2020 Public Service Employee Survey Results for Library and Archives Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 35 4 14 0 0 0 82 14 48
2020 Not a person with a disability 32 47 7 12 2 0 0 79 14 652

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 79 15 2 4 0 0 0 94 4 48
2020 Not a person with a disability 69 24 3 3 1 0 0 94 4 648

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 27 6 15 2 0 0 78 16 48
2020 Not a person with a disability 33 39 12 12 5 0 0 72 16 652
2019 Person with a disability 51 33 2 8 6 0 0 84 14 53
2019 Not a person with a disability 51 36 6 6 2 0 0 87 7 768
2017 Person with a disability 31 40 9 9 7 0 3 74 17 42
2017 Not a person with a disability 48 37 7 6 2 0 0 85 8 696
2014 Person with a disability 31 48 13 6 2 0 0 79 8 46
2014 Not a person with a disability 44 41 6 7 3 0 0 84 9 768

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 39 17 12 4 0 2 66 17 48
2020 Not a person with a disability 36 40 13 9 2 0 1 77 10 650
2019 Person with a disability 32 41 8 11 8 0 0 73 19 54
2019 Not a person with a disability 34 43 10 10 2 0 0 78 12 766
2018 Person with a disability 28 57 6 9 0 0 0 84 9 32
2018 Not a person with a disability 30 49 11 8 2 0 0 79 9 619
2017 Person with a disability 15 57 9 12 7 0 0 72 19 43
2017 Not a person with a disability 33 42 11 10 3 0 1 76 13 695
2014 Person with a disability 22 36 10 22 10 0 0 58 32 46
2014 Not a person with a disability 29 42 12 13 4 0 1 71 17 769

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 41 5 10 5 0 0 81 15 48
2020 Not a person with a disability 40 38 11 8 2 0 0 78 10 649
2019 Person with a disability 43 38 4 13 2 0 0 81 15 53
2019 Not a person with a disability 52 34 7 5 1 0 0 87 6 764
2017 Person with a disability 40 40 11 7 2 0 0 80 9 43
2017 Not a person with a disability 47 41 6 5 1 0 0 88 5 695
2014 Person with a disability 25 48 15 4 7 0 0 73 11 46
2014 Not a person with a disability 44 40 10 4 2 0 0 84 6 769

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 30 10 5 8 0 0 77 13 48
2020 Not a person with a disability 49 33 10 5 2 0 0 83 7 644
2019 Person with a disability 46 21 13 11 7 2 0 68 19 54
2019 Not a person with a disability 51 30 9 6 3 1 1 82 9 767
2018 Person with a disability 39 42 9 6 3 0 0 82 9 31
2018 Not a person with a disability 48 34 9 5 3 1 0 83 8 619
2017 Person with a disability 42 27 12 9 9 0 0 70 19 43
2017 Not a person with a disability 48 33 10 5 3 1 1 82 8 696
2014 Person with a disability 25 35 19 8 13 0 0 60 21 46
2014 Not a person with a disability 39 35 13 7 4 1 1 76 11 768

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 26 15 6 6 0 0 73 12 48
2020 Not a person with a disability 38 43 11 6 2 0 0 81 8 653
2019 Person with a disability 44 40 11 2 4 0 0 84 5 54
2019 Not a person with a disability 44 38 10 5 2 0 0 82 8 767
2018 Person with a disability 43 34 11 9 3 0 0 76 13 32
2018 Not a person with a disability 41 41 10 6 2 0 0 82 8 615
2017 Person with a disability 39 46 5 5 4 0 0 86 9 43
2017 Not a person with a disability 40 43 9 5 2 0 0 84 7 697
2014 Person with a disability 35 46 11 4 4 0 0 81 8 46
2014 Not a person with a disability 31 44 13 7 4 0 0 76 11 768

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 25 12 14 7 0 0 67 21 48
2020 Not a person with a disability 36 37 13 10 4 0 0 73 14 652
2019 Person with a disability 31 38 11 10 9 0 2 70 19 54
2019 Not a person with a disability 35 40 13 7 5 0 0 75 12 768
2018 Person with a disability 22 37 17 21 3 0 0 59 24 32
2018 Not a person with a disability 33 36 14 10 6 1 0 69 16 619
2017 Person with a disability 26 37 11 7 18 0 0 63 26 43
2017 Not a person with a disability 29 37 16 10 7 1 0 67 18 696
2014 Person with a disability 9 32 16 22 20 0 0 42 43 46
2014 Not a person with a disability 26 38 17 12 7 1 0 64 19 769

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 39 4 8 4 0 0 84 12 48
2020 Not a person with a disability 38 43 10 7 1 0 0 81 9 651
2019 Person with a disability 41 40 5 13 2 0 0 81 15 54
2019 Not a person with a disability 39 42 10 7 2 0 0 81 9 764
2018 Person with a disability 34 47 3 13 3 0 0 81 16 32
2018 Not a person with a disability 37 43 12 5 3 0 0 79 9 619
2017 Person with a disability 26 51 6 12 5 0 0 77 17 43
2017 Not a person with a disability 32 47 11 7 3 0 0 79 10 696

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 29 10 0 7 0 0 83 7 48
2020 Not a person with a disability 52 36 8 3 1 0 0 88 4 650
2019 Person with a disability 55 31 9 2 2 2 0 87 3 54
2019 Not a person with a disability 51 39 6 3 1 0 0 90 4 767
2018 Person with a disability 45 41 7 6 0 0 0 86 6 32
2018 Not a person with a disability 51 38 7 3 1 0 0 89 4 620
2017 Person with a disability 33 53 7 2 5 0 0 86 7 43
2017 Not a person with a disability 45 39 9 4 2 1 0 85 6 697
2014 Person with a disability 39 38 13 7 0 0 3 79 7 46
2014 Not a person with a disability 41 43 9 4 2 1 0 85 6 769

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 24 14 12 13 0 0 62 24 48
2020 Not a person with a disability 38 37 12 9 5 0 0 74 13 651
2019 Person with a disability 37 27 15 15 6 0 0 64 21 54
2019 Not a person with a disability 39 38 11 7 5 0 0 77 12 768
2018 Person with a disability 25 47 13 6 9 0 0 72 15 32
2018 Not a person with a disability 33 41 12 8 5 0 0 75 13 618
2017 Person with a disability 21 42 14 7 16 0 0 63 23 43
2017 Not a person with a disability 34 35 15 9 6 0 0 70 16 696

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 29 7 6 3 0 0 85 8 48
2020 Not a person with a disability 52 36 8 2 0 0 0 89 3 645
2019 Person with a disability 63 32 6 0 0 0 0 94 0 52
2019 Not a person with a disability 55 32 10 2 1 0 0 87 3 765
2018 Person with a disability 69 19 12 0 0 0 0 88 0 32
2018 Not a person with a disability 55 33 9 2 1 0 0 88 3 616
2017 Person with a disability 54 40 2 2 2 0 0 93 4 43
2017 Not a person with a disability 54 34 8 3 1 0 0 89 3 696
2014 Person with a disability 68 21 9 0 2 0 0 89 2 46
2014 Not a person with a disability 57 32 7 2 1 0 0 89 3 767

