2020 Public Service Employee Survey Results for Library and Archives Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 47 6 10 1 0 0 82 11 155
2020 Non-supervisor 32 47 7 12 2 0 0 79 15 547

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 28 1 3 1 1 0 95 4 154
2020 Non-supervisor 72 22 3 3 0 0 0 93 4 544
2017 Supervisor 62 31 4 1 1 0 1 94 2 163
2017 Non-supervisor 63 30 2 3 1 0 1 94 4 579
2014 Supervisor 62 30 3 3 2 0 0 92 5 156
2014 Non-supervisor 59 30 5 4 1 0 0 90 5 662

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 42 12 10 5 0 0 73 15 155
2020 Non-supervisor 35 38 11 12 4 0 0 72 17 547
2019 Supervisor 64 26 5 3 1 0 0 90 4 168
2019 Non-supervisor 47 38 6 6 2 0 0 86 9 658
2017 Supervisor 58 26 6 6 3 0 0 84 9 163
2017 Non-supervisor 44 41 7 6 2 0 0 85 8 579
2014 Supervisor 59 31 4 3 4 0 0 89 7 156
2014 Non-supervisor 40 43 7 7 2 0 0 83 10 662

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 36 13 9 1 0 3 76 11 155
2020 Non-supervisor 35 41 13 9 2 0 1 76 11 545
2019 Supervisor 42 36 11 9 3 0 0 77 12 167
2019 Non-supervisor 32 45 10 10 2 0 0 78 12 658
2018 Supervisor 35 42 14 6 2 0 1 78 8 150
2018 Non-supervisor 28 52 10 8 2 0 0 80 10 501
2017 Supervisor 36 41 12 9 3 0 0 76 12 163
2017 Non-supervisor 31 43 11 10 4 0 1 75 14 579
2014 Supervisor 34 43 11 11 2 0 0 76 13 157
2014 Non-supervisor 27 42 12 14 4 0 1 70 18 662

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 39 9 8 2 0 0 82 10 153
2020 Non-supervisor 39 38 11 9 2 0 0 78 11 546
2019 Supervisor 66 24 5 3 1 0 0 91 4 166
2019 Non-supervisor 48 37 7 6 1 0 0 85 7 656
2017 Supervisor 57 36 3 3 1 0 0 93 4 163
2017 Non-supervisor 44 42 8 5 1 0 0 86 6 579
2014 Supervisor 60 33 4 2 2 0 0 93 3 157
2014 Non-supervisor 39 42 12 5 2 0 0 82 7 662

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 32 14 6 2 0 0 78 8 151
2020 Non-supervisor 50 33 9 4 3 0 0 83 7 544
2019 Supervisor 54 30 5 8 3 0 0 84 11 167
2019 Non-supervisor 50 29 10 6 3 1 1 81 9 659
2018 Supervisor 49 36 5 7 3 0 0 85 9 150
2018 Non-supervisor 47 34 11 4 3 1 0 82 7 500
2017 Supervisor 47 35 10 5 2 0 1 83 7 163
2017 Non-supervisor 47 32 10 6 4 1 1 81 10 580
2014 Supervisor 43 38 12 4 2 1 1 82 6 157
2014 Non-supervisor 38 34 14 7 5 1 1 73 12 661

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 36 8 5 3 1 0 83 9 155
2020 Non-supervisor 36 44 12 6 2 0 0 80 8 548
2019 Supervisor 49 38 8 4 0 0 0 88 4 168
2019 Non-supervisor 42 38 11 5 3 0 0 81 8 658
2018 Supervisor 44 38 12 3 4 0 0 81 7 148
2018 Non-supervisor 40 41 10 7 2 0 0 82 8 499
2017 Supervisor 43 42 8 5 2 0 0 85 7 163
2017 Non-supervisor 39 44 9 5 3 0 0 83 8 581
2014 Supervisor 40 43 9 6 1 1 0 84 8 156
2014 Non-supervisor 30 44 14 7 5 0 0 74 11 662

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 36 13 14 1 0 0 73 15 155
2020 Non-supervisor 37 36 13 9 5 0 0 73 14 547
2019 Supervisor 37 36 13 11 3 0 0 73 14 168
2019 Non-supervisor 34 40 12 6 6 1 0 75 13 659
2018 Supervisor 32 36 14 11 6 0 0 69 17 151
2018 Non-supervisor 32 36 15 11 6 1 0 69 17 500
2017 Supervisor 25 38 15 14 6 1 1 64 21 163
2017 Non-supervisor 29 37 16 9 8 1 0 67 17 580
2014 Supervisor 31 35 13 14 7 1 0 66 21 157
2014 Non-supervisor 24 38 18 12 8 0 0 62 20 662

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 41 11 6 3 0 0 80 9 155
2020 Non-supervisor 39 43 9 7 1 0 0 82 9 546
2019 Supervisor 41 42 9 5 3 0 0 83 8 167
2019 Non-supervisor 39 42 10 8 2 0 0 80 10 656
2018 Supervisor 34 42 10 6 7 0 0 76 13 149
2018 Non-supervisor 37 43 12 5 2 0 0 80 8 502
2017 Supervisor 29 49 9 10 3 0 1 79 13 163
2017 Non-supervisor 32 46 11 6 3 0 0 79 10 580

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 37 3 1 3 0 0 93 4 154
2020 Non-supervisor 51 35 10 3 1 0 0 86 4 546
2019 Supervisor 57 35 4 2 1 0 0 93 3 168
2019 Non-supervisor 49 39 7 3 1 0 0 89 4 658
2018 Supervisor 57 35 4 1 1 0 1 93 3 150
2018 Non-supervisor 49 39 8 4 1 0 0 88 4 502
2017 Supervisor 49 38 6 6 1 0 0 86 8 163
2017 Non-supervisor 43 41 10 3 2 1 0 85 6 581
2014 Supervisor 52 34 10 2 1 1 1 88 2 157
2014 Non-supervisor 39 45 9 5 2 1 0 84 7 662

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 38 9 9 3 0 0 79 12 153
2020 Non-supervisor 37 35 13 9 6 0 0 72 14 548
2019 Supervisor 42 36 13 6 3 0 0 78 9 168
2019 Non-supervisor 38 37 12 8 5 0 0 75 13 659
2018 Supervisor 32 45 13 5 5 1 0 77 10 149
2018 Non-supervisor 33 41 13 8 6 0 0 74 14 501
2017 Supervisor 35 39 12 10 4 0 0 74 13 163
2017 Non-supervisor 32 35 16 9 8 1 0 68 17 580

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 34 5 3 1 0 0 91 4 154
2020 Non-supervisor 51 36 10 2 0 0 0 87 3 541
2019 Supervisor 57 33 8 1 1 0 0 90 2 167
2019 Non-supervisor 55 32 10 2 1 0 0 87 3 655
2018 Supervisor 52 37 6 3 1 0 0 89 4 149
2018 Non-supervisor 57 31 10 2 0 0 0 88 3 499
2017 Supervisor 52 42 4 1 1 0 0 94 2 163
2017 Non-supervisor 55 33 9 3 1 0 0 88 4 580
2014 Supervisor 61 32 6 1 0 1 0 93 1 157
2014 Non-supervisor 57 31 8 2 2 0 0 89 3 660

