2020 Public Service Employee Survey Results for Library and Archives Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - GT

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	51	21	6	15	6	72	21	47
2020	GT-01	69	23	0	0	8	92	8	13
2020	GT-03	35	29	12	24	0	65	24	17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	70	19	6	2	2	0	0	89	4	47
2020	GT-01	77	15	8	0	0	0	0	92	0	13
2020	GT-03	65	18	12	6	0	0	0	82	6	17
2017	GT	72	21	4	0	2	0	2	95	2	57
2017	GT-01	67	33	0	0	0	0	0	100	0	24
2014	GT	78	13	6	0	0	4	0	94	0	54
2014	GT-01	58	17	25	0	0	0	0	75	0	12
2014	GT-03	77	8	0	0	0	15	0	100	0	13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	51	23	13	6	6	74	13	47
2020	GT-01	62	23	15	0	0	85	0	13
2020	GT-03	35	35	18	12	0	71	12	17
2019	GT	52	37	4	6	2	88	8	52
2019	GT-01	56	44	0	0	0	100	0	16
2019	GT-03	50	36	0	14	0	86	14	14
2017	GT	42	40	5	7	5	82	12	57
2017	GT-01	38	46	8	4	4	83	8	24
2014	GT	57	30	6	7	0	87	7	54
2014	GT-01	42	25	17	17	0	67	17	12
2014	GT-03	54	38	0	8	0	92	8	13

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	43	40	4	6	6	0	83	13	47
2020	GT-01	54	46	0	0	0	0	100	0	13
2020	GT-03	24	53	6	18	0	0	76	18	17
2019	GT	44	38	4	8	6	0	83	13	52
2019	GT-01	56	44	0	0	0	0	100	0	16
2019	GT-03	29	57	7	7	0	0	86	7	14
2018	GT	35	48	8	2	6	0	83	8	48
2018	GT-01	47	33	13	7	0	0	80	7	15
2018	GT-03	29	65	6	0	0	0	94	0	17
2017	GT	35	39	14	5	7	0	74	12	57
2017	GT-01	38	46	8	8	0	0	83	8	24
2014	GT	37	41	11	7	2	2	79	9	54
2014	GT-01	33	42	8	17	0	0	75	17	12
2014	GT-03	31	46	15	8	0	0	77	8	13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	51	21	17	4	6	72	11	47
2020	GT-01	69	15	15	0	0	85	0	13
2020	GT-03	24	35	29	6	6	59	12	17
2019	GT	54	33	12	0	2	87	2	52
2019	GT-01	50	44	6	0	0	94	0	16
2019	GT-03	43	36	21	0	0	79	0	14
2017	GT	42	37	10	9	2	79	11	57
2017	GT-01	46	33	8	8	4	79	12	24
2014	GT	59	33	4	4	0	93	4	54
2014	GT-01	33	50	8	8	0	83	8	12
2014	GT-03	54	31	8	8	0	85	8	13

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	47	24	11	4	13	0	0	71	18	45
2020	GT-01	54	38	8	0	0	0	0	92	0	13
2020	GT-03	31	25	19	13	13	0	0	56	25	16
2019	GT	51	24	16	4	2	0	4	78	6	51
2019	GT-01	38	44	13	0	0	0	6	87	0	16
2019	GT-03	43	14	29	7	0	0	7	62	8	14
2018	GT	38	36	13	6	4	2	0	76	11	47
2018	GT-01	21	36	29	7	7	0	0	57	14	14
2018	GT-03	53	29	6	12	0	0	0	82	12	17
2017	GT	46	19	23	7	4	2	0	66	11	57
2017	GT-01	46	17	17	12	4	4	0	65	17	24
2014	GT	52	26	15	4	2	0	2	79	6	54
2014	GT-01	25	33	25	17	0	0	0	58	17	12
2014	GT-03	38	46	8	0	8	0	0	85	8	13

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	45	38	9	2	6	83	9	47
2020	GT-01	23	62	15	0	0	85	0	13
2020	GT-03	35	41	6	6	12	76	18	17
2019	GT	54	27	13	4	2	81	6	52
2019	GT-01	44	44	13	0	0	88	0	16
2019	GT-03	71	7	14	7	0	79	7	14
2018	GT	44	40	4	10	2	83	13	48
2018	GT-01	33	60	0	7	0	93	7	15
2018	GT-03	41	41	12	6	0	82	6	17
2017	GT	42	35	9	7	7	77	14	57
2017	GT-01	33	38	8	12	8	71	21	24
2014	GT	50	30	15	6	0	80	6	54
2014	GT-01	25	50	17	8	0	75	8	12
2014	GT-03	54	31	8	8	0	85	8	13

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	34	28	13	13	13	62	26	47
2020	GT-01	46	15	15	15	8	62	23	13
2020	GT-03	29	24	24	12	12	53	24	17
2019	GT	31	38	15	6	10	69	15	52
2019	GT-01	31	44	25	0	0	75	0	16
2019	GT-03	21	50	0	14	14	71	29	14
2018	GT	26	26	19	15	15	51	30	47
2018	GT-01	14	36	21	21	7	50	29	14
2018	GT-03	35	24	24	0	18	59	18	17
2017	GT	26	28	19	10	16	55	26	57
2017	GT-01	29	33	29	0	8	63	8	24
2014	GT	33	31	19	9	7	65	17	54
2014	GT-01	17	50	17	8	8	67	17	12
2014	GT-03	23	54	8	0	15	77	15	13

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	38	49	4	6	2	87	9	47
2020	GT-01	38	46	8	8	0	85	8	13
2020	GT-03	24	65	0	12	0	88	12	17
2019	GT	46	40	8	2	4	87	6	52
2019	GT-01	50	44	6	0	0	94	0	16
2019	GT-03	50	43	7	0	0	93	0	14
2018	GT	46	35	13	2	4	81	6	48
2018	GT-01	47	40	7	0	7	87	7	15
2018	GT-03	53	29	12	6	0	82	6	17
2017	GT	44	37	9	7	4	81	10	57
2017	GT-01	50	37	12	0	0	88	0	24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	54	30	9	4	2	0	85	7	46
2020	GT-01	50	50	0	0	0	0	100	0	12
2020	GT-03	47	29	12	6	6	0	76	12	17
2019	GT	62	29	4	2	4	0	90	6	52
2019	GT-01	69	31	0	0	0	0	100	0	16
2019	GT-03	57	36	0	0	7	0	93	7	14
2018	GT	56	29	4	10	0	0	85	10	48
2018	GT-01	67	27	7	0	0	0	93	0	15
2018	GT-03	53	35	6	6	0	0	88	6	17
2017	GT	53	28	5	5	5	4	84	11	57
2017	GT-01	46	42	12	0	0	0	88	0	24
2014	GT	54	37	6	2	2	0	91	4	54
2014	GT-01	42	42	8	0	8	0	83	8	12
2014	GT-03	38	54	8	0	0	0	92	0	13

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	37	30	15	2	15	0	67	17	46
2020	GT-01	46	31	23	0	0	0	77	0	13
2020	GT-03	24	47	6	0	24	0	71	24	17
2019	GT	37	37	12	4	10	2	75	14	52
2019	GT-01	25	63	6	0	0	6	93	0	16
2019	GT-03	43	29	14	7	7	0	71	14	14
2018	GT	28	38	11	11	13	0	66	23	47
2018	GT-01	13	60	13	0	13	0	73	13	15
2018	GT-03	35	29	18	6	12	0	65	18	17
2017	GT	32	25	19	14	11	0	56	24	57
2017	GT-01	34	25	21	12	8	0	58	21	24

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	57	34	4	2	2	91	4	47
2020	GT-01	46	46	8	0	0	92	0	13
2020	GT-03	47	41	0	6	6	88	12	17
2019	GT	73	22	4	2	0	94	2	51
2019	GT-01	73	27	0	0	0	100	0	15
2019	GT-03	71	21	0	7	0	93	7	14
2018	GT	69	21	6	4	0	90	4	48
2018	GT-01	53	40	7	0	0	93	0	15
2018	GT-03	76	12	12	0	0	88	0	17
2017	GT	61	21	10	4	4	83	7	57
2017	GT-01	58	21	12	4	4	79	8	24
2014	GT	74	22	2	2	0	96	2	54
2014	GT-01	75	25	0	0	0	100	0	12
2014	GT-03	85	15	0	0	0	100	0	13

