2020 Public Service Employee Survey Results for Canada Energy Regulator by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	32	9	0	9	0	0	83	9	12
2020	Alberta	41	48	3	7	1	0	0	88	9	353

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	77	6	0	0	9	9	0	91	9	12
2020	Alberta	81	13	2	2	1	1	0	94	3	352
2017	Alberta	71	13	4	4	2	1	5	89	7	281
2014	Alberta	71	17	4	4	1	1	2	90	6	333

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	32	9	0	0	9	0	91	0	12
2020	Alberta	41	42	7	7	1	0	1	84	9	353
2019	Alberta	41	32	8	14	5	0	0	73	19	344
2017	Alberta	47	27	6	15	4	0	0	74	20	282
2014	Alberta	36	28	6	17	12	0	0	64	30	333

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	26	15	9	0	17	72	10	12
2020	Alberta	35	40	12	11	3	0	75	14	348
2019	Alberta	30	39	13	13	5	0	69	18	342
2018	Alberta	23	49	12	13	4	0	71	17	280
2017	Alberta	31	37	12	12	7	0	68	20	280
2014	Alberta	31	42	11	11	5	1	74	15	333

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	34	9	15	0	0	0	77	15	12
2020	Alberta	48	37	7	5	2	1	0	86	6	351
2019	Alberta	52	34	7	5	2	0	0	86	7	341
2017	Alberta	57	30	5	5	3	0	0	87	8	280
2014	Alberta	56	34	4	3	3	0	1	90	6	333

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	32	9	0	9	83	9	12
2020	Alberta	48	31	10	9	2	79	12	351
2019	Alberta	47	30	8	11	5	77	15	343
2018	Alberta	44	36	9	7	4	80	11	281
2017	Alberta	48	31	5	9	8	78	17	281
2014	Alberta	43	38	7	8	3	82	11	333

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	57	0	0	9	91	9	12
2020	Alberta	41	36	10	8	5	77	13	351
2019	Alberta	30	40	11	12	7	70	19	342
2018	Alberta	26	40	14	16	5	65	21	280
2017	Alberta	31	45	9	9	5	77	14	281
2014	Alberta	39	42	8	7	4	81	11	333

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	40	9	0	17	0	74	17	12
2020	Alberta	32	39	12	9	7	1	71	17	353
2019	Alberta	20	43	11	16	9	0	64	25	343
2018	Alberta	22	36	15	15	12	0	58	27	280
2017	Alberta	24	40	11	16	9	0	64	25	281
2014	Alberta	27	46	11	10	6	0	73	16	332

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	26	15	17	0	68	17	12
2020	Alberta	28	43	9	14	6	71	19	351
2019	Alberta	21	42	13	17	7	63	24	344
2018	Alberta	21	41	13	13	11	63	24	281
2017	Alberta	23	44	10	17	6	68	23	281

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	26	17	6	0	0	77	6	12
2020	Alberta	47	33	9	8	3	0	80	11	353
2019	Alberta	35	40	11	9	5	0	75	14	341
2018	Alberta	36	44	9	9	3	0	80	11	281
2017	Alberta	36	39	10	9	5	1	76	14	281
2014	Alberta	48	36	8	5	2	1	85	7	333

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	17	15	9	9	0	68	17	12
2020	Alberta	32	37	13	12	6	0	69	18	352
2019	Alberta	26	37	13	13	11	0	63	24	342
2018	Alberta	24	34	16	17	8	0	59	26	280
2017	Alberta	30	37	11	11	10	1	68	22	280

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	26	23	0	0	77	0	12
2020	Alberta	52	29	11	6	2	81	8	347
2019	Alberta	45	35	11	6	2	80	8	341
2018	Alberta	38	40	13	6	2	79	8	276
2017	Alberta	53	34	9	2	2	87	5	282
2014	Alberta	61	28	5	3	2	90	5	332

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	23	9	17	17	57	34	12
2020	Alberta	31	41	10	11	6	72	17	350
2019	Alberta	23	41	13	15	8	64	23	344
2018	Alberta	23	38	18	14	7	61	21	280
2017	Alberta	28	44	9	14	6	72	20	282
2014	Alberta	27	47	10	11	5	73	17	333

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	32	9	9	9	0	74	17	12
2020	Alberta	38	35	13	8	5	0	73	14	353
2019	Alberta	30	36	13	12	9	0	66	21	344
2018	Alberta	28	35	16	14	7	0	63	20	279
2017	Alberta	33	39	11	14	4	0	72	18	282
2014	Alberta	34	40	11	10	5	1	74	14	332