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 39 10 6 2 0 0 82 8 154
2020 Non-supervisor 31 38 16 9 5 0 0 70 14 548
2019 Supervisor 48 37 8 4 3 0 0 85 7 166
2019 Non-supervisor 34 37 13 10 5 0 0 71 15 659
2018 Supervisor 43 42 9 3 3 0 0 85 6 150
2018 Non-supervisor 28 42 14 9 6 0 0 71 15 498
2017 Supervisor 40 48 9 3 1 0 0 88 3 163
2017 Non-supervisor 29 42 13 9 6 1 1 71 16 579
2014 Supervisor 35 47 11 6 1 0 0 82 7 157
2014 Non-supervisor 19 42 15 15 7 1 1 62 22 661

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 35 11 3 2 0 0 84 5 154
2020 Non-supervisor 36 36 15 9 4 0 0 72 13 547
2019 Supervisor 50 35 10 3 2 0 0 84 6 168
2019 Non-supervisor 38 35 15 6 5 0 0 74 11 658
2018 Supervisor 46 40 9 3 2 0 0 86 5 149
2018 Non-supervisor 34 36 17 7 5 0 0 70 13 497
2017 Supervisor 44 45 9 2 1 0 0 88 3 162
2017 Non-supervisor 32 38 15 5 8 0 1 72 13 579
2014 Supervisor 48 34 11 5 3 0 0 82 7 156
2014 Non-supervisor 27 37 18 11 6 0 1 65 17 661

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 40 13 8 3 0 0 76 11 154
2020 Non-supervisor 32 45 13 8 2 0 0 77 10 541
2019 Supervisor 37 44 8 9 1 0 0 81 10 167
2019 Non-supervisor 36 41 11 8 2 0 1 79 10 656
2018 Supervisor 34 49 7 9 2 0 0 82 11 149
2018 Non-supervisor 32 44 16 6 3 0 0 76 9 496
2017 Supervisor 34 45 8 10 2 0 1 80 12 163
2017 Non-supervisor 31 43 14 6 4 1 1 75 11 579
2014 Supervisor 42 33 15 7 3 1 0 75 10 157
2014 Non-supervisor 25 42 17 10 5 0 1 68 15 662

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 37 9 5 2 0 0 85 6 155
2020 Non-supervisor 47 37 10 4 1 0 0 85 5 547
2019 Supervisor 51 38 7 4 1 0 0 89 4 168
2019 Non-supervisor 46 38 9 5 2 0 0 84 6 657
2018 Supervisor 46 41 6 3 4 0 0 88 7 150
2018 Non-supervisor 46 39 10 4 1 0 0 85 5 501
2017 Supervisor 41 44 11 3 1 1 0 85 4 162
2017 Non-supervisor 44 40 9 5 1 0 0 85 6 579
2014 Supervisor 48 36 10 4 1 1 0 85 5 157
2014 Non-supervisor 41 39 12 5 3 0 0 80 8 661

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 35 16 16 11 0 0 57 27 155
2020 Non-supervisor 52 30 12 3 2 0 1 83 5 548
2019 Supervisor 28 34 20 13 5 0 0 62 18 166
2019 Non-supervisor 55 30 9 3 2 0 2 86 5 654
2018 Supervisor 27 34 19 16 4 0 0 61 20 152
2018 Non-supervisor 50 34 9 3 2 1 1 85 5 501
2017 Supervisor 34 37 14 8 5 0 1 73 13 163
2017 Non-supervisor 51 33 9 3 2 0 1 85 5 580
2014 Supervisor 26 33 22 12 5 1 1 61 17 157
2014 Non-supervisor 47 35 12 3 2 0 1 84 5 662

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 26 43 17 4 0 0 20 37 154
2020 Non-supervisor 6 19 37 25 11 0 2 37 25 546
2019 Supervisor 6 27 43 20 4 0 0 24 33 168
2019 Non-supervisor 5 15 36 27 15 1 1 43 20 660
2018 Supervisor 6 27 43 18 5 1 0 23 34 152
2018 Non-supervisor 4 19 42 24 10 1 1 35 23 503
2017 Supervisor 7 23 40 22 5 1 2 27 31 163
2017 Non-supervisor 7 21 37 21 11 2 2 33 29 579
2014 Supervisor 16 34 28 14 6 0 2 20 51 157
2014 Non-supervisor 11 26 35 15 8 1 3 25 39 662

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 27 26 21 7 1 3 29 44 155
2020 Non-supervisor 7 20 28 27 14 2 1 42 28 543
2019 Supervisor 3 15 35 31 14 1 1 46 19 168
2019 Non-supervisor 5 9 22 33 25 5 2 62 15 654
2018 Supervisor 5 16 38 28 12 1 0 40 22 150
2018 Non-supervisor 4 9 34 31 16 4 1 50 14 502
2017 Supervisor 8 15 35 30 9 1 2 41 23 163
2017 Non-supervisor 7 13 31 25 17 6 3 45 21 578
2014 Supervisor 15 34 32 15 3 1 1 18 49 157
2014 Non-supervisor 15 23 33 13 9 3 4 23 41 660

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 26 33 22 5 0 1 27 39 155
2020 Non-supervisor 10 17 34 22 12 2 2 36 29 544
2019 Supervisor 15 20 39 17 7 0 1 25 35 167
2019 Non-supervisor 9 17 30 21 16 4 3 40 28 659
2018 Supervisor 12 25 38 19 5 1 0 24 38 152
2018 Non-supervisor 8 21 34 22 9 4 2 33 31 501
2017 Supervisor 15 23 31 21 7 1 2 29 39 163
2017 Non-supervisor 11 18 33 16 12 4 5 31 32 576
2014 Supervisor 32 34 21 7 4 1 1 11 67 157
2014 Non-supervisor 20 26 22 12 10 4 6 25 51 660

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 19 40 23 7 0 1 30 29 153
2020 Non-supervisor 3 10 26 36 23 1 1 60 13 541
2019 Supervisor 6 23 35 30 5 0 1 36 29 168
2019 Non-supervisor 3 9 25 36 26 1 2 63 11 658
2018 Supervisor 1 25 42 25 7 0 1 32 26 151
2018 Non-supervisor 2 8 28 39 21 1 2 61 10 497
2017 Supervisor 6 24 37 26 6 0 1 33 30 161
2017 Non-supervisor 5 10 28 30 22 2 3 55 16 573
2014 Supervisor 10 22 43 18 6 0 1 24 33 155
2014 Non-supervisor 7 14 29 26 16 3 5 46 22 659

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 27 23 5 4 0 0 9 67 155
2020 Non-supervisor 15 25 23 19 16 1 2 35 42 545
2019 Supervisor 17 26 39 14 3 0 1 17 44 167
2019 Non-supervisor 9 14 27 24 23 1 2 48 24 657
2018 Supervisor 13 41 34 7 3 0 1 10 55 151
2018 Non-supervisor 11 17 32 24 12 2 2 37 29 502
2017 Supervisor 19 28 37 11 4 1 1 15 47 162
2017 Non-supervisor 14 16 31 18 15 2 4 35 32 578
2014 Supervisor 20 30 36 10 3 0 0 13 51 157
2014 Non-supervisor 17 24 26 14 11 2 5 28 45 661