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	32	34	15	11	9	0	66	19	47
2020	GT-01	23	54	23	0	0	0	77	0	13
2020	GT-03	24	24	24	18	12	0	47	29	17
2019	GT	42	37	8	4	8	2	80	12	52
2019	GT-01	44	50	0	0	0	6	100	0	16
2019	GT-03	36	36	7	7	14	0	71	21	14
2018	GT	21	50	15	10	4	0	71	15	48
2018	GT-01	0	80	7	13	0	0	80	13	15
2018	GT-03	18	41	24	12	6	0	59	18	17
2017	GT	32	39	12	9	9	0	70	18	57
2017	GT-01	29	29	17	12	12	0	58	25	24
2014	GT	32	45	17	6	0	0	77	6	53
2014	GT-01	25	58	17	0	0	0	83	0	12
2014	GT-03	25	50	17	8	0	0	75	8	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	36	38	15	2	9	0	74	11	47
2020	GT-01	38	23	38	0	0	0	62	0	13
2020	GT-03	18	59	6	6	12	0	76	18	17
2019	GT	40	31	17	2	8	2	73	10	52
2019	GT-01	25	56	13	0	0	6	87	0	16
2019	GT-03	36	29	29	0	7	0	64	7	14
2018	GT	25	29	21	13	10	2	55	23	48
2018	GT-01	7	40	33	13	7	0	47	20	15
2018	GT-03	35	24	18	18	6	0	59	24	17
2017	GT	33	37	14	5	11	0	70	16	57
2017	GT-01	21	42	21	8	8	0	63	17	24
2014	GT	39	37	17	7	0	0	76	7	54
2014	GT-01	25	50	17	8	0	0	75	8	12
2014	GT-03	31	23	38	8	0	0	54	8	13

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	41	39	11	5	5	0	0	80	9	44
2020	GT-01	62	38	0	0	0	0	0	100	0	13
2020	GT-03	20	47	27	7	0	0	0	67	7	15
2019	GT	44	38	6	8	2	0	2	84	10	52
2019	GT-01	44	44	6	0	0	0	6	93	0	16
2019	GT-03	36	50	7	7	0	0	0	86	7	14
2018	GT	26	36	26	11	2	0	0	62	13	47
2018	GT-01	14	50	29	7	0	0	0	64	7	14
2018	GT-03	29	35	29	6	0	0	0	65	6	17
2017	GT	33	30	14	11	11	2	0	64	21	57
2017	GT-01	34	33	17	8	4	4	0	70	13	24
2014	GT	39	35	15	7	4	0	0	74	11	54
2014	GT-01	25	58	8	8	0	0	0	83	8	12
2014	GT-03	38	38	8	8	8	0	0	77	15	13

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	49	43	4	2	2	91	4	47
2020	GT-01	62	31	8	0	0	92	0	13
2020	GT-03	29	53	6	6	6	82	12	17
2019	GT	58	35	4	0	4	92	4	52
2019	GT-01	50	50	0	0	0	100	0	16
2019	GT-03	64	21	7	0	7	86	7	14
2018	GT	48	40	4	4	4	88	8	48
2018	GT-01	53	33	7	0	7	87	7	15
2018	GT-03	41	47	6	6	0	88	6	17
2017	GT	42	37	9	7	5	79	12	57
2017	GT-01	38	33	12	12	4	71	17	24
2014	GT	63	24	11	0	2	87	2	54
2014	GT-01	50	33	17	0	0	83	0	12
2014	GT-03	62	31	8	0	0	92	0	13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	60	30	6	4	0	0	0	89	4	47
2020	GT-01	69	31	0	0	0	0	0	100	0	13
2020	GT-03	53	35	6	6	0	0	0	88	6	17
2019	GT	79	13	4	0	2	0	2	94	2	52
2019	GT-01	94	6	0	0	0	0	0	100	0	16
2019	GT-03	93	0	7	0	0	0	0	93	0	14
2018	GT	58	33	4	0	0	2	2	96	0	48
2018	GT-01	60	33	0	0	0	7	0	100	0	15
2018	GT-03	65	24	6	0	0	0	6	94	0	17
2017	GT	56	35	9	0	0	0	0	91	0	57
2017	GT-01	54	38	8	0	0	0	0	92	0	24
2014	GT	52	39	7	2	0	0	0	91	2	54
2014	GT-01	42	33	17	8	0	0	0	75	8	12
2014	GT-03	31	62	8	0	0	0	0	92	0	13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	4	17	43	22	13	0	0	35	22	46
2020	GT-01	0	0	50	25	25	0	0	50	0	12
2020	GT-03	6	29	41	18	6	0	0	24	35	17
2019	GT	10	12	33	27	17	2	0	45	22	52
2019	GT-01	0	6	38	25	31	0	0	56	6	16
2019	GT-03	7	0	36	36	14	7	0	54	8	14
2018	GT	6	23	25	31	15	0	0	46	29	48
2018	GT-01	7	20	20	47	7	0	0	53	27	15
2018	GT-03	0	12	29	35	24	0	0	59	12	17
2017	GT	9	23	25	23	16	4	2	41	33	57
2017	GT-01	0	12	29	29	25	4	0	56	13	24
2014	GT	13	13	33	19	19	0	4	38	27	54
2014	GT-01	17	17	33	25	8	0	0	33	33	12
2014	GT-03	15	8	54	8	15	0	0	23	23	13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	9	15	22	30	20	2	2	52	25	46
2020	GT-01	0	0	17	50	33	0	0	83	0	12
2020	GT-03	12	29	24	24	6	6	0	31	44	17
2019	GT	8	2	29	31	29	0	0	61	10	51
2019	GT-01	0	0	20	40	40	0	0	80	0	15
2019	GT-03	7	0	36	21	36	0	0	57	7	14
2018	GT	10	10	27	29	23	0	0	52	21	48
2018	GT-01	7	7	20	33	33	0	0	67	13	15
2018	GT-03	12	6	35	29	18	0	0	47	18	17
2017	GT	11	11	23	27	21	5	2	52	23	56
2017	GT-01	8	4	17	33	29	8	0	68	14	24
2014	GT	9	17	23	25	21	4	2	48	28	53
2014	GT-01	17	17	25	17	8	17	0	30	40	12
2014	GT-03	8	23	23	38	8	0	0	46	31	13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	13	9	17	43	13	2	2	59	23	46
2020	GT-01	0	0	8	67	17	8	0	91	0	12
2020	GT-03	18	0	24	41	12	0	6	56	19	17
2019	GT	10	4	19	25	38	2	2	66	14	52
2019	GT-01	0	0	0	31	63	6	0	100	0	16
2019	GT-03	7	0	21	29	43	0	0	71	7	14
2018	GT	13	15	19	31	13	8	2	49	30	48
2018	GT-01	0	7	13	33	27	13	7	75	8	15
2018	GT-03	6	12	18	41	12	12	0	60	20	17
2017	GT	16	7	9	25	30	7	5	63	26	56
2017	GT-01	0	0	8	25	54	8	4	91	0	24
2014	GT	17	21	13	19	19	6	6	43	43	53
2014	GT-01	0	8	17	17	17	25	17	57	14	12
2014	GT-03	0	38	15	38	8	0	0	46	38	13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	2	7	20	33	39	0	0	72	9	46
2020	GT-01	0	0	17	42	42	0	0	83	0	12
2020	GT-03	6	12	24	24	35	0	0	59	18	17
2019	GT	2	10	19	29	40	0	0	69	12	52
2019	GT-01	0	0	19	25	56	0	0	81	0	16
2019	GT-03	0	7	7	36	50	0	0	86	7	14
2018	GT	4	4	23	43	26	0	0	68	9	47
2018	GT-01	0	7	13	33	47	0	0	80	7	15
2018	GT-03	0	0	24	53	24	0	0	76	0	17
2017	GT	4	6	26	31	32	0	2	64	10	54
2017	GT-01	4	0	26	22	48	0	0	70	4	23
2014	GT	6	17	19	34	19	2	4	56	24	53
2014	GT-01	8	25	17	17	17	8	8	40	40	12
2014	GT-03	15	15	15	38	15	0	0	54	31	13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	15	15	22	28	20	0	0	48	30	46
2020	GT-01	0	0	8	58	33	0	0	92	0	12
2020	GT-03	12	24	29	24	12	0	0	35	35	17
2019	GT	6	10	23	25	35	0	2	61	16	52
2019	GT-01	0	0	6	25	69	0	0	94	0	16
2019	GT-03	0	0	29	43	29	0	0	71	0	14
2018	GT	6	15	28	38	13	0	0	51	21	47
2018	GT-01	0	7	33	27	33	0	0	60	7	15
2018	GT-03	0	6	35	53	6	0	0	59	6	17
2017	GT	12	9	23	23	25	2	5	52	23	56
2017	GT-01	0	0	12	29	50	0	8	86	0	24
2014	GT	17	6	34	17	21	2	4	40	24	53
2014	GT-01	8	0	42	8	25	8	8	40	10	12
2014	GT-03	23	8	23	31	15	0	0	46	31	13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	7	11	4	48	26	2	2	77	18	46
2020	GT-01	0	0	0	75	25	0	0	100	0	12
2020	GT-03	6	24	0	59	0	6	6	67	33	17
2019	GT	6	12	22	22	34	2	2	58	19	50
2019	GT-01	0	0	25	31	38	6	0	73	0	16
2019	GT-03	8	15	23	8	46	0	0	54	23	13
2018	GT	8	8	25	35	21	0	2	57	17	48
2018	GT-01	0	13	47	13	20	0	7	36	14	15
2018	GT-03	12	6	12	41	29	0	0	71	18	17
2017	GT	7	16	21	30	16	7	2	51	25	56
2017	GT-01	0	21	25	25	17	13	0	48	24	24
2014	GT	4	4	13	32	36	6	6	77	9	53
2014	GT-01	8	0	25	33	8	17	8	56	11	12
2014	GT-03	8	8	8	31	46	0	0	77	15	13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	7	16	18	31	22	7	0	57	24	45
2020	GT-01	0	0	17	42	42	0	0	83	0	12
2020	GT-03	6	18	18	29	12	18	0	50	29	17
2019	GT	16	2	22	25	31	2	2	59	18	51
2019	GT-01	0	0	13	25	56	6	0	87	0	16
2019	GT-03	7	0	36	36	21	0	0	57	7	14
2018	GT	11	17	26	32	13	2	0	46	28	47
2018	GT-01	0	13	20	33	27	7	0	64	14	15
2018	GT-03	0	6	25	56	13	0	0	69	6	16
2017	GT	16	7	20	30	20	4	4	54	25	56
2017	GT-01	0	0	12	38	42	8	0	86	0	24
2014	GT	26	9	15	15	22	7	6	43	40	54
2014	GT-01	17	0	25	17	8	25	8	38	25	12
2014	GT-03	15	23	15	31	15	0	0	46	38	13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	4	17	38	26	15	40	21	47
2020	GT-01	0	15	38	23	23	46	15	13
2020	GT-03	6	24	47	24	0	24	29	17
2019	GT	12	13	40	25	10	35	25	52
2019	GT-01	13	6	63	6	13	19	19	16
2019	GT-03	7	21	36	29	7	36	29	14

