2020 Public Service Employee Survey Results for Canada Energy Regulator by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 50 6 7 1 0 0 86 8 85
2020 Non-visible minority 43 45 3 8 2 0 0 87 10 295

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 78 12 4 4 2 1 0 90 6 85
2020 Non-visible minority 80 13 2 2 2 1 0 94 4 294
2017 Visible minority 64 16 2 5 2 2 9 90 8 44
2017 Non-visible minority 71 14 4 4 2 1 4 89 7 240
2014 Visible minority 67 16 5 5 0 2 5 90 5 43
2014 Non-visible minority 72 17 4 3 2 1 1 91 5 295

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 39 9 5 2 0 1 83 7 85
2020 Non-visible minority 41 43 7 8 1 0 0 84 9 295
2019 Visible minority 44 27 11 6 10 0 2 72 16 62
2019 Non-visible minority 40 33 8 15 3 0 0 74 18 294
2017 Visible minority 50 27 7 14 2 0 0 77 16 44
2017 Non-visible minority 47 27 6 16 4 0 0 74 20 241
2014 Visible minority 38 26 12 12 12 0 0 64 24 42
2014 Non-visible minority 37 28 5 18 12 0 0 65 30 295

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 40 14 10 2 0 0 74 12 84
2020 Non-visible minority 37 38 11 11 2 1 0 75 14 291
2019 Visible minority 30 30 18 10 11 0 2 60 22 61
2019 Non-visible minority 30 43 11 13 3 0 0 72 16 293
2018 Visible minority 29 45 12 10 4 0 0 73 14 49
2018 Non-visible minority 21 49 13 13 4 0 0 71 17 237
2017 Visible minority 27 41 9 7 16 0 0 68 23 44
2017 Non-visible minority 33 36 12 13 6 0 0 69 19 239
2014 Visible minority 40 35 12 9 5 0 0 74 14 43
2014 Non-visible minority 30 43 10 11 5 1 0 74 15 295

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 37 13 4 4 1 0 79 7 84
2020 Non-visible minority 50 37 6 5 1 0 0 87 6 294
2019 Visible minority 48 31 13 3 5 0 0 79 8 61
2019 Non-visible minority 53 36 5 5 1 0 0 89 6 292
2017 Visible minority 60 26 7 0 7 0 0 86 7 43
2017 Non-visible minority 56 31 4 6 2 0 0 87 8 241
2014 Visible minority 62 26 2 2 5 0 2 90 7 42
2014 Non-visible minority 55 35 4 3 2 0 1 90 5 295

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 24 12 8 6 0 0 74 14 84
2020 Non-visible minority 49 33 8 8 1 0 0 82 10 294
2019 Visible minority 42 31 6 10 11 0 0 73 21 62
2019 Non-visible minority 48 30 9 11 3 0 0 78 14 293
2018 Visible minority 51 22 14 8 4 0 0 73 12 49
2018 Non-visible minority 42 39 9 6 4 0 0 81 10 238
2017 Visible minority 41 32 5 7 16 0 0 73 23 44
2017 Non-visible minority 49 31 5 9 6 0 0 80 15 240
2014 Visible minority 49 30 7 5 9 0 0 79 14 43
2014 Non-visible minority 43 39 7 8 2 0 0 82 11 295

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 38 11 5 7 0 0 77 12 84
2020 Non-visible minority 42 36 10 9 4 0 0 78 12 294
2019 Visible minority 22 38 20 3 17 0 0 60 20 60
2019 Non-visible minority 32 41 10 13 4 0 0 74 17 294
2018 Visible minority 27 33 18 16 6 0 0 59 22 49
2018 Non-visible minority 26 41 13 16 4 0 0 67 20 237
2017 Visible minority 28 44 5 16 7 0 0 72 23 43
2017 Non-visible minority 34 43 10 8 5 0 0 77 13 241
2014 Visible minority 37 47 5 5 7 0 0 84 12 43
2014 Non-visible minority 40 40 9 7 4 0 0 80 11 295

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 27 17 11 9 0 1 63 20 85
2020 Non-visible minority 32 41 11 9 6 0 1 74 15 295
2019 Visible minority 18 35 16 16 15 0 0 53 31 62
2019 Non-visible minority 21 45 10 16 7 0 0 66 23 293
2018 Visible minority 17 31 23 13 17 0 0 48 29 48
2018 Non-visible minority 24 36 14 16 10 0 0 60 26 238
2017 Visible minority 21 37 9 19 14 0 0 58 33 43
2017 Non-visible minority 25 40 12 15 7 0 0 66 22 241
2014 Visible minority 26 47 7 5 16 0 0 72 21 43
2014 Non-visible minority 27 45 12 11 4 0 0 72 15 294

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 34 12 14 8 0 0 66 22 85
2020 Non-visible minority 29 44 9 13 5 0 0 73 18 293
2019 Visible minority 18 45 8 19 10 0 0 63 29 62
2019 Non-visible minority 21 43 13 17 5 0 0 64 23 294
2018 Visible minority 22 37 20 12 8 0 0 59 20 49
2018 Non-visible minority 20 43 12 14 11 0 0 64 24 238
2017 Visible minority 21 47 9 16 7 0 0 67 23 43
2017 Non-visible minority 24 44 10 16 6 0 0 68 22 241

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 40 12 2 2 0 0 83 5 85
2020 Non-visible minority 48 31 9 9 3 0 0 79 12 295
2019 Visible minority 36 31 18 5 10 0 0 67 15 61
2019 Non-visible minority 36 41 9 10 4 0 0 77 14 292
2018 Visible minority 33 49 10 6 2 0 0 82 8 49
2018 Non-visible minority 36 43 9 9 3 0 0 79 12 238
2017 Visible minority 33 33 16 9 7 2 0 67 17 43
2017 Non-visible minority 36 41 10 8 5 1 0 78 13 241
2014 Visible minority 53 23 7 7 5 5 0 80 12 43
2014 Non-visible minority 48 38 8 4 2 0 0 86 7 295

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 33 15 8 9 1 0 66 18 85
2020 Non-visible minority 34 37 12 12 4 0 0 71 17 294
2019 Visible minority 21 36 16 8 18 0 0 57 26 61
2019 Non-visible minority 27 39 12 14 8 0 0 65 22 293
2018 Visible minority 19 38 17 19 8 0 0 56 27 48
2018 Non-visible minority 24 35 15 17 8 0 0 60 25 238
2017 Visible minority 23 37 12 9 16 2 0 62 26 43
2017 Non-visible minority 31 37 11 12 8 1 0 69 20 240

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 28 14 4 1 0 0 81 5 84
2020 Non-visible minority 51 29 11 7 2 0 0 80 8 290
2019 Visible minority 42 34 13 5 6 0 0 76 11 62
2019 Non-visible minority 46 36 11 6 1 0 0 82 7 291
2018 Visible minority 30 45 13 4 9 0 0 74 13 47
2018 Non-visible minority 41 38 14 6 1 0 0 79 8 236
2017 Visible minority 61 30 2 5 2 0 0 91 7 44
2017 Non-visible minority 52 34 10 2 2 0 0 86 4 241
2014 Visible minority 70 19 9 0 0 2 0 90 0 43
2014 Non-visible minority 60 29 5 3 2 0 0 89 6 294