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 20 25 27 11 0 1 38 36 153
2020 Non-supervisor 6 16 26 27 18 3 2 48 24 542
2019 Supervisor 7 18 39 22 11 1 3 33 27 165
2019 Non-supervisor 6 12 25 27 23 4 3 54 19 657
2018 Supervisor 6 24 35 26 7 2 0 34 31 152
2018 Non-supervisor 7 13 27 30 16 4 2 49 22 502
2017 Supervisor 8 21 29 32 8 1 1 41 30 163
2017 Non-supervisor 7 14 26 27 17 5 5 49 22 578
2014 Supervisor 8 17 34 29 9 1 3 39 26 157
2014 Non-supervisor 11 17 26 21 13 5 6 39 32 660

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 25 35 21 5 1 0 27 38 153
2020 Non-supervisor 9 15 35 21 14 4 1 37 26 546
2019 Supervisor 15 24 40 17 3 0 1 20 39 167
2019 Non-supervisor 8 17 32 21 17 2 2 40 27 657
2018 Supervisor 13 29 37 17 2 1 0 20 43 152
2018 Non-supervisor 7 18 36 21 12 3 2 35 26 501
2017 Supervisor 17 22 42 15 2 0 2 17 40 163
2017 Non-supervisor 9 18 36 18 11 5 3 32 29 578
2014 Supervisor 19 31 35 10 5 0 0 15 50 156
2014 Non-supervisor 17 20 29 13 11 5 4 27 41 662

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 16 45 25 7 1 0 32 23 155
2020 Non-supervisor 5 16 39 29 10 1 1 40 21 544
2019 Supervisor 12 21 35 25 7 0 1 32 33 167
2019 Non-supervisor 8 17 43 19 11 1 1 31 26 659
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 41 13 8 3 3 3 75 12 153
2020 Non-supervisor 28 32 19 7 3 6 4 67 12 547
2019 Supervisor 31 43 11 2 3 4 5 82 6 166
2019 Non-supervisor 30 29 15 8 6 8 5 67 15 659
2018 Supervisor 29 42 17 8 3 1 1 72 11 150
2018 Non-supervisor 23 35 17 11 4 7 2 64 17 499
2017 Supervisor 27 41 15 6 5 3 3 72 12 163
2017 Non-supervisor 24 31 16 8 7 8 6 64 17 581
2014 Supervisor 42 33 11 8 3 1 2 78 11 156
2014 Non-supervisor 29 31 15 7 7 6 6 67 16 660

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 28 4 2 2 0 0 92 4 155
2020 Non-supervisor 50 31 7 7 3 2 0 82 10 548
2019 Supervisor 57 33 6 1 2 0 0 91 4 168
2019 Non-supervisor 48 32 7 7 5 1 0 80 13 658
2018 Supervisor 54 33 6 5 2 0 0 87 7 149
2018 Non-supervisor 44 33 8 9 3 2 0 78 13 499
2017 Supervisor 56 33 6 3 2 0 0 89 5 163
2017 Non-supervisor 43 33 10 7 6 1 0 77 13 581
2014 Supervisor 60 29 6 3 3 0 0 88 5 157
2014 Non-supervisor 43 30 9 9 7 1 0 75 16 661

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 33 3 3 1 0 0 93 4 153
2020 Non-supervisor 57 30 7 4 2 0 0 88 6 545
2019 Supervisor 52 36 7 4 1 0 0 88 6 167
2019 Non-supervisor 53 33 6 6 2 0 0 86 7 656
2018 Supervisor 46 40 9 5 1 0 0 86 6 149
2018 Non-supervisor 49 37 8 3 2 0 0 87 6 500
2017 Supervisor 43 41 6 7 3 0 0 84 10 163
2017 Non-supervisor 46 39 7 5 3 0 0 85 8 581
2014 Supervisor 53 36 7 3 1 0 0 89 3 157
2014 Non-supervisor 43 40 8 6 2 0 0 84 8 660

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 40 3 1 1 0 0 94 2 154
2020 Non-supervisor 46 38 10 3 1 1 0 85 4 544
2019 Supervisor 50 38 7 4 1 0 0 88 5 167
2019 Non-supervisor 43 37 12 4 2 1 0 81 6 656
2018 Supervisor 42 49 6 3 0 0 0 91 3 151
2018 Non-supervisor 37 43 13 3 1 2 1 83 4 500

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 23 5 8 1 2 1 85 9 154
2020 Non-supervisor 45 27 13 3 2 6 4 80 6 546
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 20 5 2 1 0 2 92 3 155
2020 Non-supervisor 45 27 14 6 2 1 5 77 8 547
2019 Supervisor 68 22 5 1 1 1 2 93 2 167
2019 Non-supervisor 44 27 13 4 4 2 6 77 9 655

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 33 12 3 2 0 0 83 5 155
2020 Non-supervisor 49 32 9 6 3 1 0 81 9 547
2019 Supervisor 47 33 12 3 4 0 2 81 7 166
2019 Non-supervisor 43 32 13 6 5 0 1 76 11 658
2018 Supervisor 41 36 12 8 3 0 0 77 11 152
2018 Non-supervisor 44 36 12 5 3 0 0 80 8 501
2017 Supervisor 36 42 11 6 4 1 0 79 10 163
2017 Non-supervisor 39 39 11 5 4 1 0 79 9 581
2014 Supervisor 41 33 12 9 3 1 1 75 12 157
2014 Non-supervisor 38 33 15 7 5 0 1 72 13 662

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 28 8 4 2 1 1 87 5 155
2020 Non-supervisor 53 26 10 4 4 2 1 81 8 547

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 28 6 1 2 1 0 90 4 154
2020 Non-supervisor 51 32 8 5 3 1 1 84 8 546
2019 Supervisor 51 34 6 4 4 0 1 86 8 167
2019 Non-supervisor 50 28 10 7 4 0 0 79 11 658
2018 Supervisor 49 32 6 9 3 1 0 82 12 151
2018 Non-supervisor 49 30 10 6 3 0 0 80 10 500
2017 Supervisor 47 40 4 6 3 0 0 87 8 163
2017 Non-supervisor 42 36 9 7 5 1 1 79 12 581
2014 Supervisor 48 34 9 7 1 1 0 83 9 157
2014 Non-supervisor 43 31 11 8 5 1 0 75 13 661

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 44 56 155
2020 Non-supervisor 43 57 546

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 21 4 2 1 3 5 93 2 155
2020 Non-supervisor 55 18 10 2 2 6 8 84 4 548

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 23 7 4 1 0 0 88 6 155
2020 Non-supervisor 58 26 9 4 3 0 0 84 7 547
2019 Supervisor 58 26 6 6 2 1 1 85 8 166
2019 Non-supervisor 53 28 9 5 4 0 0 82 9 655
2018 Supervisor 52 30 6 7 4 1 0 83 11 152
2018 Non-supervisor 52 29 10 6 2 0 0 82 8 502
2017 Supervisor 52 33 8 4 3 0 0 85 7 163
2017 Non-supervisor 51 31 9 5 4 0 0 82 9 580
2014 Supervisor 50 30 10 6 2 1 1 81 8 157
2014 Non-supervisor 49 29 10 7 4 0 0 79 11 661
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 39 13 5 4 5 0 76 10 155
2020 Non-supervisor 28 36 16 7 4 10 0 70 12 545
2019 Supervisor 29 42 16 9 3 1 0 71 13 162
2019 Non-supervisor 31 32 15 6 3 12 0 72 11 657
2018 Supervisor 26 39 16 10 7 2 0 66 17 151
2018 Non-supervisor 28 35 16 7 4 10 0 70 12 502
2017 Supervisor 23 41 14 11 8 3 0 66 20 163
2017 Non-supervisor 25 35 17 6 6 11 0 66 14 581
2014 Supervisor 15 45 13 17 5 5 0 63 23 157
2014 Non-supervisor 16 32 20 11 7 13 1 55 22 662

