2020 Public Service Employee Survey Results for Library and Archives Canada by Question 121. You indicated that you are a member of a visible minority group. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 34 66 0 0 0 0 0 100 0 12
2020 Black - Not selected 39 39 8 11 2 0 0 79 13 44

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 50 39 0 0 10 0 0 90 10 12
2020 Black - Not selected 77 21 0 0 2 0 0 98 2 44

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 16 57 16 10 0 0 0 73 10 12
2020 Black - Not selected 45 32 10 5 8 0 0 77 13 44
2019 Black 44 44 9 3 0 0 0 88 3 25
2019 Black - Not selected 60 35 0 5 0 0 0 95 5 50
2019 Chinese 50 31 0 18 0 0 0 82 18 10
2019 Chinese - Not selected 55 39 3 3 0 0 0 94 3 65

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 33 49 10 7 0 0 0 82 7 12
2020 Black - Not selected 33 34 18 13 2 0 0 67 15 44
2019 Black 23 58 14 5 0 0 0 82 5 25
2019 Black - Not selected 45 44 6 6 0 0 0 88 6 49
2019 Chinese 30 40 12 18 0 0 0 70 18 10
2019 Chinese - Not selected 39 50 8 3 0 0 0 89 3 64

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 33 32 28 0 0 7 0 70 0 12
2020 Black - Not selected 34 44 7 11 4 0 0 78 15 44
2019 Black 37 47 8 8 0 0 0 84 8 25
2019 Black - Not selected 47 41 11 2 0 0 0 88 2 50
2019 Chinese 9 73 10 9 0 0 0 82 9 10
2019 Chinese - Not selected 49 38 10 3 0 0 0 87 3 65

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 49 51 0 0 0 0 0 100 0 12
2020 Black - Not selected 46 41 6 3 2 2 0 89 5 44
2019 Black 53 34 7 3 3 0 0 87 7 25
2019 Black - Not selected 60 31 2 3 2 2 0 93 5 50
2019 Chinese 41 51 0 9 0 0 0 91 9 10
2019 Chinese - Not selected 61 29 4 3 3 1 0 91 5 65

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 24 51 16 8 0 0 0 75 8 12
2020 Black - Not selected 43 40 10 7 0 0 0 83 7 44
2019 Black 29 51 8 11 0 0 0 80 11 25
2019 Black - Not selected 53 37 4 6 0 0 0 90 6 50
2019 Chinese 29 51 12 9 0 0 0 80 9 10
2019 Chinese - Not selected 48 40 5 7 0 0 0 88 7 65

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 31 35 34 0 0 0 0 66 0 12
2020 Black - Not selected 39 47 8 5 2 0 0 86 7 44
2019 Black 16 50 15 15 3 0 0 66 19 25
2019 Black - Not selected 48 33 12 7 0 0 0 80 7 50
2019 Chinese 35 23 23 18 0 0 0 59 18 10
2019 Chinese - Not selected 38 40 12 9 1 0 0 78 10 65

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 22 78 0 0 0 0 0 100 0 12
2020 Black - Not selected 49 39 2 8 3 0 0 88 10 44
2019 Black 33 48 8 10 0 0 0 81 10 25
2019 Black - Not selected 43 48 2 6 2 0 0 91 7 50
2019 Chinese 26 66 0 0 9 0 0 91 9 10
2019 Chinese - Not selected 42 45 4 8 0 0 0 87 8 65

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 50 39 10 0 0 0 0 90 0 12
2020 Black - Not selected 61 24 12 0 3 0 0 86 3 44
2019 Black 44 52 3 0 0 0 0 97 0 25
2019 Black - Not selected 57 34 6 2 2 0 0 91 3 50
2019 Chinese 70 21 0 0 9 0 0 91 9 10
2019 Chinese - Not selected 50 43 6 1 0 0 0 93 1 65

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 32 41 19 8 0 0 0 73 8 12
2020 Black - Not selected 44 34 15 2 3 2 0 80 5 44
2019 Black 25 53 15 3 3 0 0 78 7 25
2019 Black - Not selected 56 27 10 6 2 0 0 82 8 50
2019 Chinese 46 23 10 12 9 0 0 70 20 10
2019 Chinese - Not selected 45 37 12 4 1 0 0 83 5 65

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 53 26 11 9 0 0 0 80 9 11
2020 Black - Not selected 62 32 6 0 0 0 0 94 0 43
2019 Black 44 41 11 3 0 0 0 86 3 25
2019 Black - Not selected 66 26 6 0 2 0 0 92 2 50
2019 Chinese 91 0 0 0 9 0 0 91 9 10
2019 Chinese - Not selected 54 36 9 1 0 0 0 90 1 65

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 39 44 17 0 0 0 0 83 0 12
2020 Black - Not selected 35 41 17 7 0 0 0 76 7 44
2019 Black 29 30 26 11 3 0 0 59 15 25
2019 Black - Not selected 49 34 10 2 5 0 0 83 7 50
2019 Chinese 59 32 0 0 9 0 0 91 9 10
2019 Chinese - Not selected 40 32 18 6 4 0 0 72 10 65