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 39 13 8 8 0 0 70 17 83
2020 Non-visible minority 30 43 10 11 6 0 0 73 17 294
2019 Visible minority 18 39 16 18 10 0 0 56 27 62
2019 Non-visible minority 25 41 13 13 7 0 0 66 20 294
2018 Visible minority 20 35 27 10 8 0 0 55 18 49
2018 Non-visible minority 23 40 16 14 7 0 0 63 21 237
2017 Visible minority 16 50 9 18 7 0 0 66 25 44
2017 Non-visible minority 30 44 8 12 6 0 0 74 18 241
2014 Visible minority 33 37 9 9 12 0 0 70 21 43
2014 Non-visible minority 26 48 10 12 4 0 0 74 16 295

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 29 18 12 5 0 0 66 17 85
2020 Non-visible minority 39 37 13 7 5 0 0 75 12 295
2019 Visible minority 26 29 19 15 8 2 2 57 23 62
2019 Non-visible minority 31 38 11 11 8 0 0 69 20 294
2018 Visible minority 21 42 15 10 13 0 0 63 23 48
2018 Non-visible minority 30 34 17 13 6 0 0 64 19 237
2017 Visible minority 27 39 11 16 7 0 0 66 23 44
2017 Non-visible minority 33 40 10 13 4 0 0 74 16 241
2014 Visible minority 37 28 14 9 9 2 0 67 19 43
2014 Non-visible minority 34 41 11 10 4 0 0 75 14 294

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 39 9 6 7 1 1 77 13 85
2020 Non-visible minority 36 40 10 9 5 0 0 76 14 292
2019 Visible minority 20 45 12 13 10 0 0 65 23 60
2019 Non-visible minority 29 43 13 13 2 0 0 72 15 292
2018 Visible minority 20 31 29 8 12 0 0 51 20 49
2018 Non-visible minority 23 39 21 11 6 0 0 62 18 236
2017 Visible minority 25 34 11 14 14 2 0 60 28 44
2017 Non-visible minority 29 44 10 11 6 0 0 73 17 241
2014 Visible minority 42 33 9 7 9 0 0 74 16 43
2014 Non-visible minority 35 44 10 6 4 0 0 80 10 295

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 39 8 2 8 0 0 81 11 85
2020 Non-visible minority 42 37 9 9 3 0 0 79 12 295
2019 Visible minority 24 48 13 5 10 0 0 73 15 62
2019 Non-visible minority 35 43 11 9 2 0 0 78 11 295
2018 Visible minority 22 43 14 8 12 0 0 65 20 49
2018 Non-visible minority 27 44 15 11 2 0 0 71 14 237
2017 Visible minority 28 40 16 12 5 0 0 67 16 43
2017 Non-visible minority 39 41 10 7 3 0 0 80 10 239
2014 Visible minority 51 30 7 2 7 2 0 83 10 43
2014 Non-visible minority 44 39 7 6 3 0 0 83 10 295

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 32 26 13 6 0 0 55 19 85
2020 Non-visible minority 24 39 21 11 5 0 0 63 16 293
2019 Visible minority 25 38 21 8 7 0 2 63 15 61
2019 Non-visible minority 24 33 28 9 5 0 0 58 14 291
2018 Visible minority 24 59 12 0 4 0 0 84 4 49
2018 Non-visible minority 27 36 20 9 8 0 0 63 17 238
2017 Visible minority 30 34 20 9 7 0 0 64 16 44
2017 Non-visible minority 29 36 20 8 6 0 0 65 15 239
2014 Visible minority 19 51 19 5 5 2 0 71 10 43
2014 Non-visible minority 16 40 27 11 5 0 0 56 17 295

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 25 36 16 8 0 0 24 40 84
2020 Non-visible minority 10 25 42 15 6 1 0 22 36 295
2019 Visible minority 24 29 29 8 5 2 3 14 56 62
2019 Non-visible minority 15 27 36 16 4 1 0 20 43 295
2018 Visible minority 13 33 33 17 2 2 0 19 47 48
2018 Non-visible minority 17 30 37 12 4 0 0 16 47 238
2017 Visible minority 11 30 34 16 5 2 2 21 43 44
2017 Non-visible minority 21 29 28 14 8 0 0 22 50 241
2014 Visible minority 7 14 43 19 14 2 0 34 22 42
2014 Non-visible minority 6 17 39 24 12 1 1 37 24 295

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 13 30 26 15 1 4 44 24 83
2020 Non-visible minority 6 18 24 35 16 1 1 51 25 294
2019 Visible minority 19 19 32 19 6 2 2 27 40 62
2019 Non-visible minority 16 26 26 23 9 1 0 32 42 293
2018 Visible minority 17 33 23 19 4 0 4 24 52 48
2018 Non-visible minority 22 23 30 17 6 1 0 24 45 236
2017 Visible minority 16 19 37 16 7 0 5 24 37 43
2017 Non-visible minority 22 27 22 15 12 1 0 28 50 241
2014 Visible minority 7 12 24 26 21 7 2 53 21 42
2014 Non-visible minority 4 14 27 35 19 1 1 54 18 295

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 26 36 6 10 0 1 16 47 85
2020 Non-visible minority 20 27 29 16 6 1 0 22 48 293
2019 Visible minority 31 18 31 13 3 3 2 17 51 62
2019 Non-visible minority 28 29 24 14 4 0 1 18 58 293
2018 Visible minority 25 23 29 17 4 0 2 21 49 48
2018 Non-visible minority 27 33 23 13 3 0 0 16 60 237
2017 Visible minority 24 29 33 5 7 0 2 12 54 42
2017 Non-visible minority 27 26 27 13 5 2 1 18 54 241
2014 Visible minority 19 21 29 21 7 2 0 29 41 42
2014 Non-visible minority 16 23 38 16 6 0 2 22 40 295

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 6 12 35 29 18 0 0 47 18 83
2020 Non-visible minority 7 15 44 26 8 1 0 34 22 292
2019 Visible minority 11 11 39 27 6 2 3 36 24 62
2019 Non-visible minority 8 18 41 26 7 1 0 33 26 292
2018 Visible minority 9 17 30 36 6 0 2 43 26 47
2018 Non-visible minority 11 16 40 27 6 0 0 33 27 234
2017 Visible minority 16 12 44 16 5 2 5 23 30 43
2017 Non-visible minority 8 21 37 19 13 1 0 32 30 241
2014 Visible minority 5 10 34 32 17 2 0 50 15 41
2014 Non-visible minority 4 14 39 32 9 1 1 42 19 293

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 18 25 24 14 1 0 38 36 84
2020 Non-visible minority 13 22 32 21 11 1 0 33 35 292
2019 Visible minority 26 23 26 15 5 2 5 21 52 62
2019 Non-visible minority 20 25 31 16 6 2 1 22 46 292
2018 Visible minority 25 27 21 15 6 2 4 22 56 48
2018 Non-visible minority 22 24 32 17 3 0 1 21 47 237
2017 Visible minority 26 23 26 16 5 2 2 22 51 43
2017 Non-visible minority 23 23 25 13 12 2 1 26 48 241
2014 Visible minority 10 17 26 31 14 2 0 46 27 42
2014 Non-visible minority 11 25 33 20 8 2 1 29 37 295

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 4 11 15 38 22 5 6 67 16 83
2020 Non-visible minority 1 8 24 40 25 2 1 66 9 292
2019 Visible minority 8 21 27 26 11 3 3 40 31 62
2019 Non-visible minority 6 14 25 36 16 1 2 54 20 291
2018 Visible minority 6 27 33 21 6 2 4 29 36 48
2018 Non-visible minority 8 13 33 34 9 2 0 44 22 236
2017 Visible minority 7 14 40 23 9 5 2 35 23 43
2017 Non-visible minority 10 15 28 25 19 1 1 46 26 241
2014 Visible minority 7 7 29 36 10 7 5 51 16 42
2014 Non-visible minority 10 19 34 24 8 3 2 34 30 295