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 41 13 13 6 2 0 67 20 154
2020 Non-supervisor 21 36 20 14 6 2 0 58 21 548
2019 Supervisor 27 45 18 6 4 1 0 72 10 163
2019 Non-supervisor 28 36 18 9 5 5 0 67 14 658
2018 Supervisor 28 41 14 11 6 0 0 69 17 151
2018 Non-supervisor 27 37 17 11 6 3 0 66 17 497
2017 Supervisor 21 42 17 13 6 1 0 64 19 163
2017 Non-supervisor 23 34 20 10 7 6 0 60 19 581
2014 Supervisor 15 43 16 17 8 1 0 58 26 157
2014 Non-supervisor 15 28 23 16 11 7 0 46 29 662

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 32 23 20 8 2 0 48 28 155
2020 Non-supervisor 17 30 22 19 7 5 0 49 27 544
2019 Supervisor 22 37 25 10 6 0 0 59 16 162
2019 Non-supervisor 19 33 22 9 5 11 0 59 16 657
2018 Supervisor 17 40 18 16 8 1 0 58 24 150
2018 Non-supervisor 17 35 22 12 6 8 0 56 20 499
2017 Supervisor 15 44 20 11 8 1 0 60 20 163
2017 Non-supervisor 17 29 22 12 8 11 1 52 23 580
2014 Supervisor 11 35 27 15 9 3 0 47 25 157
2014 Non-supervisor 11 23 23 18 12 12 0 39 35 661

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 47 15 8 6 0 0 70 15 155
2020 Non-supervisor 20 37 16 16 9 3 0 59 25 548
2019 Supervisor 21 43 15 13 7 1 0 64 20 162
2019 Non-supervisor 20 36 19 12 7 5 0 59 20 659
2018 Supervisor 18 42 16 13 12 0 0 59 25 151
2018 Non-supervisor 20 34 22 12 8 3 0 56 21 501
2017 Supervisor 15 47 20 12 7 1 0 62 18 161
2017 Non-supervisor 16 35 19 13 9 6 0 55 24 580
2014 Supervisor 13 47 22 10 8 0 0 61 18 157
2014 Non-supervisor 12 32 20 18 13 5 0 47 32 659

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 26 7 1 1 0 0 92 2 154
2020 Non-supervisor 65 25 6 1 1 2 0 92 1 547
2019 Supervisor 60 30 7 2 1 0 0 91 3 168
2019 Non-supervisor 63 24 7 2 1 3 0 90 2 657
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 44 15 12 2 0 0 71 14 155
2020 Non-supervisor 30 46 15 8 2 0 0 75 9 548
2019 Supervisor 40 43 11 3 2 0 0 84 6 168
2019 Non-supervisor 34 48 10 4 1 2 0 84 6 657
2018 Supervisor 37 40 16 6 0 1 0 78 6 152
2018 Non-supervisor 32 46 14 6 2 1 0 78 8 493
2017 Supervisor 31 50 11 5 2 0 0 82 7 163
2017 Non-supervisor 29 47 12 6 3 2 0 78 10 576
2014 Supervisor 22 48 15 10 5 1 0 70 15 157
2014 Non-supervisor 22 40 19 9 7 2 0 63 17 661

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 31 24 26 5 2 1 45 31 152
2020 Non-supervisor 15 34 23 19 6 3 0 51 26 546
2019 Supervisor 16 38 30 12 4 0 0 54 16 166
2019 Non-supervisor 18 40 20 11 6 5 0 61 18 657

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 47 7 9 3 2 1 81 12 152
2020 Non-supervisor 26 36 18 13 3 4 0 65 17 548
2019 Supervisor 29 42 13 9 4 1 2 73 14 168
2019 Non-supervisor 27 36 16 10 5 7 1 67 16 658
2018 Supervisor 34 42 9 5 4 3 3 80 10 151
2018 Non-supervisor 23 38 18 11 5 4 1 64 17 499
2017 Supervisor 28 49 8 7 3 2 2 80 11 163
2017 Non-supervisor 26 36 14 11 6 7 0 67 18 579
2014 Supervisor 40 38 12 4 2 3 1 82 6 157
2014 Non-supervisor 25 37 16 9 7 6 1 67 17 660

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 44 17 6 1 2 0 75 8 154
2020 Non-supervisor 23 44 23 5 2 3 0 69 7 545
2019 Supervisor 26 39 26 7 2 1 1 66 9 168
2019 Non-supervisor 28 38 22 6 2 4 0 69 8 658
2018 Supervisor 23 46 18 9 2 1 0 70 11 151
2018 Non-supervisor 23 41 23 7 3 4 0 67 10 497

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 27 19 10 10 13 3 53 24 153
2020 Non-supervisor 20 25 19 14 9 12 2 52 27 547
2019 Supervisor 17 29 22 10 11 9 3 52 23 167
2019 Non-supervisor 20 25 21 9 9 13 3 53 22 658
2018 Supervisor 17 25 24 14 10 5 5 47 26 152
2018 Non-supervisor 16 28 23 10 9 14 1 51 22 498
2017 Supervisor 14 25 21 12 12 9 6 47 27 163
2017 Non-supervisor 17 24 19 11 12 14 3 49 28 578
2014 Supervisor 14 28 20 14 12 11 2 48 30 156
2014 Non-supervisor 11 19 20 18 14 16 3 37 39 660

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 39 17 15 7 3 0 59 23 154
2020 Non-supervisor 19 33 21 16 9 2 0 53 25 545
2019 Supervisor 25 45 18 7 5 0 0 70 12 168
2019 Non-supervisor 27 34 15 11 7 6 0 64 19 657
2018 Supervisor 25 46 18 9 3 0 0 71 11 152
2018 Non-supervisor 21 38 20 10 8 3 0 60 19 498
2017 Supervisor 22 47 15 10 5 1 0 70 15 163
2017 Non-supervisor 23 34 18 12 9 4 0 60 22 581
2014 Supervisor 29 40 18 7 3 2 1 71 11 157
2014 Non-supervisor 19 32 18 12 11 6 2 55 26 659

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 22 25 22 14 2 2 37 37 154
2020 Non-supervisor 9 31 18 20 18 2 2 42 40 548
2019 Supervisor 23 23 14 19 15 2 4 48 36 167
2019 Non-supervisor 20 29 17 14 13 4 3 53 29 660
2018 Supervisor 19 24 15 24 13 1 4 45 39 152
2018 Non-supervisor 15 31 19 16 16 2 1 47 33 499
2017 Supervisor 16 26 21 20 12 1 3 45 33 163
2017 Non-supervisor 12 25 17 20 19 4 3 40 42 581
2014 Supervisor 23 28 19 11 15 1 3 53 27 157
2014 Non-supervisor 12 21 19 16 22 4 5 37 42 660

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 25 7 7 1 2 5 84 8 155
2020 Non-supervisor 54 21 10 6 4 0 5 79 10 548
2019 Supervisor 52 22 13 8 3 0 3 76 11 168
2019 Non-supervisor 61 19 7 4 3 1 5 86 7 660

