2020 Public Service Employee Survey Results for Library and Archives Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 44 8 8 1 0 0 83 9 166
2020 3 to 10 years in current department or agency 33 45 6 13 3 0 0 78 16 255
2020 11 to 20 years in current department or agency 28 50 7 13 2 0 0 78 15 200
2020 More than 20 years in current department or agency 30 48 6 13 3 0 0 78 16 64

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 82 13 0 4 0 0 0 96 4 167
2020 3 to 10 years in current department or agency 69 25 3 2 1 1 0 94 3 253
2020 11 to 20 years in current department or agency 67 28 3 2 0 0 0 95 2 197
2020 More than 20 years in current department or agency 54 30 6 6 3 0 0 85 9 64
2017 Less than 3 years in current department or agency 67 26 1 4 0 0 1 95 4 189
2017 3 to 10 years in current department or agency 66 28 2 2 2 0 0 94 3 299
2017 11 to 20 years in current department or agency 62 32 3 3 0 0 0 94 3 170
2017 More than 20 years in current department or agency 42 44 8 1 2 0 3 89 3 67
2014 Less than 3 years in current department or agency 71 24 3 1 0 0 1 96 1 183
2014 3 to 10 years in current department or agency 61 30 3 5 1 0 0 91 6 373
2014 11 to 20 years in current department or agency 53 33 9 3 1 1 1 87 4 139
2014 More than 20 years in current department or agency 45 38 10 4 2 0 0 83 7 116

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 37 9 10 2 0 1 78 12 167
2020 3 to 10 years in current department or agency 33 37 12 15 4 0 0 70 18 255
2020 11 to 20 years in current department or agency 31 41 10 11 6 0 0 72 18 199
2020 More than 20 years in current department or agency 26 39 18 11 6 0 0 65 17 64
2019 Less than 3 years in current department or agency 51 34 7 7 1 0 0 85 8 209
2019 3 to 10 years in current department or agency 51 38 5 4 2 0 0 89 6 266
2019 11 to 20 years in current department or agency 50 34 7 8 2 0 0 84 9 201
2019 More than 20 years in current department or agency 47 37 3 5 8 0 0 84 13 62
2017 Less than 3 years in current department or agency 53 35 7 4 1 0 0 88 5 189
2017 3 to 10 years in current department or agency 49 36 5 8 2 0 0 85 10 298
2017 11 to 20 years in current department or agency 40 39 9 7 4 0 0 80 11 171
2017 More than 20 years in current department or agency 35 45 12 3 3 0 2 81 6 67
2014 Less than 3 years in current department or agency 43 43 8 5 1 0 0 86 6 183
2014 3 to 10 years in current department or agency 45 40 6 7 2 0 0 85 9 373
2014 11 to 20 years in current department or agency 40 41 6 7 6 0 0 81 13 139
2014 More than 20 years in current department or agency 41 42 6 8 4 0 0 83 12 116

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 41 7 9 0 0 0 83 9 167
2020 3 to 10 years in current department or agency 33 41 14 9 2 0 1 75 11 253
2020 11 to 20 years in current department or agency 32 39 17 9 2 0 2 72 10 199
2020 More than 20 years in current department or agency 33 38 11 8 5 0 6 75 13 64
2019 Less than 3 years in current department or agency 36 41 10 10 3 1 0 77 12 209
2019 3 to 10 years in current department or agency 32 47 9 10 2 0 0 79 12 265
2019 11 to 20 years in current department or agency 36 42 11 9 2 0 0 78 11 200
2019 More than 20 years in current department or agency 27 45 12 9 7 0 0 72 16 63
2018 Less than 3 years in current department or agency 35 48 7 8 2 0 1 83 10 160
2018 3 to 10 years in current department or agency 29 47 11 12 1 0 0 76 13 262
2018 11 to 20 years in current department or agency 27 56 13 2 2 0 0 83 4 165
2018 More than 20 years in current department or agency 29 46 17 5 4 0 0 74 8 56
2017 Less than 3 years in current department or agency 40 42 8 6 3 0 0 82 10 189
2017 3 to 10 years in current department or agency 29 42 10 15 3 0 0 72 18 299
2017 11 to 20 years in current department or agency 29 45 16 8 2 0 1 74 10 171
2017 More than 20 years in current department or agency 31 43 11 5 9 0 1 75 14 66
2014 Less than 3 years in current department or agency 38 37 9 12 1 0 2 77 14 183
2014 3 to 10 years in current department or agency 26 43 11 16 4 0 0 69 21 374
2014 11 to 20 years in current department or agency 26 40 20 9 4 0 1 67 14 139
2014 More than 20 years in current department or agency 26 47 9 11 7 0 0 72 19 116

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 31 6 9 1 0 0 84 10 166
2020 3 to 10 years in current department or agency 35 39 14 10 1 1 0 75 11 253
2020 11 to 20 years in current department or agency 36 42 10 8 3 0 0 79 11 199
2020 More than 20 years in current department or agency 33 45 9 6 7 0 0 78 13 64
2019 Less than 3 years in current department or agency 54 31 8 6 0 1 0 86 6 207
2019 3 to 10 years in current department or agency 56 32 6 5 1 0 0 88 6 265
2019 11 to 20 years in current department or agency 48 39 7 5 1 0 0 87 6 198
2019 More than 20 years in current department or agency 33 46 6 11 2 1 0 81 13 64
2017 Less than 3 years in current department or agency 53 37 6 3 0 0 1 91 3 190
2017 3 to 10 years in current department or agency 46 44 5 4 1 0 0 90 4 297
2017 11 to 20 years in current department or agency 46 37 9 7 1 0 0 84 8 171
2017 More than 20 years in current department or agency 32 47 9 11 1 0 0 79 12 67
2014 Less than 3 years in current department or agency 48 37 9 5 1 0 0 85 6 183
2014 3 to 10 years in current department or agency 44 41 10 3 1 0 0 86 5 374
2014 11 to 20 years in current department or agency 38 42 13 4 3 0 0 80 7 139
2014 More than 20 years in current department or agency 36 42 11 6 4 1 1 79 9 116

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 63 27 7 2 0 0 0 90 2 166
2020 3 to 10 years in current department or agency 46 35 9 5 3 1 0 82 9 254
2020 11 to 20 years in current department or agency 44 32 15 5 3 0 1 77 9 194
2020 More than 20 years in current department or agency 39 37 11 6 6 0 0 76 13 64
2019 Less than 3 years in current department or agency 54 27 7 9 1 1 1 82 11 209
2019 3 to 10 years in current department or agency 53 30 7 6 3 1 1 84 9 265
2019 11 to 20 years in current department or agency 46 29 15 5 4 1 1 75 9 200
2019 More than 20 years in current department or agency 32 43 6 12 5 0 1 77 17 64
2018 Less than 3 years in current department or agency 55 35 8 1 1 1 0 90 3 159
2018 3 to 10 years in current department or agency 47 34 10 6 3 1 0 81 9 262
2018 11 to 20 years in current department or agency 45 34 11 6 3 1 1 80 9 165
2018 More than 20 years in current department or agency 38 40 11 5 5 2 0 79 10 56
2017 Less than 3 years in current department or agency 52 31 11 2 3 1 1 85 4 190
2017 3 to 10 years in current department or agency 48 32 10 6 2 1 1 82 8 298
2017 11 to 20 years in current department or agency 47 32 9 7 4 1 1 80 11 171
2017 More than 20 years in current department or agency 32 40 11 8 6 0 3 75 14 67
2014 Less than 3 years in current department or agency 43 29 12 9 4 1 2 74 14 183
2014 3 to 10 years in current department or agency 40 36 14 5 3 1 1 77 8 373
2014 11 to 20 years in current department or agency 30 33 20 7 7 1 2 65 15 139
2014 More than 20 years in current department or agency 34 44 9 9 4 0 0 78 13 116

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 45 43 7 3 2 0 0 88 5 167
2020 3 to 10 years in current department or agency 38 40 14 6 2 0 0 77 9 255
2020 11 to 20 years in current department or agency 36 45 9 7 3 1 0 82 9 200
2020 More than 20 years in current department or agency 32 44 13 5 6 0 0 76 11 64
2019 Less than 3 years in current department or agency 48 35 11 4 2 0 0 83 6 209
2019 3 to 10 years in current department or agency 40 43 10 7 2 0 0 82 8 265
2019 11 to 20 years in current department or agency 40 40 11 5 3 0 1 80 8 200
2019 More than 20 years in current department or agency 37 39 15 4 5 0 0 76 9 64
2018 Less than 3 years in current department or agency 46 42 7 4 1 0 0 88 5 159
2018 3 to 10 years in current department or agency 40 37 13 8 2 0 0 77 10 259
2018 11 to 20 years in current department or agency 40 43 8 5 3 1 0 84 8 165
2018 More than 20 years in current department or agency 30 45 16 5 2 0 2 77 7 56
2017 Less than 3 years in current department or agency 47 43 5 3 3 0 0 89 6 190
2017 3 to 10 years in current department or agency 33 48 10 6 3 0 0 81 9 299
2017 11 to 20 years in current department or agency 41 44 9 5 2 0 0 85 7 171
2017 More than 20 years in current department or agency 45 34 11 8 1 2 0 80 9 67
2014 Less than 3 years in current department or agency 33 36 13 9 9 0 0 69 19 183
2014 3 to 10 years in current department or agency 30 45 14 7 3 0 0 75 11 373
2014 11 to 20 years in current department or agency 33 49 12 3 1 1 0 83 5 139
2014 More than 20 years in current department or agency 32 52 11 4 2 0 0 83 6 116

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 32 9 7 0 0 1 84 7 167
2020 3 to 10 years in current department or agency 35 35 16 11 3 0 0 70 14 254
2020 11 to 20 years in current department or agency 30 40 12 12 6 0 0 69 18 200
2020 More than 20 years in current department or agency 27 41 9 11 13 0 0 67 24 64
2019 Less than 3 years in current department or agency 40 37 13 5 2 1 1 79 8 208
2019 3 to 10 years in current department or agency 35 40 11 8 5 0 0 75 13 266
2019 11 to 20 years in current department or agency 27 39 15 10 8 0 0 66 19 201
2019 More than 20 years in current department or agency 24 41 11 7 16 0 0 65 24 64
2018 Less than 3 years in current department or agency 45 36 11 7 1 0 0 81 7 158
2018 3 to 10 years in current department or agency 29 35 16 12 7 0 0 65 19 263
2018 11 to 20 years in current department or agency 26 36 16 14 7 1 0 63 21 166
2018 More than 20 years in current department or agency 28 38 14 2 16 2 0 68 18 56
2017 Less than 3 years in current department or agency 40 40 12 4 3 1 0 81 7 190
2017 3 to 10 years in current department or agency 25 37 17 13 6 1 0 63 20 298
2017 11 to 20 years in current department or agency 24 36 17 12 12 0 0 59 24 171
2017 More than 20 years in current department or agency 24 33 15 10 17 0 1 57 28 67
2014 Less than 3 years in current department or agency 35 32 14 11 6 0 1 68 17 183
2014 3 to 10 years in current department or agency 22 40 17 14 8 0 0 62 21 374
2014 11 to 20 years in current department or agency 21 34 25 11 8 1 0 56 19 139
2014 More than 20 years in current department or agency 26 41 12 11 9 1 0 68 20 116

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 38 5 9 1 0 0 86 10 166
2020 3 to 10 years in current department or agency 36 43 12 7 2 0 0 80 9 255
2020 11 to 20 years in current department or agency 36 45 11 6 1 0 0 81 7 199
2020 More than 20 years in current department or agency 25 54 8 7 6 0 0 79 14 64
2019 Less than 3 years in current department or agency 40 40 14 6 0 0 0 80 6 208
2019 3 to 10 years in current department or agency 37 45 8 7 2 0 0 82 9 265
2019 11 to 20 years in current department or agency 35 46 9 7 3 0 0 81 10 200
2019 More than 20 years in current department or agency 36 39 9 11 5 0 0 74 16 63
2018 Less than 3 years in current department or agency 44 40 10 4 1 0 0 84 6 160
2018 3 to 10 years in current department or agency 33 45 11 6 5 0 0 78 11 262
2018 11 to 20 years in current department or agency 38 38 14 7 2 0 0 77 9 165
2018 More than 20 years in current department or agency 25 57 12 3 3 0 0 81 7 56
2017 Less than 3 years in current department or agency 39 43 11 4 2 1 1 83 6 190
2017 3 to 10 years in current department or agency 28 50 11 7 3 0 0 78 11 299
2017 11 to 20 years in current department or agency 34 44 10 9 2 0 0 78 12 171
2017 More than 20 years in current department or agency 26 53 9 7 5 0 0 79 12 67

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 34 7 1 1 0 0 91 2 167
2020 3 to 10 years in current department or agency 48 37 10 4 1 0 0 85 5 253
2020 11 to 20 years in current department or agency 56 35 7 2 0 0 0 91 2 200
2020 More than 20 years in current department or agency 38 40 11 3 8 0 0 78 11 63
2019 Less than 3 years in current department or agency 49 41 8 2 0 0 0 90 2 208
2019 3 to 10 years in current department or agency 49 39 6 4 1 0 0 89 6 266
2019 11 to 20 years in current department or agency 52 39 7 2 1 0 0 91 3 200
2019 More than 20 years in current department or agency 39 45 10 3 3 0 0 85 6 64
2018 Less than 3 years in current department or agency 50 38 8 1 3 0 0 88 4 161
2018 3 to 10 years in current department or agency 50 37 7 5 0 0 0 88 6 261
2018 11 to 20 years in current department or agency 57 35 6 1 0 0 1 93 1 166
2018 More than 20 years in current department or agency 40 46 9 4 2 0 0 86 5 56
2017 Less than 3 years in current department or agency 50 41 5 2 2 0 1 91 4 190
2017 3 to 10 years in current department or agency 45 42 7 4 1 1 0 88 5 299
2017 11 to 20 years in current department or agency 42 37 11 7 2 1 0 80 9 171
2017 More than 20 years in current department or agency 30 38 21 5 6 2 0 68 11 67
2014 Less than 3 years in current department or agency 46 38 9 3 3 1 0 85 7 183
2014 3 to 10 years in current department or agency 41 44 9 5 1 0 1 86 5 374
2014 11 to 20 years in current department or agency 37 47 7 6 3 1 0 84 9 139
2014 More than 20 years in current department or agency 38 45 11 4 1 1 0 84 4 116

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 35 9 7 2 0 0 82 9 167
2020 3 to 10 years in current department or agency 36 37 13 9 5 0 0 73 14 254
2020 11 to 20 years in current department or agency 34 35 14 11 6 0 0 69 17 200
2020 More than 20 years in current department or agency 29 38 13 9 11 0 0 66 21 63
2019 Less than 3 years in current department or agency 43 40 10 4 2 1 1 84 6 209
2019 3 to 10 years in current department or agency 39 33 14 9 4 0 0 72 14 266
2019 11 to 20 years in current department or agency 29 39 15 8 8 0 0 69 16 200
2019 More than 20 years in current department or agency 31 41 8 11 10 0 0 71 21 64
2018 Less than 3 years in current department or agency 41 43 13 2 2 0 0 83 4 161
2018 3 to 10 years in current department or agency 33 38 11 12 6 0 0 71 18 259
2018 11 to 20 years in current department or agency 28 44 16 7 7 0 0 71 13 166
2018 More than 20 years in current department or agency 30 38 15 3 11 2 0 70 14 56
2017 Less than 3 years in current department or agency 42 41 10 5 2 0 0 83 7 190
2017 3 to 10 years in current department or agency 31 33 19 10 6 1 0 65 16 299
2017 11 to 20 years in current department or agency 30 34 14 11 11 0 0 64 22 171
2017 More than 20 years in current department or agency 24 33 13 11 15 3 0 59 27 66

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 34 5 2 1 0 0 92 3 164
2020 3 to 10 years in current department or agency 47 35 13 4 0 0 0 82 5 251
2020 11 to 20 years in current department or agency 54 40 5 1 0 0 0 94 1 200
2020 More than 20 years in current department or agency 52 34 8 3 3 0 0 86 6 64
2019 Less than 3 years in current department or agency 53 30 14 1 2 0 0 84 2 208
2019 3 to 10 years in current department or agency 55 32 9 2 1 0 0 88 3 264
2019 11 to 20 years in current department or agency 54 37 6 2 0 1 0 92 2 201
2019 More than 20 years in current department or agency 55 29 11 2 3 0 0 84 5 62
2018 Less than 3 years in current department or agency 55 34 8 1 1 0 0 89 3 161
2018 3 to 10 years in current department or agency 57 29 11 3 0 0 0 86 4 258
2018 11 to 20 years in current department or agency 56 33 8 2 0 0 0 89 2 165
2018 More than 20 years in current department or agency 53 38 6 2 2 0 0 91 3 56
2017 Less than 3 years in current department or agency 57 34 5 2 1 0 0 92 3 190
2017 3 to 10 years in current department or agency 47 38 10 4 1 0 0 85 5 299
2017 11 to 20 years in current department or agency 59 32 8 1 0 0 0 92 1 171
2017 More than 20 years in current department or agency 62 27 6 3 0 2 0 91 3 66
2014 Less than 3 years in current department or agency 55 32 6 4 2 0 0 87 6 183
2014 3 to 10 years in current department or agency 58 31 9 1 2 0 0 89 3 372
2014 11 to 20 years in current department or agency 61 30 6 1 1 0 1 92 2 139
2014 More than 20 years in current department or agency 55 36 8 0 0 1 0 92 0 116