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	26	30	23	13	4	4	0	58	18	47
2020	GT-01	38	31	23	0	0	8	0	75	0	13
2020	GT-03	6	41	18	18	12	6	0	50	31	17
2019	GT	35	33	17	6	4	0	6	71	10	52
2019	GT-01	50	25	13	0	0	0	13	86	0	16
2019	GT-03	36	43	7	7	7	0	0	79	14	14
2018	GT	15	38	17	21	6	2	0	54	28	47
2018	GT-01	13	47	13	13	13	0	0	60	27	15
2018	GT-03	18	35	18	18	6	6	0	56	25	17
2017	GT	26	26	30	2	11	4	2	56	13	57
2017	GT-01	29	29	25	4	8	4	0	61	13	24
2014	GT	35	20	17	13	11	4	0	58	25	54
2014	GT-01	50	17	25	8	0	0	0	67	8	12
2014	GT-03	15	23	15	31	8	8	0	42	42	13

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	36	30	15	13	6	0	66	19	47
2020	GT-01	54	23	15	8	0	0	77	8	13
2020	GT-03	12	47	12	18	12	0	59	29	17
2019	GT	50	35	4	2	10	0	85	12	52
2019	GT-01	50	44	6	0	0	0	94	0	16
2019	GT-03	57	21	0	0	21	0	79	21	14
2018	GT	35	31	13	15	4	2	68	19	48
2018	GT-01	40	33	7	13	7	0	73	20	15
2018	GT-03	29	35	18	6	6	6	69	13	17
2017	GT	39	30	17	5	9	0	69	14	57
2017	GT-01	42	29	17	4	8	0	71	12	24
2014	GT	44	28	7	11	7	2	74	19	54
2014	GT-01	58	25	0	0	17	0	83	17	12
2014	GT-03	31	38	8	8	8	8	75	17	13

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	40	34	15	6	2	2	76	9	47
2020	GT-01	54	23	23	0	0	0	77	0	13
2020	GT-03	35	35	12	12	0	6	75	13	17
2019	GT	56	33	4	4	4	0	88	8	52
2019	GT-01	81	13	6	0	0	0	94	0	16
2019	GT-03	57	21	7	14	0	0	79	14	14
2018	GT	44	27	19	6	2	2	72	9	48
2018	GT-01	53	13	27	0	7	0	67	7	15
2018	GT-03	41	35	12	6	0	6	81	6	17
2017	GT	39	35	12	10	4	0	74	14	57
2017	GT-01	42	38	21	0	0	0	79	0	24
2014	GT	30	37	19	9	4	2	68	13	54
2014	GT-01	42	33	17	8	0	0	75	8	12
2014	GT-03	15	31	31	8	8	8	50	17	13

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	45	34	13	6	2	0	79	9	47
2020	GT-01	46	23	31	0	0	0	69	0	13
2020	GT-03	35	41	6	18	0	0	76	18	17
2019	GT	48	35	10	4	4	0	83	8	52
2019	GT-01	50	44	6	0	0	0	94	0	16
2019	GT-03	50	21	21	7	0	0	71	7	14
2018	GT	31	48	15	2	2	2	81	4	48
2018	GT-01	20	53	13	7	7	0	73	13	15
2018	GT-03	41	41	12	0	0	6	88	0	17

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	41	26	17	7	2	2	4	72	9	46
2020	GT-01	42	17	17	8	8	8	0	64	18	12
2020	GT-03	35	24	29	6	0	0	6	63	6	17

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	32	30	11	15	2	2	9	69	19	47
2020	GT-01	23	46	8	8	0	0	15	82	9	13
2020	GT-03	12	29	12	29	0	6	12	50	36	17
2019	GT	33	25	21	6	6	0	10	64	13	52
2019	GT-01	38	25	19	0	0	0	19	77	0	16
2019	GT-03	36	21	14	7	14	0	7	62	23	14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	36	34	13	11	4	2	0	72	15	47
2020	GT-01	46	23	23	8	0	0	0	69	8	13
2020	GT-03	18	47	12	12	6	6	0	69	19	17
2019	GT	35	33	16	4	10	0	2	70	14	51
2019	GT-01	31	38	25	0	0	0	6	73	0	16
2019	GT-03	43	36	0	7	14	0	0	79	21	14
2018	GT	48	31	10	6	4	0	0	79	10	48
2018	GT-01	20	47	20	7	7	0	0	67	13	15
2018	GT-03	59	18	6	12	6	0	0	76	18	17
2017	GT	37	37	12	4	11	0	0	74	14	57
2017	GT-01	21	54	12	4	8	0	0	75	12	24
2014	GT	48	9	26	7	9	0	0	57	17	54
2014	GT-01	50	25	17	0	8	0	0	75	8	12
2014	GT-03	38	0	38	15	8	0	0	38	23	13

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	51	15	11	9	9	4	2	70	18	47
2020	GT-01	54	8	23	8	0	0	8	67	8	13
2020	GT-03	41	18	6	12	12	12	0	67	27	17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	57	28	6	2	4	2	87	7	47
2020	GT-01	62	31	0	8	0	0	92	8	13
2020	GT-03	35	47	6	0	6	6	88	6	17
2019	GT	56	29	4	4	8	0	85	12	52
2019	GT-01	75	19	6	0	0	0	94	0	16
2019	GT-03	43	43	0	0	14	0	86	14	14
2018	GT	58	23	10	6	2	0	81	8	48
2018	GT-01	27	40	27	7	0	0	67	7	15
2018	GT-03	71	12	6	6	6	0	82	12	17
2017	GT	47	21	16	7	9	0	68	16	57
2017	GT-01	37	21	21	17	4	0	58	21	24
2014	GT	46	17	17	13	7	0	63	20	54
2014	GT-01	42	17	25	8	8	0	58	17	12
2014	GT-03	31	8	23	23	15	0	38	38	13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GT	40	60	47
2020	GT-01	15	85	13
2020	GT-03	35	65	17

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	38	21	13	6	2	9	11	74	11	47
2020	GT-01	46	8	23	0	0	8	15	70	0	13
2020	GT-03	18	29	6	12	6	18	12	67	25	17