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 19 38 20 6 0 1 26 35 84
2020 Non-visible minority 16 26 32 17 8 1 0 25 43 293
2019 Visible minority 23 24 31 13 5 3 2 19 49 62
2019 Non-visible minority 20 25 37 13 4 1 0 17 46 292
2018 Visible minority 19 27 35 13 2 2 2 15 48 48
2018 Non-visible minority 22 30 34 11 2 1 0 13 52 236
2017 Visible minority 12 23 42 9 9 2 2 20 37 43
2017 Non-visible minority 18 25 34 13 10 0 0 23 43 241
2014 Visible minority 14 21 33 12 14 5 0 28 38 42
2014 Non-visible minority 16 26 35 16 4 1 1 21 43 295

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 5 23 27 25 19 0 1 45 28 84
2020 Non-visible minority 6 14 34 31 14 1 0 46 20 293
2019 Visible minority 10 18 21 29 16 3 3 48 29 62
2019 Non-visible minority 5 12 31 32 20 0 1 52 17 294
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 19 21 7 18 4 4 51 27 85
2020 Non-visible minority 24 33 17 12 7 4 2 61 21 295
2019 Visible minority 13 37 19 6 23 2 0 51 30 62
2019 Non-visible minority 22 27 16 21 9 4 1 51 32 293
2018 Visible minority 13 23 23 13 21 6 0 39 36 47
2018 Non-visible minority 14 33 19 17 13 3 1 49 31 237
2017 Visible minority 18 27 14 14 18 5 5 50 35 44
2017 Non-visible minority 22 35 16 16 5 5 1 61 22 239
2014 Visible minority 26 37 12 7 9 7 2 69 18 43
2014 Non-visible minority 28 35 12 11 6 5 3 69 17 294

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 24 12 14 13 1 0 61 28 85
2020 Non-visible minority 41 31 10 11 7 0 0 73 18 295
2019 Visible minority 32 29 11 11 16 0 0 61 27 62
2019 Non-visible minority 36 33 8 15 7 1 0 69 22 293
2018 Visible minority 28 28 11 21 13 0 0 55 34 47
2018 Non-visible minority 28 31 12 17 11 0 0 59 28 234
2017 Visible minority 32 27 14 11 16 0 0 59 27 44
2017 Non-visible minority 38 35 8 12 5 2 0 75 17 240
2014 Visible minority 30 37 7 16 5 5 0 71 22 43
2014 Non-visible minority 40 36 8 11 3 1 0 78 15 294

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 28 12 6 5 0 0 77 11 84
2020 Non-visible minority 49 33 6 9 3 0 0 82 12 293
2019 Visible minority 32 35 13 13 6 0 0 68 19 62
2019 Non-visible minority 39 37 10 12 2 0 0 76 14 295
2018 Visible minority 32 36 17 13 2 0 0 68 15 47
2018 Non-visible minority 36 39 9 9 7 0 0 75 16 237
2017 Visible minority 34 41 9 5 11 0 0 75 16 44
2017 Non-visible minority 43 38 6 10 3 0 0 81 12 240
2014 Visible minority 49 40 7 2 2 0 0 88 5 43
2014 Non-visible minority 48 40 6 5 2 0 0 87 7 294

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 33 10 5 10 2 0 75 15 84
2020 Non-visible minority 40 41 9 7 3 0 0 81 10 294
2019 Visible minority 29 37 13 13 8 0 0 66 21 62
2019 Non-visible minority 37 45 10 5 2 0 0 83 7 294
2018 Visible minority 26 47 19 4 4 0 0 72 9 47
2018 Non-visible minority 31 45 13 7 5 0 0 76 11 237

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 13 15 8 19 7 1 54 30 85
2020 Non-visible minority 49 27 8 7 3 4 2 81 11 295
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 29 8 2 9 0 2 79 12 85
2020 Non-visible minority 56 28 8 3 3 1 1 85 7 294
2019 Visible minority 39 32 11 10 3 2 3 75 14 62
2019 Non-visible minority 53 32 7 4 2 0 1 86 6 294

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 27 14 6 11 0 0 69 17 85
2020 Non-visible minority 40 31 13 10 5 0 1 72 15 294
2019 Visible minority 29 39 15 11 6 0 0 68 18 62
2019 Non-visible minority 39 33 13 11 4 0 0 72 15 294
2018 Visible minority 37 35 12 10 4 2 0 73 15 49
2018 Non-visible minority 31 35 14 12 8 0 0 67 19 236
2017 Visible minority 39 30 14 5 11 2 0 70 16 44
2017 Non-visible minority 34 35 11 12 6 1 0 70 18 241
2014 Visible minority 42 33 5 7 9 5 0 78 17 43
2014 Non-visible minority 33 38 12 10 4 1 1 73 15 295

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 27 11 7 8 2 0 73 16 85
2020 Non-visible minority 47 23 13 8 6 1 2 72 15 294

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 29 8 7 8 1 1 76 16 85
2020 Non-visible minority 48 25 8 10 7 1 1 74 17 295
2019 Visible minority 40 27 16 11 5 0 0 68 16 62
2019 Non-visible minority 41 38 9 9 2 1 0 80 11 291
2018 Visible minority 37 33 12 14 2 2 0 71 17 49
2018 Non-visible minority 39 34 9 12 5 0 0 74 17 234
2017 Visible minority 39 39 14 2 7 0 0 77 9 44
2017 Non-visible minority 43 33 8 11 4 1 0 77 15 241
2014 Visible minority 47 35 5 5 7 2 0 83 12 43
2014 Non-visible minority 39 40 6 10 3 1 1 81 13 295

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 46 54 85
2020 Non-visible minority 39 61 294

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 67 17 6 1 2 2 5 90 4 85
2020 Non-visible minority 65 16 6 1 1 3 8 91 2 293

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 15 12 6 7 1 0 75 13 85
2020 Non-visible minority 62 19 7 7 3 1 1 82 11 294
2019 Visible minority 37 35 8 8 10 0 2 74 18 62
2019 Non-visible minority 49 31 8 9 3 0 0 81 11 294
2018 Visible minority 38 35 10 8 6 2 0 74 15 48
2018 Non-visible minority 43 33 10 7 6 0 0 76 14 234
2017 Visible minority 43 27 11 2 14 0 2 72 16 44
2017 Non-visible minority 52 25 11 4 8 0 0 77 12 241
2014 Visible minority 51 23 9 5 12 0 0 74 16 43
2014 Non-visible minority 48 32 7 7 4 0 1 82 11 295
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 26 13 11 9 5 0 65 21 85
2020 Non-visible minority 30 33 15 10 6 4 0 67 17 295
2019 Visible minority 18 21 19 15 19 8 0 42 37 62
2019 Non-visible minority 16 35 18 15 12 4 0 53 29 292
2018 Visible minority 6 39 22 12 16 4 0 47 30 49
2018 Non-visible minority 14 34 19 19 12 3 0 48 32 238
2017 Visible minority 18 25 16 11 16 14 0 50 32 44
2017 Non-visible minority 16 31 15 22 12 4 0 49 35 241
2014 Visible minority 28 37 7 12 2 14 0 76 16 43
2014 Non-visible minority 25 42 14 10 4 4 0 70 15 294