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	32	9	9	9	0	74	17	12
2020	Alberta	36	39	10	9	5	0	76	15	350
2019	Alberta	27	43	13	13	4	0	70	17	341
2018	Alberta	23	37	22	10	8	0	60	18	279
2017	Alberta	28	41	10	12	7	1	70	20	282
2014	Alberta	36	43	10	7	5	0	79	11	333

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	34	15	9	0	77	9	12
2020	Alberta	41	37	9	8	5	79	12	353
2019	Alberta	32	45	10	9	4	77	13	345
2018	Alberta	26	43	15	11	4	70	15	280
2017	Alberta	36	42	11	8	3	79	11	279
2014	Alberta	45	39	7	6	4	84	10	333

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	32	26	0	17	26	0	57	43	12
2020	Alberta	23	37	23	12	5	0	60	17	351
2019	Alberta	25	33	27	9	5	1	59	14	341
2018	Alberta	27	39	20	6	8	0	66	14	281
2017	Alberta	29	36	20	9	6	0	65	15	280
2014	Alberta	16	41	26	11	5	0	58	16	333

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	17	17	40	9	17	0	0	26	34	12
2020	Alberta	12	26	40	14	6	1	0	21	39	352
2019	Alberta	17	28	34	15	4	1	1	19	46	345
2018	Alberta	16	32	36	13	3	0	0	16	48	280
2017	Alberta	19	29	30	14	7	0	1	21	49	282
2014	Alberta	6	17	40	23	12	1	1	36	24	332

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	0	9	17	57	17	0	0	74	9	12
2020	Alberta	8	18	25	32	15	1	1	49	26	350
2019	Alberta	17	25	26	22	9	1	0	31	43	343
2018	Alberta	20	26	28	18	6	1	1	24	47	278
2017	Alberta	21	27	24	15	11	0	1	27	49	281
2014	Alberta	4	13	26	34	19	2	1	55	18	332

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	17	23	43	9	9	0	0	17	40	12
2020	Alberta	20	27	31	13	7	1	0	20	48	351
2019	Alberta	29	27	24	14	4	1	1	19	57	343
2018	Alberta	27	31	24	14	3	0	0	17	59	279
2017	Alberta	27	26	27	12	5	1	1	17	55	280
2014	Alberta	16	22	37	17	6	1	2	23	39	332

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	17	0	26	40	17	0	0	57	17	12
2020	Alberta	7	15	42	25	10	1	0	36	22	348
2019	Alberta	9	17	39	27	7	1	1	34	26	342
2018	Alberta	11	17	37	28	6	0	0	34	28	275
2017	Alberta	10	21	37	19	12	1	1	31	31	281
2014	Alberta	4	14	38	33	10	1	1	43	18	329

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	26	9	26	15	26	0	0	40	34	12
2020	Alberta	14	22	30	22	11	1	0	33	37	349
2019	Alberta	21	25	29	16	5	2	2	22	48	342
2018	Alberta	22	26	30	17	3	1	1	21	48	278
2017	Alberta	24	24	25	14	11	1	1	26	49	281
2014	Alberta	11	24	32	22	8	2	1	31	36	332

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	0	9	17	32	43	0	0	74	9	12
2020	Alberta	2	9	21	40	23	2	2	66	12	347
2019	Alberta	6	15	26	35	15	2	2	51	22	341
2018	Alberta	8	15	33	32	9	2	1	42	24	278
2017	Alberta	9	14	30	26	18	1	1	45	24	281
2014	Alberta	9	17	34	26	8	4	3	36	28	332

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	17	9	34	23	17	0	0	40	26	12
2020	Alberta	16	26	34	17	7	1	0	24	42	350
2019	Alberta	20	25	35	13	4	1	1	18	46	342
2018	Alberta	22	29	34	12	2	1	0	14	51	278
2017	Alberta	17	26	34	13	10	0	0	23	43	281
2014	Alberta	15	25	36	16	5	2	1	22	41	332

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	9	9	26	57	0	0	0	57	17	12
2020	Alberta	5	17	31	29	16	1	1	46	22	350
2019	Alberta	6	12	29	31	21	1	1	53	18	343