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	45	36	9	2	6	2	83	9	47
2020	GT-01	62	23	15	0	0	0	85	0	13
2020	GT-03	29	41	6	6	12	6	75	19	17
2019	GT	62	23	8	2	6	0	85	8	52
2019	GT-01	69	25	6	0	0	0	94	0	16
2019	GT-03	64	7	14	0	14	0	71	14	14
2018	GT	52	27	15	2	4	0	79	6	48
2018	GT-01	47	27	20	0	7	0	73	7	15
2018	GT-03	53	24	12	6	6	0	76	12	17
2017	GT	52	21	16	5	5	0	74	11	57
2017	GT-01	42	29	21	8	0	0	71	8	24
2014	GT	56	26	7	2	9	0	81	11	54
2014	GT-01	58	25	0	0	17	0	83	17	12
2014	GT-03	46	38	8	0	8	0	85	8	13

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	24	35	11	13	9	9	0	64	24	46
2020	GT-01	33	50	17	0	0	0	0	83	0	12
2020	GT-03	12	35	6	18	6	24	0	62	31	17
2019	GT	40	19	15	4	6	15	0	70	11	52
2019	GT-01	56	19	13	0	0	13	0	86	0	16
2019	GT-03	29	7	14	7	14	29	0	50	30	14
2018	GT	35	15	23	6	15	6	0	53	22	48
2018	GT-01	47	7	20	7	7	13	0	62	15	15
2018	GT-03	35	24	24	6	6	6	0	63	13	17
2017	GT	33	25	16	11	10	5	0	61	22	57
2017	GT-01	46	25	17	4	0	8	0	77	5	24
2014	GT	26	37	11	11	6	6	4	69	18	54
2014	GT-01	25	33	0	17	8	8	8	70	30	12
2014	GT-03	23	46	8	0	15	8	0	75	17	13

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	21	38	6	17	11	4	2	64	30	47
2020	GT-01	46	46	0	0	0	8	0	100	0	13
2020	GT-03	6	35	18	24	6	6	6	47	33	17
2019	GT	33	40	6	10	6	6	0	78	16	52
2019	GT-01	56	38	0	0	0	6	0	100	0	16
2019	GT-03	21	43	7	14	7	7	0	69	23	14
2018	GT	27	27	17	17	10	2	0	55	28	48
2018	GT-01	47	27	7	7	7	7	0	79	14	15
2018	GT-03	24	29	29	18	0	0	0	53	18	17
2017	GT	32	28	12	12	12	4	0	62	25	57
2017	GT-01	42	33	8	8	0	8	0	82	9	24
2014	GT	30	24	22	15	9	0	0	54	24	54
2014	GT-01	33	25	17	8	17	0	0	58	25	12
2014	GT-03	31	31	8	15	15	0	0	62	31	13

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	21	23	13	23	13	4	2	48	39	47
2020	GT-01	38	38	8	8	0	8	0	83	8	13
2020	GT-03	6	12	24	35	12	6	6	20	53	17
2019	GT	31	29	17	8	6	10	0	66	15	52
2019	GT-01	56	25	13	0	0	6	0	87	0	16
2019	GT-03	21	36	14	14	0	14	0	67	17	14
2018	GT	21	31	15	13	13	8	0	57	27	48
2018	GT-01	27	27	27	0	0	20	0	67	0	15
2018	GT-03	18	47	6	24	0	6	0	69	25	17
2017	GT	26	26	14	9	16	9	0	58	27	57
2017	GT-01	38	25	8	12	0	17	0	75	15	24
2014	GT	19	24	20	17	15	6	0	45	33	54
2014	GT-01	25	17	17	17	17	8	0	45	36	12
2014	GT-03	15	31	8	15	23	8	0	50	42	13

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	21	26	13	19	15	6	50	36	47
2020	GT-01	46	23	0	15	8	8	75	25	13
2020	GT-03	12	24	18	12	24	12	40	40	17
2019	GT	27	37	19	6	8	4	66	14	52
2019	GT-01	44	38	19	0	0	0	81	0	16
2019	GT-03	7	43	21	7	7	14	58	17	14
2018	GT	25	31	15	15	13	2	57	28	48
2018	GT-01	40	40	0	7	7	7	86	14	15
2018	GT-03	24	41	18	18	0	0	65	18	17
2017	GT	23	33	16	9	17	2	57	27	57
2017	GT-01	33	25	17	17	4	4	61	22	24
2014	GT	21	40	15	8	13	4	63	22	53
2014	GT-01	25	25	8	8	25	8	55	36	12
2014	GT-03	25	50	0	0	25	0	75	25	12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	70	21	4	0	4	96	0	47
2020	GT-01	92	8	0	0	0	100	0	13
2020	GT-03	65	24	6	0	6	94	0	17
2019	GT	69	17	6	2	6	92	2	52
2019	GT-01	75	6	13	0	6	87	0	16
2019	GT-03	71	14	0	7	7	92	8	14

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	28	40	21	9	2	0	68	11	47
2020	GT-01	31	62	0	8	0	0	92	8	13
2020	GT-03	29	29	29	12	0	0	59	12	17
2019	GT	31	48	10	8	0	4	82	8	52
2019	GT-01	31	63	6	0	0	0	94	0	16
2019	GT-03	29	57	7	0	0	7	92	0	14
2018	GT	28	40	15	13	4	0	68	17	47
2018	GT-01	43	29	29	0	0	0	71	0	14
2018	GT-03	29	53	12	6	0	0	82	6	17
2017	GT	29	48	5	7	9	2	78	16	56
2017	GT-01	33	54	4	8	0	0	87	8	24
2014	GT	43	30	17	7	4	0	72	11	54
2014	GT-01	58	25	17	0	0	0	83	0	12
2014	GT-03	46	23	23	8	0	0	69	8	13

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	20	35	17	20	7	2	56	27	46
2020	GT-01	38	46	8	8	0	0	85	8	13
2020	GT-03	6	41	24	18	6	6	50	25	17
2019	GT	18	43	16	12	2	10	67	15	51
2019	GT-01	33	60	0	0	0	7	100	0	15
2019	GT-03	7	36	21	14	0	21	55	18	14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	19	32	28	19	2	0	0	51	21	47
2020	GT-01	38	15	31	15	0	0	0	54	15	13
2020	GT-03	6	29	24	35	6	0	0	35	41	17
2019	GT	25	33	12	18	2	8	2	65	22	51
2019	GT-01	38	38	6	6	0	6	6	86	7	16
2019	GT-03	15	38	8	23	0	15	0	64	27	13
2018	GT	21	35	15	17	8	4	0	59	26	48
2018	GT-01	33	33	7	20	0	7	0	71	21	15
2018	GT-03	12	35	24	18	12	0	0	47	29	17
2017	GT	25	38	11	11	9	7	0	67	21	56
2017	GT-01	38	25	8	12	8	8	0	68	23	24
2014	GT	39	28	17	6	6	6	0	71	12	54
2014	GT-01	50	17	8	0	8	17	0	80	10	12
2014	GT-03	31	15	15	23	15	0	0	46	38	13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	15	47	28	11	0	0	62	11	47
2020	GT-01	23	38	38	0	0	0	62	0	13
2020	GT-03	6	47	24	24	0	0	53	24	17
2019	GT	29	33	31	4	2	2	63	6	52
2019	GT-01	38	31	31	0	0	0	69	0	16
2019	GT-03	29	36	14	14	0	7	69	15	14
2018	GT	21	31	29	13	4	2	53	17	48
2018	GT-01	27	33	27	7	0	7	64	7	15
2018	GT-03	24	41	24	6	6	0	65	12	17

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	11	17	30	19	15	9	0	30	37	47
2020	GT-01	31	23	31	8	8	0	0	54	15	13
2020	GT-03	0	6	29	35	18	12	0	7	60	17
2019	GT	19	29	15	10	12	15	0	57	25	52
2019	GT-01	31	31	13	0	6	19	0	77	8	16
2019	GT-03	7	21	29	7	14	21	0	36	27	14
2018	GT	8	29	25	17	17	4	0	39	35	48
2018	GT-01	13	33	27	7	20	0	0	47	27	15
2018	GT-03	6	24	35	18	6	12	0	33	27	17
2017	GT	14	30	16	9	23	5	2	48	34	56
2017	GT-01	25	37	8	4	21	0	4	65	26	24
2014	GT	17	24	19	17	15	7	2	45	35	54
2014	GT-01	25	17	33	0	17	0	8	45	18	12
2014	GT-03	8	8	15	38	23	8	0	17	67	13