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 26 16 10 14 0 0 60 24 84
2020 Non-visible minority 28 32 19 13 7 0 0 61 20 293
2019 Visible minority 16 24 15 18 27 0 0 40 45 62
2019 Non-visible minority 16 29 13 23 18 1 0 45 42 293
2018 Visible minority 6 35 24 14 20 0 0 41 35 49
2018 Non-visible minority 9 28 15 28 18 2 0 38 46 236
2017 Visible minority 16 18 23 25 16 2 0 35 42 44
2017 Non-visible minority 14 30 15 23 17 1 0 44 40 241
2014 Visible minority 28 37 14 12 5 5 0 68 17 43
2014 Non-visible minority 20 46 13 11 7 2 0 68 19 295

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 29 17 14 11 4 0 57 26 85
2020 Non-visible minority 20 29 21 18 10 2 0 50 28 294
2019 Visible minority 11 24 18 16 26 5 0 37 44 62
2019 Non-visible minority 9 27 18 25 19 3 0 36 45 292
2018 Visible minority 4 31 24 14 18 8 0 38 36 49
2018 Non-visible minority 6 23 21 26 22 3 0 29 49 238
2017 Visible minority 12 26 19 26 12 7 0 40 40 43
2017 Non-visible minority 13 23 17 24 18 4 0 38 44 241
2014 Visible minority 21 37 16 14 5 7 0 63 20 43
2014 Non-visible minority 16 39 17 16 7 6 0 58 24 294

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 32 17 11 12 2 0 60 23 85
2020 Non-visible minority 20 35 17 16 11 1 0 56 27 295
2019 Visible minority 10 28 15 20 26 2 0 38 47 61
2019 Non-visible minority 10 29 16 24 18 2 0 40 43 294
2018 Visible minority 4 43 16 16 18 2 0 48 35 49
2018 Non-visible minority 5 27 14 28 25 1 0 32 54 237
2017 Visible minority 9 39 14 16 16 7 0 51 34 44
2017 Non-visible minority 10 29 14 27 18 3 0 39 47 240
2014 Visible minority 28 21 28 9 7 7 0 53 18 43
2014 Non-visible minority 16 37 19 18 8 2 0 54 27 295

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 21 15 15 6 17 7 52 28 85
2020 Non-visible minority 22 18 22 15 8 12 3 47 27 295
2019 Visible minority 15 16 19 19 10 16 5 39 37 62
2019 Non-visible minority 14 19 21 15 12 16 3 41 33 295
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 47 18 4 5 0 0 74 8 85
2020 Non-visible minority 25 53 11 6 3 1 0 79 9 292
2019 Visible minority 16 34 24 15 10 2 0 51 25 62
2019 Non-visible minority 14 47 12 17 9 1 0 61 26 294
2018 Visible minority 15 40 27 8 8 2 0 55 17 48
2018 Non-visible minority 11 41 14 25 8 0 0 53 33 238
2017 Visible minority 9 41 14 23 11 2 0 51 35 44
2017 Non-visible minority 18 32 18 20 10 1 0 51 31 241
2014 Visible minority 33 42 16 5 2 2 0 76 7 43
2014 Non-visible minority 29 47 13 8 4 0 0 76 12 295

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 14 43 28 4 7 2 1 59 11 85
2020 Non-visible minority 16 35 19 21 8 1 0 52 29 290
2019 Visible minority 10 27 29 11 18 5 0 39 31 62
2019 Non-visible minority 10 34 18 25 13 1 0 44 38 293

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 35 7 7 9 1 2 75 17 85
2020 Non-visible minority 40 31 9 11 6 2 1 74 17 293
2019 Visible minority 23 39 13 11 11 3 0 63 23 62
2019 Non-visible minority 29 33 18 11 7 1 0 63 18 293
2018 Visible minority 15 44 21 10 10 0 0 58 21 48
2018 Non-visible minority 26 37 16 14 6 2 0 64 20 236
2017 Visible minority 30 36 14 9 11 0 0 66 20 44
2017 Non-visible minority 30 38 15 9 4 5 0 71 13 241
2014 Visible minority 33 37 14 14 0 2 0 71 14 43
2014 Non-visible minority 37 36 11 8 4 3 0 75 13 294

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 31 12 13 6 1 0 68 19 84
2020 Non-visible minority 36 34 17 9 4 1 0 70 13 294
2019 Visible minority 16 27 27 15 13 2 0 44 28 62
2019 Non-visible minority 21 35 19 14 10 1 0 57 24 294
2018 Visible minority 13 33 25 13 15 2 0 47 28 48
2018 Non-visible minority 17 37 20 18 8 0 0 54 26 236

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 26 23 6 20 2 0 49 27 85
2020 Non-visible minority 19 23 20 15 13 8 2 47 31 292
2019 Visible minority 13 11 23 6 40 5 2 26 50 62
2019 Non-visible minority 18 17 17 17 20 10 2 39 42 295
2018 Visible minority 10 24 18 12 24 8 2 39 41 49
2018 Non-visible minority 9 16 22 23 19 8 2 28 47 237
2017 Visible minority 11 25 9 11 25 16 2 44 44 44
2017 Non-visible minority 17 19 16 21 16 9 2 40 42 241
2014 Visible minority 21 23 5 14 19 14 5 54 40 43
2014 Non-visible minority 16 20 17 15 13 17 3 45 35 293

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 21 21 16 12 1 0 51 28 83
2020 Non-visible minority 25 33 14 18 8 2 0 60 26 293
2019 Visible minority 13 26 11 24 23 3 0 40 48 62
2019 Non-visible minority 20 29 15 19 15 2 0 50 35 293
2018 Visible minority 10 37 14 14 22 0 2 48 38 49
2018 Non-visible minority 11 33 24 19 11 0 0 45 31 238
2017 Visible minority 14 36 20 11 18 0 0 50 30 44
2017 Non-visible minority 22 36 17 16 8 2 0 59 24 241
2014 Visible minority 47 23 14 5 12 0 0 70 16 43
2014 Non-visible minority 28 39 11 13 6 2 0 69 20 295

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 18 22 12 21 1 1 43 34 85
2020 Non-visible minority 18 23 12 22 17 2 4 44 42 293
2019 Visible minority 11 18 11 18 39 3 0 30 58 62
2019 Non-visible minority 16 22 15 20 21 3 2 41 44 294
2018 Visible minority 6 29 16 16 31 0 2 35 48 49
2018 Non-visible minority 8 28 17 20 23 2 2 37 45 237
2017 Visible minority 9 20 18 20 27 2 2 31 50 44
2017 Non-visible minority 18 27 15 19 16 1 3 48 37 240
2014 Visible minority 28 30 7 14 19 2 0 60 33 43
2014 Non-visible minority 26 31 9 13 16 2 3 60 31 295

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 21 17 9 6 1 5 66 16 85
2020 Non-visible minority 50 22 14 5 4 1 4 76 9 295
2019 Visible minority 48 21 13 10 2 2 5 74 12 62
2019 Non-visible minority 48 29 10 5 3 1 3 80 9 294

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 19 21 9 4 1 4 64 14 85
2020 Non-visible minority 49 23 16 5 4 1 2 74 10 295
2019 Visible minority 27 26 26 5 11 2 3 56 17 62
2019 Non-visible minority 42 26 14 7 5 2 3 72 13 295

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 8 7 7 7 11 2 75 17 83
2020 Non-visible minority 73 11 6 2 2 4 3 90 4 294
2019 Visible minority 34 15 15 10 11 10 5 58 25 61
2019 Non-visible minority 74 8 4 3 3 4 4 89 7 292

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 12 8 2 1 5 12 86 4 85
2020 Non-visible minority 75 8 4 2 1 1 8 92 4 295
2019 Visible minority 68 8 5 0 2 6 11 92 2 62
2019 Non-visible minority 79 6 1 2 2 2 8 95 4 294

