2020 Public Service Employee Survey Results for Library and Archives Canada by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 46 7 12 2 0 0 79 15 634
2020 Ontario (excluding National Capital Region) 44 39 0 17 0 0 0 83 17 12
2020 Quebec (excluding National Capital Region) 45 38 7 6 3 0 0 83 10 28
2020 Manitoba 5 73 11 10 0 0 0 78 10 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 70 23 3 3 1 0 0 94 4 630
2020 Ontario (excluding National Capital Region) 73 19 8 0 0 0 0 92 0 12
2020 Quebec (excluding National Capital Region) 52 42 0 6 0 0 0 94 6 28
2020 Manitoba 95 5 0 0 0 0 0 100 0 19
2017 National Capital Region 61 32 3 3 1 0 0 93 4 685
2017 Quebec (excluding National Capital Region) 74 17 5 0 5 0 0 91 5 23
2017 Manitoba 95 5 0 0 0 0 0 100 0 19
2014 National Capital Region 59 31 5 3 1 0 0 91 4 733
2014 Ontario (excluding National Capital Region) 46 46 8 0 0 0 0 92 0 11
2014 Quebec (excluding National Capital Region) 68 21 4 7 0 0 0 89 7 29
2014 British Columbia 56 24 0 12 8 0 0 80 20 10
2014 Manitoba 67 23 4 5 0 0 0 91 5 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 38 12 13 5 0 0 71 17 634
2020 Ontario (excluding National Capital Region) 51 25 8 8 8 0 0 75 16 12
2020 Quebec (excluding National Capital Region) 48 40 3 10 0 0 0 88 10 28
2020 Manitoba 36 49 10 0 5 0 0 85 5 19
2019 National Capital Region 52 34 5 6 2 0 0 86 8 751
2019 Quebec (excluding National Capital Region) 52 34 10 4 0 0 0 86 4 30
2019 Manitoba 19 59 12 5 5 0 0 78 10 23
2017 National Capital Region 46 39 6 6 3 0 0 85 8 686
2017 Quebec (excluding National Capital Region) 52 31 9 9 0 0 0 82 9 23
2017 Manitoba 50 38 6 0 6 0 0 88 6 18
2014 National Capital Region 43 42 6 7 3 0 0 84 9 733
2014 Ontario (excluding National Capital Region) 58 26 8 0 9 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 44 43 3 10 0 0 0 87 10 29
2014 British Columbia 35 57 0 0 8 0 0 92 8 10
2014 Manitoba 53 27 16 4 0 0 0 80 4 22

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 35 40 14 8 2 0 1 76 11 632
2020 Ontario (excluding National Capital Region) 44 8 25 23 0 0 0 53 23 12
2020 Quebec (excluding National Capital Region) 43 47 0 10 0 0 0 90 10 28
2020 Manitoba 20 64 0 16 0 0 0 84 16 19
2019 National Capital Region 35 43 10 9 2 0 0 78 12 751
2019 Quebec (excluding National Capital Region) 45 33 7 15 0 0 0 78 15 30
2019 Manitoba 10 52 11 22 5 0 0 62 27 22
2018 National Capital Region 29 50 11 8 2 0 0 79 9 603
2018 Quebec (excluding National Capital Region) 53 37 10 0 0 0 0 90 0 22
2018 Manitoba 19 66 9 0 6 0 0 85 6 13
2017 National Capital Region 32 43 11 10 3 0 1 76 13 685
2017 Quebec (excluding National Capital Region) 35 30 13 13 9 0 0 65 22 23
2017 Manitoba 38 47 0 5 10 0 0 85 15 19
2014 National Capital Region 28 42 12 13 4 0 1 70 17 734
2014 Ontario (excluding National Capital Region) 20 43 8 17 0 0 11 71 20 11
2014 Quebec (excluding National Capital Region) 29 44 9 19 0 0 0 72 19 29
2014 British Columbia 47 12 0 41 0 0 0 59 41 10
2014 Manitoba 20 55 4 18 4 0 0 75 22 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 38 12 9 2 0 0 77 11 631
2020 Ontario (excluding National Capital Region) 53 31 0 8 8 0 0 84 16 12
2020 Quebec (excluding National Capital Region) 48 42 3 6 0 0 0 90 6 28
2020 Manitoba 47 48 0 5 0 0 0 95 5 19
2019 National Capital Region 52 34 7 6 1 0 0 86 6 747
2019 Quebec (excluding National Capital Region) 51 42 7 0 0 0 0 93 0 30
2019 Manitoba 36 42 9 7 5 0 0 79 12 23
2017 National Capital Region 46 41 7 5 1 0 0 87 5 685
2017 Quebec (excluding National Capital Region) 35 47 0 18 0 0 0 82 18 23
2017 Manitoba 58 42 0 0 0 0 0 100 0 19
2014 National Capital Region 43 41 10 4 2 0 0 84 6 734
2014 Ontario (excluding National Capital Region) 40 43 8 9 0 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 41 45 4 7 3 0 0 86 10 29
2014 British Columbia 35 36 17 0 12 0 0 71 12 10
2014 Manitoba 53 29 9 9 0 0 0 82 9 22

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 32 11 5 3 0 0 81 8 627
2020 Ontario (excluding National Capital Region) 53 17 16 0 15 0 0 69 15 12
2020 Quebec (excluding National Capital Region) 51 35 10 3 0 0 0 87 3 28
2020 Manitoba 60 34 6 0 0 0 0 94 0 18
2019 National Capital Region 50 29 10 6 3 1 1 80 10 752
2019 Quebec (excluding National Capital Region) 67 20 4 7 0 3 0 89 7 29
2019 Manitoba 44 51 0 5 0 0 0 95 5 23
2018 National Capital Region 47 34 10 5 3 1 0 82 8 603
2018 Quebec (excluding National Capital Region) 55 31 10 4 0 0 0 86 4 21
2018 Manitoba 53 28 19 0 0 0 0 81 0 13
2017 National Capital Region 46 33 10 6 4 1 1 81 10 686
2017 Quebec (excluding National Capital Region) 58 25 13 4 0 0 0 83 4 23
2017 Manitoba 74 26 0 0 0 0 0 100 0 19
2014 National Capital Region 37 35 15 7 4 1 1 74 11 733
2014 Ontario (excluding National Capital Region) 58 26 8 9 0 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 49 38 0 7 6 0 0 87 13 29
2014 British Columbia 59 29 12 0 0 0 0 88 0 10
2014 Manitoba 49 27 9 5 9 0 0 77 14 22

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 42 10 6 3 0 0 81 9 635
2020 Ontario (excluding National Capital Region) 36 40 16 0 8 0 0 75 8 12
2020 Quebec (excluding National Capital Region) 41 43 17 0 0 0 0 83 0 28
2020 Manitoba 31 53 10 5 0 0 0 84 5 19
2019 National Capital Region 44 38 10 5 2 0 0 83 7 751
2019 Quebec (excluding National Capital Region) 60 31 9 0 0 0 0 91 0 30
2019 Manitoba 25 41 21 7 5 0 0 66 12 23
2018 National Capital Region 41 42 9 6 2 0 0 83 8 599
2018 Quebec (excluding National Capital Region) 54 38 8 0 0 0 0 92 0 22
2018 Manitoba 35 31 28 6 0 0 0 66 6 13
2017 National Capital Region 40 44 9 5 3 0 0 84 7 687
2017 Quebec (excluding National Capital Region) 33 40 9 18 0 0 0 73 18 23
2017 Manitoba 36 37 21 5 0 0 0 73 5 19
2014 National Capital Region 31 45 13 7 4 0 0 76 11 733
2014 Ontario (excluding National Capital Region) 37 43 19 0 0 0 0 81 0 11
2014 Quebec (excluding National Capital Region) 30 46 10 12 3 0 0 75 15 29
2014 British Columbia 53 26 21 0 0 0 0 79 0 10
2014 Manitoba 30 33 20 4 14 0 0 62 18 22

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 37 36 12 11 4 0 0 72 15 634
2020 Ontario (excluding National Capital Region) 36 25 31 0 8 0 0 61 8 12
2020 Quebec (excluding National Capital Region) 42 36 11 11 0 0 0 78 11 28
2020 Manitoba 52 37 11 0 0 0 0 89 0 19
2019 National Capital Region 35 40 12 7 6 0 0 75 13 752
2019 Quebec (excluding National Capital Region) 44 43 3 6 0 4 0 90 7 30
2019 Manitoba 12 40 25 13 10 0 0 52 23 23
2018 National Capital Region 32 37 13 11 6 1 0 70 17 603
2018 Quebec (excluding National Capital Region) 36 30 19 5 10 0 0 66 15 22
2018 Manitoba 38 16 40 0 6 0 0 54 6 13
2017 National Capital Region 29 37 15 10 8 1 0 67 18 686
2017 Quebec (excluding National Capital Region) 21 39 18 13 9 0 0 60 23 23
2017 Manitoba 26 31 22 11 10 0 0 57 21 19
2014 National Capital Region 25 38 17 12 8 0 0 63 20 734
2014 Ontario (excluding National Capital Region) 29 35 17 9 11 0 0 63 20 11
2014 Quebec (excluding National Capital Region) 34 45 6 4 10 0 0 79 14 29
2014 British Columbia 32 18 9 20 12 9 0 55 35 10
2014 Manitoba 21 21 21 30 7 0 0 41 38 22

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 42 10 7 2 0 0 81 9 633
2020 Ontario (excluding National Capital Region) 36 56 0 0 8 0 0 92 8 12
2020 Quebec (excluding National Capital Region) 39 49 0 12 0 0 0 88 12 28
2020 Manitoba 41 49 10 0 0 0 0 90 0 19
2019 National Capital Region 39 42 10 7 2 0 0 81 9 748
2019 Quebec (excluding National Capital Region) 50 37 8 5 0 0 0 87 5 30
2019 Manitoba 34 41 4 22 0 0 0 74 22 23
2018 National Capital Region 36 43 11 6 3 0 0 79 9 604
2018 Quebec (excluding National Capital Region) 43 29 19 9 0 0 0 72 9 22
2018 Manitoba 41 37 15 0 6 0 0 79 6 13
2017 National Capital Region 32 47 11 7 3 0 0 79 10 686
2017 Quebec (excluding National Capital Region) 39 39 9 8 5 0 0 78 13 23
2017 Manitoba 26 63 5 5 0 0 0 89 5 19

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 53 35 8 2 2 0 0 88 4 632
2020 Ontario (excluding National Capital Region) 36 23 25 8 8 0 0 59 16 12
2020 Quebec (excluding National Capital Region) 48 44 5 3 0 0 0 92 3 28
2020 Manitoba 52 43 5 0 0 0 0 95 0 19
2019 National Capital Region 51 39 6 3 1 0 0 90 4 751
2019 Quebec (excluding National Capital Region) 75 25 0 0 0 0 0 100 0 30
2019 Manitoba 31 59 10 0 0 0 0 90 0 23
2018 National Capital Region 51 38 6 3 1 0 0 90 4 604
2018 Quebec (excluding National Capital Region) 47 39 14 0 0 0 0 86 0 22
2018 Manitoba 38 46 15 0 0 0 0 85 0 13
2017 National Capital Region 44 39 10 4 2 0 0 84 6 687
2017 Quebec (excluding National Capital Region) 48 43 0 0 5 4 0 95 5 23
2017 Manitoba 32 58 0 0 10 0 0 90 10 19
2014 National Capital Region 41 43 9 4 2 1 0 85 6 734
2014 Ontario (excluding National Capital Region) 37 29 25 9 0 0 0 66 9 11
2014 Quebec (excluding National Capital Region) 42 44 7 0 7 0 0 86 7 29
2014 British Columbia 50 9 8 12 0 9 12 74 15 10
2014 Manitoba 31 61 4 4 0 0 0 93 4 22

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 37 35 12 9 6 0 0 73 15 633
2020 Ontario (excluding National Capital Region) 36 25 16 15 8 0 0 61 23 12
2020 Quebec (excluding National Capital Region) 48 31 12 10 0 0 0 79 10 28
2020 Manitoba 41 43 11 5 0 0 0 84 5 19
2019 National Capital Region 39 38 12 7 5 0 0 77 12 752
2019 Quebec (excluding National Capital Region) 47 31 11 3 0 8 0 85 3 30
2019 Manitoba 25 25 16 34 0 0 0 50 34 23
2018 National Capital Region 32 42 12 7 6 0 0 75 13 602
2018 Quebec (excluding National Capital Region) 39 42 13 6 0 0 0 81 6 22
2018 Manitoba 38 31 25 6 0 0 0 69 6 13
2017 National Capital Region 33 36 15 9 7 0 0 69 16 686
2017 Quebec (excluding National Capital Region) 26 35 22 8 9 0 0 61 18 23
2017 Manitoba 36 32 22 5 5 0 0 68 10 19

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 54 34 8 3 0 0 0 88 3 628
2020 Ontario (excluding National Capital Region) 42 41 8 0 8 0 0 84 8 12
2020 Quebec (excluding National Capital Region) 40 50 10 0 0 0 0 90 0 28
2020 Manitoba 39 45 11 6 0 0 0 83 6 18
2019 National Capital Region 55 33 9 2 1 0 0 88 3 747
2019 Quebec (excluding National Capital Region) 65 19 16 0 0 0 0 84 0 30
2019 Manitoba 53 27 12 9 0 0 0 80 9 23
2018 National Capital Region 56 33 8 2 1 0 0 89 3 600
2018 Quebec (excluding National Capital Region) 45 46 9 0 0 0 0 91 0 22
2018 Manitoba 50 15 34 0 0 0 0 66 0 13
2017 National Capital Region 54 35 7 3 1 0 0 89 3 687
2017 Quebec (excluding National Capital Region) 53 28 5 14 0 0 0 81 14 22
2017 Manitoba 51 27 22 0 0 0 0 78 0 19
2014 National Capital Region 57 32 8 1 1 0 0 89 3 732
2014 Ontario (excluding National Capital Region) 66 26 8 0 0 0 0 92 0 11
2014 Quebec (excluding National Capital Region) 63 25 4 4 3 0 0 89 7 29
2014 British Columbia 71 17 12 0 0 0 0 88 0 10
2014 Manitoba 57 34 4 0 5 0 0 91 5 22

