2020 Public Service Employee Survey Results for Library and Archives Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 46 6 6 0 0 0 89 6 85
2020 3 to 10 years in the federal public service 34 43 6 14 4 0 0 76 18 199
2020 11 to 20 years in the federal public service 30 49 6 13 2 0 0 79 15 286
2020 More than 20 years in the federal public service 31 48 9 10 2 0 0 79 12 133

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 88 7 1 4 0 0 0 95 4 85
2020 3 to 10 years in the federal public service 75 17 4 3 0 1 0 93 3 199
2020 11 to 20 years in the federal public service 68 27 2 2 1 0 0 95 3 284
2020 More than 20 years in the federal public service 56 34 3 5 2 1 0 91 6 131
2017 Less than 3 years in the federal public service 72 22 0 5 0 0 1 95 5 84
2017 3 to 10 years in the federal public service 69 26 2 2 1 0 0 95 3 266
2017 11 to 20 years in the federal public service 60 33 4 3 0 0 0 93 3 251
2017 More than 20 years in the federal public service 53 38 5 2 2 0 1 92 3 124
2014 Less than 3 years in the federal public service 72 23 3 1 0 0 1 96 1 98
2014 3 to 10 years in the federal public service 66 27 3 4 0 0 0 93 4 290
2014 11 to 20 years in the federal public service 54 31 7 4 2 1 1 87 6 226
2014 More than 20 years in the federal public service 48 39 7 4 1 0 0 87 6 195

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 36 8 6 1 0 0 85 7 85
2020 3 to 10 years in the federal public service 36 34 12 12 5 0 0 71 17 199
2020 11 to 20 years in the federal public service 30 41 10 15 5 0 0 71 20 286
2020 More than 20 years in the federal public service 29 41 15 10 5 0 0 70 15 133
2019 Less than 3 years in the federal public service 51 38 5 7 0 0 0 88 7 157
2019 3 to 10 years in the federal public service 47 38 7 5 3 0 0 85 8 224
2019 11 to 20 years in the federal public service 50 36 6 7 1 0 0 86 8 308
2019 More than 20 years in the federal public service 58 30 3 4 4 0 0 89 8 134
2017 Less than 3 years in the federal public service 53 38 5 3 0 0 0 91 3 83
2017 3 to 10 years in the federal public service 47 37 5 8 2 0 0 85 10 266
2017 11 to 20 years in the federal public service 45 37 8 6 3 0 0 83 10 252
2017 More than 20 years in the federal public service 47 38 9 3 3 0 0 85 7 124
2014 Less than 3 years in the federal public service 41 44 9 4 1 0 0 85 5 98
2014 3 to 10 years in the federal public service 47 39 8 5 1 0 0 86 7 290
2014 11 to 20 years in the federal public service 42 41 4 8 4 0 0 84 12 226
2014 More than 20 years in the federal public service 40 42 6 9 4 0 0 82 12 195

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 46 6 5 0 0 0 89 5 85
2020 3 to 10 years in the federal public service 36 39 12 12 2 0 0 74 14 198
2020 11 to 20 years in the federal public service 32 41 15 9 2 0 1 74 11 285
2020 More than 20 years in the federal public service 37 36 13 6 3 0 5 77 10 133
2019 Less than 3 years in the federal public service 37 41 8 12 1 0 0 79 13 157
2019 3 to 10 years in the federal public service 29 46 10 12 4 0 0 74 16 224
2019 11 to 20 years in the federal public service 35 46 10 8 1 0 0 81 9 306
2019 More than 20 years in the federal public service 39 35 13 7 4 2 0 76 11 135
2018 Less than 3 years in the federal public service 39 50 4 5 2 0 0 88 8 77
2018 3 to 10 years in the federal public service 26 50 10 12 1 0 0 76 14 214
2018 11 to 20 years in the federal public service 26 54 12 6 2 0 0 80 8 238
2018 More than 20 years in the federal public service 38 41 15 4 2 0 0 79 6 119
2017 Less than 3 years in the federal public service 41 51 4 3 1 0 0 92 5 84
2017 3 to 10 years in the federal public service 29 42 10 13 4 0 0 72 18 266
2017 11 to 20 years in the federal public service 32 43 13 9 2 0 0 75 12 252
2017 More than 20 years in the federal public service 35 37 13 7 6 0 2 73 13 123
2014 Less than 3 years in the federal public service 41 35 6 13 2 0 3 78 15 98
2014 3 to 10 years in the federal public service 25 43 10 17 3 0 0 69 21 290
2014 11 to 20 years in the federal public service 27 44 15 9 4 0 1 71 13 226
2014 More than 20 years in the federal public service 28 41 12 13 6 0 0 69 19 196

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 30 3 9 0 0 0 88 9 84
2020 3 to 10 years in the federal public service 41 35 13 10 2 0 0 76 12 197
2020 11 to 20 years in the federal public service 36 42 11 9 2 1 0 79 10 287
2020 More than 20 years in the federal public service 36 41 12 7 5 0 0 76 12 132
2019 Less than 3 years in the federal public service 56 32 7 5 0 0 0 87 5 156
2019 3 to 10 years in the federal public service 51 31 9 7 1 0 0 83 8 223
2019 11 to 20 years in the federal public service 50 38 6 5 1 0 0 89 5 304
2019 More than 20 years in the federal public service 52 36 4 7 1 1 0 88 8 136
2017 Less than 3 years in the federal public service 48 39 10 4 0 0 0 86 4 84
2017 3 to 10 years in the federal public service 50 41 5 4 0 0 1 91 4 265
2017 11 to 20 years in the federal public service 47 40 8 5 1 0 0 86 6 252
2017 More than 20 years in the federal public service 43 42 6 8 1 0 0 85 9 124
2014 Less than 3 years in the federal public service 51 34 10 4 0 0 0 86 4 98
2014 3 to 10 years in the federal public service 44 41 10 4 1 0 0 85 5 290
2014 11 to 20 years in the federal public service 40 42 9 5 3 0 0 83 8 226
2014 More than 20 years in the federal public service 40 41 12 4 2 0 0 82 7 196

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 26 8 1 0 0 0 91 1 85
2020 3 to 10 years in the federal public service 49 33 9 5 2 1 0 83 7 199
2020 11 to 20 years in the federal public service 46 34 10 5 4 0 0 81 9 281
2020 More than 20 years in the federal public service 46 31 13 5 4 0 0 77 9 130
2019 Less than 3 years in the federal public service 61 24 6 4 1 1 2 88 5 157
2019 3 to 10 years in the federal public service 49 30 8 8 3 1 1 80 11 223
2019 11 to 20 years in the federal public service 48 30 12 6 3 1 1 79 9 307
2019 More than 20 years in the federal public service 47 33 7 7 5 1 1 81 12 136
2018 Less than 3 years in the federal public service 59 32 6 1 0 1 0 92 1 76
2018 3 to 10 years in the federal public service 47 35 11 3 3 1 0 82 7 214
2018 11 to 20 years in the federal public service 46 32 10 9 3 0 0 78 11 238
2018 More than 20 years in the federal public service 42 43 8 3 3 1 0 85 6 119
2017 Less than 3 years in the federal public service 59 27 7 1 2 1 2 89 4 84
2017 3 to 10 years in the federal public service 49 32 10 5 2 1 1 83 7 266
2017 11 to 20 years in the federal public service 48 32 8 6 5 0 1 81 10 252
2017 More than 20 years in the federal public service 38 36 13 7 4 0 2 76 11 124
2014 Less than 3 years in the federal public service 46 25 13 10 3 1 2 73 13 98
2014 3 to 10 years in the federal public service 41 32 17 6 4 1 1 74 9 289
2014 11 to 20 years in the federal public service 34 38 13 5 7 1 2 74 12 226
2014 More than 20 years in the federal public service 35 42 11 9 3 0 0 77 12 196

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 47 7 0 1 0 0 92 1 85
2020 3 to 10 years in the federal public service 39 40 11 7 3 0 0 79 10 199
2020 11 to 20 years in the federal public service 38 43 11 6 2 0 0 81 8 287
2020 More than 20 years in the federal public service 36 40 13 5 5 1 0 76 10 133
2019 Less than 3 years in the federal public service 59 27 8 5 1 0 0 86 6 157
2019 3 to 10 years in the federal public service 39 41 9 7 3 0 0 81 10 223
2019 11 to 20 years in the federal public service 38 44 11 4 3 0 0 82 7 308
2019 More than 20 years in the federal public service 45 35 13 4 2 0 0 80 7 135
2018 Less than 3 years in the federal public service 48 46 4 3 0 0 0 94 3 76
2018 3 to 10 years in the federal public service 42 33 16 6 2 0 0 76 9 212
2018 11 to 20 years in the federal public service 38 43 8 7 3 0 0 82 10 237
2018 More than 20 years in the federal public service 39 44 11 4 1 0 1 84 5 119
2017 Less than 3 years in the federal public service 47 42 5 1 5 0 0 89 6 84
2017 3 to 10 years in the federal public service 33 49 9 5 3 0 0 83 8 267
2017 11 to 20 years in the federal public service 41 42 7 6 2 0 0 84 9 252
2017 More than 20 years in the federal public service 46 37 11 5 1 1 0 83 6 124
2014 Less than 3 years in the federal public service 34 38 15 7 6 0 0 72 13 98
2014 3 to 10 years in the federal public service 30 42 13 9 6 0 0 73 14 289
2014 11 to 20 years in the federal public service 29 48 14 6 3 0 0 77 9 226
2014 More than 20 years in the federal public service 34 48 12 4 2 0 0 82 6 196

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 27 10 6 0 0 1 84 6 85
2020 3 to 10 years in the federal public service 39 34 13 9 3 0 0 74 13 199
2020 11 to 20 years in the federal public service 34 38 13 11 5 0 0 72 16 287
2020 More than 20 years in the federal public service 28 41 12 13 6 0 0 68 20 132
2019 Less than 3 years in the federal public service 45 42 7 2 2 1 1 89 4 157
2019 3 to 10 years in the federal public service 38 35 13 8 5 0 0 74 13 224
2019 11 to 20 years in the federal public service 29 42 15 7 7 0 0 71 14 307
2019 More than 20 years in the federal public service 29 38 12 11 9 2 0 68 20 136
2018 Less than 3 years in the federal public service 44 42 8 6 0 0 0 85 6 77
2018 3 to 10 years in the federal public service 34 31 16 13 5 0 0 65 19 213
2018 11 to 20 years in the federal public service 28 36 16 13 7 1 0 65 19 238
2018 More than 20 years in the federal public service 30 41 15 3 10 1 0 72 13 120
2017 Less than 3 years in the federal public service 46 37 13 1 3 0 0 83 4 84
2017 3 to 10 years in the federal public service 27 42 14 10 6 1 0 69 16 266
2017 11 to 20 years in the federal public service 27 36 15 11 10 1 0 64 21 252
2017 More than 20 years in the federal public service 26 29 20 14 11 0 1 55 25 124
2014 Less than 3 years in the federal public service 39 36 12 8 3 0 2 77 11 98
2014 3 to 10 years in the federal public service 23 39 15 15 8 0 0 62 23 290
2014 11 to 20 years in the federal public service 22 38 22 10 8 1 0 60 17 226
2014 More than 20 years in the federal public service 24 36 17 13 9 1 0 61 22 196

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 30 4 6 0 0 0 89 6 85
2020 3 to 10 years in the federal public service 39 42 12 6 1 0 0 81 7 198
2020 11 to 20 years in the federal public service 36 46 9 8 1 0 0 81 10 287
2020 More than 20 years in the federal public service 32 46 11 7 4 0 0 78 10 132
2019 Less than 3 years in the federal public service 47 37 7 8 0 0 1 85 8 156
2019 3 to 10 years in the federal public service 38 42 11 6 2 0 1 81 9 222
2019 11 to 20 years in the federal public service 37 42 10 8 2 0 0 80 10 307
2019 More than 20 years in the federal public service 35 45 10 8 2 0 0 80 10 135
2018 Less than 3 years in the federal public service 47 39 9 5 0 0 0 87 5 77
2018 3 to 10 years in the federal public service 33 46 12 5 4 0 0 79 9 213
2018 11 to 20 years in the federal public service 36 37 15 8 4 0 0 74 11 239
2018 More than 20 years in the federal public service 35 50 8 3 4 0 0 85 7 119
2017 Less than 3 years in the federal public service 47 42 4 7 1 0 0 88 8 84
2017 3 to 10 years in the federal public service 29 51 11 5 3 0 0 80 8 267
2017 11 to 20 years in the federal public service 33 43 13 7 3 0 0 77 10 252
2017 More than 20 years in the federal public service 26 49 11 11 2 0 1 76 13 124

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 28 5 0 0 0 0 95 0 85
2020 3 to 10 years in the federal public service 49 37 11 3 1 0 0 85 4 199
2020 11 to 20 years in the federal public service 52 35 8 3 1 0 0 87 4 285
2020 More than 20 years in the federal public service 46 40 8 1 5 0 0 86 6 132
2019 Less than 3 years in the federal public service 63 32 3 2 0 0 0 95 2 156
2019 3 to 10 years in the federal public service 50 37 8 4 1 0 0 87 6 224
2019 11 to 20 years in the federal public service 48 41 7 3 0 0 0 90 3 307
2019 More than 20 years in the federal public service 45 44 8 2 2 0 0 89 3 136
2018 Less than 3 years in the federal public service 55 36 6 1 1 0 0 91 2 77
2018 3 to 10 years in the federal public service 47 37 8 6 1 0 0 84 7 214
2018 11 to 20 years in the federal public service 54 38 5 2 0 0 0 93 2 237
2018 More than 20 years in the federal public service 49 41 8 2 1 0 0 90 2 121
2017 Less than 3 years in the federal public service 54 39 6 0 1 0 0 93 1 84
2017 3 to 10 years in the federal public service 46 41 7 4 2 1 0 88 6 267
2017 11 to 20 years in the federal public service 45 39 8 5 2 0 0 84 7 252
2017 More than 20 years in the federal public service 36 40 14 4 4 2 1 78 8 124
2014 Less than 3 years in the federal public service 54 33 4 4 4 1 0 88 8 98
2014 3 to 10 years in the federal public service 42 43 8 5 1 1 1 86 6 290
2014 11 to 20 years in the federal public service 36 47 10 4 2 1 0 84 6 226
2014 More than 20 years in the federal public service 39 44 12 4 1 1 0 83 5 196

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 31 7 5 2 0 0 86 7 85
2020 3 to 10 years in the federal public service 38 35 12 10 5 0 0 73 14 199
2020 11 to 20 years in the federal public service 34 39 13 9 5 0 0 73 14 286
2020 More than 20 years in the federal public service 34 34 14 10 8 0 0 68 18 132
2019 Less than 3 years in the federal public service 54 32 6 5 2 2 0 88 7 157
2019 3 to 10 years in the federal public service 40 34 12 9 5 0 0 74 13 224
2019 11 to 20 years in the federal public service 31 41 15 7 6 0 0 72 12 307
2019 More than 20 years in the federal public service 35 38 10 12 5 0 0 73 17 136
2018 Less than 3 years in the federal public service 46 41 11 2 0 0 0 87 2 77
2018 3 to 10 years in the federal public service 34 37 11 11 6 0 0 71 17 213
2018 11 to 20 years in the federal public service 29 45 14 7 6 0 0 73 13 236
2018 More than 20 years in the federal public service 31 43 14 5 7 1 0 74 12 121
2017 Less than 3 years in the federal public service 45 37 13 4 1 0 0 82 5 84
2017 3 to 10 years in the federal public service 32 36 17 9 5 0 0 69 14 267
2017 11 to 20 years in the federal public service 33 34 14 10 9 0 0 67 19 252
2017 More than 20 years in the federal public service 30 35 14 10 10 2 0 66 20 123

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 33 2 1 0 0 0 97 1 84
2020 3 to 10 years in the federal public service 48 34 11 5 1 0 0 83 6 194
2020 11 to 20 years in the federal public service 52 37 9 2 0 0 0 89 2 286
2020 More than 20 years in the federal public service 53 36 8 2 1 0 0 88 4 132
2019 Less than 3 years in the federal public service 61 26 12 1 0 0 0 87 1 156
2019 3 to 10 years in the federal public service 53 32 10 3 2 0 0 85 5 224
2019 11 to 20 years in the federal public service 51 38 8 2 0 0 0 90 2 307
2019 More than 20 years in the federal public service 60 28 9 1 2 0 0 88 3 132
2018 Less than 3 years in the federal public service 63 31 7 0 0 0 0 93 0 77
2018 3 to 10 years in the federal public service 55 29 12 4 1 0 0 84 5 211
2018 11 to 20 years in the federal public service 52 36 9 2 1 0 0 88 3 236
2018 More than 20 years in the federal public service 60 33 5 2 1 0 0 93 2 121
2017 Less than 3 years in the federal public service 62 30 6 0 3 0 0 91 3 84
2017 3 to 10 years in the federal public service 47 39 8 5 0 0 0 86 6 267
2017 11 to 20 years in the federal public service 58 32 8 1 1 0 0 90 2 252
2017 More than 20 years in the federal public service 58 32 7 2 0 1 0 91 2 123
2014 Less than 3 years in the federal public service 55 34 6 3 2 0 0 89 5 98
2014 3 to 10 years in the federal public service 60 28 7 2 3 0 0 88 4 288
2014 11 to 20 years in the federal public service 56 34 8 1 0 0 0 90 2 226
2014 More than 20 years in the federal public service 57 34 8 0 0 0 0 91 0 196