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 35 13 6 2 1 0 79 7 167
2020 3 to 10 years in current department or agency 29 41 17 9 3 0 0 70 12 254
2020 11 to 20 years in current department or agency 33 35 15 12 5 0 0 68 17 200
2020 More than 20 years in current department or agency 26 46 9 6 11 0 2 73 18 64
2019 Less than 3 years in current department or agency 36 41 13 4 4 1 0 78 9 208
2019 3 to 10 years in current department or agency 39 34 13 10 5 0 0 73 15 265
2019 11 to 20 years in current department or agency 32 39 11 9 7 0 1 72 17 201
2019 More than 20 years in current department or agency 26 37 11 17 8 0 0 64 25 64
2018 Less than 3 years in current department or agency 35 45 13 4 3 1 0 80 7 160
2018 3 to 10 years in current department or agency 31 41 11 11 6 0 0 72 16 258
2018 11 to 20 years in current department or agency 30 43 14 9 4 0 0 73 13 166
2018 More than 20 years in current department or agency 25 42 16 7 9 2 0 68 16 56
2017 Less than 3 years in current department or agency 39 41 12 5 2 1 1 81 7 190
2017 3 to 10 years in current department or agency 29 47 10 9 5 0 0 76 14 298
2017 11 to 20 years in current department or agency 31 40 14 8 6 0 0 71 15 171
2017 More than 20 years in current department or agency 24 33 17 9 12 3 2 60 22 66
2014 Less than 3 years in current department or agency 28 37 14 12 4 0 3 68 17 183
2014 3 to 10 years in current department or agency 22 46 12 14 5 0 0 68 19 373
2014 11 to 20 years in current department or agency 15 38 22 14 11 0 0 54 24 139
2014 More than 20 years in current department or agency 18 49 13 12 6 1 0 68 18 116

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 34 9 8 1 0 0 82 9 167
2020 3 to 10 years in current department or agency 36 38 16 7 4 0 0 74 10 253
2020 11 to 20 years in current department or agency 37 35 15 10 3 0 0 72 13 200
2020 More than 20 years in current department or agency 31 30 17 8 11 0 3 62 20 64
2019 Less than 3 years in current department or agency 42 37 13 5 3 0 0 79 8 208
2019 3 to 10 years in current department or agency 44 30 14 6 5 0 0 74 12 266
2019 11 to 20 years in current department or agency 38 37 15 5 4 0 1 75 10 201
2019 More than 20 years in current department or agency 26 46 14 5 10 0 0 72 15 64
2018 Less than 3 years in current department or agency 40 38 16 4 2 0 0 78 6 160
2018 3 to 10 years in current department or agency 37 35 15 9 4 0 0 72 13 258
2018 11 to 20 years in current department or agency 31 40 16 5 7 0 0 72 12 165
2018 More than 20 years in current department or agency 38 34 12 4 11 2 0 73 15 55
2017 Less than 3 years in current department or agency 38 41 13 3 3 1 1 81 6 189
2017 3 to 10 years in current department or agency 34 42 13 6 5 0 0 76 11 298
2017 11 to 20 years in current department or agency 37 34 15 4 9 0 1 72 13 171
2017 More than 20 years in current department or agency 24 39 14 5 14 2 3 66 19 66
2014 Less than 3 years in current department or agency 35 33 16 9 5 0 1 69 15 183
2014 3 to 10 years in current department or agency 31 39 15 9 6 0 0 70 15 372
2014 11 to 20 years in current department or agency 24 32 26 9 6 1 2 58 16 139
2014 More than 20 years in current department or agency 29 40 16 10 3 1 1 70 13 116

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 42 10 7 0 1 1 83 7 166
2020 3 to 10 years in current department or agency 31 46 14 7 3 0 0 77 9 254
2020 11 to 20 years in current department or agency 29 45 13 9 3 0 0 75 12 195
2020 More than 20 years in current department or agency 28 39 17 11 5 0 0 68 16 64
2019 Less than 3 years in current department or agency 37 43 10 7 1 0 1 81 8 209
2019 3 to 10 years in current department or agency 38 40 10 11 1 0 0 78 12 264
2019 11 to 20 years in current department or agency 30 48 11 8 2 0 1 79 11 198
2019 More than 20 years in current department or agency 20 46 19 10 5 0 0 67 15 64
2018 Less than 3 years in current department or agency 39 43 12 5 1 0 0 82 6 159
2018 3 to 10 years in current department or agency 31 45 15 6 2 0 0 77 8 258
2018 11 to 20 years in current department or agency 30 44 13 8 4 1 0 74 12 164
2018 More than 20 years in current department or agency 23 49 14 9 5 0 0 72 14 56
2017 Less than 3 years in current department or agency 43 43 5 5 2 1 1 88 7 190
2017 3 to 10 years in current department or agency 27 48 12 7 4 0 1 76 12 299
2017 11 to 20 years in current department or agency 31 36 21 8 4 1 0 66 12 170
2017 More than 20 years in current department or agency 23 42 18 9 6 2 0 66 16 66
2014 Less than 3 years in current department or agency 32 41 15 8 2 0 2 74 10 183
2014 3 to 10 years in current department or agency 30 39 15 12 4 0 0 68 16 374
2014 11 to 20 years in current department or agency 22 47 19 4 6 1 0 70 11 139
2014 More than 20 years in current department or agency 25 37 18 12 5 2 0 64 18 116

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 30 7 4 1 0 0 89 5 167
2020 3 to 10 years in current department or agency 45 35 15 4 1 0 0 80 6 254
2020 11 to 20 years in current department or agency 42 44 8 5 1 0 0 87 6 200
2020 More than 20 years in current department or agency 39 46 7 3 4 0 0 85 7 64
2019 Less than 3 years in current department or agency 50 35 8 6 1 1 0 85 7 209
2019 3 to 10 years in current department or agency 44 41 10 4 2 0 0 85 5 263
2019 11 to 20 years in current department or agency 42 42 9 5 2 1 0 85 6 201
2019 More than 20 years in current department or agency 41 41 10 6 2 0 0 83 7 64
2018 Less than 3 years in current department or agency 52 37 6 4 1 0 0 89 5 160
2018 3 to 10 years in current department or agency 47 36 13 3 2 0 0 83 5 261
2018 11 to 20 years in current department or agency 43 41 8 5 2 0 0 85 7 166
2018 More than 20 years in current department or agency 38 52 6 2 2 0 2 91 3 56
2017 Less than 3 years in current department or agency 48 42 4 5 1 0 0 90 6 190
2017 3 to 10 years in current department or agency 38 47 10 5 1 0 0 85 6 297
2017 11 to 20 years in current department or agency 46 33 15 3 2 1 0 80 5 171
2017 More than 20 years in current department or agency 44 41 8 5 3 0 0 85 8 66
2014 Less than 3 years in current department or agency 45 30 13 7 4 0 0 75 12 183
2014 3 to 10 years in current department or agency 39 41 13 5 2 0 0 81 7 374
2014 11 to 20 years in current department or agency 43 44 7 4 2 0 0 87 6 139
2014 More than 20 years in current department or agency 46 36 12 5 1 0 0 82 6 116

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 60 21 10 7 2 0 0 81 9 167
2020 3 to 10 years in current department or agency 43 33 14 7 3 0 1 76 10 255
2020 11 to 20 years in current department or agency 39 33 15 3 7 0 2 74 11 200
2020 More than 20 years in current department or agency 40 38 12 3 6 0 0 78 9 64
2019 Less than 3 years in current department or agency 55 29 11 3 1 0 2 85 4 205
2019 3 to 10 years in current department or agency 45 32 12 6 2 0 2 79 9 263
2019 11 to 20 years in current department or agency 45 30 14 6 5 0 1 75 11 201
2019 More than 20 years in current department or agency 32 46 11 4 5 0 2 79 9 63
2018 Less than 3 years in current department or agency 52 33 7 6 1 1 0 86 6 160
2018 3 to 10 years in current department or agency 46 32 11 6 4 0 1 79 9 263
2018 11 to 20 years in current department or agency 40 36 13 8 3 0 0 76 11 167
2018 More than 20 years in current department or agency 31 45 19 5 0 0 0 75 5 55
2017 Less than 3 years in current department or agency 50 34 10 3 2 0 1 85 5 189
2017 3 to 10 years in current department or agency 51 32 9 4 3 0 1 83 8 299
2017 11 to 20 years in current department or agency 42 39 9 5 3 0 2 83 8 171
2017 More than 20 years in current department or agency 45 28 21 4 1 0 0 73 6 67
2014 Less than 3 years in current department or agency 62 26 8 3 0 1 1 89 3 183
2014 3 to 10 years in current department or agency 38 39 13 5 4 0 1 78 9 374
2014 11 to 20 years in current department or agency 41 31 18 5 2 0 3 74 7 139
2014 More than 20 years in current department or agency 37 37 19 3 2 0 2 75 5 116

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 15 40 22 15 1 0 37 22 167
2020 3 to 10 years in current department or agency 7 21 37 25 9 0 0 34 28 254
2020 11 to 20 years in current department or agency 6 28 36 22 6 0 2 28 35 199
2020 More than 20 years in current department or agency 6 16 44 19 8 0 7 29 24 63
2019 Less than 3 years in current department or agency 4 17 34 28 14 2 0 43 22 209
2019 3 to 10 years in current department or agency 6 18 38 27 10 0 1 38 24 266
2019 11 to 20 years in current department or agency 5 19 46 22 6 1 0 28 25 201
2019 More than 20 years in current department or agency 9 20 44 18 6 1 1 25 30 64
2018 Less than 3 years in current department or agency 4 18 38 26 12 1 1 39 22 160
2018 3 to 10 years in current department or agency 4 19 41 24 11 1 1 35 24 263
2018 11 to 20 years in current department or agency 6 25 46 15 7 0 1 22 31 167
2018 More than 20 years in current department or agency 2 21 48 28 0 2 0 29 23 56
2017 Less than 3 years in current department or agency 4 20 32 24 16 2 3 42 25 190
2017 3 to 10 years in current department or agency 7 22 37 22 8 2 2 32 29 298
2017 11 to 20 years in current department or agency 8 23 45 12 9 1 2 22 32 170
2017 More than 20 years in current department or agency 12 23 37 24 2 2 1 26 36 67
2014 Less than 3 years in current department or agency 4 20 30 23 17 2 6 43 25 183
2014 3 to 10 years in current department or agency 14 32 33 12 7 1 2 19 47 374
2014 11 to 20 years in current department or agency 20 23 38 14 2 0 3 16 45 139
2014 More than 20 years in current department or agency 12 31 36 15 3 1 3 19 44 116

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 22 28 22 19 2 1 42 29 167
2020 3 to 10 years in current department or agency 10 21 27 28 12 1 0 41 32 253
2020 11 to 20 years in current department or agency 11 26 28 24 7 2 2 32 39 198
2020 More than 20 years in current department or agency 7 13 26 34 13 2 5 50 22 64
2019 Less than 3 years in current department or agency 2 11 20 32 29 5 1 65 13 209
2019 3 to 10 years in current department or agency 4 11 26 37 18 3 2 57 16 264
2019 11 to 20 years in current department or agency 7 14 31 29 15 4 1 46 22 201
2019 More than 20 years in current department or agency 11 7 28 32 12 6 3 48 21 63
2018 Less than 3 years in current department or agency 3 6 27 32 26 5 1 61 10 160
2018 3 to 10 years in current department or agency 5 11 38 32 12 1 1 45 16 262
2018 11 to 20 years in current department or agency 5 16 36 28 12 2 1 41 21 165
2018 More than 20 years in current department or agency 5 15 37 28 5 10 0 37 22 56
2017 Less than 3 years in current department or agency 3 6 24 28 28 8 3 63 10 190
2017 3 to 10 years in current department or agency 7 15 35 26 12 3 2 40 23 298
2017 11 to 20 years in current department or agency 8 17 37 21 11 4 2 33 27 169
2017 More than 20 years in current department or agency 15 15 28 28 4 8 1 36 33 67
2014 Less than 3 years in current department or agency 5 15 29 19 20 6 6 44 22 182
2014 3 to 10 years in current department or agency 18 28 34 11 6 2 2 17 48 374
2014 11 to 20 years in current department or agency 18 29 37 11 1 2 3 12 49 138
2014 More than 20 years in current department or agency 17 30 30 15 3 2 4 19 49 116

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 21 32 20 17 2 1 38 29 167
2020 3 to 10 years in current department or agency 9 16 34 28 11 2 1 39 26 253
2020 11 to 20 years in current department or agency 16 21 35 19 5 1 3 25 38 198
2020 More than 20 years in current department or agency 11 21 30 20 8 3 8 31 36 64
2019 Less than 3 years in current department or agency 11 18 32 18 16 4 2 36 30 209
2019 3 to 10 years in current department or agency 11 16 35 22 13 2 3 36 28 265
2019 11 to 20 years in current department or agency 12 25 35 17 7 3 2 25 38 201
2019 More than 20 years in current department or agency 9 19 34 24 5 3 6 31 31 64
2018 Less than 3 years in current department or agency 6 16 33 29 11 4 1 42 23 159
2018 3 to 10 years in current department or agency 8 23 35 21 9 2 2 31 32 263
2018 11 to 20 years in current department or agency 14 23 36 15 5 4 2 22 40 166
2018 More than 20 years in current department or agency 3 33 33 20 4 7 0 26 39 56
2017 Less than 3 years in current department or agency 8 13 31 19 22 3 4 44 22 189
2017 3 to 10 years in current department or agency 11 24 33 18 9 3 2 28 37 297
2017 11 to 20 years in current department or agency 15 20 37 13 6 3 7 21 38 169
2017 More than 20 years in current department or agency 16 20 22 21 6 8 8 32 42 67
2014 Less than 3 years in current department or agency 8 16 22 15 22 7 9 45 29 182
2014 3 to 10 years in current department or agency 24 35 23 10 6 1 2 16 60 373
2014 11 to 20 years in current department or agency 30 27 21 11 4 3 5 16 62 139
2014 More than 20 years in current department or agency 30 23 23 12 2 3 6 16 59 116

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 3 9 27 30 29 1 0 60 12 167
2020 3 to 10 years in current department or agency 5 9 27 40 18 0 0 59 14 251
2020 11 to 20 years in current department or agency 5 16 34 31 13 0 1 44 22 197
2020 More than 20 years in current department or agency 4 16 31 30 14 0 5 46 22 63
2019 Less than 3 years in current department or agency 3 9 21 37 26 2 1 66 13 209
2019 3 to 10 years in current department or agency 4 10 27 44 15 0 1 59 14 266
2019 11 to 20 years in current department or agency 4 18 38 26 12 1 1 39 22 199
2019 More than 20 years in current department or agency 5 14 33 34 13 0 2 48 19 64
2018 Less than 3 years in current department or agency 1 9 24 37 28 2 1 66 10 157
2018 3 to 10 years in current department or agency 2 10 34 36 16 1 2 54 12 262
2018 11 to 20 years in current department or agency 2 16 36 30 14 1 2 45 18 166
2018 More than 20 years in current department or agency 0 17 34 42 4 2 0 47 18 54
2017 Less than 3 years in current department or agency 3 8 28 27 31 1 3 60 11 185
2017 3 to 10 years in current department or agency 5 15 29 32 17 1 1 50 20 296
2017 11 to 20 years in current department or agency 7 16 32 28 14 1 3 43 24 169
2017 More than 20 years in current department or agency 6 13 26 33 9 6 7 48 21 67
2014 Less than 3 years in current department or agency 2 8 21 27 31 5 6 66 11 181
2014 3 to 10 years in current department or agency 10 19 33 24 11 1 1 36 30 371
2014 11 to 20 years in current department or agency 9 14 38 25 7 2 5 34 25 139
2014 More than 20 years in current department or agency 8 17 36 25 6 2 6 34 27 116

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 18 21 14 20 24 1 1 45 40 167
2020 3 to 10 years in current department or agency 21 24 29 14 12 0 0 26 45 253
2020 11 to 20 years in current department or agency 24 29 25 13 7 0 2 20 54 200
2020 More than 20 years in current department or agency 19 38 14 18 4 0 7 24 60 63
2019 Less than 3 years in current department or agency 6 12 26 25 27 2 3 54 19 206
2019 3 to 10 years in current department or agency 9 19 33 25 12 1 2 38 28 266
2019 11 to 20 years in current department or agency 17 23 35 15 8 1 1 23 41 200
2019 More than 20 years in current department or agency 24 23 30 18 4 0 0 22 48 64
2018 Less than 3 years in current department or agency 5 13 28 27 22 3 2 51 19 160
2018 3 to 10 years in current department or agency 13 22 37 18 9 0 1 27 35 263
2018 11 to 20 years in current department or agency 14 29 30 19 4 1 2 24 45 166
2018 More than 20 years in current department or agency 18 27 32 15 2 4 2 18 48 55
2017 Less than 3 years in current department or agency 8 13 24 19 28 3 6 51 23 190
2017 3 to 10 years in current department or agency 16 18 39 16 8 1 2 25 35 296
2017 11 to 20 years in current department or agency 18 23 33 12 9 1 4 22 43 170
2017 More than 20 years in current department or agency 27 23 23 19 3 2 3 24 52 67
2014 Less than 3 years in current department or agency 5 13 25 19 24 4 9 50 21 182
2014 3 to 10 years in current department or agency 20 31 25 13 8 0 2 22 53 374
2014 11 to 20 years in current department or agency 22 31 34 7 2 2 3 9 55 139
2014 More than 20 years in current department or agency 27 22 30 14 3 0 3 18 51 116

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 8 17 21 26 23 4 1 51 27 166
2020 3 to 10 years in current department or agency 9 18 27 28 17 1 0 45 27 252
2020 11 to 20 years in current department or agency 10 18 28 24 14 3 3 41 30 197
2020 More than 20 years in current department or agency 3 11 34 36 8 0 8 48 15 64
2019 Less than 3 years in current department or agency 4 8 23 25 29 7 3 60 14 209
2019 3 to 10 years in current department or agency 7 14 32 26 18 1 2 45 22 264
2019 11 to 20 years in current department or agency 8 17 30 30 11 1 2 43 26 199
2019 More than 20 years in current department or agency 6 16 26 36 9 2 5 48 24 63
2018 Less than 3 years in current department or agency 5 13 27 28 19 5 3 51 19 160
2018 3 to 10 years in current department or agency 7 19 29 29 13 2 2 43 27 263
2018 11 to 20 years in current department or agency 7 16 31 29 12 4 1 44 24 167
2018 More than 20 years in current department or agency 6 14 28 38 5 9 0 48 22 55
2017 Less than 3 years in current department or agency 2 12 23 24 23 10 5 56 17 190
2017 3 to 10 years in current department or agency 7 17 26 33 13 2 2 48 25 297
2017 11 to 20 years in current department or agency 10 14 29 26 14 2 5 43 25 170
2017 More than 20 years in current department or agency 14 18 34 18 7 2 7 27 35 67
2014 Less than 3 years in current department or agency 9 8 24 24 22 8 5 53 20 181
2014 3 to 10 years in current department or agency 10 21 27 23 12 2 4 37 34 374
2014 11 to 20 years in current department or agency 12 20 30 16 10 5 8 30 36 139
2014 More than 20 years in current department or agency 12 18 33 26 3 3 6 31 33 116

