2020 Public Service Employee Survey Results for Canada Energy Regulator by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 46 4 7 2 0 0 87 10 365
2020 Part-time 36 58 0 6 0 0 0 94 6 17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 79 12 3 3 2 1 0 93 5 364
2020 Part-time 76 24 0 0 0 0 0 100 0 17
2017 Full-time 69 15 4 4 2 1 5 89 7 272
2017 Part-time 89 0 5 5 0 0 0 89 5 15
2014 Full-time 71 17 4 3 2 1 2 91 5 317
2014 Part-time 68 19 4 8 0 0 0 87 8 25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 42 7 7 2 0 1 84 9 365
2020 Part-time 42 40 6 12 0 0 0 82 12 17
2019 Full-time 41 31 9 15 5 0 0 72 19 338
2019 Part-time 43 43 4 9 0 0 0 87 9 23
2017 Full-time 47 27 6 16 4 0 0 74 20 273
2017 Part-time 57 27 0 11 0 0 5 89 11 15
2014 Full-time 37 26 7 17 12 0 0 64 29 316
2014 Part-time 26 41 0 24 8 0 0 67 33 25

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 37 12 12 3 1 0 74 14 360
2020 Part-time 24 64 12 0 0 0 0 88 0 17
2019 Full-time 30 40 12 12 5 0 0 70 17 337
2019 Part-time 23 45 14 14 5 0 0 68 18 22
2017 Full-time 31 36 13 13 8 0 0 67 20 271
2017 Part-time 46 43 0 11 0 0 0 89 11 15
2014 Full-time 32 41 11 11 5 1 0 73 16 317
2014 Part-time 23 66 3 7 0 0 0 89 7 25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 36 8 5 2 1 0 85 7 363
2020 Part-time 36 58 6 0 0 0 0 94 0 17
2019 Full-time 53 34 7 4 2 0 0 87 6 335
2019 Part-time 35 48 4 13 0 0 0 83 13 23
2017 Full-time 56 31 5 5 3 0 0 86 9 271
2017 Part-time 68 27 0 5 0 0 0 95 5 15
2014 Full-time 56 34 4 3 3 0 1 90 6 316
2014 Part-time 59 29 0 8 0 0 3 91 9 25

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 31 9 9 3 0 0 80 11 363
2020 Part-time 42 40 12 6 0 0 0 82 6 17
2019 Full-time 46 30 8 12 4 0 0 76 16 337
2019 Part-time 65 22 9 0 4 0 0 87 4 23
2017 Full-time 46 32 5 9 8 0 0 78 17 272
2017 Part-time 62 27 0 5 5 0 0 89 11 15
2014 Full-time 44 37 8 9 3 0 0 81 11 317
2014 Part-time 35 57 0 0 8 0 0 92 8 25

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 36 9 8 4 0 0 78 12 363
2020 Part-time 24 40 18 12 6 0 0 64 18 17
2019 Full-time 31 41 11 11 7 0 0 71 18 336
2019 Part-time 26 43 17 13 0 0 0 70 13 23
2017 Full-time 33 44 8 9 5 0 0 77 15 272
2017 Part-time 21 57 11 11 0 0 0 79 11 15
2014 Full-time 38 42 9 7 5 0 0 80 11 317
2014 Part-time 50 42 4 4 0 0 0 92 4 25

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 37 12 10 8 0 1 70 18 365
2020 Part-time 22 60 12 0 0 0 6 87 0 17
2019 Full-time 20 43 11 16 9 0 0 64 25 338
2019 Part-time 23 45 14 14 5 0 0 68 18 22
2017 Full-time 25 38 12 15 9 0 0 64 24 272
2017 Part-time 16 52 11 21 0 0 0 68 21 15
2014 Full-time 28 43 11 11 6 0 0 72 17 316
2014 Part-time 7 73 12 0 8 0 0 80 8 25

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 41 10 14 6 0 0 70 20 363
2020 Part-time 24 64 6 6 0 0 0 88 6 17
2019 Full-time 20 43 13 17 6 0 0 63 24 339
2019 Part-time 27 41 5 23 5 0 0 68 27 22
2017 Full-time 24 43 9 17 6 0 0 68 23 272
2017 Part-time 11 62 16 11 0 0 0 73 11 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 31 10 8 3 0 0 79 11 365
2020 Part-time 30 58 6 6 0 0 0 88 6 17
2019 Full-time 37 39 11 8 5 0 0 75 13 336
2019 Part-time 32 45 0 18 5 0 0 77 23 22
2017 Full-time 35 40 11 8 5 1 0 75 13 272
2017 Part-time 46 38 0 16 0 0 0 84 16 15
2014 Full-time 48 36 7 4 3 1 0 85 7 317
2014 Part-time 47 36 8 8 0 0 0 83 8 25

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 36 13 11 6 0 0 69 17 364
2020 Part-time 24 52 6 18 0 0 0 76 18 17
2019 Full-time 26 38 14 12 11 0 0 64 22 337
2019 Part-time 27 36 0 32 5 0 0 64 36 22
2017 Full-time 29 38 11 11 10 1 0 68 21 271
2017 Part-time 30 38 11 21 0 0 0 68 21 15