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 38 15 9 4 0 0 71 13 633
2020 Ontario (excluding National Capital Region) 36 25 17 15 8 0 0 61 23 12
2020 Quebec (excluding National Capital Region) 39 53 8 0 0 0 0 92 0 28
2020 Manitoba 46 44 5 5 0 0 0 89 5 19
2019 National Capital Region 37 38 11 9 5 0 0 75 14 751
2019 Quebec (excluding National Capital Region) 48 26 12 10 0 4 0 77 10 29
2019 Manitoba 15 31 44 0 10 0 0 47 10 23
2018 National Capital Region 32 42 13 8 5 0 0 74 13 601
2018 Quebec (excluding National Capital Region) 27 43 19 6 4 0 0 70 10 22
2018 Manitoba 15 75 9 0 0 0 0 91 0 13
2017 National Capital Region 31 43 12 8 5 0 0 74 13 686
2017 Quebec (excluding National Capital Region) 23 44 9 19 5 0 0 67 24 22
2017 Manitoba 16 68 11 0 5 0 0 84 5 19
2014 National Capital Region 21 43 15 13 6 0 1 65 19 733
2014 Ontario (excluding National Capital Region) 32 35 17 9 0 0 9 72 10 11
2014 Quebec (excluding National Capital Region) 24 44 7 14 10 0 0 68 25 29
2014 British Columbia 41 9 12 26 0 12 0 57 30 10
2014 Manitoba 23 46 13 18 0 0 0 69 18 22

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 35 14 8 4 0 0 74 11 633
2020 Ontario (excluding National Capital Region) 36 25 8 23 8 0 0 61 31 12
2020 Quebec (excluding National Capital Region) 43 42 15 0 0 0 0 85 0 28
2020 Manitoba 24 60 5 11 0 0 0 84 11 19
2019 National Capital Region 41 35 14 5 5 0 0 76 10 751
2019 Quebec (excluding National Capital Region) 43 40 7 6 0 4 0 87 7 30
2019 Manitoba 19 40 31 5 5 0 0 59 10 23
2018 National Capital Region 37 37 15 6 5 0 0 74 11 598
2018 Quebec (excluding National Capital Region) 32 51 13 0 4 0 0 83 4 22
2018 Manitoba 37 44 19 0 0 0 0 81 0 13
2017 National Capital Region 34 40 13 4 7 0 1 75 11 685
2017 Quebec (excluding National Capital Region) 27 36 18 10 9 0 0 63 19 22
2017 Manitoba 41 38 16 0 5 0 0 79 5 19
2014 National Capital Region 31 37 17 9 5 0 1 68 14 732
2014 Ontario (excluding National Capital Region) 37 26 17 20 0 0 0 63 20 11
2014 Quebec (excluding National Capital Region) 24 37 18 10 7 0 3 63 18 29
2014 British Columbia 50 9 12 17 12 0 0 59 29 10
2014 Manitoba 30 30 20 20 0 0 0 60 20 22

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 32 44 13 8 2 0 0 76 10 627
2020 Ontario (excluding National Capital Region) 36 31 16 8 8 0 0 67 16 12
2020 Quebec (excluding National Capital Region) 42 40 8 7 3 0 0 82 10 28
2020 Manitoba 14 70 11 5 0 0 0 84 5 19
2019 National Capital Region 36 42 11 8 2 0 1 78 10 748
2019 Quebec (excluding National Capital Region) 54 39 0 3 0 0 4 97 3 30
2019 Manitoba 24 46 12 18 0 0 0 70 18 23
2018 National Capital Region 31 47 12 7 3 0 0 78 10 597
2018 Quebec (excluding National Capital Region) 50 22 23 4 0 0 0 72 4 22
2018 Manitoba 47 28 25 0 0 0 0 75 0 13
2017 National Capital Region 31 44 13 7 4 1 1 76 11 686
2017 Quebec (excluding National Capital Region) 32 31 14 19 5 0 0 63 23 22
2017 Manitoba 53 47 0 0 0 0 0 100 0 19
2014 National Capital Region 27 41 17 10 5 1 0 68 15 734
2014 Ontario (excluding National Capital Region) 29 29 25 17 0 0 0 57 17 11
2014 Quebec (excluding National Capital Region) 35 26 26 6 3 0 4 64 10 29
2014 British Columbia 53 26 0 20 0 0 0 80 20 10
2014 Manitoba 32 53 11 4 0 0 0 86 4 22

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 48 37 9 5 1 0 0 85 6 634
2020 Ontario (excluding National Capital Region) 44 39 8 0 8 0 0 84 8 12
2020 Quebec (excluding National Capital Region) 49 33 17 0 0 0 0 83 0 28
2020 Manitoba 41 48 11 0 0 0 0 89 0 19
2019 National Capital Region 47 39 8 5 1 0 0 86 6 752
2019 Quebec (excluding National Capital Region) 63 30 7 0 0 0 0 93 0 29
2019 Manitoba 37 36 24 4 0 0 0 72 4 22
2018 National Capital Region 46 40 8 4 2 0 0 86 5 603
2018 Quebec (excluding National Capital Region) 54 32 14 0 0 0 0 86 0 22
2018 Manitoba 44 25 31 0 0 0 0 69 0 13
2017 National Capital Region 43 42 9 5 1 0 0 85 6 685
2017 Quebec (excluding National Capital Region) 45 36 9 10 0 0 0 81 10 22
2017 Manitoba 47 27 27 0 0 0 0 73 0 19
2014 National Capital Region 41 39 12 5 2 0 0 80 8 734
2014 Ontario (excluding National Capital Region) 52 39 9 0 0 0 0 91 0 10
2014 Quebec (excluding National Capital Region) 54 27 7 11 0 0 0 82 11 29
2014 British Columbia 62 26 12 0 0 0 0 88 0 10
2014 Manitoba 46 36 0 9 9 0 0 82 18 22

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 46 30 13 6 4 0 1 77 10 635
2020 Ontario (excluding National Capital Region) 17 52 25 0 6 0 0 69 6 12
2020 Quebec (excluding National Capital Region) 61 27 8 5 0 0 0 88 5 28
2020 Manitoba 31 38 16 0 10 0 5 73 11 19
2019 National Capital Region 49 30 12 5 3 0 1 80 8 745
2019 Quebec (excluding National Capital Region) 63 29 3 3 3 0 0 92 5 30
2019 Manitoba 29 61 10 0 0 0 0 90 0 23
2018 National Capital Region 43 35 12 7 3 1 0 78 10 606
2018 Quebec (excluding National Capital Region) 65 26 9 0 0 0 0 91 0 21
2018 Manitoba 60 25 6 0 0 0 9 93 0 13
2017 National Capital Region 47 35 10 5 3 0 1 83 7 687
2017 Quebec (excluding National Capital Region) 50 23 19 0 5 0 4 75 5 22
2017 Manitoba 70 30 0 0 0 0 0 100 0 19
2014 National Capital Region 42 35 14 5 2 0 1 78 7 734
2014 Ontario (excluding National Capital Region) 63 20 17 0 0 0 0 83 0 11
2014 Quebec (excluding National Capital Region) 58 35 3 0 3 0 0 94 3 29
2014 British Columbia 59 21 20 0 0 0 0 80 0 10
2014 Manitoba 42 34 8 7 0 0 9 83 8 22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 7 22 39 22 9 0 1 31 29 632
2020 Ontario (excluding National Capital Region) 8 15 41 36 0 0 0 36 23 12
2020 Quebec (excluding National Capital Region) 3 7 37 32 18 3 0 51 11 28
2020 Manitoba 5 15 17 37 26 0 0 63 20 19
2019 National Capital Region 6 18 38 26 11 1 0 38 24 753
2019 Quebec (excluding National Capital Region) 0 15 29 26 27 3 0 55 15 30
2019 Manitoba 5 27 37 18 13 0 0 31 32 23
2018 National Capital Region 4 22 43 21 9 1 0 31 26 606
2018 Quebec (excluding National Capital Region) 9 16 38 22 14 0 0 37 25 22
2018 Manitoba 6 9 35 31 9 0 9 44 17 13
2017 National Capital Region 7 22 38 20 9 2 2 30 30 685
2017 Quebec (excluding National Capital Region) 13 13 35 22 17 0 0 39 26 23
2017 Manitoba 5 0 25 42 22 0 5 68 5 19
2014 National Capital Region 13 28 33 15 7 1 3 23 43 734
2014 Ontario (excluding National Capital Region) 9 26 37 17 11 0 0 29 35 11
2014 Quebec (excluding National Capital Region) 7 27 39 10 14 0 3 25 35 29
2014 British Columbia 8 12 59 0 9 12 0 10 23 10
2014 Manitoba 7 15 35 13 25 0 5 40 23 22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 10 23 27 25 12 1 1 38 34 630
2020 Ontario (excluding National Capital Region) 23 0 33 18 26 0 0 44 23 12
2020 Quebec (excluding National Capital Region) 0 10 37 28 22 3 0 51 11 28
2020 Manitoba 5 10 38 33 15 0 0 47 15 19
2019 National Capital Region 5 11 25 34 21 4 2 58 16 748
2019 Quebec (excluding National Capital Region) 0 3 16 22 47 9 3 78 4 30
2019 Manitoba 14 23 27 10 26 0 0 36 37 22
2018 National Capital Region 5 12 35 30 15 3 0 47 17 603
2018 Quebec (excluding National Capital Region) 4 5 38 22 28 3 0 51 9 22
2018 Manitoba 6 6 23 47 9 0 9 62 13 13
2017 National Capital Region 7 14 32 26 15 5 2 44 22 684
2017 Quebec (excluding National Capital Region) 9 14 26 26 13 5 8 45 26 23
2017 Manitoba 5 10 36 21 27 0 0 49 15 19
2014 National Capital Region 15 26 33 12 7 3 3 21 44 732
2014 Ontario (excluding National Capital Region) 9 17 37 26 11 0 0 37 26 11
2014 Quebec (excluding National Capital Region) 6 17 39 24 6 0 7 33 25 29
2014 British Columbia 29 24 30 8 9 0 0 17 53 10
2014 Manitoba 11 13 31 18 27 0 0 45 24 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 11 19 34 22 9 2 2 32 32 631
2020 Ontario (excluding National Capital Region) 15 33 8 19 18 0 8 39 52 12
2020 Quebec (excluding National Capital Region) 7 10 40 20 23 0 0 43 17 28
2020 Manitoba 5 15 6 43 26 5 0 73 21 19
2019 National Capital Region 10 18 33 20 14 3 3 35 30 751
2019 Quebec (excluding National Capital Region) 12 8 8 30 35 7 0 70 21 30
2019 Manitoba 0 13 33 22 17 15 0 46 16 23
2018 National Capital Region 9 23 36 20 8 3 1 30 33 604
2018 Quebec (excluding National Capital Region) 8 15 18 31 19 3 4 55 26 22
2018 Manitoba 0 6 31 34 9 9 9 53 8 13
2017 National Capital Region 12 20 34 17 11 3 4 29 35 682
2017 Quebec (excluding National Capital Region) 18 4 13 23 22 0 21 56 28 23
2017 Manitoba 0 0 25 26 27 5 16 69 0 19
2014 National Capital Region 23 29 21 11 8 3 5 21 56 733
2014 Ontario (excluding National Capital Region) 9 0 42 17 11 0 20 36 11 11
2014 Quebec (excluding National Capital Region) 14 19 23 20 8 0 15 34 39 29
2014 British Columbia 17 21 33 0 17 12 0 20 43 10
2014 Manitoba 17 16 19 14 28 0 6 44 35 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 5 12 30 33 19 0 1 52 17 627
2020 Ontario (excluding National Capital Region) 15 25 17 27 18 0 0 44 39 12
2020 Quebec (excluding National Capital Region) 0 0 17 50 30 3 0 82 0 27
2020 Manitoba 5 0 31 28 26 5 5 60 5 19
2019 National Capital Region 3 12 27 35 20 1 2 56 16 751
2019 Quebec (excluding National Capital Region) 3 6 20 24 48 0 0 72 8 30
2019 Manitoba 0 0 24 42 34 0 0 76 0 23
2018 National Capital Region 2 12 33 35 16 1 1 52 14 599
2018 Quebec (excluding National Capital Region) 0 21 10 19 45 0 4 67 22 22
2018 Manitoba 0 0 6 47 37 0 9 93 0 13
2017 National Capital Region 5 14 31 30 17 1 2 48 20 677
2017 Quebec (excluding National Capital Region) 5 18 8 9 48 0 12 65 26 23
2017 Manitoba 0 0 21 15 59 0 5 78 0 19
2014 National Capital Region 8 17 32 24 13 2 4 40 27 729
2014 Ontario (excluding National Capital Region) 0 9 34 26 11 9 11 47 11 11
2014 Quebec (excluding National Capital Region) 0 6 38 22 18 4 11 48 7 29
2014 British Columbia 0 0 41 29 30 0 0 59 0 10
2014 Manitoba 0 7 15 42 30 5 0 76 8 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 22 26 23 15 13 0 2 28 49 632
2020 Ontario (excluding National Capital Region) 31 25 17 19 9 0 0 28 56 12
2020 Quebec (excluding National Capital Region) 8 15 26 22 27 3 0 51 23 28
2020 Manitoba 10 32 16 22 15 5 0 39 44 19
2019 National Capital Region 11 17 30 21 17 1 2 40 29 749
2019 Quebec (excluding National Capital Region) 0 3 26 11 54 3 3 69 3 30
2019 Manitoba 8 20 16 46 10 0 0 55 29 23
2018 National Capital Region 12 23 34 19 9 1 2 29 36 604
2018 Quebec (excluding National Capital Region) 6 22 14 14 43 0 0 57 28 22
2018 Manitoba 7 0 19 56 9 0 9 72 7 13
2017 National Capital Region 16 19 33 16 11 2 3 29 36 683
2017 Quebec (excluding National Capital Region) 14 13 13 21 31 0 8 57 29 23
2017 Manitoba 5 5 21 22 42 0 5 68 10 19
2014 National Capital Region 19 27 27 12 9 1 4 23 49 733
2014 Ontario (excluding National Capital Region) 26 0 34 0 20 0 20 25 32 11
2014 Quebec (excluding National Capital Region) 4 16 24 30 14 4 7 50 23 29
2014 British Columbia 20 12 21 18 20 0 9 42 35 10
2014 Manitoba 7 4 44 29 11 5 0 41 12 22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 9 18 27 26 16 2 2 44 28 628
2020 Ontario (excluding National Capital Region) 15 17 16 25 28 0 0 53 31 12
2020 Quebec (excluding National Capital Region) 4 8 23 33 21 11 0 60 14 27
2020 Manitoba 5 0 21 60 15 0 0 74 5 19
2019 National Capital Region 6 14 27 27 19 3 3 49 21 748
2019 Quebec (excluding National Capital Region) 0 10 32 4 32 16 6 46 12 30
2019 Manitoba 10 7 38 19 26 0 0 46 17 23
2018 National Capital Region 7 16 29 29 13 4 2 44 25 605
2018 Quebec (excluding National Capital Region) 0 21 29 23 27 0 0 50 21 22
2018 Manitoba 6 6 25 41 12 0 9 59 13 13
2017 National Capital Region 7 16 27 28 14 4 4 46 25 684
2017 Quebec (excluding National Capital Region) 14 13 17 21 13 5 17 43 35 23
2017 Manitoba 5 0 5 26 53 5 5 89 5 19
2014 National Capital Region 11 18 29 21 11 4 5 36 32 732
2014 Ontario (excluding National Capital Region) 9 0 25 26 11 9 20 52 12 11
2014 Quebec (excluding National Capital Region) 7 19 17 20 23 7 7 51 29 29
2014 British Columbia 12 0 9 38 17 12 12 73 16 10
2014 Manitoba 11 5 27 35 21 0 0 56 17 22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 10 18 36 21 11 3 1 33 30 631
2020 Ontario (excluding National Capital Region) 23 16 8 35 18 0 0 53 39 12
2020 Quebec (excluding National Capital Region) 3 7 37 21 25 7 0 49 12 28
2020 Manitoba 15 5 16 33 31 0 0 64 20 19
2019 National Capital Region 10 19 34 20 13 2 2 34 30 749
2019 Quebec (excluding National Capital Region) 6 9 23 11 47 3 0 60 15 30
2019 Manitoba 4 25 17 28 17 10 0 50 31 23
2018 National Capital Region 9 21 37 20 9 3 1 30 31 604
2018 Quebec (excluding National Capital Region) 4 13 21 21 32 0 8 58 19 22
2018 Manitoba 0 0 50 21 19 0 9 44 0 13
2017 National Capital Region 11 20 37 17 8 4 3 27 33 684
2017 Quebec (excluding National Capital Region) 9 18 26 12 23 0 13 40 30 23
2017 Manitoba 5 0 30 38 22 0 5 63 5 19
2014 National Capital Region 18 22 31 12 9 5 3 23 44 733
2014 Ontario (excluding National Capital Region) 0 29 51 9 11 0 0 20 29 11
2014 Quebec (excluding National Capital Region) 14 15 27 15 14 0 14 35 34 29
2014 British Columbia 29 9 21 21 8 12 0 33 43 10
2014 Manitoba 4 22 25 29 21 0 0 50 25 22