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 17 33 21 21 4 0 43 23 166
2020 3 to 10 years in current department or agency 9 16 38 24 10 2 0 35 26 253
2020 11 to 20 years in current department or agency 13 21 34 20 6 4 2 28 36 199
2020 More than 20 years in current department or agency 14 17 28 21 11 3 6 35 34 64
2019 Less than 3 years in current department or agency 6 21 31 21 16 4 3 39 28 209
2019 3 to 10 years in current department or agency 12 17 35 23 11 0 2 34 30 264
2019 11 to 20 years in current department or agency 11 25 41 14 8 2 1 22 37 199
2019 More than 20 years in current department or agency 14 16 33 26 5 2 4 33 32 64
2018 Less than 3 years in current department or agency 7 18 32 18 20 5 1 40 26 159
2018 3 to 10 years in current department or agency 7 20 42 21 7 1 2 29 28 262
2018 11 to 20 years in current department or agency 13 23 34 21 7 1 1 29 37 167
2018 More than 20 years in current department or agency 5 20 36 27 2 8 2 32 28 56
2017 Less than 3 years in current department or agency 8 15 31 22 18 4 4 42 24 190
2017 3 to 10 years in current department or agency 9 22 41 18 6 2 1 25 32 297
2017 11 to 20 years in current department or agency 15 17 41 11 6 5 4 19 35 170
2017 More than 20 years in current department or agency 16 18 28 18 6 9 4 28 40 67
2014 Less than 3 years in current department or agency 7 12 29 17 23 7 6 45 22 183
2014 3 to 10 years in current department or agency 18 26 33 12 7 3 2 19 46 374
2014 11 to 20 years in current department or agency 22 26 28 9 6 4 5 17 53 139
2014 More than 20 years in current department or agency 25 21 29 13 5 4 3 19 49 115

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 2 11 45 30 12 1 0 42 13 167
2020 3 to 10 years in current department or agency 6 21 37 26 10 0 0 36 27 252
2020 11 to 20 years in current department or agency 6 17 36 32 8 1 0 41 23 199
2020 More than 20 years in current department or agency 10 9 49 19 8 2 3 29 20 64
2019 Less than 3 years in current department or agency 7 13 41 23 15 1 1 39 20 209
2019 3 to 10 years in current department or agency 10 19 43 19 8 0 1 28 29 266
2019 11 to 20 years in current department or agency 9 22 42 20 6 0 1 26 31 199
2019 More than 20 years in current department or agency 16 24 36 16 6 2 0 23 41 64
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 29 12 9 1 7 6 76 10 167
2020 3 to 10 years in current department or agency 25 37 17 6 4 6 4 70 11 254
2020 11 to 20 years in current department or agency 23 33 24 8 5 5 3 60 13 198
2020 More than 20 years in current department or agency 25 36 17 10 6 1 5 65 16 64
2019 Less than 3 years in current department or agency 34 27 13 3 6 12 6 73 11 209
2019 3 to 10 years in current department or agency 29 33 15 9 5 5 4 68 15 265
2019 11 to 20 years in current department or agency 24 38 16 7 5 6 3 68 14 200
2019 More than 20 years in current department or agency 30 29 22 7 8 3 1 61 15 63
2018 Less than 3 years in current department or agency 30 39 9 7 4 9 1 77 12 159
2018 3 to 10 years in current department or agency 23 34 20 12 5 5 2 61 17 261
2018 11 to 20 years in current department or agency 22 38 19 13 1 6 2 65 15 165
2018 More than 20 years in current department or agency 23 34 19 9 9 2 5 61 19 56
2017 Less than 3 years in current department or agency 29 34 13 4 2 8 11 77 7 190
2017 3 to 10 years in current department or agency 22 37 15 7 8 6 5 67 16 299
2017 11 to 20 years in current department or agency 23 26 21 12 7 9 2 55 21 171
2017 More than 20 years in current department or agency 25 34 14 9 12 6 0 63 23 67
2014 Less than 3 years in current department or agency 34 27 12 4 7 9 6 73 13 183
2014 3 to 10 years in current department or agency 32 34 13 10 5 3 4 70 16 372
2014 11 to 20 years in current department or agency 21 34 17 9 6 8 4 63 18 138
2014 More than 20 years in current department or agency 36 26 17 4 9 3 5 67 14 116

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 64 24 6 5 0 2 0 89 5 167
2020 3 to 10 years in current department or agency 50 33 7 6 2 2 0 85 8 255
2020 11 to 20 years in current department or agency 49 32 8 6 5 0 0 81 11 200
2020 More than 20 years in current department or agency 44 34 6 6 10 0 0 78 16 64
2019 Less than 3 years in current department or agency 55 30 6 4 3 1 0 86 8 209
2019 3 to 10 years in current department or agency 48 34 7 4 5 0 0 83 10 266
2019 11 to 20 years in current department or agency 43 36 8 6 7 0 0 79 12 200
2019 More than 20 years in current department or agency 44 29 8 12 7 0 0 73 19 63
2018 Less than 3 years in current department or agency 59 26 7 6 1 1 0 85 7 158
2018 3 to 10 years in current department or agency 44 35 7 10 4 1 0 79 14 261
2018 11 to 20 years in current department or agency 40 38 10 8 4 1 0 78 11 166
2018 More than 20 years in current department or agency 33 35 6 13 6 5 2 74 20 55
2017 Less than 3 years in current department or agency 56 34 4 4 1 1 0 90 5 190
2017 3 to 10 years in current department or agency 44 34 10 6 5 1 0 79 11 299
2017 11 to 20 years in current department or agency 42 30 13 9 5 2 0 73 14 171
2017 More than 20 years in current department or agency 40 31 9 4 15 0 0 71 20 67
2014 Less than 3 years in current department or agency 50 28 10 6 5 1 0 79 12 183
2014 3 to 10 years in current department or agency 48 28 8 9 6 1 0 77 15 374
2014 11 to 20 years in current department or agency 36 38 8 11 5 2 0 76 16 139
2014 More than 20 years in current department or agency 47 30 7 6 9 1 0 78 15 115

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 69 25 3 3 0 0 0 93 3 166
2020 3 to 10 years in current department or agency 54 34 7 4 1 0 0 89 4 254
2020 11 to 20 years in current department or agency 54 30 8 4 3 1 0 85 7 197
2020 More than 20 years in current department or agency 49 37 5 3 6 0 0 86 9 64
2019 Less than 3 years in current department or agency 59 30 5 5 1 0 0 89 6 207
2019 3 to 10 years in current department or agency 50 34 7 6 2 0 0 85 8 265
2019 11 to 20 years in current department or agency 46 40 8 4 2 0 0 86 6 199
2019 More than 20 years in current department or agency 50 32 8 9 2 0 0 81 10 64
2018 Less than 3 years in current department or agency 63 31 3 2 1 0 0 94 3 159
2018 3 to 10 years in current department or agency 44 39 10 4 3 0 0 83 7 259
2018 11 to 20 years in current department or agency 41 42 11 4 2 1 0 84 5 167
2018 More than 20 years in current department or agency 51 32 9 7 0 0 2 84 7 56
2017 Less than 3 years in current department or agency 52 37 6 5 0 0 0 89 5 190
2017 3 to 10 years in current department or agency 46 38 8 6 2 0 0 84 8 299
2017 11 to 20 years in current department or agency 37 45 5 8 5 0 0 82 13 171
2017 More than 20 years in current department or agency 44 36 8 3 7 2 0 81 11 67
2014 Less than 3 years in current department or agency 51 30 9 10 0 0 0 81 10 182
2014 3 to 10 years in current department or agency 43 43 7 4 2 0 0 86 7 373
2014 11 to 20 years in current department or agency 42 43 10 2 2 1 1 86 4 139
2014 More than 20 years in current department or agency 46 40 8 4 2 0 0 86 6 116

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 29 9 1 1 1 1 89 1 166
2020 3 to 10 years in current department or agency 47 40 8 3 1 2 0 89 3 254
2020 11 to 20 years in current department or agency 42 42 9 4 2 0 0 84 7 198
2020 More than 20 years in current department or agency 43 40 8 2 3 3 2 87 5 63
2019 Less than 3 years in current department or agency 46 38 11 4 1 1 0 85 4 205
2019 3 to 10 years in current department or agency 44 40 10 4 2 0 0 84 6 265
2019 11 to 20 years in current department or agency 40 36 15 4 3 2 0 78 7 201
2019 More than 20 years in current department or agency 38 39 14 5 3 0 0 78 8 64
2018 Less than 3 years in current department or agency 44 42 10 2 0 1 0 87 3 159
2018 3 to 10 years in current department or agency 38 45 10 3 1 1 0 85 5 261
2018 11 to 20 years in current department or agency 30 48 15 3 1 2 1 81 4 167
2018 More than 20 years in current department or agency 40 39 11 4 2 2 3 83 6 56

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 22 11 3 1 5 2 84 4 166
2020 3 to 10 years in current department or agency 50 22 12 5 2 5 5 80 7 254
2020 11 to 20 years in current department or agency 43 32 11 5 2 6 2 82 7 200
2020 More than 20 years in current department or agency 40 31 10 3 3 6 8 82 7 63
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 26 14 3 1 1 3 81 4 167
2020 3 to 10 years in current department or agency 50 29 11 5 1 1 3 82 7 255
2020 11 to 20 years in current department or agency 49 22 13 7 3 2 5 75 10 199
2020 More than 20 years in current department or agency 46 23 12 4 5 0 11 77 9 64
2019 Less than 3 years in current department or agency 48 28 14 3 1 1 4 80 5 204
2019 3 to 10 years in current department or agency 49 26 12 4 4 1 4 79 8 265
2019 11 to 20 years in current department or agency 52 23 10 2 5 2 6 81 7 201
2019 More than 20 years in current department or agency 40 29 12 5 5 0 9 75 11 64

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 63 23 8 3 2 1 0 87 5 167
2020 3 to 10 years in current department or agency 44 38 10 5 3 0 0 83 8 255
2020 11 to 20 years in current department or agency 47 30 12 7 3 1 0 78 10 199
2020 More than 20 years in current department or agency 35 34 13 9 7 0 1 70 16 64
2019 Less than 3 years in current department or agency 45 34 12 4 3 1 1 81 7 208
2019 3 to 10 years in current department or agency 45 28 16 6 5 0 0 73 11 265
2019 11 to 20 years in current department or agency 40 35 13 5 5 0 1 77 10 199
2019 More than 20 years in current department or agency 43 36 5 6 10 0 0 79 16 64
2018 Less than 3 years in current department or agency 47 34 11 6 2 1 1 81 8 161
2018 3 to 10 years in current department or agency 44 36 11 6 3 0 0 80 9 262
2018 11 to 20 years in current department or agency 42 36 14 5 4 0 0 77 8 166
2018 More than 20 years in current department or agency 35 39 12 7 5 0 2 75 13 56
2017 Less than 3 years in current department or agency 44 45 7 3 1 0 1 89 4 190
2017 3 to 10 years in current department or agency 38 37 12 7 4 1 0 76 11 299
2017 11 to 20 years in current department or agency 36 39 13 4 6 2 0 77 10 171
2017 More than 20 years in current department or agency 34 36 16 6 8 0 0 70 14 67
2014 Less than 3 years in current department or agency 40 27 13 8 8 1 3 69 17 183
2014 3 to 10 years in current department or agency 38 34 15 8 3 1 1 73 12 374
2014 11 to 20 years in current department or agency 36 38 16 7 3 0 0 74 10 139
2014 More than 20 years in current department or agency 38 36 16 6 5 0 0 74 10 116

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 66 21 4 6 1 1 1 89 7 167
2020 3 to 10 years in current department or agency 53 30 10 3 2 1 0 85 5 254
2020 11 to 20 years in current department or agency 46 26 13 6 3 5 0 76 10 200
2020 More than 20 years in current department or agency 44 31 9 0 15 1 0 76 15 64

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 68 21 5 4 1 1 1 90 5 166
2020 3 to 10 years in current department or agency 49 37 6 5 2 0 1 86 7 253
2020 11 to 20 years in current department or agency 48 33 10 3 4 2 0 83 7 200
2020 More than 20 years in current department or agency 46 30 9 6 6 0 2 78 13 64
2019 Less than 3 years in current department or agency 52 26 12 5 3 1 0 79 8 208
2019 3 to 10 years in current department or agency 50 31 8 6 5 0 0 81 11 266
2019 11 to 20 years in current department or agency 48 28 11 8 3 0 1 78 12 200
2019 More than 20 years in current department or agency 39 32 8 14 5 0 2 72 19 63
2018 Less than 3 years in current department or agency 52 34 7 4 2 1 1 87 6 160
2018 3 to 10 years in current department or agency 51 28 11 6 4 0 0 79 10 263
2018 11 to 20 years in current department or agency 49 31 9 7 4 0 0 80 11 164
2018 More than 20 years in current department or agency 38 31 10 20 2 0 0 69 22 56
2017 Less than 3 years in current department or agency 52 33 6 5 1 2 1 88 6 190
2017 3 to 10 years in current department or agency 42 37 8 7 6 0 1 79 13 299
2017 11 to 20 years in current department or agency 41 39 6 8 5 2 0 81 13 171
2017 More than 20 years in current department or agency 31 40 15 5 8 2 0 72 12 67
2014 Less than 3 years in current department or agency 48 26 8 10 4 3 1 78 14 183
2014 3 to 10 years in current department or agency 43 34 10 7 4 1 0 79 12 374
2014 11 to 20 years in current department or agency 44 30 18 6 3 1 0 74 9 139
2014 More than 20 years in current department or agency 38 34 12 9 5 1 0 73 15 115

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 56 167
2020 3 to 10 years in current department or agency 45 55 253
2020 11 to 20 years in current department or agency 46 54 200
2020 More than 20 years in current department or agency 25 75 64

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 65 12 9 1 1 3 8 88 2 167
2020 3 to 10 years in current department or agency 57 23 7 2 0 3 8 90 3 255
2020 11 to 20 years in current department or agency 51 23 9 3 1 6 6 84 5 200
2020 More than 20 years in current department or agency 46 15 16 0 6 11 6 74 7 64

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 67 21 7 4 1 0 1 88 4 166
2020 3 to 10 years in current department or agency 58 26 9 4 2 0 0 85 7 255
2020 11 to 20 years in current department or agency 56 27 9 4 3 1 0 84 8 200
2020 More than 20 years in current department or agency 49 29 11 3 7 0 2 79 10 64
2019 Less than 3 years in current department or agency 58 30 7 2 3 0 0 88 5 204
2019 3 to 10 years in current department or agency 53 28 7 9 4 0 0 81 12 265
2019 11 to 20 years in current department or agency 51 24 14 4 5 0 1 76 10 200
2019 More than 20 years in current department or agency 51 27 6 10 6 0 0 78 16 64
2018 Less than 3 years in current department or agency 59 29 4 6 1 1 1 90 6 161
2018 3 to 10 years in current department or agency 54 26 12 5 3 0 0 80 8 263
2018 11 to 20 years in current department or agency 48 29 11 9 3 0 0 77 11 166
2018 More than 20 years in current department or agency 42 37 7 7 5 0 2 81 13 56
2017 Less than 3 years in current department or agency 59 32 6 3 1 0 0 91 3 190
2017 3 to 10 years in current department or agency 49 31 10 5 5 0 0 80 10 299
2017 11 to 20 years in current department or agency 48 32 10 6 4 0 0 80 10 171
2017 More than 20 years in current department or agency 47 30 9 7 6 0 0 77 13 66
2014 Less than 3 years in current department or agency 51 26 7 9 5 0 1 78 15 183
2014 3 to 10 years in current department or agency 46 31 11 6 4 1 1 78 10 374
2014 11 to 20 years in current department or agency 49 33 9 5 4 0 0 82 9 139
2014 More than 20 years in current department or agency 54 25 11 6 4 0 0 79 10 115
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 33 12 4 1 9 0 82 5 167
2020 3 to 10 years in current department or agency 30 36 14 6 6 7 1 72 13 254
2020 11 to 20 years in current department or agency 19 36 22 8 5 10 0 61 15 198
2020 More than 20 years in current department or agency 17 46 12 8 5 12 0 73 14 64
2019 Less than 3 years in current department or agency 38 36 10 5 0 11 0 83 6 207
2019 3 to 10 years in current department or agency 27 35 18 8 2 9 0 68 12 266
2019 11 to 20 years in current department or agency 21 37 20 9 4 9 0 64 14 196
2019 More than 20 years in current department or agency 19 35 18 9 13 6 0 57 24 63
2018 Less than 3 years in current department or agency 37 42 8 5 1 7 0 86 6 161
2018 3 to 10 years in current department or agency 26 34 18 10 3 9 0 65 14 262
2018 11 to 20 years in current department or agency 24 37 18 5 9 7 0 66 15 167
2018 More than 20 years in current department or agency 16 25 28 11 11 9 0 45 24 55
2017 Less than 3 years in current department or agency 37 41 11 2 0 8 1 85 2 190
2017 3 to 10 years in current department or agency 22 34 20 8 8 7 0 61 17 299
2017 11 to 20 years in current department or agency 18 37 15 9 9 12 0 62 21 171
2017 More than 20 years in current department or agency 16 24 20 12 15 13 0 46 31 67
2014 Less than 3 years in current department or agency 31 32 7 8 2 19 2 79 12 183
2014 3 to 10 years in current department or agency 12 39 20 13 7 9 0 56 23 374
2014 11 to 20 years in current department or agency 9 30 26 15 9 11 0 43 28 139
2014 More than 20 years in current department or agency 13 25 26 13 10 13 0 43 27 116