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	24	15	26	20	13	2	0	40	33	46
2020	GT-01	42	17	33	8	0	0	0	58	8	12
2020	GT-03	12	6	29	29	18	6	0	19	50	17
2019	GT	27	35	12	12	10	6	0	65	22	52
2019	GT-01	38	31	13	6	0	13	0	79	7	16
2019	GT-03	7	50	14	14	7	7	0	62	23	14
2018	GT	21	38	21	10	8	2	0	60	19	48
2018	GT-01	13	60	27	0	0	0	0	73	0	15
2018	GT-03	24	35	18	12	6	6	0	63	19	17
2017	GT	28	35	5	16	12	4	0	66	29	57
2017	GT-01	37	29	4	17	8	4	0	70	26	24
2014	GT	33	31	13	7	9	2	4	69	18	54
2014	GT-01	25	42	25	0	0	0	8	73	0	12
2014	GT-03	54	8	8	15	15	0	0	62	31	13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	15	24	15	15	30	0	0	39	46	46
2020	GT-01	8	54	31	8	0	0	0	62	8	13
2020	GT-03	6	18	12	12	53	0	0	24	65	17
2019	GT	25	23	19	10	17	4	2	51	29	52
2019	GT-01	31	31	25	0	0	6	6	71	0	16
2019	GT-03	7	21	36	14	14	7	0	31	31	14
2018	GT	17	23	23	15	21	2	0	40	36	48
2018	GT-01	20	40	20	7	7	7	0	64	14	15
2018	GT-03	18	18	29	18	18	0	0	35	35	17
2017	GT	19	30	12	16	19	2	2	51	36	57
2017	GT-01	12	37	21	13	12	4	0	52	26	24
2014	GT	28	20	17	9	13	4	9	55	26	54
2014	GT-01	25	25	25	0	17	0	8	55	18	12
2014	GT-03	23	23	15	8	23	8	0	50	33	13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	55	11	13	9	4	4	4	72	14	47
2020	GT-01	62	8	8	8	0	8	8	82	9	13
2020	GT-03	35	12	24	12	6	6	6	53	20	17
2019	GT	71	15	4	4	4	0	2	88	8	52
2019	GT-01	88	6	0	0	6	0	0	94	6	16
2019	GT-03	43	36	7	7	0	0	7	85	8	14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	48	17	13	13	4	4	68	18	46
2020	GT-01	62	15	23	0	0	0	77	0	13
2020	GT-03	25	25	19	19	0	13	57	21	16
2019	GT	59	22	10	2	6	2	82	8	51
2019	GT-01	69	19	6	0	6	0	88	6	16
2019	GT-03	57	21	7	7	0	7	85	8	14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	77	4	0	6	0	6	6	93	7	47
2020	GT-01	77	0	0	0	0	15	8	100	0	13
2020	GT-03	71	6	0	6	0	6	12	93	7	17
2019	GT	77	6	6	2	4	4	2	88	6	52
2019	GT-01	88	0	6	0	0	6	0	93	0	16
2019	GT-03	64	14	7	0	0	7	7	92	0	14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	70	15	0	4	2	2	6	93	7	47
2020	GT-01	62	31	0	0	0	8	0	100	0	13
2020	GT-03	65	6	0	6	6	0	18	86	14	17
2019	GT	87	2	4	0	0	2	6	96	0	52
2019	GT-01	94	0	0	0	0	6	0	100	0	16
2019	GT-03	79	0	14	0	0	0	7	85	0	14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	17	43	19	15	4	2	61	20	47
2020	GT-01	23	46	23	8	0	0	69	8	13
2020	GT-03	6	41	18	24	6	6	50	31	17
2019	GT	29	38	12	10	6	6	71	16	52
2019	GT-01	31	50	13	0	0	6	87	0	16
2019	GT-03	21	29	14	21	0	14	58	25	14
2018	GT	15	38	19	19	8	2	53	28	48
2018	GT-01	13	40	20	7	13	7	57	21	15
2018	GT-03	12	41	29	12	6	0	53	18	17
2017	GT	23	44	14	10	9	0	67	19	57
2017	GT-01	25	33	21	17	4	0	58	21	24

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	23	45	21	9	0	2	70	9	47
2020	GT-01	46	38	15	0	0	0	85	0	13
2020	GT-03	6	47	24	18	0	6	56	19	17
2019	GT	38	38	8	10	4	2	78	14	52
2019	GT-01	63	38	0	0	0	0	100	0	16
2019	GT-03	14	43	7	29	0	7	62	31	14
2018	GT	45	30	17	6	2	0	74	9	47
2018	GT-01	57	29	7	7	0	0	86	7	14
2018	GT-03	41	24	24	12	0	0	65	12	17
2017	GT	26	40	18	12	4	0	67	16	57
2017	GT-01	38	42	4	17	0	0	79	17	24
2014	GT	54	35	7	0	2	2	91	2	54
2014	GT-01	50	25	17	0	8	0	75	8	12
2014	GT-03	46	38	8	0	0	8	92	0	13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	15	49	26	4	4	2	65	9	47
2020	GT-01	23	46	31	0	0	0	69	0	13
2020	GT-03	12	47	18	12	6	6	63	19	17
2019	GT	38	29	25	2	0	6	71	2	52
2019	GT-01	50	25	13	0	0	13	86	0	16
2019	GT-03	21	29	36	7	0	7	54	8	14
2018	GT	43	28	19	9	2	0	70	11	47
2018	GT-01	53	20	20	7	0	0	73	7	15
2018	GT-03	35	35	12	12	6	0	71	18	17
2017	GT	35	32	18	10	4	2	68	14	57
2017	GT-01	42	29	17	12	0	0	71	12	24
2014	GT	44	37	9	6	2	2	83	8	54
2014	GT-01	50	33	0	8	8	0	83	17	12
2014	GT-03	31	62	0	8	0	0	92	8	13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	11	36	30	11	13	54	12	47
2020	GT-01	8	31	38	8	15	45	9	13
2020	GT-03	12	24	24	18	24	46	23	17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	34	34	19	6	4	2	70	11	47
2020	GT-01	31	46	15	0	8	0	77	8	13
2020	GT-03	29	29	24	12	0	6	63	13	17

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	38	40	9	9	2	2	80	11	47
2020	GT-01	46	46	8	0	0	0	92	0	13
2020	GT-03	24	53	6	6	6	6	81	13	17
2019	GT	59	20	10	2	6	4	82	8	51
2019	GT-01	73	27	0	0	0	0	100	0	15
2019	GT-03	50	21	14	0	7	7	77	8	14
2018	GT	43	40	13	2	2	0	83	4	47
2018	GT-01	47	40	13	0	0	0	87	0	15
2018	GT-03	47	35	18	0	0	0	82	0	17
2017	GT	39	42	5	7	7	0	81	14	57
2017	GT-01	42	46	4	4	4	0	88	8	24
2014	GT	61	26	9	4	0	0	87	4	54
2014	GT-01	58	33	8	0	0	0	92	0	12
2014	GT-03	62	23	15	0	0	0	85	0	13

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	32	30	17	15	6	0	62	21	47
2020	GT-01	54	31	15	0	0	0	85	0	13
2020	GT-03	12	47	18	24	0	0	59	24	17
2019	GT	52	29	8	2	8	2	82	10	52
2019	GT-01	69	31	0	0	0	0	100	0	16
2019	GT-03	29	43	14	0	7	7	77	8	14
2018	GT	40	29	15	6	10	0	69	17	48
2018	GT-01	47	33	7	0	13	0	80	13	15
2018	GT-03	47	24	18	6	6	0	71	12	17
2017	GT	32	37	9	12	9	2	70	21	57
2017	GT-01	42	37	8	8	4	0	79	12	24
2014	GT	41	30	20	6	4	0	70	9	54
2014	GT-01	33	33	17	17	0	0	67	17	12
2014	GT-03	23	31	46	0	0	0	54	0	13