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 38 20 14 7 1 0 58 22 85
2020 Non-visible minority 23 47 13 10 5 1 0 71 16 295
2019 Visible minority 10 31 27 18 10 3 2 42 29 62
2019 Non-visible minority 20 43 16 15 4 2 0 65 19 295
2018 Visible minority 6 39 22 12 10 8 2 50 25 49
2018 Non-visible minority 14 38 25 17 5 1 0 53 21 237
2017 Visible minority 9 34 25 16 7 9 0 48 25 44
2017 Non-visible minority 23 44 16 10 4 2 0 69 15 240

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 39 6 13 13 0 0 68 26 85
2020 Non-visible minority 35 37 12 9 5 1 0 73 14 292
2019 Visible minority 18 40 15 10 15 3 0 60 25 62
2019 Non-visible minority 26 43 16 8 6 1 0 70 14 291
2018 Visible minority 35 21 17 13 13 2 0 57 26 48
2018 Non-visible minority 33 41 14 7 4 1 0 75 11 234
2017 Visible minority 27 43 9 5 11 5 0 74 17 44
2017 Non-visible minority 36 42 12 7 3 0 0 78 10 241
2014 Visible minority 47 30 12 5 5 2 0 79 10 43
2014 Non-visible minority 43 40 7 7 2 1 0 84 9 295

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 38 19 2 11 1 0 68 13 85
2020 Non-visible minority 40 41 10 5 2 2 0 82 7 295
2019 Visible minority 23 35 18 11 10 3 0 60 22 62
2019 Non-visible minority 41 38 12 4 3 2 0 81 7 293
2018 Visible minority 27 35 14 12 10 2 0 63 23 49
2018 Non-visible minority 39 39 14 4 3 3 0 79 6 236
2017 Visible minority 25 36 16 2 14 5 2 66 17 44
2017 Non-visible minority 40 40 12 4 2 2 0 82 6 239
2014 Visible minority 40 35 9 7 5 5 0 78 12 43
2014 Non-visible minority 48 35 10 3 1 3 0 85 4 294

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 34 22 6 13 2 0 58 20 84
2020 Non-visible minority 37 39 13 6 2 2 0 78 9 295

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 31 8 15 17 0 0 60 32 84
2020 Non-visible minority 45 29 8 10 4 3 2 77 14 294

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 26 11 8 7 0 0 74 15 85
2020 Non-visible minority 51 33 8 5 3 0 0 84 9 294
2019 Visible minority 26 45 8 10 10 2 0 72 20 62
2019 Non-visible minority 41 37 12 5 4 0 0 79 9 294
2018 Visible minority 41 31 8 12 8 0 0 71 20 49
2018 Non-visible minority 39 38 13 6 5 0 0 76 10 236
2017 Visible minority 41 32 14 5 9 0 0 73 14 44
2017 Non-visible minority 44 35 11 8 2 0 0 79 10 241
2014 Visible minority 51 28 12 2 7 0 0 79 9 43
2014 Non-visible minority 50 38 5 4 2 0 0 88 7 295

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 22 13 7 11 0 0 69 18 85
2020 Non-visible minority 39 35 13 7 6 0 0 74 13 293
2019 Visible minority 31 27 16 10 13 2 2 60 23 62
2019 Non-visible minority 28 32 20 12 7 0 0 61 19 293
2018 Visible minority 37 22 22 4 12 2 0 60 17 49
2018 Non-visible minority 25 34 20 16 5 0 0 59 21 235
2017 Visible minority 30 34 20 5 11 0 0 64 16 44
2017 Non-visible minority 31 35 17 11 4 1 0 67 16 241
2014 Visible minority 44 28 19 7 2 0 0 72 9 43
2014 Non-visible minority 43 40 8 5 3 1 0 84 8 295

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 24 21 5 8 0 0 66 13 85
2020 Non-visible minority 37 37 12 9 6 0 0 74 14 291
2019 Visible minority 26 28 18 16 10 2 0 55 27 61
2019 Non-visible minority 26 37 18 14 6 0 0 62 20 293
2018 Visible minority 24 37 18 6 12 2 0 63 19 49
2018 Non-visible minority 22 37 21 14 7 0 0 58 20 235
2017 Visible minority 35 23 28 5 9 0 0 58 14 43
2017 Non-visible minority 28 39 15 12 5 1 0 68 17 241
2014 Visible minority 40 35 19 2 5 0 0 74 7 43
2014 Non-visible minority 41 42 7 7 2 0 0 84 9 295

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 20 18 9 14 6 0 56 25 85
2020 Non-visible minority 40 25 15 8 8 4 0 68 17 295
2019 Visible minority 26 18 23 15 11 8 0 47 28 62
2019 Non-visible minority 30 27 18 11 10 4 0 59 22 294
2018 Visible minority 20 18 27 16 12 6 0 41 30 49
2018 Non-visible minority 27 24 23 13 11 3 0 52 24 235
2017 Visible minority 30 16 14 11 23 7 0 49 37 44
2017 Non-visible minority 35 25 15 15 6 4 2 63 22 240
2014 Visible minority 35 37 14 2 7 5 0 76 10 43
2014 Non-visible minority 43 29 11 6 6 3 1 76 13 295
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 20 41 39 85
2020 Non-visible minority 22 49 29 295
2019 Visible minority 32 26 42 62
2019 Non-visible minority 22 38 40 293
2018 Visible minority 27 22 51 49
2018 Non-visible minority 28 37 35 236
2017 Visible minority 30 25 45 44
2017 Non-visible minority 23 42 35 240
2014 Visible minority 21 44 35 43
2014 Non-visible minority 18 45 36 295

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 12 18 53 6 0 12 17
2020 Non-visible minority 19 26 29 3 15 8 65
2019 Visible minority 5 35 25 30 5 0 20
2019 Non-visible minority 14 26 23 25 7 4 65
2018 Visible minority 8 23 15 54 0 0 13
2018 Non-visible minority 25 25 22 15 4 10 66
2017 Visible minority 8 8 46 23 0 15 13
2017 Non-visible minority 26 14 17 29 10 5 55
2014 Non-visible minority 13 21 19 29 9999 18 54
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 19 81 85
2020 Non-visible minority 13 87 294
2019 Visible minority 34 66 61
2019 Non-visible minority 17 83 295
2018 Visible minority 22 78 49
2018 Non-visible minority 14 86 238

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 16
2020 Non-visible minority 54 46 39
2019 Visible minority 43 57 21
2019 Non-visible minority 47 53 49
2018 Visible minority 55 45 11
2018 Non-visible minority 47 53 34

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 63 38 16
2020 Non-visible minority 52 48 39
2019 Visible minority 57 43 21
2019 Non-visible minority 69 31 49

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 16
2020 Non-visible minority 0 100 39
2019 Visible minority 0 100 21
2019 Non-visible minority 0 100 49
2018 Visible minority 0 100 11
2018 Non-visible minority 0 100 34

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 69 31 16
2020 Non-visible minority 41 59 39
2019 Visible minority 48 52 21
2019 Non-visible minority 27 73 49

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 69 31 16
2020 Non-visible minority 42 58 39
2019 Visible minority 33 67 21
2019 Non-visible minority 36 64 49
2018 Visible minority 45 55 11
2018 Non-visible minority 44 56 34

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 69 31 16
2020 Non-visible minority 50 50 39
2019 Visible minority 38 62 21
2019 Non-visible minority 43 57 49
2018 Visible minority 45 55 11
2018 Non-visible minority 56 44 34

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 16
2020 Non-visible minority 44 56 39
2019 Visible minority 48 52 21
2019 Non-visible minority 35 65 49