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 5 17 39 29 9 0 1 39 22 631
2020 Ontario (excluding National Capital Region) 15 8 42 19 9 8 0 30 25 12
2020 Quebec (excluding National Capital Region) 0 8 43 34 15 0 0 49 8 28
2020 Manitoba 10 21 53 11 5 0 0 16 31 19
2019 National Capital Region 9 18 42 20 10 0 1 30 27 751
2019 Quebec (excluding National Capital Region) 7 12 44 15 22 0 0 37 19 30
2019 Manitoba 12 25 30 19 9 5 0 29 39 23
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 28 33 17 8 3 6 5 68 13 632
2020 Ontario (excluding National Capital Region) 42 27 23 0 8 0 0 69 8 12
2020 Quebec (excluding National Capital Region) 33 36 18 3 0 9 0 76 3 28
2020 Manitoba 26 53 21 0 0 0 0 79 0 19
2019 National Capital Region 30 31 14 6 5 8 5 71 13 750
2019 Quebec (excluding National Capital Region) 37 32 11 0 4 7 10 83 4 30
2019 Manitoba 12 36 11 17 19 0 5 50 38 23
2018 National Capital Region 25 37 17 10 3 6 2 67 14 601
2018 Quebec (excluding National Capital Region) 23 30 4 17 15 7 4 59 36 22
2018 Manitoba 20 25 9 31 15 0 0 44 46 13
2017 National Capital Region 25 33 16 7 6 7 6 66 15 687
2017 Quebec (excluding National Capital Region) 26 22 12 14 22 4 0 50 37 23
2017 Manitoba 20 38 11 16 10 5 0 61 27 19
2014 National Capital Region 31 31 14 7 6 6 5 70 14 731
2014 Ontario (excluding National Capital Region) 46 26 8 9 11 0 0 72 20 11
2014 Quebec (excluding National Capital Region) 37 35 11 3 7 0 6 78 11 29
2014 British Columbia 8 35 12 0 44 0 0 44 44 10
2014 Manitoba 22 24 18 22 14 0 0 46 36 22

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 53 30 7 6 3 1 0 84 9 635
2020 Ontario (excluding National Capital Region) 59 33 0 0 8 0 0 92 8 12
2020 Quebec (excluding National Capital Region) 66 21 3 7 0 3 0 90 7 28
2020 Manitoba 41 37 16 5 0 0 0 79 5 19
2019 National Capital Region 50 32 7 5 5 1 0 83 10 752
2019 Quebec (excluding National Capital Region) 59 34 7 0 0 0 0 93 0 29
2019 Manitoba 22 24 4 31 19 0 0 46 50 23
2018 National Capital Region 46 34 7 8 3 2 0 81 11 600
2018 Quebec (excluding National Capital Region) 65 18 8 9 0 0 0 83 9 22
2018 Manitoba 29 15 15 34 6 0 0 44 40 13
2017 National Capital Region 47 33 9 5 4 1 0 81 10 687
2017 Quebec (excluding National Capital Region) 44 17 8 9 22 0 0 61 31 23
2017 Manitoba 20 37 5 27 5 5 0 60 34 19
2014 National Capital Region 47 30 9 8 6 1 0 78 13 733
2014 Ontario (excluding National Capital Region) 46 26 8 9 0 11 0 81 10 11
2014 Quebec (excluding National Capital Region) 49 31 10 3 3 3 0 83 6 29
2014 British Columbia 35 21 0 8 36 0 0 56 44 10
2014 Manitoba 26 41 4 16 9 4 0 70 26 22

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 58 30 7 4 1 0 0 88 5 630
2020 Ontario (excluding National Capital Region) 59 33 0 0 8 0 0 92 8 12
2020 Quebec (excluding National Capital Region) 66 27 0 3 3 0 0 93 7 28
2020 Manitoba 36 58 0 5 0 0 0 95 5 19
2019 National Capital Region 53 34 6 5 1 0 0 87 7 748
2019 Quebec (excluding National Capital Region) 64 28 8 0 0 0 0 92 0 30
2019 Manitoba 25 33 13 18 10 0 0 59 28 23
2018 National Capital Region 48 39 8 3 1 0 0 87 5 601
2018 Quebec (excluding National Capital Region) 70 16 9 5 0 0 0 86 5 22
2018 Manitoba 29 15 19 21 15 0 0 44 37 13
2017 National Capital Region 47 39 6 5 2 0 0 86 8 687
2017 Quebec (excluding National Capital Region) 31 47 9 5 8 0 0 78 13 23
2017 Manitoba 25 21 27 21 5 0 0 47 26 19
2014 National Capital Region 46 40 8 5 1 0 0 86 6 732
2014 Ontario (excluding National Capital Region) 37 26 17 9 11 0 0 63 20 11
2014 Quebec (excluding National Capital Region) 53 24 10 7 6 0 0 76 13 29
2014 British Columbia 26 18 12 24 20 0 0 44 44 10
2014 Manitoba 34 43 9 14 0 0 0 77 14 22

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 48 38 8 2 1 1 0 88 4 630
2020 Ontario (excluding National Capital Region) 61 23 8 0 8 0 0 84 8 12
2020 Quebec (excluding National Capital Region) 52 35 10 3 0 0 0 87 3 28
2020 Manitoba 51 38 11 0 0 0 0 89 0 19
2019 National Capital Region 45 37 11 4 2 1 0 83 6 748
2019 Quebec (excluding National Capital Region) 60 28 13 0 0 0 0 87 0 30
2019 Manitoba 23 37 21 15 5 0 0 60 19 23
2018 National Capital Region 39 45 10 3 1 2 0 86 4 603
2018 Quebec (excluding National Capital Region) 33 51 12 0 4 0 0 84 4 22
2018 Manitoba 35 34 31 0 0 0 0 69 0 13

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 25 11 5 1 6 3 81 7 633
2020 Ontario (excluding National Capital Region) 42 27 8 0 15 0 8 75 16 12
2020 Quebec (excluding National Capital Region) 54 30 11 3 0 0 3 86 3 27
2020 Manitoba 31 48 16 5 0 0 0 79 5 19
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 50 26 13 5 2 1 4 79 7 634
2020 Ontario (excluding National Capital Region) 60 25 15 0 0 0 0 85 0 12
2020 Quebec (excluding National Capital Region) 52 23 3 11 3 0 8 81 16 28
2020 Manitoba 48 37 11 0 0 4 0 89 0 19
2019 National Capital Region 49 27 12 3 4 2 5 81 7 747
2019 Quebec (excluding National Capital Region) 49 21 14 3 0 0 13 81 3 30
2019 Manitoba 37 16 9 14 15 0 10 59 32 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 48 32 11 5 3 0 0 81 8 634
2020 Ontario (excluding National Capital Region) 77 6 8 0 8 0 0 84 8 12
2020 Quebec (excluding National Capital Region) 50 29 10 11 0 0 0 79 11 28
2020 Manitoba 57 38 0 5 0 0 0 95 5 19
2019 National Capital Region 43 33 13 5 4 0 1 77 10 749
2019 Quebec (excluding National Capital Region) 58 19 10 6 3 0 4 80 10 30
2019 Manitoba 26 28 21 10 15 0 0 54 24 23
2018 National Capital Region 43 35 12 6 3 0 0 79 9 605
2018 Quebec (excluding National Capital Region) 47 37 8 9 0 0 0 83 9 22
2018 Manitoba 26 56 19 0 0 0 0 81 0 13
2017 National Capital Region 39 40 11 5 4 1 0 80 9 687
2017 Quebec (excluding National Capital Region) 26 48 13 9 4 0 0 74 13 23
2017 Manitoba 36 27 11 16 5 5 0 66 22 19
2014 National Capital Region 37 34 15 8 5 0 1 72 13 734
2014 Ontario (excluding National Capital Region) 46 17 8 20 9 0 0 63 29 11
2014 Quebec (excluding National Capital Region) 53 21 17 6 0 0 3 76 6 29
2014 British Columbia 59 9 32 0 0 0 0 68 0 10
2014 Manitoba 33 40 11 16 0 0 0 73 16 22

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 53 27 9 4 4 2 1 83 8 634
2020 Ontario (excluding National Capital Region) 77 6 8 0 8 0 0 84 8 12
2020 Quebec (excluding National Capital Region) 61 14 17 4 3 0 0 75 8 28
2020 Manitoba 46 32 22 0 0 0 0 78 0 19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 51 33 7 4 3 1 1 85 7 632
2020 Ontario (excluding National Capital Region) 77 15 0 8 0 0 0 92 8 12
2020 Quebec (excluding National Capital Region) 61 17 18 4 0 0 0 78 4 28
2020 Manitoba 62 27 0 11 0 0 0 89 11 19
2019 National Capital Region 50 29 9 7 4 0 0 80 11 750
2019 Quebec (excluding National Capital Region) 54 31 11 4 0 0 0 85 4 30
2019 Manitoba 48 20 9 9 15 0 0 68 23 23
2018 National Capital Region 50 31 9 7 3 0 0 81 10 603
2018 Quebec (excluding National Capital Region) 57 24 9 9 0 0 0 81 9 22
2018 Manitoba 29 46 19 6 0 0 0 75 6 13
2017 National Capital Region 44 37 8 6 4 1 1 81 10 687
2017 Quebec (excluding National Capital Region) 35 44 4 9 8 0 0 79 17 23
2017 Manitoba 41 32 5 11 5 0 5 78 17 19
2014 National Capital Region 44 31 11 9 4 1 0 76 13 733
2014 Ontario (excluding National Capital Region) 37 46 8 9 0 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 46 33 11 0 10 0 0 79 10 29
2014 British Columbia 71 9 0 12 8 0 0 80 20 10
2014 Manitoba 34 41 11 9 0 5 0 79 10 22

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 44 56 633
2020 Ontario (excluding National Capital Region) 50 50 12
2020 Quebec (excluding National Capital Region) 17 83 28
2020 Manitoba 31 69 19

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 56 20 8 2 1 5 7 87 4 635
2020 Ontario (excluding National Capital Region) 75 0 16 0 0 9 0 82 0 12
2020 Quebec (excluding National Capital Region) 56 10 19 0 3 0 12 75 4 28
2020 Manitoba 59 21 16 0 0 0 4 83 0 19