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 33 9 11 11 0 0 69 22 47
2020 Not a person with a disability 33 39 15 8 4 0 0 72 12 652
2019 Person with a disability 42 31 14 5 8 0 0 73 13 54
2019 Not a person with a disability 36 38 12 9 5 0 0 74 14 767
2018 Person with a disability 28 31 23 6 13 0 0 58 19 32
2018 Not a person with a disability 32 43 12 8 5 0 0 75 13 616
2017 Person with a disability 23 43 12 7 11 3 0 68 19 43
2017 Not a person with a disability 31 43 12 8 5 0 0 75 13 695
2014 Person with a disability 15 44 17 10 6 6 2 64 18 46
2014 Not a person with a disability 23 43 14 13 6 0 1 66 20 768

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 26 10 15 11 0 0 65 25 48
2020 Not a person with a disability 38 37 14 7 3 0 0 75 10 651
2019 Person with a disability 36 37 16 4 8 0 0 73 11 54
2019 Not a person with a disability 41 35 14 5 4 0 0 76 10 767
2018 Person with a disability 24 50 13 6 6 0 0 75 13 32
2018 Not a person with a disability 38 36 15 6 5 0 0 74 11 614
2017 Person with a disability 33 46 5 5 9 0 2 80 14 43
2017 Not a person with a disability 35 39 14 4 6 0 1 75 11 694
2014 Person with a disability 19 31 29 6 11 0 3 52 18 46
2014 Not a person with a disability 31 37 16 10 5 0 1 69 15 767

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 32 16 11 4 0 0 69 15 47
2020 Not a person with a disability 32 45 13 7 2 0 0 77 10 646
2019 Person with a disability 38 41 5 11 4 0 0 79 15 54
2019 Not a person with a disability 37 42 11 8 1 0 1 79 9 764
2018 Person with a disability 23 55 12 3 7 0 0 78 10 30
2018 Not a person with a disability 33 44 13 7 3 0 0 77 9 615
2017 Person with a disability 24 51 9 7 9 0 0 75 16 43
2017 Not a person with a disability 32 43 13 7 3 1 1 76 11 695
2014 Person with a disability 18 39 15 15 11 0 3 59 26 46
2014 Not a person with a disability 29 40 17 9 4 1 0 70 13 769

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 30 14 4 4 0 0 78 8 48
2020 Not a person with a disability 47 38 10 4 1 0 0 85 5 652
2019 Person with a disability 53 32 10 4 0 2 0 85 4 53
2019 Not a person with a disability 46 39 9 5 2 0 0 85 6 767
2018 Person with a disability 42 48 6 0 3 0 0 91 3 32
2018 Not a person with a disability 46 39 9 4 2 0 0 86 5 619
2017 Person with a disability 47 37 9 2 2 2 0 86 5 43
2017 Not a person with a disability 43 42 9 5 1 0 0 85 6 695
2014 Person with a disability 44 35 15 2 4 0 0 79 6 46
2014 Not a person with a disability 42 38 11 5 2 0 0 81 8 768

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 41 14 3 6 0 0 77 9 48
2020 Not a person with a disability 46 30 13 6 4 0 1 77 10 653
2019 Person with a disability 41 30 15 5 9 0 0 71 14 54
2019 Not a person with a disability 50 31 11 5 2 0 1 82 7 761
2018 Person with a disability 34 38 9 16 3 0 0 72 19 32
2018 Not a person with a disability 46 34 12 6 3 0 0 80 8 621
2017 Person with a disability 45 35 9 4 7 0 0 80 11 43
2017 Not a person with a disability 48 34 10 4 2 0 1 83 7 696
2014 Person with a disability 30 28 21 8 8 0 4 60 17 46
2014 Not a person with a disability 45 35 13 4 2 0 1 81 6 769

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 2 21 46 16 11 0 4 28 24 48
2020 Not a person with a disability 7 21 38 24 9 0 1 33 28 650
2019 Person with a disability 14 15 35 15 17 4 0 34 30 54
2019 Not a person with a disability 5 17 38 27 12 1 0 39 22 769
2018 Person with a disability 6 26 40 17 10 0 0 27 32 32
2018 Not a person with a disability 4 21 42 23 9 1 0 32 25 623
2017 Person with a disability 10 30 25 14 17 0 5 33 41 43
2017 Not a person with a disability 7 21 39 21 9 2 2 32 28 695
2014 Person with a disability 18 37 22 10 4 3 6 16 61 46
2014 Not a person with a disability 12 27 34 15 8 1 3 24 40 769

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 21 33 20 18 0 2 39 27 48
2020 Not a person with a disability 9 22 27 26 12 2 1 39 32 648
2019 Person with a disability 6 11 23 24 29 5 2 58 18 53
2019 Not a person with a disability 4 11 25 33 22 4 2 58 16 764
2018 Person with a disability 0 16 30 24 22 8 0 50 17 32
2018 Not a person with a disability 5 11 35 31 15 3 0 47 16 620
2017 Person with a disability 5 18 32 18 19 3 5 41 25 43
2017 Not a person with a disability 7 13 32 26 15 5 2 44 21 694
2014 Person with a disability 28 30 23 9 5 0 6 15 61 46
2014 Not a person with a disability 14 25 34 13 8 3 3 23 42 767

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 20 26 32 14 2 0 47 26 48
2020 Not a person with a disability 11 19 34 22 10 2 2 33 32 649
2019 Person with a disability 13 6 38 14 24 4 2 40 20 54
2019 Not a person with a disability 10 18 32 21 14 3 2 37 30 767
2018 Person with a disability 6 38 26 22 4 4 0 27 46 31
2018 Not a person with a disability 9 21 35 21 8 3 2 31 32 622
2017 Person with a disability 11 16 30 14 19 3 7 37 31 43
2017 Not a person with a disability 12 19 33 17 11 3 4 30 34 692
2014 Person with a disability 33 13 29 7 8 3 8 16 51 46
2014 Not a person with a disability 21 28 22 12 9 3 5 22 54 767

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 6 18 36 29 0 0 65 17 47
2020 Not a person with a disability 4 12 30 33 18 1 1 53 16 645
2019 Person with a disability 7 12 14 39 28 0 0 67 19 54
2019 Not a person with a disability 3 11 28 34 22 1 2 57 15 767
2018 Person with a disability 3 19 25 39 10 3 0 51 23 31
2018 Not a person with a disability 1 11 32 35 18 1 1 54 13 617
2017 Person with a disability 11 13 25 26 17 5 2 46 27 43
2017 Not a person with a disability 5 13 30 30 19 1 3 50 18 687
2014 Person with a disability 12 18 32 22 6 2 8 31 34 46
2014 Not a person with a disability 7 15 32 25 15 2 4 43 24 764

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 22 21 19 20 0 2 40 38 48
2020 Not a person with a disability 21 26 23 15 12 1 1 28 48 650
2019 Person with a disability 10 16 21 26 24 3 0 52 27 52
2019 Not a person with a disability 11 17 30 21 19 1 2 41 28 767
2018 Person with a disability 13 24 31 14 10 8 0 26 40 32
2018 Not a person with a disability 12 22 33 20 10 1 2 31 35 621
2017 Person with a disability 36 18 17 7 17 3 2 25 57 43
2017 Not a person with a disability 14 18 33 17 13 2 3 31 34 693
2014 Person with a disability 32 18 19 12 7 0 12 21 57 46
2014 Not a person with a disability 17 26 28 14 10 2 4 25 45 768

