2020 Public Service Employee Survey Results for Library and Archives Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 45 5 16 3 0 0 77 19 332
2020 First official language - French 34 48 9 8 1 0 0 82 10 371

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 12 2 1 0 0 0 97 2 332
2020 First official language - French 58 32 4 5 1 1 0 91 5 367
2017 First official language - English 74 21 2 1 1 0 1 97 2 355
2017 First official language - French 52 38 4 4 1 0 0 91 5 386
2014 First official language - English 72 22 2 2 1 0 0 95 3 415
2014 First official language - French 46 39 8 6 1 1 1 86 7 401

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 36 10 11 6 0 0 72 17 333
2020 First official language - French 32 40 12 13 3 0 0 73 16 370
2019 First official language - English 49 36 6 6 3 0 0 85 9 401
2019 First official language - French 52 36 5 6 1 0 0 88 7 424
2017 First official language - English 51 33 6 7 2 0 1 84 10 354
2017 First official language - French 43 42 7 5 3 0 0 85 8 387
2014 First official language - English 44 38 7 8 3 0 0 82 11 415
2014 First official language - French 43 44 6 5 2 0 0 87 7 401

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 41 9 12 2 0 1 77 14 332
2020 First official language - French 35 38 17 6 1 0 2 75 7 369
2019 First official language - English 31 43 9 14 3 0 0 74 17 400
2019 First official language - French 38 44 11 6 2 0 0 82 7 424
2018 First official language - English 31 52 7 8 2 0 0 83 11 296
2018 First official language - French 29 48 15 7 1 0 0 77 8 354
2017 First official language - English 33 42 9 10 5 0 0 76 15 354
2017 First official language - French 31 44 13 9 3 0 1 75 12 387
2014 First official language - English 27 38 13 16 5 0 1 66 22 415
2014 First official language - French 30 46 11 10 3 0 0 76 13 402

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 38 7 9 2 0 0 81 12 331
2020 First official language - French 37 39 14 8 2 1 0 76 10 369
2019 First official language - English 48 35 8 8 1 1 0 83 8 400
2019 First official language - French 55 35 6 4 1 0 0 90 4 421
2017 First official language - English 50 37 8 5 1 0 0 87 5 356
2017 First official language - French 44 45 6 5 1 0 0 89 6 385
2014 First official language - English 44 37 10 5 3 0 0 82 8 415
2014 First official language - French 42 44 10 3 1 0 0 86 4 402

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 31 9 5 3 1 0 82 8 328
2020 First official language - French 48 34 11 4 2 0 0 82 7 367
2019 First official language - English 51 26 9 8 4 1 1 79 12 402
2019 First official language - French 50 33 8 5 2 1 1 84 7 423
2018 First official language - English 47 34 11 5 2 2 0 82 7 296
2018 First official language - French 48 35 9 5 3 0 0 83 8 353
2017 First official language - English 52 28 9 7 4 1 1 81 10 356
2017 First official language - French 43 37 10 4 3 1 2 82 7 386
2014 First official language - English 42 30 14 8 5 1 1 73 13 415
2014 First official language - French 35 40 14 5 4 1 1 77 9 401

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 43 10 5 2 0 0 83 7 333
2020 First official language - French 37 41 12 6 3 0 0 79 9 371
2019 First official language - English 47 33 9 6 4 0 0 81 10 402
2019 First official language - French 40 44 11 4 1 0 0 84 5 423
2018 First official language - English 46 35 9 8 2 0 0 82 10 294
2018 First official language - French 36 45 12 4 3 0 0 82 6 352
2017 First official language - English 44 42 6 6 2 0 0 86 8 356
2017 First official language - French 36 45 11 4 3 0 0 81 7 387
2014 First official language - English 35 42 10 7 5 0 0 77 12 414
2014 First official language - French 27 47 16 6 3 0 0 74 9 402

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 35 11 10 6 0 0 73 16 333
2020 First official language - French 36 37 14 10 3 0 0 73 13 370
2019 First official language - English 36 38 12 8 7 0 0 74 15 403
2019 First official language - French 33 42 13 6 5 1 0 76 11 423
2018 First official language - English 32 35 13 13 7 1 0 67 20 297
2018 First official language - French 33 37 17 8 5 0 0 70 14 353
2017 First official language - English 30 36 11 11 11 0 0 67 22 356
2017 First official language - French 27 37 20 9 5 1 0 66 15 386
2014 First official language - English 27 36 16 13 8 1 0 63 22 415
2014 First official language - French 24 39 18 11 7 0 1 64 18 402

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 38 9 7 2 0 0 82 9 332
2020 First official language - French 35 47 10 7 1 0 0 82 8 370
2019 First official language - English 42 38 8 8 3 0 0 81 11 402
2019 First official language - French 36 45 12 7 1 0 0 81 7 420
2018 First official language - English 39 43 9 6 4 0 0 82 10 295
2018 First official language - French 34 43 15 5 3 0 0 77 8 355
2017 First official language - English 37 44 7 8 4 0 0 81 11 356
2017 First official language - French 27 50 14 6 2 0 0 77 9 386

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 30 8 2 2 0 0 88 4 332
2020 First official language - French 46 41 9 2 1 0 0 87 3 369
2019 First official language - English 56 32 6 4 1 0 0 89 5 402
2019 First official language - French 46 45 7 2 0 0 0 91 2 423
2018 First official language - English 58 31 5 4 1 0 0 90 5 298
2018 First official language - French 44 44 9 2 1 0 0 88 3 353
2017 First official language - English 51 31 9 5 3 1 0 83 8 356
2017 First official language - French 38 48 8 3 1 0 0 87 4 387
2014 First official language - English 47 38 8 4 3 1 1 85 7 415
2014 First official language - French 35 49 11 4 1 1 0 84 5 402

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 32 10 10 6 0 0 75 15 332
2020 First official language - French 34 39 14 8 4 0 0 73 13 370
2019 First official language - English 42 32 11 9 6 0 0 74 15 403
2019 First official language - French 35 42 13 6 4 1 0 78 10 423
2018 First official language - English 37 37 11 8 6 1 0 74 15 297
2018 First official language - French 29 46 14 7 4 0 0 74 11 352
2017 First official language - English 38 31 12 10 8 1 0 70 18 355
2017 First official language - French 28 40 17 9 5 1 0 69 14 387

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 32 7 3 1 0 0 90 3 327
2020 First official language - French 48 39 10 3 1 0 0 87 3 369
2019 First official language - English 61 26 9 2 1 0 0 87 4 400
2019 First official language - French 49 39 11 1 1 0 0 88 2 421
2018 First official language - English 64 26 8 2 0 0 0 90 2 296
2018 First official language - French 47 39 10 2 1 0 0 86 3 351
2017 First official language - English 61 31 5 2 0 0 0 93 3 355
2017 First official language - French 47 38 10 3 1 0 0 86 4 387
2014 First official language - English 62 28 6 2 1 0 0 90 3 415
2014 First official language - French 53 35 9 1 2 0 0 89 3 400

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 39 11 8 5 0 0 76 12 332
2020 First official language - French 31 38 18 9 4 0 1 69 13 370
2019 First official language - English 41 33 12 9 5 0 0 74 14 401
2019 First official language - French 32 41 12 8 5 0 1 74 13 423
2018 First official language - English 34 40 10 9 6 0 0 74 15 296
2018 First official language - French 29 45 15 7 5 0 0 74 11 351
2017 First official language - English 35 40 10 8 6 0 0 76 14 355
2017 First official language - French 27 46 14 8 4 1 1 73 12 386
2014 First official language - English 25 40 12 15 7 1 1 65 22 414
2014 First official language - French 19 47 17 12 5 0 1 67 16 402

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 35 12 8 4 0 0 76 13 333
2020 First official language - French 37 37 16 7 3 0 1 74 10 369
2019 First official language - English 44 31 14 6 5 0 0 75 11 402
2019 First official language - French 37 40 14 5 4 0 0 77 9 423
2018 First official language - English 41 29 16 8 6 1 0 71 13 296
2018 First official language - French 33 44 15 5 4 0 0 76 9 349
2017 First official language - English 38 36 12 4 8 1 1 75 13 354
2017 First official language - French 32 43 15 4 5 0 1 76 9 386
2014 First official language - English 32 33 15 12 7 0 1 66 19 415
2014 First official language - French 29 41 19 7 4 0 1 70 11 400

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 39 11 9 3 0 0 77 12 329
2020 First official language - French 28 49 15 7 1 0 0 77 8 367
2019 First official language - English 39 36 10 13 2 0 1 76 15 402
2019 First official language - French 34 48 12 4 1 0 1 83 5 420
2018 First official language - English 33 43 15 5 3 0 0 76 8 294
2018 First official language - French 31 47 12 8 2 0 0 78 10 350
2017 First official language - English 37 37 11 8 5 1 1 75 13 355
2017 First official language - French 27 49 14 6 2 0 0 77 9 386
2014 First official language - English 32 37 14 10 6 0 1 70 16 415
2014 First official language - French 24 44 19 10 3 1 0 68 12 402

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 35 10 4 1 0 0 85 6 333
2020 First official language - French 45 40 10 4 1 0 0 85 5 370
2019 First official language - English 51 32 10 6 2 0 0 83 7 401
2019 First official language - French 42 45 8 4 1 1 0 87 5 423
2018 First official language - English 48 37 9 4 1 0 0 85 6 298
2018 First official language - French 45 41 9 3 2 0 0 86 5 352
2017 First official language - English 48 36 9 5 1 0 0 84 7 354
2017 First official language - French 39 46 10 4 1 0 0 85 5 386
2014 First official language - English 47 34 10 5 4 0 0 81 9 414
2014 First official language - French 38 42 13 5 1 0 0 80 6 402

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 30 12 4 5 0 1 80 8 333
2020 First official language - French 43 32 14 7 4 0 0 75 11 371
2019 First official language - English 49 32 10 4 3 0 2 82 8 400
2019 First official language - French 50 29 13 5 2 0 1 80 7 419
2018 First official language - English 46 35 8 6 4 1 1 81 10 298
2018 First official language - French 44 33 14 7 1 0 0 78 8 354
2017 First official language - English 49 31 10 4 4 0 1 82 8 356
2017 First official language - French 46 37 11 4 1 0 1 83 6 386
2014 First official language - English 44 36 11 5 2 1 1 82 7 415
2014 First official language - French 43 33 16 4 2 0 1 77 7 402

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 15 43 22 13 1 1 35 21 331
2020 First official language - French 8 26 35 24 7 0 1 31 34 370
2019 First official language - English 7 13 37 26 17 1 0 43 20 403
2019 First official language - French 4 22 38 26 9 1 1 35 26 424
2018 First official language - English 4 17 40 27 11 0 1 38 22 298
2018 First official language - French 4 24 45 18 8 1 1 26 29 356
2017 First official language - English 8 16 37 23 12 1 3 36 25 355
2017 First official language - French 6 26 38 19 7 2 2 27 33 386
2014 First official language - English 12 21 35 16 11 1 4 28 35 415
2014 First official language - French 12 35 32 14 4 1 2 19 48 402

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 16 32 29 12 2 1 43 25 330
2020 First official language - French 10 27 25 23 13 1 1 37 38 369
2019 First official language - English 7 10 22 34 24 2 1 60 17 401
2019 First official language - French 2 11 27 32 21 5 2 57 15 420
2018 First official language - English 4 11 33 33 17 1 0 51 15 296
2018 First official language - French 5 11 37 28 14 4 1 44 17 355
2017 First official language - English 9 10 32 26 18 2 3 46 20 353
2017 First official language - French 5 16 32 26 13 7 2 42 23 387
2014 First official language - English 17 22 32 13 10 2 4 24 41 414
2014 First official language - French 13 29 34 13 6 3 2 20 45 401

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 15 31 27 12 3 2 41 26 329
2020 First official language - French 11 23 36 18 9 1 2 28 35 371
2019 First official language - English 8 13 32 21 20 3 2 43 23 402
2019 First official language - French 12 22 32 19 9 3 2 30 36 423
2018 First official language - English 11 18 32 23 10 3 2 35 30 297
2018 First official language - French 7 25 37 19 6 4 1 27 34 355
2017 First official language - English 11 14 29 21 15 3 7 40 28 353
2017 First official language - French 12 24 36 14 8 4 2 23 39 385
2014 First official language - English 18 24 22 13 13 3 7 29 47 413
2014 First official language - French 26 31 23 9 4 3 3 14 61 402

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 7 27 36 25 1 1 62 10 326
2020 First official language - French 5 16 32 31 15 1 1 46 21 369
2019 First official language - English 2 8 23 38 28 1 1 67 10 402
2019 First official language - French 4 15 31 32 16 1 2 49 20 423
2018 First official language - English 2 8 25 42 21 1 1 65 10 294
2018 First official language - French 1 15 38 29 14 1 1 45 17 353
2017 First official language - English 5 7 25 33 26 1 3 61 13 348
2017 First official language - French 5 19 34 26 12 2 2 40 25 385
2014 First official language - English 7 11 28 27 19 3 6 50 20 412
2014 First official language - French 8 20 36 23 9 2 2 33 29 400

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 25 23 19 13 1 1 33 44 331
2020 First official language - French 23 26 23 13 13 0 2 26 50 370
2019 First official language - English 13 16 25 23 22 1 1 45 29 399
2019 First official language - French 9 18 33 20 16 1 3 38 28 424
2018 First official language - English 15 18 34 20 10 2 1 31 34 298
2018 First official language - French 9 26 31 19 11 1 2 31 37 354
2017 First official language - English 18 15 31 15 15 1 4 32 35 354
2017 First official language - French 12 22 33 17 11 2 3 29 36 385
2014 First official language - English 18 22 29 14 10 2 5 26 42 414
2014 First official language - French 18 30 26 13 9 1 3 23 50 402

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 10 26 35 18 2 2 55 18 328
2020 First official language - French 10 23 26 21 16 3 2 38 35 368
2019 First official language - English 6 10 26 29 25 3 2 56 17 401
2019 First official language - French 6 16 29 24 17 4 4 44 24 421
2018 First official language - English 6 11 32 31 15 3 2 49 18 298
2018 First official language - French 7 20 26 28 12 4 1 43 29 355
2017 First official language - English 8 11 26 28 18 3 6 51 21 354
2017 First official language - French 6 19 27 28 13 5 2 44 27 386
2014 First official language - English 11 16 25 24 15 4 7 43 30 413
2014 First official language - French 10 19 31 21 10 4 4 34 32 402

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 17 31 24 13 3 1 39 28 330
2020 First official language - French 9 19 38 19 11 3 1 31 29 370
2019 First official language - English 11 15 31 21 17 2 2 40 27 402
2019 First official language - French 8 22 35 19 12 2 2 32 31 421
2018 First official language - English 10 18 37 22 10 2 2 33 29 296
2018 First official language - French 7 23 36 20 10 4 1 30 31 356
2017 First official language - English 13 16 36 17 11 3 4 31 31 354
2017 First official language - French 8 22 38 18 7 5 2 27 33 386
2014 First official language - English 21 18 27 16 11 3 5 29 42 414
2014 First official language - French 14 27 34 10 9 5 2 20 44 402

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 20 43 23 6 1 1 29 27 331
2020 First official language - French 4 13 37 33 12 0 0 46 17 369
2019 First official language - English 10 20 44 17 8 1 1 25 30 402
2019 First official language - French 8 16 39 23 13 0 1 37 24 423
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 31 18 9 4 4 3 67 14 333
2020 First official language - French 25 37 18 6 3 7 5 70 9 368
2019 First official language - English 35 30 14 5 6 6 4 71 13 401
2019 First official language - French 25 33 15 7 4 9 6 69 13 423
2018 First official language - English 24 36 17 11 4 6 2 65 17 295
2018 First official language - French 25 37 18 10 4 6 2 66 15 353
2017 First official language - English 29 29 14 8 8 7 5 66 18 356
2017 First official language - French 20 37 17 6 5 8 6 66 13 387
2014 First official language - English 32 29 13 8 8 5 5 68 18 414
2014 First official language - French 30 33 15 6 5 6 5 70 12 400

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 25 8 8 5 1 0 80 12 333
2020 First official language - French 53 35 6 4 1 1 0 89 5 371
2019 First official language - English 49 30 5 9 6 1 0 79 16 401
2019 First official language - French 50 35 8 3 3 1 1 86 6 424
2018 First official language - English 42 32 9 12 4 1 0 75 16 296
2018 First official language - French 49 35 6 6 3 2 0 85 8 351
2017 First official language - English 46 28 8 8 7 1 0 76 16 356
2017 First official language - French 45 37 10 4 3 1 0 83 7 387
2014 First official language - English 46 25 9 10 9 2 0 72 18 414
2014 First official language - French 47 35 8 6 3 1 0 83 10 402

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 28 6 5 2 1 0 87 7 332
2020 First official language - French 57 33 6 3 1 0 0 90 4 367
2019 First official language - English 54 32 5 7 2 0 0 86 9 401
2019 First official language - French 52 35 8 4 1 0 0 87 5 421
2018 First official language - English 49 36 8 6 2 0 0 85 8 294
2018 First official language - French 49 39 8 2 2 0 0 88 4 354
2017 First official language - English 49 32 7 7 4 0 0 81 12 356
2017 First official language - French 42 46 7 4 1 0 0 88 5 387
2014 First official language - English 47 34 9 7 3 0 0 82 10 415
2014 First official language - French 43 45 8 4 0 0 0 88 4 400

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 31 9 3 2 2 0 86 5 331
2020 First official language - French 43 45 8 2 1 1 1 89 3 368
2019 First official language - English 49 34 9 5 3 1 0 84 8 401
2019 First official language - French 40 41 14 3 1 1 0 82 4 421
2018 First official language - English 41 40 12 3 1 3 1 83 5 297
2018 First official language - French 36 49 11 3 1 1 0 86 3 353

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 23 11 5 2 7 3 80 8 331
2020 First official language - French 48 28 12 4 1 4 3 82 5 370
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 24 11 6 2 1 4 81 8 333
2020 First official language - French 48 28 14 4 2 1 4 79 6 370
2019 First official language - English 48 23 14 5 5 1 5 76 10 400
2019 First official language - French 49 29 9 2 3 2 6 85 5 421

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 27 6 8 2 1 0 83 11 333
2020 First official language - French 43 36 14 3 3 0 1 80 6 370
2019 First official language - English 45 32 11 5 6 0 1 77 11 401
2019 First official language - French 43 33 14 5 3 0 2 77 8 422
2018 First official language - English 47 34 9 5 3 1 0 82 9 296
2018 First official language - French 39 38 14 6 2 0 1 77 9 356
2017 First official language - English 45 33 10 7 5 1 0 79 12 356
2017 First official language - French 33 46 13 4 3 1 1 80 7 387
2014 First official language - English 41 30 13 7 7 1 1 72 14 415
2014 First official language - French 36 36 16 8 2 0 1 73 11 402

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 23 8 3 4 3 1 84 7 332
2020 First official language - French 51 29 11 5 3 1 0 81 8 371

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 26 5 7 2 1 1 86 9 332
2020 First official language - French 47 36 10 2 3 1 0 85 5 369
2019 First official language - English 51 28 7 8 5 0 1 80 13 401
2019 First official language - French 50 30 11 5 3 0 0 80 8 423
2018 First official language - English 51 30 7 8 3 0 0 82 12 295
2018 First official language - French 48 31 12 5 3 0 0 79 9 355
2017 First official language - English 48 31 7 7 5 1 1 80 13 356
2017 First official language - French 38 42 9 5 3 1 1 82 9 387
2014 First official language - English 47 27 10 8 6 2 1 76 14 414
2014 First official language - French 40 36 12 9 2 0 0 77 11 402

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 333
2020 First official language - French 43 57 369

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 15 10 2 1 4 9 85 3 333
2020 First official language - French 54 22 8 2 2 6 6 87 4 371

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 23 6 5 2 0 0 86 8 333
2020 First official language - French 56 28 11 3 2 0 0 84 5 370
2019 First official language - English 56 25 7 6 5 0 0 82 11 400
2019 First official language - French 53 31 10 5 2 0 0 83 7 420
2018 First official language - English 57 24 9 6 4 0 0 81 10 297
2018 First official language - French 49 33 10 6 2 0 0 82 8 356
2017 First official language - English 56 25 8 6 4 0 0 81 11 355
2017 First official language - French 46 37 10 4 3 0 0 84 6 387
2014 First official language - English 53 25 7 8 6 1 1 79 14 415
2014 First official language - French 45 34 13 6 2 0 0 79 8 401
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 34 12 8 5 10 0 72 14 332
2020 First official language - French 26 39 18 5 4 8 1 71 9 369
2019 First official language - English 34 30 13 6 5 11 0 73 12 398
2019 First official language - French 28 38 17 8 1 8 0 71 10 420
2018 First official language - English 32 31 16 6 6 9 0 69 14 297
2018 First official language - French 24 41 17 8 3 7 0 69 12 355
2017 First official language - English 30 31 15 7 8 9 0 67 16 356
2017 First official language - French 19 41 18 7 6 9 0 65 15 387
2014 First official language - English 19 31 15 13 8 13 1 58 25 415
2014 First official language - French 12 37 23 11 5 11 0 56 19 402

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 34 15 19 7 2 0 58 27 333
2020 First official language - French 20 40 23 9 5 2 0 62 15 370
2019 First official language - English 30 34 16 8 7 4 0 67 16 399
2019 First official language - French 26 40 20 8 2 4 0 69 10 421
2018 First official language - English 27 35 13 13 8 4 0 65 22 296
2018 First official language - French 26 41 19 9 4 1 0 68 13 351
2017 First official language - English 26 30 16 13 10 5 0 59 24 356
2017 First official language - French 19 41 22 9 4 4 0 63 14 387
2014 First official language - English 18 27 17 18 14 5 1 48 34 415
2014 First official language - French 12 35 26 15 7 6 0 50 23 402

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 28 17 24 9 4 0 48 35 331
2020 First official language - French 15 32 28 14 6 5 0 50 21 369
2019 First official language - English 21 32 17 11 8 10 0 60 21 398
2019 First official language - French 18 36 28 8 2 7 0 58 11 420
2018 First official language - English 19 32 17 15 9 7 0 55 26 296
2018 First official language - French 16 39 24 11 3 6 0 58 16 352
2017 First official language - English 21 27 16 15 12 8 1 52 30 356
2017 First official language - French 13 37 27 10 4 10 1 55 15 386
2014 First official language - English 13 22 17 20 17 10 1 39 42 414
2014 First official language - French 9 30 30 15 5 11 0 43 23 402

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 34 15 19 11 3 0 54 30 333
2020 First official language - French 22 45 17 10 6 1 0 68 16 371
2019 First official language - English 20 32 18 16 9 5 0 55 26 400
2019 First official language - French 21 43 19 10 4 3 0 66 14 420
2018 First official language - English 19 32 17 15 13 4 0 53 29 296
2018 First official language - French 20 39 24 10 6 1 0 60 16 355
2017 First official language - English 18 33 14 16 14 5 0 54 31 354
2017 First official language - French 14 42 24 10 4 5 0 60 15 386
2014 First official language - English 13 27 16 22 18 4 0 42 42 413
2014 First official language - French 12 43 25 10 6 4 0 58 16 401

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 19 6 1 0 3 0 93 2 333
2020 First official language - French 61 31 7 0 1 0 0 92 1 369
2019 First official language - English 66 24 5 1 1 3 0 92 2 400
2019 First official language - French 60 27 8 2 1 1 0 88 3 424
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 45 18 9 3 0 0 71 11 333
2020 First official language - French 32 46 13 9 1 0 0 78 9 371
2019 First official language - English 36 45 10 5 3 1 0 82 8 402
2019 First official language - French 36 49 10 3 1 2 0 86 4 422
2018 First official language - English 33 40 16 7 2 1 0 75 9 293
2018 First official language - French 33 49 13 5 1 0 0 81 5 351
2017 First official language - English 33 40 11 9 5 2 0 74 14 353
2017 First official language - French 26 56 13 3 1 1 0 83 4 385
2014 First official language - English 23 33 19 12 10 2 0 57 23 415
2014 First official language - French 22 50 18 6 3 1 0 72 10 402

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 30 20 26 6 3 0 46 33 332
2020 First official language - French 15 36 26 16 5 3 0 52 21 367
2019 First official language - English 18 39 18 13 9 3 0 59 23 400
2019 First official language - French 17 40 26 10 3 5 0 60 13 422

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 38 17 11 2 5 0 69 13 332
2020 First official language - French 26 38 14 13 4 3 1 67 18 369
2019 First official language - English 28 35 15 10 4 7 1 69 15 402
2019 First official language - French 26 39 16 10 5 4 1 68 15 423
2018 First official language - English 28 36 14 10 6 5 1 69 17 294
2018 First official language - French 23 41 18 10 4 3 1 67 15 354
2017 First official language - English 29 34 12 11 7 7 0 68 19 355
2017 First official language - French 24 43 14 9 4 5 1 71 14 386
2014 First official language - English 31 33 13 8 7 6 1 69 16 415
2014 First official language - French 25 41 17 7 5 4 1 70 13 401

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 42 21 6 2 2 0 70 8 330
2020 First official language - French 23 45 23 5 1 3 0 70 6 370
2019 First official language - English 32 32 25 6 3 3 0 66 9 402
2019 First official language - French 24 45 21 6 1 3 0 71 7 423
2018 First official language - English 24 42 19 8 3 4 0 68 12 295
2018 First official language - French 23 42 25 6 2 3 0 66 8 352

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 28 15 15 10 10 2 55 27 331
2020 First official language - French 19 22 22 12 9 14 2 49 25 370
2019 First official language - English 23 27 18 10 10 9 3 57 22 402
2019 First official language - French 15 25 24 9 9 16 2 49 22 422
2018 First official language - English 20 29 16 11 11 11 2 57 25 296
2018 First official language - French 12 25 30 10 7 13 2 44 21 353
2017 First official language - English 21 22 14 13 13 12 4 52 32 354
2017 First official language - French 12 26 25 10 10 14 4 46 24 386
2014 First official language - English 13 21 17 18 15 14 2 41 39 414
2014 First official language - French 10 20 23 17 11 15 3 37 35 401

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 36 15 15 13 2 0 56 29 331
2020 First official language - French 18 34 25 16 4 2 0 53 21 369
2019 First official language - English 29 31 13 12 10 5 0 63 23 402
2019 First official language - French 24 42 18 9 3 4 0 68 13 422
2018 First official language - English 23 34 17 14 9 3 0 59 24 296
2018 First official language - French 21 44 21 7 5 3 0 67 12 353
2017 First official language - English 25 26 13 17 14 4 0 54 32 356
2017 First official language - French 21 47 21 7 2 2 0 69 9 387
2014 First official language - English 20 26 16 16 15 5 2 49 33 414
2014 First official language - French 21 43 19 7 4 4 2 68 12 401

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 35 16 18 18 1 2 46 37 333
2020 First official language - French 11 24 22 23 16 3 1 36 41 370
2019 First official language - English 24 27 14 16 14 2 3 54 31 403
2019 First official language - French 17 29 19 14 13 4 4 50 29 423
2018 First official language - English 17 29 16 18 16 2 2 47 36 297
2018 First official language - French 15 30 19 18 14 2 2 46 33 353
2017 First official language - English 13 23 15 21 22 3 2 39 45 356
2017 First official language - French 12 28 20 18 14 4 3 44 35 387
2014 First official language - English 16 17 15 18 27 3 4 36 48 414
2014 First official language - French 11 28 23 12 15 4 6 44 30 402

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 18 8 6 5 1 6 81 11 333
2020 First official language - French 50 25 11 6 2 1 4 80 9 371
2019 First official language - English 60 21 7 5 3 1 4 85 8 403
2019 First official language - French 58 19 10 4 3 1 5 82 7 424

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 21 16 7 5 1 5 71 12 332
2020 First official language - French 49 24 14 6 2 2 4 77 9 371
2019 First official language - English 55 19 11 5 3 3 4 80 8 402
2019 First official language - French 54 24 12 4 2 1 3 82 6 424

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 5 3 2 2 4 6 93 4 332
2020 First official language - French 79 10 2 2 1 2 5 95 3 370
2019 First official language - English 78 6 3 2 2 4 5 93 4 399
2019 First official language - French 81 6 2 1 3 2 5 94 4 421

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 10 3 1 1 1 9 94 3 333
2020 First official language - French 75 10 3 0 1 2 9 95 1 371
2019 First official language - English 80 5 1 1 1 1 10 96 3 401
2019 First official language - French 80 7 2 0 1 1 9 97 1 419

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 46 17 11 4 4 0 68 15 331
2020 First official language - French 20 44 20 8 2 5 0 68 10 370
2019 First official language - English 27 41 14 10 4 3 1 71 14 403
2019 First official language - French 21 41 23 5 3 6 0 67 9 421
2018 First official language - English 21 40 18 9 7 5 1 65 16 297
2018 First official language - French 21 46 24 4 2 3 1 69 6 352
2017 First official language - English 24 38 19 9 6 3 1 65 15 356
2017 First official language - French 14 50 20 6 4 5 1 69 10 385

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 44 12 4 4 2 0 79 9 328
2020 First official language - French 30 50 13 4 1 2 0 82 5 371
2019 First official language - English 37 41 10 7 3 2 0 80 10 401
2019 First official language - French 37 44 12 3 0 3 0 84 4 423
2018 First official language - English 37 41 13 4 1 3 0 80 6 296
2018 First official language - French 39 47 10 2 0 1 0 87 3 354
2017 First official language - English 34 42 16 4 3 3 0 77 7 356
2017 First official language - French 29 54 10 3 2 2 0 86 4 385
2014 First official language - English 35 35 17 4 4 5 0 74 9 414
2014 First official language - French 30 46 15 4 1 4 0 79 5 402

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 40 19 5 2 5 1 72 8 332
2020 First official language - French 36 45 11 2 1 6 0 85 3 370
2019 First official language - English 40 32 16 4 2 5 1 77 7 403
2019 First official language - French 38 40 12 3 0 6 0 83 3 421
2018 First official language - English 36 39 13 6 2 4 0 79 8 295
2018 First official language - French 34 45 15 2 1 3 0 82 2 355
2017 First official language - English 34 34 17 5 2 6 0 73 8 356
2017 First official language - French 30 48 12 2 2 4 1 83 4 385
2014 First official language - English 34 33 17 5 4 7 0 72 10 415
2014 First official language - French 30 43 15 3 0 7 0 80 4 402

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 33 22 9 3 7 1 63 13 332
2020 First official language - French 24 38 22 4 1 11 1 71 5 370

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 33 12 6 2 4 1 78 9 333
2020 First official language - French 39 40 13 3 1 2 2 81 5 370

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 35 6 6 2 1 0 86 8 331
2020 First official language - French 51 39 7 1 1 0 0 91 2 370
2019 First official language - English 54 27 10 4 3 1 0 82 8 401
2019 First official language - French 54 38 5 2 1 1 0 92 3 424
2018 First official language - English 48 35 10 4 2 0 0 84 6 296
2018 First official language - French 47 44 7 1 1 0 0 91 2 354
2017 First official language - English 48 35 7 5 4 1 0 84 9 355
2017 First official language - French 41 48 7 2 3 0 0 89 4 387
2014 First official language - English 43 33 12 7 4 1 0 77 11 414
2014 First official language - French 37 48 13 1 1 0 0 85 3 401

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 32 16 10 5 1 0 69 15 333
2020 First official language - French 37 35 17 8 3 0 0 72 12 369
2019 First official language - English 42 33 13 6 6 1 0 76 11 402
2019 First official language - French 48 34 12 3 2 0 0 83 6 423
2018 First official language - English 40 30 17 7 5 1 0 70 13 294
2018 First official language - French 41 36 18 5 1 0 0 77 6 353
2017 First official language - English 35 36 13 8 7 1 0 71 15 356
2017 First official language - French 33 44 15 4 3 1 0 78 6 386
2014 First official language - English 23 32 20 14 10 2 0 55 25 415
2014 First official language - French 21 40 27 9 3 1 0 61 12 402

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 40 10 11 5 0 0 74 16 333
2020 First official language - French 37 36 15 10 3 0 0 72 12 367
2019 First official language - English 44 32 11 7 5 1 0 76 13 400
2019 First official language - French 42 41 11 3 2 1 0 84 5 420
2018 First official language - English 40 34 13 9 4 0 0 74 13 296
2018 First official language - French 41 38 16 4 1 0 0 79 5 351
2017 First official language - English 35 36 13 10 6 0 0 71 16 356
2017 First official language - French 32 45 15 4 3 1 0 78 7 386
2014 First official language - English 24 32 19 14 9 1 0 57 24 415
2014 First official language - French 19 45 24 9 2 0 0 65 11 402

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 26 12 8 6 3 1 73 15 333
2020 First official language - French 41 29 15 8 4 2 0 73 12 370
2019 First official language - English 40 26 14 8 7 4 1 69 17 401
2019 First official language - French 48 26 14 4 4 3 1 77 8 423
2018 First official language - English 40 24 19 8 6 2 0 66 14 298
2018 First official language - French 43 32 13 5 4 3 1 77 9 356
2017 First official language - English 40 26 12 12 6 4 1 69 18 355
2017 First official language - French 38 36 14 6 4 3 1 76 10 385
2014 First official language - English 28 25 17 14 12 5 1 56 27 414
2014 First official language - French 30 32 18 8 7 4 1 65 16 401
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 17 47 35 332
2020 First official language - French 22 42 36 371
2019 First official language - English 23 39 39 403
2019 First official language - French 24 47 29 424
2018 First official language - English 19 42 39 296
2018 First official language - French 20 47 33 353
2017 First official language - English 16 46 38 356
2017 First official language - French 21 49 31 387
2014 First official language - English 28 37 36 415
2014 First official language - French 26 46 28 402

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 26 17 24 9 20 4 59
2020 First official language - French 19 24 42 3 7 5 84
2019 First official language - English 10 21 30 6 27 6 94
2019 First official language - French 23 30 29 2 9 8 102
2018 First official language - English 21 28 32 3 3 12 56
2018 First official language - French 31 27 31 3 0 8 69
2017 First official language - English 25 15 25 4 25 7 57
2017 First official language - French 23 22 35 4 16 1 80
2014 First official language - English 19 10 38 11 9999 23 112
2014 First official language - French 21 30 31 4 9999 14 103
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 332
2020 First official language - French 6 94 371
2019 First official language - English 9 91 401
2019 First official language - French 9 91 424
2018 First official language - English 10 90 294
2018 First official language - French 8 92 353

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 58 42 15
2020 First official language - French 57 43 23
2019 First official language - English 62 38 34
2019 First official language - French 66 34 39
2018 First official language - English 58 42 29
2018 First official language - French 66 34 29

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 62 38 15
2020 First official language - French 47 53 23
2019 First official language - English 62 38 34
2019 First official language - French 32 68 39
2018 First official language - English 50 50 29
2018 First official language - French 31 69 29

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 34
2019 First official language - French 15 85 39
2018 First official language - English 0 100 29
2018 First official language - French 21 79 29

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 15
2020 First official language - French 0 100 23
2019 First official language - English 0 100 34
2019 First official language - French 0 100 39
2018 First official language - English 0 100 29
2018 First official language - French 0 100 29

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 15
2020 First official language - French 0 100 23

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 15
2020 First official language - French 48 52 23
2019 First official language - English 49 51 34
2019 First official language - French 35 65 38
2018 First official language - English 36 64 29
2018 First official language - French 26 74 29

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 15
2020 First official language - French 60 40 23
2019 First official language - English 49 51 34
2019 First official language - French 19 81 38
2018 First official language - English 44 56 29
2018 First official language - French 31 69 29

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 56 44 15
2020 First official language - French 57 43 23
2019 First official language - English 47 53 34
2019 First official language - French 39 61 38
2018 First official language - English 44 56 29
2018 First official language - French 42 58 29

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 15
2020 First official language - French 26 74 23
2019 First official language - English 31 69 34
2019 First official language - French 16 84 38
2018 First official language - English 32 68 29
2018 First official language - French 27 73 29

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 35 65 34
2019 First official language - French 18 82 38
2018 First official language - English 34 66 29
2018 First official language - French 29 71 29

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 15
2020 First official language - French 61 39 23
2019 First official language - English 50 50 34
2019 First official language - French 69 31 38
2018 First official language - English 49 51 29
2018 First official language - French 55 45 29

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 15
2020 First official language - French 38 62 23
2019 First official language - English 39 61 34
2019 First official language - French 27 73 38
2018 First official language - English 28 72 29
2018 First official language - French 27 73 29

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 15
2020 First official language - French 0 100 23
2019 First official language - English 0 100 34
2019 First official language - French 0 100 38
2018 First official language - English 0 100 29
2018 First official language - French 0 100 29

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 15
2020 First official language - French 57 43 23
2019 First official language - English 49 51 34
2019 First official language - French 21 79 38
2018 First official language - English 50 50 29
2018 First official language - French 31 69 29

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 34
2019 First official language - French 17 83 38
2018 First official language - English 25 75 29
2018 First official language - French 19 81 29

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 15
2020 First official language - French 52 48 23
2019 First official language - English 54 46 34
2019 First official language - French 72 28 37
2018 First official language - English 58 42 28
2018 First official language - French 57 43 29

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 15
2020 First official language - French 26 74 23
2019 First official language - English 20 80 34
2019 First official language - French 20 80 37
2018 First official language - English 25 75 28
2018 First official language - French 21 79 29

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 28
2018 First official language - French 28 72 29

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 34
2019 First official language - French 23 77 37
2018 First official language - English 26 74 28
2018 First official language - French 28 72 29

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 31 69 28
2018 First official language - French 21 79 27

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 34 66 28
2018 First official language - French 31 69 27

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 44 56 28
2018 First official language - French 45 55 27

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 51 49 28
2018 First official language - French 60 40 27

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 17 20 4 5 29 7 55 14 333
2020 First official language - French 13 15 17 4 3 39 8 53 13 370
2019 First official language - English 16 16 17 7 5 29 9 51 21 401
2019 First official language - French 13 16 17 5 3 35 11 54 14 422
2018 First official language - English 15 14 22 8 6 29 7 45 21 294
2018 First official language - French 15 16 18 5 3 35 6 54 15 354
2017 First official language - English 14 12 19 7 7 29 12 44 25 356
2017 First official language - French 12 20 18 5 4 34 7 54 16 387
2014 First official language - English 13 11 22 8 6 31 8 40 23 415
2014 First official language - French 11 18 16 5 2 38 9 55 14 402

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 29 21 6 4 9 1 66 11 333
2020 First official language - French 25 39 15 4 2 12 2 75 7 371
2019 First official language - English 30 29 18 5 4 12 1 68 10 403
2019 First official language - French 25 43 13 4 3 12 1 78 7 423
2018 First official language - English 28 29 19 5 5 12 1 66 12 296
2018 First official language - French 25 33 18 6 2 15 1 69 9 353
2017 First official language - English 25 26 19 5 5 17 2 64 13 355
2017 First official language - French 19 38 17 5 3 16 2 70 10 386
2014 First official language - English 22 22 21 9 5 20 1 56 18 415
2014 First official language - French 17 35 21 6 1 19 2 66 8 402
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 331
2020 First official language - French 4 96 369
2019 First official language - English 4 96 399
2019 First official language - French 3 97 423
2018 First official language - English 5 95 293
2018 First official language - French 4 96 354

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 72 28 18
2019 First official language - French 57 43 13

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 0 100 13
2019 First official language - English 0 100 18
2019 First official language - French 0 100 13
2018 First official language - English 0 100 13
2018 First official language - French 0 100 13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 0 100 13
2019 First official language - English 0 100 18
2019 First official language - French 0 100 13
2018 First official language - English 0 100 13
2018 First official language - French 0 100 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 14
2018 First official language - French 0 100 13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 0 100 13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 18
2019 First official language - French 0 100 13
2018 First official language - English 0 100 14
2018 First official language - French 0 100 13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 0 100 13
2019 First official language - English 0 100 18
2019 First official language - French 0 100 13
2018 First official language - English 0 100 14
2018 First official language - French 0 100 13

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 18
2019 First official language - French 0 100 13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 14
2018 First official language - French 0 100 13

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 66 34 16
2020 First official language - French 53 47 13
2019 First official language - English 64 36 18
2019 First official language - French 44 56 13
2018 First official language - English 41 59 14
2018 First official language - French 46 54 13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 13
2018 First official language - French 0 100 13

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 13
2018 First official language - French 0 100 13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 13
2018 First official language - French 0 100 13

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 13
2018 First official language - French 0 100 13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 13
2018 First official language - French 0 100 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 15 20 4 3 33 6 56 12 332
2020 First official language - French 13 18 19 3 1 39 7 59 7 368
2019 First official language - English 16 14 20 3 2 35 10 55 9 402
2019 First official language - French 15 16 16 1 1 41 10 62 5 422
2018 First official language - English 13 16 26 4 1 33 6 49 8 294
2018 First official language - French 15 16 20 1 1 42 4 58 4 355
2017 First official language - English 13 12 21 3 2 38 11 50 9 356
2017 First official language - French 11 21 16 1 2 40 8 63 7 385
2014 First official language - English 13 11 24 3 3 40 7 45 10 415
2014 First official language - French 10 20 17 1 1 43 7 61 5 401

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 28 21 7 2 10 1 66 10 331
2020 First official language - French 24 39 16 3 1 14 2 76 5 370
2019 First official language - English 31 31 16 5 2 14 2 74 7 401
2019 First official language - French 27 41 13 2 1 13 1 80 4 422
2018 First official language - English 27 30 23 5 1 12 1 66 8 294
2018 First official language - French 26 34 20 2 1 17 1 72 4 355
2017 First official language - English 25 29 18 3 2 19 3 69 7 356
2017 First official language - French 18 40 15 2 2 20 3 75 5 385
2014 First official language - English 23 20 22 5 3 26 1 60 10 414
2014 First official language - French 16 34 21 2 1 24 2 68 4 402
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 28 22 9 17 0 1 51 27 331
2020 First official language - French 31 28 18 10 11 0 2 60 21 371

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 28 18 9 6 0 0 67 16 331
2020 First official language - French 39 31 17 6 5 0 1 71 11 371
2019 First official language - English 33 29 17 11 7 0 1 63 19 402
2019 First official language - French 40 29 16 8 6 0 1 70 14 422
2018 First official language - English 24 32 22 10 10 0 1 57 20 297
2018 First official language - French 37 27 18 7 9 1 1 66 16 356
2017 First official language - English 26 28 17 14 13 1 1 55 27 352
2017 First official language - French 23 24 25 13 10 0 5 50 24 386

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 26 25 13 8 0 0 55 20 333
2020 First official language - French 20 21 29 19 11 0 1 41 30 370
2019 First official language - English 30 31 21 9 9 0 0 61 18 402
2019 First official language - French 21 28 29 14 7 0 1 50 21 423
2018 First official language - English 19 33 25 15 8 0 1 52 22 297
2018 First official language - French 18 26 32 15 8 0 1 45 23 356
2017 First official language - English 22 31 23 14 8 1 1 54 23 356
2017 First official language - French 15 30 34 14 7 0 1 45 21 387

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 29 16 8 2 0 1 74 10 331
2020 First official language - French 25 31 24 12 7 0 1 57 19 369
2019 First official language - English 45 31 14 6 3 0 1 77 9 401
2019 First official language - French 29 27 28 9 5 0 2 57 14 419
2018 First official language - English 33 35 18 8 3 0 2 70 11 294
2018 First official language - French 25 27 28 13 4 1 2 53 18 355
2017 First official language - English 39 30 18 6 4 1 2 71 11 353
2017 First official language - French 20 31 25 16 6 0 2 52 22 383

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 21 19 16 20 1 1 44 37 332
2020 First official language - French 16 21 21 21 19 0 2 38 41 368
2019 First official language - English 28 25 22 11 15 0 0 52 26 401
2019 First official language - French 24 25 22 16 11 1 1 50 28 423
2018 First official language - English 19 24 26 17 12 0 2 43 30 295
2018 First official language - French 19 26 26 18 10 1 1 45 28 355
2017 First official language - English 22 22 23 13 17 1 2 46 30 356
2017 First official language - French 19 26 27 16 11 0 2 46 27 386

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 16 9 3 2 0 7 85 5 332
2020 First official language - French 47 24 14 5 4 0 7 76 9 369
2019 First official language - English 67 16 5 2 2 0 7 90 5 400
2019 First official language - French 58 21 9 3 1 0 8 86 4 420
2018 First official language - English 61 16 8 3 3 0 9 85 6 296
2018 First official language - French 51 22 12 3 2 0 10 81 5 353
2017 First official language - English 59 14 7 3 2 1 13 86 7 354
2017 First official language - French 44 23 11 4 1 1 15 81 6 385

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 26 21 11 11 0 1 57 22 331
2020 First official language - French 32 27 20 11 8 1 1 60 19 370
2019 First official language - English 38 30 17 7 8 0 0 69 15 400
2019 First official language - French 42 31 15 6 5 0 1 75 11 422
2018 First official language - English 29 32 23 7 7 0 2 62 15 296
2018 First official language - French 36 31 18 7 6 0 1 68 13 355
2017 First official language - English 37 30 16 8 7 0 1 68 16 356
2017 First official language - French 36 27 22 8 5 0 2 65 13 386

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 19 15 9 13 0 10 59 25 331
2020 First official language - French 31 25 20 11 8 0 5 59 20 371

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 30 22 11 5 1 0 61 17 332
2020 First official language - French 28 38 20 8 4 0 1 68 12 370
2019 First official language - English 36 32 17 9 6 1 0 69 15 400
2019 First official language - French 35 31 22 7 2 1 2 68 9 422
2018 First official language - English 27 36 20 9 6 0 2 64 15 294
2018 First official language - French 29 34 25 8 2 1 2 64 11 353
2017 First official language - English 28 38 19 9 5 1 1 67 14 356
2017 First official language - French 28 33 22 11 3 1 3 62 14 385

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 32 22 10 5 1 1 63 15 331
2020 First official language - French 23 34 24 13 4 0 2 58 18 370
2019 First official language - English 33 34 19 8 5 0 1 68 13 401
2019 First official language - French 30 37 19 10 3 0 1 67 13 422
2018 First official language - English 26 38 20 10 4 0 2 65 15 294
2018 First official language - French 24 36 23 13 2 1 1 62 14 353
2017 First official language - English 30 31 22 11 5 1 1 62 16 356
2017 First official language - French 22 27 30 12 6 0 3 51 18 386

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 28 19 11 3 1 1 67 14 331
2020 First official language - French 33 33 22 8 3 0 1 67 11 370
2019 First official language - English 40 30 13 9 6 0 1 71 15 401
2019 First official language - French 38 33 18 8 2 0 1 72 10 422
2018 First official language - English 34 34 17 9 5 0 1 68 15 294
2018 First official language - French 32 31 23 10 2 1 1 64 12 353
2017 First official language - English 34 32 16 9 6 1 2 68 16 356
2017 First official language - French 29 31 24 9 4 0 3 62 14 385

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 25 14 7 5 0 2 73 13 331
2020 First official language - French 44 27 15 7 5 1 2 72 12 369
2019 First official language - English 50 28 7 8 5 1 1 79 14 401
2019 First official language - French 52 25 12 5 5 0 2 78 9 421

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 27 24 14 10 0 0 53 24 332
2020 First official language - French 31 27 22 12 7 0 1 58 19 371

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 30 20 11 2 0 1 66 14 329
2020 First official language - French 28 35 23 8 5 1 1 63 13 369
2019 First official language - English 42 32 15 7 3 0 1 74 11 399
2019 First official language - French 35 35 19 7 2 0 1 71 10 418
2018 First official language - English 35 32 18 9 4 0 1 69 13 292
2018 First official language - French 32 35 22 8 2 1 1 68 10 350
2017 First official language - English 42 29 15 7 2 1 2 74 10 356
2017 First official language - French 31 33 22 6 4 1 3 66 11 386

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 28 16 10 5 0 1 69 15 329
2020 First official language - French 49 25 16 6 2 0 2 76 8 368
2019 First official language - English 55 27 11 4 2 0 0 83 6 399
2019 First official language - French 63 24 7 3 2 0 2 88 5 422
2018 First official language - English 50 31 10 5 2 0 2 82 8 294
2018 First official language - French 64 19 9 3 2 0 2 86 5 353
2017 First official language - English 56 25 12 5 3 0 0 81 7 356
2017 First official language - French 63 20 8 4 2 0 2 85 7 387

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 41 21 11 4 0 0 64 15 330
2020 First official language - French 36 33 19 8 3 0 1 69 11 369

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 13 5 2 1 1 6 91 4 332
2020 First official language - French 65 20 7 1 1 0 6 91 2 369
2019 First official language - English 80 9 3 2 1 0 5 94 3 399
2019 First official language - French 80 9 2 1 1 1 6 96 2 421
2018 First official language - English 78 10 3 1 2 0 5 93 3 294
2018 First official language - French 77 12 3 1 1 1 6 95 2 352

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 6 4 2 2 0 3 92 4 331
2020 First official language - French 78 11 2 2 2 0 5 94 3 367
2019 First official language - English 80 9 4 2 4 1 1 91 5 400
2019 First official language - French 77 10 6 2 2 0 4 90 4 421
2018 First official language - English 72 13 6 2 2 0 4 88 5 293
2018 First official language - French 77 9 4 3 1 1 5 90 5 351
2017 First official language - English 78 8 4 4 2 1 3 89 7 356
2017 First official language - French 75 9 5 3 2 1 5 89 5 385

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 22 5 4 2 1 2 90 6 329
2020 First official language - French 64 22 6 3 2 0 3 89 5 369
2019 First official language - English 53 30 11 3 2 0 0 84 5 399
2019 First official language - French 55 24 12 4 3 0 2 81 7 419
2018 First official language - English 43 38 11 5 2 0 1 82 6 297
2018 First official language - French 56 22 13 4 4 0 2 79 8 353
2017 First official language - English 56 29 8 4 1 0 2 86 5 356
2017 First official language - French 54 25 9 5 3 1 4 83 8 386

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 15 7 4 3 0 2 85 8 332
2020 First official language - French 70 15 6 3 1 0 3 89 5 368
2019 First official language - English 63 19 7 5 5 0 1 83 10 400
2019 First official language - French 70 15 8 3 2 0 2 87 5 418
2018 First official language - English 57 21 10 6 4 0 1 80 10 295
2018 First official language - French 62 21 8 4 4 0 2 84 8 352
2017 First official language - English 66 15 7 6 4 0 2 82 10 355
2017 First official language - French 64 15 8 5 3 1 4 83 8 385

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 9 2 2 1 0 27 93 3 329
2020 First official language - French 64 11 3 2 1 0 19 92 4 370
2019 First official language - English 58 9 3 1 1 0 27 92 3 399
2019 First official language - French 62 10 3 2 1 0 21 92 4 417
2018 First official language - English 53 9 4 3 1 0 31 90 5 295
2018 First official language - French 55 14 7 1 3 0 20 86 6 352
2017 First official language - English 61 9 3 1 1 0 25 93 3 355
2017 First official language - French 56 12 3 3 2 1 23 89 6 386

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 20 8 2 1 1 4 89 3 333
2020 First official language - French 69 17 7 1 2 0 4 91 2 371
2019 First official language - English 61 22 9 1 1 0 6 88 3 400
2019 First official language - French 74 12 6 1 1 0 5 91 2 422
2018 First official language - English 60 19 11 2 1 0 7 86 3 296
2018 First official language - French 71 15 5 3 1 0 4 90 4 353
2017 First official language - English 61 23 6 3 1 1 5 89 5 354
2017 First official language - French 69 14 6 2 0 1 9 92 2 385

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 26 16 7 13 0 2 64 20 331
2020 First official language - French 62 18 7 5 4 0 3 83 10 370
2019 First official language - English 62 16 10 4 5 0 2 80 10 401
2019 First official language - French 77 11 3 2 3 0 4 92 5 421
2018 First official language - English 62 16 8 4 6 1 4 82 10 296
2018 First official language - French 71 13 5 4 3 1 3 87 8 351
2017 First official language - English 58 13 8 6 8 2 4 76 15 356
2017 First official language - French 67 13 6 3 3 1 7 87 6 387

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 28 19 6 5 2 1 68 12 332
2020 First official language - French 41 32 18 5 2 0 2 74 8 369
2019 First official language - English 50 30 10 5 4 1 1 81 8 399
2019 First official language - French 53 26 12 3 2 0 3 82 5 421
2018 First official language - English 46 32 11 5 2 0 3 81 7 296
2018 First official language - French 48 28 14 4 3 0 3 79 7 352
2017 First official language - English 49 29 13 4 2 1 2 80 7 356
2017 First official language - French 48 30 13 4 1 0 4 81 5 384

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 40 29 7 7 0 1 57 14 333
2020 First official language - French 24 38 27 5 5 0 1 62 10 370

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 33 35 14 6 1 0 45 20 333
2020 First official language - French 13 32 37 13 4 0 0 46 17 368
2019 First official language - English 19 39 30 9 3 0 0 58 12 402
2019 First official language - French 20 35 33 11 1 0 0 55 12 423
2018 First official language - English 14 37 35 8 5 0 0 51 13 298
2018 First official language - French 14 36 39 9 2 0 0 50 11 352
2017 First official language - English 12 41 31 13 2 1 0 53 16 356
2017 First official language - French 15 32 37 10 5 1 0 48 15 387

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 19 38 21 10 1 0 31 31 333
2020 First official language - French 7 21 36 25 10 0 0 36 28 371
2019 First official language - English 7 18 35 25 15 1 0 40 25 402
2019 First official language - French 5 15 33 30 17 0 0 47 20 418
2018 First official language - English 6 15 42 24 12 0 0 36 21 295
2018 First official language - French 6 13 37 30 14 0 0 44 19 351
2017 First official language - English 5 15 39 28 13 1 1 41 20 355
2017 First official language - French 5 16 37 27 15 0 1 42 21 386

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 43 14 7 2 1 0 77 9 332
2020 First official language - French 29 48 16 3 2 1 0 78 5 370
2019 First official language - English 20 37 20 12 4 6 0 61 17 400
2019 First official language - French 23 43 21 5 2 5 1 70 8 424
2018 First official language - English 22 43 17 9 4 5 0 68 13 296
2018 First official language - French 23 45 18 7 1 5 0 72 9 351
2017 First official language - English 14 38 18 13 9 8 0 56 24 356
2017 First official language - French 15 39 25 7 4 10 0 60 12 385

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 34 14 9 5 3 0 71 14 333
2020 First official language - French 27 39 18 8 5 4 0 69 13 371

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 28 7 9 10 1 1 73 19 332
2020 First official language - French 39 36 9 9 4 2 0 77 14 368

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 25 10 5 2 2 1 82 7 333
2020 First official language - French 47 34 11 3 2 2 1 83 5 368

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 18 11 6 1 0 64 17 333
2020 First official language - French 30 40 16 9 3 1 0 72 12 371
2019 First official language - English 26 36 19 10 7 3 0 63 17 398
2019 First official language - French 25 43 19 7 3 3 0 70 10 422
2018 First official language - English 23 41 13 13 5 4 0 67 20 296
2018 First official language - French 22 44 19 8 4 3 0 68 13 352
2017 First official language - English 20 38 15 15 8 5 0 60 24 355
2017 First official language - French 16 46 24 6 5 3 0 63 12 386

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 41 7 10 3 0 0 81 13 333
2020 First official language - French 41 45 10 4 0 0 0 86 4 371

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 36 7 13 5 0 0 75 18 331
2020 First official language - French 39 43 12 4 2 0 0 83 6 369

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 39 17 6 2 0 0 75 8 331
2020 First official language - French 35 45 16 2 1 0 1 80 3 364

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 30 10 5 3 0 1 82 8 332
2020 First official language - French 45 41 10 2 1 0 1 87 3 368

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 10 4 1 1 1 1 95 2 333
2020 First official language - French 74 23 2 0 1 0 0 97 1 368

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 36 9 3 1 1 0 87 4 332
2020 First official language - French 49 38 9 1 0 2 1 89 1 370

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 25 7 6 3 0 0 84 9 331
2020 First official language - French 44 38 7 5 4 1 0 83 9 369

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 31 7 6 5 0 1 81 11 330
2020 First official language - French 45 34 12 5 2 1 1 81 7 368

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 55 20 10 2 0 0 68 12 52
2020 First official language - French 34 36 17 9 3 0 0 71 12 101
2019 First official language - English 16 47 13 19 5 0 0 64 24 61
2019 First official language - French 22 44 23 7 1 2 1 68 8 107

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 95 5 52
2020 First official language - French 96 4 102

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 37 20 22 4 0 0 54 26 50
2020 First official language - French 20 24 17 26 10 0 2 45 38 98
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 331
2020 First official language - French 5 95 368

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 330
2020 First official language - French 9 91 368
2019 First official language - English 14 86 401
2019 First official language - French 11 89 423
2017 First official language - English 13 87 356
2017 First official language - French 16 84 384
2014 First official language - English 12 88 415
2014 First official language - French 9 91 402

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 66 34 27
2020 First official language - French 26 74 31

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 85 15 27
2020 First official language - French 62 38 31
2019 First official language - English 74 26 58
2019 First official language - French 86 14 45
2017 First official language - English 90 10 47
2017 First official language - French 77 23 63
2014 First official language - English 80 20 50
2014 First official language - French 87 13 37

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 25 3 13 13 0 0 71 26 23
2020 First official language - French 50 40 10 0 0 0 0 90 0 18
2019 First official language - English 59 22 7 9 2 0 0 81 12 43
2019 First official language - French 58 28 8 2 0 0 3 89 2 38
2017 First official language - English 51 29 3 5 5 0 8 87 10 42
2017 First official language - French 47 49 0 2 2 0 0 96 4 49
2014 First official language - English 62 24 3 2 6 2 0 89 8 40
2014 First official language - French 48 37 9 6 0 0 0 85 6 32

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 25 6 7 2 3 3 84 10 333
2020 First official language - French 37 44 9 2 1 3 5 87 4 370
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 57 25 1 77 23 333
2020 First official language - French 17 69 14 0 81 19 371

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 66 34 57
2020 First official language - French 72 28 61

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 17 16 30 14 0 5 36 47 57
2020 First official language - French 31 29 11 15 10 1 3 62 26 61

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 16 10 24 23 0 21 29 59 57
2020 First official language - French 14 14 12 11 22 0 27 38 46 61

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 25 10 4 3 2 11 81 7 332
2020 First official language - French 45 17 11 10 5 1 12 71 17 370
2019 First official language - English 49 18 11 7 5 2 9 75 13 395
2019 First official language - French 41 17 15 7 9 1 10 65 18 419
2018 First official language - English 46 16 12 7 8 1 9 69 17 297
2018 First official language - French 46 15 14 8 8 1 8 68 17 349
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