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 58 26 9 4 3 0 0 84 7 634
2020 Ontario (excluding National Capital Region) 84 8 0 8 0 0 0 92 8 12
2020 Quebec (excluding National Capital Region) 65 22 7 3 3 0 0 87 7 28
2020 Manitoba 57 38 0 5 0 0 0 95 5 19
2019 National Capital Region 54 29 8 5 4 0 0 83 9 746
2019 Quebec (excluding National Capital Region) 60 26 8 6 0 0 0 85 6 30
2019 Manitoba 40 23 13 10 15 0 0 63 24 23
2018 National Capital Region 52 29 9 6 3 0 0 82 9 606
2018 Quebec (excluding National Capital Region) 61 26 9 0 5 0 0 86 5 22
2018 Manitoba 44 31 25 0 0 0 0 75 0 13
2017 National Capital Region 52 31 9 5 3 0 0 84 8 686
2017 Quebec (excluding National Capital Region) 39 31 13 9 8 0 0 70 17 23
2017 Manitoba 41 32 16 5 5 0 0 73 10 19
2014 National Capital Region 48 29 10 7 4 0 1 78 11 733
2014 Ontario (excluding National Capital Region) 54 9 28 0 9 0 0 63 9 11
2014 Quebec (excluding National Capital Region) 56 30 4 3 7 0 0 86 10 29
2014 British Columbia 80 12 0 8 0 0 0 92 8 10
2014 Manitoba 40 52 4 4 0 0 0 93 4 22
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 37 15 7 5 9 0 71 13 632
2020 Ontario (excluding National Capital Region) 36 31 16 8 8 0 0 67 16 12
2020 Quebec (excluding National Capital Region) 52 24 18 3 0 3 0 78 3 28
2020 Manitoba 42 37 16 0 0 5 0 83 0 19
2019 National Capital Region 30 35 15 7 3 10 0 72 11 744
2019 Quebec (excluding National Capital Region) 54 27 6 3 4 7 0 87 7 30
2019 Manitoba 23 14 20 24 10 9 0 41 37 23
2018 National Capital Region 27 37 16 8 5 8 0 69 13 605
2018 Quebec (excluding National Capital Region) 41 22 14 15 5 3 0 65 21 22
2018 Manitoba 28 25 34 0 0 12 0 61 0 13
2017 National Capital Region 23 36 16 8 7 9 0 66 16 687
2017 Quebec (excluding National Capital Region) 48 18 17 5 9 4 0 68 14 23
2017 Manitoba 31 37 22 0 5 5 0 72 5 19
2014 National Capital Region 14 34 19 13 7 12 1 56 22 734
2014 Ontario (excluding National Capital Region) 20 9 28 9 17 17 0 35 31 11
2014 Quebec (excluding National Capital Region) 26 47 13 0 7 6 0 78 8 29
2014 British Columbia 17 21 0 32 12 18 0 46 54 10
2014 Manitoba 27 37 9 18 5 4 0 66 24 22

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 20 37 19 15 7 2 0 58 22 634
2020 Ontario (excluding National Capital Region) 36 25 6 25 8 0 0 61 33 12
2020 Quebec (excluding National Capital Region) 45 27 25 3 0 0 0 72 3 28
2020 Manitoba 37 42 16 5 0 0 0 79 5 19
2019 National Capital Region 27 39 18 8 4 4 0 68 13 746
2019 Quebec (excluding National Capital Region) 54 21 9 3 4 10 0 83 7 30
2019 Manitoba 18 24 12 23 15 8 0 46 41 23
2018 National Capital Region 26 39 16 10 6 3 0 67 17 600
2018 Quebec (excluding National Capital Region) 41 19 13 18 9 0 0 60 27 22
2018 Manitoba 35 34 9 21 0 0 0 69 21 13
2017 National Capital Region 22 36 19 11 7 5 0 61 19 687
2017 Quebec (excluding National Capital Region) 43 14 13 21 9 0 0 57 30 23
2017 Manitoba 16 42 32 0 10 0 0 58 10 19
2014 National Capital Region 14 31 22 17 11 6 0 48 29 734
2014 Ontario (excluding National Capital Region) 29 9 28 9 17 9 0 41 28 11
2014 Quebec (excluding National Capital Region) 31 31 21 3 10 3 0 64 14 29
2014 British Columbia 8 39 0 24 20 9 0 51 49 10
2014 Manitoba 14 31 29 16 9 0 0 46 25 22

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 14 30 23 19 8 5 0 47 29 631
2020 Ontario (excluding National Capital Region) 36 17 0 39 8 0 0 53 47 12
2020 Quebec (excluding National Capital Region) 40 25 28 7 0 0 0 65 7 28
2020 Manitoba 32 37 11 10 5 5 0 73 16 19
2019 National Capital Region 19 35 23 10 5 9 0 59 16 745
2019 Quebec (excluding National Capital Region) 44 22 18 3 4 10 0 73 7 30
2019 Manitoba 9 29 21 18 15 9 0 41 36 23
2018 National Capital Region 16 37 20 13 7 7 0 57 21 601
2018 Quebec (excluding National Capital Region) 27 24 24 13 9 3 0 52 23 22
2018 Manitoba 28 16 44 12 0 0 0 44 12 13
2017 National Capital Region 16 33 22 12 8 9 1 54 22 686
2017 Quebec (excluding National Capital Region) 40 13 13 17 13 4 0 55 32 23
2017 Manitoba 16 42 27 0 10 5 0 61 11 19
2014 National Capital Region 10 26 24 18 12 11 0 40 33 733
2014 Ontario (excluding National Capital Region) 29 0 37 9 17 9 0 31 28 11
2014 Quebec (excluding National Capital Region) 24 24 32 4 10 6 0 51 15 29
2014 British Columbia 8 21 0 33 20 18 0 36 64 10
2014 Manitoba 9 31 13 34 13 0 0 40 47 22

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 40 15 15 9 2 0 60 24 635
2020 Ontario (excluding National Capital Region) 36 17 25 8 15 0 0 53 23 12
2020 Quebec (excluding National Capital Region) 40 32 21 7 0 0 0 71 7 28
2020 Manitoba 37 47 5 5 0 5 0 89 6 19
2019 National Capital Region 20 38 19 13 6 4 0 60 20 746
2019 Quebec (excluding National Capital Region) 36 29 15 9 4 7 0 70 14 30
2019 Manitoba 9 30 24 5 28 4 0 40 34 23
2018 National Capital Region 19 36 20 13 9 3 0 57 22 604
2018 Quebec (excluding National Capital Region) 35 26 11 19 9 0 0 61 28 22
2018 Manitoba 16 38 34 0 12 0 0 54 12 13
2017 National Capital Region 16 38 20 12 9 5 0 57 22 684
2017 Quebec (excluding National Capital Region) 26 26 17 26 5 0 0 52 31 23
2017 Manitoba 16 52 11 11 10 0 0 68 21 19
2014 National Capital Region 11 35 20 16 12 4 0 49 30 731
2014 Ontario (excluding National Capital Region) 29 0 28 26 9 9 0 31 38 11
2014 Quebec (excluding National Capital Region) 21 50 15 3 6 4 0 74 10 29
2014 British Columbia 8 42 9 12 20 9 0 55 35 10
2014 Manitoba 15 24 18 21 22 0 0 39 43 22

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 65 26 6 1 1 1 0 92 1 633
2020 Ontario (excluding National Capital Region) 50 41 0 8 0 0 0 92 8 12
2020 Quebec (excluding National Capital Region) 69 28 3 0 0 0 0 97 0 28
2020 Manitoba 69 10 5 11 0 4 0 83 11 19
2019 National Capital Region 64 26 7 1 1 1 0 91 2 750
2019 Quebec (excluding National Capital Region) 55 22 8 4 0 8 4 87 4 30
2019 Manitoba 37 16 10 18 0 13 5 66 22 23
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 29 44 16 9 2 0 0 73 11 635
2020 Ontario (excluding National Capital Region) 36 17 25 8 15 0 0 53 23 12
2020 Quebec (excluding National Capital Region) 40 52 8 0 0 0 0 92 0 28
2020 Manitoba 14 75 5 5 0 0 0 90 5 19
2019 National Capital Region 36 47 10 4 1 2 0 84 6 750
2019 Quebec (excluding National Capital Region) 54 33 10 3 0 0 0 87 3 30
2019 Manitoba 17 56 17 0 10 0 0 73 10 23
2018 National Capital Region 33 46 13 6 1 1 0 79 7 597
2018 Quebec (excluding National Capital Region) 41 25 22 13 0 0 0 65 13 22
2018 Manitoba 32 37 25 6 0 0 0 69 6 13
2017 National Capital Region 29 49 12 6 3 1 0 79 9 682
2017 Quebec (excluding National Capital Region) 30 35 13 9 8 4 0 68 19 23
2017 Manitoba 27 47 16 11 0 0 0 73 11 19
2014 National Capital Region 22 41 18 10 7 2 0 64 17 734
2014 Ontario (excluding National Capital Region) 11 35 37 17 0 0 0 46 17 11
2014 Quebec (excluding National Capital Region) 41 49 4 0 6 0 0 90 6 29
2014 British Columbia 29 21 20 9 12 9 0 55 23 10
2014 Manitoba 22 51 20 4 4 0 0 73 7 22

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 13 33 23 22 6 3 0 48 28 631
2020 Ontario (excluding National Capital Region) 30 9 27 18 16 0 0 39 34 11
2020 Quebec (excluding National Capital Region) 38 31 20 8 0 3 0 71 8 28
2020 Manitoba 20 42 21 10 0 5 0 66 11 19
2019 National Capital Region 17 40 21 12 6 4 0 59 19 749
2019 Quebec (excluding National Capital Region) 34 27 23 8 0 7 0 66 9 29
2019 Manitoba 12 31 26 21 10 0 0 44 30 23

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 26 38 15 13 3 4 1 67 17 632
2020 Ontario (excluding National Capital Region) 26 51 15 0 8 0 0 77 8 12
2020 Quebec (excluding National Capital Region) 39 23 24 11 0 3 0 64 11 28
2020 Manitoba 25 59 16 0 0 0 0 84 0 19
2019 National Capital Region 27 37 15 10 4 6 1 69 15 751
2019 Quebec (excluding National Capital Region) 36 37 7 17 0 0 4 76 17 30
2019 Manitoba 5 42 26 5 14 9 0 52 20 23
2018 National Capital Region 25 39 15 10 5 4 1 68 16 602
2018 Quebec (excluding National Capital Region) 34 35 14 12 0 4 0 73 13 22
2018 Manitoba 27 36 30 0 6 0 0 63 6 12
2017 National Capital Region 26 39 12 10 5 6 1 70 17 685
2017 Quebec (excluding National Capital Region) 26 22 21 17 9 4 0 50 28 23
2017 Manitoba 20 59 16 0 0 5 0 83 0 19
2014 National Capital Region 27 38 15 8 6 5 1 69 15 733
2014 Ontario (excluding National Capital Region) 46 26 17 11 0 0 0 72 11 11
2014 Quebec (excluding National Capital Region) 30 30 17 6 10 4 3 65 17 29
2014 British Columbia 26 24 18 0 12 20 0 63 15 10
2014 Manitoba 40 37 5 18 0 0 0 77 18 22

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 23 44 22 6 2 3 0 69 8 632
2020 Ontario (excluding National Capital Region) 26 33 33 0 8 0 0 59 8 12
2020 Quebec (excluding National Capital Region) 42 33 25 0 0 0 0 75 0 27
2020 Manitoba 31 52 17 0 0 0 0 83 0 19
2019 National Capital Region 27 39 23 6 2 3 0 68 8 751
2019 Quebec (excluding National Capital Region) 49 28 14 5 0 3 0 80 6 30
2019 Manitoba 17 35 33 15 0 0 0 52 15 23
2018 National Capital Region 23 43 21 7 2 3 0 68 10 600
2018 Quebec (excluding National Capital Region) 26 21 38 11 0 4 0 49 11 22
2018 Manitoba 19 37 19 15 9 0 0 56 25 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 25 18 14 10 13 2 51 28 632
2020 Ontario (excluding National Capital Region) 26 35 8 16 8 6 0 65 26 12
2020 Quebec (excluding National Capital Region) 27 22 28 14 0 3 6 54 16 28
2020 Manitoba 41 33 21 0 5 0 0 74 5 19
2019 National Capital Region 18 25 21 10 10 13 3 52 23 750
2019 Quebec (excluding National Capital Region) 37 20 19 8 0 16 0 68 10 30
2019 Manitoba 12 32 25 12 15 0 5 46 28 23
2018 National Capital Region 15 27 23 11 10 13 2 49 24 602
2018 Quebec (excluding National Capital Region) 13 38 23 15 0 10 0 57 17 22
2018 Manitoba 23 41 25 6 6 0 0 63 12 13
2017 National Capital Region 16 24 19 12 12 13 4 48 28 684
2017 Quebec (excluding National Capital Region) 30 13 27 12 9 4 5 47 24 23
2017 Manitoba 25 27 21 5 10 10 0 59 18 19
2014 National Capital Region 10 21 20 18 14 15 2 38 38 732
2014 Ontario (excluding National Capital Region) 20 17 17 9 20 9 9 45 35 11
2014 Quebec (excluding National Capital Region) 29 22 12 15 10 9 3 58 28 29
2014 British Columbia 17 0 33 8 24 18 0 21 39 10
2014 Manitoba 13 22 13 29 7 16 0 42 43 22

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 34 21 16 9 2 0 53 26 631
2020 Ontario (excluding National Capital Region) 36 17 23 16 8 0 0 53 25 12
2020 Quebec (excluding National Capital Region) 34 32 20 14 0 0 0 66 14 28
2020 Manitoba 15 75 5 5 0 0 0 90 5 19
2019 National Capital Region 26 37 15 11 7 4 0 65 19 750
2019 Quebec (excluding National Capital Region) 46 19 14 6 0 15 0 76 7 30
2019 Manitoba 25 26 29 10 5 5 0 54 15 23
2018 National Capital Region 21 41 18 10 7 3 0 64 18 602
2018 Quebec (excluding National Capital Region) 21 31 30 15 0 3 0 54 16 22
2018 Manitoba 47 28 25 0 0 0 0 75 0 13
2017 National Capital Region 22 38 17 12 8 3 0 62 20 687
2017 Quebec (excluding National Capital Region) 30 22 17 13 8 9 0 57 24 23
2017 Manitoba 37 31 26 5 0 0 0 69 5 19
2014 National Capital Region 19 35 18 11 11 5 2 57 24 732
2014 Ontario (excluding National Capital Region) 20 34 8 29 0 9 0 60 32 11
2014 Quebec (excluding National Capital Region) 39 30 15 6 3 0 7 74 10 29
2014 British Columbia 29 33 20 9 0 9 0 68 10 10
2014 Manitoba 40 7 24 14 4 11 0 54 20 22