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 22 20 31 10 2 5 44 35 48
2020 Not a person with a disability 8 17 27 27 17 3 2 46 26 645
2019 Person with a disability 5 19 26 21 27 0 2 48 25 54
2019 Not a person with a disability 6 13 28 27 20 4 3 50 20 764
2018 Person with a disability 9 12 27 20 28 3 0 50 22 32
2018 Not a person with a disability 7 16 29 30 13 4 2 45 24 622
2017 Person with a disability 10 17 32 11 24 3 4 38 28 43
2017 Not a person with a disability 7 15 26 29 15 4 4 48 24 695
2014 Person with a disability 19 8 34 12 11 7 8 27 32 46
2014 Not a person with a disability 10 18 27 23 13 4 5 39 31 767

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 16 35 23 15 5 0 40 24 48
2020 Not a person with a disability 10 18 35 21 11 3 1 34 29 649
2019 Person with a disability 6 20 41 13 20 0 0 33 26 54
2019 Not a person with a disability 10 19 33 21 14 2 2 36 29 765
2018 Person with a disability 6 31 30 20 6 6 0 28 40 32
2018 Not a person with a disability 9 20 37 21 10 3 1 32 30 621
2017 Person with a disability 9 20 38 14 10 5 4 26 32 43
2017 Not a person with a disability 11 19 37 18 9 4 3 29 31 694
2014 Person with a disability 30 15 34 5 6 5 6 12 50 46
2014 Not a person with a disability 17 22 30 13 10 4 3 25 42 768

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 15 34 33 11 0 0 44 22 48
2020 Not a person with a disability 5 16 40 28 9 1 0 38 22 649
2019 Person with a disability 13 17 46 15 9 0 0 24 30 54
2019 Not a person with a disability 8 18 41 20 11 1 1 31 27 767
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 34 12 6 11 2 4 69 18 47
2020 Not a person with a disability 27 34 18 7 3 6 4 68 11 651
2019 Person with a disability 30 27 12 11 11 5 4 62 24 54
2019 Not a person with a disability 30 32 14 6 5 8 5 71 12 766
2018 Person with a disability 18 36 15 15 0 12 3 64 18 32
2018 Not a person with a disability 25 37 17 10 4 5 2 66 15 617
2017 Person with a disability 18 44 10 5 14 5 4 69 20 43
2017 Not a person with a disability 25 32 16 8 6 7 6 66 16 697
2014 Person with a disability 22 33 17 6 13 2 7 61 21 44
2014 Not a person with a disability 32 31 14 7 6 5 5 70 15 768

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 27 9 7 11 0 0 73 17 48
2020 Not a person with a disability 53 31 7 6 3 1 0 85 8 653
2019 Person with a disability 46 25 5 11 13 0 0 71 24 54
2019 Not a person with a disability 50 33 7 5 4 1 0 83 10 767
2018 Person with a disability 36 36 15 5 3 4 0 75 9 32
2018 Not a person with a disability 47 33 7 9 3 1 0 81 12 616
2017 Person with a disability 39 35 14 0 12 0 0 74 12 43
2017 Not a person with a disability 46 33 9 6 5 1 0 80 11 697
2014 Person with a disability 42 30 2 10 16 0 0 72 26 46
2014 Not a person with a disability 47 30 9 8 5 1 0 78 13 768

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 30 9 9 4 0 0 78 13 47
2020 Not a person with a disability 59 31 6 3 1 0 0 90 5 649
2019 Person with a disability 56 19 7 12 6 0 0 75 18 54
2019 Not a person with a disability 53 35 6 5 1 0 0 88 6 764
2018 Person with a disability 37 53 3 3 0 4 0 94 3 32
2018 Not a person with a disability 49 37 8 4 2 0 0 86 6 617
2017 Person with a disability 42 39 2 7 7 3 0 83 14 43
2017 Not a person with a disability 46 39 7 6 2 0 0 85 8 697
2014 Person with a disability 34 36 8 12 9 0 0 71 21 46
2014 Not a person with a disability 46 40 8 5 1 0 0 86 6 767

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 43 8 5 6 0 0 80 11 48
2020 Not a person with a disability 49 38 9 2 1 1 0 88 3 648
2019 Person with a disability 50 18 20 10 2 0 0 68 12 54
2019 Not a person with a disability 44 39 11 4 2 1 0 84 6 764
2018 Person with a disability 25 49 13 9 0 4 0 77 9 32
2018 Not a person with a disability 39 44 11 3 1 1 0 85 4 619

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 28 11 6 8 2 2 74 14 48
2020 Not a person with a disability 49 26 11 4 1 6 3 82 6 650
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 28 16 4 6 2 2 72 11 48
2020 Not a person with a disability 51 26 12 5 2 1 4 80 7 652
2019 Person with a disability 50 17 13 6 8 2 6 72 15 54
2019 Not a person with a disability 48 27 11 3 3 1 5 81 7 763

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 33 2 10 9 0 0 79 19 48
2020 Not a person with a disability 49 32 11 5 2 0 0 82 8 652
2019 Person with a disability 43 30 10 11 5 0 0 74 17 54
2019 Not a person with a disability 44 32 13 5 4 0 1 77 9 765
2018 Person with a disability 49 36 9 0 6 0 0 85 6 32
2018 Not a person with a disability 43 36 12 6 3 0 0 79 9 621
2017 Person with a disability 30 38 16 5 11 0 0 68 16 43
2017 Not a person with a disability 39 40 11 5 3 1 0 80 9 697
2014 Person with a disability 26 35 19 14 4 0 2 62 19 46
2014 Not a person with a disability 39 33 15 7 5 0 1 73 12 769

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 26 9 4 10 0 0 77 14 48
2020 Not a person with a disability 54 26 10 4 3 2 1 83 7 652

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 27 7 8 8 0 0 76 17 48
2020 Not a person with a disability 53 32 7 4 2 1 1 86 7 650
2019 Person with a disability 60 20 9 9 2 0 0 80 11 54
2019 Not a person with a disability 50 30 9 7 4 0 1 80 10 766
2018 Person with a disability 38 45 8 9 0 0 0 83 9 32
2018 Not a person with a disability 50 30 9 7 3 0 0 80 10 619
2017 Person with a disability 44 31 7 11 7 0 0 75 18 43
2017 Not a person with a disability 43 37 8 6 4 1 1 81 10 697
2014 Person with a disability 32 40 12 9 4 3 0 74 13 46
2014 Not a person with a disability 44 31 11 8 4 1 0 77 12 768

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 48
2020 Not a person with a disability 43 57 651

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 22 13 3 2 9 4 80 5 48
2020 Not a person with a disability 57 19 9 2 1 5 8 87 3 653