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 41 9 2 1 1 0 87 3 85
2020 3 to 10 years in the federal public service 31 36 18 10 3 0 0 68 14 199
2020 11 to 20 years in the federal public service 31 40 15 9 4 0 0 72 14 286
2020 More than 20 years in the federal public service 36 35 14 8 7 0 1 71 15 132
2019 Less than 3 years in the federal public service 43 38 11 4 2 1 1 83 6 156
2019 3 to 10 years in the federal public service 37 32 14 10 6 0 0 70 16 223
2019 11 to 20 years in the federal public service 33 40 13 8 6 0 0 73 14 307
2019 More than 20 years in the federal public service 35 38 8 13 5 0 0 73 19 136
2018 Less than 3 years in the federal public service 30 49 16 2 3 0 0 79 5 76
2018 3 to 10 years in the federal public service 32 39 9 13 6 0 0 72 19 211
2018 11 to 20 years in the federal public service 31 43 15 7 4 0 0 74 11 237
2018 More than 20 years in the federal public service 32 43 15 4 6 1 0 75 10 121
2017 Less than 3 years in the federal public service 36 43 12 6 3 0 1 80 8 84
2017 3 to 10 years in the federal public service 30 46 10 9 5 0 0 76 14 266
2017 11 to 20 years in the federal public service 35 41 13 7 4 0 0 76 11 252
2017 More than 20 years in the federal public service 26 39 14 8 9 1 2 68 18 123
2014 Less than 3 years in the federal public service 30 38 11 10 5 1 4 72 16 98
2014 3 to 10 years in the federal public service 23 43 14 14 6 0 0 66 21 289
2014 11 to 20 years in the federal public service 19 43 18 12 7 0 0 62 20 226
2014 More than 20 years in the federal public service 21 46 14 13 5 1 1 67 18 196

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 37 8 6 0 0 0 87 6 85
2020 3 to 10 years in the federal public service 35 41 12 8 3 0 0 76 11 197
2020 11 to 20 years in the federal public service 39 34 15 9 4 0 0 73 12 287
2020 More than 20 years in the federal public service 37 31 18 6 6 0 1 69 12 133
2019 Less than 3 years in the federal public service 43 34 14 6 2 1 1 78 8 155
2019 3 to 10 years in the federal public service 42 31 15 5 7 0 0 73 12 224
2019 11 to 20 years in the federal public service 40 36 14 6 4 0 0 76 10 308
2019 More than 20 years in the federal public service 36 40 15 4 5 0 0 76 9 136
2018 Less than 3 years in the federal public service 44 38 11 8 0 0 0 81 8 76
2018 3 to 10 years in the federal public service 35 36 17 8 5 1 0 71 12 212
2018 11 to 20 years in the federal public service 34 39 17 5 6 0 0 73 11 235
2018 More than 20 years in the federal public service 43 33 12 6 5 1 0 77 11 120
2017 Less than 3 years in the federal public service 39 38 15 2 4 1 1 79 6 84
2017 3 to 10 years in the federal public service 33 41 14 6 5 0 0 74 12 266
2017 11 to 20 years in the federal public service 40 38 12 3 7 0 0 78 10 251
2017 More than 20 years in the federal public service 29 40 14 3 10 1 3 72 14 123
2014 Less than 3 years in the federal public service 34 36 17 7 3 0 2 72 11 98
2014 3 to 10 years in the federal public service 33 35 15 11 7 0 0 68 18 290
2014 11 to 20 years in the federal public service 27 38 21 7 5 0 1 65 13 225
2014 More than 20 years in the federal public service 29 38 17 11 4 1 1 69 15 195

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 42 9 5 0 1 0 85 5 84
2020 3 to 10 years in the federal public service 34 43 14 7 2 0 0 77 9 198
2020 11 to 20 years in the federal public service 30 46 12 9 3 0 0 75 12 283
2020 More than 20 years in the federal public service 30 44 16 7 3 0 0 74 10 131
2019 Less than 3 years in the federal public service 49 35 9 5 0 1 1 86 5 157
2019 3 to 10 years in the federal public service 35 41 12 10 1 0 1 76 12 224
2019 11 to 20 years in the federal public service 34 45 10 9 2 0 1 80 11 303
2019 More than 20 years in the federal public service 31 44 15 8 2 1 0 75 10 136
2018 Less than 3 years in the federal public service 38 45 14 2 0 0 0 83 2 76
2018 3 to 10 years in the federal public service 34 44 14 5 2 0 0 78 7 211
2018 11 to 20 years in the federal public service 27 46 13 9 4 0 0 74 13 234
2018 More than 20 years in the federal public service 34 43 13 5 4 0 0 78 9 121
2017 Less than 3 years in the federal public service 47 44 1 1 3 2 2 95 4 84
2017 3 to 10 years in the federal public service 31 48 11 6 4 0 1 79 10 267
2017 11 to 20 years in the federal public service 33 38 16 9 4 0 0 71 13 251
2017 More than 20 years in the federal public service 25 45 15 8 5 1 1 72 13 123
2014 Less than 3 years in the federal public service 31 43 15 6 1 0 3 77 8 98
2014 3 to 10 years in the federal public service 32 38 14 11 5 0 0 70 16 290
2014 11 to 20 years in the federal public service 23 47 18 7 5 0 0 70 12 226
2014 More than 20 years in the federal public service 27 37 18 12 5 1 0 65 17 196

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 31 3 1 1 0 0 95 2 85
2020 3 to 10 years in the federal public service 50 31 13 4 2 0 0 82 6 199
2020 11 to 20 years in the federal public service 42 42 10 5 1 0 0 84 6 286
2020 More than 20 years in the federal public service 43 41 9 5 2 0 0 84 7 133
2019 Less than 3 years in the federal public service 62 26 7 4 1 0 0 88 5 157
2019 3 to 10 years in the federal public service 43 40 10 5 2 0 0 83 7 221
2019 11 to 20 years in the federal public service 42 43 9 5 1 1 0 85 6 308
2019 More than 20 years in the federal public service 46 40 9 4 1 0 0 86 5 136
2018 Less than 3 years in the federal public service 57 38 4 1 0 0 0 95 1 76
2018 3 to 10 years in the federal public service 47 32 14 4 2 0 0 80 6 214
2018 11 to 20 years in the federal public service 40 45 8 5 2 0 0 85 8 237
2018 More than 20 years in the federal public service 49 41 6 1 1 0 1 91 2 121
2017 Less than 3 years in the federal public service 50 42 5 2 1 0 0 92 4 84
2017 3 to 10 years in the federal public service 40 46 8 5 1 0 0 85 6 267
2017 11 to 20 years in the federal public service 44 36 12 5 1 1 0 81 6 251
2017 More than 20 years in the federal public service 46 40 9 2 2 0 0 87 4 122
2014 Less than 3 years in the federal public service 50 30 10 8 3 0 0 79 11 98
2014 3 to 10 years in the federal public service 40 38 12 6 3 0 0 79 9 289
2014 11 to 20 years in the federal public service 38 44 12 4 2 0 0 82 6 226
2014 More than 20 years in the federal public service 47 35 11 4 2 0 0 83 6 196

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 18 9 4 1 0 0 85 6 85
2020 3 to 10 years in the federal public service 54 31 10 4 1 1 0 86 5 199
2020 11 to 20 years in the federal public service 38 33 16 6 5 0 2 72 11 287
2020 More than 20 years in the federal public service 37 33 14 7 9 0 0 70 17 133
2019 Less than 3 years in the federal public service 71 23 5 1 1 0 1 94 1 156
2019 3 to 10 years in the federal public service 45 31 15 5 2 0 2 78 7 223
2019 11 to 20 years in the federal public service 47 32 11 6 3 0 1 80 9 305
2019 More than 20 years in the federal public service 35 38 14 6 5 0 2 74 12 133
2018 Less than 3 years in the federal public service 65 31 3 1 0 0 0 96 1 76
2018 3 to 10 years in the federal public service 48 33 9 3 3 1 2 84 7 214
2018 11 to 20 years in the federal public service 40 35 14 8 3 0 0 74 12 240
2018 More than 20 years in the federal public service 38 34 16 10 2 0 0 72 12 120
2017 Less than 3 years in the federal public service 54 37 4 2 0 0 4 94 2 83
2017 3 to 10 years in the federal public service 53 32 9 3 1 0 1 86 5 267
2017 11 to 20 years in the federal public service 43 38 9 5 5 0 1 81 9 252
2017 More than 20 years in the federal public service 45 29 18 5 2 0 1 75 7 124
2014 Less than 3 years in the federal public service 71 23 3 1 0 2 0 96 1 98
2014 3 to 10 years in the federal public service 44 37 11 5 2 0 1 82 7 290
2014 11 to 20 years in the federal public service 38 33 19 5 3 0 2 73 8 226
2014 More than 20 years in the federal public service 35 38 18 5 3 0 2 74 8 196

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 9 34 32 19 2 0 51 14 85
2020 3 to 10 years in the federal public service 6 18 37 26 12 0 0 38 24 198
2020 11 to 20 years in the federal public service 7 26 39 20 7 0 2 28 33 286
2020 More than 20 years in the federal public service 8 22 42 19 6 0 3 25 31 132
2019 Less than 3 years in the federal public service 2 12 28 29 27 2 0 57 14 157
2019 3 to 10 years in the federal public service 6 15 34 33 12 0 0 45 21 224
2019 11 to 20 years in the federal public service 6 18 43 23 7 1 1 31 25 308
2019 More than 20 years in the federal public service 7 25 41 15 9 2 1 25 33 136
2018 Less than 3 years in the federal public service 1 12 36 34 16 1 0 50 13 77
2018 3 to 10 years in the federal public service 4 17 43 24 10 1 1 35 21 214
2018 11 to 20 years in the federal public service 7 25 45 16 6 0 1 23 32 240
2018 More than 20 years in the federal public service 2 26 39 24 8 2 0 32 28 121
2017 Less than 3 years in the federal public service 4 12 30 25 22 3 4 51 17 84
2017 3 to 10 years in the federal public service 4 22 36 23 10 2 2 35 28 266
2017 11 to 20 years in the federal public service 9 21 43 16 9 1 2 25 30 251
2017 More than 20 years in the federal public service 11 26 34 22 3 2 2 26 38 124
2014 Less than 3 years in the federal public service 4 19 33 19 16 1 8 38 26 98
2014 3 to 10 years in the federal public service 11 28 33 14 9 2 3 24 41 290
2014 11 to 20 years in the federal public service 17 27 35 15 3 0 2 19 45 226
2014 More than 20 years in the federal public service 12 32 33 14 6 1 2 21 45 196

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 14 29 18 30 3 0 50 21 85
2020 3 to 10 years in the federal public service 6 21 29 30 13 1 1 43 28 198
2020 11 to 20 years in the federal public service 11 25 28 24 8 1 1 34 38 284
2020 More than 20 years in the federal public service 11 20 27 27 10 2 3 40 32 133
2019 Less than 3 years in the federal public service 2 7 13 30 44 2 2 78 9 154
2019 3 to 10 years in the federal public service 3 11 23 37 23 3 0 62 15 222
2019 11 to 20 years in the federal public service 6 12 28 34 16 3 2 52 19 308
2019 More than 20 years in the federal public service 7 11 33 26 12 7 2 43 20 135
2018 Less than 3 years in the federal public service 1 4 26 32 31 5 0 67 6 77
2018 3 to 10 years in the federal public service 5 8 37 31 15 2 1 48 14 214
2018 11 to 20 years in the federal public service 5 15 35 29 12 3 1 42 21 238
2018 More than 20 years in the federal public service 5 13 35 31 12 5 0 45 18 120
2017 Less than 3 years in the federal public service 2 5 20 29 34 7 4 70 8 84
2017 3 to 10 years in the federal public service 5 12 33 27 16 4 3 46 18 266
2017 11 to 20 years in the federal public service 9 14 35 23 13 3 2 38 25 250
2017 More than 20 years in the federal public service 11 21 29 24 8 6 2 34 35 124
2014 Less than 3 years in the federal public service 6 16 22 22 24 3 7 51 25 97
2014 3 to 10 years in the federal public service 15 25 35 11 8 4 3 21 42 290
2014 11 to 20 years in the federal public service 17 27 39 11 2 2 2 13 46 225
2014 More than 20 years in the federal public service 17 30 28 14 5 2 4 20 50 196

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 12 33 23 21 6 0 47 18 85
2020 3 to 10 years in the federal public service 7 17 32 28 13 2 1 42 25 197
2020 11 to 20 years in the federal public service 14 21 35 20 7 1 3 28 36 285
2020 More than 20 years in the federal public service 14 22 32 19 6 2 4 27 39 133
2019 Less than 3 years in the federal public service 8 13 18 24 30 5 3 59 22 156
2019 3 to 10 years in the federal public service 9 14 37 22 14 2 1 37 25 223
2019 11 to 20 years in the federal public service 12 22 35 17 9 2 2 27 36 308
2019 More than 20 years in the federal public service 11 20 32 21 9 3 4 32 33 136
2018 Less than 3 years in the federal public service 2 17 24 35 14 5 2 53 21 76
2018 3 to 10 years in the federal public service 8 19 38 21 9 3 2 32 28 214
2018 11 to 20 years in the federal public service 12 24 35 18 5 3 2 24 39 239
2018 More than 20 years in the federal public service 8 27 35 18 9 3 0 28 36 121
2017 Less than 3 years in the federal public service 5 8 28 18 29 5 7 54 14 84
2017 3 to 10 years in the federal public service 10 19 34 19 11 3 3 32 32 264
2017 11 to 20 years in the federal public service 14 20 36 15 8 3 4 24 37 250
2017 More than 20 years in the federal public service 16 24 27 18 7 3 5 27 43 124
2014 Less than 3 years in the federal public service 8 16 17 15 25 6 13 49 30 97
2014 3 to 10 years in the federal public service 21 29 22 12 10 3 4 23 53 289
2014 11 to 20 years in the federal public service 25 30 24 10 4 3 4 15 59 226
2014 More than 20 years in the federal public service 27 29 23 11 4 2 4 16 60 196

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 5 18 30 42 4 0 74 6 84
2020 3 to 10 years in the federal public service 3 6 25 40 26 0 0 66 10 197
2020 11 to 20 years in the federal public service 5 14 35 32 13 0 1 45 19 283
2020 More than 20 years in the federal public service 8 19 31 28 11 0 3 40 28 131
2019 Less than 3 years in the federal public service 1 5 13 30 49 1 2 81 5 157
2019 3 to 10 years in the federal public service 3 5 24 46 21 0 0 68 8 224
2019 11 to 20 years in the federal public service 4 17 33 31 12 1 2 45 21 306
2019 More than 20 years in the federal public service 6 18 33 29 12 1 1 42 24 136
2018 Less than 3 years in the federal public service 0 3 13 40 42 2 0 84 3 76
2018 3 to 10 years in the federal public service 0 6 31 40 19 2 1 61 7 213
2018 11 to 20 years in the federal public service 3 16 35 30 12 0 3 43 20 239
2018 More than 20 years in the federal public service 1 20 37 32 10 1 0 42 21 117
2017 Less than 3 years in the federal public service 1 1 22 22 45 4 5 74 3 82
2017 3 to 10 years in the federal public service 4 8 28 36 20 1 2 58 13 262
2017 11 to 20 years in the federal public service 7 17 33 26 14 0 2 41 25 250
2017 More than 20 years in the federal public service 5 22 31 26 9 3 4 37 30 123
2014 Less than 3 years in the federal public service 2 7 19 26 33 2 10 67 10 97
2014 3 to 10 years in the federal public service 8 14 27 29 17 3 2 48 23 288
2014 11 to 20 years in the federal public service 8 18 41 22 6 2 3 30 27 224
2014 More than 20 years in the federal public service 9 19 33 22 10 1 5 34 30 196

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 19 10 19 40 4 0 62 27 85
2020 3 to 10 years in the federal public service 20 20 28 19 12 0 0 31 40 197
2020 11 to 20 years in the federal public service 23 29 24 13 9 0 2 22 54 287
2020 More than 20 years in the federal public service 25 30 20 14 7 0 3 22 57 132
2019 Less than 3 years in the federal public service 4 6 15 25 46 1 4 74 11 157
2019 3 to 10 years in the federal public service 8 16 30 24 21 1 0 45 24 222
2019 11 to 20 years in the federal public service 13 21 33 20 9 1 2 30 36 306
2019 More than 20 years in the federal public service 18 21 35 18 6 1 1 24 40 136
2018 Less than 3 years in the federal public service 2 6 24 23 37 5 2 65 9 77
2018 3 to 10 years in the federal public service 9 17 41 24 8 0 2 32 26 214
2018 11 to 20 years in the federal public service 15 30 30 19 4 1 1 23 46 239
2018 More than 20 years in the federal public service 17 28 29 12 9 2 2 22 47 120
2017 Less than 3 years in the federal public service 3 7 14 21 46 4 5 74 11 84
2017 3 to 10 years in the federal public service 12 14 40 18 11 2 4 31 28 264
2017 11 to 20 years in the federal public service 19 21 34 13 9 2 3 23 41 251
2017 More than 20 years in the federal public service 22 28 25 16 5 0 3 22 52 124
2014 Less than 3 years in the federal public service 2 11 23 19 27 3 14 56 16 97
2014 3 to 10 years in the federal public service 19 23 24 17 11 2 4 30 45 290
2014 11 to 20 years in the federal public service 19 35 30 8 4 1 3 12 56 226
2014 More than 20 years in the federal public service 22 26 31 12 6 0 2 19 50 196

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 11 16 29 31 9 1 67 16 85
2020 3 to 10 years in the federal public service 7 15 30 30 16 1 0 47 22 195
2020 11 to 20 years in the federal public service 11 20 24 25 16 3 2 43 33 283
2020 More than 20 years in the federal public service 9 17 33 26 11 0 5 38 27 133
2019 Less than 3 years in the federal public service 2 7 22 18 38 6 7 64 10 157
2019 3 to 10 years in the federal public service 6 14 26 27 23 3 1 52 21 223
2019 11 to 20 years in the federal public service 7 15 31 27 14 3 3 43 24 306
2019 More than 20 years in the federal public service 8 15 28 33 11 2 2 46 24 134
2018 Less than 3 years in the federal public service 1 10 27 30 25 4 4 59 12 77
2018 3 to 10 years in the federal public service 6 16 31 26 15 3 3 44 23 214
2018 11 to 20 years in the federal public service 8 15 29 31 11 4 1 45 25 240
2018 More than 20 years in the federal public service 9 21 24 32 9 5 0 44 31 120
2017 Less than 3 years in the federal public service 1 8 22 24 29 11 5 62 11 84
2017 3 to 10 years in the federal public service 5 16 25 31 17 3 4 52 22 265
2017 11 to 20 years in the federal public service 9 15 27 28 12 5 4 44 26 251
2017 More than 20 years in the federal public service 13 19 30 23 10 1 4 35 34 124
2014 Less than 3 years in the federal public service 9 8 21 26 20 7 9 55 20 96
2014 3 to 10 years in the federal public service 11 17 24 24 15 4 5 43 30 290
2014 11 to 20 years in the federal public service 9 18 33 16 13 5 5 32 31 226
2014 More than 20 years in the federal public service 13 21 30 24 5 2 5 31 36 196