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 63 38 16
2020 Non-visible minority 46 54 39
2019 Visible minority 33 67 21
2019 Non-visible minority 30 70 49
2018 Visible minority 45 55 11
2018 Non-visible minority 41 59 34

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 63 38 16
2020 Non-visible minority 48 52 39
2019 Visible minority 48 52 21
2019 Non-visible minority 49 51 49

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 31 69 16
2020 Non-visible minority 33 67 39
2019 Visible minority 38 62 21
2019 Non-visible minority 26 74 49

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 16
2020 Non-visible minority 0 100 39

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 69 31 16
2020 Non-visible minority 57 43 39
2019 Visible minority 33 67 21
2019 Non-visible minority 49 51 49
2018 Visible minority 55 45 11
2018 Non-visible minority 62 38 34

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 16
2020 Non-visible minority 70 30 39
2019 Visible minority 52 48 21
2019 Non-visible minority 53 47 49

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 29 71 21
2019 Non-visible minority 18 82 49

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 38 63 16
2020 Non-visible minority 18 82 39
2018 Visible minority 0 100 11
2018 Non-visible minority 24 76 34

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 38 63 16
2020 Non-visible minority 18 82 39
2019 Visible minority 24 76 21
2019 Non-visible minority 20 80 49

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 11
2018 Non-visible minority 15 85 34

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 29 71 21
2019 Non-visible minority 27 73 49

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 11
2018 Non-visible minority 0 100 31

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 10 17 10 13 22 8 43 33 84
2020 Non-visible minority 15 17 17 9 10 28 3 47 28 294
2019 Visible minority 10 13 21 11 13 20 11 33 36 61
2019 Non-visible minority 12 17 19 12 11 26 4 42 32 294
2018 Visible minority 16 10 20 6 16 24 6 38 32 49
2018 Non-visible minority 9 18 23 13 11 23 5 36 32 235
2017 Visible minority 16 14 20 14 9 18 9 41 31 44
2017 Non-visible minority 18 14 21 8 8 26 4 46 24 241
2014 Visible minority 16 12 7 9 7 28 21 55 32 43
2014 Non-visible minority 15 17 18 6 7 33 5 50 20 295

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 22 20 12 9 6 0 56 23 85
2020 Non-visible minority 33 28 20 9 7 4 0 63 16 295
2019 Visible minority 18 26 10 18 11 16 0 53 35 61
2019 Non-visible minority 26 31 17 12 8 6 0 61 21 294
2018 Visible minority 20 33 16 6 12 10 2 60 21 49
2018 Non-visible minority 20 35 18 15 7 6 0 58 23 237
2017 Visible minority 30 34 9 5 11 9 2 72 18 44
2017 Non-visible minority 31 30 18 10 5 6 0 65 16 241
2014 Visible minority 40 14 14 9 5 14 5 66 17 43
2014 Non-visible minority 32 35 14 7 4 8 0 73 12 295
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 85
2020 Non-visible minority 11 89 294
2019 Visible minority 14 86 59
2019 Non-visible minority 9 91 294
2018 Visible minority 16 84 49
2018 Non-visible minority 7 93 237

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 60 40 15
2020 Non-visible minority 62 38 34

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 67 33 15
2020 Non-visible minority 66 34 34

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 15
2020 Non-visible minority 0 100 34

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 67 33 15
2020 Non-visible minority 20 80 34

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 60 40 15
2020 Non-visible minority 18 82 34

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 33 67 15
2020 Non-visible minority 38 62 34

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 33 67 15
2020 Non-visible minority 36 64 34

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 15
2020 Non-visible minority 0 100 34

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 15
2020 Non-visible minority 18 82 34

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 15
2020 Non-visible minority 0 100 34

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 53 47 15
2020 Non-visible minority 48 52 34

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 14 20 8 12 19 6 47 27 85
2020 Non-visible minority 18 16 17 9 6 30 5 51 22 294
2019 Visible minority 8 18 22 7 8 25 12 42 24 60
2019 Non-visible minority 16 16 23 4 5 31 4 50 15 295
2018 Visible minority 13 19 19 6 6 31 6 50 20 48
2018 Non-visible minority 14 21 24 5 5 27 4 51 14 237
2017 Visible minority 14 18 18 9 5 27 9 50 21 44
2017 Non-visible minority 20 12 22 3 4 35 5 53 11 241
2014 Visible minority 19 14 16 5 2 35 9 58 13 43
2014 Non-visible minority 19 14 17 2 2 40 6 61 6 294

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 29 17 5 13 6 0 64 19 85
2020 Non-visible minority 36 29 21 5 5 4 1 68 10 292
2019 Visible minority 20 20 21 10 7 21 2 51 21 61
2019 Non-visible minority 34 27 20 6 5 8 0 66 12 295
2018 Visible minority 29 21 23 8 8 10 0 56 19 48
2018 Non-visible minority 25 36 21 6 3 8 0 67 10 235
2017 Visible minority 30 32 16 2 9 9 2 69 13 44
2017 Non-visible minority 33 32 17 4 2 10 1 74 6 241
2014 Visible minority 37 26 16 2 0 19 0 77 3 43
2014 Non-visible minority 35 32 15 2 1 15 0 79 4 294
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 23 13 16 7 0 0 64 22 84
2020 Non-visible minority 39 22 17 9 12 0 1 62 21 294

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 20 22 9 4 4 2 63 14 85
2020 Non-visible minority 46 30 15 5 4 0 0 76 9 293
2019 Visible minority 26 35 13 13 10 2 2 63 23 62
2019 Non-visible minority 33 33 15 10 7 0 1 67 17 294
2018 Visible minority 29 29 24 10 8 0 0 57 18 49
2018 Non-visible minority 26 34 20 10 9 0 0 60 20 236
2017 Visible minority 24 24 24 14 12 0 2 49 27 42
2017 Non-visible minority 37 25 17 10 10 1 0 63 20 241

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 21 30 17 16 0 0 38 33 85
2020 Non-visible minority 13 24 33 17 13 0 0 37 30 294
2019 Visible minority 13 26 30 8 20 2 2 41 29 61
2019 Non-visible minority 14 28 26 21 10 0 1 42 31 294
2018 Visible minority 18 31 29 14 8 0 0 49 22 49
2018 Non-visible minority 12 26 34 18 10 0 0 38 28 235
2017 Visible minority 11 25 25 14 23 0 2 37 37 44
2017 Non-visible minority 10 34 27 16 13 0 0 44 29 241

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 28 19 19 8 1 0 54 27 85
2020 Non-visible minority 20 35 28 11 5 0 0 55 17 293
2019 Visible minority 23 30 16 15 13 2 2 54 29 61
2019 Non-visible minority 21 35 23 15 5 0 1 56 20 294
2018 Visible minority 20 29 22 22 6 0 0 49 29 49
2018 Non-visible minority 14 37 28 11 9 0 0 52 20 238
2017 Visible minority 9 28 26 16 16 2 2 39 34 43
2017 Non-visible minority 19 36 23 11 10 0 0 56 21 241

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 28 17 19 16 0 0 48 35 83
2020 Non-visible minority 19 26 26 13 13 1 0 46 27 295
2019 Visible minority 13 15 35 10 23 2 2 29 34 60
2019 Non-visible minority 12 25 27 20 14 0 1 38 34 291
2018 Visible minority 12 31 29 12 16 0 0 43 29 49
2018 Non-visible minority 14 26 22 22 16 0 0 40 38 238
2017 Visible minority 14 23 21 14 23 2 2 39 39 43
2017 Non-visible minority 14 21 25 19 19 0 0 36 39 241

