2020 Public Service Employee Survey Results for Canada Energy Regulator by Question 106. Please indicate your occupational group and level. Occupational group and level - Other occupational group

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Other occupational group 62 17 2 7 2 2 9 89 9 55
2014 Other occupational group 74 13 5 2 2 2 3 92 3 66

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Other occupational group 35 17 17 20 10 0 0 52 31 55
2014 Other occupational group 38 28 6 18 11 0 0 65 29 66

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 19 50 12 12 7 0 0 69 19 42
2017 Other occupational group 32 26 14 20 9 0 0 57 29 55
2014 Other occupational group 39 37 6 15 3 0 0 76 18 66

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Other occupational group 45 32 9 5 9 0 0 78 14 55
2014 Other occupational group 60 28 5 4 2 0 2 89 6 66

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 50 33 10 5 2 0 0 83 7 42
2017 Other occupational group 43 28 3 14 12 0 0 71 26 54
2014 Other occupational group 40 38 7 12 2 0 0 79 14 66

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 29 36 12 17 7 0 0 64 24 42
2017 Other occupational group 22 44 12 12 10 0 0 66 22 55
2014 Other occupational group 36 47 8 6 3 0 0 83 9 66

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 19 33 14 14 19 0 0 52 33 42
2017 Other occupational group 17 37 12 19 15 0 0 54 34 55
2014 Other occupational group 26 47 12 11 4 0 0 73 15 66

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 19 36 17 14 14 0 0 55 29 42
2017 Other occupational group 12 44 7 26 12 0 0 56 38 55

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 33 36 10 17 5 0 0 69 21 42
2017 Other occupational group 30 38 14 9 9 2 0 69 17 55
2014 Other occupational group 52 35 9 2 3 0 0 86 5 66

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 14 36 14 26 10 0 0 50 36 42
2017 Other occupational group 25 29 9 20 15 2 0 55 36 55

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 33 38 24 2 2 0 0 71 5 42
2017 Other occupational group 41 39 14 2 5 0 0 80 7 55
2014 Other occupational group 68 18 11 2 2 0 0 86 3 66

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 33 17 12 26 12 0 0 50 38 42
2017 Other occupational group 19 45 7 19 10 0 0 64 29 55
2014 Other occupational group 41 29 13 11 6 0 0 70 17 66

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 32 24 15 20 10 0 0 56 29 41
2017 Other occupational group 22 39 12 19 9 0 0 61 27 55
2014 Other occupational group 43 29 14 6 7 0 0 72 14 65

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 19 24 21 26 10 0 0 43 36 42
2017 Other occupational group 12 45 7 26 10 0 0 57 36 55
2014 Other occupational group 38 45 8 5 5 0 0 83 9 66

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 21 55 10 12 2 0 0 76 14 42
2017 Other occupational group 36 31 9 17 5 2 0 68 23 54
2014 Other occupational group 47 35 8 7 3 0 0 82 10 66

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 21 50 17 5 7 0 0 71 12 42
2017 Other occupational group 22 36 19 15 9 0 0 57 24 55
2014 Other occupational group 10 50 20 15 5 0 0 60 20 66

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 21 36 36 7 0 0 0 7 57 42
2017 Other occupational group 39 15 26 9 11 0 0 20 55 55
2014 Other occupational group 6 18 41 20 13 2 0 33 25 66

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 26 26 29 10 7 0 2 17 54 42
2017 Other occupational group 34 27 15 9 15 0 0 23 61 55
2014 Other occupational group 6 11 28 31 19 2 3 52 18 66

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 31 33 19 14 0 0 2 15 66 42
2017 Other occupational group 43 24 22 7 2 2 2 9 69 55
2014 Other occupational group 20 15 41 18 3 0 3 22 36 66

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 7 17 49 24 0 0 2 25 25 41
2017 Other occupational group 17 24 32 14 13 0 0 27 41 55
2014 Other occupational group 6 12 37 38 6 1 0 44 19 66

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 21 31 36 10 0 0 2 10 54 42
2017 Other occupational group 32 34 12 10 10 2 0 20 68 55
2014 Other occupational group 15 22 32 23 6 3 0 29 38 66

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 7 14 31 31 10 5 2 44 23 42
2017 Other occupational group 14 19 26 14 27 0 2 41 33 55
2014 Other occupational group 11 14 32 29 3 7 5 36 28 66