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	0	40	34	9	9	9	0	44	19	12
2020	Alberta	25	29	18	12	10	4	3	57	24	353
2019	Alberta	20	29	18	18	11	4	0	51	31	343
2018	Alberta	14	31	20	16	15	3	1	47	32	279
2017	Alberta	21	34	15	15	7	5	2	59	24	280
2014	Alberta	28	35	12	11	6	5	3	69	18	332

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	40	26	9	9	17	0	66	26	12
2020	Alberta	39	30	10	12	9	1	69	20	353
2019	Alberta	34	33	8	15	8	1	68	24	342
2018	Alberta	29	29	12	18	11	0	59	29	276
2017	Alberta	37	34	9	11	7	2	73	18	281
2014	Alberta	39	37	8	12	3	2	77	16	332

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	74	9	17	0	0	83	0	12
2020	Alberta	48	31	8	9	4	80	13	350
2019	Alberta	38	37	10	11	3	75	15	345
2018	Alberta	36	38	10	10	6	74	16	279
2017	Alberta	41	39	7	9	4	81	13	281
2014	Alberta	48	40	6	5	2	87	6	332

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	40	34	9	17	0	0	74	17	12
2020	Alberta	39	40	9	6	5	1	80	11	351
2019	Alberta	35	44	10	7	3	0	80	10	344
2018	Alberta	30	45	14	7	5	0	75	11	279

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	57	17	9	0	9	9	0	81	9	12
2020	Alberta	46	24	9	7	7	5	2	75	15	353

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	74	0	9	0	17	0	0	74	17	12
2020	Alberta	53	29	9	3	5	1	1	83	8	352
2019	Alberta	50	32	9	5	2	1	1	83	7	344

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	49	9	26	0	17	0	0	57	17	12
2020	Alberta	39	31	13	10	6	0	0	71	16	352
2019	Alberta	38	33	13	11	5	0	0	71	16	344
2018	Alberta	31	35	13	12	8	0	0	67	20	279
2017	Alberta	36	33	11	12	8	1	0	69	19	282
2014	Alberta	34	38	11	10	5	2	1	74	15	333

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	66	9	0	0	17	9	0	81	19	12
2020	Alberta	46	23	13	8	7	1	1	71	15	352

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	57	0	9	17	9	9	0	63	28	12
2020	Alberta	46	27	8	9	8	1	1	74	18	353
2019	Alberta	40	35	10	10	3	1	0	77	13	341
2018	Alberta	39	32	9	13	6	1	0	72	19	277
2017	Alberta	42	33	9	10	4	1	0	77	14	282
2014	Alberta	40	39	6	9	3	1	1	81	13	333

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	British Columbia	32	68	12
2020	Alberta	40	60	352

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	32	17	0	0	0	9	81	0	12
2020	Alberta	66	16	5	1	1	3	7	92	3	351

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	77	6	9	0	9	0	0	83	9	12
2020	Alberta	59	19	8	8	4	1	0	80	12	352
2019	Alberta	46	32	9	9	4	0	1	78	13	345
2018	Alberta	41	33	11	8	7	0	0	74	15	277
2017	Alberta	50	26	11	4	9	0	1	76	13	282
2014	Alberta	49	31	7	7	5	0	1	81	12	333

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	23	17	9	9	0	66	17	12
2020	Alberta	31	32	14	11	8	4	66	19	353
2019	Alberta	16	32	18	16	14	5	51	31	342
2018	Alberta	13	35	18	18	13	3	49	32	281
2017	Alberta	17	30	15	20	13	5	49	35	282
2014	Alberta	25	42	12	11	4	6	71	16	332

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	32	26	0	9	0	66	9	12
2020	Alberta	29	31	17	13	10	0	60	23	350
2019	Alberta	15	27	13	23	20	1	43	44	343
2018	Alberta	9	30	17	24	19	1	39	44	279
2017	Alberta	15	28	15	23	18	1	43	41	282
2014	Alberta	21	45	13	12	6	3	68	19	333

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	0	23	34	9	0	34	43	12
2020	Alberta	21	31	19	17	11	2	52	29	352
2019	Alberta	9	26	17	25	20	3	36	46	342
2018	Alberta	5	25	22	24	21	3	31	47	281
2017	Alberta	14	23	17	24	18	4	38	44	281
2014	Alberta	16	39	17	15	7	6	59	23	332