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 19 18 12 11 0 2 58 23 84
2020 Non-visible minority 32 34 14 12 6 0 1 67 18 290
2019 Visible minority 36 30 21 3 5 3 2 69 9 61
2019 Non-visible minority 36 30 20 7 5 0 2 68 12 294
2018 Visible minority 37 27 20 12 2 0 2 65 15 49
2018 Non-visible minority 37 33 20 5 4 0 1 71 9 237
2017 Visible minority 23 23 21 9 16 5 2 50 28 43
2017 Non-visible minority 35 34 17 6 5 1 2 71 12 240

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 25 21 13 17 0 2 48 30 85
2020 Non-visible minority 22 34 19 13 11 0 0 57 24 293
2019 Visible minority 33 25 26 5 8 2 2 59 14 61
2019 Non-visible minority 24 34 21 12 8 0 1 58 20 294
2018 Visible minority 29 22 31 8 10 0 0 51 18 49
2018 Non-visible minority 24 33 21 12 9 0 0 57 22 237
2017 Visible minority 23 14 30 14 16 0 2 38 31 43
2017 Non-visible minority 24 36 18 14 8 0 0 59 22 241

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 20 14 8 19 0 8 55 30 84
2020 Non-visible minority 32 26 15 12 11 0 4 61 24 294

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 32 19 12 7 0 2 61 20 84
2020 Non-visible minority 27 34 22 10 6 0 1 61 16 295
2019 Visible minority 15 31 23 13 16 2 2 47 30 62
2019 Non-visible minority 20 34 22 14 8 0 0 55 22 294
2018 Visible minority 16 27 29 12 14 0 2 44 27 49
2018 Non-visible minority 13 35 25 19 7 0 1 48 27 234
2017 Visible minority 7 27 36 16 11 0 2 35 28 44
2017 Non-visible minority 20 34 21 17 8 0 0 55 25 241

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 30 25 11 10 0 1 54 21 83
2020 Non-visible minority 19 32 26 13 9 0 0 52 23 294
2019 Visible minority 15 19 25 19 19 2 2 35 39 59
2019 Non-visible minority 13 27 28 20 11 0 0 40 31 294
2018 Visible minority 10 33 27 20 8 2 0 44 29 49
2018 Non-visible minority 6 31 31 16 14 0 0 38 30 235
2017 Visible minority 14 30 23 11 18 2 2 45 31 44
2017 Non-visible minority 13 24 25 22 16 1 0 37 38 241

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 26 24 10 11 1 1 55 21 84
2020 Non-visible minority 27 30 24 10 9 0 0 57 19 294
2019 Visible minority 13 34 10 21 18 2 2 49 41 61
2019 Non-visible minority 19 27 22 19 13 0 0 46 32 294
2018 Visible minority 16 31 27 10 16 0 0 47 27 49
2018 Non-visible minority 12 27 28 18 15 0 0 39 33 235
2017 Visible minority 16 21 26 16 19 0 2 38 36 43
2017 Non-visible minority 13 30 20 19 17 1 0 43 36 241

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 17 17 15 12 0 1 56 27 83
2020 Non-visible minority 44 25 14 10 7 0 0 69 17 295
2019 Visible minority 20 23 23 8 22 3 0 45 31 60
2019 Non-visible minority 37 25 18 11 8 0 0 62 19 295

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 25 23 14 6 0 2 56 21 84
2020 Non-visible minority 23 32 25 12 8 0 0 55 20 294

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 25 27 14 10 0 5 46 25 84
2020 Non-visible minority 25 30 26 12 7 0 0 55 19 294
2019 Visible minority 22 28 17 18 13 2 0 51 32 60
2019 Non-visible minority 28 30 25 9 6 0 1 59 16 292
2018 Visible minority 21 38 23 10 6 2 0 60 17 48
2018 Non-visible minority 23 30 26 13 6 0 1 54 20 235
2017 Visible minority 16 37 14 16 12 2 2 56 29 43
2017 Non-visible minority 28 29 24 12 6 1 1 57 19 241

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 31 12 4 4 0 1 80 8 84
2020 Non-visible minority 49 32 12 4 2 0 1 82 6 294
2019 Visible minority 57 20 10 2 5 2 5 82 7 60
2019 Non-visible minority 52 24 13 6 4 0 1 77 10 293
2018 Visible minority 49 29 14 4 2 0 2 79 6 49
2018 Non-visible minority 57 20 13 4 4 0 2 79 9 233
2017 Visible minority 51 33 5 5 7 0 0 84 12 43
2017 Non-visible minority 58 21 13 4 3 0 1 80 7 240

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 36 10 19 6 0 0 66 25 84
2020 Non-visible minority 33 39 20 7 2 0 0 72 9 292

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 61 20 6 1 2 1 8 90 4 84
2020 Non-visible minority 75 13 4 2 1 1 4 92 3 295
2019 Visible minority 64 21 3 2 2 2 7 93 4 61
2019 Non-visible minority 75 13 3 1 1 0 7 94 3 295
2018 Visible minority 61 20 10 4 2 0 2 83 6 49
2018 Non-visible minority 75 10 7 3 1 0 4 89 4 234

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 12 4 7 11 4 6 76 20 85
2020 Non-visible minority 76 11 6 2 3 1 2 89 5 293
2019 Visible minority 38 26 15 7 11 2 2 66 19 61
2019 Non-visible minority 65 16 6 5 5 1 2 83 10 295
2018 Visible minority 47 22 12 2 16 0 0 69 18 49
2018 Non-visible minority 64 17 7 4 5 1 2 83 10 235
2017 Visible minority 49 21 5 2 21 2 0 71 24 43
2017 Non-visible minority 75 13 6 3 2 0 1 89 5 241

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 21 14 7 1 0 4 77 9 85
2020 Non-visible minority 58 29 8 3 2 0 1 87 5 295
2019 Visible minority 32 30 20 10 3 2 3 65 14 60
2019 Non-visible minority 43 37 13 3 3 0 1 81 6 294
2018 Visible minority 33 39 12 8 8 0 0 71 16 49
2018 Non-visible minority 43 36 11 4 5 0 1 80 8 237
2017 Visible minority 35 35 9 12 9 0 0 70 21 43
2017 Non-visible minority 55 32 7 4 1 0 1 88 5 240

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 15 8 2 14 0 2 74 17 84
2020 Non-visible minority 62 20 7 7 3 0 1 83 10 294
2019 Visible minority 33 23 21 8 11 2 2 58 20 61
2019 Non-visible minority 52 19 15 8 6 0 1 71 14 292
2018 Visible minority 35 27 12 10 16 0 0 61 27 49
2018 Non-visible minority 40 26 13 10 10 1 1 67 20 237
2017 Visible minority 35 26 9 14 16 0 0 60 30 43
2017 Non-visible minority 50 25 9 9 7 0 1 75 16 241

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 9 5 0 2 1 25 90 3 85
2020 Non-visible minority 55 12 6 0 1 0 26 90 2 294
2019 Visible minority 39 27 7 2 2 2 22 87 4 59
2019 Non-visible minority 51 12 4 1 1 0 31 90 3 295
2018 Visible minority 40 17 4 4 4 0 31 82 12 48
2018 Non-visible minority 51 12 4 1 0 0 31 92 2 234
2017 Visible minority 42 9 12 2 7 0 28 71 13 43
2017 Non-visible minority 54 15 4 2 0 0 23 92 3 241