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 36 32 15 10 3 4 0 71 14 166
2020 3 to 10 years in current department or agency 20 39 18 12 9 1 1 60 22 255
2020 11 to 20 years in current department or agency 14 34 25 19 6 2 0 49 26 200
2020 More than 20 years in current department or agency 14 48 13 14 9 2 0 64 24 64
2019 Less than 3 years in current department or agency 35 38 13 5 3 5 0 77 9 207
2019 3 to 10 years in current department or agency 24 39 18 11 4 4 0 66 16 266
2019 11 to 20 years in current department or agency 18 41 26 9 5 1 0 60 14 196
2019 More than 20 years in current department or agency 17 33 19 9 18 2 2 52 28 64
2018 Less than 3 years in current department or agency 39 41 9 7 2 2 0 82 9 158
2018 3 to 10 years in current department or agency 24 35 20 14 5 2 0 60 20 261
2018 11 to 20 years in current department or agency 23 40 15 10 9 4 0 65 19 166
2018 More than 20 years in current department or agency 14 38 21 9 17 2 0 53 26 55
2017 Less than 3 years in current department or agency 37 37 12 6 1 7 0 79 8 190
2017 3 to 10 years in current department or agency 20 39 20 13 6 3 0 60 20 299
2017 11 to 20 years in current department or agency 17 33 22 11 11 4 0 53 24 171
2017 More than 20 years in current department or agency 10 25 25 13 19 8 0 38 34 67
2014 Less than 3 years in current department or agency 30 32 16 6 3 11 1 72 10 183
2014 3 to 10 years in current department or agency 12 31 23 20 10 3 0 45 31 374
2014 11 to 20 years in current department or agency 7 29 19 26 15 4 0 37 43 139
2014 More than 20 years in current department or agency 10 29 27 11 19 5 0 41 31 116

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 27 28 23 12 4 5 0 58 18 164
2020 3 to 10 years in current department or agency 16 30 21 19 10 3 1 48 30 254
2020 11 to 20 years in current department or agency 10 27 27 25 6 5 0 39 33 200
2020 More than 20 years in current department or agency 13 39 15 19 8 6 0 56 28 64
2019 Less than 3 years in current department or agency 26 33 21 5 4 11 0 66 10 205
2019 3 to 10 years in current department or agency 14 39 24 14 3 7 0 57 18 266
2019 11 to 20 years in current department or agency 13 33 31 11 6 6 0 49 18 196
2019 More than 20 years in current department or agency 12 30 19 13 19 5 2 45 35 64
2018 Less than 3 years in current department or agency 24 41 13 10 3 9 0 72 14 160
2018 3 to 10 years in current department or agency 16 37 22 15 4 6 0 56 21 260
2018 11 to 20 years in current department or agency 14 32 22 15 10 7 0 49 27 166
2018 More than 20 years in current department or agency 12 24 35 9 17 4 0 38 26 55
2017 Less than 3 years in current department or agency 27 29 21 7 2 13 2 65 10 190
2017 3 to 10 years in current department or agency 13 39 19 17 7 5 0 55 24 298
2017 11 to 20 years in current department or agency 14 28 23 11 14 11 0 47 27 171
2017 More than 20 years in current department or agency 9 22 27 12 15 13 2 36 32 67
2014 Less than 3 years in current department or agency 26 26 17 8 4 17 1 64 15 183
2014 3 to 10 years in current department or agency 7 29 25 23 11 6 0 38 36 374
2014 11 to 20 years in current department or agency 4 19 26 22 18 11 0 26 44 138
2014 More than 20 years in current department or agency 6 23 26 14 19 13 0 33 38 116

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 39 14 9 3 1 0 73 13 167
2020 3 to 10 years in current department or agency 19 38 13 14 14 2 0 59 28 255
2020 11 to 20 years in current department or agency 13 41 21 18 6 2 0 54 24 200
2020 More than 20 years in current department or agency 16 41 15 16 9 3 0 58 26 64
2019 Less than 3 years in current department or agency 26 39 15 10 3 6 0 70 14 206
2019 3 to 10 years in current department or agency 16 39 21 14 7 3 0 56 22 266
2019 11 to 20 years in current department or agency 14 36 24 16 7 3 0 51 24 197
2019 More than 20 years in current department or agency 12 30 19 17 19 1 2 43 37 64
2018 Less than 3 years in current department or agency 31 41 15 4 4 4 0 75 9 161
2018 3 to 10 years in current department or agency 18 34 21 18 8 2 0 53 26 262
2018 11 to 20 years in current department or agency 13 37 23 12 14 1 0 51 26 167
2018 More than 20 years in current department or agency 13 26 25 12 18 5 0 42 32 55
2017 Less than 3 years in current department or agency 26 37 18 9 2 7 0 69 12 190
2017 3 to 10 years in current department or agency 12 42 18 17 9 3 0 55 27 298
2017 11 to 20 years in current department or agency 14 38 20 9 15 4 0 54 25 170
2017 More than 20 years in current department or agency 9 27 26 13 17 8 0 39 33 66
2014 Less than 3 years in current department or agency 23 38 14 11 6 8 0 67 18 181
2014 3 to 10 years in current department or agency 10 34 22 20 12 3 0 45 32 373
2014 11 to 20 years in current department or agency 7 33 26 17 14 3 0 41 32 139
2014 More than 20 years in current department or agency 9 36 19 11 22 2 0 46 34 116

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 74 21 2 0 1 1 1 97 1 167
2020 3 to 10 years in current department or agency 67 24 6 1 0 2 0 92 2 253
2020 11 to 20 years in current department or agency 60 29 8 1 0 2 0 91 1 200
2020 More than 20 years in current department or agency 55 31 11 2 2 0 0 86 3 64
2019 Less than 3 years in current department or agency 69 20 3 1 2 5 1 94 3 207
2019 3 to 10 years in current department or agency 58 32 6 3 0 0 0 91 3 266
2019 11 to 20 years in current department or agency 61 25 12 1 0 1 0 87 1 200
2019 More than 20 years in current department or agency 56 27 13 1 3 0 0 83 4 64
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 40 45 8 6 0 0 0 86 6 167
2020 3 to 10 years in current department or agency 28 43 16 11 2 0 0 71 13 255
2020 11 to 20 years in current department or agency 24 46 18 10 2 0 0 70 12 200
2020 More than 20 years in current department or agency 23 52 17 4 5 0 0 74 9 64
2019 Less than 3 years in current department or agency 42 45 8 2 0 3 0 89 3 208
2019 3 to 10 years in current department or agency 35 49 9 5 2 1 0 84 7 264
2019 11 to 20 years in current department or agency 27 50 14 5 2 2 0 79 7 201
2019 More than 20 years in current department or agency 20 47 18 6 8 1 0 67 14 64
2018 Less than 3 years in current department or agency 37 47 11 4 1 1 0 84 4 159
2018 3 to 10 years in current department or agency 34 44 16 5 1 1 0 78 6 259
2018 11 to 20 years in current department or agency 30 46 14 7 1 1 0 77 9 165
2018 More than 20 years in current department or agency 26 37 18 13 6 2 0 63 19 54
2017 Less than 3 years in current department or agency 41 44 8 4 1 3 0 87 5 189
2017 3 to 10 years in current department or agency 29 49 13 6 2 1 0 78 8 295
2017 11 to 20 years in current department or agency 26 47 16 5 5 1 0 73 11 171
2017 More than 20 years in current department or agency 15 55 9 9 9 3 0 72 19 67
2014 Less than 3 years in current department or agency 40 37 13 7 1 2 0 79 8 183
2014 3 to 10 years in current department or agency 19 42 20 10 8 1 0 62 18 374
2014 11 to 20 years in current department or agency 15 41 25 9 8 2 0 57 17 139
2014 More than 20 years in current department or agency 12 43 17 14 12 2 0 56 27 116

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 22 32 24 16 3 3 0 56 20 166
2020 3 to 10 years in current department or agency 15 33 23 19 7 2 0 49 27 254
2020 11 to 20 years in current department or agency 9 31 23 29 5 3 0 42 35 198
2020 More than 20 years in current department or agency 11 39 22 17 8 3 0 51 25 63
2019 Less than 3 years in current department or agency 18 38 20 10 5 8 1 62 17 208
2019 3 to 10 years in current department or agency 14 44 20 13 7 1 0 59 21 264
2019 11 to 20 years in current department or agency 12 37 31 14 4 2 0 50 18 200
2019 More than 20 years in current department or agency 10 40 24 11 14 1 0 51 25 64

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 34 10 14 1 2 1 74 16 167
2020 3 to 10 years in current department or agency 24 35 17 14 5 5 0 62 20 253
2020 11 to 20 years in current department or agency 25 42 17 9 2 4 1 71 12 199
2020 More than 20 years in current department or agency 13 50 15 12 3 5 1 67 16 64
2019 Less than 3 years in current department or agency 32 34 16 9 4 5 1 70 13 207
2019 3 to 10 years in current department or agency 23 43 11 12 6 5 0 70 18 266
2019 11 to 20 years in current department or agency 22 39 18 10 4 6 1 65 15 201
2019 More than 20 years in current department or agency 21 41 23 6 8 1 0 63 14 64
2018 Less than 3 years in current department or agency 30 37 14 7 5 7 1 72 13 159
2018 3 to 10 years in current department or agency 22 39 16 12 5 4 1 65 18 262
2018 11 to 20 years in current department or agency 29 39 13 10 4 2 2 71 15 166
2018 More than 20 years in current department or agency 18 36 28 9 7 0 2 54 17 54
2017 Less than 3 years in current department or agency 36 32 11 10 2 8 2 75 13 190
2017 3 to 10 years in current department or agency 24 39 14 12 6 5 0 67 19 297
2017 11 to 20 years in current department or agency 24 48 12 6 5 4 1 75 12 171
2017 More than 20 years in current department or agency 19 33 16 6 15 11 0 58 23 67
2014 Less than 3 years in current department or agency 32 27 18 9 6 7 0 64 17 183
2014 3 to 10 years in current department or agency 28 42 13 8 5 4 0 73 13 373
2014 11 to 20 years in current department or agency 23 35 18 8 7 7 3 64 16 139
2014 More than 20 years in current department or agency 27 41 12 7 7 4 2 73 14 116

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 36 38 19 4 0 3 0 76 4 167
2020 3 to 10 years in current department or agency 20 45 23 8 2 2 0 67 10 253
2020 11 to 20 years in current department or agency 21 47 23 6 1 2 0 70 7 199
2020 More than 20 years in current department or agency 18 49 20 2 4 6 0 72 7 64
2019 Less than 3 years in current department or agency 36 31 20 7 1 4 0 70 9 208
2019 3 to 10 years in current department or agency 22 47 19 8 2 2 0 70 10 266
2019 11 to 20 years in current department or agency 21 38 31 4 2 4 0 61 7 200
2019 More than 20 years in current department or agency 16 44 28 7 3 1 0 62 10 64
2018 Less than 3 years in current department or agency 27 45 17 4 2 5 1 76 6 160
2018 3 to 10 years in current department or agency 22 40 25 9 1 2 0 63 11 261
2018 11 to 20 years in current department or agency 23 41 22 8 2 3 0 66 11 165
2018 More than 20 years in current department or agency 18 43 24 6 7 2 0 62 13 54

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 23 16 11 4 11 1 65 17 167
2020 3 to 10 years in current department or agency 16 27 21 12 9 12 2 51 25 254
2020 11 to 20 years in current department or agency 13 21 19 18 13 14 1 40 37 199
2020 More than 20 years in current department or agency 11 35 17 9 13 12 3 54 26 63
2019 Less than 3 years in current department or agency 22 29 20 6 5 14 3 62 14 207
2019 3 to 10 years in current department or agency 14 27 22 12 12 12 1 47 28 266
2019 11 to 20 years in current department or agency 13 23 27 10 12 12 2 42 26 201
2019 More than 20 years in current department or agency 19 33 14 11 16 6 1 56 29 64
2018 Less than 3 years in current department or agency 18 29 22 6 4 20 2 60 12 160
2018 3 to 10 years in current department or agency 15 27 23 14 11 7 2 46 28 261
2018 11 to 20 years in current department or agency 13 25 25 11 12 12 2 45 26 166
2018 More than 20 years in current department or agency 16 32 19 6 11 15 2 57 20 55
2017 Less than 3 years in current department or agency 27 23 16 6 3 18 7 67 12 190
2017 3 to 10 years in current department or agency 14 25 22 11 14 10 3 45 29 297
2017 11 to 20 years in current department or agency 12 23 20 16 15 11 2 40 36 170
2017 More than 20 years in current department or agency 10 25 14 15 20 13 3 43 41 67
2014 Less than 3 years in current department or agency 19 18 14 14 6 25 3 52 29 183
2014 3 to 10 years in current department or agency 10 20 20 20 17 11 2 35 42 373
2014 11 to 20 years in current department or agency 6 16 28 18 14 15 4 27 39 139
2014 More than 20 years in current department or agency 8 34 19 15 11 11 2 48 30 115

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 27 35 21 11 4 2 1 63 15 167
2020 3 to 10 years in current department or agency 18 33 22 16 9 2 0 51 26 253
2020 11 to 20 years in current department or agency 14 33 21 18 12 2 0 48 30 199
2020 More than 20 years in current department or agency 12 47 9 18 10 3 0 61 29 64
2019 Less than 3 years in current department or agency 34 34 15 7 3 8 0 73 11 208
2019 3 to 10 years in current department or agency 22 41 16 13 7 2 0 64 20 265
2019 11 to 20 years in current department or agency 19 36 21 12 11 2 0 56 23 201
2019 More than 20 years in current department or agency 16 43 12 15 11 3 0 61 27 63
2018 Less than 3 years in current department or agency 32 43 12 5 3 4 0 79 8 160
2018 3 to 10 years in current department or agency 20 37 22 12 8 0 0 57 20 262
2018 11 to 20 years in current department or agency 18 43 18 11 7 4 0 62 19 166
2018 More than 20 years in current department or agency 11 36 24 7 13 8 2 52 22 54
2017 Less than 3 years in current department or agency 33 38 10 8 4 6 1 77 13 190
2017 3 to 10 years in current department or agency 19 41 17 13 9 1 0 61 22 299
2017 11 to 20 years in current department or agency 20 35 21 11 10 2 0 57 21 171
2017 More than 20 years in current department or agency 19 21 27 15 14 4 0 42 30 67
2014 Less than 3 years in current department or agency 30 29 10 9 5 12 6 71 17 183
2014 3 to 10 years in current department or agency 21 31 21 13 11 2 1 53 25 373
2014 11 to 20 years in current department or agency 12 42 17 13 12 3 1 57 26 139
2014 More than 20 years in current department or agency 15 42 21 7 13 3 0 59 20 115

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 15 26 21 23 9 3 2 43 34 167
2020 3 to 10 years in current department or agency 11 31 21 18 19 1 1 42 37 254
2020 11 to 20 years in current department or agency 7 29 17 25 20 1 0 36 46 200
2020 More than 20 years in current department or agency 5 30 16 14 27 3 6 38 45 64
2019 Less than 3 years in current department or agency 25 30 20 11 7 4 3 60 19 209
2019 3 to 10 years in current department or agency 19 30 15 22 12 1 2 50 35 266
2019 11 to 20 years in current department or agency 14 24 18 15 23 2 3 41 40 200
2019 More than 20 years in current department or agency 8 32 14 11 24 6 5 45 39 64
2018 Less than 3 years in current department or agency 17 40 18 15 5 4 1 60 21 159
2018 3 to 10 years in current department or agency 19 29 15 18 16 0 3 49 35 262
2018 11 to 20 years in current department or agency 12 25 20 20 18 3 2 39 40 167
2018 More than 20 years in current department or agency 7 19 24 18 29 0 2 27 49 55
2017 Less than 3 years in current department or agency 16 34 14 16 9 6 4 56 29 190
2017 3 to 10 years in current department or agency 14 24 18 20 21 2 2 39 42 299
2017 11 to 20 years in current department or agency 11 22 21 24 17 3 2 34 44 171
2017 More than 20 years in current department or agency 6 18 23 17 29 5 3 26 50 67
2014 Less than 3 years in current department or agency 23 24 10 11 14 7 10 57 30 183
2014 3 to 10 years in current department or agency 13 23 22 17 21 1 3 38 39 374
2014 11 to 20 years in current department or agency 7 20 22 15 28 6 1 29 47 138
2014 More than 20 years in current department or agency 10 20 21 16 23 3 7 34 43 116

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 21 7 3 1 1 5 88 4 167
2020 3 to 10 years in current department or agency 49 23 13 6 3 0 4 76 10 255
2020 11 to 20 years in current department or agency 53 22 8 8 5 1 4 78 13 200
2020 More than 20 years in current department or agency 52 21 6 3 6 0 12 83 10 64
2019 Less than 3 years in current department or agency 60 20 8 5 3 0 4 83 8 209
2019 3 to 10 years in current department or agency 58 21 9 5 4 1 2 81 9 266
2019 11 to 20 years in current department or agency 57 23 9 3 3 1 4 84 7 201
2019 More than 20 years in current department or agency 60 12 12 8 0 3 4 79 9 64

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 23 12 2 5 0 5 80 7 167
2020 3 to 10 years in current department or agency 45 25 16 6 3 2 3 73 10 254
2020 11 to 20 years in current department or agency 47 18 14 11 3 4 3 70 15 200
2020 More than 20 years in current department or agency 45 22 16 4 2 2 10 76 6 64
2019 Less than 3 years in current department or agency 53 22 13 4 2 2 3 80 6 209
2019 3 to 10 years in current department or agency 55 24 11 5 2 2 2 82 7 266
2019 11 to 20 years in current department or agency 53 22 13 4 3 2 3 79 7 200
2019 More than 20 years in current department or agency 58 16 10 8 3 2 3 78 12 64

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 86 3 2 0 1 1 7 97 1 167
2020 3 to 10 years in current department or agency 80 8 2 1 2 2 4 95 3 253
2020 11 to 20 years in current department or agency 74 9 3 3 1 6 4 92 5 200
2020 More than 20 years in current department or agency 70 8 3 3 2 2 12 91 5 64
2019 Less than 3 years in current department or agency 83 4 5 1 0 3 4 93 2 207
2019 3 to 10 years in current department or agency 79 6 3 2 3 3 3 91 5 263
2019 11 to 20 years in current department or agency 78 8 2 1 3 2 6 94 4 200
2019 More than 20 years in current department or agency 77 9 2 1 3 3 5 93 5 64