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 33 67 0 0 0 0 0 100 0 12
2020 Black - Not selected 38 38 15 7 3 0 0 76 9 44
2019 Black 32 49 7 9 3 0 0 81 12 25
2019 Black - Not selected 54 25 16 0 5 0 0 79 5 50
2019 Chinese 70 21 0 0 9 0 0 91 9 10
2019 Chinese - Not selected 43 35 15 3 4 0 0 78 7 65

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 43 49 8 0 0 0 0 92 0 12
2020 Black - Not selected 31 55 7 4 3 0 0 86 7 44
2019 Black 36 49 7 3 3 0 0 86 7 25
2019 Black - Not selected 49 40 8 2 2 0 0 89 4 49
2019 Chinese 52 40 0 0 9 0 0 91 9 10
2019 Chinese - Not selected 44 44 9 3 1 0 0 87 4 64

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 52 29 19 0 0 0 0 81 0 12
2020 Black - Not selected 54 38 6 3 0 0 0 92 3 44
2019 Black 32 54 11 3 0 0 0 86 3 25
2019 Black - Not selected 62 20 14 3 0 0 0 83 3 50
2019 Chinese 71 9 12 9 0 0 0 80 9 10
2019 Chinese - Not selected 49 35 13 3 0 0 0 84 3 65

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 17 68 15 0 0 0 0 85 0 12
2020 Black - Not selected 49 30 14 7 0 0 0 79 7 44
2019 Black 44 31 21 0 0 0 3 78 0 25
2019 Black - Not selected 56 34 8 2 0 0 0 90 2 50
2019 Chinese 50 42 9 0 0 0 0 91 0 10
2019 Chinese - Not selected 53 32 13 1 0 0 1 85 1 65

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 8 10 34 26 16 6 0 45 19 12
2020 Black - Not selected 8 17 44 14 13 0 5 28 26 44
2019 Black 0 30 24 43 3 0 0 46 30 25
2019 Black - Not selected 2 14 40 32 10 2 0 44 16 50
2019 Chinese 9 0 43 49 0 0 0 49 9 10
2019 Chinese - Not selected 0 22 34 34 9 1 0 44 22 65

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 0 17 33 17 26 6 0 46 19 12
2020 Black - Not selected 13 13 31 27 11 0 5 39 28 44
2019 Black 3 3 28 33 25 4 4 63 7 25
2019 Black - Not selected 2 9 25 34 22 5 2 61 12 48
2019 Chinese 9 10 33 40 8 0 0 49 18 10
2019 Chinese - Not selected 1 7 25 33 26 6 3 64 9 63
2019 Filipino - Not selected 2 7 26 34 23 5 2 61 10 73

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 0 0 47 20 33 0 0 53 0 12
2020 Black - Not selected 5 18 32 26 9 5 5 39 26 43
2019 Black 4 14 31 22 29 0 0 51 18 25
2019 Black - Not selected 12 27 29 15 11 2 4 27 42 50
2019 Chinese 12 18 61 9 0 0 0 9 30 10
2019 Chinese - Not selected 9 24 25 18 19 2 3 39 35 65

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 0 0 15 43 35 6 0 84 0 12
2020 Black - Not selected 5 9 21 37 24 4 0 64 14 44
2019 Black 0 3 26 33 37 0 0 70 3 25
2019 Black - Not selected 2 9 19 45 20 0 6 69 11 50
2019 Chinese 10 0 31 49 0 0 10 55 11 10
2019 Chinese - Not selected 0 8 19 40 30 0 3 72 8 65

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 18 25 25 17 8 6 0 27 46 12
2020 Black - Not selected 18 19 26 20 11 0 5 33 39 44
2019 Black 0 16 32 22 27 0 4 51 16 24
2019 Black - Not selected 7 20 27 19 21 5 0 42 29 49

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 0 27 15 33 10 15 0 51 31 12
2020 Black - Not selected 18 19 16 27 13 2 5 43 39 43
2019 Black 5 16 37 22 13 4 4 38 23 25
2019 Black - Not selected 6 8 30 24 17 8 7 48 17 50
2019 Chinese 9 0 33 49 0 0 10 54 10 10
2019 Chinese - Not selected 5 12 32 19 18 8 6 43 20 65

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 0 0 34 44 8 13 0 61 0 12
2020 Black - Not selected 5 18 32 23 15 4 3 41 25 44
2019 Black 0 15 28 31 22 0 3 55 16 24
2019 Black - Not selected 5 15 34 23 13 2 8 40 23 49
2019 Chinese 9 10 52 20 0 0 10 23 20 10
2019 Chinese - Not selected 3 16 29 26 18 2 6 48 20 63

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 0 0 45 31 24 0 0 55 0 12
2020 Black - Not selected 2 22 29 33 12 0 3 46 24 44
2019 Black 9 11 34 33 13 0 0 46 20 25
2019 Black - Not selected 3 7 48 18 21 0 2 40 11 49
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 24 37 18 8 0 6 7 70 9 12
2020 Black - Not selected 29 38 13 9 5 4 2 71 14 44
2019 Black 17 34 28 7 3 7 4 57 12 25
2019 Black - Not selected 32 33 12 4 6 4 9 75 11 50
2019 Chinese 0 82 10 0 0 0 9 89 0 10
2019 Chinese - Not selected 32 26 19 5 6 6 7 66 13 65