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 8 33 18 32 4 0 53 12 85
2020 3 to 10 years in the federal public service 7 17 35 28 11 2 0 40 24 198
2020 11 to 20 years in the federal public service 11 21 36 18 8 4 1 28 34 285
2020 More than 20 years in the federal public service 16 18 31 20 9 2 3 31 36 132
2019 Less than 3 years in the federal public service 6 13 19 22 34 2 4 59 20 157
2019 3 to 10 years in the federal public service 10 19 32 23 14 1 1 38 29 224
2019 11 to 20 years in the federal public service 11 21 40 18 7 2 2 26 33 305
2019 More than 20 years in the federal public service 10 20 39 18 8 2 3 27 32 135
2018 Less than 3 years in the federal public service 0 17 34 19 24 4 1 46 18 76
2018 3 to 10 years in the federal public service 7 19 37 23 9 3 2 33 27 213
2018 11 to 20 years in the federal public service 12 23 37 19 6 2 1 26 36 240
2018 More than 20 years in the federal public service 10 19 36 21 9 4 1 31 31 121
2017 Less than 3 years in the federal public service 2 11 27 27 25 4 4 56 15 84
2017 3 to 10 years in the federal public service 6 21 40 19 8 3 3 29 29 265
2017 11 to 20 years in the federal public service 14 17 39 15 7 5 2 23 34 251
2017 More than 20 years in the federal public service 18 23 32 14 5 5 3 21 44 124
2014 Less than 3 years in the federal public service 7 10 26 19 24 5 10 50 20 98
2014 3 to 10 years in the federal public service 18 20 32 12 10 5 3 24 41 290
2014 11 to 20 years in the federal public service 18 28 30 12 5 3 3 18 49 226
2014 More than 20 years in the federal public service 22 25 30 12 6 3 2 19 49 195

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 8 46 32 10 1 0 42 12 85
2020 3 to 10 years in the federal public service 7 21 34 27 10 1 0 38 28 197
2020 11 to 20 years in the federal public service 3 19 39 29 9 0 0 38 22 285
2020 More than 20 years in the federal public service 8 10 45 25 9 1 2 35 18 133
2019 Less than 3 years in the federal public service 7 13 40 20 18 1 1 39 20 157
2019 3 to 10 years in the federal public service 8 18 43 21 9 0 0 30 27 224
2019 11 to 20 years in the federal public service 9 20 43 19 9 0 1 28 29 306
2019 More than 20 years in the federal public service 12 19 38 21 8 1 1 29 32 136
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 31 13 1 1 8 4 83 3 85
2020 3 to 10 years in the federal public service 28 32 19 9 3 7 3 66 13 199
2020 11 to 20 years in the federal public service 24 36 17 8 4 6 5 68 13 287
2020 More than 20 years in the federal public service 26 36 21 7 5 1 3 65 13 130
2019 Less than 3 years in the federal public service 43 25 5 2 6 10 10 84 9 157
2019 3 to 10 years in the federal public service 26 31 17 6 6 8 5 66 14 224
2019 11 to 20 years in the federal public service 26 34 16 9 4 7 3 67 15 306
2019 More than 20 years in the federal public service 30 34 16 6 4 6 4 70 12 135
2018 Less than 3 years in the federal public service 32 42 6 6 4 10 0 82 11 76
2018 3 to 10 years in the federal public service 22 36 17 12 4 6 2 64 18 212
2018 11 to 20 years in the federal public service 22 35 21 11 3 7 2 62 15 237
2018 More than 20 years in the federal public service 28 35 19 9 5 2 3 66 14 121
2017 Less than 3 years in the federal public service 33 27 11 3 4 12 10 77 9 84
2017 3 to 10 years in the federal public service 23 37 15 5 7 6 7 69 14 267
2017 11 to 20 years in the federal public service 25 31 18 10 6 8 3 62 17 252
2017 More than 20 years in the federal public service 24 33 15 9 8 5 5 64 19 124
2014 Less than 3 years in the federal public service 32 27 15 3 8 7 8 69 13 98
2014 3 to 10 years in the federal public service 33 32 12 9 6 5 4 71 16 290
2014 11 to 20 years in the federal public service 26 34 13 11 6 7 3 67 19 223
2014 More than 20 years in the federal public service 34 28 18 3 8 3 6 68 12 196

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 24 6 4 0 1 0 90 4 85
2020 3 to 10 years in the federal public service 51 32 6 7 2 2 0 84 9 199
2020 11 to 20 years in the federal public service 54 30 7 5 3 1 0 84 9 287
2020 More than 20 years in the federal public service 47 34 6 6 6 1 0 82 12 133
2019 Less than 3 years in the federal public service 61 25 3 7 3 1 0 87 10 157
2019 3 to 10 years in the federal public service 49 30 7 5 7 0 1 80 12 224
2019 11 to 20 years in the federal public service 45 38 7 5 5 0 0 84 9 307
2019 More than 20 years in the federal public service 47 31 9 8 5 1 0 78 13 135
2018 Less than 3 years in the federal public service 59 24 9 7 0 1 0 84 7 76
2018 3 to 10 years in the federal public service 47 30 9 9 3 2 0 78 12 212
2018 11 to 20 years in the federal public service 43 38 8 7 4 1 0 82 10 237
2018 More than 20 years in the federal public service 42 36 4 11 4 2 1 80 16 120
2017 Less than 3 years in the federal public service 57 31 5 5 1 1 0 89 6 84
2017 3 to 10 years in the federal public service 44 36 8 6 4 2 0 81 11 267
2017 11 to 20 years in the federal public service 47 32 10 6 4 1 0 80 9 252
2017 More than 20 years in the federal public service 43 31 10 6 10 0 0 74 16 124
2014 Less than 3 years in the federal public service 49 27 12 5 6 1 0 77 11 98
2014 3 to 10 years in the federal public service 47 29 9 8 5 2 0 78 14 290
2014 11 to 20 years in the federal public service 43 34 7 10 5 1 0 78 15 226
2014 More than 20 years in the federal public service 46 29 8 8 8 1 0 76 16 195

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 23 3 2 0 0 0 95 2 84
2020 3 to 10 years in the federal public service 56 30 6 6 1 1 0 86 7 199
2020 11 to 20 years in the federal public service 57 33 5 2 2 0 0 90 4 285
2020 More than 20 years in the federal public service 55 31 8 3 3 0 0 86 6 131
2019 Less than 3 years in the federal public service 64 28 2 5 0 0 0 93 5 157
2019 3 to 10 years in the federal public service 51 32 8 6 3 0 0 83 9 223
2019 11 to 20 years in the federal public service 48 39 8 4 1 0 0 87 5 305
2019 More than 20 years in the federal public service 52 33 6 7 1 0 0 86 8 135
2018 Less than 3 years in the federal public service 66 29 1 1 2 0 0 96 3 76
2018 3 to 10 years in the federal public service 46 37 11 4 2 0 0 83 6 210
2018 11 to 20 years in the federal public service 45 42 7 3 3 0 0 87 6 239
2018 More than 20 years in the federal public service 49 35 9 6 1 0 1 85 6 121
2017 Less than 3 years in the federal public service 56 34 8 3 0 0 0 89 3 84
2017 3 to 10 years in the federal public service 46 39 7 6 2 0 0 85 8 267
2017 11 to 20 years in the federal public service 44 40 6 7 3 0 0 84 10 252
2017 More than 20 years in the federal public service 44 39 7 6 5 0 0 83 10 124
2014 Less than 3 years in the federal public service 46 34 10 10 0 0 0 80 10 97
2014 3 to 10 years in the federal public service 46 40 8 4 2 0 0 86 6 289
2014 11 to 20 years in the federal public service 43 42 9 3 2 1 0 86 5 226
2014 More than 20 years in the federal public service 45 39 7 6 2 0 0 85 8 196

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 26 8 0 0 1 2 91 0 85
2020 3 to 10 years in the federal public service 50 36 8 3 1 1 0 88 4 198
2020 11 to 20 years in the federal public service 45 40 10 2 2 1 0 86 4 285
2020 More than 20 years in the federal public service 41 44 6 4 2 2 1 88 6 131
2019 Less than 3 years in the federal public service 59 30 7 3 0 1 0 90 3 157
2019 3 to 10 years in the federal public service 43 38 11 6 2 0 0 81 8 222
2019 11 to 20 years in the federal public service 41 40 12 3 3 2 0 82 6 306
2019 More than 20 years in the federal public service 38 40 16 4 2 0 0 78 6 135
2018 Less than 3 years in the federal public service 44 41 9 4 0 3 0 87 4 76
2018 3 to 10 years in the federal public service 38 43 14 3 1 2 0 82 4 212
2018 11 to 20 years in the federal public service 35 48 12 3 1 1 0 84 4 239
2018 More than 20 years in the federal public service 41 44 7 3 1 2 2 88 5 121

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 23 8 4 1 8 2 85 6 84
2020 3 to 10 years in the federal public service 47 23 12 5 1 7 5 79 7 198
2020 11 to 20 years in the federal public service 48 28 12 4 2 4 2 82 6 287
2020 More than 20 years in the federal public service 47 27 9 6 1 4 5 82 8 132
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 29 14 5 1 1 4 79 7 85
2020 3 to 10 years in the federal public service 47 27 15 5 1 1 4 78 6 199
2020 11 to 20 years in the federal public service 53 24 10 6 2 1 3 81 8 286
2020 More than 20 years in the federal public service 50 25 11 3 3 1 7 81 7 133
2019 Less than 3 years in the federal public service 46 28 13 2 2 2 8 82 4 157
2019 3 to 10 years in the federal public service 44 26 14 6 5 1 5 74 11 220
2019 11 to 20 years in the federal public service 55 24 10 2 3 2 3 83 6 307
2019 More than 20 years in the federal public service 46 30 9 2 4 0 7 83 7 135

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 27 7 4 0 2 1 89 4 85
2020 3 to 10 years in the federal public service 50 33 10 5 2 0 0 83 7 199
2020 11 to 20 years in the federal public service 49 32 9 6 4 0 0 81 10 286
2020 More than 20 years in the federal public service 40 34 16 6 4 0 1 74 10 133
2019 Less than 3 years in the federal public service 50 31 9 6 1 0 3 83 7 157
2019 3 to 10 years in the federal public service 41 31 16 5 6 0 0 73 12 222
2019 11 to 20 years in the federal public service 42 33 14 5 5 0 1 76 10 306
2019 More than 20 years in the federal public service 44 34 10 4 6 1 2 80 10 136
2018 Less than 3 years in the federal public service 40 38 12 5 3 2 0 80 8 77
2018 3 to 10 years in the federal public service 47 34 10 7 2 0 0 81 9 213
2018 11 to 20 years in the federal public service 42 37 14 4 3 0 0 79 7 239
2018 More than 20 years in the federal public service 41 38 10 8 3 0 1 79 11 121
2017 Less than 3 years in the federal public service 47 42 6 4 1 0 0 89 5 84
2017 3 to 10 years in the federal public service 41 37 10 7 4 1 1 79 10 267
2017 11 to 20 years in the federal public service 37 42 12 4 4 2 0 80 8 252
2017 More than 20 years in the federal public service 37 36 15 5 7 0 0 73 12 124
2014 Less than 3 years in the federal public service 47 25 13 5 6 0 4 75 12 98
2014 3 to 10 years in the federal public service 36 33 15 9 4 1 1 71 14 290
2014 11 to 20 years in the federal public service 36 37 15 8 4 0 1 74 12 226
2014 More than 20 years in the federal public service 39 34 15 7 5 0 0 73 12 196

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 19 6 5 0 1 1 89 5 85
2020 3 to 10 years in the federal public service 59 26 9 3 2 2 0 86 5 198
2020 11 to 20 years in the federal public service 51 27 11 4 4 3 1 81 8 287
2020 More than 20 years in the federal public service 43 30 11 4 8 2 1 76 13 133

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 24 4 4 0 1 2 92 4 84
2020 3 to 10 years in the federal public service 56 30 7 5 1 0 1 86 7 197
2020 11 to 20 years in the federal public service 50 33 8 4 4 1 0 84 8 287
2020 More than 20 years in the federal public service 47 34 9 3 6 1 1 82 9 133
2019 Less than 3 years in the federal public service 63 24 6 4 2 0 1 88 6 157
2019 3 to 10 years in the federal public service 48 33 8 5 5 0 0 81 11 223
2019 11 to 20 years in the federal public service 49 26 13 8 3 0 0 75 11 307
2019 More than 20 years in the federal public service 45 34 7 10 2 1 2 81 12 135
2018 Less than 3 years in the federal public service 56 34 5 3 2 1 0 91 5 76
2018 3 to 10 years in the federal public service 51 31 10 5 3 0 0 82 8 214
2018 11 to 20 years in the federal public service 48 30 11 6 4 0 0 78 11 237
2018 More than 20 years in the federal public service 46 29 9 13 2 0 0 76 15 121
2017 Less than 3 years in the federal public service 55 33 3 7 0 1 1 89 7 84
2017 3 to 10 years in the federal public service 44 34 7 8 6 1 1 79 14 267
2017 11 to 20 years in the federal public service 44 38 7 6 3 1 0 83 9 252
2017 More than 20 years in the federal public service 36 40 12 4 7 1 0 77 11 124
2014 Less than 3 years in the federal public service 52 27 7 7 4 2 1 81 11 98
2014 3 to 10 years in the federal public service 42 32 9 10 5 2 0 75 15 290
2014 11 to 20 years in the federal public service 45 33 12 6 3 0 0 79 9 226
2014 More than 20 years in the federal public service 40 33 13 9 4 1 0 74 12 195

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 41 59 85
2020 3 to 10 years in the federal public service 40 60 197
2020 11 to 20 years in the federal public service 53 47 287
2020 More than 20 years in the federal public service 28 72 133

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 7 11 1 1 8 10 83 3 85
2020 3 to 10 years in the federal public service 56 20 7 3 1 2 11 88 4 199
2020 11 to 20 years in the federal public service 59 21 8 2 1 5 5 88 3 287
2020 More than 20 years in the federal public service 49 22 11 1 4 8 6 82 5 133

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 24 5 0 1 0 1 94 1 84
2020 3 to 10 years in the federal public service 57 27 9 5 2 0 0 84 7 199
2020 11 to 20 years in the federal public service 60 23 9 5 3 0 0 84 8 287
2020 More than 20 years in the federal public service 52 30 10 3 4 0 1 83 7 133
2019 Less than 3 years in the federal public service 63 28 4 2 1 1 0 92 4 156
2019 3 to 10 years in the federal public service 52 29 7 6 5 0 0 82 11 222
2019 11 to 20 years in the federal public service 52 27 11 6 4 0 0 79 10 305
2019 More than 20 years in the federal public service 54 27 9 5 5 0 1 81 10 135
2018 Less than 3 years in the federal public service 60 29 4 5 0 1 0 90 6 77
2018 3 to 10 years in the federal public service 52 27 13 5 3 0 0 79 8 214
2018 11 to 20 years in the federal public service 51 28 9 8 3 0 0 80 11 239
2018 More than 20 years in the federal public service 50 34 6 5 3 0 1 85 8 121
2017 Less than 3 years in the federal public service 65 28 5 2 0 0 0 93 2 84
2017 3 to 10 years in the federal public service 51 30 9 6 4 0 0 81 9 267
2017 11 to 20 years in the federal public service 51 32 8 5 4 0 0 83 9 252
2017 More than 20 years in the federal public service 48 33 10 4 6 0 0 80 10 123
2014 Less than 3 years in the federal public service 54 23 8 8 5 0 1 78 14 98
2014 3 to 10 years in the federal public service 45 31 11 8 4 1 0 77 11 290
2014 11 to 20 years in the federal public service 49 33 9 5 5 0 0 82 10 226
2014 More than 20 years in the federal public service 51 27 10 6 4 0 1 79 10 195
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 31 6 2 0 14 0 90 3 85
2020 3 to 10 years in the federal public service 32 32 15 7 5 8 1 71 13 198
2020 11 to 20 years in the federal public service 22 38 20 7 5 9 0 66 13 286
2020 More than 20 years in the federal public service 25 43 12 7 5 8 0 74 13 132
2019 Less than 3 years in the federal public service 51 25 7 3 0 13 0 88 4 156
2019 3 to 10 years in the federal public service 31 37 15 6 2 8 0 74 9 223
2019 11 to 20 years in the federal public service 23 36 19 8 3 11 0 66 13 305
2019 More than 20 years in the federal public service 24 33 18 10 7 8 0 62 18 132
2018 Less than 3 years in the federal public service 39 44 7 1 1 8 0 90 3 77
2018 3 to 10 years in the federal public service 28 35 15 9 2 10 0 71 13 213
2018 11 to 20 years in the federal public service 25 39 17 6 7 7 0 68 14 240
2018 More than 20 years in the federal public service 23 28 24 12 5 7 0 56 18 120
2017 Less than 3 years in the federal public service 40 41 5 3 0 12 0 92 3 84
2017 3 to 10 years in the federal public service 26 38 20 5 5 7 0 68 11 267
2017 11 to 20 years in the federal public service 21 35 15 8 9 10 0 63 20 252
2017 More than 20 years in the federal public service 19 29 20 13 9 10 0 54 25 124
2014 Less than 3 years in the federal public service 35 31 7 5 1 18 3 83 8 98
2014 3 to 10 years in the federal public service 16 38 18 11 6 10 0 61 20 290
2014 11 to 20 years in the federal public service 8 33 23 16 8 11 0 46 27 226
2014 More than 20 years in the federal public service 13 29 23 14 9 12 0 48 26 196