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 79 6 4 1 0 1 8 94 1 167
2020 3 to 10 years in current department or agency 75 11 2 1 1 1 10 96 2 255
2020 11 to 20 years in current department or agency 74 11 2 1 0 4 8 96 2 200
2020 More than 20 years in current department or agency 67 13 5 0 3 3 9 91 3 64
2019 Less than 3 years in current department or agency 81 7 3 1 1 1 7 96 1 206
2019 3 to 10 years in current department or agency 82 6 2 1 1 1 7 96 2 265
2019 11 to 20 years in current department or agency 83 5 1 1 1 1 8 97 2 199
2019 More than 20 years in current department or agency 75 8 0 0 5 0 13 95 5 64

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 41 15 10 1 2 0 73 11 166
2020 3 to 10 years in current department or agency 15 48 21 9 4 3 0 65 13 254
2020 11 to 20 years in current department or agency 16 46 21 9 3 6 0 65 13 199
2020 More than 20 years in current department or agency 17 40 14 8 6 13 1 67 17 64
2019 Less than 3 years in current department or agency 31 38 20 5 2 4 0 71 7 208
2019 3 to 10 years in current department or agency 22 45 17 10 3 3 0 69 13 265
2019 11 to 20 years in current department or agency 19 39 21 7 6 7 1 63 14 201
2019 More than 20 years in current department or agency 15 46 17 9 5 6 2 67 15 63
2018 Less than 3 years in current department or agency 26 49 14 4 1 5 0 79 6 160
2018 3 to 10 years in current department or agency 21 43 22 7 4 2 0 66 12 262
2018 11 to 20 years in current department or agency 18 37 26 6 5 5 2 60 12 166
2018 More than 20 years in current department or agency 13 40 26 3 13 4 2 56 17 54
2017 Less than 3 years in current department or agency 29 47 14 4 2 4 1 79 6 189
2017 3 to 10 years in current department or agency 17 47 20 8 4 4 0 67 13 298
2017 11 to 20 years in current department or agency 17 38 24 9 5 7 1 59 15 171
2017 More than 20 years in current department or agency 9 40 24 9 15 2 2 50 25 67

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 39 9 3 1 1 0 87 4 167
2020 3 to 10 years in current department or agency 28 50 12 6 2 1 0 80 8 253
2020 11 to 20 years in current department or agency 23 51 16 4 3 4 0 77 7 200
2020 More than 20 years in current department or agency 25 50 12 5 3 3 2 79 9 61
2019 Less than 3 years in current department or agency 43 43 7 3 1 3 0 89 4 208
2019 3 to 10 years in current department or agency 36 44 11 7 1 2 0 81 8 266
2019 11 to 20 years in current department or agency 27 45 18 5 3 3 0 74 8 201
2019 More than 20 years in current department or agency 25 41 17 7 6 4 0 68 14 63
2018 Less than 3 years in current department or agency 52 39 6 1 0 2 0 92 1 161
2018 3 to 10 years in current department or agency 34 45 16 3 0 1 0 81 3 262
2018 11 to 20 years in current department or agency 34 48 10 4 2 3 0 84 6 166
2018 More than 20 years in current department or agency 30 39 15 7 4 6 0 73 11 54
2017 Less than 3 years in current department or agency 48 43 5 2 0 2 0 92 2 190
2017 3 to 10 years in current department or agency 29 50 12 4 1 3 0 82 6 298
2017 11 to 20 years in current department or agency 25 49 17 3 4 2 0 75 7 171
2017 More than 20 years in current department or agency 18 47 23 1 7 3 0 67 9 66
2014 Less than 3 years in current department or agency 50 31 10 2 2 4 0 84 5 182
2014 3 to 10 years in current department or agency 32 44 13 5 2 3 0 79 7 374
2014 11 to 20 years in current department or agency 21 40 25 4 4 6 0 64 9 139
2014 More than 20 years in current department or agency 20 44 22 4 4 6 0 68 8 116

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 43 35 14 1 1 6 0 83 2 167
2020 3 to 10 years in current department or agency 32 41 15 4 2 5 0 77 7 255
2020 11 to 20 years in current department or agency 26 47 16 4 0 5 0 78 5 198
2020 More than 20 years in current department or agency 23 49 12 5 5 4 1 77 10 64
2019 Less than 3 years in current department or agency 47 33 10 2 1 7 0 86 4 207
2019 3 to 10 years in current department or agency 38 38 13 5 1 3 1 79 7 265
2019 11 to 20 years in current department or agency 32 41 19 1 2 5 0 78 3 201
2019 More than 20 years in current department or agency 29 36 20 5 3 5 2 70 8 64
2018 Less than 3 years in current department or agency 47 41 8 2 1 2 0 89 2 161
2018 3 to 10 years in current department or agency 32 43 16 3 1 4 1 79 4 261
2018 11 to 20 years in current department or agency 31 42 16 5 1 4 1 77 6 165
2018 More than 20 years in current department or agency 27 45 15 9 2 2 0 73 11 56
2017 Less than 3 years in current department or agency 50 33 10 1 1 5 1 88 2 190
2017 3 to 10 years in current department or agency 28 46 15 4 1 5 1 79 5 298
2017 11 to 20 years in current department or agency 26 45 15 5 2 5 1 76 8 171
2017 More than 20 years in current department or agency 21 38 25 3 9 4 0 62 12 66
2014 Less than 3 years in current department or agency 43 34 9 2 2 11 0 85 5 183
2014 3 to 10 years in current department or agency 31 41 16 5 2 5 0 76 7 374
2014 11 to 20 years in current department or agency 25 35 25 4 4 8 0 64 9 139
2014 More than 20 years in current department or agency 26 38 19 7 2 9 0 70 10 116

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 29 32 20 4 3 12 1 70 7 167
2020 3 to 10 years in current department or agency 22 33 24 8 2 11 1 62 11 253
2020 11 to 20 years in current department or agency 26 39 22 5 1 7 0 69 7 200
2020 More than 20 years in current department or agency 22 44 14 8 3 8 1 72 12 64

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 31 9 4 1 2 2 85 6 167
2020 3 to 10 years in current department or agency 37 37 13 5 2 4 2 79 7 255
2020 11 to 20 years in current department or agency 34 42 15 4 1 3 1 79 6 200
2020 More than 20 years in current department or agency 34 35 12 8 3 5 3 75 12 63

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 70 25 2 2 1 1 0 96 2 167
2020 3 to 10 years in current department or agency 46 41 7 2 3 1 0 88 5 254
2020 11 to 20 years in current department or agency 41 43 7 7 1 1 0 85 8 200
2020 More than 20 years in current department or agency 38 41 13 3 3 1 0 81 6 62
2019 Less than 3 years in current department or agency 63 28 5 2 1 1 0 92 3 209
2019 3 to 10 years in current department or agency 50 37 6 4 3 0 0 87 7 264
2019 11 to 20 years in current department or agency 45 36 11 4 3 1 0 82 7 201
2019 More than 20 years in current department or agency 42 30 16 6 4 2 0 73 11 64
2018 Less than 3 years in current department or agency 62 35 2 1 0 0 0 97 1 160
2018 3 to 10 years in current department or agency 45 42 10 3 1 0 0 86 4 263
2018 11 to 20 years in current department or agency 43 42 9 3 2 1 0 85 5 165
2018 More than 20 years in current department or agency 34 40 13 5 5 0 2 75 11 56
2017 Less than 3 years in current department or agency 60 38 1 1 0 0 0 98 1 190
2017 3 to 10 years in current department or agency 42 45 6 2 3 0 0 88 6 299
2017 11 to 20 years in current department or agency 37 39 12 6 5 0 0 77 11 170
2017 More than 20 years in current department or agency 30 39 13 6 9 3 0 70 16 67
2014 Less than 3 years in current department or agency 58 29 7 5 1 0 0 87 6 182
2014 3 to 10 years in current department or agency 39 43 12 3 2 0 0 82 6 374
2014 11 to 20 years in current department or agency 27 46 17 5 4 1 0 74 9 139
2014 More than 20 years in current department or agency 29 44 16 5 5 1 0 74 10 115

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 49 31 14 6 1 0 0 79 7 166
2020 3 to 10 years in current department or agency 38 32 17 9 3 0 0 71 12 255
2020 11 to 20 years in current department or agency 26 36 20 13 6 0 0 62 18 199
2020 More than 20 years in current department or agency 25 40 13 9 11 2 0 66 21 64
2019 Less than 3 years in current department or agency 52 30 12 3 2 1 0 83 5 209
2019 3 to 10 years in current department or agency 47 31 14 4 4 0 0 78 8 266
2019 11 to 20 years in current department or agency 32 42 14 6 5 0 0 75 12 199
2019 More than 20 years in current department or agency 26 41 14 7 9 2 0 69 17 64
2018 Less than 3 years in current department or agency 57 31 8 4 0 0 0 88 4 159
2018 3 to 10 years in current department or agency 37 34 20 7 2 0 0 72 9 261
2018 11 to 20 years in current department or agency 34 33 21 6 6 1 0 67 12 164
2018 More than 20 years in current department or agency 25 36 22 7 9 2 0 62 16 56
2017 Less than 3 years in current department or agency 52 40 4 4 0 0 0 92 4 190
2017 3 to 10 years in current department or agency 30 43 17 4 4 1 0 74 9 298
2017 11 to 20 years in current department or agency 26 37 19 8 9 2 0 64 17 171
2017 More than 20 years in current department or agency 21 35 19 11 10 5 0 59 22 67
2014 Less than 3 years in current department or agency 39 35 12 9 5 0 0 74 13 183
2014 3 to 10 years in current department or agency 18 38 22 13 7 2 0 57 20 374
2014 11 to 20 years in current department or agency 11 32 38 11 7 1 0 43 19 139
2014 More than 20 years in current department or agency 16 33 26 13 10 1 0 50 23 116

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 37 10 8 1 0 0 81 9 167
2020 3 to 10 years in current department or agency 37 37 13 9 4 0 0 74 13 253
2020 11 to 20 years in current department or agency 28 38 16 14 5 0 0 65 19 200
2020 More than 20 years in current department or agency 26 47 10 12 5 0 0 73 17 63
2019 Less than 3 years in current department or agency 48 35 9 3 2 1 0 85 6 207
2019 3 to 10 years in current department or agency 43 34 13 6 4 0 0 77 9 265
2019 11 to 20 years in current department or agency 31 45 12 8 4 0 0 76 12 199
2019 More than 20 years in current department or agency 31 37 14 9 6 2 0 70 16 63
2018 Less than 3 years in current department or agency 56 33 7 4 1 0 0 89 4 160
2018 3 to 10 years in current department or agency 38 37 16 8 1 0 0 75 9 261
2018 11 to 20 years in current department or agency 35 38 16 5 6 0 1 73 11 164
2018 More than 20 years in current department or agency 27 34 23 9 5 0 2 62 14 55
2017 Less than 3 years in current department or agency 52 37 6 4 1 1 0 89 5 189
2017 3 to 10 years in current department or agency 29 45 14 7 4 1 0 74 11 299
2017 11 to 20 years in current department or agency 26 40 17 11 6 1 0 66 17 171
2017 More than 20 years in current department or agency 21 37 22 9 9 3 0 59 18 67
2014 Less than 3 years in current department or agency 39 33 15 10 3 0 0 72 13 183
2014 3 to 10 years in current department or agency 18 43 21 12 5 1 0 62 17 374
2014 11 to 20 years in current department or agency 12 36 30 11 9 1 0 49 20 139
2014 More than 20 years in current department or agency 15 36 23 13 11 1 0 51 25 116

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 25 13 6 3 1 1 77 9 167
2020 3 to 10 years in current department or agency 40 28 12 12 6 3 0 70 18 254
2020 11 to 20 years in current department or agency 40 30 16 5 7 3 1 72 11 200
2020 More than 20 years in current department or agency 42 26 15 11 2 3 2 71 13 64
2019 Less than 3 years in current department or agency 45 22 15 6 5 6 0 71 12 208
2019 3 to 10 years in current department or agency 45 27 13 7 6 2 1 74 13 265
2019 11 to 20 years in current department or agency 40 30 15 4 8 3 1 72 13 200
2019 More than 20 years in current department or agency 31 34 19 8 3 4 2 69 11 64
2018 Less than 3 years in current department or agency 46 23 18 8 2 3 0 71 10 161
2018 3 to 10 years in current department or agency 41 29 17 5 5 2 1 72 11 263
2018 11 to 20 years in current department or agency 41 33 11 5 6 3 0 76 12 167
2018 More than 20 years in current department or agency 32 25 25 9 5 2 2 59 15 56
2017 Less than 3 years in current department or agency 45 31 13 4 3 4 0 79 7 189
2017 3 to 10 years in current department or agency 40 30 15 10 4 2 0 71 14 299
2017 11 to 20 years in current department or agency 36 33 11 8 7 4 2 73 16 169
2017 More than 20 years in current department or agency 26 33 13 15 6 6 1 64 23 67
2014 Less than 3 years in current department or agency 36 20 17 9 10 8 1 60 21 183
2014 3 to 10 years in current department or agency 29 28 17 11 11 3 1 59 23 372
2014 11 to 20 years in current department or agency 24 34 17 10 10 4 0 61 21 139
2014 More than 20 years in current department or agency 24 35 18 13 4 5 2 63 19 116
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Less than 3 years in current department or agency 20 40 39 166
2020 3 to 10 years in current department or agency 21 42 37 255
2020 11 to 20 years in current department or agency 17 50 33 200
2020 More than 20 years in current department or agency 20 56 23 64
2019 Less than 3 years in current department or agency 23 40 37 209
2019 3 to 10 years in current department or agency 25 41 34 266
2019 11 to 20 years in current department or agency 20 48 32 201
2019 More than 20 years in current department or agency 21 46 33 64
2018 Less than 3 years in current department or agency 18 42 39 158
2018 3 to 10 years in current department or agency 20 44 36 260
2018 11 to 20 years in current department or agency 18 52 30 167
2018 More than 20 years in current department or agency 21 36 43 56
2017 Less than 3 years in current department or agency 19 41 40 190
2017 3 to 10 years in current department or agency 17 51 32 299
2017 11 to 20 years in current department or agency 15 51 34 171
2017 More than 20 years in current department or agency 29 40 31 67
2014 Less than 3 years in current department or agency 33 36 31 183
2014 3 to 10 years in current department or agency 27 42 31 374
2014 11 to 20 years in current department or agency 14 49 37 139
2014 More than 20 years in current department or agency 31 39 29 116

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Less than 3 years in current department or agency 4 11 41 5 36 3 34
2020 3 to 10 years in current department or agency 10 28 45 6 3 8 56
2020 11 to 20 years in current department or agency 39 30 23 6 0 3 35
2020 More than 20 years in current department or agency 72 0 21 0 7 0 14
2019 Less than 3 years in current department or agency 3 21 34 8 17 16 49
2019 3 to 10 years in current department or agency 17 32 36 3 6 5 66
2019 11 to 20 years in current department or agency 26 31 38 0 2 3 40
2019 More than 20 years in current department or agency 59 15 6 0 7 13 14
2018 Less than 3 years in current department or agency 6 41 35 0 7 11 29
2018 3 to 10 years in current department or agency 21 28 34 8 0 10 53
2018 11 to 20 years in current department or agency 24 26 37 0 0 13 29
2018 More than 20 years in current department or agency 100 0 0 0 0 0 12
2017 Less than 3 years in current department or agency 0 19 30 0 48 3 37
2017 3 to 10 years in current department or agency 17 25 37 9 10 2 52
2017 11 to 20 years in current department or agency 35 23 31 0 0 11 26
2017 More than 20 years in current department or agency 74 0 10 0 16 0 19
2014 Less than 3 years in current department or agency 6 10 45 4 9999 35 59
2014 3 to 10 years in current department or agency 10 31 38 11 9999 10 101
2014 11 to 20 years in current department or agency 19 10 49 5 9999 17 18
2014 More than 20 years in current department or agency 76 6 3 5 9999 10 35
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 5 95 255
2020 11 to 20 years in current department or agency 8 92 200
2019 Less than 3 years in current department or agency 6 94 209
2019 3 to 10 years in current department or agency 10 90 265
2019 11 to 20 years in current department or agency 15 85 201
2019 More than 20 years in current department or agency 10 90 63
2018 3 to 10 years in current department or agency 9 91 261
2018 11 to 20 years in current department or agency 12 88 166

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 51 49 16
2019 3 to 10 years in current department or agency 61 39 26
2019 11 to 20 years in current department or agency 60 40 27
2018 3 to 10 years in current department or agency 63 37 25
2018 11 to 20 years in current department or agency 63 37 19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 69 31 16
2019 3 to 10 years in current department or agency 48 52 26
2019 11 to 20 years in current department or agency 34 66 27
2018 3 to 10 years in current department or agency 36 64 25
2018 11 to 20 years in current department or agency 49 51 19

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 13
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 26
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 19

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 13
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 26
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 19

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 39 61 13
2020 11 to 20 years in current department or agency 51 49 16
2019 3 to 10 years in current department or agency 36 64 25
2019 11 to 20 years in current department or agency 42 58 27
2018 3 to 10 years in current department or agency 19 81 25
2018 11 to 20 years in current department or agency 36 64 19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 46 54 13
2020 11 to 20 years in current department or agency 55 45 16
2019 Less than 3 years in current department or agency 50 50 14
2019 3 to 10 years in current department or agency 40 60 25
2018 3 to 10 years in current department or agency 27 73 25
2018 11 to 20 years in current department or agency 50 50 19

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 53 47 13
2020 11 to 20 years in current department or agency 43 57 16
2019 3 to 10 years in current department or agency 41 59 25
2019 11 to 20 years in current department or agency 42 58 27
2018 3 to 10 years in current department or agency 49 51 25

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 38 62 16
2019 3 to 10 years in current department or agency 25 75 25
2019 11 to 20 years in current department or agency 20 80 27
2018 3 to 10 years in current department or agency 39 61 25

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 36 64 25
2019 11 to 20 years in current department or agency 19 81 27
2018 3 to 10 years in current department or agency 32 68 25

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 49 51 13
2020 11 to 20 years in current department or agency 69 31 16
2019 3 to 10 years in current department or agency 63 37 25
2019 11 to 20 years in current department or agency 64 36 27
2018 3 to 10 years in current department or agency 45 55 25
2018 11 to 20 years in current department or agency 54 46 19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 52 48 13
2020 11 to 20 years in current department or agency 31 69 16
2019 3 to 10 years in current department or agency 25 75 25
2019 11 to 20 years in current department or agency 29 71 27
2018 3 to 10 years in current department or agency 36 64 25

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 13
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 25
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 19

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 13
2019 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 19

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 62 38 13
2020 11 to 20 years in current department or agency 43 57 16
2019 3 to 10 years in current department or agency 43 57 25
2019 11 to 20 years in current department or agency 18 82 27
2018 3 to 10 years in current department or agency 44 56 25
2018 11 to 20 years in current department or agency 29 71 19

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 29 71 25
2018 3 to 10 years in current department or agency 23 77 25

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 18 82 27

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 45 55 13
2020 11 to 20 years in current department or agency 49 51 16
2019 3 to 10 years in current department or agency 66 34 24
2019 11 to 20 years in current department or agency 64 36 27
2018 3 to 10 years in current department or agency 67 33 25
2018 11 to 20 years in current department or agency 56 44 18

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 43 57 16
2019 3 to 10 years in current department or agency 20 80 24
2019 11 to 20 years in current department or agency 20 80 27
2018 3 to 10 years in current department or agency 27 73 25

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 23 77 24

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 13
2020 11 to 20 years in current department or agency 31 69 16

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 13

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 13
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 24
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 25

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 25 75 24
2019 11 to 20 years in current department or agency 27 73 27
2018 3 to 10 years in current department or agency 33 67 25
2018 11 to 20 years in current department or agency 27 73 18

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2018 11 to 20 years in current department or agency 0 100 16

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 28 72 27
2018 3 to 10 years in current department or agency 27 73 25

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 13
2020 11 to 20 years in current department or agency 0 100 16
2018 11 to 20 years in current department or agency 0 100 16

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 20 80 24
2019 11 to 20 years in current department or agency 20 80 27
2018 11 to 20 years in current department or agency 0 100 16

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 100 16

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2018 11 to 20 years in current department or agency 0 100 16

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 100 16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 30 70 16
2019 3 to 10 years in current department or agency 25 75 24
2018 3 to 10 years in current department or agency 37 63 25

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 13
2019 3 to 10 years in current department or agency 0 100 24

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 52 48 13
2020 11 to 20 years in current department or agency 62 38 16
2019 3 to 10 years in current department or agency 58 42 24
2019 11 to 20 years in current department or agency 35 65 27
2018 3 to 10 years in current department or agency 51 49 25
2018 11 to 20 years in current department or agency 46 54 16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 13
2020 11 to 20 years in current department or agency 0 100 16
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 60 40 13
2020 11 to 20 years in current department or agency 51 49 16
2019 3 to 10 years in current department or agency 54 46 24
2019 11 to 20 years in current department or agency 61 39 27
2018 3 to 10 years in current department or agency 56 44 25
2018 11 to 20 years in current department or agency 63 37 16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 24
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 16

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 24

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 21 12 15 1 2 35 14 64 5 167
2020 3 to 10 years in current department or agency 15 15 18 4 4 38 6 54 14 255
2020 11 to 20 years in current department or agency 10 18 23 6 6 32 5 44 19 199
2020 More than 20 years in current department or agency 11 29 15 5 8 28 5 59 19 64
2019 Less than 3 years in current department or agency 16 14 13 2 3 39 12 62 10 208
2019 3 to 10 years in current department or agency 13 16 18 9 4 31 10 48 22 266
2019 11 to 20 years in current department or agency 10 19 24 6 6 28 7 44 19 199
2019 More than 20 years in current department or agency 15 24 15 10 6 26 4 56 23 63
2018 Less than 3 years in current department or agency 16 14 16 3 1 41 10 60 8 159
2018 3 to 10 years in current department or agency 17 14 22 7 5 30 5 48 19 260
2018 11 to 20 years in current department or agency 14 17 20 8 8 28 5 46 24 166
2018 More than 20 years in current department or agency 7 20 25 9 3 26 10 41 19 56
2017 Less than 3 years in current department or agency 14 15 13 4 0 38 15 63 9 190
2017 3 to 10 years in current department or agency 12 16 19 7 7 30 9 46 23 299
2017 11 to 20 years in current department or agency 15 17 18 7 7 30 6 50 22 171
2017 More than 20 years in current department or agency 9 18 30 4 15 20 3 36 25 67
2014 Less than 3 years in current department or agency 15 12 17 5 1 39 11 54 12 183
2014 3 to 10 years in current department or agency 12 16 19 7 5 31 10 48 21 374
2014 11 to 20 years in current department or agency 9 13 22 8 2 40 6 41 19 139
2014 More than 20 years in current department or agency 9 19 22 5 9 31 4 44 22 116

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 29 10 2 1 16 4 83 4 167
2020 3 to 10 years in current department or agency 25 34 20 6 3 10 1 66 11 255
2020 11 to 20 years in current department or agency 21 39 23 7 3 7 0 65 11 200
2020 More than 20 years in current department or agency 25 39 11 3 8 11 3 74 13 64
2019 Less than 3 years in current department or agency 32 34 13 2 1 17 0 79 5 209
2019 3 to 10 years in current department or agency 24 34 18 5 5 11 2 67 12 265
2019 11 to 20 years in current department or agency 21 44 18 4 4 9 0 71 9 201
2019 More than 20 years in current department or agency 28 37 16 8 8 3 0 67 16 64
2018 Less than 3 years in current department or agency 33 31 15 2 1 18 0 78 3 160
2018 3 to 10 years in current department or agency 27 29 20 8 3 12 1 65 13 260
2018 11 to 20 years in current department or agency 25 32 20 6 5 12 0 65 13 166
2018 More than 20 years in current department or agency 16 31 23 7 5 13 3 57 15 56
2017 Less than 3 years in current department or agency 27 31 13 2 0 23 4 80 3 190
2017 3 to 10 years in current department or agency 21 34 18 7 4 15 2 65 13 297
2017 11 to 20 years in current department or agency 21 35 20 4 8 11 1 64 13 171
2017 More than 20 years in current department or agency 18 27 26 5 12 12 1 51 19 67
2014 Less than 3 years in current department or agency 28 21 12 6 1 30 2 73 9 183
2014 3 to 10 years in current department or agency 17 34 22 8 4 15 1 61 14 374
2014 11 to 20 years in current department or agency 19 24 27 9 2 18 1 53 14 139
2014 More than 20 years in current department or agency 14 29 26 7 7 18 0 52 16 116
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 4 96 253
2020 11 to 20 years in current department or agency 8 92 200
2019 Less than 3 years in current department or agency 5 95 209
2019 3 to 10 years in current department or agency 5 95 263
2018 Less than 3 years in current department or agency 4 96 159
2018 3 to 10 years in current department or agency 6 94 260

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 39 61 15

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 68 32 15

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 15

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 15

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 33 67 16
2018 3 to 10 years in current department or agency 36 64 15

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 15

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2018 3 to 10 years in current department or agency 0 100 15

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 15

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 15

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 30 70 16

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 15

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 57 43 16
2019 3 to 10 years in current department or agency 58 42 12
2018 3 to 10 years in current department or agency 47 53 15

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2018 3 to 10 years in current department or agency 0 100 14

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 14

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 44 56 14

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 51 49 16
2019 3 to 10 years in current department or agency 48 52 11
2018 3 to 10 years in current department or agency 35 65 14

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 63 37 16

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 20 11 17 3 1 37 11 61 7 166
2020 3 to 10 years in current department or agency 17 16 19 2 2 38 5 59 9 254
2020 11 to 20 years in current department or agency 12 18 24 5 2 34 5 49 11 198
2020 More than 20 years in current department or agency 11 29 12 3 4 34 6 67 13 64
2019 Less than 3 years in current department or agency 18 14 11 2 1 43 11 69 7 209
2019 3 to 10 years in current department or agency 13 14 20 2 2 39 9 53 9 265
2019 11 to 20 years in current department or agency 10 17 24 3 1 36 8 50 7 199
2019 More than 20 years in current department or agency 15 24 23 3 6 28 1 54 13 64
2018 Less than 3 years in current department or agency 15 14 19 1 0 45 6 60 1 159
2018 3 to 10 years in current department or agency 15 13 26 3 1 37 4 49 7 263
2018 11 to 20 years in current department or agency 15 20 22 1 2 34 5 57 6 166
2018 More than 20 years in current department or agency 7 20 27 5 2 28 10 44 12 55
2017 Less than 3 years in current department or agency 14 16 11 1 1 44 13 70 4 189
2017 3 to 10 years in current department or agency 12 18 19 3 2 38 8 57 9 299
2017 11 to 20 years in current department or agency 12 15 20 2 2 40 9 52 9 170
2017 More than 20 years in current department or agency 9 18 29 2 6 25 12 43 12 67
2014 Less than 3 years in current department or agency 19 13 16 1 1 43 7 64 4 183
2014 3 to 10 years in current department or agency 11 15 21 2 2 40 8 50 9 373
2014 11 to 20 years in current department or agency 5 17 24 2 1 43 8 45 7 139
2014 More than 20 years in current department or agency 9 21 22 3 4 40 2 51 11 116

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 36 29 12 3 1 17 2 81 4 167
2020 3 to 10 years in current department or agency 26 36 18 5 2 12 2 72 8 253
2020 11 to 20 years in current department or agency 22 36 25 6 1 9 0 63 8 199
2020 More than 20 years in current department or agency 28 32 17 7 4 9 3 68 13 64
2019 Less than 3 years in current department or agency 37 35 10 3 0 13 1 84 4 208
2019 3 to 10 years in current department or agency 24 37 16 4 2 14 2 74 7 264
2019 11 to 20 years in current department or agency 23 39 21 4 1 13 0 71 5 200
2019 More than 20 years in current department or agency 29 35 17 6 4 7 0 70 12 64
2018 Less than 3 years in current department or agency 33 30 18 1 0 18 0 77 1 159
2018 3 to 10 years in current department or agency 26 29 23 5 1 14 1 65 8 263
2018 11 to 20 years in current department or agency 25 34 24 1 2 13 0 69 4 167
2018 More than 20 years in current department or agency 14 38 20 9 2 14 4 63 13 54
2017 Less than 3 years in current department or agency 29 32 12 2 1 22 5 81 3 189
2017 3 to 10 years in current department or agency 20 38 18 2 1 19 1 73 5 299
2017 11 to 20 years in current department or agency 19 34 19 5 2 19 2 67 9 170
2017 More than 20 years in current department or agency 17 33 21 5 7 13 5 60 14 67
2014 Less than 3 years in current department or agency 28 23 14 3 0 28 4 74 5 183
2014 3 to 10 years in current department or agency 20 26 23 3 2 24 1 61 8 374
2014 11 to 20 years in current department or agency 15 29 22 4 2 27 1 60 9 138
2014 More than 20 years in current department or agency 14 36 24 4 3 20 0 62 8 116
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 32 27 17 10 13 0 2 60 23 167
2020 3 to 10 years in current department or agency 28 23 19 10 17 0 2 53 28 255
2020 11 to 20 years in current department or agency 23 33 21 10 11 0 2 57 22 199
2020 More than 20 years in current department or agency 20 33 23 8 13 0 3 54 22 63

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 26 19 8 7 0 0 66 15 167
2020 3 to 10 years in current department or agency 35 34 17 8 5 0 0 70 13 254
2020 11 to 20 years in current department or agency 41 28 18 5 6 0 1 71 11 200
2020 More than 20 years in current department or agency 45 28 8 8 7 2 1 76 16 63
2019 Less than 3 years in current department or agency 34 27 15 12 12 0 0 61 24 209
2019 3 to 10 years in current department or agency 37 33 15 9 5 0 0 71 15 266
2019 11 to 20 years in current department or agency 38 27 19 10 5 0 2 66 15 200
2019 More than 20 years in current department or agency 34 26 26 6 4 0 3 62 10 62
2018 Less than 3 years in current department or agency 24 33 20 10 13 0 0 57 22 161
2018 3 to 10 years in current department or agency 27 32 20 11 9 0 1 60 20 262
2018 11 to 20 years in current department or agency 37 26 21 5 8 1 2 65 14 167
2018 More than 20 years in current department or agency 48 24 15 5 5 2 0 74 11 56
2017 Less than 3 years in current department or agency 23 27 20 15 13 0 2 50 29 190
2017 3 to 10 years in current department or agency 25 25 23 13 12 0 2 51 25 299
2017 11 to 20 years in current department or agency 25 26 19 13 11 1 6 54 25 168
2017 More than 20 years in current department or agency 29 32 21 9 3 2 3 65 13 65

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 28 24 26 11 11 0 0 53 22 166
2020 3 to 10 years in current department or agency 21 25 29 19 6 0 0 46 26 255
2020 11 to 20 years in current department or agency 24 19 29 15 13 0 0 43 28 200
2020 More than 20 years in current department or agency 17 31 18 20 11 0 3 49 32 64
2019 Less than 3 years in current department or agency 30 31 23 11 5 0 0 61 16 209
2019 3 to 10 years in current department or agency 18 34 28 11 8 0 0 53 19 265
2019 11 to 20 years in current department or agency 17 27 27 15 13 0 2 44 28 200
2019 More than 20 years in current department or agency 25 20 26 15 12 0 2 46 28 64
2018 Less than 3 years in current department or agency 21 36 25 12 5 1 1 58 17 161
2018 3 to 10 years in current department or agency 15 31 32 15 6 0 1 47 21 262
2018 11 to 20 years in current department or agency 19 23 27 17 13 0 1 43 30 167
2018 More than 20 years in current department or agency 19 26 34 18 3 0 0 45 21 56
2017 Less than 3 years in current department or agency 25 32 27 12 3 0 1 57 15 190
2017 3 to 10 years in current department or agency 18 32 27 14 8 0 0 51 23 299
2017 11 to 20 years in current department or agency 15 26 29 16 10 1 2 42 27 171
2017 More than 20 years in current department or agency 13 21 36 13 10 3 3 36 25 67

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 24 18 12 3 0 1 67 15 166
2020 3 to 10 years in current department or agency 32 35 20 8 4 0 1 67 12 254
2020 11 to 20 years in current department or agency 31 29 22 11 6 0 1 60 18 198
2020 More than 20 years in current department or agency 27 27 21 11 7 2 4 58 20 64
2019 Less than 3 years in current department or agency 45 28 15 8 3 0 1 74 11 208
2019 3 to 10 years in current department or agency 32 32 22 9 4 0 1 65 13 264
2019 11 to 20 years in current department or agency 23 29 33 7 6 0 2 53 13 200
2019 More than 20 years in current department or agency 33 32 17 12 3 0 3 67 16 63
2018 Less than 3 years in current department or agency 36 31 18 10 2 1 2 69 13 161
2018 3 to 10 years in current department or agency 26 32 27 8 3 1 2 60 12 259
2018 11 to 20 years in current department or agency 26 26 25 15 6 0 2 53 21 166
2018 More than 20 years in current department or agency 28 38 16 11 4 0 4 68 15 56
2017 Less than 3 years in current department or agency 37 31 20 9 2 0 2 68 12 190
2017 3 to 10 years in current department or agency 29 29 23 14 5 0 0 59 19 295
2017 11 to 20 years in current department or agency 24 29 23 9 8 1 6 57 19 169
2017 More than 20 years in current department or agency 28 30 18 14 3 5 3 62 18 66

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 24 19 17 19 19 0 2 43 39 166
2020 3 to 10 years in current department or agency 18 19 25 20 16 0 1 38 37 255
2020 11 to 20 years in current department or agency 18 23 14 18 26 1 1 42 44 197
2020 More than 20 years in current department or agency 9 25 25 18 19 2 3 36 38 64
2019 Less than 3 years in current department or agency 31 25 22 13 8 1 1 56 22 209
2019 3 to 10 years in current department or agency 22 26 24 15 13 1 0 48 28 265
2019 11 to 20 years in current department or agency 18 25 22 15 19 0 1 43 35 200
2019 More than 20 years in current department or agency 17 21 22 17 21 0 2 39 39 63
2018 Less than 3 years in current department or agency 23 34 21 12 6 1 2 59 19 159
2018 3 to 10 years in current department or agency 17 23 29 19 9 1 2 42 28 261
2018 11 to 20 years in current department or agency 16 23 25 17 18 0 1 39 36 167
2018 More than 20 years in current department or agency 14 13 28 25 16 0 4 29 42 56
2017 Less than 3 years in current department or agency 31 27 25 7 8 0 2 59 15 190
2017 3 to 10 years in current department or agency 18 26 25 15 15 0 0 44 30 298
2017 11 to 20 years in current department or agency 16 17 26 20 17 1 4 34 39 171
2017 More than 20 years in current department or agency 14 24 24 15 16 5 3 41 34 67

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 60 20 12 2 2 0 4 83 5 167
2020 3 to 10 years in current department or agency 54 23 11 4 2 0 6 82 6 255
2020 11 to 20 years in current department or agency 53 18 11 5 5 1 9 78 10 197
2020 More than 20 years in current department or agency 44 15 15 5 4 0 17 70 11 64
2019 Less than 3 years in current department or agency 67 19 7 2 1 1 4 90 3 208
2019 3 to 10 years in current department or agency 62 21 7 3 1 0 6 89 4 265
2019 11 to 20 years in current department or agency 48 19 10 4 5 0 13 78 10 199
2019 More than 20 years in current department or agency 65 19 5 2 0 0 9 93 2 62
2018 Less than 3 years in current department or agency 62 19 8 3 2 0 6 86 5 160
2018 3 to 10 years in current department or agency 55 20 12 3 1 0 9 82 4 260
2018 11 to 20 years in current department or agency 51 18 10 5 4 0 13 79 9 166
2018 More than 20 years in current department or agency 56 19 8 0 0 0 17 90 0 56
2017 Less than 3 years in current department or agency 56 20 10 3 1 1 10 85 4 190
2017 3 to 10 years in current department or agency 57 18 9 5 2 1 10 83 7 297
2017 11 to 20 years in current department or agency 40 20 11 3 3 1 21 78 8 169
2017 More than 20 years in current department or agency 44 15 3 4 0 5 30 89 6 67