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 10 28 19 21 18 2 2 40 40 634
2020 Ontario (excluding National Capital Region) 10 17 26 16 23 0 8 29 43 12
2020 Quebec (excluding National Capital Region) 19 32 10 26 10 3 0 53 36 28
2020 Manitoba 5 37 38 10 0 5 4 47 11 19
2019 National Capital Region 21 28 15 15 14 3 4 53 31 752
2019 Quebec (excluding National Capital Region) 30 23 17 18 6 7 0 56 26 30
2019 Manitoba 10 16 34 26 5 5 5 28 34 23
2018 National Capital Region 16 29 18 19 15 2 2 46 35 603
2018 Quebec (excluding National Capital Region) 16 36 8 19 14 0 6 55 36 22
2018 Manitoba 6 53 35 6 0 0 0 59 6 13
2017 National Capital Region 13 26 18 20 18 3 3 41 40 687
2017 Quebec (excluding National Capital Region) 8 39 17 9 18 5 4 52 30 23
2017 Manitoba 5 25 16 42 11 0 0 30 53 19
2014 National Capital Region 13 23 19 15 21 4 5 40 39 734
2014 Ontario (excluding National Capital Region) 11 17 34 17 20 0 0 29 37 11
2014 Quebec (excluding National Capital Region) 21 22 19 14 18 0 7 46 34 28
2014 British Columbia 20 18 21 0 41 0 0 38 41 10
2014 Manitoba 13 13 29 24 22 0 0 26 45 22

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 54 22 10 6 3 1 5 80 10 635
2020 Ontario (excluding National Capital Region) 51 25 6 10 8 0 0 75 18 12
2020 Quebec (excluding National Capital Region) 55 22 7 3 3 0 10 85 8 28
2020 Manitoba 63 21 5 5 0 0 5 89 6 19
2019 National Capital Region 59 20 9 4 3 1 5 83 8 753
2019 Quebec (excluding National Capital Region) 70 19 3 3 0 0 6 94 3 30
2019 Manitoba 55 17 15 3 5 5 0 76 9 23

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 23 14 7 3 2 4 74 11 634
2020 Ontario (excluding National Capital Region) 53 0 41 0 6 0 0 53 6 12
2020 Quebec (excluding National Capital Region) 46 24 10 9 3 0 8 76 14 28
2020 Manitoba 47 32 21 0 0 0 0 79 0 19
2019 National Capital Region 55 21 12 4 2 2 4 81 7 752
2019 Quebec (excluding National Capital Region) 57 15 14 5 0 3 6 79 6 30
2019 Manitoba 49 28 10 9 0 5 0 81 9 23

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 78 8 3 2 1 3 5 93 3 633
2020 Ontario (excluding National Capital Region) 77 8 0 8 6 0 0 85 15 12
2020 Quebec (excluding National Capital Region) 74 13 0 0 0 6 8 100 0 28
2020 Manitoba 100 0 0 0 0 0 0 100 0 19
2019 National Capital Region 79 6 3 1 2 3 5 93 4 749
2019 Quebec (excluding National Capital Region) 79 7 3 0 3 0 9 94 3 29
2019 Manitoba 85 15 0 0 0 0 0 100 0 22

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 75 10 3 1 1 2 9 95 2 635
2020 Ontario (excluding National Capital Region) 69 23 0 0 8 0 0 92 8 12
2020 Quebec (excluding National Capital Region) 77 7 3 0 0 0 14 97 0 28
2020 Manitoba 74 5 11 0 0 0 10 88 0 19
2019 National Capital Region 81 5 2 1 1 1 9 96 2 747
2019 Quebec (excluding National Capital Region) 73 15 4 0 0 0 9 96 0 29
2019 Manitoba 82 10 0 5 0 0 4 95 5 23

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 19 45 19 9 3 5 0 67 13 632
2020 Ontario (excluding National Capital Region) 34 25 25 8 8 0 0 59 16 12
2020 Quebec (excluding National Capital Region) 33 37 17 11 0 3 0 71 11 28
2020 Manitoba 20 64 10 5 0 0 0 84 5 19
2019 National Capital Region 24 42 18 7 4 5 0 69 11 750
2019 Quebec (excluding National Capital Region) 46 24 15 7 0 8 0 76 8 30
2019 Manitoba 12 29 30 19 0 10 0 45 22 23
2018 National Capital Region 21 44 21 6 4 4 1 67 11 602
2018 Quebec (excluding National Capital Region) 17 46 23 0 10 3 0 65 11 22
2018 Manitoba 28 56 9 6 0 0 0 85 6 13
2017 National Capital Region 19 45 20 7 5 4 1 67 13 685
2017 Quebec (excluding National Capital Region) 17 35 13 13 13 5 4 57 29 23
2017 Manitoba 36 37 16 0 5 5 0 78 5 19

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 30 48 13 4 2 2 0 80 7 630
2020 Ontario (excluding National Capital Region) 26 33 18 15 8 0 0 59 23 12
2020 Quebec (excluding National Capital Region) 51 36 10 3 0 0 0 87 3 28
2020 Manitoba 42 53 5 0 0 0 0 95 0 19
2019 National Capital Region 36 43 11 5 2 2 0 81 7 751
2019 Quebec (excluding National Capital Region) 64 33 3 0 0 0 0 97 0 29
2019 Manitoba 34 35 14 9 5 5 0 72 14 23
2018 National Capital Region 38 45 11 3 1 2 0 85 4 603
2018 Quebec (excluding National Capital Region) 55 26 15 5 0 0 0 80 5 22
2018 Manitoba 28 43 28 0 0 0 0 72 0 13
2017 National Capital Region 31 49 12 3 2 2 0 82 5 685
2017 Quebec (excluding National Capital Region) 36 43 4 5 5 8 0 85 10 23
2017 Manitoba 47 27 27 0 0 0 0 73 0 19
2014 National Capital Region 32 40 16 4 3 4 0 76 7 733
2014 Ontario (excluding National Capital Region) 40 34 17 0 0 9 0 82 0 11
2014 Quebec (excluding National Capital Region) 40 37 15 0 4 3 0 80 4 29
2014 British Columbia 26 45 8 12 0 9 0 78 13 10
2014 Manitoba 38 44 11 4 0 4 0 85 4 22

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 31 42 15 4 2 6 0 78 6 633
2020 Ontario (excluding National Capital Region) 32 25 35 0 8 0 0 57 8 12
2020 Quebec (excluding National Capital Region) 37 43 14 0 0 6 0 85 0 28
2020 Manitoba 46 48 0 5 0 0 0 95 5 19
2019 National Capital Region 38 37 14 3 1 5 0 80 5 750
2019 Quebec (excluding National Capital Region) 63 17 9 0 0 11 0 90 0 30
2019 Manitoba 43 26 13 9 5 5 0 72 14 23
2018 National Capital Region 34 44 13 4 1 4 0 81 5 603
2018 Quebec (excluding National Capital Region) 47 29 19 5 0 0 0 76 5 22
2018 Manitoba 47 28 25 0 0 0 0 75 0 13
2017 National Capital Region 32 42 15 4 2 4 1 78 6 685
2017 Quebec (excluding National Capital Region) 26 35 13 4 5 18 0 74 10 23
2017 Manitoba 57 21 11 0 0 11 0 88 0 19
2014 National Capital Region 31 38 16 4 2 8 0 75 7 734
2014 Ontario (excluding National Capital Region) 49 17 17 9 0 9 0 72 9 11
2014 Quebec (excluding National Capital Region) 36 41 12 3 7 0 0 77 10 29
2014 British Columbia 38 50 0 12 0 0 0 88 12 10
2014 Manitoba 52 17 23 0 4 4 0 72 4 22

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 24 34 23 6 2 10 1 66 9 633
2020 Ontario (excluding National Capital Region) 26 25 35 0 8 6 0 54 9 12
2020 Quebec (excluding National Capital Region) 24 52 10 3 0 10 0 85 4 28
2020 Manitoba 41 44 5 10 0 0 0 84 10 19

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 36 13 5 2 3 1 79 8 635
2020 Ontario (excluding National Capital Region) 55 16 20 0 9 0 0 71 9 11
2020 Quebec (excluding National Capital Region) 42 38 11 3 0 3 3 85 3 28
2020 Manitoba 52 43 5 0 0 0 0 95 0 19

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 38 6 4 2 1 0 88 6 632
2020 Ontario (excluding National Capital Region) 44 31 16 0 8 0 0 75 8 12
2020 Quebec (excluding National Capital Region) 65 28 7 0 0 0 0 93 0 28
2020 Manitoba 57 37 5 0 0 0 0 95 0 19
2019 National Capital Region 54 33 7 3 2 1 0 88 6 751
2019 Quebec (excluding National Capital Region) 74 23 3 0 0 0 0 97 0 30
2019 Manitoba 37 26 22 10 5 0 0 64 15 23
2018 National Capital Region 47 41 8 3 1 0 0 88 4 603
2018 Quebec (excluding National Capital Region) 67 19 9 5 0 0 0 86 5 22
2018 Manitoba 38 31 31 0 0 0 0 69 0 13
2017 National Capital Region 45 41 7 4 3 0 0 86 6 686
2017 Quebec (excluding National Capital Region) 44 43 0 0 13 0 0 87 13 23
2017 Manitoba 42 48 5 0 5 0 0 90 5 19
2014 National Capital Region 40 40 13 4 3 0 0 80 7 732
2014 Ontario (excluding National Capital Region) 37 46 8 9 0 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 46 40 6 7 0 0 0 87 7 29
2014 British Columbia 26 42 24 8 0 0 0 68 8 10
2014 Manitoba 36 49 9 5 0 0 0 86 5 22

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 35 34 16 10 4 0 0 70 14 633
2020 Ontario (excluding National Capital Region) 42 33 16 0 8 0 0 75 8 12
2020 Quebec (excluding National Capital Region) 56 16 14 14 0 0 0 72 14 28
2020 Manitoba 46 33 21 0 0 0 0 79 0 19
2019 National Capital Region 45 34 12 4 4 0 0 80 8 751
2019 Quebec (excluding National Capital Region) 75 15 8 0 3 0 0 89 3 30
2019 Manitoba 20 38 18 13 10 0 0 58 23 23
2018 National Capital Region 39 35 17 6 3 0 0 74 9 602
2018 Quebec (excluding National Capital Region) 60 13 27 0 0 0 0 73 0 22
2018 Manitoba 47 10 30 13 0 0 0 57 13 12
2017 National Capital Region 34 41 14 6 5 1 0 76 10 687
2017 Quebec (excluding National Capital Region) 46 9 18 5 19 5 0 57 24 22
2017 Manitoba 41 27 22 5 5 0 0 68 10 19
2014 National Capital Region 21 36 23 12 7 1 0 58 19 734
2014 Ontario (excluding National Capital Region) 29 9 25 26 0 11 0 42 29 11
2014 Quebec (excluding National Capital Region) 32 35 24 6 3 0 0 67 9 29
2014 British Columbia 8 42 18 0 20 12 0 57 23 10
2014 Manitoba 27 33 20 14 5 0 0 60 20 22

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 34 38 13 11 4 0 0 72 15 631
2020 Ontario (excluding National Capital Region) 42 33 16 0 8 0 0 75 8 12
2020 Quebec (excluding National Capital Region) 59 17 10 14 0 0 0 75 14 28
2020 Manitoba 36 53 5 5 0 0 0 89 5 19
2019 National Capital Region 43 37 10 5 3 1 0 81 9 746
2019 Quebec (excluding National Capital Region) 68 21 8 0 3 0 0 89 3 30
2019 Manitoba 21 38 19 17 5 0 0 58 22 23
2018 National Capital Region 40 38 14 6 3 0 0 78 8 600
2018 Quebec (excluding National Capital Region) 64 12 13 11 0 0 0 76 11 22
2018 Manitoba 44 25 25 6 0 0 0 69 6 13
2017 National Capital Region 34 41 13 7 4 1 0 75 11 686
2017 Quebec (excluding National Capital Region) 39 21 18 0 22 0 0 60 22 23
2017 Manitoba 36 37 11 11 5 0 0 73 16 19
2014 National Capital Region 20 39 22 12 6 1 0 60 18 734
2014 Ontario (excluding National Capital Region) 29 17 28 26 0 0 0 46 26 11
2014 Quebec (excluding National Capital Region) 38 32 24 3 3 0 0 70 6 29
2014 British Columbia 17 51 0 0 20 12 0 77 23 10
2014 Manitoba 24 44 18 11 4 0 0 68 14 22

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 42 28 13 8 5 2 1 73 14 634
2020 Ontario (excluding National Capital Region) 36 25 23 8 8 0 0 61 16 12
2020 Quebec (excluding National Capital Region) 52 21 16 5 3 3 0 75 8 28
2020 Manitoba 48 30 16 0 0 5 0 83 0 19
2019 National Capital Region 44 27 14 6 6 3 1 74 12 751
2019 Quebec (excluding National Capital Region) 64 3 17 3 7 7 0 72 10 29
2019 Manitoba 19 31 10 22 9 5 5 55 34 23
2018 National Capital Region 40 30 16 6 5 2 0 73 11 607
2018 Quebec (excluding National Capital Region) 65 19 9 0 0 7 0 90 0 22
2018 Manitoba 50 0 25 9 0 15 0 60 11 13
2017 National Capital Region 39 31 13 8 5 3 1 73 13 684
2017 Quebec (excluding National Capital Region) 40 12 13 18 18 0 0 52 35 23
2017 Manitoba 36 32 16 5 0 11 0 76 6 19
2014 National Capital Region 29 28 17 11 9 5 1 60 21 732
2014 Ontario (excluding National Capital Region) 32 26 17 9 17 0 0 58 26 11
2014 Quebec (excluding National Capital Region) 20 31 21 15 6 3 4 55 23 29
2014 British Columbia 59 9 0 12 12 8 0 74 26 10
2014 Manitoba 27 36 8 9 14 5 0 67 25 22
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 National Capital Region 21 43 36 634
2020 Ontario (excluding National Capital Region) 15 51 34 12
2020 Quebec (excluding National Capital Region) 9 62 29 28
2020 Manitoba 16 68 16 19
2019 National Capital Region 23 43 34 753
2019 Quebec (excluding National Capital Region) 26 49 25 30
2019 Manitoba 38 31 32 23
2018 National Capital Region 20 45 35 601
2018 Quebec (excluding National Capital Region) 18 46 36 22
2018 Manitoba 16 38 46 13
2017 National Capital Region 19 48 34 687
2017 Quebec (excluding National Capital Region) 26 26 48 23
2017 Manitoba 5 58 37 19
2014 National Capital Region 26 42 33 734
2014 Ontario (excluding National Capital Region) 54 26 20 11
2014 Quebec (excluding National Capital Region) 38 34 28 29
2014 British Columbia 29 30 41 10
2014 Manitoba 36 42 22 22

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 National Capital Region 21 22 37 5 10 4 135
2019 National Capital Region 18 26 30 3 17 6 176
2018 National Capital Region 28 27 32 2 2 10 118
2017 National Capital Region 24 20 30 3 20 3 128
2014 National Capital Region 19 22 37 8 9999 15 185
2014 Quebec (excluding National Capital Region) 8 11 40 0 9999 41 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 6 94 634
2020 Manitoba 0 100 19
2019 National Capital Region 10 90 751
2019 Quebec (excluding National Capital Region) 0 100 30
2018 National Capital Region 10 90 602
2018 Quebec (excluding National Capital Region) 0 100 21
2018 Manitoba 0 100 12

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 57 43 35
2018 National Capital Region 61 39 57

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 54 46 35
2018 National Capital Region 41 59 57

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 11 89 57

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 35
2018 National Capital Region 0 100 57

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 35

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 46 54 35
2018 National Capital Region 30 70 57

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 54 46 35
2018 National Capital Region 36 64 57

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 56 44 35
2018 National Capital Region 42 58 57

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 34 66 35
2018 National Capital Region 28 72 57

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 25 75 35
2018 National Capital Region 32 68 57

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 60 40 35
2018 National Capital Region 51 49 57

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 39 61 35
2018 National Capital Region 26 74 57

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 35
2018 National Capital Region 0 100 57

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 35
2018 National Capital Region 10 90 57

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 51 49 35
2018 National Capital Region 39 61 57

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 15 85 35
2018 National Capital Region 23 77 57

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 16 84 35
2018 National Capital Region 10 90 57

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 48 52 35
2018 National Capital Region 59 41 56

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 28 72 35
2018 National Capital Region 24 76 56

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 20 80 35
2018 National Capital Region 15 85 56

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 20 80 35

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 9 91 56

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 9 91 56

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 23 77 35
2018 National Capital Region 26 74 56

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 9 91 54

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 27 73 54

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 15 85 54

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 18 82 54

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 33 67 54

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 15 85 54

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 43 57 54

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 57 43 54

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 14 86 54

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 13 16 19 4 4 36 8 52 15 634
2020 Ontario (excluding National Capital Region) 18 25 41 0 8 8 0 46 9 12
2020 Quebec (excluding National Capital Region) 38 14 14 0 0 25 8 79 0 28
2020 Manitoba 31 32 21 0 0 10 6 75 0 19
2019 National Capital Region 13 16 17 6 4 33 10 52 18 749
2019 Quebec (excluding National Capital Region) 39 12 14 0 4 29 3 74 5 30
2019 Manitoba 8 28 27 23 0 4 10 42 27 23
2018 National Capital Region 15 15 19 7 4 33 7 50 18 601
2018 Quebec (excluding National Capital Region) 19 9 29 5 6 24 8 41 16 22
2018 Manitoba 6 22 25 15 15 16 0 34 37 13
2017 National Capital Region 13 16 18 6 6 32 10 49 20 687
2017 Quebec (excluding National Capital Region) 9 21 26 5 18 17 5 38 29 23
2017 Manitoba 21 10 16 16 5 32 0 45 31 19
2014 National Capital Region 11 15 19 7 4 35 9 47 19 734
2014 Ontario (excluding National Capital Region) 9 0 34 0 0 37 20 20 0 11
2014 Quebec (excluding National Capital Region) 33 18 23 0 0 23 3 68 0 29
2014 British Columbia 17 0 12 9 44 18 0 21 64 10
2014 Manitoba 16 17 9 20 9 30 0 46 41 22

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 26 35 18 5 3 11 2 69 10 635
2020 Ontario (excluding National Capital Region) 26 33 33 0 8 0 0 59 8 12
2020 Quebec (excluding National Capital Region) 49 26 9 3 0 9 3 86 4 28
2020 Manitoba 36 49 16 0 0 0 0 84 0 19
2019 National Capital Region 27 37 15 4 4 12 1 73 9 752
2019 Quebec (excluding National Capital Region) 48 14 11 0 0 27 0 85 0 30
2019 Manitoba 13 47 26 10 5 0 0 60 15 23
2018 National Capital Region 26 32 18 6 3 14 1 68 10 602
2018 Quebec (excluding National Capital Region) 29 23 22 9 6 11 0 58 17 22
2018 Manitoba 38 6 34 6 9 6 0 47 16 13
2017 National Capital Region 22 33 17 5 4 17 2 68 11 686
2017 Quebec (excluding National Capital Region) 18 26 17 9 13 17 0 53 27 23
2017 Manitoba 43 22 28 6 0 0 0 66 6 18
2014 National Capital Region 18 29 22 8 3 20 1 60 13 734
2014 Ontario (excluding National Capital Region) 20 17 34 0 0 29 0 52 0 11
2014 Quebec (excluding National Capital Region) 41 24 12 3 4 16 0 77 9 29
2014 British Columbia 17 18 12 20 24 9 0 38 49 10
2014 Manitoba 31 31 9 9 9 11 0 70 20 22
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 4 96 632
2020 Ontario (excluding National Capital Region) 0 100 12
2020 Manitoba 0 100 18
2019 National Capital Region 4 96 748
2019 Quebec (excluding National Capital Region) 0 100 30
2019 Manitoba 0 100 23
2018 National Capital Region 4 96 600
2018 Manitoba 0 100 12

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 42 58 31

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 66 34 31

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 31

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 31

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 15 85 31

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 16 84 31

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 23 77 31

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 30 70 31

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 31

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 19 81 31

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 31

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 18 82 31

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 30 70 31

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 31

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 55 45 31

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 15 16 19 4 2 37 6 56 10 634
2020 Ontario (excluding National Capital Region) 18 25 35 0 8 8 6 50 10 12
2020 Quebec (excluding National Capital Region) 41 14 16 0 0 24 5 78 0 26
2020 Manitoba 11 29 22 0 0 11 27 64 0 18
2019 National Capital Region 14 15 18 2 2 40 10 57 8 750
2019 Quebec (excluding National Capital Region) 45 9 14 0 0 29 3 79 0 30
2019 Manitoba 12 26 26 0 0 17 19 59 0 23
2018 National Capital Region 14 17 22 2 1 39 5 55 6 602
2018 Quebec (excluding National Capital Region) 24 4 40 5 0 21 7 39 6 22
2018 Manitoba 6 16 50 0 0 28 0 31 0 13
2017 National Capital Region 11 17 18 2 2 40 10 57 8 685
2017 Quebec (excluding National Capital Region) 21 13 17 14 5 30 0 49 27 23
2017 Manitoba 31 5 22 0 0 42 0 62 0 19
2014 National Capital Region 10 16 21 2 2 42 7 51 7 733
2014 Ontario (excluding National Capital Region) 0 9 25 0 0 58 9 26 0 11
2014 Quebec (excluding National Capital Region) 34 18 16 0 0 29 3 76 0 29
2014 British Columbia 17 0 9 12 12 50 0 35 48 10
2014 Manitoba 33 9 13 9 5 31 0 61 21 22

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 33 19 5 2 13 2 70 8 632
2020 Ontario (excluding National Capital Region) 26 31 27 8 8 0 0 57 16 12
2020 Quebec (excluding National Capital Region) 44 33 10 0 0 12 0 89 0 28
2020 Manitoba 41 48 11 0 0 0 0 89 0 19
2019 National Capital Region 29 37 14 4 1 13 2 77 6 749
2019 Quebec (excluding National Capital Region) 48 16 12 0 0 24 0 85 0 30
2019 Manitoba 26 43 26 0 0 5 0 72 0 23
2018 National Capital Region 26 33 21 3 1 15 1 70 5 601
2018 Quebec (excluding National Capital Region) 29 18 33 9 0 11 0 53 10 22
2018 Manitoba 47 6 31 9 0 6 0 57 10 13
2017 National Capital Region 20 35 17 3 2 20 3 72 6 685
2017 Quebec (excluding National Capital Region) 26 30 13 5 5 21 0 71 12 23
2017 Manitoba 41 33 5 5 0 16 0 88 6 19
2014 National Capital Region 18 28 21 3 2 26 2 63 7 733
2014 Ontario (excluding National Capital Region) 20 9 34 0 0 37 0 46 0 11
2014 Quebec (excluding National Capital Region) 38 30 13 0 0 19 0 84 0 29
2014 British Columbia 26 9 20 12 12 21 0 44 30 10
2014 Manitoba 40 22 22 11 0 5 0 66 11 22
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 28 27 20 10 14 0 2 56 24 634
2020 Ontario (excluding National Capital Region) 25 20 28 9 18 0 0 45 27 11
2020 Quebec (excluding National Capital Region) 25 32 10 7 21 0 5 60 29 28
2020 Manitoba 9 59 32 0 0 0 0 68 0 19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 31 17 7 6 0 0 70 13 633
2020 Ontario (excluding National Capital Region) 36 17 25 16 6 0 0 53 23 12
2020 Quebec (excluding National Capital Region) 47 19 17 3 10 0 5 69 13 28
2020 Manitoba 26 27 26 16 5 0 0 53 21 19
2019 National Capital Region 37 29 17 9 7 0 1 67 16 750
2019 Quebec (excluding National Capital Region) 39 25 13 11 9 3 0 66 21 30
2019 Manitoba 13 43 12 27 5 0 0 56 32 23
2018 National Capital Region 31 29 21 9 9 1 1 61 18 606
2018 Quebec (excluding National Capital Region) 21 54 11 10 5 0 0 74 15 22
2018 Manitoba 34 32 19 0 6 0 9 73 7 13
2017 National Capital Region 24 26 21 14 11 0 3 52 26 684
2017 Quebec (excluding National Capital Region) 35 13 23 9 17 0 4 50 26 23
2017 Manitoba 12 45 22 17 5 0 0 56 21 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 22 23 27 17 10 0 0 46 27 634
2020 Ontario (excluding National Capital Region) 18 34 25 23 0 0 0 52 23 12
2020 Quebec (excluding National Capital Region) 36 35 26 0 3 0 0 71 3 28
2020 Manitoba 42 16 32 6 5 0 0 58 10 19
2019 National Capital Region 25 29 25 12 9 0 1 54 21 751
2019 Quebec (excluding National Capital Region) 35 31 23 12 0 0 0 65 12 30
2019 Manitoba 35 43 17 5 0 0 0 78 5 23
2018 National Capital Region 17 29 30 15 8 0 1 46 24 606
2018 Quebec (excluding National Capital Region) 36 33 21 10 0 0 0 69 10 22
2018 Manitoba 40 31 12 7 0 0 9 79 7 13
2017 National Capital Region 17 30 30 14 8 0 1 48 22 687
2017 Quebec (excluding National Capital Region) 31 30 13 18 5 0 4 64 23 23
2017 Manitoba 59 27 10 5 0 0 0 86 5 19

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 32 30 20 11 5 0 1 64 16 631
2020 Ontario (excluding National Capital Region) 36 9 41 0 15 0 0 44 15 12
2020 Quebec (excluding National Capital Region) 44 38 10 0 3 0 5 86 4 28
2020 Manitoba 48 27 16 0 5 0 5 78 5 19
2019 National Capital Region 36 28 22 8 4 0 1 65 12 746
2019 Quebec (excluding National Capital Region) 50 26 16 6 3 0 0 76 8 30
2019 Manitoba 49 48 3 0 0 0 0 97 0 23
2018 National Capital Region 28 31 24 11 4 1 2 60 15 602
2018 Quebec (excluding National Capital Region) 47 22 18 13 0 0 0 69 13 22
2018 Manitoba 38 46 6 0 0 0 9 93 0 13
2017 National Capital Region 27 30 22 12 5 1 2 59 18 680
2017 Quebec (excluding National Capital Region) 48 18 16 13 0 0 4 69 14 23
2017 Manitoba 64 21 10 0 0 0 5 89 0 19

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 20 21 19 20 1 1 39 40 631
2020 Ontario (excluding National Capital Region) 17 36 8 25 15 0 0 53 39 12
2020 Quebec (excluding National Capital Region) 27 29 22 8 11 0 3 58 19 28
2020 Manitoba 17 31 15 22 15 0 0 48 37 19
2019 National Capital Region 24 24 22 14 14 1 1 49 28 750
2019 Quebec (excluding National Capital Region) 42 33 15 10 0 0 0 75 10 30
2019 Manitoba 28 25 25 8 14 0 0 53 22 23
2018 National Capital Region 18 24 27 18 12 1 2 43 30 603
2018 Quebec (excluding National Capital Region) 29 25 22 12 8 0 4 56 21 22
2018 Manitoba 9 44 19 13 6 0 9 59 21 13
2017 National Capital Region 18 25 26 15 14 1 2 44 29 686
2017 Quebec (excluding National Capital Region) 45 21 4 13 13 0 4 68 28 23
2017 Manitoba 55 20 20 0 5 0 0 75 5 19

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 53 21 12 4 3 0 7 80 7 632
2020 Ontario (excluding National Capital Region) 69 0 17 0 8 0 6 74 9 12
2020 Quebec (excluding National Capital Region) 64 19 3 3 0 0 11 93 4 28
2020 Manitoba 68 11 0 5 0 0 16 94 6 19
2019 National Capital Region 61 19 8 3 2 0 8 87 5 746
2019 Quebec (excluding National Capital Region) 76 15 0 3 0 0 7 97 3 30
2019 Manitoba 77 18 0 0 0 0 5 100 0 23
2018 National Capital Region 53 20 11 3 2 0 10 82 6 602
2018 Quebec (excluding National Capital Region) 80 16 4 0 0 0 0 96 0 22
2018 Manitoba 79 0 0 0 0 0 21 100 0 13
2017 National Capital Region 51 19 9 4 2 1 14 82 7 683
2017 Quebec (excluding National Capital Region) 46 20 9 0 0 0 25 88 0 23
2017 Manitoba 84 5 0 0 0 0 11 100 0 19

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 30 26 21 11 10 1 1 57 21 632
2020 Ontario (excluding National Capital Region) 25 33 27 6 8 0 0 59 15 12
2020 Quebec (excluding National Capital Region) 41 32 7 10 7 0 5 76 17 28
2020 Manitoba 48 27 15 10 0 0 0 74 10 19
2019 National Capital Region 39 32 15 6 7 0 1 71 13 748
2019 Quebec (excluding National Capital Region) 59 16 18 8 0 0 0 74 8 30
2019 Manitoba 45 30 13 7 5 0 0 75 12 23
2018 National Capital Region 32 31 21 8 7 0 1 64 15 604
2018 Quebec (excluding National Capital Region) 59 21 13 0 7 0 0 80 7 22
2018 Manitoba 19 47 18 7 0 0 9 72 7 13
2017 National Capital Region 35 29 19 8 6 0 1 66 15 686
2017 Quebec (excluding National Capital Region) 53 12 22 8 0 0 4 68 9 23
2017 Manitoba 38 48 10 5 0 0 0 86 5 19

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 31 23 17 11 11 0 7 58 23 633
2020 Ontario (excluding National Capital Region) 32 17 35 8 8 0 0 49 17 12
2020 Quebec (excluding National Capital Region) 45 21 17 3 7 0 7 71 11 28
2020 Manitoba 53 22 20 5 0 0 0 74 5 19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 35 21 11 5 0 1 63 16 633
2020 Ontario (excluding National Capital Region) 44 17 25 0 15 0 0 61 15 12
2020 Quebec (excluding National Capital Region) 55 24 12 7 0 0 4 81 7 28
2020 Manitoba 53 31 11 0 5 0 0 84 5 19
2019 National Capital Region 34 33 19 8 4 1 1 68 12 748
2019 Quebec (excluding National Capital Region) 61 10 21 3 0 0 6 74 3 30
2019 Manitoba 36 29 26 4 5 0 0 65 9 23
2018 National Capital Region 27 35 23 9 4 0 2 63 13 600
2018 Quebec (excluding National Capital Region) 40 42 13 4 0 0 0 82 4 22
2018 Manitoba 28 50 6 6 0 0 9 87 7 13
2017 National Capital Region 27 35 21 11 4 1 2 63 15 685
2017 Quebec (excluding National Capital Region) 45 16 17 9 5 0 8 67 15 23
2017 Manitoba 27 58 15 0 0 0 0 85 0 19

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 25 33 24 12 5 0 1 58 18 632
2020 Ontario (excluding National Capital Region) 27 42 0 16 15 0 0 69 31 12
2020 Quebec (excluding National Capital Region) 47 29 15 3 0 0 6 81 3 28
2020 Manitoba 42 33 16 5 5 0 0 75 10 19
2019 National Capital Region 30 35 20 10 4 0 1 66 14 749
2019 Quebec (excluding National Capital Region) 42 42 9 6 0 0 0 84 6 30
2019 Manitoba 32 44 19 0 5 0 0 76 5 23
2018 National Capital Region 24 37 22 12 3 0 1 62 15 600
2018 Quebec (excluding National Capital Region) 40 28 22 9 0 0 0 69 9 22
2018 Manitoba 9 59 16 0 6 0 9 76 7 13
2017 National Capital Region 24 29 27 12 6 0 2 55 18 686
2017 Quebec (excluding National Capital Region) 53 17 21 0 5 0 4 73 5 23
2017 Manitoba 49 30 10 5 0 5 0 84 5 19

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 34 31 20 10 3 1 1 65 14 633
2020 Ontario (excluding National Capital Region) 39 28 9 9 16 0 0 66 25 11
2020 Quebec (excluding National Capital Region) 40 34 26 0 0 0 0 74 0 28
2020 Manitoba 69 26 0 0 0 0 5 100 0 19
2019 National Capital Region 39 32 15 9 4 0 1 71 13 749
2019 Quebec (excluding National Capital Region) 39 31 18 6 3 0 3 72 9 30
2019 Manitoba 33 32 22 5 9 0 0 65 13 23
2018 National Capital Region 32 32 21 10 3 1 1 65 14 600
2018 Quebec (excluding National Capital Region) 45 27 12 11 4 0 0 72 15 22
2018 Manitoba 31 47 6 0 6 0 9 87 7 13
2017 National Capital Region 30 31 21 10 5 1 2 63 16 685
2017 Quebec (excluding National Capital Region) 44 26 21 0 5 0 4 73 5 23
2017 Manitoba 53 26 10 5 0 5 0 84 5 19

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 44 26 15 8 6 0 2 71 14 631
2020 Ontario (excluding National Capital Region) 44 34 8 0 15 0 0 77 15 12
2020 Quebec (excluding National Capital Region) 54 31 10 3 0 0 3 87 3 28
2020 Manitoba 69 16 11 0 0 0 5 89 0 19
2019 National Capital Region 50 27 9 6 5 1 1 79 12 748
2019 Quebec (excluding National Capital Region) 56 24 17 0 0 0 3 82 0 30
2019 Manitoba 38 26 13 13 5 5 0 67 19 23

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 26 27 23 14 9 0 1 54 23 634
2020 Ontario (excluding National Capital Region) 42 17 33 0 8 0 0 59 8 12
2020 Quebec (excluding National Capital Region) 58 16 14 9 3 0 0 74 12 28
2020 Manitoba 47 42 11 0 0 0 0 89 0 19

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 29 33 22 10 4 0 1 63 14 629
2020 Ontario (excluding National Capital Region) 50 25 8 16 0 0 0 75 16 12
2020 Quebec (excluding National Capital Region) 59 21 15 5 0 0 0 80 5 28
2020 Manitoba 38 43 14 5 0 0 0 81 5 19
2019 National Capital Region 37 33 18 7 3 0 1 72 10 745
2019 Quebec (excluding National Capital Region) 42 40 12 3 3 0 0 82 6 29
2019 Manitoba 41 32 14 13 0 0 0 74 13 22
2018 National Capital Region 32 34 20 8 3 0 1 68 12 596
2018 Quebec (excluding National Capital Region) 50 19 25 6 0 0 0 69 6 22
2018 Manitoba 53 18 19 0 0 0 9 79 0 13
2017 National Capital Region 35 32 19 7 3 1 3 69 11 686
2017 Quebec (excluding National Capital Region) 58 13 21 0 5 0 4 73 5 23
2017 Manitoba 59 21 16 0 0 5 0 83 0 19

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 44 26 17 8 3 0 1 71 12 629
2020 Ontario (excluding National Capital Region) 32 44 8 8 8 0 0 75 16 12
2020 Quebec (excluding National Capital Region) 68 14 13 0 0 0 5 86 0 27
2020 Manitoba 63 37 0 0 0 0 0 100 0 19
2019 National Capital Region 59 25 9 3 2 0 1 85 5 747
2019 Quebec (excluding National Capital Region) 72 18 4 6 0 0 0 90 6 30
2019 Manitoba 49 38 12 0 0 0 0 88 0 23
2018 National Capital Region 57 25 10 3 2 0 2 84 6 600
2018 Quebec (excluding National Capital Region) 81 9 0 10 0 0 0 90 10 22
2018 Manitoba 69 12 9 0 0 0 9 90 0 13
2017 National Capital Region 60 22 10 4 3 0 1 83 7 687
2017 Quebec (excluding National Capital Region) 56 22 9 4 5 0 4 82 9 23
2017 Manitoba 78 16 5 0 0 0 0 95 0 19

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 29 36 22 9 4 0 0 65 13 631
2020 Ontario (excluding National Capital Region) 35 34 8 23 0 0 0 69 23 12
2020 Quebec (excluding National Capital Region) 64 21 4 7 0 0 5 88 7 27
2020 Manitoba 17 59 9 15 0 0 0 75 15 19

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 67 17 7 1 1 0 6 90 2 633
2020 Ontario (excluding National Capital Region) 66 26 0 8 0 0 0 92 8 12
2020 Quebec (excluding National Capital Region) 72 13 3 0 0 0 11 96 0 27
2020 Manitoba 80 16 0 0 0 0 5 100 0 19
2019 National Capital Region 80 9 2 1 1 1 6 95 2 746
2019 Quebec (excluding National Capital Region) 77 8 9 0 3 0 3 88 3 30
2019 Manitoba 77 8 5 5 0 0 5 90 5 23
2018 National Capital Region 77 11 3 1 2 1 5 94 2 600
2018 Quebec (excluding National Capital Region) 84 5 0 11 0 0 0 89 11 21
2018 Manitoba 79 12 0 0 0 0 9 100 0 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 80 9 3 2 2 0 4 93 4 630
2020 Ontario (excluding National Capital Region) 77 9 6 0 8 0 0 85 8 12
2020 Quebec (excluding National Capital Region) 73 10 3 0 4 0 11 93 4 27
2020 Manitoba 90 5 0 0 0 0 5 100 0 19
2019 National Capital Region 79 9 5 2 3 0 2 90 5 747
2019 Quebec (excluding National Capital Region) 84 10 0 3 0 0 3 97 3 30
2019 Manitoba 60 17 10 8 0 5 0 81 9 23
2018 National Capital Region 74 11 5 3 2 1 4 90 5 597
2018 Quebec (excluding National Capital Region) 76 5 11 0 4 4 0 84 5 22
2018 Manitoba 69 0 15 6 0 0 9 76 7 13
2017 National Capital Region 76 9 5 4 2 1 4 89 6 686
2017 Quebec (excluding National Capital Region) 68 5 10 4 4 0 9 80 9 22
2017 Manitoba 79 10 5 0 0 5 0 94 0 19

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 65 22 6 3 1 0 2 89 5 630
2020 Ontario (excluding National Capital Region) 77 9 6 0 8 0 0 85 8 12
2020 Quebec (excluding National Capital Region) 66 14 0 3 7 0 11 89 11 27
2020 Manitoba 57 38 0 0 0 0 5 100 0 19
2019 National Capital Region 54 28 11 3 3 0 1 83 6 744
2019 Quebec (excluding National Capital Region) 61 20 10 6 0 0 3 84 7 30
2019 Manitoba 39 21 28 7 5 0 0 60 12 23
2018 National Capital Region 50 29 12 5 3 0 1 80 7 603
2018 Quebec (excluding National Capital Region) 62 26 13 0 0 0 0 87 0 22
2018 Manitoba 31 47 6 0 6 0 9 86 7 13
2017 National Capital Region 55 26 9 5 2 1 3 84 7 686
2017 Quebec (excluding National Capital Region) 62 26 0 5 4 0 4 91 9 23
2017 Manitoba 37 43 11 10 0 0 0 79 10 19

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 68 16 7 4 3 0 2 86 7 632
2020 Ontario (excluding National Capital Region) 77 9 6 8 0 0 0 85 8 12
2020 Quebec (excluding National Capital Region) 76 7 3 4 0 0 11 92 4 27
2020 Manitoba 79 11 5 0 0 0 5 95 0 19
2019 National Capital Region 67 16 8 4 3 0 1 84 7 745
2019 Quebec (excluding National Capital Region) 78 14 6 0 0 0 3 94 0 30
2019 Manitoba 50 25 5 15 5 0 0 76 19 23
2018 National Capital Region 59 21 8 5 4 0 2 82 9 600
2018 Quebec (excluding National Capital Region) 65 17 9 0 9 0 0 82 9 22
2018 Manitoba 53 26 6 0 6 0 9 87 7 13
2017 National Capital Region 66 14 8 5 4 1 3 83 9 684
2017 Quebec (excluding National Capital Region) 47 17 5 14 9 0 8 70 25 23
2017 Manitoba 57 33 5 0 5 0 0 90 5 19

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 62 10 3 2 1 0 23 93 4 631
2020 Ontario (excluding National Capital Region) 60 0 0 0 0 0 40 100 0 12
2020 Quebec (excluding National Capital Region) 68 11 0 0 0 0 21 100 0 27
2020 Manitoba 53 10 10 0 0 0 27 86 0 19
2019 National Capital Region 59 10 3 1 1 0 25 92 4 742
2019 Quebec (excluding National Capital Region) 75 7 6 0 0 0 12 94 0 30
2019 Manitoba 58 4 7 0 0 0 31 89 0 23
2018 National Capital Region 53 12 5 2 2 0 25 88 5 600
2018 Quebec (excluding National Capital Region) 80 0 5 0 0 0 15 94 0 22
2018 Manitoba 44 23 6 6 6 0 15 79 14 13
2017 National Capital Region 58 10 3 2 1 1 25 91 5 685
2017 Quebec (excluding National Capital Region) 83 4 0 0 0 0 13 100 0 23
2017 Manitoba 64 15 0 5 0 0 16 94 6 19

