61	17	47
2017	Non-supervisor	35	26	18	10	10	1	0	61	21	241

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	3	7	35	31	24	0	10	54	59
2020	Non-supervisor	15	27	32	15	11	0	42	26	322
2019	Supervisor	3	28	36	19	14	0	31	33	58
2019	Non-supervisor	15	28	26	19	12	1	43	31	302
2018	Supervisor	14	29	22	22	12	0	43	35	49
2018	Non-supervisor	13	26	35	17	9	0	39	26	238
2017	Supervisor	6	17	19	25	33	0	23	58	48
2017	Non-supervisor	11	36	27	14	11	0	47	26	242

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	17	43	19	9	0	0	30	27	59
2020	Non-supervisor	22	36	24	12	5	1	0	59	18	321
2019	Supervisor	17	36	27	10	10	0	0	53	20	59
2019	Non-supervisor	22	33	21	15	6	0	1	56	22	301
2018	Supervisor	16	24	29	18	12	0	0	41	31	49
2018	Non-supervisor	15	38	26	12	9	0	0	53	21	241
2017	Supervisor	11	23	26	17	23	0	0	34	40	47
2017	Non-supervisor	19	37	23	11	9	1	1	57	20	242

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	20	32	22	19	0	0	27	41	59
2020	Non-supervisor	21	27	24	13	13	1	0	50	26	321
2019	Supervisor	3	36	24	21	16	0	0	40	36	58
2019	Non-supervisor	14	21	29	18	15	0	2	36	35	298
2018	Supervisor	6	22	22	24	24	0	0	29	49	49
2018	Non-supervisor	15	28	24	20	14	0	0	43	34	241
2017	Supervisor	6	13	21	32	28	0	0	19	60	47
2017	Non-supervisor	16	23	26	16	18	1	0	40	34	242

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	26	27	15	12	0	0	46	27	59
2020	Non-supervisor	36	31	14	11	6	0	2	69	17	317
2019	Supervisor	24	31	32	7	7	0	0	54	14	59
2019	Non-supervisor	39	30	18	6	4	1	2	71	11	301
2018	Supervisor	27	35	22	10	6	0	0	61	16	49
2018	Non-supervisor	38	32	20	6	3	0	1	71	9	240
2017	Supervisor	13	28	28	17	15	0	0	40	32	47
2017	Non-supervisor	37	33	15	5	6	2	2	73	11	241

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	28	23	17	13	0	46	30	60
2020	Non-supervisor	22	33	19	12	12	1	56	24	320
2019	Supervisor	22	29	29	10	10	0	51	20	59
2019	Non-supervisor	26	33	21	10	8	2	60	18	301
2018	Supervisor	22	33	24	8	12	0	55	20	49
2018	Non-supervisor	26	30	23	12	9	0	56	21	240
2017	Supervisor	17	23	9	23	28	0	40	51	47
2017	Non-supervisor	25	34	22	12	6	0	59	19	242

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	25	17	15	10	0	2	57	26	60
2020	Non-supervisor	32	25	14	10	14	0	5	60	25	320

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	33	18	8	7	0	0	67	15	60
2020	Non-supervisor	25	33	23	11	6	0	1	60	17	321
2019	Supervisor	32	37	17	7	7	0	0	69	14	59
2019	Non-supervisor	17	33	24	15	10	1	1	50	26	302
2018	Supervisor	17	29	33	8	13	0	0	46	21	48
2018	Non-supervisor	13	34	25	20	7	0	1	47	28	238
2017	Supervisor	19	27	15	23	17	0	0	46	40	48
2017	Non-supervisor	18	34	25	15	7	0	0	53	22	242

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	31	31	9	12	0	0	49	20	59
2020	Non-supervisor	20	32	25	14	9	0	1	52	23	320
2019	Supervisor	16	36	19	19	10	0	0	52	29	58
2019	Non-supervisor	13	23	29	20	13	1	1	37	34	300
2018	Supervisor	8	25	31	19	17	0	0	33	35	48
2018	Non-supervisor	7	32	31	16	12	1	0	39	29	239
2017	Supervisor	8	21	21	19	31	0	0	29	50	48
2017	Non-supervisor	13	26	25	21	13	1	0	40	35	242

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	28	18	15	8	0	0	58	23	60
2020	Non-supervisor	27	29	25	9	10	0	0	56	19	320
2019	Supervisor	20	37	17	19	7	0	0	58	25	59
2019	Non-supervisor	17	27	21	19	16	1	1	44	35	301
2018	Supervisor	15	29	27	13	17	0	0	44	29	48
2018	Non-supervisor	12	26	29	17	15	0	0	39	32	239
2017	Supervisor	10	21	17	29	23	0	0	31	52	48
2017	Non-supervisor	14	30	21	17	16	1	0	45	33	241

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	17	18	15	5	0	0	61	20	60
2020	Non-supervisor	42	24	14	10	9	0	1	67	19	320
2019	Supervisor	47	29	9	5	10	0	0	76	16	58
2019	Non-supervisor	32	24	21	12	10	1	0	57	22	302

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	32	21	12	7	0	0	60	18	60
2020	Non-supervisor	24	29	26	12	8	0	1	54	20	320

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	27	25	19	5	0	0	51	24	59
2020	Non-supervisor	24	29	27	12	7	0	1	54	19	321
2019	Supervisor	31	29	17	17	5	0	0	60	22	58
2019	Non-supervisor	26	30	25	9	8	1	1	57	18	299
2018	Supervisor	34	23	26	6	11	0	0	57	17	47
2018	Non-supervisor	21	32	26	14	6	1	1	54	20	239
2017	Supervisor	26	19	23	13	19	0	0	45	32	47
2017	Non-supervisor	26	32	22	13	5	1	1	60	18	242

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	35	5	3	2	0	90	5	60
2020	Non-supervisor	47	32	13	4	3	1	80	7	320
2019	Supervisor	73	15	8	2	2	0	88	3	59
2019	Non-supervisor	48	25	13	5	5	2	76	11	299
2018	Supervisor	75	13	10	0	0	2	89	0	48
2018	Non-supervisor	52	24	13	5	4	2	77	10	238
2017	Supervisor	76	13	11	0	0	0	89	0	46
2017	Non-supervisor	54	25	11	5	4	1	79	9	242

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	35	10	5	3	0	0	81	9	58
2020	Non-supervisor	30	39	19	10	3	0	0	68	13	320

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	18	5	2	0	0	3	93	2	60
2020	Non-supervisor	71	14	5	2	1	1	6	91	4	321
2019	Supervisor	85	7	2	0	0	0	7	98	0	59
2019	Non-supervisor	71	16	4	2	1	1	7	93	3	302
2018	Supervisor	94	2	4	0	0	0	0	96	0	47
2018	Non-supervisor	68	14	8	3	2	0	5	87	5	239

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	12	2	3	7	2	2	88	10	60
2020	Non-supervisor	71	11	6	3	5	1	3	85	8	320
2019	Supervisor	59	22	10	2	5	0	2	83	7	59
2019	Non-supervisor	61	17	8	6	6	1	2	80	12	302
2018	Supervisor	73	10	8	4	4	0	0	83	8	48
2018	Non-supervisor	59	18	8	3	8	1	2	80	12	239
2017	Supervisor	79	11	9	0	2	0	0	89	2	47
2017	Non-supervisor	70	14	5	4	5	1	1	86	9	242

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	35	7	5	3	0	85	8	60
2020	Non-supervisor	58	25	10	3	2	2	85	5	322
2019	Supervisor	45	36	14	2	3	0	81	5	58
2019	Non-supervisor	42	36	14	5	3	1	78	7	301
2018	Supervisor	44	40	8	4	4	0	83	8	48
2018	Non-supervisor	41	35	13	5	5	1	77	10	241
2017	Supervisor	51	30	9	11	0	0	81	11	47
2017	Non-supervisor	52	34	7	4	3	1	87	6	241

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	12	10	9	10	0	0	71	19	59
2020	Non-supervisor	61	20	7	5	5	0	2	82	11	321
2019	Supervisor	53	22	17	5	3	0	0	75	8	59
2019	Non-supervisor	47	19	16	9	8	0	1	67	17	299
2018	Supervisor	33	29	19	8	10	0	0	63	19	48
2018	Non-supervisor	40	25	12	10	11	1	1	67	22	241
2017	Supervisor	40	23	9	19	9	0	0	64	28	47
2017	Non-supervisor	49	25	9	8	8	0	1	74	16	242

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	28	22	2	7	2	69	9	60
2020	Non-supervisor	59	8	2	0	0	30	96	0	321
2019	Supervisor	39	42	14	2	3	0	81	5	59
2019	Non-supervisor	50	9	3	2	1	35	92	4	300
2018	Supervisor	47	26	15	11	2	0	72	13	47
2018	Non-supervisor	50	10	2	0	1	37	95	2	238
2017	Supervisor	40	38	10	10	2	0	77	13	48
2017	Non-supervisor	56	10	4	0	1	29	92	2	241

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	26	7	2	0	0	0	92	2	60
2020	Non-supervisor	64	21	6	2	2	0	5	90	4	322
2019	Supervisor	63	19	19	0	0	0	0	81	0	59
2019	Non-supervisor	57	23	8	4	2	1	6	86	6	300
2018	Supervisor	71	23	2	2	2	0	0	94	4	48
2018	Non-supervisor	50	25	10	8	2	1	5	79	10	240
2017	Supervisor	55	26	13	4	2	0	0	81	6	47
2017	Non-supervisor	59	26	7	3	2	0	4	88	5	239

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	80	12	5	3	0	0	0	92	3	60
2020	Non-supervisor	62	23	6	2	5	0	1	86	8	322
2019	Supervisor	69	24	3	2	2	0	0	93	3	58
2019	Non-supervisor	64	16	6	4	6	1	3	83	10	301
2018	Supervisor	77	21	0	0	2	0	0	98	2	48
2018	Non-supervisor	59	18	6	6	7	1	3	80	13	241
2017	Supervisor	66	30	2	0	2	0	0	96	2	47
2017	Non-supervisor	58	20	11	5	4	0	1	80	10	242

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	22	12	10	2	0	0	76	12	59
2020	Non-supervisor	43	26	17	9	3	1	1	71	12	320
2019	Supervisor	61	31	7	2	0	0	0	92	2	59
2019	Non-supervisor	47	29	14	5	2	1	2	79	8	302
2018	Supervisor	60	25	10	2	2	0	0	85	4	48
2018	Non-supervisor	42	31	20	3	3	1	1	74	6	240
2017	Supervisor	57	26	13	2	2	0	0	83	4	47
2017	Non-supervisor	56	27	9	4	2	0	2	85	6	240

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	40	17	5	0	0	0	78	5	60
2020	Non-supervisor	25	39	24	8	3	0	1	64	11	322

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	20	47	18	7	28	25	60
2020	Non-supervisor	12	32	36	13	6	44	19	320
2019	Supervisor	7	34	36	19	5	41	24	59
2019	Non-supervisor	12	30	38	14	6	42	20	302
2018	Supervisor	10	39	31	12	8	49	20	49
2018	Non-supervisor	8	36	35	13	7	44	21	239
2017	Supervisor	0	23	38	21	17	23	38	47
2017	Non-supervisor	12	29	40	13	5	41	18	241

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	30	30	13	5	18	52	60
2020	Non-supervisor	10	25	41	17	7	24	35	321
2019	Supervisor	17	27	41	14	2	15	44	59
2019	Non-supervisor	13	20	44	18	6	23	32	300
2018	Supervisor	15	25	35	21	4	25	40	48
2018	Non-supervisor	10	24	41	21	4	25	33	234
2017	Supervisor	21	29	35	15	0	15	50	48
2017	Non-supervisor	6	26	39	23	6	29	32	242

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	30	7	0	7	0	0	87	7	60
2020	Non-supervisor	43	39	9	5	2	1	1	83	8	322
2019	Supervisor	43	48	3	3	2	0	0	91	5	58
2019	Non-supervisor	26	43	17	7	5	2	0	71	12	302
2018	Supervisor	33	41	16	2	6	2	0	75	8	49
2018	Non-supervisor	21	44	19	9	5	1	0	66	15	240
2017	Supervisor	29	52	10	2	6	0	0	81	8	48
2017	Non-supervisor	22	47	16	8	4	4	0	71	12	241

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	30	7	7	8	0	0	78	15	60
2020	Non-supervisor	39	31	15	9	3	2	0	72	12	320

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	22	8	10	10	0	0	72	20	60
2020	Non-supervisor	37	28	10	11	11	1	1	66	23	321

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	22	14	3	7	2	0	76	10	59
2020	Non-supervisor	47	26	14	4	5	2	1	76	10	318

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	32	15	7	10	0	68	17	60
2020	Non-supervisor	33	33	15	10	7	1	67	18	322
2019	Supervisor	20	44	15	14	7	0	64	20	59
2019	Non-supervisor	16	35	20	19	10	1	51	29	302
2018	Supervisor	14	41	16	16	10	2	56	27	49
2018	Non-supervisor	12	34	24	16	14	1	46	30	241
2017	Supervisor	10	33	19	21	13	4	46	35	48
2017	Non-supervisor	16	31	22	19	10	2	48	29	241

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	70	20	2	5	3	0	0	90	8	60
2020	Non-supervisor	56	34	3	4	2	0	0	91	6	322

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	17	5	3	2	0	0	90	5	59
2020	Non-supervisor	58	31	4	4	2	1	0	90	6	321

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	23	2	3	2	0	0	93	5	58
2020	Non-supervisor	49	32	10	5	1	1	1	83	6	320

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	18	5	3	3	0	3	88	7	60
2020	Non-supervisor	59	25	7	3	2	2	3	88	4	322

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	10	3	2	2	8	1	93	4	60
2020	Non-supervisor	62	15	4	2	0	15	2	93	3	322

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	25	5	2	0	0	0	93	2	60
2020	Non-supervisor	64	25	6	2	1	2	0	91	3	321

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	14	7	10	7	0	0	76	17	59
2020	Non-supervisor	51	26	10	7	6	1	0	77	13	320

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	78	13	7	0	2	0	0	92	2	60
2020	Non-supervisor	68	21	6	3	2	1	1	90	4	322

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	43	17	8	3	0	0	72	12	60
2019	Supervisor	28	50	7	12	3	0	0	78	16	58

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	98	2	59

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	32	17	16	3	0	0	64	19	58

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	60
2020	Non-supervisor	7	93	317

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	60
2020	Non-supervisor	12	88	320
2019	Supervisor	8	92	59
2019	Non-supervisor	16	84	302
2017	Supervisor	10	90	48
2017	Non-supervisor	22	78	242
2014	Supervisor	9	91	57
2014	Non-supervisor	15	85	284

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	85	15	55
2014	Non-supervisor	88	12	43

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-supervisor	51	28	4	11	4	0	2	80	15	47
2014	Non-supervisor	50	29	8	11	3	0	0	79	13	38

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	22	5	7	3	0	0	85	10	59
2020	Non-supervisor	51	25	6	8	3	5	2	82	12	321

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	70	18	2	88	12	60
2020	Non-supervisor	15	49	35	2	77	23	322

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	78	6	3	0	0	0	12	96	0	59
2020	Non-supervisor	65	14	3	1	2	2	12	92	4	322
2019	Supervisor	74	5	3	3	2	0	12	90	6	58
2019	Non-supervisor	60	15	9	2	2	2	10	85	5	300
2018	Supervisor	61	12	6	0	8	0	12	84	9	49
2018	Non-supervisor	60	10	6	5	3	4	12	84	9	238

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Energy Regulator by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making