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 26 29 36 7 0 0 2 7 56 42
2017 Other occupational group 32 26 24 16 2 0 0 18 58 55
2014 Other occupational group 23 18 33 15 6 2 3 22 43 66
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 12 43 17 7 21 0 0 55 29 42
2017 Other occupational group 18 38 17 17 5 3 2 59 23 55
2014 Other occupational group 26 41 15 6 5 6 2 72 11 66

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 31 26 14 14 14 0 0 57 29 42
2017 Other occupational group 39 24 15 14 7 2 0 64 21 55
2014 Other occupational group 35 44 12 6 3 0 0 79 9 66

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 33 38 17 5 7 0 0 71 12 42
2017 Other occupational group 37 29 17 12 5 0 0 66 17 55
2014 Other occupational group 45 40 6 5 5 0 0 85 9 66

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 31 36 19 7 7 0 0 67 14 42
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My Immediate Supervisor

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 33 26 12 17 12 0 0 60 29 42
2017 Other occupational group 26 32 19 17 7 0 0 57 24 55
2014 Other occupational group 35 41 8 9 6 2 0 77 15 66

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 38 29 10 14 10 0 0 67 24 42
2017 Other occupational group 40 31 14 10 5 0 0 71 15 55
2014 Other occupational group 42 41 4 9 3 0 0 83 12 66

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 33 36 7 12 12 0 0 69 24 42
2017 Other occupational group 54 17 14 5 10 0 0 71 15 55
2014 Other occupational group 49 33 9 3 4 0 2 83 7 66
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 14 19 31 21 14 0 0 33 36 42
2017 Other occupational group 16 22 14 26 20 2 0 39 47 55
2014 Other occupational group 14 54 14 11 6 2 0 69 17 65

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 5 24 19 29 24 0 0 29 52 42
2017 Other occupational group 13 27 15 19 24 2 0 41 43 55
2014 Other occupational group 12 44 15 20 7 1 0 57 28 66

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 0 21 19 33 26 0 0 21 60 42
2017 Other occupational group 13 26 14 15 29 3 0 40 46 55
2014 Other occupational group 11 43 15 16 9 6 0 58 26 65

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 5 19 17 19 40 0 0 24 60 42
2017 Other occupational group 15 24 10 17 29 5 0 41 49 55
2014 Other occupational group 12 38 22 15 9 3 0 52 25 66
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 10 45 14 19 12 0 0 55 31 42
2017 Other occupational group 20 32 14 22 10 2 0 53 33 55
2014 Other occupational group 28 47 15 6 4 0 0 74 10 66

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 24 33 21 14 5 2 0 59 20 42
2017 Other occupational group 29 27 10 14 9 11 0 63 25 55
2014 Other occupational group 32 35 19 8 5 2 0 68 12 66

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 15 33 15 23 13 0 0 49 36 39

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 12 14 14 31 17 10 2 30 54 42
2017 Other occupational group 22 15 9 27 20 5 2 40 51 55
2014 Other occupational group 14 22 22 15 11 17 0 43 31 66

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 10 33 21 19 14 0 2 44 34 42
2017 Other occupational group 25 27 22 10 14 2 0 53 24 55
2014 Other occupational group 33 35 9 11 7 4 0 71 19 66

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 12 31 5 19 29 2 2 45 50 42
2017 Other occupational group 18 19 10 26 24 2 2 38 51 55
2014 Other occupational group 23 29 12 15 18 1 2 54 34 66

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 10 40 21 21 5 0 2 51 27 42
2017 Other occupational group 22 40 19 14 3 2 0 63 18 54

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 32 34 15 7 10 2 0 68 18 41
2017 Other occupational group 34 26 23 9 7 2 0 61 16 54
2014 Other occupational group 41 36 11 11 2 0 0 77 12 66

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 40 36 14 0 7 2 0 78 7 42
2017 Other occupational group 41 28 19 9 3 0 0 69 12 54
2014 Other occupational group 47 33 11 6 2 2 0 81 8 66

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 38 31 17 2 12 0 0 69 14 42
2017 Other occupational group 40 19 14 20 5 2 0 60 26 55
2014 Other occupational group 48 40 3 4 5 0 0 88 9 66

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 29 21 29 14 7 0 0 50 21 42
2017 Other occupational group 25 32 14 17 10 2 0 58 28 55
2014 Other occupational group 44 36 9 7 3 0 0 80 10 66

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 17 32 24 20 7 0 0 49 27 41
2017 Other occupational group 30 24 15 20 9 2 0 55 29 55
2014 Other occupational group 38 45 9 6 2 0 0 83 7 66