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 28 12 6 2 0 0 81 7 359
2020 Part-time 30 46 12 12 0 0 0 76 12 17
2019 Full-time 46 35 11 6 2 0 0 80 9 336
2019 Part-time 36 45 14 5 0 0 0 82 5 22
2017 Full-time 55 31 9 2 2 0 0 86 5 273
2017 Part-time 27 68 0 5 0 0 0 95 5 15
2014 Full-time 62 27 6 3 2 0 0 89 5 316
2014 Part-time 54 42 4 0 0 0 0 96 0 25

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 41 10 11 6 0 0 72 18 362
2020 Part-time 12 64 12 6 6 0 0 76 12 17
2019 Full-time 23 42 13 13 8 0 0 65 21 339
2019 Part-time 23 32 18 27 0 0 0 55 27 22
2017 Full-time 28 44 9 13 6 0 0 72 19 273
2017 Part-time 21 62 0 16 0 0 0 84 16 15
2014 Full-time 27 46 11 11 5 0 0 73 16 317
2014 Part-time 27 52 0 17 4 0 0 79 21 25

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 35 13 8 5 0 0 73 13 365
2020 Part-time 18 52 18 6 6 0 0 70 12 17
2019 Full-time 31 36 13 11 9 0 0 67 20 339
2019 Part-time 23 41 9 18 9 0 0 64 27 22
2017 Full-time 33 38 11 14 4 0 0 71 18 273
2017 Part-time 21 62 5 11 0 0 0 84 11 15
2014 Full-time 34 40 11 9 5 1 0 74 14 316
2014 Part-time 36 40 4 16 4 0 0 76 20 25

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 39 10 8 5 0 0 76 14 362
2020 Part-time 36 40 6 18 0 0 0 76 18 17
2019 Full-time 28 43 12 13 4 0 0 71 17 334
2019 Part-time 22 35 26 17 0 0 0 57 17 23
2017 Full-time 29 41 10 12 7 1 0 70 19 273
2017 Part-time 21 57 5 5 11 0 0 79 16 15
2014 Full-time 36 42 11 7 4 0 0 78 11 317
2014 Part-time 28 53 7 3 8 0 0 81 12 25

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 37 9 7 4 0 0 79 12 365
2020 Part-time 24 52 6 18 0 0 0 76 18 17
2019 Full-time 33 45 10 9 4 0 0 78 12 339
2019 Part-time 30 35 26 9 0 0 0 65 9 23
2017 Full-time 36 43 10 8 3 0 0 79 11 270
2017 Part-time 52 27 21 0 0 0 0 79 0 15
2014 Full-time 45 39 7 5 4 0 0 84 9 317
2014 Part-time 42 37 8 13 0 0 0 79 13 25

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 37 22 12 5 0 0 60 18 363
2020 Part-time 12 52 24 12 0 0 0 64 12 17
2019 Full-time 25 33 26 10 6 0 0 58 15 334
2019 Part-time 22 35 39 0 0 0 4 59 0 23
2017 Full-time 27 36 20 9 6 0 0 64 16 271
2017 Part-time 57 27 16 0 0 0 0 84 0 15
2014 Full-time 16 40 27 11 5 0 0 56 16 317
2014 Part-time 16 60 16 4 4 0 0 76 8 25

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 25 40 16 6 1 0 22 37 364
2020 Part-time 18 30 40 6 6 0 0 12 48 17
2019 Full-time 17 28 35 15 4 1 1 19 45 339
2019 Part-time 13 26 35 17 9 0 0 26 39 23
2017 Full-time 20 29 30 15 6 0 1 21 49 273
2017 Part-time 16 27 16 11 25 5 0 38 45 15
2014 Full-time 7 17 40 22 12 1 1 35 24 316
2014 Part-time 0 13 42 34 12 0 0 46 13 25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 17 25 32 16 1 1 50 25 362
2020 Part-time 6 24 24 36 10 0 0 46 30 17
2019 Full-time 17 25 26 22 8 1 0 30 43 337
2019 Part-time 9 17 35 26 13 0 0 39 26 23
2017 Full-time 21 27 25 15 10 1 1 26 49 272
2017 Part-time 27 16 16 11 25 5 0 38 45 15
2014 Full-time 4 14 26 34 19 2 2 55 19 316
2014 Part-time 8 7 31 33 21 0 0 54 16 25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 26 31 14 7 1 0 22 47 363
2020 Part-time 24 42 34 0 0 0 0 0 66 17
2019 Full-time 28 28 25 14 4 1 1 18 57 337
2019 Part-time 22 22 30 17 4 0 4 23 45 23
2017 Full-time 26 27 28 11 5 1 1 17 55 271
2017 Part-time 38 16 30 11 0 5 0 11 57 15
2014 Full-time 16 23 37 16 6 1 2 23 40 316
2014 Part-time 17 22 33 24 4 0 0 28 39 25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 13 42 27 10 1 0 37 21 360
2020 Part-time 6 30 40 18 6 0 0 24 36 17
2019 Full-time 9 17 39 27 6 1 1 34 26 336
2019 Part-time 0 13 52 17 13 0 4 32 14 23
2017 Full-time 9 22 38 19 11 1 1 30 32 272
2017 Part-time 16 0 32 21 25 5 0 49 17 15
2014 Full-time 5 14 37 32 11 1 1 44 19 313
2014 Part-time 0 19 44 37 0 0 0 37 19 25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 21 30 22 11 1 0 34 36 361
2020 Part-time 12 30 28 24 6 0 0 30 42 17
2019 Full-time 22 24 29 16 6 2 1 22 48 336
2019 Part-time 4 26 48 9 4 0 9 14 33 23
2017 Full-time 24 24 25 14 10 1 1 25 49 272
2017 Part-time 16 16 27 11 25 5 0 38 34 15
2014 Full-time 11 24 31 22 9 2 1 32 36 316
2014 Part-time 4 21 43 16 12 4 0 29 26 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 2 9 21 39 24 3 2 66 12 359
2020 Part-time 0 0 28 48 24 0 0 72 0 17
2019 Full-time 6 16 26 32 16 2 2 50 23 335
2019 Part-time 0 0 22 65 9 0 4 77 0 23
2017 Full-time 9 15 31 25 17 1 1 43 25 272
2017 Part-time 16 5 21 21 25 11 0 52 24 15
2014 Full-time 9 17 33 26 9 4 3 37 28 316
2014 Part-time 8 22 37 28 0 0 4 30 32 25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 16 23 33 18 8 1 0 26 40 362
2020 Part-time 12 48 34 6 0 0 0 6 60 17
2019 Full-time 20 26 36 13 4 1 1 17 46 337
2019 Part-time 27 18 36 9 9 0 0 18 45 22
2017 Full-time 17 26 34 12 10 0 0 22 44 272
2017 Part-time 16 16 32 25 5 5 0 32 34 15
2014 Full-time 16 26 35 15 5 2 1 21 42 316
2014 Part-time 16 20 32 24 8 0 0 33 36 25