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 22 2 4 8 0 0 86 13 48
2020 Not a person with a disability 58 26 9 4 2 0 0 85 6 652
2019 Person with a disability 50 31 5 12 2 0 0 81 14 54
2019 Not a person with a disability 55 28 8 5 4 0 0 83 9 762
2018 Person with a disability 58 33 3 3 3 0 0 91 6 32
2018 Not a person with a disability 52 29 9 6 3 0 0 81 9 622
2017 Person with a disability 49 28 10 7 6 0 0 77 13 43
2017 Not a person with a disability 51 32 9 5 3 0 0 83 8 696
2014 Person with a disability 45 31 12 4 8 0 0 75 12 46
2014 Not a person with a disability 49 29 10 7 4 0 1 79 11 768
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 37 15 6 9 4 0 69 15 48
2020 Not a person with a disability 28 36 15 6 4 9 0 72 12 650
2019 Person with a disability 38 20 14 12 4 12 0 65 18 54
2019 Not a person with a disability 30 35 15 7 3 10 0 72 11 760
2018 Person with a disability 34 33 20 0 10 3 0 70 10 32
2018 Not a person with a disability 27 36 16 8 4 8 0 69 13 621
2017 Person with a disability 21 35 12 6 10 16 0 67 19 43
2017 Not a person with a disability 25 36 17 7 7 8 0 66 15 697
2014 Person with a disability 10 24 14 17 18 18 0 40 42 46
2014 Not a person with a disability 16 35 19 12 6 12 1 58 21 769

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 32 8 17 13 2 0 61 31 48
2020 Not a person with a disability 21 37 20 14 6 2 0 60 20 652
2019 Person with a disability 34 21 28 9 4 4 0 57 14 54
2019 Not a person with a disability 27 38 17 8 5 4 0 69 13 762
2018 Person with a disability 31 40 20 3 6 0 0 71 9 32
2018 Not a person with a disability 27 38 16 11 6 3 0 66 18 616
2017 Person with a disability 26 36 12 14 7 5 0 65 23 43
2017 Not a person with a disability 22 35 20 11 7 5 0 61 19 697
2014 Person with a disability 6 19 15 25 29 4 3 26 58 46
2014 Not a person with a disability 16 31 22 16 9 6 0 50 27 769

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 32 10 27 7 4 0 54 35 48
2020 Not a person with a disability 16 30 24 18 7 5 0 48 27 649
2019 Person with a disability 23 26 20 16 6 8 0 54 24 54
2019 Not a person with a disability 20 34 23 9 5 9 0 59 16 761
2018 Person with a disability 21 28 26 12 6 6 0 52 20 32
2018 Not a person with a disability 17 36 21 13 6 7 0 57 21 617
2017 Person with a disability 18 40 11 7 12 12 0 66 22 43
2017 Not a person with a disability 16 32 22 13 8 9 1 53 22 696
2014 Person with a disability 3 13 18 20 28 15 3 20 58 46
2014 Not a person with a disability 11 26 24 18 10 10 0 42 31 768

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 50 10 14 6 0 0 69 21 48
2020 Not a person with a disability 20 39 16 14 9 2 0 60 23 653
2019 Person with a disability 29 30 19 17 4 2 0 60 21 54
2019 Not a person with a disability 20 38 18 12 7 5 0 60 20 762
2018 Person with a disability 21 40 17 12 9 0 0 62 21 32
2018 Not a person with a disability 20 36 21 12 9 3 0 57 22 620
2017 Person with a disability 11 41 26 3 12 7 0 57 16 43
2017 Not a person with a disability 16 38 19 14 8 5 0 57 23 694
2014 Person with a disability 4 23 16 19 27 11 0 31 51 46
2014 Not a person with a disability 13 36 20 16 11 4 0 50 28 766

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 19 12 4 2 2 0 81 7 48
2020 Not a person with a disability 65 26 6 1 1 1 0 93 1 651
2019 Person with a disability 65 20 6 4 0 2 2 89 4 54
2019 Not a person with a disability 63 26 7 2 1 2 0 90 2 766
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 33 16 6 5 0 0 73 11 48
2020 Not a person with a disability 29 46 15 9 1 0 0 75 10 653
2019 Person with a disability 52 31 7 7 0 2 0 86 7 54
2019 Not a person with a disability 34 48 10 4 2 1 0 84 6 766
2018 Person with a disability 32 48 13 4 3 0 0 80 7 31
2018 Not a person with a disability 33 45 14 6 1 1 0 78 7 614
2017 Person with a disability 16 60 7 10 2 5 0 80 13 43
2017 Not a person with a disability 30 47 13 5 3 1 0 78 9 692
2014 Person with a disability 11 32 27 12 18 0 0 43 30 46
2014 Not a person with a disability 23 41 18 9 6 2 0 66 16 769

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 33 23 14 9 0 0 53 24 48
2020 Not a person with a disability 14 33 23 21 5 3 0 49 27 648
2019 Person with a disability 22 39 14 14 9 2 0 63 23 54
2019 Not a person with a disability 17 39 22 11 6 4 0 59 18 764

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 21 17 13 9 6 0 58 24 48
2020 Not a person with a disability 26 40 15 12 2 4 1 69 15 650
2019 Person with a disability 23 34 17 11 9 4 2 60 21 53
2019 Not a person with a disability 27 37 15 10 4 5 1 69 15 768
2018 Person with a disability 19 35 16 15 3 12 0 61 21 32
2018 Not a person with a disability 26 39 16 9 5 4 1 68 15 617
2017 Person with a disability 21 32 12 7 19 9 0 59 28 43
2017 Not a person with a disability 27 39 13 10 5 6 1 70 16 695
2014 Person with a disability 19 35 10 6 15 12 3 63 25 46
2014 Not a person with a disability 29 37 15 8 5 5 1 70 14 768

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 37 18 12 6 2 0 64 18 48
2020 Not a person with a disability 24 45 22 5 1 3 0 71 6 649
2019 Person with a disability 41 25 20 7 4 3 0 68 11 54
2019 Not a person with a disability 27 39 23 6 2 3 0 68 8 767
2018 Person with a disability 16 29 34 15 3 2 0 46 19 32
2018 Not a person with a disability 24 43 21 7 2 3 0 69 9 616

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 20 13 23 20 10 0 38 48 47
2020 Not a person with a disability 20 26 19 13 9 12 2 53 25 651
2019 Person with a disability 24 23 24 5 16 8 0 51 23 54
2019 Not a person with a disability 19 26 21 10 9 13 3 53 22 766
2018 Person with a disability 7 29 18 9 16 18 3 45 31 32
2018 Not a person with a disability 16 27 23 11 9 12 2 51 23 618
2017 Person with a disability 15 29 19 2 24 12 0 49 29 42
2017 Not a person with a disability 17 24 20 12 11 13 4 49 28 695
2014 Person with a disability 2 7 11 24 31 22 3 12 73 46
2014 Not a person with a disability 12 22 20 17 12 14 2 40 35 767

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 33 15 9 21 2 0 55 30 48
2020 Not a person with a disability 18 35 21 16 8 2 0 54 24 650
2019 Person with a disability 33 36 9 9 11 2 0 70 20 54
2019 Not a person with a disability 26 36 16 11 6 4 0 65 18 766
2018 Person with a disability 22 39 21 9 6 4 0 63 16 32
2018 Not a person with a disability 22 40 19 10 7 3 0 63 17 618
2017 Person with a disability 14 46 11 19 7 2 0 62 27 43
2017 Not a person with a disability 24 37 17 11 8 3 0 62 20 697
2014 Person with a disability 12 23 16 19 22 7 2 39 44 46
2014 Not a person with a disability 21 34 18 11 9 5 2 59 22 767

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 24 13 20 36 0 2 31 56 48
2020 Not a person with a disability 10 29 20 21 16 2 2 41 38 652
2019 Person with a disability 18 32 8 23 11 7 2 54 37 54
2019 Not a person with a disability 21 28 17 14 14 3 3 52 30 768
2018 Person with a disability 16 29 14 25 15 0 0 46 40 32
2018 Not a person with a disability 16 29 18 18 15 2 2 47 34 619
2017 Person with a disability 5 18 16 23 28 7 2 26 56 43
2017 Not a person with a disability 13 26 18 19 17 3 3 42 39 697
2014 Person with a disability 8 12 18 10 46 2 4 21 60 46
2014 Not a person with a disability 14 23 19 15 19 4 5 41 38 768

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 12 16 2 7 3 4 73 10 48
2020 Not a person with a disability 54 22 9 6 3 1 5 81 10 653
2019 Person with a disability 51 24 2 11 6 4 2 80 18 54
2019 Not a person with a disability 60 20 9 4 3 1 5 84 7 769

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 20 10 7 14 0 4 68 22 48
2020 Not a person with a disability 47 23 15 6 3 2 4 75 10 652
2019 Person with a disability 53 22 6 8 4 6 2 81 12 54
2019 Not a person with a disability 55 21 12 4 2 2 4 81 6 768

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 9 2 4 8 7 2 84 13 48
2020 Not a person with a disability 79 7 3 1 1 3 6 94 3 651
2019 Person with a disability 69 7 6 4 4 4 6 85 9 52
2019 Not a person with a disability 80 6 3 1 2 3 5 94 3 764

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 19 8 7 7 7 4 76 15 48
2020 Not a person with a disability 76 9 3 0 1 2 9 96 1 653
2019 Person with a disability 58 12 10 7 6 2 5 76 14 54
2019 Not a person with a disability 82 5 1 0 1 1 10 98 1 762

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 42 21 11 7 2 0 61 18 48
2020 Not a person with a disability 19 45 18 9 3 5 0 68 12 650
2019 Person with a disability 40 33 12 8 5 2 0 75 13 54
2019 Not a person with a disability 23 42 19 7 3 5 0 69 11 766
2018 Person with a disability 19 36 29 7 6 3 0 57 13 32
2018 Not a person with a disability 21 44 20 6 4 4 1 68 11 618
2017 Person with a disability 12 44 19 11 10 3 2 58 22 43
2017 Not a person with a disability 19 45 19 7 5 4 1 67 12 695

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 39 9 12 6 2 0 73 19 48
2020 Not a person with a disability 31 48 13 4 2 2 0 81 6 648
2019 Person with a disability 46 41 4 4 5 0 0 87 9 54
2019 Not a person with a disability 36 43 12 5 2 3 0 81 7 766
2018 Person with a disability 31 42 21 3 3 0 0 72 6 32
2018 Not a person with a disability 39 44 11 3 1 2 0 85 4 619
2017 Person with a disability 22 54 10 5 7 2 0 78 12 42
2017 Not a person with a disability 32 48 13 3 2 2 0 82 5 697
2014 Person with a disability 23 38 17 9 6 7 0 66 17 46
2014 Not a person with a disability 34 40 16 4 2 4 0 77 6 768

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 35 19 8 5 2 0 68 13 48
2020 Not a person with a disability 32 43 14 3 2 6 0 79 5 651
2019 Person with a disability 45 24 12 9 6 4 0 72 15 54
2019 Not a person with a disability 39 37 14 3 1 6 1 80 4 766
2018 Person with a disability 27 39 21 12 0 0 0 67 12 32
2018 Not a person with a disability 35 43 13 3 1 4 0 82 4 619
2017 Person with a disability 21 58 10 2 9 0 0 79 11 43
2017 Not a person with a disability 33 41 15 4 2 5 1 78 6 696
2014 Person with a disability 28 24 13 13 11 8 2 59 27 46
2014 Not a person with a disability 33 38 16 4 2 7 0 76 6 769

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 36 13 11 2 8 2 71 15 47
2020 Not a person with a disability 25 35 22 6 2 9 0 67 9 652

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 29 10 10 2 6 0 77 13 47
2020 Not a person with a disability 39 37 13 5 2 3 2 80 7 653

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 32 4 10 7 2 0 79 17 48
2020 Not a person with a disability 51 38 6 3 2 1 0 89 4 650
2019 Person with a disability 52 27 6 11 4 0 0 79 15 54
2019 Not a person with a disability 54 33 7 3 2 1 0 88 5 767
2018 Person with a disability 43 42 12 0 3 0 0 84 3 32
2018 Not a person with a disability 48 40 8 3 1 0 0 88 4 619
2017 Person with a disability 43 36 7 7 6 0 0 79 14 42
2017 Not a person with a disability 45 42 7 3 3 0 0 87 6 697
2014 Person with a disability 22 41 22 6 8 0 0 63 15 46
2014 Not a person with a disability 41 40 12 4 2 0 0 82 6 767

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 35 8 13 8 0 0 70 21 48
2020 Not a person with a disability 37 33 17 9 4 0 0 70 13 651
2019 Person with a disability 40 34 14 5 7 0 0 73 12 54
2019 Not a person with a disability 45 34 12 4 4 0 0 80 8 767
2018 Person with a disability 36 29 21 7 6 0 0 66 13 32
2018 Not a person with a disability 40 34 17 6 3 0 0 74 9 616
2017 Person with a disability 30 37 15 9 9 0 0 67 18 43
2017 Not a person with a disability 35 40 14 5 5 1 0 76 10 696
2014 Person with a disability 7 21 32 19 15 6 0 30 36 46
2014 Not a person with a disability 23 36 22 11 6 1 0 60 18 769

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 35 10 6 11 0 0 73 17 47
2020 Not a person with a disability 35 38 13 11 3 0 0 73 14 650
2019 Person with a disability 36 35 14 11 4 0 0 71 15 53
2019 Not a person with a disability 44 36 11 5 3 1 0 81 8 763
2018 Person with a disability 36 35 15 10 3 0 0 72 13 32
2018 Not a person with a disability 41 36 14 6 2 0 0 78 8 616
2017 Person with a disability 26 47 7 15 6 0 0 72 21 43
2017 Not a person with a disability 34 40 14 6 4 1 0 75 11 696
2014 Person with a disability 7 25 25 18 19 6 0 34 39 46
2014 Not a person with a disability 23 39 21 11 5 1 0 62 16 769

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 31 10 5 10 0 0 76 15 48
2020 Not a person with a disability 43 27 14 8 4 3 1 72 13 652
2019 Person with a disability 40 24 11 10 9 3 4 68 20 54
2019 Not a person with a disability 44 26 14 6 5 3 1 73 12 766
2018 Person with a disability 41 15 13 6 16 6 3 61 24 32
2018 Not a person with a disability 42 29 16 6 4 3 0 73 11 623
2017 Person with a disability 39 26 11 7 7 7 2 72 16 43
2017 Not a person with a disability 39 31 13 9 5 3 1 73 14 694
2014 Person with a disability 16 16 15 27 20 7 0 34 50 46
2014 Not a person with a disability 30 29 17 10 9 4 1 62 20 767
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 21 57 22 48
2020 Not a person with a disability 20 44 36 652
2019 Person with a disability 28 37 35 54
2019 Not a person with a disability 23 43 34 769
2018 Person with a disability 18 52 31 32
2018 Not a person with a disability 19 44 36 618
2017 Person with a disability 19 50 32 43
2017 Not a person with a disability 18 47 35 697
2014 Person with a disability 38 27 35 46
2014 Not a person with a disability 26 42 32 769

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 0 25 39 19 0 17 11
2020 Not a person with a disability 23 21 35 4 12 4 132
2019 Person with a disability 7 18 43 0 24 7 16
2019 Not a person with a disability 17 26 28 4 17 7 179
2017 Not a person with a disability 23 19 31 4 20 4 128
2014 Person with a disability 28 11 33 5 9999 23 17
2014 Not a person with a disability 19 20 35 8 9999 19 198
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 48
2020 Not a person with a disability 4 96 652
2019 Person with a disability 20 80 54
2019 Not a person with a disability 8 92 767
2018 Person with a disability 21 79 32
2018 Not a person with a disability 8 92 617

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 49 51 10
2020 Not a person with a disability 61 39 28

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 28
2019 Person with a disability 0 100 10
2019 Not a person with a disability 0 100 63

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 28

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 28
2019 Person with a disability 0 100 10
2019 Not a person with a disability 0 100 62

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 49 51 10
2020 Not a person with a disability 49 51 28

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 10
2019 Not a person with a disability 11 89 61

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 20 12 7 19 13 10 52 33 48
2020 Not a person with a disability 14 16 19 4 3 36 7 54 12 652
2019 Person with a disability 15 11 16 8 7 33 10 45 26 54
2019 Not a person with a disability 14 17 17 6 4 32 10 53 17 765
2018 Person with a disability 6 16 29 9 7 31 3 33 24 32
2018 Not a person with a disability 15 15 19 7 4 32 7 50 18 617
2017 Person with a disability 7 16 21 9 11 24 11 36 32 43
2017 Not a person with a disability 13 16 18 6 5 32 9 50 19 697
2014 Person with a disability 5 16 23 8 17 20 10 30 37 46
2014 Not a person with a disability 13 15 19 7 3 35 9 49 17 769

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 28 15 9 12 4 0 62 22 48
2020 Not a person with a disability 27 35 18 5 2 11 2 71 8 653
2019 Person with a disability 33 26 22 8 2 9 0 65 10 54
2019 Not a person with a disability 27 37 15 4 4 12 1 74 9 768
2018 Person with a disability 16 34 25 12 3 9 0 55 17 32
2018 Not a person with a disability 27 31 18 5 3 14 1 68 10 618
2017 Person with a disability 10 44 14 4 12 10 7 64 19 42
2017 Not a person with a disability 23 32 18 5 4 17 2 67 11 696
2014 Person with a disability 9 22 19 12 17 19 2 39 37 46
2014 Not a person with a disability 20 29 21 7 2 19 1 62 12 769
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 48
2020 Not a person with a disability 3 97 649
2019 Person with a disability 12 88 54
2019 Not a person with a disability 3 97 764
2018 Person with a disability 19 81 32
2018 Not a person with a disability 4 96 617

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 20

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 20

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 20

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 17 19 4 9 22 10 54 19 47
2020 Not a person with a disability 15 17 19 3 2 37 7 57 9 650
2019 Person with a disability 19 12 16 2 6 39 6 56 14 54
2019 Not a person with a disability 15 15 18 2 2 38 10 59 7 766
2018 Person with a disability 4 10 34 6 3 37 6 23 17 31
2018 Not a person with a disability 15 16 23 2 1 38 5 55 5 619
2017 Person with a disability 10 17 23 2 9 34 5 43 19 42
2017 Not a person with a disability 12 17 18 2 2 39 10 57 7 696
2014 Person with a disability 4 9 23 6 10 32 16 25 31 46
2014 Not a person with a disability 12 16 20 2 2 42 6 54 6 768

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 29 14 6 8 9 0 68 16 48
2020 Not a person with a disability 27 34 19 5 1 12 2 71 7 650
2019 Person with a disability 33 30 16 5 4 11 2 72 10 54
2019 Not a person with a disability 29 37 15 3 1 14 2 78 5 765
2018 Person with a disability 22 22 33 9 3 11 0 49 14 32
2018 Not a person with a disability 27 32 21 3 1 15 1 70 5 618
2017 Person with a disability 12 36 18 5 9 17 2 60 17 42
2017 Not a person with a disability 22 34 17 3 2 20 3 73 6 696
2014 Person with a disability 6 22 20 6 12 29 4 42 27 46
2014 Not a person with a disability 21 27 21 3 1 25 1 65 6 768
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 25 26 4 20 0 0 50 24 47
2020 Not a person with a disability 27 28 19 10 14 0 2 56 24 652

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 24 28 9 12 0 0 51 21 47
2020 Not a person with a disability 40 30 17 7 5 0 0 70 13 652
2019 Person with a disability 30 22 11 18 20 0 0 52 37 53
2019 Not a person with a disability 37 30 17 9 6 0 1 68 15 767
2018 Person with a disability 31 18 21 9 16 4 0 51 27 32
2018 Not a person with a disability 31 31 20 8 9 1 1 62 18 622
2017 Person with a disability 37 22 15 10 15 0 3 60 25 41
2017 Not a person with a disability 24 26 22 14 11 0 3 52 26 694

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 33 24 12 7 0 0 57 20 48
2020 Not a person with a disability 23 23 27 16 10 0 0 46 26 652
2019 Person with a disability 27 26 28 10 9 0 0 53 19 54
2019 Not a person with a disability 26 30 24 11 8 0 1 56 20 767
2018 Person with a disability 17 38 6 30 10 0 0 54 40 32
2018 Not a person with a disability 18 29 30 14 8 0 1 48 22 622
2017 Person with a disability 8 25 24 23 19 3 0 34 42 43
2017 Not a person with a disability 19 30 29 13 7 0 1 50 21 697

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 28 16 8 8 0 3 66 17 48
2020 Not a person with a disability 33 30 20 11 5 0 1 64 15 649
2019 Person with a disability 46 22 16 9 7 0 0 68 16 53
2019 Not a person with a disability 37 30 21 8 3 0 1 67 11 763
2018 Person with a disability 23 34 28 9 6 0 0 57 16 32
2018 Not a person with a disability 29 31 23 11 3 1 2 62 15 618
2017 Person with a disability 22 31 23 7 16 3 0 53 23 43
2017 Not a person with a disability 30 30 22 12 4 1 2 61 16 690

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 33 16 19 9 0 3 55 29 48
2020 Not a person with a disability 18 20 21 19 20 0 1 39 40 649
2019 Person with a disability 32 22 14 14 18 0 0 54 31 54
2019 Not a person with a disability 25 25 22 13 13 1 1 51 26 766
2018 Person with a disability 24 22 19 16 16 0 4 48 33 31
2018 Not a person with a disability 18 25 26 18 11 0 1 44 29 620
2017 Person with a disability 12 16 24 11 32 5 0 30 46 43
2017 Not a person with a disability 21 25 25 14 13 0 2 47 27 696

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 14 18 0 2 0 6 79 2 48
2020 Not a person with a disability 53 21 11 4 3 0 7 80 8 650
2019 Person with a disability 67 19 5 0 2 0 7 92 2 54
2019 Not a person with a disability 62 19 7 3 2 0 7 88 5 762
2018 Person with a disability 49 19 16 0 3 0 14 78 4 31
2018 Not a person with a disability 56 19 10 3 2 0 9 83 6 619
2017 Person with a disability 42 11 7 11 4 7 17 70 21 43
2017 Not a person with a disability 52 19 9 3 2 1 14 84 6 693

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 24 23 9 12 0 0 55 21 47
2020 Not a person with a disability 31 27 20 11 9 0 1 59 20 651
2019 Person with a disability 32 36 11 9 12 0 0 67 22 54
2019 Not a person with a disability 41 31 16 6 6 0 1 72 12 764
2018 Person with a disability 10 39 25 9 18 0 0 49 27 32
2018 Not a person with a disability 34 31 20 7 6 0 1 66 13 620
2017 Person with a disability 22 30 14 19 13 0 2 53 33 43
2017 Not a person with a disability 37 29 20 8 5 0 1 67 13 696

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 17 21 6 12 0 16 54 21 48
2020 Not a person with a disability 33 22 17 11 10 0 6 59 22 651

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 30 18 11 10 0 0 62 21 48
2020 Not a person with a disability 29 34 21 10 4 0 1 64 14 651
2019 Person with a disability 36 31 22 5 3 2 0 68 9 54
2019 Not a person with a disability 35 32 19 8 4 1 1 68 12 764
2018 Person with a disability 27 39 19 6 9 0 0 66 15 32
2018 Not a person with a disability 28 35 23 8 4 0 2 64 13 616
2017 Person with a disability 19 50 22 2 6 0 0 70 9 43
2017 Not a person with a disability 28 34 21 11 3 1 2 64 15 695

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 29 21 15 7 0 3 57 22 48
2020 Not a person with a disability 26 33 23 12 5 0 1 60 16 650
2019 Person with a disability 31 39 13 12 6 0 0 70 17 54
2019 Not a person with a disability 31 35 20 9 4 0 1 67 13 765
2018 Person with a disability 35 23 24 15 3 0 0 58 18 32
2018 Not a person with a disability 25 38 22 11 3 0 1 64 14 616
2017 Person with a disability 26 19 30 14 11 0 0 46 25 43
2017 Not a person with a disability 26 30 26 11 5 1 2 57 16 696

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 28 23 7 4 0 3 66 11 47
2020 Not a person with a disability 35 30 20 9 3 1 1 67 13 651
2019 Person with a disability 45 20 17 11 7 0 0 65 18 54
2019 Not a person with a disability 38 33 15 8 4 0 1 72 12 765
2018 Person with a disability 48 28 14 6 3 0 0 76 9 32
2018 Not a person with a disability 32 32 21 10 4 1 1 65 14 616
2017 Person with a disability 22 32 18 16 11 0 0 54 28 43
2017 Not a person with a disability 32 31 20 9 4 1 2 65 14 695

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 16 14 13 12 3 5 58 27 48
2020 Not a person with a disability 46 27 14 7 5 0 1 74 12 649
2019 Person with a disability 47 23 6 10 10 4 0 73 21 54
2019 Not a person with a disability 51 27 10 6 5 1 1 79 11 764

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 23 22 18 17 0 3 42 35 48
2020 Not a person with a disability 29 27 23 13 7 0 0 56 20 652

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 22 30 13 4 3 5 49 18 48
2020 Not a person with a disability 32 33 21 9 4 0 1 65 13 647
2019 Person with a disability 32 27 24 13 3 0 0 59 16 54
2019 Not a person with a disability 39 34 17 7 3 0 1 74 10 759
2018 Person with a disability 35 22 24 12 6 0 0 57 19 32
2018 Not a person with a disability 34 34 20 8 3 0 1 69 11 611
2017 Person with a disability 27 37 18 12 5 2 0 65 17 43
2017 Not a person with a disability 37 31 19 6 3 1 3 71 10 696

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 29 15 7 8 0 3 70 15 48
2020 Not a person with a disability 45 26 16 8 3 0 1 73 11 646
2019 Person with a disability 45 27 19 2 7 0 0 72 9 54
2019 Not a person with a disability 60 25 9 3 2 0 1 86 5 763
2018 Person with a disability 47 29 5 12 6 0 0 76 19 32
2018 Not a person with a disability 58 25 10 3 2 0 2 85 5 616
2017 Person with a disability 47 28 9 9 2 2 2 78 12 43
2017 Not a person with a disability 60 22 10 4 3 0 1 83 7 697

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 38 18 13 2 0 0 67 15 48
2020 Not a person with a disability 30 36 20 9 4 0 1 67 13 648

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 33 8 6 7 0 3 79 13 48
2020 Not a person with a disability 70 16 6 1 0 0 6 91 2 650
2019 Person with a disability 58 9 15 8 7 0 4 70 15 54
2019 Not a person with a disability 81 9 2 1 1 1 6 97 1 762
2018 Person with a disability 43 30 9 3 3 6 6 83 7 32
2018 Not a person with a disability 79 10 3 1 1 0 5 95 3 615

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 14 13 7 8 0 0 73 15 48
2020 Not a person with a disability 82 8 3 1 2 0 4 94 3 647
2019 Person with a disability 62 16 10 6 3 4 0 81 9 54
2019 Not a person with a disability 80 9 4 2 3 0 2 91 5 763
2018 Person with a disability 64 17 10 3 3 0 3 83 7 31
2018 Not a person with a disability 75 10 5 3 2 1 4 90 5 614
2017 Person with a disability 59 17 4 9 7 2 2 79 16 43
2017 Not a person with a disability 77 8 5 3 2 1 4 90 5 695

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 17 11 9 4 2 3 75 14 48
2020 Not a person with a disability 66 22 5 3 1 0 3 90 4 647
2019 Person with a disability 47 25 17 7 3 0 0 73 10 54
2019 Not a person with a disability 55 28 11 3 2 0 1 83 6 760
2018 Person with a disability 46 42 6 6 0 0 0 88 6 32
2018 Not a person with a disability 51 29 12 4 3 0 1 80 7 619
2017 Person with a disability 42 29 20 2 4 2 0 73 7 43
2017 Not a person with a disability 56 27 8 5 2 0 3 85 7 696

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 18 8 9 9 0 3 74 18 48
2020 Not a person with a disability 70 15 7 3 2 0 3 88 6 649
2019 Person with a disability 53 24 10 8 5 0 0 77 13 54
2019 Not a person with a disability 68 16 7 4 3 0 1 86 7 760
2018 Person with a disability 58 19 14 9 0 0 0 77 9 32
2018 Not a person with a disability 60 21 8 5 4 0 2 82 9 616
2017 Person with a disability 52 21 4 9 9 2 2 77 19 43
2017 Not a person with a disability 66 15 8 5 3 0 3 83 9 694

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 5 0 2 2 0 46 92 8 47
2020 Not a person with a disability 63 10 3 2 0 0 21 93 3 649
2019 Person with a disability 52 6 0 0 3 0 39 95 5 53
2019 Not a person with a disability 61 10 3 2 1 0 23 92 3 759
2018 Person with a disability 56 3 3 3 3 0 32 87 9 31
2018 Not a person with a disability 54 12 5 2 2 0 24 88 5 617
2017 Person with a disability 59 4 4 7 0 2 23 85 9 43
2017 Not a person with a disability 58 11 3 2 1 0 24 92 4 695

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 71 16 3 0 2 0 9 95 2 48
2020 Not a person with a disability 67 19 8 1 1 0 4 89 3 653
2019 Person with a disability 58 27 6 0 4 0 5 90 4 54
2019 Not a person with a disability 68 16 7 1 1 0 6 90 2 764
2018 Person with a disability 69 10 9 6 3 0 3 81 10 32
2018 Not a person with a disability 66 17 8 2 1 0 6 88 3 618
2017 Person with a disability 58 14 16 0 0 3 10 82 0 42
2017 Not a person with a disability 65 19 5 2 1 1 7 91 4 694