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 34 12 8 2 3 0 77 11 85
2020 3 to 10 years in the federal public service 23 35 18 14 7 2 1 60 22 199
2020 11 to 20 years in the federal public service 15 38 22 15 7 2 0 54 23 286
2020 More than 20 years in the federal public service 21 41 17 14 7 1 0 62 20 133
2019 Less than 3 years in the federal public service 47 29 9 5 2 8 0 83 8 157
2019 3 to 10 years in the federal public service 26 42 15 9 4 3 0 71 13 223
2019 11 to 20 years in the federal public service 21 38 23 9 5 4 0 62 14 304
2019 More than 20 years in the federal public service 22 37 22 8 9 2 1 61 17 134
2018 Less than 3 years in the federal public service 40 43 10 3 1 3 0 85 5 75
2018 3 to 10 years in the federal public service 27 37 16 13 4 2 0 66 18 213
2018 11 to 20 years in the federal public service 26 37 15 11 7 3 0 65 19 238
2018 More than 20 years in the federal public service 19 38 21 9 10 2 0 59 19 119
2017 Less than 3 years in the federal public service 42 36 7 3 1 10 0 87 5 84
2017 3 to 10 years in the federal public service 22 40 17 12 5 4 0 64 18 267
2017 11 to 20 years in the federal public service 22 31 23 11 8 4 0 56 20 252
2017 More than 20 years in the federal public service 14 34 22 13 12 4 0 51 27 124
2014 Less than 3 years in the federal public service 36 29 16 5 3 9 2 73 9 98
2014 3 to 10 years in the federal public service 16 31 24 17 8 5 0 49 26 290
2014 11 to 20 years in the federal public service 8 31 18 23 13 6 0 42 39 226
2014 More than 20 years in the federal public service 11 30 24 14 16 5 0 43 31 196

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 31 18 11 4 7 0 66 15 85
2020 3 to 10 years in the federal public service 18 28 21 21 8 3 1 48 30 197
2020 11 to 20 years in the federal public service 12 29 25 20 9 5 0 43 31 286
2020 More than 20 years in the federal public service 15 35 22 18 5 4 0 52 24 132
2019 Less than 3 years in the federal public service 36 29 14 3 3 15 0 76 7 157
2019 3 to 10 years in the federal public service 17 40 21 11 3 7 0 62 15 222
2019 11 to 20 years in the federal public service 15 33 28 11 5 8 0 52 17 303
2019 More than 20 years in the federal public service 15 34 23 12 11 5 1 51 24 134
2018 Less than 3 years in the federal public service 29 40 12 5 4 10 0 77 9 76
2018 3 to 10 years in the federal public service 16 38 21 13 4 8 0 58 19 213
2018 11 to 20 years in the federal public service 16 36 19 16 8 6 0 55 25 237
2018 More than 20 years in the federal public service 15 30 31 11 8 5 0 47 21 120
2017 Less than 3 years in the federal public service 35 24 13 8 1 18 1 73 11 84
2017 3 to 10 years in the federal public service 14 39 19 16 5 6 1 57 23 266
2017 11 to 20 years in the federal public service 17 30 24 10 10 9 0 52 21 252
2017 More than 20 years in the federal public service 11 27 27 12 13 9 1 43 28 124
2014 Less than 3 years in the federal public service 31 24 17 7 5 13 2 65 14 98
2014 3 to 10 years in the federal public service 10 28 24 21 10 8 0 41 33 289
2014 11 to 20 years in the federal public service 6 22 26 22 12 12 0 32 39 226
2014 More than 20 years in the federal public service 7 27 24 15 16 11 0 38 35 196

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 38 14 12 1 2 0 71 14 85
2020 3 to 10 years in the federal public service 21 36 14 14 13 2 0 58 27 199
2020 11 to 20 years in the federal public service 16 42 16 14 9 2 0 59 24 287
2020 More than 20 years in the federal public service 21 40 18 14 4 2 0 63 19 133
2019 Less than 3 years in the federal public service 35 36 11 6 4 8 0 78 10 157
2019 3 to 10 years in the federal public service 18 38 22 12 7 3 0 58 20 223
2019 11 to 20 years in the federal public service 16 39 20 15 6 4 0 57 22 304
2019 More than 20 years in the federal public service 16 35 18 16 10 3 1 53 27 134
2018 Less than 3 years in the federal public service 38 37 15 1 4 4 0 79 5 77
2018 3 to 10 years in the federal public service 17 36 22 16 7 2 0 54 23 213
2018 11 to 20 years in the federal public service 16 37 20 13 12 2 0 54 25 239
2018 More than 20 years in the federal public service 18 34 22 10 12 4 0 54 23 120
2017 Less than 3 years in the federal public service 34 36 12 5 1 12 0 80 7 84
2017 3 to 10 years in the federal public service 12 42 18 18 8 3 0 55 27 266
2017 11 to 20 years in the federal public service 17 39 19 10 11 4 0 59 21 252
2017 More than 20 years in the federal public service 14 31 23 13 13 5 0 48 28 122
2014 Less than 3 years in the federal public service 26 37 17 9 4 7 0 68 14 96
2014 3 to 10 years in the federal public service 12 32 19 22 12 3 0 45 35 290
2014 11 to 20 years in the federal public service 8 35 25 15 11 5 0 46 28 225
2014 More than 20 years in the federal public service 10 38 19 12 19 2 0 49 31 196

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 19 0 0 0 2 1 100 0 85
2020 3 to 10 years in the federal public service 68 21 6 1 1 2 0 92 2 198
2020 11 to 20 years in the federal public service 62 28 7 1 1 1 0 91 2 286
2020 More than 20 years in the federal public service 59 31 7 1 1 1 0 91 1 133
2019 Less than 3 years in the federal public service 70 19 1 1 1 6 2 97 2 156
2019 3 to 10 years in the federal public service 61 28 6 3 1 1 0 90 4 223
2019 11 to 20 years in the federal public service 63 24 10 2 0 2 0 88 2 307
2019 More than 20 years in the federal public service 57 31 10 1 2 0 0 87 3 136
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 44 8 6 0 0 0 86 6 85
2020 3 to 10 years in the federal public service 26 46 16 9 2 0 0 72 11 199
2020 11 to 20 years in the federal public service 26 45 17 10 2 0 0 71 11 287
2020 More than 20 years in the federal public service 34 44 13 7 2 0 0 78 9 133
2019 Less than 3 years in the federal public service 46 44 7 2 0 1 0 91 2 156
2019 3 to 10 years in the federal public service 37 48 8 6 1 1 0 85 7 223
2019 11 to 20 years in the federal public service 33 48 12 4 2 2 0 82 6 307
2019 More than 20 years in the federal public service 27 47 15 4 4 2 0 76 8 136
2018 Less than 3 years in the federal public service 43 42 11 4 0 0 0 86 4 76
2018 3 to 10 years in the federal public service 34 42 16 5 1 1 0 77 7 211
2018 11 to 20 years in the federal public service 30 50 13 6 1 0 0 80 7 237
2018 More than 20 years in the federal public service 29 41 16 8 3 3 0 72 11 118
2017 Less than 3 years in the federal public service 49 37 6 5 1 2 0 88 6 83
2017 3 to 10 years in the federal public service 31 50 11 5 2 1 0 81 8 264
2017 11 to 20 years in the federal public service 26 49 16 5 3 1 0 76 8 251
2017 More than 20 years in the federal public service 25 47 11 8 7 3 0 73 16 124
2014 Less than 3 years in the federal public service 42 39 9 6 2 2 1 83 8 98
2014 3 to 10 years in the federal public service 23 40 20 9 6 1 0 65 15 290
2014 11 to 20 years in the federal public service 16 42 21 12 6 2 0 60 18 226
2014 More than 20 years in the federal public service 17 41 19 11 10 1 0 59 22 196

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 35 17 17 3 8 0 61 21 84
2020 3 to 10 years in the federal public service 17 31 25 18 8 1 0 49 26 199
2020 11 to 20 years in the federal public service 10 33 23 25 6 3 0 44 32 285
2020 More than 20 years in the federal public service 17 35 23 18 4 3 0 53 23 131
2019 Less than 3 years in the federal public service 31 38 10 8 3 8 1 76 13 156
2019 3 to 10 years in the federal public service 12 44 19 13 8 4 0 59 22 222
2019 11 to 20 years in the federal public service 16 36 28 13 4 3 0 54 18 308
2019 More than 20 years in the federal public service 12 41 26 10 8 2 0 55 19 134

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 37 15 7 1 3 2 76 9 85
2020 3 to 10 years in the federal public service 24 33 16 18 4 5 0 60 22 199
2020 11 to 20 years in the federal public service 28 39 16 12 2 2 0 69 15 285
2020 More than 20 years in the federal public service 23 46 13 8 4 5 1 74 12 132
2019 Less than 3 years in the federal public service 39 25 15 10 2 8 2 71 13 155
2019 3 to 10 years in the federal public service 26 40 14 11 5 4 1 69 17 224
2019 11 to 20 years in the federal public service 22 39 17 12 5 5 0 65 17 308
2019 More than 20 years in the federal public service 25 43 15 5 5 5 2 73 11 136
2018 Less than 3 years in the federal public service 34 36 10 5 4 10 1 79 10 75
2018 3 to 10 years in the federal public service 23 34 18 14 5 5 1 60 20 213
2018 11 to 20 years in the federal public service 25 42 16 11 4 2 1 69 15 239
2018 More than 20 years in the federal public service 27 42 16 4 7 2 2 72 11 119
2017 Less than 3 years in the federal public service 36 28 17 9 2 7 0 68 13 84
2017 3 to 10 years in the federal public service 26 35 13 14 5 6 1 66 21 265
2017 11 to 20 years in the federal public service 26 44 12 7 5 5 1 74 13 252
2017 More than 20 years in the federal public service 26 40 11 6 9 6 1 71 17 124
2014 Less than 3 years in the federal public service 32 27 15 7 8 11 0 66 17 98
2014 3 to 10 years in the federal public service 30 35 16 9 5 4 1 69 15 289
2014 11 to 20 years in the federal public service 23 41 16 8 5 5 2 68 14 226
2014 More than 20 years in the federal public service 28 42 12 6 7 3 1 73 14 196

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 33 24 1 0 1 0 74 1 85
2020 3 to 10 years in the federal public service 21 42 24 9 2 3 0 64 11 197
2020 11 to 20 years in the federal public service 23 46 22 5 1 2 0 71 7 285
2020 More than 20 years in the federal public service 24 48 18 4 3 4 0 74 7 133
2019 Less than 3 years in the federal public service 44 28 18 5 1 5 0 76 6 156
2019 3 to 10 years in the federal public service 28 39 22 8 2 1 0 68 10 224
2019 11 to 20 years in the federal public service 21 40 26 6 2 4 0 64 9 307
2019 More than 20 years in the federal public service 22 44 24 5 1 3 0 68 7 136
2018 Less than 3 years in the federal public service 32 42 13 4 3 6 0 79 7 76
2018 3 to 10 years in the federal public service 22 38 27 9 1 2 1 62 11 212
2018 11 to 20 years in the federal public service 22 43 22 8 3 3 0 66 11 238
2018 More than 20 years in the federal public service 22 48 20 4 3 2 0 72 8 119

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 25 17 4 1 9 1 76 5 85
2020 3 to 10 years in the federal public service 19 26 19 13 7 13 2 54 23 199
2020 11 to 20 years in the federal public service 14 25 19 17 13 11 1 44 34 285
2020 More than 20 years in the federal public service 16 24 19 12 11 15 4 49 28 132
2019 Less than 3 years in the federal public service 35 24 14 7 2 13 5 72 11 155
2019 3 to 10 years in the federal public service 17 26 27 8 9 12 2 50 19 223
2019 11 to 20 years in the federal public service 12 27 22 12 13 13 2 45 29 308
2019 More than 20 years in the federal public service 18 27 18 11 11 12 3 53 26 136
2018 Less than 3 years in the federal public service 25 33 14 4 3 22 0 73 8 76
2018 3 to 10 years in the federal public service 17 29 22 13 9 7 2 50 25 213
2018 11 to 20 years in the federal public service 12 24 27 11 12 14 1 42 27 239
2018 More than 20 years in the federal public service 16 28 23 9 8 12 5 53 20 119
2017 Less than 3 years in the federal public service 29 24 13 4 1 20 10 75 7 84
2017 3 to 10 years in the federal public service 17 26 20 12 12 9 4 50 27 265
2017 11 to 20 years in the federal public service 12 21 22 14 14 14 3 40 33 251
2017 More than 20 years in the federal public service 16 25 18 10 14 13 3 49 29 124
2014 Less than 3 years in the federal public service 22 18 14 13 5 26 2 55 25 98
2014 3 to 10 years in the federal public service 11 18 22 18 17 12 2 34 40 289
2014 11 to 20 years in the federal public service 7 21 20 19 13 17 3 36 40 226
2014 More than 20 years in the federal public service 9 27 19 19 13 10 4 42 36 195

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 32 18 8 4 1 1 69 12 84
2020 3 to 10 years in the federal public service 20 32 22 15 8 2 0 54 24 198
2020 11 to 20 years in the federal public service 14 34 23 17 10 2 0 49 27 287
2020 More than 20 years in the federal public service 15 41 12 19 9 2 0 58 29 131
2019 Less than 3 years in the federal public service 44 26 11 7 2 9 1 78 10 157
2019 3 to 10 years in the federal public service 27 34 17 11 7 3 0 63 19 223
2019 11 to 20 years in the federal public service 20 40 17 10 9 3 0 62 20 307
2019 More than 20 years in the federal public service 17 43 16 14 6 4 0 63 21 135
2018 Less than 3 years in the federal public service 39 36 11 5 3 6 0 80 8 76
2018 3 to 10 years in the federal public service 22 36 22 12 8 0 0 58 20 213
2018 11 to 20 years in the federal public service 17 45 16 10 8 3 0 64 19 239
2018 More than 20 years in the federal public service 17 38 24 8 7 5 1 59 16 119
2017 Less than 3 years in the federal public service 36 37 6 7 5 8 1 81 13 84
2017 3 to 10 years in the federal public service 22 41 13 13 9 2 0 64 23 267
2017 11 to 20 years in the federal public service 23 35 22 11 8 2 0 59 19 252
2017 More than 20 years in the federal public service 20 31 23 12 10 3 1 53 23 124
2014 Less than 3 years in the federal public service 34 26 10 8 5 8 8 72 16 98
2014 3 to 10 years in the federal public service 19 31 18 12 13 5 1 54 27 290
2014 11 to 20 years in the federal public service 17 38 18 13 8 5 1 58 23 225
2014 More than 20 years in the federal public service 19 37 21 9 11 3 0 58 21 195

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 18 30 19 17 5 8 4 55 24 85
2020 3 to 10 years in the federal public service 13 31 20 19 14 1 1 46 34 199
2020 11 to 20 years in the federal public service 8 27 20 24 20 1 0 35 44 286
2020 More than 20 years in the federal public service 5 29 17 17 25 2 4 37 45 133
2019 Less than 3 years in the federal public service 37 29 11 8 5 4 7 73 15 157
2019 3 to 10 years in the federal public service 22 34 16 17 8 2 2 58 26 224
2019 11 to 20 years in the federal public service 17 24 20 15 19 4 1 43 36 308
2019 More than 20 years in the federal public service 8 27 14 19 20 4 8 40 44 135
2018 Less than 3 years in the federal public service 23 49 13 8 3 4 1 75 11 75
2018 3 to 10 years in the federal public service 20 30 17 16 15 0 2 51 32 213
2018 11 to 20 years in the federal public service 14 28 19 19 16 3 1 44 36 240
2018 More than 20 years in the federal public service 7 19 19 27 22 1 5 28 52 120
2017 Less than 3 years in the federal public service 16 35 14 12 8 8 6 59 24 84
2017 3 to 10 years in the federal public service 15 27 16 19 20 1 2 43 41 267
2017 11 to 20 years in the federal public service 14 23 20 21 16 4 1 39 40 252
2017 More than 20 years in the federal public service 7 21 18 23 22 4 5 31 50 124
2014 Less than 3 years in the federal public service 26 24 9 11 12 7 11 61 28 98
2014 3 to 10 years in the federal public service 15 24 17 16 21 3 3 42 39 290
2014 11 to 20 years in the federal public service 8 22 24 16 24 4 2 32 43 225
2014 More than 20 years in the federal public service 12 20 21 16 21 3 7 35 41 196

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 17 3 3 1 1 5 93 4 85
2020 3 to 10 years in the federal public service 55 20 11 4 4 0 6 80 9 199
2020 11 to 20 years in the federal public service 50 22 10 9 4 1 3 76 14 287
2020 More than 20 years in the federal public service 50 25 10 3 3 1 8 82 7 133
2019 Less than 3 years in the federal public service 66 19 4 1 1 1 9 94 2 157
2019 3 to 10 years in the federal public service 60 18 11 5 3 1 3 81 8 224
2019 11 to 20 years in the federal public service 55 24 8 4 4 1 4 83 9 308
2019 More than 20 years in the federal public service 59 14 11 7 2 2 5 78 10 136

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 22 13 2 2 0 2 82 5 85
2020 3 to 10 years in the federal public service 41 25 18 7 5 1 3 69 12 198
2020 11 to 20 years in the federal public service 48 22 13 8 3 2 4 74 12 287
2020 More than 20 years in the federal public service 51 19 13 5 2 3 7 78 8 133
2019 Less than 3 years in the federal public service 57 16 10 3 1 4 8 84 5 157
2019 3 to 10 years in the federal public service 52 23 15 5 2 2 1 77 7 224
2019 11 to 20 years in the federal public service 54 24 10 3 3 2 3 83 6 307
2019 More than 20 years in the federal public service 58 18 10 7 2 1 4 80 9 136

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 89 3 0 0 0 3 5 100 0 85
2020 3 to 10 years in the federal public service 80 7 3 1 1 2 6 95 2 198
2020 11 to 20 years in the federal public service 77 8 3 2 2 4 4 92 4 286
2020 More than 20 years in the federal public service 73 10 2 3 1 2 9 92 5 133
2019 Less than 3 years in the federal public service 83 3 1 1 1 4 7 97 2 154
2019 3 to 10 years in the federal public service 81 6 5 1 1 3 2 92 3 221
2019 11 to 20 years in the federal public service 78 8 3 1 3 3 5 93 5 307
2019 More than 20 years in the federal public service 78 6 2 2 2 3 8 94 5 136