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 68 18 7 1 1 0 4 89 3 635
2020 Ontario (excluding National Capital Region) 68 17 8 0 6 0 0 85 6 12
2020 Quebec (excluding National Capital Region) 72 8 3 3 0 0 14 92 4 28
2020 Manitoba 62 32 6 0 0 0 0 94 0 19
2019 National Capital Region 67 17 8 1 1 0 6 90 2 748
2019 Quebec (excluding National Capital Region) 82 7 5 3 0 0 3 91 3 30
2019 Manitoba 82 13 0 5 0 0 0 95 5 23
2018 National Capital Region 65 17 8 2 1 0 6 88 4 602
2018 Quebec (excluding National Capital Region) 83 12 5 0 0 0 0 95 0 22
2018 Manitoba 62 16 12 0 0 0 9 86 0 13
2017 National Capital Region 64 18 6 2 1 1 7 90 3 684
2017 Quebec (excluding National Capital Region) 83 0 4 5 0 0 8 90 5 23
2017 Manitoba 69 26 5 0 0 0 0 95 0 19

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 50 23 11 6 8 0 2 75 14 632
2020 Ontario (excluding National Capital Region) 52 16 17 8 6 0 0 68 15 12
2020 Quebec (excluding National Capital Region) 59 7 10 3 13 0 8 72 18 28
2020 Manitoba 43 9 22 0 21 0 5 55 22 19
2019 National Capital Region 70 14 6 2 4 0 3 87 7 748
2019 Quebec (excluding National Capital Region) 68 6 8 14 4 0 0 73 18 30
2019 Manitoba 55 29 0 12 4 0 0 84 16 23
2018 National Capital Region 67 15 6 3 4 1 4 86 8 600
2018 Quebec (excluding National Capital Region) 71 4 5 5 11 4 0 78 16 22
2018 Manitoba 47 22 0 22 0 0 9 76 24 13
2017 National Capital Region 63 13 7 4 6 1 6 82 11 687
2017 Quebec (excluding National Capital Region) 61 13 5 4 12 0 4 78 18 23
2017 Manitoba 36 42 11 10 0 0 0 79 10 19

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 30 19 6 4 1 1 71 10 632
2020 Ontario (excluding National Capital Region) 35 41 17 6 0 0 0 77 6 12
2020 Quebec (excluding National Capital Region) 49 21 16 3 3 3 5 75 7 28
2020 Manitoba 35 44 21 0 0 0 0 79 0 19
2019 National Capital Region 51 28 12 4 3 0 2 81 7 746
2019 Quebec (excluding National Capital Region) 54 19 16 11 0 0 0 73 11 30
2019 Manitoba 49 39 7 0 5 0 0 88 5 23
2018 National Capital Region 46 31 14 4 2 0 2 79 7 601
2018 Quebec (excluding National Capital Region) 60 24 4 5 3 0 4 88 8 22
2018 Manitoba 44 34 0 13 0 0 9 86 14 13
2017 National Capital Region 48 30 13 4 2 0 3 81 6 684
2017 Quebec (excluding National Capital Region) 75 8 0 13 0 0 4 86 14 23
2017 Manitoba 26 63 5 5 0 0 0 89 5 19

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 20 38 30 6 6 0 0 58 12 634
2020 Ontario (excluding National Capital Region) 27 42 23 0 8 0 0 69 8 12
2020 Quebec (excluding National Capital Region) 30 42 17 7 0 0 5 75 7 28
2020 Manitoba 36 54 5 5 0 0 0 90 5 19

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 12 33 35 14 5 0 0 45 20 632
2020 Ontario (excluding National Capital Region) 17 35 33 6 8 0 0 52 15 12
2020 Quebec (excluding National Capital Region) 22 23 52 3 0 0 0 45 3 28
2020 Manitoba 5 52 32 5 5 0 0 58 10 19
2019 National Capital Region 19 37 31 11 2 0 0 56 13 751
2019 Quebec (excluding National Capital Region) 38 21 39 3 0 0 0 58 3 30
2019 Manitoba 13 46 31 5 0 5 0 62 5 23
2018 National Capital Region 12 37 39 8 4 0 0 49 12 602
2018 Quebec (excluding National Capital Region) 46 24 17 13 0 0 0 70 13 22
2018 Manitoba 19 53 13 0 6 0 9 79 7 13
2017 National Capital Region 13 36 34 12 4 1 0 50 16 687
2017 Quebec (excluding National Capital Region) 17 27 38 9 5 0 5 46 14 23
2017 Manitoba 27 42 30 0 0 0 0 70 0 19

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 10 21 37 22 9 0 0 32 31 635
2020 Ontario (excluding National Capital Region) 8 16 31 35 9 0 0 44 25 12
2020 Quebec (excluding National Capital Region) 3 10 46 27 14 0 0 41 13 28
2020 Manitoba 5 5 38 42 11 0 0 52 10 19
2019 National Capital Region 7 17 33 27 16 0 0 43 24 746
2019 Quebec (excluding National Capital Region) 0 3 46 34 18 0 0 52 3 30
2019 Manitoba 5 10 59 17 9 0 0 26 15 23
2018 National Capital Region 6 15 40 27 13 0 0 39 21 599
2018 Quebec (excluding National Capital Region) 8 10 28 21 33 0 0 54 18 21
2018 Manitoba 0 6 31 34 19 0 9 59 7 13
2017 National Capital Region 5 16 39 26 13 0 1 40 21 685
2017 Quebec (excluding National Capital Region) 9 12 25 26 23 0 5 51 22 23
2017 Manitoba 0 10 21 53 16 0 0 69 10 19

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 29 47 16 6 2 1 0 77 8 633
2020 Ontario (excluding National Capital Region) 36 40 16 0 8 0 0 75 8 12
2020 Quebec (excluding National Capital Region) 46 31 17 3 0 3 0 79 3 28
2020 Manitoba 63 32 0 5 0 0 0 95 5 19
2019 National Capital Region 20 41 21 9 3 5 0 65 13 750
2019 Quebec (excluding National Capital Region) 34 26 14 0 4 18 4 77 5 30
2019 Manitoba 43 38 9 10 0 0 0 81 10 23
2018 National Capital Region 22 45 17 8 2 5 0 71 11 599
2018 Quebec (excluding National Capital Region) 17 33 31 8 0 12 0 56 9 22
2018 Manitoba 47 24 19 0 0 0 9 79 0 13
2017 National Capital Region 13 39 23 10 6 9 0 58 17 685
2017 Quebec (excluding National Capital Region) 17 21 21 9 18 13 0 44 31 23
2017 Manitoba 47 37 10 0 0 5 0 89 0 19

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 29 38 16 9 5 3 0 69 15 635
2020 Ontario (excluding National Capital Region) 36 15 41 0 8 0 0 51 8 12
2020 Quebec (excluding National Capital Region) 48 32 17 3 0 0 0 80 3 28
2020 Manitoba 58 27 11 5 0 0 0 84 5 19

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 33 8 10 7 2 0 75 17 632
2020 Ontario (excluding National Capital Region) 67 8 8 0 16 0 0 75 16 12
2020 Quebec (excluding National Capital Region) 41 31 11 3 13 0 0 73 16 27
2020 Manitoba 63 26 11 0 0 0 0 89 0 19

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 30 11 4 2 3 1 82 6 632
2020 Ontario (excluding National Capital Region) 75 8 8 0 8 0 0 84 8 12
2020 Quebec (excluding National Capital Region) 47 30 16 3 3 0 0 77 7 28
2020 Manitoba 73 16 11 0 0 0 0 89 0 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 29 37 17 11 5 1 0 67 16 635
2020 Ontario (excluding National Capital Region) 59 8 25 0 8 0 0 67 8 12
2020 Quebec (excluding National Capital Region) 51 19 20 7 3 0 0 70 10 28
2020 Manitoba 48 26 21 5 0 0 0 74 5 19
2019 National Capital Region 25 41 18 9 5 3 0 67 14 746
2019 Quebec (excluding National Capital Region) 41 28 16 0 4 12 0 78 4 30
2019 Manitoba 13 29 27 25 5 0 0 42 30 23
2018 National Capital Region 21 43 17 10 5 3 0 67 16 600
2018 Quebec (excluding National Capital Region) 32 38 12 5 4 8 0 77 10 22
2018 Manitoba 32 13 6 34 6 0 9 49 44 13
2017 National Capital Region 17 42 20 11 6 3 0 61 18 685
2017 Quebec (excluding National Capital Region) 22 26 17 5 14 17 0 58 22 23
2017 Manitoba 32 47 5 10 0 5 0 83 11 19

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 44 9 7 1 0 0 83 9 635
2020 Ontario (excluding National Capital Region) 44 16 31 0 8 0 0 61 8 12
2020 Quebec (excluding National Capital Region) 56 38 3 3 0 0 0 93 3 28
2020 Manitoba 62 38 0 0 0 0 0 100 0 19

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 37 41 10 9 3 0 0 78 12 632
2020 Ontario (excluding National Capital Region) 53 23 16 0 8 0 0 75 8 12
2020 Quebec (excluding National Capital Region) 49 37 7 6 0 0 0 86 6 27
2020 Manitoba 68 27 0 5 0 0 0 95 5 19

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 34 43 17 4 1 0 1 77 6 628
2020 Ontario (excluding National Capital Region) 44 23 25 0 8 0 0 67 8 12
2020 Quebec (excluding National Capital Region) 42 37 21 0 0 0 0 79 0 26
2020 Manitoba 52 37 11 0 0 0 0 89 0 19

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 46 36 10 4 2 1 1 84 6 632
2020 Ontario (excluding National Capital Region) 53 31 8 0 8 0 0 84 8 12
2020 Quebec (excluding National Capital Region) 52 35 13 0 0 0 0 87 0 27
2020 Manitoba 78 22 0 0 0 0 0 100 0 19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 78 17 3 1 1 0 0 96 1 632
2020 Ontario (excluding National Capital Region) 83 8 8 0 0 0 0 92 0 12
2020 Quebec (excluding National Capital Region) 71 26 0 0 0 3 0 100 0 28
2020 Manitoba 78 5 11 0 0 5 0 88 0 19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 38 9 2 1 1 0 88 3 633
2020 Ontario (excluding National Capital Region) 44 25 16 8 0 0 6 74 9 12
2020 Quebec (excluding National Capital Region) 56 26 13 0 0 3 3 86 0 28
2020 Manitoba 52 43 5 0 0 0 0 95 0 19

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 50 33 8 6 3 1 0 83 9 631
2020 Ontario (excluding National Capital Region) 69 15 8 0 8 0 0 84 8 12
2020 Quebec (excluding National Capital Region) 47 34 3 3 9 0 3 84 13 28
2020 Manitoba 74 26 0 0 0 0 0 100 0 19

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 46 34 10 6 3 1 1 81 9 629
2020 Ontario (excluding National Capital Region) 44 8 31 8 8 0 0 53 16 12
2020 Quebec (excluding National Capital Region) 57 23 13 3 0 0 3 83 4 28
2020 Manitoba 63 37 0 0 0 0 0 100 0 19

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 43 18 9 4 0 0 69 13 144
2019 National Capital Region 20 44 20 11 3 1 1 65 14 157

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 96 4 145

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 19 27 18 25 10 0 2 46 35 140
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 6 94 630
2020 Ontario (excluding National Capital Region) 17 83 12
2020 Quebec (excluding National Capital Region) 3 97 28
2020 Manitoba 0 100 19

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 9 91 629
2020 Ontario (excluding National Capital Region) 6 94 12
2020 Quebec (excluding National Capital Region) 3 97 28
2020 Manitoba 0 100 19
2019 National Capital Region 12 88 750
2019 Quebec (excluding National Capital Region) 16 84 30
2019 Manitoba 14 86 23
2017 National Capital Region 15 85 684
2017 Quebec (excluding National Capital Region) 21 79 23
2014 National Capital Region 10 90 734
2014 Ontario (excluding National Capital Region) 0 100 11
2014 Manitoba 22 78 22

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 44 56 56

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 71 29 56
2019 National Capital Region 79 21 92
2017 National Capital Region 82 18 101
2014 National Capital Region 83 17 77

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 48 33 5 7 7 0 0 81 15 39
2019 National Capital Region 61 23 9 4 1 0 2 86 5 72
2017 National Capital Region 51 38 1 4 4 0 3 91 7 83
2014 National Capital Region 59 27 4 4 4 2 0 87 8 64

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 43 36 7 5 2 3 4 85 7 634
2020 Ontario (excluding National Capital Region) 61 17 8 6 8 0 0 77 15 12
2020 Quebec (excluding National Capital Region) 56 31 9 0 3 0 0 88 3 28
2020 Manitoba 73 22 5 0 0 0 0 95 0 19
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 17 64 19 1 79 21 635
2020 Ontario (excluding National Capital Region) 25 51 25 0 67 33 12
2020 Quebec (excluding National Capital Region) 6 81 9 4 93 7 28
2020 Manitoba 31 42 27 0 58 42 19

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 70 30 106

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 25 25 12 24 10 1 4 52 35 106

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 11 15 11 17 22 0 25 34 52 106

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 45 21 10 7 4 1 11 75 13 633
2020 Ontario (excluding National Capital Region) 44 25 8 8 8 0 6 74 18 12
2020 Quebec (excluding National Capital Region) 54 15 7 3 7 3 10 81 11 28
2020 Manitoba 55 15 15 0 0 11 4 82 0 19
2019 National Capital Region 44 18 13 7 7 1 10 69 16 743
2019 Quebec (excluding National Capital Region) 56 15 10 0 8 4 7 80 9 29
2019 Manitoba 60 14 9 4 0 0 13 86 4 22
2018 National Capital Region 45 16 13 8 8 1 9 68 17 599
2018 Quebec (excluding National Capital Region) 56 6 11 8 5 6 8 72 15 22
2018 Manitoba 72 13 0 6 0 0 9 93 7 13
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