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 20 17 16 13 0 0 54 29 48
2020 Not a person with a disability 52 22 11 5 8 0 3 75 14 650
2019 Person with a disability 54 13 17 4 9 2 2 69 13 54
2019 Not a person with a disability 71 14 6 3 4 0 3 87 7 764
2018 Person with a disability 50 17 12 6 16 0 0 66 22 32
2018 Not a person with a disability 67 14 6 4 4 1 4 86 8 616
2017 Person with a disability 46 12 5 5 16 7 10 70 25 43
2017 Not a person with a disability 64 13 8 4 5 1 5 82 10 697

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 39 20 13 10 0 0 57 23 48
2020 Not a person with a disability 41 29 19 5 3 1 2 72 9 650
2019 Person with a disability 28 40 12 6 13 0 2 69 19 54
2019 Not a person with a disability 53 27 11 4 2 0 2 82 6 762
2018 Person with a disability 16 35 21 19 10 0 0 51 28 32
2018 Not a person with a disability 49 30 12 4 2 0 3 81 6 617
2017 Person with a disability 17 30 30 2 11 2 7 52 15 43
2017 Not a person with a disability 50 30 12 4 1 0 3 82 5 694

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 44 22 14 7 0 0 57 21 48
2020 Not a person with a disability 21 38 29 6 5 0 1 60 11 652

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 2 37 27 20 11 3 0 40 32 48
2020 Not a person with a disability 13 32 37 13 4 0 0 45 18 650
2019 Person with a disability 10 36 34 14 5 2 0 47 19 54
2019 Not a person with a disability 20 37 31 10 2 0 0 57 12 767
2018 Person with a disability 11 34 33 9 13 0 0 45 22 32
2018 Not a person with a disability 14 37 37 9 3 0 0 51 12 619
2017 Person with a disability 10 28 33 23 5 3 0 38 28 43
2017 Not a person with a disability 14 37 34 11 4 1 0 51 15 697

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 18 40 21 4 0 0 25 35 48
2020 Not a person with a disability 9 20 37 23 10 0 0 34 29 653
2019 Person with a disability 9 22 36 29 4 0 0 33 31 54
2019 Not a person with a disability 6 16 34 27 17 0 0 44 22 762
2018 Person with a disability 13 19 45 16 3 4 0 19 34 31
2018 Not a person with a disability 5 14 39 28 14 0 0 42 19 616
2017 Person with a disability 5 28 43 20 5 0 0 24 32 42
2017 Not a person with a disability 5 15 37 28 14 0 1 42 20 696

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 36 12 13 5 2 0 69 19 47
2020 Not a person with a disability 31 46 15 5 2 1 0 78 6 652
2019 Person with a disability 18 43 15 12 5 2 4 66 18 54
2019 Not a person with a disability 22 40 21 8 3 5 0 66 12 766
2018 Person with a disability 20 34 18 22 3 3 0 56 26 32
2018 Not a person with a disability 22 45 18 7 2 5 0 71 10 616
2017 Person with a disability 2 49 23 7 16 2 0 53 24 43
2017 Not a person with a disability 15 38 22 10 6 9 0 59 17 695

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 36 8 16 5 0 0 70 22 48
2020 Not a person with a disability 30 37 17 8 5 3 0 70 13 653

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 28 9 6 20 2 3 63 28 48
2020 Not a person with a disability 42 33 8 9 6 2 0 76 16 649

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 26 10 4 10 4 3 74 16 48
2020 Not a person with a disability 51 30 11 4 2 2 1 83 6 650

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 34 13 11 14 0 0 63 24 48
2020 Not a person with a disability 31 35 18 10 4 1 0 68 14 653
2019 Person with a disability 29 34 13 13 9 2 0 65 22 54
2019 Not a person with a disability 25 40 19 8 5 3 0 67 13 762
2018 Person with a disability 19 27 26 19 6 3 0 47 26 32
2018 Not a person with a disability 23 43 16 10 5 3 0 68 15 617
2017 Person with a disability 10 52 12 11 16 0 0 61 27 43
2017 Not a person with a disability 18 41 20 11 6 4 0 62 17 695

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 34 14 6 0 0 0 79 6 48
2020 Not a person with a disability 40 44 8 7 2 0 0 84 8 653

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 31 13 7 4 0 0 76 11 48
2020 Not a person with a disability 38 41 9 8 3 0 0 79 11 649

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 30 22 4 2 0 0 72 6 48
2020 Not a person with a disability 35 43 16 4 1 0 1 79 5 644

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 31 7 2 2 0 2 89 4 48
2020 Not a person with a disability 48 36 10 3 2 1 1 84 5 649

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 83 11 4 0 2 0 0 94 2 48
2020 Not a person with a disability 78 17 3 1 1 1 0 96 1 650

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 25 12 4 2 0 2 81 6 47
2020 Not a person with a disability 49 38 9 2 0 1 0 89 2 652

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 19 9 14 10 0 0 67 24 48
2020 Not a person with a disability 51 33 7 5 3 1 0 85 8 649

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 25 11 9 2 0 0 78 11 48
2020 Not a person with a disability 47 33 10 5 3 1 1 82 9 647
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 47
2020 Not a person with a disability 6 94 649

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 47
2020 Not a person with a disability 7 93 648
2019 Person with a disability 62 38 54
2019 Not a person with a disability 9 91 766
2017 Person with a disability 53 47 43
2017 Not a person with a disability 12 88 694
2014 Person with a disability 54 46 46
2014 Not a person with a disability 8 92 769

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 100 0 14
2020 Not a person with a disability 26 74 44

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 76 24 14
2020 Not a person with a disability 71 29 44
2019 Person with a disability 79 21 34
2019 Not a person with a disability 81 19 68
2017 Person with a disability 87 13 23
2017 Not a person with a disability 82 18 86
2014 Person with a disability 96 4 24
2014 Not a person with a disability 79 21 62

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 26 7 8 18 0 0 67 26 11
2020 Not a person with a disability 51 33 6 6 3 0 0 84 10 30
2019 Person with a disability 45 25 15 12 4 0 0 70 15 27
2019 Not a person with a disability 66 25 4 3 0 0 2 93 4 54
2017 Person with a disability 50 35 0 10 5 0 0 86 14 20
2017 Not a person with a disability 49 40 2 2 3 0 5 94 5 71
2014 Person with a disability 49 38 0 4 10 0 0 87 13 23
2014 Not a person with a disability 59 26 8 4 0 2 0 87 4 49

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 23 0 14 7 4 0 78 22 48
2020 Not a person with a disability 44 36 8 4 1 3 4 86 6 652
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 68 18 0 83 17 48
2020 Not a person with a disability 17 64 19 1 79 21 653

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 10 12 5 6 7 13 71 15 48
2020 Not a person with a disability 45 21 10 7 4 1 11 76 12 651
2019 Person with a disability 44 10 13 8 9 0 16 64 20 54
2019 Not a person with a disability 45 18 13 7 7 1 9 71 15 756
2018 Person with a disability 52 14 9 6 7 0 13 75 14 31
2018 Not a person with a disability 46 16 13 7 8 1 8 68 17 616
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