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 5 16 32 29 15 1 1 45 22 362
2020 Part-time 6 6 28 42 18 0 0 60 12 17
2019 Full-time 6 12 30 31 19 1 1 51 19 337
2019 Part-time 0 13 22 35 26 0 4 64 14 23
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 30 18 11 10 4 3 59 22 365
2020 Part-time 6 34 18 24 6 6 6 46 34 17
2019 Full-time 19 29 18 17 12 4 1 51 31 338
2019 Part-time 32 18 9 36 0 0 5 52 38 22
2017 Full-time 20 34 16 17 7 5 2 57 26 271
2017 Part-time 46 27 11 5 5 5 0 77 11 15
2014 Full-time 28 36 12 11 6 5 3 69 18 317
2014 Part-time 24 33 17 8 9 4 4 63 18 24

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 29 10 12 9 1 0 70 21 365
2020 Part-time 30 34 18 12 6 0 0 64 18 17
2019 Full-time 35 33 9 14 9 0 0 68 23 337
2019 Part-time 41 27 9 18 0 5 0 71 19 22
2017 Full-time 36 35 9 11 7 2 0 72 19 272
2017 Part-time 57 21 0 16 5 0 0 79 21 15
2014 Full-time 39 37 8 11 3 1 0 77 15 317
2014 Part-time 41 30 4 17 4 4 0 74 22 24

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 31 7 8 4 0 0 81 12 362
2020 Part-time 30 40 12 18 0 0 0 70 18 17
2019 Full-time 38 36 11 12 3 0 0 74 15 339
2019 Part-time 43 39 4 13 0 0 0 83 13 23
2017 Full-time 39 40 7 8 5 0 0 80 13 272
2017 Part-time 73 11 0 16 0 0 0 84 16 15
2014 Full-time 48 40 6 4 2 0 0 87 6 316
2014 Part-time 43 41 7 8 0 0 0 84 8 25

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 38 9 7 5 1 0 79 11 363
2020 Part-time 30 58 12 0 0 0 0 88 0 17
2019 Full-time 35 44 11 7 3 0 0 79 10 338
2019 Part-time 35 48 9 4 0 4 0 86 5 23

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 23 9 7 7 5 2 75 15 365
2020 Part-time 42 28 18 12 0 0 0 70 12 17
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 27 8 3 5 1 1 83 8 364
2020 Part-time 36 52 12 0 0 0 0 88 0 17
2019 Full-time 51 32 8 5 2 1 1 84 7 338
2019 Part-time 48 26 22 4 0 0 0 74 4 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 30 13 9 6 0 0 71 16 365
2020 Part-time 51 30 6 13 0 0 0 81 13 16
2019 Full-time 38 34 13 10 4 0 0 72 15 338
2019 Part-time 35 30 17 13 4 0 0 65 17 23
2017 Full-time 36 32 12 11 7 1 0 69 19 273
2017 Part-time 11 57 5 16 5 5 0 72 23 15
2014 Full-time 35 37 11 10 5 2 1 74 15 317
2014 Part-time 25 48 12 8 3 0 3 76 12 25

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 23 13 8 7 2 1 72 15 364
2020 Part-time 42 28 6 12 0 0 12 80 14 17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 25 8 10 8 1 1 74 18 365
2020 Part-time 30 52 6 6 6 0 0 82 12 17
2019 Full-time 41 35 10 10 3 1 0 77 13 335
2019 Part-time 35 39 17 9 0 0 0 74 9 23
2017 Full-time 41 36 9 9 5 0 0 77 13 273
2017 Part-time 52 11 5 27 0 5 0 66 28 15
2014 Full-time 40 39 6 9 3 1 1 81 13 317
2014 Part-time 40 41 4 8 3 0 3 84 12 25