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	26	23	9	34	9	0	49	43	12
2020	Alberta	21	35	16	14	12	1	57	26	353
2019	Alberta	10	27	16	24	20	2	38	45	343
2018	Alberta	5	30	14	26	24	1	35	50	280
2017	Alberta	10	30	13	26	17	3	41	45	281
2014	Alberta	18	35	20	17	8	2	54	26	333

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	9	0	26	17	6	34	9	15	41	12
2020	Alberta	21	20	21	15	7	13	4	49	26	353
2019	Alberta	14	20	21	15	10	16	4	42	32	345

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	26	49	17	9	0	0	74	9	12
2020	Alberta	27	51	12	5	4	0	78	9	350
2019	Alberta	14	45	14	17	9	1	60	26	344
2018	Alberta	13	40	17	22	8	0	53	30	280
2017	Alberta	18	34	16	20	11	1	52	31	282
2014	Alberta	29	46	13	8	4	1	76	11	333

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	17	49	26	9	0	0	66	9	12
2020	Alberta	16	37	20	17	8	1	54	26	348
2019	Alberta	10	32	20	22	14	2	43	38	344

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	60	26	15	0	0	0	0	85	0	12
2020	Alberta	39	32	8	9	7	2	1	74	17	351
2019	Alberta	27	34	17	11	8	2	0	63	20	343
2018	Alberta	23	38	16	14	7	1	0	63	21	278
2017	Alberta	30	38	14	9	5	4	0	70	15	282
2014	Alberta	35	37	12	9	4	3	1	75	13	333

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	32	26	0	9	0	66	9	12
2020	Alberta	36	34	14	10	5	1	71	15	351
2019	Alberta	20	33	21	14	11	1	54	25	344
2018	Alberta	17	36	20	18	9	0	53	27	278

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	9	44	9	0	28	9	0	59	31	11
2020	Alberta	20	23	20	14	15	6	2	47	31	351
2019	Alberta	16	17	17	16	24	9	1	36	44	345
2018	Alberta	10	18	20	22	20	8	2	30	48	280
2017	Alberta	16	20	15	20	18	10	1	41	43	282
2014	Alberta	16	20	15	15	14	16	3	45	36	333

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	23	9	0	17	17	69	21	12
2020	Alberta	26	30	16	18	9	1	56	27	349
2019	Alberta	18	29	13	20	17	2	48	38	343
2018	Alberta	12	33	22	19	14	0	45	33	281
2017	Alberta	21	36	17	16	9	1	58	25	282
2014	Alberta	30	37	11	13	7	2	69	20	333

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	9	34	6	17	26	9	0	47	47	12
2020	Alberta	19	21	15	20	19	1	4	43	41	351
2019	Alberta	15	22	14	20	25	2	1	39	46	344
2018	Alberta	9	28	16	20	24	1	2	38	45	280
2017	Alberta	17	26	15	19	18	1	3	45	39	282
2014	Alberta	26	31	9	14	16	2	2	59	31	333

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	6	34	0	9	0	9	53	9	12
2020	Alberta	49	24	13	6	3	1	4	76	10	353
2019	Alberta	49	26	11	6	3	1	3	79	10	344

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	60	15	9	9	0	0	9	81	9	12
2020	Alberta	46	23	18	6	4	1	2	71	11	353
2019	Alberta	40	25	17	7	7	2	3	69	14	345

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	74	0	9	0	9	9	0	81	9	12
2020	Alberta	68	11	6	3	3	6	3	86	7	350
2019	Alberta	66	9	6	5	4	6	4	84	10	341

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	83	0	9	0	9	0	0	83	9	12
2020	Alberta	70	10	5	2	1	2	10	91	4	353
2019	Alberta	77	6	2	2	2	3	8	93	4	344

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	26	49	0	17	9	0	74	26	12
2020	Alberta	22	44	15	11	6	1	68	17	353
2019	Alberta	18	41	18	15	5	2	61	21	345
2018	Alberta	13	38	25	16	5	2	53	21	280
2017	Alberta	21	42	18	11	4	3	65	16	281

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	26	6	9	17	0	68	26	12
2020	Alberta	35	37	11	10	6	1	72	16	350
2019	Alberta	24	44	15	8	8	1	69	16	341
2018	Alberta	34	36	14	8	6	1	71	15	276
2017	Alberta	35	42	11	7	5	1	78	11	281
2014	Alberta	43	39	8	7	2	1	83	9	333