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 31 51 18 0 0 0 0 82 0 12
2020 Black - Not selected 49 35 9 2 3 2 0 86 5 44
2019 Black 38 31 24 4 4 0 0 69 7 24
2019 Black - Not selected 51 35 5 8 2 0 0 86 9 50
2019 Chinese 37 63 0 0 0 0 0 100 0 10
2019 Chinese - Not selected 48 29 12 7 3 0 0 78 10 64

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 40 60 0 0 0 0 0 100 0 12
2020 Black - Not selected 59 34 3 2 2 0 0 93 4 44
2019 Black 37 44 19 0 0 0 0 81 0 25
2019 Black - Not selected 54 41 2 3 0 0 0 95 3 50
2019 Chinese 38 62 0 0 0 0 0 100 0 10
2019 Chinese - Not selected 50 39 9 3 0 0 0 89 3 65

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 33 51 17 0 0 0 0 83 0 12
2020 Black - Not selected 48 37 11 3 0 2 0 86 3 44
2019 Black 18 54 25 0 4 0 0 72 4 24
2019 Black - Not selected 56 32 8 2 0 2 0 90 2 49
2019 Chinese 57 43 0 0 0 0 0 100 0 10
2019 Chinese - Not selected 42 38 15 2 1 2 0 81 3 63

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 16 26 25 16 10 7 0 46 28 12
2020 Black - Not selected 38 24 10 5 2 16 3 78 9 44
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 43 50 7 0 0 0 0 93 0 12
2020 Black - Not selected 50 23 10 7 0 3 7 81 8 44
2019 Black 26 30 25 7 4 0 8 61 11 24
2019 Black - Not selected 58 23 6 0 3 6 4 89 4 49
2019 Chinese 90 10 0 0 0 0 0 100 0 10
2019 Chinese - Not selected 41 28 14 3 4 5 6 77 7 63

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 40 26 34 0 0 0 0 66 0 12
2020 Black - Not selected 63 21 9 4 3 0 0 84 7 44
2019 Black 28 41 27 0 3 0 0 69 3 25
2019 Black - Not selected 60 25 3 6 3 0 2 86 10 49
2019 Chinese 100 0 0 0 0 0 0 100 0 10
2019 Chinese - Not selected 42 35 13 5 4 0 1 78 9 64

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 40 25 34 0 0 0 0 66 0 12
2020 Black - Not selected 64 13 11 2 3 7 0 83 5 44

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 40 53 0 0 0 7 0 100 0 12
2020 Black - Not selected 61 25 7 4 3 0 0 86 7 44
2019 Black 36 33 20 10 0 0 0 70 10 25
2019 Black - Not selected 64 23 8 4 2 0 0 86 6 49
2019 Chinese 81 19 0 0 0 0 0 100 0 10
2019 Chinese - Not selected 50 27 14 7 1 0 0 78 8 64

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Black 53 47 12
2020 Black - Not selected 44 56 44

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 85 15 0 0 0 0 0 100 0 12
2020 Black - Not selected 55 20 11 2 0 0 11 85 2 44

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 51 39 10 0 0 0 0 90 0 12
2020 Black - Not selected 64 22 6 5 3 0 0 86 8 44
2019 Black 53 28 11 4 4 0 0 82 7 24
2019 Black - Not selected 64 27 4 2 3 0 0 90 5 49
2019 Chinese 90 10 0 0 0 0 0 100 0 10
2019 Chinese - Not selected 56 30 8 3 4 0 0 86 7 63
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 25 51 8 0 10 6 0 80 11 12
2020 Black - Not selected 25 33 16 7 5 14 0 67 14 44
2019 Black 33 28 27 0 5 8 0 66 5 25
2019 Black - Not selected 41 31 12 2 2 11 2 82 4 48
2019 Chinese 30 23 20 10 9 0 9 58 20 10
2019 Chinese - Not selected 39 31 16 0 2 12 0 80 2 63

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 25 41 8 8 10 7 0 71 20 12
2020 Black - Not selected 21 40 21 11 3 5 0 63 14 44
2019 Black 25 36 19 8 5 8 0 66 14 25
2019 Black - Not selected 36 37 13 8 2 5 0 77 10 48
2019 Chinese 18 43 20 10 9 0 0 61 18 10
2019 Chinese - Not selected 35 35 14 8 2 7 0 75 10 63

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 18 54 9 0 11 8 0 78 12 11
2020 Black - Not selected 23 26 17 18 5 11 0 55 27 43
2019 Black 17 37 33 0 5 8 0 59 5 25
2019 Black - Not selected 22 40 22 4 4 8 0 67 8 47
2019 Chinese 18 43 20 0 18 0 0 61 18 10
2019 Chinese - Not selected 21 38 27 3 2 10 0 65 5 62

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 16 56 8 20 0 0 0 72 20 12
2020 Black - Not selected 25 36 11 14 7 6 0 65 23 44
2019 Black 20 42 25 8 5 0 0 62 13 25
2019 Black - Not selected 22 48 12 6 2 10 0 78 9 48
2019 Chinese 18 43 20 10 9 0 0 61 18 10
2019 Chinese - Not selected 22 47 16 6 2 8 0 74 9 63

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 42 50 8 0 0 0 0 92 0 12
2020 Black - Not selected 66 19 10 3 0 2 0 87 3 44
2019 Black 48 29 23 0 0 0 0 77 0 25
2019 Black - Not selected 68 19 4 4 0 2 2 91 4 48
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 24 66 10 0 0 0 0 90 0 12
2020 Black - Not selected 26 52 10 8 3 0 0 79 11 44
2019 Black 39 46 14 0 0 0 0 86 0 25
2019 Black - Not selected 43 45 8 2 2 0 0 88 3 50
2019 Chinese 27 43 21 0 9 0 0 70 9 10
2019 Chinese - Not selected 44 46 8 1 0 0 0 90 1 65

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 16 50 27 0 0 7 0 71 0 12
2020 Black - Not selected 18 31 28 20 3 0 0 49 23 44
2019 Black 27 38 31 3 0 0 0 65 3 25
2019 Black - Not selected 18 48 19 7 6 2 0 67 13 49
2019 Chinese 18 52 12 10 9 0 0 70 18 10
2019 Chinese - Not selected 21 44 25 5 3 2 0 66 8 64

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 41 35 24 0 0 0 0 76 0 12
2020 Black - Not selected 22 44 17 9 2 6 0 70 12 44
2019 Black 20 47 16 7 5 5 0 71 12 25
2019 Black - Not selected 27 37 14 5 5 12 0 73 11 50
2019 Chinese 18 73 0 0 9 0 0 91 9 10
2019 Chinese - Not selected 26 35 17 7 4 11 0 69 12 65

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 8 65 26 0 0 0 0 74 0 11
2020 Black - Not selected 23 51 10 8 3 5 0 77 12 43
2019 Black 32 36 28 3 0 0 0 69 3 25
2019 Black - Not selected 33 38 15 5 2 6 0 76 7 50
2019 Chinese 18 63 10 0 9 0 0 82 9 10
2019 Chinese - Not selected 35 34 21 5 0 5 0 72 6 65

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 33 28 18 8 0 7 6 70 9 12
2020 Black - Not selected 11 32 13 16 9 18 0 53 31 44
2019 Black 21 45 11 12 3 9 0 71 17 25
2019 Black - Not selected 22 31 16 6 7 15 2 64 16 50
2019 Chinese 18 43 20 10 9 0 0 61 18 10
2019 Chinese - Not selected 22 34 14 8 5 15 1 68 16 65

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 25 18 38 8 10 0 0 43 19 12
2020 Black - Not selected 11 42 25 9 10 2 0 54 20 43
2019 Black 28 21 35 13 3 0 0 49 16 25
2019 Black - Not selected 32 31 18 9 5 6 0 66 15 50
2019 Chinese 18 43 20 0 18 0 0 61 18 10
2019 Chinese - Not selected 32 25 24 11 3 4 0 60 15 65

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 16 19 8 33 10 13 0 40 50 12
2020 Black - Not selected 2 32 28 17 16 4 0 36 35 44
2019 Black 30 26 18 12 10 4 0 58 23 25
2019 Black - Not selected 25 21 14 24 11 4 2 49 37 50
2019 Chinese 18 20 20 23 18 0 0 39 42 10
2019 Chinese - Not selected 28 23 15 19 10 5 1 54 30 65

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 44 25 18 7 0 0 6 73 8 12
2020 Black - Not selected 63 21 2 5 5 0 5 88 10 44
2019 Black 44 32 7 3 10 3 0 79 14 25
2019 Black - Not selected 76 17 5 0 0 0 2 95 0 50
2019 Chinese 46 45 0 0 0 0 9 100 0 10
2019 Chinese - Not selected 69 19 6 1 4 1 0 89 5 65

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 51 14 27 0 0 0 7 71 0 12
2020 Black - Not selected 47 27 14 5 2 2 3 78 7 43
2019 Black 37 36 11 11 5 0 0 73 16 25
2019 Black - Not selected 48 30 10 4 2 4 2 83 6 50
2019 Chinese 43 30 9 10 0 0 9 80 11 10
2019 Chinese - Not selected 45 32 11 6 3 3 0 79 9 65

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 52 10 15 0 0 23 0 80 0 12
2020 Black - Not selected 61 18 6 0 3 9 3 90 3 44
2019 Black 41 9 11 9 7 17 7 65 20 25
2019 Black - Not selected 63 15 6 2 2 6 6 90 4 49
2019 Chinese 41 18 0 0 0 20 20 100 0 10
2019 Chinese - Not selected 58 12 9 5 4 8 4 80 10 64

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 62 18 6 0 0 0 15 93 0 12
2020 Black - Not selected 73 16 0 0 0 4 7 100 0 44
2019 Black 73 3 14 0 0 0 11 85 0 24
2019 Black - Not selected 79 6 0 2 0 2 11 98 2 50
2019 Chinese 51 9 0 0 0 12 28 100 0 10
2019 Chinese - Not selected 81 5 5 1 0 0 8 93 1 64

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 25 33 37 0 0 6 0 61 0 12
2020 Black - Not selected 13 59 11 5 3 9 0 79 8 44
2019 Black 24 41 28 5 3 0 0 65 8 25
2019 Black - Not selected 23 38 24 3 0 10 2 69 4 50
2019 Chinese 17 31 10 9 0 21 12 73 13 10
2019 Chinese - Not selected 24 40 27 3 1 4 0 67 5 65

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 43 17 39 0 0 0 0 61 0 12
2020 Black - Not selected 32 50 7 4 3 4 0 85 7 44
2019 Black 37 46 14 3 0 0 0 83 3 25
2019 Black - Not selected 41 47 6 4 2 2 0 89 5 50
2019 Chinese 17 65 10 0 9 0 0 82 9 10
2019 Chinese - Not selected 43 43 8 4 0 1 0 88 4 65

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 35 24 10 16 0 16 0 70 19 12
2020 Black - Not selected 17 55 13 5 5 6 0 76 10 44
2019 Black 41 33 19 7 0 0 0 74 7 25
2019 Black - Not selected 44 36 12 2 2 4 0 84 4 50
2019 Chinese 27 55 10 0 9 0 0 82 9 10
2019 Chinese - Not selected 46 32 15 4 0 3 0 80 4 65

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 35 7 22 25 0 10 0 47 28 12
2020 Black - Not selected 14 30 25 10 4 17 0 53 17 43

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 33 34 18 6 10 0 0 67 16 12
2020 Black - Not selected 35 39 11 9 2 2 2 76 12 44

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 41 49 10 0 0 0 0 90 0 12
2020 Black - Not selected 49 42 4 0 3 2 0 93 3 44
2019 Black 40 48 12 0 0 0 0 88 0 25
2019 Black - Not selected 64 29 2 2 2 2 0 95 4 50
2019 Chinese 39 53 0 0 9 0 0 91 9 10
2019 Chinese - Not selected 59 33 6 1 0 2 0 93 1 65

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 34 47 19 0 0 0 0 81 0 12
2020 Black - Not selected 34 41 14 8 3 0 0 75 10 44
2019 Black 40 38 19 3 0 0 0 78 3 25
2019 Black - Not selected 56 30 10 2 2 0 0 86 4 50
2019 Chinese 29 51 12 0 9 0 0 80 9 10
2019 Chinese - Not selected 54 30 13 3 0 0 0 84 3 65

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 25 65 0 10 0 0 0 90 10 12
2020 Black - Not selected 36 46 10 6 3 0 0 82 8 44
2019 Black 36 41 16 7 0 0 0 77 7 25
2019 Black - Not selected 52 33 12 2 2 0 0 84 4 50
2019 Chinese 17 53 21 0 9 0 0 70 9 10
2019 Chinese - Not selected 51 33 12 4 0 0 0 84 4 65

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 34 26 6 18 8 7 0 65 29 12
2020 Black - Not selected 36 29 13 10 8 4 0 68 18 44
2019 Black 46 14 17 18 5 0 0 60 22 25
2019 Black - Not selected 46 31 12 4 4 2 0 79 9 48
2019 Chinese 0 71 17 12 0 0 0 71 12 10
2019 Chinese - Not selected 54 18 13 8 5 1 0 73 14 63
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Black 32 33 35 12
2020 Black - Not selected 14 55 31 44
2019 Black 27 28 45 25
2019 Black - Not selected 20 48 32 50
2019 Chinese 29 53 18 10
2019 Chinese - Not selected 21 40 39 65
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Chinese 0 100 10
2019 Chinese - Not selected 9 91 65

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 16 17 36 0 0 31 0 48 0 12
2020 Black - Not selected 10 23 14 0 2 26 24 69 4 44
2019 Black 27 12 20 7 5 25 4 56 17 25
2019 Black - Not selected 13 20 9 10 2 21 25 61 22 49
2019 Chinese 8 44 0 10 9 0 29 74 26 10
2019 Chinese - Not selected 19 13 15 9 2 26 16 56 19 64

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 41 35 18 0 0 6 0 81 0 12
2020 Black - Not selected 24 41 9 0 5 15 6 82 6 44
2019 Black 36 33 24 3 0 3 0 72 3 25
2019 Black - Not selected 29 39 6 8 2 13 2 81 12 50
2019 Chinese 32 41 0 10 9 9 0 80 20 10
2019 Chinese - Not selected 31 37 14 6 0 10 1 77 7 65
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 25 29 26 0 0 21 0 67 0 12
2020 Black - Not selected 13 23 7 7 5 26 20 66 21 44
2019 Black 22 12 16 3 7 35 4 57 16 25
2019 Black - Not selected 18 16 10 4 2 31 18 68 11 50
2019 Chinese 18 46 0 10 9 0 17 78 22 10
2019 Chinese - Not selected 20 10 14 3 3 38 13 61 10 65

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 33 44 18 0 0 6 0 81 0 12
2020 Black - Not selected 21 41 3 7 5 22 2 81 15 44
2019 Black 36 25 16 3 7 12 0 70 12 25
2019 Black - Not selected 37 38 6 4 2 12 2 87 6 49
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 19 17 30 10 24 0 0 36 34 12
2020 Black - Not selected 19 23 23 11 21 0 3 44 32 44

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 24 35 23 18 0 0 0 59 18 12
2020 Black - Not selected 44 18 16 12 6 0 3 64 19 44
2019 Black 44 25 14 15 3 0 0 68 18 25
2019 Black - Not selected 52 13 18 7 7 0 4 67 15 49
2019 Chinese 55 17 18 0 0 0 10 80 0 10
2019 Chinese - Not selected 48 17 16 11 7 0 2 66 18 64
2019 Japanese - Not selected 49 17 16 9 6 0 3 68 16 74

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 33 30 37 0 0 0 0 63 0 12
2020 Black - Not selected 18 33 33 13 2 0 0 51 15 44
2019 Black 37 26 37 0 0 0 0 63 0 25
2019 Black - Not selected 23 41 16 11 3 0 6 68 15 49
2019 Chinese 11 62 8 9 0 0 10 81 10 10
2019 Chinese - Not selected 30 32 25 7 3 0 3 64 10 64
2019 Japanese - Not selected 28 36 23 7 2 0 4 66 10 74

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 33 51 8 8 0 0 0 84 8 12
2020 Black - Not selected 38 29 10 13 2 0 7 72 17 44
2019 Black 47 20 33 0 0 0 0 67 0 25
2019 Black - Not selected 37 30 17 6 2 0 8 73 8 49
2019 Chinese 17 55 18 0 0 0 10 80 0 10
2019 Chinese - Not selected 44 22 23 5 1 0 4 69 6 64
2019 Japanese - Not selected 40 27 23 4 1 0 5 71 5 74

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 40 15 19 16 10 0 0 55 27 12
2020 Black - Not selected 9 32 18 18 19 0 5 43 39 44
2019 Black 30 30 20 11 5 4 0 63 16 25
2019 Black - Not selected 29 14 22 15 17 0 2 44 33 49
2019 Chinese 11 0 49 21 18 0 0 11 40 10
2019 Chinese - Not selected 32 22 17 13 12 1 2 57 25 64
2019 Japanese - Not selected 29 19 22 14 13 1 2 50 27 74

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 86 6 8 0 0 0 0 92 0 12
2020 Black - Not selected 38 28 10 4 4 0 16 78 10 44
2019 Black 67 26 3 0 0 0 5 97 0 25
2019 Black - Not selected 62 15 9 0 2 0 12 87 2 49
2019 Chinese 49 42 0 0 0 0 10 100 0 10
2019 Chinese - Not selected 66 15 8 0 1 0 9 89 1 64
2019 Japanese - Not selected 63 19 7 0 1 0 10 91 1 74

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 33 39 18 10 0 0 0 72 10 12
2020 Black - Not selected 30 32 18 4 12 2 3 64 17 43
2019 Black 46 32 19 3 0 0 0 78 3 25
2019 Black - Not selected 36 42 16 2 5 0 0 78 7 49
2019 Chinese 19 62 10 9 0 0 0 82 9 10
2019 Chinese - Not selected 42 35 18 1 4 0 0 77 5 64
2019 Japanese - Not selected 39 38 17 2 3 0 0 78 6 74

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 24 34 8 18 10 0 6 62 29 12
2020 Black - Not selected 26 27 10 2 19 0 15 63 25 44

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 52 33 15 0 0 0 0 85 0 12
2020 Black - Not selected 38 28 19 10 4 0 0 67 15 44
2019 Black 36 38 18 7 0 0 0 74 7 25
2019 Black - Not selected 30 37 20 4 5 0 4 70 9 49
2019 Chinese 20 62 0 10 9 0 0 82 18 10
2019 Chinese - Not selected 34 34 22 4 3 0 3 70 7 64
2019 Japanese - Not selected 32 37 19 5 4 0 3 72 9 74

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 58 19 8 9 0 0 7 82 9 11
2020 Black - Not selected 33 25 23 16 0 0 3 60 16 44
2019 Black 27 47 26 0 0 0 0 74 0 25
2019 Black - Not selected 31 34 19 8 4 0 4 67 12 49
2019 Chinese 20 44 8 10 18 0 0 63 28 10
2019 Chinese - Not selected 31 37 24 5 0 0 3 71 5 64
2019 Japanese - Not selected 29 38 22 5 3 0 3 70 8 74

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 43 31 15 10 0 0 0 75 10 12
2020 Black - Not selected 35 25 13 17 5 0 5 63 24 44
2019 Black 36 43 21 0 0 0 0 79 0 25
2019 Black - Not selected 42 25 10 14 6 0 4 70 20 49
2019 Chinese 28 23 12 18 18 0 0 52 37 10
2019 Chinese - Not selected 42 32 14 8 1 0 3 76 9 64
2019 Japanese - Not selected 40 31 14 9 4 0 3 73 13 74

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 43 20 24 0 0 0 13 73 0 12
2020 Black - Not selected 39 32 14 5 5 0 5 75 11 43
2019 Black 44 31 11 11 4 0 0 75 14 24
2019 Black - Not selected 54 15 9 14 5 0 2 70 20 49
2019 Chinese 38 23 8 12 18 0 0 61 30 10
2019 Chinese - Not selected 53 20 10 13 3 0 2 74 16 63
2019 Japanese - Not selected 51 20 10 13 5 0 2 72 18 73

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 33 21 32 15 0 0 0 53 15 12
2020 Black - Not selected 32 19 25 11 10 0 3 53 21 44

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 52 10 38 0 0 0 0 62 0 12
2020 Black - Not selected 30 35 18 12 0 0 5 68 13 44
2019 Black 48 33 11 8 0 0 0 81 8 24
2019 Black - Not selected 35 31 22 8 2 0 2 68 10 48
2019 Chinese 18 46 27 8 0 0 0 65 8 10
2019 Chinese - Not selected 43 29 17 8 2 0 2 73 9 62
2019 Filipino - Not selected 39 31 19 8 1 0 2 72 9 72
2019 Japanese - Not selected 39 31 19 8 1 0 2 72 9 72

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 43 26 24 0 0 0 7 74 0 12
2020 Black - Not selected 42 26 13 7 7 0 6 72 15 43
2019 Black 35 38 12 8 4 0 3 76 12 25
2019 Black - Not selected 62 20 14 2 2 0 0 82 4 49
2019 Chinese 41 41 18 0 0 0 0 82 0 10
2019 Chinese - Not selected 55 24 13 5 3 0 1 80 7 64
2019 Japanese - Not selected 53 26 13 4 2 0 1 80 6 74

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 47 27 25 0 0 0 0 75 0 12
2020 Black - Not selected 22 45 13 9 8 0 3 70 18 44

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 41 41 10 0 0 0 7 89 0 12
2020 Black - Not selected 58 16 8 2 2 0 14 86 5 44
2019 Black 67 12 11 3 0 0 7 84 3 25
2019 Black - Not selected 72 12 2 2 0 0 12 95 2 49
2019 Chinese 51 20 0 8 0 0 20 89 11 10
2019 Chinese - Not selected 73 11 6 1 0 0 9 92 1 64
2019 Japanese - Not selected 70 12 5 2 0 0 10 92 2 74

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 51 28 0 8 0 0 13 91 9 12
2020 Black - Not selected 71 12 8 2 2 0 5 87 5 44
2019 Black 55 18 7 12 4 5 0 76 16 23
2019 Black - Not selected 80 2 6 2 6 2 2 86 8 49
2019 Chinese 73 0 18 0 0 8 0 80 0 10
2019 Chinese - Not selected 72 8 4 6 6 2 2 83 13 62
2019 Japanese - Not selected 72 7 6 5 5 3 2 83 11 72

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 60 19 0 8 0 0 13 91 9 12
2020 Black - Not selected 64 24 2 4 0 0 6 93 5 44
2019 Black 59 27 11 3 0 0 0 85 3 24
2019 Black - Not selected 62 17 4 7 8 0 2 81 15 48
2019 Chinese 61 21 8 0 9 0 0 83 9 10
2019 Chinese - Not selected 61 20 6 7 5 0 2 82 11 62
2019 Japanese - Not selected 61 20 6 6 5 0 2 82 11 72

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 60 19 0 8 0 0 13 91 9 12
2020 Black - Not selected 64 17 7 4 3 0 6 85 8 44
2019 Black 66 24 7 0 3 0 0 89 3 24
2019 Black - Not selected 69 18 3 4 6 0 0 87 10 49
2019 Chinese 71 12 8 9 0 0 0 83 9 10
2019 Chinese - Not selected 68 21 4 2 6 0 0 89 7 63
2019 Japanese - Not selected 68 20 5 3 5 0 0 88 8 73

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 55 0 0 9 0 0 36 86 14 11
2020 Black - Not selected 64 9 2 0 0 0 25 97 0 44
2019 Black 63 12 0 0 0 0 24 100 0 24
2019 Black - Not selected 65 8 5 2 0 0 20 91 3 47
2019 Japanese - Not selected 64 10 3 2 0 0 21 94 2 71

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 79 0 0 0 8 0 13 91 9 12
2020 Black - Not selected 74 14 4 2 0 0 6 93 2 44
2019 Black 82 12 3 3 0 0 0 93 3 24
2019 Black - Not selected 65 16 8 2 0 0 9 89 3 49
2019 Chinese 71 29 0 0 0 0 0 100 0 10
2019 Chinese - Not selected 70 13 8 3 0 0 7 89 3 63
2019 Japanese - Not selected 70 15 7 3 0 0 6 90 3 73

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 53 15 16 8 8 0 0 68 16 12
2020 Black - Not selected 38 27 17 7 9 0 3 67 16 44
2019 Black 60 18 4 8 11 0 0 77 19 24
2019 Black - Not selected 67 12 7 4 7 0 2 81 12 49
2019 Chinese 92 0 0 0 8 0 0 92 8 10
2019 Chinese - Not selected 60 16 7 6 9 0 2 78 15 63
2019 Japanese - Not selected 64 14 6 5 9 0 2 80 14 73

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 50 19 24 7 0 0 0 69 7 12
2020 Black - Not selected 45 18 24 0 10 0 3 65 10 44
2019 Black 42 34 14 4 5 0 0 76 10 23
2019 Black - Not selected 53 33 7 0 6 0 2 87 6 49
2019 Chinese 53 38 0 0 0 0 10 100 0 10
2019 Chinese - Not selected 49 32 10 2 7 0 0 81 8 62
2019 Japanese - Not selected 50 33 9 1 6 0 1 84 7 72

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 17 38 36 0 10 0 0 54 10 12
2020 Black - Not selected 22 44 20 4 7 0 3 68 12 44

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 8 43 48 0 0 0 0 52 0 12
2020 Black - Not selected 16 37 29 16 3 0 0 52 19 44
2019 Black 24 39 36 0 0 0 0 64 0 25
2019 Black - Not selected 27 34 31 9 0 0 0 61 9 50
2019 Chinese 32 29 12 27 0 0 0 61 27 10
2019 Chinese - Not selected 25 37 36 3 0 0 0 62 3 65

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 10 8 39 8 26 8 0 38 20 12
2020 Black - Not selected 7 16 32 33 11 0 0 44 24 44
2019 Black 5 0 40 51 5 0 0 55 5 25
2019 Black - Not selected 0 15 37 32 15 0 0 48 15 50
2019 Chinese 0 39 20 20 21 0 0 41 39 10
2019 Chinese - Not selected 2 6 41 41 10 0 0 51 8 65

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 41 43 10 0 0 6 0 90 0 12
2020 Black - Not selected 18 62 8 9 0 2 0 83 9 44
2019 Black 21 45 20 0 10 4 0 69 10 24
2019 Black - Not selected 17 49 17 9 2 6 0 70 11 50
2019 Chinese 21 52 8 10 9 0 0 73 18 10
2019 Chinese - Not selected 18 47 20 5 4 6 0 69 10 64

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 49 51 0 0 0 0 0 100 0 12
2020 Black - Not selected 19 47 13 9 0 11 0 75 11 44

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 52 26 0 0 16 7 0 83 17 12
2020 Black - Not selected 35 31 13 10 6 0 5 69 17 44

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 52 22 16 0 0 0 10 83 0 12
2020 Black - Not selected 50 29 7 0 3 6 5 89 3 44

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 41 53 6 0 0 0 0 94 0 12
2020 Black - Not selected 31 33 19 9 3 5 0 68 13 44
2019 Black 31 31 27 7 5 0 0 62 11 24
2019 Black - Not selected 30 39 13 12 2 3 0 72 14 49
2019 Chinese 23 20 48 0 9 0 0 43 9 10
2019 Chinese - Not selected 32 39 13 12 2 3 0 73 14 63

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 55 35 0 10 0 0 0 90 10 12
2020 Black - Not selected 29 55 4 7 5 0 0 84 12 44

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 41 50 10 0 0 0 0 90 0 12
2020 Black - Not selected 30 54 4 7 5 0 0 84 12 44

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 46 44 11 0 0 0 0 89 0 11
2020 Black - Not selected 29 46 19 4 2 0 0 75 6 43

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 49 31 20 0 0 0 0 80 0 12
2020 Black - Not selected 47 32 8 8 2 3 0 81 10 44

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 58 18 18 0 0 6 0 81 0 12
2020 Black - Not selected 82 14 2 3 0 0 0 95 3 44

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 60 25 10 0 0 6 0 90 0 12
2020 Black - Not selected 34 55 6 2 0 3 0 92 2 44

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 41 43 10 0 6 0 0 84 6 12
2020 Black - Not selected 50 35 7 9 0 0 0 84 9 44

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 51 39 10 0 0 0 0 90 0 12
2020 Black - Not selected 38 49 3 7 2 2 0 88 9 43
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Black 18 82 11
2020 Black - Not selected 10 90 44

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Black 27 73 12
2020 Black - Not selected 7 93 44
2019 Black 21 79 24
2019 Black - Not selected 8 92 50
2019 Chinese 8 92 10
2019 Chinese - Not selected 13 87 64

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 52 26 6 10 0 7 0 83 10 12
2020 Black - Not selected 47 38 4 5 3 2 2 88 8 44
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 38 34 28 0 48 52 12
2020 Black - Not selected 14 69 17 0 83 17 44

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Black 52 26 7 15 0 0 0 78 15 12
2020 Black - Not selected 53 26 4 4 3 2 8 88 7 44
2019 Black 42 30 0 8 10 0 9 79 21 24
2019 Black - Not selected 50 12 17 7 3 2 9 70 11 50
2019 Chinese 64 9 10 0 0 0 17 88 0 10
2019 Chinese - Not selected 45 19 12 8 6 1 8 70 16 64
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