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 23 12 3 3 2 4 81 6 155
2020 Non-supervisor 46 22 15 7 4 2 4 72 12 547
2019 Supervisor 62 21 8 3 1 1 3 87 5 168
2019 Non-supervisor 53 21 12 5 2 3 4 80 8 659

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 82 4 1 0 2 2 9 96 2 154
2020 Non-supervisor 78 8 3 2 1 3 5 93 3 547
2019 Supervisor 87 3 1 1 2 2 4 96 3 167
2019 Non-supervisor 78 7 3 1 2 3 5 93 4 654

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 7 3 1 0 2 9 96 1 155
2020 Non-supervisor 74 11 3 1 1 2 9 95 2 548
2019 Supervisor 84 3 2 1 0 0 10 97 1 168
2019 Non-supervisor 79 6 2 1 1 2 9 96 2 653

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 52 11 5 2 3 0 82 8 153
2020 Non-supervisor 17 44 21 10 3 5 0 64 14 547
2019 Supervisor 28 46 14 7 3 2 0 75 10 167
2019 Non-supervisor 23 40 20 7 4 6 0 68 12 658
2018 Supervisor 30 48 16 3 1 1 1 80 4 151
2018 Non-supervisor 18 42 23 7 5 4 1 63 13 499
2017 Supervisor 23 59 8 5 3 3 0 84 8 161
2017 Non-supervisor 18 41 22 8 6 5 1 62 14 581

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 48 11 2 2 2 0 85 4 154
2020 Non-supervisor 31 47 13 5 2 2 0 80 7 544
2019 Supervisor 40 44 11 2 3 1 0 84 5 168
2019 Non-supervisor 36 42 11 6 2 3 0 81 8 657
2018 Supervisor 40 50 6 2 1 1 1 91 3 150
2018 Non-supervisor 38 42 13 4 1 2 0 82 5 501
2017 Supervisor 27 56 11 3 2 1 0 84 5 163
2017 Non-supervisor 33 46 13 3 2 3 0 81 6 579
2014 Supervisor 35 43 15 3 1 1 0 80 5 157
2014 Non-supervisor 33 39 16 4 3 5 0 76 7 660

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 42 10 1 1 6 0 87 2 155
2020 Non-supervisor 30 42 16 4 2 5 1 77 6 546
2019 Supervisor 42 42 10 1 2 3 0 86 3 166
2019 Non-supervisor 38 34 15 4 1 7 1 78 6 659
2018 Supervisor 35 41 16 3 1 3 0 79 4 151
2018 Non-supervisor 35 43 13 4 1 4 0 81 5 500
2017 Supervisor 34 43 12 5 2 3 1 81 7 163
2017 Non-supervisor 32 41 16 4 2 6 1 77 6 579
2014 Supervisor 30 47 17 4 1 1 1 78 5 157
2014 Non-supervisor 33 36 16 4 3 9 0 75 8 661

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 38 19 6 1 8 0 71 8 154
2020 Non-supervisor 24 35 22 6 2 10 1 66 9 547

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 35 6 4 1 3 1 88 6 155
2020 Non-supervisor 37 37 14 5 2 3 2 78 7 547

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 32 6 2 2 0 0 90 4 155
2020 Non-supervisor 48 39 6 4 2 1 0 88 5 545
2019 Supervisor 58 32 5 2 2 0 0 90 5 168
2019 Non-supervisor 53 32 8 3 2 1 0 87 6 658
2018 Supervisor 54 34 9 3 0 0 0 88 3 151
2018 Non-supervisor 46 41 8 2 2 0 0 88 4 500
2017 Supervisor 47 41 7 4 1 0 0 88 5 163
2017 Non-supervisor 43 42 7 3 4 1 0 86 7 580
2014 Supervisor 44 44 9 2 1 0 0 88 3 157
2014 Non-supervisor 39 39 13 5 3 0 0 79 8 659

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 32 18 9 4 0 0 68 14 155
2020 Non-supervisor 37 34 16 9 4 0 0 71 13 546
2019 Supervisor 48 33 10 5 4 0 0 81 9 168
2019 Non-supervisor 44 34 13 4 4 1 0 78 9 658
2018 Supervisor 44 34 13 7 3 0 0 78 10 149
2018 Non-supervisor 39 33 19 6 3 0 0 73 9 499
2017 Supervisor 35 42 11 6 5 1 0 78 11 163
2017 Non-supervisor 34 39 15 6 5 1 0 74 11 580
2014 Supervisor 22 40 23 9 5 1 0 62 15 157
2014 Non-supervisor 22 34 23 12 7 2 0 57 20 661

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 40 11 12 4 0 0 74 15 154
2020 Non-supervisor 36 37 13 10 4 0 0 73 14 545
2019 Supervisor 45 38 8 6 3 0 0 83 9 168
2019 Non-supervisor 43 36 12 5 4 1 0 79 9 653
2018 Supervisor 43 36 13 5 2 0 1 80 8 150
2018 Non-supervisor 40 36 15 6 3 0 0 76 9 498
2017 Supervisor 35 44 11 7 4 0 0 78 11 163
2017 Non-supervisor 33 40 14 7 5 1 0 74 12 580
2014 Supervisor 23 44 18 10 4 1 0 68 14 157
2014 Non-supervisor 21 37 22 12 6 1 0 59 18 661

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 30 15 8 4 1 0 74 12 154
2020 Non-supervisor 43 27 13 8 5 3 1 72 14 548
2019 Supervisor 49 26 14 5 6 1 0 75 10 167
2019 Non-supervisor 42 26 14 7 6 4 1 72 13 658
2018 Supervisor 43 24 16 8 5 3 0 70 14 152
2018 Non-supervisor 41 29 16 6 5 3 1 73 11 503
2017 Supervisor 39 32 10 13 3 2 0 72 17 163
2017 Non-supervisor 39 30 14 7 5 3 1 72 13 578
2014 Supervisor 36 26 12 13 8 3 1 65 23 157
2014 Non-supervisor 28 28 18 10 10 5 1 59 21 659
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 28 35 37 154
2020 Non-supervisor 18 47 35 548
2019 Supervisor 27 42 30 168
2019 Non-supervisor 22 43 35 660
2018 Supervisor 25 43 32 151
2018 Non-supervisor 18 45 37 499
2017 Supervisor 20 47 33 163
2017 Non-supervisor 18 47 35 581
2014 Supervisor 32 37 31 157
2014 Non-supervisor 26 42 32 661

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 25 27 39 2 0 7 44
2020 Non-supervisor 19 19 34 6 18 4 98
2019 Supervisor 23 28 43 0 0 6 47
2019 Non-supervisor 15 25 25 5 23 7 149
2018 Supervisor 33 23 35 3 0 6 36
2018 Non-supervisor 23 30 30 3 2 11 90
2017 Supervisor 25 20 50 3 0 3 32
2017 Non-supervisor 23 19 25 4 26 4 106
2014 Supervisor 24 14 44 8 9999 10 49
2014 Non-supervisor 19 20 32 7 9999 22 166
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 3 97 154
2020 Non-supervisor 6 94 548
2019 Supervisor 12 88 168
2019 Non-supervisor 8 92 658
2018 Supervisor 12 88 150
2018 Non-supervisor 8 92 498

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 42 58 19
2019 Non-supervisor 71 29 54
2018 Supervisor 56 44 18
2018 Non-supervisor 64 36 40