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 84 5 4 0 0 1 6 95 0 85
2020 3 to 10 years in the federal public service 73 12 3 1 2 0 9 94 3 199
2020 11 to 20 years in the federal public service 75 10 2 1 1 3 9 96 2 287
2020 More than 20 years in the federal public service 70 11 4 1 1 3 9 93 3 133
2019 Less than 3 years in the federal public service 77 5 1 1 0 2 13 98 1 155
2019 3 to 10 years in the federal public service 83 5 2 1 1 1 6 95 2 222
2019 11 to 20 years in the federal public service 82 7 1 1 1 1 8 97 2 306
2019 More than 20 years in the federal public service 76 5 2 1 2 1 13 94 4 135

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 44 13 7 0 4 0 79 7 85
2020 3 to 10 years in the federal public service 20 46 17 11 3 2 0 68 15 198
2020 11 to 20 years in the federal public service 16 45 22 10 3 5 0 64 14 286
2020 More than 20 years in the federal public service 19 45 16 7 4 8 1 70 12 132
2019 Less than 3 years in the federal public service 33 37 15 6 2 6 1 75 9 157
2019 3 to 10 years in the federal public service 26 43 19 8 2 2 0 70 11 223
2019 11 to 20 years in the federal public service 20 41 22 7 5 5 0 65 12 307
2019 More than 20 years in the federal public service 20 43 17 8 5 8 1 68 14 135
2018 Less than 3 years in the federal public service 32 45 9 7 0 7 0 83 7 76
2018 3 to 10 years in the federal public service 21 43 21 7 4 2 0 67 12 213
2018 11 to 20 years in the federal public service 19 42 24 7 4 4 1 64 11 240
2018 More than 20 years in the federal public service 16 46 24 3 7 3 1 64 11 118
2017 Less than 3 years in the federal public service 29 42 16 4 1 7 1 77 6 84
2017 3 to 10 years in the federal public service 18 49 18 6 5 3 1 69 11 267
2017 11 to 20 years in the federal public service 20 40 21 8 5 6 0 64 14 250
2017 More than 20 years in the federal public service 14 45 21 7 10 2 1 61 18 124

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 38 6 4 0 1 0 91 4 85
2020 3 to 10 years in the federal public service 33 45 12 6 2 1 1 79 8 198
2020 11 to 20 years in the federal public service 26 51 15 4 3 2 0 79 7 286
2020 More than 20 years in the federal public service 27 50 12 3 3 4 1 81 7 130
2019 Less than 3 years in the federal public service 50 37 6 4 2 2 0 89 6 155
2019 3 to 10 years in the federal public service 41 43 7 8 1 1 0 85 9 224
2019 11 to 20 years in the federal public service 31 45 15 4 2 3 0 78 6 308
2019 More than 20 years in the federal public service 29 43 17 3 4 4 0 75 7 135
2018 Less than 3 years in the federal public service 61 32 3 2 0 2 0 94 2 77
2018 3 to 10 years in the federal public service 35 44 17 2 0 2 0 80 2 214
2018 11 to 20 years in the federal public service 34 51 8 3 2 2 0 86 5 239
2018 More than 20 years in the federal public service 38 39 14 4 2 4 0 80 6 118
2017 Less than 3 years in the federal public service 50 39 6 3 0 1 0 90 4 84
2017 3 to 10 years in the federal public service 34 47 11 3 1 3 0 84 5 267
2017 11 to 20 years in the federal public service 30 45 14 4 3 3 0 78 7 252
2017 More than 20 years in the federal public service 18 61 15 1 5 1 0 79 6 122
2014 Less than 3 years in the federal public service 56 25 10 2 3 4 0 84 6 98
2014 3 to 10 years in the federal public service 37 41 14 5 2 2 0 79 6 289
2014 11 to 20 years in the federal public service 26 43 17 5 3 6 0 73 9 226
2014 More than 20 years in the federal public service 23 45 20 3 4 6 0 72 7 196

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 37 13 2 0 4 0 84 3 85
2020 3 to 10 years in the federal public service 32 33 19 5 3 7 1 71 8 199
2020 11 to 20 years in the federal public service 29 49 13 3 1 4 0 81 4 286
2020 More than 20 years in the federal public service 31 44 11 4 2 7 1 81 7 132
2019 Less than 3 years in the federal public service 47 26 11 5 1 9 1 81 7 156
2019 3 to 10 years in the federal public service 41 35 13 6 1 3 1 80 7 223
2019 11 to 20 years in the federal public service 34 41 16 1 1 6 0 80 2 307
2019 More than 20 years in the federal public service 38 36 15 3 2 5 1 79 5 136
2018 Less than 3 years in the federal public service 51 39 4 1 1 3 0 93 3 77
2018 3 to 10 years in the federal public service 35 40 17 4 1 3 1 77 5 213
2018 11 to 20 years in the federal public service 31 47 13 4 1 3 0 81 5 237
2018 More than 20 years in the federal public service 33 40 15 5 2 5 0 77 7 121
2017 Less than 3 years in the federal public service 50 30 11 2 1 6 0 85 4 84
2017 3 to 10 years in the federal public service 34 41 15 3 1 5 2 80 4 267
2017 11 to 20 years in the federal public service 28 45 14 5 2 6 0 78 7 252
2017 More than 20 years in the federal public service 28 43 19 3 5 2 0 73 8 122
2014 Less than 3 years in the federal public service 44 30 8 3 4 11 0 84 8 98
2014 3 to 10 years in the federal public service 36 36 15 4 2 7 0 78 6 290
2014 11 to 20 years in the federal public service 25 42 19 5 3 6 0 72 8 226
2014 More than 20 years in the federal public service 27 40 20 5 2 6 0 71 7 196

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 34 22 5 1 6 1 70 6 85
2020 3 to 10 years in the federal public service 22 28 26 8 2 12 1 58 12 198
2020 11 to 20 years in the federal public service 25 39 21 6 2 8 0 70 8 286
2020 More than 20 years in the federal public service 26 40 17 5 3 9 1 73 9 133

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 30 6 5 0 1 1 89 5 85
2020 3 to 10 years in the federal public service 39 33 13 6 2 5 2 78 8 199
2020 11 to 20 years in the federal public service 36 40 16 3 2 2 1 79 5 287
2020 More than 20 years in the federal public service 38 38 8 8 2 4 1 81 11 132

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 24 0 1 0 1 0 99 1 85
2020 3 to 10 years in the federal public service 50 37 7 3 2 1 0 88 5 199
2020 11 to 20 years in the federal public service 46 41 6 5 2 0 0 87 6 286
2020 More than 20 years in the federal public service 45 39 9 2 4 1 0 85 6 131
2019 Less than 3 years in the federal public service 72 21 4 2 1 1 0 93 2 157
2019 3 to 10 years in the federal public service 54 34 5 4 3 1 0 89 6 222
2019 11 to 20 years in the federal public service 48 36 9 3 2 1 0 85 6 308
2019 More than 20 years in the federal public service 46 36 9 4 4 2 0 83 7 136
2018 Less than 3 years in the federal public service 71 28 0 1 0 0 0 99 1 76
2018 3 to 10 years in the federal public service 47 40 10 2 1 0 0 87 3 214
2018 11 to 20 years in the federal public service 45 42 8 3 2 0 0 88 4 239
2018 More than 20 years in the federal public service 41 40 10 4 3 1 1 83 7 120
2017 Less than 3 years in the federal public service 67 30 2 1 0 0 0 96 1 84
2017 3 to 10 years in the federal public service 46 44 4 2 3 0 0 91 5 267
2017 11 to 20 years in the federal public service 42 41 9 5 4 0 0 82 8 251
2017 More than 20 years in the federal public service 34 43 12 4 5 2 0 79 9 124
2014 Less than 3 years in the federal public service 63 24 6 4 1 1 0 88 5 98
2014 3 to 10 years in the federal public service 45 38 12 5 1 0 0 82 6 289
2014 11 to 20 years in the federal public service 32 46 15 4 3 0 0 78 6 226
2014 More than 20 years in the federal public service 30 46 13 4 6 1 0 77 10 195

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 25 8 4 0 0 0 88 4 85
2020 3 to 10 years in the federal public service 36 37 14 9 3 1 0 74 12 198
2020 11 to 20 years in the federal public service 32 31 21 11 5 0 0 63 15 287
2020 More than 20 years in the federal public service 29 39 14 9 8 1 0 69 17 132
2019 Less than 3 years in the federal public service 62 26 6 2 2 1 0 89 5 157
2019 3 to 10 years in the federal public service 49 32 11 5 3 0 0 81 8 224
2019 11 to 20 years in the federal public service 37 36 17 5 5 0 0 73 10 307
2019 More than 20 years in the federal public service 35 40 11 6 7 2 0 77 13 135
2018 Less than 3 years in the federal public service 67 26 6 1 0 0 0 93 1 76
2018 3 to 10 years in the federal public service 39 35 17 7 2 0 0 75 9 212
2018 11 to 20 years in the federal public service 36 33 21 6 4 0 0 69 10 237
2018 More than 20 years in the federal public service 33 36 18 6 5 2 0 70 11 120
2017 Less than 3 years in the federal public service 60 34 0 6 0 0 0 94 6 84
2017 3 to 10 years in the federal public service 32 45 15 4 3 1 0 77 8 267
2017 11 to 20 years in the federal public service 32 38 15 6 7 1 0 71 13 252
2017 More than 20 years in the federal public service 27 38 17 8 6 3 0 67 14 123
2014 Less than 3 years in the federal public service 43 35 10 10 2 0 0 78 12 98
2014 3 to 10 years in the federal public service 23 37 19 12 7 2 0 62 19 290
2014 11 to 20 years in the federal public service 14 34 31 13 6 2 0 49 19 226
2014 More than 20 years in the federal public service 17 34 28 11 10 1 0 51 21 196

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 31 6 6 1 0 0 87 7 84
2020 3 to 10 years in the federal public service 35 41 10 10 4 0 0 76 14 197
2020 11 to 20 years in the federal public service 31 35 18 11 4 0 0 66 16 287
2020 More than 20 years in the federal public service 31 45 9 11 5 0 0 75 16 132
2019 Less than 3 years in the federal public service 60 29 5 3 2 1 0 90 5 156
2019 3 to 10 years in the federal public service 43 36 10 6 4 0 0 79 10 221
2019 11 to 20 years in the federal public service 38 38 15 5 4 0 0 76 9 307
2019 More than 20 years in the federal public service 35 42 12 7 4 2 0 78 10 134
2018 Less than 3 years in the federal public service 61 32 5 2 0 0 0 93 2 77
2018 3 to 10 years in the federal public service 40 37 14 8 1 0 0 77 9 213
2018 11 to 20 years in the federal public service 38 36 15 6 4 0 0 74 10 237
2018 More than 20 years in the federal public service 34 37 19 6 3 0 1 72 9 118
2017 Less than 3 years in the federal public service 60 30 4 4 3 0 0 90 6 83
2017 3 to 10 years in the federal public service 30 45 12 7 4 1 0 76 11 267
2017 11 to 20 years in the federal public service 32 41 14 9 4 0 0 73 12 252
2017 More than 20 years in the federal public service 29 37 20 6 7 2 0 66 13 124
2014 Less than 3 years in the federal public service 43 30 16 10 1 0 0 73 11 98
2014 3 to 10 years in the federal public service 23 41 19 12 4 1 0 65 16 290
2014 11 to 20 years in the federal public service 13 40 27 11 7 1 0 54 19 226
2014 More than 20 years in the federal public service 17 37 22 13 10 1 0 55 23 196

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 26 9 5 0 2 1 86 5 85
2020 3 to 10 years in the federal public service 41 30 12 9 6 1 0 72 15 199
2020 11 to 20 years in the federal public service 41 26 16 7 6 4 1 70 13 286
2020 More than 20 years in the federal public service 40 29 14 10 5 1 2 71 15 133
2019 Less than 3 years in the federal public service 49 22 12 6 4 5 2 77 10 156
2019 3 to 10 years in the federal public service 45 24 14 7 7 2 1 71 14 223
2019 11 to 20 years in the federal public service 41 27 15 5 7 4 1 71 13 307
2019 More than 20 years in the federal public service 39 32 15 7 4 3 1 73 12 136
2018 Less than 3 years in the federal public service 47 27 14 8 0 3 0 77 8 77
2018 3 to 10 years in the federal public service 43 27 16 6 5 2 0 72 11 214
2018 11 to 20 years in the federal public service 43 29 14 5 6 4 0 74 12 240
2018 More than 20 years in the federal public service 34 31 21 8 4 1 2 66 12 121
2017 Less than 3 years in the federal public service 47 28 15 2 4 3 1 78 6 83
2017 3 to 10 years in the federal public service 39 30 15 8 5 3 0 71 14 267
2017 11 to 20 years in the federal public service 40 32 12 7 4 4 1 75 12 251
2017 More than 20 years in the federal public service 34 32 10 13 6 3 2 70 20 124
2014 Less than 3 years in the federal public service 37 17 22 10 4 9 1 60 16 98
2014 3 to 10 years in the federal public service 31 27 17 10 11 4 0 60 22 288
2014 11 to 20 years in the federal public service 26 30 17 12 11 4 1 59 23 226
2014 More than 20 years in the federal public service 26 32 16 12 8 4 2 63 21 196
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 21 43 36 85
2020 3 to 10 years in the federal public service 16 45 39 199
2020 11 to 20 years in the federal public service 19 44 37 287
2020 More than 20 years in the federal public service 28 46 25 132
2019 Less than 3 years in the federal public service 27 39 34 157
2019 3 to 10 years in the federal public service 21 47 32 224
2019 11 to 20 years in the federal public service 20 43 37 308
2019 More than 20 years in the federal public service 28 39 33 136
2018 Less than 3 years in the federal public service 18 43 40 76
2018 3 to 10 years in the federal public service 18 46 36 212
2018 11 to 20 years in the federal public service 18 47 35 240
2018 More than 20 years in the federal public service 25 41 34 119
2017 Less than 3 years in the federal public service 24 33 43 84
2017 3 to 10 years in the federal public service 14 50 36 267
2017 11 to 20 years in the federal public service 14 52 33 252
2017 More than 20 years in the federal public service 32 40 28 124
2014 Less than 3 years in the federal public service 32 37 32 98
2014 3 to 10 years in the federal public service 29 39 32 290
2014 11 to 20 years in the federal public service 18 46 36 226
2014 More than 20 years in the federal public service 32 42 27 196

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 11 6 5 73 5 18
2020 3 to 10 years in the federal public service 5 29 32 13 11 9 33
2020 11 to 20 years in the federal public service 15 28 48 4 0 5 54
2020 More than 20 years in the federal public service 55 8 34 0 2 0 39
2019 Less than 3 years in the federal public service 0 14 16 7 55 7 45
2019 3 to 10 years in the federal public service 3 38 29 9 12 9 49
2019 11 to 20 years in the federal public service 15 29 46 0 3 7 63
2019 More than 20 years in the federal public service 55 15 20 0 5 5 38
2018 Less than 3 years in the federal public service 0 44 34 0 14 8 13
2018 3 to 10 years in the federal public service 7 38 36 10 0 9 39
2018 11 to 20 years in the federal public service 11 32 46 0 0 11 43
2018 More than 20 years in the federal public service 83 4 6 0 0 7 29
2017 Less than 3 years in the federal public service 0 15 5 0 74 5 20
2017 3 to 10 years in the federal public service 5 25 39 13 18 0 39
2017 11 to 20 years in the federal public service 14 33 40 0 3 10 37
2017 More than 20 years in the federal public service 64 2 21 0 12 0 39
2014 Less than 3 years in the federal public service 0 14 23 8 9999 56 30
2014 3 to 10 years in the federal public service 4 31 40 10 9999 15 82
2014 11 to 20 years in the federal public service 2 19 60 7 9999 12 40
2014 More than 20 years in the federal public service 64 5 17 5 9999 9 61
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 5 95 199
2020 11 to 20 years in the federal public service 7 93 286
2019 3 to 10 years in the federal public service 10 90 223
2019 11 to 20 years in the federal public service 13 87 308
2018 Less than 3 years in the federal public service 7 93 77
2018 3 to 10 years in the federal public service 9 91 213
2018 11 to 20 years in the federal public service 11 89 238
2018 More than 20 years in the federal public service 7 93 118

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 53 47 19
2019 3 to 10 years in the federal public service 76 24 21
2019 11 to 20 years in the federal public service 59 41 39
2018 3 to 10 years in the federal public service 59 41 19
2018 11 to 20 years in the federal public service 62 38 24

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 58 42 19
2019 3 to 10 years in the federal public service 58 42 21
2019 11 to 20 years in the federal public service 37 63 39
2018 3 to 10 years in the federal public service 36 64 19
2018 11 to 20 years in the federal public service 52 48 24

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 21
2019 11 to 20 years in the federal public service 15 85 39
2018 11 to 20 years in the federal public service 0 100 24

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2020 11 to 20 years in the federal public service 0 100 19
2019 3 to 10 years in the federal public service 0 100 21
2019 11 to 20 years in the federal public service 0 100 39
2018 3 to 10 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 0 100 24

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2020 11 to 20 years in the federal public service 0 100 19
2019 3 to 10 years in the federal public service 0 100 21
2018 11 to 20 years in the federal public service 0 100 24

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 54 46 19
2019 3 to 10 years in the federal public service 40 60 20
2019 11 to 20 years in the federal public service 42 58 39
2018 3 to 10 years in the federal public service 29 71 19
2018 11 to 20 years in the federal public service 29 71 24

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 45 55 11
2020 11 to 20 years in the federal public service 46 54 19
2019 3 to 10 years in the federal public service 60 40 20
2019 11 to 20 years in the federal public service 16 84 39
2018 3 to 10 years in the federal public service 42 58 19
2018 11 to 20 years in the federal public service 44 56 24