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	32	32	21	9	6	0	64	15	47
2020	GT-01	46	46	8	0	0	0	92	0	13
2020	GT-03	12	47	24	12	6	0	59	18	17
2019	GT	50	26	12	4	6	2	78	10	50
2019	GT-01	71	29	0	0	0	0	100	0	14
2019	GT-03	21	43	21	0	7	7	69	8	14
2018	GT	40	33	10	13	4	0	73	17	48
2018	GT-01	47	40	0	13	0	0	87	13	15
2018	GT-03	41	29	24	6	0	0	71	6	17
2017	GT	32	33	12	10	11	2	66	21	57
2017	GT-01	42	29	12	4	8	4	74	13	24
2014	GT	43	26	22	6	4	0	69	9	54
2014	GT-01	33	25	25	17	0	0	58	17	12
2014	GT-03	38	23	38	0	0	0	62	0	13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	34	34	13	9	11	0	0	68	19	47
2020	GT-01	38	46	15	0	0	0	0	85	0	13
2020	GT-03	24	41	0	18	18	0	0	65	35	17
2019	GT	44	31	13	2	8	2	0	76	10	52
2019	GT-01	63	31	6	0	0	0	0	94	0	16
2019	GT-03	29	43	7	7	7	7	0	77	15	14
2018	GT	42	23	19	4	13	0	0	65	17	48
2018	GT-01	47	20	20	0	13	0	0	67	13	15
2018	GT-03	41	24	29	6	0	0	0	65	6	17
2017	GT	30	29	21	7	12	0	0	59	19	56
2017	GT-01	31	26	30	4	9	0	0	57	13	23
2014	GT	37	26	20	4	6	6	2	68	10	54
2014	GT-01	25	17	33	17	0	0	8	45	18	12
2014	GT-03	31	38	23	0	0	8	0	75	0	13

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	GT	11	57	32	47
2020	GT-01	8	38	54	13
2020	GT-03	18	59	24	17
2019	GT	4	65	31	52
2019	GT-01	6	44	50	16
2019	GT-03	0	71	29	14
2018	GT	11	55	34	47
2018	GT-01	29	43	29	14
2018	GT-03	0	53	47	17
2017	GT	16	48	37	57
2017	GT-01	25	38	37	24
2014	GT	11	56	33	54
2014	GT-01	8	42	50	12
2014	GT-03	8	54	38	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GT	10	90	52
2018	GT	13	88	48
2018	GT-03	0	100	17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	13	17	28	9	6	21	6	41	21	47
2020	GT-01	31	15	38	0	0	15	0	55	0	13
2020	GT-03	6	18	0	18	6	41	12	50	50	17
2019	GT	19	21	13	8	4	25	10	62	18	52
2019	GT-01	25	13	19	0	0	38	6	67	0	16
2019	GT-03	7	21	7	21	0	29	14	50	38	14
2018	GT	23	19	23	8	6	13	8	53	18	48
2018	GT-01	20	13	27	0	7	20	13	50	10	15
2018	GT-03	35	18	24	6	0	18	0	64	7	17
2017	GT	21	21	18	10	7	16	7	55	23	57
2017	GT-01	29	12	12	4	0	29	13	72	7	24
2014	GT	20	11	22	6	6	24	11	49	17	54
2014	GT-01	33	8	8	0	0	42	8	83	0	12
2014	GT-03	15	15	38	0	8	15	8	40	10	13

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	30	36	19	6	2	6	0	70	9	47
2020	GT-01	46	38	15	0	0	0	0	85	0	13
2020	GT-03	18	35	18	6	6	18	0	64	14	17
2019	GT	33	33	17	0	6	12	0	74	7	52
2019	GT-01	44	25	13	0	0	19	0	85	0	16
2019	GT-03	21	29	29	0	7	14	0	58	8	14
2018	GT	29	25	23	2	10	10	0	60	14	48
2018	GT-01	33	27	20	0	13	7	0	64	14	15
2018	GT-03	41	18	18	0	6	18	0	71	7	17
2017	GT	28	25	16	10	7	12	2	61	20	57
2017	GT-01	21	33	8	8	0	25	4	76	12	24
2014	GT	28	33	11	7	0	17	4	77	9	54
2014	GT-01	42	8	8	0	0	33	8	86	0	12
2014	GT-03	23	46	8	8	0	8	8	82	9	13

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	17	17	36	6	4	17	2	42	13	47
2020	GT-01	38	23	31	0	0	8	0	67	0	13
2020	GT-03	6	12	18	18	6	35	6	30	40	17
2019	GT	19	21	23	0	0	27	10	64	0	52
2019	GT-01	25	19	6	0	0	44	6	88	0	16
2019	GT-03	7	21	29	0	0	36	7	50	0	14
2018	GT	23	19	30	6	2	15	4	53	11	47
2018	GT-01	27	20	20	0	7	20	7	64	9	15
2018	GT-03	31	13	25	13	0	19	0	54	15	16
2017	GT	18	23	18	9	5	21	7	56	19	57
2017	GT-01	25	21	8	8	0	29	8	73	13	24
2014	GT	20	15	19	4	2	33	7	59	9	54
2014	GT-01	17	25	8	8	0	42	0	71	14	12
2014	GT-03	15	15	31	0	0	38	0	50	0	13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	24	28	30	9	2	7	0	56	12	46
2020	GT-01	46	31	23	0	0	0	0	77	0	13
2020	GT-03	6	31	13	25	6	19	0	46	38	16
2019	GT	29	38	19	2	0	12	0	76	2	52
2019	GT-01	44	19	13	0	0	25	0	83	0	16
2019	GT-03	14	50	14	7	0	14	0	75	8	14
2018	GT	30	23	30	4	4	9	0	58	9	47
2018	GT-01	33	27	20	0	13	7	0	64	14	15
2018	GT-03	38	13	25	13	0	13	0	57	14	16
2017	GT	25	28	21	9	4	11	4	61	14	57
2017	GT-01	29	25	21	4	0	17	4	68	5	24
2014	GT	28	30	17	2	0	24	0	76	2	54
2014	GT-01	25	25	8	8	0	33	0	75	13	12
2014	GT-03	23	46	0	0	0	31	0	100	0	13

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	13	15	30	17	26	28	43	47
2020	GT-01	15	23	23	15	23	38	38	13
2020	GT-03	6	6	24	24	41	12	65	17

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	23	28	21	13	15	0	51	28	47
2020	GT-01	15	31	31	15	8	0	46	23	13
2020	GT-03	18	29	24	12	18	0	47	29	17
2019	GT	27	25	12	27	10	0	52	37	52
2019	GT-01	38	38	6	19	0	0	75	19	16
2019	GT-03	29	29	0	29	14	0	57	43	14
2018	GT	19	27	15	15	25	0	46	40	48
2018	GT-01	27	33	13	0	27	0	60	27	15
2018	GT-03	12	24	18	12	35	0	35	47	17
2017	GT	18	26	18	9	28	2	45	37	57
2017	GT-01	17	37	12	4	25	4	56	31	24

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	36	28	26	4	6	0	64	11	47
2020	GT-01	46	46	8	0	0	0	92	0	13
2020	GT-03	29	24	35	6	6	0	53	12	17
2019	GT	44	25	23	2	6	0	69	8	52
2019	GT-01	63	25	13	0	0	0	88	0	16
2019	GT-03	43	43	14	0	0	0	86	0	14
2018	GT	31	31	21	10	6	0	63	17	48
2018	GT-01	40	40	13	7	0	0	80	7	15
2018	GT-03	35	35	18	6	6	0	71	12	17
2017	GT	24	44	14	11	5	2	70	16	57
2017	GT-01	21	42	21	12	0	4	65	13	24

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	47	32	11	6	2	2	80	9	47
2020	GT-01	62	38	0	0	0	0	100	0	13
2020	GT-03	35	35	18	6	6	0	71	12	17
2019	GT	52	23	17	4	2	2	76	6	52
2019	GT-01	69	31	0	0	0	0	100	0	16
2019	GT-03	50	29	14	7	0	0	79	7	14
2018	GT	36	34	15	11	4	0	70	15	47
2018	GT-01	47	40	7	7	0	0	87	7	15
2018	GT-03	35	35	24	6	0	0	71	6	17
2017	GT	39	35	14	9	4	0	74	12	57
2017	GT-01	38	37	21	4	0	0	75	4	24

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	38	17	21	11	9	2	2	58	20	47
2020	GT-01	69	15	15	0	0	0	0	85	0	13
2020	GT-03	29	29	18	12	6	6	0	63	19	17
2019	GT	46	17	23	8	4	0	2	65	12	52
2019	GT-01	75	19	0	6	0	0	0	94	6	16
2019	GT-03	57	21	14	7	0	0	0	79	7	14
2018	GT	33	27	21	6	10	0	2	62	17	48
2018	GT-01	53	27	13	7	0	0	0	80	7	15
2018	GT-03	29	35	24	6	0	0	6	69	6	17
2017	GT	35	30	16	5	11	2	2	67	16	57
2017	GT-01	46	33	12	0	0	4	4	86	0	24