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 20 7 0 5 0 6 87 5 85
2020 Non-visible minority 64 23 6 2 1 0 4 91 3 295
2019 Visible minority 50 30 8 2 0 2 8 89 2 60
2019 Non-visible minority 59 21 10 3 2 0 4 84 5 294
2018 Visible minority 45 31 8 6 2 2 6 82 9 49
2018 Non-visible minority 55 24 9 7 2 0 4 82 9 236
2017 Visible minority 50 26 5 7 2 0 10 84 11 42
2017 Non-visible minority 59 26 8 2 2 0 2 87 4 239

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 27 8 5 6 0 1 81 11 85
2020 Non-visible minority 69 19 5 2 4 0 0 89 6 295
2019 Visible minority 57 20 7 5 8 2 2 80 14 61
2019 Non-visible minority 66 17 5 3 5 1 3 86 8 293
2018 Visible minority 65 12 6 6 8 2 0 79 15 49
2018 Non-visible minority 61 20 5 5 6 0 3 84 11 237
2017 Visible minority 47 26 12 7 5 0 5 76 12 43
2017 Non-visible minority 61 21 9 4 4 0 0 83 8 241

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 16 16 15 5 1 4 63 21 84
2020 Non-visible minority 45 29 16 8 2 0 0 74 10 293
2019 Visible minority 49 28 11 5 3 2 2 80 8 61
2019 Non-visible minority 49 30 12 5 1 1 2 81 7 295
2018 Visible minority 43 31 18 4 2 2 0 75 6 49
2018 Non-visible minority 46 30 18 3 3 0 1 76 5 236
2017 Visible minority 44 26 14 7 5 0 5 73 12 43
2017 Non-visible minority 58 28 9 4 1 0 1 86 5 239

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 40 21 14 2 0 1 62 16 85
2020 Non-visible minority 29 39 23 6 2 0 0 68 8 295

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 27 34 17 11 0 0 39 27 85
2020 Non-visible minority 12 31 39 13 5 0 0 43 18 293
2019 Visible minority 16 26 27 23 8 0 0 42 31 62
2019 Non-visible minority 10 31 40 13 6 0 0 41 19 294
2018 Visible minority 15 38 27 8 13 0 0 52 21 48
2018 Non-visible minority 7 37 35 14 7 0 0 44 20 237
2017 Visible minority 7 25 39 18 11 0 0 32 30 44
2017 Non-visible minority 11 29 41 14 6 0 0 40 19 239

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 22 39 14 8 0 0 22 39 85
2020 Non-visible minority 11 26 40 17 6 0 0 23 37 294
2019 Visible minority 18 15 42 16 8 2 0 25 33 62
2019 Non-visible minority 12 23 44 17 4 0 0 22 35 292
2018 Visible minority 13 11 56 13 4 2 0 18 25 45
2018 Non-visible minority 10 27 37 22 4 0 0 27 37 235
2017 Visible minority 20 16 34 20 9 0 0 30 36 44
2017 Non-visible minority 6 28 40 22 4 0 0 26 35 241

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 42 9 5 4 0 2 82 8 85
2020 Non-visible minority 47 37 9 4 2 1 0 85 7 295
2019 Visible minority 23 43 13 8 8 5 0 69 17 61
2019 Non-visible minority 30 44 15 5 4 1 0 76 9 294
2018 Visible minority 27 41 18 4 6 4 0 70 11 49
2018 Non-visible minority 22 45 19 8 5 1 0 68 14 237
2017 Visible minority 25 36 27 7 2 2 0 63 9 44
2017 Non-visible minority 23 49 14 7 4 3 0 74 12 240

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 26 19 7 7 2 1 66 15 85
2020 Non-visible minority 42 33 12 9 3 2 0 76 12 293

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 30 9 7 13 1 2 70 21 85
2020 Non-visible minority 40 26 10 12 11 1 1 67 23 294

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 23 11 4 8 4 2 75 13 83
2020 Non-visible minority 49 26 15 5 4 2 0 76 9 292

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 34 12 6 12 1 1 70 18 85
2020 Non-visible minority 34 33 16 11 6 1 0 67 17 295
2019 Visible minority 16 34 18 20 10 2 0 52 30 61
2019 Non-visible minority 17 37 20 18 9 0 0 53 27 295
2018 Visible minority 20 33 31 4 10 2 0 54 15 49
2018 Non-visible minority 10 36 22 19 13 1 0 46 32 238
2017 Visible minority 23 32 25 9 11 0 0 55 20 44
2017 Non-visible minority 14 32 21 22 10 2 0 47 32 240

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 61 30 1 6 1 0 0 92 7 85
2020 Non-visible minority 58 32 3 4 2 0 0 91 6 295

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 61 28 5 2 2 1 0 90 5 84
2020 Non-visible minority 60 29 4 4 2 0 0 90 6 294

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 28 10 4 0 1 0 86 4 83
2020 Non-visible minority 51 32 8 5 1 1 1 85 7 293

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 28 5 5 2 1 2 88 7 85
2020 Non-visible minority 61 23 7 2 2 2 3 88 4 295

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 61 18 4 2 0 14 1 93 3 85
2020 Non-visible minority 65 13 3 2 1 14 2 93 3 295

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 28 6 4 2 1 0 88 6 84
2020 Non-visible minority 67 24 5 2 1 2 0 93 2 295

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 18 13 5 12 1 0 70 16 85
2020 Non-visible minority 53 26 8 8 5 1 0 80 12 292

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 65 21 7 5 2 0 0 86 7 85
2020 Non-visible minority 71 20 5 1 1 1 1 92 3 295

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 50 21 7 0 0 0 71 7 14
2020 Non-visible minority 29 42 16 9 4 0 0 71 13 45
2019 Visible minority 27 27 9 27 9 0 0 55 36 11
2019 Non-visible minority 28 54 7 9 2 0 0 83 11 46

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 100 0 14
2020 Non-visible minority 98 2 44

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 21 21 21 7 0 0 50 29 14
2020 Non-visible minority 30 37 16 14 2 0 0 67 16 43
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 83
2020 Non-visible minority 6 94 292

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 85
2020 Non-visible minority 12 88 293
2019 Visible minority 20 80 61
2019 Non-visible minority 14 86 295
2017 Visible minority 20 80 44
2017 Non-visible minority 20 80 241
2014 Visible minority 16 84 43
2014 Non-visible minority 14 86 294

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 92 8 12
2019 Non-visible minority 90 10 40
2017 Non-visible minority 84 16 51
2014 Non-visible minority 88 12 41

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Visible minority 18 55 9 9 9 0 0 73 18 11
2019 Non-visible minority 61 13 8 8 8 0 0 75 17 36
2017 Non-visible minority 49 33 2 12 2 0 2 83 14 43
2014 Non-visible minority 53 27 6 11 3 0 0 80 14 36

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 26 6 9 2 5 4 81 13 85
2020 Non-visible minority 55 24 6 7 3 4 1 83 11 293
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 14 55 26 5 79 21 85
2020 Non-visible minority 14 51 34 1 79 21 295

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 12
2020 Non-visible minority 61 39 41

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 33 25 0 8 0 0 67 8 12
2020 Non-visible minority 18 23 5 30 19 0 5 43 52 41

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 17 33 0 8 8 25 38 13 12
2020 Non-visible minority 15 12 8 15 25 0 26 36 54 41

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 65 14 1 1 2 4 13 94 4 85
2020 Non-visible minority 68 12 4 0 2 2 12 93 3 294
2019 Visible minority 52 15 8 3 5 2 15 80 10 61
2019 Non-visible minority 64 13 8 2 2 2 9 87 5 292
2018 Visible minority 60 8 4 6 2 4 15 85 10 48
2018 Non-visible minority 61 11 6 3 3 3 12 85 8 236
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