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 43 25 18 9 5 0 1 68 14 166
2020 3 to 10 years in current department or agency 25 32 22 12 9 0 0 57 21 255
2020 11 to 20 years in current department or agency 27 24 21 12 14 1 1 52 27 198
2020 More than 20 years in current department or agency 37 17 24 6 8 2 6 59 15 64
2019 Less than 3 years in current department or agency 44 35 11 4 6 1 0 79 10 208
2019 3 to 10 years in current department or agency 38 28 17 9 7 0 1 67 16 264
2019 11 to 20 years in current department or agency 33 34 18 8 8 1 0 67 16 200
2019 More than 20 years in current department or agency 36 27 22 6 5 0 3 66 11 63
2018 Less than 3 years in current department or agency 40 33 21 2 3 0 0 73 5 161
2018 3 to 10 years in current department or agency 30 32 20 8 8 0 2 64 16 261
2018 11 to 20 years in current department or agency 31 28 22 11 6 0 2 61 17 167
2018 More than 20 years in current department or agency 31 33 19 5 9 2 2 66 14 55
2017 Less than 3 years in current department or agency 38 32 20 4 4 0 0 71 9 190
2017 3 to 10 years in current department or agency 37 27 19 10 6 0 1 65 15 298
2017 11 to 20 years in current department or agency 30 29 21 12 6 0 3 61 18 171
2017 More than 20 years in current department or agency 44 24 15 4 9 1 3 71 14 67

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 24 14 7 6 0 10 70 14 167
2020 3 to 10 years in current department or agency 26 24 18 13 11 0 8 54 26 254
2020 11 to 20 years in current department or agency 34 20 19 10 14 0 2 55 25 199
2020 More than 20 years in current department or agency 32 27 15 8 8 0 9 65 18 64

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 40 30 17 8 3 0 1 71 12 167
2020 3 to 10 years in current department or agency 26 35 22 11 5 0 0 62 17 254
2020 11 to 20 years in current department or agency 21 40 23 10 5 1 1 62 15 199
2020 More than 20 years in current department or agency 39 20 21 9 6 1 3 62 16 64
2019 Less than 3 years in current department or agency 39 31 18 7 2 1 2 72 10 207
2019 3 to 10 years in current department or agency 33 31 22 9 4 0 1 64 13 264
2019 11 to 20 years in current department or agency 24 38 22 8 6 1 0 63 14 200
2019 More than 20 years in current department or agency 32 29 24 9 3 2 2 63 12 64
2018 Less than 3 years in current department or agency 32 36 22 7 2 0 1 69 9 159
2018 3 to 10 years in current department or agency 26 35 21 10 6 1 1 62 16 260
2018 11 to 20 years in current department or agency 27 32 25 9 3 0 3 61 13 166
2018 More than 20 years in current department or agency 24 43 21 4 5 2 2 69 9 56
2017 Less than 3 years in current department or agency 38 34 17 6 3 1 2 73 9 190
2017 3 to 10 years in current department or agency 26 36 23 10 4 1 1 63 14 297
2017 11 to 20 years in current department or agency 22 34 23 13 4 0 3 58 18 171
2017 More than 20 years in current department or agency 26 28 18 19 4 2 3 57 25 67

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 33 34 16 14 2 0 1 68 16 167
2020 3 to 10 years in current department or agency 23 35 26 11 4 0 1 59 15 254
2020 11 to 20 years in current department or agency 24 27 28 13 6 0 2 52 20 199
2020 More than 20 years in current department or agency 26 31 19 8 10 3 3 61 19 63
2019 Less than 3 years in current department or agency 34 36 20 7 3 0 0 70 10 208
2019 3 to 10 years in current department or agency 29 38 17 11 4 0 2 68 15 265
2019 11 to 20 years in current department or agency 21 35 27 11 6 0 0 56 17 200
2019 More than 20 years in current department or agency 22 40 20 9 8 0 2 63 17 63
2018 Less than 3 years in current department or agency 30 39 18 10 2 1 1 69 12 159
2018 3 to 10 years in current department or agency 23 39 23 11 3 0 1 63 14 260
2018 11 to 20 years in current department or agency 22 34 23 15 4 0 3 57 20 166
2018 More than 20 years in current department or agency 28 31 25 7 5 4 0 62 12 56
2017 Less than 3 years in current department or agency 36 29 23 6 4 0 2 66 10 190
2017 3 to 10 years in current department or agency 25 29 26 14 5 0 1 54 20 298
2017 11 to 20 years in current department or agency 18 29 28 14 6 1 4 49 21 171
2017 More than 20 years in current department or agency 21 27 33 10 5 3 1 50 16 67

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 23 19 10 1 0 1 69 11 167
2020 3 to 10 years in current department or agency 32 34 18 11 4 0 2 67 15 254
2020 11 to 20 years in current department or agency 30 31 27 7 4 0 1 62 11 199
2020 More than 20 years in current department or agency 32 36 11 8 6 5 1 73 15 63
2019 Less than 3 years in current department or agency 45 27 12 12 3 0 1 73 15 208
2019 3 to 10 years in current department or agency 34 34 17 9 3 1 2 69 13 264
2019 11 to 20 years in current department or agency 33 34 19 8 5 0 0 68 13 200
2019 More than 20 years in current department or agency 27 40 22 2 6 0 3 70 8 64
2018 Less than 3 years in current department or agency 35 33 17 13 1 0 1 68 15 159
2018 3 to 10 years in current department or agency 32 33 20 8 5 1 2 66 13 260
2018 11 to 20 years in current department or agency 31 30 23 10 4 1 1 62 14 166
2018 More than 20 years in current department or agency 34 32 21 5 5 2 2 68 11 56
2017 Less than 3 years in current department or agency 37 31 18 6 4 0 4 71 10 190
2017 3 to 10 years in current department or agency 30 32 21 9 6 1 1 63 15 298
2017 11 to 20 years in current department or agency 27 30 20 13 4 1 4 61 18 170
2017 More than 20 years in current department or agency 30 26 18 12 9 3 1 59 22 67

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 22 11 5 2 0 1 82 8 167
2020 3 to 10 years in current department or agency 44 26 16 7 5 0 2 71 13 253
2020 11 to 20 years in current department or agency 36 29 17 9 7 0 1 66 16 198
2020 More than 20 years in current department or agency 41 31 7 5 10 2 4 76 16 64
2019 Less than 3 years in current department or agency 59 23 11 4 1 1 1 84 5 207
2019 3 to 10 years in current department or agency 46 28 11 7 6 1 1 76 14 265
2019 11 to 20 years in current department or agency 41 29 11 11 7 1 1 71 18 199
2019 More than 20 years in current department or agency 46 28 8 5 10 0 3 77 15 64

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 26 20 12 7 0 0 60 19 167
2020 3 to 10 years in current department or agency 28 25 26 12 8 0 1 53 21 255
2020 11 to 20 years in current department or agency 26 30 21 14 9 0 0 56 24 199
2020 More than 20 years in current department or agency 30 28 20 11 8 0 3 60 20 64

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 33 20 9 4 0 0 67 13 166
2020 3 to 10 years in current department or agency 30 33 21 11 3 1 1 64 15 252
2020 11 to 20 years in current department or agency 29 35 24 7 5 0 1 64 12 198
2020 More than 20 years in current department or agency 35 25 22 13 2 0 5 62 15 64
2019 Less than 3 years in current department or agency 37 31 21 8 2 0 2 69 10 207
2019 3 to 10 years in current department or agency 38 38 14 6 3 0 1 77 9 263
2019 11 to 20 years in current department or agency 33 33 19 11 4 0 1 66 15 199
2019 More than 20 years in current department or agency 33 30 25 6 3 0 3 65 9 63
2018 Less than 3 years in current department or agency 34 33 17 12 4 0 0 67 16 156
2018 3 to 10 years in current department or agency 34 32 24 6 2 0 1 68 8 260
2018 11 to 20 years in current department or agency 30 38 19 7 4 1 1 70 11 166
2018 More than 20 years in current department or agency 35 30 17 11 2 2 4 69 13 54
2017 Less than 3 years in current department or agency 37 35 17 6 3 0 2 74 9 190
2017 3 to 10 years in current department or agency 37 29 21 7 3 1 2 68 10 298
2017 11 to 20 years in current department or agency 33 30 17 9 4 2 5 68 14 171
2017 More than 20 years in current department or agency 41 30 14 7 5 3 1 73 12 67

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 17 14 6 4 0 0 76 10 165
2020 3 to 10 years in current department or agency 39 27 19 9 3 0 2 68 13 254
2020 11 to 20 years in current department or agency 42 32 16 8 1 0 2 75 9 198
2020 More than 20 years in current department or agency 39 32 13 8 5 0 3 73 13 62
2019 Less than 3 years in current department or agency 60 21 12 4 2 0 1 82 6 208
2019 3 to 10 years in current department or agency 57 28 9 3 2 0 1 86 5 265
2019 11 to 20 years in current department or agency 52 30 9 3 4 0 2 84 7 200
2019 More than 20 years in current department or agency 59 24 8 5 1 0 2 85 7 61
2018 Less than 3 years in current department or agency 61 24 8 1 2 0 3 88 3 159
2018 3 to 10 years in current department or agency 54 25 13 5 1 0 1 80 7 260
2018 11 to 20 years in current department or agency 60 26 6 3 3 0 2 88 6 166
2018 More than 20 years in current department or agency 58 16 11 8 3 0 4 77 11 56
2017 Less than 3 years in current department or agency 66 22 8 2 2 0 0 89 4 190
2017 3 to 10 years in current department or agency 59 21 12 4 2 0 1 81 7 299
2017 11 to 20 years in current department or agency 58 22 9 5 4 0 2 82 9 171
2017 More than 20 years in current department or agency 50 25 10 9 3 0 1 77 13 67

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 36 37 20 6 2 0 0 73 8 165
2020 3 to 10 years in current department or agency 27 34 23 11 5 0 0 61 16 252
2020 11 to 20 years in current department or agency 30 40 17 10 3 0 1 70 13 200
2020 More than 20 years in current department or agency 27 38 15 11 6 0 3 67 18 64

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 71 15 4 1 0 0 8 94 1 166
2020 3 to 10 years in current department or agency 69 16 5 2 1 0 7 92 3 254
2020 11 to 20 years in current department or agency 65 20 8 1 1 1 4 89 2 199
2020 More than 20 years in current department or agency 67 14 7 5 3 2 3 85 8 64
2019 Less than 3 years in current department or agency 79 9 4 1 1 1 4 93 2 206
2019 3 to 10 years in current department or agency 81 9 2 2 0 0 5 95 2 266
2019 11 to 20 years in current department or agency 74 12 2 1 2 1 7 95 3 199
2019 More than 20 years in current department or agency 76 11 2 2 2 0 8 95 3 63
2018 Less than 3 years in current department or agency 81 10 3 1 1 1 4 96 1 158
2018 3 to 10 years in current department or agency 77 11 3 1 1 1 7 94 2 260
2018 11 to 20 years in current department or agency 78 12 2 1 2 1 4 95 3 166
2018 More than 20 years in current department or agency 74 11 1 3 5 0 5 90 9 56

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 86 5 1 1 2 0 4 96 3 167
2020 3 to 10 years in current department or agency 78 11 4 1 1 0 5 94 2 252
2020 11 to 20 years in current department or agency 79 10 4 1 3 0 3 92 4 198
2020 More than 20 years in current department or agency 79 9 0 5 3 0 5 92 8 64
2019 Less than 3 years in current department or agency 84 7 3 1 2 0 2 94 3 207
2019 3 to 10 years in current department or agency 75 10 6 2 4 0 3 88 6 265
2019 11 to 20 years in current department or agency 73 12 6 4 3 0 1 87 7 199
2019 More than 20 years in current department or agency 80 8 6 2 3 0 2 89 5 63
2018 Less than 3 years in current department or agency 81 10 3 1 1 1 2 95 2 158
2018 3 to 10 years in current department or agency 71 13 6 4 1 0 5 88 6 259
2018 11 to 20 years in current department or agency 72 9 6 4 3 2 4 86 7 165
2018 More than 20 years in current department or agency 76 9 5 0 4 0 7 91 4 56
2017 Less than 3 years in current department or agency 87 5 2 0 2 1 4 96 3 190
2017 3 to 10 years in current department or agency 76 10 5 4 2 1 3 89 6 297
2017 11 to 20 years in current department or agency 66 13 7 6 2 1 5 84 9 171
2017 More than 20 years in current department or agency 71 8 9 3 4 1 3 83 8 67

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 68 17 4 6 2 0 2 87 8 166
2020 3 to 10 years in current department or agency 63 24 7 2 2 1 3 90 3 251
2020 11 to 20 years in current department or agency 65 23 5 3 2 0 2 90 5 199
2020 More than 20 years in current department or agency 62 24 6 3 2 0 3 89 5 64
2019 Less than 3 years in current department or agency 58 23 12 4 0 0 2 83 4 208
2019 3 to 10 years in current department or agency 52 27 10 5 4 0 0 80 10 263
2019 11 to 20 years in current department or agency 47 36 11 2 3 0 1 83 6 197
2019 More than 20 years in current department or agency 53 28 13 2 3 0 2 82 5 63
2018 Less than 3 years in current department or agency 58 27 8 3 3 0 1 86 6 161
2018 3 to 10 years in current department or agency 44 29 16 6 3 0 2 75 9 262
2018 11 to 20 years in current department or agency 51 32 9 4 3 0 1 84 7 165
2018 More than 20 years in current department or agency 59 28 7 3 0 0 2 89 3 55
2017 Less than 3 years in current department or agency 62 25 7 3 0 0 3 90 3 190
2017 3 to 10 years in current department or agency 51 30 8 5 2 1 2 84 8 298
2017 11 to 20 years in current department or agency 47 28 12 5 4 0 4 78 10 171
2017 More than 20 years in current department or agency 65 15 12 3 3 1 1 82 6 67

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 80 7 6 4 1 0 2 88 6 166
2020 3 to 10 years in current department or agency 66 20 8 2 2 0 3 88 3 253
2020 11 to 20 years in current department or agency 66 16 7 5 4 0 2 84 9 199
2020 More than 20 years in current department or agency 63 18 5 7 4 0 3 84 11 64
2019 Less than 3 years in current department or agency 74 14 5 3 2 0 2 90 5 209
2019 3 to 10 years in current department or agency 62 21 8 4 4 0 0 83 8 263
2019 11 to 20 years in current department or agency 60 19 9 5 5 1 1 81 10 196
2019 More than 20 years in current department or agency 61 14 8 9 4 0 3 77 14 64
2018 Less than 3 years in current department or agency 70 18 6 3 3 0 1 88 6 160
2018 3 to 10 years in current department or agency 52 25 10 5 5 0 3 79 10 261
2018 11 to 20 years in current department or agency 62 17 9 8 3 0 2 80 11 165
2018 More than 20 years in current department or agency 62 20 8 4 6 2 0 83 9 55
2017 Less than 3 years in current department or agency 72 15 6 2 1 0 3 91 3 189
2017 3 to 10 years in current department or agency 62 18 7 6 4 1 3 82 11 298
2017 11 to 20 years in current department or agency 62 12 9 7 6 0 4 77 13 170
2017 More than 20 years in current department or agency 59 15 12 5 6 1 3 77 11 67

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 67 4 2 3 1 0 23 92 5 164
2020 3 to 10 years in current department or agency 64 10 2 1 0 0 23 96 1 253
2020 11 to 20 years in current department or agency 61 13 4 3 0 0 19 91 5 200
2020 More than 20 years in current department or agency 47 12 3 3 2 2 31 88 7 64
2019 Less than 3 years in current department or agency 64 6 2 0 2 0 25 94 3 207
2019 3 to 10 years in current department or agency 58 12 4 1 1 0 24 92 3 264
2019 11 to 20 years in current department or agency 52 14 4 3 2 0 25 88 7 195
2019 More than 20 years in current department or agency 65 9 3 2 0 0 21 94 2 63
2018 Less than 3 years in current department or agency 60 10 2 1 3 0 25 92 5 160
2018 3 to 10 years in current department or agency 54 12 6 2 3 0 24 87 5 261
2018 11 to 20 years in current department or agency 48 13 8 4 1 0 27 83 6 164
2018 More than 20 years in current department or agency 60 11 1 2 0 0 27 96 2 55
2017 Less than 3 years in current department or agency 64 8 1 1 2 0 24 95 3 189
2017 3 to 10 years in current department or agency 58 13 5 2 1 1 21 90 4 299
2017 11 to 20 years in current department or agency 50 12 4 4 2 0 28 86 8 170
2017 More than 20 years in current department or agency 68 4 1 0 0 1 25 98 0 67

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 78 12 5 2 2 0 2 92 4 167
2020 3 to 10 years in current department or agency 65 21 9 0 1 1 3 89 2 255
2020 11 to 20 years in current department or agency 67 18 8 0 1 0 5 89 2 200
2020 More than 20 years in current department or agency 56 27 6 5 0 0 6 88 5 64
2019 Less than 3 years in current department or agency 66 17 8 1 2 0 6 88 3 209
2019 3 to 10 years in current department or agency 68 15 9 2 1 0 4 86 4 265
2019 11 to 20 years in current department or agency 65 21 5 1 1 0 7 93 1 199
2019 More than 20 years in current department or agency 60 25 5 0 0 0 9 94 0 63
2018 Less than 3 years in current department or agency 73 14 5 2 1 0 5 92 3 161
2018 3 to 10 years in current department or agency 60 19 11 4 1 0 5 83 5 261
2018 11 to 20 years in current department or agency 69 14 6 2 1 0 8 90 3 165
2018 More than 20 years in current department or agency 63 23 7 0 0 0 7 93 0 55
2017 Less than 3 years in current department or agency 74 12 4 2 2 0 5 92 4 189
2017 3 to 10 years in current department or agency 62 22 7 2 0 1 6 89 3 298
2017 11 to 20 years in current department or agency 61 18 6 3 1 0 11 89 5 170
2017 More than 20 years in current department or agency 62 21 6 2 0 3 6 91 2 66