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 54 46 11
2020 11 to 20 years in the federal public service 46 54 19
2019 3 to 10 years in the federal public service 47 53 20
2019 11 to 20 years in the federal public service 42 58 39
2018 3 to 10 years in the federal public service 60 40 19
2018 11 to 20 years in the federal public service 25 75 24

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 45 55 11
2020 11 to 20 years in the federal public service 32 68 19
2019 3 to 10 years in the federal public service 31 69 20
2019 11 to 20 years in the federal public service 19 81 39
2018 3 to 10 years in the federal public service 35 65 19
2018 11 to 20 years in the federal public service 26 74 24

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 31 69 20
2019 11 to 20 years in the federal public service 23 77 39
2018 3 to 10 years in the federal public service 39 61 19
2018 11 to 20 years in the federal public service 24 76 24

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 58 42 11
2020 11 to 20 years in the federal public service 63 37 19
2019 3 to 10 years in the federal public service 55 45 20
2019 11 to 20 years in the federal public service 71 29 39
2018 3 to 10 years in the federal public service 41 59 19
2018 11 to 20 years in the federal public service 52 48 24

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 44 56 11
2020 11 to 20 years in the federal public service 47 53 19
2019 3 to 10 years in the federal public service 33 67 20
2019 11 to 20 years in the federal public service 32 68 39
2018 11 to 20 years in the federal public service 30 70 24

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2020 11 to 20 years in the federal public service 0 100 19
2019 3 to 10 years in the federal public service 0 100 20
2019 11 to 20 years in the federal public service 0 100 39
2018 3 to 10 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 0 100 24

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 19

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 12 88 39

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 46 54 11
2020 11 to 20 years in the federal public service 51 49 19
2019 3 to 10 years in the federal public service 50 50 20
2019 11 to 20 years in the federal public service 25 75 39
2018 3 to 10 years in the federal public service 41 59 19
2018 11 to 20 years in the federal public service 31 69 24

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 19 81 39
2018 11 to 20 years in the federal public service 21 79 24

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 44 56 11
2020 11 to 20 years in the federal public service 56 44 19
2019 3 to 10 years in the federal public service 60 40 20
2019 11 to 20 years in the federal public service 65 35 38
2018 3 to 10 years in the federal public service 56 44 19
2018 11 to 20 years in the federal public service 58 42 24

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 41 59 19
2019 3 to 10 years in the federal public service 26 74 20
2019 11 to 20 years in the federal public service 23 77 38
2018 3 to 10 years in the federal public service 32 68 19
2018 11 to 20 years in the federal public service 20 80 24

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 20 80 38

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2020 11 to 20 years in the federal public service 31 69 19
2018 3 to 10 years in the federal public service 0 100 19

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 38
2018 3 to 10 years in the federal public service 0 100 19

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 12 88 38

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 19

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 25 75 20
2019 11 to 20 years in the federal public service 28 72 38
2018 3 to 10 years in the federal public service 32 68 19
2018 11 to 20 years in the federal public service 28 72 24

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 12 88 38
2018 3 to 10 years in the federal public service 0 100 19

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 24 76 38
2018 3 to 10 years in the federal public service 31 69 19
2018 11 to 20 years in the federal public service 27 73 21

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 19

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 16 84 38

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 21

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 21

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 21

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 18 82 38
2018 3 to 10 years in the federal public service 44 56 19
2018 11 to 20 years in the federal public service 35 65 21

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 37 63 38
2018 3 to 10 years in the federal public service 64 36 19
2018 11 to 20 years in the federal public service 44 56 21

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 38
2018 3 to 10 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 0 100 21

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 55 45 38
2018 3 to 10 years in the federal public service 64 36 19
2018 11 to 20 years in the federal public service 63 37 21

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 38
2018 3 to 10 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 0 100 21

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 10 13 1 0 34 16 72 2 85
2020 3 to 10 years in the federal public service 14 14 20 4 3 35 10 52 13 199
2020 11 to 20 years in the federal public service 12 17 21 5 5 34 5 49 16 286
2020 More than 20 years in the federal public service 15 21 15 4 6 35 4 60 16 133
2019 Less than 3 years in the federal public service 20 12 10 3 2 36 17 68 11 156
2019 3 to 10 years in the federal public service 13 15 18 7 4 29 13 49 20 224
2019 11 to 20 years in the federal public service 12 17 21 7 5 32 7 47 19 306
2019 More than 20 years in the federal public service 16 22 14 7 4 32 5 60 18 135
2018 Less than 3 years in the federal public service 16 15 18 0 2 41 9 61 4 76
2018 3 to 10 years in the federal public service 17 11 22 7 4 32 7 46 18 212
2018 11 to 20 years in the federal public service 13 17 18 9 7 31 6 47 26 238
2018 More than 20 years in the federal public service 15 19 22 5 2 29 8 54 11 120
2017 Less than 3 years in the federal public service 20 14 13 4 0 33 18 67 7 84
2017 3 to 10 years in the federal public service 12 15 17 7 6 33 10 48 22 267
2017 11 to 20 years in the federal public service 12 17 17 6 7 34 8 49 22 252
2017 More than 20 years in the federal public service 11 18 25 4 9 26 7 44 19 124
2014 Less than 3 years in the federal public service 19 10 18 4 1 38 9 56 11 98
2014 3 to 10 years in the federal public service 14 12 20 8 4 31 11 44 21 290
2014 11 to 20 years in the federal public service 10 16 20 7 3 37 8 47 17 226
2014 More than 20 years in the federal public service 8 20 19 5 8 34 5 47 22 196

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 27 8 1 0 19 4 88 1 85
2020 3 to 10 years in the federal public service 26 31 21 6 3 12 2 66 10 199
2020 11 to 20 years in the federal public service 23 39 21 7 3 6 0 67 10 287
2020 More than 20 years in the federal public service 30 34 13 3 6 13 1 74 11 133
2019 Less than 3 years in the federal public service 39 29 11 2 1 16 1 83 4 157
2019 3 to 10 years in the federal public service 22 36 19 4 4 14 2 69 9 224
2019 11 to 20 years in the federal public service 24 40 16 5 4 11 1 72 10 307
2019 More than 20 years in the federal public service 31 37 15 5 5 8 0 73 11 136
2018 Less than 3 years in the federal public service 38 26 16 0 2 18 0 78 2 76
2018 3 to 10 years in the federal public service 28 28 21 6 3 13 1 65 10 213
2018 11 to 20 years in the federal public service 24 32 18 8 5 13 0 65 15 240
2018 More than 20 years in the federal public service 21 40 19 3 3 12 2 71 7 118
2017 Less than 3 years in the federal public service 30 28 9 2 0 26 3 83 3 84
2017 3 to 10 years in the federal public service 23 31 17 6 3 17 3 68 11 265
2017 11 to 20 years in the federal public service 20 35 20 4 6 13 1 64 12 252
2017 More than 20 years in the federal public service 20 32 21 4 7 14 2 62 13 124
2014 Less than 3 years in the federal public service 35 16 13 4 1 29 2 73 8 98
2014 3 to 10 years in the federal public service 18 29 21 8 3 19 1 59 14 290
2014 11 to 20 years in the federal public service 16 31 23 8 2 18 1 58 13 226
2014 More than 20 years in the federal public service 17 32 22 7 5 16 1 59 15 196
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 3 97 197
2020 11 to 20 years in the federal public service 6 94 287
2019 3 to 10 years in the federal public service 7 93 223
2019 11 to 20 years in the federal public service 2 98 306
2018 3 to 10 years in the federal public service 4 96 211
2018 11 to 20 years in the federal public service 3 97 239

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 59 41 15

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17
2019 3 to 10 years in the federal public service 0 100 15

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17
2019 3 to 10 years in the federal public service 0 100 15

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 35 65 17
2019 3 to 10 years in the federal public service 35 65 15

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17
2019 3 to 10 years in the federal public service 0 100 15

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 34 66 17
2019 3 to 10 years in the federal public service 34 66 15

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17
2019 3 to 10 years in the federal public service 0 100 15

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 61 39 17
2019 3 to 10 years in the federal public service 59 41 15

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 34 66 17

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 17

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 70 30 17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 24 8 13 3 0 36 17 66 5 84
2020 3 to 10 years in the federal public service 17 13 21 3 2 36 7 53 9 198
2020 11 to 20 years in the federal public service 13 19 22 4 2 35 5 53 10 285
2020 More than 20 years in the federal public service 16 22 14 3 3 39 4 66 10 133
2019 Less than 3 years in the federal public service 24 10 9 1 0 38 19 78 1 157
2019 3 to 10 years in the federal public service 12 15 18 3 3 36 12 54 11 223
2019 11 to 20 years in the federal public service 13 15 21 2 1 42 6 54 6 306
2019 More than 20 years in the federal public service 16 21 20 3 3 34 3 57 11 136
2018 Less than 3 years in the federal public service 18 12 20 1 0 42 5 58 3 76
2018 3 to 10 years in the federal public service 15 11 27 2 1 38 5 47 6 212
2018 11 to 20 years in the federal public service 13 19 21 2 2 39 4 57 7 240
2018 More than 20 years in the federal public service 13 21 24 3 1 32 7 56 6 119
2017 Less than 3 years in the federal public service 21 13 13 2 1 34 15 67 7 84
2017 3 to 10 years in the federal public service 13 17 16 2 1 39 10 60 7 266
2017 11 to 20 years in the federal public service 10 16 20 2 2 43 7 52 8 251
2017 More than 20 years in the federal public service 10 19 21 3 3 34 10 52 11 124
2014 Less than 3 years in the federal public service 23 11 19 2 1 39 5 60 5 98
2014 3 to 10 years in the federal public service 13 12 21 2 2 40 9 50 8 290
2014 11 to 20 years in the federal public service 6 19 21 1 3 44 7 50 8 226
2014 More than 20 years in the federal public service 8 20 20 2 3 43 4 53 9 195

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 27 10 1 0 15 4 86 2 85
2020 3 to 10 years in the federal public service 25 32 18 6 2 15 2 69 9 198
2020 11 to 20 years in the federal public service 23 38 23 4 2 10 0 68 7 286
2020 More than 20 years in the federal public service 32 32 15 7 3 10 1 73 11 132
2019 Less than 3 years in the federal public service 40 29 10 1 0 15 5 86 1 157
2019 3 to 10 years in the federal public service 26 39 12 5 2 14 2 77 8 222
2019 11 to 20 years in the federal public service 24 39 19 3 1 14 1 73 4 307
2019 More than 20 years in the federal public service 33 35 13 5 3 11 0 76 9 135
2018 Less than 3 years in the federal public service 39 26 17 1 0 17 0 77 2 76
2018 3 to 10 years in the federal public service 27 28 25 4 1 15 1 65 6 213
2018 11 to 20 years in the federal public service 25 34 21 3 2 15 0 69 5 239
2018 More than 20 years in the federal public service 20 40 19 5 1 13 2 71 7 119
2017 Less than 3 years in the federal public service 34 27 10 1 2 21 5 82 5 84
2017 3 to 10 years in the federal public service 22 34 18 3 0 20 3 73 4 267
2017 11 to 20 years in the federal public service 20 36 18 3 2 19 1 70 7 250
2017 More than 20 years in the federal public service 16 38 16 3 5 16 5 69 10 124
2014 Less than 3 years in the federal public service 35 20 15 2 1 25 2 76 4 98
2014 3 to 10 years in the federal public service 22 25 22 4 2 25 2 63 7 290
2014 11 to 20 years in the federal public service 14 27 21 4 3 30 1 60 9 225
2014 More than 20 years in the federal public service 15 34 24 4 2 20 1 62 7 196
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 30 23 8 14 0 1 55 22 85
2020 3 to 10 years in the federal public service 28 25 18 9 18 0 2 54 28 199
2020 11 to 20 years in the federal public service 29 27 20 10 12 0 2 57 23 286
2020 More than 20 years in the federal public service 24 33 20 9 11 0 2 58 21 132

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 32 17 10 6 0 0 66 16 85
2020 3 to 10 years in the federal public service 36 32 19 8 5 0 0 68 13 198
2020 11 to 20 years in the federal public service 40 27 18 7 7 0 0 68 14 287
2020 More than 20 years in the federal public service 44 30 14 6 4 1 1 75 10 132
2019 Less than 3 years in the federal public service 42 28 15 10 5 1 0 70 15 157
2019 3 to 10 years in the federal public service 29 34 15 14 7 0 0 63 21 224
2019 11 to 20 years in the federal public service 36 27 18 8 8 0 2 65 17 307
2019 More than 20 years in the federal public service 44 27 18 4 5 0 2 72 9 134
2018 Less than 3 years in the federal public service 29 35 21 4 12 0 0 64 15 77
2018 3 to 10 years in the federal public service 23 33 18 13 12 1 1 56 25 213
2018 11 to 20 years in the federal public service 30 29 24 8 8 1 1 60 16 240
2018 More than 20 years in the federal public service 50 22 15 5 6 1 1 74 11 121
2017 Less than 3 years in the federal public service 23 28 22 10 15 0 1 52 26 84
2017 3 to 10 years in the federal public service 22 24 23 16 13 0 1 47 30 267
2017 11 to 20 years in the federal public service 25 28 19 12 11 1 4 55 24 251
2017 More than 20 years in the federal public service 32 25 22 12 5 1 3 59 18 122

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 32 21 8 7 0 0 64 15 85
2020 3 to 10 years in the federal public service 29 24 28 12 7 0 0 53 19 198
2020 11 to 20 years in the federal public service 22 20 29 19 10 0 0 42 29 287
2020 More than 20 years in the federal public service 16 24 23 19 16 0 1 40 36 133
2019 Less than 3 years in the federal public service 46 27 18 6 3 0 0 73 9 157
2019 3 to 10 years in the federal public service 26 34 23 10 7 0 0 60 17 223
2019 11 to 20 years in the federal public service 17 30 30 13 10 0 1 47 23 307
2019 More than 20 years in the federal public service 22 24 25 17 12 0 1 46 29 136
2018 Less than 3 years in the federal public service 27 45 20 4 3 1 0 73 7 77
2018 3 to 10 years in the federal public service 18 29 32 15 4 0 2 47 20 213
2018 11 to 20 years in the federal public service 15 27 28 17 12 0 0 42 30 240
2018 More than 20 years in the federal public service 21 26 30 16 7 0 0 47 23 121
2017 Less than 3 years in the federal public service 33 42 18 5 1 0 0 76 6 84
2017 3 to 10 years in the federal public service 20 34 27 14 4 0 0 54 18 267
2017 11 to 20 years in the federal public service 15 26 30 15 13 0 1 41 28 252
2017 More than 20 years in the federal public service 13 24 33 16 10 1 3 38 27 124

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 29 9 10 1 0 1 80 12 85
2020 3 to 10 years in the federal public service 42 28 21 5 2 0 1 72 7 199
2020 11 to 20 years in the federal public service 28 34 20 13 4 0 1 62 18 283
2020 More than 20 years in the federal public service 23 25 25 12 12 1 2 50 25 133
2019 Less than 3 years in the federal public service 61 28 8 2 1 0 1 89 3 155
2019 3 to 10 years in the federal public service 44 26 20 6 3 0 0 70 9 224
2019 11 to 20 years in the federal public service 23 32 28 10 5 0 2 57 14 304
2019 More than 20 years in the federal public service 28 29 22 13 6 0 2 58 19 135
2018 Less than 3 years in the federal public service 50 32 8 7 1 1 1 83 8 77
2018 3 to 10 years in the federal public service 31 30 26 7 1 2 3 64 8 211
2018 11 to 20 years in the federal public service 23 28 25 16 7 0 2 52 23 238
2018 More than 20 years in the federal public service 24 36 24 10 4 0 3 61 14 121
2017 Less than 3 years in the federal public service 51 28 14 4 0 0 2 81 5 84
2017 3 to 10 years in the federal public service 33 36 20 8 3 0 0 69 11 263
2017 11 to 20 years in the federal public service 22 27 24 15 8 0 3 51 24 250
2017 More than 20 years in the federal public service 23 24 25 15 7 2 3 50 24 123

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 26 16 14 13 0 0 57 27 84
2020 3 to 10 years in the federal public service 20 20 25 18 15 1 2 40 34 199
2020 11 to 20 years in the federal public service 17 21 16 22 23 0 2 38 46 285
2020 More than 20 years in the federal public service 14 21 24 16 23 1 1 36 40 132
2019 Less than 3 years in the federal public service 43 20 17 10 7 1 1 65 18 157
2019 3 to 10 years in the federal public service 25 27 23 12 13 0 0 52 25 224
2019 11 to 20 years in the federal public service 20 26 23 17 13 1 1 46 30 306
2019 More than 20 years in the federal public service 19 24 22 13 21 1 1 43 34 135
2018 Less than 3 years in the federal public service 28 39 22 8 1 1 0 68 10 75
2018 3 to 10 years in the federal public service 19 26 28 16 7 1 3 47 24 212
2018 11 to 20 years in the federal public service 15 21 26 20 15 0 2 37 36 240
2018 More than 20 years in the federal public service 16 20 25 21 16 0 2 37 37 121
2017 Less than 3 years in the federal public service 48 22 19 3 5 0 4 72 8 84
2017 3 to 10 years in the federal public service 19 31 28 10 12 0 1 50 22 266
2017 11 to 20 years in the federal public service 16 19 25 19 18 0 2 36 38 252
2017 More than 20 years in the federal public service 18 22 22 19 14 2 2 42 35 124

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 15 10 1 0 0 2 89 1 85
2020 3 to 10 years in the federal public service 63 18 9 3 2 0 6 86 5 199
2020 11 to 20 years in the federal public service 48 24 12 6 2 0 8 79 8 285
2020 More than 20 years in the federal public service 42 19 16 3 8 1 10 69 13 132
2019 Less than 3 years in the federal public service 80 15 1 0 1 1 2 98 1 156
2019 3 to 10 years in the federal public service 67 18 5 3 1 0 6 90 4 224
2019 11 to 20 years in the federal public service 52 21 11 3 3 0 11 82 6 305
2019 More than 20 years in the federal public service 58 19 8 3 2 1 8 85 6 133
2018 Less than 3 years in the federal public service 80 12 2 1 0 0 5 96 1 76
2018 3 to 10 years in the federal public service 60 20 11 2 1 0 7 86 3 213
2018 11 to 20 years in the federal public service 47 21 12 5 4 0 10 76 10 238
2018 More than 20 years in the federal public service 50 19 11 3 2 0 15 81 6 120
2017 Less than 3 years in the federal public service 72 13 3 1 0 0 11 95 1 84
2017 3 to 10 years in the federal public service 58 19 8 1 1 1 11 88 3 265
2017 11 to 20 years in the federal public service 42 22 11 7 2 1 14 76 11 251
2017 More than 20 years in the federal public service 42 15 10 4 3 2 24 77 10 124

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 23 18 7 4 0 0 72 11 85
2020 3 to 10 years in the federal public service 31 32 19 9 9 0 0 63 19 198
2020 11 to 20 years in the federal public service 25 26 21 14 11 0 1 52 26 286
2020 More than 20 years in the federal public service 34 21 24 7 9 2 3 58 17 132
2019 Less than 3 years in the federal public service 51 33 11 2 2 0 1 85 4 157
2019 3 to 10 years in the federal public service 41 30 15 6 8 0 1 70 14 223
2019 11 to 20 years in the federal public service 35 30 18 9 8 0 0 65 17 306
2019 More than 20 years in the federal public service 38 32 17 7 4 1 1 72 11 134
2018 Less than 3 years in the federal public service 47 34 15 0 3 0 1 82 3 77
2018 3 to 10 years in the federal public service 33 31 23 5 6 0 2 65 12 212
2018 11 to 20 years in the federal public service 28 30 22 11 8 0 1 58 20 240
2018 More than 20 years in the federal public service 33 32 19 7 5 1 3 68 13 120
2017 Less than 3 years in the federal public service 43 38 12 2 4 0 1 82 6 84
2017 3 to 10 years in the federal public service 39 29 19 8 5 0 1 68 12 267
2017 11 to 20 years in the federal public service 31 28 20 12 7 0 2 60 19 251
2017 More than 20 years in the federal public service 38 26 21 6 7 2 2 66 12 124

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 15 9 5 3 0 16 80 9 85
2020 3 to 10 years in the federal public service 32 23 18 6 10 0 10 62 19 198
2020 11 to 20 years in the federal public service 28 21 21 13 15 0 3 50 29 287
2020 More than 20 years in the federal public service 31 30 15 13 5 0 7 65 20 132

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 34 15 5 2 0 0 78 7 85
2020 3 to 10 years in the federal public service 32 29 20 12 7 0 0 61 19 199
2020 11 to 20 years in the federal public service 23 39 23 11 5 0 0 62 15 287
2020 More than 20 years in the federal public service 33 32 21 8 3 1 2 67 11 131
2019 Less than 3 years in the federal public service 57 24 10 5 2 1 2 82 7 157
2019 3 to 10 years in the federal public service 34 31 21 9 3 0 1 66 13 223
2019 11 to 20 years in the federal public service 27 36 22 8 6 1 1 64 14 305
2019 More than 20 years in the federal public service 31 33 24 9 1 1 1 65 10 135
2018 Less than 3 years in the federal public service 39 29 24 6 0 0 2 69 6 76
2018 3 to 10 years in the federal public service 26 35 19 11 6 1 1 63 17 211
2018 11 to 20 years in the federal public service 26 33 27 8 4 0 2 61 12 238
2018 More than 20 years in the federal public service 27 43 16 6 4 1 3 73 10 120
2017 Less than 3 years in the federal public service 46 34 13 4 1 1 1 82 5 84
2017 3 to 10 years in the federal public service 25 38 22 10 3 1 1 64 13 266
2017 11 to 20 years in the federal public service 24 37 21 10 5 0 2 63 15 251
2017 More than 20 years in the federal public service 29 23 23 18 4 1 2 54 22 124

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 38 10 7 2 0 1 80 9 85
2020 3 to 10 years in the federal public service 28 35 22 9 4 1 1 64 14 199
2020 11 to 20 years in the federal public service 23 30 25 15 5 0 2 54 20 286
2020 More than 20 years in the federal public service 21 31 26 12 7 2 1 54 19 131
2019 Less than 3 years in the federal public service 52 29 12 4 3 1 1 82 6 157
2019 3 to 10 years in the federal public service 32 37 17 9 3 0 1 70 13 224
2019 11 to 20 years in the federal public service 24 35 27 9 5 0 1 59 14 305
2019 More than 20 years in the federal public service 22 42 16 13 6 0 1 64 19 135
2018 Less than 3 years in the federal public service 36 36 16 9 0 1 1 74 9 76
2018 3 to 10 years in the federal public service 24 40 22 10 3 0 1 65 13 211
2018 11 to 20 years in the federal public service 22 36 24 13 3 0 1 59 16 238
2018 More than 20 years in the federal public service 25 35 20 12 5 2 1 62 18 120
2017 Less than 3 years in the federal public service 48 27 12 8 2 0 2 77 11 84
2017 3 to 10 years in the federal public service 30 29 27 10 3 0 1 59 13 267
2017 11 to 20 years in the federal public service 18 30 27 14 8 1 3 50 23 251
2017 More than 20 years in the federal public service 19 26 33 12 7 2 2 46 20 124

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 24 17 4 0 0 1 79 4 85
2020 3 to 10 years in the federal public service 36 31 17 12 3 0 1 67 15 199
2020 11 to 20 years in the federal public service 31 28 24 11 4 0 1 61 15 286
2020 More than 20 years in the federal public service 31 38 18 6 4 2 1 71 11 131
2019 Less than 3 years in the federal public service 55 29 8 4 4 0 1 84 8 157
2019 3 to 10 years in the federal public service 37 31 15 10 4 1 1 70 15 223
2019 11 to 20 years in the federal public service 34 34 16 11 4 0 1 68 15 306
2019 More than 20 years in the federal public service 33 32 24 6 4 0 2 66 10 135
2018 Less than 3 years in the federal public service 43 26 15 12 3 0 1 70 15 76
2018 3 to 10 years in the federal public service 34 32 20 8 3 1 1 68 12 211
2018 11 to 20 years in the federal public service 29 30 24 12 3 0 0 60 16 238
2018 More than 20 years in the federal public service 29 38 18 5 6 1 3 70 11 120
2017 Less than 3 years in the federal public service 49 27 15 3 2 0 3 79 6 84
2017 3 to 10 years in the federal public service 32 35 20 7 4 0 1 68 11 267
2017 11 to 20 years in the federal public service 28 29 21 11 6 1 3 60 18 250
2017 More than 20 years in the federal public service 26 28 20 16 7 2 1 55 24 124

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 21 7 4 2 0 2 86 6 85
2020 3 to 10 years in the federal public service 48 23 15 6 5 1 2 73 11 198
2020 11 to 20 years in the federal public service 42 26 15 9 6 0 1 69 15 285
2020 More than 20 years in the federal public service 38 32 15 6 7 1 2 72 13 132
2019 Less than 3 years in the federal public service 69 20 5 2 2 1 1 91 4 157
2019 3 to 10 years in the federal public service 51 24 9 7 5 2 1 78 13 222
2019 11 to 20 years in the federal public service 42 31 13 7 5 0 1 74 13 305
2019 More than 20 years in the federal public service 47 26 10 9 7 0 2 74 16 136

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 31 21 13 7 0 0 60 20 85
2020 3 to 10 years in the federal public service 30 24 23 13 10 0 0 54 23 199
2020 11 to 20 years in the federal public service 27 28 24 14 7 0 0 55 21 287
2020 More than 20 years in the federal public service 29 29 21 12 8 0 1 59 20 132

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 36 20 5 2 0 0 73 7 84
2020 3 to 10 years in the federal public service 36 32 19 10 2 1 0 68 12 197
2020 11 to 20 years in the federal public service 29 32 24 9 5 0 1 62 14 286
2020 More than 20 years in the federal public service 26 32 22 14 5 0 2 59 19 131
2019 Less than 3 years in the federal public service 48 31 14 5 1 0 1 79 7 155
2019 3 to 10 years in the federal public service 39 36 16 4 3 0 2 77 7 222
2019 11 to 20 years in the federal public service 35 33 19 9 4 0 1 68 13 305
2019 More than 20 years in the federal public service 32 33 19 11 3 0 2 67 14 133
2018 Less than 3 years in the federal public service 43 30 12 12 3 0 0 73 14 74
2018 3 to 10 years in the federal public service 36 31 21 7 3 0 1 69 10 211
2018 11 to 20 years in the federal public service 30 35 24 6 4 1 1 66 10 238
2018 More than 20 years in the federal public service 30 36 17 11 2 1 3 69 14 117
2017 Less than 3 years in the federal public service 47 26 19 5 0 1 3 76 5 84
2017 3 to 10 years in the federal public service 41 31 20 4 3 0 2 73 7 267
2017 11 to 20 years in the federal public service 29 34 18 10 4 2 3 66 15 251
2017 More than 20 years in the federal public service 35 27 19 9 4 2 3 66 14 124

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 24 9 6 3 0 1 81 9 85
2020 3 to 10 years in the federal public service 42 22 19 11 5 0 1 65 16 198
2020 11 to 20 years in the federal public service 45 29 17 7 1 0 2 75 9 284
2020 More than 20 years in the federal public service 43 30 15 5 5 0 2 74 10 130
2019 Less than 3 years in the federal public service 69 20 8 2 1 0 1 89 3 157
2019 3 to 10 years in the federal public service 54 27 12 4 1 0 1 82 5 224
2019 11 to 20 years in the federal public service 55 30 8 3 4 0 1 85 7 305
2019 More than 20 years in the federal public service 65 19 9 3 1 0 3 86 5 133
2018 Less than 3 years in the federal public service 64 21 7 1 3 0 4 89 4 76
2018 3 to 10 years in the federal public service 54 27 12 5 1 1 1 82 6 211
2018 11 to 20 years in the federal public service 56 28 8 4 3 0 2 85 6 238
2018 More than 20 years in the federal public service 63 16 11 4 2 0 3 82 7 120
2017 Less than 3 years in the federal public service 66 21 10 2 1 0 0 87 4 84
2017 3 to 10 years in the federal public service 60 23 11 4 2 0 1 84 6 267
2017 11 to 20 years in the federal public service 59 22 9 4 4 0 2 83 8 252
2017 More than 20 years in the federal public service 56 20 12 7 2 0 2 78 9 124

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 41 21 8 0 0 0 71 8 84
2020 3 to 10 years in the federal public service 26 35 23 9 6 0 0 61 15 197
2020 11 to 20 years in the federal public service 30 37 19 10 3 0 0 68 13 285
2020 More than 20 years in the federal public service 33 36 17 9 3 0 1 70 12 133

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 16 7 0 1 0 8 92 1 85
2020 3 to 10 years in the federal public service 70 16 4 1 1 0 8 93 2 198
2020 11 to 20 years in the federal public service 69 17 7 2 0 1 4 90 2 285
2020 More than 20 years in the federal public service 65 19 7 3 1 1 4 88 5 133
2019 Less than 3 years in the federal public service 86 4 4 1 1 1 4 95 1 156
2019 3 to 10 years in the federal public service 79 9 4 2 0 0 5 93 3 222
2019 11 to 20 years in the federal public service 78 11 3 0 1 1 7 96 1 305
2019 More than 20 years in the federal public service 77 12 1 3 1 0 5 95 5 135
2018 Less than 3 years in the federal public service 80 10 3 0 1 1 4 96 1 75
2018 3 to 10 years in the federal public service 81 7 3 1 1 1 6 95 2 211
2018 11 to 20 years in the federal public service 76 15 3 1 2 1 3 94 3 238
2018 More than 20 years in the federal public service 73 11 4 2 2 0 8 92 4 120

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 86 6 2 1 0 0 5 97 1 85
2020 3 to 10 years in the federal public service 79 10 2 2 1 0 6 95 3 197
2020 11 to 20 years in the federal public service 80 9 4 1 3 0 2 91 4 283
2020 More than 20 years in the federal public service 79 9 2 3 2 0 5 92 5 133
2019 Less than 3 years in the federal public service 88 6 2 1 1 0 2 96 2 156
2019 3 to 10 years in the federal public service 76 11 5 1 4 1 2 90 5 224
2019 11 to 20 years in the federal public service 74 11 6 3 3 0 2 88 6 305
2019 More than 20 years in the federal public service 82 6 4 3 2 0 2 90 6 134
2018 Less than 3 years in the federal public service 85 7 5 0 1 0 2 94 1 76
2018 3 to 10 years in the federal public service 74 12 5 2 1 0 4 91 4 210
2018 11 to 20 years in the federal public service 71 10 6 4 2 2 4 86 7 236
2018 More than 20 years in the federal public service 75 9 5 2 2 0 6 89 5 120
2017 Less than 3 years in the federal public service 86 4 1 1 3 1 4 94 5 84
2017 3 to 10 years in the federal public service 83 8 3 2 1 0 3 94 3 265
2017 11 to 20 years in the federal public service 68 11 7 6 2 1 5 84 9 252
2017 More than 20 years in the federal public service 72 10 7 2 3 1 4 86 6 124

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 19 3 4 1 0 4 91 6 85
2020 3 to 10 years in the federal public service 63 21 7 4 1 1 3 87 5 198
2020 11 to 20 years in the federal public service 65 23 4 3 2 0 2 91 5 284
2020 More than 20 years in the federal public service 65 21 7 3 1 0 2 88 5 131
2019 Less than 3 years in the federal public service 66 19 11 2 1 0 2 86 3 156
2019 3 to 10 years in the federal public service 53 30 10 4 2 1 0 83 6 223
2019 11 to 20 years in the federal public service 47 33 11 5 3 0 1 81 8 303
2019 More than 20 years in the federal public service 58 22 14 2 3 0 1 81 5 134
2018 Less than 3 years in the federal public service 58 28 10 1 2 0 1 86 4 77
2018 3 to 10 years in the federal public service 43 34 13 6 2 0 2 78 8 213
2018 11 to 20 years in the federal public service 52 28 12 3 3 0 1 81 7 238
2018 More than 20 years in the federal public service 55 26 10 5 3 0 2 82 8 120
2017 Less than 3 years in the federal public service 68 23 4 3 0 1 1 93 3 84
2017 3 to 10 years in the federal public service 52 31 8 5 2 0 2 85 7 266
2017 11 to 20 years in the federal public service 52 25 11 5 3 0 4 80 8 252
2017 More than 20 years in the federal public service 57 24 10 3 2 1 3 85 5 124

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 8 5 2 0 0 4 93 2 85
2020 3 to 10 years in the federal public service 70 15 8 2 2 1 3 88 4 198
2020 11 to 20 years in the federal public service 67 16 7 5 3 0 2 85 8 284
2020 More than 20 years in the federal public service 66 18 6 6 3 0 2 85 9 133
2019 Less than 3 years in the federal public service 80 10 6 1 1 1 2 92 1 156
2019 3 to 10 years in the federal public service 65 20 6 4 4 0 0 86 8 222
2019 11 to 20 years in the federal public service 61 19 10 5 4 0 1 81 9 303
2019 More than 20 years in the federal public service 68 13 6 7 3 1 2 83 11 135
2018 Less than 3 years in the federal public service 76 11 7 2 2 0 1 88 5 76
2018 3 to 10 years in the federal public service 54 25 10 5 4 0 2 81 9 212
2018 11 to 20 years in the federal public service 59 19 9 6 5 0 1 80 11 238
2018 More than 20 years in the federal public service 61 22 7 4 4 1 2 85 8 120
2017 Less than 3 years in the federal public service 76 11 5 3 1 1 3 90 5 84
2017 3 to 10 years in the federal public service 67 17 7 4 3 0 2 86 7 265
2017 11 to 20 years in the federal public service 60 14 9 7 6 0 4 77 13 251
2017 More than 20 years in the federal public service 59 18 8 6 3 1 5 82 10 124

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 1 4 2 0 0 30 92 3 83
2020 3 to 10 years in the federal public service 66 8 1 0 0 0 25 97 1 197
2020 11 to 20 years in the federal public service 63 10 3 2 1 0 20 93 4 286
2020 More than 20 years in the federal public service 51 17 5 5 1 1 21 86 8 133
2019 Less than 3 years in the federal public service 72 1 2 0 0 0 25 98 0 156
2019 3 to 10 years in the federal public service 61 8 3 1 0 0 27 95 2 222
2019 11 to 20 years in the federal public service 51 15 5 3 2 0 24 87 6 302
2019 More than 20 years in the federal public service 64 10 3 2 2 0 20 93 4 134
2018 Less than 3 years in the federal public service 66 4 1 0 2 0 26 95 3 77
2018 3 to 10 years in the federal public service 56 11 4 1 1 0 26 91 3 212
2018 11 to 20 years in the federal public service 51 11 7 3 3 0 24 82 8 238
2018 More than 20 years in the federal public service 51 18 5 2 1 0 23 90 4 118
2017 Less than 3 years in the federal public service 70 3 1 0 0 1 24 98 0 83
2017 3 to 10 years in the federal public service 63 10 3 2 1 0 21 93 3 267
2017 11 to 20 years in the federal public service 48 13 4 3 2 1 28 87 8 251
2017 More than 20 years in the federal public service 63 9 4 2 1 1 20 92 4 124

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 18 2 2 1 0 2 94 4 85
2020 3 to 10 years in the federal public service 64 20 9 1 1 1 4 88 2 199
2020 11 to 20 years in the federal public service 71 15 8 0 2 0 4 89 2 287
2020 More than 20 years in the federal public service 64 22 6 2 1 0 4 90 4 133
2019 Less than 3 years in the federal public service 75 13 7 2 0 1 3 91 2 156
2019 3 to 10 years in the federal public service 63 16 12 2 2 0 5 83 4 224
2019 11 to 20 years in the federal public service 67 19 5 1 1 0 7 93 2 306
2019 More than 20 years in the federal public service 69 19 5 0 1 0 5 94 1 134
2018 Less than 3 years in the federal public service 76 11 6 1 1 0 4 91 2 77
2018 3 to 10 years in the federal public service 55 23 12 4 0 0 6 83 4 212
2018 11 to 20 years in the federal public service 71 13 6 2 2 0 5 89 5 238
2018 More than 20 years in the federal public service 68 17 5 1 1 0 8 92 2 120
2017 Less than 3 years in the federal public service 77 10 1 2 2 1 6 94 5 84
2017 3 to 10 years in the federal public service 63 23 6 2 0 0 5 91 3 265
2017 11 to 20 years in the federal public service 63 16 8 2 1 0 10 88 3 251
2017 More than 20 years in the federal public service 66 16 5 2 1 2 7 91 4 124

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 9 16 14 28 0 1 41 42 85
2020 3 to 10 years in the federal public service 40 27 16 7 8 0 2 69 15 198
2020 11 to 20 years in the federal public service 55 25 8 5 5 0 2 82 10 285
2020 More than 20 years in the federal public service 69 14 9 1 3 0 5 87 3 133
2019 Less than 3 years in the federal public service 50 17 14 8 9 1 2 68 17 157
2019 3 to 10 years in the federal public service 68 13 11 3 4 0 1 81 7 224
2019 11 to 20 years in the federal public service 76 14 2 2 3 0 4 93 5 305
2019 More than 20 years in the federal public service 83 11 0 0 0 1 5 100 0 134
2018 Less than 3 years in the federal public service 37 14 23 12 14 0 0 51 26 76
2018 3 to 10 years in the federal public service 68 14 4 5 5 1 3 85 10 212
2018 11 to 20 years in the federal public service 70 16 5 2 3 0 4 91 4 237
2018 More than 20 years in the federal public service 74 12 2 2 2 3 5 94 4 120
2017 Less than 3 years in the federal public service 41 12 15 12 19 0 1 54 31 84
2017 3 to 10 years in the federal public service 65 14 8 5 5 0 2 82 10 267
2017 11 to 20 years in the federal public service 62 14 6 2 4 2 9 86 7 252
2017 More than 20 years in the federal public service 72 11 2 2 2 2 10 93 4 124

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 26 23 6 5 0 0 67 10 85
2020 3 to 10 years in the federal public service 41 29 18 6 4 1 0 71 10 198
2020 11 to 20 years in the federal public service 38 31 20 5 4 1 1 70 10 286
2020 More than 20 years in the federal public service 41 33 13 5 2 1 5 79 8 132
2019 Less than 3 years in the federal public service 57 28 8 4 1 0 3 87 5 157
2019 3 to 10 years in the federal public service 46 29 14 5 3 1 2 77 9 223
2019 11 to 20 years in the federal public service 51 28 11 4 4 0 2 80 8 304
2019 More than 20 years in the federal public service 55 28 12 2 2 0 2 85 3 134
2018 Less than 3 years in the federal public service 51 29 11 5 3 0 1 81 8 77
2018 3 to 10 years in the federal public service 44 31 14 6 2 0 4 78 7 212
2018 11 to 20 years in the federal public service 49 29 12 5 3 0 2 80 8 237
2018 More than 20 years in the federal public service 48 31 14 1 2 0 4 83 3 120
2017 Less than 3 years in the federal public service 44 36 12 3 4 0 1 82 6 84
2017 3 to 10 years in the federal public service 51 27 15 3 2 0 1 80 5 267
2017 11 to 20 years in the federal public service 43 32 13 6 2 1 4 78 8 249
2017 More than 20 years in the federal public service 56 25 10 2 1 1 5 86 3 124

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 35 26 6 3 0 0 64 9 85
2020 3 to 10 years in the federal public service 18 36 30 7 7 0 0 55 15 199
2020 11 to 20 years in the federal public service 18 40 30 6 6 0 0 58 12 287
2020 More than 20 years in the federal public service 25 43 22 4 4 0 2 69 9 132

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 17 35 38 8 2 0 0 52 10 84
2020 3 to 10 years in the federal public service 11 34 34 16 4 0 0 45 21 199
2020 11 to 20 years in the federal public service 13 29 39 14 5 0 0 42 19 286
2020 More than 20 years in the federal public service 13 36 30 12 7 1 1 49 20 132
2019 Less than 3 years in the federal public service 27 44 24 4 1 0 0 71 5 157
2019 3 to 10 years in the federal public service 20 37 28 10 4 1 0 58 14 224
2019 11 to 20 years in the federal public service 15 33 38 12 1 0 0 48 14 308
2019 More than 20 years in the federal public service 18 36 31 13 2 0 0 54 15 134
2018 Less than 3 years in the federal public service 20 50 26 3 2 0 0 69 5 77
2018 3 to 10 years in the federal public service 15 35 38 6 4 0 1 51 11 213
2018 11 to 20 years in the federal public service 12 33 39 12 3 0 0 45 15 237
2018 More than 20 years in the federal public service 12 38 36 9 4 1 0 50 13 121
2017 Less than 3 years in the federal public service 23 47 23 5 1 0 1 71 6 84
2017 3 to 10 years in the federal public service 14 41 32 11 3 0 0 54 14 267
2017 11 to 20 years in the federal public service 12 29 39 14 6 0 0 41 20 252
2017 More than 20 years in the federal public service 13 35 35 12 3 3 0 49 16 124

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 16 30 27 19 0 0 47 23 85
2020 3 to 10 years in the federal public service 11 19 36 23 10 1 0 34 30 199
2020 11 to 20 years in the federal public service 10 21 36 23 9 0 0 32 31 287
2020 More than 20 years in the federal public service 7 22 44 21 5 1 1 26 29 133
2019 Less than 3 years in the federal public service 2 12 33 31 21 1 0 52 14 157
2019 3 to 10 years in the federal public service 9 16 29 29 16 0 0 46 25 224
2019 11 to 20 years in the federal public service 6 20 37 24 13 0 0 37 26 307
2019 More than 20 years in the federal public service 8 15 37 25 14 1 0 40 23 130
2018 Less than 3 years in the federal public service 5 11 30 33 21 0 0 54 16 76
2018 3 to 10 years in the federal public service 5 13 40 28 14 0 1 42 17 211
2018 11 to 20 years in the federal public service 5 20 38 25 11 0 0 36 25 237
2018 More than 20 years in the federal public service 8 8 45 27 12 0 0 39 16 120
2017 Less than 3 years in the federal public service 2 7 29 31 30 0 1 61 10 84
2017 3 to 10 years in the federal public service 4 14 37 32 12 0 0 44 19 267
2017 11 to 20 years in the federal public service 6 18 40 24 12 0 0 36 24 251
2017 More than 20 years in the federal public service 5 16 44 21 12 1 1 34 21 123

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 46 14 2 0 1 0 84 2 85
2020 3 to 10 years in the federal public service 26 43 17 7 3 3 0 72 11 198
2020 11 to 20 years in the federal public service 31 47 16 5 1 0 0 78 6 286
2020 More than 20 years in the federal public service 33 47 12 5 2 1 0 80 8 133
2019 Less than 3 years in the federal public service 18 29 27 7 2 14 3 56 11 157
2019 3 to 10 years in the federal public service 23 38 22 11 3 3 0 63 14 224
2019 11 to 20 years in the federal public service 21 46 18 9 3 3 0 70 12 305
2019 More than 20 years in the federal public service 25 43 17 6 5 4 0 71 12 136
2018 Less than 3 years in the federal public service 22 47 13 7 0 11 0 77 8 76
2018 3 to 10 years in the federal public service 21 41 17 12 3 5 1 66 16 212
2018 11 to 20 years in the federal public service 23 43 21 7 2 4 0 69 10 236
2018 More than 20 years in the federal public service 22 52 15 3 4 5 0 77 7 121
2017 Less than 3 years in the federal public service 16 38 22 4 9 12 0 61 14 84
2017 3 to 10 years in the federal public service 11 42 20 13 6 8 0 58 20 266
2017 11 to 20 years in the federal public service 14 38 24 9 5 9 0 58 16 252
2017 More than 20 years in the federal public service 22 33 22 7 8 6 1 60 17 123

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 38 17 4 1 0 0 78 5 85
2020 3 to 10 years in the federal public service 25 35 18 10 6 5 0 64 17 199
2020 11 to 20 years in the federal public service 31 36 18 9 4 2 0 68 13 287
2020 More than 20 years in the federal public service 35 39 8 8 6 5 0 78 14 133

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 30 5 8 7 0 0 80 15 83
2020 3 to 10 years in the federal public service 40 35 8 9 6 0 1 76 16 198
2020 11 to 20 years in the federal public service 41 31 9 11 6 2 0 74 17 286
2020 More than 20 years in the federal public service 37 33 10 6 11 3 0 72 17 133

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 17 19 1 1 0 0 79 2 85
2020 3 to 10 years in the federal public service 52 30 11 2 2 2 1 85 4 199
2020 11 to 20 years in the federal public service 50 31 8 4 3 3 1 84 7 284
2020 More than 20 years in the federal public service 43 33 12 6 4 3 0 78 10 133

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 24 19 3 1 1 0 76 5 85
2020 3 to 10 years in the federal public service 28 34 17 11 7 1 1 64 19 199
2020 11 to 20 years in the federal public service 26 39 19 12 3 0 0 66 15 287
2020 More than 20 years in the federal public service 35 35 13 8 6 3 0 73 14 133
2019 Less than 3 years in the federal public service 32 38 15 7 3 5 0 74 10 157
2019 3 to 10 years in the federal public service 26 39 18 9 5 3 0 67 14 224
2019 11 to 20 years in the federal public service 21 41 22 10 5 1 0 62 16 303
2019 More than 20 years in the federal public service 27 37 17 7 8 5 0 67 15 134
2018 Less than 3 years in the federal public service 37 40 11 4 2 6 0 81 6 76
2018 3 to 10 years in the federal public service 22 44 14 12 5 3 1 68 17 212
2018 11 to 20 years in the federal public service 18 40 22 13 5 2 0 60 18 237
2018 More than 20 years in the federal public service 23 46 14 9 5 4 0 71 14 121
2017 Less than 3 years in the federal public service 33 42 17 4 1 4 0 78 5 84
2017 3 to 10 years in the federal public service 14 45 19 13 5 4 0 62 18 266
2017 11 to 20 years in the federal public service 16 39 22 9 10 3 0 57 20 252
2017 More than 20 years in the federal public service 20 41 20 11 6 2 0 62 18 123

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 39 5 5 0 0 0 90 5 85
2020 3 to 10 years in the federal public service 34 42 13 10 2 0 1 76 12 199
2020 11 to 20 years in the federal public service 43 42 8 6 2 0 0 85 7 287
2020 More than 20 years in the federal public service 38 50 6 5 2 0 0 88 6 133

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 38 12 8 0 0 0 80 8 85
2020 3 to 10 years in the federal public service 32 41 11 12 4 0 1 73 16 198
2020 11 to 20 years in the federal public service 43 38 8 8 3 0 0 81 11 284
2020 More than 20 years in the federal public service 39 43 10 3 6 0 0 82 9 133

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 33 19 2 0 0 0 78 2 85
2020 3 to 10 years in the federal public service 32 41 20 4 2 0 1 73 7 196
2020 11 to 20 years in the federal public service 35 44 15 5 1 0 0 80 5 283
2020 More than 20 years in the federal public service 35 46 13 2 2 0 1 82 5 131

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 32 6 1 0 0 0 93 1 85
2020 3 to 10 years in the federal public service 48 34 11 3 2 0 2 83 5 198
2020 11 to 20 years in the federal public service 46 37 10 4 1 1 1 84 6 284
2020 More than 20 years in the federal public service 45 37 11 2 5 1 1 83 7 133

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 12 1 0 1 4 1 98 1 85
2020 3 to 10 years in the federal public service 80 13 5 0 0 1 0 94 0 198
2020 11 to 20 years in the federal public service 78 19 1 1 1 0 0 97 2 285
2020 More than 20 years in the federal public service 74 21 3 1 1 0 0 95 1 133

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 33 9 0 0 1 0 91 0 85
2020 3 to 10 years in the federal public service 40 39 12 4 0 2 2 82 5 199
2020 11 to 20 years in the federal public service 53 37 8 1 1 1 0 90 2 286
2020 More than 20 years in the federal public service 54 37 6 1 1 1 0 91 2 132

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 20 6 5 3 0 0 86 8 85
2020 3 to 10 years in the federal public service 49 34 9 6 2 0 0 84 8 197
2020 11 to 20 years in the federal public service 51 34 6 6 3 1 0 85 9 285
2020 More than 20 years in the federal public service 44 33 9 7 6 1 0 78 13 133

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 32 9 4 0 1 2 87 4 85
2020 3 to 10 years in the federal public service 40 36 9 8 5 0 1 77 14 197
2020 11 to 20 years in the federal public service 49 32 10 6 3 0 1 82 9 284
2020 More than 20 years in the federal public service 53 29 11 2 3 1 0 83 5 132

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 31 42 16 9 2 0 0 73 11 74
2020 More than 20 years in the federal public service 23 49 18 6 4 0 0 72 10 49
2019 11 to 20 years in the federal public service 13 47 21 14 4 1 0 60 19 86
2019 More than 20 years in the federal public service 26 57 12 4 2 0 0 82 6 51

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 94 6 75
2020 More than 20 years in the federal public service 97 3 49

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 17 30 24 18 12 0 0 47 30 71
2020 More than 20 years in the federal public service 19 28 14 30 7 0 2 48 38 48
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 6 94 85
2020 3 to 10 years in the federal public service 4 96 198
2020 11 to 20 years in the federal public service 5 95 283
2020 More than 20 years in the federal public service 10 90 133

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 8 92 85
2020 3 to 10 years in the federal public service 8 92 198
2020 11 to 20 years in the federal public service 9 91 282
2020 More than 20 years in the federal public service 9 91 133
2019 Less than 3 years in the federal public service 9 91 157
2019 3 to 10 years in the federal public service 18 82 224
2019 11 to 20 years in the federal public service 12 88 306
2019 More than 20 years in the federal public service 10 90 135
2017 Less than 3 years in the federal public service 12 88 84
2017 3 to 10 years in the federal public service 13 87 267
2017 11 to 20 years in the federal public service 17 83 249
2017 More than 20 years in the federal public service 17 83 124
2014 3 to 10 years in the federal public service 12 88 290
2014 11 to 20 years in the federal public service 12 88 226
2014 More than 20 years in the federal public service 10 90 196

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 31 69 16
2020 11 to 20 years in the federal public service 49 51 24

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 48 52 16
2020 11 to 20 years in the federal public service 80 20 24
2019 Less than 3 years in the federal public service 74 26 14
2019 3 to 10 years in the federal public service 77 23 40
2019 11 to 20 years in the federal public service 82 18 36
2019 More than 20 years in the federal public service 83 17 13
2017 Less than 3 years in the federal public service 71 29 10
2017 3 to 10 years in the federal public service 83 17 36
2017 11 to 20 years in the federal public service 88 12 41
2017 More than 20 years in the federal public service 80 20 21
2014 3 to 10 years in the federal public service 85 15 34
2014 11 to 20 years in the federal public service 78 22 27
2014 More than 20 years in the federal public service 84 16 20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 50 29 5 5 10 0 0 79 16 18
2019 3 to 10 years in the federal public service 60 22 7 11 0 0 0 82 11 31
2019 11 to 20 years in the federal public service 58 29 13 0 0 0 0 87 0 30
2017 3 to 10 years in the federal public service 36 61 0 0 0 0 3 100 0 30
2017 11 to 20 years in the federal public service 59 27 3 3 6 0 3 88 9 36
2017 More than 20 years in the federal public service 47 35 0 6 6 0 7 88 12 17
2014 3 to 10 years in the federal public service 50 38 4 3 4 0 0 88 8 29
2014 11 to 20 years in the federal public service 67 19 5 5 5 0 0 86 10 21
2014 More than 20 years in the federal public service 51 27 11 5 0 6 0 83 5 17

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 33 2 2 0 4 4 95 2 85
2020 3 to 10 years in the federal public service 46 28 10 6 2 3 6 81 9 198
2020 11 to 20 years in the federal public service 44 39 5 5 2 3 2 87 7 287
2020 More than 20 years in the federal public service 39 37 11 4 2 2 4 82 6 133
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 14 57 27 1 80 20 85
2020 3 to 10 years in the federal public service 21 56 21 1 73 27 199
2020 11 to 20 years in the federal public service 17 67 15 0 79 21 287
2020 More than 20 years in the federal public service 10 73 17 0 88 12 133

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 84 16 13
2020 3 to 10 years in the federal public service 60 40 43
2020 11 to 20 years in the federal public service 71 29 49
2020 More than 20 years in the federal public service 76 24 13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 6 22 25 8 0 16 34 39 13
2020 3 to 10 years in the federal public service 14 25 16 33 9 0 2 40 44 43
2020 11 to 20 years in the federal public service 24 27 11 14 19 2 4 54 35 49
2020 More than 20 years in the federal public service 57 21 7 15 0 0 0 78 15 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 23 21 8 15 8 0 26 59 31 13
2020 3 to 10 years in the federal public service 7 14 10 23 28 0 18 26 62 43
2020 11 to 20 years in the federal public service 6 16 13 16 22 0 26 30 52 49
2020 More than 20 years in the federal public service 26 7 7 7 19 0 34 50 40 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 12 3 1 1 5 15 93 3 84
2020 3 to 10 years in the federal public service 44 25 10 4 4 2 11 79 9 199
2020 11 to 20 years in the federal public service 41 21 13 11 5 0 9 69 17 286
2020 More than 20 years in the federal public service 48 19 8 5 6 1 13 78 12 133
2019 Less than 3 years in the federal public service 56 14 7 3 1 2 17 86 5 154
2019 3 to 10 years in the federal public service 43 18 15 6 8 0 9 68 16 221
2019 11 to 20 years in the federal public service 38 21 16 9 8 1 7 64 18 302
2019 More than 20 years in the federal public service 52 13 10 8 8 1 8 71 18 135
2018 Less than 3 years in the federal public service 58 11 8 2 5 5 11 82 9 76
2018 3 to 10 years in the federal public service 39 19 15 10 9 0 9 64 20 210
2018 11 to 20 years in the federal public service 42 17 16 8 8 1 7 64 18 237
2018 More than 20 years in the federal public service 58 11 8 5 7 1 11 78 13 121
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