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 17 27 29 20 5 2 0 45 25 41
2017 Other occupational group 32 22 19 12 10 3 2 57 23 55
2014 Other occupational group 43 32 11 3 6 5 2 79 9 66
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2018 Other occupational group 26 43 31 42
2017 Other occupational group 26 50 24 54
2014 Other occupational group 15 50 35 66

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Other occupational group 27 27 18 9 0 18 11
2017 Other occupational group 20 7 27 27 0 20 15
2014 Other occupational group 20 41 0 28 9999 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 19 81 42

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 10 12 27 10 12 20 10 31 31 41
2017 Other occupational group 16 12 24 10 10 17 10 39 28 55
2014 Other occupational group 11 17 23 3 9 35 3 44 20 66

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 19 31 19 14 10 7 0 54 26 42
2017 Other occupational group 28 24 27 14 3 3 0 54 18 55
2014 Other occupational group 23 37 21 3 6 10 0 66 10 66
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 12 10 36 2 7 21 12 32 14 42
2017 Other occupational group 16 12 22 5 5 32 7 47 17 55
2014 Other occupational group 14 9 22 2 6 42 6 44 15 66

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 20 37 29 5 5 5 0 59 10 41
2017 Other occupational group 28 31 26 9 2 3 2 62 11 55
2014 Other occupational group 29 29 19 2 3 18 0 71 6 66
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Stress and Well-Being

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 28 43 15 8 8 0 0 70 15 40
2017 Other occupational group 37 20 15 10 15 2 0 58 26 55

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 17 29 31 17 7 0 0 45 24 42
2017 Other occupational group 2 34 26 15 24 0 0 35 39 55

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 17 33 31 17 2 0 0 50 19 42
2017 Other occupational group 18 26 24 14 19 0 0 44 32 55

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 10 33 29 14 14 0 0 43 29 42
2017 Other occupational group 11 15 24 17 32 0 0 27 49 55

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 45 33 12 5 2 0 2 80 7 42
2017 Other occupational group 25 32 15 14 12 2 0 58 26 55

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 24 33 26 12 5 0 0 57 17 42
2017 Other occupational group 27 20 22 15 15 0 0 47 31 55

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 10 38 14 19 17 2 0 49 37 42
2017 Other occupational group 15 29 27 17 12 0 0 44 29 55

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 2 33 29 14 21 0 0 36 36 42
2017 Other occupational group 8 17 29 17 29 0 0 25 46 55

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 10 21 26 17 26 0 0 31 43 42
2017 Other occupational group 5 34 17 22 22 0 0 39 44 55

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 20 34 20 17 7 2 0 55 25 41
2017 Other occupational group 19 24 25 19 12 0 2 43 31 55

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 45 26 19 7 2 0 0 71 10 42
2017 Other occupational group 52 22 12 9 5 0 0 74 14 55

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 69 12 7 7 0 0 5 85 8 42

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 55 24 10 2 10 0 0 79 12 42
2017 Other occupational group 69 14 7 5 3 0 2 84 9 55

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 33 45 10 7 2 0 2 80 10 42
2017 Other occupational group 42 48 2 5 2 0 2 91 7 55

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 31 26 14 14 10 5 0 60 25 42
2017 Other occupational group 42 22 12 14 9 0 2 65 23 55

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 46 10 5 0 2 0 37 88 4 41
2017 Other occupational group 56 14 5 2 0 0 24 91 2 55

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 62 19 7 5 0 2 5 87 5 42
2017 Other occupational group 62 17 7 5 2 0 7 85 7 54

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 55 29 0 10 2 2 2 88 13 42
2017 Other occupational group 59 22 12 2 2 2 2 84 4 55

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 41 24 20 5 5 2 2 69 10 41
2017 Other occupational group 62 20 5 9 2 0 2 84 10 55

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 12 33 31 14 10 0 0 45 24 42
2017 Other occupational group 5 20 47 17 10 0 0 25 28 54

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 17 29 36 19 0 0 0 19 45 42
2017 Other occupational group 12 38 42 9 0 0 0 9 49 55

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 21 40 21 10 7 0 0 62 17 42
2017 Other occupational group 25 44 14 9 7 2 0 71 16 55

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 10 38 14 26 12 0 0 48 38 42
2017 Other occupational group 13 19 24 24 16 3 0 34 41 54
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Other occupational group 22 78 55
2014 Other occupational group 15 85 66

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Other occupational group 92 8 13
2014 Other occupational group 90 10 10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Other occupational group 17 42 8 25 8 0 0 58 33 12
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Compensation

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Other occupational group 68 5 2 2 5 5 12 88 9 41
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