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	66	17	9	2	2	4	87	4	47
2020	GT-01	92	8	0	0	0	0	100	0	13
2020	GT-03	65	18	6	0	6	6	88	6	17
2019	GT	73	13	4	0	4	6	92	4	52
2019	GT-01	94	6	0	0	0	0	100	0	16
2019	GT-03	71	14	7	0	0	7	92	0	14
2018	GT	73	15	2	0	4	6	93	4	48
2018	GT-01	87	7	0	0	0	7	100	0	15
2018	GT-03	59	29	0	0	0	12	100	0	17
2017	GT	65	18	4	2	2	11	92	4	57
2017	GT-01	58	21	4	0	0	17	95	0	24

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	30	28	15	6	21	57	28	47
2020	GT-01	46	31	0	8	15	77	23	13
2020	GT-03	18	24	18	6	35	41	41	17
2019	GT	48	31	13	4	4	79	8	52
2019	GT-01	63	19	19	0	0	81	0	16
2019	GT-03	36	43	7	14	0	79	14	14
2018	GT	51	21	17	6	4	72	11	47
2018	GT-01	50	21	21	0	7	71	7	14
2018	GT-03	59	18	18	6	0	76	6	17
2017	GT	40	33	10	7	9	74	16	57
2017	GT-01	46	29	8	8	8	75	17	24

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	28	15	21	11	19	6	45	32	47
2020	GT-01	38	31	8	0	8	15	82	9	13
2020	GT-03	18	12	18	18	35	0	29	53	17

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	32	30	17	15	4	2	0	63	20	47
2020	GT-01	54	38	8	0	0	0	0	92	0	13
2020	GT-03	12	35	18	24	6	6	0	50	31	17
2019	GT	46	27	15	4	4	2	2	76	8	52
2019	GT-01	81	19	0	0	0	0	0	100	0	16
2019	GT-03	21	36	29	7	0	7	0	62	8	14
2018	GT	35	29	19	15	2	0	0	65	17	48
2018	GT-01	33	40	7	20	0	0	0	73	20	15
2018	GT-03	47	24	29	0	0	0	0	71	0	17
2017	GT	39	28	14	14	4	0	2	68	18	57
2017	GT-01	50	25	17	8	0	0	0	75	8	24

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	32	28	21	9	9	2	61	17	47
2020	GT-01	46	38	15	0	0	0	85	0	13
2020	GT-03	24	29	24	12	12	0	53	24	17
2019	GT	44	33	15	2	6	0	77	8	52
2019	GT-01	63	31	6	0	0	0	94	0	16
2019	GT-03	36	43	14	0	7	0	79	7	14
2018	GT	38	33	13	13	4	0	71	17	48
2018	GT-01	47	20	20	13	0	0	67	13	15
2018	GT-03	47	47	6	0	0	0	94	0	17
2017	GT	26	26	28	12	4	4	55	17	57
2017	GT-01	33	29	17	13	0	8	68	14	24

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	40	26	17	9	6	2	67	15	47
2020	GT-01	46	38	8	8	0	0	85	8	13
2020	GT-03	35	18	24	12	12	0	53	24	17
2019	GT	44	40	8	4	2	2	86	6	52
2019	GT-01	38	50	13	0	0	0	88	0	16
2019	GT-03	50	43	0	7	0	0	93	7	14
2018	GT	48	25	10	8	8	0	73	17	48
2018	GT-01	40	33	13	0	13	0	73	13	15
2018	GT-03	65	24	12	0	0	0	88	0	17
2017	GT	39	25	17	9	7	4	66	16	57
2017	GT-01	38	29	12	12	0	8	73	14	24

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	40	23	11	4	15	2	4	68	20	47
2020	GT-01	62	23	8	0	8	0	0	85	8	13
2020	GT-03	24	35	6	6	18	6	6	67	27	17
2019	GT	50	25	2	4	13	4	2	80	18	52
2019	GT-01	63	38	0	0	0	0	0	100	0	16
2019	GT-03	43	21	0	7	21	7	0	69	31	14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	45	15	13	15	13	60	28	47
2020	GT-01	46	15	23	0	15	62	15	13
2020	GT-03	29	24	0	35	12	53	47	17

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	47	13	23	13	2	2	0	61	15	47
2020	GT-01	62	15	23	0	0	0	0	77	0	13
2020	GT-03	29	12	24	29	0	6	0	44	31	17
2019	GT	46	35	12	2	2	0	4	84	4	52
2019	GT-01	50	50	0	0	0	0	0	100	0	16
2019	GT-03	50	29	21	0	0	0	0	79	0	14
2018	GT	44	33	10	6	6	0	0	77	13	48
2018	GT-01	47	33	20	0	0	0	0	80	0	15
2018	GT-03	59	29	6	6	0	0	0	88	6	17
2017	GT	54	24	12	0	5	0	4	82	6	57
2017	GT-01	58	29	4	0	0	0	8	95	0	24

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	31	27	24	13	4	0	58	18	45
2020	GT-01	33	33	25	0	8	0	67	8	12
2020	GT-03	25	6	31	31	6	0	31	38	16
2019	GT	52	31	12	0	6	0	83	6	52
2019	GT-01	63	31	6	0	0	0	94	0	16
2019	GT-03	36	29	29	0	7	0	64	7	14
2018	GT	58	23	8	2	6	2	83	9	48
2018	GT-01	53	20	13	0	7	7	79	7	15
2018	GT-03	71	12	6	6	6	0	82	12	17
2017	GT	56	23	11	4	7	0	79	11	57
2017	GT-01	46	25	17	4	8	0	71	12	24

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	34	30	17	15	4	64	19	47
2020	GT-01	54	31	15	0	0	85	0	13
2020	GT-03	12	35	29	18	6	47	24	17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	64	21	2	2	4	0	6	91	7	47
2020	GT-01	69	31	0	0	0	0	0	100	0	13
2020	GT-03	47	29	0	6	6	0	12	87	13	17
2019	GT	83	6	2	2	2	2	4	94	4	52
2019	GT-01	81	13	0	0	0	0	6	100	0	16
2019	GT-03	86	0	7	7	0	0	0	86	7	14
2018	GT	77	10	0	0	6	2	4	93	7	48
2018	GT-01	60	13	0	0	13	0	13	85	15	15
2018	GT-03	88	6	0	0	0	6	0	100	0	17

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	79	9	2	2	4	4	91	7	47
2020	GT-01	92	8	0	0	0	0	100	0	13
2020	GT-03	65	12	6	6	6	6	81	13	17
2019	GT	85	6	4	0	6	0	90	6	52
2019	GT-01	88	0	6	0	6	0	88	6	16
2019	GT-03	86	7	7	0	0	0	93	0	14
2018	GT	71	15	8	2	4	0	85	6	48
2018	GT-01	67	20	7	7	0	0	87	7	15
2018	GT-03	82	12	6	0	0	0	94	0	17
2017	GT	68	12	3	2	5	9	89	8	57
2017	GT-01	79	4	4	0	0	13	95	0	24

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	52	26	2	11	2	7	84	14	46
2020	GT-01	77	8	8	0	8	0	85	8	13
2020	GT-03	41	35	0	12	0	12	87	13	17
2019	GT	60	29	4	4	4	0	88	8	52
2019	GT-01	81	13	0	6	0	0	94	6	16
2019	GT-03	57	29	7	7	0	0	86	7	14
2018	GT	50	31	10	6	2	0	81	8	48
2018	GT-01	53	40	0	7	0	0	93	7	15
2018	GT-03	53	29	18	0	0	0	82	0	17
2017	GT	58	21	7	4	5	5	83	9	57
2017	GT-01	75	12	8	0	0	4	91	0	24

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	60	13	9	6	6	6	77	14	47
2020	GT-01	85	0	15	0	0	0	85	0	13
2020	GT-03	41	18	12	6	12	12	67	20	17
2019	GT	69	15	12	2	2	0	85	4	52
2019	GT-01	81	19	0	0	0	0	100	0	16
2019	GT-03	50	14	29	7	0	0	64	7	14
2018	GT	56	17	15	8	4	0	73	13	48
2018	GT-01	60	20	7	7	7	0	80	13	15
2018	GT-03	53	24	18	6	0	0	76	6	17
2017	GT	61	11	7	10	5	5	76	17	57
2017	GT-01	62	8	12	8	0	8	77	9	24

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	70	9	0	4	0	17	95	5	46
2020	GT-01	83	0	0	0	0	17	100	0	12
2020	GT-03	71	0	0	0	0	29	100	0	17
2019	GT	63	10	4	0	4	20	90	5	51
2019	GT-01	81	0	0	0	0	19	100	0	16
2019	GT-03	57	7	0	0	0	36	100	0	14
2018	GT	69	4	2	2	2	21	92	5	48
2018	GT-01	73	0	0	0	0	27	100	0	15
2018	GT-03	76	0	0	0	0	24	100	0	17
2017	GT	61	11	2	2	2	23	93	5	57
2017	GT-01	67	4	4	0	0	25	94	0	24