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	57	0	0	9	0	91	9	12
2020	Alberta	38	39	12	5	4	2	79	9	353
2019	Alberta	37	37	13	6	4	3	77	10	343
2018	Alberta	38	36	14	5	4	3	76	10	278
2017	Alberta	38	39	12	4	4	2	80	8	280
2014	Alberta	46	36	10	3	1	4	85	5	332

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	26	40	9	9	9	9	0	72	19	12
2020	Alberta	34	38	15	6	5	2	0	74	11	352

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	60	17	0	15	9	0	0	77	23	12
2020	Alberta	41	30	8	11	7	2	2	73	19	351

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	83	0	9	9	0	83	9	12
2020	Alberta	49	32	8	6	5	81	11	353
2019	Alberta	38	38	12	6	6	77	11	344
2018	Alberta	40	35	12	7	6	75	13	279
2017	Alberta	43	34	11	8	3	78	11	281
2014	Alberta	50	37	6	4	3	87	7	333

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	66	9	17	9	0	0	74	9	12
2020	Alberta	39	33	13	8	8	0	72	15	350
2019	Alberta	28	32	20	12	8	1	60	20	343
2018	Alberta	28	31	20	14	6	0	59	21	278
2017	Alberta	31	35	17	11	5	1	66	16	282
2014	Alberta	44	37	10	6	3	1	82	8	333

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	63	9	19	9	0	0	72	9	11
2020	Alberta	37	34	13	8	7	0	72	15	350
2019	Alberta	26	35	18	14	8	0	60	22	342
2018	Alberta	23	35	20	13	8	0	59	21	278
2017	Alberta	29	37	16	12	5	1	66	18	281
2014	Alberta	41	41	9	6	2	0	83	9	333

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	40	26	17	0	9	9	0	72	9	12
2020	Alberta	38	24	15	8	10	5	0	65	19	353
2019	Alberta	29	25	18	12	11	5	0	57	24	344
2018	Alberta	27	22	23	14	11	4	0	50	26	278
2017	Alberta	34	24	14	14	8	4	1	61	24	281
2014	Alberta	42	30	11	6	6	4	1	75	13	333

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	British Columbia	23	17	60	12
2020	Alberta	22	47	31	353
2019	Alberta	25	36	39	343
2018	Alberta	27	35	39	279
2017	Alberta	25	39	37	281
2014	Alberta	19	45	36	333

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Alberta	19	27	34	3	12	7	76
2019	Alberta	13	28	22	25	7	4	85
2017	Alberta	22	14	23	28	8	6	69
2014	Alberta	15	26	16	27	9999	16	62

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Alberta	15	85	351
2019	Alberta	20	80	344
2018	Alberta	16	84	281

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	44	56	68
2018	Alberta	48	52	44

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	66	34	68
2018	Alberta	66	34	44

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	0	100	68
2018	Alberta	0	100	44

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	32	68	68
2018	Alberta	43	57	44

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	35	65	68
2018	Alberta	43	57	44

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	42	58	68
2018	Alberta	52	48	44

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	38	62	68
2018	Alberta	61	39	44

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	31	69	68
2018	Alberta	41	59	44

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	47	53	68
2018	Alberta	64	36	44

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	31	69	68
2018	Alberta	32	68	44

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	7	93	68

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	42	58	68
2018	Alberta	59	41	44

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	18	82	68
2018	Alberta	18	82	44

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	17	83	68

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	50	50	68
2018	Alberta	45	55	44

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	22	78	68
2018	Alberta	25	75	44

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	10	90	68
2018	Alberta	18	82	44

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	18	82	68
2018	Alberta	36	64	44

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	13	87	68
2018	Alberta	11	89	44

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	12	88	68

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	7	93	68

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	30	70	68
2018	Alberta	23	77	44

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	22	78	41

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	15	85	41

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	27	73	41

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	39	61	41

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	0	100	41

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	54	46	41

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	12	88	41

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	17	23	17	0	9	34	0	61	13	12
2020	Alberta	17	15	17	10	11	25	4	45	30	351
2019	Alberta	12	17	20	12	11	24	5	40	32	343
2018	Alberta	10	16	22	12	12	23	6	37	32	278
2017	Alberta	17	15	20	9	9	25	6	46	25	282
2014	Alberta	15	16	17	7	6	32	7	51	21	333

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	17	23	9	0	9	0	65	9	12
2020	Alberta	32	28	19	9	8	4	0	62	18	353
2019	Alberta	24	30	16	13	9	8	0	59	23	343
2018	Alberta	20	34	17	13	8	7	1	59	22	280
2017	Alberta	31	31	16	9	6	7	1	66	17	282
2014	Alberta	32	32	15	7	4	9	1	71	12	333

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Alberta	14	86	352
2019	Alberta	9	91	341
2018	Alberta	9	91	280

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	28	72	32
2018	Alberta	46	54	26

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	74	26	26

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	0	100	32

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	0	100	32
2018	Alberta	0	100	26

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	24	76	32
2018	Alberta	38	62	26

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	22	78	32
2018	Alberta	18	82	26

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	15	85	32
2018	Alberta	18	82	26

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	0	100	32

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	38	62	32
2018	Alberta	40	60	26

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	28	72	32

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	0	100	32

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	0	100	32

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	22	78	32

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	16	84	32

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	0	100	32
2018	Alberta	0	100	26

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	19	81	32

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	0	100	32
2018	Alberta	0	100	26

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	0	100	32

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	19	81	32
2018	Alberta	34	66	26

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	0	100	32
2018	Alberta	28	72	26

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	19	81	32
2018	Alberta	28	72	26

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	0	100	32

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Alberta	60	40	32
2018	Alberta	34	66	26

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	0	100	24

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	20	80	24

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	33	67	24

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	48	52	24

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	0	100	24

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Alberta	70	30	24

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	17	15	17	9	9	34	0	48	26	12
2020	Alberta	19	16	18	8	8	26	5	50	23	352
2019	Alberta	14	17	24	5	5	29	5	48	16	343
2018	Alberta	14	20	23	5	5	28	5	50	16	279
2017	Alberta	19	14	20	4	4	33	6	54	13	282
2014	Alberta	19	14	17	2	2	40	6	60	7	332

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	32	17	0	0	17	0	79	0	12
2020	Alberta	35	29	20	5	7	3	1	67	13	350
2019	Alberta	31	25	21	7	5	11	0	63	13	344
2018	Alberta	26	33	21	7	4	8	0	64	12	277
2017	Alberta	34	32	16	3	3	10	1	74	8	282
2014	Alberta	34	31	15	2	1	16	0	78	4	332

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	66	17	0	0	9	0	9	91	9	12
2020	Alberta	39	22	17	11	11	0	1	61	22	351

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	49	26	9	17	0	0	0	74	17	12
2020	Alberta	44	29	17	6	3	1	1	73	9	351
2019	Alberta	33	33	15	10	7	1	1	67	18	344
2018	Alberta	26	32	22	10	9	0	0	59	20	279
2017	Alberta	35	25	19	10	10	1	0	61	20	280

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	17	23	43	0	17	0	40	17	12
2020	Alberta	13	23	33	17	13	0	36	31	352
2019	Alberta	14	28	26	20	11	1	42	31	343
2018	Alberta	13	26	32	18	9	0	40	28	278
2017	Alberta	10	33	25	16	15	0	43	31	282

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	23	26	9	9	0	0	57	17	12
2020	Alberta	20	33	27	14	6	1	0	53	20	351
2019	Alberta	22	33	22	15	7	0	1	55	22	343
2018	Alberta	15	36	25	13	10	0	0	52	23	281
2017	Alberta	18	35	23	12	11	0	1	54	24	281

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	9	17	15	26	0	0	43	40	12
2020	Alberta	18	27	26	14	14	1	0	46	28	351
2019	Alberta	13	23	27	20	15	0	1	37	36	339
2018	Alberta	13	27	24	20	16	0	0	40	36	281
2017	Alberta	15	22	25	18	20	0	0	37	38	281

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	17	17	15	9	0	0	60	23	12
2020	Alberta	33	30	16	12	8	0	2	64	20	347
2019	Alberta	36	29	21	6	5	1	2	67	11	343
2018	Alberta	36	33	19	7	4	0	1	70	11	280
2017	Alberta	33	33	17	7	7	1	1	68	14	280

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	26	34	17	23	0	0	60	23	12
2020	Alberta	22	32	20	13	12	1	55	26	351
2019	Alberta	25	32	23	10	8	1	58	19	344
2018	Alberta	25	31	23	11	9	0	56	20	280
2017	Alberta	24	32	20	14	9	0	57	23	281

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	26	34	9	9	15	0	9	65	25	12
2020	Alberta	32	25	15	11	13	0	5	59	25	351

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	26	43	0	23	9	0	0	68	32	12
2020	Alberta	27	32	22	11	6	0	1	60	17	352
2019	Alberta	19	33	22	14	10	1	1	53	24	344
2018	Alberta	13	34	26	17	9	0	1	47	26	277
2017	Alberta	18	33	23	17	9	0	0	51	26	282

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	17	40	17	9	17	0	0	57	26	12
2020	Alberta	20	30	26	14	10	0	1	50	23	350
2019	Alberta	14	25	26	21	13	1	1	39	34	341
2018	Alberta	7	30	31	17	13	1	0	37	31	278
2017	Alberta	12	25	25	20	17	1	0	38	38	282

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	40	0	9	9	0	0	83	17	12
2020	Alberta	26	29	24	11	10	0	0	55	21	351
2019	Alberta	17	29	20	19	14	1	1	47	34	343
2018	Alberta	13	27	28	16	16	0	0	40	31	278
2017	Alberta	14	29	20	19	18	1	0	43	37	281

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	68	15	9	0	9	0	0	83	9	12
2020	Alberta	41	23	15	11	9	0	1	65	20	351
2019	Alberta	34	25	18	11	10	1	0	60	22	343

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	17	15	17	0	0	0	68	17	12
2020	Alberta	23	31	25	12	8	0	1	54	20	352

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	26	40	0	0	0	0	60	0	12
2020	Alberta	23	29	26	13	7	0	1	53	21	351
2019	Alberta	26	29	24	11	8	1	1	56	19	340
2018	Alberta	23	31	25	13	7	1	1	54	20	277
2017	Alberta	25	30	22	13	7	1	1	57	20	281

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	68	17	6	0	0	9	93	0	12
2020	Alberta	47	33	13	4	2	1	81	6	351
2019	Alberta	52	24	12	5	5	2	78	10	341
2018	Alberta	55	21	13	4	4	2	78	8	276
2017	Alberta	56	23	12	4	4	1	80	8	280

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	40	17	9	0	0	0	74	9	12
2020	Alberta	32	38	18	9	3	0	0	71	12	349

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	94	6	0	0	0	0	0	100	0	12
2020	Alberta	71	15	5	2	1	1	6	92	3	352
2019	Alberta	73	14	3	1	1	1	7	94	3	344
2018	Alberta	72	12	7	3	1	0	4	88	5	277

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	83	0	9	0	9	0	0	83	9	12
2020	Alberta	70	12	5	3	5	1	3	86	9	351
2019	Alberta	60	18	8	5	6	1	2	80	11	344
2018	Alberta	61	17	9	4	7	1	1	80	11	278
2017	Alberta	71	14	6	3	5	1	1	86	8	281

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	74	17	9	0	0	0	91	0	12
2020	Alberta	56	27	9	4	2	2	85	6	353
2019	Alberta	42	36	14	4	3	1	78	7	342
2018	Alberta	42	36	11	5	5	1	79	10	280
2017	Alberta	52	33	7	5	2	1	86	7	280

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	83	0	0	9	9	0	0	83	17	12
2020	Alberta	60	19	8	6	6	0	1	80	12	352
2019	Alberta	47	20	16	8	8	0	1	68	16	342
2018	Alberta	39	26	13	10	11	1	1	66	21	280
2017	Alberta	47	25	10	10	8	0	1	72	18	281

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	57	9	0	0	0	34	100	0	12
2020	Alberta	55	12	6	0	1	25	90	2	352
2019	Alberta	48	15	5	2	1	29	89	4	342
2018	Alberta	50	13	4	2	1	30	90	5	276
2017	Alberta	52	15	5	2	1	24	89	5	281

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	83	17	0	0	0	0	0	100	0	12
2020	Alberta	64	21	7	2	2	0	5	89	4	353
2019	Alberta	58	22	9	3	1	1	5	86	4	342
2018	Alberta	53	25	9	6	2	1	4	82	9	280
2017	Alberta	59	25	8	3	2	0	3	86	6	278

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	66	26	0	0	9	0	0	91	9	12
2020	Alberta	65	22	6	3	5	0	1	87	7	353
2019	Alberta	64	18	6	4	5	1	3	85	9	342
2018	Alberta	62	19	5	5	6	1	2	83	11	280
2017	Alberta	59	22	9	4	4	0	1	82	9	281

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	57	26	9	0	0	9	0	91	0	12
2020	Alberta	46	25	16	9	3	0	1	72	12	350
2019	Alberta	50	28	12	5	2	1	2	81	7	344
2018	Alberta	45	30	18	3	3	1	1	77	5	279
2017	Alberta	56	28	10	3	2	0	2	85	5	279

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	43	9	15	0	0	0	77	15	12
2020	Alberta	27	39	24	8	2	0	1	66	10	353

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	26	32	26	9	9	57	17	12
2020	Alberta	11	30	38	14	6	42	20	351
2019	Alberta	11	31	36	15	6	42	21	344
2018	Alberta	9	37	34	13	7	45	20	279
2017	Alberta	10	28	40	14	7	39	21	280

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	9	26	32	17	17	34	34	12
2020	Alberta	13	26	40	16	6	22	39	352
2019	Alberta	14	21	42	17	5	22	35	342
2018	Alberta	11	24	39	21	4	25	35	274
2017	Alberta	9	26	39	21	5	26	35	282

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	23	0	17	9	9	0	72	28	12
2020	Alberta	46	38	9	4	3	0	1	84	7	353
2019	Alberta	29	45	15	6	5	2	0	75	11	343
2018	Alberta	23	44	18	8	6	1	0	68	14	280
2017	Alberta	23	48	15	7	4	3	0	73	12	281

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	23	26	9	0	9	0	63	9	12
2020	Alberta	41	31	13	8	4	2	0	74	13	351

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	9	23	9	9	0	0	60	17	12
2020	Alberta	39	27	10	11	11	1	1	67	23	353

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	60	9	15	0	9	9	0	75	9	12
2020	Alberta	48	26	14	4	6	2	1	76	10	348

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	9	23	9	9	0	60	17	12
2020	Alberta	33	34	15	10	8	1	68	18	353
2019	Alberta	16	36	19	18	10	1	53	28	344
2018	Alberta	13	35	23	16	13	1	48	29	281
2017	Alberta	15	32	21	19	10	2	48	30	281

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	60	26	6	9	0	0	0	85	9	12
2020	Alberta	59	31	3	4	2	0	0	91	6	353

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	60	40	0	0	0	0	0	100	0	12
2020	Alberta	61	27	5	4	2	1	0	89	6	351

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	43	34	15	9	0	0	0	77	9	12
2020	Alberta	54	30	9	5	1	1	0	85	6	349

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	68	9	15	0	0	0	9	84	0	12
2020	Alberta	60	24	7	3	2	2	2	87	5	353

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	15	0	0	0	26	9	100	0	12
2020	Alberta	66	13	4	1	1	14	1	94	2	353

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	60	26	15	0	0	0	0	85	0	12
2020	Alberta	66	24	5	2	1	1	0	91	3	353

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	47	19	9	7	19	0	0	65	25	11
2020	Alberta	53	24	9	7	6	1	0	77	14	351

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	26	15	0	0	0	9	84	0	12
2020	Alberta	71	20	6	2	2	0	0	91	4	353

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	British Columbia	0	100	12
2020	Alberta	7	93	348

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	British Columbia	0	100	12
2020	Alberta	11	89	351
2019	Alberta	14	86	344
2017	Alberta	20	80	282
2014	Alberta	14	86	332

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Alberta	54	46	39

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Alberta	73	27	38
2019	Alberta	90	10	49
2017	Alberta	85	15	59
2014	Alberta	89	11	47

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Alberta	43	42	0	11	4	0	86	14	28
2019	Alberta	54	23	7	9	7	0	77	16	43
2017	Alberta	52	28	4	10	4	2	82	14	50
2014	Alberta	48	33	7	10	2	0	81	12	42

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	51	23	9	17	0	0	0	74	17	12
2020	Alberta	52	25	6	7	3	4	2	82	11	351

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	34	40	17	9	54	46	12
2020	Alberta	13	52	33	2	80	20	353

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Alberta	61	39	47

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Alberta	22	27	9	22	17	0	4	51	40	47

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Alberta	15	15	13	11	20	0	27	41	42	47

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	British Columbia	77	6	0	0	0	0	17	100	0	12
2020	Alberta	68	12	4	1	2	2	11	93	3	352
2019	Alberta	62	14	8	2	2	2	10	85	5	341
2018	Alberta	61	10	6	4	3	4	13	85	8	278

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Energy Regulator by Question 112. In which province or territory do you work?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Question 57m. Please indicate the nature of the harassment you experienced. Other