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 33 67 19
2019 Non-supervisor 50 50 54
2018 Supervisor 28 72 18
2018 Non-supervisor 46 54 40

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 32 68 19
2019 Non-supervisor 0 100 54

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 19
2019 Non-supervisor 0 100 54
2018 Supervisor 0 100 18
2018 Non-supervisor 0 100 40

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 55 45 19
2019 Non-supervisor 38 62 53
2018 Supervisor 27 73 18
2018 Non-supervisor 33 67 40

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 49 51 19
2019 Non-supervisor 41 59 53
2018 Supervisor 28 72 18
2018 Non-supervisor 50 50 40

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 30 70 19
2019 Non-supervisor 25 75 53

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 70 30 19
2019 Non-supervisor 56 44 53
2018 Supervisor 55 45 18
2018 Non-supervisor 50 50 40

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 34 66 19
2019 Non-supervisor 32 68 53
2018 Supervisor 29 71 18
2018 Non-supervisor 27 73 40

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 19
2019 Non-supervisor 0 100 53
2018 Supervisor 0 100 18
2018 Non-supervisor 0 100 40

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 27 73 19
2019 Non-supervisor 37 63 53

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 61 39 18
2018 Non-supervisor 56 44 39

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 35 65 18
2019 Non-supervisor 15 85 53
2018 Supervisor 27 73 18
2018 Non-supervisor 21 79 39

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 34 66 18
2019 Non-supervisor 9 91 53

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 18
2019 Non-supervisor 16 84 53

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 16
2018 Non-supervisor 26 74 39

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 37 63 16
2018 Non-supervisor 63 37 39

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 17 16 5 3 36 4 59 14 155
2020 Non-supervisor 14 16 19 4 4 34 8 53 14 547
2019 Supervisor 15 28 13 4 5 26 10 66 14 167
2019 Non-supervisor 14 13 18 7 4 34 10 49 19 657
2018 Supervisor 19 21 18 7 3 24 7 58 16 151
2018 Non-supervisor 14 13 21 6 5 34 7 46 19 498
2017 Supervisor 15 22 15 11 4 24 9 55 22 163
2017 Non-supervisor 12 14 19 5 6 33 9 47 20 581
2014 Supervisor 13 24 21 5 3 28 6 57 11 157
2014 Non-supervisor 12 13 19 7 4 36 9 45 21 661

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 41 12 7 3 8 0 77 10 155
2020 Non-supervisor 26 33 19 5 3 12 2 69 9 548
2019 Supervisor 30 44 14 4 4 4 0 78 8 168
2019 Non-supervisor 27 34 16 4 3 14 1 72 9 659
2018 Supervisor 29 35 18 6 2 10 0 71 9 151
2018 Non-supervisor 26 30 19 6 4 15 1 66 11 499
2017 Supervisor 23 40 17 6 4 9 1 70 11 163
2017 Non-supervisor 22 30 18 5 4 18 2 66 11 579
2014 Supervisor 21 39 21 5 2 12 0 69 7 157
2014 Non-supervisor 19 26 21 8 4 21 1 58 15 661
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 3 97 152
2018 Non-supervisor 5 95 496

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 20 16 2 1 37 5 68 5 154
2020 Non-supervisor 15 16 20 4 2 36 7 55 10 545
2019 Supervisor 13 23 18 1 1 34 10 64 3 167
2019 Non-supervisor 16 13 18 2 2 40 10 57 9 658
2018 Supervisor 14 23 24 1 1 32 5 58 4 151
2018 Non-supervisor 14 14 23 3 1 40 5 51 7 499
2017 Supervisor 12 21 15 1 3 38 10 64 8 163
2017 Non-supervisor 12 16 19 2 2 40 9 54 8 579
2014 Supervisor 13 21 19 0 1 39 6 62 3 156
2014 Non-supervisor 11 14 21 2 2 42 7 50 9 661

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 38 14 3 1 12 1 79 5 155
2020 Non-supervisor 27 33 19 5 2 12 2 69 8 545
2019 Supervisor 35 42 12 2 1 7 1 83 4 168
2019 Non-supervisor 28 35 15 4 1 15 2 76 6 656
2018 Supervisor 28 37 20 4 1 10 0 73 5 151
2018 Non-supervisor 26 30 22 3 1 16 1 67 6 499
2017 Supervisor 20 42 14 3 3 15 3 76 8 162
2017 Non-supervisor 22 33 17 3 2 21 3 71 6 580
2014 Supervisor 23 35 22 2 1 15 1 70 4 157
2014 Non-supervisor 19 25 21 4 2 27 2 62 8 660
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 31 17 7 9 0 1 67 16 155
2020 Non-supervisor 25 27 21 10 15 0 2 53 26 546

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 30 15 5 5 0 0 75 10 155
2020 Non-supervisor 38 29 18 8 6 0 1 68 14 546
2019 Supervisor 36 30 16 10 7 0 0 67 17 168
2019 Non-supervisor 37 28 17 10 6 0 1 66 16 657
2018 Supervisor 42 26 15 9 7 1 1 68 16 152
2018 Non-supervisor 28 31 22 8 10 1 1 60 19 502
2017 Supervisor 23 24 25 14 11 1 2 48 26 162
2017 Non-supervisor 25 27 20 13 12 0 3 53 26 577

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 14 27 26 21 0 0 26 47 155
2020 Non-supervisor 27 26 27 13 7 0 0 53 20 547
2019 Supervisor 9 23 35 17 16 0 0 32 33 168
2019 Non-supervisor 30 31 22 10 6 0 1 61 16 658
2018 Supervisor 8 21 38 20 12 0 0 30 32 152
2018 Non-supervisor 21 32 26 13 6 0 1 54 20 502
2017 Supervisor 9 27 34 19 11 0 0 36 30 163
2017 Non-supervisor 21 31 27 12 7 1 1 53 20 581

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 28 27 18 13 0 1 41 32 154
2020 Non-supervisor 40 30 18 8 2 0 1 71 11 545
2019 Supervisor 17 25 36 14 6 0 1 43 21 166
2019 Non-supervisor 42 30 17 6 3 0 1 73 9 655
2018 Supervisor 12 31 35 17 4 0 1 43 21 152
2018 Non-supervisor 34 31 20 9 3 1 3 67 13 498
2017 Supervisor 12 32 33 15 7 0 1 44 23 161
2017 Non-supervisor 34 30 19 10 4 1 2 66 15 576

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 11 23 26 32 0 1 18 59 154
2020 Non-supervisor 22 24 19 17 16 1 1 47 33 545
2019 Supervisor 10 21 29 19 20 0 1 32 39 167
2019 Non-supervisor 29 25 20 12 11 1 0 56 24 658
2018 Supervisor 9 18 38 23 13 0 0 27 36 152
2018 Non-supervisor 22 27 22 16 11 1 2 50 27 499
2017 Supervisor 8 28 23 25 16 0 0 36 41 162
2017 Non-supervisor 24 24 25 11 13 1 2 49 25 581

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 28 23 11 9 1 2 55 21 153
2020 Non-supervisor 62 18 8 2 1 0 8 87 4 547
2019 Supervisor 39 26 19 8 5 0 3 68 13 167
2019 Non-supervisor 68 17 4 1 1 0 9 93 2 654
2018 Supervisor 35 31 18 9 4 0 3 69 13 151
2018 Non-supervisor 61 16 8 1 2 0 11 87 4 499
2017 Supervisor 36 27 19 8 4 1 5 68 13 162
2017 Non-supervisor 55 16 6 2 1 1 17 88 5 578

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 30 24 14 11 1 1 49 26 154
2020 Non-supervisor 35 26 20 10 9 0 1 61 19 546
2019 Supervisor 24 37 20 12 7 0 0 61 19 167
2019 Non-supervisor 44 29 14 5 6 0 1 74 11 656
2018 Supervisor 24 28 28 14 4 0 1 53 19 152
2018 Non-supervisor 35 32 18 5 7 0 2 69 12 500
2017 Supervisor 30 30 24 10 6 1 0 60 16 163
2017 Non-supervisor 38 28 18 8 6 0 2 68 14 580

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 30 16 15 8 0 4 59 24 155
2020 Non-supervisor 34 20 18 9 11 0 8 59 22 546

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 38 24 8 3 0 0 65 11 154
2020 Non-supervisor 30 33 20 10 5 1 1 64 15 547
2019 Supervisor 27 36 25 7 4 0 1 63 12 166
2019 Non-supervisor 37 31 18 8 4 1 1 70 12 657
2018 Supervisor 18 42 27 9 2 1 1 61 11 150
2018 Non-supervisor 31 33 21 8 5 0 2 65 13 498
2017 Supervisor 25 36 28 7 4 0 1 61 11 162
2017 Non-supervisor 29 35 19 11 4 1 2 65 16 580

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 25 33 18 8 0 1 39 27 155
2020 Non-supervisor 30 35 20 10 4 1 2 66 14 545
2019 Supervisor 18 36 27 13 7 0 0 53 20 167
2019 Non-supervisor 35 35 17 8 4 0 1 71 12 657
2018 Supervisor 17 38 24 18 3 0 0 55 21 150
2018 Non-supervisor 28 37 21 9 3 1 2 66 13 498
2017 Supervisor 13 36 27 14 9 0 0 50 23 163
2017 Non-supervisor 29 27 26 11 5 1 2 58 16 580

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 33 30 8 4 0 1 58 12 154
2020 Non-supervisor 39 30 17 9 3 1 1 69 13 546
2019 Supervisor 33 33 18 10 4 0 1 67 15 167
2019 Non-supervisor 40 32 15 8 4 0 1 73 12 657
2018 Supervisor 22 34 25 16 2 0 1 57 18 150
2018 Non-supervisor 36 31 19 8 4 1 1 69 12 498
2017 Supervisor 26 33 22 12 6 0 1 59 19 162
2017 Non-supervisor 33 31 19 9 5 1 3 66 14 580

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 25 22 5 3 0 2 69 9 155
2020 Non-supervisor 46 26 12 7 6 0 2 74 13 544
2019 Supervisor 49 25 14 7 4 0 1 75 12 167
2019 Non-supervisor 51 27 9 6 5 1 1 79 12 656

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 30 21 13 6 0 0 59 20 155
2020 Non-supervisor 28 26 23 13 9 0 1 55 22 547

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 28 30 17 7 1 0 46 24 154
2020 Non-supervisor 35 34 20 7 3 0 1 70 10 543
2019 Supervisor 30 37 17 12 4 0 1 67 16 165
2019 Non-supervisor 40 33 17 6 2 0 1 74 9 653
2018 Supervisor 23 36 22 13 4 1 1 60 18 148
2018 Non-supervisor 37 33 19 7 3 0 1 71 10 495
2017 Supervisor 27 34 22 9 6 0 2 62 15 163
2017 Non-supervisor 39 30 18 6 3 1 3 72 9 580

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 28 16 4 3 0 1 76 8 154
2020 Non-supervisor 44 26 16 9 3 0 2 71 12 542
2019 Supervisor 70 18 6 2 4 0 1 88 6 167
2019 Non-supervisor 56 27 10 3 2 0 1 85 5 655
2018 Supervisor 66 18 9 3 3 1 0 85 6 150
2018 Non-supervisor 55 27 10 4 2 0 2 84 6 498
2017 Supervisor 71 17 5 4 2 0 1 89 6 163
2017 Non-supervisor 57 24 11 4 3 0 1 81 7 581

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 36 19 7 4 0 0 69 11 153
2020 Non-supervisor 29 37 20 10 4 0 1 66 13 545

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 74 15 4 1 0 0 5 94 1 155
2020 Non-supervisor 67 17 7 2 1 1 6 90 3 545
2019 Supervisor 82 8 1 1 2 1 6 97 3 167
2019 Non-supervisor 79 9 3 1 1 0 6 94 2 654
2018 Supervisor 80 12 2 0 1 1 5 97 1 150
2018 Non-supervisor 77 11 3 1 2 1 5 93 3 497

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 84 6 3 1 1 0 5 94 3 154
2020 Non-supervisor 80 10 3 2 2 0 4 93 4 543
2019 Supervisor 82 8 4 4 2 0 1 90 6 166
2019 Non-supervisor 78 10 5 1 3 1 3 91 5 656
2018 Supervisor 76 9 5 4 2 1 3 88 6 150
2018 Non-supervisor 74 11 5 2 2 1 5 90 5 495
2017 Supervisor 78 9 3 5 2 1 3 90 7 163
2017 Non-supervisor 76 9 5 3 2 1 4 89 6 579

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 21 7 7 2 0 1 84 9 152
2020 Non-supervisor 65 22 5 2 2 1 3 91 4 545
2019 Supervisor 52 26 13 7 2 0 0 78 9 164
2019 Non-supervisor 54 28 11 3 2 0 1 84 5 655
2018 Supervisor 46 29 14 7 3 0 1 76 10 152
2018 Non-supervisor 51 30 11 4 3 0 2 82 6 499
2017 Supervisor 53 27 10 6 3 0 1 81 8 162
2017 Non-supervisor 55 27 8 4 2 1 3 85 7 581

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 15 5 5 2 0 1 88 7 155
2020 Non-supervisor 69 15 7 3 3 0 3 87 6 544
2019 Supervisor 69 16 8 3 3 1 1 86 6 167
2019 Non-supervisor 66 17 7 5 3 0 1 85 8 652
2018 Supervisor 56 24 7 7 5 0 2 81 12 151
2018 Non-supervisor 61 20 9 4 4 0 2 82 8 497
2017 Supervisor 68 14 6 7 2 0 3 84 9 162
2017 Non-supervisor 64 15 8 5 4 1 3 82 10 579

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 29 9 8 3 0 0 80 11 155
2020 Non-supervisor 65 4 1 1 0 0 29 98 1 543
2019 Supervisor 45 30 13 6 5 0 0 75 11 166
2019 Non-supervisor 63 5 1 0 0 0 30 98 1 651
2018 Supervisor 36 33 18 7 5 0 1 70 12 152
2018 Non-supervisor 59 5 1 1 1 0 32 96 2 496
2017 Supervisor 45 29 11 8 5 0 1 76 14 163
2017 Non-supervisor 62 5 1 1 0 1 30 97 1 579

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 23 6 1 2 0 2 91 3 155
2020 Non-supervisor 68 17 8 1 1 0 4 89 3 548
2019 Supervisor 69 22 6 0 1 0 1 93 1 167
2019 Non-supervisor 67 16 7 2 1 0 7 89 3 656
2018 Supervisor 70 19 6 3 1 0 1 90 4 151
2018 Non-supervisor 65 17 8 2 1 0 7 87 3 499
2017 Supervisor 68 16 8 2 3 0 4 88 4 162
2017 Non-supervisor 64 19 5 2 0 1 8 91 3 578

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 18 9 2 2 0 3 87 4 154
2020 Non-supervisor 46 22 12 7 10 0 2 70 17 546
2019 Supervisor 86 8 2 0 2 0 1 95 2 167
2019 Non-supervisor 65 15 8 4 5 0 3 84 9 656
2018 Supervisor 80 9 5 3 1 0 3 92 3 151
2018 Non-supervisor 62 16 7 4 6 1 4 82 11 497
2017 Supervisor 77 11 3 3 3 0 3 91 7 163
2017 Non-supervisor 58 14 9 5 7 2 6 79 12 581

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 22 17 5 2 1 2 75 7 154
2020 Non-supervisor 37 32 19 6 4 1 1 70 10 546
2019 Supervisor 59 23 14 2 2 0 1 82 4 167
2019 Non-supervisor 50 29 11 5 3 0 2 81 8 654
2018 Supervisor 49 29 14 5 1 0 1 79 7 151
2018 Non-supervisor 47 31 12 4 3 0 3 80 7 498
2017 Supervisor 54 26 11 5 2 0 1 82 7 162
2017 Non-supervisor 47 30 13 4 2 1 4 81 5 579

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 44 29 4 3 0 1 64 7 155
2020 Non-supervisor 21 38 28 7 7 0 1 59 13 547

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 26 39 19 6 0 0 36 25 153
2020 Non-supervisor 13 34 35 12 5 0 0 48 17 547
2019 Supervisor 14 29 40 15 2 0 0 43 17 168
2019 Non-supervisor 21 39 30 8 2 0 0 60 11 658
2018 Supervisor 7 26 49 14 4 0 0 33 18 151
2018 Non-supervisor 16 40 33 7 4 0 0 56 11 500
2017 Supervisor 8 27 43 15 5 1 0 35 20 163
2017 Non-supervisor 15 38 31 11 3 1 0 54 14 581

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 30 34 16 7 0 0 23 43 155
2020 Non-supervisor 9 17 38 25 11 0 0 36 26 548
2019 Supervisor 12 19 36 22 12 0 0 34 30 166
2019 Non-supervisor 5 16 34 28 17 0 0 45 21 655
2018 Supervisor 6 20 43 21 9 0 0 31 26 150
2018 Non-supervisor 6 12 38 29 14 0 0 43 18 497
2017 Supervisor 6 22 39 22 11 0 1 33 28 162
2017 Non-supervisor 4 14 38 29 14 0 1 43 19 580

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 44 8 9 2 0 0 81 11 155
2020 Non-supervisor 29 46 17 4 2 2 0 77 6 546
2019 Supervisor 21 49 19 7 3 1 0 71 10 167
2019 Non-supervisor 22 38 21 9 3 6 1 65 13 658
2018 Supervisor 30 46 15 5 1 3 0 78 6 151
2018 Non-supervisor 20 44 18 9 3 6 0 68 13 497
2017 Supervisor 16 40 23 8 4 8 1 61 13 162
2017 Non-supervisor 14 38 22 10 7 9 0 57 19 580

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 35 17 7 5 3 0 70 13 155
2020 Non-supervisor 30 37 16 9 5 3 0 70 14 548

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 35 9 10 4 1 0 77 14 154
2020 Non-supervisor 41 32 8 9 8 2 0 75 17 546

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 29 10 5 1 2 1 83 6 154
2020 Non-supervisor 51 30 11 3 3 2 1 83 6 546

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 38 15 11 3 1 0 71 15 155
2020 Non-supervisor 31 35 18 10 5 1 0 67 15 548
2019 Supervisor 27 41 21 6 5 1 0 69 11 165
2019 Non-supervisor 25 39 18 9 5 3 0 66 15 656
2018 Supervisor 22 46 16 12 4 1 0 68 16 151
2018 Non-supervisor 23 41 16 10 5 4 0 67 16 498
2017 Supervisor 15 51 17 7 7 4 0 68 14 162
2017 Non-supervisor 19 39 21 11 7 4 0 60 19 580

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 48 7 4 1 0 0 88 5 155
2020 Non-supervisor 40 42 9 7 2 0 0 82 9 548

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 44 7 5 1 0 0 86 6 155
2020 Non-supervisor 38 39 10 9 3 0 0 77 13 544

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 51 9 1 1 0 1 89 2 155
2020 Non-supervisor 35 40 19 5 1 0 1 75 6 539

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 38 6 1 1 1 0 92 2 152
2020 Non-supervisor 47 35 11 4 2 0 1 83 6 547

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 84 16 0 0 0 0 0 100 0 153
2020 Non-supervisor 77 17 3 1 1 1 1 95 2 547

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 30 5 0 1 1 0 94 1 155
2020 Non-supervisor 46 39 10 2 0 1 0 87 3 546

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 29 6 5 2 1 0 86 8 154
2020 Non-supervisor 49 33 7 6 3 0 0 83 9 545

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 30 6 2 2 1 0 90 4 155
2020 Non-supervisor 44 34 11 7 3 0 1 79 10 542

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 42 18 9 4 0 0 69 13 154
2019 Supervisor 20 45 19 11 3 1 1 67 14 168

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 96 4 155

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 28 18 25 9 0 2 47 35 149
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 3 97 154
2020 Non-supervisor 7 93 544

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 154
2020 Non-supervisor 9 91 543
2019 Supervisor 9 91 167
2019 Non-supervisor 13 87 658
2017 Supervisor 13 87 162
2017 Non-supervisor 15 85 580
2014 Supervisor 7 93 157
2014 Non-supervisor 11 89 661

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 85 15 15
2019 Non-supervisor 78 22 88
2017 Supervisor 91 9 22
2017 Non-supervisor 81 19 88
2014 Supervisor 85 15 12
2014 Non-supervisor 83 17 75

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Supervisor 53 40 0 7 0 0 0 93 7 13
2019 Non-supervisor 60 22 9 6 1 0 2 83 8 68
2017 Supervisor 36 59 0 5 0 0 0 95 5 20
2017 Non-supervisor 53 34 2 3 4 0 5 91 7 71
2014 Supervisor 62 28 0 0 0 10 0 100 0 10
2014 Non-supervisor 55 30 7 4 4 0 0 85 8 62

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 35 7 2 1 1 5 89 3 154
2020 Non-supervisor 44 35 7 5 2 4 4 85 8 548
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 68 15 0 80 20 155
2020 Non-supervisor 16 63 20 1 79 21 548

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 63 37 25
2020 Non-supervisor 70 30 92

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 18 13 11 12 0 4 62 24 25
2020 Non-supervisor 19 24 13 26 12 1 4 46 40 92

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 11 21 4 29 0 21 32 41 25
2020 Non-supervisor 10 16 8 21 21 0 24 34 56 92

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 21 13 6 4 1 6 76 11 155
2020 Non-supervisor 44 20 10 7 4 2 13 76 13 546
2019 Supervisor 43 16 14 11 10 0 6 63 22 163
2019 Non-supervisor 45 18 13 6 6 2 10 72 14 652
2018 Supervisor 53 12 10 10 7 0 7 71 18 152
2018 Non-supervisor 44 17 14 7 8 2 9 68 17 495
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