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 11 14 10 15 0 2 61 25 166
2020 3 to 10 years in current department or agency 48 27 12 6 5 0 2 76 11 255
2020 11 to 20 years in current department or agency 54 26 8 4 6 0 2 81 10 198
2020 More than 20 years in current department or agency 63 16 12 1 2 0 6 84 3 64
2019 Less than 3 years in current department or agency 64 13 9 4 6 0 3 80 10 208
2019 3 to 10 years in current department or agency 74 12 8 2 2 0 2 88 4 265
2019 11 to 20 years in current department or agency 76 15 1 1 3 0 5 96 4 199
2019 More than 20 years in current department or agency 77 17 0 0 0 2 4 100 0 63
2018 Less than 3 years in current department or agency 57 12 13 8 9 0 0 69 18 160
2018 3 to 10 years in current department or agency 69 14 4 4 3 1 4 88 8 261
2018 11 to 20 years in current department or agency 70 16 5 1 3 1 6 92 3 164
2018 More than 20 years in current department or agency 67 18 0 2 4 4 5 93 7 55
2017 Less than 3 years in current department or agency 62 12 8 5 10 1 2 76 16 190
2017 3 to 10 years in current department or agency 65 13 8 5 4 1 4 81 10 299
2017 11 to 20 years in current department or agency 61 16 6 3 3 2 9 86 7 171
2017 More than 20 years in current department or agency 61 13 4 1 4 3 12 88 7 67

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 31 17 6 5 0 0 72 10 167
2020 3 to 10 years in current department or agency 37 30 21 7 3 1 1 69 10 253
2020 11 to 20 years in current department or agency 43 30 17 4 4 1 2 75 8 199
2020 More than 20 years in current department or agency 36 33 14 3 5 2 8 75 9 64
2019 Less than 3 years in current department or agency 50 26 14 4 3 0 3 79 7 209
2019 3 to 10 years in current department or agency 49 27 12 6 3 0 2 78 10 263
2019 11 to 20 years in current department or agency 51 32 8 2 4 0 2 85 7 198
2019 More than 20 years in current department or agency 50 31 12 3 0 0 3 84 3 63
2018 Less than 3 years in current department or agency 50 32 12 4 2 0 1 82 5 161
2018 3 to 10 years in current department or agency 42 32 14 7 2 0 3 76 10 261
2018 11 to 20 years in current department or agency 54 26 11 3 3 1 2 83 6 164
2018 More than 20 years in current department or agency 48 27 16 0 2 0 7 80 2 55
2017 Less than 3 years in current department or agency 49 32 13 2 2 0 2 83 4 189
2017 3 to 10 years in current department or agency 50 27 14 5 2 0 2 78 7 298
2017 11 to 20 years in current department or agency 41 35 11 5 1 1 7 82 6 170
2017 More than 20 years in current department or agency 55 20 13 3 1 2 5 81 5 67

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 23 40 29 3 5 0 0 63 8 167
2020 3 to 10 years in current department or agency 18 36 32 7 7 0 0 54 14 255
2020 11 to 20 years in current department or agency 19 43 26 6 5 0 1 62 12 200
2020 More than 20 years in current department or agency 25 42 18 6 5 0 5 70 12 63

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 16 35 33 13 3 0 0 51 16 166
2020 3 to 10 years in current department or agency 9 31 39 15 5 0 0 40 20 255
2020 11 to 20 years in current department or agency 12 34 33 14 7 1 0 46 21 199
2020 More than 20 years in current department or agency 18 29 34 9 6 2 1 49 16 63
2019 Less than 3 years in current department or agency 21 42 28 7 1 0 0 63 9 209
2019 3 to 10 years in current department or agency 18 35 34 10 3 0 0 52 13 266
2019 11 to 20 years in current department or agency 15 31 37 14 2 0 0 46 16 200
2019 More than 20 years in current department or agency 17 40 29 13 2 0 0 56 14 63
2018 Less than 3 years in current department or agency 16 40 35 5 3 0 0 57 8 159
2018 3 to 10 years in current department or agency 15 34 40 6 4 0 1 49 10 261
2018 11 to 20 years in current department or agency 11 38 33 16 2 0 0 49 18 166
2018 More than 20 years in current department or agency 9 37 39 7 5 2 0 48 12 56
2017 Less than 3 years in current department or agency 21 40 29 8 1 0 1 61 9 190
2017 3 to 10 years in current department or agency 12 36 36 13 4 0 0 48 16 299
2017 11 to 20 years in current department or agency 10 28 42 13 6 0 1 38 19 171
2017 More than 20 years in current department or agency 13 45 19 13 4 5 0 61 19 67

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 9 18 30 27 16 0 0 43 27 167
2020 3 to 10 years in current department or agency 11 23 36 20 10 0 0 30 34 255
2020 11 to 20 years in current department or agency 10 20 40 24 6 0 0 30 30 200
2020 More than 20 years in current department or agency 6 15 47 24 4 2 1 29 22 64
2019 Less than 3 years in current department or agency 5 15 33 29 18 0 0 47 20 207
2019 3 to 10 years in current department or agency 8 17 32 28 14 0 0 42 25 264
2019 11 to 20 years in current department or agency 8 20 38 22 12 0 0 34 28 199
2019 More than 20 years in current department or agency 5 15 36 30 12 2 0 43 21 63
2018 Less than 3 years in current department or agency 5 11 39 27 18 0 0 45 16 159
2018 3 to 10 years in current department or agency 6 15 37 26 15 0 1 41 21 260
2018 11 to 20 years in current department or agency 4 19 39 29 8 1 0 38 23 165
2018 More than 20 years in current department or agency 7 7 48 30 9 0 0 39 14 55
2017 Less than 3 years in current department or agency 3 13 33 30 20 0 1 50 16 190
2017 3 to 10 years in current department or agency 5 17 37 28 12 0 0 40 22 298
2017 11 to 20 years in current department or agency 5 15 44 25 10 0 1 36 20 171
2017 More than 20 years in current department or agency 6 17 41 21 12 2 1 34 24 66

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 46 9 5 1 1 0 84 6 167
2020 3 to 10 years in current department or agency 25 46 17 6 3 2 0 73 10 254
2020 11 to 20 years in current department or agency 31 46 18 4 1 1 0 77 5 199
2020 More than 20 years in current department or agency 31 46 13 8 2 2 0 78 10 64
2019 Less than 3 years in current department or agency 22 31 31 6 1 8 1 58 8 208
2019 3 to 10 years in current department or agency 24 45 18 9 3 1 0 70 12 266
2019 11 to 20 years in current department or agency 16 52 16 10 4 2 0 70 14 199
2019 More than 20 years in current department or agency 27 32 18 11 8 5 0 62 19 64
2018 Less than 3 years in current department or agency 26 45 14 5 0 9 0 78 6 159
2018 3 to 10 years in current department or agency 20 42 20 11 3 4 1 65 14 259
2018 11 to 20 years in current department or agency 23 45 19 6 2 4 0 72 9 165
2018 More than 20 years in current department or agency 12 52 14 7 7 7 0 69 15 56
2017 Less than 3 years in current department or agency 21 37 19 5 5 14 0 67 11 190
2017 3 to 10 years in current department or agency 11 41 25 11 6 7 0 55 18 297
2017 11 to 20 years in current department or agency 14 41 21 13 6 6 0 58 20 171
2017 More than 20 years in current department or agency 16 33 18 8 15 9 1 54 25 67

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 35 17 5 2 2 0 75 8 167
2020 3 to 10 years in current department or agency 23 39 16 12 6 4 0 64 19 255
2020 11 to 20 years in current department or agency 31 34 20 7 5 4 0 68 12 200
2020 More than 20 years in current department or agency 33 45 3 9 6 3 0 80 16 64

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 31 7 9 5 0 0 79 14 165
2020 3 to 10 years in current department or agency 38 35 10 9 6 1 1 74 16 254
2020 11 to 20 years in current department or agency 40 30 8 11 8 3 0 72 19 199
2020 More than 20 years in current department or agency 39 35 6 3 14 3 0 76 18 64

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 61 21 13 3 1 2 0 83 4 167
2020 3 to 10 years in current department or agency 46 38 8 2 2 1 2 87 4 253
2020 11 to 20 years in current department or agency 49 25 12 6 3 4 0 77 10 199
2020 More than 20 years in current department or agency 42 38 10 3 6 0 0 81 10 64

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 34 13 8 1 1 0 79 9 167
2020 3 to 10 years in current department or agency 26 37 18 11 7 1 1 64 18 255
2020 11 to 20 years in current department or agency 26 35 21 13 4 2 0 62 17 200
2020 More than 20 years in current department or agency 30 38 14 5 9 3 0 70 15 64
2019 Less than 3 years in current department or agency 28 40 18 6 5 3 0 70 11 206
2019 3 to 10 years in current department or agency 25 42 18 9 4 2 0 68 13 265
2019 11 to 20 years in current department or agency 17 41 22 11 7 2 0 60 18 198
2019 More than 20 years in current department or agency 20 31 21 9 13 6 0 54 23 64
2018 Less than 3 years in current department or agency 28 46 12 7 2 4 0 78 9 159
2018 3 to 10 years in current department or agency 23 40 17 11 6 3 1 65 18 259
2018 11 to 20 years in current department or agency 17 43 19 13 4 3 0 62 18 166
2018 More than 20 years in current department or agency 16 44 19 9 9 4 0 62 18 56
2017 Less than 3 years in current department or agency 29 42 17 5 2 5 0 75 7 190
2017 3 to 10 years in current department or agency 12 45 20 15 5 3 0 59 21 298
2017 11 to 20 years in current department or agency 15 40 22 8 12 4 0 57 21 171
2017 More than 20 years in current department or agency 19 32 20 15 11 3 0 53 26 66

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 49 39 5 6 0 0 1 89 6 167
2020 3 to 10 years in current department or agency 36 43 12 7 2 0 0 79 9 255
2020 11 to 20 years in current department or agency 40 44 8 6 2 0 0 84 8 200
2020 More than 20 years in current department or agency 32 54 5 6 3 0 0 86 10 64

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 38 8 8 2 0 1 82 10 166
2020 3 to 10 years in current department or agency 36 39 12 9 3 0 0 75 12 254
2020 11 to 20 years in current department or agency 40 41 8 9 3 0 0 81 12 198
2020 More than 20 years in current department or agency 35 43 10 5 7 0 0 78 11 64

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 31 17 4 1 0 1 79 4 165
2020 3 to 10 years in current department or agency 32 46 18 2 1 0 1 78 4 253
2020 11 to 20 years in current department or agency 32 47 14 7 0 0 0 78 7 195
2020 More than 20 years in current department or agency 30 42 20 2 5 0 2 73 7 64

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 31 7 2 1 1 1 91 3 167
2020 3 to 10 years in current department or agency 48 35 11 3 2 1 1 84 5 252
2020 11 to 20 years in current department or agency 42 39 11 5 1 0 1 82 7 199
2020 More than 20 years in current department or agency 37 40 14 2 8 0 0 76 10 64

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 86 10 1 1 1 1 1 98 1 166
2020 3 to 10 years in current department or agency 78 17 4 1 0 0 0 95 1 253
2020 11 to 20 years in current department or agency 76 21 1 0 1 0 1 97 2 200
2020 More than 20 years in current department or agency 67 23 7 2 2 0 0 90 3 64

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 29 10 1 0 0 1 88 1 167
2020 3 to 10 years in current department or agency 46 36 11 4 1 3 1 84 5 253
2020 11 to 20 years in current department or agency 48 43 8 0 0 1 0 92 0 200
2020 More than 20 years in current department or agency 46 45 6 2 2 0 0 91 3 64

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 63 26 5 5 1 0 1 89 6 167
2020 3 to 10 years in current department or agency 46 37 9 6 2 0 0 83 8 252
2020 11 to 20 years in current department or agency 48 32 6 8 4 2 0 82 12 199
2020 More than 20 years in current department or agency 44 37 7 3 9 0 0 81 13 64

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 31 8 5 1 0 3 86 6 167
2020 3 to 10 years in current department or agency 40 37 11 6 5 1 0 77 11 252
2020 11 to 20 years in current department or agency 49 31 9 7 2 1 0 81 9 197
2020 More than 20 years in current department or agency 51 33 10 2 5 0 0 84 6 64

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 21 20 12 0 0 0 68 12 31
2020 3 to 10 years in current department or agency 21 46 16 11 7 0 0 67 18 52
2020 11 to 20 years in current department or agency 25 46 19 9 2 0 0 71 10 55
2020 More than 20 years in current department or agency 14 58 20 0 7 0 0 73 7 14
2019 Less than 3 years in current department or agency 21 42 20 12 2 0 4 65 15 38
2019 3 to 10 years in current department or agency 29 38 15 13 2 2 0 69 16 58
2019 11 to 20 years in current department or agency 15 44 26 10 4 2 0 60 14 59
2019 More than 20 years in current department or agency 0 93 0 7 0 0 0 93 7 12

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 100 0 31
2020 3 to 10 years in current department or agency 96 4 53
2020 11 to 20 years in current department or agency 91 9 55
2020 More than 20 years in current department or agency 100 0 14

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 25 17 22 22 14 0 0 42 36 31
2020 3 to 10 years in current department or agency 18 33 11 25 10 0 3 52 36 51
2020 11 to 20 years in current department or agency 17 31 24 23 6 0 0 48 29 51
2020 More than 20 years in current department or agency 16 22 11 36 7 0 7 41 47 14
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 93 167
2020 3 to 10 years in current department or agency 2 98 253
2020 11 to 20 years in current department or agency 7 93 197
2020 More than 20 years in current department or agency 11 89 64

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 9 91 167
2020 3 to 10 years in current department or agency 7 93 252
2020 11 to 20 years in current department or agency 8 92 197
2020 More than 20 years in current department or agency 9 91 64
2019 Less than 3 years in current department or agency 14 86 207
2019 3 to 10 years in current department or agency 14 86 266
2019 11 to 20 years in current department or agency 11 89 200
2019 More than 20 years in current department or agency 11 89 64
2017 Less than 3 years in current department or agency 13 87 190
2017 3 to 10 years in current department or agency 14 86 298
2017 11 to 20 years in current department or agency 17 83 169
2017 More than 20 years in current department or agency 19 81 67
2014 Less than 3 years in current department or agency 7 93 183
2014 3 to 10 years in current department or agency 13 87 374
2014 11 to 20 years in current department or agency 10 90 139
2014 More than 20 years in current department or agency 11 89 116

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 37 63 18
2020 11 to 20 years in current department or agency 48 52 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 53 47 18
2020 11 to 20 years in current department or agency 88 12 15
2019 Less than 3 years in current department or agency 66 34 29
2019 3 to 10 years in current department or agency 89 11 39
2017 Less than 3 years in current department or agency 79 21 24
2017 3 to 10 years in current department or agency 81 19 42
2017 11 to 20 years in current department or agency 89 11 28
2017 More than 20 years in current department or agency 84 16 13
2014 Less than 3 years in current department or agency 67 33 12
2014 3 to 10 years in current department or agency 88 12 48
2014 11 to 20 years in current department or agency 76 24 13
2014 More than 20 years in current department or agency 83 17 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 11 to 20 years in current department or agency 49 36 0 8 7 0 0 85 15 12
2019 3 to 10 years in current department or agency 55 20 15 6 0 0 4 79 6 35
2017 Less than 3 years in current department or agency 58 37 0 6 0 0 0 94 6 19
2017 3 to 10 years in current department or agency 43 51 0 3 0 0 3 97 3 34
2017 11 to 20 years in current department or agency 56 27 4 0 8 0 4 87 9 25
2017 More than 20 years in current department or agency 45 27 0 9 9 0 10 80 20 11
2014 3 to 10 years in current department or agency 49 29 10 4 6 2 0 80 10 42
2014 11 to 20 years in current department or agency 90 10 0 0 0 0 0 100 0 10
2014 More than 20 years in current department or agency 55 45 0 0 0 0 0 100 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 32 5 2 0 3 3 92 2 167
2020 3 to 10 years in current department or agency 40 34 10 6 2 3 5 81 9 254
2020 11 to 20 years in current department or agency 43 38 5 5 2 3 3 87 8 200
2020 More than 20 years in current department or agency 39 35 10 5 4 3 5 79 10 64
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 23 57 20 0 71 29 167
2020 3 to 10 years in current department or agency 19 62 18 1 76 24 255
2020 11 to 20 years in current department or agency 13 69 18 1 84 16 200
2020 More than 20 years in current department or agency 5 75 20 0 94 6 64

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 45 39
2020 3 to 10 years in current department or agency 71 29 49

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 28 20 16 21 11 0 5 50 33 39
2020 3 to 10 years in current department or agency 19 22 12 27 12 2 6 44 43 49

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 19 10 16 7 34 0 15 33 48 39
2020 3 to 10 years in current department or agency 4 16 7 28 21 0 24 27 64 49

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 13 7 6 6 3 9 79 14 166
2020 3 to 10 years in current department or agency 41 25 13 5 4 2 11 75 10 255
2020 11 to 20 years in current department or agency 41 21 11 11 4 0 12 71 17 199
2020 More than 20 years in current department or agency 52 17 6 3 3 2 17 86 7 64
2019 Less than 3 years in current department or agency 44 16 15 6 11 1 6 65 19 208
2019 3 to 10 years in current department or agency 40 22 13 9 7 1 7 68 18 262
2019 11 to 20 years in current department or agency 46 18 16 5 6 1 9 71 12 198
2019 More than 20 years in current department or agency 50 18 5 11 2 2 13 80 15 63
2018 Less than 3 years in current department or agency 47 17 11 7 8 3 8 72 16 160
2018 3 to 10 years in current department or agency 42 16 15 9 8 0 9 65 19 258
2018 11 to 20 years in current department or agency 47 16 14 6 7 1 9 70 15 165
2018 More than 20 years in current department or agency 56 11 10 4 5 2 12 79 10 56
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