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 39 61 364
2020 Part-time 60 40 17

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 16 6 1 1 3 8 90 3 363
2020 Part-time 72 28 0 0 0 0 0 100 0 17

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 18 8 8 4 1 0 79 12 364
2020 Part-time 66 16 6 6 0 6 0 87 6 17
2019 Full-time 47 32 8 9 4 0 1 79 12 339
2019 Part-time 45 32 14 5 5 0 0 77 9 22
2017 Full-time 50 26 10 4 9 0 1 76 13 273
2017 Part-time 52 21 16 5 5 0 0 73 11 15
2014 Full-time 49 31 8 6 5 0 1 81 12 317
2014 Part-time 45 36 8 7 0 0 3 84 8 25
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 31 14 10 7 4 0 66 19 365
2020 Part-time 18 40 24 0 6 12 0 66 7 17
2019 Full-time 16 32 18 15 14 5 0 51 31 336
2019 Part-time 22 39 17 17 4 0 0 61 22 23
2017 Full-time 15 29 17 21 13 5 0 47 36 273
2017 Part-time 36 32 0 11 11 11 0 76 24 15
2014 Full-time 26 41 13 10 4 5 0 71 16 316
2014 Part-time 17 47 7 13 0 13 3 76 15 25

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 30 18 13 9 0 0 60 22 362
2020 Part-time 24 40 24 6 6 0 0 64 12 17
2019 Full-time 16 27 13 22 20 1 0 43 43 337
2019 Part-time 17 43 9 17 13 0 0 61 30 23
2017 Full-time 13 28 17 23 18 1 0 41 41 273
2017 Part-time 41 21 0 21 16 0 0 62 38 15
2014 Full-time 21 45 13 12 6 2 0 68 18 317
2014 Part-time 13 44 17 12 7 4 3 61 21 25

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 29 19 18 10 2 0 52 29 364
2020 Part-time 18 34 30 6 12 0 0 52 18 17
2019 Full-time 9 25 18 24 21 3 0 35 46 336
2019 Part-time 13 43 17 17 9 0 0 57 26 23
2017 Full-time 12 23 19 24 18 5 0 36 44 272
2017 Part-time 36 21 0 16 21 5 0 60 40 15
2014 Full-time 17 39 17 15 7 5 0 59 23 316
2014 Part-time 16 36 21 15 0 13 0 59 17 25

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 34 16 15 11 2 0 57 27 365
2020 Part-time 12 46 24 6 12 0 0 58 18 17
2019 Full-time 10 28 16 24 20 2 0 39 45 337
2019 Part-time 13 35 22 13 17 0 0 48 30 23
2017 Full-time 8 31 14 25 19 3 0 40 45 272
2017 Part-time 36 11 5 32 5 11 0 52 42 15
2014 Full-time 17 35 21 17 8 2 0 53 26 317
2014 Part-time 21 28 19 20 7 4 0 51 29 25

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 19 21 16 7 12 3 48 27 365
2020 Part-time 18 10 6 6 24 24 12 44 47 17
2019 Full-time 13 19 20 15 12 16 4 41 34 339
2019 Part-time 22 13 26 13 9 17 0 42 26 23
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 50 13 6 4 1 0 78 10 362
2020 Part-time 18 70 6 0 6 0 0 88 6 17
2019 Full-time 14 45 14 17 9 1 0 59 26 339
2019 Part-time 27 41 18 5 9 0 0 68 14 22
2017 Full-time 15 34 18 21 10 1 0 50 32 273
2017 Part-time 57 16 0 16 11 0 0 73 27 15
2014 Full-time 29 46 14 7 4 1 0 75 11 317
2014 Part-time 33 48 7 12 0 0 0 81 12 25

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 16 36 21 17 8 2 0 53 25 361
2020 Part-time 13 49 19 19 0 0 0 62 19 16
2019 Full-time 9 32 20 23 14 2 0 42 38 337
2019 Part-time 17 43 13 13 13 0 0 61 26 23

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 33 9 10 6 2 1 74 17 363
2020 Part-time 36 28 12 12 12 0 0 64 24 17
2019 Full-time 28 35 17 11 8 2 0 64 19 337
2019 Part-time 35 22 22 13 9 0 0 57 22 23
2017 Full-time 30 37 15 10 5 3 0 69 16 273
2017 Part-time 27 43 5 0 0 25 0 93 0 15
2014 Full-time 36 37 11 9 4 3 1 75 13 316
2014 Part-time 39 24 16 8 4 8 0 69 14 25

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 33 15 10 4 1 0 70 15 363
2020 Part-time 24 40 30 0 6 0 0 64 6 17
2019 Full-time 20 33 21 14 11 1 0 54 25 338
2019 Part-time 30 35 13 17 4 0 0 65 22 23

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 23 20 13 15 7 2 47 31 362
2020 Part-time 12 40 24 6 18 0 0 52 24 17
2019 Full-time 16 15 17 16 24 9 2 35 45 339
2019 Part-time 26 26 26 4 13 4 0 55 18 23
2017 Full-time 15 20 16 21 18 10 2 39 43 273
2017 Part-time 36 21 5 11 11 16 0 68 26 15
2014 Full-time 16 21 16 15 14 16 3 46 35 316
2014 Part-time 17 21 4 16 13 22 7 53 41 24

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 31 15 18 8 2 0 58 27 361
2020 Part-time 24 16 30 12 12 6 0 43 25 17
2019 Full-time 19 29 15 20 17 2 0 48 37 337
2019 Part-time 17 35 4 22 13 4 4 57 38 23
2017 Full-time 19 37 18 15 10 1 0 57 25 273
2017 Part-time 46 27 0 21 0 5 0 77 23 15
2014 Full-time 31 36 12 12 7 2 0 68 20 317
2014 Part-time 19 56 4 13 4 4 0 78 17 25

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 22 14 20 19 2 3 44 41 363
2020 Part-time 12 16 18 30 12 0 12 32 48 17
2019 Full-time 16 22 14 20 25 3 1 39 47 338
2019 Part-time 13 26 22 9 22 0 9 43 33 23
2017 Full-time 16 25 16 20 19 1 3 43 40 272
2017 Part-time 30 43 5 16 5 0 0 73 21 15
2014 Full-time 27 30 9 14 16 2 2 59 31 317
2014 Part-time 17 38 7 8 17 0 13 63 29 25

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 21 14 6 4 1 4 74 11 365
2020 Part-time 18 40 24 6 6 0 6 62 13 17
2019 Full-time 49 26 10 6 3 1 4 80 10 339
2019 Part-time 32 45 14 5 5 0 0 77 9 22

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 23 18 6 4 1 2 71 10 365
2020 Part-time 48 12 22 12 0 6 0 64 13 17
2019 Full-time 40 26 16 7 6 2 3 69 14 339
2019 Part-time 39 30 13 0 9 4 4 76 10 23

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 11 6 3 3 5 3 86 7 363
2020 Part-time 64 11 0 6 0 19 0 92 8 16
2019 Full-time 66 9 5 5 5 6 4 83 11 335
2019 Part-time 83 9 9 0 0 0 0 91 0 23

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 71 9 5 2 1 2 9 90 4 365
2020 Part-time 60 16 0 0 0 0 24 100 0 17
2019 Full-time 76 6 2 2 2 3 9 93 4 338
2019 Part-time 91 9 0 0 0 0 0 100 0 23

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 44 15 11 6 1 0 68 17 365
2020 Part-time 0 64 12 18 6 0 0 64 24 17
2019 Full-time 19 39 19 15 5 3 0 60 21 339
2019 Part-time 13 57 13 17 0 0 0 70 17 23
2017 Full-time 21 42 19 11 4 3 0 64 16 272
2017 Part-time 30 48 0 16 5 0 0 79 21 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 36 12 10 7 1 0 71 17 362
2020 Part-time 24 58 0 12 6 0 0 82 18 17
2019 Full-time 24 42 16 9 8 1 0 67 17 335
2019 Part-time 30 57 9 4 0 0 0 87 4 23
2017 Full-time 34 43 12 6 5 1 0 77 11 272
2017 Part-time 57 27 0 16 0 0 0 84 16 15
2014 Full-time 44 38 8 7 2 1 0 83 10 317
2014 Part-time 39 44 13 4 0 0 0 83 4 25

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 39 13 5 4 2 0 78 9 365
2020 Part-time 30 64 6 0 0 0 0 94 0 17
2019 Full-time 37 37 13 5 4 3 0 77 10 337
2019 Part-time 43 30 13 9 0 4 0 77 9 23
2017 Full-time 37 39 13 4 4 2 0 78 8 271
2017 Part-time 57 38 0 0 0 5 0 100 0 15
2014 Full-time 47 34 11 4 1 4 0 84 5 316
2014 Part-time 40 52 4 4 0 0 0 92 4 25

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 37 15 6 5 3 0 73 11 364
2020 Part-time 18 52 24 6 0 0 0 70 6 17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 30 8 10 8 2 2 73 19 363
2020 Part-time 42 18 16 24 0 0 0 60 24 17

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 31 8 7 4 0 0 81 11 364
2020 Part-time 48 40 6 0 0 6 0 94 0 17
2019 Full-time 38 38 12 6 6 0 0 76 12 338
2019 Part-time 39 52 9 0 0 0 0 91 0 23
2017 Full-time 43 35 11 8 4 0 0 78 11 272
2017 Part-time 52 21 16 11 0 0 0 73 11 15
2014 Full-time 50 37 5 4 3 0 0 87 8 317
2014 Part-time 47 41 12 0 0 0 0 88 0 25

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 31 13 8 7 0 0 72 15 362
2020 Part-time 30 46 24 0 0 0 0 76 0 17
2019 Full-time 28 32 18 12 9 1 0 61 21 337
2019 Part-time 35 22 35 9 0 0 0 57 9 23
2017 Full-time 30 36 17 10 6 1 0 66 16 273
2017 Part-time 46 21 21 11 0 0 0 68 11 15
2014 Full-time 44 37 10 6 3 1 0 81 9 317
2014 Part-time 40 52 8 0 0 0 0 92 0 25

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 33 14 8 6 0 0 71 14 361
2020 Part-time 24 52 12 12 0 0 0 76 12 17
2019 Full-time 25 35 17 15 7 0 0 61 22 336
2019 Part-time 35 26 26 9 4 0 0 61 13 23
2017 Full-time 28 38 17 11 6 1 0 66 17 272
2017 Part-time 46 21 16 16 0 0 0 68 16 15
2014 Full-time 40 41 9 6 3 0 0 82 9 317
2014 Part-time 47 40 8 4 0 0 0 87 4 25

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 23 16 9 10 4 0 64 19 365
2020 Part-time 36 40 6 6 6 6 0 81 13 17
2019 Full-time 29 25 17 12 11 5 0 58 24 338
2019 Part-time 26 17 35 4 13 4 0 45 18 23
2017 Full-time 32 25 15 14 9 4 1 60 24 272
2017 Part-time 62 16 0 16 0 5 0 83 17 15
2014 Full-time 41 31 12 5 7 4 1 75 12 317
2014 Part-time 46 29 4 17 0 0 3 78 17 25
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 22 46 32 365
2020 Part-time 24 58 18 17
2019 Full-time 24 35 40 337
2019 Part-time 22 43 35 23
2017 Full-time 26 38 36 272
2017 Part-time 11 52 38 15
2014 Full-time 19 45 37 317
2014 Part-time 24 52 24 25

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 22 14 23 26 8 7 69
2014 Full-time 14 29 17 25 9999 15 59
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 16 17 9 11 26 4 47 28 363
2020 Part-time 0 16 12 24 6 30 12 28 51 17
2019 Full-time 11 15 20 12 12 24 5 38 34 337
2019 Part-time 17 35 17 4 0 26 0 71 6 23
2017 Full-time 16 14 21 9 9 24 6 43 26 273
2017 Part-time 41 16 0 5 0 32 5 91 9 15
2014 Full-time 14 16 18 6 7 32 7 49 22 317
2014 Part-time 25 22 7 13 0 28 4 70 19 25

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 26 19 9 7 4 0 62 18 365
2020 Part-time 0 46 30 18 6 0 0 46 24 17
2019 Full-time 24 30 16 13 9 8 0 59 24 337
2019 Part-time 35 26 22 9 4 4 0 64 14 23
2017 Full-time 29 31 17 9 6 6 1 65 17 273
2017 Part-time 57 27 5 5 0 5 0 89 6 15
2014 Full-time 32 32 15 8 4 9 1 70 13 317
2014 Part-time 48 43 0 0 4 4 0 96 4 25
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 335
2019 Part-time 0 100 23

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 29 71 34

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 34

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 34

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 29 71 34

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 21 79 34

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 17 83 34

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 34

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 38 62 34

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 30 70 34

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 34

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 34

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 21 79 34

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 18 82 34

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 34

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 18 82 34

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 34

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 34

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 21 79 34

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 34

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 21 79 34

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 59 41 34

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 15 18 9 7 27 5 50 24 364
2020 Part-time 6 16 24 0 12 30 12 38 21 17
2019 Full-time 13 16 24 4 6 30 6 46 17 337
2019 Part-time 26 22 17 4 0 30 0 69 6 23
2017 Full-time 17 14 22 4 4 33 6 51 13 273
2017 Part-time 41 5 0 0 5 43 5 90 10 15
2014 Full-time 20 13 18 2 2 39 6 60 7 316
2014 Part-time 13 26 7 4 0 45 4 77 8 25

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 28 20 5 7 4 1 66 13 363
2020 Part-time 32 36 19 6 0 6 0 73 7 16
2019 Full-time 31 25 20 6 6 11 0 64 13 338
2019 Part-time 30 30 22 9 0 9 0 67 10 23
2017 Full-time 32 32 18 4 3 9 1 72 8 273
2017 Part-time 52 27 0 0 5 16 0 94 6 15
2014 Full-time 36 29 16 2 1 15 0 78 3 317
2014 Part-time 24 54 4 4 0 13 0 90 5 24
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 22 16 11 11 0 1 63 21 363
2020 Part-time 24 24 28 12 12 0 0 48 24 17

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 27 16 6 3 1 1 74 10 363
2020 Part-time 18 48 22 0 12 0 0 66 12 17
2019 Full-time 33 33 15 11 7 1 1 67 19 338
2019 Part-time 26 43 17 4 9 0 0 70 13 23
2017 Full-time 35 24 19 11 10 1 0 60 21 271
2017 Part-time 41 32 11 5 5 5 0 77 11 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 24 31 17 14 0 0 38 31 364
2020 Part-time 6 12 58 18 6 0 0 18 24 17
2019 Full-time 13 28 27 20 12 0 1 41 32 337
2019 Part-time 17 22 35 9 13 0 4 41 23 23
2017 Full-time 10 32 26 16 15 0 0 42 32 273
2017 Part-time 5 46 21 5 16 5 0 55 23 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 33 27 13 6 1 0 54 19 363
2020 Part-time 6 46 24 18 6 0 0 52 24 17
2019 Full-time 21 34 22 15 7 0 1 56 22 337
2019 Part-time 26 26 26 9 9 0 4 55 18 23
2017 Full-time 17 35 24 12 11 0 1 53 24 272
2017 Part-time 36 21 21 5 11 5 0 60 17 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 27 24 15 14 1 0 47 29 363
2020 Part-time 12 12 52 12 12 0 0 24 24 17
2019 Full-time 12 23 27 19 16 0 2 36 36 333
2019 Part-time 13 26 39 13 9 0 0 39 22 23
2017 Full-time 13 21 25 19 20 0 0 35 39 272
2017 Part-time 30 21 16 11 16 5 0 55 28 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 30 16 12 8 0 2 64 20 360
2020 Part-time 30 44 19 6 0 0 0 75 6 16
2019 Full-time 36 30 20 7 5 1 2 68 12 337
2019 Part-time 35 35 22 4 0 0 4 73 5 23
2017 Full-time 32 33 18 7 7 1 1 68 14 271
2017 Part-time 46 16 16 0 11 5 5 70 12 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 33 19 13 12 0 1 55 26 363
2020 Part-time 12 28 42 12 6 0 0 40 18 17
2019 Full-time 26 32 22 10 9 0 1 59 19 337
2019 Part-time 17 39 22 17 0 0 4 59 18 23
2017 Full-time 23 33 20 13 10 0 0 56 23 272
2017 Part-time 30 27 11 27 5 0 0 57 32 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 25 15 10 13 0 4 61 24 363
2020 Part-time 6 18 16 30 18 0 12 27 54 17

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 32 22 11 6 0 1 60 18 364
2020 Part-time 6 66 22 0 6 0 0 72 6 17
2019 Full-time 19 35 22 14 10 1 1 54 24 338
2019 Part-time 22 17 39 13 9 0 0 39 22 23
2017 Full-time 17 33 24 16 9 0 0 51 25 273
2017 Part-time 30 21 11 27 5 5 0 55 34 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 32 26 13 9 0 1 52 23 362
2020 Part-time 18 30 28 12 12 0 0 48 24 17
2019 Full-time 13 26 27 21 12 1 1 39 33 336
2019 Part-time 22 17 30 17 13 0 0 39 30 23
2017 Full-time 11 25 26 20 16 1 0 37 37 273
2017 Part-time 36 16 0 27 16 5 0 55 45 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 29 24 10 9 0 0 56 19 363
2020 Part-time 30 34 12 12 12 0 0 64 24 17
2019 Full-time 17 29 20 19 14 1 1 46 34 337
2019 Part-time 35 22 17 13 13 0 0 57 26 23
2017 Full-time 14 27 21 19 18 1 0 42 37 272
2017 Part-time 0 46 11 21 16 5 0 49 40 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 23 14 11 9 0 0 65 20 363
2020 Part-time 42 34 18 0 0 0 6 81 0 17
2019 Full-time 35 24 18 11 11 1 0 60 22 337
2019 Part-time 26 35 26 9 4 0 0 61 13 23

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 28 25 13 8 0 1 54 21 363
2020 Part-time 12 64 18 0 6 0 0 76 6 17

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 28 27 13 7 0 1 53 20 363
2020 Part-time 12 46 18 12 12 0 0 58 24 17
2019 Full-time 27 30 23 10 8 1 1 58 19 334
2019 Part-time 22 22 39 13 4 0 0 43 17 23
2017 Full-time 26 30 21 13 7 1 1 58 21 272
2017 Part-time 16 21 46 5 5 5 0 40 11 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 32 12 4 2 0 1 81 7 363
2020 Part-time 60 34 0 0 6 0 0 94 6 17
2019 Full-time 52 24 12 5 5 0 2 77 10 335
2019 Part-time 61 17 17 4 0 0 0 78 4 23
2017 Full-time 57 23 11 4 4 0 1 81 8 271
2017 Part-time 62 16 11 0 5 0 5 83 6 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 38 17 10 3 0 0 70 13 361
2020 Part-time 30 52 12 0 6 0 0 82 6 17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 71 15 5 2 1 1 5 91 3 364
2020 Part-time 72 10 0 0 0 6 12 100 0 17
2019 Full-time 72 15 3 1 1 1 7 94 3 338
2019 Part-time 78 9 4 0 0 0 9 95 0 23
2017 Full-time 70 15 6 3 5 1 1 86 8 272
2017 Part-time 84 0 5 5 0 0 5 89 6 15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 10 5 3 5 1 3 86 9 363
2020 Part-time 54 28 12 0 0 6 0 87 0 17
2019 Full-time 60 17 8 5 6 1 2 80 12 338
2019 Part-time 70 17 13 0 0 0 0 87 0 23
2017 Full-time 51 34 7 5 3 0 0 86 8 271
2017 Part-time 62 21 11 0 0 0 5 89 0 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 26 9 4 2 0 2 85 6 365
2020 Part-time 42 40 12 6 0 0 0 82 6 17
2019 Full-time 42 36 14 4 3 0 1 79 7 336
2019 Part-time 48 26 17 9 0 0 0 74 9 23
2017 Full-time 47 25 9 10 8 0 0 73 18 272
2017 Part-time 52 21 11 5 5 0 5 77 11 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 18 8 6 6 0 1 80 12 363
2020 Part-time 54 34 6 0 6 0 0 88 6 17
2019 Full-time 47 20 16 8 7 0 1 69 15 335
2019 Part-time 57 13 17 9 4 0 0 70 13 23
2017 Full-time 53 15 5 2 1 0 23 88 5 272
2017 Part-time 52 16 0 0 0 0 32 100 0 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 12 6 0 1 0 25 90 2 364
2020 Part-time 58 6 0 0 0 0 36 100 0 17
2019 Full-time 48 15 5 1 1 0 29 89 4 336
2019 Part-time 52 4 4 4 0 0 35 87 7 23
2017 Full-time 57 26 8 4 2 0 3 86 6 269
2017 Part-time 73 21 5 0 0 0 0 95 0 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 64 22 6 2 2 0 4 90 3 365
2020 Part-time 76 12 6 6 0 0 0 88 6 17
2019 Full-time 57 23 10 3 1 1 5 85 5 336
2019 Part-time 70 17 9 0 0 0 4 91 0 23
2017 Full-time 58 22 10 4 4 0 1 81 8 272
2017 Part-time 79 11 0 5 5 0 0 89 11 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 21 6 3 5 0 1 86 7 365
2020 Part-time 72 24 4 0 0 0 0 96 0 17
2019 Full-time 65 18 5 4 5 1 2 86 9 336
2019 Part-time 61 4 13 4 9 0 9 71 14 23
2017 Full-time 56 27 10 4 2 0 2 84 6 270
2017 Part-time 57 32 11 0 0 0 0 89 0 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 26 15 10 3 1 1 72 13 362
2020 Part-time 42 12 40 0 6 0 0 54 6 17
2019 Full-time 49 29 12 5 1 1 2 80 7 338
2019 Part-time 48 30 13 0 4 4 0 82 5 23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 38 23 8 2 0 1 67 10 365
2020 Part-time 6 52 30 6 6 0 0 58 12 17

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 29 38 14 6 0 0 41 21 363
2020 Part-time 6 36 40 18 0 0 0 42 18 17
2019 Full-time 11 31 36 16 6 0 0 42 22 338
2019 Part-time 17 17 61 0 4 0 0 35 4 23
2017 Full-time 10 27 41 15 7 0 0 37 22 271
2017 Part-time 5 57 27 11 0 0 0 62 11 15

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 25 39 17 7 0 0 23 38 364
2020 Part-time 6 36 52 6 0 0 0 6 42 17
2019 Full-time 13 21 43 17 5 0 0 22 35 336
2019 Part-time 13 17 48 13 9 0 0 22 30 23
2017 Full-time 9 26 39 21 5 0 0 26 35 273
2017 Part-time 0 32 36 27 5 0 0 32 32 15

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 38 9 4 3 1 1 84 7 365
2020 Part-time 42 40 0 18 0 0 0 82 18 17
2019 Full-time 29 43 15 7 4 2 0 73 11 337
2019 Part-time 26 57 13 0 4 0 0 83 4 23
2017 Full-time 22 48 16 7 4 3 0 72 11 272
2017 Part-time 41 43 5 0 11 0 0 84 11 15

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 31 14 9 4 2 0 73 13 363
2020 Part-time 42 34 18 6 0 0 0 76 6 17

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 27 10 10 11 1 1 67 22 364
2020 Part-time 30 30 6 22 6 6 0 64 30 17

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 25 14 5 5 2 1 76 10 360
2020 Part-time 42 34 18 0 6 0 0 76 6 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 33 15 10 8 1 0 67 18 365
2020 Part-time 36 34 24 6 0 0 0 70 6 17
2019 Full-time 17 36 20 17 10 1 0 53 28 338
2019 Part-time 13 48 17 22 0 0 0 61 22 23
2017 Full-time 13 31 22 20 10 2 0 46 31 272
2017 Part-time 36 38 16 5 5 0 0 73 11 15

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 32 3 4 2 0 0 91 6 365
2020 Part-time 66 28 0 6 0 0 0 94 6 17

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 29 4 4 2 1 0 90 6 363
2020 Part-time 60 28 6 6 0 0 0 88 6 17

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 30 9 5 1 1 1 85 6 361
2020 Part-time 48 34 18 0 0 0 0 82 0 17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 23 7 3 2 2 3 88 5 365
2020 Part-time 54 40 6 0 0 0 0 94 0 17

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 13 4 2 1 14 2 93 3 365
2020 Part-time 42 28 6 6 0 18 0 85 7 17

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 26 5 2 1 1 0 92 3 364
2020 Part-time 66 10 12 6 0 6 0 81 6 17

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 23 9 8 6 1 0 77 14 362
2020 Part-time 48 34 18 0 0 0 0 82 0 17

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 20 6 2 2 1 1 90 4 365
2020 Part-time 78 22 0 0 0 0 0 100 0 17

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 43 17 8 3 0 0 72 12 60
2019 Full-time 28 50 7 12 3 0 0 78 16 58

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 98 2 59

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 32 17 16 3 0 0 64 19 58
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 7 93 360
2020 Part-time 4 96 17

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 11 89 363
2020 Part-time 12 88 17
2019 Full-time 15 85 338
2019 Part-time 13 87 23
2017 Full-time 21 79 273
2014 Full-time 14 86 316

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 83 17 58
2014 Full-time 89 11 44

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Full-time 52 27 4 10 4 0 2 81 15 48
2014 Full-time 49 33 8 8 3 0 0 82 10 39

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 24 6 8 3 4 2 82 12 363
2020 Part-time 42 28 12 0 0 12 6 85 0 17
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 54 32 2 81 19 365
2020 Part-time 42 22 36 0 35 65 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 67 13 4 1 2 2 12 93 3 364
2020 Part-time 76 12 0 0 6 0 6 94 6 17
2019 Full-time 62 12 9 3 2 2 10 85 5 335
2019 Part-time 65 22 0 0 4 0 9 95 5 23
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