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	79	11	4	2	0	4	93	2	47
2020	GT-01	100	0	0	0	0	0	100	0	13
2020	GT-03	71	18	6	0	0	6	94	0	17
2019	GT	71	21	4	0	0	4	96	0	52
2019	GT-01	88	13	0	0	0	0	100	0	16
2019	GT-03	50	21	14	0	0	14	83	0	14
2018	GT	71	15	4	2	2	6	91	4	48
2018	GT-01	87	0	0	0	0	13	100	0	15
2018	GT-03	82	18	0	0	0	0	100	0	17
2017	GT	77	7	4	0	2	11	94	2	57
2017	GT-01	83	4	4	0	0	8	95	0	24

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	30	30	17	7	11	0	4	64	18	46
2020	GT-01	38	23	15	15	8	0	0	62	23	13
2020	GT-03	13	44	25	0	13	0	6	60	13	16
2019	GT	52	17	13	6	12	0	0	69	17	52
2019	GT-01	44	19	13	19	6	0	0	63	25	16
2019	GT-03	43	29	21	0	7	0	0	71	7	14
2018	GT	44	23	8	13	10	2	0	68	23	48
2018	GT-01	20	33	20	13	13	0	0	53	27	15
2018	GT-03	59	12	0	18	12	0	0	71	29	17
2017	GT	42	10	11	11	21	0	5	55	33	57
2017	GT-01	29	8	8	21	33	0	0	38	54	24

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	30	26	28	6	11	0	0	55	17	47
2020	GT-01	38	15	23	15	8	0	0	54	23	13
2020	GT-03	12	29	29	6	24	0	0	41	29	17
2019	GT	50	31	8	6	4	0	2	82	10	52
2019	GT-01	50	25	13	6	6	0	0	75	13	16
2019	GT-03	50	21	7	14	0	0	7	77	15	14
2018	GT	63	19	13	4	2	0	0	81	6	48
2018	GT-01	53	33	13	0	0	0	0	87	0	15
2018	GT-03	65	18	12	6	0	0	0	82	6	17
2017	GT	51	19	14	7	4	2	4	74	11	57
2017	GT-01	46	21	13	12	4	0	4	69	17	24

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	11	30	38	9	13	40	21	47
2020	GT-01	15	23	46	8	8	38	15	13
2020	GT-03	6	12	35	18	29	18	47	17

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	15	23	23	23	13	2	0	39	37	47
2020	GT-01	23	31	15	23	8	0	0	54	31	13
2020	GT-03	6	12	24	29	24	6	0	19	56	17
2019	GT	23	44	21	10	2	0	0	67	12	52
2019	GT-01	19	63	19	0	0	0	0	81	0	16
2019	GT-03	36	29	21	14	0	0	0	64	14	14
2018	GT	19	42	27	8	4	0	0	60	13	48
2018	GT-01	27	47	20	7	0	0	0	73	7	15
2018	GT-03	12	53	18	12	6	0	0	65	18	17
2017	GT	14	42	24	9	9	0	2	57	18	57
2017	GT-01	25	37	17	8	8	0	4	65	18	24

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	26	21	23	15	15	0	0	30	47	47
2020	GT-01	23	15	15	23	23	0	0	46	38	13
2020	GT-03	41	29	18	6	6	0	0	12	71	17
2019	GT	12	4	25	38	21	0	0	60	15	52
2019	GT-01	6	0	19	50	25	0	0	75	6	16
2019	GT-03	21	0	21	29	29	0	0	57	21	14
2018	GT	9	11	36	21	21	2	0	43	20	47
2018	GT-01	7	7	43	21	21	0	0	43	14	14
2018	GT-03	12	12	24	24	24	6	0	50	25	17
2017	GT	9	14	40	21	14	0	2	36	23	57
2017	GT-01	4	21	37	12	21	0	4	35	26	24

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	28	41	20	7	2	2	71	9	46
2020	GT-01	38	46	15	0	0	0	85	0	13
2020	GT-03	6	50	19	13	6	6	60	20	16
2019	GT	12	42	23	12	4	8	58	17	52
2019	GT-01	13	31	19	13	6	19	54	23	16
2019	GT-03	0	43	29	21	0	7	46	23	14
2018	GT	17	31	27	17	2	6	51	20	48
2018	GT-01	7	40	33	7	7	7	50	14	15
2018	GT-03	35	24	18	18	0	6	63	19	17
2017	GT	9	28	28	14	19	2	38	34	57
2017	GT-01	4	29	38	4	25	0	33	29	24

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	34	38	9	11	6	2	74	17	47
2020	GT-01	54	38	8	0	0	0	92	0	13
2020	GT-03	12	47	6	24	12	0	59	35	17

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	35	33	11	11	9	2	69	20	46
2020	GT-01	42	33	8	8	8	0	75	17	12
2020	GT-03	24	47	0	12	12	6	75	25	17

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	40	34	15	4	4	2	76	9	47
2020	GT-01	46	31	15	8	0	0	77	8	13
2020	GT-03	18	59	12	0	6	6	81	6	17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	21	23	28	13	15	0	45	28	47
2020	GT-01	31	38	23	8	0	0	69	8	13
2020	GT-03	12	12	29	18	29	0	24	47	17
2019	GT	23	40	21	4	6	6	67	10	52
2019	GT-01	31	44	19	0	0	6	80	0	16
2019	GT-03	7	50	21	7	7	7	62	15	14
2018	GT	21	27	21	17	10	4	50	28	48
2018	GT-01	27	33	20	0	13	7	64	14	15
2018	GT-03	24	29	24	18	6	0	53	24	17
2017	GT	16	33	16	18	12	5	52	31	57
2017	GT-01	21	37	17	12	8	4	61	22	24

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	26	36	13	17	9	62	26	47
2020	GT-01	38	31	8	15	8	69	23	13
2020	GT-03	12	41	24	18	6	53	24	17

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	26	33	15	15	11	59	26	46
2020	GT-01	31	46	8	8	8	77	15	13
2020	GT-03	6	38	31	13	13	44	25	16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	28	45	19	4	4	72	9	47
2020	GT-01	38	38	23	0	0	77	0	13
2020	GT-03	12	53	24	6	6	65	12	17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	36	43	9	9	2	2	80	11	47
2020	GT-01	54	23	8	8	0	8	83	8	13
2020	GT-03	18	65	6	12	0	0	82	12	17

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	GT	79	13	6	2	93	47
2020	GT-01	77	15	8	0	92	13
2020	GT-03	71	24	0	6	100	17

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	47	40	11	2	87	2	47
2020	GT-01	62	31	8	0	92	0	13
2020	GT-03	24	59	12	6	82	6	17

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	39	37	13	4	4	2	78	9	46
2020	GT-01	50	33	8	8	0	0	83	8	12
2020	GT-03	18	59	12	0	6	6	81	6	17

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	32	40	6	11	11	72	21	47
2020	GT-01	38	46	8	0	8	85	8	13
2020	GT-03	12	53	0	12	24	65	35	17

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	GT	20	30	10	20	10	0	10	56	33	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GT	2	98	47
2020	GT-01	0	100	13
2020	GT-03	6	94	17

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GT	13	87	47
2020	GT-01	8	92	13
2020	GT-03	24	76	17
2019	GT	8	92	52
2019	GT-01	6	94	16
2019	GT-03	14	86	14
2017	GT	12	88	57
2014	GT	13	87	54

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	36	32	9	11	4	6	2	74	16	47
2020	GT-01	38	38	8	8	0	0	8	83	8	13
2020	GT-03	24	29	12	6	12	18	0	64	21	17

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	23	47	26	4	67	33	47
2020	GT-01	15	38	31	15	71	29	13
2020	GT-03	24	59	18	0	71	29	17

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GT	73	27	11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	18	18	9	45	9	0	0	36	55	11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	9	18	27	18	18	0	9	30	40	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GT	45	19	6	6	6	2	15	77	15	47
2020	GT-01	46	23	0	0	0	8	23	100	0	13
2020	GT-03	24	29	12	6	12	0	18	64	21	17
2019	GT	55	12	10	8	6	0	8	73	16	49
2019	GT-01	69	6	0	6	0	0	19	92	8	16
2019	GT-03	43	21	14	7	7	0	7	69	15	14
2018	GT	35	22	13	9	9	0	13	65	20	46
2018	GT-01	47	13	13	0	7	0	20	75	8	15
2018	GT-03	33	33	7	7	7	0	13	77	15	15

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Library and Archives Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - GT

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations